LOREX-EDGE™ - BrandsMart USA
LOREX-EDGE™
NETWORK READY H.264 HIGH PERFORMANCE
DIGITAL VIDEO SURVEILLANCE RECORDER
INSTRUCTION MANUAL
English Version 4.0
MODEL:
LH310 SERIES
www.lorexcctv.com
Copyright © 2009 Lorex Technology Inc.
Thank you for purchasing the LH310 Series Lorex-Edge H.264 Digital Video Surveillance
Recorder.
This manual refers to the following models:
• LH314 (4-channel)
• LH318 (8-channel)
• LH316 (16-channel)
To learn more about this product and to learn about our complete range of accessory
products, please visit our website at:
www.lorexcctv.com
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT
REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the products ' enclosure that may be of
sufficient magnitude to constitute a risk of electric shock
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT
EXPOSE THIS UNIT TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE
OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.
BEFORE YOU START
THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION
LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS
• We have developed user friendly products and documentation.
Please read the Quick Start Guide and User Manual before you
install this product.
• Consumer Guides and Video Tutorials are available on our web
site at www.lorexcctv.com/support
• If you require further installation assistance, please visit
www.lorexcctv.com/installation or contact a professional
installer.
• Please refer to the “Need Help” insert for technical support and
customer care information.
• Please note that once the components of this product have been
unsealed, you cannot return this product directly to the store
without the original packaging.
www.lorexcctv.com
AVANT DE
COMMENCER
ANTES DE
EMPEZAR
CE PRODUIT POURRAIT EXIGER UNE
INSTALLATION PROFESSIONNELLE
ESTE PRODUCTO PUEDE EXIGIR UNA
INSTALACIÓN PROFESIONAL
LOREX S’ENGAGE À SATISFAIRE
VOS BESOINS SÉCURITAIRES
LOREX SE COMPROMETE A SATISFACER
SUS NECESIDADES EN SEGURIDAD
• Veuillez lire le guide de démarrage rapide et le
mode d’emploi avant d’installer ce produit.
• Favor de leer la guía de instalación rápida y la
guía del usuario antes de instalar este producto.
• Les guides du consommateur et les séances
de tutorat vidéo sont disponibles sur l’Internet en
visitant www.lorexcctv.com/support
• Puede conseguir las guías del consumidor y
los cursos en enseñanza video sobre el Internet
visitando www.lorexcctv.com/support
• Si vous avez besoin de l’aide pour l’installation,
veuillez visiter www.lorexcctv.com/installation
ou contactez un spécialiste en installation
• Si necesita ayuda para la instalación, visite
www.lorexcctv.com/installation o contacte un
especialista en instalaciones
• Veuillez référer à l’insert “Need Help” pour
ob¬tenir de l’information sur le service à la clientèle et le support technique
• Favor de referir al documento “Need Help” para
obtener información acerca del servicio al cliente
y al soporte técnico
• Veuillez constater qu’une fois que les
com¬posantes de ce produit ont été retirées de
l’emballage, vous ne pourrez plus retourner ce
produit directement au magasin.
• Favor de notar que una vez que los componentes de este producto han sido removidos del
embalaje, no podrá devolver este producto directamente a la tienda
w w w . l o r e x c c t v . c o m
NEED HELP?
CONTACT US FIRST
DO NOT RETURN THIS PRODUCT TO THE STORE
Please make sure to register your product at www.lorexcctv.com to receive product updates and information
3
Easy Ways to Contact Us:

Online:
Product Support is available 24/7 including product
information, user manuals, quick start up guides an d F A Q ’ s
at www.lorexcctv.com/support
To order accessories, visit
w ww.lorexcctv.com

By Email:
Technical Support (for technical/installation issues)
s u pport@lorexcorp.com
Customer Care (for warranty and accessory sales)
c u stomerservice@lorexcorp.com
Customer Feedback
i n f o@lorexcorp.com

By Phone:
N O RTH AMERICA: 1-888-425-6739 (1-888-42-LOREX)
M E XICO: 1-800-514-6739
I N TERNATIONAL: +800-425-6739-0
(Example: From the UK, dial 00 instead of +)
Technical Support (for technical/installation issues)
Press option 1 for English, and then press option 1
OR
Customer Care (for warranty and accessory sales)
Press option 1 for English, and then press options 2 t o 5
NECESITA AYUDA
VOUS AVEZ BESOIN
D’AIDE?
COMUNÍQUESE PRIMERO
CON NOSOTROS
CONTACTEZ-NOUS
D’ABORD
NO DEVUELVA ESTE PRODUCTO A LA TIENDA
NE RETOURNEZ PAS CE PRODUIT AU MAGASIN
Cerciórese de por favor colocar su producto en www.
lorexcctv.com/registration para recibir actualizaciones y la información del producto
Veuillez veiller à enregistrer votre produit à www.
lorexcctv.com/registration pour recevoir des mises à
jour et l’information de produit
3
3
maneras sencillas de comunicarse
con nosotros :

www
En línea:
apoyo al producto disponible 24/7 incluyendo información del producto, manuales para el usuario, guías
de inicio rápido y preguntas más frecuentes en
façons faciles de nous contacter :

www
www.lorexcctv.com/support
Pour commander des accessoires, visitez
www.lorexcctv.com
Por Correo Electrónico:
soporte técnico (para asuntos técnicos/la instalación)
www.lorexcctv.com

support@lorexcorp.com
O
Par Courriel:
support technique (pour les questions techniques et
d’installation) support@lorexcorp.com
OU
service à la clientèle (pour les questions de garantie
et les ventes d’accessoires)
servicio al cliente (respecto a la garantía y a la venta
de accesorios)

le support des produits est disponible 24 heures sur 24, 7
jours sur 7, y compris les informations sur les produits, les
guides de l’utilisateur, les guides de démarrage rapide et les
foires à questions
www.lorexcctv.com/support
Para colocar pedidos de accesorios, visite

En ligne:
customerservice@lorexcorp.com
customerservice@lorexcorp.com
Comentarios de cliente
Commentaires des clients
info@lorexcorp.com
info@lorexcorp.com
Por Teléfono:
L’Amérique du Nord: 1-888-425-6739 (1-888-42-lorex)
MEXICO: 1-800-514-6739
INTERNACIONAL: +800-425-6739-0
(Ejemplo: Desde el Reino Unido, marque el 00 en lugar del +)
soporte técnico (para asuntos técnicos/la instalación)
oprima la opción 1 para inglés y luego oprima la opción 1
O
servicio al cliente (respecto a la garantía y a la venta de
accesorios) oprima la opción 1 para inglés y luego oprima
las opciones 2 A 5
sus opiniones son bienvenidas en
info@lorexcorp.com
para colocar pedidos de accesorios, visite
www.lorexcctv.com

Par Téléphone:
Norte América: 1-888-425-6739 (1-888-42-lorex)
MEXICO: 1-800-514-6739
INTERNATIONAL: +800-425-6739-0
(Exemple: À partir du Royaume-Uni, composez 00 au lieu de +)
support technique (pour les questions techniques et
d’installation) appuyez sur l’option 1 pour l’anglais, et
ensuite sur l’option 1
OU
service à la clientèle (pour les questions de garantie
et les ventes d’accessoires) appuyez sur l’option 1 pour
l’anglais, et ensuite sur les options 2 à 5
nous serions heureux de recevoir vos
commentaires à info@lorexcorp.com pour
commander des accessoires, visitez
www.lorexcctv.com
Important Safeguards
In addition to the careful attention devoted to quality standards in the manufacture process of your
video product, safety is a major factor in the design of every instrument. However, safety is your
responsibility too. This sheet lists important information that will help to assure your enjoyment
and proper use of the video product and accessory equipment. Please read them carefully before
operating and using your video product.
Installation
1. Read and Follow Instructions - All the safety and
operating instructions should be read before the
video product is operated. Follow all operating
instructions.
2. Retain Instructions - The safety and operating
instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the
video product and in the operating instructions.
4. Polarization - Do not defeat the safety purpose of the
polarized or grounding-type plug.
A polarized plug has two blades with
one wider than the other.
A grounding type plug has two blades
and a third grounding prong.
The wide blade or the third prong are
provided for your safety.
If the provided plug does not fit into
your outlet, consult an electrician for
replacement of the obsolete outlet
5. Power Sources - This video product should be
operated only from the type of power source
indicated on the marking label. If you are not sure of
the type of power supply to your location, consult
your video dealer or local power company. For video
products intended to operate from battery power, or
other sources, refer to the operating instructions.
6. Overloading - Do not overload wall outlets of
extension cords as this can result in the risk of fire
or electric shock. Overloaded AC outlets, extension
cords, frayed power cords, damaged or cracked wire
insulation, and broken plugs are dangerous. They
may result in a shock or fire hazard. Periodically
examine the cord, and if its appearance indicates
damage or deteriorated insulation, have it replaced
by your service technician.
7. Power-Cord Protection - Power supply cords should
be routed so that they are not likely to be walked on
or pinched by items placed upon or against them,
paying particular attention to cords at plugs,
convenience receptacles, and the point where they
exit from the video product.
8. Ventilation - Slots and openings in the case are
provided for ventilation to ensure reliable operation
of the video product and to protect it from
overheating. These openings must not be blocked or
covered. The openings should never be blocked by
placing the video equipment on a bed, sofa, rug, or
other similar surface. This video product should
never be placed near or over a radiator or heat
register. This video product should not be placed in
a built-in installation such as a bookcase or rack
unless proper ventilation is provided or the video
product manufacturer’s instructions have been
followed.
9. Attachments - Do not use attachments unless
recommended by the video product manufacturer as
they may cause a hazard.
10. Camera Extension Cables – Check the rating of your
extension cable(s) to verify compliance with your
local authority regulations prior to installation.
11. Water and Moisture - Do not use this video product
near water. For example, near a bath tub, wash bowl,
kitchen sink or laundry tub, in a wet basement, near
a swimming pool and the like.
Caution: Maintain electrical safety. Power line
operated equipment or accessories connected to
this unit should bear the UL listing mark of CSA
certification mark on the accessory itself and should
not be modified so as to defeat the safety features.
This will help avoid any potential hazard from
electrical shock or fire. If in doubt, contact qualified
service personnel.
12. Accessories - Do not place this
video equipment on an unstable
cart, stand, tripod, or table. The
video equipment may fall, causing
serious damage to the video
product. Use this video product
only with a cart, stand, tripod,
bracket, or table recommended by the manufacturer
or sold with the video product. Any mounting of the
product should follow the manufacturer’s
instructions and use a mounting accessory
recommended by the manufacturer.
vii
Service
Use
13. Servicing - Do not attempt to service this video
equipment yourself as opening or removing covers
may expose you to dangerous voltage or other
hazards. Refer all servicing to qualified service
personnel.
19. Cleaning - Unplug the video product from the wall
outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.
14. Conditions Requiring Service - Unplug this video
product from the wall outlet and refer servicing to
qualified service personnel under the following
conditions.
A. When the power supply cord or plug is
damaged.
B. If liquid has been spilled or objects have fallen
into the video product.
C. If the video product has been exposed to rain
or water.
D. If the video product does not operate normally
by following the operating instructions. Adjust
only those controls that are covered by the
operating instructions. Improper adjustment of
other controls may result in damage and will
often require extensive work by a qualified
technician to restore the video product to its
normal operation.
E. If the video product has been dropped or the
cabinet has been damaged.
F. When the video product exhibits a distinct
change in performance. This indicates a need for
service.
15. Replacement Parts - When replacement parts are
required, have the service technician verify that the
replacements used have the same safety
characteristics as the original parts. Use of
replacements specified by the video product
manufacturer can prevent fire, electric shock or
other hazards.
16. Safety Check - Upon completion of any service or
repairs to this video product, ask the service
technician to perform safety checks recommended
by the manufacturer to determine that the video
product is in safe operating condition.
17. Wall or Ceiling Mounting - The cameras provided
with this system should be mounted to a wall or
ceiling only as instructed in this guide, using the
provided mounting brackets.
18. Heat - The product should be situated away from
heat sources such as radiators, heat registers,
stoves, or other products (including amplifiers) that
produce heat.
viii
20. Product and Cart Combination - Video and cart
combination should be moved with care. Quick stops,
excessive force, and uneven surfaces may cause the
video product and car combination to overturn.
21. Object and Liquid Entry - Never push objects for any
kind into this video product through openings as they
may touch dangerous voltage points or “short-out”
parts that could result in a fire or electric shock.
Never spill liquid of any kind on the video product.
22. Lightning - For added protection for this video
product during a lightning storm, or when it is left
unattended and unused for long periods of time,
unplug it from the wall outlet and disconnect the
antenna or cable system. This will prevent damage
to the video product due to lightning and power line
surges.
General Precautions
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a
water dampened cloth for cleaning.
3. Do not use this unit in humid or wet places.
4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet
should not be blocked.
5. During lightning storms, or when the unit is not used for a long time, disconnect the power
supply, antenna, and cables to protect the unit from electrical surge.
FCC CLASS B NOTICE
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not in-stalled and used in accordance with the instruction, may cause harmful interference to
radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception (which can be determined by turning the
equipment on and off), the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected
• Consult the dealer or an experienced radio or television technician for assistance
This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and
LVD. Therefore, it is designated to provide reasonable protection against interference and will not
cause interference with other appliance usage.
However, it is imperative that the user follows this manuals guideline to avoid improper usage
which may result in damage to the unit, electrical shock and fire hazard injury
In order to improve the feature functions and quality of this product, the specifications are subject
to change without notice from time to time.
www.lorexcctv.com
ix
Features
• Stand-alone network 4/8/16 channel
DVR
• Small form factor (11.5" x 1.6"x 7.0")
• EDGE design for stand alone or VESA
mount (Wall & LCD)
• 3D graphics for sharp, color rich, high
contrast video
• DVI/VGA output for display on PC
monitor or TV with DVI/VGA input (DVI to VGA adapter included)*
• HDMI compatible†
• H.264 compression for efficient file transfer & storage (up to 50% more than MPEG-4)**
• Simultaneous Pentaplex operation (view, record, playback, and remote view and backup)
• View and record at VGA resolution: up to 640x480 per channel
• Supports up to 1TB "Security Certified" SATA HDD
• "FLEX" IR extender (Remote control does not require line-of-sight)
• USB mouse, Internet browser, QuickTime Player®, USB backup
• 4/1 Alarm input/output
• 2-channel audio
• Record on motion detection, schedule or continuous
• Email notification of events (8/16-channel only)
• Internet Remote Functions: View, Search & Playback, Backup and Setup‡
• Windows Vista® compatible
• Free Lorex DDNS (Dynamic Domain Name System) service keeps you connected anywhere,
all the time
*DVI output only on 8/16-channel models; VGA output only on 4-channel models.
†DVI to HDMI adapter cable required (not included).
**Recording capacity may vary based on recording resolution & quality, lighting conditions and movement in the scene.
‡Requires a high speed Internet connection and router (not included)
Windows Vista is a registered trademark of Microsoft Corporation. Other trademarks are the property of Lorex Technology Inc. We
reserve the right to change models, configurations or specifications without notice or liability. Product may not be exactly as shown.
x
TABLE OF CONTENTS
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Mount the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connect the Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connect the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connect the Ethernet cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connect the Flex-IR Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
All models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
4-channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
8-channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
16-channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Mouse Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Starting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Onscreen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using the Split-Screen Selector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Event Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Playback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Playback Markers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Event List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Channel Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Smart Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Event Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Searching for Recorded Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Managing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Password Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Enabling and Disabling Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Changing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
xi
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Format HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Storage Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Formatting the USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
REMOTE ACCESS: DVR Netviewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Configuring QuickTime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using DVR Netviewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Network User Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Logging In to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
DVR Netviewer Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Live Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using the Pop-Up Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Streaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Bitrate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Resuming Live Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Title . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Appendix A: System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix B: Setting up Local and Remote Viewing . . . . . . . . . . . . . . . . . .
Appendix C: Changing Ports On Your System . . . . . . . . . . . . . . . . . . . . . . .
Appendix D: Connecting Motion / Alarm Devices . . . . . . . . . . . . . . . . . . . .
Appendix E: Full Connectivity Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix F: Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix G: Connecting Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix H: Playing Saved Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix I: Taking Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
xii
49
51
61
65
66
67
70
71
72
74
GETTING STARTED
The system comes with the following components:
POWER SUPPLY
EDGE DVR
REMOTE CONTROL*
MOUNTING KIT
USB MOUSE
DVI / VGA ADAPTER**
ETHERNET CABLE
FLEX-IR EXTENDER
INSTRUCTION MANUAL
QUICKSTART GUIDE
DOCUMENTATION CD
*Remote control included with the system may vary depending on model.
**Only included with 8 and 16-channel models.
HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY
BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS.
CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM,
INCLUDING ALL COMPONENTS SHOWN ABOVE.
1
Getting Started
Basic Setup
The system is designed to mount to the back of most LCD monitors with a VESA mount. If desired,
you can mount it to a wall or leave the system in a standard horizontal position.
ATTENTION: You can only mount the system to an LCD
monitor that has a VESA mount and an independent stand.
1. Mount the System
a. Screw the provided mounting screws into the two top
holes in the rear panel of your LCD monitor. Make sure
the screws are only 3/4 of the way in; this will allow
sufficient clearance to hang the system.
b. Carefully place the system (front panel facing up) over
the screws and slide down into place.
2. Connect the Cameras
a. Connect BNC cameras to the BNC ports on the rear
panel.
Figure 1.0 Mounting holes on bottom panel
VESA mount
3. Connect the Monitor
a. Connect the VGA / DVI cable (not included) from your LCD
monitor to the VGA port (4 CH) / DVI port (8/16 CH only) on
the rear panel of the system.
4. Connect the Ethernet cable
a. Connect the included Ethernet cable to the LAN port on
the rear panel of system; connect the other end of the
Ethernet cable to an empty LAN port on your router (not
included).
Independent
stand
Figure 1.1 Mount the system to the
monitor
5. Connect the Flex-IR Extender
a. Connect the Flex-IR extender to the port on the rear
panel of the DVR. Position the Flex-IR extender near the
front of your monitor, or where it will receive a clear
signal from the remote control. Use a piece of
double-sided tape (included) to help secure the Flex-IR
Extender.
Figure 1.2 Connect the Ethernet cable
NOTE: The Flex-IR Extender is not required for normal operation.
It may be necessary if there is not a clear line-of-sight between the
DVR and the remote control.
Optional Mounting
Figure 1.3 Connect the Flex IR extender
Horizontal (table, desk)
2
Vertical (wall mount)
Getting Started
Front Panel
All models
1
2
3
4
1. IR Receiver: Internal IR receiver for the remote control.
2. USB port: Connect a USB flash drive for data backup and firmware updates (download from
website).
3. Power Indicator: LED indicator for system power. When system is powered on, LED is lit red.
4. HDD Indicator: LED indicator for internal hard drive. When in continuous recording mode,
LED pulses red.
Rear Panel
4-channel
1
2
3
4
5
6
7
11
8
9
10
1. Exhaust slots: Slots to let heat escape from the internal hard drive. Do not block. Allow for
proper ventilation.
2. DC 12V: Port for 12V DC 2.5 A power adapter (included).
3. Alarm I/O: Input/output port for alarm / relay (D-sub 9 connector required—not included).
4. Audio In: Input ports for audio enabled cameras.
5. Video In: BNC input ports for 4 BNC cameras.
6. USB Port: Port for a USB mouse.
7. LAN: Networking port for a 10/100 Base-T RJ-45 network cable (included).
8. VGA: Port to connect a VGA monitor (not included)
9. Audio Out: Output for two audio channels.
10. IR: Port for the Flex-IR Extender.
3
Getting Started
Rear Panel
8-channel
1
3
2
4
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
10
8
5
6
9
7
Video In: BNC input ports for eight BNC cameras.
Audio In: Input ports for audio enabled cameras.
Alarm I/O: Input/output port for alarm / relay (D-sub 9 connector required—not included).
Audio Out: Output for two audio channels.
DVI: Port to connect a DVI monitor (not included).
LAN: Networking port for a 10/100 Base-T RJ-45 network cable (included).
IR: Port for the Flex-IR Extender.
USB Port: Port for a USB mouse.
DC 12V: Port for 12V DC 2.5 A power adapter (included).
GND: Ground hole.
16-channel
1
4
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
4
3
2
5
10
8
6
7
9
Video In: BNC input ports for 16 BNC cameras.
Audio In: Input ports for audio enabled cameras.
Alarm I/O: Input/output port for alarm / relay (D-sub 9 connector required—not included).
Audio Out: Output for two audio channels.
DVI: Port to connect a DVI monitor (not included).
LAN: Networking port for a 10/100 Base-T RJ-45 network cable (included).
IR: Port for the Flex-IR Extender.
USB Port: Port for a USB mouse.
DC 12V: Port for 12V DC 2.5 A power adapter (included).
GND: Ground hole.
Getting Started
Mouse Control
The mouse is the primary input device for navigating system menus.
NOTE: Unless otherwise noted, all system functions described in this manual are achieved through
mouse input.
To use a mouse with the system:
1. Connect a USB mouse to the USB port on rear panel of the system.
NOTE: Only the USB port on the front panel is designed for data backup to a USB flash drive. Do not
connect a USB flash drive to the USB port on the rear panel.
Figure 2.0 Connect a USB mouse to the USB port on the rear panel
2. Use the mouse buttons to perform the following:
• Left-Button: Click to select a menu option;
while in Split-Screen mode (Live View or
Playback), click on a channel to view the
selected channel in full-screen.
• Right-Button: Click to return to previous menu;
exit menus/modes.
3. Scroll-Wheel: Scroll up/down to change values
in selected menu options; position markers in
playback bar.
1
2
3
Figure 2.1 Mouse button operation
5
Getting Started
Remote Control *
The remote control is the secondary input device
for navigating the system’s graphical user
interface.
NOTE: If the remote control included with your
system differs from figure 3.0, please see page 6
for details.
2
1
3
To use the remote control:
LIST: Open the Event List menu.
2. OSD: Show/hide the on-screen display.
1.
3.
Primary controls:
• MENU: Opens the system main menu.
•
: Press to open the Split-Screen Selection
menu (8 / 16-channel only).
From full-screen single channel view, changes
display view to Quad split-screen (4-channel
model only)
• S/CH+: Move cursor in menus up; Channel Up.
• X/FWD: Move cursor in menus right; during
playback, increase forward playback speed (5X,
15X, 60X).
• W/REW: Move cursor in menus left; during
playback, increase reverse playback speed (5X,
15X, 60X)
5
4
6
Figure 3.0 Remote Control
• /: Start/pause forward playback.
• T/CH-: Move cursor in menus down; Channel down.
• ESC: Go back / exit menus.
•
4.
5.
: Confirm menu selections.
: While in Event List menu, press to delete a selected event (no confirm or undo).
: During Live Mode and Playback, press to switch between cameras (4-channel); Press to
take a screenshot of the main display—USB flash drive must be connected (8/16-channel
only).
6. Increase/Decrease buttons:
•
: Increase the value of selected menu option.
•
: Decrease the value of selected menu option.
*Remote control included with the system may vary depending on model.
6
Getting Started
Remote Control (cont’d.) *
The remote control is the secondary input
device for navigating the system’s graphical
user interface.
1
2
To use the remote control:
1.
MENU: Opens the system main menu.
2.
: From full-screen single channel
view, changes display view to Quad
split-screen (4-channel only).
3
5
4
6
7
3. S/CH+: Move cursor in menus up;
Channel Up.
9
8
4. X/FWD: Move cursor in menus right;
during playback, increase forward
playback speed (5X, 15X, 60X).
11
10
5. W/REW: Move cursor in menus left;
during playback, increase reverse
playback speed (5X, 15X, 60X)
13
6.
12
14
/: Start/pause forward playback.
7. T/CH-: Move cursor in menus down;
Channel down.
8.
: Confirm menu selections.
Figure 3.1 Remote Control
9. ESC: Go back / exit menus.
10. OSD: Show/hide the on-screen display.
11. LIST: Open the Event List menu.
12.
: While in Event List menu, press to delete a selected event (no confirm or undo).
13.
: Decrease value of selected menu option.
14.
: Increase value of selected menu option.
*Remote control included with the system may vary depending on model.
7
STARTING THE SYSTEM
To power the system ON:
• Connect the power cable to the DC 12V port on the rear panel of the system
At startup, the system performs a basic system check and runs an initial loading sequence. After
a few moments, the system loads a live display view (Live Mode).
NOTE: Make sure all cameras and cables are properly connected prior to powering on the
system.
Onscreen Display
4-channel
1
3
2
4
5
6
Figure 4.0 Live viewing with on-screen display (4-channel model)
1. System Status Bar: Displays mode, password type, recording mode, language, and status of
devices (HDD and USB).
2. Display: Full-screen single channel and Quad split-screen available in Live Viewing and
Playback modes; if cameras are disconnected, channels display a blue screen with the text,
"VLOSS."
3. HDD Status: Displays the recording space consumed on the hard disk (%) and the size of the
pre-installed hard drive. For example, 250 GB.
8
Starting the System
4. Camera Status: Displays channel number, recording status, frame rate, and video quality.
5. Date/Time: Displays the date and time on the system.
6. Toolbar: Primary control input for the user interface:
•
: Click to view channel 1 in full-screen.
•
: Click to view channel 2 in full screen.
•
: Click to view channel 3 in full screen.
•
: Click to view channel 4 in full screen.
•
: Click to view Quad split-screen mode (Live
View and Playback modes).
•
: Click to open the system Main Menu. See
“Using the Main Menu” on page 23.
•
: While in Playback mode, click to increase
reverse playback speed (5X, 15X, 60X).
•
: From Live View, click to open Playback
Figure 4.1 Single channel and Quad (4-channel
model)
Mode; click to pause/play video.
•
: While in Playback mode, click to increase forward playback speed (5X, 15X, 60X).
•
: Click to open the Event List menu. See “Event List” on page 17.
•
: From the Event List menu, click to delete a selected video file.
NOTE: Be careful when clicking the Trash icon—there is no confirmation for deletion and you cannot
undo the action.
•
: Click to show/hide the on-screen display (OSD).
•
: Click to return to the previous menu, and/or quit menus/modes.
9
Starting the System
8/16-channel
1
2
5
3
4
6
Figure 4.2 Live viewing with onscreen display (16-channel model shown)
1. Display Screen: Shows live and recorded video—single, quad, and split-screen (16-split on
16-channel model only).
2. Camera Number/Title: You can set the display to show the Camera Number, Title, or show
no title.
3. Channels: Displays channels on the system. If Motion Detection is enabled, active channel
will flash red.
4. Date/Time: Displays the date and time on the system.
5. HDD Status: Displays the recording space consumed on the hard disk (%) and the size of the
pre-installed hard drive. For example, 250 GB.
6. Toolbar: Primary control input for the user interface (certain buttons will not be available at
all times):
10
Starting the System
•
: Click to open the Split-Screen Selector; from
full-screen (Live Mode only), click once to
view quad, click again to open Split-Screen
Selector. See “Using the Split-Screen
Selector” on page 12.
•
: Click to open the system Main Menu. See
“Using the Main Menu” on page 23.
•
: Click to select a menu option (left).
•
: Playback mode only—click to increase
reverse playback speed (5X, 15X, 60X).
•
: From Live View, click to open Playback Mode;
click to pause/play video.
Figure 4.3 Single channel and Quad (8/
16-channel model)
•
: Click to select a menu option (right).
•
: While in Playback mode, click to increase forward playback speed (5X, 15X, 60X).
•
: Click to open the Event List menu. See “Event List” on page 17.
•
: From the Event List menu, click to delete a selected video file.
NOTE: Be careful when clicking the Trash icon—there is no confirmation for deletion and you cannot
undo the action.
•
: Click to show/hide the on-screen display (OSD).
•
: Click to take a snapshot of the active display (live viewing or playback)
NOTE: USB flash drive must be connected. For more details, see “Appendix I: Taking Screenshots”
on page 72.
Icons
Depending on your model, the Main Menu and Event List icons may look like one of the following:
Main Menu
Event List
•
: 4-channel
•
: 4-channel
•
: 8/16-channel
•
: 8/16-channel
The
icon will be used throughout this manual.
The
icon will be used throughout this manual.
11
Starting the System
Using the Split-Screen Selector
ATTENTION: Split-Screen Selector is only available on 8/16-channel models only.
If your system has 8/16-channels, you must choose a split-screen configuration using the
Split-Screen Selector built into the system’s interface. The Split-Screen Selector allows you to
choose the grid configuration for the main display during live viewing and playback: quad, 9-split,
or 16-split (16-channel only).
Live Viewing
To use the Split-Screen Selector:
1. Click
to open the Split-Screen Selector. If you are in full-screen, click
to view quad,
then click
again to open the Split-Screen Selector. Grid configurations appear in circles
onscreen.
2. Click a grid configuration for live viewing:
• 8-channel: Choose from quad (CH1~4, CH5~9) or 9-split (CH1~8; the bottom-right square will
remain blacked out).
• 16-channel: Choose from quad (CH1~4, CH5~9, CH9~12, CH13~16), 9-split (CH1~9, CH10~2),
or 16-split (CH1~16).
Figure 4.4 Split-Screen Selector (8-channel)
Figure 4.5 Split-Screen Selector (16-channel)
Playback
To use the Split-Screen Selector:
1. During playback, click
at anytime to open the Split-Screen Selector.
NOTE: The Split-Screen Selector will open even if you are viewing playback in full-screen.
2. Click a grid configuration for playback.
12
SETTING THE DATE AND TIME
It is highly recommended to immediately set the date and time when first setting up your system.
To set the date and time:
1. Click
to open the Main Menu.
2. Click
to open the Setup menu.
3. Click Date/Time Setup and configure the following options:
• Date Mode: Use the scroll wheel to select Y/M/D, D/M/Y, or M/Y/D.
• Date: Use the scroll wheel to manually enter the date.
• Time: Use the scroll wheel to manually enter the time.
4. Click Exit/Update. The new date and time are saved; the system returns to the Setup menu.
5. Right-click to exit until all menus are closed. The date and time will appear on the
bottom-left corner of the screen.
Figure 5.0 Clock menu
13
RECORDING
By default, the system is set to immediately record video from connected cameras in Continuous
Record Mode.
You can set the system to stop recording once the hard drive is full, or to continually record by
overwriting previously recorded data. For more details, see “Record” on page 25.
Event Recording
The system includes three modes of event recording:
•
Motion: The system records when motion is detected by the affected camera.
•
Alarm: The system records when an alarm or sensor is triggered.
•
Video Loss: The system records when a camera is disconnected or suffers video
loss. The system employs a pre-record function to capture video seconds before
the video loss occurred.
Recording Audio
The system can record two audio channels. You must have audio enabled cameras connected to
the system in order to use this function.
14
PLAYBACK
View recorded video on the system through playback mode.
The playback time appears in the bottom-right
corner of the screen.
Figure 6.0 Playback display view
To begin playback:
1. From the main screen, click
. Playback mode opens.
NOTE: If toolbar is not visible, first click
.
2. Select and change the date, month, year, time, and/or frame for playback and click
3. During playback, you have access to the following:
.
•
: Click to pause playback; press again to resume playback.
•
: Click to increase reverse playback speed (5X, 15X, 60X).
•
: Click to increase forward playback speed (5X, 15X, 60X).
•
: Click to open the Split-Screen Selector (8/16-channel only); Click to view playback in
Quad mode (4-channel only)
•
: Click to open the Event List menu. See “Playback Mode” on page 20.
,
,
,
4. Click any channel to view the selected channel in full-screen; or click
(4-channel model only).
5. Click anywhere in the playback bar to set a playback marker. Playback Markers can be used
for faster searching in the Event List. See “Playback Markers” on page 16.
6. Right-click anywhere on the screen to exit.
15
Playback
Playback Markers
During playback, click anywhere in the playback bar to set a playback marker. Use this
orange-colored marker for reference in future searches.
Additional Search Markers
The Playback bar can also be populated with other multi-colored markers. These markers are
part of the Smart Search functionality of the system. For more details on Smart Search, see
“Event List” on page 17.
Figure 6.1 Playback display view
To use the search markers:
1. Using the mouse, scroll up/down to position one of the colored markers in the Playback
Target.
2. Click
16
.
EVENT LIST
The system features an Event List to organize and search for recorded video on the system. The
Event List, coupled with the Smart Search icons, allows you to search for recorded data on your
system quickly and easily.
NOTE: The system can save a maximum of 4096 events.
1
2
3
4
5
Figure 7.0 Event List
1.
2.
3.
4.
5.
Channel Filter: View data from all, or individual cameras.
Smart Search: Filter events through Smart Search icons.
Event Details: View details for the event, including date & time and event source.
Events: List of recorded events on the system.
Active Toolbar Buttons: While in Event List, use Play/Pause, Trash (delete), and Escape.
NOTE: Escape button only on 4-channel models. Screenshot button appears on 8/16-channel models.
Channel Filter
Use the Channel Filter to sort the data from individual channels or all channels.
16-channel models
4-channel models
17
Event List
Smart Search
Click the Smart Search icons to filter data according to events. These Smart Search icons are
mirrored as event markers in Playback and Backup modes.
Figure 7.1 Smart Search Icons
Event Details
The event details (event number, camera on/off, filter type, date & time, and event source)
immediately match the list of events. When you use the Camera filter and Event filter, the Event
Details bar can help you view the pertinent information for the data.
Event Number
Camera ON/OFF
Figure 7.2 Event Details icons
18
Filter Type
Date & Time
Event Source
Event List
Searching for Recorded Data
You can use the Event List from Live Mode and Playback Mode to search for recorded data on your
system.
Live Mode
To search for data:
1. From the main screen, click
. The Event List opens.
2. Under Channel Filter, click
to view events for ALL channels, or click the Channel icons to
view events from individual channels.
3. Click the Smart Search icons to sort the data according to the following:
•
ALL: View all events chronologically.
NOTE: USB backups appear at the top of the list if the USB flash drive with saved
backup data is connected.
•
Motion: Motion events from the connected cameras.
•
Video Loss: Cameras are disconnected or suffer video loss. The system employs
a pre-record function to capture video seconds before the loss of video occurred.
•
Alarm: Alarm or sensor events on the system.
•
HDD ON/OFF: Disconnection, power loss, or disk failures on the hard drive.
•
Power ON/OFF: System ON/OFF.
•
Mark: A personal marker set by the user during Playback Mode.
•
USB: USB backup performed by the user
4. Scroll up/down to view the events on the list.
5. Click an event and then click
. System switches to Playback Mode.
NOTE: You cannot begin playback after clicking
or
6. To exit, right-click until you return to the main screen.
19
Event List
Playback Mode
To search for data:
1. From the main screen, click
. Playback mode opens.
NOTE: If toolbar is not visible, first click
2. Click
.
. The Event List opens.
NOTE: Click
for 8/16-channel models.
3. Under Channel Filter, click
to view events for ALL channels, or click the Channel icons
to view events from individual channels.
4. Click any of the Smart Search icons to filter your search.
5. Scroll up/down to view the events on the list.
6. Click an event from the Event List and then click
NOTE: You cannot begin playback after clicking
You can click
and then click
20
. Playback begins for the selected file.
or
.
while a file is playing. Playback will pause. Select a new file from the Event List
to play the file.
MANAGING PASSWORDS
The system has the following user authorities:
• ID 1—normal user: Has full control of the system, but cannot change passwords or enable/
disable password checking. Default password: 1111
• ID 2—administrator: Has full control of the system, and can change both administrator and
user passwords and enable/disable password checking. Default password: 2222
By default, when you first startup your system, you will be logged in as ID 2.
Using the Password Wheel
The system uses a graphical Password Wheel for inputting and changing user IDs and 4-digit,
numeric passwords.
Figure 8.0 Login with your user ID and password using the Password Wheel
To use the Password Wheel:
• Using the mouse, move the cursor and click from 0~9.
You cannot select the options to the left of the Password Wheel (user ID, password)—you can only
select the digits. If you make a mistake, simply right-click to exit and re-select the option to try
again.
Enabling and Disabling Passwords
By default, passwords are enabled when you first startup the system. With passwords enabled,
you need to enter your user ID and password whenever you access the system Main Menu, Event
List, or Playback mode.
To enable/disable passwords:
1. Click
to open the Main Menu. If necessary, login using ID: 2; password: 2222.
2. Click
. The Setup menu opens.
3. Click Password Enable and scroll up/down to select O to enable passwords, or X to disable.
4. To exit, right-click until you return to the main screen.
21
Managing Passwords
Changing Passwords
You need to be logged in as the administrator (ID 2; password 2222) in order to change passwords
on the system.
To change passwords:
1. Click
to open the Main Menu.
NOTE: Click
2.
3.
4.
5.
6.
in 8/16-channel models.
Click
. The Setup menu opens.
Click DVR Password. The Password Wheel opens.
Log in as the administrator (by default, ID 2, password 2222).
Click either User Password or Admin Password.
Use the Password Wheel to input a 4-digit password. Input it again to confirm.
Figure 8.1 Password change
Figure 8.2 Password confirmation
7. To exit, right-click until you return to the main screen.
22
USING THE MAIN MENU
• Click
to open the Main Menu (4-channel)
• Click
to open the Main Menu (8/16-channel)
NOTE: If passwords are enabled on the system, you need to select your user ID and enter the four-digit
numerical password to open the Main Menu. See “Managing Passwords” on page 21.
1
4
2
5
3
6
Figure 9.0 System Main Menu
1. Camera: Adjust Brightness, Contrast, Hue, and Saturation for each camera.
2. Setup: Configure Date/Time, Language, video system,
passwords, and view system information.
3. Record: Configure recording parameters for Alarm/Motion
recording, and working/non-recording; adjust video quality,
resolution, set record mode, schedule, and format the hard drive
4. Alarm: Configure alarm, motion, and video loss settings.
5. Backup: Set backup parameters; format connected USB flash
drive.
6. LAN: View/configure networking settings.
TIP!
When navigating
menus:
Left mouse button:
Click to select menu options
Scroll-Wheel: Scroll up/
down to change values for
selected options
23
Using the Main Menu
Camera
Setup
Configure display settings for each camera.
Set date/time, system language, passwords,
and view system information.
Figure 10.0 Camera menu
To configure camera settings:
Figure 11.0 System Setup
1. From the Main Menu, click
. The
Camera menu opens.
2. Click camera 1, 2, 3, or 4. The video
settings menu opens.
3. Configure the following:
• Brightness
• Contrast
• Hue
• Saturation
4. Scroll up/down to increase/decrease the
value for the selected option.
5. To save your settings, right-click until you
return to the main screen.
To configure Setup settings:
1. From the Main Menu, click
. The
Setup menu opens.
2. Configure the following:
• Load Default: Click to load default factory
settings.
• Language: Select English, Traditional
Chinese, Spanish, Russian, Italian,
Simplified Chinese, Japanese, German,
French, Dutch, Czech, Polish, Hebrew,
Thai, Danish, Finnish, Swedish, and
Vietnamese.
NOTE: The new language is reflected in
the status bar in the top-left corner
(4-channel only).
Figure 11.1 System Languages
• NTSC/PAL Select: Scroll up/down to select
NTSC (I.e. North America), PAL (i.e. Europe),
or AUTO. If AUTO, the system will
automatically detect the format of the
connected cameras.
24
Using the Main Menu
• Fan Speed: Click to set the fan speed to
Low, Middle, or High. The higher the fan
speed the cooler the HDD temperature (8/
16-channel only).
• Date/Time Setup: Click to open Date/Time
Setup. See “Setting the Date and Time” on
page 13.
• DVR Password: Click to open the
password menu. See “Managing
Passwords” on page 21.
• Information: Click to view system
information: software, hardware, disk,
and LAN.
3. To save your settings, right-click until you
return to the main screen.
To configure record settings:
1. From the Main Menu, click
Record menu opens.
2. Configure the following:
. The
• Alarm/Motion Rate: Click under each
camera and select X, 2, 3, 5, 7.5, 10, or
15 (fps).
• Working Hour Rate: Click under each
camera and select 0, 2, 3, 5, 7.5, 10, or
15 (fps).
• Non-working Hour Rate: Click under
each camera and select 0, 2, 3, 5, 7.5,
10, or 15 (fps).
Figure 12.1 Frame rates for NTSC and PAL
Figure 11.2 System information
• Quality: Click under each camera and
select 1, 2, 3, 4, or 5.
Record
Figure 12.2 Set image quality: 1 basic ~ 5 excellent
Set recording parameters, image quality,
resolution, set the recording schedule, and
format the hard drive.
4-channel
• Audio: Click under each camera and
select either O to enable audio or X to
disable audio.
NOTE: Audio is only available on
channels 1 and 2.
• Resolution: Click to set the resolution
for all cameras—640x240 or 640x480.
Figure 12.0 Record menu
NOTE: As you make changes to the recording
parameters, the storage calculator at the
bottom of the menu displays the time remaining
on the hard drive.
25
Using the Main Menu
• Record Mode: Select one of the following:
• Record Mode: Click to select one of the
following:
Single-Way: The system
z
stops recording when the internal
stops recording when the internal
hard drive is full.
continues recording when the
z
Overwrite: The system
z
internal hard drive is full by
continues recording when the
overwriting the oldest recorded
internal hard drive is full by
data.
overwriting the oldest recorded
data.
No Record: The system does
not record.
z
3. To exit, right-click until you return to the
main screen.
8/16-channel
Figure 12.3 Record menu (8/16-channel)
parameters, the storage calculator at the
bottom of the menu displays the time remaining
on the hard drive.
To configure record settings:
1. From the Main Menu, click
Record menu opens.
2. Configure the following:
No Record: The system does
not record.
• Frame Rate: Set the frame rates for
alarm/motion, working hour, and
non-working hour:
Figure 12.4 Frame Rate menu (8/16-channel only)
NOTE: As you make changes to the recording
26
hard drive is full.
Overwrite: The system
z
Single-Way: The system
z
. The
z
Alarm/Motion Rate: Click under
each camera and select X, 2, 3, 5,
7.5, 10, or 15 (fps).
z
Working Hour Rate: Click under
each camera and select 0, 2, 3, 5,
7.5, 10, or 15 (fps).
Using the Main Menu
z
Non-working Hour Rate: Click
under each camera and select 0, 2,
3, 5, 7.5, 10, or 15 (fps).
Schedule
4/8/16-channel
Set an hourly, daily, and/or weekly recording
schedule.
Figure 12.5 Frame rates for NTSC and PAL
z
z
Real Rate: The system will
automatically calculate and
allocate a Real Rate when you
change the Working Rate.
Quality: Click under each camera
and select 1, 2, 3, 4, or 5.
Figure 12.7 Recording Schedule
The Recording Schedule is a grid featuring the
days of the week and hours 0~23.
• Working Hour
Figure 12.6 Set image quality: 1 basic ~ 5 excellent
z
Audio: Click under each camera
and select either O to enable audio
or X to disable audio.
NOTE: Audio is only available on channels
1 and 2.
z
Resolution: Click to set the
resolution for all cameras—
640x240 or 640x480.
To exit, right-click until you return to the main
screen.
• Non-working Hour
Active recording is known as Working Hour
(yellow) and non-recording is known as
Non-working Hour (green).
NOTE: As you make changes to the recording
parameters, the storage calculator at the
bottom of the menu displays the time remaining
on the hard drive.
To set a recording schedule:
1. From the Record menu, click Schedule.
The Recording Schedule grid opens.
2. Click an hour square (0~24) in each weekly
row (Sun~Sat): active squares turn yellow,
inactive turn green.
3. To save your settings, right-click or until
you return to the main screen.
NOTE: Alarm or Motion Recording recording
will not be affected by the recording schedule.
27
Using the Main Menu
Format HDD
Alarm
If you replace the pre-installed hard drive, the
new drive must be formatted in order to
function properly with the system.
4-channel
Configure alarm and motion detection
settings.
ATTENTION: Formatting the HDD erases
all data on the hard disk. This step cannot
be undone.
To format the hard disk:
1. From the Main Menu, click
. The
Record menu opens.
2. Click Format HDD.
3. Click Yes to format the hard disk or click
No to cancel.
Figure 13.0 Alarm menu (4-channel)
To configure the alarm settings:
Figure 12.8 Storage calculator
Please allow a few moments for formatting to
take place and the system to reset.
Storage Calculator
A storage calculator shows the approximate
maximum continuous recording time available
on the hard drive based on your settings. Use
the storage calculator to help maximize your
hard drive space.
Figure 12.9 Storage calculator
NOTE: The estimation from the Storage
Calculator is based only on Continuous
Recording, not motion or alarm recording.
1. From the Main Menu, click
. The
Alarm menu opens.
2. Click and edit the following:
• Video Loss Alarm: Click under each
camera and select either O to enable
the VLoss alarm, or X to disable it. If
enabled, the system will sound an
alarm whenever one of the connected
channels incurs a loss of video.
• Motion Enable: Click under each
camera and select O to enable motion
detection or select X to disable it. If
enabled, the camera can record in
specific recording parameters when it
detects motion.
NOTE: With Motion Detection enabled, the
text, "Motion" appears on-screen
(full-screen and quad split-screen)
whenever a motion event is triggered.
• VLoss Response Time: Select the time
(in seconds) for the system to record
prior to a triggered event: 0, 3, 5, 10, 30,
60, 120, 180, or Infinite.
• Response Duration: Select the time (in
seconds) for the system to record after
a triggered alarm or motion event:
1~255.
NOTE: The Response Duration also applies to the
accompanying message and/or buzzer.
28
Using the Main Menu
• Alarm Full Screen: Select O to enable
a full-screen display of the active
alarm/motion channel; select X to
disable it.
• Buzzer: Select O to enable the system
to beep when an alarm is triggered or
motion is detected; select X to disable
it.
• Buzzer: Select O to enable the system
to beep when an alarm is triggered or
motion is detected; select X to disable
it.
• Alarm Input & Output: Click to open the
Alarm Input & Output menu.
3. To save your settings, right-click until you
return to the main screen.
8/16-channel
Figure 13.2 Alarm Input & Output menu
• Alarm-In Setup: Click to open the
Alarm-In Setup menu. Click to assign
channels to up to four alarms.
Figure 13.1 Alarm menu (8/16-channel)
To configure the alarm settings:
1. From the Main Menu, click
Alarm menu opens.
2. Click and edit the following:
. The
• Video Loss Alarm: Click under each
camera and select either O to enable
the VLoss alarm, or X to disable it. If
enabled, the system will sound an
alarm whenever one of the connected
channels incurs a loss of video.
Figure 13.3 Alarm-In Setup menu (8/16-channel only)
• Alarm-Out Setup: Click to open the
Alarm-Out Setup menu. Click to assign
an Event notification (Motion, VLoss,
Alarm) to an Alarm-Out notification
(Buzzer, Full-Screen, Label, Alarm Out
1).
• Motion Enable: Click under each
camera and select O to enable motion
detection or select X to disable it. If
enabled, the camera can record in
specific recording parameters when it
detects motion.
NOTE: With Motion Detection enabled,
the text, "Motion" appears on-screen
(full-screen and quad split-screen)
whenever a motion event is triggered.
Figure 13.4 Alarm-Out Setup menu
• VLoss Response Time: Select the time
(in seconds) for the system to record
prior to a triggered event: 0, 3, 5, 10, 30,
60, 120, 180, or Infinite
29
Using the Main Menu
• Response Duration: Select the time (in
seconds) for the system to record after
a triggered alarm or motion event:
1~255.
3. Click Motion. Select the camera you want
to configure motion detection. The motion
grid appears for the selected camera.
NOTE: The Response Duration also
applies to the accompanying message
and/or buzzer.
• Alarm/Motion Schedule: Click to
enable/disable the Alarm/Motion
Schedule for each day of the week/
hours 0-23.
Figure 13.6 Select the camera for motion detection (4-channel)
4. Click within the grid to enable/disable
individual motion cells. Enabled cells are
light green; disabled cells are clear.
• Motion Detection
Enabled
Figure 13.5 Alarm/Motion Schedule (8/16-channel only)
• Enabled (yellow)
• Disabled (green)
• Click
to enable/disable the entire grid.
• Scroll up/down to increase/decrease the
size of the cursor.
• To save your settings, right-click until you
return to the main screen.
Motion
4/8/16-channel
Set the motion detection cells and sensitivity
for each camera.
To configure motion detection:
1. From the Alarm menu, click Motion
Enable. The text, "Motion" will appear
on-screen when motion is detected on the
respective camera.
2. Choose a camera for motion detection and
select O.
30
• Motion Detection
Disabled
Figure 13.7 Select cells and adjust sensitivity
5. Click the Sensitivity bar at the bottom of
the screen. Scroll up/down to increase/
decrease the sensitivity for the motion
cells from 0~100. The higher the number,
the greater the sensitivity.
NOTE: Sensitivity applies to all cells. If the
Sensitivity bar is not visible, click
.
6. Click
to enable/disable the entire grid
(8/16-channel only).
7. To save your settings, right-click until you
return to the main screen.
Using the Main Menu
Backup
4. Click Yes to format the hard disk or click
No to cancel.
Set start and stop times for recorded video
data you wish to copy to a connected USB flash
drive (not included).
NOTE: The system supports most brands of
USB flash drives from 128 MB ~ 8 GB.
Figure 14.1 Confirm formatting
Please allow a few moments for formatting to
take place and the system to reset.
To backup data:
1. Connect a formatted USB flash drive to the
USB port on the front panel.
NOTE: Do not connect a USB flash drive to the
USB port on the rear panel. Only the port on the
front panel has been designed for backup data
transfer.
Figure 14.0 Backup menu
Formatting the USB Drive
Prior to backing up data, you must first format
the USB flash drive so it will function properly
with the system.
ATTENTION: Formatting erases all data
on the USB flash drive. This step cannot
be undone.
To format the USB drive:
1. Connect a USB flash drive to the USB port
on the front panel on the system.
NOTE: Do not connect a USB flash drive to the
USB port on the rear panel. Only the port on the
front panel has been designed for backup data
transfer.
2. From the Main Menu, click
Backup menu opens.
3. Click Format.
. The
2. From the Main Menu, click
. The
Backup menu opens.
3. Click Start Time, and select the date,
month, year, and time to begin the backup.
Event Markers will appear in the Time Bar
as you scroll through the date and time.
4. Click Stop Time, and select the date,
month, year, and time to begin the backup.
NOTE: Event Markers will appear in the
Time Bar as you set through the Start and
Stop times.
5. Click Select Channel, and select a channel
for backup.
6. Click Save. Backup begins—the on-screen
counter displays the progress of the
transfer based on the selected start and
stop times.
7. To cancel Backup, right-click until you
return to the main screen. Please allow a
few moments for the system to exit.
NOTE: Backup may take several moments
depending on the size of data being transferred.
31
Using the Main Menu
Confirming Backup
LAN
To verify that the file has been properly backed
up:
Configure network settings.
1. Click
2. Click
filter.
to open Event List.
from the Smart Search event
From the Main Menu, click
. The LAN
menu opens.
NOTE: Some networking knowledge is required
when adjusting options in the LAN menu.
3. Select the file and click
. The backup
file should begin playing.
4. To exit, right-click until you return to the
main screen.
Backup File Information
Backup files are saved as MOV files. These
files can be played on the system using Event
List or on your PC using QuickTime Player. See
“Event List” on page 17.
Backup files are labeled according to the
following naming convention:
ch_##YYYYMMDDhhmmss.mov:
Filename
Definition
ch_##
Channel number (1~4)
YYYY
Year
MM
Month
DD
Day
hh
Hour
mm
Minute
ss
Second
For more details on viewing backup files, see
“Appendix H: Playing Saved Video” on page 71.
Figure 15.0 LAN menu
To configure network settings:
1. Select the following, and use the
scroll-wheel to change values:
• IP
• Mask
• Gateway
• DHCP (8/16-channel only)
• HTTP Port
• QuickTime HTTP Port (4-channel only)
2. To save your settings, right-click until you
return to the main screen.
NOTE: DHCP allows you to quickly connect to
your network by obtaining an IP address from
the router. After the initial setup, we recommend
that you disable DHCP and set the IP address
between 1~100. For example, if your IP address
is 192.168.0.107, change the last digits to 90 (i.e.
192.163.0.90). This ensures that port forwarding
will not change in the event of power failure or
resetting of your network.
NOTE: For added security, we strongly
recommend changing HTTP port 80 on the
system to any desired port not blocked by your
Internet service provider (ISP). For details on
changing ports on your system, see “Appendix
C: Changing Ports On Your System” on page 61.
32
Using the Main Menu
LAN Password
Upgrading Firmware
Use the LAN Password to control Remote
Viewing access for Guest, User, and
Administrator profiles. The LAN password is
required if using the built-in browser-based
remote client software.
Firmware upgrades can provide improved
functionality to your system. You can download
these free upgrades from your DVR
manufacturer’s website.
Prior to upgrading your system’s firmware,
you must first format the USB flash drive so it
will function properly with the system.
ATTENTION: Formatting erases all data
on the USB flash drive. This step cannot
be undone.
To upgrade firmware:
Figure 15.1 LAN Passwords
To change LAN passwords:
1. Select LAN Password and use the
Password Wheel to login as the
administrator (by default, ID 2; pass:
2222).
2. Only the administrator (ID 2) can edit and
manage LAN passwords.
3. Select the following, and use the Password
Wheel to change the LAN user ID and
password:
• Guest Password: Lowest level network
user, with access to remote live viewing
only. By default, ID 7; pass: 1111.
• User Password: Normal level network
user, with access to remote live viewing
and playback only. By default, ID 8;
pass: 2222.
• Administrator Password: Highest level
user, with access to remote live
viewing, playback, and permissions to
change network configurations. By
default, ID 9; pass: 3333.
1. Connect a USB flash drive to the USB port
on the front panel of the DVR and format
(see “Formatting the USB Drive” on
page 31.) Once formatting is complete,
remove the USB flash drive and connect it
to a USB port on your computer.
NOTE: The system creates two folders on your
USB drive: Picture and Movie.
2. In your web browser, visit your DVR
manufacturer’s website and download the
free firmware upgrade.
3. Copy the firmware file to the connected
USB flash drive—do not place the file in
either the Picture or Movie folder. Once the
file transfer is complete, remove the USB
flash drive from your computer.
4. Disconnect the power cable to power off
your DVR and connect the USB flash drive.
Reconnect the power cable.
5. The system will detect the USB drive and
new firmware and begin the upgrade
process. The system will prompt you when
the upgrade is complete.
6. Remove the USB flash drive from your DVR
and power off your system.
7. Power on the system. The system is now
upgraded with the new firmware.
4. To save your settings, right-click until you
return to the main screen.
33
REMOTE ACCESS: DVR NETVIEWER
DVR Netviewer is the built-in browser-based remote surveillance software that allows you to
access your system from any PC with an Internet connection.
Figure 16.0 DVR Netviewer Main Screen (8/16-channel)
Figure 16.1 Main screen (4-channel)
System Requirements
Prior to using DVR Netviewer, make sure your PC meets or exceeds the following system
requirements:
Description
Requirement
CPU
Pentium® 4 or above
Operating
System
Windows XP®/Vista®
Memory
128 MB RAM
Video
16 MB of video memory
Network (LAN)
10/100 BaseT Network
Network
(WAN)
384 Kbps upstream*
Browser
Internet Explorer® 6 (or later); Mozilla Firefox is also supported but you need to install the IE
Tab plug-in (http://addons.mozilla.org)
Media Player
Windows Media Player®10 or later (8/16-channel only); QuickTime Player 7 or later (4-channel
only)—visit www.apple.com to download the latest version
34
*High-speed Internet service is recommended when using DVR Netviewer.
REMOTE ACCESS: DVR Netviewer
Configuring QuickTime
ATTENTION: 4-channel models only.
You must configure QuickTime prior to using DVR Netviewer for the first time. QuickTime is
required for DVR Netviewer to function properly (4-channel only). If not already installed on your
system, download QuickTime from www.apple.com/quicktime
NOTE: Make sure you have connected your DVR to your network prior to using DVR Netviewer.
To configure QuickTime:
1. With QuickTime installed on your system, open QuickTime by double-clicking the QuickTime
icon on your desktop or selecting Start>Programs>QuickTime>QuickTime Player.
2. From the QuickTime Player main window, select Edit>Preferences>QuickTime Preferences.
3. From the QuickTime Preferences window, click the Advanced tab.
Figure 17.0 QuickTime Preferences
4. Under Transport Setup, select Custom. The Streaming Transport window opens.
5. Under Transport Protocol, select HTTP.
NOTE: For security purposes, we
Figure 17.1 Streaming Transport
strongly recommend changing HTTP
port 80 on the system to any desired
port not blocked by your Internet
service provider (ISP). For details on
changing ports on your system, see
“Appendix C: Changing Ports On Your
System” on page 61.
6. Under Port ID, select 80 and click OK. The Streaming Transport window closes.
7. From the Preferences window, click Apply, and then click OK.
35
USING DVR NETVIEWER
With your system connected to your local area network, and settings configured in QuickTime
(4-channel only), you can now log in to your system via DVR Netviewer and Internet Explorer.
Network User Profiles
In order to login to DVR Netviewer, you need a network user ID and password. These user IDs and
passwords are different from those that control access to your DVR.
Use the following default network user IDs and profiles to login to DVR Netviewer:
• Administrator Password: Highest level user, with access to remote live viewing, playback,
and permissions to change network configurations. By default, ID 9; pass: 3333.
• User Password: Normal level network user, with access to remote live viewing and playback
only. By default, ID 8; pass: 2222.
• Guest Password: Lowest level network user, with access to remote live viewing only. By
default, ID 7; pass: 1111. For details on changing your network ID and pass word, see “LAN
Password” on page 33.
Logging In to Your System
To log in to your system via DVR Netviewer:
1. Open Internet Explorer.
2. In the address bar, enter the IP address of your system. For details on how to find your IP
address, see “How do I find my IP and MAC addresses?” on page 54.
3. In the ID and password fields, enter your LAN user ID and password and click LOGIN. If your
system has 4 channels, go to step 4; if your system has 8/16 channels, go to step 5.
NOTE: If you enter an incorrect user ID or password the login page will refresh and the text fields will clear.
Figure 18.0 Login screen
36
Using DVR Netviewer
4. 4-channel only: If necessary, select your MIME type* configuration. DVR Netviewer uses
Quicktime for live video streaming. Select No to maintain your MIME type association with
your default media player. If you select Yes, the MIME types will be associated with
QuickTime. Check the box to avoid seeing the MIME type prompt in the future.
Figure 18.1 MIME Type
5. 8/16-channel only: You must install the ActiveX® plug-in for DVR Netviewer to function. Click
the attention bar at the top of the main page and select Install ActiveX Control. DVR
Netviewer will reset.
Figure 18.2 Click the ActiveX attention bar
6. Log in with your LAN user name and password.
7. From the security window, click Install. DVR Netviewer launches.
Figure 18.3 Select Install ActiveX Control
NOTE: ActiveX must also be installed on 4-channel systems when using remote backup. For
more details, see “Backup” on page 42.
*Multimedia Internet Mail extension—an essential component of Internet communication (HTTP protocol).
37
Using DVR Netviewer
DVR Netviewer Main Screen
4-channel
Upon login, the DVR Netviewer main screen appears in your browser. By default, DVR Netviewer
opens in Live Viewing mode.
5
1
6
2
3
7
4
Figure 19.0 DVR Netviewer main screen
1. SETUP: Click to open the Setup menu.
2. LIVE: Click to view live, streaming video; view single channels in full-screen, or view all
channels in quad split-screen.
3. PLAYBACK: Click to view recorded video from the DVR. Select channel and enter date and
time; playback controls appear when Playback mode selected.
4. BACKUP: Click to save recorded video data to your PC.
5. Message bar: Indicates the status of the connected cameras; icons will change to display
motion, alarm, or camera loss
6. Date/Time: Present date and time on the networked system.
7. Display screen: Live, playback, and backup modes. Displays channels in single channel
full-screen, or all channels in quad split-screen; click the Pause button to pause the live
video stream.
38
Using DVR Netviewer
8/16-channel
1
2
4
5
3
6
Figure 19.1 DVR Netviewer main screen (16-channel shown)
1. Setup: Click to open the Setup menu.
2. Date/Time: Present date and time on the networked system.
3. Display screen: Live, playback, and backup modes. Displays channels in single channel
full-screen, or all channels in quad split-screen; click the Pause button to pause the live
video stream.
4. Modes:
• LIVE: Click to view live, streaming video; view single channels in full-screen, or view all channels
in quad split-screen.
• PLAYBACK: Click to view recorded video from the system. Select channel and enter date and time;
playback controls appear when Playback mode selected.
• BACKUP: Click to save recorded video data to your PC.
5. Views: Click to view in Quad (1-4, 5-8, 9-12, 13-16) and 16-split.
6. Channels: Click to view channels in full-screen.
39
Using DVR Netviewer
Live Viewing
Playback
4-channel
4-channel
By default, DVR Netviewer launches in Live
Viewing mode.
Figure 20.0 Live Viewing controls
Figure 21.0 Playback controls (4-channel)
To use Live Viewing:
To use remote playback:
1. Click
1. Click
.
NOTE: Depending on your network connection,
.
2. Click
,
,
,
, to view
individual selected channels in
full-screen, or click
to view channels
in quad split-screen mode.
3. To pause the live image, click
in the
bottom-left corner of the QT window. Click
to resume live streaming.
Message Bar
The Message Bar (4-channel only) on top of the
main display screen indicates active channels,
video loss, alarm/sensor, or motion detection.
please allow a few moments for the system to
switch to playback mode.
2. Click
,
,
,
, to select the
channel you want to view.
3. Click the date fields to open a pop-up
calendar to change the date.
4. Click the drop-down menu to select the
hour, minute, and second.
5. Click
,
playback.
,
,
to control
8/16-channel
Figure 20.1 Message Bar icons
8/16-channel
To use Live Viewing:
Figure 21.1 Playback controls (8/16-channel)
1. Click
.
2. Click
,
,
,
, to view in Quad
or 16-split.
3. Click the Channel buttons to view channels
in full-screen.
40
NOTE: Depending on your network connection,
please allow a few moments for the system to
switch to playback mode.
Using DVR Netviewer
8/16-channel
To use remote playback:
1. Click
.
2. Click the Channel buttons to select the
channel you want to view.
3. Click
to open a pop-up calendar to
select the date and time.
4. Click
,
playback.
,
,
to control
Using the Pop-Up Calendar
Figure 21.3 Pop-Up Calendar (8/16-channel)
4-channel
When using Playback and Backup, you will use
a pop-up calendar to enter the date.
To use the pop-up calendar:
1. Click to change the month.
2. Click a date.
3. Click
to set the time.
4. Click OK. The pop-up calendar closes.
5. Click
,
playback.
,
,
to control
Figure 21.2 Pop-Up Calendar (4-channel)
To use the pop-up calendar:
1. Click to change the year and the
month.
2. Click a date. The pop-up calendar closes;
the selected month, date, and year appear
in the text fields.
41
Using DVR Netviewer
Backup
To install ActiveX (4-channel only):
Use Backup to copy recorded video data from
your DVR to your PC.
NOTE: Only the system administrator (by
default, ID 9) may use the Backup function of
1. Click
.
DVR Netviewer.
NOTE: If your system has 4 channels, you must
install the ActiveX plug-in for Backup to function
properly.
Figure 22.2 Active X prompt
2. When prompted, click the bar to install
ACTIVE X to your browser. DVR Netviewer
will reset. You need to log in again with
your user ID and password.
Figure 22.0 Backup controls (4-channel)
3. From the main screen, click
.
Windows will prompt you to install the CAB
file. Click Install to begin the installation.
Figure 22.3 Install the Project1.cab file
To use Backup:
4-channel
Figure 22.1 Backup controls (8/16-channel)
1. Click the Channel buttons to select the
channel you want to view.
2. Under START (start time), click the date
fields to open the pop-up calendar to enter
the date. Click the drop-down menus to
select the hour, minute, and second.
3. Repeat step 2 for STOP (stop time).
4. Click Start to begin backup. File is saved to
C:\ with the default file name, bv3.mov
NOTE: Backup files carry the file extension
.mov; QuickTime Player is required to view MOV
files.
OR
42
Using DVR Netviewer
5. Under File, click the text field to select the
save location and file name for the backup
file.
6. Click Start. File backup begins. Depending
on your connection and size of the file, this
could take several moments.
Figure 22.4 Backup progress (4-channel)
NOTE: You may need to log back in to your
system via DVR Netviewer after the Backup
process.
6. Click Start. File backup begins. Depending
on your connection and size of the file, this
could take several moments.
Figure 22.5 Backup progress (8/16-channel)
NOTE: You may need to log back in to your
system via DVR Netviewer after the Backup
process.
To use Backup:
8/16-channel
1. Click the Channel buttons to select the
channel you want to view.
2. Under Start Time, click
to open the
pop-up calendar and enter a date and
time.
3. Under Stop Time, click
to open the
pop-up calendar and enter a date and
time.
4. Click Start to begin backup. File is saved to
C:\ with the default file name, bv3.mov
NOTE: Backup files carry the file extension
.mov; QuickTime Player is required to view MOV
files.
OR
5. Under File, click the text field to select the
save location and file name for the backup
file.
43
Using DVR Netviewer
Setup
Use Setup to configure your network settings
and video streaming options.
NOTE: All users (by default, IDs 7, 8, and 9) have
access to the Setup menu; only the system
administrator (by default, ID 9) may configure
PPPoE and DDNS settings.
To open the Setup menu:
• From the main screen, click the Setup
button. By default, the System Status
screen opens.
4. Click Submit to save your settings or click
Cancel to exit without saving.
NOTE: For security purposes, we strongly
recommend changing HTTP port 80 on the
system to any desired port not blocked by your
Internet service provider (ISP). For details on
changing ports on your system, see “Appendix
C: Changing Ports On Your System” on page 61.
Bitrate
4-channel
Figure 23.0 System Status in Setup menu (4-channel)
Figure 23.3 System Status in Setup menu
To change Bitrate speed:
Streaming
1. Under Video, click Bitrate.
2. Click the drop-down menu to select a
bitrate speed. The higher the bitrate, the
better the quality of the QuickTime video
stream. Adjust the bitrate speed to best
suit your connection.
3. Click SEND to save your settings to the
system.
4-channel only
8/16-channel
Figure 23.1 System Status in Setup menu (8/16-channel)
The Setup menu lets you configure the
following:
• Video: Streaming and Bitrate
• Network: PPPoE and DDNS
Figure 23.2 System Status in Setup menu (4-channel)
To configure video options:
1. Under Video, click Streaming.
2. Under HTTP port, enter 80.
3. Under QT (QuickTime) port, enter 8090
(4-channel only).
44
Figure 23.4 System Status in Setup menu (8/16-channel)
To change Bitrate speed:
1. Click the Bitrate tab.
Using DVR Netviewer
2. Under Bitrate, select a bitrate speed. The
higher the bitrate, the better the quality of
the video stream. Adjust the bitrate speed
to best suit your connection.
3. Click Submit to save your settings to the
system.
PPPoE
4-channel
DDNS
Lorex provides a free DDNS service for use
with your DVR. A DDNS account allows you to
set up a web site address that points back to
your Local Network.
ATTENTION: You MUST enter your DDNS
information LOCALLY before attempting
remote access.
4-channel
Figure 23.5 PPPoE menu (4-channel)
To change PPPoE settings:
1. Under Network, click PPPoE.
2. Under PPPoE status, select ON.
3. In the corresponding text fields, enter your
PPPoE Username and password.
4. Click Submit to save your settings or click
Cancel to exit without saving.
8/16-channel
Figure 23.7 DDNS setup (4-channel)
Visit http://lorexddns.net to register for
Lorex’s free DDNS service. For more details on
setting up a free Lorex DDNS account, see
“Setting Up DDNS Service” on page 56.
NOTE: You must register for Lorex’s free DDNS
service prior to configuring DDNS settings.
To change DDNS settings:
Figure 23.6 PPPoE menu (8/16-channel)
To change PPPoE settings:
1. Click the PPPoE tab.
2. Under the PPPoE Status, select ON.
3. In the corresponding text fields, enter your
PPPoE Username and password.
4. Click Apply to save your settings.
1. Under Network, click DDNS.
2. Under DDNS Select, select http://
lorexddns.net
3. In the corresponding text fields, enter your
DDNS username and password.
NOTE: Obtain this information from the
confirmation email after registering for the free
Lorex DDNS service.
45
Using DVR Netviewer
Figure 23.8 Enter only the first portion of your domain name
4. Under DDNS Domain Name, enter only the
first portion of your DDNS domain from
the confirmation email. For example, if
your domain name is
tomsmith@lorexddns.net, you only need to
enter tomsmith in the text field.
5. Click Submit to save your settings or click
Cancel to exit without saving.
6. To ensure your DDNS settings are saved
on your system, disconnect the power
cable from the rear panel of your system.
Allow the system to power down for 15~20
seconds. Reconnect the power cable.
NOTE: Please allow 10~15 minutes for the
DDNS servers to update with your new DDNS
address. This is normal for the DDNS system.
8/16-channel
Figure 23.10 Enter only the first portion of your domain name
(8/16-channel)
To change DDNS settings:
1. Click the DDNS tab.
2. Under DDNS Select, click the drop-down
menu and select http://lorexddns.net
3. In the corresponding text fields, enter your
DDNS username and password.
NOTE: Obtain this information from the
confirmation email after registering for the free
Lorex DDNS service.
4. Under DDNS Domain Name, enter only the
first portion of your DDNS domain from
the confirmation email. For example, if
your domain name is
tomsmith@lorexddns.net, you only need to
enter tomsmith in the text field.
5. Click Apply to save your settings or click
Clear to exit without saving.
6. To ensure your DDNS settings are saved
on your system, disconnect the power
cable from the rear panel of your system.
Allow the system to power down for 15~20
seconds. Reconnect the power cable.
NOTE: Please allow 10~15 minutes for the
DDNS servers to update with your new DDNS
address. This is normal for the DDNS system.
Figure 23.9 DDNS menu (8/16-channel)
Visit http://lorexddns.net to register for
Lorex’s free DDNS service. For more details on
setting up a free Lorex DDNS account, see
“Setting Up DDNS Service” on page 56.
NOTE: You must register for Lorex’s free DDNS
service prior to configuring DDNS settings.
46
Download
Resuming Live Viewing
4-channel only
To return to DVR Netviewer main screen:
If you are experiencing poor video quality when
using DVR Netviewer, you can download an
additional component that should improve the
quality of the video stream—Windows XP only.
NOTE: DO NOT download this component if
using Windows Vista.
To download the additional component:
1. From the Setup menu, click Download.
2. In the new download window, click Run to
run the file, tcp_timestamp.reg.
3. In the subsequent security and/or firewall
windows, click Allow/Yes to allow the
component access to your network.
4. Once installed, reset your computer.
• 4-channel: From the Setup menu, click
Live Video.
• 8/16-channel: From the Setup menu, click
.
NOTE: 4-channel only: If you have not closed
the QuickTime prompts, you will be asked to
confirm your MIME type associations prior to
returning to the DVR Netviewer main screen.
System Status
By default, the Setup menu opens to the
System Status screen. However, you view this
screen at any time when navigating the Setup
menu.
Figure 23.11 System Status (4-channel)
Figure 23.12 System Status (8/16-channel)
To view system status:
• 4-channel: Click System. The System
Status screen appears.
• 8/16-channel: Click the System tab. The
System Status screen appears.
NOTE: You cannot edit the IP address or
port number.
47
Using DVR Netviewer
Mail
Title
ATTENTION: Email notification is applicable
to 8/16-channel models only.
ATTENTION: Camera Title is applicable to
8/16-channel models only.
Configure email notification for triggered events on
your system.
Edit the camera names/titles on your system.
Figure 23.12 Default email notification setup (8/16-channel
only)
NOTE: By default, Mail Notification is designed to
work with Lorex DDNS. You must first register with
Lorex DDNS for email notification to work. However,
you can also use your own SMTP server.
To configure email notification:
1.
email address for mail notification to work.
5.
6.
To edit camera names/titles:
1. Click the Title tab.
2.
Under Send Mail Status, select Default.
2. In the From Your Email field, enter the
sender’s email address.
3. In the Send To Email fields, enter the
recipient’s email address.
NOTE: You must enter a sender and recipient
4.
Figure 23.13 Camera title setup (8/16-channel only—
16-channel shown)
3.
NOTE: You cannot change color, underline,
or strike through options.
4. Optional: Under Font Size, click the drop-down
Optional: Enter a subject for the notification
and a location (of the DVR) in the respective
fields.
Click Apply to save your settings or click
Clear to exit without saving.
Click Test Email to send a test notification.
Click OK to close the confirmation window.
5.
NOTE: If you have made a mistake with either
48
In the Channel fields, enter the new name/title
for the camera. For example, Parking Lot 1,
Front Door, etc.
Optional: Click Font Option to select the font
and font style.
email addresses, you will not receive the test
notification.
6.
NOTE: If you want to use your own SMTP server,
select ON from the Send Mail Status drop-down
menu. Enter the address of your SMTP Server,
port, user name, and password. Select the box
to log on using secure authentication. Enter the
sender’s email address and recipient’s email
address. Click Apply to save your settings and
Test Mail to test the notification.
7.
8.
menu and select X-Large, Large, Medium,
Small, or X-Small. You can also drag the slider
to adjust the font size.
Optional: Click the drop-down menu below the
font options to select the language for the
camera titles. You can select English,
Taiwanese, Spanish, Russian, Italian,
Chinese, Japanese, German, French, Dutch,
Czech, Polish, Hebrew, Thai, Danish, Finnish,
Swedish, or Vietnamese.
Click Save File to save your camera title
configuration to your PC. Files are saved as
MOV files.
NOTE: Click Load file to open the saved
configuration file on your PC.
Click Apply to save the new title to your
system.
Refresh your screen by changing the display
mode (single, quad, split-screen) to see the
titles.
APPENDIX A: SYSTEM SPECIFICATIONS
Specifications are shared among 4/8/16-channel models unless specifically noted.
DVR
Description
Specification
4CH
8CH
16CH
Hard disk capacity
Maximum 1 HDD up to 1TB, 100% duty cycle
Operating system
Linux (embedded)
Backup
USB flash drive (front panel port only)
Backup file format
MOV
Compression
H.264
Recording
resolution
NTSC: 640x240, 640x480; PAL: 640x256, 640x512
Recording speed
60 fps (NTSC)/50 fps (PAL) @
640x240/640x256 NTSC/PAL
Recording schedule
Daily, Weekly—adjust specific hour per channel
Pre/Post alarm
recording
3~10 sec. (pre); 1~255 sec. (post)—programmable per camera
Event/Log search
Up to 4096 for alarm, motion, video loss, power loss
Playback
Single, Quad
Single, Quad, 8-channel
simultaneous
Single, Quad, 8,
16-channel simultaneous
Video inputs
4 x 1Vp-p, 0.75 ohms, BNC
8 x 1Vp-p, 0.75 ohms,
BNC
16 x 1Vp-p, 0.75 ohms,
BNC
Video outputs
1 x VGA
1 x DVI
Audio inputs
2 x line-in, RCA
Audio outputs
2 x line-out, RCA
Supply voltage
120 VAC-240 VAC, 12V DC, 2.5 A,
50/60 Hz
Power consumption
Approximately. 30 watts
Operating Temp
Range
41º~104º F / 5º~40º C
120 fps (NTSC) / 100 fps (PAL)
120 VAC-240 VAC, 12V DC, 3 A, 50/60 Hz
49
Appendix A: System Specifications
Appendix A: System Specifications (cont’d.)
DVR
Description
Specification
4CH
8CH
16CH
Alarm inputs
4 x TTL
4 x TTL, programmable as NC/NO
Alarm outputs
1 x relay with NO/NC contact
Activity detection
4 x 3 grid, sensitivity levels: 100
Remote functions
Live view, live recording, search, setup, backup
Network speed
control
10 levels (28.8Kb~8MB) / sec.
Network protocol
TCP/IP, DDNS, Web
Network interface
10 / 100Mbps Base-TX, RJ-45
8 x 6 grid, sensitivity levels: 100
Product Information
4/8/16-channel
Description
Specification
Unit Weight
3.19 lbs / 1.45 kg
Unit Dimensions
(WxHxD)
11.4" x 1.6" x 7.0"
290 mm x 42 mm x 180 mm
Front
Side
As our products are subject to continuous improvement, Lorex Technology Inc. and its
subsidiaries reserve the right to modify product design, specifications, and prices without notice
and without incurring any obligation. E&OE
50
APPENDIX B: SETTING UP LOCAL AND REMOTE
VIEWING
You can connect the system to a network for local or remote viewing. Once connected, you can
access your system locally or remotely using the DVR Netviewer client with Internet Explorer. The
default IP address of the system is 192.168.1.89
NOTE: Experience with routers and networking are recommended if configuring the network functions
of the system.
What do I need?
• DVR System
• PC with Internet Explorer 6 or later
• QuickTime (4-channel only)
NOTE: A router (not provided with the system) and a High Speed Cable or DSL Internet connection (for
remote viewing outside your network)
DVR
INTERNET
ROUTER
(Not Included)
PC
(Not Included)
Network Setup / Remote Access Overview
1. With the system powered off, connect your system to a router using the included Ethernet
cable. Power on the system.
2. Find the IP and MAC addresses of your system.
3. Enable Port Forwarding on your router (remote viewing only). See “How do I enable port
forwarding?” on page 55.
NOTE: All routers are different: please refer to your router’s manual for complete details on port affording
your router.
4. Setup an account at http://lorexddns.net
5. Enable DDNS on your system (log in locally and then power off and power on your system).
Use the Networking Checklist on page 59 to confirm you have completed all the necessary steps
of the networking process.
51
Appendix B: Setting up Local and Remote Viewing
Connecting to a Network
To connect to a network:
1. Power off your system by disconnecting the power cable from the rear panel.
2. Connect an Ethernet cable (included) to the LAN port on the rear panel of the system.
Connect the other end of the Ethernet cable to an empty LAN port (usually numbered 1~4) on
your router.
INTERNET
(not required for
local viewing)
ROUTER
(Not Included)
PC
(Not Included)
3. Reconnect the power cable to power the system back on.
NOTE: If your system has 4 channels, go to step 4; If your system has 8 or 16 channels, continue to
page 54 to find your IP address for DDNS setup.
4. On your PC, click Start and select Run. In the Run window, enter cmd and click OK. The
Command Prompt window opens.
Figure 24.0 Run window
52
Appendix B: Setting up Local and Remote Viewing
5. Type ipconfig and press Enter. Your network information appears (see figure 24.1). You may
need to enter some of this information in your system’s LAN settings.
Enter the third set of numbers from
the IP address and Gateway in the LAN
settings of your system.
In this example, the number is 11.
Figure 24.1 IP configuration information
6. On the system, click
to open the Main Menu. Click LAN.
• If the IP address and Gateway are the SAME as those in ipconfig on your PC, your system
is connected to your local network.
• If the IP address and Gateway are DIFFERENT than those in ipconfig on your PC, go to
step 5.
7. Under IP, select the third field (001) and enter the third set of numbers from the IP address
in the Command Prompt window. Under Gateway, select the third field (001) and enter the
third set of numbers from the Default Gateway in the Command Prompt window Right-click
to exit all menus to save your settings (or press the ESC button on the remote control).
NOTE: The third set of numbers in
IP and Gateway in your LAN settings
MUST MATCH the third set of
numbers in IP address and Default
Gateway from the IP Config results in
the Command Prompt window. You do
not need to change any of the other
sets of numbers.
Figure 24.2 Default IP address and Gateway
NOTE: In this example, we changed
the default digit from 001 to 011 in
order to match the IP address and
Default Gateway in ipconfig.
Figure 24.3 New IP address and Gateway
53
Appendix B: Setting up Local and Remote Viewing
How do I find my IP and MAC addresses?
The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view
and control your system from a remote location.
NOTE: Make sure you have connected the DVR to your local or wide area network via the LAN port on
the rear panel of the system.
Figure 24.4 System information
To find your IP and MAC addresses:
1. Press the
OR
button twice on the remote control.
2. From the Main Menu, click
address are under LAN.
3. To exit, right-click or click
, and then click Information. Your IP address and MAC
until you return to the main screen.
If you do not see your IP address:
1. Power off the system.
2. Connect a network cable (included) to the LAN port on the rear panel of the system.
3. Power on the system.
4. Repeat steps 2~6 under "Connect to a Network" on page page 52.
Finding Your External IP Address
If you wish to find your external IP address, you can use a third-party website such as
www.showmyip.com. Your external IP address can also be found within your Router settings.
Refer to your router user guide for further details.
54
Appendix B: Setting up Local and Remote Viewing
How do I enable port forwarding?
You need to enable port forwarding on your router to allow for external communications with your
system for the following port:
• 80 (HTTP port)
• 8090 (QuickTime Port—4-channel only)
NOTE: For added security, we strongly recommend changing HTTP port 80 on the system to any desired
port—the port must not blocked by your Internet service provider (ISP).
Computers, DVRs, and other devices inside your network can only communicate directly with each
other within the internal network. Computers and systems outside your network cannot directly
communicate with these devices. When a system on the internal network needs to send or receive
information from a system outside the network (i.e. from the Internet), the information is sent to
the router.
NETWORK EXAMPLE
Router
External IP
216.13.154.34
Router
Internal IP
192.168.0.1
PC
Internal IP
192.168.0.2
DVR
Internal IP
192.168.0.3
Internet
Internal Network
When a computer on the Internet needs to send data to your internal network, it sends this data
to the external IP address of the router. The router then needs to decide where this data is to be
sent to. This is where setting up Port Forwarding becomes important.
Port Forwarding tells the router which device on the internal network to send the data to. When
you set up port forwarding on your router, it takes the data from the external IP address:port
number and sends that data to an internal IP address:port number (i.e Router External IP
216.13.154.34 to DVR Internal IP 192.168.0.3:8090).
The instructions found online in the Router Configuration Guides will assist you in the port
forwarding configurations for a selection of different router models. Visit our Consumer Guides
Support website at http://www.lorexcctv.com for more details.
55
Appendix B: Setting up Local and Remote Viewing
Setting Up DDNS Service
Lorex offers a free DDNS service for use with your system. A DDNS account allows you to set up
a web site address that points back to your Local Network. The following outlines how to set up
your free Lorex DDNS account.
To setup your free Lorex DDNS account:
1. In your browser, go to http://lorexddns.net and
click Create Account.
2. Complete the Account Information fields with
your personal information. Complete the
Warranty Information with your purchase
details (optional).
3. Complete the System Information fields:
• Product License: Select your product model
from the Product License drop down menu
(e.g. LH318)
• <Product Code> - <MAC Address>: The
physical address of your product on your
network. Do not include hyphens/dashes.
• URL Request: Choose a URL for your DDNS
connection (i.e. your name, your company or
business name, or anything of your choice.)
4. Once the information has been entered, click
Create New Account.
5. Your Account information will be sent to you at
the email Address you used in Step 2.
Figure 25.2 System information
56
Figure 25.0 Create a DDNS account
Figure 25.1 Enter personal information
Appendix B: Setting up Local and Remote Viewing
You will need this information for remote access to your system. Record your information below:
Username:
Domain name*:
Password:
* Only the first part of the Domain Name is required for setup on the system. For
example, if the full domain sent is tomsmith.lorexddns.net, you only need to enter
tomsmith on the system.
57
Appendix B: Setting up Local and Remote Viewing
How do I enable DDNS on my system?
Once you have registered for free DDNS service, use the information in the confirmation email to
configure DDNS settings on your system.
ATTENTION: You MUST
enter your DDNS
information LOCALLY
before attempting
remote access.
Figure 25.3 DDNS setup in DVR Netviewer
To enable DDNS on your system:
1. Open Internet Explorer (version 6 or above) and enter the IP address of your DVR in the
address bar (i.e. 192.168.xxx.89). DVR Netviewer opens.
2. Login using your LAN user ID and password (by default, ID 9; password 3333).
3. Click the Setup button. The Setup menu opens.
4. Under Network, click DDNS.
5. Under DDNS Select, click the drop-down menu and select http://lorexddns.net
6. In the corresponding text fields, enter your DDNS username and password.
NOTE: Obtain this information from the confirmation email after registering for the free Lorex DDNS
service.
7. Under DDNS Domain Name, enter only the first portion of your DDNS domain from the
confirmation email. For example, if your domain name is tomsmith@lorexddns.net, you only
need to enter tomsmith in the text field.
8. Click Submit to save your settings or click Cancel to exit without saving.
NOTE: Once you have saved your DDNS settings, your must reset your system in order for the changes
to take effect. Disconnect and reconnect the power cable from the rear panel to reset. Please allow 10~15
minutes for the DDNS servers to update with your new DDNS address.
58
Appendix B: Setting up Local and Remote Viewing
Networking Checklist
Use this checklist to confirm you have completed all the steps of the Network Setup.
I have the following:
• High-Speed Internet
• Router
• Ethernet cable (included with the system)
• Computer with Internet Explorer 6 or later
I have turned off the system and performed the following:
• Connected the Ethernet cable to the back of the system
• Connected the other end of the Ethernet cable to my router
• Entered the IP address and Default Gateway from ipconfig in my system’s LAN settings (4-channel
model only)
NOTE: Network Setup will not work if you do not have a router.
I have found my System Information:
• Press the
button twice on the remote control.
OR
• From the Main Menu, click
under LAN.
, and then click Information. Your IP address and MAC address are
My IP Address is: ________________________________________________
My MAC Address is: ______________________________________________
I have configured QuickTime (4-channel only):
You must enable HTTP as the transfer protocol and select port 80.
NOTE: You must configure QuickTime in this manner for EVERY PC that will have access to your system.
I have enabled Port Forwarding on my router:
• Port 80
• Port 8090 (4-channel only)
NOTE: For added security, we strongly recommend changing HTTP port 80 on the system to any desired
port—the port must not blocked by your Internet service provider (ISP). For details on changing your
ports, see “Appendix C: Changing Ports On Your System” on page 61.
NOTE: Each router is different, so port forwarding settings vary by model. Please visit us on the web at
www.lorexcctv.com for assistance with the latest types of routers. If your router is not listed, please refer
to your router's manual or contact your router's manufacturer for assistance.
59
Appendix B: Setting up Local and Remote Viewing
I have configured DDNS for remote access to my system:
Go to www.lorexddns.net and create a new account
Domain: ____________________________________
User ID: ____________________________________
Password: __________________________________
I have configured my system to connect to the DDNS server:
ATTENTION: You MUST enter your DDNS information LOCALLY before
attempting remote access.
To enable DDNS on your system:
1. Open Internet Explorer (version 6 or above) and enter the IP address of your DVR in the
address bar (i.e. 192.168.xxx.89). DVR Netviewer opens.
2. Log in using your LAN user ID and password (by default, ID 9; password 3333).
3. Click the Setup button. The Setup menu opens.
4. Under Network, click DDNS.
5. Under DDNS Select, click the drop-down menu and select http://lorexddns.net
6. In the corresponding text fields, enter your DDNS username and password.
NOTE: Obtain this information from the confirmation email after registering for the free Lorex
DDNS service.
7. Under DDNS Domain Name, enter only the first portion of your DDNS domain from the
confirmation email. For example, if your domain name is tomsmith@lorexddns.net, you only
need to enter tomsmith in the text field.
8. Click Submit to save your settings or click Cancel to exit without saving.
NOTE: Once you have saved your DDNS settings, your must reset your DVR in order for the changes to
take effect. Disconnect and reconnect the power cable from the rear panel to reset.
I can access my system from a remote PC:
To access your system remotely:
1. Open Internet Explorer and enter your DDNS address from the confirmation email. For
example, tomsmith.lorexddns.net
2. Log in using your LAN user ID and password (by default, ID 9; password 3333).
60
APPENDIX C: CHANGING PORTS ON YOUR
SYSTEM
For added security, we strongly recommend changing HTTP port 80 on the system to any desired
port—the port must not blocked by your Internet service provider (ISP).
NOTE: Please contact your ISP for complete information on available ports in your area.
Prior to changing ports on your system, you must connect your system to your network using the
included Ethernet cable and must configure QuickTime to the necessary settings. For details, see
“Configuring QuickTime” on page 35.
Example
Let’s say you want to change the HTTP port on your system from 80 to 85.
NOTE: QuickTime Port 8090 is on 4-channel models only.
To change the port number:
1. Click
to open the Main Menu and then click
2. From the LAN menu, select HTTP.
3. Use the scroll-wheel (or press
. The LAN menu opens.
on the remote control) to change the port number to 85.
Figure 26.0 Change the HTTP port
4. Right-click to exit and save your settings (or press the ESC button on the remote control.
5. Disconnect the power cable from the rear panel of the system. Let the system power-down
for 15~20 seconds and then reconnect the power cable.
6. To confirm that the new port number is saved on your system, the
remote control to view the System Information.
button twice on the
Figure 26.1 Confirm the new HTTP port
61
Appendix C: Changing Ports On Your System
You must now include the new HTTP port number in the URL when logging in to your system with
Internet Explorer.
NOTE: Requires Internet Explorer 6 or later.
Local Viewing:
To log in using the new port number:
1. Open Internet Explorer.
2. In the address bar, enter the IP address of your system immediately followed by :85 (no
spaces). For example, http://192.168.1.89:85
Figure 26.2 Enter :85 at the end of the IP address
3. Enter your LAN ID and password to log in to your system using DVR Netviewer (by default,
admin ID: 9; password 3333).
Figure 26.3 Login with your LAN ID and password
62
Appendix C: Changing Ports On Your System
Remote Viewing:
You should now be able to access your system from your local network. Prior to using remote
viewing, you must log in to your system and enter the DDNS information from your Lorex DDNS
confirmation email.
NOTE: We strongly recommend registering for Lorex’s free DDNS service prior to using remote viewing.
For details, see “Setting Up DDNS Service” on page 56.
ATTENTION: For remote viewing, the HTTP port and QuickTime port of your system MUST
be port forwarded on your router—in this example, port 85 and QuickTime Port 8090
(4-channel only). Each router is different, so port forwarding settings vary by model. Please
refer to the Lorex Port Forwarding Guide (www.lorexcctv.com/support and then click
Consumer Guides) for help on port forwarding your router. If your router is not listed,
please refer to your router's manual or contact your router's manufacturer for assistance.
To edit DDNS settings:
1. From a PC on your local network, open Internet Explorer.
2. In the address bar, enter the IP address of your system immediately followed by :85 (no
spaces). For example, http://192.168.1.89:85
3. Enter your LAN ID and password to log in to your system (by default, admin ID: 9; password
3333).
4. Click the Setup button and then click Network.
5. Click DDNS. Enter your DDNS information from the confirmation email and click Submit. For
complete details on entering your DDNS information, see “How do I enable DDNS on my
system?” on page 58.
6. Reset your system by disconnecting the power cable from the rear panel of the system. Let
the system power down for 15~20 seconds and then reconnect the power cable.
7. To confirm that the DDNS information is saved on your system, press the
the remote control to view the System Information.
button twice on
NOTE: The system has a
4-character display limit for the
DDNS subdomain. Please note
however, that the complete
subdomain (i.e. tomsmith) is
saved by the system.
Figure 26.4 Your DDNS sub-domain should appear in System Information
8. If you have not already done so, port forward ports 85 and 8090 (4-channel only) on your
router. Each router is different, so port forwarding settings vary by model. Please refer to the
Lorex Port Forwarding Guide (www.lorexcctv.com/support and then click Consumer Guides)
for help on port forwarding your router. If your router is not listed, please refer to your
router's manual or contact your router's manufacturer for assistance.
63
Appendix C: Changing Ports On Your System
Now that you have configured your DDNS settings, you should be able to log in to your system from
a remote PC (i.e. a PC not on your local network).
NOTE: 4/8/16-channel: The PC used for remote viewing requires Internet Explorer 6 or later. 4-channel
only: The PC requires QuickTime. QuickTime must be configured to the necessary settings. For details,
see “Configuring QuickTime” on page 35.
To log in using DDNS:
1. Using a remote PC, open Internet Explorer.
2. In the address bar, enter your DDNS address immediately followed by :85 (no spaces).
NOTE: Obtain your DDNS address from your confirmation email.
Figure 26.5 Enter :85 at the end of the DDNS URL
3. Enter your LAN ID and password to log in to your system (by default, admin ID: 9; password
3333).
Figure 26.6 Login with your LAN ID and password
NOTE: If you are having problems connecting using DDNS, check that you have port forwarded ports 80
and 8090 (4-channel only) on your router. If you change QuickTime Port 8090 (4-channel only) on your
system, you MUST port forward the corresponding port on your router.
64
APPENDIX D: CONNECTING MOTION / ALARM
DEVICES
You can enable Motion Detection and Alarm control from the Main Menu. You can also connect
additional motion sensor devices to the system (i.e. motion sensors, door/window sensors) with a
D-sub 9 connector (not included). Use a motion detector or sensor to send a signal to the system
to begin camera viewing and recording on the matching camera channel (when enabled in the
Menu).
NOTE: Some soldering is required when using a D-sub 9 connector.
Installing a Sensor
To connect an external alarm sensor to the system:
1. Connect a D-SUB 9 connector (not included) to the ALARM I/O port on the rear panel.
2. Connect Alarm-In wires to pins 1~4; connect NC wire to pin 6 connect NO open to pin 7.
3. Connect the ground wire to pin 9.
DVR
D-SUB 9 CONNECTOR
(Not Included)
SENSOR
D-SUB 9 CONNECTOR
(Not Included)
Pins 1-4: Alarm input terminals
receive a signal from a device (i.e. Door
or Window Sensor).
Pins 6, 7: NO / NC: Alarm Output
Terminals send a signal to another
device when an alarm input is
detected.
65
APPENDIX E: FULL CONNECTIVITY DIAGRAM
The following diagram outlines a general set of connections available with the system.
PC
(Not Included)
(Not Included)
Flex IR Extender
(Not Included)
DVR
USB Port*
VGA MONITOR
(not included)
LINE IN AUDIO /
AMPLIFIED
SPEAKERS
(not included)
*Connect a USB mouse; Do not connect a USB flash drive or hard drive.
66
BNC CAMERAS
APPENDIX F: REPLACING THE HARD DRIVE
The system comes with a pre-installed 3.5" SATA hard drive. You can expand the system with a
replacement single hard drive up to 1 terabyte (TB).
NOTE: Make sure that the system is OFF and the power cable has been disconnected before
changing the hard drive.
Removing the Hard Drive
To remove the hard drive:
1. Remove the screws from the top panel and side
panels of the housing.
2. Gently slide the cover away from the front
panel and lift off.
3. With your hand supporting the hard drive, turn
the unit upside down. Remove the four
mounting screws from the bottom of the unit.
Turn the unit right side up.
4. Gently slide the hard drive toward the front
panel and lift out.
5. Disconnect the power and data cables.
NOTE: Make sure to keep the two sets of screws
Figure 27.1 Remove cover.
(cover, mounting) in a safe place.
Figure 27.2 Support the HDD with your hand and remove
mounting screws.
Figure 27.0 Slide cover away from front panel.
Figure 27.3 Carefully remove the HDD from housing.
67
Appendix F: Replacing the Hard Drive
Replacing the Hard Drive
To replace the hard drive:
1. Firmly connect the power and data cables to the
replacement SATA hard drive—each cable can only
connect in one way.
2. Carefully place the hard drive in the housing: insert
towards the front panel, lower the drive, then slide
toward the rear panel.
NOTE: Make sure not to damage any of the cables when
placing the hard drive in the housing.
NOTE: Make sure no cables are caught beneath the drive.
3. With your hand supporting the hard drive, turn the
housing upside down: replace the four mounting
screws on the bottom of the housing.
4. Turn the housing right side up. Replace the cover,
making sure to slide the cover toward the front panel
until flush.
5. Replace the screws on the top panel (x2) and side
panels (x2).
6. Reconnect all cameras and cables. Re-mount the unit
the back of your monitor if desired.
7. Power on the system. If you have installed a new hard
drive, you must format the drive before using the
system.
NOTE: The system will detect the hard drive a few seconds
Figure 27.4 Connect the power and data cables.
Figure 27.5 Insert the drive carefully
after powering on the system. The system will prompt you if
the hard drive is not detected.
Figure 27.6 Replace the mounting screws
68
Appendix F: Replacing the Hard Drive
Formatting the Hard Drive
If you replace the pre-installed hard drive, it must be formatted in order to function properly with
the system.
ATTENTION: Formatting the HDD
erases all data on the hard disk. This
step cannot be undone.
To format the hard disk:
1. From the Main Menu, click
. The Record menu opens.
2. Click Format HDD.
3. Click Yes to format the hard disk or click No to cancel.
Figure 27.7 Confirm formatting
Please allow a few moments for formatting to take place and the system to reset.
69
APPENDIX G: CONNECTING AUDIO
You can listen to, and record live audio on the system one channel at a time.
AUDIO CAPABLE CAMERAS
(not included)
DVR
LINE AUDIO / AMPLIFIED SPEAKERS
(not included)
To connect audio:
1. Connect RCA audio cables from an audio capable camera(s) to the AUDIO IN 1 / 2 ports on the
rear panel.
2. Connect RCA audio out cables to the AUDIO OUT ports on the rear panel.
NOTE: The audio-out ports are two separate mono channels, not stereo left and right.
3. From the system Main Menu, click
.
4. Click Audio, and then click under each camera and select either O to enable audio or X to
disable audio.
NOTE: Audio is only available on channels 1 and 2.
70
APPENDIX H: PLAYING SAVED VIDEO
View your saved backup video files using QuickTime Player.
To playback MOV files:
1. On your PC, open the folder where you saved the MOV file (by default, C:\). By default,
converted files use the following naming convention: bv3.mov
Figure 28.0 QuickTime Player main window
2. Double-click the file to open it in QuickTime Player.
For more details on backup files, see “Backup” on page 31.
71
APPENDIX I: TAKING SCREENSHOTS
ATTENTION: 8/16-channel models only.
If your system has 8 or 16 channels, you can take screenshots (screen captures) of the main
display of your system. You can take a screenshot at any time: during live viewing, search, and
playback, or in any system menu. Screenshots are useful if you need to provide a still image of
your security footage to the authorities.
NOTE: A USB flash drive must be connected and formatted to the system in order to take
screenshots.
To take a screenshot:
1. Connect a USB flash drive (not included) to the USB port on the front panel of the system.
Format the USB flash drive if you have not already done so. For more details, see “Formatting
the USB Drive” on page 31.
2. If you want to capture a point in live viewing or playback, select the display view for the
screenshot: single, quad, or split-screen.
3. Click
. The screenshot will appear in the centre of the main display, followed by the file
name. Screenshots are saved to the Picture folder on the USB flash drive.
Figure 29.0 Screenshot being taken on the system
NOTE: Screenshots are saved as JPEG files with the following naming convention: KMMDD00x.jpg
72
Filename
Definition
K
System file marker (all screen caps begin with K)
MM
Month
DD
Day
x
Numeral (i.e. 001, 002, 003, etc.)
Appendix I: Taking Screenshots
Using Screenshots
Once you have taken screenshots, you need to connect the USB flash drive to a PC to view, print,
or archive the images.
To use screenshots:
1. Connect the USB flash drive to a USB port on your PC. In the AutoPlay window, select Open
folder to view files.
NOTE: If AutoPlay does not start, search your computer for a Removable Disk.
Figure 29.1 AutoPlay screen
2. Double-click the Picture folder.
3. Perform one of the following:
• View: Double-click the screenshot to view it in an imaging program, such as Windows Picture
Viewer or Adobe® Photoshop™
• Archive: Copy the images to a folder on your computer
• Print: Select the image and print it directly from Windows Explorer, or print the screenshot
from an imaging program
73
TROUBLESHOOTING
When a malfunction occurs, it may not be serious and can be corrected easily. The following
describes the most common problems and solutions. Please refer to the following before calling
Lorex Technical Support:
Error
Possible Causes
Solutions
• System is not
receiving power, or is
not powering up
• Cable from power adapter is
loose or is unplugged
• Confirm that all cables are connected correctly
• Confirm that the power adapter is securely
connected to the back of the unit
• Cables are connected, but
system is not receiving sufficient
power
• Confirm that the system is powered on (LED
indicators on the front should be ON)
• If the unit is connected through a power bar or
surge protector, try bypassing the bar and
connecting the power directly to the wall outlet
• Confirm that there is power at the outlet:
• Connecting the power cable to another outlet
• Test the outlet with another plugged device
(such as an electric calculator or phone
charger)
• Remote control is
not detected by the
system
• Battery in the remote control is
drained
• Install a fresh CR2025 battery in the remote
control
• There are no batteries in the
remote control
• Hard drive is not
detected by the
system
Hard drive is full (0%)
and the unit is no
longer recording
74
• Hard drive cables are loose or
not properly connected
• Remove the housing and check that hard drive
cables are firmly connected
• There is no hard drive in the
system
• Open the housing and install a 3.5" SATA hard
drive
• Overwrite is not enabled
• From the Main Menu, select Record>Record
Mode and select
.This enables the system to
continuously record by overwriting data once the
hard drive is full
Troubleshooting
Troubleshooting (cont’d.)
Error
Possible Causes
Solutions
Mouse not detected
by system
• Mouse cable is not firmly
connected to the system
• Firmly connect the mouse cable to the USB port
on the rear panel.
• Mouse is not connected to the
system
• System needs to be reset
• Power off the system (disconnect power cable).
Firmly connect a USB mouse to the USB port on the
rear panel of the system. Reconnect the power
cable to the DC 12V port on the rear panel.
• There is no picture
on selected channels
/ camera picture is
not being displayed
• Camera cables are loose or
have become disconnected
• Check the camera video cable and connections
• Disconnect and reconnect the cable at the system
and at the camera
• Try moving the camera to another channel or use
another cable
• The image on the
DVR appears, but
does not have sound
• Audio cables are loose or have
been disconnected
• Check the AUDIO connections to the DVR
• Audio channels are disabled in
the system menu
• Check the Configurations: Main
Menu>Record>Audio
• Volume on external speakers
(not included) is low or off
• Increase volume on external speakers (not
included)
• New camera titles have not
been correctly saved on the
system
• Log in to DVR Netviewer in Internet Explorer
• Click Setup and then click the Title tab
• If you saved your old settings, click Load File; for
new settings, enter the new camera titles and click
Save file to save the settings to your PC
• Disconnect and then reconnect the power cable
from the rear panel of the system to reset and
implement the new camera title settings
• Camera display on the system
is set to numerals
• Check the Configurations: Main
Menu>Camera>Camera Title Type
• Email notification is disabled
• Log in to DVR Netviewer in Internet Explorer and
click Setup; click the Mail tab; under SMTP Status,
select On
• If using the default setting, you
have not entered your Lorex
DDNS user name and password
• In the SMTP User field, enter your Lorex DDNS
user name; in the SMTP Password field, enter your
Lorex DDNS password (you must first register for
Lorex DDNS to use email notification at the default
setting)
• Default setting is disabled, but
you have not entered your own
SMTP information
• If you want to use your own SMTP server, deselect
the Default box, and enter your SMTP Server
address, Port, User name, and Password in the
respective fields
New camera titles do
not appear on the
system (8/16-channel
only)
I am not receiving
email notifications
75
Cette garantie a préséance sur toutes les autres garanties tacites ou explicites, incluant la garantie en qualité
loyale et marchande et les aptitudes visant toute autre obligation ou responsabilité de la part de Lorex, et par les
présentes, Lorex n’autorise aucune personne ni entité à assumer pour elle nulle autre responsabilité en rapport
avec la vente de ce produit. Lorex ne sera pas tenue responsable, en aucune circonstance, des dommagesintérêts directs ou indirects survenant de l'utilisation du produit ou suite au mauvais fonctionnement ou à l'absence
de fonctionnement dudit produit, ainsi que pour tout délai dans l'exécution de cette garantie suite à des
circonstances hors du contrôle de Lorex.
Lorex ne garantit d’aucune manière l'apparence extérieure du produit, ni les pièces ou accessoires incluant, mais
ne s'y limitant pas, le boîtier, les pièces du boîtier, les boutons, etc., ainsi que le déballage, l'installation,
l'enlèvement et la réinstallation du produit après une réparation.
Lorex ne garantit pas et ne fait aucune revendication en ce qui a trait au potentiel, à la capacité ou l'efficacité de
prévenir, réduire ou d'une façon quelconque, d'influer sur les dommages à la propriété privée ou sur les blessures
corporelles. Lorex ne sera pas tenue responsable des blessures corporelles, dommages à la propriété
personnelle, perte ni au vol se rapportant de près ou de loin au produit ou son usage dans un cadre malveillant,
qu'il soit physique ou mental. Lorex n'autorise aucunement les représentants, détaillants ou grossistes, à faire des
revendications ou des énoncés de la part de Lorex, tant par voie écrite que verbale et ces énoncés n'influent
d'aucune manière sur les clauses de cette garantie.
La seule responsabilité de Lorex, selon les termes de cette garantie, qu'ils soient tacites ou explicites, se limite à
une réparation, un remplacement ou un remboursement, selon les clauses décrites dans les présentes. Ces
recours constituent les seuls auxquels a droit l'acheteur pour les bris des clauses de la garantie. Lorex ne sera pas
responsable des dommages-intérêts spéciaux, directs ou indirects, qui résulteraient d'un bris des clauses de cette
garantie ou de toute autre convention législative, incluant mais ne s'y limitant pas, les pertes de profits, pannes de
courant immobilisant des équipements, la valeur ajoutée des biens incorporels, les dommages effectués au produit
et à la propriété ou les coûts reliés à leur remplacement, ainsi que les frais de recouvrement, reprogrammation ou
reproduction d'un programme ou des données stockées dans un système contenant le disque CD-ROM du produit
ou le logiciel qui accompagne celui-ci.
L'acheteur peut bénéficier de certains droits provinciaux ou fédéraux additionnels et toute clause de cette garantie
qui soit prohibée par de telles lois sera jugée nulle et sans effet mais les autres clauses demeureront en vigueur.
Lorex ne garantit pas que ce logiciel fonctionnera conjointement avec tout autre logiciel ou suite logicielle, ˆ
moins que cela ne soit indique. Lorex ne sera pas tenue responsable des caractéristiques ni des fonctions du
matériel ou des logiciels d'un tiers pouvant entrer en conflit avec le fonctionnement du logiciel ci-inclus.
Toutes les garanties tacites ou explicites se limitent à la durée de la garantie limitée. Aucune garantie ne sera
applicable après cette période de temps. Certains états ou provinces ne permettent pas de restrictions en ce qui a
trait aux termes d’une garantie tacite, ni d’exclusions aux dommages-intérêts directs ou indirects et il se peut que
ces restrictions ne s'appliquent pas à vous. Cette garantie donne à l’acheteur original des droits spécifiques et il se
peut que d’autres droits, variant d’un état ou d’une province à l’autre, puissent lui être conférés.
Obtention du service
Si l'acheteur a besoin de service pour son produit, selon les termes de cette garantie limitée, il doit fournir à Lorex
une copie de la facture d'achat affichant clairement la date et l'endroit où le produit a été acheté. Sans cette
preuve d'achat, Lorex ne sera pas dans l'obligation de remplir ses obligations envers l'acheteur. Si vous retournez
le produit et/ou le disque CD-ROM à Lorex, vous devez assumer le risque que ceux-ci soient endommagés ou
perdus au cours de l'expédition. Vous devez emballer le produit dans sa boîte originale ou un emballage adéquat
et vous devez défrayer les coûts d'expédition à l'une des adresses mentionnées ci-dessous.
Pour bénéficier du service sous garantie, vous devez suivre les étapes ci-dessous :
1.
Emballez le produit dans une boîte solide et remplie de matériau d'expédition.
2.
i) Si l'appareil a été acheté aux États-Unis, suivez ces étapes-ci :
a. Veuillez contacter notre département de service à la clientèle pour obtenir un numéro
d'autorisation pour le retour.
b. Retournez le produit à : Lorex Customer Service
2375 Hadley Rd, Plainfield, IN 46168
ii) Si l'appareil a été acheté au Canada, suivez ces
étapes-ci :
a. Veuillez contacter notre département de service à la clientèle pour obtenir un numéro
d'autorisation pour le retour.
b.
Retournez le produit à : Lorex Customer Service
300 Alden Road, Markham, ON L3R 4C1
iii) Si l'unité a été achetée dans Europe veuillez visiter : www.lorexinternational.com pour les
instructions de retour
COMPOSEZ LA LIGNE D’ASSISTANCE SANS FRAIS AUS CONOMMATEURS:
L'Amérique du nord: 1-888-42-LOREX (1-888-425-6739)
Local : 905-940-5355
International : 800-42-LOREX 0 (800-425-67390)
www.lorexcctv.com
Soyez toujours très discret lorsque vous installez des systèmes de surveillance, surtout dans les endroits plus retirés. Informezvous au sujet des lois et règlements municipaux, provinciaux ou fédéraux qui s’appliquent à l’installation d’appareils de
surveillance audio et vidéo. Il se peut que le consentement de la partie surveillée soit exigé.
GARANTÍA LIMITADA DEL PRODUCTO LOREX
Lorex garantiza, sólo al comprador original al por menor (el “Comprador”) que este artículo
(el “Producto”), si se usa e instala debidamente, y – si hay lugar - el CD-ROM en el que se proporciona el
software asociado, está libre de defectos de fabricación en materiales y mano de obra, sujeto a que el Producto
sea usado en condiciones normales y que sea instalado y usado estrictamente de acuerdo con las instrucciones
contenidas.
Esta garantía será para los siguientes períodos de garantía (el “Período de Garantía”), a partir de la fecha en que
el Comprador adquiera el Producto al por menor en la condición de no haber sido usado previamente.
Repuestos y Mano de Obra:
1 año (Las piezas garantizadas no incluyen bombillas, LEDs y baterías)
Las obligaciones de Lorex bajo esta garantía estarán limitadas a:
•
la reparación o el reemplazo del producto por medio de hardware y/o software (a opción de Lorex).
•
el reemplazo de cualquier parte garantizada que Lorex determine que está defectuosa en el Producto o
CD-ROM o, por decisión única de Lorex, al reemplazo del Producto que Lorex encuentre defectuoso.
•
Si a Lorex no le es posible reparar o reemplazar el Producto o el CD-ROM, se devolverá el valor vigente
en ese momento del Producto o CD-ROM.
Se garantizará al Comprador cualquier pieza de repuesto provista por Lorex en conexión con esta garantía por
un período igual a la parte no vencida del Período de Garantía del Producto.
Exclusiones de la garantía
Esta garantía no se aplica a las bombillas, LEDs y baterías suministradas con el producto o que formen parte del
mismo.
Esta garantía quedará nula si se han usado accesorios que no son Lorex en el Producto o en relación con el
mismo o si se hace alguna modificación o reparación al Producto en algún taller que no sea un local de servicio
autorizado por Lorex.
Esta garantía no se aplica a defectos o daños resultantes del uso del producto en condiciones diferentes a las
normales (incluyendo condiciones atmosféricas o de humedad normales) o por la instalación o uso del Producto
en forma distinta a seguir estrictamente las instrucciones contenidas en el Manual del Propietario del Producto.
Exclusiones de la garantía
Esta garantía no se aplica a las bombillas, LEDs y baterías suministradas con el producto o que formen parte del
mismo.
Esta garantía quedará nula si se han usado accesorios que no son Lorex en el Producto o en relación con el
mismo o si se hace alguna modificación o reparación al Producto en algún taller que no sea un local de servicio
autorizado por Lorex.
Esta garantía no se aplica a defectos o daños resultantes del uso del producto en condiciones diferentes a las
normales (incluyendo condiciones atmosféricas o de humedad normales) o por la instalación o uso del Producto
en forma distinta a seguir estrictamente las instrucciones contenidas en el Manual del Propietario del Producto.
Esta garantía no se aplica a defectos o daños al Producto causados por (i) uso negligente del Producto, (ii) mal
uso, abuso, negligencia, alteración, reparación o instalación incorrecta del Producto, (iii) cortocircuitos o
corrientes eléctricas transitorias, (iv) uso por el Comprador que no está de acuerdo con la instalación del
producto, (v) uso de piezas de repuesto no suplidas por Lorex (vi) inadecuado mantenimiento del Producto, o
(vii) accidente, incendio, inundación u otros accidentes naturales.
Esta garantía no cubre el rendimiento o funcionalidad de ningún software de computadora incluido en el paquete
con el Producto. Esta garantía sólo cubre defectos en el material de CD-ROM, tal como roturas o defectos en el
CD-ROM que impida que sea leído por la unidad de CD-ROM de su computadora personal. Lorex no garantiza
que el software provisto con el Producto funcione sin interrupción o que de otra forma esté libre de anomalías,
errores o “bugs”. Lorex no ofrece ninguna garantiza con respecto a algún software provisto con el equipo a
menos que específicamente se establezca de otra forma en un acuerdo de licencia que acompañe a dicho
software.
Esta garantía no cubre ningún costo relativo a la remoción o reemplazo de algún Producto, CD-ROM, o software
instalado en su computadora.
Lorex se reserva el derecho de hacer cambios en el diseño o hacer adiciones o mejoras a sus productos sin
incurrir en ninguna obligación de modificar algún producto que ya haya sido fabricado.
Lorex tratará en lo posible de proporcionar actualizaciones y arreglos a su software por medio de su página en la
red.
Esta garantía no cubre ninguna alteración ni daño a algún otro software que pueda ser instalado o pueda quedar
instalado en el sistema del usuario como resultado de la instalación del software provisto.
Esta garantía es el reemplazo de otras garantías, expresas o implícitas, y Lorex no asume ni autoriza a ninguna
persona a asumir por ella ninguna obligación en relación con la venta o servicio del producto. En ningún caso
Lorex será responsable por ningún daño o perjuicio especial o consecuente resultante del uso del Producto o de
su mal funcionamiento o incapacidad de funcionar, o por cualquier demora en la atención de esta garantía
debida a causas fuera de su control.
Esta garantía no se aplicará a la apariencia o artículos accesorios incluyendo, sin estar limitado a ellos,
gabinetes, piezas de gabinetes, perillas, etc., y el desembalaje, instalación, configuración, o remoción y
reinstalación del producto después de ser reparado.
Lorex no hace ninguna de cada declaración ni garantía de ninguna clase con respecto al potencial, capacidad o
eficacia del Producto para evitar, minimizar o en alguna forma afectar a los daños o lesiones personales o a la
propiedad. Lorex no es responsable por ningún daño personal, siniestro o robo relacionado con el Producto o a su
uso para cualquier daño, sea físico o mental relacionado con el mismo. Cualquier afirmación o declaración, sea
escrita o verbal, hecha por vendedores, minoristas o distribuidores en sentido contrario no es autorizada por
Lorex y no afecta esta disposición de esta garantía.
La responsabilidad de Lorex según ésta o cualquier otra garantía, implícita o explícita, está limitada a la
reparación, reemplazo o reembolso, como se establece anteriormente. Estas compensaciones son el único y
exclusivo remedio por cualquier incumplimiento de garantía. Lorex no es responsable por daños y perjuicios
directos, especiales, incidentes, o consecuentes resultantes de algún incumplimiento de garantía o bajo cualquier
otra teoría legal, incluyendo pero sin estar limitada a: pérdida de utilidades, paralización, plusvalía, daños o
reemplazo de equipos y propiedad y cualquier costo de recuperar, reprogramar o reproducir cualquier programa o
datos almacenados o usados con un sistema que contenga el CD-ROM del Producto o el software que lo
acompaña.
Lorex no garantiza que el software operará con ningún otro software excepto con el que se indica. Lorex no
puede ser responsable de las características de hardware o software de terceras personas que puedan afectar la
operación del software incluido.
El comprador puede tener otros derechos de acuerdo con las leyes federales, provinciales o estatales y cuando
toda esta garantía o parte de la misma sea prohibida por dichas leyes, será considerada nula, pero el resto de la
garantía permanecerá vigente.
Todas las garantías expresadas e implícitas están limitadas en duración al período de garantía limitada. Ninguna
garantía se aplicará después de dicho período. Algunos estados no permiten limitación a la duración de una
garantía implícita, de modo que esta limitación puede no serle de aplicación. Algunos estados no permiten la
exclusión o limitación de daños y perjuicios incidentes o consecuentes, por lo que la garantía anterior puede no
serle de aplicación. Esta garantía limitada le otorga derechos legales específicos y usted puede también tener
otros derechos que varía de un estado a otro.
Cómo obtener servicio
ii). Si la unidad fue comprada en Canadá proceda en la siguiente forma:
Para devoluciones por favor contacte nuestro departamento de servicio para obtener un número de
autorización.
Devuelva la unidad a:
Lorex Customer Service.
300 Alden Road, Markham, Ont. L3R 4C1
Para devoluciones por favor contacte nuestro departamento de servicio para obtener un número de
autorización
Devuelva la unidad a:
Lorex Customer Service
2375 Hadley Rd, Plainfield, IN 46168
Empaque el Producto en una caja robusta bien acolchada.
i). Si la unidad fue comprada en Estados Unidos proceda en la siguiente forma:
Con el fin de obtener servicio, por favor asegúrese de registrar haber registrado su producto en nuestra pagina
web www.lorexcctv.com en la sección de registro de garantía. Si el Producto necesitase servicio bajo esta
garantía, el Comprador debe hacer llegar a Lorex una copia del recibo o factura de compra, con su fecha
respectiva, sin lo cual Lorex no estará obligada a cumplir con ninguna de sus obligaciones bajo esta garantía. Si
devuelve el Producto y/o el CD-ROM a Lorex, debe usted asumir el riesgo de daño o pérdida durante el envío.
Debe usar el envase original o equivalente y debe pagar el flete.
Para hacer un reclamo bajo esta garantía, proceda con los siguientes pasos.
1.
2.
1.
a.
b.
a.
b.
iii) Si la unidad fue adquirida en Europa y desea devolver el producto por favor visite:
www.lorexinternational.com para obtener instrucciones.
NUMERO GRATUITO DE SERVICIO A CLIENTES:
Norteamérica: 1-888-42-LOREX (1-888-425-6739)
Internacional: 800-42-LOREX 0 (800-425-67390)
Local : 905-940-5355
www.lorexcctv.com
Use siempre discreción cuando instale equipo de vigilancia por video y/o audio especialmente cuando se
percibe privacidad. Consulte acerca de las regulaciones federales, estatales y /o locales aplicables a la
instalación legal de equipos de grabación o vigilancia por video y/o audio. Puede requerirse el
consentimiento de las partes.
LOREX PRODUCT LIMITED WARRANTY
Revision 1.0
1 year (Warranted parts do not include Bulbs, LED’s and Batteries)
Lorex warrants, to the original retail purchaser only (the “Purchaser”), that this item (the “Product”) if properly used
and installed, and where applicable, the CD-ROM on which the accompanying software is provided, is free from
manufacturing defects in material and workmanship, provided the Product is used in normal conditions and is
installed and used in strict accordance with the instructions contained.
This warranty shall be for the following warranty periods (the “Warranty Period”), commencing on the date the
Purchaser buys the Product at retail in an unused condition.
Parts and Labor:
Lorex’s obligations under this warranty shall be limited to
• The repair and or replacement of the product by means of hardware and/or software (at option of Lorex);
• The replacement of any warranted parts found by Lorex to be defective in the Product or, in Lorex’s sole
discretion, the replacement of the Product found be Lorex to be defective.
• If Lorex is unable to repair or replace the Product or CD-ROM, refund the then-current value of the Product.
Any replacement parts furnished by Lorex in connection with this warranty shall be warranted to the Purchaser for
a period equal to the un expired portion of Warranty Period for the Product.
Warranty Exclusions
This warranty does not apply to Bulbs, LED’s and Batteries supplied with or forming part of the product.
This warranty is invalidated if other than Lorex accessories are or have been used in or in connection with the
Product or in any modification or repair is made to the Product by other than a service depot authorized by Lorex.
This warranty does not apply to defects or damages arising by use of the Product in other than normal (including
normal atmospheric, moisture and humidity) conditions or by installation or use of the Product other than in strict
accordance with the instructions contained in the Product’s Owner’s Manual.
This warranty does not apply to defects in or damages to the Product caused by (i) negligent use of the Product,
(ii) misuse, abuse, neglect, alteration, repair or improper installation of the Product, (iii) electrical short circuits or
transients, (iv) Purchaser usage not in accordance with product installation, (v) use of replacement parts not
supplied by Lorex (vi) improper Product maintenance, or (viii) accident, fire, flood or other Acts of God.
This warranty does not cover the performance or functionality of any computer software included in the package
with the Product. This warranty only covers defects in the CD-ROM media such as a broken or a defect in the
CD-ROM that would prevent the CD-ROM from being read by your personal computer’s CD-ROM drive. Lorex
makes no warranty that the software provided with the Product will function without interruption or otherwise be
free of anomalies, errors or ‘Bugs’. Lorex makes no warranty with regard to any software provided with the
Product unless specifically set forth otherwise in a license agreement accompanying such software. This warranty
does not cover any costs relating to removal or replacement of any Product, CD-ROM, or software installed on
your computer.
Lorex reserves the right to make changes in design or to make additions to or improvements in its products
without incurring any obligation to modify any product which has already been manufactured. Lorex will make
every effort to provide updates and fixes to its software via its website. This warranty does not cover any
alteration or damage to any other software that may be or may become resident on the users system as a result
of installing the software provided. This warranty is in lieu of other warranties, express or implied, and Lorex
neither assumes nor authorizes any person to assume for it any other obligation or liability in correction with the
sale or service of the Product. In no event shall Lorex be liable for any special or consequential damages arising
from the use of the Product or arising from the malfunctioning or non-functioning of the Product, or for any delay
in the performance of this warranty due to any cause beyond its control.
This warranty shall not apply to the appearance or accessory items including, but not limited to cabinets, cabinet
parts, knobs etc., and the uncrating, setup, installation or the removal and reinstallation of products after repair.
Lorex does not make any claims or warranties of any kind whatsoever regarding the Product’s potential, ability or
effectiveness to prevent minimize, or in any way affect personal or property damage or injury. Lorex is not
responsible for any personal damage, loss or theft related to the Product or to its use for any harm, whether
physical or mental related thereto. Any and all claims or statements, whether written or verbal, by salespeople,
retailers, dealers or distributors to the contrary are not authorized by Lorex, and do not affect this provision of this
warranty.
Lorex’s responsibility under this, or any other warranty, implied or expressed, is
limited to repair, replacement or refund, as set forth above. These remedies are the
sole and exclusive remedies for any breach of warranty. Lorex is not responsible for
direct, special, incidental, or consequential damages resulting from any breach of
warranty or under any other legal theory including but not limited to, loss profits,
downtime, goodwill, damage to or replacement of equipment and property and any
costs of recovering, reprogramming or reproducing any program or data stored in or
used with a system containing the Product CD-ROM or accompanying software.
Lorex does not warrant that the software will operate with any other software except
that which is indicated. Lorex cannot be responsible for characteristics of third party
hardware or software which may effect the operation of the software included.
The purchaser may have other rights under state, provincial, or federal laws and
where the whole or part of any item of this warranty is prohibited by such laws, it
shall be deemed null and void, but the remainder of the warranty shall remain in
effect.
All expressed and implied warranties are limited in duration to the limited warranty
period. No warranties apply after that period. Some states do not allow limitation on
how long an implied warranty lasts, so this limitation may not apply to you. Some
states do not allow the exclusion or limitation of incidental or consequential
damages, so the above warranty may not apply to you. This limited warranty gives
you specific legal rights and you may also have other rights that vary from state to
state.
Obtaining Service
In order to obtain service, please make sure that you have registered your product
on-line (www.lorexcctv.com) in the warranty registration section. Should the
Product require service under this warranty, the Purchaser must provide Lorex with
a copy of his/ her original, dated bill of sale; receipt or invoice, failing which Lorex
will not perform any of its obligations under this warranty. If you return the Product
and/or CD-ROM to Lorex, you must assume the risk of damage or loss during
shipment. You must use the original packaging or the equivalent, and you must pay
postage.
To claim on this warranty, proceed with the following steps.
ii). If the unit was purchased in Canada proceed as follows:
Please contact our customer service department to obtain a return
authorization number.
Return the unit to:
Lorex Service Center.
300 Alden Road, Markham, Ont. L3R 4C1
iii) If the unit was purchased in Europe please visit:
1 Pack the Product in a well-padded sturdy carton.
2.
i). If the unit was purchased in the United States proceed as follows:
a.
Please contact our customer service department to obtain a return
authorization number.
Return the unit to:
Lorex Service Center
2375 Hadley Rd, Plainfield, IN 46168
b.
a.
b.
www.lorexinternational.com for return instructions.
TOLL FREE CUSTOMER SUPPORT
North America: 1-888-42-LOREX (1-888-425-6739)
Local: 905-940-5355
International: 800-42-LOREX 0 (800-425-67390)
www.lorexcctv.com
Always use discretion when installing video and/or audio surveillance equipment especially
when there is perceived privacy. Inquire regarding federal, state and/or local regulations
www.strategicvista.com
applicable to the lawful installation
of video and or audio recording or surveillance. Party
consent may be required.
GARANTIE LIMITÉE DES PRODUITS LOREX
Lorex garantit à l'acheteur original (ci-après désigné comme étant "l'acheteur") dans un magasin au
détail seulement, et que ce produit (ci-après désigné comme étant le "produit"), s'il est installé
correctement et - s’il y a lieu - utilisé conformément aux instructions ci-incluses, et le disque CDROM qui comporte le logiciel, seront libres de tout défaut de fabrication, tant dans les pièces que la
main-d'oeuvre, pourvu que le produit soit utilisé dans des conditions normales et installé et utilisé
strictement selon les instructions incluses dans le guide qui l'accompagne.
Cette garantie couvrira la période mentionnée ci-dessous (ci-après désignée comme étant la
"période de garantie"), commençant le jour où l'acheteur se procure le produit à l'état neuf dans un
magasin au détail.
Pièces et main-d'oeuvre :
1 année (les pièces couvertes n'incluent
pas les ampoules, voyants à DEL ni les
piles).
Les obligations de Lorex selon les termes de cette garantie se limitent exclusivement aux points
suivants :
•
Lorex se réserve le droit de réparer ou de remplacer, sa seule discrétion, le logiciel et/ou le
matériel.
•
Le remplacement des pièces sous garantie que Lorex estime être défectueuses dans le
produit ou le disque CD-ROM ou, à sa seule discrétion, le remplacement du produit jugé
défectueux.
•
Si Lorex ne peut réparer ni remplacer le produit ou le disque CD-ROM, rembourser la valeur
monétaire du produit ou du disque CD-ROM en cours au moment de l'achat.
Toutes les pièces remplacées par Lorex seront couvertes pendant la période résiduelle de la
garantie dudit produit.
Exclusions de la garantie
Pour obtenir du service, veuillez vous assurer que vous avez inscrit votre produit en ligne
(www.lorexcctv.com) dans la section d'abonnement à la garantie. Cette garantie ne couvre pas
les ampoules, voyants à DEL ni les piles incluses avec le produit ou faisant partie de celui-ci.
Cette garantie deviendra nulle si des accessoires autres que ceux vendus ou distribués par Lorex
sont utilisés ou ont été utilisés conjointement avec le produit ou si des modifications ou des
réparations ont été effectuées au produit par une entité autre qu'un centre de service autorisé par
Lorex.
Cette garantie ne s'applique pas aux défauts ni aux dommages survenus suite à une utilisation
anormale du produit (incluant des conditions atmosphériques et des taux d'humidité anormaux) ou
suite à une installation ou une utilisation du produit autre que celle décrite dans le guide
accompagnant le produit.
Cette garantie ne s'applique pas aux défauts ni aux dommages causés au produit suite à (i) une
utilisation insouciante du produit, (ii) mauvaise utilisation, abus, négligence, modification ou
mauvaise installation du produit, (iii) court-circuits ou transitoires électriques, (iv) tout usage de
l'acheteur qui ne correspond pas à l'installation prescrite du produit, (v) l'utilisation de pièces non
fournies par Lorex, (vi) un entretien inadéquat du produit, ou (vii) tout accident, incendie, inondation
ou autres désastres naturels.
Cette garantie ne couvre pas la performance ni la fonctionnalité de tout logiciel informatique inclus
avec le produit. Cette garantie ne couvre pas les défauts que pourrait contenir le support optique
(disque CD-ROM) ou magnétique (disquette), tel qu'un CD-ROM brisé ou comportant un défaut qui
l'empêcherait d'être lu adéquatement par le lecteur de disque de votre ordinateur. Lorex ne garantit
pas que le logiciel fourni avec le produit fonctionnera sans interruption ni qu'il sera libre de tout
défaut, d'erreurs ou de 'bogues'. Lorex ne garantit pas le logiciel inclus à moins que cela ne le soit
mentionné spécifiquement dans l'entente de la licence incluse avec le produit. Cette garantie ne
couvre pas les frais se rapportant à l'enlèvement ni à la réinsertion de tout produit, logiciel,
périphérique ou disque CD-ROM installé sur votre ordinateur.
Lorex se réserve le droit de modifier la conception ou d'apporter des ajouts ou des améliorations à
ses produits, sans obligation de sa part de modifier les produits déjà fabriqués. Lorex fera tout en
son pouvoir pour fournir des améliorations et des réparations à son logiciel via son site web.
Cette garantie ne couvre pas les altérations ni les dommages effectues tout autre logiciel, ni les
bogues pouvant résider de fa on permanente sur le système de l'utilisateur suite l'installation du
logiciel ci-inclus.
See Hear PROTECT
Enhance your security with genuine Lorex Cameras, Digital Video Recorders,
Integrated Systems and Accessories. Order whatever you need at
www.lorexcctv.com or call 1-888-42-LOREX (1-888-425-6739)
Warehouse
CVC6998HR
Office
CVC6993R
Restaurant
Convenience Store
CNC1020
VQ1536HR
PROTECT EVERYTHING
THAT MATTERS
Day Care
Home Office
Add wired or wireless cameras to expand the
“Envelope of Protection” for your business,
your home and your family
LW2602
Drive Way
SG7555
Front Door
LW1010
Nursery
LW2002W
LW2002B
Backyard
LW2201
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