Rockwell Automation Allen-Bradley 6300P-156 User Manual

Document
6300P Panel PC
Catalog Numbers 6300P-121, 6300P-150, 6300P-156, 6300P170, 6300P-185, 6300P-190, 6300P-215, 6300P-240
User Manual
Original Instructions
6300P Panel PC User Manual
Important User Information
Read this document and the documents listed in the additional resources section about installation, configuration, and operation of this equipment before
you install, configure, operate, or maintain this product. Users are required to familiarize themselves with installation and wiring instructions in addition to
requirements of all applicable codes, laws, and standards.
Activities including installation, adjustments, putting into service, use, assembly, disassembly, and maintenance are required tobe carried out by suitably
trained personnel in accordance with applicable code of practice.
If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this
equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements associated with
any particular installation, Rockwell Automation, Inc. cannot assume responsibility or liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
WARNING: Identifies information about practices or circumstances that can cause an explosion in a hazardous environment,
which may lead to personal injury or death, property damage, or economic loss.
ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property
damage, or economic loss. Attentions help you identify a hazard, avoid a hazard, and recognize the consequence.
IMPORTANT
Identifies information that is critical for successful application and understanding of the product.
These labels may also be on or inside the equipment to provide specific precautions.
SHOCK HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous
voltage may be present.
BURN HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that surfaces may
reach dangerous temperatures.
ARC FLASH HAZARD: Labels may be on or inside the equipment, for example, a motor control center, to alert people to
potential Arc Flash. Arc Flash will cause severe injury or death. Wear proper Personal Protective Equipment (PPE). Follow ALL
Regulatory requirements for safe work practices and for Personal Protective Equipment (PPE).
The following icon may appear in the text of this document.
Identifies information that is useful and can help to make a process easier to do or easier to understand.
2
Rockwell Automation Publication 6300P-UM001C-EN-P - December 2022
Table of Contents
Preface
About This Publication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Download Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Summary of Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Panel PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Additional Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Chapter 1
Overview
Panel PC Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Panel PC Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Peripheral Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Approximate Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 2
Installation
Unpack the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environment and Enclosure Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UL/cUL Mark Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
European Union Directive and UKCA Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Site Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mounting Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enclosure Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Parts and Tools Required for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Install the Panel PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Construct the Panel Cutout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mount the Panel PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connect the Peripheral Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Grounding and Bonding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connect the DC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DC Power Supply Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Install the Ground Wire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connect the DC Power Connector Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
11
11
11
12
12
12
13
13
13
14
14
14
15
15
16
16
16
16
17
Chapter 3
Operation
Operating Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Touch Screen Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Touch Screen Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Panel PC LEDs and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Manual Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Shut Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Rockwell Automation Publication 6300P-UM001C-EN-P - December 2022
3
Table of Contents
Chapter 4
System Settings
Use the Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
About the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
View and Modify Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Back Up/Restore OS Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Initial Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Back Up the OS Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Restore the OS Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Update the UEFI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Create/Verify a FAT32-formatted USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Download the Updated UEFI Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Update the UEFI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Restore Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Reset the DIP Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Chapter 5
Change Settings in BIOS
Firmware
About Secure Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Disable Secure Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Enable ThinManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Chapter 6
Maintenance and Service
Maintenance Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Voltage Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Electrostatic Discharge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Prepare for Maintenance and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Clean Exterior Surfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Remove/Reinstall the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Remove the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Reinstall the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Replace the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Post-configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Chapter 7
Troubleshooting
4
Thermal Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Isolate Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Integrated Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
System Default Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Ship/Transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Rockwell Automation Publication 6300P-UM001C-EN-P - December 2022
Preface
About This Publication
This user manual provides procedures to install, operate, configure, clean, troubleshoot, and
replace 6300P panel product components (PCs).
A general knowledge of automation technology is required to understand and follow the
instructions in this publication.
Knowledge of personal computers and Microsoft Windows&reg; operating systems (OS) is required
to understand and follow the instructions in this publication.
Download Firmware
Download firmware, associated files (such as AOP, EDS, and DTM), and access product release
notes from the Product Compatibility and Download Center at rok.auto/pcdc.
Summary of Changes
This publication contains the following new or updated information. This list includes
substantive updates only and is not intended to reflect all changes.
Topic
Removed “VersaView&reg;” from product description
Added Terminology section in the Preface
Updated aspect ratio and resolution to 4:3 and 1024x768 for Cat. No. 6300P-121BAPS and
6300P-151BAPS in Table 3, Chapter 1
Added missing dimensions for 6300P-121JXPS in Table 5, Chapter 1
Clarified acceptable tilt angle in Mounting Requirements, Chapter 2
Added “Restore Factory Defaults” section in Chapter 4
Renamed Chapter 5 to “Change BIOS Firmware”, added content regarding AMI (Aptio) BIOS;
Moved “Cleaning Exterior Surfaces” from Chapter 5 to Chapter 6
Terminology
Page
Throughout
5
8
10
13
31
35
40
Panel PC
Throughout this manual, the term “panel PC” is used to refer to the following catalog numbers.
See the product label on the side of your panel PC to locate its specific catalog number.
Cat. No.
6300P-
BAPS
EAPS
FAPS
AAPS
ACPM
ECPM
JXPS
Bezel Type
Bezel Material
Touch Screen Type
Standard
Aluminum
Resistive
Low Profile
Aluminum
Resistive
Low Profile
Aluminum glass, true flat
PCAP
Standard
Stainless steel
Resistive
Acronyms
Throughout this manual various acronyms are used. See Table 1 to identify the full term and
definition.
Rockwell Automation Publication 6300P-UM001C-EN-P - December 2022
5
Preface
Table 1 - Acronyms
Acronym
DIP
EMI
HID
HMI
LCD
LED
OS
PC
PCAP
POST
PXE
RTC
SSD
UEFI
UPS
Additional Resources
Full Term
Dual in-line package
Definition
Arrangement of switches used to select the operating mode of a device
Also known as radio frequency interference, unwanted noise, or
Electromagnetic
interference in an electrical path or circuit that is caused by an outside
Interference
source; EMI can cause electronics to operate poorly, malfunction or stop
performing completely
Human Interface Device Hardware that enables a user to interact with a computer or mobile device
Software and hardware that allows human operators to monitor the state
Human Machine Interface of a process under control, modify control settings to change the control
objective, and manually override automatic control operations
Liquid-crystal display A type of flat-panel screen
Light-emitting diode A semiconductor light source that emits light when current flows through it
Software that controls the operation of a PC and directs the processing of
Operating System
programs
Product Component Key part of a system
Projective Captive
(versus Resistive) type of touch screen
Set of routines that are performed by firmware or software immediately
Power on self test
after a panel PC is powered on, to determine if the hardware is working as
expected
Pre-boot Execution
A set of standards that enables a panel PC to load an operating system (OS)
Environment
over a network connection
A computer clock, usually in the form of an integrated circuit that is solely
Real-time clock
built for keeping time
Solid-state Drive
Computer data storage option that functions without any moving parts
An
interface used for the OS to automatically load from the pre-boot
Unified Extensible
operating environment to an OS that simplifies the boot process and saves
Firmware Interface
time
Uninterruptible
Electrical device that provides emergency power to a load when the input
Power Supply
power source or mains power fails
These documents contain additional information concerning related products from Rockwell
Automation. You can view or download publications at rok.auto/literature.
Resource
6300P Panel PC Installation Instructions, publication 6300P-IN001
6300 Industrial Computer and Monitor Specifications Technical Data,
publication IC-TD003
Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1
Product Certifications website, https://rok.auto/certifications
Description
Provides basic installation guidelines and instructions for 6300P panel PCs.
Provides technical specifications about the 6300M industrial panel monitors.
Provides general guidelines for installing a Rockwell Automation industrial system.
Provides declarations of conformity, certificates, and other certification details.
Describes how to configure and use EtherNet/IP™ devices to communicate on the EtherNet/
EtherNet/IP™ Network Devices User Manual, ENET-UM006
IP network.
Describes basic Ethernet concepts, infrastructure components, and infrastructure features.
Ethernet Reference Manual, ENET-RM002
Provides guidance on how to conduct security assessments, implement Rockwell
Automation products in a secure system, harden the control system, manage user access,
System Security Design Guidelines Reference Manual, SECURE-RM001
and dispose of equipment.
Assists original equipment manufacturers (OEMs) with construction of panels to help
UL Standards Listing for Industrial Control Products, publication
CMPNTS-SR002
confirm that they conform to the requirements of Underwriters Laboratories.
Provides an overview of American motor circuit design that is based on methods that are
American Standards, Configurations, and Ratings: Introduction to
outlined in the NEC.
Motor Circuit Design, publication IC-AT001
Provides a quick reference tool for Allen-Bradley&reg; industrial automation controls and
Industrial Components Preventive Maintenance, Enclosures, and Contact
assemblies.
Ratings Specifications, publication IC-TD002
Designed to harmonize with NEMA Standards Publication No. ICS 1.1-1987 and provides
general guidelines for the application, installation, and maintenance of solid-state control in
Safety Guidelines for the Application, Installation, and Maintenance of
the form of individual devices or packaged assemblies incorporating solid-state
Solid-state Control, publication SGI-1.1
components.
Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1 Provides general guidelines for installing a Rockwell Automation industrial system.
Provides declarations of conformity, certificates, and other certification details.
Product Certifications website, rok.auto/certifications.
Describes how to configure and use EtherNet/IP devices to communicate on the EtherNet/IP
EtherNet/IP Network Devices User Manual, ENET-UM006
network.
6
Rockwell Automation Publication 6300P-UM001C-EN-P - December 2022
Chapter
1
Overview
The 6300P panel product component (PC) family is available in various display sizes and
resolutions. There are options of either standard or low profile bezel units.
Standard Profile
Aluminum Bezel
Standard
Stainless Steel Bezel
Low Profile Aluminum Bezel
Low Profile Aluminum-glass
True Flat Bezel
IP65 environmental protection makes the 6300P panel PC an excellent match for wash-down
applications such as food processing and life sciences. Fanless construction helps to deliver
low-maintenance operation and enhance longevity.
6300P panel PCs are ideal for applications that require a high-performance Human Machine
Interface (HMI). This product family integrates completely with our FactoryTalk&reg; View SE and
FactoryTalk&reg; View ME software for smooth assimilation within your facility.
Panel PC Models
Table 2 - 6300P Panel PC Features
Standard Profile: aluminum or stainless steel
Low-profile: aluminum or aluminum-glass true flat
Display Sizes
12.1 in. (30.7 cm)…24.0 in. (61.0 cm)
Resolution Types
FHD, VGA, SXGA, WXGA, or XGA
Touch Screen Types Single touch analog resistive or multi-touch projective capacitive (PCAP)
Fan or Fanless
Fanless design for 24V DC SELV input power
Four Ethernet 10/100/1000 Mbps
Bezel Types
USB variations: one USB 2.0 (Type A) front (1) and rear ports;
up to three USB 3.0 rear (Type A) ports
One RS-232 (DB9M) serial port
Video Output
One DVI-D
Jumbo Frame
Network Standards
Wake on LAN
Windows&reg;
Operating Systems
Linux
Mass Storage Types mSATA, SSD SATA III, CFAST
RAM Memory
Up to 32 GB SODIMM DDR4
Environmental Rating IP65
Variations Available Long-distance support for up to two additional displays
Additional Options
TPM, PCI expansion slots, and additional communications
Ports
(1) A USB port located on the front panel is only available on 6300P panel PCs with standard profile aluminum bezels.
Rockwell Automation Publication 6300P-UM001C-EN-P - December 2022
7
Chapter 1
Overview
Panel PC Options
The following 24V DC 6300P panel PC models are specified in this user manual.
See the label on the side of your panel PC to identify its Catalog Number (Cat. No.).
Record the Cat. No. for future reference.
Table 3 - 6300P Panel PC Models - 24V DC
Cat. No.
6300P-
Resolution
(W x H)
Luminance
[cd/m2]
Bezel Type
BAPS…
FAPS…
12.1
(30.7)
Resistive
4:3
1024 x 768, XGA
600
Standard aluminum
JXPS…
12.1
(30.7)
Resistive
16:10
1210 x 800, WXGA
400
Stainless steel
BAPS…
FAPS…
AAPS…
EAPS…
156
ACPM…
ECPM…
BAPS…
170
FAPS…
AAPS…
EAPS…
185
ACPM…
ECPM…
BAPS…
190
FAPS…
AAPS…
EAPS…
215
ACPM…
ECPM…
AAPS…
EAPS…
240
ACPM…
ECPM…
15.0
(38.1)
Resistive
4:3
1024 x 768, XGA
500
Standard aluminum
15.
(39.6)
Resistive
16:9
1920 x 1280, FHD
400
Standard aluminum
15.
(39.6)
PCAP
16:9
1920 x 1280, FHD
400
Aluminum-glass
True Flat
17.0
(43.2)
Resistive
5:4
1280 x 1024, SXGA
350
Standard aluminum
18.5
(47.0)
Resistive
16:9
1920 x 1080, FHD
500
Standard aluminum
18.5
(47.0)
PCAP
16:9
1920 x 1080, FHD
500
Aluminum-glass
True Flat
19.0
(48.3)
Resistive
5:4
1280 x 1024, SXGA
350
Standard aluminum
21.5
(54.6)
Resistive
16:9:
1920 x 1080, FHD
300
Standard aluminum
21.5
(54.6)
PCAP
16:9:
1920 x 1080, FHD
300
Aluminum-glass
True Flat
24.0
(61.0)
Resistive
16:9:
1920 x 1080, FHD
300
Standard aluminum
24.0
(61.0)
PCAP
16:9:
1920 x 1080, FHD
300
Aluminum-glass
True Flat
121
150
8
Display Size Touch Screen Aspect
[in. (cm)]
Type
Ratio
Rockwell Automation Publication 6300P-UM001C-EN-P - December 2022
Chapter 1
Overview
Peripheral Connections
Table 4 - Peripheral Connections
Bottom View
8
4
3
2
5
4
6
6
7
1
Note No.
1
2
3
4
Description
Ground screw
DC power connection
Serial COM port, RS-232
4 x Ethernet LAN port
Note No.
5
6
7
8
Description
2 x USB 2.0 port
3 x USB 3.0 port
DVI-D port
PCI/PCIe expansion card slot
Note No.
Description
9
2.5 in. SATA III HDD or SSD drive slot
Note No.
Description
10
USB 2.0 port (1)
Note No.
Description
11
CFast™ card slot
Top View
9
Front Bezel
10
Side View
11
(1) The USB port is only available on 6300P panel PCs with standard profile aluminum bezels.
Rockwell Automation Publication 6300P-UM001C-EN-P - December 2022
9
Chapter 1
Overview
Approximate Dimensions
Table 5 shows the approximate dimensions of the various 6300P panel PC models.
Cat. No. 6300P-240ACPM is shown in Table 5for illustrative purposes.
Table 5 - Approximate Dimensions [mm (in.)]
Side View
D
E
Front View
Panel Cutout Area
C
G
F
B
A
Cat. No.
6300P-
121
BAPS
FAPS
Display
Format (1)
Size
12.1
(30.7)
JXPS
150
156
170
185
190
215
240
BAPS
FAPS
AAPS
EAPS
ACPM
ECPM
BAPS
FAPS
AAPS
EAPS
ACPM
ECPM
BAPS
FAPS
AAPS
EAPS
ACPM
ECPM
AAPS
EAPS
ACPM
ECPM
15.0
(38.1)
Panel PC
A
B
C
D
E
F (1)
G (2)
S1
335
(13.2)
270
(10.62)
5
(0.20)
19
(0.75)
315
(12.40)
250
(9.84)
W1
323.8
(12.75)
225.8
(8.89)
5.3
(0.21)
17.6
(0.69)
313
(12.3)
216
(8.50)
S1
390
(15.35)
315
(12.4)
6
(0.24)
19
(0.75)
100 (3.94)
70 (2.76)
59.6
(2.35)
100 (3.94)
70 (2.76)
370
(14.57)
295
(11.61)
388
(15.28)
238
(9.37)
435
(17.13)
335
(13.19)
453
(17.83)
274
(10.79)
470
(18.50)
368
(14.49)
520
(20.47)
312
(12.28)
577
(22.71)
344
(13.54)
W1
15.6
(39.6)
245
(9.65)
6
(0.24)
S1
455
(17.91)
355
(14.0)
6
(0.24)
100 (3.94)
70 (2.76)
100 (3.94)
21
(0.83) 70 (2.76)
W1
461
(18.15)
282
(11.1)
6
(0.24)
24
(0.95)
100
(3.94)
W2
461
(18.15)
282
(11.1)
6
(0.24)
24
(0.95)
S1
490
388
(19.29) (15.28)
6
(0.24)
23
(0.91)
100 (3.94)
70 (2.76)
100 (3.94)
70 (2.76)
W1
528
319.5
(20.79) (12.58)
6
(0.24)
24
(0.95)
100 (3.94)
W2
528
319.5
(20.79) (12.58)
6
(0.24)
24
(0.95)
100 (3.94)
70 (2.76)
584
352
(23.00) (13.86)
6
(0.24)
24
(0.95)
100
(3.94)
W2
17.0
(43.2)
18.5
(47.0)
19.0
(48.3)
21.5
(54.6)
24
(0.95)
100
(3.94)
395.5
(15.57)
W1
24.0
(61.0)
W2
(1) Dimensions are +0/-1 mm (0.04 in.).
10
Panel Cutout Area
Rockwell Automation Publication 6300P-UM001C-EN-P - December 2022
Chapter
2
Installation
Follow these guidelines and procedures to help you plan your installation, prepare the panel
cutout, and mount and power up your panel PC.
Unpack the Product
IMPORTANT
Before you unpack your panel PC, inspect the shipping carton for
damage. If damage is visible, contact the shipper immediately to
request assistance.
Your panel PC ships with the following parts.
Table 6 - Parts List
Item
Hardware
Document
Installation Precautions
Description
• Mounting clips
– Additional mounting clips (quantity 16) are available (Cat. No. 6300V-MCLIP16)
• DC power connector assembly kit
6300P Panel PCs Installation Instructions, publication 6300P-IN001
Read and follow these precautions before you install your panel PC.
Environment and Enclosure Information
ATTENTION: This installation is:
— intended for use in Pollution Degree 2 industrial environment, in
overvoltage Category II applications (as defined in IEC 60664-1), at altitudes
up to 2000 m (6561 ft) without derating.
— considered Group 1, Class A industrial equipment according to IEC/EN
61326-1. Without appropriate precautions, there can be potential difficulties
with electromagnetic compatibility in other environments that are caused by
conducted and radiated disturbance.
— UL Listed. However, to meet some regularity requirements, your 6300 panel
PC must be mounted in an enclosure that is suitable designed for
environmental conditions that can be present.

All 6300 panel PCs are shopped with a gasketed bezel to meet specified NEMA,
UL Type, and IEC IP ratings only when mounted in a panel or enclosure with
equivalent rating.

In addition to this publication, refer to the following:
— Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1,
for more installation requirements.
— UL 50, UL 50E, CSA C22.2, No. 94.1, and CSA C22.2, No. 94.2, as applicable for
explanations of the degrees of protection provided by enclosures.
UL/cUL Mark Compliance
Equipment with the UL/cUL mark complies with the requirements of UL 61010-1, UL 61010-2201, CSA C22.2 No. 61010-1, and CSA C22.2 No. 61010-2-201.
Rockwell Automation Publication 6300P-UMOO1C-EN-P - December 2022
11
Chapter 2
Installation
European Union Directive and UKCA Compliance
This equipment meets the European Union Directive and UK requirements when installed
within the European Union, UK, or EEA regions and have the CE or UKCA marking.
ATTENTION: This equipment is intended to operate in an industrial or control
room environment, which uses some form of power isolation from the public
low-voltage mains. This equipment is not suitable for use in locations where
children are likely to be present. Some configurations cannot comply with the
EN 61000-3-2 Harmonic Emissions standard as specified by the EMC Directive
of the European Union. Obtain permission from the local power authority
before you connect any panel PC configuration that draws more than 75 W of
AC power directly from the public mains.
Installation Requirements
Follow these installation requirements to be sure that your panel PC provides excellent service
and reliability.
Site Requirements
To ensure your panel PC provides reliable service, your site must:
• Be in an industrial or control room environment that uses some form of power isolation
from the public, low voltage mains.
• Have sufficient power.
• Be indoors.
• Be at a suitable height for users.
• Be mounted to a material with a thickness of 2…6 mm (0.08…0.24 in.).
• Be mounted in the vertical (upright) position with the I/O ports facing downward.
IMPORTANT
•
The vertical position can be tilted up to 20&deg; forward or backward
from the upright position. However, this tilt angle range
decreases the maximum operating ambient air temperature to
45 &deg;C (113 &deg;F).
Maintain an ambient air temperature of -10…+60 &deg;C (4…140 &deg;F) with the relative
humidity of the ambient air between 20…90% noncondensing at 0…40 &deg;C (32…104 &deg;F),
and 20…80% noncondensing at 41…50 &deg;C (105…122 &deg;F). The range is 0…50 &deg;C
(32…122 &deg;F) with the Intel&reg; Celeron&reg; and Intel&reg; Core™ (a) processors.
IMPORTANT
Your panel PC is able to operate at a range of temperature
extremes. However, the life span of any electronic device is
shortened if you continuously operate it at its highest rated
temperature, which includes the touch screen and LCD panel.
- Do not expose your panel PC to direct sunlight or allow the surrounding air
temperature to exceed the maximum temperature of your panel PC, especially when
your panel PC is mounted in an enclosure.
- Do provide active cooling fan (required) when using expansion cards with total
power consumption between 0…20 W.
(a) The Intel Core i7 processor throttles above 45 &deg;C (113 &deg;F) when the CPU is heavily loaded.
12
Rockwell Automation Publication 6300P-UMOO1C-EN-P - December 2022
Chapter 2
Installation
Mounting Requirements
To achieve proper installation of your panel PC, your panel cutout must:
• be mounted to a wall thickness of 2…6 mm (0.08…0.24 in.).
• plan for minimum clearances at all four sides of the outer frame and the back of the
chassis as specified in Figure 1.
IMPORTANT
The vertical position can be tilted up to 20&deg; forward or backward from
the upright position. However, this acceptable tilt angle range
decreases the maximum operating air temperature to 45 &deg;C (113 &deg;F).
Figure 1 - Panel PC Dimensions [in. (cm)]
Horizontal Position
Vertical (Upright) Position
10
(3.94)
7
(2.76)
10
(3.94)
7
(2.76)
7
(2.76)
10
(3.94)
10
(3.94)
0&deg;
Preferred
20&deg;
Maximum
20&deg;
Maximum
Enclosure Requirements
•
•
•
The enclosure must allow sufficient space around air inlets and outlets to provide the
circulation necessary for cooling
The air inlets and outlets must never be obstructed. See Mounting Requirements for
further information.
Consider a user-supplied fan, heat exchanger, or air conditioner for heat generated by
other devices in the enclosure. See Site Requirements on page 12 for acceptable
temperature ranges.
Parts and Tools Required for Installation
Table 7 - Tools Required
• Adjustable torque screwdriver with M2 and M3 flat-blade bits
• Cutting pliers
• 1.5 mm torque-limiting screwdriver with hex key bit
• Safety glasses
• Multi-purpose electrician’s tool or wire stripper, cutter, and crimper tools •
Rockwell Automation Publication 6300P-UMOO1C-EN-P - December 2022
13
Chapter 2
Installation
Install the Panel PC
Construct the Panel Cutout
ATTENTION: Failure to follow these guidelines can result in personal injury or
damage to the panel components. Take precautions to avoid metal fragments
entering the panel components during the cutout procedure.
Follow these guidelines to create the cutout.
1. Remove all electrical power from the panel before you make the cutout.
2. Plan the panel cutout according to the information provided in 
Site Requirements on page 12
3. Confirm that the roughness of the panel PC surface does not exceed 120 microns (Rz
120) to achieve a uniform gasket seal.
4. Confirm that there is adequate space behind the panel as specified in 
Mounting Requirements on page 13
5. Verify that the area around the panel is clear of obstructions.
6. Cut an opening for your panel PC model as specified in Figure 1 on page 13.
7. Confirm that the cutout has been prepared according to the guidelines in 
Installation Requirements on page 12.
8. Remove debris and metal fragments, then clean the cutout.
Mount the Panel PC
You need two people to install the panel PC; one person holds the panel PC in place
while the second person installs the mounting clips.
IMPORTANT
Do not use sealing compounds on the gasket provided. This gasket is
designed to form a compression-type seal.
9. Have one person insert and hold the panel PC in the cutout.
10. Have the second person place the mouthing clips into the holes on all four sides of the
panel PC.
11. Hand-tighten the mounting clips in the sequence shown in Table 8.
ATTENTION: To accomplish a proper seal and help prevent product
damage: Tighten the mounting clips to a torque of 0.2 N•m (1.8 lb•in).
Rockwell Automation assumes no responsibility for water or chemical
damage to the panel PC or other equipment within the enclosure due to
improper installation.
14
Rockwell Automation Publication 6300P-UMOO1C-EN-P - December 2022
Chapter 2
Installation
Table 8 - Tighten and Torque Sequence [in. (cm)]
Display
Size
Tighten and Torque
Sequence
12.1
(30.73)
5
15
(38.1)
4
17
(43.18)
1
8
7
2
Display
Size
18.5
(46.99)
3
Tighten and Torque
Sequence
3
6
1
10
8
5
1
4
15.6
(39.62)
3
19
(48.26)
2
6
9
12
21.5
(54.61)
13
7
4
8
6
11
10
5
10
2
9
3
12
5
1
24
(60.96)
4
3
7
8
7
9
2
6
11
14

12. Using a torque-limiting screwdriver and a 1.5 mm hex key bit, tighten the mounting clips
in the proper sequence to a torque of 0.2 N•m (1.8 lb•in).
13. Verify that the gasket is compressed uniformly against the panel.
Connect the Peripheral Cables
14. Connect the peripheral cables to the appropriate I/O ports as specified:
IMPORTANT
Note No.
1
2
3
4
5
6
Grounding and Bonding
To comply with EN-61326-1, the peripheral cables that are
specified must be used. USB cables must be less than 
3 m (9.84 ft) in length.
Cable
Required
Type
Attribute
DC Power
Unshielded
RS-232 DB9M
Ethernet LAN
USB 2.0
Shielded
USB 3.0
DVI-D
1
2
3
4
5
6
Whenever two connected pieces of equipment are more than 3 m (9.84 ft) apart, it is possible
their ground connections could be at a different potential level. These bonding methods are
recommended to overcome possible grounding problems:
Method 1: Connect the data cable shields to the Equipotential bonding rail on both sides
before connecting the cable to the interfaces.
Method 2: Use an Equipotential bonding cable (16mm2) to connect the grounds between the
monitor and the 6300P panel PC.
For further information, see Industrial Automation Wiring and Grounding Guidelines,
publication 1770-4.1.
Rockwell Automation Publication 6300P-UMOO1C-EN-P - December 2022
15
Chapter 2
Installation
Connect the DC Power
All panel PCs feature:
• an internal power supply with a galvanically isolated DC-DC converter board for
increased electrical noise immunity.
• a reverse polarity circuitry, overvoltage, and a 12 A soldered fuse provide input power
protection.
DC Power Supply Guidelines
Follow these guidelines to select the DC power to supply the panel PC:
• The panel PC must be powered with a voltage of 24V DC (18…32V DC SELV input voltage
range).
• The power consumption is rated at 156 W max/38 W typical for 24V DC.
See Power Consumption on page 16.
• The output voltage rise time has to be less than 100 ms.
• Consider the working temperature and the thermal derating of the power supply.
• The inrush current impulse is:
lpk = load peak
t = time
lpk
(&lt; 13 A)
t (2 ms)
Power Consumption
The following table shows the maximum power consumption in Watts of various components
in the 6300P panel PCs.
Table 9 - Maximum Power Consumption in Watts (W)
Component
Display size
[in. (cm)]
Motherboard and
Processor
Description
12.1 (30.7)
15.0 (38.1)
Power (W)
6
13
Component
15.6 (39.6)
24
17.0 (43.2)
18.5 (47.0)
17
14
Expansion slot (1) PCI half-size or PCIe x4
2.0 Type A, each port
USB ports (3)
3.0 Type A, each port
19.0 (48.3)
17
Memory card (1)
21.5 (54.6)
22
24.0 (61.0)
Intel Core i3-7100E
Intel Core i7-7820EQ
16
43
65
SSD
RAM
Description
mSATA2
2.5 in. SATA MLC
Power (W)
2
3
6.5 (2)
2.5
4.5
CFast SATA
1.3
4 GB
(3)
8 GB
16 GB
32 GB
1
2
2
(1) Power consumption value applies only when the port or slot is loaded.
(2) 5 W is the maximum that the card can use.
(3) 4 GB is included in the motherboard power estimate. Higher memory is in addition to the motherboard power estimates.
WARNING: Do not exceed 120 W for the total system configuration. Power
consumption greater than 120 W can overpower the external and internal
power supplies that can lead to component damage, or in extreme cases,
electrical fires.
Install the Ground Wire
1. Turn off the main power switch or breaker.
2. Remove the supplied nut, eyelet terminal, and washers from the ground screw.
See Table 4 on page 9 for the ground screw location.
3. Attach an external wire to the eyelet terminal.
16
Rockwell Automation Publication 6300P-UMOO1C-EN-P - December 2022
Chapter 2
Installation
a. Use a 2.5 mm2 (14 AWG) or larger external wire to the eyelet terminal.
IMPORTANT
Use a grounding wire with an insulation color approved by your
local inspection authority.
b. Strip 5 mm (0.2 in.) from the covering at the end of the grounding wire.
c. Insert the stripped end of the grounding wire into the open end of the eyelet
terminal.
d. Crimp the grounding wire to the eyelet terminal.
4. Install the ground wire and washers to the ground screw in sequence.
Note No.
1
2
3
4
Description
Tooth washer
Eyelet terminal
Washer
Lock washer
5
Ground screw
Ground Screw Assembly Sequence
1
2
3
4
5
5. Reinstall the ground screw to the panel PC chassis.
Connect the DC Power
Connector Assembly
The DC power connector assembly provides strain relief for the DC power wires by reducing
their movement. To assemble and attach the connector assembly, perform the following steps.
ATTENTION: When connecting power to the PC panel for the first time, the
default UEFI setting automatically starts the after it is plugged into a power
source.
ATTENTION: For panel PCs with a Windows&reg; OS:
• You must read and accept an End User Setup procedure.
• Do not disconnect power from the system until after the Windows Setup
Procedure is completed. If power is disconnected during this procedure, it
can result in a corrupted system image.
• supply the panel PC with its own disconnect. Use a UPS (uninterruptible
power supply) to help protect against unexpected power failure or power
surges.
• always shut down the Windows OS before disconnecting power to the panel
PC to minimize performance degradation and OS failures.
SHOCK HAZARD: All DC-powered models require a SELV (Safety Extra Low
Voltage) power supply. The power supply is internally protected against
reverse polarity.
IMPORTANT
To minimize ground loop currents and noise, Rockwell Automation
recommends DC-powered models use only one grounded connection.
IMPORTANT
The DC terminal block in Table 10 and Figure 2 are for illustrative
purposes only. Your DC terminal block can differ in size, shape, and
color to what is shown.
Rockwell Automation Publication 6300P-UMOO1C-EN-P - December 2022
17
Chapter 2
Installation
Figure 2 - DC Power Connector Assembly
F
B
G
A
C
D
E
Table 10 - DC Terminal Block Terminal Connection Specifications
Note No.
Attribute
2
Description
DC+ (24V DC nominal) recommended
power wire size
DC- (0V DC) recommended
power wire size
3
Stripped wire length
4
Torque range to
secure DC power wires
7 mm
(0.275 in.)
0.22...0.25 N•m
(0.16...0.18 ft•lb)
5
Torque value to
reinstall DC terminal block to industrial PC
0.3 N•m
(0.22 ft•lb)
1
1.5 mm2
(16 AWG)
4
4
5
5
3
3
1
2
1.
1. Remove the DC terminal block from the panel PC chassis.
2. Open the power connector assembly kit shipped with the panel PC (A in Figure 2).
3. Insert the cable tie through the slots of the appropriate connector half 
(B in Figure 2).
IMPORTANT DC power wires must be of stranded copper, certified for at least
85 &deg;C (185 &deg;F) operation, and sized according to Table 6.
4. Strip the end of each DC power wire to the length in Table 10.
5. Insert each stripped end into the DC terminal block as shown in Table 10.
6. Tighten the screws on top of the terminal block to secure the DC power wires to the
torque value in Table 10.
7. Slide the connector half with the attached tie onto the end of the DC terminal block
(C in Figure 2).
8. Tighten the cable tie so it is snug against the terminal wires.
9. Use cutting pliers to cut the excess part of the cable tie (D in Figure 2).
10. Install the white label supplied with the kit (E in Figure 2). The white label can be used
for identification or other information.
11. Align and install the other connector clamp half to complete the assembly
(F in Figure 2). When installed correctly, both tabs of the clamp half-lock into place.
12. Reconnect the DC terminal block with the connector assembly to the panel PC chassis
(G in Figure 2).
13. Torque the DC terminal block flange screws to the values in Table 10.
14. Turn on the main power switch or breaker.
18
Rockwell Automation Publication 6300P-UMOO1C-EN-P - December 2022
Chapter
3
Operation
Operating Guidelines
Follow these operating guidelines for your panel PC.
When your panel PC is mounted in an enclosure:
• operator access is limited to the front of your panel PC, which includes the display and
the touch screen.
IMPORTANT
•
Access to components behind the panel where your panel PC is
installed is restricted to authorized and properly trained
personnel.
keep the enclosure door closed during operation to minimize dust and other airborne
contamination entering your panel PC. Open the door only for routine maintenance.
ATTENTION: Do not operate your panel PC with the covers removed. All
covers are required to maintain its electromagnetic interference (EMI)
shield.
•
•
Always use the proper shut-down procedures as required by your OS, such as the Shut
Down command in the Microsoft Windows&reg; OS.
After you shut down your panel PC, do not apply power again until shutdown is
complete.
Touch Screen Precautions
WARNING: Failure to follow these instructions can result in potential death,
serious injury, or equipment damage.
Use of the LCD screen could result in a potentially hazardous outcome if the LCD
screen darkens, is difficult to read, or the back light is not functioning properly.
Do not use the LCD touch screen under these circumstances.
The design of the system must consider the possibility of the LCD screen or
LCD touch screen to lose functionality, which can result in the inability to use,
maintain, or change control of the system. The touch screen cannot be the
single point of control of critical functions and is not intended to replace an
E-stop. Design of the system must follow all applicable code and good
engineering practice. Factors to consider include:
• the possibility of an unreadable LCD screen.
• the possibility of an inoperable touch screen.
• unexpected communication errors or delays.
• operator error in the control of the system.
• proper use of E-stops and other safety practices.
You must provide means to achieve a safe state during anomalies and verify
that the system has adequate redundancy for critical functions.
Rockwell Automation Publication 6300P-UM001C-EN-P - December 2022
19
Chapter 3
Operation
Touch Screen Calibration
Table 11 - Calibration
Touch Screen Type Driver
Analog Resistive
eGalax&reg;
PCAP
Microsoft Windows&reg; HID (Human Interface Device)
Panel PC LEDs and Buttons
Field Calibration
Yes
No
Once your panel PC is powered on, various light-emitting diodes (LEDs) will illuminate or
update to indicate its current state. The following tables detail the LEDs and buttons on your
panel PC.
Table 12 - LED and Button Descriptions
LED Location
Note No.
LED or
Button Name
LED Color
Lit State Indicates
Power is drawing from the input
power supply.
UPS unit is not properly connected.
Yellow
ACTION: Check the UPS connection.
Power is drawing from the UPS unit.
Flashing Yellow ACTION: Restore power to the input
power supply.
Panel PC has exceeded its operating
Red
temperature. ACTION: See Thermal
Alarm on page 43.
Real-time clock (RTC) battery is lower
2.5V. ACTION: Replace before the
Flashing Red than
RIT battery gets lower and risks loss
of date and time.
Green
Watchdog is working properly.
Red
Watchdog timer has expired.
Access to a mass storage device (SSD
Yellow
or CFast) is happening through a
SATA channel.
The panel PC is powered off or the
No Color
CPU is not starting.
• The panel PC is powered on.
• The system is in a low-power state,
Green
and current session information is
being stored in the RAM.
Panel
PC is being powered by the UPS
Flashing Green unit while
the main power is missing.
Panel
PC
is
safe to power off; the OS
Yellow
has been shut down successfully.
When pressed, forces an internal
reset, as if power was lost
temporarily and then returned.
IMPORTANT: A system reset can
—
cause data loss and possible
corruption to the OS. Before pressing
this button, try keyboard and mouse
commands or if the resumed DC
power does not restart the panel PC.
Green
1
Power Supply LED
2
Over temperature/
battery fault LED
3
Watchdog LED
4
Mass Storage LED
Front View
Display Bezel(a)
5
Bottom View
6
7
2 3
4 5
5
1
On/Off/Standby/
UPS LED
8
6
System Reset
Button
7
Watchdog Reset
Button
—
8
Datalink LED
No Color
Green
9
Data Speed LED
9
20
Turns off the watchdog LED (item 3).
No Datalink is present.
Datalink is established.
Datalink
is established and there is
Flashing Green data transfer.
No Color
10 Mbps
Green
100 Mbps
Flashing Green 1000 Mbps (1 Gbps)
Rockwell Automation Publication 6300P-UM001C-EN-P - December 2022
Chapter 3
Manual Start
Operation
Follow these steps to manually start your panel PC
IMPORTANT
The following steps apply when your panel PC must be started manually,
and DC power has been previously connected.
See Connect the DC Power on page 16 if power has never been
connected.
1.
Make sure that all necessary peripheral devices are connected to the corresponding I/O
ports on your panel PC.
2. Make sure any connected components with separate power supplies (such as an
external display) are turned on first.
3. Press the system reset power button on the front panel. See Table 12 on page 20 for
button locations.
Restart
A keyboard and mouse must be connected to perform the following steps.
Use either of the following methods to restart your panel PC.
• Method 1: From the Start menu, click or select Restart.
• Method 2: Press Ctrl+Alt+Delete, then click or select Restart.
During a restart, the following occurs:
• RAM is cleared.
• Power on self test (POST) starts.
• Peripheral devices are initiated.
• Microsoft Windows&reg; OS loads.
Use the display to view the progress of the POST, initialize any peripheral devices, and the
startup dialogs for any installed Windows&reg; OS.
Reset
IMPORTANT
A system reset can cause data loss and possible corruption to the OS.
Before performing a system reset, try keyboard or mouse commands or
if the resumed DC power does not restart the system.
Use this method when power has been interrupted temporarily, and your panel PC is
unresponsive when power returns.
If methods to restart your panel PC are unsuccessful, then:
1. Press the system reset button on the front of your panel PC. See Table 12 on page 20 for
the reset button location.
Shut Down
Perform one of the following methods to properly shut down your panel PC.
A keyboard and mouse must be connected to perform the following steps.
•
•
Method 1: From the Start menu, click or select Shut Down.
Method 2: Press Ctrl+Alt+Delete, then click or select Shut Down.
Use Start menu, click or select Shut Down.
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Operation
Notes:
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4
System Settings
A keyboard, mouse, and USB drive (16 GB minimum) are required to perform the
steps in this chapter. A keyboard with numeric keypad is preferred to easily
navigate within the setup utility.
IMPORTANT
Use the Setup Utility
Do not insert your USB drive until instructed to do so.
About the Setup Utility
Each panel PC has a setup utility, a hardware configuration program built into the universal
extensible firmware interface (UEFI). You can run the set-up utility to modify specific items
from a selected menu:
:
Table 13 - Modifications Through the Setup Utility
Pull-down Menu
Modification
Main (default menu)
Advanced
Chipset
Security
Boot
Save and Exit
change the system date and time as part of a commissioning step (1) (2)
view the UEFI version (within System Information) and system memory (3)
redefine communication ports to help prevent conflicts and modify network configuration
when a LAN with a pre-boot execution environment (PXE) is needed
review the chipset of the motherboard on your box PC
add/change passwords or modify security settings when system security is required
change the boot device order to prioritize storage devices
save and exit the setup utility
(1) A commissioning step occurs when: (a) your box PC is initially powered on, (b) a Windows OS image is restored (6300B book
mount box PC only), or (c) the UEFI is upgraded.
(2) You can also modify this setting in the Windows OS through Control Panel &gt; Date and Time.
(3) You can also view this setting in the Windows OS. Type “info” in the Search field of the Windows task bar, then click “System
Information”.
View and Modify Settings
The setup utility is accessible through the POST (power on self test). Follow these steps to
access and modify options within the setup utility:
1. Manually start or restart your box PC. See Manual Start on page 21 or Restart on page 21.
The POST initiates.
2. Press ‘F2’ to access the setup utility from the POST.
To temporarily change the boot order, press F10 to directly access the Boot
menu.
3. Use the numeric keypad on your connected keyboard to modify the setup utility.
See Table 13 to navigate to the applicable menu.
Movement
Up
Down
Numeric Keypad Key
8
2
Function within Current Menu
toggle between fields in current menu
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Movement
Numeric Keypad Key
Page Up
9
Page Down
3
Home
7
End
1
Left
4
Right
6
Next lower value - or F5 function key
Next higher value + or F6 function key
Back Up/Restore OS Image
Function within Current Menu
toggle between fields
move from top or bottom of items
select menus on the menu bar
select lower or higher value within a field
Initial Steps
Before you can back up or restore the Windows&reg; OS image, you must perform the following
steps:
• Step 1: Download the Accessory Files
• Step 2: Install the USB Drive Utility
• Step 3: Create a Bootable USB drive
Step 1: Download the Accessory Files
You must be registered with the Rockwell Automation PCDC website and accept a
User Agreement before you can download files.
To download the accessory files, perform the following steps.
1. Navigate to rok.auto/pcdc.
2. Click ‘Download by Product’ from the Download section.
3. ’Type the ‘6300P’ within the Search field. A list of products appears.
4. Select your product.
5. Click the result within the result area, then click the Downloads button.
6. Click ‘Select Downloads’ under the search results. An ‘Available Downloads’ popup
window appears.
Use the appropriately named batch (BAT) file to
Back Up the OS Image on page 26 or to Restore the OS Image on page 27
7. Select and download the accessory files with an ISO and BAT file extension.
IMPORTANT
Do not change the file name of the downloaded batch (BAT) file.
Step 2 — Install a USB Drive Utility
Rufus, a commonly used, no-cost USB drive utility, is referenced in the upcoming
sections of this chapter. Download Rufus from https://rufus.ie/.
Other utilities can offer slightly different methods to create a bootable USB drive.
In those cases, follow their instructions.
8. Install a USB drive utility of your choice to your box PC.
9. Follow the USB drive utility manufacturer’s on-screen instructions for proper
installation.
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Step 3: Create a Bootable USB Drive
These items are required to perform the following steps:
• USB drive (16 GB minimum), and
• installation of a bootable USB utility (such as Rufus).
IMPORTANT
The steps and graphics below are specific to the Rufus USB utility.
10. Connect the USB drive to your panel PC.
11. Open the bootable USB utility. The Drive Properties menu appears.
[B]
[A]
12. Select ‘Disk or ISO image (please select)’ [A] from the ‘Boot selection’ pull-down menu.
13. Click the ‘SELECT’ button [B]. An Open window appears displaying downloaded files.
14. Select the ISO file that you downloaded from the Rockwell Automation PCDC site. The
‘Boot selection’ field updates to the selected ISO file [C] and the ‘Volume label’ field
populates to the ISO file name [D].
[C]
[E]
[F]
[D]
[G]
[H]
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.
The ‘Volume label’ field (D) automatically populates with the ISO file name
selected. You can rename the file if necessary.
15. Select the following from other pull-down menus:
Pull-down Menu
Partition scheme
Target system
File system
Selection
MBR
BISON (or UEFI-CSM)
MTFS
Graphic Notation
E
F
G
16. Click the Start button [H]. A popup dialogue appears to state any data on the USB drive
will be erased.
17. Click the OK button within the Warning dialogue box.
18. Use the Status portion of the dialog box to monitor the boot progress.
19. Click the Close button once the boot process is complete.
Back Up the OS Image
To back up the OS image, perform the following steps.
IMPORTANT
1.
2.
3.
4.
Before proceeding, you must first Step 1: Download the Accessory Files
on page 24 and Step 3: Create a Bootable USB Drive on page 25.
Copy the BackupImage.bat file on your panel PC to the bootable USB drive.
Restart your panel PC.
During the POST, press F10 to access the Boot Menu.
Use the down arrow (2) to toggle down to the bootable USB drive you created, then
press the Enter key.
The Microsoft Windows Protective Environment (WinPE) then boots from the USB drive.
5. Navigate to the directory where the BAT file is located. For example: if you know the BAT
file in on the ‘D:’ drive, type ‘D:’, then press the Enter key.
6. Type ‘BackupImage.bat’, then press the Enter key. The following batch file script
appears:
IMPORTANT
26
The wim file name cannot have any space characters. Use the
underscore character instead.
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7. In the directory, type ‘BackupImage NameFile.wim’, where ‘NameFile’ is the name of
the file you want to back up.
8. Press the Enter key. A confirmation screen appears.
9. Confirm that the targeted drive is correct.
10. Press the ‘Y’ key, then press the Enter key. The following script appears after the backup process has completed.
11. Once the backup image is saved, perform one of the following actions:
• Restart your panel PC, type ‘exit’, then press the Enter key or
• Shut down your panel PC, type ‘wpeutil shutdown’, then press the Enter key.
Restore the OS Image
To restore the OS image on your panel PC, perform the following steps.
IMPORTANT
1.
2.
3.
4.
Before you can restore the OS image, you must first Step 1: Download
the Accessory Files on page 24 and Step 3: Create a Bootable USB Drive
on page 25.
When you restore the OS image, all files on your panel PC storage drive
are erased.
Copy the WIM and BAT files on your panel PC desktop to the bootable USB drive.
Restart your panel PC.
During the POST, press F10 to access the Boot Menu.
Use the down arrow (2) to toggle down to the bootable USB drive you created, then
press the Enter key.
The Microsoft Windows Protective Environment (WinPE) then boots from the USB drive.
5. Navigate to the directory where the BAT file is located. For example: if you know the BAT
file in on the ‘D:’ drive, type ‘D:’, then press the Enter key. .
IMPORTANT The wim file name cannot have any space characters. Use the
underscore character instead.
6. In the directory, type ‘RestoreImageUEFI.bat NameFile.wim’ where NameFile is the
name of the file that you wish to restore.
EXAMPLE Correct character structure example of a wim file:
D:\RestoreImageUEFI.bat System_ImagePanelPC_6300_windows_10_2020_LTSC.wim
7. Press the Enter key. A confirmation screen appears.
The device name and capacity of your panel PC can differ from what is
displayed in the conformation screen.
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8. Confirm that the targeted drive is correct.
9. Press the ‘Y’ key, then press the Enter key. The following script appears after the
restoration process is completed:
10. Once the backup image is saved, perform one of the following actions:
• Restart your panel PC, type ‘exit’, then press the Enter key or
• Shut down your panel PC, type ‘wpeutil shutdown’, then press the Enter key.
Update the UEFI
Occasionally, an UEFI update is released to enhance the performance of or to correct an
anomaly of your panel PC. In such instances, a UEFI update can be downloaded from
rok.auto/pcdc.
IMPORTANT
The USB drive must be formatted as a FAT32 file system type before
proceeding to later steps.
Create/Verify a FAT32-formatted USB Drive
1. Connect the USB drive to your panel PC.
2. In File Explorer, right-click on the USB drive icon then select Properties.
3.
3. In Properties, verify that the file system type is FAT32.
4. Click the Cancel button to close the Properties popup window.
5. If the drive is FAT32-formatted: proceed to Download the Updated UEFI Files on
page 29. If the drive is not FAT32-formatted: proceed to step 6.
IMPORTANT
If the USB drive must be FAT32-formatted, all files on the USB
drive will be erased permanently. Before you proceed, transfer
any required files to another location.
6. Right-click on the USB drive icon, then select Format.
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7. Select ‘FAT32(Default) from the File system pull-down menu.
8. Click the Start button to format the USB drive to FAT32. A confirmation box appears
once the format is complete.
9. Click the OK button.
Download the Updated UEFI Files
You must be registered with the Rockwell Automation PCDC website and
accept a User Agreement before you can download the files.
To download the updated UEFI, perform the following steps.
1. Access rok.auto/pcdc.
2. Click ‘Download by Product’ from the Download section.
3. ’Type the ‘6300P’ within the Search field. A list of products appears.
4. Select your product.
5. Click the result within the result area, then click the Downloads button.
6. Click ‘Select Downloads’ under the search results. An ‘Available Downloads’ popup
window appears.
7. Select the UEFI file within the BIOS category of the popup window, then click the
Downloads button.
8. Download the UEFI file to the FAT32-formatted USB drive connected to your panel PC.
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Chapter 4
System Settings
Update the UEFI
1.
Verify that the following files are on your USB drive:
• ShellFlash64.efi
2.
3.
4.
5.
• AfuEfix64.efi
• UEFI upgrade (bin) file
If these files are not on your USB drive, complete all steps within the
Download the Updated UEFI Files on page 29
Start or restart your panel PC.
During POST, press the F2 key to access the set-up utility.
Use the right (6) arrow to toggle over to the ‘Advanced’ menu.
Use the down (2) arrow to toggle down to ‘PCH-FW Configuration’, then press the Enter
key.
6. Use the down (2) arrow to toggle down to ‘Firmware Update Configuration’, then press
the Enter key.
7. Enable ‘Me FW Image Re-Flash’, then press the Enter key.
IMPORTANT
The ‘Me FW Image Re-Flash’ option is valid only after the next
restart of your panel PC. It resets automatically with the
following panel PC restart.
A Save and Exit Setup popup window appears.
8.
9.
10.
11.
12.
Select ‘Yes’ then press the Enter key.
Restart your panel PC.
During POST, press F2 to enter the setup utility.
Use the right (6) arrow to toggle over to the ‘Save and Exit’ menu.
Use the down (2) arrow to toggle down to ‘Launch EFI Shell from the filesystem device’.
13. Press the Enter key.
The internal UEFI shell appears.
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14. Type “FSx:” (where ‘x’ is the number that is shown for your mapped USB drive).
15. Press the Enter key.
To verify you moved to the USB drive, use the command ‘dir’ to confirm that
the downloaded files are there.
16. To update the UEFI, type “AfuEfix64.efi &quot;NAME_OF_THE_BIN_FILE.bin&quot; /x /me /p /b /n”.
17. Press the Enter key.
ATTENTION: Do not disconnect power from your panel PC unto after
the UEFI update procedure is complete. Power loss during this
procedure can cause your panel PC to be inoperable.
18. Once the UEFI update procedure is complete, restart your panel PC. 
See Restart on page 21 to properly restart your panel PC.
In some instances, your panel PC may restart more than once before POST.
The POST initiates.
19. During POST, press the F2 key to enter the set-up utility.
20. Use the right (6) arrow to toggle over to the ‘Save &amp; Exit’ menu.
21. Use the down (2) arrow to toggle down to ‘Default Options’.
The following options are available:
UEFI Setting
Function
Restore Defaults
Restores the default values for all set-up options.
Save as User Defaults Save the changes that are already done as user defaults.
Restore User Defaults
Restores the user defaults to all set-up options.
Restore RealTime Defaults
Restores the real-time default settings.
22. Select a preferred UEFI setting.
23. (Optional) Press the F9 key to select optimized defaults.
24. Press the F10 key to save and exit the set-up utility.
Restore Factory Defaults
When a password is forgotten or a critical setup item is erroneously changed, the UEFI setup
utility cannot be entered. If the UEFI setup utility cannot be entered, the DIP switch must be
accessed and changed to reset to the UEFI factory-default settings.
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Chapter 4
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IMPORTANT
Access to internal components of your panel PC is restricted to a
qualified and properly trained person.
Reset the DIP Switch
To access and reset the DIP switch, perform the following steps.
Use the toggle buttons on your numeric keypad to navigate within the set-up
utility for the following steps.
1.
2.
3.
4.
Shut down your panel PC. See Shut Down on page 21.
Remove the cover from your panel PC. See Remove/Reinstall the Cover on page 41.
Locate the DIP switch bank SW4.
Move switch 3 of bank SW4 to ‘On’ (factory reset).
Off
On
5. Reinstall the cover. See Reinstall the Cover on page 41.
6. Manually start your panel PC. See Manual Start on page 21.
A warning popup appears (as opposed to the POST).
7. Press the Enter key.
The warning popup disappears after you press the Enter key, but the
‘Warning: SW4-3 = ON’ message remains until shut down your panel PC.
8. Manually shut down your panel PC. See Shut Down on page 21.
9. Remove the cover. See Remove the Cover on page 41.
10. Move switch 3 of bank SW4 to ‘Off’.
11. Reinstall the cover. See Reinstall the Cover on page 41.
12. Manually start your panel PC. See Manual Start on page 21.
13. During POST, press the F2 key to enter the UEFI set-up utility.
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14. Use the right (6) arrow to toggle over to the ‘Save &amp; Exit’ menu.
15. Use the down (2) arrow to toggle down and select ‘Restore RealTime Defaults’.
16. (Optional) Press F9 to select optimized defaults.
17. Press F10 to save and exit the set-up utility.
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Notes:
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Chapter
5
Change Settings in BIOS Firmware
This section provides instruction on changing your Secure Boot Default Settings in the AMI
(Aptio&reg;) BIOS.
A keyboard, mouse, and USB drive (16 GB minimum) are required to perform the
steps in this chapter. A keyboard with numeric keypad is preferred to easily
navigate within the setup utility.
About Secure Boot
Secure Boot is a security feature that is implemented into the universal extensible firmware
interface (UEFI) basic input/output system (BIOS). This security feature verifies the integrity of
the operating system (OS) and helps prevent unauthorized programs (such as boot kits) from
infecting your machine mount box PC.
Secure Boot uses a public key infrastructure to make sure that your machine mount box PC
boots using only software that is trusted by the manufacturer. In addition, with Secure Boot
enabled, Windows&reg; 10 requires drivers that are digitally signed by Microsoft&reg;.
T
Disable Secure Boot
IMPORTANT
The ‘Secure Boot Option’ must be set to ‘Disabled’ if your machine
mount box PC is:
• running Windows Operating System (OS) 7, non-Windows OS (such as
Linux, ThinManager&reg;), or real-time environment (such as Codesys).
- these are considered an untrusted source where you may receive a
secure boot violation.
• using additional hardware with boot ROM (such as graphic cards or
RAID controllers).
To disable Secure Boot in your BIOS, follow these instructions.
See the navigation key at far right of the setup screen to properly navigate with
your keyboard.
1. Restart your machine mount box PC using one of the following methods:
a. from the Start menu, select ‘Restart’ or
b. press Ctrl+Alt+Delete on an attached keyboard and select ‘Restart.’
2. Press the ‘F2’ key. An initial setup screen appears.
3. Navigate over to the ‘Save and Exit’ menu.
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Chapter 5
Change Settings in BIOS Firmware
4. Navigate down to ‘Restore Legacy Support’. A ‘Restore Legacy Support’ popup menu
appears.
5. Select ‘Next Boot’. A warning appears within the ‘Restore Legacy Support’ popup menu.
6. Select ‘OK’, then press the ‘F10’ key to save and exit the BIOS.
If Windows 7 support is needed on Skylake systems, the ‘Restore Windows 7
Defaults’ could be used. This restore performs the following actions: (1) disables
Secure Boot, (2) restores legacy support, (3) disables the trusted platform module
(TPM) (which is not supported by Windows 7), and (4) sets a timer to a legacy timer
that is supported by Windows 7.
Enable ThinManager
The minimum versions of ThinManager&reg; software required are:
• ThinManager v11.0.0
• TermCap 9.13.1.0 or TermCap2 13.1.0
• Firmware 13.0.x
To enable ThinManager in your BIOS, follow these instructions.
1.
2.
3.
4.
5.
6.
7.
8.
36
See the navigation key at far right of the setup screen to properly navigate with
your keyboard.
Restart your machine mount box PC using one of the following methods:
a. from the Start menu, select ‘Restart’ or
b. press Ctrl+Alt+Delete on an attached keyboard and select ‘Restart.’
Press the ‘F2’ key. The initial setup screen appears.
Navigate over to the ‘Boot’ menu.
Select ‘ThinManager’ as ‘Boot Option #1’ for the boot option priority.
Navigate over to the ‘Advanced’ menu.
Navigate down to ‘Network Stack Configuration’.
Select ‘Network Stack’.
Navigate over to the ‘Save and Exit’ menu.
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Change Settings in BIOS Firmware
9. Navigate down to ‘Restore Legacy Support’. A ‘Restore Legacy Support’ popup menu
appears.
10. Select ‘Next Boot’. A warning appears within the ‘Restore Legacy Support’ popup menu.
11. Select ‘OK’, then press the ‘F10’ key to save and exit the BIOS
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Chapter 5
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Notes:
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Chapter
6
Maintenance and Service
Your 6300P panel PC is designed for lower maintenance cost. However, maintenance or
service can occur in the following instances:
• Clean external surfaces.
• Replace the RTC battery.
• Add accessories and replacement parts. You can view the full list of replacement parts
here.
We recommend that you use only Allen-Bradley&reg; approved replacement parts.
IMPORTANT
Access to internal components of your panel PC is restricted to
qualified and properly trained personnel.
Review the specifications of a new component before you install it to
verify that it is compatible with your panel PC.
Record the model number, serial number, and any other pertinent information of
your new components for future reference.
Use the procedures in this chapter to help you maintain and service your 6300P panel PC.&lt;
IMPORTANT
Before performing any maintenance or service to your 6300B box PC or
6300T thin client, you must follow the Maintenance Precautions and
complete the Prepare for Maintenance and Service instructions.
you install a new component, review its specifications to verify compatibility.
Maintenance Precautions
Voltage Precautions
SHOCK HAZARD: This panel PC contains line voltages. Disconnect all power to
your panel PC before you install or remove components. Failure to disconnect
power can result in damage to your panel PC.
Electrostatic Discharge Precautions
ATTENTION: Electrostatic discharge (ESD) can damage static-sensitive
devices or microcircuitry. Be sure to:
Disconnect all power before you work on your panel PC as detailed in Voltage
Precautions.
Observe proper packaging and grounding techniques to help prevent damage.
Follow these ESD precautions:
• Transport your panel PC and replacement parts in static-safe containers, such as
conductive tubes, bags, or boxes.
• Keep electrostatic-sensitive parts in their containers until they arrive at the designated
static-free work area.
• Cover the designated work area with approved static-dissipating material:
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Chapter 6
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- Use an anti-static wriststrap that is connected to the work surface.
- Use properly grounded tools and equipment.
Keep the designated work area free of nonconductive materials, such as ordinary
plastic assembly aids and foam packing.
Avoid contact with pins, leads, or circuitry.
Always hold components with a printed circuit board (PCB) by its edges and place it with
the assembly side down.
•
•
•
Prepare for Maintenance
and Service
To avoid loss of data: Before you install hardware or perform maintenance
procedures that require access to internal components, we recommend that you
back up all data.
IMPORTANT
Read and understand all installation and removal procedures before you
configure the computer hardware.
1. Properly shut down your panel PC. See Shut Down on page 21 for instruction.
2. Disconnect all peripheral cables, including the power supply. This avoids exposure to
high energy levels.
Label each cable to expedite reassembly.
3. Loosen the mounting screws within the keyholes of the bracket from the mounting
surface.
4. Lift your panel PC off of the mounting screws.
5. Use a screwdriver to remove the bracket from your panel PC.
6. Place your panel PC face down on a clean, static-free surface.
Clean Exterior Surfaces
For optimal performance, it is important to periodically clean the exterior surfaces of your
panel PC. Perform the following steps to clean the integrated touch screen display.
IMPORTANT
1.
To be sure that the screen objects on the touch screen do not activate
while cleaning the exterior surfaces, properly shut down your panel PC,
then disconnect the power at the power source.
Perform all steps in Prepare for Maintenance and Service on page 40.
ATTENTION: Do not use abrasive cleaners, solvents, brushes, or highpressure washes as this can cause damage to the touch screen.
2. Use a clean sponge or a soft cloth dampened with water to wipe the surfaces of your
panel PC.
3. Dry the display with a chamois or moist, cellulose sponge to avoid water spots.
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Remove/Reinstall the Cover
Maintenance and Service
Figure 3 - Cover Screw Locations
Remove the Cover
To install, replace, or upgrade internal panel PC components, you must first remove the cover.
1. Follow the steps for Prepare for Maintenance and Service on page 40.
2. Use a #2 Phillips screwdriver to remove the three screws from the back cover of your
panel PC.
3. Remove the cover.
Reinstall the Cover
To reinstall the cover, perform the following steps.
1. Properly seat the cover on the chassis of your panel PC.
2. Tighten the three screws to secure the cover.
3. Follow the steps in Post-configuration on page 42.
Replace the Battery
All 6300P panel PCs use nonvolatile memory that requires a real-time clock (RTC) lithium
battery to retain system information when power is removed. This RTC battery must be
replaced during the life of your panel PC.
The RTC battery life depends on the amount of time your panel PC is powered on, known as ontime. The thermal light-emitting diode (LED) status indicator located on the back of your
6300P panel PC (see Panel PC LEDs and Buttons on page 20) flashes red when the RTC battery
is lower than 2.5V.
Follow these steps to replace the RTC battery.
WARNING: A Lithium CR2032 3V RTC battery must be used. 
If the incorrect RTC battery is used, there is a risk of explosion.
IMPORTANT
Battery replacement requires work near static-sensitive equipment.
Therefore, only service personnel must replace the battery.
IMPORTANT
Once the RTC battery is replaced, all unified extensible firmware
interface (UEFI) settings return to their default values. If UEFI settings
were set to a value other than the default, the UEFI must be
reconfigured.
1. Perform all steps in Prepare for Maintenance and Service on page 40.
2. Remove the cover from your panel PC. See Cover Screw Locations on page 41.
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Maintenance and Service
3. Locate the battery on the motherboard.
4. Remove the retired battery.
5. Install a new Lithium CR2032 3V battery with the positive polarity facing the locking tab.
The UEFI resets to default values.
6. Follow the steps in Post-configuration on page 42.
Post-configuration
42
Follow these steps after you install or replace a hardware component.
1. If removed, reinstall the cover. See Reinstall the Cover on page 41.
2. Reinstall the bracket and remount your panel PC.
3. Reconnect the peripheral cables and power cord.
4. Turn on the main power switch or breaker.
5. Manually start your panel PC. See Manual Start on page 21.
6. If necessary, reconfigure the UEFI settings if the default values are not suitable for your
application. See Update the UEFI on page 30.
Rockwell Automation Publication 6300P-UM001C-EN-P - December 2022
Chapter
7
Troubleshooting
Thermal Alarm
Your 6300P panel PC has a dedicated light-emitting diode (LED) status indicator that
illuminates when your panel PC reaches its operating temperature. See Table 12 on page 20 for
the LED locations and their functions.
The internal temperature is measured near the CPU. The over-temperature LED illuminates
when a thermal limit of 85 &deg;C (185 &deg;F) is reached. Follow these steps to determine where an
operating threshold has been reached.
Use the toggle buttons on your numeric keypad to navigate within the set-up
utility for the following steps.
1.
2.
3.
4.
5.
Properly shut down your panel PC as stated in Shut Down on page 21.
Apply power to your panel PC.
During POST, press F2 to access the UEFI set-up utility:
In the Main menu, use the right (6) arrow to toggle over to the Advanced menu.
In the Advanced menu, use the down (2) arrow to toggle down to select ‘Hardware
Monitor’, then press the Enter key.
6. Use the information provided in the ‘Hardware Monitor” menu to determine if there is an
issue with internal voltages or component temperatures.
Isolate Issue
Follow these steps to identify and isolate an issue with your panel PC operation.
1. Properly shut down your panel PC as stated in Shut Down on page 21.
2. Disconnect power and all peripheral devices from your panel PC.
3. Verify the following are properly connected (if present):
• keyboard
• mouse
4. Reconnect power to your panel PC. The POST initiates and one of three events occurs:
• the startup process completes,
• a non-fatal error occurs and the related error message is displayed, or
• a fatal error occurs and the startup process ends.
If
the panel PC powers on
the issue is with a specific software or driver
Then
reconnect all peripheral devices one at a time until
the issue occurs
reinstall the software or driver
If an issue cannot be identified by these steps or a fatal error occurs, see 
Rockwell Automation Support on the back page for technical support.
Rockwell Automation Publication 6300P-UM001C-EN-P - December 2022
43
Chapter 7
Troubleshooting
Integrated Display
The following table lists typical problems that are possible with the integrated display. It
contains symptoms and possible actions to correct a problem.
Table 14 - Troubleshoot the Integrated Display
Symptom
Blank screen
Out of Range
Picture is
scrambled
Action
The video mode could be out of range. Change to the recommended resolution; 
see Picture is not clear action.
Disable the screen saver on your panel PC.
Verify that the power cord is connected.
Test the outlet by plugging in a properly functioning device.
Replace the suspected faulty cable or power cord.
Have the monitor serviced.
Check the maximum resolution and the frequency on the video port of your panel PC.
The video mode could be out of range. Change to the recommended resolution; 
see Picture is not clear action.
Check the maximum resolution and the frequency of the video (DVI-D) port of your panel PC.
1. Verify that the recommended display resolution and screen refresh frequency rate are
selected.
2. On the Windows&reg; desktop, right-click and select ‘Display Settings’.
3. Scroll down to ‘Scale and Layout’.
4. Verify that the recommended display resolution is selected from the pull-down menu. In
this example, 1920 x 1080 is the recommended resolution.
Picture is not
clear
Applications
appear blurry
Image is not
stable
Screen jitter or
noisy video
44
IMPORTANT: If the recommended resolution is not selected, a popup message appears,
confirming to ‘Keep Changes’ or “Revert” followed by a recommendation to change to an
optimal resolution.
Minimize unnecessary accessories such as video extension cables.
1. On the Windows&reg; desktop, right-click and select Display Settings.
2. Scroll down to ‘Scale and Layout’.
3. Select ‘Advanced Scaling’ Settings.
4. Verify ‘Fix Scaling for Apps’ is set to ‘On’.
The video mode could be out of range. Change to the recommended resolution; 
see Picture is not clear symptom.
Check for proper video cable installation. Replace the suspected faulty cable.
The video mode could be out of range. Change to the recommended resolution; 
see Picture is not clear symptom.
Check for proper video cable installation. Replace the suspected faulty cable.
Reroute the cables or replace suspected faulty cables.
Rockwell Automation Publication 6300P-UM001C-EN-P - December 2022
Chapter 7
System Default Options
Troubleshooting
If your panel PC displays an error after you have made changes in the set-up menu, you must
load the system default settings. The system default settings have been selected to optimize
your panel PC performance.
To load the system defaults, perform the following steps.
A keyboard and mouse must be connected to perform the following steps.
Use the toggle buttons on your numeric keypad to navigate within the set-up
utility for the following steps.
1.
Restart your panel PC using the appropriate method for the installed operating system.
For more information, see Restart on page 21.
2. During POST, press F2 to access the UEFI set-up utility.
3. Use the right (6) arrow on your numeric keypad to toggle over to the ‘Save and Exit’ tab.
4. Use the down (2) arrow on your numeric keypad to toggle down and select a default
option.
UEFI Setting
Function
Restore Defaults
Restores the default values for all set-up options.
Save as User Defaults Save the changes that are already done as user defaults.
Restore User Defaults
Restores the user defaults to all set-up options.
Restore RealTime Defaults
Restores the real-time default settings.
5. Select a preferred UEFI setting.
6. (Optional) Press F9 to select optimized defaults.
7. Press F10 to save and exit the set-up utility.
Ship/Transport
ATTENTION: To avoid physical damage to your panel PC, do not ship or
transport your panel PC until it is removed from the machine, panel, or rack.
Before shipping or transporting your panel PC to another location, you must (1)
perform the proper shut down procedure, (2) remove any peripheral cables, (3)
remove it from the installation site, then (4) place it in its original packing
material. 
Rockwell Automation is not responsible for damage when it is shipped or
transported while installed in a machine, panel, or rack and if it is not placed
in its original packing material.
Rockwell Automation Publication 6300P-UM001C-EN-P - December 2022
45
Chapter 7
Troubleshooting
Disposal
At the end of its life, collect the panel PC separately from any unsorted
municipal waste.
You cannot dispose of panel PC equipment like other waste material. Most panel PCs and
monitors contain heavy metals that can contaminate the earth. Therefore, check with local
health and sanitation agencies for proper ways to dispose of monitor equipment safely.
When a storage drive is part of your disposal, permanently erase any data on it or destroy the
drive before disposing of it.
46
Rockwell Automation Publication 6300P-UM001C-EN-P - December 2022
6300P Panel PC User Manual
Notes:
Rockwell Automation Publication 6300P-UM001C-EN-P - December 2022
47
Rockwell Automation Support
Use these resources to access support information.
Technical Support Center
Local Technical Support Phone Numbers
Technical Documentation Center
Literature Library
Product Compatibility and Download Center
(PCDC)
Find help with how-to videos, FAQs, chat, user forums, Knowledgebase, and product
notification updates.
Locate the telephone number for your country.
Quickly access and download technical specifications, installation instructions, and user
manuals.
Find installation instructions, manuals, brochures, and technical data publications.
Download firmware, associated files (such as AOP, EDS, and DTM), and access product
release notes.
rok.auto/support
rok.auto/phonesupport
rok.auto/techdocs
rok.auto/literature
rok.auto/pcdc
Documentation Feedback
Your comments help us serve your documentation needs better. If you have any suggestions on how to improve our content, complete the
form at rok.auto/docfeedback.
Waste Electrical and Electronic Equipment (WEEE)
At the end of life, this equipment should be collected separately from any unsorted municipal waste.
Rockwell Automation maintains current product environmental compliance information on its website at rok.auto/pec.
Allen-Bradley, expanding human possibility, FactoryTalk, Rockwell Automation, and ThinManager are trademarks of Rockwell Automation, Inc.
Aptio is a trademark of AMI (American Megatrends Inc.).
CFast is a trademark of CompactFlash Association.
EtherNet/IP is a trademark of ODVA, Inc.
Rufus (Reliable USB Formatting Utility with Source) is a trademark of Akeo Consulting.
Windows is a trademark of Microsoft Corporation.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
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Supersedes Publication 6300P-UM001B-EN-P - March 2021
Copyright &copy; 2022 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
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