Core Entities Version-1.0 9NT1438

Core Entities Version-1.0 9NT1438
Core Entities
Version-1.0
9NT1438-ORACLE FCUBS V.UM 11.1.US.1.0.0.0
[March] [2011]
Oracle Part Number E51715-01
Document Control
Author: Documentation Team
Group: UBPG
Created on: October 01, 2008
Revision No: Final
Updated by: Documentation Team
Reviewed by:
Development/Testing teams
Approved by: Software Quality
Assurance Team
Updated on: March 18, 2011
Reviewed on: March 18, 2011
Approved on: March 18, 2011
Core Entities
Table of Contents
1.
ABOUT THIS MANUAL................................................................................................................................ 1-1
1.1
INTRODUCTION ........................................................................................................................................... 1-1
1.1.1
Audience ............................................................................................................................................ 1-1
1.1.2
Organization ...................................................................................................................................... 1-1
1.1.3
Related Documents ............................................................................................................................ 1-2
1.1.4
Glossary of Icons ............................................................................................................................... 1-2
2.
MAINTAINING CUSTOMER INFORMATION FILES............................................................................ 2-1
2.1
INTRODUCTION ........................................................................................................................................... 2-1
2.2
INVOKING CUSTOMER INFORMATION SCREEN............................................................................................ 2-1
2.2.1
Maintaining Customer Basic Record................................................................................................. 2-2
2.2.2
Specifying the Main Details ............................................................................................................... 2-4
2.2.3
Specifying Exposure Category and Provisioning Details for Customers ........................................ 2-16
2.2.4
Specifying Details in Auxiliary Tab ................................................................................................. 2-17
2.2.5
Capturing Details for a Corporate Customer.................................................................................. 2-22
2.2.6
Specifying Details in Director Tab .................................................................................................. 2-24
2.2.7
Specifying Details in Withholding Tax Tab ..................................................................................... 2-25
2.2.8
Maintaining Personal Details of Individual Customers .................................................................. 2-26
2.2.9
Maintaining Domestic Details of Individual Customer ................................................................... 2-30
2.2.10 Maintaining Mail Code Details of the Customers ........................................................................... 2-33
2.2.11 Maintaining Professional Details of Individual Customers............................................................. 2-35
2.3
MAINTAINING LEGAL TITLE ABBREVIATION ............................................................................................ 2-37
2.3.1
Capturing UDF Values for Customers ............................................................................................ 2-38
2.3.2
Special Customer Grouping............................................................................................................. 2-38
2.3.3
Other Basic Customer Information.................................................................................................. 2-40
2.3.4
Viewing Debit Card Details............................................................................................................. 2-42
2.3.5
Viewing OFAC Check Response...................................................................................................... 2-44
2.3.6
Viewing KYC Details ....................................................................................................................... 2-45
2.3.7
Maintaining Regulation Details....................................................................................................... 2-52
2.3.8
Listing Document Checklist for Customers ..................................................................................... 2-53
2.3.9
Linking House Hold Codes to Customers ........................................................................................ 2-54
2.3.10 Maintaining Waiver for Customer Tax Group................................................................................. 2-56
2.3.11 Maintaining Tax Allowance Limit for Customers............................................................................ 2-58
2.3.12 Amendment Maintenance................................................................................................................. 2-59
2.3.13 Specifying Details for Generation of MT920 ................................................................................... 2-62
2.3.14 Maintaining Multiple Communication Addresses............................................................................ 2-63
2.4
MAINTAINING STATE CODES .................................................................................................................... 2-66
2.5
MAINTAINING ETHNIC CODES .................................................................................................................. 2-67
2.6
MAINTAINING NAICS CODES .................................................................................................................. 2-67
2.7
MAINTAINING INDUSTRY CODE DETAILS ................................................................................................. 2-68
2.8
DEFINING CUSTOMER CATEGORY ............................................................................................................ 2-69
2.8.1
Invoking Customer Category Screen ............................................................................................... 2-69
2.8.2
Creating Customer Categories ........................................................................................................ 2-70
2.8.3
Maintaining Customer Groups ........................................................................................................ 2-72
2.8.4
Maintaining Limits for Customer Group ......................................................................................... 2-73
2.8.5
Associating Customer Account with Group ..................................................................................... 2-73
2.9
MAINTAINING LAST CONTACT REASON CODE ......................................................................................... 2-75
2.10 MAINTAINING LAST CONTACT DATE ....................................................................................................... 2-76
2.11 MAINTAINING CUSTOMER NOTICE DETAILS ............................................................................................ 2-77
2.11.1 Maintaining Type of Relationships .................................................................................................. 2-78
2.11.2 Relationships for Customers ............................................................................................................ 2-79
2.11.3 Maintaining Risk Category for Customers ...................................................................................... 2-80
2.11.4 Maintaining Household Codes for Customers................................................................................. 2-81
2.12 UPDATING CUSTOMER MIS DETAILS IN BULK ......................................................................................... 2-81
2.12.1 Creating New MIS Updates ............................................................................................................. 2-81
2.12.2 Processing MIS Update Maintenance.............................................................................................. 2-83
2.12.3 Viewing MIS Customer Details........................................................................................................ 2-84
2.13 UPDATING CUSTOMER UDF DETAILS IN BULK ........................................................................................ 2-85
2.13.1 Creating New UDF Updates............................................................................................................ 2-85
2.13.2 Processing UDF Update Maintenance ............................................................................................ 2-87
2.13.3 Viewing UDF Customer Details ...................................................................................................... 2-88
2.13.4 Maintaining Household Codes for Customers................................................................................. 2-89
2.14 MULTIPLE RELATIONSHIPS ....................................................................................................................... 2-90
2.14.1 Maintaining Types of Relationships................................................................................................. 2-91
2.14.2 Maintaining Relationships between Customers ............................................................................... 2-92
2.14.3 Maintaining Customer Groups ........................................................................................................ 2-95
2.14.4 Capturing Customer Prefixes .......................................................................................................... 2-97
2.14.5 Storing Authorized Variations of Customer’s Name........................................................................ 2-98
2.14.6 Maintaining Float Days for Outward Clearing Customer Transactions......................................... 2-99
2.14.7 Location Maintenance ................................................................................................................... 2-101
2.15 MAINTAINING KYC TYPE ...................................................................................................................... 2-101
2.15.1 Specifying KYC Value Details ....................................................................................................... 2-102
2.16 MAINTAINING CUSTOMER KYC DETAILS .............................................................................................. 2-107
2.17 MAINTAINING IRS DETAILS ................................................................................................................... 2-120
2.18 CREATING A MESSAGE ADVICE FORMAT ............................................................................................... 2-125
3.
MAINTAINING MANDATORY INFORMATION .................................................................................... 3-1
3.1
INTRODUCTION ........................................................................................................................................... 3-1
3.2
MAINTAINING ACCOUNT CLASSES ............................................................................................................. 3-1
3.2.1
Invoking Account Class Maintenance Screen .................................................................................... 3-2
3.2.2
Statement Parameters Tab................................................................................................................. 3-8
3.2.3
Maintaining Check Book Preferences.............................................................................................. 3-11
3.2.4
Specifying US Federal Regulation Details ...................................................................................... 3-12
3.2.5
Capturing Details about Specially Designated Nationals ............................................................... 3-13
3.2.6
Specifying your Preferences for Account Class ............................................................................... 3-14
3.2.7
Maintaining Welfare Reform Act Details......................................................................................... 3-18
3.2.8
Specifying Liquidation Preferences for Debit Interest and Charges ............................................... 3-20
3.2.9
Maintaining Details for Free Banking............................................................................................. 3-21
3.2.10 Specifying Initial Funding Preferences............................................................................................ 3-22
3.2.11 Maintaining Provisioning Details.................................................................................................... 3-22
3.2.12 Maintaining Escrow Details ............................................................................................................ 3-23
3.2.13 Maintaining the Waiting Period for First Debit and OD Transaction ............................................ 3-23
3.2.14 Maintaining IRS Indicator for Tax Reporting.................................................................................. 3-24
3.2.15 Maintaining Status Codes for Account Class .................................................................................. 3-24
3.2.16 Specifying Reporting line Details .................................................................................................... 3-25
3.2.17 Maintaining Auto Deposits .............................................................................................................. 3-26
3.2.18 Maintaining Rules for Automatic Status Change............................................................................. 3-28
3.2.19 Maintaining Sequence for Funds Allocation ................................................................................... 3-33
3.2.20 Maintaining Transaction Restrictions for Account Class ................................................................ 3-35
3.2.21 Maintaining Details of Account Statements Generation.................................................................. 3-36
3.2.22 Specifying Regulations Applicability for Account Class.................................................................. 3-41
3.2.23 Assigning Preferred Branches, Currencies and Customers............................................................. 3-42
3.2.24 Maintaining Branch Preferences..................................................................................................... 3-42
3.2.25 Maintaining Currency Preferences.................................................................................................. 3-43
3.2.26 Maintaining Customer Preferences ................................................................................................. 3-44
3.2.27 Maintaining Notice Preferences ...................................................................................................... 3-45
3.2.28 Maintaining Redemption Details ..................................................................................................... 3-46
3.3
MAINTAINING KYC- DOCUMENT CHECKLIST .......................................................................................... 3-48
3.4
MAINTAINING PREFERENCES FOR DOCUMENT DELIVERY MODE ............................................................. 3-51
3.4.1
Viewing the Document Delivery Mode Preferences ........................................................................ 3-54
3.4.2
Maintaining Account Class Transfer ............................................................................................... 3-56
3.4.3
Processing Account Class Transfer ................................................................................................. 3-74
3.4.4
Viewing Account Class Transfer...................................................................................................... 3-75
3.4.5
Maintaining Narratives.................................................................................................................... 3-76
3.4.6
Maintaining Customer Instruction Details ...................................................................................... 3-78
3.4.7
Maintaining Location Details .......................................................................................................... 3-81
3.4.8
Capturing Algorithm Details in Oracle FLEXCUBE ...................................................................... 3-82
3.4.9
Maintaining Turnover Limits........................................................................................................... 3-84
3.5
MAINTAINING DEPOSITS INSTRUCTIONS .................................................................................................. 3-86
4.
PROCESSING REFERRALS IN ORACLE FLEXCUBE .......................................................................... 4-1
4.1
INTRODUCTION ........................................................................................................................................... 4-1
4.1.1
Maintenance Required for Referral Processing ................................................................................ 4-3
5.
PROVISIONING FOR CUSTOMER ACCOUNTS .................................................................................... 5-1
5.1
INTRODUCTION ........................................................................................................................................... 5-1
5.1.1
Specifying Basis for Status Processing .............................................................................................. 5-1
5.1.2
Setting up Customer Groups for Provisioning................................................................................... 5-2
5.1.3
Setting up Customer Classifications for Status Processing ............................................................... 5-3
5.1.4
Setting up Exposure Categories......................................................................................................... 5-4
5.1.5
Maintaining Rules for Provisioning................................................................................................... 5-8
5.1.6
Derivation Rules for Status Change ................................................................................................ 5-10
5.1.7
Provision Processing for Accounts.................................................................................................. 5-11
6.
CUSTOMER INFORMATION QUERY ...................................................................................................... 6-1
6.1
INTRODUCTION ........................................................................................................................................... 6-1
6.2
INVOKING CUSTOMER POSITION SCREEN ................................................................................................... 6-1
6.2.1
Viewing Accounting Details............................................................................................................... 6-1
6.2.2
Viewing Customer Balances .............................................................................................................. 6-3
6.2.3
Viewing Loans Details ....................................................................................................................... 6-6
6.2.4
Viewing Deposit Details .................................................................................................................... 6-8
6.2.5
Viewing FX Details............................................................................................................................ 6-9
6.2.6
Viewing FT Details .......................................................................................................................... 6-10
6.2.7
Viewing Collaterals Details............................................................................................................. 6-10
6.2.8
Viewing Assets/Liabilities Details.................................................................................................... 6-11
6.2.9
Viewing Limits Details..................................................................................................................... 6-13
6.2.10 Viewing MIS Details ........................................................................................................................ 6-13
6.2.11 Viewing Projections......................................................................................................................... 6-14
6.2.12 Viewing Accounting Entries............................................................................................................. 6-15
6.2.13 Overdrawn Accounts Query............................................................................................................. 6-17
6.2.14 Uncollected Funds Query ................................................................................................................ 6-18
7.
GLOSSARY ..................................................................................................................................................... 7-1
7.1
8.
IMPORTANT TERMS .................................................................................................................................... 7-1
REPORTS ........................................................................................................................................................ 8-1
8.1
INTRODUCTION ........................................................................................................................................... 8-1
8.2
IRA STATEMENT REPORTS ......................................................................................................................... 8-1
8.2.1
Selection Options ............................................................................................................................... 8-1
8.2.2
Contents of the Report ....................................................................................................................... 8-1
8.3
MINIMUM WITHDRAWAL ADVICE REPORTS ............................................................................................... 8-3
8.3.1
Contents of the Report ....................................................................................................................... 8-3
8.4
CHARGE ADVICE REPORTS ......................................................................................................................... 8-3
8.4.1
Contents of the Report ....................................................................................................................... 8-3
8.5
1099/1042 - S CUSTOMER REPORT ............................................................................................................. 8-4
8.5.1
Contents of the Report ....................................................................................................................... 8-5
8.6
LIST OF CUSTOMERS – SSN/TIN NOT CERTIFIED REPORT ......................................................................... 8-6
8.6.2
Contents of the Report ....................................................................................................................... 8-7
8.7
CUSTOMER NOTIFICATION REPORT ............................................................................................................ 8-8
8.7.1
Contents of the Report ....................................................................................................................... 8-9
8.8
IRS FORM 5498 .......................................................................................................................................... 8-9
8.8.1
Generating Form 5498 as Part of Initial Filing .............................................................................. 8-10
8.8.2
Generating Form 5498 after Tax Filing .......................................................................................... 8-10
8.8.3
Details printed on Form 5498.......................................................................................................... 8-10
8.9
IRS FORM 1099-R .................................................................................................................................... 8-10
8.9.1
Generating Form 1099-R as Part of Initial Filing........................................................................... 8-11
8.9.2
Generating Form 1099-R after Tax Filing ...................................................................................... 8-11
8.9.3
Details printed on Form 1099-R...................................................................................................... 8-11
8.9.4
Filing IRS Forms Electronically ...................................................................................................... 8-11
8.10 1099 MISCELLANEOUS PAYMENTS REPORT ............................................................................................. 8-12
8.11 CUSTOMER ACCOUNT OPENING CONFIRMATION REPORT ........................................................................ 8-13
8.12 ESCHEATMENT REPORT ............................................................................................................................ 8-14
8.13 REG D REPORT ........................................................................................................................................ 8-15
8.14 NETTING REPORT ..................................................................................................................................... 8-16
8.14.1 Contents of the Report ..................................................................................................................... 8-16
8.15 TRANSACTION WITH AFFILIATES REPORT ................................................................................................ 8-17
8.15.1 Contents of the Report ..................................................................................................................... 8-18
1. About this Manual
1.1
Introduction
This manual is designed to explain the Core Entities module of Oracle FLEXCUBE. It provides an
overview to the module, and provides information on using the Core Entities module of Oracle
FLEXCUBE.
You can further obtain information specific to a particular field by placing the cursor on the
relevant field and striking <F1> on the keyboard.
1.1.1 Audience
This manual is intended for the following User/User Roles:
Role
Function
Back office managers/officers
Authorization functions
Product Managers
Product definition and authorization
End of day operators
Processing during end of day/ beginning
of day
Financial Controller/Product
Managers
Generation of reports
1.1.2 Organization
This manual is organized into the following chapters:
Chapter 1
About this Manual acquaints you quickly with the organization,
audience, glossary of icons and related documents for this user
manual
Chapter 2
Maintaining Customer Information Files explains the maintenance
of various personal and business details of the customers of your
bank
Chapter 3
Maintaining Mandatory Information explains how you can classify
customer accounts into different groups known as account
classes, and how to maintain specifications for account classes
Chapter 4
Processing Referrals in Oracle FLEXCUBE details the
maintenance required and the processing done in Oracle
FLEXCUBE when customer transactions force the accounts
involved the transaction to exceed the overdraft limit
1-1
Chapter 5
Provisioning for Customer Accounts explains the process of
provisioning for customer accounts in Oracle FLEXCUBE
Chapter 6
Customer Information Query explains how queries to retrieve
information on customer accounts can be made
Chapter 7
Glossary contains a list of important terms used in the manual.
Chapter 8
Reports provide a list of reports that can be generated in this
module and also explains their contents.
1.1.3 Related Documents
•
The Procedures User Manual
•
The Settlements User Manual
1.1.4 Glossary of Icons
This User Manual may refer to all or some of the following icons:
Icons
Function
New
Copy
Save
Delete
Unlock
Print
Close
Re-open
Reverse
Template
Roll-over
Hold
Authorize
1-2
Icons
Function
Liquidate
Exit
Sign-off
Help
Add row
Delete row
Option List
Confirm
Enter Query
Execute Query
Refer the Procedures User Manual for further details about the icons.
1-3
2. Maintaining Customer Information Files
2.1
Introduction
In the ‘Customer Maintenance’ screen, you maintain various personal and business details of the
customers of your bank.
The CIF details are maintained at the branch level by the sign-on branch. These details can be
accessed by all branches and therefore a duplicate customer record for a customer in two
different branches need not be maintained.
2.2
Invoking Customer Information Screen
You can invoke the ‘Customer Maintenance’ screen by typing ‘STDCIF’ in the field at the top right
corner of the Application tool bar and clicking the adjoining arrow button.
The four parameters listed on top are the four lines along which you maintain customer details.
These details have been classified into the following broad heads:
Main
You maintain the main attributes of all customers,
individuals and corporate houses
Auxiliary
This screen shows the other details pertaining to the
customer
Personal
You maintain the attributes for individual customers
Corporate
You maintain the attributes for all corporate customers
Custom
You maintain any other corporate customer related
information, which your bank would like to maintain in
addition to the ones defined under Corporate
Director
You can maintain the attributes for Board of Director of the
organization
Withhold
Tax
You can maintain the attributes for Withhold tax details
2-1
2.2.1 Maintaining Customer Basic Record
To define the basic details of the customer click on the ‘Main’ tab. The details that you can specify
for a customer depend on the type of customer whose details you are capturing.
If a particular field is disabled, it means that the field is not relevant to the type of customer that
you are creating.
2.2.1.1 Specifying Details of Customer
Branch Code
The system defaults the branch code from the current branch.
Customer Number
The customer code is the code you assign to identify a customer. It is referred to as the customer
CIF Number. This code should be unique across branches. It can be 9-characters long.
2-2
Example
Assign a code using a maximum of 9 characters, alphanumeric. For example, assume your customer is
DOW Corporation, US. You can assign him a code, which could either, be a number representing the
customer’s serial number or an alphabetic code like DowCorp or an alphanumeric code like Dow1000US or
DowUS1000 / 1000DowUS, if he is the 1000th customer to approach your bank.
Short Name
Along with the Customer Code you have to capture the customer’s abbreviated name. The
description that you capture is unique for each customer. It helps in conducting a quick alphasearch or generating queries regarding the customer.
Enter the abbreviated name of the customer using a maximum of 20 characters, alphanumeric.
Taking the same example, assume your customer is DOW Corporation. Its short name could be
DOWCORP.
At the time of processing of transactions (and in any activity which requires entry of the customer
identification), in addition to the customer code, the short name of the customer that you enter
here will be available in the options list from which the customer is selected.
Liability Number
The credit facility granted to any customer is tracked against this Liability Number of the
customer.
The default liability number of a customer is the same as his customer code. However, you have
the option of tracking the credit limit of this customer against an existing liability number (for
another customer).
Thus if the liability number of the customer is the same as the customer’s code, it implies that the
liability granted to the customer is exclusive to the particular customer. Conversely, if the liability
number of a customer is different from the customer code, it implies that the liability of the specific
customer is tracked against a parent customer.
This parameter helps you to assign the same liability structure for a group of customers. This
feature is useful when you have several subsidiary companies/divisions reporting to the same
parent company.
Example
While assigning a liability number to Opel Motors, Germany a subsidiary of General Motors, US you can
track the liability of Opel Motors against General Motors.
Full Name
You can specify the full name of the customer in this field.
Type
You have to indicate the Type to which the customer whose details you are capturing belongs.
The options available are:
2-3
•
Individual
•
Corporate
•
Bank
To recall, if a customer record is created from an external Siebel CRM application after a
successful upload into Oracle FLEXCUBE, the ‘CRM Customer’ flag gets checked after the
upload. You can however, uncheck the same when you unlock such a record and make changes.
When you unlock such a record, system throws up an override stating that the customer is a
CRM customer and asks whether you want to continue modifying the record. If you confirm the
same, Oracle FLEXCUBE allows you to make changes. If you choose to ignore, the original
record is saved.
2.2.2 Specifying the Main Details
You may specify the following main details for maintaining a customer by clicking on the Main
tab.
2.2.2.1 Specifying the Customer Status
CLS Participant
Customers of your bank can settle their FX deals via the CLS (Continuous Linked Settlements)
Bank to reduce the risks associated with such transactions. To allow the customers to do CLS
trades, you have to mark the customer as a ‘CLS Participant’. However, you have to ensure that
the branch at which the customer operates is also qualified to process CLS deals i.e. the branch
should also be marked as a CLS Participant before allowing the same for the customer.
Further, you can also capture currency restrictions for your customers by maintaining a list of
allowed or disallowed currencies for CLS trading. Click the ‘CLS Restrictions’ button to maintain
this list. Note that currency restrictions will be allowed only for customers who are CLS
participants.
Refer the ‘Continuous Linked Settlements’ chapter of the Foreign Exchange User Manual for
details on maintaining currency restrictions and other maintenances required for processing CLS
deals in Oracle FLEXCUBE.
MT920
Check this option to indicate that the customer is eligible to request for MT920 messages.
MT920-Account Update Request-A request for an up-to-date statement from the bank where the
referenced Account is held. The request may be for an Intra Day Update (MT942) or an End of
Day Update (MT940) and is subject to the service agreed with that bank.
Issuer Customer
If the customer whose CIF you are maintaining is an issuer of securities, then check this box.
2-4
Relationship Pricing
Select this checkbox to indicate that the customer is eligible for relationship pricing. This
checkbox will be unselected by default.
For more details on relationship pricing, refer Relationship Pricing user manual
Staff
Check this box whenever a customer record is created for a staff. By default this box is left
unchecked.
2.2.2.2 Specifying Geographical Details
As part of specifying the Geographical details of the Customer, you have to capture the following
details:
Language
As part of maintaining customer accounts and transacting on behalf of your customer, you will
need to send periodic updates to your customers in the form of advices, statement of accounts
and so on.
You have to indicate the language in which your customer wants the statements and advices to
be generated. English is defaulted as the language of correspondence; you have the option to
change the default. The list positioned next to the language field contains all the language codes
maintained in the SMS module. You can select the appropriate.
Country
This is the country as given in the address of correspondence of this customer. Click on the
option list positioned next to this field, a list of countries maintained in the Country Codes screen
is displayed. You can select the appropriate.
Nationality
Specify the nationality of the customer. The list of country codes maintained in the Country Codes
Maintenance screen are available in the option-list positioned next to this field. You can select the
appropriate.
Exposure
This is the country of exposure of this customer. It is maintained for Central Liability tracking. For
instance, for Toyota in the USA, the country of exposure is Japan.
Location
Each customer code should be associated with a location code. The location is indicative of the
place of residence of your customer.
2-5
The option list positioned next to this field contains a list of all the location codes maintained in
the Location Details maintenance screen. You can select the appropriate code to identify the
place of residence of your customer.
Given below is an illustration of how a location code is associated with the CIF record of a
customer.
Example
You would like to maintain the CIF details of your customer Silas Marner. Although Silas Marner is Irish, he
is a resident of London and lives in the northern part of London. Your entries in the respective fields of the
CIF Maintenance screen should be as follows:
Fields in Oracle FLEXCUBE
Your entry
Customer Code
SILAS01
Nationality
IRS (Ireland)
Location Code
NL1 (North London)
Billing Notice
Number of Days
Specify the number of days prior to the due date, when the billing notice should be generated.
Netting of Notices across Accounts
Check this box to indicate that all accounts for which the payments falls due on a particular date,
the requests for invoice generation should be consolidated of billing statement for customer.
2.2.2.3 Indicating the Mail Code Details of the Customer
Mail code is the return code assigned for the mails, statements sent to the customer upon their
return as invalid. You need to specify the following mail code details:
Mail Code
Specify the mail code. The adjoining option list displays all active mail codes maintained in the
system. You can choose the appropriate one.
Mail Code Description
When you select the mail code, the system populates the corresponding description of the
selected mail code.
Statement Date
Enter the statement date.
2-6
Communication
Enter the communication related remarks if any.
In case of multiple accounts for a customer, a single mail code will be attached across all the
accounts belonging to the customer id.
2.2.2.4 Specifying the Address for Correspondence
Name
In the lines that are provided you can enter the name of the customer. The customer will be
addressed by this name in all correspondence sent from the bank. These characters should
conform to SWIFT standards.
The number of characters that you can enter in this field is determined by the preference that
you specified in the Bank Parameters screen. However, in the advices and statements that are
sent to the customer only the first 35 characters of the name will be displayed.
Address
You can specify the mailing address – building name, building number, street name, names of
landmarks - of the customer in the three rows provided here. In each line you can enter a
maximum of 35 alphanumeric characters. All characters should conform to SWIFT standards.
You can enter the City, State and Zip code for the customer in the following fields. In the
summary screen, these details are listed along with the mailing address.
City
Enter the city here.
State
Specify the state by selecting it from the list available here. The states are listed in their two
character code format as maintained in the State Name Maintenance screen.
Zip
Specify the Zip code of the customer here.
Country
This is the country as given in the address of correspondence of this customer. Click on the
option list positioned next to this field, a list of countries maintained in the Country Codes screen
is displayed. You can select the appropriate.
On selecting the country code, the country name appears. If the country code selected is ‘US’,
then the country name will not appear and will not be included as part of the address. Only nonUS country names are included in the address.
2-7
Generate Address Change Advice
Check this option to indicate that, for changes in customer address, advices need to be
generated and sent to both the old and new addresses of the customer. The system stores the
changes whenever there is a modification in any of the following:
•
Address Line 1
•
Address Line 2
•
Address Line 3
•
City
•
State
•
Zip
If this option is already checked and many changes are done to the customer address during the
day, the system considers the address available before the first modification of the day as the old
address. Similarly, the last modification made is taken as the new address and accordingly
advices are sent to both these addresses.
If the option is checked after many modifications have been done, the address stored just before
the option is checked is taken as the old address. Again, the last modification for the day is
considered as the new address.
Note the following:
•
Advices are not generated for change of address details for snowbird addresses.
•
If this option is checked in the ‘Customer Address Maintenance’ screen, advices will be
generated for changes to customer address done through that screen. This facility is
available for all location codes except ‘CIF’.
Refer the chapter ‘Maintaining Addresses for a Customer’ in the Messaging System User Manual
for more details on maintaining customer addresses.
Swift Code
You can choose to associate a SWIFT Code with the customer whose CIF details you are
maintaining. This code will be used to send all SWIFT related messages to the customer. This is
pertinent while creating CIF record for banks as customers.
Fax
You can specify the Fax Number of the Customer whose CIF details you are maintaining. This
will be used for faxing the LC confirmation mail message copy to the Counterparty.
Delivery By
Here you can specify the special handling code for customer communication. The special
handling code indicates the mode of handling of customer communication to both human users
and also to other systems.
2-8
The following are some of the typical values used:
•
0 - No special handling required
•
1 - Special handling required
•
2 - Other special handling
•
3 - Employee handling - distribute at the bank
•
4 - Canadian address
•
5 - Mexican address
•
6 - Other Foreign address
•
7 - Other foreign address with special handling
•
8 - Bank defined special handling
The 'Delivery By' data helps in segregating messages while spooling of messages or handing
off messages together. As 'Delivery By' forms a part of the spool file name, all messages with the
same 'Delivery By' are spooled into one file/storage location. Similarly when mail messages are
handed off, 'Delivery By' forms a part of the handoff file name and hence are grouped into
different files/storage locations to be handled by the appropriate third party system.
2.2.2.5 Specifying Unique Identifier Details
Each customer is required to provide certain identification details to your bank for establishing the
customer’s identity. For instance, the passport number or ration card of the customer may serve
as the criteria to establish the customer’s identity. In Oracle FLEXCUBE, this is known as Unique
Identifier Name.
Name
Enter the identifier name in not more than 20 characters.
Value
You have to capture the serial number or any number of significance that is to be associated with
the document, which can help in identifying the document. You can use a maximum of 20
alphanumeric characters, to capture the identifier value.
2.2.2.6 Indicating Customer/Customer Account Status
As part of indicating the personal status of the customer or the customer’s account, you have to
specify whether the customer has:
•
Deceased
•
The customer’s whereabouts are unknown
•
The customer’s account is Frozen either an order passed by law or any of the abovementioned reasons
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Mark for Escheatment
The system updates this at EOD depending on the last contact date.
For each customer you will be allowed to mark one or more statuses. For example, if the
customer has deceased then the customer account will be declared frozen. Therefore, for the
particular customer both the statuses ‘Deceased’ and ‘Frozen’ will be applicable.
If none of the statuses is marked, it suggests that this customer’s status is normal.
If any of the above statuses are true for a customer then you will be notified via a system
message when a transaction input happens into any account belonging to that customer
Customer Category
Each customer that you maintain can be categorized under any one of the categories that you
have maintained in the Customer Category Maintenance screen. Select from the list and indicate
the Category under which the particular customer is to be categorized.
You need to capture the basic details for each customer, regardless of the type of customer
you are maintaining.
2.2.2.7 Specifying Group to which Customer Belongs
When you maintain CIF details for customers, in the Customer Maintenance screen, you can
specify the customer group, to which the customer belongs, for:
Group Code
You must specify a group code defined for a group type that is the same as the customer type, for
instance, if the customer is a retail customer, you must specify a group defined for retail
customers.
Charge Group
Specify the charge group of the customer from the option list provided. Only the Group codes
maintained with type Charge will appear for selection.
Clearing Group
Categorize the customer for levying charges at a customer group level.
Withholding Tax Group
You need to specify the tax group of the customer from the option list provided. Only the Group
Codes maintained with type Tax will appear for selection.
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Industry Code
Specify the industry code. The adjoining option list displays all valid industry codes maintained in
the system. You can choose the appropriate one.
SSN/EIN/TIN Detail
You can enter the following details:
SSN/Tax ID
Enter the Social Security Number (SSN) for every individual customer or the Tax Identification
Number (TIN) for every non-individual customer here.
While maintaining the details of an individual type of customer you can capture the social security
number (SSN) of the customer. While processing funds transfer on behalf of your customer the
SS Number of the customer involved in the transaction will be defaulted from this screen to FT
Contract Online screen.
If the value of debits (outgoing customer transfers) for a specific customer account exceeds USD
2500, with-in a seven-day working period the system displays an override message informing you
of the same.
Note the following:
•
999999999 not allowed, but 000000000 would be allowed, if missing customer type was
used with missing TIN’.
•
For foreign customers, you need not specify the SSN/TIN.
•
You will be notified if another customer record with the same SSN/TIN exists. However,
SSN/TIN may be duplicated.
•
Upon entry, SSN will be formatted as NNN-NN-NNNN and TIN will be formatted as NNNNNNNNN.
•
If the ‘Access SSN’ option is not available for your user profile, this number will be
displayed fully only during customer maintenance and customer query. For other
operations like amending or viewing customer details the system will display the SSN in
the masked format ‘XXX-XX-1234’.
Example
Let us assume that on the 24th of September 2001, Mrs. Wendy Klien a customer of your bank initiates an
outgoing FT for USD 2000. Since all weekends are considered as holidays at your bank, while processing
the transfer all debits against her account for six working days preceding the 24th i.e., up to the 16th
September will be tracked against her SS number.
Again, on the 1st of October 2001, she initiates another outgoing transfer, which necessitates a deduction of
USD 700 on her account. While processing the transfer the system checks for all debits upto the 21st of
September.
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An amount of USD 2000 has already been tracked against her SS number on the 24th of September.
However, since the current debit exceeds the maximum limit of USD 2500 for a running seven-day working
period the transfer will be processed only if you confirm the override.
The following validations will be done by system for SSN, EIN, ITIN, and ATIN number:
2.2.2.8 SSN Validation
•
All the digits to be number and length should be equal to 9
•
First 3 digits cannot exceed 799, cannot = 000, cannot = 666, digits 4 and 5 cannot = 00,
last 4 digits cannot = 0000
•
999999999 not allowed, but 000000000 would be allowed if missing customer type was
used with missing TIN
•
123456789 and 987654321 not allowed
•
All repeating numbers not allowed (i.e. 333333333)
•
Full number cannot be less than 1000000, if dashes are included in addition to numbers,
format must be 999-99-9999
2.2.2.9 EIN Validation
•
All the digits to be number and length should be equal to 9
•
999999999 not allowed, but 000000000 would be allowed if missing customer type was
used with missing TIN
•
123456789 and 987654321 not allowed
•
All repeating numbers not allowed (i.e. 333333333)
•
If dashes are included in addition to numbers, format must be 99-9999999
2.2.2.10
ITIN Validation
•
All the digits to be number and length should be equal to 9
•
999999999 not allowed, but 000000000 would be allowed if missing customer type was
used with missing TIN
•
Always begins with the number 9 and has a 7 or 8 in the fourth digit, example 9XX-7XXXXX
2.2.2.11
ATIN Validation
•
All the digits to be number and length should be equal to 9
•
999999999 not allowed, but 000000000 would be allowed if missing customer type was
used with missing TIN
•
Always begins with the number 9 and has a 93 in the fourth and fifth position, example
9XX-93-XXXX
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TIN Type
This should be defaulted through customer group selection.
TIN/SSN Certification Indicator
The TIN Certification Indicator indicates whether the SSN or TIN of the customer is certified as
real or not. The customer may provide proof of certification by submitting a W-8 or W-9 form.
The Certification Indicator may have the following values:
•
Certified – Customer has submitted a W-8/W-9 form certifying the TIN/SSN.
•
Not Certified – This means that customer certification is pending. If the proof of
certification is still due from the customer, the system can generate an advice indicating
this. You can set the number of days after the opening of the customer when the advice
must be generated. This number of days can be set for all customers at the 'Bank
Parameters Maintenance' screen. You, as a teller, will be notified during transactions if
the customer's SSN/TIN is yet to be recorded as certified.
•
Certified but no Valid – The TIN/SSN is shown as certified but IRS has informed your
bank that the SSN/TIN is not valid. In such cases a withholding tax on all credit interest
(including deposits, current/savings accounts) will be levied.
•
Not Applicable – This is for customers (such as temporary visitors) for whom the
SSN/TIN is not applicable
•
Not Certified, Never Certified
•
Certified awaiting TIN
•
C-Notice: interest certified - IRS notification of underreported interest certified
•
C-Notice: Not certified - IRS notification of underreported interest not certified
•
B-Notice: first notice
•
B-Notice: second notice - IRS notification of invalid TIN, second notice Not required,
non-resident alien
•
Not Required , NRA
•
W- 8
•
W- 9
IRS Notification Received Date
Enter the IRS notification received date using the adjoining calendar.
Customer Notification Send Date
Enter the customer notification send date using the adjoining calendar.
IRS Certification Status Start Date
Enter the IRS certification status start date for withholding tax using the adjoining calendar.
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IRS Certification Status End Date
Enter the IRS certification status end date for withholding tax using the adjoining calendar.
Tin Validation
The system defaults the Tin validation from the ‘Customer Category Maintenance’ screen. The
validation of the TIN with Customer Name will be done manually and status will be updated in the
system. However you can modify it.
Tin Format Mask
The system defaults the Tin format mask from the ‘Customer Category Maintenance’ screen.
Last Validation On
Specify the last validation date of Tax number using the adjoining calendar.
IRS Customer Reporting
The system defaults the IRS customer group from the ‘Customer Category Maintenance’ screen.
Withholding Tax Limit
The system defaults the withholding tax limit from the ‘Customer Category Maintenance’ screen.
However you can modify it.
NRA Indicator
The system defaults the NRA indicator from the ‘Customer Category Maintenance’ screen.
NRA Certification Date
Specify the NRA certification date using the adjoining calendar.
NRA Re-Certify Date
The system calculates this date by adding 3 years to NRA certificate date.
During EOD process (STBNRA process would run daily and identify NRA customer and send
to notice), the system verifies the NRA Re-Certify Date and if it is beyond 3 years then system will
generate advice to the customer and the customer has to submit documents for Re certification.
FX Nett. Customer
Oracle FLEXCUBE provides the facility of netting, currency wise or currency-pair wise and
sending messages to the head office or a designated branch for a group of counterparties
belonging to the same group.
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All transactions meant to be settled on a particular day that are made before cut-off day are
collated, netted and a single payment message is sent which called ‘Netting days’ in Oracle
FLEXCUBE.
Here you specify the FX netting customer to whom the netted FX message shall be sent. For
customers not belonging to any group, the FX netting customer will be the same as the customer
of the maintenance.
Withholding Tax Applicable
Check this option to indicate that withholding tax is applicable for the customer. During loan
payments, the system will pick up the applicable withholding tax from the maintenance you have
defined for the customer in the ‘Withholding Tax Details’ screen.
Withholding Tax Pct
Specify the percentage of tax that should be withheld from the interest that is paid to the bank by
the customer. This witholding tax percent is dictated by the country of the customer.
This is applicable for Bearing and Amortized loan contracts also.
KYC Reference Number
Specify the KYC Reference Number. The option list displays all valid KYC reference numbers
generated. Choose the appropriate one. The system will link the KYC details of the selected
reference number to the customer CIF.
KYC refers to Know Your Customer. KYC details for customers are maintained using KYC
Details screen. The system generates a KYC Reference Number during this maintenance.
2.2.2.12
Specifying the Former Names and Business Names of the Customer
Formerly Known As
When a customer's name is changed, you may record the new name as 'Customer Name' while
the old name can be entered under the ‘Formerly Known As’ names list. No matter how many
times the customer's name changes, you make the amendments and enter the old names into
the ‘Formerly Known As’ names list. All former names must be recorded in the ‘Formerly Known
As’ names list.
On saving a new name in the 'Customer Name' field during amendment/modification, the former
name will automatically added to the ‘Formerly Known As’ names list on saving your changes.
However manual entry is also allowed into the ‘Formerly Known As’ names list.
There is no limit to the ‘Formerly Known As’ (FKA) names you can record in the list.
Click
to enter a new FKA name. Click
to delete a selected FKA name.
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Doing Business As
A customer of the bank may prefer to do business with the bank using a name different from the
one recorded as 'Customer Name'. You may record this different name(s) as a Doing Business
As (DBA) name under the 'Doing Business As' names list. There is no limit to the number of DBA
names you can record in the list. You must record all DBA names in this list.
Click
to enter a new DBA name. Click
to delete a selected DBA name.
You can search for customer records in the Customer Summary screen using their FKA and
DBA names.
2.2.3 Specifying Exposure Category and Provisioning Details for Customers
When you maintain CIF details for customers, in the Customer Maintenance screen, you can
specify the following exposure category details:
•
Customer group to which the customer belongs, for provisioning and status processing.
You must specify a group code defined for a group type that is the same as the customer
type, for instance, if the customer is a retail customer, you must specify a group defined
for retail customers
•
Exposure category under which exposure due to loans issued to the CIF and the
accounts of the CIF will be tracked. The exposure category is derived by the End of Day
batch program and displayed, if the applicable logic has been maintained for the
specified customer-provisioning group, in the Exposure Type Category Linkage
maintenance. If no logic has been maintained for the group, you can specify the
applicable exposure category
•
Financial standing classification
Status for the CIF
If status processing for your branch is being done at Group/CIF level (as specified in the Branch
Parameters), the current status assigned to all loans issued to the CIF as well as all overdraft
accounts belonging to the CIF, is displayed in the CIF Status field in the Customer Maintenance
screen. This status is the worst status of all loans contracts and overdraft accounts for a
Group/CIF and is displayed both at the account as well as the loan level for all the accounts and
loans a customer has in the current branch. The update applies only to the accounts and loans in
the current branch not across branches.
The date since which the loans issued to the CIF (as well as the customer accounts belonging to
the CIF with outstanding overdrafts) moved into the current status, is also displayed.
Note the following:
•
The status change maintenance and movement change should be similarly set up for all
loan products and accounts. If it is not the same across all loan products, then the worst
status update will not happen for the dissimilar products.
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•
Status change update is done only for accounts where the movement type selected is
either ‘Auto’ or ‘Both’ and is done by the status change batch which will be run after the
CL batch. The status change batch uses the worst status derived by the CL batch for the
update.
For details about loan status processing and provisioning, consult the Loans user manual. For
details about account provisioning, refer to the chapter ‘Provisioning for Customer Accounts’ in
this user manual.
External Ref Number
To recall, if a customer record is created from an external Siebel CRM application after a
successful upload into Oracle FLEXCUBE, the external reference number is defaulted in the
‘External Ref Number’ field. You can amend the same when you unlock a record and make
changes.
2.2.4 Specifying Details in Auxiliary Tab
Click on the ‘Auxiliary’ tab to view the following screen.
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2.2.4.1 Indicating whether AML Reporting is required
As a CIF level parameter, you can specify whether AML Reporting is required for the customer.
You can check the box positioned next to this field to indicate that AML reporting should be done
for the customer whose details you are maintaining.
If you indicate that AML Reporting is required, the code assigned to the customer whose details
you are maintaining is defaulted to the Customer Group field since the system recognizes each
customer code as a customer group. You can choose to either categorize the customer under the
same group or choose another customer group.
If you leave the box unchecked, the system will suppress the generation of AML reports for
the customer.
2.2.4.2 Specifying Utility Provider Details
Utility Providers are the recipients of the bill payment. Typical entities involved in a bill payment
transaction are the consumer, your bank and the institutions (utility providers).
If the customer whose details you are maintaining happens to be a Utility Provider, you must
enable the ‘Utility Provider’ check box and assign a unique ID to identify the utility provider.
Additionally, you must also indicate whether the check digit validation should be performed for the
consumer number that is captured while making bill payment for the utility provider.
If the check digit validation should be performed you must also identify the Algorithm ID, which is
to be used to perform the check digit validation on the consumer number.
Additionally, you need to indicate the type of utility provider. The option list adjoining ‘Utility
Provider Type’ displays all valid utility provider types maintained in the system. You can select the
appropriate one.
2.2.4.3 Indicating Requirement for Consolidated Tax Certificate
You need to indicate whether a consolidated tax certificate is required for all transactions done for
a given tax cycle. This option would work in conjunction with a similar option in the Tax Category
screen and the Tax Details screen accessed from the Branch Parameters Detail screen.
2.2.4.4 Generating Consolidated Tax Certificate
Depending on the frequency maintained at the branch level, the system will generate the
Consolidated Tax Certificate for a customer, provided the consolidated tax certificate generation
is required at the customer level and the option is maintained at the Tax Category level. The Tax
Certificate will be in a pre-shipped advice format and printed on a Year to Date basis.
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2.2.4.5 Specifying Head Office Account Number
The Head Office Account Number is the customer’s account number with the Head Office of your
bank. You need to capture this value only if the Customer Type is a ‘Bank’. It is used only for
reference purposes.
2.2.4.6 Maintaining Elements for Advice Generation
The following elements will be available for advice generation for consolidated tax certificates.
Element Name
Description
Data Type
CUSTOMERNO
The customer number for
which the tax summary
certificate is printed
Alphanumeric
CUSTOMERNAME
The customer name
Alphanumeric
FROMDATE
The from date for which the
certificate is generated
Date
TODATE
The to date for which the
certificate is generated
Date
TXNNUMBER
The contract reference
number
Alphanumeric 16
characters
CALCDATE
The tax calculation date
Date
TAXCCY
The tax currency
Alphanumeric 3
characters
TAXAMTINTAXCCY
The tax amount in tax
currency
Number
INTERESTAMT
The interest amount (basis
amount on which the tax has
been calculated
Number
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2.2.4.7 Specifying the Census Tracking for the Customer
You can specify the census tracking for the customer here. The size of your entry can be up to 10
characters. This entry can be amended later.
2.2.4.8 Specifying the NAICS Code
You may specify here the NAICS code identifying the customer's occupation/business. The
NAICS code is a numeric code that identifies the occupation or business of a customer through
the North American Industry Classification System (NAICS). The U.S. Government Office of
Management and Budget formulates these codes.
2.2.4.9 Specifying the Customer Relationship Officer
Here you can specify the bank staff personnel who will act as the Customer Relationship Officer
for the customer. The list available here lists all bank users of this system for your selection. This
is a mandatory entry.
2.2.4.10
Indicating Requirement for Individual Tax Certificate
You need to indicate whether an individual tax certificate is required for each transaction. An
individual tax certificate is a certificate (advice) which is generated for each individual event (in a
transaction) resulting in computation/deduction of tax from the customer’s account. The advice is
linked to the product and is generated at the time of authorization of the contract/event.
2.2.4.11
Generating Individual Tax Certificate
For contracts that have tax defined on interest liquidation, an individual tax certificate will be
generated by the system, provided the tax certificate is linked as an advice for the event and the
individual transaction tax certificate is required to be generated for the customer.
For income other than through interest on customer accounts, the advice format for the tax
certificate can be maintained depending on the requirement. This advice format can be linked to
the products.
For income through interest on customer accounts, the advice format for the tax certificate is preshipped. The format of the advice can be modified except for the name of the advice format which
is pre-shipped.
2.2.4.12
Maintaining Tags for Advice Generation
The following tags will be available for advice generation for individual transaction.
Tag Name
Description
Data Type
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2.2.4.13
Tag Name
Description
Data Type
TXNNUMBER
The contract
reference number
Alphanumeric 16 characters
CALCDATE
The tax calculation
date
Date
COMPCCY
The interest
component currency
Alphanumeric 3 characters
TAXCCY
The tax currency
Alphanumeric 3 characters
TAXAMTINTAXCCY
The tax amount in tax
currency
Number
INTERESTAMT
The interest amount
(basis amount on
which the tax has
been calculated)
Number
Specifying the Census Tracking for the Customer
You can specify the census tracking for the customer here. The size of your entry can be up to 10
characters. This entry can be amended later.
2.2.4.14
Specifying the NAICS Code
You may specify here the NAICS code identifying the customer's occupation/business. The
NAICS code is a numeric code that identifies the occupation or business of a customer through
the North American Industry Classification System (NAICS). The U.S. Government Office of
Management and Budget formulates these codes.
2.2.4.15
Specifying the Customer Relationship Officer
Here you can specify the bank staff personnel who will act as the Customer Relationship Officer
for the customer. The list available here lists all bank users of this system for your selection. This
is a mandatory entry.
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2.2.4.16
Customer
Specifying when Accounting is done for Funds Transfers Involving the
FT Accounting As of
For funds transfer contracts involving certain customers, you may need to generate messages on
the booking date of the contract, while the actual accounting may be deferred to the debit value
date.
This facility could be required in respect of future dated funds transfers involving specific
customers for which the requisite messages need to be sent on booking the contract itself,
whereas posting of accounting entries must be deferred to the debit value date.
You can indicate whether such a facility of allowing message generation before accounting is
available for the customer, in the FT Accounting As Of field. You have the following options for
accounting for FT contracts:
•
Accounting as of message date (accounting entries will be posted on the date of
message generation)
•
Debit Value Date (accounting entries will be posted on the debit value date)
2.2.5 Capturing Details for a Corporate Customer
Click the ‘Corporate Details’ tab from the ‘Customer Maintenance’ screen to define the details of a
Corporate or a Bank type of customer.
In this screen, you can maintain the following details for a corporate or bank type customer:
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2.2.5.1 Specifying Registration Details
Lines 1, 2 and 3
Specify the address of registration of the corporate customer. Three lines have been provided for
this. Each line can have a maximum of 35 characters, alphanumeric. Only characters specified as
per SWIFT standards are permissible.
Country
Specify the country of registration of the corporate customer r. A list of all country codes
maintained in the ‘Country Codes Maintenance’ screen is available in the option list. You can
select the appropriate code.
On selecting the country code, the country name appears. If the country code selected is ‘US’,
then the country name will not appear and will not be included as part of the address. Only nonUS country names are included in the address.
City
Enter the city of registration of the corporate customer here.
State
Specify the state of registration of the corporate customer by selecting it from the list available
here. The states are listed in their two character code format as maintained in the State Name
Maintenance screen.
Zip
Specify the Zip code of the city of registration.
2.2.5.2 Specifying Corporate Details
Name
Specify the full name of the main office of the Corporate/Bank customer.
National ID
Specify the corporate National Identification Number of this customer., in other words the
registration number of your customer organization.
2.2.5.3 Specifying Incorporation Details
Date
Specify the date on which the customer’s company was registered as an organization.
Country
Specify the Country of registration of the office of the corporate.
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Currency of Amounts
Specify the Currency in which you specify the particular customer’s various financial details like
the Net worth of the customer organization, the total Paid Up capital etc.
Description of Business
Specify the nature of the business and the business activities carried out by the customer
organization.
2.2.6 Specifying Details in Director Tab
Click on the ‘Director’ tab to view the following screen.
In this screen, you can maintain the following details for the customer:
Director Details
Enter the following details:
Director Name
Specify the name of the Board of Director of the organization.
Tax ID
Specify the tax id of the director.
2-24
Mobile Number
Specify the Board of Director’s mobile number.
E-mail
Specify the Board of Director’s E-mail.
Mailing Address
Address1
Specify the Board of Director’s mailing address.
Address2
Specify the Board of Director’s mailing address.
Address3
Specify the Board of Director’s mailing address.
Address4
Specify the Board of Director’s mailing address.
Permanent Address
Address
Specify the Board of Director’s permanent address.
2.2.7 Specifying Details in Withholding Tax Tab
Click on the ‘Withholding Tax’ tab to view the following screen.
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In this screen, you can maintain the following details:
Withholding Tax Details
Enter the following details:
Backup Withholding Start Date
Enter the Backup withholding start date using the adjoining calendar.
Backup Withholding End Date
Enter the Backup withholding end date using the adjoining calendar.
Backup Withholding Percentage
The system defaults the backup withholding percentage from the Bank parameter level. However
you can modify it. This percentage will be effective between Withholding Start and Withholding
End dates only.
This defaulted percentage will be used as SDE WITH_HOLD_TAX in IC module to calculate
tax based on customer IRS reporting group and product reference.
2.2.8 Maintaining Personal Details of Individual Customers
If your customer, for whom you have defined parameters in the ‘CIF-basic’ screen, is an
‘individual, you also have to maintain the personal details in order to determine the credit line.
Click the ‘Personal’ tab from the CIF Maintenance screen to maintain these details.
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In this screen, you can maintain generic personal details of a customer. In addition, you can also
maintain the domestic and professional details of the ‘individual’ type customer. You can do this
by invoking the relevant screens by clicking on the respective buttons.
The information that you capture in these screens forms more a part of a credit line questionnaire.
Whenever you are deciding on a credit limit for an individual customer, you can use these details
for verification.
You have to maintain the following parameters for every individual type of customer:
Prefix 1, 2 and 3
Specify the title prefixed to the name of the customer whose code is input against Customer Code
in the Main section. The title could be Mr. /Mrs./ Ms./ Dr. / Prof. etc.
The academic titles (like Prof., Dr., etc) of the customer along with the salutations (like Consulate,
Senator, Chancellor, etc.). You can either select the prefixes from the option list key-in a prefix of
your choice.
Suffix
Specify the suffix, if any, to the name of the customer whose code is input against Customer
Code in the Main section.
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First Name
Specify the First name of the customer.
Middle Name
Specify the Middle name of the customer.
Last Name
Specify the Last name of the customer.
Sex
Specify the gender of the customer.
Minor
Check this box to indicate that the customer is a minor.
Submit Age Proof
Indicate the age proof submission status of the minor to major from the drop-down list. The
available options are:
•
Not required
•
Pending
•
Verified
Note the following:
•
Any out flow or debit transaction is posted on a particular customer’s account/s and the
‘Submit Age Proof’ chosen is ‘Pending’, then the system throws an error stating that:
‘Necessary documents are not submitted for Major’
•
Once the documents are submitted, the user has to manually set ‘Submit Age Proof’ as
‘Verified’.
•
After the field ‘Submit Age Proof’ is changed to ‘Verified’, then all the accounts created for
the customer would be allowed for withdrawals.
Legal Guardian Name
Specify the name of the legal guardian of the customer if the customer is a minor. You can
capture the name of the legal guardian, not exceeding 35 characters, alphanumeric. The
characters should conform to SWIFT standards.
Date of Birth
Specify the date of birth of the customer.
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Domicile Address Lines 1, 2, and 3
Specify the address of domicile of the customer. Three lines have been provided for this. Each
line can have a maximum of 35 characters, alphanumeric. Only characters specified as per
SWIFT standards are permissible.
Domicile - Country
Specify the country of domicile of the customer. A list of all country codes maintained in the
‘Country Codes Maintenance’ screen is available in the option list. You can select the appropriate
code.
On selecting the country code, the country name appears. If the country code selected is ‘US’,
then the country name will not appear and will not be included as part of the address. Only nonUS country names are included in the address.
Domicile - City
Enter the city of domicile here.
Domicile - State
Specify the state of domicile by selecting it from the list available here. The states are listed in
their two character code format as maintained in the State Name Maintenance screen.
Domicile - Zip
Specify the Zip code of the customer’s domicile here.
If you have not specified the City and State, on selecting the Zip Code the corresponding City and
State will appear in the respective fields.
Permanent Address Lines 1, 2 and 3
Specify the permanent address of the customer. Three lines have been provided for this purpose.
You can capture a maximum of 35 characters, alphanumeric in each line. Only characters
specified in SWIFT standards are permissible.
Permanent - Country
Specify the country for the permanent address of the customer. A list of all country codes
maintained in the ‘Country Codes Maintenance’ screen is available in the option list. You can
select the appropriate code.
On selecting the country code, the country name appears. If the country code selected is ‘US’,
then the country name will not appear and will not be included as part of the address. Only nonUS country names are included in the address.
Permanent - City
Enter the city here.
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Permanent - State
Specify the state by selecting it from the list available here. The states are listed in their two
character code format as maintained in the State Name Maintenance screen.
Permanent - Zip
Specify the Zip code of the customer’s permanent address here.
If you have not specified the City and State, on selecting the Zip Code the corresponding City and
State will appear in the respective fields.
Telephone
Specify the telephone number of the customer.
Mobile
Specify the customer’s mobile phone number on which they can be reached any time.
Specifying the telephone numbers, though not mandatory, is highly recommended. You will
be shown a warning message if the mobile number is not maintained
Fax
Specify the fax number of the customer.
E-mail
Specify the E-mail address of this customer.
Passport Number
The passport details of this customer, which include the passport number, the date on which the
passport was issued, and the date on which the passport is due to expire.
The resident status of this customer. Whether the customer is a recognized resident of the
country in which the particular branch of your bank operates.
The national identification number or national social security number of this customer
You may or may not choose to maintain this information for specific individuals. This is
entirely dependent on your requirement
2.2.9 Maintaining Domestic Details of Individual Customer
As part of maintaining personal details of the customer, you can capture Domestic details about
the customer like the customer’s educational status, marital status, number of dependents etc.
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You can maintain Domestic Details regarding the customer in the ‘Customer – Domestic Details’
screen. Click ‘Domestic’ button in the Personal Details screen. The Customer - Domestic Details
screen is displayed.
In this screen, you can capture the following details for each individual type of customer:
Marital Status
Indicate the marital status of the customer here. You may select one of the following from the list
available here:
•
Single
•
Married
•
Divorced
•
Widow/Widower
•
Head of Household
•
Free Agent (Community property states)
•
Not applicable/Unknown
•
Does not apply - Corporate or business customer
Spouse Name
Specify the name of the customer’s spouse
Spouse Employment Status
Indicate the employment status of the customer’s spouse. You may select one of the following
from the drop-down list available here:
•
Full-Time Permanent
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•
Full-Time Temporary
•
Self Employed
•
Unemployed
•
Retired-Pensioned
•
Part-Time
•
Retired-Non-pensioned
•
Part Time
•
Retired non-pensioned
•
Other
Educational Status
Specify the educational status of a customer (Under Graduate, Graduate, Post Graduate and
Non-student). If the customer has received no formal education, select Non-student.
Dependents
Specify the number of family members (children and others) who are dependent on the customer
financially. You can indicate any number between 0 and 99.
Ethnic Code
Indicate the customer’s race/nation or origin by selecting it from the list available here. The
following ethnic codes are available for selection:
•
1 - American Indian
•
2 – Asian
•
3 - Black / African American
•
4 - Hispanic or Latino
•
5 - White / Caucasian
•
6 - Alaska Native
•
7 - Pacific Islander
•
8 - Native Hawaiian
•
9 - Other Race
•
10 – Unknown
•
11 - Not applicable – corporate or business customer
Accommodation
Specify whether the customer owns or has rented a residence. Select one of the following options
from the list available here:
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•
Self-Owned
•
Company Provided
•
Other
•
Not Used
•
Rents
•
Not applicable
2.2.10 Maintaining Mail Code Details of the Customers
Mail code is the return code assigned for the mails, statements sent to the customer upon their
return as invalid. The mail code is printed on all communications sent to the customer’s address,
if a mail code is attached to those customer accounts.
You can maintain the mail code details in the Mail Code Maintenance screen. You can invoke this
screen by typing ‘CSDMLCOD’ in the field at the top right corner of the Application tool bar and
clicking the adjoining arrow button.
The screen is displayed as shown below:
In this screen you can perform the following operations:
•
Adding a mail code
•
Modifying a mail code
•
Deleting a mail code
•
Viewing the mail code details
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Specify the following mail code details:
Mail Code
Specify the mail code. The mail code will be sent to the statements as long as it continues to be
in the customer address. Mail code is printed in all communications sent to the customer’s
address.
Mail Code Description
Enter a description of the mail code.
Clear On Statement Generation
Check this box to specify that mail codes maintained for a customer or account needs to be
cleared on each account statement generation. Leave it unchecked to indicate otherwise.
2.2.10.1
Viewing the Mail Code Details of Customers
You can use the mail code summary screen to query and view the mail codes of the customer or
customer account.
You can also invoke this screen by typing ‘CSSMLCOD’ in the field at the top right corner of the
Application tool bar and clicking the adjoining arrow button.
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When you query using the mail code list of value, it will display all the active authorized mail
codes. You can query the records based on their authorization and record status.
2.2.11 Maintaining Professional Details of Individual Customers
After having captured the Domestic details of the individual customer you can capture the
professional details about the customer. These details include the customer’s employment status,
employer details or the annual expenses that the customer incurs and so on. Click ‘Professional’
button in the Personal Details screen. The Customer – Professional Details screen will be
displayed.
You can capture the following professional details of the individual type of customer through this
screen:
Employment Details
•
The employment status of the customer (full time permanent, full time temporary, parttime, self-employed, retired pensioned, retired non-pensioned, unemployed.)
•
The number of years the customer has been in his/her current job
•
The age at which the customer is due to retire from his/her current job or business
•
The designation this customer held in his/her previous job or employment
•
The name of the previous employer of this customer
•
The designation held by this customer in his present job
•
The name, address, country, telephone, telex, fax and E-mail address of the customer’s
current employer. The name, address and country of the employer should conform to
SWIFT standards
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Salary
Specify the estimated annual income level of the customer. This includes the annual returns that
your customer earns through salary and other sources of employment if any. If your customer
earns revenue through other source apart from a monthly, salary you have to capture the
customer’s combined income from all other sources.
You may select one of the following from the list available here:
•
Income not available
•
$ 0.00 - 9,999.99
•
$10,000.00 - 19,999.99
•
$20,000.00 - 29,999.99
•
$30,000.00 - 39,999.99
•
$40,000.00 - 49,999.99
•
$50,000.00 - 59,999.99
•
$60,000.00 - 69,999.99
•
$70,000.00 - 79,999.99
•
$80,000.00 or more
Other
The annual income that your customer earns from sources other than the annual salary.
Currency of Amounts
The currency in which the customer’s financial details like, annual salary, annual rent expenses,
annual loan repayment, etc is expressed
Expenditure Pattern
•
The customer’s annual expenditure on rent, premium on insurance
•
The customer’s current annual expenditure incurred on re-payment of loans availed
•
The customer’s current annual expenditure incurred on payment of expenses other than
rent, insurance premium or loans
•
The number of credit cards the customer has subscribed to
•
The value in terms of money, of this customer’s house (in case he owns one)
The Other Details Include
•
The name of your customer’s previous employer and the designation that the customer
held in the previous job.
•
The customer’s current designation and the full name of the customer’s employer
•
The complete mailing address of your customer’s employer
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•
The telephone, telex, fax numbers and E-mail address of your customer’s current
employer or business partner
After having captured all the relevant details, you can save the record. You will be returned to the
Personal Details section of the CIF Maintenance screen.
2.3
Maintaining Legal Title Abbreviation
Oracle FLEXCUBE allows you to define legal title abbreviation for all account holders of the
account. You need to maintain legal title abbreviation even for joint holder accounts. You can do
this through the ‘Legal Title Maintenance’ screen.
Invoke this screen by typing ‘CODLGLTL’ in the field at the top right corner of the Application tool
bar and clicking the adjoining arrow button.
The Legal Title Maintenance screen gets displayed as shown below:
Specify the following details in the Legal Title Maintenance screen:
Legal Title Abbreviation
Enter the abbreviation of the legal title.
Legal Title Description
Enter a description of the specified legal title abbreviation.
You can perform the following operations in this screen:
•
Add
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•
Modify
•
Delete
•
View
The system will append the legal title maintained here, to the customer’s full name at the time of
report or statement generation. or extract generation.
System will display only the customer name at the time of account statement generation, if you
have not maintained legal title abbreviation for an account holder.
At the time of account statement generation, the system will print the legal title abbreviation after
the customer name with a comma placed immediately after the last character of the customer
name followed by a space.
System will automatically truncate the legal title abbreviation, if the legal title abbreviation is not
fitting in the printable area. It will not truncate the customer name in any situation. The Account
Statements carry the legal title abbreviation
2.3.1 Capturing UDF Values for Customers
In order to know your customer better, you may need to capture certain additional information
specific to a customer. This is in addition to the regular information that you would capture in the
Customer Maintenance screen. To capture more details of the customer, you can define a set of
UDFs and associate them with the function id ‘STDCIF’ (for Customer Maintenance screen). After
you associate the UDFs, they will appear in the Customer Maintenance screen. You can then
capture the values for these UDFs.
The UDFs that are displayed in the Customer Maintenance screen depend on your selections in
the ‘UDF in Base Table’ screen. A maximum of five UDFs can be made to appear in Customer
Maintenance screen.
Refer the manual on ‘User Defined Fields’ for details on defining a user-defined field and
associating the UDF with the function id ‘STDCIF’.
The values that you enter for the UDFs will be validated against the rules maintained for them. If
the entries fail the validations, the system will display a suitable message to inform you that the
entries made do not adhere to the rules maintained.
The UDFs will be displayed in the Customer Maintenance Summary screen as well. You will also
be allowed to perform queries based on these fields.
2.3.2 Special Customer Grouping
While maintaining the customer information, you can place a customer under a special customer
group for different rating purposes. Through the Special_Status user defined field (UDF) you can
link the customer to a group and specify the rating for the group.
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Whenever a contract is booked for such a customer, the system will display an alert message
specifying the status of the customer thereby you can apply the new rates specified for such
customers.
The steps involved for including the SPECIAL_STATUS UDF in customer maintenance are as
follows:
1. Create a new user defined field SPECIAL_STATUS
2. Link it to the Function Id STDCIF
3. Specify the value of the user defined field at the time of creating a customer
The special status is also displayed in the information retrieval screen when you do a query for
such a customer. You can do the query using the ‘Customer Summary Query’ screen.
You can invoke this screen by typing ‘ACDCBIR’ in the field at the top right corner of the
Application tool bar and clicking the adjoining arrow button.
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After having captured all the required details save the CIF record. It becomes valid only after
a user other than you authorizes it. During authorization, the system generates a notification to
the external system EIB indicating that a new customer has been created. Notification is also
generated when modifications for an existing customer is authorized.
Refer the ‘Enterprise Integration Bus Interface’ chapter in the Interface User Manual for more
details on notifications.
Check the ‘Linked Customer’ check box and provide the Customer Number and click ‘Query’
button to view all linked customers in Linked Customer Details. Select a customer from the details
and click ‘Fetch’ button to perform a query operation on the selected customer. The displayed
values are based on the query parameters provided.
2.3.3 Other Basic Customer Information
You will notice the following buttons in the Customer Maintenance screen:
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Group
Through this screen you can associate the customer code with a
group
MIS
Through this you can define the MIS details of a customer (for
future use)
Joint
Through this you can capture details of joint customers.
Recurring
Transfer
Through this screen, you can view the details of all Recurring
Transfer s associated with respective the customer code.
Linked Entities
Through this screen, you can link different customers to the
specific customer whose details you are capturing and specify the
relation shared by the two customers.
For details about linked entities, refer to the section Maintaining
Customer Accounts under the heading ‘Relationships for
Customer’ in this user manual.
Text
Through this screen, you can store free format text, scanned
images etc about the customer whose details you are capturing.
You can store this information either as text documents or as plain
text.
Fields
Through this you can capture user defined fields.
Image
Through this screen, you can capture the photograph of the
customer whose details you are maintaining. You will be allowed
to access this screen, only if you have the requisite access rights
i.e., you may have rights to access the CIF screen but not view
the photograph of the customer.
Limits
Through this button you can view/modify/add (define) the liability
details of a customer, provided you have been assigned the
necessary rights.
This button appears enabled only if the function Id
LMTCURES has been added to your User Role
If this Function Id has not been added to your User Role, the
button will appear disabled.
CLS Restrictions
In case of a CLS participant, you can capture CLS currency
restrictions.
MT920
Through this screen, you can specify MT920 preferences.
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Domestic
Through this screen, you can capture domestic details of the
customer.
Professional
Through this screen, you can capture professional details of the
customer.
Issuer
In case of an issuer customer, you can capture issuer details.
Cards
Through this screen, you can view cards details of the customer.
OFAC Check
Through this button you can call the OFAC service and view the
response from the OFAC system.
KYC Details
Regulation
Addresses
Documents
House Hold
Codes
This button invokes the KYC Details screen where you can view
the KYC details of the customer.
This button invokes the Regulation screen where you can view
details of customer’s non public personal information shared with
the third parties.
This button invokes the Multiple Address Maintenance screen, in
which you can maintain multiple addresses for a customer.
Through this button you can capture the document checklist for
customers and thereby list the mandatory and non mandatory
documents.
This invokes the House Hold Codes screen where you can view
the house hold codes maintained for a customer.
2.3.4 Viewing Debit Card Details
Click ‘Cards’ button to view details about debit cards issued to a customer.
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Here, you can view the following details.
Branch Code
The branch code is displayed from the main ‘Customer Information Maintenance’ screen.
Customer Number
The customer identification code (CIF) is displayed from the main ‘Customer Information
Maintenance’ screen.
Account Number
The system displays the account number against which you have maintained debit card details.
Authorization Status
Indicate the authorization status of the debit card by selecting one of the following values:
•
Authorized
•
Unauthorized
Record Status
Indicate the record status of the debit card by selecting one of the following values:
•
Open
•
Closed
Branch Code
The system displays the branch code where the debit card has been issued.
Request Reference Number
The system displays the request reference number of the card issuance record.
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Card Number
The system displays the debit card number of the card holder.
Multiple cards can be issued to a customer.
2.3.5 Viewing OFAC Check Response
OFAC check enables the application to call an external web service to perform black list check for
customer and customer accounts and give warnings appropriately while transacting with black
listed customers. You can also capture your remarks before overriding the black list warning.
Click ‘OFAC Check’ button in ‘Customer Account Creation’ screen to view the OFAC check
response in the ‘External System Detail’ screen On clicking ’OFAC Check’ button, system will
build the request XML and call the web service. The ‘External System details’ screen displays the
response is received from the external system, and you will be also allowed to enter your remarks
in this screen. The response received will also be sent to Oracle FLEXCUBE Database layer for
any further interpretations of the same.
Here, you can view /capture the following details:
External System Response
The response from the external system regarding the black listed customer is displayed here.
User Remarks
Specify your remarks regarding the black listed customer here.
Note the following:
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•
OFAC check is mandatory. Before saving the Customer, system will check if OFAC
check has been invoked. If OFAC is not checked, system will raise an alert message to
view the OFAC check details.
•
You can extract the outgoing file of customer and customer accounts details from the
‘Interface Trigger’ screen.
2.3.6 Viewing KYC Details
KYC refers to know your customer. You can view the KYC details maintained for a customer on
‘KYC Maintenance’ screen. Click ‘KYC Details’ button to invoke the screen.
The system displays the following details:
•
KYC reference number
•
Full name of the customer
•
Type of customer
•
Risk level of the customer
2.3.6.1 Viewing KYC Details of Retail Customers
You can view the KYC profile details for retail customers on ‘KYC Retail Profile’ screen. Click
‘Retail Customer’ tab in the ‘KYC Maintenance’ screen.
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The system displays the following details of the retail customer:
Beneficial Owner Information
•
Whether the beneficial owner is declared as a resident
•
Whether the beneficial owner is declared as politically exposed person
•
Remarks on the politically exposed person
•
Local address of the beneficial owner
•
Home country address of the beneficial owner
•
Birth date of the beneficial owner
•
Place of birth of the beneficial owner
•
Nationality of the beneficial owner
•
Telephone number of the beneficial owner’s office
•
Residential telephone number of the beneficial owner
•
Mobile phone number of the beneficial owner
•
Fax number of the beneficial owner
•
Purpose of opening the account
•
Other details
•
Type of account
•
Whether power of attorney is given to beneficial owner
•
Passport number of beneficial owner
•
Expiry date of the passport
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•
Visa number of the beneficial owner
•
Expiry date of visa
•
Currency in which KYC amount is maintained
Beneficially Owned Company Details
•
Name of the company
•
Location of the company
•
Percentage of the holding
•
Annual income of the company
•
Line of business of the company
Source of Income
•
Whether salary is a source of income
•
Whether rental is a source of income
•
Whether investment is a source of income
•
Whether business concern is a source of income
•
Whether professional business is a source of income
2.3.6.2 Viewing KYC Details of Corporate Customers
‘KYC Corporate Profile’ screen gives an account of the KYC profile details for corporate
customers. Click ‘Corporate Customer’ tab in the ‘KYC Maintenance’ screen. The system displays
‘KYC Corporate Profile’ screen.
The system displays the following details:
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Customer and Sponsors Information
•
Name of the group
•
Country of Parents Company
•
Type of the company
•
Other details
•
Currency in which KYC amount is maintained
Reason of Account
•
Reason for opening an account
•
Other details
Specifying Nature of Business
•
Nature of business
•
Name and details of the product traded in the business
•
Main source of funds
•
Borrowing account group
•
Annual turnover of the company
Details of Key Person
•
Unique identification for the KYC
•
Name of the key person
•
Relation ship of the key person with the corporate customer
•
Nationality of the key person
•
Position or title of the key person
•
Percentage of share for the key person
Specifying Company Details
•
Details of the company branches
•
Number of person employed in the company
•
Mode of salary in the company
•
Other details
Specifying Details of Suppliers
•
Name of the supplier
•
Country of the supplier
•
Mode of settlement
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Specifying Details of Clients
•
Name of the client
•
Name of the country of the client
•
Mode of payment
Specifying Transaction Types
•
Type of transaction
•
Count of the transaction
•
Total amount of the transaction
•
Maximum single amount for the transaction
•
Purpose of the transaction
•
Country of the transaction
•
Purpose of fund transfer within a country
•
Audit date
•
Whether account should be solicited
•
Date on which the account is solicited
•
Details of the introducer
•
Date of compliance clearance
•
Date of business approval
•
Trade licence number
•
Next date of KYC review
Specifying Comments
•
KYC comment about the corporate customer
•
Comments on the corporate customer by the sales and service officers
•
Name and comments of the approvers on the corporate customers
2.3.6.3 Viewing Corporate or Audit HO Details
Click ‘Corporate or Audit HO Details’ tab in the ‘KYC Corporate Profile’ screen.
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The system displays the following details:
•
Number of the corporate customer
•
Name of the corporate customer
•
Whether STR should be raised
•
Date of STR using adjoining calendar
•
Reference number of the STR
•
Whether the CB should be responded
•
Date of the CB Response
•
Details of the activity
•
Reason for the activity
•
Dairy note
2.3.6.4 Viewing KYC Details of Financial Customers
‘KYC Financial Profile’ screen displays KYC profile details for financial customer. Click ‘Corporate
Customer’ tab in the ‘KYC Maintenance’ screen.
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The system displays the following details:
•
Address of the bank
•
Country of the financial customer
•
Currency of the KYC amounts
Transaction Products
•
Name of the transaction product
•
Rating of the product
•
Number of monthly transactions
•
Monthly amount
Management Details
•
Name of the manager
•
Designation
Share Holders Details
•
Name of the share holder
•
Holding of the share holder
•
Address of the share holder
•
City of the share holder
•
Country of the share holder
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2.3.6.5 Viewing User Defined Fields
‘User Defined Fields’ screen displays the all UDFs defined using KYC Maintenance screen. You
can invoke this screen by clicking ‘Fields’ tab in the ‘KYC Maintenance’ screen.
The system displays the following details:
•
Name of the user defined field
•
Value of the user defined field
2.3.7 Maintaining Regulation Details
Click ‘Regulation’ button to invoke ‘Regulation’ screen in the ‘Customer Maintenance’ screen to
maintain the details of non public personal information of the customer to be shared with the third
parties.
Specify the following details:
Reg o Code
Specify the regulation code. The adjoining option list displays all valid regulation codes
maintained in the system. You can choose the appropriate one.
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RegP Opt Out
Check this box to indicate that the non public details of the customer will be shared with the third
party from the date given in the effective date.
Effective Date
By default the effective date will be application date. However you can modify it.
The effective date can be Opt In or Opt Out date based on the selection of ‘RegP Opt Out’ option.
Affiliates
Check this box to indicate the affiliate is a customer of bank.
2.3.8 Listing Document Checklist for Customers
Click on the ‘Documents’ button in the customer maintenance screen, to specify the document
checklist for the customer on account opening in the following ‘Document Checklist Maintenance’
sub screen:
Based on the details maintained for the customer type and customer category at Document
Checklist Maintenance Screen, system will default the document checklist details on to this
Documents subscreen.
System allows you to edit the following details in this screen:
ID number
This is the unique identification number of the document
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Issue date
This is the issue date of the document
Expiry date
This is the expiry date of the document
Checked
Check this box if the document is received. System will provide an appropriate override that will
allow customer creation even if a mandatory document is not submitted
Remarks
It is a free text field wherein you can write remarks on documents if any.
Note the following:
•
If there is no document checklist maintained under document checklist maintenance for
the combination of customer type and customer category, system will not default any of
the document details in the customer maintenance Documents subscreen.
For details on document maintenance, please refer the ‘Maintaining KYC- Document Checklist’
section under the ‘Maintaining Mandatory Information’ chapter in this user manual.
2.3.9 Linking House Hold Codes to Customers
You can link the household codes to a customer in the ‘House Hold’ screen. Click ‘House Hold
Codes’ button in the ‘Customer Maintenance’ screen to invoke the screen.
Specify the following fields:
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Customer Number
The system displays the customer number.
Household code
Specify the household code. The adjoining option list displays all household codes maintained in
the system. You can choose the appropriate one.
Description
The system displays the household description.
A linked customer should be mapped to all household codes of the other customer. If this is
not done, then the system will display an override message.
2.3.9.1 Querying/Viewing House Hold Codes
You can query for house hold codes using the ‘Household Query’ Screen. You can invoke this
screen by typing ‘STSHSQRY’ in the field at the top right corner of the Application tool bar and
clicking the adjoining arrow button.
Using this screen, you can search for household codes maintained in the system based on one or
more of the following parameters:
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•
Record Status
•
House hold code
•
Authorization Status
•
CIF
Click ‘Search’ button. Based on the search criteria, the system displays a list of house hold codes
with the following details:
•
Record Status
•
Authorization Status
•
Customer Name
•
Household Code
2.3.10 Maintaining Waiver for Customer Tax Group
You can maintain waiver related information for Customer Tax Group – Tax Category
combination. Invoke this screen by typing ‘STDTAXWV’ in the field at the top right corner of the
Application tool bar and clicking the adjoining arrow button.
Customer Group
You need to specify the Customer Group for which you wish to maintain Tax waiver. Select a
customer group from the option list provided.
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Customer Number
All customers who have been maintained under the selected customer tax group will appear for
selection. If the maintenance is applicable to all customers, select ‘All’ as customer number. If no
maintenance is done, then there will be no tax waiver at the customer level.
Tax Category
You need to specify a tax category for which you wish to main tax waiver
Tax Currency
You need to specify the currency in which the tax waiver should be defined. Select ‘All,’ if you
wish to define tax waiver for all currencies
Product Or Account Class
You need to specify the Product/Account Class for which the tax waiver is being defined. All
account classes and all LD/MM products will be available for selection. You may also select ‘ALL’
in which case the tax waiver would be applicable to all products and account classes.
From Date and To Date
You need to specify the date from which the particular waiver rule is applicable. The To Date is
the date up to which the waiver rule is effective.
The To Date should be greater than or equal to the From Date. The To Date field can also be left
blank which would indicate that the maintenance is open-ended.
Waiver %
Specify the tax waiver in terms of percentage, which should be made applicable for the period
defined. The value you enter should be > 0 and < = 100.
2.3.10.1
Pick-up Order for Waiver Rule
The following table gives the waiver rule pick up order:
Customer
Group
Customer
Number
Tax
Category
Currency
Product/Account
Class
Specific
Specific
Specific
Specific
Specific
Specific
Specific
Specific
Specific
ALL
Specific
Specific
Specific
ALL
Specific
Specific
Specific
Specific
ALL
ALL
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Customer
Group
Customer
Number
Tax
Category
Currency
Product/Account
Class
Specific
ALL
Specific
Specific
Specific
Specific
ALL
Specific
Specific
ALL
Specific
ALL
Specific
ALL
Specific
Specific
ALL
Specific
ALL
ALL
Thus for a specific customer in the group, the rule is relaxed for the product first and then for the
currency. If no rule is available for selection, then the same process will be repeated where
customer number is ‘ALL’ for the customer group.
2.3.11 Maintaining Tax Allowance Limit for Customers
You can maintain tax-free allowance limit at the Customer level. Invoke this screen by typing
‘STDCULMT’ in the field at the top right corner of the Application tool bar and clicking the
adjoining arrow button.
Customer Group
You need to specify the tax group of the customer for whom you wish to define tax-free allowance
limit. Select from the option list provided.
Customer Number
You need to specify the customer number for which you wish to define tax free allowance limit.
Only customers belonging to the selected tax group will be available for selection. You may also
select the ‘All’ option. This is indicative of all customers for the selected Tax Group.
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Tax Category
You need to specify the tax category for which you wish to define tax free allowance limit. Select
from the option list provided.
From and To Date
You need to specify the date from which the tax-free allowance limit is effective, as well as the
date up to which this limit is applicable. The To Date should be greater than or equal to the From
Date. The To Date field can also be left blank which would indicate that the maintenance is openended.
Limit Currency
You need to specify the currency in which the free allowance limit is being defined
Limit Amount
You need to specify the maximum waiver for the taxable amount (Basis Amount) for the customer
for each tax cycle if the End Date overlaps tax cycles or for a particular tax cycle if the period falls
within a specific tax cycle.
Remarks
You can specify any remarks you think necessary for the tax limit you have defined. This will be
in free format text.
2.3.11.1
Deriving Tax Free Allowance Limit
The following table will be used to derive the tax-free allowance limit:
Customer Tax Group
Tax Category
Customer Number
Specific
Specific
Specific
Specific
Specific
ALL
2.3.12 Amendment Maintenance
To recall, you need to identify the fields that can be amended by an external system, say, a
Siebel CRM application.
Every amendment request coming from such a system has the following data:
•
Service Name: – This is a broad level grouping of similar operations within a module in
Oracle FLEXCUBE. The service names are published by Oracle FLEXCUBE. As an
example, you can consider FCUBSCustomerAccountService. This service is exposed by
the FCUBS Interface Gateway to do a permissible operation on a customer account.
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•
Operation Name:- This is the name of the operation that the external system wishes to
perform within the service. These operations names are published by Oracle
FLEXCUBE. As an example, you can consider ModifyCustomer, which is for modification
of a customer.
•
External Operation Name:- This is the specific area of operation that an external system
is performing on its side within the broad context of the Oracle FLEXCUBE’s amendment.
In an external system, if the personal details of a customer are changed, this has a
unique name by which it is identified within Oracle FLEXCUBE. Similarly, if the limits
related details of a customer are modified, it also has a unique name.
It is through the ‘Amendment Maintenance’ screen that you maintain a set of amendable fields,
which can amend in Oracle FLEXCUBE whenever a request for the same will be send from an
external system. Based on this maintenance, the amendment request is addressed by Oracle
FLEXCUBE. Invoke this screen by typing ‘STDAMDMT’ in the field at the top right corner of the
Application tool bar and clicking the adjoining arrow button.
External System
Select the relevant external system. Based on the maintenance here, only the fields that are
selected as amendable can be modified if a request comes from the chosen external system.
The maintenance pertaining to external systems is factory shipped for your bank.
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Source Operation
The free format text (without spaces) which identifies the amendment you are doing. This is
mandatory
Service Name
The relevant service name, this is a broad level grouping of similar operations within a module in
Oracle FLEXCUBE. The service names are published by Oracle FLEXCUBE.
The maintenance pertaining to service names is factory shipped for your bank
Operation Code
The relevant operation code. This is the operation that the external system wishes to perform
within the selected service. The operation names are published by Oracle FLEXCUBE. As an
example, you can take ‘ModifyCustomer’, which is for modification of a customer record. Each
operation under different service names is identified by a unique code.
The maintenance pertaining to operation codes is factory shipped for your bank.
Element Name
The relevant field, that can be amended.
On choosing a field, its type gets defaulted in the ‘Element Type’ field. It can be one of the
following:
Element - These ultimate leaf elements occur directly under the parent node of an amendment
request. It is displayed as an ‘F’.
Node - This is a child node of a main amendment request. It has its own child elements and
nodes. It is displayed as an ‘N’.
2.3.12.1
Processing for Element
If such a field is sent as part of an amendment request and is maintained in this screen, then a
value for that field is expected when the request comes in from the external system. In case no
value is passed, Oracle FLEXCUBE updates the field to a null value. If any value is passed, the
same is taken as the new value for that field.
2.3.12.2
Processing for Node
If the field selected is of type ‘Node’, a check box called ‘Full Amend’ gets enabled. This pertains
to only the ‘Node’ type elements and not for the ‘Element’ type. Checking against ‘Full Amend’
indicates that the external system always has to send the complete set of records for the
subsystem whether amendment of that node is done or not. By default, the ‘Full Amend’ field is
unchecked.
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In case ‘Full Amend’ is checked, system overwrites the details during amendment even if all field
values pertaining to a particular subsystem are not sent. In such a scenario, Oracle FLEXCUBE
updates the fields with the available data sent by the external system during an amendment. If no
records are passed for a subsystem during amendment, the complete subsystem is set to a
NULL value.
In case the flag ‘Full Amend’ is not checked, system copies the details from the previous version
and then makes changes to the existing records based on values sent by the external system. If
any new record comes as part of an amendment record, the system inserts the same. If the
upload table is empty during amendment, the system retains the data of the previous version.
The following points are noteworthy within the context of any amendment maintenance:
•
Only subsystems of a contract or maintenance qualify for being a ‘Node’ type. The
master record is never included as part of a ‘Node’ type and its fields alone are labeled
as ‘Elements’.
•
This maintenance is required for supporting amendment requests from any external
system. If no maintenance is done for a particular external system and source operation,
the amendment fails.
•
The list of fields (available in the LOV) that can be amended for a particular Service and
Operation combination is factory shipped for your bank. You can add or remove fields
based on your requirement.
To delete an element from the list of amendable fields, you can use Delete icon. To add an
element to the same, you can use the Add icon.
2.3.13 Specifying Details for Generation of MT920
The SWIFT message MT920 is a transaction message requesting latest information available for
the particular account. The request will be to transmit account customer statement message
(MT940) or Balance report (MT941) or Interim statement (MT942) or a customer summary
statement (MT950).
Select the MT920 checkbox only if the customer is eligible for requesting MT920 swift messages
for transaction details. In the Customer Maintenance screen, you can indicate if a customer is
eligible for requesting MT920 messages. To do this, you need to click MT920 button in the
‘Customer Information Maintenance’ screen and invoke the ‘MT920’ screen.
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The screen is shown below:
Here you can enter the following details:
BIC Code
Enter or select valid BIC from the option list. This BIC Code information provided by you is
crucial.
Account Number
Once you specify the BIC code, you can enter the relevant Account Number adjacent to it. Click
‘Ok’ to save the details entered here.
2.3.14 Maintaining Multiple Communication Addresses
Some customers may have two addresses – a summer address and a winter address. This
maybe because they tend to move to warmer climates during winter and then move back during
summer. Same maybe the case with university students who may have one address when the
school is in session and another when for vacation.
You can maintain multiple addresses for customers, each with a date range associated with it, for
the entire year. This helps in directing various communications to the proper address through out
the year. If multiple communication addresses are not maintained for the customer, then the
address from the Customer Maintenance screen will used all year round.
To maintain multiple addresses for a customer, use the Multiple Address Maintenance screen.
Invoke this screen by clicking Addresses button from the Customer Maintenance screen.
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In the screen above you can specify each of the multiple addresses for the customer along with
the period (date range) during which each is valid.
Address 1 - 3
Specify the communication address of the customer during the period being maintained. Three
lines have been provided for this. Each line can have a maximum of 35 characters, alphanumeric.
Only characters specified as per SWIFT standards are permissible.
City
Enter the city as part of the communication address of the customer.
State
Specify the state as part of the communication address of the customer. Selecting the state from
the list available here. The states are listed in their two character code format as maintained in
the State Name Maintenance screen.
Zip
Specify the Zip code of the city of registration.
Mail Code
Specify the mail code. The adjoining option list displays all active mail codes maintained in the
system. You can choose the appropriate one.
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Mail Code Description
When you select the mail code, the system populates the corresponding description of the
selected mail code.
Statement Date
Enter the statement date.
Communication
Enter the communication related remarks if any.
In case of multiple accounts for a customer, a single mail code will be attached across all the
accounts belonging to the customer id.
Media
Specify the communication media used
Delivery By
Specify how the delivery is being made. The adjoining option list displays all valid codes along
with their description as maintained in the system. You can choose the appropriate one. Delivery
By may indicate the special handling codes taken from the Main maintenance.
Once you have entered the address using the above fields, you must specify the period(s) (date
range) during the year when the entered address is valid for communication. The period(s) is
maintained under ‘Date Ranges’.
You can specify more than one date range for the entered address. However you cannot
have multiple addresses for the same period/date range. The address and date ranges
maintained here will show up in the Customer Address Screen as well.
Date Ranges
to add a
Here you can specify the period(s) during which the entered address is valid. Click
row under date range. In each row you can specify a period using the following fields:
•
From Month and From Day
•
To Month and To Day
To maintain another address for the customer, click
and
addresses can be deleted by clicking . Use
addresses.
at the top right corner. Maintained
to navigate between multiple
Communication addresses for a customer must be maintained for the entire year using
multiple date ranges. This means that the date ranges maintained across various addresses for a
customer should together form a year’s period.
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The maintained multiple address with their corresponding date ranges will be carried over for
the subsequent years. You may change the maintained details upon customer request.
During account statement generation for the customer, the mailing address used will be
based on the address maintenance, if any, for the corresponding date.
Example
Two addresses are maintained for Customer1 with the date ranges as Jan 01 to Jun 30 for Address1 and
Jul 01 to Dec 31 for Address2.
th
If the account statement is generated on Sep 25 then Address2 will be considered for correspondence. If
th
the statement is generated on Jan 30 then Address1 will be taken for correspondence.
2.4 Maintaining State Codes
You can maintain the names of various states in your country in the State Maintenance screen.
The states maintained here will be listed for your selection when maintaining customer address
details.
You can invoke the ‘State Maintenance’ screen by typing ‘CSDSTMNT’ in the field at the top right
corner of the Application Toolbar and then clicking the adjoining arrow button.
In the above screen you may specify the following details for each state you wish to maintain:
State Code
Specify the state code.
State Description
Provide a description of the state code.
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Escheatment Days
Specify the period in days after which the customer account moves into escheatment. This period
starts from the last contact date of the customer.
Escheatment days must be greater than dormancy days.
The bank initiates the process of closing the accounts of ‘Marked for Escheatment’ customer
and moves the funds to State’s account (Escheatment GL).
2.5
Maintaining Ethnic Codes
Use the Ethnic Code Maintenance screen for maintaining ethnic codes. This maintenance helps
you in selecting the necessary code during customer set up.
To invoke the ‘Ethnic Code Maintenance’ screen, first select Customer Maintenance from the
Application Browser. Under that, click Ethnic Codes and then click Detailed.
You can invoke the above screen by also entering CSDZETHN in the field at the top right corner
of the Application Toolbar and then clicking the adjoining arrow button.
For maintaining an ethnic code, specify the following:
2.6
•
Ethnic code
•
Ethnicity against the ‘Description’ field
Maintaining NAICS Codes
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The NAICS code is the numeric code that identifies the occupation or business of a customer
through the North American Industry Classification System (NAICS). The U.S. Government Office
of Management and Budget formulates these codes.
Use the 'NAICS Code Maintenance' screen to maintain the various NAICS code identifying the
customer's occupation/business. This maintenance helps you in selecting the necessary code
during customer set up.
To invoke the ‘NAICS Code Maintenance’ screen, first select Customer Maintenance from the
Application Browser. Under that, click NAICS Codes and then click Detailed.
You can invoke the above screen by also entering CSDZNAIS in the field at the top right corner of
the Application Toolbar and then clicking the adjoining arrow button.
For maintaining an NAICS code, specify the following:
2.7
•
NAICS code
•
Brief description of the NAICS code being maintained
Maintaining Industry Code Details
You can maintain industry code details through ‘Industry Code Detailed’ screen. You can invoke
this screen by typing ‘CSDINDMT’ in the field at the top right corner of the Application Toolbar
and then clicking the adjoining arrow button.
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You can enter the following details:
Industry Code
Enter the industry code of the customer.
Description
Enter the description of the Industry Code.
2.8
Defining Customer Category
You may wish to classify the customers of your bank into certain broad categories/groups. For
instance, all financial institutions who are your bank’s customer can be classified into a single
common group head called Financial Institutions. Similarly, you can have a category called
banks, individuals, etc.
The classification of customers into categories can be used for retrieving financial information by
customer category; for generating reports on queries; and restricting access of a customer to a
product in the front - end modules, for instance, Funds Transfer, Data Entry, etc. You may also
retrieve financial information by customer category.
The categories are maintained in the ‘Customer Categories’ screen and are maintained at the
bank level by your Head Office. The customers are allocated different categories maintained in
this screen in the ‘Customer Information Maintenance’ screen.
2.8.1 Invoking Customer Category Screen
To invoke the ‘Customer Category Maintenance’ screen, type ‘STDCSCAT’ in the field at the top
right corner of the Application tool bar and click the adjoining arrow button.
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The screen is shown below:
In this screen, you maintain the following:
2.8.2 Creating Customer Categories
To create customer categories the following parameters need to be maintained:
Customer Category
In this category, you can classify customers of your bank.
When you are creating a product − be it in a loan, a deposit, a placement, a swap foreign
exchange deal, or a funds transfer, you may want to restrict access to the product to a set of
customers.
For this, the customers are classified into broad categories, the code of which is input against this
field. A category consists of a group of like customers. For instance, if you create a category
called, Financial Institutions - all financial institutions who are customers of your bank will come
under this category. Likewise, all customers of your bank belong to some category.
It should be noted that at the product level, specifications made for a customer overrides the
specifications made for the category. For example, if all financial institutions are allowed access
to a particular product; you have the option of restricting the access of one or a few individual
financial institutions to his product.
Input the customer category you want to create using not more than 10 characters, alphanumeric.
The category code should be unique. For Example, for Financial Institutions category, you can
input the code as FinIn.
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Description
This is the description of the customer category input above. Enter the description of the
customer category input above in not more than 35 character, alphanumeric. Taking the above
example, you can enter financial institutions
Maintain Customer Log
Check this box to indicate that customer information has to be tracked.
Non Resident Alien (Y/N)
Check this box to indicate whether a customer is Non Resident Alien or not.
TIN IC
Select the TIN identification from the drop-down list. The available options are:
•
None
•
TIN
•
EIN
•
ITIN
•
ATIN
•
SSN
TIN Validation
Check this box to indicate whether a customer’s SSN is valid or not.
TIN Format Mask
Select format mask from the drop-down list. The available options are:
•
None
•
XX-XXXXXXX
•
XXX-XX-XXXX
TIN Duplication Indicator
Check this box to indicate whether a customer can share a SSN or not.
If this option is checked then the system will verify whether a given TIN is exists or not. If
exists then the system can accept the same TIN number for different customer else the system
will accept different TIN number (which is not present in the system).
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IRS Report and Threshold Limit
Enter the following details:
IRS Customer Reporting
Select IRS customer group for which tax will be calculated from the drop-down list. The available
options are:
•
1099-OID
•
1099-MISC
•
1042-S
•
1099-INT
Interest Earnings Threshold Limit
Specify the interest earning threshold limit.
Miscellaneous Earnings Threshold Limit
Specify the miscellaneous threshold earnings limit.
Penalty Threshold Limit
Specify the penalty threshold limit.
Tax Threshold Limit
Specify the tax threshold limit.
After you have made the inputs, click the Save icon to save your record. A record is not used until
a user other than you authorizes it.
To authorize, click ‘Authorize’ button in the toolbar. If any modifications were made, the old and
the new values will be displayed. After which an alert box will indicate that the change will be
authorized. You will be prompted to conform. To confirm, click ‘OK’ button. The change will be
authorized. Your User ID, the date and time at which the authorization was made will be
displayed in the Auth ID and date and time fields at the bottom of the screen. The status of the
record will be updated to ‘Authorized’. If you do not want to authorize the change then click Exit
icon, you will be returned to the screen from where you invoked the authorization function.
Remember that you cannot authorize an event that you have input. Only another user who has
the requisite rights can authorize the event.
To exit, click Exit icon. You will return to the Application Browser.
2.8.3 Maintaining Customer Groups
To track your credit exposure to a group of customers you should:
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•
Create Customer Groups and assign credit limits to it
•
Associate a customer with a group
2.8.4 Maintaining Limits for Customer Group
You can maintain Customer Groups and set up credit limits in the ‘Customer Group Maintenance’
screen. You can invoke this screen by typing ‘STDGROUP’ in the field at the top right corner of
the Application tool bar and clicking the adjoining arrow button.
Group ID
You can assign a unique identification code to each customer group that you create. You can
also enter the detailed name of the group. In the subsequent fields you can set up credit limits for
the group.
While setting up a customer, you can indicate the group to which the customer is associated.
It is important to note that in Oracle FLEXCUBE a customer group is different from a
customer category. You create customer groups only to set up group limits and report credit
utilization by the customers that belong to the group.
Limit Amount and Limit Currency
The limit amount indicates the maximum amount that customers under a group can utilize. You
can indicate the currency in which the limit amount is expressed.
The outstanding of all customers associated with a group is aggregated to arrive at the credit
utilization of the group. This includes issuer risk arising out of securities issued by your customers
and held by the bank.
2.8.5 Associating Customer Account with Group
While maintaining details of a customer account, you can associate it with a customer group. A
customer can be associated with several customer groups. Click ‘Group’ button from the
‘Customer Maintenance’ screen to associate the account with a customer group.
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The screen is shown below:
2.8.5.1 Specifying Group Details
To associate a customer account with a group, select Group ID from the option list. The option list
will contain a list of all the customer groups that you maintained in the ‘Customer Group
Maintenance’ screen. To add a group to the list, click on Add button and select a Group ID from
the option list. To remove a group from the list, highlight the Group ID and click Delete button.
For each group that you associate with a customer, you can specify the relationship that the
customer shares with the group.
2.8.5.2 Specifying Shareholding Details
You can maintain percentages of shareholding of your individual customers in a corporate entity,
which is also your customer. When maintaining customer details of the corporate entity, you can
capture names and shareholding percentages of your individual customers who hold shares in
the corporate entity.
When you query in Oracle FLEXCUBE, for limits utilizations for any such individual customer,
your exposure to the corporate entities is also displayed.
Example
Silas Marner and Keith Butler are individual customers and they have contracts and accounts with your
bank. Parivallal Express Limited, Gem Granites Limited and Assorted Chemicals Limited are your corporate
customers.
Silas Marner has a shareholding in Parivallal Express Limited and Gem Granites Limited. Keith Butler has a
shareholding in Gem Granites Limited and Assorted Chemicals Limited.
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While querying limits for Silas Marner, your exposure to Parivallal Express Limited and Gem Granites
Limited is displayed along with your exposure to Silas Marner.
You can choose to drill down any of the exposures to see the specific line details and contracts. However, if
you query for exposure to Parivallal Express Limited or Gem Granites Limited your exposure to Silas Marner
is not displayed.
Click on ‘Ok’ button to save the details that you specified. Click the windows Close icon to exit the
screen without saving the entries that you made.
2.9
Maintaining Last Contact Reason Code
You can maintain the reason code for the last contact using the ‘Last Contact Reason Code
Maintenance’ screen. You can invoke this screen by typing ‘STDDLCRC’ in the field at the top
right corner of the Application Toolbar and then clicking the adjoining arrow button.
Specify the following fields:
Reason Code
Specify the reason code you want to maintain for the last day contact of the customer with the
bank.
Description
Provide a valid description of the reason code.
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2.10 Maintaining Last Contact Date
You can maintain the last day the customer contacted the bank using the ‘Last Contact Date’
screen. You can invoke this screen by typing ‘STDDLCMT’ in the field at the top right corner of
the Application Toolbar and then clicking the adjoining arrow button.
Specify the following fields:
Update Level
Select the update level from the drop-down list. The drop-down list displays the following options:
•
Customer Account
•
Customer
Update Value
Select the customer accounts/CIF. The adjoining option list displays a list of customer
accounts/CIF maintained in the system. Choose the appropriate one.
Last Contact Date
Specify the last date the customer contacted the bank.
Reason Code
Specify the reason code for which the customer contacted the bank. The adjoining option list
displays a list of reason codes maintained in the system. Choose the appropriate one.
Description
Provide a description of the reason code.
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Last Report Run Date
The system displays the last report run date.
Marked for Escheatment
The system displays this status.
2.11 Maintaining Customer Notice Details
You can maintain customers and their IRS details through ‘Customer Notice’ screen. You can
invoke this screen by typing ‘STDCUSTN’ in the field at the top right corner of the Application
Toolbar and then clicking the adjoining arrow button.
Also you will be able to select list of customer and prepare message for sending notice.
You can enter the following details:
Branch
Specify the branch code for the transaction. The option list displays all valid branch codes
maintained in the system. Choose the appropriate one.
Customer Number
Specify the customer number for payment transaction. The option list displays all valid customer
numbers maintained in the system. Choose the appropriate one.
Customer Report Group
Select IRS customer group from the drop down list. The available options are:
•
1099-OID
•
1099-MISC
•
1042-S
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•
1099-INT
Penalty Amount ($) >=
Enter the penalty amount.
Interest Income ($) >=
Enter interest income the customer is getting.
Withhold Tax ($) >=
Enter the withhold tax of the customer.
Financial Year
Specify the financial year of transaction. The option list displays all valid financial years
maintained in the system. Choose the appropriate one.
Note the following:
•
STBSSN batch process would run to pick up the invalid SSN/TIN customers and send
notice to them.
•
At the backend a check box called ‘Notice’ will be used to indicate whether the message
for notice is to be created or not, an adhoc batch called CREATE_CUST_NOTF will be
used to pick up customer.
2.11.1 Maintaining Type of Relationships
You can maintain the different types of relationships that can exist between customers of your
bank in the ‘Relation Maintenance’ screen. Invoke this screen by typing ‘CSDRELMN’ in the field
at the top right corner of the Application tool bar and clicking the adjoining arrow button.
Specify the following details in this screen:
•
Relation – Define the type of relationship in this field. You can use a maximum of 20
alphanumeric characters to define a relationship
•
Category – Select the category from the drop down list to define the nature of the
relationship with the customer. The available options are:
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•
¾
Customer to Customer
¾
Customer to Account
¾
Customer to Contract
Description – Provide a brief description of the relationship being maintained. This will
further help you in identifying the relationship. You can enter a maximum of 35
alphanumeric characters in this field.
The types of relationships defined in this screen will become available for linking two customers,
only upon authorization of the details maintained.
2.11.2 Relationships for Customers
A customer of your bank can have relationships with any other customer of your bank. Also, a
customer of your bank could be a joint account holder with another customer of your bank. You
can capture these details when you set up the CIF or customer account.
For linking a customer account, you need to specify details of the relationship for the account.
Click on ‘Linked Entities’ button in the ‘Customer Maintenance’ (CIF) screen. The ‘Linked Entities’
screen is displayed.
You must specify a customer code, provide a description, and ID for the relationship.
Customer
Select the customer code from the option list. You can link any number of customers to the
primary holder (the customer for whom you are capturing the CIF details) through this screen by
establishing a relationship between the two customers.
Description
In this field, the system displays the name of customer that you have selected in the previous
field. You cannot change this description.
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Relationship
You have to choose a relationship code to establish a relationship between the customer being
selected and the customer (primary holder) you are maintaining.
By default, the system will select the customer of the account as the Primary Holder. This is a
pre-shipped relationship and you will not be allowed to change the relationship.
Include Relationship
When you specify the relationship of the customer you can also choose to default the same
preference to the customer account maintenance for the specified customer by checking the
‘Include Relationship’ box.
Also, specifying this option at the customer maintenance level will inherit all the properties of the
customer relationship to the counterparty of the loan/deposit during the contract input.
2.11.3 Maintaining Risk Category for Customers
In order to support risk-weighted risk tracking, you will have to maintain risk details for
Customers.
You can maintain different Risk Categories for Customers in the ‘Risk Category Maintenance’
screen. You can invoke this screen by typing ‘STDRKMNT’ in the field at the top right corner of
the Application tool bar and clicking the adjoining arrow button.
Specify the following details in this screen:
•
Risk Category – Define the type of Risk Category in this field
•
Description – Provide a brief description of the Risk Category being maintained
The types of Risk Categories defined in this screen will be available for Liability maintenance of
customers and Risk percent maintenance, only upon authorization of the details maintained.
Risk Category is not a mandatory input during Customer Maintenance. Risk Category is
applicable to the Customer and not to the Customer’s Liability ID.
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2.11.4 Maintaining Household Codes for Customers
You can maintain household codes for customers in the ‘House Hold Code Maintenance’ screen.
You can invoke this screen by typing ‘STDHSHLD’ in the field at the top right corner of the
Application tool bar and clicking the adjoining arrow button.
Specify the following fields:
House Hold Code
Specify the house hold code here.
Description
Provide a valid description for the house hold code.
2.12 Updating Customer MIS Details in Bulk
Oracle FLEXCUBE offers you the facility to update, in bulk, MIS details of several customers .To
do this, you are required to maintain new updates where you specify the new values for the MIS
fields. You then need to authorize these details after which the changed values will be available
as part of the customer MIS details and be reflected in the ‘Customer Maintenance’ screen.
2.12.1 Creating New MIS Updates
You can create a new bulk update for customers in the ‘MIS Maintenance’ screen. You can
invoke this screen by typing ‘STDMISUP’ in the field at the top right corner of the Application tool
bar and clicking the adjoining arrow button. The following screen is displayed:
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Here, you can specify any combination of the following parameters to obtain the customers for
the update:
Customers
Specify the customer numbers for the update. The adjoining option list contains all the customers
maintained in the system. Select the appropriate one.
In case you wish to query for a set of customers, you can partially enter the customer number
accompanied by a ‘%’. For instance, if you wish to get details for all customers beginning with
‘ABC’, type ‘ABC%’ in this field. The system will provide you with details for all customers with
IDs beginning with ‘ABC’.
You can also enter a series of customer numbers if you wish to update only certain customer
records. If so, you need to separate each number using a comma.
Customer Category
Specify the customer category. The adjoining option list contains all the relevant customer
categories. Select the appropriate one.
Type
Specify the customer type. You have the following options:
•
Bank
•
Individual
•
Corporate
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User Ref Number
The system displays the user reference number. You can change it, if required.
Reference Number
The system generates and displays a unique reference number for every bulk update.
Default Value For All Customers
Check this option to indicate that the value entered for the first record in the query result should
be default to all the other records that satisfy the query. If you leave it unchecked, you will have to
indicate the records and the values that should be updated.
MIS Class
Specify the MIS field for which the update should be done.
MIS Code
Specify the MIS value for which you the update should be done.
After you have entered the parameters for the query, click the ‘Query’ button. The system fetches
all the customers that fit the parameters and displays the following details in the pane in the
middle of the screen.
•
Customer Number
•
Customer Name
•
Branch code
Required
If you have not chosen to default the updated MIS values to all records, then you need to check
this option against each record that you want updated.
The following details are displayed for each record that you select:
•
MIS – this represents the field to be changed
•
Old Value – this represents the existing value
New Value
You are required to enter the new value for the MIS field. This is necessary if you have not
checked the ‘Default Value For All Customers’ option. If you have checked the option, you cannot
change the value default here.
After entering the values, when you save the record, the system validates the values entered.
You can further process the records by querying it in the ‘MIS Maintenance’ or ‘Customer
Summary’ screens.
2.12.2 Processing MIS Update Maintenance
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You can modify, delete or authorize a record in the ‘MIS Maintenance’ screen. This screen also
displays details of records that have been uploaded into the system. For uploaded records, you
can perform only delete and authorize operations.
To invoke the MIS Maintenance’ screen, type ‘STDMIMNT’ in the field at the top right corner of
the Application tool bar and click the adjoining arrow button. The following screen is displayed:
To access the record required, press ‘F7’, specify the Reference Number and press F8. The
system displays the following details:
•
User Ref Number
•
Customer Number
•
Customer Name
•
Branch Code
•
MIS
•
Old and new values for the MIS
You can modify the new value of the field before the record is authorized. You cannot delete or
add any new fields in this screen. After you authorize the record, the system will update the
individual customer records.
Modification and deletion of a record will be possible only if it has not yet been authorized.
2.12.3 Viewing MIS Customer Details
You can view the MIS details updated for the customer in the ‘Customer Summary’ screen. You
can invoke this screen by typing ‘STSMIMNT’ in the field at the top right corner of the Application
tool bar and clicking the adjoining arrow button
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You can query on the records by specifying any of the following criteria and clicking on ‘Search’
button:
•
Authorization Status
•
Record Status
•
Reference Number
•
User Reference Number
The system displays all the records that match the query criteria specified. If you do not specify
any criteria before clicking ‘Search’, all records are displayed. To view a record in detail, doubleclick on it.
2.13 Updating Customer UDF Details in Bulk
You can update UDF details for several customers through a single maintenance. The process is
the same as for the update of MIS details explained earlier,
2.13.1 Creating New UDF Updates
You can create a new bulk update for customers in the ‘UDF Maintenance’ screen. You can
invoke this screen by typing ‘STDUDFUP’ in the field at the top right corner of the Application tool
bar and clicking the adjoining arrow button. The following screen is displayed:
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Here, you can specify any combination of the following parameters to obtain the customers for
the update:
Customers
Specify the customer numbers for the update. The adjoining option list contains all the customers
maintained in the system. Select the appropriate one.
In case you wish to query for a set of customers, you can partially enter the customer number
accompanied by a ‘%’. For instance, if you wish to get details for all customers beginning with
‘ABC’, type ‘ABC%’ in this field. The system will provide you with details for all customers with
IDs beginning with ‘ABC’.
You can also enter a series of customer numbers if you wish to update only certain customer
records. If so, you need to separate each number using a comma.
Customer Category
Specify the customer category. The adjoining option list contains all the relevant customer
categories. Select the appropriate one.
Type
Specify the customer type. You have the following options:
•
Bank
•
Individual
•
Corporate
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User Ref Number
The system displays the user reference number. You can change it, if required.
Reference Number
The system generates and displays a unique reference number for every bulk update.
Default Value For All Customers
Check this option to indicate that the value entered for the first record in the query result should
be default to all the other records that satisfy the query. If you leave it unchecked, you will have to
indicate the records and the values that should be updated.
UDF
Specify the name of the UDF for which the update should be done.
UDF Value
Specify the value for which you the update should be done.
After you have entered the parameters for the query, click the ‘Query’ button. The system fetches
all the customers that fit the parameters and displays the following details in the pane in the
middle of the screen.
•
Customer Number
•
Customer Name
•
Branch code
Required
If you have not chosen to default the updated UDF values to all records, then you need to check
this option against each record that you want updated.
The following details are displayed for each record that you select:
•
UDF– this represents the field to be changed
•
Old Value – this represents the existing value
New Value
You are required to enter the new value for the UDF field. This is necessary if you have not
checked the ‘Default Value For All Customers’ option. If you have checked the option, you cannot
change the value default here.
After entering the values, when you save the record, the system validates the values entered.
You can further process the records by querying it in the ‘UDF Maintenance’ or ‘Customer
Summary’ screens.
2.13.2 Processing UDF Update Maintenance
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You can modify, delete or authorize a record in the ‘UDF Maintenance’ screen. This screen also
displays details of records that have been uploaded into the system. For uploaded records, you
can perform only delete and authorize operations.
To invoke the ‘UDF Maintenance’ screen, type ‘STDUDMNT’ in the field at the top right corner of
the Application tool bar and click the adjoining arrow button. The following screen is displayed:
To access the record required, press ‘F7’, specify the Reference Number and press F8. The
system displays all the following details:
•
User Ref Number
•
Customer Number
•
Customer Name
•
Branch Code
•
UDF
•
Old and new values for the UDF
You can modify the new value of the field before the record is authorized. You cannot delete or
add any new fields in this screen. After you authorize the record, the system will update the
individual customer records.
Modification and deletion of a record will be possible only if it has not yet been authorized.
2.13.3 Viewing UDF Customer Details
You can view the UDF details updated for the customer in the ‘Customer Summary’ screen.
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You can invoke this screen by typing ‘STSUDMNT’ in the field at the top right corner of the
Application tool bar and clicking the adjoining arrow button
You can query on the records by specifying any of the following criteria and clicking on ‘Search’
button:
•
Authorization Status
•
Record Status
•
Reference Number
•
User Ref Number
All the records that match the query criteria specified are displayed. If you do not specify any
criteria before clicking ‘Search’, all records are displayed. To view a record in detail, double-click
on it.
2.13.4 Maintaining Household Codes for Customers
You can maintain household codes for customers in the ‘House Hold Code Maintenance’ screen.
You can invoke this screen by typing ‘STDHSHLD’ in the field at the top right corner of the
Application tool bar and clicking the adjoining arrow button.
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Specify the following fields:
House Hold Code
Specify the house hold code here.
Description
Provide a valid description for the house hold code.
2.14 Multiple Relationships
The credit facility granted to any customer is tracked against the Liability Number of the customer.
You can also track the liability of a customer (child) against a different customer (parent). Thus,
the liability number emphasizes only one kind of relationship, that of the parent with the child.
However, a customer of your bank can have relationships with other customers of your bank i.e.
there is a possibility of one to many relationships between customers.
Oracle FLEXCUBE allows you to define different types of relationships that can exist between two
customers. For eg: Business, Husband, Wife, and Partners etc. You can link two customers by
specifying the relationship that exists between them. The advantage being that, when you
generate the exposure report for a customer, it will display the total exposure of the bank to every
customer linked to the liability in question as well as the exposure of every customer who is
related to any customer within the liability. The example given at the end of this section will further
illustrate this concept.
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2.14.1 Maintaining Types of Relationships
You can maintain the different types of relationships that can exist between customers of your
bank in the ‘Relation Maintenance’ screen. You can invoke this screen by typing ‘STDRELMT’ in
the field at the top right corner of the Application tool bar and clicking the adjoining arrow button.
Specify the following details in this screen:
Relation
Define the type of relationship in this field. You can use a maximum of 20 alphanumeric
characters to define a relationship
Description
Provide a brief description of the relationship being maintained. This will further help you in
identifying the relationship
Display on Statement
You can set the relationship to appear in the account title of customer communications such as
accounts statements. To indicate if the relation should be displayed on the statement or not,
select the 'Display on Statement' check box.
Phrase
You can specify the 'Phrase' for the relationship here. The phrase helps in defining the
relationship code. As part of the phrase you may use two predefined parameters - $1, $2 - to
record the two parties involved in the relationship.
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For example while defining the relationship code for 'Doing business as', the phrase would be
maintained as '$1 Doing business as $2' where $1 would represent the Primary customer
(Customer1) in the relationship and $2 would represent the Secondary customer (Customer2).
The types of relationships defined in this screen will become available for linking two customers,
only upon authorization of the details maintained
2.14.2 Maintaining Relationships between Customers
The ‘Customer Linkage Maintenance’ screen is used to maintain relationships between
customers. In this screen, you can link two customers and specify the relationship that exists
between them. You can invoke this screen by typing ‘STDCUREL’ in the field at the top right
corner of the Application tool bar and clicking the adjoining arrow button.
In the above screen you may specify the linkage between any of the following:
•
Two customers
•
Customer and account
•
Customer/Account and others as described in the text field
Category
Based on the linkage relationship to be specified here, select one of the following linkage types:
•
Customer-Customer
•
Customer-Account
•
Customer-Others
•
Account-Customer
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•
Account-Others
Depending on the category chosen above, the fields in which are enabled for you vary. These
fields are explained below.
•
Customer – Customer: On selecting this category, you may specify the customer
numbers (CIFs) in the fields Customer1 and Customer2.
•
Customer – Account: On selecting this category, you may specify the customer number
and account number in the respective fields.
•
Customer – Others: On selecting this category, you may specify the customer number in
the Customer field and describe 'Others' in the free text field.
•
Account – Customer: On selecting this category, you may specify the Account numbers
and Customer number in their respective fields.
•
Account – Others: On selecting this category, you may specify the account number in the
Account field and describe 'Others' in the free text field.
Relation
Specify the type of relationship that exists between the selected customers (1 & 2). All authorized
relation types maintained through the ‘Relation Maintenance’ screen will be available in the option
list provided. You can select the appropriate name from this list.
This linkage of customers will be used for taking exposure report for the customer. If you maintain
a linkage between Customer1 and Customer2, the system will automatically establish a linkage of
Customer2 with Customer1. After you maintain a linkage between two customers, you are not
allowed to change the customers involved in the linkage. However, you can alter the relationship
that exists between them. Only one type of relationship can exist between any two customers.
The following example will illustrate the manner in which you can maintain relationship details
between customers and the need for the same.
Example
John Doe is customer of you bank. He is running a business named ‘John Doe Building Contractors’. He is
married to Jane Doe but is separated. He now lives with Mary Bloggs. In addition, he also has a partnership
with Jack Black and another partnership with Joe Green. In order to establish a relationship between the
above individuals, you have to maintain each individual as a customer in Oracle FLEXCUBE.
In the Customer Information Maintenance screen, set up the details for:
•
John Doe
•
John Doe Building Contractor
•
Jane Doe
•
Mary Bloggs
•
Jack Black Builders
•
Joe Green Builders
Since you can link loans to a single customer only, the following pairs should also be maintained as
customers:
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•
John and Jane Doe
•
John Doe and Mary Bloggs
•
John Doe and Jack Black, Builders
•
John Doe and Joe Green, Builders
The linkage between the above individuals will be as follows:
Customer 1
Customer 2
John Doe
John Doe Building Contractor
John Doe
John and Jane Doe
Jane Doe
John and Jane Doe
John Doe
John Doe and Mary Bloggs
Mary Bloggs
John Doe and Mary Bloggs
John Doe
John Doe and Jack Black, Builders
Jack Black, Builders
John Doe and Jack Black, Builders
John doe
John Doe and Joe Green, Builders
Joe Green, Builders
John Doe and Joe Green, Builders
Depending on the type of loan availed and the ‘Customer’ involved in it, the exposure report will display the
accounts of the individuals as depicted in the table below:
Customer
Account
John
Doe OR
John
Doe
Builder
John Doe
Personal
Car Loan
Y
John Doe
Building
Contractor
Commercial
Loan
Current
Account
Equipment
Lease
Y
Y
Y
John and
Jane Doe
Home Loan
Y
John Doe
and Mary
Bloggs
Home Loan
Y
Jane
Doe
Jack
Black
Mary
Bloggs
Y
Y
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Joe
Green
Customer
Account
John
Doe OR
John
Doe
Builder
John Doe
and Jack
Black,
Builders
Commercial
Loan
Y
John Doe
and Joe
Green,
Builders
Current
Account
Commercial
Loan
Bridging
Loan
Y
Jane Doe
Car Loan
Mary
Bloggs
Current
Account
Term Loan
Jack Black
– Builder
Current
Account
Commercial
Loan
Joe Green,
Builders
Current
Account
Jane
Doe
Jack
Black
Mary
Bloggs
Joe
Green
Y
Y
Y
Y
Y
Y
Y
2.14.3 Maintaining Customer Groups
You can maintain customer groups for any of the following reasons:
•
Tracking Exposure for loans as well as outstanding overdrafts in accounts of customers
involving the group; in which case, it would comprise of either Corporate or Retail
customers.
•
Defining Group specific rules – in which case it would either be a Clearing or a Charge
Group. Clearing Groups are built in order to derive the Value Date of outward clearing
check transactions. Charge Groups are created in order to levy specific charges on
customers belonging to the group.
You can set up such groups through the ‘Group Code Maintenance’ screen. Invoke this screen by
typing ‘STDGRMNT’ in the field at the top right corner of the Application tool bar and clicking the
adjoining arrow button.
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Group Type
You could use this section to indicate whether the customer group you are defining is:
•
Corporate
•
Retail
•
Charge
•
Clearing
•
Tax
You can select the appropriate option.
Creating Customer Groups for Tracking Exposure
You may wish to track exposure due to loans issued to a group of customers as a whole, and
assign the status of all loans issued to the group as the status of the loan with the worst status,
among those issued to the group.
You may similarly wish to include the exposure due to outstanding overdraft in respect of a group
of customer accounts as a whole, and assign the status of all customer accounts belonging to the
group as the status of the customer account with the worst status among the accounts and loans
belonging to the group.
When you set up a group for tracking exposure due to loans and customer accounts, you will
need to specify the applicable exposure category.
The exposure category for a group is either derived from the logic maintained in the Exposure
Type Category Linkage maintenance for the group type, or explicitly specified. If it is derived, it is
displayed in this screen, by the End of Day batch program. The type of the group indicates the
type of customers that belong to the group – retail or corporate. If no logic has been maintained
in the Exposure Type Category Linkage for the group type, you can indicate the applicable
exposure category for the group.
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Group Status
All loans and overdraft accounts issued to customers in the group will be assigned the same
status, which will be the status of the loan / overdraft account with the worst status among those
issued to customers in the group. The Group/CIF and the loan contracts and overdraft accounts
are all updated with this worst status if they have been marked for automatic status processing
.The individual status for the accounts and loan contracts (apart from assigning the worst status)
is also captured and displayed. In the ‘Group Code Maintenance’ screen and the ‘CIF
Maintenance’ screen, the status for the group is displayed, as well as the date since which the
status came into effect.
For details about loan status processing and provisioning, consult the Loans user manual.
Customer Group
When you maintain CIF details for customers, in the ‘Customer Information Maintenance’ screen,
you can specify the customer group to which the customer belongs, for:
•
Provisioning and status processing (Group Code). You must specify a group code
defined for a group type that is the same as the customer type, for instance, if the
customer is a retail customer, you must specify a group defined for retail customers
•
Classifying the customer as a Clearing customer
•
Categorizing the customer for levying charges at a customer group level
•
Classifying the customer as a taxpayer. If you select this option, the Exposure Category
field will be disabled
2.14.4 Capturing Customer Prefixes
While maintaining the CIF details, of an Individual customer you can capture the academic titles
(like Prof., Dr., etc) of the customer along with the salutations (like Consulate, Senator,
Chancellor, etc.)
Therefore, you must maintain the list of possible options for each of these academic titles and
salutations referred to as ‘prefixes’ through the ‘Customer Prefix Maintenance’ screen.
You can invoke this screen by typing ‘STDCUSPR’ in the field at the top right corner of the
Application tool bar and clicking the adjoining arrow button.
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The following details need to be captured:
•
Branch code - This is the code of the branch for which the list of prefixes will be made
available. The description associated with the branch is displayed in the adjacent field
•
Prefix1 - This is the first prefix to appear in the Customer Name
•
Prefix2 - This is the second prefix to appear in the Customer Name
•
Prefix3 - This is the third prefix to appear in the Customer Name
While specifying the prefix in the customer in the CIF screen, a list of all the values maintained in
this screen is displayed. You will also be allowed to key-in a prefix of your choice.
These details will be printed along with the receiver name in all messages sent to the customer. If
the global tags for prefixes have been maintained in the advice, the System substitutes the tags
with the respective prefixes maintained in the customer personal details of the receiver.
This feature is applicable only for individual customers where the media type is Mail.
2.14.5 Storing Authorized Variations of Customer’s Name
In Oracle FLEXCUBE, you can indicate whether incoming Funds Transfers, Payments and
Collections should be processed only after the customer’s Account Number and Name
correspond to the authorized variations of the customer’s name. If you have enabled this as a
preference in the ‘FT Product Preference’, and ‘PC Product Category’ screens, you will need to
maintain the authorized customer name variations through the ‘Customer Names’ screen.
Invoke this screen by typing ‘STDCIFNM’ in the field at the top right corner of the Application tool
bar and clicking the adjoining arrow button.
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In this screen, you have to capture valid customer names, which have to be associated with
Customer Numbers maintained in Oracle FLEXCUBE.
Because of this maintenance, each time an incoming FT or PC contact is processed, the System
validates the account number and name involved in the transaction with the authorized customer
name. If the validation is successful, the customer name is added to the existing list and the
contract is marked as authorized.
If the validation fails the contract is marked as unauthorized. Even during manual authorization of
such contracts, an override is displayed asking whether the customer name needs to be added to
the existing list. It will be added to the existing list on confirming the override.
2.14.6 Maintaining Float Days for Outward Clearing Customer Transactions
Float days applicable for arriving at the Credit Value Date for outward clearing customer
transactions are defined through the ‘Float Days Detailed’ screen.
Invoke this screen by typing ‘STDFLTDS’ in the field at the top right corner of the Application tool
bar and clicking the adjoining arrow button.
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You can define the float days for transactions involving a specific Clearing Bank, Branch, Product,
Sector and Currency combination for:
•
All customer groups and all customers within the groups
•
A specific customer group and all customers within the group
•
A specific customer group and a specific customer within the group
The System resolves the float days in the following order:
Branch
Code
Product
Code
Sector
Code
Currency
Customer
Group
Customer
Number
Specific
Specific
Specific
Specific
Specific
Specific
Specific
Specific
Specific
Specific
Specific
ALL
Specific
Specific
Specific
Specific
ALL
ALL
The float days will be considered as Working Days or Calendar Days depending on your
specification in the ‘ARC Maintenance’ screen.
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2.14.7 Location Maintenance
In Oracle FLEXCUBE, you have a provision wherein you can maintain location codes. You do this
through the ‘Account Address Location Maintenance’ screen. Invoke this screen by typing
‘STDACLOC’ in the field at the top right corner of the Application tool bar and clicking the
adjoining arrow button.
Location
The relevant location code. This pertains to a particular area in a country. It cannot be more than
15 characters
Description
A short description to the location code
Default
If the location code is to be maintained as a default location code, the same could be specified
here by checking against this option. Only one location can be marked as a default location.
The following points are noteworthy:
•
Once you save the above maintenance, Oracle FLEXCUBE checks for duplicate location
codes. To recall, existing location codes are maintained through the ‘Location Codes
Maintenance’ screen. If a match is found, system throws up an error.
•
This maintenance is applicable only for account level address maintenances and not for
address maintenances done at the customer level
2.15 Maintaining KYC Type
Oracle FLEXCUBE maintains KYC details for all customers. For Individuals / Salaried employees,
the KYC is fairly simple and straight forward. However, for Small and Medium Enterprises (SME)
and corporate customers or Banks, the KYC for the company and its Directors should be done.
The KYC for any share holder having the percentage of stock equal to or more than the defined
percentage should be done. These share holders may not be the banks customers. The System
maintains KYC for NON-CIF customers also.
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Oracle FLEXCUBE tracks all the sources of funds/income of any person/company/banks
undergoing KYC. The system also tracks approximate number of transactions they are expected
to perform in their accounts.
You can specify the details of KYC type in the ‘KYC Type Maintenance’ screen. You can also
invoke this screen by typing ‘STDKYCTP’ in the field at the top right corner of the Application tool
bar and clicking the adjoining arrow button.
Here you can specify the following details:
KYC Type
Specify the type of KYC that should be maintained.
KYC Type Description
Specify the description that should be maintained for the specified KYC type.
2.15.1 Specifying KYC Value Details
You can specify the following KYC value details:
KYC Type Value
Specify the value of the KYC type.
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KYC Type Value Description
Specify the description for the KYC type value.
The table below illustrates the KYC types and the possible values for each KYC types.
KYC Type
Possible Values
Ownership
KYC_DECLARED
Shareholding
Salary
Rental
Investment
KYC_SRC_INCOME
Business Concerns
Professional Business
Overseas Property
Others
Sole Proprietor
Partnership
LLC
PSC
PJSC
Free Zone Enterprise
KYC_TYP_COMP
Government Entity
Charity Orgn
FZ Co.
Offshore Company
FZ LLC
Others
Commercial
KYC_PURPOSE
Individual
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KYC Type
Possible Values
Commercial Banking
Trade Services
Private Banking
KYC_DET_PURPOSE_COMM
Investments
Loans
Retail Banking
Null (Provide Details)
Salary Transfer
Savings
KYC_DET_PURPOSE_IND
Investment
Loan Repayment
Transactional
Cash
Direct Deposit
KYC_SAL_TYPE
Company Check
TT/SWIFT/CB
Null (Provide Details)
Cash
Check
KYC_SETTL_PAY
Wire Transfer
LC/Documentary Collection
Monthly Withdrawals
Deposits
KYC_TXN_DET
Remittances By Cash
Remittances BY Check
Local Remittance (Inward)
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KYC Type
Possible Values
Local Remittance (Outward)
Foreign Remittance (Inward)
Foreign Remittance (Outward)
For Salaried Individuals, this is required only
for Risk level 2 & 3 customers
KYC_TYPE_ACC
Sole/Joint
Own Business
KYC_OCCUPATION
Employed
Ho
Branch
Central Office
Subsidiary
Rep Office
KYC_FI_STATUS
Others
Commercial Bank
Investment Bank
Offshore Bank
Leasing Company
Exchange Company
KYC_FI_TYPE
Others
Retail
Corporate
Investment
Transfers
Islamic Banking
KYC_AREA_OF_BUSINESS
Trade
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KYC Type
Possible Values
Treasury
Others
Government
Private Owned
Public Held
Partly Owned By Gov and part by private or
public
Investors/Partly Traded in Stock Exchange
Shares Traded In Stock Exchange & Partly
Held By Private And Public Investors
KYC_OWNERSHIP
Others
Incoming Transfer – MT103
Incoming Transfer – MT202
Outgoing Transfer – MT103
Outgoing Tranfer – MT202
Clearing and Collections (Check s and Drafts)
LC Advising
LC Reimbursements
LC Confirmation
LG Advising
Bill Discounting
Bankers Acceptances
KYC_PRODUCTS
Risk Participation (Funded and Non-funded)
per annum
Board of Directors
KYC_BANK_STRUCTURE
Executive Committees
KYC RATING
Satisfactory
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KYC Type
Possible Values
Unsatisfactory
Fair
Legal Entity
KYC SHARE HOLDER TYPE
Individual
2.16 Maintaining Customer KYC Details
You can maintain the KYC details of the customer in the ‘KYC Details’ screen. You can invoke
this screen by typing ‘STDKYCMN’ in the field at the top right corner of the Application tool bar
and clicking the adjoining arrow button.
Here you can specify the following details:
KYC Reference Number
The system displays the reference number. The KYC reference number will be generated and
displayed while saving this screen.
Full Name of Customer
Specify the full name of the customer.
KYC Customer Type
Specify the type of KYC customer from the adjoining drop-down list. The list displays the following
values:
•
Retail Customer
•
Corporate Customer
•
Financial Customer
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Risk Level
Select the risk level from the drop-down list. The list displays the following values:
•
Level1
•
Level2
•
Level3
Retail Customer Tab
You can specify the KYC profile details for retail customer in the ‘KYC Retail Profile’ screen. Click
‘Retail Customer’ tab to invoke this screen.
You can capture the following details on this screen:
Beneficial Owner Information
You can specify the following details pertaining to the beneficial owner:
Resident
Check this box to indicate that the beneficial owner is a resident. If you do not check this option,
the system will not consider the owner as a resident.
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Politically Exposed Person
Check this box to indicate that the beneficial owner is a politically exposed person.
PEP Remarks
Specify the remarks about the declaration of the beneficial owner as politically exposed person.
Local Address
Specify the local address of the beneficial owner.
Home Country Address
Specify the home country address of the beneficial owner.
Birth Date
Specify the birth date of the beneficial owner.
Birth Place
Specify the place of birth of the beneficial owner.
Nationality
Specify the nationality of the beneficial owner.
Office Tel Number
Specify the telephone number of the beneficial owner’s office.
Residence Tel Number
Specify the residential telephone number of the beneficial owner.
Mobile Tel Number
Specify the mobile telephone number of the beneficial owner.
Fax
Specify the Fax number of the beneficial owner.
Purpose of Account Opening
Specify the purpose of opening the account.
Others
If you wish to provide any additional information about the beneficial owner, use this field.
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Account Type
Specify the type of the account.
Power of Attorney
Check this box to indicate that the beneficial owner holds a power of attorney.
Passport Number
Specify the passport number of beneficial owner.
Passport Expiry Date
Specify the expiry date of the passport.
Visa Number
Specify the visa number of the beneficial owner.
Visa Expiry Date
Specify the expiry date of visa.
KYC Amounts Currency
Specify the currency in which KYC amount is maintained.
Beneficially Owned Company Details
You can specify the details of the beneficially owned company in the following fields:
Company Name
Specify the name of the company.
Location
Specify the location of the company.
% Holding
Specify the percentage of holding.
Annual Income
Specify the annual income of the company.
Line of Business
Specify the line of business of the company.
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Source of Income
You can specify various sources of income in the following fields:
Salary
Check this box to indicate that salary is a source of income.
Rental
Check this box to indicate that rent is a source of income.
Investment
Check this box to indicate that investment is a source of income.
Business concern
Check this box to indicate that the business concern is a source of income.
Professional Business
Check this box to indicate that the professional business is a source of income.
2.16.1.1
Corporate Customer Tab
You can specify the KYC profile details for corporate customer in the ‘KYC Corporate Profile’
screen. You can invoke this screen by clicking ‘Corporate Customer’ tab in the ‘KYC
Maintenance’ screen.
Here you can specify the following details:
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Customer and Sponsors Information
You can specify the information of customers and sponsors in the following fields:
Groups Name
Specify the name of the group.
Parent Company’s Country of Inc
Specify the country of Parents Company. The adjoining option list displays all valid countries
maintained in the system.
Type of Company
Specify the type of the company. The adjoining option list displays all valid company types
maintained in the system. You can choose the appropriate one.
Others
If you wish to provide additional information on customer and sponsors, use this field.
KYC Amounts Currency
Specify the currency in which KYC amount is maintained.
Reason of Account
You can specify the reasons for opening the account in the following fields:
Purpose of Account Opening
Specify the reason for opening an account. The adjoining option list maintains all valid reasons
maintained in the system. You can choose the appropriate one.
Others
If you wish to provide additional information and reasons, use this field.
Nature of Business
You can specify the nature of business in the following fields:
Nature of Business
Specify the nature of business. The adjoining option list displays all valid businesses maintained
in the system. You can choose the appropriate one.
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Product Traded
Specify the name and details of the product traded during the course of the business.
Main Source of Funds
Specify the main source of funds.
Borrowing Account Group
Specify the borrowing account group.
Annual Turnover
Specify the annual turnover of the company.
Details of Key Person
You can specify the details of the key person in the following fields:
KYC ID
Specify a unique identification for the KYC details of the key person.
Name
Specify the name of the key person.
Relationship
Specify the relationship between the key person and the corporate customer. The adjoining
option list displays all valid relationships maintained in the system. You can choose the
appropriate one.
Nationality
Specify the nationality of the key person. The adjoining option list displays all valid nationalities
maintained in the system. You can choose the appropriate one.
Position or Title
Specify the position or title of the key person.
Share Percentage
Specify the percentage of share for the key person.
Company Details
You can specify the details of the company in the following fields:
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Details of Company Branches
Specify the details of the company branches.
Number of Person Employed
Specify the number of person employed in the company.
Mode for Salary
Specify the mode of salary payment in the company. The adjoining option list displays all valid
modes maintained in the system. You can choose the appropriate one.
Others
If you wish to provide additional information on the company, use this field.
Details of Suppliers
You can specify the details of suppliers in the following fields:
Supplier Name
Specify the name of the supplier.
Country
Specify the country to which the supplier belongs.
Settlement Mode
Specify the mode of settlement. The adjoining option list displays all valid modes maintained in
the system. You can choose the appropriate one.
Details of Clients
You can specify the client’s details in the following fields:
Client Name
Specify the name of the client.
Country
Specify the name of the country of the client.
Payment Mode
Specify the mode of payment. The adjoining option list displays all valid modes maintained in the
system. You can choose the appropriate one.
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Transaction Types
You can specify the details of the transaction types in the following fields:
Transaction Type
Specify the type of transaction.
Count
Specify the count of the transaction.
Total Amount
Specify the total amount of the transaction.
Max Single Amount
Specify the maximum single amount allowed for the transaction.
Purpose
Specify the purpose of the transaction,
Country
Specify the country in which the transaction takes place.
Fund Transfer Purpose within Country
Specify the purpose of funds transfer within the country.
Audit Date
Specify the audit date. Use the date button to choose a date from the calendar.
Account Solicited
Check this box to indicate that the account should be solicited.
Account Solicited Date
Specify the date on which the account should be solicited using adjoining calendar button.
Introducer Details
Specify the details of the introducer.
Compliance Clearance
Specify the date of compliance clearance using adjoining calendar.
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Business Approval
Specify the date of business approval using adjoining calendar.
Trade Licence Number
Specify the trade licence number. The adjoining option list displays all valid licence numbers
maintained in the system. You can choose the appropriate one.
KYC Next Review Date
Specify the next date of KYC review.
Comments
KYC
Specify the comments on the KYC details of the corporate customer.
Sales and Service Officer
Specify the comments of sales and service officer on the corporate customer.
Approvers
Specify the name and comments of the approvers of the corporate customers.
2.16.1.2
Corporate or Audit HO Details Tab
Click ‘Corporate or Audit HO Details’ tab in the ‘KYC Corporate Profile’ screen.
Here you can specify the following details:
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CID Number
Specify the CID number of the corporate customer.
Name
Specify the name of the corporate customer.
STR Raised
Check this box to indicate that the STR should be raised.
STR Date
Specify the date of STR using adjoining calendar button.
STR Reference Number
Specify the reference number of the STR.
CB Response
Check this box to indicate that the CB should be responded.
CB Response Date
Specify the date of CB Response using the adjoining calendar button.
Activity
Specify the details of the activity.
Activity Reason
Specify the reason for the activity.
Dairy Note
Specify the dairy note.
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2.16.1.3
Financial Customer Tab
You can specify the KYC details of financial customers using the ‘KYC Financial Profile’ screen.
You can invoke this screen by clicking ‘Corporate Customer’ tab in the ‘KYC Maintenance’
screen.
Here you can specify the following details:
Bank Address
Specify the address of the bank.
Country
Specify the country of the financial customer.
KYC Amounts Currency
Specify the currency of the KYC amounts.
Specifying Transaction Products
Specify the following details:
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Transaction Products
Specify the name of the transaction product.
Rating
Specify the rating of the product.
Monthly Number of Transactions
Specify the number of monthly transactions.
Monthly Amount
Specify the monthly amount.
Specifying Management Details
Specify the following details:
Name
Specify the name of the manager.
Designation
Specify the designation of the manager.
Specifying Share Holders Details
Specify the following details:
Name
Specify the name of the share holder.
Holding
Specify the holdings of the share holder.
Address
Specify the address of the share holder.
City
Specify the city of the share holder.
Country
Specify the country of the share holder.
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2.16.1.4
Fields Tab
You can create user defined fields using the ‘User Defined Fields’ screen. To invoke this screen,
click ‘Fields’ tab in the ‘KYC Maintenance’ screen.
Here you can specify the following details:
Field Name
Specify the name of the field.
Value
Specify the value of the field.
2.17 Maintaining IRS Details
You can maintain details of correction or adjustment, if any for 1099 or 1042 reports using ‘IRS
Maintenance’ screen. You can invoke this screen by typing ‘STDIRSMN’ in the field at the top
right corner of the Application tool bar and click on the adjoining arrow button.
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In this screen, you can enter the following details:
Bank Details
Branch Code
Specify the branch code for the bank.
Branch Name
Specify the branch name for the bank.
Address Line 1
Specify the address of the bank.
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Address Line 2
Specify the address of the bank.
Address Line 3
Specify the address of the bank.
Customer Details
Customer Number
Specify the customer number of the customer.
Customer Name
Specify the name of customer.
Customer Line 1
Specify the address of the customer.
Customer Line 2
Specify the address of the customer.
Customer Line 3
Specify the address of the customer.
Customer Line 4
Specify the address of the customer.
Account Number
Specify the account number of the customer.
Clarification Received if any
Specify the clarification received if any.
Report Details
Financial Year
Specify the financial year of transaction to generate report. The option list displays all valid
financial years maintained in the system. Choose the appropriate one.
Report Group
Select the report group from the drop-down list. The available options are:
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•
1099-INT
•
1099-OID
•
1099-MISC
•
1042-S
Status of IRS Report
Select the status of IRS report from the drop-down list. The available options are:
•
Advice Generated
•
Awaiting customer confirmation
•
IRS correction received
•
Notification Sent
•
Record Finalized
•
Report Generated
•
Sent to IRS
Account Details
Account Number
Specify the account of the customer.
Interest Income
Enter the interest income the customer is earning.
Penalty
Enter the penalty the customer has to pay to bank.
Withholding Tax
Enter the withholding tax of the customer.
Correction or Adjustment
Account Number
Specify the account number of the customer for correction or adjustment.
Transaction Reference Number
Specify the transaction reference number.
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Adjustment
Select the type of adjustment from the drop down list. The available options are:
•
Interest
•
Penalty
•
Tax
Amount
Enter the amount for transaction.
Reason for Regeneration
Indicate reason for regeneration of report.
Last Submitted Date
Indicate last submitted date of report.
Regenerate
Check this box to indicate that whether regenerate repository for that customer is required or not.
If this option is checked for a customer, then the system will process IRS-REGEN intraday
batch to identify and update the IRS repository for that customer only.
Regenerate Notice
Check this box if you wish to regeneration notice.
After authorized, the system will generate message for notice /advice and write on the daily
message out repository if any correction is identified.
Click ‘History of Status’ button on ‘IRS Maintenance’ screen to invoke ‘IRS Status’ screen to view
the history status of reports.
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You view the following details:
Status
The system displays the status of the customer group.
Status Date
The system displays the date on which the status has changed.
Reason for Regeneration
The system displays the reason for regeneration.
2.18 Creating a Message Advice Format
You need to create a message advice format through the ‘Advice Format Maintenance’ screen
with the format named ‘CUS_MIMJADV’. A batch function ‘CASABAT’ will perform status change
from Minor to Major during EOD.
During EOD, batch (CASABAT) which would check for the current age of each minor customer, if
the customer’s current age is on or above the minor age limit maintained at branch parameters
then you to do the following mentioned settings:
•
The option ‘Minor’ at customer personal details will be unchecked in customer
maintenance screen.
The select ‘Submit Age Proof’ as ‘Pending’ in customer maintenance screen.
Note the following:
•
In case of holiday the Minor to Major conversion would be done after the holiday.
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•
The Debit would be still allowed for the system initiated transactions (During EOD/BOD)
even though the documents have not been submitted.
Customer Advice generation:
During EOD, batch (CASABAT) will generate the advice for the customers who are going to attain
the Major status based on the number of days mentioned at Branch Parameters level for advice
generation.
The customer will receive an advice in the following sample format:
#RH
< Customer Minor Major Advice>
----------------------------------Date
: _BRANCHDATE_
Bank Name
: _BANK-NAME_
Branch Address
: _BRANCH-ADDR_
Customer Name
: _CUST-NAME1_
Customer ID
: _CUSTOMER_
You are attaining the Major status on _DATE_ .Hence please submit the necessary
documents on or before _DATE_.
#EH
#B
#SC
AUTHORIZED SIGNATORY.
#EC
#EB
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3. Maintaining Mandatory Information
3.1 Introduction
As part of capturing customer related information in Oracle FLEXCUBE you need to maintain
Customer Information Files (CIF records) for each entity who is a customer of your bank. Apart
from creating CIF records for each entity you need to maintain separate accounts for each
customer. The features of these two screens have been discussed in detail in the preceding
sections.
While defining CIF records and Customer Accounts, you would have noticed that many of the
fields have option lists positioned next to them. While some option lists contain pre-defined values
for some option lists to be populated you need to capture data through separate screens. For
instance, while maintaining CIF records you need to associate each customer with a customer
category. For this purpose you will need to maintain customer categories before you begin to
maintain CIF records. Similarly, each customer account needs to be associated with an account
class. Therefore, you will need to maintain account classes before you start defining customer
accounts.
All such screens have been documented in the subsequent sections
3.2 Maintaining Account Classes
In the Oracle FLEXCUBE system, you can classify the customer accounts of your bank into
different groups and assign each an identifying code. For instance, you may define a group called
INDSB to represent savings accounts held by individuals, SB-INS to comprise institutional
savings accounts, COR-CU for corporate current accounts.
Each group is referred to as an Account Class and is maintained in the ‘Account Class’ screen.
For each class, you also define certain common attributes applicable to all accounts in this class,
such as, the General Ledger lines to which the accounts in this class report to, facilities granted to
the account holders (pass book, check book, ATM etc.).
In the ‘Customer Accounts Maintenance’ screen, where you open accounts for the customers of
your bank, each customer account is linked to an account class, and the attributes defined for the
account class are by default applicable to the customer account. For instance, if the frequency of
account statement generation has been defined as daily for an account class CU-COR, the
system generates statements for all accounts under this class on a daily basis. However, some of
the parameters defined for the account class, can be revised at the account level for any of the
accounts linked to the class. Account level parameters will supersede those defined for the
account class.
While defining the account classes you should also keep in mind that the interest rate structure is
also specified for an account class (in the Interest and Charges module).
The account class table is maintained at the Bank Level by the Head Office branch
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3.2.1 Invoking Account Class Maintenance Screen
You can invoke the ‘Account Class Maintenance’ screen by typing ‘STDACCLS’ in the field at the
top right corner of the Application tool bar and clicking the adjoining arrow button.
Defining an Account Class includes the maintenance of the following parameters:
1. Assigning a unique Code to the Account Class and associating an appropriate description
with the class
2. Indicating the type of account for which account class is being maintained
3. Specifying the period after which accounts in this class should become dormant if no
customer transaction is posted into the account.
4. Indicating the date from when new accounts can be created under the account class.
5. Indicating the end date after which the new accounts cannot be created for the account class.
6. Maintaining the different statuses applicable to the accounts for which the account class is
being defined. This would be used for tracking NPA’s on current and savings accounts.
7. Maintaining status-wise GLs for provisioning
8. Identifying the reporting lines (GL Line, Federal Reserve Lines and the Head Office Lines) for
each status.
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9. Maintaining account statement details like the type of statement that is to be generated, the
frequency at which statements should be generated for all accounts under a class.
10. Indicating the preferences unique to an account class like the check book, passbook or ATM
facilities to be given to account holders under this account class; whether overdraft facility
should be allowed for accounts linked to this class; whether the credit limit should be checked
for all accounts under the class; interest and charges to be computed for accounts under this
class.
11. Specifying preferences regarding account holder facilities, interest computation etc.
12. Indicating whether status change for all accounts belonging to the account class should be
automatic or manual.
13. Identifying and assigning preferred branches, currencies and customers to the account class.
14. Specifying whether receivables should be tracked for the account class. This specification will
default to all accounts that are linked to this account class.
15. Specifying whether reordering of Check Books for all accounts linked to this account class
should be triggered automatically or not. If yes, the parameters for the same.
16. Specifying liquidation preferences for debit interest and charges, to notify your customers
through a Debit Interest Notification message (in the case of charges, a Charge Notification
message) before debiting the customer’s personal current account for debit interest or
charges.
17. Maintaining initial funding details for new accounts
18. Indicating whether Escrow transfer is applicable or not for new accounts
Each of the parameters has been discussed in detail in the subsequent sections
Account Class and Description
The account class code is a unique 6-character code, which identifies the class. Along with the
class code you need to assign an appropriate description to the account class.
For instance, let us assume you are defining a class for savings account of individuals. You could
associate the code SB IND with it. Similarly, the description that you associate with it could be
something like this – ‘Savings accounts of individuals’.
Account Type
The six different types of accounts that you can maintain are:
•
Nostro account - your bank’s accounts with another bank
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•
Miscellaneous Debit - Each transaction is entered with a reference number. In the
miscellaneous debit account a single debit transaction is matched subsequently with
credits against the same reference number.
While posting transactions into this account, if the first entry is a debit, the subsequent reconciling
entries should be all credits.
The system gives you a break-up of the balance by the reference number
Example
Let us assume that for the month of November 2000, your bank has to spend USD 10,000 on miscellaneous
expenses, which include canteen charges, telephone bills and other maintenance charges. When the details
of these expenses are entered, the following entries are passed:
I entry
Dr. Misc. debit a/c for 10,000
Cr. Cash a/c for 10,000
I reconciling entry Dr. expense a/c for 3000 (canteen charges)
Cr. Misc. Debit a/c for 3000
II reconciling entry Dr. expense a/c for 2000 (telephone charges)
Cr. Misc. Debit a/c for 2000
III reconciling entry Dr. expense a/c for 5000 (maintenance)
Cr. Misc. debit a/c for 5000
Thus the entire amount that was debited from miscellaneous debit account has been reconciled. The total
amount of the reconciliation entries should add up to match the amount of the first transaction.
•
Miscellaneous Credit - as in miscellaneous debit account, in the miscellaneous credit
accounts you post each transaction with a reference number. In a miscellaneous credit
account a single credit entry is matched subsequently with debit entries with the same
reference number.
The system gives you a break-up of the balance by reference numbers
•
Savings Account
•
Current Account
Line Account - This is used for creating accounts for charging limit fees. Upon save of the
account class with type as line account, there will be an override specifying that the reporting
GL’s for the accounts should be contingent GLs. There will not be any accounting entries passed
into the accounts of line account type. This will only be used as the calculation account for
calculating the limit fees. Hence, the account balance of this account will always remain as 0.
To ensure the line account functionality, you will have to maintain the following:
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In the ‘Customer Account Maintenance’ screen, you will have to create new customer accounts
with Account Class type as Line Account and ensure the following parameters for every new line
associated with a liability
•
The CIF of the account in the ‘Customer Account Maintenance’ screen will have to be the
same as the liability to which the line will be linked in the ‘Limits’ screen.
•
The currency of the account in the ‘Customer Account Maintenance’ screen will have to
be the same as the currency of the line that will be attached in the ‘Limits’ screen.
•
The interest calculation account maintained in the ‘Interest and Special Conditions
Maintenance’ screen, will have to be the same as in the ‘Limits’ screen. However, the
Interest Booking Account maintained in the ‘Interest and Special Conditions Maintenance’
screen can be some other account belonging to other account class types.
Since accounts can be of different types, you need to indicate the type of account for which you
are defining an account class. It could belong to any one of the types mentioned above
Account Code
As per your bank’s requirement you can choose to classify account classes into different account
codes. The bank can decide the manner in which the account classes are to be assigned to
different account codes. An account code can consist of a maximum of four characters.
Depending on the customer account mask maintained, the value in the account code field would
be used during the generation of customer account numbers through the ‘Customer Accounts
Maintenance’ screen.
If you have decided to include account code as part of the customer account number (in the
account number mask), then at the time of creating a new customer account number, you will
need to select the account class for the account number being generated. In the option-list
provided, the account class is displayed along with the associated account code. When the
account number gets populated, it is the account code that forms a part of the customer account
number.
Start Date
Specify the date from which the account class should become active, using the adjoining
calendar. You will be able to create accounts under this account class from this date.
End Date
You can also specify the life span of the account class by indicating the end date.
The end date for an account class refers to the termination date after which, creation of new
account under the account class is disallowed.
Consequently, the option list for Account Class in all further transactions screen in Oracle
FLEXCUBE, will not display the ‘expired’ account class as of the system date. However, the
existing accounts for the account class will be active even after the end date.
3-5
If you do not specify an End Date for the account class, the account is taken to be an openended account class.
Dormancy Days
You have to indicate the period after which an account in an account class becomes inactive or
dormant if customer transactions are not posted into the account.
However, while maintaining transaction codes, if you have checked the Consider for Account
Activity field, all transactions posted to any account under this account class linked to the
particular transaction code will become active from dormant irrespective of the dormancy period.
If a customer-initiated transaction is posted into the account with the dormant status the account
status will be updated to Active from Dormant since the Transaction Code associated with the
account has the Consider for Account Activity option enabled.
Dormancy Parameters
As stated above, if Transaction Code associated with the account has the Consider for Account
Activity option enabled, the dormant status of the account will be updated to Active. Apart from
this, you can specify the parameter that is required for re activating the account. To indicate the
re activation parameters for the dormant account choose any from the following options:
•
Debit
•
Credit
•
Any
•
Manual
In case of a transaction, the system will check for the parameter you have specified here and
accordingly change the status of the account. However, the parameter maintained at the account
level will super cede the parameter you have specified here.
Account Statement Format
Specify the format in which account statement should be generated. The adjoining option list
displays all valid formats maintained in the system. You can select the appropriate one.
Display IBAN in Advices
For an account class you can indicate whether the IBAN number of the customers involving the
accounts within the class should be printed on advices sent to the customer. If you would like to
print the IBAN number of the customers on advices sent to the customers involving the account
class, you can enable the Display IBAN in Advices option by checking it.
Your specification will be made applicable to all customers linked to the account class. You will be
allowed to change this option for a specific account.
IBAN Account numbers for specific customers can be captured while defining a specific
account through the IBAN Sub-screen of the ‘Customer Account Maintenance’ screen.
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Dual Currency Deposit
Check this box to enable the account class for Dual Currency Deposit (DCD) type.
Dual Currency Deposit (DCD) is a short-term currency-linked deposit that allows you to earn a
higher interest rate than regular CD s.
You will be allowed to check this field only for ‘Deposit’ Account Type. If this box is checked
for other Account types, system throws an error.
First Statement Block Days
Specify the number of days from the account opening date during which the account statement
generation should not happen. The default value of this will be zero.
For an account if the first statement block days is 10 days from the account opening date, in that
case account statement will not be generated during this time, even if the statement cycle date
falls within this period. Instead the statement would be deferred to next scheduled statement
cycle date.
For details on first statement generation, please refer the ‘Statement Cycle upon Account
Opening’ section of the CASA user manual under CORE module.
Natural GL
The reporting of all turnovers of the particular account class will be directed to the GL that you
identify as the natural GL. Based on the characteristic of the account balance; you can specify
whether the turnover is to be posted to the Debit GL or to the Credit GL. For instance, if the
account class is for overdrafts, the balance is normally a debit whereas current accounts normally
do not have a debit balance.
Applicable Customer Status
Specify the applicable customer status from the drop-down list. The available options are:
•
Major
•
Minor
•
Both
•
Not Applicable
Note the following:
•
By default ‘Not applicable’ option would be selected when a new account class is
created.
•
If you select ‘Minor’ option at the CIF level and ‘Applicable customer status’ as ‘Major’ at
the account class level then the system throws an error stating that:
The A/c class you selected is for major customer
3-7
•
Similarly if you uncheck ‘Minor’ option at the CIF level and select ‘Applicable customer
status’ as ‘Minor’ at the account class level then the system throws an error stating that:
The A/c class you selected is for minor customer
3.2.2 Statement Parameters Tab
For each account class that you maintain you have the option of generating account statement
details, periodically, for all customer accounts associated with the account class.
If you need to generate account statements that would need to be sent across multiple media,
generated at different frequencies, you can define up to three different frequencies at which the
statements could be generated, with a primary, secondary and tertiary frequency.
Click ‘Statement Parameters’ tab to invoke the screen for maintaining these details. The screen is
displayed below:
As part of specifying the account statement preferences you can indicate the following for each of
the statements, whether primary, secondary or tertiary:
Type
The first preference that you specify for each account class is to indicate whether the periodic
generation an account statement is required. If the generation of an account statement is
necessary, you have to specify the format in which it is to be generated. The options available
are:
•
Detailed – indicating that the statement should be a detailed account of all the customer
transactions within the account class.
•
Summary - indicating that only a summary of the transaction details is enough.
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•
None – indicating that neither a summary nor a detailed account of transactions is
required.
Cycle
The system generates the account statement details at a frequency that you specify. The
frequency can be:
•
Annual
•
Semi-annual
•
Quarterly
•
Monthly
•
Fortnightly
•
Weekly
•
Daily
If you indicate that the statement generation frequency is weekly, you should also indicate the
day of the week on which the account statement is due. Similarly, for a monthly statement you
should indicate the day of the month.
To specify the frequency for a monthly statement you can specify a number between 1 and 31
(corresponding to the system date). If you set the statement date to 30, then account statements
will be generated on:
•
The last working day for months with < 30 days.
•
For months with 30 days on the 30th; if 30th is a holiday on the next working day.
If you set the statement date to 31, then account statements will be generated on:
•
The 31st, for month with 31 days; if 31st is a holiday on the next working day.
•
The last working day for months < 31 days.
For all other cycles, account statement would be generated on the last day of that cycle.
Generate Interim Statement
Check this box if you want to generate the interim statement.
Offline Limit
This is the limiting amount till which transactions will be carried out between account(s) for the
account class you are defining here, between branches when the database connectivity is not
functional.
Enter the off-line limit here.
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Note the following:
•
If you are defining primary, secondary and tertiary statements, the frequency for each
must be different and unique; for instance, if you define a monthly primary statement, you
cannot define a secondary or tertiary statement with a monthly frequency.
•
Offline limit is maintained only for primary level.
Specifying Document Checklist Details
You can maintain the list of documents that the customer is expected to furnish while opening an
account through the document checklist option in the account class screen.
At account class level, you need to specify the following details:
Document Category
Specify the document category. The adjoining option list displays the customer category as
defined in the document maintenance screen. For example address proof age proof etc. You can
select the appropriate one.
Document Type
Specify the document type. The adjoining option list displays the documents defined in the
document maintenance screen. You can select the appropriate one.
Customer Category
Specify the customer category. The adjoining option list displays the customer categories along
with their description as defined in the document maintenance screen. You can select the
appropriate one.
Customer Type
Indicate one of the following customer types from the drop-down list:
•
Individual
•
Corporate
•
Branch
Mandatory
Indicate if the selected document type is mandatory or not by choosing one of the following from
the drop-down list:
•
Yes
•
No
Check list items are not mandatory for maintaining an account class.
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3.2.3 Maintaining Check Book Preferences
Oracle FLEXCUBE provides you with the facility to automatically trigger the reorder of Check
Books for all accounts reporting to a specific account class. However, you have the option of
changing your preferences at the account level also.
To facilitate automatic reordering of Check Books, you have to maintain the following details:
Check Book
To indicate that automatic reordering of Check books should be allowed and for specifying the
details for the same, you have to check this option. If not selected, you will not be able to maintain
the automatic reordering preferences for the account class.
Auto Reorder of Check Book
You have to select this option to specify that automatic reordering of Check Books is required for
all accounts reporting to this account class. This field will be enabled only if you have checked the
‘Check Book’ option explained above.
Reorder Level
Here, you have to indicate the level at which the reordering of Check Book should happen.
Automatic reordering will be set off by the system when the unused number of Check leaves
becomes equal to or less than the re-order level that you maintain here. This field will be enabled
only if you have indicated that automatic reordering of Check Books is required i.e. the ‘Auto
Reorder of Check Book’ option is checked.
Reorder No of Leaves
In this field you have to specify the number of leaves that should be ordered for the new Check
Book. This field will be enabled only if you have checked the ‘Auto Reorder of Check Book’
option.
Max No. of Check Rejections
Specify the maximum number of Check rejections that can be allowed for an account.
3.2.3.1 Processing Automatic Reordering of Check Books
The automatic reordering of Check Books is processed at EOD by executing a batch function.
The following conditions should be satisfied for initiation of automatic reordering:
•
The ‘Auto Reorder of Check Book’ option is turned on at the account level
•
The number of unused check leaves for the account is less than or equal to the reorder
level maintained at the account level. The system will pick up the number of leaves to be
reordered from the field ‘Reorder Number of Leaves’ maintained for the account.
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The numbering of Check leaves for the new Check Book will depend on the ‘Check Number
Unique for Branch’ option in the ‘Bank Parameters’ screen. If this option is checked, the
numbering will begin from the Last Number + 1 of the Check Book that was delivered last to any
account. If you do not select this option, the number will start from the Last Number +1 of the
Check Book delivered to the same account previously.
The value of ‘Include for Check Book Printing’ and ‘Check Type’ (specifications defined in the
‘Check Book Details’ screen) will be defaulted from the previous order of the Check Book.
3.2.4 Specifying US Federal Regulation Details
Regulation details can be set in the Regulation screen of Account Class Maintenance. Click
’Regulation’ button to invoke this screen.
Reg E Required
Select this check box if Regulation E is applicable to classes under this account class.
Reg CC Applicable
Select this check box if Regulation CC is applicable to classes under this account class.
You can allow withdrawal against uncollected funds even on the same day itself. A system
override will be displayed if the account involved is marked as 'Reg CC Applicable' and withdrawn
amount is greater than the Available Balance but less than or equal to Available Balance +
Uncollected Funds.
Reg D Applicable
Select this check box if Regulation D withdrawal limits apply to this account class.
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REGDD Applicable
Check this box to indicate that the IC product can be used for APY/APYE calculation. However,
this is defaulted from the Account Class maintenance.
Reg D Periodicity
Select the periodicity with which the limits are considered. You can select one of the following:
•
Monthly
•
According to the statement cycle (primary statement cycle)
•
No periodicity required
3.2.5 Capturing Details about Specially Designated Nationals
Specially Designated Nationals (SDN) are those customers with whom you need to refrain from
trading in any form. The US government publishes a list of such nationals and circulates this list
among banks and other financial organizations. You can to maintain the details of SDNs in Oracle
FLEXCUBE.
The details of Specially Designated Nationals are updated and published by the US government
on a regular basis. You could download these details from their web site. You have two options to
replicate the contents of this file into Oracle FLEXCUBE. They are:
1. Upload the file into Oracle FLEXCUBE through the SDN Upload screen.
2. Maintain the details of each SDN manually.
Both these options have been elaborated upon in the subsequent sections.
Maintaining SDN Details Manually
Through the ‘Specially Designated Nationals’ screen you can capture the details of SDN
customers manually. Invoke this screen, by typing ‘STDSDNMN’ in the field at the top right corner
of the Application tool bar and clicking the adjoining arrow button.
The screen is as shown below:
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The following details have to be captured:
•
Name of the Specially Designated National
•
Date of Birth of the SDN: Specify the Date of Birth of the SDN in YYYYMMDD format
•
Country of Origin: You can specify the SDN’s country of origin by selecting
from the option list provided
•
Remarks: Any additional remarks, if required can be specified
•
Alias Names of the SDN: You can specify a maximum of fifteen alias names
•
Addresses of the SDN: You can specify a maximum of fifteen addresses (of address line
1 to address line 4) for a SDN
the same
3.2.6 Specifying your Preferences for Account Class
Preferences are the options or attributes that uniquely distinguish an account class. You can
specify the preferences of an account class in the ‘Preference’ screen.
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To invoke this screen, click ‘Preferences’ button in ‘Account Class Maintenance’ screen
The following are the preferences that you can specify for an account class:
•
Limit Check – you can check this box to indicate that a limit check for sufficient availability
of funds in the account will be made for all accounts belonging to the account class
•
Overdraft Facility – if checked indicates that all accounts belonging to this class would be
allowed an overdraft facility (facility to draw a specified amount over and above the
balance in the account)
•
Interest Charges – if checked indicates that for interest and charges computation the
Interest and Charges module will process accounts linked to this class.
•
Track Accrued IC – if checked, indicates whether accrued interest in the Interest and
Charges module on an account linked to this class, would be considered while computing
credit utilization for the account.
•
Passbook Facility – if checked, indicates that accounts linked to the account class are
issued passbooks.
•
ATM Facility – if checked, indicates that accounts linked to the class will avail the ATM
facility
•
Daylight Limit – if checked indicates that you can specify daylight overdraft limit for all the
accounts belonging to this account class. While modifying the maintenance, if you
uncheck this box, the daylight overdraft limit will be made zero for all the accounts
belonging to this account class.
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•
Debit/Credit Advices – If checked, indicates that for all accounts belonging to this class,
the system will generate a debit/credit advices on interest liquidation. The advices are
generated during end of day processing in SWIFT or/and MAIL format. You can also
specify this preference through the ‘Special Conditions’ screen.
•
Track Receivable – if checked, you can choose to block the subsequent credit that
happens to the settlement account (linked to this account class) of a loan contract or
retail teller contract, if the system detects insufficient funds in the account, during
liquidation. In other words, the system will track the account for receivables (credits). As
and when a credit happens, the funds will be allocated to the loan or the retail teller
contract for liquidation.
•
Posting Allowed – if checked, indicates that the account class being created is to be used
while creating IRA monetary accounts. Monetary accounts used for IRA need to be
distinguished from the other accounts in Oracle FLEXCUBE, so that these accounts do
not come up for posting in the other Oracle FLEXCUBE screens.
•
Referral Required - enabling this option indicates whether a referral check should be
performed on accounts belonging to the account class. Consequently, the system checks
the available balance (not the current balance) while performing the referral checks for all
transactions involving the account. If a transaction involving the account results in the
account moving to overdraft, the account and transaction details will be sent to the
Referral Queue.
•
Lodgment Book - If you wish to allow orders of lodgment books for all accounts that use
an account class, you can indicate so, in the ‘Account Class Maintenance’ screen, by
selecting the Lodgment Book option.
•
Back Period Entry Allowed –if checked, indicates that back-valued entries can be posted
to account belonging to the class as long as the account is open. You will be allowed to
change this specification for a specific account.
•
APY Required: - if checked, indicates that the annual percentage yield should be
displayed in all detailed account statements for savings accounts created under this
class.
Refer the Current Account and Savings Account User Manual for more information on APY.
While posting back-valued transactions, the System verifies whether the Back Period Entry
Allowed option has been enabled for the account class. If the option has not been enabled an
error message is displayed. This check is also performed while uploading journal entry
transactions.
Dormancy Advice
Check this box to enable the system to generate an advice indicating the customer of the
dormant status of the account. By default, this is unchecked.
Dormancy Advice Days
Specify the period in days after which the system should generate the dormancy advice.
Note that the dormancy advice is applicable only for Savings/Checking accounts.
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Replicate Customer Signature
Check this box to indicate that customer signature should be replicated. On checking this option,
the signature of the customer gets defaulted to account level.
No. of Days For Salary Block
Specify the number of days for salary block. At the time of salary credit in to a customer account,
the system will place an amount block for the number of days specified here from the date of
salary credit. The amount blocked will be equal to the loan instalments due during this period.
Example
For single loan installment:
No. Of Days for Salary Block
: 15 days.
Salary credit amount
: 10000 AED credited on 30-Oct-2009
Loan1 Installment Amt
: 5000 AED due on 05-Nov-2009
System will check for the Loan installments falling due till 14-NOV (salary credit on 30-Oct + 15). The system
will put an amount block of 5000 AED with expiry date as due date i.e. 05-Nov-2009 and Effective date as
Application date i.e. 30-Oct-2009. The created amount block will have amount block purpose code as ‘05’
and Remarks field will be populated with Loan A/c Number.
Note: For a given loan account schedule, all the applicable component amounts are summed up and a
consolidated amount block will be created.
These amount blocks created by system for hold on salary purpose cannot be amended by users and only
can be closed if required for the purpose of doing a manual liquidation for loan prepayment.
For multiple Loan instalments:
No. Of Days for Salary Block
: 15 days
Salary credit amount
: 10000 AED credited on 30-Oct-2009
Loan1 Installment Amt
: 5000 AED due on 05-Nov-2009
Loan2 Installment Amt
: 3000 AED due on 10-Nov-2009
In this case, 2 block amount transactions will be placed by system on 30-oct-2009 (on Salary credit date) in
the order of loan installment due date with block amounts.
No of days for Closing Unauthorized Accounts with No Activity
Specify the number of days after which the unauthorized accounts without any activity should be
automatically closed.
No of days for Closing Authorized Accounts with No Activity
Specify the number of days after which the authorized accounts without any activity should be
automatically closed.
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For details on Check book preferences refer the section titled
Preferences in this user manual.
Maintaining Check Book
3.2.7 Maintaining Welfare Reform Act Details
Oracle Flexcube allows you to maintain welfare reform act preferences for the account class. You
need to specify the following details for the same.
Account Type
Choose one of the following for account type from the drop-down:
•
Not Applicable
•
Savings Account
•
Checking/Demand Deposit Account
•
Certificate of Deposit Certificate
•
Money Market Account
•
IRA/Keogh Account
•
ERISA Plan Accounts
•
Cash Balances
•
Compound Account
•
Other
Account Registration
Choose one of the following for account registration from the drop-down:
•
Not a Trust Account
•
UTMA/UGMA Account
•
IOLTA Account
•
Mortgage Escrow Account
•
Security Deposits (incl. Real Estate)
•
Other Trust/Escrow
•
Information Not Available
Enabling Printing of Account Statistics
You can enable printing statistics in respect of accounts using an account class, either period
code-wise or financial year-wise, for the following customer information:
•
Low and High Balance for a period–The lowest and highest current balances for the
period.
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•
Average credit and debit balance for a period–This is computed as the sum of
credit/(debit) current balances in a period, divided by the number of days of credit/(debit)
balance during the period.
•
Credit and debit days–The number of days the account was in credit/(debit) balance in
the period.
•
Credit and Debit Turnover–The credit/(debit) turnover for the period.
•
Excess days in debit balance–The number of days in a month when the account
exceeded the overdraft limits.
•
Overdraft Limit–This is computed by summing the temporary overdraft limit and the sublimit of the account. For each month, this would represent the limit on the last date of the
month.
•
Credit grade of the Customer–This would be the prevalent rating on the last day of the
period. For the current period, this information is provided up to the previous working day.
To enable printing of this information for all accounts using an account class, you must enable the
Account Statistics option in the Account Class Maintenance.
For each account class for which account statistics has been enabled, an accounting End of Day
(EOD) process updates the statistics table both period-wise and according to financial years. The
book-dated balances are used for computation of statistics, and the balances are maintained
according to accounting periods.
For information about viewing the period-wise account statistics, refer the section Querying on
Account Statistics, found earlier in this chapter.
Status Change Automatic
If you check this option, the status of the account will be changed automatically by the system as
per the conditions maintained in the ‘Status Rule Definition’ screen. If you do not select this
option, you have to change the status manually through the ‘Manual Status Change’ screen.
These screens are discussed in detail in the subsequent sections of this document. This
specification will be defaulted to all the accounts reporting to this account class.
Exclude Same Day Reversal transaction from Statement
If you do not wish transactions booked and reversed on the same day to be reflected in the
account statement, you can specify the preference here. This feature is applicable only for the
customer account legs and not for the related GL legs. Also, reversals made through the DE
module will not be considered for exclusion.
Your specification for this at the account class level defaults to all accounts involving the class.
You can change it for a specific account.
For comparing transactions the System will look for similarity of reference number and date.
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Consolidation for Inward Clearing
You need to indicate whether or not consolidation is required for inward clearing transactions in a
batch at the Account Class level. The indication for this option is carried forward to the ‘Customer
Account Maintenance’ screen. If this option is unchecked here, it cannot be checked in the
‘Customer Account Maintenance screen’.
3.2.7.1 Processing for Consolidation of Inward Clearing
During the Inward Clearing process, the consolidated entry for clearing will be passed according
to the following grouping:
•
Remitter’s Account
•
Clearing Product
•
Instrument Currency
•
Remitter’s branch
•
End point
A consolidated clearing entry will be passed using a separate Transaction Code maintained in the
‘Clearing Product Preferences’ screen. This Transaction Code should be set with Check
Mandatory option as No in the ‘Transaction Code Maintenance’ screen.
One consolidated clearing entry will be passed for each of the above groups. Entries will be
passed against a common reference no. generated for each of the groups. After the consolidated
entry has been passed, each individual instrument will be processed separately to pass charge
entries (if applicable) at the transaction level.
Specifying Turnover Limit Preferences
You can specify turnover limits for an account class and thereby monitor the turnover in all
accounts linked to the account class.
Turnover Limit Code
Specify a turnover limit code that should be linked to the account class. The adjoining option list
displays all valid turnover limit codes maintained in the system using the ‘Turnover Limit
Maintenance’ screen. You can choose the appropriate one.
3.2.8 Specifying Liquidation Preferences for Debit Interest and Charges
You must specify the liquidation preferences for debit interest and charges, for those accounts
classes where interest/charge has to be debited from a Receivable GL before actually debiting
the customer account. This feature is applicable only for the debit interest and any charges on the
account calculated through the IC module. The preferences that you need to specify are:
•
Liquidate Using Receivable - Indicates whether receivable tracking is required for IC
Debit interest and IC charges
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•
Debit Notice – enabling this option indicates that a notification needs to be sent to
customers before debiting the customer account for the interest / charge calculated for
the period.
•
Liquidation Days – specifies the number of working days from the actual liquidation date
before the interest/charge can be liquidated into the customer account. Working days are
calculated on the basis of the Local Holiday Calendar.
•
Liquidation Mode – debit interest or charges can be liquidated either Manually or
Automatically. If you choose the automatic mode of liquidation, debit interest or charges
are liquidated automatically as part of the BOD process on the liquidation date. However,
after having specified Auto as the mode of liquidation, if you wish to liquidate them
manually for a specific account, the System intimates you with an override message.
Manual interest liquidation can be triggered through the ‘Debit Interest Liquidation’
screen. Manual liquidation is recommended during Account Closure.
•
Verify Funds –enabling this option indicates that an available balance check should be
performed for receivable tracking. As a result, the System performs the available balance
check before debiting the account. The available balance also includes the limit amount.
Verification of funds is applicable only in the case of Auto-Liquidation. If you leave this
option unchecked, the System performs a ‘force-liquidation’ regardless of whether the
account has sufficient funds or not.
Note the following:
•
You will not be allowed to change these preferences at the account level. However in the
Amounts and Dates section of the ‘Customer Accounts Maintenance’ screen, both the
total debit interest due as well as the charges due, are displayed.
•
If there is any outstanding interest or charges on the account, the outstanding amount is
displayed as an override while saving the transaction involving the account.
•
While closing an account closure, the System verifies whether there is any outstanding
debit interest or charges on the account. You will need to liquidate these before Account
Closure.
An error log is created to store the error details of accounts for which liquidation could not be
performed due to the following reasons:
•
The Verify Funds option is enabled and partial liquidation is performed
•
The Verify Funds option is enabled and the account has insufficient funds
•
Accounting entries do not get passed successfully irrespective of whether the Verify
Funds option is set or not.
Refer the End of Day processing for Debiting Receivable GLs section in the Daily Processing of
IC chapter of the IC User Manual for details on end of day processes on Auto and Manual
liquidation.
3.2.9 Maintaining Details for Free Banking
For account classes for which a free banking period is being provided, you can indicate the free
banking parameters. These include:
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•
The number of days after the account opening date, for which no charges would be
levied on the account. This is the free banking period. Charging for the account would
commence when the free banking period has elapsed.
•
Whether an advice (charge start advice) is to be sent to the customer, indicating the
commencement of charging on the account
•
The number of days before the charge start date, the charge start advice is to be sent to
the customer, indicating the commencement of charging on the account.
3.2.10 Specifying Initial Funding Preferences
You need to specify the following details pertaining to initial funding for opening accounts under
the account class.
Event Class Code
Specify the event class code maintained for initial funding process for the module code ‘DE’. This
adjoining option list displays all valid event class codes maintained in the system. You can
choose the appropriate one.
Charge Role to Head Code
Specify the class code that you wish to use for posting charge-related accounting entries for initial
funding. This adjoining option list displays all valid class codes maintained in the system. You can
choose the appropriate one.
Refer the section ‘Maintaining Event Class for Account Initial Funding’ in the chapter titled
‘Creating Classes’ under Modularity User Manual for further details about the event class code.
3.2.11 Maintaining Provisioning Details
When you define an account class, you can specify whether provisioning is applicable for
accounts using the class. You can make the following specifications in the Provisioning Details
section in the ‘Account Classes’ screen:
•
Auto Provisioning Required - Check this box if provisioning is applicable
•
Provision Frequency - Frequency at which the provisioning would be done, either daily or
monthly
The frequency you define here is only applicable if you have indicated individual accountwise status processing for accounts in the Branch Parameters. If you have indicated status
processing at Group/CIF level, then the provisioning batch process executes at the frequency
maintained in the ‘Branch Parameters’ screen for your branch, and not at the frequency
maintained in the Account Classes screen.
•
The currency in which the provisioning amount must be calculated – either account
currency or local currency
•
Default exposure category for accounts using the account class
•
Event class for which the provisioning accounting entries would be defined
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The specifications you make here are inherited by any account that uses the account class.
In addition to these preferences, you must also indicate:
•
The accounting roles and heads representing the GLs to which the accounting entries for
provisioning must be passed, for each account status
•
Whether provisioning entries for an account must be rebooked when provisioning is done
after an automatic status change for the account
You can maintain these details for each account status in the ‘Status Details’ screen.
3.2.12 Maintaining Escrow Details
The following Escrow details can be maintained for the account class:
Escrow Transfer Applicable
Check this box to enable Escrow transfer for the accounts belonging to the selected account
class.
Transaction Code
Select the Transaction Code to be used for Escrow transfer from the adjoining option list. The
option list displays only those transaction codes which are not enabled for Escrow processing at
the ‘Transaction Code Maintenance’ screen.
This is a mandatory input if Escrow transfer is enabled for the account class.
Transaction Code for Reversal
Select the transaction code to be used for Escrow Reversal transactions from the adjoining
option-list. The option list displays only those transaction codes which are not enabled for Escrow
processing at the ‘Transaction Code Maintenance’ screen.
During account class amendment system does not allow you to disable Escrow process for
an account class if a Project account has been created using that account class.
3.2.13 Maintaining the Waiting Period for First Debit and OD Transaction
Oracle Flexcube allows you to maintain few restrictions for a new account opened for a new
customer for first debit and overdraft transaction.
A customer is considered new customer based on the following conditions:
•
If the primary customer does not have any other accounts
•
If the primary customer has other accounts - but such accounts are opened within the last
30 days
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You need to maintain the waiting period details for first debit and OD transactions on account
opening. Specify the following waiting period details:
Debit Waiting Period (in days)
Specify the waiting period in days for first debit transaction. The debit waiting period would be
counted from the account opening date.
OD Waiting Period (in days)
Specify the waiting period in days for first overdraft transaction. The OD waiting period would be
counted from the account opening date.
The waiting period details maintained here will be defaulted at account level. However you can
modify them.
3.2.14 Maintaining IRS Indicator for Tax Reporting
IRS Indicator
Check this box to indicate whether the product is applicable for withholding tax or not.
3.2.15 Maintaining Status Codes for Account Class
Current and Savings accounts that have not generated any interest over a specific period or have
remained inactive with interest overdue may be identified as ‘NPAs’ (Non-Performing Asset). In
Oracle FLEXCUBE, you can assign different status codes to an account class, which will be
applicable to all the accounts under it. The accounts will move from one status to the other based
on the number of days they have remained inactive in the system. The status of an account will
determine whether the account should be marked as an NPA or not.
Further, you can also specify the reporting lines (for GL, Federal Reserve, and Head Office) to
which accounting entries should be passed when an account moves from one status to the other.
You can post all debit and credit balances of one account class to a single General Ledger
account. Conversely, you also have the option of posting debits and credits to separate GLs.
The status codes and the reporting lines for each status may be defined in the ‘Status Details’
screen. Click the ‘GL Lines’ button in the ‘Account Classes’ screen to invoke it.
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You can specify the following details in this screen:
Status
You can select the different status codes applicable to the account class, in this field. Use the
Add icon to define each status and the attributes for the same. You can use the navigation icons
to move from one status to the other.
Only status codes with status type ‘Account’ will be available in the option-list if the Status
Processing Basis is defined as ‘Contract/Account’ for all branches, in the Branch Parameters. If
the Status Processing Basis is defined as ‘Group/CIF’ level for any branch, then the statuses of
type ‘Both’ are available. In this case, it is mandatory to link all the statuses defined.
On selection of the status, the associated description will be displayed alongside.
3.2.16 Specifying Reporting line Details
Dr and Cr GL Lines
Select the debit GL account, to which all debit balances within a specific account class will report
to, when it moves to the status being defined. You can identify the debit GL from the list of
existing GLs. Likewise, all credits within a particular account class will report to the GL account
that you have identified to track credits.
Dr and Cr Federal Reserve Lines
Select the Federal Reserve Debit line to which all debit accounts belonging to an account class
should report to when it moves to the selected status. You have maintained Federal Reserve
Debit lines in the ‘Reporting Lines Maintenance’ screen. You can select the appropriate CB Debit
Line from the available option-list.
Similarly, all accounts belonging to an account class, if in credit should report to a Federal
Reserve Credit Line for the selected status. You can identify the CB Credit Line that should be
associated with the status from the option-list available.
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Dr and Cr Head Office Lines
This is the Debit Head Office GL maintained in the ‘Reporting Lines Maintenance’ screen to which
all accounts belonging to this class will report, if they move to the status being defined.
Similarly, select the Credit Head Office GL maintained in the ‘Reporting Lines Maintenance’
screen to which all accounts belonging to this class will report to, when they move to the status
being defined.
As a mandatory requirement, you have to associate the status ‘NORM’ (Normal) when
maintaining status codes for an account class.
Accounting Roles and Heads for Provisioning
In addition to the provisioning preferences that you specify for an account class, you must also
maintain the accounting roles and heads representing the GLs to which the accounting entries for
provisioning must be passed, for each account status. You can maintain this information in the
‘Status Details’ screen, when you define each of the status codes.
Rebook Provisioning on Status Change
In the ‘Status Details’ screen, you can indicate whether provisioning entries for an account must
be rebooked when provisioning is done after an automatic status change for the account.
Rebooking essentially means that fresh provisioning is done, after writing back the previous
provisioning amount.
The provisioning batch process, when executed, not only computes the provisioning amount; it
also records the current status of the account and checks whether the current status is different
from the status that was prevalent when the process was previously executed. If so, the old
provisioning amount is reversed (if the Rebook Provision option has been set in the Status
Details), and the entries for the new provisioning amount are booked into the provisioning and
write back GLs maintained for the current status in the Status Details.
If the Rebook Provision has not been set, there is no reversal of the old provisioning amount, and
the differential provisioning entries are passed, as usual, into the GLs maintained for the new
status.
3.2.17 Maintaining Auto Deposits
Auto deposits are the linked deposit accounts to the savings accounts. These accounts are
created once the threshold balance exceeds in the customer accounts. You can maintain these
accounts using ‘Auto Deposits’ screen. Click the button ‘Auto Deposit’ in the ‘Account Class
Maintenance’ screen to invoke it.
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You have to specify the following fields in this screen.
Account Class
Specify the deposit type of account class for the auto deposit account.
Transaction Code
Specify the transaction code (DPN - New deposit account) for the book event to trigger at the
time of creation of auto deposit account.
Currency
Specify the currency in which the deposit account has to created.
Minimum Required Balance
Specify the balance that is required to be maintained at the linked savings account. If any balance
exists beyond this balance in the account then the system creates an auto deposit account as
part of batch process.
Deposit Multiple Of
Specify the multiple factor for the auto deposits. The system creates auto deposits in multiples of
the factor you specify here.
Example
You specified the multiple factor as $50; and the minimum required balance is $5000.The savings account
balance is $5675. The system creates the deposit account, as part of intraday batch (DEDEPBAT), in multiples
of $50, which comes to $650, and it retains the balance amount of $25 in the savings account.
Def Rate Code
Select the code of the differential rate; whether ‘Mid’ or ‘Standard’.
Def Rate Type
Select the type of differential rate code; whether ‘Mid’ or ‘Buy’ or ‘Sell’
Sweep Mode
Select the mode of sweep from the following options.
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•
Automatic - For the deposit to be created as part of the batch
•
Manual - For the deposit to be created manually
Break Method
Select the method in which the break of auto deposit should happen, from the following options.
•
MAXB - The system breaks the maximum valued deposit account or the deposit account
having the maximum balance in order of descending amount.
•
MINB - The system breaks the deposit account having minimum balance in order of
ascending amount.
•
FIFO - The system breaks the deposit account in order of chronological account creation
date.
•
LIFO - The system breaks the deposit account in order of reverse chronological account
creation date (the latest created deposit account breaks first).
Provide Interest On Broken Deposit
Check this field to indicate the system to calculate interest on the deposits. This is done when the
attached account class is mapped to the IC product.
Break Deposits First
Check this field to indicate the system to break the deposit accounts created and transfer the
proceedings to the savings account. The system breaks the deposits when the savings account
does not have sufficient balance to withdraw the amount.
In this case the system breaks the auto deposit account and restores the savings account with
balance to allow withdrawing the money.
Example
The customer has the total balance in the account for $5675 including $650 as auto deposit. He withdraws
$5500 from an ATM. As part of intraday batch (DESWPBAT), the system breaks the auto deposit account of
$650 and restores the balance amount to savings. So his current standings would be $175 in his savings
account and he does not hold any auto deposit account.
3.2.18 Maintaining Rules for Automatic Status Change
If you have opted for automatic status change for all accounts belonging to an account class, you
have to maintain the criteria based on which the system will bring about the status change
automatically.
You can define the different criteria in the ‘Status Rule Definition’ screen. Click the button ‘Status
Rule’ in the ‘Account Class Maintenance’ screen to invoke it.
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In this screen, you can define five conditions for each status applicable to an account class. An
account will be said to be in a specific status if any one of the five conditions associated with the
status holds true for an account. Conversely, if all the conditions are false, the account will
automatically move to the next available status for which the condition is true.
The following elements are available based on which you can build a condition for automatic
status change. You can associate each of these elements with an account, in the ‘Customer
Accounts Maintenance’ screen.
The set of elements are as follows:
•
Frozen
•
Dormant
•
Nodebits
•
Nocredits
•
Stoppayment
•
Current Status
In addition, the following elements will also be available for processing:
•
OD (overdraft) Days
•
Inactive Days
•
Overline Days
•
TOD (Temporary Overdraft) Days
•
Customer Classification
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Logical Operators
Logical Operators are indicators of certain conditions that you specify while building a rule. These
operators are used in combination with the elements discussed earlier. The following is a list of
logical operators that you would require to build a status rule:
AND
The conjunction ‘and’
OR
The conjunction ‘or’
>
Greater than
>=
Greater than or equal to (please note that there is no space
between the two symbols)
<
Less than
<=
Less than or equal to (please note that there is no space
between the two symbols)
<>
Not equal to (please note that there is no space between the
two symbols)
=
Equal to
Oracle FLEXCUBE allows data store for tracking of SOD debit interest due. During Interest
liquidation for debit interest, the system populates the SOD Debit Interest Due Data Store with the
Amount Due as debit interest for the SOD utilized amount and the due date of payment for the
interest amount.
The debit interest due amount is adjusted in the SOD utilized amount and the system checks for
any credit entries for the SOD corresponding to the debit interest. During EOD, if any credit entry
exists for the account, then the system does adjustments on the amount due for the SOD debit
interest due data store. The system also adjusts the debit interest payment against the oldest
available debit interest due amount, and so on.
Oracle FLEXCUBE provides SDEs for ‘SOD Due Count’ and ‘SOD Overdue Days’ for status rule
generation. During EOD while running the status update batch, the system calculates SDE ‘SOD
Due Count’ value as the count of the records having due amount not equal to zero from the SOD
debit interest due data store. The system updates the ‘SOD Overdue Days’ with the number of
days since the last debit interest payment done for the account.
Oracle FLEXCUBE provides an account status called ‘DIDF’ for an SOD account, which is
available as part of ‘Status Rule Screen’. If the ‘SOD Due Count ’or ‘SOD Overdue Days’ satisfies
the condition specified in the status change rule, then the system changes the status for the
account to ‘DIDF’.
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While running the status change batch, the system updates the ‘No Debit’ flag as ‘Y’ for ‘DIDF’
status account. If payment for the debit interest happens on the SOD account against the utilized
amount, and if on recalculation the value of SDE ‘SOD Due Count’, or ‘SOD Overdue Days’ is not
met, the status batch changes the status of the OD account from ‘DIDF’ to the previous account
status and updates the ‘No Debit’ flag as ‘N’.
Note the following:
•
Amount block is not considered because of the possibilities of simultaneous utilizations of
the SOD.
•
Any credit transaction towards the SOD account is tracked under interest due for the
SOD.
•
Any impact on account status after the execution of account status change batch for the
day, gets reflected in the next EOD execution.
3.2.18.1 Modifying Account Status Manually
For status movements that have to be performed manually on a customer account, you can use
the ‘Manual Status Change’ screen. Invoke this screen, by typing ‘STDSTMNT’ in the field at the
top right corner of the Application tool bar and clicking the adjoining arrow button.
Provide the following details in this screen to facilitate a manual status change:
Account No
Select the customer account for which you are marking a manual status change, from the optionlist provided.
On selection of the account, the system will display the current status of the account as well as
the date on which the account moved to the current status.
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New Status
Specify the new status of the account. You can select the appropriate status from this list.
If Status Processing Basis specified in the Branch Parameters for all the branches is
‘Contract/Account’, only status codes maintained with status type ‘Account’ (in the ‘Status Codes
Maintenance’ screen) will be available in the option-list. If Status Processing Basis for even one
of the branches is specified as ‘Group/CIF’ level, then the only statuses available will be of type
‘Both’.
Account Statuses
In addition to the new status, you can also mark the account with any one of the following
statuses, if required:
•
No Credit – if checked, no credit movement will be allowed on the account
•
No Debit – the system will not allow debit movements on the account if you select this
option
•
Frozen – if selected, no activity will be allowed on the account
•
Posting Allowed – if checked, posting of accounting entries will be allowed in the account
Status Change Automatic
You can select this option if you want the subsequent status change for the account to be
performed automatically by the system. After the account moves to the new status specified
here, all subsequent status movements will be triggered automatically, during the EOD run for the
branch. However, the changes will come into effect only upon authorization of the details
maintained here. At a later date, you can switch back to the manual mode by unchecking this
option and having the same authorized.
The manual status movement that you specify in this screen has to be authorized for the new
status of the account to come into effect.
3.2.18.2 Maintaining Status Change Processing
For accounts marked with automatic status change, you can execute a batch process at EOD to
trigger the status movement and other associated changes. Use the ‘Account Status Update
Processing’ screen available in the Application Browser to begin the batch process.
If the Status Processing Basis defined for the branch is ‘Group/CIF’ level, the worst status for all
loans and overdrafts accounts is calculated for a Group/CIF level. This status is displayed in the
respective Group/CIF screens as well as at the respective account and contract screens. The
individual status of each account and contract is also displayed in the accounts screen as
‘Account Derived Status’.
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Refer the ‘Products’ chapter of the Interest and Charges user manual for more details.
3.2.19 Maintaining Sequence for Funds Allocation
The allocation of funds will occur as per the product sequence you maintain in the ‘Product
Maintenance’ screen invoked from the ‘Account Class Maintenance’ screen. Click the ‘Amt Block’
button to access this screen.
The screen is as shown below:
In this screen, you will specify the sequence of products based on which funds will be made
available when a credit is posted to an account with a track receivable option. The sequence
number is automatically generated by the system. All authorized products of your bank will be
available in the option-list. On selection of the product, the product description will appear
alongside.
Whenever a credit happens to an account with a track receivable option, the system will check if
the account has any receivable being tracked against it. If yes, the amount is blocked as a
receivable and this process continues until the amount needed for liquidation becomes fully
available.
The batch process run as part of EOD/BOD will liquidate the loan contract or retail teller
contracts.
If the amount received is not sufficient for full liquidation, then depending on the minimum amount
required for liquidation, the system would initiate a partial liquidation for loans but for retail teller
contracts liquidation will be initiated only when full amount is available.
The following example illustrates the manner in which the system will use the sequence for
allocation of funds:
Assume that you have maintained the following product sequence for funds allocation:
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Sequence No.
Product
1
ADBN
2
LDBD
3
ABCD
The liquidation schedule dates for the various loan contracts are as follows:
Contract
Liq. Schedule Dt.
Liqd. Amt. (in USD)
LDBD001
1st January 2002
1000
LDBD002
1st January 2002
500
ADBN001
2nd January 2002
1000
ABCD001
2nd January 2002
500
Further, all contracts are marked for auto liquidation and the settlement account for all contracts is A1. The
st
balance in account A1 as on 1 January 2002 is 500 USD.
Batch liquidation
run as part of
BOD/EOD on 1st
Jan.
Liquidation does not occur as the system detects
insufficient funds in A1 (only 400 USD). The
account is marked for receivable tracking and a
block is placed on 400 USD.
A credit of 500
USD to A1 on 2nd
Jan.
The total amount blocked gets updated to 1000
USD. Since we have two contracts involving the
same product (LDBD) maturing on the same date,
funds will be allocated to the first contract,
LDBD001 (based on the Contract Reference
Number). Subsequent credits to the account will
be used towards loan LDBD002.
Since contracts with LDBD have earlier schedule
dates, funds will be allocated to them though, as
per the product sequence, contracts with ADBN
should receive the funds first. The liquidation
schedule date takes precedence in this case.
Further credits to account, A1 will be allocated
against the contract ADBN001 followed by the
contract ABCD001. This will be based on the
product sequence number since both contracts
have the same schedule dates.
Within a contract, allocation of funds towards the
various components like interest, penalty interest
etc. will be determined by the ‘Liquidation Order’
maintained for the loan product.
To sum up, the schedule date of the loan contract
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takes precedence followed by the product
sequence and finally the liquidation order.
If insufficient funds are detected in an account with a receivable tracking, the system will
trigger the event ‘LBLK’ indicating that enough funds are not available and that subsequent
credits made to the account will be blocked as a receivable.
3.2.20 Maintaining Transaction Restrictions for Account Class
You can place restrictions on transactions involving customer accounts, at the account class
level. As discussed earlier (for customer account), these restrictions get defaulted to all accounts
that are linked to the account class. But you are allowed to change these restrictions for individual
accounts as well.
To maintain the restrictions click the ‘Restriction’ button in the ‘Account Classes’ screen. The
‘Product and Transaction Codes Restriction’ screen is displayed.
The restrictions can be based on:
•
Products
•
Transaction Codes
Validation of Restrictions
During maintenance or online operations, in the respective contract screens for the restricted
transactions, when you specify the customer account, the system checks whether the account
class used by the specified account is restricted for the product that has been selected, or the
debit/credit transaction type. If so, an override is sought when such contracts are saved.
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3.2.21 Maintaining Details of Account Statements Generation
To receive the details of account balances you need to capture the relevant information in the MT
941/MT942 message. The account balance details can be linked to the message by employing
the statement screen. To invoke this screen click on the ‘Statement’ button, in the ‘Account Class
Maintenance’ screen. You need to specify the details for an MT 941/MT942 message.
This screen contains the details necessary for the account generation parameters. The message
details the balance of an account or group of accounts under a particular account class. The
account balances indicate the condition of the account for an identified time period.
3.2.21.1 Specifying Interim Transactions Report
Generate Message
Check this box to indicate that the accounts belonging to the account class are to be considered
for periodic interim statement generation i.e., MT942.
Generate Message Only On Movement
Check this box to indicate that the interim statement needs to be generated only if additional
entries have been posted subsequent to the previous interim statement generation.
Report Transaction Since
This is a list of all the transactions the accounts under a class have undergone, on basis of
which the transactions would be reported in the interim account statement. You can choose the
appropriate values applicable:
•
Previous MT942: This indicates that all transactions posted and authorized since
previous MT942 would be sent in the current interim statement
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•
Previous MT940/MT950: This indicates that all transactions posted and authorized since
previous MT940/MT950 would be sent in the current interim statement. If this option is
selected, user will have to specify the cycle of account statement to be considered.
Minimum Debit Amount and Currency
Specify the minimum transaction amount for the debit transaction, which is eligible for reporting in
the interim statement. This amount should be qualified by a currency. The amount for the
corresponding account currency will be defaulted from here while opening the account.
Minimum Credit Amount and Currency
Specify the minimum transaction amount for the credit transaction, which is eligible for reporting
in the interim statement. This amount should be qualified by a currency. The amount for the
corresponding account currency will be defaulted from here while opening the account.
Generate Balance
To indicate that accounts under certain account classes are to be considered for generation of
their balance messages, check this box. The valid values for this action are Y and N.
Of
Select the mode of message for balance generation form the option list
Report Transaction Since
This is a list of all the transactions the accounts under a class have undergone, in the interval of
balance messages generated for the accounts under the respective classes. You can choose the
appropriate values applicable:
•
Previous MT940: This indicates all transactions posted and authorized since the issue of
a previous MT 940 in the current balance report.
•
Previous MT941: This indicates all transactions posted and authorized since the issue of
a previous MT 941 in the current balance report.
•
Previous MT950: This indicates all transactions posted and authorized since the issue of
a previous MT 950 in the current balance report.
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You can synchronize the time instance by hours for generation of balance messages by clicking
the ‘Times’ button.
This screen is employed to indicate the the time instance in hours for the generation of the
balance reports.
Message Generation Time
Specify the timing for generation of the MT 941/MT942 messages. You can specify the time
interval in hours only.
A new message type is created for the balance report process which can be run as part of a
scheduled task. This message type is ACST_BALANCE and ACST_INT_DTL.
3.2.21.2 Balance Statement Handoff
The balance statement can be handed off as part of scheduled task under Oracle. You need to
assign its frequency in hours. This process is initiated for all accounts requiring a balance account
statement. As discussed previously the time for generation of the statement is determined and
specified. In case of no subsequent transactions reports, the statement is not generated.
3.2.21.3 Assigning Balance Statement as Job
The balance statement can be facilitated to run as part of a scheduled job as part of the Oracle
jobs initiated during processing.
The ‘Jobs Browser’ screen of the application provides you the facility to run the balance
statement as a synchronized task, subject to specified time intervals in hours.
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Invoke the ‘Jobs Browser’ screen from the application typing ‘CSSJOBBR’ in the field at the top
right corner of the Application tool bar and click on the adjoining arrow button.
Select the option ‘Generate Balance Report’ from the Process option list. All associated accounts
of the particular branch that have been marked for generation of balance statements are procured
by Oracle FLEXCUBE.
The debit and credit accounts considered since the previous issue of an MT 941 are picked for
the current processing. The previous messages are based on the parameters maintained for
each account. This processing produces details of the statement generation.
3.2.21.4 Generation of Ad hoc Reports
Balance reports for each account under an account class can be generated on an ad hoc basis.
The Ad Hoc report generation screen is used for capturing details of a balance report sent ad
hoc. You can invoke this screen by typing ‘ACDADCRP’ in the upper right corner of the
application toolbar, and clicking the arrow adjacent it.
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Branch Code
The branch to which the account marked for balance report generation belongs is displayed; you
cannot change or modify this value.
Account
Select the account which has been identified for generation of a balance statement, from the
option list. The account balance of this account is generated as an outgoing statement.
Swift Message Type
Select the type of message required to be sent. As the message is a balance statement, select
MT941/MT942.
Click on the ‘Generate Statement’ button to initiate the generation of balance statement for the
account you have selected. This process would pick up the entire debit and credit component
accounts created since the issue of a previous MT941, MT942, MT950 or MT940 are included in
the generated statement.
You can examine the details of the generated message, to ensure that all details entered are
correct. Click on the ‘View’ button, to observe the outgoing message.
You can examine the message for ensuring the information entered is complete. You can only
view the details of the message; no input of additional information is supported at this stage.
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3.2.22 Specifying Regulations Applicability for Account Class
For an account class, you can define the Regulation limits that are applicable, and the period over
which the limits would be applicable. In the ‘Account Class Maintenance’ screen, click the ‘REG’
button to invoke the ‘Reg Details’ screen. You can specify the Regulation D applicability details in
this screen.
Reg D Applicable
If you indicate the periodicity of Regulation D applicability as ‘Statement Cycle’, the restricted
transactions would be counted over the primary statement cycle defined for the account class.
The Regulation D applicability details specified for an account class would default to all accounts
using the class. However, you can make changes to these details when you set up a customer
account that uses the account class.
Reg E Applicable
Check this box to indicate that Regulation E is applicable for all accounts, thereby tracking all
accounts undergoing EFT transactions.
REGDD Applicable
Check this box to indicate that the IC product can be used for APY/APYE calculation.
Reg CC Availability
Check this box to indicate that the bank generates the notice for the amount with held and send it
to the customer.
If this check box is selected, a message type ‘REGCC_AMT_HOLD’ and advice formats will be
maintained in ‘Advise Format Maintenance’ screen.
For more information on Reg CC, refer the chapter ‘Maintaining Account, Rate, and Charge
Details’ in the Clearing User Manual.
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3.2.23 Assigning Preferred Branches, Currencies and Customers
In addition to what you have specified in the ‘Account Class Maintenance’ screen you have the
option of specifying the following for an accounts class:
•
List of allowed or disallowed branches and allowed or disallowed currencies
•
List of allowed and disallowed customer categories and allowed and disallowed
customers
You can specify the branch and currency preferences through the ‘Account Class – Branch and
Currency Preferences’ screen.
Click ‘Branches/Currencies’ in the ‘Account Class Maintenance’ screen. The ‘Account Class –
Branch and Currency Preferences’ screen will be displayed.
In this screen you can specify the following for an account class:
•
Those branches to which all parameters defined for this account class should be
available
•
Those currencies in which all customer accounts linked to this account class can operate
3.2.24 Maintaining Branch Preferences
Customer accounts maintained in any branch can be linked to any account class. However, you
have the option of restricting the linkage of customer accounts in a particular branch or branches
to an account class.
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Example
Your bank has a total of 25 branches. Branch 001 and 004 handles only Corporate Customers. For an
account class, say, SAV-IND (savings accounts of individuals) you would like to disallow linkage of all
customer accounts of branch 001 and 004.
To specify this, click on disallowed since the disallowed branch list is smaller than the allowed
branch list. From the list of Available Branches select 001 and click the adjoining arrow. Repeat
the procedure for 004. 001 and 004 will be listed under disallowed branches.
For specifying the allowed list of branches, first click on allowed. You will notice that the list
title changes accordingly to allowed and vice versa. You should select allowed or disallowed
depending upon the length of the list.
3.2.25 Maintaining Currency Preferences
For all accounts under this account class you have the option of specifying currencies in which
transactions are allowed/disallowed.
Example
You want to restrict all account level transactions under the account class Corporations for corporate type
accounts to four important currencies only, say - USD, GBP, JPY, and DEM. You can specify the same. But
currency preference needs to be accompanied by specifications regarding the minimum balance limit in
each currency.
To do this, click the ‘Currency Preference’ button. The ‘Account Class - Currency Preferences’
screen will be displayed.
All the allowed currencies you have defined for this account class will be displayed in the option
list adjoining the ’Currency Code’ field. You can enter the minimum balance that should be
maintained against each currency. You can also specify the minimum amount that should be
deposited at account opening. This value should not be less than the minimum balance for the
currency. Additionally, you can specify charges that should be levied against each currency for
opening a customer account. You can also maintain the maximum number of ATM transactions
that can be carried out on every currency. Similarly, you can maintain the maximum cash that can
be withdrawn from an ATM for every currency.
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3.2.26 Maintaining Customer Preferences
Instead of linking each customer account to an account class, a customer category is linked to
the class.
For an account class you should specify the category that should be linked to it and also specify if
all customers under each of the categories are to be linked to the account class. In the ‘Account
Class - Customer List’ screen you have the option of specifying the categories that should be
linked to this account class and within a category you can also restrict individual customers to be
linked to the class.
To indicate allowed customer categories click the ‘Customer/Categories’ button. The ‘Account
Class - Customer List’ screen will be invoked.
In this screen you define the following:
•
A list of allowed or disallowed customer categories
•
A list of disallowed customers (if any) under the allowed category
For an account class you need to specify the customer categories that should be linked to it and
also customers within a category who should not be allowed to be linked to this account class.
Example
Requirement
You are capturing the features of a Nostro account class called NostroLCY, you would like to:
•
Associate the customer category called Banks with NostroLCY
•
Disallow a customer called Midas-Bank associated with the customer category called
Banks from using the features of this class
•
Grant your customer Morgan Stanley linked to the customer category called Financial
Institutions all rights associated with NostroLCY
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Procedure
In the Selection Indicator field click on Allowed (since your allowed list is smaller and therefore easier to
indicate).
1. Highlight and select the Customer Categories called Banks and Financial Institutions in the Available
Categories list and click the adjoining arrow.
2. Next, highlight Financial Institutions and click adjoining arrow against Customers. It will display the
entire list of customer accounts maintained under the customer category Financial Institutions
3. Select Morgan Stanley. It will be listed in the first row. To allow this customer the parameters assigned
to this account class check the small square box alongside
4. To add a row, click the Add icon. To delete an extra row, click the Delete icon
5. To disallow Midas Bank, click on Banks under available categories. Click the adjoining arrow against
Customers, to display a list of all the customers under this category. Select Midas Bank. Since you
would like to disallow this customer do not check the square box against it
Check the square box to allow a customer the parameters assigned to this account class.
Leave the box unchecked to disallow a customer from being assigned to this account class.
3.2.27 Maintaining Notice Preferences
You can specify the notice preferences for the withdrawal of amount through the ‘Notice
Preferences’ screen. Click ‘Notice’ in the ‘Account Class Maintenance’ screen.
The ‘Notice Preferences’ screen is displayed as follows:
The following fields are displayed in this screen:
•
Account Class – The unique code assigned to the account class is displayed
•
Description – A short description of the account class is displayed
The following are the notice preferences that you can specify for an account class:
Advance Interest
Check this field to levy the advance interest on the account class.
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Note the following:
•
The customer of the account class is liable to pay this interest in case he/she fails to
provide the required notice to the bank.
•
The system deducts the advance interest from the credit Interest earned by the customer
of the account class on his/her credit balance in the account.
Monthly Free Amount
Specify the amount that a customer of the account class can withdraw per calendar month from
his/her savings account without being liable to pay advance interest.
Notice Days
Specify the number of days before which a customer of the account class should notify the bank if
he/she wants to withdraw an amount more than the ‘Free Amount’ from his/her account.
Validity Period
Specify the notice validity period in number of days. During this period, a customer of the account
class can do the withdrawal of the amount for which he/she notified the bank.
3.2.28 Maintaining Redemption Details
You can maintain redemption details for the accounts associated with an account class using
‘Redemption Details’ screen. To invoke this screen, click ‘Redemption Details’ button on the
‘Account Class Maintenance’ screen.
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You can maintain the redemption preferences under the following fields:
Redemption Details
Specify the following details:
Principal is Allowed
Check this box to indicate that redemption of principal amount is allowed for this account class.
Interest is Allowed
Check this box to indicate that redemption of interest amount is allowed for this account class.
Redeposit Interest is Allowed
Check this box to indicate that redeposit of interest is allowed for the accounts associated with
this account class.
Redemption Penalty Options
Waive Penalty
Check this box to waive the penalty on redemption of the accounts associated with this account
class.
Waive Penalty for Interest Redeposit till Maturity
Check this box to waive the penalty for interest redeposit till the maturity date. If you check this,
the system will not apply penalty on the interest redeposit till the maturity of the account.
Waive Penalty for Liquidated Interest
Check this box to waive the penalty for liquidated interest. If you check this box, the system will
not apply penalty on the liquidated interest.
Lost All Interest
Penalty Not Exceed the Interest
Check this box to set the penalty limit within the total interest amount. If you check this box, the
system will stop applying penalty if the penalty amount exceeds the total interest amount.
Penalty Override Allowed
Check this box to allow penalty override for the accounts associated with this account class.
Redemption Fund Availability
Specify the following details:
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Delayed Payment Applicable
Check this box to indicate that delayed payment is applicable to the accounts associated with this
account class. If you do not check this box, the system will perform redemption on the redemption
date maintained for the account.
Redemption Order
Specify the following details:
Component
Specify the redemption component.
Priority
Specify the redemption priority.
Once you have captured the details, save the maintenance.
3.3 Maintaining KYC- Document Checklist
Oracle Flexcube allows you to maintain document checklist for the customer, based on customer
type and customer category. You can define document checklist for a combination of customer
type and customer category through the Document Checklist Maintenance screen.
You can invoke the ‘Document Checklist Maintenance’ screen by typing ‘STDCSDOC’ in the field
at the top right corner of the Application tool bar and clicking the adjoining arrow button.
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Specify the following details:
Customer Type
Specify the type of customer. The adjoining option list displays the following customer types
maintained in the system:
•
Individual
•
Corporate
•
Branch
You can select the appropriate one.
Customer Category
Specify the customer category. The adjoining option list displays the entire customer category
maintained in the system along with their description. You can select the appropriate one.
Grace days before Expiry
Specify the number of days before the expiry date of a mandatory document during which the
system should consider the document for alert generation for the user.
The default value of this field will be 30. However you can change it.
This is applicable for all mandatory documents that are maintained for the customer Type and
customer category.
Document Details
Documentary Category
Specify the document category. The adjoining option list displays all the document categories
maintained in the system. You can select the appropriate one.
Type
Specify the document type. Based on the document category selected, the adjoining option list
displays the document types. You can select the appropriate one.
Mandatory
Indicate one of the following options from the drop-down list for the document:
Mandatory
Overridden
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Others
You can indicate a document to be mandatory for the type and customer category selected. The
default value will be ‘Overridden’.
After maintaining all the above listed document details, save the maintenance.
The details maintained here get defaulted at the customer and customer account level.
STDDOCBT EOD Batch
STDDOCBT EOD batch will be setup as part of post EOTI for head office branch. This batch will
use the expiry date captured against all mandatory documents in the customer maintenance
screen under documents sub screen.
The batch will check if today’s date is expiry date minus grace days of any mandatory document.
If yes, system will pick the relationship officer linked to the customer record. System will then
insert an alert for that relationship officer with the following description:
Mandatory document of customer id - [customer id] is due to expire in x days, Document Type [document type] Expiry date- [expiry date]
There will be one alert each for every document type that is mandatory.
Alerts for Expired Document
When the mandatory documents maintained at customer maintenance (STDCIF) level for a
customer is about to expire, (based on expiry date captured for the document), system will alert
you about the same.
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The same will be displayed under the below listed path:
My Dashboard > Unprocessed Alerts
When the relationship officer logs into the system, he will be able to see the alert in his
dashboard. He can mark the alert as processed when he is done with processing the alert.
3.4 Maintaining Preferences for Document Delivery Mode
You can maintain account level preferences for document delivery mode and document
preference for statements. For this you need to create a statement extract file as part of
statement processing. The statement extract file defines the output destination and
characteristics of the finished statement.
You can do this through the ‘Customer Document Delivery Mode’ screen. You can invoke this
screen by typing ‘STDACDOC’ at the top right corner of the application tool bar and clicking the
adjoining arrow button.
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In this screen you can perform the following operations:
•
Open a new record
•
Save a record
•
Unlock a record
•
Close a record
•
Reopen a record
•
Authorize a record
•
Query an earlier record
You cannot delete a record after authorization.
Specify the following details:
Account Number
Specify the account number. The adjoining option list displays all the valid customer account
numbers maintained in the system. You can select the appropriate one.
Customer ID
System defaults the Customer ID from 'Account Number’. You cannot modify the same.
Customer Name
System defaults the Customer name from 'Account Number’. You cannot modify the same.
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Customer Type
Select one of the following to indicate the customer type:
•
Retail
•
Commercial
Check Disposition (Current Cycle)
Select one of the following check disposition values for the current cycle from the drop-down list:
•
R - Return checks with statement
•
T - Do not return checks
•
I - Image checks on the statement (Default)
•
S - Return checks with statement, serial sort
Note the following:
•
If you select ‘I’ under check position, additional data will be shown in the ‘Check Image
specification' and 'Check Image Count' drop-down lists.
•
On the other hand, if you select R T and S values under check disposition, the ‘Check
Image specification' and 'Check Image Count' drop-down menus get disabled.
Check Disposition (Next Cycle)
The value in the this field will be moved to the ‘Current Cycle’ field during the BOD of the
Statement Cycle Date and this field will have null values during the BOD of the Statement Cycle
Date.
Example
If the statement cycle date is 17th of every month and there is a change made in the check disposition ‘next
value’ field on the 25th of August, in that case, the value in the ‘current cycle’ field will be extracted on the
statement cycle date i.e. 17th of September.
The ‘current cycle’ field will be updated with the value in the ‘next cycle’ field on the BOD of 18th of
September.
Check Image Specification
This field gets enabled only if you select ‘I’ for check disposition. In that case the available values
under it are:
•
F - Front of check
•
D - Front and back of check
On the other hand, the check Image specification gets disabled when you select the R, T and S
values for check disposition respectively.
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Check Image Count
This gets enabled only when you select ‘I’ in check disposition. 1-10 values are available under
check image count. It remains disabled when you choose R, T and S values for check disposition
respectively.
Enclosure Count
The system automatically generates the enclosure count or the number of checks returned, on
BOD.
Mail code
Select one of the following mail code values from the drop-down list:
•
D - Do not print
•
P - Print and mail
•
N - Print but do not mail
•
F – Foreign Postage, print and mail
•
S – Special Handling (i.e. multiple copies of a statement to go in the same envelope)
Electronic Statement
Check this box if you need electric statement
Create CD ROM
Check this box to create CD ROM.
Oracle Flexcube provides the documentation identification number (DIN) and the
documentation identification date (DIN date) which is required for printing check on statement.
3.4.1 Viewing the Document Delivery Mode Preferences
You can view a summary of all document delivery mode preferences for all customer accounts in
the system, using the ‘Document Delivery Mode Summary’ screen.
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You can invoke this screen by typing ‘STSACDOC’ in the field at the top right corner of the
Application tool bar and clicking the adjoining arrow button.
You can query on records based on any one or all of the following criteria:
•
Authorization Status
•
Account Number
•
Customer Type
•
Record Status
•
Customer ID
Click ‘Search’ button. The system identifies all records satisfying the specified criteria and
displays the following details for each one of them:
•
Authorization Status
•
Record Status
•
Branch Code
•
Account Number
•
Customer ID
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•
Customer Type
•
Check Disposition (Current Cycle)
3.4.2 Maintaining Account Class Transfer
Oracle FLEXCUBE facilitates the change of account class at the customer account level without
changing the customer account number. Depending on the destination account class, system
defaults the reporting GL lines and IC related values. The account class transfer can be initiated
through the ‘Account Class Transfer Maintenance’ screen.
You can invoke the ‘Account Class Transfer’ screen by typing ‘STDACTFR’ in the field at the top
right corner of the Application tool bar and clicking the adjoining arrow button.
The following details are maintained here:
Branch Code
The current branch is defaulted here.
Account
Select the account number which requires an account class transfer, from the adjoining option
list. This adjoining option list displays all valid accounts maintained at the account class level.
Old Account Class
The account class to which the selected customer account belongs is defaulted here.
Currency
The currency of the selected customer account is defaulted here.
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Account Class
Select the new account class to which the customer account has to be transferred, from the
adjoining option list. This adjoining option list displays all valid account class. When the account
class is selected, the system checks whether the new account class is a valid one or not.
Click the ‘Default’ button to generate default parameters.
If the old and new account class are of different type, then the system will display the following
Error Message on Save:
Old and new A/c class belongs to different a/c class types
Failed to Process the Request
Click ‘Ok’ to reset Account Class parameters.
If the old and new account class are of same type, then the system will display the following
Override Message:
Provisioning details should be manually modified, if required
Click ‘Accept’ if you wish to continue. The system will display the following Information Message:
Request Successfully Processed
Click ‘Ok’ to continue. The following GL details are defaulted based on the values maintained at
the Account Class level:
•
Status
•
Credit
•
Debit
Effective Date
The effective date of account class transfer can be based on either next liquidation cycle or
effective value date.
Next Liquidation Cycle
Check this box to indicate that the account class transfer should be effective from the earliest
liquidation date of the products mapped to the account.
Effective Date
Select the effective date for account class transfer from the adjoining calendar.
System displays an error message in the following conditions:
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•
If the specified date coincides with a holiday
•
If the effective date is not provided and the transfer is based on actual date
•
If the selected customer account has an unprocessed record
GL Details
The reporting GL details of the account selected is defaulted here when you click ‘Default’ button.
Preferences
You can specify preferences for your account here.
Check Book
Check this box if you need a Check book to be issued for your account.
Passbook
Check this box if you need a passbook to be issued for your account.
ATM
Check this box if you need to avail an ATM facility for your account.
Status Change Automatic
Check this box if you need automatic status change for your account.
3.4.2.1 ‘Auxiliary’ Tab
Specify the auxiliary details by clicking ‘Auxiliary’ tab in the ‘Account Class Transfer’ screen.
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Check Book Preferences
Maintain the following Check book preferences if you have opted for a Check book for your
account in the ‘Main’ tab.
Auto Re-order Check Required
Check this box to automatically reorder Check books for all accounts belonging to this account
class.
Reorder Check Level
Specify the level at which you need a Check book for the account.
Reorder Number Of Leaves
Specify the number of Check leaves you need in the reordered Check book.
Check Book Name 1
Specify the name used for opening savings account A1. This name will be printed on the Check
book and will be used for all Check transactions.
Check Book Name 2
Specify the name if you need to enter the name of the joint account holder on the Check book, if
the customer account is joint operations account.
ATM Preference
You can maintain the following parameter if the ATM box is checked in the Main screen.
Atm Account No
Specify the valid ATM account number that should be linked to the new account class.
Daily Amount Limit
Specify the daily limit for the amount that can be withdrawn from the ATM.
Daily Amount Count
Specify the daily count for the amount that can be withdrawn from the ATM.
Options
You can maintain the following parameters for your account here.
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Lodgement Book
Check this box if you need a lodgement book to be issued for the account.
Consolidated Cert. Reqd
Check this box if you need a consolidated certificate to be issued for the account.
Back Period Entry Allowed
Check this box if you need back period entries for the account.
Referral Required
Check this box if you need a referral check for your account.
Track Receivable
Check this box if you prefer to track the receivables for the account.
Remarks
Specify the reason for the account class change.
Processed Status
System displays the status of account class transfer here. The drop-down list displays the
following options:
•
Unprocessed–This status is defaulted till the account class transfer is effective.
•
Processed–This status is defaulted when the account class transfer is effective.
3.4.2.2 Maintaining IC Special Conditions
You can maintain the interest and consolidated charges of the account class in the ‘IC Special
Conditions Maintenance’ screen. The system would generate the details by default. You can
manually maintain the products if IC special condition is applicable for this account-account class
combination.
Click ‘Interest’ button in the ‘Account Class Transfer’ screen to invoke ‘IC Special Conditions
Maintenance’ screen.
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The following details are captured here:
Branch Code
The current branch code is defaulted here.
Calculation Account
Select the valid customer account number for calculation from the adjoining option list.
Interest Booking Account
Select the valid customer account number from the adjoining option list.
Interest Start Date
Select to indicate the effective date to generate interest from the adjoining calendar.
Interest Booking Branch
Select to indicate valid Branch for calculating the interest from the adjoining option list.
Interest Statement
Check this box to generate the interest statement.
Charge Booking Account
Select the valid customer account number for booking the charge from the adjoining option list.
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Charge Start Date
Specify to indicate the effective date to generate charges from the adjoining calendar.
Charge Booking Branch
Select to indicate the valid Branch from the option list, for calculating the charge.
Dr Cr Advices
Check this box to generate debit and credit related advices.
Consolidated Account
Select the valid account number from the adjoining option list.
Consolidated charge bank
Select the valid bank from the adjoining option list.
Product Details
You can specify product details for your account here.
Product Code
Select the valid product code from the adjoining option list.
UDE Currency
The system generates the user defined currency type maintained at ‘Interest Product Preference’
level.
Waive
Check this box if you need to waive of interest or charges defined for the selected interest product
at the Interest Product Preference level.
Generate UDE Change Advice
Check this box if you need to generate advice for change in values of the User Data elements for
the account.
Open
Check this box if you need to apply the selected interest product for the account.
3.4.2.3 Maintaining Account Level Charges Conditions
Click ‘Charges’ button in the ‘Account Class Transfer’ screen to invoke ‘Account level charges
conditions’ screen.
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The following details are captured here:
Account Details
You can maintain the account details here.
Branch Code
The current branch code is defaulted here.
Account
The system generates the account number maintained in the ‘Main’ screen of ‘Account Class
Transfer’.
Product Detail
You can specify the parameters related to product here.
Product Code
Select a valid product code from the adjoining option list.
UDE Currency
The system generates the user defined currency type defined for the selected charges product.
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Minimum
Specify the minimum charge that can be applied for the account.
Maximum
Specify the maximum charge that can be applied for the account.
Free Items
Specify to indicate the number of items on which the charges are not levied.
Waive Charges
Check this box if you need to waive the charges defined for the selected charges product at the
account level.
Open
Check this box if you need to apply the selected charges product for the account.
Slab Amount
You can specify the parameters related to slab amount here. You can add additional rows by
clicking the ‘+’ button and delete rows by clicking ‘-’ button.
Slab Amount
Specify an amount slab for the charges maintained at the account level. Rate will be applied for
the amounts less than or equal to the amount slab.
Charge Amount
Specify the charge amount applied for the selected product at the account.
Rate
Specify the rate to be applied for the charges maintained at the account level.
3.4.2.4 Maintaining Account Level Consolidated Charges Conditions
Click ‘Consolidated Charges’ button in the ‘Account Class Transfer’ screen to invoke ‘Account
Level Consolidated Charges Conditions’ screen.
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The following details are captured here:
Account Details
You can maintain the account details for an account here.
Branch Code
The current branch code is defaulted here.
Account
The system generates the account number maintained in the ‘Main’ screen of ‘Account Class
Transfer’.
Product Details
You can specify product details for your account here.
Product Code
Select a valid product code from the adjoining option list.
Currency
The system generates the user defined currency type defined for the selected consolidated
charges product.
Minimum
Specify the minimum consolidated charges that can be applied for the account.
Maximum
Specify the maximum consolidated charges that can be applied for the account.
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Open
Check this box if you need to apply the selected consolidated charges product for the account.
Waive Charges
Check this box if you need to waive the consolidated charges defined for the selected
consolidated charges product.
Discount
You can specify discount details for the consolidated charges applied for the account.
Discount Percentage
Specify percentage of the amount to be discounted from the computed consolidated charges.
Discount Amount
Specify a flat amount to be discounted from the computed consolidated charges.
3.4.2.5 Specifying Statement Details
Click ‘Statement’ button in the ‘Account Class Transfer’ screen to invoke ‘Statement’ screen.
Specify the following parameters for each of the valid account type.
Primary A/c Statement
You can generate account statement periodically for primary account type.
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Type
Select the statement type to be generated from the options. The following values are available for
selection:
•
None–Select this option if you do not need an account statement.
•
Summary–Select this option if you need a brief account statement.
•
Detailed–Select this option if you need a detailed account statement.
Cycle
Select the frequency to generate statement, from the adjoining drop-down list. This list displays
the following values:
•
Annual–Select this option if you need to generate the statement annually.
•
Semi Annual–Select this option if you need to generate the statement half yearly.
•
Quarterly–Select this option if you need to generate the statement quarterly.
•
Monthly–Select this option if you need to generate the statement monthly.
•
Fortnightly–Select this option if you need to generate the statement fortnightly.
•
Weekly–Select this option if you need to generate the statement weekly.
•
Daily–Select this option if you need to generate the statement daily.
On
Select a month, a date or a day to generate statement from the adjoining drop-down list. The
drop-down list displays following values:
•
Displays names of the months when Annual, Semi Annual, and Quarterly are selected at
the ‘Cycle’ level
•
Displays numbers from 1 to 31 when Monthly is selected at the ‘Cycle’ level
•
Displays names of the week days when Fortnightly and Weekly are selected at the
‘Cycle’ level
•
Displays a blank list when Daily is selected at the ‘Cycle’ level
Secondary A/c Statement
You can generate account statement periodically for secondary account type.
Type
Select the statement type to be generated from the options. The following values are available for
selection:
•
None–Select this option if you do not need an account statement.
•
Summary–Select this option if you need a brief account statement.
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•
Detailed–Select this option if you need a detailed account statement.
Cycle
Select the frequency to generate statement, from the adjoining drop-down list. This list displays
the following values:
•
Annual–Select this option if you need to generate the statement annually.
•
Semi Annual–Select this option if you need to generate the statement half yearly.
•
Quarterly–Select this option if you need to generate the statement quarterly.
•
Monthly–Select this option if you need to generate the statement monthly.
•
Fortnightly–Select this option if you need to generate the statement fortnightly.
•
Weekly–Select this option if you need to generate the statement weekly.
•
Daily–Select this option if you need to generate the statement daily.
On
Select a month, a date or a day to generate statement from the adjoining drop-down list. The
drop-down list displays following values:
•
Displays names of the months when Annual, Semi Annual, and Quarterly are selected at
the ‘Cycle’ level
•
Displays numbers from 1 to 31 when Monthly is selected at the ‘Cycle’ level
•
Displays names of the week days when Fortnightly and Weekly are selected at the
‘Cycle’ level
•
Displays a blank list when Daily is selected at the ‘Cycle’ level
Tertiary A/c Statement
You can generate account statement periodically for tertiary account type.
Type
Select the statement type to be generated from the options. The following values are available for
selection:
•
None–Select this option if you do not need an account statement.
•
Summary–Select this option if you need a brief account statement.
•
Detailed–Select this option if you need a detailed account statement.
Cycle
Select the frequency to generate statement, from the adjoining drop-down list. This list displays
the following values:
•
Annual–Select this option if you need to generate the statement annually.
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•
Semi Annual–Select this option if you need to generate the statement half yearly.
•
Quarterly–Select this option if you need to generate the statement quarterly.
•
Monthly–Select this option if you need to generate the statement monthly.
•
Fortnightly–Select this option if you need to generate the statement fortnightly.
•
Weekly–Select this option if you need to generate the statement weekly.
•
Daily–Select this option if you need to generate the statement daily.
On
Select a month, a date or a day to generate statement from the adjoining drop-down list. The
drop-down list displays following values:
•
Displays names of the months when Annual, Semi Annual, and Quarterly are selected at
the ‘Cycle’ level
•
Displays numbers from 1 to 31 when Monthly is selected at the ‘Cycle’ level
•
Displays names of the week days when Fortnightly and Weekly are selected at the
‘Cycle’ level
•
Displays a blank list when Daily is selected at the ‘Cycle’ level
Exclude Same Day Reversal trns from stmt
Check this box to exclude details of the transactions reversed on the same day from the
generated statement.
3.4.2.6 Account Statement for Closed Accounts
Oracle Flexcube allows you to select closed accounts also for the generation of account
statements based on the statement parameters set at account level, in addition to the Open or
active accounts during EOD.
The system generates the account statement though the account is closed, provided the
immediate statement after account closure has not been generated
The system will not generate the account statement, if the account is closed and the immediate
account statement after closure has been generated.
Account statement for a closed account is generated in the generation cycle immediately
following its closure, but not later.
3.4.2.7 Maintaining MIS Details
Click ‘MIS’ button in the ‘Account Class Transfer’ screen to invoke ‘Management Information
System’ screen.
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All the parameters are defaulted here. You can change the values if needed. The following
parameters are maintained:
Branch Code
The current branch code is defaulted here.
Account No
The system generates the account number maintained in the ‘Main’ screen of ‘Account Class
Transfer’.
MIS Group
Select a valid MIS group from the adjoining option list.
Link to Group
Check this box if you need to link MIS group to the account. Any changes to the MIS group would
be automatically applied to the linked account.
Ref Rate Code
Specify a valid reference rate code for the account.
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Calculation Method
Select a method to calculate the rate from the adjoining drop-down list. This list displays the
following values:
•
30(Euro)/360
•
30(US)/360
•
Actual/360
•
LBL_30_EURO_363
•
30(US)/365
•
Actual/365
Ref Rate Code
Select a valid reference type from the adjoining drop-down list. This list displays the following
values:
•
Fixed–Select this option if you need a fixed reference rate for the account.
•
Floating Automatic–Select this option if you need to apply the reference rate maintained
at the account level.
Ref Spread
Specify the reference spread for the account.
Rate Flag
Select a valid rate flag from the options. The following values are available for selection:
•
Pool Code–Select this option if you need to apply the rate maintained for the pool to
which the account belongs.
•
Contract Level– Select this option if you need to apply the rate maintained at contract
level.
Pool Code
Select a valid pool code to which the account class belongs, from the adjoining option list.
Reference Rate
Select a valid reference rate from the adjoining option list.
Transaction MIS Code
The system generates transaction type of MIS code from the Account Class level. You can select
a valid MIS code from the adjoining option list, if needed.
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Composite MIS Codes
The system generates composite type of MIS code from the Customer Maintenance level. You
can select a valid MIS code from the adjoining option list, if needed.
Cost Codes
The system generates cost codes from the Account Class level. You can select a valid cost code
from the adjoining option list, if needed.
3.4.2.8 Maintaining Account Status
Click ‘Account Status’ button in the ‘Account Class Transfer’ screen to invoke ‘Account Status’
screen.
All the parameters are defaulted here. You can change the values, if needed. The following
parameters are maintained
Account
You can maintain account details for your account here.
Branch Code
The current branch code is defaulted here.
Account
The system generates the account number maintained in the ‘Main’ screen of ‘Account Class
Transfer’.
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Account Status
You can maintain account status details for your account here.
Status
The current account status is defaulted here. You can select a valid account status from the
adjoining option list, if needed.
Account class transfer is processed only if the account status is ‘NORM’.
Description
The description of the account status is defaulted here.
GL Lines
You can maintain the credit and debit details of the general ledger reporting lines for your account
here.
Credit
The GL code related to credit is defaulted here. You can select a valid GL code from the adjoining
option list, if needed.
Debit
The GL code related to debit is defaulted here. You can select a valid GL code from the adjoining
option list, if needed.
HO Lines
You can maintain the credit and debit details of the Head Office reporting lines for your account
here.
Credit
The line code related to credit is defaulted here. You can select a valid line code from the
adjoining option list, if needed.
Debit
The line code related to debit is defaulted here. You can select a valid line code from the
adjoining option list, if needed.
CB Lines
You can maintain the credit and debit details of the Federal Reserve reporting lines for your
account here.
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Credit
The line code related to credit is defaulted here. You can select a valid line code from the
adjoining option list, if needed.
Debit
The line code related to debit is defaulted here. You can select a valid line code from the
adjoining option list, if needed.
3.4.3 Processing Account Class Transfer
Oracle FLEXCUBE facilitates the change of account class at the customer level without changing
the customer account number. Depending on the destination account class, system defaults
reports the reporting GL lines and IC related values.
3.4.3.1 Processing EOD Batch
During IC EOD process, system considers interest accrual for the back value dated transactions
carried out prior to account class transfer, and computes the interest from the effective date of
transfer based on new account class values. If the value date of the back value transaction is
before the effective date of transfer, then the system does not compute interest for the period
between value date and effective date.
System does not process IC calculation of back valued UDE change, back value dated
transaction, CIF type change and bulk change of the old account class.
3.4.3.2 Processing BOD Batch
During BOD process, system initiates the IC online liquidation of interest accrued on various
products for all the customer accounts in the account class, till the effective date of account class
transfer. Using gateway infrastructure, system authorizes and changes the account class based
on the parameters maintained at the account class transfer level. However, GL balance of the
accounts processed for account class transfer would be considered for the next day EOC.
Note the following:
•
Transfer of the account class would be effective only after the liquidation of customer
accounts.
•
Error log is written for the customer account which has failed in the account class
transfer.
When account class transfer maintenance is saved, the system will enforce restriction and display
an error message in following conditions:
•
If one of the mask components of the customer account is Account class
•
If dual-currency is enabled for the old account class
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•
If the account is already linked in ILM structure
•
If the old account class is deposit type
•
If the new account class has customer or currency restriction on the selected customer
and account currency respectively
3.4.4 Viewing Account Class Transfer
You can view a summary of Account Class Transfer maintained at the ‘Account Class Transfer’
level using ‘Account Class Transfer’ summary screen. You can invoke the ‘Account Class
Transfer’ summary screen by typing ‘STSACTFR’ in the field at the top right corner of the
Application tool bar and clicking the adjoining arrow button.
You can view records based on any or all of the following criteria:
Authorization Status
You can view records based on the authorization status of the account class transfer by selecting
an option from the adjoining drop-down list. This list provides the following options:
•
Authorized–Select this option if the account class transfer is Authorized.
•
Unauthorized–Select this option if the account class transfer is unauthorized.
Branch Code
Select a valid branch code if you need to view records based on the branch code of the account.
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Old Account Class
Select a valid account class if you need to view records based on the account class from which
the account was transferred, from the adjoining option list.
Next Liquidation Cycle
Check this box if you need to view records based on status of liquidation cycle.
Record Status
You can view records based on the record status of the account class transfer by selecting an
option from the adjoining drop-down list. This list provides the following options:
•
Open–Select this option if the account class transfer is not effective.
•
Closed–Select this option if the account class transfer is effective.
Account Class
Select a valid account class if you need to view records based on the account class to which the
account is transferred, from the adjoining option list.
Account
Select a valid account number if you need to view records based on the account class for which
the account class transfer is applied from the adjoining option list.
Click ‘Search’ button. The system identifies all records satisfying the specified criteria and
displays the following details for each one of them:
•
Authorization Status
•
Record Status
•
Branch Code
•
Account Class
•
Old Account Class
•
Account
•
Next Liquidation Cycle
•
Effective Date
3.4.5 Maintaining Narratives
The ‘Narrative Maintenance’ screen allows you to define the format of a Detailed Account
Statement.
Invoke the ‘Narrative Maintenance’ screen, by typing ‘CSDSTNAR’ in the field at the top right
corner of the Application tool bar and clicking the adjoining arrow button.
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If you are defining the details of a new record, choose new from the Actions Menu, or click new
icon from the toolbar. The ‘Narrative Maintenance’ screen is displayed without any details.
After you have entered all the details of a record, save the record using one of the following
methods:
•
Click Save icon in the toolbar
•
Select Save from the Actions Menu
While maintaining narratives, if you choose the narrative type for a module the prompt codes
maintained for this module are displayed. You can choose the relevant prompt code from the
option list.
For the FT module, the prompt codes can be the following:
•
FT-EVENTDESC
•
FT-USERREFNO
For the above prompt codes you have to enter the descriptions in the desired language. For
instance the description for FT-EVENTDESC can be maintained as EVENT DESCRIPTION in the
English language.
The Account statement for the above maintenance will look like EVENT DESCRIPTION –
REVERSAL, where reversal is the actual event happening. The word REVERSAL itself is picked
up from the same screen for Event type of narratives.
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The same logic applies to the other type of narratives
3.4.6 Maintaining Customer Instruction Details
Instructions Maintenance screen allows users to maintain instructions for customers with the
current branch as the local branch.
Invoke this screen, by typing ‘CSDINSTR’ in the field at the top right corner of the Application tool
bar and clicking the adjoining arrow button.
Customer Number
Specify the required Customer Number from the list of values maintained.
Customer Name
The name of the customer is displayed here.
Instruction Id
Unique ID for the instruction is displayed here.
Instruction Date
Specify the date on which the instruction is added. You can select the date from the adjoining
calendar.
Instruction Expiry Date
Specify the date on which the instruction will expire. You can select the date from the adjoining
calendar.
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Instruction Description
Specify the description of the Actual Instruction.
3.4.6.1 Viewing Customer Instructions
All the instructions maintained in the Instructions Maintenance screen can be viewed in the
Customer Instructions View screen. To invoke this screen, specify the Customer number,
Contract reference number or Account number and press the hotkey F6.
If F6 is pressed form customer account number field, system fetches all the instructions of
customer of the selected customer account. If F6 is pressed from a contract reference number
field, system fetches all the instructions of the counterparty of the contract. If F6 is pressed form
customer field, system fetches all the instructions of customer of the selected customer.
The Customer Instruction View screen will be launched with all the instructions maintained for the
customer.
The following fields can be viewed in this screen:
•
Customer Number
•
Customer Name
•
Instruction Id
•
Instruction Date
•
Instruction Expiry Date
•
Instruction Description
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3.4.6.2 Viewing the Instructions Summary
You can view the summary of instructions in the ‘Instructions Summary’ screen. It displays the
status of the records maintained, whether it is authorized, unauthorized or rejected.
You can invoke this screen by typing ‘CSSINSTR’ in the field at the top right corner of the
Application tool bar and clicking on the adjoining arrow button.
To view the summary of instructions, you can perform a search based on any of the following.
Authorization Status
Select the Authorization status of the instruction as:
•
Authorized
•
Unauthorized
Record Status
Select the record status of the instruction as:
•
Open
•
Closed
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Customer number
Select a Customer number from the list to view the instructions maintained for that customer. The
following details of the record get displayed.
•
Authorization Status
•
Record Status
•
Instruction Details
This facility is generic for all the screens, but you can make modifications for these
instructions but for mashreq , these instructions once authorized can neither be modified nor be
deleted.
3.4.7 Maintaining Location Details
While maintaining Customer Information details through the CIF Maintenance screen, in addition
to indicating the name of the country in which your customer resides you can also choose to
specify the name of the region or locality where your customer stays. For instance, Silas Marner,
a customer of your bank is a Londoner, Great Britain is his country of residence. He lives in the
northern part of London; therefore North London becomes the location where he resides.
Location codes, along with a brief description of the locality can be maintained through the
‘Location Details’ maintenance screen.
Invoke the ‘Location Maintenance’ screen, by typing ‘STDCULOC’ in the field at the top right
corner of the Application tool bar and clicking the adjoining arrow button.
Location Code
You can capture a unique three-character code to identify the locality where the customer
resides.
While maintaining customer information details and associating a location code with a
Customer and Country Code combination, a list of all the valid location codes you have
maintained in this screen will be available in the option list for the Location Code field. You can
select the appropriate code.
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Description
You can also associate a brief description with the location code. This description is for
information purposes only and will not be printed on any customer correspondence.
While maintaining the Customer Short Name in the ‘CIF Details’ screen the system
automatically appends the Location code to the customer short name when you associate the
appropriate Location Code with the Customer Code.
3.4.8 Capturing Algorithm Details in Oracle FLEXCUBE
In Oracle FLEXCUBE, you can choose to generate check-digits for Customer Accounts based on
the algorithm of your choice. You can define algorithms of your choice through the ‘Algorithm
Maintenance’ screen. Invoke this screen by typing ‘CSDALGMT’ in the field at the top right corner
of the Application tool bar and clicking the adjoining arrow button.
In this screen, you should specify the following details:
•
The Name of the Algorithm. This will uniquely identify the algorithm in Oracle FLEXCUBE
•
A brief description of the algorithm
After you capture the details of a new algorithm you must ‘write’ the algorithm through the
‘Algorithm Procedure Generation’ screen
3.4.8.1 Generating Procedure for Algorithm
For every algorithm that you define through the ‘Algorithm Maintenance’ screen must write the
algorithm generation rule through the ‘Algorithm Generation Input’ screen.
Invoke this screen by typing ‘CSDALGGN’ in the field at the top right corner of the Application tool
bar and clicking the adjoining arrow button.
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Since the access to this screen is restricted to only a few authorized users at your branch level,
you will be allowed to invoke the screen only if you have the requisite rights.
In this screen, you can specify:
•
The name of the algorithm for which you are writing the algorithm generation rule. A list of
all the algorithms you have maintained through the ‘Algorithm Maintenance’ screen is
displayed. You can select the appropriate
•
The Function Type, which specifies the type of the function using the algorithm. The
options available are:
¾ Validation - indicates that the function is using the algorithm to validate the ‘input’
string. For all such functions, the input string is validated as being True or False depending
upon whether the validation was a success or a failure
¾ Check Digit Generation - indicates that the function is used for the generation of check
digit using the algorithm. Such functions will take the input string without the check digit and
return the check digit
You must enter the algorithm rule in the form of PL/SQL code. After writing the PL/SQL code,
click ‘Execute’ button to compile the code. The algorithm rule is validated by the system and the
success or failure message is shown in the Error editor. Click ‘Errors’ button to view the errors.
If any checks fail, you must alter the statement so that the validation can be made successfully.
The algorithm is generated on Authorization of the rule.
Click the ‘Clear’ button, the Algorithm Rule editor and the Error editor will be cleared for you to
enter a new rule in the field.
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The System provides two pre-defined key elements both for Check Digit Generation and
Validation type of algorithms. They are:
•
l_branch_code
•
l_customer_no
You will not be allowed to enter the following keywords in an Algorithm Rule:
•
ROLLBACK
•
COMMIT
•
DECLARE
•
DELETE
•
UPDATE
•
INSERT
Once defined, you will not be allowed to unlock and amend the following fields:
•
Algorithm Rule
•
Algorithm Description
•
Function Type
You can refer the Clearing user manual for more information
3.4.9 Maintaining Turnover Limits
You can maintain turnover limits for a given period of time using the ‘Turnover Limit Maintenance’
screen. You can attach these limits to an account class and thereby track the turnover on all
accounts under the account class.
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You can invoke the ‘Turnover Limit Maintenance’ screen by typing ‘STDTOLMT’ in the field at the
top right corner of the Application tool bar and clicking on the adjoining arrow button.
Here, you need to specify the following details.
Limit Code
Specify a unique code used to identify turnover limit.
Description
Specify a brief description associated with the turnover limit.
Period Details
You can specify the following details pertaining to the period for limit application.
Period Code
Specify a unique code to identify the financial period for which you wish to maintain turnover
limits.
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Start Date
Specify the start date of the financial period, using the adjoining calendar.
End Date
Specify the end date of the financial period, using the adjoining calendar.
You can maintain multiple period codes. However, the periods cannot overlap.
Limit Amount Details
You can specify the following details pertaining limits applicable on the period code.
Limit Currency
Specify the currency of the limit amount. This adjoining option list displays all valid currency
codes maintained in the system. You can choose the appropriate one.
Limit Amount
Specify the limit amount applicable of the financial period.
Note the following:
•
You can increase or decrease the maximum turnover limit as part of record modification.
The modified limits will be applicable only for subsequent transactions.
•
Unutilized limit amount does not get carried forward to the next period.
3.5 Maintaining Deposits Instructions
You can maintain deposits instructions for auto created deposits. The values you specify here will
override the parameters you have maintained in the Account Class maintenance. Invoke the
‘Deposits Instruction’ screen from the Application Browser to maintain the deposits instructions
specifically for the auto created deposits.
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Type ‘ICCINSTR’ in the field at the top right corner of the Application tool bar and click the
adjoining arrow button
You can set the terms and a condition for a deposit as follows:
•
Account Number – This is the account number of the deposit
•
Account Class – This is the account class to which the account is linked
•
Customer Number – The customer for whom you are maintaining the deposit instructions.
•
Sweep to Account – Indicate the account to which the sweep is carried out
•
Amount – This is the deposit amount
•
Minimum Required Balance – The minimum balance indicates that only the amounts
above this limit will be used for auto creating deposits
•
Source Code – The code assigned for the sweep
•
External Reference Number
•
Start Date – The instructions will be valid from this date
•
Branch Code – The branch code of the branch which is to be associated with the account
•
Sequence Number – The system generated sequence number for the instruction you are
maintaining
•
Currency Code - The Currency of the particular account
•
Deposit Currency – The currency in which the deposit is made
•
Tenor – The tenor for the deposits that are opened under an account class
•
Sweep Multiple of – The sweep can only be in multiples of the sweep specified
•
Retry Till Date – The instructions specified will be invalid after this date. Any failed
sweeps after this date will not be picked up for processing the next day
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4. Processing Referrals in Oracle FLEXCUBE
4.1
Introduction
Referral refers to the process of handling customer transactions, which force the accounts
involved in such a transaction to exceed the overdraft limit. Examples of typical transactions,
which force an account to move into overdraft, are Payment and Collections, Funds Transfers,
Standing Instructions or Clearing transactions. In Oracle FLEXCUBE, if an account involved in a
transaction moves into overdraft, it is sent to the Referral Queue.
You can invoke this screen by typing ‘STSREFQU’ in the field at the top right corner of the
Application tool bar and clicking the adjoining arrow button.
In this screen the following details of the account are displayed:
•
The account Branch and Branch code
•
The Account Number
•
The Name of the customer who holds the account
•
The Current Balance in the account. This includes the aggregate of debit, credit,
uncollected, unauthorized, authorized and unposted transactions
•
The amount available for withdraw
•
The overdraft limit of the account. This is inclusive of the sub-limit
•
The Credit Rating or the credit worthiness of the account holder
A charge, fee or interest debited to the customer account will not be referred to the Referral
Queue
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Using the Referral Queue, you can view details of all transactions processed during the day due
to which the account has moved into overdraft. For example, Silas Marner’s savings account has
a balance of 1000 Euro (with no O/D facility). There are five checks of 300 Euro each drawn on
the account on the same day. On double clicking on Silas Marner’s account number in the
Referral Queue, the details of all five checks will be displayed for your perusal in the Referral
screen.
You can invoke this screen by typing ‘STDREFQU’ in the field at the top right corner of the
Application tool bar and clicking the adjoining arrow button.
You will be able to view the following details about the entries which have been posted and those
that are not to post:
•
The Posting Date
•
The Contract Ref No/DD Reference Number
•
A brief description about the Referral
•
The amount, which is to be debited from the customer account
•
Pay
•
Un pay
The default option is to approve (Pay) the check/DD amount. On occasion you may want to
‘unpay’ or reject a check/DD. You will be allowed to levy charges both for approving as well as
recalling/rejecting checks. There are no limits on the charges for recalling a check but you can
levy approval charges for a maximum of three transactions only. The charges for each
accept/reject are computed on the basis of the IC Charge Rule linked to the customer account.
You will not be allowed to recall or unpay future dated transactions (typically future dated
fund transfers or standing orders). The transaction will be initiated and entries posted passed only
if the referral decision is to pay.
Each time you choose to reject a transaction you will have to indicate the reason for rejecting the
transaction. A list of Reason Codes is available in the option list. You can select the appropriate.
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A transaction is considered for charging only if the Waive Charge option has not been enabled for
a particular Reject Code. You can enable the option if the charge is to be waived.
4.1.1 Maintenance Required for Referral Processing
For the successful processing of referrals in Oracle FLEXCUBE, you will need to maintain the
following details.
4.1.1.1 Enabling Referral Required Option
You will need to enable the Referral Required option in the following maintenance screens:
•
Customer Account Class Maintenance - Enabling this option would indicate whether a
referral check should be performed on accounts belonging to the account class.
Consequently, the system checks the available balance (not the current balance) while
performing the referral checks for all transactions involving the account.
•
Customer Accounts Maintenance - The Referral Required option is defaulted from the
account class linked to the account. However, you can change it for a specific account. If
an account is marked for referral, the details of transactions resulting in the account
moving into Overdraft will be referred to the Referral Queue.
•
Product Preferences screens of the Funds Transfer, Standing Instructions, Payment
and Collections modules and the Product Definition screen of the Clearing module.
While maintaining the details of an FT. SI, PC or CG product you can indicate whether
transactions involving the product need to be considered for referral checks. Enabling this
option indicates whether the product needs to be considered for referral. If a product is
marked for referral, the details of transactions resulting in the account (involved in the
transaction) moving into Overdraft will be sent to the Referral Queue.
4.1.1.2 Specifying Referral Cut-off Time
In branch parameter, you have to specify the referral cut-off time for accepting / rejecting
transactions in the referral queue.
In case a transaction is rejected from the referral queue after the cut-off time then system
displays the following override message:
‘Rejected after cut off time`
Transactions are accepted into the Referral Queue even after cut-off time if account goes into
overdraft.
4.1.1.3 Enabling Netting Required Option
If linked accounts are marked for referral you can choose to consolidate the balances in all the
linked accounts before performing the referral check. To process linked accounts which are
marked for referral you will need to enable the Netting Required option in the following screens:
4.1.1.4 Enabling Limit Maintenance Screen
Enabling this option indicates that the netting of balances is allowed for accounts linked to the
credit line. To pool balances across accounts you may need to link a common Credit Line across
accounts where balances are to be pooled. Therefore, you will need to indicate whether balances
for the credit line and the respective accounts should be netted. As a result, while performing the
limits check for accounting the system will take into consideration the collective balance across all
accounts linked to the line.
EXAMPLE
Let us assume that Silas Marner holds three accounts with your bank
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1. SA0000121
2.
SA0000122
3.
SA0000123
All three are linked to the credit line SA_Pool. The credit utilization limit you have offered him is USD 10,000.
The Available Balance in each of the account is as follows:
SA0000121
SA0000122
SA0000123
Available Balance
USD 1000
USD 2500
EUR 3000
Debits due to transactions
processed today
- 9000
NA
NA
Sum of debits for today
- 8000
+ 2500
+ 3200 (in
USD)
Total Debit across accounts = - USD 2500 (8000 – 5700)
After pooling Mr. Marner still has a credit utilization limit of USD 7, 700 (10000 – 2300)
If you have defined temporary overdraft limits for the accounts, and the temporary OD limit forms
a part of the netting, the temporary OD limit will not be considered for netting.
Rules for Set off for principal in referrals
When customer accounts are linked for principal set-off, the Available Balance (summed for all
accounts in the arrangement) plus the Overdraft Limit (for the main account) and the Sub limit (for
the main account) minus the Total transactions received (on all accounts) is less than zero.
All transactions received are ‘referred’ even if a transaction is on an account, which has sufficient
credit balance to pay the transaction.
If an account is set for principal, it means that it is automatically set for interest pooling too.
However, if an account is marked only for interest set off the system does not perform the
principal set off for referral.
Account Limits sub-screen of the Customer Account Maintenance screen
The Netting Allowed option is defaulted from the Credit Line associated with the customer
account. If you change the default option the system displays an override message.
Liability Maintenance sub-screen of the Customer Information screen
The netting option is defaulted to the Liability Maintenance sub-screen of the Customer
Maintenance screen. This option is defaulted from the Liability Code (which is linked to the Credit
Line) that you associate with the CIF ID. If you change the default, the system displays an
override message.
4.1.1.5 Future-dated Funds Transfers (FT)
Entries are not passed for future dated FTs and SIs in case of insufficient funds. Such
transactions are moved to the Referral Queue for Approval (pay) / Rejection (un-pay). The pool
balance defined in the LM Structure Maintenance is the balance, which is considered for OD.
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Status
If accounting entries have not been passed
Resulting Action
Accept – the accounting entries are passed and the IC Charge counter is updated.
Reject – No resulting action.
If you have not performed any action on the contract, the transaction is resubmitted for
processing the next day.
4.1.1.6 Standing Instructions (SI)
Standing instructions are sent to Queue when sufficient funds are not available in the customer’s
account
Status
If accounting entries have not been passed
Resulting Action
Accept - the accounting entries are passed and the IC Charge counter is updated
Reject – No resulting action
4.1.1.7 Payments and Collections (PC)
If you have enabled the Override Overdraft option as a preference while defining Outgoing
Payments or Incoming Collection products the transactions involving the products will be
processed regardless of the overdraft status. Else, such transactions will be sent to the Credit
Exception queue and to the Referral queue as well. Upon Accepting or Rejecting a transaction in
the Referral Queue, these transactions are processed in the same manner as any other
transaction in the Credit Exception queue.
For further details refer to the processing transactions in the Credit Exception Queue refer to the
Processing Credit Exceptions section in the Processing a Payment or Collection Transaction
chapter of the Payment and Collections manual.
4.1.1.8 Clearing (CG) Transactions
If the fund available in the customer account are insufficient, the clearing transaction is processed
(i.e., the relevant accounting entries are passed) and the transaction is sent to the Referral
Queue.
If the transaction is rejected, the entries are reversed. The status of the transaction is updated to
‘Dishonored’ in the clearing log. In case the transaction is accepted, no processing is required
apart from updating the charge counter.
If the account goes into overdraft, all processed transactions for the day with transaction code
marked for referral are moved to the Referral Queue. However, transactions which have already
been accepted will not be marked for referral again.
If a transaction is to be marked for referral, the transaction details are stored in a separate table.
The details in the referral screen are displayed from this table.
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Note that transactions from Savings module will appear in the ‘Posted’ tab.
You can get accounting entries reversed or confirm for the overdrawn account using the ‘Intra
Day Batch Start’ screen. You can invoke this screen by typing ‘BABIDBAT’ in the field at the top
right corner of the Application tool bar and clicking the adjoining arrow button.
Specify the following information.
Function
Specify ‘CSREFQPR’ or choose this value from the adjoining option list.
Click ‘OK’ button to run the batch.
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5. Provisioning for Customer Accounts
5.1
Introduction
Your bank may wish to set up certain guidelines according to which provision must be made for
outstanding overdrafts on customer accounts.
For instance, it may be necessary to set the provisioning amount for an account in respect of
which there is an outstanding overdraft, based on the status of the account, as well as the
financial standing of the customers.
You might also wish to include exposure due to loans issued to a customer, as well as total
outstanding overdraft in all accounts of a customer, or a group of customers as a whole, and
assign the status of all loans issued to the group as well as all accounts under a group, as the
worst status among all loans and accounts, belonging to the group.
This chapter explains how you can use the system to perform the processes related to
provisioning for customer accounts.
In order to maintain provisioning guidelines, you must
•
Specify whether you wish to track the status of customer accounts and loan contracts at
a customer group/CIF level, or at the level of individual contracts or accounts, for your
branch.
•
Set up the categories under which you wish track exposure and specify the provisioning
percentages for each exposure category type
•
Maintain the logic according to which the exposure category would be arrived at, based
on the customer type, and the amount limits applicable for each customer type.
•
Set up classifications for considering the financial standing of customers, for the purpose
of status processing
•
Set up the customer groups for which you wish to track exposure as a whole
•
Set up rules for deriving the status of accounts for a group or CIF
•
Set up rules for deriving the provisioning amount, for accounts using an account class
•
Set up the frequency at which the provisioning batch would be executed, if the status
processing is done at group/CIF level
5.1.1 Specifying Basis for Status Processing
In the Branch Parameters, you can indicate the basis upon which status processing must be done
at the branch, for customer accounts as well as loan contracts.
Status processing can be done either at the level of individual contracts and accounts, or at a
customer group or CIF level.
5-1
5.1.1.1 Status Processing at Group/CIF Level
If you opt for group or CIF-level processing, it is done in two stages:
•
The worst status among all loan contracts and accounts under a specific customer group
or CIF is arrived at
•
All accounts and contracts involving the customer group or CIF are then moved to the
worst status that was arrived at. The individual status of the account and contract, apart
from the worst status being assigned, is also captured and displayed in the respective
account and contract screens.
5.1.1.2 Processing at Individual Contract/Account Level
If you opt for status processing at individual contract/account level, the status of each contract or
account would be assigned according to the status processing parameters that are operative for
the contract or account.
For details about the Branch Parameters screen, refer the Core Services user manual.
5.1.2 Setting up Customer Groups for Provisioning
You may wish to track exposure due to loans issued to a group of customers as a whole, and
assign the status of all loans issued to the group as the status of the loan with the worst status,
among those issued to the group.
You may similarly wish to include the exposure due to outstanding overdraft in respect of a group
of customer accounts as a whole, and assign the status of all customer accounts belonging to the
group as the status of the customer account with the worst status among the accounts and loans
belonging to the group.
You can set up such customer groups, for tracking exposure due to loans as well as overdraft
customer accounts, in the ‘Group Code Maintenance’ screen. Invoke this screen by typing
‘STDGRMNT’ in the field at the top right corner of the Application tool bar and clicking the
adjoining arrow button.
Each group code that you define is associated with an appropriate exposure category that must
be used to track exposure due to loans issued to customers in the group, as well as customer
accounts with outstanding overdrafts.
The exposure category for a group is either derived from the logic maintained in the Exposure
Type Category Linkage maintenance for the group type, or explicitly specified. If it is derived, it is
displayed in this screen, by the End of Day batch program. The type of the group indicates the
type of customers that belong to the group – retail, corporate, Charge Clearing or Tax. If no logic
has been maintained in the Exposure Type Category Linkage for the group type, you can indicate
the applicable exposure category for the group.
5-2
Group Code
When you maintain CIF details for customers, in the Customer Information Maintenance screen,
you can specify the customer group to which the customer belongs, for provisioning and status
processing. You must specify a group code defined for a group type that is the same as the
customer type, for instance, if the customer is a retail customer, you must specify a group defined
for retail customers.
Group Status
All loans and overdraft accounts issued to customers in the group will be assigned the same
status, which will be the status of the loan/overdraft account with the worst status among those
issued to customers in the group. The Group/CIF and the loan contracts and overdraft accounts
are all updated with this worst status if they have been marked for automatic status processing.
The individual status for the accounts and loan contracts (apart from assigning the worst status)
is also captured and displayed. In the Group Code Maintenance screen and the CIF
Maintenance screen, the status for the group is displayed, as well as the date since which the
current status came into effect.
For details about loan status processing and provisioning, consult the Loans user manual.
5.1.3 Setting up Customer Classifications for Status Processing
You can set up the different classifications under which the financial standing of the customer
would be considered, for status processing. You can set up these classifications in the ‘Customer
Classification Details’ screen. You must specify an appropriate classification code and
description.
You can invoke this screen, by typing ‘STDCCMNT’ in the field at the top right corner of the
Application tool bar and clicking the adjoining arrow button.
For instance, you could set up the following classifications:
•
Good – for customers with no bad loans and no accounts with outstanding overdrafts
•
Unstable – for customers with a few bad loans and accounts with outstanding overdrafts
•
Not Good – for customers with many bad loans and accounts with outstanding overdrafts
•
Deteriorate – for customers with mostly bad loans and accounts with outstanding
overdrafts
•
Bad – for customers with only bad loans and accounts with outstanding overdrafts
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Customer Classification
When you specify CIF details for a customer in the Customer Information Maintenance screen,
you can also specify the appropriate classification for the customer.
Description
Enter a description for the classification.
5.1.4 Setting up Exposure Categories
You can maintain the different categories under which you wish to track total exposure due to
loans issued to customers in customer groups or CIF’s, as well as due to total overdraft in
accounts belonging to customer groups or CIFs, for the purpose of ascertaining the amount of
provisioning required.
You can maintain such exposure categories in the ‘Exposure Category Maintenance’ screen, by
specifying the name of the exposure category, and a short description.
Invoke this screen by typing ‘LDDECMNT’ in the field at the top right corner of the Application tool
bar and clicking the adjoining arrow button.
You can view the summary of the exposure categories in the ‘Exposure Category Maintenance
Summary’ screen.
5.1.4.1 Specifying Status-wise Provisioning Percentages for Each Exposure Category
After you have maintained exposure categories, you must maintain the appropriate provisioning
percentages to apply to each exposure category, for contracts as well as accounts in each of the
statuses. You must also maintain the applicable discount percentages. You can do this in the
‘Exposure Category Provisioning Percent Maintenance’ screen, where you can specify the
applicable provisioning percentage and discount percentage for each status.
5-4
Invoke this screen by typing ‘LDDPRVMN’ in the field at the top right corner of the Application tool
bar and clicking the adjoining arrow button.
You can view the summary of the provisioning details in the ‘Exposure Category Provisioning
Percent Maintenance’ Summary screen.
Invoke this screen by typing ‘LDSPRVMN’ in the field at the top right corner of the Application tool
bar and clicking the adjoining arrow button.
For contracts and accounts involving a customer whose exposure is being tracked under the
exposure category, the applicable provisioning percentage (as well as the discount percentage) is
picked up from this maintenance, if not specified at contract input (or in the case of accounts, in
the Customer Account Maintenance).
5-5
5.1.4.2 Specifying Logic for Deriving Exposure Category
After you have maintained exposure categories, you must also specify how the system would
derive the exposure category under which contracts and accounts must be tracked. The
exposure category can be derived from the following parameters:
Category Type
You may wish to track the exposure in respect of customers from different categories such as
retail or corporate, under different exposure categories.
Amount Limits
You may wish to specify an amount range within which the total exposure would be tracked, for
the customer or group.
In the ‘Exposure Category - Category Type Linkage’ screen, you can link the exposure category
to be used for tracking different customer category types and total exposure in respect of a
customer group.
Invoke this screen by typing ‘LDDETMNT’ in the field at the top right corner of the Application tool
bar and clicking the adjoining arrow button.
You can view the summary of the exposure category linkages in the ‘Exposure Category Category Type Linkage Summary’ screen.
5-6
Invoke this screen by typing ‘LDSETMNT’ in the field at the top right corner of the Application tool
bar and clicking the adjoining arrow button.
Category Type
You must specify the customer category type, for which you wish to link the appropriate exposure
category type.
Basis Amount
You must specify the basis amount range, within which the total exposure will be tracked, using
the exposure category that you have associated, for the customer category type.
For all slabs except the first one, the To Amount of the previous slab must also be equal to the
From Amount of the slab.
The To Amount of a slab must be equal to or greater than the From Amount of the same slab.
Exposure Category
You can specify the exposure category that is to be used to track the total exposure, within the
basis amount range, for the customer category type you have specified.
When the exposure category for a CIF or customer group is derived according to the logic
maintained in the Exposure Category Type Linkage screen, the outstanding overdraft in all
accounts belonging to the group/CIF, as well as the exposure due to loans issued to the group /
CIF is summed, to compute the total exposure.
5-7
5.1.4.3 Specifying Exposure Category for Customer
When you maintain CIF details for customers, in the Customer Information Maintenance screen,
you can specify the exposure category under which exposure due to loans issued to the CIF will
be tracked. The exposure category is derived by the End of Day batch program and displayed, if
the applicable logic has been maintained for the specified customer provisioning group, in the
Exposure Type Category Linkage maintenance. If no logic has been maintained for the group,
you can specify the applicable exposure category.
5.1.5 Maintaining Rules for Provisioning
For each account class for which you have defined account provisioning to be applicable, you can
define the rules according to which the provisioning amount would be computed, when applied to
an account using the class. You can define the provision rules in the Account Class Provisioning
Rule Maintenance screen.
Invoke this screen by typing ‘LDDPRULE’ in the field at the top right corner of the Application tool
bar and clicking the adjoining arrow button.
5-8
To define rules, you can use the following elements, for the account for which provision is being
made:
•
Outstanding Balance ACY – This is the book-dated debit balance, in account currency,
in the account for which provision is being made
•
Outstanding Balance LCY – This is the book-dated debit balance, in local currency, in
the account for which provision is being made
•
Receivable Interest – This is the interest receivable on the account for which provision is
being made
•
Accrued Interest – This is the interest that has been accrued but not liquidated as yet in
the account for which provision is being made; typically, the interest that has accrued
during the current liquidation cycle
•
Receivable Interest LCY – This is the interest receivable, in local currency, on the
account for which provision is being made
•
Accrued Interest LCY – This is the interest that has been accrued but not liquidated as
yet, in local currency, on the account for which provision is being made
•
Account Status – This is the user-defined status for the account for which provision is
being made
•
Exposure Category– This is the exposure category of the account for which provision is
being made. It is picked up from the account details; if it has not been specified in the
account details, it is picked up from the maintenance for the CIF or customer group to
which the account belongs.
•
Risk-Free Exposure Amount – This indicates the risk-free amount (collateral) specified
in the details of the account for which provisioning is being made.
5-9
•
Provisioning Percentage – The provisioning percentage is generally picked up from the
account details. If not specified in the account details, it is picked up from the Exposure
Category Provisioning Percentage maintenance, for the exposure category of the
customer of the account and the account status.
•
Discount Percentage – The discount or loss percentage is used to compute the
recoverable value of the account for which provision is being made. It is picked up from
the account (if specified in the account details) or from the Exposure Category
Provisioning Percentage maintenance, for the exposure category and status of the
account for which provision is being made.
•
Status Seq – This indicates the sequence number that represents the status, as defined
in the Status Definition. It can be used with arithmetic operators for ease of status rule
definition.
5.1.6 Derivation Rules for Status Change
For accounts, the basis for processing of status changes is governed by an attribute that you set
in the Branch Parameters. You could opt for status processing at a group or CIF level, or at
contract-level.
If processing is done at a customer group or CIF level, it is done in two stages:
•
The worst status among all accounts and loan contracts belonging to the customer group
or CIF is arrived at
•
All accounts and contracts belonging to the customer group or CIF are then moved to the
worst status that was arrived at
In the Status Rule Derivation screen, in the Derivation Rule field, you can define the conditions
according to which the status of all accounts using an account class (the aging analysis) could be
tracked. For each account class, you can maintain a derivation rule, which would be used during
status processing to arrive at the status of each account (if status processing is at a contract
level) or the worst status among all accounts and loans belonging to groups or CIF level (if status
processing is at a Group/CIF level)
To define the derivation rule, you could use a combination of multiple elements, and arithmetic
and logical operators. The following elements may be used:
•
Frozen
•
Dormant
•
Nodebits
•
Nocredits
•
Stoppayment
•
Current Status
•
Customer Classification
5-10
In addition, the following elements will also be available for processing:
•
OD (overdraft) Days
•
Inactive Days
•
Overline Days
•
TOD (Temporary Overdraft) Days
For details regarding the maintenance of other status control parameters in the Status Rule
Definition screen, refer the chapter Maintaining Mandatory Information in this user manual.
5.1.7 Provision Processing for Accounts
Provision processing for customer accounts is only done if indicated in the account details.
Provision processing depends upon the status processing for accounts.
The Provisioning Batch
For accounts for which provisioning has been indicated, a batch process is run subsequent to the
following processes, to perform provisioning:
•
Status processing for accounts
•
Interest and Charges (IC) batch process
•
The Automatic Daily Contract Update process in the Loans module
To trigger the provisioning batch, you can use the Provisioning Batch screen. When the batch is
triggered, the provisioning events SPRO (provision) and SPWB (write back) are executed.
5.1.7.1 Specifying Frequency at which Provisioning Batch is Executed
To recall, provision processing depends upon status processing for accounts and contracts. The
provisioning batch executes after the status processing batch, as explained in the previous
section. If status processing is indicated to be processed at group/CIF level, you can indicate the
frequency at which the provisioning batch is to be executed for your branch.
You can specify the provisioning frequency in the Branch Parameters Preferences screen. The
frequency options available are daily and monthly.
To view the Branch Parameters Preferences screen, refer the Core Services user manual.
The Provisioning Process
If status processing for your branch is done at customer group/CIF level, (as specified in the
Branch Parameters), the provisioning process executes according to the frequency defined in the
Branch Parameters. The process executes as described below:
1. The exposure categories for the customer group or CIF are first derived, either from the
specification for the same in the contract and account details, or depending upon the total
exposure of the group or CIF, according to the logic maintained for deriving the exposure
category, in the Exposure Type – Category Linkage maintenance
When the exposure category for a CIF or customer group is derived according to the
logic maintained in the Exposure Category Type Linkage screen, the outstanding overdraft in
all accounts belonging to the group/CIF, as well as the exposure due to loans issued to the
group/CIF is summed, to compute the total exposure
5-11
2. The provisioning percentage applicable is then derived, either from the contract and account
details, or using the exposure category of the CIF and the status of all accounts and contracts
involving the CIF, according to the linkage maintained in the Exposure Category Provisioning
Percentage maintenance
3. Having obtained the provisioning percentage applicable, the system then computes the
provision amount, based on the rule defined in the Loans Provisioning Rule maintenance (for
loans) and the Account Provisioning Rule Maintenance (for accounts).
4. The computed provision amount would then be stored for the accounts and contracts, and
appropriate accounting entries passed. The computed provision amount is stored and
displayed in the Amount Tab in the Customer Account Maintenance. The current status and
exposure category of the account is also stored along with the balances.
In case of contracts, the provision amount is not re-computed when a contract amendment,
value-dated amendment, or automatic or manual payment is done, but only as part of the
provisioning batch. On maturity of the contract, the provision amount is reversed. Similarly in the
case of accounts, the provision amount is written back when the account is closed.
5.1.7.2 Computation of Provision Amount
When status processing is done at a group or CIF level,
•
The worst status among all contracts and accounts under a specific customer group or
CIF is arrived at
•
All accounts and contracts with automatic status processing involving the customer group
or CIF are then moved to the worst status that was arrived at.
•
The total exposure of customers in a group or CIF is considered as the sum of all
outstanding overdrafts in respect of accounts belonging to the group/ CIF, as well as the
loans issued to the group or CIF. This total exposure is considered for deriving the
provision percentage, and computation of the provision amount.
•
The computed provision amount is stored and displayed in the Amount Tab in the
Customer Account Maintenance. The current status and exposure category of the
account is also stored along with the balances.
The provision amount is computed for each account using the provision rule defined for the
account class that the account uses. Typically, the computation could be done according to the
following guidelines:
Status of the Accounts
For instance, let us suppose the statuses for accounts belonging to a CIF are derived according
to the following guidelines:
Delay Period
Debtor
Financial
Standing
Up to 30
days
Between 31
and 60 days
Between 61
and 90 days
Between
91 and
180
days
Beyond
180
days
Good
Regular
Watch
Substandard
Doubtful
Loss
5-12
Delay Period
Unstable
Watch
Substandard
Doubtful
Loss
Loss
Not Good
Substandard
Doubtful
Loss
Loss
Loss
Deteriorate
Doubtful
Loss
Loss
Loss
Loss
Bad
Loss
Loss
Loss
Loss
Loss
Provision for General Credit Risk
General Credit Risk includes all contracts and accounts in ‘Regular’ status. The provision amount
computation could be done as follows, according to the following categories:
Exposure to Corporate Customers
The expression used for this category could be:
PA = (OD − RFC ) × PP , where,
PA = Provisioning Amount,
OD = Outstanding Overdraft Amount = Principal + Overdue Interest,
RFC = Risk-free Collateral,
PP = Provisioning Percentage
The provisioning percentage could be computed as shown:
Loan Type
Categorization
Provision
Corporate Small – (CS)
Exposure <= BGN 50,000
1.5%
Corporate Intermediate –
(CI)
Exposure > BGN 50,000 and <= BGN
500,000
2.0%
Corporate Large – (CL)
Exposure > BGN 500,000 and < L-Sig
3.0%
Corporate Big – (CB)
Exposure >= L-Sig
0.0%
Here, L-Sig could correspond to one percent of bank’s capital base rounded to nearest lower
amount divisible by 50,000. Typically, the bank sets this figure.
In arriving at the total exposure figure (as shown in the table above), the outstanding
overdraft in the account as well as the outstanding amounts on all loans issued to the group/CIF
that the account belongs to, are summed.
5-13
Example
Customer
Exposure
Amount (BGN)
Type
Account 1
Loan 1
20,000
CI
Loan 2
15,000
CI
Account Overdraft
12,000
CI
Loan 3
5,000
CI
Loan 4
5,000
CI
Account 1 Overdraft
26,000
CI
Account 2 Overdraft
15,000
CI
Sum of total exposure amounts
98,000
Account 2
Exposure to Retail Customers
The expression used for this category could be:
PA = (OD − RFC ) × PP , where
PA = Provisioning Amount
OD = Outstanding Overdraft Amount = Principal + Overdue Interest
RFC = Risk-free Collateral
PP = Provisioning Percentage
The provisioning percentage could be computed as shown:
Loan Type
Categorization
Percentage
Retail OD – (RO)
Retail Overdrafts
1.5%
Retail Mortgages –
(RM)
Retail Loans that has mortgages
as collateral
2.0%
Retail Consumer
(RC)
Other than the above
1.5%
Provisioning for Impairment Losses
Impairment losses include loans that are not in the ‘Regular’ status. The provision amount
computation could be done as follows, according to the following categories:
5-14
All Corporate customers regardless of exposure and Retail customers with exposure exceeding
BGN 5000
The expression used for this category could be:
PA = (BVE − RV − RFC ) × PP
Where
PA = Provisioning Amount
BVE = Balance Value of Risk Exposure = Outstanding Overdraft amount (which is, Principal +
Balance Overdue Interest)
RFC = Risk-free Collateral
RV = Recoverable Value
PP = Provisioning Percentage
The recoverable value could be computed by applying the discount percentage to the balance
expected cash flow, as shown:
Status
Minimum Limit
Accepted discount
Watch
10%
25%
Substandard
30%
50%
Doubtful
50%
75%
Loss
100%
100%
The resultant amount could be discounted using the overdraft interest rate. For loans in status
‘LOSS’, the recoverable value is zero.
An example for the provision amount calculation for accounts in impairment loss
For an account in respect of which the balance value of exposure is BGN 700 and the balance overdue
interest is BGN 100, the outstanding overdraft amount = 700 + 100 = BGN 800.
If the account is in ‘WATCH’ status, the applicable discount (or loss) percentage for the account is 25 %
Therefore, the recoverable value of the exposure = 800 – (800 * 25%) = BGN 600
If the risk free collateral is BGN 100, the provision amount = 800 – 600 – 100 = 100
Retail Customers with Exposure Less than BGN 5000
The expression used for this category could be:
PA = (OD − RFC ) × PP , where
PA = Provisioning Amount
OD = Outstanding Overdraft Amount = Principal + Overdue Interest
5-15
RFC = Risk-free Collateral
PP = Provisioning Percentage
The provisioning percentage could be computed as shown:
Status
Provisioning Percentage
Watch
10%
Substandard
30%
Doubtful
50%
Loss
100%
The provisioning would be done for individual accounts as shown above.
5.1.7.3 Specifying Rebooking Provision Entries
In the Status Details function, you can indicate whether provisioning entries for an account must
be rebooked when provisioning is done after an automatic status change for the account.
Rebooking essentially means that fresh provisioning is done, after reversing the previous
provisioning amount.
The provisioning batch process, when executed, not only computes the provisioning amount; it
also records the current status of the account and checks whether the current status is different
from the status that was prevalent when the process was previously executed. If so, the old
provisioning amount is written back into the write back GL of the old status (if the Rebook
Provision option has been set in the Status Details), and the entries for the new provisioning
amount are booked into the provisioning GLs maintained for the current status in the Status
Details.
If the Rebook Provision has not been set, there is no reversal of the old provisioning amount, and
the differential provisioning entries are be passed, as usual, into the GLs maintained for the
current status. When there is a status change between two provisioning cycles, the Rebook
Provision option is set for the status with the higher sequence number. For instance, while
moving from status NORM (Normal) to PDO1 (Past Due Obligation), the Rebook Provision option
is set for the status PDO1 and while moving from PDO1 to NORM, the Rebook Provision option is
set for the status PDO1 again.
If manual provisioning has been done, the entries for the differential amount are passed or
written back into the GLs associated with the NORM (normal) status.
5.1.7.4 Maintaining Accounting Entries for Provisioning
The computed provision amount is stored and displayed in the Amount Tab in the Customer
Account Maintenance. The current status and exposure category of the account is also stored
along with the balances.
For account provisioning, accounting entries are passed for the following:
•
Changes in provisioning amount without status change
•
Reversal of provisioning amount as a result of status change
5-16
Accounting Entries for Changes in Provision Amount without Change in Status
The entries passed for new provisions or increase of provision amount:
Dr:
Expense GL
Cr:
Provisioning GL
Entries for decrease in provision amount:
Dr:
Provisioning GL
Cr:
Reintegration GL
Accounting entries for change in status with/without changes in provision Amount and
with the Rebook Provision option applicable
In this case, the existing entries are reversed into a reintegration GL and new provisioning entries
are booked, provided the ‘Rebook Provision on Status Change’ option has been set for the new
status of the account. In this case, the following entries would be passed
For reversal of provision amount
Dr:
Provisioning GL
Cr:
Reintegration GL
For booking of new provision amount
Dr:
Expense GL
Cr:
Provisioning GL
5-17
6. Customer Information Query
6.1
Introduction
You can access the following information through the Customer Information Query screen:
6.2
•
Customer Limits, specifically relating to Overdraft Limits on Current Accounts and
Foreign Exchange Exposure Limits
•
Details relating to a Customer Account
•
Facility to query for Account statement
•
Facility to view future settlement balance/contracts
•
Facility to view Asset and Liability Balances of the customer
•
Facility to view summary of Collaterals and Account Details
Invoking Customer Position Screen
Invoke the ‘Customer Information Query’ screen, by typing ‘ACDSCPQR’ in the field at the top
right corner of the Application tool bar and clicking the adjoining arrow button.
6.2.1 Viewing Accounting Details
The screen displays all the accounts linked to the selected customer for the specified date range,
and grouped by Branch, Customer Account, and Currency.
6-1
If you check the ‘Linked Customer’ check box and provide the Customer Number and click
‘Query’ button, all linked customers of the customer number entered will be displayed. To query
on any linked customer displayed, select the customer and click ‘Fetch’ button. A query operation
is performed on the selected customer and the details are displayed. The displayed values are
based on the query parameters provided.
You can use the Balance Enquiry screen to view the account balance details of any particular
account of the selected customer.
Invoke the ‘Customer Account Balance Query’ screen, by typing ‘ACDCBIRD’ in the field at the
top right corner of the Application tool bar and clicking the adjoining arrow button.
Branch
You can indicate whether only customer accounts in the current branch should be displayed or
customer accounts across branches should be displayed. Check this box to view customer
accounts pertaining to the current branch.
Indicating whether to include Relationship
While querying for the customer position, you can choose to include all the accounts, loans or
deposits where the customer is not the primary holder. To indicate this, choose the check box
Include Relationship. The summary screen displays the customer number or primary holder of the
account, the customer’s name, and the relationship that the customer has with the account.
If you leave this box unchecked, system will display the account details of primary account holder
only.
6-2
Linked Customer
Check Linked Customer and provide Customer Number then click Query button to view all the
Account Numbers of the customer and its linked customers.
Linked Account
Check Linked Account and provide Account Number then click Query to view all account
numbers of the customer of the account. The displayed values are based on the query fields
provided.
The following account balance details are displayed based on the query parameters provided:
•
Account Number
•
Currency
•
Current Balance
•
Available Balance
•
Utilized Line Amount
•
Total Available Balance
•
Uncollected Funds
•
Amount Blocked
•
Tod Limit
•
Sublimit
•
Uncollected Funds Limit
•
Accrued Interest Debit
•
Accrued Interest Credit
The following account status details are displayed based on the query parameters provided:
•
Status Dormant
•
No Debit
•
No Credit
•
Frozen
The account status details can also be viewed by placing the cursor in the ‘Account Number’ field
and pressing the hot key F11.
6.2.2 Viewing Customer Balances
All balances of a customer can be viewed on a single screen in FLEXCUBE. You may query the
details based on various criteria.
To invoke the ‘Customer Balances Query’ screen, click Queries from the Application Browser.
Thereafter choose Customer Balances and Customer Balance Query under it. You can also
invoke this screen by typing ‘STDCUSBL’ in the field at the top right corner of the Application tool
bar and clicking the adjoining arrow button.
6-3
You can query the details based on the following criteria:
•
Customer number (CIF)
•
Customer name
•
Short name of the customer
•
SSN / TIN of the customer
Specify at least one of the above details and click ‘Query’ button. The system displays the
following details pertaining to the customer:
•
Total Current Balance
•
Total Available Balance
•
Total Linked Balance
Based on you query, the system displays the balances in each account held by the customer.
The details of accounts displayed in this section are:
•
Branch Code
•
Account Number
•
Linked Amount
•
Current Balance
•
Available Balance
•
Uncollected Funds
•
Amount Blocked
•
Value Dated Balance
•
Line ID
You may view the balance details of each account shown on this screen. Double click a record to
view the details pertaining to that account. The system displays the Customer Account Balance
Query screen with details of the selected account.
6-4
This feature can be used only for single branch and single currency customers.
Example
Consider a customer account RELIND001 with the following details:
Branch
A/C
Number
Currency
Current
Balance
Uncollected
Funds
Blocked
Amount
Monthly Avg Bal
as of 10th April
2009
CHO
5214644499
USD
907000
5000
2000
60000
CHO
5229456780
USD
54000
3000
1000
18000
Following are the interest products on the account as of 10th April 2009:
Product
Interest Rate
Liquidation frequency
Calculation method
CRIN
12%
Monthly at end of month
Actual/ Actual
DRIN
12%
Monthly at end of month
Actual/ Actual
The system will display the following details at the customer level on the screen:
Branch
Accoun
t No
Linked
Amoun
t
Availab
le
Balanc
e
Curre
nt
Balan
ce
Value
Dated
Balanc
e
Unco
llecte
d
Fund
s
Line Id
Amount
Blocked
CHO
5214644
499
907000
900000
90700
0
900000
5000
DFLT_LI
NE1
2000
CHO
5229456
780
54000
50000
54000
50000
3000
DFLT_LI
NE2
1000
As you double-click a particular account, the system will display the following details :
A/c
No
Cur
ren
cy
Avbl
Balan
ce
Curre
nt
Balan
ce
Line
Amou
nt Not
Utilize
d
Unc
ollec
ted
fund
s
Am
oun
t
Blo
cke
d
To
d
Li
mi
t
S
ub
li
mi
t
Uncol
lecte
d
Fund
s
Limit
Acc
rue
d
inte
rest
deb
it
Accrued
interest
credit
5214
6444
99
US
D
90000
0
90700
0
0
5000
200
0
0
0
6000
0
177.53
5229
4567
80
US
D
50000
54000
0
3000
100
0
0
0
4000
0
53.26
6-5
6.2.3 Viewing Loans Details
You can view details of all loan contracts for the selected customer through the Customer
Position screen. Click the Loans tab. The loan amount that appears is the consolidated amount
grouped by Branch, Product, and Currency.
The screen appears as shown below:
Double clicking a record displays the Loan Contracts Summary screen comprising a summary of
transactions contributing to the balance displayed in the Customer Position screen. The balance
displayed is the outstanding principal amount for the Loan product. This screen also displays MM
contracts, that is, MM borrowings are displayed under the Deposits tab and MM Placements are
displayed under Loans. Double clicking a record in the Loans Contract Summary screen displays
the corresponding Loan Contract screen comprising transaction details.
6-6
The summary screen will not be shown for contracts that do not belong to the current branch
For more details on the LD Contract Online screen, please refer the Loans User Manual
6-7
6.2.4 Viewing Deposit Details
You can view details of all Deposit contracts for the selected customer through the Customer
Position screen. Click the Deposits tab. The deposit amount that appears is the consolidated
amount grouped by Branch, Product and Currency.
The screen appears as shown below:
Double clicking a record displays the Deposits Contracts Summary screen comprising a summary
of transactions contributing to the balance displayed in the Customer Position screen (MM
borrowings + Deposits). The Balance is the principal balance for the selected Deposit product.
Double clicking a record in the Loans and Deposits Contract Summary screen displays the
corresponding Deposit Contract screen comprising transaction details.
The summary screen will not be displayed if the deposit does not belong to the current
branch
6-8
For more details on the LD Contract Online screen, please refer the user manual for Deposits.
6.2.5 Viewing FX Details
You can view details of all FX contracts for the selected customer through the Customer Position
screen. The entries are the consolidated amounts for contracts grouped by product, branch and
currency. Double clicking a record displays the summary screen for that record and double
clicking further, displays the contract details screen for that record. Click the FX tab. The screen
appears as shown below:
6-9
Here, the FX bought amount is displayed as Debit Balance and the FX sold amount is displayed
as Credit Account.
Double clicking a record in the Customer Position screen displays the corresponding FX Contract
Summary screen. Double clicking a record in the FX Contract Summary screen displays the
corresponding FX Contract Detail screen comprising the transaction details.
6.2.6 Viewing FT Details
You can view details of all FT contracts for the selected customer through the Customer Position
screen. Click the FT tab. The screen appears as shown below:
The Balance amount displayed here is the incoming cash flow amount or credit balance for the
FT product.
Double clicking a record in the Customer Position screen displays the corresponding FT Contract
Summary screen. Double clicking a record in the FT Contract Summary screen displays the
corresponding FT Contract Detail screen comprising the transaction details.
6.2.7 Viewing Collaterals Details
You can view the collateral details for the selected customer through the Customer Position
screen. Click the ‘Collateral’ button. The Collateral Summary View screen appears for all
collaterals linked to the customer liability.
6-10
Double clicking a record in the Collaterals Summary screen displays the details of the selected
collateral.
6.2.8 Viewing Assets/Liabilities Details
You can view the total asset and total liability for the selected customer through the Customer
Position screen. Click the ‘Asset/Liab’ button. The Assets/Liabilities Summary screen appears. All
Assets and Liabilities transactions are displayed in Asset and Liabilities transaction blocks along
with the local currency equivalent for each transaction. The total for Assets and the total for
Liabilities are also displayed at the end of each block.
Asset = Sum of Current balance of All the account having –ve balance + Sum of all the Loans
outstanding balance Linked to a given customer + Sum of all MM placements of the customers
Liability = Sum of Current balance of all the account having +ve balance + Sum of all the
Deposits Linked to a given customer + Sum of all MM borrowings of the customer.
6-11
Invoke the ‘Customer Asset & Liability Query screen, by typing ‘ACDSQASL’ in the field at the top
right corner of the Application tool bar and clicking the adjoining arrow button.
Customer Liability
The following customer liability details are displayed based on the query parameters provided:
•
Authorized Status
•
Contract Status
•
Branch
•
Reference Number
•
Customer
•
Currency
•
Debit/Credit
•
Amount
•
Local Currency Amount
•
Value Date
6-12
The following account status details are displayed based on the query parameters provided:
•
Status Dormant
•
No Debit
•
No Credit
•
Frozen
6.2.9 Viewing Limits Details
Check Linked Customer and provide Customer Number and click Query button to view all linked
customers in Linked Customer Details. To query on any linked customer displayed, select the
customer and click ‘Fetch’ button. A query operation is performed on the selected customer and
the details are displayed. The displayed values are based on the query parameters provided.
You can view details of limits maintained for the selected customer through the Customer
Position screen. Click the ‘Limits’ button. The Liability Summary screen appears. Double clicking
on a record displays the Limits Line Summary screen which provides a summary view of all the
lines linked to the liability of the customer. Double clicking on a record in the Limits Line Summary
screen, displays the utilization summary screen.
6.2.10 Viewing MIS Details
You can view MIS information about the selected customer through the Customer Position
screen. Click MIS tab.
For more details on the MIS screen, refer the MIS User Manual
6-13
6.2.11 Viewing Projections
You can view future settlement balances and outstanding FX and FT contracts for the selected
customer account through the Customer Position screen. Click ‘Projection’ button.
Invoke the ‘Customer Projections Query’ screen, by typing ‘ACDSQPRO’ in the field at the top
right corner of the Application tool bar and clicking the adjoining arrow button.
To view the settlement balance for the selected customer for a particular future date, enter a date
in the date field and click the ‘Q’ button. The system displays details of all the unsettled
transactions, which have occurred until the date indicated in the “Date” field. ‘’Total’’ indicates the
sum total of all unsettled transactions in local currency for the selected customer number.
Check Linked Customer and provide Customer Number and click Query button to view all linked
customers in Linked Customer Details. To query on any linked customer displayed, select the
customer and click ‘Fetch’ button. A query operation is performed on the selected customer and
the details are displayed. The displayed values are based on the query parameters provided.
Double clicking a record in this screen invokes the contract summery screen for the selected
contract. The current balance of the selected customer is displayed at the bottom of this screen.
The current balance denotes the sum total of balances in all the accounts of the selected
customer.
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6.2.12 Viewing Accounting Entries
You can view all the accounting entries passed for a selected Customer Account in the
Accounting Entry Retrieval screen. To invoke this screen, select a customer account and a date
range in the ‘Customer Position’ screen and then click ‘Accounting’ button.
The Accounting Entry Retrieval screen is displayed with all the accounting entries passed for the
selected customer account and date range:
Double clicking on an accounting entry in this screen displays the corresponding contract input
screen.
Click ‘Query’ button if you wish to query for any particular accounting entry.
Click ‘Log Error’ button if you wish to log the electronic fund transfer (EFT) or check 21 errors.
The ‘Check 21 Claim Logging’ screen will be displayed.
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In this screen, you can only enter the disputed amount. All the other details will be displayed
automatically. The reference number and reporting date will be displayed when you save the
record by clicking ‘OK’. You need to authorize the record in the ‘Check 21 Claim Logging
Summary’ screen.
For more information on screen, refer the section ‘Logging Claims’ in the chapter ‘Logging
EFT\Check 21 Claims’ of Core Services User Manual.
For banks that operate in single currency, a different screen has been provided in FLEXCUBE for
accounting entry retrieval.
To invoke the screen, type in ‘ACDBIRAD’ in the top right corner of the application toolbar and
click the arrow button.
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When compared to the screen for multi currency operations, the fields FCY Amount and
Exchange Rate are not displayed here. You can get the contract details for each entry by double
clicking the corresponding record.
To query for Account Transaction Details you can use the ‘Customer Account Transaction Query’
screen.
To invoke the ‘Customer Account Transaction Query’ screen by entering ACDBIRAC in the field
at the top right corner of the Application Toolbar and then clicking
.
6.2.13 Overdrawn Accounts Query
Invoke the ‘Overdrawn Accounts Query’ screen, by typing ‘ACDCODQS’ in the field at the top
right corner of the Application tool bar and clicking the adjoining arrow button.
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You can view the following information in this screen:
•
Customer Number
•
Account Branch
•
Account Number
•
Account Currency
•
Facility Identifier
•
Liability Number
•
Payable Balance
Linked Customer
Check Linked Customer and provide Customer Number and click Query button to view all the
Overdrawn Account Numbers of the customer and its linked customers.
Linked Account
Check Linked Account and provide Account Number and click Query to view all Overdrawn
Account Numbers of the customer of the account. The displayed values are based on the query
fields provided.
6.2.14 Uncollected Funds Query
Invoke the ‘Uncollected Funds Query’ screen, by typing ‘ACDFUNCO’ in the field at the top right
corner of the Application tool bar and clicking the adjoining arrow button.
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You can view the following information in this screen
•
Available Date
•
Transfer Reference Number
•
Bank Code
•
Amount
•
Amount Number
Linked Account
Check Linked Account and provide Account Number and click Query to view all Uncollected Fund
Account Numbers of the customer and its linked customers. When Linked Account is not checked
the existing query operation takes place. The displayed values are based on the query fields
provided
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7. Glossary
7.1
Important Terms
Account Class
A group of customer accounts with similar characteristics and attributes
Account Statement Cycle
The periodicity for the generation of account statements
Account Statement Type
An indicator of the kind of account statement required to be generated periodically; this could be
either a summary statement or a detailed one.
Alternate Account Number
An unique identifier for a customer account, other than the main Account Number. This provision
is made to enable tracking of accounts existing in the bank before the installation of FLEXCUBE.
For such accounts, you can capture the old account numbers as the Alternate Account Numbers.
Available
The amount available in a customer’s account, which can be drawn
Blocked
The amount that is blocked for other transactions, which the customer has entered into and not
executed. At any point of time, the account balance cannot be less than the blocked amount.
Corporate Parameters
Information captured under customized parameters for corporate customers
Customer Category
A group of customers with logically similar features or attributes
Dormancy Days
The period following which customer accounts under a class are made inactive
Exposure Country
This is the country of exposure of a customer. This information is maintained for Central Liability
tracking
Identifier Name
The name of the identification document furnished by the customer to the bank as proof of
identity
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Identifier Value
The serial number, document number or any identification number by which the identifier name
document can be uniquely identified.
Joint Holder Code
The account identifier codes given to joint holders of any customer account
Legal Guardian
If the account holder is a minor, this is the legal guardian of the customer
Liability Number
A code used to keep track of the credit limit facility granted to a customer
Limit Check
A validation maintained for all accounts in an account class to see if there are adequate funds in
the account.
Loan Repayment
The amount paid towards loan repayment
MTD (Month to Date)
Indicates the turnover on an account for the current month and up to the current date. It is
specified for both Credit and Debit turnovers
Narratives
Specifications that help achieve a desired format for account statements
Natural GL
The code of the GL to which the turnovers of all accounts in the account class will be reported.
Regulation D
This is a regulation of the U.S. Securities and Exchange Commission. Regulation D, also known
as "Reg D," exempts certain offerings of equity from many of the regulatory requirements that
impose costs upon standard public offerings. A Reg D offering is intended to make access to the
capital markets possible for small companies that could not otherwise bear those costs.
Reporting Lines
The general ledger codes to which balances (debit or credit) of all accounts in an account class
will be reported.
Sub-limit
The maximum credit amount that can be used by a customer account without requiring an
override. The sub-limit is specified for accounts for which the credit amount is limited to a part of
the available line amount.
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Temporary OD End
The date on which the temporary overdraft limit ceases to be effective
Temporary OD Limit
The maximum overdraft allowed on an account, for a specified period of time
Temporary OD Start
The date on and following which the temporary overdraft limit comes into effect
Tenure
The duration for which a customer has been in professional employment. This information is
captured as part of the professional details for a customer.
Uncollected Funds Limit
On any given business day, the credit transaction amounts that have not been collected.
Unposted Credits
In a multi-branch or online activity (such as tele-banking or Internet banking) transactions that are
posted into an account when the system is either not available or during End of Day run, are
stored, to be posted into the system when the system is available. Credit transactions of this
nature are classified as unposted credits.
Unposted Debits
In a multi-branch or online activity (such as tele-banking or Internet banking) transactions that are
posted into an account when the system is either not available or during End of Day run, are
stored, to be posted into the system when the system is available. Debit transactions of this
nature are classified as unposted debits.
W-8BEN Form
The W-8BEN form (entitled Certificate of Foreign Status of Beneficial Owner for United States
Tax Withholding) is used in the United States taxation system by foreign persons (including
corporations) to certify their non-American status. The form, issued by the Internal Revenue
Service, establishes that one is a foreign, non-resident alien or foreign national performing work
outside the United States, in order to claim tax treaty benefits such as a lower amount of tax
withholding from dividends paid by U.S. corporations.
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8. Reports
8.1 Introduction
Every action that results in a debit or credit to the customer’s monetary account is recorded. The
advices are generated and sent to the customer depending on the advice generation frequency
that you have specified.
You can generate the following reports:
•
IRA Statement
•
Minimum Withdrawal Advice
•
Charge Advice
•
1099/1042 - S Customer Report
•
List of Customers – SSN/TIN Not Certified Report
•
Customer Notification Report
•
IRS Form 5498
•
IRS Form 1099-R
•
1099 Miscellaneous Payments Report
•
Customer Account Opening Confirmation
•
Escheatment Report
•
REG D Report
•
Netting
•
Transaction with Affiliates Report
8.2 IRA Statement Reports
An IRA statement is a statement of accounts for an IRA plan. You will be able to generate
statements for a list of all the transactions carried out in an IRA plan for the statement generation
frequency specified for the plan. You also have the option of generation on an ad-hoc basis.
8.2.1 Selection Options
You can choose to generate the account statements for transactions involving all plans within
your branch or for transaction within a single plan or for a range of plans.
You will also have to indicate the date range for the generation of the report.
8.2.2 Contents of the Report
The options that you specified while generating the report are printed at the beginning of the
report. The contents of the IRA Statement have been discussed under the following heads:
Header
The Header carries the title of the Report, information on the branch code, the date and time at
which the report was generated and the page number of the report.
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Body of the Report
Customer
Information
The CIF Number, full Name and mailing address of the
customer as recorded in the CIF Maintenance screen
Plan Number
The reference number of the plan involving the transaction
Plan Type
The plan type involving the plan
Period of the
statement
The period for which you are generating the statement
Statement
Number
The statement number of the statement
Plan Balances
The balances in the plan at the beginning and end of
statement period (Current and Previous Years)
Note:
The current balance is reflected for the current year and the
year ending balance (after considering contributions and
distributions done during the current year for the previous
year) for the previous year.
Total Contributions
Excess Contributions
Total Distributions
Total Employer Contributions (where applicable)
Excess Employer Contributions
Transaction
Information
Transaction type (Contributions, Distributions, Monetary
Account Interest).
Transaction Reference Number
Amount and Currency
Transaction Year
Monetary Account Breakup
Account (Branch, Account, Currency)
Amount and Currency
Withholding Tax information (where applicable)
Tax Withheld (Amount and Currency)
Transaction Remark (if any)
Plan Balance after the transaction (current and previous
year balances)
Transactions are sequenced in the manner in which they
were processed in the system.
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8.3 Minimum Withdrawal Advice Reports
This advice is sent to all customers approaching the minimum distribution age. The advice
contains information about all the plans held by the customer under the plan type.
Since it is not generated automatically, you have to invoke the advice generation screen and
identify the Plan Type and the Reference Number of the plan involving the plan type for which the
minimum distribution age advice is to be generated.
8.3.1 Contents of the Report
Apart from the header the following details are printed for the report:
Body of the Report
Customer
Information
The CIF Number, full Name and mailing address of the
customer as recorded in the CIF Maintenance screen.
Plan Type
The plan type involving the plan.
Plans Held
This information includes:
Plan Number.
Plan Balances (current year only)
Plan Balance
Total Contributions
Excess Contributions
Total Distributions
Total Employer Contributions (where applicable)
Excess Employer Contributions
Plan Remarks (if any)
8.4 Charge Advice Reports
This advice is sent to all customers on whom you are levying a charge as a result of the IRA
Charge set-up. The system generates this advice automatically as part of the EOD processes on
the day the charge liquidation takes place.
8.4.1 Contents of the Report
Apart from the header the following details are printed for the report:
Body of the Report
Customer
Information
The CIF Number, full Name and mailing address of the
customer as recorded in the CIF Maintenance screen.
Charge Code
The Code associated with the Charge for which you are
charging the customer.
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Charge Level
Indicates the level at which charging is being done:
CIF Level
Plan level
Plan Type
The plan type involving the plan.
Charge Amount and
Currency
The charge is always charged in the local currency of your
branch.
Liquidation Date
The date on which the charge amount was liquidated.
Debit Account
Information
The Branch, Account Number and Currency of the account
involved in the transaction.
8.5 1099/1042 - S Customer Report
This report will be generated to give aggregate of all accounts for a customer will be made based
on the local currency and the customer reporting group.
You can invoke ‘1099/1042 – S Customer Report’ screen by typing ‘STRIRSRP’ in the field at the
top right corner of the Application tool bar and click on the adjoining arrow button.
You can enter the following details:
Branch
Specify the branch code for transaction. The option list displays all valid branch codes maintained
in the IRS Repository. Choose the appropriate one.
Customer
Specify the customer code for transaction. The option list displays all valid customer codes
maintained in the IRS Repository. Choose the appropriate one.
Financial Year
Specify the financial year of transaction. The option list displays all valid financial years
maintained in the IRS Repository. Choose the appropriate one.
IRS Customer Group
The system displays the IRS customer group here.
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Depending on the IRS customer group displayed with the following given conditions the system
will generate reports:
•
1099-INT - This is used to report interest income earned on an account as well as on
Taxes withheld and penalties. The system has to report IRS by 28 of February every year
if the amounts are equal to or greater than $10. Also a statement must be sent to the
recipient of the income by 31January every year.
•
1099-OID - This is used to report accrued interest on CD accounts, current account with
maturities greater than one year where the interest is not paid until maturity date. The
system has to report IRS by 28 of February of following year if the amounts are equal to
or greater than $10 followed by the year the interest income. Also a statement must be
sent to the recipient of the income by 31January every year.
•
1042-S - This is used to report interest income for a Canadian individual subject to
withholding. The system has to report amounts to IRS by 15 March of every year and a
copy should be sent to the recipient.
•
1099-MISC - This is used to report other income such as rent or royalty payments,
payments to an attorney, (all amounts) prizes and awards that are not for service, (such
as a rewards program or gift cards provided for services other than opening and
maintaining an account at a financial institution) and payments to independent
contractors, sub contractors or directors. The system has to report IRS by February if the
amounts equal to or greater than $600 are reported to the IRS by 28 of February of the
following year. Also a statement must be sent to the recipient by 31January every year.
Click ‘OK’ button to generate the report, click ‘Exit’ to return to the Reports Browser.
8.5.1 Contents of the Report
The report options that you selected while generating the report are printed at the beginning of
the report.
The contents of the report are discussed below:
Body of the Report
Bank Name
This is the Name of Bank of customer being displayed.
Bank Address
This is the address of the bank of the customer being
displayed.
Bank ID
This is the Bank’s Identification Number being displayed.
Customer Name
This is the name of the customer.
Customer SSN
This is the SSN of the customer.
Customer
Address
This is the Customer Address details:
•
Customer Name1
•
Address Line 1
•
Address Line 2
8-5
•
Address Line 3
•
Address Line 4
Customer Id
This is the Customer Number.
Interest Income
This is the Interest Income of the customer.
Withholding tax
This is the Withholding tax of the customer.
Penalty
This is the Penalty for customer if there is an early withdrawal.
Financial Year
This indicates the corresponding Financial Year for which the
report is generated.
Form
This indicates the Reporting Group for that customer.
8.6 List of Customers – SSN/TIN Not Certified Report
The report of customers with specific TIN certification status can be extracted through the ‘List of
Customers’ screen.
This report will extract all customers and their transactions, matching the provided filter criteria
and those accounts created 60 days earlier than the current date.
You can invoke this screen by typing ‘STRPTSSN’ in the field at the top right corner of the
Application tool bar and click on the adjoining arrow button.
You can enter the following details:
8.6.1.1 List of Customers – SSN/TIN not certified
From Date
Specify the date from which the transactions need to be considered for report generation.
To Date
Specify the date until which transactions need to be considered for report generation.
The customers can be extracted based on transactions performed in a specific date and
amount. The transactions performed between From and To dates will be extracted. The
transaction amount can also be provided as filter criteria to extract the report.
8-6
TIN Certification Status
The TIN Certification Indicator indicates whether the SSN or TIN of the customer is certified as
real or not. The customer may provide proof of certification by submitting a W-8 or W-9 form.
The Certification Indicator may have the following values:
•
Not Applicable
•
Certified
•
Not Certified
•
Certified but not Valid
•
Not Certified, Never Certified
•
Certified awaiting TIN
•
C-Notice: interest certified
•
C-Notice: Not certified
•
B-Notice: first notice
•
B-Notice: second notice
•
Not Required , NRA
•
W- 8
•
W- 9
Transaction Amount ($)
Enter the transaction amount.
Click ‘OK’ button to generate the report, click ‘Exit’ to return to the Reports Browser.
8.6.2 Contents of the Report
The report options that you selected while generating the report are printed at the beginning of
the report.
The contents of the report are discussed below:
Body of the Report
Customer
Number
This is the number of the customer whose TIN Certification
Status and if it is not certified is being displayed.
Customer Name
This is the name of the customer whose TIN Certification
Status and if it is not certified.
Account Type
This is the type of the account.
Account
This is the Account number on which withdrawal transaction
of an amount is greater than or equal to inputted amount.
Transaction Time
This is the transaction time stamp generated.
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Stamp
Transaction Code
This is the Transaction Code generated.
Interest Amount
This is the Interest Amount generated.
Address
Address of the Customer.
8.7 Customer Notification Report
This report will be generated to notify the customers whose notifications have been sent using the
‘IRS Notification Report’ screen.
You can invoke this screen by typing ‘STRIRSNT’ in the field at the top right corner of the
Application tool bar and click on the adjoining arrow button.
You can enter the following details:
From Date
Specify the date from which the transactions need to be considered for report generation.
To Date
Specify the date until which transactions need to be considered for report generation.
IRS Report
Select the IRS report from the drop down list to indicate the status of the report. The available
options are:
•
All
•
Generated
•
Awaiting Customer Confirmation
•
Sent to IRS
•
Customer Confirmation Received
•
IRS Correction Received
•
Notification Sent to Customer
•
Record Finalized
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IRS Customer Group
Select the IRS customer group from the drop down list. The available options are:
•
All
•
1099-INT
•
1099-OID
•
1099-MISC
•
1042-S
Financial Year
Specify the financial year of transaction. The option list displays all valid financial years
maintained in the system. Choose the appropriate one.
Click ‘OK’ button to generate the report, click ‘Exit’ to return to the Reports Browser.
8.7.1 Contents of the Report
The report options that you selected while generating the report are printed at the beginning of
the report.
The contents of the report are discussed below:
Body of the Report
Customer
Number
This is the number of the customer whose notification details
are sent are being displayed.
Customer Name
This is the name of the customer whose notification details are
sent.
Customer Type
This is the type of the customer.
Status of IRS
Report
This is the status of the IRS report generated.
Financial Year
This is the financial year generated.
8.8 IRS Form 5498
Oracle FLEXCUBE allows you to generate Form 5498 for reporting contributions to IRA plans for
any year to the Internal Revenue Service (IRS). You can generate this report for:
•
Filing with IRS authorities
•
Providing a copy to your customer
•
Keeping an internal copy for you
8-9
You can generate Form 5498 either as part of initial filing with the IRS or after you have filed tax
returns for that particular year.
8.8.1 Generating Form 5498 as Part of Initial Filing
During normal generation of Form 5498 as part of your initial filing with the IRS, the system will
include all transactions entered in the previous year for the previous year. For example, during
normal generation of Form 5498 on, say, January 20, 2003, all transactions entered during 2002
and pertaining to the financial year 2002 will be reported.
8.8.2 Generating Form 5498 after Tax Filing
During corrected generation post the date of tax filing, the system will include, apart from all the
transactions included in normal generation, such transactions which are entered in the current
year for the previous year. The report shows the total contributions for the year.
8.8.3 Details printed on Form 5498
Oracle FLEXCUBE generates Form 5498 customer-wise and plan-wise – that is, for each
customer for each type of plan held by the customer. The type of plan can be Traditional IRA,
Roth IRA, SEP, SIMPLE, etc.
The form contains the following details:
•
Your bank’s name and address
•
The customer’s name, social security number and address
•
The plan/product type for which the form is being generated
•
The year for which the report is being generated
•
Total rollover contributions – this is the total of all contributions into plans of the selected
type with ‘Rollover’ as the contribution code
•
Roth IRA conversion amount – while usually applicable for Roth IRAs, this, in the general
case, is the total contribution into plans of the selected type with ‘Conversion’ as the
contribution code
•
Total re-characterized contributions – this is the total of all contributions into plans of the
selected type with ‘Re-characterization’ as the contribution code
•
New contributions – this is the total of all contributions into plans of the selected type with
‘New’ as the contribution code
•
Other contributions – this is the total of all contributions into plans of the selected type
with contribution codes different from any of those mentioned above
•
Fair Market Value – this is the total year-end balance of all the plans of the selected type
IRA codes that you have marked for not reporting to the IRS will be left out of all of the above
summations.
8.9 IRS Form 1099-R
Oracle FLEXCUBE allows you to generate Form 1099-R for reporting distributions from a
selected type of IRA plan for any year to the Internal Revenue Service (IRS). You can generate
this report for:
•
Filing with IRS authorities
8-10
•
Providing a copy to your customer
•
Keeping an internal copy for you
You can generate Form 1099-R either as part of initial filing with the IRS or after you have filed
tax returns for that particular year.
8.9.1 Generating Form 1099-R as Part of Initial Filing
During normal generation of Form 1099-R as part of your initial filing with the IRS, the system will
include all transactions entered in the previous year for the previous year. For example, during
normal generation of Form 1099-R on, say, January 20, 2003, all transactions entered during
2002 and pertaining to the financial year 2002 will be reported.
8.9.2 Generating Form 1099-R after Tax Filing
During corrected generation post the date of tax filing, the system will include, apart from all the
transactions included in normal generation, such transactions, which are entered in the current
year for the previous year. The report shows the total contributions for the year.
8.9.3 Details printed on Form 1099-R
Oracle FLEXCUBE generates Form 1099-R for each customer for a distribution code. You have
the option of combining distributions with the same code from any number of different
plan/product types.
IRA codes that you have marked for not reporting to the IRS will not be available for
generation of 1099-R forms.
Form 1099-R contains the following details:
•
Your bank’s name, address and identification number;
•
The customer’s name, social security number and address;
•
Plan/product types that are being reported;
•
The distribution code and description;
•
Gross distribution – this is the total distribution amount for the distribution code that you
have chosen across all the selected plan types;
•
Taxable amount – this is the same as the total (gross) distribution amount.
•
Total distribution – this is a confirmation that the gross distribution amount mentioned in
the form is the total distribution for the selected distribution code.
•
Federal Income Tax withheld – this is the total amount withheld as tax for all the
distributions (from all the selected plan/product types) for the selected distribution code.
8.9.4 Filing IRS Forms Electronically
IRS regulations stipulate that any entity filing 250 or more forms of each type must do so in
electronic or magnetic form. You can access IRS’s Filing Information Returns Electronically
(FIRE) system over a dial-up network and through a browser or through communication software
like ProComm. You can log on to the system using the logon name, password and PIN provided
to you by the IRS.
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8.10 1099 Miscellaneous Payments Report
This report generates details of miscellaneous payment transaction and will also generate 1099
miscellaneous report using ‘1099 Misc Payments’ screen.
You can invoke this screen by typing ‘STDIRMSC’ in the field at the top right corner of the
Application tool bar and click on the adjoining arrow button.
You can enetr the following details:
Misc Refererence Number
The system displays the miscellaneous reference number here.
Branch
Specify the branch code for the transaction. The option list displays all valid branch codes
maintained in the system. Choose the appropriate one.
Customer Number
Specify the customer number for payment transaction. The option list displays all valid customer
numbers maintained in the system. Choose the appropriate one.
Customer Name
Specify the customer name.
Currency
Specify the currency for payment transaction. The option list displays all valid currencies
maintained in the system. Choose the appropriate one.
Account Number
Specify the account number for transaction. The option list displays all valid account numbers
maintained in the system. Choose the appropriate one.
Payment Amount
Enter the payment amount.
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Payment Type
Select the payment type from the drop-down list for the transaction. The available options are:
•
Rent
•
Royalty
•
Payments Attorney
•
Prizes
•
Awards
•
Gift Cards
Transaction Reference Number
Specify the transaction reference number for payment transaction.
Financial Year
Specify the financial year of transaction. The option list displays all valid financial years
maintained in the system. Choose the appropriate one.
Click ‘OK’ button to generate the report, click ‘Exit’ to return to the Reports Browser.
8.11 Customer Account Opening Confirmation Report
You can generate a report for the customer, confirming that his / her account with the bank has
been successfully opened. This report contains the following details:
•
Customer number
•
Client account number
•
Matter
•
Account details
You can generate the Customer Account Opening Confirmation report for one customer or all the
customers at once, as of a specific date. To generate the report, invoke ‘Customer Account
Opening Confirmation’ screen.
You can invoke this screen by typing the code ‘CSRPACCO’ in the field at the top right corner of
the Application tool bar and click on the adjoining arrow button.
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Customer Report
You can generate customer account opening confirmation report for one or all the customers.
Indicate your choice here. If you select ‘Single Customer’, you have to specify the customer
number in the space provided.
Customer Number
If you wish to generate a report specific to one customer, specify the customer number. The
option list displays all valid customer numbers maintained in the system. Select the appropriate
one.
Date
Specify the date as of which you want to generate the report.
Once you have set the preferences, click ‘OK’ button. The system displays the print option
screen, where you can set your preferences as to viewing and printing the report.
8.12 Escheatment Report
You can generate reports of any customer eligible for escheatment using the ‘Escheatment
Report’ screen. You can invoke the screen by typing ‘STRESHMT’ in the field at the top right
corner of the Application Toolbar and then clicking the adjoining arrow button.
Specify the following details:
Branch
Specify the branch code of the bank to which the customer account belongs to.
Customer Number
Specify the customer number.
Click OK to view the report of all the accounts of the chosen customer.
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8.13 REG D Report
You can generate reports of accounts that has violated transaction count limit for a particular
REGD transaction code using the ‘Reg D Reports’ screen. You can invoke the screen by typing
‘STRREGDT’ in the field at the top right corner of the Application Toolbar and then clicking the
adjoining arrow button.
Specify the following fields:
Account Number
Specify the account number. The adjoining option list displays a list of account numbers
maintained in the system. Choose the appropriate one.
Single Account/All Accounts
Indicate the type of account for which you want to generate the report. You can select from the
following options:
•
Single Account – if you want to generate report for a single account.
•
All Accounts – if you want to generate report for all accounts.
Date Range
RegD Period Start Date
Indicate the start date from which records should be considered for report generation, using the
adjoining calendar.
RegD Period End Date
Indicate the end date until which records should be considered for report generation, using the
adjoining calendar.
The report consists of the following information:
•
Branch code
8-15
•
Account
•
RegD Period start date
•
RegD Period end date
•
Total transactions in restricted category
•
Total similar transactions in restricted category
8.14 Netting Report
You can generate a Customer, Currency and Date wise report to retrieve details of
contracts/amounts that were netted.
You can specify the following preferences for the report:
•
Report Type - You can indicate whether the report should contain details of
contracts/amounts that have the same Value Date or whether the details should be
generated as per the Netting Reference Number. If you indicate that the report should be
generated for a Netting Reference Number you will have to identify the number in the
respective field.
•
Date – indicate whether you would like to generate the report for a specific date range or
for all dates. Depending on your specification the netting details report will be generated
for all contracts that were netted within your branch for the given date range (start and
end date inclusive) or it will be generated for all contracts regardless of the date on which
they were netted.
•
Customer – indicate whether the report should contain details of all customers whose
contracts were netted or for a single customer. For a single customer you will have to
identify the CIF ID of the customer from the option list.
•
Currency - You can indicate whether the report should be generated for all currencies or
for a specific currency. Identify the currency for which the report should be generated in
case of a single currency.
Note the following:
•
If you fail to specify a date, the generated report will return data for the Current System
Date.
•
If you indicate that the report should be generated for a specific Currency and fail to
specify the Currency, the report will contain details of all currencies. Similarly, if you
indicate that the report should be generated for a specific Customer and fail to identify the
customer the report will be generated for all customers.
8.14.1 Contents of the Report
The report options that you selected while generating the report are printed at the beginning of
the report.
The contents of the report are discussed below:
Body of the Report
Counterparty
This is the name of the counterparty whose netted
contract details are being displayed.
8-16
Counterparty
This is the name of the counterparty whose netted
contract details are being displayed.
Contract Reference
Number
This is the reference number of the contract which was
netted.
Component
This is the name of the component (Amount Tag)
involved in the transaction.
Amount
This is the amount for which the particular entry was
passed.
Account Due
This is the account to which the netted amount is either
debited/credited.
8.15 Transaction with Affiliates Report
This report generates online report related transaction with the affiliates using ‘Transaction With
Affiliates Report’ screen. You can invoke this screen by typing ‘STRTRAFL’ in the field at the top
right corner of the Application tool bar and click on the adjoining arrow button.
Branch Details
Enter the following details:
Branch
Select the branch type. You have the following options:
•
All
•
Single Branch
Based on the branch type, you can select the branch from the option list provided. The option list
displays all valid branch codes maintained in the system. Choose the appropriate one.
8-17
Customer Report
Enter the following details:
Customer
Select the customer type. You have the following options:
•
All
•
Single Customer
Based on the customer type, you can select the customer from the option list provided. The
option list displays all valid customers maintained in the system. Choose the appropriate one.
You need to check ‘Affiliates’ option at the customer level to generate report based on
customer type.
Date Range
Enter the following details:
From Date
Specify the date from which the transactions need to be considered for report generation.
To Date
Specify the date until which transactions need to be considered for report generation.
Transaction Amount
Enter amount for transaction.
8.15.1 Contents of the Report
The report options that you selected while generating the report are printed at the beginning of
the report.
The contents of the report are discussed below:
8-18
Body of the Report
Customer Name
This indicates the name of the customer.
Account Number
This indicates the account number of the
customer.
Account Name
This indicates the account name.
Primary/Joint Holder
This indicates the Primary/Joint holder status.
Current Balance
This indicates the current balance of the
customer.
Transaction Date
This indicates the transaction date.
Transaction Amount
This i indicates the transaction amount.
Cr/Dr Indicator
This is the credit or debit indicator.
Transaction Code
Description
This is description of transaction code.
8-19
Core Entities
[March] [2011]
Version 1.0
Oracle Corporation
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Copyright © [2011] Oracle Financial Services Software Limited. All rights reserved.
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