Alorair Storm LGR Extreme Commercial-Grade Dehumidifier User Manual

Restoration&Moisture &Ventilation
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Storm LGR Extreme
Installation and Operations Manual
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READ AND SAVE THESE INSTRUCTIONS
Alorair Solutions INC.
Add: 2048 E. Francis St Ontario CA 91761
Tel: 1-888-990-7469
E-mail: [email protected]
Table of Contents
Safety Instructions 1
Identification 1
Electrical Supply 1
How the Extreme Works 2
Guidelines 2
Parts Diagram 3
Using the Display- Main Screen 4
Using the Display- Submenus 6
Maintenance Instructions 8
Error Codes 9
Troubleshooting 10
Dehumidifier Storage 10
Warranty 11
Safety Instructions
* Don't adjust or alter the unit in any way.
¢e The use of unauthorized parts will void your warranty. Contact your approved
distributor for assistance.
e Always unplug the unit prior to removing the cover.
* Inspect the power cord prior to use and do not use if it is damaged.
° The unit should only be used with a 115V/60Hz circuit protected by a GFCI outlet.
Identification
Prior to installation of the unit,write down the serial number and date of purchase. You will need
this information if you need assistance in the future. The data label on the side of your unit has
the necessary information.
Model Number: Storm LGR Extreme
Serial Number: Date of Purchase:
For additional questions concerning your dehumidifier:
e Contact your installing contractor
e Contact Alorair Solutions: [email protected]
888-990-7469
Electrical Supply
Power Supply: 115V, 60 Hz AC, Single Phase
Outlet Requirement: 3-Prong, GFCI
Cicuit Protector: 15 Amp
WARNING: Using a 240V outlet may cause serious injury from electric shock.
To reduce risk of injury:
1. Always disconnect machine from electrical power
before servicing
2. Only plug unit into a gounded electrical cicuit
3. Do not use an extension cord
4. Do not use a plug adapter
—|-
How the Storm Extreme Works
The Storm Extreme dehumidifier utilizes its integral humidistat to monitor the conditioned
space. Once conditions are outside the desired setpoint, the compresser energizes and air is
drawn across an evaporator coil. The evaporator coil is cooler than the dew point of the air
so the water vapor will turns into liquid condensation. The air is then reheated through the
condenser coil and distributed back into the room.
Guidelines
Operation Notes
« Always make sure that the unit is operated, transported, and stored on a stable surface.
« For maximum efficiency, operate the unit with all windows and doors closed.
¢ Do not place the unit anywhere that may block the inlet or outlet airflow.
Drain Hose Notes
¢ The Extreme is equipped with an external drain line connection, making it easy to plug in.
¢ The drain line can be directed outside or into any sink, drain, etc.
¢ For more effective draining, uncoil the entire hose before using.
¢ Never place the end of the hose higher than 15 feet.
e Always ensure that the drain hose is not blocked prior to use.
Transportation Notes
e Always secure the dehumidifier during transportation
® If the unit is transported vertically, return it to a normal horizontal position, and let sit for 30
minutes prior to use.
Parts Diagram
Handle
Temp/RH sensor
Air outlet
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Control Panel Guide
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Power Button)
Use this button to turn the dehumidifier on and off. You can also press this button while on a
sub-menu if you wish to return to the main screen.
Confirm Button (>>)
This button is used to confirm your selected setting, as well as set the humidity level. Each time
you press the button, the humidity level will increase 5% (between 35% and 90%). The default
humidity level is 50%.
Manual Drain Button (=)
Prior to moving or storing the machine, it is helpful to use the Manual Drain Button. Press the
Drain button to remove water from the integral pump reservoir.
Mode Button 6,
The Mode button is used to switch between standard dehumidifier mode and using the
dehumidifier with a duct.
Using the Display- Main Screen
1. Power On and Off
¢ To power on the machine, press the power button once. The display will show:
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e To power off the machine, press the power button while on the main display
screen. The display will show:
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2. Setting Up the Unit
¢ Once the machine has powered on, you will see the following display:
UNI IIT ОМ 0101:10НКВ
IINILIE|IT 0/o| °С 010%
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. UNIT ON- means the unit is powered on
b. 00.0HRS- describes any time the machine is running from power on to power off. It includes
defrosting time, but does not include the standby time once the set point is reached. The
working time can be reset using the sub-menu. If it is never reset, the time will accumulate
with a maximum time of 99.9 hours. Once the maximum is reached, it will reset to zero.
c. INLET 00°C 00%” desrcibes the temperature and humidity of air inlet. You can switch the
temperature measurement (°F/°C) in the sub-menu.
d. When operating in the sub-menu, press the power key to return to the main menu.
3. Defrosting Screen
¢ When the unit enters defrosting mode, it will show “Defrost 000”. This is the countdown
until defrosting is finished. After defrost is completed, it will return to the main interface.
NOTE: If you are in a submenu, you will not see the countdown until you return to the main interface.
UNI IT О М О0Н КВ $
ОЕЕ КО $Т 01010
e If you decide to power the machine off while it is defrosting, you will see “Wait for
Defrost” on the screen. This indicates that the unit will power off after defrost is
completed.
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4. Compressor
e This screen indicates the amount of time until the compressor starts running.
РЕЕА$Е| IWIAÏIIIT
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9. Pump
This screen indicates how much time is remaining before the pump has completed
working. The countdown will start at 14 seconds.
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Using the Display Sub-Menus
1. Job hours
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e This screen allows you to clear the job hours. To clear the hours select “>”.
This will clear the hours on the main screen, and “RESET” will no longer display on the
sub menu. Once hours have accumulated, “RESET” will appear on the sub menu again.
2. Life Hours
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e “Life Hours” desribes the total working time of the dehumidifier. The life hours
cannot be cleared.
3. Inlet/Outlet Temperatures
IINILIEIT OJU|T|L|E|T
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e “INLETO0.00%” describes the temperature of the air inlet
+ “OUTLET00°00%” describes the temperature of the air outlet
4. Humidistat Mode
e On this screen, you can switch from using the humidity set point to
continuous mode.
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¢ When the display shows “ON” you can set the humidity
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e When humidistat mode shows “OFF”, the unit is in continuous mode
—6-
5. Humidity Setpoint
e This screen is used to select your humidity setpoint. Press the “>” button to set the
humidity value between 35% to 90%. Each time you press the button, it will increase
5%.
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6. lemperature Measurement
e This screen can be used to switch the temperature measurement between °C
and °F. Press the > button to switch between the two measurements.
T'IEIM'P UINITITIS
7. Language
e From this screen, you can choose your preferred language. Press the (>) button to
switch between German, Spanish, and English.
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8. Coil Temperature
e This screen shows the current temperature of the coils. If the temperature is below
zero it will show *-”.
9. Compressor Current
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e This screen shows the working current of the compressor
Maintenance Instructions
Before Use
+ Check the power cord for signs of damage such as fraying. Replace the cord before use if
there is any damage.
+ Check the filter for signs of dirt or obstructions. Clean or replace the filter as necessary.
e Check the coils for signs of buildup. Clean if needed.
Cleaning the Machine Body
Use a soft, damp cloth to clean the exterior of the unit. Do not use any soap or solvents.
Filter Maintenance
1. Unplug the unit.
2. Slide out the filter.
3. Check the filter for dirt
and buildup.
4. For a Pre-Filter or MERV-8:
Clean the filter mesh by
vacuuming it or washing with warm
water (no soap or cleaners).Gently shake the filter dry,
then reinsert it.
5. For a Carbon, or HEPA Filter:
If there is dirt or buildup, replace filter.
Removing the Housing
1. Remove the screws on the housing.
2. Remove the screws on the air inlet grill and
air outlet grill.
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Coil Maintenance
+ Once per year, clean the coils with an approved coil cleaner.
e Coil cleaner should be a self-rinsing, foaming cleaner such as WEB® Coil
Cleaner.
Pump Maintenance
Pump Access:
Remove the screws on the housing, then lift off. Unplug the pump drain line, then remove the
screws holding the pump in place.
Cleaning the Pump Reservoir:
Once the screws are removed, lift off the top of the pump and set aside. Use a paper towel to
wipe out the base of the pump.
—8-
Error Codes
If there is an issue with the dehumidifier, one of the following error codes will appear:
e El Error
An El error code will appear if the humidity sensor has an error. The unit will not work
with an E1 code, however, you can still use the manual pump button
e LO Error
A LO error code will appear if the temperature sensor detects the incoming air is below
the operating temperature range (33°F). The unit will not work with a LO code, however,
you can still use the manual pump button. If the actual temperature is much higher than
33°F, replace the sensor
e HI Error
A HI error code will appear if the temperature sensor detects the incoming air is above
the operating temperature range (105°F). The unit will not work with a HI code, however,
you can still use the manual pump button. If the actual temperature is much lower than
105°F, replace the sensor.
e E5 Error Code
An ES5 error code indicates that there is a refrigerant leak. Once an E5 error is detected,
the unit will run for 30 minutes to verify the issue, then power off.
« E4Error Code
An E4 error code indicates that there is an issue with the pump. The E4 code will appear
once a high water level for the pump has been detected.
Troubleshooting
Display is Blank
Poor Connection
Verify that both ends of the
power cord are plugged in
Power Outage
Reset power
No Airflow
Filter is Dirty
Clean the filter
Air Inlet or Outlet is Blocked
Clear the blockage
Humidity Sensor or
Communication Error
Check to ensure that the sensor
wire is connected at both ends.
Error Code: E1 if no issues are visible, the
sensor may be faulty.
Verify that the pump is properly
installed and functioning. If so,
unplug the unit for two minutes,
then restart.
Problem with Pump
Error Code: E4
Room Temperature is below
Error Code: LO 33 F
Increase the room temperatue
so it is within operating range
(above 33° F). If error still
displays, check sensor.
Room Temperature is above Decrease the room temperatue
105° F so it is within operating range
(below 105° F). If error still
displays, check the sensor
Error Code: HI
Contact Your Installer for
Assistance
ES Error Code Refrigerant Leak
Dehumidifier Storage
If the unit will be stored for an extended period of time, complete the following steps:
1. Turn off the unit and allow it to to dry.
2. Clean out the pump reservoir.
3. Wrap and secure the power cord
4. Cover filter mesh.
5. Store in clean, dry space
—1 0 -
Limited Warranty
All warranty benefits apply to the original owner only. Warranty cannot be transferred or assigned.
1 YEAR (FROM DATE OF PURCHASE): Alorair warrants the dehumidifier will operate free of defects in
workmanship and materials. At it’s discretion, Alorair will repair or replace any malfunctioning components, free of
charge (excluding transportation costs)
3 YEARS (FROM DATE OF PURCHASE): Alorair warrants the refrigeration circuit (compressor, condenser
and evaporator) will operate free of defects in material or workmanship. At it’s discretion, Alorair will replace
defective parts, including factory labor or refrigerant. This does not include transportation.
5 YEARS (FROM DATE OF PURCHASE): Alorair warrants the compressor, condenser, and evaporator will
operate free of any defects in material or workmanship. At it’s discretion, Alorair will repair or replace the defective
parts. This does not include labor, transportation, or refrigerant.
CUSTOMER RESPONSIBILITIES: In order to take advantage of the warranty service, the customer must do the
following:
1. Customer must provide normal care and maintenance (including, but not limited to cleaning filters, coils and
pumps)
2. Removal and re-installation of unit is the sole responsibility of owner.
3. If customer cannot return unit to certified repair center, all costs associated with freight shipment are borne by
the customer. In addition, all duties related to freight shipments, including but not limited to palletizing, wrapping,
labeling, and pickup are associated with customer.
4. If shipped, customer is responsible for all risk of loss or damage.
AlorAir Warranty Steps:
1. Once receive the goods, customers must log in www.alorair.com to fill out the warranty Registration form
and submit to AlorAir company. We will receive your purchasing and installation information and save it.
If no warranty registration is sent to us, warranty period will begin the day the shipment left the warehouse.
Please be sure to record serial # and date of installation. You will need this information to receive the RA
number.
2. If warranty service is necessary, customers must contact Alorair Tech Support by [email protected] or
local technical service phone to receive a Return Authorization (RA number). Once an RA has been issued,
customers should bring the unit to a certified repair center. AlorAir will arrange the shipping to bring the unit
back to the Alorair warehouse (at the expense of the customers) if customers are not available.
3. After the unit has been received by Alorair (whether at a repair center or the warehouse), Alorair will have
an initial inspection. If it is determined to be invalid warranty claim (see exclusions below), customers have
to pay for all associated repair costs and shipping costs for units repair.
4. Customers can pick up the unit after repair at their own expense for shipping. Units will have a
rigorous testing before sending it back to customers
5. If the unit can no longer be fixed , and it is in the warranty period and determined to be valid claim, we will
ship the customer a new unit within the same year warranty from the date of replacement.
6. After parts are repaired or replaced by AlorAir, the original warranty period continues to applies until meet
its deadline. No extensions to the original warranty period.
—1 1-
EXCLUSIONS:
DAMAGE DUE TO THE FOLLOWING IS NOT COVERED UNDER WARRANTY
1. ACTS OF NATURE- INCLUDING BUT NOT LIMITED TO:
. FLOODING
. FIRE
. WATER DAMAGE
. HURRICANE/STORM DAMAGE
2. IMPROPER USAGE- INCLUDING BUT NOT LIMITED TO:
. POOL/SPA/TUB APPLICATIONS
. MISUSE, ABUSE, OR TAMPERING WHETHER INTENTIONAL OR ACCIDENTAL
. IMPROPER INSTALLATION OR DESIGN
. IMPROPER VOLTAGE
. LACK OF NORMAL CARE
. FAILURE TO FOLLOW INSTRUCTIONS
3. CORROSION
4. FREEZING
5. ANY ADDITIONAL COSTS DUE TO CHANGES IN LAWS OR BUILDING CODES
6. FREIGHT CHARGES
7. ANY COSTS DUE TO LOST PROFIT OR DELAY
8. DAMAGE TO PROPERTY
9. CAUSE BEYOND CONTROL
10. CONSUMABLE PARTS, INCLUDING BUT NOT LIMITED TO:
. FILTERS
. BATTERIES
. POWER CORDS
. VALVES
. SWITCHES
. RUBBER PARTS
11. DIRECT, INDIRECT, COLLATERAL OR INCONSEQUENTIAL DAMAGES OF ANY KIND
THE WARRANTIES AND LIABILITIES SET FORTH ARE IN LIEU OF ALL OTHER WARRAN-
TIES EXPRESSED OR IMPLIED, IN LAW OR IN FACT, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. Alorair's total liability, regardless
of nature of claim shall not exceed original purchase price of the product if a product or component 1$
replaced while under warranty,the applicable warranty period shall not be extended beyond the original
warranty time period.
The foregoing shall constitute the total liability of seller in the case of defective performance of all
or any of the equipment or services provided to buyer. buyer agrees to accept and hereby accepts the
foregoing as the sole and exclusive remedy for any breach or alleged breach of warranty by seller.
Any dishonesty or fraud in connection with Alorair warranty thoroughly voids all warranty policies.
Alorair expressly reserves the right to pursue legal action in the event of dishonesty, fraud, or attempted
fraud.
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