Winegard Shaw Direct SK-7002 Installation manual

WINEGARD®
TRAV’LER
®
Automatic Multi-Satellite TV Antenna
Model SK-7003
INSTALLATION MANUAL
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Winegard Company • 3000 Kirkwood St. • Burlington, IA 52601-2000
319/754-0600 • FAX 319/754-0787 • www.winegard.com
Printed in U.S.A. © Winegard Company 2012 1/12 2452252
Congratulations!
You have selected the Winegard® TRAV’LER Automatic Multi-Satellite TV Antenna. The TRAV’LER
antenna will deliver the ability to view both SHAW DIRECT satellites at the same time with unmatched
signal strength, the lowest travel height on the market, maximum HD capabilities and easy to use functionality – just like you get at home. This manual provides important information on the installation and
operation of your TRAV’LER Interface Box. Please take time to read the manual in it’s entirety before
installing or operating your antenna.
Icons appearing in the manual are used for important information and helpful tips.
Alert indicates important information regarding
product use, product specifications or procedures.
Important tip offers helpful suggestions or
refers you to a related topic in the manual.
Recommended Receivers:
The Winegard® TRAV’LER Automatic Multi-Satellite TV Antenna will work with any SHAW
DIRECT™ receiver currently in production. Consult your receiver manual or www.winegard.com if you
have any questions about whether your receiver is compatible. However, we recommend:
SHAW DIRECT DSR505 (HD capable)
DSR207 (SD only)
DVR530 (HD capable DVR)
Each receiver will require at least one coax cable. Refer to receiver manual for wiring details.
For information regarding Satellite coverage in North America, call Shaw Direct at 1-888-554-7827.
Before you begin, please make sure you have received all necessary parts to properly install and operate your TRAV’LER antenna.
- Installation and Operation Manuals
- Mount Base with 30’ Cable - Power/Control Cable
- TRAV’LER Interface Box
- Reflector, LNBF & Feed Arm (Packaged separately as the SKA-733)
- TRAV’LER Power supply with 24’ AC power cord
- Gray Coax Cable 30’
- Black Coax Cable 30’
- Mounting Hardware bag
- Cable Entry Hardware bag
Selecting a Location for the TRAV’LER Antenna
Before removing the TRAV’LER antenna from its box, check with your RV Dealer or manufacturer. Your
RV may be pre-wired or have a reinforced area for this system. DO NOT install in a location where a
gap of 3/16” or more exists, as it may damage the roof. See diagram at top of page 3.
When installing the TRAV’LER on a rubber roof, Winegard recommends using the SKA-004 Roller
Plate. If not using this plate, make sure that the roller does not come in contact with any rib supports
or bubbles in the roof when in operation. Failure to do so, may result in damage to the roof.
INSTALLATION
2
Plan your entire installation before
you start. Determine the location of
all of your equipment and make sure
cable and wires are long enough to
reach their destination points.
3/16”
You must find a location on the roof that provides adequate space to allow the TRAV’LER antenna to
operate. The TRAV’LER antenna has a Front and Back and must be mounted correctly to avoid damage to the TRAV’LER antenna or the coach. The antenna must be mounted +/-5 degrees of level or
the system may require more time to locate the satellite(s). The Transition plate for the TRAV’LER
unit is marked “FRONT” and “BACK”. See Figure 1.
FIGURE 1
Winegard is NOT liable for damage, expenses, or injury caused
by improper installation.
FRONT OF RV
FRONT
!
BACK
TRANSITION
PLATE
Mount
Parallel to
Center Line
of Coach
Once you have checked for this:
1. Choose a location on the roof of the RV that will allow the dish to raise and rotate without interference from other roof mounted equipment. The TRAV’LER antenna may only be mounted parallel to
the centerline of the coach.
FIGURE 2
FRONT OF RV
36.92
Mount Parallel to
Center Line of Coach
45.81
2. The minimum roof space required for the TRAV’LER antenna is 46” L x 38” W.
a. The operational space requires that no obstructions taller than 8 inches be mounted within a 70” diameter circle from the center of the unit.
INSTALLATION
3
3. The unit must be within 5° of level for best operation.
4. Make sure that the location offers enough support to attach the TRAV’LER antenna securely.
5. Find a well ventilated location with a 110 V outlet for the TRAV’LER Interface inside the vehicle.
Make sure to clean the installation area before you begin.
You will want to decide where the wires will enter the vehicle. One coax cable per receiver and a control
cable will need to be run into the vehicle.
!
Warning: Do not run the wires through the striped area shown. Consult your receiver
manual for specifics in the diagram.
FIGURE 3
TRANSITION
PLATE
FRONT OF RV
FRONT
18 inches
24 inches
SCREW
HOLES
NOTE: Anything in the striped area will interfere with the operation of the TRAV’LER antenna
and may cause damage to the object or the TRAV’LER antenna.
TRAV’LER Mount Installation
Verify that the “FRONT” of the transition plate is facing the front of the vehicle, then place the
TRAV’LER antenna mount on the roof where you plan to install it. See Figure 3. Mark where the screw
holes will go by placing marks through the holes in the mount base on the roof of the RV. It is important that you be able to see these marks! Move the TRAV’LER mount out of the installation area. It is
recommended that you don’t pre-drill the holes at this time.
Use a solid bead of sealant to connect these marks in the shape of the base.
Replace the TRAV’LER antenna base and screw it to the roof. Check with your vehicle manufacturer for
any special screw requirements before using the supplied screws.
INSTALLATION
4
DO NOT SEAL
FIGURE 4
LIP OF
TRANSITION
PLATE
!
WARNING: DO NOT cut any
wires when you drill the hole
for your cables.
SEAL
Run a solid bead of sealant around the transition plate, making sure to cover each screw head. Be
careful not to get any sealant above the lip of the transition plate. See diagram of transition plate.
GPS Installation:
The GPS antenna is connected to the TRAV’LER by a 6’ cable running to Port E on the TRAV’LER
Mount. To install it, find an open area to either side of the TRAV’LER Mount at least 18 inches from the
mount and place a small dot of sealant. Place the GPS antenna on the sealant and press it into place.
Secure any excess cable. WARNING: DO NOT CUT the GPS cable.
Cable Entry Plate Installation:
Decide the best location for the cables to enter the vehicle.
Winegard recommends installing the Accessory Detect
Cable, this can provide an
emergency stow function.
You will need to run:
A coax directly to each receiver location.
A control cable to the TRAV’LER Interface box.
Drill a 1/2” hole in the roof and push the required wires through. (Installations for multiple receivers may
require a larger hole or multiple holes as each receiver requires a dedicated coax cable.) Each receiver
will require at least one coax cable. See receiver manual for wiring details.
Place the cable entry plate supplied in hardware bag over the hole and cables. Screw the plate in place
and seal the plate and screw holes with approved sealant (not included).
Depending on the length of the cable on the roof, you may need to use cable clamps between the unit
and your cable entry plate. Clamping every 12-16” should eliminate any unnecessary cable movement.
OVERALL INSTALLATION DRAWING
FIGURE 5
FRONT OF RV
For best results, use TV
1 for the receiver that will
be most active.
POWER
SUPPLY
IDU
PORTS
A - E and
POWER
ENTRY PLATE
RECEIVER
!
The SK-7003 will support up to
four receivers.
Rev. 4/15/08
INSTALLATION
TV 1
RECEIVER
RECEIVER
5
TV 2
TV 3
Cable installation:
Connect the control cable and power cable to the back of the TRAV’LER Interface box as shown below. Note:
For cable runs longer than 25’ an extension may be purchased. Do not exceed 50’ of cable.
Power
`
Control Cable
`
FIGURE 5A
Attach the TRAV’LER control cable to the TRAV’LER Interface Box, as shown in Figure 5A.
Attach the output cable from the Power supply to the TRAV’LER Interface Box. See above.
Finally, connect a coax cable from the TRAV’LER mount to each of the receivers being used with the TRAV’LER
Automatic Satellite Dish. See Appendix for information on properly installing a Hex Connector.
Find a location to plug in the TRAV’LER Power supply and plug it in.
Reflector Installation:
Once the wires are run and the sealant has started to cure:
Check to be sure that there is nothing above the TRAV’LER that might prevent it from raising. You will need at
least 40” of clearance above the TRAV’LER Mount to ensure that you have room to install the reflector.
Raise Antenna:
There are two ways to raise the antenna. Either Automatic or Manual explained below:
Automatic:
Steps 1-7 explain how to use the TRAV’LER Interface box to raise the mount to install the reflector.
1. Press [POWER] and hold for 2 seconds to turn “ON” the TRAV’LER Interface Box. Wait until the
Interface Box finishes “connecting to antenna”.
* The TRAV’LER may enter the “Search Routine” after 10 seconds this is normal (See NOTE Below).
2. Press [ENTER] and hold for 2 seconds or until the unit displays “Enter User Menu”. Press [SELECT] to move
the asterisk to “Yes”. Press [ENTER].
3. Press [SELECT] to move the asterisk to INSTALLATION.
4. Press [ENTER]. You will be asked to provide a code to enter the Installation Menu.
5. Press [ENTER] 4 times to enter code 0000.
6. Press [SELECT] to move the asterisk to RAISE ANTENNA. Press [ENTER]. Press [SELECT] to move the asterisk
to Yes.
7. Press [ENTER] the TRAV’LER mount will raise up about half way.
NOTE: If the TRAV’LER enters the “Search Routine,” you can still enter the “Menu Mode”. See Steps A & B, p.7.
If the TRAV’LER Mount raises past 1/2 way before RAISE DISH is selected (See Step 6), the TRAV’LER will hit
its Upper Hard Stop and “Motor Stall” appears. This is Normal.
The “Motor Stall” means the TRAV’LER is all the way up & mount can raise no more. There are two easy ways
to clear the “Motor Stall”.
INSTALLATION
6
A. Press [ENTER] the TRAV’LER will return to the “Installation Menu”
OR
B. Press [POWER] the TRAV’LER will stow and turn “OFF” (Restart at Step 1).
Refer to the SKA-733 Manual for instructions on how to install the Reflector
and Bracket.
Manual:
1. Press [POWER] and hold for 2 seconds to turn “ON” the TRAV’LER Interface Box. Wait until the
Interface Box finishes “connecting to antenna”.
* The TRAV’LER may enter the “Search Routine” after 10 seconds this is normal (See NOTE Below).
2. Press [ENTER] and hold for 2 seconds or until the unit displays “Enter User Menu”. Press [SELECT]
to move the asterisk to “Yes”. Press [ENTER].
3. Press [SELECT] to move the asterisk to INSTALLATION.
4. Press [ENTER]. You will be asked to provide a code to enter the Installation Menu.
5. Press [ENTER] 4 times to enter code 0000.
6. Press [SELECT] to move “ * ” to “Calibrate EL”.
7. Press [ENTER].
8. Press [SELECT] to move “ * ” to YES.
9. Press [ENTER] to start the elevation calibration procedure. The LCD should now display “ Calibrate EL In Progress ...”.
10. After a few moments the IDU LCD will display “On EL Hard Stop?-­­­Yes *No”. Visually examine
the antenna to verify that the antenna is against the Hard Stop. The antenna will be pointing as far up
as it can go, this is the Hard Stop.
11. Press [SELECT] once to move asterisk to “Yes” if antenna is on the Hard Stop.
12. Press [ENTER] and the LCD will display “Calibrate EL Success”.
13. You may now stow the antenna.
INSTALLATION
7
WARNING: Pay attention to these Pinch Points as the antenna raises!
NOTE: Pinch Points are called out both for your safety and to protect the cables.
Cables will be damaged if installed incorrectly. Refer to the SKA-733 installation
manual Pages 3-4 for proper cable attachment.
FIGURE 6
FIGURE 7
Pinch Points
Pinch Point
Pinch
Point
Using the (4) bolts and nuts provided, attach the reflector to the mounting bracket.
Press [POWER] to lower the antenna to the travel position. Note: The nuts securing the dish should be tightened
to 6-8 lb.ft.
Hooking up the Shaw Direct receiver
Connect your Shaw Direct receiver to the TV using the appropriate audio and video cables. (Refer to your television user manual for the best audio /video connections).
If you have not chosen a programming package for your Shaw Direct system or added this receiver to your existing Shaw Direct account, please call 1-888-554-7827 prior to using your Shaw Direct receiver for the first time.
Ensure that your Shaw Direct receiver is connected to power.
Locate the coaxial feed coming from TRAV’LER system.
Connect the satellite feed to the coaxial input labeled with the symbol of a satellite dish.
Power on the Shaw Direct receiver and television.
If your TRAV’LER system is properly tuned and receiving signal, the satellite dish icon on the front of the Shaw
Direct receiver will be highlighted in green.
If the TRAV’LER system is stowed or not tuned to the Shaw Direct satellites, the satellite icon on the front of the
Shaw Direct receiver will appear in red. Turn on the TRAV’LER unit or troubleshoot as needed to reachieve positive signal.
If your Shaw Direct system is disconnected from power for an extended period of time or you has been recently
moved from another location, you may need to have your Shaw Direct system reauthorized. This can be determined when you receive a green (positive) signal, but cannot receive video on a subscribed channel.
To initiate a signal refresh, call 1-888-554-7827, then select “Self-Serve”, “Technical Support”, followed by “Signal
Refresh” from the telephone menu options.
For changes to Shaw Direct programming or to purchase new Shaw Direct equipment visit
shawdirect.ca or call 1-888-554-7827.
NOTE: The TRAV’LER antenna will find the satellites without the receiver installed.
INSTALLATION
8
Rev. 4/09
Appendix:
Making the Right Connection
with Hex Connectors
Making a coaxial cable connection is critical. If you have the
basic technique right you can modify it to your own personal
taste. Whether you use a knife, stripping tool or diagonal cutter,
the important thing is to make a good clean cut. A hex crimping
tool is required for hex connectors, for maximum RF transmission.
As mentioned before, the choice of tools is yours. Be sure you
do a precise job. Failure to do so can cost you time and money
in trying to locate a system problem.
Slide connector onto coax. Trim off
excess braid.
Cut the cable flush. Strip the outer
jacket off 1/2”, then trim the dielectric
by cutting partially thru. DO NOT
NICK THE CENTER CONDUCTOR!
Twist and pull off leaving a 1/2” minumum of exposed center conductor.
IN HOT WEATHER: Trim off center
conductor leaving 3/16” beyond the
connector. The center conductor
expands at higher temperatures. If
a little extra is not provided, it may
contract enough in the winter to create an open connection and result in
loss of picture.
Look into end of connector to make
sure no braid or aluminum foil touches
or has the possibility of touching the
center conductor. Shorting can result
if either comes in contact with center
conductor. Close crimping tool making
correct crimp.
EMERGENCY MANUAL STOW
!
1. Unplug TRAV’LER Interface.
2. Remove the black plastic bolt from the back of the
mount.
FIGURE 8
AUXILIARY
DRIVE
To Lower
Unit, turn
Clockwise
9
IN COLD WEATHER OR INDOORS:
Trim off center conductor leaving it
extended 1/16” of an inch beyond the
connector. (Use diagonal pliers for
cutting center conductor).
EMERGENCY MANUAL STOW IS
MEANT AS A LAST RESORT AND
NOT FOR COMMON USAGE!
3. Insert a 5/16th socket extension into the auxiliary
drive as shown in Figure 8. Turn auxiliary drive clockwise to lower the unit. NOTE: DO NOT USE A DRILL.
INSTALLATION
Remove additional 1/4” of the outer
jacket.Pull the braid away from the
dielectric and fold over the jacket.
If there’s any residue on the center
conductor scrape off with non-metallic
object.
WINEGARD MOBILE PRODUCTS LIMITED WARRANTY
(2 YEARS PARTS; 1 YEAR LABOR)
Winegard Company warrants this product against defects in materials or workmanship for a period of two (2) years
from the date of original purchase. During year one (1) of such warranty, Winegard Company will also pay authorized labor costs to an authorized Winegard dealer to repair or replace defective products. No warranty claim will be
honored unless at the time the claim is made, Customer presents proof of purchase to an authorized Winegard dealer
(to locate the nearest authorized Winegard dealer, contact Winegard Company, 3000 Kirkwood Street, Burlington, Iowa
52601, Telephone 800-288-8094 or visit www.winegard.com). Customer must provide proof of purchase with a dated
sales receipt for the Winegard product to verify the product is under warranty. If the date of purchase cannot be verified, the warranty period shall be considered to begin thirty (30) days after the date of manufacture.
If a defect in material or workmanship is discovered, Customer may take the product to an authorized Winegard
dealer for service. Customer must provide proof of purchase to verify the product is under warranty. If the product is
brought to an authorized Winegard dealer for service prior to expiration of year one (1) of the warranty period and a
defect in material or workmanship is verified by Winegard Technical Services, Winegard Company will cover the Winegard dealer’s labor charges for warranty service. The Winegard dealer must contact Winegard Technical Services in
advance for pre-approval of the service. Approval of the service is at the sole discretion of Winegard Company.
Alternatively, Customer may ship the product prepaid to Winegard Technical Services (located at 3111 Kirkwood
Street, Burlington, Iowa 52601, Telephone 800-788-4417). Customer must return the product along with a brief description of the problem and provide Winegard Technical Services with Customer’s name, address, and phone number.
Customer must also provide proof of purchase to verify the product is under warranty. If the product is returned before
the expiration of the warranty period, Winegard Company will (at its option) either repair or replace the product.
This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions or fails from: improper installation, misuse, abuse, neglect, accident, tampering, modification of the product as originally manufactured
by Winegard in any manner whatsoever, removing or defacing any serial number, usage not in accordance with product instructions or acts of nature such as damage caused by wind, lightning, ice or corrosive environments such as salt
spray and acid rain. This Limited Warranty also does not apply if the product becomes unable to perform its’ intended
function in any way as a result of the television signal provider making any changes in technology or service.
RETURN AUTHORIZATION POLICY
A Return Material Authorization (RMA) is required prior to returning any product to Winegard Company or Winegard
Warranty Services under this warranty policy. Please call our Technical Services Department at 800-788-4417 or send
an e-mail to [email protected] to obtain the RMA number. Please furnish the date of purchase when requesting an RMA number. Enclose the product in a prepaid package and write the RMA number in large, clear letters on
the outside of the package. To avoid confusion or misunderstanding, a shipment(s) without an RMA number(s) or an
unauthorized return(s) will be refused and returned to Customer freight collect.
WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR
IMPLIED, MADE BY ANY OTHER PERSON.
ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF
THIS WARRANTY.
In states that do not allow limitations on implied warranties, or the exclusion of limitation of incidental or consequential
damages, the above limitations or exclusions do not apply.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental
or consequential damages, so the above limitations or exclusions may not apply to you.
This warranty gives Customer specific legal rights. Customer may also have other rights that may vary from state to
state.
SATELLITE RECEIVER WARRANTY
See manufacturer’s limited warranty policy.
WS-MOBWARREV2
Rev. 1/10
!
INSTALLATION
DO NOT paint this antenna!
Painting the TRAV’LER antenna
will void your warranty.
10
INSTALLATION
11
Winegard Company • 3000 Kirkwood St. • Burlington, IA 52601-2000
319/754-0600 • FAX 319/754-0787 • www.winegard.com
Printed in U.S.A. © Winegard Company 2012 1/12 2452252