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I. Introduction .............................................................. 4 II. About Android ......................................................... 5 What’s New With 4.2 ‘Jelly Bean’? .............................. 7 III. Battery Information ............................................. 10 Charging the Battery ................................................ 10 Optimizing Battery Performance ............................... 11 Extending Battery Life ............................................... 11 IV. Inserting the SIM Card/s ...................................... 12 V. Inserting the Memory Card .................................. 13 VI. Device Controls .................................................... 14 Ports And Keys ......................................................... 14 Navigation Buttons ................................................... 15 Favorites Tray ............................................................ 16 VII. Basic Operation ................................................... 17 Turning The Power On and Off ................................. 17 Using the Lock Screen ............................................... 17 Touchscreen Gestures ............................................... 18 Google Search .......................................................... 19 Changing The Wallpaper .......................................... 20 VIII. Connecting to the Internet ................................ 21 Wi-Fi Connection ...................................................... 21 Cellular Connection .................................................. 22 Wi-Fi Tethering (Hotspot) .......................................... 22 IX. Setting Up Your Google Account ....................... 23 Why use a Google Account? ..................................... 24 X. Communication ..................................................... 25 XI. Built-In Apps and Functions ................................ 27 2
XII. USB and Bluetooth .............................................. 33 Connecting To A Computer via USB ......................... 33 Connecting To Bluetooth Devices ............................. 34 XIII. Android Settings ................................................ 35 Profiles ..................................................................... 37 Storage ..................................................................... 37 Battery ...................................................................... 37 Accounts & Sync ....................................................... 38 Language & Input ..................................................... 38 XIV. Starmobile DIAMOND D2 Special Features ..... 39 XV. Safety and Notice ............................................... 39 XVI. Troubleshooting ................................................ 41 XVII. Warranty ........................................................... 45 Terms And Conditions .............................................. 45 Note On Defective/Dead LCD Pixels ........................... 46 3
I. Introduction
Thank you for purchasing the Starmobile DIAMOND D2.
Please read the instructions in this user manual prior to
operating your device. Starmobile does not assume any
liability from improper operation or accidental damage of
the unit.
If setup and usage of your
unit differ from what is
detailed in this user
manual, please visit the
Starmobile website
for the latest product
information or email us at
[email protected]
NOTE: Copyright laws and
regulations protect the
content of this user
manual. You may not, by any means, copy any part of
this guide in any form or through any cable or wireless
network for transmission, or have this user manual
translated into any language without permission from
II. About Android
Introducing Android: The world's most
powerful mobile platform
There's no other software quite like
Android. Google engineered Android,
and Google’s own apps run best on it.
And with millions of apps, games,
songs, and videos on Google Play,
Android is great for fun, and for getting things done.
Android devices come in all kinds of sizes, with all sorts of
features, and at all sorts of prices. With Android, you’re in
control of your mobile experience.
Your stuff, always available, no wires needed
When you sign in to your phone or tablet with Google,
you can access all of your Google stuff (contacts, photos,
Gmail and more) quickly and easily. You can also enjoy all
of your favorite entertainment across your Android
devices and even your computer — no wires, no syncing.
Play everywhere you go
Google Play is the easiest way to enjoy all your favorites:
more than 700,000 apps and games, millions of songs,
thousands of movies and TV shows, the world's largest
collection of eBooks, and a growing selection of
magazines. With Google Play, there's no wires, no hassle,
just pure entertainment. You can now read, listen and
watch anywhere you want—on your tablet, phone, or in
any browser at
Powerful, simple, and beautiful
Millions of people use Android because it’s so powerful
yet still so easy. The home screen, apps, and widgets are
simple to use right out of the box, but completely
customizable. With Android, you can create a unique
mobile experience that’s just right for you.
Put the important stuff right within reach and interact
with your favorite apps directly from your home screen
with widgets — see the latest sport scores, view your
favorite photos, check the weather or peek at your inbox
all without having to open different apps or leave the
home screen.
An easy-to-read notification tray gives you quick access to
your calls, incoming texts, and new emails in a nonintrusive way.
With Android, you can quickly and seamlessly switch
between apps and pick up whatever you were doing.
Juggling multiple tasks at once on a mobile device has
never been easier.
Voice typing and actions
Control your Android device with your voice. Simply
touch the microphone on the keyboard and start talking
to write emails, SMS, or any other text — more than 30
languages supported. Text appears in real time, so there’s
no waiting.
Photos and videos
Capture special moments with great photos and videos,
explore your shots and quickly share your favorites in any
way that you want.
What’s New With 4.2 ‘Jelly Bean’?
Share what’s on your device on the big
*Android 4.2 allows devices to enable
wireless display. You can share movies,
YouTube videos, and anything that’s on
your screen on an HDTV. Just connect a wireless display
adapter to any HDMI-enabled TV to mirror what’s on your
screen quickly and easily.
*Daydream lets your Android device display useful and
delightful information when idle or docked. Show off
your photo albums, get the latest news from Google
Currents, and more.
Expandable, actionable notifications
*Android has always put you in control when it comes to
staying notified and connected. Just swipe down from the
top of the screen to see all your notifications in one place.
Late for a meeting or missed a call? Take action in an
instant directly from the notifications shade.
Widgets work like magic
*With Jelly Bean it's now even easier to personalize your
home screen. As you place widgets on the screen,
everything else automatically moves to make room. When
they're too big, widgets resize on their own. Interacting
with your favorite apps and customizing your home
screen has never been easier.
Improved dictionaries
*Android's dictionaries are now more accurate and
relevant. With improved speech-to-text capabilities, voice
typing on Android is even better. It works even when you
don't have a data connection, so you can type with your
voice everywhere you go.
*Zoom in on your screen by triple tapping on the touch
panel. While on magnification mode, you can pan by
dragging two fingers across the screen and adjust zoom
levels by pinching your fingers. This feature works
everywhere except on the keyboard and on the
navigation bar.
*Provides spoken feedback to help blind and low vision
users. Talkback describes what to touch, select, and
Full Screen Viewfinder
*Use the entire screen as a widescreen viewfinder when
using the camera. (Note: may reduce maximum
III. Battery Information
Charging the Battery
The Starmobile DIAMOND D2 has a FIXED NONREMOVABLE BACK COVER and a FIXED NONREMOVABLE BATTERY. For assistance, please proceed to
an authorized Starmobile service center.
1. Make sure the unit is turned off.
2. Plug one end of the charger into the USB/charging port
then plug the other end into a standard AC power outlet.
3. Once connected, the battery icon will repeatedly flash
at the top right corner of the screen.
4. If the device is charging while powered off, a battery
indicator will also appear on the screen.
5. If the device has been depleted of battery life, it will
take a while before a charging indicator appears on
screen after it has been plugged to a power source.
6. When charging is complete, disconnect the charger
from both the electrical outlet and the device.
7. When the battery level icon has stopped flashing, this
means that the battery is fully charged. It is normal for the
device and charger to become warm during charging.
*Charging must be performed in well-ventilated areas
with temperatures ranging between -10 degrees Celsius
and +45 degrees Celsius.
*Use only the supplied Starmobile charger
*Using accessories of other manufacturers or vendors
may invalidate any approval or warranty applicable to the
device. It may result in non-operation of the device or loss
of information.
may cause damage to you and/or your unit.
*If the device shuts down automatically or indicates
“Battery is Low”, charge the battery.
*If the battery has not been entirely used up before
recharging, the charging time may decrease.
Optimizing Battery Performance
You can extend your battery's life between charges by
turning off features that are not in use. You can also
monitor how apps and system resources consume battery
To adjust the settings described here, first touch the
Settings icon on the Home or All Apps screen.
Extending Battery Life
1. If Wi-Fi, Bluetooth, or GPS are not in use, disable or
deactivate the function. The GPS setting is located in
Settings > Personal > Location services.
2. Don't leave the Maps or Navigation apps open on the
screen when not in use. They use GPS (and thus more
power) only when they're running.
3. Turn down screen brightness and set a shorter Sleep
timeout: Settings > Device > Display.
4. If you don't need it, turn off automatic syncing for all
apps: Settings > Personal > Accounts & sync. Note that
this means you need to sync manually to collect
messages, email, and other recent information, and won't
receive notifications when updates occur.
5. If a mobile or Wi-Fi network is inaccessible, switch to
Airplane mode. Press and hold the power switch until the
Phone options dialog appears. Select Airplane Mode.
IV. Inserting the SIM Card/s
The Starmobile DIAMOND D2 can accommodate two
Micro SIM cards.
1. To install the SIM cards, make sure that the unit is
turned off.
2. Open the SIM & Micro SD card tray by inserting a pin
into the pinhole (refer to the Quick Start Card).
3. Place the SIM card with the beveled edges properly
aligned with the card tray.
4. If you wish to install a memory card, please proceed to
the next item (Installing the Memory Card).
5. If you do not wish to install a Micro SD card, reinstall
the SIM & Micro SD card tray card tray.
V. Inserting the Memory Card
The Starmobile DIAMOND D2 supports Micro SD cards of
up to 32GB in capacity.
1. To install, make sure that the unit is turned off.
2. Open the SIM & Micro SD card tray by inserting a pin
into the pinhole (refer to the Quick Start Card).
3. Insert the memory card into the designated slot with
the beveled edge properly aligned.
4. If you wish to install a SIM card, please refer to the
previous item (Installing the SIM Card).
5. If you do not wish to install a SIM card, reinstall the
SIM & Micro SD card tray.
VI. Device Controls
Ports And Keys
Please refer to the Quick Start Card (included in the box)
for the location of control keys and ports.
Power Key
* Press and hold to switch on/off the device. If device is in
use, press once to turn off screen backlight. If device is on
sleep mode, press once to activate screen display.
Volume Key
* Press to adjust ringer volume, call volume, and media
volume during music and video playback.
Micro USB/Charger Port
*Allows you to connect a Micro USB cable for charging or
for data exchange/transfer with a PC
Earphone Port
*Allows you to plug in an earphone or any external audio
device with a 3.5mm jack.
Navigation Buttons
The navigation buttons are located below the screen.
Back Key
*Touch to return to the previous screen you were
working in, even if it was in a different app. Once you
back up to the Home screen, you can’t go back any
further in your history.
Home Key
*Opens the Home screen. If you're viewing a left or right
Home screen, this opens the central Home screen.
Menu Key
*Touch to reveal menu options
Favorites Tray
The favorites tray is located in the screen just above the
navigation buttons. It displays the same set of functions
regardless of which home screen you are viewing.
*Dialer - place a call or see your call log.
*Contacts - view your phonebook.
*All Apps - see all your apps and widgets.
*Messaging - create or read text messages.
*Browser - surf the web using the built-in Android
Home Screen
The middle of your Home Screen can hold app and
widget icons, plus folders.
*To open an app, folder, or widget, touch its icon.
*To see additional Home screens, swipe your finger
quickly left or right.
Notification Bar
The notifications bar is located at the top of your screen.
Here, you'll see icons, which display the current wireless
and network connection strength, battery level, time, and
other reminders.
Icons on the left tell you which apps have sent you
notifications; for example, that a message has arrived, or
it's time for a meeting.
Icons on the right display the current wireless and
network connection strength, battery level, time, and
To see the entire notifications bar, swipe your finger
down from the top of the screen.
VII. Basic Operation
Turning The Power On and Off
1. Press and hold the Power Key until the device switches
2. To turn the unit off, press and hold the Power Key and
select “Power Off” or “Restart”.
Using the Lock Screen
To protect personal information, you can adjust your
device’s lock screen settings:
1. From the Home or All Apps screen, touch the
“Settings” icon.
2. Scroll down and go to “Security”.
3. Select Screen lock.
4. Choose the type of lock you wish to use and follow the
on-screen instructions.
Once enabled, a lock screen display will show up
whenever your screen wakes up, prompting you to enter
the pattern, PIN, or other specified key.
While the screen is locked, you can respond to incoming
calls in three ways. Touch the white phone icon and slide
over the answer, reject, or send message option.
*Answer call - start talking to the caller.
*Reject call - decline the call.
*Send a message - opens a list of default text messages.
Touch one to send it to the caller immediately.
Touchscreen Gestures
Touch or tap to manipulate icons, buttons, menus, the
onscreen keyboard, and other items on the touchscreen.
You can also change the screen's orientation.
To select or activate something onscreen, touch it.
To type something such as a name, password, or search
terms, just tap where you want to type. A keyboard pops
up that lets you type into the field.
Other common gestures include:
*Touch & hold: Touch & hold an item on the screen by
touching it and not lifting your finger until an action
*Drag: Touch & hold an item for a moment and then,
without lifting your finger, move your finger on the
screen until you reach the target position. For example,
you can drag to reposition shortcuts on the Home screen.
*Swipe or slide: Quickly moves your finger across the
surface of the screen, without pausing when you first
touch (so you don't drag something instead). For
example, you can slide a Home screen left or right to view
the other Home screens.
*Double-tap: Quickly tap a screen to zoom in. Double tap
again to zoom out.
*Pinch: When viewing maps, web pages or photos, place
two fingers on the touchscreen at once and pinch them
together to zoom out or spread them apart to zoom in.
*Rotate the screen: The orientation of the screen rotates
with the device as you turn it from upright to its side and
back again. You can turn this feature on and off.
Google Search
Google Search can help you find anything you need on
your device or on the web.
*At the top of any Home screen, touch the Google
Search Bar to type your search term, or the Microphone
button to make a voice command.
As you type, suggestions from Google web search will
appear below the Search Box, and results from your
device (such as apps and contacts) will appear below that.
Touch a suggestion to search for it immediately, or touch
its arrow just to add the term to the search field without
starting to search.
To change the way Google searches on your device or the
1. Touch Google at the top of the screen.
2. Select the Menu key at the lower left corner of the
3. Select Settings.
4. Choose either Searchable Items or Google Search.
Changing The Wallpaper
1. Touch & hold anywhere on a Home screen that's not
occupied. A list of options will appear.
2. Select a wallpaper source:
*Gallery: displays pictures that you've taken with your
Camera or downloaded to your device.
*Video Wallpapers: displays selection of videos stored in
your device. Select the Camera icon to capture and record
a new video.
*Live Wallpapers: displays a scrolling list of animated
*Wallpapers: displays thumbnails of default images.
Touch a thumbnail to see a larger version.
3. For wallpapers selected from the Gallery, you will be
asked to crop out the desired portion of the image before
setting it as your wallpaper.
VIII. Connecting to the Internet
Wi-Fi Connection
Connect to the Internet via a Wi-Fi router or access point.
1. Go to the Settings menu and select Wi-Fi.
2. Swipe the slider to enable Wi-Fi connectivity.
3. Select your preferred network. If the network is open
or free for public use, you will be automatically
4. If the network is secure, a pop-up window will then
appear, prompting you to type in the network password.
5. Click “Connect” after typing in the password. Your
device will obtain the network IP address automatically.
6. If your device does not automatically detect wireless
networks to connect to, click “Scan” to search for
networks manually.
7. To manually add Wi-Fi networks, click “Add” and input
the Network SSID, Security, Type and Password.
8. Click on the options key to access advanced Wi-Fi
options, which allow you to modify network notification
and sleep mode, as well as check the device’s MAC and IP
9. Once your device is connected to a Wi-Fi network, you
can open the browser and input web addresses to access
the Internet.
Cellular Connection
Connect to a mobile data connection using your SIM
1. Go to the Settings menu and select More.
2. Click on Mobile networks.
3. Select Data connection and choose which mobile
network you wish to use.
4. If there is no data connectivity, contact your mobile
service provider and ask for the full details of the 3G
Wi-Fi Tethering (Hotspot)
Use your Starmobile device as a portable Wi-Fi hotspot to
share mobile Internet connectivity with other mobile
1. Go to the Settings menu.
2. Under Wireless & Networks, select More > Tethering &
Portable Hotspot.
3. Click on the word “Wi-Fi Hotspot” to open the Wi-Fi
Hotspot settings menu.
4. Click on “Set Up Wi-Fi Hotspot” and assign your
desired Network SSID (hotspot name), security type, and
password. Click Save afterwards.
5. Slide the Wi-Fi Hotspot button at the top of the screen
from “Off” to “On”.
*Standard mobile data rates apply. Contact your mobile
service provider for more information.
*Frequent use of the Wi-Fi Hotspot and mobile Internet
affect battery life.
IX. Setting Up Your Google Account
NOTE: This step requires you to be connected to the
Internet. Read “Connecting to the Internet” for more
1. Go to the Android Settings menu and select “Add
2. Select Google and a series of screens will take you
through the setup process.
3. If you already have a Google or Gmail account, use
your Gmail address and password to log in.
4. If you don't have Gmail or any other Google Account,
you may create one by clicking on “New” or by going to
23 on your Android Web Browser or on
your PC.
Why use a Google Account?
A Google Account lets you organize and access your
personal information from any computer or mobile
Use Google Play. With a Google Account, you can play
music, view movies, read books, and shop for more in the
Google Play store no matter what computer or mobile
device you’re using – as long as you have a Wi-Fi
connection. The same goes for your email, text messages,
or social stream.
Synchronize and back up everything. Whether you draft
an email, add a contact's phone number, add an event to
your calendar, or take a photo, your work gets backed up
continuously by Google and synchronized with any
computer where you use the same Google Account.
Access from anywhere. Check your latest calendar, email,
text messages, or social stream, wherever you are, no
matter what computer or mobile device you're using.
Keep your stuff secure and available. Google works round
the clock to protect your personal data from unauthorized
access and to ensure that you get it when you need it,
wherever you need it.
Simplify shopping. You can connect your Google account
with Google Wallet, which makes it easy to purchase
music, books, apps, and more on Google Play and other
online stores.
Use other Google services. Your Google Account also lets
you take full advantage of any other Google apps and
services that you may want to use, such as Gmail, Google
Maps Navigation, YouTube, Google Talk, Messaging, and
many more.
X. Communication
The Contacts application stores and manages all your
In the phonebook list interface, input the first character of
the name you are searching for in the cursor to display all
records meeting the conditions. Search results will be
different due to different input content.
Select a contact and touch the contact's name. Options
will allow you to call or write a message to the contact. If
you touch and hold the contact number, additional
options will be available to you such as Copy to
Clipboard, Associate SIM card and IP call contact.
Making A Call
You can place calls from the Phone app, the Contacts
app, or other apps or widgets that display contact
information. Wherever you see a phone number, you can
just touch it to dial.
Call Log
The Call log displays all the calls you've placed, received,
or missed. It provides a convenient way to redial a
number, return a call, or add a number to your Contacts.
Within the Phone app, the Call log is under the middle
Touch a number to call back, or touch the icon beside it
for more information about the call.
Arrow icons beside a call indicate the type of call. Multiple
arrows indicate multiple calls:
*Red: Missed incoming call
*Blue: Received incoming call
*Green: Outgoing call Messaging
You can compose, send, and receive text messages from
your phone. You can also compose, send, and receive
multimedia messages, which contain media files such as
pictures, videos, and audio files. To compose a text message:
1. Open the Messaging app
2. Click on the new message icon on the lower right.
3. Type the name or the number of the recipient/s on the
upper field.
4. Type the text message on the lower field.
5. Press send when finished.
When you view your messages, they appear as
conversations, which mean that all messages to and from
a particular person will be grouped together.
XI. Built-In Apps and Functions
FM Radio
1. To begin, insert the supplied headset to the 3.5mm
earphone port.
2. Click on the FM Radio icon in the Apps menu
3. Scan for available radio frequencies. It is recommended
to go outdoors when searching for frequencies to get a
stronger reception. 4. To record, by pressing the menu located at the upper
right corner of the screen > select ‘Record FM’.
1. Click on the Camera icon in the Apps menu
2. Click on the settings icon to customize flash, exposure,
resolution settings, etc.
3. Press the shutter button to take photos or press the
camera button to take videos.
4. Press the switch camera button to toggle between the
front and the rear cameras.
NOTE: To take a screen shot, press and hold the Power
key and the Volume down button simultaneously. This
function allows you to take a photo of the entire screen
displayed on your device.
The Gallery lets you view photos and pre-loaded videos.
From the Gallery, you can also share your photos and
videos with your friends via messages, Bluetooth, or
1. Click on the Gallery icon in the Apps menu
2. Select the folder you wish to view.
3. Swipe to view your photos and videos.
4. Select a photo or video you wish to view.
5. To share via Bluetooth or to an online account, click on
the share button on the upper right.
The email application allows you to compose, send, and
receive emails through your regular email account. You
can configure and access multiple email accounts using
this application.
1. To configure an email account, connect to the Internet
first (see connecting to the Internet).
2. Go to Settings > Add Account > Email
3. Follow the onscreen instructions. Make sure you have
your email details such as the full address and password.
4. To read or compose emails, tap on the email icon in
the All Apps menu.
Play Store
To use Play Store to download Android apps, you'll need
to have a Google account with a Google email (either
Gmail or a Google-hosted domain) associated with your
NOTE: For any download attempts from Play Store on the
web, you must have strong connectivity on your device at
the time you push the download from connecting your device to the computer via USB cable is
not sufficient. It is not possible to download the app first
to your computer and then transfer the app later to your
Free Apps
1. Navigate to an app you want to install and tap to select
it – the details screen will appear, and you can read more
about the app, its features, and the developer. 2. If you want to install the app, tap the Download
button. 3. Tap Accept & download to accept the permissions for
the app (or press Back if you don’t want to download) your item will start downloading immediately.
Paid Apps
1. Navigate to an app you want to install and tap to select
it - the details screen will appear, and you can read more
about the app, its features, and the developer.
2. If you want to purchase and install the app, select the
button displaying the price. At this time, you may be
asked to sign in to your Google Wallet account if it’s your
first time to make a purchase on Google Play.
3. Use the drop-down menu to select a payment method
or add a new card.
4. Press Accept & buy to accept the permissions for the
app and complete your purchase. If you’ve enabled a PIN
code for purchases, you’ll be asked to enter it at this time.
5. Your app will begin downloading on your device once
payment is successfully authorized.
The Calendar app lets you view and edit your schedule.
When you first set up your device, you may have
configured it to use an existing Google Account (such as
Gmail), or you created a new one.
The first time you open the Calendar application on your
device, it displays any existing calendar events from that
Google Account on the web. As you edit events from any
mobile device or web browser, they are synced
automatically across all devices.
To change the Calendar view, touch the date at the top
and choose Day, Week, Month, or Agenda. Swipe to
scroll vertically or horizontally. In the Day or Week views,
spread your fingers apart or pinch them together to zoom
in or out.
From any of these views, you can: 31
*Read or edit event details. Touch an event to view its
*Manage events and calendars. Touch icons across the
top or the Menu button to search or create events, return
to today, or adjust settings.
You must have Location Services turned on to view your
location in Maps and to use your location to find local
1. To enable Location Services, go to your device's
Settings menu and select Location.
2. Select the location options that you want to use.
3. Enable Google Location Services.
4. Enable Wireless networks to allow the device to
determine your approximate location by using Wi-Fi and
mobile networks.
5. Enable GPS services to allow your device to determine
your location to street-level accuracy. GPS works best
when you have a clear view of the sky.
NOTE: Exact instructions for your Android device may
vary. Not all location options may be available for all
devices. Some options may be found in a different
settings menu.
Downloaded files are stored in the Download directory
that's visible when your device is connected to a
computer. You can view and copy files from this
1. Open Downloads and manage downloaded files.
2. Touch the Downloads icon from a Home or All Apps
3. Touch an item to open it. 4. Touch headings for earlier downloads to view them. 5. Check items you want to share. Then touch the Share
icon and choose a sharing method from the list.
6. Check items you want to delete. Then touch the Trash
icon. 7. At the bottom of the screen, touch Sort by size or Sort
by date to switch back and forth.
XII. USB and Bluetooth
Connecting To A Computer via USB
You can use a USB cable to connect your device to a
Windows computer and transfer music, pictures, and
other files to your device and vice-versa. This connection
uses the MTP protocol, which is supported by most recent
versions of Windows.
If your USB tethering is turned on, make sure to turn off
this function prior to transferring files between your
device and the computer.
When you connect your device via USB to your computer,
the USB storage is mounted as a drive and appears on
your computer screen. You can now copy files back and
forth as you would on any other external storage device.
To disconnect, first eject the USB storage drive from the
computer before unplugging the cable.
Connecting To Bluetooth Devices
Bluetooth is a short-range wireless communications
technology used to communicate between devices over a
distance of about 8 meters.
The most common Bluetooth devices used together with
mobile devices are headsets for making calls or listening
to music or hands-free kits for cars.
There are several Bluetooth profiles that define the
features and communications standards for Bluetooth
devices. For a list of the profiles supported by your device,
refer to the guide of your Bluetooth device or accessory.
The first time you use a new Bluetooth device, you must
pair it with the device you wish to connect to, so that
both devices know how to connect securely with each
other. After that, they should always connect
automatically without further configuration. To connect
to a Bluetooth device:
1. Turn on the connecting device's Bluetooth radio (e.g.
Bluetooth headset-refer to your Bluetooth device’s user
manual). This is usually indicated by flashing blue and/or
red lights.
2. Go to Settings > Bluetooth on your Starmobile device.
3. Turn on Bluetooth by toggling the On/Off slider. The
Notifications bar should indicate that Bluetooth is now
4. Click on the device you wish to connect to. This step
may require you to enter a code or passphrase. (Please
refer to the Bluetooth device’s user manual).
5. If you wish to rename your phone’s Bluetooth
name/identity, change the Visibility timeout, or view your
received files, click on the Menu Key.
6. To turn off Bluetooth, slide the Bluetooth switch from
On to Off.
XIII. Android Settings
The Android Settings menu allows you to configure
various functions of your device.
SIM Management
SIM Management lets you choose which network you
want to be active. Both networks may be activated at the
same time.
3G Services (Dual SIM)
Both SIM 1 and SIM 2 are capable of using 3G services
but only one data connection can be used at a time.
To enable 3G services:
1. Go to Settings > More > Mobile Networks > Access
Point Names and select your network’s access point.
2. If your network is not included in the list of access
points, contact your network service provider’s hotline.
Data Usage
Data usage refers to the amount of data uploaded or
downloaded by your device during a given period.
To monitor your data usage, adjust your data usage
settings. First check your Internet plan and determine
what data limits may apply.
NOTE: Your device measures the usage displayed on the
data usage settings screen. This means that your carrier's
data usage accounting may differ. Depending on your
plan, you may be charged additional fees when your data
usage exceeds your plan's limit. Usage in excess of your
carrier plan's data limits can result in steep coverage
Data usage settings allow you to:
*Set the data usage level at which you'll receive a
*Set a data usage limit.
*View or restrict data usage by app.
Allows you to configure your ringtones and alerts for calls
and messages.
Storage indicates the detailed memory consumption and
free memory space of your device whether internal or SD
card. You can also set the default storage where you
want to save your pictures, music and other files.
To do so, click Preferred install location and choose from
the following options: Internal Storage, SD Card, or Let
the System Decide.
Displays the battery percentage and battery consumption
patterns of your device.
Accounts & Sync
You can use multiple Google Accounts and Microsoft
Exchange ActiveSync accounts on your device. You may
also be able to add other kinds of accounts, depending
on your apps.
Some you can add in the Accounts & Sync screen, as
described here. Others you add using an app that works
with those kinds of accounts. For example, you can add
IMAP and POP3 email accounts with the Email app.
To view the Accounts & sync settings screen described
1. From a Home or All Apps screen, touch the Settings
2. Under Personal, touch Accounts & sync.
Language & Input
Lets you select the language for the text on your device
and for configuring the onscreen keyboard.
XIV. Starmobile DIAMOND D2 Special Features
Over-The-Air (OTA) Update
*Keep your phone up to date even without a PC.
*To check for the latest update, go to Settings > About
Phone > Wireless Update > Check for Update and follow
the on-screen instructions.
Pre-installed Applications
*Starmobile App Store - download popular apps and earn
points for free apps.
*Starmobile Media Store - get exclusive wallpapers,
ringtones, music, videos, and more.
*Starmobile Sync - export contacts from your old phone
to your Starmobile device conveniently via Bluetooth.
XV. Safety and Notice
This section contains important information pertaining to
correct and safe usage of your device. Read carefully
before using your device.
*Your Starmobile device supports an “Airplane mode”
function. Set your device to “Airplane mode” when
boarding an aircraft or completely switch it off. Using
wireless devices in an aircraft may be dangerous to the
operation of the aircraft,
disrupt pilot-ground
communications, and may be considered illegal.
*Power off your device in all fuel, chemicals, or blasting
areas. Keep the device away from children.
*Observe local laws and regulations when using your
Starmobile device. Do not operate while driving.
*Switch off your device in the hospital or other areas that
prohibit the use of mobile devices. These may adversely
affect electronic equipment and medical devices, such as
pacemakers, hearing aids, and other similar equipment.
*Non-original accessories and components do not qualify
for warranty repair.
*Do not dismantle the device or accessories. Otherwise,
Starmobile will not be held liable for damages as the
device and accessories will not be covered by the
*Your device must be charged in a well-ventilated and
cool environment, and away from flammable and
explosive materials.
*In order to prevent demagnetization, please keep your
device away from all magnetic sources, such as disks,
credit cards, etc.
*Keep the device dry. Precipitation, humidity, and all
types of liquids or moisture can contain minerals that may
corrode electronic circuits. If your device gets wet, contact
a Starmobile authorized service center.
*Do not use the device in very high or very low
temperature environments, or expose it to strong sunlight
or high humidity.
*Do not use any kind of liquid, or wet cloth with strong
detergent, to clean the device.
*Your Starmobile device comes with photo, video
recording, and sound recording functions. Please follow
the relevant laws and regulations for using these. Photo,
video and/or sound recording of certain places, people, or
events without authorization may violate laws and
*While using the network functions, please do not
download files suspected of having viruses.
*Do not install any photos and ring tones that were
downloaded from dubious sources. Starmobile will not be
held responsible for any erratic device behavior arising
from these actions.
STATEMENT: Starmobile reserves the right to revise the
contents of this User Manual without prior notice.
For more information about Starmobile, visit, like Happy Man by Starmobile
on Facebook, follow @happymanPH on Twitter, or follow
happymanph on Instagram.
XVI. Troubleshooting
Poor Cellular Reception
*Move to an area with a stronger signal or temporarily
turn off your device.
*Try again at a less congested time.
*You can request for the network service provider to
provide you with a service area plan.
Echo or Noise
*Hang up and redial. If the relay is changed then the line
may be better.
Shortening of the Standby Time
*Temporarily turn off your device.
*Move to an area with a stronger Wi-Fi or 3G signal.
Unable to Turn On the Device
*Look at the remaining electricity or recharge status to
confirm. Charge battery.
*Press and hold Power key for 10-15 seconds.
*Have the battery or charger replaced by an authorized
Starmobile service center if necessary.
SIM Card malfunction
*Contact your network provider.
*Confirm if SIM card is properly inserted.
*Use a clean, dry cloth to wipe off the metal contact
point of the SIM card.
Unable to connect with the network
*Contact your network provider.
*Consult your network provider regarding the service
*Move to a place with stronger signal and try again.
Unable to make a call
*Cancel the call bar function.
*Cancel the fixed call setting.
Incorrect PIN
*Contact your network provider.
Unable to charge
*Press and hold Power key for 10-15 seconds.
*Ensure that the plug is properly connected.
*Have the battery or charger replaced by an authorized
Starmobile representative.
Unable to add new phonebook entries
*Delete some of the phone number entries
Unable to set certain functions
*Contact your network provider.
System Failure
*Installing a 3rd party program may result in faulty
*Press the Power Key for 10-15 seconds to reboot the
Unable to connect to Wi-Fi
*Check whether the wireless router is working. 43
*Check whether your unit is near the wireless router, or if
there are walls or barriers that hamper the
signal from
wireless router.
*Check whether the user name and the password are
The unit feels warm
*Operating various programs at the same time
or high
brightness settings may cause the device to get warm.
*Rest your device after every three hours of heavy use to
keep it running optimally.
Unable to login to your email account
*Check whether the device is connected to the Internet.
*Check if email settings are correct.
There are defective/dead pixels on my screen
*International standards allow for a maximum of 5
defective pixels per1 million pixels (ISO 9241-302:2008).
As such, only units with 6 or more defective pixels per 1
million pixels are qualified for repair or replacement.
*If your device has 4 or fewer defective pixels per 1
million pixels, third-party detection and remedy apps are
readily available from Google Play.
NOTE: Starmobile shall not be held liable for problems,
which may arise from using said third-party apps.
XVII. Warranty
warrants this device to be free from defects in material or
workmanship within the specified warranty period under
normal use. Should this product require servicing, STAR
Inc. will repair or replace any defective part free of charge
subject to the terms and conditions stated herein.
Terms And Conditions
1. Warranty period shall be for one (1) year, commencing
from the actual date of purchase by the customer. STAR,
Inc. will replace any defective part(s), free of charge
(including labor), within the warranty period. All service
calls, adjustments, repairs, or any replacements of
defective parts beyond the prescribed warranty period
shall be subject to the applicable charges, including cost
of labor.
2. This warranty excludes stylus, labels, and other external
accessories as well as damages resulting from accident,
transportation, misuse, abuse, negligence, natural
disaster, or use with unoriginal or alternative gadgets
other than Starmobile approved accessories as specified in
the User Manual. These include, but are not limited to,
damages to all external accessories due to normal use or
damages resulting in breakage of LCD and/or other
3. You are advised to have your unit serviced only by
Authorized Service Centers (see back page). Should
servicing be required during the warranty period, the
product must be presented, or delivered prepaid, to the
nearest Authorized Service Center together with this
warranty certificate and the official receipt of purchase. In
the absence of any proof of purchase, the production
date will be used as the base date in determining the
warranty period.
4. Tampering by unauthorized technicians automatically
invalidates and voids this warranty. Warranty is deemed
void if the serial number of the unit is removed, altered,
or obliterated, including damage from unauthorized
firmware upgrades or removal of network lock whenever
5. This warranty is non-transferable and will not be
honored if incorrectly or incompletely filled out and/or the
serial number of the unit is removed, altered or
obliterated. If date of purchase is not written, warranty
shall be based on production date.
6. Starmobile shall not be held liable for incidents of loss
of data and profit that may arise out of using our
product, or while the unit is undergoing repair by our
Authorized Service Center.
7. This warranty is valid and applicable only in the
Note On Defective/Dead LCD Pixels
International standards allow for a maximum of 5
defective pixels per 1 million pixels (ISO 9241-302:2008).
As such, only units with 6 or more defective pixels per 1
million pixels are qualified for repair or replacement.
If your device has 4 or fewer defective pixels per 1 million
pixels, third-party detection and remedy apps are readily
available from Google Play.
NOTE: Starmobile shall not be held liable for problems,
which may arise from using said third-party apps.
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