FireAngel CO-9X-10 User Manual

FireAngel CO-9X-10 User Manual
CO-9X-10 User Manual
GN2630/R1
10 YEAR LIFE
CARBON MONOXIDE
POISONOUS GAS ALARM
Please read me - as I could save your life.
Technical Support Line
0800 141 2561
UK Textphone users dial 18001 0800 141 2561
EIRE dial 1-800 523171
Email
[email protected]
Web
www.fireangel.co.uk
EN 50291-1: 2010
EN 50291-2: 2010
KM 551504
A Sprue Safety
Products Brand
Sprue Safety Products Ltd.
Vanguard Centre
Sir William Lyons Road
Coventry CV4 7EZ UK
CONTENTS
INTRODUCTION
FEATURES
CARBON MONOXIDE AND HOW IT CAN
AFFECT YOU AND YOUR FAMILY
4
4
5
WHERE TO INSTALL YOUR DETECTOR
10
HOW TO INSTALL YOUR DETECTOR
14
POWER PACK ACTIVATION
16
POWER PACK DEACTIVATION
18
OPERATING FEATURES
19
UNDERSTANDING THE PRODUCT’S
INDICATORS
23
MAINTAINING / TESTING YOUR DETECTOR
25
WHAT TO DO IN THE EVENT OF AN ALARM
26
2
USEFUL NUMBERS
28
TECHNICAL INFORMATION
29
DISPOSAL
30
10 YEAR WARRANTY
31
RETURNS
33
PRODUCT RANGE
34
NOTES / DISABLING TAB STORAGE PAGE
35
Note: This User Manual is also
available in large text and other
formats. Please call 0800 141 2561
for further information
3
INTRODUCTION
Congratulations! You’ve made a wise investment in an
innovative product and your personal safety. ­The CO-9X-10
10 Year Life Carbon Monoxide Poisonous Gas Alarm is
the latest in one of a new generation of domestic life safety
products from Sprue Safety Products Limited. It combines
the latest technology and innovative design to provide an
aesthetically pleasing and effective contribution to your
home safety.
The FireAngel range of products is constantly being
improved and expanded. Please visit www.sprue.com to
find out about the latest additions to our product range.
FEATURES
• An advanced electrochemical sensor designed to
accurately measure low levels of carbon monoxide
(CO) providing an early warning of toxic CO levels in
your home
• Detects carbon monoxide continuously
• Resistant to false alarms caused by normal household
contaminants
• Sounds a loud 85dB alarm (at 1metre (3 feet)) to alert you
in case of an emergency
4
• Test/reset button
• Regular self-check to ensure detector is operating correctly
• Simple to mount, portable, ideal for travelling
• Certified to the European Carbon Monoxide Alarm
Standard EN 50291-1: 2010 and EN 50291-2: 2010
• 10 year warranty
CARBON MONOXIDE AND HOW
IT CAN AFFECT YOU AND YOUR
FAMILY
Carbon monoxide is a dangerous, poisonous gas that kills
hundreds of people each year and injures many more.
It is often referred to as the silent killer because it has no
odour or taste and cannot be seen. Like oxygen, CO enters
the body through the lungs during the normal breathing
process. It competes with oxygen by replacing it in the red
blood cells, thereby reducing the flow of oxygen to the
heart, brain and other vital organs. In high concentrations,
CO can kill in minutes.
Many cases of reported carbon monoxide poisoning
indicate that while victims are aware they are not feeling
well, they become disorientated and unable to save
themselves by either exiting the building or calling for
5
assistance. Exposure during sleep is particularly dangerous
because the victim usually does not wake up.
Symptoms of CO poisoning
The following symptoms may be related to CO poisoning
which all household members should be made aware of:
• Mild Exposure: Slight headache, nausea, vomiting, fatigue
(often described as ‘flu-like’ symptoms).
• Medium Exposure: Severe throbbing headache,
drowsiness, confusion, fast heart rate.
• Extreme Exposure: Unconsciousness, convulsions,
cardiorespiratory failure, death.
Your FireAngel CO detector monitors the level of CO as
parts per million (ppm) in the atmosphere surrounding the
detector.
35ppm The maximum allowable concentration for
continuous exposure for healthy adults in
any 8 hour period, as recommended by the
Occupational Safety and Health Administration
(OSHA).
200ppm Slight headache, fatigue, dizziness, nausea after
2 - 3 hours.
400ppm Frontal headaches within 1 - 2 hours, life
threatening after 3 hours.
6
800ppm Dizziness, nausea and convulsions within 45
minutes. Unconsciousness within 2 hours. Death
within 2 - 3 hours.
Should you suspect CO may be affecting you or your
family, open the doors and windows of your property
to ventilate, turn off your appliances and evacuate the
premises. At this time the authorities should be contacted to
locate the source of the carbon monoxide before re-entering
the building. Medical attention should be sought for anyone
suffering the effects of CO poisoning.
Common sources of CO
• Oil and gas boilers
• Portable generators
• Oil or solid fuel cookers
• Gas or paraffin heaters
• Barbecues
• Clogged chimneys
• Wood or gas fireplaces
• Cigarette smoke
• Gas appliances
• Any fossil fuel burning appliance
WARNING: This FireAngel carbon monoxide
detector is not a combustible gas detector, nor a
smoke detector. Please install the proper detectors to detect
combustible gases, or smoke.
7
This CO detector should not be seen as a substitute for the
proper installation, use and maintenance of fuel-burning
appliances (including appropriate ventilation and exhaust
systems), nor the sweeping of chimneys.
WARNING: Variables relating to your fuel burning
appliances can change at any point eg. the flue or
chimney could suddenly become blocked or damaged,
appliances may stop running correctly or circumstances
in neighbouring properties may change resulting in the
presence of carbon monoxide. For this and other reasons
do not use this carbon monoxide detector on an intermittent
basis, or as a portable detector for trying to trace one source
of the spillage of combustion products from fuelburning
appliances or from chimneys.
Do not:
• IGNORE ANY WARNING FROM YOUR CO DETECTOR!
• Burn charcoal inside your home, caravan, tent or cabin
• Install, convert or service fuel-burning appliances without
proper knowledge, skill and expertise
• Use a gas cooker for heating a room
• Operate unvented gas burning appliances using paraffin
or natural gas in closed rooms
• Operate petrol-powered engines indoors or in confined
areas
• Barbecue indoors, or in an attached garage
• Ignore a safety device when it shuts an appliance off
8
Always:
• Buy appliances accepted by a recognised testing
laboratory
• Install appliances according to the manufacturer’s
instructions
• Have appliance installations carried out by professionals
(for gas appliances engineers should be registered on the
Gas Safe register)
• Have your appliances checked regularly by a qualified
service engineer
• Have your chimneys and flues cleaned professionally
every year
• Make regular visual inspections of all fuel-burning
appliances
• Open windows when a fireplace or oil/solid fuel cooker
is in use
• Only install CO detectors that meet the requirements of
EN 50291-1: 2010 and EN 50291-2: 2010 in your
home
• Be aware of CO poisoning symptoms (see page 6 - 7)
EDUCATE YOURSELF AND YOUR FAMILY ON THE
SOURCES AND SYMPTOMS OF CO POISONING AND
HOW TO USE YOUR CARBON MONOXIDE DETECTOR
9
WHERE TO INSTALL YOUR
DETECTOR
This CO alarm is suitable for use in domestic premises (caravan
holiday homes), caravans and motor caravans.
The following advice is applicable to all intended applications,
there are special instructions at the end of this section relating
to positioning in caravan holiday homes, caravans and motor
caravans.
WARNING: This detector will only indicate the
presence of carbon monoxide gas at the sensor.
Carbon monoxide gas may be present in other areas.
In which room should the detector be installed?
Ideally, an apparatus should be installed in every room
containing a fuel burning appliance. Additional apparatus
may be installed to ensure that adequate warning is given
for occupants in other rooms, by locating apparatus in:
• Remote rooms in which the occupant(s) spend
considerable time whilst awake and from which they may
not be able hear an alarm from apparatus in another part
of the premises, and
• Every sleeping room.
10
However, if there is a fuel burning appliance in more
than one room and the number of apparatus is limited,
the following points should be considered when deciding
where best to put the apparatus:
• Locate the apparatus in a room containing a flueless or
open-flued appliance, and
• Locate apparatus in a room where the occupant(s) spend
most time.
• If the domestic premises is a bedsit (a single room serving
as both sitting and bedroom) then the apparatus should
be put as far from the cooking appliances as possible but
near to where the person sleeps.
• If the appliance is in a room not normally used (for
example a boiler room), the apparatus should be put
just outside the room so that the alarm may be heard
more easily. Alternatively, a remote alarm siren may be
connected to a type A apparatus located in a room(s)
containing a fuel-burning appliance.
Where in the room should I place the detector?
Apparatus located in the same room as a fuel-burning
appliance:
For both wall and ceiling mounted apparatus the following
applies:
a The apparatus should be at a horizontal distance of
between 1m and 3m from the potential source
b If there is a partition in a room, the apparatus should be
11
located on the same side of the partition as the potential
source
c Carbon monoxide detectors in rooms with sloped ceilings
should be located at the high side of the room.
In addition to the above the following must be observed:
If the apparatus is located on a wall:
a it should be located close to the ceiling;
bit should be located at a height greater than the height of
any door or window;
c it should be at least 150mm from the ceiling.
If the apparatus is located on the ceiling:
It should be at least 300mm from any wall and any ceiling
obstruction e.g. light fittings.
Apparatus located in sleeping rooms and in rooms remote
from a fuel burning appliance:
Apparatus located in sleeping rooms or located in rooms
remote from the fuel-burning appliance should be located
relatively close to the breathing zone of the occupants
Where not to put the detector
The apparatus should not be installed:
• In an enclosed space (for example in a cupboard or
behind a curtain)
• Where it can be obstructed (for example by furniture)
• Directly above a sink
12
• Next to a door or window
• Next to an extractor fan
• Next to an air vent or other similar ventilation openings
• In an area where the temperature may drop below -10°C
or exceed 40°C
• Where dirt and dust may block the sensor
• In a damp or humid location (for example in a bathroom)
• In the immediate vicinity of the cooking appliance
• Within 1m (3 feet) of mobile phones
Caravans
Caravans may have additional risks of carbon monoxide
ingress through air vents due to the nearby presence of other
vehicles, engines, generators or barbecues, however this
does not change the basic guidance on location of the alarm.
Caravans should be fitted with an alarm in the same room
as any combustion appliance(s), located in accordance with
previous advice in this section. If the caravan has a single
living space which incorporates the sleeping accommodation,
it can be considered to be equivalent to a bedsit, and a single
alarm is sufficient. However, any sleeping accommodation
which is in a separate room from the combustion appliance(s)
should also contain an alarm, located in accordance with
previous advice in this section.
It is not always possible to find an optimum location for
an apparatus, for example, a small caravan may not have
suitable vertical surfaces available. Nevertheless, when
13
fitting an apparatus in such situations, the two most important
considerations when selecting an appropriate location are:
• Not mounting the apparatus directly above a source of
heat or steam; and
• Mounting the apparatus at a distance of 1 – 3 m from the
nearest edge of the potential source.
HOW TO INSTALL YOUR
DETECTOR
NOTE: This apparatus should be installed by a
competent person who feels able to install it according
to the instructions.
Firstly write the installation date on your detector in the area
provided. We recommend that your detector is installed on
the wall.
To mount on a wall or ceiling:
Please ensure that you use the screws provided, as they were
chosen specifically for use with this product. Use template
below for guidance on marking hole positions. Drill holes into
the wall. Insert the plastic wall plugs. Screw in the screws.
Ensure screws are protruding from the wall by 3mm to allow
detector to slot onto screws.
To place on a shelf:
The base of the detector has been designed to allow it to stand
freely on a shelf.
14
WARNING: When placing on a shelf, please adhere
to the same positional recommendations as described on
pages 10,11 and 12.
Drill hole spacing
66mm
15
POWER PACK ACTIVATION
See diagram opposite
aYour detector comes complete with an integrated power
pack that will provide power for its entire operational life.
To activate the power pack you need to pull the disabling
tab (see image). This will in turn pull out the metal disabling
clip, which is attached to the end of the tab, from the
disabling socket which is situated on the underside of the
detector. Retain the disabling tab for future use by taping it
to page 35 of this manual
bWhen the detector is activated the Power LED will begin to
flash green once every minute to indicate that the detector
is receiving power from the power pack and is fully
operational
c Test the sounder, power pack and circuitry by pressing and
holding the centre of the Test/Reset button briefly to confirm
that the detector is operating properly. The sounder will
sound as soon as the button is pressed, and the Alarm LED
will illuminate red indicating that the sounder is working
and the power pack is providing power to the unit. This
test for the sounder, power pack and circuitry should be
performed on a weekly basis. This should be continued for
the lifetime of the product.
WARNING: Prolonged exposure to the sounder in
close proximity to your ears may damage your hearing.
16
Under normal operating conditions, the power pack will last
for the lifetime of the product ie. 10 years.
The detector will not protect against the risk of carbon
monoxide poisoning when the power pack has drained.
WARNING: Prolonged exposure to extreme high or
low temperatures may reduce the life of the power pack.
17
POWER PACK DEACTIVATION
Your CO-9X-10 is portable, making it ideal for taking with you
on holiday. You will need to deactivate your detector when
travelling or even when storing e.g. when decorating. Fitting is
the reverse of removal. To deactivate the detector the two ends
of the metal clip must be inserted into the corresponding holes
in the disabling socket located on the underside of the detector
(see image). You can ensure that the product is disabled by
pressing the test button - if there is no sound from the sounder
then the clip has been fitted correctly.
The clip must
remain in the
disabling socket
to keep the power
pack deactivated.
NOTE: If the disabling tab is no longer available then
the clip can be replicated by opening out a thin metal
paper clip into a U-shape.
18
OPERATING FEATURES
Your FireAngel detector offers many features which set it apart
from other CO detectors on the market today:
Test/Reset button feature
This button will:
• Test the sounder, power pack and circuitry
• Allows you to test the sensor by introducing a source of
CO into the detector (see ‘Testing The Sensor’ below)
• Silence the loud 85dB (at 1 metre (3 feet)) sounder during
an alarm (only for alarms due to levels of CO of less than
50ppm).
Testing the sounder, power pack and circuitry
Test the sounder, power pack and circuitry by pressing and
releasing the Test/Reset button to confirm that the detector
is operating properly. The sounder should sound as soon as
the button is pressed, and the Alarm LED will illuminate red
indicating that the sounder is working and the power pack is
providing power to the unit. This test for the sounder, power
pack and circuitry should be performed on a weekly basis.
Testing the sensor
NOTE: We suggest the use of an incense stick or
cigarette as the way in which these products­burn
produces a readable localised amount of carbon monoxide.
19
Alternative sources of smoke, for example an extinguished
candle or match, will not contain sufficient levels of carbon
monoxide to obtain a response from the detector during this
test. Please note your CO detector will not detect smoke.
CAUTION: Sensor testing should only be performed by
a responsible adult.
This test should only be performed annually. Excessive
testing will cause the life of the power pack to be shortened.
NOTE: Aerosol CO may be used in order to avoid
having to burn cigarettes, incense sticks etc. However we
recommend that incense sticks are used as they are cheap
and readily available.
• Read all steps thoroughly before attempting the sensor test
Step 1
Step 2
20
If the detector is wall or ceiling mounted unhook
the detector from the screws.
Cover the sounder vents with one hand. Press and
hold the Test/Reset button down with your thumb/
finger until the Fault LED illuminates yellow and
the sounder sounds for a second time (this should
happen after around 5 seconds). Release the
Test/Reset button. Upon releasing the Test/Reset
button the Fault LED will flash yellow once every
second. This indicates that the sampling rate of
the detector has increased and can be tested
using a known source of CO.
Step 3
Step 4
Light a cigarette or an incense stick using a
match or lighter. If using an incense stick be sure
to blow out the flame so that the incense stick is
smouldering. Extinguish the lighter, or put out the
match and place it into a dish of water.
Turn the detector on its side so that the vents on
the right hand side of the detector are pointing
downwards (see diagram on next page). Hold
the burning cigarette or incense stick 15 cm
(6 inches) below the detector, so that the smoke
enters the vents on the side of the detector. An
increase in the localised carbon monoxide level
within the sensor to more than 50ppm will cause
the sounder to sound for one cycle of four loud
beeps and the Fault LED to illuminate yellow for a
short time. This is the end of the test.
21
Step 5
The Fault LED will no longer flash yellow and
the detector will go back to normal operating
mode ie. the Power LED will flash green once
every minute (it may take up to two minutes of
exposure to the smoke for the localised level of
carbon monoxide within the sensor to reach over
50ppm). Now move the source of CO away
from the detector as the test is finished.
After step 4, put out the incense stick or cigarette
by placing it into a dish of water. Ensure that all
flames have been extinguished.
15cm
(6”)
22
NOTE: If the localised carbon monoxide level within the
sensor does not reach 50ppm during the test, the sensor
test will stop automatically after 3 minutes.
UNDERSTANDING THE PRODUCT’S
INDICATORS
The higher the concentration of carbon monoxide detected
by the detector, the quicker it will respond. When sufficient
carbon monoxide is detected a loud audible signal (85 dB at
1m (3 feet)) will be emitted and the Alarm LED will flash red
once every second.
The Alarm will sound:
•Between 60 and 90 minutes when exposed to 50ppm
of CO
•Between 10 and 40 minutes when exposed to 100ppm
of CO
•Within 3 minutes when exposed to 300ppm or more
of CO.
Fault / low power pack signal:
The unit continuously checks the settings of its sensor and
circuitry. If any of these settings are found to be incorrect or
if the power pack becomes low then the detector will emit a
single chirp once per minute and the Fault LED will flash yellow
once per minute for up to 30 days.
23
End of life signal: This unit incorporates an “end of life” signal.
This means that 10 years after activation, the unit will emit a
single chirp once per minute and the fault LED will flash yellow
once per minute for up to 30 days.
IMPORTANT: This does NOT mean that the detector
has detected carbon monoxide.
If the product is still within warranty then contact technical
support. If the product is no longer in warranty replace
immediately!
IMPORTANT: The selected power pack was chosen
to provide power beyond the lifetime of the product, in
particular the sensor (under normal operating conditions). The
sensor life is ten years. For this reason, the detector should be
replaced after ten years from the date of installation.
FireAngel Technical Support Line
9.00am–5.00pm, Monday–Friday.
Telephone: 0800 141 2561
UK Textphone Users Telephone: 18001 0800 141 2561
EIRE dial: 1-800 523171
e-mail: [email protected]
24
MAINTAINING / TESTING YOUR
DETECTOR
Maintenance
Your detector will alert you to potentially hazardous CO
concentrations in your home when maintained properly. To
maintain your FireAngel detector in proper working order,
and to ensure that the sensor will last for the lifetime of the
product, it is recommended that you:
• Test the sounder, power pack and circuitry of your detector
at least once per week by pressing the Test/Reset button
briefly (see page 19-22)
• Perform the Sensor Test annually (see page 19-22)
• Keep the detector free of dust by gently vacuuming the
case with a soft brush attachment as required.
To prevent the possibility of contaminating the sensor in your
detector and thus affecting its reliability:
• Never use cleaning solutions on your detector. Simply
wipe with a slightly damp cloth
• Do not paint the detector
• Do not spray aerosols on or near the detector
• Do not use any solvent based products near the detector
If installing in a caravan there maybe other substances
present, that may not normally be found in the home, that
could effect the reliability of the CO alarm. Avoid using
25
the following in close proximity to the alarm; oils, cleaning
fluids, polishes, paints and greases.
• Move the detector to a safe location and store in a plastic
bag before painting, wall papering, or performing any
other activities using substances that emit strong fumes.
Remember to remove it from the bag and replace the
detector when these activities are finished.
Failure of any test should be reported to the Technical Support
Team (see page 33 for contact details).
Do not attempt to repair your CO detector. Do not remove
any screws or open the main casing of your detector. Any
attempt to do so may cause malfunction and will invalidate
the warranty.
WHAT TO DO IN THE EVENT OF
AN ALARM
WARNING: A loud alarm is a warning that unusually
high and potentially lethal levels of carbon monoxide are
present. Never ignore this alarm, further exposure can be
fatal. Immediately check residents for symptoms of carbon
monoxide poisoning, and contact the proper authorities to
resolve all CO problems. NEVER IGNORE ANY ALARM.
Please carefully review this owner’s manual to ensure that you
know what actions to take in the event of an alarm.
26
What to do during an alarm
• Keep calm and open the doors and windows to ventilate
the property
• Stop using all fuel burning appliances and ensure, if
possible, that they are turned off
• Evacuate the property leaving the doors and windows
open
• Ring your gas or other fuel supplier on their emergency
number; keep the number in a prominent place
Write your fuel supplier’s emergency number here (see page
28 for more useful numbers):
• Do not re-enter the property until the alarm has stopped.
When exposed to fresh air it can take up to 10 minutes for
the sensor to clear and the alarm to stop depending on the
level of carbon monoxide detected
• Get medical help immediately for anyone suffering
the effects of carbon monoxide poisoning (headache,
nausea), and advise that carbon monoxide poisoning is
suspected
• Do not use the appliances again until they have been
checked by an expert. In the case of gas appliances the
engineer must be registered on the Gas Safe register.
27
USEFUL NUMBERS
National Gas Emergency Service
0800 111 999 (24 Hours)
Gas Safe register
0800 408 5500
Solid Fuel Association
Advisory service for domestic and solid fuel appliances
0845 601 4406
HETAS
Trade association for solid fuel engineers
0845 223 3033
OFTEC
Trade association for Oil Fired Appliance engineers
0845 658 5080
NACS
National Association of Chimney Sweeps
01785 811732
IPHE
Institute of Plumbing and Heating Engineers
01708 472791
28
TECHNICAL INFORMATION
Detector Specifications:
Model CO-9X-10
Sensor Type:Electrochemical
Sensor Life:
10 Years
Alarm Sound Level:
85dB at 1 metre (3 feet)
10 years (Life of product)
Power Pack Life:
Temperature Range:
-10ºC (14ºF) to 40ºC (104ºF)
Operating Humidity Range: 30 - 90% RH
Weight:
90 grams (3.2oz)
Certified to:
EN 50291-1,2: 2010
This FireAngel carbon monoxide detector is designed
to continuously monitor for CO. Its response times
meet the requirements of the European standard
EN 50291-1: 2010 and EN 50291-2: 2010.
The alarm will sound:
• Between 60 and 90 minutes when exposed to 50ppm
of CO
• Between 10 and 40 minutes when exposed to 100ppm
of CO
• Within 3 minutes when exposed to CO levels of 300ppm
or more.
29
WARNING: APPARATUS CONFORMING TO THIS
STANDARD MAY NOT PROTECT PEOPLE WHO ARE
AT SPECIAL RISK FROM CARBON MONOXIDE EXPOSURE
BY REASON OF AGE, PREGNANCY OR MEDICAL
CONDITION. IF IN DOUBT, CONSULT YOUR DOCTOR.
A CARBON MONOXIDE DETECTOR IS NOT A
SUBSTITUTE FOR A SMOKE ALARM OR A COMBUSTIBLE
GAS DETECTOR.
REPLACE UNIT AFTER 10 YEARS OF OPERATION.
DISPOSAL
Waste electrical products should not be disposed of with
regular household waste. Please recycle where facilities exist.
Check with your local authority, retailer or manufacturer for
recycling/disposal advice as regional variations apply.
The power pack should be deactivated before disposal. To
do this, insert the pins on the end of the disabling tab back
in to the socket on the underside of the detector (See page
18). If the disabling tab is no longer available then the clip
can be replicated by opening out a thin metal paper clip into
a U-shape.
WARNING: DO NOT ATTEMPT TO OPEN DO NOT BURN
30
10 YEAR WARRANTY
Warranty coverage
Sprue Safety Products Ltd warrants to the original purchaser
that its enclosed sealed carbon monoxide detector be free
from defects in materials and workmanship under normal
residential use and service for a period of 10 (ten) years from
the date of purchase.
Provided it is returned with postage prepaid and proof of
purchase, Sprue Safety Products Ltd hereby warrants that during
the 10 (ten) year period commencing from the date of purchase
Sprue Safety Products Ltd, at its discretion, agrees to replace the
unit free of charge. The warranty on any replacement FireAngel
CO-9X-10 10 Year Life Carbon Monoxide Poisonous Gas
Alarm will last for the remainder of the period of the original
warranty in respect of the detector originally purchased – that
is from the date of original purchase and not from the date of
receipt of the replacement product. Sprue Safety Products Ltd
reserves the right to offer an alternative product similar to that
being replaced if the original model is no longer available or
in stock. This warranty applies to the original retail purchaser
from the date of original retail purchase and is not transferable.
Proof of purchase is required.
31
Warranty disclaimers
This warranty does not cover damage resulting from accident,
misuse, disassembly, abuse or lack of reasonable care of
the product, or applications not in accordance with the user
manual. It does not cover events and conditions outside of
Sprue Safety Products Ltd’s control, such as Acts of God (fire,
severe weather etc). It does not apply to retail stores, service
centres or any distributors or agents. Sprue Safety Products
Ltd will not recognise any changes to this warranty by third
parties. Sprue Safety Products Ltd shall not be liable for any
incidental or consequential damages caused by the breach
of any expressed or implied warranty. Except to the extent
prohibited by applicable law, any implied warranty of
merchantability or fitness for a particular purpose is limited in
duration to 10 years.
This warranty does not affect your statutory rights. Except for
death or personal injury, Sprue Safety Products Ltd shall not be
liable for any loss of use, damage, cost or expense relating to
this product or for any indirect, or consequential loss, damages
or costs incurred by you or any other user of this product.
32
RETURNS
We recommend that you contact the FireAngel Technical
Support Line in the first instance on 0800 141 2561, text
phone users dial 18001 0800 141 2561 or callers from
EIRE dial 1-800 523171 as we may be able to remedy the
problem quickly over the phone (this is to prevent unnecessary
returns that take a longer time to process). Alternatively e-mail:
[email protected]
If there is a fault that we are unable to resolve then our Technical
Support Team member will provide you with a returns authority
number so that your product can be returned for testing.
To return your FireAngel CO-9X-10 under warranty, send it
suitably packed and with the power pack deactivated (see
page 18 ) with postage prepaid; a note indicating the returns
authority number and describing the reason for return, with
proof of purchase to:
Sprue Safety Products Ltd.
Vanguard Centre
Sir William Lyons Road
Coventry CV4 7EZ UK
33
PRODUCT RANGE
Sprue
Safety
Products
Ltd
manufactures
an
extensive range of home safety products including
smoke
alarms,
carbon
monoxide
detectors,
fire extinguishers and remote sounding devices. For more
details visit www.sprue.com
34
STORE DISABLING TAB HERE
Tape disabling tab here for future use
35
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