Supervisor X user manual

Supervisor X user manual
SUPERVISOR X
User manual version
User Manual

Remote video reception and management software
ENGLISH

INDEX
1
Introduction and software installation................................................................................. 3
1.1
Contents of the manual ..................................................................................................... 3
1.2
Software and hardware minimum requirements................................................................. 3
1.3
Installation process............................................................................................................ 3
1.4
Running the Supervisor X for the first time ........................................................................ 5
1.5
Upgrade the Supervisor X ................................................................................................. 6
1.6
Web form contact .............................................................................................................. 6
2
License activation ................................................................................................................. 7
2.1
Supervisor X license system ............................................................................................. 7
2.2
Software X license and VX/VS units .................................................................................. 7
2.3
Axis camera and NVX units licenses ................................................................................. 9
3
Functionality........................................................................................................................ 13
3.1
Functionality Description ................................................................................................. 13
3.2
Functionality Architecture ................................................................................................ 16
4
Application description ...................................................................................................... 17
4.1
User permission and access ........................................................................................... 17
4.2
User interface components layout ................................................................................... 18
5
Live video ............................................................................................................................ 20
5.1
Camera and devices selection......................................................................................... 20
5.2
Visualization controls ....................................................................................................... 23
5.3
Dome control and audio connection ................................................................................ 24
5.4
VAV on live video ............................................................................................................ 25
6
Recorded video ................................................................................................................... 26
6.1
Recording video playback ............................................................................................... 27
6.2
Visualization controls ....................................................................................................... 29
6.3
Recorded video advanced search ................................................................................... 30
7
Units ..................................................................................................................................... 35
7.1
Add an object .................................................................................................................. 36
7.2
Data base: unit selection and management ..................................................................... 37
7.3
Connection tools.............................................................................................................. 40
7.4
Detailed information tabs ................................................................................................. 40
8
Event log.............................................................................................................................. 44
8.1
Events types.................................................................................................................... 45
8.2
Event Viewer ................................................................................................................... 47
8.3
Event management ......................................................................................................... 48
9
Patrols.................................................................................................................................. 49
9.1
Generic patrols ................................................................................................................ 50
9.2
Scheduled patrols............................................................................................................ 50
9.3
One-time patrols .............................................................................................................. 51
9.4
Unit selection................................................................................................................... 52
9.5
Screen information .......................................................................................................... 53
10 TV monitors AX-TV y VS-TV ............................................................................................... 54
10.1 AX-TV configuration and use in the Supervisor X ............................................................ 54
10.2 Use of views and global presentations ............................................................................ 56
10.3 VS-TV configuration in the Supervisor X ......................................................................... 58
11
Configuration ...................................................................................................................... 59
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11.1
11.2
11.3
11.4
11.5
11.6
General Data ................................................................................................................... 59
Options............................................................................................................................ 61
Tabs ................................................................................................................................ 62
Notifications..................................................................................................................... 63
Tools ............................................................................................................................... 65
Database ......................................................................................................................... 68
Appendix 1 Visual Alarm Verification (VAV) ............................................................................. 72
Appendix 2 Watermark in exported images .............................................................................. 81
Appendix 3: Templates and configuration sending ................................................................. 83
Appendix 4: External video player............................................................................................. 87
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1 Introduction and software installation
1.1 Contents of the manual
This manual contains detailed information about installation, configuration and use of the
reception software Supervisor X to carry out the supervision and remote video management of
any building or business establishment that they have installed VX/VS, NVX and Axis cameras.
1.1.1 Version Compatibility
The reception software Supervisor X version 6.5 is compatible with:

VX 4.0 units onward.

Previous versions of VX and VS units with limited functionality.

Supervisor X it is also compatible with Axis cameras with the following features: Axis
camera application platform (ACAP, processor Artpec 3 or Artpec 4 and H.264 support).

NVX units.
1.2 Software and hardware minimum requirements
Supervisor X application can be installed on a PC or laptop having the following prerequisites:

Windows 8 operative system.

Windows 7 operative system.

Windows Vista operative system.
Note: Supervisor X in sever-client mode is not compatible with Windows Vista Home.

Windows XP operative system with Windows XP Service Pack 2.

.NETFramework V 4.0
In case of not having the .NET framework installed the Supervisor X will show a warning
message and an Internet address to obtain it. Once the software pre-requisites are checked,
the PC or laptop must have the following minimum configuration:

XGA graphic board 1024x768.

Mouse, keyboard and colour monitor.

4 GB minimum memory, 50 MB Free space for application files and 2 GB for the data
base.

Ethernet LAN board (TCP/IP)
1.3 Installation process
Attention: The application must be installed from an operative system administrator user, being
able to be used later from other users.
The complete installation of Supervisor X software involves the following steps:
Insert the Supervisor X CD or download it from the web (www.visual-tools.com). Select the
executable file setup.exe to start the automatic installation process.
It will appear a warning message to restart the unit when the installations ends, only for units
installations with Windows Vista.
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The installation Supervisor X assistant starts. Click on the Next button, a new window will
appear where the installation type can be selected.
Fig. 1  Selection of the Installation Mode
Select the Typical Installation to use the Supervisor in a standalone mode (default option). In
this case the application runs in a unique PC and the database is not shared with other working
places.
Select the option Client Installation to use the Supervisor only as a client of a Supervisor X
server and the last one to install the Supervisor X as a server.
If you are interested in using multiple Supervisor-Client places connected simultaneously by
network to a shared database managed by a Supervisor-Server, please consult the technical
note Installation of multiple network Supervisors.
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Fig. 2  Selecting the installation folder.
There will appear a new window where you can select the installation folder. By default the
installation folder is “C:\Program Files\ Supervisor Vs\” to use this folder click on Next. To
change the folder location click in Browse. Select if the application will be available for all the
users or only for the user carrying out the installation.
The license number is requested before the installation process has finished. This number is in
the application box, in case you have installed from a CD. If you have installed from the web
use the Trial license number that appears in the download instructions.
Once the number has been introduced the application begins to copy the files to the PC. At the
end it appears the message “Installation complete” and a new desktop icon.
Note: For detailed information about the license and its activation please consult the License
activation section of this manual.
1.4 Running the Supervisor X for the first time
To execute the application, make double click on the desktop icon or select the folder:
Start\Programs\Supervisor X.
Supervisor X starts with a screen where you have to select the user and introduce the
password. Initially there isn’t any password defined (leave the field blank to enter the first time)
Fig. 3  Start-up screen
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There are five different type of users none of them have assigned a default password. Only the
Administrator user can manage the users and its permissions from the Configuration screen,
accessible from the menu bar.
1.5 Upgrade the Supervisor X
The Supervisor X software can be upgraded without having to uninstall the previous version;
also it is possible to install it on a Supervisor VS.
To upgrade the software follow the installation process described in the previous section, the
user data: licenses, data base and events will be preserved.
1.6 Web form contact
The application has a web form and a mail contact with Visual Tools, to provide the sending of
questions and suggestions. From the About.. menu (click on the Visual Tools logo to access)
and the Messages window.
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2 License activation
2.1 Supervisor X license system
The Supervisor X needs a Supervisor license to use multiple VX/VS units (in a number
determined by the license itself).
To use Axis cameras from the Supervisor it is necessary to activate a license for each camera
and extra view. This license is independent from the Supervisor license. The Supervisor can
connect to all the Axis cameras that have a license without number limitation, regardless from
the Supervisor license type.
The NVX units have to activate a license for each of the units and cameras included. The
NVX license is independent from the Supervisor one, as the AXIS cameras the Supervisor X
can connect to several NVX units without limit as long as they have an active license.
When you install the supervisor, the software has a demo license with a selection of several
units: VX/VS, AXIS cameras and NVX.
2.2 Software X license and VX/VS units
Supervisor X is an application protected by a software license. Each Supervisor X needs a
License Number that is supplied by the manufacturer.
To make easy a Supervisor test in real installations with VX/VS units, you can install a free Trial
Supervisor License. With this license you can use 10 VX/VS units. This Trial license it is no
longer operational within 30 days from the Supervisor installation, you can convert this license
into a Freware, Lite or Unlimited license.
The final license has to be activated before 30 days from the Supervisor installation through an
activation code supplied by the manufacturer. Each license is linked to the unit hardware where
the application is installed, not being possible to be used in other units.
The Administrator user can access the license management window any time from the option
Configuration / License Management.
If 30 days has passed and the license has not been activated, you have the option to turn it into
a Freeware license that allows the use of the Supervisor X only for one unit without limitations.
When you use the Supervisor mainly with Axis cameras it is advisable to use a Freeware
License, this license doesn’t limit the camera use only limit the VX/VS units and keeps full
functionality.
Supervisor
Licenses
Activation
VX/VS
NVX
Axis cameras
Features
Trial
No
10
No limit (*)
No limit (*)
Operational maximum 30 days
Freeware
No
1
No limit (*)
No limit (*)
Timeless
Lite
Yes
10
No limit (*)
No limit (*)
Timeless
Unlimited
Yes
Unlimited
No limit (*)
No limit (*)
Timeless
(*) Each device must have each own license.
If you want to use only Axis cameras or NVX units, you can use the Supervisor in Freeware
mode; this mode doesn’t require activating any Supervisor license allowing you to connect to
one VX/VS unit and to all the Axis cameras / NVX units that you want, as long as each one has
its own license.
The Lite and VS are professional licenses and they are differenced in the number of VX/VS
they can use.
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2.2.1 License number
This window appears automatically following the application’s installation; please introduce the
license number in the corresponding window or choose the Freeware option to use the
Supervisor X without license (only one VX/VS unit allowed and multiple AXIS cameras or NVX
units with license).
If you don’t have a license you can use a Trial license: 020101000900120070101137.
There are 30 days to activate the application, in which the “License and Activation” window will
appear on the application starting showing the remaining time for the activation. If the
Supervisor X is not activated during this period, it will stop working, although the license window
will appear giving the option to turn it into a Freeware version.
Fig. 4  License management
2.2.2 License activation
To obtain the Activation Code you must provide to the manufacturer the license data: License
Number, Hardware Key and License owner. These data have to be sent by mail to the
manufacturer, who will provide the Activation Code. Select the option Export license strings
there will be created a text file containing the requested information.
The license must be activated by the Administrator user, the license owner and the activation
code must be introduced exactly as the distributor has showed you. If you have received a text
file with the data, use the Import License Data to recover the information. When the
application starts with another user without been activated it appears an error message.
2.2.3 License data
Depending on the license you have bought, you are entitled to declare a determined number of
VX/VS units. To check this information, click in the button See license data. The value 0 in the
number of units field corresponds to the Unlimited license.
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2.3 Axis camera and NVX units licenses
To use Axis cameras integrated in the Supervisor X, it is necessary to purchase and activate a
license for each camera and extra view that you want to use.
With NVX units it is necessary to purchase and active a license for each unit that connects to
the Supervisor X. This license includes a camera, to use more cameras you have to purchase a
license for each camera you wanted to use.
2.3.1 Buy licenses
To buy licenses please contact to your distributor, there are two types of licenses depending on
devices:

Axis: You have to provide the number of cameras and extra views you wanted to
activate.

NVX: You have to provide the unit serial number and if you wanted to use more than
one camera, the number of cameras you wanted to activate.
It is not necessary to know previously which license corresponds to each camera; you can
activate it later.
If you have the camera serial number, you can ask for the license with these additional data, in
this way when you activate the license there will be included.
There are different types of license depending on the device types, functionality and number of
units with access to the devices.
Axis Licenses
Type
Functionality
C (camera)
BASE: Access to live video,
recorded video, manual
downloads and status patrol
1 Axis camera or video
encoder
V (view)
1 extra view from a camera
or a video encoder already
licensed
FULL: base functionality +
scheduled patrols,
scheduled download, logs,
inspection and VAV.
Access
· - 1 computer
2S, 5S – 2 computers, 5
computers
M – unlimited number of
computers
NVX Licenses
Type
Functionality
R (recorder)
BASE: Access to live video,
recorded video, manual
downloads and status patrol
1 NVX unit
V (stream)
1 extra view from a camera
or a video encoder already
licensed
FULL: base functionality +
scheduled patrols,
scheduled download, logs,
inspection and VAV.
Access
· - 1 computer
2S, 5S – 2 computers, 5
computers
M – unlimited number of
computers
Note:
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2.3.2 Installation; Supervisors and cameras registration
Once you have applied for the license, you will receive a license certificate with XML extension
that you have to import from the Supervisor X.
To activate a camera it is necessary that this camera it is registered in Supervisor data base,
the Supervisor identifies a camera without license through the camera icon and a warning in the
connection area.
The Axis cameras can be used without license but you can only Access to the configuration and
live video. You can always by a license and add the cameras you want to.
The NVX units can be used without license, but you can only have access to live video.
A. License management
Open the Configuration
window and in the General tab select Device licenses
management, press the Import License button and select the path where the file is stored.
Next it will be opened a window where you have to introduce the edition license password, this
password allows you to edit the license, add and remove cameras, views and associated
information.
The licenses that are imported in read-only mode are totally functional and are installed on units
where there can be used but not edited.
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When the license is installed, in the upper part of the window we can see the license code, the
final user name, type of functionality (Base or Full), authorized devices and used devices, if it is
editable and its status.
In the lower part of the window, the Info tab shows all the associated information as expire
date/renewal date, when the date is closer the data changes its colour (yellow/red).
Note: in each tab it appears the total of Supervisors, cameras or permitted extra views and
which have been consumed up to now.
The following step is to add the components (cameras, NVX units, supervisors and views) we
wanted to use.
B. Add Supervisors
Press the Edit license button and select the Supervisors tab.
You have two options: activate the Supervisor you are using or activate other Supervisor if the
license allows accessing more units, in this case you have to introduce the Supervisor
hardware identifier.
Note: If the license is M type (unlimited number of computers) it is not necessary to activate the
Supervisors.
C. Add cameras
Next (it is necessary to be in the edit license mode) select the Devices tab. Press the Manage
devices button, in the box beside it appears the cameras that are not activated, select the ones
you wanted to use and press Accept.
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In the manage devices tab there are three options to activate and deactivate the cameras.

To know which cameras are registered but it doesn’t have license, press the View not
activated devices button and select the ones you want to activate.

The View pending actions button shows the cameras that have applied for the activation
but haven’t received yet.

View unused devices, it shows the cameras that are activated in the license but there
have been deleted from the data base, in this way it is possible to locate devices that
having a license they are not using it, in case you want to activated it.
D. Add views
Finally in the Extra views tab you can see the used views.
It is not possible to activate Extra views until the corresponding device (camera or video
encoder) has been activated. The activation of Extra views is made from the Units window,
editing the corresponding device.
For further information please consult the chapter 2.7 Extra view edition.
2.3.3 Devices and Supervisor activation
Once we have added all the desired components, it is generated a temporal license certificate
with the changes in the license. This file is exported from the Configuration/General/Device
licenses management window and it is sent again to the distributor to activate the changes.
Always that you add or remove cameras or supervisors it’s necessary to activate again the
changes except in the views, there can only used in cameras with a activated license.
The distributor will resubmit the XML certificate with the changes accepted, you have to import
it from the Configuration/General/Device licenses management window.
2.3.4 Extra view edition
The extra views are added from the Units windows, you have to select the Axis camera that
includes the associated views and press the Edit button.
In the edition window select the License tab, from here you can add or remove views and active
or deactivate the license of the selected camera.
Note: The views are available only when the camera is active.
You can also change the view and cameras name in the Devices tab.
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3 Functionality
This section describes the characteristics and how to use the Supervisor X, including a
description of the main functions, architecture and possible usage scenario.
3.1 Functionality Description
The reception software Supervisor X is a professional tool for digital video reception. It is
designed for vigilance and remote management of multiple installations equipped with recordertransmitter units of the VX/VS family and Axis cameras.
Designed to satisfy the vigilance needs of the professional user, Supervisor X has the following
features:
Operation

INTERFACE: Liquid interface, all the application Windows can be resized to the screen
resolution, there are independent windows with size and movement controls for different
functionalities, live video, recorded video, Supervisor X configuration, upgrades
management, full screen, etc.

APPLICATION ACCESS: Access control to the application functionality by a password
system with different user levels and permissions. Creation of multiple users based on
groups designed by default.

AXIS CAMERAS AND ENCODERS SUPPORT ON LIVE VIDEO AND RECORDED
VIDEO.

SUPERVISOR LICENSE SYSTEM: To use the Supervisor X with VX, NVX ans AXIS
cameras.

MESSAGE WINDOW: to display important information for the user as new versions
information, warnings, etc.

ALARM RECEPTION: Visual alarm verification (VAV), receipt, recognition and alarm
storage from remote units.
Recorded Video

PLAYBACK: Event’s video playback, select and export of part of a sequence. Several
speeds playback and step by step. Quad recording video playback.
Quick access to recorded video from live video.
Access from a VAV to the recording video alarm instant.

RECORDING: Local video recording, normal or automatic with time selection, at
maximum speed allowed by the unit. Recording video filter to play back and download
only event video.

SEARCH: Access to the recorded video sequences of the remote units with easy
searching tools; recording map, motion detection search and mini-event viewers.
Search information in POS systems.
Recording video search based on unit incidents, digital inputs, digital outputs and VMD
alarms.
Search of motion detection on AXIS recorded video, through the AX-SmartSearch
application, and POS information with the AX-POS application.

SECURITY: Recorded video security through a video signature, both downloaded video
and exported video.
User manual - 13
Live Video

VIDEO: Receptions of high quality live video of one or several cameras simultaneously.
The Supervisor X supports AXIS video encoders and NVX units.

PLAYBACK: Live video full screen, choice of multi-quads, video recording, snapshots
and camera deactivation.
Pull-down menu to facilitate the resolution selection.

QUADS: Quad pagination (multiple pages of 2x2, 3x3, 1x5, 1x2….) adjustable by the
user. Double click to change to a unique camera (1x1) and come back to previous
quads. It remembers the resolution and the last quad page.

UNITS MANAGEMENT: Possibility of creating object groups to gather in a virtual unit
multiple installations, VX, NVX and AXIS cameras.

FAVORITES: Definition of unit or groups as favorites for each user, it includes the set of
cameras, inputs/outputs, user views and last view used. Direct access to live video
through double click on a group or favorite

EXTERNAL VIDEO PLAYER: Compatible with all the videos recorded and exported
from the Supervisor x, accessible externally and from the eventlog.

DOMOS: Remote dome control (PTZ cameras) of multiple manufacturers and preset
programming for VX/VX units and PTZ for AXIS (Domes and cameras with PTZ digital).
Digital zoom for AXIS cameras (EPTZ).

AUDIO: Bidirectional audio communication with VX units from version 3.0.
Management: Eventlog

MANAGEMENT: Tools to process and manage events and images, generation of
reports, impression, exportation and watermarking.

TOOLS: Capture of photos and local hard disk recording of live or recorded video from
the remote units

VIEWER: Event viewer, playback and video event edition.
Units

MANAGEMENT: manage the units and installations. In this screen are all the data base
objects, Axis cameras, NVX units, VX/VS units, and groups appear

AUTODETECTION: NVX, VX and AXIS autodetection.

DATA BASE: Object data base with tools to optimize the searching and immediate
connection to any unit.

UNIT STATUS: Automatic signaling of the object status.

TABS: Detailed information tabs, downloads, hardware, configuration, etc…

CONFIGURATION: Access to the unit’s configuration through user identification and
password.

SCHEDULED DOWNLOADS: scheduled video downloads; multiple downloads from the
same unit.
User manual - 14
Patrols

GENERIC PATROLS: two generic patrols are included, one for an automatic status
checking and for video downloading.

SCHEDULED PATROL: for status check, video downloading, recording video
inspection, get configuration reports and unit logs.

ONE-TIME PATROLS: runs a one-time task that changes the remote unit passwords
through the master credentials.

STATUS REPORT: The Supervisor X creates two reports, current status report of the
units and current status report of the inputs and outputs.
TV Monitors

DECODERS: can connect to an AX-TV/VS-TV video decoder remotely and configure it
to show live video from multiple Axis cameras, VX/VS and NVX units simultaneously.

ALARM MONITORS: The alarm monitors only shows alarms from the selected units.
Administration

EVENTS FROM THE WORKING SESSIONS: Recordings of the events from the
working sessions, access, connections, changes in the remote unit digital
inputs/outputs, unit configurations, etc.

RECORDED VIDEO DOWNLOADS MANAGEMENT: Get several download
simultaneously being able to prioritize, pause or delete pending downloads. Multiple
downloads for NVX, VX units and AXIS cameras. Selection of downloads resolution.

UPGRADES MANAGEMENT: Manage the ongoing and pending upgrades for NVX and
VX units. Set priorities and upgrade simultaneously up to three units.

REPORT SENDING: Sending of patrol report by e-mail
User manual - 15
3.2 Functionality Architecture
The Supervisor X software is an application that can establish a remote connection via TCP/IP
(LAN,WAN, ADSL) with multiple VX / VS, NVX recorder-transmitters units and Axis cameras
receive the video images from the CCTV cameras of the sites where they are installed. The
connection can be established by the Supervisor X or in case of alarm by the remote unit.
The supervisor can be installed in an independent mode with its own not-shared data base, this
is the (option by default) or they can be installed in a local network supervising simultaneously
multiple units as if they were just one, or remotely, supervising multiple units located in different
places.
In case of large installations there can be multiple workstations in the control centre sharing all
the system information. In this case one of them should be defined as a Supervisor in server
mode and the others as Supervisors in client mode.
To make easy the monitoring of large amount of cameras, there are virtual matrixes available
(AX-TV / VS-TV units), which can request the video from the IP network (multiple cameras from
different units VX/VS, NVX and AXIS cameras) and display it in PAL or VGA monitors. These
virtual matrixes are easily commanded from the Supervisor X user screen.
CONTROL CENTER
2 x AX-TV / VS-TV
SUPERVISOR X
- Server -
AX-TV / VS-TV
SUPERVISOR X
- Client -
AX-TV / VS-TV
SUPERVISOR X
- Independent -
SUPERVISOR X
- Client 2 x AX-TV / VS-TV
VX
VX / VX POS
VX PeCo POS
VX/VX POS
VX-PeCo-POS
SUPERVISOR X
- Independent -
VX / VX POS
VX PeCo POS
Fig. 5  System Architecture
V
User manual - 16
4 Application description
The Supervisor X supplies total control over a group of installations that generates detailed
information of their status, easy to see and analyze.
You can get this control through different management levels, from the basic one, operation
through live video, recorded video and units to a higher level by the eventlog and patrols. We
can define three types of basic scenarios depending on the user and management levels.

Operation: Live video and Recorded video. This scenario is mainly used by the
operator, advanced operator and inspector users. Is the basic management level to
easily control and maintain the database.

Management: Eventlog, units, TV monitors, and Patrols. In this level you can carry out
an advanced data base management through the control of the total amount of the
application events, the visualization of several remote units in the virtual matrix AX-TV /
VS-TV and the information supplied by the generic patrols and scheduled patrols.

Administration: Unit upgrade management, access to the log files where all the
outstanding unit information for the user is reflected, units and application configuration,
application window movement. Only accessible to the administrator users, this is the
highest management level.
4.1 User permission and access
The application is protected by a system access according to the user level. When the
application starts for the first time it does so with the Administrator user and without password,
it’s advisable to change the password as a safety measure.
Initially there are five types of users, Administrator, Supervisor, Inspector, Advanced Operator
and Operator. Each user belongs to a standard group that have the same name as them, the
permissions for each user are assigned in these groups.
Fig. 6  Users
.- Administrator: these group users have access to all the application functions. There are the
only users with permissions to create new groups and users.
.- Supervisor: these group users have access to all the application functions except by the
upgrades, linking of unit installation maps, units configuration, and application configuration.
This is the common user of the application.
.- Inspector: these group users have access only to the recorded video functions, (recorded
video download, export and reports). It defines a type of specialized user who adjusts to
particular cases as for example; provide access to the police to recorded video.
.- Advanced operator: this profile is for users that only have access to live video and recorded
video.
User manual - 17
.- Operator: it can only access to live video, this is the type of user for the units surveillance.
The management of users and permissions is carried out from the Configuration window,
accessible from the button on the menu bar.
It can be created several users, bearing in mind that each one can only belongs to a group.
Only the administrator users have the ability to create new groups and users. The administrator
user has the possibility to deactivate users when there are no needed, the option is in the user
window Add / Edit, by default all there are active.
4.2 User interface components layout
The Supervisor X interface is a very intuitive graphic application from which is very simple to
control the CCTV system of any remote installation. From the first screen you will have control
over the recorder-transmitter units and cameras of any installation under your vigilance.
Menu bar
Status bar
Central panel
Fig. 7  General appearance of the application screens
You can resize all the application windows and the main ones as live video, recorded video,
configuration and download management, works independently from the main window and
have scroll buttons, minimize, maximize and close.
These windows operate separately, so you can play recording video and live video
simultaneously, manage upgrades, video download and follow working with the main window.
When you click with the right mouse button over the Supervisor icons on the Windows taskbar it
opens a popup menu with minimize, maximize etc, commands.
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Each screen offers different functionalities but they share a visible structure divided into three
main parts.
Menu bar
Always on the upper part of the screen, provides access to the different application windows:
Live video, Recorded video, Event log, units, TV Monitors and patrols. By default only Live
video and Recorded video windows are visible, you can enable the rest of the windows from the
upper part of the screen through the mouse right button or from the Tabs option in the
Configuration.
Includes buttons for configuration, close sessions, moves the main window, minimizes it,
maximize and closes it.
Central panel
This area is reserved for management tasks: remote unit search, connection, visualize live or
recorded video, event log management. It changes alike when the application screen changes.
Status bar
Always visible in the lower part of the screen, it displays the basic status of the application.
On the left hand side appears the current time, active user information: type of user and name.
In the central part are displayed the messages of the application, actions going on, etc. then the
alarm icons.
On the right hand side are the sound activation icon
and the connection
finally, and
only for the Administrator user, the following icons; alarm activation, Eventlog status icon
the status of the units upgrades
and the user information icon
window that displays information for the users as new versions.
,
, this icon opens a
On this bar it appears the icon that shows there are alarms pending of verification. For further
information please consults the Appendix 1 Visual Alarm Verification (VAV).
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5 Live video
In the live video screen you can display video from complete units, single cameras o stored
groups. The groups are object set either VX/VS units, NVX units or Axis cameras. There are
dynamics and can be changed both from live video and recorded video.
The favorites are object sets created by the user and they are available only for the creator. It
defines an object set and the configured views.
5.1 Camera and devices selection
On the selection window (see the complete image in the previous section) there are four
buttons to choose which components you want to use for the units, cameras, groups or
favorites display. It has also a search window to make easy the selection.
Note: in the camera’s section you can add extra information making double click on the
commentary field.
To watch video you can drag the object you desire on the right panel, press the Watch video
button or make double click on the object (unit, camera, groups, favourite...)
To select its individual components separately either inputs, outputs or cameras, you have to
access with the right mouse button to a contextual menu where you can choose between watch
video, add objects to the current view or select its components.
On the window bottom there is a green button that allows watching video from the selected
object quickly and in just one step.
You can also find warning information and fails of the selected object.
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In the right panel a selection tree is created where are all the selected units, cameras, inputs
and outputs, once you have selected all the objects to displays, you can save the selection as a
group and recover it when you desire. All the changes on the selection in live video are
reflected on recorded video and vice versa.
Each user can create its own favorites, it can be units or groups and they are accessible only
for its creator. Press the mouse right button on the object you wanted to add in favourites, on
the menu select the last option Add object to favourites.
It works the same way as unit or groups, use double click to access to live video, close the view
to return to favorites tab, the views are maintained, the quad resolution and the page in use.
On the top panel there is an icon that allows us to uncouple the live video tab from the
supervisor to run independently, to re integrate in the supervisor just close the window.
On the panel bottom there are the buttons to watch video and manage groups:

Watch video, it connects to the cameras and units.

Close

Save group, it saves the selection of the tree within an existing or new view.
Fig. 8  Live video screen
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To remove units, click on the crosses next to the names, to add a unit, drag it on the right
information panel.
On live video you can see the image of the selected camera or cameras in full screen mode,
quad mode visualization of up to 40 cameras in full screen, record the video displayed locally in
the PC and capture video snapshots or establish bidirectional audio connection with the units.
The screen consist of multiple viewers depending on the cameras selected, at the right side
there is a panel with information of the selected objects, the group management buttons and
the quad view and video resolution.
Press this button
you can hide the panel and have more space in the video area.
The button
allows selecting quads, it is possible to have up to 40 viewers depending on
the cameras that we have selected, when you press the button it appears all the quad
possibilities based on the selection.
In the quads view, the user can select which camera wants to view in each quad or associate a
tour to a quad while the rest displays other interesting cameras.
To select a camera in a certain quad, you have to select first the quad that will change its frame
and then, select the camera.
The “drag and drop” method can be used also, click over the camera wanted to use and without
loosen the left button of the mouse, drag it till the chosen quad.
If you double click over one of the quads, the corresponding camera will be shown in a unique
display, to come back to quad double clicking on the viewer.
We support multiple pages of different quads, the cameras are in numerical order but the order
can be modified.
On the drop down menu close to the quad selector you can select the resolution compatible
with the camera and the current view. The application marks in green the optimal resolution for
a better visualization and it remembers the resolution of each object.
Press the button
to display the selected viewer in 1:1 format, if you press it again the
viewer will enlarge to take up all the available space depending on the resolution.
The reference images are on the bottom of the information panel, to get or refresh the reference
images press on the icon
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. The NVX units get the reference images automatically.
5.2 Visualization controls
Each viewer has its own visualization controls, with differences between Axis cameras and
VX/VS units.
When you click or pass the mouse over the lower part of the viewer it appears the visualization
controls.
Axis camera viewer
From the viewer you can take photographs and record video locally. The activation/deactivation
is manual. When the recording has been activated it appears a flashing red light on the upper
right side of the viewer. These images like the photographs are stored in the local hard disk and
are managed from the event log screen.
The video viewers has dynamic digital zoom, place the cursor over the viewer and spin the
mouse wheel to zoom in or to zoom out. Having the zoom in, you can move the cursor over the
viewer or use the lower pad to move through the image.
The digital zoom runs on the image as on the panel, if you want to see a larger panel press on it
to get a complete view.
The Supervisor can be configured to records automatically the incoming live video. For further
information please consult the Configuration chapter. You can close the viewer pressing the X
button.
VX/VS camera viewer
Besides the take photographs, local recording and close viewer buttons, there are a series of
buttons to adjust the image; brightness, contrast and colour adjustments and a button to restore
the default values.
You can access directly to recorded video from the video viewer, press on the
icon and the
recorded video tab will open the video viewer at the present. To return to live video, click on the
live video tab and you will return to the view you were viewing.
If the units has audio on the right side of the viewer it will appear two icons, the first one
activates or deactivates the audio and the second one
it is only visible if the audio is active
and connects or disconnects the microphone. If the camera is a dome, when you place the
cursor over the video viewer it appears the button
following section.
for further information consult the
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5.3 Dome control and audio connection
These options are only for VX/VS units.
Audio bidirectional connection
The Supervisor X can open an audio bidirectional channel with the units. This connection can
only be established with version 3.0 units or higher. To use this option is necessary that the
remote unit audio is properly enabled and configured. The bidirectional audio is available for all
the users except by the inspector user and the communication ports configuration can only be
done by the administrator user.
Once we are connected to the unit and if it has audio it appears two icons in the live video
viewer and a message displaying the connection status.
The first
icon allows us to start and stop the bidirectional communication and the second
one
allows us to open and close the microphone channel
Domes control panel
When you visualize video from a dome camera, this button
appears on the video viewer,
when pressed it opens a control panel on the screen right hand side.
Fig. 9 – Dome control panel
The application can manage domes from multiple manufacturers, the panel changes depending
on the dome model being used but there are common controls as camera movement using the
control movement icon, zoom, iris and auto-focus.
Presets
To move the dome to a programmed position -or preset- there is no need to use the mouse,
you can use the controls placed on the main panel, press on the Advanced icon to open the
preset programming and the advanced configuration.
On Screen Control (OSC)
The dome can move and zoom in an intuitive way through the on screen control. When a dome
is selected, by clicking the mouse, a virtual joystick appears in the video visor
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. Moving the
mouse it will move the dome consequently. Moving the mouse wheel forwards or backwards it
will zoom in or zoom out respectively.
5.4 VAV on live video
When we are connected to a group, the VAV that it receives is shown on live video. In the
right hand information panel beside the group name it flickered an alarm icon that shows that
a VAV has arrived or there are pending alarms to recognize.
Press on the icon to open the panel with the VAV list. The latest alarm is displayed on the top
line.
Mark all the VAV as attended
By clicking the mouse right button on the alarm you can perform the following actions:
.- Watch live video
.- Watch in history
.- Watch recorded video
.- Mark as attended.
By double clicking on the VAV you can display live video in full screen, to come back to the
previous configuration click on the video viewer again.
Please consult on the Appendix 1 the operation and configuration of VAV.
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6 Recorded video
Every time we are watching live video of a view, a unit or a camera we can watch recorded
video of the selected objects, in the same way every change we made on recorded video will be
reflected in live video.
If we don’t have any object selected it is possible to watch live video by selecting the units,
cameras or stored views, drag the object you desire over the lower panel or do double click on
them to select its components separately.
Fig. 10  Recorded video screen
You can keep adding units or new components to the view; you also can remove components
already selected in the view through the cross besides each component.
When you desire you can watch video of the selected components and save the view to use it
in future occasions.
In the lower panel a recording map is showed with the recording diagram of the components
selected during a day.
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6.1 Recording video playback
Fig. 11  General appearance of the application screens
Press in the date to unfold the calendar and select another day, the days with recordings are
white and the selected day is yellow. Use the arrows placed on both sides to see the previous
and following days.
Choose the period, click on the hour you want to watch and the selection line will be placed on
this hour, inside the time panel or move the selection line to the hour you wanted to watch.
Select the 24 hour option to get values for an hour interval and use the arrows placed on both
sides to see the previous and following hours.
The type of recordings is distinguished through colours in a graphic mode:

Event Recording

Time-lapse recording
Press the WATCH VIDEO button and maximum four viewers will be open; the recorded video
from all the cameras is played at the same time and the playback controls are placed in the
lower part of the window. If you have selected more than four objects you will choose the four
you want to show in the window.
The NEW VIEW button, disconnect the cameras/units and clears the current selection. The
SAVE VIEW button stores the selection in a new view or in an existing one.
Over the control view buttons there is an icon that allow us to uncouple the recording
video tab from the supervisor to run independently, to re integrate in the supervisor
just close the window.
When we press watch video, we go to the cameras view where all the selected cameras are
shown. With the
button the panel is enlarged to select through the check boxes the
cameras we desire to watch video, to select other cameras press the EDIT VIEW button.
If we press the
button, we come back to the camera view and when press it again, it
minimizes the panel this option enlarges the space available for video.
The playback controls are common to all the objects in the recorded video screen, there are
placed under the viewers and there are divided in the following buttons, in order:
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Come back one minute, rewind (only for VX/VS units), previous frame or one second back for
Axis cameras, Play/Pause, following frame or one second forward for Axis cameras, Fast play
(2x,4x,8x, 16x) and last, one minute forward.
Fig. 12  Recorded video playback
The playback keypad controls all the viewers, but each viewer has options with different
functions.
If the unit has some cameras added to the view, it appears a dropdown tab where we can make
a quick camera change, then we can see the recording speed, type of recording, event or timelapse and in the event case the recording progress bar where it appears the previous time and
the alarm time, last the browsing buttons to the previous event
and the following event
When a camera is recording by event the Supervisor X offers the possibility to playback and
records locally only the events generated while recording or in an advanced search.
Pres the check box Play only video events placed over the schedule panel.
If you want to select a certain sequence the application has a calendar and a time panel that
differs graphically the recording intervals according to the type of sequence. The central area
contains the recorded video viewer where the sequences recorded by the unit are played back.
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6.2 Visualization controls
Each viewer has its own visualization controls, with differences between Axis cameras and
VX/VS units.
When you click or pass the mouse over the lower part of the viewer it appears the visualization
controls.
Axis camera viewer
From the viewer you can take photographs and record video locally. The activation/deactivation
is manual. When the recording has been activated it appears a flashing red light on the upper
right side of the viewer
When you records locally from the recorded video screen there are two options, record
manually (by default) where the user stops the recording as likes or record automatically, that
sets the recording video length in minutes.
These images like the photographs are stored in the local hard disk and are managed from the
Eventlog window.
The Supervisor X can be configured to records automatically the incoming video. For further
information please consult the configuration section. You can close the viewers clicking in the X
button.
VX/VS camera viewer
Besides the take photographs, local recording and close viewer buttons, there are a series of
buttons to adjust the image, brightness, contrast and colour adjustments and a button to restore
the default values.
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6.3 Recorded video advanced search
To make easy the recorded video event search, motion pictures or text, the supervisor X has an
advanced search tool, press the
icon and a new window will be open where you can
configure the data relating to the searching.
Depending on the type of unit these are the searches you can perform:
VX/VS
AXIS cameras
NVX
Images with motion / VMD
YES
YES (AX-SmartSearch)
YES
Text / POS
YES
YES (AX-POS)
-
Event / Alarm
YES
YES
YES
Incidents
YES
-
-
Selection of video in time interval
YES
YES
YES
Fig. 13  Recorded video search
When you make a search you can select up to four cameras, select the date and time at the top
of the window. The search range is 24 hours including two days. These are search types:
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
Search images with motion
The AXIS cameras need to have installed the AX-SmartSearch application, to search
images with motion on the camera recorded video. If the AXIS camera doesn’t have
installed the application a warning is displayed that informs the camera doesn’t have VMD
data.
First we have to choose the detection movement sensibility, we recommend you to use the
lowest sensibility available to search motion of enough entity, this way you avoid to obtain
as result a high number of false positives due to little movements in the image. Next you
have to define the searching area, if you want to define a custom area press the
Configuration button and select over the video visor the areas where you want to detect
motion. The areas with active detection are marked with a white point, if there is any
selected point it will search on the whole image. Press the Close button to come back to the
searching window.
It is possible to search motion in several cameras at the same time, but you cannot select
the searching area, is the complete image.
Fig. 14  Motion detection search

Search text
The Supervisor X is compatible with VX/VS units with POS function and AXIS cameras with
AX-POS application installed, through this option you can make a POS text search in the
selected cameras. If the VX/VS unit or the AXIS cameras doesn’t have POS data, a
warning is displayed on the search option.

Search recording by event and/or alarm
With this option you can filter event and/or alarms from one or several cameras in the
chosen time slot.
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
Search incidents
This search can be performed only on VX/VS units. It is based on incidents searches as
digital inputs, digital outputs and VMD registered on the VX/VS unit log. They must fulfil the
following requirements:
.- The digital input must records an event or an alarm.
.- The digital output must be manual.
.- The VMD must generate an alarm.
The result is displayed on a list; the list can be filtered by incidents types through the boxes
on the top of the screen. You can mark more than one incident and of different types.
Once the incident is selected you can visualize the corresponding video.

Select all the video in the time interval
You can select all the video that has been recorded in an established time interval, without
applying any filter, this tool is useful to make video downloads.
To visualize the searching results there are three different options:

View list of results
A window is open with the search result list, when you select a list input after a few seconds
it appears the reference image of the selection. In this moment we have three options,
make a New Search, Download the video of the video of the search result and Watch
selected video.
Fig. 15  Recorded video search results
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The New search option erases all the data and come back to the home screen; you can
download the searching result or watch the video of the selected event.

Watch images result list
The search results are shown in image list mode at the right side of the reference images. It
shows the sequence information and a browser keypad. Press New Search to clear the
current search, you can also download the search result or display it on the recorded video
window making double click on the image.
Fig. 16  Recorded video result list

Download the video of the search result
Pres this option to download the video, a new window will open where you have to indicate
where the download is stored, in the Supervisor X (inside the Eventlog tab) or in an external
directory. The following option to choose is the video resolution, the less resolution, the less
recording video size. Then it appears an estimation of the download size and the time, if it is
correct press the Download recorded video button.
This window can be minimized to keep working with the Supervisor X, in that case it will
appear a message reporting there is an ongoing video download.
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Fig. 17  Recorded video download
The searching results can also be seen in the recorded video window, pres the minimize button
in the time panel over the recording strip, it will be mark in green the intervals of time of the
search result.
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7 Units
The screen is the one to manage the units and installations. In this screen all the data base
objects, Axis cameras, VX/VS units and views appear .You can:

Search objects through filters (trees or programmable). Order and visualize data from
any object, through the status signalling.

Edit, delete or add as many records as needed: export and print information, from
objects of the data base.

Connect to objects, configuration, video export and software upgrade.

You can get detailed information, as last connection, hardware data, object devices;
video downloads, recording inspection, logs and unit configuration.
Selection, searching through trees, filters and status, group
and units management.
Detailed information tabs of the
selected unit or Axis camera.
Connection zone, warnings, configuration, video
exportation and upgrades.
Fig. 18  Selection and configuration unit screen
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7.1 Add an object
When you install the Supervisor, initially the data base has a VX/VS demo unit and two demo
cameras. Through an example we can see how to add a unit or an Axis camera quick and easy.
Click in the Add button, select Axis camera or unit and click in the ACCEPT button.
1.- Enter the name
2. - The next step is to add a connection address; the primary address can never be empty.
Click in the Add button, the name you must enter is the connection name and has no
relationship with the camera or unit name. The IP addresses for the VX/VS units can be used
as standard format or dynamic IP format.
3. – Then, enter the connection password, (remember that this password is the one configured
in the object and it cannot be changed from here). There are three options available and one is
required, the users are associated to the passwords.

Use the factory settings passwords.

Use master credentials passwords (please see the configuration chapter).

Write the passwords manually. It is possible to connect to a remote object with one of
the three users available. For the VX/VS units the choice of the user’s type is made
based on the group that owns the user’s Supervisor, because the groups have
connection rights with the units. By default all the groups has rights to connect both
administrator and supervisor. In the Axis cameras it is possible also to choose the user
name.
4.- Hide the object in the unit lists. When you select this option the object doesn’t appear in the
general list, if it belongs to a view it will be being visible but it doesn’t allow connections. Initially
only the administrator users can see the hidden units.
5.– Add the client name and comments or instructions (instructions field only editable by the
administrator user) if necessary.
6. – Click in the ACCEPT button to ends the process.
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7.2 Data base: unit selection and management
To manage the data base there are some management tools available, Add, Edit and Delete,
placed in the upper part of the screen (only accessible to the Administrator user) and the
Autodetection option that allows to detect VX/VS units, NVX units and Axis cameras
connected to the network, available for all user except by the operator.
The application starts with a data base with several demo units VX/VS, NVX and Axis cameras,
to begin including information click in the Add button and choose the type of installation to add;
a VX/VX or NVX unit, an Axis camera or a group. When you add a new unit or camera the
Supervisor X connects to obtain information from the hardware, devices, inputs/output, etc..
Add a unit or an Axis camera
To add a unit you must fill the requested data bearing in mind that the user and password
requested corresponds to the recording object.
Connection addresses
and primacy address
Remote unit user and password
configuration
Info tab (instructions field only editable by the
administrator user)
Hide unit in the list of
units
Fig. 19  Add a unit
Add a group
The Supervisor application allows to group multiple units and cameras to operate with them connection, access to live and recorded video- as if they were only a unit. This way a large
installation with multiple recording objects can be remotely managed as if it was for example a
unique unit with 64 cameras.
To add an object to a group you can apply filters to select the ones you want and modify the
object order into the selected object list.
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Once the objects are selected don’t forget to enter in the devices tab to select which cameras,
inputs and outputs you want to include in the group.
Fig. 20  Add a group
Autodetection
This option detects all the units connected in an internal network to make easy the adding
process. You can search VX/VS and NVX units as Axis cameras.
Fig. 21  Unit autodetection
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To add a device, first selected it and press the button Add units, in the lower part of the
window you can choose which passwords has to be used to add a device; factory settings or
master credentials.
Export and print the data base
Inside the management tools, there are two more options that allow you to work with the data
base, Export and Print.
The first option exports the data base list, filtered or complete as well as the selected unit data,
in a CSV format. This file can be imported from other applications as Microsoft Excel.
The second option prints the list in the order of rows established on the screen or the resulting
list of applying a filter.
Search tools: filters and trees
Quick search
It’s an editable search field where you can introduce a text
and search it all over the data base. The search window is
placed over the tree it doesn’t discriminate between
uppercase and lowercase.
Tree
The tree are automatic filters based on the object features,
where each selection adds a condition to the filter that restricts the unit list.
Filter
The filter tab can reduce the installation list through the direct conditions specification. It’s
possible to start from an automatic filter, selecting the automatic filter from which you want to
start in the Tree tab, once selected change to the Filter tab.
The filter contains a list of conditions. When a unit a camera or a view appears in the selection
zone, this means that all the conditions have been carried out simultaneously.
Besides this tools when you click with the right button mouse in the units list a pull-down menu
will be open, in this menu there are several options for a quick filtering depending on the data of
the chosen unit.
Graphic status
To make easy the identification of the objects that requires your attention, the fails and
anomalies are summarized in the object icon, showing the colour of the warning with highest
significance.
/
/
/
(red) Connection failure.
/
/
/
(red) Hard disk failure, video signal loss in any camera or camera Axis
without an active license.
/
/
/
(yellow) Hard disk and recording anomalies, custody key activated, maximum
temperature in the last 7 days alarm, time offset, and hard disk full (by default is not marked as
anomaly, it can be changed in the configuration window).
/
/
registered.
/
(green) A connection has been made recently and no anomaly has been
User manual - 39
/
/
/
(grey) Without recent data, we have never connected with the object or there
has passed more than 30 days from the last valid connection (this parameter can be changed in
the configuration window).
7.3 Connection tools
The warning section provides current information about the unit status, showing as a summary
the pending failure warnings or anomalies.
It offers also several options to provide the object management:
Watch video
Watch video from the unit.
Refresh info
It refresh the information, last connection, hardware, inputs/outputs, etc..from the selected
object.
Unit Configuration
The configuration button gain access to the remote configuration, both when is connected as
when is not, it’s only available for the Administrator user. For the cameras Axis it is necessary
an user and a password to access to the camera configuration. This option it is only available
for the Supervisor X administrator user.
The Supervisor X connects to the selected object and it access to the remote configuration
options. You can change the general data, network configuration, cameras configuration,
timetables, events definition and user profiles. Please consult the corresponding unit manual to
know in detail its configuration options.
Video export
This option is available for all the users except by the operator user. It allows you to export
video from the remote unit by opening the export window, only for VX/VS units.
7.4 Detailed information tabs
Under the connection panel it appears in different tabs the detailed information of the selected
unit, camera or view for the groups only the Info and Devices tabs are available.
The content of the information tabs, and the unit or group status, is updated providing that the
Supervisor is connected manually or through a patrol to a unit or a group. These contents can
be consulted in any moment only selecting a unit or group from the data base, without need to
connect.
Initially only the Info and Download tabs are enabled, the rest of the tabs can be enabled from
the screen with the mouse right button on a menu where you can select which tab we want to
enable or disable. You can do this from the Configuration section on the Tabs option.
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Info
This tab is accessible for all the users except by the instructions field and the link map option
only accessible for the Supervisor X administrator user. It shows the information collected from
the units, cameras or views allowing you to see its data and to write down information in the
comment field. The instructions field is exclusively for the administrator, in this field the
administrator can enter general instructions for the installation. It’s possible as well to link an
installation map to the unit info.
Fig. 22  Info tab
Hardware
It is accessible for all the users. This tab shows hardware detailed data and related elements
from the selected unit.
Fig. 23  Hardware tab
Devices
It is accessible to all the users. This tab shows the name, last camera status, alarm inputs and
relay outputs of the remote installation. You must bear in mind when you consult this
information without connecting to the unit that the device status displayed corresponds to the
last valid connection. When a group is selected the devices are displayed in a list.
Fig. 24  Devices tab
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Downloads
It is accessible for all the users except by the Operator user. This tab allows you to schedule
the video downloads of VX/VX, NVX units and AXIS cameras by selecting the cameras and the
time period.
With VX/VX and NVX units we can also perform several downloads of the same unit by
pressing the New download button to schedule a new one.
Once the download is scheduled, the video can be obtained it immediately or can be included in
the video download generic patrol (for further information please consults the chapter Generic
patrols).
In VX/VS units it is possible to choose between three resolution types, the 640x480 resolution is
the common one; the 320x240 resolution creates small files with higher resolution and finally
the 384x288 resolution. In the Axis cameras the video is downloaded in the same resolution it
was recorded.
Fig. 25  Downloads tab
When you get now the download, you can control it from the video downloads management
window.
From this window you can manage several downloads simultaneously, from the same unit or
from several units, being able to prioritize, pause or delete pending downloads. This window is
accessible as well from the Tools tab in the configuration window.
As much from the Download window as the Management window, there is an option to visualize
the downloaded video once the download has finished through the Show videos button. For the
NVX units you need a external video viewer as the VLC media player.
You can know which object has pending video downloads filtering the data base for this
concept or in the Patrols window, inside the generic video downloading patrol. The downloaded
video appears as an event in the Eventlog window.
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Log
Fig. 26  Log tab
It is only accessible for the Administrator user. In this tab you can get the log files. These files
are text files that collect outstanding object information for the user. There are downloaded
incrementally, can be printed and exported.
Inspection
Fig. 27  Inspection tab
It is only accessible for the Supervisor and Administrator users. In this tab you can check,
export and print camera status and recording information. These data can be obtained by
clicking in the Get Now button or by defining a scheduled patrol (for further information please
consults the chapter Scheduled patrols).
Configuration
It is only accessible for the Administrator user and it is only available for VX/VS or NVX units.
From this section you can manage and create the configuration templates, you can get the last
two configurations; send both templates and previous unit configurations and change the
identity and unit passwords. For further information please consult the Appendix 3.
Fig. 28  Log tab
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8 Event log
During a working session some events are generated as result of the connection to remote
installations. These events and its contents (data, photos, video...) are stored in a data base
where the authorized users (Inspector, Supervisor and Administrator) can consult them and
manage it from the Eventlog screen. Each event is identified through the user that has
generated it.
Event searching
Event viewer with
associated images or videos
Data base and management tools
Event management and
processing tools
Selected event
data
Fig. 29 – Eventlog screen
The list of events is displayed in the upper part of the screen, only the most recent thousand
events are showed, to access to older events use the browsing tools. In the lower part there
appear the details of the selected event and its appearance is different according to the event
selected in each moment. The list can be arranged by any of its columns.
Arrange and filter
Since the list of events can be very extensive, there are two searching tools: trees and filters.
The trees are automated filters that allow you to carry out quick searches.
The filters establish manually some conditions to reduce the list of events. It’s possible to start
from an automatic filter selected in the Tree tab and once it is selected change to Filter tab and
define new conditions.
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Delete, export and print
The management tools allow you to delete events, print and export the list, complete or filtered.
The events list is exported in CSV format which can be read directly with any text editor or by
applications like Microsoft Excel.
8.1 Events types
In the event data base the following events are recorded:
/
Connection / connection failure
It records the connection beginning and end to a unit or a group and if it is successful or it is
failure.
Event log management
It shows when an event log manual deleting has been performed until a certain date.
Export photo
It provides information of photo exportation.
Exported video
It generates information of the exported video from the Supervisor X.
Photo
Whenever a snapshot is taken, from live or recorded video, a photo event
is generated with the image and the associated information. When you
open a photo event besides the image there are a set of buttons to export
the image in JPG format, export it in BMP format with watermark * or
create a report from a snapshot.
* See the Appendix 2 Watermark.
/
Video
Each time that you record video in the Supervisor from a remote object, as much live video as
recorded video, a video event is generate, it stores the video and the associated information,
this way it can be reproduced whenever you want without having to connect to the object.
When you open the event, besides
the main video viewer there are a
set of buttons with the controls to
playback and snapshot, for further
information please consult the
Event viewer section.
Since version 4.0 the video recorded by the Supervisor X is signed, signature is checked when
playing video and it appears a warning message in case the video doesn’t belong to the
Supervisor.
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Local settings
This event is generated when it changes the Supervisor X local configuration, this configuration
can be modified only by the Administrator user.
Session
It records the sessions that each user starts and when it was done.
Action
It reflects the input status changes.
/
/
Patrols
This event includes the patrols executed by the Supervisor X, with or without failures, showing
the starting and ending time.
Remote Configuration
This event is generated when the configuration of a remote unit is changed. The remote unit
configuration can only be modified by the administrator user.
Report
The reports are created from snapshots events. The reports consist of snapshots, modified or
not, it’s associated information and the user remarks. The data and the image can be printed
together. The reports are stored in the event log to make easy its later enquiry.
The report image comes necessarily from a real snapshot and can be modified in order to
display in the report, the outstanding information. The following filters are available in the event
control panel: Zoom to fit, Mask to hide some zones and Colour, Brightness and Gamma to
improve the quality of the image.
To apply any of the filters, first select the filter you want to use and its parameters. Next mark
with the mouse the area you want to change and click in the
button is to undo the last filter applied and the button
button to apply. The
to recover the initial image.
Once the changes are made there can be recorded with the Save button, print the report or
export the resulting image with watermark.
Failure and failure fixed
/
This event includes unit failures (disc failure / video signal failure) and when it has been solved.
/
/
Unit management
It collects the changes on the unit data base.
/
Unit warning and unit warning finished
This event includes unit anomalies (disk anomalies / custody key activated) and its solution.
/
Pending Visual Alarm Verification / Recognaised VAV
Please consult the Visual Alarm Verification appendix.
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8.2 Event Viewer
The event viewer can play in a simple an efficient way the video events.
Fig. 30 – Eventlog viewer
When you select a video event, it plays automatically; under the viewer a progress bar
shows the video advance and allows placing the cursor along the bar at any place.
Besides the bar two there are two buttons
to select a part of the sequence, place
the beginning with the A button and the end with the B button, to export the selection click
in the export button
you can export the selection, the complete sequence or exit.
With the video keypad you can play the sequence at several speeds, step by step or
rewind to the beginning.
Plus the event viewer the Supervisor X offers other possibility to playback video with the Video
Player tool. You can open it from this icon
, for further information please consult the
Appendix 4.
For the Axis cameras it is not available the placement in the sequence nor the selection
export, but the event can be exported complete in asf format.
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8.3 Event management
Besides the options that each event has for its edition or exportation, all the events have in
common the ability of being remarked through a comment field that can be edited by the users.
The events can be protected against deletion, this way they can preserve the information locally
without being exported.
In the detail zone of each event, the last field is the protection against deletion, if you check it,
this event will not be deleted during the event log management.
The deletion management is done manually from the icon that appears in the window lower bar
or from the Clear event log option in the Configuration / Data base screen. For further
information please consult the Configuration chapter.
In the event list appears those which are protected and those which are not. It is advisable to
filter the protected events before make a manual deleting and unprotect those which are not
needed. On the opposite case the event log will be bigger each time.
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9 Patrols
In this window you can manage the execution of patrols over the entire object data base and
consult the results.
In the upper part of the screen there is a patrol list that includes summarized information of the
configuration and list patrol. You can filter or arrange the list clicking on the column name.
There are three types of patrols, generic, scheduled and one time patrols. The generic patrols
are created by default and there cannot be removed The Axis cameras does not support the
scheduled patrol for configuration report and the one time patrols.
In the central part, the screen shows detailed information from the selected patrol, its schedule,
task, units, and a history report. The buttons for the patrol manual control can only be used by
the Administrator users of the Supervisor X.
Also in the central part there is a window that shows an execution trace list of the scheduled
patrols.
Patrol status
(green) scheduled and active
(yellow) running
(grey) scheduled but disabled
Generic patrols, status
check and video
downloading
Management buttons only
availables for the
administrator
Fig. 31 – Patrols screen
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The object can be associated to several patrols simultaneously, if you want to know how many
patrols is associated to, please consult the Units screen in the Info tab, the list on the right
shows all the patrols to which they belongs to.
When you add a patrol these are the steps to follow:
1.- Choose the type of patrol you want to create: scheduled patrol or one time patrol.
2.- Scheduled patrol:
a. Set the planning: through the running frequency, if you choose a week or month
frequency then is possible to select the running day.
b. The following step is to select the patrol task
c. The last step is to select the unit belonging to the patrol
3.- One time patrol:
a. The one time patrol has a default task, select the patrol starting time.
b. Finally select the units that are part of the patrol.
9.1 Generic patrols
These patrols are created by default when the Supervisor X is installed, there are applied to the
entire data base (VX/VX units, NVX units and AXIS cameras) and there cannot be deleted.
There are executed once per day, although the frequency can be changed by the Administrator
user.

Automatic status checking
The automatic status checking verifies all the data base units, apart from the views.
This task works in the background and can be combined with scheduled patrols. Due to
its bandwidth low cost and connection time the complete checking of the entire data
base can be executed several times a day.

Video downloading
The video downloading patrols includes all the units and Axis cameras with pending
video download. There is a filter in the data base to know which units have pending
scheduled downloads. Once the video has been downloaded the task is deleted and the
video is stored in the eventlog as a video event. When the patrol ends, it generates a
report with the unit list and the downloaded sequences showing whether successful or
not.
9.2 Scheduled patrols
The scheduled patrols allow you to gather the data base objects according to the user choices
and to create independent patrols where you can choose and configure the tasks. You can
schedule as many patrols as you want although you cannot create two patrols with the same
name.
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There are five different tasks that a patrol can do1:

Status check: This task is always active. All the scheduled patrols carry out this task by
default.

Video downloading: It carries out the pending video downloads.

Inspection: It checks the remote unit recordings requesting a sample image and
checking the user parameters, number of days required with recorded video and
maximum number of hours allowed without recording. These two parameters can be
changed in the Configuration window for units not included in the inspection patrol. This
data is gathered in the Inspection tab on the Units window.

Configuration report: It gets the unit configuration report that can be consulted from the
Configuration tab on the Units window, this option it is only for VX/VS units.

Log: This task gets the unit log files incrementally.
A schedule patrol can be programmed to run continuously or run only once. If the patrol hasn’t
a schedule or it has already finished, it is not deleted but remains inactive.
9.3 One-time patrols
This patrol it only runs a one-time task that changes the remote unit passwords through the
master credentials. It doesn’t have a running frequency because it only run once at the selected
time.
Membership of this patrol is not exclusive because there can be included into other patrols
generic or scheduled.
When the patrol ends the units that have its passwords changed are deleted from the task.
1
Bear in mind that you need access to the units at least as Supervisor user to obtain information and as
Administrator user in the case of the configuration reports for VX units.
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9.4 Unit selection
There are three options to make a selection, select all the data base units, select the units we
want through filters or select the units by its state.
Fig. 32 – Selection units new patrol screen
You can check only the units with a given fault, this way
Fig. 33 – Pantalla selección equipos por estado
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9.5 Screen information
Patrol report
The information provided by the patrol updates the connection events registering them in the
eventlog, but only including the significant changes, as in the case when the patrol detects a
connection failure that the unit doesn’t have previously.
Similarly, only when an alarm or an anomaly, appears or disappears, there are registered in the
eventlog. When the failure happens for the first time a new event is generated, and when is
repaired, the event icon changes from failure to fixed warning.
The three types of patrols create a report that is accessible from the Show History button in the
Schedule tab, and as event from the Eventlog screen.
This report can be sent by e-mail (in the Edit/Add patrol window), select the Send a patrol report
by e-mail option and configure the sending conditions in the Configuration window. Every patrol
can choose between show detailed information in the patrol report and only the anomalies.
The patrols create traces with the working information and can be consulted on the Patrol
traces tab.
Status report
The Supervisor X creates two status reports with the data base current information. There is a
section on the low part of the patrol screen to get two different reports.

Current status report of the units: It has a summary table with detected fails and a table
with the detailed information of every fail. The report can be exported and printed; you
can also select the configuration options and the unit’s properties to check.

Current status report of inputs and outputs: It has a summary table with the inputs and
outputs status of the unit’s data base. The report can be exported and printed; you can
also configure which inputs and outputs unit’s we want to check.
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10 TV monitors AX-TV y VS-TV
The Supervisor X can connect to an AX-TV video decoder remotely and configure it to show live video
from multiple Axis cameras, VX/VS and NVX units simultaneously on a TV.
In this window the following user can operate:

Operator and Advanced operator user: He can work with the AX-TV, changing cameras,
views and using saved views and global presentations.

Supervisor user: He can also save views but he cannot delete it.

Administrator user: He can also delete views, add or delete AX-TV units, and enable or
disable the TV Monitors section.
10.1 AX-TV configuration and use in the Supervisor X
To work with AX-TV units in the Supervisor first it is necessary to enable the remote monitor
management section in the Configuration screen, this section can only be enabled, in the Tab
section, by the administrator user:
When the external monitors are enabled it appears a new tap in the Supervisor main menu
called TV Monitors.
In the TV Monitors screen, it appears a button Monitors management that is only available for
the administrator user.
Fig. 34 – Supervisor X AX-TV management
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Here you can add, edit and eliminate monitors, VS-TV and AX-TV units. Each AX-TV needs an
IP address in the network, a name, which appears in the monitors list and the position that fills
in the list.
The Supervisor X connects to AX-TV units through a programming interface or API with a
default connection password: vtapi. This password can be modified in the AX-TV configuration.
If you want that a AX-TV works as alarm monitor check the option Show automatically video
of incoming alarms.
Inside the monitors management window there is a parameter that defines how long will display
the AX-TV the income VAV, for further information please consult the Appendix1: Visual Alarm
Verification VAV.
Monitor selection panel
Add edit and delete
monitors
Monitor view configuration
Camera selection panel
Fig. 35 – TV Monitors working screen
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In the AX-TV configuration central panel it doesn’t appear live video but the reference images of
each camera stored in the Supervisor data base, these images can only be taken by the
administrator user. Live video is displayed only in the TV.
Over the reference image of each camera is displayed the unit name and the selected
camera. This text can be eliminated with the button put or remove information text.
External AX-TV view composition
To compose or modify a view in an AX-TV:
First you have to select the AX-TV by clicking in the monitor selection panel. The last
configuration will be displayed in the central part of the screen. If you want to change
the type of the monitor composition, select it with the right buttons.
Next you should select or modify the cameras that are displayed in each quad. There
are two methods available:
First select the quad, and then select the camera you want to use in the camera panel
on the right or click in the icon of the camera and without releasing the left button of
the mouse, drag it until the quad you wanted to use.
If you want to leave an AX-TV temporarily in rest – without displaying video – then
click in the X button. This option is interesting to avoid that the unit consumes
bandwidth of the IP network bringing live video of the remote cameras when is not
necessary.
10.2 Use of views and global presentations
Use of saved monitor views
To avoid compose manually an AX-TV view each time that you want to change it; it is possible
to use already saved configurations.
To save the AX-TV current view it is enough giving a name to the configuration, and click in the
Save button.
To apply to a monitor a saved view, first select the unit you want to use and next the
composition in the drop down menu.
If you want to delete a saved view, select it in the drop down menu and click in Delete (only the
administrator user can delete them). If you want to edit a configuration, first you have to applied
it, change it on the monitor, and finally save it with the same name.
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Global presentations
A global presentation is a view that collects the configuration of
multiple monitors simultaneously (for example a video wall
configuration of 4 monitors). It can affect all monitors or only a
part of them, as it is decided at the creation of the global
presentation.
To create a global presentation, mark in the monitor selection
panel those that you want to include in the presentation. Next,
you have to introduce a name to save the presentation and click
in the Save.
If you use the name of an existing presentation, it will be
overwritten with the new configuration.
To use a stored global presentation you have to select it on the
drop-down list in the upper part of the screen.
If you want to delete a global presentation select it on the dropdown list and click in the Delete button (only the administrator
user can delete it). If you want to edit a presentation, first apply it,
change the affected monitors and finally save it with the same
name.
Patrols view
There is a view named Patrol that allows you to create a patrol with some or all the saved views
of each monitor. Select the monitor and the saved views you want to use. The patrol initially is a
system patrol that includes all the views, you can select the views in the panel on the right.
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The time between views is defined initially in 60 seconds but it can be modified. The
configuration of the last patrol is stored to use it later.
10.3 VS-TV configuration in the Supervisor X
The VS-Tv units allows you to connect a VGA monitor to the IP network this way there can
show at the same time live video of multiple VS or VX recording units in an external monitor.
There can be multiple VS-Tv units in a network, therefore multiple external monitors.
This solution unloads the Supervisor from the task of communicate to the remote units and
display video, giving the system a great flexibility.
The configuration and use of the VS-TV units from the Supervisor X is the same as AX-TV
units, except by a difference.
The VS-TV units have more views to present the cameras in the monitor they are connected at.
Any saved configuration can be used in any monitor, regardless of which monitor saved
originally.
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11 Configuration
To access to the configuration window click in the
button placed in the menu bar.
This screen is only available for the Administrator user. The window is divided in several tabs
described below.
11.1 General Data
In this tab you can change general data as the workstation name, language, manage the
Supervisor X license and the devices licenses (Axis cameras). Administrate users, permissions
and master credentials.
Fig. 36 – General data in configuration screen
License management
From this button you can access the license management window, where it appears the
information about the application license and how to activate it. For further information please
consult the chapter “License activation” in this manual.
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Manage users
Manage users: This option opens a new window where you can edit, add or delete the users.
By default there are five standard users, for further information see the chapter User permission
and access. Each user belongs to a standard group that have the same name as them, the
permissions for each user are assigned in these groups.
.- Administrator: these group users have access to all the application functions. There are the
only users with permissions to create new groups and users.
.- Supervisor: these group users have access to all the application functions except by the
upgrades, linking of unit installation maps, units configuration, and application configuration.
This is the common user of the application.
.- Inspector: these group users have access only to the recorded video functions, (recorded
video download, export and reports). It defines a type of specialized user who adjusts to
particular cases as for example; provide access to the police to recorded video.
.- Advanced operator: this profile is for users that only have access to live video and recorded
video.
.- Operator: it can only access to live video, this is the type of user for the units surveillance.
It can be created several users, bearing in mind that each one can only belongs to a group.
Only the administrator users have the ability to create new groups and users. The administrator
user has the possibility to deactivate users when there are no needed, by default all there are
active.
Manage permissions: It opens a window to manage the permissions of each group.
Unit’s distribution: The units can be assigned and distributed into user groups depending on the
client that there have defined, this way the group users there can only see their assigned
clients. This option is only available for new groups because we cannot change permissions to
predefined groups.
Master credentials for remote units
These are the default passwords used in some units for example the ones belonging to the
same client, once there are defined there can be applied from a scheduled task (see the onetime patrol section), when editing a unit, or when changing the identity and passwords (see the
Appendix 3: templates and configuration sending).
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11.2 Options
In this tab you can change the following options:
Fig. 37 – Options in configuration screen
Miscellany
Record incoming live video automatically: Select this option to records automatically the
incoming live video received in the Supervisor. In the case of multiple visors it will only record
from the camera selected in each moment. The recordings are registered as video events.
Disconnection warning (min): when connecting to a remote object the application presents
periodically a warning offering the user to disconnect. This period is expressed in minutes. The
allowed maximum is 60 minutes. If you use the “0” the application will not disconnect never,
until you do it manually.
VAV settings
VAV port: The TCP port where the Supervisor listens to the incoming VAV is indicated here. By
default the application has defined the 6968 port for VX/VS units and 6969 port for Axis
cameras. For further information of the VAV and its configuration please consult the Appendix
Visual Alarm Verification VAV.
You can block the VAV’s from units that doesn’t belong to the data base and you can also
create a black list of units that even being on the data base you don’t want to receive VAV’s
from them. Open the Edit black list option and introduce the data unit.
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Audio ports
These are the ports that the Supervisor X use for the audio bidirectional channel only for VS/VS
units. There is no need to match with the ones configured in the remote units, there are the
following:
Audio RTP port (UDP) (7078-8078): By default 7078.
Audio SIP port (UDP) (5060-6060): By default 5060.
Note: to get the audio working properly you have to check that the remote unit router has the
ports open and correctly mapped; the remote unit needs to have the audio enabled and
configured. It is not necessary to open ports in the Supervisor router, although in case you have
a firewall you must assure that it allows this connection.
11.3 Tabs
Inside this tab you can enable or disable tabs on the main window and on the unit tab.
Fig. 38 – Enable or disable tabs
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11.4 Notifications
In this tab you can configure the parameters that generate notifications and the necessary data
to send the patrol reports by e-mail.
Fig. 39 – Notifications in configuration screen
Notifications
Days without connection for unchecked status: It sets the days an object has to pass without
connection to change form an OK status to a non checked status.
Maximum time offset (min): It sets the time from which the object generates a warning of time
offset with the Supervisor X.
High temperature warning threshold (55ºC): It marks the threshold temperature from which the
unit generates a warning.
Consider hard disk full as failure: Includes the hard disk full as a failure for the unit notifications.
Minimum number of days required with recorded video: it defines a limit below which the unit
generates an insufficient recording days warning, by default the value is 15 days.
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Maximum number of consecutive hours allowed without recording: it sets the hour’s limit a unit
can be without recording, when the unit exceed generates a warning.
E-mail configuration
SMTP server: SMTP server name.
SMTP server port: mail SMTP server port.
Mail to (comma separated): email recipient addresses.
Mail from: sender mail address.
User name: user name mail account, only if the SSL encryption is enabled.
Password: user password mail account only if the SSL encryption is enabled.
Enable SSL encryption: enable SSL encryption to provide privacy to send information between
users.
Note: bear in mind that in case that you have an antivirus installed, you must add the
necessary exceptions to send mails from the Supervisor X, (excludes the SupervisorAPP.exe
application from the bulk mail sending protection).
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11.5 Tools
Here you can change several parameters that affect the files authenticity, the download and the
upgrades management.
Fig. 40 – Tools in configuration screen
File authenticity
Check the signature in a video file: with this option you can check if the video file has been
signed by a Supervisor X, if so it will show a message with the Supervisor X serial number
which has signed the video. Only for VX/VS units.
Check watermarking: From this button you can check if a watermarked image is identically
preserved or it has been changed. For further information please consult the Appendix
Watermark in exported images.
Management
Manage downloads: from this window you can do several simultaneous downloads and
prioritize, pause or delete pending downloads.
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Open upgrades:
The Supervisor X manages the remote upgrades; from the Units window you can examine the
pending upgrades and its unit application, by clicking in the icon
the tab Tools / Management in the Configuration window.
on the status bar and from
With the unit filters as Units by update and Units by version, you can know if there is a new
version for the units and if it’s advisable.
When there are significant pending upgrades, there are reported in the status bar when the
application starts and in the connection status unit panel.
The Supervisor checks automatically in Internet if there are new upgrades available for the
units. The user can decide whether download them and whether send it to the remote units. If
the Supervisor doesn’t have an Internet connection it may read the update package from an
external drive, provided by the manufacturer support department.
Fig. 41 – Tools in configuration screen
Manage upgrades:
Once you have downloaded the necessary upgrades, their implementation is managed from
other window where it possible to manage the ongoing and pending upgrades, set priorities and
upgrade simultaneously up to three units.
This window is available from the Manage upgrades button in the Upgrades window and from
the Tools tab in the Configuration window.
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Fig. 42 – Manage upgrades window
Inside the Units window, in the connection section there is a new button to download from
Internet the upgrade when you don’t have the upgrade file or to upgrade the unit when you
already have it.
Player and video editor.
The Supervisor X has an external video player named Video Player, you can find this
application in the Configuration screen Tools/Management section, in the video events stored in
the Eventlog, and externally is installed in the Supervisor X group. It is only available for VX/VS
units, for further information consult Appendix 4.
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11.6 Database
In this tab are the eventlog management and the data base advanced management command.
Fig. 43 – Data base in configuration screen
Eventlog Management
Eventlog maximum size (MB): The application will show a warning when the memory allocated
to events exceeds the limit reserved. To fix this limit, introduce the size here in megabytes (by
default it’s 2GB).
Number of days to keep the events and images in the event-log (0 to deactivate the deletion):
This option allows you to schedule an automatic eventlog deletion, to deactivate it leave it in 0.
Perform the automatic deletion at the selected hour: schedule an hour to execute the automatic
deletion.
Event types that can be deleted automatically: by clicking in the Select Events button it will
open a window where you can select which events can be deleted. In any case the events
marked as protect against deletion will be deleted.
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Advanced
Execution mode: The option by default is the Stand-Alone mode. In this case the complete
application runs in a unique PC and the database is not shared with other workstations.
If you are interested in the use of multiple Supervisor-Client workstations connected
simultaneously by network to a shared database that is managed by a Supervisor-Server,
please consult the details in the technical note “Installation of multiple network Supervisors”.
Data base / Change: The data base is an .mdb file that contains the remote unit’s information.
This file is placed by default in Windows XP:
C:\Documents and Settings\All Users\Program data\Supervisor VS\Supervisor VS.mdb
And in Windows 7: C:\ProgramData\Supervisor VS\Supervisor VS.mdb
You can select any other database of the same type showing the route where is placed, even
on a different computer.
Note: In the window of change, only the data base location should be changed.
Perform the database compacting at the selected hour: it compacts the data base at the
selected hour, by default is deactivated.
Compact: This option removes all the blank spaces that occupy useless space in the data base.
Perform the backup of the database file (mdb) at the selected hour: it makes a backup of the
mdb file at the selected hour, by default is deactivated.
Repair: The option Repair fixes all the possible mistakes that the records may have, when
writing or deleting transactions.
Location of the database file backup (mdb only): location of the database file.
Change backup folder: change the location of the directory where the backup is stored.
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Clear event log: through this option the cleaning of the event log is managed manually.
In this window is displayed the number of events, the database current size, the automatic
backup file current size and the free disk size.
This file is generated each time there is a database compaction to provide a recovery point in
case that it has not been realized correctly. The days with events appear in red and the day
until we want to delete the information in yellow.
There are three options:

Selective eventlog deletion: depending on the date, mark in the calendar the day until
you want to delete the information and click in the Delete events button.

Delete compaction backup: it deletes the backup file that is created each time you
perform a database compaction.

Delete ALL of the eventlog: it deletes all the events.
Fig. 44 – Eventlog management
Note: The events marked as “protected against deletion” will not be deleted in any case.
Copy database: It allows you to perform a database backup in a different location.
Import units: this option offers the possibility to import objects from other Supervisor X data
base. Axis cameras can be imported, but its data it’s not updated so the user hast to connect to
the camera manually.
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Troubleshooting
There are two basic problems due to the application cannot boot. There are the following:
It cannot found the database
If the Supervisor doesn’t found the database in the configured place it cannot start. The
database cannot be available for multiple reasons: there isn’t access to the unit or the directory
where is placed, is being deleted or moved accidentally, etc.
To resolve it there is available
VS\RestoreDefaultDatabase.bat
an
utility
in
C:\Program
Files\Supervisor
This utility configures the database location in the directory by default in Windows XP
C:\Documents and settings\All Users\Program Data\Supervisor VS\Supervisor VS.mdb and in
Windows 7 in: C:\ProgramData\Supervisor VS. It generates a new empty database to boot the
Supervisor. Once it has been started you can return to configure the data base where it
corresponds.
It cannot found the server
If a Supervisor is configured in client mode and it doesn’t found the server, it cannot boot. The
server can be inaccessible because is badly define, the supervisor has not access to the
server, the server is no operative, etc.
To solve these problems there is a utility in:
C:\Program Files\Supervisor VS\ServerSelector.exe
IT allows to modify the server configuration, or to change the Supervisor from client mode to
Stand-alone mode. Once the change has been made the supervisor can be used again. For
further information please consult the technical note Installation of multiple Supervisor X on a
network.
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Appendix 1 Visual Alarm Verification (VAV)
The VAV is an alarm with enclosed images that the remote unit and the Axis cameras sends to
the Supervisor automatically when an alarm configured for this purpose is activated. A VAV
event has 4 associated images and all the information relative to the alarm.
The same object can send its VAV to two different Supervisors (to a local Supervisor and to a
reception alarm centre, for example..) Consider that if there are multiple network workstations
you only have to send the VAV to the one configured as Server Mode Supervisor, the others
workstations – Client Mode Supervisors – will receive it also.
A. VX/VS unit VAV configuration
1. Configure the VAV in the Supervisor
You have to define a TCP port to listen to the incoming VAV. By default the application use the
6968 port. It can be changed in the VAV port box inside the Option section of the Settings
screen. If you changed it, bear in mind that this data is used for the firewall, router and unit
configuration.
2. Configure the VAV in the Windows firewall
To use the access port of the VAV defined in the Supervisor X, it is necessary to declare it in
the windows firewall. In case of multiple network supervisors you only have to define it in the
supervisor that works in server mode.
For Windows XP, to access to the windows firewall configuration go to Start / Configuration /
Control Panel / Security Center / Windows Firewall, and select the Exceptions tap. To add the
VAV port, click in the button Add Port and declare it:
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You can use any name for the port, but we recommend you to identify it with an explicit name
(Supervisor X incoming VAV for example) to make easy its future management. Enter the
Supervisor configured port number and select the TCP type.
In the exception tap you should check that the services that correspond to the Supervisor X are
enabled and declared: “Supervisor VS Control Center” that is created automatically when the
application is used for the first time and the Supervisor VS incoming VAV that it has been just
created.
3. Configure the VAV in the Supervisor router
If the supervisor connects to the VX/VS units through Internet you must open in the router the
TCP port 6968 – or the port that you had defined in the Supervisor – and re-address it to the
Supervisor PC.
4. Configure the VAV in the VX/VS units
You must define the events as an alarm and mark off each of them with the option “Transmit
Alarm”. This can be done as for the motion detection (VMD) as for the alarm inputs.
In the VX/VS network configuration there have to be defined the IP address of the Supervisor
that is receiving the VAV (can be two) and the VAV listen port (please remember that the port
configured by default is the 6968)
5. Change the warning sound of a new VAV
If you want to change the warning sound of a VAV you can replace the sound file vav.wav in the
application directory by other of the same type.
C:\Program Files\Supervisor VS\vav.wav
The sound is repeated indefinitely while the warning advice last, so the length of the file doesn’t
affects the working.
B. Axis cameras VAV configuration
For the Supervisor X to receive VAV alarms from Axis cameras it is necessary to set up the
option in the configuration, enter in the Supervisor X Configuration and select the Options tab,
in the VAV settings section select Activate VAV for Axis. The VAV’s reception port is 6969.
Remember that it is necessary to open the port in the Windows firewall, follow the steps of the
previous section Configure the VAV in the windows firewall.
The next step is to configure the alarm transmission in the Axis camera; you need the device
user and the password. Once you have connected with the camera select the Events option in
the menu and follow these steps:
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Create a new action rule: Into the Events section, select the Action Rules option, press the Add
button.
Enter the action name and select Enable rule to use it. In the Condition section you can
choose the conditions to activate the image send. Select Detectors and then, the action you
desire, Motion detection or Tampering in case you want to detect the image handling on the
camera. In Schedule select the timetable you want to use.
Into the Actions section you have to specify what type of action is performed when the alarm
conditions are achieved, to program the image send you have to select in Type the Send
images option and in the Stream Profile the JPEG option. Then select the recording
frequency, usually 1 image per second with pre- trigger and post-trigger time. It is important to
specify in the Send only the first option, to only send 4 images because the Supervisor X only
use 4 images per each alarm.
The following option defines the units, described as Recipient, to which the camera sends the
VAV’s, create a new recipient by pressing the New Recipient button.
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A new window will be open where you have to select a name for the recipient; the
communication type with the unit is HTTP and finally the URL or IP address including the
communication port with the Supervisor X, e.g. 192.168.6.14:6969.
Once the recipient or alarm receiving unit is defined, remains to define the name of the file used
to send the images or Base file name.
It is important that the name is written like is described below that way the Supervisor X will
receive it properly. Select the option Add date/time suffix. Write the file name with the
following notation: EVENT###M##.jpg
Where EVENT is replaced by descriptive event names as: VMD###M##.jpg for the motion
detection or Tampering###M##.jpg for the image handling.
If the camera has different views defined it is possible to send VAV’s from a unique view, to do
so change the file name for the following EVENT###M##1##.jpg where the number specifies
the view from we want to send the alarm.
C. Alarm reception
Since an alarm is received until is close and is stored in the Supervisor database, these are the
steps to be continued:
1. Notification
The Supervisor can receive VAVs though is connected to other unit or group at this moment.
When a VAV is received the status bar change to red colour to show that there are pending
alarms and the warning sound is active – unless it’s inhibited – in order to warn that a new VAV
has entered.
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The sound will stop when you click in the speaker icon. The status bar remains in red
colour. If a new VAV is received the speaker will be activated again to warn that a new
VAV has entered, although the previous VAV has not been recognized.
You can inhibit the warning sound for future alarms clicking again in the icon once it has
been silenced. The speaker icon will appear with a forbidden signal that shows its
status. It can be operative by clicking on the icon again.
If you are connected to a unit or group, you could see in the Live Video screen the notifications
of the VAV’s the supervisor is receiving. Press this icon
a new window where you can watch the received alarms.
under the video viewers it opens
You can check all the alarms on the list through the icon
or one by one selecting the VAV
with the mouse right button. It opens a contextual menu with several options to visualize VAV’s
(live video, recorded video or eventlog) or marked as attended.
2. Alarm verification
To access to the last received alarm click in the icon
“direct access to the last VAV
received” you will see the list of unattended VAV. Appearing in the screen the most recent.
Fig. 45 – VAV Screen
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In the event information is included all the concerning data: date and time, alarm date, unit,
alarm input and associated camera.
To check the alarm there are some possibilities:

To display the received images use the displacement
buttons.

To access to the unit information that has generated the VAV: address, client....
(the description field or the remark field can be used to give contact information or
action standards in case of alarm, for example..)

To display the video of the camera in alarm. The Supervisor connects to the unit
and shows automatically the video of the camera in alarm.

Direct access to recorded video
.
3. Recognition and alarm closing
Any time, the user can add a remark to the alarm and decide to protect it against deletion.
The user in charge of the alarm verification will be the one that, once it has been verified,
recognize the alarm by clicking in the Attended VAV button, the simple fact of access to
the VAV event doesn’t suppose it recognition.
Once the VAV has been recognized it disappears from the non attended alarm list, and if there
are some none attended alarms it appears the most recent one on the screen. The date and
time of the alarm recognition and the user who made it are stored in the event information.
4. Alarm Eventlog
The VAV is registered in the eventlog as a type of event “visual alarm verification” and it can be
accessed any time.
With the control buttons of the VAV event you can export a JPG image, export a watermarked
image or create a report with any of the 4 images of the VAV event.
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5. Behaviour of the operator when a VAV is received .Options
Each operator can decide how to behave when a VAV is received. In the Local Settings screen
in the Options section is possible to configure one of the three following options in the dropdown menu “In the reception of an alarm”.

Only notify the alarm in the status bar (default): The operator is who decide in each
case how to operate when a VAV is received.

Show the last alarm event: When a new VAV is received the Supervisor displays
automatically the most recent VAV. If the user is in a different screen, it changes
automatically to the Eventlog, but if is connected to a different unit it doesn’t cut the
connection.

Connect to the alarm unit and show the alarm camera: When a VAV is received the
Supervisor connects automatically to the unit that has sent the VAV and displays the
live video of the camera associated to the alarm. If the user was connected previously
to another unit, is disconnected to connect to the new one.

Attend alarms (VAV) automatically: It recognizes automatically the incoming VAV.
6. Automatic recording of the incoming live video.
If you have decided to connect automatically to the alarm unit and show the associated video of
a VAV, it can be interesting if the incoming video is recorded automatically in the supervisor. In
this case you only have to select the option “record incoming live video automatically” in the
Options section of the Local Settings screen.
Please bear in mind that this option records automatically all the incoming live video that is
being showed in the Supervisor, coming from a VAV or not.
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D. Automatic display of the alarm video in a spot monitor
It’s possible to display automatically in an external monitor, the video of the last camera in
alarm. To use this function is required to have a PAL or VGA monitor connected to the IP
network through a VS-TV unit or a TV connected to a AX-TV unit (please consult the chapter
TV Monitors).
This option is independent of the definition of the operator behaviour when a VAV is received.
To configure an external monitor (AX-TV or VS-TV) as spot monitor you have to go to the TV
Monitors screen, and select the button Monitors Management. Choose the monitor you
wanted to use and edit its configuration: select the option Show automatically video of
incoming alarms.
Fig. 46 – Spot monitor configuration
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You can assign clients to each alarm monitor so that only display selected customer alarms.
By default all the clients are selected for an alarm monitor, if you add a new client it will be
added to the list.
The icon of the monitor selected as spot monitor is marked out with an alarm triangle. The time
that the alarm remains in the monitor until it comes back to the previous monitor view it’s
configured in the monitor management window.
In the status bar there is an icon displaying the alarm monitor status, if there is a dwell time
configured, the icon is displayed as
until the defined time passes, if you click in the icon
the alarm will remain in the monitor until you click it again. Each alarm restarts the VAV dwell
time in the monitor.
If the dwell time is unlimited, the monitor displays the alarm permanently until you click in this
icon
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and the monitor comes back to the previous defined view.
Appendix 2 Watermark in exported images
A. Export images with watermarking
The wartermark allows to export images outside of the Supervisor with the warranty that if there
are modified later the change can be detected.
The watermarked images can be exported from the photos of the photo events, VAV or
report events. There is for this purpose a button to export images with watermarking in
the event buttons panel.
The application opens a new window to introduce the name of the exported BMP file and where
is stored.
B. Watermarking verification
The watermarking verification can be done it from any Supervisor, although if is not the same
that was used to generate the image.
To check the watermarking of an image file (BMP type) use the button “Check Watermarking”
placed in the Options section of the “Local Settings” screen. You should indicate in an explorer
window where is the image file you want to check. This operation can only be carried out by an
administrator user.
If the result of the verification is correct, a message is get it informing that the image has not
been changed.
If the result of the verification is not in agreement, it appears a window with an alteration report
that includes the information of the checked image and over the image, the altered image zones
marked in red. This report of the alteration can be sent to the printer with the “Print” button.
Next is showed an example of an original image (left) exported with watermarking, the same
image altered to eliminate the object that the suspect has in his right hand and the result of the
watermarking verification.
Original image
Altered image
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Fig. 47 – Report of watermarking alteration
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Appendix 3: Templates and configuration sending
The Supervisor X makes easier to add repaired and new units. It offers the possibility to create,
manage and send unit templates and previous VX/VX unit’s configuration. All this options are
available from the configuration tab in the Unit window. The NVX unit doesn’t have the
templates option, they can only makes configuration backups and restore the stored copies.
Fig. 48 – Template and configuration management
Options
Get last configuration: it obtains the last configuration available in the unit, storing it under the
title Last Configuration, if there is a previous one is stored as Previous Configuration.
Templates: a new window appears with the following options.

Create template using last configuration: it creates a template with the last unit
configuration stored; each template is given a name.

Manage templates: It displays a new window where a list with all the available
templates and its data, name, model, version and date are shown, besides the edit
button to change the templates name and the delete button.
Send configuration: when you click in this button a new window appears with the following
options.

Send last configuration: it show a new window with the date, model and version of the
configuration to send, it ask for confirmation.

Send previous configuration: it show a new window with the date, model and version of
the configuration to send, it ask for confirmation.
Send a template: it appears a new window with a list of all the templates available, the
list includes the name, date, model and template version, and it is sorted from high to
low compatibility with the selected unit.

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Change identity and passwords: It offers the possibility to change the identity and passwords in
factory settings units (new or repaired).
Considerations to take into account
To use these options you must bear in mind the following considerations:

This functionality is only compatible with version 3.0 or higher units.

The option Change identity and passwords is compatible only for units with version 4.0
or higher.

It is only available for the administrator Supervisor user.

You can save the configuration of units that are going to be repaired or replaced, to
send it when there are installed again, providing the configuration is compatible.

The templates are generated from existing configurations. There can be applied to units
with the same model and with the same or later version.

A unit can receive either a configuration or a template, but the access to the unit must
be administrator level.

The configurations and templates can be visualized from the Supervisor but there
cannot be edited. To edit a configuration you have to connect to the unit.

There are certain data that the unit has write-protected, there are included in the
configurations and templates but there cannot be modified, there are the following:
o
Identification data: unit name, address, city, zip code, region and country.
o
Connection basic data: IP address, gateway, video port and HTTP port.
o
Passwords: Of all users, administrator, supervisor and operator.
Change identity and passwords
This feature allows you to change identification data and passwords for units with factory
settings, either new or repaired. These are the values that a template or configuration cannot
change.
The first step is to add the unit in the Supervisor data base with a name and an IP address or
select it in case that it exits. Click in the Change identity and passwords button, then select and
modify the data you want to change in the New data to sent to the unit section:

Use master credentials

Change the administrator/supervisor/operator user passwords.

Change the address data.
Choose in the Connection data section the option to change the connection password, this is
the password used to connect and send the data to the unit:
-
Enter other connection password
-
Use the administrator default password
-
Use the administrator password defined in the supervisor for this unit.
Once completed, click in the Send data button, the unit is ready to receive a template or a
previous configuration.
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Configurations and templates

The supervisor can store at least two configurations from each unit; these configurations
are upgraded manually or through a programmed patrol. To obtain manually the last
configuration you have to select the configuration tab and click in the Get last configuration
button.
The supervisor checks if it has a previous configuration and, if it has been modified it is
stored as Previous configuration. You can see the stored configuration clicking in the See
button; it opens a new window where it appears all the data only for reference.
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
The templates are created from units stored configuration and can be applied to several
units not only the one that has create it. When you create a template, you have to assign it
a name and it is displayed in a list along with the model, unit version and creation date.
Configuration and templates sending
When the supervisor sends a configuration to a unit, first it checks that it is the same model and
that the unit version is equal or higher to the configuration’s one. If you send a configuration
from a different version the supervisor displays a warning message advising that the unit could
reject it for not being compatible.
When the supervisor sends a template the ones with the same model and version appears first,
then the ones with previous versions and finally the ones unusable.
You need to have a configuration previously before you send it, if you don’t have it you can
send a template, these are the steps:
Configurations
1. Select the unit in the data base, if the unit does not have factory settings (it is not a repair,
replacement, etc.) click in the Send configuration button and select the configuration you
want to send.
2. If the unit has factory settings click in the Configure button, and change the name and unit
password.
3. Click in the Send configuration button you can choose between sending the last
configuration or the previous one.
Templates
1. Select the unit in the data base, if the unit does not have factory settings (it is not a repair,
replacement, etc.) click in the Send configuration button and select the template you want to
send.
2. If the unit has factory settings click in the Configure button, and change the name and unit
password.
3. Click in the Send configuration button and select a template.
4. Select the template you want it to send and press the button Select template.
User manual - 86
Appendix 4: External video player
The Supervisor X has an external video player named “Video Player”, you can find this
application in the Configuration screen Tools/Management section, in the video events stored in
the Eventlog, and externally is installed in the Supervisor VS group.
The viewer screen consists of a progress bar with the export controls, playback controls and
snapshots.
In the right part of the application there are two windows, at the top one you have to select the
directory where the video is and in the lower one the files to be played.
By default all the video files are selected, if there is a file that you don’t want to select juts
remove the checkbox. The list can be sorted by clicking the column heads.
To play a particular file just double clicks on it.
Other option available is the possibility of join files and creates a single file with the selected
ones; the output file has 256 Mb at the most and is created in the same directory. You can
choose the output resolution between 640x480, 32x240 and 384x288.
To join files you need to know the recording frequency, Auto is the options by default; the
second option Read de frequency from the recorder files is used only when the files are get it
directly from the disk.
Last you can set it manually.
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The application plays raw files. Besides the playback controls, in the File and Video menus we
can find management options for video files.
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User manual - 89
ENGLISH
SUPERVISOR X
User manual
DOCVSSUPUM00EN_150615v650
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