Manual - VUdraadloos

Manual - VUdraadloos
VU University Amsterdam
University Centre IT
User Manual
Wireless VU- Campusnet and Eduroam Windows 7
August 2011 version 0.1
User Manual ◊ Wireless VU-Campusnet and Eduroam Windows 7 ◊ August 2011 ◊ version 0.1
This document describes how to make a wireless connection between a notebook with Windows 7
and the VU-Campusnet or the eduroam wireless network of the VU University Amsterdam.
VU-Campusnet
The VU-Campusnet is intended for use by all students and employees of the VU University
Amsterdam and can be used by all persons in possession of a VU-net-id username and password
combination. The network is available on the campus area. Devices that only support WPA/TKIP and
not the newer WPA2/AES should use this network as eduroam only supports WPA2/AES.
eduroam
The eduroam network is a network available at numerous educational institutes around Europe and
other parts of the world. Persons with a VU-net-id will be able to use the eduroam network of other
institutes, connected to the eduroam network, and guests from other institutes are able to use the
eduroam network at the VU University Amsterdam. More information about eduroam can be found
on this website: http://www.eduroam.org
1.
Requirements
The following requirements should be met in order to establishing a wireless connection with the
VU-Campusnet or eduroam:
•
A wireless network card with support for IEEE 802.11b/g and support of WPA2 / AES.
(WPA / TKIP may also be used, but only in combination with the VU-Campusnet network)
SecureW2-client software.
This software can be downloaded from:
http://www.vu.nl/nl/images/vu_wireless_securew2_tcm9-224002.exe
If your network card does not support WPA2 use the VU-Campusnet WPA only version:
http://www.vu.nl/nl/images/vu-campusnet_wpa_securew2_tcm9-224008.exe
•
•
•
•
Windows 7 with all updates installed.
Windows Administrator Account.
(with permission to change the Windows configuration)
Your personal VU-net-id.
Be in range of the wireless network.
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User Manual ◊ Wireless VU-Campusnet and Eduroam Windows 7 ◊ August 2011 ◊ version 0.1
2.
Automatic Installation
2.1.
Step 2 (home or VU): Download and install latest pre-configured SecureW2 installer
Please note that this version works in most cases. If not, we advise you to contact the UC-IT Service
desk (Chapter 4) or to try a manual installation (Chaper 3)
•
Go to the following website to download the latest
VU Wireless SecureW2 installer.
http://www.vu.nl/nl/images/vu_wireless_securew
2_tcm9-224002.exe
If your computer does not support WPA2 but only
WPA download the VU-Campusnet WPA SecureW2
installer (you won't be able to use the eduroam
network):
http://www.vu.nl/nl/images/vucampusnet_wpa_securew2_tcm9-224008.exe
•
Execute the downloaded installer from the location
where you downloaded it to.
•
The installer might ask you if you want to trust the
SecureW2 installer.
•
Select Run
•
•
Windows will ask you for rights.
Answer Yes to the question “Do you want to allow
the following program from an unknown publishes
to make changes to tis computer?”
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User Manual ◊ Wireless VU-Campusnet and Eduroam Windows 7 ◊ August 2011 ◊ version 0.1
•
The installation might take some time.
Please wait a moment and let the installer finish.
•
After the installation is finished, reboot your
computer.
•
Click on Finish
2.2.
Step 3 (VU only): Connecting to the VU-Campusnet or eduroam
You should be able to connect to the VU-Campusnet or eduroam wireless network after a reboot.
The default preferred network is VU-Campusnet. If you wish to connect to the eduroam network you
will have to change the order of the networks and put the eduroam network in top of the list with
the help of the move up button. Make sure you are in range of the network, the wireless switch on
your notebook is switched on and the wireless network is enabled in windows.
•
Wait a few moments and a pop-up will
appear in the right bottom corner of your
screen.
•
Click on the balloon pop-up.
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User Manual ◊ Wireless VU-Campusnet and Eduroam Windows 7 ◊ August 2011 ◊ version 0.1
•
•
SecureW2 will ask you for your credentials.
Enter your VU-net-id information.
Username: <VU-net-id>
Password: <VU-net-id password>
Domain: vu.nl
•
Mark the box Save user Credentials if you
want the computer to remember your
information. If you are not using your own
laptop it’s better not to mark this box.
•
Click on OK
When you make your first connection it may ask
for your credentials again. Wait a bit and don't
click on the balloon pop-up, only when it really
takes a long time.
Do not enter student.vu.nl behind Domain but
use vu.nl.
Your VU-net-id consists of 3 letters and 3 digits.
•
After you entered your VU-net-id wait a
minute and allow the computer to connect to
the wireless network.
If a connection to the VU-Campusnet or
eduroam is not automatically established, click
the icon representing the status of the wireless
network in the lower right corner of your
taskbar and manually connect to the VUCampusnet or eduroam network.
•
Windows may ask you what network location
you want to use this network for.
•
Select Work
•
•
•
Windows will ask you for permission.
Click on Continue
Click on Close
If it is not working, something might be wrong
with your general Network Settings. Follow the
manual installation (Chapter 3) or contact the
UC-IT Servicedesk for further support (See
Chapter 4 for contact information).
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User Manual ◊ Wireless VU-Campusnet and Eduroam Windows 7 ◊ August 2011 ◊ version 0.1
3.
Manual Configuration
This part of the user manual describes how to manually connect to the VU-Campusnet or eduroam
wireless network. Follow the steps below if you failed to set up a wireless connection.
If you already use SecureW2 to connect to wireless networks other than VU-Campusnet or eduroam,
skip to Chapter 3.3 to manually set up a wireless network connection.
3.1.
Step 1 (home or VU): Remove (any) previous version(s) of SecureW2
To make sure that previous SecureW2 settings are not interfering with a fresh installation, it is
important to make sure that any previous versions of SecureW2 is removed before installing it
again.
•
Click on start in the lower left corner and go
to Control Panel.
If you use the classic menu go to “Settings” and
then to “Control Panel”.
•
Click under the option "Programs" on
“Uninstall a program”.
If you use the classic view go to “Programs and
Features”.
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User Manual ◊ Wireless VU-Campusnet and Eduroam Windows 7 ◊ August 2011 ◊ version 0.1
•
•
•
•
•
•
•
•
Search in the list of installed software for the
SecureW2 entry or entries, like "SecureW2
EAP Suite".
If you cannot find this entry you probably do
not have SecureW2 installed and you can
continue with step 2 (Chapter 2.1).
Select the “SecureW2” entry from the list and
click on Uninstall/Change to remove the
program from your computer.
We will install the new version later.
Windows may ask you if you want to keep
the SecureW2 configuration
Click on No
Windows may ask you for permission to
uninstall the application.
Click on Continue
You may get a warning stating you need to
reboot your computer.
Click on Yes
If you do not get this message you still need to
reboot before you proceed with step 2 (Chapter
3.2).
3.2.
Step 2 (home or VU): Download and install the latest version of SecureW2
Download the latest version of SecureW2 (see Chapter 1. Requirements) and follow the on-screen
instructions. See Chapter 2.1 for a detailed description.
3.3.
Step 3 (VU Only) Set up a new wireless connection (manually).
3.3.1. Windows Configuration
•
Click on the Windows button in the lower left
corner and go to Control Panel.
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User Manual ◊ Wireless VU-Campusnet and Eduroam Windows 7 ◊ August 2011 ◊ version 0.1
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Click under the option Network and Internet
on View network status and tasks.
When in Classic View select “Network and
Sharing Center”.
•
In the list on the left select Manage wireless
networks.
In the Manage Wireless Networks window a list
is shown with the installed wireless
connections.
•
If you do not have a VU-Campusnet and/or
eduroam wireless network in this list then
add it by clicking on the Add button in the
upper left corner.
•
If you do have a VU-Campusnet and/or
eduroam wireless network in this list, select
these networks one by one and click on the
Remove button to remove them. Click on
the Add button again to add a new instance.
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User Manual ◊ Wireless VU-Campusnet and Eduroam Windows 7 ◊ August 2011 ◊ version 0.1
•
Click on Manually create a network profile
•
Enter the following information
Network name: VU-Campusnet or eduroam
Security type: WPA2-Enterprise
Encryption type: AES
Mark on: Start this connection automatically
Mark off: Connect even if the network is not
broadcasting
•
•
•
If your network card only supports WPA you
will not be able to connect to the eduroam
network, use the VU-Campusnet and enter
the following:
Security type: WPA-Enterprise
Encryption type: TKIP
•
Click on Next
Warning: Do not use WPA-PSK or WPA2-PSK
these settings will not work.
•
Click on Change connection settings
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User Manual ◊ Wireless VU-Campusnet and Eduroam Windows 7 ◊ August 2011 ◊ version 0.1
•
Go to the tab Security and change the
Choose a network authentication method: to
SecureW2: SecureW2 EAP-TTLS
•
Click on Settings
•
Windows will show a warning message
asking you to give permission to continue.
Click on Continue
•
3.3.2. SecureW2 Configuration
SecureW2 Profile
•
If it says VU-wireless in the profile field click
on Configure.
•
If not click on New and enter the profile
name VU-Wireless.
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User Manual ◊ Wireless VU-Campusnet and Eduroam Windows 7 ◊ August 2011 ◊ version 0.1
Connection tab
•
Make sure Use alternate outer identity is
marked on and Use anonymous outer
identity is selected.
•
Un-Mark Enable session resumption (quick
connect)
Certificates tab
•
Mark on Verify server certificate
•
Mark Verify server name and enter
.vu.nl for the domain.
•
Click on Add CA
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User Manual ◊ Wireless VU-Campusnet and Eduroam Windows 7 ◊ August 2011 ◊ version 0.1
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Select AddTrust External CA Root.
from the list.
•
Click on Add CA
Authentication tab
•
Select authentication method: PAP
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User Manual ◊ Wireless VU-Campusnet and Eduroam Windows 7 ◊ August 2011 ◊ version 0.1
User account tab
•
Mark the box Prompt user for credentials if
you do not want the computer to remember
your information. If you are not using your
own laptop it’s better to mark this box.
•
If you did not mark the Prompt user for
credentials box, enter your VU-net-id
information.
Username: <VU-net-id>
Password: <VU-net-id password>
Domain: vu.nl
•
Do not mark Use this account to logon
computer
•
Click on Advanced
Your VU-net-id consists of 3 letters and 3 digits.
SecureW2 Advanced
•
Make sure all boxes are not checked, except
the Allow users to setup new connections
option.
•
Click on OK, OK, OK, OK and on OK again.
•
You should be back at your windows
desktop now.
You should be able to connect to the VU-Campusnet or eduroam wireless network now. Make sure
that you are in range of the network, the wireless switch on your notebook is switched on and the
wireless network is enabled in windows.
If you did not enter your VU-net-id but marked the option Prompt user for credentials go to Chapter
2.2 (step 3) of this user manual and follow the instructions to make a connection.
4.
Assistance UC-IT Service desk
If you did not manage to get the wireless working then please contact the
UC-IT Service desk.
Located at the central service desk in the main building 0A.11
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User Manual ◊ Wireless VU-Campusnet and Eduroam Windows 7 ◊ August 2011 ◊ version 0.1
Hours of operation: Monday to Friday: 9:00 am - 5:00 pm
E-mail: [email protected]
Phone: 020 59 80000
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