ReliTouch User Manual

ReliTouch User Manual
PREFACE
 Thank you for purchasing ReliTouch® RT-201 biometric
lock.
 Please read the documentation carefully before installation
& use. The manual details all installation procedures.
 Manufacturer and/or Distributors of the ReliTouch® RT-201
will not be responsible for any damages caused by incorrect
installation or mishandling of the lock. Any such damages
will void manufacturer’s warranty. Further information on
the warranty terms and conditions can be found on page 85
of this manual.
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Table of Contents
Table of Contents ........................................................................................ 2
ReliTouch® RT-201 Installation Guide ..................................................... 4
Section 1 Parts........................................................................................... 4
Section 2 Required Tools ......................................................................... 5
Section 3 Pre-installation ......................................................................... 6
3.1 Mark and bore holes on the door .................................................. 6
3.2 Setting/Installing the latch and strike plate ................................... 8
3.3 Removing handles and re-installing for Right/Left handed
configuration ...................................................................................... 10
Section 4 Installation .............................................................................. 12
4.1 Impact Alarm Information ............................................................ 12
4.2 Installing the Outside Unit ............................................................ 13
4.3 Installing the fixing plate .............................................................. 17
4.4 Installing the Inside Unit ............................................................... 18
Section 5 Power Options ........................................................................ 22
5.1 AA Batteries .................................................................................. 22
5.2 Hardwiring the ReliTouch® RT-201................................................ 23
ReliTouch® RT-201 Operations Manual ................................................ 24
***SECURITY WARNING*** .............................................................. 24
Definitions of Indication Beeps: .............................................................. 24
Definitions of LED .................................................................................... 25
Section 1 Lock Setup .............................................................................. 26
1.1 Programming buttons on the inside unit ..................................... 26
1.2 Setting the Date and Time for the ReliTouch® RT-201 .................. 28
1.3 Setting Fingerprint Sensitivity for the ReliTouch® RT-201 ............ 33
1.4 Setting the Matching Mode .......................................................... 34
1.5 Setting the Lock Mode .................................................................. 36
1.6 Setting up the Lock ID ................................................................... 38
1.7 Deleting ALL Fingerprints in the ReliTouch® RT-201 ..................... 39
1.8 Deleting ALL PIN Codes in the ReliTouch® RT-201 ........................ 40
1.9 Setting up Timed Access for the ReliTouch® RT-201 ..................... 41
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1.10 Choosing “ANY TIME” as the Access mode for the ReliTouch® RT201 ...................................................................................................... 43
1.11 Choosing “INVALID” as the Access mode for the ReliTouch® RT201® ..................................................................................................... 44
1.12 Choosing and setting up “ACC-TIME” as the Timed Access mode
for the ReliTouch® RT-201 ................................................................... 45
Section 2 Administrator and User Setup .............................................. 53
2.1 Creating, Editing & Deleting User Access ..................................... 55
Section 3 Unlocking the ReliTouch® RT-201 ....................................... 77
3.1 Unlocking the ReliTouch® RT-201 in 1:N Mode with an enrolled
fingerprint ........................................................................................... 77
3.2 Unlocking the ReliTouch® RT-201 in 1:N Mode with a registered
PIN Code ............................................................................................. 79
3.3 Unlocking the ReliTouch® RT-201 in 1:1 Mode with an enrolled
fingerprint ........................................................................................... 80
3.4 Unlocking the ReliTouch® RT-201 in 1:1 Mode with a registered
PIN Code ............................................................................................. 82
3.5 Unlocking the ReliTouch® RT-201 with the override keys ............ 83
Support and Warranty Information:...................................................... 85
USER ENROLLMENT TABLE: ............................................................ 87
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ReliTouch® RT-201 Installation Guide
Section 1 Parts
Please familiarize yourself with all the parts in the packaging box of
ReliTouch® RT-201. If any part is missed or damaged, contact your
dealer immediately.
Indoor Unit
Universal Handles
Strike Plate & Box
Rubber Gaskets
Fixing Plate
Over-ride Keys
Tubular Latch
( 2 3/8” & 2 3/4”
adjustable)
Spindle (or tailpiece)
Outdoor Unit
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Pre-labeled screws
Installation Template
Spindle Springs
Section 2 Required Tools
①One Electric or battery operated Drill
②One 3/8” Diameter Drill Bit
③A pair of scissors
④One Philips head screw driver
⑤One long, thin shafted Phillips Head Screwdriver
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Section 3 Pre-installation
3.1 Mark and bore holes on the door
3.11 Use the following steps to properly mark holes on door for
drilling:
1) Remove existing handle set.
2) Cut out the two, 3/8” holes on the Installation Template that
correspond to your existing backset (2 3/8” or 2 ¾”).
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3) Rest the installation template on the front of the door, on top of the
existing 2 1/8” hole, making sure that it is aligned properly for the
door’s existing 2 3/8” or 2 ¾” backset.
4) Mark the two, 3/8” holes that you cut out of the installation
template on the door (with a magic marker).
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5) Bore the two, 3/8” holes into the door (using a 3/8” drill bit),
making sure that the holes fully penetrate through the door.
3.2 Setting/Installing the latch and strike plate
1) The latch that is included with the ReliTouch® RT-201 is
adjustable for doors that have 2 3/8” or 2 ¾” backsets. Adjust the
backset by sliding the spindle hole under the correct setting for
your door.
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2) Insert the latch into the hole in the edge of the door and screw into
place, making sure that the center of the latch’s spindle hole is in
the center of the drilled 2 1/8” hole.
3) Screw the included strike plate into the door jamb.
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3.3 Removing handles and re-installing for Right/Left handed
configuration
1) The ReliTouch® RT-201 is a non-handed lock, meaning that it can
be installed on either a right handed or left handed door.
2) Use the following steps to install the handles:

2a) Insert outside units’ handle onto the lock based on your
right/left handed configuration.

2b) Turn the outside unit over and insert a long, thin Phillips
head screwdriver into the spindle hole.
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
2c) Fasten the screw, so the handle is firmly held in place.

2d) Follow steps 2a thru 2c for installation of the handle on
the inside unit.
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Section 4 Installation
NOTE: Measure the exact thickness of the door and choose the
pre-labeled bag of screws (included) whose length matches the
exact thickness of the door. The pre-labeled bag of screws will be
needed in Section 4.4.
4.1 Impact Alarm Information
An impact alarm actuator has been mounted onto the back plate of
the outside unit. See the diagram for details.
Impact Alarm Actuator
The impact alarm will sound in the event of an impact to the lock
that causes the ReliTouch® RT-201 outside unit to dislodge from the
door. **If the actuator is not firmly depressed, then the alarm
will sound. The impact alarm is located under the rubber cover on
the outside unit.
The alarm will also sound if the outside units’ wire set is not fully
plugged into the inside unit.
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If the alarm is triggered, make sure to check the door and the lock
immediately. If there is no emergency occurring, then remove the
batteries to stop the alarm and check connections.
Do not install batteries until installation is completed and lock is
installed securely on the door.
4.2 Installing the Outside Unit
1) Attach the rubber gasket to the back of the outdoor unit.
2) Turn the outside unit over to make sure that the spindle hole is
perfectly square and not angled.
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3) Feed the wire set underneath the latch.
4) Align the two middle fixing posts with the two corresponding
holes in the latch.
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5) Align two bottom fixing posts with two 3/8” holes that were
drilled.
6) Insert outside unit onto the door, making sure that the two middle
fixing posts fit into the two holes in the latch and the two bottom
fixing posts fit perfectly into the two 3/8” holes.
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7) Outside unit should be completely flush on the face of the door.
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4.3 Installing the fixing plate
The purpose of the fixing plate is to securely fasten the outside unit
onto the door, so installation of the inside unit will be easier,
requiring only one person.
1) Place fixing plate over the 2 1/8” hole on the inside of the door.
2) Align center hole of the fixing plate with the spindle hole of the
latch.
3) Be sure that large rounded half circle is facing down on the fixing
plate (wire set goes thru large rounded half circle) and that the two
side screw holes are indented.
4) Screw the fixing plate onto the door, so it is secure. DO NOT
over tighten the screws.
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4.4 Installing the Inside Unit
1) Insert spindle thru the spindle hole of the latch into the spindle
hole of the outside unit. You should be able to feel the spindle pop
into the outside unit’s spindle hole.
2) Insert spring into inside unit’s square hole. VERY IMPORTANT
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3) Attach rubber gasket onto the inside unit.
4) Plug the wire set (**making sure black marker is on top of the
connector head, the two black marks should be lined up) into
plug on the inside unit. Be sure that wire set is fully plugged and
seated well.
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5) Stuff excess wires into the 2 1/8” hole.
6) Install inside unit onto door, making sure that the spring does not
fall out when unit is placed upright and onto the spindle.
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7) Affix lock to the door with the three screws that match the
thickness of the door (per NOTE in beginning of Section 4). The
longer screw is for the top fixing post and the two shorter screws are
for the bottom fixing posts.
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Section 5 Power Options
5.1 AA Batteries
1) Remove battery cover
2) Insert 4 AA batteries into the battery pack located on the inside
unit. We recommend Lithium AA batteries for longevity. (1.5v only)
3) When batteries are inserted, two beeps are heard indicating that
the lock is ready to program.
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5.2 Hardwiring the ReliTouch® RT-201
It is possible to hard wire the ReliTouch® RT-201 to an external 6 to
12VDC/1.2 amp power supply for constant power.
IMPORTANT:

WHEN THE RELITOUCH® RT-201 IS HARD WIRED,
THE AA BATTERIES CAN BE LEFT IN THE
BATTERY PACK FOR BACK UP POWER.
Only licensed electricians should hard wire the unit. Actuator
Systems, LLC will not be held liable for faulty hardwiring.
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ReliTouch® RT-201 Operations Manual
***SECURITY WARNING***
-
With no fingerprints or PIN Codes enrolled, the ReliTouch®
RT-201 will unlock when the # button is pressed on the
keypad.
-
It is strongly recommended that an Administrator (User IDs
1 thru 3) DELETE ALL Fingerprints and PIN Codes
(Sections 1.7 and 1.8), prior to programming the ReliTouch®
RT-201, in the event that a User has been accidentally added
prior to programming.
Definitions of Indication Beeps:
Single, Short Beep – Indicates the following:
- A button has been pressed.
- An operational sequence has begun.
- The door has been successfully unlocked.
- A fingerprint user has been added successfully.
Three, Short Beeps –Indicates unsuccessful Fingerprint/PIN
verification attempt.
Six, Short Beeps – Low battery alert, change batteries OR the lock has
been reset.
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Definitions of LED
Red LED – Indicates any unsuccessful fingerprint/PIN verification
attempt.
Green LED – Indicates any successful fingerprint/PIN verification
attempt.
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Section 1 Lock Setup
1.1 Programming buttons on the inside unit
1) The “M” button stands for Menu and is used to enter different
menu options and it is also used to save changes made to the
ReliTouch® RT-201.
M button
2) The up and down arrows are used to scroll thru menu options.
UP & DOWN button
3) The “E” button stands for Exit and this is pressed to exit
individual menu options.
E button
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NOTE: The following LOCK SETUP instructions are assuming
that there are no fingerprints enrolled in the ReliTouch® RT-201.
All LOCK SETUP functions can be done prior to enrolling an
Administrator fingerprint or PIN code.
If changes are being made to the LOCK SETUP (or any other
menu options for that matter) after an Administrator fingerprint
has been enrolled, then their fingerprint will need to be verified
after pressing “M” to enter the menu options.
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1.2 Setting the Date and Time for the ReliTouch® RT-201
Setting up the Date and Time of the ReliTouch® RT-201 is critical
when using the ReliTouch® PCMU for programming (and audit trail)
or the ReliTouch® AT Software for audit trail.
1) Press “M” (lock will display a welcome message, display default
date and time, display current lock ID, display NO MASTER and
display voltage remaining in the batteries).
2) Option 1. Lock setup is highlighted. Press “M”
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3) Option 1. Date/Time is highlighted. Press “M”
4) The format for the date setup is MM/DD/YYYY.
5) Choose the correct month by using the Up/Down arrows until
desired numeric month is chosen and press “M” to save selection
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6) Choose the correct day of the month by using the Up/Down
arrows until desired numeric day of the month is chosen and press
“M” to save selection.
7) Choose the correct year by using the Up/Down arrows until
desired numeric year is chosen and press “M” to save selection.
8) The format of the time setup is HH:MM:SS and is in MILITARY
TIME, meaning that the clock is 24 hours, instead of 12 hours.
EX: If it is 11:00 PM, the clock should be set up as 23:00:00.
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9) Choose the correct hour by using the Up/Down arrows until
desired numeric hour is chosen and press “M” to save selection.
10) Choose the correct minute by using the Up/Down arrows until
desired numeric minute is chosen and press “M” to save
selection
11) Choose the correct second by using the Up/Down arrows until
desired numeric second is chosen and press “M” to save
selection.
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12) Choose the correct day of the week by using the Up/Down
arrows until desired day of the week is chosen and press “M” to
save selection.
13) Press “M” on Save to save complete Date/Time settings.
14) “Saved” displays on LCD.
15) Press “E” to exit.
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1.3 Setting Fingerprint Sensitivity for the ReliTouch® RT-201
NOTE:
- Fingerprint sensitivity settings range from 1 to 9. Setting 1 is
the most strict setting, meaning that quality of fingerprint and
placement of fingerprint need to be almost perfect. Setting 9 is
the least stringent setting in regards to fingerprint quality and
placement.
- IF YOU ARE HAVING RECOGNITION ISSUES WITH
ACCEPTING FINGERPRINTS SET THIS SETTING TO 9.
1) In the Lock setup menu, scroll down to and highlight option 2.
Sensitivity and press “M”.
2) Use the up and down arrows to scroll thru the sensitivity levels
until the desired level is reached and press “M” to save setting.
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3) Message “Saved” will display.
4) Press “E” to exit.
1.4 Setting the Matching Mode
There are three choices for how the ReliTouch® RT-201 will verify
enrolled users for access to unlock the door:

1:1…When this is chosen, all users enrolled at this lock must
enter their User ID, then verify their enrolled Fingerprint or
PIN Code to successfully unlock the door.

1:N…When this is chosen, all users enrolled at this lock will
only need to match their enrolled Fingerprint or PIN Code to
successfully unlock the door.

1&N…When this is chosen, all enrolled users can use the 1:1
OR 1:N method to successfully unlock the door.
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Use the following steps to set up the Matching Mode at the
ReliTouch® RT-201:
1) In the Lock setup menu, scroll down to and highlight option 3.
Match Mode and press “M”.
2) Use the up and down arrows to scroll thru the matching modes
until the desired mode is reached and press “M” to save setting.
3) Message “Saved” will display.
4) Press “E” to exit.
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1.5 Setting the Lock Mode
There are two choices in the Lock Mode menu:

Auto – Also known as Auto-Lock, when this mode is enabled,
the ReliTouch® RT-201 requires an enrolled fingerprint or
PIN Code to be verified to unlock the door.

TUM – TUM stands for Temporary Unlocked Mode. When
this is enabled, the solenoid will engage and the ReliTouch®
RT-201 will stay unlocked, until an Administrator sets the
lock back to Auto-Lock mode.
If an enrolled fingerprint or PIN code is verified on the lock
when TUM mode is enabled, the door will be locked
temporarily. Once the fingerprint or PIN is verified to
unlock the door, the lock will be set back to TUM
automatically.
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Use the following steps to set up the Lock Mode at the
ReliTouch® RT-201:
1) In the Lock setup menu, scroll down to and highlight option 4.
Lock Mode and press “M”.
2) Use the up and down arrows to scroll thru the lock modes until the
desired mode is reached and press “M” to save setting.
3) Message “Saved” will display and there will be an audible buzz
of the solenoid engaging (if TUM is chosen) or disengaging (if
Auto is chosen).
4) Press “E” to exit.
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1.6 Setting up the Lock ID
Setting up the Lock ID of the ReliTouch® RT-201 is critical when
using the ReliTouch® PCMU for programming (and audit trail) or the
ReliTouch® AT Software for audit trail.
Use the following steps to set up the Lock ID at the ReliTouch®
RT-201:
1) In the Lock setup menu, scroll down to and highlight option 5.
Lock ID and press “M”.
2) Use the up and down arrows to scroll to the desired lock ID and
press “M” to save setting.
3) Message “Saved” will display.
4) Press “E” to exit.
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1.7 Deleting ALL Fingerprints in the ReliTouch® RT-201
1) In the Lock setup menu, scroll down to and highlight option 6.
Clear FP & PIN and press “M”.
2) To delete all fingerprints, highlight the Clear FP option and press
“M”.
3) “Cleared” will display, indicating that all fingerprints have been
deleted.
4) Press “E” to exit.
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1.8 Deleting ALL PIN Codes in the ReliTouch® RT-201
1) In the Lock setup menu, scroll down to and highlight option 6.
Clear FP & PIN and press “M”.
2) To delete all PIN Codes, scroll down and highlight the Clear PIN
option and press “M”.
3) “Cleared” will display, indicating that all PIN Codes have been
deleted.
4) Press “E” to exit.
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1.9 Setting up Timed Access for the ReliTouch® RT-201
The ReliTouch® RT-201 has three TIME MODES that may be
chosen for the lock:

ANY TIME…When this is chosen, the specific lock allows
for all enrolled Users to have access to unlock the door. The
exception to this is if specific Timed Access is set up for
individual Users.

INVALID…This can also be called lock down mode. When
this is enabled, only Administrators for the specific lock will
have access to unlock the door.
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
ACC-TIME…This mode allows for timed access to the lock
to be created for a specific date range, days of the week and
time frame within the days of the week. Acc-Time means
Access Time.
NOTE: The Time Setting chosen/created for the lock will
override any specific Timed Access assigned for a specific User.
For example, if ACC-TIME is chosen for the lock and set to Mon,
Wed and Fri 9am to 5pm, Users will only have access to unlock
the door during the set days and times, no matter what
individual timed access was set for them. However,
Administrators (User ID 1-3) will always have access to unlock
the ReliTouch® RT-201.
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1.10 Choosing “ANY TIME” as the Access mode for the
ReliTouch® RT-201
1) In the Lock setup menu, scroll down to and highlight option 7.
Access Time and press “M”.
2) Scroll to “ANYTIME” option and press “M”.
3) Message “Saved” will display.
4) Press “E” to exit.
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1.11 Choosing “INVALID” as the Access mode for the
ReliTouch® RT-201®
1) In the Lock setup menu, scroll down to and highlight option 7.
Access Time and press “M”.
2) Scroll to “INVALID” option and press “M”.
3) Message “Saved” will display.
4) Press “E” to exit.
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1.12 Choosing and setting up “ACC-TIME” as the Timed Access
mode for the ReliTouch® RT-201
1) In the Lock setup menu, scroll down to and highlight option 7.
Access Time and press “M”.
2) Scroll to “ACC-TIME” option and press “M”.
3) Highlight “Date”, press “M”.
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4) The “From” and “To” Date Range options display. The format
for the Date Range settings is MMDDYYYY (from left to right).
5) Use the up and down arrows to choose the appropriate MM, DD
and YYYY in each section. When desired numeric value is
chosen for each section, press “M” to move on to the next date
value.
Example: Desired “From” date is January 15, 2009. In the
“From” section:

Use the up and down arrows to enter “01” (for January) and
press “M”.
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
Use the up and down arrows to enter “15” (for the fifteenth
day of the month) and press “M”.

Use the up and down arrows to enter “2009” (for the Year)
and press “M”.

Use the same steps for the “To” date.
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6) Once the Date Range is set up, press “E”. Message “Save?” will
display on the LCD.
7) Press “M”. Message “Saved!” will display on the LCD. OR press
“E” to exit without saving.
8) Scroll to “Time”, and press “M”.
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
The format of the time setup is HH:MM and is in
MILITARY TIME, meaning that the clock is 24 hours,
instead of 12 hours. EX: If the “From” time 11:00 PM, the
clock should be set up as 23:00.

Choose the correct “From” hour by using the Up/Down
arrows until desired numeric hour is chosen and press “M” to
save selection.

Choose the correct “From” minute by using the Up/Down
arrows until desired numeric minute is chosen and press “M”
to save selection.
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
Choose the correct “To” hour by using the Up/Down arrows
until desired numeric hour is chosen and press “M” to save
selection.

Choose the correct “To” minute by using the Up/Down
arrows until desired numeric minute is chosen and press “M”
to save selection.

Once the Time Frame is set up, press “E”. Message “Save?”
will display on the LCD.
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
Press “M”, Message “Saved!” will display on the LCD. OR
press “E” to exit without saving.
9) Scroll to “Week Days”, and press “M” to set up the Days of the
Week access for the RT-201.

Press “M” to choose “Y” (Yes) OR “N” (No) for each day of
the week that is highlighted.

If “Y” (Yes) is chosen for a specific day of the week, then all
enrolled Users (that do not have Acc-Times set up for their
specific individual User ID) will have access to unlock the
ReliTouch® RT-201®, on that day of the week, during the
Date Range and Time Frame that has already been set up.
Once the Date Range or Time Frame has expired, all enrolled
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

Users will not be able to unlock the ReliTouch® RT-201®.
Only Administrators (User ID 1-3) will have access to unlock
the ReliTouch® RT-201®.
If “N” (No) is chosen for a specific day of the week, then no
enrolled Users will have access to unlock the ReliTouch® RT201® for that day of the week. Only Administrators (User ID
1-3) will have access to unlock the ReliTouch® RT-201®.
Press “E” to exit and Up and Down arrows to scroll to the
next day of the week.

When setting for Saturday is completed, press “E”. Message
“Save?” will display on the LCD.

Press “M”, message “Saved!” will display. OR press “E” to
exit without saving.
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Section 2 Administrator and User Setup
NOTES:
Fingerprint User IDs 1-3 are Administrators, meaning that they
have complete access to program the ReliTouch® RT-201 and to
unlock the door at any time.
To access any menu options, after an Administrator fingerprint
has been enrolled, the Administrator’s fingerprint will need to be
verified after pressing “M” to enter the menu options.
The term “Fingerprint” is used as a general term when
describing fingers or thumbs to use for enrollment/verification.
Before enrolling and verifying fingerprints, make sure to read the
following helpful hints for Fingerprint Enrollment and
Verification:
Generally, the center of the vortex (swirl) of the fingerprint pattern is
the key data point; ideally, it is placed in the center of the sensor’s
glass window in a consistent way. Your finger or thumb should
be flat, motionless and held with light pressure in the same way
each time. See the picture below for some guiding drawings.
Also, be sure that your fingerprint is well defined, where you can
visibly see the well defined peaks and valleys of the vortex ridge
pattern.
Light pressure when placing the finger or thumb on the scanner gives
the best image, but the finger must not move during scanning.
Adjust Fingerprint Sensitivity settings per Section 1.3.
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Moist fingers and thumbs give better images than dry ones. If on cold,
dry days you have difficulty, for example, try moistening your finger
or thumb with your breath or a little lotion.
Very dry, dirty, fingerprints with cracks going across them or scarred
fingers/thumbs are obviously not recommended, since they will
obscure the fingerprint.
Always wait until the fingerprint scanner turns on to place your
finger/thumb on the scanning window. This is true for both
fingerprint enrollment AND verification.
When trying to enroll or verify fingerprints in direct sunlight, be sure
to shade the sensor with your shadow, so sunlight will not reflect off
of the mirror in the sensor.
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2.1 Creating, Editing & Deleting User Access
1) Press “M” (lock will display a welcome message, display date and
time, display current lock ID, display NO MASTER and display
voltage remaining in the batteries).

If an Administrator has already been added to the lock, the
Administrator will need to successfully verify their enrolled
fingerprint OR registered PIN code (use up and down
arrows to choose) after pressing “M”. Once the RT-201
Administrator is successfully verified, two short beeps will be
heard, and the LED will flash green twice.
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2) Scroll to menu option 2. User Edit. Press “M”.
3) In the ID: field, use the up and down arrows to scroll to the
desired User ID and press “M”.

Again, User IDs 1 thru 3 are Administrator (Master) Users
that will have access at any time to unlock the door or
program the ReliTouch® RT-201. Users 4 thru 1000 are
General Users that have access to unlock the door at times set
up by one of the Administrator Users and have no
programming rights to the ReliTouch® RT-201.
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5) Use the down arrow to scroll thru the following options:

1. Add FP – When this option is chosen, fingerprints can be
added for the specific User ID.

2. Add PIN –When this option is chosen, a PIN Code can be
created, changed or deleted for the specific User ID.

3. Del FP –When this option is chosen, the fingerprints
associated to the specific User ID will be deleted.

4. Access Time – When this option is chosen, it allows for
timed access to be created for a specific date range, days of
the week and time frame within the days of the week for the
Specific User ID. Again, any Acc-Time settings that were
previously made for the LOCK, will override any Access
Time settings for the specific User ID.
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6) To Add FINGERPRINTS to the specific User ID, highlight
section 1. Add FP and press “M”.
If no fingerprints have been enrolled for this User ID, then 1N, 2N,
3N will be displayed. A total of 3 fingerprints (from fingers or
thumbs) can be enrolled for each User ID. If there are fingerprints
already enrolled for the User ID, then “Y” will be displayed next to
some or all of the numbers.

Highlight 1N and press “M”.

Rest desired finger or thumb on the sensor (outside unit).
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

Keep finger or thumb on the sensor while it flashes three
quick times. KEEP FINGER STILL DURING SCANNING.
If finger/thumb “1” was successfully enrolled, a single short
beep will be heard, the LCD will display “Success” and 1N
will change to 1Y.
o If unsuccessful, “Failed” will display on the LCD and
1N will not change to 1Y. Repeat the steps above to
try again.
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NOTE: If desired, the same finger/thumb can also be used
for fingers/thumbs “2” and “3”. This is recommended for
Users with poor quality fingerprints. However, different
fingers/thumbs can be used for fingers/thumbs 1, 2 &3.

Press the up arrow to highlight 2N and press “M”.

Rest the next (or same) desired finger or thumb on the sensor
(outside unit).

Keep finger or thumb on the sensor while it flashes three
quick times. KEEP FINGER STILL DURING SCANNING.
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
If finger/thumb “2” was successfully enrolled, a single short
beep will be heard, the LCD will display “Success” and 2N
will change to 2Y.
o If unsuccessful, “Failed” will display on the LCD and
2N will not change to 2Y. Repeat the steps above to
try again.

Press the up arrow to highlight 3N and press “M”.
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
Rest the next (or same) desired finger or thumb on the sensor
(outside unit).

Keep finger or thumb on the sensor while it flashes three
quick times. KEEP FINGER STILL DURING SCANNING.
If finger/thumb “3” was successfully enrolled, a single short
beep will be heard, the LCD will display “Success” and 3N
will change to 3Y.

o If unsuccessful, “Failed” will display on the LCD and
3N will not change to 3Y. Repeat the steps above to
try again.
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
When all fingerprints have been successfully enrolled, 1Y,
2Y, 3Y will display. Press “E” to exit back to the specific
User IDs’ menu options.
7) To Add or Modify a PIN CODE associated to the specific User
ID, scroll down to and highlight section 2. Add PIN and press
“M”.

Using the numeric pad on the outside unit, enter a 1 to 10
digit PIN Code for the specific User ID (all User IDs can
have both a PIN Code and/or Fingerprints assigned to them)
and Press “*” or “#” to save it.
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
PIN Saved message will display (unless same PIN Code
already exists for another User ID). A short beep will be
heard and you will be returned to Option 2. Add PIN
automatically.
9) To Delete a PIN CODE associated to the specific User ID,
highlight section 2.3 Pin and press “M”.

Using the numeric pad on the outside unit, press the “*”
button (clears PIN Code).
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
“PIN Cleared” message will display. A short beep will be
heard and you will be returned to Option 2. Add PIN
automatically
10) To Delete FINGERPRINTS associated to the specific User ID,
scroll down to and highlight section 3. Del FP and press “M”.

“Deleted” message will display.

You will be returned to menu option 3. Del FP.
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NOTE: Once deletion of fingerprints associated to the specific
User ID is complete, fingerprints can be re-enrolled for the
specific User ID (follow step 6 above).
10) To set up Timed Access for the Specific User ID, scroll down to
and highlight section 4. Access Time and press “M”.
Each specific USER ID has three TIME MODES that can be set up
for them (Administrators can edit each specific User IDs Timed
Access at anytime):



ANY TIME…When this is chosen, the specific User ID can
unlock the door with their enrolled fingerprints or PIN Codes
at any time. The exception to this is if specific Timed Access
is set up for the LOCK.
INVALID…This can also be called lock down mode for the
specific User ID. When this is enabled for the specific User
ID, the User will not be able to unlock the door with their
enrolled fingerprints or PIN Codes, until an Administrator reassigns them to ANYTIME or ACC-TIME.
ACC-TIME…This mode allows for specific User ID to have
timed access to unlock the ReliTouch® RT-201 with their
enrolled fingerprints or PIN Codes during a specific date
range, days of the week and time frame within the days of the
week. Acc-Time means Access Time.
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NOTE: The Time Setting chosen/created for the lock will
override any specific Timed Access assigned for a specific User.
For example, if ACC-TIME is chosen for the lock and set to Mon,
Wed and Fri 9am to 5pm, Users will only have access to unlock
the door during the set days and times, no matter what
individual timed access was set for them. However,
Administrators (User ID 1-3) will always have access to unlock
the ReliTouch® RT-201.
Choosing “ANY TIME” as the Access mode for the Specific User
ID

Scroll to “ANYTIME” option and press “M”.

Message “Saved” will display. And you will be returned to
menu option 2. Anytime

Press “E” to exit.
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Choosing INVALID as the Access mode for the Specific User ID

Scroll to “INVALID” option and press “M”.

Message “Saved” will display. And you will be returned to
menu option 1. Invalid.

Press “E” to return to exit.
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Choosing and setting up “ACC-TIME” as the Timed Access
mode for the Specific User ID

Scroll to “ACC-TIME” option and press “M”.

Highlight “Date”, and press “M”.

The “From” and “To” Date Range options display. The
format for the Date Range settings is MMDDYYYY (from
left to right).

Use the up and down arrows to choose the appropriate MM,
DD & YYYY in each section. When desired numeric value
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is chosen for each section, press “M” to move onto the next
date value.
o Example: Desired “From” date is January 15, 2009. In
the “From” section:
o Use the up and down arrows to enter “01” (for January)
and press M.
o Use the up and down arrows to enter “15” (for the
fifteenth day of the month) and press M.
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o Use the up and down arrows to enter “2009” (for the Year)
and press M.


o Use the same steps for the “To” date.
Once the Date Range is set up, press “E”. Message “Save?”
will display on the LCD. Press “M”.
Message “Saved!” will display. Press “E” to exit without
saving.
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Use the following steps to set up the Time Frame for the Specific
User ID:

The format of the time setup is HH:MM and is in
MILITARY TIME, meaning that the clock is 24 hours,
instead of 12 hours. EX: If the “From” time 11:00 PM, the
clock should be set up as 23:00.

Choose the correct “Fr: (From)” hour by using the Up/Down
arrows until desired numeric hour is chosen and press “M” to
save selection.

Choose the correct “Fr: (From)” minute by using the
Up/Down arrows until desired numeric minute is chosen and
press “M” to save selection.
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
Choose the correct “To” hour by using the Up/Down arrows
until desired numeric hour is chosen and press “M” to save
selection.

Choose the correct “To” minute by using the Up/Down
arrows until desired numeric minute is chosen and press “M”
to save selection.
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
Once the Time Frame is set up, press “E”. Message
“Save?” will display on the LCD. Press “M”.

Message “Saved!” will display. Press “E” to exit without
saving.
Use the following steps to set up the Days of the Week access for
the Specific User ID:

Highlight “Week Days”, and press “M”.
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
Press “M” button to choose “Y” (Yes) OR “N” (No) for each
day of the week that is highlighted.

If “Y” (Yes) is chosen for a specific day of the week, then the
Specific User ID will have access to unlock the ReliTouch®
RT-201 with their enrolled fingerprints and/or PIN Code, on
that day of the week, during the Date Range and Time
Frame that has already been set up. Once the Date Range or
Time Frame has expired, the fingerprints and PIN Code
associated to the Specific User ID will not be able to unlock
the ReliTouch® RT-201.
If “N” (No) is chosen for a specific day of the week, then the
enrolled fingerprints and/or PIN Code associated to the
specific User ID will not be able unlock the ReliTouch® RT201 for that day of the week.
Press “E” to save the selection and exit, and then scroll to the
next day of the week.


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
When setting for “Saturday (Sat)” is completed, press “E”.
Message “Save?” will display on the LCD.

Press “M”. Message “Saved!” will display.

Press “E” to exit, multiple times, until the “Bye” message
displays and the ReliTouch® RT-201 LCD powers off.
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Section 3 Unlocking the ReliTouch® RT-201
3.1 Unlocking the ReliTouch® RT-201 in 1:N Mode with an
enrolled fingerprint
1) Press the # button on the keypad of the outside unit.
2) A single short beep will be heard and the fingerprint sensor will
power on.
3) After the fingerprint sensor flashes the second time, rest an
enrolled fingerprint on the sensor window to verify.
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4) If fingerprint verification was successful, (two short beeps will be
heard,) the green LED will flash and the ReliTouch® RT-201 will
unlock (and remain unlocked for approximately four seconds).
If verification of the enrolled fingerprint was not successful on the
first attempt, the LED will flash red (no beeps). If this happens, reposition the enrolled fingerprint on the sensor. The sensor will try
two more times to verify the enrolled fingerprint. If all three
attempts fail the LED will flash red three times and three short
beeps will be heard. Remove the enrolled fingerprint and start over
from the beginning of this section. Also, check to make sure that
the fingerprint being used has been enrolled.
If the LED flashes red three times, and three short beeps are heard,
after * or # button was pressed, this indicates that the matching
mode is set to 1:1.
If LED flashes red once, and one single beep is heard after a
successful verification, this indicates that User ID associated to the
enrolled fingerprint is either outside of their Timed Access settings,
OR their User ID is set to INVALID, OR the lock is set to
INVALID.
Illuminating the ReliTouch® RT-201 Exterior Unit Keypad


Press and Hold any of the numbers on the keypad (0 thru 9)
for two to three seconds on the exterior unit.
Keypad will illuminate.
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3.2 Unlocking the ReliTouch® RT-201 in 1:N Mode with a
registered PIN Code
1) Enter the registered PIN Code on the keypad of the outside unit
and press **. (star star)
2) If PIN Code verification was successful, two short beeps will be
heard, the green LED will flash and the ReliTouch® RT-201 will
unlock (and remain unlocked for approximately four seconds).
If verification of the registered PIN Code was not successful, the
LED will flash three times, three short beeps will be heard and the
ReliTouch® RT-201 will power off. Start over from the beginning
of this section. Also, check to make sure that the PIN Code being
used has been registered, AND make sure that the matching mode
is set to 1:N.
If LED flashes red once, and one single beep is heard after the PIN
code was successfully entered, this indicates that User ID
associated to the enrolled fingerprint is either outside of their
Timed Access settings, OR their User ID is set to INVALID, OR the
lock is set to INVALID.
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3.3 Unlocking the ReliTouch® RT-201 in 1:1 Mode with an
enrolled fingerprint
1) Enter the specific User ID on the keypad of the outside unit,
followed by pressing the # button. The sensor will power on.
2) After the fingerprint sensor flashes the second time, rest the
enrolled fingerprint associated to the User ID on the sensor
window to verify.
3) If fingerprint verification was successful, a single short beep will
be heard, the green LED will flash and the ReliTouch® RT-201
will unlock (and remain unlocked for approximately four seconds).
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If verification of the enrolled fingerprint was not successful on the
first attempt, the LED will flash red (no beeps). If this happens, reposition the enrolled fingerprint on the sensor. The sensor will try
two more times to verify the enrolled fingerprint. If all three
attempts fail the LED will flash three times and three short beeps
will be heard. Remove the enrolled finger and start over from the
beginning of this section. Also, check to make sure that the
fingerprint being used has been enrolled.
If the LED flashes red three times, and three short beeps are heard,
after the specific User ID and # button were entered, this indicates
that the matching mode is set to 1:N.
If LED flashes red once, and one single beep is heard after a
successful verification, this indicates that User ID associated to the
enrolled fingerprint is either outside of their Timed Access settings,
OR their User ID is set to INVALID, OR the lock is set to
INVALID.
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3.4 Unlocking the ReliTouch® RT-201 in 1:1 Mode with a
registered PIN Code
1) Enter the specific User ID on the keypad of the outside unit, Press
*, Enter the Registered PIN Code and Press **.
2) If PIN Code verification was successful, two short beeps will be
heard, the green LED will flash and the ReliTouch® RT-201 will
unlock (and remain unlocked for approximately four seconds).
If verification of the registered PIN Code was not successful, the
LED will flash three times, three short beeps will be heard and the
ReliTouch® RT-201 will power off. Start over from the beginning
of this section. Also, check to make sure that the PIN Code being
used has been registered, AND make sure that the matching mode
is set to 1:N.
If LED flashes red once, and one single beep is heard after the PIN
code was successfully entered, this indicates that User ID
associated to the enrolled fingerprint is either outside of their
Timed Access settings, OR their User ID is set to INVALID, OR the
lock is set to INVALID.
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3.5 Unlocking the ReliTouch® RT-201 with the override keys
1) Insert key into the keyhole.
2) Turn the key in the RIGHT direction to horizontal level (90
degrees).
3) Pull up on the handle
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4) Turn the key back in the opposite direction and pull key out of the
keyhole.
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Support Information:
Contact the Actuator Systems ReliTouch® dealer you purchased the
lock from OR
Contact us at [email protected] or 1-800- 408-7101
ext. 102 for additional support.
All RMA’s and Repair requests are handled on the support RMA
page on the Actuator Systems website at:
https://www.advancedactuators.com/support/submit-rma/
ACTUATOR SYSTEMS LIMITED 2 YEAR WARRANTY
COVERAGE IS AS FOLLOWS:
If your ReliTouch experiences any mechanical or electronic failure
caused by defects in material or manufacturing workmanship during
the 2 year warranty period Actuator Systems will repair or replace
the unit at Actuator Systems expense including ground shipment
expenses. In addition during the first 30 days after purchase Actuator
Systems offers a FREE hot-swap of the ReliTouch with a new
ReliTouch at Actuator Systems expense. You must return your
original ReliTouch lock within 14 days from the date you receive
your replacement lock or you are liable for the full retail price of the
replacement lock. Hot-swaps after the first 30 days are available for a
fee. Your returned ReliTouch must include all items that were
originally included in the package or additional fee’s will apply.
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Your limited warranty is voided if any of the following
conditions are true:
1. The ReliTouch is abused or misused
a. This includes scratches or other damage that can
occur during installation.
2. The ReliTouch is damaged or neglected during installation or
use.
a. This includes exposure of the inner portion of the lock
(the portion with the LCD screen) to rain or snow.
The outdoor portion can be exposed and is designed
for rugged exposure.
b. Mounting the lock on any temporary building (such as
a shed) or semi-permanent buildings (such as a pool
enclosure) voids the warranty.
c. Mounting the lock on any porous surface. This
includes materials such as grooved woods or any
surface that prevents the rubber grommet from sealing
the lock to the surface of the door.
3. Modification of the ReliTouch in any way.
4. Expedited shipping for replacement units (this is available
when you submit the RMA, you just pay the difference over
ground ship).
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USER ENROLLMENT TABLE:
Number
Hand (R or L)
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PIN CODE
Name
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