iVMS-5260 Mobile Client User Manual

iVMS-5260 Mobile Client User Manual
iVMS-5260 Mobile Client
User Manual (Android)
UD.6L0202D2077A01
iVMS-5260 Mobile Client (Android) User Manual
User Manual
COPYRIGHT © 2015 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of
Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be
“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,
changed, translated, or distributed, partially or wholly, by any means, without the prior written
permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties,
guarantees or representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to iVMS-5260 Mobile Client Software.
The Manual includes instructions for using and managing the product. Pictures, charts, images and all
other information hereinafter are for description and explanation only. The information contained in
the Manual is subject to change, without notice, due to firmware updates or other reasons. Please
find the latest version in the company website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in
various jurisdictions. Other trademarks and logos mentioned below are the properties of their
respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS,
EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE
OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT
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PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
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iVMS-5260 Mobile Client (Android) User Manual
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH
ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
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iVMS-5260 Mobile Client (Android) User Manual
Table of Contents
Chapter 1
Overview ...................................................................................................................... 4
1.1
Introduction ............................................................................................................................. 4
1.2
System Requirements .............................................................................................................. 4
1.3
Network Topology .................................................................................................................... 4
Chapter 2
Installing and Uninstalling ............................................................................................ 5
2.1
Installing the Mobile Client ...................................................................................................... 5
2.2
Uninstalling the Mobile Client ................................................................................................. 5
Chapter 3
Running the iVMS-5260 ................................................................................................ 6
3.1
Configuring the Server Address ............................................................................................... 6
3.2
Logging In ................................................................................................................................. 7
3.3
Logging Out .............................................................................................................................. 8
Chapter 4
Camera Management ................................................................................................... 9
4.1
Live View .................................................................................................................................. 9
4.2
Playback ................................................................................................................................. 12
4.3
Managing Camera List ........................................................................................................... 14
4.3.1
Getting Camera Information ............................................................................................. 14
4.3.2
Managing My Favorites...................................................................................................... 15
Chapter 5
Image Management ................................................................................................... 16
Chapter 6
Uploading the Video ................................................................................................... 19
Chapter 7
Alarm Notification ...................................................................................................... 21
Chapter 8
Other Functions .......................................................................................................... 22
8.1
Data Usage Statistics .............................................................................................................. 22
8.2
About ..................................................................................................................................... 23
8.3
Help ........................................................................................................................................ 23
Appendix
................................................................................................................................... 24
Appendix 1 Error Code and Troubleshooting .................................................................................... 24
Appendix 2 Error Code Description ................................................................................................... 25
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iVMS-5260 Mobile Client (Android) User Manual
Chapter 1 Overview
1.1 Introduction
iVMS-5260 Mobile Client is installed on the Android 2.3.3 and higher version mobile device. The
iVMS-5260 Mobile Client is the mobile client software designed for getting access to the
iVMS-5200 Professional (hereafter simplified as iVMS-5200 Pro) via Wi-Fi, 3G and 4G network
with mobile device, it fulfills the functions of the devices connected to the iVMS-5200 Pro, such
as live view, remote playback, PTZ control and so on.


Before you can get live view or playback of the camera via iVMS-5260 Mobile Client, you
should configure SMS (Stream Media Server) for the area that the camera belongs to. For
configuring SMS for the area, please refer to the User Manual of iVMS-5200 Professional
Web Manager.
Network traffic charges may be produced during the use of this Mobile Client. Please refer
to the local ISP.
1.2 System Requirements
Hardware: At least 480*800 resolution and 1G RAM.
Software: Android 2.3.3 and higher version.
1.3 Network Topology
Please refer to the following figure for the network topology diagram.
Figure 1-1 Network Topology
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iVMS-5260 Mobile Client (Android) User Manual
Chapter 2 Installing and Uninstalling
2.1 Installing the Mobile Client
Purpose:
Follow the procedures to install the iVMS-5260 Mobile Client on the Android system.
Steps:
1. Log in the Google Play and search the “iVMS-5260”.
Or you can use your phone to scan the QR code shown on the login page of Web Manager,
Control Client or Web Client to directly enter the iVMS-5260 download page of Google Play.
2. Download the Mobile Client and install it on the Android system.
2.2 Uninstalling the Mobile Client
Purpose:
Follow the procedure to uninstall the iVMS-5260 Mobile Client on the Android system.
Steps:
1. Enter the Application Management interface of your mobile phone (Settings > Apps)
2. Find the Mobile Client and click it.
3. In the Application info interface of the Mobile Client, click Uninstall button and then click
OK button to uninstall the Mobile Client.
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iVMS-5260 Mobile Client (Android) User Manual
Chapter 3 Running the iVMS-5260
3.1 Configuring the Server Address
Purpose:
After you open the Mobile Client, the login interface appears by default. You may configure the
server address before you log in the system.
Steps:
1. Click the
icon to open the Mobile Client.
Figure 3-1 Login Interface of iVMS-5260
2. Click the
icon to go to the server address configuration interface, as shown in the
following figure.
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iVMS-5260 Mobile Client (Android) User Manual
Figure 3-2 Server Address Configuration Interface
3. Input the server address you want to connect and click the
icon to save the setting and
back to the login interface.
3.2 Logging In
Purpose:
You can log in the system after filling the required information.
Before you start:
Make sure you have configured the server address first, or there will be a hint after clicking the
Login button, and the screen jumps to the server address configuration interface.
Two kinds of user (normal user and domain user) are supported for accessing the iVMS-5200 Pro.
Please refer to the User Manual of iVMS-5200 Professional Web Manager for the detailed
introduction.
Option 1: Login with Normal User
Steps:
1. Select Normal Login and input the user name and password of iVMS-5200 Pro.
The user must be added on the iVMS-5200 Pro. For configuration of adding users,
please refer to the User Manual of iVMS-5200 Professional Web Manager.
2.
Click the


button to log in.
The account will be frozen for 10 minutes after 5 failed password attempts.
The number of the users who simultaneously log into the iVMS-5200 Pro via
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iVMS-5260 Mobile Client (Android) User Manual
iVMS-5260 is limited by the License you purchased. If the current logged in users
have reached the limit, then no more user can login again.
Option 2: Login with Domain User
Steps:
1. Click Domain Login and input the domain user name and password.
2.
Click the


button to log in.
The account will be frozen for 10 minutes after 5 failed password attempts.
The number of the users who simultaneously log into the iVMS-5200 Pro via
iVMS-5260 is limited by the License you purchased. If the current logged in users
have reached the limit, then no more user can login again.
3.3 Logging Out
Steps:
1. Click the
tab to enter the interface of other functions.
Figure 3-3 Interface of More Tab
2. Click the
in that interface.
3. Click Confirm in the popup menu.
Figure 3-4 Confirm to Log out
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iVMS-5260 Mobile Client (Android) User Manual
Chapter 4 Camera Management
4.1 Live View
Purpose:
In the live view mode, you can realize the PTZ control, capture, and video clips for the camera.
Steps:
1.
Click the
tab to enter the video interface.
Three kinds of icon will be displayed:
(control center),
(area) and
(camera).
Figure 4-1 Video Interface
2.
3.
Click the device name until the camera list appears.
Enter the live view interface.
Steps:
1) Tap
of the camera to show the hidden menu, as shown in the figure below.
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iVMS-5260 Mobile Client (Android) User Manual
Figure 4-2 Hidden Menu of the Camera
2) Click Live View button to enter the live view interface, as shown in the figure below.
Figure 4-3 Live View Interface
 The image displays in the 4-window division mode by default, you can double-click the
image to enlarge it, and you can slide to the left or right to view the image of other
windows.
 You can slide the control bar to left or right to show the hidden icons. Please refer to the
next table for detailed descriptions.
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iVMS-5260 Mobile Client (Android) User Manual
Table 4-1 Description of Live View Control Bar
Icon
Description
Icon
Description
Capture picture
Video clips
PTZ control
Stop live view
/


Video quality selection
Added/Not added to My
Favourites
Full-screen Live View
Rotate the device, and the screen switches to the landscape mode and start to full-screen
live view. The control bar is also provided.
Add the Live View Window
Steps:
1) Select a free window and and click the

Audio on/off
/
icon.
2) It will switch to the camera selection interface, select a camera and the live view image
will be displayed directly.
Stop the Live View Window
OPTION 1:
Click
to back to the camera list interface, and the live view of all cameras will be
stopped.
OPTION 2:
Select a window and tap
OPTION 3:
Steps:
to stop it.
1) Long-press the image until the
2) Move the image to the

icon and release, and then the corresponding live view
window will be stopped.
Picture Capture
In the live view mode, click

icon appears on the title bar
icon to capture the image.
The captured pictures are stored in the iVMS-5260 folder of the mobile phone.
Video Clips
Click the
icon to start clipping the video and the icon becomes
Click the
icon to finish video clipping.
Quality Selection
11
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iVMS-5260 Mobile Client (Android) User Manual

PTZ Control
When clicking the PTZ control icon
, it turns to blue icon
appears, as shown in the figure below.
, and the PTZ control bar
Figure 4-4 PTZ Control Mode
Table 4-2 Description of PTZ Control Bar
Icon
Description
Icon
Description
Patrol
Zoom
Focus
Iris
Call/Set Preset
3D Zoom In
You can slide the image to different directions to control the PTZ.
Eight directions control can be realized, as

,
,
,
,
,
You can quit the PTZ control interface by clicking on the blue icon
Video Quality Selection
For the network status may be unstable, you can click the
quality to adapt different situations.


,
,
.
button to select the video
The video quality of third-party camera cannot be set as Fluent.
When the video quality is set as Fluent, the audio will be disabled.
4.2 Playback
Steps:
12
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iVMS-5260 Mobile Client (Android) User Manual
1. Click the
tab to enter the camera list interface, and tap
of the camera to show the
hidden menu, as shown in the Figure 4-2.
2. Click
button to enter the playback interface, and it will begin to play back from the
beginning of that day.
Figure 4-5 Playback Interface
Table 4-3 Description of Playback Control Bar
Icon
Description
Icon
Capture screen
/
Description
Video clips
Start/Pause
/
Audio on/off
3. You can drag the timeline to the specific time.
4. Full-screen playback is also supported. Rotate the device, and the screen switches to the
landscape mode and start to full-screen playback. And the playback contrl bar is also
provided.
Rotate the device to the portrait mode to stop playing back.
5. You can click the
on the top-right of the screen to configure the search conditions,
including date and storage mode.
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iVMS-5260 Mobile Client (Android) User Manual
Figure 4-6 Record Search Interface
6. Click the
to set the search condition, or you can click the
playback interface.
to cancel and back to the
4.3 Managing Camera List
4.3.1 Getting Camera Information
Steps:
1. Click the
tab to enter the camera list interface, and tap
of the camera to show
the hidden menu, as shown in the Figure 4-2.
2. Click
button to get into the detail information of the selected camera, including
appearance, line status, PTZ control, device type and manufacturer of the device, as shown in
the figure below.
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iVMS-5260 Mobile Client (Android) User Manual
Figure 4-7 Camera Information
3. Click the
icon to back to the camera list.
4.3.2 Managing My Favorites
Steps:
1. Select a camera and go to the live view interface of it, click the
the camera to My Favourites, then the icon becomes
Or you can click the
icon becomes
.
2. Click the
on the control bar to add
.
on the upper-right corner of the Camera Details interface, then the
icon on the lower-right of the camera list to show the My Favorite folder, and
you can check the contents of My Favorites.
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iVMS-5260 Mobile Client (Android) User Manual
Chapter 5 Image Management
Steps:
1. Click the
tab and select the Image Management to enter the image management
interface.
The images and recording files are listed by time.
Figure 5-1 Image Interface
2. Tap the image or video you want to preview.
Figure 5-2 Image and Record Preview Interfaces
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iVMS-5260 Mobile Client (Android) User Manual
You can click the
icon on the bottom of the screen to delete the file.
3. For video files only, click
to play the record.
Figure 5-3 Record Playback Interface
Table 5-1 Description of Record Playback Control Bar
Icon
/
Description
Icon
Description
Capture screen
/
Audio on/off
Start/Pause
Delete the video
You can drag the cursor to locate the specific time.
4. (Optional) The batch deleting files is supported.
In the image management interface, click the
on the bottom of the screen. And tap to
select the files, and click the Delete button to confirm.
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iVMS-5260 Mobile Client (Android) User Manual
Figure 5-4 Batch Delete Files
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iVMS-5260 Mobile Client (Android) User Manual
Chapter 6 Uploading the Video
Purpose:
The live video of the mobile terminal which has installed with iVMS-5260 Mobile Client can be
uploaded to the Control Client for viewing.
Before you start:
At least one mobile terminal should be added to the iVMS-5200 Pro and the area that contains
the mobile terminal should be configured with SMS. For adding mobile terminal and managing
the area, refer to the User Manual of iVMS-5200 Professional Web Manager.
Two modes are available for viewing the live video from the mobile terminal.
Upload the Video: Actively ask for uploading the live video to the Control Client.
Receive the Video Upload Request: Allow the request from the Control Client of uploading the
live video.
Steps:
1.
Click the
tab to enter the interface of other functions.
2.
Click the Upload Video button to set the video upload parameters.
3.
Click
4.
Input the device No. of the mobile terminal that is added to iVMS-5200 Pro and click
Confirm to save the settings.
button to pop up the device No. window.
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iVMS-5260 Mobile Client (Android) User Manual
5.
6.
Login the iVMS-5200 Pro via Web Manager to check the device No. of the mobile terminal.
For details, refer to the User Manual of iVMS-5200 Professional Web Manager (Resource
Management->Adding the Mobile Terminal).
Set the switch for Allow Video Upload Request as on so that the Control Client can request
for video upload.
By default, the swicth of Automatically Accept Request will be turned on to accept the
video uploading request from the Control Client automatically. Otherwise, the following
windo will pop up when the Control Client asks for video upload, and you can click Accept to
allow the video uploading request manually.
Click
to ask for uploading the live video to the Control Client and the following
window pops up. When the Control Client allows the request, the live view taken by the
camera of your mobile terminal displays and the user who operate the Control Client can
also view the live video. You can adjust you mobile terminal to find a desired view.
For the operation via Control Client, refer to the User Manual of iVMS-5200 Professional
Control Client.
7.
Optionally, you can click
to edit the parameters of the uploaded video, including
resolution, frame rate, bitrate and I frame interval.
8.
Click
button if you want to stop the video uploading.
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iVMS-5260 Mobile Client (Android) User Manual
Chapter 7 Alarm Notification
Purpose:
The alarm message of the cameras that are connected to the iVMS-5200 Pro can be pushed to
your Mobile Client. You can check the alarm information and view the alarm linked live video and
playback.
The camera should have been configured with alarm notification as alarm linkage via Web
Manager. For details, refer to the User Manual of iVMS-5200 Professional Web Manager.
Steps:
1. When the Mobile Client received the alarm notificaiton, the following window pops up.
Note: If you do not run the Mobile Client or it runs in the background, you can go to the
notification center of your phone to check the received alarm notification.
2.
3.
You can check the detailed information of the alarm, including the alarm type, alarm time
and the alarm source.
Click Live View or Playback to view the live view or record file of the camera.
Note: The related record file of current day will be searched, and it will be played from 5
minutes before the alarm occurs. E.g., if the motion detection alarm occurred at 11:30, then
the record file plays from 11:25.
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iVMS-5260 Mobile Client (Android) User Manual
Chapter 8 Other Functions
8.1 Data Usage Statistics
Purpose:
When you get access to the iVMS-5200 Pro via the 3G and 4G network, the mobile data usage
will be recorded and you can view that of current day, current month and history
Steps:
1. Click the
tab to enter the interface of other functions.
Figure 8-1 Interface of More Tab
2. Click the Flow Statistic button to view the data usage.
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iVMS-5260 Mobile Client (Android) User Manual
Figure 8-2 Interface of More Tab
8.2 About
Steps:
1. Click the
tab to enter the interface of other functions.
2. Click About to get the Mobile Client information.
8.3 Help
Steps:
1. Click the
tab to enter the interface of other functions, as shown in the Figure 8-1.
2. Click Help to get the tutorial of the Mobile Client.
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iVMS-5260 Mobile Client (Android) User Manual
Appendix
Appendix 1 Error Code and Troubleshooting
Troubleshooting for N Class Error
N122, N123, N124 and
N125
1. Please verify the network of your mobile device is connected.
2. Please verify the server is online.
N124, N140, N141 and
N142
Verify the iVMS-5200 Pro supports the mobile device access.
N170
Please verify the Stream Media Server is working.
N171
Please verify you have the control authentication of iVMS-5200 Pro.
Troubleshooting for R Class Error
R1
1. Restart the Mobile Client.
2. The performance of the mobile device is not enough, or the
Mobile Client is not compatible with the mobile device, please
change one and try again.
R 3 and R13
Restart the Mobile Client.
R 12
Use the getDeviceInfo command and check if the return user name and
password are empty.
R 14
1. Restart the Mobile Client.
2. Close the other programs.
R 17
Use the getRealPlayURL command and check if the response rtsp
address from the iVMS-5200 Pro is correct.
R 18
1. Verify the network between the stream media server and mobile
network is connected.
2. Enter the More tab and verify the line selection is correct.
R 103, R 104, R 202,
R203, R 302, R 303, R
402, R 403, R 502, R
503, R 602, R 603, R
702, R 703, R 802 and R
803
Poor network connection, please change a network or try later.
R 101, R 105, R 106, R
204, R 205, R 304, R
305, R 404, R 405, R
504, R 505, R 604, R
605, R 704, R 705, R
804 and R 805
The return signaling from the stream media server is incorrect, you
may capture packages on the server and analyze the content.
R 903 and R 1001
The port for getting stream of stream media server is blocked.
1. Please verify the udp port is mapped;
2. Shutdown the firewall.
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iVMS-5260 Mobile Client (Android) User Manual
R 1103
The port for getting stream of stream media server is blocked.
Please verify the tcp port is mapped;
Shutdown the firewall.
Appendix 2 Error Code Description
N Class Error Code and Description (for interaction with CMS mainly)
N100
Inputting parameters error.
N120
Creating url object failed.
N121
Creating request object failed.
N122
http request timeout.
N123
http request exception.
N124
The response content of http request is not “Successful”.
N125
The response content of http request is empty.
N140
Creating data doc object failed.
N141
Getting root node failed.
N142
Analyzing response status code and description failed.
N160
Data is not found.
N161
No enough parameters or the parameters are incorrect when getting the
URL from the iVMS-5200 Pro.
N162
Session error.
N163
User is not found.
N164
The password is incorrect.
N165
The device is not found.
N166
The camera is not found.
N167
The line is not found.
N168
The control center is not found.
N169
The area is not found.
N170
The stream media server is not enabled.
N171
No permission.
N172
The recording file is not found.
N173
The user is blocked.
N174
The user is already logged in.
N175
The function is not supported by the iVMS-5200 Pro.
N199
Unknown error.
N200
Server exception.
R Class Error Code and Description (for interaction with SMS mainly)
R1
HPR initializing failed.
R2
Message queue starting failed.
R3
RtspClient initializing failed.
R4
Unsupported protocol.
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iVMS-5260 Mobile Client (Android) User Manual
R5
Call-back parameter is empty.
R6
Creating Rtsp engine failed.
R7
No more than 32 rtsp engines can be allocated.
R8
Invalid engine ID.
R9
The engine is not found.
R10
The engine is empty.
R11
The start time is empty.
R12
The device name or password is empty.
R13
Incorrect basic port number.
R14
Memory allocating failed.
R15
Uninitialized engine.
R16
VTDU4.0 does not support rtp or tcp.
R17
Incorrect rtsp address.
R18
Connecting stream media server failed.
R19
Not playing.
R101
Describe redirecting failed.
R102
Creating Describe signaling failed.
R103
Sending Describe signaling failed.
R104
Receiving Describe signaling failed.
R105
The response content of Describe signaling is not “Successful”
R106
Describe analyzing failed.
R201
Creating Setup signaling failed.
R202
Sending Setup signaling failed.
R203
Receiving Setup signaling failed.
R204
The response content of Setup signaling is not “Successful”.
R205
Analyzing Setup failed.
R301
Creating Play signaling failed.
R302
Sending Play signaling failed.
R303
Receiving Play signaling failed.
R304
The response content of Play signaling is not “Successful”.
R401
Creating change bitrate signaling failed.
R402
Sending change bitrate signaling failed.
R403
Receiving change bitrate signaling failed.
R404
The response content of change bitrate signaling is not “Successful”.
R501
Creating force I frame signaling failed.
R502
Sending force I frame signaling failed.
R503
Receiving force I frame signaling failed.
R504
The response content of force I frame signaling is not “Successful”.
R601
Creating random location signaling failed.
R602
Sending random location signaling failed.
R603
Receiving random location signaling failed.
R604
The response action of random location is not “Successful”.
R701
Creating pause signaling failed.
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iVMS-5260 Mobile Client (Android) User Manual
R702
Sending pause signaling failed.
R703
Receiving pause signaling failed.
R704
The response content of pause signaling is not “Successful”.
R705
Not in the pause status.
R801
Creating restore signaling failed.
R802
Sending restore signaling failed.
R803
Receiving restore signaling failed.
R804
The response content of restore signaling is not “Successful”.
R901
Creating RtpUdp engine failed.
R902
Initializing RtpUdp engine failed.
R903
Starting RtpUdp engine failed.
R1001
Creating RtcpUdp engine failed.
R1002
Initializing RtcpUdp engine failed.
R1003
Starting RtcpUdp engine failed.
R1101
Creating RtpTcp engine failed.
R1102
Initializing RtpTcp engine failed.
R1103
Starting RtpTcp engine failed.
R1201
Creating RtpRtsp engine failed.
R1202
Initializing RtpRtsp engine failed.
R1203
Starting RtpRtsp engine failed.
0101201050605
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iVMS-5260 Mobile Client (Android) User Manual
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