FocalPoint TED2401E User Instructions

INSTALLATION & USER INSTRUCTIONS
FLOOR MOUNTED ELECTRIC FIRE
GB IE
MODELS COVERED BY THESE INSTRUCTIONS
Focal Point Fires Ltd
Fo
Christchurch, Dorset BH23 2BT
Tel: 01202 49933499330
Fax: 01202 499326
www.focalpointfires.co.uk
e : [email protected]
AMERSHAM LED ELECTRIC SUITE
CALBOURNE LED ELECTRIC SUITE
EASTON LED ELECTRIC SUITE
HORSHAM LED ELECTRIC SUITE
TED2401E
Focal Point Fires Ltd
RBK House, Irishtown, Athlone,
Co. Westmeath, N37 XP52,
Ireland Tel: 01202 499330
Fax: 01202 499326
www.focalpointfires.co.uk
e: [email protected]
MODEL SHOWN: AMERSHAM LED ELECTRIC SUITE
This product is only suitable for well insulated spaces or
occasional use.
Please note: Except where otherwise stated, all rights,
including copyright in the text, images and layout of this
booklet is owned by Focal Point Fires Ltd. You are not
permitted to copy or adapt any of the content without
the prior written permission of Focal Point Fires Ltd.
All instructions must be handed to the user for
safekeeping.
Revision I - 04/21
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© 2021 Focal Point Fires Ltd.
I N S TA L L AT I O N & U S E R I N S T R U C T I O N S
Section
1.0
2.0
3.0
4.0
5.0
6.0
7.0
8.0
Contents
Important Notes
Installation Requirements
Appliance Data
Component Checklist
Site Requirements
Clearances To Combustibles
Unpacking The Appliance
Assembly
Section
9.0
10.0
11.0
12.0
13.0
14.0
15.0
Page No.
2
3
3
4
4
5
5
5
Contents
Installation
Operating the Appliance
Safety Cutout System
Cleaning and Maintenance
Troubleshooting Guide
Servicing
Guarantee - Terms and
Conditions
GB IE
Page No.
6
6
9
9
9
10
10
1.0 IMPORTANT NOTES
IMPORTANT - THESE INSTRUCTIONS SHOULD BE READ CAREFULLY
AND RETAINED FOR FUTURE REFERENCE.
When using this electrical appliance, basic precautions should be followed to reduce the risk
of fire, electric shock and injury to person, including the following:
• This heater must be used on an AC supply only and the voltage marked on the heater’s
rating label must correspond to the supply voltage.
• DO NOT switch the appliance on until it is properly installed as described in this
manual.
• This appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge if they
have been given supervision or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play with the appliance. Cleaning and
user maintenance shall not be made by children without supervision.
• Children of less than 3 years should be kept away unless continuously supervised.
Children aged from 3 years and less than 8 years shall only switch on/off the appliance
provided that it has been placed or installed in its intended normal operating position and
they have been given supervision or instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children aged from 3 years and less than 8 years
shall not plug in, regulate and clean the appliance or perform user maintenance.
• CAUTION: Some parts of this product can become very hot and cause burns.
Particular attention has to be given where children and vulnerable people are present.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid a hazard.
• The heater must not be located immediately below a socket-outlet.
• DO NOT use this heater in the immediate surroundings of a bath, a shower or a
swimming pool.
• WARNING: In order to avoid overheating, do not cover the heater.
• DO NOT use this heater with a programmer, timer, separate remote-control system or
any other device that switches the heater on automatically, since a fire risk exists if the
heater is covered or positioned incorrectly.
• CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal
cutout, this appliance must not be supplied through an external switching device, such as a
timer, or connected to a circuit that is regularly switched on and off by the utility.
• WARNING: This heater is not equipped with a device to control the room
temperature.
• Do not use this heater in small rooms when they are occupied by persons not capable of
leaving the room on their own, unless constant supervision is provided.
• Keep furniture, curtains and other fabric material away from the appliance.
• DO NOT leave the appliance unattended during use.
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1.0 IMPORTANT NOTES - CONTINUED
GB IE
• From time to time, check the cord for damage. Never use the appliance if the cord or any
part of the appliance shows signs of damage.
• DO NOT run the mains cable under carpets, rugs etc.
• DO NOT cover or obstruct the heater in any way. Overheating will result if it is
accidentally covered.
• Never immerse the product in water or any other liquids.
• DO NOT use the appliance outdoors.
• Before cleaning the appliance, ensure it is unplugged from the power and that it is
completely cool.
• DO NOT clean the appliance with abrasive chemicals.
• Never use accessories that are not recommended or supplied by the manufacturer. It
could cause danger to the user or damage to the appliance.
• DO NOT insert or allow foreign objects to enter the inlet or outlet vents as this may
result in electric shock, fire or damage to the appliance.
• DO NOT install the fire using an extension cord.
• Unplug from the mains supply if the appliance is not to be used for long periods.
• This product is only suitable for well insulated spaces or occasional use.
2.0 INSTALLATION REQUIREMENTS
The appliance is supplied with a pre-wired three pin plug (13 Amp fuse rated) and 1.55 metres of electrical cable. It is therefore
necessary for a suitable electrical socket to be located within this distance and be easily accessible. This appliance is designed to
be fixed to the wall, using the wall fixtures/fixings provided. DO NOT recess any part of appliance into the wall. This appliance
is suitable for installation in static holiday/park homes.
3.0 APPLIANCE DATA
Weight (kg):
Dimensions:
Supply Voltage and Rating Power:
Fuse Rating:
Heating Elements:
Lighting:
36kg
H 886 x W 1140 x D 330 (mm)
220-240V AC, 50Hz 2000W
13 Amp
2000W
LED
This fire is fitted with LED’s (Light Emitting Diode) in place of conventional bulbs. LED’s generate the same light levels as
conventional bulbs, but use a fraction of the energy consumed. LED’s are maintenance free and will not require replacing during
the life of the product.
Model
Item
TED2401E
Symbol
Value
Unit
Heat output
Item
Unit
Types of heat input, for electric storage local
space heaters only
Nominal
heat output
Pnom
2.0
KW
Manual heat charge control with
integrated thermostat
N/A
Minimum heat
output
(indicative)
Pmin
1.0
KW
Manual heat charge control with
room and/or outdoor temperature
feedback
N/A
Pmax, c
2.0
KW
Electronic heat charge control with
room and/or outdoor temperature
feedback
N/A
Maximum
continuous heat
output
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3.0 APPLIANCE DATA - CONTINUED
Auxiliary electricity consumption
At nominal
heat output
At minimum
heat output
In standby mode
GB IE
Fan assisted heat output
N/A
elmax
1.918
KW
Type of heat output/room temperature control
elmin
0.950
KW
elSB
0.38
W
Single stage heat output and no
room temperature control
Two or more manual stages no
temperature control
With mechanical thermostat room
temperature control
With electronic room temperature
control
Electronic room temperature
control plus day timer
Electronic room temperature
control plus week timer
No
No
No
No
No
Yes
Other control options
Contact details
Room temperature control with
presence detection
Room temperature control with
open window detection
With distance control option
No
Yes
With adaptive start control
No
With working time limitation
No
With black bulb sensor
No
No
Focal Point Fires Ltd, Avon Trading Park, Christchurch Dorset, BH23 2BT
4.0 COMPONENT CHECKLIST
Quantity
1
1
2
2
2
4
Description
Fire suite
Remote control handset
Wall plugs
Washers
Fixing screws
3x 15mm screws (AA)
5.0 SITE REQUIREMENTS
It should be noted that the appliance creates warm convected air currents. These currents move heat from the room
surroundings to, and up the wall surfaces adjacent to the heater.
Installing the heater next to these types of wall coverings or operating the heater where impurities in the air, (such as tobacco
smoke) exist, may slightly discolour wall finishing.
If the appliance is to be secure on a dry lined or timber framed construction then the integrity and ability of the wall to secure
the appliance must be confirmed. It is important in these circumstances that any vapour barrier and/or structural members of
the house frame are not damaged.
If you are unsure of the ability of the wall to secure the appliance and/or which type of wall fixing to use, you should take
professional advice and obtain the correct fixings. Alternatively, find a more suitable wall location.
DO NOT
• recess any part of the appliance into the wall, or run the supply cable under carpets
• site in a position where curtains or drapes could cover the appliance, or other soft materials could cover e.g. below a coat
rack
• site behind an opening door where mechanical impact/damage could occur
• site where the supply cable would become a trip hazard
• sit, stand or forcefully pull on the appliance
• obstruct, cover or force items into the openings
• use the heater to dry clothes
• site/use in an outdoor location(s)
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6.0 CLEARANCES TO COMBUSTIBLES
GB IE
It is important that the following clearances are maintained from the appliance to combustible materials. These clearances are
dependent on the securing location as defined below:
• The minimum distance to the front of the appliance is 900mm.
• There are no clearances for above or to the side of the appliance, apart from being clear of curtains and drapes.
7.0 UNPACKING THE APPLIANCE
Caution: This appliance is heavy. Always seek assistance whilst unpacking and/or during installation. Please read
all the instructions before continuing to unpack or install appliance.
Before starting the installation of this fireplace, please read the following:
1. The installation should be carried out by two adults to avoid injury or damage. If for any reason it is considered too heavy,
please obtain assistance.
2. When lifting the electric suite, always keep your back straight. Bend your legs and not your back. Avoid twisting at the waist.
It is better to reposition your feet.
3. Avoid upper body / top heavy bending. Always bend from the knees rather than the waist. Do not lean forward or sideways
while handling the heater.
4. Always grip the heater with the palm of the hand. Do not use the tips of fingers for support.
5. Always keep the heater as close to the body as possible. This will minimize the cantilever action.
6. Use gloves to provide additional grip.
7. Unpack the package and lift the product gently out of the box, put it on a flat surface with the front panel facing forward.
IMPORTANT - PLEASE READ COMPLETELY THROUGH THE INSTRUCTIONS AND VERIFY THAT ALL LISTED
PARTS ARE PRESENT BEFORE ASSEMBLY.
8.0 ASSEMBLY
With the fireplace in position in the suite secure the
two together with 4x 3x12mm screws (AA), screwed
in from behind.
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9.0 INSTALLATION
GB IE
CAUTION: DO NOT CONNECT THE APPLIANCE TO THE
ELECTRICAL SUPPLY AT THIS TIME.
Focal Point Fires Ltd. assumes absolutely no responsibility for injuries and damages
that may occur due to improper installation or handling.
Remove any protective film coatings from the finished/decorative surfaces of the
appliance, if any. After having selected the final position of the appliance taking into
account the integrity of the wall the electric suite may be secured to the wall.
To ensure customer safety, be sure to design the installation so that the strength of
both the wall and any wall fixings used are sufficient. The appliance should not be
installed until all wet plastering and/or dry wall sanding and wall painting has been
completed. Do not block the ventilation holes of the appliance. The wall onto
which the appliance is installed must be flat. Install only on a vertical surface. Avoid
sloped surfaces. Installation onto anything other than a vertical wall may result in
fire, damage or injury.
WARNING
The wall where the appliance is to be
installed must be capable of
long-term support of the total load of
the appliance. Measures should also
be taken to ensure sufficient strength
to withstand the force of
earthquakes, vibration and other
external forces. Plasterboard alone is
not considered to be a structural
material. It is not recommended to
rely on plasterboard fixings alone to
support the weight of the appliance.


If the appliance is to be mounted on the inner leaf of a conventional cavity brick
wall, or a solid wall, then the wall plugs and fixing screws provided may be used.
Depending on the condition of the wall it may be necessary to use additional fixings.
Figure 1
In this situation, any additional fixings and wall plugs should be of the same size and
type as the ones provided.
If the appliance is to be mounted on a dry lined wall or a timber framed construction wall then efforts should be made to fix
one position vertically, into one of the wooden studs, or supporting wooden members of the wall using the fixing screws
provided. If this is not achievable then the wall should be strengthened using appropriate building materials.
Installing the wall plugs into the wall.
1. Offer the appliance up to the wall in it’s desired location.
Draw a mark where you wish to connect the straps in to the
wall. Remove the appliance from the position and drill a hole
(5.5mm diameter, 40mm deep) each side.
Please note: Before drilling into walls, always check
that there are no hidden wires, pipes, etc. Make sure
that screws and wall plugs supplied are suitable for
supporting the unit in your surface. Consult a
qualified person if you are not sure.
Inserting the wall plugs into the wall.
Gently hammer the wall plugs into position.
Installing the appliance to the wall.
Using a screw driver screw through the washers and the
fixing straps and into the wall plugs you have just installed
into the wall. Securing the appliance into position.
Figure 2
10.0 OPERATING THE APPLIANCE
Control Panel Operations
The control panel on the right side of the unit.
When a function is changed from the control panel or remote there will be a corresponding indicator displayed.The indicator
shows the function changed and the level selected.When the function is turned off, the corresponding indicator will fade off.
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10.0 OPERATING THE APPLIANCE - CONTINUED
GB IE
Power button
This button will turn the appliance on and off.
Flame button
Repeatedly press to adjust the Flame brightness between 5 (High) and 1 (Low).
Heat level
Press to change between the different levels of heating the chosen level will be
shown on the Heating Level indicator. When the lower bar is illuminated, the fire is
running at the Low (1kW) setting, when both bars are illuminated, the fire is running
on the High (2kW) setting.
Hold the button for 5 seconds to change the the desired temperature. Then
repeatedly press the heat button to select (18-35°C).
Timer button
A Power off timer can be set by repeatedly pressing the timer button while unit is
running. This can be 30 minutes, 1 hour, 2 hours, 3 hours, 4 hours, 5 hours, 6 hours,
7 hours, 8 hours, 9 hours.
Digital display
The display will default to showing the temperature of the room, but while changing
settings, it will show:
1. Desired flame brightness
2. Desired temperature
3. Desired time
Remote Control Operations
Weekday
Shows current day or
current selected day while
setting the timer
T1 / T2
Two periods of operation
can be selected per day.
The currently selected
timer will be shown.
Time Display
Shows the time, or during
the setting the timer will
show the ON or OFF time
(indicated by the ON/OFF
lights)
ON / OFF
Shows whether it is ON
or OFF time for the timer
which has been set
Power button
This button will turn the appliance on and off.
Flame button
Press once, then use the Arrow buttons to select the flame brightness between; 5 (High)
and 1 (Low)
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10.0 OPERATING THE APPLIANCE - CONTINUED
GB IE
Arrow buttons
Use to change the heating setting between Low (1kW) and High (2kW). The level
selected will be displayed by the Heating Level Indicator on the appliance.
Desired temperature
Press this button, then use the Arrow buttons to select the desired temperature for
the room (Range 18°C-35°C)
9 Hour timer button
A Power off timer can be set by repeatedly pressing the timer button while unit is
running. This can be 30 minutes, 1 hour, 2 hours, 3 hours, 4 hours, 5 hours, 6 hours,
7 hours, 8 hours, 9 hours.
Clock button
Before using the weekly timer, the clock must be set. To do this;
Press the Clock button, then use the arrow buttons to select the day.
Press the Clock button again, then use the arrow buttons to select the hour (24 hour
format)
Press the Clock button again, then use the arrow buttons to select the minutes.
Weekly Timer button
The appliance has a 7 day timer, which allows you to set two periods of operation per
day. The appliance will operate with the previously used settings for the heating level,
desired temperature.
To set the timer press the Week Timer button. The appliance will display the day,
period and if you are setting the On or Off time. For each period both the On and Off
timer must be set.
For each period;
1. Set the On hour value using the arrow buttons, press the Week Timer button to
confirm.
2. Set the On minute valve using the arrow buttons, press the Week Timer to
confirm.
3. Set the Off hour value using the arrow buttons, press the Week Timer button to
confirm.
4. Set the Off minute value using the arrow buttons, press the Week Timer button to
confirm.
The appliance will then move onto the next period / first period of the following day,
allowing this to be programed in the same way. The days and periods can be scrolled
through by repeatedly pressing the Week Timer button.
To clear and operational period set the On and OFF timer to the same value.
Open Window Detection
After 5 minutes of the heater being operated, if the ambient temperature continues to
drop over 5°C in 3 minutes for around 10 minutes, the appliance will make a "beep"
sound and the digital display will show E4.
You will need to close the window and turn off the heater by the control panel or
remote control to stop the "beeping" sound.
Before the remote will operate the plastic insulating sheet needs
to be removed.
Battery Replacement
Battery Requirements: CR2025
1. Locate and remove the battery bracket.
2. The battery has two sides, one with a button feature, and the
other is flat.
3. Insert the battery with the button side down into the battery
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10.0 OPERATING THE APPLIANCE - CONTINUED
GB IE
bracket, making sure the battery is firmly seated.
Batteries should be removed if the product is to be left unused for a long period of time.
The batteries may contain hazardous substances that could endanger the environment and human health.
This symbol appearing on the battery and/or packaging indicates that used batteries must not be
processed with municipal waste. Instead they should be brought to the appropriate collection point for
recycling.
By correctly disposing of used batteries, you prevent potential negative consequences for the environment
and human health. Recycling used materials also preserves our natural resources.
For more information about collecting and recycling used batteries, please contact your local municipality,
your waste disposal service or the store where you purchased this product.
11.0 SAFETY CUTOUT SYSTEM
Safety Control (Thermal Cut-Out):
CAUTION: This product has one non-self-resetting overheat protection device. In the event that the heater stops working as
a result of overheating take the following immediate steps: switch the electricity off at the socket and remove the plug. Remove
any objects that are covering the product.
CAUTION: Do not touch the heater as it will be hot. Set the heater switches to OFF and leave the heater to cool down fully.
Once completely cool, reconnect the heater and switch it on. Do not open this product. There are no user-serviceable parts
inside.
12.0 CLEANING AND MAINTENANCE
ALWAYS DISCONNECT THE APPLIANCE FROM THE MAINS SUPPLY OUTLET
SOCKET BEFORE UNDERTAKING ANY CLEANING OR MAINTENANCE!
For general cleaning use a soft clean duster - never use harsh abrasive or cleaners. The glass panels should be cleaned carefully
with a soft cloth.
If in doubt consult a qualified electrician. Refer to Section 3.0 Appliance Data for fuse specification. Excluding fuses, use only
genuine manufacturers spare parts available from your supplier.
Replacing the remote control battery:
When the battery becomes weak, the range of the remote control becomes shorter. Replace the battery with a new 3V
CR2025 lithium battery.
Note: Keep the lithium battery out of the reach of children.
13.0 TROUBLESHOOTING GUIDE
Fire is not switching on
Ensure mains switch is on
Replace the fuse in the plug
Logs glow but flame effect does not work
Check to see if the spinning motor is working. If not contact
Focal Point Fires
Turn all switches / buttons to the "OFF" position and unplug
Heater doesn't work, but Power and Heater switches /
the unit from the wall outlet for 10 minutes.
buttons are in the "ON" position
After 10 minutes plug the unit back into wall outlet, and
operate as normally.
Fire seems noisy
There is a level of noise when the flame effect is in use,
caused by a motor that helps generate the effect. This noise
will be heard when there is no other background noise.
There is a higher level of noise associated with the heater
motor; this is due to the air flow required when heat has
been selected.
Remote is not operating
Check or replace batteries.
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14.0 SERVICING
GB IE
There are no internal user serviceable parts.
Check regularly for security of wall fixings as appropriate. Also check security of
supply cable and connections. If the supply cable becomes damaged, it must be
replaced by a service agent or competent person, such as a qualified electrician.
This appliance is supplied with a BS1363 3 pin plug fitted with a 13 Amp fuse. Should
the fuse require replacing, it must be replaced with a fuse rated at 13 Amp and
approved to BS1362. In the event of the mains plug being removed/ replaced for any
reason, please note : IMPORTANT: The wires in the mains lead are coloured in
accordance with the following code:
Blue - Neutral
Brown - Live
Figure 3
Green/ Yellow - Earth
As the colours of the wires in the mains lead of this appliance may not correspond with the colour markings identifying the
terminals in your plug, proceed as follows.
The blue wire must be connected to the terminal marked with an N or coloured black. The brown wire must be connected
to the terminal marked with an L or coloured red. The green/yellow wire must be connected to the earth terminal which is
marked with an E or with the earth symbol.
WARNING: Never connect live or neutral wires to the earth terminal of the plug.
NOTE: If a moulded plug is fitted and has to be removed take great care in disposing of the plug and severed cable, it must
be destroyed to prevent engaging into a socket.
Refer to Section 3.0, Appliance Data for fuse specification. Excluding fuses, use only genuine manufacturers spare parts
available from your supplier.
15.0 GUARANTEE - TERMS AND CONDITIONS
Registration is not required. The 3 year guarantee only covers products purchased on or after 1st February 2009. The 3 year
guarantee commences from the date of purchase, provided that the following terms and conditions are adhered to:
1. For any claim to be made within the 3 years from date of purchase you will be required to provide and supply us with your
proof of purchase.
Please note all consumable items such as any ceramics including coals, pebbles, matrix, front strips, panels and bulbs are not
covered by the 3 year guarantee. We reserve the right to reject any claim or make a charge for any visit where the cause of
the defect is due to non-compliance with the installation and/or servicing instructions or misuse of the appliance. If a repair is
chargeable during the warranty period, we will inform you and where possible, provide a quote or price guide before starting
work. We cannot always give a firm cost until we commence the repair as it is not always possible to identify which
components have been damaged. Repaired or replaced products are covered only for the remainder of the original guarantee
period and the guarantee period will not be extended even if we repair or replace any product or part. If we replace any
component or product, the component or product removed will become our property. We will not accept or reimburse the
cost(s) of any third party who undertakes any work carried out on the product or fits parts, unless we have approved such
work in advance of it being carried out.
The Manufacturer’s guarantee does not apply to:
• Damaged caused by faulty installation, theft, tampering, neglect, misuse, normal wear and tear, accident, fire, flood, explosion,
lightning, storms, frost or other bad weather conditions.
• Damage caused by the non-observance of the Manufacturer’s Installation Instructions.
• Any unauthorised adjustments made to the product by a third party.
• Servicing and its associated costs.
• Self-maintenance tasks such as cleaning.
Making a claim is easy.
If you wish to make a claim under our 3 year guarantee, and all of the terms and conditions for your product have been met
then please submit the following information for the attention of the 3G Service Department to [email protected].
Alternatively, you can fax to 01202 499326 or post to Focal Point Fires Ltd, 3G Service Department, Reid Street, Christchurch,
Dorset, BH23 2BT. Please note that this does not affect your statutory rights. Details required:
• Name, full address (including post code) and contact telephone numbers.
• Receipt of purchase or credit card statement.
This product complies with conformity requirements of the
applicable UK Regulations.
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or retailer for recycling advice.
As our policy is one of continuous improvement and development, we therefore hope that you will understand we must retain the right to amend details and/or specifications without prior notice.
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F861326
This product complies with conformity requirements of the
applicable European Regulations or Directives.
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