TidalFit Active EP-12 Owner's Manual

CERTIFICATE OF
AUTHENTICITY
Thank you for your purchase. This certificate hereby
verifies that the spa you have purchased from an
Artesian Spas (May Manufacturing, LLC) authorized
dealer is authentic, brand new and original. The spa has
been crafted and built in the U.S.A in accordance with
industry quality standards.
WARRANTY REGISTRATION
Please activate your warranty and register your spa at
www.TidalFit.com under SUPPORT, click “Owner’s”. Or mail
the registration card in the back of the Owner’s Manual.
Spa Serial #________________________
Spa Model:________________________
Date Purchased:_____________________
Installation Date:____________________
Dealer Name:_______________________
Telephone #:_______________________
Email:____________________________
TABLE OF CONTENTS
Certificate of Authenticity..............................................
Important Safety Instructions........................................ 1
Electrical Requirements and Installation..................... 12
Electrical Wiring.................................................. 12
GFCI Protection................................................... 13
GFCI Test Trip Procedure................................... 13
60 Hz GFCI Wiring Schematic (EP-16)......................... 14
60 Hz Res. Wiring Schematic (EP-12/EP-14/EP-15).... 15
50 Hz GFCI Wiring Schematic....................................... 15
Frequency Drive Wiring Diagrame (EP-16).................. 16
TidalFit Semi In-Ground Arch Specs
(EP-12/EP-14/EP-15)....................................................... 17
TidalFit Semi In-Ground Instructions .......................... 20
TidalFit Start Up.............................................................. 22
Selecting a Location.............................................. 22
Inspection.............................................................. 23
Filling the TidalFit with Water................................. 23
Turning the Power On........................................... 23
Verifying Water Circulation..................................... 24
Testing the GFCI Breaker...................................... 24
Priming the Pump.................................................. 25
Water Preparation................................................. 25
Topside Control Instructions (EP-15)........................... 26
The Main Screen.......................................... ........ 26
Spa Operations..................................................... 26
Temperature Operation.......................................... 29
The Settings Screen.............................................. 30
Temp Range.......................................................... 31
Heat Mode............................................................. 31
Ready Mode.......................................................... 32
Rest Mode............................................................. 32
Time of Day........................................................... 33
Setting Filter Cycle ............................................... 34
Invert Display......................................................... 37
Restricting Operations (Lock)................................ 38
TABLE OF CONTENTS
Hold.......................................................................
Utilities..................................................................
Preference.............................................................
Time Display..........................................................
Dolphin (Not Used)................................................
Color......................................................................
Language...............................................................
Heater Related Messages.....................................
Sensor Related/Misc. Messages...........................
Sensor Related Messages....................................
Miscellaneous Messages......................................
System Related Messages....................................
Reminder Messages..............................................
Swimspeed Control Instructions (EP-16).....................
Maintenance..........................................................
Required Voltage For Control Box.........................
Hydraulic Water Current Motor..............................
Diagnostic Messages.....................................................
Periodic Reminder Messages........................................
Various Exercises...........................................................
Rowing Exercise....................................................
Upper Body Workouts...........................................
Treadmill/Advanced Swimming w/Super Swim.....
Maintaining Your TidalFit..............................................
Draining Your TidalFit.............................................
Pillow Care............................................................
Jet Care................................................................
Removing, Installing, and Cleaning Filters...........
Winterizing Your TidalFit.......................................
Replacing the Light Bulb.......................................
TidalFit Cabinet Care............................................
Cleaning Your TidalFit Interior...............................
Cover Care...........................................................
Chemical Treatment of Water...............................
TidalFit Warranty ..........................................................
Interior Spa Diagram.....................................................
40
40
41
41
42
42
42
43
44
44
44
45
46
47
47
47
47
48
52
53
53
54
55
56
56
56
57
58
58
59
59
60
60
61
62
68
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
PLEASE TAKE THE TIME TO READ ALL OF THESE WARNINGS AND
CAUTIONS PRIOR TO USING YOUR SPA.
PRIÈRE DE LIRE ATTENTIVEMENT TOUTES CES MISES EN
GARDE AVANT D’UTILISER LE SPA.
PLEASE, be a responsible spa owner. When installing and using this spa,
always adhere to basic safety precautions. Be sure to list emergency telephone numbers at the telephone nearest the spa, including physician,
hospital, ambulance, police, and the fire department. Be certain to explain
safety precautions to all new or occasional users of your spa. Remember,
they may not be aware of the possible risks associated with the spa water
temperature. Have at least one family member learn CPR (cardiopulmonary resuscitation). IT COULD SAVE A LIFE!
VEUILLEZ agir de façon responsable en tant que propriétaire de spa.
Lorsque vousinstallez et utilisez ce spa, veuillez prendre les précautions
de sécurité de base entout temps. Conservez près du spa une liste indiquant les numéros de téléphoned’urgence, notamment le médecin,
l’hôpital, l’ambulance, la police et les pompiers. Veillez à expliquer les précautions de sécurité à tous ceux qui utilisent votre spaoccasionnellement
ou pour la première fois. Rappelez-vous qu’ils ne sont probablement pas
au courant des risques inhérents à la température de l’eau du spa. Demandez à au moins un membre de la famille d’apprendre la réanimation
cardiopulmonaire (RCP). CELA POURRAIT SAUVER UNE VIE!
READ AND FOLLOW ALL INSTRUCTIONS
LIRE ET ADHÉRER À TOUTES LES CONSIGNES
1. WARNING - To reduce the risk of injury, do not permit children to use
this product unless they are closely supervised at all times.
2. A wire connector is provided on this unit to connect a minimum 8 AWG
(8.4 mm) solid copper conductor between this unit and any metal equipment, metal enclosures of electrical equipment, metal water pipe, or conduit within 5 feet (1.5 m) of the unit.
1) MISE EN GARDE – Pour réduire le risque de blessure, ne pas laisser
les enfants utiliser ce produit sans supervision constante.
2) Un raccordeur de fils est compris avec cet appareil afin de brancher un
conducteur en cuivre massif d’au moins 8 AWG (8,4 mm) entre cet appareil et toute pièce d’équipement en métal, enveloppes métalliques
d’équipement électrique, tuyau en métal ou canalisation à 5 pieds (1,5 m)
ou moins de l’appareil.
1
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
3. For cord connected/convertible units.
DANGER - Risk of Injury a) Replace damaged cord immediately.
b) Do not bury cord.
c) Connect to a grounded, grounding type receptacle only.
4. DANGER - Risk of Accidental Drowning - Extreme caution must be
exercised to prevent unauthorized access by children. To avoid accidents,
ensure that children cannot use this spa unless they are supervised at all
times.
5. DANGER - Risk of Injury - The suction fittings in this area are sized
to match the specific water flow created by the pump. Should the need
arise to replace the suction fittings or the pump, be sure the flow rates are
compatible.
Never operate spa if the suction fittings are broken or missing. Never replace a suction fitting with one rated less than the flow rate marked on the
original suction fitting.
3) Appareils convertibles/à cordon.
DANGER – Risque de blessure –
a) Remplacer sans tarder le cordon endommagé.
b) Ne pas enterrer le cordon.
c) Raccorder à une mise à la terre.
4) DANGER – Risque de noyade accidentelle – Faire preuve d’extrême
prudence afin d’empêcher l’accès non autorisé aux enfants. Pour éviter
tout accident, veiller à ce que les enfants ne puissent utiliser ce spa à
moins d’être supervisés en tout temps.
5) DANGER – Risque de blessure – La taille des raccords de succion est
déterminée en fonction du débit d’eau spécifique de la pompe. Si les raccords de succion ou la pompe doivent être remplacés, veiller à ce que les
débits d’eau soient compatibles.
Ne jamais faire fonctionner un spa si les raccords de succion sont endommagés ou manquants. Ne jamais remplacer un raccord de succion par
un autre dont le débit d’eau est inférieur à celui indiqué sur le raccord de
succion original.
2
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
6. DANGER - Risk of Electrical Shock - Install at least 5 feet (1.5 m)
from all metal surfaces. As an alternative, a spa may be within 5 feet of
metal surfaces if each metal surface is permanently connected by a minimum 8 AWG (8.4 mm) solid copper conductor to the wire connector on the
terminal box that is provided for this purpose.
7. DANGER - Risk of Electric Shock - Do not permit any electrical appliance such as a light, telephone, radio, or television, within 5 feet (1.5m)
of a spa.
8. WARNING - To reduce the risk of injury:
a) The water in a spa should never exceed 40ºC (104ºF). Water temperatures between 38ºC (100ºF) and 40ºC are considered safe for a healthy
adult. Lower water temperatures are recommended for young children
and when spa use exceeds 10 minutes.
b) Since excessive water temperatures have a high potential for causing
fetal damage during the early months of pregnancy, pregnant or possibly
pregnant women should limit spa water temperatures to 38ºC (100ºF).
c) Before entering a spa, the user should measure the water temperature
with an accurate thermometer since the tolerance of water temperatureregulating devices varies.
d) The use of alcohol, drugs, or medication before or during spa use may
lead to unconsciousness with the possibility of drowning.
e) Obese persons and persons with a history of heart disease, low or high
blood pressure, circulatory system problems, or diabetes should consult a
physician before using a spa.
f) Persons using medication should consult a physician before using a
spa since some medication may induce drowsiness while other medication may affect heart rate, blood pressure, and circulation.
SAVE THESE INSTRUCTIONS
3
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
6) DANGER – Risque d’électrocution – Installer à au moins 5 pieds (1,5
m) de toutes les surfaces en métal. Le spa peut également se trouver à
moins de 5 pieds des surfaces en métal si chaque surface en métal est raccordée en permanence par un conducteur en cuivre massif d’au moins 8
AWG (8,4 mm) au raccordeur de fils du disjoncteur prévu à cette fin.
7) DANGER – Risque d’électrocution – Interdire tout appareil électrique
tel qu’une lampe, un téléphone, une radio ou un téléviseur, à moins de 5
pieds (1,5 m) du spa.
8) MISE EN GARDE – Pour atténuer le risque de blessure :
a) La température de l’eau du spa ne doit jamais dépasser 40oC (104oF).
L’eau dont la température varie entre 38oC (100oF) et 40oC (104oF) est jugée sécuritaire pour un adulte en bonne santé. Pour de jeunes enfants
ou un usage d’une durée supérieure à 10 minutes, une température plus
basse est conseillée.
b) Étant donné que l’eau très chaude peut causer des dommages au foetus
durant les premiers mois de la grossesse, les femmes enceintes qui utilisent le spa doivent limiter la température à 38oC (100oF).
c) Avant d’entrer dans le spa, l’utilisateur doit vérifier la température de
l’eau.
d) La consommation d’alcool, de drogues ou de médicaments avant ou
pendant l’utilisation du spa peut causer une perte de conscience entraînant
la noyade.
e) Les personnes obèses ainsi que celles qui ont des problèmes cardiaques, une tension artérielle faible ou élevée, des problèmes de circulation
sanguine, ou qui souffrent de diabète doivent consulter un médecin avant
d’utiliser le spa.
f) Les personnes qui consomment des médicaments doivent consulter un
médecin avant d’utiliser le spa, car certains médicaments peuvent favoriser
la somnolence, et d’autres peuvent affecter le rythme cardiaque, la tension
artérielle et la circulation sanguine.
CONSERVER CES CONSIGNES
4
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
EQUIPMENT ASSEMBLIES
An equipment assembly shall be additionally provided with the following
important safety instructions
1. WARNING - Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized access by children. to avoid accidents,
ensure that children cannot use a spa or hot tub unless they are closely
supervised at all times.
2. DANGER - To reduce the risk of drowning from hair and body entrapment, install a suction fitting(s) with a marked flow rate that equals or exceeds the flow rate marked on the equipment assembly.
3. DANGER - To reduce the risk of injury, do not remove the suction fittings.
Never operate a spa or hot tub if the suction fittings are broken or missing.
Never replace a suction fitting with one rated less than the flow rate marked
on the equipment assembly.
4. DANGER- Risk of Electric Shock. Do not permit any electric appliance,
such as a light, telephone, radio, or television, within 5 feet (1.5 m) of a spa
or hot tub.
5. WARNING - Risk of Electric Shock. Install at least 5 feet (1.5 m) from
inside wall of hot tub or spa using nonmetallic plumbing.
6. WARNING - To reduce the risk of injury:
a) The water in a spa should never exceed 40oC (104oF) Water temperatures between 38oC (100oF) and 40oC are considered safe for a healthy
adult. Lower water temperatures are recommended for young children and
when spa use exceeds 10 minutes.
b) Since excessive water temperatures have a hig potential for causing fetal
damage during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperaturs to 38oC (100oF).
c) Before entering a spa or hot tub, the user should measure the water temperature since the tolerance of water temperature regulating devices varies.
d) The use of alcohol, drugs or medication before or during spa or hot tub
use may lead to unconsciousness with the possibility of drowning.
5
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
MODES D’ASSEMBLAGE
Un mode d’assemblage doit également être fourni et comporter les consignes de sécurité suivantes :
1. MISE EN GARDE – Risque de noyade accidentelle. Faire preuve
d’extrême prudence afin d’empêcher l’accès non autorisé aux enfants. Pour
éviter tout accident, veiller à ce que les enfants ne puissent utiliser ce spa à
moins d’être supervisés en tout temps.
2. DANGER – Pour atténuer le risque de noyade causée par la succion du
corps et des cheveux, installer un ou des raccords de succion dont le débit
d’eau indiqué est égal ou supérieur à celui qui est indiqué sur l’équipement.
3. DANGER – Pour atténuer le risque de blessure, ne pas retirer les raccords de succion. Ne jamais faire fonctionner un spa si les raccords de
succion sont endommagés ou manquants. Ne jamais remplacer un raccord
de succion par un autre dont le débit d’eau est inférieur à celui indiqué sur
l’équipement.
4. DANGER – Risque d’électrocution. Ne pas laisser d’appareil électrique
tel qu’une lampe, un téléphone, une radio ou un téléviseur, à moins de 5
pieds (1,5 m) du spa.
5. MISE EN GARDE – Risque d’électrocution. Installer au moins 5 pieds
(1,5 m) de la paroi intérieure du spa avec de la tuyauterie non métallique.
6. MISE EN GARDE – Pour atténuer le risque de blessure :
a) La température de l’eau du spa ne doit jamais dépasser 40oC (104oF).
L’eau dont la température varie entre 38oC (100oF) et 40oC (104oF) est jugée sécuritaire pour un adulte en bonne santé. Pour de jeunes enfants
ou un usage d’une durée supérieure à 10 minutes, une température plus
basse est conseillée.
b) Étant donné que l’eau très chaude peut causer des dommages au foetus
durant les premiers mois de la grossesse. Les femmes enceintes qui utilisent le spa doivent limiter la température à 38oC (100oF).
c) Avant d’entrer dans le spa, l’utilisateur doit vérifier la température de
l’eau.
d) La consommation d’alcool, de drogues ou de médicaments avant ou
pendant l’utilisation du spa peut causer une perte de conscience entraînant
la noyade.
6
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
e) Obese persons and persons with a history of heart disease, low or high
blood pressure, circulatory system problems, or diabetes should consult a
physician before using a spa.
f) Persons using medication should consult a physician before using a spa
or hot tub since some medication may induce drowsiness while other medication may affect heart rate, blood pressure, and circulation.
7. For equipment assemblies with a gas heater
WARNING - Risk of suffocation. This equipment assembly uses a gas heater and is intended for outdoor use only unless proper ventilation can be
provided for an indoor installation.
8. For equipment assemblies with a blower
WARNING - Install blower no less than 1 foot (305 mm) above the maximum water level to prevent water from contacting electrical equipment.
SAVE THESE INSTRUCTIONS
e) Les personnes obèses ainsi que celles qui ont des problèmes cardiaques, une tension artérielle faible ou élevée, des problèmes de circulation
sanguine, ou qui souffrent de diabète doivent consulter un médecin avant
d’utiliser le spa.
f) Les personnes qui consomment des médicaments doivent consulter un
médecin avant d’utiliser le spa, car certains médicaments peuvent favoriser
la somnolence, et d’autres peuvent affecter le rythme cardiaque, la tension
artérielle et la circulation sanguine.
7. Équipement comportant un chauffe-eau à gaz
IMPORTANTES CONSIGNES DE SÉCURITÉ
MISE EN GARDE – Risque de suffocation. Cet équipement comporte un
chauffe-eau à gaz conçu pour un usage à l’extérieur seulement, à moins
qu’une ventilation adéquate soit fournie pour une installation à l’intérieur.
8. Équipement comportant une soufflante
MISE EN GARDE – Installer une soufflante au moins 1 pied (305 mm) audessus du niveau de l’eau maximum pour empêcher l’eau d’éclabousser
l’équipement électrique.
CONSERVER CES CONSIGNES
7
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
Marking for equipment assemblies
WARNING
REDUCE THE RISK OF ELECTROCUTION
1. Install at least 5 feet from water using nonmettalic plumbing.
2. Do not install under spa skirt or within an enclosure that would restrict ventilation.
3. If blower is included, install at least 1 foot above maximum water level.
REDUCE THE RISK OF CHILD DROWING
1. Supervise children at all times.
2. Attach spa cover after each use.
3. Install a suction guard with marked flow rate no less than _____GPM to avoid hair and body
entrapment.
REDUCE THE RISK OF OVERHEATING
1. Check with a doctor before use if pregnant, diabetic, in poor health, or under medical care.
2. Exit immediately if uncomfortabe, dizzy or sleepy. Spa heat can cause hyperthermia and
unconsciousness.
3. Spa heat in conjuction with alcohol, drugs, or medication can cause unconsciousness.
WHEN PREGNANT, soaking in hot water for long periods can harm your fetus. Measure water
temperature before entering.
1. Do not enter spa if water is hotter than 100oF (38oC).
2. Do not stay in spa for longer than 10 minutes.
AUDIO COMPONENT WARNINGS
Spas equipped with the Audio system should follow these guidelines for safety:
1. CAUTION - Risk of Electrical Shock - Do not leave compartment door
open.
2. CAUTION - Risk of Electrical Shock - Replace components only with
identical components.
8
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
Étiquette destinée aux modes d’assemblage
MISE EN GARDE
RÉDUIRE LE RISQUE D’ÉLECTROCUTION
1. Installer à 5 pieds et plus de l’eau avec de la tuyauterie non métallique.
2. Ne pas installer sous la plinthe du spa ou dans une enceinte qui limite la ventilation.
3. Si un soufflante est comprise, installer celle-ci au moins 1 pied audessus du niveau maximum
de l’eau.
RÉDUIRE LA RISQUE DE NOYADE D’UN ENFANT
1. Superviser les enfants en tout temps.
2. Remettre la couverture du spa en place après chaque utilisation.
3. Poser un dispositif de protection contre la succion avec débit d’eau indiqué d’au moins 170
GPM pour éviter la succion du corps et descheveux.
RÉDUIRE LE RISQUE DE SURCHAUFFE
1. Consulter un médecin avant usage si vous êtes enceinte, éprouvez des problèmes de santé ou
suivez des traitements médicaux.
2. Quitter immédiatement le spa en cas d’inconfort, d’étourdissements ou de somnolence. La
chaleur du spa peut causer de l’hyperthermie et la perte de conscience.
3. La chaleur du spa jumelée à l’alcool, aux drogues ou aux médicaments peut causer la perte de
conscience.
DURANT LA GROSSESSE, le trempage prolongé peut nuire au foetus. Vérifier la température
de l’eau avant d’y entrer.
1. Ne pas pénétrer dans le spa si la température de l’eau est supérieure à 100oF (38oC).
2. Ne pas rester dans le spa pendant plus de 10 minutes.
MISES EN GARDE SUR LES COMPOSANTES DU SYSTÈME DE SON
Les utilisateurs d’un spa doté d’un système de son doivent suivre
ces consignes de sécurité :
1. ATTENTION – Risque d’électrocution – Ne pas laisser la porte du
compartiment ouverte.
2. ATTENTION – Remplacer les composantes du système de son par
des composantes identiques.
9
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
3. Do not operate the audio controls while inside the spa.
4. WARNING - Prevent Electrocution - Do not connect any auxiliary
components (for example cable, additional speakers, headphones, additional audio/video components, etc.) to the system.
5. These units are not provided with an outdoor antennae; when provided,
it should be installed in accordance with Article 810 of the National Electrical Code, ANSI/NFPA 70.
6. Do not service this product yourself as opening or removing covers
may expose you to dangerous voltage or other risk of injury. Refer all servicing to qualified service personnel.
7. When the power supply connections or power supply cord(s) are damaged: if water is entering the audio/video compartment or any electrical
equipment compartment area; if the protective shields or barriers are
showing signs of deterioration; or if there are signs of other potential damage to the unit, turn off the unit and refer serviceing to qualified service
personnel.
8. This unit should be subjected to periodic routine maintenance (for example, once every 3 months) to make sure that the unit is operating properly.
KEEP THESE SAFETY INSTRUCTIONS IN A CONVENIENT AND
READILY ACCESSIBLE LOCATION!!
10
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
3. Ne pas utiliser les commandes audio lorsqu’on se trouve à l’intérieur du
spa.
4. MISE EN GARDE – Prévention du risque d’électrocution – Ne pas
raccorder les composantes auxiliaires (p. ex., câble, hautparleur supplémentaire, casque d’écoute, autres composantes audio/vidéo, etc.) au système.
5. Ces appareils ne comportent pas d’antenne extérieure; lorsque celle-ci
est fournie, elle doit être installée conformément à l’article 810 du Code
national de l’électricité, ANSI/NFPA 70.
6. Ne pas tenter de réparer le produit soi-même en ouvrant ou en retirant
les couvercles, car cela peut exposer l’utilisateur à une tension dangereuse ou autre risque de blessure. Confier toute réparation à un technicien
compétent.
7. Raccords d’alimentation ou les cordons d’alimentation endommagés : si
l’eau pénètre dans le compartiment audio/vidéo ou tout compartiment de
l’équipement électrique; si les écrans ou barrières de protection montrent
des signes d’usure; ou si l’appareil semble endommagé, fermer l’appareil
et appeler un technicien compétent.
8. Cet appareil doit être entretenu périodiquement (p. ex., tous les trois
mois) pour s’assurer qu’il fonctionne adéquatement.
PRIÈRE DE CONSERVER CES CONSIGNES DE SÉCURITÉ DANS UN
LIEU PRATIQUE ET FACILE D’ACCÈS!!
11
ELECTRICAL REQUIREMENTS AND
INSTALLATION
The following information is provided for hooking up electrical supply to
your new pool. A qualified, licensed, electrician must perform this work.
Failure to follow these instructions will terminate all warranty coverage
and can cause serious injury or death.
Your 60 Hz pool is preset at the factory to run on 240 V with a 48 A input.
This feature gives you the most performance out of your pool. This will
require a 240 V, 60-amp GFCI
Your export 50 Hz pool is preset out of factory to run 230 V-240 V 3
wires 30 A max input. This product must always be connected to residual current device (RCD) having a trip current of not more than 30 mA.
ELECTRICAL WIRING
WARNING: Your pool must be wired by a certified electrician and
according to these instructions. Failure to do so will terminate all
warranties and all listings from the independent listing facility.
1) The TidalFit requires a 240 VAC dedicated system. The pool must be
hard wired to the power supply, with no plug-in connections, extension
cords, or sharing of service.
2) The pool requires that you run 6 (10 mm²) or 8 (8.4 mm²) AWG copper wire, depending on the GFCI size. Do Not Use Aluminum Wire.
3) The power supply must have a suitable Ground Fault Circuit Interrupter (GFCI), according to Section 422-20 of the National Electrical
Code, ANSI/NFPA 70-7987 or other national installation requirement
with a residual current device (RCD) having a trip current of not more
than 30 mA. This could be used as the shut-off switch, which must be
installed in plain view of the pool. This electrical service must be readily
accessible to the pool occupants, but must not be within 5 feet of the
pool.
4) Use only non-metallic conduit and fittings when installing power to
the spa.
5) After your pool has been positioned, route lines through the knockout
on the left or right front corner of the pool.
6) Connect the power to the pool.
12
ELECTRICAL REQUIREMENTS AND
INSTALLATION
GFCI PROTECTION
NOTE: The GFCI section does not apply on EL systems used
outside the United States. This GFCI section does not apply to GL
Systems.
Your pool may be equipped with a GFCI Protection feature. If your pool
does not have this feature enabled, the GFCI Trip Test must occur to allow proper pool function.
Within 1 to 7 days after startup, the pool will trip the GFCI to test it. (The
number of days is factory programmed.) The GFCI must be reset once
it has been tripped. After passing the GFCI Trip Test, subsequent GFCI
trips will indicate a ground default or other unsafe condition requiring the
power to the pool to be shut off.
Warning: The owner should test and reset the GFCI on a regular basis
to verify it’s function
GFCI TRIP TEST PROCEDURE
The installer can cause the GFCI Trip Test to occur sooner by initiating
it with the following button sequence.
Press “Warm”,
then “Jets 1”,
then “Light.”
(Each press must be within 3 seconds of the previous press.) Press
the “Warm”
button repeatedly until “9FC” is displayed.
Press “Jets 1”
to select it. Press the “Warm”
button until
“9t.n” is displayed.
Press “Jets 1”
to initiate the GFCI Trip Test.
The GFCI should trip within several seconds and the pool should shut
down. If it does not, shut down the power and manually verify that a
GFCI breaker is installed and that the circuit and pool are wired correctly. Verify the function of the GFCI with it’s own test button. Restore
power to the pool and repeat the GFCI Trip Test.
Once the GFCI is tripped by the test, reset the GFCI and the pool will
operate normally from that point. You can verify a successful test by
navigating to the “9FC” item as described above, pressing
“Jets 1”
and then pressing the “Warm”
button until you
see “9SP”. The code signifies GFCI Status - Passed.
The system will exit this menu in 30 seconds if no buttons are pressed.
13
60 Hz GFCI WIRING SCHEMATIC (EP-16)
House Breaker Box G.F.C.I. Breaker Box
Green
Red
120 VAC
White
Black
Black
Red
Black
Red
To VFD
Motor
Black
White
Black
Green
Green
Green
Grounding Bar
Red
Red
Red
White
120 VAC
VFD Control Box
VFD
Black
Neutral
White
Red
Black
240 Volt Residential Wiring Schematic with G.F.C.I.
Green
Black
Red
Green
Outside Ground
Rod
Red
Black
Green
Spa System Box
NOTE: THE POWER IN TO THIS CONTROL DOES NOT HAVE A COMMON LINE IN,
ONLY A GROUND. DO NOT HOOK A COMMON TO A POWER IN TERMINAL! THIS
WILL DAMAGE THE UNIT
IMPORTANT: REQUIRED SIEMENS 60A GFCI CIRCUIT BREAKER TO OPERATE
THE TIDALFIT EP-16
14
60 Hz GFCI WIRING SCHEMATIC (EP-12/14/15)
120 VAC
neutral
240 Volt Residential Wiring Schematic with G.F.C.I.
House Breaker Box
G.F.C.I. Breaker Box
Spa System Box
Red (Hot)
120 VAC
10
Bottom View
of G.F.C.I.
11
Red
Hot
9
White
8
7
15
7
Black Hot
White
Green
Red Hot
White
Green
6
Red
4
Hot
Green
14
13
12
Red
Hot
Black
6
5
Black
White
Green
Outside
Ground
Rod
Green Ground Wire
to Ground Bar
Correct
Voltage
0V
[3-4]
[5-8] [5-9]
108 V-132 V
[1-3]
[2-3]
[5-6] [5-10] [12-14] [13-14]
[5-7] [5-11] [12-15] [13-15]
216 V-264 V
[1-2]
[6-7] [10-11] [14-15]
1
2
3
White
Red
Hot
Black
When Probes Are Placed
[12-13]
Black
Red
White
Test for Voltages by placing probes on locations
50 Hz RESIDENTIAL WIRING SCHEMATIC
230 Volt/50 Hz Residential Wiring Schematic with 2 Pole RCD Breaker Box
230 VAC House Breaker Box
230 VAC
“Live Wire”
Neutral
+
Ground
9
RCD Breaker Box
Spa System Box
Blue
(Neutral)
Blue (Neutral)
8
3
7
12
6
Blue
(Neutral)
11
Brown
(Hot)
10
Green
Yellow
(Ground)
Green
Yellow
(Ground)
Green
5
1
4
2
Brown (Hot)
Outside
Ground
Rod
Blue (Nuetral)
Brown (Hot)
Test for Voltages by placing probes on these locations
15
FREQUENCY DRIVE WIRING DIAGRAM (EP-16)
FREQUENCY DRIVE WIRING DIAGRAM
GROUND
POWER IN
220
LINE 1
POWER IN
BALBOA
CONTROL
GROUND
TOUCHPAD
CONTROL
220
LINE 2
POWER IN
NOTE: THE POWER IN TO THIS CONTROL DOES NOT HAVE A COMMON LINE IN,
ONLY A GROUND. DO NOT HOOK A COMMON TO A POWER IN TERMINAL! THIS
WILL DAMAGE THE UNIT
GREEN GROUND) CONNECT TO
GROUNDING BAR
RED
WHITE (NUETRAL)
BLACK
GROUNDING
BAR
GFCI
BREAKER
IMPORTANT: REQUIRED SIEMENS 60A GFCI CIRCUIT BREAKER TO OPERATE
THE TIDALFIT EP-16
16
TIDALFIT SEMI IN-GROUND EP-12/EP-14/
EP-15 ARCHITECTURAL SPECIFICATIONS
SEMI
Dry Weight ..................2000 lbs.
Filled Weight ...............12842 lbs.
IN-GROUND
Dimensions.................144 in. x 91 in. x 52 in.
EP-12
Volume.........................1300 Gallons
91.000
144.000
R10.000
88.000
CONTROL
SIDE
PUMP SIDE
4.500
140.885
22.000
52.000
24.000
0.500
140.885
CEMENT LINE
17
TIDALFIT SEMI IN-GROUND EP-12/EP-14/
EP-15 ARCHITECTURAL SPECIFICATIONS
Dry Weight ..................2250 lbs.
SEMI
Filled Weight ..............14261 lbs.
IN-GROUND
Dimensions.................168 in. x 91 in. x 52 in.
EP-14
Volume.........................1680 Gallons
91.000
168.000
R10.000
PUMP SIDE
.
88.000
CONTROL SIDE
4.000
164.885
21.000
52.000
24.000
164.885
0.500
18
PLAN VIEW OF FOOT PRINT
CEMENT LINE
TIDALFIT SEMI IN-GROUND EP-12/EP-14/
EP-15 ARCHITECTURAL SPECIFICATIONS
SEMI
Dry Weight ...................2400 lbs.
Filled Weight ...............19080 lbs.
IN-GROUND
Dimensions..................180 in. x 91 in. x 60 in. EP-15
Volume..........................2000 Gallons
180.000
91.000
R.10.000
176.000
CONTROL
SIDE
88.000
PUMP
SIDE
4.500
29.000
60.000
24.000
0.500
176.000
CEMENT
LINE
19
TIDALFIT SEMI IN-GROUND INSTRUCTIONS
The depth of the dig will vary based upon the on the terrain or slope.
Crane the spa into position like a normal spa delivery.
20
TIDALFIT SEMI IN-GROUND INSTRUCTIONS
Place 1 bag in each corner and 1 in the middle of each long side. This will
allow you to remove the straps on the spa is in position. Allow the ice to
melt and then the spa will be ready for back fill with gravel
SPA
3.5 in.
Concrete
Deck
Gravel 1/2 in.
Washed
6 in. CONCRETE PAD WITH FIBER
In a flat application: Use gravel NOT dirt. Using dirt you have to compact
it, this will create unruly pressure on the spa. Gravel gives you about 98%
compaction just by pouring it in the void (overdig). then you can pour your
concrete decking. If a wooden deck is being built there is no real need to
backfill except to keep the ground from around the spa from erodings.
21
TIDALFIT START-UP
Please read each step of the Start-up section prior to doing the step.
SELECTING A LOCATION
In preparation for installing your new TidalFit, you should ensure that your
chosen location meets some minimum guidelines:
1) Place your TidalFit on a surface that is large enough for the entire TidalFit to fit. Consider the space needed to easily access equipment compartments and circuit breakers. Remember, all electronics must be kept dry.
2) The TidalFit must be on a solid, level foundation. Recommended: 6
inches of reinforced cement slab with wire mesh on compacted ground
that has cured for at least 72 hours. Your warranty will be voided if the
TidalFit is not properly installed. Structural damage due to an improper
foundation is not covered under warranty.
3) To avoid potential water damage to the skirt and frame, your TidalFit
should be placed on a site where it will not be in the way of water sprinklers.
4) OUTDOOR POOL: Consider building codes, electrical and plumbing
codes, desired proximity to house, wind and sun exposure, location of
trees (falling leaves, shade), dressing area, landscaping and lighting when
selecting a location.
5) INDOOR POOL: Floor surface must have traction to prevent slipping
when wet. A floor drain is optimum. As room humidity will increase because of the spa, provide ample ventilation to prevent dry rot, mildew and
mold. Use materials that will withstand humidity. There may be a need for
cross-ventilation fans and/or dehumidifiers. The spa chemicals may corrode some household metals. Provide ample room if servicing should be
needed. Strong foundational support is vital, particularly if a second-story
site is selected.
6) Ensure the equipment compartment is in a location where it will not
be damaged by water drainage. Cover the equipment compartment with
a heavy screen if rodents are a problem. Damage due to rodents is not
covered under warranty.
7) Have the pool deck installed by a knowledgeable contractor to ensure
proper support.
22
TIDALFIT START-UP
INSPECTION
You will want to inspect your TidalFit, prior to filling it up with water. Look
for and remove any debris in the pool tub and in the filter. Verify that pump
plugs are installed on the pumps and the pump unions are tight.
FILLING THE TIDALFIT WITH WATER
NOTE: Do Not fill your TidalFit with hot water straight out of your
water heater or tap. This water may be as hot as 180ºF and will cause
damage to the surface and plumbing of the pool. This will void your
warranty. Level the pool before filling.
1) Prepare to fill the tub by removing all debris.
2) Remove the filters from your pool (see Removing, Installing and Cleaning Filters, page 52.)
3) Place your garden hose in the center of the filter .
4) Fill the tub from the circulation pump line until water level is above
the foot-well.
NOTE: This will purge all the air out of the circulation pump. An air
lock can cause damage to the circulation pump and is not covered
under warranty.
5) Once the water level is filled over the foot-well, you can pull the hose
out of the filter line and continue filling the pool from the filter well.
6) Fill the pool to the bottom of the pillows.
NOTE: Do Not Overfill Your Pool.
7) With the front panel off, verify there are no leaks at the pump union.
NOTE: Pump unions can become loose during shipping. Verify that
there are no leaks during filling of the pool.
8) Reinstall the circulation pump screen and all filters.
TURNING THE POWER ON
Turn the power to the pool on at the main circuit breaker. Verify that your
pool has no error codes. Verify that there is good water circulation in the
pool. The pumps will come on in cycles, for 1 minute each cycle.
23
TIDALFIT START-UP
VERIFYING WATER CIRCULATION
1) Open all the jets.
2) Press the Pump 1 key to turn the pumps on or off.
3) Make sure each seat has water flow.
NOTE: On certain pools there is a diverter valve. Verify where the
diverter valve is located.
TESTING THE GFCI BREAKER
NOTE: The electrical service panel for your pool should be equipped
with a GFCI breaker. To avoid the risk of electrical shock, perform the
following safety test before each use of your pool.
1) Make sure the power is turned on at the electrical service panel.
2) Turn on the GFCI breaker. If the breaker stays on, it is functioning properly.
NOTE: The spa system will automatically trip the GFCI 24 hours after
power up. This is a safety feature and can not be disabled.
DANGER: RISK OF ELECTRICAL SHOCK
If the GFCI breaker fails to operate as described, there is a possibility of
an electrical shock if the TidalFit is used. Shut off the power at the main
electrical service panel until the source of the problem has been identified
and corrected by a licensed electrician or qualified pool technician.
NOTE: When power is turned on, your pool is automatically programmed to start circulating water through the circulation pump.
Each pump and blower will come on consecutively for approximately
1 minute to automatically purge the system. Adjust your temperature
by pressing the up button on your touch pad until the desired temperature is displayed. This setting will allow your pool to heat to the
set temperature.
CAUTION: If water is not noticeably coming from your pool jets during the
automatic purge, turn on the high speed pump. If water is still not coming
from the jets, the pump needs to be manually primed, following the steps
below.
24
TIDALFIT START-UP
PRIMING THE PUMP
1) Turn off power at electrical service panel.
2) Locate and loosen one of the pump plugs on each pump by turning it
counterclockwise one half of one turn.
3) Allow air to escape from fittings. When a steady stream of water flows
from the pump plug, close it by turning it clockwise until tight.
4) Turn on power at electrical service panel.
5) Check once more to make sure that water is flowing from the jets during
auto purge. If so, continue. If no water is coming from your spa jets, please
call your Artesian dealer for further assistance.
WATER PREPARATION
NOTE: Before putting your new pool into operation, understand
that preparing your new water is an important part of maintenance.
Failure to properly prepare your water can result in substantially decreasing the life of the components and may void your warranty in
severe cases. Your Artesian dealer should have a start-up and maintenance kit available for you when you receive your pool.
25
TOPSIDE CONTROL INSTRUCTIONS (EP-15)
THE MAIN SCREEN
Water Temperature
Temperature Range
Important information about spa
Desired Temperature
Pump and Heat
operation can be seen quickly
Status
from the Main Screen.
The actual water temperature
can be seen in large test and
the desired water temperature is
shown in smaller text.
The time-of-day, ozone/uv, filter
operation, messages, heat
range, menu option and panel
lock are also displayed on the
main screen.
Messages
SPA OPERATIONS
Menu
Lock Indicator
There are three ways to operate the spa functions from the topside. You
can turn the spa pumps and lights from the topside though the buttons on
the left hand side of the control panel, or you can use the spa menu using
the navigation buttons or you can use the short cut setting.
Jets 1 Button: The jets 1 button will operate pump number 1. First
press of the Jets 1 button will activate pump 1. A second press of the
Jets 1 button will deactivate pump 1. If pump1 is not manually turned off
by pressing the Jets 1 button, pump will automatically timeout after 15
minutes.
26
TOPSIDE CONTROL INSTRUCTIONS
Jets 2 Button: The jets 2 button will operate pump number 2.
First press of the Jets 2 button will activate pump 2. A second
press of the Jets 2 button will deactivate pump 2. If pump 2 is not
manually turned off by pressing the Jets 2 button, pump will automatically timeout after 15 minutes.
Jets 3 Button: (If your TidalFit is equipped with a third pump.)
The jets 3 button will operate pump number 3. First press of
the Jets 3 button will activate pump 3. A second press of the
Jets 3 button will deactivate pump 3. If pump 3 is not manually
turned off by pressing the Jets 3 button, pump will automatically timeout
after 15 minutes.
Light Button: The light button operates the L.E.D. Lights. First
Press of the light button will turn on the lights. A second press of
the light button will turn the lights off. The TidalFit lighting
systems have different modes. To cycle through the different
modes you must turn the light on and off, once the desired mode is
selected, leave the light on. If the light is not manually turned off it will
automatically timeout after 240 minutes.
Use the navigation buttons to highlight the operation you would like to
perform.
Once the operation is highlighted press the Select Button,
to engage the highlighted item.
Back button: Will return you to the main menu.
Use the Right Arrow Button and highlight SPA in the menu.
Use the Down Arrow Button and highlight Short cuts in the menu.
27
TOPSIDE CONTROL INSTRUCTIONS
Press the Select Button
when the Shortcut option is highlighted.
Shortcuts
The main screen will change to shortcut
operation screen.
The shortcut menu assigns the operation
to the navigation buttons.
Ready in Rest Mode
Heating
Up Button: The UP button will operate pump 1. First press of
the UP button will activate pump 1. A second press of the UP
button will deactivate pump1. If pump1 is not manually turned off
by pressing the UP button it will automatically timeout after 15
minutes.
Left Button: The Left button will operate pump 2. First press of
the Left button will activate pump 2. A second press of the Left
button will deactivate pump 2. If pump 2 is not manually turned
off by pressing the UP button it will automatically timeout after
15 minutes.
Right Button: The RIGHT button operates the L.E.D. Lights.
First Press of the RIGHT button will turn on the lights. A second press of the Right button will turn the lights off. The
Island Spas lighting systems have different modes. To
cycle through the different modes you must turn the light on
and off, once the desired mode is selected, leave the light on.
If the light is not manually turned off it will automatically timeout
after 240 minutes.
28
TOPSIDE CONTROL INSTRUCTIONS
Down Button: The Down button will operate pump 3 (if
applicable). First press of the Down button will activate pump
3. A second press of the Down button will deactivate pump 3.
If pump 3 is not manually turned off by pressing the Down
button it will automatically timeout after 15 minutes.
Select Button: Will return operation back to the main menu.
TEMPERATURE OPERATION
The only item that can be changed on the left side of the Main Screen is
the Set Temperature.
Left Button: Press the left arrow button to highlight the set
temperature.
Up Button: Use the Up Button to raise the set temperature
Down Button: Use the Down Button to lower the set temperature.
Select Button: Press the Select Button to save the Set
Temperature Range: The Temperature Range is displayed in
the upper Right Hand corner of the display. This indicates
what the range of the set point can be. Please see the section on
adjusting setting to change the Temperature Range
29
TOPSIDE CONTROL INSTRUCTIONS
High Range: Set point can be set between 80°F and 104°F
Low Range: Set Point can be set between 50°F and 99°F
THE SETTINGS SCREEN
The Settings Screen is where all programming and other spa behaviors
are controlled. This screen is where all programming and other spa behaviors are controlled.
Right Button: Press the Right button to go to the Menu section.
Down Button: Press the Down Button until Settings is
highlighted; you will need to press it twice.
Select Button: Press the Select Button to enter the Settings
Screen.
Settings
Temp Range
Heat Mode
Time of Day
Filter Cycles
Light Cycle
Invert Panel
Lock
30
High
Ready
Normal
TOPSIDE CONTROL INSTRUCTIONS
TEMP RANGE
The first setting available to change is Temp Range. This system incorporates two temperature range settings. The specific range that is selected
(High or Low) will be displayed in the upper right hand corner of the main
screen.
High range can be set between 80°F and 104°F.
Low range can be set between 50°F and 99°F.
Select Button: When the temp range is highlighted in the Setting
Menu pressing the Select Button will change from High to Low or
Low to High.
Left Button: Press the left button
to highlight the Back Icon.
Select Button: Press the select
button to return to the main Menu
OR
Down Button: Press the down
button to go to Heat Mode.
Settings
Temp Range
Heat Mode
Time of Day
Filter Cycles
Light Cycle
Invert Panel
Lock
High
Ready
Normal
HEAT MODE
Heat Mode indicates if the spa is Ready mode or Rest Mode. The heat
mode will be displayed in the bottom right screen of the main screen display.
Settings
Temp Range
Heat Mode
Time of Day
Filter Cycles
Light Cycle
Invert Panel
Lock
High
Ready
Normal
31
TOPSIDE CONTROL INSTRUCTIONS
READY MODE
In ready mode the heater will maintain the set temperature. If your TidalFit spa is not programmed for 24 hours Filter it will turn on the circulation
pump every half an hour to test the water temperature. If the water temperature is one degree below the set point the circulation pump will continue
to run to bring the water temperature to the set point temperature.
If the water temperature is at the set point temperature the circulation
pump will turn off after 5 minutes. If your filtration cycle is set for 24 hours,
the circulation pump will continue to run.
REST MODE
Will only allow the spa to heat during a filtration cycle, if the spa is not in
a filtration cycle, you can press the pump 1 button to activate the heater.
The spa will go into Ready mode for 1 hour and then go back to rest mode.
Select Button: When the heat mode is highlighted in the Settings
Menu pressing the Select Button will change from Ready to
Rest or Rest to Ready.
Left Button: Press the left button to highlight the Back Icon.
Select Button: Press the select button to return to the main Menu.
OR
Down Button: Press the down button to go to Time of Day.
Settings
Temp Range
Heat Mode
Time of Day
Filter Cycles
Light Cycle
Invert Panel
Lock
32
High
Rest
Normal
TOPSIDE CONTROL INSTRUCTIONS
TIME OF DAY
When the time of day is highlighted.
Right Button: Press the Right button to go to the Time of Day
Menu.
Time of Day
12:00 PM
12 HR
The screen will change to Time of Day
Settings.
Right Button: Press the Right button to Highlight the hours.
Up Button: To increase the hours.
Down Button: To decrease the hours
NOTE: To change from AM to PM you will need to adjust the
hours past 12.
Right Button: Press the Right button to highlight the minutes.
Up Button: To increase the minutes.
Down Button: To decrease the minutes.
Right Button: Press the Right button to highlight the time format.
12HR: 12 hour format will be displayed.
24HR: 24 hour format will be displayed.
OR
Up Button: To change the time format.
33
TOPSIDE CONTROL INSTRUCTIONS
Down Button: To change the time format.
Left Button: Press the left button to high light. Save Icon (you will
need to press it three times to high light the save button.)
Save
OR
Select Button: Press the select Icon to save and return to
the main Menu.
Down Button: Press the down button to highlight Cancel Icon.
Cancel
Select Button: Press the select button to cancel changes and
return to the main Menu.
Select the Setting menu.
Down Button: Press the down button to go to Filter Cycle.
SETTING FILTER CYCLE
When the Filter Cycle is highlighted:
Right Button: Press the Right button to go to the Filter Cycle Menu.
The Screen will change to Filter Cycle menu.
Filter Cycles
Filter Cycle 1
Starts at 12:00 AM
Runs 0 HR 0 Min
Ends at 12:00 AM
Filter Cycle 2
No
Starts at 12:00 AM
Runs 0 HR 0 Min
Ends at 12:00 AM
34
TOPSIDE CONTROL INSTRUCTIONS
Right Button: Press the Right button to highlight Filter Cycle 1
Start time Hour.
Up Button: To Increase the Filter Cycle 1 Start time hours.
Down Button: To decrease the Filter Cycle 1 Start time hours.
(NOTE: To change AM and PM you will need to cycle the
hours past 12)
Right Button: Press the Right button to high light Filter Cycle 1
Start time minutes.
(NOTE: Changing the minutes goes by 15 minute intervals)
Up Button: To increase the Filter Cycle 1 Start time Minutes.
Down Button: To decrease the Filter Cycle 1 Start time Minutes.
Right Button: To highlight the Run Time Hours.
Up Button: To increase the Run Time Hours.
Down B utton: To decrease the Run Time Hours.
Right Button: Press the Right button to high light Run Time
Minutes.
(NOTE: Changing the minutes goes by 15 minute intervals)
Up Button: To increase the Run Time Minutes.
Down Button: To decrease the Run Time Minutes.
The panel calculates the end time and displays it automatically.
Right Button: Press the Right button to highlight Filter Cycle 2.
35
TOPSIDE CONTROL INSTRUCTIONS
Up Button: To Filter Cycle 2 on or off.
OR
Down Button: To Filter Cycle 2 on or off.
Right Button: Press the Right button to high light Filter Cycle 1
Start time Hour.
Up Button: To Increase the Filter Cycle 2 Start time hours.
(NOTE: To change AM and PM you will need to cycle the
hours past 12)
Down Button: To decrease the Filter Cycle 2 Start time hours.
(NOTE: To change AM and PM you will need to cycle the
hours past 12)
Right Button: Press the Right button to high light Filter Cycle 2
Start time minutes.
(NOTE: Changing the minutes goes by 15 minute intervals)
Up Button: To increase the Filter Cycle 2 Start time Minutes.
Down Button: To decrease the Filter Cycle 2 Start time Minutes.
Right Button: To highlight the Run Time Hours.
Up Button: To increase the Run Time Hours.
Down Button: To decrease the Run Time Hours.
Right Button: Press the Right button to high light Run Time
Minutes.
(NOTE: Changing the minutes goes by 15 minute intervals)
Up Button: To increase the Run Time Minutes.
36
TOPSIDE CONTROL INSTRUCTIONS
Down Button: To decrease the Run Time Minutes.
The panel calculates the end time and displays it automatically. In order
to maintain sanitary conditions, as well as protect against freezing, the
system will purge water from their respective plumbing by briefly running
the pumps at the beginning of each filter cycle. If Filter Cycle is set to off,
or filter cycle 1 is set to 24 hours. The second purge cycle will start at the
time that is set for filtration cycle 2 start time.
Right Button: Press the Right button to highlight
Icon.
OR
Save 1
Select Button: Press the select button to save and return to the
Setting Menu
Down Button: Press the down button to highlight the
Cancel Icon.
Select the Setting menu.
Down Button: Press the down button until Invert display is
highlighted.
INVERT DISPLAY
Select Button: Press the select button to Change the display
from Normal to Inverted.
Normal: Display will be towards the inside of the spa.
Settings
Temp Range
Heat Mode
Time of Day
Filter Cycles
Light Cycle
Invert Panel
Lock
High
Ready
Normal
37
TOPSIDE CONTROL INSTRUCTIONS
Inverted: Display will be towards the outside of the spa.
Settings
Temp Range
Heat Mode
Time of Day
Filter Cycles
Light Cycle
Invert Panel
Lock
High
Ready
Inverted
When the display is inverted, the navigation buttons will also be inverted
to work with the display.
Down Button: Press the down button until Lock is highlighted.
RESTRICTING OPERATIONS (LOCK)
The controller can be restricted to prevent unwanted use or changes.
There are two lock options.
Settings: Will lock out anyone from changing the Set Temperature and
other programming features all jet operations will work.
Panels: Prevent the topside from being used.
Select Button: Press the select button to enter the lock menu.
The screen will change to Lock Menu.
Lock
Settings
Panel
OFF
OFF
Right Button: Press the Right button to highlight Settings
OFF/ON.
Select Button: Press the select button to turn Setting lock on.
38
TOPSIDE CONTROL INSTRUCTIONS
Down Button: Press the down button until Panel is highlighted.
Select Button: Press the Select button to turn Panel lock on.
The screen will change and go back to the main display.
102 F
O
Set 104oF
8:32 PM
High Range
Unlock
Ozone
Filter 1
Ready in Rest Mode
Heating
To unlock the system:
Right Button: Press the Right button to highlight Settings
OFF/ON.
Then press the following buttons:
Select Button Select Button Down Button
Follow the above steps to unlock the panel.
Left Button: Press the left button to highlight
Back Icon.
Select button: Press the select button to go back to the setting
menu.
Down Button: Press the down button until Hold is highlighted.
39
TOPSIDE CONTROL INSTRUCTIONS
HOLD
Hold mode is used to disable the pump during service functions, cleaning or replacing the filters. The hold will last for 1 hour unless the mode is
exited manually.
Select button: Press the select button to go back to activate the
hold mode.
Left Button: Press the left button to highlight
Back Icon.
Select Button: Press the select button to activate the hold mode.
Down Button: Press the Down Button until Utilities is highlighted.
Settings
Temp Range
Heat Mode
Time of Day
Filter Cycles
Light Cycle
Invert Panel
Lock
Hold
High
Ready
Normal
UTILITIES
The Utilities menu is used for trouble shooting and for technicians. As this
is for service personnel we will just explain what each subject is. We do
not recommend changing anything unless walked through the setting with
a technician.
A/B Temps:
This will display the temperature on sensor A and B on the main display.
Fault Log:
This is a log of the last 24 actions on the spa. It is not necessary errors.
GFCI Test: This will cause the GFCI to trip to verify that is working
correctly.
Down Button: Press the down button to go to the Preference
Menu.
40
TOPSIDE CONTROL INSTRUCTIONS
PREFERENCE
The screen will change to the Preferences Menu.
Preferences
Temp Display
Time Display
Reminders
Cleanup
Dolphin
Color
Language
oF
12HR
On
0.5 HR
5
Blue
English
TIME DISPLAY
Right button: Press the right button to highlight temp Display.
Select button: Press the select button to change from
F° (Fahrenheit) to C° (Celsius) or from C° (Celsius) to
F° (Fahrenheit).
Down Button: Press the Down Button until Time Display is
highlighted.
Select Button: Press the select button to change from 12HR
to 24HR or 24Hr to 12HR time display.
NOTE: The Reminders are messages that will appear in the
bottom left hand corner of the main display, they are
maintenance reminders for clean filter, check PH etc.
Preferences
Temp Display
Time Display
Reminders
Cleanup
Dolphin
Color
Language
oF
12HR
On
0.5 HR
5
Blue
English
41
TOPSIDE CONTROL INSTRUCTIONS
DOLPHIN (NOT USED)
Down Button: Press the Down Button until Dolphin is highlighted.
This option is not available.
COLOR
Down Button: Press the Down Button until Color is Highlighted.
Select Button: Press the select button to change the background
color on the display. Color options are: Blue, Red, Purple,
Grey and Green.
LANGUAGE
This will change the language displayed on the screen to the language
you choose.
Down Button: Press the Down Button until Language is
highlighted.
Select Button: Press the select button to open the Language
Menu.
Down Button: Press the Down Button until the Language you
desire is highlighted. Language options are; English, French,
Spanish and German.
Select Button: Press the select button to choose highlighted
language
Left Button: Press the left button to highlight
``
Back Icon
Select Button: Press the select button to go back to the setting
menu.
Down Button: Press the Down Button until the Information is
highlighted. Used for Technical and service personnel.
42
TOPSIDE CONTROL INSTRUCTIONS
HEATER-RELATED MESSAGES
During the warmer month it is recommended to change the filter cycle
duration to keep the spa from overheating with the high ambient temperature.
The water flow is low – M016
There may not be enough water flow through the heater to carry the heat
away from the heating elements. Heater start up will begin again after
about 1 minute.
Flow-Related Checks
Check for low water level, suction flow restriction (filters) closed valves or
trapped air.
The water flow has failed* – M017
There is not enough water flow through the heater to carry the heat away
from the heating element and the heater has been disabled. After the flow
problem has been resolved you must press any button to reset and begin
the heater start up.
Flow-Related Checks
Check for low water level, suction flow restriction (filters) closed valved, or
trapped air.
The heater may be dry* – M028
Possible dry heater or not enough water in the heater to start it. The spa
is shut down for 15 minutes. Press any button to reset the heater start-up.
Flow-Related Checks
Check for low water level, suction flow restriction (filters) closed valved, or
trapped air.
The heater is dry* – M027
There is not enough water in the heater to start it. The spa is shut down.
After the problem has been resolved, you must clear the message to restart the heater.
43
TOPSIDE CONTROL INSTRUCTIONS
SENSOR-RELATED/MISC. MESSAGES
Flow-Related Checks
Check for low water level, suction flow restriction (filters) closed valve or
trapped air.
The heater is too hot* – M030
One of the water temperature has detected 118°F (47.8°C) in the heater
and the spa is shut down. You must clear the message when water is below 108°F (42.2°C).
Flow-Related Checks
Check for low water level, suction flow restriction (filters) closed valve or
trapped air.
SENSOR RELATED MESSAGES
Sensors are out of sync – M015
The temperature sensors may be out of sync. Call you dealer for service.
Sensors are out of sync -- Call for service – M026
The temperature sensors are out of sync. Call you dealer for service.
Sensor A Fault, Senor B Fault – Sensor A: M031, Sensor B: M032
The temperature sensors or sensor circuit has failed. Call you dealer for
service
MISCELLANEOUS MESSAGES
Communications error
The control panel is not receiving communication from the system. Call
your dealer for service.
Test software installed
The Control System is operating with test software. Call your dealer for
service.
°F or °C is replaced by °T
The Control System is in Test Mode. Call your dealer for service.
44
TOPSIDE CONTROL INSTRUCTIONS
SYSTEM RELATED MESSAGES
Program memory failure – M022
Call you dealer for service.
The settings have been reset– M021
Call you dealer for service if this message appears on more than one
power-up.
The clock has failed –M020
Call you dealer for service.
Configuration error (Spa will not Start Up)
Call you dealer for service.
The GFCI test failed (System Could Not Test the GFCI) – M036 (North
America Only) May indicate an unsafe installation. Call you dealer for service.
A pump may be stuck on – M034
Water may be overheated.
NOTE: POWER DOWN THE SPA! DO NOT ENTER THE WATER!
Call you dealer for service.
Hot fault – M035
A pump appears to have been stuck on with the spa was last powered on.
Water may be overheated.
NOTE: POWER DOWN THE SPA! DO NOT ENTER THE WATER!
Call you dealer for service.
45
TOPSIDE CONTROL INSTRUCTIONS
REMINDER MESSAGES
Check the pH
May appear on a regular schedule, i.e. every 7 days. Check pH with a test
kit and adjust pH with the appropriate chemicals.
Check the sanitizer
May appear on a regular schedule, i.e. every 7 days. Check sanitizer level
and other water chemistry with a test kit and adjust with the appropriate
chemicals.
Clean the filter
May appear on a regular schedule, i.e. every 30 days. Clean the filter
media as instructed by the manufacturer.
Test the GFCI (or RCD)
May appear on a regular schedule, i.e. every 30 days. The GFCI or RCD is
an important safety device and must be tested on a regular basis to verify
its reliability. Every user should be trained to safely test the GFCI or RCD
associated with the hot tub installation.
Change the water
May appear on a regular schedule, i.e. every 90 days. Change the water in
the spa on regular basis to maintain proper chemical balance and sanitary
conditions.
Clean the cover
May appear on a regular schedule, i.e. every 180 days. Vinyl covers
should be cleaned and conditioned for maximum life.
Change the filter
May appear on a regular schedule, i.e. every 365 days. Filters should be
replaced occasionally to maintain proper spa function and sanitary condition.
46
SWIMSPEED CONTROL INSTRUCTIONS (EP-16)
1. Adjust Up or Down as needed for preference 2. Turn Power On
MAINTENANCE
Perform maintenance every 9-12 months.
1. Disconnect power
2. Take panel away
3. Drain water down to benches
(Top level)
4. Visually check Hydro hoses for cracks in connections
and for leaks. If any are present call DEALER.
5. Visually check Hydro Fluid Level -Make sure
glycol is at proper level (FULL in sight glass)
6. Add fresh water
7. If temp reading is below 100oC call DEALER (Bottom level)
8. Reconnect power
WARNING
This system must be wired by a certified electrician.
Wiring diagrams are located inside the control box to aid
in the installation.
CAUTION: Hydraulic Lines are under pressure.
REQUIRED VOLTAGE FOR CONTROL BOX
A 40A/220 volt single phase service is required to operate. This service
should be connected by a certified electrician to the control box accoring
to the enclosed wiring diagram. The control is a (VFD) Variable Frequency
Drive which converts 220 volt single phase input power to 220 volt three
phase output power to drive the Hydraulic Water Current Motor.
HYDRAULIC WATER CURRENT MOTOR
The hydraulic water current motor input power is 220 volt three
(3) phase This motor must be wired as shown in the enclosed diagram
failure to do so will result in PERMANENT damage to the electric motor
and void all warranties.
47
DIAGNOSTIC MESSAGES
No message on display.
Power has been cut off to the spa.
• The control panel will be disabled until power returns. Time of day will be preserved for 30 days with
a battery back-up on EL8000 and EL 5000 systems.
EL1000 and some EL2000 systems reset the time of
day on each power-up. Pool settings are preserved
on all systems
“Overheat” - The pool has shutdown. On some systems, an alarm may sound. One of the sensors has
detected 118ºF (approximately 47.8ºC) at the heater.
• DO NOT ENTER THE WATER. Remove the spa
cover and allow water to cool. Once the heater has
cooled, reset by pushing any button. If pool does
not reset, shut off the power to the pool and call your
dealer or service organization
“Overheat” - The pool has shutdown. One of the
sensors has detected that the pool water is 110ºF
(approximately 43.3ºC).
•
DO NOT ENTER THE WATER. Remove the pool
cover and allow water to cool. At 107ºF (approximately 41.7ºC), the pool should automatically reset.
If pool does not reset, shut off the power to the pool
and call your dealer or service organization
“Ice” - Potential freeze condition detected.
• No action required. The pumps and the blower will
automatically activate regardless of pool status.
Pool is shutdown. The sensor that is plugged into
the Sensor “A” jack is not working
• If the problem persists, contact your dealer or service organization. (May appear temporarily in an
overheat situation and disappear when the heater
cools).
Pool is shutdown. The sensor that is plugged into
the Sensor “B” jack is not working
• If the problem persists, contact your dealer or
service organization. (May appear temporarily in an
overheat situation and disappear when the heater
cools).
48
DIAGNOSTIC MESSAGES
Sensors are out of balance. If this is alternating
with the temperature, it may just be a temporary
condition. If the display shows only this message
(periodically blinking), the pool is shut down.
•
If the problem persists, contact your dealer or
service organization.
A substantial difference between the temperatures sensors was detected. This could indicate a
flow problem.
•
Check water level in pool. Refill if necessary. If the
water level is okay, make sure the pumps have
been primed. Press any button to reset.
Persistent low flow problems. (Displays on the
fifth occurrence of the “ HFL” message within 24
hours.) Heater is shutdown, but other spa functions continue to run normally.
•
Follow action required for “HFL” message. Heating capacity of the pool will not reset automatically, you may press any button to reset.
Inadequate water detected in heater.
•
Check water level in pool. Refill if necessary. If the
water level is okay, make sure the pumps have
been primed. Press any button to reset.
Inadequate water detected in heater, (Displays on
third occurrence of “dr” message.) Pool is shutdown.
•
Follow action required for “dr” message. Pool will
not automatically reset; you may press any button
to reset.
When your pool is first actuated, it will go into
Priming Mode.
•
See the M-7 Installation Instruction Manual for
complete instructions on Power-up and Pump
Priming. The Priming mode will last for up to 4
minutes and then the pool will begin to heat and
maintain the water temperature in the Standard
mode..
49
DIAGNOSTIC MESSAGES
Temperature unknown.
•
or
After the pump has been running for 1 minute, the
temperature will be displayed.
Temperature not current in Economy or Sleep mode.
•
In Economy or Sleep mode, the pump may be off for
hours outside a filter. If you wish to see the current
pool temperature, either switch to Standard mode or
turn Jets1 on for at least a minute.
Standby mode has been activated by pressing a button combination on the user panel.
•
Press any button, except “Jets 1” to leave Standby
Mode and return to normal operation.
pH is low.
•
Add pH increaser according to manufacturer’s instructions.
pH is high.
•
Add pH reducer according to manufacturer’s instructions.
Sanitizer is low.
•
Add sanitizer according to manufacturer’s instructions.
Sanitizer is high.
•
Remove pool cover and allow sanitizer to dissipate.
The pump is on during Standby Mode to assist in
draining the pool.
•
Press “Jets 1” to turn off the pump when water has
drained (or power off the pool.).
Hardware failure.
•
50
Contact your dealer or service organization.
DIAGNOSTIC MESSAGES
Hardware failure.
•
Contact your dealer or service organization if
message appears on more than one power up.
Firmware install problem.
•
Contact your dealer or service organization if
message appears on more than one power up.
Configuration error. Pool cannot start up
•
Contact your dealer or service organization.
Pool could not trip GFCI.
•
Contact your dealer or service organization .
Continued operation may be unsafe.
A pump appears to be stuck on, causing the water temperature to creep up, possibly to hazardous levels.
•
POWER DOWN POOL IMMEDIATELY. DO
NOT ENTER THE WATER. contact your
dealer or service organization.
A pump appears to have been stuck on the last
time spa was powered.
•
POWER DOWN POOL IMMEDIATELY. DO
NOT ENTER THE WATER. Contact your
dealer or service organization.
(Press the “Mode” button to reset a displayed reminder.*)
51
PERIODIC REMINDER MESSAGES
Every 7 days.
• Test and adjust pH chemical levels per manufacturer’s instructions.
Every 7 days.
• Test and adust sanitizer chemical levels per
manufacturer’s instructions.
Every 30 days
• Remove, clean, and reinstall filter per manufacturer’s instructions.
•
Every 30 days
• Test and reset GFCI per manufacturer’s instructions.
•
Every 90 days
• Drain and refill pool per manufacturer’s instructions.
Every 180 days
• Clean and condition cover per manufacturer’s
instructions.
•
Every 180 days
• Clean and condition wood per manufacturer’s
instructions
Every 365 days.
• Install new filter.
As needed.
• Install new Mineral cartridge
* User can suppress all reminders in User Preferences.
**All of these Periodic Messages can be disabled individually by the pool
manufacturer.
***Any of these frequencies may be changed by the pool manufacturer.
52
ROWING EXERCISE
1
Install Rowers
Press the quick release button.
Snap the back of the rowing bar
into the mount.
2
Install First Set of Tension Cords
Use the mounting loops as a slip
knots around each safety bar.
Clip tension cord to mounting loop.
Clip tension cord to rowing bar.
3
Install Second Set of Tension Cords
Choose a desired pair of the varying length tension cords.
Clip the tension cord to the
mounted loop.
Clip the tension cord to the row bar.
The tension cords are varying sizes
to compensate for different levels of
tension.
Rowing
Sit in the rowing seat and grasp the rower
handles, to begin your rowing exercise.
!
Double check the Rowers, making sure that each clip,
cord and rower is mounted securely.
53
UPPER BODY WORKOUTS
1
Install Tension Cords
Choose a desired pair of the varying
length tension cords.
Clip the tension cords to the
mounted loops.
Attach handles to the tension cords.
Chest Press
Standing upright and facing
away
from the cords,
Position your
hands and
elbows at your
sides, chest
level. Keeping your elbows at chest
level, push until your arms are outstretched in front of you.
Shoulder Pull
Stand upright holding the cords in front of you
with a little bit of tension. Start with arms and
hands at chest level and outstretched in front
of you. Pull arms to your sides, keeping your
elbows at chest level.
Back Pull
Stand upright holding the cords in front of
you with a little bit of tension. Start with arms
at chest height and outstretched in front of
you. Bend your arms, and pull your elbows
diagonally to your waist.
Tricep Pull
Sitting in the seat and facing away from
the cords, position your elbows chest
level, and hands eye level. Keeping your
elbows parallel to your shoulders, pull until
your arms is outstretched in front of you.
54
TREADMILL WITH SUPER SWIM
1
Install Super Swim Pole
Attach the two poles together by matching
up the brass attachments and twisting until
tightened.
Place bottom of the pole into the attachment
on the lip of the pool, above the rowing seat.
Adjust nylon rope to desired length.
2
Install Waist Band
Pull the stainless steel clip along the waist
band to adjust belt’s diameter.
Strap waist belt attachment to your waist
by buckling the smaller clip into the larger,
angled clip.
Treadmill
Run in place, utilizing water resistance.
ADVANCED SWIMMING WITH SUPER SWIM
2
Install Waist Band
Strap waist belt attachment
to your waist by clipping the
smaller clip into the larger
angled clip.
Swimming with Added Resistance
Practice advanced swimming
techniques and swim at a faster rate
with the waist attachment.
!
For more information on the installation and use of the Super Swim,
please refer to the DVD.
55
MAINTAINING YOUR TIDALFIT
DRAINING YOUR TIDALFIT
Your spa needs to be drained, cleaned, waxed and refilled about every
six months. More frequent water changes may be necessary if bather
load is heavy. A hose bib has been provided to assist you in draining
your spa.
1) Turn off the power to your pool. If
you fail to turn the power off, vital
components could be damaged. Do not
leave an empty pool exposed for long
periods of time in hot, sunny weather.
2) Pull tab and then turn counter
clockwise till cap is removed.
3) Connect the hose to the hose bib
4) Pull hose bib out to ensure opening
of nozzle/drain plug.
5) Check the garden hose end to see if
water is flowing. If water is not flowing,
check the hose for kinks. Also check to
see if valve is in the full open position.
CAUTION: The chemical content and temperature of the water will
cause damage to certain vegetation. We do not recommend that
you drain your pool onto plants or lawns. If you choose to do this,
please remove your pool cover and allow pool to cool for a minimum of 24 hours with the pool turned off.
PILLOW CARE
Remove and clean the pillows with soapy water and a soft cloth when
needed. Use a vinyl conditioner once a month. Remove pillows when
doing chemical shock treatment.
56
MAINTAINING YOUR TIDALFIT
JET CARE
We recommend that you clean your jets when you drain your pool.
However, if you do need to clean your jets in between this can be
accomplished with a full pool.
1) To remove the jet inserts turn
the jet counterclockwise to the
off position until it stops.
Continue to turn the jet past the
stop point to loosen it from the
pool. The insert will now pull out.
2) Soak jet inserts in a mixture of
1 part vinegar to two parts warm
water for 2-3 hours. Periodically
rotate the spinner nozzle to
break up residue in the jets.
4) Rinse the jet inserts under warm
water.
5) To reinstall the jets insert jet into
jet body and turn clockwise until
fully seated then tug to make
sure it is seated properly. You
can then continue to turn clockwise until it stops.
NOTE: A jet with stainless steel escutcheons can be slippery. You
can use a soft cloth or jar-opening pad to assist in removing and
installing the jet.
57
MAINTAINING YOUR TIDALFIT
REMOVING, INSTALLING AND CLEANING FILTERS
These are the steps needed to successfully replace your filters You should
replace your disposable pool filters and clean your non-disposable filters
every four months.
1) Turn off all power to your pool and remove the filter lid by lifting it out
towards you.
2) Turn the filter counterclockwise and remove it from the filter well.
3) Dispose of the used filter.
4) To replace, set screen back into its place turn clockwise to fasten. DO
NOT over-tighten.
5) Place the new filter into position and turn clockwise to fasten. DO NOT
over-tighten.
6) Follow the directions 1) and 2) for the pleated filter cartridge. You then
rinse the filter with a garden hose and soak the filter in a mixture of one
pint of filter cleaner with 2.5 gallons of water for at least 12 hours. The
filter must be completely submerged. You then follow the directions 4) and
5) to replace the filter
WARNING: Power to your pool must be turned off prior to removing your filters. The suction at the filter is extremely strong and can
cause injury if there is no filter. NEVER run your pool without the
filters properly installed. Injury to person and damage to the equipment can occur. Any damage to equipment due to this circumstance
will not be covered under warranty.
WINTERIZING YOUR TIDALFIT
It is not recommended that you drain your pool completely during freezing
conditions. We recommend that you leave your pool full of water with the
power on to keep the tub from freezing. If you decide to drain your pool
during freezing conditions, contact your dealer for help. Contact your
dealer before refilling a drained pool in freezing temperature.
WARNING: Damage to your pool caused by freezing is NOT covered
under warranty. Please contact your local Artesian dealer to assist you in
winterizing your pool.
58
MAINTAINING YOUR TIDALFIT
REPLACING THE LIGHT BULB
1) Turn off the power at the main electrical service panel.
2) Remove front access panel.
3) Locate and remove the reflector by turning it counterclockwise until
free from wall fitting.
4) Remove the bulb from the holder.
5) Replace with new bulb. Your dealer has these bulbs in stock.
6) Replace the reflector by screwing it clockwise back onto the wall fitting.
7) Replace the front panel.
8) Turn power on at the main electrical service panel.
NOTE: The pool light bulb is not covered under warranty.
TIDALFIT CABINET CARE
Your pool comes standard with a KingWood, or faux wood, cabinet. This
cabinet requires no maintenance. You may wish to clean the cabinet with
mild soap and water from time to time. If you elected to purchase your
TidalFit with a wood cabinet, this cabinet is stained and sealed with an
oil based acrylic stain. The stain is formulated especially for pool cabinet
and deck applications and is resistant to ultraviolet light damage caused
by sun rays. It is also resistant to fungus and insect damage. Your dealer
carries this type of stain for your convenience, so call your dealer when
you’re ready to re-stain your cabinet. You should re-stain your wood
cabinet at least once a year, or more frequently depending on your environmental conditions.
1) Gently wash the cabinet with mild soap and water and allow to dry
completely.
2) Moisten a rag with the stain you have purchased from your dealer.
3) Apply the stain on the entire cabinet surface, wiping off any excess
stain as you are applying.
4) Allow stain to dry for a minimum of 24 hours before getting the cabinet
wet.
59
MAINTAINING YOUR TIDALFIT
TIDALFIT CABINET CARE
NOTE: Do not apply any solid type finish such as shellac or varnish.
After weathering, these types of finishes will crack and/or turn yellow. To
refinish the wood, you will need to completely strip the finish before applying the new one. Use only the stain recommended by your dealer for
refinishing your pool.
CLEANING YOUR TIDALFIT INTERIOR
It is important to clean the interior of your pool every time it is drained to
help preserve the sheen of your pool’s surface. However, it is important
that you do not use any abrasive cleaners or strong chemicals. Your authorized dealer will be able to supply you with the proper solution for your
pool. After cleaning, make sure all residues are removed prior to filling
the pool. This will help prevent sudsing and improper chemical balance.
COVER CARE
Cleaning of your pool cover is an important part of routine maintenance.
Dirt acts as an abrasive to the vinyl topcoat, and can also cause wear
to folds, seams, and stitching. Mildew growing on damp, dirty vinyl will
begin to actually root in the fabric, accelerating failure. Follow this simple
routine for cleaning, prior to application of vinyl protectant:
1) Rinse with cool water using a garden hose.
2) Spray with a gentle, non-foaming cleaner and wipe clean. Never use
laundry detergent, abrasives, alcohols, dish soaps or harsh cleaners.
These can actually remove some of the topcoat and cause premature
vinyl failure.
3) For stubborn dirt, use a non-abrasive sponge.
4) Rinse again thoroughly with water and allow to dry.
5) Repeat monthly, or as needed.
Your vinyl cover is affected by the UV in sunlight. Periodic treatment with
a liquid protectant will extend the life of your pool cover. The wrong kind
of protectant can be more harmful then no protectant at all. Keep any
product away from your pool that is labeled “flammable,” that contains
any type of oil, or that leaves a waxy coating on your cover.
Never stand or sit on the cover and never drag it over abrasive surfaces.
Lift cover only by the handles provided.
60
MAINTAINING YOUR TIDALFIT
CHEMICAL TREATMENT OF WATER
Water from your tap is fine for showers, bathing and drinking. However,
in a contained recirculating system such as in a pool, water must be
treated with chemicals. The main purpose of chemical treatment is to
keep the water sanitary and to maintain a specific balance of the water.
Proper balance ensures that the water will not cause irritation to the users or harm the spa’s components. Chemical treatment does have its
limitations. When water evaporates, chemical residues are left behind.
As the levels of the residues combine with other types of residue, such
as body oil and detergents, your water becomes increasingly difficult
to maintain. Because of this residual effect, at some point it becomes
easier and more cost-effective to drain, clean and refill your pool with
new water. We recommend that the water be changed at least every
six months. At this time you should also clean or replace your filters. If
your pool has a frequent and/or heavy bather load, it may be necessary
to drain and fill your pool more often. Refer to the section titled “Draining
your TidalFit” for instructions (page 44).
WARNING: Pool damage due to improper chemicals is not covered under warranty.
CAUTION: The chemicals used to maintain the pH balance of the water
and to sanitize the water can be dangerous. Always follow these basic
guidelines when handling the chemicals:
1. Always read and follow the directions on the label, unless directed
otherwise.
2. Never mix different chemicals.
3. Do not exceed the recommended amounts of chemicals—follow the
directions on the label.
4. Keep all chemicals out of the reach of children and pets.
5. Keep containers closed tightly when not in use.
6. Never add water to the chemicals—always add the chemicals to
the water as directed.
7. Always store chemicals in a cool, dry place.
NOTE: When adding chmicals run all pumps for one cycle with
cover off. Do this for each chmical added.
61
TIDALFIT WARRANTY
This section is a description of your warranty. Here you will find descriptions of what is covered under your Tidal Fit Spa warranty and what can
void your warranty. PLEASE READ THE WARRANTY THOROUGHLY.
Please take a moment to register your warranty. You can register on
line at http://www.tidalfit.com, click on owner login or you mail in the
warranty registration card attached to this manual. For warranty outside
USA and Canada, please refer to your countries Artesian Distributor.
LIFETIME STRUCTURE WARRANTY
TidalFit Spas carry a lifetime structure warranty. The structure is defined
as the fiberglass vessel below the exposed material finish. The manufacturer warrants the spa against loss of water due to a defect in the spa
structure. In the event of a defect in the material and/or workmanship,
the spa structure will be repaired or replaced at the discretion of the
manufacturer. THIS WARRANTY IS GIVEN ONLY TO THE ORIGINAL
OWNER, AND TERMINATES UPON TRANSFER OF OWNERSHIP.
COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND
ALL WARRANTIES.
If the spa structure is defective and must be replaced, it will be returned
to the factory. The original, installed equipment (this includes the frame,
skirt, and all equipment) will be reinstalled. If new equipment is desired,
there will be additional charges to the customer. If the frame and/or skirt
of the spa has been badly damaged, there will be additional charges
to the spa owner for repairs or replacement. When a spa needs to be
returned to the factory for repair, the cost of one way freight to the company will be at the spa owner’s expense. The manufacturer will not pay
for removal, installation, cranes, construction, de-construction, or any
other cost associated with access, egress, or ingress, of the spa at the
customer’s home. The manufacturer reserves the right to an on-site inspection by its authorized representative. In the unlikely event a shell
or spa must be replaced, all warranties (shell, surface, electrical and
plumbing) date back to the original start date of the warranty. The warranty period starts either the day of delivery to the customer or eighteen
(18) month from the date of manufacturing, whichever date comes first.
SEVEN-YEAR SURFACE WARRANTY
The spa surface is described as the exposed acrylic material finish. The
manufacturer warrants the spa surface to be free from defects in the material and workmanship, such as blistering, cracking, or de-laminating,
this does not cover micro-crazing, under normal use and maintenance
for a period of seven years from the original start date of the warranty. The
warranty period starts either the day of delivery to the customer or eighteen
(18) month from the date of manufacturing, whichever date comes first.
THIS WARRANTY IS GIVEN ONLY TO THE ORIGINAL OWNER, AND
TERMINATES UPON TRANSFER OF OWNERSHIP.
62
TIDALFIT WARRANTY
COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND
ALL WARRANTIES.
The spa must be set on a level solid surface that is sufficient to support
the entire length and width of the spa. Standard building practices must
be followed. Damage caused by failure to have a leveled and supported
foundation under the spa is not covered under warranty. The manufacturer does not warrant problems associated with prolonged exposure to
the sun and/or use of any sanitization or ozone system not approved by
the manufacturer. Damage to the spa surface caused by leaving the spa
uncovered and empty of water with direct sunlight exposure will terminate this warranty. Any alteration to any system, electrical, plumbing, or
mechanical, or over use of chemicals, or any other problems caused by
external source are not covered under warranty. Other exclusions may
apply.
Normally problems associated with material and workmanship can and
will be repaired. If the spa surface is repaired, the repair is limited to
the affected area only, and there is no guarantee against discoloration
of fading. The decision to repair will be made by the manufacturer and
its field representative after a review of the facts, pictures, or any other
data presented by the dealer or customer. In all cases, pictures of the
affected area and foundation of the spa must be provided before any
decisions to repair or replace can be made. In the unlikely event a shell
or spa must be replaced, all warranties (shell, surface, electrical and
plumbing) date back to the original date of installation. If it is determined
that the surface is to be replaced, the same conditions and terms as
outlined in the shell warranty will apply.
FIVE-YEAR ELECTRICAL WARRANTY
(i.e., pumps, equipment packs, heaters, topside, etc.)
The MANUFACTURER warrants all electrical equipment to be free
from defect in material and workmanship for five-years from the original
start date of the warranty. The warranty period starts either the day
of delivery to the customer or eighteen (18) month from the date
of manufacturing, whichever date comes first. THIS WARRANTY
IS GIVEN ONLY TO THE ORIGINAL CONSUMER AND TERMINATES UPON TRANSFER OF OWNERSHIP. COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND ALL WARRANTIES.
The stereo, speakers, L.E.D. lighting, and Ozone are not included in
this warranty but are covered under a separate warranty.
63
TIDALFIT WARRANTY
Damage caused by acts of nature, poor water chemistry, and/or improper maintenance will not be covered under this warranty. Alterations or
replacements of components installed in the spa that are not purchased
and/or approved by the MANUFACTURER, including incorrect wiring,
will terminate the complete spa warranty
FIVE YEAR PLUMBING WARRANTY
The plumbing is described as all piping, jet bodies, valve bodies and
air controls. The manufacturer warrants all plumbing for a period of five
years from the original start date of the warranty. The warranty period
starts either the day of delivery to the customer or eighteen (18) month
from the date of manufacturing, whichever date comes first. THIS WARRANTY IS GIVEN ONLY TO THE ORIGINAL OWNER, AND TERMINATES UPON TRANSFER OF OWNERSHIP. COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND ALL WARRANTIES.
Jet internals, valve handles, and other such items are regular maintenance items. They are covered for the item only; labor is not covered for
these items. Damage caused by acts of nature, poor water chemistry,
and/or improper maintenance will not be covered under this warranty.
TWO YEAR CABINET WARRANTY
The spa cabinet is described as the outer material encasing the spa
structure. The manufacturer warrants it to be free from defects in material and/or workmanship from the original start date of the warranty.
The warranty period starts either the day of delivery to the customer or
eighteen (18) month from the date of manufacturing, whichever date
comes first.
THIS WARRANTY IS GIVEN ONLY TO THE ORIGINAL OWNER, AND
TERMINATES UPON TRANSFER OF OWNERSHIP. COMMERCIAL
APPLICATIONS ARE EXCLUDED FROM THIS AND ALL WARRANTIES.
This warranty does not cover normal darkening, staining, or aging. The spa
cabinet requires care and maintenance by the consumer. Damage caused
by acts of nature, poor water chemistry, and/or improper maintenance will
not be covered under this warranty.
OTHER ITEMS NOT COVERED IN THIS WARRANTY
Some items are not covered in this warranty. These items either have a different warranty, or are warranted through the manufacturer of that item.
64
TIDALFIT WARRANTY
STEREO AND STEREO COMPONENTS
The stereo and stereo components, including speakers, sub-woofer,
stereo power supply, wire harness and remote control are covered for
30 days from the original start date of the warranty. The warranty period
starts either the day of delivery to the customer or eighteen (18) month
from the date of manufacturing, whichever date comes first. Please note:
Warranty coverage for both parts and labor is covered for 30 days only.
Parts, not labor, will be covered for one year from date of installation.
This warranty does not cover damage to a stereo or stereo component
from abuse, poor reception, or damage caused by putting a wet CD into
the stereo. If a stereo is replaced under this warranty, the manufacturer
reserves the right to replace the unit with another like unit, but not necessarily the same stereo manufacturer. No spa will be replaced for a
failed stereo. The stereo does not affect the performance of the spa.
NOTE: For all operating instructions see the stereo manufacturer’s owner’s manual included with the spa.
OZONATOR
The ozonator is covered for one year from the original start date of the
warranty. The warranty period starts either the day of delivery to the
customer or eighteen (18) month from the date of manufacturing, whichever date comes first.
SPA COVER
The spa cover manufacturer warrants the spa cover skin for one year from
the original start date of the warranty. The warranty period starts either
the day of delivery to the customer or eighteen (18) month from the date
of manufacturing, whichever date comes first. Do not return the spa cover
to the manufacturer. This will delay the replacement or repair of the cover.
The spa manufacturer is not responsible for lost covers.
LIGHTING
The lighting is guaranteed to work upon delivery. There is no warranty covering the lighting.
65
TIDALFIT WARRANTY
PERFORMANCE
In the event of any defect covered by this LIMITED warranty, a May
Manufacturing LLC, authorized agent will correct such defect within the
terms and conditions contained herein. There will be no charge for parts
or labor within the above terms. However, travel charges that occur will
not be covered under terms and conditions by the warranty. If it is determined by May Manufacturing LLC that the repair of the product is not
feasible, a replacement spa equal to the value of the original purchase
price will be provided. Cost for removal of the defective spa and delivery and installation of the replacement spa is the responsibility of the
homeowner and will not under any circumstances be covered by May
Manufacturing LLC.
LIMITATIONS
This warranty is void if this Artesian Spa has been subjected to alteration, misuse, or repairs have been performed by anyone other than an
authorized agent of May Manufacturing LLC. Misuse or abuse is defined
as: use of the spa in a nonresidential application, water temperature
outside the range of 32 degrees F to 110 degrees F, damage caused
by clogged or dirty filter cartridges, damage to the spa from an absence
of a hard cover, damage to components from improper pH, use of any
type of acid, or from chemical imbalance. ACTS OF NATURE are not
covered under this warranty.
Note: Warranty on 50Hz spas excludes labor.
(Outside US and Canada)
DISCLAIMER
May Manufacturing LLC, or its agent shall not be liable for any injury,
cost or other damage, whether incidental or consequential, arising out
of any defect covered by the LIMITED WARRANTY. The liability of May
Manufacturing LLC under this LIMITED WARRANTY shall not exceed
the original amount paid for the spa.
66
TIDALFIT WARRANTY
LEGAL REMEDIES
This LIMITED WARRANTY gives specific rights, and other rights that
may apply and will vary from state to state.
WHAT IS NOT COVERED UNDER YOUR WARRANTY
The following is a general overview of non-warranty items and work.
This is not an all-inclusive list.
Diagnosis of Spa Problems
Fuses
Light Bulbs of Any Kind
Removing a Spa from a Structure
Pillows
Filters
Chemical Misuse / Damage
Filter Lids
Any Part not Purchased from Artesian Spas
Jet Inserts
Valve Handles
Pump Seals
Draining and filling the Spa
Acts of Nature
Travel Charges
Cabinet Screws
Incorrect Wiring
Shipping Charges
THIS WARRANTY IS GIVEN ONLY TO THE ORIGINAL OWNER,
AND TERMINATES UPON TRANSFER OF OWNERSHIP. COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND
ALL WARRANTIES.
Any alteration of the spa that has not been pre-authorized by the
manufacturer will void all warranties. If the manufacturer approves an
alteration, verify that this alteration is covered under warranty. Damage caused by moving a spa that is blocked in or that has been recessed, along with additional charges for labor, is not covered by this
warranty
67
INTERIOR SPA DIAGRAM
TidalFit Dual Swim Spa Configuration
TidalFit Hydrotherapy Spa Configuration
68
INTERIOR SPA DIAGRAM
TidalFit Quad Swim Spa Configuration
TidalFit In-Ground Spa Configuration
69
Please do not send products or
other correspondence to the
address below.
__________________________
__________________________
__________________________
ARTESIAN SPAS
Attn: Customer Care Department
4720 N. Lamb Blvd.
Las Vegas, NV 89115
Place
Stamp
Here
25-30
31-40
Health Benefits
41-50
Stress
51-60
Relief
61-70
71+
Relaxation
Other: __________________________________________________________________________________
What is your reason for purchasing a spa?
What is your age bracket?
How many people are in your household?______________________________________________________
What other spa brands did you consider buying?_________________________________________________
Optional Questions:
Your Dealers Name and Location_____________________________________________________________
Spa Model ______________________________________________________________________________
Date of Installation___________________________ Spa Serial Number (required)_____________________
Phone Number___________________________________________________________________________
City_____________________________________________ State _____________________ Zip__________
Address_________________________________________________________________________________
Name____________________________________________Email__________________________________
SPA & WARRANTY REGISTRATION
Activate Product Warranty & Download Owner’s Manuals
Please activate your warranty and register your spa at www.TidalFit.com,under SUPPORT, Click Owners.
or mail in the registration card in the back of the Owner’s Manual.
(Serial # is required below and can be located on the bottom kick plate of the spa, or can be found within the
cabinet next to the equipment on a white placard attached to the frame.)