SuperScript 100C Online User`s Guide

SuperScript 100C Online User`s Guide

SuperScript 100C Online User’s Guide

COPYRIGHT = Copyright 1996, NEC Technologies

All rights reserved

Publication issued by:

NEC Technologies, Inc.

339 North Bernardo Avenue

Mountain View, CA 94043

NEC Technologies reserves the right to modify the equipment described in this manual at any time and without notice.

NEC Technologies, Inc.

305 Foster Street Littleton MA 01460-2004 Tel: (508) 742-8000

NECTECH SOFTWARE LICENSE AGREEMENT

PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE OPENING THIS

SOFTWARE PACKAGE: OPENING THE PACKAGE INDICATES THAT YOU HAVE ACCEPTED THESE TERMS

AND CONDITIONS. IF YOU DO NOT AGREE WITH THEM, YOU SHOULD IMMEDIATELY RETURN THE

PACKAGE UNOPENED AND THE PRODUCT UNUSED TO THE PERSON FROM WHOM YOU PURCHASED THE

PACKAGE WITHIN A REASONABLE PERIOD OF TIME FOR A FULL REFUND OF MONEY PAID FOR THE

PACKAGE.

NECTECH provides the Software and licenses its use to you, the licensee, pursuant to the following terms. (From this time on, references to you mean the licensee, references to NECTECH mean NEC Technologies, Inc., references to Adobe mean Adobe

Systems Incorporated, a California corporation located at 1585 Charlestone Road,

Mountain View, California 94039-7900, U.S.A., references to the Printer mean the printer product purchased with the Software, and references to the Software mean the software programs, including the coded font programs, in the medium (e.g., floppy disk, CD-ROM) of this package and/or in the ROM of the Printer and any other enhancements to the Software which you hereafter may acquire from NECTECH unless such acquisition is subject to another written license agreement.)

You assume responsibility for the selection of the Software to achieve your intended results. Further, you are responsible for the installation, use and results obtained from the Software.

LICENSE

1.

(NECTECH grants to you a nonexclusive and royalty-fee license, subject to these sections (1) through (5) and the other provisions hereof:

• to use on the Printer one (1) copy of that portion of the Software which is provided to you preinstalled in the ROM of the Printer;

• to use on up to five (5) computers connected to the printer that portion of the

Software included in the medium of this package; and

• to use the typeface trademarks used by NECTECH to identify the coded font programs and typefaces produced therefrom, provided that you can only use such trademarks to identify printed output produced by the coded font programs.

You may not rent or lease the Software, but you may transfer the Printer, the

Software and accompanying documentation on a permanent basis, provided that you retain no copies of the Software and the recipient agrees to be bound by all of the terms and conditions of this Agreement.

2.

You agree not to alter, reverse engineer or disassemble the Software. You will not copy the Software except as necessary to use them on computers and the

Printer described in section (1) above or backup purposes. You agree that any such copies of the Software shall contain the same proprietary notices that appear on and in the Software.

3.

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(whenever by license, ownership or otherwise) in or to patents, copyrights, trade secrets, trade names, trademarks or any other intellectual property right with respect to the Software.

4.

You will not export or re-export the Software without the appropriate United

States or foreign government licenses.

5.

You are hereby notified that Adobe is a third-party beneficiary to this

Agreement to the extent that this Agreement contains provisions which relate to your use of the Software. Such provisions are made expressly for the benefit of adobe and are enforceable by Adobe in addition to NECTECH.

COPYRIGHT

THE SOFTWARE IS COPYRIGHTED AND, EXCEPT AS PERMITTED BY THIS AGREEMENT,

YOU MAY NOT DUPLICATE THE SOFTWARE OR DISCLOSE IT TO ANY OTHER PARTY.

TERM

This Agreement is effective until terminated. You may terminate it voluntarily at any time. Voluntary termination by you must be accompanied by complete destruction of the Software and copies thereof. NECTECH or its suppliers may terminate this

Agreement without notice upon your failure to abide by this Agreement.

LIMITED WARRANTY

1.

NECTECH warrants to you that each medium (floppy disk, ROM and/or CD-ROM) containing the Software is free from defects in materials and workmanship and also warrants that it will replace any defective medium at no charge to you, if any such defective medium is returned to NECTECH within ninety (90) days of your purchase. (Any such return should be made to NECTECH at the address on this Agreement. Attention: printer Software Marketing<170>, together with a written notification of the defect.)

2.

YOU AGREE THAT THE SOFTWARE IS PROVIDED AND LICENSED AS IS. TO THE MAXIMUM

EXTENT PERMITTED BY APPLICABLE LAW, NECTECH AND ITS SUPPLIERS DISCLAIM ALL

OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,

WITH REGARD TO THE SOFTWARE. YOU BEAR THE ENTIRE RISK RELATING TO THE QUALITY

OF THE SOFTWARE AND, IF THE SOFTWARE PROVES TO HAVE ANY DEFECTS, YOU ASSUME THE

COST OF ANY NECESSARY SERVICING OR REPAIRS.

3.

SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THAT THE ABOVE

EXTENSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIAL LEGAL RIGHTS

AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

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TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NECTECH OR

ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION,

LOSS OF USE, LOSS OF PROFIT, INTERRUPTION OF BUSINESS, OR ANY INDIRECT, SPECIAL,

INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND) REGARDLESS OF THE FORM OF ACTION

WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR

OTHERWISE, EVEN IF NECTECH

HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT

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THIS AGREEMENT SHALL BE CONSTRUED AND INTERPRETED ACCORDING TO THE LAWS OF THE

COMMONWEALTH OF MASSACHUSETTS.

Preface

This non-impact printer is designed and constructed to give constant print quality for text and high resolution graphics, in color and in black and white.

The printer has a disposable print head, containing water-resistant ink, which uses "drop-on-demand" thermal ink jet technology. It produces a laserlike print density of up to 600 x 300 dots per inch (dpi) with minimal operating disturbance. The standard paper handling device allows the use of a wide range of paper and envelope types and sizes.

The printer can be connected to personal computers with a standard

Centronics parallel interface. The resident firmware contains two emulation's: PCL

III + and IBM<N>Proprinter X24 4207/1. Compatible with MS-DOS and MS-Windows environments, as well as other commonly-used software applications, it can be used in most Word Processing and Desk-Top Publishing environments.

The Structure of the Manual

This user manual is divided into two parts: a Quick Start, which contains the essential information for installing and operating the printer, and a User Guide, divided into chapters, which contains more detailed information on the printer's features and functions. The manual also contains a glossary of terms and an alphabetical index.

Quick Start

Unpacking

Identifying the printer parts

Connecting your printer

Inserting the print head

Loading paper

Printing the "demo" page

Installing printer software

Help

User Guide

Chapter 1 - User Interface

Embossed template, containing common error conditions and print head insertion procedure. Operator panel, giving the functions of the light indicators (LED's) and keys.

Chapter 2 - Ink Jet Print Head

How to insert/remove the ink jet print head in/from the printer, how to clean it and preserve optimum print quality. How to obtain the "demo" page.

Chapter 3 - Paper

Characteristics of the paper that can be used in the printer.

Chapter 4 - Using Software

How to change the printer settings via the printer driver settings or the printer set-up utility.

Chapter 5 - Troubleshooting

Troubleshooting guide, indicating common problems and their solution.

Appendices

Options and product characteristics.

Refer to the appropriate chapter of the user guide whenever you encounter a problem.

QUICK START

This section is a rapid guide for installing your printer and preparing it for use. It contains a sequence of operations which should be performed in the order prescribed.

Unpacking

Identifying the printer parts

Connecting your printer

Inserting the print head

2

3

4

5

Loading paper

Printing the "demo" page

Installing printer software

Help!

7

9

10

12

More detailed information about the printer and its functions is given in the User

Guide.

Unpacking

Keep the carton and all the packing materials in case you have to repack or ship the printer.

As soon as you have removed the printer and its accessories from the packing carton, check that all the parts ordered have been delivered and are undamaged.

1

4 3

5

2

1. Printer

2. Ink jet print head

5. Garage for storing print head

3. User manual

4. Driver diskette(s)

If anything is missing or damaged, call your local retailer immediately.

The interface cable for connecting the printer to your PC is NOT supplied with the printer.

Place the printer on an ample, stable surface near your computer or work station.

Make sure that there is enough space around the printer for all its parts to be accessed comfortably.

Make sure that there is a convenient independent electrical power supply socket to which you can connect the printer.

Identifying the Printer Parts

Connecting Your Printer

To the electrical power supply

Your printer has no ON-OFF switch and is powered as soon as you connect it to the electrical power supply, so make sure that it is on a stable surface and that the top cover is closed. After approximately 2 minutes of inactivity, the printer will go into "standby" mode in which both light indicators are off and the print head is in its rest position at the left hand end of its path.

Make sure the power supplied has the voltage indicated on the electrical data plate on the base of the printer. If the electrical data plate indicates a different voltage, call your local retailer immediately. DO NOT, UNDER ANY

CIRCUMSTANCES, CONNECT THE PRINTER TO THE ELECTRICAL POWER SUPPLY.

Make sure that the plug on the power cable of the printer is of the type accepted by the wall socket you intend to use; if it is not, call your local retailer.

Do NOT attempt to change the plug yourself.

The manufacturer declines all responsibility for accidents to persons or damage to the printer arising from the non-observance of this warning.

Plug the printer power cable into a wall socket.

The socket outlet shall be installed near the equipment and shall be easily accessible.

The printer will execute a series of internal checks and a mechanical reset. It will be in ON LINE condition (On Line LED lit).

To your computer

Make sure your printer is NOT connected to the electrical power supply and that your computer/host system is switched OFF.

Plug the interface cable connector into the socket on the rear of the printer and, if

necessary, close the spring clips on it.

Connect the other end of the interface cable to the appropriate interface connector socket (port) on your computer/host system.

Connect your printer to the electrical power supply and switch on your computer.

The interface cable is not supplied with the printer; consult your systems engineer or retailer for advice on the type of cable you require. A manufacturerrecommended interface cable is available as an option.

Inserting the Print Head

See the instructions embossed on the inside of the top cover (and illustrated in

Chapter 1 of the User Guide)

Open the sealed print head container and remove the instructions leaflet and the print head, holding it by the thumb and finger grip (end opposite the protective film).

Do not touch the electrical contacts or sit the print head on them.

Remove the protective film.

Do not touch the printing nozzles or sit the print head on them.

Insert picture

With the printer already powered, press the Install Cartridge key on the operator panel to position the print head carriage in the head loading position. The LED's on the operator panel will both start flashing.

If you do nothing for 60 seconds, the print head carriage will return to its rest position*. To return the print head carriage to the head loading position, you must press Install Cartridge again.

* The print head carriage will not return to its rest position if there is no print head inserted or if the print head selection lever is not in the correct position.

Open the top cover of the printer.

With the electrical contacts towards the corresponding contacts in the housing on the print head carriage, insert the print head gently into its chamber.

Holding the lip at the rear of the print head insertion area, push the print

head towards the rear of the printer to fix it in place.

Check that the position of the print head selection lever, to the left of the

ASF, is compatible with the type of print head you have inserted.

The lever positions are marked on the printer casing in front of the lever:

The lever must NOT be forced and must be moved ONLY when the print head carriage is in the loading position.

Press the Install Cartridge key on the operator panel. The print head carriage will move to the print head rest position, at the left hand side of the printer.

Close the top cover

See Chapter 2 in the User Guide for further details on the handling and care of the ink jet print head.

Loading Paper in the Printer

Pull out the extendible top guide (1) on the ASF and rotate it up to its vertical position (2), to support the paper loaded.

Insert picture

Holding the tab on the right edge of the movable guide on the ASF, pull the guide slightly forwards and move it to its extreme right position (physical right hand margin).

Insert picture

Fan the paper thoroughly.

Align the paper against the fixed left hand guide and load it into the tray, pushing it down carefully until it stops against the feed rollers inside the printer.

Do NOT add paper to the ASF; always remove any existing paper and fan it together with the paper to be loaded.

Position the right guide against the right edge of the paper.

With the printer powered, press Form Feed. The paper moves to the Top of Form

(TOF) position. Press Form Feed again, to make sure that the paper feeds smoothly through and exits from the printer, without crushing or skewing.

See Chapter 3 in the User Guide for further information on the types of paper you can use and the page layout.

Printing the "Demo" Page

With the printer powered, print head installed and paper loaded:

Press and hold the On Line key, and press the Install Cartridge key (for at least 2 seconds) on the operator panel.

A sheet of paper will be fed into the printer and the "demo" page will be executed automatically.

Release the keys only after printing has commenced.

Do not open the front cover of the printer while printing is in progress.

Once the "demo" page is printed, the printer returns On Line.

To print another "demo" page, press and hold On Line and then press Install

Cartridge (for at least 2 seconds).

To suspend printing temporarily, press On Line (pressing this key a second time will cause printing to continue).

The "demo" page lists the principal features of your printer and contains a nozzle test that gives a graphic representation of the functioning of the print head.

The "demo" page contents may vary with respect to that illustrated here, but this will not affect the functioning of your printer in any way.

If you have inserted a color print head, the same key sequence will cause the same

"demo" page to be printed in color.

-

Installing Printer Software

The diskette supplied with your printer contains the SuperScript™ 100C high quality color printer driver.

For Windows® users: to work in Windows® 3.1/3.11 or Windows® 95 environment, you

MUST first install the driver. This driver gives you access to all the printer features.

For DOS users: please refer to the chapter "Using Software" in the User Guide.

The contents of the diskettes guarantee compatibility with the specific operating environments and provide a user-friendly interface for programming the printer.

The diskettes have a "Read-Me" file and requirements and last minute information on your driver. This file should be read BEFORE installing your driver (for

Windows® 3.1/3.11 users, open the file through the "Write" application; for

Windows® 95 users, through "WordPad" specifying the file name README.WRI).

Before installing any printer driver, we recommend that you make a back-up copy of the original diskettes and then use this copy for the installation procedure.

This will allow you to keep the original diskettes as masters so that, should any problem arise with the back-up copy, you can make another copy.

Installing the SuperScript 100C color printer driver

System requirements:

Windows 3.1 or later,

PC 386 or later with at least 2 MEGA Bytes of RAM,

1 MEGA Bytes of free disk space.

Installation procedure in Windows® 3.1/3.11 environment

To choose the driver language you require and then install the driver, proceed as follows:

1) Insert the specific diskette in drive A of your PC.

2) Activate Windows® environment (if necessary, consult your Windows® user manual).

3) Now activate the Control Panel in the Main group, clicking twice with your mouse indicator on the corresponding icon.

4) Select the Printers icon, in the same way.

5) If the Installed Printers box is empty, click on Install..

6) If the Installed Printers box already contains one or more driver names, click on Add, select Install Unlisted or Updated Printer in the List of Printers and then click on Install… .

7) Check that the Install Driver window already indicates the drive (usually A) in which you have inserted the driver diskette, otherwise, click on the drive name and change it, using your PC keyboard.

8) Click on OK to display the driver name.

9) The Install Driver window will now show the driver you have selected; click on.

10) The Add Unlisted or Updated Printer window contains the list of drivers present on

the diskette. Select the driver with your printer name and click on OK.

11) Your driver is now installed and your printer name appears in the List of

Printers.

12) With your printer name highlighted, click on the Set as Default Printer button, so

that your printer will be active in all your Windows® applications.

13) Check your printer connection by clicking on the Connect.. button. By default, your

printer will be connected on the LPT1 port which corresponds to the hardware

connection of a parallel interface cable.

14) Click on the Close button of the Printers dialogue box.

For further information, consult your Windows® 3.1/3.11 documentation.

Installation procedure in Windows® 95 environment

To install the driver using the Plug and Play feature, proceed as follows:

Your printer must be powered, connected to your PC and NOT in error mode (no LED's

Flashing).

1) Insert the diskette in drive A of your PC.

2) Activate Windows® 95; if already active, execute the "shut down" command and select restart (if necessary, consult your Windows® user manual).

3) A window, indicating that a new peripheral has been detected (New hardware found and the printer name), is displayed.

The same window shows the Driver from disk provided by hardware manufacturer option

already highlighted. Click on the OK button.

4) With the Install from Disk window displayed, insert the specific driver diskette in the drive selected, specify this drive and click on OK.

5) Your printer name is displayed in the Select Device window. Click on OK.

6) The Add Printer Wizard window is displayed. If there are no printer drivers already installed on your system, your printer will be installed as the Default printer. If other drivers are already installed, you will be asked if you want to use this printer as the default. Click on Yes.

7) Click on Next. The same window will prompt you to print a Test Page. Click on

Yes, if you want to be sure that the driver has been installed correctly. This page also gives you a list of all the files that have been copied into your system during installation.

8) Your driver is now installed. A window will ask you if the test page has been completed. An affirmative reply indicates that the driver is installed correctly.

For further information, consult your Windows® 95 documentation.

See Chapter 4 in the User Guide for more details on the drivers and printer setup.

Help!

To simplify the use of the printer, and to help you if you have problems, this printer has a template containing a series of operating instructions embossed on the inside of the front cover. The flashing of the two light indicators (LED's) signals the need for operator intervention. Should this occur, proceed as follows:

Open the top cover of the printer.

Check the position of the print head carriage, which will correspond to one of the four action items on the template:

1) Check paper,

2) Change color/black switch position,

3) Change ink cartridge,

4) Change print head.

Action items 2, 3 and 4 are illustrated on the template.

For full details, see the section entitled "Embossed Template" in Chapter 1 of the

User Guide.

If you have problems with any operating procedure, or are unable to perform a specific function, always check that you have followed the instructions as given.

If a repetition of the instructions is unsuccessful, see the section entitled

"Problems and Solutions" in Chapter 5 of the User Guide.

Table of contents

1.

User Interface

Embossed Template

Error Conditions and corrective

Print head replacement.

Print head adjustment

Operator Panel

Basic key functions

Special key functions

Light indicator (LED) functions

2.

Ink Jet Print Head

Replacing the Print Head

Print head removal

Print head insertion

Using a Color Print Head

Print Head Care

Printing the "demo" page

Clearing the print head nozzles

Cleaning the print head

5.

Troubleshooting

General Care

Error Conditions indicated By Print Head

Position

Problems and Solutions

Installation

Paper

Print Head

Printing

1-1

1-1

1-2

1-2

1-3

1-3

1-4

1-4

2-1

2-2

2-3

2-3

2-4

2-5

2-5

2-6

5-2

5-2

5-3

5-3

5-4

5-6

5-8

3.

Paper

Types

Dimensions

Insertion

Automatic Feed

Semi-automatic feed

Envelopes

Print Area

Single sheets

Envelopes

4.

Using Software

Modifying the Settings in Your

Printer

DOS Environment

Running the Printer Set-Up

Utility

3-1

3-2

3-2

3-2

3-2

3-3

3-4

3-4

3-5

4-2

4-4

4-5

Appendices

A. Supplies and Optional Items

B. Printer Settings

C. Command Codes

D. Product Characteristics

E. Getting Service and Support

G. Glossary

Index

User Interface

Embossed Template

On the inside of the top cover of the printer, there is an embossed template. This template illustrates the operating procedure for changing the print head and how to adjust the print head position if you wish to print on envelopes. It also indicates four error conditions.

Error conditions and corrective action

The four error conditions are:

1.

CHECK PAPER

There is no paper in the ASF, or there is a paper jam. See Chapter 3 for the paper

loading procedure and Chapter 5 for information on how to clear paper jams.

2.

CHANGE BLACK/COLOR SWITCH POSITION

The position of the print head selection lever is not compatible with the type of

print head you have inserted. See Chapter 2 for information on the use of the print

head selection lever.

3.

CHANGE INK CARTRIDGE

The print head (ink cartridge) requires replacing.

See Chapter 2 - Replacing the Print Head.

4.

CHANGE PRINT HEAD

There is no print head in the printer, the type of print head you have inserted is not

compatible with the printer driver selected, or the Install Cartridge key has been

pressed. See Chapter 4 for information on monochrome/color printer drivers.

If one of these error conditions occurs, any printer operation is interrupted, the

On Line and Power LED's start to flash and the print head carriage is positioned to indicate the action required.

If there is no operator intervention within 60 seconds(with a monochrome print head inserted) of the error being signaled, the print head carriage returns to its rest position. To return the print head carriage to the error indication, press

Install Cartridge.

* 30 seconds, if you are using a color print head

** The print head carriage will not return to its rest position if there is no print head inserted or if the print head selection lever is not in the correct position.

Once you have corrected the error condition, press Install Cartridge to return the print head carriage to its rest position, so that the printer can resume operating.

Further information regarding these and other types of operating errors is available in Chapter 5 - Troubleshooting.

Print head replacement

This part of the template illustrates the print head/ink cartridge replacement procedure. It is complementary to the description in the corresponding sections in

Chapter 2.

Print head adjustment

This part of the template illustrates the adjustment switch, depending on the type of document you are using

Operator Panel

This section describes the functions of the keys and light indicators (LED's) on the operator panel.

The behavior of the keys and light indicators on the operator panel will depend on the printer's status:

Printer states:

• free: no data to be printed;

• busy: from the reception of data until the completion of its printing;

• standby: printer powered but dormant (more than two minutes have elapsed since last interchange with host).

• special function mode : operating mode independent of host.

Basic key functions

Function

Printer ready/Pause

Print head positioning

Paper load/ eject

Key

On Line

Install

Cartridge

Form Feed

Description

When the printer is ON LINE, the On Line light indicator is lit and the printer can process and print data received from your computer.

When the printer is OFF LINE (pause),the print head carriage returns to its rest position at the physical left margin. The On Line light indicator is off and any printing operation is suspended.

The first time it is pressed, the print head moves to the head loading position (position 4 of the template). The second time it is pressed, the print head returns to its rest position (provided that the print head lever is in the correct position for the type of print head inserted. The lever must

NOT be forced and must be moved ONLY when the print head carriage is in the loading position).

Loads a sheet of paper to the Top of Form (TOF) position. If paper is already present in the printer, causes its expulsion to the output tray.

Special key functions

Function

"Demo" page

Print test

Reset

Hex dump

Exit from Hex dump

Key(s)

On Line held

+

Install Cartridge (at least 2 s)

Press all three keys simultaneously release them only when the Power light indicator goes off, then press On Line three times

On Line held

+

Form Feed (at least 3 s)

Description

The "demo" page is printed. It will be in color or monochrome, depending on the type of print head you have inserted.

The print test is printed. It will be in color or monochrome,, depending on the type of print head you have inserted.

Press all three keys simultaneously; release them only when the Power light indicator goes off.

then press On Line, Form

Feed and Install

Cartridge,, in this order.

Returns the printer to its power on condition.

If done during data transmission/printing, the information is lost.

All subsequent data transmitted to the printer will be printed in its hexadecimal format.

This feature should be used only under technical guidance, as it can generate extremely long print-outs. See Chapter 5

- Troubleshooting.

On Line held +

Form Feed Reset

Light indicator (LED) functions

ON Line

Lit

Off flashing slowly flashing slowly flashing rapidly

LED's

Power

Lit

Lit flashing slowly flashing slowly flashing rapidly

Indication

The printer is powered and ON LINE.

The printer is powered and OFF LINE.

An error condition has occurred in the printer.

Open the top cover of the printer to check the print head carriage position with respect to the action items embossed on the inside of the front cover.

If the print head carriage indicates 1 CHECK

PAPER there is no paper in the ASF or there is a paper jam.

Load paper, or a document or an envelope, in the ASF, or remove the jammed document.

If the print head carriage indicates 2

CHANGE COLOR/ BLACK SWITCH POSITION, the position of the print head selection lever is not compatible with the type of print head inserted.

Correct the position of the lever.

If the print head carriage indicates 3

CHANGE INK CARTRIDGE, an "ink cartridge empty" ("end of ink") condition has occurred.

Replace the print head.

If the print head carriage indicates 4

CHANGE PRINT HEAD, there is no print head in the printer, the print head inserted is not compatible with the driver selected, or the Install Cartridge key has been pressed.

Insert a print head, exchange the type of print head inserted, or replace the print head.

After correcting the error condition, press

Install Cartridge to return the print head carriage to its rest position.

If there is no operator intervention within

60 seconds *(with a monochrome print head inserted; *30 seconds if a color print head is inserted) of the error being signaled, the print head carriage will return to its rest position **. To reread the error indication,, press Install

Cartridge

** The print head carriage will not return to its rest position if there is no print head inserted or if the print head selection lever is not in the correct position.

Failure condition.

Disconnect the printer from the power supply. Make sure the print head carriage and paper feed paths are not obstructed and then reconnect the printer to the mains power supply. If the light indicators continue flashing rapidly, disconnect the printer and call the technical assistance service or your dealer.

off off a) The printer is in standby mode (dormant), i.e. within the last two minutes, there has been no printer-host interaction nor operator action.

To return the printer to its operating

condition, just press a key or send a

file to be printed.

b) The printer is in the special functions mode, awaiting a key sequence activate a

specific function.

Ink Jet Print Head

This chapter describes how to insert/remove the ink jet print head n/from the printer, how to clean the print head and preserve optimum print quality. It also describes how to obtain the print test.

Your printer can use a color print head or a monochrome print head.

ALWAYS use NEC-original Ink Jet Print Heads.

Replacing the Print Head

See also the instructions embossed on the inside of the top cover, and illustrated in Chapter 1.

The printer has an "ink detection" sensor which guarantees optimum printing quality by allowing the timely replacement of the print head.

When replacing the print head, take care not to touch the print head carriage shaft nor the area under the print head carriage.

Print head removal

The print head is removed to replace it, to change from a monochrome to color print head or vice versa, or to repeat its insertion (see the section entitled

"Print head insertion" in the Quick Start), in the case of faulty printing.

When the printer is not powered or is in standby mode, the print head carriage is in its rest position (at the extreme left).

If the printer is already powered and a print operation is running, press the On

Line key to interrupt printing BEFORE opening the top cover.

To return the printer to operating status, close the top cover and press the On

Line key.

To remove the print head, proceed as follows:

With the printer already powered, press <B><N>Install Cartridge to move the print head carriage to the head loading position (the Power and On Line LED's start flashing simultaneously).

The print head carriage moves to correspond to error condition 4 on the

embossed template (see Chapter 1) and both LED's start flashing. This

position is held for 60 seconds (30 seconds if the printer has a color print

head), after which the print head carriage returns to its rest position *.

To return the print head carriage to the cartridge replacement position, just

press Install Cartridge.

* The print head will not return to its rest position if there is no print

head inserted or if the print head selection lever is not in the correct

position.

Open the top cover.

Pinch together the two lips on the rear of the print head carriage (behind the print head). The print head is released.

Insert Image pg 2-2

Remove the print head, pulling it upwards by its thumb and finger grip.

Insert image pg 2-2

If the quality of printing is not optimum, do the print head clearing operation

(see the section entitled Print Head Care in this chapter).

Print head insertion

For the description of the print head insertion procedure, see the specific section in the Quick Start.

If you have problems inserting the print head:

Make sure the print head carriage is in the print head loading position.

Check that the print head chamber is clean and free of foreign bodies.

NEVER force the print head into the chamber.

Always remove it completely and repeat the entire insertion operation.

The insertion/removal procedure for a color print head is the same as for the standard print head, but REMEMBER to position the print head selection lever for a color print head. The lever must NOT be forced and must be moved ONLY when the print head carriage is in the loading position.

Using a Color Print Head

The insertion/removal procedure for a color print head is the same as for the standard print head. Once you have inserted the color print head, you must set the print head selection lever (to the left of the ASF) to correspond to the color indication, before pressing Install Cartridge to return the print head to its rest position.

The lever must NOT be forced and must be moved ONLY when the print head carriage is in the loading position.

If you do not position the print head selection lever to correspond to the type of print head inserted, the print head carriage will not return to its rest position. It will be positioned to correspond to error condition 2 (see specific section in Chapter 1), and the On Line and Power light indicators will flash simultaneously.

Print Head Care

Always keep the print heads (ink cartridges) sealed until they are to be used.

Do NOT attempt to refill the print head with ink, as this damages the print head and the printer.

Always make sure that the print head is in its rest position

BEFORE switching off your computer. When the printer is powered, the print head will automatically return to its rest position and go into standby mode after approximately two minutes of inactivity.

Printing the "demo" page

With the printer powered and in PCL III + emulation, print head installed and paper loaded:

Press and hold On Line, and then press Install Cartridge(for at least two seconds) on the operator panel.

A sheet of paper will be fed into the printer and the "demo" page will be executed automatically.

Release the keys only after printing has commenced.

Do not open the front cover of the printer while printing is in progress.

Once the "demo" page is printed, the printer returns On Line. Check the print quality, making sure that all the characters and images are clearly defined and complete.

If you have any problems running the "demo" page, check that you have followed the operating procedures correctly; if so, see Chapter 5 - Troubleshooting.

Clearing the print head nozzles

The print head clearing operation is performed to clean ONLY the print head nozzles of <BI>the monochrome print head<D>. If, after inserting a new monochrome print head or during a printing operation, the print quality is not optimal or deteriorates, execute the print head clearing operation to improve it.

Poor print quality is usually caused by air bubbles which block one or more of the print head nozzles; the print head clearing operation will remove any blockage.

If an "end of ink" condition has been signaled (print head in position 3), do NOT attempt to perform a print head clearing operation.

To clear the print head nozzles, proceed as follows:

Set the printer OFF LINE the print head is in its rest position at the left hand margin and check that there is no paper inserted for printing.

Open the top cover of the printer.

Pressing down the ink aspirator slide (<PUSH>), move it backwards and forwards the full length of its shaft, until ink appears in the tube below the slide.

Press Install Cartridge to move the print head carriage to the head loading position.

Move the ink aspirator slide backwards and forwards to empty the tube.

Insert picture pg. 2-5

Press Install Cartridge to return the print head carriage to its rest position.

Close the top cover.

Press On Line to return the printer to ON-LINE state.

If the print head clearing operation does not result in improved print quality, reset the printer and then repeat the print head clearing operation.

Cleaning the print head

If you have not been able to solve the problem of printing quality with the print head clearing operation, try removing and cleaning the print head.

Position the print head carriage in the head loading position, open the top cover, release and remove the print head (see the specific sections in this chapter).

Clean the electrical contacts on the print head and in the housing on the print head carriage with a slightly damp lint-free cloth, taking care not to touch the print head nozzles.

Re-insert the print head in the printer, close the top cover and press any key to return the printer ON-LINE.

If there is still no improvement in the print quality, try cleaning the print head nozzles.

This operation MUST NOT be repeated systematically, as it will damage the print head. It should ONLY be attempted as a last resort, before changing the ENTIRE print head.

Dampen a tissue handkerchief with distilled water; squeeze it slightly to remove any excess water.

Remove the print head from the printer (see the specific section in this chapter).

Holding the print head with the nozzles facing downwards, blot it against the handkerchief, pressing lightly.

Repeat the blotting operation a few times on different areas of the handkerchief, to clean the nozzles.

Reinsert the print head in the printer and print the "demo" page to check the quality of printing (see the specific section in this chapter).

Paper

This chapter describes the types and characteristics of the paper you can use in your printer.

Types

Best results are obtained using good quality plain office paper, which has a paper weight of between of standard sheets>15.5 and 24 lbs. Using 21 lbs. paper, you can load up to 40 sheets in the ASF. For thicker documents (over 24 lbs.), the ASF capacity is 10 sheets).

Sub-standard paper can affect the quality of printing.

Make sure the paper is inserted in the paper tray so as to print on the right face of the page (see indication arrow on paper wrapping).

Printing on both sides of the paper may increase the risk of misfeeds or paper jams.

Dimensions

The following table contains the dimensions of the types of paper and envelopes which you can use in your printer:

A4

Single Sheets

(width x length)

210 x 297 m

8.26 x 11.7 in

A5

(horizontal)

US Letter

210 x 148.5 mm

8.26 x 5.85 in

8.5 x 11 in

215.9 x 279.4 mm

US Legal

US Exec

User-defined

8.5 x 14 in

215.9 x 355.6 mm

7.25 x 10.5 in

184.2 x 266.7 mm

105 x 80 mm, min.

4.134 x 3.15 in

220 x 356 mm, max.

8.26 x 16 in

COM-10

DL

C5

C6

B5

B6

Envelopes

(width x length)

104.7 x 241.3 mm

4.125 x 9.5 in

110 x 220 mm

4.33 x 8.66 in

162 x 228mm

6.37 x 9 in

114 x 162 mm

4.4 x 6.37 in

176 x 250 mm

6.92 x 9.84 in

125 x 176 mm

4.92 x 6.92 in

Insertion

Automatic feed

The following documents can be inserted automatically from the ASF:

• standard format single sheets (up to 40 x 80 g/m2sheets),

• standard format coated paper (average 20 sheets),

• standard format thicker paper/envelopes ( weight from 90 to 110<N>g/m2in packs of not more than 10 pieces).

Semi-automatic feed

The following documents are inserted semi-automatically (loaded one at a time in the ASF one at a time and inserted for printing using the Form Feed key):

• user-defined documents,

• special glossy paper,

• transparencies.

Use only paper-backed transparencies (or film) specifically indicated for

ink-jet printers (e.g. 3M CG-3480).

The document/envelope must not be crumpled or torn, otherwise it may jam or even not be inserted.

When using user-defined documents, remember to select the appropriate paper type in your printer driver (see Chapter 4).

Envelopes

If you intend to print on envelopes, you must first adjust the print head position. This operation is also indicated on the embossed template on the inside of the top cover (the template is illustrated in Chapter 1).

Press Install Cartridge, to move the print head to the center of the carriage shaft (position 4),

Open the top cover of the printer,

Turn the knob attached to the left of the print head carriage counterclockwise to its horizontal position,

Insert picture page 3-3

Close the top cover,

Press Install Cartridge again, to return the print head to its rest position.

Envelopes should be inserted with their short side as the leading edge. The printing side should be face up and the sealing flap underneath.

When using envelopes, remember to select a landscape font for printing (in

Windows® environment, you will require TrueType fonts).

Print Area

M

W

Z

L R

The following tables give the measurements for the print area on the standard page and envelope sizes handled by the printer (all measurements are indicated in millimeters and inches). The printer can print a maximum of 67 lines on an A4 page with 6 lpi line spacing (the last line may be printed with slightly defective line spacing).

Single sheets

Format/

Measurement

M - (page width)

W - (max. print line length

L - (min. left hand margin)

R - (min. right hand margin)

T - (min. top margin)

B - (min. bottom margin

A4

210 mm

8.26 in

203.2 mm

8 in

3.4 mm

0.134 in

3.4 mm

0.134 in

1 mm

0.04 in

12.7 mm

0.5 in

A5

(horiz.)

210 mm

8.26 in

203.2 mm

8 in

3.4 mm

0.134 in

3.4 mm

0.134 in

1 mm

0.04 in

12.7 mm

0.5 in

Letter/<R>

Legal

215.9 mm

8.5 in

203.2 mm

8 in

6.4 mm

0.25 in

6.4 mm

0.25 in

1 mm

0.04 in

12.7 mm

0.5 in

US EXEC

184 mm

7.25 in

177.8 mm

7 in

3.1 mm

0.125 in

3.1 mm

0.125 in

1 mm

0.04 in

12.7 mm

0.5 in

Your application may add its own default margins to your page layout, thus further reducing the print area.

Pre-printed documents MUST have at least a 5 mm margin before the first print position.

Use of documents that do not conform to the specifications indicated will result in crooked or incorrect insertion and feed-through, with a risk of jamming.

Envelopes

Format/

Measurement

M - (width)

W - (max. print line length)

L - (min. left hand margin)

R - (min. right hand margin)

T - (min. top margin)

B - (min. bottom margin)

Format/

Measurement

M - (max. width of sheet)

W - (max. print line length)

L - (min. left hand margin)

R - (min. right hand margin)

T - (min. top margin)

B - (min. bottom margin)

COM-10

104.7 mm

4.12 in

98 mm

3.85 in

3.4 mm

0.134 in

3.4 mm

0.134 in

1 mm

0.04 in

21.3 mm

0.84 in

C6

114 mm

4.4 in

107 mm

4.22 in

3.4 mm

0.134 in

3.4 mm

0.134 in

1 mm

0.04 in

21.3 mm

0.84 in

DL

110 mm

4.33 in

103 mm

4.06 in

3.4 mm

0.134 in

3.4 mm

0.134 in

1 mm

0.04 in

21.3 mm

0.84 in

B5

176 mm

6.92 in

162 mm

6.37 in

3.4 mm

0.134 in

3.4 mm

0.134 in

1 mm

0.04 in

21.3 mm

0.84 in

C5

162 mm

6.37 in

155 mm

6.11 in

3.4 mm

0.134 in

3.4 mm

0.134 in

1 mm

0.04 in

21.3 mm

0.84 in

B6

125 mm

4.92 in

118 mm

4.65 in

3.4 mm

0.134 in

3.4 mm

0.134 in

1 mm

0.04 in

21.3 mm

0.84 in

Using Software

This chapter explains how to change the printer settings by varying them in your printer driver or using the printer set-up utility contained on the diskettes supplied with the printer.

Your printer has a number of parameters which you can define according to your specific requirements. Your printer driver contains most of these parameters which can be defined when you install the driver.

Modifying the Settings in Your Printer Driver

The SuperScript™ 100C color printer driver supplied with your printer optimizes all its features and functions. First install the driver (see Quick Start) and then check that its default parameters are suitable for the type of document you wish to create.

Reconfiguring the SuperScript™ 100C driver

Access to the printer parameters in the driver varies slightly, depending on your application environment:

In Windows® 3.1/3.11:

1.

Using your mouse, access Control Panel, though Program Manager and Main,

2.

In Control Panel, open the Printers dialogue box, in the same way,

3.

Check that your printer is selected (if not, select it),

4.

Click on Setup:

In Windows® 95:

1.

Using your mouse, click on Start in Desktop,

2.

In the Configuration - Printers folder, highlight your printer model,

3.

Click on the right button of your mouse,

4.

Click on Properties, and then on the Paper tab.

At the top of the window displayed when you click Paper, are the following icons:

Automatic, Business, Photos, Art, Draft, User. Below these icons are parameters for Paper Size, Paper Type, and Paper Source. Finally, in the lower third of the dialog, are Number of Copies and Orientation settings.

At the bottom of the window, there are five buttons marked Clicking on the next tab to the right, Quality, reveals the Half-toning and Print Quality settings. The last tab, Color contains Image and Color Match parameters.

At the bottom of the window, there are six buttons marked About, Restore Defaults,

OK, Cancel, Apply, and Help, Clicking on:

About

Restore Defaults

OK

Cancel

Apply

Help

Gives publication details of the software

Restores the default values for the all parameters,

Confirms/saves all the parameter values and exits from the Setup environment.

Ignores any changes made and causes exit from the Setup environment,

Applies all changes made prior to selection,

Gives access to more detailed information on the individual parameters in the current window.

To change any parameter values, just click on the value or feature you require.

To move from one parameter group to another, just click on the appropriate folder tab at the top of the window; the parameter group selected is activated and displayed automatically.

When you have made the all changes you require, click on OK at the bottom of the window, to save your new configuration and exit from the Setup environment.

Parameter group contents

Paper Size/Source: v

Paper Size: A4, Letter, Legal, A5, Executive, COM10, v

C5, DL, User-Defined (default setting: A4 or Letter,depending on country).

v

Paper Source: Auto Sheet Feeder, Manual.

v

Portrait or Landscape.

v

Copies: Collate or Reverse Page Order.

Paper Type/Print Quality v

Paper Type: Plain Paper, Transparency, Glossy Paper, Coated Paper.

v

Print Quality: Standard, Draft (High Speed), Economy, High Quality,

Presentation.

This group of values is disabled, if Automatic (default value) is selected in the parameter group Document Type.

Document Type

Automatic, Monochrome Report, Color Report, Greyscale Picture, Color Picture,

Draft Printing.

Print head/Resolution v

Print head: Monochrome, Color (CMY).

This group of values is disabled, if Automatic (default value) is selected in the parameter group Document Type.

v

Resolution: 600 x 300, 300 x 300, 150 x 150, 75 x 75 dots per inch.

Dithering

No Dithering, Line Art Pattern, Fine Pattern, Coarse Pattern, Standard

Spray, High Quality Spray, Presentation Quality Spray.

This group of values is disabled, if Automatic (default value) is selected in the parameter group Document Type.

Image Settings v

Image: Brightness and Contrast (two sliding bars).

v

Enable Ink Density Correction (enabled; click on box to disable).

v

Color Balance: Saturation, Red Intensity, v

Green Intensity, Blue Intensity (four sliding bars).

v

Color Match (enabled; click on box to disable).

Help

Each active window in the driver setup has an extensive module of detailed information which can be accessed by clicking on the Help button at the foot of the window.

Document type

If the parameter value Automatic is selected in this menu, the Print Quality,

Printhead and Dithering menus are disabled. The values for these parameters will be set automatically.

Fonts

Scalable and/or TrueType fonts are available when you operate in a Microsoft

Windows environment, level 3.1 or later. These fonts are stored mathematically as character and symbol outlines and are expanded only when the specific font is selected.

You cannot use the printer's resident fonts in Windows environment. You must use the fonts available in Windows.

Print quality

High Quality (LQ) gives a combination of speed and good

Presentation gives best quality at a lower speed

Draft

Economy gives fast printing saves ink

Paper type

If you select Transparency, output will be LQ, regardless of the print quality parameter setting selected.

DOS Environment

If you use a DOS Software program, you will require a specific driver for each printer model and application to access the main features of your printer. Ask your computer dealer for advice.

To install any of the drivers, always refer to the specific software application documentation. Should any of the parameters you require not be accessible through the driver, you can access them using the printer SETUP utility.

Your printer has two resident emulation's: PCL III + (default value) and IBM

Proprinter X24 Model 4207/1 that may be used with DOS applications:

PCL III + mode:

Choose the PCL III + driver when setting your application software. If PCL III + is not available, choose HP DeskJet 500C or HP DeskJet 500. The PCL III + mode supports both color and black printing.

IBM Proprinter X24 mode:

Choose the IBM Proprinter X24 Model 4207/1 driver when setting your application software. Note that this mode only supports black printing with the black print head. Attempting to print with the color print head installed will result in an error condition. The "demo" page is not available if this emulation is selected.

Running the Printer Set-Up Utility

This program is aimed at DOS-based applications. It should be used if the feature you require cannot be selected through the driver you have installed or if no driver is available.

We suggest that you make a copy this program on another diskette, and keep the original as a master.

Note for Windows® 95 users

If you have Windows<190> 95 installed on your PC, BEFORE running the SETUP utility, you must disable the DOS spooler, as follows:

1.

In the Printers folder, select your printer then Properties tab.

2.

In the Details sheet, click on the Port Settings button.

3.

A window entitled Configure LPT ports opens, with the option Spool MS-DOS print jobs selected.

4.

Click on the box, to deactivate the option. This will enable the DOS application to handle the port directly.

5.

Close Windows® 95.

To re-enable the "Spool MS-DOS print jobs" feature, just repeat the above procedure.

To run the SETUP utility, proceed as follows:

Insert the diskette containing the SETUP utility in drive a (usually) of your computer.

At the DOS prompt, type A:\ (or B:\)STUP100C.EXE, and press ENTER.

The program will read the printer's identification code and its internal settings.

It will then display this information on your PC screen.

If you click on Change Parameters, the parameter group selection screen for the emulation currently selected is displayed.

You can now select, one at a time, the parameter groups containing the feature(s) you wish to change.

See also Appendix B for a complete list and description of the parameters available.

If you click on Factory Default, you restore the default settings within the emulation currently selected.

If you click on Quit, you abandon the SETUP utility and return to DOS. If any settings were changed, you will be prompted to "Save setup into printer?".

The parameter settings defined in the driver always have priority over the settings made using the SETUP utility.

Troubleshooting

This chapter contains a troubleshooting guide which indicates some of the problems which may occur during the day-to-day use of your printer, together with suggestions for their solution. Your printer is designed to require only minimum maintenance. However, everyday use will give rise to a number of simple printercare operations.

If you detect serious mechanical damage to or a failure in the printer, do not attempt to repair it yourself! CALL THE TECHNICAL SUPPORT CENTER.

General Care

1.

Environment

Keep your printer in a stabilized, ventilated environment (temperature

range: 5 to 35°C; relative humidity: 15% - 85%).

Do not subject your printer to abrupt changes in temperature and/or humidity.

Do not let dust accumulate on the printer casing. Use a slightly damp cloth to remove dust.

Do NOT use abrasive or corrosive cleaning fluids to clean the printer casing.

2.

Transportation

Always make sure that the print head is in its rest position. To ensure this, always unplug your printer BEFORE switching of the host to which it is connected.

Take care not to drop your printer.

Repack your printer in its original carton, whenever possible.

Error Conditions indicated by Print Head Position

On the inside of the top cover, there is an embossed template which, as well as illustrating the print head insertion/ replacement procedure, indicates the most common reasons for an interruption in the printer operation (the template and its contents are illustrated in Chapter 1).

When an error occurs, printing stops, On Line and Power LED's flash simultaneously and the print head position will correspond to one of the action items indicated on the embossed template:

1.

Check paper

2.

Change black/color lever position

3.

Change ink cartridge

4.

Change print head.

Correct the error and then press Install Cartridge to return the print head to its rest position.

Problems and Solutions

If you have problems while working with the printer, check through the following list, to see if you can find the cause of the problem.

If a printer malfunction other than those indicated below occurs, or if, after executing the suggested corrective action, the problem persists, call your retailer or the Technical Support Center.

During normal printer operation, an error condition will be signaled by the simultaneous flashing of the On Line and Power LED's. When you open the top cover

of the printer, the print head carriage will be positioned above the corresponding action item on the embossed template.

Installation

1.

Missing or damaged parts.

Contact your retailer immediately.

2.

Printer is not powered.

No power supply (no LED's are lit).

Check that the printer is connected properly to the power supply socket.

If no LED's are lit, but the printer is powered, it is in standby condition. Press any key to return the printer to its operating status.

3.

No initial reset.

When the printer is plugged into the electrical power supply, the print head carriage does not move.

Check that the carriage path is free of impediment.

Try disconnecting the printer from the power supply and then plugging it in again.

If the Power and On Line LED's are flashing rapidly, there is a failure on the mother board; call the technical assistance service.

4.

Demo page did not run.

If the carriage does not move, check that its path is not obstructed.

Disconnect the printer from the electrical power supply and then plug it in again. Repeat the key sequence.

If the Power and On Line LED's flash simultaneously, open the top cover to check the position of the print head carriage, which will have moved to indicate the operator action required: v there is no paper in the printer; load paper in the ASF and press Form Feed on the operator panel.

v the print head (ink cartridge) needs replacing; follow the instructions given in the appropriate sections in Chapter 1, to replace the print head/ink cartridge.

v check that the print head is inserted correctly; if it is not, remove and reinsert it. Remember to press Install Cartridge once you have reinserted the print head.

5.

Problems with connection to host.

Check that your interface cable is of the correct type.

Make sure you have fixed the interface connectors properly both to the printer and to the host.

Check that you have configured your application correctly (see the driver installation procedure in Chapter 4 and your application manual).

Paper

Precautions

The paper must not be crumpled or torn, otherwise it may jam or even not be inserted. Always use paper in perfect condition and within the specifications defined (see Chapter 3).

Make sure the paper feeds smoothly, and that it is not held too tightly nor has too much play.

If you remove the paper from or add paper to the ASF, you MUST repeat the entire paper loading operation.

Always make sure there is no paper inserted for printing before disconnecting the printer from the mains power supply or before doing the head clearing operation (see the section entitled "Clearing the print head nozzles" in

Chapter 2).

Printing on both sides of the paper may cause smudging.

No paper

If, on a print command, there is no paper to load in the printer, the Power and

On Line LED flash slowly.

To clear this condition, load paper in the ASF and press Form Feed.

2.

Paper does not load.

Check that the size and weight of the paper used are within the limits allowed.

Press Form Feed, then repeat the paper loading operation.

If you removed the paper from the ASF, you must press Form Feed, repeat the entire paper loading operation and then press Form Feed again.

Make sure the paper is not feeding in crookedly.

Paper jamming - point 4 in this section.

Make sure the correct paper feed parameter is selected in your printer driver, load paper in the ASF and press the Form Feed key on the operator panel.

3. Single sheets/envelopes not loaded (or loaded incorrectly).

The document/envelope has been positioned incorrectly for insertion.

Make sure the correct paper format parameter is selected in your printer driver.

The print head adjustment lever is positioned incorrectly for the type of document you are using (see the section entitled "Envelopes" in Chapter 3).

Preprinted documents must have a clean 5 mm margin before the first print position.

Document is being fed with a reduced linefeed, causing overprinting of successive print lines. ASF feed mechanism is not synchronized correctly.

Remove all the paper from the ASF, press Form Feed and then reload the paper in the ASF.

. Paper jams or tears.

The most common causes of paper jamming in the ASF is the addition of paper when the tray is not empty and/or the incorrect loading of paper.

When adding paper to the ASF, ALWAYS remove any paper already present and reload it all as a single pack.

After clearing a paper jam, ALWAYS remove any paper still in the ASF, press

Form Feed and then reload the paper.

If the paper has already exited from the print area: v set the printer OFF LINE (On Line LED off) v open the top cover and remove the jammed paper.

To resume printing, close the top cover and the paper tray, and then press

On Line.

If the paper jams in the ASF: v disconnect the printer from the mains power supply v remove the damaged page(s) from the ASF. Remove the rest of the paper, fan and square it and then reload it in the ASF.

Do not attempt to print on small adhesive labels attached to larger size glossy paper (e.g. A4 format). This type of label tends to detach during printing and recovery from inside the printer is difficult.

5. Incorrect stacking.

Too many sheets of paper in the output tray. The output tray can contain up to

40 standard weight printed pages.

Heavily printed pages tend to curl and may not stack correctly. They may also stain the rear of the page stacked over them, as they require longer to dry.

Always remove such pages from the output tray as soon as they are expelled from the printer.

Print head

When changing the print head, take care not to touch the print head carriage shaft nor the area under the print head carriage.

1. Printer does not print

Check that you have removed the protective film from the print head.

2. Print head carriage does not return to the rest position after a replacement

operation.

Check that the position of the print head selection lever corresponds to the type of print head you have inserted.

Check that nothing is blocking the carriage path.

3. Characters are faint.

Execute the print head clearing operation to clean the nozzles.

Make sure there is no paper in the printer.

Check that the print head carriage position lever is compatible with the type of document being printed.

4. Missing dots

If dots or lines are not printed completely, remove the ink jet print head and reinsert it, or:

Execute the print head cleaning operation.

Execute the nozzle clearing operation.

Clean the electrical contacts on the print head and those in its chamber.

For all these operations, see the appropriate sections in Chapter 2.

After cleaning the print head or executing the nozzle clearing operation, print a

"demo" page to check the print quality. If the print quality is still not acceptable, run a print test.

To run the print test, proceed as follows:

Make sure that the print head is inserted and that there is paper in the ASF.

Press and hold the On Line key, and then press the Install Cartridge and

Form Feed keys on the operator panel until the light indicators go off.

Press the On Line key three times.

A sheet of paper will be fed into the printer and the print test will be executed automatically.

To suspend the print test temporarily, press On Line (pressing this key a second time will cause printing to resume).

Once the test is completed and the sheet of paper is expelled, the printer will go automatically into ON-LINE condition.

Check the print quality of the test, making sure that all the characters are clearly defined and complete.

Monochrome print test contents

The monochrome print test contains information on the printer firmware (release, emulation and character generators) and the correct operation of the print head nozzles:

The first line of the print test contains technical information on the printer status.

The second line of print test indicates the print head type.

The third line of the print test (Print Head Test), consists of a diagonal line, indicating the performance of the head nozzles and the result line (Pass, or Fail with the number(s) of the faulty nozzle(s)). It allows you to check whether any dots are missing.

If dots are missing, see the section entitled Clearing the print head nozzles in Chapter 1 for the possible solutions to this problem. Then repeat the print test.

The rest of the print test contains the currently selected values for the programmable parameters and a print-out of the current selected character set.

In most cases, the parameter settings will be determined by your printer driver.

If you wish to modify your printer set-up, see Chapter 4 - "Using Software".

Color print test contents

The color print test consists of three bands of color (one for each of the basic colors in the print head) printed three times, preceded and followed by the diagonal line and numbering of the nozzle test which allows you to check the correct operation of each group of nozzles.

The short colored band under the beginning of the diagonal line of the nozzle test indicates the correct functioning (blue) or not (red) of the print head contacts.

If any nozzle numbers are missing, the nozzles should be cleared (see

Print Head Care in Chapter 2).

If none of these operations result in improved print quality, you must replace the print head.

Printing

During a printing operation, do not stop the print head manually nor touch the area within the print head carriage path.

1. Printer does not print/receive data.

Check that the printer is connected to the electrical power supply and On Line

(the Power and On Line LED's on the operator panel should be lit).

Check the physical (cables) and logical (application and driver) connections between the printer and host.

Check that host system is switched on.

If the print head carriage does not move and the Power and On Line LED's flash rapidly, disconnect and reconnect the printer to the electrical power supply.

If the Power and On Line LED's continue to flash rapidly, call the Technical

Assistance Service.

Check that you have removed the protective film from the print head.

If the Power and On Line LED's flash slowly, check that paper is present and that it loads correctly, then press Install Cartridge.

Check whether the printer is in the special functions mode (printer powered but both LED's off).

2. Printing stops.

If the On Line and Power LED's flash simultaneously, open the top cover to see which error condition the print head carriage position indicates.

Check that paper is present and that it loads correctly. If there is no paper in the printer, load up to 40 sheets of paper in the ASF and press the Form Feed key on the operator panel.

See Chapter 3 for the correct paper loading procedure.

Change the print head.

See Chapter 2 for replacing the print head.

3. Poor print quality

Execute the print head clearing operation to clean the nozzles.

Try printing on the other side of the paper.

Make sure you are using good quality paper.

Check that the print head carriage position lever is compatible with the type of document being printed.

4. Your printer has a color print head, but printing is monochrome.

Check that your printer driver handles color printing.

5. Strange characters are printed

Check that you are using the correct emulation.

Check that the driver you have selected is compatible with the emulation you intend to use.

Check that the character set you require is selected (the currently selected parameters, including the character set, are given in the monochrome print test

- see the previous section of this chapter).

You have pressed the key combination for the "demo" page, but the print test is printed. Check the emulation currently selected; the "demo" page is available only in PCL III + emulation.

If you cannot solve this problem, your hot line service may request to run a hex-dump of a test piece to check that the data transmission is operative. To run the hex-dump, proceed as follows: v

Press all three keys simultaneously, then press in sequence On Line, Form

Feed, Install Cartridge.

v

Send a short text file from your computer. The content of this file is printed as a string of hexadecimal codes corresponding to the individual characters transmitted.

v

To exit from hex-dump mode, hold On Line and press Form Feed(RESET).

6. Print test executed correctly, but unable to print in Windows® environment

The printer driver may not be installed correctly.

Check that the name of the printer appears in the List of printers in the

Printers dialogue box:

v

If the printer name is not listed, install it following the driver installation procedure described in the Quick Start.

v

If the printer name is listed, remove it from the list by clicking on the

Remove button in the Printers dialogue box and then repeat the driver installation procedure.

Supplies

The following items can be ordered from your retailer. They are packed individually and have specific instructions booklets.

Single color print head.

Single monochrome print head.

The SuperScript 100C is compatible with most inkjet papers (coated and uncoated).

For optimum print quality, we recommend the following paper types:

HP Premium coated inkjet paper

HP Premium glossy paper.

Printer Settings

This appendix contains a brief description of the printer settings available with the resident emulation's, using the printer setup utility.

Factory Settings

When you receive the printer, its basic operating parameters are already set with pre-defined factory settings (default settings for PCL III+ emulation).

These are the settings which appear in the print test the very first time you run it (see specific section in Chapter 5).

Your printer emulation is set to be compatible with the diskette included with your printer. You should not have to vary anything. If you wish to change the emulation, remember to check that it is compatible with your application driver, otherwise your printer will not operate correctly.

Parameter Description

The following tables give a brief description of all the features which can be selected using the printer set-up utility. Where indicated, the features are valid only for a specific emulation.

Feature

Emulation

Paper Format

Paper Device

Perforation skip mode (Skip

Over)

Description

Set of command codes,, character sets and fonts used: PCL III +; IBM Proprinter X24 4207/1.

Indicates the type and dimensions of the document to be printed:

Letter; Legal; A4; horizontal A5; COM10; DL; C5;

Executive; Free;C6; B5; B6.

Means by which paper is fed to the printer:

ASF.

Affects only text, introducing a half inch (12.7 mm) no-printing area at the top of each page. In most cases, Perforation skip mode ON will meet your requirements.

When Perforation skip mode is ON, a line that overruns the lower limit of the text area will be printed below the top margin of the next page.

When Perforation skip mode is OFF, the line will be printed on the first physical print line of the new page.

ENABLED (ON) DISABLED (OFF)

Page 1

BOF = 1/2 in

TOF = 1/2 in

BOF = 1/2 in

TOF = 0

Page 2

Print Quality

Graphic resolution

(only PCL III + )

Type of printing quality:

LQ (Letter Quality) or Draft.

Graphic printing resolution (dots per inch - dpi):75; 100; 150; 300.

Line Feed Length

(only IBM)

Line Terminator

Character sets

PCL III + emulation:

IBM Proprinter X24 4207/1 emulation:

Type Style (Font)

PCL III + emulation:

Line Feed Value: nominal distance between the base of one print line and the next. This value may be expressed as a number of lines per inch (lpi) or as an absolute value (inches or millimeters):

6 lpi; 8 lpi; 7/72";5mm

Normal: CR=CR; LF=LF; FF=FF

AutoLF: CR=CR+LF; LF=LF; FF=FF

AutoCR: CR=CR; LF=LF+CR; FF=FF+CR

AutoCRLF: CR=CR+LF; LF=LF+CR; FF=CR+FF

Character Set: set of national or specialized characters/ symbols to be used for printing:

CP 437 International

Roman 8

PC-8 Denmark/Norway

CP 850 (multilingual)

ECMA 94 Latin 1

ISO 4 United Kingdom

ISO 21 Germany

ISO 69 France

ISO 15 Italy

ISO 60 Norway 1

ISO 61 Norway 2

ISO 11 Sweden Names

ISO 10 Sweden

ISO 17 Spain

ISO 6 USASCII

ISO 2 IRV

ISO 16 Portugal

ISO 14 JIS ASCII

Legal

CP 860 Portugal

Danish OPE I

UNIX International

Danish OPE II

Spain II

CP 863 French Canadian

PC Abicomp International

PC Abicomp Portugal

CP 437 International

Danish OPE I

Danish OPE II

Spain II

CP 850 (multilingual)

CP 860 Portugal

Shape, size, spacing,, etc. of the character/ symbol set printed:

Courier Upright Portrait 10cpi 12pts

Courier Italic Portrait 10cpi 12pts

Courier Upright Portrait 16.67cpi 12pts

Letter Gothic Upright Portrait 10cpi 12pts

Letter Gothic Upright Portrait 12cpi 12pts

Letter Gothic Italic Portrait 12cpi 12pts

Letter Gothic Upright Portrait 16.67cpi 9.5pts

Team Nordic Upright Portrait PS 12pts

Team Nordic Italic Portrait PS 12pts

BF Team Upright Portrait PS 14pts

BF Team Italic Portrait PS 14pts

BF Team Upright Portrait PS 12pts

BF Team Italic Portrait PS 12pts

BF Team Upright Portrait PS 10pts

BF Team Italic Portrait PS 10pts

BF Team Upright Portrait PS 8pts

IBM Proprinter X24 4207/1 emulation:

Text Scale Mode

(only PCL III +)

BF Team Italic Portrait PS 8pts

Linea Upright Portrait PS 14pts

Linea Upright Portrait PS 12pts

Linea Italic Portrait PS 12pts

Linea Upright Portrait PS 10pts

Linea Italic Portrait PS 10pts

Linea Upright Portrait PS 8pts

Courier Upright Landscape 10cpi 12pts

Courier Italic Landscape 10cpi 12pts

Courier Upright Landscape 16.67cpi 12pts

Letter Gothic Italic Landscape 12cpi 12pts

Letter Gothic Upright Landscape 16.67cpi 9.5pts

Courier Upright Portrait

10cpi 12pts

Courier Upright Portrait 12cpi 12pts

Courier Upright Portrait 17.14cpi 12pts

Courier Upright Portrait PS 12pts

Letter Gothic Upright Portrait 10cpi 12pts

Letter Gothic Upright Portrait 12cpi 12pts

Letter Gothic Upright Portrait 17.14cpi 12pts

Affects only text,, reducing automatically the current Line Feed setting to maintain a half-inch

(12.7 mm) non-printable area at the foot of the page even for the maximum number of print lines per page.

Possible ONLY with portrait orientation selected and the Perforation

Skip feature DISABLED

DISABLED ENABLED

63 lines of text

BOF = 12.7 mm

66 lines of text

11 in

(Letter size)

Slashed Zero

(only IBM)

Ink Save Mode

Width Type<R>

(only PCL III +)

PC Table

(only IBM)

AGM (only IBM)

Indicates whether or not the zero is printed with a diagonal slash: disabled or enabled.

Procedure for reducing the volume of inking on heavily printed pages in BIM mode: disabled or enabled.

Defines the dimensions of the character/symbol printed, according to the FONT selected (see parameter). Some fonts are not affected: normal; half width; half height; half width and half height.

PC Table: determines which area of the currently selected character set table will be used:

Table 2 or Table 1.

Alternative Graphics Mode: additional command codes for printing graphics,, which may be used when the

IBM emulation is active: disabled or enabled.

Baud Rate

Parity

Handshake

Data transmission speed:

2400, 9600, 19200, 38400 Baud.

This parameter is effective only if the optional serial interface is connected.

Type of data control method:

None, Even, Odd.

This parameter is effective only if the optional serial interface is connected.

, Type of data exchange procedure:

SOFT (Xon/Xoff + DTR) or HARD (DTR).

This parameter is effective only if the optional serial interface is connected.

Command Codes

This appendix contains a summary of the command codes sets handled by the resident emulation's

Introduction

When the printer is set for a particular emulation, it will interpret ONLY the set of commands belonging to that emulation.

A printer command consists typically of one or more characters imbedded in the flow of data transmitted to the printer. To make the printer understand which characters are to be interpreted as commands and which as printable characters, there is a simple built-in convention: all "characters" that have, according to the character table, a decimal value less than 32 are interpreted as control codes. Some of them result in an action, when they are received, others do not.

The ones causing printer action can be found in the command code description.

There is also a special command ESCAPE (decimal code 27, named ESC) which is used by most printer emulation's to open a command sequence. It is followed by one or more additional characters, which are identifiers and parameters, belonging to the printable characters or to those from the range of control codes.

If your printer receives commands which are not compatible with the emulation in use, it will ignore them, print them as normal characters or even block. Whatever happens, no serious harm will be done to your printer. To clear the situation, just reset the printer (hold On Line and press Form Feed for approximately 3 seconds).

PCL III + Multiple ESCape Sequences

If the consecutive ESCape sequences you send to the printer have the same two characters after the character ESC, you can save time by sending a single multiple

ESC sequence to the printer. This multiple sequence will consist of the ESC character, the two common character which follow ESC and the remaining characters of each individual command.

E.g.: if you have to send the sequences: ESC ( s 3 B, ESC ( s 3 T and ESC(s1Q, you can do so using the multiple sequence ESC ( s 3 b 3 t 1 Q. Note that the last character of the first two sequences "B" and "T" have become lower case ("b" and

"t" respectively), while the last character of the last sequence

("Q") has remained upper-case (indicating, thus, the end of the multiple sequence).

PCL III + Attribute Selection Priority

Font

The font selection MUST ALWAYS be indicated in the following order:

1.

Print orientation (PORTRAIT or LANDSCAPE)

2.

Character set (CP 437, etc.)

3.

Character position on the print line (normal, superscript, subscript)

4.

Spacing (fixed or proportional)

5.

Print pitch

6.

Character height (dots)

7.

Style (upright or italic)

8.

Stroke weight (medium or bold)

9.

Typeface (Courier, etc.)

10.

Print quality (DRAFT, NLQ, LQ).

Page layout

The page layout selection MUST ALWAYS be indicated in the following order:

1.

Line feed value

2.

Page length

3.

Top of form value

4.

Print area.

Bear these priorities in mind when you send the ESCape sequences for the various parameters, to avoid any surprises.

Command Code Summary

PCL III + Emulation

BASIC OPERATIONS

BS

HT

8

9

LF

FF

CR

SO

10

12

13

14

SI

SP

DEL

15

32

127

08

09

0A

0C

0D

0E

0F

20

7F

Backspace

Horizontal Tabulation

Line Feed

Form Feed

Carriage Return

Activates Secondary Font

Activates Primary Font

Space

Delete (ignored)

FONTS AND CHARACTER SETS

ESC ( n @ 27 40 n 64

ESC ( 0 @ 27 40 48 64

ESC ( 1 @

ESC ( 2 @

ESC ( 3 @

27 40 49 64

27 40 50 64

27 40 51 64

ESC ) n @

ESC ) 0 @

ESC ) 1 @

ESC ) 2 @

ESC ) 3 @

ESC & l 0 O

ESC & l 1 O

27 41 n 64

27 41 48 64

27 41 49 64

27 41 50 64

27 41 51 64

27 38 108 48 79

27 38 108 49 79

1B 28 n 40

1B 28 30 40

1B 28 31 40

1B 28 32 40

1B 28 33 40

1B 29 n 40

1B 29 30 40

1B 29 31 40

1B 29 32 40

1B 29 33 40

1B 26 6C 30 4F

1B 26 6C 31 4F

Primary Font Definition

Designates default primary character set as primary font

Same as for ESC ( 0 @

Designates current primary character set as primary font

Selects the default primary font

Secondary Font Definition

Designates the default character set as the secondary font

Designates the default primary font as the secondary font

Designates the current primary font as the secondary font

Selects the default secondary font

PORTRAIT Print Orientation

LANDSCAPE Print Orientation

(continued)

FONTS AND CHARACTER SETS (continued)

ESC ( n m 27 40 n m 1B 28 n m

ESC ( 10 U

ESC ( 8 U

27 40 49 48 85

27 40 56 85

1B 28 31 30 55

1B 28 38 55

ESC ( 11 U

ESC ( 12 U

ESC ( 0 N

ESC ( 1 E

27 40 49 49 85

27 40 49 50 85

27 40 48 78

27 40 49 69

1B 28 31 31 55

1B 28 31 32 55

1B 28 30 4E

1B 28 31 45

ESC ( 1 G

ESC ( 1 F

ESC ( 0 I

ESC ( 0 D

ESC ( 1 D

ESC ( 0 S

ESC ( 3 S

ESC ( 2 S

27 40 49 71

27 40 49 70

27 40 48 73

27 40 48 68

27 40 49 68

27 40 48 83

27 40 51 83

27 40 50 83

1B 28 31 47

1B 28 31 46

1B 28 30 49

1B 28 30 44

1B 28 31 44

1B 28 30 53

1B 28 33 53

1B 28 32 53

ESC ( 0 U

ESC ( 2 U

ESC ( 4 S

ESC ( 0 K

ESC ( 1 U

ESC ( 33 I

ESC ( 35 P

ESC ( 13 U

ESC ( 34 P

27 40 48 85

27 40 50 85

27 40 52 83

27 40 48 75

27 40 49 85

27 40 51 51 7

27 40 51 53 80

27 40 49 51 85

27 40 51 52 80

1B 28 30 55

1B 28 32 55

1B 28 34 53

1B 28 30 4B

1B 28 31 55

1B 28 33 33 49

1B 28 33 35 50

1B 28 31 33 55

1B 28 33 34 50

Primary Character Set Definition

CP 437 International

Roman8

PC 8 Denmark/Norwary

CP 850 (Multilingual)

ECMA-94 Latin 1

ISO 4 - United Kingdom

ISO 21- Germany

ISO 69 - France

ISO 15 - Italy

ISO 60 - Norway 1

ISO 61 - Norway 2

ISO 11 - Sweden Names

ISO 10 - Sweden

ISO 6 - ASCII

ISO 2 - IRV

ISO 16 - Portugal

ISO 14 - JIS ASCII

Legal

CP 860 Portugal

Danish OPE I

UNIX International

Danish OPE II

Spain II

ESC ( 33 P

ESC ( 34 I

ESC ( 59 P

ESC ( 60 P

ESC ) n m ...

27 40 51 51 80

27 40 51 52 73

27 40 53 57 80

27 40 54 48 80

27 41 n m ...

1B 28 33 33 50

1B 28 33 34 49

1B 28 35 39 50

1B 28 36 30 50

1B 29 n m ...

CP 863 French Canadian

PC Abicomp International

PC Abicomp Portugal

Secondary Character Set Definition

(values of n and m as for ESC ( )

PRINT ATTRIBUTES

ESC ( s + 1 U

ESC ( s - 1 U

ESC ( s 0 U

27 40 115 43 49 85

27 40 115 45 49 85

27 40 115 48 85

1B 28 73 2B 31 55

1B 28 73 2D 31 55

1B 28 73 30 55

ESC ( s 0 P

ESC ( s 1 P

27 40 115 48 80

27 40 115 49 80

1B 28 73 30 50

1B 28 73 31 50

ESC ( s n H

ESC ( s 5 H

ESC ( s 6 H

ESC ( s 8.33 H

ESC ( s 10 H

ESC ( s 12 H

ESC ( s 16.67 H

ESC ( s 20 H

ESC ( s 24 H

ESC ( s 33.33 H

ESC ( s n V

ESC ( s 4.25 V

ESC ( s 6 V

ESC ( s 9.5 V

ESC ( s 12 V

ESC ( s 24 V

27 40 115 n 72

27 40 115 53 72

27 40 115 54 72

27 40 115 56 46 51

51 72

27 40 115 49 48 72

27 40 115 49 50 72

27 40 115 49 54 46

54 55 72

27 40 115 50 48 72

27 40 115 50 52 72

27 40 115 51 51 46

51 51 72

27 40 115 n 86

27 40 115 52 46 50

53 86

27 40 115 54 86

27 40 115 57 46 53

86

27 40 115 49 50 86

27 40 115 50 52 86

1B 28 73 n 48

1B 28 73 35 48

1B 28 73 36 48

1B 28 73 38 2E 33

33 48

1B 28 73 31 30 48

1B 28 73 31 32 48

1B 28 73 31 36 2E

36 37 48

1B 28 73 32 30 48

1B 28 73 32 34 48

1B 28 73 33 33 2E

33 33 48

1B 28 73 n 56

1B 28 73 34 2E 32

35 56

1B 28 73 36 56

1B 28 73 39 2E 35

56

1B 28 73 31 30 56

1B 28 73 32 34 56

PRINT ATTRIBUTES (continued)

ESC ( s 0 S

ESC ( s 1 S

ESC ( s 0 B

ESC ( s 3 B

27 40 115 48 83

27 40 115 49 83

27 40 115 48 66

27 40 115 51 66

ESC ( s n T

ESC ( s 3 T

ESC ( s 5 T

ESC ( s 6 T

ESC ( s 4101 T

ESC ( s 4148 T

27 40 115 n 84

27 40 115 51 84

27 40 115 53 84

27 40 115 54 84

27 40 115 52 49 48

49 84

27 40 115 52 49 52

56 84

ESC ( s 1 Q

ESC ( s 9 Q

ESC ( s 2 Q

ESC & d n D

ESC & d 0 D

ESC & d 1 D

ESC & d 2 D

27 40 115 49 81

27 40 115 57 81

27 40 115 50 81

27 38 100 n68

27 38 100 48 68

27 38 100 49 68

27 38 100 50 68

1B 28 73 30 53

1B 28 73 31 53

1B 28 73 30 42

1B 28 73 33 42

1B 28 73 n 54

1B 28 73 33 54

1B 28 73 35 54

1B 28 73 36 54

1B 28 73 34 31 30

31 54

1B 28 73 34 31 34

38 54

1B 28 73 31 51

1B 28 73 39 51

1B 28 73 32 51

1B 26 64 n 44

1B 26 64 30 44

1B 26 64 31 44

1B 26 64 32 44

Superscripts

Subscripts

Clears Superscripts/

Subscripts

Selects Fixed Horizontal

Spacing

Selects Proportional

Horizontal Spacing

Defines Fixed Horizontal

Pitch

Selects 5 cpi pitch

Selects 6 cpi pitch

Selects 8.33 cpi pitch

Selects 10 cpi pitch

Selects 12 cpi pitch

Selects 16.67 cpi pitch

Selects 20 cpi pitch

Selects 24 cpi pitch

Selects 33.33 cpi pitch

Defines Character Height

Selects 4.25 point char.

Selects 6 point character

Selects 9.5 point character

Selects 12 point character

Selects 24 point character

(continued)

Upright Print Style

Italic Print Style

Medium Stroke Intensity

Bold Stroke Intensity

Defines Character

Typeface

Selects Courier typeface

Selects Team Nordic tp.

Selects Letter Gothic tp.

Selects BF Team typeface

Selects Linea typeface

DRAFT Printing

DRAFT Printing

LETTER QUALITY Printing

Defines Underscore

Selects fixed single under- score (default)

Selects fixed single under- score

Selects fixed double underscore

ESC & d 3 D

ESC & d 4 D

ESC & d @

ESC & k n E

PAGE FORMAT

ESC & l n A

ESC & l 0 A

ESC & l 1 A

ESC & l 2 A

ESC & l 3 A

ESC & l 26 A

ESC & l 29 A

ESC & l 81 A

ESC & l 90 A

ESC & l 91 A

ESC & l 92 A

ESC & l 94 A

ESC & l 95 A

ESC & l 93 A

ESC & l n L

ESC & l n D

ESC & l n C

ESC & l n P

ESC =

ESC & a n L

ESC & a n M

ESC 9

ESC & l n E

ESC & l n F

ESC & a N R

ESC & a + n R

ESC & a - n R

ESC * p n Y

27 38 100 51 68

27 38 100 52 68

27 38 100 64

27 38 107 n 69

27 38 108 n 65

27 38 108 48 65

27 38 108 49 65

27 38 108 50 65

27 38 108 51 65

27 38 108 50 54 65

27 38 108 50 57 65

27 38 108 56 49 65

27 38 108 57 48 65

27 38 108 57 49 65

27 38 108 57 50 65

27 38 108 57 52 65

27 38 108 57 53 65

27 38 108 57 51 65

27 38 108 n 76

1B 26 6C n 41

1B 26 6C 30 41

1B 26 6C 31 41

1B 26 6C 32 41

1B 26 6C 33 41

1B 26 6C 32 36 41

1B 26 6C 32 39 41

1B 26 6C 38 31 41

1B 26 6C 39 30 41

1B 26 6C 39 31 41

1B 26 6C 39 32 41

1B 26 6C 39 34 41

1B 26 6C 39 35 41

1B 26 6C 39 33 41

1B 26 6C n 4C

27 38 108 n 68

27 38 108 n 67

27 38 108 n 80

1B 26 6C n 44

1B 26 6C n 43

1B 26 6C n 50

27 61

27 38 97 n 76

27 38 97 n 77

27 57

27 38 108 n 69

27 38 108 n 70

VERTICAL POSITIONING OF CURSOR

27 38 97 n 82

27 38 97 43 n 82

27 38 97 45 n 82

27 42 112 n 89

1B 26 64 33 44

1B 26 64 34 44

1B 26 64 40

1B 26 6B n 45

1B 3D

1B 26 61 n 4C

1B 26 61 n 4D

1B 39

1B 26 6C n 45

1B 26 6C n 46

1B 26 61 n 52

1B 26 61 2B n 52

1B 26 61 2D n 52

1B 2A 70 n 59

Selects variable single underscore

Selects variable double underscore

Clears Underscore

Underscore for One Line

(0=one line;1=continuous)

Defines Paper Format

Selects default paper format

Selects US Executive format

Selects US Letter format

Selects US Legal format

Selects A4 format

Selects horizontal A5 format

Selects COM 10 envelope size

Selects International DL envelope size

Selects International C5 envelope size

Selects International C6 envelope size

Selects International B5 envelope size

Selects International B6 envelope size

Selects US Executive format

Skip over Bottom of Form

(1 = enables; 0 = disables)

Line Feed (in LPI) n may vary,, compatibly with font used)

Line Feed (in n/48 in)

(1

n

126)

Page Length (n may vary, compatibly with physical page size used)

Half Line Feed Forward

Left Margin (0

n

78; with 10 cpi pitch)

Right Margin (1

n

79; with 10 cpi pitch)

Clears Left and Right

Margins

Top of Form (TOF)

(n= no. of print lines)

Print Area Length

(n= no. of print lines, compatibly with physical page size less TOF)

Positioning on Line "n"

(the value of n is limited to the number of lines per page; first print line on page = 0)

Positioning "n" Lines Forward

Positioning "n" Lines Back

Positioning on Dot "n" (the dot positions are numbered from the top margin; one dot

ESC * p + n Y

ESC * p - n Y

ESC & a n V

ESC & a + n V

ESC & a - n V

27 42 112 43 n 89

27 42 112 45 n 89

27 38 97 n 86

27 38 97 43 n 86

27 38 97 45 n 86

1B 2A 70 2B n 59

1B 2A 70 2D n 59

1B 26 61 n 56

1B 26 61 2B n 56

1B 26 61 2D n 56

= 1/300 in)

Positioning "n" Dots Forward

Positioning "n" Dots Back

Positioning on Decipoint "n"

(the decipoint positions are numbered from the top margin; one decipoint = 1/720 in)

Positioning "n" Decipoints

Forward

Positioning "n" Decipoints

Back

HORIZONTAL POSITIONING OF CURSOR

ESC & a n C

ESC & a + n C

ESC & a - n C

ESC * p n X

27 38 97 43 n 67

27 38 97 45 n 67

27 42 112 n 88

ESC * p + n X

ESC * p - n X

ESC & a n H

27 42 112 43 n 88

27 42 112 45 n 88

27 38 97 n 72

ESC & a + n H

ESC & a - n H

ESC & k n H

GRAPHIC PRINTING

27 38 97 n 67

27 38 97 43 n 72

27 38 97 45 n 72

27 38 107 n 72

1B 26 61 n 43

1B 26 61 2B n 43

1B 26 61 2D n 43

1B 2A 70 n> 58

1B 2A 70 2B n 58

1B 2A 70 2D n 58

1B 26 61 n 48

1B 26 61 2B n 48

1B 26 61 2D n 48

1B 26 6B n 48

Positioning First Print Position in

Column "n" (the horizontal movement is calculated from the left margin; the number of columns per line depends on the print pitch)

Positioning "n" Columns to the

Right

Positioning "n" Columns to the Left

Positioning First Print Position on

Dot "n" (the dot positions are numbered from the leftmost print position; one dot = 1/300 in)

Positioning "n" Dots to the Right

Positioning "n" Dots to the Left

Positioning first print position on decipoint "n" (the decipoint positions are numbered from the leftmost print position; one dot =

1/300 in)

Positioning "n" Decipoints to the

Right

Positioning "n" Decipoints to the

Left

Horizontal Motion Index (HMI) n/120

ESC * t n R

ESC * t 75 R

ESC * t 100 R

ESC * t 150 R

ESC * t 300 R

ESC * r n S

27 42 116 n 82

27 42 116 55 53 82

27 42 116 49 48 48

82

27 42 116 49 53 48

82

27 42 116 51 48 48

82

27 42 114 n 83

ESC * b 0 M

ESC * b 1 M

ESC * b 2 M

ESC * b 3 M

ESC * b 9 M

ESC * r n Q

ESC * r 0 Q

ESC * r 1 Q

ESC * r 2 Q

ESC * r n A

ESC * b n W..

27 42 98 48 77

27 42 98 49 77

27 42 98 50 77

27 42 98 51 77

27 42 98 57 77

27 42 114 n 81

27 42 114 48 81

27 42 114 49 81

27 42 114 50 81

27 42 114 n 65

1B 2A 74 n 52

1B 2A 74 37 35 52

1B 2A 74 31 30 30

52

1B 2A 74 31 35 30

52

1B 2A 74 33 30 30

52

1B 2A 72 n 53

1B 2A 62 30 4D

1B 2A 62 31 4D

1B 2A 62 32 4D

1B 2A 62 33 4D

1B 2A 62 39 4D

B 2A 72 n 51

1B 2A 72 30 51

1B 2A 72 31 51

1B 2A 72 32 51

1B 2A 72 n 41

27 42 98 n 87 ..

1B 2A 62 n 57 ..

ESC * b n X

27 42 98 n 88 1B 2A 62 n 58

ESC * b n Y

27 42 98 n 89

ESC * r B

27 42 114 66

OTHERS

ESC E

ESC z

ESC Y

ESC Z

27 69

27 122

27 89

27 90

ESC & p n X ..

27 38 112 n 88..

ESC & s n C

ESC & k n G

ESC & k 0 G

ESC & k 1 G

ESC & k 2 G

ESC & k 3 G

ESC & k n F

27 38 115 n 67

27 38 107 n 71

27 38 107 48 71

27 38 107 49 71

27 38 107 50 71

27 38 107 51 71

27 38 107 n 70

ESC & k n W

ESC & k 0 W

ESC & k 1 W

27 38 107 n 87

27 38 107 48 87

27 38 107 49 87

1B 2A 62 n 59

1B 2A 72 42

1B 45

1B 7A

1B 59

1B 5A

1B 26 70 n 58 ..

1B 26 73 n 43

1B 26 6B n 47

1B 26 6B 30 47

1B 26 6B 31 47

1B 26 6B 32 47

1B 26 6B 33 47

1B 26 6B n 46

1B 26 6B n 57

1B 26 6B 30 57

1B 26 6B 31 57

Graphic Resolution

75 dpi print density

100 dpi print density

150 dpi print density

300 dpi print density

Graphic Printing Width

(n depends on the width of the image created and is limited by the page width)

Normal Graphic Printing

Compacted Mode 1

Compacted Mode 2

Compacted Mode 3

Compacted Mode 9

Graphic Printing Quality

Default value (LQ)

Draft

Letter Quality

Start Graphic Printing (n = 0, start at left margin; n= 1, start at current cursor position)

Send Data for Graphic Printing

(n is the data for one pixel raster row)

Horizontal (X) Offset

(n is a number of blank dots - a multiple of eight - inserted, starting from the left hand margin, at the beginning of the raster row; one dot = 1/300 in)

Vertical (Y) Offset(n is a number of blank dots - a multiple of eight - inserted before the raster row,, starting from the top margin; one dot =

1/300<N>in)

End Graphic Printing

Logical Reset

Autodiagnostics

Code Printing

Disables Code Printing

Transparent Printing Mode

(0 n3 2,767)

Wrap Around

(n = 0, enables; n = 1,disables)

Print Line Closure<R>

CR=CR; LF=LF; FF=FF

CR=CR+LF; LF=LF; FF=FF

CR=CR; LF=LF+CR; FF=FF+CR

CR=CR+LF; LF=LF+CR; FF=FF+CR

SO/SI enabled for One Line

(n = 0,, SO/SI enabled for one line; n<N>=<N>1,, standard function for SO/SI)

Print Direction

Left to right

Bi-directional

ESC & k 2 W

ESC & k 2 W

ESC & l 0 H

ESC & l 1 H

ESC & l 3 H

ESC * p n N

ESC * p 0 N

ESC * p 1 N

ESC * p 2 N

ESC * p 3 N

ESC * p 4 N

ESC * r n U

ESC * r -3 U

ESC * r 0 U

ESC * r 1 U

ESC * r 3 U

ESC * o n D

ESC * o 1 D

ESC * o 2 D

ESC * o 3 D

ESC * o n Q

ESC * o 0 Q

ESC * o 1 Q

ESC * o 2 Q

27 38 107 50 87

27 38 107 n 87

27 38 108 48 72

27 38 108 49 72

27 38 108 51 72

27 42 112 n 78

27 42 112 48 78

27 42 112 49 78

27 42 112 50 78

27 42 112 51 78

27 42 112 52 78

COLOR PRINTING

ESC * b n V 27 42 98 n 86

1B 26 6B 32 57

1B 26 6B 32 57

1B 26 6C 30 48

1B 26 6C 31 48

1B 26 6C 33 48

1B 2A 70 n 4E

1B 2A 70 30 4E

1B 2A 70 31 4E

1B 2A 70 32 4E

1B 2A 70 33 4E

1B 2A 70 34 4E

1B 2A 65 n 56

27 42 114 n 85

27 42 114 45 51 85

27 42 114 48 85

27 42 114 49 85

27 42 114 51 85

1B 2A 72 n 55

1B 2A 72 2D 33 55

1B 2A 72 30 55

1B 2A 72 31 55

1B 2A 72 33 55

27 42 111 n 68

27 42 111 49 68

27 42 111 50 68

27 42 111 51 68

27 42 111 n 81

27 42 111 48 81

27 42 111 49 81

27 42 111 50 81

1B 2A 6F n 44

1B 2A 6F 31 44

1B 2A 6F 32 44

1B 2A 6F 33 44

1B 2A 6F n 51

1B 2A 6F 30 51

1B 2A 6F 31 51

1B 2A 6F 32 51

IBM Proprinter X24 4207/1

BASIC OPERATIONS

BS 8

HT

LF

9

10

VT

FF

CR

SP

11

12

13

32

MARGINS

ESC X n1 n2

ESC C n

ESC C NUL n

ESC 4

ESC N n

ESC O

27 88 .. ..

27 67 ..

27 67 0 ..

27 52

27 78 ..

27 79

LINESPACING

ESC 0

ESC 1

ESC 2

27 48

27 49

27 50

ESC 3 n

ESC A n

ESC J n

ESC [ \ .. ...

27 51 ..

27 65 ..

27 74 ..

27 91 92 ...

08

09

0A

0B

0C

0D

20

1B 58 ..

..

1B 43 ..

1B 43 00

..

1B 34

1B 4E ..

1B 4F

1B 30

1B 31

1B 32

1B 33 ..

1B 41 ..

1B 4A ..

1B 5B 5C

Backspace

Right to left

Text Scaling

(n = 5,, Text scaling disabled; n = 6,, Text scaling enabled)

Paper Expulsion

Paper Feed from Paper Tray

Manual Paper Feed (only sheet)

Graphic Printing Direction

Default

Bi-directional

Left to right

Right to left

Smart bi-directional

Data Transfer in Planes

(n = number of bytes of binary data to be sent to the printer.)

Selects Monochrome/color

Printing

Selects color palette: cyan, magenta, yellow

Selects monochrome printing

Selects monochrome printing

Selects color palette: red, green, blue

Image Depletion

No depletion

25% depletion

50% depletion

Shingling

No shingling

50% shingling (2 passes)

25% shingling (4 passes)

Horizontal tabulation

Line Feed

Vertical Tabulation

Form Feed

Carriage Return

Space

Left and Right Hand Margins

Page Length in No. of Lines

Page Length in Inches

Top of Form

Bottom of Form

Clears Bottom of Form

Line Feed Value 1/8 in

Line Feed Value 7/72 in

Executive command for ESC A or

Line Feed Value 1/6 in

Line Feed Value n/216 in

Line Feed Value n/72 in n/216 Line feed (graphic line spacing)

Line feed value variation

...

IBM Proprinter X24 4207/1

PRINT ATTRIBUTES

ESC G 27 71

ESC H

ESC I n

27 72

27 73 ..

SO

DC4

ESC W n

ESC [ @ ...

14

20

27 87 ..

27 91 64 ...

ESC E

ESC F

ESC - n

ESC _ n

ESC S n

ESC T

27 69

27 70

27 45 ..

27 95 ..

27 83 ..

27 84

TABULATION

ESC D ..NUL

ESC B ..NUL

ESC R

27 68 .. 0

27 66 .. 0

27 82

GRAPHICS

ESC K n1 n2

ESC L n1 n2

ESC Y n1 n2

ESC Z n1 n2

ESC [ g

27 75 ...

27 76 ...

27 89 ...

27 90 ...

27 91 103

AGM (Alternative Graphics Mode)

ESC 3 n

ESC J n

27 51 ..

27 74 ..

1B 47

1B 48

1B 49 ..

0E

14

1B 57 ..

1B 5B 40 ...

1B 45

1B 46

1B 2D ..

1B 5F ..

1B 53 ..

1B 54

1B 44 .. 00

1B 42 .. 00

1B 52

1B 4B ...

1B 4C ...

1B 59 ...

1B 60 ...

1B 5B 67

1B 33 ..

1B 4A ..

ESC A n

ESC * m

DATA CONTROL

ESC 5 n

ESC U n

ESC 6

ESC 7

ESC \ n1 n2

ESC ^

OTHERS

ESC d n1 n2

27 65 ..

27 42 ..

27 53 ..

27 85 ..

27 54

27 55

27 92 ...

27 94

27 100 ...

1B 41 ..

1B 2A ..

1B 35 ..

1B 55 ..

1B 36

1B 37

1B 5C ...

1B 5E

1B 64 ...

Letter Quality Mode

DRAFT Mode

Print Mode (multi-choice)

Double Width Print (one line)

Clears Double Width Mode (one line)

Double Width Mode (continuous)

Double Height/Width

Sets Boldface Mode

Clears Boldface Mode

Underscore Mode

Overscored Mode

Superscript/Subscript printing

Clears Superscript/Subscript

Horizontal Tabulation Program<R>

Vertical Tabulation Program<R>

Clears all Tabulation Stops

Normal Density BIM Printing

Double Density BIM Printing

Double Density BIM printing

Quadruple Density BIM Printing

High resolution graphics

Line Feed Value n/180 in

Single n/180 in Line Feed (graphics line spacing)

Line Feed Value n/60 in

Immediate BIM selection

Automatic Line Feed

Mono-/Bi-directional Printing

Extended Character Set

Reduced Character Set

Transparent Printing (several chars.)

Transparent printing (single char.)

Relative Horizontal Positioning

Product Characteristics

Printing Technique

Non-impact, bubble ink jet, with water-resistant ink

Colour Ink Cartridge

(or optional black ink cartridge)

Throughput

Windows® or OS/2 environments up to 3 pages per minute (ppm)

DOS and similar environments:

200 cps in Draft (10 cpi)

150 cps in LQ

N.B.: these values may vary depending on the print mode (Draft/LQ), the software application and/or the type of computer used.

Paper Handling

Automatic sheet feeder (ASF)

ASF Capacity

Plain paper : up to 40 sheets (21 lbs sheets)

Paper Format

Single sheets:

A4 (210 mm x 297 mm)

Horizontal A5 (210 mm x 148.5 mm)

U.S. Letter (8.5 in x 11 in)

U.S. Legal (8.5 in x 14 in)

U.S. Executive (7.25 in x 10.5 in)

Envelopes:

COM-10 (9.5 in x 4.124 in)

DL (220 mm x 110 mm)

C5 (229 mm x 162 mm)

C6 (162 mm x 114 mm)

B5 (250 mm x 176 mm)

B6 (176 mm x 125 mm)

Paper Type

Plain office paper

Transparencies (e.g. 3M CG-3480)

Glossy/coated papers

Envelopes

Paper Weight

Single sheets 15.5 to 28 lbs.

Envelopes: 18 to 25 lbs.

Paper Width

Max. 8.66 in (220 mm)

Graphic Density

75, 100, 150, 300 dpi, and up to 600 dpi in monochrome

Resident Emulation's

PCL III + - default;

IBM Proprinter X24 4207/1

Resident Fonts

PCL III +

- Courier: orientation: Portrait and Landscape pitch: 5, 8.33, 10, 16.67, 20, 33.34 cpi size: style:

6, 12 points

Upright (Italic 5, 10, 20 cpi)

- Team Nordic: orientation: Portrait

pitch: Proportional size: 6, 12 points style: Upright and Italic

- Letter Gothic: orientation: Portrait and Landscape pitch: 5, 6, 8.33, 10, 12, 20, 24, 33.34 cpi size: 4.75, 6, 9.5, 12 points style: Upright (Italic 12, 24 cpi; 12 points)

- BF Team: orientation: Portrait pitch: Proportional size: 8, 10, 12, 14 points style: Upright and Italic

- Linea: orientation: Portrait pitch: Proportional size: 8, 10, 12, 14 points style: Upright (Italic 10, 12 points)

IBM Proprinter X24 4207/1

- Courier: orientation: Portrait pitch: size:

10, 12, 17.14, PS

12 points

- Letter Gothic: orientation: Portrait pitch: size:

10, 12, 17.14, PS

12 points

Character Sets

PCL III +

CP 437 International; Roman 8; PC 8 Denmark/ Norway; CP 850 Multilingual;

ECMA-94 Latin 1; ISO 4 -United Kingdom; ISO 21 - Germany; ISO 69 - France; ISO 15

- Italy; ISO 60 - Norway 1; ISO 61 - Norway 2; ISO 11 - Sweden Names; ISO 10 -

Sweden; ISO 17 - Spain; ISO 6 - ASCII; ISO 2 - IRV; ISO 16 - Portugal; ISO 14 -

JIS ASCII; Legal; CP 860 Portugal; Danish OPE I; UNIX International; Danish OPE

II; Spain II; CP 863 French Canadian; PC Abicomp International; PC Abicomp

Portugal

IBM Proprinter X24 4207/1

International 1; International 2; Denmark OPE 1; Denmark OPE 2; Spain 2; CP 850;

CP 860

Interface

Parallel (Centronics)

RAM

128K bytes

Operating Environment

Temperature: 5 to 35

°

C

Relative Humidity: 15% - 85%

Sound level

48 dB in LQ printing mode

Product Certification

For USA and Canada<D><R>

Safety regulations:

USA: UL 1950

Canada: CSA C22-2

Electromagnetic compatibility:

FCC part 15 Class B

Electrical Characteristics

110 - 120 V, +/- 10%; 50 - 60 Hz

Physical Characteristics

Printer ready for use

Height 14.17 in (360 mm)

Width 14.76 in (375 mm)

Depth 7.87 in (200 mm)

Weight 4.84 lbs. (2.2 kg)

Getting Service and Support

Getting Help from NEC

Printer Technical Support is available Monday through Friday, between the hours of

8:30AM and 8:00PM (Eastern Standard Time) at 1-800-632-4650. Technical support for this printer is provided free of charge during the one year factory warranty.

Information regarding out-of-warranty repair is available by calling the National

Service Response Center at 1-800-632-4650.

You may also send electronic mail to support via the following methods:

Internet address: [email protected]

AOL keyword: NECTECH

Microsoft Network: NECTECH

You will always be required to provide information regarding where and when the printer was purchased, regardless of whether we have received your warranty card.

SuperScript 100C Printer Limited Warranty

The SuperScript 100C is warranted for one year from date of purchase under the NEC

SuperScript Limited Warranty. The warranty works as follows:

The Customer calls NEC Customer Service and Support at 800-632-4650.

A recorded message will provide a list of various service and support departments. Press the correct number for Technical Support.

(Note: Many times a simple problem can be averted by speaking with a technical support representative first).If it is determined that the printer is defective, the support representative will transfer you to another department to set up the warranty exchange process.

SuperScript 100C Printer Limited Warranty

If you wish to receive a replacement printer by overnight delivery, the service representative will obtain a major credit card number from you, along with your shipping address. An electronic credit check will be made in the amount of the current price of the printer. If the defective printer is not returned to NEC within 15 days, or you cannot prove that your printer is still under warranty, your account will be debited in this amount.

You must return the defective printer, properly packaged in the original or replacement printer packaging, within fifteen (15) days or your credit card account will be debited for the current price of the the SuperScript 100C.

If you do not wish to provide a credit card number to NEC, the service representative will provide you with an MRA (Material Return Authorization) number for return of the defective printer at your own expense. You must package the printer in its original packaging, or equivalent, mark the package with the MRA number, and return it to the address provided. Upon receipt of the defective printer, NEC will ship a replacement by overnight delivery.

Warranty

NEC TECHNOLOGIES, INC. (hereinafter NECTECH) warrants this Product to be free of defects in material and workmanship and agrees to repair or replace any part of the enclosed unit which proves defective under these terms and conditions.

Warranty Length

Labor is warranted for one (1) year from the date of the first consumer purchase.

Parts are warranted for one (1) year from the date of the first consumer purchase.

Warranty Coverage

This warranty may be enforced only by the first consumer purchaser and it is not transferable.

Except as specified below, this warranty covers all defects in material or workmanship in this Product. The following are not covered by this warranty:

1.

Any Product which is not distributed in the U.S.A. or Canada by NECTECH or which is not purchased in the U.S.A. or Canada by the first consumer purchaser.

2.

Any Product on which the serial number has been defaced, modified or removed.

3.

Damage, deterioration or malfunction resulting from: a) Accident, misuse, abuse, neglect, fire, water, lightning or other acts of

nature, improper storage, unauthorized Product modification, or failure to

follow instructions supplied with the Product.

b) Alteration, repair or attempted repair by anyone not authorized by NECTECH.

c) Any shipment of the Product (claims must be presented to the carrier).

d) Removal or installation of the Product.

e) Any other cause which does not relate to a Product defect.

4. Cartons, carrying cases, batteries, external cabinets, magnetic tapes, or any

accessories used in connection with the Product.

5. This warranty covers only NECTECH-supplied components. Service required as a

result of third party components is not covered under this warranty.

Warranty Support

NECTECH will pay labor and material expenses for covered items, but we will not pay for the following:

1.

Removal or installation charges.

2.

Costs of initial technical adjustments (set-up), including adjustment of user controls.

3.

Payment of shipping and related charges incurred in returning the Product for warranty repair.

Getting Warranty Service

You must return this Product directly to NECTECH factory for warranty service. It shall be your obligation and expense to ship the Product, freight prepaid, or to deliver it to a NECTECH authorized service center or other facility uthorized by

NECTECH to render the warranty services, in either the original package or a similar package affording an equal degree of protection.

NECTECH will send a replacement printer which will be, at NECTECH's option, new or like new, and will meet all of the specification of the replaced printer. The replacement printer will be shipped to you at NECTECH's expense by overnight delivery within the United States, upon receipt of your defective printer, or upon receipt of a major credit card number to guarantee receipt of the defective printer. The warranty period on any replacement printer shall be either (1) the remaining balance of the original one (1) year term, or (2) ninety (90) days, whichever is longer. With the exception of the duration, the terms and conditions of this warranty shall apply to any replacement printer.

NECTECH may require that you provide the original bill of sale or receipt as proof of purchase in order to obtain warranty service. Please retain such proof of purchase with your records.

Limitation of Damages and Implied Warranties

NECTECH'S SOLE LIABILITY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR

REPLACEMENT OF THE PRODUCT AT OUR OPTION. NECTECH SHALL NOT BE LIABLE FOR:

1.

DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THIS PRODUCT, DAMAGES BASED

UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME OR DATA,

COMMERCIAL LOSS; OR

2.

ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE.

THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR

IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY

OR FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW THE EXCLUSION OF

IMPLIED WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR

CONSEQUENTIAL DAMAGES. THEREFORE, THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT

APPLY TO YOU.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

For information, telephone 1-800-xxx-xxxx.

Note: All Products returned to NECTECH for service MUST have prior approval; this may be obtained by calling the above number.

This Product is warranted in accordance with the terms of this limited warranty.

Customers are cautioned that Product performance is affected by system configuration, software, the application, customer data, and operator control of the system, among other factors. While NEC TECHNOLOGIES, INC. Products are considered compatible with many systems, the specific functional implementation by customers of the Product may vary. Therefore, the suitability of a Product for a specific purpose or application must be determined by the customer and is not warranted by NECTECH.

Glossary

ASCII-table

ASF

BIM bit

BOF buffer byte character generator character set compressed printing condensed printing cpi dB (decibel) default dot matrix dot size double width printing driver economy print mode elementary spacing emulation

ESCAPE character

ESCAPE sequence factory settings firmware font handshaking hexdump initialization interface

American Standard Code of Information Interchange); standardized code and character assignment table from 0 to

127 decimal.

(Automatic Sheet Feeder); paper insertion device incorporated in the upper rear part of the printer.

(Bit Image Mode); graphic printing mode, in which a byte is not interpreted as character. Its bits cause the individual nozzles of the print head to print or not.

Smallest information item; a signal set to 0 or 1. Eight bits make one byte (character).

(Bottom Of Form); the area at the foot of each form, in which printing will not be possible (it will be skipped automatically).

Built-in memory in the printer, in which data will be stored until it is printed.

Standard unit for character/symbol representation. A byte consists of 8 bits.

A resident printer program, which converts a character code

(byte) into a pixel matrix for printing.

Assignment table between a code and a specific printable character (usually in connection with national languages).

See "condensed printing"

A print mode which normally has a character spacing density higher than 12 cpi (16.6 or 20 cpi).

Characters per inch; indicates the number of characters which can be printed in one inch.

Unit of measurement for sound.

The standard initial setting of a feature or a parameter.

Can usually be modified.

Printing technology which creates characters (and graphics) by the composition of programmed columns of dots.

Size of the smallest element used to create the character image (default value: 1/72 in).

Each character (even SPACE) is stretched horizontally to double the nominal pitch width.

Software program which controls output to the printer and does necessary code conversions between application program and printer.

Low dot resolution print mode. Allows ink saving.

Smallest possible horizontal or vertical movement of the print head.

Set of commands that can be interpreted by the printer and/or driver

The special character with the decimal value 27 (ESC), which tells the printer that the following character(s) form a control sequence.

A set of characters, starting with the ESC character, which controls an action of the printer as defined by its emulation.

Printer settings defined by the manufacturer; also known as default settings (see item).

The built-in control intelligence of the printer which cannot be changed by the user.

A set of characters available in a certain typeface and size (see also items "cpi" and "point size").

The signal exchange between the printer and the controlling system, which regulates the loading of data to the printer's buffer and avoids overflow of this buffer.

A printing mode in which the transmitted characters (and also control codes) are printed as two digit hexadecimal codes. Used for debugging.

The process at printer switch-on in which the printer executes an automatic self-diagnosis of its hardware and loads the settings as defined in programming (set up).

Reset by command also causes (re-)initialization of the printer (but without hardware check).

Physical (with cable) and logical (synchronization and interpretation of signals) connection of the printer with

ISO table landscape

LED line buffer

LOCAL condition off-line on-line parallel interface parameter

PCL commands pitch portrait print buffer print quality proportional printing

RAM release X.X

reset resolution

ROM scalable font setting

SET-UP standby subscript superscript throughput a host system/computer.

(International Standardization Organization); a convention which assigns to certain ASCII codes (see item) a one-pernation set of special European characters.

Page orientation in which the characters are printed along the long side of the paper.

(Light Emitting Diode); indicator which lights up on the printer operator panel.

The RAM memory of the printer where incoming data is stored until it is processed. The filling of the line buffer is controlled by the handshaking (see item) procedure of the transmission protocol.

Another word for the printer Off-Line state (see item).

Printer operating condition in which data and commands via interface are accepted until the input buffer is full, but are not executed. It permits the execution of operations commanded via the operator panel.

Operating condition in which the printer is completely controlled by its host.

A means of connecting the printer to a computer with a defined standard plug and pin assignment . Data is transmitted by 8 "parallel" lines, i.e. one complete byte at a time.

A command or feature, the value of which may be varied

(see setting).

(Printer Command Language); one of the resident emulation's. A proprietary name of Hewlett-Packard.

The character spacing measured in characters per inch.

Page orientation in which the characters are printed across the short side of the paper.

An intermediate buffer in which data coming from the line buffer is stored, until the transmission of a code which commands printing.

LQ (Letter Quality); printing with a high character definition which approaches solid character profiles.

Draft; printing with reduced character definition, to give a higher print speed.

A print mode in which the print head movement is proportional to the width of the character printed. Lines of the same length may therefore contain different numbers of characters.

(Random Access Memory); a memory area which may be written to repeatedly, e.g. the print buffer (volatile, i.e. loses contents when overwritten or at printer switch-off).

Indicates the version/updating level of the firmware and driver.

Commands the printer to clear the buffer and all temporary settings, returning to an initial switch-on state.

Print density defined as the number of dots printed per inch .

(Read Only Memory); a memory area which can be read

(used) but not modified and contains e.g the built-in character generator, command code emulation etc. (not volatile).

A file containing the basic elements of a set of characters the size of which can be enlarged and/or reduced (within the specifications indicated) by the user.

The value of a parameter, command or feature.

An operating procedure in which it is possible to define the printer parameter settings and memorize them.

Printer status in which the printer is powered but dormant. Occurs after a certain period of inactivity.

A print mode in which the characters are printed in reduced size in lower half of character frame.

A print mode in which the characters are printed in reduced size in upper half of character frame.

The optimum average output (in pages per minute) of the printer.

TOF user settings word length

(Top Of Form); the space on top of a form in which printing is not possible. Will be skipped automatically on the execution of an FF.

Parameter values defined by the user.

(7 or 8 bits); refers to the format in which a byte of data is transmitted to and interpreted by the printer.

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