Rockwell Automation Allen-Bradley VersaView 6300P-240ACPM Series User Manual

VersaView 6300P Panel PCs
Catalog Number 6300P
User Manual
Original Instructions
VersaView 6300P Panel PCs User Manual
Important User Information
Read this document and the documents listed in the additional resources section about installation, configuration, and
operation of this equipment before you install, configure, operate, or maintain this product. Users are required to familiarize
themselves with installation and wiring instructions in addition to requirements of all applicable codes, laws, and standards.
Activities including installation, adjustments, putting into service, use, assembly, disassembly, and maintenance are required to
be carried out by suitably trained personnel in accordance with applicable code of practice.
If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be
impaired.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use
or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and
requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or liability for
actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software
described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is
prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
WARNING: Identifies information about practices or circumstances that can cause an explosion in a hazardous environment, which may
lead to personal injury or death, property damage, or economic loss.
ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property damage, or
economic loss. Attentions help you identify a hazard, avoid a hazard, and recognize the consequence.
IMPORTANT
Identifies information that is critical for successful application and understanding of the product.
Labels may also be on or inside the equipment to provide specific precautions.
SHOCK HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous voltage may
be present.
BURN HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that surfaces may reach
dangerous temperatures.
ARC FLASH HAZARD: Labels may be on or inside the equipment, for example, a motor control center, to alert people to potential Arc
Flash. Arc Flash will cause severe injury or death. Wear proper Personal Protective Equipment (PPE). Follow ALL Regulatory requirements
for safe work practices and for Personal Protective Equipment (PPE).
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Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
VersaView 6300P Panel PCs User Manual
Safety Guidelines
Only qualified personnel must operate the VersaView® 6300P panel personal
computers (PCs). Qualified personnel are those who, based on their training
and experience, are able to identify risks and potential hazards while working
with these computers.
The VersaView 6300P panel PCs are only for indoor use. The computers can be
damaged if operated outdoors.
The VersaView 6300P panel PCs are open equipment, which means the
following:
•
•
•
Proper Disposal of the
Computer
This equipment can only be integrated in housings or cabinets where
the computer is operated from the front panel.
The housing or cabinet in which the computer is mounted can only be
accessed with a key or tool, and only by qualified personnel.
Before a housing or cabinet can be opened, all power must first be
disconnected.
You cannot dispose of computer equipment like other waste material. Most
computers and monitors contain heavy metals that can contaminate the earth.
Therefore, check with local health and sanitation agencies for ways to dispose
of computer equipment safely.
Battery Removal
This computer contains a sealed lithium battery that could need replacement during the life
of the computer. At the end of its life, collect the battery that is contained in this computer
separately from any unsorted municipal waste.
Waste Electrical and Electronic Equipment (WEEE)
At the end of its life, collect this equipment separately from any unsorted municipal waste.
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
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VersaView 6300P Panel PCs User Manual
Notes:
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Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
Table of Contents
Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Proper Disposal of the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Preface
Catalog Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Summary of Changes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Additional Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 1
About the Panel PC
Computer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Computer Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Computer Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 2
Install the Panel PC
Unpack the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prepare for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environment and Enclosure Information . . . . . . . . . . . . . . . . . . . . . .
UL/cUL Mark Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
European Union Directive Compliance . . . . . . . . . . . . . . . . . . . . . . . .
Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mounting Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enclosure Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prepare the Panel Cutout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mount the Computer in the Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mount the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connect Peripheral Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Grounding and Bonding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DC Power Supply Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Install the Ground Wire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connect DC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 3
Operate the Panel PC
Operating Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Touch Screen Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Touch Screen Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Start the Panel PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Light-emitting Diode and Button Descriptions . . . . . . . . . . . . . . . . . . . .
Restart or Reset the Panel PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restart the VersaView 6300P Panel PC . . . . . . . . . . . . . . . . . . . . . . . . .
Reset the VersaView 6300P Panel PC . . . . . . . . . . . . . . . . . . . . . . . . . .
Shut Down the Panel PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 4
Configure, Restore, and Update
System Settings
Access the Set-up Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Common Set-up Modifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Initial Steps to Back Up or Restore a Windows OS Image . . . . . . . . . . .
Download the Accessory Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Create a Bootable USB Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Back Up the OS Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restore the OS Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Update to a New UEFI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Verify or Create a FAT32-formatted USB Drive . . . . . . . . . . . . . . . . .
Download the UEFI Update Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restore Factory Defaults Through a DIP Switch . . . . . . . . . . . . . . . . . . . .
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Chapter 5
Clean the Panel PC
Clean the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clean the Integrated Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clean the Air Openings and Heatsinks. . . . . . . . . . . . . . . . . . . . . . . . .
Remove Paint and Grease from the Bezel . . . . . . . . . . . . . . . . . . . . . .
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Chapter 6
Troubleshoot the System
Thermal Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Display Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
System Default Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Ship or Transport the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Dispose of the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Chapter 7
Replace Components
6
Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Voltage Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrostatic Discharge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pre-configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Post-configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remove the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replace the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reinstall the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Preface
This manual is a user guide for VersaView® 6300P panel PCs. It provides
procedures to the following:
•
•
•
•
Install the computer.
Make computer connections.
Operate the computer.
Troubleshoot the computer.
A general knowledge of automation technology is needed to understand and
follow the instructions in this publication.
Knowledge of personal computers and Microsoft Windows® operating
systems are required to understand and follow the instructions in this
publication.
Catalog Numbers
This publication is applicable to these 6300P panel PCs. For your catalog
number, see the product label on the side of your computer.
Cat. No. Identifier
6300P-***BAPS…
6300P-***FAPS…
6300P-***AAPS…
6300P-***ACPM…
6300P-***ECPM…
Summary of Changes
Bezel Type
Standard
Low profile
Bezel Material
Aluminum
Touchscreen
Type
Resistive
Aluminum glass True Flat
PCAP
This publication contains the following new or updated information. This list
includes only substantive updates and is not intended to reflect all changes.
Topic
Removed HD and SVGA, and added WXGA as an available display resolution in the bullet point.
Updated the operating temperature range of the computers and added the corresponding footnote.
Expanded the ambient air humidity parameters.
Removed Intel Celeron from the table in Power Consumption subsection.
Removed the footnote and UL reference for the SELV power supply requirement.
Replaced artwork with photograph in Table 1.
Added row that green signifies watchdog is working to item 3 in Table 2.
Additional Resources
Page
9
14
14
18
19
20
22
These documents contain additional information about related products from
Rockwell Automation.
Resource
VersaView 6300P Panel PC Installation Instructions,
publication 6300P-IN001
VersaView 6300 Industrial Computer and Monitor
Specifications Technical Data, publication IC-TD003
Industrial Automation Wiring and Grounding
Guidelines, publication 1770-4.1
Product Certifications website,
rok.auto/certifications
Description
Provides basic installation guidelines and instructions for
VersaView 6300P panel PCs.
Provides technical specifications about the VersaView
6300M industrial panel monitors.
Provides general guidelines for installing a Rockwell
Automation industrial system.
Provides declarations of conformity, certificates, and other
certification details.
You can view or download publications at rok.auto/literature.
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
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Preface
Notes:
8
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
Chapter
1
About the Panel PC
The Allen-Bradley® VersaView® 6300P panel PC family is available in various
display sizes and resolutions. There are options of either standard or low
profile bezel units.
IP65 environmental protection makes the VersaView 6300P panel PC an
excellent match for wash-down applications such as food processing and life
sciences. Fanless construction helps to deliver low maintenance operation and
enhance longevity.
VersaView 6300P panel PCs are ideal for applications that require a
high-performance Human Machine Interface (HMI). This product family
integrates completely with our FactoryTalk® View SE and FactoryTalk View
ME software for smooth assimilation within your facility.
Standard Profile Aluminum Bezel
VersaView 6300P panel PCs offer the following features:
•
•
•
•
•
•
•
•
Low Profile Aluminum Bezel
•
•
•
Low Profile Aluminum-glass True Flat Bezel
•
•
•
•
•
Available in standard and low profile bezels, with the latter available in
aluminum and aluminum-glass True Flat
Available in display sizes from 12.1…24 inches
Resolutions that include FHD/VGA/SXGA/WXGA/XGA
Analog resistive and PCAP (for multi-touch operation) touch screens
Four Ethernet 10/100/1000 Mbps ports
Supports ‘Jumbo Frame’ and ‘Wake on LAN’ network standards
Capable of supporting Windows and Linux operating systems
Variations available with long-distance support for up to two additional
displays
Mass storage types that include mSATA, SSD SATA III, and CFAST
Up to 32 GB of SODIMM DDR4 RAM
USB variations of one USB 2.0 (Type A) front(1) and rear ports, and up to
three USB 3.0 rear (Type A) ports
One RS-232 (DB9M) serial port
One DVI-D video output
IP65 environmental rating
Fanless design for 24V DC SELV input power
Additional options in TPM, PCI expansion slots, and additional
communications
For more information about your computer model, see Computer Options on
page 10.
(1) The USB front port is only available on VersaView 6300P panel PCs with standard profile
aluminum bezels.
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
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Chapter 1
About the Panel PC
Computer Options
The following panel PCs are covered in this user manual. See the label on your
computer for its catalog number.
Cat. No.
6300P-121BAPS…
6300P-121FAPS…
6300P-150BAPS…
6300P-150FAPS…
6300P-156AAPS…
6300P-156ACPM…
6300P-156ECPM…
6300P-170BAPS…
6300P-170FAPS…
6300P-185AAPS…
6300P-185ACPM…
6300P-185ECPM…
6300P-190BAPS…
6300P-190FAPS…
6300P-215AAPS…
6300P-215ACPM…
6300P-215ECPM…
6300P-240AAPS…
6300P-240ACPM…
Computer Connections
Display
Size
(in.)
Touch
Screen
Type
12.1
15.0
Resistive
15.6
17.0
Resolution
(W x H)
1280x800, WXGA
1024x768, XGA
1280x800, WXGA
1024x768, XGA
Luminance,
cd/m2
400
600
400
500
16:9
1920x1280, FHD
400
5:4
1280x1024, SXGA
350
16:9
1920x1080, FHD
500
5:4
1280x1024, SXGA
350
16:9
1920x1080, FHD
300
PCAP
Resistive
18.5
19.0
Aspect
Ratio
16:10
4:3
16:10
4:3
PCAP
Resistive
21.5
PCAP
Resistive
24
PCAP
Bezel Type
Power
Standard aluminum
Aluminum-glass
True Flat
Standard aluminum
24V DC
Aluminum-glass
True Flat
Standard aluminum
Aluminum-glass
True Flat
Standard aluminum
Aluminum-glass
True Flat
Figure 1 shows the computer connections of the VersaView 6300P panel PCs.
Figure 1 - VersaView 6300P Computer Connections
Top of Computer
Bottom of Computer
8
9
4
3
2
4
5
7
6
1
Front Bezel
No.
1
2
3
4
5
6
Description
Ground screw
DC power connection
Serial COM port, RS-232
4 x Ethernet LAN port
2 x USB 2.0 port
3 x USB 3.0 port
No.
7
8
9
10
11
DVI-D port
PCI/PCIe expansion card slot
2.5 in. SATA III HDD or SSD drive slot
USB 2.0 port(1)
CFast card slot
Side of Computer
11
(1) The USB port is only available on VersaView 6300P panel PCs with standard profile aluminum bezels.
10
10
Description
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
Chapter 1
Computer Dimensions
About the Panel PC
Figure 2 shows the dimensions of the various VersaView 6300P panel PC
models.
For the catalog number of your computer, refer to the label on your computer.
Figure 2 - VersaView 6300P Computer Dimensions
NOTE: Cat. No. 6300P-240ACPM… with a low profile bezel is shown only for illustrative purposes.
E
D
H
Cutout Area
Monitor Display
C
G
F
B
Video light-emitting diode (LED)
A
Front View
Side View
Panel Cutout
All dimensions are in mm (in.)
Cat. No.
6300P-121BAPS…
6300P-121FAPS…
6300P-150BAPS…
6300P-150FAPS…
Display
Size, in. Format(1)
12.1
15
6300P-170FAPS…
15.6
17
6300P-185AAPS…
6300P-185ACPM…
6300P-190FAPS…
18.5
19
6300P-215AAPS…
6300P-215ACPM…
6300P-240ACPM…
335 (13.2)
270 (10.62)
5 (0.2)
D
19 (0.75)
390 (15.35)
315 (12.4)
395.5 (15.57)
245 (9.65)
W2
S1
W2
S1
24
W2
W1
W2
E
100 (3.94)
70 (2.76)
100 (3.94)
70 (2.76)
24 (0.95)
100 (3.94)
F(2)
G(2)
315 (12.4)
250 (9.84)
H
10 (0.39)
370 (14.57)
295 (11.61)
387.5 (15.26)
237.5 (9.35)
4 (0.16)
435 (17.13)
335 (13.19)
10 (0.39)
453 (17.83)
274.5 (10.81)
4 (0.16)
470 (18.5)
368 (14.49)
10 (0.39)
520 (20.47)
312 (12.28)
70 (2.76)
455 (17.91)
355 (14)
461 (18.15)
282 (11.1)
21 (0.83)
6 (0.24)
24 (0.95)
100 (3.94)
70 (2.76)
100 (3.94)
70 (2.76)
490 (19.29)
388 (15.28)
528 (20.79)
319.5 (12.58)
23 (0.91)
W1
21.5
6300P-215ECPM…
6300P-240AAPS…
C
W1
6300P-185ECPM…
6300P-190BAPS…
B
Panel Cutout
W1
6300P-156ECPM…
6300P-170BAPS…
A
S1
6300P-156AAPS…
6300P-156ACPM…
Panel PC
352 (13.86)
70 (2.76)
100 (3.94)
24 (0.95)
584 (23)
100 (3.94)
70 (2.76)
100
4 (0.16)
576 (22.68)
344.5 (13.56)
(1) S = standard and W = widescreen; 1 = single touch and 2 = multi-touch. For aspect ratios, see Computer Options on page 10.
(2) Dimensions are +0/-1 mm (0.04 in.).
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
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Chapter 1
About the Panel PC
Notes:
12
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
Chapter
2
Install the Panel PC
Follow these guidelines and procedures to help you plan your installation,
prepare the panel cutout, and mount and power up the computer.
Unpack the Computer
Before you unpack the computer, inspect the shipping carton for damage. If
damage is visible, immediately contact the shipper and request assistance.
Otherwise, proceed with unpacking.
Keep the original packing material in case you must return the computer for
repair or transport it to another location.
The computers ship with the following items.
Parts List
Item
Hardware
Document
Prepare for Installation
Description
• Mounting clips
• DC power connector assembly kit
VersaView® 6300P Panel PCs Installation Instructions, publication 6300P-IN001
Read and follow these precautions before you install the computer.
Environment and Enclosure Information
ATTENTION: This equipment is intended for use in a Pollution Degree 2 industrial
environment, in overvoltage Category II applications (as defined in IEC 60664-1), at
altitudes up to 2000 m (6561 ft) without derating.
This equipment is considered Group 1, Class A industrial equipment according to
IEC/EN 61326-1. Without appropriate precautions, there can be potential difficulties
with electromagnetic compatibility in other environments due to conducted and
radiated disturbance.
This equipment is UL Listed. However, to meet some regulatory requirements, the
computer must be mounted in an enclosure that is suitably designed for
environmental conditions that can be present.
All VersaView 6300 panel PCs are shipped with a gasketed bezel to meet specified
NEMA, UL Type, and IEC IP ratings only when mounted in a panel or enclosure with
an equivalent rating.
In addition to this publication, see the following:
• Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1, for more
installation requirements
• UL 50, CSA C22.2 No. 94.1, and IEC 60529, as applicable, for explanations of the degrees
of protection provided by enclosures
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Chapter 2
Install the Panel PC
UL/cUL Mark Compliance
Equipment with the UL/cUL mark complies with the requirements of
UL 61010-1, UL 61010-2-201, CSA C22.2 No. 61010-1, and CSA C22.2 No. 61010-2-201.
A copy of the certificate of compliance is available at rok.auto/certifications.
European Union Directive Compliance
This computer meets the European Union Directive requirements when
installed within the European Union or EEA regions and have the CE marking.
A copy of the declaration of the conformity is available at
rok.auto/certifications.
ATTENTION: This equipment is intended to operate in an industrial or control room
environment, which uses some form of power isolation from the public low-voltage
mains. Some computer configurations cannot comply with the EN 61000-3-2
Harmonic Emissions standard as specified by the EMC Directive of the European
Union. Obtain permission from the local power authority before you connect any
computer configuration that draws more than 75 W of AC power directly from the
public mains.
All other I/O cables must be used only indoors.
Connect peripheral cables to the appropriate I/O ports on the computer. To
comply with EN 61326-1, see Connect Peripheral Cables on page 17 for the
required cable types.
Installation Guidelines
Follow these guidelines to make sure that your computer provides service with
excellent reliability.
•
•
•
•
When choosing the installation site, consider the following:
- The site must have sufficient power
- The site must be indoors
- The site must not expose the computer to direct sunlight
- The material for panel mounting must meet certain criteria; see the
second bullet point in Prepare the Panel Cutout on page 15
The computers can operate in a surrounding air temperature range of
0…50 °C (32…122 °F) with the Intel Celeron and Core(1) processors
Active fan cooling is needed when you use expansion cards with total
power consumption between 10…20 W, with 20 W as the maximum.
The surrounding air temperature must not exceed the maximum
temperature for your computer, especially when the computer is
mounted in an enclosure.
IMPORTANT
•
•
The computer can operate at a range of extremes. However, the
life span of any electronic device is shortened if you continuously
operate the computer at its highest rated temperature, which
includes the touch screen and LCD panel.
The computers can be stored in a surrounding air temperature range of
-10…+60 °C (4…140 °F).
The relative humidity of the ambient air must be 20…90% noncondensing
at 0…40 °C (32…104 °F), and 20…80% noncondensing at 41…50 °C
(105…122 °F).
(1) The Intel Core i7 processor will throttle above 45 °C (113 °F) when the CPU is heavily loaded.
14
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
Chapter 2
Mounting Requirements
Install the Panel PC
Follow these requirements to mount the VersaView 6300P panel PC.
•
•
Choose a suitable mounting height.
For optimal performance, mount the computers in the vertical
(upright) position, so the I/O ports face down.
IMPORTANT
•
The vertical position can be tilted up to 20° forward or backward
from the upright position. However, any tilt angle reduces the
maximum operating temperature by 5 °C (41 °F).
To help prevent
overheating and to
provide access to the
I/O ports for cable
connections, mount
the computer so there
are the following
minimum clearances:
- X and Z directions:
7 cm (2.75 in.)
- Y direction:
10 cm (3.94 in.)
Y
0°
(preferred)
20°
max
X
I/O Ports Face Down
X
20°
max
Z
Vertical (Upright)
Position
Y
Enclosure Requirements
•
•
Prepare the Panel Cutout
The enclosure must allow sufficient space around air inlets and outlets
to provide the circulation necessary for cooling. For further
information, see Mounting Requirements on this page. Never allow air
passages to become obstructed.
Hot air rises. The temperature at the top of the enclosure is often higher
than the temperature in other parts of the enclosure, especially if air is
not circulating.
Consider a user-supplied fan, heat exchanger, or air conditioner for
heat generated by other devices in the enclosure. See Installation
Guidelines on page 14 for the acceptable temperature ranges for these
computers.
Observe these guidelines to install the computer in a panel.
ATTENTION: Failure to follow these guidelines can result in personal injury or
damage to the panel components.
Take precautions so any metal fragments during the panel cutout do not enter
components that are installed already in the panel.
•
•
•
•
•
•
Plan the panel cutout according to the following:
- The acceptable horizontal orientation and vertical position; see the
last bullet point in Installation Guidelines on page 14.
- The panel cutout dimensions needed for your computer that are
found on page 11.
The mounting panel material must be 2…6 mm (0.08…0.24 in.) thick.
For a uniform gasket seal, the roughness of the panel surface must not
exceed 120 microns (Rz 120).
Confirm that there is adequate space behind the panel as needed. For
specific information, see Mounting Requirements on this page.
Verify that the area around the panel is clear of obstructions.
Remove all electrical power from the panel before you make the cutout.
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
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Chapter 2
Install the Panel PC
Mount the Computer in the
Panel
Before you mount the computer in the panel, confirm that the cutout:
•
•
Has been prepared according to the guidelines in Prepare the Panel
Cutout on page 15.
Surface is clean and free of debris.
Required Tools
These tools are required for computer installation:
•
•
•
•
•
Panel cut out tools
1.5 mm hex key (supplied with the mounting clips)
Adjustable torque driver with 1.5 mm hex key bit
Safety glasses
Mounting clips (supplied); for the needed quantity, see Figure 3 on
page 17
Cat. No.
6300V-MCLIP16
Description
Replacement mounting clips (qty. 16)
Mount the Computer
Perform the following steps to install the computer in the panel cutout.
IMPORTANT
You need two people to install the computer; one person to hold the
computer in place while another person installs the mounting clips.
1.
Cut an opening in the panel area to the dimensions needed for your
computer that are found on page 11.
2. After the cutout is completed, clean the panel area of all debris and
metal fragments.
3. Make sure that the sealing gasket is positioned properly on the
computer.
IMPORTANT
The gasket that is provided with the computer forms a
compression-type seal. Therefore, do not use sealing compounds.
4. From the front of the panel, insert the
computer into the cutout.
5. Slide the mounting clips into the holes
on all four sides of the computer as
shown at right. For the various hole
locations, see Figure 3 on page 17.
6. Hand-tighten the mounting clips according to the tighten sequence in
Figure 3 on page 17.
7. With the supplied 1.5 mm hex key, tighten the mounting clips to the
tighten sequence in Figure 3 on page 17.
8. With the adjustable torque driver and 1.5 mm hex key bit, tighten the
mounting clips to a torque of 0.2 N•m (1.8 lb•in) by the tighten
sequence in Figure 3 on page 17.
9. Repeat this process at least three times until the clips are torqued
properly to 0.2 N•m (1.8 lb•in).
16
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
Chapter 2
Install the Panel PC
Verify that the gasket is compressed uniformly against the panel.
ATTENTION: Tighten the mounting clips to the specified torque to provide
a proper seal and to help prevent product damage. Rockwell Automation
assumes no responsibility for water or chemical damage to the computer
or other equipment within the enclosure because of improper installation.
Figure 3 - Tighten and Torque Sequence for the Mounting Clips
1
8
10
3
5
2
Connect Peripheral Cables
1
LAN
2
USB 2.0
3
USB 3.0
4
3
7
8
1
Required
Attribute
Shielded
Grounding and Bonding
5
21.5 and 24 in. Display Sizes
12
2
9
10
13
7
I/O Ports
3
6
Item
No. Cable Type
10
5
I/O Ports
6
7
1
8
I/O Ports
4
18.5 in. Display Size
15.6 and 19 in. Display Sizes
12.1, 15, and 17 in. Display Sizes
1
3
6
2
9
12
8
6
11
7
4
I/O Ports
4
11
5
2
9
14
Connect peripheral cables to the appropriate I/O ports of the computer. To
comply with EN 61326-1, use the following for cable types. All I/O cables must
be used only indoors, and USB cables must be less than 3 m (9.84 ft) long.
Item
No.
Cable Type
4
RS-232 DB9M
5
DVI-D
—
DC power
Required
Attribute
1
Shielded
4
1
Unshielded
2
3
5
Whenever two connected pieces of equipment are far apart, it is possible that
their ground connections could be at a different potential level.
To overcome possible grounding problems, the following bonding methods are
recommended:
•
•
Method 1: Connect the data cable shields to the Equipotential bonding
rail on both sides before connecting the cable to the interfaces.
Method 2: Use an Equipotential bonding cable (16mm2) to connect the
grounds between the monitor and the VersaView® 6300P panel PC.
For further information, see Industrial Automation Wiring and Grounding
Guidelines, publication 1770-4.1.
DC Power Supply Guidelines
Follow these guidelines to select the DC power supply for the computer.
•
•
•
•
The computer must be powered with a voltage of 24V DC (18…32V DC
SELV input voltage range).
The nominal output power must be 25% larger than the drained power.
The output voltage rise time has to be less than 100 ms.
Consider the working temperature and the thermal derating of the
power supply.
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
17
Chapter 2
Install the Panel PC
•
The inrush current cannot exceed a peak current of <13 A and a pulse
width time of 2 ms.
IMPORTANT
In environments with electrical noise, use an isolated power source
and electromagnetic compatibility (EMC) filter to help provide a reliable
touch screen operation.
Use an analog resistive touch screen where you anticipate EMC noise.
Power Consumption
The following table shows the maximum power consumption in watts of
various components in VersaView 6300P panel PCs.
Component
Display
12.1 in. (4:3)
15 in. (4:3)
15.6 in. (16:9)
17 in. (5:4)
Power
(W)
6
13
24
17
Motherboard and
Processor
18.5 in. (16:9)
14
19 in. (5:4)
21.5 in. (16:9)
24 in. (16:9)
17
22
16
Description
Intel Core i3-7100E
Intel Core i7-7820EQ
mSATA2
2.5 in. SATA MLC
Power
(W)
43
65
2
3
Expansion slot(2)
PCI half-size or PCIe x4
6.5(3)
USB ports(2)
2.0 Type A, each port
3.0 Type A, each port
2.5
4.5
Component
SSD
Description
Component
Description
Memory card(2)
CFast SATA
4 GB
8 GB
16 GB
RAM
32 GB
Power
(W)
1.3
(1)
1
2
2
(1) 4 GB is included in the motherboard power estimate. Higher memory is in addition to the motherboard power estimates.
(2) Power consumption value applies only when the port or slot is loaded.
(3) 5 W is the maximum that the card can use.
WARNING: Do not exceed 120 W for the total system configuration. Power consumption
greater than 120 W can overpower the external and internal power supplies, which can lead
to component damage or, in extreme cases, electrical fires.
Install the Ground Wire
1. Turn off the main power switch or breaker.
2. Remove the supplied nut, eyelet terminal, and washers from the
ground screw.
1
2
3
4
5
3. For earth ground,
fasten a 2.5 mm2
(14 AWG) or larger
external wire to the
eyelet terminal.
Sequence
Use a ground wire with Sequence Description
Description
No.
No.
an insulation color that
1
Toothed washer
4
Lock washer
is approved by local
inspection authority.
2
Eyelet terminal
5
Nut
3
Washer
4. Tighten the nut to the
ground screw.
18
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
Chapter 2
Connect DC Power
Install the Panel PC
ATTENTION: When you connect power to the computer for the first time, these
actions occur:
• The default UEFI setting automatically starts the computer after it is plugged into a
power source.
• For VersaView 6300P panel PCs with a Microsoft Windows operating system (OS),
you must read and accept an End User Setup procedure.
Do not disconnect power from the system until after the Windows Setup
Procedure is completed. If power is disconnected during this procedure, it can
result in a corrupted system image.
Operate the panel PC in an industrial or control room environment, which
uses some form of power isolation from the public, low-voltage mains.
ATTENTION: For VersaView 6300P panel PCs with a Windows OS, perform the
following:
• Supply the computer with its own disconnect. Use an uninterruptible power source
(UPS) to help protect against unexpected power failure or power surges.
• Always shut down the Windows OS before you disconnect power to the computer to
minimize performance degradation and operating system failures.
All VersaView DC powered models require a safety extra low voltage (SELV)
power supply. The power supply is internally protected against reverse
polarity.
To minimize ground loop currents and noise, Allen-Bradley recommends that
DC powered models use only one grounded connection. See Figure 1 on
page 10 for the ground connection on these models.
Follow these steps to connect the computer to a DC power source.
You need the following tools for this installation:
• Adjustable torque screwdriver with M2 and M3 flat-blade screw bits
• Wire stripper, cutter, and crimper tool
• Cutting pliers
Install the DC Power Connector Assembly
This connector assembly provides strain relief for the DC power wires by
reducing their movement. To assemble and attach the connector assembly,
perform the following steps.
IMPORTANT
DC power wires must be of stranded copper, certified for at least 85 °C
operation, and sized according to Table 1 on page 20.
1. Remove the DC terminal block from the computer chassis.
2. Open the power connector assembly kit that ships with the computer
(A on page 20).
3. Insert the cable tie through the slots of the appropriate connector half
(B on page 20).
4. Strip the end of each DC power wire to the length in Table 1 on page 20.
5. Insert each stripped end into the DC terminal block as shown in
Table 1 on page 20.
IMPORTANT
The DC terminal block in the photos is only for illustrative purposes.
Your DC terminal block can differ in size, shape, and color to what is
shown in the photos.
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
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Chapter 2
Install the Panel PC
Table 1 - DC Terminal Block Connection Specifications
4
Item
Description
1 DC+ (24V DC nominal) recommended power wire size
2 DC- (0V DC) recommended power wire size
3 Stripped wire length
4
5
5
3
4
Torque range to secure DC power wires
5
Torque value to reinstall DC terminal block to computer
Attribute
1.5 mm2 (16 AWG)
7 mm (0.275 in.)
0.22...0.25 N•m
(0.16...0.18 ft•lb)
0.3 N•m (0.22 ft•lb)
3
1
2
6. Tighten the screws on top of the terminal block to secure the DC power
wires to the torque value in Table 1.
7. Slide the connector half with the attached tie onto the end of the DC
terminal block (C).
8. Tighten the cable tie so it is snug against the terminal wires.
9. Use cutting pliers to cut the excess part of the cable tie (D).
10. Install the white label supplied with the kit (E).
The white label can be used for identification or other information.
11. Align and install the other connector clamp half to complete the
assembly (F).
When installed correctly, both tabs of the clamp half lock into place.
12. Reconnect the DC terminal block with the connector assembly to the
computer chassis.
Torque the DC terminal block flange screws to the values in Table 1.
13. Turn on the main power switch or breaker.
A
20
B
C
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
D
E
F
Chapter
3
Operate the Panel PC
Operating Guidelines
Follow these operating guidelines for your VersaView® 6300P panel PC.
•
When the computer is panel mounted, operator access is limited to the
front of the computer, which includes the display and the touch screen.
IMPORTANT
•
Access to components behind the panel where the computer is
installed is restricted to authorized and properly trained
personnel.
When the computer is mounted in an enclosure, keep the enclosure
door closed during operation so dust and other airborne
contamination do not infiltrate the computer. Open the door only for
routine maintenance.
ATTENTION: Do not operate the computer with the covers removed. All
covers are required to maintain its electromagnetic interference (EMI) shield.
Touch Screen Precautions
•
Always use the proper power down procedures as required by your
operating system (OS), such as the Shut Down command in the
Microsoft Windows® OS.
•
After you shut down the computer, do not apply power again until
shutdown is complete.
WARNING: If the LCD screen darkens or if the backlight is not functioning properly, the
screen can be difficult to read and use of this screen could result in a potentially hazardous
outcome. Do not use the LCD touch screen under these circumstances.
The design of the system must take into account the possibility of the LCD screen
or LCD touch screen losing functionality and unable to be used to maintain or
change control of the system. The touch screen cannot be the single point of control of
critical functions and is not intended to replace an E-stop.
Design of the system must follow all applicable code and good engineering practice.
Factors to consider include the following:
• The possibility of an unreadable LCD screen
• The possibility of an inoperable touch screen
• Unexpected communication errors or delays
• Operator error in the control of the system
• Proper use of E-stops and other safety practices
The user must provide means to achieve a safe state during anomalies and verify that
the system has adequate redundancy for critical functions.
Failure to follow these instructions can result potentially in death, serious injury, or
equipment damage.
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Chapter 3
Operate the Panel PC
Touch Screen Calibration
VersaView 6300P panel PCs with analog resistive touch screens use an eGalax
driver and can be field calibrated. VersaView 6300P panel PCs with PCAP
touch screens use the native Microsoft Windows Human Interface Device
(HID) driver and cannot be field calibrated.
Start the Panel PC
Follow these steps to start your VersaView 6300P panel PC.
IMPORTANT
1.
The following steps apply to when the panel PC must be started manually,
and power has been connected already.
See Connect DC Power on page 19 for when power is applied to the panel PC for
the first time.
Make sure that all necessary peripheral devices are connected to the
corresponding I/O ports on the panel PC.
2. Make sure any connected components with separate power supplies
(such as an external display) are turned on first.
3. To power on the computer, turn on the main DC power switch or
breaker.
Light-emitting Diode and
Button Descriptions
After a VersaView 6300P panel PC is powered on, various light-emitting diodes
(LEDs) monitor its state. Use these LEDs to determine if they are lit and what
color they emit. There are also buttons on the computer to reset computer
states that are monitored by the LEDs.
The following tables detail what LEDs and buttons are on a panel PC.
Table 2 - LEDs and Buttons
No.
1
Description
Power supply LED
Color
No color
Green
Flashing green
Yellow
2
Display Bezel(1)
5
Over temperature/
battery fault LED
1
2
3
Watchdog LED
Green
Red
4
Mass storage LED
Yellow
(1) Aluminum glass
True Flat bezel shown.
22
No color
7
4
Flashing red
3
Computer Chassis
6
Red
5
5
On/Off/Standby/UPS LED
Green
Flashing green
Yellow
6
System reset button
—
7
Watchdog reset button
—
Function
The computer is not powered.
The computer is on and powered by the main power supply.
The computer is on and powered by an uninterruptible power supply (UPS).
If a UPS is connected, verify that the UPS connection is secure or that the UPS battery is not
faulty.
The computer has exceeded its operating temperature. For more information, see Thermal
Alarm on page 39.
The real-time clock (RTC) battery is lower than 2.5V. Replace before the battery goes lower
and risks loss of date and time.
The watchdog is working.
The watchdog timer has expired.
When lit, access to a mass storage device (SSD or CFast) is happening through a SATA
channel.
The computer is powered off or the CPU is not starting.
• The computer is powered on.
• The system is in a low-power state, and current session information is being stored in
the RAM.
The computer is powered but a UPS is powering the system while main power is missing.
The computer is safe to power off; the operating system has been shut down successfully.
Forces an internal reset, as if power was lost temporarily and then returned.
IMPORTANT: Use this button only if there are no better options, like keyboard or mouse
commands, or if the resumed DC power does not restart the computer. System reset can
cause data loss and possible corruption to the operating system.
Turns off the watchdog LED (item 3).
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
Chapter 3
Operate the Panel PC
Table 3 - LAN LEDs
1
2
No.
Description
1
Data link
2
Data speed
Restart or Reset the Panel
PC
Color
No color
Green
Flashing green
No color
Green
Yellow
Function
No data link is present.
Data link is established.
Data link is established and there is data transfer.
10 Mbps
100 Mbps
1000 Mbps (1 Gbps)
To restart of reset the computer, perform the following steps.
Restart the VersaView 6300P Panel PC
IMPORTANT
A connected keyboard and mouse are needed for the following steps.
Use either of the following methods to restart the panel PC.
•
•
From the Start menu, click or choose Restart.
Press Ctrl+Alt+Delete, and then click or choose Restart.
During a restart, the panel PC does the following:
•
•
•
•
Clears the RAM.
Starts the power-on self-test (POST).
Initializes peripheral devices.
Loads the Windows OS.
Use the display to view the progress of the POST, initializing of any peripheral
devices, and the startup dialogs for any installed Windows OS.
Reset the VersaView 6300P Panel PC
IMPORTANT
Use this method only if there are no better options, like keyboard or mouse
commands. System reset can cause data loss and possible corruption to the
operating system.
Use this method when power has been interrupted temporarily, and the panel
PC is unresponsive when power returns.
If methods to restart the panel PC are unsuccessful, then press the system
reset button on the front panel of the computer.
For the system reset button location, see Table 2 on page 22.
Shut Down the Panel PC
IMPORTANT
A connected keyboard and mouse are needed for some of the following
steps.
Use either of the following methods to shut down the panel PC.
•
•
From the Start menu, click or choose Shut Down.
Press Ctrl+Alt+Delete, and then click or choose Shut Down.
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
23
Chapter 3
Operate the Panel PC
Notes:
24
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
Chapter
4
Configure, Restore, and Update System Settings
Each VersaView® 6300P panel PC has a set-up utility, which is a hardware
configuration program that is built into the universal extensible firmware
interface (UEFI).
You can run the set-up utility to do the following:
•
•
Change the system configuration.
Set the time and date as part of a commissioning step.
A commissioning step is one of the following situations:
• When the VersaView 6300P panel PC is powered up initially
• When the Windows OS image is restored
• When the UEFI is upgraded
Information is included in this chapter to restore and back up the
Microsoft Windows® OS image, and to upgrade the UEFI.
•
•
•
•
Access the Set-up Utility
Redefine communication ports to help prevent any conflicts.
Read the current amount of system memory.
Change the boot drive order.
Set or change the password or make other changes to the security
settings.
Follow these steps to access the set-up utility in your panel PC.
IMPORTANT
To perform these steps, an external keyboard must be connected to the computer.
1. Start or restart your computer.
2. During POST, press F2 to access the set-up utility.
3. The following screens are accessible through the set-up utility:
• Main (default screen when you access the utility)
• Advanced
• Security
• Boot
If you wish to change the boot order temporarily, press F10 during POST to access
the boot menu directly.
• Exit
4. Use the following keys to navigate in the set-up utility (numeric keypad
keys are in parentheses):
• Up (8) and down (2) arrows to toggle between fields in the current
menu
• PgUp (9) and PgDn (3) to toggle between the previous or next page
on scrollable menus
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
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Chapter 4
Configure, Restore, and Update System Settings
• Home (7) and End (1) to move to the top and bottom items in the
current menu
• Within a field, F5 or minus (-) to select the next lower value, and F6
or plus (+) to select the next higher value
• Left (4) and right (6) arrows to select menus on the menu bar
Common Set-up
Modifications
With pre-arranged configurations, there is usually no need to change specific
items. Some exceptions are as follows:
•
•
•
•
•
Initial Steps to Back Up or
Restore a Windows OS
Image
Change the system date and time
- Available on the Main menu
- With Microsoft Windows OS, you can also change these settings
through the Control Panel > Date and Time
View UEFI version and system memory
- Under the System Information setting on the Main menu
- With Microsoft Windows OS, you can view these settings by
Windows > System Information
Modify the boot device order
- Under the Boot menu; use to prioritize storage devices
Modify network configuration
- Under the Advanced menu; use when a LAN with a pre-boot
execution environment (PXE) is needed
Add passwords
- Under the Security menu; use when system security is needed
Before you can back up or restore the Microsoft Windows OS image on your
computer, you must first download the accessory files (system image, and
backup and restore files) and then create a bootable USB drive.
Download the Accessory Files
To download the accessory files, perform the following steps.
IMPORTANT
To perform these steps, an external keyboard must be connected to the
computer.
1.
Access the Rockwell Automation® Product Compatibility and
Download Center (PCDC) website at:
https://compatibility.rockwellautomation.com/Pages/home.aspx.
2. On the home page, click Find Downloads.
3. On the Find Downloads page, use your computer model as the search
criteria.
4. Follow the instructions on the PCDC site to find your accessory files.
You must be registered with the Rockwell Automation PCDC website and accept a
User Agreement before you can download files.
5. Select and download the accessory files to your computer desktop.
Use the appropriately named batch (BAT) file to Back Up the OS Image on page 27
or to Restore the OS Image on page 29.
26
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
Chapter 4
Configure, Restore, and Update System Settings
Create a Bootable USB Drive
To create a bootable USB drive, you need the following:
•
•
•
A keyboard
A USB drive (16 GB minimum)
A utility installed on your computer that can create a bootable USB
drive
Rufus is a commonly used utility and the one used in the following examples. Rufus
is free software that can be downloaded at https://rufus.ie/.
Other utilities can offer slightly different methods to create a bootable USB drive. In
those cases, follow their instructions.
To create a bootable USB drive, perform the following steps.
A
B
C
D
E
1. Connect the USB drive to your computer.
2. To create a bootable USB drive, open the Rufus utility.
3. On Drive Properties, select ‘Disk or ISO image (please select)’ from the
boot selection pull-down menu (A).
4. Click Select (B), and browse to your computer desktop.
5. Select the ISO file that you downloaded from the Rockwell Automation
PCDC site. The ISO file name now appears in the boot selection field
(C).
6. Select the following from other pull-down menus:
• From partition scheme, select MBR (D)
• From target system, select BIOS (or UEFI-CSM) (E)
• From file system, select NTFS (F)
F
The field ‘Volume label’ contains the name of the downloaded ISO file that you
selected but you can change the volume name.
7.
8.
9.
10.
Back Up the OS Image
After you have been changed the fields, click Start.
A warning appears that any data on the drive is to be erased; click OK.
Use the Status portion of the dialog box to monitor the boot progress.
When the boot process is completed, click Close.
To back up the OS image on your computer, perform the following steps.
IMPORTANT
Before you can back up the OS image, you must first Download the Accessory
Files on page 26 and Create a Bootable USB Drive on page 27.
To perform these steps, an external mouse and keyboard must be connected to
the computer.
1.
Copy the BackupImage.bat file on your computer desktop to the
bootable USB drive.
2. Restart the computer.
3. During POST, press F10 to access the Boot menu.
4. Use the down arrow to toggle down and select the bootable USB drive
that you created, and then press Enter.
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The Microsoft Windows Protective Environment (WinPE) then boots
from the USB drive.
5. Navigate to the directory where the BAT file is located.
For example, type D: and press Enter if you know that the BAT file is on
the D drive.
6. Type BackupImage.bat and press Enter.
7. The following batch file script appears:
8. Once in the directory, type BackupImage NameFile.wim, where
NameFile is the name of the file that you wish to back up.
IMPORTANT
The image file name cannot have any space characters; use
underscore characters instead.
9. After you type in the WIM file name, press Enter.
You receive the following confirmation screen:
10. If the targeted drive is correct, press Y and then press Enter.
IMPORTANT
The size of the image that is captured on the WIM file affects how long
the back-up process takes.
The following script appears after the back-up process is completed.
11. After the OS image is saved, do one of the following:
• To restart the computer, type exit and then press Enter.
• To shut down the computer, type wpeutil shutdown and then press
Enter.
The OS image has been backed up successfully to the bootable USB drive.
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Chapter 4
Restore the OS Image
Configure, Restore, and Update System Settings
To restore the OS image on your computer, perform the following steps.
IMPORTANT
Before you can restore the OS image, you must first Download the Accessory
Files on page 26 and Create a Bootable USB Drive on page 27.
When you restore the OS image, all files on your computer storage drive are
erased.
To perform these steps, an external mouse and keyboard must be connected to
the computer.
1.
Copy the WIM and BAT files on your computer desktop to the bootable
USB drive.
2. Restart the computer.
3. During POST, press F10 to access the Boot menu.
4. Use the down arrow to toggle down and select the bootable USB drive
that you created, and then press Enter.
The Microsoft Windows Protective Environment (WinPE) then boots
from the USB drive.
5. Navigate to the directory where the BAT file is located.
For example, type D: and press Enter if you know that the BAT file is on
the D drive.
6. Once in the directory, type RestoreImageUEFI.bat NameFile.wim
where NameFile is the name of the file that you wish to restore.
IMPORTANT
The image file name cannot have any space characters; use
underscore characters instead.
The screen capture below is merely an example of a possible file name
but it illustrates the correct character structure.
7. After you have added that information, press Enter.
You receive a confirmation screen similar to the following:
IMPORTANT
The device name and capacity of your computer can differ from what
is shown in the following example.
8. If the targeted drive is correct, press Y and then Enter.
The following script appears after the restoration process is completed.
9. After the OS image is restored, do one of the following:
• To restart the computer, type exit and then press Enter.
• To shut down the computer, type wpeutil shutdown and then press
Enter.
The OS image has been restored successfully to your computer storage drive.
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Chapter 4
Configure, Restore, and Update System Settings
Update to a New UEFI
Sometimes a new UEFI is released to enhance the performance of your
computer or to correct an anomaly. In such cases, you can download UEFI
upgrades at the Rockwell Automation® Product Compatibility and Download
Center (PCDC) website at
https://compatibility.rockwellautomation.com/Pages/home.aspx.
Verify or Create a FAT32-formatted USB Drive
To update the UEFI, you must use a FAT32-formatted USB drive. To verify if a
USB drive is FAT32-formatted, perform the following steps.
IMPORTANT
To perform these steps, an external display, keyboard, and FAT32-formatted USB
drive must be connected to the computer.
1. Connect a USB drive to the computer.
2. In Windows Explorer, right-click on the USB drive icon and select
Properties.
3.
3. In Properties, verify if the file system is FAT32.
4. Click Cancel to exit Properties.
5. If the drive is FAT32-formatted, proceed to Download the UEFI Update
Files on page 31.
If the drive is not FAT32-formatted, proceed to step 6.
IMPORTANT
Before you proceed, verify that no content is on the USB drive. If the
drive must be FAT32-formatted, any content on the drive is erased
and lost.
6. Right-click on the drive icon and select Format.
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7. In Format Flash Drive, select FAT32 from the file system pull-down
menu.
8. Click Start to format the drive to FAT32.
A confirmation box appears after formatting is completed; click OK.
Download the UEFI Update Files
To update the UEFI, perform the following steps.
IMPORTANT
To perform these steps, an external mouse and keyboard must be connected to
the computer.
1.
Access the Rockwell Automation PCDC website at:
https://compatibility.rockwellautomation.com/Pages/home.aspx.
2. On the home page, click Find Downloads.
3. On the Find Downloads page, use your computer model as the search
criteria.
4. To find your UEFI file, follow the instructions on the PCDC site.
You must be registered with the Rockwell Automation PCDC website to download
files.
You must accept a User Agreement before files can be downloaded.
5. Download the UEFI file to the FAT32-formatted USB drive connected to
your computer.
To update the UEFI on VersaView 6300P panel PCs, perform the following
steps.
1.
2.
3.
4.
5.
Verify that the following files are on your USB drive:
• ShellFlash64.efi
• AfuEfix64.efi
• UEFI upgrade (.bin) file
Start or restart your computer.
During POST, press F2 to access the set-up utility.
Use the right (6) arrow to toggle over to the Advanced tab.
On Advanced, use the down (2) arrow to toggle down and select
PCI-FW Configuration, and then press Enter.
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Chapter 4
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6. On PCI-FW Configuration, toggle down and select Firmware Update
Configuration, and then press Enter.
7. Enable Me FW Image Re-Flash, and then press Enter.
IMPORTANT
This option is only valid after the next computer restart. It resets
automatically with the following computer restart.
8. A confirmation box appears; select Yes and press Enter.
9.
10.
11.
12.
32
Restart the computer.
During POST, press F2 to enter the set-up utility.
Use the right (6) arrow to toggle over to the Save and Exit tab.
On Save and Exit, use the down (2) arrow to toggle down and select
‘Launch EFI Shell from the filesystem device’, and then press Enter.
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Configure, Restore, and Update System Settings
The internal UEFI shell appears.
13. Type FSx: (where ‘x’ is the number that is shown for your mapped USB
drive) and press Enter.
To verify that you moved to the USB drive, use the command ‘dir’ and confirm that
the downloaded files are there.
14. To update the UEFI, type
AfuEfix64.efi "NAME_OF_THE_BIN_FILE.bin" /x /me /p /b /n
and press Enter.
ATTENTION: Do not disconnect power from the computer until after the UEFI
update procedure is completed.
Power loss during this procedure can render the computer inoperable.
15. Once the UEFI update procedure is completed, restart the computer.
IMPORTANT
In some instances, the computer restarts more than once before
POST.
16. During POST, press F2 to enter the set-up utility.
17. Use the right (6) arrow to toggle over to the Save and Exit tab.
18. Use the down (2) arrow to toggle down and select a default option.
UEFI Setting
Restore Defaults
Save as User Defaults
Restore User Defaults
Restore RealTime Defaults
Function
Restores the default values for all set-up options.
Save the changes that are already done as user defaults.
Restores the user defaults to all set-up options.
Restores the real-time default settings.
You can also press F9 to select Optimized Defaults.
19. After you have selected the preferred UEFI setting, press F10 to save
and exit.
The UEFI has been updated successfully to your computer.
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Chapter 4
Configure, Restore, and Update System Settings
Restore Factory Defaults
Through a DIP Switch
This section is for when the UEFI set-up utility cannot be entered, which can
happen when a created password is forgotten or a critical setup item was
erroneously changed.
If the UEFI setup utility cannot be entered, then a DIP switch must be accessed
and changed to reset to the UEFI factory-default settings.
IMPORTANT
Access to internal components of the computer is restricted to qualified and
properly trained personnel.
To access and reset the DIP switch, perform the following steps.
IMPORTANT
To perform these steps, an external display and keyboard must be connected to
the computer.
1. Turn off the power to the computer.
2. Remove the computer cover as detailed in Remove the Cover on
page 44.
3. Locate the DIP switch bank SW4.
4. Move switch 3 of bank SW4 to on (factory reset).
Off
On
5. Reinstall the cover as detailed in Reinstall the Cover on page 46.
6. Turn on power to the computer.
7. During startup, the following warning appears instead of POST.
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Configure, Restore, and Update System Settings
8. Press Enter.
IMPORTANT
The blue Warning box disappears after you press OK, but the
‘Warning: SW4-3 = ON’ message remains until you turn off power to
the computer.
9. Turn off power to the computer.
10. Remove the computer cover as detailed in Remove the Cover on
page 44.
11. Move switch 3 of bank SW4 to off.
12. Reinstall the cover as detailed in Reinstall the Cover on page 46.
13. Turn on power to the computer.
14. During POST, press F2 to enter the UEFI set-up utility.
15. Use the right (6) arrow to toggle over to the Save and Exit tab.
16. Use the down (2) arrow to toggle down and select Restore RealTime
Defaults or press F9 to select Optimized Defaults.
17. After you have selected the preferred UEFI setting, press F10 to save
and exit.
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Chapter 4
Configure, Restore, and Update System Settings
Notes:
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Chapter
5
Clean the Panel PC
For optimal performance, it is important to clean the VersaView® 6300P panel
PCs periodically.
Clean the Computer
To maintain your computer, it is important to clean the display, cooling fins,
and vent holes, and to remove grease or paint.
IMPORTANT
VersaView 6300P panel PCs resist the following chemicals:
• Alcohol (methyl, ethyl, or isopropyl)
• Commercial glass cleaners
Clean the Integrated Display
Perform the following steps to clean a display.
1.
Disconnect power from the computer at the power source.
ATTENTION: Since the display is a touch screen, it is possible for screen
objects to activate during equipment wash-downs if the computer is turned
on.
2. Clean the display with a mild soap and a clean sponge or a soft cloth.
ATTENTION: Use of abrasive cleansers, solvents, and high-pressure washes
can damage the display window. Do not scrub or use brushes.
3. Dry the display with a chamois or moist cellulose sponge to avoid water
spots.
Clean the Air Openings and Heatsinks
Perform the following steps to clean the panel PCs.
1. Disconnect power from the computer at the power source.
2. Disconnect all peripheral devices from the computer.
3. Vacuum dust and debris from all air openings on the displays, and from
any heatsinks on the chassis.
Remove stubborn dirt with a mild detergent and soft cloth.
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Chapter 5
Clean the Panel PC
Remove Paint and Grease from the Bezel
Perform the following steps to remove paint and grease from the bezel of
computers that are properly mounted in IP65 enclosures.
1.
Remove paint splashes and grease by rubbing lightly with isopropyl
alcohol.
ATTENTION: Make sure that the isopropyl alcohol does not come in contact
with the equipment labels. Alcohol can cause the label printing to smear.
2. Use a mild soap or detergent solution to remove residue.
3. Rinse with clean water.
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Chapter
6
Troubleshoot the System
Thermal Alarm
The VersaView® 6300P panel PCs have a light-emitting diode (LED) that lights
when the computer reaches its operating temperature. See Table 2 on page 22
for where these LEDs are.
The internal temperature is measured near the CPU. The over-temperature
LED lights when a thermal limit of 85 °C (185 °F) is reached.
Follow these steps to determine where an operating threshold has been
reached.
1.
2.
3.
4.
5.
Troubleshooting
Shut down the computer by using the appropriate method.
For more information, see Shut Down the Panel PC on page 23.
Apply power to the computer.
During POST, press F2 to access the UEFI set-up utility:
On Main, use the right (6) arrow to toggle over to the Advanced tab.
On Advanced, use the down (2) arrow to toggle down and select
Hardware Monitor, and then press Enter.
Use this menu to determine if there is an issue with internal voltages or
component temperatures.
Follow these steps to identify and isolate an issue with computer operation.
1.
2.
3.
4.
5.
6.
Shut down the computer by using the appropriate method.
For more information, see Shut Down the Panel PC on page 23.
Disconnect power to the computer.
Disconnect all peripheral devices from the computer.
If a keyboard and mouse are used, verify that they are properly
connected.
If an external display is used, verify that it is properly connected.
Connect power to the computer. During POST, one of three events
occurs:
• The startup process is completed.
• A nonfatal error occurs and the related error message is displayed.
• A fatal error occurs and the startup process terminates.
If
The computer starts
The issue is with a specific software or driver
Then
Reconnect all peripheral devices one at a time until
the issue occurs.
Reinstall the software or driver.
If an issue cannot be identified by the above steps or a fatal error occurs, see
Rockwell Automation Support on the back page for technical support.
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
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Chapter 6
Troubleshoot the System
Display Troubleshooting
The following table lists typical problems that are possible with the integrated
display. It contains symptoms and possible actions to correct a problem.
Symptom
Action
No signal message
Check the video cable connection between the computer and monitor.
Screen is blank
The video mode could be out of range. Change to the recommended resolution; see Picture is not clear action.
Disable the screen saver on the computer.
Verify that the power cord is connected.
Test the outlet by plugging in a properly functioning device.
Replace the suspected faulty cable or power cord.
Have the monitor serviced.
Out of range message
Check the maximum resolution and the frequency on the video port of your computer.
Picture is scrambled
The video mode could be out of range. Change to the recommended resolution; see Picture is not clear action.
Check the video cable connection between the computer and monitor.
Check the maximum resolution and the frequency of the video (DVI-D) port of your computer.
Picture is not clear
Verify that the recommended display resolution and screen refresh frequency rate are selected.
1. On the Windows desktop, right-click and select Display Settings.
2. Scroll down to Scale and Layout. Verify that the recommended display resolution is chosen from the pull-down
menu. In this example, 1920 x 1080 is the recommended resolution.
Note: If you select any resolution other than the recommended one, you receive an alert to keep the change or to
revert, and an additional warning that the recommended resolution is the optimal one for the display.
Check the video cable connection between the computer and monitor.
Minimize unnecessary accessories such as video extension cables.
Applications appear blurry
Verify that Windows is set to try and fix application scaling.
1. On the Windows desktop, right-click and select Display Settings.
2. Scroll down to Scale and Layout. Select Advanced Scaling Settings.
3. Verify that Fix Scaling for Apps is on.
Image is not stable
The video mode could be out of range. Change to the recommended resolution; see Picture is not clear action.
Screen jitter or noisy video
The video mode could be out of range. Change to the recommended resolution; see Picture is not clear action.
Check for proper video cable installation. Replace the suspected faulty cable.
Check for proper video cable installation. Replace the suspected faulty cable.
Reroute the cables or replace suspected faulty cables.
Check the host computer and monitor grounding.
System Default Options
If the computer fails after you make changes in the set-up menus, load the
system default settings to correct the error. These default settings have been
selected to optimize computer performance.
To load the system defaults, perform the following steps.
IMPORTANT
1.
To perform these steps, an external keyboard and mouse must be
connected to the computer.
Restart the computer by using the appropriate method for the installed
operating system.
For more information, see Restart or Reset the Panel PC on page 23.
2. During POST, press F2 to access the UEFI set-up utility.
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Chapter 6
Troubleshoot the System
3. Use the right (6) arrow to toggle over to the Save and Exit tab.
4. Use the down (2) arrow to toggle down and select a default option.
UEFI Setting
Restore Defaults
Save as User Defaults
Restore User Defaults
Restore RealTime Defaults
Function
Restores the default values for all set-up options.
Save the changes done already as user defaults.
Restores the user defaults to all set-up options.
Restores the real-time default settings.
You can also press F9 to select Optimized Defaults.
5. After you have selected the preferred UEFI setting, press F10 to save
and exit.
Ship or Transport the
Computer
If you must ship the computer via common carrier or otherwise transport it to
another location for service or any other reason, you must first uninstall the
monitor and place it in its original packing material.
IMPORTANT
Dispose of the Computer
Do not ship or transport the computer when it is installed in a machine,
panel, or rack. To avoid damage to the computer, you must uninstall the
computer and place it in its original packing material before you ship it.
Rockwell Automation is not responsible for damage to a computer that is
shipped or transported while installed in a machine, panel, or rack.
At the end of its life, collect the computer separately from any unsorted municipal
waste.
You cannot dispose of computer equipment like other waste material. Most
computers and monitors contain heavy metals that can contaminate the earth.
Therefore, check with local health and sanitation agencies for ways to dispose
monitor equipment safely.
When a storage drive is part of what you plan to dispose, then erase any data
on it permanently or destroy the drive before it is disposed.
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
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Chapter 6
Troubleshoot the System
Notes:
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Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
Chapter
7
Replace Components
VersaView® 6300P panel PCs have replacement parts and upgrade accessories.
This chapter explains how to replace or add these components to the panel
PCs.
IMPORTANT
Replacement Parts
Access to internal components of the computer is restricted to qualified and
properly trained personnel.
You can view a list of replacement parts at https://ab.rockwellautomation.com/
Computers.
Review the specifications of a new component before you install it to verify
that it is compatible with the computer. Record the model, serial number, and
any other pertinent information of new components for future reference.
IMPORTANT
Voltage Precautions
We recommend that you use only Allen-Bradley® approved replacement parts.
The computers contain line voltages. Disconnect all power to the computer
before you install or remove components.
Electrostatic Discharge
Precautions
ATTENTION: Electrostatic discharge (ESD) can damage static-sensitive devices or
microcircuitry:
• Disconnect all power before you work on the computer as detailed in Voltage
Precautions.
• Observe proper packaging and grounding techniques to help prevent damage.
Follow these ESD precautions:
•
•
•
•
•
•
Transport the computer and replacement parts in static-safe
containers, such as conductive tubes, bags, or boxes.
Keep electrostatic-sensitive parts in their containers until they arrive at
the designated static-free work area.
Cover the designated work area with approved static-dissipating
material:
- Use an anti-static wriststrap that is connected to the work surface.
- Use properly grounded tools and equipment.
Keep the designated work area free of nonconductive materials, such as
ordinary plastic assembly aids and foam packing.
Avoid contact with pins, leads, or circuitry.
Always hold components with a printed circuit board (PCB) by its edges
and place it with the assembly side down.
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Chapter 7
Replace Components
Pre-configuration
IMPORTANT
Before you install hardware or perform maintenance procedures that
require access to internal components, we recommend that you first back
up all computer data to avoid loss.
ATTENTION: Make sure to read and understand all installation and removal
procedures before you configure the computer hardware.
Follow these steps before you remove the computer cover or replace a
hardware component.
1. Shut down the computer and all peripherals that are connected to it.
2. To avoid exposure to high energy levels, disconnect all cables from
power outlets.
If necessary, label each cable to expedite reassembly.
3. Disconnect all peripheral cables from the I/O ports.
4. Loosen the mounting screws and remove the computer from its
mounting.
Post-configuration
Follow these steps after you install or replace a hardware component.
1. Reinstall the computer to its mounting.
2. Tighten the mounting screws.
3. Reinstall any peripherals and system cables that were previously
removed.
4. Reconnect all external cables and power to the computer.
5. Turn on the main power switch or breaker.
Remove the Cover
To install, replace, or upgrade internal computer components, you must first
remove the cover.
You need a #2 Phillips screwdriver to loosen the cover screws.
1. Follow the steps for Pre-configuration on this page.
2. Remove the three screws that secure the back cover of the computer.
3. Remove the cover.
4. After you install, replace, or upgrade internal computer components,
perform the steps in Reinstall the Cover on page 46.
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Chapter 7
Replace the Battery
IMPORTANT
Replace Components
Battery replacement requires work near static-sensitive equipment.
Therefore, only service personnel must replace the battery.
All VersaView 6300P box PCs and 6300T box thin clients use nonvolatile
memory that requires a real-time clock (RTC) lithium battery to retain system
information when power is removed.
This battery must be replaced during the life of the computer. The battery life
depends on the amount of time the computer is on, or on-time.
The thermal light-emitting diode (LED) on the front of all VersaView 6300P
box PCs and 6300T box thin clients flashes red when the RTC battery is lower
than 2.5V. For the thermal LED location, see Table 2 on page 22.
Follow these steps to replace the RTC battery.
1. Perform the steps in Remove the Cover on page 44.
2. Locate the battery on the motherboard.
3. Remove the battery and replace it with the same model (Lithium
CR2032 3v coin).
Replace the battery so the positive polarity side faces the locking tab.
WARNING: Replace the battery with the same model. There is a risk of
explosion if the battery is replaced with the wrong type.
AVERTISSEMENT: Remplacer la batterie par le même modèle, sinon il y a
risque d’explosion.
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
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Chapter 7
Replace Components
4. Follow the steps in Post-configuration on page 44.
IMPORTANT
If you replace the battery, then all UEFI settings return to their
default settings. UEFI settings other than default must be
reconfigured after you replace the battery.
At the end of its life, collect the battery that is contained in this computer
separately from any unsorted municipal waste.
5. After you install, replace, or upgrade internal computer components,
perform the steps in Reinstall the Cover.
Reinstall the Cover
To reinstall the cover, perform the following steps.
You need a #2 Phillips screwdriver to reinstall the cover screws.
1. Reinstall the cover.
2. Reinstall the three screws that secure the back cover of the computer.
3. Follow the steps for Post-configuration on page 44.
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Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
VersaView 6300B Box PCs and 6300T Box Thin Clients User Manual
Rockwell Automation Publication 6300P-UM001B-EN-P - March 2021
47
Rockwell Automation Support
Use these resources to access support information.
Technical Support Center
Find help with how-to videos, FAQs, chat, user forums, and product notification updates.
rok.auto/support
Knowledgebase
Access Knowledgebase articles.
rok.auto/knowledgebase
Local Technical Support Phone Numbers
Locate the telephone number for your country.
rok.auto/phonesupport
Literature Library
Find installation instructions, manuals, brochures, and technical data publications.
rok.auto/literature
Product Compatibility and Download Center
(PCDC)
Get help determining how products interact, check features and capabilities, and find
associated firmware.
rok.auto/pcdc
Documentation Feedback
Your comments help us serve your documentation needs better. If you have any suggestions on how to improve our content, complete
the form at rok.auto/docfeedback.
Waste Electrical and Electronic Equipment (WEEE)
At the end of its life, collect this equipment separately from any unsorted municipal waste.
Rockwell Automation maintains current product environmental information on its website at rok.auto/pec.
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