Compaq 1200 Specifications

Compaq 1200 Specifications
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Before You
Begin
Product
Description
Specifications
Pin
Assignments
Battery
Operations
Troubleshooting
Removal
Sequence
Parts
Catalog
MSG Index
Welcome to the Maintenance & Service Guide (MSG)
Welcome to the Maintenance and Service Guide (MSG) for Compaq Presario 1200XL Series
Portable Notebooks. This online guide is designed to serve the needs of technicians whose
job is to repair Compaq products.
For copyright and trademark information, refer to the Notice section of this MSG. To locate
your unit’s serial number, to see symbol conventions, or to view technician’s notes, see the
Preface. This MSG is updated online as needed.
For comments or questions about the contents of this MSG, contact Compaq.
To report a technical problem, contact your Regional Support Center or IM Help Center.
For help on navigating in this guide, refer to Using this Guide.
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Using this Guide
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bookmarks help you navigate through the document quickly and easily. They are accessible
from anywhere in the Maintenance and Service Guide (MSG).
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Click one of the bookmarks or one of the color-coded bubbles on the Welcome page to view
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Return to the Welcome page by clicking the bookmark, 1200 Series Maintenance and
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For portable copies of this MSG, you can print single pages, multiple pages, or the entire
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2
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Before You Begin
Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL
ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS
MATERIAL.
This guide contains information protected by copyright. No part of this guide may be
photocopied or reproduced in any form without prior written consent from Compaq
Computer Corporation.
© 2000 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
Compaq, Presario 1200 Series Registered U. S. Patent and Trademark Office.
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.
Windows 98 and Windows 2000 are trademarks of Microsoft
Corporation.
The software described in this guide is furnished under a license agreement or
nondisclosure agreement. The software may be used or copied only in accordance with the
terms of the agreement.
Product names mentioned herein may be trademarks and/or
registered trademarks of their respective companies.
Maintenance and Service Guide
Compaq Presario 1200 Series Notebook Computer
First Edition (June 2000) Compaq Computer Corporation
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
BEFORE YOU BEGIN
1
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Preface
This Maintenance and Service Guide is a troubleshooting guide that is used as a reference
guide when servicing the Compaq Presario 1200 Series Notebook Computers.
Compaq Computer Corporation reserves the right to make changes to the Compaq Presario 1200
Series Notebooks without notice.
Symbols
The following words and symbols mark special messages throughout this guide.
Å
WARNING: Text set off in this manner indicates that a failure to follow directions
in the warning could result in bodily harm or loss of life.
Ä
CAUTION: Text set off in this manner indicates that a failure to follow directions
could result in damage to equipment or loss of data.
Important: Text set off in this manner preseats clarifying information or specific
instructions.
Note: Text set off in this manner presents commentary, sidelights, or interesting
points of information.
Technician Notes
Å
WARNING: Only authorized technicians trained by Compaq should repair this
equipment. All troubleshooting and repair procedures are detailed to allow only
subassembly/module level repair. Because of the complexity of the individual
boards and subassemblies, the user should not attempt to make repaires at the
component level or to make modifications to any printed circuit board. Improper
repairs can create a safety hazard. Any indications of component replacement or
printed circuit board modifications may void any warranty.
Serial Number
When requesting information or ordering spare parts, you should provide the Notebook
serial number to Compaq. The serial number location is underneath the Notebook.
2 BEFORE YOU BEGIN
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Locating Additional Information
The following documentation is available to support this product:
•
Compaq Presario 1200XL Series Notebook Computer documentation set
•
Introducing Windows 98 Guide
•
Introducing Windows 2000 Guide
•
Service Training Guides
•
Compaq Service Advisories and Bulletins
•
Compaq QuickFind
•
Compaq Service Quick Reference Guide
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
BEFORE YOU BEGIN 3
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
4 BEFORE YOU BEGIN
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Product Description
Compaq Presario 1200XL Series Portable Notebook Computer
Models and Features
Compaq Presario 1200 Series Portable Notebook Models
Feature
Display
XL101, XL102, XL103
XL104, XL105, XL106
12.1" HPA
12.1" HPA or 13.0" HPA
AMD-K6II MMX 450MHz
AMD-K6II MMX 450MHz
or AMD-K6II MMX 475MHz
Hard Drive
4.8GB or 5.0GB
5.0GB
CD or DVD Drive
24X CD-ROM
24X CD-ROM
Modem
56.0Kbps PCI data/fax
56.0Kbps PCI data/fax
Battery
4.5Ahr NiMH or 3.5Ahr LiOn
4.5Ahr NiMH or 3.5Ahr LiOn
System Memory
32MB or 64MB
32MB or 64MB
Processor
Additional models described on the next page.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
PRODUCT DESCRIPTION 1
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Compaq Presario 1200 Series Portable Notebook Models
Feature
Display
XL107
XL108, XL109
13.0" HPA
12.1" TFT/LVDS
AMD-K6II MMX 475MHz
AMD-K6II MMX 450MHz
or AMD-K6II MMX 475MHz
Hard Drive
6.0GB
6.0GB
CD or DVD Drive
24X CD-ROM
24X CD-ROM or 6X DVD
Modem
56.0Kbps PCI data/fax
56.0Kbps PCI data/fax
Battery
4.5Ahr NiMH or 3.5Ahr LiOn
3.5Ahr LiOn or 4.5Ahr NiMH
System Memory
64MB
32MB or 64MB
Processor
Compaq Presario 1200 Series Portable Notebook Models
Feature
XL110
XL111
Display
12.1" TFT
13.3" TFT/LVDS
Processor
AMD-K6II MMX 475MHz
AMD-K6II MMX 500MHz
Hard Drive
6.0GB
6.0GB
CD or DVD Drive
24X CD-ROM
6X DVD
Modem
56.0Kbps PCI data/fax
56.0Kbps PCI data/fax
Battery
3.5Ahr LiOn or 4.5Ahr NiMH
3.5Ahr LiOn
System Memory
32MB or 64MB
64MB
Compaq Presario 1200 Series Portable Notebook Models
Feature
XL112, XL113
XL115
Display
12.1" TFT or 13.0" TFT
12.1" HPA
Processor
AMD-K6II MMX 450MHz+
AMD-K6II MMX 475MHz
or AMD-K6II MMX 500MHz+
Hard Drive
5.0GB or 6.0GB
5.0GB
CD or DVD Drive
24X CD-ROM or 6X DVD
24X CD-ROM
Modem
56.0Kbps PCI data/fax
56.0Kbps PCI data/fax
Battery
4.5Ahr NiMH or 3.2Ahr LiOn
4.5Ahr NiMH
System Memory
32MB or 64MB
Information not available
Additional models described on the next page.
2 PRODUCT DESCRIPTION
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Compaq Presario 1200 Series Portable Notebook Models
Feature
XL118
XL119
13.0" HPA
12.1" TFT
or 12.1" TFT/LVDS
Processor
AMD-K6II MMX 500MHz
AMD-K6II MMX 475MHz
Hard Drive
6.0GB
6.0GB
CD or DVD Drive
24X CD-ROM
24X CD-ROM
Modem
56.0Kbps PCI data/fax
56.0Kbps PCI data/fax
Battery
4.5Ahr NiMH
3.5Ahr LiOn
System Memory
64MB
64MB
Display
Compaq Presario 1200 Series Portable Notebook Models
Feature
XL120
XL121
Display
12.1" HPA
12.1" HPA
Processor
AMD-K6II MMX 500MHz
AMD-K6II MMX 500MHz
Hard Drive
5.0GB
5.0GB
CD or DVD Drive
24X CD-ROM
24X CD-ROM
Modem
56.0Kbps PCI data/fax
56.0Kbps PCI data/fax
Battery
4.5Ahr NiMH
4.5Ahr NiMH
System Memory
32MB
64MB
Compaq Presario 1200 Series Portable Notebook Models
Feature
XL122
XL123, XL124
Display
12.1" HPA
13.0" HPA
Processor
AMD-K6II MMX 475MHz
AMD-K6II MMX 500MHz
Hard Drive
5.0GB
6.0GB
CD or DVD Drive
24X CD-ROM
24X CD-ROM
Modem
56.0Kbps PCI data/fax
56.0Kbps PCI data/fax
Battery
4.5Ahr NiMH
4.5Ahr NiMH
System Memory
64MB
64MB
Additional models described on the next page.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
PRODUCT DESCRIPTION 3
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Compaq Presario 1200 Series Portable Notebook Models
Feature
XL125
XL126, XL127
Display
13.3" TFT
13.0" HPA
Processor
AMD-K6II+ MMX 533MHz
AMD-K6II+ MMX 533MHz
Hard Drive
6.0GB
6.0GB
CD or DVD Drive
6X DVD
24X CD-ROM
Modem
56.0Kbps PCI data/fax
56.0Kbps PCI data/fax
Battery
3.2Ahr LiOn
3.2Ahr LiOn
System Memory
64MB
96MB
4 PRODUCT DESCRIPTION
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Front of Unit
#
Description
#
Description
1 Display
6 Headphone Jack
2 Power (On/Off) Button
7 Microphone Jack
3 Keyboard
8 Right TouchPad Button
4 TouchPad
9 Integrated Speakers and Ports
5 Left TouchPad Button
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
PRODUCT DESCRIPTION 5
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Front Bezel Lights
#
6 PRODUCT DESCRIPTION
Description
#
Description
1 Power Light
4 Num Lock Light
2 Battery Charging Light
5 Caps Lock Light
3 Power Cord Light
6 Scroll Lock Light
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Right-Side Components
#
Description
1 Battery Compartment
2 CD or DVD Drive Eject Button
3 CD or DVD Drive Manual Eject Hole
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
PRODUCT DESCRIPTION 7
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Left-Side Components
#
8 PRODUCT DESCRIPTION
Description
#
Description
1 PC Card Eject Lever
3 Diskette Drive
2 PC Card Slot
4 Diskette Drive Eject Button
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Underside of the Unit
#
Description
1 Memory Compartment
2 Stand Feet
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
PRODUCT DESCRIPTION 9
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Rear Connectors
#
10 PRODUCT DESCRIPTION
Description
#
Description
1 AC Adapter
5 External VGA Monitor Port
2 Universal Serial Bus
6 Parallel/Printer Port
3 Security Slot
7 Keyboard/Mouse Port
4 Serial Port
8 Modem Jack
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Power Management
The following power management features are available for conserving AC power and
extending battery operating time:
•
Power Management Settings
•
Low-Power Modes
•
Battery Operating Life
•
Servicing the Notebook - Full Off Mode
•
Rebooting after a Lockup
•
Recovering from a Loss of Electrical Power
Power Management Settings
Differing patterns of Notebook use determine the level of power management needed.
These power management levels can be initiated based on the amount of time since the
last system activity. System activity includes keyboard strokes, mouse movement, DVD/CD
playback (while under program control that monitors Standby), and modem use.
Power Schemes
You may select different settings or Power Schemes through Power Management from
the Control Panel. The default Power Schemes are Home/Office Desk, Portable/
Laptop, and Always On. The settings can be customized by changing the following
options:
•
System Standby: length of inactivity before the Notebook goes into Standby
mode
•
Turn Off Monitor: length of inactivity before the screen times out and goes blank
•
Turn Off Hard Disks: length of inactivity before the hard drive goes into low
power mode
Important: The setting for the Hard Disk must be less than or equal to the setting
for System Standby. If the Notebook is on a network, Compaq recommends that
System Standby be set to Never.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
PRODUCT DESCRIPTION 11
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
The following table shows the default settings for each Power Scheme.
Power Schemes
AC Power
Battery Power
(hrs/min/Never) (hrs/min/Never)
Always on
System Standby
Turn OFF Monitor
Turn OFF Hard Disks
Portable/Laptop
AC Power
Battery Power
AC Power
Battery Power
System Standby
Turn OFF Monitor
Turn OFF Hard Disks
Home/Office Desk
System Standby
Turn OFF Monitor
Turn OFF Hard Disks
Alarms
The Notebook can be set to alarm when the battery power level is reduced or when it
reaches a critical low level. The Notebook can also be set automatically to enter a
low-power mode when the battery reaches a specified power level.
The following table lists the default alarm settings.
Alarms Tab Default Settings
Ä
Alarm
Default
Alarm Action
Low Battery
10%
Notification: Text
Power Mode: No Action
Critical Battery
0%
Notification: No Action
Power Mode: Hibernation
CAUTION: The settings on the Alarms tab are preset for the Notebook to run at its
best. Changing any of these settings could cause the Notebook to function
improperly. It is recommended that these settings be left at their default values.
12 PRODUCT DESCRIPTION
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
SpeedStep Technology Modes
Does Era have SpeedStep? If so, are the settings listed below correct?
SpeedStep Technology features several speed options for processor response to
low-power conditions. These include the following settings:
•
Maximum Performance: always at high speed
•
Battery Optimized: always at low speed
•
Reversed: opposite recommended
•
Recommended: performance on AC, Battery Optimized on Battery
•
Disabled: no run time support, high speed
SpeedStep options can be accessed in three ways:
•
Access F10 Setup during startup and select the Advanced screen.
•
Click Start>Settings>Control Panel>Power Options>Intel(R)
SpeedStep(TM) technology tab.
•
Double-click the Flag icon on the Windows taskbar to open the Intel(R)
SpeedStep(TM) technology dialog box.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
PRODUCT DESCRIPTION 13
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Low-Power Modes
Compaq Presario 1200 Series Notebook Computers have two levels of low-power
management: Hibernation and Standby (also known as Sleep mode).
Hibernation
Hibernation helps conserve battery life and protect data. Your Notebook automatically
enters Hibernation mode when the battery has little power left or when the Notebook
(operating on battery power) is in Standby mode for more than one hour. As the Notebook
enters Hibernation, it automatically stores the contents of the Notebook memory to the
hard drive before it shuts down. When the Notebook comes out of Hibernation, it returns to
its former state.
Activate Hibernation mode by pressing the Power button once.
To restart the Notebook, press the Power button once. When the Notebook enters or
wakes from Hibernation mode, a Progress window is displayed on the screen.
Standby
Standby is a low-power mode, also referred to as Sleep mode. Selecting Standby mode
instead of turning off the Notebook has two advantages: It allows the Notebook to wake up
faster than turning it completely off; and it saves more power than the active (On) mode.
To activate Standby/Sleep mode, complete one of the following:
•
Press Fn+F4.
•
Click Start, select the Shut Down option, and click Standby.
Ä
CAUTION: The Notebook maintains system information and open files while in
Standby mode. However, unsaved information is lost if the Notebook is turned off
prior to system wake-up, or if a power loss occurs while using the AC adapter.
14 PRODUCT DESCRIPTION
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
The following table shows the conditions and indicators for entering and exiting the various
power management modes, Standby, Hibernation, and Off.
Power Management Modes
Standby
Activation
Deactivation
Indicators
Manual
Press Fn+F4 key
combination or click
the Start button on
the Windows taskbar,
then point to
Shutdown and click
Standby.
Press any key.
Flashing Power light*
Time-Out
Default
15 minutes if using
battery power.
Notebook will not
automatically enter
Standby mode if
using AC Power.
Power Management Modes
Hibernate
Activation
Deactivation
Indicators
Manual
Press Power button
once.
Press Power
button once.
Power light is off,
screen is blank**
Time-Out
Default
When battery is low
or after 1 hour of
Standby. Notebook
will not automatically
enter Hibernation
mode if using AC
Power.
Press Power
button once.
Power light is off,
screen is blank**
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
PRODUCT DESCRIPTION 15
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Power Management Modes
Off
Activation
Deactivation
Indicators
Standard
Perform normal
Windows shutdown
using the Start
button on the
Windows taskbar.
Press Power
button once.
Power light is off,
screen is blank.
Manual
Press and hold down
the Power button for
4 sec.
Important: The manual shutdown mode is not recommended unless the standard
shutdown mode is unsuccessful.
Battery Operating Life
Battery operating life is affected by variables such as:
•
Power conservation settings
•
Hardware configuration
•
Software application options
•
Display brightness
•
Hard drive usage
•
Changes in operating temperature
•
Type and number of installed PC cards
For more information on increasing battery-pack operating time, conditioning the battery
pack, and disposing of a used battery pack, refer to Battery Pack Operations.
16 PRODUCT DESCRIPTION
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Servicing the Notebook - Full Off Mode
The Notebook must be turned off completely (Off mode) when installing or replacing
components in the system. Follow the instructions for properly putting the Notebook into
Off mode, unplugging it from the outlet, and removing the battery (see Battery Pack
Removal Sequence).
Rebooting after a Lockup
To reboot the Notebook (from a cold start) when the keyboard is frozen or the screen is
locked, press and hold down the Power button for at least four seconds; this causes a
manual shutdown. Then, restart your Notebook with a single press of the Power button.
If the Notebook still does not recover, press the Power button and hold for four seconds to
shut it down, then remove the battery or unplug the AC power for at least 30 seconds.
Reinsert the battery or reconnect AC power and press the Power button once to reboot.
Recovering from a Loss of Electrical Power
Loss of electrical power causes the Notebook to turn off automatically. This may cause loss
of data because the Microsoft Windows operating system is not able to close all files and
programs properly.
Loss of power may be caused by one of the following:
•
Electrical power service is interrupted.
•
The power cord is accidentally disconnected.
If power surges or sags, the display and status lights may flicker, and the Notebook may
automatically restart. If an improper shutdown occurs, ScanDisk, a Microsoft Windows
utility program, runs automatically once power is restored. ScanDisk determines if the
improper shutdown caused any errors on the hard disk. These errors may occur if the
Microsoft Windows operating system is not able to close all files properly before the
shutdown. If no errors are found, the restart process continues. If ScanDisk does detect
errors, follow the instructions on the screen to continue the restart process. Work that was
not saved before the loss of power or shutdown may be lost.
If a power failure occurs, or the power cord disconnects while the Notebook is turned on,
turn it off until normal service is restored. The next time the Notebook is turned on,
ScanDisk may run to check the hard disk for errors caused by improper shutdown.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
PRODUCT DESCRIPTION 17
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
18 PRODUCT DESCRIPTION
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Specifications
Physical and Environmental
Specifications
U.S.
Metric
1.97in
12.20in
10.12in
5.0cm
31.0cm
25.7cm
1.97in
12.33in
10.12in
5.0cm
31.3cm
25.7cm
Weight (varies by model)
7.19lbs or
7.36lbs
3260g or
3340g
Stand-Alone (Battery Pack) Power
Requirements
Nominal Operation
Maximum Average
Peak Operation
NiMH
Li-Ion
W @ 9.6V
W @ 9.6V
W @ 9.6V
W @ 14.8V
W @ 14.8V
W @ 14.8V
(Models with 12.1in display)
Height
Depth
Width
(Models with 13.0in display)
Height
Depth
Width
AC Power Requirements
Operating Voltage
Operating Current
Operating Frequency
Maximum Transient Voltage
100-240V
0.8/0.4A RMS
47-63Hz
(Meets IEC 801-4 and 801-5)
1kV for 50ns
Temperature
Operating
Nonoperating
50° to 95°F
-4° to 140°F
10°C to 35°C
-20°C to 60°C
Relative Humidity (noncondensing)
Operating
10 to 90%
Nonoperating (tw = 38.7°C max)
5 to 95%
35 to 90%
60 to 95%
Altitude
Operating
Nonoperating
0 to 3.15km
0 to 10.14km
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
0 to 10,000ft
0 to 30,000ft
SPECIFICATIONS 1
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Specifications
U.S.
Metric
Shock
Operating
Nonoperating
10G, 11ms, half sine
240G, 2ms, half sine
Vibration
Operating
Nonoperating
0.55G, 0.25 Oct/Min sweep rate
1.5G, 0.25 Oct/Min sweep rate
NOTE: Applicable product safety standards specify thermal limits for
plastic surfaces. Compaq Presario 1200 Series Portable Notebooks
operate well within this range of temperatures.
System Interrupts
IRQ Device(s)
2 SPECIFICATIONS
0
System Timer
1
Standard 101/102-Key or Microsoft Natural Keyboard
2
Programmable Interrupt Controller
3
IRQ Holder for PCI Steering
3
ALi PCI to USB Open Host Controller
4
Communications Port (COM1)
5
PCI Fast Ethernet DEC 21143 Based Adapter
5
ESS SOLO-1 PCI AudioDrive
6
Standard Floppy Disk Controller
7
Printer Port (LPT1)
8
System CMOS/Real Time Clock
9
RAGE LT PRO AGP 2X (English)
9
IRQ Holder for PCI Steering
10
Texas Instruments PCI-1211 CardBus Controller
10
IRQ Holder for PCI Steering
10
Lucent 56K V.90 PCI Data Fax Modem
12
Synaptics PS/2 TouchPad
13
Numeric Data Processor
14
ALi M5229 PCI Bus Master IDE Controller
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
IRQ Device(s)
14
Primary IDE Controller (dual fifo)
15
ALi M5229 PCI Bus Master IDE Controller
15
Secondary IDE Controller (dual fifo)
System DMA
DMA Device(s)
0
Free
1
ESS SOLO-1 DOS Emulation
2
Standard Floppy Disk Controller
3
Free
4
Direct Memory Access Controller
5
Free
System I/O Addresses
I/O Address
System Function (Shipping Configuration)
0000 - 000Fh
Direct Memory Access Controller
0020h - 0021h
Programmable Interrupt Controller
0040h - 0043h
System Timer
0060h - x0060h
Standard 101/102-Key or Microsoft Natural Keyboard
0061h - x0061h
System Speaker
0064h - x0064h
Standard 101/102-Key or Microsoft Natural Keyboard
0070h - 0071h
System CMOS/Real Time Clock
0080h - 0080h
Motherboard resources
0081h - 008Fh
Direct Memory Access Controller
0092h - 0092h
Motherboard resources
00A0h - 00A1h
Programmable Interrupt Controller
00B1h - 00B3h
Motherboard Resources
00C0h - 00DFh
Direct Memory Access Controller
00EAh - 00EBh
Motherboard Resources
PPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
SPECIFICATIONS 3
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
4 SPECIFICATIONS
I/O Address
System Function (Shipping Configuration)
00F0h - 00FFh
Numeric Data Processor
0100h - 010Fh
Motherboard Resources
0170h - 0177h
ALi M5229 PCI Bus Master IDE Controller
0170h - 0177h
Secondary IDE Controller (dual fifo)
01F0h - 01F7h
ALi M5229 PCI Bus Master IDE Controller
0200h - 0203h
Gameport Joystick
0220h - 022Fh
ESS SOLO-1 DOS Emulation
0330h - 0331h
ESS SOLO-1 DOS Emulation
0376h - 0376h
Secondary IDE Controller (dual fifo)
0376h - 0376h
ALi M5229 PCI Bus Master IDE Controller
0378h - 037Fh
Printer Port (LPT1)
0388h - 038Bh
ESS SOLO-1 DOS Emulation
03B0h - 03BBh
RAGE LT PRO AGP 2X (English)
03C0h - 03DFh
RAGE LT PRO AGP 2X (English)
03F0h - 03F5h
Standard Floppy Disk Controller
03F6h - 03F6h
Primary IDE Controller (dual fifo)
03F6h - 03F6h
ALi M5229 PCI Bus Master IDE Controller
03F7h - 03F7h
Standard Floppy Disk Controller
03F8h - 03FFh
Communications Port (COM1)
040Bh - 040Bh
Motherboard Resources
040Dh - 04D1h
Motherboard Resources
04D6h - 04D6h
Motherboard Resources
0CF8h - 0CFFh
PCI Bus
1000h - 103Fh
Motherboard Resources
1040h - 105Fh
Motherboard Resources
1060h - 106Fh
ESS SOLO-1 PCI AudioDrive
1070h - 107Fh
ESS SOLO-1 PCI AudioDrive
1080h - 10FFh
PCI Fast Ethernet DEC 21143 Based Adapter
1400h - 14FFh
Lucent 56K V.90 PCI DF Modem
1800h - 183Fh
ESS SOLO-1 PCI AudioDrive
1840h - 1847h
Primary IDE Controller (dual fifo)
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
I/O Address
System Function (Shipping Configuration)
1840h - 184Fh
ALi M5229 PCI Bus Master IDE Controller
1848h - 184Fh
Secondary IDE Controller (dual fifo)
1850h - 1853h
ESS SOLO-1 PCI AudioDrive
1854h - 1857h
ESS SOLO-1 PCI AudioDrive
1858h - 185Fh
Lucent 56K V.90 PCI Data Fax Modem
2000h - 2FFFh
PCI standard PCI-to-PCI bridge
2000h - 20FFh
RAGE LT PRO AGP 2X (English)
System Memory Catalog
Memory Address
Device(s)
00000000h - 0009FFFFh
System Board Extension for PnP BIOS
000A0000h - 000AFFFFh
RAGE LT PRO AGP 2X (English)
000B0000h - 000BFFFFh
RAGE LT PRO AGP 2X (English)
000C0000h - 000CBFFFh RAGE LT PRO AGP 2X (English)
000DC000h - 000DFFFFh Motherboard Resources
000E0000h - 000FFFFFh
System Board Extension for PnP BIOS
00100000h - 01FFFFFFh
System Board Extension for PnP BIOS
0C000000h - 0C000FFFh
Texas Instruments PCI-1211 CardBus Controller
E0000000h - E3FFFFFFh
ALi M1541 AGP System Controller
FC000000h - FCFFFFFFh
ALi PCI to USB Open Host Controller
FC001000h - FC0010FFh
Lucent 56K V.90 PCI Data Fax Modem
FC001400h - FC0017FFh
PCI Fast Ethernet DEC 21143 Based Adapter
FC100000h - FDFFFFFFh
PCI Standard PCI-to-PCI bridge
FC100000h - FC100FFFh
RAGE LT PRO AGP 2X (English)
FC120000h - FC13FFFFh
RAGE LT PRO AGP 2X (English)
FD000000h - FDFFFFFFh
RAGE LT PRO AGP 2X (English)
FFFC0000h - FFFFFFFFh
Motherboard Resources
PPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
SPECIFICATIONS 5
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Display Information
12.1 inch (Diagonal) HPA Display
12.1 inch (Diagonal) TFT Display
Specification
U.S.
Metric
Specification
U.S.
Metric
Active Area
Height x
Width
9.56 x
7.17in
245 x
183.8mm
Active Area
Height x
Width
Info. not
available
Info. not
available
10.7in
275.0mm
Height
Info. not
available
Info. not
available
0.31in
8.0mm
Depth
Info. not
available
Info. not
available
7.9in
202.5mm
Width
Info. not
available
Info. not
available
Height
Depth
Width
Response
Time
150ms
Response
Time
50ms
Contrast
Ratio
40:1
Contrast
Ratio
150:1
Brightness
80nits Avg
Brightness
150nits Avg
Refresh Rate 120-150Hz
Refresh Rate 60Hz
13.0 inch (Diagonal) HPA Display
Specification
U.S.
Metric
Active Area
Height x
Width
10.39 x
7.79in
264.0 x
198.0mm
Height
8.58in
218.0mm
Depth
0.31in
8.0mm
Width
11.6in
295.0mm
Response
Time
150ms
Contrast
Ratio
50:1
Brightness
100nits Avg
Refresh Rate 120-150Hz
6 SPECIFICATIONS
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Memory Expansion
Base System
Expansion
Memory
Board Memory
Total
Memory
32Mb
32Mb
64Mb
32Mb
64Mb
96Mb
32Mb
128Mb
160Mb
64Mb
32Mb
96Mb
64Mb
64Mb
128Mb
64Mb
128Mb
192Mb
Diskette Drive
Specifications
3.5 in Drive
Diskette Size
3.5in
Drive Size
Height 0.5in / 1.27cm
Bytes per Sector
512
Sectors per Track
High Density
Low Density
18 (1.44Mb/ 15 (1.2Mb)
9
Track per Side
High Density
Low Density
80
80
Access Times
Track-to-Track (high/low)
Average
Setting Time
Latency Average
3ms / 6ms
94ms / 174ms
15ms
100
No. Read/Write Heads
2
PPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
SPECIFICATIONS 7
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Hard Drive
Specifications
5.0Gb
6.0Gb
Drive Type
Info. not
available
Info. not
available
Logical Configuration
Cylinders
Heads
Sectors per Track
Bytes per Sector
Info. not
available
Info. not
available
Seek Times
Single Track
Average Maximum
Full Stroke
Info. not
available
Info. not
available
Transfer Rate at interface
Info. not
available
Info. not
available
Sector Interleave
Info. not
available
Info. not
available
Buffer Size
Info. not
available
Info. not
available
CD or DVD Drive
Specifications
24X CD-ROM Drive
Applicable Disk
CD-DA, CD-ROM,
CD-ROM XA, CD-1,
Photo CD (multisession),
Video CD, CD-Extra (CD+),
CD-G, CD-RW
Disc Dimensions
Center hole diameter
Disc Diameter
Disc Thickness
15mm
12cm, 8cm
1.2mm
Weight
Disc
Drive
Info. not available
Rotational Speed
Info. not available
8 SPECIFICATIONS
6X DVD Drive
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Specifications
24X CD-ROM Drive
Track Pitch
1.6um
Access Time
Typical (including setting)
Average Random
110ms
Info not available
Audio Output Level
Line out
Headphone
+/- 0.27Vrms
none
Transfer Rate
Typical (including setting)
Sustained
Info. not available
Cache Buffer Capacity
128Kb
Startup/Spin-up Time
<8s
Stop Time
<4s
PPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
6X DVD Drive
SPECIFICATIONS 9
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
10 SPECIFICATIONS
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Pin Assignments
This section provides connector pin assignment tables for Compaq Presario 1200XL series
portable Notebook computers. For more information on connectors, refer to the section on
Rear Connectors.
Note: The signals in all tables of this section are considered active high unless otherwise
indicated by an asterisk (*).
Parallel Connector
Pin Assignments
Pin
Signal
Pin
Signal
1
Strobe*
10
Acknowledge*
2
Data Bit 0
11
Busy
3
Data Bit 1
12
Paper Out
4
Data Bit 2
13
Select
5
Data Bit 3
14
Auto Linefeed*
6
Data Bit 4
15
Error*
7
Data Bit 5
16
Initialize Printer*
8
Data Bit 6
17
Select In*
9
Data Bit 7
18-25
Signal Ground
* = Active low
PRESARIO MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
PIN ASSIGNMENTS 1
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Serial Connector
Pin Assignments
Pin
Signal
Pin
Signal
1
Carrier Detect
6
Data Set Ready
2
Receive Data
7
Ready to Send
3
Transmit Data
8
Clear to Send
4
Data Terminal
Ready
9
Ring Indicator
5
Signal Ground
Universal Serial Bus (USB) Connectors
Pin Assignments
2 PIN ASSIGNMENTS
Pin
Signal
Pin
Signal
1
+5V
3
Data +
2
Data -
4
Ground
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
External VGA Monitor Connector
External VGA Monitor Connector
Pin
Signal
Pin
Signal
1
Red Analog
9
Not connected
2
Green Analog
10
Ground
3
Blue Analog
11
Monitor Detect
4
Not connected
12
DDC2B Data
5
Ground
13
Horizontal Sync
6
Ground Analog
14
Vertical Sync
7
Ground Analog
15
DDC2B Clock
8
Ground Analog
Modem Connector
Pin Assignments
Pin
Signal
Pin
Signal
1
Unused
4
Ring
2
Unused
5
Unused
3
Tip
6
Unused
PRESARIO MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
PIN ASSIGNMENTS 3
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Keyboard/Mouse Connector
Pin Assignments
4 PIN ASSIGNMENTS
Pin
Signal
Pin
Signal
1
Data 1
4
+5 V
2
Data 2
5
Clock 1
3
Ground
6
Clock 2
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Battery Operations
This section covers the following information concerning battery pack operating time:
•
Increasing Battery Pack Operating Life
•
Conditioning a Battery Pack
•
Disposing of a Used Battery Pack
Increasing Battery Pack Operating Life
Battery pack operating life depends on several variables. To avoid unnecessary
replacement, consider the following variables when determining how long a charged
battery pack should last:
•
Power management settings
•
Hardware configuration
•
Software applications
•
Installed options
•
Display brightness
•
Hard drive usage
•
Changes in operating temperature
•
Type and number of installed PC Cards
Note: The power consumption requirements for PC Cards vary widely. Some cards drain
the battery pack very rapidly.
Battery pack operating life can be increased by as much as 50 percent by controlling the
energy required by the Notebook and the energy stored in the battery pack.
Minimizing the Energy Required
To minimize the energy required by the Notebook, follow these steps:
•
Set the power conservation levels in the Power Management utility to Maximum.
•
Customize the timeout value to work more efficiently with the applications. The
amount of battery life depends on the values selected.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
BATTERY OPERATIONS 1
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Maximizing the Energy Stored
To maximize the energy stored in the battery pack, follow these guidelines:
•
Condition the battery pack as described below at least every 30 days to improve
overall battery performance.
•
Keep a battery pack in the Notebook when using it with AC power to supply the
battery pack with a constant trickle charge.
•
Store the battery pack in a cool, dry place when not in use.
Conditioning a Battery Pack
Ä
CAUTION: To avoid a loss of data, ensure that all data is saved before discharging
a battery pack.
To condition a battery pack, complete the following steps:
1. Plug in the AC adapter and allow the battery to charge until the Battery Charge Light
on the front bezel of the Notebook goes out. Do not unplug the AC adapter until the
charging light is off.
2. Unplug the AC adapter and allow the battery to drain until the computer enters
Hibernation mode and turns itself off.
Note: You may use the Notebook while the battery is draining.
Ä
CAUTION: Do not plug in the AC adapter during this process. If the AC adapter is
plugged in while the battery is draining, begin again with step 1 of the
conditioning process.
3. The battery is reconditioned.
4. Resume normal use of the Notebook with AC power.
2 BATTERY OPERATIONS
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
The table below shows battery pack charge times by model.
Approximate Battery Charge Time
Computer
On Line
Off Line
Li-Ion Battery Pack
4.5 hours premature termination 2.50 hr
NiMH Battery Pack
4.0 hours premature termination 2.0 hr
Disposing of a Used Battery Pack
In the interest of safeguarding our environment, Compaq Computer Corporation
recommends that nickel metal hydride (NiMH) and lithium ion (Li-Ion) battery packs be
recycled. Battery packs should be handled in accordance with country, state, province, and/
or local regulations.
Ä
CAUTION: Never attempt to open or service a battery pack. Opening a battery
pack not only damages the pack and makes it unusable, but also exposes
potentially harmful battery components.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
BATTERY OPERATIONS 3
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
4 BATTERY OPERATIONS
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Troubleshooting
This section covers troubleshooting information for Compaq Presario 1200 Series Portable
Notebook Computers. The basic steps in troubleshooting include:
1. Preliminary Steps
2. The Power-On Self Test (POST)
3. The recommended actions described in the diagnostic tables in case you are unable to
run POST, or if POST displays an error message.
When following the recommended actions in the Sections on Power-On Self Test (POST)
and Diagnostic Error Codes, perform the steps in the order listed above. Rerun POST after
each recommended action until the problem is solved, and if no error message occurs.
Once the problem is solved, do not continue with any recommended actions remaining.
Note: If the problem is intermittent, check your computer several times to verify that
the problem is solved.
Preliminary Steps
Before running Power-On Self Test (POST), complete the following steps:
1. If a Power-on password is established, type the password and press the Enter key. If
you do not know the password, clear the password (See Clearing the Power-On
Password).
2. Run Compaq Diagnostics.
3. Turn off the computer and its external devices.
4. Disconnect any external devices that you do not want to test. Do not disconnect the
printer if you want to test it or use it to log error messages.
Important: If the problem only occurs when an external device is connected to the
computer, the problem may be related to the external device or its cable. Verify this by
running POST with and without the external device connected.
5. Install loopback plugs in the serial and parallel connectors if you would like to test
these ports.
6. Ensure that the hard drive is installed in the notebook.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
TROUBLESHOOTING 1
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
7. Ensure that the battery pack is inserted in the notebook and that it is connected to an
external AC power source.
When these preliminary steps are completed, you are ready to run POST.
Clearing the Power-On Password
(Removing/Replacing the RTC Battery)
Note: Clearing the Power-on password also removes all notebook Setup attributes that
are programmed in the CMOS.
If you do not know the password, clear it by performing the following steps:
1. Turn off the Notebook.
2. Disconnect the power cord.
3. Remove the battery pack.
4. Remove the Palmrest cover with the TouchPad.
5. Remove the Heatspreader.
6. Remove the keyboard.
Continued on the next page.
2 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
7. To clear the password, remove the RTC battery
1 for 30 seconds and replace it.
8. Reassemble the notebook.
9. Turn on the notebook to verify that the power-on password has been cleared. If it has
not been cleared, repeat Steps 1 through 9.
Power-On Self Test (POST)
To run POST, complete these steps:
Turn off the notebook, then turn it on again. As soon as the Compaq logo appears press the
ESC key to clear the logo and display the POST messages as they occur.
If the notebook does not beep, POST has successfully completed its test and detected no
errors. POST then re-boots from the hard drive, or from a bootable diskette if one is
installed in the diskette drive.
However, if POST detects errors, these are indicated by messages on the display screen
and/or audible messages. A list of the POST error codes and what they mean is shown in
the table below.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
TROUBLESHOOTING 3
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Note: If the system is not functioning well enough to run POST, or if the display is not
functioning well enough to show POST error messages, refer to the Troubleshooting
tables.
Power-On Self-Test Messages
102-System Board Failure
Probable Cause
Recommended Action
DMA, timers, etc.
Replace the system board.
162-System Options Not Set
Probable Cause
Recommended Action
Incorrect configuration
Run Computer Setup.
CMOS reflects an invalid
configuration setting.
Run Computer Setup.
RAM failure
1. Replace the
modules.
2. Replace the
1. Replace the
modules.
2. Replace the
Memory test data error
XX000YZZ RAM failure
memory
system board.
memory
system board.
Replace the system board.
XX000YZZ 201-Memory Error
Probable Cause
Keyboard failure
Recommended Action
1. Ensure that no keys are
depressed during POST.
2. Reconnect the keyboard
with the notebook off.
3. Replace the keyboard.
301-Keyboard Error
Probable Cause
Keyboard failure
4 TROUBLESHOOTING
Recommended Action
1. Ensure the keys are not
depressed during POST.
2. Reconnect the keyboard
with the notebook off.
3. Replace the keyboard.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
304-Keyboard or System Unit Error
Probable Cause
Keyboard or system board
error
Recommended Action
1. Replace the keyboard.
2. Replace the TouchPad or
mouse.
3. Replace the system board.
601-Diskette Controller Error
Probable Cause
Mismatch in drive type or
failure in the diskette
controller
Recommended Action
1. Run Computer Checkup
(TEST).
2. Check or replace cables.
3. Replace the system board.
605-Diskette Drive Error
Probable Cause
Recommended Action
Mismatch in drive type
Run Computer Setup.
1780-Primary Hard Drive 0 Failure
Probable Cause
Disk 0 failed to respond
Hard drive format error
Recommended Action
1. Run Computer Checkup
(TEST).
2. Replace the hard drive.
1. Run Computer Checkup
(TEST).
2. Replace the hard drive.
1782-Hard Drive Controller
Probable Cause
Hard drive controller failure
Recommended Action
1. Run Computer Setup.
2. Replace the hard drive.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
TROUBLESHOOTING 5
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Compaq Diagnostics
Compaq Diagnostics is installed on the hard drive of the notebook. Run the Diagnostic
utilities when you want to view or test system information and if you have installed or
connected devices. If you run Compaq Diagnostics from a diskette, ensure that the
diagnostic program is version 10.11 or later.
The Diagnostics menu includes the following utilities:
•
Computer Checkup (TEST)
•
View System Information (INSPECT)
•
Diagnostic Error Codes
•
Troubleshooting without Diagnostics
•
Before Replacing Parts
•
Solving Minor Problems
•
Solving Hard Drive Problems
•
Solving Hardware Installation Problems
•
Solving Keyboard/Numeric Keypad Problems
•
Solving Memory Problems
•
Solving PC Card Problems
•
Solving Power Problems
•
Solving Printer Problems
•
Solving TouchPad/Pointing Device Problems
•
Contacting Compaq Support
If you have a problem you cannot solve, run the Diagnostics utilities before calling for
support. Run Computer Checkup and select to save the device list to a file and to print or to
save the log of errors. Run the View System Information (INSPECT) utility and select to
print or to save that information. Have the files or the printed information available when
you call for support.
6 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Computer Checkup (TEST)
Computer Checkup (TEST) determines if the various computer components and devices are
recognized by the system and are functioning properly. You can display, print, or save the
information generated by Computer Checkup.
Follow these steps to run Computer Checkup:
1. Plug the notebook into an external power source. (A low battery condition could
interrupt the program.)
2. Turn on the external devices that you want to test. Connect the printer if you want to
print a log of error messages.
3. Insert the Compaq Diagnostics diskette in drive A.
4. Turn on or restart the notebook. The notebook starts from drive A, and the
Diagnostics Welcome screen is displayed.
5. Press Enter to continue. The Diagnostics menu is displayed.
6. Select Computer Checkup from the Diagnostics menu. A Test Option menu is
displayed.
7. Select View the Device List from the Test Option menu. A list of the installed
Compaq devices is displayed.
8. If the list of installed devices is correct, select OK. The Test Option menu is displayed.
Note: If the list is incorrect, ensure that any new devices are installed properly.
Select one of the following from the Test Option menu:
•
Quick Check Diagnostics. Runs a quick, general test on each device with a
minimal number of prompts. If errors occur, they display when the testing is
complete. You cannot print or save the error messages.
•
Automatic Diagnostics. Runs unattended, maximum testing of each device with
minimal prompts. You can choose how many times to run the tests, to stop on
errors, or to print or save a log of errors.
•
Prompted Diagnostics. Allows maximum control over testing the devices. You
can choose attended or unattended testing, decide to stop on errors, or choose to
print or save a log of errors.
9. Follow the instructions on the screen as the devices are tested. When testing is
complete, the Test Option menu is displayed.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
TROUBLESHOOTING 7
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
10. Exit the Test Option menu and the Diagnostics menu.
View System Information (INSPECT)
The View System Information (INSPECT) utility provides information about the notebook
and installed or connected devices. You can display, print, or save the information.
Follow these steps to run View System Information (INSPECT) from the Compaq
Diagnostics diskette:
1. Turn on the external devices that you want to test. Connect the printer if you want to
print the information.
2. Insert the Compaq Diagnostics diskette in drive A.
3. Turn on or restart the computer. The computer starts from drive A, and the
Diagnostics Welcome screen is displayed.
4. Press Enter to continue. The Diagnostics menu is displayed.
5. Select View System Information (INSPECT) from the Diagnostics menu.
6. Select the item you want to view from the following list:
System
Memory
ROM
Audio
Keyboard
Operating system
System ports
System files
System storage
Windows files
Graphics
7. Follow the on-screen instructions to cycle through the screens, return to the list and
choose another item, or print the information.
Diagnostic Error Codes
Diagnostic error codes are displayed if the system recognizes a problem while running the
Compaq Diagnostic program. These error codes help identify subassemblies with possible
damage or defects.
8 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
The following tables list error codes, a description of the error condition, and the action
required to resolve the error condition.
Important: Retest the system after completing each step. If the problem is resolved, do
not proceed with the remaining steps.
For the removal and replacement of a particular subassembly, see Removal and
Replacement Procedures.
Select error codes by number or type:
101 through 114 (pg 10)
Processor Test
200 through 215 (pg 10)
Memory Test
300 through 304 (pg 11)
Keyboard Test
401 through 403 (pg 11)
Parallel Printer Test
501 through 516 (pg 14)
Video Test
600 through 699 (pg 12)
Diskette Drive Test
1101 (pg 12)
Serial Test
1701 through 1736 (pg 13)
Hard Drive Test
2402 through 2456 (pg 15)
Video Test
2419 through 2456 (pg 16)
Video Test
2458 through 2480 (pg 16)
Video Test
3206 (pg 17)
Audio Test
3301 through 6623 (pg 17)
DVD or CD Test
8601 through 8602 (pg 17)
TouchPad Pointing Device Test
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
TROUBLESHOOTING 9
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Processor Test Error Codes
Error Code
Description
Recommended Action
101-xx
CPU test failed
102-xx
Coprocessor or Weitek Error
103-xx
DMA page registers test failed
104-xx
Interrupt controller master test
failed
105-xx
Port 61 error
106-xx
Keyboard controller self-test
failed
107-xx
CMOS RAM test failed
108-xx
CMOS interrupt test failed
109-xx
CMOS clock test failed
110-xx
Programmable timer load data
test failed
113-xx
Protected mode test failed
114-01
Speaker test failed
Replace the processor and retest.
1. Run the Configuration and Diagnostics
Utilities.
2. Replace the processor board and
retest.
Replace the system board and retest.
1. Check system configuration.
2. Verify cable connections to speaker.
3. Replace the system board and retest.
Memory Test Error Codes
Error Code
Description
200-xx
Memory machine ID test failed
202-xx
Memory system ROM checksum
failed
203-xx
Write/Read test failed
204-xx
Address test failed
211-xx
Random pattern test failed
214-xx
Noise test failed
215-xx
Random address test failed
10 TROUBLESHOOTING
Recommended Action
1. Flash the system ROM and retest.
2. Replace the system board and retest.
1. Remove the memory module and
retest.
2. Install a new memory module and
retest.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Keyboard Test Error Codes
Error Code
Description
300-xx
Failed ID Test
301-xx
Failed Self Test/Interface Test
302-xx
Failed Individual Key Test
304-xx
Failed Keyboard Repeat Test
Recommended Action
1. Check the keyboard connection. If
disconnected, turn off the computer
and reconnect the keyboard.
2. Replace the keyboard and retest.
3. Replace the system board and retest.
Parallel Printer Test Error Codes
Error Code
Description
401-xx
Printer failed or not connected
402-xx
Failed Port Test
403-xx
Printer pattern test failed
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Recommended Action
1. Connect the printer.
2. Check power to the printer.
3. Install the loop-back connector and
retest.
4. Check port and IRQ configuration.
5. Replace the system board and retest.
TROUBLESHOOTING 11
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Diskette Drive Test Error Codes
Error Code
Description
600-xx
Diskette ID drive types test
failed
601-xx
Diskette format failed
602-xx
Diskette read test failed
603-xx
Diskette write, read, compare
test failed
604-xx
Diskette random read test failed
605-xx
Diskette ID media failed
606-xx
Diskette speed test failed
609-xx
Diskette reset controller test
failed
610-xx
Diskette change line test
697-xx
Diskette type error
698-xx
Diskette drive speed not within
limits
699-xx
Diskette drive/media ID error
Recommended Action
1. Replace the diskette media and
retest.
2. Check and/or replace the diskette
power and signal cables and retest.
3. Replace the diskette and retest.
4. Replace the system board and retest.
1. Replace media.
2. Run the Configuration and Diagnostics
Utilities.
Serial Test Error Codes
Error Code
Description
1101-xx
Serial port test failed
12 TROUBLESHOOTING
Recommended Action
1. Check port configuration.
2. Replace the system board and retest.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Hard Drive Test Error Codes
Error Code
Description
1701-xx
Hard drive format test failed
1702-xx
Hard drive read test failed
1703-xx
Hard drive write/read/compare
test failed
1704-xx
Hard drive random seek test
failed
1705-xx
Hard drive controller test failed
1706-xx
Hard drive ready test failed
1707-xx
Hard drive recalibration test
failed
1708-xx
Hard drive format bad track test
failed
1709-xx
Hard drive reset controller test
failed
1710-xx
Hard drive park head test failed
1715-xx
Hard drive head select test failed
1716-xx
Hard drive conditional format
test failed
1717-xx
Hard drive ECC* test failed
1719-xx
Hard drive power mode test
failed
1724-xx
Network preparation test failed
1736-xx
Drive monitoring test failed
Recommended Action
1. Run the Configuration and Diagnostics
Utilities and verify drive type.
2. Verify that all secondary drives have
secondary drive capability.
3. Replace the hard drive and retest.
4. Replace the system board and retest.
*ECC = Error Correction Code
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
TROUBLESHOOTING 13
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Video Test Error Codes
Error Code
Description
501-xx
Video controller test failed
502-xx
Video memory test failed
503-xx
Video attribute test failed
504-xx
Video character set test failed
505-xx
Video 80 x 25 mode 9 x 14
character cell test failed
506-xx
Video 80 x 25 mode 8 x 8
character cell test failed
507-xx
Video 40 x 25 mode test failed
508-xx
Video 320 x 200 mode color set
0 test failed
509-xx
Video 320 x 200 mode color set
1 test failed
510-xx
Video 640 x 200 mode test
failed
511-xx
Video screen memory page test
failed
512-xx
Video gray scale test failed
514-xx
Video white screen test failed
516-xx
Video noise pattern test failed
14 TROUBLESHOOTING
Recommended Action
The following steps apply to error codes
501-xx through 516-xx:
1. Disconnect external monitor and test
with internal LCD display.
2. Replace the display assembly and
retest.
3. Replace the system board and retest.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Video Test Error Codes (Continued)
Error Code
Description
2402-xx
Video memory test failed
2403-xx
Video attribute test failed
2404-xx
Video character set test failed
2405-xx
Video 80 x 25 mode 9 x 14
character cell test failed
2406-xx
Video 80 x 25 mode 8 x 8
character cell test failed
2408-xx
Video 320 x 200 mode color set
0 test failed
2409-xx
Video 320 x 200 mode color set
1 test failed
2410-xx
Video 640 x 200 mode test
failed
2411-xx
Video screen memory page test
failed
2412-xx
Video gray scale test failed
2414-xx
Video white screen test failed
2416-xx
Video noise pattern test failed
2418-xx
ECG/VGC memory test failed
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Recommended Action
The following steps apply to error codes
2402-xx through 2456-xx:
1. Run the Configuration and Diagnostics
Utilities.
2. Replace the display assembly and
retest.
3. Replace the system board and retest.
TROUBLESHOOTING 15
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Video Test Error Codes (Continued)
Error Code
Description
2419-xx
ECG/VGC ROM checksum test
failed
2421-xx
ECG/VGC 640 x 200 graphics
mode test failed
2422-xx
ECG/VGC 640 x 350 16 color set
test failed
2423-xx
ECG/VGC 640 x 350 64 color set
test failed
2424-xx
ECG/VGC monochrome text
mode test failed
2425-xx
ECG/VGC monochrome graphics
mode test failed
2431-xx
640 x 480 graphics test failure
2432-xx
320 x 200 graphics (256 color
mode) test failure
2448-xx
Advanced VGA Controller test
failed
2451-xx
132-column Advanced VGA test
failed
2456-xx
Advanced VGA 256 Color test
failed
Recommended Action
1. Run the Configuration and Diagnostics
Utilities.
2. Disconnect external monitor and test
with internal LCD display.
3. Replace the display assembly and
retest.
4. Replace the system board and retest.
Video Test Error Codes (Continued)
Error Code
Description
Recommended Action
2458-xx
Advanced VGA BitBLT test failed
2468-xx
Advanced VGA DAC test failed
The following applies to error codes
2458-xx through 2480-xx:
2477-xx
Advanced VGA data path test
failed
Replace the system board and retest.
2478-xx
Advanced VGA BitBLT test failed
2480-xx
Advanced VGA LineDraw test
failed
16 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Audio Test Error Codes
Error Code
Description
Recommended Action
3206-xx
Audio System Internal Error
Replace the system board and retest.
TouchPad/Pointing Device Interface Test Error Codes
Error Code
Description
8601-xx
Mouse test failed
8602-xx
Interface test failed
Recommended Action
1. Replace the TouchPad and retest.
2. Replace the system board and retest.
DVD or CD Drive Test Error Codes
Error Code
3301-xx
3305-xx
6600-xx
6605-xx
6608-xx
6623-xx
Description
Recommended Action
1.
Replace the DVD or CD and retest.
DVD or CD drive read test failed
2. Verify that the speakers are
DVD or CD drive seek test failed
connected.
ID test failed
3. Verify that drivers are loaded and
Read test failed
properly installed.
4.
Replace the DVD or CD drive and
Controller test failed
retest.
Random read test failed
5. Replace the system board and retest.
Troubleshooting without Diagnostics
This section provides information about how to identify and correct some common
hardware, memory, and software problems. It also explains several types of common
messages that may be displayed on the screen. The following pages contain
troubleshooting information on:
Audio
Memory
Battery
PC Card
CD or DVD Drive
Power
Diskette Drive
Printer
Display
TouchPad
Hard Drive
Keyboard/Numeric Keypad
Hardware Installation
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
TROUBLESHOOTING 17
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Since symptoms can appear to be similar, carefully match the symptoms of the computer
malfunction against the problem description in the tables to avoid a misdiagnosis.
Å
WARNING: To avoid a potential shock hazard during troubleshooting procedures,
disconnect all power sources before removing the keyboard cover or the display
bezel.
Before Replacing Parts
Verify that cables are connected properly to the suspected defective parts.
•
Run Computer Setup after connecting external devices.
•
Verify that all required device drivers are installed.
•
Verify that all required changes have been made to the CONFIG.SYS file.
•
Verify that all required changes have been made to the AUTOEXEC.BAT file.
•
Verify that all printer drivers have been installed for each application.
Solving Minor Problems
Some minor problems and possible solutions are outlined in the following tables. If the
problem appears related to a software application, check the documentation provided with
the software.
Solving Audio Problems
Some common audio problems and solutions are listed in the following table.
Solving Audio Problems
Problem
Probable Cause
Solution
Computer does not
beep after the PowerOn Self-Test (POST).
This is typical; it indicates
successful completion of the
Power-On Self-Test (POST).
No action is required.
18 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Solving Battery Pack/Gauge Problems
Some common causes and solutions for battery pack problems are listed in the following
table. The "Solving Power Problems" section in this chapter may also be applicable.
Solving Battery Pack/Gauge Problems
Problem
Probable Cause
Solution(s)
Computer won’t turn
on when battery pack
is inserted and power
cord is unplugged.
Battery pack is discharged.
• Connect the computer to an
external power source and
charge the battery pack.
OR
• Replace the battery pack with a
fully charged battery pack.
Check the battery connectors on
the system board to verify they
are evenly spaced and that they
are not bent or broken.
Notebook is beeping
and battery icon is
blinking.
Battery charge is low.
Immediately save any open
file(s). Then complete one of the
following:
• Connect the notebook to an
external power source to
charge the battery pack.
• Turn off the notebook or initiate
Hibernation until you can find
another power source or charge
the battery pack.
Battery icon on the
front of the unit blinks
to indicate low battery
condition, but
computer does not
beep.
Volume is turned down too
low.
Adjust the volume.
Battery icon doesn’t
light and battery pack
won’t fast charge.
Battery pack is already
charged.
No action is necessary.
Battery pack was exposed to
temperature extremes.
Allow time for the battery pack to
return to room temperature.
Battery pack is at end of its
life.
Replace the battery pack.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
TROUBLESHOOTING 19
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Solving Battery Pack/Gauge Problems
Problem
Probable Cause
Solution(s)
You have to set the
date and time every
time you turn on the
notebook.
RTC battery is dead.
Replace the RTC battery.
Battery charge does
not last as long as
expected.
Battery is being exposed to
high temperatures or
extremely cold temperatures.
Keep the battery pack within the
recommended temperature range
for operation or storage.
• Operating Range: 50°F to
104°F (10°C to 40°C)
• Storage Range: -4°F to 86°F
(-20°C to 30°C)
Recharge the battery pack.
Battery has partially selfdischarged.
Recharge the battery. Discharge
the battery completely and then
recharge it.
Power management is
disabled.
Set a power management level in
Computer Setup.
An external device or PC Card
is draining the battery.
Turn off or disconnect external
devices when not in use.
Battery pack is warm
to the touch after
charging.
Normal warming has occurred
due to charging.
No action is required.
Battery pack operating
time is far less than
the documented
average operating
time.
Power management is turned
off or disabled.
Enable power management in
Computer Setup and in Windows
Power Properties.
An external device or PC Card
is draining the battery.
Turn off or disconnect external
devices when not in use.
20 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Solving Battery Pack/Gauge Problems
Problem
Probable Cause
Solution(s)
Battery pack has partially
self-discharged.
Condition the battery pack by fully
charging, fully discharging, then
fully recharging it.
To maintain the charge, leave
battery packs in the computer
when it is connected to external
power.
If the notebook is disconnected
from external power for more
than two weeks, remove battery
packs from the notebook to
reduce the discharge rate.
Battery pack is being exposed
to high temperatures or
extremely cold temperatures.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Keep the battery pack within the
recommended temperature range
for operation or storage.
• Operating Range: 50°F to
104°F (10°C to 40°C)
• Storage Range: -4°F to 86°F
(-20°C to 30°C)
Recharge the battery pack.
TROUBLESHOOTING 21
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Solving CD and DVD Drive Problems
Some common causes and solutions for CD and DVD drive problems are listed in the
following table.
Solving CD or DVD Drive Problems
Problem
Probable Cause
Solution(s)
CD or DVD drive
cannot read a Compact
Disc or Digital
Versatile Disc.
Disc is upside down or is
improperly inserted in the CD
or DVD drive.
Open the loading tray, lay the
compact disc in it (label side up),
then close the tray.
CD is CD Plus or Pregap/Track
0 type.
Cannot read these type CDs in
24x. Remove the CD.
Solving Diskette Drive Problems
Some common causes and solutions for diskette drive problems are listed in the following
table.
Solving Diskette Drive Problems
Problem
Probable Cause
Solution(s)
Diskette drive cannot
write to a diskette.
Diskette is write-protected.
Disable the diskette’s writeprotect feature or use a diskette
that is not write-protected.
Computer is writing to the
wrong drive.
Check the drive letter in the path
statement.
Not enough space is left on
the diskette.
Use another diskette.
Drive error has occured.
Run Computer Checkup from the
Compaq Diagnostics diskette.
Diskette is not formatted.
Format the diskette. At the
system prompt, enter: FORMAT A:
Diskette drive cannot read a
diskette.
Use the type of diskette required
by the drive.
Diskette has a bad sector.
Copy files to hard drive or another
diskette. Reformat bad floppy.
Drive error has occurred.
Run Computer Checkup from the
Compaq Diagnostics diskette.
Diskette drive cannot
read a diskette.
22 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Solving Diskette Drive Problems
Problem
Probable Cause
Solution(s)
(Continued)
Diskette drive cannot
read a diskette.
Diskette is not formatted.
Format the diskette. At the
system prompt, enter
FORMAT A:
Cannot boot from
diskette.
Bootable diskette is not in
drive A.
Put the bootable diskette in drive
A.
Diskette Boot has incorrect
setting in Computer Setup.
Run Computer Setup and set
diskette as first to boot.
Solving Display Problems
This section lists some common causes and solutions for computer display and external
monitor problems.
You can perform a monitor self-text on an external VGA color or monochrome monitor by
disconnecting the monitor from the notebook, then completing the following steps:
1. Turn off the monitor.
2. Turn off the notebook.
3. Disconnect the monitor signal cable from the notebook.
4. Turn on the monitor and allow it to warm up for one minute.
The display should be white. A narrow black border may also appear on the left and right
sides of the display. Either of these displays indicates that the monitor is working properly.
Solving Display Problems
Problem
Probable Cause
Screen is dim.
Control for brightness (if
Adjust the Brightness of the
applicable) is not set properly. display by using Fn+F7 or
Fn+F8.
Screen is blank.
Solution(s)
Computer screen is in direct
light.
Tilt display or move computer.
Screen save was initiated by
Power Management due to
lack of user activity.
Press any key or touch the
TouchPad.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
TROUBLESHOOTING 23
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Solving Display Problems
Problem
Probable Cause
Solution(s)
Display has overheated.
If the notebook is in direct
sunlight, move it and allow it to
cool off.
Display is blank and
the Suspend icon is
flashing.
System is in Suspend mode.
Press any key or touch the
TouchPad.
Internal display is
blank and the screen
on an external monitor
displays information.
Display function was switched
to the external monitor.
Use Fn+F3 to switch between
LCD or CRT.
Internal display
flashes or has garbled
characters when
notebook is connected
to external monitor.
Using 1024 x 768 or higher
resolution on external monitor
and have toggled back to
internal display, which
supports up to 800 x 600.
Restart the notebook.
The light tubes on the
edge of the display
panel do no light up at
all and the Power-On
Self-Test (POST)
completes when the
unit is powered up.**
Improper backlight or display
cable connections
Replace the display assembly.
Defective inverter board.
Replace the display assembly.
Defective display cable.
Replace the display assembly.
Defective display panel.
Replace the display assembly.
Defective system board.
Replace the system board.
The light tubes on the
edge of the display
panel do not light up
at all and Power-On
Self-Test (POST) does
not complete when the
unit is powered up.**
Defective system board.
Replace the system board.
Backlight (brightness)
cannot be adjusted
with Fn+F7 or Fn+F8.
Improper display cable
connections.
1. Reseat the display cable to the
system board.
2. Replace the display assembly.
24 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Solving Display Problems
Problem
Probable Cause
Solution(s)
(Continued)
Defective inverter board.
Replace the display assembly.
Defective display cable.
Replace the display assembly.
Defective system board.
Replace the system board.
**This problem indicates that the backlight or its power circuitry has failed. If the backlight
is not functioning, the POST result cannot be observed. Connect the unit to an external
monitor before powering up the unit. If an external monitor is not available verify that POST
is complete by opening and closing the display, listening for the single or double beep, and
watching for the icons to turn on at the front of the notebook.
Solving Display Problems Continued
Problem
Probable Cause
This display panel has
a continuous pattern
across it (e.g.,
“jailbars” pattern), has
a single color on it, or
has garbled graphics
across the entire
panel. This failure is
for patterns across the
entire panel (not just
on one section).
Improper display cable
connections
Reseat the display cable to the
following until the problem is
solved:
1. System board
2. Display assembly
Defective display cable.
Replace the display assembly.
Defective inverter board.
Replace the display assembly.
Defective system board.
Replace the system board.
Defective display panel.
Replace the display assembly.
A single line, small
group of lines, or block
appears on the display
panel. This failure
occurs in only a
section of the display
panel.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Solution(s)
TROUBLESHOOTING 25
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Note: When you perform a "self-test" on an external VGA color or monochrome monitor,
the screen should be white. A narrow black border may also appear on the left and right
sides of the display. Either of these displays indicates that the monitor is working
properly.
Solving Hard Drive Problems
Some common causes and solutions for hard drive problems are listed in the following
table.
Ä
CAUTION: To prevent loss of information, always maintain an up-to-date backup
of your hard drive at all times, in case of errors or failures.
Solving Hard Drive Problems
Problem
Probable Cause
Solution(s)
Reading hard drive
takes an unusually
long time after
restarting the
notebook.
System entered Hibernation
due to low battery condition
and is now exiting from it.
Give the system time to restore
the previously saved data to its
exact state before Hibernation.
Hard drive error
occurs.
Hard drive has bad sectors or
has failed.
Run Computer Checkup.
Hard drive does not
work.
Hard drive is not seated
properly.
Turn off and unplug the notebook,
remove the battery pack, and
remove and then reinstall the
hard drive.
26 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Solving Hardware Installation Problems
Some common causes and solutions for hardware installation problems are listed in the
following table.
Solving Hardware Installation Problems
Problem
Probable Cause
Solution(s)
A new device is not
recognized as part of
the computer system.
Cable(s) of new external
device are loose or power
cables are unplugged.
Ensure that all cables are
proplerly and securely connected.
Power switch of new external
device is not turned on.
Turn off the notebook, turn on the
external device, then turn on the
notebook to integrate the device
with the computer system.
Device is not seated properly.
Turn off the notebook and reinsert
the device.
Solving Keyboard/Numeric Keypad Problems
Some common causes and solutions for keyboard/numeric keypad problems are listed in
the following table.
Solving Keyboard/Numeric Keypad Problems
Problem
Probable Cause
Solution(s)
Embedded numberic
keypad on notebook
keyboard is disabled.
Num Lock function is not
enabled.
Press the Shift+NumLk keys to
enable the Num Lock function and
embedded numberic keypad. The
Num Lock light on the notebook
turns on.
Embedded numeric
keypad is disabled and
Num Lock function is
on.
External numeric keypad is
connected to the notebook.
Disconnect the external numeric
keypad from the notebook.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
TROUBLESHOOTING 27
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Solving Memory Problems
Some common causes and solutions for memory problems are listed in the following table.
Solving Memory Problems
Problem
Probable Cause
Solution(s)
Memory count during
Power-On Self-Test
(POST) is incorrect.
Optional memory expansion
card is installed incorrectly, is
incompatible with the
computer, or is defective.
Ensure that the optional memory
expansion card is installed
correctly.
“Out of Memory”
message is displayed
on the screen or
insufficient memory
error occurs during
operation.
System ran out of memory for
the application.
Check the application
documentation for memory
requirements.
If necessary, Install additional
memory.
Too many TSR (terminateand-stay-resident)
applications are running.
Remove from memory any TSR
applications that you do not need.
Solving PC Card Problems
The following table lists some common causes and solutions for PC Card problems.
Solving PC Card Problems
Problem
Probable Cause
Solution(s)
When turned on, the
computer does not
beep when a PC Card
is inserted.
Card is not inserted properly.
Ensure that the card is inserted in
the correct orientation.
PC Card beeps are disabled.
Double-click the PC Card icon in
the Control Panel, click the Global
Settings tab, the enable PC Card
sound effects.
Speaker is turned off or
volume is turned down.
Press Volume buttons to turn the
speaker on, then increase the
volume.
28 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Solving PC Card Problems
Problem
PC Card modem, fax,
or network card does
not work.
PC Card modem or fax
card does not work.
Modem netword PC
Card does not work.
Probable Cause
Solution(s)
PC Card drivers are not
installed.
Double-click the Add New
Hardware icon in the Control
Panel for installation instructions.
If PC Card or drivers are not
compatible with Windows, install
drivers and use the PC Card in
MS-DOS mode.
Card or card driver is not
supported.
Contact a Compaq authorized
service provider for a list of PC
Cards tested sucessfully in
Compaq PC Card platforms.
Card is not fully inserted into
the slot or is not inserted
properly.
Ensure that the card is inserted in
the correct orientation.
Telephone cord is not plugged
in all the way.
Check and secure telephone
connection.
Necessary drivers are not
installed (turned on).
Install drivers.
You are trying to access the
card using the wrong COM
port.
See Specifications to verify COM
port.
The card conflicts with a serial
device.
See Specifications to verify
address.
The card is not supported.
Use supported cards only.
Network driver is not installed
or is not set up properly.
Install driver.
Telephone cord is not
properly connected.
Verify telephone connection.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
TROUBLESHOOTING 29
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Solving PC Card Problems
Problem
Probable Cause
Solution(s)
Memory or storage
card does not work.
SRAM and flash memory
cards require the memory
card driver to be loaded
(turned on).
Flash memory cards require
the Microsoft FlashFile System
to be loaded.
Hard drives on flash mass
storage cards require the PC
Card ATA driver to be loaded.
Install driver.
You are trying to access the
hard drive card using the
wrong drive letter.
Double-click My Computer to
verify the drive letter assigned to
the card.
The card is not supported.
Contact a Compaq authorized
service provider for a list of PC
Cards tested successfully in
Compaq PC Card platforms.
Solving Power Problems
Also see Solving Battery Pack/Gauge Problems in this section.
Solving Power Problems
Problem
Probable Cause
Solution(s)
Notebook will not turn
on and the battery
pack is
not inserted.
Notebook is not connected to
a power source.
Insert battery or connect an
external power source.
Power cords to the external
power source are unplugged.
Ensure that power cords
connecting the computer and the
external power source are
plugged in properly.
Power adapter is defective.
Replace AC Adapter and restart.
30 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Solving Power Problems
Problem
Probable Cause
Solution(s)
Notebook turned off
while it was left
unattended and the
power icon is off.
System board is defective.
Replace the system board.
System initiated Hibernation
due to a critical low-battery
condition.
Replace the battery pack with a
fully charged battery pack or
connect the notebook to an
external power source. Then turn
on the notebook.
System initiated Hibernation
after a preset timeout.
Turn on the notebook.
Solving Printer Problems
If you experience problems printing, run a printer self-test. Refer to the documentation
provided with your printer for instructions. If the self-test fails, it is a printer-specific
problem. Also refer to the printing section of your application documentation.
Solving Printer Problems
Problem
Probable Cause
Solution(s)
Printer will not turn on. The signal cable may not be
connected properly, or the
printer is unplugged.
Ensure that the signal cable is
properly connected and that the
power cord is connected to the
electrical outlet.
Printer will not print.
Printer is not turned on or is
offline.
Turn the printer on and set it to
online.
The device drivers for the
application is not installed.
Refer to the printer
documentation to install the
correct printer driver.
Printer that is set up for a
network is not connected to
the network.
Connect the printer to the
network.
Printer cable is too long,
unshielded, or defective.
Replace the cable.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
TROUBLESHOOTING 31
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Solving Printer Problems
Problem
Printer prints garbled
information.
Probable Cause
Solution(s)
Paper tray is empty.
Fill the paper tray with paper and
set the printer to online.
Correct printer drivers are not
installed.
Refer to the printer
documentation to install the
correct printer driver.
Cable is not connected
properly.
Ensure that the printer signal
cable is properly connected to the
notebook.
Cable is defective.
Replace the printer cable and
retest.
Solving TouchPad/Pointing Device Problems
The following table lists some common causes and solutions for TouchPad/pointing device
problems.
Solving TouchPad/Pointing Device Problems
Problem
Probable Cause
Solution(s)
TouchPad or mouse
does not work.
Incorrect or no device driver
is installed.
Install the device driver and add
to the AUTOEXEC.BAT file or
CONFIG.SYS file.
The device driver is not
installed in Windows.
Install the TouchPad/mouse driver
in Windows.
External mouse does
not work.
Mouse is not securely
connected or is connected to
an incorrect external
connector.
Ensure that the mouse is securely
connected to the appropriate
external connector.
TouchPad or mouse
does not work even
though the device is
enabled in Windows.
Mouse is not enabled.
Enter MOUSE at the system
prompt to activate the mouse
device driver.
Add a line in the AUTOEXEC.BAT
file to automatically activate the
mouse driver each time the
computer is turned on or
restarted.
32 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Solving TouchPad/Pointing Device Problems
Problem
Cursor skips or moves
abnormally when using
the TouchPad.
Probable Cause
Solution(s)
Cable is not properly seated
in TouchPad board.
Reseat cable.
Defective TouchPad board.
Replace the TouchPad board.
Defective system board.
Replace system board.
Device driver is not correclty
installed in Windows.
Install the appropriate device
driver in Windows.
The TouchPad needs to be
cleaned.
Clean the TouchPad with a cloth
dampened with alcohol or an
ammonia-based glass cleaner.
Wipe up liquid with a dry cloth.
Contacting Compaq Support
Obtain the following information before contacting Compaq Reseller Support:
•
Product name
•
Product serial number
•
Purchase date
•
Conditions under which the problem occurred
•
Any error messages that have occurred
•
Hardware configuration
•
Type of printer connected
•
Hardware/software installed
•
Printed result of Computer Checkup (TEST)
•
Printed copies of CONFIG.SYS and AUTOEXEC.BAT files, if possible.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
TROUBLESHOOTING 33
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Shipping Preparation
To ship the notebook, complete the following steps:
1. Back up the critical hard drive files. Ensure that backup tapes/diskette are not
exposed to electrical or magnetic fields while stored or in transit.
2. Turn off the notebook and external devices.
3. Disconnect the external devices from their power sources, then from the notebook.
Important: Ensure that there is no diskette in the diskette drive and that there are no
PC Cards in the PC slots.
4. Close the display and all exterior doors of the notebook.
5. Pack the notebook with sufficient packing material to protect it. Use the original
packing box or similar packaging.
POST Routine Description
Note: The following routines are sorted by their test point numbers assigned in the BIOS
code. Their actual orders, as executed during POST, can be quite different.
Code
Beeps
POST Routine Description
02h
Verify Real Mode
03h
Disable Non-Maskable Interrupt (NM)
04h
Get CPU type
06h
Initialize system hardware
08h
Initialize chipset with Initial POST values
09h
Set IN POST flag
0Ah
Initialize CPU registers
0Bh
Enable CPU cache
0Ch
Initialize caches to initial POST values
0Eh
Initialize I/O component
0Fh
Initialize the local bus IDE
10h
Initialize Power Management
11h
Load alternate registers with initial POST values
34 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Code
Beeps
POST Routine Description
12h
Restore CPU control word during warm boost
13h
Initialize PCI Bus Mastering devices
14h
Initialize keyboard controller
16h
1-2-2-3
BIOS ROM Checksum
17h
Initialize cache before memory autosize
18h
8254 timer initialization
1Ah
8237 DMA controller initialization
1Ch
Reset Programmable Interrupt Controller
20h
Test DRAM refresh
22h
Test 8742 Keyboard Controller
24h
Set ES segment register to 4 GB
26h
Enable A20 line
28h
Autosize DRAM
29h
Initialize POST Memory Manager
2Ah
Clear 512 KB base RAM
2Ch
RAM failure on address line xxxx*RAM failure on data
bits xxxx* of low byte of memory bus
2Eh
Enable cache before system BIOS shadow
2Fh
RAM failure on data bits xxxx*of high byte memory bus
30th
Test CPU bus-clock frequency
32h
Initialize Phoenix Dispatch Manager
33h
Warm start shut down
36h
Shadow system BIOS ROM
38h
Autosize cache
3Ah
Advanced configuration of chipset registers
3Ch
Load alternate registers with CMOS values
3Dh
Initialize interrupt vectors
42h
POST device initialization
45h
Check ROM copyright notice
46h
Check Video configuration against CMOS
48h
Initialize PCI bus and devices
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
TROUBLESHOOTING 35
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Code
Beeps
POST Routine Description
49h
Initialize all video adapters in system
4Ah
QuietBoot start (optional)
4Bh
Shadow video BIOS ROM
4Ch
Display BIOS copyright notice
4Eh
Display CPU type and speed
50Eh
Initialize EISA board
51h
Test keyboard
52h
Set key click if enabled
54h
Test for unexpected interrupts
58h
Initialize POST display service
59h
Display prompt "Press F2 to enter SetUP"
5Ah
Disable CPU cache
5Bh
Test RAM between 512 and 640 KB
5Ch
Test extended memory
60h
Test extended memory address lines
62h
Jump to UserPatchI
64h
Configure advanced cache registers
66h
Initialize Multi Processor APIC
67h
Enable external and CPU cache
68h
Setup System Management Mode (SMM) area
69h
Display external L2 cache size
6Ah
Load custom defaults (optional)
6Bh
Display shadow-area message
6Ch
Display possible high address for UMB recovery
6Eh
Display error messages
70h
Check for configuration errors
72h
Check for keyboard errors
76h
Set up hardware interrupt vectors
7Ch
Initialize coprocessor if present
7Eh
Disable onboard Super I/O ports and IRQs
80h
Late POST device initialization
36 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Code
Beeps
POST Routine Description
81h
Detect and install external RS232 ports
82h
Configure non-MCD IDE controllers
83h
Detect and install external parallel ports
84h
Initialize PC-compatible PnP ISA devices
85h
Reinitialize onboard I/O ports
86h
Configure Motherboard Configurable Devices (optional)
87h
Initialize BIOS Data Area
88h
Enable Non-Maskable Interrupts (NMIs)
89h
Initialize Extended BIOS Data Area
8Ah
Test and initialize PS/2 mouse
8Bh
Initialize floppy controller
8Ch
Determine number of ATA drives (optional)
81h
Initialize hard disk controllers
90h
Initialize local-bus hard disk controllers
91h
Jump to UserPatch2
92h
Build MPTABLE for multi-processor boards
93h
Install CD ROM or DVD Drive for boot
95h
Clear huge ES segment register
96h
Fixup Multi Processor table
97h
Search for option ROMs. One long, two short beeps on
checksum failure
98h
Check for SMART drive (optional)
99h
Shadow option ROMs
9Ah
Set up Power Management
9Ch
Initialize security engine (optional)
9Dh
Enable hardware interrupts
9Eh
Determine number of ATA and SCSI drives
9Fh
Set time of day
A0h
Check key lock
A2h
Initialize Typematic rate
A4h
Erase F2 prompt
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
TROUBLESHOOTING 37
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Code
Beeps
POST Routine Description
A8h
Scan for F2 key stroke
AAh
Enter Setup
Clear Boot flag
Check for errors
POST done - prepare to boot operating system
One shot beep before boot
Terminate QuietBoot (optional)
Check password (optional)
Prepare Boot
Initialize DMI Parameters
Initialize PnP Option ROMs
Clear parity checkers
Display MultiBoot menu
Clear screen (optional)
check virus and back up reminders
Try to boot with INT 19
Initialize POST Error Manager (PEM)
Initialize error logging
Initialize error display function
Initialize system error handler
PnPnd dual CMOS (optional)
Initialize notebook docking (optional)
Initialize notebook docking late
Force check (optional)
Extended checksum (optional)
Unknown interrupts
38 TROUBLESHOOTING
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Removal Sequence
This section explains the removal and replacement procedures for the 1200XL unit.
Serial Number Location
Report the unit’s serial number 1 to Compaq when requesting information or ordering
spare parts. The serial number is located underneath the notebook as shown below.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 1
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Electrostatic Discharge
A sudden discharge of static electricity from a finger or other conductor can destroy staticsensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage
occurs. An electronic device exposed to electrostatic discharge (ESD) may not seem to be
affected at all and works perfectly throughout a normal cycle. Although it may function
normally for a while, it may be degraded in the internal layers, reducing its life expectancy.
Networks built into many integrated circuits provide some protection, but in many cases,
the discharge contains enough power to alter device parameters or melt silicon junctions.
Generating Static
The table below shows activities that generate static electricity and the associated
electrostatic voltage level.
Typical Electrostatic Voltages
Relative Humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tubes
2,000 V
700 V
400 V
Removing DIPS from vinyl trays
11,500 V
4,000 V
2,000 V
Removing DIPS from styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCBs
26,000 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
Note: 700 Volts can degrade a product.
11,000 V
5,000 V
2 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Service Considerations
Listed below are some of the considerations to consider during the disassembly and
assembly of the Notebook.
Tool and Software Requirements
The following items are required to service the computer:
•
Compaq screwdriver kit (Spare Part No. 161946-001)
•
Torx T-9 screwdriver
•
3/16-in. and 5mm nut drivers (for screwlocks and standoffs)
•
Small, standard screwdriver
•
Small, Phillips screwdriver
•
Diagnostics software
Screws
The screws used in the Notebook are not interchangeable. If an incorrect screw is used
during the reassembly process, it can damage the unit. Compaq strongly recommends that
all screws removed during disassembly be kept with the part that was removed, and then
returned to their proper locations.
Important: As each subassembly is removed from the Notebook, place it away from the
work area to prevent damage.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 3
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Cables and Connectors
Cables must be handled with extreme care to avoid damage. Apply only the tension
required to seat or unseat the cables during insertion or removal from the connector.
Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or
tearing the cables, and ensure that the cables are routed in such a way that they cannot be
caught or snagged by parts being removed or replaced. Most cables used throughout the
unit are ribbon cables.
Cables
Use the following precautions when handling cables to avoid damage to the cable or
Notebook:
•
Always handle cables by their connectors.
•
Avoid bending, twisting, or pulling on the cables.
•
Apply minimum required force when seating or unseating the cables from their
connectors.
•
Place the cables in such a manner that they cannot be caught or snagged by parts
being removed or replaced.
•
Handle flex cables with extreme care; they can tear easily.
Ä
CAUTION: When servicing these computers, ensure that cables are placed in their
proper location during the reassembly process. Improper cable placement can
cause severe damage to the unit.
The following illustrations show the proper placement for each cable:
•
•
•
ZIF Connector
CD or DVD Ribbon Cable
Diskette Drive Ribbon Cable
•
•
Speaker Assembly Cable
Hard Drive Ribbon Cable
Connectors and Plastic Parts
Plastic parts can be damaged by the use of excessive force during disassembly and
reassembly. When handling these plastic parts, use care. Apply pressure only at the points
designated in the maintenance instructions.
4 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
ZIF Connector
The 1200XL Series Notebooks use zero insertion force (ZIF) connectors on the system
board.
Ä
CAUTION: A ZIF connector and its attached cable can be easily damaged. Handle
only the connector slide when removing or replacing a cable. Never pull or twist on
the cable while it is connected.
To remove a cable from a ZIF connector, lift both corners of the ZIF connector and slide the
cable out simultaneously with constant light force.
Ä
CAUTION: When servicing this notebook, ensure that cables are placed in their
proper location during the reassembly process. Improper cable placement can
damage the notebook.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 5
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
CD or DVD Ribbon Cable
The ribbon cable position for the CD or DVD drive is shown below.
Ä
CAUTION: When servicing this computer, ensure that cables are placed in their
proper location during the reassembly process. Improper cable placement can
damage the computer.
6 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Diskette Drive Ribbon Cable
The ribbon cable position for the diskette drive is shown below.
Ä
CAUTION: When servicing this computer, ensure that cables are placed in their
proper location during the reassembly process. Improper cable placement can
damage the computer.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 7
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Speaker Assembly Cable
The cable position for the speaker assembly is shown below. The cable is routed under the
battery charger board and under the edge of the system board.
Ä
CAUTION: When servicing this notebook, ensure that cables are placed in their
proper location during the reassembly process. Improper cable placement can
damage the notebook.
8 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Hard Drive Ribbon Cable
The ribbon cable position for the hard drive is shown below.
Ä
CAUTION: When servicing this computer, ensure that cables are placed in their
proper location during the reassembly process. Improper cable placement can
damage the computer.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 9
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Preparing the Notebook for Disassembly
Before beginning Removal & Replacement Procedures, complete the following steps:
1. Disconnect AC power and any external devices.
2. Remove the battery pack (pg 11).
3. Remove any PC Cards.
Important: The battery pack should be removed before performing any internal
maintenance on the Notebook.
Å
WARNING: Metal objects can damage the battery pack as well as the battery
contacts in the battery compartment. To prevent damage, do not allow metal
objects to touch the battery contacts. Place only the battery pack for the Compaq
Presario 1200XL Series Portable Notebooks into the battery compartment. Do not
force the battery pack into the bay if insertion is difficult.
Ä
CAUTION: Do not crush, puncture, or incinerate the battery pack. Do not open a
battery pack; this action damages the pack, makes it unusable, and exposes
potentially harmful battery components. No field-serviceable parts are located
inside the battery pack.
Note: Compaq Presario 1200XL Series Portable Notebooks have several screws of
various sizes that are not interchangeable. Care must be taken during reassembly
to ensure that the correct screws are used in their correct location. During removal
keep respective screws with their associated subassembly.
10 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Removing the Battery
To remove the battery pack, complete the following steps:
1. Slide the battery compartment door down and remove it from the chassis.
Continued on next page.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 11
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
2. Pull down 1 the tab located on the end of the battery pack and then slide
battery out of the chassis.
2 the
To replace the battery pack, reverse these procedures.
Important: The battery pack should be removed before performing any internal
maintenance on the notebook.
Metal objects can damage the battery pack as well as the battery
Å WARNING:
contacts in the battery compartment. To prevent damage, do not allow metal
objects to touch the battery contacts. Place only the battery pack for Compaq
Presario 1200XL Series Portable Notebooks into the battery compartment. Do not
force the battery pack into the bay if insertion does not occur easily.
Do not crush, puncture, or incinerate the battery pack. Do not open a
Ä CAUTION:
battery pack; this action damages the pack, makes it unusable, and exposes
potentially harmful battery components. No field-serviceable parts are located
inside the battery pack.
12 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Removing the Palmrest Cover with TouchPad
The palmrest cover with TouchPad is the first component that must be removed to gain
access to the interior components of the Notebook.
Note: It is not necessary to remove the display panel assembly to access the interior
components of the Notebook.
To remove the palmrest cover with TouchPad, complete the following steps:
1. Prepare the computer for disassembly (pg 10).
2. Close the display and turn the computer upside down.
3. Remove three screws from the underside of the Notebook and one screw from the
right-side of the computer.
Continued on next page.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 13
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
4. Turn the Notebook over (right side up).
5. Pull the display release latches to open the display.
6. Lift up the front end and turn over the palmrest cover, allowing it to rest on top of the
keyboard.
7. Disconnect the flex cable from the ZIF connector on the palmrest cover.
To replace the palmrest cover, reverse these procedures.
CAUTION: When replacing the palmrest cover, ensure that the cable is fully
Ä inserted into the ZIF connector on the system board. If the metal end comes
in contact with the keyboard, the Notebook may be damaged.
Note: When replacing the palmrest cover, ensure that the cable is properly routed
through the slot on the Upper CPU Cover.
14 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Removing the Keyboard
To remove the keyboard, complete the following steps:
1. Prepare the computer for disassembly (pg 10).
2. Remove the palmrest cover with TouchPad (pg 13).
3. Gently lift and turn the keyboard over allowing it to rest where the palmrest cover
normally sits.
4. Remove the heatspreader (pg 17).
Continued on next page.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 15
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
5. Disconnect the flex cable from the ZIF connector on the system board and remove the
keyboard.
To replace the keyboard, reverse these procedures.
16 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Removing the Heatspreader
To remove the Heatspreader, complete the following steps:
1. Prepare the computer for disassembly (pg 10).
2. Remove the Palmrest Cover with TouchPad (pg 13).
3. Gently lift and turn the keyboard over, allowing it to rest where the palmrest cover
normally sits.
4. Remove three screws from the Heatspreader and lift it out of the chassis.
To replace the Heatspreader, reverse these procedures.
Note: If the thermal pads on the Heatspreader are missing or damaged, a new
Heatspreader should be installed.
Important: Before installing the new Heatspreader, remove the plastic covering
from the thermal pads.
To prevent damage, do not use excessive force when replacing the
Å WARNING:
screws.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 17
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Removing the Processor
To remove the processor, complete the following steps:
1. Prepare the computer for disassembly (pg 10).
2. Remove the palmrest cover with TouchPad (pg 13).
3. Remove the keyboard (pg 15).
4. Remove the heatspreader (pg 17).
5. Place the tip of standard screwdriver in the slot in front of the processor and push
toward the display to release the processor from the chassis.
6. Lift the processor out of the chassis.
To replace the processor, perform the following:
1. Fully align the processor with the system board connector.
Important: The notch on the upper left corner of the processor serves as an orientation
indicator. Align the notch on the left corner of the processor with the notch on the left
corner of the processor connector.
Note: The processor should drop into the socket without any force.
2. Carefully press the processor into the socket.
3. Insert a small-blade screwdriver in the slot in front of the processor and push away
from the display to lock the processor.
4. Reassemble the remaining components by reversing their removal procedures.
18 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Removing the Hard Drive
Note: Illustrations may show parts removed that are not part of this procedure. It is
necessary to remove only the parts listed in the written procedure.
To remove the hard drive, complete the following steps:
1. Prepare the unit for disassembly (pg 10).
2. Remove the palmrest cover with TouchPad (pg 13).
3. Disconnect the hard drive data cable from the hard drive.
Continued on next page.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 19
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
4. Remove two screws from the hard drive mounting bracket and lift out the hard drive
with mounting bracket attached.
Continued on next page.
20 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Removing the Hard Drive Mounting Bracket
To remove the hard drive mounting bracket, remove four screws from the top of the hard
drive.
To replace the hard drive and mounting bracket, reverse these procedures.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 21
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Removing the CD/DVD Drive
Note: Illustrations may show parts removed that are not part of this procedure. It is
necessary to remove only the parts listed in the written procedure.
To remove the CD/DVD Drive, complete the following steps:
1. Prepare the computer for disassembly (pg 10).
2. Remove the palmrest cover with TouchPad (pg 13).
3. Remove the keyboard (pg 15).
4. Remove the heatspreader (pg 17).
5. Close the display and turn the Notebook over (upside down).
6. Remove two screws from the underside of the Notebook that secure the CD or DVD
drive to the chassis.
Continued on next page.
22 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
7. Turn the Notebook over (right side up) and open the display.
8. Remove two screws located at the back of the CD or DVD drive.
9. Disconnect the CD/DVD drive cable from the CD or DVD drive.
10. Remove the CD or DVD drive from the chassis.
To replace the CD/DVD drive, reverse these procedures.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 23
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Removing the Battery Charger Board
(Voltage Converter Board)
Note: Illustrations may show parts removed that are not part of this procedure. It is
necessary to remove on the parts listed in the written procedure.
To remove the battery charger board, complete the following:
1. Prepare the Notebook for disassembly (pg 10).
2. Remove the palmrest cover with TouchPad (pg 13).
3. Remove the hard drive (pg 19).
4. Remove one screw from the battery charger board, unplug the board from the
connector on the system board, and lift it out of the chassis.
To replace the battery charger board, reverse these procedures.
Important: When replacing the battery charger board, ensure that the pins are aligned
with the connector on the system board.
24 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Removing the Modem
To remove the modem, complete the following steps:
1. Prepare the computer for disassembly (pg 10).
2. Remove the palmrest cover with TouchPad (pg 13).
3. Remove the keyboard (pg 15).
4. Remove the heatspreader (pg 17).
5. Remove three screws securing the modem, and disconnect the modem from the
connector on the system board.
Continued on next page.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 25
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
6. Disconnect the modem cable from the modem.
To replace the modem, reverse these procedures.
26 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Removing the Display Panel Assembly
Note: Illustrations may show parts removed that are not part of this procedure. It is
necessary to remove only the parts listed in the written procedure.
To remove the display panel assembly, complete the following steps:
1. Prepare the computer for disassembly (pg 10).
2. Remove the palmrest cover with TouchPad (pg 13).
3. Remove the keyboard (pg 15).
4. Remove the heatspreader (pg 17).
5. Disconnect the backlight cable attached to the display panel assembly from the
connector on the system board.
Continued on next page.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 27
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
6. For units with Thin Film Transistor (TFT) displays, disconnect the display data cable
from the LVDS connector as shown in 1 and 2 below. For units with HighPerformance Addressing (HPA) displays, disconnect the display data cable from the
CMOS connector as shown in 3 below.
Continued on the next page.
28 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
7. Close the display, carefully push in
off the hinges.
1 on the hinge covers, and then lift 2 the covers
8. Support the back of the display panel and remove two screws from each of the hinges.
Continued on the next page.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 29
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
9. If the display data cable has the LVDS connector on the end as shown below, remove
the connector by 1 grasping the edges of the connector and 2 gently pulling out the
cable.
Ä
CAUTION: For TFT displays, the connector on the end of the flex cable must be
removed before the cable can be routed through the slot on the upper CPU cover.
10. Gently pull the flex data cable and backlight cable attached to the display panel
through the slot on the upper CPU cover and lift the display panel off of the unit.
Important: When removing the display panel assembly, take note of the correct routing
position for the display flex cable for use during replacement.
Note: For TFT displays, Compaq recommends replacing the LVDS connector on the end
of the display flex cable after the display panel assembly has been removed from the
unit.
To replace the display panel, reverse these procedures.
30 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Removing the Upper CPU Cover
To remove the upper CPU cover, complete the following:
1. Prepare the computer for disassembly (pg 10).
2. Remove the palmrest cover with TouchPad (pg 13).
3. Remove the keyboard (pg 15).
4. Remove the heatspreader (pg 17).
5. Remove the hard drive (pg 19).
6. Remove the display panel assembly (pg 27).
7. Remove the screw on the underside of the unit, which secures the upper CPU cover to
the chassis.
Continued on next page.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 31
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
8. Remove four screws located on the top of the upper CPU cover.
9. Lift the cover off the snaps on the chassis to disconnect the power switch from the
connector on the system board.
To replace the upper CPU cover, reverse these procedures.
32 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Removing the Speaker Assembly
To remove the speaker assembly, complete the following steps:
1. Prepare the Notebook for disassembly (pg 10).
2. Remove the palmrest cover with TouchPad (pg 13).
3. Remove the keyboard (pg 15).
4. Remove the heatspreader (pg 17).
5. Remove the hard drive (pg 19).
6. Remove the display panel assembly (pg 27).
7. Remove the upper CPU cover (pg 31).
8. Remove the battery charger board (pg 24).
9. Disconnect the speaker cables from the system board as shown below and remove the
speaker assembly from the chassis.
To replace the speaker assembly, reverse these procedures.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 33
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Removing the Diskette Drive
To remove the diskette drive, complete the following:
1. Prepare the Notebook for disassembly (pg 10).
2. Remove the palmrest cover with TouchPad (pg 13).
3. Remove the keyboard (pg 15).
4. Remove the Heatspreader (pg 17).
5. Remove the hard drive (pg 19).
6. Remove the display panel assembly (pg 27).
7. Remove the upper CPU cover (pg 31).
8. Remove the battery charger board (pg 24).
9. Remove the speaker assembly (pg 33).
10. Lift up the diskette drive.
11. Disconnect the diskette drive data cable from the system board and remove the
diskette drive from the unit.
To replace the diskette drive, reverse these procedures.
Note: When replacing the diskette drive, ensure that the diskette drive eject lever
is properly inserted in the chassis slot.
Ä
CAUTION: Ensure that cables are placed in their proper locations during the
reassembly process.
34 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Removing the Fan Assemblies
To remove the fan assemblies, complete the following steps:
1. Prepare the Notebook for disassembly (pg 10).
2. Remove the palmrest cover with TouchPad (pg 13).
3. Remove the keyboard (pg 15).
4. Remove the heatspreader (pg 17).
5. Remove the hard drive (pg 19).
6. Remove the display panel assembly (pg 27).
7. Remove the upper CPU cover (pg 31).
8. Disconnect the fan cables from the connectors on the system board and lift the fan
assemblies from the chassis slots.
Continued on the next page.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 35
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
To remove the fan gasket, pull the gasket from the fan.
To replace the fan assemblies and gaskets, reverse these procedures.
Important: When replacing the fan assembly, ensure that the arrow (located on the top
of the fan gasket) is pointing inward.
36 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Removing the System Board
(See also Verifying Dip Switch Settings later in this section.)
To remove the system board, complete the following steps:
1. Prepare the Notebook for disassembly (pg 10).
2. Remove the palmrest cover with TouchPad (pg 13).
3. Remove the keyboard (pg 15).
4. Remove the heatspreader (pg 17).
5. Remove the processor (pg 18).
6. Remove the modem (pg 25).
7. Remove the hard drive (pg 19).
8. Remove the display panel assembly (pg 27).
9. Remove the upper CPU cover (pg 31).
10. Remove the battery charger board (pg 24).
11. Remove the CD/DVD drive (pg 22).
12. Remove the fan assemblies (pg 35).
13. Disconnect the data cable and the speaker assembly cables (pg 33).
Continued on the next page.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 37
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
14. Remove seven standoffs from the system board.
15. Remove two screws from the CD/DVD drive mounting rails and remove the mounting
rails from the system board.
Continued on the next page.
38 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
16. Remove two screws from the system board.
17. Extend the PCMCIA eject lever out of its slot, lift up the front side of the system
board, and pull forward to remove the system board from the chassis.
To replace the system board, reverse these procedures.
Important: When replacing the system board, remove the memory module and all
cables from the system board.
See also Verifying Dip Switch Settings.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 39
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Verifying Dip Switch Settings
Ä
CAUTION: If the system board dip switch voltage settings are not correct, damage
may occur to the Notebook and/or system board. Ensure that the dip switch
settings for 1 Switch 1 and 2 Switch 2 are as illustrated below.
Note: Black portions of the switch diagrams above indicate the position of the switch.
40 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Removing the Memory Module
To remove the memory module, complete the following steps:
1. Prepare the Notebook for disassembly ().
2. Close the display and turn the Notebook over (upside down).
3. Remove the screw from the memory module door and lift the door off the unit.
4. Pull the side levers to release the memory module and unplug the memory module
from the system board.
To replace the memory module, reverse these procedures.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
REMOVAL SEQUENCE 41
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
42 REMOVAL SEQUENCE
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Illustrated Parts Catalog
This section provides an illustrated parts
breakdown and a reference for spare
parts for the Presario 1200XL Series
Notebook Computer.
The computer serial number should be
provided to Compaq whenever requesting
information or ordering spare parts. The
serial number 1 is located underneath
the unit.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
ILLUSTRATED PARTS CATALOG 1
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
System Units
#
Models
XL-xxx
Description
1 Keyboards
Spare Part
Numbers
141706-xxx:
UK -031
Arab -041
NL -331
Fr Can -123
Denmark -081
Norwary -091
Intl -002
Fr -051
IT -061
PT -131
Belgium -381
Korea -AD3
Swiss/Ger -AF1
US -001
LA -161
JP -291
TW -AB3
Greek -041
Sweden -101
171003-xxx:
IT -061
NL -331
US -001
PT -131
TW -AB3
UK -031
JP -291
2 Palmrest w/Touchpad 102, 111, 115, 142653-001
& Button Bd
119, 120-122
Palmrest w/Touchpad 107, 110, 118, 142654-001
& Button Bd
123-127
Palmrest Cover w/
TouchPad
(w/o Soft Paint)
103-106, 109
161416-001
all
158799-001
4 Speakers w/Enclosure all
148108-001
5 Chassis/
all
158798-001
6 Battery Pack
102, 104-108, 388647-001
110
Battery Pack
4.5 eNiMH
102, 104-108, 388648-001
110, 115, 118,
120-124
Battery Pack
LiOn Enhanced
111, 119,
125-127
3 Upper CPU Cover w/
Power Switch
and Cables
Enclosure Base
3.5 eLiOn
2 ILLUSTRATED PARTS CATALOG
138184-001
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
System Boards
#
Description
1 Heatspreader
Models XLxxx
Spare Part
Number
all
158802-001
2 Voltage Converter Board (3C) all
352891-001
3 56K Data/Fax Modems w/o
SRAM
56K Data/Fax Modems w/o
SRAM -Intl
4 450MHz AMD K6II Processor
102, 104-108, 400445-001
110-111, 115,
118, 125-127
119-124
143848-001
102-105, 109
159548-001
475MHz AMD 2V K6II
Processor
104, 106-108, 161064-001
110, 115, 119,
122
500MHz 2.1V K6II Processor
111, 118, 120- 173534-001
121, 123-124
533MHz K6II Processor
125-127
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
201542-001
ILLUSTRATED PARTS CATALOG 3
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
#
Models
XL-xxx
Description
5 System I/O Bd 512K Cache
32MB
Spare Part
Number
102, 104-106 158793-001
System I/O BD 512K Cache
32MB HPA WL
120
212217-001
System I/O BD 512K Cache
64MB
102, 104,
105
158794-001
System I/O BD 512K Cache
64MB HPA NB
212200-001
System I/O BD 512K Cache
64MB HPA WL
121-124
212218-001
System I/O BD 1.0M Cache
32MB
108, 110
169606-001
System I/O BD 1.0M Cache
64MB
108, 110
169607-001
System I/O BD 1.0M Cache
64MB LVDS, TFT
108, 110111, 119
169608-001
System I/O BD 1.0M Cache
64MB LVDS
173539-001
System I/O BD 64MB LVDS
125
202071-001
System I/O BD 64MB HPA
126-127
202072-001
6 Fan Assembly A
all
158800-001
Fan Assembly B
all
158801-001
4 ILLUSTRATED PARTS CATALOG
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Display Panel Assembly
Spare Part
Number
Description
Display Panel Assemblies
12.1" HPA
Models: XL102, 104, 115, 120-122
158795-001
12.1" TFT/LVDS
Models: XL108, 110, 119
159038-001
12.1" TFT
Models: XL119
173540-001
13.0" HPA
Models:XL105-107, 118, 123-124,
126-127
158796-001
13.3" TFT/LVDS
Models: XL111
173665-001
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
ILLUSTRATED PARTS CATALOG 5
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Mass Storage Devices
#
Models
XL-xxx
Description
Spare Part
Number
1 5.0GB Hard Drive
101-106, 112113, 115, 120122
169609-001
6.0GB Hard Drive
107-111, 118120, 123-127
170087-001
2 1.44MB Diskette Drive
all
141847-001
3 24X CD ROM Drive
102, 104-106,
108, 110, 115,
118-119, 120124, 126-127
142307-001
4 6X DVD Drive (Not Shown) 108, 111, 125
6 ILLUSTRATED PARTS CATALOG
169799-001
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Miscellaneous Cables
#
Description
Spare Part
Number
Miscellaneous Cable 330946-001
Kit*
1a. Diskette Drive Cable
1b. Hard Drive Cable
1c. CD Drive Cable
1d. TouchPad Cable
1e. Modem Cable
*Kit includes one each of the above
items unless quantity specified.
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
ILLUSTRATED PARTS CATALOG 7
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Miscellaneous Hardware
#
Spare Part
Number
Description
Miscellaneous Hardware 346853-001
Kit*
1 1. Hard Drive Mounting Bracket
2 2. LCD Guide FPC
3 3. PCMCIA Torsion Spring (qty. 4)
*Kit includes one each of the above
items unless quantity specified.
Miscellaneous Plastics
#
Description
Miscellaneous
Plastics Kit*
Spare Part
Number
142657-001
1 Battery Compartment Door
2 Memory Module Cover
3 PCMCIA Door
4 Display Hinge Cover (L)
5 Display Hinge Cover (R)
6 CD Drive Guides
7 Rubber Plug (A) (qty. 4)
8 Rubber Plug (B) (qty. 4)
9 Rubber Foot (qty. 8)
- Latch (R) (qty. 3)
q Latch (L) (qty. 3)
w Stand Foot (not shown) (qty. 2)
*Kit includes one each of the above
items unless quantity specified.
8 ILLUSTRATED PARTS CATALOG
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Miscellaneous Plastics
# Description
Models
XL-xxx
Spare Part
Number
1 AC Adapter 60W Slim
120-122
180675-001
AC Adapter 60W Slim
2-Wire
123-127
180676-001
3-Wire
AC Adapter 60W, 19V, 102, 104298239-001
3.16Amp
108, 111,
115, 118-119
2 AC Power Cord 3-Wire
(Not Shown)
-US
-Intl
-AU
-IT
-Swiss/German
-UK
170513-xxx
110, 120-121 US -001
Intl -002
122
AU -011
121
IT -061
S/G -115
UK -031
122
104-108,
110-111,
115, 118,
125-127
293831-001
AC Power Cord LA/Intl 102, 104(Not Shown)
108, 110
293831-002
AC Power Cord JP
(Not Shown)
293831-291
AC Power Cord NA
(Not Shown)
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
123-124
ILLUSTRATED PARTS CATALOG 9
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Spare Parts Not Shown
Models
XL-xxx
Parts Description
Spare Part
Number
32MB PC100 S.O. DIMM
Memory
126-127
122699-001
FPC Cable Connector to
Interface Board
102, 104- 152186-001
108, 110111, 119,
125
Battery Calibration Card
120-127
401512-003
Miscellaneous Screw Kit
all
330959-001
Logo Kit
all
169610-001
Logo Plate
104-106
166183-001
Return Kit
all
293799-001
Documentation and Software
Description
Quick Restore CD
Arab Emirates -171
France -051
Norway -091
Sweden -101
Reference Guide
Arab Emirates -032
Denmark -082
Italy -062
Neatherlands -332
Puerto Rico/Caribbean
Sweden -102
Feature Guide
10 ILLUSTRATED PARTS CATALOG
153115-xx1
Belgium AK1/-KK1
Italy -061
Portugal -131
UK -031
117894-xx2
Belgium -052/-332
France -052
Japan -292
Norway -092
-002
UK -032
Spare Part
Numbers
Denmark -081
Neatherlands -331
Spain -071
Canada -002
Fr-Canada -122
Mexico -162
Portugal -202
Spain -162
US -002
153325-xx1
PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
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