Data Sheet - Alcatel
The Alcatel-Lucent OmniTouch™ 8450 Fax Software yields a significant return on investment
and costs appreciably less than leading legacy fax server solutions by using “board-less” Fax
over IP (FoIP) technology. This scalable, full featured, software only FoIP solution is ideal for
enterprises that are realigning their business processes and workforce to use newly adopted
IP environments. The board-less OmniTouch 8450 Fax Software supports mobility and faxing
anywhere, anytime.
The OmniTouch 8450 Fax Software
integrates seamlessly with voice over IP
(VoIP) technology and the T.38 fax relay
capabilities of leading Alcatel-Lucent VoIP
gateways. It is available as an independent application as well as part of the
Alcatel-Lucent OpenTouch solutions and
OmniTouch 8400 Instant Communications
Suite for Enterprise, thus enriching unified
messaging with faxes in addition to e-mail
and voice messaging.
Our third party application partner,
Sagemcom, completes our fax offer with
a fast, secure and robust IP fax software
solution. This solution has proven its
market leadership in board-less T.38
FoIP by being ranked number one for
five consecutive years in the global IP
fax market plus receiving numerous IP
telephony awards.
• Provides a full software-based solution
with Red Hat® Enterprise Linux®
environment on the server side
• Supports SIP/T.38
• Enables transmission and receipt of
faxes from:
¬Anywhere through secure web access
¬Any SMTP-based e-mail messaging
system (advanced features through
user forms are available for Microsoft®
Outlook® messaging software and IBM®
Lotus Notes® mailbox)
¬Any desktop application through a
virtual fax printer
¬Any T.37 compatible Multifunction
• Assures system management from
anywhere through secure web
• Enables enhanced survivability through
server high availability (N+1) mechanism
• Improves collaboration and productivity
• Hardware-agnostic and easy to deliver
because it is a pure software solution
¬Provides seamless IP-PBX integration
and virtual machine support through
the Alcatel-Lucent Business integrated
Communication Solution (BiCS)
¬Allows co-hosting of the software
on the same server as OpenTouch
Multimedia Services and the OmniTouch
8400 Instant Communications Suite and
is an integrate part of the Alcatel-Lucent
OpenTouch Business Edition
¬Eliminates junk faxes, reduces printing
costs through paper use
¬Manages large fax volumes and delivers
high levels of scalability, reliability and
¬Reduces energy consumption to advance
Eco-sustainability initiatives
¬Offers document communication,
processing and storage
¬Reduces single purpose hardware and
analog circuits
¬Streamlines business workflow
• Facilitates security and compliance
¬Improves customer interaction
¬Routes sensitive documents to
designated recipients
• Cost savings and ROI
¬Provides an audit trail of transactions
¬Reduces ongoing fax machine related costs
Figure 1. Boardless FoIP
LAN multifunction
Remote worker
or branch office
T.38 VoIP
Mail Server
OmniTouch 8400 ICS +
OmniTouch 8450 FS
Analog fax
Easy integration with email
Lower telecom costs – Increase
employee productivity
As a completely software-based solution,
the OmniTouch 8450 Fax Software is
scalable up to tens of thousands of users.
The OmniTouch 8450 Fax Software easily
integrates with an existing e-mail system
to enable users to send and receive faxes
from their desktops. Advanced features
through user forms are available for
Microsoft® Outlook® and IBM® Lotus Notes®.
The OmniTouch 8450 Fax Software
boosts productivity over traditional
manual faxing because users no longer
need to make time consuming trips to
the fax machine. The OmniTouch 8450
Fax Software also reduces telecom costs
significantly when compared to traditional
faxing by eliminating costly analog phone
lines, hardware, maintenance and supplies.
As a result, organizations can save tens of
thousands of dollars a year.
Security and compliance
The OmniTouch 8450 Fax Software protects
document privacy and facilitates compliance with regulations, such as the Health
Insurance Portability and Accountability
Act (HIPAA) and the Sarbanes-Oxley Act.
It routes sensitive documents in TIFF or PDF
format via the security of VoIP networks
and virtual private network (VPN) encryption to approved recipients and designated
secure printers.
Alcatel-Lucent OmniTouch 8450 Fax Software | Release 6
OmniPCX Enterprise
Communication Server
OmniTouch 8450 Fax Software
and OpenTouch Multimedia
Services solution
The OmniTouch 8450 Fax Software
seamlessly integrates with the OpenTouch
Multimedia solution and thus complements
the unified messaging experience as fax
messages are presented in the users
e-mail inbox. Moreover, the OmniTouch
8450 Fax Software and the OpenTouch
Multimedia solution can run on the same
physical server thus saving hardware
costs. Furthermore, the OmniTouch Fax
Software is native part of OpenTouch
Business Edition.
Business continuity
The server high availability (N+1)
mechanism makes sure that any potential
incident has limited or no business impact.
Positive environmental impact
The OmniTouch 8450 Fax Software
helps to reduce paper use, saves water,
preserves forests and helps saving energy.
Overall system reliability
Sagem Communications pioneered
board-less FoIP technology and remains
the industry leader.
Protocol support
Notification of fax arrival
• To one or several email addresses
• T.38, SIP, SIP-TLS
¬HTML or text format
• T.38 error correction mode (ECM)
¬Fax attachments in PDF or fax TIFF
• To one or several printers
Fax communication characteristics
• Support for Group 3 fax and transmission
speed of up to 33,6kb/s
• Support for 100x200, 200x200, 300x300
and 400x400 resolutions
Inbound routing
• Methods: dialed number identification
service (DNIS), call station ID (CSID),
automatic number identification (ANI),
DTMF codes
• Destinations: user, e-mail, printer, folder
• Single DDI number for fax and
voice available through additional
OmniPCXEnterprise software
E-mail server support
• Microsoft® Exchange® 2007/2003/
• Lotus Domino® R6.5, R7.0, R8, R8.5, R8.5.3
• Any SMTP-compliant mail server
Send faxes
• From web access
¬compatible with Section 508 of the
US Rehabilitation act
¬compatible with the European
e-inclusion requirements
• From email client
• Any software via print to fax driver
• Multifunction printer via T.37 protocol
• Scheduled faxing
• To one or several users (web interface)
• Into a folder
Administration – serviceability
• Active Directory® directory service/
Microsoft Exchange integration
• Single Sign On support based on Kerberos
• Multi Timezone support
• Graphical fax port monitor
• Exportable transaction logs
• Backup / restore server settings and
faxes with script automation
• Mass provisioning
• SNMP traps
• Localization of the administrator interface
Accounting facilities
• For an outgoing fax call, possibility to
generate an accounting ticket on the
Alcatel-Lucent OmniPCX™ Enterprise
Communication Server
Server conversion of documents
• 45 different file formats are supported
amongst which are
¬Adobe® PDF
¬Output to G3 and G4 TIFF fax formats in
fine and ultra-fine resolutions
• DTMF codes sending support
• Number discrimination
User interface available in several
• English
Multifunction printers support
• Multifunction printers (Sagem, OKI Printing
Solutions, Hewlett-Packard, XEROX®,
Lexmark™) with scan-to-e-mail or T.37
• French
• German
Operating systems
• Italian
• Server: Red Hat® Enterprise Linux® Release 5
• Portuguese
• Server virtualization: ESX/vSphere R5.x
• Spanish
• Clients: Microsoft Windows Vista/XP/7®/8
• Russian Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of
Alcatel-Lucent. All other trademarks are the property of their respective owners. The information presented
is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.
Copyright © 2013 Alcatel-Lucent. All rights reserved. E2013061661EN (August)
Hardware requirements
• Redhat® Enterprise Linux-compatible
server platforms
• Minimum configuration: Pentium 4,
1.3 GHz, 512 MB RAM, 10 GB hard drive,
Ethernet Card (server running only fax
server, 2 simultaneous fax channels,
50 users)
• Typical hardware requirements are: CPU
P4 Dual-Core 2.4 GHz, 2 GB RAM, and
1 GB hard drive capacity for every 10,000
stored fax pages. Detailed specifications
may vary depending on the specific
customer usage.
• May be installed on the same physical
server as OpenTouch Multimedia Services
and OmniTouch 8400 ICS software
• Native part of OpenTouch Business Edition
• Up to 10,000 users and 30 simultaneous
fax channels on a dedicated physical
• Up to 1 500 users and four simultaneous
fax channels with OpenTouch Business
• Up to 1 500 users and four simultaneous
fax channels when sharing a common
server platform with OpenTouch
Multimedia Services.
• Up to 1 000 users and four simultaneous
fax channels when sharing a common
server platform with ICS.
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