user manual
USER'S MANUAL
ROCKY SERIES
ASH-09AIR, ASH-12AIR
“Originalinstructions”
Precautions
WARNING
Operation and Maintenance
This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by
children without supervision.
Do not connect air conditioner to multi-purpose socket.
Otherwise, it may cause fire hazard.
Do disconnect power supply when cleaning air
conditioner. Otherwise, it may cause electric shock.
.
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
Do not wash the air conditioner with water to avoid
electric shock.
Do not spray water on indoor unit. It may cause electric
shock or malfunction.
After removing the filter, do not touch fins to avoid injury.
Do not use fire or hair dryer to dry the filter to avoid
deformation or fire hazard.
1
Precautions
WARNING
Maintenance must be performed by qualified
professionals. Otherwise, it may cause personal injury
or damage.
Do not repair air conditioner by yourself. It may cause
electric shock or damage. Please contact dealer when
you need to repair air conditioner.
Do not extend fingers or objects into air inlet or air
outlet. It may cause personal injury or damage.
Do not block air outlet or air inlet. It may cause
malfunction.
Do not spill water on the remote controller, otherwise the
remote controller may be broken.
When below phenomenon occurs, please turn off air
conditioner and disconnect power immediately, and then
contact the dealer or qualified professionals for service.
Ɣ Power cord is overheating or damaged.
Ɣ There’s abnormal sound during operation.
Ɣ Circuit break trips off frequently.
Ɣ Air conditioner gives off burning smell.
Ɣ Indoor unit is leaking.
If the air conditioner operates under abnormal conditions,
it may cause malfunction, electric shock or fire hazard.
When turning on or turning off the unit by emergency
operation switch, please press this switch with an insulating
object other than metal.
Do not step on top panel of outdoor unit, or put heavy
objects. It may cause damage or personal injury.
2
Precautions
WARNING
Attachment
Installation must be performed by qualified professionals.
Otherwise, it may cause personal injury or damage.
Must follow the electric safety regulations when installing
the unit.
According to the local safety regulations, use qualified
power supply circuit and circuit break.
Do install the circuit break. If not, it may cause malfunction.
An all-pole disconnection switch having a contact separation
of at least 3mm in all poles should be connected in fixed
wiring.
Including an circuit break with suitable capacity, please
note the following table.Air switch should be included
magnet buckle and heating buckle function, it can protect
the circuit-short and overload.
Air Conditioner should be properly grounded. Incorrect
grounding may cause electric shock.
Don't use unqualified power cord.
Make sure the power supply matches with the
requirement of air conditioner.Unstable power supply or
incorrect wiring or malfunction. Please install proper power
supply cables before using the air conditioner.
Properly connect the live wire, neutral wire and
grounding wire of power socket.
Be sure to cut off the power supply before proceeding
any work related to electricity and safety.
3
Precautions
WARNING
Do not put through the power before finishing installation.
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
The temperature of refrigerant circuit will be high, please
keep the interconnection cable away from the copper
tube.
The appliance shall be installed in accordance with
national wiring regulations.
Installation must be performed in accordance with the
requirement of NEC and CEC by authorized personnel
only.
The air conditioner is the first class electric appliance. It
must be properly grounding with specialized grounding
device by a professional. Please make sure it is always
grounded effectively, otherwise it may cause electric shock.
The yellow-green wire in air conditioner is grounding
wire, which can't be used for other purposes.
The grounding resistance should comply with national
electric safety regulations.
The appliance must be positioned so that the plug is
accessible.
All wires of indoor unit and outdoor unit should be
connected by a professional.
If the length of power connection wire is insufficient, please
contact the supplier for a new one. Avoid extending the
wire by yourself.
4
Precautions
WARNING
For the air conditioner with plug, the plug should be
reachable after finishing installation.
For the air conditioner without plug, an circuit break
must be installed in the line.
If you need to relocate the air conditioner to another
place, only the qualified person can perform the work.
Otherwise, it may cause personal injury or damage.
Select a location which is out of reach for children and
far away from animals or plants.If it is unavoidable,
please add the fence for safety purpose.
The indoor unit should be installed close to the wall.
Instructions for installation and use of this product are
provided by the manufacturer.
Working temperature range
Maximum cooling
Maximum heating
Indoor side DB/WB(ć )
32/23
27/-
Outdoor side DB/WB(ć )
48/26
24/18
NOTICE:
Ɣ The operating temperature range (outdoor temperature): for cooling is
-15ć ~ 4 8ć ; for heating is -15ć ~ 24ć .
5
Parts name
Indoor Unit
air inlet
panel
aux.button
horizontal louver
air outlet
cooling
indicator
power
indicator
receiver
window
display
heating
indicator
temp.
indicator
drying
indicator
remote control
(Display content or position may be different from above
graphics, please refer to actual products)
Outdoor Unit
air inlet
Connection wire
air outlet
NOTICE:
Actual product may be different from above graphics, please refer to actual
products.
6
Buttons on remote controller
1 ON/OFF button
1
2
2 MODE button
3 +/- button
3
4
5
4 )$1EXWWRQ
5 SWING button
6
7
6 SLEEP button
7 TIMER button
Introduction for icons on display screen
Timer on
Timer off
Sending signal
auto operation
cool operation
dry operation
fan operation
heat operation
swing operation
sleep operation
lock
set speed
Set temperature
Set time
7
7
Introduction for buttons on remote controller
Note:
Ɣ When power is connected(stand by condition), you can operate the air conditioner
through the remote controller.
ƔWhen unit is on, each time you press the button on remote controller, the sending
signal icon " " on the display of remote controller will blink once. If the air conditioner gives out a beep sound, it means the signal has been sent.
Ɣ:KHQXQLWLVRff, set temperature will be displayed on the remote controller (If the
light of indoor unit display is turned on, the corresponding icon will be displayed);
When unit is on, it will display the icon of the on-going function.
1
ON/OFF button
Press this button to turn unit on/off.
2
MODE button
Pressing this button once can select your required mode circularly as below (the
corresponding icon " " will be lit up after the mode is selected):
AUTO
COOL
DRY
FAN
HEAT(Only for models with heating function.)
ƔWhen selecting auto mode, air conditioner will operate automatically according to
ambient temperature. Set temperature can't be adjusted and won't be displayed
either. Press FAN button to adjust fan speed.
Ɣ:KHQVHOHFWLQJFRROPRGHDLUFRQGLWLRQHUZLOORSHUDWHXQGHUFRROPRGHThen
press + or - button to adjust set temperature. Press FAN button to adjust fan speed.
Ɣ:KHQVHOHFWLQJGU\PRGHDLUFRQGLWLRQHUZLOORSHUDWHDWORZIDQVSHHGXQGHUGU\
mode. In dry mode, fan speed can't be adjusted.
Ɣ:KHQVHOHFWLQJIDQPRGHDLUFRQGLWLRQHUZLOORSHUDWHLQIDQPRGHRQO\. Then
press FAN button to adjust fan speed.
Ɣ:KHQVHOHFWLQJKHDWPRGHDLUFRQGLWLRQHUZLOORSHUDWHXQGHUKHDWPRGHThen
press + or - button to adjust set temperature. Press FAN button to adjust fan speed.
(Cooling only unit can’t receive heating mode signal. If set HEAT mode by remote
controller, press ON/OFF button can’t turn on the air conditioner.)
3
+ / - button
ƔPressing + or - button once will increase or decrease set temperature by 1°F(°C).
Hold + or - button for 2s, set temperature on remote controller will change quickly.
Release the button after your required set temperature is reached.
Ɣ:KHQVHWWLQJ Timer On or Timer Off, press + or - button to adjust the time. (See
TIMER Button for setting details)
8
Introduction for buttons on remote controller
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7
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9
Introduction for buttons on remote controller
Note:
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Ɣ 7KHLQWHUYDOEHWZHHQWZRPRWLRQVFDQ
WH[FHHGVRWKHUZLVHWKHUHPRWHFRQ
troller will exit setting status.
Function introduction for combination buttons
Child lock function
Press “+” and “-” buttons simultaneously can turn on or turn off child lock function.
When child lock function is started up, LOCK indicator on remote controller is ON.
If you operate the remote controller, remote controller won’t send signal.
Temperature display switchover function
Under OFF status, press “-” button and “MODE” button simultaneously can switch
between °C and °F.
10
Operation guide
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Replacement of batteries in remote controller
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NOTICE
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ZLQGRZRQLQGRRUXQLW
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WKDQPDQGWKHUHVKRXOGEHQRREVWDFOHVEHWZHHQWKHP
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11
Emergency operation
If remote controller is lost or damaged, please use auxiliary button to turn
on or turn off the air conditioner. The operation in details are as below:
air conditioner. When the air conditioner is turned on, it will operate under
auto mode.
panel
aux. button
WARNING:
Use insulated object to press the auto button
Clean and maintenance
WARNING
Ŷ Turn off the air conditioner and disconnect the power before cleaning the air
conditioner to avoid electric shock.
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Clean surface of indoor unit
When the surface of indoor unit is dirty, it is recommended to use a soft dry cloth
or wet cloth to wipe it.
NOTICE:
Ɣ'RQRWUHPRYHWKHSDQHOZKHQFOHDQLQJLW
12
Clean and maintenance
1
Open panel
3
Pull out the panel to a certain
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WKHZDWHUEHORZć ) to clean
LWDQGWKHQSXWLWLQDVKDG\
DQGFRROSODFHWRGU\.
2
4
panel cover tightl\.
WARNING
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13
Clean and maintenance
NOTICE: Checking before use-season
1. Check whether air inlets and air outlets are blocked.
2. Check whether circuit break, plug and socket are in good condition.
4. Check whether mounting bracket for outdoor unit is damaged or corroded.
If yes, please contact dealer.
5. Check whether drainage pipe is damaged.
NOTICE: Checking after use-season
1. Disconnect power supply.
3. Check whether mounting bracket for outdoor unit is damaged or corroded.
If yes, please contact dealer.
Notice for recovery
1. Many packing materials are recyclable materials.
Please dispose them in appropriate recycling unit.
2. If you want to dispose the air conditioner, please contact local dealer or
consultant service center for the correct disposal method.
14
Malfunction analysis
General phenomenon analysis
Please check below items before asking for maintenance. If the malfunction still
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Phenomenon
Check items
Solution
Ɣ:KHWKHULW
VLQWHUIHUHGVHYHUHO\ Ɣ3XOORXWWKHSOXJ5HLQVHUW
(such as static electricity, stable the plug after about 3min, and
voltage)?
then turn on the unit again.
Indoor unit
can’t receive
remote
controller’s
signal or
remote
controller
has no
action.
Ɣ:KHWKHUUHPRWHFRQWUROOHULV
within the signal receiving
range?
Ɣ6LJQDOUHFHLYLQJUDQJHLVP
Ɣ:KHWKHUWKHUHDUHREVWDFOHV"
Ɣ5HPRYHREVWDFOHV
ƔSelect proper angle and point
Ɣ:KHWKHUUHPRWHFRQWUROOHULV
the remote controller at the repointing at the receiving
ceiving window on indoor unit.
window?
Ɣ,VVHQVLWLYLW\RIUHPRWHFRQWUR Ɣ&KHFNWKHEDWWHULHV,IWKH
OOHUORZIX]]\GLVSOD\DQGQR
power of batteries is too low,
display?
please replace them.
Ɣ&KHFNZKHWKHUUHPRWHFRQW
Ɣ1RGLVSOD\ZKHQRSHUDWLQJ
roller appears to be damaged.
remote controller?
If yes, replace it.
Ɣ)OXRUHVFHQWODPSLQURRP"
No air
emitted
from
indoor
unit
Ɣ7DNHWKHUHPRWHFRQWUROOHU
close to indoor unit.
Ɣ7XUQRIIWKHÀXRUHVHQWODPS
and then try it again.
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unit is blocked?
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temperature is reached to set
temperature?
Ɣ$IWHUUHDFKLQJWRVHWWHPSHU
ature, indoor unit will stop blowing out air.
Ɣ+HDWLQJPRGHLVWXUQHGRQMXVW Ɣ,QRUGHUWRSUHYHQWEORZLQJ
now?
out cold air, indoor unit will be
started after delaying for several minutes, which is a normal phenomenon.
15
Malfunction analysis
Phenomenon
$LUFRQGLW
ioner can’t
operate
Mist is emitted from
indoor unit’s
air outlet
Set temperature can’t
be adjusted
Cooling
(heating)
effect is
not good.
Check items
Solution
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Ɣ,VSOXJORRVH"
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fuse is burnt out?
Ɣ$VNSURIHVVLRQDOWRUHSODFH
circuit break or fuse.
Ɣ:LULQJKDVPDOIXQFWLRQ"
Ɣ$VNSURIHVVLRQDOWRUHSODFHLW
Ɣ8QLWKDVUHVWDUWHGLPPHGLDWHO\
Ɣ:DLWIRUPLQDQGWKHQWXUQ
after stopping operation?
on the unit again.
Ɣ:KHWKHUWKHIXQFWLRQVHWWLQJ
for remote controller is
correct?
Ɣ5HVHWWKHIXQFWLRQ
Ɣ,QGRRUWHPSHUDWXUHDQGKXP
idity is high?
Ɣ%HFDXVHLQGRRUDLULVFRROHG
UDSLGO\$IWHUDZKLOHLQGRRU
temperature and humidity will
be decrease and mist will
disappear.
Ɣ8QLWLVRSHUDWLQJXQGHUDXWR
mode?
Ɣ7HPSHUDWXUHFDQ¶WEHDGMX
sted under auto mode.
Please switch the operation
mode if you need to adjust
temperature.
Ɣ<RXUUHTXLUHGWHPSHUDWXUH
exceeds the set temperature
range?
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16ć ~30ć .
Ɣ9ROWDJHLVWRRORZ"
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resumes normal.
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range?
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range.
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Ɣ&ORVHGRRUDQGZLQGRZ
16
Malfunction analysis
Phenomenon
Check items
Solution
Odours are
emitted
Ɣ:KHWKHUWKHUH¶VRGRXUVRXUFH Ɣ(OLPLQDWHWKHRGRXUVRXUFH
such as furniture and cigarette,
Ɣ&OHDQWKH¿OWHU
etc.
$LUFRQGLWLR
ner operates
abnormally
Ɣ:KHWKHUWKHUH¶VLQWHUIHUHQFH
such as thunder, wireless
devices, etc.
Ɣ'LVFRQQHFWSRZHUSXWEDFN
power, and then turn on the
unit again.
Ɣ+HDWLQJPRGHLVWXUQHGRQ"
Ɣ'XULQJGHIURVWLQJXQGHUKH
ating mode, it may generate
vapor, which is a normal
phenomenon.
Ɣ$LUFRQGLWLRQHULVWXUQHGRQRU
turned off just now?
Ɣ7KHQRLVHLVWKHVRXQGRI
UHIULJHUDQWÀRZLQJLQVLGH
the unit, which is a normal
phenomenon.
Outdoor
unit has
vapor
“Water
ÀRZLQJ´
noise
Cracking
noise
Ɣ$LUFRQGLWLRQHULVWXUQHGRQRU
turned off just now?
17
Ɣ7KLVLVWKHVRXQGRIIULFWLRQ
caused by expansion and/or
contraction of panel or other
parts due to the change of
temperature.
Malfunction analysis
Error Code
Ɣ:KHQDLUFRQGLWLRQHUVWDWXVLVDEQRUPDl, temperature indicator on indoor unit will
ation of error code.
Indoor
display
Error code
Troubleshooting
Error code
Heating indicator
ON 10s OFF 0.5s
Above indicator diagram is only
for reference. Please refer to
actual product for the actual
indicator and position.
Means defrosting status. It’s the normal phenomenon.
E5
It can be eliminated after restarting the unit. If not , please
U8
It can be eliminated after restarting the unit. If not,please
H6
It can be eliminated after restarting the unit. If not,please
C5
F1
F2
Note:If there're other error codes, please contact qualified professionals for
service.
WARNING
Ŷ:KHQEHORZSKHQRPHQRQRFFXUVSOease turn off air conditioner and disconfor service.
Ɣ3RZHUFRUGLVRYHUKHDWLQJRUGDPDJHG
Ɣ There’s abnormal sound during operation.
Ɣ Air switch trips off frequently.
Ɣ Air conditioner gives off burning smell.
Ɣ,QGRRUXQLWLVOHDNLQJ
Ŷ,IWKHDLUFRQGLWLRQHURSHUDWHVXQGHUDbnormal conditions, it may cause
18
At least 15cm
Space to the ceiling
Installation dimension diagram
Space to the wall
At least 15cm
At least 15cm
Space to the wall
m
as
le
At
o
et
c
pa
At least 250cm
0c
0
t3
n
tio
c
tru
s
ob
the
he
ot n
t
e
ac ctio
Sp stru
t
ob
as
e
l
At cm
30
At least 50cm
Space to the obstruction
S
At least 30c
m
Space to th
e wall
t
uc
he
e
ac
Sp
t
to
tr
bs
o
At
ion
lea
st
At least 50cm
cm
Space to the
obstruction
0
20
Drainage pipe
19
Selection of installation location
Basic requirement
Installing the unit in the following places maycause malfunction. If it is unavoidable, please consult the local
dealer:
1.The place with strong heat sources,
YDSRUVÀDPPDEOHRUH[SORVLYHJDV,
or volatile objects spread in the air.
2.The place with high-frequency
devices (such as welding machine,
medical equipment).
3.The place near coast area.
4.The place with oil or fumes in the air.
5.The place with sulfureted gas.
6.Other places with special circumstances.
7.Do not use the unit in the immediate
surroundings of a laundry a bath a
shower or a swimming pool.
Outdoor unit
Indoor unit
1. There should be no obstruction near air
inlet and air outlet.
2. Select a location where the condensation water can be dispersed easily and
won't affect other people.
3. Select a location which is convenient to
connect the outdoor unit and near the
power socket.
4. Select a location which is out of reach
for children.
5. The location should be able to withstand
the weight of indoor unit and won't increase noise and vibration.
6. The appliance must be installed 2.5m
DERYHÀRRU
7. Don't install the indoor unit right above
the electric appliance.
8. Please try your best to keep way from
ÀXRUHVFHQWODPS
6HOHFWDORFDWLRQZKHUHWKHQRLVHDQGRXWÀRZDLUHPLWWHGE\WKHRXWGRRUXQLW
will not affect neighborhood.
2. The location should be well ventilated and dry, in which the outdoor unit
won't be exposed directly to sunlight or strong wind.
3. The location should be able to withstand the weight of outdoor unit.
4. Make sure that the installation follows the requirement of installation
dimension diagram.
5. Select a location which is out of reach for children and far away from animals
or plants.If it is unavoidable, please add the fence for safety purpose.
20
Requirements for electric connection
Safety precaution
1. Must follow the electric safety regulations when installing the unit.
circuit break.
3. Make sure the power supply matches with the requirement of air conditioner.
Unstable power supply or incorrect wiring or malfunction. Please install proper
power supply cables before using the air conditioner.
4. Properly connect the live wire, neutral wire and grounding wire of power socket.
5. Be sure to cut off the power supply before proceeding any work related to
electricity and safety.
7. If the supply cord is damaged, it must be replaced by the manufacturer, its
8. The temperature of refrigerant circuit will be high, please keep the interconnection cable away from the copper tube.
9. The appliance shall be installed in accordance with national wiring regulations.
10.Installation must be performed in accordance with the requirement of NEC
and CEC by authorized personnel only
Grounding requirement
grounding with specialized grounding device by a professional. Please make
sure it is always grounded effectively, otherwise it may cause electric shock.
2. The yellow-green wire in air conditioner is grounding wire, which can't be used
for other purposes.
3. The grounding resistance should comply with national electric safety regulations.
4. The appliance must be positioned so that the plug is accessible.
5. An all-pole disconnection switch having a contact separation of at least 3mm in
6. Including an circuit break with suitable capacity, please note the following table.
Air switch should be included magnet buckle and heating buckle function, it can
protect the circuit-short and overload. (Caution: please do not use the fuse only
for protect the circuit)
Air-conditioner Circuit break capacity
09K
10A
12K
10A
21
ELECTRIC SCHEMATIC DIAGRAM
ASH-09AIR / ASH-12AIR indoor unit
ASH-09AIR / ASH-12AIR outdoor unit
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RATING LABEL
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ENERGY LABEL
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NOTE CONCERNING PROTECTION OF
ENVIRONMENT
This product must not be disposed of via normal household waste after its service life, but must be
taken to a collection station for the recycling of electrical and electronic devices. The symbol on the
product, the operating instructions or the packaging indicate such disposal procedures. The materials
are recyclable in accordance with their respective symbols. By means of re-use, material recycling or
any other form of recycling old appliances you are making an important contribution to the protection
of our environment. Please ask your local council where your nearest disposal station is located.
INFORMATION CONCERNING USED REFRIGERANT
MEDIUM
This unit is containing fluorinated gases included in the Kyoto protocol. The maintanance and the liquidation must
be carried out by qualified personel.
Type of refrigerant: R410A
The composition of the cooling medium R410A: (50% HFC-32, 50% HFC-125)
The quantity of the refrigerant: please see the unit label.
The value GWP: 2088
GWP = Global Warming Potential
In case of quality problem or other please contact your local supplier or authorized service center.
Emergency number: 112
PRODUCER
Producer: SINCLAIR CORPORATION Ltd., 1-4 Argyll St., London W1F 7LD, UK, www.sinclair-eu.com
This product was manufactured in China (Made in China).
REPRESENTATIVE, TECHNICAL SUPPORT
NEPA spol. s r.o.
Purkyňova 45
612 00 Brno
Czech Republic
Tel.: +420 541 590 140
Fax: +420 541 590 124
www.nepa.cz
klimatizace@nepa.cz
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