Network Camera VB-R11 Installation Guide

Network Camera VB-R11 Installation Guide
Please be sure to read the “Safety Precautions” section for correct use. After reading this
Installation Guide, keep it in a readily accessible location for future reference. This camera is
for indoor use only.
* Some cameras are not available in certain countries or regions.
camera yourself. Doing so may result in unforeseen accidents such as dropping
the camera or electric shock.
Setup CD-ROM
Ceiling Plate
Dedicated wrench
Dedicated accessory used to install the camera recessed into a wall or ceiling.
Plenum Mounting Kit SR11-P-VB
Pendant Mounting Kit PC640-VB
Dedicated accessory is used to install the camera to the end of pipe that extends from high ceilings,
such as in big-box stores.
Dome Unit DU10-S-VB
Canon AC Adapter PA-V18
Dedicated AC adapter for this camera.
© CANON INC. 2015
Printed in Japan
Symbols Indicating Safety Precautions
This Installation Guide uses the following symbols to indicate important information the user should
know in order to use the product safely. Explanations are provided for each symbol so that users
will understand the level of importance for each. Be sure to observe these items.
Failure to follow the instructions accompanied by this symbol may result
in death or serious injury.
Failure to follow the instructions accompanied by this symbol may result in
Failure to follow the instructions accompanied by this symbol may result
in property damage.
Part Names
10 11
3 4
Serial_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Please refer to the installation procedures or the Appendix – Specifications for specifications not
listed below.
Viewing Angle
Min. Subject Illumination
Pan Angle Range
Tilt Angle Range
30x optical zoom (20x digital zoom) lens with auto focus
For 16:9 aspect ratios
Horizontal: 58.4° (W) – 2.1° (T)
Vertical: 34.1° (W) – 1.2° (T)
For 4:3 aspect ratios
Horizontal: 58.4° (W) – 2.1° (T)
Vertical: 45.0° (W) – 1.6° (T)
Day Mode (color):
0.03 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE)
Night Mode (monochrome):
0.002 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE)
When using the Dome Unit (Smoked) (sold separately)
Day Mode (color):
0.06 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE)
Night Mode (monochrome):
0.004 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE)
360° continuous panning
180º (ceiling-mounted position: 0º – 180º)
When the horizontal direction of the camera is 0°
Memory card slot
•Insert a memory card before installing the camera.
•When using a memory card with the camera for the first time,
it is recommended to format the card after inserting it into
the camera (please refer to the “Operation Guide” > “Setting
Page” > “Memory Card”).
•Always unmount the memory card before removing it (please
refer to the “Operation Guide” > “Setting Page” > “Memory
Using the Dome Unit (sold separately)
Remove the dome case from the camera, then remove the dome cover holder and dome flange,
and replace with the smoked dome.
•Take care when replacing so as
not to scratch the dome cover.
Dome flange
Notes on Power Supply
1. Dome case lock screw / 2. Dome case / 3. Interface cover lock screw / 4. Interface cover
5. Power connection terminal / 6. 100Base-TX LAN connector /
7. Audio input terminal (common LINE IN and MIC IN) / 8. Audio output terminal (LINE OUT) /
9. External device I/O terminals / 10. Reset switch / 11. Memory card slot / 12. Lens unit /
13. Mounting-release button
Network Terminal
LAN x 1 (RJ45, 100Base-TX (auto/full-duplex/half-duplex))
Audio Input Terminal
3.5 mm ( 0.14 in.) mini-jack connector (monaural)
(Common for LINE IN & MIC IN) LINE IN (connect to an amplifier microphone) or MIC IN (connect to a microphone w/o amplifier)
Switch LINE IN/MIC IN in the setting page.
Audio Output Terminal 3.5 mm ( 0.14 in.) mini-jack connector (monaural)
LINE OUT (connect to an amplifier speaker)
External Device I/O Terminal Input x 2, Output x 2
Memory Card*
SD Memory Card, SDHC Memory Card, SDXC Memory Card Compatible.
Recorded Content: Log, Video (Event, Manual, ONVIF, Timer, Upload)
Frame Rate: Max. 1 fps (JPEG)
Max. 30 fps (H.264)
* Use CLASS 10 cards. Cards under CLASS 10 may not have sufficient performance for tasks
such as video recording.
Dome cover
Smoked dome cover
Dome cover holder
MAC_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Failure to do so may result in fire or electric shock.
The contents of this guide are subject to change without any prior notice.
Installation Precautions
Failure to do so may result in fire or electric shock.
Remove the dome case and place the memory card in the
memory card slot.
To remove the memory card, push it in all the way until the
card slightly pops out and remove.
*1 Ceiling mount holes
*2 Junction box fixing holes
*3 Ceiling mount holes position
*4 Junction box fixing holes
•If thunder starts, stop installation or inspection etc. and do not touch the camera or
continue connecting the cable.
•Do not disassemble or modify the camera.
•Do not damage the connecting cable.
•Do not spray the camera with water, or otherwise make it wet.
•Do not insert foreign objects such as water or metal into the camera.
•Do not use flammable sprays near the camera.
•Do not leave LAN cables, external power supply, or the power connector for the AC
adapter (sold separately) connected when the camera is not in use for long periods.
•Do not use flammable solvents such as alcohol, paint thinner or benzine when cleaning
the camera.
Failure to do so may result in fire or electric shock.
5 6 7 8
•Only use the dedicated AC Adapter (sold separately) for AC power.
•Do not set any heavy objects on the power cable (or the LAN cable for a PoE power
•Do not pull, forcibly bend, scratch, or modify the power cable (or the LAN cable for a
PoE power supply).
•Do not cover or wrap the AC adapter (sold separately) with cloth or blankets.
Unit: mm (in.)
Using a Memory Card
Safety Precautions
•Places in direct sunlight, near heat-generating objects, or locations subject to high
•Places near fire sources or flammable solvents (alcohol, thinner, fuel, etc.)
•Humid or dusty places
•Places subject to oily smoke or steam
•Places subject to sea air
•Confined or enclosed places
83.5 (3-9/32) (*4)
85.7 (3-3/8) (*3,*4)
Precautions for Use
Contains reference information for operation or additional
Do not install in the following places:
1. Align the marks on the camera and the dome case and
turn it clockwise to attach it.
2. Tighten the dome case lock screw with the dedicated
Unit: mm (in.)
10- 4.5 ( 0.18) (*2)
•We recommend the installation of a lightning arrester (a surge protection device) as a measure against
failures caused by lightning strikes. Refer to our website for details.
Important This symbol indicates important or restricted items.
Attaching the dome case
4- 4.5( 0.18) (*1)
•Take care not to damage wiring or piping.
Failure to do so may result in damage to peripheral items.
•If you discover defective conditions such as smoke, strange sounds, heat or strange
odors, immediately stop using the camera and contact your nearest dealer.
Fire or electric shock may result from continued use of the product.
Smoked dome cover.
Loosen the dome case lock screw with the dedicated
wrench and rotate it counter-clockwise to remove it.
Camera mounting tab
Dedicated accessory used to install the camera recessed into a ceiling. The part projecting out
within the ceiling can be covered.
Dome case removal method
8.2 (0.32)
46 (1-13/16) (*4)
Recessed Mounting Kit SR11-S-VB
165 ( 6.50)
27 (1.06)
15(0.59) (*4)
The following accessories can be purchased separately as necessary. Some accessories are not
available in certain countries or regions.
•Do not turn the camera rotator by hand.
•Do not install on an unstable surface. Also, make sure the camera is installed ±5°or less
•After turning off the power, do not turn the power on again for at least five seconds.
•Take measures to remove static electricity before performing any procedures.
•If there is condensation, please wait to power on, until the condensation dissipates.
Failure to do so may result in malfunction.
85.7(3-3/8) (*3)
Dome case attachment/detachment method
Dedicated wrench
26 (1.02)
•Do not touch the edges of metal parts with bare hands.
•Take care not to catch your fingers when installing.
Failure to do so may result in injuries.
Check Included Items
Camera Installation Guide (This document)
Warranty Card
Power connector
•Do not install in unstable places, places subject to significant vibration or impact, or
places subject to salt damage or corrosive gas.
•Be sure to attach the safety wire when installing the camera.
Failure to do so may result in the camera falling or other accidents.
Caution Request a professional installer for all installation work. Never try to install the
Cover at open position
Camera mounting tab slots
WARNING To reduce a risk of fire or electric shock, do not expose this product to rain or
•This installation should be made by a qualified service person and should conform to
all local codes.
•When installing, make sure the surface is capable of withstanding the total weight of the
camera and accessories, and that it is sufficiently reinforced.
•Be sure to use installation screws designed for the type of surface the camera is to be
•Periodically check the parts and screws for rust and loosening, in order to prevent
injuries and equipment damage due to falling items.
Set the IP address and other network information on the camera using the “Camera Management
Tool” on the Setup CD-ROM.
For details on how to operate the “Camera Management Tool”, please refer to the “Camera
Management Tool User Manual”.
199 (7.83)
Installation Guide
Before installing the camera
30 (1.18)
(RJ45 connector location)
For installation or inspection of this camera, consult the dealer where you purchased
the product.
9 )
19 .83
Network Camera
External Dimensions
85.7 (3-3/8) (*4)
Operating Environment Temperature:
AC, DC, PoE: -10°C – +50°C (+14°F – +122°F)
Humidity: 5% – 85% (without condensation)
Storage Environment Temperature: -30°C – +60°C (-22°F – +140°F)
Humidity: 5% – 90% (without condensation)
Installation Method
Ceiling mount
Canon will not guarantee proper operation if the cameras are installed on surfaces where the
angle is more than ±5° from horizontal or on walls, because this will put a heavy load onto
sliding mechanical parts and may affect durability.
PoE: PoE power supply via LAN connector (IEEE802.3at Type1 compliant)
Power Supply
AC Adapter: PA-V18 (100 – 240 V AC) (sold separately)
External power source: 24 V AC/12 V DC
Power Consumption
PoE: Max. approx. 9.5 W
AC Adapter PA-V18: Max. approx. 9.6 W (100 V AC)
Max. approx. 9.8 W (240 V AC)
DC: Max. approx. 8.8 W
AC: Max. approx. 9.2 W
Approx. 1990 g (4.39 lb.)
Dedicated wrench
Installing the Camera
External Device I/O Terminals
Removing the camera
External device I/O terminals consist of two input and output systems each. Viewer can be used
to check external device input status and control output to an external device (please refer to the
“Operation Guide” > “External device output operation” and “Event display panel”).
Remove the dome case, and while pushing the mounting-release button, rotate it counterclockwise to remove.
Direct-mounting on ceiling
1 -1 1 -2
External Device Input Terminals (IN1, IN2)
External device input terminals consist of two sets (IN1, IN2) of two terminals, with the negative
terminals connected to the camera interior GND. Connecting cables to the positive and negative
terminals and opening or closing the circuit notifies the Viewer.
•When connecting sensors and switches, connect terminals that are electrically isolated from the
respective power and GND.
•Do not push the external device I/O terminal button with too much force. Doing so may cause the button
to remain pushed-in.
d. Safety wire
External device output terminals consist of two sets (OUT1, OUT2) of two terminals. The sets
have no polarity. Controls from the viewer can be used to open and close the circuit between the
terminals. Using optical couplers, the output terminals are isolated from the camera’s internal
Connecting the Camera
a. Template
Using an external power supply
1 -3 Power Connection
Power can be supplied to the camera in the three ways described below. Please be sure to read
the user manual for the dedicated power supply before use.
•Power supply should conform to all local codes.
•The power supply should also comply with IEC/UL60950-1 (SELV/LPS) standards.
•The camera does not have a power switch. Connecting and disconnecting the LAN cable (PoE power
supply), AC adapter, or external power supply plug turns the power ON and OFF, respectively.
•When the camera needs to be rebooted, perform the reboot operation from the camera setting page
(please refer to the “Operation Guide” > “Setting Page” > “Maintenance”).
Connect the cable after hooking around
the tab, to prevent accidental removal.
b. Ceiling plate
If the cables cannot be stored above a ceiling
If the cables cannot be stored above a ceiling made
of concrete, etc., break the cutout section of the dome
case using pliers to remove the section to guide the
Cutout section
Attaching to a junction box
Attach the ceiling plate to the junction box after confirming the fixing holes locations with the
external dimensions diagram.
Ceiling recessed mounting
•Check with your dealer for more information about PoE HUB and Midspan technology.
Midspan (a LAN cable power supply device) is a device that, like a PoE HUB, supplies power to the
camera via a LAN cable.
•Some PoE HUBs allow the limitation of currents for each port, but applying limits may interfere with
performance. If using this type of PoE HUB, do not limit the operating current.
•Some PoE HUBs have limits for the total current consumption for the ports which can interfere with
performance when multiple ports are in use. For more information, check the instruction guide for your
•When the camera is connected to both a PoE HUB and an external power supply (12 V DC or 24 V AC),
power from the power supply first connected is given priority. But when both power supplies are
connected, according to the combination, problems such as failure of the network connection may
occur. When a problem has occurred, either shut off the PoE HUB power supply setting or use the AC
adapter that is sold separately as the external power supply.
Mount using Recessed Mounting Kit or Plenum
Mounting Kit (each sold separately). For details
please refer to the Installation Guide included with
the kit.
External Power Supply
12 V DC or 24 V AC input can be used.
Connect the power connector included in the package, as shown below.
Resetting the camera
Tightening torque: 0.25 N·m (max.)
Remove the dome case, and push in the power cable while pressing the reset switch. Release the
switch once the LED starts to flash. When the LED stops flashing, the reset procedure is complete.
Approx. 5 – 7 mm
(0.20 – 0.28 in.)
Mount using the Pendant Mounting Kit (sold separately).
For details please refer to the Installation Guide included with the kit.
1 -1 12 V DC can be connected in a non-polar configuration.
Ceiling pendant mounting
Power connector
1 -2
•The power supply should be within the following voltage range.
•24 V AC: Voltage fluctuation within ±10% of 24 V AC (50 Hz or
60 Hz ±0.5 Hz or less)
Current supply capacity of at least 1.0 A per camera
•12 V DC: Voltage fluctuation within ±10% of 12 V DC
Current supply capacity of at least 1.5 A per camera
•When using a 12 V DC battery power supply, be sure to connect
resistors of at least 0.5 – 1.0 Ω/20 W in series to the power line.
•For an external power supply, use a double-insulated device.
Recommended Power Cables [Reference]
Cable (AWG)
2.5 cm (1.0 in.)
Pass necessary cables for
connecting the camera through
the pipe.
Conductor size mm
( 0.020)
( 0.026)
( 0.032)
( 0.041)
( 0.051)
12 V DC maximum cable lengthm
24 V AC maximum cable lengthm
Use UL cable (UL-1015 or equivalent) for 12 V DC or 24 V AC wiring.
The load connected to the output terminals should be within the following rating range.
Rating between output terminals:
Internal Connection Diagram
Maximum voltage 50 V DC
+3.3 V
Continuous load current at or below 100 mA
1 kΩ
10 kΩ
10 kΩ
On resistance: Max. 30 Ω
Adaptive wiring for external device cables
Solid conductor AWG: No. 28 – 22
Conductor size: 0.32 – 0.65 mm ( 0.013 – 0.026 in.)
Cable strip should be approx. 8 – 9 mm (0.31 – 0.35 in.).
with Pendant
Mounting Kit
Input terminal
IN1, IN2
External device
Output terminal
AC Adapter
Each audio input/output terminal only has one input system and one output system.
Connecting the camera to an audio input/output device such as a microphone or a speaker with
an amplifier allows you to send/receive audio through the Viewer.
Use the 3.5 mm ( 0.14 in.) monaural mini-jack connector to connect an audio input/output
Audio Input Terminal Common LINE IN/MIC IN (monaural input)
Although the camera only has a single audio input system, it supports two types of microphone
input: LINE IN and MIC IN. Before using the audio input, please confirm the [Audio Input] on
the Setting Page (please refer to the “Operation Guide” > “Audio Input”). LINE IN is selected by
Input terminal: 3.5 mm ( 0.14 in.) mini jack (monaural)
•Dynamic MIC IN
Input impedance: 1.75 kΩ ±20%
* Supported microphones: Output impedance: 400 – 600 Ω
•Condenser MIC IN
Input impedance (microphone bias resistance): 2.2 kΩ ±20%
Microphone power supply: plug-in power (voltage: 1.8 V)
* Supported microphones: Condenser microphones with plug-in power support
Input level: Max. 1 Vp-p
* Use a microphone with an amplifier.
Audio Output Terminal LINE OUT (monaural output)
Connect the camera to a speaker with an amplifier. Audio can be sent to the speaker from the
Output terminal: 3.5 mm ( 0.14 in.) mini jack (monaural)
Output level: Max. 1 Vp-p
* Use a speaker with an amplifier.
Only for European Union and EEA (Norway, Iceland and Liechtenstein)
These symbols indicate that this product is not to be disposed of with your household waste,
according to the WEEE Directive (2012/19/EU), the Battery Directive
(2006/66/EC) and/or national legislation implementing those Directives.
If a chemical symbol is printed beneath the symbol shown above, in
accordance with the Battery Directive, this indicates that a heavy metal
(Hg = Mercury, Cd = Cadmium, Pb = Lead) is present in this battery or
accumulator at a concentration above an applicable threshold specified in
the Battery Directive.
This product should be handed over to a designated collection point, e.g., on an authorized
one-for-one basis when you buy a new similar product or to an authorized collection site for
recycling waste electrical and electronic equipment (EEE) and batteries and accumulators.
Improper handling of this type of waste could have a possible impact on the environment and
human health due to potentially hazardous substances that are generally associated with EEE.
Your cooperation in the correct disposal of this product will contribute to the effective usage of
natural resources.
For more information about the recycling of this product, please contact your local city office,
waste authority, approved scheme or your household waste disposal service or visit www., or
Please use the dedicated AC Adapter (sold separately).
M4* × 4
External device
0.1 µF
Audio Input/Output Terminals
PoE (Power over Ethernet)
The camera supports PoE functions. Power can be supplied to the camera by using a LAN cable
connected to a PoE HUB that conforms to the IEEE802.3at Type1 standard.
e. LAN cable
External Device Output Terminals (OUT1, OUT2)
Internal controller
c. Interface cover
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands
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