Alliance ZFN50FSP111CW01 Troubleshooting Guide
Homestyle
Frontload
Washers
Refer to Page 6 for Model Numbers
FLW1536C www.comlaundry.com
Part No. 802846R3
July 2011
Table of
Contents
Section 1 – Safety Information ...............................................................3
Locating an Authorized Servicer...........................................................4
Section 2 – Introduction ..........................................................................5
Customer Service...................................................................................5
Nameplate Location...............................................................................5
Model Identification ..............................................................................6
(Front Control Shown) ..........................................................................7
Section 3 – Troubleshooting....................................................................9
1. Motor Circuit.................................................................................9
2. Troubleshooting Knocking Noise .................................................9
3. No Spin Due to Out-of-Balance Switch Wiring Problem
Starting Serial Nos. Beginning 0307...........................................10
4. Troubleshooting LEDs on Washer Inverter Controls
Starting Machine Serial No. 0911014603...................................11
5. No Spin (Washer)........................................................................11
6. Troubleshooting Shock Absorbers..............................................13
7. Error Code Listing ......................................................................15
8. Washer Will Not Start – No LEDs/Lights Lit
(No response to start switch).......................................................16
9. Washer Will Not Start – Door Open Error (Wash/Rinse LEDs
Flashing – Door must be closed and attempting to lock)............18
No Door Lock (Door LED Flashing)..........................................20
11. Motor Will Not Run (Door/Final Spin LEDs Flashing) .............22
No Communication Error (Wash/Door LEDs Flashing) ............24
13. Washer Overflows.......................................................................26
14. Pump Does Not Operate .............................................................28
15. Serial Communication Error
(Final Spin/Rinse LEDs Flashing) ..............................................30
16. Washer Will Not Heat – Open/Shorted Temperature Sensor
(Heating LED flashing at end of cycle)
(Models equipped with heater) ...................................................32
17. Washer Will Not Heat (Models equipped with heater)...............34
Section 4 – Adjustments ........................................................................37
18. Cabinet Leveling Legs ................................................................37
19. Loading Door ..............................................................................38
20. Door Catch ..................................................................................39
21. Motor Belt Tension .....................................................................41
22. Shipping Braces ..........................................................................42
© Copyright 2011, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed written consent of the publisher.
802846 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 1
Notes
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Section 1
Safety Information
Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,”
“WARNING” and “DANGER”) followed by specific instructions. These precautions are intended for the personal safety of the operator, user, servicer, and those maintaining the machine.
a DANGER
Danger indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death.
WARNING
Warning indicates a hazardous situation that, if not avoided, could cause severe personal injury or death.
CAUTION
Caution indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or property damage.
Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.
IMPORTANT
The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will occur if the procedure is not followed.
NOTE
The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is important but not hazard related.
In the interest of safety, some general precautions relating to the operation of this machine follow.
WARNING
• Failure to install, maintain and/or operate this product according to the manufacturer’s instructions may result in conditions which can produce serious injury, death and/or property damage.
• Do not repair or replace any part of the product or attempt any servicing unless specifically recommended or published in this Service Manual and unless you understand and have the skills to carry out the servicing.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the product is properly grounded and to reduce the risk of fire, electric shock, serious injury or death.
W006R2
802846 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 3
Safety Information
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
WARNING
Repairs that are made to your products by unqualified persons can result in hazards due to improper assembly or adjustments subjecting you or the inexperienced person making such repairs to the risk of serious injury, electrical shock or death.
W007
WARNING
If you or an unqualified person perform service on your product, you must assume the responsibility for any personal injury or property damage which may result. The manufacturer will not be responsible for any injury or property damage arising from improper service and/or service procedures.
W008
NOTE: The WARNINGS and IMPORTANT INSTRUCTIONS appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution and care must be exercised when installing, maintaining or operating the washer.
Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do not understand.
Locating an Authorized Servicer
Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs.
Warranty service must be performed by an authorized technician, using authorized factory parts. If service is required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician and using authorized factory parts.
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Section 2
Introduction
Customer Service
If literature or replacement parts are required, contact the source from whom the machine was purchased or contact Alliance Laundry Systems at (920) 748-3950 for the name and address of the nearest authorized parts distributor.
For technical assistance, call either of the numbers listed below:
(920) 748-3121 Ripon, Wisconsin
+32 56 41 20 54 Wevelgem, Belgium
Nameplate Location
When calling or writing about your product, be sure to mention model and serial numbers. Model and serial numbers are located on nameplate(s) as shown.
Nameplate
FLW2123N
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Introduction
Model Identification
Information in this manual is applicable to these machines:
AFN50FSP301AW01
AFN51FSP111FN01
AFN51FSP111TN03
AFN51FSP301AN01
AFN51FSP541RN01
ATZA0A*N1102
ATZA5A*N1102
BFN5SFSP111CW01
BFN5SFSP111TW01
CFN50FSP111CW01
CFN50RSP111CW01
CTZA0A*N1102
FTSA0A*N
FTSA0A*N3000
FTSA0A*N3050
FTSA0A*N3300
FTSA1A*N
FTUA1A*N
FTUA1A*N1102
FTZA1A*N1102
LFN50RSP301NW22
LFNA0FSP111TW01
LFNA0RSP111TW01
LTKA5A*N3050
LTSA0A*N
LTSA0A*N1127
LTSA5A*N
LTSA5A*N3000
LTZA0A*N1102
ZFN50FSP111CW01
ZFN50RSP111CW01
ZFN51FSP111CN01
* Add Letter To Designate Color. W – White Q – Bisque
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Theory of Operation
(Front Control Shown)
Start
Switch
Control
(Located in control cabinet)
S TART
S TATU S
DOOR
S H
S PIN
ONLY
CYCLE S ELECTION
OFF
REGULAR
EXTRA
RIN S
E
ON
HOT
COLD
TEMPERATURE
WARM
WARM
WARM
COLD
COLD
COLD
S E
FINAL
S PIN
RIN S
& S
E
PIN PERMANENT
PRE SS
OFF
DELICATE
Commercial High EfficiencyWasher
801141
Cycle
Selector
Inverter
Control
Electric
Drain
Pump
Pressure Switch
(Located in control cabinet)
Mixing
Valve
Belt
Inner
Basket
Outer
Tub
FLW2160N
Motor
Introduction
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General
This frontload washer provides some of the same principles of operation as the typical topload washers.
It senses water level, it dispenses the desired laundry detergent, agitates the clothes for good cleaning action, pumps the water out of the washer and spins the clothing in preparation for the dryer.
The difference in operation is primarily the rotational washing agitation created for the horizontal basket and drum. This agitation tumbles the clothes in a clockwise, pause, and counter-clockwise direction. This reversing tumbling action provides an efficient washing process and requires less water.
The cycle begins by pressing the start button, which locks the loading door after the vend is satisfied. The type of cycle and water temperature are determined by the temperature selector switch and the cycle select switch.
The inner basket starts agitating during the wash water fill. A column of air is trapped in a pressure bulb and hose. The air pressure continues to increase as the inner basket fills with water until it is great enough to activate the pressure switch which then causes the wash fill to stop.
The regular and perm press agitate cycle tumble the clothing in a clockwise direction for a period of 15 seconds, pauses for nine seconds and then tumbles the clothing in a counterclockwise direction for 15 seconds. This agitation continues until the wash cycle.
The machine stops agitating and turns on the pump which removes the wash water.
Upon completion of the wash cycle, the machine goes into two rinse cycles. Fresh cold water is brought into the inner basket via the mixing valve until the pressure switch shuts off the water while agitating. The rinse cycle consists of agitation for a predetermined amount of time, then a spin mode with the pump running while the machine goes into a series of 4 short 500 RPM spins.
After all the rinse cycles have been completed, the washer goes into a final high spin cycle to extract as much water as possible from the clothing to prepare them for the dryer. The spin speeds and duration of this final high spin cycle are determined by the type of wash cycle selected (refer to Table 1 or Table 2 ).
NOTE: Washer may not reach 1000 RPM because of an out-of-balance condition. Control may limit speed to 850, 650 or 500 RPM depending on severity of out-of-balance condition.
650
RPM
1000
RPM
Models Through Serial No. 0911014602
Regular Perm Press Delicate
3 minutes
4 minutes
4 minutes
3 minutes
2 minutes
0
minutes
Table 1
500
RPM
650
RPM
1000
RPM
Models Starting Serial No. 0911014603
Regular Perm Press Delicate
0 minutes
0 minutes
4 minutes
3 minutes
3 minutes
6 minutes
0 minutes
0 minutes
0
minutes
Table 2
Technical
The basic operational system of this washer consists of the control, temperature switch, inverter control, pressure switch, water valves, electric pump, A.C. motor and cycle select switch.
The control performs all timing functions like the timer in a topload washer.
The inverter control uses a speed sensor on the motor to measure the drum RPM. Before entering any spin step, the inverter control measures the RPM of motor to sense out-of-balance. The inverter control will try to redistribute the clothes if an out-of-balance condition exists; the inverter control will limit the spin speed to several speeds depending on the severity of the out-ofbalance condition. If the out-of-balance condition is severe enough, the inverter control will limit speed to
90 RPM and will not spin.
NOTE: An additional out-of-balance switch is used to detect any out-of-balance condition during spins.
If this switch opens during a spin step, the inverter control immediately stops and then restarts the spin.
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Section 3
Troubleshooting
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
1. Motor Circuit
W485
Windings
White
Gray
Red
5 4 3 2 1
Tach. Circuit
Resistance Values:
Tachometer Circuit:
Terminals 4–5
Approx. 115 ohms
2. Troubleshooting Knocking Noise
If a frontload washer produces a noise similar to a knock on a door, it might be due to a flat spot on the belt. The knocking sound is made when the flat spot hits the pulley. The knocking may occur
Windings:
Terminals 1–2, 2–3, 1-3
Approx. 4.5
ohms during a pulse spin and fade after reaching a higher RPM.
To correct this condition, replace the belt.
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Troubleshooting
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
3. No Spin Due to Out-of-Balance Switch Wiring Problem Starting Serial
Nos. Beginning 0307
A “no spin” condition could be the result of an open circuit in the wire harness or out-of-balance switch. First, check that the harness is still connected to the out-of-balance switch. The out-of-balance switch is a normally closed switch . (continued)
45 degrees
Third Section of Tape 14 In.
(35.56 cm)
From End of
Terminals
Wire Clamp
First Section of Tape 4.5 In.
(11.43 cm)
From End of
Terminals
Wire Tie
10
Cut Off
Broken
Wires Here
Figure 1
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FLW1842B
802846
Troubleshooting
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
If broken wires are found at the out-of-balance switch wire support, cut off portion of wires as shown in
Figure 10 and add new UL approved terminals.
a. To test the electrical circuit, disconnect electrical power to the washer.
b. Remove the “H1” connector from the inverter control assembly.
c. Use an Ohm meter to check the black/white to violet/white wires. Circuit should read closed.
An open reading indicates a bad switch or wire harness problem.
d. Flex the harness at the plastic wire clamp and test continuity. If the base wire harness has an open circuit it MUST be replaced or the broken wires must be repaired with UL approved terminals.
e. After replacing or repairing the wire harness, wrap electrical tape around wires in two locations as indicated below and in Figure 10 .
Then secure the harness wires to the original factory locations using clamp and wire tie.
Refer to Figure 10 .
(1) The plastic wire clamp should be angled toward the switch at 45 degrees.
(2) The clamp should wrap around the first section of tape on the harness, which should be placed approximately 4.5 inches (11.43 cm) from end of terminals.
(3) The harness should be secured to the inverter control shield with a wire tie.
(4) The tie should wrap around the third section of tape on the harness, which should be placed approximately 14 inches (35.56 cm) from end of terminals. Refer to Figure 10 .
4. Troubleshooting LEDs on
Washer Inverter Controls
Starting Machine Serial No.
0911014603
There are three LEDs on the control to assist with troubleshooting (refer to Figure 11 ):
• Green LED on constant = 5VDC power supply present
• Green LED flashing one second on/one second off = inverter control power up
• Red LED flashing four times/second = inverter control is communicating with front end control
FLW1844B
LEDs
Figure 2
5. No Spin (Washer)
A no spin condition is not caused by intermittent operation of the motor or motor control (inverter assembly). DO NOT replace these components for no spin complaints if the unit passes the following procedure:
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Troubleshooting
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
12
5. No Spin (continued)
No spin.
BEFORE replacing the motor control board, conduct the following tests.
Is load out-ofbalance?
No
Yes
Unit makes three attempts to rebalance out-ofbalance loads. If all attempts fail, final high speed spin is aborted. ONLY proper loading can correct problem.
Allow unit to go through complete final spin cycle.
Does unit spin at high speed?
Yes
Motor and motor control board are operating properly. Do not replace them.
No
Check for broken out-ofbalance switch wires.
Refer to No Spin Due to
Out-of-Balance Switch
Wiring Problem Starting
Serial Nos. Beginning
0307 paragraph.
Is there a slow drain, clogged pump or oversudsing condition?
Yes
No
Pressure switch must register an
"empty" condition before unit will enter spin. Clear drain or pump.
With no load, rapid advance to final spin or select spin only cycle. Close door and start washer.
Does unit spin now?
No
Is pressure switch or pressure switch wiring inoperative?
Yes
Replace switch and/or wiring.
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FLW1789S
802846
Troubleshooting
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
6. Troubleshooting Shock Absorbers
A squeaking noise, oil seen on the base of the washer, or an out-of-balance condition may mean one or more shock absorbers need to be replaced.
To determine if there is an inoperative shock:
1. Remove front access panel.
2. Check height of rod or rod spacing above shock.
If all four shocks are uniform and have about two inches of rod showing when basket is empty, shocks don’t need replacing. Refer to Figure 1 2.
If one or more shocks is showing less than two inches of rod, then an internal spring has broken and all four shocks should be replaced.
3. Check base of washer below shock absorbers for grease or oil. Shocks are not oil filled. Any oil is from grease used internally to lubricate damper of shock. A small amount of grease/oil on base is normal and doesn’t indicate failure. A large amount of grease/oil indicates a shock that might fail soon. Do not replace shock until the internal spring has broken as described in Step 2.
802846 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 13
Troubleshooting
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
Good Shock Shows
Approximately 2 inches of Rod
14
Figure 3
FLW1845B
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Troubleshooting
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
7. Error Code Listing
Error Conditions
If any of the following errors occur, the control enters Error Mode. For all fatal errors, the control will terminate the current cycle, turn off all outputs, and flash two LEDs one second on/one second off to indicate the error.
Motor Failure
Error.
Fill
Error.
Door Open
Error.
Door Lock/Unlock
Error.
If the control receives the motor failure signal from the motor control, the control will enter Error Mode. The control will turn off all outputs and flash the DOOR and FINAL
SPIN LEDs one second on/one second off to indicate a motor failure error. This is a fatal error. The machine must be unpowered to clear this error.
If the control receives no full input from the pressure switch indicating the cylinder is full within 30 minutes of starting the fill, the control will enter Error Mode. The control will turn off all outputs and flash the WASH and DOOR LEDs one second on/one second off to indicate a fill error. This is a fatal error. The machine must be unpowered to clear this error.
If the control senses the door open during Run Mode, the control will enter Error Mode.
The control will turn off all outputs and flash the WASH and RINSE LEDs one second on/ one second off to indicate a door open error. This is a fatal error. The machine must be unpowered to clear this error.
If the door doesn’t lock in 15 seconds in Door Locking Mode or the door doesn’t unlock in 3 minutes in Door Unlocking Mode, the control will enter Door Lock Error Mode. The control will turn off all outputs and flash the DOOR LED one second on/one second off to indicate a door lock/unlock error.
To clear this error in Door Locked Mode the door must either open or lock. If the door locks, the cycle will start normally. If the door opens, the control will revert back to Start
Mode.
To clear this error in Door Unlocking Mode the door must unlock or open. If the door unlocks or opens, the control will enter End of Cycle Mode.
SPI Communications
Error.
This error occurs when there is a problem with communications between the front-end control and the motor control. The control will turn off all outputs and flash the FINAL
SPIN and RINSE LEDs one second on/one second off to indicate an SPI communications error. This is a fatal error. The machine must be powered down at this point.
Open/Shorted
Temperature
Sensor Error (Models equipped with heater)
Any time the control senses a temperature less than 32°F (0°C) or greater than 212°F
(100°C) while heating, the control will turn off the heater output and not attempt to heat.
The control will continue and finish the cycle normally. At the end of the cycle the control will flash the HEATING LED one-second on/one second off to indicate an open/ shorted temperature sensor error. This error will be cleared when the door is opened at the end of the cycle.
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Troubleshooting
8
. Washer Will Not Start – No LEDs/Lights Lit (No response to start switch)
(1)
Is there
220-240 VAC
(or 120 Volts)* to control transformer?
Yes
(2)
Is there 24 VAC from "H1-1" to "H1-3" on the machine control ?
No
Check wiring to transformer.
No
Replace transformer.
Yes
(3)
Is there continuity across terminals "H9-3" to "H9-7" on the machine control when the start switch is depressed?
No
Yes
(4)
Is the configuration header plugged into "H7"?
No
Correct wiring to and/or replace start switch.
Correct wiring on "H7" configuration plug.
Yes
Replace machine control.
*Refer to machine serial plate for correct voltage.
FLW1727S
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Troubleshooting
Washer Will Not Start – No LEDs/Lights Lit (No response to start switch)
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Troubleshooting
9. Washer Will Not Start – Door Open Error (Wash/Rinse LEDs Flashing –
Door must be closed and attempting to lock)
(1)
I s there
220-240 VAC (or
120 Volt s ) * acro ss
"H4-5" to "H6-5" on the machine control ?
No
(2)
I s there
220-240 VAC (or
120 Volt s ) * from the
RED wire on door lock a ss embly to neutral ?
No
( 3 )
I s there
220-240 VAC (or
120 Volt s ) * from the
BLK wire on the door s witch to neutral ?
No
Correct wirin g to the door s witch.
Ye s Replace machine control.
Ye s Replace door lock a ss embly.
Ye s Replace the door s witch.
* Refer to machine s erial plate for correct volta g e.
FLW1770 S
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Troubleshooting
Washer Will Not Start – Door Open Error (Wash/Rinse LEDs Flashing – Door must be closed and attempting to lock)
802846 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 19
Troubleshooting
10. Washer Will Not Start – No Door Lock (Door LED Flashing)
Is the
"Wash" light lit?
Yes
(2)
Is there 120 Volts at machine control terminals
"H4-5" to "H6-5"?
Yes
(3)
Is there 120 Volts at machine control terminals
"H4-4" to "H6-5"?
Yes
(4)
Is there
120 Volts at the door lock between the WHT/RED and the PNK/BLK wires?
Yes
Replace door lock assembly.
No
No
No control.
(1)
Is there
24 VAC from
"H1-1" to "H1-3" on the machine control?
Check door switch, door strike adjustment, and/or wiring. Replace door lock if necessary.
Replace machine
No
Correct wiring between machine control and door lock assembly.
No
Replace transformer.
FLW1776S
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Washer Will Not Start – No Door Lock (Door LED Flashing)
Troubleshooting
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Troubleshooting
11. Motor Will Not Run (Door/Final Spin LEDs Flashing)
(1)
Is there continuity between motor terminals?
Refer to values at right.
No
Yes Replace motor control.
Replace motor.
Motor Resistance Values:
Tach. Circuit: Approx. 115 ohms (Terminals 4-5)
Windings: Approx. 4 - 5 ohms (Terminals 1-2, 1-3, 2-3)
FLW1712S
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Motor Will Not Run (Door/Final Spin LEDs Flashing)
Troubleshooting
802846 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 23
Troubleshooting
12. Washer Will Not Fill – No Communication Error (Wash/Door LEDs
Flashing)
Is the door locked?
No
Refer to section:
Wa s her Will Not Start -
No Door Lock .
Yes
(1)
Is there
220-240 VAC (or
120 Volts)* at terminals
"H9-4" and "H1-1" on the motor control board?
Yes
No
(3)
Is there
220-240 VAC (or
120 Volts)* at terminals
"H9-1" to "H1-1" on the motor control board?
Yes
No
(4)
Is there
220-240 VAC
(or 120 Volts)*
at the mixing valve?
No
Replace pressure switch.
Replace motor control.
Is there
(2)
220-240 VAC (or
120 Volts)* between the BRN/YEL wire on the pressure switch and
"H6-5" on machine control?
Yes
Replace pressure switch.
Yes
No
Correct wiring between machine control and pressure switch.
Replace mixing valve.
*Refer to machine serial plate for correct voltage.
FLW1730S
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Troubleshooting
Washer Will Not Fill – No Communication Error (Wash/Door LEDs Flashing)
802846 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 25
13. Washer Overflows
Washer Overflows
(1)
Is there
220-240 VAC (or
120 Volts)* at the over level terminal on pressure switch to "H6-5" on machine control?
Yes
(2)
Is there
220-240 VAC (or
120 Volts)* across the coil of either the hot or cold water solenoid?
No
Yes
No
Replace inoperative pressure switch.
Check for improper wiring and replace inoperative pressure switch if necessary.
Replace inoperative mixing valve.
FLW16 9 1S
*Refer to machine serial plate for correct voltage.
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Washer Overflows
Troubleshooting
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Troubleshooting
14. Pump Does Not Operate
NOTE: Check at beginning of spin/drain portion of cycle.
Pump or Drain Valve Doe
s
Not Operate
(1)
1
NOTE: Check at be g innin g of s pin/drain portion of cycle.
I s there
220-240 VAC (or
120 Volts)* acro ss the WHT/BLK
and the WHT wire g oin g to the pump ?
Ye s
If the pump doe s not operate check for ob s truction and replace if nece ss ary.
No
(2)
2
I s there
220-240 VAC (or
120 Volts)* from
"H6-2" to "H6-5" on the machine control ?
No
Ye s
Correct wirin g between pump and machine control.
Replace machine control.
FLW1692 S
*Refer to machine serial plate for correct voltage.
28 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802846
Pump Does Not Operate
Troubleshooting
802846 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 29
Troubleshooting
15. Serial Communication Error (Final Spin/Rinse LEDs Flashing)
(1)
Is the fuse loose or blown on the motor control board?
Yes
Tighten fuse holder and/or replace fuse.
No
(2)
**Is there
220-240 VAC (or
120 Volts)* across terminals
"H1-1" and "H1-3"
on motor control board?
Yes
No
(3)
**Is there
220-240 VAC (or
120 Volts)* across terminals
"H6-5" and "H6-6" on machine control?
No
Yes
Correct wiring between machine control and motor control.
(4)
(4)
Is there continuity through each wire of the harness from "H2" on the machine control to "H7" on the motor control?
No
Yes
Replace motor control.
Replace machine control.
Replace the harness.
*Refer to machine serial plate for correct voltage.
**NOTE: Machine must be restarted to check voltage.
Voltage is intermittently present for the first 15 seconds until error mode is displayed.
FLW1731S
30 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802846
Serial Communication Error (Final Spin/Rinse LEDs Flashing)
Troubleshooting
802846 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 31
16. Washer Will Not Heat – Open/Shorted Temperature Sensor
(Heating LED flashing at end of cycle) (Models equipped with heater)
Is the pressure switch satisfied?
Yes
(1)
Using an
Ohmmeter, is the resistance value across connector "H3" on the machine control between 500-35000
Ohms?
No
(2)
Using an
Ohmmeter, is the resistance value at the thermistor between 500-35000
Ohms?
Yes
Check wiring to thermistor.
No
The heater will not come on until the pressure switch is satisfied.
Yes
No
Replace machine control.
Replace thermistor/heater assembly.
FLW1723S
32 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802846
Troubleshooting
Washer Will Not Heat – Open/Shorted Temperature Sensor (Heating LED Flashing at End of Cycle) (Models equipped with heater)
802846 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 33
Troubleshooting
17. Washer Will Not Heat (Models equipped with heater)
Is the pressure switch satisfied?
No
The heater will not come on until the pressure switch is satisfied.
Yes
Is the
"Heating" light lit?
Yes
Is there
220-240 VAC
(or 120 Volts)*
across the heater?
Yes
Replace heater.
(2)
*Refer to machine serial plate for correct voltage.
No
No
Is there 5 Volts DC
(1) between terminals "H9-3" and "H9-10", 0 Volts DC between
"H9-4" and "H9-3" and 0 Volts
DC between "H9-9" and "H9-3"?
No
Yes
Correct wiring between temperature switch and control or replace temperature select switch.
(3)
Is there
220-240 VAC (or
120 Volts)* between terminal 3 on the heat relay and neutral?
Yes
(4)
Is there
220-240 VAC (or
120 Volts)* across terminals 1-2 on the heat relay?
Yes
Replace heat relay.
No
No
Correct wiring between door lock and terminal 3 on heat relay.
and control.
(5)
Is there
220-240 VAC (or
120 Volts)* between
"H4-7" and "H6-5" on machine control?
Yes
Correct wiring between heat relay
Is "Boosted Hot" selected on temperature select switch?
Yes
No
Replace machine control.
FLW1732S
34 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802846
Washer Will Not Heat (Models equipped with heater)
Troubleshooting
802846 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 35
Troubleshooting
Notes
36 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802846
Section 4
Adjustments
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
IMPORTANT: When reference is made to directions (right or left) in this manual, it is from operator’s position facing front of washer.
1
8
. Cabinet Leveling Legs
a. Place washer in position on a solid, sturdy and level floor. Installing the washer on any type of carpeting, soft tile, a platform, or other weakly supported structures is not recommended.
b. Place level on washer, refer to Figure 4
, and check if washer is level from side to side and front to back.
NOTE: Level must rest on raised portion of top
.
c. If washer is not level, tilt washer to access front and rear leveling legs. For easier access to leveling legs, prop up washer with wooden block. Refer to
d. Loosen locknuts and adjust the leveling legs until the washer is level from side to side and front to back (using a level).
Make sure washer does not rock . Refer to
.
W485 e. Tighten the locknuts securely against the washer base. If the locknuts are not tight, washer will move out of position during operation.
CAUTION
DO NOT slide washer across floor if the leveling legs have been extended, as legs and base could become damaged.
W248
CAUTION
Use of the dispenser drawer or washer door as a handle in the transportation of the washer may cause damage to the dispenser or door.
W185 f. Place rubber feet on all four leveling legs.
Refer to
g. Verify that washer doesn’t rock.
h. If unit vibrates or shakes during operation, follow additional leveling procedure below. It is especially effective if unit is installed on uneven, non-concrete surface.
i. Loosen one front leveling leg locknut. Refer to
j. Run cycle with unbalanced load (single pair of blue jeans or knotted towels).
k. During 1000 RPM spin, adjust leg up or down by turning it 1/8 turn until washer’s vibration is reduced and washer is at its most stable point.
l. Re-tighten locknut.
37 802846 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Adjustments
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
Level
Locknut
Washer
Base
Locknut
Washer
Base
Level
Leveling
Leg
Rubber
Foot
Wood Block
FRONT CONTROL WASHERS
FLW2154N
Leveling
Leg
Rubber
Foot FLW2165N
Wood Block
REAR CONTROL WASHERS
Figure 4
19. Loading Door
a. Open loading door.
b. The loading door can be adjusted up or down somewhat by loosening screws holding door hinge to front panel, then raise or lower door
before retightening screws. Refer to Figure 5
.
Hinge
Loading
Door
Screw
38
Figure 5
FLW1771S
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802846
Adjustments
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
20. Door Catch
NOTE: When repairing a broken or inoperative No.
802803 Door Catch, proceed as follows: a. Open loading door.
b. Remove 11 T-20 Torx head screws holding outer door bezel to inner door bezel. Refer to
c. Pull hinge side of outer bezel away from door
and slide forward. Refer to Figure 6
.
d. Remove two screws and nuts holding door catch to door and remove door catch.
e. Install new door catch and tighten screws and nuts to the point of being snug.
f. Adjust door catch so the outside edge is aligned with the edge of the lock. Refer to
g. Visually check that the door catch properly engages the funnel of the door latch/switch assembly. Refer to
h. Recheck the alignment in step “f”. Adjust if needed.
i. Torque the two nuts to approximately 20 inch pounds (2.25 Nm).
j. Reinstall outer door bezel by aligning outer bezel tabs with cut aways on inner bezel and sliding outer bezel into position. Refer to
k. Replace 11 screws holding outer door bezel to inner door bezel.
IMPORTANT: Do not overtighten screws or bezel holes will strip.
Outer Bezel
Tab
802846
Inner Bezel
Cut Away
FLW1777S
Figure 6
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 39
Adjustments
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
Door
Lock
Ali g nment of
The s e Two Ed g e s
Funnel
Door
Catch
80280 3
Catch
H250 S E 3 B S HOWN CLO S ED
Figure 7
40 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802846
Adjustments
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
21. Motor Belt Tension
NOTE: Belt adjustment procedures are done through front of washer, however, as an option, washer can be moved from its location and belt adjustment can be done through lower access panel opening at rear of washer.
a. While supporting lower front access panel, remove two screws from bottom edge of access panel and remove panel.
b. Working through the lower front access door opening, place a locking pliers on the metal rod and loosen the two adjusting bolts. Refer
Inner Basket
Pulley to
Figure 8 . Repeat procedure to loosen the two pivot bolts. Refer to Figure 8 .
c. Pull down on motor to increase belt tension.
Use a Burroughs belt gauge to obtain proper tension. Proper belt tension is obtained when belt can be deflected approximately 1/4 inch
(6.35 mm) from normal position when moderate pressure 50 to 60 pounds (22.68 to
27.22 Kg) is applied to a point midway
between pulleys. Refer to Figure 8
.
d. After proper belt tension has been obtained, tighten belt adjusting bolts firmly, then tighten
pivot bolts. Refer to Figure 8
.
Pivot
Bolt
Motor
Mounting
Bracket
Pivot
Bolt
Adjusting
Bolt
Metal
Rod
1/4
Inch
Belt
Motor
Shaft
Adjusting
Bolt
Wire
Harness
FLW1768S
802846
Figure 8
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 41
Adjustments
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
22. Shipping Braces
All frontload washers, when shipped from the factory are equipped with two factory installed shipping supports. DO NOT remove this shipping material until after washer is placed in its final
installed position. Refer to Figure 9
.
IMPORTANT: DO NOT tip or move washer once these supports have been removed. Removal of supports prior to final installation may cause damage to the shock absorbers and will VOID the product warranty.
NOTE: Shipping supports MUST be kept for future re-positioning or moving of the washer.
Shock
Absorber
Shipping
Support
Shock
Absorber
Shipping
Support
Shipping
Bracket
FLW821S
Figure 9
42 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 802846
