VocoPro DA-3800 PRO Specifications

VocoPro DA-3800 PRO Specifications
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Epson Stylus Pro 3800
®
PRINTER GUIDE
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation. The information contained herein is designed only for use with
these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
Trademarks
Epson and Epson Stylus are registered trademarks, and Epson UltraChromeK3 and Exceed Your Vision are
trademarks of Seiko Epson Corporation.
UltraSmooth is a registered trademark, PhotoEnhance is a trademark, and Epson Preferred and Epson Store are
service marks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.
The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
Legal Notices
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of
this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or
any consumable products other than those designated as Original Epson Products or Epson Approved Products by
Seiko Epson Corporation.
© 2006 Epson America, Inc. 10/06
CPD-22652
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FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
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5
Contents
Introduction
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . 9
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Options and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1 Setting Up the Printer On a Network
Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Configuring the Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing the Software for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Adding the Printer in Mac OS X 10.4.x . . . . . . . . . . . . . . . . . . . . . 19
Adding the Printer in Mac OS X 10.3.9 . . . . . . . . . . . . . . . . . . . . . 20
Installing the Software for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Adding the Network Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Installing the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
2 Handling Paper and Other Media
Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . 31
Choosing the Correct Paper Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Loading Paper in the Auto Sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . . 35
Loading Paper Into the Rear Manual Feed Slot . . . . . . . . . . . . . . . . . . . 38
Loading Paper Into the Front Manual Feed Slot . . . . . . . . . . . . . . . . . . 40
Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . . . . 44
Using Special Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Creating a Paper Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Selecting a Paper Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
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6 | Contents
3 Printing with Epson Drivers for Macintosh
Choosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Choosing Color Management and Paper Configuration Options . . . . . 55
Choosing Expansion Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . . . . . 58
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . 59
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Checking Ink and Maintenance Status . . . . . . . . . . . . . . . . . . . . . . . . . 62
4 Printing with Epson Drivers for Windows
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Choosing Paper and Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Choosing Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Choosing Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . 74
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Managing Prints Using the Progress Meter . . . . . . . . . . . . . . . . . . . 76
Setting Monitoring Preferences and Optimizing Print Speed . . . . . 77
5 Maintaining and Transporting the Printer
Checking Printer Status and Part Life . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Printing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Viewing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . 84
Running a Power Cleaning Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Performing Additional Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . . 93
Changing the Black Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . 94
Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Adjusting the LCD Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Replacing the Maintenance Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
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Contents | 7
Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . 101
Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . 101
Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . 102
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Downloading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
6 Solving Problems
Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Solving Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . . 119
Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Paper Skews When Printing on Large Format Media . . . . . . . . . . 121
Paper Feed or Paper Jam Problems . . . . . . . . . . . . . . . . . . . . . . . . 121
A Specifications
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Index
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8 | Contents
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9
Introduction
This Printer Guide provides basic information for using your printer.
It describes how to select and load paper, choose software settings for the
best printing results, and install the printer software in a network
environment. It also includes instructions for replacing your ink cartridges
and performing other maintenance procedures, and how to troubleshoot
problems.
For additional information, see the following:
•
The Start Here sheet explains how to set up your printer, install the
software for a USB connection, and load paper. Be sure to follow these
instructions to set up your printer correctly. If you are connecting the
printer to a network, you also need to see Chapter 1 in this Printer Guide
for software installation instructions.
•
The on-screen Network Guide on the CD-ROM describes how to set up
and configure the printer for use on a network.
•
The on-screen User’s Guide on the CD-ROM provides complete
information about your printer. You can read the guide using a web
browser, such as SafariTM 1.0 or later, Mozilla® FireFox® 1.0 or later, or
Netscape® Navigator® or Microsoft® Internet Explorer, versions 4.0 or
later.
Warnings, Cautions, Notes, and Tips
These symbols are used in this book:
WARNINGS
Cautions
Notes
Tips
must be followed carefully to avoid bodily injury.
must be observed to avoid damage to your equipment.
contain important information about your printer.
contain additional hints on how to get the most out of your printer.
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10 | Introduction
Macintosh System Requirements
To use your printer in either a stand-alone or peer-to-peer network
environment, your Macintosh® system should meet these requirements:
Caution: Using an
improperly shielded
cable—especially a
cable more than 10 feet
long—may cause the
printer to malfunction.
Note: USB 2.0 is
required to allow the
printer to run at full
speed.
•
Mac OS X 10.3.9 to 10.4.x
•
PowerPC G5, Intel, or higher processor
•
At least 1GB of RAM (2GB or more recommended)
•
At least 100MB of free hard disk space to install the software and at least
30GB of free hard disk space for processing files
•
Quad-speed (4×) or faster CD-ROM or DVD drive for installing the
printer software
•
For USB connection: a compliant USB Hi-Speed 2.0 port and a
shielded USB “AB” cable from Series A (computer) to Series B (printer),
up to 10 feet long
•
For network connection: Ethernet-equipped Macintosh and a
compatible cable
Windows System Requirements
To use your printer in either a stand-alone or peer-to-peer network
environment, your system should meet these requirements:
•
IBM®-compatible PC with a Pentium® 4, 2.1 GHz or higher processor
recommended
•
Windows® 2000, XP, or XP Professional x64 Edition
•
At least 1GB of RAM
•
At least 100MB of free hard disk space to install the software, and at
least 20GB of free hard disk space for processing files
•
Quad-speed (4×) or faster CD-ROM or DVD drive for installing the
printer software
•
For USB connection: a Windows-compliant USB Hi-Speed 2.0 port
and a shielded USB “AB” cable from Series A (computer) to Series B
(printer), up to 10 feet long
•
For Ethernet connection: Ethernet-equipped PC and a compatible cable
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Introduction | 11
Options and Supplies
Tip: Check the Epson Pro
Graphics website at
prographics.epson.com
for accessories and
options that are currently
available.
Your Epson Stylus® Pro 3800 offers these optional upgrades and supplies:
Option
Product code
One-year extended warranty
EPP38B1
Two-year extended warranty
EPP38B2
Replacement Ink Maintenance Cartridge
T582000
Ink cartridges
Photo Black
T580100
Cyan
T580200
Magenta
T580300
Yellow
T580400
Light Cyan
T580500
Light Magenta
T580600
Light Black
T580700
Matte Black
T580800
Light Light Black
T580900
You can purchase genuine Epson® ink and paper from an authorized Epson
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
Or you can purchase online at www.epsonstore.com (U.S. sales) or
www.epson.ca (Canadian sales).
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12 | Introduction
Where To Get Help
Epson provides technical support and information on the installation,
configuration, and operation of professional printing products through the
Epson Preferred Protection Plan. Dial (888) 377-6611, 6 AM to 6 PM,
Pacific Time, Monday through Friday. Support hours and days are subject
to change without notice.
SM
Tip: If you experience
difficulty with the
toll-free line or your
Unit ID number, call
(562) 276-1305.
Before you call, make sure you have your Unit ID number, which is
included with the Epson Preferred Protection Plan information that came
with your printer. You’ll also need your printer serial number and proof of
purchase.
Epson also provides technical assistance 24 hours a day through the World
Wide Web. You can reach Epson’s support website at epson.com/support.
At this site, you can download drivers, firmware, and documentation, get
FAQs and troubleshooting advice, or e-mail Epson with your questions.
Important Safety Instructions
Before using your printer, read the following safety instructions to make sure
you use the equipment safely and effectively.
•
The printer weighs about 43 pounds (20 kilograms) and should be lifted
by two people.
•
When setting up the printer, make sure you leave enough space around
it. You’ll need more space behind the printer if you print on large sheets
of heavy stock or posterboard.
•
Place the printer on a flat, stable surface that is larger than the printer.
The printer will not operate properly if it is tilted or at an angle.
•
Avoid places subject to rapid changes in temperature and humidity. Also
keep the printer away from direct sunlight, strong light, or heat sources.
•
Avoid places subject to shocks and vibrations.
•
Keep the printer away from dusty areas.
•
Place the printer near a wall outlet where the plug can be easily
unplugged.
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Introduction | 13
Caution: Always turn
off the printer using the
P Power button. When
you press this button,
POWER OFF appears on
the LCD panel. Do not
unplug the printer or turn
off the power to the
printer until the panel
shuts off. This ensures
that the print head is
safely capped.
•
If you use a stand for the printer, make sure it can support at least 43 lb
(20 kg)
•
Use only the type of power source indicated on the label.
•
Use only the power cord that comes with the printer. Use of another
cord may result in fire or electric shock.
•
The printer’s power cord is designed for use with the printer only. Using
it with other equipment may result in fire or electric shock.
•
Do not use a damaged or frayed power cord.
•
If you use an extension cord with the printer, make sure the total ampere
rating of devices plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet’s
ampere rating.
•
Do not block or cover the openings in the printer’s case.
•
Do not put your hand inside the printer or touch the ink cartridges
during printing.
•
Do not move the print head by hand; otherwise you may damage the
printer.
•
Do not insert objects through the slots. Take care not to spill liquid on
the printer.
•
Do not attempt to service the printer yourself.
•
Turn off the printer by pressing the P Power button, unplug the
printer, and refer servicing to qualified service personnel under the
following conditions:
The power cord or plug is damaged; liquid has entered the printer; the
printer has been dropped or the cabinet damaged; the printer does not
operate normally or exhibits a distinct change in performance.
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14 | Introduction
Ink Cartridge Safety Instructions
Caution: Do not shake
cartridges that have been
installed previously with
too much force.
•
Keep ink cartridges out of the reach of children and do not drink the
ink.
•
Store ink cartridges in a cool, dark place.
•
If ink gets on your skin, wash it off with soap and water. If ink gets in
your eyes, flush them immediately with water.
•
Shake an ink cartridge well before installing it for best results.
•
Do not use an ink cartridge beyond the date printed on the cartridge
carton.
•
Use up the ink cartridge within six months of installation for best
results.
•
Do not dismantle the ink cartridges or try to refill them. This could
damage the print head.
•
After bringing an ink cartridge inside from a cold storage site, allow it to
warm up at room temperature for at least three hours before using it.
•
The IC chip on the ink cartridge retains a variety of cartridge
information, which allows you to remove and reinsert it freely.
However, each time the cartridge is inserted, some ink is consumed
because the printer automatically performs a reliability check.
•
If you remove an ink cartridge for later use, protect the ink supply area
from dirt and dust, and store it in the same environment as this product.
•
Do not touch the ink supply port or its surrounding area and the green
IC chip on the side of the ink cartridge. Doing so may affect normal
operation and printing.
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15
Chapter 1:
Setting Up
the Printer On
a Network
If you are using the printer on a network, follow the instructions in this
chapter to:
•
Connect the printer to the network
•
Configure the network interface
•
Install the printer software
To connect the printer directly to your computer’s USB port, see the
Start Here sheet.
Connecting to the Network
Make sure you have the correct cable for connecting the printer. To connect
to a network switch or hub, you need a standard RJ-45 “straight-through”
network cable. To connect directly to your computer’s network interface,
you need an RJ-45 crossover cable.
1. Turn off the printer.
2. Connect one end of the appropriate cable to the printer’s Ethernet port.
Then connect the other end to your network switch or hub or your
computer’s Ethernet port.
3. Turn on the printer.
Once the printer is connected to your network, you need to configure it. See
“Configuring the Network Interface” on page 16 for instructions.
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16 | Setting Up the Printer On a Network
Configuring the Network Interface
1. Make sure that the printer is turned on and the LCD displays READY.
2. Press the Menu r button on the printer’s control panel to enter the
printer’s menu system.
3. Press d to highlight NETWORK SETUP, then press r.
4. Press r then d to highlight ENABLE.
5. Press Enter. An asterisk appears next to ENABLE to show that it’s
selected.
6. Press l then d to highlight IP ADDRESS SETTING.
7. Press r and then u or d to choose one of the following IP configuration
settings:
Note: If you don’t know
which setting to use, see
your network administrator
for help configuring the
printer’s IP settings.
•
AUTO: Select this setting if your network uses a DHCP server to
configure your network devices’ IP settings automatically.
•
PANEL: Select this setting if you would like to configure the
printer’s IP settings manually.
8. Press
Enter. An asterisk appears next to the setting you selected.
9. Press l to go back. Then do one of the following:
•
If you selected AUTO as the IP ADDRESS SETTING, press the
+ Cancel button to exit the printer menu. Then continue with
step 14.
•
If you selected PANEL as the IP ADDRESS SETTING, continue
with step 10.
10. Press d to highlight IP, SM, DG SETTING, then press r. The LCD
displays the IP ADDRESS.
11. Press u or d to change each octet value, then press r to select the next
octet. When you have changed the value of the last octet, press r. The
LCD displays the SUBNET MASK.
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Setting Up the Printer On a Network | 17
12. Press u or d to change each octet value, then press r to select the next
octet. When you have changed the value of the last octet, press r. The
LCD displays the DEFAULT GATEWAY.
13. Press u or d to change each octet value, then press r to select the next
octet. When you have changed the value of the last octet, press Enter,
then press the + Cancel button to exit the printer menu.
14. Turn the printer off then back on again.
15. Make sure that the printer displays READY and that you have at least
three sheets of plain, letter-size paper loaded in the printer’s auto sheet
feeder. Then press the Menu r button to enter the printer menu.
16. Press d to highlight TEST PRINT, then press r.
17. Press d to highlight NETWORK STATUS SHEET, then press r.
18. Press Enter to print the network status sheet and verify that the IP
address settings are correct. Then see “Installing the Software for
Macintosh” below, or “Installing the Software for Windows” on
page 22.
Installing the Software for Macintosh
Note: You can check for a
newer version of your
printer driver on the
Epson support site at
epson.com/support.
1. Turn on your Macintosh and your printer.
2. Insert the printer software CD-ROM. If necessary, double-click the
Epson CD-ROM icon to open its window.
3. Double-click the Epson installer icon.
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18 | Setting Up the Printer On a Network
4. Double-click User’s Guide and Network Guide and wait while the
guides are installed.
5. Double-click Stylus Pro 3800 Driver.
6. Enter your password and follow the on-screen instructions to install
your software.
7. Enter your password again and follow the on-screen instructions to
install the EPSON LFP Remote Panel.
8. Enter your password again and follow the on-screen instructions to
install EpsonNet Config.
9. Restart your Macintosh when prompted.
10. Click Exit to close the installer.
Remove the printer software CD-ROM and continue with the instructions
on page 19 for Mac OS X 10.4.x or page 20 for Mac OS X 10.3.9 to add
your printer.
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Setting Up the Printer On a Network | 19
Adding the Printer in Mac OS X 10.4.x
1. Open the Applications folder, then open the Utilities folder and start
the Printer Setup Utility.
2. If you see a message like this, click Add, then skip to step 4.
3. Click the Add icon at the top of the Printer List window.
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20 | Setting Up the Printer On a Network
You see your printer in the Printer Browser:
Tip: If you want to
rename the printer for
easier identification, enter
a new name for it in the
Name field on this
screen.
4. Select your printer, then wait while your Macintosh finds the printer
driver and the Add button becomes available. Then click the Add
button.
Note: If your Macintosh
cannot find the printer,
click More Printers and
select the appropriate
interface.
Your printer appears in the Printer List window.
5. Close the Printer Setup Utility.
Adding the Printer in Mac OS X 10.3.9
1. Open the Applications folder, then open the Utilities folder and start
the Printer Setup Utility.
2. If you see a message like this, click Add, then skip to step 4.
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Setting Up the Printer On a Network | 21
3. Click the Add icon at the top of the Printer List window.
4. Select EPSON AppleTalk in the pull-down menu. Your printer appears
on the screen.
Pull-down
menu
Tip: If you want to
rename the printer for
easier identification,
select the printer name in
the list and click Show
Info. Type a new name
and click Apply Changes.
5. Select your printer, then click the Add button.
Your printer appears in the Printer List window.
6. Close the Printer Setup Utility.
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22 | Setting Up the Printer On a Network
Installing the Software for Windows
For Windows, you need to add the printer’s network port, then install the
printer software.
Adding the Network Port
1. Turn on your computer and your printer.
2. Do one of the following:
•
Windows XP: Click Start, Control Panel, Printers and Other
Hardware, and Printers and Faxes.
•
Windows 2000: Click Start, Settings, and Printers.
You see the Printers and Faxes or Printers window:
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Setting Up the Printer On a Network | 23
3. Open the File menu and select Server Properties. You see a window
like this one:
4. Click the Ports tab, then click Add Port.
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24 | Setting Up the Printer On a Network
5. Select Standard TCP/IP Port, then click New Port.
6. When you see this Port Wizard window, click Next.
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Setting Up the Printer On a Network | 25
7. Do one of the following:
•
If your network uses a DHCP server to configure your network
devices’ IP settings automatically, enter the printer’s Print Server
Name (shown on page two of the network status sheet) in the
Printer Name or IP Address text box. Then click Next.
•
If you configured the Printer’s IP settings manually, enter the
printer’s IP Address (shown on page one of the network status sheet)
in the Printer Name or IP Address text box. Then click Next.
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26 | Setting Up the Printer On a Network
8. Make sure that Standard and Generic Network Card are selected,
then click Next.
9. Verify that the Device matches the Print Server Name or IP Address
shown on the network status sheet, then click Finish.
10. Click the Close button to close all the open windows on your screen.
Now continue with “Installing the Printer Software” on page 27.
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Setting Up the Printer On a Network | 27
Installing the Printer Software
1. Insert the printer software CD-ROM.
2. The installer starts automatically.
(If necessary, double-click My Computer or click Start, then
My Computer. Then double-click your CD-ROM icon to start the
installer.)
3. Double-click Stylus Pro 3800 Driver for Ethernet.
4. When you see a window like this one, click Manual.
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28 | Setting Up the Printer On a Network
5. Select the network port you created for the printer, then click OK.
6. When you see a message that driver installation and printer
configuration were completed successfully, click OK.
7. The EPSON LFP Remote Panel begins installing. Follow the on-screen
instructions.
8. Double-click User’s Guide and Network Guide and wait while the
guides are copied to your desktop.
9. Click Exit to close the installer, then remove the printer software
CD-ROM.
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29
Chapter 2:
Handling
Paper and
Other Media
The Epson Stylus Pro 3800 prints on a variety of cut-sheet media up to
17 inches wide. You can also use heavy stock, such as posterboard, up to
59 mil (1.5 mm) thick.
This chapter includes the following information:
•
Selecting media for your printer
•
Choosing the correct paper path
•
Loading paper in the auto sheet feeder
•
Loading paper in the rear manual slot
•
Loading paper in the front manual slot
•
Adjusting the platen gap
•
Creating special paper configurations
Selecting Media for Your Printer
You can print on most types of coated, glossy, and plain paper. The
following table shows the Epson paper types and sizes you can use in your
printer. You can also check the Epson Pro Graphics website
(prographics.epson.com) or your authorized Epson dealer for available
media.
Paper type
Size
Number of sheets
Part number
Epson Presentation Paper Matte
8.3” × 11. 7”
100
S041061
Epson Photo Quality Ink Jet Paper
8.5” × 11”
100
S041062
8.5” × 14”
100
S041067
11” × 17”
100
S041070
13” × 19”
100
S041069
16.5” × 23.4”
30
S041079
17” × 22”
100
S041171
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30 | Handling Paper and Other Media
Paper type
Size
Number of sheets
Part number
Epson Premium Photo Paper Luster
8.5” × 11”
50
S041405
250
S041913
11.7” × 16.5”
50
S041406
13” × 19”
50
S041407
100
S041604
17” × 22”
25
S042084
4” × 6”
40
S041808
100
S041727
5” × 7”
20
S041464
8” × 10”
20
S041465
8.5” × 11”
50
S041667
11” × 14”
20
S041466
11” × 17”
20
S041290
11.7” × 16.5”
20
S041288
13” × 19”
20
S041289
17” × 22”
25
S042092
Epson Premium Photo Paper Semi-gloss
4” × 6”
40
S041982
Epson Premium Semigloss Photo Paper
8.5” × 11”
20
S041331
13” × 19”
20
S041327
8.5” × 11”
50
S041341
250
S041914
11.7” × 16.5”
50
S041343
13” × 19”
50
S041339
100
S041605
17” × 22”
50
S041908
Epson Proofing Paper Commercial
Semimatte
13” × 19”
100
S041744
Epson Watercolor Paper - Radiant White
13” × 19”
20
S041351
Epson Premium Luster Photo Paper
Epson Premium Photo Paper Glossy
Epson Premium Glossy Photo Paper
Epson Ultra Premium Presentation
Paper Matte
Epson Enhanced Matte Paper
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Handling Paper and Other Media | 31
Paper type
Size
Number of sheets
Part number
Epson Velvet Fine Art Paper
8.5” × 11”
20
S041636
13” × 19”
20
S041637
17” × 22”
25
S042097
13” × 19”
25
S041896
17” × 22”
25
S041897
13” × 19”
100
S041747
17” × 22”
100
S041907
®
Epson UltraSmooth Fine Art Paper
Epson Singleweight Matte Paper
Always test samples of paper stock in the printer before purchasing large
quantities or printing large jobs. When you use non-Epson paper or other
media, you may need to adjust various settings or create special paper
configurations. (See page 45 for more information.)
Guidelines for Using Epson Media
Follow these guidelines, as well as those included in your paper package,
when printing on Epson paper and other media:
•
Avoid touching the printable surface with your bare hands. Fingerprints
may affect print quality. Handle media by the edges or use cotton
gloves.
•
Always choose the correct Media Type setting in your printer driver
software before you send your job. See page 53 (Macintosh) or page 66
(Windows) for instructions.
•
Always select the correct paper source in both the printer driver software
and on the printer’s control panel. See page 50 (Macintosh) or page 68
(Windows) for instructions on selecting the paper source in your printer
software.
•
Keep unused media in its original packaging and store it flat in a cool,
dry place to maintain quality. Avoid storing your printouts where they
will be exposed to high temperature, humidity, or direct sunlight.
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32 | Handling Paper and Other Media
Choosing the Correct Paper Path
The printer provides three paths for loading media:
•
Auto sheet feeder
(multiple sheets)
•
Rear manual feed slot
(one sheet only)
•
Front manual feed slot
(one sheet only)
It’s very important to use the correct paper path and to load the correct
number of sheets. For example, you can load only one sheet at a time in the
front and rear slots, and poster board can be inserted only in the front slot. If
you need to make sure the paper stays flat, use the rear manual slot or the
front slot.
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Handling Paper and Other Media | 33
The following table shows which path to choose for the type of media you
are using and the maximum number of sheets you can load for the different
types of special Epson media. The letter A stands for the auto sheet feeder,
R stands for the rear manual feed slot, and F stands for the front manual
feed slot.
Paper type
Paper path
Size
Auto sheet feeder
loading capacity *
Plain paper
A
8.5” × 11”
120
Epson Presentation Paper Matte
A, R, F
8.3” × 11. 7”
60
8.5” × 11”
60
8.5” × 14”
50
11” × 17”
20
13” × 19”
20
16.5” × 23.4”
20
A, R
17” × 22”
20
A
4” × 6”
20
5” × 7”
20
8” × 10”
20
8.5” × 11”
20
11” × 14”
10
11” × 17”
10
11.7” × 16.5”
10
13” × 19”
10
A, R
17” × 22”
10
A, R, F
8.5” × 11”
20
11.7” × 16.5”
10
13” × 19”
10
A,R
17” × 22”
10
Epson Premium Photo Paper Semi-gloss
A
4” × 6”
20
Epson Premium Semigloss Photo Paper
A, R, F
8.5” × 11”
20
13” × 19”
10
Epson Photo Quality Ink Jet Paper
Epson Premium Photo Paper Glossy
Epson Premium Glossy Photo Paper
A, R, F
Epson Premium Photo Paper Luster
Epson Premium Luster Photo Paper
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34 | Handling Paper and Other Media
Paper type
Paper path
Size
Auto sheet feeder
loading capacity *
Epson Ultra Premium Presentation
Paper Matte
A, R, F
8.5” × 11”
20
11.7” × 16.5”
20
13” × 19”
10
A, R
17” × 22”
10
Epson Proofing Paper Commercial
Semimatte
A, R, F
13” × 19”
1
Epson Singleweight Matte Paper
A, R, F
13” × 19”
50
A, R
17” × 22”
10
Epson Watercolor Paper - Radiant White
R
13” × 19”
1
Epson Velvet Fine Art Paper
R
8.5” × 11”
1
13” × 19”
1
17” × 22”
1
13” × 19”
1
17” × 22”
1
Epson Enhanced Matte Paper
Epson UltraSmooth Fine Art Paper
R
* Always load only 1 sheet at a time in the front or rear slot.
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Handling Paper and Other Media | 35
Loading Paper in the Auto Sheet Feeder
Using the auto sheet feeder, you can load up to 120 sheets of plain paper
and varying amounts of special media types. Refer to the table starting on
page 33 to see how many sheets you can load for your paper type. Then
follow these steps:
1. Make sure the printer is turned on and READY appears on the LCD.
2. Flip up the paper guide and pull out as many of its extensions as you
need to support your paper size.
3. Press the front cover to release it and open the output tray.
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36 | Handling Paper and Other Media
4. Use both hands to pull out and extend the output tray, lifting it slightly
as you pull. Make sure the arrow marks on the tray and the printer are
aligned.
5. Pull out the output tray extensions to accommodate your paper size.
6. Squeeze the left edge guide and slide it to the left so that it is slightly
wider than the width of your paper.
7. If you are loading multiple sheets, thumb through the stack of paper,
then gently tap it on a flat surface to even the edges.
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Handling Paper and Other Media | 37
If the paper is curled, flatten it before you load it. If it curls excessively
and jams frequently, see page 121 for solutions.
8. Load the paper against the right edge, face-up and short edge first. Insert
it until it meets resistance. Slide the edge guide against the left side of the
paper.
Caution: Do not leave
paper in the printer for a
long period of time; its
quality will deteriorate.
Epson recommends that
you remove the paper
from the printer after
printing.
You’re ready to print.
If the paper skews when you’re printing on large sheets, flip out the edge
guide located on the right side of the auto sheet feeder to help the paper feed
straight.
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38 | Handling Paper and Other Media
Loading Paper Into the Rear Manual Feed Slot
Use the rear manual slot to load special media one sheet at a time. (See the
table on page 33 for a list of papers you can load in the rear slot.)
1. Make sure the printer is on and READY appears on the LCD.
2. Attach the rear sheet guide to the back of the printer.
3. Slide the edge guide to the left so it is slightly wider than the width of
your paper.
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Handling Paper and Other Media | 39
4. Insert one sheet face-up and short edge first into the rear sheet guide
against the right edge guide.
5. Slide the edge guide against the left edge of the paper.
6. Gently guide the paper into the slot until it meets resistance. Maintain a
constant pressure; after a few seconds you’ll feel the printer pull the
paper into printing position.
Note: If you want to
remove the paper, press
the d Paper feed button
on the control panel to
back out the sheet.
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40 | Handling Paper and Other Media
7. Use both hands to pull out and extend the output tray, lifting it slightly
as you pull. Make sure the arrow marks on the tray and the printer are
aligned.
Caution: Do not leave
paper in the printer for a
long period of time; its
quality will deteriorate.
Epson recommends that
you remove the paper
from the printer after
printing.
You’re ready to print.
Loading Paper Into the Front Manual Feed Slot
Use the front manual feed slot when you need to print on thick media
(1.2 to 1.5 mm), such as posterboard. Make sure there is enough space
behind the back of the printer for the paper to feed without obstruction.
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Handling Paper and Other Media | 41
Also keep the following in mind when using the front slot:
•
Load only one sheet at a time and make sure the printable side is
face-up.
•
If the paper is wider than 16.5 inches, use the auto sheet feeder or rear
slot if allowed for your paper type; see page 32 for details.
•
If PAPER SIZE CHECK is set to OFF on the LCD, you cannot load
paper in the front manual feed slot. Use the printer’s menu system to
turn this setting on. (See your on-screen User’s Guide for more
information.)
1. Make sure the printer is on and READY appears on the LCD.
2. Press the front cover to release it and open the output tray.
3. Press the front tray as shown to pop it out.
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42 | Handling Paper and Other Media
4. Insert a single sheet of paper, short edge first and face-up into the
front tray.
5. Position the right edge of the paper against the right side of the tray and
align the paper’s bottom edge with the white line on the tray.
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Handling Paper and Other Media | 43
6. Press the d Paper feed button to feed the paper into printing position.
7. Use both hands to pull out and extend the output tray, lifting it slightly
as you pull.
Caution: Do not leave
paper in the printer for a
long period of time; its
quality will deteriorate.
Epson recommends that
you remove the paper
from the printer after
printing.
You’re ready to print.
When you finish printing, push the front tray back in.
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44 | Handling Paper and Other Media
Adjusting the Platen Gap for Thick or Thin Paper
When you print on unusually thick or thin paper, you may need to adjust
the platen gap setting. Normally, the STANDARD setting allows the printer
to adjust automatically. However, if print quality is not satisfactory when
using very thin or very thick stock, you may need to change this setting using
the printer’s menu system.
1. Press the Menu r button.
2. Press r to select the Printer Setup menu.
3. Press r to select PLATEN GAP. An asterisk appears next to the current
setting, STANDARD.
Caution: To avoid
damaging the printer, do
not select the Narrow
setting when you print
on heavy media.
4. Press u or d to select NARROW, WIDE, WIDER, or WIDEST.
Enter button to save the setting. An asterisk appears next to
5. Press the
the selected setting.
6. Press the + Cancel button to exit the menu.
When you switch media again, don’t forget to change the setting back to
STANDARD.
If you’re printing on non-Epson media, you may also need to create a paper
configuration to optimize your results. See the next section for more
information.
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Handling Paper and Other Media | 45
Using Special Paper Configurations
Tip: It’s a good idea to
keep a list describing your
paper configurations.
When you choose a media type in your Epson printer software, the driver
automatically determines the best settings for your paper. However, you may
want to fine-tune how the printer handles certain media—especially if you
use non-Epson paper or a paper not supported by the driver. For these
situations, you can create a special configuration, or group of settings, for
each paper type (up to ten types) and select the desired configuration
whenever you print on that particular stock.
Creating a Paper Configuration
To create a configuration for a specific paper type, make sure the paper you
want to configure is loaded in the printer. Then follow these steps:
1. Press the Menu r button, then press d until CUSTOM PAPER is
highlighted.
2. Press r to display the PAPER NUMBER menu.
3. Press u or d to select a paper configuration number (1 to 10). Press
Enter to save the setting.
4. Press r and then u or d to select MATTE THICK, MATTE THIN,
PHOTO PAPER, or FINE ART PAPER.
Enter to save the setting. An asterisk appears next to the
5. Press
selected paper type.
6. Press l and then d to select PLATEN GAP, then press r.
Note: If you’re using
Epson special media,
select STANDARD for
the platen gap to let the
printer automatically
determine the paper
thickness.
7. Press u or d to select NARROW, STANDARD, WIDE, or WIDER.
(The STANDARD setting is recommended for most paper types.) Then
Enter to save the setting. An asterisk appears next to the
press
selected platen gap setting.
8. Press l and then d to select THICKNESS PATTERN.
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46 | Handling Paper and Other Media
9. Make sure the paper you are creating the configuration for is loaded in
the correct paper path in the printer. Then press r and
Enter to
print a paper thickness pattern. The printer prints a pattern similar to
the following:
Smallest gap
10. Examine the printed pattern for the most evenly overlapping lines, and
choose that pattern number. (In the example shown above, the lines of
pattern 4 are the most even.)
11. After printing the pattern, THICKNESS NUMBER is displayed. Press d
or u to select the number that you noted in step 7. Then press
Enter
to save the setting.
12. Press l and then d to select PAPER FEED ADJUST A, then press r.
Adjusting this setting and the PAPER FEED ADJUST B can help
eliminate banding.
13. Press u or d to set the paper feed
amount for the printable area (labelled A
in the illustration), and then
press
Enter. Choose a lower value if
you see white lines on your prints, or a
higher value if you see dark lines.
14. Press l and then d to select PAPER FEED ADJUST B, then press r.
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Handling Paper and Other Media | 47
15. Press d or u to set the paper feed
amount for the bottom margin area
that is 0.79 or 1.18 inches (2 or 3 cm)
from the bottom of the paper (labelled
B in the illustration to the right). Then
press
Enter.
16. Press l and then d to select DRYING TIME, then press r.
17. Press d or u to select the number of seconds (from 1 to 10) that you
want the print head to wait between passes to allow the ink to dry. Then
press
Enter to save the setting.
18. When you are finished, press + Cancel to exit the Menu.
You can also make similar settings using the printer driver software. For
instructions, see page 55 (Macintosh) or page 73 (Windows).
Selecting a Paper Configuration
Once you have created a paper configuration, follow these steps to select it
when you are ready to print on that type of paper:
1. Press the Menu r button, then press d until CUSTOM PAPER is
highlighted.
2. Press d to display PAPER NUMBER, then press r.
3. Press d or u to select the configuration number that you want to use. If
you select STANDARD, the printer uses the driver settings. If you select
a number from 1 to 10, the control panel settings override the driver
settings.
4. Press
Enter. The configuration number you selected is displayed on
the LCD.
5. Press + Cancel to exit the menu.
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48 | Handling Paper and Other Media
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49
Chapter 3:
Printing with
Epson Drivers
for Macintosh
Your Epson Stylus Pro 3800 comes with drivers and utilities that let you
print and manage print jobs. ICC profiles for ColorSync® are included, so
you can use the color management features in Adobe® Photoshop® or other
applications, or in the driver itself. A color-managed workflow using
Photoshop will produce the most accurate colors and best photographic
output for color photos.
For the best black-and-white photography output, the Epson Stylus Pro
3800 driver offers Advanced Black and White mode.
You can create your own profiles if you have the required hardware and
software, or you can have them created by a color specialist. Make sure any
profiles you want to use are located in the correct folder for your operating
system. When you install the Epson printer driver, the included profiles are
automatically copied to the correct folder.
Tip: Check the Epson
Pro Graphics website at
prographics.epson.com
for updated drivers and
utilities that may become
available.
This chapter includes the following information for Macintosh:
•
Choosing page setup settings
•
Choosing basic print settings
•
Choosing advanced print settings, including color management, paper
configuration settings, and expansion settings
•
Creating a custom preset and printing
•
Choosing Advanced Black and White mode settings
•
Managing print jobs
•
Checking the printer status
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50 | Printing with Epson Drivers for Macintosh
Choosing Page Setup Options
Note: Many application
settings override the
printer’s page setup
options. Always verify
settings to get the results
you expect.
If you need more
information about print
options, click the ?
button.
Before you print, make sure you have installed the Epson printer driver and
utilities from the printer software CD-ROM. You also need to set up the
printer in the Printer Setup Utility. For instructions on installing and
configuring the printer driver, see the Start Here sheet.
1. Open the file you want to print in your application.
2. Open the File menu and click Page Setup. You see a screen like
this one:
Select Stylus Pro 3800
3. Open the Format for pop-up menu and select Stylus Pro 3800.
4. Click the Paper Size pop-up menu and choose a size and option, then
go to step 4.
Note: If your application
has margin settings,
make sure they’re turned
off for borderless printing.
Borderless printing takes
longer than normal
printing.
Select a paper size,
then choose an option,
if available
Borderless printing is
not available when you
use the front manual
feed slot.
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Printing with Epson Drivers for Macintosh | 51
•
The standard size setting prints with 0.12 in. (3.0 mm) margins
all around.
•
Borderless (Auto Expand) enlarges your image up to 3% to fit the
paper without borders. If too much of your image’s edges are cut
off, you can adjust the expansion setting as described on page 57.
•
Borderless (Retain Size) prints your image at the size you specify
in your application. You need to size your image slightly larger than
the paper to print without borders.
•
Manual - Rear prints with 0.12 in. (3.0 mm) margins all around.
•
Manual - Front prints with 0.12 in. (3.0 mm) left and right
margins and 0.79 in. (20 mm) top and bottom margins.
If your paper size is not listed, select Manage Custom Sizes to create a
custom paper size.
You see a window like this one:
Click + to create a
new paper size
Tip: To ensure that the
image is centered on
the page, make the top
and bottom margins the
same.
Click +, double-click Untitled, give your paper size a name, and define
its size and margins. Then click OK, and select the newly created paper
size from the Paper Size pop-up menu.
5. Choose the correct Orientation and Scale settings as necessary.
6. Click OK. Then continue with the instructions in the next section to
select additional settings for printing.
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52 | Printing with Epson Drivers for Macintosh
Choosing Basic Print Options
Once you have selected your page setup options, you need to select printing
options. The Epson driver offers automatic settings that optimize print
quality and speed when you’re using Epson media. You can also choose
advanced settings for more control over your printer and color management
options, as described on page 55.
1. Open the File menu and select Print. You see a screen like this one:
Select Stylus
Pro 3800
2. Open the Printer pop-up menu and select Stylus Pro 3800, if
necessary.
3. Select Print Settings from the pop-up menu.
You see a screen like this one:
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Printing with Epson Drivers for Macintosh | 53
Note: Check the Epson
Pro Graphics website at
prographics.epson.com
or your authorized Epson
dealer for other media
that may be available.
4. Select the Media Type that corresponds to the paper you are printing
on. If you are using a color-managed workflow, make sure you choose
media type and resolution settings that match the ICC profile you are
using.
If your paper is not listed, check the instructions included with the
paper, or look on the Epson Pro Graphics website at
prographics.epson.com. If you are using non-Epson paper, choose the
closest setting. You may have to experiment with different settings to
determine which one is best for the media you’re using.
5. For the Color setting, select Color for any type of photographic
printing. Choose Advanced B&W Photo to print black-and-white
photos on certain paper types; see page 59. (For paper types that don’t
support this option, print black-and-white photos with the Color
setting.) Select Black only if you’re printing line drawings or other
non-photographic images.
6. Set the Mode option as follows:
•
Select Automatic to have the printer driver analyze the contents of
your image or file and make the appropriate printing adjustments. If
a Quality/Speed slider appears in the Mode box, set it according to
the priorities of your print job.
You can choose one of the mode settings shown at the left:
EPSON Vivid produces vivid blue and green tones in printouts.
Because this setting reproduces blue and green tones that cannot be
displayed by your monitor, your printouts may differ from the
screen images.
Charts and Graphs intensifies colors and lightens the midtones
and highlights of an image. Use this setting for presentation
graphics, such as charts and graphs.
EPSON Standard (sRGB) increases the contrast in images. Use
this setting for most color photographs.
Adobe RGB matches image colors to the Adobe RGB color
standard.
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54 | Printing with Epson Drivers for Macintosh
•
Select Custom to choose one of the settings shown at the left.
Advanced Photo 2880 lets you print at 2880 dpi, the highest
resolution available.
ColorSync applies color management based on the printer’s ICC
profile using the perceptual rendering intent. In most cases, you will
get better results by applying color management in your application
instead of the printer driver. See page 55 for details.
7. Select Advanced Settings to access additional options, as described
below.
8. Choose one of the following Print Quality settings:
Note: The Print Quality
settings available depend
on the Media Type you
selected. Choose lower
print quality for faster
printing, or SuperPhoto 2880dpi for best quality.
•
Draft
•
Normal - 360dpi
•
Fine - 720dpi
•
SuperFine - 1440dpi
•
SuperPhoto - 2880dpi
9. Choose any of the following advanced options:
•
High Speed for fast, bidirectional printing. For higher quality,
make sure this option is not selected.
•
Finest Detail for sharper edges on vector-based data including text,
graphics, and line art.
•
Flip Horizontal for printing a mirror image of your file. Use with
backlight film.
Continue with the instructions in the next section to select color
management settings. If you are using the color management settings in
Photoshop or another application, it is very important to turn off color
management in the printer driver.
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Printing with Epson Drivers for Macintosh | 55
Choosing Color Management and Paper
Configuration Options
Follow these instructions to use color management in the printer
driver. If necessary, you can also control the ink density by using the paper
configuration settings, as described on page 56.
1. Select Printer Color Management from the pop-up menu. You see a
screen like this one:
2. Select one of the following settings:
•
Color Controls to choose from four Color Adjustment modes and
three Gamma settings. Click the arrow next to Advanced Settings
to specify individual values for Brightness, Contrast, Saturation, and
CMY inks.
•
ColorSync for mapping colors to your printer’s profile. In most
cases, you will get better results by applying color management in
your application, rather than in the printer driver. If you choose this
setting, you can choose ColorSync from the pop-up menu and
choose filters or other settings.
•
Off (No Color Adjustment) to disable color management in the
printer driver. Choose this setting when you use a color-managed
workflow in 3-55
Photoshop or other software applications.
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56 | Printing with Epson Drivers for Macintosh
3. If you are using non-Epson media and you need to fine-tune its
performance, select Paper Configuration from the pop-up menu. You
see a window like this one:
4. Select the correct settings to match your ICC profile. These settings
override any paper configuration settings you may have made using the
printer’s control panel.
Note: You may need to
change the Color Density
setting if your custom
color profile was created
to optimize D-max and
color gamut.
•
Color Density lets you control the ink saturation level (for example,
when you turn off color management in your printer software).
•
Drying Time per Print Head Pass lets you print with non-Epson
media and avoid smearing the ink. You can make the print head
wait up to 5 seconds after each pass to allow ink to dry on the page.
•
Paper Feed Adjustment helps reduce banding. Choose a lower
value if you see white lines on your prints, or a higher value if you
see dark lines.
•
Paper Thickness helps reduce vertical banding and creates a
sharper image when printing on unusually thick or thin paper.
•
Platen Gap lets you fine-tune the setting for unusually thick or
thin paper.
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Printing with Epson Drivers for Macintosh | 57
Choosing Expansion Settings
If you need to adjust the amount of image enlargement when printing
borderless photos, select an Auto Expand paper size and follow the
steps below:
1. Select Expansion from the pop-up menu. You see a screen like this one:
2. If necessary, adjust the Expansion slider to choose the Min, Mid, or
Max setting.
The Min setting retains the entire image in your print, but there may be
a small white border on the edges of the print. Max expands the image
to ensure that there are no unprinted edges, but the edges of the image
may be cropped.
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58 | Printing with Epson Drivers for Macintosh
Note: If you check each
pop-up menu, go through
them carefully from top
to bottom. Avoid cycling
through them repeatedly,
or you may lose your
settings.
Creating a Custom Preset and Printing
Once you’ve selected the correct settings for your print job, create a
custom preset. This will save time when you use the same
profile/printer/ink/media combination for future print jobs.
1. Select Summary from the pop-up menu.
2. After verifying that your settings are correct, select Save As from the
Presets pop-up menu.
You see the following screen:
Caution: Do not open
and close the Presets
pop-up menu without
typing a name, or you will
lose your settings.
3. Type a name for your custom preset, and click OK.
4. When you’re ready to print, click the Print button.
See page 61 for instructions on monitoring your print job.
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Printing with Epson Drivers for Macintosh | 59
Choosing Advanced Black and White Photo
Settings
Advanced Black and White Photo mode allows you to easily produce neutral
and toned black-and-white prints using your Epson driver and offers an
alternative black-and-white workflow. Whether your photo is color or
grayscale, you can use this unique screening and color management
technology to create stunning black-and-white prints. This mode is only
available when printing on select media types.
Note: If you are printing
from Photoshop, make
sure you turn off
Photoshop’s color
management when using
Advanced Black and
White mode. There are
no profiles associated
with this screening and
color management
technology.
1. Select Print Settings from the pop-up menu. You see a screen like
this one:
2. Choose the Media Type setting for the paper you loaded in the printer.
3. Choose Advanced B&W Photo as the Color setting.
4. Uncheck High Speed for the best image quality.
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60 | Printing with Epson Drivers for Macintosh
5. Select Printer Color Management from the pop-up menu. You see a
screen like this one:
Tone color
circle
Note: The preview image
will always be the same
image and is not color
managed. It is just to be
used to give you a level
of feedback as you make
changes.
6. Choose the settings that are best for your photo. You can use the
preview image on the screen as a guide.
•
Color Toning allows you to add a tone (hue) to your
black-and-white output. The default is Neutral, which produces a
neutral tone scale print. You can also choose other popular presets
such as Cool, Warm, and Sepia. The presets will affect the target
color used in the Tone color circle.
•
Tone allows you to easily change the entire tonal scale of your
black-and-white output. While Darker is the default setting, you
may see better results if you choose Dark.
•
Brightness adjusts the overall lightness and darkness of your image.
•
Contrast adjusts the difference between the light and dark areas of
your image.
•
Shadow and Highlight Tonality allow you to control tonality only
in the shadow or highlight areas of your image.
•
Max Optical Density adjusts the overall density or focus of the
print. To create a soft focus print, set the density to lower.
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Printing with Epson Drivers for Macintosh | 61
•
Highlight Point Shift helps reduce gloss differential by adding
density to the highlights of images prone to gloss differential.
•
Tone color circle lets you customize the tone (hue) you selected to
add to your black-and-white print. Click an area in the circle or
enter values in the Horizontal and Vertical fields to adjust the tone.
The closer you select to the edge of the wheel, the more color you
will add to your black-and-white print.
Managing Print Jobs
After you click Print, you can monitor the progress of your print job.
1. Click the icon for your printer in the Dock. You see a screen like
this one:
2. From here you can monitor the progress of your print job or do one of
the following:
•
Click the print job, then click Delete to cancel the job
•
Click the print job, then click Hold to pause printing
•
Click a print job marked “Hold” and click Resume to resume
printing
3. When you’re finished, close the screen.
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62 | Printing with Epson Drivers for Macintosh
Checking Ink and Maintenance Status
EPSON Printer Utility2 lets you check the status of ink in the printer and
maintenance cartridge. (You can also run maintenance utilities from this
screen. See pages 84 to 88 for instructions.)
1. Open the Applications folder and double-click EPSON Printer
Utility2.
2. Select Stylus Pro 3800 and click OK. You see the Epson Printer
Utility2 screen:
3. Click the EPSON StatusMonitor icon.
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Printing with Epson Drivers for Macintosh | 63
The software checks the status of ink in the printer and maintenance
cartridge, and displays a screen like this one:
4. For information on individual cartridges, click a cartridge icon.
5. To recheck the ink levels, click the Update button.
6. To close the Status Monitor, click OK.
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64 | Printing with Epson Drivers for Macintosh
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65
Chapter 4:
Printing with
Epson Drivers
for Windows
Your Epson Stylus Pro 3800 comes with drivers and utilities that let you
print and manage print jobs. ICC profiles are included, so you can use the
color management features in Adobe Photoshop or other applications, or in
the driver itself. A color-managed workflow using Photoshop will produce
the most accurate colors and best photographic output for color photos.
For the best black-and-white photography output, the Epson Stylus Pro
3800 driver offers Advanced Black and White mode.
You can create your own profiles if you have the required hardware and
software, or you can have them created by a color specialist. Make sure any
profiles you want to use are located in the correct folder for your operating
system. When you install the Epson printer driver, the included profiles are
automatically copied to the right folder.
Tip: Check the Epson
Pro Graphics website at
prographics.epson.com
for updated drivers and
utilities that may become
available.
This chapter includes the following information:
•
Choosing basic print settings
•
Choosing paper and layout settings
•
Choosing advanced print settings, including color management settings
•
Choosing Advanced Black and White mode settings
•
Managing print jobs
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66 | Printing with Epson Drivers for Windows
Choosing Basic Print Options
Before you print, make sure you have installed the Epson printer driver and
utilities from the printer software CD-ROM. For instructions on installing
the printer driver, see the Start Here sheet.
The driver offers automatic settings that optimize print quality and speed
when you’re using Epson media. You can also choose advanced settings for
more control over your printer and color management options, as described
on page 72.
1. Open the file you want to print in your application.
2. Open the File menu and click Print. You see the Print window.
3. Make sure your printer is selected, then click the Properties button.
Or, if you see a Setup, Printer, or Options button, click it instead, and
click Properties on the next screen. You see a screen like this one:
This box shows
you the current
settings, but you
can’t change
them from here
Note: If you need more
information about print
options, you can click
the Help button.
Check the website
prographics.epson.com
or your authorized Epson
dealer for other media
that may be available.
4. Select the Media Type that corresponds to the paper you are printing
on. If you are using a color-managed workflow, make sure you choose
media type and resolution settings that match the ICC profile you are
using.
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Printing with Epson Drivers for Windows | 67
If your paper is not listed, check the instructions included with the
paper, or check the Epson Pro Graphics website at
prographics.epson.com. If you are using non-Epson paper, choose the
closest setting. You may have to experiment with different settings to
determine which one is best for the media you’re using.
5. For the Color setting, select Color for any type of photographic
printing. Choose Advanced B&W Photo to print black-and-white
photos on select paper types; see page 74. (For paper types that don’t
support this option, print black-and-white photos with the Color
setting.) Select Black only if you’re printing line drawings or other
non-photographic images.
6. Set the Mode option as follows:
•
Select Automatic to have the printer driver analyze the contents of
your image or file and make the appropriate printing adjustments. If
a Quality/Speed slider appears in the Mode box, set it according to
the priorities of your print job.
You can choose one of the mode settings shown at the left:
EPSON Vivid produces vivid blue and green tones in printouts.
Because this setting reproduces blue and green tones that cannot be
displayed by your monitor, your printouts may differ from the
screen images.
Charts and Graphs intensifies colors and lightens the midtones
and highlights of an image. Use this setting for presentation
graphics, such as charts and graphs.
EPSON Standard (sRGB) increases the contrast in images. Use
this setting for most color photographs.
Adobe RGB matches image colors to the Adobe RGB color
standard.
•
Select Custom to choose one of the settings shown at the left.
Advanced Photo 2880 lets you print at 2880 dpi, the highest
resolution available.
PhotoEnhanceTM allows you to correct noise and other problems
common to digital camera images or choose special tone and effect
settings.
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68 | Printing with Epson Drivers for Windows
7. Click Custom, then click the Advanced button that appears to turn off
color management in the printer driver or access additional settings, as
described on page 71.
8. When you’re finished, click the Paper tab and follow the instructions
below for choosing paper size and layout options.
Choosing Paper and Layout Options
Note: Many application
settings override settings
in the printer driver.
Always verify settings
to get the results
you expect.
You can select a variety of settings for margins, orientation, sizing your
image, and double-sided printing. Follow the instructions below to select
paper settings.
Choosing Paper Options
1. On the Printing Preferences window, click the Paper tab. You see a
window like this one:
2. Select the paper source you’re using (Sheet, Manual - Rear, or
Manual - Front) from the Paper Source list.
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Printing with Epson Drivers for Windows | 69
3. Select the Paper Size you loaded in the printer. If your paper size is not
listed, select User Defined to create a custom paper size.
You see a window like this one:
Note: If your application
has margin settings,
make sure they’re turned
off for borderless printing.
Borderless printing takes
longer than normal
printing.
Type a name for your custom size, then enter the size in hundredths of
an inch (or centimeters) and click Save, then click OK.
4. If you want to print to the edges of the page, click Borderless.
Click the Expand button, then choose one of the following:
•
Auto Expand enlarges your image up to 3% to fit the size paper
without borders. If too much of your image’s edges are cut off, you
can adjust the expansion slider to choose Min, Mid, or Max. The
Min setting retains the entire image in your print, but there may be
a small white border on the edges of the print. The Max setting
expands the image to ensure that there are no unprinted edges, but
the edges of the image may be cropped.
Borderless printing is not
available when using the
front manual feed slot.
•
Retain Size prints your image at the size you specify in your
application. You need to size your image slightly larger than the
paper if you want to print without borders.
5. Select the correct Copies and Orientation settings as necessary.
6. If you want to reduce or enlarge your image or print on both sides of the
paper, click the Layout tab. See your on-screen User’s Guide for more
information about double-sided printing.
7. If you’re ready to print, click OK.
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70 | Printing with Epson Drivers for Windows
Choosing Layout Options
Follow the instructions in this section to reduce or enlarge an image to fit on
your loaded paper. You can print a poster-size image, even if your
application does not support poster printing. For instructions on multi-page,
poster, or double-sided printing, see your on-screen User’s Guide.
1. On the Printing Preferences window, click the Layout tab. You see a
window like this one:
2. Click Reduce/Enlarge to have the driver resize your image. You can
select Fit to Page and select the paper size you loaded in the Output
Paper Size list. Or select Custom and enter a percentage to scale your
image.
3. If you are enlarging your image beyond the limits of your application
program, click Optimize Enlargement. The driver will increase the
image size up to 400% and decrease the output resolution to stay within
the pixel limitations.
Depending on the resolution of your original image and the print size,
you may see reduced quality in the print.
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Printing with Epson Drivers for Windows | 71
Choosing Advanced Print Options
The advanced settings give you complete control over your printing
environment. If you are using color management settings in Photoshop or
another application, it is very important to access the advanced settings and
turn off color management in the printer driver, as described below. If
necessary, you can also control the ink density by using the paper
configuration settings as described on page 72.
1. Access your printer driver and select your basic options as described
beginning on page 66.
2. Click Custom, then click the Advanced button that appears. You see a
window like this one:
These settings
give you different
options on the
lower part of the
screen
3. If necessary, you can change your Media Type and Color settings.
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72 | Printing with Epson Drivers for Windows
Note: The Print Quality
settings available depend
on the Media Type you
selected. Choose lower
print quality for faster
printing, or SuperPhoto 2880dpi for best quality.
4. Choose one of the following Print Quality settings:
•
Draft
•
Normal - 360dpi
•
Fine - 720dpi
•
SuperFine - 1440dpi
•
SuperPhoto - 2880dpi
5. Choose any of the following advanced options:
•
High Speed for fast, bidirectional printing. For higher quality,
make sure this option is not selected.
•
Flip Horizontal for printing a mirror image of your file. Use with
backlight film.
•
Finest Detail for sharper edges on vector-based data including text,
graphics, and line art.
•
Edge Smoothing to improve the quality of low-resolution images.
6. Choose one of the following Printer Color Management settings:
•
Tip: If you turn off color
management, you can
still control the ink
density, as described
on page 73.
Color Controls to choose from four Color Adjustment modes and
three Gamma settings. You can also specify individual values for
Brightness, Contrast, Saturation, and CMY inks.
•
PhotoEnhance allows you to correct noise and other problems
common to digital camera images or choose special tone and effect
settings.
•
Off (No Color Adjustment) to disable color management in the
printer driver. Choose this setting when using a color-managed
workflow in Photoshop or other software applications.
•
ICM to adjust colors based on the printer’s ICC profile, using the
Image Color Matching system and the printer’s Epson Standard
profile. In most cases, you will get better results by applying color
management in your application, rather than in the printer driver.
7. If you are using non-Epson media and you need to fine-tune its
performance, click the Paper Config button.
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Printing with Epson Drivers for Windows | 73
Note: You may need to
change the Color Density
setting if your custom
profile was created to
optimize D-max and color
gamut.
You see a window like this one:
8. Select the correct settings to match your ICC profile. These settings
override any paper configuration settings you may have made using the
printer’s control panel.
•
Color Density lets you control the ink saturation level (for example,
when you turn off color management in your printer software).
•
Drying Time per Print Head Pass lets you print with non-Epson
media and avoid smearing the ink. You can make the print head
wait up to 5 seconds after each pass to allow ink to dry on the page.
•
Paper Feed Adjustment helps reduce banding. Choose a lower
value if you see white lines on your prints, or a higher value if you
see dark lines.
•
Paper Thickness helps reduce vertical banding and creates a
sharper image when printing on unusually thick or thin paper.
•
Platen Gap lets you fine-tune the setting for unusually thick or thin
paper.
When you’re finished selecting Paper Configuration settings, click OK.
9. Click Save Settings if you want to have your advanced settings
available for reuse. Then type a name for the group of settings and click
Save. The name is added to your list of custom settings.
10. When you’re finished setting advanced printer options, click OK.
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74 | Printing with Epson Drivers for Windows
Choosing Advanced Black and White Photo
Settings
Advanced Black and White Photo mode allows you to easily produce neutral
and toned black-and-white prints using your Epson driver and offers an
alternative black-and-white workflow. Whether your photo is color or
grayscale, you can use this unique screening and color management
technology to create stunning black-and-white prints. This mode is only
available when printing on select media types.
Note: If you are printing
from Photoshop, make
sure you turn off
Photoshop’s color
management when using
Advanced Black and
White mode. There are
no profiles associated
with this screening and
color management
technology.
1. On the Main tab, choose the Media Type setting for the paper you
loaded in the printer.
2. Choose Advanced B&W Photo as the Color setting.
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Printing with Epson Drivers for Windows | 75
3. Click Custom, then click Advanced. You see a window like this one:
Tone color
circle
Note: The preview image
will always be the same
image and is not color
managed. It is just to be
used to give you a level
of feedback as you make
changes.
4. Choose the settings that are best for your photo. You can use the
preview image on the screen as a guide.
•
Color Toning allows you to add a tone (hue) to your
black-and-white output. The default is Neutral, which produces a
neutral tone scale print. You can also choose other popular presets
such as Cool, Warm, and Sepia. The presets will affect the target
color used in the Tone color circle.
•
Tone allows you to easily change the entire tonal scale of your
black-and-white output. While Darker is the default setting, you
may see better results if you choose Dark.
•
Brightness adjusts the overall lightness and darkness of your image.
•
Contrast adjusts the difference between the light and dark areas of
your image.
•
Shadow and Highlight Tonality allow you to control tonality only
in the shadow or highlight areas of your image.
•
Max Optical Density adjusts the overall density or focus of the
print. To create a soft focus print, set the density to lower.
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76 | Printing with Epson Drivers for Windows
•
Highlight Point Shift helps reduce gloss differential by adding
density to the highlights of images prone to gloss differential.
•
Tone color circle lets you customize the tone (hue) you selected to
add to your black-and-white print. Click an area in the circle or
enter values in the Horizontal and Vertical fields to adjust the tone.
The closer you select to the edge of the wheel, the more color you
will add to your black-and-white print.
Managing Print Jobs
Your printer comes with utilities that let you check on your print jobs and
cancel, pause, or restart them.
The Progress Meter opens each time you send a print job. Status Monitor 3,
which appears on the taskbar when you print, lets you check the printer’s
status and monitor print jobs.
Managing Prints Using the Progress Meter
After you send a print job, the Progress Meter window appears:
May not appear if you
are printing over a
network
Click to cancel printing
Click to pause/resume
printing
You can use the buttons to cancel, pause, or resume your print job. You can
also check your ink status and view printing tips.
If you don’t want the Progress Meter to appear, you can turn it off. See
page 78 for instructions.
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Printing with Epson Drivers for Windows | 77
Setting Monitoring Preferences and Optimizing Print
Speed
You can choose when and how you want to be notified of printing problems,
whether you want a Status Monitor 3 icon to appear on your Windows
taskbar, and whether you want to allow monitoring by other users who share
the printer. You can also use the Speed & Progress utility to improve
printing speed and override pixel limitations when you print large images.
1. Do one of the following:
•
Windows XP: Click Start and select Printers and Faxes.
Right-click your printer icon and select Printing Preferences.
•
Windows 2000: Click Start, point to Settings, then select
Printers. Right-click your printer icon and select Properties,
Document Defaults, or Printing Preferences.
2. Click the Utility tab, then click the Speed & Progress button. You see
the Speed & Progress window:
If you want to disable
display of the Progress
Meter during printing,
you can click the
Show Progress Meter
checkbox to deselect it.
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3. Select from the following options:
•
High Speed Copies speeds up printing of multiple copies of the
same document using hard disk space as a cache. If you have
multiple hard drives, you can select a different drive to spool to.
•
Show Progress Meter lets you control whether or not the Progress
Meter is displayed when you send a print job.
•
Always spool RAW datatype lets you spool documents using the
RAW format instead of the EMF (metafile) format. Because the
RAW format requires fewer resources, printing is faster and you can
avoid certain problems, such as insufficient memory or disk space.
•
Page Rendering Mode speeds printing by rendering the entire
page. Use this setting if print speed is extremely slow or the print
head stops for a few minutes while printing. Printing will take
longer to start.
•
Coarse Rendering allows you to override the length or width
limitations in applications (such as Photoshop) that restrict the
number of pixels you can print.
•
Print as Bitmap allows large or complex vector graphics to print
faster in Adobe Acrobat® or any other non-image based application.
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4. Click the Monitoring Preferences button. You see the Monitoring
Preferences window:
5. Select the Notification options you want to use.
6. If you want to have the Status Monitor 3 icon appear in your Windows
taskbar, click the Shortcut Icon checkbox. Then select the icon to use.
After you enable the shortcut, you can simply double-click the icon to
open the Status Monitor 3 window or right-click it, then select
Monitoring Preferences in the pop-up menu.
7. Select Allow monitoring of shared printers if your printer is shared
and you want to let other users monitor it.
8. Click OK to save your settings.
9. Click OK to close the Speed & Progress window and return to the
Utility menu. Then click OK again to exit the Printers utility.
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81
Chapter 5:
Maintaining
and
Transporting
the Printer
The Epson Stylus Pro 3800 requires little maintenance to keep working at its
best. This chapter describes the following routine procedures:
•
Checking printer status and part life
•
Checking and cleaning the print head
•
Aligning the print head
•
Replacing ink cartridges
•
Performing additional maintenance tasks (changing the black ink
cartridge, adjusting the date and time, adjusting the LCD contrast)
•
Replacing the maintenance cartridge
•
Cleaning the printer
•
Transporting or storing the printer
•
Uninstalling and reinstalling printer software
•
Updating the printer firmware
In addition to the features described in this chapter, you can also use the
printer’s menu system to fine-tune a variety of printer settings. For more
information, see the on-screen User’s Guide.
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Note: To test the print
quality, see page 84 for
instructions on printing a
nozzle check.
Checking Printer Status and Part Life
Using the printer’s menu system, you can check the status of your ink
cartridges, the total number of prints, and the status of your maintenance
cartridge and other printer parts. You can either print out a status check or
you can view the printer’s status on the LCD panel.
Printing Status Information
The status check sheet shows some of the current default settings, the status
of the ink in each cartridge, the page count, and the status of various printer
parts.
Follow these steps to print the status check sheet:
1. Make sure paper is loaded in the printer.
2. Press the Menu r button and then d to highlight TEST PRINT.
3. Press r then d to select STATUS SHEET.
4. Press r to select PRINT.
5. Press the
Note: You can replace
the ink cartridges and
maintenance cartridge
yourself. Other printer
parts need to be
replaced by an
authorized Epson service
technician.
Enter button to start printing.
The service life for each ink cartridge and the maintenance cartridge is
indicated as follows:
E[*****]F
E[**** ]F
E[*** ]F
E[**
]F
E[*
]F
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Viewing Status Information
Note: Some status
information is a
projection based on the
last print made.
To view printer status information instead of printing it, follow these steps:
1. Press the Menu r button and then d until PRINTER STATUS is
highlighted.
2. Press r to select VERSION.
3. Do one of the following:
Note: You can change
the units of
measurement from
meters to inches and
feet using the printer’s
maintenance mode.
See page 96 for
instructions.
•
To check the firmware version, press r again. When done, press l.
•
To check the number of pages that can be printed with each ink
cartridge, press d to select PRINTABLE PAGES, then press r. Press
d or u to scroll through the ink cartridges and see approximately
how many pages can be printed with each ink cartridge. When
done, press l.
•
To check the ink status, press d to select INK LEVEL, then press r.
You see MATTE BLACK and the ink status for that cartridge. Press
d or u to scroll through the ink cartridges and see their status.
When done, press l.
•
To check how much of the maintenance cartridge has been used,
press d to select MAINTENANCE CART, then press r. You see
how much capacity remains in the cartridge. When done, press l.
•
To check the total amount of ink used (in milliliters), press d to
select USAGE COUNT, then press r. When done, press l.
You can clear this setting with the CLEAR USAGE COUNT option.
•
To check job history, press d to select JOB HISTORY, then
press r. For the last 10 print jobs saved in the printer, you see the
total ink used (in milliliters) and the paper size used most recently.
The most recent job is saved as No. 0. When done, press l.
•
To check the total number of prints, press d to select TOTAL
PRINTS, then press r. You see the total number of pages that have
been printed. When done, press l.
4. Press the + Cancel button to exit the menu.
For more information about the Printer Status menu, see your on-screen
User’s Guide.
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Checking and Cleaning the Print Head
Note: You can run a
cleaning cycle by holding
down the Menu button
for three seconds. You
can also use the printer’s
menu to run a power
cleaning cycle. See
page 86 for details.
If your printed image shows a color shift or horizontal or vertical lines, you
should check the print head to see if any nozzles are clogged.
You can automatically check and clean the print head using the Auto
Cleaning feature in your printer utility software. This enables the printer to
print a nozzle check pattern, read it, and run a cleaning cycle if necessary.
1. Make sure several sheets of letter-size (or larger) paper are loaded in the
auto sheet feeder.
2. Do one of the following to access the printer utilities:
•
Macintosh: Open the Applications folder and double-click Epson
Printer Utility2. Select Stylus Pro 3800 and click OK.
•
Windows XP: Click Start and select Control Panel. Double-click
Printers and Faxes. Right-click your printer icon and select
Printing Preferences. Click the Utility tab.
•
Windows 2000: Click Start, point to Settings, then select
Printers. Right-click your printer icon and select Printing
Preferences. Click the Utility tab.
You see a screen like the following:
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3. Click the Nozzle Check icon.
4. Click Print to print the nozzle check pattern so you can see if the print
head needs to be cleaned. Or click Auto if you want to run the nozzle
check and have the printer automatically clean the print head if
necessary.
Note: You must use at
least a 10× eye loupe to
check the pattern.
5. Examine the nozzle check pattern to make sure it has no gaps or lines.
•
If the printout looks okay as shown below, you’re done. Click
Finish.
•
If you see any gaps as shown below, click Clean to clean the print
head and follow the on-screen instructions.
6. If the nozzles do not clear after a few cleaning cycles, run a Power
Cleaning Cycle, as described in the next section.
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Running a Power Cleaning Cycle
You can run a power cleaning cycle from the control panel if the normal
cleaning process is not sufficient to clear the nozzles. However, the power
cycle uses a large quantity of ink, so it is recommended only as a last resort.
The cartridges need to be at least 50% full to use power cleaning. You may
need to replace a low cartridge to run the cleaning cycle. After cleaning, you
can reinsert the old cartridge.
1. Print a nozzle check to make sure the print head needs cleaning, as
described on page 84.
Caution: Don’t run a
power cleaning cycle
while thick media is
loaded in the printer.
2. Make sure the printer is ready and the red B ink light is not on or
flashing.
3. Press the Menu r button.
4. Press d until MAINTENANCE is highlighted, then press r.
5. Press d to select POWER CLEANING, then press r.
6. Press the
Enter button to start the power cleaning.
7. When cleaning is finished and the P Power light stops flashing, print
the nozzle check again to confirm that the head is clean.
For effective cleaning, always run a nozzle check between cycles.
If the pattern is still missing segments after a few power cleaning cycles, turn
off the printer and let it sit overnight. Then clean the print head again the
following morning with regular cleaning cycles. If you still see no
improvement, contact Epson for assistance.
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Aligning the Print Head
Aligning the print head is the most important thing you can do to ensure the
best print quality. If banding appears on your prints, if they look grainy or
blurry, or you see misregistration or “ghosting,” you need to align the print
head.
Although you can align the print head using the printer utility software, it’s
best to align from the printer’s control panel. This will do the most thorough
job in the shortest time, and it’s all automatic.
If you haven’t already done so, it’s a good idea to run a nozzle check before
aligning the print head (see page 84). This ensures that the print head
alignment patterns print correctly.
Follow these steps to align the print head using the control panel:
1. Make sure the printer is turned on. Then load one of the following types
of paper:
•
Epson Premium Glossy Photo Paper
•
Epson Premium Photo Paper Glossy
•
Epson Premium Luster Photo Paper
•
Epson Ultra Premium Photo Paper Luster
•
Enhanced Matte Paper
•
Epson Ultra Presentation Paper Matte
•
Epson Photo Quality Ink Jet Paper
•
Epson Presentation Paper Matte
2. Press the Menu r button.
3. Press d until HEAD ALIGNMENT is highlighted. Then press r.
4. Make sure Auto is highlighted and then press r.
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5. Press d or u to select the type of paper you loaded: PREM.
GLOSSY/LUSTER, P Q INK JET PAPER (Epson Presentation Paper
Matte), or ENHANCED MATTE PAPER (Ultra Premium Presentation
Paper Matte). Then press r.
Enter to start printing. After printing is complete, the printer
6. Press
starts aligning the print head.
It takes several minutes to run the head alignment. The printer’s white
beam sensor reads the alignment pattern and adjusts the printer
automatically. Make sure you don’t open the top cover or turn off the
printer during this process.
If you want to verify or fine-tune the alignment process, you can perform a
manual head alignment. See your on-screen User’s Guide for instructions.
Replacing Ink Cartridges
Before you begin a large print job, you should check your ink levels. If one of
your cartridges is low, you can replace it before you start. Or you can wait
until the ink cartridge needs to be replaced, and then continue the job
without any loss of print quality. However, it is best to replace a low ink
cartridge before starting a large print job.
The easiest way to check ink levels is from the control panel:
1 Matte Black
9 Yellow
2 Photo Black
8 Light Magenta
3 Light Black
7 Light Cyan
4 Light Light Black
6 Magenta
5 Cyan
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When the red B ink light is flashing and INK LOW appears on the LCD
panel, the indicated cartridge is low on ink. Make sure you have a
replacement cartridge. When the light stays on and you see the LCD
message REPLACE INK CARTRIDGE, the cartridge is expended. You must
replace the cartridge before you can continue printing.
Use the following UltraChromeK3 Epson ink cartridges:
TM
Caution: You must use
the Epson ink cartridges
designed for your printer.
Other ink cartridges will
not work and may cause
damage not covered by
your warranty.
Caution: Leave the low
or expended cartridge in
the printer until you are
ready to replace it.
To prevent ink reporting
errors, never replace the
ink cartridges with the
printer turned off.
Cartridge
Product code
Photo Black
T580100
Cyan
T580200
Magenta
T580300
Yellow
T580400
Light Cyan
T580500
Light Magenta
T580600
Light Black
T580700
Matte Black
T580800
Light Light Black
T580900
You can purchase genuine Epson ink and paper from an authorized Epson
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
Or you can also purchase online at www.epsonstore.com (U.S. sales) or
www.epson.ca (Canadian sales).
Before you start, make sure the printer is turned on. Then follow these steps
to replace an ink cartridge:
1. Note the color of the cartridge whose icon and abbreviation is on or
flashing. This is the cartridge you need to replace.
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2. If the red B ink light is on and REPLACE INK CARTRIDGE appears on
the printer’s LCD, press the u Ink cover open button to unlock the ink
cover. If the light is flashing and the LCD message is INK LOW, you
need to hold down the button for 3 seconds to unlock the ink cover.
3. Lift the ink cover.
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4. Press the ink eject button above the cartridge you need to replace. The
ink cartridge slides out slightly.
5. Carefully pull the cartridge straight out of the slot and dispose of it
properly.
WARNING: Do not shake
the expended cartridge, or
ink may leak out. If ink gets
on your hands, wash them
thoroughly with soap
and water. If ink gets in
your eyes, flush them
immediately with water.
6. Make sure the replacement ink cartridge is the correct color, and then
remove it from its package.
Caution: Do not touch
the green chip on the top
of the cartridge. Doing so
may prevent normal
operation and printing.
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7. Shake the ink cartridge well before installing it.
8. Hold the ink cartridge with the arrow mark facing up and pointing to
the back of the printer, and then insert it into the slot until it clicks.
Arrow mark
The printer has a protection system to prevent improper cartridge
insertion. If you cannot insert the ink cartridge easily or if you see the
message INK CARTRIDGE ERROR on the LCD panel, the type of
cartridge may be incorrect. Check the package and product code.
If the B ink light remains on, the ink cartridge may not be installed
correctly. Remove the ink cartridge and then reinsert it as described
above.
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9. Close the ink cover and press it until it clicks.
When you see READY on the LCD, the printer is ready to print.
Performing Additional Maintenance Tasks
In addition to running a power cleaning cycle, you can use the Maintenance
menu to switch between Matte Black and Photo Black, set the printer’s date
and time, and adjust the contrast on the LCD screen.
The printer also provides a maintenance mode which lets you change the
printer’s defaults and run special procedures.
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Changing the Black Ink Cartridge
You can use either Matte Black or Photo Black for printing. Both cartridges
are installed all the time, and the printer knows which cartridge to use
depending on the Media Type selected in the printer driver. You may
sometimes need to switch cartridges as described below when using
non-Epson media.
The Photo Black cartridge is ideal for printing photographic images on all
media types. It is optimized for traditional photographic and ink jet-coated
papers, such as Epson Ultra Premium Photo Paper Luster and Epson Photo
Paper Semi-gloss, etc.
The Matte Black cartridge is optimized for printing photographic images on
matte or plain papers, such as Epson Ultra Premium Presentation Paper
Matte and Epson Velvet Fine Art Paper.
Generally, you should switch black ink cartridges only if you plan to run a
large number of print jobs in the new mode. Since it takes several minutes to
switch and consumes some ink, you shouldn’t switch cartridges more often
than necessary.
Changing the black ink cartridge also consumes color ink, so you need to
make sure that all of the cartridges contain enough ink before you begin.
Follow these steps to switch from one cartridge to the other:
1. Press the Menu r button.
2. Press d until MAINTENANCE is highlighted, then press r.
3. Press d to select BLACK INK CHANGE, then press r.
4. Press the
Enter button. The printer charges the cartridge (this takes a
few minutes) and you see PHOTO -> MATTE or MATTE -> PHOTO on
the LCD.
When the change is complete, the LCD displays READY and the name
of the current black cartridge.
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Changing the Date and Time
Follow these steps to set the date and time:
1. Press the Menu r button.
2. Press d until MAINTENANCE is highlighted, then press r.
3. Press d to select CLOCK SETTING, then press r.
4. Use u or d to set each item in the date and time, displayed in the
following format: MM/DD/YY HH:MM.
5. Press + Cancel when you finish.
Adjusting the LCD Contrast
Follow these steps to change the LCD contrast:
1. Press the Menu r button.
2. Press d until MAINTENANCE is highlighted, then press r.
3. Press d to select CONTRAST ADJUSTMENT, then press r.
4. Use u or d to increase or reduce the screen contrast.
5. Press + Cancel when you finish.
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Using Maintenance Mode
Maintenance mode allows you to change the language or units of
measurements used in the printer’s menus and return all the menu settings
to their default values.
Follow these steps to use maintenance mode:
1. Make sure the printer is turned off.
2. Press and hold the + Cancel button, then press the P Power button
until the printer turns on. MAINTENANCE MODE appears on the
LCD panel.
3. Press u or d to select the settings described below. If you need to back
up to the previous menu level, press the l button.
•
To change the language displayed on the LCD panel, select
LANGUAGE and press r. Press d until you see the language you
Enter to select it. Press l to return to the menu
want, then press
or + Cancel to exit.
•
To change the units of measurement, select UNIT and press r.
Select METRIC or FEET/INCH and then press
Enter to select it.
Press l to return to the menu or + Cancel to exit.
•
To return all control panel settings to their default values, select
DEFAULT PANEL and press r. Press
Enter to restore the
printer’s defaults. Then press l to return to the menu or + Cancel
to exit.
4. To exit maintenance mode, turn off the printer by pressing the P Power
button. Press the P Power button again to turn on the printer in the
normal operating mode.
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Replacing the Maintenance Cartridge
The maintenance cartridge stores ink that gets flushed from the system
during print head cleaning. When the cartridge is almost full, the message
MAINTENACE CARTRIDGE IS NEARLY FULL appears on the LCD
panel. When the cartridge is completely full, the printer stops working and
REPLACE THE CARTRIDGE appears on the LCD.
You can check how much space remains in the maintenance cartridge by
viewing its indicator on the control panel, as shown below. You can also
check its status using the printer’s menus (see page 83) or by printing a
nozzle check sheet (see page 84).
Maintenance
cartridge indicator
(showing a new
cartridge)
Replacement cartridges are available from Epson (product code T582000).
You can purchase replacement items for your printer from an authorized
Epson reseller. To find the nearest reseller, call 800-GO-EPSON
(800-463-7766). Or you can purchase online at www.epsonstore.com.
(U.S. sales) or www.epson.ca (Canadian sales).
Follow these steps to replace the maintenance cartridge:
1. Make sure the printer is not printing or performing any other operations
(READY or PAPER OUT should appear on the control panel).
2. Turn off the printer.
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3. Open the maintenance cartridge cover.
4. Grasp the handle of the maintenance cartridge, then push it up while
gently pulling it toward you.
WARNING: If ink gets on
your hands, wash them
thoroughly with soap and
water. If ink gets into your
eyes, flush them
immediately with water.
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Caution: Be careful not
to tilt the used cartridge or
spill ink from it when
removing it. Hold it upright
at all times and dispose of
it carefully.
5. Remove the replacement cartridge from its package. Then put the used
maintenance cartridge in the plastic bag provided and dispose of it
properly.
6. Insert the new maintenance cartridge into the printer as far as it will go.
Caution: Do not touch the
green chip on the side of
the maintenance
cartridge. This may
prevent normal operation.
7. Close the maintenance cartridge cover.
8. Turn the printer back on.
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WARNING: Be careful not
to touch the gears inside the
printer.
Caution: To avoid
damaging the
components as well as
the case, never use
alcohol or thinners to
clean the printer.
Be careful not to get
water on the printer
mechanism or on-screen
components.
Don’t use a hard or
abrasive brush.
Do not touch the ink
absorption pads;
otherwise, printouts may
be soiled.
Cleaning the Printer
To keep your printer working at its best, you should clean it several times a
year.
1. Make sure the printer is turned off, then unplug the power cord and
disconnect the printer from your system. Let the printer sit for a minute.
2. If the outer case is dirty, clean it with a soft, clean cloth dampened with
mild detergent. Keep the ink cartridge compartment closed to prevent
water from getting inside.
3. If the front manual tray is extended, close it by pushing it in.
4. Open the top cover and then use a soft, lint-free cloth to carefully
remove any dust or dirt inside the printer. If the back of a printout is
soiled, carefully clean the plastic ribs using a soft, lint-free cloth wiping
in the direction of the arrows.
Don’t spray the inside
of the printer with
lubricants; unsuitable
oils can damage the
mechanism. Contact
Epson if you think the
printer needs lubrication.
Plastic
ribs
If the problem still occurs, clean the area using a soft, lint-free,
dampened cloth. Then wipe the inside of the printer dry with a dry,
lint-free, soft cloth.
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Transporting or Storing the Printer
If you are moving the printer a short distance (for example, in the same
building), close any open extensions and covers and remove the rear sheet
guide if installed.
WARNING: The printer
weighs about 43 lb (20 kg),
and should be lifted by two
people.
To ship the printer, you must repack it using the original box and packing
materials. If you do not have these items, contact Epson to request them.
Otherwise, the printer may be damaged beyond repair.
Preparing the Printer for Shipment
Caution: Do not remove
the ink cartridges.
1. Turn the printer on and make sure the print head is in the home
(far right) position.
2. Turn off the printer.
Caution: Do not turn off
the printer by unplugging
it or turning off a power
strip. You will not be able
to lock the print head, and
ink may leak out of the
reservoir, damaging the
printer.
3. Unplug the power cord and interface cable.
4. Close any paper tray extensions and covers, and remove the rear sheet
guide if installed.
5. Insert the protective materials included with the printer and repack it
using the original box and packing materials. If you do not have these
items, contact Epson to request them. Otherwise, the printer may be
damaged beyond repair.
Setting Up the Printer After Transportation
Setting up the printer after transporting it is almost identical to setting it up
for the first time. See the Start Here sheet for instructions.
Keep in mind that the first time you start printing after moving the printer,
the print head nozzles may be clogged—especially if the printer hasn’t
been turned on for a long time. You may need to run a cleaning cycle
(see page 84) and realign the print head (see page 87) to ensure good print
quality.
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Uninstalling and Reinstalling the Printer Driver
If you need to uninstall and then reinstall the printer driver software for any
reason, follow the instructions in the appropriate section below.
Macintosh
1. Open the Applications folder, then the Utilities folder.
2. Double-click Printer Setup Utility, select Stylus Pro 3800, and then
click Delete.
Tip: Check the Epson Pro
Graphics website at
prographics.epson.com
for updated drivers and
utilities that may become
available.
3. If you want to reinstall your printer software, restart your Macintosh.
Then follow the instructions on the Start Here sheet to install the printer
software.
Windows
1. Do one of the following:
•
Windows XP: Click Start, then Control Panel.
•
Windows 2000: Click Start, Settings, and Control Panel.
2. Double-click Add/Remove Programs. Click Epson Printer
Software in the program list, then select your printer icon.
3. Click the Change/Remove or Add/Remove button and follow the
on-screen instructions.
4. If you want to reinstall your printer software, restart your computer.
Then follow the instructions on the Start Here sheet to install the printer
software or in Chapter 1 for network setups.
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Updating Your Printer Firmware
You can check for a newer version of firmware on the Epson support site and
update your printer, if necessary.
Downloading the Firmware
1. Navigate to epson.com/support in your browser.
2. Choose your printer.
3. Click Drivers and Downloads to find the newest firmware.
4. Choose the version for Macintosh or Windows and follow the
instructions on the screen, then continue with the instructions below to
update the firmware.
Note: Although the
illustrations in this
section show Macintosh
screens, the procedure is
the same in Windows.
Updating the Firmware
1. Double-click the firmware file to extract it.
2. Double-click the EPSON LFP Remote Panel icon on your desktop.
You see a window like this one:
Note: For more
information on using the
LFP Remote Panel, click
Help to see the on-screen
guide.
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3. Click the Firmware Updater icon. You see a window like this one:
4. Make sure your printer is on, its LCD is set to Ready, and it is
connected to your computer. Then choose Stylus Pro 3800 in the
Printer list.
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5. Click Browse and find the firmware that you just downloaded and
extracted. Select the file and click Choose.
Caution: Don’t turn off
the printer while the
firmware is updating.
6. If the firmware version of the file is newer, click Update to start the
firmware update process. (If it is the same, you don’t need to update it.)
7. When the update is complete, close the Firmware Updater window and
the LFP Remote Panel window.
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107
Chapter 6:
Solving
Problems
If you experience a problem with your printer, try to solve it by following the
guidelines in this chapter:
•
Diagnosing problems
•
Checking error messages and lights
•
Improving print quality
•
Solving operational problems
•
Solving miscellaneous printing problems
•
Solving paper problems, including clearing paper jams
Diagnosing Problems
The Epson Stylus Pro 3800 includes a number of ways to help you diagnose
problems:
•
To identify the most common problems, check the messages on the
control panel. See page 108 for more information.
•
If you’re using the Epson printer driver and Status Monitor utility,
check your software for error messages. See Chapter 4 or 5 for more
information.
•
To determine whether the problem is caused by the printer itself,
disconnect the printer from your computer and run a nozzle check from
the control panel. See page 84 for instructions.
•
If none of the suggested solutions in this chapter solve your problem,
contact Epson as described under “Where To Get Help” on page 12.
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Checking Error Messages and Lights
The control panel includes various lights and an LCD panel to indicate the
status of the printer:
Power light
Paper light
Power
button
Ink cover open /
u button
Ink light
LCD
Cancel
button
Ink and maintenance
cartridge status
Back /
l button
Paper feed /
d button
Menu / r button
Enter
button
When your ink is low or expended, or paper runs out, or a problem occurs,
a message appears on the LCD, and the lights on the control panel come
on or flash. The following table lists the messages in alphabetical order and
includes instructions for correcting the problem.
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Message
Explanation
Response
BORDERLESS
ERROR
The installed paper is not
supported for borderless
printing or the PAPER SIZE
CHECK setting is off.
Press the d Paper feed button, and then load a different
size media. See “Choosing Paper Options” on page 68
for Windows, or “Choosing Page Setup Options” on
page 50 for Macintosh. Also, select ON for PAPER SIZE
CHECK in the printer’s menu system.
The nozzles are still
clogged.
Press the + Cancel button, then run the Head Cleaning
utility. See “Checking and Cleaning the Print Head” on
page 84.
Print head cleaning cannot
be started because thick
paper is loaded.
Remove the thick paper.
Damaged data was sent to
the printer or the data has
an incorrect command.
Stop printing and press the + Cancel button for
3 seconds.
PRESS THE DOWN
BUTTON.
LOAD THE CORRECT
SIZE PAPER
CLEANING ERROR
PRESS THE
CANCEL/RESET
BUTTON
CLEANING ERROR
PRESS THE DOWN
BUTTON AND
REMOVE THICK
PAPER
COMMAND ERROR
CHECK DRIVER
SETTINGS
The installed printer driver
Stop printing and press the + Cancel button for
is not correct for the printer. 3 seconds. Then make sure that the installed printer
driver is correct for the printer.
FRONT FEED SLOT
OPEN
The front manual feed slot
is open during operation.
Close the front feed slot.
The front manual feed slot
is open, but no paper is
loaded.
Load a sheet of paper in the front slot, and then press
the d Paper feed button.
Paper is loaded in the front
manual feed slot.
Press the d Paper feed button, then remove the paper
from the front manual feed slot.
CLOSE THE FRONT
MANUAL FEED SLOT
FRONT FEED SLOT
OPEN
LOAD MEDIA
PRESS THE DOWN
BUTTON
FRONT FEED SLOT
OPEN
PRESS THE DOWN
BUTTON AND
REMOVE PAPER
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Message
Explanation
Response
FRONT SLOT
CLOSED
The front manual feed slot
is closed during operation.
Open the front slot by pushing it. If necessary, remove
the paper.
The wrong type of cartridge
is installed.
Remove the ink cartridge and install one that is
designed for your printer. See “Replacing Ink
Cartridges” on page 88.
An ink cartridge that cannot
be used with this printer is
installed.
Remove the ink cartridge and install one that can be
used in your printer. See “Replacing Ink Cartridges” on
page 88.
An ink cartridge is installed
incorrectly (perhaps in the
wrong slot).
Press the u Ink cover open button to open the ink
cover. Then remove the ink cartridge and install it
correctly. See “Replacing Ink Cartridges” on page 88.
There is a problem with one
of the ink cartridges. It may
be installed in the wrong
slot.
Remove the ink cartridge and reinstall it correctly. If this
message appears after reinstalling the ink cartridge,
replace it. See “Replacing Ink Cartridges” on page 88.
The wrong type of cartridge
is installed or is installed in
the wrong slot.
Select NO (press the Menu r button) if you want to
replace the ink cartridge with a genuine Epson ink
cartridge. See “Replacing Ink Cartridges” on page 88.
Otherwise, select YES (press the l button).
A non-genuine ink cartridge
is installed.
Replace the ink cartridge with a genuine Epson ink
cartridge. See “Replacing Ink Cartridges” on page 88.
The ink cartridge is
expended.
Install a new ink cartridge. See “Replacing Ink
Cartridges” on page 88.
OPEN THE FRONT
MANUAL FEED SLOT
INK CARTRIDGE
ERROR
CHECK CARTRIDGE
INK CARTRIDGE
ERROR
PLEASE INSTALL THE
CORRECT
CARTRIDGE
INK CARTRIDGE
ERROR
PRESS THE UP
BUTTON
REPLACE THE
CARTRIDGE
INK CARTRIDGE
ERROR
REPLACE
CARTRIDGE
INK CARTRIDGE
NON-GENUINE
CARTRIDGE MAY
NOT PERFORM AT
OPTIMUM.
CONTINUE?
<YES NO>
INK CARTRIDGE
PLEASE USE
GENUINE EPSON INK
CARTRIDGES
INK CARTRIDGE
REPLACE INK
CARTRIDGE
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Message
Explanation
Response
INK CARTRIDGE
A non-genuine ink cartridge
is installed, and if you use
it, may void Epson’s
warranty.
Select DECLINE (press the Menu r button) to replace
the ink cartridge with a genuine Epson ink cartridge.
Selecting ACCEPT (by pressing the l button) may void
Epson’s warranty.
INK LOW
The ink cartridge is almost
expended.
You need to replace the ink cartridge soon. Although
you can continue printing when the INK LOW message
appears, print quality may decline.
MAINTENANCE
CARTRIDGE FULL
The maintenance cartridge
is full.
Replace the maintenance cartridge with a new one. See
“Replacing the Maintenance Cartridge” on page 97.
The maintenance cartridge
is almost full.
You need to replace the maintenance cartridge soon
with a new one. See “Replacing the Maintenance
Cartridge” on page 97.
MAINTENANCE
REQUEST NNNN
A part used in the printer
has nearly reached the end
of its life. "NNNN" shows
the product code for the
part.
Note the code and contact Epson. See “Where To Get
Help” on page 12.
MAINTENANCE
A non-genuine
maintenance cartridge is
installed.
Replace the maintenance cartridge with a genuine
Epson maintenance cartridge. See “Replacing the
Maintenance Cartridge” on page 97.
An ink cartridge is not
installed.
Install any missing ink cartridges.
THIS MAY VOID
EPSON’S
WARRANTY.
DO YOU ACCEPT
THIS?
<ACCEPT DECLINE>
REPLACE THE
CARTRIDGE
MAINTENANCE
CARTRIDGE NEARLY
FULL
REPLACE THE
CARTRIDGE
PLEASE USE
GENUINE EPSON
CARTRIDGES
NO INK CARTRIDGE
INSTALL INK
CARTRIDGE
PAPER EJECT ERROR The printer could not eject
the printout.
PRESS THE DOWN
BUTTON AND
REMOVE PAPER
Press the d Paper feed button, then remove the
printout.
PAPER ERROR
Load paper correctly.
LOAD PAPER
No paper is loaded in the
printer.
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Message
Explanation
Response
PAPER ERROR
The printer cannot detect
the loaded media because
it is wavy or curled.
Flatten the media.
LOAD PAPER
CORRECTLY
The printer cannot detect
the loaded media because
the color of the paper is
either transparent or black,
like the platen color.
Select OFF for PAPER SIZE CHECK using the printer’s
menu system, or load the correct type of genuine
Epson paper.
PAPER FEED ERROR
You have selected
double-sided printing, but
the printer cannot feed the
paper correctly.
Load the paper that has just been ejected, and then
press the d Paper feed button.
Paper is jammed.
Remove the jammed paper. See “Paper Feed or Paper
Jam Problems” on page 121 for details.
You need to remove the
paper from the rear manual
feed slot.
Remove the paper from the rear feed slot.
The loaded paper is not the
same as the paper type
selected for the Automatic
Head Alignment.
Press the + Cancel button, and then load the paper that
matches the type selected for the Automatic Head
Alignment. See “Aligning the Print Head” on page 87.
The loaded paper does not
match the paper type
selected.
Press the + Cancel button, and then load the paper that
matches the type of paper you selected. See “Aligning
the Print Head” on page 87 for details.
PRESS THE DOWN
BUTTON.
LOAD PAPER
CORRECTLY
PRESS THE DOWN
BUTTON
PAPER JAM
REMOVE PAPER
PAPER REMOVE
REMOVE PAPER
FROM THE REAR
PAPER SENSOR
ERROR
PRESS THE +
BUTTON.
LOAD THE CORRECT
PAPER
PAPER SENSOR
ERROR
PRESS THE +
BUTTON
LOAD DIFFERENT
PAPER
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Message
Explanation
Response
PAPER SETTING
ERROR
You are using the wrong
paper path for the type of
paper you’re using.
Check the Paper Source setting in the printer driver, and
load the paper in the correct slot. See “Choosing the
Correct Paper Path” on page 32 and “Choosing Page
Setup Options” on page 50 for Macintosh or “Choosing
Paper and Layout Options” on page 68 for Windows.
The size of paper you
loaded is not correct for the
document/image you are
printing.
Remove the paper and load media that is the correct
size for what you are printing.
The paper is not loaded
straight.
Press the d Paper feed button, and then load the paper
straight. If you are using the auto sheet feeder, you can
use the top edge guide to help feed the paper straight.
See page 37 for details.
CHECK PAPER
SOURCE IN THE
DRIVER SETTINGS
AND LOAD PAPER
CORRECTLY
PAPER SIZE ERROR
LOAD THE CORRECT
SIZE PAPER
PAPER SKEW
PRESS THE DOWN
BUTTON.
LOAD PAPER
CORRECTLY
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Improving Print Quality
You can often improve print quality by doing the following:
•
Run a nozzle check and cleaning cycle. See page 84 for instructions.
•
Align the print head. See page 87 for instructions.
•
When you send a print job, make sure your print options are set
correctly. For more information, see Chapter 3 (Macintosh) or
Chapter 4 (Windows).
If none of these suggestions help, try the solutions below.
Problem
Solution
Your print has
horizontal or vertical
banding.
◗ Check the ink indicators and light to see if you are low on ink. Replace ink
cartridges if necessary, as described on page 88.
◗ Run a nozzle check and cleaning cycle. See page 84 for instructions.
◗ Align the print head from the printer’s control panel, as described on page 87.
◗ Turn off High Speed in your Advanced settings.
◗ Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗ Make sure the printable side of your media is loaded face-up.
◗ Choose a higher resolution, such as SuperPhoto - 2880dpi.
◗ If you’re using a third-party RIP and non-Epson media, see if the RIP provides a
method for adjusting the paper feed.
Try adjusting your paper configuration settings (see page 56 for Macintosh or page 73
for Windows). Check these settings:
◗ Make sure the Paper Thickness setting is correct for the paper you’re printing on.
◗ Use the Paper Feed Adjustment to eliminate banding (see page 46). Reduce the
value for white lines, or increase it for overlapping dark lines.
◗ If you’ve created a custom paper configuration, be sure to return the setting to
STANDARD when you’re done using it. See page 47.
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Problem
Solution
Your print is grainy, or
has misregistration or
ghosting.
◗ Check the ink indicators and light to see if you are low on ink. Replace ink
cartridges if necessary, as described on page 88.
◗ Run a nozzle check and cleaning cycle. See page 84 for instructions.
◗ Align the print head from the printer’s control panel, as described on page 87.
◗ Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗ Make sure the printable side of the paper is loaded face-up in the tray.
◗ Choose a higher resolution, such as SuperPhoto - 2880.
◗ Turn off High Speed in your Advanced settings.
Try adjusting your paper configuration settings (see page 56 for Macintosh or page 73
for Windows). Check these settings:
◗ Make sure the Paper Thickness setting is correct for the paper you’re printing on.
◗ Use the Paper Feed Adjustment to eliminate banding (see page 46). Reduce the
value for white lines, or increase it for overlapping dark lines.
◗ If you’ve created a custom paper configuration, be sure to return the setting to
STANDARD when you’re done using it. See page 47.
Your print has gaps or
appears faint.
◗ Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗ Run a nozzle check and cleaning cycle. See page 84 for instructions.
◗ Check the ink indicators and light to see if you are low on ink. Replace ink
cartridges if necessary, as described on page 88.
◗ The Paper Thickness setting is not correct for the paper you’re printing on. Use
your printer software (see page 56 for Macintosh or page 73 for Windows) to
choose the correct setting.
◗ The platen gap setting is too wide. Use the printer’s menu system to change the
setting to STANDARD, or to NARROW if printing on very thin paper. See page 44
for instructions.
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Problem
Solution
Colors are incorrect or
missing.
◗ Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗ If you are using the color management features in Photoshop or another
application, you must turn off color management in the printer driver. See page 55
(Macintosh) or page 72 (Windows).
◗ Adjust the Color Density setting in the Paper Configuration utility.
◗ If you’re using a third-party RIP or non-Epson media, custom color profiles will give
you the best color reproduction.
◗ Make sure the printable side of your media is loaded face-up.
◗ Run a nozzle check and cleaning cycle. See page 84 for instructions.
◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is
too old, replace it as described on page 88.
◗ Check the ink indicators and light to see if you are low on ink. Replace ink
cartridges if necessary, as described on page 88.
◗ Make sure color settings in your application or printer software are correct.
◗ To produce sharper images with more vivid colors in Windows, select
PhotoEnhance in the Advanced menu. You can also select Color Controls in the
Advanced menu, and adjust the color, brightness, and other settings.
◗ For Macintosh, select Color Controls in the Printer Color Management section in
the Print window. See “Choosing Color Management and Paper Configuration
Options” on page 55.
Your print appears
blurry or smeared.
◗ Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗ If you’re printing on non-Epson media, you may need to adjust the paper thickness
setting, drying time, or color density. Use your printer software (page 56 for
Macintosh or page 73 for Windows) to choose the correct setting.
◗ Your paper doesn’t meet the required specifications or wasn’t stored in a dry,
humidity-free environment. Load new paper.
◗ Make sure the printable side of your media is loaded face-up.
◗ Ink has leaked into the paper path. Wipe the paper path area of the printer with a
soft, clean cloth. See page 100 for cleaning instructions.
◗ Turn off High Speed in your Advanced settings.
◗ The platen gap setting is too narrow. Use the printer’s menu system to change the
setting to WIDE or WIDER. See page 44 for instructions.
◗ Run a nozzle check and cleaning cycle. See page 84 for instructions.
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Problem
Solution
The bottom edge of
your print is smeared.
◗ The paper is curled toward the printable side. Flatten it or curl it the other way.
◗ Make sure the Media Type setting in your printer software is correct for the media
you’re printing on.
◗ If you’re printing on non-Epson media, you may need to adjust the paper thickness
setting or drying time. See page 44.
◗ If you’re printing on thick paper, the platen gap setting may be too narrow. Use the
printer’s menu system to change the setting to WIDE or WIDER. See page 44 for
instructions.
Solving Operational Problems
If you can’t turn the printer on, if it stops printing unexpectedly, or if
nothing prints, check the following:
•
The printer is turned on.
•
Paper is loaded in the printer.
•
The printer is plugged securely into a working electrical outlet that’s not
controlled by a switch or timer.
•
The interface cable is securely connected to the printer and your system.
•
The voltage supplied by the electrical outlet matches the voltage on the
printer’s rating label. If not, turn off the power and unplug the power
cord immediately. Contact Epson for assistance (see page 12).
If none of these suggestions help, try the following solutions.
Problem
Solution
The printer stops
printing
unexpectedly.
◗ If the P Power light is flashing, the printer is performing a maintenance procedure
or waiting for ink to dry. Check the display message and lights on the control panel.
Wait until the P Power light stops flashing.
◗ Check the display message and lights on the control panel to see if an error has
occurred. Follow the instructions for the messages beginning on page 108.
The printer sounds as
if it’s printing, but
nothing prints.
◗ Follow the instructions beginning on page 84 to clean the print head.
◗ Communication between the computer and printer may have been momentarily
interrupted. Try restarting the computer and printing again.
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Problem
Solution
Nothing prints.
◗ Turn off the printer and computer. Make sure the interface cable is securely
plugged in. Then restart the printer and computer.
◗ Make sure the interface cable meets the required specifications. See page 10 or 10.
◗ Your Epson printer is not selected as the default printer. Install the printer driver if it
is not installed yet, and follow the instructions below to select your Epson printer as
the default printer.
Windows XP: Click Start, Control Panel, Printers and Other Hardware, and then
click Printers and Faxes. Right-click EPSON Stylus Pro 3800 and select Set As
Default Printer. Then close the window.
Windows 2000: click Start, Settings, and then click Printers. Right-click EPSON
Stylus Pro 3800 and select Set As Default. Then close the window.
Macintosh: Make sure the Stylus Pro 3800 printer driver is correctly added to the
Printer Setup Utility.
◗ The printer port setting doesn’t match the printer connection port (Windows).
Windows XP: Click Start, Control Panel, Printers and Other Hardware, Printers
and Faxes. Right-click EPSON Stylus Pro 3800, and select Properties. Click the
Ports tab and make sure your printer port is selected.
Windows 2000: Click Start, Settings, Printers. Right-click EPSON Stylus Pro
3800, and select Properties. Click the Ports tab and make sure your printer port is
selected.
◗ Follow the instructions beginning on page 102 to uninstall your printer software.
Then locate your printer software CD-ROM and reinstall the software. You can also
download and install the latest driver for Macintosh or Windows from the Epson
website at epson.com/support.
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Solving Miscellaneous Printing Problems
If your printouts are not what you expected, try the suggestions below:
Problem
Solution
Your print has incorrect or
garbled characters.
◗ Make sure your software is installed correctly and the printer is selected in your
application.
◗ Clear any stalled print jobs from the Printer Setup Utility.
◗ Turn off the printer and computer. Make sure the interface cable is securely
plugged in at both ends.
Your print has incorrect
margins.
◗ Check the page size or paper size settings in your application. Make sure they
are within the printer’s printable area.
◗ Make sure the Paper Size and Borderless settings in your printer software are
correct for the paper you’re using.
◗ Paper is loaded incorrectly. Follow the instructions in Chapter 2 to reload the
paper.
Your image is inverted.
◗ Turn off the Flip Horizontal setting in your printer software. See page 54
(Macintosh) or page 72 (Windows) for instructions.
Blank paper is printed.
◗ Make sure your software is installed correctly and the printer is selected in your
application.
◗ Make sure the Paper Size setting in your printer software is correct for the
paper you’re using.
◗ Make sure the Paper Source setting in your printer software is correct.
A ruled line on your print
appears to shift.
Align the print head as described on page 87.
Color images print in black
only.
Make sure Color is selected in your printer software.
The printer continues to
feed paper after you have
cancelled a job.
◗ Press the + Cancel button to clear any print job data in the printer’s buffer.
Then press and hold the + Cancel button to reset the printer.
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Problem
Solution
Printing is too slow.
◗ Turn on High Speed in your Advanced settings.
◗ Choose a lower resolution in your printer software for faster printing.
◗ Select Automatic mode and move the slider towards Speed (on the Main tab
in Windows or in the Print Settings section of the Print window in Macintosh).
◗ Clear space on your hard drive or run a defragmentation utility.
◗ Don’t run too many applications at the same time.
◗ Turn off virtual memory.
◗ Add RAM to your system.
◗ Consider upgrading your system to support a faster connection to the printer,
such as USB 2.0.
Solving Paper Problems
If paper feed or paper jam problems occur frequently, try one or more of the
following solutions:
•
For heavy or thick media, follow the instructions on page 40 to load the
media correctly in the front slot.
•
Make sure the paper is not folded, wrinkled, or damp.
•
Make sure the printer’s environment falls within the required
temperature and humidity range (see page 126).
•
Make sure the paper is not too thick or too thin. See page 127 for paper
specifications.
•
Make sure no foreign objects are inside the paper path.
•
Make sure the printer isn’t located in a brightly lit area. The paper
sensors may not operate correctly.
•
Make sure the Media Type and Paper Source settings in the printer
software are correct.
•
Make sure the platen gap setting is correct for the paper or media you’re
printing on. See page 44 for more information.
•
If you’re not using Epson media, make sure you use a paper
configuration to adjust for the paper’s thickness and drying time
(see page 47).
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Paper Skews When Printing on Large Format Media
If your paper skews while feeding into the printer, use the edge guide on the
right side of the auto sheet feeder to help the paper feed straight.
Paper Feed or Paper Jam Problems
If paper jams frequently while feeding or during printing, try one or more of
these solutions:
•
Make sure the paper is not folded, wrinkled, or curled.
•
Make sure the printer is located in an environment that is within the
printer’s operational temperature range (see page 126).
•
Make sure the paper is not damp.
•
Store unused paper in its original package.
•
Make sure the paper is not too thick or too thin.
•
Make sure no foreign objects are inside the printer.
•
Check the Media Type setting in the printer software and make sure it
is correct for the type of paper you are using.
•
Make sure the platen gap setting is correct for your paper (see page 44).
•
If you are using a custom paper configuration for non-Epson special
media, check the paper type selected in the printer’s menu (see page 47).
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Clearing a paper jam from the auto sheet feeder
1. Turn off the printer.
2. Carefully remove the jammed paper from the output tray.
If necessary, open the top cover, and remove any jammed paper from
the area shown below.
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Clearing a paper jam from the front manual feed slot
1. Turn off the printer.
2. If necessary, press the d Paper feed button to eject the sheet.
3. Remove the jammed paper from the front or back of the printer.
Front
Back
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Clearing a paper jam from the rear manual feed slot
1. Make sure the printer is turned on.
2. Press the d Paper feed button to feed the paper backward.
3. Remove the jammed paper from the back.
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125
Appendix A:
Specifications
This appendix provides the basic specifications for your printer. For
complete product information, see your on-screen User’s Guide.
Printing
Printing method
Pressurized on-demand ink jet
Nozzle configuration
Black: 180 nozzles × 3
(Photo Black or Matte Black, Light Black, Light Light
Black)
Color: 180 nozzles × 5
(Cyan, Magenta, Light Cyan, Light Magenta, Yellow)
Character mode
Raster graphic mode
Character pitch
Printing column
10 characters per inch
167
Horizontal
resolution
Printable width
Available dots
360 dpi
17.39 inches
(441.8 mm)
6262
720 dpi
17.39 inches
(441.8 mm)
12524
1440 dpi
17.39 inches
(441.8 mm)
25047
2880 dpi
17.39 inches
(441.8 mm)
50094
Resolution
Maximum 2880 × 1440 dpi
Print direction
Bidirectional
Control code
ESC/P® Raster
RAM
64MB
Character tables
PC 437 (US, Standard Europe)
PC 850 (Multilingual)
Character sets
Epson Courier 10 cpi
125
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126 | Specifications
Environmental
Specification
Operation
Storage
Temperature
50 to 95 °F
(10 to 35 °C)
–4 to 104 °F
(–20 to 40 °C)
Print quality guarantee:
59 to 77 °F
(15 to 25 °C)
Humidity
(without
condensation)
20 to 80% RH
5 to 85% RH
40 to 60% RH for optimum
print quality
For optimal operation,
humidity should be
between 35 and 45% RH
Electrical
Specification
Description
Input voltage range
90 V to 264 V
Rated frequency range
50 to 60 Hz
Input frequency range
49 to 61 Hz
Rated current
0.6 A at 120 V
0.3 A at 220 V
Power consumption
Approx. 25 W or less (ISO 10561 letter pattern)
5 W or less in low power mode
0.3 W or less in power off mode
Check the label on the back of your printer for voltage information.
Dimensions and Weight
Specification
Covers closed
Covers open
Height
10.28 inches (257 mm)
22.8 inches (579 mm)
Width
27.36 inches (684 mm)
27.36 inches (684 mm)
Depth
14.88 inches (376 mm)
37.87 inches (962 mm)
Weight
43.2 lb (19.6 kg) with cartridges installed
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Specifications | 127
Printer Interfaces
•
USB (1.1 and 2.0 compatible)
•
Ethernet (10/100 Base TX)
Safety Approvals
Safety standards
UL 60950-1, CSA 22.2 No. 60950-1
EMC
FCC part 15 subpart B, class B, CSA C108.8 class B
Media
Sizes
3.5 × 5 inches
4 × 6 inches
5 × 7 inches
5.5 × 8.5 inches
8 × 10 inches
A4 (8.3 × 11.7 inches)
Letter (8.5 × 11 inches)
Legal (8.5 × 14 inches)
10 × 12 inches
B4 (JB4) (10.1 × 14.2 inches)
11 × 14 inches
30 × 40 cm (11.8 × 15.7 inches)
A3 (11.7 × 16.5 inches)
US B (11 × 17 inches)
Super A3/B (13 × 19 inches)
B3 (JB3) (14.2 × 20.3 inches)
16 × 20 inches
40 × 60 cm (15.7 × 23.6 inches)
A2 (16.5 × 23.4 inches)
US C (17 × 22 inches)
Weight range
17 lb bond up to 24 lb posterboard
A-127
sp3800Guide.book Page 128 Monday, January 29, 2007 11:08 AM
128 | Specifications
Since the quality of any particular brand or type of paper may be changed by
the manufacturer at any time, Epson cannot attest to the quality of any
non-Epson brand or type of paper. Always test samples of paper stock before
purchasing large quantities or printing large jobs.
Poor quality paper may reduce print quality and cause paper jams or other
problems. If you encounter problems, switch to a higher grade of paper. Do
not use curled, folded, or deckle-edge paper.
Printable Area
Default cut sheet margins are 0.12 inch (3 mm) top, right, and left, and
0.56 inch (15 mm) bottom.
The borderless printing feature allows edge-to-edge printing on some media.
Ink Cartridges
Cartridge life
2 years from production date if unopened; within
6 months after opening package, at 77 °F (25 °C)
Temperature
–4 to 104 °F (–20 to 40 °C); 1 month at 104 °F
Capacity
80 ml
Dimensions
Width: 1.19 inches (30.1 mm)
Depth: 3.68 inches (93.4 mm)
Height: 2.76 inches (70.2mm)
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sp3800Guide.book Page 129 Monday, January 29, 2007 11:08 AM
129
Index
A
Accessories, 11, 89
Advanced Black and White mode,
59 to 61, 74 to 76
Aligning print head, 87 to 88
B
Banding, 114
Black-and-white printing, 59 to 61,
74 to 76
Blank pages, 119
Blurry prints, 116
Borderless printing
Macintosh, 51
Windows, 69
Brightness setting, 60, 75
Buttons, control panel, 108
C
Cable
problems, 118, 119
requirements, 10
Canceling print jobs
Macintosh, 61
Windows, 76
Cartridges, see Ink cartridges
Cleaning
print head, 84 to 86
printer, 100
Coarse Rendering setting, 78
Color management
Macintosh, 55
Windows, 72
Color problems, 119
Color Toning setting, 60, 75
ColorSync settings, 55
Component life, checking, 82 to 83
Configuration options, Windows,
77 to 79
-129
Contrast setting, 60, 75
Control Panel, 108
Control panel
aligning print head, 87 to 88
buttons, 108
changing language, 96
changing measurement units, 96
cleaning print head, 86
component life, checking, 82 to 83
illustration, 108
ink levels, checking, 82 to 83, 88
lights, 108 to 113
messages, 108 to 113
monitoring printer, 108 to 113
restoring default settings, 96
status check, printing, 82
Custom paper size
Macintosh, 51
Windows, 69
Custom Preset, 58
D
Date and time setting, 95
Deleting print jobs
Macintosh, 61
Windows, 76
Depth of printer, 126
Diagnosing problems, 107
Dimensions of printer, 126
Documentation, how to use, 9
sp3800Guide.book Page 130 Monday, January 29, 2007 11:08 AM
130 | Index
E
I
Electrical specifications, 126
Energy consumption, 126
Enlarging images, 70
Environmental specifications, 126
Epson
accessories, 11, 89
help, 12
Preferred Protection Plan, 12
Store, 11, 89
Error messages, 108 to 113
Error notification, Windows, 77 to 79
Ethernet interface
configuring, 16 to 17
connecting, 15
system requirements, 10
Expansion setting
Macintosh, 57
Windows, 69
ICM setting, 72
Ink
lightfastness, 128
maintenance cartridge, 82 to 83
monitoring level, 62 to 63, 76
Ink cartridges
checking status, 82 to 83, 88
ordering, 89
replacing, 88 to 93
safety instructions, 14
specifications, 128
Ink light, 108 to 111
J
Jams, paper, 121 to 124
Job history, 83
L
F
Faint prints, 115
Firmware, updating, 103 to 105
Flip Horizontal setting
Macintosh, 54
problems, 119
Windows, 72
H
Head Alignment menu, 87 to 88
Height of printer, 126
Help, Epson, 12
High Speed Copies setting, Windows,
78
High Speed setting
Macintosh, 54
Windows, 72
Highlight Point Shift setting, 61, 76
Highlight Tonality setting, 60, 75
Humidity requirements, 126
-130
Layout
Macintosh options, 50 to 51
Windows options, 68 to 70
LFP Remote Panel, 103 to 105
Lightfastness, 128
Lights, control panel, 108 to 113
sp3800Guide.book Page 131 Monday, January 29, 2007 11:08 AM
Index | 131
M
N
Macintosh
Advanced Black and White mode,
59 to 61
basic print options, 52 to 54
borderless printing, 51
canceling print jobs, 61
checking ink levels, 62 to 63
color management, 55
custom preset, 58
Expansion setting, 57
installing software, 17 to 18
monitoring print jobs, 61
page setup options, 50 to 51
paper configuration settings, 56
Printer Utility, 62
software, uninstalling, 102
Status Monitor, 62 to 63
system requirements, 10
Maintenance, 81 to 100
Maintenance cartridge
checking status, 82 to 83
ordering, 11
replacing, 97 to 99
Maintenance menu, 86
Maintenance mode, 96
Manuals, how to use, 9
Margins
incorrect, 119
printing without, 51, 69
Max Optical Density setting, 60, 75
Media Type
Macintosh, 53
Windows, 66 to 67
Memory requirements, 10
Monitoring printer
control panel, 108 to 113
Macintosh, 61, 62 to 63
Windows, 76 to 79
Motors, checking status, 82 to 83
Moving printer, 101
Network setup
control panel, 16 to 17
Macintosh, 17 to 21
Windows, 22 to 28
-131
O
Optimize Enlargement setting, 70
Optional equipment, 11
P
Page Rendering Mode setting, 78
Page setup options, Macintosh,
50 to 51
Paper
configuration settings, 72 to 73,
115
custom settings, 45 to 47
custom size, creating, 51, 69
handling, 29 to 47
jams, 121 to 124
loading, 32 to 43
Macintosh options, 50 to 51
non-Epson, 45 to 47
printable area, 128
problems, 120 to 124
Windows options, 68 to 70
Paper light, 108 to 113
Paper paths, choosing, 32 to 34
Paper Size setting
Macintosh, 50 to 51
problems, 119
Windows, 69
Paper Source setting
problems, 119
Windows, 68
Pausing print jobs
Macintosh, 61
Windows, 76
PhotoEnhance, 67, 72
Platen gap setting, 115
sp3800Guide.book Page 132 Monday, January 29, 2007 11:08 AM
132 | Index
Power cleaning cycle, 86
Power consumption, 126
Print as Bitmap setting, 78
Print head
aligning, 87 to 88
checking status, 82 to 83
cleaning, 84 to 86
Print jobs
canceling, 61, 76
managing, 76 to 79
pausing, 61, 76
Print quality
Macintosh, 54
problems, 114 to 117
Windows, 72
Print speed, improving in Windows,
78
Printable area, 128
Printer
checking status, 62 to 63, 82 to 83
cleaning, 100
dimensions, 126
firmware update, 103 to 105
maintaining, 81 to 100
monitoring, 62 to 63, 76 to 79
motors, checking status, 82 to 83
moving, 101
port, 118
setting up on network, 15 to 28
software, uninstalling, 102
specifications, 126 to 128
status check, 82 to 83
storing, 101
total print volume, 83
transporting, 101
turning off, 13
Printer menus
Custom Paper, 45 to 47
Head Alignment, 87 to 88
Maintenance, 86
Printer Status, 83
Test Print, 82
-132
Problems
banding, 114
blank paper, 119
blurry prints, 116
cable, 118, 119
color, 119
diagnosing, 107
faint prints, 115
garbled characters, 119
ghosting, 115
graininess, 115
inverted image, 119
margin, 119
misalignment, 114
misregistration, 115
nothing prints, 118
operational, 117 to 118
paper, 120 to 124
paper feeding, 119
paper jams, 121 to 124
print quality, 114 to 117
print speed, 78
printer driver, 118 to 119
printing stops, 117
size limitation, 78
smeared prints, 116 to 117
Progress Meter, 76, 78
R
Registering non-Epson media,
45 to 47
Requirements, system, 10
Resolution
Macintosh, 54
Windows, 72
sp3800Guide.book Page 133 Monday, January 29, 2007 11:08 AM
Index | 133
S
U
Safety
approvals, 127
instructions, 12 to 14
Setting up printer, on network,
15 to 28
Shadow Tonality setting, 60, 75
Software
installing in Macintosh, 17 to 18
installing in Windows, 22 to 28
Software, uninstalling, 102
Specifications
electrical, 126
environmental, 126
ink cartridges, 128
printable area, 128
printer, 126 to 128
Speed & Progress utility, 77 to 79
Status Monitor
Macintosh, 62 to 63
Windows, 76 to 79
Storing printer, 101
Support, Epson, 12
System requirements, 10
UltraChromeK3 ink cartridges, 89
Uninstalling software, 102
Unit ID number, 12
Usage count, 83
USB, cable requirements, 10
User-defined paper size, 69
Utility menu
Macintosh, 62
Windows, 84
T
Technical support, 12
Temperature requirements, 126
Test Print menu, 82
Time and date setting, 95
Tone color circle, 61, 76
Tone setting, 60, 75
Total prints, checking, 83
Transporting printer, 101
Troubleshooting, 107 to 124
-133
W
Waste ink, 97 to 99
Waste ink system, 82 to 83
Width of printer, 126
Windows
Advanced Black and White mode,
74 to 76
advanced print options, 71 to 73
basic print options, 66 to 68
borderless printing, 69
canceling print jobs, 76
color management, 72
driver, 65 to 79
Expansion setting, 69
installing software, 22 to 28
layout options, 68 to 70
managing print jobs, 76 to 79
monitoring preferences, setting,
77 to 79
optimizing print speed, 77 to 79
paper configuration options,
72 to 73
software, uninstalling, 102
Speed & Progress utility, 77 to 79
status alerts, 79
Status Monitor, 76 to 79
system requirements, 10
user-defined paper size, 69
sp3800Guide.book Page 134 Monday, January 29, 2007 11:08 AM
134 | Index
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