HiTi Digital P528L User Manual
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HiTi Photo Printer P528L User Manual Contents Regulatory compliance statements ............................................................................................3 Chapter 1. Important safety instruction.....................................................................................5 ◎ Safety Instruction......................................................................................... 5 ◎ Environments .............................................................................................. 5 ◎ Handling Instruction..................................................................................... 6 ◎ Handling Instruction for Consumable and Printed Outputs ............................ 8 Chapter 2. Accessory items ........................................................................................................9 ◎ Accessory Item............................................................................................. 9 Chapter 3. Basic functions introduction .................................................................................. 10 ◎ Appearance ............................................................................................... 10 ◎ LCD Display ................................................................................................ 10 Chapter 4. Installing and operation ......................................................................................... 11 ◎ Installing.................................................................................................... 11 ◎ Operation Process ...................................................................................... 12 ◎ Ribbon/Paper Installing.............................................................................. 13 ◎ Printer transportation ................................................................................ 15 Chapter 5. Operation panel and Printer Status ....................................................................... 17 ◎ Operation Panel ......................................................................................... 17 ◎ User Set Up Mode ...................................................................................... 18 Chapter 6. Routine Maintenance ............................................................................................ 19 ◎ Cleaning of Thermal Printing Head and Roller ............................................. 19 ◎ Cleaning of Outer Cabinet cleaning ............................................................. 20 ◎ Cleaning of Filter ........................................................................................ 20 Chapter 7. Error Message Handling ......................................................................................... 21 ◎ Error Message and Corrective Actions......................................................... 21 ◎ Failure Symptoms ...................................................................................... 22 ◎ Paper Jam resolution ................................................................................. 23 ◎ Power Supply Interrupted During Printing .................................................. 24 Chapter 8. Specification........................................................................................................... 25 ◎ Specification .............................................................................................. 25 2 Regulatory compliance statements American Users FCC Part 15 For a Class A digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual. This equipment has been tested and found to comply with the limits of a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of the equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his (or her own) expense. FCC ID: W5388D2935000T Europe Users Class A ITE is a category of all other ITE which satisfies the class A ITE limits but not the class B ITE limits. Such equipment should not be restricted in its sale but the following warning shall be included in the instructions for use. Warning This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measurement. European Union Regulatory Notice The device bearing the CE marking is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. This device complies with the following harmonized European standards. Health: EN 62311:2008 Safety: EN 60950-1:2006 + A1: 2010 + A11:2009 + A12:2011 EMC: EN301 489-1 v1.9.2:2011, EN301 489-3 v1.6.1:2013 Radio: EN302 291-1-2: V1.1.1:2005 Federal Communications Commission (FCC) Statement You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) this device may not cause harmful interference and 2) this device must accept any interference received, including interference that may cause undesired operation of the device. 4 Chapter 1. Important safety instruction ◎ Safety Instruction This manual provides detail instructions for the safety use of the printer. Please read this manual carefully before operating the printer to ensure having proper use. ◆ In this manual, there are notes that require special attention. For your safety operation, Safety Notices are separated as follows: : Inappropriate handing can cause the death or serious wounds. : Inappropriate handling can cause wounds and/or physical damage to the users. ◆ Attention: Explanation about the cause of the trouble and the environmental condition. ◆ It is difficult to forecast all the danger in setting and use of the printer. Therefore, warnings in this Operation Manual, in the other documents on the printer cannot cover all the cases. In case of performing the operation or maintenance which is not described in this manual, all the concern for the safety have to be taken care at the customer side. ◆ Operation and the notification for the maintenance described in this manual and other documents are for the proper use of the printer. In case of using the printer for the other purpose, all the concern for the safety has to be taken care at the customer side. ◆ Do Not perform the operation which is prohibited in this manual and other documents. ◎ Environments To use the printer safety, please pay attention to followings: : Do not let kids to touch the printer or the cables. It can cause accidents or electric shock 5 : Do not place the printer under a humid or dusty place. It can cause a fire, electric shock or printer problem. Do not place the printer with dust, sand and high humidity such as bathing place, bathroom, hot spring or the street. : Do not place the printer on rickety place and/or inclined place. Printer may fall down or tumble and it can cause serious injury. ◆ Attention: Keep the printer out of direct sunlight ◆ Do not put metallic objects or case/cup with any liquid on top of the printer. Water spilt on metallic items fall into the printer may cause the fire and electric shock. In case the water spilt or metallic items fall into the printer, please turn off the printer power immediately. : Do not block the openings of the printer. In case, the opening blocked, the heat will remain inside and it can cause the fire. : Do not insert or fall the metallic or flammable items into the printer through the openings of the printer, it can cause the fire or electric shock. ◎ Handling Instruction When handling the printer, please pay attention to the followings: : Lift the printer from its box and put it onto a flat and firm table or desk. : The printer alone (without paper and ribbon installed) is weighted around 18Kgs. Please handle the printer carefully to prevent personal injury and damage of the printer. 6 : When moving the printer, hold the bottom edge of the printer. It is strongly recommended to handle the printer by one to two persons during the transportation. : Please take caution when transporting the printer on the slippery floor. : Please make sure the power is off and the power cord is removed from the printer before transportation. : In the cause of dropping the printer during transportation, contact HiTi dealers or service center for inspection of the printer. Using the printer with possible damage without proper inspection may cause fire or electric shock. ◆ Do not dismantle or remodel the printer. Some sections of the printer contain a high voltage or become very hot. Ignoring this warning may cause electric shock, fire, or burns. : Secure the power cable firmly while using. : The thermal head reached high temperature during operation but it is normal. Do not touch the thermal head by any case. Touch the thermal head may cause person injury or damage of the printer. ◆ Attention: Touching the surface of the thermal head directly may cause damage to the thermal heat. Hard objects getting into the printer may cause the damage of printer or result in malfunction. In such case, please do not use the printer while any obstacle inside the printer. : Do not attempt to service the printer beyond the instruction specified in this document. In case of irrecoverable problem, please contact HiTi dealers or service center. 7 : This product must be grounded at all time during operation, and always used with the specified power cable only or the power cable accompanying this product. If the product is used without grounding, and current leakage occurs, fire or electrical shock may occur, and may also cause interference to radio, TV, and other similar electric appliances signal receiving. If the proper ground is not available, please contact HiTi dealers or service center. ◎ Handling Instruction for Consumable and Printed Outputs In handling the ink ribbon, paper and printed outputs, please pay attention to the followings: ◆ Attention: Paper handling Use only the paper specified by HiTi Store the paper flat Store the paper in a dry and dark place to avoid the direct sunlight(Temperatures less than 30°c; Humidity less than 60%) ◆ Attention: Ink ribbon handling Use only the ribbon specified by HiTi Store the ink ribbon in cool place to avoid direct sunlight (Temperatures less than 30°C; Humidity less than 60%) ◆ Attention: Printed output handling Store the printed outputs in a cool place to avoid direct sunlight Store the printed outputs away from the organic solvent/fluid such as benzene, thinner or alcohol which may change or deteriorate the colors 8 Chapter 2. Accessory items Before using the printer, please make sure the Chapter 1. Important Safety Instruction is fully-acknowledged carefully. ◎ Accessory Item Paper Flange Scrape Bin Power Cord USB Cable Warranty Card 9 Chapter 3. Basic functions introduction ◎ Appearance ◎ LCD Display No. Name Function ❶ Door Press the button to open the front door ❷ Control panel Four hard-key and one mono LCM to control and monitor the condition of the printer ❸ Scrap receptacle Clean it up periodically before full of scraps in the receptacle ❹ USB slot (Type A) Connect with designated device of HiTi products. Do not charge with hand-held devices. ❺ USB Slot (Type B) To be connected with PC for transferring data ❻ Power Switch Switch “On” to operate, and switch “Off” when finishing using the printer. Do not switch off the printer while the printer is still running. ❼ Power slot To be connected with AC power (110V~240V) ❽ Paper sensor Place the paper core properly and stretch the paper to designated position until the sensor lights 10 Chapter 4. Installing and operation Connect the power cord which is conformed to safety regulations below. ◎ Installing 4.1 Connect the printer power cord to the AC IN slot : Make sure to switch off the power of the printer before connecting to AC power. : Do not insert or remove the power cord with wet hands. It may cause the electric leakage. : Do not damage or make any modification to the power cord. Misusing, such as putting the heavy items on the power cord, giving a strong pull to the power cord and twist the power cord may cause the fire and electric shock. : When moving the printer, make sure to switch off the power of the printer, remove the power cord in order to have no connection with other devices. Otherwise, the power cord might be damages and it can cause the fire and electric shock. Also, it is very likely to fall down caught by the cord. : For the safety consideration, please remove the power cord from the printer and AC power if the printer is not to be used for a long time. 11 : Please avoid piling up which may cause the fire and electric shock. Connect the USB cable with printer and PC/laptop for further operation. 4.2 Use USB cable to connect printer and PC : Before removing the USB cable, please make sure the printer is finished its internal operations. : Removing the USB cable while data transferring printer may not be able to print data correctly and it may cause waste. ◎ Operation Process 4.3 Powering up the printer. As printing is in running, do not power off the printer. 12 4.4 Opening the front cover to install ribbon and paper. Please reserve some space for front cover opening up. ◎ Ribbon/Paper Installing Install in the paper flange. * Accessory item: => Paper flange x 2 (Black x 1 & Green x 1) 13 4.5.1 Loading paper instructions Place the paper flange in right positions. ◆ Attention: Installing the print kit to the printer can be hassle-free. Please read the manual carefully before working on the printing. 4.5.2 Pushing the paper to designated position ◆ Attention: To install the paper to position specified correctly, please make sure the leading edge of paper is inserted in at an oblique angle. 4.5.3 Paper sensor indicator Make sure the sensor turns to blue to identify the paper is placed in right position. ◆ Attention: Do not place paper with strong force because it may cause damage to the paper. 14 4.6 Loading ribbon ◆ Attention: It is a mistake-proofing for users; Make sure the notch of ribbon's take and supply side has be combined with the pin of gear on printer. 4.7 Closing front cover and 4 sheets of paper will be cut without printing automatically to ensure the paper quality. 4.8 Loading scrap receptacle: Clean it up periodically before full of scraps ◎ Printer transportation The following cautions are necessary in transportation of the printer. Since an incorrect transportation method causes a printer fault, please follow the correct method. 1. Remove the ribbon and paper from the printer before transporting the printer. If the ribbon or paper cannot be removed due to a fault, consult with the HiTi dealers or service center. 15 2. Do not switch off the power while the front cover is open. Close the front cover while the power is ON and switch off the power when “Ribbon Missing” is displayed on the LCD of the operation panel. 16 Chapter 5. Operation panel and Printer Status ◎ Operation Panel No. Name Function ❾ Left button Use this button to select preferred setting ❿ Manu button Use this button to view the printer status ⓫ Right button Use this button to select preferred setting ⓬ EXEC button Use this button execute cutting paper ⓭ LCD Display See as below table LCD display Description Printer Ready Printer is ready to operate. Prints Made Display prints made Media left Display media left quantity Paper cutting Execute paper cutting (6x4 paper x 4 sheets) when close front door FW version Current firmware version Language Selection Select preferred language Initializing Printer is in initialization Media checking Checking Ribbon/Paper status Data Sending Send data from PC/laptop System cooling The thermal head is being cooled down. Printing is interrupted temporarily until the thermal head is cooled down System warm up The thermal head is being warmed up. Printing is interrupted temporarily until the thermal head is warmed up 17 ◎ User Set Up Mode To set the user set up mode, press the “Menu” button in standby mode. When the “Menu” button is being pressed, display changes as follows. PRINTER READY Current printer status <4X6> PRINTER MADE TOTAL [1502] MEDIA LEFT <4X6> [290/500] PRINTER CUTTING <AUTO> LANGUAGE SELECTION Display total prints Display prints/total available prints Change to <Manual> mode by press Left/Right button and will cut 4 sheets when select to this mode Change language by press Left/Right button <ENGLISH> FW VERSION HiTi P525L Display the version of the printer V. 1.2.3.4. 18 Chapter 6. Routine Maintenance ◎ Cleaning of Thermal Printing Head and Roller By using thermal transfer technology, daily maintenance is not necessary if the printer has been using properly. However, in order to keep the best print quality, it is highly recommended to clean Thermal Printing Head and Roller once a month. : Make sure that the power is switched off before cleaning. Thermal Printing Head reaches high temperature right after printing. Do not touch by hands directly. Make sure the Thermal Printing Head has been sufficiently cooled down before start cleaning. When fingerprint stick to the heating element, it can damage the Thermal Printing Head. Be careful not to be hurt by the projections of the printer. 6.1 Use Gauze: Clean the heating element (glass bar) of the Thermal Printing Head with ethyl alcohol 6.2 Use Gauze: Clean the roller (black parts) with ethyl alcohol. 19 :Please wait 5 minutes until the gauze dried up completely ◎ Cleaning of Outer Cabinet cleaning Wipe the printer with a soft cloth. If the strains are not removed, wet the cloth and apply weakened neutral Detergent to it. : In case of foreign substance get into the printer, please switch off the printer, remove the power cord and contact with dealers or service center for further help. Continuous use of the printer under such condition can cause the fire and electric shock. : Continuous use under the abnormal condition such as high temperature, smoke and strange smell can cause the fire and electric shock. Please switch off the printer, remove the power cord and contact with dealers or service center for further help. : Do not use volatile solvents or spray insecticide on the printer outer cabinet. Otherwise, discoloration or crack may result. ◎ Cleaning of Filter If the dust collects on the openings, please clean it with vacuum cleaner. 20 Chapter 7. Error Message Handling ◎ Error Message and Corrective Actions LCD Message Status Corrective Action 0100 Cover Open The front cover is opened Close the front cover 0101 Cover Open fail The front cover is not Press the bu^on ❶again to opened reset No RFID key Make sure the RFID tag 0200 IC chip missing attached on the cover of spool 0201 Ribbon Missing No Ribbon detected Load the ribbon spool 0202 Ribbon Mismatch Installed ribbon does not Replace the right RFID tag match RFID tag and adhere to ribbon spool 0203 Security Check fail Unsupported ribbon type Replace to the right ribbon 0300 Ribbon Out The ribbon is empty Replace the ribbon 0400 Paper Out Paper is not loaded Load the paper roll 0401 Paper Out The paper is empty Replace the paper roll 0402 Paper Not Ready Paper roll is installed Reload the paper roll in right incorrectly direction Paper jammed while Remove jammed paper 0500 Paper Jam printing 0600 Paper Mismatch Loaded paper roll size is not Replace the right paper roll match to ribbon size 21 ◎ Failure Symptoms When detecting a failure symptom, check the printer regarding the following table. Symptom Action Power is not switch on ● Please check if the power cable is firmly connected The personal computer does not Check if the USB cable is connected to the personal recognize the printer computer or printer The printer does not ready ● Check if the front cover is properly closed ● Check if paper is jammed in the printer ● When the paper setting lamp goes off, insert the edge of the paper until the paper setting lamp us lit The front cover does not open ● Check if the printer is installed in a flat surface ● Please check if there is hindrance for opening the front door A straight stripe area is not printed ● The Thermal Printing Head may be dirty, clean it up as Chapter 6. “Routine Maintenance” instructs ● If the blank area remains after cleaning Thermal Printing Head, it may be caused by loosing of Thermal Printing Head. Please consult HiTi dealers or service center Dotted areas are not printed ● The roller may be dirty. Clean the roller as Chapter 6. “Routine Maintenance” instructs 22 ◎ Paper Jam resolution 7.1 Open the front cover 7.2 Cut off the folded paper or printed section by scissors. When the paper is folded inside of the printer, pull it out gently and slowly. 7.3 Pull out the paper until the paper sensor indicator goes off. ◆ Attention: If the paper is used without cutting off the folded or printer section, paper jam occurs every time or the ribbon may snap during printing. Always cut off the creased or printed section of the paper. ◆ Attention: Cut off the paper straight and at right angles to the roll paper direction ◆ Attention: If paper jam occurs frequently, a defect in the mechanical section is assumed. Consult with HiTi dealers or service center. 23 ◎ Power Supply Interrupted During Printing In the course of printing, in case of unexpected power interruption, please must always repower on the printer to reset. Leaving this situation for a long time, the shape of Platen can be warped. In order to avoid this situation, please follow the instruction below. 1. Switch off the power of the printer 2. Always await 3 or more seconds for power on and off. 3. Paper jam is displayed on the LCD of the operation panel, open the front cover and take the necessary actions according to the “Paper Jam” topics instructs. 7.4 Stick the broken part of ribbon with a tape. 7.5 Turn the ribbon on the rewinding side and rewind the tapped section completely and tightly. 24 Chapter 8. Specification ◎ Specification Model Name HiTi P528L Printing Method Dye Sublimation Resolution 300dpi Printing Size & Capacity 4” x 6” (102 x 152mm): 500 prints 6” x 8” (152 x 203mm): 250 Prints Printing speed 4” x 6” approximately: < 13.6 seconds 6” x 8” approximately: < 22.0 seconds Operation System Vista,Win7,Win8 ; Mac OS 10.6 or above PC Connection USB 2.0 High Speed Power Requirement AC 100V ~ 240V , 50/60 Hz, 4A Operation Environment 10°C ~ 35°C (50°F ~ 95°F) ; 20~90% non-condensing Dimension 327mm x 300mm x 359mm (W x H x D) Weight 18Kg (consumable and packing materials excluded) Note: Specification is subject to change without prior notice 25 Customer Service Information Online Support For further inquires, please log on to HiTi Inc., website at www.hiti.com where users can download free updated drivers, applications, and latest e-templates. Sales Office 台灣-全 球總部 Ta iw an - Gl ob a l He adq u art ers 誠研 科 技股份有限 公 司 HiT iD igital (Taipei), In c . 231 新北市新店區北新路三段 225 號 9 樓 9F., No.225, Sec. 3, Beixin Rd., Xindian Dist., New Taipei City 231, Taiwan (R.O.C.) TEL: +886-2-2912-6268 FAX: +886-2-2912-6118 中國蘇州 Suzhou Chin a 誠研 科技蘇州有限公 司H iTi Digit Digital (Suzhou), Inc. 215125 蘇州工業園區蘇州大道西8號中銀惠龍大廈1908室 Room 1908, No.8, Suzhou Avenue West, Suzhou Industrial Park, Suzhou City, Jiangsu Province China. TEL: +86-512-82281688-2195 FAX: +86-512-82281690 Singapore HiTi Digital Singapore Pte Ltd No. 237 Alexandra Road, #05-14, The Alexcier Singapore 159929. TEL: +65-6475-1885 FAX: +65-6475-2281 U.S.A. (North America) HiTi Digital America, Inc. 675 Brea Canyon Rd., Suite 7 Walnut, CA 91789, U.S.A. TEL: +1-844-319-0099, +1-909-594-0099 FAX: +1-909-598-0011 Latin America HiTi Digital, Inc. Oficina de Enlace en México Pilares 506 Col. Del Valle Del. Benito Juárez CDMX 03100 MÉXICO TEL: +52 (55) 7587-4057 , +52 (55) 7587-4058 ,+52 (55) 7587-4059 ,+52 (55) 7587-4060 FAX: +1-925-2622375 Europe HiTi Digital Europe S.r.l Via Walter Marcobi 4, 21100 Varese, Italy TEL: +39 03321765314 Technical Support: +39 03321765312 FAX: +39 03321765315 Copyright 2018 HiTi Digital, Inc. All Rights Reserved. iPhone, iPad, macOS and App Store are trademarks of Apple Inc. iOS is a trademark of Cisco. Android and Google Play are trademarks of Google Inc. All other trade names and trademarks are properties of their respective owners. Specifications are subject to change without prior notice. . ">

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