Black Box ACS2028A-SM, ACS2228A-SM, ACS4222A-SM Manual

ACS2028A-xx
ACS2228A-xx
ACS4022A-xx
ACS4222A-xx
DVI-D-Fiber-KVM-Extender
Single and DualHead
Manual
http://www.blackbox.com
DVI-D FIBER KVM-EXTENDER
Welcome to the DVI-D Fiber KVM-Extender
Family!
Thank you for purchasing an DVI-D Fiber KVM-Extender! We appreciate your business, and
we think you’ll appreciate the many ways that your enhanced RGB Graphic system will save
you money, time, and effort.
That’s because our DVI-D Fiber KVM-Extender is all about breaking away from the
traditional model of attaching a new display to DVI graphic source. Using the DVI-D Fiber
KVM-Extender, you can remotely locate monitor, keyboard and mouse up to 140m away
from your CPU.
Wherever long distances are required, e.g. airports, industrial plants, call- centres or in
distributed computer centres, the DVI-D Fiber KVM-Extender is the best way, to solve all
problems in remotely locating your console. 4 different types are available: Singlehead and
Dualhead devices for PS2 keyboard/mouse and Singlehead and Dualhead devices for USB
keyboard/mouse.
This manual will tell you all about your new DVI-D Fiber KVM-Extender, including how to
install, operate, and troubleshoot it. For an introduction to the Converter, see Chapter 2. The
Converter product codes covered in this manual are:
ACS2028A-MM: KVM-Extender Singlehead DVI-D, PS2-Keyboard/Mouse +
serial/Audio - Multimode Fibers
ACS2228A-MM: KVM-Extender Dualhead DVI-D, PS2-Keyboard/Mouse +
serial/Audio Audio - Multimode Fibers
ACS4022A-MM: KVM-Extender Singlehead DVI-D, USB-Keyboard/Mouse +
serial/Audio Audio - Multimode Fibers
ACS4222A-MM: KVM-Extender Dualhead DVI-D, USB-Keyboard/Mouse +
serial/Audio Audio - Multimode Fibers
ACS2028A-SM: KVM-Extender Singlehead DVI-D, PS2-Keyboard/Mouse +
serial/Audio - Singlemode Fibers
ACS2228A-SM: KVM-Extender Dualhead DVI-D, PS2-Keyboard/Mouse +
serial/Audio Audio - Singlemode Fibers
ACS4022A-SM: KVM-Extender Singlehead DVI-D, USB-Keyboard/Mouse +
serial/Audio Audio - Singlemode Fibers
ACS4222A-SM: KVM-Extender Dualhead DVI-D, USB-Keyboard/Mouse +
serial/Audio Audio - Singlemode Fibers
2
DVI-D FIBER KVM-EXTENDER
Copyrights and Trademarks
©2007. All rights reserved. This information may not be reproduced in any manner without
the prior written consent of the manufacturer.
Information in this document is subject to change without notice and the manufacturer shall
not be liable for any direct, indirect, special, incidental or consequential damages in
connection with the use of this material.
All trademark and trade names mentioned in this document are acknowledged to be the
property of their respective owners.
Disclaimer
While every precaution has been taken in the preparation of this manual, the manufacturer
assumes no responsibility for errors or omissions. Neither does the manufacturer assume any
liability for damages resulting from the use of the information contained herein. The
manufacturer reserves the right to change the specifications, functions, or circuitry of the
product without notice.
The manufacturer cannot accept liability for damage due to misuse of the product or due to
any other circumstances outside the manufacturer’s control (whether environmental or
installation related). The manufacturer shall not be responsible for any loss, damage, or injury
arising directly, indirectly, or consequently from the use of this product.
Cautions and Notes
The following symbols are used in this guide:
CAUTION. This indicates an important operating instruction
that should be followed to avoid any potential damage to
hardware or property, loss of data, or personal injury.
NOTE. This indicates important information to help you make the best use of
this product.
3
DVI-D FIBER KVM-EXTENDER
.
4
DECLARATION OF CONFORMITY
EUROPEAN UNION DECLARATION OF CONFORMITY
This is to certify that, when installed and used according to the instructions in this
manual, together with the specified cables and the maximum cable length <3m, the
Units:
ACS2028A-MM, ACS2228A-MM
ACS4022A-MM, ACS4222A-MM
ACS2028A-SM, ACS2228A-SM
ACS4022A-SM, ACS4222A-SM
are shielded against the generation of radio interferences in accordance with the
application of Council Directive 89/336/EEC as well as these standards:
EN 55022:
EN 55024:
IEC 61000-4-2:
IEC 61000-4-3:
IEC 61000-4-4:
EN 61000-3-2
EN 61000-3-3
1999
1999
2001
2001
2001
2001
2002
Class A
The device was tested in a typical configuration with PC.
This equipment has been found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
5
DVI-D FIBER KVM-EXTENDER
Safety Precautions and Installation Guidelines
To ensure reliable and safe long-term operation, please note the following installation
guidelines:
•
Only use in dry, indoor environments.
•
If the building has 3-phase AC power, try to ensure that equipment connected to the
Local and Remote units is on the same phase.
•
The Remote unit, Local unit and any power supplies can get warm. Do not locate them
in an enclosed space without any airflow.
•
Do not place a power supply directly on top of a unit.
•
Do not obstruct a unit’s ventilation existing holes.
To safeguard against personal injury and avoid possible
damage to equipment or property, please observe the
following:
6
•
Only use power supplies originally supplied with the
product or manufacturer-approved replacements. Do not
attempt to dismantle or repair any power supply. Do not
use a power supply if it appears to be defective or has a
damaged case.
•
Connect all power supplies to grounded outlets. In each
case, ensure that the ground connection is maintained
from the outlet socket through to the power supply’s AC
power input.
•
Do not attempt to modify or repair this product, or make
a connection from the Fiber link interface (RJ45) to any
other products, especially telecommunications or
network equipment.
CONTENTS
Contents
1. Quick Setup
8
2. Overview
9
2.1
2.2
2.3
2.4
2.5
2.6
Introduction
Glossary
Features
Product Range
Compatibility
How to Use This Guide
3. Installation
3.1
3.2
3.3
3.4
Package Contents
Interconnection Cable Requirements
System Setup
Diagnostic LEDs
4. Service Setup
4.1
4.2
Setup at the Local Unit
Setup at the Remote Unit
9
9
11
12
13
14
15
15
16
17
24
26
27
30
5. Troubleshooting
31
Appendix A: Example Applications
33
Appendix B: Rack Mount Options
35
Appendix C: Audio/Serial Support
37
Appendix D: Calling Technical Support
39
Appendix E: Specifications
41
Appendix F: Connectors
43
7
DVI-D FIBER KVM-EXTENDER
1. Quick Setup
This section briefly describes how to install your KVM extender system. Unless you are an
experienced user, we recommend that you follow the full procedures described in the rest of
this manual.
Install system
1.
2.
3.
4.
Connect Remote unit to KVM.
Connect Local unit to CPU or switch.
Connect Local and Remote units with matching interconnection cable
(Fiber).
Power up the system.
NO
Power LED
illuminated?
YES
Link LED
illuminated ?
NO
Check the Fiber cable, and
Fiber connectors
YES
Video OK
LED ?
illuminated ?
YES
Done
8
Check p.s.u.’s and connection
to power outlet
NO
Check settings of graphic card
or boot CPU
OVERVIEW
2.
Overview
2.1
Introduction
A Fiber KVM Extender is mainly used, to extend the maximum distance between a CPU
and his Keyboard / Monitor / Mouse considerably. In addition they are beneficial in
installations in electromagnetic hazardous environments (EMI). Normal Keyboard-/
Monitor-/ Mouse extender cables (and Extender using traditional cables) cannot go so far
and EMI interferences may reduce the maximum distance and/or reliability. Using a
DVI-D Fiber Extender system, these limitations are past. Retain your CPU in a secure
rack cabinet or data center while accessing from a 140m remotely located place.
A basic KVM extension system comprises a Local unit (transmitter) and a Remote unit
(receiver). The Local unit connects directly to the computer (or a KVM switch system) using
the supplied cable(s). The user console (keyboard, mouse and monitor) attaches to the
Remote unit. The Remote and Local units communicate video and data information along the
interconnecting cable. Local units offer dual access, allowing the connection of a second user
console close to the computer.
2.2
Glossary
The following terms are used in this guide:
Fiber
Singlemode or Multimode fiber cable.
Singlemode
9µ Singlemode-fiber cable
Mulitmode
62,5µ Multimode- or
50µ Multimode-fiber cable
KVM
Keyboard, Video and Mouse.
Console
Keyboard, Mouse and Monitor
Dual Access
A system allowing connection of Local and Remote user consoles.
Singlehead
An extender system that supports one monitor + Keyboard/Mouse
Dualhead
An extender system that supports two monitors + Keyboard/Mouse
DVI
Digital Video standard, installed by Digital Display Working Group
(www.ddwg.org) R, G, B, CLOCK in a data stream with up to
3x 1,6 Gbit/sec. Signals are TMDS Level.
PSU
The desktop power supply connected to the Local/Remote unit.
HID
Human Interface Devices are units, which are used for human access
to the CPU. They are a USB-device class of its own (e.g. Memory
Devices etc.). Besides of keyboard and mouse also touchscreen, light
pen, fingerprint sensor, graphic tablets etc. are HID devices
9
DVI-D FIBER KVM-EXTENDER
CPU with DVI-D
Graphic card
Local Console
Optional
nd
2 Monitor
DVI-D Fiber KVMExtender system
Serial /
Audio
Remote Console
Optional
nd
2 Monitor
DVI-D Fiber – KVM Extender system (example)
10
OVERVIEW
2.3
Features
All members of the DVI-D Fiber - DVI KVM Extender Series offer the following features:
•
Support for DVI-D Graphic cards (all devices)
•
Support for PS2-Keyboard and PS2-Mouse (ACS2028A-xx and ACS2228A-xx)
•
Support for USB-Keyboard and USB-Mouse (ACS4022A-xx and ACS4222A-xx)
Devices with USB- connectors support ONLY Keyboard and Mouse. It’s
possible, that other HID devices (Human Interface Device) like touchscreens, graphics tablets, barcode readers or similar are supported – but
there is no guarantee for this! The DVI-D Fiber KVM-Extender is NOT
suitable for use with other USB devices like Scanner, WEB- Cams, data
sticks etc.
The device never supports more than two devices – Keyboard and Mouse
or Keyboard and Touchscreen, etc. but not e.g. Keyboard, Mouse and
Touchscreen simultaneously. A Hub is allowed but does not raise the
number of supported devices
•
Maximum resolution: DVI-D: 1920x1200@60Hz over all allowed distances
all resolutions below of 1600x1200 with refresh rates of at least 75Hz
•
Supporting 18 Bit/21 Bit color depth (user selectable) = 256,000/2,048,000 colors
•
Transparent serial port enables any serial device to be extended (up to 19.2K Baud). The
serial port may be used to extend one device (requiring handshaking lines) or up to three
simple serial devices (no handshaking).
•
Bi-directional stereo audio (16-bit digitised) support enables high-quality, low-noise,
audio extension.
•
Status indicator LEDs on each device.
•
Small footprint chassis.
•
Rack mount options available.
•
CPU cables + Adapters included.
11
DVI-D FIBER KVM-EXTENDER
2.4
Product Range
There are four products in the range and various upgrade kits:
DVI-D Fiber - Extender
ACS2028A-MM
KVM-Extender 1x DVI, PS2-Keyboard, PS2-Mouse
(Singlehead) + serial/audio – Multimode-fibers
ACS2228A-MM
KVM-Extender 2x DVI, PS2-Keyboard, PS2-Mouse s
(Dualhead) + serial/audio – Multimode-fibers
ACS4022A-MM
KVM-Extender 1x DVI, USB-Keyboard, USB-Mouse
(Singlehead) + serial/audio – Multimode-fibers
ACS4222A-MM
KVM-Extender 2x DVI, USB-Keyboard, USB-Mouse
(Dualhead) + serial/audio – Multimode-fibers
ACS2028A-SM
KVM-Extender 1x DVI, PS2-Keyboard, PS2-Mouse
(Singlehead) + serial/audio – Singlemode-fibers
ACS2228A-SM
KVM-Extender 2x DVI, PS2-Keyboard, PS2-Mouse s
(Dualhead) + serial/audio – Singlemode-fibers
ACS4022A-SM
KVM-Extender 1x DVI, USB-Keyboard, USB-Mouse
(Singlehead) + serial/audio – Singlemode-fibers
ACS4222A-SM
KVM-Extender 2x DVI, USB-Keyboard, USB-Mouse
(Dualhead) + serial/audio – Singlemode-fibers
Upgrade Kits
ACS2228A-RMK
19”/1U Rackmount- Kit to mount up to 4 devices
ACS2228A-PS
19”/1U rackmountable P.S.U. Input: 100..240VAC/0.5A;
Output 5VDC/7A to source up to 3 units. Requires one unit
space in RMK (ACS2228A-RMK)
12
OVERVIEW
2.5
Compatibility
Interface Compatibility
•
Digital Video (DVI-D): Digital Video standard, installed by Digital Display Working
Group (www.ddwg.org) R, G, B, CLOCK in a data stream with up to
3x 1,6 Gbit/sec. Signals are TMDS Level.
•
PS/2 Keyboard: Compatible with all standard keyboards. Certain keyboards with
enhanced features may also be supported with custom firmware.
•
PS/2 Mouse: Compatible with all standard 2-button, 3-button and wheel mice.
•
USB Keyboard: Compatible with all standard keyboards. Certain keyboards with
enhanced features may also be supported with custom firmware. Keyboards with built-in
hub are also supported – but there are never more than two HDI devices supported.
•
USB Mouse: Compatible with all standard 2-button, 3-button and wheel mice.
Devices with USB- connectors support ONLY Keyboard and Mouse. It’s
possible, that other HID devices (Human Interface Device) like touchscreens, graphics tablets, barcode readers or similar are supported – but
there is no guarantee for this! The DVI-D Fiber KVM-Extender is NOT
suitable for use with other USB devices like Scanner, WEB- Cams, data
sticks etc.
The device never supports more than two devices – Keyboard and Mouse
or Keyboard and Touchscreen, etc. but not e.g. Keyboard, Mouse and
Touchscreen simultaneously. A Hub is allowed but does not rais the
number of supported devices
13
DVI-D FIBER KVM-EXTENDER
2.6 How to Use This Guide
This guide describes the installation and configuration of the DVI-D Fiber – Extender Series.
Although the connection and operation of the system is relatively straightforward, you should
consider the following before getting started:
Connection & Compatibility
If you have purchased an Extender Kit, this will contain all the cables required to connect the
Local unit to your PC or KVM switch. Please see also: Package Contents (page 15)
For information about connection and installation, see Interconnection Cable
Requirements, page 16.
DDC Information
Normally it is not necessary to make any adjustments to the DVXi- Extender. However, in
some circumstances, it may be necessary to redefine the source of DDC Information for the
CPU. By default, the DVI-D Fiber KVM-Extender uses its own internal DDC table. If this
setting does not satisfy your requirements, the DDC table can either be switched to the locally
attached screen or could be downloaded from remotely located screen and stored in the
internal DDC table.
To modify the DDC-Setup, see Service Setup (page 26).
Selecting the moment of switching to the next frame
The transmission of screen data in not synchronous to the screen change of the graphic card.
Normally, the transmission is terminated during displaying a frame on the screen. If the
device switches to the new frame during the displaying period of the old frame (somewhere
on the screen), it’s possible, that you can see horizontal screen breaks in the moment of
switching (default). On the other hand the device must idle, until the actual frame is displayed
completely (until VSYNC) -> the number of frames per second transmitted sinks.
To modify the switching behaviour, see Service Setup (page 26).
Selection of Color depth
You can select, whether 18Bit colors (=256K colors) are transmitted (default) or 21Bit colors
(=2M colors). Low color depth enhances the count of frames, transmitted per second, high
color depth gives smooth color grades. Please select to you choice the better mode.
To modify the color depth, see Service Setup (page 26).
Compatibility
Devices with PS2 connectors are NOT compatible to devices with USB connectors.
14
INSTALLATION
3. Installation
For first-time users, we recommend that you carry out a test placement, confined to a single
room, before commencing full installation. This will allow you to identify and solve any
cabling problems, and experiment with the KVM extender system more conveniently.
3.1 Package Contents
You should receive the following items in your extender package (all types):
•
DVI-D Fiber KVM-Extender- pair (Local Unit + Remote Unit)
•
2x 5V DC universal power supply for the DVI-D Fiber - Extender
•
2x US type power cord
•
Serial link cable (1.8m) with one side DSUB9pin male connector – other side
DSUB9pin female connector – 1:1
•
2x audio cable (1.8m, 3.5mm stereo plugs)
•
User manual (Quick Setup)
ACS2028A-xx and ACS2228A-xx (additionally):
•
KVM CPU cable set (1.8m) with one side: PS/2 (6-pin mini-DIN male) keyboard and
mouse connector and DVI-I video (DVI-I dual link male) connector – other side: DVI-I
video (DVI-I dual link male) connector
•
PS2-Keyboard-/ Mouse adapter to connect K/M to the Local Unit (keyboard can be
plugged in directly, without using an adapter)
ACS4022A-xx and ACS4222A-xx (additionally):
•
DVI-I (1,8m) video cable (DVI-I dual link male-to-male)
•
USB (1,8m) cable (USB type A to type B)
ACS2228A-xx and ACS4222A-xx (additionally):
•
DVI-I (1,8m) video cable (DVI-I dual link male-to-male)
If anything is missing, please contact Technical Support (see Appendix D – Calling
Technical Support).
15
DVI-D FIBER KVM-EXTENDER
3.2 Interconnection Cable Requirements
To connect the Local and Remote units you will need:
•
DVI, PS2-Keyboard, PS2-Mouse: Connect the supplied KVM CPU cable set to your
CPU (KVM.- Switch, etc.). Please ensure that the connection is tension-free! Devices
ACS2028A + ACS2228A
•
DVI, USB-Keyboard, USB-Mouse: Connect the supplied KVM CPU cable set to your
CPU (KVM.- Switch, etc.). Please ensure that the connection is tension-free! Devices
ACS4022A + ACS4222A
•
DVI: Connect the supplied DVI CPU cable set to your CPU (KVM.- Switch, etc.).
Please ensure that the connection is tension-free! Devices ACS2228A + ACS4222A
•
Fiber Cable: Two strands of fiber are required for singlehead devices, four strands for
Dualhead devices.
Please note, that the allowed distance will depend on device type AND on
used fiber type.
•
Recommended cables:
ACSxxxxA-MM: Multimode type 50/125µ
ACSxxxxA-MM: Multimode type 62.5/125µ
ACSxxxxA-SM: Singlemode type 9/125µ
allowed distance app. 400m (1,300ft)
allowed distance app. 200m (650ft)
allowed distance app. 10km (32,750ft)
A point to point connection is required. Having one or more patch panels
in the line is possible and allowed. Not allowed is a connection from the
Fiber link interface (LC) to any other products, especially
telecommunications or network equipment.
Our experiences show, that Singlemode devices regularily work well on
Multimode Fibers where vice versa it will never do. In addition we found,
that Singlemode devices on Multimode fibers may extend the allowed
distance on Multimode fibers to twice the regular length. Anyway this
cannot be guranteed and must be evaluated by the enduser at his own
expense.
•
Power Supply
Connect the supplied 5V/DC power supplies to the Plug terminal on the rear of both
Local and Remote units.
16
INSTALLATION
3.3 System Setup
To install your DVI-D Fiber – Extender system:
1.
Switch off all devices.
2.
Connect your keyboard, monitor(s) and mouse to the Remote unit (depending on device
type). Please ensure, to not swap Mouse- and Keyboard connector. The Keyboard
connector is purple and the Mouse connector is green.
3.
Using the supplied CPU KVM cable(s), connect the keyboard, monitor(s) and mouse
connectors on the computer (or KVM switch). Please ensure, to not swap Mouse- and
Keyboard connector. The Keyboard connector is purple and the Mouse connector is
green.
4.
Connect the interconnect cable to the INTERCONNECT socket(s)
5.
Connect the 5V power supply to power the unit.
Only use the power supply originally supplied with this
equipment or a manufacturer-approved replacement.
6.
For a dual access system, connect the monitor for the Local console to the appropriate
port on the Local unit. The port may also be used to feed into a KVM switch.
To the local (PS2-) Keyboard-/ Mouse port you can attach a Keyboard directly or
Mouse/ Keyboard together, using the delivered adapter.
To attach a local (USB-) Keyboard/Mouse, please use additional USB port(s) at your
CPU or use a USB Hub inbetween CPU and local unit’s USB connector.
7.
Power up the system.
17
DVI-D FIBER KVM-EXTENDER
Connect to CPU:
DVI, keyboard, mouse
Connect to CPU:
Audio OUT Audio IN
local DVI-Monitor port
Connect to Local
console monitor
Connect to CPU:
serial interface
Local keyboard/ mouse port
Solely Keyboard may be plugged in directly,
keyboard/mouse through equipped adapter
DVI-D Fiber KVM-Extender Type ACS2028A-xx Local Unit
Connect to
Speakers Microphone
remote DVI-Monitor
port– connect to
Remote console
monitor
Remote mouse port
Connect to:
serial device
Remote keyboard port
DVI-D Fiber KVM-Extender Type ACS2028A-xx Remote Unit
18
INSTALLATION
Connect to CPU:
2nd DVI-Graphic card/
serial/ audio ports
Connect to CPU:
1st DVI-Graphic card,
keyboard, mouse
2nd local DVI-Monitor
port Connect to Local
console 2nd monitor
local DVI-Monitor port
Connect to Local
console monitor
Local keyboard/ mouse port
Solely Keyboard may be
plugged in directly,
keyboard/mouse through
equipped adapter
DVI-D Fiber KVM-Extender Type ACS2228A-xx Local Unit
2nd remote DVI-Monitor
port Connect to Remote
console 2nd monitor
1st remote DVIMonitor port– connect
to Remote console 1st
monitor
Connect to
Speakers Microphone
Remote mouse port
Connect to:
serial device
Remote keyboard port
DVI-D Fiber KVM-Extender Type ACS2228A-xx Remote Unit
19
DVI-D FIBER KVM-EXTENDER
Connect to 5V Power
supply
INTERCONNECT – carries video and
data signals – connect to Local/
remote unit with Fiber cable
DVI-D Fiber KVM-Extender Type ACS2028A-xx Local/ Remote Unit
INTERCONNECT – carries 2nd video –
connect to Local/Remote unit with
Fiber cable
Connect to 5V Power
supply
INTERCONNECT – carries 1st video
and data signals – connect to Local/
Remote unit with Fiber cable
DVI-D Fiber KVM-Extender Type ACS2228A-xx Local/ Remote Unit
20
INSTALLATION
Connect to CPU:
DVI graphic card
Connect to CPU:
Audio OUT Audio IN
local DVI-Monitor port
Connect to Local
console monitor
Connect to CPU:
serial interface
Connect to CPU:
USB
DVI-D Fiber KVM-Extender Type ACS4022A-xx Local Unit
remote DVI-Monitor
port– connect to
Remote console
monitor
Connect to
Speakers Microphone
Connect to:
serial device
Remote keyboard/mouse
port
DVI-D Fiber KVM-Extender Type ACS4022A-xx Remote Unit
21
DVI-D FIBER KVM-EXTENDER
Connect to CPU:
2nd DVI-Graphic card/
serial/ audio ports
Connect to CPU:
1 DVI-Graphic card
st
2nd local DVI-Monitor
port Connect to Local
console 2nd monitor
local 1st DVI-Monitor
port Connect to Local
console 1st monitor
Connect to CPU:
USB
DVI-D Fiber KVM-Extender Type ACS4222A-xx Local Unit
2nd remote DVI-Monitor
port Connect to Remote
console 2nd monitor
1st remote DVIMonitor port– connect
to Remote console 1st
monitor
Connect to
Speakers Microphone
Connect to:
serial device
Remote keyboard/ mouse
port
DVI-D Fiber KVM-Extender Type ACS4222A-xx Remote Unit
22
INSTALLATION
Connect to 5V Power
supply
INTERCONNECT – carries video and
data signals – connect to Local/
remote unit with Fiber cable
DVI-D Fiber KVM-Extender Type ACS4022A-xx Local/ Remote Unit
INTERCONNECT – carries 2nd video –
connect to Local/Remote unit with
Fiber cable
Connect to 5V Power
supply
INTERCONNECT – carries 1st video
and data signals – connect to Local/
Remote unit with Fiber cable
DVI-D Fiber KVM-Extender Type ACS4222A-xx Local/ Remote Unit
23
DVI-D FIBER KVM-EXTENDER
3.4
Diagnostic LEDs
Each DVI-D Fiber KVM-Extender is fitted with four indicator LEDs: Power, Video OK, Data
Error, Link Status: The Power LEDs are next to the Power socket.
The location of the LEDs is shown below:
Diagnostic LED
Data Error
Diagnostic LED
Power
Diagnostic LED
Video OK
Diagnostic - LEDs at DVI-D Fiber - Extender
24
Diagnostic LED
Link Status
INSTALLATION
LED
Appearance
Diagnostics
Power LED
(Red LED)
Off
On
Device not ready
Device ready
Video Okay
(Green LED)
Off
On
No or invalid video signal detected
Device ready
Link Status
(Green LED)
blinking
On
No FIBER connection
Device ready
Data Error
(Green LED)
Off
blinking / On
Device ready
Errors through data transmission over FIBER Cable
(Cable too long, too high attenuation or too much
EMI interferences )
25
DVI-D FIBER KVM-EXTENDER
4.
Service Setup
For most applications, you shouldn't need not to make any adjustments to set up your
DVXi/LC KVM-Extender. Under some special circumstances it could be necessary to setup
configuration specials.
For some applications, you may need to open the Local Unit and/or the Remote Unit.
Unscrew the Philips-type screws at both sides at the bottom of the device. Carefully displace
the lower and upper shells of the case.
Fastening
screw on the
bottom of the
device
Fastening
screw on the
bottom of the
device
The diagnostice LED ‘Video OK’ is located at the local unit between the both DVI
connectors
Diagnostic LED
Video OK
The diagnostice LED ‘Link Status’ is located near to the Fiber-connectors
Diagnostic LED
Link Status
(Fiber)
26
SERVICE SETUP
4.1
Setup at the Local Unit
After unscrewing and opening the upper shell, please place the device in this orientation: with
the Fiber connectors to the right and the electrical connectors to the left.
The main PCB then will look like this:
JP1, JP2, JP3
Use the diagram to locate jumpers.
DDC
You can select, whether the DDC is taken from internal DDC table or from local monitor or
the DDC information could be downloaded from remote monitor and stored into internal
table.
DDC
JP1
JP2
From internal Table
(default)
From local Monitor
Loading the DDC Information from the
Remote Monitor into the internal DDC
Table (see also below: Loading the DDC
Information from the Remote Monitor into
the internal DDC Table)
Reset of the internal DDC Table to
Default-Values (see also below: Reset of
the internal DDC Table to Default-Values)
27
DVI-D FIBER KVM-EXTENDER
Loading the DDC Information from the Remote Monitor into the
internal DDC Table
To load the DDC Information from the Remote Monitor into the internal DDC Table,
please proceed the following steps:
•
Switch off the Local Unit and the Remote Unit, unplug the Video-Cable to the Remote
Monitor (Dualhead devices: BOTH Monitors!)
•
Open the Local Unit like described above
•
Unplug Jumper JP3 and plug it to Position JP2 (Please bear in mind the position of JP3.
Note: both – JP1 and JP2 are plugged now - Dualhead devices: jumper setting on BOTH
PCB’s!)
•
Switch on the Local and Remote Unit (Please ensure, the interconnect cable – Fiber or
fiber is connected - Dualhead devices: BOTH interconnect cables!)
•
Wait until the LINK-LED is illuminated (see above)
•
Plug the Video-Cable of the Remote Monitor into the remote unit (switch on the Monitor
if swiched off - Dualhead devices: BOTH Monitors!))
•
The DDC Information of the Remote Monitors is read automatically, transfered to the
Local Unit and stored into the DDC-EPROM
•
After a successful programming of the DDC EPROM, the ‚Video-OK’ LED at the
Local Unit is blinking rapidly for approx. 1 second
•
Switch off the Local Unit and the Remote Unit
•
Unplug Jumper JP2 and plug it back to Position JP3 as kept in mind (Dualhead devices:
jumper setting on BOTH PCB’s!)
•
Close the Local Unit like described above
•
Switch on the Local Unit and the Remote Unit
•
Done
28
SERVICE SETUP
Reset of the internal DDC Table to Default-Values
If you have loaded several DDC Configurations and got no satisfying result, you can
restore the original (default) DDC Table. To do this, please proceed the followin steps:
•
Switch off the Local Unit
•
Open the Local Unit like described above
•
Unplug Jumper JP1 (Jumpers JP1 and JP2 are now open - Dualhead devices: jumper
setting on BOTH PCB’s!)
•
Switch on the Local Unit
•
After a successful reprogramming of the DDC EPROM, the ‚Video-OK’ LED at the
Local Unit is blinking rapidly for approx. 1 second
•
Switch off the Local Unit
•
Replug Jumper JP1 (Dualhead devices: jumper setting on BOTH PCB’s!)
•
Close the Local Unit like described above
•
Switch on the Local Unit
•
Done
Selection of Color depth
You can select, whether 18Bit colors (=256K colors) are transmitted (default) or 21Bit colors
(=2M colors). Low color depth enhances the count of frames, transmitted per second, high
color depth gives smooth color grades. Please select to you choice the better mode.
Color depth
JP3
18Bit (default)
21Bit
29
DVI-D FIBER KVM-EXTENDER
4.2
Setup at the Remote Unit
After unscrewing and opening the upper shell, please place the device in this orientation: with
the Fiber connectors to the right and the electrical connectors to the left.
The main PCB then will look like this:
JP1, JP2, JP3
Use the diagram to locate jumpers.
Selecting the moment of switching to the next frame
The transmission of screen data in not synchronous to the screen change of the graphic card.
Normally, the transmission is terminated during displaying a frame on the screen. If the
device switches to the new frame during the displaying period of the old frame (somewhere
on the screen), it’s possible, that you can see horizontal screen breaks in the moment of
switching. On the other hand the device must idle, until the actual frame is displayed
completely (until VSYNC) -> the number of frames per second transmitted sinks.
Moment to switch
JP3
behaviour
Switching during HSYNC
(default)
Higher framerate but (possibly) horizontal breaks
detectable
Switching during VSYNC
Lower framerate no horizontal breaks detectable but
(possibly) stepping pictures
30
TROUBLESHOOTING
5.
Troubleshooting
There isn’t a picture.
Check the power supply connection at the Local unit. Is the Power (Red LED) at
the Local unit illuminated (see page 24)? If not, the internal power-supply may be
damaged or there may be an internal error.
Check the power supply connection at the remote unit. Is the Power (Red LED) at
the Remote unit illuminated (see page 24)? If not, the internal power-supply may be
damaged or there may be an internal error.
Check that the Interconnection cable is connected at the Local Unit and the Remote
Unit. Is the Link Status LED illuminated (see page 24)? If not, there may be a
problem with the Interconnection cable:
Are there Errors through data transmission over FIBER Cable (Cable too long, too
high attenuation or too much EMI interference )? Is the Data Error LED
illuminated or blinking (see page 24)? If yes, check cable length and environment.
Video Okay LED is dark: CPU does not provide a video signal – Check settings of
the graphic card. Try out, connecting a monitor to the local output, to see, whether
there is a signal or not.
PS2-Keyboard
The PC boots fine with no error messages but the keyboard does not work at all
Wrong cable plugged in, keyboard and mouse cables reversed.
Try a different model of keyboard. If the new keyboard works then original one
may be incompatible
Check that the Interconnection cable is connected at the Local Unit and the Remote
Unit. Is the Link Status LED illuminated (see page 24)?
PS2-Mouse
A mouse cursor appears on the screen, but the mouse does not work
Wrong cable plugged in, keyboard and mouse cables reversed.
Try a different model of mouse
You have connected the Local unit while the CPU was running. Therefore you have
connected first the keyboard cable and then the mouse cable. Disconnect the
keyboard cable and connect it again. Please reboot you CPU if the mouse is still not
running.
The system does not detect a PS/2 mouse, or the application cannot find the mouse.
Wrong cable plugged in, keyboard and mouse cables reversed.
Ensure that the Local Unit is connected to the PC keyboard port to provide power.
31
DVI-D FIBER KVM-EXTENDER
USB-Keyboard/USB-Mouse
Your USB-keyboard/USB-mouse does not work
Although we tried to design the devices as transparent as possible, we can’t ensure
that all devices are running. Please ask Technical Support for a list of tested
devices.
USB-HID device
Your USB-HID device does not work
Although our interface supports HID devices, we can’t ensure that every connected
device is running. In case of a malfunction please contact our technical support.
Other USB-devices
Your USB- device does not work
You have connected a non-HID device. There are supported HID devices only. All
other devices are dismissed
32
APPENDIX A: EXAMPLE APPLICATIONS
Appendix A: Example Applications
This section illustrates some specific applications using the DVI-D Fiber - Extenders:
•
DVI-D Fiber KVM-Extender with optional, secondary screen.
DVI-D Fiber KVM-Extender with optional, secondary screen
33
DVI-D FIBER KVM-EXTENDER
•
4 CPU’s – local outputs managed through a KVM- Switch and a single console. Remote
Consoles up to 140m away.
DVI-D Fiber KVM-Extender – local Consoles through a KVM- Switch
34
APPENDIX B: RACK MOUNT OPTIONS
Appendix B: Rack Mount Options
DVI-D Fiber KVM- Extender units can be mounted in a 19” rack using the mounting kit:
DVI-D Fiber- Rackmount Kit. Two different versions are available – one each for
Singlehead and for Dualhead devices.
DVI-D Fiber- Rackmount Kit for Dualhead devices and Singlehead devices with
serial/Audio consists of:
Base plate
M2,5x5 Philips type
countersunk screws (8x)
M2,5x2 spacer (8x)
19” Rackmount Kit for Dualhead devices (ACS2228A-RMK)
To mount a unit:
1.
Align the holes on the base plate with the vacant screw holes on the base of the DVI-D
Fiber KVM- Extender unit.
2.
Fasten the base of the unit to the plate of the mounting kit using the supplied screws.
Only use the supplied, short screws, to prevent damages on
the PCB’s
3.
Close the remaining gaps with blanking plates.
In the leftmost position, you can install a rack mountable p.s.u. type
ACS2228A-PS instead of an extender device. This p.s.u. allows, to power
up to 3 devices (singlehead or dualhead)
35
DVI-D FIBER KVM-EXTENDER
The kit allows you to mount a different count of devices
(1…4 devices):
36
APPENDIX C: AUDIO/SERIAL SUPPORT
Appendix C: Audio/Serial Support
The Audio/Serial allows bi-directional stereo audio and a full-duplex serial data link to be
sent across the regular interconnection cable in addition to keyboard, mouse and DVI video.
To set up the extender’s audio and serial link, please follow all of the instructions detailed in
this appendix. If you have any questions, contact Technical Support.
Serial Interface - Set Up and Operation
No setting up or user adjustments are required. Please note that the serial link is always
active.
Please bear in mind that the Remote Unit’s serial port is wired as DTE (i.e. the same as that
on a PC). To connect a serial printer (or other DTE rather than DCE device) to the Remote
Unit, you will need a Null-Modem (crossover) cable between the Remote Unit and the
printer.
A serial touch screen may be plugged directly into the Remote Unit.
Serial Interface - Handling Multiple Serial Devices
The extender’s serial interface transmits/receives six signals (3 signals in each direction).
Normally four of these signals are used for hardware handshaking (in addition to TX & RX).
However, because each handshaking line can support signals up to 19,200 Baud it is possible
to configure the serial interface to handle up to three simple 2-wire (Tx/Rx only) serial links.
Select Xon/Xoff software flow control on the remote device and PC.
To do this you will need to construct a custom breakout cable. Please contact technical
support for further information.
37
DVI-D FIBER KVM-EXTENDER
Audio Interface - Set Up and Operation
The audio interface is line-level and is designed to take the output from a sound card (or other
line-level) source and be connected to a set of powered speakers at the other end of the link.
Stereo audio may be transmitted either way across the link (simultaneously). No set up is
required unless a microphone is connected to the remote unit.
Connect up the extender as follows:
Take the line-level output from your sound card (green connector) and connect to ‘Line In’ on
the extender.
A set of powered speakers may be connected directly to ‘Line Out’ at the opposite end of the
link.
Audio Interface - Using a Microphone
A microphone may be plugged into the ‘Line In’ connector on the Remote Unit.
There are two ways of setting up a microphone:
•
The Local Unit’s ‘Line Out’ connection should normally be wired to the microphone
input (Red) on your sound card. The sound card should then be set up to provide
additional amplification (+20dB). This is the preferred connection method.
•
Alternatively, the Remote Unit itself can provide microphone amplification. To set this,
open up the Remote Unit and locate the jumper labeled ‘MIC’ on the daughter board.
Connect this jumper across the pins. The Local Unit’s ‘Line Out’ connection should then
be wired to ‘Line In’ (Blue) on your sound card.
If your microphone is already amplified, follow the second method but DO NOT install the
amplification jumper in the Remote Unit.
38
APPENDIX D: CALLING TECHNICAL SUPPORT
Appendix D: Calling Technical Support
If you determine that your DVI-D –Fiber KVM Extender is malfunctioning, do not attempt to
alter or repair it. It contains no user-serviceable parts. Contact Technical Support at Black
Box!
Before you do, make a record of the history of the problem. We will be able to provide more
efficient and accurate assistance if you have a complete description, including:
•
The firmware-revision level printed on the bottom of the Extender (very important,
especially for keyboard and mouse problems); The DVI-D FIBER - KVM extender’s
firmware revision level:
Version Number Format:
Board:
xxLO/RE Myyy Pzzz Auuu Gvvvvvv
Transceiver:
C/M/S xx Pyy Mzz
Keyboard/Mouse:
P/U xx Vyyy
•
The nature and duration of the problem.
•
When the problem occurs.
•
The components involved in the problem—that is, what type of computers, what type of
keyboard, brand of mouse, make and model of monitor, type and make of cable, etc.
•
Any particular application that, when used, appears to create the problem or make it
worse.
•
The results of any testing you’ve already done.
To solve some problems, it might be necessary to upgrade the Extender’s firmware. If this
turns out to be the case for your difficulty, our Technical Support technicians will arrange for
you to receive the new firmware and will tell you how to install it.
Shipping and Packaging
If you need to transport or ship your DVI-D FIBER - KVM Extender:
•
Package it carefully. We recommend that you use the original container.
•
If you are shipping it for repair, please include the Unit’s external power supplies. If you
are returning it, please include everything you received with it. Before you ship the
Extender back to your dealer for repair or return, contact him to get a Return
Authorization (RA) number.
39
DVI-D FIBER KVM-EXTENDER
Black Box Technical Support
Country
Web Site/E-Mail
US
www.blackbox.com
[email protected]
724-746-5500
724-746-0746
Austria
www.black-box.at
[email protected]
+43 1 256 98 56
+43 1 256 98 56
Belgium
+32 2 725 85 50
www.blackbox.be
[email protected]
[email protected]
[email protected]
+32 2 725 92 12
Denmark
www.blackbox.dk
[email protected]
+45 56 63 30 10
+45 56 65 08 05
Finland
www.blackbox.fi
[email protected]
+358 201 888 800
+358 201 888 808
France
www.blackbox.fr
[email protected]
+33 820 07 09 11
+33 820 05 07 09
Germany
www.black-box.de
[email protected]
+49 811 5541 110
+49 811 5541 499
Ireland
www.blackbox.co.uk
[email protected]
+353 1 662 2466
+353 1 662 2477
Italy
www.blackbox.it
[email protected]
+39 02 27 404 700
+39 02 27 400 219
Netherlands www.blackbox.nl
[email protected]
+31 30 241 7799
+31 30 241 4746
Norway
www.blackboxnorge.no
[email protected]
+47 55 300 710
+47 55 300 701
Spain
www.blackbox.es
[email protected]
+34 916590732
+34 916239784
Sweden
www.blackboxab.se
[email protected]
+46 8 44 55 890
+46 08 38 04 30
Switzerland
www.black-box.ch
[email protected]
+41 55 451 70 71
+41 55 451 70 75
UK
www.blackbox.co.uk
[email protected]
+44 118 965 6000
+44 118 965 6001
40
Phone
Fax
APPENDIX E: SPECIFICATIONS
Appendix E: Specifications
Power Supply
Voltage
100-240VAC-0.5A-47-63Hz/5VDC-2000 mA
Power required
Local Unit : max. 750mA
Remote Unit : max. 750mA
Interface
(Depending on type of device)
Video source/Monitor
DVI-D up to 1600x1200@60Hz
Keyboard
PS2 or USB (depending on model)
Mouse
PS2 or USB (depending on model) 2-/3-button and
wheel mouse
Audio Interface
Description
Bi-directional stereo audio link
Transmission Method
Digitized virtually CD quality audio (16-bit, 38.4KHz)
Signal Levels
Line-Level (5 Volts Pk-Pk maximum)
Input Impedance
47K
Local Unit Connectors
2 x 3.5mm stereo jack socket (Line In & Line Out)
Remote Unit Connectors
2 x 3.5mm stereo jack socket (Line/Mic In & Line Out)
Microphone Support
A microphone may be connected to the Remote Unit.
Pullup resistor provides bias for condenser microphone.
Option to set microphone amplification to +17dB.
41
DVI-D FIBER KVM-EXTENDER
Serial Interface
Serial Speed
Up to a maximum of 19,200 Baud
Serial Data Format
Format Independent
Flow Control
RTS, CTS, DTR, DSR are sent across link
Maximum Length of Interconnection Cable
Singlemode 9 µm
10.000m (32.750ft)
Multimode 50µm
400m (1.300ft)
Multimode 62.5µm
200m (650ft)
Size and Shipping Weight
DVI-D Fiber
103 x 143 x 43mm (4”x5.6”x1.7”) (2 devices)
Weight: 0,6kg (1.3lb) each
Shipping box
Weight: 1,6 kg (3.5lb)
Environmental
Operating Temperature
41 to 113°F (5 to 45 °C)
Storage Temperature
-13 to 140°F (-25 to 60 °C)
Relative Humidity
max. 80% non-condensing
42
APPENDIX F: CONNECTORS
Appendix F: Connectors
DVI-D Fiber KVM-Extender Connector Pinouts
DVI-I female connector (Output connector for ALL devices and Input connector
Dualhead devices 2nd Monitor)
1
8
C1
C2
C5
17
C4
Pin
Signal
24
Pin
Signal
C3
Pin
Signal
1
T.M.D.S data 2-
9
T.M.D.S data 1-
17
T.M.D.S data 0-
2
T.M.D.S data 2+
10
T.M.D.S data 1+
18
T.M.D.S data 0+
3
T.M.D.S data 2 GND
11
T.M.D.S data 1 GND
19
T.M.D.S data 0 GND
4
n.c.
12
n.c.
20
n.c.
5
n.c.
13
n.c.
21
n.c.
6
DDC Input (SCL)
14
+5V high impedance
22
T.M.D.S clock GND
7
DDC Output(SDA)
15
GND
23
T.M.D.S clock +
8
Internal use.
16
Hot Plug recognition
24
T.M.D.S clock -
C1
Internal use.
C3
Internal use.
C2
n.c.
C4
Internal use.
C5
GND
43
DVI-D FIBER KVM-EXTENDER
DVI-I female connector (Input connector for ALL Singlehead devices and Input
connector Dualhead devices 1st Monitor)
C5
17
C4
Pin
Signal
24
Pin
Signal
C3
Pin
Signal
1
T.M.D.S data 2-
9
T.M.D.S data 1-
17
T.M.D.S data 0-
2
T.M.D.S data 2+
10
T.M.D.S data 1+
18
T.M.D.S data 0+
3
T.M.D.S data 2 GND
11
T.M.D.S data 1 GND
19
T.M.D.S data 0 GND
4
PS2-KBD CLK
12
PS2-MOUSE CLK
20
PS2-MOUSE VCC-IN +5V
(not required)
5
PS2-KBD DATA
13
PS”-MOUSE-DATA
21
PS2-KBD VCC-IN +5V
(always required)
6
DDC Input (SCL)
14
+5V In for DDC
22
T.M.D.S clock GND
7
DDC Output(SDA)
15
GND
23
T.M.D.S clock +
8
Analog VSYNC
16
Hot Plug recognition
24
T.M.D.S clock -
C3
n.c.
C4
n.c.
C1
n.c.
C2
n.c.
44
C5
GND
APPENDIX F: CONNECTORS
Micro Cross P&D female connector
(Input connector for Dualhead devices 2nd Monitor + serial/Audio)
1
10
C1
C2
C5
21
Pin
Signal
30
Pin
Signal
Pin
C3
C4
Signal
1
T.M.D.S data 2-
11
T.M.D.S data 1-
21
T.M.D.S data 0-
2
T.M.D.S data 2+
12
T.M.D.S data 1+
22
T.M.D.S data 0+
3
T.M.D.S data 2 GND
13
T.M.D.S data 1 GND
23
T.M.D.S data 0 GND
4
GND
14
T.M.D.S clock +
24
Hot-plug detect
5
Sense in
15
T.M.D.S clock -
25
GND
6
Sense out
16
RS232-RTS
26
DDC Output(SDA)
7
T.M.D.S clock GND
17
RS232-CTS
27
DDC Input (SCL)
8
n.c.
18
GND
28
+5VDC
9
RS232-RxD
19
n.c.
29
RS232-DSR
10
RS232-TxD
20
n.c.
30
RS232-DTR
C1
Audio In Left
C3
Audio Out Left
C2
Audio In Right
C4
Audio Out Right
C5
Audio Shield (GND)
45
DVI-D FIBER KVM-EXTENDER
Combined Keyboard/Mouse connector (output connector Local Unit)
Pin
1
KBD-DATA
2
MOUSE-DATA
3
KBD/MOUSE-GND
4
VCC (+5V)
5
KBD-CLK
6
MOUSE-CLK
Keyboard/Mouse connector (output connector Remote Unit)
Pin
1
Keyboard
KBD-DATA
2
KBD-GND
4
6
46
1
Mouse
MOUSE-DATA
2
3
5
Pin
3
MOUSE-GND
VCC (+5V)
4
VCC (+5V)
KBD-CLK
5
MOUSE-CLK
6
APPENDIX F: CONNECTORS
Keyboard/Mouse Adapter to connect Keyboard/Mouse to Local Unit
Pin
Connector (device)
Pin
Keyboard
1
KBD-DATA
1
KBD-DATA
2
MOUSE-DATA
2
3
KBD-GND
3
KBD -GND
4
VCC (+5V)
4
5
KBD-CLK
5
6
MOUSE-CLK
6
Pin
Mouse
2
1
MOUSE-DATA
3
MOUSE-GND
VCC (+5V)
4
VCC (+5V)
KBD -CLK
6
5
MOUSE-CLK
RS232
9 pin DSUB female (Local Unit)
Pin
Signal
1
2
Not connected
RxD
3
TxD
4
DTR
5
GND
6
DSR
7
RTS
8
CTS
9
Not connected
9 pin DSUB male (Remote Unit)
47
DVI-D FIBER KVM-EXTENDER
Power
48
Pin
Signal
inner
+5V
outer
GND
NOTES