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SUBMERSIBLE
PUMP
INSTALLATION
MANUAL
VFB-S35
A smooth day is a good day.
That’s why Vada is dedicated to creating pump solutions that you can count on. With a focus on easy selection, simple installation and high quality, you can hold your head high knowing your reputation is protected.
It’s Vada. Performance simplified.
THANK YOU
Thank you for purchasing the Vada Flow Boss Submersible Pump
VFB-S35! Record the product details here and leave with the owner.
Date purchased:
Purchased from:
Purchase invoice number:
Product serial number:
Product model number: set up support
3
KNOW YOUR PRODUCT
VFB-S35
The Vada Flow Boss Submersible Pump VFB-S35 is built to transfer water from a water tank, to a garden or house to suit the desired application. This space friendly quiet operator can be submerged up to 7 metres to get the job done.
10m Power cable
32mm to 25mm
Reducing elbow MI
32mm MI outlet
Stainless steel motor shaft and pump casing
Suction port
4 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
SPECIFICATIONS
• Built to handle clean water with no suspended solids or abrasive material
• Optimal operating range: 20–14 metres head, 44–66 litres per minute
• Max water temp: 40°C
• Max submersion depth: 7m
• IP68 (Motor)
VFB-S35
HELPFUL HINTS
• Use a pipe size with a minimum 32mm internal diameter to reduce friction loss.
• Install a check valve within the vertical pipework to stop any water running back into the tank therefore protecting the pump internals.
• If you’re installing the VFB-S35 with the VFB-DSU, you will require a wall mount kit.
COMPATIBLE VADA PRODUCTS:
If using tank water only, you will also require a Vada Flow Boss Auto Pressure Control.
If you are using tank and mains water source switching, you will require either the Vada Flow Boss
Digital Water Switching Unit or the Vada Flow Boss Mechanical Water Switching Unit.
Vada Flow Boss
Automatic Pressure
Control VFB-APC
Vada Flow Boss
Digital Water
Switching Unit
VFB-DSU
5
KNOW YOUR PRODUCT
VFB-APC
The Vada Flow Boss Auto Pressure Control VFB-APC gives you perfect control of household pressure pumps, guaranteed. Designed with an LED light panel to signal the state of operation, a built in pressure gauge to allow for adjustable cut-in pressure and a 24 hour reset function for hassle free operation.
25mm MI Outlet
Power On indicator
Pump On indicator
Error indicator
Restart button
Three-wire cable
25mm MI Inlet
Cut-in pressure adjustment point
SPECIFICATIONS
• Inlet: 25mm MI
• Outlet: 25mm MI
• Max operating pressure: 1000kPa / 10 bar
• Minimum pump pressure: 250kPa / 2.5 bar
• Min – max water temperature: 1°C – 65°C
• Min – max ambient temperature: 1°C – 40°C
• Supply voltage: 1~240V 50Hz
• Cut-in pressure: 150 – 300kPA / 1.5 – 3 bar
• Max power: 1.5kW
• Max current: 10A
• IP rating: IP65
VFB-APC
HELPFUL HINTS
• Ensure your pump is equipped with two isolation valves. This allows for fuss free troubleshooting on the suction and discharge lines, should you need it.
• When paired with the VFB-S35, the VFB-APC must be left at the default 1.5 bar cut in.
6 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
INTERPRETING THE APC
VFB-APC
Green light
The VFB-APC is connected to the power supply successfully.
Power on
Pump on
Error
Restart
AUTO PRESSURE CONTROL
VFB-APC
1~240V 50 Hz
Max 1.5kW 10A
Max 65°C
IP65
Max 1MPa (10 bar)
Yellow light
The connected pump is operating.
Note: On initial start up the pump will run until the supply line is primed to remove all air.
Power on
Pump on
Error
Restart
AUTO PRESSURE CONTROL
VFB-APC
1~240V 50 Hz
Max 1.5kW 10A
Max 65°C
IP65
Max 1MPa (10 bar)
Red light
Flashing red: Loss of flow detected. While the red light is flashing, the pump will remain on for
20 seconds, then turn off as it tries to re-prime itself. It will attempt this several times.
Solid red: The pump has not been able to detect water and cannot re-prime itself. The pump will turn off for 24 hours, or until reset.
To reset, turn the power off, then on or press the restart button.
Power on
Pump on
Error
Restart
AUTO PRESSURE CONTROL
VFB-APC
1~240V 50 Hz
Max 1.5kW 10A
Max 65°C
IP65
Max 1MPa (10 bar)
7
KNOW YOUR PRODUCT
VFB-DSU
The Vada Flow Boss Digital Water Switching Unit VFB-DSU allows for water source switching between tank and mains water. With a large interactive panel, the VFB-DSU provides system information including a log of rain water used, real time flow rate, water pressure, current and error conditions.
Water outlet
Pump inlet
Mains inlet
LCD display
Pump ON LED indicator
Power ON/error status
Mode selection
Error reset
Up/down toggle button
Time set
8 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
SPECIFICATIONS
• Mains water supply inlet: 25mm FI
• Pump connection: 25mm FI
• Water outlet connection: 25mm FI
• Minimum mains pressure: 100kPA / 1 bar
• Max operating pressure: 1000kPA / 10 bar
• Minimum flow rate: 1 lpm
• Voltage: 1~230 – 240V 50Hz
• Maximum electrical load: 10A / 2400W
• IP Rating: IP44
VFB-DSU
HELPFUL HINT
• View the complete Digital Water Switch Manual for further details on set up, operation and troubleshooting.
APPLICATIONS
The Vada Flow Boss Submersible Pump VFB-S35 is suitable for the following applications:
Water source switching
(tank/main)
Domestic pressure systems
Domestic water transfer
(clean water only)
Hose watering Irrigation systems
The Vada Flow Boss Submersible Pump VFB-S35 is not suitable for the following applications:
Borehole applications
Pumping liquid containing abrasive solids (stones, ceramics etc.)
Note: This is not intended as a dirty drainage water sump pump.
9
INSTALLATION
PREPARING FOR INSTALLATION
For successful installation, ensure you have all pieces required for your product combination.
Vada Flow Boss Submersible Pump VFB-S35
What we’ve supplied:
Vada Flow Boss
Submersible Pump
VFB-S35
Power cable
What you’ll need to supply:
Thread tape Hose clamps (for flexible discharge pipe installs)
x1 Isolation valve 25mm Y strainer
(aka inline strainer)
Check valve Cable ties Access to a
10A outdoor power point
Nylon rope or stainless steel cable (to lower the pump)
10 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
Vada Flow Boss Automatic Pressure Control VFB-APC
What we’ve supplied:
Vada Flow Boss
Automatic Pressure
Control VFB-APC
25mm barrel union Thread tape
11
INSTALLATION
Vada Flow Boss Digital Water Switching Unit VFB-DSU
What we’ve supplied:
Vada Flow Boss
Digital Water
Switching Unit
VFB-DSU
Two mesh washer inline filters
What you’ll need to supply:
Float switch kit Barrel union kit
Thread tape 25mm or larger male hose barb
Hose clamps Nylon rope
Access to a 10A outdoor power point
16mm hole saw
(to drill hole in roof tank for float switch cable)
Pressure reduction valve (if mains inlet pressure exceeds
1000 kPa)
12 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
PART 1: PUMP LOCATION
Let’s get down to business.
Note: Ensure the pump is being installed by a qualified, licensed personnel. The pump should be in good condition and should be used in a residential application.
Note: The length and the diameter of the discharge pipe impacts the pressure and flow rate the pump can deliver.
Note: All components used must have a pressure rating that exceeds the maximum pressure of the pump by an appropriate safety factor.
In accordance with AS 3350.2.41 we are obliged to inform you that this pump is not to be used by children or infirm persons and must not be used as a toy by children.
Ensure that the power lead remains disconnected until you have completed the installation process.
The Auto Pressure Control is pre-set by the manufacturer with a pump start pressure of
1.5 bar (this can be adjusted).
The maximum pump pressure must be 0.8 bar above the start pressure for the pump to reach automatic shut-off.
The Pressure Control has a safety valve preventing water emission in case of diaphragm damage.
DO NOT REMOVE.
1. Ensure you have access to a 10A weatherproof outdoor power point in a dry and flood free location. Do not plug the power lead in.
Note: If you do not have access, arrange an electrician to install one.
2. Thread your choice of rope through the handle at the top of the pump.
3. Using the rope, lower the pump into the tank.
13
INSTALLATION
Note: When lifting or raising in and out of position, use the handle or your choice of rope.
Do not lift via the power cable.
4. Check the set up so far. The surface the pump sits on should be hard and there should be enough clearance between the base of the tank and suction inlet
(approx 50–100mm). This clearance helps prevent sediment and debris from entering the pump.
2. Remove pump from tank to connect discharge pipework. Once connected place the pump and pipework back into the tank.
Discharge pipe min 25mm
3. Fit a check valve to the discharge pipework.
The check valve will prevent fluid from draining when the pump has stopped.
Discharge pipe min 25mm
25mm
Check valve
PART 2: DISCHARGE SET UP
Now that your sump pump is positioned, it’s time to set up the discharge pipework.
1. Create space for your discharge pipeline at the top of your tank. Ensure the space allows for the minimum pipe size
(internal 25mm).
4. For easy maintenance install an isolation valve to the discharge line outside of the tank.
25mm Isolation valve
50–100mm
14 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
5. Connect the discharge pipe to the outlet by following the steps below: a. Fit male threaded fittings with thread tape.
b. Install barrel union to facilitate easy removal for servicing.
c. Connect required pipework.
d. Ensure all pipework is supported independently of the pump.
25mm Isolation valve
Discharge pipe min 25mm
25mm
Check valve
Flow
Ground level
VFB-S35
Note: Discharge pipework may very depending on your unique or specific installation.
What next?
If your application is using tank water only, continue to Installation Part 3: Fit a Vada
Flow Boss Automatic Pressure Control.
If you’re using tank and mains water, skip to Installation: Part 4: Fit a Vada Flow Boss
Digital Water Switching Unit.
15
INSTALLATION
PART 3: VADA FLOW BOSS
AUTO PRESSURE CONTROL
If you’re using a tank only system, follow the steps below to install an Auto Pressure Control.
If you’re using tank and mains water source switching, proceed to part 4: Vada Flow Boss
Digital Water Switch.
Never take the electronic board out of the control box. The wiring diagram inside the front panel will show you how to make correct connection. Wrong connection will destroy the whole electronic circuit.
If extending the cable used for connection, ensure the connection is being carried out by a qualified professional with an electrical license.
1. Keep the VFB-APC unplugged from the power source.
OFF
2. Position the Auto Pressure Control (VFB-APC) between the pump and the first outlet.
25mm Isolation valve
Discharge pipe min 25mm
25mm
Check valve
VFB-APC
Flow
25mm
Barrel union
25mm
Y Strainer
Ground level
VFB-S35
16 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
3. Connect the VFB-APC inlet using pipe with appropriate fittings (eg barrel union and adapter). Ensure the VFB-APC is installed with the arrows on the side of the unit pointing up.
Note: Do not install an outlet between the pump and VFB-APC.
Note: The pipe must have an internal diameter no smaller than 25mm until the first tee branch.
4. Check the set up so far. Ensure that the
VFB-APC is braced or fixed so minimal movement occurs once in operation.
PART 4: FIT A VADA FLOW
BOSS DIGITAL WATER
SWITCHING UNIT
If you’ve chosen to install a VFB-DSU with the
VFB-S35, proceed with the steps below.
Do not install or operate your
Digital Water Switch Unit in an explosive environment, or near combustible matter. Incorrectly installed or tested equipment may fail, causing severe injury or property damage.
The Digital Water Switch is electrically connected. Ensure that it is isolated from electrical supply during installation and any subsequent service work.
Brace inlet and outlet connections while fitting the Digital Water
Switch. Any movement of connections may disturb internal seals and cause leakage.
Please read the full manual on the Vada Flow Boss Digital Water
Switching Unit for complete installation & operation instructions, as well as troubleshooting and product features.
1. Insert two mesh inline filters on the mains inlet and pump inlet of the VFB-DSU.
17
INSTALLATION
2. Where possible, install the VFB-DSU using the wall mount bracket.
House wall
Flow
25mm
Barrel union
Ground level
3. Connect the pump discharge pipe to the port labelled ‘pump’ on the VFB-DSU.
Ensure that the submersible pump is raised off the base of the tank, and a y-strainer is installed prior to the VFB-DSU. Brace the VFB-DSU to prevent movement while connecting to all inlets/outlets.
Note: Pipe size should be in accordance with pump outlet size – reduction may be required immediately prior to entering the VFB-DSU.
4. Connect the mains pipework into the port labelled ‘mains’ on the VFB-DSU.
Min 100mm
Mains
Flow
25mm
Barrel union
Ground level
5. Connect the household pipework into the port labelled ‘outlet’ on the VFB-DSU.
Min 100mm
Household
Flow
25mm
Barrel union
25mm
Y Strainer
Mains
25mm Isolation valve
Discharge pipe min 25mm
25mm
Check valve
Ground level
VFB-S35
18 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
6. Install the float switch provided. The float switch greatly reduces the risk of the pump losing prime, which could cause damage to the pump. For more information, view the full
VFB-DSU manual.
Household
25mm
Barrel union
Min 100mm
Cable tie
Mains
25mm Isolation valve
Flow
Ground level
Discharge pipe min 25mm
25mm
Check valve
Min 70mm above suction
VFB-S35
19
INSTALLATION
PART 5: CONNECT
TO A POWER SUPPLY
Once your submersible pump is positioned and pipework is completed, it’s time to connect to power.
Note: Do not use extension cords. These can cause a voltage drop.
In accordance with AS 3350.2.41 we are obliged to inform you that this pump is not to be used by children or infirm persons and must not be used as a toy.
1. Before plugging the power supply cord into the power point, ensure the power point is in a dry and flood free location.
3. If you are using an VFB-APC or VFB-DSU, you will need to connect the IEC socket from the pump to the IEC plug cord on the device, then connect the power chord to the power point. If you are connecting directly to a power outlet (without an
VFB-APC or VFB-DSU), connect the two supplier cords using the IEC socket and connect to the power chord to the power point.
OFF
Note: Supply voltage that is outside the limits specified can cause the motor to overheat leading to overload tripping, reduced component life or seriously damage pump, voiding warranty.
2. Plug the power supply cord into the
10 Amp power point. Do not switch on.
OFF
20 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
4. Ensuring there are no water traces on the connectors push them firmly into each other.
6. Connect the pump and pressure control device to the power supply and turn the power on. The green “Power On” LED will illuminate.
ON
Note: This connection should be separated only for servicing and only after the power supply is removed by unplugging the cord form the socket outlet.
5. For additional protection, the pump should use an outlet protected by a residual current device – RCD (also known as an Electrical Leakage Circuit breaker
– ELCB) with a maximum rated residual current of 30Ma.
If you’re using the VFB-S35 with an APC continue to page 22.
If you’re using the VFB-S35 with a DSU continue to page 23.
If you’re installing the VFB-S35 without these products, your installation is complete.
21
OPERATION
Submersible Pump &
Auto Pressure Control
Do not run pump dry. Ensure that the pump is fully submerged.
1. Slowly open the isolation valve on the discharge line to 50%.
VFB-APC
25mm Isolation valve
OPEN 50%
Flow
25mm
Y Strainer
25mm
Check valve
2. Once the pipework is full, open the isolation valve on the discharge line to
100%. This will assist with removal of unwanted air. When the power is turned on, the pump will start to pump water.
VFB-APC
25mm Isolation valve
OPEN 100%
Flow
25mm
Y Strainer
25mm
Check valve
3. Open the isolation valve/outlet that is connected to the VFB-APC. The pump will start automatically and continue to run at constant pressure. If you’re using a
VFB-APC, the yellow “Pump On” LED on the Pressure Control will illuminate.
Power on
Pump on
Error
Restart
AUTO PRESSURE CONTROL
VFB-APC
1~240V 50 Hz
Max 1.5kW 10A
Max 65°C
IP65
Max 1MPa (10 bar)
Note: Without a VFB-APC the pump will continue to operate until the power is switched off.
Note: On initial start-up the pump will run until the supply line is primed.
4. Once all pipework has been filled on the discharge line, close the valve.
CLOSE
Note: The pump will run for a short period of time until the system is again pressurised and then stop.
22 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
5. The pump set up is now ready for use.
6. If no water is delivered, it may mean the pump has failed to prime. The pressure controller will indicate this by flashing red for 1 minute, as the pump continues to turn on, then off. After 1 minute, the
VFB-APC will have detected the loss of prime, the error light will indicate with a solid red and will go into a 24 hour lock out mode. To manually reset the VFB-APC, you can press the restart button.
Power on
Pump on
Error
Restart
AUTO PRESSURE CONTROL
VFB-APC
1~240V 50 Hz
Max 1.5kW 10A
Max 65°C
IP65
Max 1MPa (10 bar)
Submersible Pump & Digital
Water Switching Unit
View the complete manual for the Digital Water
Switching Unit.
Installation
Manual
23
SERVICE & MAINTENANCE
Turn off power to motor and remove plug from power outlet before working on pump or motor.
Liquid may be HOT, release pressure with care before servicing.
Cleaning the in-line filter
To avoid a build-up of debris and dirt, Vada recommends cleaning out the in-line filter once every 6 months, or as required. To do so, follow the steps below.
1. Remove the inline filter aka y strainer.
Pump should only be serviced by qualified personnel. For best results, use only genuine service parts. Be sure to prime pump before starting.
Under normal conditions, the Vada Flow Boss
Submersible Pump VFB-S35 requires low maintenance and is simple to service.
To avoid possible failures, we recommend periodically checking the flow and pressure supplied and current absorption:
• A decrease in pressure is a symptom of wear.
• An increase in current absorption is a sign of abnormal mechanical friction in the pump and/or motor which may be caused by debris caught in the impeller.
2. Use a steel brush to clean the debris from the filter.
3. Rinse with clean water.
24 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
STORING THE PUMP
If the pump is not going to be used for long periods of time (e.g. 6 months), it should be emptied completely, rinsed with clean water and stored in a dry, shaded place.
PUMP PERFORMANCE CURVE
Pump curves are a great tool to understand your pumps performance capabilities, in relation to head
(metres) and flow (litres per minute). Pump curves can be interpreted by tracing your finger along the head (metres) across to flow (litres per minute).
For example, in the pump performance curve below, you can see that if the Vada Flow Boss
Submersible Pump VFB-S35 has a discharge head between 20–14m (200–140kPa), then the pump will produce between 44–66 l/min.
70
60
50
40
30
20
10
0
0 20 40 60
Flow (litres per minute)
80 100
Note: Should you require more specific information on your application for working out the required discharge head or system duty, please contact a Reece specialty engineering or design business unit which may include more advanced systems to include visual / audible alarms and Australian
Standards such as AS3500 for rainfall intensity and ARI (Average Recurrence Interval).
25
PRODUCT DIMENSIONS
A. 282mm
B. 86mm
C. 148mm
D. 327mm
E. 222mm
F. 157mm
G. 133mm
Outlet port: 32mm MI
Weight: 7.5kg
B
F
A
D
G
VFB-S35
C
E
TECHNICAL INFORMATION
CONSTRUCTION
Pump casing
Motor casing
Impeller
Diffuser
Inlet screen
Discharge
Shaft
Seal
O-ring
Power cable
Powder coated alloy
Stainless steel 304
Polymer
Polymer
Polymer
Powder coated alloy
Stainless steel 303
Dual lip seal
Nitrile
10m
USAGE LIMITATIONS
Liquid type Clean water with no suspended solids or abrasive material
Min – Max.
Liquid temp
1°C – 40°C
Max. submersion depth
7m
VFB-S35
MOTOR
IP rating
Speed of rotation
Insulation
POWER
Nominal power
Absorbed power
Voltage
Full load amps
Capacitor size
Q
Discharge in meters
L/1’ m3/h
IP68 (motor)
2850rpm (motor)
Class F (motor)
HP 0.88
kW
HP kW
1~230-240V
0.85
4
0.65
1.14
8 uF
0 20 40 60 80
0 1.2 2.4 3.6 4.8
29 25 22 16 10
26 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
PRODUCT DIMENSIONS
A. 174mm
B. 188mm
C. 147mm
B
VFB-APC
Power on
Pump on
Error
Restart
FLOW BOSS
AUTO PRESSURE CONTROL
240-50Hz
Max 1.5kW
8A
IP65
Max 1MPa
A
C
TECHNICAL INFORMATION
SPECIFICATIONS
Inlet 25mm MI
Outlet
Max operating pressure
25mm MI
1000kPa / 10 bar
Min pump pressure 250kPa / 2.5 bar
1°C – 65°C Min – max water temperature
Min – max ambient temperature
Supply voltage
Cut-in pressure
1°C – 40°C
1~240V 50Hz
150 – 300kPA /
1.5 – 3 bar
Max power
Max current
IP rating
1.5kW
10A
IP65
VFB-APC
27
PRODUCT DIMENSIONS
A. 52mm
B. 181mm
C. 80mm
D. 106mm
E. 75mm
F. 235mm
G. 119mm
H. 120mm
I. 115mm
J. Ø48mm
VFB-DSU
C
F H I
28 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
TECHNICAL INFORMATION
VFB-DSU
SPECIFICATIONS
Supply voltage 1~230 – 240 50Hz
Max electrical load 10A / 2400W
Power standby 3.5W
Control power (on) 30W
IP rating
Min flow rate
IP44
1lpm
Min mains pressure 1 bar
Max operating pressure
10 bar
Min – max water temperature
Min – max ambient temperature
1°C – 40°C
1°C – 40°C
CONNECTION
Mains water supply inlet
Pump connection
Water outlet connection
25mm FI BSP
25mm FI BSP
25mm FI BSP
29
TROUBLESHOOTING
Having trouble? Sort it out here, quick smart.
If these solutions do not solve the problem, please visit your local Reece Irrigation & Pools branch.
SYMPTOM
The pump will not start (no water is being pumped and it is not making any noise).
CAUSE
There may be no power supply to the pump.
The pump motor protection may have tripped.
SOLUTION
1. Ensure that the power is turned on and check the connection to the power point.
2. Fuse may have blown. Contact a pump technician or contact your local
Reece branch to replace fuse.
3. Electrical power line may have been damaged.
There may be resistance in the pump motor shaft.
1. Disconnect all electrical power.
2. Remove pump casing and check for objects jammed between moving components.
3. If still jammed, or damaged, replacement parts required. Contact a pump technician or call your local Reece branch.
Check that the pump motor is not blocked by external objects that are causing the pump to seize.
1. Disassemble pipework and pump housing.
2. Clean impellers.
It is recommended to call a pump technician or licensed professional.
Check that the power cables and relative connections are not damaged.
Check if the pump winding is damaged and replace if necessary.
This should only be done by a qualified electrician.
If a pressure controller has been installed, check that it is functioning correctly and turning the pump off at no flow.
30 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
SYMPTOM
The pump will not start, but is making noise.
CAUSE
The pump capacitator may be damaged.
The pump shaft may be locked or jammed.
The electronic card in the pressure controller may be broken.
* Only applicable if a pressure controller has been installed.
Voltage failure.
The pump may be jammed.
SOLUTION
Contact a qualified service technician to confirm the capacitator is damaged.
Check for blockages that may be causing the pump to seize:
1. Turn the power off.
2. Rotate the fan and ensure it spins freely with no resistance.
3. Remove pump casing and check for objects jammed between moving components.
It is recommended to call a pump technician or licensed professional.
If a pressure controller has been installed, the electronic card in the controller may need to be removed and replaced with a new card, or a new unit entirely.
This should only be done by a qualified electrician.
Check with a licensed electrical contractor to ensure voltage is correctly supplying the unit. Refer electrical data in manual.
If there is a humming sound coming from the pump motor, this may be due to debris or damage to the impellers being blocked and no longer turning or damage due to incorrect pump selection.
1. Check pump internals for debris.
2. Check system pump requirement.
This should only be done by a qualified electrician.
31
TROUBLESHOOTING
SYMPTOM
The pump will not start, but is making noise (continued).
CAUSE
The pump may be jammed.
The pump stops after running for a short period of time.
The single-phase, pump motor thermal may have tripped.
The power supply does not conform with the data on the nameplate.
A solid object may be blocking the pump impellers.
SOLUTION
This may also be a failed capacitator caused by the above. Please replace or call a pump technician.
It is recommended to call a pump technician or licensed professional.
The in-line strainer or filter on the suction line pipework may be blocked:
1. Close the isolating valve on the suction line.
2. Remove/clean in-line strainer or replace if necessary.
3. Once in-line strainer has been cleaned, open isolating valve on suction line and retry for pressure.
There may be debris caught within the first impeller not allowing pressure to be created.
1. Disassemble pipework and pump housing.
2. Clean impellers.
It is recommended to call a pump technician or licensed professional.
Potential water failure. If complete water failure, then it is possible the motor bearing has seized.
1. Turn power off.
2. Remove the fan cover.
3. Gently spin the fan to see if it spins freely.
If the fan is hard to move or does not move at all this indicates there is major damage with the motor bearing. Call a pump technician.
This is reset automatically once the motor has cooled.
Check the voltage on the power supply cable leads. If it does not conform, contact your local Reece branch.
Check for solid objects that may be blocking the impellers.
1. Disassemble pipework and pump housing.
2. Clean impellers.
It is recommended to call a pump technician or licensed professional.
32 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
SYMPTOM CAUSE
The liquid being pumped may be too thick.
There may be rotation resistance in the pump fan.
There may be cavitation in the pump
(demand for water is higher than it can pump).
* Cavitation can be identified by the noise of the pump. You will hear a bubbling, crackling sounds like marbles rattling inside the pump casing.
There may be excessive liquid temperature.
The pump motor thermal cut out protection setting, or fuses may not be suitable.
The pump power cable may be damaged.
The pump motor may be damaged.
SOLUTION
Contact your local Reece branch. You may need a different type of pump for the application.
This pump is for clean, debris free water only.
1. Disconnect all electrical power.
2. Remove the fan cover.
3. Rotate the fan by hand and it should rotate freely.
The length of the suction pipe may be too long, or the internal diameter may be too small:
1. Reduce either the suction height or distance.
2. Increase the suction pipe internal diameter to same size as the pump inlet or larger.
The liquid temperature should be below 40°C.
Check liquid temperature using a thermometer.
Check protection devices with respect to rated current of pump. The circuit breaker should be rated to 10A.
Replacement parts required. Contact a pump technician or call your local Reece branch.
There may be resistance in the pump motor shaft.
1. Disconnect all electrical power.
2. Remove pump casing and check for objects jammed between moving components.
3. If still jammed, or damaged, replacement parts required. Contact a pump technician or call your local Reece branch.
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TROUBLESHOOTING
SYMPTOM
The pump stops after running for a short period of time (continued).
CAUSE
The suction pipe internal diameter may be too small.
Debris may be caught in the pump impeller.
The in-line strainer on the suction line may be blocked.
There may be presence of leaks which are higher than the minimum flow of 0.6 l/min.
SOLUTION
A suction pipe size that is too small will cause high pressure loss or cavitation. Increase the pipe size to an internal diameter that is the same size as the suction inlet, or larger.
Note: This means for a 25mm inlet pump a 32mm PN12.5 Poly Pipe must be used.
Check for solid objects that may be blocking the impellers.
1. Disassemble pipework and pump housing.
2. Clean impellers.
It is recommended to call a pump technician or licensed professional.
Check for blockages in the in-line strainer:
1. Close the isolating valve on the suction line.
2. Remove/clean in-line strainer or replace if necessary.
3. Once in-line strainer has been cleaned, open isolating valve on suction line and retry for pressure.
If the pump is turning on, then off in short durations there may be a leak in the pipework.
1. Close the isolating valve on the discharge line of the pressure controller to see if the issue continues.
2. If it does not, check all taps, pipes, irrigation solenoid valves & toilet cisterns for leaks.
3. If it does continue, then check pressure control and suction pipe for debris.
4. If found, repair or replace pipework.
Contact the Reece store where the product was purchased from.
The pump may have been incorrectly sized for the application.
The mesh filter in the digital water switching unit may be blocked.
* Only applicable if application is using a digital water switch.
If a digital water switching unit is installed:
1. Switch off power to the unit.
2. Isolate the water lines and remove the pump barrel union.
3. Inspect/clean/replace the switching unit mesh filter.
34 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
SYMPTOM
Pump performance is unstable (e.g. there is a change or reduction of pressure or flow output).
Pump will not stop.
CAUSE
There may be cavitation in the pump (demand for water is higher than it can pump).
* Cavitation can be identified by the noise of the pump. You will hear a bubbling, crackling sounds like marbles rattling inside the pump casing.
Debris may be caught in the suction pipe.
Debris may be caught in impeller.
There may be a leak in the suction pipe.
The electronic card in the pressure controller may be broken.
* Only applicable if application is using a pressure controller.
The reset button on the pressure controller may be locked.
* Only applicable if application is using a pressure controller.
SOLUTION
The length of the suction pipe may be too long, or the internal diameter may be too small:
1. Reduce either the suction height or distance.
2. Increase the suction pipe internal diameter to same size as the pump inlet or larger.
Check for debris or blockages in the suction pipe:
1. Close the isolating valve on the suction line.
2. Check for debris.
3. If found, repair or replace pipework.
Check for solid objects that may be blocking the impellers.
Contact a licensed professional to disassemble and clean the impellers.
If the pump is turning on, then off in short durations there may be a leak in the suction pipe.
1. Close the isolating valve on the discharge line side of the pressure controller to see if the issue continues.
2. If it does, check the pressure control for debris or suction pipe for leaks.
3. If it does continue, then check pressure control and suction pipe for debris.
4. If found, repair or replace suction line.
If a pressure controller has been installed, the electronic card in the controller may need to be removed and replaced with a new card, or a new unit entirely.
This should only be done by a qualified electrician.
If a pressure controller has been installed:
1. Press the reset button on the face of the unit several times.
2. Or, reset the power.
35
TROUBLESHOOTING
SYMPTOM
Pump will not stop
(continued).
Pump is turning on then off in short durations.
CAUSE
The check valve on the suction line may be blocked in the open position.
A pressure controller or mains switch over device has not been installed on the pump.
The pump may be sucking air.
SOLUTION
The check valve may be blocked by debris.
1. Shut the relevant isolation valves.
2. Disconnect suction line.
3. Inspect check valve.
4. Clean or remove debris.
5. Ensure that an in-line strainer/filter is fitted in the suction line between the pump and the tank.
Without a pressure controller or mains water switch-over device, the pump will continue to operate until the power is switched off.
Brass flow detection valve on pressure controller may be jammed in the open position.
The pump may not be providing sufficient pressure.
Check that the level of liquid in the tank has not dropped below the minimum priming level.
There may be also be a leak in the suction pipe:
1. Close the isolating valve on the discharge line side of the pressure controller to see if the issue continues.
2. If it does, check the pressure control for debris or suction pipe for leaks.
3. If it does continue, then check pressure control and suction pipe for debris.
4. If found, repair or replace suction line.
1. Remove the pressure control.
2. Inspect internals.
3. Clean or free debris.
4. Ensure that an in-line strainer/ filter is fitted in the suction line between the pump and the tank.
There could be potential of air still in the suction pipeline.
1. Check the pressure gauge on the side of the pressure controller to determine if that model pump is operating correctly when referencing its pump curve.
2. Check that the level of liquid in the tank has not dropped below the minimum priming level.
3. Close the isolating valve on the discharge line side of the pressure controller to see if the issue continues.
4. If it does, check the pressure control for debris or suction pipe for leaks.
36 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
SYMPTOM CAUSE
There may be presence of leaks which are higher than the minimum flow of 0.6 l/min.
The electronic card in the pressure controller may be broken.
* Only applicable if application is using a pressure controller.
SOLUTION
5. If it does continue, then check pressure control and suction pipe for debris.
6. If found, repair or replace suction line.
The suction pipe diameter may be too small and causing high pressure loss or cavitation. Increase the pipe size to an internal diameter that is the same size as the suction inlet, or larger.
Note: This means for a 25mm inlet pump a 32mm PN12.5 Poly Pipe must be used.
There may be debris caught within the first impeller not allowing pressure to be created:
1. Disassemble pipework and pump housing.
2. Clean impellers.
It is recommended to call a pump technician or licensed professional.
The pump may not be suitable for the water application. Check to confirm pump suitability on page 9.
The in-line strainer or filter on the suction line pipework may be blocked.
1. Close the isolating valve on the suction line.
2. Remove/clean in-line strainer or replace if necessary.
3. Once in-line strainer has been cleaned, open isolating valve on suction line and retry for pressure.
If the pump is turning on, then off in short durations there may be a leak in the pipework.
1. Close the isolating valve on the discharge line of the pressure controller to see if the issue continues.
2. If it does not, check all taps, pipes, irrigation solenoid valves & toilet cisterns for leaks.
3. If it does continue, then check pressure control and suction pipe for debris.
4. If found, repair or replace pipework.
If a pressure controller has been installed, the electronic card in the controller may need to be removed and replaced with a new card, or a new unit entirely.
This should only be done by a qualified electrician.
37
TROUBLESHOOTING
SYMPTOM
The pump vibrates and operates noisily.
No water is delivered from the pump, or the pump performance has decreased.
CAUSE
The pump and pipework may not be firmly anchored.
There may be cavitation in the pump
(demand for water is higher than it can pump).
* Cavitation can be identified by the noise of the pump. You will hear a bubbling, crackling sounds like marbles rattling inside the pump casing.
The pump may have been incorrectly sized for the application.
The rainwater tank may be empty.
SOLUTION
Fix the pump and pipes securely.
The length of the suction pipe may be too long, or the internal diameter may be too small:
1. Reduce either the suction height or distance.
2. Increase the suction pipe internal diameter to same size as the pump inlet or larger.
Contact the Reece store where the product was purchased from.
1. Check the tank level.
2. If empty/low, wait for the tank to refill.
There may be no power supply to the pump.
1. Ensure that the power is turned on and check the connection to the power point.
2. Fuse may have blown. Contact a pump technician or contact your local
Reece branch to replace fuse.
3. Electrical power line may have been damaged.
Check the isolation valve and ensure that it is open at the water source (tank outlet).
The isolation valve on the suction line may be shut.
There may be bad signal from the float switch.
* Only applicable if application is using a digital water switch.
Check the installation and operation of the float switch. Refer to page 19 on how to install the float switch.
38 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
SYMPTOM
No water supply at all.
CAUSE
The pump may be sucking air.
The in-line strainer on the suction line may be blocked.
The mesh filter in the digital water switching unit may be blocked.
* Only applicable if application is using a digital water switch.
The liquid column may be above the check valve on the discharge line.
The rainwater tank may be empty.
There may be blockage in the pipework.
SOLUTION
Check that the level of liquid in the tank has not dropped below the minimum priming level (8m).
There may be also be a leak in the suction pipe:
1. Close the isolating valve on the discharge line side of the pressure controller to see if the issue continues.
2. If it does, check the pressure control for debris or suction pipe for leaks.
3. If it does continue, then check pressure control and suction pipe for debris.
4. If found, repair or replace suction line.
If you do not regularly clean the filter, it will clog up and cause the pump to fail.
1. Close the isolating valve on the suction line.
2. Remove/clean in-line strainer or replace if necessary.
3. Once in-line strainer has been cleaned, open isolating valve on suction line and retry for pressure.
If a digital water switching unit is installed:
1. Switch off power to the unit.
2. Isolate the water lines and remove the pump barrel union.
3. Inspect/clean/replace the switching unit mesh filter.
The weight of water can force the check valve on the discharge line to close. This prevents air being expelled from casing and suction line, affecting the pump’s self-priming performance.
Ensure water is completely drained above the level of the check valve.
1. Check the tank level.
2. If empty/low, wait for the tank to refill.
1. Close the isolating valves on the suction and discharge lines.
2. If switching from tank and mains water, close the isolating valve on the mains line also.
3. Check pipework and devices for debris
4. If found, clean or replace pipework.
5. Open isolating valves again to check and ensure flow rate is sufficient.
39
TROUBLESHOOTING
SYMPTOM
No water supply at all (continued).
The Green LED light on the pressure controller is not on.
* Only applicable if application is using a pressure controller.
Pump “Error” or
RED LED signal appears on the
Pressure Controller.
* Only applicable if application is using a pressure controller.
CAUSE
The mains water valve may be closed.
* Only applicable if application is using a digital water switch.
Incoming mains water pressure may be greater than 1000kPa.
* Only applicable if application is using a digital water switch.
Power to the pressure controller may not have been turned on.
The pressure controller may not have restarted.
SOLUTION
Check that the mains water isolation valve is open.
Fit a pressure reduction valve to reduce incoming mains pressure.
Check the power supply.
The pump may have failed to prime
(i.e. the tank is empty, no water is being detected).
The pressure controller is still in ‘lock out’ mode, meaning it has detected a loss of prime (tank empty). If the tank has been refilled with rainwater, the pressure control can be manually reset by pressing the “Restart” button on the device.
The pressure controller is protecting the pump against loss of prime.
1. Simply press the “Restart” button.
2. If the system fails again, the unit is detecting that there is air in the suction pipe and has shut down to protect the pump from long term damage.
3. Check there is water in the tank.
4. Check the pressure gauge on the side of the pressure control to determine if that model pump is operating correctly when referencing its pump curve.
5. Activate all appliances/outlets sequentially from the nearest to the furthest outlet. Repeat if necessary.
6. If problem persists, please contact the Reece branch where the pump was purchased from.
The suction pipe diameter may be too small and causing high pressure loss or cavitation. Increase the pipe size to an internal diameter that is the same size as the suction inlet, or larger.
Note: This means for a 25mm inlet pump a 32mm PN12.5 Poly Pipe must be used.
40 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
SYMPTOM CAUSE SOLUTION
There may be debris caught within the first impeller not allowing pressure to be created:
1. Disassemble pipework and pump housing.
2. Clean impellers.
It is recommended to call a pump technician or licensed professional.
The system may have a large pipe network to charge and the pump is running high flow with no pressure.
1. Close the isolating valve on the discharge line to almost 90% closed.
2. Restart to ensure the pump has head pressure and fills the line slowly.
Once the tank has filled with water to an adequate level prime the pump and press the ‘Reset’ button.
The Digital Water
Switching Unit has gone into “loss of prime” (no water is being delivered to pump).
* Only applicable if application is using a digital water switch.
The pump may have failed to prime
(i.e. the tank is empty, no water is being detected).
The valve on or between tank and switching unit inlet may be closed.
The mesh filter in the water switching unit is blocked.
Open the isolating valve on the suction line between the tank and switching unit.
No water is delivered from mains.
* Only applicable if application is using a water switch device.
There may be no mains water available.
1. Switch off power to the unit.
2. Isolate the water lines and remove the pump barrel union.
3. Inspect/clean/replace the switching unit mesh filter.
Check the isolation valve on the water meter.
41
WARRANTY
You have purchased a quality product from
Reece Australia. This product is covered by a 2 year product warranty, 1 year parts and labour. This warranty covers faults in the product construction, material, and assembly.
The first 12 months are covered by an onsite visit from service agent after assessed by Reece After Sales and deemed a possible product fault. Infield service may also be conducted digitally in circumstances where an agent cannot physically attend the site.
Warranty is subject to an evaluation by the agent based on installation instructions set out in the product manual.
A service fee may be charged to the customer if an aftersales service call is attended, and the fault is deemed to be a result of incorrect installation, or the points outlined below. Please note the site environment and associated product must be accessible and safe workplace for the service agent.
If a product is suspected of being faulty, please return to the Reece store it was purchased from and the product will be inspected by an authorised Reece representative. Products which are found upon inspection to be defective in construction, material, or assembly, will be repaired or exchanged with an equivalent product free of charge within the warranty period outlined above. Replaced items become Reece’s property. Charges may apply if installation terms have not been met.
All replacement products will be available for collection without charge to the customer at the nearest Reece branch to the customer’s location, or elsewhere as agreed between the customer and Reece. Please note, warranty repairs may only be performed by our service representatives or an authorised customer service workshop, and any attempt to repair the device by the customer or unauthorised third parties shall terminate the warranty.
WARRANTY CONDITIONS
The warranty will apply only under all the following conditions:
• The pump has been installed by a qualified, licensed personnel.
• The pump is returned in good condition and has not arrived damaged.
• The pump is located so that it will NOT be prone to freezing.
• The pump is being used with clean water only and is NOT being used with alternative fluids specifically abrasive, corrosive, or explosive fluids.
• The pump is isolated from electrical supply during installation and any subsequent service work.
• The electrical installation is in accordance with the national wiring rules (AS/NZS 3000).
• The pump has NOT been lifted/moved/ carried by the electrical or float switch cables.
• The steps outlined in this manual and all accompanying quick start guides have been adhered to.
• The pump has been installed for and subjected to domestic residential use only subject to local building a municipality guideline.
• Failure is due to a fault in the manufacture of the project. In this case, proof of purchase, date of purchase and serial number is required.
42 VADA FLOW BOSS SUBMERSIBLE PUMP VFB-S35 INSTALLATION MANUAL
This warranty does not include faults caused by:
• Failure to adhere to the conditions above.
• Normal wear and tear.
• Inadequate or complete lack of maintenance.
• Chemical, electrochemical, or electrical influences.
• Harsh detergents or abrasive cleaners used on product finishes.
• Unsuitable or improper use.
• Incorrect installation or installation not in accordance with the instructions provided.
• Inadequate protection of the pump.
EXCLUSIONS
To the fullest extent permitted by law, Reece excludes all liability for damage or injury to any person, damage to any property and any indirect consequential or other loss or damage.
To the maximum extent permitted by law,
Reece excludes all warranties other than those set out above.
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