NETGEAR Centria WNDR4700/WNDR4720 Installation Guide

NETGEAR Centria WNDR4700/WNDR4720 Installation Guide
Technical Support
Package Contents
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For indoor use only in all EU countries and Switzerland.
After installing your device, locate the serial number on the label
of your product and use it to register your product at
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website is strongly recommended.
Centria WNDR4700/WNDR4720
Installation Guide
The box contains the following items. If any items are incorrect,
missing, or damaged, contact your NETGEAR dealer.
Note: Only Model
WNDR4720 includes a
hard disk drive (HDD).
Go to http://support.netgear.com for product updates and web
support.
Tray
HDD
(WNDR4720)
Centria
Ethernet cable
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134, USA
July 2012
Power adapter
Note: Your hard disk drive was shipped external to
Centria to protect it from any accidental damage. Please
do ensure when shipping Centria to always remove the
hard drive from the internal slot.
You can use this diagram to cable and connect your router or follow the detailed instructions in this booklet.
Compliance
Declarations of Conformity
1. Prepare your modem.
For complete DoC visit the NETGEAR EU Declarations of Conformity website at:
http://support.netgear.com/app/answers/detail/a_id/11621/.
For GNU General Public License (GPL) related information, visit
http://support.netgear.com/app/answers/detail/a_id/2649
Unplug your modem. If it has a battery
backup, remove the battery.
3. Insert a hard disk drive
(optional).
2. Connect your modem.
Plug in your modem. Put the battery
back in. Then cable the modem to the
router Internet port.
DSL or Cable
Router
4. Power on the router.
Internet
Modem
5. Connect a
computer
6. Launch a browser.
This symbol is placed in accordance with the European Union
Directive 2002/96 on the Waste Electrical and Electronic Equipment
(the WEEE Directive). If disposed of within the European Union, this
product should be treated and recycled in accordance with the laws of
your jurisdiction implementing the WEEE Directive.
Contents
Getting to Know Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Install Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1. Prepare your modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2. Connect your modem. . . . . . . . . . . . . . . . . . . . . . . . . . . 6
4. Power on the router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
5. Connect a computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
6. Launch a browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Install an HDD (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Format the HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Remove a Hard Disk Drive (HDD). . . . . . . . . . . . . . . . . . . . . . 10
Preset Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Wireless Network Settings . . . . . . . . . . . . . . . . . . . . . . . . 13
Join the Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
WPS Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Manual Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Access the Router to Make More Changes. . . . . . . . . . . . . . . 15
Change Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Retrieve Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Format the HDD from the Router Menu . . . . . . . . . . . . . . 17
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
ReadySHARE Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
ReadySHARE Vault App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
ReadySHARE Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
NETGEAR genie App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
NETGEAR genie Mobile App . . . . . . . . . . . . . . . . . . . . . . 21
1
Getting to Know Your Router
Most connectors are on the rear panel.
Power connector
USB
LAN ports
1-4
Power On/Off
Restore
Factory
Settings
WAN
(Internet)
port
The following figure shows the front and side panel.
WPS
WiFi On/Off
Backup
USB port
Card reader
LEDs
The router has buttons on the side and LEDs on the front
•
WPS. Use WPS to add a wireless computer or device to the
network.
•
WiFi On/Off. Turn the wireless radios on and off.
•
Backup. Press for 2 seconds to back up files on a card attached
to the card reader onto the HDD inside the router.
•
USB 3.0 port. Connect a USB device
•
Card reader. Connect an SD, MMC, MS, or MS Pro type card.
4
Table 1. LEDs
LED
Description
Power
• Solid amber. The router is starting up.
• Blinking amber. The firmware is upgrading, or the
Restore Factory Settings button was pressed.
• Solid green. The router is ready.
• Blinking green. The firmware is corrupted. See
www.netgear.com/support.
• Off. Power is not supplied to the router.
Internet
• Solid green. The Internet connection is ready.
• Solid amber. The Ethernet cable connection to the
modem has been detected.
• Off. No Ethernet cable is connected to the modem.
Wireless • Solid blue. The wireless radio is operating in either 2.4
GHz or 5 GHz mode.
• Blinking: The router is in WPS mode.
• Off. The wireless radios are off for both 2.4 GHz and 5
GHz.
USB
• Solid blue: The router has accepted the USB device. The
USB device is ready to be used.
• Blinking blue: A USB HDD is plugged in and is trying to
connect.
• Off: No USB device is connected, someone clicked the
Safely Remove Hardware button and it is now safe to
remove the attached USB device.
HDD
• Solid green: The internal HDD is working fine;
• Solid green plus red: The HDD is 85% full.
• Blinking green: Someone pressed the Backup button;
SD card data is being copied to the internal HDD.
• Blinking green and red: The HDD is 95% full.
• Solid red: The HDD is not formatted, the HDD connection
is loose, or failure alert.
• Off: No internal HDD is connected.
5
Install Your Router
Make sure that your Internet service is active before you install the
router. Follow steps 1 through 5.
1. Prepare your modem.
a. Unplug your modem’s power.
b. If the modem has a battery
backup, remove its batteries.
c. If your modem was already
connected to another router,
disconnect the cable
between your modem and
that router.
Now your modem should be
turned off and cabled only to the
wall jack for your Internet service.
1
DSL or cable
Internet
Modem
2. Connect your modem.
2
Router
b
a
Modem
a. Plug in and turn on your modem. (Replace the batteries if you
removed them previously.)
b. With the yellow Ethernet cable that came with the router,
connect your modem to the Internet port of your router.
6
3. Install a hard disk drive (optional).
3
For details, see Install an HDD
(Optional) on page 9.
4. Power on the router.
On/Off
Router
4
Modem
a. Connect the power adapter to the router and plug the power
adapter into an outlet.
b. Before going to Step 5, wait for the Wireless LED on the
front panel of the router to turn on. If none of the LEDs on
the front panel are on, press the Power On/Off button on
the rear panel of the router.
7
5. Connect a computer.
Router
Modem
5
You can use an Ethernet cable (not included) or connect
wirelessly.
•
Use the Ethernet cable to connect your computer to an
Ethernet port on your router.
•
Or, connect wirelessly by using the preset wireless security
settings located on the label on the bottom of the router.
6. Launch a browser.
• If a web page does not open,
close and reopen the browser
and type http://routerlogin.net
in the address bar or see
Troubleshooting on page 17.
6
•
If you installed an HDD, you can
format it when prompted, or do that later.
•
During installation, you can download and install the
ReadySHARE Vault app, or do that later. ReadySHARE Vault
lets you manage your backups from your computer. See
ReadySHARE Vault App on page 18.
8
Install an HDD (Optional)
You can install a hard disk drive (HDD) in the router. The router
supports both 1-inch and 0.75-inch SATA HDDs.

To install a hard disk drive:
1. Make sure the router is
turned off.
2. Open the router side door and
move the internal latch down
as shown.
This allows you to insert the
HDD.
3. If you are installing a 
0.75-inch HDD, insert the tray
into the router.
Follow the THIS SIDE UP and
the BACK OF PRODUCT
signs on the tray to place it in
the correct orientation.
9
4. Insert the HDD.
The SATA
interface is up.
5. Close the latch to secure the
HDD place.
6. Close the side door of the
router.
Note: If the latch is not in the
correct position or the HDD is
inserted in the wrong direction,
then the side door to the router
cannot be closed.
If the internal HDD is not
formatted, the HDD LED turns red.
Format the HDD
If you install the HDD during your initial router setup, the router
detects it and prompts you to format the HDD. You can follow the
prompts to do so, or wait until later and log in to the router to format
the HDD from the router menu. See Format the HDD from the Router
Menu on page 17.
Remove a Hard Disk Drive (HDD)

To remove the HDD:
1. Make sure that the router is
turned off.
10
2. Open the router side door
and release the internal latch
as shown.
3. Grab the top and bottom of
the HDD with your fingers
and pull to remove it.
4. If you removed a 0.75-inch
HDD, remove the tray from
the router.
5. Be sure to place the latch
back to the left so that the
router side door can be
closed.
11
Preset Wireless Security
This product has a unique WiFi network name (SSID) and network
key (password). The default SSID and network key (password) are
uniquely generated for every device, like a serial number, to protect
and maximize your wireless security. This information is on the label
on the bottom of the product.
NETGEAR recommends that you do not change the preset WiFi
network name (SSID) and network key (password). If you do change
the settings, the security SSID and password on the bottom of the
product no longer apply.
12
Wireless Network Settings
Record the default preset wireless settings that are printed on the
label in the space below for easy reference.
WiFi Network Name (SSID):
Network Key (Password):
If you change the default settings, record them here for easy
reference, and then store this booklet in a safe place:
WiFi Network Name (SSID):
Network Key (Password):
To retrieve or update your wireless password, type 
www.routerlogin.net in a web browser and log in using the default
user name (admin) and password (password).
Select Wireless Settings to locate your wireless password.
13
Join the Wireless Network
Choose the WPS method or the manual method to join your wireless
network.
WPS Method
Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi
network without typing its password. Instead, you press a button or
enter a PIN. NETGEAR calls WPS Push 'N' Connect.
Some older WiFi equipment is not compatible with WPS. WPS works
only with WPA2 or WPA wireless security.

To use WPS to join the wireless network:
1. Press the WPS button on the side of the router.
2. Within 2 minutes, press the WPS button on your wireless computer
or device, or follow the WPS instructions that came with the device.
The WPS process sets up your wireless computer with the
network password, and connects you to the wireless network.
Manual Method
With the manual method, you choose the network that you want, and
type its password to connect.

To connect manually:
1. On your computer or wireless device, open the software that
manages your wireless connections. This software scans for all
wireless networks in your area.
2. Look for your network and select it.
The unique WiFi network name (SSID) and password are on the
router’s label. If you changed these settings, then look for the
network name that you set up.
3. Enter the router password and click Connect.
14
Access the Router to Make More Changes
After you use NETGEAR genie to set up the router, you can log in to
the router to view or change its settings.

To log in to the router:
1. Launch a web browser from a computer or wireless devices that
is connected to the router.
2. Type www.routerlogin.net or www.routerlogin.com in the
address field of the browser. A login screen displays:
admin
********
3. Enter admin for the user name and password for the password.
The router Basic Home screen displays:
See the User Manual for more information about the router
screens.
15
Change Your Password

To change the password for the router user name:
1. Log in to the router.
2. Select Administration > Set Password to display the Set
Password screen:
3. Type your old password and type the new password twice.
NETGEAR recommends that you use the password recovery
feature when you change your password.
4. Select the Enable Password Recovery check box.
5. You are prompted to select security questions and type the
answers, which are saved.
6. Click Apply.
Retrieve Your Password

To use password recovery to retrieve a forgotten password:
You need to enable password recovery as described in the previous
section in order to use this feature.
1. Launch a web browser from a computer or wireless device that
is connected to the router.
2. Type www.routerlogin.net or www.routerlogin.com in the
address field of the browser.
3. When the login screen displays, click Cancel.
You are prompted to enter your saved answers so that you can
log in to the router.
16
Format the HDD from the Router Menu
1. Select Advanced > Storage > Advanced Settings.
2. Click the Format Internal Hard Drive button.
Troubleshooting
If you turn off the router when an HDD is installed, wait 2 seconds
before turning it back on to give the HDD enough time to reset.
If the HDD LED is red and it used to be green, the HDD connection
could be loose. Turn off the router. Disconnect the HDD, and then
connect it again. Turn the router on and check the HDD LED.
If the browser does not display the web page:
•
Make sure that the computer is connected to one of the four LAN
Ethernet ports, or wirelessly to the router.
•
Make sure that the router has power and that the WiFi LED is lit.
•
Close and reopen the browser to make sure that the browser
does not cache the previous page.
•
Type http://routerlogin.net.
•
If the computer is set to a static or fixed IP address (this is
uncommon), change it to get its IP address from the router.
17
ReadySHARE Access
After installation and setup, you can insert a USB storage device into
the USB port on the router and share the contents with other network
users. (If your USB device has special drivers, it is not compatible.)
Note: If your USB device requires a power supply, you must use it
when connecting your USB device to a NETGEAR router or gateway.
It might take up to 2 minutes before the USB drive is ready for sharing
after it is connected to the router.

To access your internal HDD or a USB device:
On Windows systems, use any of these methods:
•
Select Start > Run and enter \\readyshare in the dialog box. 
Click OK.
•
Open Explorer or Safari and enter \\readyshare in the address
bar.
•
Open My Network Places and enter \\readyshare in the address
bar.

On Mac systems, do this:
1. Select Go > Connect to Server.
2. Enter smb://readyshare as the Server Address.
3. Click Connect.
The readyshareconnect.exe file (for Windows) is available to
download here: www.netgear.com/readyshare.
ReadySHARE Vault App
ReadySHARE Vault lets you easily back up files from your Windows
computer onto a hard disk drive (HDD) inside your router or to a USB
disk attached to the router USB port. To learn about ReadySHARE
Vault or to download and install it, visit www.netgear.com/readyshare.
18
ReadySHARE Printer
ReadySHARE Printer lets you connect a USB printer to the router’s
USB port, and access it wirelessly.

To set up ReadySHARE Printer:
1. Connect the USB printer to the router’s USB port with a USB
printer cable.
2. On each computer that will share the printer:
a. Install the current USB printer driver software (available from
the printer manufacturer).
b. Download and install the NETGEAR USB Control Center
utility (available in the ReadySHARE Printer area at
(www.netgear.com/readyshare).
c. Select the language.
3. If prompted, select the printer and click the Connect button for
each computer.
Once the connection is established on the first computer, the
status changes to Manually connected by xxx.
The utility on each computer handles the printing queue. After you
have completed step 3 for all computers, the status of the printer
should appear as Available on each computer.
•
The USB Control Center utility must be running for the computer
to print to the USB printer attached to the router. If you exit the
utility, printing does not work.
•
Some firewall software, such as Comodo, blocks the
ReadySHARE Print utility from accessing the USB printer. If you
do not see the printer in the utility, you can disable the firewall
temporarily to allow the utility to work.
For information about using ReadySHARE Printer, see the User
Manual by clicking the Documentation link in the router management
interface or on the Support website (http://support.netgear.com).
19
NETGEAR genie App
The genie app is your home network dashboard. It lets you easily
view, manage, and control your entire home network, and helps you
fix common network problems. You can use the genie app or the
genie mobile app.
Internet
WiFi Connection
Router Settings
STATUS GOOD
STATUS Connected
Click here
Network Map
Parental Controls
ReadySHARE
Number of devices 16
Click here
Click here
genie app
Visit the NETGEAR genie web page at: www.netgear.com/genie.
From the genie app, you can do the following:
•
Internet. Monitor and repair Internet connectivity issues for both
wired and wireless connections.
•
WiFi Connection. View or change your router wireless settings.
•
Router Settings. Log in to your router to view or change its
settings.
•
Network map. View network devices connected to your network.
•
Parental Controls. Manage parental controls to protect devices
in your network from inappropriate content.
•
ReadySHARE. If you connected a USB storage device or printer
to the USB port on the router, then you can access its contents.
•
Support. Support FAQs are available on your computer without
an Internet connection. You can get answers to common router
issues here. Some simple network tools are available to help you
debug the network as well.
20
NETGEAR genie Mobile App

To install the genie mobile app:
1. Use your mobile device to navigate to the Apple AppStore or
Google Play for Android, and search for NETGEAR genie. You
can use the following QR codes to speed up this process:
iPad App
iPhone App
Android App
2. Install the app on your iPad or phone.
3. Launch the app, and it displays the dashboard screen.
To use this app, you need a 
WiFi connection from your
phone or iPad to your NETGEAR
home network.
• Manage WiFi settings and guest
access for your home network.
• View a map of your network.
• Set up or manage Parental
Controls.
• Use Traffic Meter to check your
Internet usage.
• With My Media, play media on
devices on your network.
21
© 2012 NETGEAR, Inc. All rights reserved.
No part of this publication may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language in any form or by
any means without the written permission of NETGEAR, Inc.
DO NOT stack equipment, or place equipment in tight spaces or in drawers.
Be sure that your equipment at least 2 inches (5 cm) of air space.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks
and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the
United States and/or other countries. Information is subject to change without
notice. Other brand and product names are registered trademarks or
trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or
reliability, NETGEAR reserves the right to make changes to the products
described in this document without notice. NETGEAR does not assume any
liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
22
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