Kramer VW-4 User Manual

USER MANUAL
MODEL:
VW-4
4 Output Video-Wall Driver
P/N: 2900-301487 Rev 1
www.kramerAV.com
Kramer Electronics Ltd.
Contents
Introduction
Getting Started
Overview
Typical Applications
Defining VW-4 4 Output Video-Wall Driver
Mounting VW-4
Connecting VW-4
Connecting to VW-4 via RS-232
Connecting via Ethernet
Configuring VW-4
Configuring SETUP DIP-Switches
Using the VW-4 App
Adjusting the Video-Wall Image
Upgrading Firmware
Technical Specifications
Default Communication Parameters
Default EDID
Protocol 3000
Understanding Protocol 3000
Protocol 3000 Commands
Result and Error Codes
VW-4 – Contents
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Introduction
Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world
of unique, creative, and affordable solutions to the vast range of problems that confront the
video, audio, presentation, and broadcasting professional on a daily basis. In recent years, we
have redesigned and upgraded most of our line, making the best even better!
Getting Started
We recommend that you:
•
Unpack the equipment carefully and save the original box and packaging materials for
possible future shipment.
•
Review the contents of this user manual.
Go to www.kramerav.com/downloads/VW-4 to check for up-to-date user manuals,
application programs, and to check if firmware upgrades are available (where appropriate).
Achieving Best Performance
•
Use only good quality connection cables (we recommend Kramer high-performance,
high-resolution cables) to avoid interference, deterioration in signal quality due to poor
matching, and elevated noise levels (often associated with low quality cables).
•
Do not secure the cables in tight bundles or roll the slack into tight coils.
•
Avoid interference from neighboring electrical appliances that may adversely influence
signal quality.
•
Position your Kramer VW-4 away from moisture, excessive sunlight and dust.
Safety Instructions
Caution:
• This equipment is to be used only inside a building. It may only be connected to other
equipment that is installed inside a building.
• For products with relay terminals and GPI\O ports, please refer to the permitted rating
for an external connection, located next to the terminal or in the User Manual.
• There are no operator serviceable parts inside the unit.
Warning:
• Use only the power cord that is supplied with the unit.
• To ensure continuous risk protection, replace fuses only according to the rating
specified on the product label which is located on the bottom of the unit.
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Recycling Kramer Products
The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce
the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected
and recycled. To comply with the WEEE Directive, Kramer Electronics has made
arrangements with the European Advanced Recycling Network (EARN) and will cover any
costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on
arrival at the EARN facility. For details of Kramer’s recycling arrangements in your particular
country go to our recycling pages at www.kramerav.com/support/recycling.
Overview
Congratulations on purchasing your Kramer VW-4 4 Output Video-Wall Driver, designed to
configure and manage video-walls quickly and easily. Use one VW-4 device to create any wall
configuration with up to 4 displays, for example, a 2x2, 4x1, 1x4, 2x1, 3x1 video-wall. Connect
additional devices to create walls of any size and configuration of up to 64 displays. Configure
a single or multiple device setup using the VW-4 app via Ethernet or RS-232, or quickly
configure a basic setup using the local DIP-switches.
VW-4 provides exceptional quality and user-friendly operation.
Exceptional Quality
•
Scalable Video-walls – Create and manage a video-wall of up to 4 displays or, by adding
devices, create video-walls of up to 64 displays.
•
Content Protection – Supports HDCP 2.2 on the input and loop output and HDCP 1.4 on
the main outputs.
•
EDID Support – Upload EDID files, copy any output EDID to the input, and select from
several built-in EDID files.
•
Reliable Video – Features constant output sync, and includes auto-sync off options for
shutting down the output when no input is detected.
•
Auto Display Powering – CEC capabilities turn ON or OFF the connected displays
according to the status of the input video.
•
HDMI Support – CEC (by-pass loop for output only), 4K@60Hz (input and loop output),
1080P (output), Deep Color, 7.1 PCM, as specified in HDMI 2.0.
Advanced and User-friendly Operation
•
Quick, Basic, Local Setup – Use front panel DIP-switches for basic setup of video-walls
up to 16 displays.
•
Full Feature Configuration – Use the VW-4 app via Ethernet or RS-232 to set up videowalls of up to 8x8 displays. Also use the app for bezel corrections, HDCP status, factory
reset, upgrading firmware, viewing network settings and copying EDID.
•
Easy Installation – Compact MegaTOOLS® fan-less enclosure for surface mounting or
side-by-side mounting of 2 units in a 1U rack space with the recommended rack adapter.
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Typical Applications
VW-4 is ideal for the following typical applications:
•
Command and control rooms
•
Digital signage
•
Stock market displays
•
Building lobbies
•
Corporate offices
•
In-store retail promotion
•
Convention and trade shows.
Controlling your VW-4
Control your VW-4 via:
•
DIP-switch settings – for basic video-wall configuration.
•
VW-4 app, via the Ethernet or RS-232.
•
Remotely, by RS-232 serial commands transmitted by a touch screen system, PC, or
other serial controller.
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Defining VW-4 4 Output
Video-Wall Driver
This section defines VW-4.
Figure 1: VW-4 4 Output Video-Wall Driver
#
1
Feature
ON LED
Function
Lights green when the device is powered.
2
INPUT LED
Lights green when a valid input signal is detected on the input.
3
OUTPUT LEDs (1 to 4)
Light green when an acceptor is detected on that output.
4
INPUT HDMI Connector
Connect to an HDMI source.
5
LOOP HDMI Connector
6
SERVICE USB Port
Connect to an additional VW-4 device for configuring a large video-wall
or to a local monitor.
Use to perform firmware upgrade.
7
OUT HDMI Connectors
(1 to 4)
Connect to up to 4 HDMI acceptors that make up the video-wall
configuration.
The appropriate segments of the zoomed picture are output on these
connectors for connection to the displays in the video-wall.
The output on these connectors is at 1080P resolution.
8
SETUP 4-way DIP-switch
9
RS-232 3-pin terminal
block connector
ETHERNET RJ-45
Connector
5V DC Connector
Use for fast, basic configuration of the device without needing to be
connected to a PC, see Configuring SETUP DIP-Switches on page 10.
Use to setup and monitor the VW-4 via the Windows software and to
upgrade the firmware.
Connect to a PC via a LAN to setup and monitor the VW-4 via the
configuration app.
Connect to the supplied power adapter.
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VW-4 – Defining VW-4 4 Output Video-Wall Driver
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Mounting VW-4
This section provides instructions for mounting VW-4. Before installing, verify that the
environment is within the recommended range:
• Operation temperature – 0 to 40C (32 to 104F).
• Storage temperature – -40 to +70C (-40 to +158F).
• Humidity – 10% to 90%, RHL non-condensing.
Caution:
• Mount VW-4 before connecting any cables or power.
Warning:
• Ensure that the environment (e.g., maximum ambient temperature & air flow) is
compatible for the device.
• Avoid uneven mechanical loading.
• Appropriate consideration of equipment nameplate ratings should be used for avoiding
overloading of the circuits.
• Reliable earthing of rack-mounted equipment should be maintained.
• Maximum mounting height for the device is 2 meters.
Mount VW-4 in a rack:
•
Use the recommended rack adapter
(see www.kramerav.com/product/VW-4).
Mount VW-4 on a surface using one of the following methods:
•
Attach the rubber feet and place the unit on a flat surface.
•
Fasten 2 brackets (included) on each side of the unit and attach
them to a flat surface. For more information go to
www.kramerav.com/downloads/VW-4.
VW-4 – Mounting VW-4
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Connecting VW-4
You can connect up to 16 VW-4 devices to create a video-wall of 8x8, using 64 displays. In
the example below, three VW-4 devices are used to create a 6x2 video-wall.
The ID Name of the three devices in this 6x2 diagram are set by the App to 0, 1 and 2
(see Changing the Device ID Number on page 16). Each output is designated by the device
ID number and its outputs. For example, VW-4 (1) is defined as the second device in this
video-wall configuration and VW-4 (1-2) is HDMI OUT 2 on that device.
Always switch off the power to each device before connecting it to your VW-4. After
connecting your VW-4, connect its power and then switch on the power to each device.
Figure 2: Connecting to the VW-4
To connect VW-4 as illustrated in the example in Figure 2:
1. Connect the HDMI source (for example, a laptop) to the HDMI INPUT connector 4 on
the front panel of VW-4 (0).
2. Connect the LOOP HDMI connector 5 on VW-4 (0) to the HDMI INPUT connector on
the front panel of VW-4 (1).
3. Connect the LOOP HDMI connector on VW-4 (1) to the HDMI INPUT connector on the
front panel of VW-4 (2).
4. Connect each of the HDMI OUT connectors 7 on the three VW-4 devices to a display
(in its appropriate location on the video-wall).
5. Connect the power adapter to VW-4 and to the mains electricity (not shown in Figure 2).
6. Configure the video-wall (see Configuring VW-4 on page 10).
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Connecting to VW-4 via RS-232
You can connect to VW-4 via an RS-232 connection 13 using, for example, a PC.
VW-4 features an RS-232 3-pin terminal block connector allowing the RS-232 to control
VW-4.
Connect the RS-232 terminal block on the rear panel of VW-4 to a PC/controller, as follows:
From the RS-232 9-pin D-sub serial port connect:
•
Pin 2 to the TX pin on the VW-4 RS-232 terminal block
•
Pin 3 to the RX pin on the VW-4 RS-232 terminal block
•
Pin 5 to the G pin on the VW-4 RS-232 terminal block
RS-232 Device
VW-4
Connecting via Ethernet
You can connect to VW-4 via Ethernet using either of the following methods:
•
Directly to the PC using a crossover cable (see Connecting Ethernet Port Directly to PC
on page 7).
•
Via a network hub, switch, or router, using a straight-through cable (see Connecting
Ethernet Port via Network Hub on page 9).
If you want to connect via a router and your IT system is based on IPv6, speak to your IT
department for specific installation instructions.
Connecting Ethernet Port Directly to PC
You can connect the Ethernet port of VW-4 directly to the Ethernet port on your PC using a
crossover cable with RJ-45 connectors.
This type of connection is recommended for identifying VW-4
with the factory configured default IP address.
After connecting VW-4 to the Ethernet port, configure your PC as follows:
1. Click Start > Control Panel > Network and Sharing Center.
2. Click Change Adapter Settings.
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3. Highlight the network adapter you want to use to connect to the device and click Change
settings of this connection.
The Local Area Connection Properties window for the selected network adapter appears
as shown in Figure 3.
Figure 3: Local Area Connection Properties Window
4. Highlight either Internet Protocol Version 6 (TCP/IPv6) or Internet Protocol Version 4
(TCP/IPv4) depending on the requirements of your IT system.
5. Click Properties.
The Internet Protocol Properties window relevant to your IT system appears as shown in
Figure 4 or Figure 5.
Figure 4: Internet Protocol Version 4 Properties Window
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Figure 5: Internet Protocol Version 6 Properties Window
6. Select Use the following IP Address for static IP addressing and fill in the details as
shown in Figure 6.
For TCP/IPv4 you can use any IP address in the range 192.168.1.1 to 192.168.1.255
(excluding 192.168.1.39) that is provided by your IT department.
Figure 6: Internet Protocol Properties Window
7. Click OK.
8. Click Close.
Connecting Ethernet Port via Network Hub or Switch
You can connect the Ethernet port of VW-4 to the Ethernet port on a network hub or using a
straight-through cable with RJ-45 connectors.
Configuring Ethernet Port
You can set the Ethernet parameters via the embedded webpages.
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Configuring VW-4
We recommend that you configure the video-wall after connecting the video-wall. You can
configure the video-wall by:
•
Configuring SETUP DIP-Switches on page 10.
•
Using the VW-4 App on page 11.
•
Configuring the video-wall via protocol commands (see Protocol 3000 on page 30).
Once the video-wall settings are defined, adjust the image on the video-wall (see Adjusting
the Video-Wall Image on page 24).
Configuring SETUP DIP-Switches
Use the SETUP 8 DIP-switch settings to configure a basic video-wall (without defining bezel
correction) of up to 4x4, consisting of 1 to 4 VW-4 devices. This can be very useful for quickly
testing video-wall functionality when setting up the system.
When the video-wall size is configured using the DIP-switches, you cannot set it via the
configuration app. To use the app, make sure that all DIP-switches are OFF.
DIP 1
OFF
DIP 2
OFF
DIP 3
OFF
DIP 4
OFF
Columns x Rows Layout
Basic setup is not used (default)
OFF
OFF
OFF
ON
Full size picture (“1x1” wall)
OFF
OFF
ON
OFF
OFF
ON
One VW-4 Device
OFF
ON
OFF
OFF
ON
N/A
N/A
OFF
2x2 wall (0)
OFF
ON
OFF
ON
4x1 wall (0)
OFF
ON
ON
OFF
1x4 wall (0)
OFF
ON
ON
Three VW-4 Devices
ON
OFF
OFF
ON
OFF
OFF
ON
OFF
ON
ON
N/A
OFF
ON
OFF
3x3 wall, first unit (0)
3x3 wall, second unit (1)
3x3 wall, third unit (2)
ON
ON
N/A
OFF
ON
VW-4 – Configuring VW-4
Notes
The setup is configured via the
APP, not via the DIP-switches.
Image appears on all displays.
(Each display shows the full
image).
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DIP 1
DIP 2
DIP 3
Four VW-4 Devices
ON
ON
OFF
ON
ON
OFF
ON
ON
ON
ON
ON
ON
DIP 4
Columns x Rows Layout
OFF
ON
OFF
ON
4x4 wall, first unit (0)
4x4 wall, second unit (1)
4x4 wall, third unit (2)
4x4 wall, fourth unit (3)
Notes
Using the VW-4 App
Use the VW-4 Windows® Control Software app to configure a video-wall of up to 8x8,
consisting of one or more VW-4 devices.
Download app from www.kramerav.com/product/VW-4#Tab_Resources).
VW-4 app enables performing the following actions:
•
Connecting VW-4 Devices to the Network on page 12.
•
Configuring Device Settings on page 15.
•
Configuring Device Layout on page 21.
In the following example, two VW-4 devices are used to configure a 3x2 video-wall.
We recommend that you first arrange the displays on the video-wall and then configure the
devices using the VW-4 App.
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Connecting VW-4 Devices to the Network
Before setting the video-wall using the app, you need to connect all the VW-4 devices to the
same network as your PC and then open the app.
Set each device with a unique IP address. You can do this by connecting a device to the
App and changing its IP address (see Updating Network Settings on page 14).
To Connect the video-wall VW-4 devices (for example, a 3x2 video-wall, using two
devices):
1. Connect all the video-wall VW-4 devices to your network, making sure that each has a
unique IP address.
2. Open the app.
Figure 7: VW-4 Windows® Control Software App
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3. Click Connection.
The Connection window opens, showing a list of all the connected VW-4 devices and the
available RS-232 ports on your PC.
Figure 8: Connection Window
4. Select a connected device under All Units and click
.
The selected device moves to the Selected Units area.
5. Move other connected devices.
Figure 9: Selected Devices under Selected Units
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6. Click Connect. The device is connected, and a green indication circle appears under
Stat.
Figure 10: [Figure Caption]
7. Click OK. The app Status line indicates the number of devices selected and connected.
Video-wall devices are connected.
Updating Network Settings
Change the IP address and other Network settings via P3K commands (see Protocol 3000
Commands on page 31) or via the VW-4 App.
When changing Network settings, the device should be disconnected.
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To update the Network settings:
1. Click Connection.
2. Click
next to the TELNET number of a device. The Network status window opens.
Figure 11: Network Settings Window (Detail Window)
3. Change Network settings (if IP mode is set to Static).
4. Change the IP mode to static or DHCP.
5. Change Network settings as required.
6. Click Save and then Reboot.
Network settings are updated.
Configuring Device Settings
Once the devices are connected, you can configure each of the video-wall VW-4 devices via
the Settings tab.
Settings tab enables performing the following actions:
•
Changing the Device ID Number on page 16.
•
Updating the Firmware on page 17.
•
Performing Factory Reset on page 18.
•
Viewing Network Settings on page 18.
•
Defining Input Settings on page 18.
•
Defining Output Settings on page 20.
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Changing the Device ID Number
The ID-NAME area lists the devices in the order they were discovered and connected: “0” is
the first, “1” the second, and so on. You can change that order to match your video-wall
configuration.
To change the ID of a device:
1. Select the Settings tab.
2. Place cursor next to the ID.
Figure 12: ID-NAME List
3. Change the ID number for each device and press ENTER on your PC.
Figure 13: ID-NAME Changed
The device ID number has changed and is saved.
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Updating the Firmware
VW-4 App enables updating the firmware for each device.
To update the firmware:
1. Save the new firmware file to a memory stick.
The memory stick should only include this file.
2. Select the Settings tab and then click System tab.
Figure 14: System Tab
3. Click Update. The following message appears.
Figure 15: Firmware Update Message
4. Connect the memory stick (USB) to SERVICE USB connector 6 .
5. Click OK. The device disconnects and the firmware is upgraded.
6. Reconnect the device and make sure that the firmware revision has changed.
Firmware is updated.
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Performing Factory Reset
To perform factory reset:
1. Select the Settings tab and then click System tab.
2. Click Reset.
The device is reset to its factory default values (except for the network parameters).
Viewing Network Settings
You can change Network settings via the Connection window (see Updating Network Settings
on page 14).
To view Network settings:
1. Select the Settings tab and then click Network tab.
2. View the device Network settings.
Network settings are viewed.
Defining Input Settings
Manage the EDID and HDCP settings.
To define input settings:
1. Select the Settings tab and then click Input tab.
Figure 16: Input Settings
2. View the input signal status. Sync is green if a valid input is detected.
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3. Set EDID in one of the following ways:
▪
Click Upload to load a custom EDID and follow the instructions.
The custom EDID should be loaded to a USB memory stick as a single file and
connected to the SERVICE USB connector.
▪
Select an EDID from the EDID dropdown box and then click Save.
You can copy the EDID from the display on one of the outputs (Out 1-4); select the
manually uploaded EDID (User); or select a factory programmed 4K or 1080p EDID.
Figure 17: Input Settings – EDID Options
4. Set HDCP to Enable/Disable and then click Save.
Input Settings are defined.
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Defining Output Settings
Define VW-4 output settings.
To define output settings:
1. Select the Settings tab and then click Output tab.
Figure 18: [Figure Caption]
2. Define the OSD information behavior:
▪
Click Off to keep OSD (On-Screen-Display) info always off.
▪
Click On to keep OSD info always on.
▪
Click Info to show information for a few seconds only after a change is made.
3. Click
next to Audio Mute to mute or unmute audio output.
4. Select Auto-sync off Disabled, Slow or Fast from the drop-down list. When not disabled,
the unit turns off its HDMI outputs (after the selected timeout period) when there is no
video on the input.
5. Set the status for each output (sink is green if a valid output is detected):
▪
View HDCP output status.
▪
Set HDCP status to: Follow In or Follow Out.
▪
Click Save per output.
Output settings are defined.
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Configuring Device Layout
After setting the ID NAME and other device settings you can continue to configure the videowall layout.
Layout configuration applies to all the VW-4 devices that are connected to the same network,
making it very easy to configure the layout in one go. Once the layout is set, you can
disconnect the devices from the Network.
If you are able to connect only one device at a time, you need to set the layout separately for
each device.
The Layout tab enables performing the following actions:
•
Defining Video-Wall Size on page 21.
•
Setting Bezel Corrections on page 23.
•
Viewing the DIP-Switch Setup on page 24.
Defining Video-Wall Size
Video-wall size is defined by the number of its columns and rows.
To define the wall size:
1. Select Layout tab.
Figure 19: Layout Tab
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2. Set the video-wall size, in one of the following ways:
▪
Selecting Column and Row numbers (for example, 3 x 2).
Figure 20: Layout Tab – 3x2 Video-wall Setting
▪
Clicking Quick Selection for common video-wall configurations.
Figure 21: Quick Selection Video-wall Layout
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3. View the video-wall layout in the Preview window.
Figure 22: Video-wall Preview
The Preview window displays the selected video-wall size and each display in the video-wall
is tagged by the device number. For example:
• “0” is the ID number of the first VW-4 in the wall
(“0-192.168.1.38” as defined via settings tab).
• “1” is the ID number of the second VW-4 in the wall
(“0-192.168.1.42” as defined via settings tab).
• 1 to 4 indicate the HDMI outputs.
Video-wall layout is defined.
Setting Bezel Corrections
Enter horizontal and vertical bezel corrections (in pixels).
To define bezel corrections:
1. Select Layout tab (see Figure 19).
2. Click Bezel Off to set its status. Bezel status changes to On.
Figure 23: Bezel Status On
3. Enter horizontal and vertical bezel corrections (in pixels) as required for the defined
video-wall setting.
Bezel corrections are defined.
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Viewing the DIP-Switch Setup
The Layout tab shows the DIP-switch setup of the device that is currently selected in the
Settings tab.
Figure 24: Current DIP-Switch Setup
To use the App, all DIP-switches need to be set to OFF.
Adjusting the Video-Wall Image
Unless the aspect ratio of the entire video-wall is the same as that of the input image (for
example, a 2x2, 3x3 or 4x4 wall), the aspect ratio of the image is not maintained on the videowall. The image on the input spreads over the entire video-wall, therefore you need to adjust
the input image, so it fits the video-wall correctly.
For example, the image on the input display is output to a 6x2 video-wall. The aspect ratio of
this image on the input is correct but it would be distorted on a 6x2 video-wall.
Figure 25: Distorted Aspect Ratio on Output Image
For these “non-square” wall sizes, make sure to manipulate the aspect ratio of the input
image to perfect it for the proportions of the picture on the output.
Figure 26: Correct Aspect Ratio on Output Image
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Upgrading Firmware
Upgrade the firmware via the app (see Updating the Firmware on page 17), using the VW-4
SERVICE USB port 6 .
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Technical Specifications
Inputs
Outputs
Ports
Video
1 HDMI
4 HDMI
1 HDMI Loop
1 Ethernet
1 RS-232
1 USB
Max Input Resolution
Max Input Data Rate
Output Resolution
Content Protection on Input and
Loop Output
Content Protection on
Video-wall Outputs
Compliance
DIP-switches
Indicators
On a female HDMI connector
On female HDMI connectors
On a female HDMI connector
On an RJ-45 female connector
On a 3-pin terminal block connector
On a USB type-A connector
4K@60Hz (4:4:4)
18Gbps
1080p
HDCP 2.2
HDCP 1.4
HDMI 2.0
Controls
On rear panel
User Interface
I/O detection
On LED
Controls
DIP-switches for basic setup
Computer app for comprehensive setup via
Ethernet or RS-232
USB
Firmware upgrade
Power
Consumption
5V DC, 2.9A
Source
5V DC, 4A
Environmental
Operating Temperature
0° to +40°C (32° to 104°F)
Conditions
Storage Temperature
-40° to +70°C (-40° to 158°F)
Humidity
10% to 90%, RHL non-condensing
Regulatory
Safety
CE, FCC
Compliance
Environmental
RoHs, WEEE
Enclosure
Size
MegaTOOLS®
Type
Aluminum
Cooling
Convection Ventilation
General
Net Dimensions (W, D, H)
19cm x 19cm x 2.7cm (7.5" x 7.7" x 1.1")
Shipping Dimensions (W, D, H)
35.1cm x 21.2cm x 7.2cm (13.8" x 8.4" x 2.8")
Net Weight
0.9kg (1.9lbs)
Shipping Weight
1.4 kg (3.1lbs) approx.
Accessories
Included
Power adapter and cord
Specifications are subject to change without notice at www.kramerav.com
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Default Communication Parameters
RS-232
Baud Rate:
115,200
Data Bits:
8
Stop Bits:
1
Parity:
None
Command Format:
ASCII
#SCLR-AS 1,2
Example (Set Auto-sync Off to Fast):
Ethernet
To reset the IP settings to the factory reset values go to: Menu->Setup -> Factory Reset-> press Enter to
confirm
IP Address:
192.168.1.39
Subnet mask:
255.255.0.0
Default gateway:
192.168.0.1
TCP Port #:
5000
Full Factory Reset
App
Connect the device: in Settings>System click Reset.
P3000
FACTORY and RESET commands.
Default EDID
Monitor
Model name............... VW-4
Manufacturer............. KMR
Plug and Play ID......... KMR0FCC
Serial number............ 1
Manufacture date......... 2020, ISO week 45
Filter driver............ None
------------------------EDID revision............ 1.3
Input signal type........ Digital
Color bit depth.......... Undefined
Display type............. RGB color
Screen size.............. 120 x 90 mm (5.9 in)
Power management......... Not supported
Extension blocs.......... 1 (CEA/CTA-EXT)
------------------------DDC/CI................... n/a
Color characteristics
Default color space...... Non-sRGB
Display gamma............ 2.20
Red chromaticity......... Rx 0.594 - Ry 0.349
Green chromaticity....... Gx 0.339 - Gy 0.521
Blue chromaticity........ Bx 0.158 - By 0.162
White point (default).... Wx 0.323 - Wy 0.340
Additional descriptors... None
Timing characteristics
Horizontal scan range.... 15-136kHz
Vertical scan range...... 23-61Hz
Video bandwidth.......... 600MHz
CVT standard............. Not supported
GTF standard............. Not supported
Additional descriptors... None
Preferred timing......... Yes
Native/preferred timing.. 3840x2160p at 60Hz (16:9)
Modeline............... "3840x2160" 594.000 3840 4016 4104 4400 2160 2168 2178 2250 +hsync +vsync
Detailed timing #1....... 1920x1200p at 60Hz (16:10)
Modeline............... "1920x1200" 154.000 1920 1968 2000 2080 1200 1203 1209 1235 +hsync -vsync
Standard timings supported
720 x 400p at 70Hz - IBM VGA
640 x 480p at 60Hz - IBM VGA
640 x 480p at 75Hz - VESA
VW-4 – Technical Specifications
27
Kramer Electronics Ltd.
800 x 600p at 60Hz - VESA
800 x 600p at 75Hz - VESA
1024 x 768p at 60Hz - VESA
1024 x 768p at 75Hz - VESA
1280 x 1024p at 75Hz - VESA
1280 x 720p at 60Hz - VESA STD
1280 x 1024p at 60Hz - VESA STD
1600 x 900p at 60Hz - VESA STD
1600 x 1200p at 60Hz - VESA STD
1920 x 1080p at 60Hz - VESA STD
1152 x 864p at 75Hz - VESA STD
1920 x 1200p at 60Hz - VESA STD
1280 x 800p at 60Hz - VESA STD
EIA/CEA/CTA-861 Information
Revision number.......... 3
IT underscan............. Supported
Basic audio.............. Supported
YCbCr 4:4:4.............. Supported
YCbCr 4:2:2.............. Supported
Native formats........... 0
Detailed timing #1....... 1920x1080p at 60Hz (16:9)
Modeline............... "1920x1080" 148.500 1920 2008 2052 2200 1080 1084 1089 1125 +hsync +vsync
Detailed timing #2....... 2560x1440p at 60Hz (16:9)
Modeline............... "2560x1440" 241.500 2560 2608 2640 2720 1440 1443 1448 1481 +hsync -vsync
CE video identifiers (VICs) - timing/formats supported
1920 x 1080p at 60Hz - HDTV (16:9, 1:1)
1920 x 1080i at 60Hz - HDTV (16:9, 1:1)
1920 x 1080p at 24Hz - HDTV (16:9, 1:1)
1920 x 1080p at 30Hz - HDTV (16:9, 1:1)
1280 x 720p at 60Hz - HDTV (16:9, 1:1)
720 x 480p at 60Hz - EDTV (16:9, 32:27)
1280 x 720p at 50Hz - HDTV (16:9, 1:1)
1920 x 1080i at 50Hz - HDTV (16:9, 1:1)
1920 x 1080p at 50Hz - HDTV (16:9, 1:1)
1920 x 1080p at 50Hz - HDTV (16:9, 1:1)
1920 x 1080p at 50Hz - HDTV (16:9, 1:1)
1920 x 1080p at 50Hz - HDTV (16:9, 1:1)
1920 x 1080p at 50Hz - HDTV (16:9, 1:1)
1920 x 1080p at 50Hz - HDTV (16:9, 1:1)
1920 x 1080p at 50Hz - HDTV (16:9, 1:1)
720 x 576p at 50Hz - EDTV (16:9, 64:45)
NB: NTSC refresh rate = (Hz*1000)/1001
CE audio data (formats supported)
LPCM 2-channel, 16/20/24 bit depths at 32/44/48 kHz
CE speaker allocation data
Channel configuration.... 2.0
Front left/right......... Yes
Front LFE................ No
Front center............. No
Rear left/right.......... No
Rear center.............. No
Front left/right center.. No
Rear left/right center... No
Rear LFE................. No
CE vendor specific data (VSDB)
IEEE registration number. 0x000C03
CEC physical address..... 1.0.0.0
Supports AI (ACP, ISRC).. Yes
Supports 48bpp........... No
Supports 36bpp........... Yes
Supports 30bpp........... Yes
Supports YCbCr 4:4:4..... Yes
Supports dual-link DVI... No
Maximum TMDS clock....... 300MHz
Audio/video latency (p).. n/a
Audio/video latency (i).. n/a
HDMI video capabilities.. Yes
EDID screen size......... No additional info
3D formats supported..... Not supported
Data payload............. 030C001000B83C2F006001030400000000000000000000
CE vendor specific data (VSDB)
IEEE registration number. 0xC45DD8
CEC physical address..... 0.1.7.8
Supports AI (ACP, ISRC).. Yes
Supports 48bpp........... No
Supports 36bpp........... No
VW-4 – Technical Specifications
28
Kramer Electronics Ltd.
Supports 30bpp........... No
Supports YCbCr 4:4:4..... No
Supports dual-link DVI... No
Maximum TMDS clock....... 15MHz
YCbCr 4:2:0 capability map data
Data payload............. 0F0012
Report information
Date generated........... 21/06/2021
Software revision........ 2.91.0.1043
Data source.............. File - NB: improperly installed
Operating system......... 10.0.18362.2
Raw data
00,FF,FF,FF,FF,FF,FF,00,2D,B2,CC,0F,01,00,00,00,2D,1E,01,03,80,0C,09,78,0A,1E,AC,98,59,56,85,28,
29,52,57,A5,4B,00,81,C0,81,80,A9,C0,A9,40,D1,C0,71,4F,D1,00,81,00,08,E8,00,30,F2,70,5A,80,B0,58,
8A,00,A0,5A,00,00,00,1E,28,3C,80,A0,70,B0,23,40,30,20,36,00,A0,64,00,00,00,1A,00,00,00,FC,00,56,
57,2D,34,0A,20,20,20,20,20,20,20,20,00,00,00,FD,00,17,3D,0F,88,3C,00,0A,20,20,20,20,20,20,01,7A,
02,03,41,F0,50,10,05,20,22,04,03,13,14,1F,61,5D,5F,66,62,64,12,23,09,07,07,83,01,00,00,77,03,0C,
00,10,00,B8,3C,2F,00,60,01,03,04,00,00,00,00,00,00,00,00,00,00,67,D8,5D,C4,01,78,80,03,E3,0F,00,
12,02,3A,80,18,71,38,2D,40,58,2C,45,00,A0,5A,00,00,00,1E,56,5E,00,A0,A0,A0,29,50,30,20,35,00,A0,
5A,00,00,00,1A,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,CB
VW-4 – Technical Specifications
29
Kramer Electronics Ltd.
Protocol 3000
Kramer devices can be operated using Kramer Protocol 3000 commands sent via serial or
Ethernet ports.
Understanding Protocol 3000
Protocol 3000 commands are a sequence of ASCII letters, structured according to the
following.
•
Command format:
Prefix
Command Name
Constant (Space)
Parameter(s)
Suffix
#
Command

Parameter
<CR>
•
Feedback format:
Prefix
Device ID
Constant
Command Name
Parameter(s)
Suffix
~
nn
@
Command
Parameter
<CR><LF>
•
Command parameters – Multiple parameters must be separated by a comma (,). In
addition, multiple parameters can be grouped as a single parameter using brackets ([
and ]).
•
Command chain separator character – Multiple commands can be chained in the
same string. Each command is delimited by a pipe character (|).
•
Parameters attributes – Parameters may contain multiple attributes. Attributes are
indicated with pointy brackets (<…>) and must be separated by a period (.).
The command framing varies according to how you interface with VW-4. The following figure
displays how the # command is framed using terminal communication software (such as
Hercules):
VW-4 – Protocol 3000
30
Kramer Electronics Ltd.
Protocol 3000 Commands
Function Description
Syntax
#
Protocol handshaking.
COMMAND
#<CR>
Validates the Protocol
3000 connection and gets
the machine number.
FEEDBACK
~nn@ok<CR><LF>
Step-in master products
use this command to
identify the availability of
a device.
Set bezel On/Off, H/V
correction.
COMMAND
#BEZELout_index,hv_value,switch,h_value,v_value<CR>
BEZEL
FEEDBACK
~nn@BEZELout_index,hv_value,switch,h_value,v_value<CR><LF
>
BEZEL?
Get bezel switch, H/V
correction status.
COMMAND
#BEZEL?<CR>
FEEDBACK
~nn@BEZELout_index,hv_value,switch,h_value,v_value<CR><LF
>
BUILD-DATE?
Get device build date.
COMMAND
#BUILD-DATE?<CR>
FEEDBACK
~nn@BUILD-DATEdate,time<CR><LF>
CPEDID
Copy EDID data from the
output to the input
EEPROM.
Destination bitmap
size depends on device
properties (for 64 inputs it
is a 64-bit word).
COMMAND
#CPEDIDedid_io,src_id,edid_io,dest_bitmap<CR>
or
#CPEDIDedid_io,src_id,edid_io,dest_bitmap<CR>
FEEDBACK
~nn@CPEDIDedid_io,src_id,edid_io,dest_bitmap<CR><LF>
~nn@CPEDIDedid_io,src_id,edid_io,dest_bitmap <CR><LF>
CPEDID?
DISPLAY?
Example: bitmap 0x0013
means inputs 1,2 and 5
are loaded with the new
EDID.
In certain products
Safe_mode is an optional
parameter. See the HELP
command for its
availability.
GET EDID data from the
output to the input
EEPROM.
Get output HPD status.
COMMAND
#CPEDID?<CR>
FEEDBACK
~nn@CPEDIDedid_io,src_id,edid_io,dest_bitmap<CR><LF>
COMMAND
#DISPLAY?out_index<CR>
FEEDBACK
~nn@DISPLAYout_index,status<CR><LF>
DPSWSTATUS?
Get the DIP-switch state.
COMMAND
#DPSW-STATUS?dip_id<CR>
FEEDBACK
~nn@DPSW-STATUSdip_id,status<CR><LF>
ETH-PORT
Set Ethernet port
protocol.
COMMAND
#ETH-PORTport_type,port_id<CR>
If the port number you
enter is already in use, an
error is returned.
The port number must be
within the following range:
0-(2^16-1).
FEEDBACK
~nn@ETH-PORTport_type,port_id<CR><LF>
VW-4 – Protocol 3000
Parameters/Attributes
Example
#<CR>
out_index – 0
hv_value –
0 – current H/V value
1 – max. H/V value
switch – Enable/Disable bezel
correction
0 – Off
1 – On
h_value – Horizontal correction
values
v_value – Vertical correction values
out_index – 0
hv_value –
0 – current H/V value
1 – max. H/V value
switch – Enable/Disable bezel
correction
0 – Off
1 – On
h_value – Horizontal correction
values
v_value – Vertical correction values
date – Format: YYYY/MM/DD where
YYYY = Year
MM = Month
DD = Day
time – Format: hh:mm:ss where
hh = hours
mm = minutes
ss = seconds
edid_io – EDID source type
1 – Output
src_id – Number of chosen source
stage
0 – Default EDID source
1 – HDMI OUT 1
2 – HDMI OUT 2
3 – HDMI OUT 3
4 – HDMI OUT 4
edid_io – EDID destination type
(usually input)
0 – Input
dest_bitmap – 1
Set bezel On with H/V
correction:
#BEZEL1,0,1,12,24<CR>
edid_io – EDID source type
1 – Output
src_id – Number of chosen source
stage
0 – Default EDID source
1 – HDMI OUT 1
2 – HDMI OUT 2
3 – HDMI OUT 3
4 – HDMI OUT 4
edid_io – EDID destination type
(usually input)
0 – Input
dest_bitmap – 1
out_index – Number that indicates
the specific output:
1-4
status – HPD status according to
signal validation
0 – Signal or sink is not valid
1 – Signal or sink is valid
2
– Sink and EDID is
valid
dip_id – 1 to 4 (number of DIP
switches)
status – Up/down
0 – Up
1
– Down
port_type – TCP/UDP
port_id – TCP/UDP port number
(0 – 65535)
Get the EDID data from the
Output 1 (EDID source) to the
Input:
#CPEDID?<CR>
Get bezel switch, H/V
correction status:
#BEZEL?1<CR>
Get the device build date:
#BUILD-DATE?<CR>
Copy the EDID data from the
Output 1 (EDID source) to the
Input:
#CPEDID1,1,0,1<CR>
Get the output HPD status of
Output 1:
#DISPLAY?1<CR>
get the DIP-switch 2 status:
#DPSW-STATUS?2<CR>
Set the Ethernet port protocol
for TCP to port 12457:
#ETH-PORT0,12457<CR>
31
Kramer Electronics Ltd.
Function Description
Syntax
Parameters/Attributes
Example
ETH-PORT?
COMMAND
#ETH-PORT?port_type<CR>
port_type – TCP/UDP
0 – TCP
1 – UDP
port_id – TCP / UDP port number
(0 – 65535)
Get the Ethernet port protocol
for UDP:
#ETH-PORT?1<CR>
Get Ethernet port
protocol.
FEEDBACK
~nn@ETH-PORTport_type,port_id<CR><LF>
FACTORY
HDCP-MOD
Reset device to factory
default configuration.
COMMAND
#FACTORY<CR>
This command deletes
all user data from the
device. The deletion can
take some time.
Your device may require
powering off and
powering on for the
changes to take effect.
Set HDCP mode.
FEEDBACK
~nn@FACTORYok<CR><LF>
Set HDCP working
mode on the device input:
COMMAND
#HDCP-MODstage,stage_id,mode<CR>
FEEDBACK
~nn@HDCP-MODok<CR><LF>
HDCP supported HDCP_ON [default].
HDCP not supported HDCP OFF.
HDCP support changes
following detected sink MIRROR OUTPUT.
HDCP-MOD?
When you define 3 as the
mode, the HDCP status is
defined according to the
connected output in the
following priority: OUT 1,
OUT 2. If the connected
display on OUT 2
supports HDCP, but OUT
1 does not, then HDCP is
defined as not supported.
If OUT 1 is not connected,
then HDCP is defined by
OUT 2.
Get HDCP mode.
Set HDCP working
mode on the device input:
COMMAND
#HDCP-MOD?stage,stage_id<CR>
FEEDBACK
~nn@HDCP-MODstage,stage_id,mode<CR><LF>
HDCP supported HDCP_ON [default].
HDCP not supported HDCP OFF.
HDCP support changes
following detected sink MIRROR OUTPUT.
HDCP-STAT?
Get HDCP signal status.
io_mode =1 – get the
HDCP signal status of the
sink device connected to
the specified output.
io_mode =0 – get the
HDCP signal status of the
source device connected
to the specified input.
HELP
Get command list or help
for specific command.
COMMAND
#HDCP-STAT?io_mode,in_index<CR>
FEEDBACK
~nn@HDCP-STATio_mode,in_index,status<CR><LF>
COMMAND
#HELP<CR>
Reset the device to factory
default configuration:
#FACTORY<CR>
stage – Input/Output
0 – Input
1 – Output
stage_id – Input number:
1 – HDMI
Output number
1 – HDMI 1
2 – HDMI 2
3 – HDMI 3
4 – HDMI 4
2 – HDBT
mode – HDCP mode
Input:
0 – Off
1 – On
Output:
2 – Follow input
3 – Follow output
Set the input HDCP-MODE of
the HDMI input to Off:
#HDCP-MOD0,1,0<CR>
stage – Input/Output
0 – Input
1 – Output
stage_id –
Input number:
1 – HDMI
Output number
1 – HDMI 1
2 – HDMI 2
3 – HDMI 3
4 – HDMI 4
mode – HDCP mode
Input:
0 – Off
1 – On
Output:
2 – Follow input
3 – Follow output
io_mode – Input/Output
0 – Input
1 – Output
io_index – Number that indicates
the specific number of inputs or
outputs
Input number:
1 – HDMI
Output number
1 – HDMI 1
2 – HDMI 2
3 – HDMI 3
4 – HDMI 4
status – Signal encryption status valid values On/Off
0 – HDCP Off
1 – HDCP On
Get the input HDCP-MODE of
the HDMI input:
#HDCP-MOD?0,1<CR>
cmd_name – Name of a specific
command
Get the command list:
#HELP<CR>
Get the output HDCP-STATUS
of IN 1:
#HDCP-STAT?0,1<CR>
#HELPcmd_name<CR>
FEEDBACK
1. Multi-line:
~nn@Devicecmd_name,cmd_name…<CR><LF>
To get help for
AV-SW-TIMEOUT:
HELPav-sw-timeout<CR>
To get help for command use: HELP (COMMAND_NAME)<CR><LF>
~nn@HELPcmd_name:<CR><LF>
description<CR><LF>
USAGE:usage<CR><LF>
VW-4 – Protocol 3000
32
Kramer Electronics Ltd.
Function Description
Syntax
Parameters/Attributes
Example
MACH-NUM
COMMAND
#MACH-NUMmachine_id<CR>
machine_id – New device machine
number
Set machine number:
#MACH-NUM1<CR>
model_name – String of up to 19
printable ASCII chars
Get the device model:
#MODEL?<CR>
out_index – 0
mute_mode – On/Off
0 – Off
1 – On
Set Output 1 to mute:
#MUTE1,1<CR>
out_index – 0
mute_mode – On/Off
0 – Off
1 – On
Get mute status of output 1
#MUTE1?<CR>
machine_name – String of up to 15
alpha-numeric chars (can include
hyphen, not at the beginning or end)
Set the DNS name of the
device to room-442:
#NAMEroom-442<CR>
machine_name – String of up to 15
alpha-numeric chars (can include
hyphen, not at the beginning or end)
Get the DNS name of the
device:
#NAME?<CR>
netw_id – Network ID–the device
network interface (if there are more
than one). Counting is 0 based,
meaning the control port is ‘0’,
additional ports are 1,2,3….
dhcp_state –
1 – Try to use DHCP. (If
unavailable, use the IP address
set by the factory or the net-ip
command).
Enable DHCP mode for port 1,
if available:
#NET-DHCP1,1<CR>
Set machine number.
Some devices do not
set the new machine
number until the device is
restarted.
MODEL?
MUTE
Some devices can
change the machine
number only from DIPswitches.
Get device model.
FEEDBACK
~nn@MACH-NUMmachine_id<CR><LF>
COMMAND
#MODEL?<CR>
This command
FEEDBACK
identifies equipment
~nn@MODELmodel_name<CR><LF>
connected to VW-4 and
notifies of identity
changes to the connected
equipment. The Matrix
saves this data in memory
to answer REMOTE-INFO
requests.
Set audio mute.
COMMAND
#MUTEout_index,mute_mode<CR>
FEEDBACK
~nn@MUTEout_index,mute_mode<CR><LF>
MUTE?
Get audio mute.
COMMAND
#MUTE?out_index<CR>
FEEDBACK
~nn@MUTEout_index,mute_mode<CR><LF>
NAME
NAME?
NET-DHCP
Set machine (DNS)
name.
COMMAND
#NAMEmachine_name<CR>
The machine name is
not the same as the
model name. The
machine name is used to
identify a specific
machine or a network in
use (with DNS feature
on).
Get machine (DNS)
name.
FEEDBACK
~nn@NAMEmachine_name<CR><LF>
The machine name is
not the same as the
model name. The
machine name is used to
identify a specific
machine or a network in
use (with DNS feature
on).
Set DHCP mode.
FEEDBACK
~nn@NAMEmachine_name<CR><LF>
Only 1 is relevant for
the mode value. To
disable DHCP, the user
must configure a static IP
address for the device.
Connecting Ethernet to
devices with DHCP may
take more time in some
networks.
COMMAND
#NAME?<CR>
COMMAND
#NET-DHCPnetw_id,dhcp_state<CR>
FEEDBACK
~nn@NET-DHCPnetw_id,dhcp_state<CR><LF>
To connect with a
randomly assigned IP by
DHCP, specify the device
DNS name (if available)
using the NAME
command. You can also
get an assigned IP by
direct connection to USB
or RS-232 protocol port, if
available.
For proper settings
consult your network
administrator.
For Backward
compatibility, the id
parameter can be
omitted. In this case, the
Network ID, by default, is
0, which is the Ethernet
control port.
VW-4 – Protocol 3000
33
Kramer Electronics Ltd.
Function Description
Syntax
Parameters/Attributes
Example
NET-DHCP?
COMMAND
#NET-DHCP?netw_id<CR>
netw_id – Network ID–the device
network interface (if there are more
than one). Counting is 0 based,
meaning the control port is ‘0’,
additional ports are 1,2,3….
dhcp_mode –
0 – Do not use DHCP. Use the IP
set by the factory or using the
net-ip or net-config
command.
1 – Try to use DHCP. If unavailable,
use the IP set by the factory or
using the net-ip or netconfig command.
ip_address – Format:
xxx.xxx.xxx.xxx
Get DHCP mode for port 1:
#NET-DHCP?1<CR>
ip_address – Format:
xxx.xxx.xxx.xxx
Get the gateway IP address:
#NET-GATE?<CR>
ip_address – Format:
xxx.xxx.xxx.xxx
Set the IP address to
192.168.1.39:
#NETIP192.168.001.039<CR>
ip_address – Format:
xxx.xxx.xxx.xxx
Get the IP address:
#NET-IP?<CR>
id – Network ID–the device network
interface (if there are more than one).
Counting is 0 based, meaning the
control port is ‘0’, additional ports are
1,2,3….
mac_address – Unique MAC
address. Format: XX-XX-XX-XX-XXXX where X is hex digit
#NET-MAC?id<CR>
net_mask – Format: xxx.xxx.xxx.xxx
Set the subnet mask to
255.255.0.0:
#NETMASK255.255.000.000<CR
>
net_mask – Format: xxx.xxx.xxx.xxx
Get the subnet mask:
#NET-MASK?<CR>
version – XX.XX where X is a
decimal digit
Get the device protocol
version:
#PROT-VER?<CR>
Get DHCP mode.
For Backward
compatibility, the id
parameter can be
omitted. In this case, the
Network ID, by default, is
0, which is the Ethernet
control port.
NET-GATE
Set gateway IP.
NET-GATE?
A network gateway
connects the device via
another network and
maybe over the Internet.
Be careful of security
issues. For proper
settings consult your
network administrator.
Get gateway IP.
NET-IP
A network gateway
connects the device via
another network and
maybe over the Internet.
Be aware of security
problems.
Set IP address.
For proper settings
consult your network
administrator.
NET-IP?
Get IP address.
FEEDBACK
~nn@NET-DHCPnetw_id,dhcp_mode<CR><LF>
COMMAND
#NET-GATEip_address<CR>
FEEDBACK
~nn@NET-GATEip_address<CR><LF>
COMMAND
#NET-GATE?<CR>
Set the gateway IP address to
192.168.0.1:
#NETGATE192.168.000.001<CR
>
FEEDBACK
~nn@NET-GATEip_address<CR><LF>
COMMAND
#NET-IPip_address<CR>
FEEDBACK
~nn@NET-IPip_address<CR><LF>
COMMAND
#NET-IP?<CR>
FEEDBACK
~nn@NET-IPip_address<CR><LF>
NET-MAC?
Get MAC address.
NET-MASK
For backward
compatibility, the id
parameter can be
omitted. In this case, the
Network ID, by default, is
0, which is the Ethernet
control port.
Set subnet mask.
For proper settings
consult your network
administrator.
NET-MASK?
Get subnet mask.
COMMAND
#NET-MAC?id<CR>
FEEDBACK
~nn@NET-MACid,mac_address<CR><LF>
COMMAND
#NET-MASKnet_mask<CR>
FEEDBACK
~nn@NET-MASKnet_mask<CR><LF>
COMMAND
#NET-MASK?<CR>
FEEDBACK
~nn@NET-MASKnet_mask<CR><LF>
PROT-VER?
Get device protocol
version.
COMMAND
#PROT-VER?<CR>
FEEDBACK
~nn@PROT-VER3000:version<CR><LF>
RESET
Reset device.
SCLR-AS
To avoid locking the
port due to a USB bug in
Windows, disconnect
USB connections
immediately after running
this command. If the port
was locked, disconnect
and reconnect the cable
to reopen the port.
Set auto-sync features.
Sets the auto sync
features for the selected
scaler.
SCLR-AS?
Set auto-sync features.
Sets the auto sync
features for the selected
scaler.
SHOW-OSD
Set the OSD of selected
channel.
COMMAND
#RESET<CR>
FEEDBACK
~nn@RESETok<CR><LF>
COMMAND
#SCLR-ASscaler_index,sync_speed<CR>
FEEDBACK
~nn@SCLR-ASscaler_index,sync_speed<CR><LF>
COMMAND
#SCLR-ASscaler_index<CR>
FEEDBACK
~nn@SCLR-ASscaler_index,sync_speed<CR><LF>
COMMAND
#SHOW-OSDout_index,switch<CR>
FEEDBACK
~nn@SHOW-OSDout_index,switch<CR><LF>
VW-4 – Protocol 3000
Reset the device:
#RESET<CR>
scaler_index – Scaler Number – 1
sync_speed – 0, 1 or 2
0 – off
1 – fast
2 – slow
scaler_index – Scaler Number 1Scaler1
sync_speed – 0, 1 or 2
0 – off
1 – fast
2 – slow
out_index – Number that indicates
the specific output:
1
switch – On/Off
0 – Off
1 – On
Set auto-sync features:
#SCLR-AS1,1<CR>
Get auto-sync features:
#SCLR-AS?1<CR>
Set the OSD of selected
channel:
#SHOW-OSD1,1<CR>
34
Kramer Electronics Ltd.
Function Description
Syntax
Parameters/Attributes
Example
SHOW-OSD?
COMMAND
#SHOW-OSD?out_index<CR>
out_index – Number that indicates
the specific output:
1-N (N= the total number of outputs)
switch – On/Off
0 – Off
1 – On
in_index – Number that indicates
the specific input:
1status – Signal status according to
signal validation:
0 – Off
1 – On
serial_num – 14 decimal digits,
factory assigned
Get the OSD of selected
channel:
#SHOW-OSD?1<CR>
firmware_version – XX.XX.XXXX
where the digit groups are:
major.minor.build version
Get the device firmware
version number:
#VERSION?<CR>
h_value – Number of columns:
1 to 8
v_value – Number of rows:
1 to 8
Set the video-wall layout to
3x2:
#WALL-LAYOUT3,2<CR>
h_value – Number of columns:
1 to 8
v_value – Number of rows:
1 to 8
Get the video-wall layout:
#SHOW-OSD?<CR>
Get the OSD of selected
channel.
FEEDBACK
~nn@SHOW-OSDout_index,switch<CR><LF>
SIGNAL?
Get input signal status.
COMMAND
#SIGNAL?in_index<CR>
FEEDBACK
~nn@SIGNALin_index,status<CR><LF>
SN?
Get device serial
number.
COMMAND
#SN?<CR>
Get the input signal lock status
of IN 1:
#SIGNAL?1<CR>
Get the device serial number:
#SN?<CR>
FEEDBACK
~nn@SNserial_num<CR><LF>
VERSION?
Get firmware version
number.
COMMAND
#VERSION?<CR>
FEEDBACK
~nn@VERSIONfirmware_version<CR><LF>
WALL-LAYOUT
Set the video-wall layout.
COMMAND
#WALL-LAYOUTh_value,v_value<CR>
FEEDBACK
~nn@WALL-LAYOUTok<CR><LF>
WALLLAYOUT?
Get the video-wall layout.
COMMAND
#WALL-LAYOUT?<CR>
FEEDBACK
~nn@WALL-LAYOUTh_value,v_value<CR><LF>
VW-4 – Protocol 3000
35
Kramer Electronics Ltd.
Result and Error Codes
Syntax
In case of an error, the device responds with an error message. The error message syntax:
•
~NN@ERR XXX<CR><LF> – when general error, no specific command
•
~NN@CMD ERR XXX<CR><LF> – for specific command
•
NN – machine number of device, default = 01
•
XXX – error code
Error Codes
Error Name
Error
Code
Description
P3K_NO_ERROR
ERR_PROTOCOL_SYNTAX
ERR_COMMAND_NOT_AVAILABLE
ERR_PARAMETER_OUT_OF_RANGE
ERR_UNAUTHORIZED_ACCESS
ERR_INTERNAL_FW_ERROR
ERR_BUSY
ERR_WRONG_CRC
ERR_TIMEDOUT
ERR_RESERVED
ERR_FW_NOT_ENOUGH_SPACE
ERR_FS_NOT_ENOUGH_SPACE
ERR_FS_FILE_NOT_EXISTS
ERR_FS_FILE_CANT_CREATED
ERR_FS_FILE_CANT_OPEN
ERR_FEATURE_NOT_SUPPORTED
ERR_RESERVED_2
ERR_RESERVED_3
ERR_RESERVED_4
ERR_RESERVED_5
ERR_RESERVED_6
ERR_PACKET_CRC
ERR_PACKET_MISSED
ERR_PACKET_SIZE
ERR_RESERVED_7
ERR_RESERVED_8
ERR_RESERVED_9
ERR_RESERVED_10
ERR_RESERVED_11
ERR_RESERVED_12
ERR_EDID_CORRUPTED
ERR_NON_LISTED
ERR_SAME_CRC
ERR_WRONG_MODE
ERR_NOT_CONFIGURED
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
No error
Protocol syntax
Command not available
Parameter out of range
Unauthorized access
Internal FW error
Protocol busy
Wrong CRC
Timeout
(Reserved)
Not enough space for data (firmware, FPGA…)
Not enough space – file system
File does not exist
File can’t be created
File can’t open
Feature is not supported
(Reserved)
(Reserved)
(Reserved)
(Reserved)
(Reserved)
Packet CRC error
Packet number isn't expected (missing packet)
Packet size is wrong
(Reserved)
(Reserved)
(Reserved)
(Reserved)
(Reserved)
(Reserved)
EDID corrupted
Device specific errors
File has the same CRC – not changed
Wrong operation mode
Device/chip was not initialized
VW-4 – Protocol 3000
36
The warranty obligations of Kramer Electronics Inc. (“Kramer Electronics”) for this product are limited to the terms set forth below:
What is Covered
This limited warranty covers defects in materials and workmanship in this product.
What is Not Covered
This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or
maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier),
lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or
removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Kramer Electronics
to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not
cover cartons, equipment enclosures, cables or accessories used in conjunction with this product.
Without limiting any other exclusion herein, Kramer Electronics does not warrant that the product covered hereby, including, without limitation, the technology
and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology
with which the product may be used.
How Long this Coverage Lasts
The standard limited warranty for Kramer products is seven (7) years from the date of original purchase, with the following exceptions:
1.
2.
3.
4.
5.
6.
7.
All Kramer VIA hardware products are covered by a standard three (3) year warranty for the VIA hardware and a standard three (3) year
warranty for firmware and software updates; all Kramer VIA accessories, adapters, tags, and dongles are covered by a standard one (1) year
warranty.
Kramer fiber optic cables, adapter-size fiber optic extenders, pluggable optical modules, active cables, cable retractors, ring mounted
adapters, portable power chargers, Kramer speakers, and Kramer touch panels are covered by a standard one (1) year warranty. Kramer
7-inch touch panels purchased on or after April 1st, 2020 are covered by a standard two (2) year warranty.
All Kramer Calibre products, all Kramer Minicom digital signage products, all HighSecLabs products, all streaming, and all wireless products
are covered by a standard three (3) year warranty.
All Sierra Video MultiViewers are covered by a standard five (5) year warranty.
Sierra switchers & control panels are covered by a standard seven (7) year warranty (excluding power supplies and fans that are covered for
three (3) years).
K-Touch software is covered by a standard one (1) year warranty for software updates.
All Kramer passive cables are covered by a lifetime warranty.
Who is Covered
Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of
this product.
What Kramer Electronics Will Do
Kramer Electronics will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under
this limited warranty:
1.
2.
3.
Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and
labor to complete the repair and restore this product to its proper operating condition. Kramer Electronics will also pay the shipping costs
necessary to return this product once the repair is complete.
Replace this product with a direct replacement or with a similar product deemed by Kramer Electronics to perform substantially the same
function as the original product. If a direct or similar replacement product is supplied, the original product’s end warranty date remains
unchanged and is transferred to the replacement product.
Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought
under this limited warranty.
What Kramer Electronics Will Not Do Under This Limited Warranty
If this product is returned to Kramer Electronics or the authorized dealer from which it was purchased or any other party authorized to repair Kramer Electronics
products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume
all risks of loss or damage during shipment. Kramer Electronics will not be responsible for any costs related to the removal or re-installation of this product from or
into any installation. Kramer Electronics will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any
programming required for a specific installation of this product.
How to Obtain a Remedy Under This Limited Warranty
To obtain a remedy under this limited warranty, you must contact either the authorized Kramer Electronics reseller from whom you purchased this product or the
Kramer Electronics office nearest you. For a list of authorized Kramer Electronics resellers and/or Kramer Electronics authorized service providers, visit our web
site at www.kramerav.com or contact the Kramer Electronics office nearest you.
In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from an authorized Kramer Electronics
reseller. If this product is returned under this limited warranty, a return authorization number, obtained from Kramer Electronics, will be required (RMA number).
You may also be directed to an authorized reseller or a person authorized by Kramer Electronics to repair the product.
If it is decided that this product should be returned directly to Kramer Electronics, this product should be properly packed, preferably in the original carton, for
shipping. Cartons not bearing a return authorization number will be refused.
Limitation of Liability
THE MAXIMUM LIABILITY OF KRAMER ELECTRONICS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID
FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL
THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation
of liability to specified amounts, so the above limitations or exclusions may not apply to you.
Exclusive Remedy
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF
ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT
PERMITTED BY LAW, KRAMER ELECTRONICS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF KRAMER ELECTRONICS CANNOT LAWFULLY DISCLAIM OR
EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW.
IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A “CONSUMER PRODUCT” UNDER THE MAGNUSON-MOSS WARRANTY ACT (15
U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND
ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE,
SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.
Other Conditions
This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state.
This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Kramer
Electronics or (iii) this product is not purchased from an authorized Kramer Electronics reseller. If you are unsure whether a reseller is an authorized Kramer
Electronics reseller, visit our web site at www.kramerav.com or contact a Kramer Electronics office from the list at the end of this document.
Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product
registration form. Kramer Electronics thanks you for purchasing a Kramer Electronics product. We hope it will give you years of satisfaction.
P/N:
2900- 301487
Rev:
1
SAFETY WARNING
Disconnect the unit from the power supply before opening and servicing
For the latest information on our products and a list of Kramer distributors, visit our website where
updates to this user manual may be found.
We welcome your questions, comments, and feedback.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
All brand names, product names, and trademarks are the property of their respective owners.
www.KramerAV.com
[email protected]