ReliTouch User Manual - Actuator Systems Australia

ReliTouch User Manual - Actuator Systems Australia
PREFACE
 Thank you for purchasing ReliTouch® RT-201 biometric
lock.
 Please read the documentation carefully before installation
& use. The manual details all installation procedures.
 If this lock is intended to be mated with a Lockwood
3570/3P72SS mortise (existing or new installation), please
refer to the Support section of our website at
http://www.advancedactuators.com.au/support/relitouchdocumentation-10/ and download “ReliTouch Installation
Manual: Lockwood Mortise”
 Manufacturer and/or Distributors of the ReliTouch® RT-201
will not be responsible for any damages caused by incorrect
installation or mishandling of the lock. Any such damages
will void manufacturer’s warranty. Further information on
the warranty terms and conditions can be found on page 97
of this manual.
 Important: The ReliTouch® outside (front) unit has been
designed for weather exposure. Exposure of the inside (back)
unit to the elements will void manufacturer warranty. See
page 98 of this manual for further information under
“Warranty Terms and Conditions”
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Table of Contents
Contents
Table of Contents ........................................................................................ 2
ReliTouch® RT-201 Installation Guide ..................................................... 4
Section 1 Parts........................................................................................... 4
Section 2 Required Tools ......................................................................... 5
Section 3 Pre-installation ......................................................................... 6
3.1 Mark and bore holes on the door ................................................... 6
3.2 Setting/Installing the latch and strike plate ..................................... 8
3.3 Removing handles and re-installing for Right/Left handed
configuration....................................................................................... 10
Section 4 Installation .............................................................................. 12
4.1 Impact Alarm Information ............................................................ 13
.2 Installing the Outside Unit .............................................................. 14
4.3 Installing the fixing plate .............................................................. 18
4.4 Installing the Inside Unit .............................................................. 19
Section 5 Power Options ........................................................................ 23
5.1 AA Batteries ................................................................................. 23
5.2 Hardwiring the ReliTouch® RT-201 ............................................. 24
ReliTouch® RT-201 Operations Manual ................................................ 25
***SECURITY WARNING*** .............................................................. 25
Definitions of Indication Beeps: ......................................................... 25
Definitions of LED ............................................................................. 26
Illuminating the ReliTouch® RT-201 Exterior Unit Keypad ............. 26
Section 1 LCD Menu ............................................................................... 27
Preamble ............................................................................................. 27
Menu 1 Lock Setup ................................................................................... 29
1.1 Date/Time ..................................................................................... 29
1.2 Sensitivity ..................................................................................... 34
1.3 Match Mode.................................................................................. 35
1.4 Lock ID ......................................................................................... 38
1.5 ClearFP&PIN................................................................................ 39
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1.6 Access Time ................................................................................. 41
1.7 Timed TUM .................................................................................. 53
1.8 Functions ...................................................................................... 70
Menu 2 User Edit ..................................................................................... 72
Preamble ............................................................................................. 72
2.1 Add FP .......................................................................................... 78
2.2 Add PIN ........................................................................................ 84
2.3 Delete PIN, FP, FP & PIN ............................................................ 85
2.4 Access Time ................................................................................. 86
Menu 3 Flash Drive ................................................................................ 97
3.1 Records Out .................................................................................. 98
3.2 Data Upload .................................................................................. 99
Menu 4 Records .................................................................................... 100
Menu 5 Hard Reset ................................................................................. 100
Menu 6 Update via USB ......................................................................... 101
Section 2 Unlocking the ReliTouch® RT-201 ..................................... 102
2.1 In 1:N Mode with an enrolled fingerprint................................... 102
2.2 In 1:N Mode with a registered PIN Code ................................... 104
2.3 In 1:1 Mode with an enrolled fingerprint ................................... 105
2.4 In 1:1 Mode with a registered PIN Code .................................... 107
2.5 With the override keys ................................................................ 108
Support Information: ............................................................................. 110
USER ENROLLMENT TABLE: .......................................................... 112
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ReliTouch® RT-201 Installation Guide
Section 1 Parts
Please familiarize yourself with all the parts in the packaging box of
ReliTouch® RT-201. If any part is missed or damaged, contact your
dealer immediately.
Indoor Unit
Universal Handles
Strike Plate & Box
Rubber Gaskets
Fixing Plate (Latch
mortise)
Over-ride Keys
Tubular Latch
( 60mm & 70mm
adjustable)
Outdoor Unit
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Spindle (or tailpiece)
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Installation Template
Spindle Springs
2 x 38mm screws
(for fixing plate)
2 x 78mm screws
(for
bottom fixing posts)
1 x 93mm screw (for top
fixing post)
Section 2 Required Tools
①One Electric or battery operated Drill
②One 10mm Diameter Drill Bit
③A pair of scissors
④One Philips head screw driver
Hacksaw or handheld bolt cutters
Tape measure
⑤One long, thin shafted Phillips Head Screwdriver
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Section 3 Pre-installation
3.1 Mark and bore holes on the door
3.11 Use the following steps to properly mark holes on door for
drilling:
1) Remove existing handle set.
2) Cut out the two, 10mm holes on the Installation Template that
correspond to your existing backset (60mm or 70mm).
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3) Rest the installation template on the front of the door, on top of the
existing 54mm hole, making sure that it is aligned properly for the
door’s existing 60mm or 70mm backset.
4) Mark the two, 10mm holes that you cut out of the installation
template on the door (with a magic marker).
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5) Bore the two, 10mm holes into the door (using a 10mm drill bit),
making sure that the holes fully penetrate through the door.
3.2 Setting/Installing the latch and strike plate
1) The latch that is included with the ReliTouch® RT-201 is
adjustable for doors that have 60mm or 70mm backsets. Adjust
the backset by sliding the spindle hole under the correct setting for
your door.
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2) Insert the latch into the hole in the edge of the door and screw into
place, making sure that the center of the latch’s spindle hole is in
the center of the drilled 54mm hole.
3) Screw the included strike plate into the door jamb.
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3.3 Removing handles and re-installing for Right/Left handed
configuration
1) The ReliTouch® RT-201 is a non-handed lock, meaning that it can
be installed on either a right handed or left handed door.
2) Use the following steps to install the handles:

2a) Insert outside units’ handle onto the lock based on your
right/left handed configuration.

2b) Turn the outside unit over and insert a long, thin Phillips
head screwdriver into the spindle hole.
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
2c) Fasten the screw, so the handle is firmly held in place.

2d) Follow steps 2a thru 2c for installation of the handle on
the inside unit.
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Section 4 Installation
NOTE: Measure the exact thickness of the door. You will need
to trim (cut) the fixing post screws to ensure a proper fit to the
door. The trimmed screws will be needed in Section 4.4.
Top Fixing Post Screw:
Trim for doors (mm):
≥35
Bottom Fixing Post Screws:
Trim for doors (mm):
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≥35
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≥45
≥45
≥60
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4.1 Impact Alarm Information
An impact alarm actuator has been mounted onto the back plate of
the outside unit. See the diagram for details.
Impact Alarm Actuator
The impact alarm will sound in the event of an impact to the lock
that causes the ReliTouch® RT-201 outside unit to dislodge from the
door. **If the actuator is not firmly depressed, then the alarm
will sound. The impact alarm is located under the rubber cover on
the outside unit.
The alarm will also sound if the outside units’ wire set is not fully
plugged into the inside unit.
If the alarm is triggered, make sure to check the door and the lock
immediately. If there is no emergency occurring, then remove the
batteries to stop the alarm and check connections.
Do not install batteries until installation is completed and lock is
installed securely on the door.
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.2 Installing the Outside Unit
1) Attach the rubber gasket to the back of the outdoor unit.
2) Turn the outside unit over to make sure that the spindle hole is
perfectly square and not angled.
3) Feed the wire set underneath the latch.
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4) Align the two middle fixing posts with the two corresponding
holes in the latch.
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5) Align two bottom fixing posts with two 10mm holes that were
drilled.
6) Insert outside unit onto the door, making sure that the two middle
fixing posts fit into the two holes in the latch and the two bottom
fixing posts fit perfectly into the two 10mm holes.
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7) Outside unit should be completely flush on the face of the door.
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4.3 Installing the fixing plate
The purpose of the fixing plate is to securely fasten the outside unit
onto the door, so installation of the inside unit will be easier,
requiring only one person.
1) Place fixing plate over the 54mm hole on the inside of the door.
2) Align center hole of the fixing plate with the spindle hole of the
latch.
3) Be sure that large rounded half circle is facing down on the fixing
plate (wire set goes thru large rounded half circle) and that the two
side screw holes are indented.
4) Screw the fixing plate onto the door with the provided 38mm
screws, so it is secure. DO NOT over tighten the screws.
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4.4 Installing the Inside Unit
1) Insert spindle thru the spindle hole of the latch into the spindle
hole of the outside unit. You should be able to feel the spindle pop
into the outside unit’s spindle hole.
2) Insert spring into inside unit’s square hole. VERY IMPORTANT
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3) Attach rubber gasket onto the inside unit.
4) Plug the wire set (**making sure black marker is on top of the
connector head, the two black marks should be lined up) into
plug on the inside unit. Be sure that wire set is fully plugged and
seated well.
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5) Stuff excess wires into the 54mm hole.
6) Install inside unit onto door, making sure that the spring does not
fall out when unit is placed upright and onto the spindle.
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7) Affix lock to the door with the three screws that match the
thickness of the door (per NOTE in beginning of Section 4). The
longer screw is for the top fixing post and the two shorter screws are
for the bottom fixing posts.
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Section 5 Power Options
5.1 AA Batteries
1) Remove battery cover
2) Insert 4 AA batteries into the battery pack located on the inside
unit. We recommend Lithium AA batteries for longevity. (1.5v only)
3) When batteries are inserted, two beeps are heard indicating that
the lock is ready to program.
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5.2 Hardwiring the ReliTouch® RT-201
It is possible to hard wire the ReliTouch® RT-201 to an external 6 to
12VDC/1.2 amp power supply for constant power.
IMPORTANT:

WHEN THE RELITOUCH® RT-201 IS HARD WIRED,
THE AA BATTERIES CAN BE LEFT IN THE
BATTERY PACK FOR BACK UP POWER.
Only licensed electricians should hard wire the unit. Actuator
Systems Australia Pty. Ltd., will not be held liable for faulty
hardwiring.
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ReliTouch® RT-201 Operations Manual
***SECURITY WARNING***
-
With no fingerprints or PIN Codes enrolled, the ReliTouch®
RT-201 will unlock when the # button is pressed on the
keypad.
-
It is strongly recommended that an Administrator (User IDs
1 thru 3) DELETE ALL Fingerprints and PIN Codes (see
Menu 1.5), prior to programming the ReliTouch® RT-201, in
the event that a User has been accidentally added prior to
programming.
Definitions of Indication Beeps:
Single, Short Beep



A button has been pressed.
An operational sequence has begun.
A fingerprint user has been added successfully.
Two, Short Beeps:

Door has been successfully unlocked.
Three, Short Beeps


Unsuccessful Fingerprint/PIN verification attempt.
New PIN code entry is already allocated to another User
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Six, Short Beeps


Low battery alert (change batteries)
Lock has been reset.
Definitions of LED
Red LED – Indicates any unsuccessful fingerprint/PIN verification
attempt.
Green LED – Indicates any successful fingerprint/PIN verification
attempt.
Illuminating the ReliTouch® RT-201 Exterior Unit Keypad
• Press and Hold any of the numbers on the keypad (0 thru 9) for
two to three seconds on the exterior unit.
• Keypad will illuminate for 5 seconds.
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Section 1 LCD Menu
Note: For ease of reference, for this section of the Operations Manual, the
sections are headed as Menu 1 through to Menu 4, with the sub sections
(e.g.) 1.1 Date/Time, 2.2 Add PIN etc., listed sequentially exactly as the
menu’s appear on the Lock LCD interface.
Contact us at [email protected] if you feel we can make
this manual more user-friendly.
Preamble
1) The “M” button stands for Menu and is used to enter different
menu options and it is also used to save changes made to the
ReliTouch® RT-201.
M button
2) The up and down arrows are used to scroll thru menu options.
UP & DOWN button
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3) The “E” button stands for Exit and this is pressed to exit
individual menu options. (Exceptions: when setting date ranges for
Access Control: “E” selected to initiate the “Save” prompt)
E button
NOTE: The following LOCK SETUP instructions are assuming
that there are no fingerprints enrolled in the ReliTouch® RT-201.
All LOCK SETUP functions can be done prior to enrolling an
Administrator fingerprint or PIN code.
If changes are being made to the LOCK SETUP (or any other menu
options for that matter) after an Administrator fingerprint has been
enrolled, then their fingerprint will need to be verified after pressing
“M” (e.g. “M” → Menu Options: 1. Master Fp or 2. Master
Pwd → (LCD instruction) “Press finger…” or “Pin_” to enter
the menu options.)
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Menu 1 Lock Setup
1.1 Date/Time
Setting up the Date and Time of the ReliTouch® RT-201 is critical
when using the ReliTouch® RUMS for programming (and audit trail)
features to ensure accurate time/date stamps for Audit Trail and
accurate time/date for Access Control
l) Press “M” (or “E” in this instance): the lock will display in
succession:
Current firmware:
Default date, time and day, display current lock ID and voltage
remaining in the batteries.
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Followed by NO MASTER!
The Lock Setup menu will then automatically display:
2) Option 1. Lock setup is highlighted. Press “M”
3) Option 1. Date/Time is highlighted. Press “M”
4) The format for the date setup is MMM/DD/YYYY.
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5) Choose the correct month by using the Up/Down arrows until
desired month is chosen and press “M” to save selection
6) Choose the correct day of the month by using the Up/Down
arrows until desired numeric day of the month is chosen and press
“M” to save selection.
7) Choose the correct year by using the Up/Down arrows until
desired numeric year is chosen and press “M” to save selection.
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8) The format of the time setup is HH:MM:SS and is in MILITARY
TIME, meaning that the clock is 24 hours, instead of 12 hours; e.g:
if it is 1:00 PM, the clock should be set up as 13:00:00.
9) Choose the correct hour by using the Up/Down arrows until
desired numeric hour is chosen and press “M” to save selection.
10) Choose the correct minute by using the Up/Down arrows until
desired numeric minute is chosen and press “M” to save
selection
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11) Choose the correct second by using the Up/Down arrows until
desired numeric second is chosen and press “M” to save
selection.
12) Choose the correct day of the week by using the Up/Down
arrows until desired day of the week is chosen and press “M” to
save selection.
13) Press “M” on Save to save complete Date/Time settings.
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14) “Saved” displays on LCD.
15) Press “E” to exit.
1.2 Sensitivity
NOTE:
- Fingerprint sensitivity settings range from 1 to 9. Setting 1 is
the most strict setting, meaning that quality of fingerprint and
placement of fingerprint need to be almost perfect. Setting 9 is
the least stringent setting in regards to fingerprint quality and
placement.
- IF YOU ARE HAVING RECOGNITION ISSUES WITH
ACCEPTING FINGERPRINTS SET THIS SETTING TO 9.
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1) In the Lock setup menu, scroll down to and highlight option 2.
Sensitivity and press “M”.
2) Use the up and down arrows to scroll thru the sensitivity levels
until the desired level is reached and press “M” to save setting.
3) Message “Saved” will display.
4) Press “E” to exit.
1.3 Match Mode
There are three choices for how the ReliTouch® RT-201 will verify
enrolled users for access to unlock the door:

1:N…When this is chosen, all users enrolled at this lock will
only need to match their enrolled Fingerprint OR PIN Code
to successfully unlock the door
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
1:1…When this is chosen, all users enrolled at this lock must
enter their User ID, then verify their enrolled Fingerprint or
PIN Code to successfully unlock the door.
e.g. (005 = USER ID from User Edit Menu)
5 + # +FP
OR
5 +* + PIN + *

1&N…When this is chosen, all enrolled users can use either
the 1:1 OR 1:N method to successfully unlock the door.
Use the following steps to set up the Matching Mode at the
ReliTouch® RT-201:
1) In the Lock setup menu, scroll down to and highlight option 3.
Match Mode and press “M”.
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2) Use the up and down arrows to scroll thru the matching modes
until the desired mode is reached and press “M” to save setting.
3) Message “Saved” will display.
4) Press “E” to exit.
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1.4 Lock ID
IMPORTANT NOTE: Setting up the Lock ID of the ReliTouch® RT-201
is critical when using the ReliTouch® RUMS for programming (and audit
trail); i.e. LOCK ID at the RT-201 must correspond with LOCK ID set up
with the optional RUMS software (if not you are setting yourself up for all
sorts of grief later on)
1) In the Lock Setup menu, scroll down to and highlight option 4.
Lock ID and press “M”.
2) Use the up and down arrows to scroll to the desired lock ID and
press “M” to save setting.
3) Message “Saved” will display.
4) Press “E” to exit.
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1.5 ClearFP&PIN
This menu has 2 options: 1. Clear FP and 2. Clear PIN. Selecting
these options will delete all Administrators and Users. Note: If
Users/Administrators have a PIN code associated with their FP, the
PIN codes should be cleared if you wish to reset all data
1) In the Lock setup menu, scroll down to and highlight option 5.
Clear FP & PIN and press “M”.
2) To delete all fingerprints, highlight the Clear FP option and press
“M”.
3) “Cleared” will display, indicating that all fingerprints have been
deleted.
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4) Press “E” to exit or wait momentarily for menu option 5:
ClearFP&PIN to reappear to select sub menu 2: Clear PIN
1) Select option 5: ClearFP&PIN again and press “M”.
2) To delete all PIN Codes, scroll down and highlight the Clear PIN
option and press “M”.
3) “Cleared” will display, indicating that all PIN Codes have been
deleted.
4) Press “E” to exit.
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1.6 Access Time
The ReliTouch® RT-201 has three TIME MODES that may be
chosen for the lock:

ANY TIME…When this is chosen, the specific lock allows
for all enrolled Users to have access to unlock the door. The
exception to this is if specific Timed Access is set up for
individual Users (see Section 2: User Edit).

INVALID…This can also be called lock down mode. When
this is enabled, only Administrators for the specific lock will
have access to unlock the door.
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
ACC-TIME…This mode allows for timed access to the lock
to be created for a specific date range, days of the week and
time frame within the days of the week. Acc-Time means
Access Time.
NOTE: The Acc-Time Setting chosen/created for the lock will
override any specific Timed Access assigned for a specific User (if
set in the “User Edit” menu (see Section 2: User Edit) . For
example, if ACC-TIME is chosen for the lock and set to Mon,
Wed and Fri 9am to 5pm, Users will only have access to unlock
the door during the set days and times, no matter what individual
timed access was set for them in the User Edit: menu 2.4.3: AccTime.
Administrators (User ID 1-3) will always have access to unlock
the ReliTouch® RT-201.
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1.6.1. INVALID:
1) In the Lock setup menu, scroll down to and highlight option 6.
Access Time and press “M”.
2) Scroll to “INVALID” option and press “M”.
3) Message “Saved” will display.
4) Press “E” to exit.
Reminder: selecting INVALID will allow Admin access only
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1.6.2. ANYTIME:
1) In the Lock setup menu, scroll down to and highlight option 6.
Access Time and press “M”.
2) Scroll to “ANYTIME” option and press “M”.
3) Message “Saved” will display.
4) Press “E” to exit.
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1.6.3. ACC-TIME:
1) In the Lock setup menu, scroll down to and highlight option 6.
Access Time and press “M”.
2) Scroll to “ACC-TIME” option and press “M”.
3) Highlight “Date”, press “M”.
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4) The “From” and “To” Date Range options display. The format
for the Date Range settings is MMM/DD/YYYY (from left to
right).
5) Use the up and down arrows to choose the appropriate MM, DD
and YYYY in each section. When desired numeric value is
chosen for each section, press “M” to move on to the next date
value.
Example: Desired “From” date is January 15, 2009. In the
“From” section:

Use the up and down arrows to select Jan and press “M”.
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
Use the up and down arrows to enter “15” (for the fifteenth
day of the month) and press “M”.

Use the up and down arrows to enter “2009” (for the Year)
and press “M”.

Use the same steps for the “To” date.
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6) Once the Date Range is set up, press “E”. Message “Save?” will
display on the LCD.
7) Press “M”. Message “Saved!” will display on the LCD. OR press
“E” to exit without saving.
8) Scroll to “Time”, and press “M”.
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
The format of the time setup is HH:MM and is in
MILITARY TIME, meaning that the clock is 24 hours,
instead of 12 hours; e.g. If the “From” time 11:00 PM, the
clock should be set up as 23:00.

Choose the correct “From” hour by using the Up/Down
arrows until desired numeric hour is chosen and press “M” to
save selection.

Choose the correct “From” minute by using the Up/Down
arrows until desired numeric minute is chosen and press “M”
to save selection.
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
Choose the correct “To” hour by using the Up/Down arrows
until desired numeric hour is chosen and press “M” to save
selection.

Choose the correct “To” minute by using the Up/Down
arrows until desired numeric minute is chosen and press “M”
to save selection.

Once the Time Frame is set up, press “E”. Message “Save?”
will display on the LCD.
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
Press “M”, Message “Saved!” will display on the LCD. OR
press “E” to exit without saving.
9) Scroll to “Week Days”, and press “M” to set up the Days of the
Week access for the RT-201.

Press “M” to choose “Y” (Yes) OR “N” (No) for each day of
the week that is highlighted.

If “Y” (Yes) is chosen for a specific day of the week, then all
enrolled Users (that do not have Acc-Times set up for their
specific individual User ID) will have access to unlock the
ReliTouch® RT-201®, on that day of the week, during the
Date Range and Time Frame that has already been set up.
Once the Date Range or Time Frame has expired, all enrolled
Users will not be able to unlock the ReliTouch® RT-201®.
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

Only Administrators (User ID 1-3) will have access to unlock
the ReliTouch® RT-201®.
If “N” (No) is chosen for a specific day of the week, then no
enrolled Users will have access to unlock the ReliTouch® RT201® for that day of the week. Only Administrators (User ID
1-3) will have access to unlock the ReliTouch® RT-201®.
Press “E” to exit and Up and Down arrows to scroll to the
next day of the week.

When setting for Saturday is completed, press “E”. Message
“Save?” will display on the LCD.

Press “M”, message “Saved!” will display. OR press “E” to
exit without saving.
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1.7 Timed TUM
Overview:
Timed (or Automatic) TUM (Temporary Unlock Mode) allows an
Administrator to set the ReliTouch® RT-201 to be armed to unlock
automatically at preset days and times upon the confirmation of a
registered user at or after the preset time (FUA)* and then
automatically revert back to “locked” (or normal) mode at time
expiry.
The Administrator may also preset holidays (dates) so that TUM will
not be armed or active during those days that Timed TUM has been
preset**.
* FUA: “First User Authentication”: the Administrator will arm the
open time; which will be displayed as “Armed!” once set. However
TUM will only activate [door will then remain unlocked] upon the
verification of a registered User’s FP or PIN. Door will remain
unlocked until preset time expiry.
** Example: if TUM has been set to operate Monday to Friday from
09:00 to 17:00 (9AM to 5PM) and a preset holiday(s) falls on a
Tuesday, the TUM feature will be bypassed on the date(s) set; even if
a registered User accesses the lock.
The TUM feature is especially useful for doors that require frequent
access (e.g. a shop front during business hours).
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1) In the Lock setup menu, scroll down to and highlight option 7:
Timed TUM and press “M”:
1.7.1: Setup Menu:
Press “M” to enter the Setup menu:
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1.7.1.1: Cancel TUM:
Overview: the Cancel TUM function will void all previous preset
data (Note: Holiday data will NOT be reset)
Press “M” to reset ALL data fields
→
All TUM data fields are reset to
“dashes” in both the “ALL” and “Daily” sub menus (below)
Tip: there are 2 ways to cancel TUM. The above method will void
ALL data fields in the TUM menu and is recommended for a
complete reset
Individual day resets may be carried out in their respective sub menu
and are detailed in their relevant section below
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1.7.1.2:Setup Days:
Overview: This menu has been designed for ease of setup. Most
businesses will operate the Timed TUM mode during business days
(e.g. Monday to Friday, 09:00 to 17:00 and say Saturday from 09:00
to 12:00). We recommend that if your office or business operates in a
similar manner, you set up the times you want your lock to be in
TUM mode in the “ALL” (days) menu, then edit individual days that
you do not want TUM to be armed.
Example 1 is shown below of setting your lock for the Timed TUM
mode on Monday to Friday from 09:00 to 17:00 and Saturday from
09:00 to 12:00.
Example 2 is shown below in the “Setup Holidays” menu to set the
Holiday criteria for the TUM you have set
Please read the important explanatory tips outlined below before
setting the time fields:
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Important Tips on setting Data Fields in the Timed TUM Menu:
 On initial setup, the system will display “dashes” (-- : --) in all
fields
 Pressing “M” will highlight the first “- -“ field; using the ↑ ↓ keys
will insert your desired time
 Pressing “M” to the next field will highlight the next “- -“. Use the
↑↓keys to enter a time, as with the remaining fields. If a time is
not inserted using the ↓ ↑ keys and “M” is pressed again, ALL
data fields will revert to “- -“; you will be prompted to “SAVE”
this entry and required to start again (this is an intentional design
criteria and this is the second way to cancel/void TUM for a
particular day)
 Once all time fields have been entered, pressing “M” when the
“ARM?” icon has been highlighted will change the text to
“ARMED!” and the system will automatically pop back to the
previous menu. Do not go back into the previous menu unless you
intend to change a data field. If you go back into the menu you
have just set previously unintentionally:
o the “ARM?” prompt will appear again. Press “E” to exit and
all previous data will be retained and
o If you press “M” unintentionally, the first data field will
revert to “- - “. If you do not want to change a data field,
press “E” to exit this menu and all data will be retained.
o If “M” is pressed again, ALL data fields will revert to “- -“;
you will be prompted to “SAVE” this entry and required to
start again (this is an intentional design criteria)
 Important: if a registered user uses their FP or PIN while in
Timed TUM, the ReliTouch 201SC will re-enter a locked
state. Simply re-enter FP or PIN to regain Timed TUM status.
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Example 1: Setting TUM for Monday to Friday, 09:00 to 17:00 and
Saturday 09:00 to 12:00 (recommended method):
1) Scroll to: Menu 1: Lock Setup → “M” → ↓↑ keys → 7. Timed
TUM → “M” → 1. Setup → “M” → 2. Setup Days:
2) Press “M” to enter the “Setup Days” sub menu → “M” → 1. ALL
3) Press “M” to highlight first data field:
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“ M”
4) Use ↑↓ keys to insert desired time, repeat process until all data
fields inserted
5) Pressing “M” after the last data field insertion will highlight
“ARM?”
6) Press “M” again to highlight “ARMED!”.
Timed TUM is now armed
ready for the first registered
User (FUA) to activate Timed
TUM on or after the preset time
of 09:00 for ALL days (i.e.
every day of the week).
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7) The menu screen automatically displays the “Days” menu. Use ↓↑
keys to navigate to “Saturday” → “M” → you will be prompted to
“ARM?” the system again
“ M”
The first data field will revert to “- -“. Use ↑↓ keys to insert
desired time of 09:00
“ M”
Repeat the process for the remaining fields and press “M” until the
system is “ARMED!”
Tip: As soon as an individual day has
been “ARMED!”, the data fields in the
“ALL” menu will revert to “- -“ (if set)
to indicate that data is no longer valid
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Lastly, “Sunday” needs to be made “void” for TUM:
8) Use ↓↑ keys from Days menu to select “Sunday”: → “M” → you
will be prompted to “ARM?” the system again
“ M”
Press “M” again so that the first field will revert to “- - “. Press “M”
a second time and all fields will show “- - “.
“ M”
Press “M” to highlight “SAVE”, then press “M” again to show
“SAVED!”
Your lock is now armed for TUM operation.
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9) To confirm your selections, press “E” to return to the Timed TUM
main menu, select 2. View → “M” → View Days:
“ M”
 You can now scroll through each day using the ↑↓ keys to confirm
your input
End of Example 1. The alternative method is to edit each individual
day. However, this can be a little time consuming and this the above
method is recommended.
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1.7.1.3: Setup Holidays
Overview: This menu has been designed for use in conjunction with
the Timed TUM mode. By setting dates in this menu that coincide
with public holidays, it alleviates the need of the Administrator to
remember to cancel TUM manually prior to each holiday event.
When a date has been set in this menu and there has been a Timed
TUM event set in the menu, Timed TUM will not be armed and
therefore will not activate, even with recognition of a registered User.
 Twelve (12) Holiday events may be entered into the system.
 The menu may be setup for the holiday to occur every year (e.g.
Dec 25 to Dec 26 every year “displayed as “Every Year” in the
setup menu) or a “one off” for a particular year (e.g. State of
Origin game, May 28, 2014)
 The “Cancel TUM” command in the main menu will not cancel
holiday dates set, they must be deleted individually.
Please read the important explanatory tips outlined below before
setting the time fields:
Important Tips on setting Data Fields in the Set Holidays Menu:
 On initial setup, the system will display “dashes” (-- : --) in all
fields
 Pressing “M” will highlight the first “- -“ field; using the ↑ ↓ keys
will insert your desired date(s)
 Pressing “M” to the next field will highlight the next “- -“. Use the
↑↓keys to enter a date, as with the remaining fields. If a date is not
inserted using the ↓ ↑ keys and “M” is pressed again, ALL data
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fields will revert to “- -“; you will be prompted to “SAVE” this
entry and required to start again
 (This is also the way to delete a date entry in the Set Holiday
menu)
 Once all date fields have been entered, pressing “M” when the
“SAVE?” icon has been highlighted will change the text to
“SAVED!” and the system will automatically highlight the same
number entry you just set. Do not press “M” again unless you plan
to edit the previous entry data field(s). If you press “M”
inadvertently:
 the year will revert to “- - - -“ Press “E” to exit and all
previous data will be retained and.
 If “M” is pressed again, ALL data fields will revert to “- - - “; you will be prompted to “SAVE” this entry and required
to start again (this is an intentional design criteria)
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Example 2: Setting Holidays:

Dec 25 to Dec 26 Every Year

One off Holiday, May 28, 2014

1) Navigate to Scroll to: Menu 1: Lock Setup → “M” → ↓↑ keys →
7. Timed TUM → “M” → 1. Setup → “M” → 2. Setup Holidays:
“ M”
2) Press “M” to access the setup display, press “M” to highlight the
“Year” field:
“ M”
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3) Use the ↓ key to highlight “Every Year”, press “M”.
“ M”
4) Continue to enter the desired dates as previously described, until
you are prompted to “SAVE?”. Press “M” again and the system
will momentarily display “SAVED!” (it will then revert back to
display “SAVE?”).
Tip: if you have seen “SAVED!”, do not be tempted to re-enter the
menu, only unless if you need to for any corrections (otherwise you
may have to re-enter the data)
Once set in the “Every Year” mode, every year until 2099 will cancel
(or void) the Timed TUM mode
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5) To set a one off holiday for May 28, 2014. After Holiday #1 set,
#1 is highlighted. Use ↓ key to highlight #2 :
6) Press “M” to highlight the year field and use the ↑ key to insert
2014 and then enter that data as previously described. When the
“SAVE?” prompt is displayed, press “M” to store the data when
“SAVED!” will be momentarily displayed before the display
reverts back to “SAVE?”
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Deleting a Holiday Event:
Example: delete #3: May 28, 2014.
 Enter Setup Holiday Menu
 Use ↓ key to navigate to position #3
 Press “M”: “Year” field will revert to “- - - -“
 Press “M” again: all fields will revert to “- - - -“
 Press “M” when “SAVE?” prompt is highlighted to display
“SAVED!” momentarily
 Press “E” to exit
“ M”
“ M”
“ M”
Note: All Holidays must be deleted individually if required using this
method from the “Setup Holiday” Menu
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View Holiday Roster:


From 1.7 Timed TUM menu → “M” → 2. View → “M” → 2.
View Holidays
Use the ↓ key to view holiday events set.
Use ↓ key to view each entry
Press “E” to exit
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1.8 Functions
Overview: Two optional functions for timeout (the time from when
the lock is energized to the time the lock will automatically shut
down after no data entry) and sound are available and useful for
setting up the unit or training staff:
1.8.1 Timeout:
“ M”
Default (and recommended) is 5 seconds (to prolong battery life). 4
choices are available: 5, 15, 30 and 60 seconds. Scroll for desired
timeout setting, then press “M” to display “SAVED!”
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1.8.2 Sound
Press “M” to toggle between key beep off or on:
“ M”
“ M”
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Menu 2 User Edit
Preamble
Fingerprint User IDs 1-3 are “Administrators”, meaning that
they have complete access to program the ReliTouch® RT-201
and to unlock the door at any time.
Fingerprint User IDs 4-7 are “Managers”, meaning they have
limited access to program the ReliTouch® RT201 (Delete User
and Timed TUM menu) and to unlock the door at any time
To access any menu options, after an Administrator fingerprint
has been enrolled, the Administrator’s fingerprint will need to be
verified after pressing “M” to enter the menu options.
The term “Fingerprint” is used as a general term when
describing fingers or thumbs to use for enrollment/verification.
Before enrolling and verifying fingerprints, make sure to read the
following helpful hints for Fingerprint Enrollment and
Verification:
Generally, the center of the vortex (swirl) of the fingerprint pattern is
the key data point; ideally, it is placed in the center of the sensor’s
glass window in a consistent way. Your finger or thumb should
be flat, motionless and held with light pressure in the same way
each time. See the picture below for some guiding drawings.
Also, be sure that your fingerprint is well defined, where you can
visibly see the well defined peaks and valleys of the vortex ridge
pattern.
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Light pressure when placing the finger or thumb on the scanner gives
the best image, but the finger must not move during scanning.
Adjust Fingerprint Sensitivity settings per Menu 1.2.
Moist fingers and thumbs give better images than dry ones. If on cold,
dry days you have difficulty, for example, try moistening your finger
or thumb with your breath or a little lotion.
Very dry, dirty, fingerprints with cracks going across them or scarred
fingers/thumbs are obviously not recommended, since they will
obscure the fingerprint.
Always wait until the fingerprint scanner turns on to place your
finger/thumb on the scanning window. This is true for both
fingerprint enrollment AND verification.
When trying to enroll or verify fingerprints in direct sunlight, be sure
to shade the sensor with your shadow, so sunlight will not reflect off
of the mirror in the sensor.
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Overview
Press “M” (lock will momentarily display a welcome message with
current Firmware version number, followed by factory preset date
and time along with the Lock ID and battery voltage
“NO MASTER” will momentarily be displayed followed by the
display prompt to enter a master FP (fingerprint) or PWD (password)

If an Administrator has already been added to the lock, the
Administrator will need to successfully verify their enrolled
fingerprint OR registered PIN code (use up and down
arrows to choose) after pressing “M”. Once the RT-201
Administrator is successfully verified, two short beeps will be
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heard, and the LED will flash green twice. If an
Administrator has Not been entered, proceed to the next step.
2) Scroll to menu option 2. User Edit. Press “M”.
3) When the “ID:” prompt is displayed, enter a numerical value (e.g.
1, 5, 69, 444 etc.), followed by the “#” key from the front (outside
unit) keypad.
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


(Remember: User IDs 1 thru 3 are “Administrators” (Master)
Users that will have access at any time to unlock the door or
program the ReliTouch® RT-201.
Users 4 thru 7 are “Managers” who have limited menu
access (i.e. are able to delete Users and edit the Timed TUM
mode) and access the lock at any time
Users 8 through 999 are General Users that have access to
unlock the door at times set up by one of the Administrator
Users and have no programming rights to the ReliTouch®
RT-201).
4) When a User number identifier has been entered, you are
presented with a sub-menu with four options (pictures show screens
for both “Master” and “User”:

1. Add FP – When this option is chosen, fingerprints can be
added for the specific User ID.

2. Add PIN –When this option is chosen, a PIN Code can be
created, changed or deleted for the specific User ID.

3. Del FP –When this option is chosen, the fingerprints
associated to the specific User ID will be deleted.
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
4. Access Time – When this option is chosen, it allows for
timed access to be created for a specific date range, days of
the week and time frame within the days of the week for the
Specific User ID. Again, any Acc-Time settings that were
previously made for the LOCK, will override any Access
Time settings for the specific User ID.
Tip: To edit (clear) the last entered digit on the outside keypad if
you’ve entered an incorrect number, press the “*” key
.
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2.1 Add FP
1) Select menu 2: User Edit.

ID: will be displayed
2) (Within 5 seconds), using the keypad on the front (outside) unit,
enter the numerical value corresponding to the desired
Administrator (1 to 3), Manager (4 to 7), or User (8 to 999)
followed by the “#” key
Step 1: select a
number from the
keypad
Step 2: Press “*”
or “#”
3) Sub menu 1. Add FP will automatically be displayed and
highlighted
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4) Press “M”.
(Note: If no fingerprints have been enrolled for this User ID, then 1N,
2N, 3N will be displayed. A total of 3 fingerprints (from fingers or
thumbs) can be enrolled for each User ID. If there are fingerprints
already enrolled for the User ID, then “Y” will be displayed next to
some or all of the numbers.)

Highlight 1N and press “M”.

The LCD will indicate “Capturing” and the finger print
scanner will initialize (“blink” once then steady green)

Rest desired finger or thumb on the sensor (outside unit).
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

Keep finger or thumb on the sensor while it flashes three
quick times. KEEP FINGER STILL DURING
SCANNING.
If finger/thumb “1” was successfully enrolled, a single short
beep will be heard, the LCD will display “Success” and 1N
will change to 1Y.
o If unsuccessful, “Failed” will display on the LCD and
1N will not change to 1Y. Repeat the steps above to
try again.
NOTE: If desired, the same finger/thumb can also be used
for fingers/thumbs “2” and “3”. This is recommended for
Users with poor quality fingerprints. However, different
fingers/thumbs can be used for fingers/thumbs 1, 2 &3.

Press the up arrow to highlight 2N and press “M”.
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
Rest the next (or same) desired finger or thumb on the sensor
(outside unit).

Keep finger or thumb on the sensor while it flashes three
quick times. KEEP FINGER STILL DURING SCANNING.
If finger/thumb “2” was successfully enrolled, a single short
beep will be heard, the LCD will display “Success” and 2N
will change to 2Y.

o If unsuccessful, “Failed” will display on the LCD and
2N will not change to 2Y. Repeat the steps above to
try again.
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
Press the up arrow to highlight 3N and press “M”.

Rest the next (or same) desired finger or thumb on the sensor
(outside unit).

Keep finger or thumb on the sensor while it flashes three
quick times. KEEP FINGER STILL DURING SCANNING.
If finger/thumb “3” was successfully enrolled, a single short
beep will be heard, the LCD will display “Success” and 3N
will change to 3Y.

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o If unsuccessful, “Failed” will display on the LCD and
3N will not change to 3Y. Repeat the steps above to
try again.

When all fingerprints have been successfully enrolled, 1Y,
2Y, 3Y will display. Press “E” to exit back to the specific
User IDs’ menu options.
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2.2 Add PIN
To Add or Modify a PIN CODE associated to the specific User ID,
scroll down to 2. User Edit, press “M”. Use the front keypad to
enter desired User ID (e.g. 69: 6 + 9 + #)
Using front
keypad: press 6 +
9+#
Press “M” →
“ M”
Using front keypad numerical keys, enter a unique code (from 1 digit
to 10) and press #
LCD will momentarily display “SAVED!” to confirm the entry, then
pop back to the User ID setup menu
Tip: If you enter a digit in error, use the “*” to delete the last entered
digit
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2.3 Delete PIN, FP, FP & PIN (associated to the specific User ID):
1) Select menu 2. User Edit, enter desired User ID from front keypad,
use ↓ key to select 3. Delete, use ↓ key to select 1. PIN only, press
M → LCD displays “Deleted!” momentarily to confirm your
selection then pops back to User ID setup menu
Using front
keypad: press 6 +
9+#
“ M”
Note: Functions 2 (FP Only ) & 3 (FP & PIN) operate in the same
manner
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2.4 Access Time
Overview
To set up Timed Access for the Specific User ID, scroll down to and
highlight menu option 4. Access Time and press “M”.
Each specific USER ID has three TIME MODES that can be set up
for them (Administrators can edit each specific User IDs Timed
Access at anytime):
 ANY TIME…When this is chosen, the specific User ID can
unlock the door with their enrolled fingerprints or PIN Codes
at any time. The exception to this is if specific Timed Access
is set up for the LOCK (under Menu 1; Lock Setup: 1.6.
Access Time)
 INVALID…This can also be called “lock down” mode for
the specific User ID. When this is enabled for the specific
User ID, the User will not be able to unlock the door with
their enrolled fingerprints or PIN Codes, until an
Administrator re-assigns them to ANYTIME or ACC-TIME.
 ACC-TIME…This mode allows for specific User ID to have
timed access to unlock the ReliTouch® RT-201 with their
enrolled fingerprints or PIN Codes during a specific date
range, days of the week and time frame within the days of the
week. Acc-Time means Access Time.
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NOTE: The Time Setting chosen/created for the LOCK (under
Menu 1, Lock Setup: 1.6. Access Time) will override any specific
Timed Access assigned for a specific User. For example, if ACCTIME is chosen for the lock and set to Mon, Wed and Fri 9am to
5pm, Users will only have access to unlock the door during the
set days and times, no matter what individual timed access was
set for them. However, Administrators (User ID 1-3) will always
have access to unlock the ReliTouch® RT-201.
2.4.1 Invalid
This setting will disable the Specific User ID access, either with FP
or PIN code until an Administrator resets that Specific User ID to
ANYTIME or ACC-TIME
1) In menu 2.4, scroll to 1. Invalid and press “M”
2) •Message “Saved!” will display. And you will be returned to
menu option 1. Invalid.
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3) Press “E” to return to exit
2.4.2 ANY TIME
(Access mode for the Specific User ID)

Scroll to “ANYTIME” option and press “M”.

Message “Saved” will display. And you will be returned to
menu option 2. Anytime

Press “E” to exit.

.
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2.4.3 ACC-TIME
(Timed Access mode for the Specific User ID)

Scroll to “ACC-TIME” option and press “M”.

Highlight “Date”, and press “M”.

The “From” and “To” Date Range options display. The
format for the Date Range settings is MMM/DD/YYYY
(from left to right).
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
Use the up and down arrows to choose the appropriate MM,
DD & YYYY in each section. When desired numeric value
is chosen for each section, press “M” to move onto the next
date value.
o Example: Desired “From” date is January 15, 2009. In
the “From” section:
o Use the up and down arrows to enter Jan (for January)
and press M.
o Use the up and down arrows to enter “15” (for the
fifteenth day of the month) and press M.
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o Use the up and down arrows to enter “2009” (for the Year)
and press M.


o Use the same steps for the “To” date.
Once the Date Range is set up, press “E”. Message “Save?”
will display on the LCD. Press “M”.
Message “Saved!” will display. Press “E” to exit without
saving.
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Use the following steps to set up the Time Frame for the Specific
User ID:

The format of the time setup is HH:MM and is in
MILITARY TIME, meaning that the clock is 24 hours,
instead of 12 hours; e.g.: If the “From” time 11:00 PM, the
clock should be set up as 23:00.

Choose the correct “Fr: (From)” hour by using the Up/Down
arrows until desired numeric hour is chosen and press “M” to
save selection.

Choose the correct “Fr: (From)” minute by using the
Up/Down arrows until desired numeric minute is chosen and
press “M” to save selection.
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
Choose the correct “To” hour by using the Up/Down arrows
until desired numeric hour is chosen and press “M” to save
selection.

Choose the correct “To” minute by using the Up/Down
arrows until desired numeric minute is chosen and press “M”
to save selection.
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
Once the Time Frame is set up, press “E”. Message
“Save?” will display on the LCD. Press “M”.

Message “Saved!” will display. Press “E” to exit without
saving.
Use the following steps to set up the Days of the Week access for
the Specific User ID:

Highlight “Week Days”, and press “M”.
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
Press “M” button to choose “Y” (Yes) OR “N” (No) for each
day of the week that is highlighted.

If “Y” (Yes) is chosen for a specific day of the week, then the
Specific User ID will have access to unlock the ReliTouch®
RT-201 with their enrolled fingerprints and/or PIN Code, on
that day of the week, during the Date Range and Time
Frame that has already been set up. Once the Date Range or
Time Frame has expired, the fingerprints and PIN Code
associated to the Specific User ID will not be able to unlock
the ReliTouch® RT-201.
If “N” (No) is chosen for a specific day of the week, then the
enrolled fingerprints and/or PIN Code associated to the
specific User ID will not be able unlock the ReliTouch® RT201 for that day of the week.
Press “E” to save the selection and exit, and then scroll to the
next day of the week.


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
When setting for “Saturday (Sat)” is completed, press “E”.
Message “Save?” will display on the LCD.

Press “M”. Message “Saved!” will display.
Press “E” to exit, multiple times, until the “Bye” message
displays and the ReliTouch® RT-201 LCD powers off.
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Menu 3 Flash Drive
This menu allows an Administrator to download Audit Trail records
(3.1 Records Out) and upload Administrator/User settings (3.2 Data
Upload) via a USB flash drive from the optional RUMS software
package into the USB slot located at the bottom of the inside unit.
Notes:
 Always ensure the USB contains only data pertaining to the
operation of the lock (i.e. no other file extensions e.g. JPG, PDF
etc). Failure to do so can damage the firmware at the lock.
 Only Audit Trail records will be downloaded from the lock, i.e. if
you enrolled a User at the lock itself with FP and/or PIN codes,
this data will NOT be downloaded and transferred to RUMS.
 All data uploaded from the USB will over write data in the lock
internal memory; e.g. if User 0004 was enrolled at the lock and
you allocate a different User 0004 using RUMS, the data from
RUMS will replace the data inserted at the lock itself.
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3.1 Records Out
1) the USB can be inserted at any time
2) Select menu 3. Flash Drive; press “M” sub menu 3.1. Records
Out is displayed
3) Press “M”, message Plug in U-disk will automatically appear,
blue light (at base of inside unit) will illuminate when the USB has
been inserted and begins to interrogate the lock
4) Message U-disk ok! will display when successful interrogation is
complete (if you get a “Userfile Error” at this point, either the Lock
has not been assigned an ID or there are foreign files [e.g. JPG]
present on the USB)
5) the USB will immediately begin to communicate with the lock and
you will see either:

No Records! This indicates that there has been no activity at
the lock since the last time the USB interrogated the lock, or

Set up file……ok, followed by Completed! Indicating
successful downloading of Audit Trail data
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3.2 Data Upload
1) the USB can be inserted at any time
2) Select menu 3. Flash Drive; press “M” sub menu 3.2. Data Upload is
displayed
3) Press “M”, message Plug in U-disk will automatically appear, blue light
(at base of inside unit) will illuminate when the USB has been inserted and
begins to interrogate the lock
4) Message U-disk ok! will display when successful interrogation is
complete (if you get a “Userfile Error” at this point, either the Lock has
not been assigned an ID or there are foreign files [e.g. JPG] present on the
USB)
5) Message “Devfile reading….ok” indicates the USB is interrogating the
lock,
6) Message “Userfile reading…..ok” displays momentarily followed by
User ID numbers showing in succession (uploaded). When the data transfer
is complete, the message “Rec Read” is displayed
7) the sub menu “Data Upload” is displayed automatically. Press “E” to
exit to main menu, “E” again to exit lock functions
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Menu 4 Records
Press “M” to display the number of times the lock has been used
Menu 5 Hard Reset
This function resets all settings to factory default
“ M”
Press “M” to begin the reset procedure. At completion, LCD will display
“Done!” momentarily, then pop back to main menu.
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Menu 6 Update via USB
Overview: This function allows all new firmware revisions (from version
3.04 onwards) to be updated via USB.
1) Insert the USB drive into the slot, navigate to 1.6, press “M” (ensure
blue light illuminates – this ensures the USB is inserted correctly).
2) New firmware will upload automatically
“ M”
Automatic upload of new firmware will begin when “….ok” is displayed,
followed by “Firmware reading”, then “Updating….Please wait!”. On
completion, the LCD will display “Done!” and lock will automatically turn
off
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Section 2 Unlocking the ReliTouch® RT-201
2.1 In 1:N Mode with an enrolled fingerprint
1) Press the # button on the keypad of the outside unit.
2) A single short beep will be heard and the fingerprint sensor will
power on.
3) After the fingerprint sensor flashes the second time, rest an
enrolled fingerprint on the sensor window to verify.
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4) If fingerprint verification was successful, (two short beeps will be
heard,) the green LED will flash and the ReliTouch® RT-201 will
unlock (and remain unlocked for approximately four seconds).
If verification of the enrolled fingerprint was not successful on the
first attempt, the LED will flash red (no beeps). If this happens, reposition the enrolled fingerprint on the sensor. The sensor will try
two more times to verify the enrolled fingerprint. If all three
attempts fail the LED will flash red three times and three short
beeps will be heard. Remove the enrolled fingerprint and start over
from the beginning of this section. Also, check to make sure that
the fingerprint being used has been enrolled.
If the LED flashes red three times, and three short beeps are heard,
after * or # button was pressed, this indicates that the matching
mode is set to 1:1.
If LED flashes red once, and one single beep is heard after a
successful verification, this indicates that User ID associated to the
enrolled fingerprint is either outside of their Timed Access settings,
OR their User ID is set to INVALID, OR the lock is set to
INVALID.
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2.2 In 1:N Mode with a registered PIN Code
1) Enter the registered PIN Code on the keypad of the outside unit
and press **. (star star)
2) If PIN Code verification was successful, two short beeps will be
heard, the green LED will flash and the ReliTouch® RT-201 will
unlock (and remain unlocked for approximately four seconds).
If verification of the registered PIN Code was not successful, the
LED will flash three times, three short beeps will be heard and the
ReliTouch® RT-201 will power off. Start over from the beginning
of this section. Also, check to make sure that the PIN Code being
used has been registered, AND make sure that the matching mode
is set to 1:N.
If LED flashes red once, and one single beep is heard after the PIN
code was successfully entered, this indicates that User ID
associated to the enrolled fingerprint is either outside of their
Timed Access settings, OR their User ID is set to INVALID, OR the
lock is set to INVALID.
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2.3 In 1:1 Mode with an enrolled fingerprint
1) Enter the specific User ID on the keypad of the outside unit,
followed by pressing the # button. The sensor will power on.
2) After the fingerprint sensor flashes the second time, rest the
enrolled fingerprint associated to the User ID on the sensor
window to verify.
3) If fingerprint verification was successful, a single short beep will
be heard, the green LED will flash and the ReliTouch® RT-201
will unlock (and remain unlocked for approximately four seconds).
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If verification of the enrolled fingerprint was not successful on the
first attempt, the LED will flash red (no beeps). If this happens, reposition the enrolled fingerprint on the sensor. The sensor will try
two more times to verify the enrolled fingerprint. If all three
attempts fail the LED will flash three times and three short beeps
will be heard. Remove the enrolled finger and start over from the
beginning of this section. Also, check to make sure that the
fingerprint being used has been enrolled.
If the LED flashes red three times, and three short beeps are heard,
after the specific User ID and # button were entered, this indicates
that the matching mode is set to 1:N.
If LED flashes red once, and one single beep is heard after a
successful verification, this indicates that User ID associated to the
enrolled fingerprint is either outside of their Timed Access settings,
OR their User ID is set to INVALID, OR the lock is set to
INVALID.
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2.4 In 1:1 Mode with a registered PIN Code
1) Enter the specific User ID on the keypad of the outside unit, Press
*, Enter the Registered PIN Code and Press **.
2) If PIN Code verification was successful, two short beeps will be
heard, the green LED will flash and the ReliTouch® RT-201 will
unlock (and remain unlocked for approximately four seconds).
If verification of the registered PIN Code was not successful, the
LED will flash three times, three short beeps will be heard and the
ReliTouch® RT-201 will power off. Start over from the beginning
of this section. Also, check to make sure that the PIN Code being
used has been registered, AND make sure that the matching mode
is set to 1:N.
If LED flashes red once, and one single beep is heard after the PIN
code was successfully entered, this indicates that User ID
associated to the enrolled fingerprint is either outside of their
Timed Access settings, OR their User ID is set to INVALID, OR the
lock is set to INVALID.
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2.5 With the override keys
1) Insert key into the keyhole.
2) Turn the key in the RIGHT direction to horizontal level (90
degrees).
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3) Pull up on the handle
4) Turn the key back in the opposite direction and pull key out of the
keyhole.
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Support Information:
Contact the Actuator Systems Australia ReliTouch® dealer you
purchased the lock from OR
Contact us at [email protected] or 1300 905 299for additional support.
All RMA’s and Repair requests are handled on the support RMA
page on the Actuator Systems website at:
https://www.advancedactuators.com.au/support/submit-rma/
ACTUATOR SYSTEMS LIMITED 2 YEAR WARRANTY
COVERAGE IS AS FOLLOWS:
If your ReliTouch experiences any mechanical or electronic failure
caused by defects in material or manufacturing workmanship during
the 2 year warranty period Actuator Systems will repair or replace
the unit at Actuator Systems expense including ground shipment
expenses. In addition during the first 30 days after purchase Actuator
Systems offers a FREE hot-swap of the ReliTouch with a new
ReliTouch at Actuator Systems expense. You must return your
original ReliTouch lock within 14 days from the date you receive
your replacement lock or you are liable for the full retail price of the
replacement lock. Hot-swaps after the first 30 days are available for a
fee. Your returned ReliTouch must include all items that were
originally included in the package or additional fee’s will apply.
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Your limited warranty is voided if any of the following
conditions are true:
1. The ReliTouch is abused or misused
a. This includes scratches or other damage that can
occur during installation.
2. The ReliTouch is damaged or neglected during installation or
use.
a. This includes exposure of the inner portion of the lock
(the portion with the LCD screen) to rain or snow.
The outdoor portion can be exposed and is designed
for rugged exposure.
b. Mounting the lock on any temporary building (such as
a shed) or semi-permanent buildings (such as a pool
enclosure) voids the warranty.
c. Mounting the lock on any porous surface. This
includes materials such as grooved woods or any
surface that prevents the rubber grommet from sealing
the lock to the surface of the door.
3. Modification of the ReliTouch in any way.
4. Expedited shipping for replacement units (this is available
when you submit the RMA, you just pay the difference over
ground ship).
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USER ENROLLMENT TABLE:
User
ID
Hand
(L/R)
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PIN
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Name
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