English - CJB32C1ALAAA

English - CJB32C1ALAAA
English - CJB32C1ALAAA
Table of Contents
Your mobile .......................................................... 2
Getting started..................................................... 8
Calls ..................................................................... 12
Recent calls ......................................................... 14
Contacts .............................................................. 14
Messages ............................................................. 15
Prepaid ................................................................ 17
Alarm .................................................................. 18
Settings ............................................................... 19
10 Tools .................................................................... 22
11 Latin input mode ............................................... 24
Your mobile ...................
Left softkey
Right softkey
Send key
End key
OK key
(press and hold)
u LED light
12 Safety and use .................................................... 25
13 General information .......................................... 33
14 Troubleshooting ................................................. 34
1.1 Keys
o Volume key
a Lock key
Switch locked/unlocked (press and hold)
s Torch
Switch on/off
d FM Radio
f Back key:
Access your phone number
Left softkey
Right softkey
Navigation (up/down)
Confirm an option (OK key)
In idle screen:
Access Messages (Up key)
Access Prepaid (OK key)
Enter main menu (Down key)
Send call
In idle screen:
Access recent calls (press)
Switch on/Switch off the
telephone (press and hold)
End call
Return to idle screen
Dial a voicemail number (press
and hold)
In idle screen:
Input 0 (press)
Input '+'/'P'/'W' (press and hold)
In edit mode:
Input space (press)
In idle screen:
Access pre-set number (press and
Input * (press)
In edit mode:
Change input mode
In idle screen:
Access pre-set number (press and
Input # (press)
In edit mode:
Change symbol
1.2 Idle screen icons
Battery charge level.
Vibrate alert: your phone vibrates, but
doesn't ring or beep.
Headset connected.
Call forwarding activated: your calls are
Alarm clock programmed.
New Voicemail.
FM radio is on.
Missed calls.
Signal strength indicator.
Light only: your phone neither rings, beeps
nor vibrates.
Getting started .............
Unread message.
Keypad locked.
Ringtone alert.
2.1 Set-up
Removing or installing the back cover
Inserting or removing the SIM card
Installing or removing the battery
Charging the battery
Connect the battery charger to your phone and
outlet respectively. The LED light will be lit up
during battery charging.
You can also put your phone
in cradle (Optional part) for
charging. When you see the
white LED light turn on, on the
top left corner of the phone,
that is the indication the phone
is charging.
• If your battery has no charge left, using an outlet
instead of the cradle to charge, will require 20
minutes before your phone will have enough
charge to power on.
• Before using your phone for the first time, make
sure it is fully charged, this will take approximately
3 hours.
• Ensure your battery is inserted correctly before
connecting the phone to either charger or
• The outlet must be near to the phone and easily
accessible (avoid electric extension cables).
• To reduce power consumption and energy waste,
always disconnect your phone from its charge.
The charge is complete when the animation
2.2 Power on your phone
Hold down the
key until the phone powers
3.1 Making a call
Dial the desired number then press the
key to
place the call. If you make a mistake, you can delete
the incorrect digits by pressing the Right softkey.
To hang up the call, press the
Making an emergency call
2.3 Power off your phone
Hold down the
key from the idle screen.
Dial emergency and press the
key to place
your call. This works even without a SIM card and
without typing the PIN code. If your phone is
within network coverage when you place a call to
911 (example of emergency number), your phone
will send your current location information to the
911 operator; which will assist those trying to help
you, get to you faster.
3.2 Calling your voicemail
To access your voicemail, hold down the
3.3 Receiving a call
When you receive an incoming call, press the
key to answer and to end the call press the
Recent calls ..............
You can access your call memory by pressing
from the idle screen, and you will see Outgoing
, Missed call(s)
and Answered call(s)
Contacts ..................
5.1 Consulting your contacts
To access your Contacts from the main menu,
press the Menu softkey and select the
from the menu. Trick:You can quickly find a contact
by inputting their initial letter in the search bar.
Contact your network operator to check
service availability.
5.2 Adding a contact
You can create a new contact by tapping Options\
Messages ..................
6.1 Create message
From the main menu select Messages to create a
text message.
While writing a message, select Options to access
all the message options.
Specific letters (with accents) will increase
the size of the message, this may cause
multiple messages to be sent to your
6.2 Emergency alerts
Commercial Mobile Alert System (CMAS) service
allows you to receive automatic alerts in times of
crisis. (e.g., earthquake, hurricanes, etc.)
To adjust settings of CMAS alert messages,
press Messages\Emergency alerts\Options\
Settings from the main menu.
You can type a message, or you're also able to
insert a pre-defined message from Templates.
You can save any messages that you send often to
Prepaid ....................
Alarm .....................
With a prepaid plan, you pay for your service in
advance and without a contract. This is a great
choice if you are on a budget or just don’t want to
sign a contract.
Your mobile phone has a built-in alarm clock with
a snooze feature. You can set up to five separate
alarms and choose whether or not the alarm
should repeat.
The ‘Prepaid’ menu gives you access to your phones
information and many functions to manage your
prepaid plan: My Phone Number, Buy Airtime,
Add Airtime, My Airtime Info, Airtime
Display, Serial Number, SIM Number and
Code Entry Mode.
You may select Once (default)/Every
day/Days or customize to your
The alarm will repeat at regular
Alert type You may select the type of Alert:
Vibrate and Ring (default), Ring or
Vibrate only.
Alarm beep
9.1 Sound
With this menu, you can personalize ringtones for
different events and environments.
You may choose one melody as your
Alarm beep.
You may input the FM channel name
into the list manually as your Alarm
Settings .....................
From the main menu, select the menu icon
and select the function of your choice in order
to customize your telephone: Sound, Phone
settings, Call settings, Airplane mode,
Security, Restore default settings.
9.2 Phone settings
You can set Date and time, Display, Languages,
Input mode, Auto keypad lock according to
your choice.
9.3 Call settings
You can access a number of items with this option:
Speed dial, Call waiting, Call forwarding,
Call barring, Caller ID, Text phone, Call time
• Speed dial
Access Speed dial from Settings\Call settings.
or any number key from
to set the speed dial key, add the contact number
and press
• Text Phone
Text phone can be used by people who are hearing
or speech impaired.
10 Tools .........................
10.1 Radio
Your phone comes with a radio(1) which support
Radio Data System, with an embedded FM internal
antenna so you can listen to FM broadcasts without
inserting headphones. You can use the application
as a traditional radio with saved channels or with
parallel visual information relating to the radio
program on the display if you tune to stations that
offer Visual Radio service. You can listen to it while
running other applications.
The quality of the radio depends on the
coverage of the radio station in that particular
10.2 Calendar
10.5 SIM app
Once you enter this menu from the main menu
Tools, there is a date display.
Contact your network operator to check service
10.3 Calculator
11 Latin input mode ..........
Enter a number, select the type of operation to
be performed by using the up or down key, and
enter the second number. Then press = to display
the result.
This mode allows you to type text by choosing a
letter or a sequence of characters associated with
a key. Press the key several times until the desired
letter is highlighted. When you release the key the
highlighted character is inserted into the text.
10.4 Notes
You can create a note to write down inspirations,
ideas, excerpts, things to do and all those things
you may want to keep for future reference.
12 Safety and use ...............
We recommend that you read this chapter carefully before using your
mobile phone.The manufacturer disclaims any liability for damage, which may
result as a consequence of improper use or use contrary to the instructions
contained herein.
Given that studies show that using a mobile phone while driving a
vehicle constitutes a real risk, even when the hands-free kit is used (car
kit, headset...), drivers are requested to refrain from using their mobile
phone when the vehicle is not parked. Check the laws and regulations
on the use of wireless mobile phones and their accessories in the areas
where you drive. Always obey them. The use of these devices may be
prohibited or restricted in certain areas.
When driving, do not use your mobile phone and headphone to listen to
music or to the radio. Using a headphone can be dangerous and forbidden
in some areas.
When switched on, your mobile phone emits electromagnetic waves that
can interfere with the vehicle’s electronic systems such as ABS anti-lock
brakes or airbags. To ensure that there is no problem:
- do not place your mobile phone on top of the dashboard or within an airbag
deployment area,
- check with your car dealer or the car manufacturer to make sure that the car’s
electronic devices are shielded from mobile phone RF energy.
You are advised to switch off the mobile phone from time to time to
optimize its performance.
Remember to abide by local authority rules of mobile phone use on
Operational Warnings: Obey all posted signs when using mobile devices in
public areas.
Follow Instructions to Avoid Interference Problems: Turn off your mobile
device in any location where posted notices instruct you to do so. In an
aircraft, turn off your mobile device whenever instructed to do so by airline
staff. If your mobile device offers an airplane mode or similar feature, consult
airline staff about using it in flight.
Switch the mobile phone off when you are in health care facilities, except in
designated areas. As with many other types of equipment now in regular use,
mobile phones can interfere with other electrical or electronic devices, or
equipment using radio frequency.
Switch the mobile phone off when you are near gas or flammable liquids.
Strictly obey all signs and instructions posted in a fuel depot, gas station,
or chemical plant, or in any potentially explosive atmosphere.
When the mobile phone is switched on, it should be kept at least 15 cm
from any medical device such as a pacemaker, a hearing aid or insulin
pump. In particular when using the mobile phone you should hold it
against the ear on the opposite side to the device, if any.
Read and follow the directions from the manufacturer of your implantable
medical device. If you have any questions about using your mobile device
with your implantable medical device, consult your healthcare provider.
To avoid hearing impairment, answer the call before holding your mobile
phone to your ear. Also move the handset away from your ear while
using the “hands-free” option because the amplified volume might cause
hearing damage.
It is recommended to have proper supervision while small children use your
mobile phone.
When replacing the cover please note that your mobile phone may
contain substances that could create an allergic reaction.
Always handle your mobile phone with care and keep it in a clean and
dust-free place.
Do not allow your mobile phone to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, infiltration of liquids,
dust, sea air, etc.). The manufacturer’s recommended operating temperature
range is 14°F (-10°C) to 131°F (+55°C) (the max value depends on device,
materials and housing paint/texture).
Over 131°F (55°C) the legibility of the mobile phone’s display may be
impaired, though this is temporary and not serious.
Do not open or attempt to repair your mobile phone yourself.
Do not drop, throw or try to bend your mobile phone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are
recommended by TCT Mobile Limited and its affiliates and are compatible
with your mobile phone model.TCT Mobile Limited and its affiliates
disclaim any liability for damage caused by the use of other chargers or
Your mobile phone should not be disposed of in a municipal waste. Please
check local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all
important information stored in your mobile phone.
Prolonged exposure to music at full volume using the music player may
damage your hearing. Set your mobile phone’s volume to it’s lowest
setting prior to inserting headphones in your ears and adjust the volume
to your preference. Only use headphones that are recommended by TCT
Mobile Limited and it’s affiliates.
Please note that you must respect the laws and regulations in force in your
jurisdiction or other jurisdiction(s) where you will use your mobile phone
regarding taking photographs and recording sounds with your mobile
phone. Pursuant to such laws and regulations, it may be strictly forbidden
to take photographs and/or to record the voices of other people or any of
their personal attributes, and reproduce or distribute them, as this may be
considered to be an invasion of privacy.
It is the user’s sole responsibility to ensure that prior authorization
be obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person; the manufacturer,
the seller or vendor of your mobile phone (including the operator)
disclaim any liability which may result from the improper use of the
mobile phone.
Before removing the battery from your mobile phone, please make sure
that the mobile phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in the garbage or store it at
temperatures above 140°F (60°C).
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommended by TCT Mobile Limited and/or its affiliates.
This symbol on your mobile phone, the battery and the
accessories means that these products must be taken to
collection points at the end of their life:
- Municipal waste disposal centers with specific bins for these
items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with
this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary
bins if your jurisdiction or your region has suitable recycling and
collection facilities; instead they are to be taken to collection points for
them to be recycled.
In the United States you may learn more about CTIA’s Recycling Program
at www.recyclewirelessphones.com
Home A.C./ Travel chargers will operate within the temperature range of:
32°F (0°C) to 104°F (40°C).
The chargers designed for your mobile phone meet with the standard for
safety of information technology equipment and office equipment use. Due
to different applicable electrical specifications, a charger you purchased in
one jurisdiction may not work in another jurisdiction. They should be used
for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100~240 V, 50/60 Hz, 0.15A
Output: 5V, 550 mA
Lithium 1000 mAh
Your mobile phone is a radio transmitter and receiver. It is designed
and manufactured not to exceed the emission limits for exposure to
radio-frequency (RF) energy. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the general
population. The guidelines are based on standards that were developed
by independent scientific organizations through periodic and thorough
evaluation of scientific studies. These guidelines include a substantial
safety margin designed to ensure the safety of all persons, regardless of
age and health.
The exposure standard for mobile phones employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by
public authorities such as the Federal Communications Commission of
the US Government (FCC), or by Industry Canada, is 1.6 W/kg averaged
over 1 gram of body tissue. Tests for SAR are conducted using standard
operating positions with the mobile phone transmitting at its highest
certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the
actual SAR level of the mobile phone while operating can be well below
the maximum value. This is because the mobile phone is designed to
operate at multiple power levels so as to use only the power required
to reach the network. In general, the closer you are to a wireless base
station antenna, the lower the power output of the mobile phone. Before
a mobile phone model is available for sale to the public, compliance with
national regulations and standards must be shown.
The highest SAR value for this model mobile phone when tested is 1.06
W/Kg for use at the ear and 1.32 W/Kg for use close to the body.
While there may be differences between the SAR levels of various
mobile phones and at various positions, they all meet the government
requirement for RF exposure. For body-worn operation, the mobile
phone meets FCC RF exposure guidelines provided that it is used with
a non-metallic accessory with the handset at least 1.5 cm from the body.
Use of other accessories may not ensure compliance with FCC RF
exposure guidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site: http://
The World Health Organization (WHO) considers that present scientific
information does not indicate the need for any special precautions for
use of mobile phones. If individuals are concerned, they might choose to
limit their own or their children’s RF exposure by limiting the length of
calls, or using “hands-free” devices to keep mobile phones away from the
head and body. (fact sheet n°193). Additional WHO information about
electromagnetic fields and public health are available on the following
website: http://www.who.int/peh-emf.
Note:This equipment has been tested and found to comply with the limits
for a Class B digital device pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference
to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
For the receiver devices associated with the operation of a licensed radio
service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject
to the condition that this device does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including
interference that may cause undesired operation.
Your mobile phone is equipped with a built-in antenna. For optimal
operation, you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions
other than against your ear. In such circumstances the device will be
compliant with the guidelines when used with headset or usb data cable.
If you are using another accessory ensure that whatever product is used
is free of any metal and that it positions the mobile phone at least 1.5
cm away from the body.
TouchPal™ and CooTek™ are trademarks of Shanghai
HanXiang (CooTek)Information Technology Co., Ltd.
and/or its Affiliates.
Hearing Aid Compatibility
Your mobile phone is rated: "For Hearing Aid", to assist hearing device
users in finding mobile phones that may be compatible with their hearing
This device is HAC M3/T4 compatible.
13 General information.....
14 Troubleshooting. ...........
• Hot Line Number: In the United States, call 877-702-3444 for
technical support.
On our Internet site, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you may
Your cellphone is a transceiver that operates on GSM networks with
850/900/1800/1900 MHz bands or UMTS networks with 850/1900
Before contacting the service center, you are advised to
follow the instructions below:
• You are advised to fully charge (
) the battery for
optimal operation.
• Avoid storing in your phone as this may affect its
• Use User Data Format to perform phone formatting,
(to perform User Data format, hold down * while
simultaneously pressing the power on/off key under the
power off mode).
Protection against theft (1)
Your mobile phone is identified by an IMEI (mobile phone serial
number) shown on the packaging label and in the product’s memory. We
recommend that you note the number the first time you use your mobile
phone by entering *#06# and keep it in a safe place. It may be requested
by the police or your operator if your mobile phone is stolen.
There may be certain differences between the user manual description
and the mobile phone’s operation, depending on the software release of
your mobile phone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences, if
any, nor for their potential consequences, which responsibility shall be
borne by the operator exclusively.
and carry out the following checks:
My phone cannot switch on
• Check the battery contacts, remove and reinstall your
battery, then turn your phone on
• Check the battery power level, charge for at least 20
• If it still does not work, please use User Data Format
to reset the phone(1)
Contact your network operator for service availability.
My phone is frozen or has not responded for
several minutes
• Restart your phone by pressing and holding the
• Remove the battery and re-insert it, then restart the
• If it still does not work, please use User Data Format
to reset the phone(1)
• Make sure that your battery is not completely
discharged; if the battery power is empty for a long
time, it may take around 20 minutes to display the
battery charger indicator on the screen
• Make sure charging is carried out under normal
conditions (32°F (0°C) to 104°F (+40°C))
• When abroad, check that the voltage input is
My phone turns off by itself
• Check that your keypad is locked when you are not
using your phone, and make sure power off key is not
accidentally touched while unlocking keypad.
• Check the battery charge level
• If it still does not work, please use User Data Format
to reset the phone(1)
My phone cannot connect to a network or “No
service” is displayed
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is
My phone cannot charge properly
• Make sure you are using an Alcatel battery and the
charger from the box
• Make sure your battery is inserted properly and clean
the battery contact if it’s dirty. It must be inserted
before plugging in the charger
Invalid SIM card
• Make sure the SIM card has been correctly inserted
• Make sure the chip on your SIM card is not damaged
or scratched
• Make sure the service of your SIM card is available
Unable to make outgoing calls
• Make sure you have dialed a valid number and press
• For international calls, check the country and area
• Make sure your phone is connected to a network, and
the network is not overloaded or unavailable
• Check your subscription status with your operator
(credit, SIM card valid, etc.)
• Make sure you have not barred outgoing calls
I cannot find my contacts
• Make sure your SIM card is not broken
• Make sure your SIM card is inserted properly
• Import all contacts stored in SIM card to phone
Unable to receive incoming calls
• Make sure your phone is switched on and connected
to a network (check for overloaded or unavailable
• Check your subscription status with your operator
(credit, SIM card valid, etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
I am unable to use the features described in the
• Check with your operator to make sure that your
subscription includes this service
• Make sure this feature does not require an Alcatel
The caller’s name/number does not appear when
a call is received
• Check that you have subscribed to this service with
your operator
• Your caller has concealed his/her name or number
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the
Volume key
• Check the network strength
• Make sure that the receiver, connector or speaker on
your phone is clean
When I select a number from my contacts, the
number cannot be dialed
• Make sure that you have correctly recorded the
number in your file
• Make sure that you have entered the country prefix
when calling a foreign country
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full;
delete some files or save the files in the phone contacts
(i.e. your professional or personal directories)
My callers are unable to leave messages on my
• Contact your network operator to check service
The flickering
icon is displayed on my standby
• You have saved too many short messages on your
SIM card; delete some of them or archive them in the
phone memory
SIM card PIN locked
• Contact your network operator to obtain the PUK
code (Personal Unblocking Key)
How to make your battery last longer
• Make sure you follow the complete charge time
(minimum 3 hours)
• After a partial charge, the battery level indicator
may not be exact. Wait for at least 20 minutes after
removing the charger to obtain an exact indication
• Switch on the backlight upon request
User Data Format ALL user phone data:
Contacts, messages and files will be lost
permanently. Please store phone data in SIM
card before you want to format
ALCATEL is a trademark of
Alcatel-Lucent and used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2012
TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter
material or technical specification without prior
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