Diskeeper 2007 User`s Manual

Diskeeper 2007 User`s Manual
User’s Manual
Diskeeper® Home
for Windows®
Enhancing File System Performance – Automatically.
March 2007
This document describes the installation and operation of Diskeeper Corporation’s Diskeeper Home for
Microsoft® Windows. It is intended primarily for home users.
Revision/Update Information:
This is a revised manual
Software Versions:
Diskeeper 2007 Home
Operating Systems:
Windows Vista™ Home Basic, Home Premium, and Ultimate editions
Windows XP (all editions except for x64 platforms)
Windows 2000 Professional (Service Pack 3 and higher only)
Diskeeper Corporation, Burbank, California, USA
________________________
March 2007
__________
© 2002 – 2007 by Diskeeper Corporation. All Rights Reserved.
The Software described in this document is owned by Diskeeper Corporation and is protected by United States
copyright laws and international treaty provisions. Therefore, you must treat the Software like any other
copyrighted material (e.g. a book or musical recording) except that you may either (a) make one copy of the
Software solely for backup or archival purposes, or (b) transfer the Software to a single hard disk provided you
keep the original solely for backup or archival purposes. You may not copy the user documentation provided
with the Software, except for your own authorized use.
RESTRICTED RIGHTS LEGEND
The software and documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by
the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data
and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial
Computer Software-Restricted Rights at 48 CFR 52.227-19 as applicable. Manufacturer is Diskeeper
Corporation, 7590 North Glenoaks Boulevard, Burbank, California 91504.
Diskeeper, the Diskeeper Corporation logo, I-FAAST, InvisiTasking, “I/O Smart”, and “Set It and Forget It”
are either registered trademarks or trademarks of Diskeeper Corporation in the United States and other
countries.
Microsoft, Windows, Windows NT, Windows Server, and Windows Vista are either registered trademarks or
trademarks owned by Microsoft Corporation in the United States and/or other countries.
All other trademarks are the property of their respective owners.
Contents
iii
CONTENTS
PREFACE
WHAT THIS BOOK IS ABOUT
STRUCTURE OF THIS BOOK
INTRODUCTION
ABOUT FRAGMENTATION
WHAT’S NEW IN DISKEEPER 2007
VII
VII
VII
VII
VIII
VIII
DISKEEPER INSTALLATION
1
BEFORE THE INSTALLATION
WINDOWS VERSIONS AND PLATFORMS SUPPORTED
FILE SYSTEMS SUPPORTED
DISKS SUPPORTED
RESOURCE REQUIREMENTS
ADDITIONAL SOFTWARE REQUIREMENTS
ACTIVATING DISKEEPER
INSTALLATION PROCEDURE—THE SHORT VERSION
INSTALLATION PROCEDURE—THE DETAILS
INSTALLATION OVERVIEW
INSTALLATION PROCEDURE
AFTER THE INSTALLATION
REGISTERING DISKEEPER
DISKEEPER ACTIVATION
CHECK FOR PRODUCT UPDATE
ABOUT THE DISKEEPER SERVICE
THE WINDOWS APPLICATION EVENT LOG
A NOTE ABOUT FIREWALLS
REPAIRING WINDOWS SYSTEMS
UNINSTALLING DISKEEPER
1
1
1
1
1
2
2
2
2
2
3
4
4
4
4
4
5
5
5
5
GETTING STARTED
7
INTRODUCTION
THE DISKEEPER CONSOLE
LET’S LOOK AT YOUR HARD DRIVE
AUTOMATIC DEFRAGMENTATION
FOLLOWING UP
MAKING DISKEEPER OPERATION TRANSPARENT
SUMMARY
7
7
8
10
10
11
11
OVERVIEW OF DISKEEPER
13
DISKEEPER FEATURES
OTHER THINGS TO KNOW
13
13
iv
Contents
EXCLUSION LIST
EVENT LOGGING
GETTING THE MOST FROM DISKEEPER
14
14
14
DISKEEPER OPERATION
15
THE DISKEEPER INTERFACE
TOOLBAR BUTTONS
QUICK LAUNCH PANE
COMPUTER PANE
VOLUME PANE
DASHBOARD TAB
LOG TAB
HISTORY TAB
SAVING AND PRINTING VOLUME PANE INFORMATION
15
16
17
17
18
18
19
19
19
VOLUME PROPERTIES
20
AUTOMATIC DEFRAGMENTATION OVERVIEW
AUTOMATIC DEFRAGMENTATION TIMELINE
BOOT-TIME DEFRAGMENTATION OVERVIEW
BOOT-TIME DEFRAGMENTATION PROPERTIES
20
20
21
22
MANUAL DEFRAGMENTATION MODE
24
MANUAL JOB REPORT
VOLUME MAP TAB
WHAT THE COLORS MEAN
JOB REPORT TAB
FINDINGS AND RECOMMENDATIONS SECTION
HEALTH SECTION
ACCESS TIME SECTION
STATISTICS SECTION
MANUAL DEFRAGMENTATION JOB PROPERTIES
SETTING DISK PRIORITY
DISKEEPER CONFIGURATION PROPERTIES
UPDATES AND UPGRADES
FILE EXCLUSIONS
DISKEEPER INTERNAL EXCLUSION LIST
EVENT LOGGING
POWER MANAGEMENT
DATA COLLECTION
PROXY SETTINGS
NEW VOLUME DETECTION
25
25
25
26
26
26
27
27
30
30
31
31
32
33
34
35
35
36
36
THEORY OF OPERATION
37
INTRODUCTION
37
Contents
v
DESIGN GOALS
37
TABLE OF DISKEEPER EDITIONS
39
ANSWERS TO FREQUENTLY ASKED QUESTIONS
41
SUPPORT SERVICES
47
GLOSSARY
49
INDEX
57
Preface
vii
Preface
What This Book is About
Welcome to the Diskeeper User’s Manual. We realize software manuals tend to be one of the least-favorite
pieces of reading material around, so we intend to make this one as painless as possible. This book will first
help you get Diskeeper quickly installed and running. Next, it describes the various Diskeeper features and how
to use them. Finally, it defines disk fragmentation and how it affects your Windows systems.
Structure of This Book
ƒ
Chapter 1 describes how to install Diskeeper.
ƒ
Chapter 2 explains how to start using Diskeeper and how Diskeeper is improving your system
performance.
ƒ
Chapter 3 gives a brief overview of Diskeeper.
ƒ
Chapter 4 explains the various features of Diskeeper in detail.
ƒ
Chapter 5 presents the theory of Diskeeper operation.
ƒ
Appendix A has tables showing the different Diskeeper editions, and the operating systems, features and
capacities they support.
ƒ
Appendix B provides answers to frequently asked questions.
ƒ
Appendix C explains how to contact your Diskeeper Corporation Customer Service Representative for
Support Services.
ƒ
The Glossary provides definitions of technical terms used in this manual.
Introduction
As in earlier versions, Diskeeper 2007 is designed to solve fragmentation problems for everyone, from home
users to the world’s largest IT departments.
This User’s Manual describes the operation of Diskeeper Home edition. The Diskeeper family of products also
includes:
ƒ
Diskeeper Professional
ƒ
Diskeeper Pro Premier
ƒ
Diskeeper Server
ƒ
Diskeeper EnterpriseServer
ƒ
Diskeeper Administrator
Diskeeper Home edition incorporates simplified controls, and does not support the network defragmentation
capabilities available in the other Diskeeper editions.
See Appendix A for tables showing all the Diskeeper editions with the features and operating system versions
they support.
viii
Preface
About Fragmentation
As used in this manual, the term disk fragmentation means two things:
ƒ
ƒ
a condition in which pieces of individual files on a disk volume are not contiguous, but rather are broken
up and scattered around the disk; and
a condition in which the free space on a disk volume consists of little pieces of space here and there rather
than a few large free spaces.
The effects of excessive fragmentation are twofold as well:
ƒ
ƒ
file access takes longer because a file must be collected in pieces here and there, requiring several disk
accesses instead of just one; and
file creations take longer because space for the file must be allocated in little pieces here and there instead
of just one contiguous allocation.
The bottom line⎯fragmentation slows Windows system performance. The longer you wait to defragment your
disk volumes, the slower your computer runs.
With Diskeeper, all the volumes in a Windows operating system can be kept defragmented indefinitely.
Diskeeper cleans them up and keeps them that way. This includes volumes with compressed, encrypted and
sparse files on NTFS volumes.
Running either invisibly as a background process or as a manual defragmenter, Diskeeper carefully rearranges
files and free space on a disk volume so they consist of as few pieces as possible. Diskeeper runs when other
processes are active on the computer, so there is no need to lock users off a disk while it is being defragmented.
The end result: Your computer will run faster when Diskeeper is enabled.
What’s New in Diskeeper 2007
The term Paradigm Shift is somewhat overused when describing technical breakthroughs, but Diskeeper 2007
does indeed represent a major shift in the way you will improve the performance and reliability of your
computers. For over a decade, Diskeeper has led the way in Windows system defragmentation technology, but
Diskeeper 2007 takes such a significant step forward that paradigm shift is truly the most appropriate term to
describe it.
Whether you’ve used Diskeeper before or not, you may already be familiar with some of its features, but
Diskeeper 2007 represents a major milestone in the progression of Diskeeper development. New users will find
Diskeeper to be easy to use, yet comprehensive in its capabilities. Experienced Diskeeper users will see major
changes, yet still recognize familiar features, presented in a new, more streamlined way. This list gives a
summary of what’s new in this version.
ƒ
Automatic Defragmentation
Diskeeper has made its reputation with the trademarked phrase “Set It and Forget It®,” meaning that once
Diskeeper is installed, you can simply forget about it. Defragmentation was taken care of automatically and
your computer was kept at peak performance all the time.
However, times have changed. Disk drives have grown huge. And, with the growth of disk drives has
come an explosion in the size and number of files stored on disk drives. With terabyte drives (a trillion
bytes) now easily available and smaller drives selling for very little money, you can store a LOT of stuff—
practically everything. And file sizes are continuing to increase as well. Documents with embedded
graphics, large presentations, scanned images, digital photos, MP3 music files and even whole TV shows
and movies are now residing on hard drives. The vast quantities of these and their inordinate size present
new challenges for computer performance and make defragmentation more critical than ever.
As disks have grown bigger and files have grown larger and more numerous, defragmentation is required
more and more often to maintain a computer’s performance. While it used to be sufficient to defragment
Preface
ix
once a week, it eventually became necessary to defragment daily. Today, even daily defragmentation is not
enough. An hour’s production activity can seriously degrade performance.
But scheduling a defragmenter to run every hour is scary to performance-conscious System Administrators
and computer users. Even with features like I/O Smart™ and selectable run priorities, they are reluctant to
run a defragmenter in the middle of the workday.
The answer is our new InvisiTasking™ technology. InvisiTasking uses a proprietary technique developed
in our research lab to carefully monitor resource consumption on a Windows computer system and inject
Diskeeper processing into the unused portions—and only into the unused portions. InvisiTasking is so
good that it is all but impossible to even detect whether Diskeeper is running. That means Diskeeper can
run all the time. It never needs to back off or shut down to reduce overhead, since overhead is already
virtually non-existent! This means no more need for scheduling defragmentation. In fact, scheduling
defragmentation worsens performance by delaying the improvement that defragmentation brings.
Diskeeper with InvisiTasking means a computer performs at peak all the time, around the clock, not just
for a few minutes after each scheduled defragmentation run.
The Dashboard tab in the Diskeeper display includes a real-time graph showing the idle resources on your
computer, and the small portion of those unused idle resources used by Diskeeper with InvisiTasking.
(Note that the graph also shows resources used when Diskeeper is run manually.) Now, you may be
skeptical at first and find it hard to believe InvisiTasking has virtually no impact on system overhead. For
this reason, you can specify times when Diskeeper is prevented from running at all. Eventually, we are sure
you’ll be convinced, and lock-out scheduling will be forgotten. The scheduling era is over, and the era of
truly automatic defragmentation has begun.
ƒ
Improved User Interface
The Diskeeper console has been enhanced to reduce the number of steps necessary to perform typical
tasks, and to improve the overall user experience. This includes a new, easy-to-use “timeline” control for
specifying the times when Automatic Defragmentation is turned on and off.
Installation
1
Chapter 1
Diskeeper Installation
This chapter provides information you need before, during, and after installing Diskeeper.
Before the Installation
Windows Versions and Platforms Supported
Diskeeper Home runs on the Intel® x86 platform (including Pentium™ and compatible CPUs from other
manufacturers) running these operating systems:
ƒ
Windows Vista (Home Basic, Home Premium, and Ultimate editions)
ƒ
Windows XP (all editions except for x64 platforms)
ƒ
Windows 2000 Professional (Service Pack 3 and higher only)
The Windows versions supported varies by Diskeeper edition. See Appendix A for a table showing the different
Diskeeper editions and the Windows versions they support.
File Systems Supported
Diskeeper supports the NTFS, FAT16 and FAT32 file systems.
Note that the 12-bit FAT file system is not supported. (The 12-bit FAT file system is used on FAT volumes
smaller than 16 megabytes in size, such as floppy disks).
Disks Supported
Diskeeper supports a wide range of SCSI, IDE, PATA and SATA disks, including:
ƒ
Primary Partitions
ƒ
Extended Partitions
ƒ
Logical Drives
ƒ
Volume Sets
ƒ
RAID Arrays
ƒ
Mirrored Disks
ƒ
Mounted Volumes (letterless drives)
Resource Requirements
The disk space requirements for Diskeeper depend on several factors. On most systems, Diskeeper will need
about 11 MB. Allow about 10 MB of extra free space for temporary files during the installation. If Internet
2
Installation
Explorer is not present on your computer, some other needed files (hhupd.exe, 50comupd.exe, and
wintdist.exe) may be added. Further, your system may require a new or updated version of the Microsoft
Management Console (MMC), which is less than 6 MB.
Additional Software Requirements
Diskeeper relies on the Microsoft Management Console (MMC). Built into Windows 2000 and later operating
systems, the MMC provides a single point of control for system utilities such as Diskeeper. The MMC is used
as a central location for a variety of Microsoft and third party administrative tools.
Activating Diskeeper
In some cases, you may be prompted to enter a product key in order to activate your Diskeeper purchase.
Simply follow the prompts displayed to activate Diskeeper. Note that in these cases, a working Internet
connection is necessary to fully activate Diskeeper.
Installation Procedure—The Short Version
The Diskeeper installation is typically fast and simple. Here are the basic steps:
Note: Make sure you are logged onto an account that is a member of the Administrators group before installing
Diskeeper.
1.
Insert the Diskeeper CD-ROM into the appropriate drive on your computer. (If you are installing from a
downloaded file, double-click the file you downloaded.)
2.
Follow the screens displayed, answering the questions asked as prompted.
That’s it! It would still be a good idea to read After the Installation on page 4, but you’re done with the
installation.
Installation Procedure—The Details
Installation Overview
Diskeeper can be installed from a CD-ROM, or it may be downloaded from the Web. This procedure applies to
both methods. Before you start the installation, please note the following:
ƒ
Installing Diskeeper will not remove the built-in defragmenter, but Diskeeper will automatically become
the default defragmenter. (The built-in defragmenter will be restored if you uninstall Diskeeper.)
ƒ
You must be logged into an account that is a member of the Administrators group to install Diskeeper.
ƒ
Diskeeper is installed by the SETUP.EXE program supplied on the Diskeeper CD-ROM. The SETUP.EXE
program:
a.
Confirms that you have Administrator privileges.
b.
Determines which Windows version you are running.
c.
Checks for sufficient space on the disk for the installation.
d.
Detects and removes any previously installed Diskeeper software.
e.
Copies the Diskeeper files to the destination directories, updates the Windows registry, starts the
Diskeeper service, creates a link in the Windows Start menu for Diskeeper, and creates a desktop
shortcut (if you choose the option to do so).
Installation
3
Installation Procedure
This installation procedure assumes you are installing from CD-ROM. If the Diskeeper software was
downloaded from the Web, double-click the executable file in the directory into which it was downloaded and
go directly to step 3.
1.
Insert the Diskeeper CD-ROM into the appropriate drive on your computer.
2.
The Windows AutoPlay feature automatically displays a screen that allows you to install Diskeeper or
choose from an assortment of trialware versions of Diskeeper Corporation products.
If you have disabled the AutoPlay feature, simply double-click the Setup.exe file in the root-level folder on
the CD-ROM and follow the instructions displayed.
3.
Click Next when the welcome message appears.
4.
After you have read and accepted the license agreement, click Next to continue.
5.
As an option, you can change the destination location for the Diskeeper files. By default, Diskeeper is
installed here:
\Program Files\Diskeeper Corporation\Diskeeper
You can choose a different disk volume or directory for the installation as follows:
a) Click Change.
b) Make the desired changes to the destination and click OK to accept the new destination. If the
directory you specify does not exist, a new directory will be created.
c) Click Next.
6.
If Internet Explorer 4.01 or higher is not installed on your computer, another installation program is started
and a package of necessary components is installed on your computer. Microsoft Management Console
(MMC), which is the interface for Diskeeper, requires these components. These components are a small
subset of Internet Explorer⎯not the complete Internet Explorer product. Installing these components
(hhupd.exe, 50comupd.exe, and wintdist.exe) will not affect your current web browser. Note that you must
restart your computer after installing Diskeeper if these components are installed.
7.
If the MMC is not installed on your computer, the MMC Setup program is started automatically. After the
MMC files are installed, the Diskeeper Setup program resumes.
8.
Setup detects and removes any previously installed Diskeeper software. (Any previous Diskeeper settings
are not saved.)
9.
After Setup is complete, you can immediately start Diskeeper after clicking Finish.
10. To run Diskeeper, click the Windows Start button, select Programs, and then Diskeeper Corporation
Diskeeper.
4
Installation
After the Installation
Registering Diskeeper
After the Diskeeper installation is complete, you may be given the option to register your Diskeeper purchase
online. Be sure to register your Diskeeper purchase to receive the free 90 days of technical support included
with Diskeeper.
Diskeeper Activation
In some cases, you may be prompted to activate Diskeeper after the installation. This process is simple and fast,
and it helps ensure you are running a legitimate copy of Diskeeper. Diskeeper activation requires an active
Internet connection, but the activation process is quick and easy to complete.
Note: If the computer on which you are installing Diskeeper does not have an active internet connection, then
you will be prompted to activate the product manually. Manual activation can be done from another computer,
but it must be connected to the Internet.
What is product activation?
Diskeeper product activation is an anti-piracy solution which verifies your copy of Diskeeper has been properly
licensed.
How does product activation work?
Product activation works by checking that the product license is not being used on more systems than allowed
in the end user license agreement (EULA). Activation is completed via the Internet, and takes only 20 seconds
or less.
What information is sent to Diskeeper Corporation?
No personal information is collected, transmitted or used during activation. Only hardware identifiers and the
license information are sent to Diskeeper Corporation’s product activation system.
Questions?
If you have any additional questions about Diskeeper activation, contact Diskeeper Corporation as described on
page 47 for more information.
Check for Product Update
The first time you run Diskeeper, it automatically checks to see if a more recent version of Diskeeper is
available. If so, you are given the option to download and install the newer version. When the download screen
is displayed, click Run this program from its current location to begin installing the update. Or, click Save
this program to disk to save the Diskeeper update installation package on your computer for later installation.
(To install an update stored on your computer in this manner, simply double-click the file you download and
follow the instructions displayed.)
You can check for Diskeeper updates any time you want. Use the Updates and Upgrades option in the
Diskeeper Configuration Properties to see if a newer version of Diskeeper is available.
About the Diskeeper Service
Diskeeper is primarily designed as a “Set It and Forget It” disk defragmenter. In order to accomplish this goal,
it creates a Windows service, which facilitates communication between the operating system and the individual
components that make up Diskeeper. The service allows Diskeeper to run in the background while other
Installation
5
applications are running. As long as your operating system is up and running, Diskeeper can defragment your
disks, whether you are logged on or not.
After installation, the Diskeeper service starts automatically each time your computer is restarted. The
Diskeeper service runs all the time, whether or not defragmentation is occurring. This service consumes
negligible system resources, and in most cases will never need to be disabled.
The Windows Application Event Log
When running, Diskeeper places messages in the Windows Application Event Log. By default, this log is 512
kilobytes in size, and is set to overwrite events older than 7 days old. Diskeeper can potentially fill the log file if
these default settings are used, particularly if you choose to log each file movement. To prevent this, perform
these steps to change the size and overwriting characteristics of the Application Event Log:
1.
Right-click the My Computer icon on your desktop and select Manage.
2.
When the Computer Management Console is displayed, select System Tools, and then Event Viewer.
3.
Expand the Event Viewer (by double-clicking it) and select Application.
4.
Next, click the Action menu and select Properties.
a) Set the Maximum log size to 2048 KB.
b) Enable the Overwrite events as needed option.
c) Click OK.
Diskeeper allows you to specify what information is written to the Application Event Log. For more
information, see page 34.
A Note about Firewalls
As a normal part of its operation, the Diskeeper Service (DkService.exe) acts as a server on your system. If you
are running a hardware or software firewall, you may see messages indicating Diskeeper Service is trying to act
as a server. These messages are expected; you can safely allow these events. This functionality is designed to
allow for support for network operations (e.g. Remote Control) via Diskeeper Administrator. You may also be
notified that Diskeeper is trying to access the Internet. It is important to note that Diskeeper does not access the
Internet (except when you specifically use the Check for Updates feature), but it does use Windows
mechanisms that may trigger these alerts from your firewall. Again, these messages are expected and you can
safely allow the events. If networkability or automatic update checking is not required, you can safely disable
this.
Repairing Windows Systems
Performing an emergency repair, upgrade or reinstallation of a Windows system can possibly change or disable
certain system information or services, which may make it necessary to reinstall Diskeeper after repairing your
Windows system.
Uninstalling Diskeeper
To uninstall Diskeeper, you must be logged into an account that is a member of the Administrators group.
Note that the controls may have slightly different names, depending on your version of Windows.
Follow these steps to completely remove and uninstall Diskeeper from your computer:
1.
From the Control Panel, double-click Add/Remove Programs.
2.
Highlight the Diskeeper entry.
6
Installation
3.
Click Remove. This removes the Diskeeper program files from your computer. In most cases, the
Diskeeper installation directory will not be removed.
4.
Manually delete the Diskeeper installation directory if it exists.
When Diskeeper is uninstalled, the Windows Disk Defragmenter is restored to the state it was in before
Diskeeper was installed.
Note: If the Microsoft Management Console (MMC) has been installed on your computer, it will not be
removed when Diskeeper is uninstalled.
Getting Started
7
Chapter 2
Getting Started
This chapter explains how to analyze the fragmentation on a disk volume, save the results, defragment the
volume, and do a “before and after” comparison.
Introduction
If you are new to Diskeeper, here are some helpful tips for getting the best results.
Diskeeper has an entirely new approach to defragmenting when compared to what you may be accustomed to.
Diskeeper was designed to allow you to automate background defragmentation without impacting the use of
other programs. This procedure will demonstrate how to set up and use Diskeeper as it is intended to be used—
for automatic system maintenance.
The Diskeeper Console
Before we go too far, here’s a look at the Diskeeper console. The following examples shows the Diskeeper
EnterpriseServer console – the Diskeeper Home console will differ slightly:
Menu Bar
Toolbar
Quick
Launch Pane
Computer
Pane
Volume Pane
8
Getting Started
Menu Bar ⎯ The Diskeeper menus provide an alternative way to access the features available from the toolbar
and Quick Launch pane.
Toolbar ⎯ The Diskeeper toolbar gives quick access to commonly-used controls. Note that all the functions on
the toolbar are available from the Diskeeper menus, and many can also be activated from the menu displayed
when you right-click on a selected volume in the volume area. See page 16 for more information.
Quick Launch Pane ⎯ The Quick Launch pane is where you’ll find easy access to the commonly-used
Diskeeper features, as well as several shortcuts for performing common tasks. See page 17 for more
information.
Computer Pane ⎯ The Computer pane shows all the supported disk volumes detected on your computer, and
defragmentation status and general information about each volume. See page 17 for more information.
Volume Pane ⎯ The tabs in the Volume pane area allow you to easily change between the Dashboard tab, the
Log tab, and the History tab. See page 18 for more information.
Let’s Look At Your Hard Drive
The following brief steps will give you a quick and easy demonstration of Diskeeper on your own workstation
or server, and show you the recommended settings.
1.
In the Computer pane, locate and select one of the volumes on your computer.
2.
In the Quick Launch pane, expand the Analyze and Defragment Now task. Next, click Analyze to start
the analysis. Keep in mind the analysis may take a few seconds⎯the larger your volume, the longer this
will take.
3.
The Volume Map tab gives you an at-a-glance view of the condition of your volume. As the legend at the
bottom of the screen explains, the red areas show the extent of fragmentation on the volume. You can click
Save at the bottom of the screen to save a bitmap file of the Volume Map.
Getting Started
9
4.
After the analysis finishes, click the Job Report tab. The Job Report tab provides fragmentation statistics,
volume health information, file access times, lists of the most fragmented files on the volume, and
recommendations for achieving and maintaining optimal performance. Save this particular analysis by
clicking Save at the bottom of the Job Report.
5.
Repeat steps 1 through 4 above for each volume on your system.
10
Getting Started
Automatic Defragmentation
During installation you were given the option to enable Automatic Defragmentation. By default it is enabled on
all your volumes, and we recommend keeping it turned on. Automatic Defragmentation defragments files and
free space on the fly. As fragmentation occurs, Diskeeper will handle it, in real-time!
If you did not enable Automatic Defragmentation during the installation, we recommend you follow the steps
below to Set It and Forget It®.
Expand the Volume Properties task group in the Quick Launch pane, and select the Automatic
Defragmentation option. Highlight all the drives on your system (you can hold down the <Ctrl> key and select
more than one volume), select Enable Automatic Defragmentation on the selected volumes, then click OK.
Congratulations, you’re done!
From this point on, Diskeeper will automatically maintain your volumes, working in the background with no
further intervention from you.
Following Up
To check on Diskeeper progress, open Diskeeper the next day and re-run the analysis on each of your volumes.
Repeat steps 1 through 5 above to record analysis data (remember to save the results to a different file name
than the “before” analysis results). By comparing the “before” and “after” reports, you can see the benefit
Diskeeper provides to your system’s performance and reliability.
The Historical Report tab is another great way to see the benefits of automatic defragmentation. The Historical
Report shows graphs indicating the total number of fragments eliminated, the overall fragmentation level, and
the file performance improvement gained by using Diskeeper. This information is shown for your computer
overall, as well as on a per-volume basis. As you highlight each volume in the Computer pane, the information
displayed in the Historical Report changes to reflect the selected volume.
Each graph in the Historical Report shows “before and after” results. Over time, the Historical Report tab will
give you a good measure of the benefit Diskeeper provides.
Getting Started
11
Making Diskeeper Operation Transparent
Diskeeper’s revolutionary new InvisiTasking technology guarantees that Diskeeper will use only system
resources that would be otherwise be wasted (idle time).
This technology allows Diskeeper’s real-time defragmentation to continually keep your disk volumes in top
shape, and ensures your computer's performance is never slowed down by the defragmentation process itself.
Diskeeper is designed to be run automatically in the background, so if you run Diskeeper manually, note that
additional resources are required to continually refresh the user interface.
Also note that Manual Defragmentation jobs do not use InvisiTasking and will have a noticeable impact on
your system when the job is running. Of course, with Diskeeper’s automatic technologies, manual
defragmentation is not necessary.
Summary
Remember that Diskeeper will defragment files and free space fragmentation on the fly. You never need to
schedule or manually run defragmentation ever again. And with InvisiTasking, all you’ll notice is that your
system stays at top speed all the time!
Overview of Diskeeper
13
Chapter 3
Overview of Diskeeper
This chapter provides important general information about Diskeeper.
Diskeeper Features
The following list summarizes the most important Diskeeper features:
Automatic Operation — Diskeeper is designed to operate without your intervention. Simply install Diskeeper,
then sit back and let it take care of the details. Of course, you can also run Diskeeper manually. (But you
probably have better things to do with your time. That’s what Automatic Defragmentation with InvisiTasking is
for!) See page 20 for more information about Automatic Defragmentation.
Diskeeper Family of Products — The Diskeeper family of products offers specialized automatic
defragmentation of Windows operating systems ranging from Windows 2000 through Windows XP and
Windows Server 2003 Datacenter. See the tables in Appendix A for the complete Diskeeper lineup.
Descriptive Console Interface — The Diskeeper console provides an intuitive and informative
defragmentation experience. Common commands are grouped together in the Quick Launch pane, and a group
of tabbed panes show you a wide variety of information. Diskeeper shows you the condition of your disks, and
provides suggestions for improving or maintaining your disks. See page 18 for more information.
Performance and Volume Health Analysis — Diskeeper collects and displays data regarding the performance
and overall health of your volumes in the Dashboard tab. This information allows you to be more proactive in
the management and maintenance of your computers. See page 18 for more information.
Boot-Time Defragmentation — Defragment files at boot-time that cannot be moved safely when Windows is
running. See page 21 for more information.
Exclusion Lists — Diskeeper exclusion lists allow you to specify files and directories that will not be allowed
to be processed by Diskeeper. See page 32 for more information.
Event Logging — Diskeeper records information about its activity in two ways. First, general information
about previously-run defragmentation job is shown in the Log tab within the Diskeeper console. Additional
information can also be stored in a log file. A wide variety of information can be saved for future reference. See
page 34 for more information.
Other Things to Know
ƒ
When running Diskeeper in Automatic mode, you can run other tasks while defragmentation is occurring.
ƒ
With the exception of boot-time operations, Diskeeper runs as a Windows Service and it optionally logs
useful defragmentation information into the Windows Application Event Log.
ƒ
Diskeeper can be uninstalled in the standard manner using the Add/Remove Programs applet in the
Windows Control Panel.
ƒ
You must be logged into an account that is a member of the Administrators group to run Diskeeper.
14
Overview of Diskeeper
Exclusion List
In some cases, you may have files or directory folders you do not want to defragment. For example, you may
not want to defragment temporary files that will soon be deleted. Any files or directories can be excluded from
Diskeeper processing by adding them to the exclusion list.
For more information, see page 24.
Event Logging
Diskeeper allows you to record information about its activity in a log file. You can alternately enable or disable
the logging of various events to the Diskeeper Event Log. The logging method varies, depending on the version
of Windows you are using.
For more information, see page 34.
Getting the Most from Diskeeper
Diskeeper provides a variety of features, all of which are designed to help you get the best performance from
your computer. While there are no “hard and fast” rules governing the use of Diskeeper, here are some general
guidelines that will help you get the most from Diskeeper.
ƒ
When you first install Diskeeper, analyze all the disk volumes on your computer. This gives you good
information about the extent of fragmentation on your computer.
ƒ
After you have analyzed your volumes, enable Automatic defragmentation on each of your volumes. The
Diskeeper InvisiTasking technology ensures that Diskeeper uses only otherwise unused computer
resources to keep your volumes defragmented. For more information on Automatic defragmentation, see
page 20.
ƒ
If the analysis shows fragmentation of the Master File Tables (MFTs) or paging files of your volumes, you
should next prepare for Boot-Time defragmentation to defragment MFTs and paging files. Since these
critical system files cannot be moved while your operating system is up and running, the Boot-Time
defragmentation operation defragments the paging file and/or MFT on your volumes while your computer
is booting. After running the Boot-Time operation once, regular online defragmentation by Diskeeper can
help prevent the MFT and paging file from becoming fragmented again.
It is recommended you run the Boot-Time defragmentation operation on one disk volume at a time,
because it can be time consuming and the computer cannot be used for any other purpose while the boottime program is running.
Also, it is important to defragment your volumes before running the Boot-Time defragmentation in order to
create a contiguous free space for your directories and/or paging files to be moved into. For more
information about Boot-Time defragmentation, see page 21.
Diskeeper Operation
15
Chapter 4
Diskeeper Operation
This chapter describes how to operate Diskeeper.
The Diskeeper Interface
As briefly explained in Chapter 2, the Diskeeper user interface (or console) is made up of several distinct
components. Of particular note:
Toolbar
Quick
Launch Pane
Computer
Pane
Volume Pane
Toolbar ⎯ The Diskeeper toolbar gives quick access to commonly-used controls. Note that the functions on
the toolbar are also available from the Diskeeper menus, and many can also be activated from the menu
displayed when you right-click on a selected volume in the volume area. See page 16.
Quick Launch Pane ⎯ The Quick Launch pane is where you’ll find easy access to the commonly-used
Diskeeper features, as well as several shortcuts for performing common tasks. See page 17.
Computer Pane ⎯ The Computer pane shows all the supported disk volumes detected on your computer, and
general information about each volume. See page17.
Volume Pane ⎯ The tabs in the Volume pane allow you to easily change between the Dashboard, the Log, and
the History views. See page 18.
16
Diskeeper Operation
Toolbar Buttons
Diskeeper displays a toolbar of commonly-used controls near the top of the console.
Note that many of the functions on the toolbar are available from the Action menu, and are also shown as
options when you right-click on a volume in the Computer pane.
Automatic Defragmentation Properties Button ⎯ Click this button in the Diskeeper toolbar or within
the Volume Properties task in the Quick Launch pane to enable Automatic Defragmentation on the selected
volumes and to view and edit the properties applied to that job.
Boot-Time Defragmentation Job Properties Button ⎯ Click this button in the Diskeeper toolbar or
within the Volume Properties task in the Quick Launch pane to enable a Boot-Time Defragmentation job on
the selected volumes and to view and edit the schedule and other properties applied to that job.
Manual Defragmentation Properties Button ⎯ Click this button in the Diskeeper toolbar or within the
Analyze and Defragment Now task in the Quick Launch pane to view and edit the properties applied to all
Manual Defragmentation jobs.
Analyze Button ⎯ Click this button in the Diskeeper toolbar, the Analyze option in the Quick Launch
pane, or the Analyze option on the Action menu to begin the analysis of the selected volume.
Defragment Button ⎯ Click this button in the Diskeeper toolbar, the Manually Defragment option in
the Quick Launch pane, or the Defragment option on the Action menu to start Manual Defragmentation of the
selected volume.
Pause Button ⎯ Click this button in the Diskeeper toolbar or the Pause option in the Action menu to
temporarily pause the analysis or defragmentation of the selected volume. Note that the Pause button changes to
the Resume button shown below when analysis or defragmentation is paused.
Resume Button ⎯ Click this button in the Diskeeper toolbar or the Resume option in the Action menu
to continue a paused Diskeeper analysis or defragmentation.
Stop Button ⎯ Click this button in the Diskeeper toolbar or the Stop option in the Action menu to stop
analysis or defragmentation of the selected volume. Any file movement in progress will be safely ended as
Diskeeper stops.
Diskeeper Configuration Properties Button ⎯ Click this button in the Diskeeper toolbar or within the
Configure Diskeeper task in the Quick Launch pane to view and edit properties that determine how Diskeeper
looks and behaves
Help Button ⎯ Click this button in the Diskeeper toolbar or within the Getting Started task in the
Quick Launch pane to access the Diskeeper help.
Diskeeper Operation
17
Quick Launch Pane
The Quick Launch pane offers these separate task groups:
Getting Started ⎯ Use this task group to view Help topics intended to help you begin using Diskeeper. These
options are available:
ƒ
Quick Start Guide
ƒ
Diskeeper Overview
ƒ
Frequently Asked Questions
ƒ
Help
Volume Properties ⎯ Use this task group to set up defragmentation properties and enable defragmentation of
your volumes, and to review or change the properties for the respective volumes. These options are available:
ƒ
Automatic Defragmentation Properties
ƒ
Boot-Time Defragmentation Properties
Analyze and Defragment Now ⎯ Use this task group to start the manual analysis or defragmentation of a
volume, and to review or change the properties for all Manual Defragmentation operations. These options are
available:
ƒ
Manual Defragmentation Properties
ƒ
Analyze
ƒ
Manually Defragment
Configure Diskeeper ⎯ Use this task group to change Diskeeper behaviors, check for more recent versions of
Diskeeper, or see information about the Diskeeper version installed on your computer. These options are
available:
ƒ
Diskeeper Configuration Properties
ƒ
Updates and Upgrades
ƒ
About Diskeeper
Computer Pane
The Computer pane section of the Diskeeper console shows all the supported disks detected on your computer.
Be aware that this example shows the Diskeeper EnterpriseServer console – the Diskeeper Home console will
differ slightly:
The Computer pane is a quick way to see:
•
Volume letter and name
•
Status (shows what Diskeeper is doing or has done on the volume)
18
Diskeeper Operation
•
File system on the volume
•
Capacity of the volume
•
Percentage of volume size that is free space
•
Information showing whether Automatic Defragmentation or Boot-Time Defragmentation are enabled on
the volume.
The Computer Pane also includes buttons for starting, pausing and stopping manual analysis and
defragmentation jobs.
Volume Pane
The tabbed “pages” in the Volume pane allow you to easily change between the Dashboard, Log, and History
views.
Dashboard Tab
The Dashboard tab displays real-time details about Automatic Defragmentation, the health of your volumes, the
idle resources that Diskeeper uses to accelerate volume performance, and other useful defragmentation
information. The Dashboard tab includes these sections:
Automatic Defragmentation Timeline
This section of the Dashboard tab shows the time periods when Automatic Defragmentation is turned on.
Automatic defragmentation with InvisiTasking uses only otherwise unused system resources, so it will not
negatively impact the performance of other applications on the system at any time. For this reason, it is
recommended that you keep Automatic Defragmentation turned on all the time.
Most Recently Defragmented Files
This section of the Dashboard tab shows a list of the most recently defragmented files on the selected volume.
Volume Health and Recommendations
This section of the Dashboard tab includes an evaluation of the overall health of the volume, the reasons for
that rating, and recommendations for improving or maintaining the reliability of the volume.
Diskeeper Corporation has done extensive research into the causes of disk performance and reliability
problems. This research has shown these factors play a significant role in regards to disk performance and
reliability⎯the overall health of a disk volume:
ƒ
Overall fragmentation
ƒ
MFT fragmentation
ƒ
Paging file fragmentation
ƒ
Available free space
Diskeeper uses these factors to determine a volume health index each time it analyzes or defragments a volume.
Volume health is rated into three categories—Healthy, Warning and Critical.
This table shows the Warning and Critical levels used in determining the reliability index.
Reliability Factor
Warning Level
Critical Level
Overall Fragmentation
> 10% fragmentation
> 50% fragmentation
MFT Fragmentation
> 250 fragments
>2000 fragments
Paging File Fragmentation
> 250 fragments
>1500 fragments
Diskeeper Operation
Free Space
< 15% free space
19
< 5% free space
Log Tab
The Log tab shows information about all the defragmentation operations you have run on each volume. As you
highlight each volume in the Computer pane, the information displayed in the Log tab changes to reflect the
selected volume. The Log tab information includes:
ƒ
Job Type⎯This column shows the type of defragmentation run (Automatic or Manual defragmentation)
ƒ
Date⎯This column shows the date each defragmentation operation was performed.
ƒ
Volume⎯This column shows volume label for the selected volume.
ƒ
Times Run⎯This column shows the number of times each particular defragmentation type has been run
on the selected volume.
ƒ
Fragments Eliminated⎯This column shows a cumulative total of the number of fragments eliminated for
each defragmentation type.
The Log saves up to six months worth of data. New data afterwards will overwrite the oldest data in the Job.
You can also save the Log (as an HTML file) or print it by using the respective buttons on the Job tab.
History Tab
The History tab shows graphs indicating the total number of fragments eliminated, the overall fragmentation
level, and the file performance improvement gained by using Diskeeper. This information is shown for your
computer overall, as well as on a per-volume basis. As you highlight each volume in the Computer pane, the
information displayed in the History tab changes to reflect the selected volume.
Each graph in the History tab shows “before and after” results. Over time, the History tab will give you a good
measure of the benefit Diskeeper provides. Hover your pointer over each point of the graph to see more
detailed information about that point
Use the controls at the bottom of the display to customize the scale and range of the graphs. You can also save
the report (as a bitmap file) or print it by using the respective buttons on the History tab.
Saving and Printing Volume Pane Information
Click the Save or Print buttons at the bottom of the Log tab or History tab pages in the Volume pane to save or
print the information shown on that tab. When you save dashboard information, the file format varies
depending on the tab:
Log Tab — saves as an HTML (.htm) file
History Tab — saves as a bitmap (.bmp) file
When you click Save, a dialog box is displayed allowing you to specify the name of the file and the location
where you want to store it.
Similarly, when you click Print, a dialog box is displayed allowing you to specify the printer and any print
properties available.
20
Diskeeper Operation
Volume Properties
Automatic Defragmentation and Boot-Time Defragmentation are applied on a per-volume basis. Because of
this, changes to the behavior of these core Diskeeper features can be seen as “properties” that apply to each
volume. Control of these properties is done through the Volume Properties console, which is displayed in a
window separate from the main Diskeeper console.
Click Volume Properties in the Quick Launch pane and select any of the option shown to launch the Volume
Properties console and modify the Automatic Defragmentation or Boot-Time Defragmentation properties on
one or more volumes.
Once it has been opened, the Volume Properties console give you easy access to the properties for Automatic
Defragmentation and Boot-Time Defragmentation operations. Choose any of the options in the Properties pane
on the left side of the console to view or edit the properties for that option.
Automatic Defragmentation Overview
In Automatic Defragmentation mode, Diskeeper works automatically in the background, with no negative
performance impact on other applications that are running, improving the performance of your computer
without slowing down other operations while doing so. For this reason, Automatic Defragmentation is the
recommended method for keeping your computer running at its peak potential. By default, Automatic
Defragmentation is enabled on all your volumes with Diskeeper is installed.
Follow these steps to open the Automatic Defragmentation page of the Volume Properties console and enable
or disable Automatic Defragmentation on one or more volumes:
1.
Open the Volume Properties task group in the Quick Launch pane and select Automatic
Defragmentation.
Tip: You can also use the Automatic Defragmentation button
Defragmentation properties page.
to open the Automatic
2.
Select one or more volumes in the Computer pane.
3.
Select or clear the Enable automatic defragmentation on the selected volumes checkbox and click OK
to save your changes and close the Volume Properties console, or click Apply to save your changes and
keep the Volume Properties console open.
When Automatic Defragmentation is enabled on a volume, you can optionally use the Automatic
Defragmentation Timeline control to specify times when Automatic Defragmentation will not be allowed to
run. Keep in mind that Automatic Defragmentation, with the exclusive InvisiTasking technology, works
invisibly in the background, and will not negatively impact other processes on the computer. When Automatic
Defragmentation is not enabled on a volume, fragmentation increases, and performance suffers. For this reason,
specifying a time for Automatic Defragmentation to not run is comparable to specifying a time when you want
your computer’s performance to be less than optimum.
If you exit from Diskeeper (or even log off your computer) while Automatic Defragmentation is running, it will
continue running as needed.
Automatic Defragmentation Timeline
Since Automatic Defragmentation uses InvisiTasking technology to run unnoticed in the background, there
usually is no need to turn it off. However, for rare cases such as benchmarking where you do not want the
benefits from Automatic Defragmentation to skew the results, the Automatic Defragmentation Timeline allows
you to specify exclusion periods when Automatic Defragmentation will be turned off.
Diskeeper Operation
21
The colored horizontal bars in the Automatic Defragmentation Timeline represent periods of time, and the
colors show periods when Automatic Defragmentation is turned on or off. In cases where more than one
volume has been selected, any conflicting exclusion periods are displayed in a separate color as shown in the
legend at the bottom of the timeline display. These time periods are shown in the timeline as “mixed settings”.
You can turn Automatic Defragmentation on or off based on a weekly pattern, or based on specific dates you
choose. When the weekly pattern option is chosen, the timeline shows a full week in one-hour increments.
When the specific date option is chosen, use the calendar control to specify one or more days to display in the
timeline.
After selecting the range of time displayed in the timeline, left-click and drag your cursor on any of the
segments in the display to alternately enable and disable Automatic Defragmentation for that time period. You
can quickly select any time span from a single hour to several days at once.
Use the Options button at the bottom of the Automatic Defragmentation Timeline to include or exclude all of
the time period shown in the timeline, to change between a 12-hour and 24-hour clock, and to customize the
color used to show the exclusion period.
Boot-Time Defragmentation Overview
Boot-Time Defragmentation consists of three independent activities:
ƒ
Directory Defragmentation and Consolidation—moves directories to a single location. Note that on
NTFS volumes, directories can be moved and defragmented online, which makes directory consolidation
on these volumes unnecessary. However, Boot-Time directory defragmentation and consolidation can be
useful on FAT volumes.
The various editions of Windows write directories into random locations all over a volume. This, in effect,
breaks up the free space on the volume. By grouping all the directories into a single location on a volume,
larger areas of contiguous free space become available. Therefore, new files are more likely to be written to
the volume in a contiguous manner. This also helps make Diskeeper more effective when it is run in either
the Automatic or Manual defragmentation modes.
ƒ
Paging File Defragmentation—defragments the paging file. Fragmented paging files can slow Windows
performance. They can also hurt the effectiveness of Diskeeper, since the unmovable paging file fragments
break up the free space on the volume. By defragmenting your paging file, you can help maintain peak
Windows performance, and help Diskeeper run better at the same time. After a paging file has been
defragmented, it should remain contiguous unless its size is changed.
ƒ
Master File Table (MFT) Defragmentation—defragments the Master File Table (MFT). The MFT is a
critical section of Windows NTFS disk volumes. The MFT is used by the NTFS file system to locate files
on a volume, so fragmentation of the MFT slows the retrieval of files on the disk⎯whether these files
themselves are fragmented or not. Defragmenting the MFT will improve the overall performance of the
volume.
Note that on Windows XP, most, but not all of the Master File Table can be defragmented by Diskeeper
during normal Automatic or Manual defragmentation operations. Boot-Time Defragmentation is still
required to fully defragment the MFT.
Boot-Time Defragmentation opens up larger areas of contiguous free space for new file creation and
modification.
Important: For best results with Boot-Time Defragmentation, Diskeeper Corporation strongly recommends:
1.
Make sure you have sufficient contiguous free space. Delete unneeded files and perform one or more
manual defragmentation runs to defragment the volume as much as possible.
2.
Enable the Run the system “CHKDSK” utility before defragmentation option. This will help prevent
vital files from being moved to bad disk sectors.
22
3.
Diskeeper Operation
Boot-Time Defragmentation can take a long time, especially on very large disk volumes that are severely
fragmented. Therefore, before running it, you should:
ƒ
Schedule the Boot-Time Defragmentation on weekends or other time when the machine is not needed
immediately.
ƒ
Perform the Boot-Time Defragmentation on only one disk volume at a time.
Several points about Boot-Time Defragmentation:
ƒ
Keep in mind that for maximum efficiency, the Boot-Time Defragmentation operation concentrates only on
files that cannot be defragmented online. It is not intended to defragment all the files on your disk.
ƒ
Boot-Time Defragmentation relies on having a contiguous free space into which to move the directories
and/or paging file on your volume. Therefore, it is beneficial to run Diskeeper in either the Automatic or
Manual Defragmentation mode before running Boot-Time Defragmentation.
ƒ
Boot-Time Defragmentation is a one-time operation. After it runs on a volume, it is not automatically set
up to run again. You must set it each time you want it to run on a volume. It is usually not necessary to run
Boot-Time Defragmentation repeatedly on a volume.
ƒ
It is safe to restart your computer midway through the Boot-Time Defragmentation operation. However, if
you do so, you should use the Error Checking option in Drive Properties | Tools on the volume that was
being processed when you restarted your computer, and enable both the fix and the scan options, or (if you
are running from the Windows Command Prompt) run CHKDSK, using the /F qualifier. This ensures the
files and free space on the volume are correctly allocated.
ƒ
After running Boot-Time Defragmentation, use Automatic Defragmentation to keep the volume
defragmented.
Boot-Time Defragmentation Properties
Follow these steps to open the Boot-Time Defragmentation page of the Volume Properties console and enable
or disable Boot-Time Defragmentation on one or more volumes:
1.
Open the Volume Properties task group in the Quick Launch pane and select Boot-Time
Defragmentation.
Tip: You can also use the Boot-Time Defragmentation button
Defragmentation properties page.
to open the Boot-Time
2.
Select one or more volumes in the Computer pane. Keep in mind that each volume will be processed in
sequence, and the operation can take a considerable time when multiple volumes are selected. For this
reason, it is recommended that you only run Boot-Time Defragmentation on one volume at a time.
3.
Select or clear the Enable Boot-Time Defragmentation to run on the selected volume checkbox and
click OK to save your changes and close the Volume Properties console, or click Apply to save your
changes and keep the Volume Properties console open.
The following controls are available in the Boot-Time Defragmentation properties page:
Computer Pane
Use this section of the Boot-Time Defragmentation properties page to specify the volume(s) upon which you
want to run Boot-Time Defragmentation. You can select more than one volume at a time, but be aware that the
volumes will be processed one at a time, and your computer will be restarted automatically after each volume is
processed. This will substantially increase the time needed to complete the operation.
Enable Boot-Time Defragmentation to run on the selected volume
Use this option to enable Boot-Time Defragmentation on the volumes you select in the Computer pane. When
Boot-Time Defragmentation is enabled, you can choose from any one of these options:
Diskeeper Operation
23
ƒ
Run Boot-Time Defragmentation the next time this computer is manually rebooted—The boot-time
operation will take place the next time the computer is rebooted
ƒ
Run Boot-Time Defragmentation based on a scheduled time—These controls specify when the
computer will be automatically rebooted. Choose a date and time with the controls provided.
About one hour before a scheduled Boot-Time Defragmentation is due to be run, a message is broadcast at
regular intervals to all users logged on to the computer, informing them that a scheduled reboot is about to
take place and requesting them to log off. If at the scheduled time someone is still logged on and Run
Boot-Time Defragmentation even if this volume is being used by remote users is cleared, the computer
will not reboot, but will instead perform the Boot-Time defragmentation the next time the computer is
rebooted manually. If this option is set, however, the machine will reboot at the scheduled time, regardless
of whether or not any users are logged on.
Put all folders together on the volume
Select this option to defragment and consolidate the directories of the selected volumes, the next time your
computer starts up. This option is not available on NTFS volumes when Automatic Defragmentation is enabled
on the volume, since this is done automatically when Diskeeper is running online.
Defragment the paging file
Select this option to defragment the paging file of the selected volume the next time your computer starts up.
Defragment the Master File Table (MFT)
Select this option to defragment the MFT of the selected volume the next time your computer starts up.
Run the system “CHKDSK” utility before defragmentation
Use this control to specify whether the Windows CHKDSK disk error checking utility is run (using the /F
qualifier) before the boot-time operation. Running CHKDSK adds time to the Boot-Time Defragmentation
operation, but it can correct disk errors that otherwise would hamper effective directory consolidation.
Note: Enabling the CHKDSK option will cause CHKDSK to run on each selected volume before the BootTime Defragmentation process. The time increase can be considerable and Diskeeper Corporation therefore
recommends performing boot-time defragmentation on one volume at a time.
Also Note: After enabling the CHKDSK option, neither Automatic nor Manual Defragmentation will be able to
run on the disk until you reboot. For this reason, Diskeeper Corporation recommends waiting to enable this
option until just before you are ready to reboot your computer.
Pause to view screen after defragmentation
When enabled, this option causes the Boot-Time Defragmentation operation to pause after completion. It
remains in this paused state until you manually restart your computer (by either pressing the Reset button or
turning off the power switch). If this option is not enabled, the Boot-Time Defragmentation operation pauses a
short 15 seconds (to allow you to read any messages on the monitor screen), then automatically restarts your
computer.
Produce the summary log file
Use this option to cause a text file to be written that summarizes the Boot-Time Defragmentation operation.
When this option is enabled, a default volume letter, directory, and file name are shown in the dialog box
similar to this:
By default, the summary file is written to your floppy drive (A:). This dialog box can be edited to specify
another volume, directory path, and filename. However, the summary file cannot be written to the volume upon
which you are running Boot-Time Defragmentation. Also note that the filename should not contain any spaces.
24
Diskeeper Operation
Note: Some computers read the floppy drive at boot-time. We therefore recommend not writing the summary
file to the A: drive, unless no other volumes are available.
Run Boot-Time Defragmentation even if this volume is being used by remote users
When this option is set, the computer will force a reboot at the scheduled date and time, if the Run Boot-Time
Defragmentation based on a scheduled time option has been selected, regardless of whether or not anyone is
logged on to the machine. Users who are logged on will be notified at regular intervals, starting one hour before
the scheduled reboot, to give them an opportunity to log off.
If this option is cleared, a scheduled reboot will not occur at the scheduled date and time if one or more users
are still logged on when the reboot due. In that case, the Boot-Time Defragmentation will occur the next time
the machine is rebooted manually.
OK
Click OK to save any changes to the Boot-Time Defragmentation properties on the selected volumes and close
the Volume Properties console. Boot-Time Defragmentation will be run as scheduled on any volumes that are
specified.
Apply
Click Apply to save any changes to the Boot-Time Defragmentation properties on the selected volumes without
closing the Volume Properties console. When Boot-Time Defragmentation has been enabled on a volume, it
will be noted in the Computer pane of the Boot-Time Defragmentation Properties dialog and the main
Diskeeper console.
Cancel
Click Cancel to close the Boot-Time defragmentation dialog box without making any changes.
Manual Defragmentation Mode
The Manual Defragmentation mode allows you to manually analyze and defragment your volumes. You have
direct control over which volumes are analyzed and defragmented, when the analysis or defragmentation is
started and stopped, and other Manual Defragmentation properties.
There are several ways by which to start Diskeeper manually, but the most direct method is simply to highlight
the volume you want to defragment, then click the Defragment button below the Computer pane.
Alternatively, right-click a volume and select Defragment.
Tip: You can also use the Defragment button
to start defragmenting the selected volume.
When a manual analysis or defragmentation is running, a Manual Job Report dialog is opened, showing the
progress and results of the operation. Use the Volume Map and Job Report tabs to view details about the
analysis or defragmentation job.
To stop a manual analysis or defragmentation operation, first highlight the volume on which you want to stop
the operation, then either click the Stop button on the Diskeeper toolbar or right-click the volume and select
Stop.
Note that if you exit from Diskeeper (or even log off your computer) while manual defragmentation is running,
the operation will continue running until it is complete.
As an option, you can enable I/O Smart to lessen the negative performance impact when manual
defragmentation runs. This option is available via the Manual Defragmentation Properties dialog. To view and
edit the Manual Defragmentation Properties, click the Manual Defragmentation Properties button in the
toolbar, or click the Analyze and Defragment Now task group in the Quick Launch pane and select Manual
Defragmentation Properties.
Diskeeper Operation
25
Manual Job Report
The Manual Job Report is displayed as a separate window when you manually analyze or defragment a volume.
Within the Manual Job Report are two tabs: The Volume Map tab and the Job Report tab.
Volume Map Tab
The horizontal bars in the Volume Map give a graphic representation of the fragmentation of your volume. The
Volume Map displays information for a single volume at a time. The disk highlighted in the Computer pane is
the disk shown in the Volume Map.
You can choose between views representing either the degree of fragmentation as it relates to file performance,
or the file structure on the volume. You can switch between these two views with the Volume Map view:
option shown at the top of the Volume Map tab.
The File Performance view shows the fragmentation on your volume with an emphasis on the performance
impact of that fragmentation. In this view, a file is shown as fragmented only if that fragmentation is affecting
the performance of your computer.
The File Structure view shows additional detail, including the paging file (if it exists) and other system files
like the MFT on NTFS volumes. It also shows all the fragmentation (even fragmented file that are not affecting
your system’s performance).
What the Colors Mean
After running a manual analysis or defragmentation job, the horizontal bars in the Volume Map give a graphic
representation of the fragmentation of your volume. The colors of the display indicate the type and condition of
the data on your volume. The colors represent different aspects of your volume when you are viewing the two
different Volume Map views available.
When the File Performance view is displayed, the colors available are:
•
Dark blue areas show high-performing files and folders.
•
Red areas show low-performing files and folders.
•
Pink areas show low-performing system files.
•
White areas show free space on the volume.
•
Green/White striped areas show space on the volume reserved for expansion of the MFT. This space
is reserved when a volume is formatted, and cannot be used by applications, including Diskeeper.
However, the operating system will write files to this area when the volume becomes extremely full
and no other free space is available. Windows provides the capability for Diskeeper to move files out
of this reserved area, but does not allow Diskeeper to move files into it. These areas appear only on
NTFS volumes.
When the File Structure view is displayed, the colors available are:
•
Dark blue areas show contiguous (non-fragmented) files.
•
Red areas show fragmented files.
•
Yellow areas show the paging file if it exists on the volume.
•
Green areas show unmovable system files. Green areas primarily show the Master File Table (MFT),
as well as several other unmovable files. These files cannot be moved safely by Diskeeper (or any
other defragmenter), except at boot-time. Keep in mind, however, although these areas are referred to
as “system files”, these are not the files that make up the operating system (which Diskeeper can
26
Diskeeper Operation
successfully defragment in the Manual or Automatic Defragmentation modes). Instead, they make up
the NTFS file system. The green areas of the display appear only on NTFS volumes.
•
White areas show free space on the volume.
•
Green/White striped areas show space on the volume reserved for expansion of the MFT. This space
is reserved when a volume is formatted, and cannot be used by applications, including Diskeeper.
However, the operating system will write files to this area when the volume becomes extremely full
and no other free space is available. Windows provides the capability for Diskeeper to move files out
of this reserved area, but does not allow Diskeeper to move files into it. These areas appear only on
NTFS volumes.
•
Light blue areas show the directory folders on the volume (and their fragments).
You can also save the Volume Map (as a bitmap file) or print it by using the respective buttons on the Volume
Map tab.
Job Report Tab
The Job Report tab shows detailed information about a volume after it has been analyzed or defragmented. The
Job Report displays information for a single disk volume at a time.
You can save the Job Report (as a text file) or print it by using the respective buttons on the Job Report tab.
The Job Report tab includes these sections:
Findings and Recommendations Section
This section of the Job Report contains recommendations for improving or maintaining the performance of the
volume.
Health Section
This section of the Job Report includes an evaluation of the overall health of the volume, the reasons for that
rating, and recommendations for improving or maintaining the reliability of the volume.
Diskeeper Corporation has done extensive research into the causes of disk performance and reliability
problems. This research has shown these factors play a significant role in regards to disk performance and
reliability⎯the overall health of a disk volume:
ƒ
Overall fragmentation
ƒ
MFT fragmentation
ƒ
Paging file fragmentation
ƒ
Available free space
Diskeeper uses these factors to determine a volume health index each time it analyzes or defragments a volume.
Volume health is rated into three categories—Healthy, Warning and Critical.
This table shows the Warning and Critical levels used in determining the reliability index.
Reliability Factor
Warning Level
Critical Level
Overall Fragmentation
> 10% fragmentation
> 50% fragmentation
MFT Fragmentation
> 250 fragments
>2000 fragments
Paging File Fragmentation
> 250 fragments
>1500 fragments
Diskeeper Operation
Free Space
< 15% free space
27
< 5% free space
Access Time Section
This section of the Job Report displays a graph illustrating the performance characteristics of the volume, based
on current read times calculated by Diskeeper—both for all the files on the drive and for only the fragmented
files on the volume. It also shows the expected optimum read time for all the files and for only the fragmented
files. This gives you a detailed picture of your performance losses due to fragmentation, and the expected
improvement you will see after defragmentation.
Each time you analyze or defragment a disk, Diskeeper calculates the read time of the disk in two ways. First, it
shows the predicted time to read all the files on the disk. Secondly, it shows the time to read only the
fragmented files. Additionally, it determines the optimum (fastest) read time potential for the disk.
It should be noted that by default, the performance analysis is based on pre-determined disk performance values
measured as a part of disk performance research done by Diskeeper Corporation. To get a more accurate
performance measurement of your actual disks, Diskeeper must scan your drives to measure their performance.
Since this measurement can briefly slow down your computer, this scan operation is disabled by default, but
you can turn it on easily. The Enable volume performance data collection option is described in the
Diskeeper Configuration Properties section on page 35.
Statistics Section
This section of the Job Report shows useful information about your volume after either analysis or
defragmentation. Note that most of the information shown here can also be recorded in the Diskeeper Event
Log.
Volume Size
This section of the Job Report or event log entry shows the total amount of space on the disk volume. This
includes files and free space, as well as disk space used by the operating system (such as directory files and the
Master File Table) but not reported in “Used Space.”
Cluster Size
This section of the Job Report or event log entry shows the cluster size for the volume. A disk cluster represents
a number of disk sectors treated as a single unit. The entire disk is divided into clusters, each one a minimum
increment of storage.
Used Space
This section of the Job Report or event log entry shows the total amount of space (in kilobytes) currently
occupied by files on the volume. This does not include zero-length files, or certain files used by the operating
system, such as directory files and the Master File Table.
Free Space
This section of the Job Report or event log entry shows the total amount of free space on the volume.
Percent Free Space
This section of the Job Report or event log entry shows the percentage of the total space on the volume that is
free. This includes the free space in the area reserved for the Master File Table (MFT) on NTFS volumes.
Volume Fragmentation
This section of the Job Report or event log entry shows the overall percentage of fragmentation on the volume.
The Volume fragmentation figure gives you an overall view of the fragmentation on your volume, by taking
both the file fragmentation level and the free space fragmentation level into account. These two values are
weighted depending on the ratio of free space to used space on the disk. The formula is:
28
Diskeeper Operation
Fragmented space on the volume * 100 / Total space on the volume
Where Fragmented space on the volume is the summed cluster count of all fragmented files times the bytes per
clusters.
Data Fragmentation
This section of the Job Report or event log entry shows the percentage of file fragmentation on the volume.
Data fragmentation is calculated like this:
Volume Fragmentation * Total Space on the Volume / Used Space on the volume
Note: The calculations are for both Data fragmentation and Volume fragmentation are done based on the
uncompressed size of the files. If a volume has a large number of fragmented compressed files, these values
can exceed 100%. This is similar to looking at files in Windows Explorer—if a large number of files are
compressed, the total size of the data can exceed the volume size. This is why you can sometimes compare the
volume size in Disk Management to the total number of bytes on a volume, and they don’t “add up”.
Total Directories
This section of the Job Report or event log entry shows the total number of directory folders present on the
volume.
Fragmented Directories
This section of the Job Report or event log entry shows the number of fragmented directories on the volume.
Excess Directory Fragments
This section of the Job Report or event log entry shows the total number of directory fragments on the volume.
Contiguous directories are not counted in this total, but each additional piece of any fragmented directory is
counted.
Total Files
This section of the Job Report or event log entry shows the total number of files on the volume. This number
does not include zero-length files or (in most cases) files less than one cluster in size on NTFS volumes. Files
less than one cluster in size may be included, depending on the file size and the cluster size.
Average File Size
This section of the Job Report or event log entry shows the average size of all the files on the volume. This
number does not include any zero-length files or paging files.
Total Fragmented Files
This section of the Job Report or event log entry shows the total number of fragmented files on the volume.
Total Excess Fragments
This section of the Job Report or event log entry shows the total number of file fragments on the volume.
Contiguous files are not counted in this total, but each additional piece of any fragmented file is counted.
Average Fragments per File
This section of the Job Report or event log entry shows the average number of fragments per file on the
volume. This is a good index of how fragmented the files on the volume are.
If the average fragment per file figure is 1.00, the files are contiguous. If the figure is 1.10, then 10% of the
files, on average, are in two pieces. 1.20 means 20%, 1.30 means 30%, etc. A figure of 2.00 means the files
average two fragments each. 1.00 is the best figure attainable, indicating that all files or nearly all files are
contiguous.
Diskeeper Operation
29
Files with Performance Loss
This section of the Job Report or event log entry shows the number of files for which fragmentation is causing a
loss in performance. For example, although it is fragmented, a large file in two pieces will not exhibit any
significant performance loss, so it would not be included in this figure.
Paging/Swap File Size
This section of the Job Report or event log entry shows the size of the paging file on the volume. This section
displays zero when no paging file is present.
Total Fragments
This section of the Job Report or event log entry shows the number of fragments the paging file is broken into
(if it exists on the volume).
Total MFT Size
This section of the Job Report or event log entry shows the size of the Master File Table (MFT) on the volume.
Since the MFT is only used on NTFS volumes, this section is not displayed for FAT volumes in the text
analysis display, and shows as zeros in the event log.
MFT Records in Use
This section of the Job Report or event log entry shows the number of individual file records found in the
Master File Table (MFT) on the volume. This figure will not necessarily correspond with the number of files
presently on the volume, since the file records remain in the MFT, even after a file is deleted.
Since the MFT is only used on NTFS volumes, this section is not displayed on FAT volumes.
Percent of MFT In Use
This section of the Job Report or event log entry shows the percentage of the Master File Table (MFT) in use
on the volume.
The MFT grows as the number of files on the volume increases, but is not reduced in size when files are deleted
from the volume.
Since the MFT is only used on NTFS volumes, this section is not displayed on FAT volumes.
Total MFT Fragments
This section of the Job Report or event log entry shows the number of fragments the Master File Table (MFT)
on the volume is broken into.
Since the MFT is only used on NTFS volumes, this section is not displayed on FAT volumes.
Most Fragmented Files
Click the View button in the Most Fragmented Files section of the Job Report tab to see a list of the most
fragmented files on the volume. For each fragmented file listed, this listing shows:
Fragments
Shows the number of fragments associated with the most fragmented files on your disk volume.
File Size
Shows the size of the most fragmented files on your disk volume.
File Name
Shows the names of the most fragmented files on your volume.
If these files are ones that users access frequently, the impact to your system performance may be worse than
indicated by the Average Fragments per File figure.
30
Diskeeper Operation
In addition to the names of the most fragmented files, the Most Fragmented Files report also shows information
explaining reasons why certain files were not moved or defragmented. The following “tags” may be added to
specific filenames in the Most Fragmented Files listing:
Tag
Displayed
After
File
System
[Cannot
Open]
Defragmentation
Only
NTFS and
FAT
This file cannot be opened (and thus moved) by
Diskeeper. This is often the result of the access
controls (permissions) on the file being set to
prevent Diskeeper from accessing it. File
permissions must allow SYSTEM to have full
control of a file in order for Diskeeper to
defragment it.
[Excluded]
Defragmentation
Only
NTFS and
FAT
This file is listed on one of the Diskeeper
exclusion lists. This can be either the userspecified exclusion list or the internal exclusion
list.
[Excess
Allocation]
Analysis and
Defragmentation
NTFS Only
With the NTFS file system, a file can be allocated
more clusters than its data is actually using. This
most commonly occurs with registry files that
have been decompressed. In some cases, files of
this type can be defragmented after a system
restart
[Partially
Defragmente
d]
Defragmentation
Only
NTFS and
FAT
This file has been partially defragmented. Its
fragments have been reduced in number, but the
file is not yet contiguous.
Description
Manual Defragmentation Job Properties
There are several options available to control how Manual Defragmentation Jobs run. These options are
available via the Manual Defragmentation Job Properties dialog. To view and edit the Manual Defragmentation
Job Properties, click the Manual Defragmentation Job Properties button in the toolbar, or click Analyze and
Defragment Now in the Quick Launch pane and select Manual Defragmentation Job Properties.
In addition to showing general information about Manual Defragmentation operations, the Manual
Defragmentation Job Properties dialog offers an option to control how Diskeeper uses disk resources when
running Manual Defragmentation. The I.O Smart option is described in the following section.
Setting Disk Priority
You can control the amount of disk input/output (I/O) and CPU resources used by Diskeeper for Manual
Defragmentation jobs. The Disk Priority option allows you to control the disk priority at which Manual
Defragmentation is run.
The Disk Priority option uses I/O Smart technology to “throttle” (suspend) the Manual Defragmentation job
whenever disk I/O activity is detected on a disk while it is being manually defragmented. This help keep the
defragmentation process transparent to users, no matter how active the disk.
(Also keep in mind that there is no need to worry about priorities or system slows when Diskeeper is run in
Automatic Defragmentation mode. InvisiTasking technology ensures Diskeeper keeps your volumes running at
their maximum potential, without interfering with other applications and processes on your computer.)
Diskeeper Operation
31
To change the disk priority for Manual Defragmentation jobs, click Manual Defragmentation Job Properties
in the toolbar, then select Disk Priorities. Note the disk priority properties you set will apply to all
Manual Defragmentation jobs on all your volumes.
Diskeeper Configuration Properties
Click Diskeeper Configuration Properties
in the Diskeeper toolbar or the Configure Diskeeper task
group in the Quick Launch pane to display the Diskeeper Configuration Properties dialog.
The Diskeeper Configuration Properties dialog allows you to view and edit properties that determine how
Diskeeper looks and behaves. The different options in the task pane on the left side of the Diskeeper
Configuration Properties dialog give you quick access to these options:
ƒ
General — See version, copyright and customer support information about your copy of Diskeeper.
ƒ
Updates and Upgrades — Check for newer versions of Diskeeper. See page 31 for more information
ƒ
File Exclusions — Specify files and folders that you do not want Diskeeper to process. See page 32 for
more information.
ƒ
Event Logging — Specify the information Diskeeper writes to the Event Log. See page 34 for more
information.
ƒ
Power Management — Specify how Diskeeper operates when your computer is running on battery
power. See page 35 for more information.
ƒ
Data Collection — Specify the type of data Diskeeper collects for its performance and historical reports.
See page 35 for more information.
ƒ
Proxy Settings — Specify any proxy settings necessary for Internet connectivity. See page 36 for more
information.
ƒ
New Volume Detection — Specify how Automatic Defragmentation is enabled when new volumes are
detected on your computer. See page 36 for more information.
Updates and Upgrades
Click Diskeeper Configuration Properties
in the Diskeeper toolbar or the Configure Diskeeper task
group in the Quick Launch pane, then select the Updates and Upgrades option. The Updates and Upgrades
page offers these options:
ƒ
Check Now—Use this option to check immediately for a more recent version of Diskeeper.
If a newer version of Diskeeper is available, you are given the option of downloading it. When the
download screen is displayed, click Run this program from its current location to begin installing the
update.
Otherwise, click Save this program to disk to save the Diskeeper update installation package on your
computer for later installation. (To install an update stored on your computer in this manner, simply
double-click the file you download and follow the instructions displayed.)
ƒ
Check Automatically—Use this option to allow Diskeeper to automatically check for newer versions on a
periodic basis.
32
Diskeeper Operation
File Exclusions
Diskeeper exclusion lists allow you to specify files and directories that will not be allowed to be processed by
Diskeeper in the Automatic or Manual defragmentation modes. For example, you might not want to defragment
temporary files that will soon be deleted.
Keep in mind that fragmented files that are excluded from defragmentation can “skew” the analysis results
displayed in the Job Report tab.
Diskeeper uses two lists — one that you specify, and second “internal” list that you cannot modify. The
exclusion list that you create is described below. See page 33 for more information about the Diskeeper Internal
Exclusion List.
in the Diskeeper
To open the Diskeeper Exclusion List, click Diskeeper Configuration Properties
toolbar or select Diskeeper Configuration Properties from the Configure Diskeeper task group in the Quick
Launch pane, then select File Exclusions. Within this page, you can specify the files, folders and volumes you
want to be excluded from Diskeeper processing.
The following controls are available in the File Exclusions dialog:
Note: Wildcard file specifications such as * or ? are allowed.
Volumes
Use this section of the File Exclusions page to choose the volume from which you want to exclude files or
directories from defragmentation.
Path
Use this section of the File Exclusions page to choose specific directories to be excluded from defragmentation.
Select a directory by highlighting it, and then click Add Folder to add the directory to the exclusion list.
When a directory folder is added to the exclusion list, any subdirectories below the directory in the tree are also
excluded.
Add Folder Button
Click Add Folder to add the selected directory path to the Diskeeper exclusion list.
Files
Use this section of the File Exclusions page to choose specific files (by name) to be excluded from
defragmentation. Highlight the file(s) to be excluded, and then click Add Files to add the file to the exclusion
list.
Add Files Button
Click Add Files to add the selected file(s) to the Diskeeper exclusion list.
Exclusion List Box
This box shows the files, directories, and volumes that will be excluded from defragmentation.
Remove Button
Click Remove to remove specific files, directories, or volumes from the Diskeeper exclusion list. To remove
one or more items from the list, highlight the items in the Exclusion List Box and click Remove.
Apply Button
Click Apply to save the exclusion list and keep the Diskeeper Configuration Properties dialog open.
OK Button
Click OK to save the exclusion list and close the Diskeeper Configuration Properties dialog.
Diskeeper Operation
33
Cancel Button
Click Cancel to cancel any changes you have made to the Diskeeper exclusion list and return to the main
Diskeeper display.
Help Button
Click Help to see the Diskeeper Help discussion about creating an Exclusion List.
Diskeeper Internal Exclusion List
There are certain files that should not be moved under any circumstances. These files may be system files or
files related to specific applications. Moving these specific files can cause system or application failure. As a
result, Diskeeper uses an “internal” exclusion list to ensure these files are always excluded from Diskeeper
processing. This list is fixed in memory and cannot be modified. These are the files that are currently in the
Diskeeper internal exclusion list:
Under Windows XP and Windows Vista
ƒ
$MFT
ƒ
$MFTMIRR
ƒ
$LOGFILE
ƒ
$VOLUME
ƒ
$ATTRDEF
ƒ
$BITMAP
ƒ
$BOOT
ƒ
$BADCLUS
ƒ
$SECURE
ƒ
$UPCASE
ƒ
$HIBERFIL.SYS
ƒ
$MEMORY.DMP
ƒ
$SAFEBOOT.FS
ƒ
$SAFEBOOT.CSV
ƒ
$SAFEBOOT.RSV
ƒ
$BOOTSECT.DOS
Excluded During Boot Time Defragmentation
ƒ
\\$ESSNAP\\SNAPS.SNP
ƒ
$SAFEBOOT.FS
ƒ
$SAFEBOOT.CSV
ƒ
$SAFEBOOT.RSV
ƒ
\\BOOT.INI
ƒ
\\NTDETECT.COM
ƒ
\\NTLDR
34
Diskeeper Operation
ƒ
\\NTBOOTDD.SYS
ƒ
\\*\\NTOSKRNL.EXE
Note that these files are not displayed in the Diskeeper user-defined exclusion list. See Diskeeper won't move
some files no matter what I do. Is there a problem with Diskeeper? on page 41 for more information about the
Diskeeper internal exclusion list.
Event Logging
Diskeeper Event Logging records general information about Diskeeper activity in the Windows Application
Event Log.
Note: Left in it default configuration, the Windows Application Event log can fill up quickly. See page 5 for
information on how to set up the Application Event Log under these operating systems to avoid this situation.
To view or change the Diskeeper Event Logging options, click Diskeeper Configuration Properties
the Diskeeper toolbar or select Diskeeper Configuration Properties from the Configure Diskeeper task
group in the Quick Launch pane, then select the Event Logging option to open the Event Logging dialog.
in
The Event Logging dialog displays a list of events for which logging can be enabled or disabled. Use the check
boxes for the following options to alternately enable or disable each option:
Service start and stop
When this option is enabled, an entry is made to the Event Log each time the Diskeeper service starts or stops.
This option is enabled by default.
Defragmentation start and stop
When this option is enabled, an entry is made to the Event Log whenever Automatic or Manual
Defragmentation starts or stops. The Event Log entry for this option also includes information about files that
cannot be moved, either because the files are on a Diskeeper exclusion list, or the files cannot be opened.
Common causes preventing a file from being opened include access controls or permissions on the file being
set to prevent Diskeeper from accessing it. File permissions must allow SYSTEM to have full control of a file
in order for Diskeeper to defragment it. See page 43 for more information about setting access permissions.
This option is enabled by default.
Volume information
When this option is enabled, an entry is made to the Application Event Log at the end of each defragmentation
run showing general information about the volume that was defragmented. This appears in the Windows Event
Viewer as Diskeeper Event 15. This option is not enabled by default.
For a description of information contained in the Description box, see page 27.
File information
When this option is enabled, an entry is made to the Event Log at the end of each defragmentation run showing
information about the files on the volume that was defragmented. This appears in the Windows Event Viewer
as Diskeeper Event 16. This option is not enabled by default.
For a description of information contained in the Description box, see page 27.
Paging File information
When this option is enabled, an entry is made to the Event Log at the end of each defragmentation run showing
information about the paging file on the volume that was defragmented (if it exists on the volume). This
appears in the Windows Event Viewer as Diskeeper Event 17. This option is not enabled by default.
For a description of information contained in the Description box, see page 27.
Diskeeper Operation
35
Directory information
When this option is enabled, an entry is made to the Event Log at the end of each defragmentation run showing
information about the directories on the volume that was defragmented. This appears in the Windows Event
Viewer as Diskeeper Event 18. This option is not enabled by default.
For a description of information contained in the Description box, see page 27.
MFT information
When this option is enabled, an entry is made to the Event Log at the end of each defragmentation run showing
information about the Master File Table (MFT) on the volume that was defragmented. (Keep in mind, since
only NTFS volumes have an MFT, this information will only apply to NTFS volumes.) The entry appears in the
Windows Event Viewer as Diskeeper Event 19. This option is not enabled by default.
For a description of information contained in the Description box, see page 27.
Power Management
The Diskeeper Power Management option controls how Diskeeper operates when the computer is running on
battery power.
in the Diskeeper toolbar or select
To enable this option, click Diskeeper Configuration Properties
Diskeeper Configuration Properties from the Configure Diskeeper task group in the Quick Launch pane,
then select the Power Management option to control the how Diskeeper operates on computers running on
battery power, and to control Diskeeper behavior when Microsoft Volume Shadow Copy Service (VSS) is
enabled on a volume.
Power Management
When this option is enabled and the computer switches from normal power to battery power, any ongoing
Automatic Defragmentation is safely postponed and a message noting this is written to the Windows
Application Event Log. A message is also displayed informing you that Automatic Defragmentation has been
postponed. When the computer switches back to normal power, Automatic Defragmentation will resume.
When this option is enabled and the computer is running on battery power, any ongoing Manual
Defragmentation jobs are cancelled. and a message noting this is written to the Windows Application Event
Log. If you start a Manual Defragmentation job when this option is enabled (and the computer is running on
battery power), a message is displayed asking if you want to continue, even though running Diskeeper on
battery power may reduce the available battery time.
Data Collection
Diskeeper can provide useful information about file performance loss on your volumes, and also historical data
about the fragmentation levels on your volumes. To do this, Diskeeper relies on performance and
defragmentation data collected from your volumes.
in the
To control the data collection properties of Diskeeper, click Diskeeper Configuration Properties
Diskeeper toolbar or select Diskeeper Configuration Properties from the Configure Diskeeper task group in
the Quick Launch pane, then select the Data Collection option. Within the Data Collection dialog, you are
presented with these options:
Enable volume performance data collection
By default, Diskeeper uses pre-determined disk performance values when calculating your performance loss
due to fragmentation. To get a more accurate picture of the performance of your volumes, Diskeeper can
perform a performance data scan of all your hard drives.
Use the Enable volume performance data collection option to enable or disable the scanning of your volumes
to gather volume performance data.
36
Diskeeper Operation
Diskeeper uses the data gathered during the performance data scan to measure the performance of each of your
volumes. It uses this information to determine how much performance you are losing due to fragmentation, and
shows the results in the Job Report tab when you run an analysis or defragmentation.
Allowing this scan to take place improves the accuracy of the performance data displayed by Diskeeper after
the analysis or defragmentation of a disk. When this option is disabled, Diskeeper uses default disk
performance values when calculating your performance loss due to fragmentation.
This performance scan may take several minutes to complete and may temporarily slow down your computer,
but only while the scan is running.
Enable volume fragmentation data collection
In order to provide accurate information in the History and Log tabs, Diskeeper must analyze your volumes
daily and save that data to a data file.
Use the Enable volume fragmentation data collection option to enable or disable the daily analysis of your
volumes to gather fragmentation data.
Proxy Settings
Click Diskeeper Configuration Properties
in the Diskeeper toolbar or select Diskeeper Configuration
Properties from the Configure Diskeeper task group in the Quick Launch pane, then select the Proxy
Settings option to control the following options:
Proxy Settings
Diskeeper relies on an Internet connection to check for product updates and upgrades, and in some cases for
product activation. If you use proxy settings to connect to the Internet, use the controls provided to specify the
proxy address and port for your connection.
Permissions
If your proxy server requires authentication, use these controls to enter a user name and password with
appropriate permissions for proxy access.
New Volume Detection
Click Diskeeper Configuration Properties
in the Diskeeper toolbar or select Diskeeper Configuration
Properties from the Configure Diskeeper task group in the Quick Launch pane, then select the New Volume
Detection option to control the following option:
Enable Automatic Defragmentation on all volumes automatically
Enable this option to allow Diskeeper to automatically enable Automatic Defragmentation on any new volumes
it detects. This is useful for cases where you have removable USB drives, memory cards, or other storage media
that appear to windows as a disk volume.
Theory of Operation
37
Chapter 5
Theory of Operation
This chapter describes the original Diskeeper design goals and how those goals were met.
Introduction
As described in the introduction of this manual, the term disk fragmentation means two things:
ƒ
a condition in which pieces of individual files on a disk are not contiguous, but rather are broken up and
scattered around the disk volume; and
ƒ
a condition in which the free space on a disk volume consists of little pieces of space here and there rather
than a few large free spaces.
The effects of excessive fragmentation are twofold as well:
ƒ
file access takes longer because a file must be collected in pieces here and there, requiring several disk
accesses instead of just one; and
ƒ
file creation takes longer because space for the file must be allocated in little pieces here and there instead
of just one contiguous allocation.
Before the introduction of Diskeeper, there was no method for completely correcting the problems of file and
free space fragmentation on Windows NT® (and later) computers or in a Windows network.
Design Goals
In designing Diskeeper for Windows, the following goals were established:
ƒ
The product must be completely safe to use.
ƒ
It must improve Windows system performance. It is not designed to make the disk look “pretty”—it is
designed to improve disk performance and, as a result, overall system performance.
ƒ
It should process live disks without interfering with user access to files.
ƒ
It should run without operator intervention.
ƒ
It must defragment all possible files and consolidate free space into the smallest possible number of large
spaces.
Diskeeper defragments files and free space on a disk, allowing access to the files on the disk at any time while
Diskeeper is running.
Safety
Diskeeper is designed with safety as the highest priority.
To ensure the safe movement of files, Diskeeper uses mechanisms built into the operating system that were
developed and implemented by Diskeeper Corporation (then known as Executive Software), and fully
incorporated into Windows 2000, Windows XP, and Windows Server 2003 by Microsoft.
By using these built-in mechanisms, Diskeeper maintains cache coherency, file security and permissions
information, and file content integrity no matter how fragmented the files on the disk are.
38
Theory of Operation
The foremost design goal for Diskeeper is to make sure that no data is ever lost. To accomplish this goal
Diskeeper uses the following criteria for accessing files:
ƒ
the contents of data files are never modified under any circumstances
ƒ
only one file is processed at a time, not the whole disk
ƒ
no information is stored on any other device or in a “scratch space”
ƒ
Diskeeper accesses a file in such a way that no user access can conflict with Diskeeper during the critical
portion of the relocation process
ƒ
file relocation is aborted if any error is encountered, leaving the file in its original state
Diskeeper was designed to err on the side of caution. In other words, it only moves a file on the volume when it
is absolutely certain that no data will be lost, including file attributes. The only change to file attribute-type
information is the physical location of the file on the volume. None of the file dates are changed and no other
fields in the file record header are used to store Diskeeper information.
Diskeeper never defragments or moves files that are specifically stored at a specific physical location on the
volume.
If anything causes your computer to crash while Diskeeper is running, or if you abort the Diskeeper
defragmentation run in the middle of the file relocation process, no data is ever at risk.
Performance
When running in the Automatic Defragmentation mode, Diskeeper is designed to run in the background,
without adversely affecting performance of your Windows computer. The exclusive InvisiTasking technology
ensures Diskeeper keeps your volumes at peak performance without negatively impacting system performance
while it is running. Diskeeper was designed in such a way to ensure it will not interfere with other processes on
your Windows computer.
Process Live Disks
It is not acceptable to force users off the disk while performing routine defragmentation. To do so would be a
case of the cure being worse than the disease. Access to fragmented files is better than no access at all.
The best solution is to defragment online with users active on the same disk volume. Diskeeper was designed
with this in mind. During most of the time Diskeeper is processing a file, it shares the file with any other users
that may access the same file. The last step of processing the file, however, involves locking the file for a very
brief period, a matter of milliseconds. If another user requests a file that Diskeeper has locked, that request is
suspended for the brief period until Diskeeper releases the file. Then the request is serviced. There is never an
interruption of either process as a result of this delay.
This solution allows Diskeeper to defragment open files safely, regardless of whether they are open for read
operations or for write operations.
No Operator Intervention
In keeping with the design goals, after Diskeeper has been started in the Automatic Defragmentation mode, it
runs automatically in the background, without the need for operator intervention. It runs indefinitely, unless
told otherwise by you.
Diskeeper Editions
39
Appendix A
Table of Diskeeper Editions
The table below shows the different editions of Diskeeper available, as well as the features and capabilities of
each:
40
Diskeeper Editions
This table shows the different Diskeeper editions available and the Windows operating systems they support:
Answers to Frequently Asked Questions
41
Appendix B
Answers to Frequently Asked Questions
Does Diskeeper work with Windows XP Service Pack 2?
Yes. However, if you are installing or running Diskeeper on a computer running Windows XP Service Pack 2
(SP2), be sure to visit http://www.diskeeper.com/sp2 for the latest information about running Diskeeper with
SP2. Note that this information also applies to Windows Server 2003 SP1.
Why won’t my volume defragment completely?
This can be the result of several situations. If your volume is extremely full, there may not be sufficient free
space to defragment the files completely. In that case, we recommend temporarily moving some of the files off
the volume, particularly large files. This temporary measure often allows Diskeeper the “working room” it
needs to complete the defragmentation process. It also allows Diskeeper to defragment the free space on the
volume, increasing the possibility that the temporarily-moved files can be moved back to the volume in a
contiguous or less fragmented condition.
Another cause of incomplete defragmentation is a fragmented paging file. For more information, see Can
Diskeeper defragment paging files? on page 42.
A volume that, at some time, has been filled to capacity may have a severely fragmented Master File Table
(MFT). Volumes that have been converted from FAT to NTFS often also have a fragmented MFT. A White
Paper describing the causes and effects of MFT fragmentation is available from the Diskeeper Corporation
website at http://www.diskeeper.com/products/documentation/documentation.asp. Use the Boot-Time
defragmentation option to defragment a fragmented MFT. For more information, see page 21.
Another situation that can prevent complete defragmentation of a volume is the existence of a large number of
directories on the volume. For more information, see Can Diskeeper move directories? on page 42.
Yet another cause for incomplete defragmentation can be a security access situation. Both SYSTEM and
ADMINISTRATOR must have full control over a file (or the directory folder it is in) in order for Diskeeper to
have access to move the file. This is because the Diskeeper service runs under the Administrator account, and
System access is necessary to defragment files safely. This security feature is governed by the Windows C2
security requirements. Included with Diskeeper is a batch file that sets the access permissions on a disk volume
to allow Diskeeper to run properly. See page 43 for information about using this batch procedure.
Diskeeper won't move some files no matter what I do. Is there a problem with
Diskeeper?
Diskeeper has a built-in list of files that it will not move under any circumstances. This list is referred to as the
Diskeeper internal exclusion list.
The most common reason for a file existing on the Diskeeper internal exclusion list is safety. The file cannot or
should not be moved in order to maintain the integrity of your system.
For example, the file memory.dmp is on the Diskeeper internal exclusion list. This file is on the exclusion list
because the disk locations where this file is stored are loaded by the kernel when the system boots and stored in
memory. These disk locations are then used to write the dump file should it need writing. If Diskeeper were to
move this file, then the system failed, the dump file would be written over other files or in space considered to
be free space. This could result in a very corrupted disk.
The same situation applies to hiberfil.sys. When your system goes into hibernation mode, the pre-fetched disk
locations are overwritten with the hibernation data. If Diskeeper moved hiberfil.sys out and moved other files
into those disk locations, then disk corruption would occur.
42
Answers to Frequently Asked Questions
Why doesn't Diskeeper move all of the files into one place on the volume?
Our primary philosophy with Diskeeper is improving and maintaining the performance of your computer. The
disk drives are the primary bottleneck in your computer's performance. Diskeeper restores the disks to top
speed by eliminating fragmentation.
It is a common misconception that a defragmented disk should look very neat and tidy in the Volume Map tab,
with solid blue bars all the way across the screen (representing fragmentation-free files) and the rest white
space (representing consolidated space).
Clearly, the speed of the volume (meaning how fast you can access the data on it) is more important than the
prettiness of the display or the consolidation of all the free space into one place. Free space consolidation might
be important if the next file that you plan to create needs to be one gigantic contiguous file, but it has no effect
on performance. In fact, the operating system may or may not write the next file into a contiguous location—
even if there is a large enough space.
Because of this, when using the “Quick” or “Recommended” defragmentation methods, Diskeeper uses
algorithms that achieve the highest speed from your volumes regardless of the arrangement of the free spaces
on the disk and on the screen—and it does so without wasting time on excessive consolidation of free space.
We simply go for the fastest possible file access times and then stop.
Even so, you might ask why we don't continue and rearrange the files further to get a neat display? Because it
takes computer power to do so. We long ago decided that it would be wrong for Diskeeper to consume more of
your computer's performance than it gives back. So Diskeeper defragments until the disk is in top shape
performance-wise and then stops.
Now this might not be important to you if you like to sit and watch the display as Diskeeper defragments your
drive, but it is a very big deal to large corporate data centers and people who depend on their computers for
their work. They need all the performance they can get and can't hold up production while the defragmenter
works to enhance the “look” of the disk but not improve its performance. This is why Diskeeper is designed to
run automatically in the background, giving way to any other program that needs to run. And it is also why
Diskeeper stops defragmenting when maximum performance has been achieved.
Can Diskeeper move directories?
On NTFS volumes on Windows 2000, Windows XP, and Windows Server 2003 systems, Diskeeper can safely
move and defragment directories when running in both Automatic and Manual defragmentation modes.
Diskeeper also consolidates directories for additional performance gains.
Can Diskeeper defragment paging files?
Diskeeper does not defragment active paging files, since paging files must be open for exclusive use by
Windows at all times. However, Diskeeper can defragment paging files safely when your computer is being
started—a time when the operating system has not yet taken full control of the files and directories on your
disk. For more information about defragmenting paging files, see page 21.
Can Diskeeper defragment the Master File Table?
The Master File Table (MFT) is the area on an NTFS disk volume where Windows 2000, Windows XP, and
Windows Server 2003 keep the necessary information for retrieving files from the disk volume. The MFT also
contains information such as file creation, modification, and backup dates and times. Because the MFT is held
open for exclusive use by Windows, Diskeeper does not move any pieces of this critical system file while
Windows is running, but can do so safely at boot-time. For more information, see page 21.
Why doesn’t Diskeeper completely consolidate the free space on my volume?
Several factors can prevent the free space on a volume from being defragmented:
ƒ
A fragmented paging file. For more information, see page 21.
ƒ
A large number of directories on the volume. For more information, see “Can Diskeeper move
directories?” on page 42.
Answers to Frequently Asked Questions
43
On NTFS volumes, a portion of the free space on the volume is reserved by Windows for the Master File Table
(MFT). For more information, see Why don’t my files get moved to the beginning of the volume? on page 43.
It is important to know that having all of the free space in a single, contiguous piece provides very little (if any)
performance benefit. Free space fragmented into hundreds of pieces will impact disk performance, but free
space that’s in a few pieces should not have any effect on the performance of your disk.
Why don’t my files get moved to the beginning of the volume?
On NTFS volumes, Windows reserves a portion of the free space on the volume for the Master File Table
(MFT). This free space is usually most noticeable at the physical “beginning” of the volume (easily seen using
Volume Map tab), but space is also reserved for use by the MFT in other areas of the volume.
Since this space is reserved for exclusive use, Diskeeper will not move files into these areas of the volume, but
will move them out of these areas.
Why don't all of my NTFS volumes appear in the Diskeeper Computer Pane?
Both SYSTEM and ADMINISTRATOR must have full control over a file (or the directory folder it is in) in
order for Diskeeper to have access to move the file. This is because the Diskeeper service runs under the
Administrator account, and System access is necessary to defragment files safely. This is a security feature
governed by the Windows C2 security requirements.
If the root-level directory folder does not have SYSTEM and ADMINISTRATOR set for full control (as seen
in the Permissions section under the Security tab in the Windows Properties dialog box) Diskeeper will not
display the disk volume in the Computer pane under some circumstances.
How do I determine how often to run Diskeeper on my volume?
This depends on many factors, including the level of file activity, the sizes and types of files used, and the
amount of free space available on the volume. Of course, the best suggestion is to let Diskeeper Automatic
Defragmentation automatically monitor the fragmentation levels of your volumes and adjusts the
defragmentation to best fit your needs, even as those needs change.
In cases where you are defragmenting your volumes manually, there are no set rules on how often to
defragment your disk volumes, but here are some guidelines.
ƒ
Disk volumes on busy file servers should be defragmented more often than those on single-user
workstations. You may need to run Diskeeper on a server volume as often as every two to four hours to
maintain optimum system performance, while on a workstation, you may only need to run Diskeeper once
a day or less. As a general rule, the busier the disk—the more often it will need to be defragmented.
ƒ
To determine how often to run Diskeeper on your disk volumes, you can use the logging function of
Diskeeper to monitor the number of files moved during each Diskeeper run. For information about how
files that are moved by Diskeeper are logged, see page 34. In general, if Diskeeper moves fewer than 50
files per run, you are running Diskeeper frequently enough to maintain the performance of your Windows
system at an optimum level. If the number of files moved during each run is greater, or is increasing,
schedule Diskeeper to run more frequently. (Here again, you can automate this by using Diskeeper in the
Automatic Defragmentation mode.)
How do I set access permissions to allow Diskeeper to defragment my files?
In order for Diskeeper to have access to move files on NTFS volumes, both SYSTEM and ADMINISTRATOR
must have full control over a file (or the directory folder it is in). This version of Diskeeper includes a batch file
that sets the access permissions on a disk volume to allow Diskeeper to run properly. This batch file is called
setdkacls.bat, and it is located in the directory folder where Diskeeper is installed.
If you find you have made files inaccessible to Diskeeper, or that you have some files inaccessible to
Diskeeper, open a command-prompt window, change directory to the Diskeeper installation directory, and type:
setdkacls x:
where x: is the letter name of the disk volume on which you want to change access permissions.
44
Answers to Frequently Asked Questions
The setdkacls.bat procedure automates the following sequence of commands:
cd /d x:
cd \
cacls *
/e /t /c /g Administrators:F System:F
For more information about the cacls command, type cacls /? at a command prompt.
This batch procedure will only work if the account you are logged onto has been granted access to the file(s)
you are wanting to defragment.
Should I use Diskeeper on RAID arrays?
Yes—Diskeeper supports all levels of software- and hardware-based RAID arrays. RAID arrays are often used
to increase system performance. In a RAID array of four disk drives, for example, a file can be accessed up to
four times as fast as on a single drive. This is because the file is spread between the four drives, and all four
drives can be accessed at the same time, so the file can be retrieved much faster. However, like the files on a
single disk drive, these file parts can become fragmented on the individual drives, which reduces the speed
advantage of RAID. In fact, the effects of fragmentation can be more obvious in a RAID array than in a single
disk drive.
Diskeeper defragments RAID arrays just as it does single disk drives. Diskeeper improves the speed and
performance of a RAID environment by eliminating wasteful and unnecessary I/Os from being issued by the
file system. In our four-drive array example, it would defragment the pieces of the file on each separate drive as
though they were separate files, and as directed by the RAID controller.
Do I need to have the Diskeeper service running all the time?
Yes. DkService is the program that actually runs Diskeeper defragmentation. If the Diskeeper service is
disabled or not present, you will not be able to run Diskeeper at all.
That said, if you look at the DkService process using Task Manager, you will see that it uses only a few
seconds of CPU time each week. The fact that it is running all the time is not going to use up system resources,
or cause any problems.
Since installing Diskeeper, the number of disk errors I get has increased. Why is
that?
Diskeeper tends to increase disk activity, and just by running, it can make weak points in the system break. In
this case, you have some disk error, most likely in the free space where the Windows disk error checking utility
(CHKDSK) cannot find it. This by no means indicates a problem with Diskeeper.
Run CHKDSK/R on your operating system volume at least, preferably on all volumes. That should correct any
errors. (CHKDSK/F may not correct this issue.)
If CHKDSK itself aborts when it reaches the bad block, it indicates a disk problem which CHKDSK can't
handle, and which will likely cause more trouble in the future. You should back up the volume and reformat (or
replace) it to prevent the possibility of data loss due to drive failure.
How can I find which version of Diskeeper I have installed?
Open Diskeeper, click the Action menu, then select About. This tells you which Diskeeper edition, version and
build is installed.
What is InvisiTasking?
When running in Automatic Defragmentation mode, Diskeeper uses InvisiTasking technology to perform its
work without impacting other processes on the computer. InvisiTasking uses a proprietary technique developed
in our research lab to carefully monitor resource consumption on a Windows computer system and inject
Diskeeper processing into the unused portions—and only into the unused portions. InvisiTasking is so good
that it is all but impossible to even detect whether Diskeeper is running. That means Diskeeper can run all the
time. It never needs to back off or shut down to reduce overhead, since overhead is already virtually non-
Answers to Frequently Asked Questions
45
existent. This means no more need for scheduling defragmentation. In fact, scheduling defragmentation
worsens performance by delaying the improvement that defragmentation brings. Diskeeper with InvisiTasking
means a computer performs at peak all the time, around the clock, not just for a few minutes after each
scheduled defragmentation run.
Why do I see increased CPU usage when Automatic Defragmentation is running?
If you monitor your computer systems’ resource usage with a third party application or systems monitoring
program, be aware that Diskeeper’s Automatic defragmentation with InvisiTasking uses idle, unneeded
resources. Therefore a CPU that might normally operate at 40% (thereby wasting 60% of the CPU’s potential)
will likely have periods of higher activity as Diskeeper leverages that otherwise wasted CPU time to improve
your system’s performance. Thus, thresholds set in a systems monitoring application may be exceeded and
trigger notifications. Since InvisiTasking immediately backs Diskeeper activity when other applications require
resources, this of course never impedes the system or other applications.
This information regarding design behavior is intended only to inform you that such events (greater and more
efficient use of resources) can be expected and is not an indication of any issue with Diskeeper or your
computer. In fact, it signifies that your system is making the most efficient use of resources possible,
minimizing any waste of potential productivity.
Support Services
47
Appendix C
Support Services
U.S., Asian and Latin American Support Services
Registered users are entitled to 90 days of free e-mail technical support, as well as special upgrade pricing,
from Diskeeper Corporation. If you have not yet registered your Diskeeper purchase, register your purchase
online via our website at:
http://diskeeper.com/register
Technical support questions can be answered from the Technical Support section of our website at:
mailto:[email protected]
You can also contact our technical support team by submitting e-mail to them directly from within our website
at:
http://diskeeper.com/supportrequest
When your 90-day free support period has expired, you can purchase the support plan which best suits your
needs. Diskeeper Corporation offers 24-hour, 7-day support plans. Contact Diskeeper Corporation to find out
which support options suit you best.
Diskeeper Corporation's address is:
Diskeeper Corporation
7590 North Glenoaks Boulevard
Burbank, California, USA 91504
48
Support Services
European Support Services
Registered users are entitled to 90 days of free e-mail technical support, as well as special upgrade pricing,
from Diskeeper Corporation. Our free European technical support is available Monday through Friday during
the first 90 days from 8:30 to 17:30. If you have not yet registered your Diskeeper purchase, register your
purchase online via our website at:
http://diskeepereurope.com/register.htm
Technical support questions can be answered from the Support section of our website at:
http://diskeepereurope.com/
You can also contact our technical support team via e-mail at:
mailto:[email protected]
When your 90-day free support period has expired, you can purchase the support plan that best suits your
needs. Diskeeper Corporation offers 24-hour, 7-day support plans. Contact Diskeeper Corporation to find out
which support options suit you best.
Diskeeper Corporation's address is:
Diskeeper Corporation
Kings House, Cantelupe Road
East Grinstead, West Sussex RH19 3BE
England
Glossary
49
Glossary
access: To store data on, or retrieve data from, a disk drive or other peripheral device. See also file.
administrator: See system administrator.
applet: A small application program that is usually built into an operating system or a larger application
program. For example, the built-in writing and drawing programs that come with Windows are sometimes
called “applets.”
application: A computer program, which causes a computer system to perform some useful work for the user.
ATA: Advanced Technology Attachment. One of several standard types of interfaces used to connect a disk
drive and a computer. See also PATA and SATA.
AutoPlay: A feature of some Windows applications on CD-ROM that causes the program to start automatically
when the CD-ROM is placed in the drive.
background processing: The execution of certain operations during momentary lulls in the primary
(foreground) process. An example of a background process is printing while a word processor is waiting for
keystrokes.
binary: From Latin “bini,” meaning two by two and “ary,” meaning of, or pertaining to. Computers use the
binary number system, which is a way of counting in which only two digits (0 and 1) are used. Contrast with
the familiar decimal number system, in which we count with 10 digits (0 through 9).
bit: Short for binary digit. The smallest unit of information handled by a computer. Like a light switch, a bit is
either on or off, which corresponds to a numerical value of one or zero. Larger numbers are expressed by
groups of bits. See also byte.
boot: Refers to the initial start-up of a computer, such as when you turn on the computer’s power. From the
word “bootstrap,” indicating the computer “lifts itself by the bootstraps;” that is, it gets itself going.
boot-time: The time during which a computer boots; that is, the computer is starting up and the operating
system has not yet taken over control of the computer.
browser: A software program, such as Microsoft’s Internet Explorer, designed to locate and view Web pages
on the Internet. In addition to displaying text, modern browsers also can display pictures and play sounds.
byte: A group of eight bits, which can represent a number from zero through 255, a letter of the alphabet, or a
variety of other things.
cache: From the French word cacher, meaning “to hide.” A temporary storage facility designed to speed things
up by providing information to software that would otherwise have to be obtained from a slower medium.
Caches exist for Web browsers, disk drives and CPUs. See also cache memory.
cache coherency: A condition where the data contained in the cache memories in a computer with multiple
processors is kept consistent at all times.
cache memory: In computers, a cache is a small amount of very fast memory that is placed close to (or inside)
the CPU chip, in order to improve performance. The cache memory holds copies of recently accessed data.
Because computer programs often run the same instructions repeatedly, many times the CPU will find the data
it needs in the cache and therefore will run faster because it does not need to access the computer’s main
memory.
CD-ROM: Compact Disk Read-Only Memory. A stiff plastic disk commonly used by software manufacturers
to distribute software to customers. As the name implies, the original contents of a CD-ROM cannot be
changed.
50
Glossary
central processing unit (CPU): The part of the computer hardware that controls the computer’s overall
operation and performs computations. Most modern CPUs are built into a single integrated circuit or chip. See
also Pentium, x86.
chip: See integrated circuit.
CHKDSK: A program (supplied with Windows NT, Windows 2000, Windows XP, and Windows Server
2003) that checks the integrity of a disk and corrects disk errors such as lost clusters. See also scandisk.
client: In a computer network, a computer that uses the services of another computer, called a server. For
example, a client can “ask” a server to provide it with needed data, or to print a file for the client. See also
server, workstation.
cluster: Smallest addressable unit of space on a disk. A one-byte file will actually use a cluster of disk space.
The minimum size of a cluster depends on the size of the disk volume. The FAT file system allows a maximum
of 65,536 clusters per volume, which means that the cluster size on a 64-megabyte disk volume is one kilobyte,
while a 128-megabyte volume uses two-kilobyte clusters. Thus, the FAT file system can be very wasteful of
disk space on large volumes. The NTFS file system does not suffer from this limitation.
COM: Acronym for Component Object Model, a specification developed by Microsoft for building software
components that can be made into programs or add functionality to existing programs running on Microsoft
Windows platforms.
component: A small modular program.html that performs a specific function and is designed to work
interactively with other components and application.html. See also applet, COM.
contiguous: Adjacent; placed one after the other. A contiguous file is not fragmented; that is, it takes up a
single “chunk” of disk space. See also fragmentation, defragmentation.
control file: A file (Diskeep.ctl) used by Diskeeper to keep track of and control defragmentation of disk
volumes.
controller: A specialized electronic circuit, which serves as an interface between a device, such as a disk drive,
and a computer. See also IDE, SCSI.
CPU: see central processing unit.
data: Information, as processed by a computer. Plural of the Latin word datum, meaning an item of
information.
database: A collection of related information about a subject, organized in a useful manner that provides a base
or foundation for procedures such as retrieving information, drawing conclusions, and making decisions.
datum: Singular of data.
defragmentation: The reduction or elimination of fragmentation, by making files and/or free disk space more
contiguous.
device: A machine, such as a printer or a disk drive.
digit: From Latin “digitus,” meaning finger. Any of the numbers 0 through 9 in the decimal number system,
called a digit because people originally used their fingers for counting. Computers use a binary number system
with only two digits (0 and 1).
directory: A file that contains a catalog of files and other directories stored on a disk, which allows you to
organize your files into groups, making them easier to find. Equivalent to folder.
directory consolidation: A Diskeeper feature which, at boot-time, gathers (almost) all directory entries on a
volume into a single area on the disk, instead of scattered in many places. Directory consolidation requires
sufficient contiguous free disk space into which the directories can be moved.
disk drive: A device containing one or more disks, treated as a unit by a computer.
Glossary
51
Diskeeper: A software product that increases system performance through disk defragmentation. It eliminates
resource-wasting file fragmentation safely, by consolidating fragmented files and free space.
diskette: See floppy disk.
domain: In Windows NT, Windows 2000, Windows XP, Windows Server 2003, and Windows Vista™ a group
of workstations and servers, defined by an administrator, that share a common directory database and allow a
user to log onto any resource in the domain with a single user ID and password. Each domain in a network has
a unique name.
drive: See disk drive.
drive letter: In Windows and MS-DOS operating systems, the naming convention for disk drives, consisting of
a letter, followed by a colon. Drives A: and B: are normally reserved for floppy disk drives and C: typically
indicates the first hard drive. See also volume.
encrypted file: A file that has been scrambled and made unrecognizable by anyone who does not have the
proper “key” to decode it. The Windows Encrypting File System (EFS) allows users to encrypt files and folders
on an NTFS volume to prevent access by unauthorized individuals.
event logging: The process of recording audit information when certain events occur, such as services starting
and stopping, users logging on and off and accessing resources. Logged Diskeeper events can be viewed with
the Event Viewer utility (in Administrative Tools.)
Event Viewer: A utility that is part of the Administrative Tools available in Windows, which permits the
viewing of logged events. See also event logging.
extended partition: A type of partition that permits the limitation of four partitions per disk drive to be
overcome. A disk drive may be partitioned into a maximum of four primary partitions, or three primary
partitions plus an extended partition. One or more logical drives may be created within an extended partition.
FAT: See file allocation table.
FAT file system: The file system used by MS-DOS and adapted for Windows to store information on disks,
which makes use of a file allocation table. There are three types of FAT file system. The FAT12 (12-bit) is
used on FAT volumes smaller than 16 megabytes in size, such as floppy disks—it is not supported by
Diskeeper. FAT16 can be found on all versions of Windows from Windows 95 through Windows Vista.
Windows Vista, Windows Server 2003, Windows 2000, Windows Me, Windows 98, and the later OSR 2
version of Windows 95 also support FAT32; Windows NT does not.
field: A subdivision of a record in a file. For example, a record in a customer file may contain a name field, an
address field and a phone number field.
file: A complete, named collection of data, such as a program, a set of data used by a program, or a usercreated document. See also record, field.
file allocation table (FAT): A table or list maintained by some operating systems, to keep track of how files
are stored on a disk.
file system: The method used by an operating system, of naming, accessing and organizing files and directories
on a disk. See also NTFS, FAT file system.
floppy disk: A removable storage medium, consisting of a small magnetic disk made of flexible plastic, housed
in a square protective envelope or cartridge. Originally, floppy disks really were “floppy,” because they were
enclosed in a paper envelope. Also called a diskette, which is a better name for the more recent design that uses
a stiff plastic cartridge. Contrast with hard disk.
folder: A file that contains a catalog of files and other directories stored on a disk, which allows you to
organize your files into groups, making them easier to find. Equivalent to directory.
formatting: A method of preparing a disk surface for use by placing certain magnetic patterns on it, which are
used by the file system in storing and retrieving data.
52
Glossary
fragmentation: The word fragmentation means “the state of being fragmented.” The word fragment means “a
detached, isolated or incomplete part.” It is derived from the Latin “fragmentum,” which in turn is derived from
“frangere,” meaning “break.” So, fragmentation means that something is broken into parts that are detached,
isolated or incomplete.
gigabyte: A measure of computer storage capacity equal to approximately a billion bytes. A gigabyte is two to
the 30th power, or 1,073,741,824 bytes.
graphical user interface (GUI): Pronounced “gooey.” A user interface, as used in the Windows operating
systems, which uses a mouse and graphic displays to interact with the user, with the purpose to make the
computer system easier to use than other operating systems, such as MS-DOS.
GUI: See graphical user interface.
hard disk: One or more rigid metal platters, coated with magnetic material. Contrast with floppy disk, or
diskette, which is made of plastic. Also used to refer to the physical unit that makes up a disk drive.
hardware: The physical parts of a computer system, including devices such as printers and disk drives.
Contrast with software.
I-FAAST™: A Diskeeper exclusive, Intelligent File Access Acceleration Sequencing Technology (I-FAAST)
improves file access and creation on NTFS volumes by up to 80% (average 10%-20%) above and beyond the
improvement provided by defragmentation alone. This is the first industry implementation of “Disk
Performance Calibration”, the modern evolution of the outdated and inconclusive disk optimization strategies
of the past.
InvisiTasking: A proprietary technology developed by Diskeeper Corporation that carefully monitors resource
consumption on a Windows computer system and injects Diskeeper processing into the unused portions—and
only into the unused portions. InvisiTasking is so good that it is all but impossible to even detect whether
Diskeeper is running.
I/O Smart: The Diskeeper I/O Smart feature intelligently monitors drive access during defragmentation to
ensure top system speed. When this option is selected, Diskeeper will temporarily suspend defragmentation
whenever other disk activity needs to occur (I/O throttling). This proprietary technology detects whether or not
the disk is busy with other I/O requests and pauses defragmentation to eliminate any potential interference with
user or system needs at the “disk” level.
IDE: Integrated Device Electronics. One of several types of interfaces between a disk drive and a computer,
where the controller is built into the disk drive, which eliminates the need for a separate controller card in the
computer. See also ATA and SCSI.
integrated circuit: Also called a chip. A collection of electronic parts with a specific purpose, built into a
single physical package. See also central processing unit.
Intel: Manufacturer of processor chips, known especially for the Pentium and x86 processors.
interface: The connection and interaction between hardware, software and/or the user. For example, a disk
controller provides a physical interface between a computer and a disk drive. The keyboard, mouse and display
are an interface between a computer and the user.
Internet: A global network.html that links millions of computer.html. One popular section of the Internet is
the World Wide Web, which allows computer users to view text and pictures with the aid of a browser, such as
Internet Explorer. E-mail (electronic mail) is another popular part of the Internet, which allows computer users
to send and receive written messages.
Internet Explorer: A software package developed by Microsoft for browsing the Internet, but increasingly
used with other applications.
job: A request to have the computer or its peripherals perform some activity. In relation to Diskeeper, it is a
request to have a disk defragmented.
Glossary
53
log file: A file that keeps track of certain events as they occur. Windows maintains several log files that can be
viewed with the Event Viewer.
logical drive: That portion of the space on a disk drive that is considered by the software to be a single unit. In
this context, logical means “conceptual.” because there is no direct relationship between the name and a
physical object. See also partition, volume.
long filenames: In the DOS operating system, filenames were limited to a maximum of eight characters,
followed by a period and up to three characters to indicate the type of file. This is also referred to as the 8.3 file
naming convention. The Windows 98/Me, Windows NT, Windows 2000, Windows XP, and Windows Server
2003 operating systems allow filenames that are over 200 characters long. In addition, these filenames may
contain a mixture of upper- and lowercase characters and embedded spaces.
master file table (MFT): On an NTFS volume, the master file table is a file, which contains information about
all other files in that volume. This includes the name of each file, its physical location on the disk, and other
information.
media: A collective word for the physical material on which computer-based information is stored, such as a
CD-ROM or floppy disk. Media is the plural of medium, but like data is often used in the singular form.
medium: See media.
memory: The computer’s temporary working storage, where program instructions and data are kept,
permitting the CPU to process the instructions.
MFT: See master file table.
Microsoft: A computer software company, with its head office in the state of Washington; creators of the MSDOS and Windows operating systems.
MMC: Microsoft Management Console. MMC can be used to create, save and open administrative tools
(called snap-ins), such as Diskeeper. MMC provides a common user interface for system tools, as well as a
system for managing hardware, software and network components.
MS-DOS: Microsoft Disk Operating System. An operating system designed for a small computer with a single
user running one application program at a time.
multitasking: A feature of an operating system, where the computer can work on more than one task at a time.
See also background processing.
network: A group of computers that are connected together and capable of exchanging data with each other.
See also server, client.
NTFS: New Technology File System. A file system designed specifically for use with Windows NT, and
carried into Windows 2000, Windows XP, Windows Server 2003.
OEM: Acronym for original equipment manufacturer. The term is misleading, because an OEM typically buys
computers from another manufacturer, customizes them for a particular application.html, and then sells them
under the OEM’s own brand name.
operating system: A collection of programs, which perform system functions and control the running of
application programs and the allocation of resources.
page file or paging file: An area of a disk that is set aside to hold data intended to reside in the computer’s
memory. Portions of the paging file are copied to memory as needed. This mechanism requires a much smaller
amount of physical memory than would be required if the entire program were to be loaded into memory all at
once. See also swap file.
partition: A subdivision of the space on a disk drive that is treated as though it were a separate physical unit. A
computer with only one hard disk drive can have a single partition, often called drive C:, or it can have several
partitions, such as drive C:, drive D:, and drive E:. See also volume, drive letter, primary partition, extended
partition, logical drive.
54
Glossary
PATA: Parallel Advanced Technology Attachment. Originally called ATA, but retroactively renamed PATA
with the introduction of Serial Advanced Technology Attachment (SATA) interfaces. One of several methods
of interfacing disk drives and other devices to computers. See also ATA, IDE, SATA and SCSI.
Pentium: The name of a type of processor, introduced by Intel in 1993. It is the successor to the 80486 and
equivalent to the 80586 chip in the x86 series.
peripheral device: (Related to periphery, roughly meaning “on the outside.”) A device, such as a disk drive,
printer, keyboard or mouse, connected to and used by a computer.
permission: The ability of a user on a computer system to access or modify files, especially those that he or she
did not create. Permissions exist for security reasons, to prevent unauthorized access to sensitive information.
The system administrator assigns permissions, or “who has access to what.”
platform: The environment, in which a computer system operates, either based on the computer’s CPU or its
operating system. For example: the x86 platform, or the Windows Server 2003 platform.
platter: A disk drive consists of one or more platters, each of which can receive magnetic recordings on both
sides. The platter spins like a phonograph record on a turntable.
primary partition: In Windows and MS-DOS operating systems, the disk space on a disk drive may be divided
into a maximum of four primary partitions; or three primary partitions plus an extended partition, which in turn
can contain one or more logical drives.
priority: On a Windows system, several programs can appear to be running at once, even though the CPU can
only process one instruction at a time. With the help of the operating system, the CPU processes a few
instructions from one program, then a few instructions of the next program, and so on, over and over. Without
priority assignments, each program would be given about the same amount of time in each “time slot.” but by
assigning priorities, the more important programs can be given longer time intervals than the less important
ones, allowing them to complete faster.
process: A program, along with the system resources the program requires to run. A process represents a unit
of resource ownership and work to be done. The operating system creates processes to keep track of resources
and to ensure the proper scheduling of tasks.
processor: See central processing unit.
program: A set of instructions that tell a computer what to do. Synonym: software.
RAID: Redundant Array of Independent Disks. A method of combining several disk drives to make one large
volume. Typically used on a network file server to achieve faster access, greater protection against disk failure,
or both.
record: A collection of related data items, treated as a unit. For example, in a file containing information about
a company’s customers, one record would consist of the particulars (name, address, phone number, etc.) of one
customer. See also field.
registry: A database that contains information about current hardware settings, installed software, user
preferences and associations between file types, and applications that access those files.
resource: Any part of a computer system, such as a disk drive, printer, or memory, which can be used by a
program.
SATA: Serial Advanced Technology Attachment. A successor to ATA (which was later renamed PATA). One
of several methods of interfacing disk drives and other devices to computers. See also ATA, IDE, PATA and
SCSI.
SCSI: Small Computer System Interface. One of several methods of interfacing disk drives and other devices to
computers. See also ATA, IDE, PATA, and SATAI.
server: On a computer network, a computer that makes resources available to other computers (clients or
workstations.) For example, all the computers on a network can be set up to share a single high-speed printer,
Glossary
55
which is connected to the server. Usually, the server is faster and more powerful than the client computers
connected to it.
service: A process that performs a specific system function and often provides an application programming
interface (API) for other processes to call. Diskeeper uses a Windows service, which allows Diskeeper to run in
the background while other applications are running.
Service Pack: A collection of software used to issue corrections and updates to software between major
releases. Usually refers to compilations of corrections and updates to a Windows operating system.
Set It and Forget It: A term that was created by Diskeeper Corporation, which is a registered trademark and
hallmark of the company. A “Set It and Forget It” product can operate transparently (unseen by the user) and in
the background (concurrent with other applications). A Set It and Forget It product runs without further
intervention or attention from the user or administrator.
SMS: System Management Server. A software product from Microsoft, which permits the system administrator
on a Windows NT, Windows 2000 or Windows Server 2003 network to do such things as install and run new
software on different computers on the network, all from a single location.
snap-in: A program, such as Diskeeper, that can be used with the Microsoft Management Console (MMC). For
more information, see the MMC Help facility.
software: A generic term for computer programs, taken collectively. Contrast with hardware. Software can be
categorized into application software and system software.
sparse files: A method of storing large files—that contain mostly empty space and not much data—in a way
that uses much less disk space than would otherwise be used. Sparse file support allows an application to create
very large files without committing disk space for every byte.
swap file: A file on a disk drive that Windows 98/Me uses to hold temporary data that will not fit into memory.
When needed, the operating system moves data from the swap file to memory. See also paging file.
system: The collection of one or more computers and peripheral devices. Sometimes used as a synonym for
operating system, or the combination of hardware and software, as a logical unit.
system administrator: The person in charge of maintaining a multi-user computer system.
system file: In general, a file that is part of, or accessed by, the operating system. The Diskeeper Volume Map
display shows certain system files in green, particularly the master file table (MFT) and several other files that
cannot be moved safely by Diskeeper (or any other defragmenter). These are not the files that make up the
Windows operating system, but the files that make up the NTFS file system.
task: A program or portion thereof that is run as an independent entity.
terabyte: A measure of computer storage capacity equal to 2 to the 40th power or approximately a thousand
billion bytes (or a thousand gigabytes).
trialware: A free software package from Diskeeper Corporation, such as Diskeeper, that has the same
functionality as the official version of the software, but which works for a limited time period, after which it
expires. Trialware allows you to try the software before making a buying decision.
utility: A program that provides basic services or functions.
volume: A subdivision of the space on a disk drive that is treated as though it were a separate physical unit, or a
combination of physical disks treated as a single unit. A computer with only one hard disk drive can have a
single volume, often called drive C:, or it can have several volumes, such as drive C:, drive D:, and drive E:.
See also drive letter, logical drive, partition.
volume set: In Windows, a single logical drive, which is composed of up to 32 areas of free space on one or
more disk drives. Volume sets can be used to combine small areas of free space on one or more disk drives into
a larger logical drive, or to create a single large logical drive out of two or more small disks.
56
Glossary
Windows: A family of operating systems, first introduced by Microsoft in 1983, with a graphical user
interface and which ran on MS-DOS based computers. See also Windows 95, Windows 98, Windows NT,
Windows 2000, Windows XP, Windows Server 2003 and Windows Vista.
Windows 2000: Originally named Windows NT 5.0, Windows 2000 is a family of operating systems for
desktop computers and network servers, announced by Microsoft in 1998. Windows 2000 resembled Windows
NT 4.0 and Windows 98, but had many enhancements and new features. Windows 2000 is available in several
editions, ranging from Windows 2000 Professional to Windows 2000 Advanced Server.
Windows 95: A version of Microsoft_Windows.html released in 1995. New features in Windows 95 with
regard to its predecessor, Windows 3.1, included a new user interface and support for 32-bit applications.
Windows 98: Successor to the Windows 95 operating system, Windows 98 featured support for the FAT32 file
system, greater Internet integration, and support for the latest (at the time) hardware developments.
Windows Me: Short for Windows Millennium Edition, an operating system released by Microsoft in
September 2000. Successor to Windows 98 and designed for home use, Windows Me offers enhancements in
the areas of digital media, user interface, home networking, and the Internet.
Windows NT: An operating system released by Microsoft in 1993 (NT stands for New Technology.) It has a
similar graphical user interface to Windows, but it does not run over MS-DOS and was designed specifically
for computer network environments.
Windows Server 2003: An operating system released by Microsoft in 2003 as the follow-up version to
Windows 2000 Server. Like its predecessor, it has a similar graphical user interface to Windows, but it does not
run over MS-DOS and has been designed specifically for computer network environments. Windows Server
2003 is available in Standard, Web, Enterprise, and Datacenter editions.
Windows Vista: Previously known by the codename of “Longhorn”, Windows Vista is an operating system
expected to be released by Microsoft in 2006 or 2007 as the follow-up version to Windows XP. It has an
updated graphical user interface as well as a number of other anticipated improvements. Windows Vista is
slated to be available in several editions for corporate and personal use.
Windows XP: An operating system released by Microsoft in 2001 as the follow-up version to Windows 2000.
Like its predecessor, it has a similar graphical user interface to other Windows versions, but it does not run
over MS-DOS and has been designed specifically for computer network environments. Windows XP is
available in several editions for different uses, such as Windows XP Professional for corporate use, or
Windows XP Home Edition for home users.
workgroup: In Windows NT, Windows 2000, Windows XP, or Windows Server 2003, a workgroup consists of
one or more computers that do not participate in a domain and are therefore responsible for their own security
and administration.
workstation: A computer that has been set up for use by an individual typically connected to a network. The
term is also used to indicate a client computer, in contrast with a server.
x86: Symbol to represent a series of CPUs, manufactured by Intel and others, including model numbers 8086,
80286, 80386, 80486 and 80586 (Pentium). All of the CPUs in this series have certain characteristics in
common, which permits software to be written that will run on any of them.
Index
57
Index
A
About the Diskeeper Service
Access permissions
setting
Access Time Section
Activation
Analyze button
Automatic Defragmentation
Automatic Defragmentation Timeline
AutoPlay
Average File Size
Average Fragments per File
5
45
27
2, 4
16
viii, 10, 20
20
3
28
28
B
Background process
5, 40
Before the Installation
1
Boot-Time defragmentation
14
overview
21
Paging File Defragmentation
44
Boot-Time Defragmentation
Directory consolidation
21
Master File Table defragmentation
21
Paging File defragmentation
21
properties
22
Boot-Time Defragmentation job Properties button
16
C
cache coherency
CD-ROM
Check for product update
CHKDSK program
Cluster Size
Computer pane
Console
Consolidating free space
CPU usage
39
2, 3
4
22
27
17
7
44
47
D
Dashboard Tab
Data collection
Data Fragmentation
Defragment button
Defragmentation
and the Master File Table
automatic
files not moved to beginning of disk
free space consolidation
18
36
28
16
44
10
45
44
how often to run
incomplete
Design Goals
Disk priority
Disk space required
Diskeeper
configuration properties
console
CPU usage
design goals
directories not moved
features
getting started
getting the most from
how often to run
installation
interface
overview
program group
properties
reinstalling
service
uninstalling
updates and upgrades
Diskeeper Configuration Properties button
Disks supported
45
43
39
31
2
32
7
47
39
44
13
7
14
45
1
15
13
3
32
5
5
5
32
16
1
E
Event Log
setting up the
Event Logging
Excess Directory Fragments
Exclusion List
internal
setting
Extended partitions
5
34
28
14
34, 43
33
1
F
File exclusions
File Systems Supported
Files not moved to beginning of disk
Files with Performance Loss
Findings Recommendations Section
Firewalls
Fragmentation
definition of
effects of
Fragmented Directories
Free Size
Free Space
consolidation
33
1
45
30
26
5
viii, 39
viii, 39
28
27
44
58
Index
G
Getting Started
Getting the most from Diskeeper
Glossary
7
14
51
H
Health Section
Help button
History Tab
26
16
19
I
Installation
before the
details
overview
short version
Interface
user
InvisiTasking
1
2
2
2
7
15
viii, 10, 13, 20, 46
primary
Pause button
Pentium processor
Percent Free Space
Percent of MFT in Use
Performance
Platforms supported
Power Management
Preface
Primary Defragmentation job Properties button
Primary partitions
Printing Volume pane information
Priority
setting the
Process Live Disks
Properties
Diskeeper configuration
Manual Defragmentation
Proxy Settings
L
19
Quick Launch pane
M
24
31
16
25
44
21
30
3
30
N
New Volume Detection
NTFS
37
viii, 43
P
Paging File Defragmentation
Paging/Swap File Size
Partitions
extended
17
RAID arrays
Registration
Registry
Repairing Windows
Resource requirements
Resume button
5, 14
1
Manual defragmentation
Manual Defragmentation
properties
Manual Defragmentation Job Properties button
Manual Job Report
Master File Table (MFT)
Master File Table Defragmentation
MFT Records in Use
MMC
Most Fragmented Files
32
31
36
R
26
Log Tab
Logging
Application Event Log
Logical drives
31
40
Q
J
Job Report Tab
1
16
1
27
30
40
1
35
vii
16
1
19
21, 44
30
1
1
4
3
5
2, 5
16
S
Safety
Saving Volume pane information
Service Pack
Service, Diskeeper
Setting up the Application Event Log
SETUP.EXE
Statistics Section
Stop button
Support Services
Europe
U.S.
39
19
2
5
5
2
27
16
50
49
T
Theory of Operation
Total Directories
Total Excess Fragments
Total Files
Total Fragmented Files
Total Fragments
Total MFT Fragments
Total MFT Size
39
28
28
28
28
30
30
30
Index
Volume sets
Volume Size
U
Uninstalling Diskeeper
Updates
checking for
Updates and Upgrades
Used Space
User Interface
1
27
5
W
4
32
27
15
V
Versions supported
Volume Fragmentation
Volume Map Tab
Volume pane
Volume Properties
59
1
28
25
18
20
Windows
disks supported
file systems supported
registry
repairing
resource requirements
versions and platforms supported
1
1
3
5
2
1
X
X86 processor family
1
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