SHARP IT REFERENCE GUIDE

SHARP IT REFERENCE GUIDE
SHARP IT REFERENCE GUIDE
VERSION 1.04
2
TABLE OF CONTENTS
Introduction
IT Managers: Simplifying Your Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Sharp’s Commitment to Innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Sharp’s Dedication to Sales and Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Environmentally-Friendly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Printing
Extensive Interoperability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Effortless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-11
Mobile
Empowered Mobile Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13
Software as a Service (Saas)
Efficient Cloud Computing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-15
Document Workflow
Simplified Document Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-17
Device Management
Optimum Device Uptime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-19
Security
Security Throughout the Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Protecting Your Assets from Vulnerability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-21
Security At-a-Glance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Meeting Security Standards and Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Sharp OSA® Platform
Integrated Business Processes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24-25
Leveraging the Sharp OSA Ecosystem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26-27
Sharp Partner Program
Align with Technology Leaders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Validated Program Member Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29-38
Presentation Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Appendix - Compatibility Charts
Sharp Print and Network Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sharp Device Management Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sharp Secuity Feature Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sharp OSA and Application Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
40-41
42-43
44-45
46-47
4
IT MANAGERS: SIMPLIFYING YOUR LIFE
As an Information Technology professional, you are no doubt faced with a unique set of challenges that pull you
in many different and often conflicting directions. For example, you are forced to do more with less—supporting
disparate assets throughout the sprawling enterprise with maximum interoperability and minimal resources.
Internal policies and government regulations impose strict requirements on protecting the confidentiality of your
information. You also aspire to reduce the impact of your operations on the environment through reduced energy
consumption and recycling.
At Sharp, we understand your goals and the issues that impede your ability to focus on strategic organizational
objectives. From developing award-winning multi-function peripherals (MFPs) that deliver impressive document
workflows to facilitating the administration of devices wherever you are, Sharp technology empowers productivity
beyond compare. Our innovative Sharp OSA® platform helps your MFPs reach further into the organization and
business processes and is supported by one of the largest developer networks in the industry. Sharp’s security
expertise is also among the most respected, having pioneered the first and most comprehensive solution for
MFPs. Sharp is also a trusted leader in LCD technology, from our line of AQUOS BOARD™ Interactive Display
Systems to ultra-slim bezel video wall monitors and high-brightness digital signage displays. And to help preserve
the natural beauty of our environment, we have made a strong corporate-wide commitment to minimize the
impact of Sharp products upon our planet.
INTRODUCTION
3
SHARP’S COMMITMENT TO INNOVATION
For over 100 years, Sharp has been an innovator in electronics and office technology. From the Ever-Sharp pencil
introduced in 1913 to a leader in the development of Liquid Crystal Displays and modern document technologies,
Sharp’s vision of quality and reliability is embodied in each and every product we deliver. Our award-winning
MFPs are no exception. They provide sophisticated features and unparalleled reliability to dramatically improve
document workflows and business processes throughout your entire organization.
From copying, printing, scanning and faxing, to securely interacting with other network resources and business
applications, Sharp MFPs can help boost productivity and minimize costs. In addition to our cutting-edge
document systems, Sharp offers an array of presentation products to further meet your business needs, including
professional projectors, interactive touch-screen displays, digital signage solutions and video wall systems.
Sharp’s close relationship with both our dealers and our customers is the foundation for our unique product
development process. This collaborative approach allows Sharp to deliver unique products and technologies
that provide innovative customizable solutions to real world business process challenges.
Security
(CC)
Scan 2
Sharp OSA
My Sharp
Pull-out
Keyboard
A4 Scan
Centric
Cloud Portal
Office
History of Sharp Document Technology Innovation:
INTRODUCTION
4
2001: Introduced the industry’s first Common Criteria validated Data Security Kit
2004: Pioneered Scan2™ Technology or MFP Dual Head Document Feeder
2006: Launched Sharp OSA platform, the industry’s first web-services platform
2006: Sharp Partner Program sets new industry benchmark for inclusiveness
2007: Introduced My Sharp™; customized support and training portal for end-users
2008: Introduced the market’s first fully retractable keyboard as a standard feature of workgroup MFPs
2008: Introduced A4 MFPs that offered the same features as A3 models with a smaller footprint
2011: Introduced the industry’s first cloud-enabled MFPs featuring Sharp OSA v4 technology
2011: Launched Cloud Ready Sharp OSA v4 technology
2012: Introduced the first in a series of Light Production MFP, with triple air-feed, full bleed printing
and advanced finishing.
2012: Released Sharpdesk® mobile printing/scanning solutions for Windows®, Apple iOS and Google
Android® devices
2014: Launched Cloud Portal Office, a comprehensive content management and collaboration service
Comprehensive Product Line
We offer an array of MFPs and Printers to address a broad range of business objectives. From our A3 and A4
workgroup MFPs to our light production MFPs, Sharp has continued to redefine the role and importance of
document technology in the workplace by offering products that are easy to use, customizable and secure.
Ease-of-Use
Many other MFPs on the market have operation panels
that require digging through layers of choices to find the
features you need. Sharp MFPs offer a tablet-like user
interface combined with the industry’s first integrated
retractable keyboard that provides intuitive control
of even the most advanced functions. Yet another
Sharp first is our Scan2™ technology which enables
single-pass, double-sided scanning for increased
efficiency and enhanced system reliability.
Customization
The user interface can be customized with one-touch
access to the functions, files or applications that are most
important to the end-customer. The experience is fully
personalized from the simple to the more complex, allowing
you to add custom backgrounds and icons, change the display
language and much more.
Another prime example of Sharp technology that enables a
fully customizable experience is the Sharp OSA platform. The
industry’s first web-services development platform, now in its
fourth generation, provides advanced customization capabilities
to meet the unique needs of your business.
Security
INTRODUCTION
Sharp’s award-winning security suite provides peace of mind and protection for your confidential and
intellectual property, whether you are copying, scanning or printing. Sharp’s standard “end of lease” feature
(on select models) digitally shreds any and all data on the MFP providing peace of mind when the MFP is
returned to the leasing company.
5
SHARP’S DEDICATION TO SALES AND CUSTOMER SUPPORT
Nationwide Coverage
Your relationship with Sharp doesn’t end after you purchase an MFP. To ensure the highest level of satisfaction
and support, Sharp stands behind every product through its nationwide network of professionals that are eager
to work with you and address your specific needs. With both local representation and national reach, Sharp
Business Systems and the Sharp network of over 400 independent authorized dealers provide a very high level
of service and support to customers throughout the United States.
We take pride in supporting the relationships forged by our direct sales team and local authorized dealers.
These relationships help Sharp develop products that continually add value and help enhance productivity.
The extensive network of authorized dealers also enables us to support large corporate installations with
offices throughout a region or spanning the country. This combination of responsive local management
and nationwide support delivers an outstanding experience for customers.
Online Support and Training with My Sharp
My Sharp, available 24/7, is a dedicated customized website providing
how-to videos and PDF documents that demonstrate features of the
customer’s specific MFP devices.
With easy access right from the front panel of the MFP, users can find
the information they need for scan, copy, print, fax, administrative
functionalities and supplies replacement, helping to reduce downtime
and enhance productivity.
INTRODUCTION
6
ENVIRONMENTALLY-FRIENDLY
Responsible Approach to Product Design
All Sharp Document Systems utilize advanced micro-fine toner technology, which offers
a lower consumption rate and produces less waste than conventional toners, resulting in
longer replacement intervals. Sharp supplies are packaged using fully recyclable materials.
Long-life consumable parts help minimize service intervals and down time, resulting in
lower operating costs. With two different energy-saving modes, power can be reduced or
shut off at set intervals. All Sharp document systems are ENERGY STAR® qualified and
RoHS compliant to restrict the use of hazardous substances.
Toner Recycling Program
As part of our commitment to helping preserve the environment, Sharp offers our customers
zero waste land fill recycling for all Sharp consumables, including cartridges, bottles, toner
collection containers and drum units. Sharp encourages customers to recycle their used
Sharp toner cartridges in bulk by providing a pre-paid Recycling Kit for their return to our
facility. Visit www.sharpusa.com/recycle to learn more.
Stop
Drop
Recycle
Sharp’s Environmental Leadership
As a testament to our commitment to the environment, Sharp is a three-time winner of the ENERGY STAR annual
Excellence in Energy Proficiency Product Design. Sharp is also a four-time winner of the SmartWay® Excellence
Award, which recognizes companies for conserving energy and lowering greenhouse gas emissions in logistics
and transportation. Sharp was also a previous recipient of the Excellence in Partnership Green Contractor Award
and the Evergreen Award from the General Services Administration (GSA) and the Coalition for Government
Procurement. These awards recognize environmentally responsible businesses and their efforts on recycling,
waste reduction and affirmative procurement practices.
INTRODUCTION
7
EXTENSIVE INTEROPERABILITY
Sharp understands that IT administrators must ensure MFP compatibility across complex networks of computers,
devices, applications and platforms. Sharp MFPs are compatible across a broad spectrum of environments,
further helping to ensure and maximize your investment in technology. From defining output settings to specifying
finishing options, users are able to produce professional outcomes.
Supported Page Description Languages
All network capable Sharp MFPs support the PCL® page description language. PostScript® 3 and XPS are offered
for environments that require these industry standards.
Microsoft® Windows® Support
Sharp drivers are compatible with the latest Microsoft® operating systems including Windows® 8 and Windows®
2012 Server operating systems. Additionally, many of Sharp’s drivers have passed Microsoft’s Windows Hardware
Quality Labs (WHQL) testing for maximum compatibility and reliability.
Linux®, Mac® and UNIX® Support
Computers running on Linux, Mac and UNIX operating systems can also access the functionality of Sharp MFPs.
To access these features, simply install the correct PostScript Printer Description (PPD) or PCL support file to
deliver optimized printing.
Citrix®
The Citrix Ready® program ensures compatibility with Citrix product lines. As a member of this joint solution
compatibility and verification testing program, Sharp tests drivers to ensure consistent printing from Sharp MFP
and Printers in Citrix XenApp® environments.
Device Types
As a gold-level member of the SAP® Printer Vendor program, Sharp ensures
compatibility of MFPs and printers with SAP solutions through updated device
types. Device types are files that store printer information so that users can
seamlessly access printer features such as paper tray selections, orientation,
and duplex options directory from SAP.
AS/400 Support
Sharp MFPs support printing from AS/400 through LPR (Line Printer Remote) printing or third party IPDS
(Intelligent Print Data Stream) applications.
PRINTING
8
HP Output Server Support
Select Sharp MFPs are HP Output Server-certified, enabling IT managers to centrally
control and manage print jobs, destinations and queues as well as easily create user and
group privileges and preferences. With the ability to monitor print jobs on Sharp MFPs from
the same consoles as other key IT resources, administrators can be alerted to potential
problems and respond before productivity is impacted, minimizing costly downtime.
Healthcare EHR and EMR Application Compatibility
Sharp works closely with leading healthcare application providers to help deliver
the next generation of electronic medical records systems that are dedicated to
improving patient relations and quality care. Customers can seamlessly integrate
their Sharp printers and MFPs on the network, including workgroup and color
MFPs with leading solutions such as Epic®, Cerner Millennium® and McKesson®
STAR™ Suite. With confidentiality and regulatory compliance in mind, Sharp
offers comprehensive document and device security that are critical to today’s
healthcare environments.
Cerner®McKesson®MEDITECH®EPIC® **
Millennium
STAR Suite
Magic OS *
Mono - A3
MX-M200D
✔
✔
✔
✔
✔
✔
✔
✔
MX-M364/M464/M564N
✔
✔
MX-M365N/M465N/M565N
✔
✔
MX-M283N/M363N/M453N/M503N
✔
✔
✔
✔
MX-M550/M620/M700
✔
✔
✔
MX-M623N/M753N
✔
✔
✔
✔
✔
✔
✔
AR-M257/M317
MX-M260/M310
MX-M850/M950/M1100
Color - A3
✔
✔
✔
✔
MX-2600N/3100N
✔
✔
✔
✔
MX-2610N/3110N/3610N
✔
✔
✔
✔
MX-2640N/3140N/3640N
✔
✔
✔
✔
MX-4100N/4101N/5001N
✔
✔
✔
MX-4110N/4111N/5110N/5111N
✔
✔
✔
✔
MX-5500N/6200N/7000N
✔
✔
✔
✔
MX-6201N/7001N
✔
✔
✔
✔
✔
✔
✔
DX-B350P/B450P
✔
✔
✔
✔
MX-B400P
✔
✔
✔
✔
MX-B402SC
✔
✔
✔
✔
MX-B401
✔
✔
✔
✔
MX-B402
✔
✔
✔
✔
MX-C400P
✔
✔
✔
✔
MX-C311/C401
✔
✔
✔
✔
MX-C402SC
✔
✔
✔
✔
MX-4141N/5140N/5141N
Mono - A4
Color - A4
* Sharp MFPs that support PCL5. PCL 5C or PCL 5e are compatible with MEDITECH Magic OS.
** Each Epic customer will have an employee trained as the Epic Technical Advisor. The Technical Advisor will approve print output device placements.
PRINTING
MX-2310U
9
EFFORTLESS PRINTING
Printing is one of the most common everyday tasks at any type of organization. The challenge for IT managers
is to deliver an efficient and flexible yet structured printing environment. Sharp ensures all phases of printing and
document management are easy, both for IT managers and end-users.
Sharp Print Driver
Sharp print drivers are seamlessly integrated with Microsoft Windows OS and their popular applications such
as Microsoft Office® for a seamless printing experience. Specific features are available through a user friendly
interface that helps meet each user’s unique output requirements. Most Sharp drivers are Microsoft WHQL
certified to deliver the best printing results.
Key features include, but are not limited to:
•Simplified print settings and finishing selections to minimize user support
• Color management options to meet each user’s color output needs
• Print to document filing folders for convenient document retention and retrieval
•Job retention to reduce waste and protect information confidentiality via secured
release with a PIN number
• User authentication to ensure only authorized users can access the device
• Watermark to help identify sensitive documents
•Print and send by sending the document to registered destinations on the device
when document is printed.
Sharp PCL Windows Driver
PRINTING
10
Sharp Universal Driver (Sharp UD)
Sharp UD is designed to facilitate easy printer and print driver management for IT managers. With one driver
providing a consistent printing experience for all end-users in the organization, the Sharp UD helps IT managers
increase efficiency by simplifying support, management, installation and setup.
Key features include, but are not limited to:
•Quick device discovery to find Sharp MFPs on the network
•Versatile finishing support to maintain productivity with a convenience
• Simplified printing process through selectable default printer
• Printer list feature to always keep your favorite printers accessible
• Color management for an optimized output result
• Verified and trusted Citrix Ready print driver
•Client-server and peer-to-peer print environment for IT managers
to provide flexible options in networking
Client-Server: Centrally managed
by IT. Simplified printer management
with one driver.
Sharp
UD
Peer to Peer: Improved user
convenience with one driver
for many printers.
Sharp
UD
PRINTING
Sharp
UD
Sharp
UD
11
EMPOWERED MOBILE COMMUNICATIONS
Highly featured smart phones and tablets are increasingly popular communication tools in the business world.
According to research conducted by IDC, workers who communicate using mobile devices will account for 37%
of the worldwide workforce and three-quarters of the workforce in the United States by 2015 (Mobile Printing
Landscape: Transition to Early Adopters, August 2012). Recognizing such rapid adoption of mobile devices in the
workplace, Sharp offers applications and options to seamlessly connect mobile workers with their daily business
processes. Sharp approaches these solutions with IT professionals in mind, ensuring security and interoperability
while maintaining productivity.
Mobile Printing and Scanning
Sharpdesk Mobile enables Windows® 8, Windows® RT, Apple® iOS® and Google® Android™ users to easily print
documents from their smartphones or tablets to a Sharp MFP. Users can also scan hardcopy documents from
a Sharp MFP directly to their mobile devices for flexible storage and sharing. Scanned files can be shared with
other applications or sent as E-mail attachments. Sharpdesk Mobile is available at no cost on the Windows Store
for Windows users, Apple App Store for iOS users or Google Play Store for Android users.
Key features include, but are not limited to:
MOBILE
12
• Print directly to select Sharp MFPs from Sharpdesk mobile applications
•Print from and send documents to other applications such as Evernote®
and Dropbox®
• Print Web pages and E-mails
• Send documents to others via E-mail
• Store and manage scanned or imported files
•User authentication for printing and scanning to meet IT security
measures and track user activities
Wireless LAN Connectivity
Transform your Sharp MFP into a wireless-enabled imaging product. Select Sharp MFPs and Printers are
equipped with wireless LAN capability to help your organization maximize productivity among mobile users.
Aligning with IT’s security and wireless network policies, the following modes are available on select Sharp
MFPs and printers:
•Infrastructure Mode
Sharp MFPs installed in the corporate wireless network. Devices can be placed wherever a wireless
network is available. Eliminating physical cables and hubs, it extends options where the devices are
strategically located to improve accessibility to the unit.
•Access Point Mode
This mode is ideal for organizations that adhere to a BYOD (Bring Your Own Device) model. Co-existing
with a wired network, this mode will create an instant ad-hoc wireless network connecting mobile devices
to printing resources. Segregated from corporate network, IT managers can prevent unwanted access
to corporate resources while allowing mobile users to access basic printing and scanning. This enables
convenient wireless usage without compromising the organization’s security policy.
AirPrint™
Print web pages, photos, e-mail and more with AirPrint-enabled Sharp devices; there is no set up required,
quickly print what you want it! AirPrint is Apple’s printing technology that provides instant printing capabilities
for iOS and OS X devices. Select Sharp MFPs and printers have built-in AirPrint technology enabling users to
print from their iPad, iPhone and iPod touch or Mac devices without requiring a print driver.
USB Direct Printing and Scanning
Most Sharp MFPs allow users to scan and print directly to/from USB. This feature helps make it convenient for
users to access the device by minimizing extra steps. For security-conscious organizations, this feature can
be disabled to maintain compliance with the security policy and avoid misuse of the MFP.
MOBILE
13
EFFICIENT CLOUD COMPUTING
Why Cloud?
With the growing adoption of mobile devices in business, having access to
documents virtually anywhere from any device becomes increasingly important.
Software as a Service (SaaS) solutions help maximize productivity, and provide
the ability to share and collaborate with team members regardless of location.
Businesses are turning to the cloud so projects can remain on schedule.
Essentially Cloud Computing is using shared IT resources “on-demand” over the internet. It is very cost effective
for businesses because it is highly scalable; you pay for what you need. Additionally there is lower burden on IT
resources, no one has to install individual desktop clients, or purchase and maintain servers.
Cloud Portal Office
Cloud Portal Office is a comprehensive document management and collaboration software
service for storing and sharing electronic files and scanned documents. Fully integrated with
Sharp OSA-enabled MFPs and Sharp’s AQUOS BOARD Interactive Display Systems, Cloud
Portal Office helps maximize workplace efficiency.
Cloud Portal Office includes a suite of software:
• Cloud Portal Office – Access and manage content from the Web
• Cloud Portal Office Desktop – Desktop Sync Client Software for Macintosh® and Microsoft® computers
• Cloud Portal Office Mobile – Mobile apps for Apple iPhones®/iPads® and Android phones/tablets
• Cloud Portal Office Meeting Room – AQUOS BOARD display connector
• Cloud Portal Office Scan/Print – Sharp OSA-enabled MFP Connector
Key Benefits of Cloud Portal Office:
SOFTWARE AS A SERVICE
14
• On the go access to business documents
• Enhanced productivity
• Connect and share files with remote teams
• Capture electronic files and hardcopy documents in a single repository
• Centralized administrative control over service access
With the Cloud Portal Office suite, users can:
CONNECT virtually anywhere!
Access your business documents whether you are at the office, at home, at the airport etc.
from your computer, tablet or smart phone. “On-the-go” access to your stuff allows you to
stay connected so you can continue to work uninterrupted. Simply said it helps maximize
the productivity of an increasingly mobile workforce.
Share documents and COLLABORATE!
You can quickly share folders with individual Cloud Portal Office users or groups for
collaborating on projects. This is especially useful when input from multiple people is
needed in order to complete a project. Cloud Portal Office makes it easy to work together
on a common goal.
CONFERENCE with Confidence!
Be a star in the conference room, no laptop required! Simply sign in and quickly access
your meeting materials on your AQUOS BOARD display. Generate temporary guest
credentials so meeting attendees can share their materials. And when you’re done, your
content leaves with you.
CAPTURE, index and store documents!
Scan and archive hardcopy documents directly from your Sharp OSA-enabled MFP to the
same location as your digital files. Indexing makes it easy to retrieve those documents later
either in the office or on the go. You can even print PDFs and image files directly from the MFP.
Maintain CONTROL of your business content!
connect
collaborate conference
capture
control
Cloud Portal License Manager
Integral to Cloud Portal Office is the Cloud Portal License Manager. It provides a business
with centralized control over licenses, users and devices. The License Manager provides
an added level of control through an easy to use interface so you can quickly grant
or restrict user access, making it easy for you to on/off-board employees; this greatly
facilitates control of business content within the system.
SOFTWARE AS A SERVICE
Cloud Portal Office provides more granular control of stored content with enhanced folder
sharing; you can set permissions by user or group to share as much or as little as you like.
Built for business IT Administrators can control access, manage users, reset passwords
and more.
15
SIMPLIFIED DOCUMENT WORKFLOW
Multi-function products are evolving to efficiently handle several complex tasks in one unit—copy, print, scan,
fax, and more—helping organizations reduce costs and increase productivity. Factor in Sharp’s award-winning
user interface with these robust document management capabilities, and you’ve got a winning combination.
Furthermore, a variety of Sharp software applications enhance the integrity of the paper document to electronic
document processing.
Integrated Document Scanning and Sending
With Sharp’s powerful ImageSend™ technology, you get one-touch access to features that allow users to
efficiently communicate, collaborate, and manage documents. It also gives users the option to send scanned
documents to the desktop, network folders (SMB), FTP folders, USB, E-mails, Fax, and Internet Fax. Select
models also support convenient “Scan to Home” and “Scan to My E-mail” to maximize productivity while
minimizing IT administration. All communications can be secured via SSL/TSL.
Customizable User Interface
Sharp’s high resolution touch-screen display available on select Sharp MFPs offers the customization and easeof-use your business needs to elevate office productivity to the next level. With the ability to change background
screens, the layout and naming of the function keys, language display setting and more, you can easily set up
instant access to user’s document workflow. Whether your MFP requirements are simple or complex, Sharp
MFPs can help you get the job done fast.
DOCUMENT WORKFLOW
16
Sharpdesk® Desktop Document Management
Intuitive Sharpdesk personal document management software enables users to easily manage their documents
and scanned files. The easy-to-use features help users organize, edit, OCR, and even combine scanned files for
maximum productivity. The innovative search and index feature enables users to retrieve archived documents.
Sharpdesk also supports “push” installation to multiple desktop PCs from a server, making it simple for IT
managers to get new users up and running quickly.
Sharp OSA Network Scanner Tool (NST)
Along with Sharpdesk or without it, Sharp OSA Network Scanner Tool (NST) delivers quick access to scan and print
workflow on the Sharp MFP through a personalized interface designed for each user. Create custom shortcut buttons
on the Sharp MFP for direct access to your document workflow or browse your “My Document” folder or other
preferred folders on your PC to scan the document to print from. Scanned documents can be “OCR’d” to create a
searchable PDF, PDF/A or encrypted PDF to meet various document workflow needs. IT managers have complete
control over which PCs can be accessed using the centrally-managed Sharp OSA NST administration console.
Sharp OSA NST-enabled user interface
Scan Profiles
Sharpdesk Folders and Files
Partner Program Document Workflow Applications
The Sharp Partner Program community offers a broad selection of tightly integrated document management and
workflow software. Whether your workflow is simple or complex, Sharp Partner Program Members can provide
the right software to help to meet your needs and streamline your document processing. For more information
on the products available from the program members please visit www.sharp-partners.com/validated.
DOCUMENT WORKFLOW
Print Options
17
OPTIMUM DEVICE UPTIME
In today’s business world, an immense amount of business information is still communicated on paper. This
information must be printed, copied, and scanned as a part of the document process. As a result, uninterrupted
uptime of MFPs and printers is important to keep up with the speed of business communications.
The Sharp device management suite delivers unparalleled control over the administration of Sharp MFPs through
intelligent tools. All MFPs and printers in your network are effortlessly managed and monitored so that device
uptime can be maximized to ensure the continuous flow of important business communications.
Sharp MFP Home Pages
The Sharp MFP Home Page is an embedded device configuration site that makes it easy for users and IT
managers to administer the MFP through a standard web browser. Once authenticated, users can change their
profiles and document filing folder settings, as well as maintain their one-touch address keys to quickly distribute
scanned documents. From anywhere on the network, IT managers can log in and access the device’s status,
system, security and network settings, as well as maintain user accounts, specify diagnostic e-mail alerts, clone
settings and more. Administrator access can be protected via complex password.
DEVICE MANAGEMENT
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Sharp Remote Front Panel (RFP)
Sharp RFP is a powerful tool that enables users and support staff to remotely view the MFP’s operation panel
and control its features and functions from anywhere via a network. IT managers can see the same exact screen
that the end user is viewing, allowing them to quickly understand issues and take the appropriate actions to solve
them. Since IT managers can control the device remotely, this capability helps eliminate a trip to the device to
support users, thereby reducing users’ wait time.
Sharp Remote Device Manager (SRDM)
SRDM is a device management and monitoring tool to facilitate centralized management of sharp MFPs and
printers as well as SNMP-compliant printers. From the console, IT managers can view detailed information on
each device, such as network connectivity, consumable levels and impression counts. The direct access to
remote front panel enables support staff to view and control the LCD panel from anywhere on the network, as
well as the ability to review service logs and update firmware. For more intuitive views, and to expedite trouble
shooting, devices can be grouped together in the utility by model, department, location, network status, IP
address and more. Rapid deployment of MFPs can also be accomplished by distributing print drivers to network
clients and cloning the settings of a reference device to other similar models all at the click of a button. Toner level
is monitored in 5% increments on select models.
Key features include but are not limited to:
• Manual or automated device discovery
•Remote device monitoring on status
and consumables
•Remote device security, network, and
system configurations
•Remote access to device’s front panel
to provide quick user assistance
• Driver distribution to reduce IT support time
• Firmware updates to minimize deployment time
• Device setting and cloning for fast device set up
•E-mail notifications to keep IT administrators
aware of critical issues
Remote E-Mail Diagnostics
Putting timely and relevant information into the hands of key operators, IT managers and Sharp-authorized
service providers is a breeze with Sharp Remote E-Mail Diagnostics. IT managers can easily configure eventdriven or scheduled alerts such as low consumable levels, maintenance reminders or click counts, and specify
the list of recipients for each. This helps bring attention where it is needed, when it is needed, for increased
device availability and reduced costs.
Sharp Printer Status Monitor
The Sharp Printer Status Monitor is an easy-to-use utility that provides users with real-time information on each
MFP on their desktop. Prior to sending a job, users can review the device’s status, paper supply and toner levels.
Information on the progress and completion of each user’s print job, as well as preventive maintenance warning
also increases device uptime.
DEVICE MANAGEMENT
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SECURITY THROUGHOUT THE ORGANIZATION
As MFPs and printers become a part of an organization’s integrated document workflows and business processes,
security becomes a serious concern. Securely managing business and user data is critical for corporations to be
successful but that can add greater complexity as they are associated with various sources and formats.
Sharp helps IT managers minimize such concerns and optimize security management by providing integrated
security features.
Physical Security Threats
Typically, MFPs are located in areas accessible by multiple people. Unauthorized personnel can potentially
access and enter corporate networks when devices are not fully protected. In addition, any information stored
on a local desktop computer or a server accessible through the Local Area Network (LAN) can be printed without
authorization. Meanwhile, at the device, confidential information can be accidentally or even purposely copied
from stored documents, taken from the output tray or faxed without authorization.
Network Security Threats
Unsecured access to your company's stored data makes you vulnerable to having it stolen or altered. In the
worst case, a user from the outside can obtain confidential information, unleash a Denial of Service (DOS) attack,
or even place a virus on the device via the network or a phone line. Through a FAX line, or corporate LAN,
communications could be intercepted or sent without permission anywhere in the world. Even MFP data stored
on a hard disk drive or in memory could be compromised or stolen if not protected.
PROTECTING YOUR ASSETS FROM VULNERABILITY
The Leader in Digital Information Security
Sharp was the first to address security in digital imaging and received the first Common Criteria validation for an
MFP in 2001. Since then, Sharp has been regarded as one of the industry’s security innovators. Businesses and
government agencies worldwide have come to depend on this level of assurance, which Sharp pioneered and for
which it continues to set the benchmark.
The Sharp Security Suite
SECURITY
20
Sharp helps IT administrators and organizations achieve optimal document security through the Sharp Security
Suite. The Sharp Security Suite is effective at helping prevent unauthorized access to your network and your
most confidential information with safeguards that have been designed from the ground-up. Sharp MFPs utilize
a multi-layered approach for protection—providing better control over the users, devices, ports, protocols and
applications that access Sharp MFPs on your network.
Sharp Security Suite includes:
• Sharp MFP device standard security features
• Data Security Kit (Commercial version and Common Criteria Certified version)
• Print driver security features
• Sharp OSA technology-enabled security applications
Data and Information Security
Standard MFP security coupled with the optional Data Security Kit (DSK) protects and controls the major MFP
systems and subsystems (print, copy, scan, fax jobs, network settings, memory components, local user interface).
The Sharp data encryption method uses the Advanced Encryption Standard (AES) algorithm 256* bit on all data
before it is written to RAM and the hard disk drive. It also provides overwriting routines for deleted data to ensure
that all information is virtually irretrievable by unauthorized users.
Access Control Security
To limit unwanted access to each device, Sharp MFPs can utilize account codes, user/group profiles, passwords,
or external user accounts contained in the local device address book or global user directory. All user credentials
are transferred using a proven combination of Kerberos, Secure Socket Layer (SSL) or Digest-MD5 encryption to
help avoid interception.
Network Security
Sharp MFPs feature an intelligent network interface that can limit access to specific computers on a network
by IP or MAC address, and selectively enable or disable any protocol or service port on each device. All
communications to and from the MFP can utilize SSL for secure transmission over the network, and most devices
also support SMB, IPv6, IPSec, 802.1x and SNMPv3.
Fax Security
The architecture of Sharp MFPs provides a logical separation between the fax telephone line and LAN. It is,
therefore, virtually impossible for attackers to gain access to the internal systems of the MFP or the local network.
Additional security features are incorporated such as disabling broadcasting, allowing and rejecting reception
from specific numbers, user authentication and more.
Document Security
Protection for sensitive documents can be assured through Sharp encrypted Adobe PDF files for scanning and
printing, or access control and encryption using SSL protocols for scanning, printing, E-mail and setup.
Audit Trail Security
Sharp’s granular audit trail and job log feature provides comprehensive auditing of all user activity. Certain
federal regulations parameters, such as “to”, “from”, “when” and “file name” can be logged, reviewed and
archived for conformance. In addition, various centralized audit trail solutions are available through Sharp
Partner Program members.
SECURITY
Sharp
Security Suite
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* Encryption level is varies per model.
SHARP MFP SECURITY AT-A-GLANCE*
Data and Information Security
• Data overwrite (auto)
• Data overwrite (manual)**
• Data overwrite (at power up)**
• Up to 7 times data overwrite
• 256-bit AES data encryption
• End-of-lease feature
Access Control Security
• User authentication (device local address book/LDAP)
• User authentication (global address book)
• Group authorization
• Page limit control
• Secured admin access to device home page
• Admin and user password management
• User authority setting
• Management of currently logged in users
• USB card reader support
• CAC/PIV authentication capability**
• Scan-to-home and Scan-to-me
• Restrict list printing**
• Disable destination selection
• Disable address book registration
• Receipt rejection from specified sender(s)
Network Security
• SSL/TSL encryption
• Security policy management (HASH level setting)
• SNMPv3 support
• Kerberos support
• SNMP community name support
• IPv6 and IPSec
• Device certificates
• IP address filtering
• MAC address filtering
• Port control
• IEEE802.1X™ authentication
Fax Security (Fax option required) • Confidential fax
• Segregated fax line from network connection
• Prevention of junk fax
SECURITY
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Document Security
• Secure print release with a PIN number
• Encrypted PDF
• Encrypted PDF lockout
• Tracking information print
• Hidden pattern print and detection**
•Print release Sharp OSA-enabled applications
(MX-SW100 or program partner applications)
•Job status display only for logged on user
•Secure pull print FTP/SMB
Audit Trail Security
• Job log and usage tracking
• Reporting and data export in .csv and .xml
• Advanced audit trail applications (Program partner applications)
* Based on security features of the MX-2640N/3140N/3640N.
** Data Security Kit (DSK) feature.
MEETING SECURITY STANDARDS AND CERTIFICATIONS
Security for Private Sector and Corporate Organizations
Sharp MFPs provide robust, complete control over information access, transmission and tracking to facilitate
compliance with stringent mandates. This will mitigate risk and help avoid any penalties or lawsuits for
noncompliance. By implementing the Sharp Security Suite, Sharp MFPs can help banks and investment
institutions meet the privacy requirements of the Gramm-Leach-Bliley (GLB) Act. Insurance and healthcare
providers can maintain Health Insurance Portability and Accountability Act (HIPAA) compliance with confidence.
Businesses across all industries will benefit from the strict controls over financial information required under the
Sarbanes-Oxley (SOX) Act.
Security for Public Sector and Government Organizations
Threats to government infrastructure are rapidly growing and the number of attacks continue to rise. On
one hand, information sharing is critical for the efficiency of these organizations. On the other hand, security
management is becoming more challenging for IT managers. Sharp can help your organization meet US
government information security requirements through ISO 15408/Common Criteria certifications or features
such as Common Access Card (CAC)/ Personal Identity Verification (PIV) authentication to maintain security
clearance to protect classified data.
•Common Criteria (CC) and ISO 15408
ISO 15408 (International Standard Organization 15408) refers to a set of evaluation standards for security
products and systems established by the Common Criteria program. It provides a high level of confidence
in the security functions of the products evaluated.
•IPV6/IPSec
IPV6 and IPSec protocols are the secure expansion of the IPv4 protocol. To comply with Federal
Government and Department of Defense requirements to support the transition to IPV6, most Sharp
MFPs support the IPV6/IPSec Protocols.
•CAC/PIV Card Support
Homeland Security Presidential Directive (HSPD)-12 set in place a program requiring positive ID for federal
government organizations. Sharp MFPs with CAC or PIV cards help control access to government network
resources. Select Sharp MFPs with scanning and network capabilities support government ID security
requirements through embedded and external options, supporting secure network access with FIPS-201
compliant cards.
SECURITY
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INTEGRATED BUSINESS PROCESSES
Sharp OSA Technology Enables Integration, Customization, and Personalization
with Enhanced Security
Sharp OSA technology is a software development platform for Sharp MFPs. It is based on industry standard
web-services/web API technology and delivers integrated and customized interfaces which help streamline your
business processes. Sharp OSA technology can transform your MFP into a powerful information portal—today
and into the future—providing fast and extended access to mission critical business information while your IT
network and security policies are maintained.
Sharp OSA Technology for Your Organization
Sharp OSA technology can help employees at every level of your organization by optimizing investment, reducing
costs, enhancing productivity, and simplifying IT management:
Business Owners, CEOs, COOs, and CFOs
• Optimized investments in imaging systems
oExtended Sharp product capability
oImproved employee performance
oCompliance with industry regulations
oOverall cost reductions through improved efficiency
End-Users and Business Process Owners
• Instant productivity through engaging interfaces
oIntuitive and easy-to-use graphical user interface
oSimplified steps to process documents faster and
more easily
oMinimized redundant tasks
oSeamlessly integrated daily document workflow
IT Managers and Administrators
S H A R P O S A P L AT F O R M
• Integrated document and information security
oImproved access to user management and usage tracking
oIntegrated corporate IT assets and security policies
oMFP user authentication with corporate ID cards
• Simplified IT Management and Support
oSimplified solution deployment and management through central management
oReduced user errors through simplified and intuitive user interface
Application Developers and System Integrators
• Extensive Support and Resources to Accelerate Development
oOne of the strongest programs and developer networks in the industry
oVariety of resource availability, including MFP simulator, documentation, developer hotline, and more
• Streamlined Development
oWide range of programming languages supported on web-services/web API and browser-based platform
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Industry Leader in Web-Services/Web API Based MFP Technology Platform
Sharp pioneered the first web services-based MFP technology platform. Since the birth of Sharp OSA
technology, Sharp has been playing an important role in creating the industry’s eco-system. Developing strong
connections among independent software vendors, solution providers, and IT customers, Sharp has been helping
organizations become more competitive in the marketplace.
Cloud-Ready Platform for Intelligent IT Decision Making
The 4th generation Sharp OSA technology is cloud ready, enabling your IT department to make intelligent
and informed decisions when it comes to solution deployment. Sharp OSA technology architecture supports
Software as a Service (SaaS) or cloud–enabled environments by efficiently assisting communications involving
intermediaries such as firewalls. Enabling secure and scalable communications, Sharp OSA cloud-ready
technology further expands flexibility in how the document workflow and security solutions are implemented.
Sharp OSA SDK and License Types
• MX-AMX2 Application Communication Module (ACM)
Allows Sharp OSA applications to control jobs and functions of Scan, Print, Copy, and Fax
• MX-AMX3 External Accounting Module (EAM)
Allows Sharp OSA applications to control accounting features
Types of Sharp OSA SDK
Platform
Standard Sharp OSA SDK
(Supported on all Sharp OSA versions)
Functions
• On-Premise Communication Support
• UI Customization
• Job Control
- Scan
- Print
• EAM Account Control
• USB Device Control
Extended Sharp OSA SDK (Available on Sharp OSA
4.0 & 4.1/4.1 Lite, 4.5/4.5 Lite Platform)
• Cloud/SaaS On-Premise Communication Support
• UI Customization
• Job Control
- Scan
- Print
- Copy
- Fax
- Internet Fax
- Document Filing
• EAM Account Control (Sharp OSA 4.1/4.1 Lite, 4.5/4.5 Lite Platform)
• USB Device Control
S H A R P O S A P L AT F O R M
The Sharp OSA Software Development Kits (SDKs) are designed to meet practically every development objective
and business need. The following modules enable Sharp OSA technology on the device. Select MFP models
include these modules as standard.
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LEVERAGING THE SHARP OSA ECOSYSTEM
Engagement with new technologies brings corporations opportunities to perform better. The Sharp OSA platform
encourages adoption of such new applications and systems, helping organizations to be competitive and innovative.
Here are three ways to take advantage of the Sharp OSA technology:
Sharp Partner Program Member’s Applications
With over 200 members, Sharp offers the industry’s most robust developer community.
Sharp OSA-enabled applications developed by program members are available through
dealers and software vendors. The offering includes a wide selection of applications
in the areas of security, document management, printing, fax, and more.
Custom Development
The Sharp Developer Program is not only for Sharp service providers and Independent Software Vendors. Sharp
customers can join and take advantage of development of integrated Sharp OSA applications. You can design
solutions tailored precisely to meet your organization’s unique requirements.
Sharp Developed Applications
A suite of Sharp developed applications is available through Sharp authorized dealers
who enrolled in the Authorized Integrator Program (AIP). These applications are centrally managed, simplifying IT
administration tasks. Most AIP applications are designed to complement most popular Microsoft® environments.
S H A R P O S A P L AT F O R M
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Authorized Integrator Program (AIP) Applications
Through a strong partnership with our service providers, Sharp delivers
applications that expand Sharp MFP features enhanced by Sharp OSA
technology. The following applications are available through Sharp authorized
dealers who enrolled in the AIP program. Sharp’s AIP program is designed to
recognize the Sharp authorized dealers who are committed to leveraging the full
spectrum of flexibility and customization inherent in Sharp OSA technology to
better meet their customer’s requirements.
Authorized
Integrator
Sharp OSA® Platform
MX-SW100 Print Release Software
The MX-SW100 software is an ideal tool for workgroups in any organization seeking to
balance the often-conflicting demands for increased security, user convenience, and
MX-SW100
cost reduction. MX-SW100 print release software is a low-cost and user-friendly solution.
Integrating with Microsoft Active Directory® or local database, it is designed for IT
administrators to implement a print release solution throughout the organization.
E-Mail Connector
The E-Mail Connector on the Sharp OSA-enabled MFP provides authenticated users with
access to all the features normally associated with Microsoft® Outlook®, such as global
E-mail
address book, personal address book and E-mail body. Sent E-mail is signed by the
logged-in user and scanned E-mails appear in the sender’s “sent messages” folder.
MyFolder Connector
With the MyFolder Connector, your Sharp MFP now becomes a convenient way to scan
and save routine hardcopy documents to any network share. Seamless integration to
MyFolder
Microsoft Active Directory networks provides authenticated users with access to their
home folder as well as shared network folders right from the Sharp OSA-enabled
MFP’s control panel.
Portal Connector
With the Portal Connector, Sharp MFPs provide seamless integration with the Microsoft
SharePoint® server, enabling users to upload scans of hardcopy documents and enter
Portal
keywords right from the MFP. Users can also browse SharePoint document libraries at
the MFP and select where to store scanned documents.
Sharp OSA Network Scanner Tool (NST) (90 day trial)
Sharp OSA NST delivers a personalized and customized scanning and printing interface.
A 90-day trial version is available through AIP dealers.
Sharp OSA® NST
Personalized and
Customized Interface
Microsoft® Active Directory
Based Folder Management
Sharp OSA NST
My Folder Connector
Authorized
Integrator
MX-SW100
Sharp OSA® Platform
MX-SW100
Print Release
Application
Portal
Portal Connector
E-mail
E-Mail Connector
Microsoft Exchange
Integration
Microsoft SharePoint®
Integraton
S H A R P O S A P L AT F O R M
MyFolder
Sharp OSA® NST
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ALIGN WITH TECHNOLOGY LEADERS
Sharp is committed to meeting the ever-changing demands of the market and has
fostered an active and extensive Sharp OSA Developer community whose products
help add value and functionality to our award-winning MFPs. As one of the most
inclusive in the industry, membership in the Sharp Partner Program is open to qualified
software and hardware vendors, authorized dealers, and Sharp customers.
Working with Sharp technology, including the Sharp OSA platform, Sharp Partner Program members are able to
deliver highly customized solutions that enable MFPs to reach deeper into the organization than ever before. They
are also able to develop unique and engaging user interfaces on the LCD display that help facilitate operation and
can help increase workflow productivity. Customers can choose to leverage an existing Sharp OSA-developed
application or they can join the program to develop their own custom integrations.
All members of the Sharp Partner Program, Sharp OSA Developers and companies with compatible applications,
are given the option to join the Marketing Program to have their products validated by Sharp and gain access to
joint marketing tools. There are two types of validation:
Sharp OSA Validation
Sharp OSA Validation tests the Developer’s application against a set of criteria to help ensure that
the connection between Sharp OSA-enabled MFPs and the Developer’s application works as
specified. Upon successful completion of testing, the integration earns the recognition of being
Sharp OSA Validated and is promoted with the use of the Sharp OSA Validation icon, providing
you with assurance of successful operation on the supported Sharp OSA-capable MFPs.
S H A R P PA RT N E R P R O G R A M
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Sharp Compatible Validation
In addition to developers of Sharp OSA applications, the Sharp Marketing Program is also open
to qualified software and hardware vendors with products complementary to Sharp MFPs. To
qualify, Vendors must submit their product for Sharp Compatible validation. Once validated,
the compatible product is promoted with a unique Sharp Compatible Validation icon, providing
confidence that they will work with supported Sharp MFPs.
VALIDATED PROGRAM MEMBER PRODUCTS*
ACDI
ACDI is a manufacturer of superior copy and print control devices. The EX2000SWB
Vending System copy and print control device allows users to make copies via
coins, bills, cards, and/or PIN accounts. It provides payment options with optimum
reportability. In addition, it allows organizations the option to charge multiple price
lines for color, B&W, and premium paper sizes. You can track all meter usage through
comprehensive reports that make reconciling easy.
BITS
Formed in 1990, Business I.T. Systems Ltd. has developed a number of innovative
software solutions designed to bring productivity gains to digital and networked
environments. The Callisto™ Managed Scan application allows users to scan or print
to and from back office applications at the MFP using a choice of different “DataLinks”.
One such DataLink is Managed Print Release which allows users to print documents
to a central print queue, then walk up to any Sharp OSA-enabled MFP and print. They
are also the makers of Metis which is designed to report meter click information either
collected automatically from the e-mail server or entered manually (for those machines
that do not have the e-mail capability). Reports can be printed in a variety of formats
giving the flexibility to record the required information. From the reports users can be
billed for their prints and copies giving the ability to recharge the cost.
Docstar
Docuware
Founded in 1988, DocuWare ranks among the worldwide leading integrated document
management software companies. The DocuWare application automates business
processes by easily and securely managing any type of document, regardless of format
or source, in a central document pool with authorized access - worldwide.
S H A R P PA RT N E R P R O G R A M
With over 5000 customers, docSTAR is a leader in integrated document management
solutions. The integrated MFP-Link solution dramatically simplifies the scanning
and filing of documents on Sharp OSA-enabled MFPs. Powered by the Autostore
framework and docSTAR’s intelligent routing, the MFP-Link enables capturing and
indexing documents directly from the Sharp MFP. Electronic filing is now easier,
faster, and smarter.
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*Visit sharpusa.com/partners for the most recent product
version validated and the list of supported MFPs.
= Validated Sharp OSA Integration Module
= Validated Sharp Compatible Product
DPD International
DPD International, maker of GoldFax™ software, is a leader in Windows network
Fax Server solutions providing affordable prices for small, medium, and Fortune
1000 organizations worldwide. The GoldFax™ application, built on Microsoft .NET™
technology, integrates Sharp OSA-enabled MFPs into enterprise-class Fax Server
solutions at a small business price.
Drivve
Drivve’s powerful solutions support the entire document life cycle and are seamlessly
integrated with the control panel of Sharp OSA-enabled MFPs. Drivve | Image is a
document capture & routing solution that allows users to quickly and easily capture
paper documents and their metadata for ongoing processing from the MFP control panel.
Drivve | DM is an award-winning document management and workflow solution that can
help you securely index, share, find, process and control digital documents. Drivve | Print
is an office print and cost recovery solution with modules for mobile printing, device
authentication, pull printing and usage tracking/reporting.
ECI
ECI is a leading provider of business management and e-commerce systems software
for growing and midsize companies. ECI software provides advanced technology for
both network and local device data collection, TCO analysis, automated meter billing
integration (e-automate, OMD, LaCrosse) and supply and service alert filtering and
workflows. FMAudit software can be remotely installed, maintained and updated.
FMAudit Enterprise is a comprehensive software solution
for Managed Print and business process automation.
Faxcore
S H A R P PA RT N E R P R O G R A M
Leveraging more than 15 years of fax server industry experience, FaxCore Inc. is a
leading provider of fax server solutions. FaxCore™ is a fax server built on the Microsoft.
NET® platform. Fax-enable Sharp OSA-enabled MFPs, E-mail servers and other business
applications easily and seamlessly. FaxCore’s web interface allows for browser-based
faxing anywhere anytime and the appliance approach is easy to sell and support.
Imagine IT Software
Imagine IT Software Corp was formed in 2008 from a copier Dealer’s needs to collect
data from MFPs and printers in a more cost effective way. Fleet Control Center is a low
cost, high feature product, designed to receive and process Sharp’s Remote E-mail
Diagnostics (R.E.D). The Fleet Control Center software collects the meters for copy,
print, fax and scan by E-mail or SNMP analyzer. Monitor, track, compile, bill and report
on valuable data that your Sharp MFPs are communicating daily. Assure Scan is a
digital scanning solution that automatically loads the Sharp OSA-enabled MFP with
the batch number via our Web portal for scanning with 99% accuracy.
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= Validated Sharp OSA Integration Module
= Validated Sharp Compatible Product
Infodynamics
InfoDynamics is the innovator of inPOINT and Intact Document Solution Software.
inPOINT supercharges your Sharpdesk® software or Network File System with autonaming and filing of scanned documents, and can query existing databases to help
eliminate 90% of data entry and make renaming, moving and filing a thing of the past.
Intact SMART™, a simple and fresh new take on feature-rich document management
is a powerful easy-to-use solution that turns Sharp OSA-enabled MFPs into the
center of productivity for any business. With Intact Books SMART™, the innovative
integration with QuickBooks® you will increase productivity, ease-of-use and maintain
uncompromising security.
Jamex
Since its inception in 1981, Jamex has consistently delivered high-quality vending
solutions for copiers, network printers, and fax machines. Jamex provides software and
hardware for self-service copy and print vending in a wide variety of vertical markets.
The NetPad™ Touch boasts an array of impressive hardware and software features,
making it the easiest, most secure self-service credit card vending solution.
MaxxVault
MaxxVault provides electronic document management solutions to small, medium and
large companies in many vertical industries. MaxxVault software provides easy to use
and administer document management with diverse capture options, indexing, text and
index search, workflow, archiving, version control, auditing and records management.
MaxxVault scales as needed from a narrow feature set in a single department to a
full enterprise-wide installation. MaxxConnect integrates MaxxVault Enterprise and
MaxxDocs with Sharp OSA-enabled MFPs.
MWA Intelligence, Inc. delivers solutions and services around managing companies’
employees and assets. The embedded Intelligent Device Management™ (eIDM)
solution enables the automation of remote meter reading from all Sharp OSA-enabled
devices. MWAi's eIDM solution enables the end-user to walk-up to a Sharp OSAenabled MFPs and automatically send meter readings for billing CPC usage directly
from the MFP LCD panel. The eIDM solution pushes copy/print activity data securely
via an encrypted transmission through the MWAi Intelligent Service (IS) server or MWAi
DSS server and then directly into the Sharp dealer's ERP system.
S H A R P PA RT N E R P R O G R A M
MWA Intelligence
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= Validated Sharp OSA Integration Module
= Validated Sharp Compatible Product
MXI Security
MXI Security, a division of Memory Experts International Inc., leads the way in providing
superior managed portable security solutions designed to meet the highest security
and privacy standards. The stealth MXP™ application is a USB powered, secure,
multi-functional product with onboard processing for seamless, hardware-based
encryption, secure storage and strong authentication. The portable device provides
unprecedented security, functionality and flexibility in the management of sensitive
corporate information on a portable device as well as protection and assertion of
personal and corporate digital identities. Easy-to-use, Stealth MXP protects up to 8GB
of data “on the move” with transparent 256-bit AES encryption and strong biometric
user authentication to securely protect print and scan data.
NSI
Notable Solutions, Inc. (NSi) is a leading provider of distributed content capture
workflow and business automation solutions. NSi’s flagship product, AutoStore™,
offers the flexibility to capture and process documents, along with security features that
help ensure information accuracy and accountability while increasing staff productivity.
With one-touch you can scan, index and send your documents from any Sharp OSAenabled MFP to virtually any destination, including desktop PCs, database, E-mail,
network folder and more.
Nuance
S H A R P PA RT N E R P R O G R A M
Nuance is a leading provider of speech and imaging solutions. SimplifyScan allows
you to easily integrate scanned documents into your business processes. Capture
documents and store them directly in an application, whether this is a Windows
environment or any other CRM, DMS, ERP, legal or financial application. All scanned
documents are text searchable and easy to retrieve. Equitrac® is a print management
and cost recovery solution. The Equitrac Embedded option for Equitrac Express® or
Equitrac Office® provide convenient, simple, and secure cost management at the Sharp
OSA-enabled MFP. When deployed in conjunction with a Sharp OSA-enabled MFP,
Equitrac Embedded replaces the Equitrac Page Counter terminal and allows full cost
management for copies, scans and faxes from the MFP's LCD control panel of your.
Omtool
Founded in 1991, Omtool is a leading provider of document capture and handling
solutions that help control the enterprise document lifecycle. Omtool’s AccuRoute®
Embedded Device Client is a document handling platform that streamlines the capture,
conversion, communication, and archiving of paper and electronic documents for
organizations of all sizes. AccuRoute provides users with the ability to capture both
electronic and paper documents and store them in the preferred destination.
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= Validated Sharp OSA Integration Module
= Validated Sharp Compatible Product
Open Text
As a recognized market leader in the area of Enterprise Content Management (ECM)
solutions, Open Text provides an easy and economical way for organizations of all
sizes to integrate fax into desktop, E-mail and back-end applications. Open Text Fax
Appliance, FaxPress Edition offers organizations virtually every possible computer-based,
network fax option: desktop PC faxing, production faxing, fax and E-mail integration,
workflow application integration, as well as tools for developing custom fax applications.
Papercut
PaperCut Software is an Australian company that developed PaperCut MF, the low
cost software solution that enables the control and management of printers and
multifunctional devices. PaperCut MF is primarily used to manage print and copy
access, implement quotas, charge per page and account by user, department or client
via silent tracking or enforced selection. The application is used across all markets:
education and small, medium or enterprise businesses ranging from one to many
hundreds of thousands of users.
Pharos Systems
making every print an intelligent decision
TM
Pharos Systems provides powerful and innovative print management software and
services to corporations, educational institutions, and libraries across the globe.
Pharos iMFP Print Management Software helps protect Sharp OSA-enabled MFPs from
unauthorized use, requiring users to authenticate themselves by swiping their ID card
before utilizing the device. iMFPwith Uniprint® allows educational institutions to monitor
and track network printing, recover costs through student pay-for-print/copy, and
assign faculty and administration printing costs. iMFP with Blueprint® Enterprise tracks
all printing and copying down to the user level, providing a complete and accurate
picture of how much is being output, by whom, on what device, and at what cost.
Created in 1993, Pcounter is a division of A.N.D. Technologies, a pioneer in innovative
print management software. Pcounter is a popular and competitively priced application
used worldwide for print/copy tracking and management most often in education and
other vertical business markets to track usage on printers of all shapes and sizes.
Sharp OSA technology helps extend the functionality of Pcounter to include tracking
of all walkup activity (copy/fax/scan) on Sharp OSA-enabled MFPs. It also provides
authentication services both card-based and data input via the LCD touch screen.
Print Audit
Print Audit is a print management company that develops print tracking software and
hardware solutions that enable organizations to analyze, reduce and recover their
printing and photocopying costs. Print Audit Embedded for Print Audit 5 integrates
directly with the touch screen on compatible Sharp OSA-enabled MFPs allowing users
to track walk-up copying, scanning, faxing, and server printing with the Print Audit
5 database. Users authenticate through the Sharp MFP LCD panel to access device
features. All document details and costs are tracked along with the username and/or
validated billing information.
S H A R P PA RT N E R P R O G R A M
PCounter
33
= Validated Sharp OSA Integration Module
= Validated Sharp Compatible Product
PrintFleet
Founded in 2003, PrintFleet Inc. provides print management and assessment software
along with a host of training, business development, and support programs for dealers
and distributors in the imaging and managed print services industries. PrintFleet
Enterprise DCA (Data Collector Agent) software application is installed on a nondedicated server at the client location. The DCA collects critical printing device data on
a predetermined basis and sends the information to the dealer’s centralized database.
Users can log into the dealer’s custom PrintFleet web interface to view and analyze the
data, or set up automated service alerts, reports, maintenance flags, and meter exports.
PrintNet Solutions
PrintNet Solutions is the creator of the CopyNet web portal utility designed for
Sharp OSA-enabled MFPs. CopyNet provides machine owners with both an external
Internet and Extranet portal that their customers may use to submit print jobs to
Sharp OSA-enabled MFPs. The portal has a built-in PDF converter that converts over
300 file formats from their native data to PDFs. This enables MFPs to print these files
automatically, eliminating the need for machine owners to have the authoring software
or any plug-ins and printer description files.
Prism Software
S H A R P PA RT N E R P R O G R A M
Prism Software provides a complete suite of industry-leading software applications
for the MFP and printer markets. The DocRecord application is an advanced
and powerfully featured, low cost document management system for all types of
organizations. DocRecord provides both local and web-based document search and
retrieval. Features include: E-mail retention, Microsoft® Office® integration, OCR, batch
scanning, full text search, advanced search functions, viewing of over 300 file types in
their native formats, automated document filing and indexing, audit trails, check-in and
check-out, Bates stamping, versioning, roll-back, high security and much more.
Protected Trust
Protected Trust is a suite of products and services intentionally developed to keep
digital information assets secure, private, and compliant. Protected Trust provides a
holistic approach to secure communications, designed to engender a valuable level
of trust within and between business partners using Cloud based managed services
to mitigate risk of data breach and misuse. The 100% browser-based Archive Studio
document management software for Sharp MFP users enables secure document
warehousing and sharing with remote access to organizations that have a need to
share documents among multiple offices, other companies or the public.
34
= Validated Sharp OSA Integration Module
= Validated Sharp Compatible Product
RF Ideas
RF IDeas designs, develops, and manufactures proximity and contactless reader solutions
that expand building access cards to hundreds of applications. For multifunction printers,
the devices blend the need for security and convenience by utilizing the existing employee
ID badge as authentication and to eliminate the need to type or key entry. AIR ID® Enroll is
a USB reader that enables the use of common contactless smartcard badges for secure
printing. pcProx® is a USB reader that enables the use of common proximity badges for
secure printing. pcSwipe® is a USB reader that enables the use of common magnetic
stripe badges for authentication and secure printing. pcProx Plus Enroll is USB reader for
both 125kHz and 13.56MHz frequencies.
Ringdale
Ringdale is the global provider of FollowMe®, the document output management
solution, which provides unrivalled flexibility for organizations looking to reduce costs,
increase security and improve the efficiency of their printing environments. FollowMe
ensures usability and adaptability within diverse printing environments, supporting both
host and office printing. Ringdale invented FollowMe and the print roaming technology
in 1997, and has continued to bring customer focused solutions to market worldwide.
www.followme.ringdale.com
RSA
Sepialine
Founded in 1998, Sepialine delivers products and services to capture, analyze and
report business expenses—print, copy, scan, fax, phone and more—across multiple
platforms, devices and sources. Sepialine’s award-winning Argos Cost Recovery
System is used by leading corporate and service professionals, including graphics,
advertising, legal, architecture, engineering and reprographic companies, around the
world. Argos OnBoard for Sharp OSA-enabled MFPs provides print, copy and scan
tracking capabilities as well as Sepialine's innovative workflow that routes unbilled
expense activity to each user's desktop for allocation.
S H A R P PA RT N E R P R O G R A M
Since 1986, RSA has focused exclusively on solving printing challenges for customers by
delivering software solutions that make printing documents convenient, simple, accurate,
and cost-effective. WebCRD™ is an enterprise-class, award-winning Web-based ordering,
production management and cost tracking application that automates job submission to
the print center. With RDOPrint™, you can leverage your investment in documents created
by Xerox® FreeFlow Makeready and DigiPath. RDOPrint converts the proprietary Xerox®
RDO (Raster Document Objects) files to PostScript so they can be printed on Sharp MFPs
or converted to Adobe® PDF for convenient viewing, sharing, and archival.
35
= Validated Sharp OSA Integration Module
= Validated Sharp Compatible Product
Solgenia
™
Solgenia, publisher of FACSys®, has advanced fax messaging into an indispensable
business tool that fully integrates into critical areas requiring communication
capabilities. The FACSys Connector for Sharp OSA-enabled MFPs fully integrates
with Sharp MFPs, permitting users to send and retrieve FACSys fax messages directly
from the LCD touch-screen interface. The “QuickFax” feature enables users to send
faxes from their Sharp MFP without having to login to the FACSys server. All messages
continue to be sent by the fax server and are accessible for audit purposes.
Square 9 Softworks
Square 9 Softworks is a leading developer of innovative, business-centric software
solutions including the award-winning SmartSearch® Document Management Suite.
Dedicated to making document management available to organizations of all sizes,
Square 9 Softworks designs solutions built on open architecture and cutting-edge
technologies that drive efficiency and productivity across all business applications.
SmartSearch Office Workflow and the powerful line of Sharp OSA-enabled
multifunction products (MFPs) can help evolve your office with the introduction of
effortless document management. Through direct integration with your Sharp MFP
you can easily scan, distribute and store all your documents in a centralized repository.
The Network Place
S H A R P PA RT N E R P R O G R A M
The Network Place, LLC is the creator of DocPlace™ - one of the most sophisticated
document management systems available on the market today. The DocPlace S-MFP
Client exposes a subset of DocPlace functionalities allowing users to scan, search
and edit documents directly at the LCD panel of the supported Sharp OSA-enabled
MFPs. Three editions of DocPlace (Enterprise, Standard and Express) give the flexibility
to choose the most affordable solution that best suits business needs from various
customer segments.
Webiplex
Webiplex is the maker of DocuPeak®, a cloud-based or on-premise document and
business process management solution. Founded in 2006 by document management
software industry veterans, Webiplex represents the "clean slate" next generation in
document management solutions – moving beyond traditional document management
software, and creating partner relationships to usher in the future. The DocuPeak
Connector developed with Sharp OSA v3.0 technology brings the power of DocuPeak
business processes to the Sharp MFP. With the connector, any compatible Sharp
OSA-enabled MFP can act as the starting point of a process by indexing scanned
documents on the MFP itself, and incorporating them into any DocuPeak workflow.
36
= Validated Sharp OSA Integration Module
= Validated Sharp Compatible Product
X-Rite
X-Rite is the global leader in color science and technology. The company, which now
includes design industry color leader Pantone, Inc., develops, manufactures, markets
and supports innovative color management solutions including measurement systems,
software, color standards and services. ColorMunki Design is an all in one profiling
solution combining hardware and software that allows you to work with any color
from the visible spectrum. Select PANTONE® colors or capture colors from just about
any substrate, plus preview out-of-gamut colors. Essential color control functions for
calibrating displays, projectors and printers all in one device.
Y Soft
Founded in 2000, Y Soft is a progressive, globally operating company that provides
print management solutions that enable companies and organizations of all sizes
to control reprographic costs and reduce waste. YSoft SafeQ® is an authentication,
accounting and access control solution that helps organizations simplify and
secure scanning, copying and printing and enforce policies for use of printers and
multifunction devices.
S H A R P PA RT N E R P R O G R A M
37
= Validated Sharp OSA Integration Module
= Validated Sharp Compatible Product
DIVERSE TECHNOLOGY FOR DIVERSE BUSINESS NEEDS
In addition to our cutting-edge document products, Sharp offers an array of products to address your diverse
business needs, including professional displays, interactive touch-screen displays, digital signage solutions,
video wall systems and professional projectors.
Interactive Displays Provide a Personal Touch
Sharp has taken the LED display to a new level by combining a high sensitivity touch screen and original userintuitive pen software. The Sharp AQUOS BOARD™ Interactive Display System is ideal for meetings, video
conferencing, presentations, training and classroom instruction, and anywhere interactive communication is key. The
result is minimum effort and maximum work efficiency with the Sharp AQUOS BOARD Interactive Display System.
Digital Signage Gets The Message Out
Sharp is a market leader in large format commercial displays and offers a complete line of professional displays
ranging from 42" (diagonal) all the way up to our spectacular 90" class models. These displays are built and
engineered for business, providing up to 24x7 continuous operation and all backed by the Sharp 3-Year limited
warranty. They are ideal for communicating your message in corporate campuses, education, healthcare, and
hospitality environments.
Make a Strong Impact with Video Wall Systems
With businesses everywhere vying for attention, making a big impact is critical to success. Nothing does that
bigger or better than a digital signage solution made up of multiple Sharp Ultra-Slim Bezel Professional Displays.
The nearly seamless display of targeted content on large video walls provides a powerful communicative punch
that immediately attracts more eyes and holds more attention.
P R E S E N TAT I O N P R O D U C T S
38
AQUOS BOARD
Interactive Display System
Professional Displays
Projectors
Video Walls
39
PRINT AND NETWORK COMPATIBILITY (MONOCHROME)
MX-B201D MX-M232DMX-M264N/MX-B402/ MX-M283/MX-M364N/MX-M365/ MX-M623/ MX-M904/
M314N/
B402SC
M363/M453/ M464N/M564NM465N/M565N
M753
M1054/
M354N
M503
M1204
General MFP Features/Functions
Speed
20 ppm
Function
C/P/S/FC/P/S/FC/P/S/FC/P/S/FC/P/S/FC/P/S/FC/P/S/FC/P/S/F C/P/S/F
Maximum Paper Size
23 ppm
26/31/35 ppm
40 ppm
28/36/45/50 ppm
36/46/56 ppm
36/46/56 ppm
62/75 ppm
90/105/120 ppm
Legal
Ledger
12" x 18"
Legal
12" x 18"
12" x 18"
12" x 18"
12" x 18"
12" x 18"
On-Screen Image Preview —
—
Avail
Avail
Avail
Std
Std
Std
Std
Network Scanning
StdAvailStdStdStdStdStdStd Std
Super G3 Facsimile
AvailAvailAvailAvailAvailAvailAvailAvail Avail
Hard Disk Drive
—
—
Avail
Std
Std
Std
Std
Std
Std
Remote Front Panel
—
—
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Retractable Keyboard
—
—
Avail
STF (B402SC) Std
Avail
Std
Avail
Std
Sharp OSA Platform Version
—
—
V3.5
V3.5
V3.5
V4.5 Lite
V4.5
V3.5
V4.5
Wireless LAN —
—
—
—
—
Avail
Yes
—
—
AirPrint — —— ——YesYes— —
®
Network and Print Support
Sharpdesk Mobile Compatibility— —YesYesYesYesYesYes Yes
Gigabit Ethernet —
IPv6
— —AvailStdStdStdStdAvailAvail
PostScript® Support
XPS Printing / Scanning
®
USB Printing
Compact PDF
Avail
Avail
Std
Std
Std
Std
Avail
Std
AvailAvailAvailAvailAvailAvailAvailAvail Std
—
—
Avail
Avail
Avail
Avail
Avail
Avail
Avail
AvailStdStd StdStd Std StdStd Std
—
—
Avail
—
Avail
—
Std
Avail
Avail
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
OS / Application Support
Windows® 7/ Vista/ XP/ 2003 / 2008 / 2008R2
Windows® 8 / 8.1
YesYesYesYesYesYesYesYes Yes
Windows 2012 / R2 Server
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Sharp Universal Driver (for Windows)
—
—
Yes
Yes
Yes
Yes
Yes
Yes
Yes
MAC OS 10.2-10.8
YesYesYesYesYesYesYesYes Yes
MAC OS 10.9
YesYesYesYesYesYesYesYes Yes
Linux® YesYesYesYesYesYesYesYes Yes
Device Types for SAP
—
—
Citrix XenApp 6.5
Not Tested
Citrix XenApp 6.0 —
Citrix XenApp 5.0 Citrix Presentation Server 4.5 ®
Yes
Yes
Yes
Not Tested
Validated
Not Tested
Not Tested
—
Validated
Validated
Validated
—
—
Validated
Validated
Validated
—
—
Validated
Validated
—
—
—
McKessen® Star® Suite
—
—
Cerner® Millennium
—
—
Yes
Yes
Yes
Yes
Validated
Validated
Not Tested
Validated
Validated
Validated
Validated
Validated
Validated
Validated
Validated
Validated
Validated
Not Tested
Not Tested
Validated
Validated (32bit)
—
Certified
—
—
—
—
Compatible
Compatible Compatible
In Evaluation
—
Compatible
—
In Evaluation
Certified
Certified
—
—
Certified
—
Citrix®
C O M P AT I B I L I T Y C H A R T S
HP®
HP Output Server
Healthcare Environment
Epic*
CompatibleCompatibleCompatibleCompatibleCompatibleCompatibleCompatibleCompatible Compatible
Meditech® Magic OS**
CompatibleCompatibleCompatibleCompatibleCompatibleCompatibleCompatibleCompatible Compatible
Certain features and functions may require options.
40
* Each Epic customer will have an employee trained as the Epic Technical Advisor. The Technical Advisor will approve print output device placements.
** Sharp MFPs that support PCL5. PCL 5C or PCL 5e are compatible with MEDITECH Magic OS.
PRINT AND NETWORK COMPATIBILITY (COLOR)
MX-C300PL/MX-C250/MX-2616N/MX-2615N/MX-2640N/ MX-C312/MX-4140N/MX-6240N/ MX-6500N
C300P C300W 3116N 3115N 3140N/ C402SC 4141N/ 7040NMX-7500N
3640N5140N/(Without
5141N
Fiery Option
General MFP Features/Functions
Speed
30/30 ppm 25/30 ppm
26/31 ppm
26/31 ppm
26/31/36 ppm
31 ppm (C312)
40 ppm (C402SC)
41/51 ppm
62/70 ppm
65/75 ppm
Function
P C/P/S (C250)
C/P/S/FC/P/S/FC/P/S/FC/P/S/FC/P/S/FC/P/S/F C/P/S
C/P/S/F (C300W)
Maximum Paper Size
Legal
Legal
12" x 18"
12" x 18"
12" x 18"
Legal
Ledger
12" x 18"
12" x 18"
On-Screen Image Preview —
—
—
Std
Std
Std
—
Std
Std
Network Scanning
— StdStdStdStdStdStdStdStd
Super G3 Facsimile
—
Hard Disk Drive
— —StdStdStdStdStdStdStd
Remote Front Panel
— —StdStdStdStdStdStdStd
Retractable Keyboard
—
—
Option
Option
Std
Std (C402SC)
Std
Std
Std
Sharp OSA Platform Version
—
—
—
V4.1 Lite/V4.5 Lite
V4.1/V4.5
V3.5
V4.1/V4.5
V4.0/V4.5
V4.1/V4.5
Std (C300W)
Std
Std
Std
Std
Std
Std
—
Network and Print Support
Wireless LAN AirPrint
Sharpdesk Mobile Compatibility
Yes (C300P)
Yes (C300W)
—
—
Yes
—
Yes
—
—
————Yes—Yes——
Yes (Print Only)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
—
Gigabit Ethernet —
—
Std Std
Std
Std
Std Std
Std
IPv6
StdStdStdStdStdStdStdStdStd
PostScript Support
StdStd
Avail
AvailStdStdStdStdStd
XPS Printing / Scanning
—
USB Printing
StdStdStdStdStdStdStdStdStd
—
Compact PDF
Yes
—
Avail
Avail
Avail
Avail
Avail
Avail
Avail
—
Avail
Avail
Std
vail
Avail
Avail
OS / Application Support
Windows 7/ Vista/ XP/ 2003 / 2008 / 2008R2
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Windows 8 / 8.1
YesYesYesYesYesYesYesYesYes
Windows 2012 / R2 Server YesYesYesYesYesYesYesYesYes
—
Yes
—
Yes
Yes
Yes
Yes
Yes
Yes
MAC OS 10.2-10.8
YesYesYesYesYesYesYesYesYes
MAC OS 10.9
YesYesYesYesYesYesYesYesYes
Linux YesYesYesYesYesYesYesYesYes
Device Types for SAP
YesYesYesYesYesYesYesYesYes
Citrix Citrix XenApp 6.5
Not Tested
Not Tested
Verified
Verified
Verified
Not Tested
Verified
Verified
Verified
Citrix XenApp 6.0 Not Tested
Not Tested
Verified
Verified
Verified
Verified
Verified
Verified
Verified
Citrix XenApp 5.0 Not Tested
Not Tested
Verified
Verified
Verified
Verified
Verified
Verified
Verified
Citrix Presentation Server 4.5 Not Tested
Not Tested
Not Tested
Not Tested
Not Tested
Verified
Not Tested
Verified (32 bit)
Verified (32 bit)
Not Tested
In Evaluation
—
—
—
—
—
—
—
HP
HP Output Server
Healthcare Environment McKessen Star Suite
Not Tested
In Evaluation
—
—
Compatible
Compatible
(C402SC)
In Evaluation
—
—
Cerner Millennium
Not Tested
In Evaluation
—
—
Epic*
Compatible
—
—
CompatibleCompatibleCompatibleCompatibleCompatibleCompatible
Meditech Magic OS**
Compatible
—
—
CompatibleCompatibleCompatibleCompatibleCompatibleCompatible
In Evaluation
—
—
Certified
Certified (C402SC)
C O M P AT I B I L I T Y C H A R T S
Sharp Universal Driver (for Windows)
Certain features and functions may require options.
* Each Epic customer will have an employee trained as the Epic Technical Advisor. The Technical Advisor will approve print output device placements.
** Sharp MFPs that support PCL5. PCL 5C or PCL 5e are compatible with MEDITECH Magic OS.
41
DEVICE MANAGEMENT COMPATIBILITY (MONOCHROME)
MX-B201D MX-M232D MX-M264N/ MX-B402
MX-M283/ MX-M364N/ MX-M365N/MX-M623/M753 MX-M904/
M314N/
B402SC
M363/M453/ M464N/M564NM465N/M565N
M1054/
M354N
M503
M1204
General MFP Features/Functions
Speed
20 ppm
Function
C/P/S/FC/P/S/FC/P/S/FC/P/S/FC/P/S/FC/P/S/FC/P/S/FC/P/S/F C/P/S/F
Maximum Paper Size
Legal
23 ppm
Ledger
26/31/35 ppm
12" x 18"
40 ppm
Legal
28/36/45/50 ppm
12" x 18"
36/46/56 ppm
12" x 18"
36/46/56 ppm
12" x 18"
62/75 ppm
12" x 18"
90/105/120 ppm
12" x 18"
Sharp Administration Utility Printer Status Monitor
YesYesYesYesYesYesYesYes Yes
Sharp MFP Device Webpage (When DSK is installed, some user features are restricted) Device Status
YesYesYesYesYesYesYesYes Yes
SSL Secure Device Home Page Access
Yes
User Address Book (Local)
YesYesYesYesYesYesYesYes Yes
Yes
Yes
Yes
Yes
User Address Book (Global)
YesYesYesYesYesYesYesYes Yes
User Features
Address Book Access
Yes
Yes
Yes
Yes
Yes
YesYesYesYesYesYesYesYes Yes
User Folder setups (Document Filing)
N/A
Scan Destinations
YesYesYesYesYesYesYesYes Yes
N/A
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Paper Tray Setting
YesYesYesYesYesYesYesYes Yes
Administrator Features
Password Protected Access YesYesYesYesYesYesYesYes Yes
Add Users
YesYesYesYesYesYesYesYes Yes
User Role (Admin, users, etc.)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
User/Group Access Control, Page
YesYesYesYesYesYesYesYes Yes
Limit and Permissions
System, Network, Security, Application
YesYesYesYesYesYesYesYes Yes
Energy Configuration
E-mail Notification Setting
YesYesYesYesYesYesYesYes Yes
Favorite Group Custom Setting
—
—
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Energy/Toner Saving Mode
—
—
Yes
Yes
Yes
Yes
Yes
Yes
Yes
MFP Home Screen Customization
—
—
Yes
Yes
Yes
Yes
Yes
Yes
Yes
USB Device Support
—
—
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Job Log
YesYesYesYesYesYesYesYes Yes
Operation Manual Download
—
—
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Sharp Remote Device Management Utility (SRDM) ( When DSK is installed, some user features are restricted)
C O M P AT I B I L I T Y C H A R T S
Device Home Page Access
YesYesYesYesYesYesYesYes Yes
Print Driver Distribution
No
Device Discovery
YesYesYesYesYesYesYesYes Yes
SNMP v3 YesYesYesYesYesYesYesYes Yes
Device Status
YesYesYesYesYesYesYesYes Yes
Meter Counts
Yes
Device Serial Number
YesYesYesYesYesYesYesYes Yes
E-mail Alert for Status Changes, Alerts, Warnings and Maintenance Conditions
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Toner Level Reporting
5% Increment
—
25% Increment
—
Yes
—
—
Yes
Yes
—
Yes
YesYesYesYesYesYesYesYes Yes
Remote Operation Panel No
No
Yes
Yes
Yes
Yes
(In Simulation Mode)
Yes
Yes
Yes
Service Logs (22-6, 23-2)
No
Yes
Yes
Yes
Firmware Version
YesYesYesYesYesYesYesYes Yes
Firmware Updates
No NoYesYesYesYesYesYes Yes
Storage Backup
No NoYesYesYesYesYesYes Yes
Device Cloning
No NoYesYesYesYesYesYes Yes
Certain features and functions may require options.
42
No
No
Yes
Yes
Yes
Yes
DEVICE MANAGEMENT COMPATIBILITY (COLOR)
MX-C300PL/MX-C250/MX-2616N/MX-2615N/MX-2610N/MX-2640N/MX-C312/MX-4140N/MX-4110N/MX-6240N/MX-6500N
C300P C300W
3115N3110N/3140N/C402SC4141N/4111N/ 7040NMX-7500N
3116N3610N
3640N5140N/
5110N/(Without
5141N
5111N
Fiery Option)
General MFP Features/Functions
Speed
30/30 ppm
25/30 ppm
26/31 ppm
26/31 ppm 26/31/36 ppm 26/31/36 ppm
40 ppm (C402SC)
31 ppm (C312)
41/51 ppm
41/51 ppm
62/70 ppm
65/75 ppm
Function
PC/P/S (C250)
C/P/S/F C/P/S/FC/P/S/FC/P/S/FC/P/S/FC/P/S/FC/P/S/F C/P/S/F C/P/S
C/P/S/F (C300W)
Maximum Paper Size
Legal
Legal 12" x 18"
12" x 18"
12" x 18"
12" x 18"
Legal
12" x 18"
12" x 18"
12" x 18"
12" x 18"
Sharp Administration Utility Printer Status Monitor
YesYesYes YesYesYesYesYesYes YesYes
Sharp
MFP Device Webpage (When DSK is installed, some user features are restricted) Device Status
YesYesYes YesYesYesYesYesYes YesYes
SSL Secure Device Home Page Access
—YesYes YesYesYesYesYesYes YesYes
User Address Book (Local)
—YesYes YesYesYesYesYesYes YesYes
User Address Book (Global)
—YesYes YesYesYesYesYesYes YesYes
User Features
Address Book Access
—YesYes YesYesYesYesYesYes YesYes
User Folder Setups (Document Filing)
—YesYes YesYesYesYesYesYes YesYes
Scan Destinations
—YesYes YesYesYesYesYesYes YesYes
Paper Tray Setting
YesYesYes YesYesYesYesYesYes YesYes
Administrator Features
Password Protected Access
YesYesYes YesYesYesYesYesYes YesYes
Add Users
YesYesYes YesYesYesYesYesYes YesYes
User Role (Admin, Users, etc.)
—YesYes YesYesYesYesYesYes YesYes
User/Group Access Control, Page Limit and Permissions
YesYesYes YesYesYesYesYesYes YesYes
System, Network, Security, Application Energy Configuration
YesYesYes YesYesYesYesYesYes YesYes
E-mail Notification Setting
YesYesYes YesYesYesYesYesYes YesYes
—YesYes YesYesYesYesYesYes YesYes
Energy/Toner Saving Mode
YesYesYes YesYesYesYesYesYes YesYes
MFP Home Screen Customization
—YesYes YesYesYesYesYesYes YesYes
USB Device Support
—YesYes YesYesYesYesYesYes YesYes
Job Log
—YesYes YesYesYesYesYesYes YesYes
Operation Manual Download
—YesYes YesYesYesYesYesYes YesYes
Sharp Remote Device Management Utility (SRDM) (When DSK is installed, some user features are restricted)
Device Home Page Access
Yes
Yes YesYesYesYesYesYes YesYes
Yes
Yes YesYesYesYesYesYes YesYes
Yes
Yes YesYesYesYesYesYes YesYes
Yes
Yes YesYesYesYesYesYes YesYes
Yes
Yes YesYesYesYesYesYes YesYes
Yes
Yes YesYesYesYesYesYes YesYes
Device Serial Number
Yes
Yes YesYesYesYesYesYes YesYes
E-mail Alert for Status Changes, Alerts, Warnings and Maintenance Conditions
Yes
Yes YesYesYesYesYesYes YesYes
Print Driver Distribution
Available
Device Discovery
SNMP v3 Fall
Device Status
Meter Counts
2014
Toner Level Reporting
5% Increment
25% Increment
Available
Yes
Yes
Yes
Yes YesYesYesYesYesYes YesYes
—YesYes — YesYes YesYes
Remote Operation Panel
—Yes YesYesYesYesYesYes YesYes
(in simulation mode)
Service Logs (22-6, 23-2)
Fall
Firmware Version
Firmware Updates
2014
—
Yes YesYesYesYesYesYes YesYes
Yes
Yes YesYesYesYesYesYes YesYes
—
Yes YesYesYesYesYesYes YesYes
Storage Backup
—Yes YesYesYes — YesYes —Yes
Device Cloning
—
Certain features and functions may require options.
C O M P AT I B I L I T Y C H A R T S
Favorite Group Custom Setting
Yes YesYesYesYesYesYes Yes Yes
43
SECURITY FEATURE COMPATIBILITY (MONOCHROME)
MX-B201D MX-M232D MX-M264N/ MX-B402/ MX-M283/ MX-364N/ MX-365N/MX-M623/M753 MX-M904/
M314N/
B402SC
M363/M453/ M464N/M564NM465N/M565N
M1054/
M354N
M503
M1204
General MFP Features/Functions
Speed
20 ppm
23 ppm
26/31/35 ppm
40 ppm
28/36/45/50 ppm
36/46/56 ppm
36/46/56 ppm
62/75 ppm
90/105/120 ppm
—
—
Avail
Yes
Yes
Yes
Yes
Yes
Yes
Data Secuirty Kit (DSK) & Common Criteria Certification
********
****
****
Commercial
DSK (Optional)
—
—
MX-FR37U
MX-FR26U (B402)
MX-FR23U
MX-FR45U
MX-FR44U
MX-FR27U (B402SC)
MX-FR22U
MX-FR38U
Common Criteria DSK (Optional)
—
MX-FR22
—
EAL Validation Levell
— —EAL3 —EAL3 — —EAL3 —
Hard Disk Drive
Data and Information Security —
MX-FR37
—
MX-FR14
—
—
Data Overwrite (Auto)
—
—
Std
DSK Feature
DSK Feature
Std
Std
DSK Feature
Std
Data Overwrite (Manual)
—
—
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
Data Overwite at Power-up
—
—
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
Up to 7 times Overwrite
—
—
Std with opt. HDD
DSK Feature
DSK Feature
Std
Std
DSK Feature
Std
256 bit Data Encryption
—
—
Std with opt. HDD
Std
Std
Std
Std
Std
Std
End-of-Lease Erase
—
—
Std
—
—
Std
Std
—
Std
Access Control Security User Authentication (Local Address Book) Per account code Per account code
Std
Std
Std
Std
Std
Std
Std
User Authentication (LDAP/AD)— —StdStdStdStdStdStd Std
Group Authorization
—
Per account code, Std
Std
Std
Std
Std
Std
Std
Copy/Print Page Limit Control
—
Per account code, Std
Copy/Print
Std
Std
Std
Std
Std
Std
Secured Access to Device Home Page Std with opt. NW Kit Std with opt. NW Kit
Std
Std
Std
Std
Std
Std
Password Management
Std with opt. NW Kit Std with opt. NW Kit Std with opt. HDD
Std
Std
Std
Std
Std
Std
Std
User Authority Setting Std. Fixed setting
Std. Fixed setting
Std
Std
Std
Std
Std
—
Std
Restrict List Printing
—
—
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
Scan-to-Home ——————Std— —
Scan-to-Me
— —— ——StdStd— Std
Disable Destination Method Selection
—
—
Std
Std
Std
Std
Std
Std
Std
Disable Address Book Registration
—
—
Std
Std
Std
Std
Std
Std
Std
Receipt Rejection from Specified User(s)
—
—
Std
Std
Std
Std
Std
Std
Std
Lock Users After 3 Tries —
—
Std
Std
Std
Std
Std
Std
Std
USB Card Reader Support
—
—
Std
Std
Std
Std
Std
Std
Std
CAC/PIV Authentication (Optional) Embedded Solution (MX-EC50)*
—
—
—
—
Yes
—
Yes
Yes
—
Print Retention (MX-EC50)
—
—
—
—
Yes
—
Yes
Yes
—
Scan-to-Self and Site (MX-EC50)
—
—
—
—
Yes
—
Yes
Yes
—
External Solution (DCL310S)*****
YesYesYesYesYesYesYesYes Yes
E-mail Encryption (Both)
YesYesYesYesYesYesYesYes Yes
Digitally Signed E-mail (Both)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Network Security
SSL/TSL Encryption
—
Security Policy Management Std. Fixed setting
HTTPS/SMTP/POP3/LDAP StdStdStdStdStdStd
Std. Fixed setting
Std
Std
Std
Std
Std
Std
Std
Std
C O M P AT I B I L I T Y C H A R T S
SNMPv3 Support
— —StdStdStdStdStdStd Std
Kerberos
—
Std with opt. NW Kit
Std
Std
Std
Std
Std
Std
SNMP Communicty String Support
—
—
Std
—
—
Std
Std
—
Std
IPv6 and IPSec
—
—
Std
Std
Std
Std
Std
Std
Std
—
Device Certificates
Std
Std with opt. NW Kit
Std
Std
Std
Std
Std
Std
Std
IP Address Filtering
Std with opt. NW Kit Std with opt. NW Kit
Std
Std
Std
Std
Std
Std
Std
MAC Address Filtering
Std with opt. NW Kit Std with opt. NW Kit
Std
Std
Std
Std
Std
Std
Std
Port Control (Disable/Enable ports)
Std with opt. NW Kit Std with opt. NW Kit
Std
Std
Std
Std
Std
Std
Std
Admin Password Protection**
—
—
Std
Std
DSK Feature
Std
Std
Std
Std
IEEE 802.1X Support
—
—
Std
Std
Std
Std
Std
Std
Std
Separation Between Fax and Network
Std
Std
Std
Std
Std
Std
Std
Std
Std
Confidential Fax
— StdStd StdStd Std StdStd Std
Filter Junk Fax
StdStdStdStdStdStdStdStd Std
Fax Security (Fax Option May Required)
Document Security Job Status Display Only Logged On User
—
—
—
—
—
Std
Std
—
Secure Pull Print FTP/SMB
—
—
—
—
—
Std
Std
—
Std
Std
Secure Print Release with a PIN Number
—
—
Std with opt. HDD
Std
Std****
Std
Std
Std
Std
Encrypted PDF Transmission — —StdStdStdStdStdStd Std
Encrypted PDF Direct Printing
—
—
Std w/ opt. Std
PS3 Kit ****
Std w/ opt. PS3 Kit ****
Std w/ opt. PS3 Kit
Std
Std w/ opt. PS3 Kit
Std
Hiden Secuirty Pattern Print —
—
—
DSK Feature
DSK Feature***
DSK Feature
DSK Feature
DSK Feature
DSK Feature
Hiden Secuirty Pattern Detection
—
—
DSK Feature
DSK Feature
DSK Feature***
DSK Feature
DSK Feature
DSK Feature
DSK Feature
Audit Trail Security Job Log and Usage Tracking
—
—
Std with opt. HDD
Std
Std****
Certain features and functions may require options.
44
*
**
***
****
*****
MX-EC50 requires Commercial DSK.
Admin password can be protected when a Sharp MFP is accessed from FTP, preventing password leakage.
Supported only on "N" models.
Require optional HDD when it is not equipped.
DCL310S supports FIPS 140-2 certified CAC encryption (E-mail & Communication)
DSK Feature
DSK Feature
Std
Std
SECURITY FEATURE COMPATIBILITY (COLOR)
MX-C300PL/MX-C250/ MX-2615N/MX-2640N/ MX-C312/MX-4140N/ MX-6240N/MX-6500N/
C300P
300W
3115N/ 2616N/
3140N/
C402SC
4141N/
7040N
7500N
3116N3640N 5140N/
5141N
General MFP Features/Functions
Speed
Hard Disk Drive
30/30 ppm
25/30 ppm 26/31 ppm
26/31/36 ppm
31 ppm
41/51 ppm
62/70 ppm
65//75 ppm
—
—
Std
Std
Std
Std
Std
Std
Data
Secuirty Kit (DSK) & Common Criteria Certification
****
Commercial
DSK (Optional)
—
—
MX-FR40U
MX-FR41U
MX-FR29U (C312)
MX-FR42U
MX-FR36U
MX-FR28U (C402SC)
MX-FR43U
Common Criteria DSK (Optional)
—
—
—
TBD
—
—
—
—
EAL Validation Level
—
—
—
TBD
—
—
—
—
Data and Information Security Data Overwrite (Auto)
—
—
Std
Std
Std
Std
Std
Std
Data Overwrite (Manual)
—
—
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
Data Overwite at Power-up
—
—
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
Up to 7 Times Overwrite
—
—
Std
Std
Std
Std
Std
Std
256 bit Data Encryption
—
—
Std
Std
Std
Std
Std
Std
End-of-Lease Erase
—
—
Std
Std
—
Std
Std
Std
Access Control Security User Authentication (Local Address Book)
StdStd StdStdStdStd StdStd
User Authentication (LDAP/AD)
—
Group Authorization
—— StdStdStdStd StdStd
Std
Std
Std
Std
Std
Std
Std
Page Limit Control
Std
Std
Std
Std
Std
Std
Std
Std
Secured Access to Device Home Page
—
—
Std
Std
Std
Std
Std
Std
Password Management
—
—
Std
Std
Std
Std
Std
Std
User Authority Setting —
—
Std
Std
Std
Std
Std
Std
Restrict List Printing
—
—
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
Scan-to-Home —
—
—
Std
—
Std
—
—
Scan-to-Me
—— StdStd—Std StdStd
Disable Destination Method Selection
—
—
Std
Std
Std
Std
Std
Std
Disable Address Book Registration
—
—
Std
Std
Std
Std
Std
Std
Receipt Rejection from Specified User(s)
—Std StdStdStdStd StdStd
LockUsers After 3 Tries —
—
Std
Std
USB Card Reader Support
—
—
Std
Std
DSK Feature (C312)
Std (C402SC)
Std
Std
Std
Std
Std
Std
Std
CAC/PIV Authentication (Optional) Embedded Solution (MX-EC50)*
—
—
—
Yes
—
Yes
Yes
Yes
Print Retention (MX-EC50)
—
—
—
Yes
—
Yes
Yes
Yes
Scan-to-Self and Site (MX-EC50)
—
—
—
Yes
—
Yes
Yes
Yes
External Solution (DCL310S)***
—
Yes
Yes
Yes
Yes
Yes
Yes
Yes
E-mail Encryption (Both)
—
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Digitally Signed E-mail (Both)
—
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Network Security
SSL/TSL Encryption
HTTP Client Only
Yes
Std
Std
Std
Std
Std
—
Yes
Std
Std
Std
Std
Std
Std
SNMPv3 Support
—
—
Std
Std
Std
Std
Std
Std
Kerberos
—Yes StdStdStdStd StdStd
SNMP Communicty String Support
—
Yes
Std
Std
—
Std
Std
Std
IPv6 and IPSec
Yes
Yes
Std
Std
Std
Std
Std
Std
Device Certificates
Yes
Yes
Std
Std
Std
Std
Std
Std
IP Address Filtering
Yes
Yes
Std
Std
Std
Std
Std
Std
MAC Address Filtering
Yes
Yes
Std
Std
Std
Std
Std
Std
Port Control (Disable/Enable ports)
Yes
Yes
Std
Std
Std
Std
Std
Std
Admin Password Protection**
—
Yes
Std
Std
Std
Std
—
—
IEEE 802.1X Support
—
—
Std
Std
Std
Std
Std
Std
Fax Security (Fax Option May Required)
Separation Between Fax and Network
—
Yes
Std
Std
Std
Std
Std
Std
Confidential Fax
—
Yes
Std
Std
Std
Std
Std
Std
Filter Junk Fax
—
Yes
Std
Std
Std
Std
Std
Std
Document Security Job Status Display Only Logged on User
—
—
—
Std
—
Std
DSK Feature
DSK Feature
Secure Pull Print FTP/SMB
—
—
—
Std
—
Std
—
—
Secure Print Release with a PIN Number
—Std StdStdStdStd StdStd
Encrypted PDF Transmission
—
—
Std
Std
Std
Std
Std
Std
Encrypted PDF Direct Printing
Std****
Std***
Std w/ opt. PS3 Kit
Std
Std
Std
Std
Std
Hiden Secuirty Pattern Print —
—
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
Hiden Secuirty Pattern Detection
—
—
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
DSK Feature
C O M P AT I B I L I T Y C H A R T S
HTTPS Client Only
Security Policy Management Audit Trail Security Job Log and Usage Tracking
—
Std
Std
Std
Std
Std
Std
Std
Certain features and functions may require options.
* MX-EC50 requires Commercial DSK.
** Admin password can be protected when a Sharp MFP is accessed from FTP, preventing password leakage.
*** DCL310S supports FIPS 140-2 certified CAC encryption (E-mail & Communication).
**** Supports files without a password.
45
SHARP OSA TECHNOLOGY AND APPLICATION COMPATIBILITY (MONOCHROME)
MX-B402/ MX-M264N/MX-M283N/MX-M364N/MX-M365N/MX-M623N/ MX-M904/
B402SC
M314N/M354N M363N/M453N/M464N/M564N M465N/M565N
M753N
M1054/M1204
M503N
General MFP Features/Functions
Speed (PPM) LCD Display
40 ppm
26/31/35 ppm
28/36/45/50 ppm
36/46/56 ppm
36/46/56 ppm
62/75 ppm
90/105/120 ppm
8.5" Touchscreen Color 7.0" Touchscreen Color 8.5" Touchscreen Color 7.0" Touchscreen Color 10.1" Touchscreen Color 8.5" Touchscreen Color 10.1" Touchscreen Color
Screen Formats
Latest Sharp OSA Platform Version
W-VGA
W-VGA
W-VGA / H-VGA
W-SVGA
W-SVGA
W-VGA
Wide-SVGA
V3.5
V3.5
V3.5
V4.5 Lite
V4.5
V3.5
V4.5
SHARP OSA TECHNOLOGY SUPPORT
General Features for Sharp OSA Applications Custom User Interface - HTML Browser-based
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Custom User Interface - Forms-based
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Sharp OSA Trial Mode Yes
Yes
Yes
Yes
Yes
—
Yes
Extended SDK (ACM)
—
—
—
Yes
Yes
—
Yes
Single Sign On to Applications
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Single Sign On to MFP
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Standard (B402SC)
Option
Standard
Option
Standard
Standard
Standard
Application Communication Module (ACM) MX-AMX2
Scan API
YesYes YesYes Yes YesYes
Scan Image Preview
Supported Protocols for Scan File Transfer —
—
—
—
Yes
—
Yes
HTTP/S, SMB, FTP/S
HTTP/S, SMB, FTP/S
HTTP/S, SMB, FTP/S
HTTP/S, SMB, FTP/S
HTTP/S, SMB, FTP/S
HTTP/S, SMB, FTP/S
HTTP/S, SMB, FTP/S
Print API*
YesYes YesYes Yes YesYes
Copy API, Fax, Document Filing API*
—
—
—
Yes
Yes
—
Yes
Copy/Fax/Doc Filing Image Preview*
—
—
—
—
Yes
—
Yes
Access Card Support
—
—
—
Yes
Yes
—
Yes
Standard (B402SC)
Option
Option
Option
Standard
Standard
Option
External Accounting Module (EAM) MX-AMX3 Authentication
YesYes YesYes Yes YesYes
Track total pages for copy, print, scan and fax jobs Yes
Yes
Yes
Yes
Yes
Yes
Yes
Track pages by page size and color for all jobs Yes
Yes
Yes
Yes
Yes
Yes
Yes
Access Control
YesYes YesYes Yes YesYes
Limit number of pages per user Yes
Yes
Yes
Yes
Yes
Yes
Yes
Offline Mode —
—
—
Yes
Yes
—
Yes
Access Card Support
YesYes YesYes Yes YesYes
Application Compatibility
Clolud Portal Office Connector
—
—
—
—
Yes
—
Yes
Sharp OSA Network Scanner Tool (NST)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
C O M P AT I B I L I T Y C H A R T S
Certain features and functions may require options.
46
* Available on Extended SDK.
SHARP OSA TECHNOLOGY AND APPLICATION COMPATIBILITY (COLOR)
MX-C312/ MX-C400P MX-2615N/ MX-2610N/MX-2640N/ MX-4140N/ MX-4110N/MX-6240N/MX-6500N/
C402SC
3115N
3110N/3610N 3140N/3640N 4141N/5140N/4111N/5110N/ 7040N
7500N
5141N
5111N
General MFP Features/Functions
Speed (PPM) LCD Display Screen Formats
Latest Sharp OSA Platform Version
SHARP OSA TECHNOLOGY SUPPORT
General Features for Sharp OSA Applications (ACM or EAM) 31 ppm 40 ppm
26/31 ppm 26/31/36 ppm 26/31/36 ppm 41/41/51/51 ppm 41/41/51/51 ppm 62/70 ppm 65/75 ppm
8.5" Touchscreen
4.3" LCD 7" Touchscreen 10.1" Touchscreen10.1" Touchscreen 10.1" Touchscreen 10.1" Touchscreen 10.1" Touchscreen 15.4" Touchscreen
Color ColorColor ColorColor Color ColorColorColor
W-VGA
480 x 272
Wide-VGA
Wide-SVGA
Wide-SVGA
Wide-SVGA
Wide-SVGA
Wide-SVGA
Wide-XGA
V3.5
V3.5
V4.5 Lite
V4.0
V4.5
V4.5
V4.0
V4.5
V4.5
Custom User Interface - HTML Browser-based
Yes Yes Yes Yes Yes Yes
Yes Yes
Yes
Custom User Interface - Forms-based
Yes — Yes Yes Yes Yes
Yes Yes Yes
Sharp OSA Trial Mode Yes Yes
Yes Yes Yes Yes
Yes Yes
Yes
Extended SDK (ACM)
—
—
Yes Yes Yes Yes
Yes Yes Yes
Extended SDK (EAM)
—
—
Yes —
Yes Yes
—
—
Yes
Single Sign On to Applications
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Single Sign On to MFP
Application Communication Module (ACM) MX-AMX2 Standard on
Standard
Option
Standard on
Standard Standard
Standard on
Standard
MX-C402SC MX-3610N MX-5111N
Yes
Standard
Scan API Yes —
Yes Yes Yes Yes
Yes Yes Yes
Scan Image Preview
—
—
—
Yes Yes Yes
Yes Yes Yes
Print API Yes YesYes YesYes Yes YesYesYes
Copy API , Fax, Document Filing API*
—
—
Yes Yes Yes Yes
Yes Yes Yes (Except Fax)
Copy/Fax/Doc Filing Image Preview*
—
—
—
Yes Yes Yes
Yes Yes Yes (Except Fax)
Access Card Support
— — Yes YesYes Yes YesYesYes
External Accounting Module (EAM) MX-AMX3 Standard (C402SC)
StandardOption OptionStandardStandard Option OptionStandard
Authentication
Yes Yes
Yes Yes Yes Yes
Yes Yes Yes
Track Total Pages for Copy, Print, Scan and Fax Jobs Yes Print only
Yes Yes Yes Yes
Yes Yes Yes (Except Fax)
Track Pages by Page Size and Color for all Jobs Yes Yes
Yes Yes Yes Yes
Yes Yes Yes
Access Control
Yes Yes
Yes Yes Yes Yes
Yes Yes Yes
Limit Number of Pages Per User Yes Yes
Yes Yes Yes Yes
Yes Yes Yes
Offline Mode —
—
Yes Yes Yes Yes
Yes Yes Yes
Access Card Support
Yes YesYes YesYes Yes YesYesYes
Application Compatibility
Cloud Portal Office Connector
—
—
—
Yes
Yes
Yes
Yes
Yes
Yes
Sharp OSA Network Scanner Tool (NST)
Yes Yes Yes
Yes
Yes
Yes
Yes
Yes
Yes
C O M P AT I B I L I T Y C H A R T S
Certain features and functions may require options.
* Availableon Extended SDK.
47
Design and specifications subject to change without notice. Some images may be simulated. Sharp, Sharp OSA, Sharpdesk and all related trademarks are trademarks or registered trademarks of
Sharp Corporation and/or its affiliated companies. Microsoft, Windows, Windows Vista, Active Directory and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other
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Apple logo, iPhone and Bonjour are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint and iPad are trademarks of Apple Inc. IOS is a trademark or registered trademark of
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subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries. SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and
in several other countries. All other trademarks are the property of their respective holders.
SHARP ELECTRONICS CORPORATION
1 Sharp Plaza, Ste.1, Mahwah, NJ 07495-1123
1-800-BE-SHARP • www.sharpusa.com
© 2014 Sharp Electronics Corporation. All rights reserved.
06/14
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