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Installation Instructions ControlLogix Controller and Memory Board Catalog Numbers 1756-L1, 1756-L1M1, 1756-L1M2, 1756-L1M3, 1756-L55, 1756-L55M12, 1756-L55M13, 1756-L55M14, 1756-L55M16, 1756-L55M22, 1756-L55M23, 1756-L55M24, 1756-L61, 1756-L62, 1756-L63, 1756-L64, 1756-L65, 1756-M1, 1756-M2, 1756-M3, 1756-M12, 1756-M13, 1756-M14, 1756-M16, 1756-M22, 1756-M23, 1756-M24, 1784-CF64, 1784-CF128 Topic Page Important User Information 3 Explosion Hazards 4 Preventing Electrostatic Discharge 4 Removing Module While Under Power (RIUP) 4 Environment and Enclosure 5 North American Hazardous Location Approval 6 European Hazardous Location Approval 7 Before You Begin 8 Replace a Suspected Failed Controller 9 Resolving Common Errors 11 2 ControlLogix Controller and Memory Board Topic Page Required System Components 12 Firmware Revisions 14 Preparing the Chassis 16 Remove the Controller from the Chassis 16 Installing a Memory Board on a ControlLogix5550 or ControlLogix5555 Controller 17 Installing a CompactFlash Card in a Controller 22 Connecting a Battery 25 Installing the Controller into the Chassis 28 Check the BAT Status Indicator 29 Checking the OK Status Indicator 30 Update the Controller 32 Connecting a Serial Cable 34 Interpreting the Status Indicators 36 Clear a Major Fault 38 Clear a Nonrecoverable Fault 39 Choosing the Operating Mode of the Controllers 40 Specifications 41 Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 3 Important User Information Solid state equipment has operational characteristics differing from those of electromechanical equipment. Safety Guidelines for the Application, Installation and Maintenance of Solid State Controls (Publication SGI-1.1 available from your local Rockwell Automation sales office or online at http://literature.rockwellautomation.com) describes some important differences between solid state equipment and hard-wired electromechanical devices. Because of this difference, and also because of the wide variety of uses for solid state equipment, all persons responsible for applying this equipment must satisfy themselves that each intended application of this equipment is acceptable. In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment. The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or liability for actual use based on the examples and diagrams. No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software described in this manual. Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is prohibited. Throughout this manual, when necessary, we use notes to make you aware of safety considerations. WARNING IMPORTANT ATTENTION SHOCK HAZARD BURN HAZARD Identifies information about practices or circumstances that can cause an explosion in a hazardous environment, which may lead to personal injury or death, property damage, or economic loss. Identifies information that is critical for successful application and understanding of the product. Identifies information about practices or circumstances that can lead to personal injury or death, property damage, or economic loss. Attentions help you identify a hazard, avoid a hazard and recognize the consequences. Labels may be on or inside the equipment (for example, a drive or motor) to alert people that dangerous voltage may be present. Labels may be on or inside the equipment (for example, a drive or motor) to alert people that surfaces may reach dangerous temperatures. Publication 1756-IN101L-EN-P - June 2008 4 ControlLogix Controller and Memory Board Explosion Hazards WARNING An electrical arc can occur if you: • insert or remove the CompactFlash card. • insert or remove the controller while backplane power is on. • connect or disconnect the battery. • connect or disconnect the serial cable with power applied to this module or the serial device on the other end of the cable. This could cause an explosion in hazardous location installations. Make sure that power is removed or the area is nonhazardous before proceeding Preventing Electrostatic Discharge ATTENTION This equipment is sensitive to electrostatic discharge, which can cause internal damage and affect normal operation. Follow these guidelines when you handle this equipment. • Touch a grounded object to discharge potential static. • Wear an approved grounding wriststrap. • Do not touch connectors or pins on component boards. • Do not touch circuit components inside the equipment. • Use a static-safe workstation, if available. • Store the equipment in appropriate static-safe packaging when not in use. Removing Module While Under Power (RIUP) WARNING When you insert or remove the module while backplane power is on, an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding. Repeated electrical arcing causes excessive wear to contacts on both the module and its mating connector. Worn contacts may create electrical resistance that can affect module operation. Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 5 Environment and Enclosure ATTENTION This equipment is intended for use in a Pollution Degree 2 industrial environment, in overvoltage Category II applications (as defined in IEC publication 60664-1), at altitudes up to 2000 m (6561 ft) without derating. This equipment is considered Group 1, Class A industrial equipment according to IEC/CISPR Publication 11. Without appropriate precautions, there may be potential difficulties ensuring electromagnetic compatibility in other environments due to conducted as well as radiated disturbance. This equipment is supplied as open-type equipment. It must be mounted within an enclosure that is suitably designed for those specific environmental conditions that will be present and appropriately designed to prevent personal injury resulting from accessibility to live parts. The enclosure must have suitable flame-retardant properties to prevent or minimize the spread of flame, complying with a flame spread rating of 5VA, V2, V1, V0 (or equivalent) if non-metallic. The interior of the enclosure must be accessible only by the use of a tool. Subsequent sections of this publication may contain additional information regarding specific enclosure type ratings that are required to comply with certain product safety certifications. In addition to this publication, see: • Industrial Automation Wiring and Grounding Guidelines, for additional installation requirements, Allen-Bradley publication 1770-4.1. • NEMA Standards publication 250 and IEC publication 60529, as applicable, for explanations of the degrees of protection provided by different types of enclosure. Publication 1756-IN101L-EN-P - June 2008 6 ControlLogix Controller and Memory Board North American Hazardous Location Approval The following information applies when operating this equipment in hazardous locations. Informations sur l’utilisation de cet équipement en environnements dangereux. Products marked "CL I, DIV 2, GP A, B, C, D" are suitable for use in Class I Division 2 Groups A, B, C, D, Hazardous Locations and nonhazardous locations only. Each product is supplied with markings on the rating nameplate indicating the hazardous location temperature code. When combining products within a system, the most adverse temperature code (lowest "T" number) may be used to help determine the overall temperature code of the system. Combinations of equipment in your system are subject to investigation by the local Authority Having Jurisdiction at the time of installation. Les produits marqués "CL I, DIV 2, GP A, B, C, D" ne conviennent qu'à une utilisation en environnements de Classe I Division 2 Groupes A, B, C, D dangereux et non dangereux. Chaque produit est livré avec des marquages sur sa plaque d'identification qui indiquent le code de température pour les environnements dangereux. Lorsque plusieurs produits sont combinés dans un système, le code de température le plus défavorable (code de température le plus faible) peut être utilisé pour déterminer le code de température global du système. Les combinaisons d'équipements dans le système sont sujettes à inspection par les autorités locales qualifiées au moment de l'installation. WARNING EXPLOSION HAZARD • Do not disconnect equipment unless power has been removed or the area is known to be nonhazardous. • Do not disconnect connections to this equipment unless power has been removed or the area is known to be nonhazardous. Secure any external connections that mate to this equipment by using screws, sliding latches, threaded connectors, or other means provided with this product. • Substitution of components may impair suitability for Class I, Division 2. • If this product contains batteries, they must only be changed in an area known to be nonhazardous. Publication 1756-IN101L-EN-P - June 2008 AVERTISSEMENT RISQUE D’EXPLOSION – • Couper le courant ou s'assurer que l'environnement est classé non dangereux avant de débrancher l'équipement. • Couper le courant ou s'assurer que l'environnement est classé non dangereux avant de débrancher les connecteurs. Fixer tous les connecteurs externes reliés à cet équipement à l'aide de vis, loquets coulissants, connecteurs filetés ou autres moyens fournis avec ce produit. • La substitution de composants peut rendre cet équipement inadapté à une utilisation en environnement de Classe I, Division 2. • S'assurer que l'environnement est classé non dangereux avant de changer les piles. ControlLogix Controller and Memory Board 7 European Hazardous Location Approval European Zone 2 Certification (The following applies when the product bears the Ex or EEx Marking) This equipment is intended for use in potentially explosive atmospheres as defined by European Union Directive 94/9/EC. The LCIE (Laboratoire Central des Industries Electriques) certifies that this equipment has been found to comply with the Essential Health and Safety Requirements relating to the design and construction of Category 3 equipment intended for use in potentially explosive atmospheres, given in Annex II to this Directive. Compliance with the Essential Health and Safety Requirements has been assured by compliance with EN 60079-15. ATTENTION WARNING This equipment is not resistant to sunlight or other sources of UV radiation. • This equipment must be used only with ATEX certified backplanes. • Secure any external connections that mate to this equipment by using screws, sliding latches, threaded connectors, or other means provided with this product. • Do not disconnect equipment unless power has been removed or the area is known to be nonhazardous. • Equipment must be installed in an enclosure providing at least IP54 protection when applied in Class I, Zone 2 environments. • This equipment shall be used within its specified ratings defined by Allen-Bradley. Publication 1756-IN101L-EN-P - June 2008 8 ControlLogix Controller and Memory Board Before You Begin Read this section for important information about using these products, noting that this publication covers the products shown in the table. Product Cat. No. Series ControlLogix5550 controller 1756-L1, 1756-L1M1, 1756-L1M2, 1756-L1M3 A ControlLogix5555 controller 1756-L55, 1756-L55M12, 1756-L55M13, 1756-L55M14, 1756-L55M16, 1756-L55M22, 1756-L55M23, 1756-L55M24 A ControlLogix5561 controller 1756-L61 A, B ControlLogix5562 controller 1756-L62 A, B ControlLogix5563 controller 1756-L63 A, B ControllLogix5564 controller 1756-L64 B ControlLogix5565 controller 1756-L65 B ControlLogix5550 memory board 1756-M1, 1756-M2, 1756-M3 A ControlLogix5555 memory board 1756-M12, 1756-M13, 1756-M14, 1756-M16, 1756-M22, 1756-M23, 1756-M24 A Industrial CompactFlash card 1784-CF64, 1784-CF128 A Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 9 Replace a Suspected Failed Controller To replace a failed controller, do the following. 1. Cycle power to the chassis. 2. Make sure the OK status indicator is solid red, noting that if the OK status indicator is not solid red, the controller does not require replacement. 3. Match the catalog numbers of the controllers and memory boards, noting that 1756-Mxxx is the catalog number of the memory board, if one is installed, and 1756-Lxxx is the catalog number of the controller, as shown in the figure. 1756-M... ControlLogix CAT. NO./SERIES 1756-M… 1756-L... ControlLogix CAT. NO./SERIES 1756-L… Publication 1756-IN101L-EN-P - June 2008 10 ControlLogix Controller and Memory Board 4. Insert the battery. Series B Series A COMPACT FLASH 1-DCD 2-RXD 3-TXD 4-DTR 5-GND DSR-6 RTS-7 CTS-8 N/C-9 RS232 1 To Insert 1 2 To Eject 1+2 1 2 UP BATTERY DATE 1 2 BATTERY PORT 42523 5. Insert the key, and turn it to the PROG position. 6. Insert the controller into the chassis. 20880 7. Use ControlFlash software to update the firmware of the controller. 8. Download the RSLogix 5000 project to the controller. Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 11 Resolving Common Errors IMPORTANT Before you change a memory board, update the controller to a revision that is compatible with the memory board that you intend to install. Make sure you use the correct firmware revision. To resolve common errors, see the following table. For more information on how to avoid these common errors, refer to the Memory Board table or Firmware Revisions section. Common Errors Controller Be sure that you All Update the firmware of the controller to the revision that is compatible with your RSLogix 5000 software. Controllers ship with firmware that lets you only update them. ControlLogix5550 Use the correct memory board (one per controller). ControlLogix5555 • If you purchased a ControlLogix5555 controller without a memory board, you must install a memory board. • Use the correct memory board (one per controller). • Use the correct firmware revision. ControlLogix5561 ControlLogix5562 ControlLogix5563 ControlLogix5564 ControlLogix5565 • Do not install a memory board. • Make sure you use the correct firmware revision. Publication 1756-IN101L-EN-P - June 2008 12 ControlLogix Controller and Memory Board Required System Components These components ship with the controller. Component Description Series A controllers: 1756-BA1 battery Series B controllers: 1756-BA2 battery Key You can use these components with the controller. IMPORTANT To maintain memory longer than is available with the battery, this option maintains memory only while the controller is in the chassis. Optional Components Description Controller 1756-CP3 serial cable. Connect a device to the serial port of the controller (for example, connect a computer to the controller) Increase the memory of the controller Component ControlLogix5550 ControlLogix5555 Memory board. ControlLogix5561 ControlLogix5562 ControlLogix5563 ControlLogix5564 ControlLogix5565 Not available for this controller. Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 13 Optional Components Description Controller Component Add nonvolatile memory ControlLogix5550 Not available for this controller. ControlLogix5555 Memory board. ControlLogix5561 ControlLogix5562 ControlLogix5563 ControlLogix5564 ControlLogix5565 1784-CF64 Industrial CompactFlash Card. 31376-M Maintain memory longer than is available with the battery ControlLogix5550 Not available for this controller. ControlLogix5555 ControlLogix5561 Series A ControlLogix5562 Series A ControlLogix5563 Series A 1756-BATM ControlLogix battery module. 31298 ControlLogix5561 Series B ControlLogix5562 Series B ControlLogix5563 Series B ControlLogix5564 Series B ControlLogix5565 Series B (1) Not available for this controller(1). Series B controllers use the battery differently than previous controllers. Battery life depends on chassis temperature, project size, and how often you cycle power. Battery life no longer depends on whether or not the controller has power. Publication 1756-IN101L-EN-P - June 2008 14 ControlLogix Controller and Memory Board Memory Board Controller Memory Board ControlLogix5550 ControlLogix5555 ControlLogix5561 1756-M1, 1756-M2, 1756-M3 No nonvolatile memory 1756-M12, 1756-M13, 1756-M14, 1756-M16 Nonvolatile memory 1756-M22, 1756-M23, 1756-M24 Do not install a memory board. ControlLogix5562 ControlLogix5563 ControlLogix5564 ControlLogix5565 Firmware Revisions To update the firmware of a controller, install a firmware upgrade kit. An upgrade kit ships on a supplemental CD along with RSLogix 5000 software. To download an upgrade kit, go to http://www.ab.com and select Product Support and Firmware Updates. Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 15 Use the following table to determine which firmware revisions to use with your controller and memory board combination. Controller and Memory Board Combinations Controller and Memory Board Series Use this revision or later 1756-L1 None Any. 1756-L1M1 1756-L1M2 1756-L1M3 1756-L55M12 10.x or later. 1756-L55M13 6.x or later. 1756-L55M14 1756-L55M16 1756-L55M22 10.x or later. 1756-L55M23 8.x or later. 1756-L55M24 1756-L61 1756-L62 1756-L63 A 12.x or later. B 13.40 or later. A 12.x or later. B 13.40 or later. A No CompactFlash card 10.x or later. CompactFlash card 11.x or later. B 13.40 or later. 1756-L64 B 16 or later. 1756-L65 B 17 or later. Make sure that the firmware revision is compatible with your version of RSLogix 5000 software. Publication 1756-IN101L-EN-P - June 2008 16 ControlLogix Controller and Memory Board Preparing the Chassis Before you install a controller: • install a ControlLogix chassis. • install a ControlLogix power supply. Remove the Controller from the Chassis You can install or remove a controller while chassis power is on and the system is operating. If you remove the controller, all the devices owned by the controller go to their configured fault state. WARNING When you insert or remove the module while backplane power is on, an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding. Repeated electrical arcing causes excessive wear to contacts on both the module and its mating connector. Worn contacts may create electrical resistance that can affect module operation. 1. Press the locking tabs on the top and bottom of the controller. 2. Slide the controller out of the chassis. 20880 Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 17 Installing a Memory Board on a ControlLogix5550 or ControlLogix5555 Controller ATTENTION WARNING Before you install or replace the memory board, disconnect the battery from the controller. Otherwise, you may damage the memory board. When you connect or disconnect the battery an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding. For Safety information on the handling of lithium batteries, including handling and disposal of leaking batteries, see Guidelines for Handling Lithium Batteries, publication AG-5-4-NOV04. If your ControlLogix5550 or ControlLogix5555 controller requires a different memory board, install or replace the board as described. The tools required are: • #2 Philips screwdriver • grounding wriststrap Before you replace the memory board, determine if you must update the controller firmware. Update the Controller Firmware Controller Replacing Memory Board with ControlLogix5550 ControlLogix5555 Action No update is required at this time. Same catalog number of memory board No update is required at this time. Different catalog number of memory board For example, you are replacing a 1756-M13 memory board with a 1756-M23 memory board Before you replace the board update the firmware of the controller to a revision that is compatible with the memory board that you will install. Publication 1756-IN101L-EN-P - June 2008 18 ControlLogix Controller and Memory Board Remove the Side Plate of the Controller 1. Lay the controller on its side with the label facing up. 2. Remove the two screws that attach the side plate to the controller while wearing a grounding wriststrap. 3. Rotate the side plate (A) up and unhook it from the controller, as shown in the figure. 1 Item Description 1 Side plate 2 Front of controller 2 40017 Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 19 Remove the Existing Memory Board If the controller does not already have a memory board, as shown in the figure, refer to the Install the Memory Board section. 42527 1. Pull the plastic back edge of the controller out slightly to clear the tabs on the memory board. 42526 2. Gently separate and remove the memory board from the controller. Publication 1756-IN101L-EN-P - June 2008 20 ControlLogix Controller and Memory Board Install the Memory Board 1. Place the memory board over the connector and slide the memory board into the controller. 2 1 1 3 3 Item Description 1 Tab 2 Memory board 3 Slot 40018 2. Pull the plastic back edge of the controller out slightly to clear the tabs of the memory board. 3. Line up the connectors. 4. Place your hands on the boards over the connectors and gently squeeze them together. 5. Make sure that the tabs on the memory board extend through the slots on the plastic housing of the controller. Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 21 Replace the Side Plate 40019 1. Line up the hinge tabs on the side plate with the slots in the plastic housing of the controller. 2. Gently press the side plate against the controller. 3. Replace the screws. Attach Labels To identify which memory board is installed, place the memory board label on the side of the controller. 40019 Publication 1756-IN101L-EN-P - June 2008 22 ControlLogix Controller and Memory Board Installing a CompactFlash Card in a Controller A 1784-CF64 or 1784-CF128 Industrial CompactFlash Card provides nonvolatile memory for a ControlLogix5561, ControlLogix5562, ControlLogix5563, ControlLogix5564, or a ControlLogix5565 controller. Install a CompactFlash Card in a Series A Controller 1. Lay the controller on its side with the front facing to the left. 2. Raise the locking clip all the way up. 3. Insert the CompactFlash card into the socket at the bottom of the controller. 4. Pull the clip forward and then downward until it snaps into place over the card. Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 23 Install a CompactFlash Card in a Series B Controller WARNING ATTENTION When you insert or remove the CompactFlash card an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding. If you are not sure of the contents of the CompactFlash card, before you install the card turn the keyswitch of the controller to the PROG position. Depending on the contents of the card, a power cycle or fault could cause the card to load a different project into the controller. 1. Turn the keyswitch to the PROG position. 2. Open the door of the controller. 3. Push the CompactFlash latch to the left. 4. Insert the CompactFlash card with the A-B lSogo pointing left. 5. Release the latch and make sure it slides over the CompactFlash card. COMPACT FLASH 1-DCD 2-RXD 3-TXD 4-DTR 5-GND DSR-6 RTS-7 CTS-8 N/C-9 RS232 1 To Insert 1 2 To Eject 1+2 1 2 UP BATTERY DATE 1 2 BATTERY PORT Publication 1756-IN101L-EN-P - June 2008 24 ControlLogix Controller and Memory Board Remove a CompactFlash Card from a Series B Controller WARNING When you insert or remove the CompactFlash card an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding. 1. If the OK status indicator is flashing green, wait until it turns solid green. COMPACT FLASH 1-DCD 2-RXD 3-TXD 4-DTR 5-GND DSR-6 RTS-7 CTS-8 N/C-9 RS232 1 To Insert 1 2 To Eject 1+2 1 2 UP BATTERY DATE 1 2 BATTERY PORT 2. Open the door of the controller. 3. Push and hold the CompactFlash latch to the left. 4. Push the eject button and remove the card. 5. Release the latch. Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 25 Connecting a Battery WARNING ATTENTION ATTENTION When you connect or disconnect the battery an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding. For Safety information on the handling of lithium batteries, including handling and disposal of leaking batteries, see Guidelines for Handling Lithium Batteries, publication AG-5-4-NOV04. To prevent possible battery leakage, even if the BAT status indicator is off, replace a 1756-BA1 or 1756-BA2 battery according to the following schedule. If the temperature 1 in. below the chassis is Replace the battery within 0…35 °C (32…95 °F) No required replacement. 36…40 °C (96.8…104 °F) 3 years. 41…45 °C (105.8…113 °F) 2 years. 46…50 °C (114.8…122 °F) 16 months. 51…55 °C (123.8…131 °F) 11 months. 56…60 °C (132.8…140 °F) 8 months. Store batteries in a cool, dry environment. We recommend 25 °C (77 °F) with 40…60% relative humidity. You may store batteries for up to 30 days between -45…85 °C ( -49…185 °F) , such as during transportation. To avoid leakage or other hazards, do not store batteries above 60 °C (140 °F) for more than 30 days. Publication 1756-IN101L-EN-P - June 2008 26 ControlLogix Controller and Memory Board Install a Battery in a Series A Controller ATTENTION For a series A controller, connect only a 1756-BA1 battery or a 1756-BATM battery module. Other batteries may damage the controller. 1. Insert and connect the battery as shown. 2. Write the date on the battery label. 3. Attach the label to the inside of the controller door. DATE Publication 1756-IN101L-EN-P - June 2008 Top No Connection Middle Black Lead (-) Bottom Red Lead (+) ControlLogix Controller and Memory Board 27 Install a Battery in a Series B Controller ATTENTION For a series B controller, connect only a 1756-BA2 battery. Other batteries may damage the controller. 1. Insert the battery with the arrow pointing up as shown. 2. Connect the battery: + Red, - Black. 3. Write the date on the battery label. 4. Attach the label to the inside of the controller door. COMPACT FLASH 1-DCD 2-RXD 3-TXD 4-DTR 5-GND DSR-6 RTS-7 CTS-8 N/C-9 RS232 1 To Insert 1 2 To Eject 1+2 1 2 UP BATTERY DATE 1 2 BATTERY PORT DATE Publication 1756-IN101L-EN-P - June 2008 28 ControlLogix Controller and Memory Board Installing the Controller into the Chassis When you install a ControlLogix controller, you can: • place the controller in any slot. • use multiple controllers in the same chassis. You can install or remove a ControlLogix controller while chassis power is on and the system is operating. WARNING When you insert or remove the module while backplane power is on, an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding. Repeated electrical arcing causes excessive wear to contacts on both the module and its mating connector. Worn contacts may create electrical resistance that can affect module operation. 1. Insert the key into the controller. 2. Turn the key to the PROG position. 3. Align the circuit board with the top and bottom guides in the chassis. 4. Slide the module into the chassis, making sure it is flush with the power supply or other modules and the top and bottom latches are engaged. Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 29 Check the BAT Status Indicator 1. Turn on the chassis power. 42525 2. If the BAT status indicator is on, see the following step; if the BAT status indicator is off, see Firmware Revisions. 3. Check that the battery or battery module is correctly connected to the controller. 4. If the BAT status indicator remains on, install another battery. 5. If the BAT status indicator remains on after you complete the previous step, contact your Rockwell Automation representative or local distributor. Publication 1756-IN101L-EN-P - June 2008 30 ControlLogix Controller and Memory Board Checking the OK Status Indicator 42525 1. Check the color of the OK status indicator. If Then Actions Solid green The controller is OK and its firmware has been updated. No further actions are required. However, the revision of firmware must be compatible with your version of RSLogix 5000 software. Flashing red The controller is OK but it requires a firmware update. Go to Firmware Revisions. Solid red The memory board of the controller may not be compatible with the revision of firmware. Go to the next step. 2. Determine if this is a ControlLogix5555 controller. If Then No The controller is not operational. Contact your Rockwell Automation representative or local distributor. Yes Go to the next step. Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 31 3. Determine if the memory board has been replaced with a memory board with a different catalog number. For example, did you replace a 1756-M13 memory board with a 1756-M23 memory board? If Then No The controller is not operational. Contact your Rockwell Automation representative or local distributor. Yes Go to the next step. 4. Reinstall the previous memory board. 5. Update the firmware of the controller to a revision that is compatible with the memory board that you intend to install. See Firmware Revisions. 6. Install the new memory board. 7. Determine the color of the OK status indicator. If Then Solid green No further actions are required. However, the revision of firmware must be compatible with your version of RSLogix 5000 software. Solid red The controller is not operational. Contact your Rockwell Automation representative or local distributor. Publication 1756-IN101L-EN-P - June 2008 32 ControlLogix Controller and Memory Board Update the Controller IMPORTANT RSLogix 5000 software, version 10.0 or later, lets you update the firmware of a controller as part of the download sequence. To update the controller, download your project and follow the prompts of the software. 1. Connect the controller or chassis to the same network as your workstation. 2. Start ControlFLASH software. 3. Click Next. 4. Select the catalog number of the controller, and click Next. 5. Expand the network until you see the controller. IMPORTANT If the required network is not shown, first configure a driver for the network in RSLinx software. To expand a network one level, do one of the following: − • Double-click the network. • Select the network and press the → key. • Click the + sign. Workstation + Linx Gateways, Ethernet − driver − communication module − backplane + Publication 1756-IN101L-EN-P - June 2008 controller ControlLogix Controller and Memory Board 33 6. Select the controller, and click OK. 42900 7. Select the revision level to which you want to update the controller and click Next. IMPORTANT If the Revision list is empty, download a new upgrade kit. Some older upgrade kits do not work with new controllers. For more information, refer to the ControlFlash Firmware Upgrade Kit Quick Start, publication 1756-QS105. 8. To start the update of the controller, click Finish and then click Yes. After the controller is updated, the status box displays Update complete. 9. Click OK. 10. To close ControlFLASH software, click Cancel and OK. Publication 1756-IN101L-EN-P - June 2008 34 ControlLogix Controller and Memory Board Connecting a Serial Cable WARNING If you connect or disconnect the serial cable with power applied to this module or the serial device on the other end of the cable, an electrical arc can occur. This could cause an explosion in hazardous location installations. Make sure that power is removed or the area is nonhazardous before proceeding. Use the serial port for RS-232 communication. COMPACT FLASH 1-DCD 2-RXD 3-TXD 4-DTR 5-GND DSR-6 RTS-7 CTS-8 N/C-9 RS232 1 To Insert 1 2 To Eject 1+2 1 2 UP BATTERY DATE 1 2 BATTERY PORT Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 35 To connect a workstation to the serial port, use one of these cables: • 1756-CP3 serial cable • 1747-CP3 cable from the SLC product family. If you use this cable, the controller door may not close. 1 2 Item Description 1 Workstation end 2 Controller end 42576 If you make your own serial cable, limit the length to 15.2 m (50 ft), wire the connectors as follows, and attach the shield to both connectors. 2 1 1 CD 1 CD 2 RDX 2 RDX 3 TXD 3 TXD 4 DTR 4 DTR COMMON COMMON 6 DSR 6 DSR 7 RTS 7 RTS 8 CTS 8 CTS 9 9 Item Description 1 Workstation 2 Controller 42231 Publication 1756-IN101L-EN-P - June 2008 36 ControlLogix Controller and Memory Board Interpreting the Status Indicators The following table describes the status indicators. Indicator Status Description RUN Off The controller is in Program or Test mode. See Choosing the Operating Mode of the Controllers. Solid green The controller is in Run mode. See Choosing the Operating Mode of the Controllers. I/O Off •If no devices are in the I/O configuration of the controller, add the required devices to the I/O configuration of the controller. •If the controller does not contain a project (controller memory is empty), download the project to the controller. FORCE Solid green The controller is communicating with all the devices in its I/O configuration Flashing green One or more devices in the I/O configuration of the controller are not responding. Go online with RSLogix 5000 software and check the I/O configuration of the controller. Flashing red The chassis is bad. Replace the chassis. Off • No tags contain I/O force values. • I/O forces are inactive (disabled). Solid amber • I/O forces are active (enabled). • I/O force values may or may not exist. • Use caution if you install (add) a force. If you install (add) a force, it immediately takes effect. Flashing amber One or more input or output addresses have been forced to an On or Off state, but the forces have not been enabled. Use caution if you enable I/O forces. If you enable I/O forces, all existing I/O forces also take effect. Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 37 Indicator Status Description RS232 Off There is no activity. Solid green Data is being received or transmitted. Off For a Series A controller, the controller does not show this indication. Solid green For a Series B controller, during power-down, the controller is saving the project to its internal nonvolatile memory. If the BAT status indicator is solid red before you turn off the power, the BAT status indicator remains solid red even during the save. Solid red If the battery is not installed, install a battery. If the battery is 95% or more discharged, replace the battery. Off No power is applied. When ready, turn on power to the controller. Flashing red If a new controller (just out of the box), the controller requires a firmware update. See Update the Controller. BAT OK If the controller is not a new controller (previously in operation), a major fault occurred. See Clear a Major Fault. Solid red The controller detected a nonrecoverable fault, so it cleared the project from memory. See Clear a Nonrecoverable Fault. Solid green The controller is ok. Flashing green The controller is storing or loading a project to or from nonvolatile memory. If the controller has a CompactFlash card, leave the card in the controller until the OK status indicator turns solid green. Publication 1756-IN101L-EN-P - June 2008 38 ControlLogix Controller and Memory Board Clear a Major Fault 1. Go online with RSLogix 5000 software and get the fault code. 2. Determine what to do next. Fault Type Fault Code Action 1 60 A. Clear the fault. B. Download the project to the controller. C. Return the controller to the Run/Remote Run mode. Follow these steps if the problem persists: A. Before you cycle power to the controller, record the state of the OK and RS232 status indicators. B. Contact Rockwell Automation support. 1 61 A. To get diagnostic information about the fault, see Knowledgebase document A92558072. To get the document, see the back of this publication. B. Clear the fault. C. Download the project to the controller. D. Return the controller to the Run/Remote Run mode. None of the above None of the above A. Clear the fault. B. Correct the reason for the fault. C. Return the controller to the Run/Remote Run mode. To use the keyswitch of the controller to clear a major fault, turn the keyswitch in the following sequence: 1. PROG. 2. RUN. 3. PROG. Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 39 Clear a Nonrecoverable Fault 1. Cycle power to the chassis. 2. Determine what to do next: If the OK status indicator is Then Solid green A. Download the project to the controller. B. Return the controller to the Run/Remote Run mode. Flashing red A. Go online with RSLogix 5000 software and clear the major fault. B. Download the project to the controller. C. Return the controller to the Run/Remote Run mode. Solid red Contact your Rockwell Automation representative or local distributor. Follow these steps if the problem persists. 1. Before you cycle power to the controller, record the state of the OK and RS232 status indicators. 2. Contact Rockwell Automation support. See the back of this publication. Publication 1756-IN101L-EN-P - June 2008 40 ControlLogix Controller and Memory Board Choosing the Operating Mode of the Controllers Do you need to schedule a ControlNet network? Do you want to prevent RSLogix 5000 software from changing the mode? Yes Yes No Do you want to execute the logic in the controller? B No Turn the keyswitch to PROG (Program mode). A Yes Do you want the logic to control the output devices? Yes No No Turn the keyswitch to A PROG and then to REM (Remote Program mode). Do you want to prevent RSLogix 5000 software from: • changing the mode • downloading a project No • performing online edits Yes 1. Turn the keyswitch to REM. 2. Go online with RSLogix 5000 software and choose Test mode. Turn the keyswitch to RUN (Run mode). A Outputs revert to their configured state for Program mode. B This includes Message (MSG) instructions. IMPORTANT Turn the keyswitch to RUN and then to REM A (Remote Run mode). • All modes send and receive data in response to a message from another controller. • All modes produce and consume tags. Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 41 Specifications Specifications - ControlLogix Controllers Cat. No. Memory Nonvolatile Memory Data and Logic(1) Yes(2) 1756-L55M22 750 KB 208 KB 1756-L55M23 1.5 MB 1756-L55M24 3.5 MB 1756-L61/A 2 MB 1756-L62/A 4 MB 1756-L63/A 8 MB 1756-L61/B 2 MB 1756-L62/B 4 MB 1756-L63/B 8 MB 1756-L64/B 16 MB 1756-L65/B 32MB Yes Backplane Current @ 5.1V DC @ 24V DC 1.23 A 0.014 A Power Dissipation Thermal Dissipation Weight, approx. 5.6 W 19.1 BTU/hr 0.35 kg (12.5 oz) 0.35 kg (12.5 oz) 1.25 A 478 KB Yes(3) 1.20 A 14 mA 5.7 W 19.4 BTU/hr 0.36 kg (12.8 oz) 3.5 W 11.9 BTU/hr 0.32 kg (11.3 oz) 0.35 kg (12.4 oz) (1) Data and logic memory stores: tags other than I/O, produced, or consumed tags; logic routines; and communication with OPC/DDE tags that use RSLinx software (also uses I/O memory). (2) I/O memory stores: I/O tags, produced tags, consumed tags, communication via Message (MSG) instructions, communication with workstations, and communication with OPC/DDE tags that use RSLinx software (also uses data and logic memory). (3) Requires a 1784-CF64 Industrial CompactFlash card. Publication 1756-IN101L-EN-P - June 2008 42 ControlLogix Controller and Memory Board ControlLogix Controller Common Specifications - 1756-L1, 1756-L1M1, 1756-L1M2, 1756-L1M3, 1756-L55, 1756-L55M12, 1756-L55M13, 1756-L55M14, 1756-L55M16, 1756-L55M22, 1756-L55M23, 1756-L55M24, 1756-L61, 1756-L62, 1756-L63, 1756-L64, and 1756-L65 Attribute Value Temperature, operating IEC 60068-2-1 (Test Ad, Operating Cold), IEC 60068-2-2 (Test Bd, Operating Dry Heat), IEC 60068-2-14 (Test Nb, Operating Thermal Shock): • 0 … 60 °C (32…140 °F) Temperature, storage IEC 60068-2-1 (Test Ab, Unpackaged Nonoperating Cold), IEC 60068-2-2 (Test Bb, Unpackaged Nonoperating Dry Heat), IEC 60068-2-14 (Test Na, Unpackaged Nonoperating Thermal Shock): • -40… 85 °C (-40…185 °F) Relative humidity IEC 60068-2-30 (Test Db, Unpackaged Damp Heat): • 5…95% noncondensing Vibration IEC60068-2-6 (Test Fc, Operating): • 2 g @ 10…500 Hz Shock, operating IEC60068-2-27 (Test Ea, Unpackaged Shock): • 30 g Shock, nonoperating IEC60068-2-27 (Test Ea, Unpackaged Shock): • 50 g Emissions CISPR 11: • Group 1, Class A ESD immunity IEC 61000-4-2: • 6 kV contact discharges • 8 kV air discharges Radiated RF immunity IEC 61000-4-3: • 10V/M with 1 kHz sine-wave 80% AM from 80…2000 MHz • 10V/M with 200 Hz 50% Pulse 100% AM at 900 Mhz • 10V/M with 200 Hz 50% Pulse 100% AM at 1890 Mhz • 1V/m with 1 kHz line-wave 80% AM from 2.0…2.7 GHz EFT/B immunity IEC 61000-4-4: • ±4 kV at 5 kHz on communications ports Surge transient immunity IEC 61000-4-5: • ±2 kV line earth (CM) on communications ports Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 43 ControlLogix Controller Common Specifications - 1756-L1, 1756-L1M1, 1756-L1M2, 1756-L1M3, 1756-L55, 1756-L55M12, 1756-L55M13, 1756-L55M14, 1756-L55M16, 1756-L55M22, 1756-L55M23, 1756-L55M24, 1756-L61, 1756-L62, 1756-L63, 1756-L64, and 1756-L65 Attribute Value Conducted RF immunity IEC 61000-4-6: • 10V rms with 1 kHz sine-wave 80% AM from 150 kHz…80 MHz Enclosure type rating None, open style Isolation voltage 30V (continuous), Basic Insulation Type, RS232 to system Wiring category(1) 2 - on communications ports Programming cable 1756-CP3 or 1747-CP3 serial cable North American temperature code T4A IEC temperature code T4 Intrinsically safe No Replacement battery 1756-L1, 1756-L1M1, 1756-L1M2, 1756-L1M3: 1756-BA1 (0.59 g lithium) • Controllers type tested to withstand 707V DC for 60 s 1756-L55, 1756-L55M12, 1756-L55M13, 1756-L55M14, 1756-L55M16, 1756-L55M22, 1756-L55M23, 1756-L55M24: 1756-BA1 (0.59 g lithium) 1756-L61/A, 1756-L62/A, 1756-L63/A: 1756-BA1 (0.59 g lithium) 1756-L61/B, 1756-L62/B, 1756-L63/B, 1756-L64/B, 1756-L65/B: 1756-BA2(0.50 g lithium) 1756-BATM battery module: 1756-BATA (10 g lithium) (1) Use this Conductor Category information for planning conductor routing. Refer to Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1. Publication 1756-IN101L-EN-P - June 2008 44 ControlLogix Controller and Memory Board ControlLogix Memory Board Specifications - 1756-M1, 1756-M2, 1756-M3, 1756-M12, 1756-M13, 1756-M14, 1756-M16, 1756-M22, 1756-M23, and 1756-M24 Attribute Value Temperature, operating EC 60068-2-1 (Test Ad, Operating Cold), IEC 60068-2-2 (Test Bd, Operating Dry Heat), IEC 60068-2-14 (Test Nb, Operating Thermal Shock): • 0 … 60 °C (32…140 °F) Temperature, storage IEC 60068-2-1 (Test Ab, Unpackaged Nonoperating Cold), IEC 60068-2-2 (Test Bb, Unpackaged Nonoperating Dry Heat), IEC 60068-2-14 (Test Na, Unpackaged Nonoperating Thermal Shock): -40… 85 °C (-40…185 °F) Relative humidity EC 60068-2-30 (Test Db, Unpackaged Damp Heat): • 5…95% noncondensing Vibration IEC 60068-2-6 (Test Fc, Operating): • 2 g @ 10…500 Hz Shock, operating IEC60068-2-27 (Test Ea, Unpackaged Shock): • 30 g Shock, nonoperating IEC60068-2-27 (Test Ea, Unpackaged Shock): • 50 g Emissions CISPR 11: • Group 1, Class A ESD immunity IEC 61000-4.2: • 6 kV indirect contact discharge • 8 kV air discharge Radiated RF immunity IEC 61000-4-3: • 10V/m with 1 kHz sine-wave 80% AM from 80…2000 MHz • 10V/m with 200 Hz 50% Pulse 100% AM at 900 MHz • 10V/m with 200 Hz 50% Pulse 100% AM at 1890 MHz • 1V/m with 1 kHz line-wave 80% AM from 2.0…2.7 GHz Enclosure type rating None, open style North American temperature code T4A IEC temperature code T4 Intrinsically safe No Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 45 Industrial CompactFlash Card Specifications - Industrial CompactFlash Card - 1784-CF64, 1784-CF128 Attribute Value User available memory 64 MB, 128 MB Nonvolatile memory Yes Weight, approx. 14.2 g (0.5 oz) Temperature, operating IEC 60068-2-1 (Test Ad, Operating Cold), IEC 60068-2-2 (Test Bd, Operating Dry Heat), IEC 60068-2-14 (Test Nb, Operating Thermal Shock): • 0…60 °C (32…140 °F) Temperature, storage IEC 60068-2-1 (Test Ab, Unpackaged Nonoperating Cold), IEC 60068-2-2 (Test Bb, Unpackaged Nonoperating Dry Heat), IEC 60068-2-14 (Test Na, Unpackaged Nonoperating Thermal Shock): • -40…85 °C (-40…185 °F) Relative humidity IEC 60068-2-30 (Test Db, Unpackaged Damp Heat): • 5…95% noncondensing Vibration IEC 60068-2-6 (Test Fc, Operating): • 2 g @ 10…500 Hz Shock, operating IEC 60068-2-27 (Test Ea, Unpackaged Shock): • 30 g Shock, nonoperating IEC 60068-2-27 (Test Ea, Unpackaged Shock): • 50 g Emissions CISPR 11: • Group 1, Class A ESD immunity IEC 61000-4-2: • 4 kV contact discharges • 8 kV air discharges Radiated RF immunity IEC 61000-4-3: • 10V/m with 1 kHz sine-wave 80% AM from 80…2000 MHz • 10V/m with 200 Hz 50% Pulse 100% AM at 900 Mhz • 10V/m with 200 Hz 50% Pulse 100% AM at 1890 Mhz • 1V/m with 1 kHz line-wave 80% AM from 2.0…2.7 GHz Publication 1756-IN101L-EN-P - June 2008 46 ControlLogix Controller and Memory Board Certifications - ControlLogix Controller Certifications(1) Cat. No. Certification Description 1756-L1, 1756-L55 UL UL Listed Industrial Control Equipment. See UL File E65584. CSA CSA Certified Process Control Equipment. See CSA File LR54689C. CSA Certified Process Control Equipment for Class I, Division 2 Group A,B,C,D Hazardous Locations. See CSA File LR69960C. CE European Union 2004/108/IEC EMC Directive, compliant with: • EN 61326-1; Meas./Control/Lab., Industrial Requirements • EN 61000-6-2; Industrial Immunity • EN 61000-6-4; Industrial Emissions • EN 61131-2; Programmable Controllers ( Clause 8, Zone A & B) C-Tick Australian Radiocommunications Act, compliant with: AS/NZS CISPR 11; Industrial Emissions EEx European Union 94/9/EC ATEX Directive, compliant with: EN 60079-15; Potentially Explosive Atmospheres, Protection ‘n’ (Zone 2) Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 47 Certifications - ControlLogix Controller Certifications(1) Cat. No. 1756-L61, 1756-L62, 1756-L63, 1756-L64, 1756-L65 (1) Certification Description c-UL-us UL Listed Industrial Control Equipment, certified for US and Canada. See UL File E65584. c-UL-us UL Listed for Class I, Division 2 Group A,B,C,D Hazardous Locations, certified for U.S. and Canada. See UL File E194810. CSA CSA Certified Process Control Equipment. See CSA File LR54689C. CSA Certified Process Control Equipment for Class I, Division 2 Group A,B,C,D Hazardous Locations. See CSA File LR69960C. FM FM Approved Equipment for use in Class I Division 2 Group A,B,C,D Hazardous Locations CE European Union 2004/108/IEC EMC Directive, compliant with: • EN 61326-1; Meas./Control/Lab., Industrial Requirements • EN 61000-6-2; Industrial Immunity • EN 61000-6-4; Industrial Emissions • EN 61131-2; Programmable Controllers (Clause 8, Zone A & B) C-Tick Australian Radiocommunications Act, compliant with: AS/NZS CISPR 11; Industrial Emissions EEx European Union 94/9/EC ATEX Directive, compliant with: EN 60079-15; Potentially Explosive Atmospheres, Protection “n” (Zone 2) When the product is marked. See the Product Certification link at http://www.ab.com for Declarations of Conformity, Certificates, and other certification details. Publication 1756-IN101L-EN-P - June 2008 48 ControlLogix Controller and Memory Board Certifications - ControlLogix Memory Board(1) Cat. No. 1756-M1, 1756-M2 1756-M3 1756-M12 1756-M13 1756-M14 1756-M16 1756-M22 1756-M23 1756-M24 (1) Certification Description UR UL Recognized Component Industrial Control Equipment. See UL File E65584. CSA CSA Certified Process Control Equipment. See CSA File LR54689C. CSA Certified Process Control Equipment for Class I, Division 2 Group A,B,C,D Hazardous Locations. See CSA File LR69960C. CE European Union 2004/108/IEC EMC Directive, compliant with: • EN 61326-1; Meas./Control/Lab., Industrial Requirements • EN 61000-6-2; Industrial Immunity • EN 61000-6-4; Industrial Emissions • EN 61131-2; Programmable Controllers (Clause 8, Zone A & B) C-Tick Australian Radiocommunications Act, compliant with: AS/NZS CISPR 11; Industrial Emissions EEx European Union 94/9/EC ATEX Directive, compliant with: EN 60079-15; Potentially Explosive Atmospheres, Protection “n” (Zone 2) When product is marked. See the Product Certification link at http://www.ab.com for Declarations of Conformity, Certificates, and other certification details. Certifications - 1784-CF64 and 1784-CF128 Industrial CompactFlash Card(1) Certification Description CE European Union 2004/108/IEC EMC Directive, compliant with: • EN 61326-1; Meas./Control/Lab., Industrial Requirements • EN 61000-6-2; Industrial Immunity • EN 61000-6-4; Industrial Emissions • EN 61131-2; Programmable Controllers (Clause 8, Zone A & B) C-Tick (1) Australian Radiocommunications Act, compliant with: AS/NZS CISPR 11; Industrial Emissions When product is marked. See the Product Certification link at http://www.ab.com for Declarations of Conformity, Certificates, and other certification details. Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 49 Additional Resources These documents contain additional information concerning related Rockwell Automation http://www.ab.com products. Resource Description ControlFLASH Firmware Upgrade Kit Quick Start, publication 1756-QS105 Contains information on how to upgrade and manage module firmware. ControlLogix Controllers User Manual, publication 1756-UM001 Contains information on how to install, configure, program, and operate a ControlLogix system. ControlLogix Redundancy System User Manual, publication 1756-UM523 Contains information about ControlLogix redundancy systems and media. ControlLogix Chassis-Series B Installation Instructions, publication 1756-IN080 Contains information on how to install a ControlLogix chassis. ControlLogix Power Supplies Installation Instructions, publication 1756-IN596 Contains information on how to install the 1756-PA75 and 1756-PB75 ControlLogix power supplies. Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1 Provides general guidelines for installing a Rockwell Automation industrial system. Product Certifications website, http://ab.com Provides declarations of conformity, certificates, and other certification details. You can view or download publications at http://literature.rockwellautomation.com. To order paper copies of technical documentation, contact your local Rockwell Automation distributor or sales representative. Publication 1756-IN101L-EN-P - June 2008 50 ControlLogix Controller and Memory Board Notes: Publication 1756-IN101L-EN-P - June 2008 ControlLogix Controller and Memory Board 51 Notes: Publication 1756-IN101L-EN-P - June 2008 Rockwell Automation Support Rockwell Automation provides technical information on the Web to assist you in using its products. At http://support.rockwellautomation.com, you can find technical manuals, a knowledge base of FAQs, technical and application notes, sample code and links to software service packs, and a MySupport feature that you can customize to make the best use of these tools. For an additional level of technical phone support for installation, configuration, and troubleshooting, we offer TechConnect support programs. For more information, contact your local distributor or Rockwell Automation representative, or visit http://support.rockwellautomation.com. Installation Assistance If you experience a problem within the first 24 hours of installation, please review the information that's contained in this manual. You can also contact a special Customer Support number for initial help in getting your product up and running. United States 1.440.646.3434 Monday – Friday, 8 a.m. – 5 p.m. EST Outside United States Please contact your local Rockwell Automation representative for any technical support issues. New Product Satisfaction Return Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing facility. However, if your product is not functioning and needs to be returned, follow these procedures. United States Contact your distributor. You must provide a Customer Support case number (call the phone number above to obtain one) to your distributor in order to complete the return process. Outside United States Please contact your local Rockwell Automation representative for the return procedure. Allen-Bradley, ControlLogix, Rockwell Automation, RSLogix 5000, TechConnect, ControlFlash, and RSLinx are trademarks of Rockwell Automation, Inc. Trademarks not belonging to Rockwell Automation are property of their respective companies.. Publication 1756-IN101L-EN-P - June 2008 Supersedes Publication 1756-IN101K-EN-P - August 2006 PN-27699 Copyright © 2008 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A. ">
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