McCulloch MC1226 Troubleshooting guide

McCulloch MC1226 Troubleshooting guide
MODEL MC1226
Handheld Steam Cleaner
by Top Innovations, Inc.
Please read all instructions before use.
Mail in your warranty registration card.
LETTER
FROM THE
CEO
Dear Valued Customer,
Congratulations on purchasing your new MC1226 Handheld Steam Cleaner. This versatile
and convenient product places the cleaning power of steam in a compact and lightweight
appliance that is easy to take anywhere you need to clean.
Plug in your Handheld Steam Cleaner and in minutes you are ready to eliminate dirt, grease,
grime, stains and more from most anywhere in or around your home. In addition to removing
dirt and grime, you will receive the many benefits that steam provides. Hot steam cleans
naturally, without the need for harsh chemicals. It refreshes upholstery and eliminates smoke
and other unpleasant odors, making your carpet and furniture like new again. Use it in your
living room, kitchen, bedrooms, bathrooms, and anywhere else that you need to clean. And
when you’re finished steaming, the Handheld Steam Cleaner’s light weight and compact size
make it quick and convenient to store.
Top Innovations, Inc. would like to invite you to visit our Customer Support Web site at:
www.SteamFast.com
On this Web site you will find additional information about many other exciting products that
are available, helpful tips on ways in which you can utilize your Handheld Steam Cleaner,
and other useful information to assist you in maximizing the power of steam!
Enjoy your new MC1226 Handheld Steam Cleaner!
Benny Lee
Chairman and CEO
Top Innovations, Inc.
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Top Innovations, Inc.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electrical shock, or injury, the
following basic safety precautions should always be followed when using
an electrical appliance.
WARNING: To reduce the risk of electrical shock, this appliance has a
grounded (three-pronged) plug. This plug will fit in a polarized wall outlet
only one way. If the plug does not fit fully in the outlet, contact a licensed
electrician to install a proper outlet. DO NOT attempt to modify the plug
or defeat this safety feature.
READ ALL INSTRUCTIONS BEFORE USE
DANGER
Any appliance is electrically live even when switch is off. To reduce risk of death by electric shock:
1. Always unplug power cord immediately after using.
2. Do not place or store unit where it can fall or be pulled into a sink or tub.
3. Do not place in, or drop into water or other liquid.
4. If unit falls into water, immediately unplug power cord. Do not reach into the water.
WARNING
To reduce risk of burns, electrocution, fire, or injury to persons:
1. Use Handheld Steam Cleaner only for its intended purpose as indicated in this manual.
2. Do not use an extension cord to operate this unit.
3. Before plugging power cord into electrical outlet, be sure that all electrical information on rating
label agrees with your power supply.
4. To reduce likelihood of circuit overload, DO NOT operate another high wattage appliance on the
same circuit as this unit.
5. To protect against risk of electric shock, do not immerse unit in water or other liquids. Do not use
power cord as handle, allow it to hang over edge of counters, or be crimped or closed in doors.
6. Never yank power cord to disconnect from outlet; instead, grasp plug and pull to disconnect.
7. Do not operate unit with a damaged power cord or if the unit has been dropped or damaged. To
avoid risk of electrical shock, do not disassemble unit; take it to a qualified service repair person
for examination and repair. Incorrect reassembly can cause a risk of electrical shock when unit is
used.
8. Close supervision is required for any appliance being used near children, pets and plants. Do not
leave unit unattended while plugged in.
Top Innovations, Inc.
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IMPORTANT SAFETY INSTRUCTIONS
10. This unit is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the unit by a person responsible for their safety.
11. If Heating Indicator Light does not illuminate when power cord is plugged in, unit is not
operating normally. Immediately turn unit off and disconnect from power supply - have unit
serviced by qualified service personnel.
12. Unplug power cord before filling Boiler with water.
13. Do not use unit where aerosol-based products are being used, or where oxygen is being
administered.
14. Unit is only meant to be used with recommended MC1226 accessories. Using other types of
attachments may cause damage to unit or injury.
15. When filling Boiler, only water should be used in unit - other cleaning agents could damage unit
or cause injury. Distilled or de-mineralized water is highly recommended, in order to minimize
potential build-up of mineral deposits. Do not overfill unit.
16. Do not attempt to use unit without properly filling Boiler.
17. To reduce risk of contact with hot water emitting from Steam Nozzle, check appliance before
each use by positioning it away from body and pressing Steam Button. Do not operate unit if
Steam Nozzle is blocked.
18. Burns can occur from touching hot metal parts, hot water, or steam. Do not touch Steam Nozzle
while unit is in use. Do not turn unit upside-down - it may contain hot water.
19. When steaming any item for the first time, it is recommended that you consult the
manufacturer’s guidelines for material being steamed. For items in question, test on an
inconspicuous area before proceeding.
20. Do not allow power cord to touch hot surfaces during use. Wrap cord loosely around unit when
storing.
21. Always allow Handheld Steam Cleaner to cool completely (at least 30 minutes) before storing.
SAVE THESE INSTRUCTIONS!
FOR HOUSEHOLD USE ONLY
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Top Innovations, Inc.
PRODUCT INFORMATION
The following features and accessories are included with your Handheld Steam Cleaner. Carefully
inspect packing material for all parts listed below. To obtain possible missing parts, refer to the
Customer Support section on Page 14 of this manual.
UNIT FEATURES & ACCESSORIES
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
Top Innovations, Inc.
Steam Nozzle
Boiler Cap
Steam Button
Handle
Heating Indicator Light
Boiler (internal)
Jet Nozzle
Wide Nozzle
Nylon Utility Brushes (2)
Brass Utility Brush
Squeegee
Measuring Cup
Cloth Cover
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PRODUCT INFORMATION
• The Steam Nozzle (1) emits the flow of hot, penetrating steam whenever the Steam Button is
pressed and held.
CAUTION: Do not direct steam towards surfaces that may be damaged by extreme heat or
moisture.
• The Boiler Cap (2) is designed to safely contain steam inside the Boiler. The Boiler Cap must be
unscrewed and removed in order to fill the Boiler with water.
• The Steam Trigger (3) is pressed and held in order to start the flow of steam from the Steam
Nozzle, then released when you wish to stop.
• The Handle (4) is ergonomically designed for grip and user comfort, while remaining cool and safe
to grasp.
• The Heating Indicator Light (5) illuminates when the power cord is plugged in and the Boiler has
begun heating. The Heating Indicator Light will turn off when the Boiler is fully heated and the
unit is ready to begin producing steam.
NOTE: The Heating Indicator Light may cycle off and on during use, accompanied by a slight
temporary drop in steam pressure - this is normal.
• The Boiler (6) is the internal reservoir where water is held and converted into steam. For optimal
steam production, the Boiler should be filled with no more than 6 oz. (177 ml.) of water.
• The Jet Nozzle (7) connects to the Steam Nozzle and is designed to focus the flow of steam for concentrated
cleaning. The Nylon Brushes, Brass Brush and Angled Nozzle all connect to the Jet Nozzle.
• The Wide Nozzle (8) connects to the Steam Nozzle, dispersing the flow of steam over a wider area.
The Squeegee and Cloth Cover both connect to the Wide Nozzle.
• The 2 Nylon Utility Brushes (9) and the the Brass Utility Brush (10) connect to the Jet Nozzle and
are designed for scrubbing especially tough stains. The Nylon Brushes are ideal for use on many
surfaces around the home, including carpet, ceramic tile, grouting, and more. The Brass Brush is
perfect for use on BBQ grills, oven racks, automobile engines, shop tools and other hard metal
surfaces.
NOTE: Some delicate surfaces, such as painted wood or stainless steel, may be scratched or
damaged by the bristles of the Utility Brushes. Use careful judgement when deciding what
surface to clean with any of the Utility Brushes. If you are unsure if a surface will be
damaged, it is recommended that you test a small inconspicuous spot before proceeding.
• The Squeegee (11) connects to the Wide Nozzle and is designed for cleaning windows, mirrors, and
other smooth surfaces.
• The Measuring Cup (12) provides an easy and convenient way to consistently fill the Boiler with
the optimum amount of water (6 oz. / 177 ml.).
• The Cloth Cover (13) stretches over the Wide Nozzle and is designed to absorb excess moisture,
helping to prevent water spotting. This allows effective steaming of fabrics and upholstery.
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Top Innovations, Inc.
ASSEMBLING THE
HANDHELD STEAM CLEANER
CONNECTING JET NOZZLE / WIDE NOZZLE
WARNING: DO NOT attempt to connect any accessories while unit is emitting steam. Doing
so could result in burns or other injury.
1. Insert cylinder on back of Jet Nozzle or Wide Nozzle (FIGURE 1) into opening of Steam Nozzle
(FIGURE 2). Align it so that two tabs on sides of cylinder (FIGURE 1-A) fit into two tab holes
on sides of opening (FIGURE 2-B). Be sure to push accessory in as far as possible.
A
B
FIGURE 1
FIGURE 2
2. Rotate Jet Nozzle or Wide Nozzle in a clockwise direction as indicated below (FIGURE 3-A).
Twist until you feel it “lock” into place and it will move no further. Note that single guide line on
top of Steam Nozzle aligns between dual guide lines on Jet Nozzle / Wide Nozzle (FIGURE 3-B).
A
B
FIGURE 3
Top Innovations, Inc.
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ASSEMBLING THE
HANDHELD STEAM CLEANER
CONNECTING UTILITY BRUSHES
NOTE: Both Nylon Utility Brushes and the Brass Utility Brush are attached in the same
manner.
1. Begin by aligning hexagonal-shaped hole on back of Utility Brush with hexagonal tip of the
Jet Nozzle (FIGURE 4).
FIGURE 4
2. Firmly press Utility Brush onto tip of Jet Nozzle (FIGURE 5-A).
IMPORTANT: Make sure accessory is pushed as far as possible onto tip to ensure that it is
properly set in place and space between the accessory and the Jet Nozzle is sealed
(FIGURE 5-B). This prevents heated steam from escaping and causing injury.
A
B
FIGURE 5
3. To remove Utility Brush, make sure unit is unplugged and has had sufficient time to cool down.
Then simply grasp Brush and firmly pull until it disconnects from Jet Nozzle.
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Top Innovations, Inc.
ASSEMBLING THE
HANDHELD STEAM CLEANER
CONNECTING SQUEEGEE
1. Connect Squeegee to Wide Nozzle by inserting hook tabs on
bottom of Squeegee (FIGURE 6-A) into slots on bottom of
Wide Steam Nozzle (FIGURE 6-B).
2. Swing Squeegee backwards until hook latch on back snaps
over tab on top of Wide Nozzle.
3. Connect Wide Nozzle to Steam Nozzle as normal (refer to
Page 7 for more details).
A
B
FIGURE 6
USING CLOTH COVER
1. Stretch Cloth Cover around Wide Nozzle (FIGURE 7). Cloth
Cover should fit snugly enough to stay in place while
steaming.
2. Connect Wide Nozzle to Steam Nozzle as normal (refer to
Page 7 for more details).
FIGURE 7
Top Innovations, Inc.
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USING THE
HANDHELD STEAM CLEANER
FILLING BOILER WITH WATER
1. Place Handheld Steam Cleaner on a flat, level surface.
2. Make sure electrical cord is unplugged from outlet.
3. If unit has been in use, allow at least 5 minutes for Boiler to cool. Press and hold Steam Button
to ensure that any remaining steam has been released.
4. Cautiously remove Boiler Cap by unscrewing it in a counter-clockwise direction, and lift it off.
5. Boiler should always be emptied after each use. If it was not emptied after the last use, empty it
now - this will make it easier to fill with the correct amount of water.
6. Fill included Measuring Cup with 6 oz. (177 ml.) of water.
NOTE: In order to extend the life of your Handheld Steam Cleaner and keep it functioning
at it’s maximum potential, it is highly recommended that distilled or de-mineralized water
be used in Boiler.
7. Carefully pour water from Measuring Cup into Boiler through fill hole.
WARNING: Extreme caution should be used when pouring water into the Boiler. Do not
look directly down into fill hole when filling. Keep your free hand and any children or pets
at a safe distance.
NOTE: In order to prevent excessive water dripping in steam, do not exceed the Boiler’s
maximum capacity of 6 oz. (177 ml.).
8. Replace Boiler Cap, screwing it in a clockwise direction to tighten. Make sure it is screwed on
securely to prevent hot water or steam from escaping.
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Top Innovations, Inc.
USING THE
HANDHELD STEAM CLEANER
OPERATING THE HANDHELD STEAM CLEANER
Before operating, make sure all desired accessories are connected and Boiler is filled with the
correct amount of water (refer to Pages 7-10 for details).
1. For first-time use, remove protective plastic cover that is shipped on electrical plug. Plug power
cord into a convenient 3-prong electrical outlet. Heating Indicator Light will illuminate to show
that unit is receiving power and Boiler has begun to heat.
CAUTION: This unit uses a grounded (3-prong) electrical plug. Use only in properly
installed 3-prong electrical outlets. Do not attempt to alter plug or circumvent this safety
feature in any way.
2. After approximately 3-4 minutes, Heating Indicator Light will turn off. This indicates that Boiler
is fully heated, and unit is ready to begin steaming.
NOTE: Heating Indicator Light may cycle off and on during use, accompanied by a slight
temporary drop in steam pressure - this is normal.
3. Point Steam Nozzle (and any connected accessories) towards surface you wish to steam, and
press Steam Button. Hold Button down for a continuous flow of steam.
CAUTION: Always be sure that Steam Nozzle and other accessories are pointed in a safe
direction (away from yourself, other people, pets, and plants) before pressing Steam Button.
NOTE: When steaming any surface for the first time, it is recommended that you consult
the manufacturer’s guidelines for material being steamed. For items in question, test steam
on an inconspicuous area before proceeding.
4. Using a slight back-and-forth motion over the area you are steaming will enhance the cleaning
process, as will scrubbing the area (if a Utility Brush is connected). Wipe steamed areas with a
clean cloth to remove loosened dirt and grime.
CAUTION: Wiping an area while it is still wet is recommended, but use care when wiping
surfaces such as metal that may still be hot.
5. To effectively kill bacteria and other microorganisms, hold Steam Nozzle (and any connected
accessories) approximately 1/2 inch from surface and press Steam Button. Keep Button held and
concentrate steam on the same spot for at least 5 seconds.
6. Full Boiler (6 oz. / 177 ml.) will provide approximately 8 minutes of steam. If you wish to
continue steaming, refer to procedure on Page 10 to refill Boiler.
7. Once you are finished using your Handheld Steam Cleaner, immediately unplug power cord form
electrical outlet. Refer to Page 12 for proper cleaning and storage procedures.
Top Innovations, Inc.
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CARE & STORAGE GUIDELINES
PROPER STORAGE
Preparing your Handheld Steam Cleaner for storage is quick and simple. When you have finished
your steaming tasks, follow the steps listed below.
1. Unplug power cord from electrical outlet.
2. Allow unit to cool for at least 30 minutes. Press Steam Button to release remaining steam
pressure.
3. Remove all connected accessories from unit.
4. Unscrew and remove Boiler Cap. Drain any water remaining in Boiler into a sink or tub - this
will help to minimize potential mineral build-up and prevent overfilling during next use.
5. Loosely replace Boiler Cap - do not screw on tightly, as this may make it difficult to remove for
next use.
6. Wrap power cord loosely around unit. Store Handheld Steam Cleaner in a cool, dry location,
along with all included accessories.
MINERAL BUILD-UP
A common maintenance need for steam appliances is the removal of build-up caused by high
mineral content in many municipal water supplies. This mineral build-up may limit the
effectiveness and reduce the life of your Handheld Steam Cleaner.
The best way to minimize mineral build-up is to use distilled or de-mineralized water when
using your Handheld Steam Cleaner. In addition, it is recommended that the Boiler be cleaned at
least once a month in order to remove any deposits that form. This will help to extend the life of
your Handheld Steam Cleaner and keep it functioning at its maximum potential.
To clean Boiler:
1. Unplug power cord from electrical outlet.
IMPORTANT: Unit should remain unplugged during rinsing procedure.
2. Allow unit to cool for at least 30 minutes. Press Steam Button to release remaining steam
pressure.
3. Remove all connected accessories from unit.
4. Unscrew and remove Boiler Cap, then drain any water remaining in Boiler into a sink or tub.
5. Using Measuring Cup, make a mixture of approximately 3 oz. (89 ml.) vinegar and 3 oz. (89 ml.)
distilled water.
NOTE: For best results, it is highly recommended that distilled or de-mineralized water be
used when cleaning Boiler.
6. Slowly pour water-vinegar solution into Boiler through fill hole.
7. Allow water-vinegar solution to soak in Boiler for roughly 30-45 minutes.
8. Drain water-vinegar solution out of Boiler into a sink or tub.
9. Thoroughly rinse Boiler with fresh water until vinegar odor dissipates, then replace Boiler Cap.
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Top Innovations, Inc.
TROUBLESHOOTING GUIDE
PROBLEM
Unit fails to heat up. Heating
Indicator Light DOES NOT
illuminate.
POSSIBLE CAUSE
Unit is not plugged in.
Household circuit breaker / ground
fault interrupter has tripped or
blown a fuse.
Unit is damaged or otherwise in
need of repair.
Unit fails to heat up. Heating
Indicator Light DOES illuminate.
Boiler is empty.
Mineral build-up in unit.
Unit is damaged or otherwise in
need of repair.
Steam output is weak or
intermittent.
Water level in Boiler is running
low.
Mineral build-up in unit.
Top Innovations, Inc.
SOLUTION
Plug power cord into electrical
outlet.
Reset circuit breaker / ground fault
interrupter, or replace fuse. If you
need assistance, contact a licensed
electrician.
Immediately cease usage and
unplug. Contact Customer
Support for further assistance (see
Page 14 for details).
Refer to Filling Boiler with
Water procedure on Page 10 for
refilling instructions.
Refer to Removing Mineral
Build-Up procedure on Page 12
for cleaning instructions.
Immediately cease usage and
unplug. Contact Customer
Support for further assistance (see
Page 14 for details).
Refer to Filling Boiler with
Water procedure on Page 10 for
refilling instructions.
Refer to Removing Mineral
Build-Up procedure on Page 12
for cleaning instructions.
13
CUSTOMER SUPPORT & NOTES
CUSTOMER SUPPORT
For problems with your Handheld Steam Cleaner, please refer to the troubleshooting guide
located on Page 13. Additional inquiries should be directed to our Customer Support services
through our Web site, www.TopInnovations.com, on the Contact Us Web page.
If you do not have internet access, you may also contact our Customer Support Department by
telephone, at 1-800-711-6617 or 1-816-584-9700, ext. 130 or 131.
NOTE: In order for our customer service representatives to help you as quickly and
efficiently as possible, please have the following information ready before calling:
• Purchase information (where and when you purchased this product)
• Copy of purchase receipt / proof of purchase
• Product Serial Number
PRODUCT SERIAL NUMBER
For your convenience, space has been provided below for you to record the serial number of
your unit (located on the back or bottom of the unit) for easy reference when contacting our
Customer Service Department.
__________________ - _____________________________________
NOTES
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
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Top Innovations, Inc.
WARRANTY INFORMATION
You must call Top Innovations Warranty Service at (800) 711-6617 and obtain a
Return Authorization Number before returning any product for any reason.
30-DAY MONEY BACK POLICY
If this item does not meet your expectations, it may be returned within 30 days of the date of purchase for either a
replacement or full refund of the purchase price less any shipping charges. In some circumstances, an additional
restocking fee will apply.
ONE YEAR LIMITED WARRANTY
(If outside USA, additional shipping charges may apply)
Top Innovations, Inc., warrants this product to be free from defects in material and workmanship for a period of
(1) one year from the date of purchase. This warranty does not cover damage caused by misuse, negligence, use
by improper current or voltage, commercial use, use contrary to operating instructions or disassembly, repair or
alteration by any person other than Top Innovations, Inc. Warranty Service Department.
Top Innovations, Inc., will repair or replace at its option. This warranty gives you specific legal rights and may
have other rights, which may vary from state to state.
Should there be any missing or defective parts or accessories, please contact Customer Support. In most cases, it
is not necessary to return the entire unit. We can ship most replacement parts directly to your home.
Upon expiration of your 1 year limited warranty, you will be advised of the cost of repair before any servicing is
done. You must have a Return Authorization Number. For non-warranty service, please enclose a check for
the amount required. Or, you may pay by money order, Visa, MasterCard, AmEx or Discover credit card.
If you need to request warranty service, or have any questions about coverage under this warranty, please visit the
Warranty Service Request page on our Web site, www.TopInnovations.com. You may also email
[email protected], or phone (800) 711-6617, ext 130 or 131.
Please have your product serial number ready before contacting Warranty Service Department. The serial number
is located on the back or bottom of your unit.
Performance of any obligation of this Warranty, or 30-Day Money Back Policy, may be obtained by:
1. Call (800) 711-6617 for a Return Authorization Number before returning your unit. Failure to obtain a Return
Authorization Number will cause a delay in service.
2. Include a copy of purchase receipt.
3. Box the item securely, it its original packaging if available. Include original packing materials and accessories
unless advised otherwise by a Customer Service agent.
4. Include your name, address, telephone number, and Return Authorization Number on returned package.
Send unit postage/freight-prepaid (Top Innovations does not accept “collect” or COD returns) to:
Top Innovations, Inc.
Warranty Service Department
6655 Troost Ave.
Kansas City, MO 64131
Call Top Innovations, Inc., Customer Service at (800) 711-6617, or (816) 584-9700 if you have any questions
about the procedures described above.
Top Innovations, Inc.
15
Top Innovations, Inc.
6655 Troost Ave. • Kansas City, MO 64131
TEL: (800) 711-6617 / (816) 584-9700
FAX: (816) 584-9066
www.TopInnovations.com
[email protected]
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