SHURMark Cassette & Slide Labelers Operator Manual

SHURMark Cassette & Slide Labelers Operator Manual
®
A Division of General Data Healthcare
Histology Innovation for a NEW Generation
Pub No.: OM SM Labelers
January 2012, Version 5.2
SMC-A, SMC-B & SM-S
Operator’s Manual
SHURMark®
Product
Name
Slide
& Cassette
Labeling
Here
Catalog #s
SMC-A, SMC-B & SM-S
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Be certain to read this manual thoroughly
before proceeding with unpacking and installation.
Contents
1.0
INTRODUCTION ............................................................................................................................ 5
1.1
Contact Information ................................................................................................................................................................. 5
1.2
INSTRUMENTATION OVERVIEW ...................................................................................................................................... 6
1.3
SOFTWARE OVERVIEW ...................................................................................................................................................... 7
1.4
PERSONAL COMPUTER ....................................................................................................................................................... 7
1.5
Barcode Readers ....................................................................................................................................................................... 8
1.6
Important Safeguards................................................................................................................................................................ 9
1.7
Electrical and Space Requirements ........................................................................................................................................ 10
1.8
Accessory Equipment ............................................................................................................................................................. 10
2.0
2.1
3.0
UNPACKING ................................................................................................................................. 12
Equipment .............................................................................................................................................................................. 13
SERIAL NUMBER......................................................................................................................... 17
3.1
Location .................................................................................................................................................................................. 17
3.2
Serial Number Label............................................................................................................................................................... 17
4.0
4.1
INSTRUMENTATION SETUP and INSTALLATION................................................................. 18
Installing the SMC-A: ............................................................................................................................................................ 18
For the following set of instructions please refer to Diagram 4.1. ....................................................................................................... 18
A.
Ensure that the “Power On/Off” switch at the rear of the SHURMark® is in the “OFF” position. ............................................. 18
B. Connect the female end of the power plug to the Main Power Cord and connect the other end to a properly polarized and
grounded wall outlet. ........................................................................................................................................................................... 18
DO NOT APPLY POWER TO THE INSTRUMENT AT THIS POINT............................................................................................ 18
4.2
Installing the SMC-B:............................................................................................................................................................. 23
A.
Set your Elevation Platform for raising instrument into automated collection position into place (Diagram 4.11). .................. 23
B.
Place the cassette labeler onto the Elevation Platform (Diagram 4.12). ..................................................................................... 24
4.3
5.0
4-Hopper Accessory ............................................................................................................................................................... 26
SOFTWARE SETUP and INSTALLATION .............................................................................. 30
5.1
Computer Requirements ......................................................................................................................................................... 30
5.2
Software Installation Overview .............................................................................................................................................. 31
5.3
Software Installation............................................................................................................................................................... 31
5.4
Licensing and Configuring ..................................................................................................................................................... 36
5.5
Configuration.......................................................................................................................................................................... 39
6.0
SOFTWARE SETTINGS ............................................................................................................. 41
7.0
WELCOME SCREEN .................................................................................................................. 43
8.0
DATA ENTRY SCREEN.............................................................................................................. 44
8.1
Screen Features....................................................................................................................................................................... 44
8.2
Output Control........................................................................................................................................................................ 46
8.3
Output Control Menu Editing and Key Features .................................................................................................................... 51
8.4
Data Entry Screen Upper Menu Features ............................................................................................................................... 54
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9.0
SYSTEMS SETTINGS SCREEN ................................................................................................ 55
9.1
Auto-Configure Button........................................................................................................................................................... 57
Clicking this button will rerun the Auto-Configuration process that ran the first time the software was used (Diagram 5.2). It
is only necessary to use this button if the labelers are moved, connected to different ports, if a new labeler is added, or if a
labeler is removed from the connections. ............................................................................................................................................ 57
9.2
Service Log ............................................................................................................................................................................. 58
9.3
Systems Settings Screen Upper Menu Features ..................................................................................................................... 59
Managing the licenses of your labelers is done under License Options. There are two actions that can be taken: Add License or Remove
License. ................................................................................................................................................................................................ 59
10.0
FORMAT EDITOR SCREEN ........................................................................................................ 61
10.1
Screen Features....................................................................................................................................................................... 62
10.2
Field Graphical Display.......................................................................................................................................................... 62
10.3
Format Editor Upper Screen Features .................................................................................................................................... 64
10.4
Types of Format Fields........................................................................................................................................................... 65
10.5
Barcode................................................................................................................................................................................... 69
10.6
Closing the Format Editor Menu ............................................................................................................................................ 71
11.0
INCREMENTATION ..................................................................................................................... 73
12.0
INPUT ............................................................................................................................................. 78
12.1
Import Data ............................................................................................................................................................................ 78
12.2
Await LIS ............................................................................................................................................................................... 80
13.0
OUTPUT ......................................................................................................................................... 81
14.0
WINDOW ....................................................................................................................................... 82
15.0
HELP............................................................................................................................................... 83
15.1
Reference ................................................................................................................................................................................ 83
............................................................................................................................................................................................................. 84
15.2
16.0
About ...................................................................................................................................................................................... 84
Service............................................................................................................................................. 85
16.1
Cassette Marker Troubleshooting .......................................................................................................................................... 85
16.2
Slide Marker Troubleshooting ............................................................................................................................................... 87
16.3
Maintenance Overview ......................................................................................................................................................... 88
17.0
TECHNICAL SUPPORT ............................................................................................................... 95
18.0
PARTS LIST ................................................................................................................................... 95
19.0
COMMONLY ASKED QUESTIONS ......................................................................................... 97
20.0
WARRANTY AND LICENCE AGREEMENT INFORMATION................................................ 99
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1.0
INTRODUCTION
Thank you for selecting TBS’ SHURMark® Cassette Labeler, the most automated and
efficient histology marking instrument available. SHURMark® will meet your needs for years
to come.
TBS leads the market with SHURMark® , the automatic marking system that embodies a
whole new concept in the permanent marking of tissue processing/embedding cassettes
and glass microscope slides. SHURMark® offers the flexibility, versatility, and speed
required by the modern pathology lab.
The SHURMark® Cassette marking System continuously dispenses cassettes into a
printing area where a heated stylus scribes through hot foil tape to produce a permanent
imprint on the cassette. The black alpha/numeric characters are resistant to routine
processing solution. Once the cassette is marked with the required information, it is
ejected down a guide chute or into a collection hopper. The SHURMark® S l i d e marking
System dispenses color-frosted slides into a printing area where a diamond-tipped stylus
etches data on to a slide. Once the slide is marked, it is ejected into a collection hopper.
Advanced Software offers extensive data customization and efficient record keeping. The
Super Software option is available for mainframe interfacing while Protocol Software allows
custom programming of tissue protocols. Additional options provide the opportunity to
increase automation and convenience.
This operation manual introduces the instrument’s components, key features and proper
use. Please read this operation manual carefully before utilizing the fume hood. The
employees of TBS thank you for your support.
1.1
Contact Information
1.1.1
TBS Corporate Headquarters
Phone:
919-384-9393
Fax:
919-384-9595
E-mail:
[email protected]
Web:
http://www.trianglebiomedical.com
1.1.2
Product Service Department
Phone:
919-384-9393
E-mail:
[email protected]
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1.2
INSTRUMENTATION OVERVIEW
The SHURMark® Cassette Enhanced Labeling System consists of:
Features
the main unit with hopper to hopper collection system
four 50-capacity cassette hoppers
two dual-position cassette loading platforms
an elevation platform
a hopper support plate with two screws
a collection guide chute
an RS232 computer connector cable
a power cord
a roll of hot foil tape
SHURMark® 32 Advanced software on CD
operations manual
Associating
Letter
A
B
C
D
E
F
G
H
I
J
Note: Subject to change, for current unit and accessories listed, consult your distributor.
All that is required is a standard IBM/compatible computer to conveniently enter pertinent
data.
Three different print sizes - small, medium and large - of alpha/numeric characters can be
selected for optimal information printout on a cassette or a slide. The table below shows
the different sizes of lines and characters per line a cassette accepts:
Cassette
SMALL FONT
60 Characters on
3 Lines
MEDIUM FONT
26 Characters on
2 Lines
LARGE FONT
8 Characters on
1 Line
The SHURMark® is capable of being instructed to produce specific numbers of identical
cassettes and has the flexibility to sequence the last character, alpha or numeric. With the
cassette labeler, even specifying which hopper should dispense the cassettes can be
programmed into the system. This allows the user to choose between types of cassettes
(biopsy or standard) or cassette color. Once patient information is entered into the system
and commanded to print, cassettes are automatically dispensed from the selected hopper
down into the printing section.
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1.3
SOFTWARE OVERVIEW
The Advanced Software provides features that allow the user to customize the information
printed on cassettes. Formats specific to the institution can be easily can be easily created
so that the technician needs only to fill in the information for the displayed fields and give
the print command. Print size, incrementing, multiple copies or any other entry that is
repetitive can be preprogrammed with the advanced software. Previously printed
cassettes are shown in an easily accessible History File portion of the screen. Cassettes
waiting to be printed are shown in the Print Queue portion of the screen.
Optional Protocol Software provides custom programming of tissue protocols such that the
user merely selects a tissue type from a menu. A certain number of cassettes are
automatically printed after inputting the specific patient information.
Optional Super Software allows institutions to present extrapolated patient data from
mainframes or laboratory information systems in ASCII format directly through the
Advanced Software to a SHURMark® cassette unit for printing.
Note: Information and specifications in this manual are current at time of publication;
however, they are subject to change without notification.
1.4
PERSONAL COMPUTER
SHURMark operates on an IBM compatible computer, with the following minimum
requirements:
®
A Pentium with a 166 Megahertz (MHz) processor (Pentium II+ processor
recommended)
For Windows 95 or Windows 98: 16 megabytes (MB) of random access memory
(RAM) minimum
For Windows NT 4.0: 32 MB of RAM minimum, and you must be running Service
Pack 3 or higher
For Windows 2000: 64 MB of RAM minimum
At least 35 megabytes (MB) of hard disk space
Mouse
At least one free serial port per SHURMark® unit installed
Microsoft Internet Explorer 5.0 or later
TBS offers a personal computer (SM-PC) with more than sufficient memory to handle
both the Advanced and Super Software packages and can drive as many as two
SHURMark® units and a printer. The manufacturer provides warranty.
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1.5
Barcode Readers
Barcode readers can be used with SHURMark® to speed the Data Entry process. Many
hospitals purchase barcode labels or print their own. These bar code labels usually
have the accession numbers already encoded on the label to make Data Entry easier
and error-free. Likewise, SHURMark® ASCII commands can also be encoded on
barcode labels so that the entire Data Entry process is as simple as a sweep of the
barcode scanner. ASCII commands are character-encoding schemes that represent data
text. From the perspective of SHURMark® barcoding, this data text will be the
specimen/patient information that the user wants embedded in the barcode. Once the data
is entered and the print command is given, SHURMark® will print a cassette or slide as
specified.
Barcodes can be customized to fit your needs. As long as the barcodes contain the
corresponding ASCII commands to run the SHURMark® , you can use a barcode scanner
to read the barcode on the specimen/container, which will enter/transfer the data into the
computer system.
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1.6
Important Safeguards
PLEASE READ ALL THE INSTRUCTIONS REGARDING SHURMark® AND RETAIN
FOR FUTURE REFERENCE, FOLLOW ALL WARNINGS AND INSTRUCTIONS
MARKED ON THE INSTRUMENT.
8. Power Sources
1. Read Instructions
All the safety and operating instructions
should be read before the instrument is
operated.
This product should be operated from the
type of power source indicated on the label
and in the instructions.
9. Grounding or Polarization
2. Retain Instructions
All operating and use instructions should
be followed.
This product is equipped with a polarized
alternating-current line plug (a plug having
one blade wider than the other is). This plug
will fit into the power outlet only one way.
This is a safety feature. If it is impossible to
insert the plug fully If it is impossible to
insert the plug fully into the outlet, try
reversing the plu g . I f t h e plug should
still fail to fit, contact an electrician to fit or
replace the obsolete outlet. Do not defeat
the safety purpose of the polarized plug.
5. Attachments
10. Power-Cord Protection
The safety and operating instructions
should be retained for future reference.
3. Heed Warnings
All warnings on the instruments and in the
operating manual should be adhered to.
4. Follow Instructions
Do not sue any attachments not recommended
by the product manufacturer as they may cause
hazards, damage the instrument, and void the
warranty.
6. Accessories
Do not use any accessories not recommended
By the product manufacturer as they may
damage the instrument and void the warranty.
7. Ventilation
Slots and opening in the cabinet are
provided to protect the instrument from
overheating and to ensure reliable operation.
These openings should never be blocked. The
instrument should never be placed near or
over a radiator or heat register.
Power-supply cords should be routed so
that they are not likely to be walked on or
pinched by items placed against them,
paying particular attention to cords at plugs,
receptacles, and the point where they exit
from the instrument.
11. Overloading
Do not overload wall outlets and extension
cords as this can result in a risk of fire or
electric shock.
12. Servicing
Do not attempt to service this instrument, as
openings or covers may expose you to
danger voltage or other hazards. Refer all
servicing to qualified service personnel.
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13. Replacement Parts
14. Stylus Protection
When replacement parts are required,
Be sure the service technician has used
Replacement parts specified by the
manufacturer. Unauthorized substitutions
may result in fire, electric shock, or other
hazards.
1.7
Do not move or ship unit without first
properly suspending the stylus mechanism.
Electrical and Space Requirements
The dimensions of the SHURMark® cassette marker are 10”L x 13”D x 12”H without the
hoppers installed; it weighs about 19 lb and operates on 115V and 60Hz.
Additional electrical specifications are available upon request.
1.8
Accessory Equipment
Triangle Biomedical Sciences provides a full range of accessory items for use with the
SHURMark® Cassette marking System.
1.8.1
Cassette Labeler Accessories
TBS Cat. #
SM-HOP
SM-CLP
U/M
Each
Each
SM-HA
SM-DM
Each
Each
SM-SS-32
Each
SM-PS-32
Each
SM-EW1
SM-PC
SM-LT
Each
Each
Each
Item
50-capacity Cassette Hopper, reusable metal
Cassette Loading Platform, 2 hopper
capacity
Four position Hopper Accessory
Disposable Hopper Mechanism, accepts
prepackaged disposable sleeves of cassettes
Super Software for interfacing with LIS
systems
Protocol Software, user programmable,
formats store tissue protocols which
automatically prints a pre-determined number
of cassettes or slides
Extended Warranty; 1 year
Personal Computer; IBM compatible
Laptop Personal Computer, IBM compatible
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1.8.2
TBS Cat. #
SM-PPC-
U/M
Case
SM-PPBC-
Case
SM-PPCS-
Case
SM-PBCS-
Case
SM-HFT
Case
Replaceable/Consumable Accessories
Item
Process and Embedding Cassettes; lids are
Zetached and packaged separately, 1000/cs
(available in a variety of colors: specify -PE for
peach, -GR for gray, -G for green, -B for blue, -P
for pink, -Y for yellow, and -W for white, -T for
tan, -A for aqua, -L for lilac)
Biopsy Cassettes; specifically designed and
quality controlled for use with SHURMark® ,
1000/cs (specify -B for blue, -Y for light yellow, G for green, and -GR for gray)
Process and Embedding Cassettes packaged
in disposable 22 sleeves for direct insertion into
SM-DM disposable hopper (20 sleeves of 75
cassette bottoms and 1 box of 1500 tops/cs).
Colors as specified in SM-PPC)
Biopsy Cassettes with the same specifications
as SM-PPCS, except that there are 10 sleeves
of 75 cassette bottoms and 1 box of 750 tops/cs
Hot foil tape (8/cs)
Note: Subject to change, for current accessory equipment consult the distributor.
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2.0
UNPACKING
SHURMark® has been carefully quality controlled prior to being packaged for shipment.
The highest quality packing materials have been used to insure that the equipment is
received in sound working condition. We request that the user adhere to the following
instructions carefully.
While unpacking the instrument, it is necessary to check all items against the list of
contents enclosed with each instrument. If a shortage does exists, notify your TBS
distributor or TBS directly, giving the name, catalog number of the missing item, serial
number of the instrument, company purchased from and invoice number.
If any shipping damage is observed, retain all packaging material intact with the
instrument and file a claim with the final carrier. Discarding any packing material
prior to the carrier’s inspection may void any shipper liability.
Before operating SHURMark® remove the packing material from around the stylus.
Once all unpacking procedures have been performed, proceed to Section 4 for
Instrumentation Setup and Installation.
Important: Should it become necessary to ship SHURMark® please contact TBS
shipping department for specific shipping instruction and for shipping/packing forms. Be
certain to repack the stylus carefully. Ensure that adequate packaging material, e.g.
foam or bubble wrap, is present on both sides of the stylus. (The cassette marker’s
stylus will need to cool before it can be secured). Shipping SHURMark® without
properly packing the stylus could cause extensive damage to the stepper motor
mechanisms.
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2.1
Equipment
Upon receipt of your cassette labeler, your package should contain the following equipment:
Cat # SMC-A
Qty
Reqd
Picture
SHURMark® Cassette Labeling System for use on countertop package “A”
U/M
Cat #
Description
SHURMark® Cassette Labeler
1
Ea
H-SM
2
Ea
SM-TSDH
1
Ea
SM-CLP
1
Ea
SM-HFT
1
Ea
H-SMCABLE
1
Ea
SM-GC
2
Ea
SM-PCTS(color)
Sample SHUR/Track ™ cassettes (with lids) in sleeve packaging for use with SMTSDH
1
Ea
IPC65010A-00
Power Cord
Serial #
Dispensing Hopper, 50 Capacity, for use with prepackaged cassette sleeves
Dual Position Cassette Loading Platform
Hot Foil Tape, roll (already installed)
RS232 Computer Connector Cable
Guide Chute
Advanced 32 Bit Windows Based Software on CD-ROM
Controller Board #
1
Ea
SM-AS-CU
Software Disk Version #
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1
Ea
1
Ea
1
ea
SM-USBC
USB Adapter Cable for USB to RS232 Serial Connectors
Warranty Card, 12 month
OPSM-32
Operations Manual
Version #
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Cat # SMC-B SHURMark® Cassette Labeling System Elevated Collection System Package “B”
Qty
Req’d
Picture
U/M
Cat #
Description
SHURMark® Cassette Labeler
Serial #
1
Ea
H-SM
2
Ea
SMTSDH
1
Ea
SM-HOP
1
Ea
SM-CLP
1
Ea
SM-HFT
1
Ea
H-SMCABLE
RS232 Computer Connector Cable
1
Ea
SM-EP
Elevation Platform for raising instrument into automated collection position
1
Ea
SM-HSP
Hopper Support Plate for positioning collection hopper on SM-EP
2
Ea
SMPCTS(color)
Sample SHURTrack™ cassettes (with lids) in sleeve packaging for use with SMTSDH
Dispensing Hopper, 50 Capacity, for use with prepackaged cassette sleeves
Collection Hopper, 50 Cassette Capacity
Dual Position Cassette Loading Platform
Hot Foil Tape, roll (already installed)
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1
Ea
1
Ea
1
Ea
1
Ea
1
Ea
IPC65010A00
SM-ASCU
SMUSBC
Power Cord
Advanced 32 Bit Windows Based Software on CD-ROM
Controller Board #
Software Disk Version #
USB Adapter Cable for USB to RS232 Serial Connectors
Warranty Card, 12 month
Operations Manual
Version #
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3.0
SERIAL NUMBER
3.1
Location
The serial number is located on the back, left side of your SHURMark® Cassette Labeler.
Identifying the serial number and its location is important for future references. In the
event that the TBS Service Department is needed for equipment troubleshooting, the
serial number will be needed by Service for model verification and for updating the
customer system log.
3.2
Serial Number Label
3.2.1
120V Version Serial Number
3.2.2
220V Version Serial Number
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4.0
INSTRUMENTATION SETUP and INSTALLATION
Diagram 4.1
4.1
Installing the SMC-A:
For the following set of instructions please refer to Diagram 4.1.
A. Ensure that the “Power On/Off” switch at the rear of the SHURMark® is in the “OFF”
position.
B. Connect the female end of the power plug to the Main Power Cord and connect the
other end to a properly polarized and grounded wall outlet.
DO NOT APPLY POWER TO THE INSTRUMENT AT THIS POINT.
C. Connect the RS232 computer cable to the rear of the instrument
(Diagram 4.2). DO NOT over tighten the attaching screws on the terminal.
Diagram 4.2
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D. Connect the other end of the RS232 computer cable to the serial port of the
computer (Diagram 4.3).
Diagram 4.3
DO NOT LOAD THE CASSETTE HOPPERS AT THIS POINT.
E. Turn SHURMark® on by pressing the “On/Off” switch, in back of the
instrument, to “On”.
Upon power up, SHURMark® automatically takes itself through a series of
internal checks. Generally these checks require 30-45 seconds to
complete. The instrument will sound a “beep”, and the heat dissipating fan
will produce a low hum. Insure that the green “On Line” indicator on the
front panel is illuminated. If not, press the “On Line” panel switch.
Within 30-45 seconds a clicking sound may be heard coming from within
the instrument. This is caused by the stylus heat control thermostat. It is
normal and will continue on a regular basis at approximately 6 second
intervals.
SHURMark® will attempt to release a cassette from hopper number 1, then
hopper number 2. As the hoppers have not yet been installed, SHURMark®
will sound an alarm, the red error light will come on, and the cassette transport
clamp will stop in the retracted position (see Diagram 4.4).
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Diagram 4.4
F. Slide a cassette, with the sloped writing surface forward and down, into the
cassette transport clamp and press the “Eject” panel switch (Diagram 4.5).
Diagram 4.5
The transport clamp will retract into the body of the instrument and initiate
another set of internal tests. Should SHURMark® not accept the cassette,
repeat steps 6 and 7. If after 5 tries the cassette is still not accepted,
refer to the Troubleshooting Section 16.1.
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G. When using the Cassette Loading Platform, it is not necessary to
position the first cassette. Simply slide the cassettes down the hopper
making sure that they lay flat on each other.
Diagram 4.6
Diagram 4.7
H. Position the center channel of the hopper over the number 2 hopper
guide rail and gently slide the hopper down until it is seated (Diagram
4.8).
Diagram 4.8
The stop position for hoppers is set at the factory. There should be no
need for any adjustments to the location stop. If a problem develops
in the cassette dispensing mode refer to the troubleshooting
Section 16.1.
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When using cassettes with attached lids, it may be necessary to adjust the hopper
height. Follow the ensuing steps to set proper hopper height:
1. Identify the Hopper Location Stop in the center channel of the
hopper (Diagram 4.7).
2. Using the proper size Allen wrench loosen the set screw.
3. Move the Stop down no more than 1/16th inch.
4. Tighten the set screw slightly.
I. Attach the collection guide chute so that it clips into the slot in the
end of the cassette exit chute (Diagram 4.8).
Diagram 4.8
Press the eject panel switch located on the cassette labeler (Diagram 4.9).
The previously manually loaded cassette will be ejected and will slide down the guide
chute. SHURMark® will then attempt to release a cassette from hopper position 1. Since
hopper number 1 has not yet been loaded with cassettes, the cassette transport clamp
will not detect the presence of a cassette and the cassette ejection solenoid at hopper
number 2 will now attempt to release a cassette. The cassette transport clamp will “see”
this cassette and will retract into the body of the instrument.
Diagram 4.9
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J. To ensure that the unit is printing correctly, press the “Select” panel
switch and the “On Line” panel switch simultaneously to perform a print
test (Diagram 4.9).
K. Repeat steps 8, 9, 11 and 12 with the second hopper.
L. Your SMC-A cassette labeler is now ready (Diagram 4.10).
Diagram 4.10
Having experienced any difficulty with any of the above steps, please refer to the
Troubleshooting S e c t i o n 1 6 . 1 , or contact Triangle Biomedical Sciences at
(919) 384-9393.
4.2
Installing the SMC-B:
A. Set your Elevation Platform for raising instrument into automated
collection position into place (Diagram 4.11).
Diagram 4.11
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B. Place the cassette labeler onto the Elevation Platform (Diagram 4.12).
Diagram 4.12
C. Continue steps A-H in Section 4.1.
D. Place the Hopper Support Plate in front of the Elevation Platform,
aligning the slots of the plate with the screw holes in the Elevation
Platform (Diagram 4.13).
Diagram 4.13
E. Place the screws into the holes to keep the plate in place, but not
screwing too tight.
F. Hold the Collection Hopper at the end of the support plate (Diagram
4.14).
Diagram 4.14
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G. Guide the hopper to the Cassette Transport Clamp (Diagram 4.7),
aligning the hopper with the clamp and setting the hopper in place
(Diagram 4.15).
Diagram 4.15
It may be necessary to push the support plate towards the clamp as
well, as the hopper and clamp must be secure.
H. Screw the support plate into the Elevation Platform (Diagram 4.16).
Diagram 4.16
I. Continue steps J-L in Section 4.1.
J. Your SMC-B cassette labeler is now ready (Diagram 4.17).
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Diagram 4.17
Having experienced any difficulty with any of the above steps, please refer to the
Troubleshooting S e c t i o n 1 6 . 1 , or contact Triangle Biomedical Sciences at (919) 3849393.
4.3
4-Hopper Accessory
The 4-Hopper Accessory is used in the same manner as the two hopper positions built into
the SHURMark® Cassette Labeler. To print from a hopper, select the
position from within the SHURMark® Advanced Software (version 1.1S or later) and
send the information to print. The cassette will be loaded from the position selected
and printed with the appropriate information.
There are two basic operating modes for the labeler:
1. Single-Color Mode will take cassettes from the hopper position selected
until it is empty. When no more cassettes are found, the machine will
automatically try the next hopper down. This mode is the default mode for the
instrument.
2. Multi-Color Mode will take the cassettes from the hopper position selected
and stop when it is empty. This prevents hoppers loaded with different
colored cassettes from being mixed.
To select the Multi-Color Mode, press the SELECT button on the SHURMark® keypad so
the SELECT light is illuminated. To change back to Single-Color Mode, press the SELECT
button again and the SELECT light will go off.
4.3.1
Installing the 4-Hopper Accessory
A. Place a second Elevation Platform to the right of the SMC-B Cassette Labeler
(Diagram 4.18).
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Diagram 4.18
B. Place the 4-Hopper Accessory on top of the Elevation Platform (Diagram
4.19).
Diagram 4.19
C. Push the 4-Hopper Accessory and Elevation Platform close to the cassette
labeler, aligning the 4-Hopper’s cassette ramp underneath the cassette
labeler’s cassette ramp (Diagram 4.20 and 4.21).
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Diagram 4.20
Diagram 4.21
D. Locate the black cord in the back of the 4-Hopper and insert into the back of
the cassette labeler (Diagram 4.22).
Figure 4.22
E. Load all 6 hoppers as described in Section 4.1, H.
F. Your SMC-B cassette labeler and 4-Hopper Accessory is now ready
(Diagram 4.23).
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Diagram 4.23
Having experienced any difficulty with any of the above steps, please refer to the
Troubleshooting S e c t i o n 1 6 . 1 , or contact Triangle Biomedical Sciences at
(919) 384-9393.
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5.0
SOFTWARE SETUP and INSTALLATION
The SHURMark® Slide and Cassette Labeling instruments have evolved to a new
level of sophistication with the addition of SHURMark® 32, a 32-bit Windows-based
software that replaces the previous DOS-based SHURMark® software.
SHURMark® 32 allows you to create a wide variety of formats for the printable
area of cassettes and slides, provides a graphical interface that allows you to
see the printing area of the slide or cassette, and includes an industry-standard
database for storing the information printed and other relevant data.
SHURMark® 32 Advanced Software offers extensive data customization and
efficient record keeping. SHURMark® 32 Super Software is available for easy,
seamless integration with laboratory information systems or other sources of
external data. SHURMark® 32 Protocol Software allows easy point-and-click
construction of complex laboratory protocols.
5.1
Computer Requirements
A copy of the SHURMark® 32 Advanced Software on CD-ROM is packaged with
every new SHURMark® instrument. The software must be installed on a PC before
it can be used. SHURMark® 32 can be run from either an IBM compatible
desktop or laptop computer the following minimum specifications listed below:
A Pentium with a 166 megahertz (MHz) processor (Pentium II+ processor recommended)
For Windows 95 or Windows 98: 16 megabytes (MB) of random access memory (RAM) minimum
For Windows NT 4.0: 32 MB of RAM minimum, and must be running Service Pack 3 or higher
For Windows 2000: 64 MB of RAM minimum
At least 35 megabytes (MB) of hard disk space
Mouse
At least one free serial port per SHURMark® unit installed
Microsoft Internet Explorer 5.0 or later
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5.2
Software Installation Overview
Installing your labeler to work with a PC is a three step process:
•
The first step is software installation, so that the program can run directly from
your computer.
•
The second step is licensing each labeler to run with the SHURMark®
software. This step is necessary for the software to allow the use of your
labeler. It is easy to think of a license as a driver’s license. Without it, you
are not allowed to use your car.
•
The third step is to configure your labeler to a specific serial port. This is
important because without the software knowing which port to print to, it will
not operate correctly.
Note: These three steps have to be repeated for each labeler (cassette and/or slide).
5.3
Software Installation
The following are the steps needed to install the software on your computer:
•
IMPORTANT: To install successfully on a PC running Windows 2000 or XP
you must have administrator privileges. Please consult your IT department
before proceeding if you have any questions about this.
•
Please exit any other programs running on your computer before proceeding
with installation.
•
Make sure all SHURMark® Labelers you wish to use with this system are
powered up, “ONLINE” light on keypad is lit, and that the SHURMark®
communication cables are connected to an available serial or USB port on the
PC.
•
If using a USB–to-Serial Converter please make sure the device is
successfully installed before proceeding. You will still need to use the
SHURMark® cable in addition to the adapter.
Insert the SHURMark® 32 disk into the CD-ROM drive. Labeler 32 Setup
INSTALL WIZARD should begin automatically. If this does not automatically run,
you can launch the INSTALL WIZARD by double-clicking the file setup.exe on
the SM32 CD.
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After the status bar at the bottom right-hand corner of the blue screen reaches
100%, a prompt will appear asking if Microsoft Internet Explorer Version 5.0 or
higher is installed (this is required to run the SM-32 Program).
If your computer meets this requirement, press "NO" to continue installation (NOTE:
Most computers running Windows OS will already meet this requirement).
If your computer does NOT meet this requirement choose “YES” to exit installation and
install IE5 software included on SM32 CD before proceeding.
At the WELCOME SCREEN, press "NEXT" to continue.
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At the CUSTOMER INFORMATION screen, enter user name, company name,
and the 20 character Software Serial Number found on the back of the SM32 CD
case. Please type the serial number EXACTLY as it appears on the CD (NOTE:
all letters are capitalized, zeros have a ‘dot’ in the middle to distinguish them from
the letter O). Press "NEXT" to continue.
The INFORMATION screen will describe which software package you are
installing. Press "NEXT" to continue.
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The CHOOSE DESTINATION LOCATION screen shows program default
installation location. Press "NEXT" to continue.
The SELECT PROGRAM FOLDER screen describes which folder on the
Windows start menu to add the launch icons to. Press "NEXT" to continue.
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The SETUP STATUS shows what is being installed on your computer. Do nothing
until the status bar has reached 100% and the INSTALLSHIELD WIZARD
COMPLETE prompt appears.
Choose the option to RESTART COMPUTER, remove SHURMark® 32 CD from drive
and press “FINISH” to complete setup. Wait for your computer to shut down and fully
reboot.
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Shurmark.lnk
Congratulations – your SHURMark® 32 software is now installed! To launch the
SHURMark® 32 program you simply double-click on the green “SHURMark®” icon
(pictured above) on your desktop.
The software is now ready to accept Licensing information to enable use of the
SHURMark® Slide or Cassette Labelers. For an easy step-by-step guide please
consult the “SHURMark® Labeler Licensing Instructions” document or the
Operations Manual that was included with your Labeler.
Next is licensing your labeler(s). Refer to Section 5.4 LICENSING to license
your labelers with your SHURMark® 32 Software.
5.4
Licensing and Configuring
To print to a SHURMark® labeler, the labeler’s controller board number must be licensed
within SHURMark® 32. A single copy of SHURMark® 32 can hold up to ten licenses;
however, only 1 to 4 labelers can be operated from a single computer. This means that if
your SHURMark® 32 is licensed to print to more than four labelers, you will have to install
SHURMark® 32 on more than one computer. Simply repeat the installation procedures on
each computer on which you are installing SHURMark® 32.
Make sure that SHURMark® 32 is properly installed on your computer and that you are not
running any programs, including SHURMark® 32 before licensing your labeler(s). The
procedure for licensing and configuring your labeler(s) to run with the SHURMark® 32
software is as follows.
1 . Start the SHURMark® 32 application by double clicking the
SHURMark® 32 icon on your desktop.
2 . Shortly afterwards a welcome screen will appear.
3. Press or click any key to continue.
4. If this is your first time running the SHURMark® 32 application, a window
will appear asking the following question “Gather data from serial ports 116 (where present)?” At this point, please make sure all your labelers are
connected and powered on.
If this is not your first time running the SHURMark® 32 application, you can get
to this step by clicking on “SYSTEM” in the upper left hand corner. This will
pull down a menu. From here, two steps are required:
a) Select the “SETTING” option. The Application Settings screen will
appear shortly afterwards (Diagram 5.1).
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Diagram 5.1
b) Select the “AUTO-CONFIGURE” in the upper half of the screen (located
directly right of the registration) (Diagram 5.2).
Diagram 5.2
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1. Press “OK” to start the search.
The search will continue to proceed until any unlicensed labelers are found.
Once an unlicensed labeler is found, a pop up window will ask if you would like
to license it. Please proceed to license your labeler(s) (Diagram 5.3).
Diagram 5.3
2. Enter the BOARD NUMBER (to select the labeler you wish to license)
and the LICENSE NUMBER, found on the back of the SHURMark® 32 CD
cover, after the setup program prompts you to do that (Diagram 5.4).
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Diagram 5.4
3. Enter this data into the appropriate fields and press the “OK”.
If you selected the labeler by filling in the circle adjacent to it (recommended),
you do not need to fill in the BOARD NUMBER. The prompt “Serial Added”
should appear.
Note: Be sure all letter are capitalized. Also be sure to verify the differences between the
number 1 and the letter I, in addition to the number 0 and the letter O.
5.5
Configuration
Note: If you later decide to change the ports on which your labeler is installed, you must
configure the ports of your computer to work with your licensed machine. Otherwise the
software will continue to look for your machine on the original port. To do this you must run
an auto-configure, so the software may scan all your serial ports to determine which
instrument is connected to which port.
To run an auto-configure (same as Section 5.4):
1.
Make sure that SHURMark® 32 is properly installed on your computer
and that you are not running any programs, including SHURMark® 32.
2 .
Start the SHURMark® 32 application by double clicking the
SHURMark® 32 icon on your desktop.
Shortly afterwards a welcome screen will appear.
3.
Press or click any key to continue.
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4.
Click on “System” on the upper left hand corner.
From here, two steps are required:
a) Select the “SETTING” option. The Application Settings screen will
appear shortly afterwards.
b) Select the “AUTO-CONFIGURE” in the upper half of the screen (located
directly right of the registration).
5.
Make sure all labeler(s) are properly connected to the
computer with the RS232 cables and turn on all connected
instruments.
If the labelers are properly connected and the software does not recognize one
or more of your labelers, contact TBS.
CONGRATULATIONS!
You are well on your way to efficiently printing slides and cassettes. After your machine has
been properly licensed and configured, you are ready to print. If you have any questions
regarding this installation procedure, please feel free to contact TBS for assistance.
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6.0
SOFTWARE SETTINGS
As mentioned earlier, SHURMark® 32 runs from the Start menu or the SHURMark® desktop
icon. When SHURMark® 32 is started, the Data Entry screen is displayed with a default
format loaded. Your labeler settings should now be correct. It is suggested that the user
verifies that the labeler settings are correct. To verify:
1. Double-click the icon to start SHURMark® 32.
2. Go to the System menu (pull-down) and select Settings.
The S e t t i n g s Screen allows you to manipulate the settings of your labeler
(see). Each labeler that was detected by the software will have a tab on
this screen (Labeler 1, Labeler 2, etc.) (Diagram 6.1).
Diagram 6.1
If the number of tabs viewed on the screen does not match the number of
labelers that should be connected, one or more of your labelers was not
properly recognized. To correct:
1. Recheck the physical connections between the computer and the
labelers, ensuring that the gray RS232 cable is firmly connected at both
ends.
2. Make sure that all labelers are on.
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3. Click the Auto-Configure button at the top right of the Systems
Settings screen.
If the number of tabs viewed still does not match the number of labelers that should be
connected, call TBS Technical Support for assistance at (919) 384-9393.
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7.0
WELCOME SCREEN
The Welcome Screen is the first screen to be displayed once the SHURMark® 32 has been
opened (Diagram 7.1). This screen displays the TBS/SHURMark® logo, the systems that are
compatible with the SHURMark® 32 software, the software version and number, and the
name of the individual or organization of who it is licensed under,
To the right of the screen, the license numbers of any cassette or slide labelers that have
been installed, licensed, and configured will be displayed in the box screen. The license
numbers will have an ‘S’ or a ‘C’ in front of the license number. The letters designate whether
the license is for a slide (S) or cassette (C) labeler.
The message <<Press a key or click on this screen to continue>> is shown below. Pressing
any key or clicking on the screen will advance you to the Data Entry Screen.
Diagram 7.1
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8.0
DATA ENTRY SCREEN
8.1
Screen Features
The Data Entry Screen is the main screen where all entry and printing of data to the
labeler(s) are performed (Diagram 8.1). When this screen is opened, a default format is
loaded. This format can easily be changed by selecting the desired format at the Format
selector location. Below is a description of the screen features:
Diagram 8.1
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1) Format selector: Select a format using the drop-down selector box. The format will load
automatically. Only one format may be open at a time.
2) Labeler: Select the labeler to which the slides or cassettes should print. This option is only
used when multiple slide or multiple cassette units are running from the software.
Only labelers compatible with the selected format will appear in the drop-down selector
(i.e., if a cassette format is selected, only cassette labelers will appear).
3) Hopper: This feature only appears when a cassette format has been selected. The default
hopper setting “All” uses both hoppers on the cassette labeler or all 6 hoppers with a 4hopper accessory. Cassettes will be dispensed from hopper 1 then from hopper 2, 3, 4, etc.
until all hoppers are empty (see Labeler Installation section for hopper position
information). If a jam occurs, the cassette labeler will automatically dispense from the
next hopper. If a jam occurs in the next hopper, printing will cease.
To select a particular hopper instead of using the default, click the drop-down selector
and choose the hopper from which the cassettes will be dispensed. When the hopper is
empty or a jam occurs, printing will cease. The cassette labeler will not automatically
dispense from another hopper in the single-hopper mode. [Note: if you named the
hoppers by cassette colors instead of hopper 1, hopper 2, etc., make sure the correct
color is in the correct hopper. See Section 7.1 for more information].
4) Data Entry Fields: The fields within the format will appear on the left side of the screen.
Fixed fields appear gray, open and counter fields appear white. When selected, the
open or counter fields appear yellow. Enter the desired information into the open field.
For a counter field, if you would like to adjust the order or range of incrementation set in the
format; adjust it with the up-down arrows beside the counter field.
To change the starting value of a counter field, select the field and type in the new value.
It is not possible to change a fixed field from the Data Entry screen; changes must be
made from the format editor. Double clicking in any field will open the format editor
automatically.
To leave a field blank without altering the overall format, enter a single space in that
field. The software will print “blank” characters, retaining the format.
Editing of data entry fields in performed on the Format Editor Screen.
5) Batches: The total number of slides or cassettes that will be printed is displayed in the
batch counter field. To print multiple sets of these batches, use the batch drop-down selector.
If the total number of slides or cassettes to be printed does not match the number you want,
check your incrementation settings.
6) Increments: The default incrementation is “automatic”. Only people who specifically require
single-step incrementation need to adjust this field in single-step incrementation, the
counter fields will increment automatically, but it will pause after each incrementation so that
you may enter data in the open fields. For example, a format set to increment 01 – 10
in single step incrementation will increment to cassette 0, wait for data to be entered in
the open field, then automatically increment to 03.
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7) Clear: Click this button to clear all data entered in the open fields and reset the data entry
screen.
8) Send to Labeler (Send to Queue if Print is Suspended): Click this button to send the data to
the output control. If a large batch is being sent, a window will appear to tell you the
cassettes are being sent to the database.
9) Priority: The SHURMark® 32 can prioritize a record to be printed when multiple records are
already printing. If the record is already in the Print Q or History menu, select the specific
record by clicking the gray button to the left of the record. The selected record will appear
blue. Click the Priority button and then click the p r i n t o r reprint button to print this
record.
This record will print immediately after printer is done with its current print job.
8.2
Output Control
When data has been sent to the labeler to be printed, a new window will cover the right
side of the Data Entry screen (Diagram 8.2).
Diagram 8.2
This is the reduced Output Control window. The Output Control window can be expanded
to be full-screen size or reduced to partial-screen size by pressing the Expand/Contract
Button. This is the white, clear, half-oval button to the left of the Print and Import buttons
(Diagram 8.3).
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Diagram 8.3
There are three views to the Output Control: Print Queue, History, and Error Log. Each of
these are further explained in the subsequent sections.
1. The Print Queue allows you to view, modify, or delete information before it is printed
on cassettes.
2. History shows all information that has been successfully printed on any labeler
since the last time the history was cleared.
3. The Error Log shows any cassette information that could not be printed since the
last time the Error Log was cleared.
All three views will have its data displayed in the Output Control window when selected.
8.2.1
Print Queue (Q)
The Output Control w i l l show the Print Q menu beside the Data Entry screen, once data
has been sent to the labeler and is waiting to be printed (Diagram 8.2). To fully view the
data waiting to be printed, click the “Expand Button” on the Data Entry window. This will
enlarge the Output Control window (Diagram 8.3).
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Print
It is possible to print all data in the Output Control at once or to print information for one or
more slides or cassettes. The default is to print all data sitting in the output control. To
print information for only one slide or cassette, select the record by clicking the gray button
to the left of the record in the Output Control Window. The selected record will appear
blue (Diagram 8.4).
Diagram 8.4
Click the print button to print this record. To print several records at once, select the records
individually while holding down the control key (Ctrl) on your keyboard. The selected records will all
appear blue. Click the print button to print all the selected records.
The Print key is displayed and used only for the Print Q, which will be highlighted yellow if it is
selected.
8.2.2
History
The history table allows you to view, reprint or delete all information that has been
successfully printed on any labeler since the last time the history was cleared. When the
history table is open, the History button will be highlighted yellow (Diagram 8.5).
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Diagram 8.5
Reprint
The Reprint key gives you the ability to reprint a specific record that was previously printed
(Diagram 8.5, underneath the Output Control Window). To print information for a one slide or
cassette, select the record by clicking the gray button to the left of the record. The
selected record will appear blue. Click the reprint button to print this record. To print
several records at once, select the records individually while holding down the control
key (Ctrl) on your keyboard. The selected records will all appear blue. Click the reprint
button to print all the selected records.
Reprint & Reformat
Although it is named Reprint & Reformat, this key has the same function as the Reprint key
(Diagram 8.5, underneath the Output Control Window).
The Reprint and Reprint & Reformat keys are displayed and used only for the History, which
will be highlighted yellow if it is selected.
Delete
To delete information, click the Delete key (Diagram 8.5, underneath the Output Control
Window). By default, all data in the history will be deleted. Once a record has been
deleted from history, it cannot be retrieved. To delete a limited number of records, select
the records by clicking the gray button to the left of the record while holding down the
control key. The selected records will appear blue. Click the Delete button to delete the
selected records.
It is not necessary to clear the history on a regular basis. Clear the history periodically to
keep the table from getting so large it is difficult to navigate.
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8.2.3
Error Log
The Error Log shows any information that could not be printed on a labeler since the last
time the Error Log was cleared. When the Error Log is open, the Error Log button will be
highlighted yellow (Diagram 8.6).
Diagram 8.6
Records will only appear in the Error Log when illegal characters (e.g., “@”, “\”) have
been sent to a labeler. Carefully review the data in each record appearing in the Error
Log.
Retry
The Retry key allows you to reprint a record once it has been corrected (Diagram 8.5,
underneath the Output Control Window). Correct the record by clicking in the appropriate
field and removing the illegal character, then press the Retry key. The information will be
sent to the labeler again and will print if all illegal characters have been removed. If you
prefer to delete the records, press the Delete button.
Because the Data Entry screen is error-protected, it is unlikely that you will have any
records appear in the Error Log. Only when a record in the database (i.e., Print Queue or
History) is edited then sent to print can an illegal character be sent to a labeler.
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8.3
Output Control Menu Editing and Key Features
SHURMark® 32 is essentially a database of information entered through the Data Entry
screen and stored in records (rows of data in the Output Control). These records can be
manipulated in a similar manner to records in an Access database or Excel
spreadsheet. It is not necessary to know Access or Excel to work with the data in
SHURMark® 32. However, anyone familiar with Access or Excel should find the Output
Control functions easy to use.
Several actions can be taken on the Output Control menu for the purpose of editing:
8.3.1
Editing Features
Edit
Individual fields of information can be edited by clicking in the field and changing the data
(Diagram 8.7).
Diagram 8.7
While the information entered in a field may be changed, field width may not. For example,
if a field is set to 4 characters in the format and you enter 5 characters in this mode, the 5th
character will not print. If you only enter 3 characters in the field, the three characters and a
blank space will print. When you have finished changing the record, click any other record
to save the change. There is no way to automatically undo a change once it has been
made; you will have to retype the information.
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The Field Header Row displays the names assigned to the fields of data. Each field type is a
follows:
1) The Date field shows the date and time the slide or cassette information was entered.
2) The Type field shows whether the information is for a slide or a cassette.
3) The Labeler field shows the number of the labeler on which the slide or cassette will
print.
4) The Hopper field identifies the cassette hopper from which a cassette will be
dispensed (for cassette formats only).
5) The Data fields display the information that will be printed on the slide or cassette.
There are 8 fields because there are eight fields available in any format. If no
information was entered in a field, nothing will print. This is the information that was
entered on the Data Entry screen.
6) The Format field shows the name of the format used.
Sort
The records can be sorted by clicking on the field name in the field header row (Diagram
8.8). This may help clarify what is being printed if there are several records in the output
control. NOTE: The records will not always appear to sort numerically.
Diagram 8.8
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Resize
You can stretch the column width of individual columns of the Print Q by placing the
cursor between two fields and dragging it right or left (Diagram 8.9). You can resize the
height of all rows by placing the cursor between two rows and dragging it up or down. This
function does not affect the data in the records; it simply allows easier viewing.
Diagram 8.9
8.3.2
Other Key/Button Features
Entries
As entries accumulate in the Print Q, History, and Error Log, the Output Control calculates
the accumulation and displays it (light-blue box) in between the Import and Export keys.
Once the entries have been deleted, the number starts back at ‘0 entries’.
Delete
The Delete key is used for the Print Q, History, and Error Log. Use the Delete key to remove
a record from the Output Control (Diagram 8.9, underneath the Output Control Window).
The Delete key works in the same manner as the print key. Unless an individual record
or multiple records have been selected, the default will clear the entire Output Control.
A window will appear asking if you wish to delete all the information in the Output Control.
Information cannot be retrieved after it has been deleted.
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Import
The Import key is used when data is to be imported from a laboratory information
management system (LIMS) onto the SHURMark® and then printed (Diagram 8.9,
underneath the Output Control Window). This key function is only available with the
SHURMark® Super Software.
Export
The Export key is used when data is to be transferred from the SHURMark® to another
existing software system, possibly for future printing (Diagram 8.9, underneath the Output
Control Window). This key function is only available with the SHURMark® Super Software.
Note:
Before using the Import and Export keys, consult with your IT department and/or TBS to
verify if these functions are suitable or needed for your printing demands.
8.4
Data Entry Screen Upper Menu Features
The Data Entry Screen has several features that are listed in the top menu section (Diagram
8.9, in the top area of the menu). They are:
1. System: this is the area where licensing and configuring of labelers to the software is
performed (see Section 9.0).
2. Format: editing and adding of new formats for printing are done here (see Section 10.0).
3. Input: Importing and awaiting of data from a LIMS is done here (see Section 12.0).
4. Output: displays the Output Control screen and is where printing can be suspended
(see Section 13.0).
5. Window: Clicking this function will display the number of windows that are open (see
Section 14.0).
6. Help: If additional help is needed, the Help area has a reference section that can be
used for guidance (see Section 15.0).
Each section is further explained in the subsequent sections.
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9.0
SYSTEMS SETTINGS SCREEN
The Systems Settings screen will display when System -> Settings is selected (Diagram
9.1). The Systems Settings Screen is used for labeler licensing, labeler configuring, and
record generating.
Diagram 9.1
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1) Name: A reference name for the labeler (e.g. Cassette 1, New Biopsy Cassette
Unit). Select a name for the labeler and type it in the open field.
2) Configuration Display Window:
a) Type of Unit: During the Auto-Configure, the software detects the
labelers connected to each port. That information is displayed here.
b) Controller Board: During the Auto-Configure, the software reads the serial
number of the controller board located within the labeler. That information is
displayed here.
c) Check Unit Button: Checks the labeler hardware to confirm that the unit
is properly connected, turned on and ready to print.
d) Print Sample Button: This button will cause a single cassette to print with
preset information. Doing so will confirm that the software is properly
communicating with the labeler.
3) Stylus: This feature records when the engraving stylus is changed, the number
of imprints at which the stylus is changed, and estimates the time until the
stylus will need to be changed again. When the stylus is changed, use the Log
Change Button to record the service performed. A full bar graph represents a
newly replaced stylus; as the stylus is used, the bar graph decreases.
4) Ribbon: This feature records when the ribbon of hot foil tape is changed,
the number of imprints at which the ribbon was changed, and estimates the
time until the ribbon will need to be changed again. When the ribbon is changed,
use the log change button to record the service performed. A full bar graph
represents a newly replaced ribbon; as the ribbon is used, the bar graph
decreases. [NOTE: The imprint counter is not currently functional; however, the
date the ribbon is changed can still be recorded].
5) View Service Log: Click on this button to display the service operations that
have been recorded for a labeler (any service functions which were not
recorded by pressing the appropriate “log change” button will not appear in the
log).
6) Cassette Hoppers: Auto-Configure cannot detect whether or not a SHURMark®
4-Hopper Accessory is connected to the labeler or not. Therefore, it is
necessary to manually set the number of hoppers being used (2 or 6) by clicking
the arrows to the left of the hopper window. Type in names for the hoppers. The
software requires data be entered in these fields (text or a number).
Exiting out of the Systems Settings screen is accomplished by clicking the grey, exit box
in the right-upper corner, underneath the red, exit box. This action will take you back to
the Data Entry screen.
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9.1
Auto-Configure Button
Clicking this button will rerun the Auto-Configuration process that ran the first time the
software was used (Diagram 5.2). It is only necessary to use this button if the
labelers are moved, connected to different ports, if a new labeler is added, or if a labeler
is removed from the connections.
Save the changes by selecting Save Settings / Close in the System Settings menu
(Diagram 9.2). This feature will automatically close the Settings window.
Diagram 9.2
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9.2
Service Log
The Service Log is used for documenting stylus (replaced) and filter (service) maintenance
on the slide and cassette etchers. Simply press Log Change at the time of service and the
software will keep a recorded log (Diagram 9.3).
Diagram 9.3
To review the service history, press View Service Log.
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9.3
Systems Settings Screen Upper Menu Features
The Systems Settings Screen has several features that are listed in the top menu section.
They are:
1. Systems Settings: changes can be saved by selecting Save Settings/Close. This
feature will automatically close the Settings window.
Selecting Abort Changes/Close will abort any changes that were made and close the
Settings window.
2. License Options: a labeler license can be added or removed in this area.
3. Records: gives you the ability to generate a report of all data that has been
printed.
License Options and Records are further explained in the subsequent sections.
9.3.1
License Options
Managing the licenses of your labelers is done under License Options. There are two
actions that can be taken: Add License or Remove License.
9.3.1.1
Add License
Before any labeler can be used for printing, the license or board numbers have to be
added to the software in order for the software to recognize and accept that labeler (see
Sections 5.3 and 5.4 for details on the initial installation of licenses). These numbers are
given to you by TBS when the software is purchased. To add a license (the labeler that is
to be added must first be connected to the computer that is running the software):
1. Select Add License.
2. Select the unit that is to be added to the software. Any unit that is connected
without a license should be displayed. If the unit that is to be licensed is not
displayed, go back to the Systems Settings screen and select Auto-Configure.
Auto-Configure should find any unlicensed labeler. If necessary, check the labeler
connections and rerun the software. If it still does not show, contact TBS.
3. Enter the BOARD NUMBER (to select the labeler you wish to license) and the
LICENSE NUMBER, after the setup program prompts you to do that.
4. Enter this data into the appropriate fields and press the “OK”.
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If you selected the labeler by filling in the circle adjacent to it (recommended), you
do not need to fill in the BOARD NUMBER. The prompt “Serial Added” should
appear.
9.3.1.2
Remove License
A labeler license should be removed if that labeler is no longer being used with the
software. To remove a license:
1. Select Remove License.
2. Select the license to be removed.
3. Click OK.
The license should now be removed.
Exiting out of the Add or Remove License areas is accomplished by clicking the grey, exit
box in the right-upper corner, underneath the red, exit box. This action will take you back
to the Systems Settings screen.
9.3.2
Records
SHURMark® 32 stores printing files and gives users the ability to generate reports.
Printing files are automatically stored SHURMark® 32 labeler file named Labelers.mdb.
Simply select the desired record (Today, Week to Date, Month to Date, Year to Date,
Generate Report). SHURMark® 32 will extrapolate the records from the Labelers.mdb file
and generate a report, based upon the selected record needed.
Important Note: The computer system must have Microsoft Access in order to generate a
report.
9.3.3
Exiting Systems Settings Screen
To exit the Systems Settings screen, press the ‘x’ or Close button in the upper right-hand
corner of the screen, under the main Close button. The screen will close and you will be
directed back to the Data Entry Screen.
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10.0 FORMAT EDITOR SCREEN
The Format Editor Screen is used for editing, adding, or deleting saved labeling formats.
SHURMark® 32 uses formats to define how information is printed on a cassette or side
(Diagram 10.1). A format may contain 1-8 fields of information arranged as needed
on the slide or cassette. Formatting is necessary to make your desired slide/cassette
label.
Diagram 10.1
The user can be directed to the Format Editor Screen in several ways:
1. From the Data Entry Screen, click FORMAT (upper portion of the screen) -> EDIT:
this is for editing an existing format.
2. From the Data Entry Screen, click FORMAT -> NEW: this is for adding a new
format.
3. From the Data Entry Screen, click FORMAT -> DELETE: this is for deleting an
existing format.
4. From the Data Entry Screen, double-click the format that is shown on the screen.
Once directed to the Format Editor Screen, the system may ask for a Login Password.
Simply click the OK button to begin using the Format Editor Screen.
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10.1
Screen Features
The Format Editor Screen has the following functions, with a representation of the screen
shown in Diagram 10.1:
1) Name: A reference name for the format. Select a name for the format and type
it in the open field.
2) Type of Format: Selects the type of format to be created (slide or cassette).
Use the drop-down selector to choose the type of format.
3) Number of Fields: Set the number of fields by clicking the arrows below the
fields display.
4) Graphical Display: This area displays how the format you create will fit onto a
slide or cassette by showing the individual fields, their font sizes, and any
spaces placed before or after the field. It also allows advanced users to fine-tune
their format. This feature is discussed in depth at the end of the format section.
5) Field Tabs: One field tab is displayed for each field (if you have selected four
fields in the number of fields window, there will be four tabs displayed). There
are three types of fields — open, fixed, and counter.
An open field lets you enter data in the data screen when you are ready to
print a batch of slides or cassettes (e.g., accession number).
A fixed field prints a preset value (letters or numbers) that cannot be changed
from the Data Entry screen (e.g. S2012).
A counter field increments with each successive slide or cassette within a batch,
allowing it to act as a counter.
These fields are further explained in Section 10.4.
10.2 Field Graphical Display
The graphical display at the top of the Format screen represents the fields as they will be
printed on a slide or cassette (represented in Diagram 10.1 by the white box with the
blue and orange numbered bars). A field is a representation of one unit of information
that is to be displayed on the slide or cassette. For example, let’s say that you would like
to print a cassette with the jar number, accession number, and block number. Therefore,
you have 3 units of information and 3 fields should be selected for editing.
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The numbered field blocks correspond to the field tabs at the bottom of the format
editor. To select a field, either click on the field block, which will be highlighted orange
in the graphical display or click the field tab at the bottom of the screen. Leading and
trailing spaces are also graphically represented by blank blocks between the fields.
When a field is highlighted, any accompanying leading and/or trailing spaces are
highlighted orange.
If the fields that are created are arranged in such a manner that the format will not fit
onto a slide or cassette’s printable area, a warning message will appear
(Diagram 10.2). Adjust the format by shortening fields or by inserting Carriage
Returns to move fields to a different line. The warning will disappear automatically
when the format fits onto the slide or cassette.
Diagram 10.2
The graphical display can also be used to minutely adjust field positions in a format.
After selecting a field, use the horizontal and vertical slide bars to adjust the field’s
position. The offset label at the bottom of the graphical display shows how much the
field has been offset relative to its default position in the format. To return the select to
its default position, click the zero offset button located at the upper left corner of the
graphical display
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10.3
Format Editor Upper Screen Features
When Format Editor is clicked in the upper-left corner, the user is able to perform several
options (Diagram 10.3):
Diagram 10.3
1.
1.
2.
3.
4.
Save: saves the current format on the screen. Click Save -> Save Current Format?
(Yes or No).
New: for starting a new cassette/slide format.
Delete: deletes the current format on the screen. Click Delete -> Delete Current
Format? (Yes or No).
Import Old Format: old formats that have been saved can be imported onto the
Format Editor. When Import Old Format is clicked, the system will automatically
look for formats that have been saved as *.fff (old Formats) files.
Close Editor: clicking Close Editor will close out the Format Editor Screen and
send the user back to the Data Entry Screen. Prior to closing, the user will be
asked to save changes they made to the format.
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10.4
Types of Format Fields
10.4.1
Open Field
The open field is used to create a blank field into which data will be entered on the data
entry screen. This data can change with each run of slides or cassettes, even though
the overall format remains the same (i.e., patient name) (Diagram 10.4).
Diagram 10.4
1) Label: Type a descriptive name for the field of data.
2) Font: There are four sizes of font available — large, normal, small, smallest. When
you select a font size, the graphic display changes to be in proportion with the font
you have selected (each font size is monotype — all characters in the font and any
leading or trailing spaces connected to the field have the same height and width).
3) Follow with: By default, fields will print on the same line. To separate fields onto
different lines, select Carriage Return from the drop-down selector.
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4) Leading spaces: To place blank spaces before the content of a field, use the upand-down arrows in the leading space selector. A maximum of four spaces may be
placed before a field. The spaces will be reflected in the graphical display at the top
of the page.
5) Width: An open field must have the width set manually. Use the arrows in the width
selector to set field width in characters (e.g., the field “S2012” is 3 characters
wide). The width of the field will be reflected in the graphical display at the top of the
page.
6) Trailing spaces: To place blank spaces after the content of a field, use the up-anddown arrows in the leading space selector. A maximum of four spaces may be
placed after a field. The spaces will be reflected in the graphical display at the top of
the page.
10.4.2
Fixed Field
A fixed field has pre-entered data that cannot be modified on the Data Entry screen.
This information does not change between batches of slides or cassettes (i.e., year)
(Diagram 10.5).
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Diagram 10.5
1) Label: Type a descriptive name for the field of data.
2) Font: There are four sizes of font available — large, normal, small, smallest. When
you select a font size, the graphic display changes to be in proportion with the font
you have selected (each font size is monotype — all characters in the font and any
leading or trailing spaces connected to the field have the same height and width).
3) Follow with: By default (Next-Field – Same Line), fields will print on the same line.
To separate fields onto different lines, select Carriage Return from the drop-down
selector.
4) Leading spaces: To place blank spaces before the content of a field, use the upand-down arrows in the leading space selector. A maximum of four spaces may be
placed before a field. The spaces will be reflected in the graphical display at the top
of the page.
5) Content: The characters typed into the content field will be the contents of the fixed
field. Width is set automatically.
6) Trailing spaces: To place blank spaces after the content of a field, use the up-anddown arrows in the leading space selector. A maximum of four spaces may be
placed after a field. The spaces will be reflected in the graphical display at the top of
the page.
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10.4.3
Counter Field
The Counter Field is used strictly for incrementation, the automatic progression
of characters (e.g., 1, 2, 3, 4, 5 or A, B, C, D, E) (Diagram 10.6).
Diagram 10.6
1) Label: Type a descriptive name for the field of data.
2) Font: There are four sizes of font available — large, normal, small, smallest. When
you select a font size, the graphic display changes to be in proportion with the font
you have selected (each font size is monotype — all characters in the font and any
leading or trailing spaces connected to the field have the same height and width).
3) Follow with: By default fields will print on the same line. To separate fields onto
different lines, select Carriage Return from the drop-down selector.
4) Leading spaces: To place blank spaces before the content of a field, use the upd-down arrows in the leading space selector. A maximum of four spaces may be
placed before a field. The spaces will be reflected in the graphical display at the top
of the page.
5) Width: An open field must have the width set manually. Use the arrows in the width
selector to set field width in characters (e.g., the field “S2012” is 3 characters
wide). The width of the field will be reflected in the graphical display at the top of the
page.
6) Range: The range shows the total number of units that will be printed.
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7) Order: This determines the order of incrementation for this particular counter field.
8) Trailing spaces: To place blank spaces after the content of a field, use the up-anddown arrows in the leading space selector. A maximum of four spaces may be
placed after a field. The spaces will be reflected in the graphical display at the top of
the page.
9) Increment: This determines which character increments (e.g., Left = 1A, 2A, 3A,
4A; while Right = 1A, 1B, 1C, 1D).
10.5
Barcode
SHURMark® 32 is capable of printing barcode on both cassettes and slides (see Section
1.5). Along with the general labeling ability, the user must have purchased the barcoding
feature, which its own LICENSE NUMBER. To install barcoding (done after the
SHURMark® 32 has been safely installed):
Open the SHURMark® 32.
Click on the Welcome Screen.
Click FORMAT -> EDIT or NEW at the top of the Data Entry Screen.
For Login Password, simply press OK.
At the right of Format Editor Screen, the barcoding section will be displayed,
showing Bar Code Enabled: No (see the right side of Diagram 10.6).
6. Select Yes for Bar Code Enabled.
7. The user will then be prompted to add the Barcoding License Number.
1.
2.
3.
4.
5.
Once the license number has been accepted, the barcoding feature should now be
enabled, displaying the full right-side of the Format Editor Screen (Diagram 10.7).
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Diagram 10.7
10.5.1
Barcode Screen Features
The following screen features are activated when the barcoding is enabled:
1) The Barcode Field Box-will display the field(s) and their corresponding data that is
to be barcoded.
2) Bar Code Enabled-the barcoding feature is activated by clicking Yes or deactivated
by clicking No. If the barcode feature is enabled, then the rest of the barcode
features will not display.
3) Bar Code Darkness-the intensity of the barcode on the slide/cassette can be
adjusted from Dark, Medium, and Light.
4) Maximum Code Size-the font-size of the data to be barcoded can be changed from
0 to 30.
5) Bar Code Separator Character-barcoded fields can be separated on the Data Entry
Screen by choosing characters of choice, such as &, *, @, etc.
6) Enable Free Text Bar Code-when enabled, fields no longer populate in the Field
Box and the barcode does not automatically populate on the Data Entry Screen
when entering and printing data. The user now has the ability to free text a barcode
while printing on the Data Entry Screen, in the Bar Code Data area.
7) Max Allowed Characters-the number of characters allowed for barcoding.
8) Used Characters Count-calculates the number of characters being used for
barcoding as the fields are made and added to the Field Box.
9) Max Free Text Characters-the number of characters allowed for free texting when
the free text is enabled.
10) Bar Code Status-the system will classify if the data in the barcode field is Good or
Bad for printing. If the data is good, then it can be saved for future printing. If it is
bad, then the data must be edited so that it meets the printing criteria of the
system.
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10.5.2
Other Barcode Screen Features
1) Hidden Bar Code Field (For LIS Systems)-organizations and/or users of LIS
systems may want certain data fields to be ‘hidden’ as data is transferred
between the software and LIS system. Select the field to be hidden (field will
be high-lighted orange in the Field Graphical Display). Then click the Hidden
Bar Code Field key. The field will ‘disappear’ in the Field Graphical Display
and appear hidden while transferring to the LIS system, but will still be
present.
2) Add to Bar Code-field data can be added to the barcode by selecting the
desired field and clicking Add to Bar Code. The data will then populate in
the Barcode Field Box.
3) Remove from Bar Code-field data can be deleted from the barcode by
selecting the desired field and clicking Remove from Bar Code. The data will
then be deleted from the Barcode Field Box.
See Diagram 10.7 for visual details.
10.6
Closing the Format Editor Menu
The Format Editor Menu is closed by clicking Format Editor (top-left) and then Close Editor
(Diagram 10.8).
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Diagram 10.8
Next, a prompt ‘You have made changes to this format. Do you want to save”? Select
Yes, No, or Cancel. Selecting Yes will save the format, close the menu, and send the
user back to the Data Entry Screen. Selecting No will not save the changes made while
on the screen, close the menu, and send the user back to the Data Entry Screen.
Selecting Cancel will disregard saving and leave the user on the Format Editor Screen.
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11.0 INCREMENTATION
The incrementation feature allows you to label a series of slides or cassettes in a
progressive alphanumeric order (e.g., 01 – 10, A – Z, A1 – A9, etc.). SHURMark® 32
has been designed to accommodate a wide variety of progressions.
Creating basic incrementation
There are several ways to create a basic incrementation:
A. From the Format Editor screen1. For the field you want to increment, select the field type as Counter
(Diagram11.1).
Diagram 11.1
2. Using the Range counter, set the desire range to print
(see Section 10.4.3 on Range).
3. Save once you have completed setting the desired format.
4. Close the Format Editor Screen.
5. From the Data Entry screen, select the format. You will notice the saved range
value to the right of the format field (Diagram 11.2).
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Diagram 11.2
6. Type in the patient data.
7. Send to Labeler to print. The labeler will print up to the saved range value.
B. From the Data Entry screen1. Using the desired format, type in the patient data.
2. Set the counter starting value by typing the first character(s) of the
progression in the designated input area. The value may be any
combination of 0-9 and A-Z up to 18 characters (for example the user may
want to print A to C for the cassette numbers).
3. Using the Range counter, click the up or down arrow to set the desired range
to print (see Diagram 10.10 to locate Range boxes on the Data Entry screen).
The total number of cassettes that will print is displayed in the range box
below the up-down arrows. For example, to increment 5 slides starting at
A1, enter “A1” in the begin field and hold down the up-arrow until the range
box shows 5 slides.
4. Click Send to Labeler to print. The labeler will print up to the designated range
value.
This is basic incrementation and will fit most applications. Try entering some
progressions to familiarize you with the incrementation feature. If you use more
complicated progressions, or if you increment more than one field at a time, try the
features listed below.
Incrementation Reversal
Normal incrementation runs from right to left, meaning the right character increments
first (e.g., A1, A2, A3 or 11, 12, 13). Selecting Inc Left Char (Increment Left Character)
at the bottom of a Counter field in the Format Editor Screen changes the
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incrementation direction to left to right, meaning the left character increments first (e.g.,
A1, B1, C1 or 11, 21, 31) (see Section 10.4.3, Increment).
Round of Incrementation
In order to have simultaneously incrementing fields, it is necessary to set rounds of
incrementation. For example, to increment both an accession number and a block
number (for example, A1-A3, B1-B3, etc.), one field must be set to increment first and
the other increments second. Different fields can be set to different rounds of
incrementation.
For example:
If you want to print 5 cassettes each for 5 different patients containing the Accession
Number, Block Number/Letter, and the Patient name, in that order, go to the Format
Editor screen and create 3 fields by clicking 3 in Field box (Diagram 11.3).
Diagram 11.3
In the field areas below, label Field 1 the Accession Number, Field 2 the Cassette Letter,
and Field 3 the Patient Name. Select Fields 1 and 2 as Counter fields, since the
Accession Number and Cassette Letter have to be incremented. For Field 3, the Patient
Name, select as an Open field (Diagram 11.4).
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Diagram 11.4
Adjust each fields’ font, width, spaces, and location as desired (Diagram 11.5).
Diagram 11.5
To increment 5 cassettes per accession number, set Field 1 (the Accession Number) as
2 under the Order: Increments First field and leave the Range at 1. Set Field 2 (the
Cassette Letter) as 1 under the Order: Increments First and set the Range to 5 (Diagram
11.6).
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Diagram 11.6
After the format has been completed, save and close the Format Editor screen.
When printing with this format back on the Data Entry screen, the cassette letter will print
and increment up to 5 (A to E) and THEN move to the next accession number, until the
5th accession number has completed printing.
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12.0 INPUT
The Input menu functions to import printing data from saved data files and/or an existing
LIMS system to the SHURMark® labeler. The Input menu is advantageous by allowing the
user to collect data, transfer it to the SHURMark® labeler, and then print on demand
versus manual printing. Please consult with TBS and your IT department before using this
feature.
Clicking Input on the Data Entry Screen (top of screen, between Format and Output)
displays two features that can be selected, Import Data and Await LIS (Diagram 12.1).
Diagram 12.1
12.1
Import Data
This feature is used for importing saved data from the computer and then printing on
demand (Diagram 12.2). Files and desired formats can be imported and printed as the
user’s discretion. Files to be imported must have been saved as *.txt files, while formats
to be imported must have been saved as *.f32 files.
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Diagram 12.2
Below is a description of the screen features:
1) Format Loaded: gives the current status of the format loaded.
2) File Loaded: gives the current status of the file loaded.
3) Select Labeler: the labeler where data is to be printed can be selected from the
available, connected labelers.
4) Hopper: the Hopper feature will appear only if a cassette labeler is selected. The
user can then select from the available hopper where cassettes are to be printed.
5) Load New Format: a new format is imported from existing, saved formats. Once
Load New Format is clicked, the software automatically opens the computer file
and searches for data saved as *.f32 files. If no such files exist, then no format can
be loaded.
6) Load New File: a new file is imported from existing, saved files. Once Load New
File is clicked, the software automatically opens the computer file and searches for
data saved as *.txt files. If no such files exist, then no files can be loaded.
7) Import: this key is used to import the recently loaded format and/or file to be
printed. Data is transferred onto the SHURMark® labeling software and is then
ready for printing.
8) File Data: imported data can be visually seen in the File Data area. Data can be
categorized by Date, Type, Lab, and Hop (Hopper). The actual data will appear
under the F_1 area.
9) Select All: the data must be selected in order for it to be sent to the Print Queue for
printing.
10) Clear: pressing Clear will clear any data in the File Data area, if it is not needed for
printing.
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11) Send to Print Queue: imported data must be sent to the Print Queue in order to be
printed. After selecting the button, the printing data will transfer from the File Data
area to the Print Queue area. The data is now ready to be printing once the
command has been given.
12) Command1: the button functions as the print button. Once selected, printing of the
data in the Print Queue area will begin.
12.1.1
Import Data Screen Upper Menu Features
The Import Data Screen has several features that are listed in the top menu section
(Diagram 12.2, in the top area of the menu). They are:
1. System: this feature allows one to exit the Importing of the data or exiting the
SHURMark® software.
2. File: allows one to import a file that is to be printed.
12.2
Await LIS
This feature is used when the laboratory and its IT department have configured the
software system to the SHURMark® and have decided on using the Input function as a
means of printing data from the LIMS (Diagram 12.3). Please consult with TBS and your IT
department before using this feature.
Diagram 12.3
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13.0 OUTPUT
The Output menu displays four important functions for printing throughput and
information. They are: Print Queues, History, Error Log, and Suspend Printing (Diagram
13.1).
Diagram 13.1
These features are described below:
1)
2)
3)
4)
Print Queues: (see Section 8.2.1)
History: (see Section 8.2.2)
Error Log: (see Section 8.2.3)
Suspend Printing: printing can be immediately suspended by selecting Suspend
Printing. Once selected, all printing data will stay in the Print Queue until printing is
reactivated. To the right of the buttons Send to Queue and Clear, the button Print
Now will also appear and can be clicked to restart printing.
Another way of restarting printing is by going to the Output menu and selected
Resume Printing. Printing will begin and the Print Now button will disappear.
5) PF, Auto-Refresh, and Tab-Mode: all of these are functions that are no longer
activated in the SHURMark® software.
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14.0 WINDOW
The Window menu simply gives you the name of the menu that is currently being displayed on the
screen (Diagram 14.1).
Diagram 14.1
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15.0 HELP
SHURMark® 32 is equipped with extensive help functions (Diagram 15.1).
Diagram 15.1
15.1
Reference
The reference section provides on-screen user assistance for using SHURMark®
cassette and slide labelers and SHURMark® 32 software (Diagram 15.2). The
reference text is an electronic version of the SHURMark® manual, providing easy
access to similar information. If you are accustomed to using on-line help in
Windows applications, you may prefer using the reference section instead of this
manual. If your workstation is configured for external e-mail and/or Internet access,
you can also contact TBS via e-mail or view our website through a connection in the
reference section.
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Diagram 15.2
15.2
About
The About Screen (Diagram 15.3) provides standard copyright and version
information about SHURMark® 32 in addition to a listing of all SHURMark® labelers
licensed for this copy of SHURMark® 32. Additional licenses for other labelers can be
added at any time, so long as the total number of licenses does not exceed 10. Please
contact TBS for information on licensing additional instruments.
Diagram 15.3
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15.2.1
System Information
The system information function allows TBS or your internal support staff to gather
extensive data on your computer system in the event that extensive troubleshooting is
necessary (the System Information key is located in bottom right corner of the About
Screen, Diagram 15.3). Data is displayed in a format that may be printed or saved to a
file. In the unlikely event that this information is required, TBS will request that you
access this system information section.
16.0 Service
16.1 Cassette Marker Troubleshooting
SHURMark® has few moving parts, and those that do move very little, therefore life
expectancy is excellent. Listed below are several possible problems that may develop,
their possible cause, and a suggested remedy. Should a problem develop that is not
addressed in this section, please contact your local TBS distributor, or phone TBS for
additional assistance. TBS customer and technical service is available from 8:00am5:00pm EST Monday through Friday.
PROBLEM
POSSIBLE CAUSE
REMEMDY
There is no power to the
unit.
Faulty electrical connections/ Fuse blown
Check electrical connections /
Replace with 1 amp slow blow
Unit enters into an alarm
condition and cannot be
silenced
Defective power supply board
Replace
Software
Replace
Defective mother control board
Replace
Dipswitch setting are wrong
Check dipswitch settings; all
switches should be OFF (pointing to
the right except for 4 and 8)
SHURMark® is not ready
Check electrical connections
Cassette not in place
Check computer connections
Unit does not print
Check “On Line” switch
Check “Error” switch
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Load cassette
Check dipswitch settings;
Check dipswitch settings; all
switches should be OFF (pointing to
the right except for 4 and 8)
Install security key
Unit writes but cassette
is not printed
Defective Stylus
Replace
RE- 1 Relay is defective
Call TBS for assistance
Unite prints upside down
Print switch in wrong position
Reverse position of micro-dipswitch
number 8 on back of unit
Unit does not print
properly
Foil tape is used up
Replace foil tape
Tape is not advancing
Check tape and clear where
jammed
Stylus has excessive carbon build-up from tape
Stylus not hot enough
Stylus is too hot
Excessive pen pressure
Tighten set screw on pick-up
spindle
Replace defective tape advance
stepper motor
Clean stylus with cotton tipped
applicator moistened with solvent
Call TBS for assistance
See maintenance section
Printed lines are not
straight
Cassette is misaligned
Adjust stop and nylon screws
Prints only on a partial
section of the cassette
Cassette stop misaligned
Adjust cassette stop
Insufficient pen pressure
Call TBS for assistance
Imperfections on cassette
Discard cassette and replace
Hoppers are empty
Refill hoppers
Hoppers improperly positioned
Check that cassette eject switch is
in correct position
Cassette carriage will not
stay in printing position
Red error light on
Cassette mis-positioned
Check cassettes and put into
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Ejection solenoid not activated
proper position
Call TBS for assistance
Cassette carriage will not
stay in printing cassette
position
Stylus cannot find “Park” position SHURMark®
does not “see”
See maintenance section
Cassettes may have excess flash
Check edges of cassettes for
excess plastic-scrape off or discard
Call TBS for assistance
No red error light
Cassettes do not slide
down hopper
Cassettes standing up in hopper
Lay cassettes in proper position
Cassettes jam during
ejection
Deflection plate is ben wrong type of cassette
Replace with proper cassette.
Close lids tightly
Cassette lid is not closed tightly
16.2
Slide Marker Troubleshooting
PROBLEM
There is no power to the unit
Unit does not print
POSSIBLE CAUSE
Faulty electrical connections
Fuse blown
Defective power supply board
Software
Defective mother control board
Dipswitch setting are wrong
SHURMark® is not ready
Unit writes but slide is not printed
Unit does not print clearly
Lines are not straight
Slide not in place
Dipswitch setting are wrong
Software is in demo mode (only
possible with versions 1.1i and above)
Stylus is worn down
Stylus is worn down
Slide is misaligned
Red Error Light ON
Hopper is empty
Unit enters into and alarm condition
and cannot be silenced
REMEDY
Check electrical connections
Replace with 1 amp slow blow
Replace
Replace
Replace
Check Dipswitch settings
Check electrical connections
Check computer connections
Check “On-Line” switch
Check “Error” switch
Check “Select” switch setting
Install security key
Replace stylus
Replace stylus
Press “Eject” to dispense and align
new slide
Refill Hoppers
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16.3
Maintenance Overview
Do’s and Don’ts
read this manual carefully before attempting to operate SHURMark®.
DO
DO
DO
DO
DO
DO
DO NOT
DO NOT
DO NOT
DO NOT
DO NOT
DO NOT
DO NOT
Read this manual carefully before attempting to operate SHURMark®.
Follow shut-down instructions carefully when turning off both the computer
and SHURMark®
Shut off SHURMark® when it is not being used for extended periods of time
Treat the instrument with respect. It is a sensitive electronic piece of
equipment that will function efficiently for years, if handled with care
Read this manual carefully to acquaint yourself with the instrument
Feel free to contact us with any questions or comments regarding any
aspect of this instrument, manual or other TBS product
Obstruct any of the vents on SHURMark®
Place SHURMark® on top of, in front of, or below any radiators, heating or
cooling vents.
Use solvent to clean the surfaces of SHURMark®
Place objects on top of the instrument, specifically any type of container
with liquids in it
Remove any covers from the instrument before switching off the main
power and unplugging the unit
Attempt to service the instrument unless you have been properly trained to
do so
Force any of the instruments’ moving parts if resistance is felt
16.3.1
Cassette Marker Maintenance
Outside of routinely checking the stylus for carbon buildup from the hot foil tape, and replacing
the tape, this instrument is essentially maintenance free.
16.3.1.1
Cleaning the stylus
Prior to cleaning the stylus, SWITCH OFF the instrument and allow the stylus to completely cool
down.
1. Turn off all power to the unit.
2. Remove the front cover by pressing up on the two tabs located under the
arrows molded into the lower edge of the cover and pulling the cover toward
you.
3. Use a cotton tipped applicator, moistened with a solvent (xylene), to wipe the
tip of the stylus and remove the excess carbon buildup.
4. Replace the cover.
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16.3.1.2
Replacing the Hot Foil Tape
Prior to replacing the foil tape, SWITCH OFF the instrument and allow the stylus to cool
down. The foil tape can be replaced with the stylus still hot, however, caution should be
taken not to make contact with the stylus.
Replacing the foil tape is a simple procedure that requires only a few minutes. Care
must be taken, though, to insure that the tape is laid flat over the rollers, and that the
matte side of the tape faces the proper direction. Follow the directions below carefully.
1.
2.
3.
4.
5.
6.
Turn off all power to the unit.
Remove the front cover by pressing up on the two tabs located under the arrows
molded into the lower edge of the cover and pulling the cover toward you.
Slide the empty spool off its spindle.
Gently lift the tape tension bar and slide the foil tape off the two rollers on either
side of the stylus.
Turn the pickup spool slightly clockwise to release it from the spindle then pull it off
the spindle.
Allow the used tape to unravel from the pickup spool into a wastebasket. DO NOT
DISCARD THE ALUMINUM PICKUP SPOOL.
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Attach the leading edge of the new foil tape, using adhesive tape, to the pickup
spool insuring that the matte side of the tape faces into the spool.
8.
Slide the pickup spool over the pickup spindle insuring that the locating pin fits into
the “key” on the spindle.
9.
Lay the foil tape, matte side up, over the roller guides, and under the tape tension
bar.
10. Slide the new tape spool over the spindle.
11. Replace the cover.
While SHURMark®’s design limits the number of moving parts, some service to the
instrument may be required. Only TBS or qualified on-staff service personnel should
make repairs to the unit. Several component replacement procedures are outlined
below.
16.3.1.3
Replacing the Heated Stylus
Note: This procedure only applies to instruments with serial numbers beginning with
93106 or greater. If the unit has a serial number less than 93106, contact TBS for
technical assistance.
1. Ensure that a cassette is located in the clamp mechanism, switch off the
instrument and disconnect the mains supply.
2. Remove the front cover.
3. After the stylus has cooled, pull the complete stylus assembly from its park
position and loosen the clamp bolt. Do not completely remove the bolt
4. Using the blade of a flathead screwdriver, gently ease the two halves of the
clamp apart and pull the stylus out from the bottom of the clamp.
5. Ease the electrical connector apart, freeing the stylus.
6. Remove the brass stylus tip from the remainder of the element. The tip
should simply pull off.
7. Replace the tip on the new stylus element and reinsert it into the instrument
by reversing the above procedure. Do not, however, tighten the clamp bolt at
this point.
8. Ensure that the electrical connector is correctly joined (i.e. colored leads
correspond).
9. Push the mechanism back to a point as close as possible to its original origin.
10. Tighten the clamp bolt.
11. Check stylus height, park position and stylus temperature, and adjust if
necessary, to ensure that the unit is working correctly.
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16.3.1.4
Adjusting Stylus Height
1. When in idle park position, there should be a slight amount of downward movement
in the stylus mechanism. Press down to take up this movement and there should be
a .05mm gap between the stylus and the writing surface of the cassette in the clamp
mechanism. Note: If the stylus has just been replaced, use the plastic sheet
supplied with the replacement stylus as a guide. This plastic sheet is .05mm thick
and should just be able to be inserted between the stylus and the cassette.
2. Loosen the clamp bolt and adjust the stylus height as necessary until the correct gap
is achieved.
3. Tighten the stylus clamp and recheck the gap.
16.3.1.5
Adjusting Stylus Temperature
Over time, or a result of the differences in plastics used to manufacture tissue
cassettes, it may become necessary to readjust the heat output of the stylus. This is a
simple task, however, we strongly urge that this should only be performed by a qualified
and properly trained electronic technician.
1.
2.
3.
4.
5.
6.
7.
8.
Turn off all power to the unit.
Unplug the instrument.
Locate the serial port on the back of the machine
Above the serial port is a hole that is cut out of the casing to give access to a user
adjustable potentiometer
Using a small flathead screwdriver, adjust pot counter clockwise to lower the stylus
temperature, or clockwise to increase the stylus temperature.
Plug in the unit and turn on power.
Imprint a cassette and check the quality of the imprinting.
Continue (steps 1 through 7) to adjust the pot accordingly until proper imprinting is
achieved.
16.3.1.6
Replacing Retainer Clips on Front Cover
The front cover has two molded retainer clips along the bottom edge, immediately
behind the arrow head indicators, which must be pressed when it is necessary to
remove the front cover. As these clips are manufactured during the molding process,
they are somewhat delicate and must be handled carefully. Should these clips break,
TBS offers metallic replacement clips that can be easily attached. Installation
instructions are included with the replacement clips.
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16.3.1.7
Re-establishing Stylus “Park” Position
During shipping and possible when replacing the hot foil ribbon, it is possible that the
stylus may “lose” it’s starting point (“Park Position”). This will reveal itself when the unit
is turned on and after repeated attempts a cassette will not be retained in the Cassette
Transport Clamp. Listen for the movement of the stepper motor to differentiate this
situation from the very similar Cassette Sensing Switch problem. To correct this
problem refer to diagram 44 and follow these steps:
1. Turn off all power to the unit.
2 . Remove the front cover by pressing up on the two tabs located under the
arrows molded into the lower edge of the cover and pulling the cover toward
you.
3. Caution-the stylus is very hot. Be careful not to touch the metallic parts of the
stylus.
4. Gently push the plastic bracket holding the stylus toward the back of the
instrument to its stop point.
5. Manually drop a cassette down the dispense chute so that it falls into the print
position.
6. Visually locate the far-left corner of cassette.
7. Gently push the plastic bracket holding the stylus so that the tip of the stylus
is in close proximity to the far-left corner of the cassette.
8. Ensure that the foil ribbon is taught between the tape guide rollers.
9. Power on the instrument. The stylus should now locate the “park” position on
the first attempt.
16.3.1.8
Adjusting Cassette Sensing Switch
Should the instrument start to eject cassettes that are fed into the Cassette Transport
Clamp without printing on them, the cause may be in the Cassette Sensing Switch.
Proceed as follows to correct this problem:
1. Turn off all power to the unit.
2. Unplug the instrument.
3. Remove the blue metal instrument cover.
4. Look straight down at the top of the unit, just behind the Control Panel housing.
5. Identify the micro switch attached with an “L” bracket (two wires, blue and purple or
blue and green, or green and purple will be attached to the switch).
6. Identify two plastic screw heads on either side of the switch.
7. Turn each plastic screw ¼ turn counter-clockwise.
8. Plug in the instrument.
9. Turn the instrument on and test it for proper operation.
10. Repeat steps 7 and 9 if necessary.
11. When the problem has been corrected carefully replace cover.
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16.3.1.9
Removing/replacing the Power Supply Board
1.
2.
3.
4.
Turn the unit off.
Disconnect the mains power supply.
Remove the blue metal housing.
Disconnect the PLC (10 way Molex connector) and remove the five screws holding
the power supply and CPU boards in place.
5. Remove the PL2 (26 Molex connector), PL3 (4 way Molex connector), PL4 (8 way
Molex connector) and PL5 (36 way IDC connector)
6
Remove the two fixing bolts of the PL1 (9 way D type connector) from inside the rear
panel.
7. Lift out the CPU control board and install the replacement board by reversing the
above procedure.
16.3.1.10
Removing/replacing the CPU Control Board
1.
2.
3.
4.
Turn the unit off.
Disconnect the mains power supply.
Remove the blue metal housing.
Disconnect the PLC (10 way Molex connector) and remove the five screws holding
the power supply and CPU boards in place.
5. Remove the PL2 (26 Molex connector), PL3 (4 way Molex connector), PL4 (8 way
Molex connector) and PL5 (36 way IDC connector).
6. Remove the tow fixing bolts of the PL1 (9 way D type connector) from inside the rear
panel.
7. Lift out the CPU control board and install the replacement board by reversing the
above procedure.
16.3.1.11
Removing/replacing the Drive Motors
It is vital to maintain correct alignment when removing or replacing motor drives. Even
slight misalignments can cause excessive wear and possible damage to the motor and
its associated components.
Eject Drive Motor
1. Turn off the instrument, disconnect the mains power supply and remove the blue
metal housing.
2. Remove the cable tie and release the two bolts holding the motor. Unscrew the
drive shaft end from the “L” shaped aluminum block using pliers or suitable grips.
Note that this drive shaft is installed with Loctite engineering adhesive so care is
required during the removal process.
3. Remove PL4 (6 way Molex connector) from the stepper motor interface PCB to free
the motor completely.
4. The replacement motor is fitted by reversing this procedure. Ensure that an
engineering adhesive, such as Loctite, is used to secure the end of the lead screw
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into the “l” shaped aluminum block. Do not fully tighten the motor retaining bolts at
this point.
5. Push or pull the lead screw through its entire length in the motor so as to ensure the
best possible unimpeded movement. A small amount of backlash should be
possible between the lead screw and the motor when correct alignment is achieved.
6. Tighten the motor clamp screws and again check that alignment has not moved.
7. Replace the PL4 (6 way Molex connector) to the stepper motor interface PCB.
“X” Axis Motor
This motor is located on the left side of the inverted “U” channel immediately behind the
tape wind on motor.
1. Remove the PL1 (6 way Molex connector) from the stepper motor interface PCB.
2. Remove the two fixing screws holding the motor in place and pull the motor off the
lead screw leaving it in place.
3. Check the lead screw alignment visually by pushing or pulling the linear bearing
located immediately above the lead screw in and out. If alignment is "off” the screw
will need to be straightened or replaced. If it needs to be replaced the base plate
will need to be removed to allow access to the inside of the inverted “U” channel.
Loctite engineering adhesive has been used to fix the lead screw and should again
be used in replacement.
4. If the lead screw does not need replacing, fit the new motor by reversing the removal
procedure.
5. Ensure that the lead screw/motor backlash is present on the entire length of the lead
screw both prior to and after tightening the motor mounting screws.
“Y” Axis Motor
This motor is located within the inverted “U” channel as is difficult to access. Please
contact TBS for technical assistance.
16.3.1.12
Adjusting Stylus Height
Sometimes when changing the stylus, it may be necessary to adjust the height of the
stylus. To do so, follow these steps.
1. Turn off all power to the unit and disconnect the unit from mains supply.
2. Remove the front cover by unscrewing the four black head screws.
3. Release the stylus clamp bolt, pull the dust extractor suction tube (if fitted) forward
against its spring and lightly press down on the stylus mechanism.
4. At this point the gap between the tip of the stylus and the surface of the slide should
be 0.5mm. Retighten the clamp bolt, check height again, and replace front cover.
NOTE: “On Line” and “Select” should be illuminated for normal operation.
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16.3.1.13
Lubricating the Stylus
The diamond stylus, which actually spins in its housing during the etching process, will
rub against the housing and produce a high-pitched squealing noise. To eliminate the
noise, simply place a small drop of lubricant on the base of the stylus where it meets the
white plastic housing.
17.0
TECHNICAL SUPPORT
TBS’s office hours are 8:00am to 6:00pm EST Monday through Thursday and 8:00am to
5:00pm on Friday. Our customer service department can off technical assistance on either
SHURMark® unit.
18.0 PARTS LIST
SHURMark® has few moving parts and should require little-if any-servicing. Should your unit
need servicing you can return it to TBS for repair or have your biomedical engineering
department repair the unit. The following is a list of parts for SHURMark® that are available from
TBS.
CASSETTE LABELER
Power Supply Board
Main Circuit Board
Stylus w/Heating Element
N/A
Front Cover, Cassette
Membrane Touchpad (switches)
Control Panel Cover w/o switches
X-Axis Servo Motor
Y-Axis Servo Module
Foiltape Pickup Servo Motor
Stylus Relay (Heater)
Fuses
Power Entry Module
On/Off Switch
Membrane Switch
Hopper Guide Rails
Hopper Cassette Release Bar & Springs
Fan
Tissue Tek III Cassettes
SLIDE LABELER
Power Supply Board
Main Circuit Board
N/A
Engraving Stylus
Front Cover, Slide
Membrane Touchpad (switches)
Control Panel Cover w/o switches
X-Axis Servo Motor
Y-Axis Servo Module
N/A
N/A
Fuses
Power Entry Module
On/Off Switch
Membrane Switch
N/A
N/A
Fan
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In order for SHURMark® Cassette marker to accept Tissue Tek III cassettes with
lids on or Fisher Omnisette cassettes, some modifications must be made. All
modifications can be made prior to shipping, but modifying a field unit is a
possible. To modify SHURMark® for Tissue Tek III cassettes, follow these
instructions.
1. TURN OFF POWER, DISCONNECT THE POWER CORD AND ALLOW
STYLUS TO COOL AT LEAST ONE MINUTE.
2. Remove front cover.
3. Remove the hot foil tape and pick up spool.
4. Locate the cassette guide tab located on the angled side of the control panel
housing, directly above the transport clamp. Trim the tab by knife or file to a
height of .042 to allow clearance for the Tissue Tek III cassette lid.
5. Loosen the two screws of the cassette stop just enough to allow lateral
movement.
6. Manually load a Tissue Tek III cassette by extending the transport clamp,
dropping in a cassette and retracting the transport clamp. The cassette
should be in the labeling position.
7. The cassette labeling surface should be even with the bottom edge of the
stop.
Align the stop against and parallel to the front edge of the cassette. While
pressing against the transport clamp, retighten the screw to lock in place.
8. Install the got foil tape specially designed for Tissue Tek III cassettes.
9. Re-attach the front cover, load hoppers with cassettes insuring that lids are
tightly closed. This prevents the cassettes from jamming during the ejection
cycle.
Once a unit has been modified, a convenient field retrofit can convert the unit
back to accept Tissue Tek II style cassettes.
Fisher Omnisettes
Instructions for modifying SHURMark® field units for Fisher Omnisette cassettes
are currently unavailable. Modifications will need to be made by TBS.
Other Modifications
Triangle Biomedical is constantly working to enhance the versatility of
SHURMark®. A version of the cassette unit that may be able to hold up to five
hoppers is a consideration.
It is important to complete the warranty card and return it to TBS in order to
receive updated information as to the availability of additional software and
hardware features.
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19.0 COMMONLY ASKED QUESTIONS
Will SHURMark® interface with hospital based software and hardware?
SHURMark® Super software, in conjunction with the Advanced Software, allows
institutions to write programs that automatically extracts patient data from their
mainframes or laboratory information systems, download to a floppy or hard
drive, and present the information in a format that interfaces directly into
SHURMark®’s Super Software. (SM-SS-32)
How much counter space does the SHURMark® require?
The SHURMark® Cassette Labeling Instrument is 10”L x 13”D x 22”H. The
accessories do not require more than one additional linear foot of space. The
dual hopper dispenser is usually placed more convenient to the grossing area
and is only 6” wide. The SHURMark® Slide Labeling Instrument is 10”L x 14”D x
8” H.
What is included with the SHURMark® Cassette Labeling Instrument?
The SHURMark® Cassette Labeling Instrument (SM-C) comes with the Basic
Software, 2 38-capacity hoppers, 1 cassette loading platform, 1 collection guide
chute, 1 roll of hot foil tape, RS232 cable and power cords. The Enhanced
Cassette System includes all of the above plus 2 additional 38-capacity hoppers,
1 additional cassette loading platform, a hopper to hopper collection system, 1
dual hopper dispenser and foot switch and Advanced Software.
What type of preventative maintenance is required?
Outside of routinely checking the cassette unit’s stylus for carbon buildup from
the hot foil tape, replacing the cassette marker’s tape. These instruments are
essentially maintenance free.
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What kinds (styles and brands) of cassettes can be used with the Cassette
Labeling Instrument?
SHURMark® is configured for use with the Sakura Tissue Tek II style cassette.
Tissue Tek III and various copies work well with the lids removed. An instrument
modification is required if the customer wants to use Tissue Tek III cassettes with
their lids closed. Note that the Tissue Tek III tab on the lid does slightly reduce
the available space for printing patient information on the cassette. So much text
can be printed, however this should not present a problem. SHURMark® can also
be modified to accept Fisher’s Omnisette cassettes with or without lids attached.
In order, however, to use any manufacturers cassettes with attached lids they
must be closed. When using lidded cassettes, the number of cassettes a hopper
can hold is reduced by approximately two due to the extra thickness of the lids.
What is the cost to modify the SHURMark® Labeler for other cassettes?
There is a minimal charge for conversion kits (see current price list). The
modifications can be done by TBS at time of purchase, or field units can be
retrofitted by the customer’s biomedical engineering department. Be certain to
order the appropriate catalog number for hot foil tape for use with Tissue Tek III
cassettes with lids closed. Since the tab on Fisher’s Omnisette is on the rear of
the cassette, the printable surface area is not reduced.
Can autopsy and biopsy cassettes be used?
No. Autopsy cassettes are too large to fit the current feeding mechanisms. No
modifications are planned in order to accept them. Most biopsy cassettes are the
same size as standard cassettes and present no problem. Again, whether they
have lids on or off has to be taken into consideration.
Can different colored cassettes be used?
Yes. The flexibility of SHURMark® allows the operator to conveniently select
cassettes from hopper position #1 or #2. Many customers will have one hopper
loaded with white cassettes in position #1 and have hopper #2 loaded with
another color cassette. In addition, some labs will have hoppers filled with other
colors nearby for raped interchange. Extra cassette loading platforms are handy
for this purpose.
What kind of slides should I use?
SHURMark® etches color frosted, or painted slides the best.
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20.0 WARRANTY AND LICENCE AGREEMENT INFORMATION
SINGLE END-USER LICENSE AGREEMENT FOR SHURMark®
32 Advanced SOFTWARE
IMPORTANT-READ CAREFULLY. This TBS End-User License Agreement ("EULA") is a legal AGREEMENT
between you (either as a registered individual or as the registered representative and on behalf of a single entity) and
Triangle Biomedical Sciences, Inc for the SHURMark® software product identified above, which product includes
computer software and may include associated media, printed materials, and "online" or electronic documentation
("SOFTWARE PRODUCT"). By installing, copying, or otherwise using the SOFTWARE PRODUCT, you agree to be
bound by the terms of this EULA. If you do not agree to the terms of this EULA, then DO NOT install or use the
SOFTWARE PRODUCT; in such event the original purchaser may, however, return it to the place of purchase within
thirty days of the date of original purchase for a full refund.
SOFTWARE PRODUCT LICENSE
The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other
intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold.
1) GRANT OF LICENSE. This EULA grants you, the registered computer software developer, the following rights:
· Applications Software. The SOFTWARE PRODUCT may be used only by you. You may install and use one copy of the
SOFTWARE PRODUCT, or any prior version thereof for the same operating system, on a single computer but only for
use in the number of written language(s) for which you have acquired rights therefor and selected at time of first
installation. In return for our license grant, you hereby irrevocably grant to Triangle Biomedical Sciences, and its
affiliates, the non-exclusive, worldwide, fully-paid right to publicly disclose the fact that you are using the SOFTWARE
PRODUCT, including but not limited to the reproduction and distribution of the software 'screen shots' and/or 'box
shots' from your applications, for TBS advertising and other promotional purposes.
· STORAGE/NETWORK USE. You may also store or install a copy of the SOFTWARE PRODUCT on a storage
device, such as a network server, used only to install or run the SOFTWARE PRODUCT on your other computers
over an internal network; however, you must acquire and dedicate a distinct license for each developer using the
SOFTWARE PRODUCT from the storage device. Any given license for the SOFTWARE PRODUCT may not be
shared or used concurrently or otherwise on different computers or by different developers in a given organization.
2) DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.
· Limitations on Reverse Engineering, Decompilation, and Disassembly. You may not modify, reverse engineer,
decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly
permitted by applicable law notwithstanding this limitation of components. The SOFTWARE PRODUCT is licensed as a
single product. Its component parts may not be separated for use on more than one computer.
· Rental. You may not rent, lease, or lend the SOFTWARE PRODUCT to any party.
· Software Transfer. You may permanently and wholly transfer all of your rights under this EULA, provided you (a)
retain no copies (whole or partial), (b) permanently and wholly transfer any and all of the SOFTWARE PRODUCT
(including all component parts, the media and printed materials, any upgrades, this EULA, and, if applicable, the
Certificate of Authenticity) to the recipient, and (c) the recipient first agrees to abide by all of the terms of this EULA. If the
SOFTWARE PRODUCT is an upgrade, any transfer must include any and all prior versions of the SOFTWARE
PRODUCT and any and all of your rights therein, if any. Promptly upon the transfer, written evidence of such transfer
shall be provided to Triangle Biomedical Sciences.
· Support Services. TBS may provide you with support services related to the SOFTWARE PRODUCT ("Support
Services"). The provision and use of Support Services is governed by the TBS policies and programs described in the
SOFTWARE PRODUCT user manual and/or in "online" documentation. Any supplemental software code provided to you
as part of the Support Services shall be considered part of the SOFTWARE PRODUCT and subject to the terms and
conditions of this EULA. With respect to technical information you provide to TBS as part of the Support
Services, TBS may use such information for its business purposes, including for product updates and development.
TBS will use its best efforts to not utilize such technical information in a form that personally identifies you.
· Termination. Without prejudice to any of TBS’s other rights, TBS may terminate this EULA if you fail to comply with the
terms and conditions of this EULA. In such event, you must destroy any and all copies of the SOFTWARE
PRODUCT and all of its component parts; to this end you grant to TBS the right to, with or without notice, monitor
your Internet accessible activities for the purpose of verifying SOFTWARE PRODUCT performance and/or your
compliance with the terms hereof, including, but not limited to the remote monitoring and verification of your
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implementation, use and duplication of the SOFTWARE PRODUCT.
3) UPGRADES. If the SOFTWARE PRODUCT is labeled or otherwise identified by TBS as an "upgrade", you must be
properly licensed to use a product identified by TBS as being eligible for the upgrade in order to use the
SOFTWARE PRODUCT. A SOFTWARE PRODUCT, labeled or otherwise identified by TBS as an upgrade, replaces
and/or supplements the product that formed the basis for your eligibility for such upgrade. You may use the resulting
upgraded product only in accordance with the terms of this EULA. If the SOFTWARE PRODUCT is an upgrade of a 103
component of a package of software programs that you licensed as a single product, the SOFTWARE PRODUCT
may be used and transferred only as part of that single product package and may not be separated for use on more
than one computer.
4) COPYRIGHT AND TRADEMARKS.
· All title, trademarks and copyrights in and pertaining to the SOFTWARE PRODUCT (including but not limited to any
images, photographs, animation, video, audio, music, text, and applets incorporated into the SOFTWARE
PRODUCT), the accompanying, printed materials and any copies of the SOFTWARE PRODUCT are owned by TBS or
its affiliated companies. The SOFTWARE PRODUCT is protected by copyright and trademark laws and
international treaty provisions. You must treat the SOFTWARE PRODUCT like any other copyrighted for archival
purposes, and you may not copy the printed materials accompanying the SOFTWARE PRODUCT.
· You may not remove, modify or alter any TBS copyright or trademark notice from any part of the SOFTWARE
PRODUCT, including but not limited to any such notices contained in the physical and/or electronic media or
documentation, code or other embodiments originally contained in the SOFTWARE PRODUCT.
5) DUAL-MEDIA SOFTWARE. You may receive the SOFTWARE PRODUCT in more than one medium. Regardless of
the type or size of the medium you receive, you may use only that one medium that is appropriate for your single
computer. You may not use or install the other medium on another computer, including but not limited to portable
computers under the exclusive control of the registered developer. You may not loan, rent, lease, or otherwise
transfer the other medium to another user, except as part of the permanent transfer (as provided above) of the
SOFTWARE PRODUCT.
· CUSTOMER REMEDIES. TBS and its suppliers' entire liability and your exclusive remedy shall be, at TBS’s option,
either (a) return of the price paid by you for the SOFTWARE PRODUCT (not to exceed the suggested U.S. retail
price) if any, or (b) repair or replacement of the component(s) of the SOFTWARE PRODUCT that do(es) not meet
TBS's Limited Warranty and which is returned to TBS with a copy of your invoice/purchase receipt. This Limited
Warranty is void if failure of the SOFTWARE PRODUCT has resulted from accident, abuse, or misapplication.
· NO OTHER WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TBS AND ITS
SUPPLIERS DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, WITH REGARD TO THE SOFTWARE PRODUCT
AND THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES. THIS LIMITED WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHERS, WHICH VARY FROM STATE/JURISDICTION TO
STATE/JURISDICTION.
9) LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT
SHALL TBS OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER
PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR
THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF TBS HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, TBS’S ENTIRE LIABILITY UNDER ANY PROVISION OF
THIS EULA SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE PRODUCT.
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More Information
PH: 844.643.1129
www.general-data.com/hc
General Data Healthcare helps labs enhance
productivity and improve workflow with
innovative products, solutions and support that
focus on delivering better patient safety & care.
©2014 General Data Healthcare, Inc. All rights reserved. Specifications are current at the time of publication; however, they are subject to change without notification. All trademarks and
registered trademarks are property of General Data Healthcare, Inc., Cincinnati, Ohio, USA.
Sales Inquiries:
PH: 844.643.1129
Email: [email protected]
Web: www.general-data.com/hc
General Data Healthcare, Inc.
Headquarters: 4354 Ferguson Drive, Cincinnati, OH 45245
TBS Facility: 3014 Croasdaile Drive, Durham, NC 27705
Service:
PH: 800.245.5029
Email: [email protected]
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