User`s Guide - HiTechWireless
English
Motorcycle Bluetooth®
Camera & Communication System
www.sena.com
User's Guide
10C
© 1998-2015 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc. reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. 10C™, 10U™, 20S™, Prism™, Snowtalk™,
3S™, SMH10™, SMH5™, SMH5-FM™, SPH10™, SPH10H-FM™, SMH10R™, SPH10S™, SPH10H™, SR10™, SR10i™, SM10™, SMH10™,
EXPAND™, Bluetooth Audio Pack for GoPro® are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used
without the express permission of Sena.
GoPro® is a registered tradmeark of Woodman Labs of San Mateo, California. Sena Technologies Inc. (“Sena”) is not affiliated with Woodman
Labs. The Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the
GoPro® Hero3 allowing for Bluetooth capabilities.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod
touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered
trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.
10C
1 INTRODUCTION........................................................................................................5
2 PACKAGE CONTENTS.............................................................................................6
3 INSTALLING THE 10C ON YOUR HELMET.............................................................8
3.1
3.2
3.3
3.4
Installing the Main Unit.............................................................................................................8
Installing the Speakers...........................................................................................................10
Installing the Microphone.......................................................................................................11
Adjusting the angle................................................................................................................15
4 GETTING STARTED............................................................................................... 16
4.1
4.2
4.3
4.4
4.5
4.6
4.7
Button Operation....................................................................................................................16
Powering On and Off.............................................................................................................17
Low Battery Warning..............................................................................................................17
Charging................................................................................................................................17
Checking the Battery Level....................................................................................................17
Volume Adjustment................................................................................................................18
Sena Softwares......................................................................................................................18
5 CAMERA OPERATION........................................................................................... 19
5.1
5.2
5.3
5.4
5.5
5.6
Camera On or Off...................................................................................................................19
Camera Modes......................................................................................................................19
Video Recording....................................................................................................................20
Photo Taking...........................................................................................................................21
Video Tagging........................................................................................................................21
Playback.................................................................................................................................22
English
CONTENTS
6 PAIRING THE 10C WITH BLUETOOTH DEVICES............................................... 22
6.1
6.2
6.3
6.4
Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device..........................................23
Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10.............................24
Advanced Selective Pairing: A2DP Stereo or Handsfree......................................................25
Intercom Pairing.....................................................................................................................26
7 MOBILE PHONE, GPS, SR10................................................................................ 28
7.1
7.2
7.3
7.4
Mobile Phone Call Making and Answering...........................................................................28
Speed Dialing.........................................................................................................................29
GPS Navigation......................................................................................................................30
Sena SR10, Two-Way Radio Adapter....................................................................................30
8 STEREO MUSIC..................................................................................................... 31
8.1 Bluetooth Stereo Music..........................................................................................................31
8.2 Music Sharing........................................................................................................................32
9 INTERCOM.............................................................................................................. 33
9.1 Two-way Intercom..................................................................................................................33
9.2 Three-way Intercom...............................................................................................................34
9.3 Four-way Intercom..................................................................................................................36
10 THREE-WAY CONFERENCE PHONE CALL WITH
INTERCOM PARTICIPANT.................................................................................... 37
11 UNIVERSAL INTERCOM........................................................................................ 38
11.1Universal Intercom Pairing.....................................................................................................39
11.2Two-way Universal Intercom..................................................................................................40
11.3Three-way Universal Intercom...............................................................................................40
11.4Four-way Universal Intercom.................................................................................................42
10C
12 FM RADIO............................................................................................................... 44
CERTIFICATION AND SAFETY APPROVALS............................................................ 63
12.1FM Radio On/Off....................................................................................................................44
12.2Preset Stations.......................................................................................................................44
12.3Seek and Save.......................................................................................................................44
12.4Scan and Save.......................................................................................................................45
12.5Temporary Preset...................................................................................................................45
12.6Region Selection....................................................................................................................46
• FCC Compliance Statement.......................................................................................................63
• FCC RF Exposure Statement......................................................................................................63
• FCC Caution...............................................................................................................................63
• CE Declaration of Conformity ....................................................................................................64
• Industry Canada Statement ......................................................................................................64
• Bluetooth License ......................................................................................................................64
• WEEE (Waste Electrical and Electronic Equipment)..................................................................64
13 FUNCTION PRIORITY............................................................................................ 46
14 CONFIGURATION SETTING................................................................................. 47
SAFETY INFORMATION.............................................................................................. 65
14.1Headset Configuration Setting...............................................................................................47
14.2Camera Configuration Setting...............................................................................................53
• Product Storage and Management............................................................................................65
• Product Use................................................................................................................................65
• Battery.........................................................................................................................................66
15 REMOTE CONTROL.............................................................................................. 57
PRODUCT WARRANTY AND DISCLAIMER............................................................... 67
15.1Pairing with the Handlebar Remote.......................................................................................57
15.2Using the Handlebar Remote................................................................................................57
16 FIRMWARE UPGRADE.......................................................................................... 59
17 TROUBLESHOOTING............................................................................................ 59
17.1Intercom Failure.....................................................................................................................59
17.2Intercom Reconnection..........................................................................................................59
17.3Fault Reset.............................................................................................................................60
17.4Factory Reset.........................................................................................................................60
18 OPERATION QUICK REFERENCE....................................................................... 61
• Limited Warranty.........................................................................................................................67
• Warranty Exclusions...................................................................................................................69
10C
The 10C features:
English
1 INTRODUCTION
•Bluetooth 4.1
•Unibody design for Bluetooth headset and video camera
Thank you for choosing the Sena 10C, Motorcycle Bluetooth Camera
& Communication System. With the 10C, you can record videos, take
photos, call handsfree on your Bluetooth mobile phone, listen to stereo
music or voice instructions of GPS navigations wirelessly, and have
intercom conversations in full duplex with a passenger or other
motorcycle riders.
•1080p Full HD video with 3.5MP still shot image capture
•Video mode: 1080p:30fps, 720p:30/60fps
•Versatile photo mode: shot, burst and timelapse functions
•Pitch angle adjustment
•Lens rotation up to 30 degrees
•Bluetooth intercom up to 1.6 kilometers (1.0 miles)*
The 10C is compliant with the Bluetooth 4.1 supporting the following
profiles: Headset Profile, Hands-Free Profile (HFP), Advanced Audio
Distribution Profile (A2DP), and Audio Video Remote Control Profile
(AVRCP). Please check with the manufacturers of other device to
determine their compatibility with this headset.
•Four-way intercom
•Voice prompts
•Smart Audio Mix™ to mix your voice and music into your video
•Smartphone App for iPhone and Android
•Advanced Noise Control™
Please read this User's Guide carefully before using the headset. Also
check www.sena.com for the latest version of the User's Guide and
additional information related to Sena Bluetooth products.
•Universal Intercom™
•Music sharing
•Built-in FM radio tuner with a station scan and save function
•Optional Handlebar Remote support (not included)
•Easy operation by versatile Jog Dial
•Water resistant for use in inclement weather
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10C
•Can be used while charging on road trips
•Support microSD 32GB memory card (not included)
2 PACKAGE CONTENTS
•Firmware upgradeable
•Headset Main Unit * in open terrain
Key Specifications:
•Bluetooth 4.1
•Supporting profiles: Headset Profile, Hands-Free Profile (HFP),
Advanced Audio Distribution Profile (A2DP), and Audio Video
Remote Control Profile (AVRCP).
•Clamp Unit •Glued Surface Mounting Plate 6
10C
Speaker
English
•Helmet Speakers Attachable Boom Microphone
•Attachable Boom Microphone •Microphone Sponges (2) •Velcro Pad for Speakers (4) •Foam Speaker Covers (2) •Velcro Pad for Attachable Boom Microphone •Boom Microphone Holder •Speaker Pads (Thick) (2) •Velcro Pad for Boom Microphone Holder •Speaker Pads (Thin) (2) Others
Wired Microphone
•USB Power & Data Cable •Wired Microphone •Allen Wrench •Velcro Pad for Wired Microphone •Cigarette Charger 7
10C
3 INSTALLING THE 10C ON YOUR HELMET
2. Insert the back plate of the clamp unit between the internal
padding and external shell of the left side of the helmet.
3.1 Installing the Main Unit
3.1.1 Using the Clamp Unit
1. Loosen the two screws on the back plate of the clamp unit with the
included allen wrench.
1
3. Tighten the two screws until the clamp unit is fastened firmly to
the helmet.
1
2
2
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10C
3.1.2 Using the Glued Surface Mounting Plate
If you cannot install the clamp unit on the helmet, you can use the
glued surface mounting plate to attach the clamp unit to the surface of
the helmet.
1. Clean the area on the left side of the helmet where you will attach
the glued surface mounting plate with a moistened towel and dry
thoroughly.
2. Peel off the cover of adhesive tape of the glued surface mounting
plate and attach it to the helmet.
5. Attach the main unit to the clamp unit until you hear a click.
The main unit is now fastened to the clamp unit.
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4. Open the SD card cover and insert a microSD card (sold
separately) into the card slot on the bottom of the main unit to use
camera functions.
10C
3. Make sure that the glued surface mounting plate sticks on the
helmet firmly. Maximum adhesion occurs after 24 hours.
CAUTION:
Sena recommends using the clamp unit. The glued surface mounting plate
is provided for convenience, but is not the recommended mounting method.
Sena is not responsible for its use.
3.2 Installing the Speakers
1. Peel off each cover of the velcro speaker pads to expose the
adhesive surface. Then, attach the pads to the ear pockets inside
the helmet.
4. Attach the main unit to the glued surface mounting plate until you
hear a click.The main unit is now fastened to the clamp unit.
2. Attach the speakers to the velcro speaker pads inside the helmet.
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10C
3.3 Installing the Microphone
1.The speaker with the shorter wire is for the left ear and the speaker with
the longer one is for the right ear.
2.If the helmet has deep ear pockets, you can use the speaker pads to
bring the speakers closer to your ears.
3.To enhance the audio quality, you can make use of the foam speaker
covers. Cover each speaker with the foam and attach the male velcro
pad at the back of the speaker. Then place the speakers in the helmet as
described above. Foam covered speakers work most effectively when
they are slightly touching your ears.
English
Note:
3.3.1 Using the Attachable Boom Microphone
1. Peel off the cover of the velcro pad for attachable boom
microphone to expose the adhesive tape. Then, attach the pad
on the inside surface of the left external shell.
Foam Speaker Cover
Male Velcro Pad
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10C
2. Attach the attachable boom microphone's mounting plate to the
velcro pad.
Note:
1.After you install the attachable boom microphone, make sure you reinstall
the helmet's internal padding.
2.You can use the boom microphone holder after attaching the velcro pad
for boom microphone holder on it to ensure secure installation.
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3. Make sure that the microphone’s receiver is located near your
mouth.
4. Adjust the head of the microphone so that the tab is facing away
from your mouth.
Tab
5. Align the arrows on the microphone and speaker cables and
insert the microphone cable into the speaker cable.
10C
Note:
English
6. Insert the speaker connector into the speaker port to connect it
to the main unit.
After connecting the microphone and speaker cable, store any excess
cable behind the internal padding of helmet to prevent wires from becoming
damaged.
CAUTION:
7. Close the cover of the speaker cable to lock the cable to the port.
The speaker cable is now fixed to the main unit.
When you remove the headset, make sure that you first detach the speaker
cable from the main unit. Then, it is safe to remove the main unit from the
clamp unit.
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10C
3.3.2 Using the Wired Microphone
If you have a full face helmet, you can use the wired microphone.
1. Attach the included velcro microphone pad for wired microphone
to the inside of the helmet’s chin guard.
3. Align the arrows on the microphone and speaker cables and
insert the microphone cable into the speaker cable.
4. Insert the speaker connector into the speaker port to connect it
to the main unit.
2. Attach the wired microphone to the velcro microphone pad.
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10C
CAUTION:
When you remove the headset, make sure that you first detach the speaker
cable from the main unit. Then, it is safe to remove the main unit from the
clamp unit.
3.4 Adjusting the angle
You can adjust the angle for taking photos or recording videos.
1. You can rotate the vertical angle by 360º. Loosen the wheel next
to the main unit and rotate the main unit to set the desired angle.
Tighten the wheel to lock it into position.
2. You can rotate the horizontal angle by 30º. Open the cover of the
lens and rotate the lens to set the desired angle. The red tip of the
lens should be perpendicular to the ground.
360°
30°
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5. Close the cover of the speaker cable to lock the cable to the port.
The speaker cable is now fixed to the main unit.
10C
4 GETTING STARTED
4.1 Button Operation
MicroSD Card Slot
Antenna
Camera Button
•Take photos
•Record videos
•Record timelapse videos
•Video Tagging
•Turn on/off camera
•Enter into camera
configuration
Micro HDMI Cable Port
Charging LED
DC Power Charging &
Firmware Upgrade Port
Lens
Jog Dial
•Volume adjustment by rotating
•Enter into intercom pairing mode
•Start and end intercom conversation
•Answer and end a mobile phone call
•Reject an incoming mobile phone call
•Play and pause Bluetooth stereo device
•Track forward and track back by pressing down and rotating
•Enter into voice configuration setting
•Navigate through configuration menu
•Seek FM radio station
•Navigate files in camera playback mode
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Status LED
Speaker and
Microphone Port
Phone Button
•Enter into mobile phone pairing mode
•Answer and end a mobile phone call
•Speed Dial
•Call transfer between mobile phone and headset
•Enter into factory reset mode
•Turn on/off FM tuner
10C
4.5 Checking the Battery Level
Press the Jog Dial and the Phone Button at the same time to power on
or off the headset. To power on the headset, press the Jog Dial and the
Phone Button at the same time until the blue LED appears while
hearing the ascending beeps. To power off the headset, press the Jog
Dial and the Phone Button at the same time until the red LED appears
briefly while hearing descending beeps.
You can check the battery level in two different ways when the headset
is powering on.
4.3 Low Battery Warning
When the battery becomes low, you will hear a voice prompt, “Camera
off, battery low”. The camera function will shut down soon, but other
headset functions such as intercom will still be available for use. Then
when the battery becomes very low, the blinking blue LED in stand-by
mode turns to red and you will hear a voice prompt, “Low battery”.
The headset will automatically shut down soon after.
4.4 Charging
You can charge the headset by connecting the supplied USB power &
data cable into a computer’s USB port or USB wall charger. You can
use any standard micro-USB cable to charge the headset. You can
also charge the headset on the road using the cigarette charger. The
LED turns red while the headset is charging and turns blue when it is
fully charged. It takes about 3.5 hours to be completely charged.
4.5.1 LED Indicator
When the headset is powering on, the red LED flashes rapidly
indicating the battery level.
4 flashes = High, 70~100%
3 flashes = Medium, 30~70%
2 flashes = Low, 0~30%
4.5.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Jog Dial and the
Phone Button simultaneously for about 3 seconds until you hear high
tone triple beeps. Then you will hear a voice prompt indicating the
battery level is high, medium, or low.
Note:
If you pair the headset with an iPhone, you can check the headset’s battery
next to the Bluetooth icon on the phone’s screen.
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English
4.2 Powering On and Off
10C
4.6 Volume Adjustment
4.7.2 Sena Smartphone App
You can easily adjust the volume by rotating the Jog Dial. You will hear
a beep when the volume reaches the maximum or minimum level. The
volume is set and maintained independently at different levels for
each audio source even when you reboot the headset. For example,
once you set the volume for mobile phone handsfree, it will not change
even if you adjust the volume for your Bluetooth MP3 music. However,
if you adjust the volume during stand-by mode, it will affect volume
levels of every audio source.
The Sena Smartphone App allows you to configure device settings
and read the User's Guide and the Quick Start Guide on your phone.
Pair your phone with your 10C headset (please refer to section 6.1,
“Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device”). Run
the Sena Smartphone App and you can configure its settings directly
from your smartphone. You can download the Sena Smartphone App
for Android or iPhone from www.sena.com/app.
4.7 Sena Softwares
4.7.1 Sena Device Manager
The Sena Device Manager allows you to upgrade the firmware and
configure the device settings directly from your PC. Using this
software, you can assign speed dial presets, FM radio frequency
presets and more. It is available for both Windows and Mac. For more
information on downloading the Device Manager, please visit www.
sena.com.
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10C
5.2 Camera Modes
Mode
Button
Video
Record normal video or
timelapse video
Press and hold the
Camera Button for 1 sec
Photo
Capture a single photo
(Single Shot) or 10 photos in
one second (Burst Shot)
Tap the Camera Button
Video
Tagging
Record only the important
video footages
Double tap the Camera
Button
Then press and hold the
Camera Button for 1 sec
Playback
Playback videos and photos
-
Settings
Adjust camera settings
Press and hold the
Camera Button for 3 secs
5.1 Camera On or Off
To turn on the camera, tap the Camera Button. The camera turns off
automatically after five minutes of inactivity. To turn off the camera
manually, tap the Camera Button and the Phone Button simultaneously.
Application
English
5 CAMERA OPERATION
Note:
Playback mode activates only if the camera is connected to a TV using a
micro HDMI cable.
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10C
5.3 Video Recording
5.3.1 Normal Video Mode
To record a normal video, set the video mode setting in the camera
configuration to be video mode. Press and hold the Camera Button for
1 second to start video recording. The green LED will flash and you will
hear a voice prompt, “Recording”. Press and hold the Camera Button
for 1 second to stop recording. You will hear a voice prompt,
“Recording stopped”.
During video recording, you can record your voice on the video using
the headset microphone. You can also choose to record everything
you hear through your speakers on your video as well. Please refer to
section 14.2.6, “Smart Audio Mix™ On/Off” for more information.
Below is a table of approximate video recording times to microSD card
size in specific resolutions and frame rates.
1080p/30fps
720p/60fps
720p/30fps
1GB
9 min
12 min
24 min
2GB
18 min
24 min
48 min
4GB
36 min
48 min
1 h 36 min
3 h 12 min
8GB
1 h 12 min
1 h 36 min
16GB
2 h 24 min
3 h 12 min
6 h 24 min
32GB
4 h 48 min
6 h 24 min
12 h 48 min
Note:
5.3.2 Timelapse Video Mode
1.You cannot record videos without a microSD card.
Timelapse video records series of photos at timed intervals and makes
it into a video. To record a timelapse video, set the video mode setting
in the camera configuration to be timelapse mode. Press and hold the
Camera Button for 1 second to start recording. The green LED will
flash and you will hear a voice prompt, “Recording”. Press and hold
the Camera Button for 1 second to stop recording. You will hear a
voice prompt, “Recording stopped”.
3.If the headset becomes too hot, it gives a high temperature warning. Cool
down your headset before further use.
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2.The headset gives a warning and automatically stops recording when the
microSD card is full or the battery becomes low. Your video will be saved
before the headset powers off.
4.The maximum size per video is limited to 4GB. Therefore, when the video
reaches the 4GB size limit during recording, it saves and creates a new
video file to continue recording.
10C
5.5 Video Tagging
5.4.1 Single Shot Mode
Video Tagging allows the camera to continuously record videos, but
save only the important events. This eliminates the file storage of
unnecessary video content. You have to enter Video Tagging mode
before using Video Tagging.
1. Double tap the Camera Button to enter Video Tagging mode.
Green LED will flash twice and you will hear a voice prompt,
“Video tagging ready”. The camera begins to continuously
record video that overwrites itself every minute.
2. When you encounter an event that is worth saving, press and hold
the Camera Button for 1 second. Green LED will flash and you
will hear a voice prompt, “Video tagging”. It creates video files
of 60 seconds past, 60 seconds present, and 60 seconds future
of the event.
3. When Video Tagging is completed, you will hear a voice prompt,
“Tagging complete”. The camera then returns to Video Tagging
mode.
4. Double tap the Camera Button to exit Video Tagging mode. You
will hear a voice prompt, “Video tagging off”.
To take a single photo, set the photo mode setting in the camera
configuration to be single shot mode. Tap the Camera Button to take a
photo. The green LED will flash and you will hear a shutter sound.
5.4.2 Burst Shot Mode
Burst shot takes 10 photos in one second. To take multiple photos, set
the photo mode setting in the camera configuration to be burst shot
mode. Tap the Camera Button to take multiple photos. The green LED
will flash and you will hear shutter sounds.
Note:
The camera resolution is fixed to 3.5MP with 3:2 aspect ratio. However,
when you take a photo during video recording, the photo resolution is the
same as the video resolution.
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5.4 Photo Taking
10C
5.6 Playback
Playback videos and photos by connecting the headset to a TV
(requires a micro HDMI cable sold separately).
To browse videos and photos:
1. Plug the headset into a TV/HDTV with a micro HDMI cable.
2. The TV displays previews of videos and photos stored on the
microSD card.
3. Move right and left by rotating the Jog Dial clockwise or counter
clockwise.
4. Select an item or play a video by tapping the Camera Button.
5. Move back or cancel by tapping the Jog Dial.
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6 PAIRING THE 10C WITH BLUETOOTH
DEVICES
Before using the 10C Bluetooth headset with any other Bluetooth
devices for the first time, you will need to pair them together. You can
pair the 10C with Bluetooth mobile phones, Bluetooth stereo devices
such as MP3 players, or motorcycle specific Bluetooth GPS navigation,
and with other Sena Bluetooth headsets. The pairing operation is
required only once for each Bluetooth device. The headset remains
paired with the devices and automatically reconnects to them when
they are within range. You will hear a high toned single beep and a
voice prompt whenever the headset reconnects to the paired device:
“Phone connected” to a mobile phone, “Media connected” to a
Bluetooth stereo device.
10C
Follow the procedure below to pair a mobile phone or a Bluetooth
stereo device such as an MP3 player with your 10C.
1. Turn on the 10C and press and hold the Phone Button for
5 seconds until the LED flashes red and blue alternately and
you hear multiple beeps. You will hear a voice prompt, “Phone
pairing”.
2. Search for Bluetooth devices on your mobile phone. Select the
Sena 10C in the list of the devices detected on the mobile phone.
3. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
4. The mobile phone confirms that pairing has been completed
and the 10C is ready to use. You will hear a voice prompt, “Your
headset is paired”.
5. If the pairing process is not completed within three minutes, the
10C will return to stand-by mode.
Note:
English
6.1 Mobile Phone Pairing - Mobile Phone, Bluetooth
Stereo Device
1.If the Bluetooth connection between the headset and a mobile phone is
disconnected, tap the Phone Button to recover the Bluetooth connection
immediately.
2.If the Bluetooth connection between the headset and a media player is
disconnected, press the Jog Dial for 1 second to recover the Bluetooth
connection and play.
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10C
6.2 Second Mobile Phone Pairing - Second Mobile
Phone, GPS, and SR10
Typical Bluetooth headsets can connect with only one HFP (HandsFree-Profile) Bluetooth device such as mobile phone, GPS, and Sena
SR10, but second mobile phone pairing allows the headset to connect
with two HFP devices simultaneously. So, when you already have a
mobile phone connected with the 10C, you can also pair and connect
a second mobile phone or other HFP devices.
1. To pair the HFP device, press and hold the Jog Dial for 5 seconds
until the red LED flashes red rapidly and you hear a voice prompt,
“Intercom pairing”.
2. Within 2 seconds, tap the Phone Button again, then the LED
flashes blue rapidly and you will hear a voice prompt, “Second
mobile phone pairing”.
3. Search for Bluetooth devices on the HFP device. Select the Sena
10C in the list of the devices detected on the HFP device.
4. Enter 0000 for the PIN. Some HFP devices may not ask for the
PIN.
5. The HFP device confirms that the pairing is completed and the
10C is ready to use. You will hear a voice prompt, “Your headset
is paired”.
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Note:
1.If the GPS is also your preferred Bluetooth stereo music source, you can
pair the GPS to the 10C by following the simple procedures in 6.1,
“Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device”.
2.You have to use a motorcycle specific GPS, which transmits turn-by-turn
voice instructions to the headset by Bluetooth. Most automotive GPS
systems do not have this feature.
3.The Sena SR10 is a Bluetooth two-way radio adapter for group
communication, and uses Hands-Free-Profile. The incoming audio from
the two-way radio via SR10 is heard in the background while having an
intercom conversation or a mobile phone call.
4.The GPS navigation or a radar detector could be connected to the SR10
by wire. The GPS voice instruction or the radar detector alarm is also
heard in the background via SR10 while having an intercom conversation
or a phone call. Please refer to the SR10 User’s Guide for details.
10C
When you are using a smartphone, sometimes you may need to
selectively use the 10C for A2DP stereo music only or for mobile phone
handsfree only. These instructions are for advanced users who want to
pair the 10C to their smartphones with only one selective profile: A2DP
for stereo music of HFP for phone calls.
If you have previously paired a mobile phone to the 10C, you must
clear the previous pairing list on both devices: the mobile phone and
the 10C. To clear the pairing list on the 10C, please do a factory reset
or follow the pairing list clearing procedure described in section 17.4,
“Factory Reset” or 14.1.9, “Delete All Bluetooth Pairing Information”.
To clear the pairing list on the mobile phone, please refer to the mobile
phone manual. For most smartphones, delete the Sena 10C from the
list of Bluetooth devices in the settings menu.
6.3.1 A2DP Stereo Music Only
1. Turn on the headset and press the Phone Button for 5 seconds
until the LED flashes red and blue alternately and you hear
multiple beeps.
2. Within 2 seconds, tap the Jog Dial again, then the LED flashes red
and you hear “Media selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the
Sena 10C in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for PIN.
6.3.2 HFP for Phone Call Only
1. Turn on the headset and press the Phone Button for 5 seconds
until the LED flashes red and blue alternately and you hear
multiple beeps.
2. Within 2 seconds, tap the Phone Button again, then the LED
flashes blue and you hear “Phone selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the
Sena 10C in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for PIN.
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6.3 Advanced Selective Pairing: A2DP Stereo or
Handsfree
10C
6.4 Intercom Pairing
6.4.1 Pairing with Other 10C Headsets for Intercom
Conversation
The 10C can be paired with up to three other headsets for Bluetooth
intercom conversation.
1. Turn on the two 10C headsets (A and B) that you would like to pair
with each other.
2. Press and hold the Jog Dial of the headset A and B for 5 seconds
until red LEDs of the both units start to flash rapidly. You will hear
a voice prompt, “Intercom pairing”.
3. Simply tap the Jog Dial of any one of the two headsets A and B,
and wait until the LEDs of both headsets turn to blue and intercom
connection is automatically established. The two 10C headsets A
and B are paired with each other for intercom conversation. If the
pairing process is not completed within one minute, the 10C will
return to stand-by mode.
A
D
B
C
Pairing A & B
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10C
A
B
A
D
C
Pairing A & C
B
D
C
Pairing A & D
5. The intercom pairing queue is ‘Last-Come, First-Served’. If a
headset has multiple paired headsets for intercom conversations,
the last paired headset is set as first intercom friend. The
previous intercom friend becomes second intercom friend, and
third intercom friend.
Note:
For example, after the pairing procedures listed above, headset D is the
first intercom friend of headset A. Headset C is the second intercom
friend of headset A, and headset B is the third intercom friend of headset
A.
6.4.2 Pairing with Other Sena Headset Models for Intercom
Conversation
The 10C can be paired with all other Sena headset models such as the
20S, SMH10 and the SMH5 for intercom conversation. Please follow
the same procedure as above to pair with these headset models.
Note:
The SMH5 cannot participate in three-way or four-way conference intercom
with the 10C. The SMH5 has a limited capability of having two-way intercom
with other Sena headsets.
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4. You can make other pairings between headsets A and C, and
between headsets A and D by following the same procedure as
above.
10C
7 MOBILE PHONE, GPS, SR10
7.1 Mobile Phone Call Making and Answering
1. When you have an incoming call, simply tap the Phone Button or
the Jog Dial to answer the call.
2. You can also answer the incoming call by loudly speaking any
word of your choice if Voice Activated Phone Answering (VOX
Phone) is enabled, unless you are connected to intercom.
3. To end a call, tap the Phone Button or press the Jog Dial for
2 seconds until you hear a beep, or wait for the called person to
end the call.
4. To reject a call, press the Jog Dial for 2 seconds until you hear a
beep while the phone is ringing.
5. To transfer a call between the mobile phone and the headset
during the phone conversation, press the Phone Button for
2 seconds until you hear a beep.
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6. There are several ways to make a phone call:
–– Enter numbers on your mobile phone’s keypad and make a call.
Then the call is automatically transferred to the headset.
–– For some older mobile phones, which do not automatically
transfer calls to the headset, press the Phone Button after
entering phone numbers on the mobile phone keypad.
–– Tap the Phone Button in stand-by mode to activate the voice
dialer of your mobile phone. For this, the voice dialing function
must be available on the mobile phone. Refer to your mobile
phone manual for further instruction.
Note:
1.If you have two phones connected to your headset and you have an
incoming call from the second phone during the call of the first phone,
then you may still receive the call from the second phone. In this case,
the call from the first phone is on waiting mode. If you end a call, then it
will automatically guide you to the first phone call.
2.If you have a mobile phone and a GPS connected to your headset, you
may not be able to listen to the GPS voice instruction during the phone
call.
10C
7.2 Speed Dialing
(1) Last number redial
(4) Speed dial 3
(2) Speed dial 1
(5) Cancel
(3) Speed dial 2
Note:
1.Make sure that you connect the mobile phone and the headset to use the
speed dial function.
2.You need to assign speed dial numbers before using the speed dial
(please refer to section 14.1.1, “Assigning Speed Dial”).
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English
You can quickly make a phone call by using the voice speed dial
menu.
1. To enter into the voice speed dial menu, double tap the Phone
Button and you will hear a mid-tone single beep and a voice
prompt, “Speed dial”.
2. Rotate the Jog Dial clockwise or counter-clockwise to navigate
between the menus. You will hear prompts for each menu item.
3. Tap the Phone Button to select a voice menu among the followings:
4. After selecting the last number redial menu, you will hear a voice
prompt, “Last number redial”. Then, to redial the last phone call
number, tap the Phone Button.
5. To call one of the speed dials, rotate the Jog Dial clockwise or
counter-clockwise to navigate between the menus until you hear
a voice prompt, “Speed dial (#)”. Then, tap the Phone Button.
6. If you want to exit the speed dial immediately, rotate the Jog
Dial until you hear a voice prompt, “Cancel”, and tap the Phone
Button or the Jog Dial. If you do not press any button within
15 seconds, the 10C will exit the voice speed dial menu and go
back to stand-by mode.
10C
7.3 GPS Navigation
Answer
Tap Phone Button or Tap Jog Dial or Say “Hello”
End
Tap Phone Button or Press Jog Dial for 2”
Reject
Press Jog Dial for 2”
Transfer
Press Phone Button for 2”
Call
Use phone keypad
If you pair a Bluetooth GPS to the 10C as described in section 6.2,
“Second Mobile Phone Pairing - Second Mobile Phone, GPS, and
SR10”, you can listen to GPS instructions wirelessly. Rotate the Jog
Dial to adjust volume. The GPS voice instruction interrupts intercom
conversation but it is automatically reestablished after the GPS voice
instruction ends.
Speed Dial
Double tap Phone Button
7.4 Sena SR10, Two-Way Radio Adapter
Voice Dial
Tap Phone Button
You can use a two-way radio and the 10C Bluetooth intercom
simultaneously by using the Sena SR10, a Bluetooth Two-way Radio
Adapter (please refer to section 6.2, “Second Mobile Phone Pairing Second Mobile Phone, GPS, and SR10”). Incoming audio from the
two-way radio will not interrupt an intercom conversation but is heard
in the background. This is useful when you have an intercom
conversation with a passenger on the back seat and use a two-way
radio for group communication with other motorcycle riders.
Mobile Phone Call Button Operations
30
10C
8.1 Bluetooth Stereo Music
The Bluetooth audio device must be paired with the 10C by following
the “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device”
procedures described in the section 6.1. The 10C supports the Audio/
Video Remote Control Profile (AVRCP), so if your Bluetooth audio
device also supports the AVRCP, you can use the 10C to remotely
control music playback. Not only you can adjust the volume but also
you can use functions such as play, pause, next track and previous
track.
1. To play or pause music, press and hold the Jog Dial for 1 second
until you hear a double beep.
1
2. To adjust the volume, rotate the Jog Dial.
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English
8 STEREO MUSIC
10C
3. To track forward or track back, rotate while pressing the Jog Dial
clockwise or counter clockwise.
8.2 Music Sharing
You can start sharing music with an intercom friend using Bluetooth
stereo music during a two-way intercom conversation (please refer to
section 9.1, “Two-way Intercom”). When you terminate music sharing,
you can go back to the intercom conversation. To start or terminate
sharing music, press and hold the Jog Dial for 1 second during an
intercom conversation until you hear a double beep. To track forward
or track back, rotate while pressing down the Jog Dial clockwise or
counter clockwise.
Note:
1.Both you and your intercom friend can remotely control music playback
such as track forward and track back.
2.Music sharing will be paused when you are using your mobile phone or
listening to GPS instructions.
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10C
9.1.2 Ending Two-way Intercom
Please make sure your intercom devices are paired as described in
section 6.4, “Intercom Pairing”.
To terminate an intercom conversation, single tap the Jog Dial. Any
intercom connection with any intercom friend will be terminated by a
single tap. A double or triple tap will do nothing in this case.
9.1 Two-way Intercom
Terminate
End Two-way Intercom Conversation
9.1.1 Starting Two-way Intercom
You can start an intercom conversation with one of any intercom
friends by tapping the Jog Dial: single tap to intercom with the first
intercom friend, double tap to intercom with the second intercom
friend, and triple tap to intercom with the third intercom friend.
1st
intercom
friend
2nd
intercom
friend
3rd
intercom
friend
Start
intercom
End
intercom
1st intercom
friend
2nd intercom
friend
3rd intercom
friend
Single tap
Double tap
Triple tap
Single tap
Start & End Two-way Intercom
Start Two-way Intercom Conversation
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English
9 INTERCOM
10C
g
g
First Friend
(B)
rin
(A)
i
Pa
You (A) can have a three-way conference intercom with two other 10C
friends (B & C) by establishing two intercom connections simultaneously.
While a three-way conference intercom is in progress, mobile phone
connection of all three participants is temporarily disconnected.
However, as soon as the conference intercom terminates or one of the
participants leaves the intercom, all mobile phones automatically
reconnect to their headsets. If you have an incoming mobile phone call
during the conference intercom, terminate the conference intercom to
automatically reconnect and receive the phone call.
rin
9.2.1 Starting Three-way Intercom
1. You (A) need to be paired with two other friends (B & C) for threeway conference intercom.
Pa
i
9.2 Three-way Intercom
Second Friend
(C)
2. Start an intercom conversation with one of the two friends in
your intercom group. For example, you (A) may start an intercom
conversation with the intercom friend (B). Or intercom friend (B)
may start an intercom call with you (A).
(A)
First Friend
(B)
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Second Friend
(C)
10C
(A)
First Friend
(B)
Second Friend
(C)
4. Now you (A) and two 10C intercom friends (B & C) are having a
three-way conference intercom.
(A)
First Friend
(B)
Second Friend
(C)
9.2.2 Ending Three-way Intercom
You can completely terminate the conference intercom or just
disconnect an intercom connection with one of your active intercom
friends.
1. Press the Jog Dial for 1 second until you hear a beep to terminate
three-way conference intercom completely. It terminates both
intercom connections with (B) and (C).
2. Tap or double tap the Jog Dial to disconnect intercom connection
with one of the two intercom friends accordingly. For example,
by single tapping the Jog Dial, you can terminate the intercom
connection with just the first intercom friend (B). However, you still
have the intercom connection with your second intercom friend
(C).
Jog Dial Operation
Result
Press for 1”
Disconnect (B) & (C)
Single tap
Disconnect (B)
Double tap
Disconnect (C)
End Three-way Intercom
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English
3. The second intercom friend (C) may join the intercom by making
an intercom call to you (A).
10C
9.3 Four-way Intercom
9.3.2 Ending Four-way Intercom
9.3.1 Starting Four-way Intercom
As same in the case of three-way intercom, you can completely get out
of the four-way conference intercom or just disconnect a single
intercom connection.
1. Press the Jog Dial for 1 second until you hear a beep to terminate
four-way conference intercom. It terminates the intercom
connections between you (A), and your intercom friends (B) and
(C).
2. Tap or double tap the Jog Dial to disconnect the intercom
connection with one of the two intercom friends accordingly.
However, when you disconnect the second friend (C) by double
tapping the Jog Dial, you will be disconnected with the third
participant (D) as well. This is because the third participant (D) is
connected with you via the second friend (C).
You can have four-way conference intercom with three other 10C users
by adding one more intercom participant to the three-way intercom.
While you are having a three-way intercom as above in section 9.2, a
new participant (D), who is an intercom friend of your intercom friend
(C), may join the conference intercom by making an intercom call to
your intercom friend (C). Please note that in this case, the new
participant (D) is an intercom friend of (C), not of you (A).
New participant
(D)
=intercom Friend of (C)
You
(A)
First Friend
(B)
Second Friend
(C)
Jog Dial Operation
Result
Press for 1”
Disconnect (B), (C) & (D)
Single tap
Disconnect (B)
Double tap
Disconnect (C) & (D)
End Four-way Intercom
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10C
1. When you have an incoming mobile phone call during an
intercom conversation, you will hear a ring tone. You can choose
whether to 1) answer the mobile phone call and stop the intercom
conversation, or 2) reject the phone call and stay on the intercom
conversation.
a. To answer the phone call and stop the intercom conversation,
tap the Jog Dial or the Phone Button. The VOX Phone feature
does not work if you are connected to intercom. When you
hang up the phone call, the intercom will automatically be
recovered.
b. To reject the phone call and stay on the intercom conversation,
press the Jog Dial for 2 seconds until you hear a beep.
2. When you have an incoming intercom call during a mobile phone
call, you will hear 4 high toned beeps, alerting you that there is
an incoming intercom call. You will also hear a voice prompt,
“Intercom requested”. In this case, the intercom call does not
override the mobile call because intercom has lower priority than
mobile call. You have to hang up the mobile phone call to make or
receive an intercom call.
3. You can have a three-way conference phone call by adding an
intercom friend to the mobile phone conversation. During a mobile
phone conversation, tap the Jog Dial to invite one of the intercom
friends to the mobile phone line. To disconnect the intercom first
and go back to your private mobile phone call, terminate the
intercom by tapping the Jog Dial. To end the mobile phone call
first and maintain the intercom conversation, press the Jog Dial
for 2 seconds, or tap the Phone Button, or wait for the person on
the mobile phone line to end the call.
Unlike other motorcycle Bluetooth headsets, this prevents a
user from being dropped out of an intercom conversation by an
incoming mobile call.
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English
10 THREE-WAY CONFERENCE PHONE CALL
WITH INTERCOM PARTICIPANT
10C
Tap Jog Dial while having a mobile phone
call
Start
End intercom first
Tap Jog Dial
End phone call first
Press Jog Dial for 2”
or
Tap Phone Button
or
Wait for the called person to end the call
Start & End Three-way Conference Phone Call
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11 UNIVERSAL INTERCOM
You can have an intercom conversation with non-Sena Bluetooth
headsets using the Universal Intercom function. Non-Sena Bluetooth
headsets can be connected to the Sena Bluetooth headset if they
support the Bluetooth Hands-Free Profile (HFP). The working distance
may differ depending on the performance of Bluetooth headset that it
is connected to. In general, it is shorter than normal intercom distance
since it uses the Bluetooth Hands-Free Profile. The Universal Intercom
affects both the phone call connection and the multipoint connection
(mostly used for GPS connections for riders). You cannot use a
multipoint connection device while you are using the Universal
Intercom in case as below.
10C
11.1Universal Intercom Pairing
The 10C can be paired with non-Sena Bluetooth headsets for Bluetooth
intercom conversation. You can pair the 10C with only one non-Sena
Bluetooth headset so if you pair with a different non-Sena Bluetooth
headset, the previous pairing will be removed.
1. Turn on the 10C and a non-Sena Bluetooth headset that you want
to pair with.
2. Press and hold the Jog Dial on the 10C for 8 seconds until the
blue LED flashes rapidly. You will hear a voice prompt, “Universal
intercom pairing”.
3. Perform the operation required for handsfree pairing on the
non-Sena Bluetooth headset (refer to the User’s manual of the
headsets you want to use). The 10C will automatically pair with
non-Sena Bluetooth headsets in pairing mode.
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English
1. If a non-Sena headset does not support a multipoint connection,
it cannot use a phone call connection while using the Universal
Intercom.
2. As for Sena headsets, the Universal Intercom affects the multipoint
connection.
3. If non-Sena headset (already paired as Universal Intercom with
Sena) is turned on, then the multipoint connection is automatically
deactivated. And the non-Sena headset is automatically
connected to Sena headset as a Universal Intercom. So you
cannot use multipoint connection devices such as GPS, while a
non-Sena headset is turned on.
4. Even though you disconnect the non-Sena headset as a Universal
Intercom, it will not automatically restore the multipoint connection.
To restore the multipoint connection, you should turn off the
non-Sena headset first, then try to connect to multipoint device
manually from the device screen or simply reboot the device so
that it automatically connects to the Sena headset.
10C
11.2Two-way Universal Intercom
11.3Three-way Universal Intercom
You can initiate the Universal Intercom connection with non-Sena
Bluetooth headsets using the same intercom connection method as
you would between other Sena headsets. You may single tap the Jog
Dial to begin an intercom conversation with the first intercom friend,
double tap with the second intercom friend, and triple tap with the
third intercom friend.
You may make a three-way Universal Intercom connection with two
10Cs and one non-Sena Bluetooth headset. If the intercom connection
is made, all headsets connected cannot use the mobile phone call
function since the connection between the headset and the phone is
disconnected temporarily. If you disconnect the intercom call, the
mobile phone connection is made again automatically so that you can
use a mobile phone call function.
1. You (A) need to be paired with a non-Sena Bluetooth headset
(B) and another 10C headset (C) for the three-way conference
intercom.
i
Pa
Pa
i
40
g
(B)
(A)
rin
rin
g
Non-Sena Bluetooth headsets may initiate the Universal Intercom
connection, activating the voice dialing or using the redialing
operation. You may also disconnect the existing connection by ending
a call operation function (refer to the User’s manual of the headsets for
voice dialing, redialing, and ending a call).
(C)
10C
(A)
(B)
4. Now you (A), non-Sena Bluetooth headset (B), and the other 10C
(C) are having a three-way conference intercom.
(A)
(B)
(C)
3. The other 10C (C) may join the intercom by making an intercom
call to you (A).
(C)
5. You may disconnect three-way Universal Intercom using the
same way as you do in normal three-way intercom. Please refer to
section 9.2.2, “Ending Three-way Intercom”.
(A)
(B)
(C)
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2. Start an intercom conversation with non-Sena Bluetooth headset
(B) in your intercom group. For example, you (A) may start an
intercom conversation with non-Sena Bluetooth headset (B). The
non-Sena Bluetooth headset (B) may also start an intercom call
with you (A).
10C
11.4Four-way Universal Intercom
11.4.1 Four-way Universal Intercom Case 1
You may make a four-way Universal Intercom connection with a couple
of different configurations, 1) three 10Cs and one non-Sena Bluetooth
headset or 2) two 10Cs and two non-Sena Bluetooth headsets.
You may have a couple of other four-way Universal Intercom
configurations, 1) your headset (A), a non-Sena Bluetooth headset (B),
another 10C (C), and a non-Sena Bluetooth headset (D), 2) your
headset (A), a non-Sena Bluetooth headset (B), and two other 10C
headsets (C and D). You may make the four-way Universal Intercom
call the same way as a normal four-way intercom call.
Two 10C headsets (A and C) and two non-Sena Bluetooth headsets (B
and D)
1. You (A) may start an intercom conversation with the non-Sena
Bluetooth headset (B).
(A)
(C)
(D)
(B)
2. The other 10C (C) may join the intercom by making an intercom
call to you (A).
(A)
(B)
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(C)
(D)
10C
(A)
11.4.2 Four-way Universal Intercom Case 2
Three 10C headsets (A, C and D) and one non-Sena Bluetooth headset
(B)
The procedure is the same as case 1 described in section 11.4.1.
(C)
(A)
(B)
(D)
4. Now two 10C headsets (A & C) and two non-Sena Bluetooth
headsets (B & D) are connected with the four-way Universal
Intercom.
(A)
(B)
(C)
(B)
(D)
(C)
(D)
You may disconnect a four-way Universal Intercom using the same
way as you do in a normal four-way intercom. Please refer to section
9.3.2, “Ending Four-way Intercom”.
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English
3. The non-Sena Bluetooth headset (D) may join the conference
intercom by making an intercom call to the 10C (C).
10C
12 FM RADIO
12.1FM Radio On/Off
To turn on the FM radio, press and hold the Phone Button for 2 seconds
until you hear a mid-toned double beep sound. You will then hear a
voice prompt, “FM on”. To turn off the FM radio, press and hold the
Phone Button for 2 seconds until you hear a voice prompt, “FM off”.
When you power it off, the 10C will remember the last station frequency.
When you power it on, the last station frequency will be playing.
12.2Preset Stations
You can listen to preset stations while listening to the FM radio. Tap the
Phone Button once to go upward to your next saved preset station.
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12.3Seek and Save
“Seek” is the function that searches for station to station frequencies.
To use the “Seek” function, please follow the procedure below:
1. Rotate while pressing the Jog Dial clockwise to search up the
station dial or counter clockwise to search down the station dial.
2. If the tuner finds a station while searching frequencies, it stops
the seek function.
3. To save the current station, press and hold the Jog Dial for
2 seconds until you hear a voice prompt, “Preset (#)”.
4. Rotate the Jog Dial clockwise or counter clockwise, in order to
select which preset number you want for that specific station. You
can save up to 10 preset stations. (You may cancel the preset
operation by waiting approximately 10 seconds. You will then
hear “Save preset cancelled”. You can also rotate the Jog Dial
clockwise or counter clockwise until you hear “Cancel”. Tap the
Jog Dial to confirm cancellation. You will then hear “Save preset
cancelled”).
5. To save the current station, tap the Jog Dial again. You will then
hear a voice prompt, “Save preset (#)”.
6. To delete the saved station in the preset number, tap the Phone
Button. You will then hear a voice prompt “Delete preset (#)”.
10C
1.You can save FM stations to presets before using FM radio. Connect the
10C to your PC and open the Sena Device Manager. It allows you to save
up to 10 FM station frequency presets on the 10C settings menu. You
may do the same operation by using the Sena Smartphone App.
2.You can still answer an incoming phone call and intercom while listening
to the FM radio.
12.4Scan and Save
“Scan” is the function that automatically searches station frequencies,
starting from the current frequency and up. To use the scan function,
please follow the procedures below:
1. Double tap the Phone Button. Then the current station frequency
moves upward to find other station frequencies.
2. If the tuner finds a station, it stays at the station frequency for
8 seconds, then scanning to the next station frequency.
3. Scan function stops when you double tap the Phone Button again.
4. To save a station while scanning frequencies, tap the Phone
Button when at that station. You will hear a voice prompt from
the 10C, “Save preset (#)”. The station will be saved as the next
preset number.
5. All stations preset during “Scan”, will overwrite previously set
stations.
12.5Temporary Preset
With the temporary preset function, you may temporarily preset
stations automatically without changing the existing preset stations.
Tap the Phone Button three times to automatically scan for 10
temporary preset stations. The temporary preset stations will be
cleared when the system is powered off.
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English
Note:
10C
12.6Region Selection
You can select the proper FM frequency region from the Sena Device
Manager. With the region setting, you may optimize the seek function
to avoid unnecessary frequency ranges (factory default: worldwide).
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Region
Frequency Range
Step
Worldwide
76.0 ~ 108.0 MHz
± 100 kHz
Americas
87.5 ~ 107.9 MHz
± 200 kHz
Asia
87.5 ~ 108.0 MHz
± 100 kHz
Australia
87.5 ~ 107.9 MHz
± 200 kHz
Europe
87.5 ~ 108.0 MHz
± 100 kHz
Japan
76.0 ~ 90.0 MHz
± 100 kHz
13 FUNCTION PRIORITY
The 10C operates in the following order of priority:
(highest)
Mobile phone
Intercom
Music sharing by Bluetooth stereo music
FM radio
(lowest)
Bluetooth stereo music
A lower priority function is always interrupted by a higher priority
function. For example, stereo music is interrupted by intercom call,
and an intercom conversation is interrupted by an incoming mobile
phone call.
10C
14.1Headset Configuration Setting
You can set the configuration of the 10C by the voice menu instruction
described below.
1. To enter into voice configuration menu, press and hold the Jog
Dial for 12 seconds until the LED shows solid blue and you hear
high toned double beeps. You will also hear a voice prompt,
“Configuration menu”.
2. Rotate the Jog Dial clockwise or counter clockwise to navigate
between the menus. You will hear voice prompts for each menu
item as below.
3. You can enable the feature or execute the command by tapping
the Phone Button, or disable the feature by tapping the Jog Dial.
4. If any button is not pressed within 10 seconds, the 10C will exit
the configuration and go back to stand-by mode.
5. If you want to exit the configuration immediately, rotate the Jog
Dial until you hear a voice prompt, “Exit configuration”, and tap
the Phone Button.
The voice prompt for each menu item is as below:
(1) Speed dial
(2) Audio boost
(3) VOX phone
(4) VOX intercom
(5) Voice prompt
(6) RDS AF setting
Remote control pairing
Delete all pairings
(7) Sidetone
(8) Noise control
(9) Delete all pairings
(10) Remote control pairing
(11) Exit configuration
English
14 CONFIGURATION SETTING
Exit configuration
Speed dial
Audio Boost
Noise control
Sidetone
RDS AF setting
VOX phone
VOX intercom
Voice prompt
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10C
14.1.1 Assigning Speed Dial
Note:
Voice Prompt
“Speed dial”
Factory Default
N/A
Execute
Tap the Phone Button
1. To assign a phone number as a speed dial, rotate the Jog Dial
until you hear a voice prompt, “Speed dial”.
2. Tap the Phone Button, and you will hear a voice prompt, “Speed
dial one” and “Phone connected”.
–– Rotate the Jog Dial to select one of three speed dial numbers by
hearing voice prompts, “Speed dial (#)”.
3. Call a phone number you want to assign and you will hear a
voice prompt, “Save speed dial (#)”. The phone number is
automatically assigned to the selected speed dial number. Then
the phone call will hang up immediately.
4. To exit the menu, rotate the Jog Dial clockwise or counter
clockwise until you hear a voice prompt, “Cancel”, and tap
the Phone Button to confirm. You will then hear a voice prompt
“Cancel”. If any button is not pressed within 1 minute, the 10C
will exit the configuration menu and go back to stand-by mode.
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1.After assigning a phone number to one of three speed dials, you can
continually assign another phone number to the rest of two speed dials.
2.You can also assign phone numbers for speed dialing by using the Sena
Device Manager software or the Sena Smartphone App. Please visit the
Sena Bluetooth website at www.sena.com for more information.
14.1.2 Enabling/Disabling Audio Boost
Voice Prompt
“Audio boost”
Factory Default
Enable
Enable
Tap the Phone Button
Disable
Tap the Jog Dial
Enabling Audio Boost increases the overall maximum volume.
Disabling Audio Boost reduces the overall maximum volume, but
delivers more balanced sound.
10C
14.1.3 Enabling/Disabling Voice Activated Phone Answering
14.1.4 Enabling/Disabling Voice Activated Intercom
“VOX phone”
Voice Prompt
“VOX intercom”
Enable
Factory Default
Disable
Enable
Tap the Phone Button
Enable
Tap the Phone Button
Disable
Tap the Jog Dial
Disable
Tap the Jog Dial
If this feature is enabled, you can answer incoming calls by voice.
When you hear a ringtone for an incoming call, you can answer the
phone by saying a word such as “Hello” loudly or by blowing air into
the microphone. VOX Phone is temporarily disabled if you are
connected to intercom. If this feature is disabled, you have to tap the
Jog Dial or the Phone Button to answer an incoming call.
English
Voice Prompt
Factory Default
If this feature is enabled, you can initiate an intercom conversation
with the last connected intercom friend by voice. When you want to
start intercom, say a word such as “Hello” loudly or blow air into the
microphone. If you start an intercom conversation by voice, the
intercom terminates automatically when you and your intercom friend
remain silent for 20 seconds. However, if you manually start an
intercom conversation by tapping the Jog Dial, you have to terminate
the intercom conversation manually.
However, if you start intercom by voice and end it manually by tapping
the Jog Dial, you will not be able to start intercom by voice temporarily.
In this case, you have to tap the Jog Dial to restart the intercom. This
is to prevent repeated unintentional intercom connections by strong
wind noise. After rebooting the 10C, you can start intercom by voice
again.
49
10C
14.1.5 Enabling/Disabling Voice Prompts
14.1.6 Enabling/Disabling RDS AF
Voice Prompt
“Voice prompt”
Voice Prompt
“RDS AF setting”
Factory Default
Enable
Factory Default
Disable
Enable
Tap the Phone Button
Enable
Tap the Phone Button
Disable
Tap the Jog Dial
Disable
Tap the Jog Dial
You can disable voice prompts by configuration setting, but the
following voice prompts are always on.
– Voice prompts for configuration setting menu
– Voice prompts for battery level indicator
– Voice prompts for factory reset
– Voice prompts for speed dial
– Voice prompts for FM radio functions
RDS AF allows a receiver to re-tune to the second frequency location
when the first signal becomes too weak. With RDS AF enabled on the
receiver, a radio station with more than one frequency can be used.
14.1.7 Enabling/Disabling Sidetone
Voice Prompt
“Sidetone”
Factory Default
Disable
Enable
Tap the Phone Button
Disable
Tap the Jog Dial
Sidetone is audible feedback of your own voice. It helps you to
naturally speak at the correct level according to varying helmet noise
conditions. If this feature is enabled, you can hear what you are
speaking during an intercom conversation or a phone call.
50
10C
14.1.8 Enabling/Disabling Advanced Noise Control™
14.1.9 Delete All Bluetooth Pairing Information
“Noise control”
Voice Prompt
“Delete all pairings”
Enable
Factory Default
N/A
Enable
Tap the Phone Button
Execute
Tap the Phone Button
Disable
Tap the Jog Dial
When Advanced Noise Control is enabled, the background noise is
reduced during an intercom conversation. When it is disabled, the
background noise is mixed with your voice during intercom.
Note:
If you use your 10C with the Bluetooth Audio Pack for GoPro, you can
enable or disable this feature only during Normal Audio Recording Mode.
This feature is automatically disabled while in Ultra HD (UHD) Audio Mode.
English
Voice Prompt
Factory Default
To delete all Bluetooth pairing information of the 10C, rotate the Jog
Dial until you hear a voice prompt, “Delete all pairings”, and tap the
Phone Button to confirm.
14.1.10 Remote Control Pairing
Voice Prompt
“Remote control pairing”
Factory Default
N/A
Execute
Tap the Phone Button
To enter into Remote Control Pairing mode, rotate the Jog Dial until you
hear a voice prompt, “Remote control pairing”. Then press the
Phone Button to enter into Remote Control Pairing mode. The headset
will automatically exit from the configuration menu. Please refer to
section 15, “REMOTE CONTROL” for details on remote control.
51
10C
14.1.11 Exit Voice Configuration Menu
Voice Prompt
“Exit configuration”
Factory Default
N/A
Execute
Tap the Phone Button
To exit voice configuration menu and get back to stand-by mode,
rotate the Jog Dial until you hear a voice prompt, “Exit configuration”,
and tap the Phone Button to confirm.
Rotate Jog Dial
Tap Phone Button
Tap Jog Dial
Speed Dial
Execute
N/A
Audio Boost
Enable
Disable
VOX Phone
Enable
Disable
VOX Intercom
Enable
Disable
Voice Prompt
Enable
Disable
RDS AF Setting
Enable
Disable
Sidetone
Enable
Disable
Advanced Noise Control
Enable
Disable
Delete All Pairings
Execute
N/A
Remote Control Pairing
Execute
N/A
Exit Configuration
Execute
N/A
Voice Configuration Menu & Button Operations
52
10C
14.2Camera Configuration Setting
The voice prompt for each menu item is as below:
You can enter into camera configuration of the 10C by following the
steps below. The camera must be on to enter this setting.
1. To enter into camera configuration menu, press and hold the
Camera Button for 3 seconds until you hear a voice prompt,
“Camera setup”.
2. Rotate the Jog Dial clockwise or counter clockwise to navigate
between the menus. You will hear voice prompts for each menu
item as below.
3. You can enable or disable a feature, or execute a command by
tapping the Phone Button.
4. If you do not press any buttons for 10 seconds, the 10C will exit
the configuration and go back to camera mode.
5. If you want to exit the camera configuration, tap the Jog Dial, or
wait until it exits automatically. You will hear a voice prompt, “Exit
configuration”.
(1) Photo mode setting
(2) Video mode setting
(3) Video resolution setting
(4) Timelapse interval setting
Photo mode setting
Auto camera sleep
Video mode setting
Speaker sound recording
Video resolution setting
Date caption
English
Format SD card
(5) Date caption
(6) Speaker sound recording
(7) Auto camera sleep
(8) Format SD card
Timelapse interval setting
14.2.1 Photo Mode
You can select the photo mode to be either single shot or burst shot.
Single shot takes a single photo while burst shot takes 10 photos in
one second. When you hear the voice prompt, “Photo mode setting”,
tap the Phone Button to select single shot mode or burst shot mode.
Voice Prompt
“Photo mode setting”
Factory Default
Single Shot
Select Mode
Tap the Phone Button
(Single shot mode, Burst shot
mode)
53
10C
14.2.2 Video Mode
14.2.3 Video Resolution
You can select the video mode to be either video mode or timelapse
mode. Video mode records a standard video while timelapse mode
records series of photos at timed intervals and makes it into a video.
When you hear the voice prompt, “Video mode setting”, tap the
Phone Button to select video mode or timelapse mode.
You can select the video resolution to be 1080p/30fps, 720p/60fps, or
720p/30fps. When you hear the voice prompt, “Video resolution
setting”, tap the Phone Button to select 1080p/30fps, 720p/60fps, or
720/30fps.
Voice Prompt
“Video mode setting”
Factory Default
Video Mode
Select Mode
Tap the Phone Button
(Video mode, Timelapse mode)
Voice Prompt
“Video resolution setting”
Factory Default
1080p/30fps
Select Mode
Rotate Jog Dial
(1080p/30fps, 720p/60fps,
720p/30fps)
Apply
Tap the Phone Button
14.2.4 Timelapse Interval Setting
You can select the timelapse interval to be either 1 second or 10
seconds. When you hear the voice prompt, “Timelapse interval
setting”, tap the Phone Button to select shot per 1 sec or per 10 secs.
54
Voice Prompt
“Timelapse interval setting”
Factory Default
1 sec
Select Mode
Tap the Phone Button
(per 1 sec, per 10 secs)
10C
14.2.6 Smart Audio Mix™ On/Off
You can record or hide date caption during video recording. If you
select on, the date caption will be displayed on top of your recorded
video. If you select off, the date caption will not be shown on your
recorded video. When you hear the voice prompt, “Date caption”, tap
the Phone Button to either turn on or off the date caption.
Smart Audio Mix allows you to record everything you hear through
your speakers as well as your voice during video recording. The
function that governs Smart Audio Mix is called Speaker Sound
Recording. Turn on the Speaker Sound Recording setting if you want
to record, music and intercom conversations on your video. Turn off
this setting if you want to record your voice only. When you hear the
voice prompt, “Speaker sound recording”, tap the Phone Button to
either turn on or off Smart Audio Mix.
Voice Prompt
“Date caption”
Factory Default
Off
On/Off
Tap the Phone Button
Note:
To set the right time for date caption, you must initially set the date using the
Sena Smartphone App. Pair your 10C with your smartphone, turn on the
10C camera, and run the Sena Smartphone App. The date will be updated
automatically.
Voice Prompt
“Speaker sound recording”
Factory Default
On
On/Off
Tap the Phone Button
55
English
14.2.5 Date Caption On/Off
10C
14.2.7 Auto Camera Sleep
You can set the camera to automatically power off after five minutes of
inactivity. This feature does not work while charging the camera. When
you hear the voice prompt, “Auto camera sleep”, tap the Phone
Button to either turn on or off this feature.
Voice Prompt
“Auto camera sleep”
Factory Default
On
On/Off
Tap the Phone Button
Rotate Jog Dial
Photo Mode Setting
Video Mode Setting
Single Shot Mode
Burst Shot Mode
Video Mode
Timelapse Mode
1080p/30fps
Video Resolution Setting
14.2.8 SD Card Format
720p/60fps
720p/30fps
SD card format will remove all files from a microSD card. When you
use a new card for the first time, always format it before using the
camera. When you hear the voice prompt, “Format SD card”, tap the
Phone Button to confirm.
Voice Prompt
“Format SD card”
Factory Default
N/A
Execute
Tap the Phone Button
Timelapse Interval Setting
Date Caption
Speaker Sound Recording
Auto Camera Sleep
Format SD Card
56
Tap Phone Button
Per 1 second
Per 10 seconds
On
Off
On
Off
On
Off
Execute
10C
You can remotely control the 10C via Bluetooth using the Handlebar
Remote (sold separately). This eliminates the need to take off your
hand for button operations. Your 10C and the Handlebar Remote must
be paired together before use.
15.2Using the Handlebar Remote
Handlebar Remote button operations on various functions are
described in the table below.
Type
Basic
Function
15.1Pairing with the Handlebar Remote
1. Turn on the 10C and the Handlebar Remote.
2. Press the Jog Dial for 12 seconds to enter the configuration
menu. Rotate the Jog Dial until you hear a voice prompt saying,
“Remote control pairing”. Press the Phone Button to enter into
Remote Control Pairing mode and the red LED will flash rapidly
and you will hear multiple beeps. Please refer to section 14.1.10,
“Remote Control Pairing” for more details.
3. On the Handlebar Remote, press the Rear Button for 5 seconds
until its LED flashes red and blue. The 10C will automatically
perform pairing with the Handlebar Remote in pairing mode. The
Handlebar Remote’s LED will flash blue every two seconds when
they are successfully connected.
Operation
LED
Volume
adjustment
Move the Joystick up or
down
-
Configuration
menu
Press the Front Button
for 12 seconds
-
Mobile phone
pairing
Press the Joystick for
5 seconds
Blue & red
alternatively
flashing
Press the Front Button
for 5 seconds
Red flashing
Second mobile
phone pairing
Mobile
phone
Button Command
Answer & end
phone call
Tap the Rear Button within 2 seconds
Tap the Rear Button
-
Voice dial
Tap the Rear Button
-
Speed dial
Double tap the Rear
Button
-
Reject incoming
call
Press the Front Button
for 2 seconds
57
English
15 REMOTE CONTROL
10C
Type
Operation
Intercom
pairing
Intercom
Music
Button Command
Press the Front Button
for 5 seconds
LED
Type
Red flashing
Tap the Front Button of any one of the two
headsets
Start/end each
intercom
Tap the Front Button
-
End all
intercoms
Press the Front Button
for 1 second
-
Play/pause
Bluetooth music
Press the Joystick for
1 second
-
Track forward/
back
Move the Joystick left or
right for 1 second
-
FM
Radio
Operation
Button Command
LED
FM radio on
Press the Rear Button
for 1 second
-
FM radio off
Press the Rear Button
for 1 second
-
Select preset
Tap the Rear Button
-
Seek stations
Move the Joystick left or
right for 1 second
-
Scan up FM
band
Double tap the Rear
Button
-
Stop scanning
Double tap the Rear
Button
-
Save preset
while scanning
Tap the Rear Button
-
Handlebar Remote Button Operation Table
58
10C
The 10C supports firmware upgrades. You can update the firmware
using the Sena Device Manager (please refer to section 4.7.1, “Sena
Device Manager”). Please visit Sena Bluetooth website at www.sena.
com to check the latest software downloads.
17 TROUBLESHOOTING
English
16 FIRMWARE UPGRADE
17.1Intercom Failure
When you try to start an intercom conversation with an intercom friend
who is unavailable within range or already having a conference
intercom with other riders or a mobile phone call, you will hear a low
tone double beep signifying an intercom busy signal. In this case, you
have to try again later.
17.2Intercom Reconnection
If your intercom friend goes out of range while having an intercom
conversation, you may hear static noise and eventually the intercom
will be disconnected. In this case, the 10C automatically tries to
reconnect the intercom and you will hear high tone double beeps until
the intercom is reestablished. If you do not want to make a reconnection,
tap the Jog Dial to stop the attempt.
59
10C
17.3Fault Reset
17.4Factory Reset
When the 10C is not working properly or is in faulty status for any
reason, you may reset by pushing the Pin-hole Reset Button at the
back of the headset main unit. Insert a paper clip into the reset pinhole and press the reset button for a second with light pressure. The
10C will be switched off. Restart the system and try again. This will not
restore the headset to factory default settings.
1. To restore the 10C to factory default settings, press and hold the
Phone Button for 12 seconds until the LED shows solid red and
you hear “Factory reset”.
2. Within 5 seconds, press the Jog Dial to confirm reset. The headset
will be restored to factory setting and switched off automatically.
You will hear “Headset reset, good-bye”.
3. If you press the Phone Button or leave the Jog Dial for 10 seconds,
the reset attempt is cancelled and the headset returns to stand-by
mode. You will hear a voice prompt, “Cancelled”.
60
10C
Type
Type
Basic
Function
Camera
Function
Function
Button Command
Power on
Press the Phone Button and
the Jog Dial for 1 second
Function
Mobile phone
pairing
LED
Beep
Solid blue
Ascending
beeps
Power off
Press the Phone Button and
the Jog Dial
Solid red
Descending
beeps
Volume adjustment
Rotate the Jog Dial
-
-
Camera on
Tap the Camera Button
Solid green
High tone
double
beeps
Camera off
Tap the Camera Button and
the Phone Button
Solid red
Mid tone
double
beeps
Start/stop video
recording
Press the Camera Button for
1 second
Green
flashing
Mid tone
single beep
Take photo
Tap the Camera Button
Green
flashing
-
Enter Video
Tagging mode
Double tap the Camera
Button
Green
flashing
-
Start Video
Tagging
Press the Camera Button for
1 second
Green
flashing
Mid tone
single beep
Exit Video
Tagging mode
Double tap the Camera
Button
Red flashing
-
Second mobile
phone pairing
Mobile
Phone
Button Command
LED
Beep
Press the Phone Button for
5 seconds
Blue & red
alternatively
flashing
High tone
multiple
beeps
Press the Jog Dial for
5 seconds
Red flashing
Multiple
beeps
Tap the Phone Button within 2 seconds
Call transfer
Press the Phone Button for
2 seconds
-
High tone
single beep
Answer & end
phone call
Tap the Phone Button or the
Jog Dial
-
-
Voice dial
Tap the Phone Button
-
-
Speed dial
Double tap the Phone Button
-
Mid-tone
single beep
Reject incoming
call
Press the Jog Dial for
2 seconds
-
-
Press the Jog Dial for
5 seconds
Red flashing
Mid-tone
single beep
Intercom pairing
English
18 OPERATION QUICK REFERENCE
Tap the Jog Dial of any one of the two headsets
Intercom
Start/end each
intercom
Tap the Jog Dial
-
-
End all intercoms
Press the Jog Dial for
1 second
Blue flashing
Mid-tone
double
beeps
61
10C
Type
Music
FM Radio
62
Function
Button Command
LED
Beep
Play/pause
Bluetooth music
Press the Jog Dial for
1 second
-
Track forward/back
Rotate the Jog Dial while
pressing
-
-
FM radio on
Press the Phone Button for
2 seconds
-
Mid-tone
double
beeps
FM radio off
Press the Phone Button for
2 seconds
-
Mid-tone
double
beeps
Select preset
Tap the Phone Button
-
Mid-tone
single beep
Seek stations
Rotate the Jog Dial while
pressing
-
High tone
triple beeps
Scan up FM band
Double tap the Phone Button
-
-
Stop scanning
Double tap the Phone Button
-
High tone
double
beeps
Save preset while
scanning
Tap the Phone Button
-
High tone
double
beeps
Type
Mid-tone
double beep
Reset
Function
Factory reset
Button Command
Press the Phone Button for
12 seconds
LED
Beep
Solid red
High tone
double
beeps
Tap the Jog Dial within 10 seconds
Fault reset
Press the Reset Button
-
-
10C
•Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions:
•Consult the dealer or an experienced radio/TV technician for help.
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for
a Class B digital device pursuant to part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment on and
off, the user is encouraged to try to correct the interference by one or
more of the following measures:
FCC RF Exposure Statement
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment. End users must follow the specific
operating instructions for satisfying RF exposure compliance. The
antenna used for this transmitter must not transmit simultaneously with
any other antenna or transmitter, except in accordance with FCC multitransmitter product procedures.
FCC Caution
Any changes or modifications to the equipment not expressly approved
by the party responsible for compliance could void user’s authority to
operate the equipment.
•Reorient or relocate the receiving antennae
•Increase the separation between the equipment and the receiver
63
English
CERTIFICATION AND SAFETY APPROVALS
10C
CE Declaration of Conformity
This product is CE marked according to the provisions of the R&TTE
Directive (99/5/EC). Hereby, Sena declares that this product is in
compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC. For further information, please
consult www.sena.com. Please note that this product uses radio
frequency bands not harmonized within EU. Within the EU this product
is intended to be used in Austria, Belgium, Denmark, Finland, France,
Germany, Greece, Ireland, Italy, Luxembourg, The Netherlands,
Portugal, Spain, Sweden, United Kingdom and within EFTA in Iceland,
Norway and Switzerland.
Industry Canada Statement
This device complies with Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference
that may cause undesired operation of the device.
64
Bluetooth License
The Bluetooth® word mark and logos are owned by the Bluetooth SIG,
Inc. and any use of such marks by Sena is under license. Other
trademarks and trade names are those of their respective owners.
The product is compliant with and adopts the Bluetooth® Specification
3.0 and has successfully passed all interoperability tests that are
specified in the Bluetooth® specification. However, interoperability
between the device and other Bluetooth®-enabled products is not
guaranteed.
WEEE (Waste Electrical and Electronic Equipment)
The crossed-out wheel bin symbol on the product,
literature, or packaging reminds you that all electrical
and electronic products, batteries, and accumulators
must be taken to separate collection at the end of their
working life. This requirement applies to the European
Union and other locations where separate collection
systems are available. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please do not dispose
of these products as unsorted municipal waste, but hand it in at an
official collection point for recycling.
10C
Please ensure that the product is properly used by observing the
warnings and cautions below to prevent any risk and/or damage to
property.
Product Storage and Management
•Keep the product free of dust. It may damage mechanical and
electronic parts of the product.
•Do not store the product in high temperatures as this may reduce
the life span of electronic devices, damage the battery, and/or melt
plastic parts of the product.
•Do not store the product in cold temperatures. Abrupt changes in
temperatures may cause condensation and damage electronic
circuits.
•Do not clean the product with cleaning solvents, toxic chemicals, or
strong detergents as this may damage the product.
•Do not paint the product. Paint may obstruct moving parts or
interfere with the normal operation of the product.
•Do not drop or otherwise shock the product. It may damage the
product or its internal electronic circuits.
•Do not disassemble, repair or modify the product as this may
damage the product and invalidate the product warranty.
Product Use
English
SAFETY INFORMATION
•In some regions, it is prohibited by law to ride motorcycles or
bicycles while wearing headsets. Therefore be certain to comply
with all relevant laws in the region before using the product.
•Use of the product at a high volume for a long period of time may
damage your eardrums or hearing ability. Keep the volume at a
modest level.
•Do not cause impact to the product or touch it with sharp tools as
this may damage the product.
•Do not use the product in high-temperatures or apply heat to the
product as this may cause damage, explosion, or fire.
•Keep the product dry and away from water. It may damage the
product.
•Keep product away from pets or small children. It may damage the
product or cause accidents.
•Do not use the product near a microwave oven or a wireless LAN
device as this may cause malfunction or interference with the
product.
•In any place where wireless communication is prohibited, such as
hospitals or airplanes, turn off the power and refrain from using the
product. In a place where wireless communication is prohibited,
electromagnetic waves may cause hazards or accidents.
65
10C
•Do not use the product near hazardous explosives. When there are
near any explosion hazards, turn off the power and heed any
regulations, instructions, and signs in the area.
•When using the product, drive at a low speed (slower than 35km/h)
for safety. In addition, be certain to conform to laws regarding the
use of communications devices while driving.
•Store the battery at temperatures of 15°C~25°C (59°F~77°F).
Higher or lower temperatures may reduce the capacity and life of
the battery, or may cause temporary non-operation. Do not use the
product in sub-zero temperature, because it may cause serious
reduction of the battery performance.
•If you apply heat to the battery or throw it into fire, it may explode.
•Do not put the product where it may hamper the driver's vision or
manipulate it while driving. This may cause traffic accidents.
•Do not use the product with a damaged battery. It may explode
and/or cause accidents.
•Before driving, fasten the product to the helmet, and double-check
that it is fastened. Separation of the product while driving may
cause damage to the product or accidents.
•Never use a damaged charger. It may explode and/or cause
accidents.
•If the product is damaged, stop using it immediately. It may cause
damage, explosion, or fire.
Battery
This product has an replaceable rechargeable battery inside.
Therefore, when using the product, make sure to adhere to the
following:
•The battery performance may be reduced over time with usage.
•In recharging the battery, make sure to use an approved charger
provided by the manufacturer. Use of a non-approved charger may
cause fire, explosion, leakage, and other hazards may also reduce
the life time or performance of the battery.
66
•Battery life may vary depending on conditions, environmental
factors, functions of the product in use, and devices used with it.
10C
•In the event the manufacturer's name, serial number, product label,
or other markings have been modified or removed.
Limited Warranty
•In the event any unauthorized person has tried to disassemble,
repair, or modify the product.
Limited Warranty
Sena Technologies, Inc. (“Sena”) guarantees the product quality
based on the technical specification stated in the product manual, and
data regarding product warranty. Here, product warranty extends to
the product only. Sena will not be liable for any loss, damage of human
life, or loss of property which may result from using the product beyond
defective parts or flaws that occur due to problems in manufacture.
Warranty Period
Sena guarantees free-of-charge replacements of defective parts of
the product or flaws that may have occurred due to problems in
manufacture for a period of 2 years from the date of initial purchase.
Termination
Quality warranty of the product becomes effective on the date of initial
purchase. In addition, the quality warranty of the product expires when
the warranty period expires. However, in the following cases, the
warranty will be terminated prematurely.
•In the event the product has been sold or transferred to a third
party.
Notice and Waiver
By buying and using this product, you relinquish considerable legal
rights including any claim for compensation for damages. Therefore,
be certain to read and understand the following terms and conditions
before using the product. Use of this product will constitute consent to
this agreement, and forfeiture of rights to all claims. If you do not
consent to all the terms and conditions of this agreement, return the
product for a refund. (Refer to the section “Return for Full Refund”.)
1. You agree that you, your descendants, legal proxies, successors,
or transferees will not raise permanent volitional request for
any suit, claim, implementation, redemption or similar action
from Sena with regard to any occasion such as difficulty, pain,
suffering, inconvenience, loss, injury, or death which may occur
to you or a third party during the use of this product.
2. You must completely understand and accept all risks (including
those occurring due to any careless behavior of yours or others)
which may occur during the use of this product.
67
English
PRODUCT WARRANTY AND DISCLAIMER
10C
3. You are responsible for ensuring that your medical condition
permits usage of the product and that you are in sufficient
physical condition for using any device which can be used with it.
In addition, you must ensure that the product does not limit your
abilities and that you are able to use it safely.
4. You must be an adult who can take responsibilities for using the
product.
5. You must read and understand the following warnings and alerts:
•Sena; together with employees, managers, partners, subsidiaries,
representatives, agents, supporting firms and suppliers, sole
sellers of Sena (collectively referred to as “the company”)
recommend that, before using the product and similar devices of
any brands including its derivative models, you collect any
relevant information in advance and be entirely prepared in
terms of weather, traffic situation, and road conditions.
•When you use the product while you operating any vehicle or
equipment such as motorcycles, scooters, mopeds, ATVs, or
quad-bikes (hereinafter called as “transportation means”), you
must take complete caution regardless of the location of such
operation.
68
•Use of the product on the road may cause such risks as fracture,
serious disability, or death.
•Risk factors, which may occur when you use the product, may be
due to errors of the manufacturer, its agents, or third parties
which are involved in the manufacturing.
•Risk factors, which may occur when you use the product, may be
unforeseeable. Therefore, you must take full responsibility for
any damage or loss caused by all risk factors which may occur
when using the product.
•When you use the product, use good judgment; never use it
under the influence of alcohol.
6. You must read and completely understand all terms and conditions
of legal rights and warnings that are involved in using the product.
In addition, usage of the product constitutes acceptance of all
terms and conditions regarding waiver of rights.
10C
Limitation of Liability
Reasons for Limited Liabilities
TO THE FULL EXTENT ALLOWED BY LAW, SENA EXCLUDES FOR
ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF
ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR
INTERRUPTION OF ITS PRODUCTS, EVEN IF SENA OR ITS
AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR,
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT
SENA’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES
WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL
FAIL OF ITS ESSENTIAL PURPOSE. IN ANY CASE, THE TOTAL
COMPENSATION LIABILITIES OF SENA OR ITS SALES AGENTS
SHALL NOT EXCEED THE PRICE PAID FOR THE PRODUCT BY THE
PURCHASER.
If you do not return the product after purchasing it, you relinquish all
rights to liabilities, loss, claims, and claims for reimbursement of
expenses (including attorney's fees). Therefore, Sena will not be liable
for physical injury, death, or any loss or damage of transportation
means, possessions, or assets which belong to you or third parties
that may have occurred while you use the product. Further, Sena will
not be liable for any substantial damage not related to the condition,
environment, or malfunction of the product. All risks related with the
operation of the product depend entirely on the user regardless of its
use by the initial purchaser of a third party.
Use of this product may violate local or national laws. In addition, be
aware once again that correct and safe use of the product is entirely
your responsibility.
69
English
Warranty Exclusions
10C
Liabilities Disclaimer
Warranty Service
In addition to damages which may occur due to the use of the product,
Sena will not be liable for damages of the product which occur due to
the following events.
To obtain product warranty service, send the defective product, at
your expense, to the manufacturer or the seller along with proof of
purchase (a receipt that shows the purchase date, a product
registration certificate of the Website, and other relevant information).
Take necessary measures to protect the product. In order to get a
refund or replacement, you must include the whole package as it was
purchased.
•In the event the product is misused or used for purposes other than
its intended purposes.
•In the event the product is damaged because the user does not
follow the content of the product manual.
•In the event the product is damaged because it has been left
unattended or has undergone any other accident.
•In the event the product is damaged because the user has used
any parts or software which are not provided by the manufacturer.
•In the event the product is damaged because the user has
disassembled, repaired, or modified it in such way as is not
explained in the product manual.
•In the event the product is damaged by a third party.
•In the event the product is damaged due to Acts of God (including
fire, flood, earthquake, storm, hurricane or other natural disaster).
•In the event the surface of the product is damaged by use.
70
Free-of-charge Service
Sena will provide free-of-charge repair or replacement service for the
product when product defects occur within the scope of the product
warranty during the warranty period.
Charged Service
Sena will provide charged repair or replacement service for the
product when the product warranty period has been expired or when
the product damage is beyond the scope of the product warranty. For
further information on charged service, you may contact the service
center of Sena.
10C
Return for Full Refund
English
Should you not agree to the terms and conditions explained above,
you may return the product for a full refund. To get a refund, within 14
days from the purchase date you must return the product to the seller
in such a condition as it was purchased.
Unless you return the product within 14 days from the purchase date,
you will have read and agreed to all the terms and conditions explained
above, and Sena will not be liable for any claim for damages related
with the product.
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1.0.0
www.sena.com
User's Guide for Firmware v1.0
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