HP Deskjet 6980 Printer series User guide

HP Deskjet 6980 Printer series User guide

HP Deskjet 6980 series

User's guide

Hewlett-Packard Company notices

The information contained in this document is subject to change without notice.

All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Microsoft, Windows, and Windows XP are registered trademarks of Microsoft

Corporation.

TrueType is a U.S. trademark of Apple

Computer, Inc.

Adobe, Adobe Photoshop, and Acrobat are trademarks of Adobe Systems

Incorporated.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-

Packard Company under license.

Copyright 2005 Hewlett-Packard

Development Company, L.P.

Accessibility

The HP printer provides a number of features that make it accessible for people with disabilities.

Visual

The printer software is accessible for users with visual impairments or low vision through the use of Windows accessibility options and features. It also supports most assistive technology such as screen readers,

Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the HP printer have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the printer software functions can be executed through keyboard commands. The software also supports

Windows accessibility options such as

StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at: www.hp.com/accessibility .

Contents

1

Welcome.................................................................................................................4

2

Special features.....................................................................................................5

3

Get started..............................................................................................................6

Printer features .......................................................................................................6

Buttons and lights ...................................................................................................8

Paper trays ...........................................................................................................10

Photo/envelope feeder .........................................................................................12

Print cartridges .....................................................................................................15

Ink-backup mode ..................................................................................................16

Automatic paper-type sensor ...............................................................................17

4

Connect to the printer.........................................................................................18

USB ......................................................................................................................18

Wireless networking .............................................................................................19

Wired Ethernet networking ...................................................................................47

Bluetooth wireless printing ...................................................................................53

HP iPAQ Wi-Fi printing .........................................................................................57

5

Print photos.........................................................................................................59

Print borderless photos ........................................................................................59

Print photos with a border ....................................................................................61

HP Real Life technologies ....................................................................................62

Photo print cartridge .............................................................................................63

Maximum dpi ........................................................................................................64

Advanced color settings .......................................................................................65

Color management ...............................................................................................66

Gray photo print cartridge .....................................................................................66

Exif Print ...............................................................................................................67

Store and handle photo paper ..............................................................................67

Save money when printing photos .......................................................................68

6

Print photos from a digital camera....................................................................69

Use a PictBridge camera ......................................................................................69

Use a Bluetooth camera phone ............................................................................71

7

Print other documents........................................................................................72

E-mail ...................................................................................................................72

Letters ...................................................................................................................73

Documents ...........................................................................................................74

Envelopes .............................................................................................................75

Brochures .............................................................................................................76

Greeting cards ......................................................................................................77

Postcards ..............................................................................................................78

Transparencies .....................................................................................................79

Labels ...................................................................................................................80

Index cards and other small media ......................................................................82

Booklets ................................................................................................................83

Posters .................................................................................................................84

Iron-on transfers ...................................................................................................85

User's guide 1

2

Banners ................................................................................................................86

CD/DVD tattoos ....................................................................................................87

8

Printing tips..........................................................................................................90

Printing shortcuts ..................................................................................................90

Fast/economical printing .......................................................................................91

General everyday printing ....................................................................................91

Presentation printing ............................................................................................91

Print in grayscale ..................................................................................................91

Select a print quality .............................................................................................92

Set the page order ................................................................................................92

Print multiple pages on a single sheet of paper ...................................................93

Print a different first page .....................................................................................93

Print preview .........................................................................................................95

Set a custom paper size .......................................................................................95

Select a paper type ..............................................................................................96

Select a paper source ..........................................................................................96

Print task quick sets ..............................................................................................97

Automatic two-sided printing ................................................................................99

Manual two-sided printing ..................................................................................101

Resize a document .............................................................................................105

Watermarks ........................................................................................................107

9

Printer software.................................................................................................109

Printer Properties dialog box ..............................................................................109

What's This? help ...............................................................................................109

Ink Status window ...............................................................................................109

Download printer software updates ....................................................................110

10 Maintenance.......................................................................................................112

Install print cartridges .........................................................................................112

Set the auto-off feature .......................................................................................115

Align the print cartridges .....................................................................................115

Calibrate color ....................................................................................................116

Automatically clean print cartridges ....................................................................116

Print a test page .................................................................................................116

View estimated ink levels ...................................................................................116

Maintain the printer body ....................................................................................117

Remove ink from your skin and clothing ............................................................117

Manually clean print cartridges ...........................................................................117

Maintain print cartridges .....................................................................................118

Printer Toolbox ...................................................................................................119

11 Troubleshooting................................................................................................121

Ethernet problems ..............................................................................................121

Wireless communication problems .....................................................................123

Printer does not print ..........................................................................................127

Paper jam ...........................................................................................................128

Paper problems ..................................................................................................129

Paper mismatch ..................................................................................................130

Printer is stalled ..................................................................................................131

Print cartridge problems .....................................................................................131

Photos do not print correctly ...............................................................................133

PictBridge problems ...........................................................................................136

HP Deskjet 6980 series

Contents

Bluetooth printing problems ................................................................................137

Banners do not print correctly ............................................................................138

Print quality is poor .............................................................................................139

Document is misprinted ......................................................................................140

Problems with borderless documents ................................................................141

Error messages ..................................................................................................145

Printer lights are on or flashing ...........................................................................147

Document prints slowly .......................................................................................149

If you continue to have problems .......................................................................150

HP support process ............................................................................................150

12 Accessories.......................................................................................................151

Automatic Two-Sided Printing Accessory (duplexer) .........................................151

250-Sheet Plain Paper Tray ...............................................................................159

Auto Two-Sided Print Accessory with Small Paper Tray ....................................166

13 Supplies..............................................................................................................176

Paper ..................................................................................................................176

USB cables .........................................................................................................176

Accessories ........................................................................................................176

14 Specifications ...................................................................................................177

Printer specifications ..........................................................................................177

15 Environmental information...............................................................................178

Environmental statement ....................................................................................178

Print cartridge recovery ......................................................................................179

User's guide 3

4

1

Welcome

To find an answer to a question, select one of the following topics:

Special features

Get started

Connect to the printer

Print photos

Print photos from a digital camera

Print other documents

Printing tips

Printer software

Maintenance

Troubleshooting

Optional accessories

Supplies

Specifications

Environmental information

HP Deskjet 6980 series

2

Special features

Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features:

Built-in networking capabilities: Connect to either a

wired or a

wireless

network without using an external print server.

Ink-backup mode: Use

ink-backup mode to continue printing with one print

cartridge when the other print cartridge has run out of ink.

Print Cancel button: Cancel print jobs at the touch of a

button .

Borderless printing: Use the entire page surface when printing photos

and

brochures with the borderless printing feature.

Real Life technologies: Get better photos easier with

HP Real Life technologies .

Automatic red-eye removal and adaptive lighting to enhance detail in shadows are just a few of the many technologies included.

Six-ink upgradeable printing: Enhanced photo printing with a six-ink

photo print cartridge

(purchased separately).

HP Vivera Inks deliver true-to-life photo quality and exceptional fade resistance resulting in vivid colors that last. HP Vivera Inks are specially-formulated and scientifically tested for quality, purity and fade resistance.

Printing from a digital camera: Print photos directly from a PictBridge-compatible camera using the

front USB port .

Automatic paper-type sensor: Use the auto paper-type sensor to optimize print

quality for various papers.

Quiet Mode: Use the Quiet Mode

button

when you require quieter printing such as with a baby sleeping or a client in the office.

Photo/envelope feeder: Use the

photo/envelope feeder to conveniently print single

envelopes, photos, or postcards.

Bluetooth printing: Print images without a cable using Bluetooth. Use an optional

HP Bluetooth Wireless Printer Adapter to print images from most Bluetooth devices

to the printer without a cable connection.

Optional Automatic Two-Sided Printing Accessory: Purchase an

Automatic

Two-Sided Printing Accessory to print two-sided documents automatically.

Optional Auto Two-Sided Print Accessory with Small Paper Tray: Purchase an

Auto Two-Sided Print Accessory with Small Paper Tray to print two-sided documents

automatically and load small media from the back of the printer.

Optional 250-Sheet Plain Paper Tray Accessory: Purchase a

250-Sheet Plain

Paper Tray Accessory to expand the printer's paper-handling capability.

User's guide 5

6

3

Get started

Printer features

Buttons and lights

Paper trays

Photo/envelope feeder

Print cartridges

Ink-backup mode

Automatic paper-type sensor

For a description of the optional accessories, see the

optional accessories page .

Printer features

The printer has several features to make printing easier and more efficient.

1

Buttons and lights

2

Paper trays

3

Photo/envelope feeder

4

Front USB port

HP Deskjet 6980 series

1

Print cartridges

2

Automatic paper-type sensor

(not illustrated)

3

Ink-backup mode (not illustrated)

1

Rear USB port

2

Wired Ethernet port

Optional accessories

User's guide

Automatic Two-Sided

Printing Accessory

(optional)

250-Sheet Plain Paper

Tray (optional)

Auto Two-Sided Print Accessory with Small Paper Tray (optional)

7

Chapter 3

Buttons and lights

Use the printer buttons to turn the printer on and off, cancel a print job, restart a job, operate in Quiet Mode, and set up a wireless connection with SecureEasySetup. The printer lights give you visual cues about the status of the printer.

8

1 Power button and light

2 Print Cancel button

3 Resume button and light

4 Report Page button

5 Quiet mode button

6 SecureEasySetup button

7 Network light

8 Print Cartridge Status lights

9 Wireless Status light

For a description of the following buttons and lights, click the appropriate option:

Report Page button

SecureEasySetup button

Network light

Wireless Status light

Power button and light

Use the Power button to turn the printer on and off. It can take a few seconds for the printer to turn on after you press the Power button.

The Power light flashes when the printer is processing.

Caution

Always use the Power button to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off might cause printer failure.

The printer is designed with an auto-off feature

that, when set, automatically places the printer into a low power mode when it has been idle for 30 minutes. In this mode, the printer continues to consume a maximum 3.0 watts of power with the radio off (maximum

5.5 watts with the radio on) and turns back on automatically when print jobs are sent to the printer. You can manually turn the printer off by pressing and holding the Power button

HP Deskjet 6980 series

for three seconds. When the printer is manually turned off, the printer uses less than one watt of power.

Note

Energy consumption can be prevented by turning the printer power off, and then disconnecting the end of the printer power cord from the electrical source.

Print Cancel button

Pressing the Print Cancel button cancels the current print job.

Resume button

The Resume light flashes when an action is required, such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to continue printing.

Quiet mode button

Use the Quiet Mode feature when you have an occasion that requires quieter printing such as a baby sleeping or a client in the office. By pressing the Quiet Mode button, the speed and sound level of the print job is reduced. To resume normal printing speed, press the Quiet Mode button again. The button is illuminated when Quiet Mode is active.

Quiet mode can be used in Normal, Fast Normal, and Draft print modes.

If the printer is printing while the Quiet Mode button is pressed, Quiet Mode goes into effect on the next page. The light on the Quiet Mode button will blink to show that the mode is pending, and then turn on fully when Quiet Mode is in effect.

Print Cartridge Status lights

The Print Cartridge Status lights indicate the status of the print cartridges .

1 Print Cartridge Status lights

User's guide 9

Chapter 3

1.

The left status light represents the tri-color print cartridge, which is installed in the left side of the print cartridge cradle.

– The light is on and solid when the tri-color print cartridge is low on ink.

– The light flashes when the tri-color print cartridge needs to be serviced.

2.

The right status light represents the print cartridge that is installed in the compartment on the right side of the print cartridge cradle. That print cartridge can

be the black print cartridge, the photo print cartridge , or the

gray photo print cartridge

.

– The light is on and solid when the black, photo, or gray photo print cartridge is low on ink.

– The light flashes when the black, photo, or gray photo print cartridge needs to be serviced.

PictBridge lights

Plug a PictBridge-enabled camera into the front USB port using a digital camera USB cable to print digital photographs.

1 Connection light

2 Error light

When a PictBridge-compatible camera is connected correctly, the green Connection light is illuminated. The printer Power light flashes and the Connection light remains lit solid when printing from the camera. If the camera is not PictBridge-compatible or is not in

PictBridge mode, the amber Error light flashes.

Paper trays

The printer has two paper trays:

In tray

The In tray holds paper or other media.

10 HP Deskjet 6980 series

1 In tray

Slide the paper guides firmly against the edges of the media on which you are printing.

1 Paper-width guide

2 Paper-length guide

Out tray

Printed pages are deposited in the Out tray.

1 Out tray

2 Photo/envelope feeder

Use the

photo/envelope feeder

to print single envelopes, small photos, and cards.

Raise the Out tray to load paper or other media. Lower the Out tray before printing.

User's guide 11

Chapter 3

To prevent paper from falling out of the Out tray, fully pull out the Out-tray extension. If you are printing in the Fast draft mode, unfold the Out-tray extension stop.

Do not unfold the Out-tray extension stop when printing on legal paper.

1 Out-tray extension

2 Out-tray extension stop

After the print job is complete, fold the Out-tray extension stop, and then push the Outtray extension into the Out tray.

Photo/envelope feeder

Use the photo/envelope feeder to print a variety of media sizes including the following documents:

Envelopes

Photos

Postcards

12 HP Deskjet 6980 series

1 Photo/envelope feeder

Envelopes

Follow these steps to use the photo/envelope feeder for single envelopes:

1.

Insert the envelope into the photo/envelope feeder with the side to be printed on facing down and the flap to the left.

2.

Push the envelope into the printer as far as it will go without bending.

3.

Slide the photo/envelope feeder forward as far as it will go.

4.

Print the

envelope .

User's guide 13

Chapter 3

Photos

Follow these steps to use the photo/envelope feeder to print a single photo:

1.

Insert the photo paper into the photo/envelope feeder with the side to be printed on facing down.

2.

Gently push the photo paper into the photo/envelope feeder as far as it will comfortably go.

3.

Slide the photo/envelope feeder forward as far as it will go.

4.

Print the photo .

Postcards

Follow these steps to use the photo/envelope feeder to print a single postcard:

1.

Insert the postcard into the photo/envelope feeder with the side to be printed on facing down.

2.

Gently push the postcard into the photo/envelope feeder as far as it will comfortably go.

14 HP Deskjet 6980 series

3.

Slide the photo/envelope feeder forward as far as it will go.

4.

Print the

postcard .

Print cartridges

Four print cartridges can be used with the printer.

1 Black print cartridge

2 Tri-color print cartridge

3 Photo print cartridge

4 Gray photo print cartridge

Note

The availability of print cartridges varies by country/region.

Use print cartridges

The print cartridges can be used in the following ways:

Everyday printing: Use the black and tri-color print cartridges for everyday print jobs.

Quality color photos: For more vibrant colors when printing color photographs or other special documents, remove the black print cartridge and install a photo print cartridge. The photo print cartridge, in combination with the tri-color print cartridge, provides you with virtually grain-free photos.

Quality black and white photos: For outstanding black and white photographs, remove the black print cartridge and use a gray photo print cartridge in combination with the tri-color print cartridge.

Replace print cartridges

When buying print cartridges, look for the print cartridge selection number.

User's guide 15

Chapter 3

You can find the selection number in three places:

● Selection number label: Look at the label on the print cartridge that you are replacing.

1 Selection number label

● Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer.

● Print Cartridge Ordering Information dialog box: For a list of print cartridge selection numbers, open the printer

Toolbox , click the Estimated Ink Level tab, and then click

the Print Cartridge Information button.

If a print cartridge runs out of ink, the printer can operate in

ink-backup mode .

For information about installing a replacement print cartridge, see the

print cartridge installation page.

Ink-backup mode

Use the ink-backup mode to operate the printer with only one print cartridge. The inkbackup mode is initiated when a print cartridge is removed from the print cartridge cradle.

Ink-backup mode output

Printing in ink-backup mode slows the printer and affects the quality of printouts.

Installed print cartridge

Gray photo print cartridge

Result

Black print cartridge Colors print as grayscale.

Tri-color print cartridge Colors print but black is grayed and is not a true black.

Photo print cartridge Colors print as grayscale.

Colors print as grayscale.

Note

HP does not recommend using the photo print cartridge or the gray photo print cartridge for ink-backup mode.

16 HP Deskjet 6980 series

Exit ink-backup mode

Install two print cartridges in the printer to exit ink-backup mode.

For instructions about installing a print cartridge, see the

print cartridge installation

page.

Automatic paper-type sensor

The HP automatic paper-type sensor detects the paper in the printer, and then selects optimal print settings for that media. The result is fewer mouse clicks to start printing, and automatic optimal print quality on plain, photo, brochure and other high-quality papers. The sensor also checks the paper width to ensure it matches the size selected in the printer software. If the widths are different, the printer warns you so that you do not waste a sheet of paper.

When the auto paper-type sensor is engaged, the printer uses a red optical sensor light to scan the first page of a document and determine the best paper-type setting and check paper width. If the paper width is different from the printer software, the printer warns you and gives you the opportunity to stop printing. If the width matches, the printer determines the paper-type setting and the page is printed.

Note

The Automatic Paper-Type Sensor is not available for documents that are printed from the 250-Sheet Plain Paper Tray Accessory or the Auto Two-Sided

Print Accessory with Small Paper Tray.

For more information about using the automatic paper-type setting, see

Select a paper type

.

Caution

Do not place the printer in direct sunlight. Direct sunlight can interfere with the auto paper-type sensor.

User's guide 17

4

Connect to the printer

Wireless networking

Wired Ethernet networking

Connecting a digital camera

USB

Bluetooth wireless printing

HP iPAQ Wi-Fi printing

USB

The printer connects to the computer with a universal serial bus (USB) cable. The computer must be running Windows 98 SE or later to use a USB cable.

18

For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer.

Note

A USB cable might not be packaged with the printer.

Change the printer from a USB connection to a network connection

If you first install the printer with a USB connection, you can later change to either a wireless or Ethernet network connection. If you already understand how to connect to a network, you can use the general instructions that follow. For more detailed instructions on connecting the printer to a network, see the Setup Guide.

Note

For optimal performance and security in a wireless network, use an access point (such as a wireless router) to connect the printer.

To change a USB connection to a wireless connection

1.

Unplug the USB connection from the back of the printer.

2.

Insert the printer software CD in the computer CD-ROM drive, and then follow the onscreen instructions.

This runs the Setup Wizard.

3.

On the Connection Type screen, select Wireless, and then click Next.

HP Deskjet 6980 series

4.

Follow the onscreen instructions to complete the network installation.

5.

When the installation is complete, open Printers and Faxes in Control Panel and delete the printers for the USB installation.

To change a USB connection to a wired (Ethernet) connection

1.

Unplug the USB connection from the back of the printer.

2.

Connect an Ethernet cable from the Ethernet port on the back of the printer to an available Ethernet port on the router, switch, or access point.

3.

Insert the printer software CD in the computer CD-ROM drive, and then follow the onscreen instructions.

This runs the Setup Wizard.

4.

On the Connection Type screen, select Wired Network, and then click Next.

5.

Follow the onscreen instructions to complete the network installation.

6.

When the installation is complete, open Printers and Faxes in Control Panel and delete the printers for the USB installation.

Wireless networking

For setup information, click one of the following options:

Wireless network basics

Wireless security

For a description of the printer's wireless feature, click one of the following options:

SecureEasySetup button

Wireless Status light

Report Page button

Network light

Wireless radio

HP Report page

Embedded Web server (EWS)

Other information:

Resetting the printer to the factory defaults

Troubleshooting

Glossary

Wireless networking basics

The printer's built-in wireless communications feature allows you to connect the printer directly to an

802.11g

or 802.11b

Wi-Fi wireless network without the aid of an external

print server.

To install the printer on a wireless network, follow the wireless installation instructions in the Setup guide.

Wi-Fi

802.11g and 802.11b

Wi-Fi is a wireless communications technology that allows you to connect computers and other devices (such as printers) to each other and the Internet without the use of wires.

The printer is compatible with two types of Wi-Fi technology: 802.11g and 802.11b.

User's guide 19

Chapter 4

Both 802.11g and 802.11b operate by radio transmission in the 2.4 Gigahertz (GHz) frequency band. 802.11g devices communicate at a maximum speed of 54 megabits per second (Mb/s). 802.11b devices communicate at a maximum speed of 11 Mb/s.

For instructions to switch the printer between 802.11b and 802.11g, click

here .

802.11a

802.11a is an emerging wireless networking technology that operates in the 5 GHz frequency band and offers communication speeds similar to those of 802.11g. The printer cannot communicate with 802.11a devices over a wireless connection.

If you have an 802.11a wireless network, you can use an

Ethernet cable to connect the

printer to the network's

Wireless Access Point (WAP) in order to achieve a processing

speed comparable to that of the 802.11a network. If your wireless network supports

802.11g and 802.11b technology, another option is to switch the rest of the network to the lower frequency to use the printer wirelessly.

To connect the printer to an Ethernet network, follow the

Ethernet network installation instructions .

Adapters and access points

Adapters

While some devices, such as the printer, have built-in Wi-Fi capability, other devices need an adapter to become Wi-Fi-enabled.

Examples of common adapters include:

PCMCIA card that plugs into the PCMCIA slot in a laptop

ISA or PCI card that can be used with a desktop computer

USB adapter that connects to the USB port on a desktop or laptop computer

20

Other types of adapters are available. All adapters come with configuration software that allows you to configure the adapter for a wireless network.

Access points

Infrastructure networks are a common variety of wireless network. An infrastructure

network requires the use of a

Wireless Access Point (WAP) .

HP Deskjet 6980 series

A WAP acts as a central hub for a wireless network or as a router connecting the wireless network to another network (such as the Internet or an Ethernet network). Devices on the network communicate through the WAP.

Wireless network examples

To see some examples of wireless networks, see the wireless network examples page

.

Communication modes

There are two types of communication modes for wireless devices:

Infrastructure mode

ad hoc

Infrastructure mode

For optimal performance and security in a wireless network, HP recommends you use a

Wireless Access Point (WAP) (802.11b or g) to connect the printer and other network

devices. When network devices are connected through an access point, this is called an

infrastructure network. A wireless network without an access point is called an ad

hoc network.

The advantages of a wireless infrastructure network as compared to an ad hoc network include:

● Advanced network security

● Enhanced reliability

● Network flexibility

● Better performance, especially with 802.11g mode

● Shared Internet access

What you need for a wireless infrastructure network

User's guide 21

Chapter 4

To connect the printer to a wireless network, you need the following:

● A wireless 802.11b or g network that includes a wireless access point.

● A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). You can use either an Ethernet (wired) connection or a wireless connection from the computer to the access point. If you want to use an Ethernet connection to the access point, follow the directions in the Setup Guide.

● Broadband Internet access (recommended) such as cable or DSL. If you connect the printer on a wireless network that has Internet access, HP recommends that you use a wireless router (access point) that uses Dynamic Host Configuration Protocol

(DHCP).

● Network name (SSID)

● WEP key (suggested), WPA Passphrase (if needed)

Ad hoc mode

When the printer is set to the ad hoc communication mode, the printer communicates

directly with other wireless devices on the network without the use of a WAP . You might

want to use an ad hoc connection if you do not want to invest in an access point, or you want to set up a simpler, more casual network.

Note

An ad hoc is available if you do not have an access point. However, it provides little flexibility, a low level of network security, and slower network performance than with an access point.

For a wireless ad hoc setup, you need to manually turn on the wireless radio.

22

Switch between 802.11b and 802.11g

The ad hoc communication mode defaults to 802.11b. The infrastructure communication mode defaults to 802.11g. Use the printer's

embedded Web server (EWS) to change

these settings.

Note

To switch from ad hoc 802.11b to ad hoc 802.11g, the computer must have an 802.11g card or adapter installed.

Wireless network settings

Devices (such as computers and printers) on a wireless network must share the following settings:

Network name (SSID)

HP Deskjet 6980 series

A network name, or "Service Set Identifier (SSID)," identifies a particular wireless network. In order to operate on a network, a device must know the network's network name.

For an in-depth explanation of network names, see the

network names page .

Wireless profiles

A wireless profile is a group of network settings unique to a given wireless network. A wireless device might have wireless profiles for several wireless networks. In order to use the printer, the computer must be set to the profile for the printer's wireless network.

For example, a laptop that is used both at work and at home, might have one profile for a wireless network at work and another profile for a wireless network at home.

The printer does not support multiple profiles.

For more information on wireless profiles, see the

wireless profiles page

.

Wireless security

Devices on a wireless network must share the same security settings.

For a description of the wireless security options available for the printer, see the wireless security page .

Reduce interference in a wireless network

The following tips help reduce the chances for interference in a wireless network:

● Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones, as these objects can disrupt radio signals.

● Keep the wireless devices away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength.

● For an infrastructure network, position the WAP in a central location in line of sight with the wireless devices on the network.

● Keep all wireless devices on the network within range of one another.

Printing

Computers on the network send print jobs directly to the printer, which prints them in the order received.

The printer can accept print jobs sent simultaneously from four users.

For example, if five users each send a print job to the printer at the same time, the printer accepts four of the print jobs and rejects the fifth. The user who sent the fifth print job should wait a few minutes and then resend the print job.

Wireless network examples

There are three common configurations for wireless networks:

Ad hoc networks

An ad hoc network is a type of wireless network in which devices directly communicate with each other rather than through a

Wireless Access Point (WAP) .

User's guide 23

Chapter 4

For example, a simple ad hoc wireless network might consist of a laptop and a printer communicating directly with one another.

Ad hoc networks are typically small and simple. Performance on these types of networks can degrade if more than six devices are on the network.

Infrastructure networks

On an infrastructure network, devices, such as computers and printers, communicate through a

Wireless Access Point (WAP) . WAPs act as routers or

gateways on small

networks.

For example, a simple infrastructure wireless network might consist of a laptop and a printer communicating through a WAP.

Mixed wired and wireless networks

Wireless devices often exist on a largely wired network.

In this case, a

WAP

is connected to the main network by an Ethernet cable plugged into the WAP's WAN port. The WAP acts as the go-between for the wired devices and the wireless devices. The wired devices communicate with the WAP over the Ethernet cable, while the wireless devices communicate with the WAP over radio waves.

24 HP Deskjet 6980 series

For example, a mixed wired and wireless network can consist of the following:

● Several desktop computers

● A WAP connected to an Ethernet network

● A printer connected wirelessly to the WAP

In order to use the printer, a desktop PC sends a print job over the Ethernet cable to the

WAP. The WAP then wirelessly transmits the print job to the printer.

Wireless profiles

A wireless profile is a set of network settings unique to a given wireless network.

Many wireless devices have configuration utilities that allows the device to have wireless profiles for several wireless networks. In order to use the printer, the computer must be set to the profile for the printer's wireless network.

Note

Not all wireless devices support multiple profiles.

The printer only supports one wireless profile.

Example

A person uses the same wireless-enabled laptop at work and at home. They have one wireless network at work, and another wireless network at home

Each network has a unique set of wireless settings. The person creates the following wireless profiles on the laptop:

at_work: Contains the network settings for the office wireless network

at_home: Contains the network settings for the home wireless network

Profile Wireless network location

Office

at_work

● Network name: office

● Communication mode: infrastructure

● Security: WPA

● Authentication: WPA/PSK

Home

at_home

● Network name: home

● Communication mode: ad hoc

● Security: WEP

● Authentication: Open System

User's guide 25

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When the laptop is being used at work, the person must set the wireless profile to at_work in order to connect to the office network.

Conversely, the laptop must be set to the at_home wireless profile when the person is at home and wants to connect the laptop to the home network.

Network name (SSID)

A network name, or "Service Set Identifier (SSID)," identifies a particular wireless network. In order to operate on a network, a device must know the network's name.

A wireless network only has one network name.

A given location, such as an office, might have several wireless networks, each with a different network name. Wireless devices use network names to identify overlapping wireless networks.

Caution

To prevent other users from accessing the wireless network, HP strongly recommends setting a password or passphrase and a unique SSID in your access point. The access point might have been shipped with a default SSID which can be accessed by others using the same default SSID. For more information on how to change the SSID, see the documentation that came with your access point.

Example

The printer is in an office with two wireless

infrastructure networks. Each network has a

Wireless Access Point (WAP)

.

Note

In this example, both wireless networks have the same security settings.

26

1 Network name equals "network_1"

2 Network name equals "network_2"

The network name for one wireless network is network_1. The network name for the other wireless network is network_2.

The printer is configured for network_1

The printer's network name (SSID) setting has been configured for network_1. The printer can only communicate to network_1. In other words, the printer can only accept print jobs from network_1.

HP Deskjet 6980 series

1 Network name equals "network_1"

2 Network name equals "network_2"

The laptop is configured for network_2

The laptop's network name (SSID) settings have been configured for network_2. The laptop is unable to communicate with the printer and cannot send print jobs to the printer.

1 Network name equals "network_1"

2 Network name equals "network_2"

The laptop is reconfigured for network_1

The laptop's network name (SSID) settings have been reconfigured for network_1. The laptop is able to communicate with the printer and is ready to send print jobs to

network_1.

User's guide

1 Network name equals "network_1"

2 Network name equals "network_2"

27

Chapter 4

Wireless security

The printer can be configured for several wireless security options depending on the type of wireless network of which the printer is part.

Infrastructure networks

WPA

WEP

Open System

Ad hoc networks (wireless direct-connect)

WEP

Open System

For more information about wireless security, see the authentication and encryption page

.

Add security to the network

As with other networks, security for wireless local area networks (WLANs) focuses on access control and privacy. Traditional WLAN security includes the use of Service Set

Identifiers (SSIDs), open or shared-key authentication, static Wired Equivalent Privacy

(WEP) keys, and optional Media Access Control (MAC) authentication. This combination offers a rudimentary level of access control and privacy.

If you are using an access point, you might also employ advanced forms of authentication and encryption on the WLAN, such as the Pre-Shared Key mode of Wi-Fi Protected

Access (WPA-PSK).

To protect the wireless network, HP strongly suggests you implement a wireless security scheme (either WEP or WPA) during setup, use an antivirus program to protect against computer viruses, and follow basic security rules such as setting strong passwords and not opening unknown attachments. Other network components, including firewalls, intrusion-detection systems, and segmented networks, should also be considered as part of the network design.

Note

If you decide to add encryption and authentication to the network after installing the printer, change the settings on the printer prior to changing them on other devices on the network.

Authentication and encryption

Wireless security is a complex and developing topic. This page gives a brief overview of the basics involved in making a wireless network secure.

In the simplest terms, wireless security involves two strategies: authentication and encryption.

A wireless security method, such as

WEP or WPA , involves varying levels of

authentication and encryption.

Authentication

Definition

Authentication verifies the identity of a user or device before granting access to a network, making it more difficult for unauthorized users to access network resources.

28 HP Deskjet 6980 series

In order to be authenticated and allowed to use a network, a device must supply a known password to other devices on the network. If the device cannot supply the correct password, it will not be able to use other devices on the network.

Types of authentication

The printer supports three types of authentication. Each type of authentication has its benefits and limitations.

Description Benefits Limitations Authentication type

Open System

Shared Key

WPA/PSK

Devices on a network identify themselves with the network name

(SSID) only.

Least complicated strategy.

Devices use a shared master secret to identify themselves as authorized members of the network.

Convenient to use in conjunction with

WEP, since a WEP key can serve as the shared authentication key.

Devices use a single pre-shared key (PSK) to identify themselves as authorized members of the network and to generate an encryption key.

The pre-shared key and the encryption keys are not identical. Allows smaller networks to use WPA without the need for an authorization server.

Provides little protection against unauthorized users.

All devices must have the key. The shared key does not change automatically.

All devices must have the key.

Encryption

Definition

Encryption involves using a password to encode data sent over a wireless network in order to make the data unintelligible to eavesdroppers. Only devices that know the password can decode the data.

Types of encryption

The printer supports four types of encryption. Each type of encryption has its benefits and limitations.

Encryption type

Open System

Description

Devices on a network do not encrypt data.

Benefits

Least complicated strategy.

Limitations

Provides no protection against eavesdroppers.

User's guide 29

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(continued)

Encryption type

WEP encryption

AES

TKIP

Description

Devices on a network share a password, called a

"WEP key" to encode and decode data.

Benefits

Simplest strategy that provides encryption.

Limitations

All devices must have the key. The

WEP key does not change automatically. WEP encryption provides less security than both AES or TKIP.

All devices must have the key.

Advanced

Encryption

Standard (AES) is a

U.S. government sponsored encryption method that uses a complex algorithm called

"Rijndael." AES uses encryption keys to encode data. AES automatically changes the encryption keys after a certain time interval, thus making the wireless network less vulnerable to eavesdropping.

Temporal Key

Integrity Protocol

(TKIP) uses encryption keys to encode data. TKIP automatically changes the encryption keys after a certain time interval, thus making the wireless network less vulnerable to eavesdropping.

Since the encryption key changes automatically, the data is more difficult for eavesdroppers to decode.

Since the encryption key changes automatically, the data is more difficult for eavesdroppers to decode.

All devices must have the key.

30 HP Deskjet 6980 series

Wi-Fi Protected Access (WPA)

Wi-Fi Protected Access (WPA) provides security by doing the following:

● Encrypting data sent over radio waves from one wireless device to another wireless device

● Controlling access to network resources through authentication protocols

Only devices that share the same WPA settings as the printer will be able to communicate with the printer.

For example, if the printer's network uses WPA, only devices that have the same WPA settings as the printer will be able to use the printer.

WPA provides better security than

WEP

.

WPA is a network feature

WPA is an optional wireless network feature. Not all wireless networks use WPA.

Configure the printer for WPA only if the printer's network uses WPA. The printer's WPA settings must match the network's settings.

If the printer's network does not use WPA, do not configure the printer to use WPA.

If you do not know if the network uses WPA, see the configuration utility for the computer's

NIC card or the network's

Wireless Access Point (WAP) .

Encryption

WPA uses encryption keys to encode data.

The printer supports two types of WPA encryption: TKIP and AES.

For more information about TKIP and AES, see the

authentication and encryption page

.

To add WPA security

Follow these steps to configure the printer to use WPA:

1.

Open the printer's

embedded Web server (EWS) .

2.

Click the Networking tab.

3.

Under Connection, click Wireless (802.11).

4.

Click the Advanced tab.

5.

Under Network Settings, select Infrastructure, and then click WPA-PSK

Authentication.

6.

Select one of the following options from the Encryption drop-down list:

TKIP

AES

AES/TKIP

WEP

7.

Enter the passphrase in the Passphrase box, and then re-enter the passphrase in the Confirm Passphrase box.

8.

Review the configuration summary, click Apply, and then close the EWS.

Wired equivalent privacy (WEP)

Wired Equivalent Privacy (WEP) provides security by encrypting data sent over radio waves from one wireless device to another wireless device.

User's guide 31

Chapter 4

WEP can also provide security through authentication. For more information about authentication and encryption, see the

authentication and encryption page .

WEP encodes the data sent across the network making the data unintelligible to eavesdroppers. Only devices that share the same WEP settings as the printer will be able to communicate with the printer.

For example, if the printer's network uses WEP, only devices that have the same WEP settings as the printer will be able to use the printer.

WEP is a network feature

WEP is an optional wireless network feature. Not all wireless networks use WEP.

Configure the printer for WEP only if the printer's network uses WEP. The printer's WEP settings must match the network's settings. If the network has WEP, you must use an

Ethernet cable to connect the printer to the network in order to install the printer software.

If the printer's network does not use WEP, do not configure the printer to use WEP.

If you do not know if the network uses WEP, see the configuration utility for the computer's

NIC card or the network's Wireless Access Point (WAP)

.

WEP keys

Devices on a WEP-enabled network use

WEP keys

to encode data.

WEP keys can also be used for authentication.

After creating a set of WEP keys, record and store the keys in a secure location. You might not be able to retrieve the WEP keys if you lose them.

Caution

If you lose the WEP keys, you will not be able to add a new device to the network without reconfiguring the WEP settings for every device on the network.

A WEP-enabled network might use multiple WEP keys. Each WEP key is assigned a key number (such as Key 2). Each device on the network must recognize all the network's

WEP keys and the key number assigned to each WEP key.

To add WEP encryption

Follow these steps to configure the printer to use WEP:

1.

Open the printer's embedded Web server (EWS)

.

2.

Click the Networking tab.

3.

Under Connection, click Wireless (802.11).

4.

Click the Advanced tab.

5.

Under Network Settings, select Infrastructure or Ad Hoc, and then click WEP

encryption.

6.

Select the authentication method from the Authentication drop-down list.

7.

Enter the WEP key in the Key box, re-enter the WEP key in the Confirm Key box, and then click a number in the Index drop-down list to assign the WEP key an index number.

32 HP Deskjet 6980 series

Note

If the network uses multiple WEP keys, repeat step six for each WEP key. Assign each WEP key a different index number.

8.

Review the configuration summary, click Apply, and then close the EWS.

Open system

A wireless network that does not use any authentication or encryption method is referred to as an "open system."

An open system can still have a minor level of security if the network's wireless access point(s) does not broadcast the network's network name (SSID). A device trying to join the network must then know the network name before connecting.

For more information about network names, see the network name (SSID) page .

An open system is highly vulnerable to eavesdropping and intrusion.

Configure the printer for an open system

Follow these steps to configure the printer for an open system:

1.

Open the printer's

embedded Web server (EWS) .

2.

Click the Networking tab.

3.

Under Connection, click Wireless (802.11).

4.

Click the Advanced tab.

5.

Under Network Settings, select Infrastructure or Ad Hoc, and then click No

Authentication or Encryption.

6.

Review the configuration summary, click Apply, and then close the EWS.

SecureEasySetup button

SecureEasySetup (SES) simplifies the setup of a Wi-Fi network by automating the processes of configuring new wireless networks and adding devices to existing networks.

After a user pushes the SecureEasySetup button on their router and printer,

SecureEasySetup establishes a private connection between the devices and

automatically configures the network's Service Set Identifier (SSID)

while enabling

WPA security.

1 SecureEasySetup button

See the Setup Guide for instructions on how to use SecureEasySetup.

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Chapter 4

Wireless Status light

The Wireless Status light indicates the status of the printer's internal wireless communications radio.

State of the Wireless Status light

On

Printer status

Able to receive and transmit data wirelessly.

Off

Flashing

Is not able to receive and transmit data wirelessly.

Receiving data.

Report Page button

Use the Report Page button to do the following:

Print an HP Report page

Reset the printer to the factory defaults

34

1 Report Page button

HP Deskjet 6980 series

Network light

The Network light illuminates when the printer is connected to:

● An

Ethernet network

● An active

wireless network

● An active wireless direct-connection to a computer or other wireless device

Status of the icon

On

Status of the printer network connection

Connected to either an Ethernet network or a wireless network.

Off Not connected to an Ethernet network or a wireless network.

Wireless radio

The printer has an internal wireless radio for wireless communication. The wireless radio feature is in either an enabled or disabled mode. When enabled, the wireless radio can be on or off but when in the disabled mode, the radio can only be off. The wireless radio is enabled but off by default.

How the wireless radio works

The wireless radio broadcasts on the 2.4 GHz frequency whenever the wireless radio is powered on and enabled.

The wireless radio automatically turns off when the printer is powered off or unplugged from a power source.

If the printer is connected to an active Ethernet network with an Ethernet cable, the wireless radio is inactive and the printer will not make a wireless connection.

Note

USB connections have no effect on the radio's functionality.

Wireless Status light

The Wireless Status light indicates the status of the wireless radio. For a description of the Wireless Status light, see the

Wireless Status light page .

User's guide 35

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36

Disable and enable the wireless radio

Disabling the radio turns the wireless radio off. When disabled, the wireless radio sends no signals even if the printer is powered on, preventing the radio from being turned on accidently.

Enabling the radio automatically turns the wireless radio on. When enabled, the wireless radio sends signals if the printer is powered on.

Disable the wireless radio

Follow these wireless steps to disable the radio:

1.

Verify that the printer is powered on and is idle.

2.

Press and hold down the Report Page button.

3.

While holding down the Report Page button, press the Cancel button once, and then press the Resume button once.

4.

Release the Report Page button.

Enable the wireless radio

Follow these steps to re-enable the wireless radio:

1.

Verify that the printer is powered on and is idle.

2.

Press and hold down the Report Page button.

3.

While holding down the Report Page button, press the Cancel button once.

4.

Release the Report Page button.

Manually turn on and off the wireless radio

Use the SES button to quickly turn on and off wireless radio.

Turn radio on

Follow these steps to turn on the wireless radio:

1.

Verify the printer is powered on and idle.

2.

Open the top cover of the printer.

3.

Press the SES button twice (two presses within 3 seconds). The wireless radio (and

the Wireless Status light ) will turn on and stay on.

4.

Close the top cover.

Note

Ad hoc connections are now possible if the printer's wireless radio is in ad hoc mode. Press the Report Page button and verify on the HP Report page that the communication mode is ad hoc, the network name (SSID) is hpsetup, and the IP address is something other than 0.0.0.0. If not in ad hoc mode, you must

access the EWS to change to ad hoc mode or

reset the printer to factory defaults .

Turn radio off

Follow these steps to turn off the wireless radio:

1.

Verify the printer is powered on and idle, and that the

Wireless Status light is

illuminated.

2.

Open the top cover of the printer.

HP Deskjet 6980 series

3.

Press the SES button twice (two presses within 3 seconds). The wireless radio (and

the Wireless Status light ) will turn off.

4.

Close the top cover.

Note

Although now off, the radio is still enabled and can turn on automatically, for example during software installation.

HP Report page

The HP Report page supplies useful information about the printer's wireless ,

wired , and

front USB port

connections.

Print an HP Report page

To print an HP Report page, verify that the printer is powered on and idle, and then press the Report Page button once.

If the printer has just been connected to a network, wait a few minutes before printing the HP Report page to allow the printer to obtain valid settings.

Select the language

The default language for the HP Report page is English. Follow these steps to print the page in another language:

1.

Press the Report Page button to print the English version of the page.

2.

On the lower portion of the page, find the language that you want.

3.

To print the page in that language, follow the instructions that correspond to the language.

For example, to print the page in French, press and hold down the Report Page button, press the Resume button twice, and then release the Report Page button.

Understand the HP Report page

The HP Report page lists the following information that you might frequently need to know:

General information

General information applies to both Ethernet and wireless networks:

User's guide 37

Chapter 4

Item Meaning

Network Status The printer's network status:

Ready: The printer is ready to print.

Offline: The printer is not connected to a network.

Active

Connection

Type

The type of network the printer is connected to:

Wired: The printer is connected to an Ethernet network.

Wireless: The printer is connected to a wireless network.

Disabled: The printer is not connected to a network.

URL The address to use in order to open the printer's

embedded Web server .

The printer's

Media Access Control (MAC) address .

Hardware

Address (MAC)

Firmware

Revision

Host Name

Revision number of the printer's internal software.

This item might be requested by HP Service and Support.

The printer's

host name on the network.

IP Address

Subnet Mask

The printer's current

The printer's

IP address

subnet mask

.

Default Gateway The printer's

gateway address.

on the network.

Configuration

Source

DNS Server

How the printer obtained its IP address:

Automatic:

AutoIP or

DHCP

Manual: Static IP address

The IP address of the printer's domain name server. Not Specified means that no IP address has been set. This setting does not apply to the printer.

mDNS

Admin

Password

Link Config

The printer's

mDNS service name on the network.

This name is used by Apple Rendezvous to identify the printer on

Mac OS X v10.2.3 and higher.

Indicates whether the printer's embedded Web server is password protected.

Set: A password is required.

Not Set: A password is not required.

The network link configuration:

● 802.11

● 10T-Full

● 10T-Half

● 100TX-Full

● 100TX-Half

38 HP Deskjet 6980 series

802.11 wireless

The 802.11 wireless information applies only to the printer's wireless connection:

Item Meaning

Wireless Status The printer's wireless network status:

Connected: The printer is connected to the wireless network.

Disconnected: The printer is not connected to the wireless network.

Disabled: The wireless radio is off and the printer is connected to an Ethernet network.

Communication

Mode

The communication mode to which the printer is configured.

Infrastructure

Ad hoc

The

SSID setting to which the printer is set.

Network Name

(SSID)

Signal Strength

(1-5 highest)

Channel

Authentication

Type

Encryption

The strength of the 802.11 radio signal the printer is receiving:

1 through 5: 5 indicates an excellent signal; 1 indicates a poor signal.

Not applicable: The printer is set to

ad hoc communication

mode or the wireless network is disabled.

One of several pre-set frequencies at which 802.11b-enabled devices communicate in order to reduce interference.

The number of channels available varies by country/region.

Not applicable means that the wireless network is disabled.

The printer's

authentication setting:

Open System: No authentication is being used.

Shared Key: The printer is using a WEP key for authentication.

WPA-PSK: Authentication that uses a Pre-Shared Key (PSK).

Used as part of

WPA for small networks.

None: No authentication is in use.

The printer's encryption setting:

64-bit WEP: Printer is configured with a five-character or 10digit WEP key.

128-bit WEP: Printer is configured with a 13-character or 26digit WEP key.

AES: An encryption method that can be used with WPA.

TKIP: An encryption method that can be used with WPA.

None: No encryption is being used.

Access Point

HW address

The MAC address of the

Wireless Access Point (WAP) for the

printer's network. This setting applies only to

infrastructure

User's guide 39

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(continued)

Item Meaning

networks. Not applicable means that the printer is set to

ad hoc

communication mode.

Miscellaneous

The Miscellaneous section contains information that applies to both Ethernet and wireless networks and PictBridge connections:

Item

Total Packets

Transmitted

Total Packets

Received

Meaning

Number of packets sent without error.

This item might be requested by HP Service and Support.

Number of packets received without error.

This item might be requested by HP Service and Support.

PictBridge

Status

Connected: The printer is connected to a digital camera.

Error: Something is wrong with the PictBridge connection.

PictBridge Last

Error

The last known error to occur in the printer PictBridge function since the printer was last turned on.

Embedded Web server (EWS)

The embedded Web server (EWS) provides a simple way to manage the printer on a network.

Use the printer's EWS to do the following:

● Check the printer's status.

● Adjust the printer's network configuration.

● Check estimated ink levels in the print cartridges.

● View network statistics.

● Configure the printer's

wireless security settings .

Configure Bluetooth settings

● Visit HP's Web site for support information and to purchase supplies.

Caution

It is recommended that the printer and the computers that use it be on the same

subnet . Printer installation across subnets can be problematic

depending on the type of router used.

Before using the printer's internal Web page, verify that the printer and the computer are powered on and connected to the network.

40 HP Deskjet 6980 series

Open the Embedded Web Server

Follow these steps to open the printer's internal Web page:

1.

Launch the Internet browser.

Use Microsoft Internet Explorer 5.0 or higher or Netscape 4.75 or higher.

2.

Enter either the printer's IP address or host name in the browser's address box.

Note

If the printer is on a different

subnet than the computer, enter the

printer's IP address (for example: http://192.168.1.1) in the browser's address box to open the embedded Web server. Also, if the computer uses a proxy server to access the Internet, you might need to configure the browser to by-pass the proxy server in order to access the EWS.

If you do not know the printer IP address or host name,

print an HP Report page .

Caution

Use caution when changing the print server's wireless network settings; you can lose the connection. If you lose the connection, you might need to use the new settings to reconnect. If the printer loses its network connection, you might need to reset it to factory defaults and reinstall the software.

Configure Bluetooth settings on a network printer

The following table describes the Bluetooth settings you can configure on the

Networking tab of the printer's

embedded Web server (EWS) if the printer is connected

to the network either wirelessly or with an Ethernet cable:

Note

If your printer is not connected to a network, connect a USB cable from your computer to the rear USB port on the printer and open the printer

Toolbox

to configure the Bluetooth settings.

Parameter

Device Address

Device Name

Passkey

Visibility

Description

The hardware address of the Bluetooth device.

Note

You cannot change this address.

The device name assigned to the printer which can identify it on a Bluetooth device.

A 4-digit value that the user must enter in order to print using

Bluetooth. The default passkey is 0000.

Shows whether or not the printer is visible to other Bluetooth devices that are within range.

Visible to all: Any Bluetooth device within range can print to the printer.

Not visible: Only Bluetooth devices that have stored the device address of the printer can print to it.

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(continued)

Parameter

Security

Tray Select

Reset Bluetooth

Description

The level of security set for the printer connected by

Bluetooth.

High: The printer requires a passkey from the

Bluetooth device before allowing the device to send a print job to it.

Low: The printer does not require a passkey. Any

Bluetooth device within range can print to it.

Note

If the optional

250-Sheet Plain Paper Tray

Accessory

is not installed, the Tray Select options will not appear.

Upper Tray: Selects the upper tray as the paper source.

Lower Tray: Selects the lower tray as the paper source.

Resets Bluetooth to factory default settings.

Yes, reset Bluetooth: Resets Bluetooth to factory default settings.

No: Settings remain as they are.

Reset the printer to the factory default settings

After the printer is configured for a network, its configuration settings are saved in its memory.

Resetting the printer to its factory default settings will clear all the settings from the printer's memory for the network. This should only be done as a last resort when troubleshooting the printer.

Resetting the printer to its factory default settings might require you to reinstall the printer software. Additionally, you will also have to reconfigure the printer's security settings.

The printer's default settings are:

Option

Communication

Mode

Network Name

(SSID)

Encryption

Wireless Radio

EWS Administrator password

Default setting

Ad hoc hpsetup

None

Off

[blank]

Follow these steps to reset the printer to the factory default settings:

42 HP Deskjet 6980 series

1.

Verify that the printer is powered on.

2.

Press and hold down the Report Page button.

3.

While holding down the Report Page button, press the Cancel button three times.

4.

Release the Report Page button.

Networking glossary

numbers

10/100 Base-T: A technical term for Ethernet. 10/100 refers to the speed at which the

Ethernet network functions. 10 indicates 10 megabits per second (Mb/s) for normal

Ethernet, and 100 indicates 100 Mb/s for Fast Ethernet.

802.11a: A type of wireless networking that provides up to 54 Mb/s transmission in the

5 GHz band.

802.11b: A type of wireless networking that provides up to 11 Mb/s transmission (with a fallback to 5.5, 2 and 1 Mb/s) in the 2.4 GHz band.

802.11g: A type of wireless networking that provides up to 54 Mb/s transmission in the

2.4 GHz band.

a

Ad hoc network: A type of wireless network in which devices directly communicate with each other rather than through a Wireless Access Point (WAP). Ad hoc networks are typically small and simple (for example, two wireless PCs or a wireless PC and a wireless printer). Performance on these types of networks can degrade if more than six devices are on the network. Ad hoc networks are also known as peer-to-peer networks, independent basic service stations (IBSS), or direct-connect wireless networks.

AES: Advanced Encryption Standard (AES) is a U.S. government sponsored encryption method that uses a complex algorithm called "Rijndael." AES uses encryption keys to encode data. AES automatically changes the encryption keys after a certain time interval, thus making the wireless network less vulnerable to eavesdropping.

Authentication: Authentication is a wireless network security strategy. On a network with authentication, devices use a shared key as a password and communicate only with devices that know the key. Authentication does not encrypt the data sent between wireless devices. Authentication can be used in conjunction with WEP. Authentication keys and WEP keys can be identical.

AutoIP: A process by which a device on a network automatically assigns an IP address to itself.

b

BOOTP: Bootstrap Protocol (BOOTP) is an Internet protocol that enables a device to discover its own IP address, the IP address of a BOOTP server on the network, and a file to be loaded into memory to boot the machine. This enables the device to boot without requiring a hard or floppy disk drive.

Broadcast packet: A packet sent from one device on a network to all devices on the network.

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44 c

Channel: One of several pre-set frequencies at which 802.11b-enabled devices communicate in order to reduce interference. The number of channels available varies by country/region.

d

DHCP (Dynamic Host Configuration Protocol): A protocol used to automatically assign an IP address to each device on a network.

e

EAP: Extensible Authentication Protocol (EAP) is a general protocol for authentication that also supports multiple authentication methods, such as token cards, one-time

passwords, certificates, and public key authentication. WPA

uses EAP.

Encryption: A network security that encodes the data sent across a wireless network making the data unintelligible to eavesdroppers. The printer supports

WEP and WPA .

Encryption keys: A sequence of characters or digits that a wireless device uses to

encode data. Encryption keys can be static (as they are in WEP ) or dynamic (as they are

in

WPA

).

Ethernet: A popular form of wired computer networking for Local Area Networks.

Ethernet cable: There are two types of Ethernet cables. A straight-through cable is the most common and is used to connect devices on a network to a hub or router. A crossover cable is used to connect two devices that have Ethernet ports but that are not hubs or routers. Use a CAT-5 cable with an RJ-45 plug to connect the printer to an Ethernet network.

f

Firewall: A combination of hardware and software tools that protects a network from unwanted entry.

g

Gateway: A dedicated device (router or computer) that connects two different networks.

For example, a computer on an Ethernet network can act as a gateway between the network and the Internet.

h

Host Name: The name by which the printer identifies itself on the network. The printer's host name is displayed on the HP Report page. Use the host name to open the printer's embedded Web server (EWS).

Hub: A simple device that acts as the center of an Ethernet network. Other devices on the network are connected to the hub.

i

ICS (Internet Connection Sharing): A Windows program that allows a computer to act as a gateway between the Internet and a network. ICS uses DHCP to assign IP addresses. For more information about ICS, see the Windows documentation.

HP Deskjet 6980 series

j

Internet Sharing: A Macintosh OSX program that allows a computer to act as a gateway between the Internet and a network. For more information about Internet, see Macintosh documentation.

IP address (Internet Protocol address): A unique number that identifies a device on a network. The IP address is often automatically assigned by DHCP or AutoIP. However, a device can be manually assigned a static IP address.

Infrastructure network: A type of wireless network in which devices communicate with each other through a Wireless Access Point (WAP), such as a wireless network hub, router, or gateway.

k l

LAN (Local Area Network): A high-speed type of computer network that connects devices that are a relatively short distance from one another. An Ethernet network is one type of LAN.

m

MAC address (Media Access Control address): The hardware address for a device on a network. The printer's MAC address is displayed on the HP Report page.

Mb/s (megabits per second): The measure for the rate at which a network functions.

For example, 1 Mb/s equals 1,000,000 bits per second (or 125,000 bytes per second).

mDNS: As an alternative to a Domain Name Server, a device issues a Multicast Domain

Name Server (mDNS) notification to provide information regarding its service. The notification includes the type of service (such as printing), the name of the service (such as "your printer"), IP and port addresses, and other necessary information. Each device on the network receives the notification and stores the information in a personal DNS server.

n

Network name: A network name is an alphanumeric, case-sensitive character string that provides basic access control to a wireless network. A network name is also known as a "Service Set Identifier (SSID)."

o p

Packet: A message sent from one device on a network to other devices on the network.

Protocol: A language that devices on a network use to communicate with each other. A popular network protocol is TCP/IP.

q

User's guide 45

Chapter 4

46 r

RJ-45: The type of plug at the end of an Ethernet cable.

Router: A complex networking device that directs packets from one network to another network. A router can act as a gateway between a LAN and the Internet.

s

Static IP address: An IP address that is manually assigned to a device on a network. A static IP address remains fixed until changed manually. Alternative methods for assigning

IP address are DHCP and AutoIP.

Subnet: A small network that acts as part of a large network. It is recommended that the printer and the computers that use the printer all be on the same subnet.

Subnet mask: A number that identifies the IP addresses that belong to a subnet.

Switch: A network device that manages network traffic in order to minimize collisions and maximize speed.

t

TCP/IP: Transmission Control Protocol/Internet Protocol (TCP/IP) is the network communication protocol used on the Internet. The printer's built-in networking feature supports LANs that use TCP/IP.

TKIP: Temporal Key Integrity Protocol (TKIP) is an encryption method used in

WPA .

u

Unicast packet: A packet sent from one device on a network to another device on the network.

v w

WEP: Wired Equivalent Privacy (WEP) provides security by encrypting data sent over radio waves from one wireless device to another wireless device. WEP encodes the data sent across the network making the data unintelligible to eavesdroppers. Only devices that share the same WEP settings as the printer will be able to communicate with the printer. WEP depends on encryption keys that are static and provides less security than

WPA.

WEP key: A WEP key, or encryption key, is a sequence of alphanumeric characters or hexadecimal digits. After creating a WEP key, you must remember it or store it in a secure location. You might not be able to retrieve the WEP key if you lose it. A WEP key is either

64 or 128 bits long. The first 24 bits of the key are provided automatically. When creating the WEP key, the person creating the key provides the remaining bits (40 bits in the case of a 64-bit key, or 104 bits in the case of a 128-bit key).

Wireless Access Point (WAP): A Wireless Access Point (WAP) is a device through which devices (for example, computers and printers) on an infrastructure wireless network communicate with one another. A WAP is also called a base station.

Wireless profile: A wireless profile is a collection of wireless network settings that applies to a particular wireless network. For example, a wireless LAN card can have one

HP Deskjet 6980 series

profile for a home network and another profile for an office network. When installing a device on a network, be sure to select the appropriate profile.

Wireless radio: The printer has an internal wireless radio for wireless communication.

The wireless radio broadcasts on the 2.4 GHz frequency whenever the wireless radio is powered on and enabled. The Wireless Status light indicates the status of the wireless radio. When the Wireless Status light is on, the wireless radio is on.

WPA: WPA provides security by encrypting data sent over radio waves from one wireless device to another wireless device and by controlling access to network resources through authentication protocols. Only devices that share the same WPA settings as the printer will be able to communicate with the printer. WPA uses encryption keys that change frequently. WPA provides better security than WEP.

x y z

Wired Ethernet networking

For setup information, click one of the following options:

Ethernet basics

What you need for a wired network

Install the printer on an Ethernet network

For a description of the printer's Ethernet feature, click one of the following options:

Ethernet lights

Report Page button

Network light

Reports page

Embedded Web server (EWS)

Other information:

Resetting the printer to the factory defaults

Troubleshooting

Glossary

Ethernet basics

The printer's built-in Ethernet feature allows you to connect the printer directly to a

10/100

Base-T

Ethernet network without the aid of an external print server.

To install the printer on an Ethernet network, follow the

Ethernet installation instructions

.

Hardware

Hubs, switches, and routers

On an Ethernet network, devices, such as computers and printers, are each connected to a network

hub ,

switch , or router .

User's guide 47

Chapter 4

Hubs, switches, and routers can look similar, but there are important differences:

● Hubs are passive. Other devices on the network plug into the hub in order to communicate with one another. A hub does not manage the network.

● A switch allows devices on a network to communicate directly with one another in a smooth and efficient manner. A switch monitors and directs network traffic in order to allow each transmission the most possible bandwidth. By monitoring network traffic, a switch minimizes collisions and maximizes speed.

● Routers primarily connect different networks (for example, connecting a home network to the Internet). Routers are active. Routers have network administration tools, such as

firewalls and DHCP . A router can act as a gateway , while a hub and

a switch cannot.

Cables

Use a CAT-5 Ethernet cable to connect the printer to an Ethernet network. Ethernet cables have an RJ-45 plug.

48

1 RJ-45 plug

Network communication

TCP/IP

Devices on a network communicate with one another using a "language" called a

protocol

. The printer is designed to operate on networks that use a popular protocol called

TCP/IP

.

IP address

Each device on a network identifies itself with a unique IP address. Most networks use

a software tool, such as DHCP or

AutoIP , to automatically assign IP addresses.

Internet connections

Networks might not be connected to the Internet.

If you place the printer on a network connected to the Internet, it is recommended that you use a

gateway

so that the printer's

IP address is assigned through DHCP

.

A gateway can either be a

router

or a Windows computer running

Internet Connection

Sharing (ICS) . For more information about ICS, see the documentation that came with

the Windows computer.

Ethernet network examples

To see some examples of Ethernet networks, see the

Ethernet network examples page.

HP Deskjet 6980 series

Printing

Computers on the network send print jobs directly to the printer, which prints them in the order received.

The printer can accept print jobs sent simultaneously from four users.

For example, if five users each send a print job to the printer at the same time, the printer accepts four of the print jobs and rejects the fifth. The user who sent the fifth print job should wait a few minutes and then resend the print job.

What you need for a wired network

To connect the printer to a wired network, you need the following:

● A functional Ethernet network that includes an Ethernet router, switch, or a wireless access point with Ethernet ports

● CAT-5 Ethernet cable

Although standard Ethernet cables look similar to standard telephone cables, they are not interchangeable. There is a different number of wires in each one and each has a different connector. An Ethernet cable connector (also called an RJ-45 connector) is wider and thicker and always has eight contacts on the end. A phone connector has between two and six contacts.

● A desktop computer or laptop with either a wired or wireless connection to the router or access point.

● Broadband Internet access (recommended) such as cable or DSL.

Ethernet network examples

These are some common Ethernet network configurations:

Shared Internet connection with a router acting as a gateway

In this example, a router

manages the network connections and acts as a gateway

between the network and the Internet.

User's guide 49

Chapter 4

Shared Internet connection with a PC acting as a gateway

In this example, the network devices are connected to a

hub . A computer on the network

acts as the

gateway between the network and the Internet. The gateway computer uses

Windows Internet Connection Sharing (ICS) to manage the network connections and

provide Internet access to the other devices.

DSL or cable Internet connection without a gateway

This example looks similar to the first example. However, in this example, the network

devices are connected to a hub , rather than a

router . The hub is directly connected to

the Internet.

Caution

HP does not recommend this configuration. If possible, use a gateway to manage the network's Internet access in order to limit exposure to viruses and guard against unwanted entry.

Ethernet network without an Internet connection

In this example, the network devices are connected to a

hub

. Devices use

AutoIP to

obtain IP addresses.

Install the printer on an Ethernet network

Installing the printer on an Ethernet network is a two-part process.

50 HP Deskjet 6980 series

First you must connect the printer to the network. Then you must install the printer software on each computer that will use the printer.

Connect the printer to an Ethernet network

Install the printer software

Connect the printer to an Ethernet network

Follow these steps to connect the printer to an Ethernet network:

1.

If necessary, set up the printer hardware.

For printer hardware setup instructions, see the setup poster that came with the printer.

2.

Verify that the printer is powered on.

3.

Connect the Ethernet cable

to an available port on the network

hub or

router

.

Note

Do not plug the Ethernet cable into a port labeled WAN, Uplink, or

Internet.

4.

Connect the Ethernet cable to the Ethernet port on the back of the printer.

Note

The printer's wireless radio is disabled when a Ethernet cable is connected to the printer.

5.

Do one of the following:

State of the Link light Task

On Go to step 6.

Off

User's guide

Repeat steps 2 through 4. If the lights are still off, verify the following items:

– The printer is powered on.

– The network

hub

or

router is powered on.

– All cable connections are secure.

– You are using an

Ethernet cable .

51

Chapter 4

State of the Link light Task

6.

Print an HP Report page

.

7.

Install the printer software

on each computer that will use the printer.

Caution

It is recommended that the printer and the computers that use it be on the same subnet. Printer installation across subnets can be problematic depending on the type of router used.

Install the printer software

Before installing the printer software on a networked computer, verify the following items:

● The printer is set up and powered on.

The network hub

, switch

, or

router

is powered on and functioning properly.

● All computers on the network are powered on and connected to the network.

The printer is installed

on the network.

Previous installations

If the printer software was previously installed on the computer, you must use the printer software CD to install an Ethernet version of the printer driver on the computer. Follow the steps below. The printer software installation wizard guides you through the installation process.

Caution

It is recommended that the printer and the computers that use it be on the same subnet. Printer installation across subnets can be problematic depending on the type of router used.

Software installation

Follow these steps to install the printer software on the computer:

1.

Close all applications running on the computer.

2.

Insert the printer software CD in the computer's CD-ROM drive.

3.

Follow the onscreen instructions. On the Connection Type screen, select Wired

Network.

4.

After the installation has completed, follow the onscreen instructions to print a test page.

Ethernet lights

The printer's Ethernet lights indicate the status of the printer's Ethernet connection.

Link light

The Link light is solid when the printer is connected to an Ethernet network and powered on.

52 HP Deskjet 6980 series

State of the Link light

On

State of the printer

Connected to an Ethernet network and powered on.

The printer's wireless radio is disabled when a Ethernet cable is connected to the printer.

Off Not connected to an Ethernet network or powered off.

Activity light

The Activity light flashes when the printer is receiving or transmitting data over the

Ethernet connection.

State of the Activity light

Flashing

State of the printer

Receiving or transmitting data over the Ethernet connection.

Off Not receiving or transmitting data over the Ethernet connection.

Bluetooth wireless printing

Use an optional HP Bluetooth Wireless Printer Adapter to print images from most

Bluetooth devices to the printer without a cable connection. Simply insert the Bluetooth adapter (also known as a dongle) into the front USB port of the printer and print from a

Bluetooth device such as a PDA, camera phone, or computer. For more information, see the documentation included with the adapter.

User's guide 53

Chapter 4

Configure the Bluetooth settings on the printer

by using either the printer's embedded web server (EWS) or the printer Toolbox, depending on whether the printer is connected to a network.

The basic procedure for printing from any device with Bluetooth wireless technology is the same:

1.

Have the device search for available Bluetooth printers.

2.

Select the printer when it is displayed on the device.

3.

Send.

Check the documentation that came with the device for detailed instructions.

Connect the HP Bluetooth Wireless Printer Adapter

1.

Insert the HP Bluetooth Wireless Printer Adapter into the front USB port of the printer.

1 Front USB port

2.

Some Bluetooth devices exchange device addresses when they communicate with each other and establish a connection. Also, some Bluetooth devices display the name of the printer when connected.

If the Bluetooth device requires the address of the printer

a.

Print an

HP Report page

.

The device address of the Bluetooth printer adapter is listed in the Bluetooth settings.

b.

Enter the device address into the Bluetooth device, following the instructions that came with the Bluetooth device.

If the Bluetooth device displays the name of the printer

➔ Follow the instructions that came with the Bluetooth device to select the printer for printing or to change the name that is displayed for the printer.

Configure Bluetooth settings

The method to configure Bluetooth settings for the printer depends on whether the printer is connected to a network.

54 HP Deskjet 6980 series

If your printer is not connected to a network

Note

If your printer is not connected to a network, you will need a USB cable to configure the Bluetooth settings.

1.

Connect a USB cable from your computer to the rear USB port on the printer.

2.

Open the printer

Toolbox .

3.

Click the Configure Bluetooth Settings tab.

4.

Configure the settings you want, and then click Apply.

If your printer is connected wirelessly or by Ethernet cable to a network

1.

Open the printer's

embedded Web server (EWS) .

2.

Click the Bluetooth tab.

3.

Configure the settings you want, and then click Apply.

The following table describes the Bluetooth settings:

Option

Device Address

Device Name

Passkey

Description

The MAC address of your Bluetooth wireless printer adapter.

The name assigned to the printer that appears on other

Bluetooth devices when they locate the printer. You can enter a new printer name.

The 4-digit number you must enter before you can print using

Bluetooth. The default passkey is 0000.

Reset Bluetooth

Visibility

To change the Passkey

Toolbox: Click Change Passkey, and then enter a new 4digit number.

EWS: Enter a new 4-digit number.

To reset Bluetooth to factory default settings

Toolbox: Click Reset Device Access.

EWS: Click Yes, reset Bluetooth.

To select the printer's visibility to other Bluetooth devices

Toolbox: Click the Make device visible to other

Bluetooth devices check box to allow any Bluetooth device within range to discover and use the printer. If not selected, only sending devices that have stored the printer's

Bluetooth device address can discover and use the printer.

EWS: Select one of the following options:

Visible to All: Any Bluetooth device within range can discover and use the printer.

Not Visible: Only sending devices that have stored the printer's Bluetooth device address can discover and use the printer.

User's guide 55

Chapter 4

(continued)

Option

Security Level

Description

To set the level of security

Select one of the following options:

Low: The printer does not require a passkey. Any Bluetooth device within range can print to the printer.

High: The printer requires a passkey from the Bluetooth device before allowing the device to send a print job to it.

HP iPAQ Bluetooth printing

To print a file wirelessly using Bluetooth from the HP iPAQ Pocket PC, complete the following steps:

Step 1: Install Mobile Printing

Install HP Mobile Printing from a desktop computer to the Pocket PC through Microsoft

ActiveSync.

1.

Save the installer program (hpmobileprinting.exe) from www.hp.com/go/ pocketpcprint_software to a desktop computer.

2.

Connect a Pocket PC to the desktop computer by using the ActiveSync cradle. To properly install this software, the Pocket PC must be in the ActiveSync cradle. If you need help connecting with ActiveSync, see the Pocket PC user guide.

3.

Double-click hpmobileprinting.exe on the desktop computer. The installer program copies the necessary files to the Pocket PC.

Step 2: Add the printer to the printer list

1.

Insert the Bluetooth wireless printer adapter into printer and press the Report

Page button on the printer to print an HP Report Page.

Note

The printer’s Bluetooth name by default is Deskjet 6800 series.

2.

In the iPAQ’s HP Mobile Printing program, tap Tools, and then tap Print Config.

3.

Select the Printers tab, and then tap Add.

4.

In the Add Printer screen, select Network, and then tap Next.

5.

In the Add Bluetooth Printer screen, select Search for a Bluetooth printer near

me to perform a search of the available local Bluetooth devices.

6.

After the search has completed, select the printer by its Bluetooth name and tap

Next.

7.

Select a manufacturer and model.

8.

As appropriate, select from the following check boxes:

Enable raw file type: Sends an unprocessed file (such as .PDF) directly to the printer.

Set as default printer: Sets the current printer the default printer.

9.

Tap Finish. The Configuration screen is displayed.

10. Tap OK on the Configuration screen. The My Printers screen is displayed with the added printer.

56 HP Deskjet 6980 series

Step 3: Print a file

Note

See www.hp.com/go/pocketpcprint for supported file types.

1.

Open HP Mobile Printing and tap the File View icon on the command bar.

2.

Do one of the following tasks:

To display the files on the Pocket PC: Tap the My Device icon on the command bar.

To display the files on the network: Tap the Network icon on the command bar, type the path name, and then tap OK. You might be prompted to enter a user name and password.

3.

Select the file to print.

4.

Tap Print.

5.

Select the printer from the printer list and tap Print.

HP iPAQ Wi-Fi printing

To print a file wirelessly from the HP iPAQ Pocket PC, complete the following steps:

Step 1: Install Mobile Printing

Install HP Mobile Printing from a desktop computer to the Pocket PC through Microsoft

ActiveSync.

1.

Save the installer program (hpmobileprinting.exe) from www.hp.com/go/ pocketpcprint_software to a desktop computer.

2.

Connect a Pocket PC to the desktop computer by using the ActiveSync cradle. To properly install this software, the Pocket PC must be in the ActiveSync cradle. If you need help connecting with ActiveSync, see the Pocket PC user guide.

3.

Double-click hpmobileprinting.exe on the desktop computer. The installer program copies the necessary files to the Pocket PC.

Step 2: Configure the iPAQ Pocket PC

Before the HP iPAQ Pocket PC can communicate with the printer, configure the iPAQ for a Wi-Fi network. You will need to enter the following settings:

● Network name

● Network type

● Wi-Fi security settings

See the documentation that came with the Wi-Fi PC card for detailed information.

Step 3: Add the printer to the printer list

1.

Press the Report Page button on the printer to print an HP Report Page.

Note

The Report Page should show the printer on the same network as the

Pocket PC. See the setup guide for information on changing the printer’s wireless network settings, if needed.

2.

In the iPAQ’s HP Mobile Printing program, tap Tools, and then tap Print Config.

3.

Select the Printers tab, and then tap Add.

User's guide 57

Chapter 4

4.

In the Add Printer screen, select Network, and then tap Next.

5.

In the Specify Printer screen, select the printer manufacturer and model.

6.

Enter the IP address of the printer from the HP Report Page.

7.

Enter a unique name for the printer to help with identification.

8.

As appropriate, select from the following check boxes:

Enable raw file type: Sends an unprocessed file (such as .PDF) directly to the printer.

Set as default printer: Sets the current printer the default printer.

9.

Tap Finish. The Configuration screen is displayed.

10. Tap OK on the Configuration screen. The My Printers screen is displayed with the added printer.

Step 4: Print a file

Note

See www.hp.com/go/pocketpcprint for supported file types.

1.

Open HP Mobile Printing and tap the File View icon on the command bar.

2.

Do one of the following tasks:

To display the files on the Pocket PC: Tap the My Device icon on the command bar.

To display the files on the network: Tap the Network icon on the command bar, type the path name, and then tap OK. You might be prompted to enter a user name and password.

3.

Select the file to print.

4.

Tap Print.

5.

Select the printer from the printer list and tap Print.

58 HP Deskjet 6980 series

5

Print photos

The printer software offers several features that make printing digital photos easier and improve photo quality.

Learn how to perform the following tasks:

● Print a

borderless photo .

● Print a photo with a

border .

● Use

HP Real Life technologies to touch up photos.

● Use the

photo print cartridge for great colors and virtually grain-free photos.

● Use the

gray photo print cartridge for outstanding black-and-white photos.

Achieve the highest printing resolution with maximum dpi .

● Improve printed colors with the following software options:

Advanced color settings

Color management

● Print an

Exif Print-formatted photo if you have Exif Print-enabled software.

● Prevent photo paper from curling by following the

photo paper storage and handling guidelines .

● Use HP Everyday Photo Paper to

save money and ink when printing photos.

Print borderless photos

Use borderless printing to print to the edges of certain paper types and to print on a range of paper sizes—from 3 x 5 inch photo paper to a 210 x 594 mm (8.5 x 23.4 inch) custom photo size.

Guidelines

● For high-quality results, use a

photo print cartridge in combination with the tri-color

print cartridge.

● Do not print borderless photos in

ink-backup mode . Always have two print cartridges

installed in the printer.

● Open the file in a software program such as Adobe Photoshop and assign the photo size. Ensure that the size corresponds to the paper size on which you want to print the photo.

● For maximum fade resistance, use HP Premium Plus Photo Paper.

● Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the

photo paper storage instructions

.

● Do not exceed the In tray capacity: 25 sheets of photo paper.

Prepare to print

To print a single small photo, use the

photo/envelope feeder

.

To print larger or multiple photos, follow these steps:

1.

Verify that the printer is turned on.

2.

For small photos, remove the Out tray. For large photos, raise the Out tray. Remove all of the paper from the In tray.

User's guide 59

Chapter 5

3.

Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

4.

Verify that the photo paper is flat.

5.

Place the photo paper in the In tray, with the side to be printed on facing down.

If you are using photo paper with a tear-off tab, verify that the tab is pointing away from the printer.

6.

Slide the paper guides firmly against the paper.

1 Small photos

60

2 Large photos

Note

Some panoramic paper sizes might extend beyond the edge of the In tray.

7.

For small photos, replace the Out tray. For large photos, lower the Out tray.

Print

Note

If the software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions.

1.

Open the photo in an application that allows editing, such as Adobe Photoshop.

2.

Open the

Printer Properties dialog box.

3.

Click the Printing Shortcuts tab.

4.

In the What do you want to do? drop-down list, click Photo printing-borderless, and then select the following options:

Print quality: Normal or Best

Note

For maximum dpi quality, go to the Paper/Quality tab, and then click Maximum dpi in the Print quality drop-down list.

Paper type: An appropriate photo paper type

HP Deskjet 6980 series

Paper size: An appropriate borderless photo paper size

Orientation: Portrait or Landscape

5.

Set the HP Real Life technologies as appropriate.

6.

Click OK to print the photo.

If you printed on photo paper with a tear-off tab, remove the tab to make the document completely borderless.

Use the

What's This? help to learn about the features that appear in the Printer Properties

dialog box.

Print photos with a border

Follow these instructions to print photos with a white border.

Guidelines

● For high-quality results, use a

photo print cartridge in combination with the tri-color

print cartridge.

● For maximum fade resistance, use HP Premium Plus Photo Paper.

● Open the file in a software program such as Adobe Photoshop and assign the photo size. Ensure that the size corresponds to the paper size on which you want to print the photo.

● Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the

photo paper storage instructions

.

● Do not exceed the In tray capacity: 25 sheets of photo paper.

Prepare to print

To print a single small photo, use the

photo/envelope feeder

.

To print larger or multiple photos, follow these steps:

1.

Verify that the printer is turned on.

2.

For small photos, remove the Out tray. For large photos, raise the Out tray. Remove all of the paper from the In tray.

3.

Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

4.

Verify that the photo paper is flat.

5.

Place the photo paper in the In tray with the side to be printed on facing down.

6.

Slide the paper guides firmly against the paper.

User's guide

1 Small photos

61

Chapter 5

2 Large photos

Note

Some panoramic paper sizes might extend beyond the edge of the In tray.

7.

For small photos, replace the Out tray. For large photos, lower the Out tray.

Print

Note

If the software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions.

1.

Open the photo in an application that allows editing, such as Adobe Photoshop.

2.

Open the

Printer Properties dialog box.

3.

Click the Printing Shortcuts tab.

4.

In the What do you want to do? drop-down list, click Photo printing-with white

borders, and then select the following options:

Print quality: Normal or Best

Note

For maximum dpi quality, go to the Paper/Quality tab, and then click Maximum dpi in the Print quality drop-down box.

Paper type: An appropriate photo paper type

Paper size: An appropriate photo paper size

Orientation: Portrait or Landscape

5.

Set the HP Real Life technologies as appropriate.

6.

Click OK to print the photo.

Use the What's This? help

to learn about the features that appear in the Printer Properties dialog box.

HP Real Life technologies

HP Real Life technologies make it easy for you to get better photos. Automatic red-eye removal and adaptive lighting to enhance detail in shadows are just a few of the technologies included.

62 HP Deskjet 6980 series

Open HP Real Life technologies

Follow these steps to open the HP Real Life technologies dialog box:

1.

Open the

Printer Properties dialog box.

2.

Click the Paper/Quality tab, and then click the Real Life digital photography button.

Use HP Real Life technologies

Use the HP Real Life technologies dialog box to set these options:

1.

Automatic red-eye removal: Click On to automatically remove or reduce red-eye in the photo.

2.

Photo brightening: Automatically enhance colors and contrast for washed-out photos. Click Automatic to allow the printer software to intelligently brighten the photo, focusing only on areas that need adjustment.

3.

Adaptive lighting: Adjust the exposure in dark areas of photos to bring out detail.

Click Automatic to allow the printer software to balance lightness and darkness automatically.

4.

SmartFocus: Enhance the image quality and clarity of low resolution images such as those downloaded from the Internet. Click On to allow the printer software to sharpen details in the image automatically.

5.

Sharpness: Adjust the image sharpness to your preference. Click Automatic to allow the printer software to set the level of sharpening for the image automatically.

6.

Smoothing: Soften an image. Click Automatic to allow the printer software to set the level of smoothing for the image automatically.

Photo print cartridge

The photo print cartridge, when used in conjunction with the tri-color print cartridge, provides virtually grain-free photos. It offers exceptional fade resistance for photos that are printed on HP Premium Plus Photo Paper.

User's guide 63

Chapter 5

The photo print cartridge can be purchased separately if it is not included with the printer.

Install the photo print cartridge

To install the photo print cartridge, remove the black print cartridge from the printer, and

then install

the photo print cartridge in the right side of the print cartridge cradle.

Note

To protect a print cartridge when it is not in the printer, follow these storage

guidelines .

Use the photo print cartridge

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab.

3.

In the What do you want to do? drop-down list, click either Photo printing-

borderless or Photo printing-with white borders.

4.

In the Print quality drop-down list, click Normal or Best.

Note

For maximum dpi quality, on the Paper/Quality tab, click Maximum

dpi in the Print quality drop-down list.

5.

In the Paper type drop-down list, click the appropriate photo paper type.

6.

Select any other print settings that you want, and then click OK.

Store the photo print cartridge

Follow these guidelines when storing the photo print cartridge.

Maximum dpi

The maximum dpi print quality setting offers 4800 x 1200 optimized dots per inch (dpi) printing.

The 4800 x 1200 optimized dpi is the highest quality resolution for this printer. When

4800 x 1200 optimized dpi is selected in the printer software, the tri-color print cartridge prints in the 4800 x 1200 optimized dpi mode (up to 4800 x 1200 optimized dpi color and

1200-input dpi).

If a photo print cartridge

is also installed, the print quality is enhanced. A photo print cartridge can be purchased separately if it is not included with the printer.

Note

Using maximum dpi increases the printing time and requires a large amount of disk space.

Follow these steps to print in the 4800 x 1200 optimized dpi mode:

64 HP Deskjet 6980 series

1.

Open the

Printer Properties dialog box.

2.

Click the Paper/Quality tab.

3.

In the Type is drop-down list, click the appropriate photo paper type.

4.

In the Print quality drop-down list, click Maximum dpi.

5.

Select any other print settings that you want, and then click OK.

Note

Use an HP premium photo paper when printing in the maximum dpi mode to enhance color matching and detail in the photo.

Advanced color settings

Use the Advanced color settings dialog box to adjust how printed colors appear in the photos.

Adjusting these settings causes the printed colors to differ from the colors that appear on the computer monitor.

To specify advanced color settings, follow these steps:

1.

Open the

Printer Properties dialog box.

2.

Click the Color tab, and then click the Advanced color settings button.

The Advanced color settings dialog box is displayed.

3.

You can adjust the following settings:

Advanced color settings: Adjust the Saturation, Brightness, and Color

Tone to affect how overall colors are printed.

Specific color settings: Adjust the Cyan, Magenta, Yellow, and Black sliders to specify the level of each color that is used in printing.

Note

When you adjust color settings, the changes are reflected in the

Preview box.

4.

After specifying the color settings, click OK.

5.

Select any other print settings that you want, and then click OK.

User's guide 65

Chapter 5

Color management

Color management defines the range of colors that can be printed. The printer software translates the colors of the photo from the current color settings to the color management option that is selected.

Follow these steps to select a color management option:

1.

Open the

Printer Properties dialog box.

2.

Click the Color tab.

3.

Click one of the following options in the Color management drop-down list:

ColorSmart/sRGB: ColorSmart/sRGB is an appropriate option for most print jobs. It is used for most Web-based documents and current imaging devices.

AdobeRGB: When using AdobeRGB to print from a professional software program, turn off the color management in the program and allow the printer software to manage the color space. Use the AdobeRGB setting for photos that were originally created in the AdobeRGB color space.

Managed by application: Use this option to allow the program from which you are printing to manage the color of the photo.

4.

Select any other print settings that you want, and then click OK.

Gray photo print cartridge

The gray photo print cartridge, used in conjunction with the tri-color print cartridge, prints high-quality black-and-white photographs.

66 HP Deskjet 6980 series

The gray photo print cartridge can be purchased separately if it is not included with the product.

Install the gray photo print cartridge

To install the gray photo print cartridge, remove the black print cartridge from the printer, and then install the gray photo print cartridge in the compartment on the right of the print cartridge cradle.

For more information, see the

print cartridge installation page

.

Use the gray photo print cartridge

To use the gray photo print cartridge, follow the steps to

print a black-and-white photo

.

Store the gray photo print cartridge

To maintain the health of the print cartridge, follow the

print cartridge storage guidelines

.

Exif Print

Exif Print (Exchangeable Image File Format 2.2) is an international digital imaging standard that simplifies digital photography and enhances printed photos. When a photo is taken with an Exif Print-enabled digital camera, Exif Print captures information such as exposure time, type of flash, and color saturation, and stores it in the image file. The

HP Deskjet printer software then uses this information to automatically perform imagespecific enhancements to create outstanding photos.

To print Exif Print-enhanced photos, you must have the following items:

● A digital camera that supports Exif Print

● Exif Print-enabled photo software

Follow these steps to print Exif Print-enhanced photos:

1.

Open the photo in an application that allows editing, such as Adobe Photoshop.

2.

Open the

Printer Properties dialog box.

3.

Click the Paper/Quality tab.

4.

Click the appropriate photo paper type in the Type is drop-down list.

5.

In the Print Quality drop-down list, click Normal, Best, or Maximum dpi.

6.

Select any other print settings that you want, and then click OK.

The printer software automatically optimizes the printed image.

Store and handle photo paper

Follow these instructions to maintain the quality of HP brand photo paper.

User's guide 67

Chapter 5

Storage

● Keep unused photo paper in a plastic bag. Store the packaged photo paper on a flat surface in a cool place.

● When you are ready to print, remove only the paper that you plan to use immediately from the plastic bag. When you have finished printing, return any unused photo paper to the plastic bag.

● Do not leave unused photo paper in the paper tray. The paper might start to curl, which can reduce the quality of the photos.

Handling

● Always hold photo paper by its edges. Fingerprints on photo paper can reduce print quality.

● If the corners of the photo paper curl more than 10 mm (0.4 inch), flatten the paper by putting it in the storage bag, and then gently bending it in the opposite direction of the curl until the paper lies flat.

Photo paper should be flat before it is printed on.

Save money when printing photos

To save money and ink when printing photos, use HP Everyday Photo Paper and set the

print quality

to Normal.

HP Everyday Photo Paper is designed to create quality photos with less ink.

Note

For higher-quality photos, use HP Premium Plus Photo Paper and set the

print quality to Best or Maximum dpi .

68 HP Deskjet 6980 series

6

Print photos from a digital camera

Learn how to print photos directly from a digital camera.

Use a PictBridge camera

Use a Bluetooth camera phone

Use a PictBridge camera

With a PictBridge-enabled camera, you do not need a computer to print digital photographs. Just plug the camera into the printer's front USB port.

Note

Other then PictBridge-compatible cameras and Bluetooth dongles, do not plug other USB devices into the front USB port.

1 Front USB port

Note

When two PictBridge devices communicate, they provide only the services that they have in common. For example, some cameras might allow photos formatted as either TIFFs or JPEGs to be printed over a PictBridge connection, but, since the printer does not support TIFFs over a PictBridge connection, only

JPEGs can be printed.

When a PictBridge-enabled camera is connected to the front USB port, the default printer settings will print a 4 x 6 inch borderless photo with portrait orientation. For detailed information on printing from the camera, see the documentation that came with the camera.

PictBridge printing

In order to print photos directly from a digital camera, you need the following items:

● A PictBridge-compatible camera

● A digital camera USB cable

User's guide 69

Chapter 6

Check the documentation that came with the camera to ensure that the camera supports

PictBridge.

Follow these steps to print photos from a PictBridge-compatible camera:

1.

Verify that the printer is turned on.

2.

For small photos, remove the Out tray. For large photos, raise the Out tray. Remove all of the paper from the In tray.

3.

Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

4.

Place the photo paper in the In tray, with the side to be printed on facing down.

5.

Slide the paper guides firmly against the paper.

6.

Connect the camera to the front USB port on the printer using the USB cable supplied with the camera.

7.

Turn on the camera, and then set it to PictBridge mode.

If you do not know how to set the camera to PictBridge mode, see the documentation that came with the camera.

Note

When the camera is connected correctly, the Connection light is illuminated. The Connection light blinks green when printing from the camera. If the camera is not PictBridge-compatible or is not in PictBridge mode, the Error light flashes.

70

1 Connection light

2 Error light

After you successfully connect the camera to the printer, you can print the photos. Be sure the size of the paper loaded in the printer matches the setting on the camera. See the documentation that came with the camera for detailed information on printing from the camera.

HP Deskjet 6980 series

Use a Bluetooth camera phone

If you have a camera phone with Bluetooth wireless technology, you can purchase an

optional HP Bluetooth Wireless Printer Adapter

and print from the camera phone using a Bluetooth wireless connection.

Print photos from a Bluetooth camera phone

1.

Verify that the printer is turned on.

2.

For small photos, remove the Out tray. For large photos, raise the Out tray. Remove all of the paper from the In tray.

3.

Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

4.

Place the photo paper in the In tray, with the side to be printed on facing down.

5.

Slide the paper guides firmly against the paper.

6.

Insert the HP Bluetooth Wireless Printer Adapter into the front USB port of the printer.

If you are using photo paper with a tear-off tab, verify that the tab is pointing away from the printer.

1 Front USB port

The light on the adapter indicates its status:

Display

Double-blinking once a second

Rapid blinking

Description

The device is installed and has power.

On steady

A sending device is discovering the HP wireless printer adapter.

The HP wireless printer adapter is receiving data.

7.

Follow the instructions in the documentation that came with the digital camera to send photos to the printer.

User's guide 71

72

7

Print other documents

E-mail

Letters

Documents

Envelopes

Brochures

Greeting cards

Postcards

Transparencies

Labels

Index cards

Booklets

Posters

Banners

Iron-on transfers

CD tattoos

E-mail

Printing tips: Minimize the cost and effort while maximizing the quality of the printouts with

printing tips .

Printer software: Learn about the printer software

.

Guidelines

Do not exceed the In tray capacity: 150 sheets of plain paper.

Prepare to print

1.

Verify that the printer is turned on.

2.

Raise the Out tray.

3.

Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

4.

Place plain paper in the In tray, pushing the paper into the printer until it stops.

5.

Slide the paper guides firmly against the paper.

HP Deskjet 6980 series

Letters

6.

Lower the Out tray.

Print

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab.

3.

In the What do you want to do? drop-down list, click General everyday printing or Fast/economical printing, and then specify the following print settings:

Paper type: Automatic or Plain paper

Paper size: An appropriate paper size

4.

Select the following print settings as appropriate:

Print quality

Paper source

5.

Select any other print settings that you want, and then click OK.

Use the

What's This? help to learn about the features that appear in the Printer Properties

dialog box.

Guidelines

● Learn how to add a

watermark to the letter.

For help printing on an envelope, see envelopes .

● Do not exceed the In tray capacity: 150 sheets of paper.

Prepare to print

1.

Verify that the printer is turned on.

2.

Raise the Out tray.

3.

Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

4.

Place the paper in the In tray, pushing the paper into the printer until it stops.

Note

If you are using letterhead paper, verify that the letterhead is facing down and toward the interior of the printer.

5.

Slide the paper guides firmly against the paper.

6.

Lower the Out tray.

Do not extend the Out-tray extension stop when printing on legal paper.

User's guide 73

Chapter 7

Print

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab.

3.

In the What do you want to do? drop-down list, click Presentation printing, and then specify the following print settings:

Paper type: Automatic or Plain paper

Paper size: An appropriate paper size

4.

Select the following print settings as appropriate:

Print quality

Paper source

5.

Select any other print settings that you want, and then click OK.

Use the What's This? help

to learn about the features that appear in the Printer Properties dialog box.

Documents

Guidelines

● For draft documents, use

Fast/economical printing .

Save paper with two-sided printing .

● Learn how to add a

watermark to the document.

● Learn how to

print the first page of the document on a different paper type

.

● Do not exceed the In tray capacity: 150 sheets of paper.

Prepare to print

1.

Verify that the printer is turned on.

2.

Raise the Out tray.

3.

Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

4.

Place plain paper in the In tray, pushing the paper into the printer until it stops.

5.

Slide the paper guides firmly against the paper.

1 Letter or A4 paper

74 HP Deskjet 6980 series

2 Legal paper (extends over the edge of the In tray)

6.

Lower the Out tray.

Do not extend the Out-tray extension stop when printing on legal paper.

Print

1.

Open the

Printer Properties box.

2.

Click the Printing Shortcuts tab.

3.

In the What do you want to do? drop-down list, click General everyday printing or Presentation printing, and then specify the following print settings:

Paper type: Automatic or Plain paper

Paper size: An appropriate paper size

4.

Select the following print settings:

Print quality

Paper source

Print on both sides if you want to print on both sides of the paper

5.

Select any other print settings that you want, and then click OK.

Use the

What's This? help to learn about the features that appear in the Printer Properties

dialog box.

Envelopes

Guidelines

● Avoid using envelopes that have the following features:

– Clasps or windows

– Thick, irregular, or curled edges

– Shiny or embossed coatings

– Wrinkles, tears, or other damage

● Align the envelope edges before inserting the envelopes in the In tray.

● Do not exceed the In tray capacity: 20 envelopes.

Prepare to print

To print a single envelope, use the

photo/envelope feeder .

To print multiple envelopes, follow these steps:

1.

Verify that the printer is turned on.

2.

Remove the Out tray, and then remove all paper from the In tray.

User's guide 75

Chapter 7

3.

Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

4.

Place the envelopes in the In tray, as far to the right as possible.

The side to be printed on should face down and the flap should be on the left.

5.

Push the envelopes into the printer until they stop.

6.

Slide the paper guides firmly against the envelopes.

7.

Replace the Out tray.

Print

1.

Open the

Printer Properties dialog box.

2.

Click the Paper/Quality tab, and then select the following print settings:

Size is: An appropriate envelope size

Type is: Automatic or Plain paper

3.

Select any other print settings that you want, and then click OK.

Use the What's This? help

to learn about the features that appear in the Printer Properties dialog box.

Brochures

Guidelines

● Do not print borderless documents in

ink-backup mode . Always have two print

cartridges installed in the printer.

● Open the file in a software program and assign the brochure size. Ensure that the size corresponds to the paper size on which you want to print the brochure.

● Do not exceed the In tray capacity: 25 sheets of brochure paper.

Prepare to print

1.

Verify that the printer is turned on.

2.

Raise the Out tray.

3.

Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

4.

Place brochure paper in the In tray, pushing the paper into the printer until it stops.

5.

Slide the paper guides firmly against the paper.

76 HP Deskjet 6980 series

6.

Lower the Out tray.

Print borderless brochures

1.

Open the

Printer Properties dialog box.

2.

Click the Paper/Quality tab, and then specify the following print settings:

Size is: An appropriate paper size

Type is: An appropriate brochure paper or other paper type

Do not select Automatic.

Note

Not all paper sizes and types are available for borderless printing.

3.

Select the Borderless printing check box.

4.

Set the print quality to Best.

5.

Click the Basics tab, and then set the orientation.

6.

Click the Finishing tab, and then select Print on both sides to print on both sides of the paper.

For more information, see

Two-sided printing

.

7.

Click OK to print.

Use the

What's This? help to learn about the features that appear in the Printer Properties

dialog box.

Print brochures with borders

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab.

3.

In the What do you want to do? drop-down list, click Presentation printing, and then specify the following print settings:

Paper type: An appropriate brochure paper

Do not select Automatic.

Paper size: An appropriate paper size

4.

Select the following print settings as appropriate:

Print quality

Print In grayscale

Print on both sides

5.

Select any other print settings that you want, and then click OK.

Use the

What's This? help to learn about the features that appear in the Printer Properties

dialog box.

Greeting cards

Guidelines

● Unfold prefolded cards, and then place them in the In tray.

● Do not exceed the In tray capacity: 30 cards.

User's guide 77

Chapter 7

Prepare to print

1.

Verify that the printer is turned on.

2.

Raise the Out tray, and then remove all paper from the In tray.

3.

Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

4.

Fan the edges of the greeting cards to separate them, and then align the edges.

5.

Place the greeting cards in the In tray, with the side to be printed on facing down.

6.

Push the cards into the printer until they stop.

7.

Slide the paper guides firmly against the paper.

8.

Lower the Out tray.

Print

Note

If the software program includes a greeting card printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below.

1.

Open the

Printer Properties dialog box.

2.

Click the Paper/Quality tab, and then specify the following print settings.

Size is: An appropriate card size

Type is: An appropriate card type

Source is: Upper tray

Print quality: Normal

3.

Select any other print settings that you want, and then click OK.

Use the What's This? help

to learn about the features that appear in the Printer Properties dialog box.

Postcards

If the optional Auto Two-Sided Print Accessory with Small Paper

Tray is attached to the printer, follow the

steps for printing postcards with the Auto Two-Sided Print Accessory with Small Paper Tray .

78 HP Deskjet 6980 series

Guidelines

● Use only cards that meet the paper size specifications for the printer. For specifications, see the reference guide that came with the printer.

● Do not exceed the In tray capacity: 60 cards.

Prepare to print

To print a single card, use the photo/envelope feeder .

To print multiple cards, follow these steps:

1.

Verify that the printer is turned on.

2.

Remove the Out tray, and then remove all paper from the In tray.

3.

Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

4.

Place the cards in the In tray, as far to the right as possible.

The side to be printed on should face down and the short edge should point toward the printer.

5.

Push the cards into the printer until they stop.

6.

Slide the paper guides firmly against the edge of the cards.

7.

Replace the Out tray.

Print

1.

Open the

Printer Properties dialog box.

2.

Click the Paper/Quality tab, and then specify the following print settings:

Size is: An appropriate card size

Type is: Automatic or an appropriate card type

Source is: Upper tray

Print quality: Normal or Best

3.

Select any other print settings that you want, and then click OK.

Use the

What's This? help to learn about the features that appear in the Printer Properties

dialog box.

Transparencies

Guidelines

Do not exceed the In tray capacity: 30 transparencies.

User's guide 79

Chapter 7

Prepare to print

1.

Verify that the printer is turned on.

2.

Raise the Out tray, and then remove all paper from the In tray.

3.

Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

4.

Place the transparencies in the In tray.

The side to be printed on should face down and the adhesive strip should face up and toward the printer.

5.

Carefully push the transparencies into the printer until they stop, so that none of the adhesive strips catch on one another.

6.

Slide the paper guides firmly against the transparencies.

7.

Lower the Out tray.

Labels

Print

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab.

3.

In the What do you want to do? drop-down list, click Presentation printing, and then specify the following print settings:

Paper type: Automatic or an appropriate transparency film

Paper size: An appropriate paper size

Paper source: Upper tray

4.

Select the following print settings as appropriate:

Print quality

Print In grayscale

5.

Select any other print settings that you want, and then click OK.

Use the

What's This? help to learn about the features that appear on the Printer

Properties dialog box.

Guidelines

● Use only paper, plastic, or clear labels that are designed specifically for inkjet printers.

● Use only full sheets of labels.

80 HP Deskjet 6980 series

● Avoid using labels that are sticky, wrinkled, or pulling away from the protective backing.

● Do not exceed the In tray capacity: 30 sheets of labels (use only Letter or A4-size sheets).

Prepare to print

1.

Verify that the printer is turned on.

2.

Raise the Out tray, and then remove all paper from the In tray.

3.

Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

4.

Fan the edges of the label sheets to separate them, and then align the edges.

5.

Place the label sheets in the In tray with the label side facing down.

6.

Push the sheets into the printer until they stop.

7.

Slide the paper guides firmly against the sheets.

8.

Lower the Out tray.

Print

Note

If the software program includes a label printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below.

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab.

3.

In the What do you want to do? drop-down list, click General everyday

printing, and then specify the following print settings:

Paper type: Automatic or Plain paper

Paper size: An appropriate paper size

Paper source: Upper tray

4.

Select the following print settings as appropriate:

Print quality

Print In grayscale

5.

Select any other print settings that you want, and then click OK.

Use the

What's This help to learn about the features that appear in the Printer Properties

dialog box.

User's guide 81

Chapter 7

Index cards and other small media

If the optional Auto Two-Sided Print Accessory with Small

Paper Tray is attached to the printer, follow the small media printing steps for the

Auto Two-Sided Print Accessory with

Small Paper Tray .

Guidelines

● Use only cards and small media that meet the paper size specifications for the printer. For specifications, see the reference guide that came with the printer.

● Do not exceed the In tray capacity: 60 cards.

Prepare to print

1.

Verify that the printer is turned on.

2.

Remove the Out tray, and then remove all paper from the In tray.

3.

Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

4.

Place the cards in the In tray, as far to the right as possible.

The side to be printed on should face down and the short edge should point toward the printer.

5.

Push the cards into the printer until they stop.

6.

Slide the paper guides firmly against the cards.

82

7.

Replace the Out tray.

Print

1.

Open the

Printer Properties dialog box.

2.

Click the Paper/Quality tab, and then specify the following print settings:

Size is: An appropriate card size

Type is: An appropriate card type

Source is: Upper tray

3.

Select any other print settings that you want, and then click OK.

Use the

What's This? help to learn about the features that appear on the Printer

Properties dialog box.

HP Deskjet 6980 series

Booklets

If an optional two-sided printing accessory

is attached to the printer, follow the steps to print a booklet automatically .

Booklet printing automatically arranges and resizes the pages of a document so that when the document is folded into a booklet, the page order is correct.

For example, when a four-page booklet is printed on both sides of the paper, the pages are reordered and printed like this:

Guidelines

Do not exceed the In tray capacity: 150 sheets of paper.

Prepare to print

1.

Verify that the printer is turned on.

2.

Raise the Out tray.

3.

Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

4.

Place plain paper in the In tray, pushing the paper into the printer until it stops.

5.

Slide the paper guides firmly against the paper.

6.

Lower the Out tray.

User's guide 83

Chapter 7

Print

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab.

3.

In the What do you want to do? drop-down list, click Two-sided, duplex, printing.

4.

In the Booklet layout drop-down list, click one of the following binding options:

Left edge booklet

Right edge booklet

5.

Select any other print settings that you want, and then click OK.

6.

When prompted, reload the printed pages in the In tray as shown below.

7.

Click Continue to finish printing the booklet.

Use the What's This? help

to learn about the features that appear in the Printer Properties dialog box.

Posters

Guidelines

● After the sections of a poster have been printed, trim the edges of the sheets and tape the sheets together.

84

● Do not exceed the In tray capacity: 150 sheets of paper.

HP Deskjet 6980 series

Prepare to print

1.

Verify that the printer is turned on.

2.

Raise the Out tray.

3.

Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

4.

Place plain paper in the In tray, pushing the paper into the printer until it stops.

5.

Slide the paper guides firmly against the paper.

6.

Lower the Out tray.

Print

1.

Open the

Printer Properties dialog box.

2.

Click the Paper/Quality tab, and then specify the following print settings:

Size is: An appropriate paper size

Source is: Upper tray

Type is: Automatic or Plain paper

3.

Click the Finishing tab, and then specify the following print setting:

Poster printing: 2 x 2, 3 x 3, 4 x 4, or 5 x 5

4.

Click the Basics tab, and then specify the orientation.

5.

Select any other print settings that you want, and then click OK.

Use the

What's This? help to learn about the features that appear in the Printer Properties

dialog box.

Iron-on transfers

Guidelines

● When printing a mirror image, the text and the pictures are horizontally reversed from what is displayed on the computer screen.

● Do not exceed the In tray capacity: 20 iron-on transfers.

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Prepare to print

1.

Verify that the printer is turned on.

2.

Raise the Out tray, and then remove all paper from the In tray.

3.

Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

4.

Place the iron-on transfer paper in the In tray, with the side to be printed on facing down.

5.

Push the paper into the printer until it stops.

6.

Slide the paper guides firmly against the paper.

7.

Lower the Out tray.

Print

Note

If the software program includes an iron-on transfer printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below.

1.

Open the

Printer Properties dialog box.

2.

Click the Paper/Quality tab, and then specify the following print settings:

Size is: An appropriate paper size

Source is: Upper tray

Type is: HP Iron-on Transfer

Print quality: Normal or Best

3.

Click the Basics tab, and then specify the following print setting:

Orientation: Mirror image

Note

Some iron-on transfer software programs do not require you to print a mirror image.

4.

Select any other print settings that you want, and then click OK.

Use the What's This? help

to learn about the features that appear in the Printer Properties dialog box.

Banners

Guidelines

● Remove any perforated strips from the banner paper before loading it in the In tray.

86 HP Deskjet 6980 series

● Do not exceed the In-tray capacity: 20 sheets.

Prepare to print

1.

Verify that the printer is turned on.

2.

Remove the Out tray, and then remove all paper from the In tray.

3.

Slide the paper width-guide all the way to the left, and then pull out the paper-length guide.

4.

Place the banner paper in the In tray so that the unattached edge is on top of the paper stack and pointing toward the printer.

1 Unattached edge

5.

Slide the paper-width guide firmly against the paper.

Note

Leave the Out tray off of the printer when printing a banner.

Print

1.

Open the

Printer Properties dialog box.

2.

Click the Paper/Quality tab, and then specify the following print settings:

Size is: Letter or A4

Source is: Upper tray

Type is: HP Banner Paper

3.

Select any other print settings that you want, and then click OK.

Use the

What's This? help to learn about the features that you see in the Printer

Properties dialog box.

CD/DVD tattoos

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Guidelines

● Refer to the instructions that are included with the media for the most current printing tips.

● To avoid damage to the printer, do not feed a sheet of tattoos through the printer more than once.

● Separating any part of the tattoo from the protective backing sheet before printing could harm the printer. Be sure that the tattoo covers the entire backing sheet with no exposed spaces.

● Do not use tattoos that are separating from the backing sheet, or that are wrinkled, curled, or damaged in any way.

● If the tattoo sheets do not easily feed through the printer , try one of the following suggestions:

– Do not load the In tray to capacity.

– Fan the stack of tattoos.

– Feed the tattoos one sheet at a time.

Prepare to print

Load the paper

1.

Verify that the printer is turned on.

2.

Remove the Out tray, and then remove all paper from the In tray.

3.

Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

4.

Insert one sheet, pushing it all the way into the printer until it stops.

5.

Slide the paper guides firmly against the sheet.

6.

Replace the Out tray.

To simplify downloading sample templates and practice sheets, set Adobe Acrobat

Reader 5.0 or later as the default PDF reader by following these instructions:

Set up Acrobat as the default PDF reader

1.

Right-click any PDF file on the computer.

2.

Click Open With from the main menu.

3.

Click Choose Program.

4.

Select Acrobat Reader or Adobe Reader 5.0 or later.

5.

Select the Always use the selected program to open this kind of file check box.

For easy-to-use templates for creating personalized tattoos, go to www.hp.com

.

Print

Note

Before printing a tattoo, print a practice page to test the layout of the design. The design might need to be adjusted slightly.

1.

Select Print in the software program.

2.

Select the printer from the Print dialog box.

3.

Select Properties.

4.

Select Letter (8.5 x 11 in.) as the paper size.

5.

Select HP Premium Plus as the paper type.

88 HP Deskjet 6980 series

6.

Select Best for image quality.

7.

Make the following selections:

Page Scaling: None

Auto-Rotate and Center: Off

8.

Click OK.

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8

Printing tips

Save time

● Use the

Printing Shortcuts tab.

● Create

print task quick sets for documents that you often print.

● Use the

250-Sheet Plain Paper Tray Accessory to reload the printer less often.

Set the order

that the pages print.

Save money

● Use

Fast/economical printing

.

Print multiple pages on a single sheet of paper .

● Print a two-sided document either

automatically or

manually .

● Use

HP Everyday Photo Paper to save money and ink when printing photos.

Enhance the quality of printouts

Preview

the document before printing it.

Print on a custom paper size

.

● Select the correct

paper type

.

● Select the correct

print quality .

Resize the document as needed.

Add a watermark

.

● Print a

borderless brochure .

● Print the first page of a document on a

different paper type .

Printing shortcuts

The Printing Shortcuts tab makes it easy to set the printing options for the documents that you want to print.

HP Deskjet 6980 series

Use the Printing Shortcuts tab for the following print tasks:

General everyday printing

Photo printing–borderless

Photo printing–with white borders

Fast/economical printing

Presentation printing

Two-sided, duplex printing

Postcard printing

Fast/economical printing

Use Fast/economical printing to produce draft-quality printouts quickly.

Follow these steps to use Fast/economical printing:

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab.

3.

In the What do you want to do? drop-down list, click Fast/economical printing.

4.

Specify the print settings that you want.

5.

Click OK.

Use the

What's This? help to learn about the features you see on the Printer Properties

dialog box.

General everyday printing

Use General everyday printing to print documents quickly.

Documents

E-mail

Presentation printing

Use Presentation printing to print high-quality documents, including:

Letters

Brochures

Transparencies

Print in grayscale

Follow these steps to print in grayscale:

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab.

3.

Click the Color tab.

4.

In the Print in grayscale drop-down list, click one of the following:

High quality: Use this option for photos and other high-quality printouts.

Black print cartridge only: Use this option for fast, economical printing.

5.

Select any other print settings that you want, and then click OK.

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Select a print quality

Follow these steps to select a print quality:

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab.

3.

Click one of the following options in the Print quality drop-down list:

Fast draft: Prints at the fastest printing speed while using the least amount of ink.

Fast normal: Prints more quickly than Normal mode and at a higher print quality than Fast draft.

Normal: Provides the best balance between print quality and speed. This is the appropriate setting for most documents.

Best: Provides high-quality printing.

Maximum dpi: Provides the highest quality printing, but requires longer to print than Best and requires a large amount of disk space.

Note

Maximum dpi is available on the Paper/Quality tab.

Note

The print quality options that are available on the Printing Shortcuts tab vary depending on the type of document that you are printing.

Set the page order

The page order determines the order in which the multipage documents print.

To set the page order, follow these steps:

1.

Open the

Printer Properties dialog box.

2.

Click the Basics tab.

92 HP Deskjet 6980 series

3.

Click one of the following options:

Front to back: The first page of the document will be on top when the document is finished printing. You do not have to reorder the printed pages.

Note

This option requires more time for printing.

Back to front: The last page of the document will be on top when the document is finished printing. You have to reorder the printed pages.

4.

Select any other print settings that you want, and then click OK.

Print multiple pages on a single sheet of paper

Use the printer software to print multiple pages of a document on a single sheet of paper.

The printer software automatically resizes the document text and images to fit on the printed page.

Follow these steps to print multiple pages of a document on a single sheet of paper:

1.

Open the

Printer Properties dialog box.

2.

Click the Finishing tab.

3.

In the Pages per sheet drop-down list, click the number of pages that you want to appear on each sheet of paper.

4.

If you want a border to appear around each page image that is printed on the sheet of paper, select the Print page borders check box.

5.

In the Page order is drop-down list, click a layout for each sheet of paper.

6.

Select any other print settings that you want, and then click OK.

Print a different first page

If the 250-Sheet Plain Paper Tray Accessory is attached to the printer, follow the steps to

print a different first page with the 250-

Sheet Plain Paper Tray Accessory

.

Load paper

1.

Load the paper for the body of the document in the

In tray .

For instructions about loading a specific paper type, go to the

printing other documents page, and then select the appropriate document type.

2.

Load the paper for the first page on top of the paper stack in the In tray.

Print

Follow these steps to print a document with a different first page:

1.

Open the

Printer Properties dialog box.

2.

Click the Paper/Quality tab.

3.

Select the Use different paper for check box.

4.

Click First page.

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5.

Select the paper type and paper size for the first page.

6.

Click Upper tray in the Source is box.

7.

Click Other pages.

94

8.

Click Upper tray in the Source is box.

HP Deskjet 6980 series

9.

Select the paper type for the other pages in the Type is drop-down list.

10. Select any other print settings that you want, and then click OK.

Note

Do not print the document in reverse order.

Print preview

Use the print preview function to view a printout on the computer before printing a document. If the printout does not look correct, you can cancel the print job and adjust the print settings as needed.

To preview a printed document, follow these steps:

1.

Open the

Printer Properties dialog box.

2.

Click the Basics tab.

3.

Select the Show print preview check box.

4.

Select any other print settings that you want, and then click OK.

Before the document prints, a preview is displayed.

5.

Do one of the following:

– Click File and then click Print to HP Deskjet to print the document.

– Click File and then click Cancel Printing to cancel the print job. Adjust the print settings as needed before trying to print the document again.

Set a custom paper size

Use the Custom paper size dialog box to print on a special paper size.

Note

This feature is not available for all paper types.

Follow these steps to define a custom paper size:

1.

Open the

Printer Properties dialog box.

2.

Click the Paper/Quality tab.

3.

Click the Custom button.

The Custom paper size dialog box is displayed.

4.

In the Name drop-down list, click a custom paper size name.

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5.

Type the paper dimensions in the Width and Length boxes.

The minimum and maximum dimensions appear beneath each of the boxes.

6.

Click the unit of measurement: Inches or Millimeters.

7.

Click Save to save the custom paper size.

8.

Click OK to exit the Custom paper size dialog box.

Select a paper type

To determine the paper type used for a printing job, select Automatic to use the automatic paper-type sensor or select a specific paper type.

Use the automatic paper-type sensor

Automatic is the default paper-type setting. When it is used, the

auto paper-type sensor

automatically selects the print settings that are appropriate for the media that you are printing, particularly when HP paper and media are used.

Note

The Automatic Paper-Type Sensor cannot be used for documents that are printed from the

250-Sheet Plain Paper Tray Accessory .

Follow these steps to use the auto paper-type sensor:

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab.

3.

In the Paper type drop-down list, click Automatic.

4.

Select any other print settings that you want, and then click OK.

Note

Do not use the Automatic setting for high-quality printouts. Instead, select a specific paper type.

Select a specific paper type

When printing a higher-quality document, HP recommends that you select a specific paper type.

Follow these steps to select a specific paper type:

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab.

3.

In the Paper type drop-down list, click an appropriate paper type.

4.

Select any other print settings that you want, and then click OK.

Select a paper source

The printer offers three sources for paper:

96 HP Deskjet 6980 series

(continued)

In tray

250-Sheet Plain Paper

Tray Accessory

Auto Two-Sided Print

Accessory with Small

Paper Tray

Follow these steps to select a paper source:

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab or the Paper/Quality tab.

3.

Find the appropriate drop-down list:

Tab

Printing Shortcuts

Paper/Quality

Drop-down list

Paper source

Source is

Select any other print settings that you want, and then click OK.

4.

Select one of the following options in the drop-down list:

Upper tray: prints from the In tray.

Lower tray: prints from the 250-Sheet Plain Paper Tray Accessory.

Upper, then lower: prints from the In tray. If the In tray is empty, the printer prints from the 250-Sheet Plain Paper Tray Accessory.

Lower, then upper: prints from the 250-Sheet Plain Paper Tray Accessory. If the accessory is empty, the printer prints from the In tray.

Rear tray: prints from the Auto Two-Sided Print Accessory with Small Paper

Tray. This option is displayed only if the accessory is attached to the printer.

Print task quick sets

Use print task quick sets to print with or save print settings that you use often.

If you frequently print on envelopes, for example, you can create a print task that contains the paper size, print quality, and orientation setting that you normally use for envelopes.

After creating the print task, simply select it when printing on envelopes rather than setting each of the print settings separately.

Note

The printer software can save up to 25 print task quick sets.

Create a print task or use the specially designed print tasks that are available in the Print

Task Quick Sets drop-down list.

Use a print task quick set

Follow these steps to use a print task quick set:

1.

Open the

Printer Properties dialog box.

A Print Task Quick Sets drop-down list is displayed at the top of most tabs.

2.

Go to Print Task Quick Sets on any tab where it is displayed.

3.

In the drop-down list, click the print task that you want to use.

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4.

Click OK.

Note

To restore default print settings, click Default Print Settings in the Print

Task Quick Sets drop-down list, and then click OK.

Create a print task quick set

Follow these steps to create a print task quick set:

1.

Open the

Printer Properties dialog box.

2.

Select the options that you want to include in the new print task.

3.

Go to Print Task Quick Sets on any tab where it is displayed.

4.

Type a name for the new print task in the Print Task Quick Sets drop-down list, and then click Save.

The print task quick set is added to the drop-down list.

Note

If you add more options to the print task, rename the print task and then click OK.

Delete a print task quick set

Follow these steps to delete a print task quick set:

1.

Open the

Printer Properties dialog box.

A Print Task Quick Sets drop-down list is displayed at the top of most tabs.

2.

Go to Print Task Quick Sets on any tab where it is displayed.

3.

In the drop-down list, click the print task that you want to delete and then click Delete.

Note

Some print task quick sets cannot be deleted.

HP Deskjet 6980 series

Automatic two-sided printing

To print a two-sided document automatically, one of the following accessories must be attached to the printer:

Automatic Two-Sided Printing Accessory

Auto Two-Sided Print Accessory with Small Paper Tray

The two-sided printing accessories only support certain paper types. For a list of supported paper types, see the documentation that came with the accessory.

If a two-sided printing accessory is not attached to the printer or you are printing on an

unsupported paper type, use manual two-sided printing .

Binding type

Select the type of binding that you want for the two-sided document, and then follow the steps for that binding:

Book binding

Tablet binding

Note

Book binding is the most common type of binding.

Book binding

Follow these steps to print a two-sided document with a book binding:

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab, and then click Two-sided, duplex, printing in the drop-down list.

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100

3.

In the Print on both sides drop-down list, click Automatically.

4.

Select any other print settings that you want, and then click OK.

After the first side of the page is printed, the printer pauses while the ink dries. When the ink is dry, the paper is pulled back into the duplexer and the reverse side of the page is printed.

Do not remove the paper from the printer until both sides of the page have been printed.

Tablet binding

Follow these steps to print a two-sided document with a tablet binding:

1.

Open the

Printer Properties dialog box.

2.

Click the Finishing tab.

HP Deskjet 6980 series

3.

Select the Print on both sides check box.

4.

Select the Automatic check box.

5.

Select the Preserve layout check box.

6.

Select the Flip pages up check box.

7.

Select any other print settings that you want, and then click OK.

After the first side of the page is printed, the printer pauses while the ink dries. When the ink is dry, the paper is pulled back into the duplexer and the reverse side of the page is printed.

Do not remove the paper from the printer until both sides of the page have been printed.

Manual two-sided printing

If an optional two-sided printing accessory is attached to the printer, follow the

automatic two-sided printing instructions

.

Use two-sided printing, also called duplexing, to print on both sides of the paper. Printing on both sides of the paper is not only economical, but environmentally conscious as well.

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Print a two-sided document

To print a two-sided document, follow these steps:

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab.

3.

In the What do you want to do? drop-down list, click Two-sided, duplex printing.

4.

In the Print on both sides drop-down list, click Manually.

5.

Select any other print settings that you want, and then click OK.

The printer prints the odd-numbered pages first.

6.

After the odd-numbered pages have been printed, reload the printed pages with the printed side facing up.

102

7.

Click Continue to print the even-numbered pages.

HP Deskjet 6980 series

Create a bound two-sided document

Select the type of binding that you want for the two-sided document, and then follow the steps for that binding.

Book binding

Tablet binding

Note

Book binding is the most common type of binding.

Book binding

Follow these steps to print a two-sided document with a book binding:

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab.

3.

In the What do you want to do? drop-down list, click Two-sided, duplex printing.

4.

In the Print on both sides drop-down list, click Manually.

5.

Select any other print settings that you want, and then click OK.

The printer prints the odd-numbered pages first.

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6.

After the odd-numbered pages have been printed, reload the printed pages with the printed side facing up.

7.

Click Continue to print the even-numbered pages.

Tablet binding

Follow these steps to print a two-sided document with a tablet binding:

1.

Open the

Printer Properties dialog box.

2.

Click the Finishing tab.

104 HP Deskjet 6980 series

3.

Select the following check boxes:

Print on both sides

Flip pages up

4.

Select any other print settings that you want, and then click OK.

The printer prints the odd-numbered pages first.

5.

After the odd-numbered pages have been printed, reload the printed pages, with the printed side facing up according to the document orientation, portrait or landscape.

Portrait

Landscape

6.

Click Continue to print the even-numbered pages.

Resize a document

Use the printer software for either of these tasks:

● Print a document on a paper size different from the size for which it is formatted.

● Shrink or enlarge text and graphics on the printed page.

Print on a different paper size

Use this feature to print a document that is formatted for one paper size on another paper size. Doing this can be useful if you do not have the correct paper size available.

For example, if you have created a document that is formatted for letter-size paper, but you do not have any letter-size paper available, you can print the document on another paper size that is available.

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Follow these steps to resize the document for a different paper size:

1.

Open the

Printer Properties dialog box.

2.

Click the Effects tab.

106

3.

Select the Print document on check box, and then click the target paper size in the drop-down list.

The target paper size is the size of the paper on which you are printing, not the size for which the document was formatted.

4.

Do one of the following:

Objective

Shrink or enlarge the document to fit on the target paper size.

Action

Select the Scale to fit check box.

Print the document at its original size on the selected paper size.

Do not select the Scale to fit check box.

5.

Select any other print settings that you want, and then click OK.

Shrink or enlarge text and graphics

Use this feature to shrink or enlarge printed text and graphics without changing the paper size.

Follow these steps to shrink or enlarge text and graphics:

1.

Open the

Printer Properties dialog box.

2.

Click the Effects tab.

HP Deskjet 6980 series

3.

In the % of normal size box, type the percentage by which you want to shrink or enlarge the text and graphics.

One hundred percent represents the actual size of the text and graphics. Type a number less than 100 to shrink the text and graphics. Type a number greater than

100 to enlarge the text and graphics.

4.

Select any other print settings that you want, and then click OK.

Watermarks

Watermarks appear as background printing on documents.

Apply an existing watermark

Follow these steps to apply an existing watermark to a document:

1.

Open the

Printer Properties dialog box.

2.

Click the Effects tab.

3.

Click a watermark in the Watermarks drop-down list.

If you do not want to use one of the listed watermarks,

create a new watermark

.

4.

Choose one of the following actions:

– If you want the watermark to appear on the first page only, select the First page

only check box.

– If you want the watermark to appear on all printed pages, leave the First page

only check box clear.

5.

Print the document according to the instructions for the paper type.

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Create or change a watermark

Follow these steps to create or change a watermark:

1.

Open the

Printer Properties dialog box.

2.

Click the Effects tab.

3.

Click the Edit button.

The Watermark Details dialog box is displayed.

108

4.

Choose one of the following actions:

– Click the New button.

– Select an existing watermark to change.

5.

Type the watermark message, and then select the message angle and the font attributes.

6.

After you have set the watermark details, click OK.

For instructions about applying watermarks, follow the steps for

applying an existing watermark to a document .

Use the

What's This? help to learn about the features that you see on the Printer

Properties dialog box.

HP Deskjet 6980 series

9

Printer software

● Use the

Printer Properties dialog box to select printing options.

● Use the

What's This? help to learn more about specific print settings.

● Use the

Printing Shortcuts tab to specify print settings quickly.

View the Ink Status window for the approximate ink level of each print cartridge.

● Download

printer software updates

for the latest features and improvements.

Printer Properties dialog box

The printer is controlled by software that is installed on the computer. Use the printer software, also known as the printer driver, to change the print settings for a document.

To change the print settings, open the Printer Properties dialog box.

Note

The Printer Properties dialog box is also referred to as the Printing

Preferences dialog box.

Open the Printer Properties dialog box

Follow these steps to open the Printer Properties dialog box:

1.

Open the file that you want to print.

2.

Click File, click Print, and then click Properties or Preferences.

The Printer Properties dialog box is displayed.

Note

The path to the Printer Properties dialog box can vary depending on the software program you are using.

What's This? help

Use the

What's This? help to learn about the features that you see on the Printer

Properties dialog box.

What's This? help

Use What's This? help to learn more about the available printing options.

1.

Move the cursor over the feature that you want to learn more about.

2.

Click the right mouse button.

The What's This box is displayed.

3.

Move the cursor over the What's This? box, and then click the left mouse button.

An explanation of the feature is displayed.

Ink Status window

The Ink Status window is displayed each time the printer prints a file. The window displays the approximate ink level of each print cartridge. To close the Ink Status window, click

Close.

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Note

The Ink Status window may not display if the printer is operating over a non-Microsoft configuration.

Print cartridge information and ordering

For print cartridge information and to link to HP's Web site for ordering print cartridges, click the Print Cartridge Information button.

Display the Ink Status window

If you do not want the Ink Status window to appear when you print, select the Do not

show this again check box in the lower-left corner of the window.

If you previously chose not to show the Ink Status window but now want it to appear when you print, follow these steps:

1.

Open the printer

Toolbox .

2.

Click the Configuration tab.

3.

Select the Display Ink Status Window check box.

4.

Click Apply, and then click OK.

Download printer software updates

Download the latest printer software update every few months to ensure you have the latest features and improvements:

1.

Make sure you are connected to the Internet.

2.

From the Windows Start menu, click Programs, click HP, and then click HP

Software Update.

The HP Software Update window is displayed.

3.

Click Next.

110 HP Deskjet 6980 series

HP Software Update searches the HP Web site for printer software updates.

– If the computer has the most recent version of the printer software installed, No

updates are available for your system at this time is displayed in the HP

Software Update window.

– If the computer does not have the most recent version of the printer software installed, a software update is displayed in the HP Software Update window.

4.

If a software update is available, select the check box beside the update name.

5.

Click Install.

6.

Follow the onscreen instructions.

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10

Maintenance

Install print cartridges

Set the auto-off feature

Align the print cartridges

Calibrate color

Automatically clean print cartridges

Print a test page

View estimated ink levels

Maintain the printer body

Remove ink from your skin and clothing

Manually clean print cartridges

Maintain print cartridges

Printer Toolbox

Install print cartridges

When you need to replace print cartridges, make sure you have the correct print cartridges for the printer, and then install them in the print cartridge cradle.

Print cartridge combinations

For printing most documents, use the tri-color print cartridge and the black print cartridge.

When printing photos, use the photo print cartridge along with the tri-color print cartridge.

For printing high-quality black-and-white photographs, use the gray photo print cartridge in conjunction with the tri-color print cartridge.

Always install the tri-color print cartridge in the left side of the print cartridge cradle.

Install the black, photo print cartridge, or the gray photo print cartridge in the right side of the print cartridge cradle.

Note

To easily identify the correct side of the cradle in which to install the print cartridge, match the symbol on the print cartridge label with the symbol above the print cartridge cradle.

Selection numbers

When buying replacement print cartridges, look for the print cartridge selection number.

You can find the selection number in three places:

● Selection number label: Look at the label on the print cartridge that you are replacing.

112 HP Deskjet 6980 series

1 Selection number label

● Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer.

● Print Cartridge Information dialog box: For a list of print cartridge selection numbers, open the printer

Toolbox , click the Estimated Ink Level tab, and then click the Print

Cartridge Information button.

Ink-backup mode

The printer can operate with only one print cartridge installed. For more information, see

Ink-backup mode

.

Installation instructions

Follow these steps to install a print cartridge:

1.

Verify that the printer is turned on.

2.

Load Letter or A4 plain, white paper in the In tray.

3.

Open the printer cover.

4.

Wait until the print cartridge cradle moves to the right side of the printer and is idle and silent, and then lift the print cartridge latch to the open position.

5.

Slide the print cartridge out of the print cartridge cradle.

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6.

Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer.

1 Remove plastic tape

Caution

Do not touch the print cartridge ink nozzles or copper contacts.

Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.

7.

Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer, and then slide the print cartridge into the cradle as shown.

114 HP Deskjet 6980 series

8.

Push down on the print cartridge latch until it snaps closed.

9.

Close the printer cover.

The printer automatically prints a calibration page.

For information about storing print cartridges, see Maintain print cartridges

.

For information about recycling empty print cartridges, see

Print cartridge recovery .

Warning

Keep both new and used print cartridges out of the reach of children.

Set the auto-off feature

The printer is designed with an auto-off feature that automatically places the printer into a low power mode when it has been idle for 30 minutes. In this mode, the printer continues to consume a maximum 3.0 watts of power with the radio off (maximum 5.5 watts with the radio on) and turns back on automatically when print jobs are sent to the printer. You can manually turn the printer off by pressing and holding the

Power button for three

seconds. When the printer is manually turned off, the printer uses less than one watt of power. Manually powering off the printer is recommended if the printer causes interference with other wireless devices, or if you do not plan to use the printer for a long period of time.

Selecting auto-off cancels the

FEMP energy savings mode.

Energy consumption can be prevented by turning the printer power off, and then disconnecting the end of the printer power cord from the electrical source.

Follow these steps to activate the auto-off feature:

1.

Open the printer

Toolbox .

2.

Click the Configuration tab.

3.

Select Activate the Hardware Auto-off feature.

4.

Click Apply, and then click OK.

Align the print cartridges

The printer automatically aligns the print cartridges after a new print cartridge is installed.

You can also align the print cartridges at other times to ensure optimal print quality.

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To align print cartridges:

1.

Load Letter or A4 plain, white paper in the In tray.

2.

Open the printer

Toolbox .

3.

Click Align the Print Cartridges.

4.

Click Align, and then follow the onscreen instructions.

Calibrate color

Perform a color calibration if the colors in photos that are printed with the

photo print cartridge

consistently look incorrect.

Before performing a color calibration, align the print cartridges , and then reprint the photo.

If the color is still incorrect, perform a color calibration.

To calibrate color:

1.

Load Letter or A4 plain, white paper in the In tray.

2.

Verify that both a tri-color print cartridge and a

photo print cartridge

are installed in the printer.

3.

Open the printer

Toolbox .

4.

Click Calibrate Color.

5.

Click Start, and then follow the onscreen instructions.

Automatically clean print cartridges

If the printed pages are missing lines or dots, or if they contain ink streaks, the print

cartridges might be low on ink

or might need to be cleaned.

If the print cartridges are not low on ink, follow these steps to clean the print cartridges automatically:

1.

Open the printer

Toolbox .

2.

Click Clean the Print Cartridges.

3.

Click Clean, and then follow the onscreen instructions.

If the documents are still missing lines or dots after cleaning, replace the print cartridges

.

Caution

Clean print cartridges only when necessary. Unnecessary cleaning wastes ink and shortens the life of the cartridge.

Print a test page

Follow these instructions to print a test page:

1.

Open the printer

Toolbox .

2.

Click the Print a Test Page button, and then follow the onscreen instructions.

View estimated ink levels

Follow these instructions to view the estimated ink levels of the print cartridges that are installed in the printer:

1.

Open the printer

Toolbox .

2.

Click the Estimated Ink Levels tab.

116 HP Deskjet 6980 series

Note

If the print cartridges were used before being installed in the printer, the estimated ink levels will not appear on the Estimated Ink Levels tab.

The Estimated Ink Level tab also contains print cartridge ordering information. To view this information, click the Print Cartridge Information button.

Maintain the printer body

Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually appear on the printer case and adjacent surfaces. To remove smudges, stains, or dried ink from the exterior of the printer, use a soft cloth moistened with water.

When cleaning the printer, keep these tips in mind:

Do not clean the interior of the printer. Keep all fluids away from the interior.

Do not use household cleaners or detergent. If a household cleaner or detergent has been used on the printer, wipe the exterior surfaces with a soft cloth moistened with water.

Do not lubricate the support rod that the print cartridge cradle uses to slide back and forth. Noise is normal when the cradle moves back and forth.

Remove ink from your skin and clothing

Follow these instructions to remove ink from your skin and clothing:

Surface

Skin

White fabric

Color fabric

Remedy

Wash the area with an abrasive soap.

Wash the fabric in cold water and use chlorine bleach.

Wash the fabric in cold water and use sudsy ammonia.

Caution

Always use cold water to remove ink from fabric. Warm or hot water can set the ink into the fabric.

Manually clean print cartridges

If the printer is used in a dusty environment, a small amount of debris can accumulate on the print cartridge contacts.

Gather cleaning supplies

You need the following items to clean the print cartridges.

● Distilled water (tap water can contain contaminants that can damage the print cartridge)

● Cotton swabs or other soft, lint-free material that will not stick to the print cartridge

Be careful not to get ink on your hands or clothing as you clean.

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Prepare to clean

1.

Open the printer cover.

2.

Wait until the print cartridge cradle moves to the right side of the printer and is idle and quiet.

3.

Remove the print cartridges and place them on a piece of paper, with the copper strips facing up.

Caution

Do not leave the print cartridges outside the printer for more than

30 minutes.

Cleaning instructions

1.

Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab.

2.

Wipe the print cartridge copper contacts with the cotton swab.

Caution

Do not touch the print cartridge ink nozzles. Touching the ink nozzles will result in clogs, ink failure, and bad electrical connections.

1 Ink nozzles (do not touch)

2 Copper contacts

3.

Repeat this process until no ink residue or dust appears on the swab.

4.

Insert the print cartridges in the printer, and then close the printer cover.

Maintain print cartridges

The following tips will help maintain HP print cartridges and ensure consistent print quality:

● Keep all print cartridges in their sealed packages until they are needed. Print cartridges should be stored at room temperatures (15° to 35° C or 59° to 95° F).

● Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge.

Follow these instructions to store print cartridges

.

Store print cartridges

When print cartridges are removed from the printer, store them in an airtight plastic container or in the print cartridge protector that comes with the photo print cartridge.

118 HP Deskjet 6980 series

If you store the print cartridge in an airtight plastic container, make sure that the ink nozzles are face down but are not in contact with the container.

Insert the print cartridge into the print cartridge protector

Slide the print cartridge at a slight angle into the protector, and snap it securely in place.

Remove the print cartridge from the print cartridge protector

Press down and back on the top of the protector to release the print cartridge. Slide the print cartridge out of the protector.

Caution

Do not drop the print cartridge. Dropping the print cartridge can damage it.

Printer Toolbox

The printer Toolbox contains a number of useful tools to enhance the performance of the printer.

Use the printer Toolbox to perform the following tasks:

Set the auto-off function

Align the print cartridges

Calibrate color

Clean the print cartridges

Print a test page

View estimated ink levels

Configure Bluetooth settings

(if the printer is connected to a computer by a USB cable)

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Use the Toolbox

Follow these instructions to use the printer Toolbox:

1.

Open the

Printer Properties dialog box.

2.

Click the Services tab, and then click the Service this device button.

120 HP Deskjet 6980 series

11

Troubleshooting

Ethernet problems

Wireless communication problems

Printer does not print

Paper jam

Paper problems

Paper mismatch

Printer is stalled

Print cartridge problems

Photos do not print correctly

PictBridge problems

Bluetooth printing problems

Banners do not print correctly

Print quality is poor

Document is misprinted

Problems with borderless documents

Error messages

Printer lights are on or flashing

Document prints slowly

If you continue to have problems

HP support process

Ethernet problems

The following problems can occur with an Ethernet connection.

Printer does not print

Print an

HP Report page .

If the HP Report page does not print, verify the following:

● The printer is set up and powered on.

● The

print cartridges are installed correctly.

● The printer is on and the paper tray is loaded.

● The printer is free of paper jams.

Link light

If the printer still does not print, then look at the Link light on the back of the printer:

State of the Link light Task

Flashing

Resend the document, then look at the Activity light.

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Chapter 11

(continued)

State of the Link light Task

Off Verify the following:

The Ethernet cable is securely connected to the printer.

● The network

hub ,

switch , or router is on and working

properly.

● The printer is connected to the network.

Activity light

Follow these steps if the Link light is on, but the printer does not print:

1.

Wait until the printer is idle.

2.

Try to reprint the document.

3.

Look at the Activity light on the back of the printer.

State of the Activity light

Flashing

Task

The Ethernet connection is operating correctly. Try these

solutions again.

122

Off Verify the following:

– The printer is selected in the application from which you are trying to print.

– The computer is connected to the network.

– A personal software firewall might block communication between the printer and the computer. Follow these

steps .

Cannot open the printer's embedded web server (EWS)

Verify the following:

● You are not using a phone cord to connect the printer to the network

● The Ethernet cable is securely connected to the printer

The network hub

, switch

, or

router

is on and working properly

● The computer that you are using is connected to the network

HP Deskjet 6980 series

If you still cannot access the printer's EWS, then follow these steps:

1.

Print an

HP Report page .

2.

Find the printer's IP address

.

3.

Launch the Internet browser.

Note

Use Microsoft Internet Explorer 5.0 or higher or Netscape 4.75 or higher.

4.

Enter the printer's IP address in the address box, then press Enter.

A personal software firewall is blocking communication between the printer and the computer

The personal software firewall is a security program that protects a computer from intrusion. However, the personal firewall might block communication between the computer and the printer.

If you cannot communicate with the printer, try disabling the personal firewall. If you are still unable to communicate with the printer, then re-enable the firewall.

If disabling the firewall allows you to communicate with the printer, you might want to assign the printer a static IP address and then re-enable the firewall. To assign the printer a static IP address, see the Setup guide that came with the printer.

Wireless communication problems

Print a

HP Report page

.

If the HP Report page does not print, verify the following:

● The printer is set up and powered on.

● The

print cartridges are installed correctly.

● The printer is on and the paper tray is loaded.

● The printer is free of paper jams.

If any of these items are problems, then see the

printer is not printing

page.

If the HP Report page does print, try the following steps:

Check the wireless status light

Look at the printer's wireless status light :

State of the Wireless Status light

On

Task

Follow these

steps .

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Chapter 11

(continued)

State of the Wireless Status light

Off

Task

Verify the following:

An Ethernet cable is not connected to

the printer. Connecting an Ethernet cable to the printer automatically turns off the wireless radio. Unplug the cable.

● The printer is plugged in.

Wireless status light is on

If the wireless status light is on, try reprinting the document, then look at the printer's wireless communications light:

State of the Wireless Status light

Flashes

Task

The printer's wireless communications feature is operating correctly. Try these

solutions , again.

Does not flash The wireless radio is functioning but the printer and the computer cannot communicate.

● The printer's network settings do not match the settings for the network.

Follow these steps .

● The computer might be set to the wrong wireless profile. Follow these

steps .

● A personal software firewall might block communication between the printer and the computer. Follow these

steps

.

Printer's network settings do not match the settings for the network

The printer's network settings must match those of the network.

124 HP Deskjet 6980 series

Printer has the wrong network settings

1.

Do one of the following to find the settings for the network:

Printer communication mode

Infrastructure network

Ad hoc network

Task

Open the

Wireless Access Point's

(WAP) configuration utility.

Open the configuration utility for the network card installed in the computer.

2.

Compare the network's settings to those that appear on the HP Report page. Note any differences. Possible problems include:

Problem

The WAP filters hardware addresses

(MAC addresses).

One of these settings in the printer might be incorrect:

Communication mode

Network Name (SSID)

Channel (Ad hoc networks only)

Authentication Type

Encryption

WPA (TKIP)

Solution

Follow these

Follow these steps steps

.

.

3.

Reprint the document.

If the document still does not print, then reset the printer to its

factory defaults and use

the printer software CD to reinstall the printer software.

Computer's wireless card is set to the wrong wireless profile

A wireless profile

is a set of network settings unique to a given network. A single wireless card might have several wireless profiles (for example, one for a home network and one for an office network).

Open the configuration utility for the network card installed on the computer and verify that the profile selected is the profile for the printer's network. If not, select the correct profile.

The radio signal is weak

If the printer is printing slowly, then the radio signal might be weak.

Print an HP Report page and look at the radio signal strength numbers (5 indicates an excellent signal; 1

indicates a poor signal). If the signal is weak, then follow the guidelines below.

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Chapter 11

Reduce interference in a wireless network

The following tips will help reduce the chances for interference in a wireless network:

● Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones, as these objects can disrupt radio signals.

● Keep the wireless devices away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength.

● For an infrastructure network, position the WAP in a central location in line of sight with the wireless devices on the network.

● Keep all wireless devices on the network within range of one another.

A personal software firewall is blocking communication between the printer and the computer

The personal software firewall is a security program that protects a computer from intrusion. However, the personal firewall might block communication between the computer and the printer.

If you cannot communicate with the printer, try disabling the personal firewall. If you are still unable to communicate with the printer, then re-enable the firewall.

If disabling the firewall allows you to communicate with the printer, you might want to assign the printer a static IP address and then re-enable the firewall. To assign the printer a static IP address, see the Setup guide that came with the printer.

The wireless access point filters MAC addresses

MAC filtering is a security feature in which a

Wireless Access Point (WAP) is configured

with a list of

MAC addresses (also called "hardware addresses") of devices that are

allowed to gain access to the network through the WAP.

If the WAP does not have the hardware address of a device attempting to access the network, the WAP denies the device access to the network.

If the WAP filters MAC addresses, then the printer's MAC address must be added to the

WAP's list of accepted MAC addresses.

1.

Print an

HP Report page

.

2.

Find the printer's hardware address on the HP Report page.

3.

Open the WAP's configuration utility, then add the printer's hardware address to the list of accepted MAC addresses.

Printer has the wrong network settings

If one of these network settings in the printer is incorrect, you will not be able to communicate with the printer:

Communication mode

Network Name (SSID)

Channel (Ad hoc networks only)

Authentication Type

Encryption

WPA

Follow these steps to correct the printer's network settings:

126 HP Deskjet 6980 series

1.

Connect the printer to the network or computer with an Ethernet cable.

2.

Open the printer's

embedded Web server (EWS) .

3.

Click the Networking tab, and then click Wireless (802.11) under the

Connections heading.

4.

Use the Wireless Setup wizard on the Wireless Setup tab to change the printer's settings to match the settings of the network.

5.

Close the printer's EWS, then disconnect the Ethernet cable from the printer.

Printer does not print

Verify the following

Verify the following conditions if the printer is not printing:

● The printer is connected to the power source.

● The cable connections are secure.

● The printer is turned on.

● The print cartridges are the

correct print cartridges for the printer and are

properly installed

.

● The paper or other media is correctly loaded in the In tray.

● The printer cover is closed.

● The rear access door is attached.

Check the printer lights

The printer lights indicate the printer status and alert you to potential problems.

For more information, see

Printer lights are on or flashing .

Check the printer cable connection

If your printer and computer are USB-connected and are not communicating with each other, try the following:

● Make sure the power cord is firmly connected to the printer and plugged into a power outlet.

● Check the USB cable. If you are using an older cable, it might not be working properly. If you experience problems, the USB cable might need to be replaced. Also verify that the cable does not exceed 3 meters (9.8 feet) in length.

● Check the connection from your printer to your computer. Verify that the USB cable is securely plugged into the USB port on the back of your printer. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn your printer off and then on again.

● If you are connecting the through a USB hub, make sure the hub is turned on. If the hub is on, try connecting directly to your computer.

● Try connecting the USB cable to another USB port on your computer. After you check the connections, try restarting your computer. Turn your printer off and then on again.

Check the print queue

The printer will not print if a print job is stalled in the print queue. To resolve a print job that is stalled in the queue, complete the following steps:

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Chapter 11

1.

Click Start, click Settings, and then click Printers.

2.

Double-click the name of the HP Deskjet printer.

3.

Click the Printer menu and then click Pause Printing.

4.

Click the Printer menu again, and then click Purge Print Documents.

5.

Click Yes.

6.

Click the Printer menu, and then uncheck Pause Printing.

7.

If there are still documents in the list, restart the computer.

8.

After restarting, if there are still documents in the list, repeat steps 1–6.

If the printer still does not print

1.

Select the topic below that best describes the problem:

Paper jam

Out-of-paper message

Printer ejects paper

Printer is stalled

2.

If the printer still does not print, shut down, and then restart the computer.

Paper jam

Follow these steps to remove a paper jam:

1.

Press the Resume button.

If the paper jam does not clear, then go to the next step.

2.

Turn off the printer.

3.

Push the two latch handles on the printer's rear access door toward each other, and then remove the door.

128

4.

Remove any paper that is inside the printer by pulling it out from the back of the printer.

If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer.

5.

Replace the rear access door securely.

HP Deskjet 6980 series

6.

If the paper jam cannot be removed from the back of the printer, raise the printer cover, remove the paper jam from the front of the printer, and then lower the cover.

Caution

Remove the paper jam carefully as it is possible to damage the printer when removing paper from the front.

7.

Turn on the printer, and then press the Resume button.

8.

Reprint the document.

Note

If paper jams occur frequently, try using a heavier paper. See the reference guide for paper weight specifications.

Accessories?

If the Two-Sided Printing Accessory is attached to the printer, follow these

steps to clear a paper jam from the Two-Sided Printing

Accessory .

If the Auto Two-Sided Print Accessory with Small Paper Tray is

attached to the printer, follow these steps to clear a paper jam Auto

Two-Sided Print Accessory with Small Paper Tray .

Paper problems

Printer does not feed paper

Try one or more of the following solutions:

● Reduce the number of sheets in the In tray.

● Remove the paper from the In tray, and then reload it.

● Use a different type of paper.

Printer ejects paper

If the printer ejects the paper, try one of the following solutions:

● Move the printer away from direct sunlight. The printer might have been placed in direct sunlight, which can affect the

Automatic Paper-Type Sensor

.

Select a paper type other than Automatic.

● If you are performing a

color calibration , install both the tri-color and the photo print

cartridges.

● If you are printing a borderless document and the Resume and Print Cartridge Status lights are flashing, follow the

borderless printing guidelines.

● Verify that the protective piece of plastic tape has been removed from the print cartridges.

● If you are printing a borderless document and the Resume light and a Print Cartridge

Status light are flashing, you might be trying to print a borderless document with only the black print cartridge installed. When printing a borderless document, always have the tri-color print cartridge and a black or photo print cartridge installed.

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Chapter 11

Out-of-paper message

If an out-of-paper message is displayed, follow these

guidelines .

Paper jam

For information about clearing a paper jam, see the

paper jam page.

Printer prints on multiple sheets at once

If the printer prints on multiple sheets at once, follow these

guidelines .

Printer prints on multiple sheets at once

If the printer prints on multiple sheets at once, check the following:

Paper weight

The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight. Use paper that is within the recommended specifications.

For paper weight specifications, see the reference guide that came with the printer.

Paper might be loaded improperly

The printer might print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer or if the paper guide is not positioned firmly against the paper. Reload the paper into the In tray, pushing the paper until you feel resistance, and then slide the paper guide firmly against the edge of the paper stack.

The printer might also print on multiple sheets at once if different paper types are loaded in the In tray. For example, photo paper might be mixed with plain paper. Empty the In tray and load only the paper type that is appropriate for the document that you are printing.

Paper mismatch

If you receive an error message about a paper mismatch, it indicates that the paper size or type selected in the software program or in the

printer software does not match the

paper in the In tray.

You can continue printing with the mismatched paper by pressing the Resume button.

To cancel printing, press the Cancel button.

To correct the paper mismatch, change the paper size and type selections in the software program or the

printer software , or change the paper in the In tray.

In the software program, follow these steps:

1.

Press the Cancel button.

2.

Open the File menu, and then click Page Setup.

3.

On the Page Setup screen, verify the selected paper size and type.

If the paper size and type match the paper in the In tray, proceed to step 2 below.

If the size and type do not match, select the matching paper size and type or change the paper in the In tray.

4.

Press the Resume button to continue printing.

In the printer software

, follow these steps:

130 HP Deskjet 6980 series

1.

Press the Cancel button.

2.

Open the

Printer Properties dialog box.

3.

On the Paper/Quality tab, verify that the selected paper size and type match the paper in the In tray.

If the size and type do not match, select the matching paper size and type or change the paper in the In tray.

4.

Press the Resume button to continue printing.

Printer is stalled

If the printer stalls while printing a document, press the Resume button. If the printer does not start printing again, raise the printer cover, and then disconnect the power cable from the back of the printer.

Caution

First, check for any loose or broken parts in the printer. If you find loose or broken parts, go to www.hp.com/support or contact HP. Support phone numbers are listed in the reference guide that came with the printer or at www.hp.com/support .

If there are no loose or broken parts, follow these steps:

1.

Check for and remove any obstacles, such as packing tape or materials, that prevent the print cartridges from moving back and forth.

2.

Make sure the print cartridges are

installed securely in the print cartridge cradle.

3.

Make sure the tri-color print cartridge is

installed in the left side of the cradle and the

black or photo print cartridge is installed in the right side of the cradle.

4.

Check for and clear any

paper jam .

5.

Lower the printer cover.

6.

Connect the power cable to the back of the printer, and then turn on the printer.

– If the Resume light is not flashing, continue printing the document.

– If the Resume light is flashing, press the Resume button.

If the light still flashes, repeat the steps.

Print cartridge problems

Incorrect print cartridge

The printer can only print when the correct print cartridges are installed. If you receive a print cartridge error message, one or both of the print cartridges cannot be used in the printer. A flashing Print Cartridge Status light indicates which print cartridge is incorrect.

To verify that you have the correct print cartridges:

1.

Open the printer cover.

2.

Read the selection number on the print cartridge label.

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Chapter 11

132

1 Selection number

2 Warranty date

3.

Check the list of print cartridges that can be used in the printer.

a.

Open the printer

Toolbox .

b.

Click the Estimated Ink Level tab.

c.

Click the Print Cartridge Information button and view the list of print cartridge selection numbers.

The reference guide that came with the printer also shows the print cartridge selection numbers.

4.

Check the warranty date on the print cartridge.

5.

If the print cartridge has the wrong selection number, or if the warranty date has expired,

install a new print cartridge .

6.

Close the printer cover.

If the Print Cartridge Status light stops flashing, then the problem is fixed.

If the Print Cartridge Status light continues to flash, visit HP Technical Support at www.hp.com/support .

Print cartridge problem message

If you receive a message about a problem with one of the print cartridges, follow these steps:

1.

Raise the printer cover and remove the print cartridge that was named in the error message.

2.

Reinstall the print cartridge.

If the Print Cartridge Status light is not flashing, the problem is solved.

If the Print Cartridge Status light is flashing, go to the next step.

3.

Manually clean

the print cartridge.

4.

Reinsert the print cartridge in the printer and close the printer cover.

If the Print Cartridge Status light is still flashing, the print cartridge is faulty and must be

replaced

.

Note

You can print with one print cartridge in

ink-backup mode if you do not

have a replacement print cartridge available.

5.

If the Print Cartridge Status light continues to flash after replacing the print cartridge, visit HP Technical Support at www.hp.com/support .

HP Deskjet 6980 series

"Printing in ink-backup mode" message

When the printer detects that only one print cartridge is installed, ink-backup mode is initiated. This printing mode lets you print with a single print cartridge, but it slows the printer and affects the quality of printouts.

If you receive the ink-backup mode message and two print cartridges are installed in the printer, verify that the plastic tape has been removed from each print cartridge. When the protective piece of plastic tape covers the print cartridge contacts, the printer cannot detect that the print cartridge is installed.

1 Remove plastic tape

"Print cartridge is in the wrong slot" message

If you receive this error message, the print cartridge is installed in the wrong side of the print cartridge cradle.

Always install the tri-color print cartridge in the left print cartridge cradle compartment.

Install the black or photo print cartridge in the right print cartridge cradle compartment.

Note

To easily identify the correct side of the cradle in which to install the print cartridge, match the symbol on the print cartridge with the symbol above the print cartridge cradle.

Photos do not print correctly

Check the paper tray

1.

Verify that the photo paper in the In tray with the side to be printed on facing down.

Verify that the photo paper is flat.

2.

Slide the paper forward until it stops.

3.

Slide the paper guides firmly against the edge of the paper.

Do not press the guide so firmly against the paper that the paper bends or curls.

Check the printer properties

Open the

Printer Properties dialog box and verify the following options:

Tab

Paper/Quality

Setting

Size is: An appropriate paper size

Type is: An appropriate photo paper

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(continued)

Tab Setting

Print quality: Best or Maximum dpi

Colors are tinted or incorrect

If colors in photos appear tinted or incorrect, follow these steps:

1.

Verify that neither print cartridge is

low on ink .

If neither print cartridge is low on ink, proceed to step 2.

2.

Align

the print cartridges.

3.

Reprint the photo.

4.

If colors are still tinted or incorrect,

calibrate the color .

Both a photo print cartridge and a tri-color print cartridge must be installed for color calibration.

5.

Reprint the photo.

6.

If colors continue to appear tinted or incorrect, open the

Printer Properties dialog

box, click the Color tab, and then click the Advanced color settings button.

7.

Adjust the colors by using the Advanced color settings dialog box.

Horizontal lines appear on a photo

If light or dark horizontal lines appear on photos, follow this procedure:

1.

Clean the print cartridges.

2.

Reprint the photo.

3.

If horizontal lines still occur,

align the print cartridges .

4.

Reprint the photo.

Part of the photo is faded

If part of the photo is faded, follow these

guidelines .

Part of the photo is faded

Fading might occur on the edges or near the edges of a photo.

134 HP Deskjet 6980 series

Fading occurs on the edges of a photo

Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat. If the problem persists, then use photo paper that is not curled.

For instructions about preventing photo paper from curling, see

Store and handle photo paper

.

Fading occurs near the edges of a photo

If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo, try the following solutions:

● Install a

photo print cartridge and a tri-color print cartridge in the printer.

● Open the

Printer Properties dialog box, click the Paper/Quality tab, and then set

the Print quality to Maximum dpi.

● Rotate the image 180°.

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PictBridge problems

Images in a connected digital camera do not print

There are several reasons why images in a connected digital camera do not print:

● The digital camera is not PictBridge-compatible.

● The digital camera is not in PictBridge mode.

● The images are not in a supported format.

● You did not select any photos on the camera for printing.

Check the documentation that came with the camera to ensure it supports PictBridge.

If the camera does support PictBridge, make sure the camera is set to PictBridge mode.

For instructions on setting the camera to PictBridge mode, see the documentation that came with the camera.

Verify that the digital camera is saving photos in a file format that the PictBridge transfer feature supports:

● EXIF/JPEG

● JPEG

Before you connect the digital camera to the front USB port on the printer, select some photos on the camera for printing.

PictBridge lights are flashing

State of the lights

Connection light and the Error light are flashing

Task

The printer has lost connection with the camera while printing.

Check the USB connection.

136

Connection light is on and the Error light is flashing

The camera has lost power.

Replace the camera batteries or connect it to a power supply.

HP Deskjet 6980 series

(continued)

State of the lights Task

Connection light is on and the Error light flashes twice

The camera has requested an unsupported command.

Bluetooth printing problems

Bluetooth device cannot find the printer

Try one of the following solutions:

● Make sure the HP Bluetooth Wireless Printer Adapter is plugged into the camera port on the front of the printer. The light on the adapter double-blinks once a second when the adapter is ready to receive data.

● You might be too far from the printer. Move the device with Bluetooth wireless technology closer to the printer. The maximum recommended distance between the device with Bluetooth wireless technology and the printer is 10 meters (30 feet).

No page came out of the printer

The printer might not recognize the type of file sent by the device with Bluetooth wireless technology. Reformat the file to a supported file type and then resend.

A blank page came out of the printer

A blank page ejected from the printer signifies an unsupported file type or the file being printed is corrupted or too large.

Print quality is poor

The image you printed might be low resolution. For better results in the future, set the device to a higher resolution, if possible. Be aware that pictures taken with VGA-

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Chapter 11 resolution cameras, such as those found in wireless phones, might not have high enough resolution to produce a high-quality print.

The image printed with borders

The printing application installed on the device with Bluetooth wireless technology might not support borderless printing. Contact the vendor of the device, or go to their support website to obtain the latest updates for the printing application.

Bluetooth wireless printer adapter is not working

If the Bluetooth wireless printer adapter does not seem to working, try the following troubleshooting tips:

● Remove the adapter from the printer for a few seconds, and then re-insert it.

● Turn off the printer with the Bluetooth wireless printer adapter still inserted in the printer, and then turn the printer on again.

Or try this sequence of steps:

1.

Turn off the printer.

2.

Disconnect the printer from its power source.

3.

Insert the Bluetooth wireless printer adapter in the printer.

4.

Reconnect power.

5.

Turn the printer on.

Banners do not print correctly

Check the paper tray

● Unfold and refold the paper when several sheets feed into the printer at one time.

● Confirm that the unattached edge of the banner paper stack is on top and pointing into the printer.

● Verify that the correct paper for banner printing is in use.

Check the printer properties

Open the

Printer Properties dialog box and verify the following settings:

Tab

Paper/Quality

Setting

Size is: The appropriate banner size

Type is: HP Banner Paper

Check the software

● Verify that the software program that you are using prints banners. Not all software programs print banners.

● If gaps appear at the ends of the sheets, verify that the printer software is operating correctly.

138 HP Deskjet 6980 series

Print quality is poor

Streaks and missing lines

If the printed pages are missing lines or dots or if streaks appear, the print cartridges

might be low on ink

or might need to be

cleaned

.

Print is faded

Verify that neither of the print cartridges is low on ink

.

If a print cartridge is low on ink, consider replacing the print cartridge. For the correct part numbers, see the reference guide that came with the printer.

● Verify that a black print cartridge is installed.

If the black text and images on the printouts are faded, you might be printing with only the tri-color print cartridge. Insert a black print cartridge, in addition to the tricolor print cartridge, for optimal black print quality.

● Verify that the protective piece of plastic tape has been removed from the print cartridges.

1 Remove plastic tape

● Consider selecting a higher

print quality .

Blank pages print

● The protective piece of plastic tape might still be attached to the print cartridges.

Verify that the plastic tape has been removed from the print cartridges.

1 Remove plastic tape

● The print cartridges might be

out of ink . Replace one or both empty print cartridges.

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● The printer might be in direct sunlight. Direct sunlight can adversely affect the

Automatic Paper-Type Sensor . Move the printer out of direct sunlight.

● You might be trying to print a borderless document with only the black print cartridge installed. When printing a borderless document, always have the tri-color print cartridge and a black or photo print cartridge installed.

Too much or too little ink appears on the page

If too much or too little ink appears on the page,

follow these instructions .

Too much or too little ink appears on the page

If too much or too little ink appears on the page, try adjusting the ink volume and dry time or selecting a different paper type.

Adjust the ink volume and dry time

1.

Open the

Printer Properties dialog box.

2.

Click the Basics tab, and then click the Advanced features button.

The Advanced features dialog box is displayed.

3.

Move the Ink volume slider toward Light or Heavy.

Note

If you increase the ink volume, move the Dry time slider toward

More to avoid smearing the ink.

4.

Click OK, and then click OK again.

Select a specific paper type

1.

Open the

Printer Properties dialog box.

2.

Click the Paper/Quality tab.

3.

In the Type is drop-down list, click an appropriate

paper type .

Do not select Automatic.

4.

Click OK, and then click OK again.

Document is misprinted

Text and images are misaligned

If the text and images on the printouts are misaligned, then

align

the print cartridges.

Document is printed off-center or at an angle

1.

Verify that the paper is correctly placed in the In tray.

2.

Verify that the paper guides fit firmly against the edge of the paper.

3.

Reprint the document.

Parts of the document are missing or printed in the wrong place

Open the

Printer Properties and confirm the following options:

140 HP Deskjet 6980 series

Tab

Basics

Paper/Quality

Effects

Setting

Orientation: Verify the appropriate orientation.

Size is: Verify the appropriate paper size.

Scale to fit: Select this option to scale text and graphics to the paper.

Poster printing: Verify that Off is selected.

Finishing

If parts of the document are still missing, the printer settings might be overridden by the software program print settings. Select the appropriate print settings from within the software program.

Envelope is printed at an angle

1.

Slide the flap inside the envelope before loading it in the printer.

2.

Confirm that the paper guides fit firmly against the edge of the envelope.

3.

Reprint the envelope.

Document does not reflect the new print settings

The printer settings might differ from the software program print settings. Select the appropriate print settings within the software program.

Problems with borderless documents

Borderless printing guidelines

When printing borderless photos or brochures, follow these guidelines:

● Verify that the paper size that is specified in the Paper size drop-down list on the

Printing Shortcuts tab matches the size of the paper that is loaded in the In tray.

● Select the appropriate paper type in the Paper type drop-down list on the Printing

Shortcuts tab.

● If printing in grayscale, select High quality under Print in grayscale on the Color tab.

● Do not print borderless documents in

ink-backup mode . Always have two print

cartridges installed in the printer when printing borderless documents.

Streaks appear in a light portion of a photo

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If streaks appear in a light portion of a photo, approximately 63 mm (2.5 inches) from one of the long edges of the photo, try the following solutions:

● Install a

photo print cartridge in the printer.

● Rotate the image 180°.

● Open the

Printer Properties dialog box, click the Paper/Quality tab, and then set

the Print quality to Maximum dpi.

Horizontal lines appear on a photo

If light or dark horizontal lines appear on photos:

1.

Clean the print cartridges.

2.

Reprint the photo.

3.

If the lines still occur, align

the print cartridges.

4.

Reprint the photo.

Image is printed at an angle

142

Verify that no problem exists with the source image. For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned.

If the problem is not caused by the source image, follow these steps:

1.

Remove all paper from the In tray.

2.

Load the paper correctly in the In tray.

HP Deskjet 6980 series

3.

Verify that the paper guides fit firmly against the edge of the paper.

4.

Follow loading instructions for the paper type.

Ink smears

Follow these guidelines if ink smears appear on the back of the photos, or if the paper sticks together:

● Use an HP photo paper.

● Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat.

If the paper is not curled, then follow these steps:

1.

Open the

Printer Properties dialog box.

2.

Click the Basics tab.

3.

Click the Advanced features button.

The Advanced features dialog box is displayed.

4.

Move the Dry time slider toward More.

5.

Move the Ink volume slider toward Light.

Note

The colors in the image might become lighter.

6.

Click OK.

If the problem persists, try the following steps:

1.

Remove the photo paper, and then load plain paper in the In tray.

2.

Press and hold down the Print Cancel button until the printer starts printing a selftest page, and then release the button.

3.

Repeat step 2 until the self-test page contains no ink smears.

Part of the photo is faded

If part of the photo is faded, follow these

guidelines .

Photo has unwanted border

If the photo has an unwanted border, follow these

guidelines

.

Part of the photo is faded

Fading can occur on different parts of a photo.

Fading occurs on the edges of a printout

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Verify that photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat.

If the problem persists, then use photo paper that is not curled.

For instructions about preventing photo paper from curling, see

Storing and handling photo paper

.

Fading occurs near the edges of a photo

If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo, try the following solutions:

● Install a

photo print cartridge in the printer.

● Open the

Printer Properties dialog box, click the Paper/Quality tab, and then set

the Print quality to Maximum dpi.

● Rotate the image 180°.

Photo has an unwanted border

The following conditions can create an unwanted border.

For most paper types

144 HP Deskjet 6980 series

If the photo has an unwanted border, try one of the following solutions:

Align the print cartridges

.

Open the Printer Properties

dialog box, click the Paper/Quality tab, and then verify that the selected paper size matches both the paper size that the photo is formatted for and the size of the paper that is loaded in the In tray.

● Verify that no problem exists with the source image. For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned.

For photo paper with a tear-off tab

If the border appears below the tear-off tab, remove the tab.

If the border appears above the tear-off tab:

Align the print cartridges

.

● Verify that no problem exists with the source image. For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned.

Error messages

Out of paper message

If you receive an out of paper message, follow these

guidelines

.

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"There was an error writing to USB port"

The printer might not be receiving correct data from another USB device or USB hub.

Connect the printer directly to the USB port on the computer.

"Two-way communication cannot be established" or "Printer not responding"

The printer might not be able to communicate with the computer if the USB cable is too long.

If you receive this error message, make sure that the USB cable is not greater than 5 meters (approximately 16 feet, 5 inches) in length.

Incorrect print cartridge message

The printer can only print when the correct print cartridges are installed. If you receive an incorrect print cartridge message,

follow these instructions .

Print cartridge problem message

If you receive a message stating there is a problem with the print cartridge, the print cartridge might be faulty. Follow

these instructions to resolve the problem.

"Print cartridge carriage is stalled"

Follow

these steps if the printer stalls while you are printing a document.

Paper detected does not match paper size or type selected"

If you receive an error message about a paper mismatch, it indicates that the paper size or type selected in the software program or in the

printer software does not match the

paper in the In tray. Follow

these instructions to resolve the problem.

"Print cartridge is in the wrong slot"

If you receive this error message, the print cartridge is installed in the wrong side of the print cartridge cradle.

Always install the tri-color print cartridge in the left print cartridge cradle compartment.

Install the black or photo print cartridge in the right print cartridge cradle compartment.

"Printing in ink-backup mode"

When the printer detects that only one print cartridge is installed, ink-backup mode is initiated. This printing mode lets you print with a single print cartridge, but it slows the printer and affects the quality of printouts.

If you receive the ink-backup mode message and two print cartridges are installed in the printer, verify that the protective piece of plastic tape has been removed from each print cartridge. When plastic tape covers the print cartridge contacts, the printer cannot detect that the print cartridge is installed.

146 HP Deskjet 6980 series

General Protection Fault

A General Protection Fault, or GPF, is a Microsoft Windows error message that is displayed when a software program, or a device such as a printer, performs an action that Windows determines to be a problem.

There are many possible causes of a GPF. Try the following to resolve a GPF:

1.

Restart the computer, and then try printing again.

2.

Try printing using different settings or options.

3.

If the problem still occurs:

– Use a different software program, if available.

– Check with the software program vendor for program updates.

– Verify that the computer has sufficient RAM and hard disk space.

– Delete any temporary files on the computer.

If you continue to experience problems, visit HP Technical Support at www.hp.com/ support

Out-of-paper message

Follow the appropriate steps for the condition that exists.

If the In tray contains paper

1.

Verify the following:

– A sufficient amount of paper is in the In tray (at least ten sheets).

– The In tray is not overly full.

– The paper stack is touching the back of the In tray.

2.

Slide the paper guides firmly against the edge of the paper.

3.

Press the Resume button to continue printing.

If the In tray is empty

1.

Load paper in the tray.

2.

Press the Resume button to continue printing.

Printer lights are on or flashing

The printer lights indicate the printer status.

Wireless Status light is flashing

For information about the Wireless Status light, see the

Wireless Status light page .

Power light is flashing

The light stops flashing when the printer has received all data.

The printer is preparing to print.

Resume light is flashing

If the Resume light is flashing, check the following conditions:

● The printer might be out of paper.

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Place paper in the In tray, and then press the Resume button.

● There might be a paper jam.

Follow these instructions to clear a paper jam .

● The print cartridges are the

correct print cartridges

for the printer and are

properly installed

.

● The printer might be stalled.

Follow these instructions to correct a

stalled printer .

Print Cartridge Status light is on or flashing

The printer has two print cartridge status lights.

148

1.

The left status light represents the tri-color print cartridge, which is installed in the left side of the print cartridge cradle.

2.

The right status light represents the black or the

photo print cartridge . One of these

print cartridges is installed in the right side of the print cartridge cradle.

If the status light is on and not flashing

Check to see if a print cartridge is low on ink .

If a print cartridge is low on ink, consider replacing the print cartridge .

● If neither print cartridge is low on ink, press the Resume button. If the Print Cartridge

Status light remains on, turn off, and then turn on the printer.

If the status light is on and flashing

Verify that the correct print cartridges are installed.

If you were printing a borderless document when the light started flashing, follow the

borderless printing guidelines

.

Otherwise, follow these steps:

1.

Raise the printer cover, remove the print cartridge on the right, and then lower the cover.

2.

Follow one of these steps:

– If the light is flashing: Open the printer cover, replace the print cartridge that you removed, and then remove the other print cartridge. Proceed to step 3.

– If the light is off: There is a problem with the print cartridge that you removed.

Proceed to step 3.

3.

Manually clean

the print cartridge.

After cleaning the print cartridge, reinsert it into the printer.

If the light continues to flash,

replace the print cartridge .

HP Deskjet 6980 series

All lights are flashing

The printer might need to be restarted.

1.

Press the Power button to turn off the printer, and then press the Power button to restart the printer.

Proceed to step 2 if the lights continue to flash.

2.

Press the Power button to turn off the printer.

3.

Disconnect the printer power cord from the electrical outlet.

4.

Reconnect the printer power cord to the electrical outlet.

5.

Press the Power button to turn on the printer.

Document prints slowly

Multiple software programs are open

The computer resources are insufficient for the printer to print at its optimum speed.

To increase printer speed, close all unnecessary software programs when printing.

Complex documents, graphics, or photos are printing

Documents containing graphics or photos print more slowly than text documents.

If the computer does not have enough memory or disk space to print the document under normal conditions, you can use Low Memory Mode. Using this option can reduce the quality of the printout. Low Memory Mode also turns off 4800 x 1200 optimized dpi printing.

To activate Low Memory Mode, perform the following steps:

1.

Open the

Printer Properties dialog box.

2.

Click the Basics tab, and then click the Advanced features button.

3.

Select the Low memory mode check box.

4.

Print the document.

Best or maximum dpi print mode is selected

The printer prints more slowly when Best or maximum dpi is selected as the print quality.

To increase the printer speed, select a different print quality mode.

Printer is in ink-backup mode

The printer might print more slowly if it is in ink-backup mode .

To increase the print speed, use two print cartridges in the printer.

Printer software is outdated

Outdated printer software might be installed.

For information about updating the printer software, see the software update

page.

Computer does not meet system requirements

If the computer does not have enough RAM or a large amount of free space on the hard drive, the printer processing time will be longer.

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1.

Verify that the computer hard disk space, RAM, and processor speed meet the system requirements.

The system requirements are listed in the reference guide that came with the printer.

2.

Make space available on the hard drive by deleting unwanted files.

If you continue to have problems

If you continue to have problems after investigating the troubleshooting topics, shut down the computer and then restart it.

If you still have questions after restarting the computer, visit HP Technical Support at www.hp.com/support .

HP support process

1.

Visit HP Technical Support at www.hp.com/support .

HP online service and support is always available to all HP customers for the life of their HP products. It is the fastest source for up-to-date product information and expert assistance, and includes the following features:

– Fast access to qualified online support specialists

– Software and printer-driver updates for your product

– Valuable product and troubleshooting information for common problems

– Proactive product updates, support alerts, and HP newsgrams that are available when you register your product

2.

For Europe only: Contact your local point of purchase.

If your printer has a hardware failure, you will be asked to bring it back to your local point of purchase. (Service is free during the printer limited-warranty period. After the warranty period, you will be quoted a service charge.)

3.

Call HP support.

For the appropriate telephone number, see the inside front cover of the Reference

Guide that came with your printer. Information about the phone support process can be found in "HP support by phone" in the Reference Guide.

Support options and availability vary by product, country/region, and language.

150 HP Deskjet 6980 series

12

Accessories

The following optional accessories are available to be used with the HP printer.

Automatic Two-Sided

Printing Accessory

250-Sheet Plain Paper

Tray

Auto Two-Sided Print

Accessory with Small

Paper Tray

If an accessory is not included with the printer, it can be purchased separately from an authorized HP dealer.

For accessory part numbers, see the accessory supply list .

Note

The availability of accessories varies by country/region.

Automatic Two-Sided Printing Accessory (duplexer)

The duplexer is a special hardware device that enables the printer to automatically print on both sides of a page.

Using a duplexer with the printer has several advantages. It allows you to do the following tasks:

● Print on both sides of a page without manually reloading the page.

● Use less paper by printing on both sides of paper sheets.

● Create professional-looking brochures, reports, newsletters, and other special items.

If the duplexer is not packaged with the printer, it can be purchased separately from an authorized HP dealer.

Note

The duplexer is not available in all countries/regions.

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The duplexer only supports certain paper types. For a list of supported paper types, see the documentation that came with the duplexer.

Install the duplexer

Follow these steps to attach the duplexer to the printer:

1.

Push the two latch handles on the printer's rear access door toward each other, and then remove the door.

Note

Do not discard the rear access door. In order to print, either the duplexer or the rear access door must be attached to the printer.

2.

Insert the duplexer in the back of the printer until both sides snap into place.

Note

Do not press the buttons on either side of the duplexer when installing it in the printer. Use the buttons only when removing the duplexer from the printer.

Enable the duplexer

Follow these step to enable the duplexer:

1.

Open the printer

Toolbox .

2.

Click the Configuration tab.

3.

Click Automatic Two-Sided Printing Module or Auto Two-Sided Print

Accessory with small paper tray, and then click Apply.

152 HP Deskjet 6980 series

4.

Click OK in the confirmation box that is displayed.

5.

Click the X in the upper-right corner to close the screen.

Note

After the duplexer is enabled, it is not necessary to re-enable it every time you print.

Automatic two-sided printing

To print a two-sided document automatically, one of the following accessories must be attached to the printer:

Automatic Two-Sided Printing Accessory

Auto Two-Sided Print Accessory with Small Paper Tray

The two-sided printing accessories only support certain paper types. For a list of supported paper types, see the documentation that came with the accessory.

If a two-sided printing accessory is not attached to the printer or you are printing on an unsupported paper type, use manual two-sided printing.

Binding type

Select the type of binding that you want for the two-sided document, and then follow the steps for that binding:

Book binding

Tablet binding

Note

Book binding is the most common type of binding.

Book binding

Follow these steps to print a two-sided document with a book binding:

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab, and then click Two-sided, duplex, printing in the drop-down list.

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154

3.

In the Print on both sides drop-down list, click Automatically.

4.

Select any other print settings that you want, and then click OK.

After the first side of the page is printed, the printer pauses while the ink dries. When the ink is dry, the paper is pulled back into the duplexer and the reverse side of the page is printed.

Do not remove the paper from the printer until both sides of the page have been printed.

Tablet binding

Follow these steps to print a two-sided document with a tablet binding:

1.

Open the

Printer Properties dialog box.

2.

Click the Finishing tab.

HP Deskjet 6980 series

3.

Select the Print on both sides check box.

4.

Select the Automatic check box.

5.

Select the Preserve layout check box.

6.

Select the Flip pages up check box.

7.

Select any other print settings that you want, and then click OK.

After the first side of the page is printed, the printer pauses while the ink dries. When the ink is dry, the paper is pulled back into the duplexer and the reverse side of the page is printed.

Do not remove the paper from the printer until both sides of the page have been printed.

Print a booklet automatically

To print a booklet automatically, one of the following accessories must be attached to the printer:

Automatic Two-Sided Printing Accessory

Auto Two-Sided Print Accessory with Small Paper Tray

The two-sided printing accessories only support certain paper types. For a list of supported paper types, see the specifications for either the

Automatic Two-Sided Printing

Accessory or the

Auto Two-Sided Print Accessory with Small Paper Tray

.

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If a two-sided printing accessory is not attached to the printer or you are printing on an

unsupported paper type, use manual two-sided printing

.

Guidelines

Do not exceed the In-tray capacity: 150 sheets.

Print

Load paper in the printer paper tray, and then follow these steps to print a booklet automatically:

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab, and then select Two-sided, duplex, printing from the drop-down list.

156

3.

From the Print on both sides drop-down list, select one of the following binding options:

Left edge booklet

Right edge booklet

4.

Select any other print settings that you want, and then click OK.

After the first side of the page is printed, the printer pauses while the ink dries. When the ink is dry, the paper is pulled back into the duplexer and the reverse side of the page is printed.

Note

Do not remove the paper from the printer until both sides of the page have been printed.

HP Deskjet 6980 series

Automatic two-sided printing problems

Paper jam occurs inside the Automatic Two-Sided Printing Accessory

Follow these steps to remove a paper jam from the duplexer.

1.

Turn off the printer.

2.

Press the buttons on the left and right sides of the duplexer, and then remove it from the printer.

Warning

Remove the duplexer before opening it when clearing a paper jam.

3.

Remove any paper inside the printer.

4.

Open the duplexer.

5.

Remove any paper from inside the duplexer.

6.

Close the duplexer, and then re-attach the duplexer to the printer.

Option for two-sided printing cannot be selected

The printer driver cannot sense the duplexer until a print job is sent to the printer. Print a single sided document, and then print the two-sided document. The option for using the duplexer will appear in the printer software.

If the option for the duplexer still does not appear, verify that the following conditions exist:

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● The duplexer is attached to the printer.

The duplexer is enabled

in the printer software.

● The media type and size selected on the Paper/Quality tab are supported by the duplexer.

For a list of supported media types and sizes, see the specifications for the duplexer:

Automatic Two-Sided Printing Accessory

Auto Two-Sided Print Accessory with Small Paper Tray

Only one side of the page prints when the two-sided printing option is enabled

Verify that the following conditions exist:

The correct print options

are set in both the printer software and the software program that you are using.

● The photo paper is not curled, if you are printing on two-sided photo paper. Photo paper should be flat before printing. See

storing and handling photo paper

for more information.

● If the media type or size is not supported by the duplexer, you can print the document

by using the manual two-sided printing instructions .

The media type and size that is selected on the Paper/Quality tab are supported

by the duplexer .

Note

Do not try to print a two-sided document on single-sided paper, such as single-sided photo paper.

Binding margin is in the wrong place

1.

Open the

Printer Properties dialog box.

2.

Click the Finishing tab.

3.

Verify that the following conditions exist:

Flip pages up is not selected for binding along the side (book binding).

Flip pages up is selected for binding along the top (tablet binding).

For more information, see

two-sided printing .

Paper size changes when the two-sided printing option is selected

The paper size is not supported by the

duplexer .

Colors look faded

If the colors look faded, try printing the two-sided document by using the

manual twosided printing instructions .

Automatic Two-Sided Printing Accessory specifications

Dimensions when attached to printer

124.6 mm (4.9 in) tall x 320.5 mm (12.62 in) wide x 77.7 mm (3.06 in) deep

Skew (second side of printed page)

Plain paper: +/- .009 mm/mm (.009 in/in)

158 HP Deskjet 6980 series

Cards: +/- .006 mm/mm (.006 in/in)

Envelopes: +/- .012 mm/mm (.012 in/in)

Media weight

Letter/A4: 60 to 90 g/m

2

(16 to 24 lb)

Cards: Up to 200 g/m 2 (110 lb index max)

Specialty paper: Up to 160 g/m

2

(44 lb bond)

Media sizes

Size range: 81 x 117 mm to 216 x 297 mm (3.2 x 4.6 in to 8.5 x 11 in)

Paper:

● U.S. Letter: 216 x 279 (8.5 x 11 in)

● Executive: 184 x 267 mm (7.25 x 10.5 in)

● A4: 210 x 297 mm

● A5: 148 x 210 mm

● B5: 182 x 257 mm

Cards:

● 127 x 203 mm (5 x 8 in)

● 102 x 152 mm (4 x 6 in)

● A6: 105 x 148.5 mm

● Hagaki: 100 x 148 mm

● L size: 89 x 127 mm

250-Sheet Plain Paper Tray

The 250-Sheet Plain Paper Tray Accessory expands the paper capacity of the printer to

400 sheets. It is useful for high-volume printing and for occasions when you want to use the In tray for special media such as letterhead paper, but still have plain paper readily available.

If the 250-Sheet Plain Paper Tray Accessory is not included with the printer, it can be purchased separately from an authorized HP dealer.

Note

The 250-sheet Plain Paper Tray Accessory is not available in all countries/ regions.

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Chapter 12

Install the 250-Sheet Plain Paper Tray Accessory

Follow these steps to install the 250-Sheet Plain Paper Tray Accessory:

1.

Turn off the printer.

2.

Select a location for the printer and place the 250-Sheet Plain Paper Tray Accessory in this location.

3.

Carefully lift the printer and orient it above the paper tray.

4.

Gently place the printer on top of the paper tray.

Load the 250-Sheet Plain Paper Tray Accessory

Follow these instructions to load the 250-Sheet Plain Paper Tray Accessory.

Two parts

The 250-Sheet Plain Paper Tray Accessory has two parts.

160

1 Base

2 Lower tray

The lower tray has three size adjusters.

HP Deskjet 6980 series

1 Paper-width guide

2 Paper-width fence

3 Paper-length guide

Note

When changing the paper size in the paper tray, you must set all three paper guides.

Set the paper size

When changing the paper size in the paper tray, all three paper guides must be set to the correct setting.

Follow these steps to set the paper size:

1.

Remove the lower tray from the base.

2.

Slide the paper-width guide until the arrow is even with the correct setting.

User's guide

1 Align the arrows

161

Chapter 12

Note

To print on legal-sized paper, set the paper-width guide to LTR.

3.

Set the paper-width fence by carefully inserting it into the appropriate slots.

1 Tilt the fence forward

2 Insert the fence into the appropriate slots

3 Tilt the fence back until it locks into place

Note

To print on legal-sized paper, set the paper-width guide to LTR.

4.

Set the paper-length guide by pulling it until the arrow lines up with the paper size.

162

1 Align the arrows

Note

To print on legal-sized paper, pull the paper-length guide all the way out.

Load paper

Follow these steps to load paper:

1.

Remove the lower tray from the base.

2.

Verify that all three paper guides are set to the correct setting.

3.

Insert the paper into the lower tray.

HP Deskjet 6980 series

4.

Insert the lower tray in the base until it locks into place.

Use the 250-Sheet Plain Paper Tray Accessory

If the 250-Sheet Plain Paper Tray Accessory is not installed on the printer, follow the

installation steps .

Note

The 250-Sheet Plain Paper Tray Accessory is not available in all countries/ regions.

Follow these steps to use the 250-Sheet Plain Paper Tray Accessory:

1.

Open the

Printer Properties dialog box.

2.

Click the Printing Shortcuts tab or the Paper/Quality tab.

3.

Find the appropriate drop-down list:

Tab

Printing Shortcuts

Paper/Quality

Drop-down list

Paper source

Source is

Note

You do not need to set the paper source on both tabs.

4.

Select one of the following options in the drop-down list:

Upper tray: prints from the In tray.

Lower tray: prints from the 250-Sheet Plain Paper Tray Accessory.

Upper, then lower: prints from the In tray. If the In tray is empty, the printer prints from the 250-Sheet Plain Paper Tray Accessory.

Lower, then upper: prints from the 250-Sheet Plain Paper Tray Accessory. If the accessory is empty, the printer prints from the In tray.

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Chapter 12

Print a different first page with the 250-Sheet Plain Paper Tray Accessory

Load paper

1.

Load the paper for the body of the document in the 250-Sheet Plain Paper Tray

Accessory.

2.

Load the paper for the first page in the In tray.

Guidelines

The 250-Sheet Plain Paper Tray Accessory is not included with the printer, but can be

purchased separately from an authorized HP dealer. The accessory is not available in all countries/regions.

Print

Follow these steps to print a document with a cover page:

1.

Open the

Printer Properties dialog box.

2.

Click the Paper/Quality tab.

3.

Select the Use different paper for check box.

4.

Click First page.

164

5.

Select the paper type and paper size for the first page.

6.

Click Upper tray in the Source is box.

7.

Click Other pages.

HP Deskjet 6980 series

8.

Click Lower tray in the Source is box.

9.

Click the paper type for the other pages in the Type is drop-down list.

Do not select Automatic.

10. Select any other print settings that you want, and then click OK.

Do not print the document in reverse order.

250-Sheet Plain Paper Tray Accessory specifications

Dimensions

448 mm (17.64 in) wide x 65 mm (2.56 in) high x 384 (15.12 in) mm deep

Weight

1.99 kg (4.40 lb)

Media weight

Letter/A4 paper: 60 to 105 g/m

2

(16 to 28 lbs)

Media sizes

US Letter: 216 x 279 mm (8.5 x 11 in)

Executive: 184 x 267 mm (7.25 x 10.5 in)

A4: 210 x 297 mm

A5: 148 x 210 mm

B5: 182 x 257 mm

User's guide 165

Chapter 12

Auto Two-Sided Print Accessory with Small Paper Tray

The Auto Two-Sided Print Accessory with Small Paper Tray is a hardware device that contains a rear tray for small media and a duplexer for two-sided printing on both fullsize and small media.

Postcards

and other small media can be printed on two sides automatically when they are fed from the rear tray.

Photo paper

and envelopes can be printed on one side by using the small paper

tray.

Print two-sided documents automatically

.

If the Auto Two-Sided Print Accessory with Small Paper Tray is not included with the printer, it can be purchased separately from an authorized HP dealer.

Note

The Auto Two-Sided Print Accessory with Small Paper Tray is not available in all countries/regions.

Install the Auto Two-Sided Print Accessory with Small Paper Tray

Use these steps to install the Auto Two-Sided Print Accessory with Small Paper Tray:

1.

Push the two latch handles on the printer rear access door toward each other, and then remove the door.

166

Do not discard the rear access door. In order to print, the accessory or the rear access door must be attached to the printer.

HP Deskjet 6980 series

2.

Insert the accessory into the back of the printer until both sides snap into place.

Note

Do not press the buttons on either side of the accessory when installing it into the printer. Use the buttons only when removing the accessory from the printer.

Enable the duplexer

Follow these step to enable the duplexer:

1.

Open the printer

Toolbox .

2.

Click the Configuration tab.

3.

Click Automatic Two-Sided Printing Module or Auto Two-Sided Print

Accessory with small paper tray, and then click Apply.

4.

Click OK in the confirmation box that is displayed.

5.

Click the X in the upper-right corner to close the screen.

Note

After the duplexer is enabled, it is not necessary to re-enable it every time you print.

Print postcards

Guidelines

● Use only cards that meet the specifications for the Auto Two-Sided Print Accessory with Small Paper Tray. For more information, see the

Auto Two-Sided Print

Accessory with Small Paper Tray specifications .

● When printing a large number of cards, remove the printed material from the printer's

Out tray about halfway through the print job.

● Do not exceed the maximum capacity for the rear tray: 100 cards.

Prepare to print

1.

Slide the paper-width guide to the left.

2.

Pull the paper lever forward and insert the cards.

The address side of the cards should face outward.

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Chapter 12

3.

Release the paper lever.

4.

Slide the paper-width guide against the edge of the cards.

Print

1.

Open the

Printer Properties dialog box.

2.

On the Printing Shortcuts tab, click Postcard printing, and then specify the following print settings:

Paper Size: The appropriate paper size

Paper Type: Plain paper

Paper Source: Rear tray

3.

Select any other print settings that you want, and then click OK.

Use the

What's This? help to learn about the features that you see in the Printer

Properties dialog box.

Use the Auto Two-Sided Print Accessory with Small Paper Tray when printing from a digital camera

In order to use the Auto Two-Sided Print Accessory with Small Paper Tray when printing directly from a digital camera, you might need to configure the printer to feed paper from the accessory rather than the In tray.

168

Configure the printer to feed paper from the accessory

Follow these steps to configure the printer to feed paper from the accessory:

HP Deskjet 6980 series

1.

Press and hold down the Report Page button.

2.

While holding down the Report Page button, press the Cancel button twice.

3.

Release the Report Page button.

After configuring the printer to feed paper from the accessory,

load the photo paper into the accessory and then follow the

PictBridge printing instructions

.

Note

The printer only needs to be configured to print PictBridge photos from the

Auto Two-Sided Print Accessory with Small Paper Tray once. After being configured, the printer will attempt to print from the accessory until the printer is configured to use the In tray for PictBridge photos.

Configure the printer to feed paper from the In tray

Follow these steps to configure the printer to feed paper from the In tray for PictBridge photos:

1.

Press and hold down the Report Page button.

2.

While holding down the Report Page button, press the Cancel button twice, and then press the Resume button once.

3.

Release the Report Page button.

Print small photos

Guidelines

● For high-quality results, use a

photo print cartridge in combination with the tri-color

print cartridge.

● For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer.

● To learn how to use the available

photo printing features

.

● Use

HP Everyday Photo Paper, Semi-gloss

to save money and ink when printing photos.

● Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the

photo paper storage instructions

.

● Do not exceed the In-tray capacity: 80 sheets of photo paper.

Prepare to print

1.

Slide the paper-width guide to the left.

2.

Pull the paper lever forward and insert the photo paper.

The side of the photo paper to be printed on should face outward.

Note

If the photo paper has a tear-off tab, the tab must point up rather than leading into the printer.

User's guide 169

Chapter 12

3.

Release the paper lever.

4.

Slide the paper-width guide against the edge of the photo paper.

Print

1.

Open the

Printer Properties dialog box.

2.

On the Printing Shortcuts tab, click Photo printing-borderless or Photo printing-

with white borders as the type of document, and then select the following options:

Print quality: Normal, Best, or Max dpi

Paper size: The appropriate photo paper size

Paper source: Rear tray

Paper type: The appropriate photo paper type

Orientation: Portrait or Landscape

3.

Set the following options as appropriate:

HP digital photography options

Advanced color settings

Color management

Grayscale quality

4.

Click OK to print the photographs.

Use the

What's This? help to learn about the features that you see in the Printer

Properties dialog box.

Print envelopes

Guidelines

● Avoid using envelopes that have the following qualities:

– Have clasps or windows

– Have thick, irregular, or curled edges

– Are shiny or embossed

– Are wrinkled, torn, or otherwise damaged

● Align the envelope edges before inserting them in the rear tray.

● Do not exceed the maximum capacity of the rear tray capacity: 80 envelopes.

170 HP Deskjet 6980 series

Prepare to print

1.

Slide the paper-width guide to the left.

2.

Pull the paper lever forward and insert the envelopes.

Insert the envelopes with the address side facing outward and the flap to the left.

3.

Release the paper lever.

4.

Slide the paper-width guide against the edge of the envelopes.

Print

1.

Open the

Printer Properties dialog box.

2.

Click the Paper/Quality tab, and then specify the following print settings:

Size is: The appropriate envelope size

Type is: The appropriate paper type

Source is: Rear tray

3.

Select any other print settings that you want, and then click OK.

Use the

What's This? help to learn about the features that you see in the Printer

Properties dialog box.

Problems with the Auto Two-Sided Print Accessory with Small Paper Tray

User's guide 171

Chapter 12

Paper jam

Do not clear a paper jam from the front of the printer.

Follow these steps to remove a paper jam from the Auto Two-Sided Print Accessory with

Small Paper Tray:

1.

Turn off the printer.

2.

Press the buttons on the left and right sides of the accessory, and then remove it from the printer.

Warning

Remove the Auto Two-Sided Print Accessory with Small Paper

Tray before opening it when clearing a paper jam.

3.

Remove any paper that is inside the printer.

4.

Lift the back lever on the accessory, and then unhook the Small Paper Tray.

172

5.

Tilt the Small Paper Tray forward and open the lower door of the accessory.

HP Deskjet 6980 series

1 Tilt the Small Paper Tray

2 Open the lower door

6.

Remove any paper that is inside the accessory.

7.

Close the accessory, and then secure the back lever to close the accessory.

8.

Re-attach the accessory to the printer.

Option for two-sided printing cannot be selected

The printer driver cannot sense the duplexer until a print job is sent to the printer. Print a single sided document, and then print the two-sided document. The option for using the duplexer will appear in the printer software.

If the option for the duplexer still does not appear, then verify that the following conditions exist:

● The duplexer is attached to the printer.

● The duplexer is

enabled in the printer software.

● The media type and size selected on the Paper/Quality tab are supported by the duplexer.

For a list of supported media types and sizes, see the specifications for the duplexer:

Automatic Two-Sided Printing Accessory

Auto Two-Sided Print Accessory with Small Paper Tray

Paper size changes when the two-sided printing option is selected

The paper size is not supported by the

duplexer

.

User's guide 173

Chapter 12

Binding margin is in the wrong place

1.

Open the

Printer Properties dialog box.

2.

Click the Finishing tab.

3.

Verify that the following conditions exist:

Flip pages up is not selected for binding along the side (book binding).

Flip pages up is selected for binding along the top (tablet binding).

For more information, see

two-sided printing .

Only one side of the page prints when the two-sided printing option is enabled

Verify that the following conditions exist:

The correct print options

are set in both the printer software and the software program that you are using.

● The photo paper is not curled, if you are printing on two-sided photo paper. Photo paper should be flat before printing. See

storing and handling photo paper

for more information.

● The media type and size that is selected on the Paper/Quality tab are supported

by the duplexer .

If the media type or size is not supported by the duplexer, you can print the document

by using the manual two-sided printing instructions .

Note

Do not try to print a two-sided document on single-sided paper, such as single-sided photo paper.

Colors look faded

If the colors look faded, try printing the two-sided document by using the

manual twosided printing instructions .

Auto Two-Sided Print Accessory with Small Paper Tray specifications

Dimensions when attached to printer

219.3 mm (8.63 in) tall x 320.5 mm (12.62 in) wide x 142.1 mm (5.6 in) deep

Duplexing specifications

For duplexing specifications, including skew, media weight, and media sizes for paper fed into the printer through the printer In tray, see the

Automatic Two-Sided Printing

Accessory specifications

.

Small paper tray specifications

Media thickness: 7-12 mils

174 HP Deskjet 6980 series

Media sizes:

● Size range:

– Width: 81.3 to 106 mm (3.2 to 4.17 in)

– Length: 116.8 to 304.8 mm (4.6 to 12 in)

● Cards:

– 10x15 cm, 10x15 cm with tab

– 4x6 in, 4x6 in with tab

– A6, 105x148 mm

– Index card, 4x6 in.

– L, 89x127 mm

● Photo paper:

– 10x15 cm, 10x15 cm with tab

– 4x6 in, 4x6 in. with tab

– A6, 105x148 mm

– L, 89x127 mm, L, 89x127 mm with tab

– Panoramic 4x10 in, 4x11 in, 4x12 in

● Envelopes:

– No. 10 Envelope, 4.12x9.5 in

– Japanese envelope No. 4, 90x205 mm

● Hagaki:

Hagaki, 100x148 mm

Tray capacities:

● Photo paper:

– 4x6, L size: Up to 80 sheets

– Panoramic: Up to 5 sheets

● Hagaki:

Photo: Up to 80 cards

● Cards:

– 4x6: Up to 100

– A6: Up to 100

● Envelopes:

– No. 10: Up to 20

– Japanese envelope No. 4: Up to 20

User's guide 175

13

Supplies

Paper

USB cables

Accessories

Print cartridges

Note

The availability of supplies and accessories varies by country/region.

Paper

To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP

Iron-On Paper, or HP Greeting Cards, go to www.hp.com

.

Choose a country/region, and then select Buy or Shopping.

USB cables

C6518A HP USB A–B 2-meter cable

Accessories

If an accessory is not included with the printer, it can be purchased separately from an authorized HP dealer.

Note

The availability of accessories varies by country/region.

Automatic Two-Sided Printing Accessory

Q5712A Automatic Two-Sided Printing Accessory

Auto Two-Sided Print Accessory with Small Paper Tray

Q3032A Auto Two-Sided Print Accessory with Small Paper Tray

250-Sheet Plain Paper Tray Accessory

Q3447A 250-Sheet Plain Paper Tray Accessory

HP bt450 Bluetooth Wireless Printer Adapter

Q6398A HP bt450, Bluetooth Wireless Printer Adapter

HP bt400 Bluetooth Wireless Printer Adapter

Q6399A HP bt400, Bluetooth Wireless Printer Adapter

176 HP Deskjet 6980 series

14

Specifications

Printer specifications

Printer specifications

See the reference guide that came with the printer for complete printer specifications, including this information:

● Types, sizes, and weights of paper and other printing media that can be used with the printer

● Print speeds and resolutions

● Power requirements

● Computer operating system requirements

User's guide 177

15

Environmental information

Environmental statement

Print cartridge recovery

Environmental statement

Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used.

Reduction and elimination

Paper use: The printer's

two-sided printing capability reduces paper usage and the

resulting demands on natural resources. In addition, the

Print Cancel button allows the

user to save paper by quickly canceling a print job as needed. This equipment is suitable for using recycled papers (in accordance with EN 12281:2002).

Recycled paper: All paper documentation for this printer is printed on recycled paper.

Ozone: Ozone-depleting chemicals such as CFCs have been eliminated from Hewlett-

Packard's manufacturing processes.

Recycling

Design for recycling has been incorporated into this printer. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts have been designed to access quickly for efficient disassembly and repair.

Printer packaging: The packaging materials for this printer have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the HP Deskjet printer assists in minimizing both packaging materials and damage rates.

Plastic parts: All major plastics and plastic parts are marked according to international standards. All plastic parts used in the printer housing and chassis are technically recyclable and all use a single polymer.

Product longevity: To ensure the longevity of the HP Deskjet printer, HP provides the following:

Extended warranty: Details can be found in the reference guide that came with the printer.

Replacement parts and consumables are available for a limited period after production has stopped.

Product take-back: To return this product to HP at the end of its useful life, go to www.hp.com/recycle . To return empty print cartridges to HP, see

print cartridge recovery .

Note

The extended warranty and product take-back options are not available in all countries/regions.

178 HP Deskjet 6980 series

Recycling information for the European Union

Important recycling information for our customers in the European Union: To preserve the environment, this product must be recycled after its useful life as required by law. The symbol below indicates that this product may not be disposed in the general trash. Please return the product for proper recovery/disposal to the authorized collection location nearest to you. For more information regarding return and recycling of HP products generally, please visit www.hp.com/hpinfo/globalcitizenship/environment/ recycle/index.html

.

Energy consumption

This printer was designed with energy conservation in mind. Not only does this save natural resources, but it also saves money without affecting the high performance of the printer. The printer meets the Federal Energy Management Program (FEMP) requirements, the US government energy savings initiative aimed at reducing power when the printer is turned OFF.

This product qualifies for the ENERGY STAR® Program. ENERGY STAR is a voluntary program established to encourage the development of energy-efficient office products.

ENERGY STAR is a U.S. registered service mark of the U.S. Environmental Protection

Agency. As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR guidelines for energy efficiency.

Energy consumption in standby mode: See the reference guide for energy consumption specifications.

Energy consumption in off-mode: When the printer is off, an amount of energy is still being consumed. Energy consumption can be prevented by turning the printer power off, and then disconnecting the end of the printer power cord from the electrical source.

Print cartridge recovery

Customers interested in recycling their genuine HP print cartridges can participate in

HP's Planet Partner's Program for inkjet cartridges. HP offers this program in more countries/regions than any other inkjet cartridge manufacturer in the world. This program is provided as a free service to HP customers as an environmentally sound solution for these products at end-of-life.

User's guide 179

Chapter 15

To participate, simply follow the directions provided on HP's Web site at this address: www.hp.com/recycle . This service is not available in all countries/regions. Customers may be asked for their name, phone number, and address.

Because HP's unique recycling processes are very sensitive to material contamination, we cannot take back and recycle cartridges from other manufacturers. The end products of the recycling process are used in the manufacture of new products, and HP must ensure the composition of the material is consistent. To do that, we recycle only HP original cartridges. This program does not extend to refilled cartridges.

Returned cartridges are separated for purification into raw materials for use in other industries to manufacture new products. Examples of products made from recycled HP print cartridge materials include automobile parts, trays used in microchip fabrication processes, copper wire, steel plates, and the precious materials used in electronics.

Depending on the model, HP is able to recycle up to 65% of the print cartridge by weight.

The remaining parts that cannot be recycled (ink, foam, and composite parts) are disposed of in an environmentally responsible manner.

180 HP Deskjet 6980 series

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