JProbe Installation Guide

JProbe Installation Guide

JProbe

®

Installation Guide

8.1

© 2009 Quest Software, Inc. ALL RIGHTS RESERVED.

This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser's personal use without the written permission of Quest Software, Inc.

If you have any questions regarding your potential use of this material, contact:

Quest Software World Headquarters

LEGAL Dept

5 Polaris Way

Aliso Viejo, CA 92656 www.quest.com

email: [email protected]

Refer to our Web site for regional and international office information.

Trademarks

Quest, Quest Software, the Quest Software logo, Aelita, Akonix, AppAssure, Benchmark Factory, Big Brother,

ChangeAuditor, DataFactory, DeployDirector, ERDisk, Foglight, Funnel Web, GPOAdmin, iToken, I/Watch, Imceda,

InLook, IntelliProfile, InTrust, Invirtus, IT Dad, I/Watch, JClass, Jint, JProbe, LeccoTech, LiteSpeed, LiveReorg,

MessageStats, NBSpool, NetBase, Npulse, NetPro, PassGo, PerformaSure, Quest Central, SharePlex, Sitraka,

SmartAlarm, Spotlight, SQL LiteSpeed, SQL Navigator, SQL Watch, SQLab, Stat, StealthCollect, Tag and Follow,

Toad, T.O.A.D., Toad World, vAMP, vAnalyzer, vAutomator, vControl, vConverter, vDupe, vEssentials, vFoglight, vMigrator, vOptimizer Pro, vPackager, vRanger, vRanger Pro, vReplicator, vSpotlight, vToad, Vintela, Virtual DBA,

VizionCore, Vizioncore vAutomation Suite, Vizioncore vEssentials, Xaffire, and XRT are trademarks and registered trademarks of Quest Software, Inc in the United States of America and other countries. Other trademarks and registered trademarks used in this guide are property of their respective owners.

Disclaimer

The information in this document is provided in connection with Quest products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of

Quest products. EXCEPT AS SET FORTH IN QUEST'S TERMS AND CONDITIONS AS SPECIFIED IN THE

LICENSE AGREEMENT FOR THIS PRODUCT, QUEST ASSUMES NO LIABILITY WHATSOEVER AND

DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS

INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL QUEST BE LIABLE FOR ANY

DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING,

WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF

INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF QUEST HAS

BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Quest does not make any commitment to update the information contained in this document.

Third Party Information

See Third_Party_Contributions.htm in your JProbe \doc installation directory.

Installation Guide

February 2009

Version 8.1

Table of Contents

Introduction to This Guide ..................................................................................................................7

About JProbe..................................................................................................................................8

About This Guide............................................................................................................................8

How to Use This Guide...........................................................................................................8

Where to Find Information Not in this Guide ..........................................................................9

JProbe Documentation Suite..........................................................................................................9

Core Documentation Set ......................................................................................................10

Feedback on the Documentation..........................................................................................10

Text Conventions..........................................................................................................................11

About Quest Software, Inc............................................................................................................11

Contacting Quest Software...................................................................................................12

Contacting Quest Support ....................................................................................................12

Quest Communities ..............................................................................................................12

Support for JProbe and JVMs ......................................................................................................13

Support for JProbe ...............................................................................................................13

Support for JVMs..................................................................................................................13

Supported Platforms..........................................................................................................................15

Microsoft Windows .......................................................................................................................16

System Requirements ..........................................................................................................16

Supported JVMs ...................................................................................................................16

Validated Application Servers...............................................................................................17

Sun Solaris ...................................................................................................................................18

System Requirements ..........................................................................................................18

Supported JVMs ...................................................................................................................18

4 JProbe

Installation Guide

Validated Application Servers.............................................................................................. 18

IBM AIX........................................................................................................................................ 19

System Requirements ......................................................................................................... 19

Supported JVMs .................................................................................................................. 20

Validated Application Servers.............................................................................................. 20

Linux x86 ..................................................................................................................................... 21

System Requirements ......................................................................................................... 21

Novell SUSE Linux Enterprise Server (SLES)..................................................................... 21

Red Hat Enterprise Linux..................................................................................................... 23

CentOS 5.x .......................................................................................................................... 24

Linux EM64T/AMD64................................................................................................................... 25

System Requirements ......................................................................................................... 25

Supported JVMs .................................................................................................................. 26

Validated Application Servers.............................................................................................. 26

Installing JProbe................................................................................................................................ 29

Before You Begin......................................................................................................................... 30

Preview of the Installed Directory Structure................................................................................ 30

Where to Install JProbe ............................................................................................................... 31

Installing JProbe Using the GUI Installer..................................................................................... 31

Installing JProbe from the Command Line................................................................................... 33

Installing JProbe Silently from the Command Line...................................................................... 34

Licensing JProbe............................................................................................................................... 35

JProbe License Options............................................................................................................... 36

Node-Locked Licensing ....................................................................................................... 36

Concurrent Licensing........................................................................................................... 36

Enterprise Licensing ............................................................................................................ 36

Requesting Node-Locked Licenses............................................................................................. 37

Requesting a License During Installation or from Within JProbe......................................... 37

Requesting a License via SupportLink ................................................................................ 38

Registering Node-Locked Licenses............................................................................................. 39

Registering a License During Installation or from Within JProbe......................................... 39

Registering Licenses from the Command Line.................................................................... 41

5

Using Concurrent Licenses ..........................................................................................................41

Setting the License Server During Installation or from Within JProbe..................................43

Setting the License Server from the Command Line............................................................43

Index....................................................................................................................................................45

6 JProbe

Installation Guide

Introduction to This Guide

This chapter provides information about what is contained in the Installation Guide. It also provides information about the JProbe documentation suite and Quest Software.

This chapter contains the following sections:

About JProbe .................................................................................................................................8

About This Guide ...........................................................................................................................8

JProbe Documentation Suite .........................................................................................................9

Text Conventions .........................................................................................................................11

About Quest Software, Inc.

..........................................................................................................11

Support for JProbe and JVMs .....................................................................................................13

8 JProbe

Installation Guide

About JProbe

JProbe is an enterprise-class Java profiler that provides intelligent diagnostics on memory usage, performance, and test coverage. It allows developers to quickly pinpoint and repair the root cause of application code performance and stability problems that obstruct component and integration integrity.

JProbe provides three types of analysis:

• Memory analysis allows a developer to identify and resolve Java memory leaks and object cycling to ensure optimal program efficiency and stability.

• Performance analysis allows a developer to identify and resolve Java bottlenecks and deadlocks to ensure optimal program performance and scalability.

• Coverage analysis allows a developer to identify unexecuted lines of code during unit testing to ensure test coverage and program correctness.

JProbe also offers an Eclipse plug-in that provides intelligent code performance analysis and problem resolution from within the Eclipse Java IDE.

About This Guide

This guide walks you through installing and licensing JProbe.

This guide is intended for Java developers who want to verify system requirements, install JProbe, and license JProbe.

How to Use This Guide

We recommend the following path through this guide:

1

Start with

Chapter 1, “Supported Platforms”

. This chapter lists all the required hardware and software by operating system. It also contains important notes that are critical to running JProbe successfully within your development environment.

2

3

To install JProbe on your Windows system or UNIX system, see

Chapter 2,

“Installing JProbe”

.

Finally, you need to license JProbe. Licensing options and procedures are

outlined in Chapter 3, “Licensing JProbe”

.

Introduction to This Guide

JProbe Documentation Suite

Where to Find Information Not in this Guide

The following table shows where you can find other types of information:

Information about: Refer to:

Configuring JProbe to run your application or application server

Running sessions from the

JProbe Console

Using JProbe Plugins for

Eclipse

JProbe User Guide (PDF/online help)

JProbe Plugins for Eclipse Guide

JProbe User Guide (PDF/online help)

JProbe Plugins for Eclipse Guide

JProbe User Guide (online help)

JProbe Reference Guide (PDF)

Automating JProbe analysis sessions using command line utilities

Adding JProbe to an Ant system

Known and resolved issues

JProbe Ant Task User Manual (HTML)

JProbe Release Notes (HTML)

JProbe Documentation Suite

The JProbe documentation suite is provided in a combination of online help, PDF, and

HTML.

Online Help:

You can open the online help by clicking the Help icon on the JProbe toolbar.

PDF:

The complete JProbe documentation set is available in PDF format on

SupportLink. The PDF documentation can also be found in the Documentation folder on the JProbe DVD. The default location of the documentation after an installation is <jprobe_home>/docs. Adobe

®

Reader

®

is required.

HTML:

Release Notes are provided in HTML and text format. The default location of this document after an installation is <jprobe_home>/docs.

9

10 JProbe

Installation Guide

The Ant Tasks User Manual is also provided in HTML format. The default location of this document after an installation is <jprobe_home>/automation/doc.

To open it, navigate to index.html.

Core Documentation Set

The core documentation set consists of the following files:

Installation Guide (PDF)

User Guide (PDF and online help)

Reference Guide (PDF)

Plugins for Eclipse Guide (PDF)

Demos and Tutorials (PDF)

Release Notes (HTML)

Ant Tasks User Manual (HTML)

Feedback on the Documentation

We are interested in receiving feedback from you about our documentation. For example, did you notice any errors in the documentation? Were any features undocumented? Do you have any suggestions on how we can improve the documentation? All comments are welcome. Please submit your feedback to the following email address: [email protected]

Please do not submit Technical Support related issues to this email address.

Introduction to This Guide

Text Conventions

Text Conventions

The following table summarizes how text styles are used in this guide:

Convention Description

Code

Variables

Interface

Monospace text represents code, code objects, and commandline input. This includes:

• Java language source code and examples of file contents

• Classes, objects, methods, properties, constants, and events

• HTML documents, tags, and attributes

Monospace-plus-italic text represents variable code or command-line objects that are replaced by an actual value or parameter.

Bold text is used for interface options that you select (such as menu items) as well as keyboard commands.

Files, components,

and documents

Italic text is used to highlight the following items:

• Pathnames, file names, and programs

• The names of other documents referenced in this guide

11

About Quest Software, Inc.

Quest Software, Inc., a leading enterprise systems management vendor, delivers innovative products that help organizations get more performance and productivity from their applications, databases, Windows infrastructure and virtual environments.

Through a deep expertise in IT operations and a continued focus on what works best,

Quest helps more than 90,000 customers worldwide meet higher expectations for enterprise IT. Quest provides customers with client management as well as server and desktop virtualization solutions through its subsidiaries, ScriptLogic and Vizioncore.

Quest Software can be found in offices around the globe and at

www.quest.com

.

12 JProbe

Installation Guide

Contacting Quest Software

Email

Mail

Web site

[email protected]

Quest Software, Inc.

World Headquarters

5 Polaris Way

Aliso Viejo, CA 92656

USA

www.quest.com

Refer to our Web site for regional and international office information.

Contacting Quest Support

Quest Support is available to customers who have a trial version of a Quest product or who have purchased a commercial version and have a valid maintenance contract. Quest

Support provides around the clock coverage with SupportLink, our web self-service.

Visit SupportLink at:

http://support.quest.com

.

From SupportLink, you can do the following:

• Quickly find thousands of solutions (Knowledgebase articles/documents).

• Download patches and upgrades.

• Seek help from a Support engineer.

• Log and update your case, and check its status.

View the Global Support Guide for a detailed explanation of support programs, online services, contact information, and policy and procedures. The guide is available at:

http://support.quest.com/pdfs/Global Support Guide.pdf

.

Quest Communities

Get the latest product information, find helpful resources, and join a discussion with the

JProbe Quest team and other community members. Join the JProbe community at:

http://jprobe.inside.quest.com/

.

Introduction to This Guide

Support for JProbe and JVMs

Support for JProbe and JVMs

This section describes the policies Quest Software has for supporting JProbe and various versions of JVMs.

13

Support for JProbe

Quest Software supports the currently shipping version of JProbe plus one major release back. If you need support for an earlier version, you may be able to arrange a special

support contract. For more information, see “ Contacting Quest Support ” on page 12.

Support for JVMs

Quest Software supports a selection of JVMs that have passed quality assurance testing

with JProbe. The supported JVMs are listed by operating system. For more information, see “ Supported Platforms ” on page 15.

Functional Restrictions

Some of the supported JVMs may have problems running with one of the JProbe analysis tools. You can still use these JVMs if you observe the functional restrictions documented in the footnotes. For example, some significant known issues include:

• IBM SDK 1.4.2 stability issue with Memory

• BEA JRockit 5 slow response time with Memory

New Versions of Supported JVMs

As newer versions of supported JVMs are released, most will be supported automatically. Others may require an updated version of the JProbe JVM configuration file, jvminfo.xml. This file is available on SupportLink. Select Downloads & Updates

and specify JProbe as the product. For more information, see “ Contacting Quest

Support ” on page 12.

Previously Supported JVMs

Effective with the JProbe 8.1 release, Quest Software has retired support for versions

1.2.x and 1.3.x of the Java 2 JVMs that were supported in earlier versions of JProbe, as they have completed the vendor's End-of-Life process. Quest Software strongly recommends upgrading to a vendor-supported JVM version.

14 JProbe

Installation Guide

JVMs Provided with Supported Application Servers

Quest Software will support the Java SDK shipped with any application server that is supported for JProbe, with the caveat that certain operating system patches and/or minor

JVM upgrades may need to be applied, as recommended by the vendor and/or Quest

Software. Support for other application servers may be available on request. For more information, see “ Contacting Quest Support ” on page 12.

1

Supported Platforms

You can install JProbe on the following operating systems using this guide:

Microsoft Windows ......................................................................................................................16

Sun Solaris ..................................................................................................................................18

IBM AIX .......................................................................................................................................19

Linux x86 .....................................................................................................................................21

Linux EM64T/AMD64 ..................................................................................................................25

Caution

Updates to the lists of supported JVMs and application servers are available at:

www.quest.com/jprobe/release_information.aspx

16 JProbe

Installation Guide

Microsoft Windows

System Requirements

You need the following minimum system requirements:

• One of the following OS systems:

• Microsoft Windows XP Professional SP2 or later

• Microsoft Windows Server 2003 SP2 or later

• Microsoft Windows Server 2008

• Microsoft Windows Vista

• Intel Pentium IV @2.4 GHz

• 2 GB RAM

• 200 MB free disk space

Supported JVMs

The following development kits contain a supported JVM:

• JRockit 1.4.2

• JRockit 5.0

• JRockit 6.0

• IBM 32-bit SDK, Java 2 Technology Edition, Version 1.4.2, SR1 or later

Note

IBM JVMs are only supported for use with IBM WebSphere Application Server.

Note

IBM JDK 1.4.2 is not fully supported with Memory due to severe problems with the heap dump provided by the JVM profiling interface (JVMPI). Workaround: You can take memory snapshots without a heap dump. You can also import an IBM heap dump.

• IBM 32-bit SDK, Java 2 Technology Edition, Version 1.5

• IBM 32-bit SDK, Version 1.6.0

• Sun Java 2 SDK, Standard Edition, 1.4.2

• Sun J2SE Development Kit 5.0

• Sun Java Platform, Standard Edition 6

Chapter 1: Supported Platforms

Microsoft Windows

17

Validated Application Servers

At time of release, the following application servers are tested and supported:

• Apache Geronimo 2.0.1 and 2.1.x

• Apache Tomcat 5.0, 5.5, and 6.0

• BEA WebLogic Server 8.1, 9.2, and 10.0

• BEA WebLogic Server Portal Server 8.1 and 9.2

• Caucho Resin 3.1 and 3.2

• IBM WebSphere Application Server Community Edition 2.0 and 2.1

• IBM WebSphere Portal Server 6.1

• IBM WebSphere Application Server 6.0.1+, 6.1, and 7.0

Note

On Windows XP and Windows Vista, IBM WebSphere Portal Server and IBM

WebSphere Application Server are only supported for development use.

• JBoss 4.0.x, 4.2.x, and 5.x

• Open Source GlassFish v2 UR2

• Oracle OC4J 10g 10.1.2 and 10.1.3

• Oracle Application Server 10g 10.1.3.x

• Oracle WebLogic Server 10.3

• Sun Java System Application Server 8.2 SE and 9.1 PE

Note

Sun Java System Application Server 9.1 PE is supported for Windows XP only.

• Sun Java System Web Server 6.1 and 7.0

Application servers are not supported on versions of Windows which are not officially supported by the application server vendor. Listed application servers may not be tested on every supported version of Windows.

In some cases, additional versions of the validated platforms are also supported, however these are typically older releases which are not formally validated. Other application servers may be available on request.

18 JProbe

Installation Guide

Sun Solaris

System Requirements

You need the following minimum system requirements:

• One of the following OS systems:

• Sun Solaris 8, 9, and 10 on Sun UltraSPARC processor (not SPARC Station or

Intel)

• Sun Solaris 10 on an x86 system

• 2 GB RAM

• 200 MB free disk space

Supported JVMs

The following development kits contain a supported JVM:

• JRockit 5 R26

Note

Vendor supports this version for Solaris 9 and 10 only.

• JRockit 6.0

• Sun Java 2 SDK, Standard Edition, 1.4.2, plus patches

Note

You can find patches on the Sun Microsystem Web site:

java.sun.com

.

• Sun J2SE Development Kit 5.0

• Sun Java Platform, Standard Edition 6

Validated Application Servers

At time of release, the following application servers are tested and supported:

• Apache Tomcat 5.0, 5.5, and 6.0

• BEA WebLogic Server 8.1, 9.2, and 10.0

• BEA WebLogic Server Portal Server 8.1 and 9.2

• IBM WebSphere Application Server 6.0.1+, 6.1, and 7.0

Note

Vendor supports IBM WebSphere Application Server versions 6.1 and 7.0 for Solaris

9 and 10 only.

Chapter 1: Supported Platforms

IBM AIX

19

• JBoss 4.0.x, 4.2.x, and 5.x

• Open Source GlassFish v2 UR2

• Oracle OC4J 10g 10.1.2 and 10.1.3

• Oracle Application Server 10g 10.1.3.x

• Oracle WebLogic Server 10.3

• Sun Java System Application Server 8.2 SE and 9.1 PE

Note

Vendor supports Sun Java System Application Server 8.2 SE for Solaris 8 and 9 only.

Note

Vendor supports Sun Java System Application Server 9.1 PE for Solaris 9 and 10 only.

• Sun Java System Web Server 6.1 and 7.0

Note

Vendor supports Sun Java System Web Server 6.1 for Solaris 8 and 9 only.

Note

Vendor supports Sun Java System Web Server 7.0 for Solaris 10 only.

Application servers are not supported on versions of Solaris which are not officially supported by the application server vendor. Listed application servers may not be tested on every supported version of Solaris.

In some cases, additional versions of the validated platforms are also supported, however these are typically older releases which are not formally validated. Other application servers may be available on request.

IBM AIX

Note

To run JProbe successfully on this platform, you need to ensure that the machine that

JProbe runs on has the required AIX level and fixes to run the IBM Java 6 JRE used by the

JProbe Console.

System Requirements

You need the following minimum system requirements:

• IBM AIX version 5.3 or 6.1

Note

JProbe on AIX require libC version 6, available from fileset xlC.aix50.rte version

6.0.0.0.

20 JProbe

Installation Guide

• IBM Power PC processor

• 2 GB RAM

• 200 MB free disk space

Supported JVMs

The following development kits contain a supported JVM:

• IBM 32-bit SDK for AIX, Java 2 Technology Edition, Version 1.4.2 SR1 or later, plus patches

Note

IBM JDK 1.4.x is not fully supported with Memory due to severe problems with the heap dump provided by the JVM profiling interface (JVMPI). Workaround: You can take memory snapshots without a heap dump. You can also import an IBM text heap dump.

Note

IBM requires that you install AIX patches to run Java correctly. Patches should be automatically installed when you install a supported IBM Developer Kit.

• IBM 32-bit SDK for AIX, Java 2 Technology Edition, Version 5 or later

Note

This version requires at least AIX 5L 5.3.0.30.

• IBM 32-bit SDK for AIX, v5. Java Technology Edition, Version 6

• IBM 64-bit SDK for AIX, Java 2 Technology Edition, Version 1.4.2

• IBM 64-bit SDK for AIX, Java 2 Technology Edition, Version 5

• IBM 64-bit SDK for AIX, v5. Java Technology Edition, Version 6

Validated Application Servers

At time of release, the following application servers are tested and supported:

• Apache Tomcat 5.0, 5.5, and 6.0

• BEA WebLogic Server 9.2 and 10.0

• IBM WebSphere Application Server 6.0.1+, 6.1, and 7.0

Note

IBM WebSphere Application Server 7.0 requires AIX 6.1 with Recommended

Maintenance package 6100-00-04, or AIX 5L 5.3 with Service Pack 5300-07-01.

• IBM WebSphere Portal Server 6.1

Note

IBM WebSphere Portal Server 6.1 requires AIX V6.1 with Service Pack 4, or AIX

V5L V5.3 with Service Pack 5300-04-01.

• JBoss 4.x and 5.x

Chapter 1: Supported Platforms

Linux x86

21

Application servers are not supported on versions of AIX which are not officially supported by the application server vendor. Listed application servers may not be tested on every supported version of AIX.

In some cases, additional versions of the validated platforms are also supported, however these are typically older releases which are not formally validated. Other application servers may be available on request.

Linux x86

System Requirements

You need the following minimum system requirements:

Note

While Quest Software only supports some versions of Linux, JProbe should work with any Linux distribution that includes glibc 2.3.4 or later.

• One of the following OS systems:

• Red Hat Enterprise Linux (RHEL) 4.0, 5.0, 5.1, 5.2, and 5.3

• Novell SUSE Linux Enterprise Server (SLES) 9.0, 10.0, and 10.3

• CentOS 5.x

• Intel ia32 (x86) architecture machine

• 2 GB RAM

• 256 MB free disk space

Novell SUSE Linux Enterprise Server (SLES)

The following sections list the supported Java developer kits and application servers for

SLES 9.0, 10.0, and 10.3.

Supported JVMs

• JRockit 1.4.2

• JRockit 5.0

• JRockit 6.0

• Sun Java 2 SDK, Standard Edition, 1.4.2 or later

22 JProbe

Installation Guide

• Sun J2SE Development Kit 5.0 plus patches

Note

You can find patches on the Sun Microsystem Web site:

java.sun.com

.

• Sun Java Platform, Standard Edition 6

• IBM 32-bit SDK for Linux on Intel Architecture, Java 2 Technology Edition,

Version 1.4.2, SR1 or later

Note

IBM JDK 1.4.2 is not supported with Memory due to severe problems with the heap dump provided by the JVM profiling interface (JVMPI). Workaround: You can import an IBM heap dump.

• IBM 32-bit SDK for Linux on Intel Architecture, Java 2 Technology Edition,

Version 5

• IBM 32-bit SDK for Linux on Intel architecture, Java Technology Edition,

Version 6

Validated Application Servers

• Apache Geronimo 2.0.1 and 2.1

• Apache Tomcat 5.0, 5.5, and 6.0

• BEA WebLogic Server 8.1, 9.2, and 10.0

• IBM WebSphere Application Server 6.0.1+, 6.1, and 7.0

Note

IBM WebSphere Application Server 7.0 requires at least SLES 9 SP4 or SLES 10 update 1.

• JBoss 4.0.x, 4.2.x, and 5.x

• Oracle OC4J 10g 10.1.2 and 10.1.3.x

• Oracle Application Server 10g 10.1.3

• Oracle WebLogic Server 10.3

Application servers are not supported on versions of Linux which are not officially supported by the application server vendor. Listed application servers may not be tested on every supported version of Linux.

In some cases, additional versions of the validated platforms are also supported, however these are typically older releases which are not formally validated. Other application servers may be available on request.

Chapter 1: Supported Platforms

Linux x86

23

Red Hat Enterprise Linux

The following sections list the supported Java developer kits and application servers for

RHEL 4.0 and 5.x.

Supported JVMs

• JRockit 1.4.2

• JRockit 5.0

• Sun Java 2 SDK, Standard Edition, 1.4.2 or later

• Sun J2SE Development Kit 5.0 plus patches

Note

You can find patches on the Sun Microsystem Web site:

java.sun.com

.

• Sun Java Platform, Standard Edition 6

• IBM 32-bit SDK for Linux on Intel Architecture, Java 2 Technology Edition,

Version 1.4.2, SR1 or later

Note

IBM JDK 1.4.2 is not supported with Memory due to severe problems with the heap dump provided by the JVM profiling interface (JVMPI). Workaround: You can import an IBM heap dump.

• IBM 32-bit SDK for Linux on Intel Architecture, Java 2 Technology Edition,

Version 5

• IBM 32-bit SDK for Linux on Intel architecture, Java Technology Edition,

Version 6

Validated Application Servers

• Apache Geronimo 2.0.1 and 2.1

• Apache Tomcat 5.0, 5.5, and 6.0

• BEA WebLogic Server 8.1, 9.2, and 10.0

Note

Vendor supports BEA WebLogic Server version 9.2 for Red Hat Enterprise Linux only.

• BEA WebLogic Server Portal Server 9.2

Note

Vendor supports this version for Red Hat Enterprise Linux only.

• IBM WebSphere Application Server Community Edition 2.0 and 2.1

• IBM WebSphere Application Server 6.0.1+, 6.1, and 7.0

Note

IBM WebSphere Application Server 7.0 requires at least RHEL 4 Update 6 or RHEL

5 update 1.

24 JProbe

Installation Guide

• JBoss 4.0.x, 4.2.x, and 5.x

• Open Source GlassFish v2 UR2

• Oracle OC4J 10g 10.1.2 and 10.1.3

• Oracle Application Server 10g 10.1.3.x

• Oracle WebLogic Server 10.3

• Sun Java System Application Server 9.0 PE and 9.1

Note

Vendor supports Sun Java System Application Server 9.0 PE for Red Hat Enterprise

Linux only.

Application servers are not supported on versions of Linux which are not officially supported by the application server vendor. Listed application servers may not be tested on every supported version of Linux.

In some cases, additional versions of the validated platforms are also supported, however these are typically older releases which are not formally validated. Other application servers may be available on request.

CentOS 5.x

The following sections list the supported Java developer kits and application servers for

CentOS 5.x.

Supported JVMs

• JRockit 1.4.2

• JRockit 5.0

• Sun Java 2 SDK, Standard Edition, 1.4.2 or later

• Sun J2SE Development Kit 5.0 plus patches

Note

You can find patches on the Sun Microsystem Web site:

java.sun.com

.

• Sun Java Platform, Standard Edition 6

• IBM 32-bit SDK for Linux on Intel Architecture, Java 2 Technology Edition,

Version 1.4.2, SR1 or later

Note

IBM JDK 1.4.2 is not supported with Memory due to severe problems with the heap dump provided by the JVM profiling interface (JVMPI). Workaround: You can import an IBM heap dump.

• IBM 32-bit SDK for Linux on Intel Architecture, Java 2 Technology Edition,

Version 5

Chapter 1: Supported Platforms

Linux EM64T/AMD64

25

• IBM 32-bit SDK for Linux on Intel architecture, Java Technology Edition,

Version 6

Validated Application Servers

• Apache Geronimo 2.0.1 and 2.1

• Apache Tomcat 5.0, 5.5, and 6.0

• JBoss 4.0.x, 4.2.x, and 5.x

Application servers are not supported on versions of Linux which are not officially supported by the application server vendor. Listed application servers may not be tested on every supported version of Linux.

In some cases, additional versions of the validated platforms are also supported, however these are typically older releases which are not formally validated. Other application servers may be available on request.

Linux EM64T/AMD64

System Requirements

You need the following minimum system requirements:

• One of the following OS systems:

• Red Hat Enterprise Linux (RHEL) AS 4.0 or 5.x

Note

While Quest Software only supports some versions of Linux, JProbe should work with any Linux distribution that includes glibc 2.3.4 or later. 32-bit compatibility libraries may also need to be installed.

• SUSE Linux Enterprise Server (SLES) 9.0 or 10.0

Note

While Quest Software only supports some versions of Linux, JProbe should work with any Linux distribution that includes glibc 2.3.4 or later. 32-bit compatibility libraries may also need to be installed.

• CentOS 5.x

• 2 GB RAM

• 200 MB free disk space

26 JProbe

Installation Guide

Supported JVMs

• JRockit 1.4.2

• JRockit 5.0

• IBM 64-bit SDK for Linux on Intel, Java 2 Technology Edition, Version 1.4.2,

SR1 or later

Note

IBM JDK 1.4.2 is not supported with Memory due to severe problems with the heap dump provided by the JVM profiling interface (JVMPI). Workaround: You can import an IBM heap dump.

• IBM 64-bit SDK for Linux on AMD64/EM64T, Java 2 Technology Edition,

Version 5.0

• IBM 64-bit SDK for Linux on AMD64/EM64T, Java Technology Edition,

Version 6

• Sun Java 2 SDK, Standard Edition, 1.4.2 or later

• Sun J2SE Development Kit 5.0 for Linux 64-bit AMD64/EM64T Processors plus patches

Note

You can find patches on the Sun Microsystem web site:

java.sun.com

. Support for

AMD64 / EM64T 64-bit mode for Linux was introduced in J2SE 5.0 Update 2. Before

Update 2, J2SE 5.0 supported AMD Opteron (64) Linux.

Validated Application Servers

At time of release, the following application servers are tested and supported:

• Apache Tomcat 5.5 and 6.0

• BEA WebLogic Server 9.2 and 10.0

Note

Vendor supports BEA WebLogic Server 9.2 version for Red Hat Enterprise Linux only.

• IBM WebSphere Application Server 6.1 and 7.0

Note

IBM WebSphere Application Server 7.0 requires at least RHEL 5 Update 1 or SLES

10 Update 1.

• JBoss 5.x

• Oracle Application Server 10g 10.1.3.x

• Oracle WebLogic Server 10.3

Chapter 1: Supported Platforms

Linux EM64T/AMD64

27

Application servers are not supported on versions of Linux which are not officially supported by the application server vendor. Listed application servers may not be tested on every supported version of Linux.

In some cases, additional versions of the validated platforms are also supported, however these are typically older releases which are not formally validated. Other application servers may be available on request.

28 JProbe

Installation Guide

2

Installing JProbe

This chapter contains the following sections:

Before You Begin .........................................................................................................................30

Preview of the Installed Directory Structure ................................................................................30

Where to Install JProbe ...............................................................................................................31

Installing JProbe Using the GUI Installer .....................................................................................31

Installing JProbe from the Command Line ..................................................................................33

Installing JProbe Silently from the Command Line ......................................................................34

30 JProbe

Installation Guide

Before You Begin

Before you begin the installation, review the following steps:

1

2

Locate your license number for JProbe. If you downloaded the software from the

Quest Software web site, the license number was mailed to the email address you specified. If you received a product CD, the license number is on the product packaging.

Ensure that you can run use cases/test cases on your application without JProbe installed. JProbe can help you diagnose programming inefficiencies, but it cannot help with issues related to how your application or application server is set up within your environment.

3

4

Review the hardware and software requirements for your operating system. For more information, see “ Supported Platforms ” on page 15.

Note

You may need to install a supported Java Virtual Machine.

You are now ready to install JProbe.

Preview of the Installed Directory Structure

The following diagram shows the directory structure for the installed JProbe. The current version number (in the form #.#.#) is included as part of the installed directory name.

Chapter 2: Installing JProbe

Where to Install JProbe

31

JProbe #.#.# automation bin config demos doc lib modules

src

Uninstall

Installation log

Ant build files for running automated sessions

Program executables and supporting files

License file, configurations files

Analysis tool-specific J2EE and J2SE examples

Guides, Release Notes, and license text

JAR files including online help

Supported application servers

Source code for third-party open source JARs

Uninstall JProbe

Where to Install JProbe

Start by running the installer on the computer where your application resides. Both the

JProbe Engine and JProbe Console are installed. If you are running only local sessions, you are done.

If you want to run your application and the JProbe Analysis Engine on one computer and monitor it from another computer (for example, your workstation), you also need to install JProbe on the second computer. The second computer does not have to run the same operating system as the first. In fact, many remote sessions are heterogeneous, with the application under analysis running on a UNIX system while the JProbe

Console runs on Windows. You can choose to use the JProbe Console from either computer, though not simultaneously.

Installing JProbe Using the GUI Installer

You can run the GUI version of the installer on Windows or UNIX systems, as long as you have a graphical display available. After you start the installer, follow the on-screen instructions. You can add your license at the end of the installation or you can wait until you launch JProbe for the first time.

32 JProbe

Installation Guide

To install the JProbe from a GUI:

1

2

3

Ensure you have administrator privileges for your operating system.

Do one of the following:

• If you have a product CD, insert the CD into a CD-ROM drive on your system.

On Windows platforms, if autorun is enabled for the CD-ROM drive, the setup program runs automatically. Otherwise, open the CD, browse to your platform, and then double-click the installer.

• If you downloaded the product from the Quest Software web site, navigate to the directory where you saved the downloaded file and double-click the installer file.

Follow the on-screen instructions. You need to agree to the license agreement before you can install the product.

4

At the end of the installation, you can set up your license. If you do not set up your license now, you are prompted to do so when you launch JProbe. For

information on types of licensing models and how to get licenses, see “ Licensing

JProbe ” on page 35.

The installation is complete. Click Done to exit the installer.

5

6

7

If errors were reported, check the installation log located in your installation directory.

Review the JProbe Release Notes for what’s new in this release and known issues. It is located in the <jprobe_home>/docs directory.

8

To configure your application to work with JProbe, see the JProbe User Guide.

Chapter 2: Installing JProbe

Installing JProbe from the Command Line

33

Installing JProbe from the Command Line

If you do not have a graphical display available on your system, you can install JProbe from the command line. UNIX system users can use the following procedure or request

TAR install files from Quest Support. For more information, see “ Contacting Quest

Support ” on page 12.

Note

For a list of arguments for this installer, include the argument:

-?

. Because the question mark is a special character in csh and derived shells, you may need to use "-?", '-?', or -\?

instead.

To install JProbe from the command line:

1

2

Ensure you have administrator privileges for your operating system.

3

4

Navigate to the directory where the JProbe installer is located.

Run the installer for your platform:

UNIX:

./jprobe810_install.bin -i console

• Windows:

jprobe810_install

You need to agree to the license agreement before installing the product.

Follow the on-screen prompts.

5

6

7

If errors are reported when the installer finishes, check the installation log located in your installation directory.

You can set up your license now or when you launch JProbe. For information on

types of licensing models and how to get licenses, see “ Licensing JProbe ” on page 35.

8

9

Review the JProbe Release Notes for what’s new in this release and known issues. It is located in the <jprobe_home>/docs directory.

To configure your application to work with JProbe, see the JProbe User Guide.

34 JProbe

Installation Guide

Installing JProbe Silently from the Command Line

You can choose to install JProbe with no user interaction. You specify the installation directory on the command line.

Note

For a list of arguments for this installer, include the argument:

-?

. Because the question mark is a special character in csh and derived shells, you may need to use "-?", '-?', or -\?

instead.

To install JProbe silently from the command line:

1

2

Ensure you have administrator privileges for your operating system.

Read and agree to the JProbe license agreement. The license is located at

www.quest.com/jprobe/

under the Review licensing info link.

Navigate to the directory where the JProbe installer is located.

3

4

Run the installer for your platform using the following syntax:

UNIX:

./jprobe810_install.bin -i silent -DUSER_INSTALL_DIR=<dir>

Windows:

jprobe810_install -i silent -DUSER_INSTALL_DIR=<dir> where

dir

is the directory where you want to install JProbe. If you omit the final argument, JProbe is installed to your user home directory on UNIX systems or

c:\Program Files on Windows systems.

5

6

If errors are reported when the installer finishes, check the installation log located in your installation directory.

You can set up your license now or when you launch JProbe. For information on

types of licensing models and how to get licenses, see “ Licensing JProbe ” on page 35.

7

8

Review the JProbe Release Notes for what’s new in this release and known issues. It is located in the <jprobe_home>/docs directory.

To configure your application to work with JProbe, see the JProbe User Guide.

3

Licensing JProbe

This chapter contains the following sections:

JProbe License Options ..............................................................................................................36

Requesting Node-Locked Licenses .............................................................................................37

Registering Node-Locked Licenses .............................................................................................39

Using Concurrent Licenses .........................................................................................................41

36 JProbe

Installation Guide

JProbe License Options

There are three types of licensing models available: node-locked, concurrent, and enterprise. For more information, review the JProbe licensing options on the Quest web site at:

http://www.quest.com/jprobe/licensing_info.aspx.

Node-Locked Licensing

A node-locked license allows JProbe to run on a predefined set of computers. The standard license is for a single developer. The license file contains the licensed host name and operating system, the type of license (purchase or evaluation), and the JProbe name, version, and license number. For evaluation (or leased) software, it also contains

the evaluation expiry date. For more information, see “ Requesting Node-Locked

Licenses ” on page 37.

Concurrent Licensing

Concurrent licensing offers flexibility in where JProbe is installed and who may use the product. Instead of having one node-locked license per developer, you purchase a number of licenses that are shared by the entire team via the Quest Software License

Server.

Note

Concurrent licensing is not available with evaluation versions of JProbe.

When you launch JProbe, the product checks to see if a license is available from the

License Server. If so, you can use the product; if not, you need to try again later. If developers consistently have trouble obtaining a license, you can increase the number of

licenses by contacting Quest Software. For more information, see “ Using Concurrent

Licenses ” on page 41.

Enterprise Licensing

Enterprise licensing allows your entire development team to use JProbe. This option is not covered in this guide. For more information, contact your Sales representative.

Chapter 3: Licensing JProbe

Requesting Node-Locked Licenses

37

Requesting Node-Locked Licenses

You can obtain a node-locked license while installing JProbe, or you can skip this step and request a license when you launch JProbe. Alternatively, you can go to the Quest

Software SupportLink web site and request your license.

Requesting a License During Installation or from Within JProbe

This procedure assumes that you are working from the computer where your application and JProbe are installed, and that this computer has a graphical display and a connection to the Internet. When you request a license file, your hostname and number of CPUs is sent to Quest Software. This information is required for the license file.

Note

If the computer you want to license does not have Internet access, or if you want to request

a license for a different hostname, you can request a license through SupportLink. For more information, see “ Requesting a License via SupportLink ” on page 38.

If you want to run remote sessions, specify the second host name when the License

Details web site is displayed. The second host can only run the JProbe Console for the product, not the JProbe Analysis Engine. After you receive the license file, you register the same license file on both computers.

To request a node-locked license:

1

On the computer running your application and the JProbe Engine, do one of the following:

2

• To request the license while installing JProbe, select the Node Locked

Licenses tab in the Licensing Setup installation screen.

• To request the license after installation, launch JProbe and select the Node

Locked Licenses tab in the Manage JProbe Licenses dialog box.

Click Obtain License.

You are advised that your hostname and number of CPUs will be sent to Quest

Software. If you agree to transfer this information, continue with this procedure.

Otherwise, see “ Requesting a License via SupportLink ” on page 38

.

3

Click OK.

Your default browser opens. If the Quest Software license page does not display, ensure that cookies are enabled in your browser and try again.

4

Follow the instructions on the web site to request your license.

38 JProbe

Installation Guide

5

• If you are not subscribed, complete the subscription details.

• If someone else in your organization has subscribed with this license number, you may not be able to license JProbe on your computer.

• If you want to run remote sessions, be sure to add the host name of the second computer when prompted.

Tip

To find the host name of a computer, enter hostname in a command prompt or xterm session.

After you complete the instructions on the web site, your JProbe license file is sent to your email address. Save the license file to your computer.

6

Now you can register the node-locked license. See “ Registering a License During

Installation or from Within JProbe ” on page 39.

Requesting a License via SupportLink

You can request a JProbe license file using any computer that has Internet access. Go to the Get JProbe License page (URL below) and follow the online instructions. If the person who will be using this copy of JProbe has not subscribed, you need to complete the subscription details before you can receive a license file.

Alternatively, instead of following this procedure, you can contact Quest to request a

license file. For more information, see “ Contacting Quest Support ” on page 12.

To request a node-locked license:

1

2

3

Go to SupportLink at

http://support.quest.com

.

Select License Keys.

Follow the instructions on the web site to request your license.

• If you are not subscribed, complete the subscription details.

• If someone else in your organization has subscribed with this license number, you may not be able to license JProbe on your computer.

• When prompted, enter the host name of the computer running your application.

• If you want to run remote sessions, add the host name of the second computer from which you want to monitor JProbe sessions and review the collected data.

Tip

To find the host name of a computer, enter hostname in a command prompt or xterm session.

Chapter 3: Licensing JProbe

Registering Node-Locked Licenses

39

4

After you complete the instructions on the web site, your JProbe license file is mailed to the subscribed person’s email address. Save the license file to your computer.

5

Now you can register the node-locked license. See “ Registering a License During

Installation or from Within JProbe ” on page 39.

Registering Node-Locked Licenses

You can register a node-locked license while installing JProbe, or you can skip this step and register a license when you launch JProbe. Alternatively, you can run a command line tool to register JProbe.

Registering a License During Installation or from Within JProbe

This procedure walks you through registering a license file on the computer or computers named in the license file. It assumes that the computer has a graphical

display. If not, a command line utility is also available. For more information, see

“ Registering Licenses from the Command Line ” on page 41.

To register node-locked licenses:

1

On the computer running your application and the JProbe Engine, do one of the following:

2

• To register the license while installing JProbe, select the Node Locked

Licenses tab in the Licensing Setup installation screen.

• To register the license after installation, launch JProbe and select the Node

Locked Licenses tab in the Manage JProbe Licenses dialog box.

Click Add License, navigate to and select the saved license file, and click Open.

The license is installed to JPROBE_HOME/config/jprobe.licenses. Some of the details of the license are displayed in the table.

40 JProbe

Installation Guide

3

To view all the license details, select the license and click View.

The License Properties dialog opens with the details displayed.

4

5

Click OK to close the License Properties dialog box.

To save a back up of your license file in case you ever need to reinstall JProbe, click Save.

6

To end the license registration process, do one of the following:

• From the Licensing Setup installation screen, click Next.

• From the Manage JProbe Licenses dialog, click Close.

7

For a remote setup, go to the other computer that you specified when requesting the license file and repeat this procedure. If the license file is not accessible from the other computer, use FTP to put a copy of the license on the second computer.

8

You can now use JProbe.

Chapter 3: Licensing JProbe

Using Concurrent Licenses

41

Registering Licenses from the Command Line

You use the jplicense

utility to register node-locked licenses. You can also use this utility to list, view, replace, and delete licenses. For more information, see the JProbe

Reference Guide.

Note

You can request a JProbe license file using any computer that has Internet access. For more information, see “ Requesting a License via SupportLink ” on page 38.

To register node-locked licenses from the command line:

1

2

3

On the computer running your application and JProbe, open a command prompt.

Navigate to the JPROBE_HOME/bin directory.

To add one or more node-locked licenses, use the following syntax:

4

5

Windows:

jplicense add <license_file> [<license_file>...]

UNIX:

./jplicense add <license_file> [<license_file>...] where

license_file

is the fully qualified path to the JProbe license file(s).

To extract a node-locked license as a backup in case you need to reinstall JProbe, use the following syntax:

Windows:

jplicense extract <serial_number> <license_file>

UNIX:

./jplicense extract <serial_number> <license_file> where

serial_number

is the license to extract and

license_file

is the fully qualified path to the file where you want to save the extracted license. To get a list of serial numbers, use jplicense list

.

You can now use JProbe.

Using Concurrent Licenses

Concurrent licensing means that multiple people can start simultaneous JProbe analysis sessions on the same application. Each concurrent license permits a developer to run a

JProbe Analysis Engine and a JProbe Console. Two people cannot connect JProbe

Consoles to the same instance of a JProbe analysis session; a separate instance of the application is run under JProbe for each concurrent user.

Concurrent licenses are managed automatically. If you attempt to use JProbe while all licenses are in use, you are notified. You need to wait for an available license. If this

42 JProbe

Installation Guide

occurs frequently, you may want to contact Quest Software to increase your number of licenses.

The following procedures assume that you have completed these tasks:

Task Help on Task

1 Purchased JProbe for the operating system that your application runs on and asked for concurrent licensing.

To order, contact [email protected]

2 Downloaded the Quest Software

License Server from the Web page specified in the confirmation email that you received, and specified the host name and OS of the network server where it will run.

To download the License Server, follow the instructions in the confirmation email, the License Details Web page, and the License Server download Web page. You will be emailed your license file.

3 Installed and started the License Server on the network server you specified.

To install the License Server, run licensing <version>-platform

.

For example, questlicensing4.2.3-lnx.bin

.

To start the License Server, follow the instructions in the License Server documentation.

4 Added the license file to the License

Server via its Web interface. The license file was mailed to the email address provided when you downloaded the

License Server.

To open the home page for the License

Server, see the Readme file. To add a license, follow the on-screen instructions.

Tip

You can also launch the Web interface from the JProbe Concurrent Licenses tab by selecting View License Usage.

5 Installed JProbe on the computer that runs your application.

See “ Installing JProbe ” on page 29.

6 Installed JProbe on each of the developers’ workstations.

See “ Installing JProbe ” on page 29.

7 Ensured that all computers have access to the server running the License Server.

For help with network issues, see your

System Administrator.

Chapter 3: Licensing JProbe

Using Concurrent Licenses

43

Setting the License Server During Installation or from Within

JProbe

This procedure assumes that you are working from the computer running your application and the JProbe Analysis Engine. If you do not have a graphical display, see

“ Setting the License Server from the Command Line ” on page 43.

To set the license server for concurrent licensing:

1

2

On the computer running your application and the JProbe Analysis Engine, do one of the following:

• To set the license server while installing JProbe, select the Concurrent

Licenses tab in the Licensing Setup installation screen.

• To set the license server after installation, launch JProbe and select the

Concurrent Licenses tab in the Manage JProbe Licenses dialog box.

Type the fully qualified host name or IP address of the computer running the

License Server in the License Server Hostname field.

3

Click Test Server.

A message tells you whether or not the computer is available.

4

5

To set the specified host as your license server, click Set Server.

To view your license and the licenses currently in use, click View License Usage.

6

• The License Server home page opens in your default browser.

• For details on each screen, click the Help link.

• To close the License Server web interface, close your browser.

To end the license registration process, do one of the following:

7

8

• From the Licensing Setup installation, click Next.

• From the Manage JProbe Licenses dialog, click Close.

Repeat on each of the developer workstations.

You can run JProbe if a concurrent license available.

Setting the License Server from the Command Line

You can test and set the license server from the command line. For more information, see “ Using Concurrent Licenses ” on page 41.

44 JProbe

Installation Guide

To set the license server for concurrent licensing from the command line:

1

2

3

From a command prompt, navigate to the JPROBE_HOME/bin directory.

To test that the license server is available, enter:

Windows:

jplicense test <license_server> <port> <application>

UNIX:

./jplicense test <license_server> <port> <application> where

license_server

is the name of the server running the Quest Software

License Server,

port

is the port number that the license server listens on, and

application

is the licensing application name. For example: jplicense test serve_lics 8133 licensing

To set the license server, use the following syntax:

Windows:

jplicense server <license_server> <port> <application>

UNIX:

./jplicense server <license_server> <port> <application> where

license_server

is the host running the Quest Software License Server,

port

is the port number that the license server listens on, and

application

is the licensing application name.

4

5

Repeat on each of the developer workstations.

You can run JProbe if a concurrent license available.

Index

A

about JProbe

8

about Quest Software

11

AMD64/EM64T

25

C

Cent OS 5.x

24

command line

installing

33

licensing

41

silent install

34

concurrent license

overview

36

using

41

contacting Quest

12

D

directory structure

30

documentation

core

10

feedback

10

suite

9

E

enterprise license

36

I

IBM AIX

19

install

from command line

33

from command line silently

34

from GUI

31

location

31

overview

29

prerequisites

30

installed directory structure

30

J

JVM support, policy for

13

L

license

options

36

overview

35

requesting

38

license server, setting

during installation

43

from command line

43

from JProbe

43

Linux 64-bit

25

Linux x86

21

M

Microsoft Windows

16

46 JProbe

Installation Guide

N

NLES

21

node-locked license

overview

36

registering

39

requesting

37

Novell Linux Enterprise Server

21

P

policies

13

R

Red Hat Enterprise Linux

23

remote environment

31

RHEL

23

S

setting license server

during installation

43

from command line

43

from JProbe

43

silent install

34

Sun Solaris

18

support

12

support policies

13

supported platforms

15

SupportLink, requesting a license

38

T

technical support

12

text conventions

11

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