Phoenix Foundry

Phoenix Foundry
Phoenix Foundry
Online Design and Ordering System
User Manual
Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 1 of 19
Contents
Login
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Main Screen
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My Designs
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Phoenix Designs
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Loading/Selecting a Plaque
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Moving Items
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Text Alignment
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Object (Motif, Det) Alignment
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Adding/Editing Text
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Adding/Editing an Emblem/Motif
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Adding/Editing a Detachable Plate
11
Changing, Edge or Background
12
Deleting Items
12
Returning to the Main Screen (My Designs)
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Saving Your Design or Template
13
Ordering Your Design
15
Printing or Emailing Your Design
16
Tracking Your Order
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Adding New Plaque Sizes/Templates
19
Help/Technical Support
19
Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 2 of 19
Login
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Navigate your browser to www.phoenixfoundry.com.au/designer/
You will be presented with an initial login screen as below.
You must be issued with a Username and Password. (If you do not have one, please contact
Phoenix Foundry to be issued with one.
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Enter your username and password and press “Login”.
PLEASE NOTE: Usernames and Passwords are cAse SensitiVe
You must be using Internet Explorer 7 or higher or Mozilla Firefox and have cookies enabled for this
design system to work properly. Earlier versions of Internet Explorer will not render the pages correctly
and will make the site very hard to use.
Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 3 of 19
Main Screen
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Once you have logged in you will be presented with the main Search and Selective Screen.
This screen enables you to organise, select and search your designs.
Search
Fields
Design
List
Thumbnails
My Designs
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This tab displays all your saved designs (this will be blank if you have not created any designs or
Phoenix has not created any for you).
All designs are searchable by a number of different ways
You can search based on:
o Names, codes or descriptions you have given to your designs
o Category
o Width and/or height
o Type – either
All
Templates
Ordered
Proofs
Alternatively you can scroll through the thumbnails of your saved designs to find the one you’re
after or select them from the list in the box on the top right.
Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 4 of 19
Phoenix Designs
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This screen is where you can search through the many designs and sizes that Phoenix has to
offer.
This screen is completely searchable – it is recommended that you use the search function to
narrow your options as there are many designs to choose from.
The quickest way to search is by putting what you’re after in the “Containing” field.
For example putting the words “church” in this field will give you all the designs with church in
their name. You can further narrow this down by adding more terms or selecting a size (either
width or height or both).
You can open any Phoenix Design and save it in My Designs for future use.
Each design can be tailored to suit your needs and either saved and ordered as a “one off” or
can be kept as a template for future designs.
Your Designs can be opened, amended and saved as many times as you wish.
Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 5 of 19
Loading/Selecting a plaque:
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Once you have found the design you’re after, click on it then click “Load Selected Design” as
below:
Load Selected
Design Button
Initial Text Entry
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After you load your design you will be presented with the opportunity to change the text of your
selected design.
This is totally optional as the text can also be changed once in design mode.
Once you wish to proceed to design mode click on the “Start Working On Design Now” button
located at the bottom of the screen.
Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 6 of 19
Designing a plaque:
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The Design Screen above is the main layout screen for designing your marker or plaque.
Any item on the screen can be changed, moved, edited and altered to suit your needs.
Clicking on any item in the design will change the focus to that item.
It will also alter the “Change” fields below the plaque so that you can make changes to the item
you have selected.
Moving Items
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Any item on the design (text, motif or detachable) can simply be dragged with the mouse to
where you want it.
Alternatively you can use the Object and Text Alignment buttons (as explained below) to move
the item in precise increments.
Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 7 of 19
Text Alignment:
As can be seen in the picture above all previous plaques will load with the text being out of alignment,
this is because the text align feature has been improved. Now to align text all that is needed is to click
on the text to be moved then click one of the align buttons in the bottom right corner (see below). Text
can also be moved freely with the mouse.
Left Center Right TAB Left TAB Right
Object (Motif, Det) Alignment:
Like text boxes these can still be moved freely with the mouse. However several Object alignment
buttons have been added below the text align buttons for easy alignment. These buttons will also work
on text objects.
Center
Right
Left
Middle
Top
Bottom
Nudge Left Nudge Right Nudge Up Nudge Down
Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 8 of 19
Adding/Editing Text:
Simply click the “Add Text” button in the upper left corner under your design.
This now brings up a new interface as can be seen below.
This new interface now permits all existing text on the design to be changed at once while in
consultation with your client. Simply click into each field and change the text or press the TAB key to
move between fields. To remove a line of text, simply delete the contents of the field. To add new text
simply select how many lines you would like then type into them. Once complete, click “continue” to
return to your design.
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Text can also be edited by clicking on the line of text you want changed.
Then make your changes and click the refresh text button,
Refresh
Text Button
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The changed text will now be presented in the Design Screen.
Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 9 of 19
Adding/Editing an Emblem/Motif
Simply click the “Add Motif” button in the upper left corner under your design.
This now brings up a new interface as can be seen below.
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From this interface you can search our library by name, number or category.
If searching by text, make sure the category “All” is selected.
Once you have found the emblem/motif you are looking for, click on its thumbnail and then click
“Select this Emblem”.
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Motif/Emblems can also be edited by clicking the motif/emblem you want changed.
Simply make your design change and the image will update automatically.
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Clicking the blue link “Change Emblem” will bring up the Emblem/motif search field again
allowing you to change your selected image.
Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 10 of 19
Adding/Editing a Detachable Plate
Simply click the “Add Det” button in the upper left corner under your design.
This now brings up a new interface as can be seen below.
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Select the correct size and type of detachable from the drop down list
Enter your text in the appropriate fields
Click “Continue”, and you will now be returned to the design screen.
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Detachable can also be edited by clicking on the detachable you want changed.
Make your changes and click the refresh text button to apply them
Refresh
Text Button
Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 11 of 19
Changing the Border, Edge and Background
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Click anywhere on the background
Select the background type from the drop down list
The background type of “Clear” should only be used for Columbarium Wreath plaques
Select the border type from the drop down list
Select the edge type from the drop down list (note not all edges are available on all plaques, this
may mean you will receive a message informing you that your edge choice is not a mainstream
product.)
Deleting Items
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Any Item except for the border, background and sculpture series emblems can be deleted.
Select the item you wish to delete
Click on “Delete Item”
Click OK to confirm your deletion
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If you wish to undo your deletion you can simply click on
and reload the saved design
from My Designs.
However – This will mean that any other changes you have made will not be saved; you will
effectively be starting again.
Returning to the Main Screen (My Designs)
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If you wish to return to the main screen you see upon first login titled the “My Designs” screen
you can do so by clicking
, however this will mean that the current design you are
working on will not be saved. If you wish to save or order your plaque before returning to the
main screen you will need to click
first.
Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 12 of 19
Saving Your Design or Template
To save your design click
design screen as seen below.
in the design screen, then you will be presented with the save
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ALL DESIGNS MUST BE SAVED BEFORE ORDERING
ALL DESIGNS MUST BE SAVED BEFORE CLOSING THE BROWSER OR LEAVING THE SITE.
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This screen has several important elements to it:
o Save As New Design Code – Every design MUST have a UNIQUE code to identify it in the
database. For example, you could use your order number or some other unique
identifier. This code will be appended to the “Title” you enter below to provide a more
meaningful description. If you enter a code that has already been used you will be
prompted that you are about to overwrite an existing code.
o Overwrite Existing Code – If this is an updated layout of an existing job or if you are
updating a template, select the design you wish to update from the drop down list. You
will be prompted to confirm that you are overwriting an existing design.
Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 13 of 19
Saving Your Design (cont.)
o Save this design as a template – if this design is intended to be re-used in the future as
a template for other designs, check this box and the design will be designated as a
template
o Title – this further helps to identify your design. This would most likely be the name on
the plaque as this will make searching for a particular design easier. Text entered here
will be appended to the code above which will appear in all the lists of designs
presented to you on other screens.
o Description / Special Instructions – this is optional. But it can be used to further
describe the plaque or to provide special instructions regarding the manufacture of the
plaque to Phoenix, for example special fixing requirements.
o Internal Instructions – This can be used to record information regarding the plaque for
your own internal use, as anything entered in this field is not sent to Phoenix upon
ordering. For example plaque to be fitted before 14/11/2009 by Glen.
o Order Contact Person – (Compulsory field when plaque is ordered). This is the person
that Phoenix will contact regarding the ordered plaque.
o Layout Required for Approval (Proof) - (Compulsory field when plaque is ordered). If
yes is selected a layout of the plaque will be sent to you by our designers for final
approval before the plaque goes into production. Otherwise if no is selected the plaque
will commence production without any further approval.
o Fixing Method - (Compulsory field when plaque is ordered). This is an indication of the
type of fixing that will be attached to the plaque. Any additional comments or
instructions regarding fixing can be added to the Description / Special Instructions field.
o Save Proof – click this to save your proof
o Close – if you wish to return to the Design screen without saving, click the “Close”
button
Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 14 of 19
Ordering Your Design
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Once you are ready to place your order with Phoenix, follow the procedure for saving the plaque
as above and then click on “Order Plaque”. Please note that when ordering a plaque the
following fields are compulsory;
o Order Contact Person
o Layout Required for Approval (Proof)
o Fixing Method.
Click on “Overwrite Existing Design” if ordering an already saved design
You will be prompted to confirm your order as follows:
Clicking OK will place an order with Phoenix Foundry. Production will usually commence within
24 hours of receipt of order (unless you’ve requested a proof).
Your design will be marked as ordered an can be located by searching for “Orders” in My
Designs
*Please note that once a plaque has been ordered any changes you make to it on the Plaque Designer
will not be known by Phoenix. If you need to alter an ordered plaque you will need to contact Phoenix
directly to request changes.
Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 15 of 19
Printing or Emailing Your Design
Save PDF
link
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Once your design has been saved or ordered you can click on “Save PDF”, located in the bottom
right hand corner of each plaque preview in My Designs.
This will open a new window with a PDF version of your design compete with a detailed list of all
items entered into the design.
This can be saved, printed or emailed as you wish.
Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 16 of 19
Tracking Your Order
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Once you have ordered your plaque you can track its progress through our factory in real time.
This will enable you to verify what stage a particular job is up to without having to wait for us to
respond to your email request.
Click on the “Search Current Orders” button at the bottom of the My Designs page.
Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 17 of 19
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You will be presented with a search screen as below:
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If you know the Phoenix Order Number or the Plaque Text, just enter this information and press
“Search”
Alternatively, you can leave these fields blank and search the Order Status of either:
o Order – plaques in production
o Proof – plaques not yet approved for production
o Quote – plaques being quoted on
o Completed – plaques finished and awaiting dispatch
o All Current Jobs – plaques with a status of any of the above
o Invoiced – plaques already dispatched to you this financial year (July to June)
You will be presented with a list of jobs that match your search criteria
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Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 18 of 19
Adding new Plaque Sizes/Templates
To have a new plaque template (a new size plaque) added to “My Designs”, please sent an email to
[email protected] , in the email please ensure we know what company you are from and
the size of the plaque you require. Our customer service team will up load the new template as soon as
possible.
Help/Technical Support
If you have any technical queries relating to the website or the Plaque Designer itself, please contact
Nathan our Information Technology Manager/Programmer.
Email: [email protected]
Phone: (02) 6778 4803
Phoenix Foundry, 44 Duke Street, PO Box 5, Uralla NSW 2358, Australia
Tel. (02) 6778 4803, Fax. (02) 6778 5069
[email protected] www.phoenixfoundry.com.au
Version 2.2 28/1/2010
Page 19 of 19
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