User Manual
NVR5000 Series
User Manual
Release 1.1
About This Document
This manual introduces the hardware components of NVR5000 series and
describes how to install them. It also provides an overview of Server surveillance
functionality, and includes the functions of Video Management Software for
operating and monitoring a Server network.
Version History
Ver Version
Description
Date
1.0
Initial release
December 2014
1.1
VMS 3.1
July 2015
2
All Rights Reserved © Surveon Technology 2015
Copyright Statement
No part of this publication may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language or computer
language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written consent of
Surveon Technology Inc.
Disclaimer
Surveon Technology makes no representations or warranties with respect to
the contents hereof and specifically disclaim any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Surveon
Technology reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation to notify any
person of such revisions or changes. Product specifications are also subject to
change without notice.
Trademarks
Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other
names prefixed with “NVR” and “SMR” are trademarks of Surveon Technology
Inc.

Microsoft Windows and Windows are registered trademarks of Microsoft
Corporation.

Linux is a trademark of Linux Torvalds.

Solaris and Java are trademarks of Sun Microsystems, Inc.
All other names, brands, products or services are trademarks or registered
trademarks of their respective owners.
3
Table of Contents
About This Document .................................................................... 2
Version History ........................................................................... 2
Copyright Statement ......................................................................... 3
Table of Contents ............................................................................. 4
Safety Precautions .......................................................................... 16
Device Site Recommendations ............................................................ 16
Chapter 1. Product Overview ............................................................. 17
1.1. Features and Benefits ............................................................. 17
1.2. Specifications for the NVR5000 Series ......................................... 18
1.2.1. Hardware Specifications ...................................................... 18
1.2.2. VMS Specifications ............................................................. 19
Chapter 2. Hardware Overview .......................................................... 21
2.1 Front Panel ........................................................................... 21
2.2. Rear Panel ........................................................................... 22
Chapter 3. Software Overview ........................................................... 23
3.1. Software Introduction ............................................................. 23
3.2. Module Framework ................................................................ 24
3.3. System Architecture ............................................................... 26
3.3.1. Standalone Server (Client-Server All-in-One) .............................. 27
3.3.2. Standalone Server + Remote Client (Web Client / SPhone Client) ...... 28
3.3.3. Multiple Servers + SCC Client ................................................. 30
3.3.4. Network Requirements ........................................................ 33
Opening Ports ...................................................................... 33
Warnings / Precautions........................................................... 33
3.4. Port Forwarding .................................................................... 34
3.4.1. Port Forwarding for Accessing VMS Server ................................. 35
Chapter 4. Installation ..................................................................... 38
4.1. Before You Start .................................................................... 38
4.1.1. Checklist for Operating Environment........................................ 38
4
4.1.2. Checklist for Network Topology .............................................. 38
4.2. Slide Rail ............................................................................. 39
4.2.1. Slide Rail Kit Contents ......................................................... 39
4.2.2. Installation Procedure ......................................................... 39
4.2.3. Removing the Enclosure ....................................................... 42
4.3. Hard Drives Installation ........................................................... 43
4.3.1. Prerequisites .................................................................... 43
4.3.2. Hard drive Designation ........................................................ 45
4.3.3. Installing Hard Drive to the Tray ............................................. 46
4.3.4. Installing the Drive Tray into the Enclosure ................................ 47
4.4. Connections ......................................................................... 48
4.4.1. System Connections for Initialization ....................................... 48
4.4.2. System Connections for Initialization ....................................... 49
4.4.3. Status LED When Powered-on ................................................ 51
4.5. Logging into NVR5000 Series ..................................................... 52
4.6. Run the Install Wizard ............................................................. 53
Chapter 5. Basic System Settings ........................................................ 66
5.1. Storage Management .............................................................. 66
5.2. Adding Cameras to the Server ................................................... 70
5.2.1. Automatic Scan for Cameras ................................................. 70
5.2.2. Manually Adding Cameras ..................................................... 72
5.3. Setting Recording Schedule ...................................................... 74
5.3.1. Recording Schedule ............................................................ 74
5.4. Setting up Live View ............................................................... 76
Chapter 6 Live View ........................................................................ 77
6.1. Live View Window Overview ..................................................... 77
6.2. View Setup .......................................................................... 80
6.2.1. Switching Between Different Screen Divisions ............................. 80
Creating and Using New Screen Divisions ...................................... 80
Auto-flipping Pages ............................................................... 80
Screen Division Page Use ......................................................... 80
5
Fisheye View ....................................................................... 81
E-map ............................................................................... 82
Secondary Display ................................................................. 84
6.3. Functionality Within Views ....................................................... 85
6.3.1. Digital Zoom .................................................................... 85
6.3.2. Instant Playback ................................................................ 86
6.3.3. Manual Recording .............................................................. 88
6.3.4. Others............................................................................ 89
Image Settings ..................................................................... 89
Insert ................................................................................ 91
Image overlay ...................................................................... 91
HTML Overlay ...................................................................... 91
Send to Large Channel............................................................ 92
Reconnect .......................................................................... 92
Remove the Camera .............................................................. 93
Keep Video Length-Width Ratio / Resize to Fit Window .................... 93
Object Counting (can only be set via remote client) ........................ 93
6.4. Full Screen View ................................................................... 94
6.4.1. Entering Full Screen View ..................................................... 94
6.4.2. Exiting Full Screen Mode ...................................................... 94
Chapter 7. Server Setup ................................................................... 95
7.1. Server Settings...................................................................... 95
7.1.1. General Server Settings ....................................................... 95
7.1.2. To perform Notification Setting .............................................. 98
7.1.3. Scheduling Recording ......................................................... 102
7.1.4. Storage Management ......................................................... 104
7.1.5. Pre/Post Recording ........................................................... 107
7.1.6. Individual Schedule ........................................................... 108
Chapter 8. Camera Setup ................................................................ 110
8.1. Adding Cameras .................................................................. 110
8.1.1. Automatic Scan for Cameras ................................................ 110
6
8.1.2. Manually Adding Cameras .................................................... 113
8.1.3. Managing Group ............................................................... 114
Add a group ....................................................................... 115
Rename the group................................................................ 115
Delete the group ................................................................. 116
8.1.4. Search camera ................................................................. 116
8.2. Camera General Settings........................................................ 117
8.2.1. General Camera Settings ..................................................... 117
8.2.2. Edit Camera .................................................................... 120
8.2.3. OSD Settings ................................................................... 122
8.2.4. Privacy Mask Settings ......................................................... 125
8.3. Camera Image and Quality Settings ........................................... 127
8.3.1. Camera Image Settings ....................................................... 127
8.3.2. Advanced Video Settings ..................................................... 130
8.4. VI Setup ............................................................................ 133
8.4.1. Camera Motion Detection .................................................... 134
Configuring and Editing Detection Windows.................................. 135
Deleting a Detection Window .................................................. 135
8.4.2. General Motion Detection.................................................... 136
Enabling or Disabling a Detection .............................................. 136
Configuring and Editing Detection Windows.................................. 136
Testing Detection Windows ..................................................... 137
Deleting a Detection Window .................................................. 137
8.4.3. Tampering Detection ......................................................... 138
Enabling or Disabling a Detection .............................................. 138
Configuring Tampering Detection .............................................. 138
Testing Tampering Detection ................................................... 139
8.4.4. Forbidden Area Detection.................................................... 140
Enabling or Disabling a Detection .............................................. 140
Configuring and Editing Detection Windows.................................. 140
Testing Detection Windows ..................................................... 141
7
Deleting a Detection Window .................................................. 141
8.4.5 Intrusion Detection ............................................................ 142
Enabling or Disabling a Detection .............................................. 142
Configuring and Editing Detection Windows.................................. 142
Testing Detection Windows ..................................................... 143
Deleting a Detection Window .................................................. 143
8.4.6. Virtual Fence .................................................................. 144
Enabling or Disabling a Detection .............................................. 144
Configuring and Editing Detection Windows.................................. 144
Testing Detection Windows ..................................................... 145
Deleting a Detection Window .................................................. 146
8.4.7. Missing Object Detection..................................................... 147
Enabling or Disabling a Detection .............................................. 147
Configuring and Editing Detection Windows.................................. 147
Testing Detection Windows ..................................................... 148
Deleting a Detection Window .................................................. 148
8.4.8. Foreign Object Detection .................................................... 149
Enabling or Disabling a Detection .............................................. 149
Configuring and Editing Detection Windows.................................. 149
Testing Detection Windows ..................................................... 150
Deleting a Detection Window .................................................. 150
8.4.9. Tailgating Detection .......................................................... 151
Configuring and Editing Detection Windows.................................. 151
Testing Detection Windows ..................................................... 152
Deleting a Dividing Line ......................................................... 152
Enabling or Disabling a Detection .............................................. 152
8.4.10. Go In/Out Detection ........................................................ 153
Configuring and Editing Detection Windows.................................. 153
Testing Detection Windows ..................................................... 154
Deleting a Detection Window .................................................. 154
Enabling or Disabling a Detection .............................................. 154
8
8.5. PTZ Settings ....................................................................... 155
8.5.1. PTZ Settings .................................................................... 155
8.5.2. PTZ Preset Settings ........................................................... 158
Adding a Preset ................................................................... 160
Deleting a Preset ................................................................. 160
8.5.3. PTZ Patrol Settings............................................................ 161
8.5.4. On-screen PTZ Controls ...................................................... 164
8.5.5. Directional Pad ................................................................ 164
Pan and Tilt ....................................................................... 164
8.5.6. Functional Buttons ............................................................ 165
Home ............................................................................... 165
Preset .............................................................................. 165
Auto Pan ........................................................................... 165
Patrol .............................................................................. 165
Zoom ............................................................................... 165
Focus ............................................................................... 165
ESC ................................................................................. 165
8.6. Deleting a Camera................................................................ 166
8.7. Optimizing a Camera ............................................................ 167
Chapter 9. Alarms and Events .......................................................... 169
9.1. Alarm Rules........................................................................ 169
9.1.1. Adding an Alarm Rule ......................................................... 170
Conditions ......................................................................... 171
Actions ............................................................................. 173
Alarm Scheduling ................................................................. 178
9.2. Event Log .......................................................................... 180
9.2.1. Exporting a Log ................................................................ 181
9.2.2. Searching the Event Log...................................................... 181
System ............................................................................. 182
Event Type ........................................................................ 182
Operation .......................................................................... 182
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Module Name ..................................................................... 182
Device Name ...................................................................... 182
User Name ......................................................................... 182
Performing a Search ............................................................. 183
9.2.3. System Alarm View............................................................ 184
9.2.4. Overall Status .................................................................. 187
Chapter 10 Search and Playback ....................................................... 189
10.1. Introduction ..................................................................... 189
10.2. Time Search ..................................................................... 190
10.2.1. Creating a Time Search
............................................... 190
Specified Time .................................................................... 190
10.2.2. Use of Various Views Selection ............................................ 191
10.2.3. Camera Selection ............................................................ 191
10.2.4. Timeline....................................................................... 192
10.2.5. Playback ...................................................................... 192
Capturing Screenshot ............................................................ 194
Capturing Video Clip ............................................................. 195
10.3. Backup Search ................................................................... 196
10.3.1. Creating a Backup Search
............................................. 196
Specified Time .................................................................... 196
10.3.2. Use of Various Views Selection ............................................ 197
10.3.3. Camera Selection ............................................................ 197
10.3.4. Timeline....................................................................... 198
10.3.5. Playback ...................................................................... 198
Capturing Screenshot ............................................................ 200
Capturing Video Clip ............................................................. 200
10.4. VI Search ......................................................................... 202
10.4.1. Creating a VI Search
.................................................... 202
Time Selection .................................................................... 202
Camera Selection................................................................. 203
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Setting New Search Criteria .................................................... 204
10.4.2. Using the Search Results .................................................... 205
Selecting the Result.............................................................. 205
Result Playback ................................................................... 205
10.5. Event Search..................................................................... 208
10.5.1. Creating an Event Search
.............................................. 208
Time Selection .................................................................... 208
Camera Selection................................................................. 209
Setting Event Search Criteria ................................................... 210
10.5.2. Using the Search Results .................................................... 211
Selecting the Result.............................................................. 211
Result Playback ................................................................... 212
10.6. Fisheye Search .................................................................. 214
10.6.1. Creating a Fisheye Search
............................................ 214
Specified Time .................................................................... 214
10.6.2. Camera Selection ............................................................ 215
10.6.3. Use of Various Views Selection ............................................ 216
10.6.4. Timeline....................................................................... 218
10.6.5. Playback ...................................................................... 218
Capturing Screenshot ............................................................ 220
Capturing Video Clip ............................................................. 220
Chapter 11. VMS Setup ................................................................... 222
11.1. Camera ........................................................................... 222
11.1.1. Edit Camera .................................................................. 222
11.1.2. Advanced Camera............................................................ 222
11.1.3. General Camera .............................................................. 223
11.1.4. Image .......................................................................... 223
11.1.5. PTZ............................................................................. 223
11.1.6. Preset ......................................................................... 223
11.1.7. Patrol .......................................................................... 223
11.1.8. OSD ............................................................................ 223
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11.1.9. Mask ........................................................................... 223
11.1.10. Optimize ..................................................................... 224
11.2. External .......................................................................... 225
11.2.1. I/O Box ........................................................................ 225
Add ................................................................................. 225
Edit ................................................................................. 227
Delete .............................................................................. 228
11.2.2. Joystick ....................................................................... 228
11.2.3. UPS............................................................................. 230
11.3. VI................................................................................... 231
11.3.1. Camera Motion Detection .................................................. 231
11.3.2. General Motion Detection .................................................. 231
11.3.3. Tampering Detection ........................................................ 232
11.3.4. Forbidden Area Detection .................................................. 232
11.3.5. Intrusion Detection .......................................................... 232
11.3.6. Virtual Fence Detection .................................................... 232
11.3.7. Missing Object Detection ................................................... 232
11.3.8. Foreign Object Detection ................................................... 232
11.3.9. Tailgating Detection ......................................................... 233
11.3.10. Go In/Out Detection ....................................................... 233
11.3.11. General Setting ............................................................. 233
11.4. Recording ........................................................................ 234
11.4.1. Schedule ...................................................................... 234
11.4.2. Storage ........................................................................ 234
11.4.3. Pre/Post Recording .......................................................... 234
11.4.4. Individual Schedule .......................................................... 235
11.5. Alarm.............................................................................. 236
11.5.1. Rule ............................................................................ 236
11.5.2. Email Notification ........................................................... 236
11.5.3. SMS Notification.............................................................. 236
11.5.4. Digital I/O Settings .......................................................... 237
12
11.6. Account ........................................................................... 238
11.6.1. Accounts ...................................................................... 239
Add Account To add an account to the domain: ............................. 239
Editing an Account ............................................................... 241
Changing an Account Password ................................................. 242
Deleting an Account ............................................................. 242
11.6.2. Account Authority Settings ................................................. 243
11.7. Network .......................................................................... 244
11.7.1. NVR Settings .................................................................. 244
11.7.2. Web Server ................................................................... 245
11.7.3. Multiple LAN .................................................................. 246
11.7.4. DHCP Settings ................................................................ 247
11.7.5. DDNS Setting ................................................................. 248
11.7.6. Port Mapping ................................................................. 248
11.8. System ............................................................................ 250
11.8.1. General ........................................................................ 250
11.8.2. Advanced...................................................................... 250
11.8.3. Display Resolution Settings ................................................. 251
11.8.4. Language ...................................................................... 251
11.8.5. Map Editor .................................................................... 252
11.8.6. Log Viewer .................................................................... 252
11.8.7. Optimize Settings ............................................................ 252
11.9. Maintenance ..................................................................... 253
11.9.1. Stream Status ................................................................ 253
11.9.2. Upgrade ....................................................................... 254
11.9.3. Import/Export ................................................................ 254
Importing Parameters ........................................................... 255
Exporting Parameters ............................................................ 255
11.9.4. License ........................................................................ 256
11.9.5. System Backup ............................................................... 257
Add a Backup Schedule .......................................................... 257
13
Edit a Backup Schedule.......................................................... 259
Stop a Backup Schedule ......................................................... 260
Delete a Backup Schedule ...................................................... 261
11.9.6. Clear SCC Data ............................................................... 261
11.9.7. Remote Assistant ............................................................ 262
Chapter 12. Remote Web Client and SPhone Client for Simple Use (Optional)263
12.1. Software Installation for Remote Control .................................. 264
12.1. Installing the VMS .............................................................. 264
12.2. Starting the VMS Client ........................................................ 268
12.3. Starting the Web Client........................................................ 270
12.3.1. Checking the Software Version ............................................ 270
12.3.2. Use of 1x/4x views .......................................................... 270
12.3.3. PTZ Control ................................................................... 271
12.3.4. Playback Settings ............................................................ 272
12.4. Installing and Starting the SPhone Client on iOS Devices ............... 273
12.4.1. Installing the SPhone Client (Optional) ................................... 273
12.4.2. Starting the SPhone Client ................................................. 273
12.4.3. Checking the Software Version ............................................ 274
12.4.4. Functionalities on the SPhone Client ..................................... 274
Live View .......................................................................... 274
Icon Descriptions ................................................................. 276
Playback ........................................................................... 277
PTZ/Preset ........................................................................ 277
DI/DO .............................................................................. 278
Info ................................................................................. 278
12.5. Installing and Starting the SPhone Client on Android Devices ......... 279
12.5.1. Installing the SPhone Client (Optional) ................................... 279
12.5.2. Starting the SPhone Client ................................................. 279
12.5.3. Checking the Software Version ............................................ 280
12.5.4. Functionalities on the SPhone Client ..................................... 281
Live View .......................................................................... 281
14
Icon Descriptions ................................................................. 283
Playback ........................................................................... 284
PTZ/Preset ........................................................................ 284
DI/DO .............................................................................. 285
Info ................................................................................. 285
Chapter 13. SurveOne (Optional) ...................................................... 286
13.1. Installation ....................................................................... 286
13.2. Login .............................................................................. 294
13.3. Overview ......................................................................... 295
13.4. Monitor ........................................................................... 301
Device .............................................................................. 301
Network............................................................................ 302
Storage............................................................................. 302
13.5. Workflow ......................................................................... 304
Enable Web Server / DDNS ...................................................... 304
Back Up Configuration ........................................................... 307
NVR Multiple IP Setup ........................................................... 308
Copy Configuration to Multiple Cameras...................................... 309
Backup Configuration ............................................................ 310
13.6. Event Log ......................................................................... 312
Search .............................................................................. 312
Export .............................................................................. 313
15
Safety Precautions
Electric Shock Warning


This equipment may cause electric shocks if not handled properly.
Access to this equipment should only be granted to trained operators
and maintenance personnel who have been instructed of, and fully
understand the possible hazardous conditions and the consequences of
accessing non-field-serviceable units such as the power supplies.
The system must be unplugged before moving, or in the even that it
becomes damaged.
Reliable Grounding
Particular attention should be given to prepare reliable grounding for the
power supply connection. It is suggested to use a direct connection to the
branch circuit. Check for proper grounding before powering on the device.
Overloading Protection
The device should be installed according to specifications. Provide a suitable
power source with electrical overload protection. Do not overload the AC
supply branch circuit that provides power to the device.
ESD Precautions
Please observe all conventional anti-ESD methods while handling the device.
The use of a grounded wrist strap and an anti-static work pad are
recommended. Avoid dust and debris in your work area.
Device Site Recommendations
The device should be installed according to specifications. This device should
be operated at a site that is:

Clean, dry, and free of excessive airborne particles.

Well-ventilated and away from heat sources such as direct sunlight
and radiators.

Clear of vibration or physical shock.

Away from strong electromagnetic fields produced by other devices.

Available with properly grounded wall outlet for power. In regions
where power sources are unstable, apply surge suppression.

Available with sufficient space behind the device for cabling.
16
Chapter 1. Product Overview
1.1. Features and Benefits
The NVR5316 Linux RAID NVR is part of Surveon Enterprise NVR5000 Series.
Featuring 16-bay hot-swappable hard disks and RAID 1, 5, 6 data protection, the
NVR5316 supports Full HD (1080P) video recording of up to 64 channels for the
video retention period from 7 to 30 days. Based on the client-server architecture,
the NVR5316 provides high I/O, large capacities, and overall system stability
necessary for scalable projects. The NVR5316 also comes with the enterprise VMS
with
real-time
monitoring
and
video
analytics
and
supports
centralized
management and TV wall matrix with the Surveon Control Center (SCC). The
compact server NVR size, cableless design, redundant components such as cooling
fans and power supplies also ensure excellent system reliability and easy
maintenance for middle to large applications.
17
1.2. Specifications for the NVR5000 Series
1.2.1. Hardware Specifications
NVR5346 Series
System Processor
NVR5316E1: Intel Core i3 Dual Core 3.5GHz
NVR5316A1: Intel Xeon E3 Quad Core 3.2GHz
System Memory
DDR3 4GB (up to 32GB)
Operating System
Linux Embedded System
Storage
I/O Interface
RAID
Electrical
Operating Environment
LED Indicator
Dimensions (mm)
Weight
(without hard drives)
Certificate
Warranty
18
16 x 3.5" SATAII/SATAIII hard disk drives
•
•
•
•
•
RJ-45: 2x Gigabit Ethernet
USB: 2x USB2.0; 2x USB3.0
VGA: x1, HDMI: x2
2x SAS 6G expansion port
16 pin for 8 in / 2 out
Non-RAID, RAID 1, 5, 6
• Input Voltage: 100-240 VAC, 50~60Hz, 10~5A (max)
• Power Supply: two redundant 530W
Temperature: 5° C to 35° C
Humidity: 5% to 80% (non-condensing)
Yes (Power, HDD, Fan, System Fault)
130(H) x 448(W) x 500(D) mm
21.54kg/47.49lbs (without HDD)
UL, CB, FCC/CE Class A
3 years
1.2.2. VMS Specifications
Live View
eMAP
PTZ
I/O
Multiple Displays
Investigation
Video Intelligence
Recording Policy
Rule Manager
• Real-time network camera discovery
• Versatile views of various screen divisions
• Multiple views supported
• View patrolling for single or multiple views
• Real time video/event alarm display
• Support 3 installation modes and 5 different fisheye Dewarp
display modes
• Support live audio
• Drag-n-drop camera manipulation
•Hierarchical and multiple layer map structure •
• Real time event alert
• Instant live video of camera
• Pan, tilt, zoom operations (depends on camera)
• Built-in, floating PTZ control panel
• Preset position (dependent of the camera)
• Event-driven camera patrolling
• Support On-screen PTZ
• Digital I/O management
• Support Ethernet Digital I/O controller
• Support dual monitors
• Supports live view, playback, eMap functions (depends on product)
• Direct display to secondary monitor(s)
• Search by date, time and camera
• Search by VI event combinations
• Search over multiple days
• Search over multiple cameras
•Different colored recording indicator on calendar
• Search via built-in VI analyzer
• Intuitive, video thumbnail search results
• Cue-in, cue-out and loop playback
• Quick playback by video thumbnail
• 1/8, 1/4, 1/2, 1x, 2x, 4x, 8x play, pause, stop
• AVI-formatted video clip export
• Up to 16 channel synchronized playback (depends on product)
• Support 3 installation modes and 5 different Fisheye
Dewarp playback display modes
• General motion detection
• Camera motion detection
• Missing object detection
• Foreign object detection
• Intrusion detection
• Forbidden area detection
• Tampering detection
• Virtual Fence
• Object Counting (configure on remote client)
• Go in/out detection (configure on remote client)
• Tailgating detection (configure on remote client)
• Supports up to 96 channels megapixel recording (depends on
product)
• Continuous recording
• Event-driven recording along with rules
• Scheduled recording on daily or weekday basis
• Post alarm recording 1-300 seconds
• Pre-alarm recording 1-300 seconds
• Support individual schedule recording
• Conditional recording/alert/notification
19
Remote Management
Remote Client
3rd Party IPCAM
Storage Expansion
General & Misc
Language
20
• Email, FTP, SMS, popup window, PTZ,VI Panel, Relay output
notifications
• Sound, alarm, round-the-clock alerts
• Support email template
• Remote operation & management via VMS Client
• Remote management and control via SCC & SCC Client
• Web Client
• iPhone Client
• Android Client
• Support ONVIF Profile S & ONVIF Scan
• ACTi, Arecont Vision, Axis, Dahua, Dynacolor, Hikvision, IQinvision,
Mobotix, Panasonic, and more
• Built-in RAID storage management
• Recording to iSCSI/NAS
• Backup to iSCSI/NAS
• Video privacy mask
• Digital zoom in, zoom out
• Log viewer, log export mechanism
• Client auto login
• Automatic storage recycling
• Client-server architecture
• Customized authority account management
• Digital watermark proofing
• Support DDNS Function
• Support time sync with NTP time server
• Provide System and VI setup Help assistance
• Support Customized Event Management and log mechanism
• Auto port mapping for internet connection
• Support batch setting IPCAM parameters
• Support Health Check function
• Support standby recording (Failover)
• Support offline recording with Surveon cameras
Support multiple language on VMS including English, Czech, Dutch,
French, German, Italian, Japanese, Korean, Persian, Polski,
Portuguese, Russian, Slovak, Spanish, Turkish, Simplified Chinese,
Traditional Chinese
Chapter 2. Hardware Overview
2.1 Front Panel
Function
1. Power Button
Powers up the NVR5000 Series.
2. LED Status Indicator
Indicates the system status.
3. HDD Status Indicator
Indicates the hard disc drive status.
LED Status Indicator
21
2.2. Rear Panel
NVR5316 Series
Function
1. Power Socket
Used for connecting power cable.
2. Power Switch
The power switches are located on the rear panel.
3. LAN Port
(GbE Ethernet port)
4. Line-Out
Mic-In
5. HDMI Port
Used for connecting the NVR5000 Series with the network.
6. VGA Port
Used for attaching an external monitor to the NVR5000 Series.
7. SAS Expansion Port
Used for attaching an external SAS JBOD expansion.
8. Digital I/O Port
Used for receiving or sending the singles or data to the system.
9. USB Port x2
Used for exporting video clips as evidence support to external storage devices.
22
Used for audio in/out and microphone in.
Used for connecting audio/video devices such as video projectors and DVD players.
Chapter 3. Software Overview
3.1. Software Introduction
Video Management Software (VMS) is a highly modular and powerful video and
hardware management suite that incorporates Server recording, management, and
video monitoring and playback functionalities to serve the core purposes of a video
surveillance system.
It operates in a client-server mode: The Local Client and Local Domain Server run
for standalone SMR/NVR/VMS Server, while the Remote Client receives live video
streams and event video playbacks from LAN or Internet. All administrative tasks
are performed on the Client. The client software provides the ability to monitoring
and playback recorded videos from multiple cameras. And for users having multiple
SMR/NVR/VMS Servers, Surveon Control Center (SCC) (its main functions are the
same with the VMS) can be utilized to manage over the domain infrastructure.
23
3.2. Module Framework

VMS/NVR Server

Combines video recording, archival and retrieval functionalities for
individual servers/standalone PCs.



Serves as the connection point for client stations.
Local Domain Server

The interface between the VMS/VI Servers and any clients.

User authentication server.
Local Client

Local access, VMS Client installed on standalone PCs/NVRs for live
video monitoring, event recording playback access and VMS system
configuration.

Remote Client (full functions)

Remote access, VMS Client installed on remote PCs for live video
monitoring, event recording playback access.

Serves as the default configuration point for NVR2000 series, which do
not have a Local Client.

Web Client (for simple use)

Remote access, an ActiveX application (OCX) installed on remote PCs
for live viewing and event playbacks through the web browser.

SPhone Client (for simple use)


SPhone Client installed on iOS/ Android devices for basic live viewing.
Web Server

Allows user to access the live video stream, PTZ control and event
recording playbacks through Microsoft Internet Explorer 7.0 (or higher)
after the Web Clients components are downloaded.

VI Server

The video intelligence processing point for a VMS solution.

Preinstalled on SMR/NVR Server, and optional on a separate server/PC
(VMS).

SCC Domain Server

Allows centralized control over multiple Trusted VMS Server points and
connections from multiple clients.

24
SCC Client

Software capable of accessing multiple Trusted VMS Servers through
the SCC Domain Server
25
3.3. System Architecture
VMS operates in scalable client - server architecture. This architecture can be
divided into three types: (1) Standalone Server (2) Standalone Server + Remote
Client (Web Client/SPhone Client) (3) Multiple Servers + SCC Client.
These are the hardware requirements for using PCs as Server or Client.
VMS Server + Client
Support NVRs
OS
CPU
Memory
Display
Hard Drive
Network
≥ 32CH
16~32CH
≤ 16CH
64-bit :
Windows 7 Professional, Enterprise, Ultimate
Intel Core i7‐980X or
Intel Core i7‐860
Intel Core i5‐650
above
or above
or above
4 GB or above
nVidia GeForce GTX660 2GB or above
SATA 7200 RPM, 500 GB or above
1 Gbps or above
Remote Client
Memory
64-bit :
Windows 7 Professional, Enterprise, Ultimate
Intel Core i7‐980X
Intel Core i7‐860
Intel Core i5‐650
or above
or above
or above
4 GB or above
Display
nVidia GeForce GTX660 2GB or above
OS
CPU
Hard Drive
Network
SATA 7200 RPM, 500 GB or above
1 Gbps or above
VMS Server Only
OS
CPU
64-bit :
Windows 7 Professional, Enterprise, Ultimate
Intel Core i3‐530 or above
Memory
4 GB or above
Display
On board (generic) 256MB or above
Hard Drive
Network
26
SATA 7200 RPM, 500 GB or above
1 Gbps or above
3.3.1. Standalone Server (Client-Server All-in-One)
For users with standalone Server, the Local Client UI is used to manage NVR
Server services:
※Application:
The Server, IP cameras are all in the same LAN.
Use NVR as Server
No installation needed.
Use PC as Server
Install both the VMS/NVR Server and VMS Client on a PC:
Insert the VMS/IPCAM product CD. Click VMS Suite on the menu to start the
installation. Choose Typical Setup. If you don’t need video analytic functions,
Advanced Setup can be selected to uncheck the VI Server.
27
3.3.2. Standalone Server + Remote Client (Web Client
/ SPhone Client)
For remote users to connect to SMR/NVR Server, a remote access, VMS Client
installed on remote PCs is needed for live video monitoring, event recording
playback access.
Also, the Web Client, an ActiveX application (OCX) can be used for basic live
viewing and event playbacks through the web browser, while SPhone Client can
be used for basic live viewing on iPhone/Android devices.
Application1: Internet
The Server, IP cameras and the PC/Mobiles are all in the same LAN.
28
[NVR Server]
Use SMR/NVR as Server
No installation needed.
Use PC as Server
Install the VMS/NVR Server on a PC:
 Insert the VMS/IPCAM product CD.
Click VMS Suite on the menu to start the installation.
Choose Advanced Setup to uncheck the VMS Client.
If you don’t need video analytic functions, the VI Server can also be unchecked.
Install the Web Server on the PC:
 Insert the VMS/IPCAM product CD.
Click Browse CD/DVD in the menu.
Double click WebServerSetup.exe to start the installation.
[Client]
Install the VMS Client on PCs:
Insert the NVR/SMR product CD.
Click VMS Client on the menu to start the installation.
Install the Web Client on the PCs (Optional):
Launch Microsoft Internet Explorer 7.0 (or above) and enter your VMS Server IP
address
+
“/webclient”
in
your
web
browser’s
URL
location,
eg.
http://172.18.6.9/webclient to download the Web Client application.
Install the SPhone Client (Optional):
Download the SPhone Client from App Store on the iPhone desktop.
Install the SPhone Client (Optional)
Download the SPhone Client from App Store on the Andriod phone desktop.
Note: Please refer to Installing the VMS and Installing the Web Client for details.
29
Application 2: Internet
The Server, some of the IP cameras and the PC are all in the same LAN, while
the other IP cameras are installed in remote location with Public IP.
3.3.3. Multiple Servers + SCC Client
For users with multiple SMR/NVR Servers, SCC Client UI is used to manage over
the domain infrastructure.
30
Application3: Internet
(1) The Servers, IP cameras and the PCs are in LAN A.
(2) Some IP cameras are installed in LAN B, which is behind a different router in a
remote location.
Multiple Servers + CMS Client
(3) Users are allowed to connect the SMRs/NVRs from remote PC over the Internet.
VI Server
CMS Domain Server
NVR
Server
NVR
Server
NVR
CMS Client
CMS Client
Server
Web Client)
[NVR Server]
Use SMR/NVR as Server
No installation needed.
Use PC as Server
Install the VMS/NVR Servers on PCs:
Insert the VMS/IPCAM product CD.
Click VMS Suite on the menu to start the installation.
Choose Advanced Setup to uncheck the VMS Client.
The VI Server can also be unchecked, if you don’t need video analytic functions.
[VI Server] (Optional)
You can choose to install the VI Server only on a standalone PC to manage the
video intelligence data.
Insert the VMS/IPCAM product CD.
Click VMS Suite on the menu to start the installation.
Choose Advanced Setup to choose VI Server only.
31
[SCC Domain Server]
Install the SCC Domain Server on a PC:
Insert the NVR/SMR product CD.
Click SCC Suite on the menu to start the installation.
Choose Advanced Setup to select the SCC Domain Server only.
[SCC Client]
Install the SCC Client on PCs:
Insert the NVR/SMR product CD.
Click SCC Suite on the menu to start the installation.
Choose Advanced Setup to select the SCC Client only.
Note: (1) For users don’t have Surevon SMR/NVR series, please contact your
dealer for the SCC installation file. (2) The SCC Domain Server can also
be installed together with the SCC Client in the same PC by choosing
Typical Setup. (3) Please refer to Installing the VMS and Installing the
SCC for details.
32
3.3.4. Network Requirements
In order to preserve enough bandwidth for surveillance video, a surveillance
network is presumed to be free of user/business traffic. Server software
currently supports Class B and Class C type addresses. Currently the Server
software only searches for Servers on the same subnet. Cameras should also
reside on the same subnet.
Opening Ports
If access through a firewall in a local network is required, try opening the
following ports: SMTP (25), HTTP (80), FTP (20, 21), OMNI (2809), HTTPS (443) and
RTSP (554, 8554.). Other ports should also be opened while using port forwarding
to access the VMS Server: Stream Port (9090), Doman Data Port (9060), Log
Download Message Port (15507) and Log Download Data Port (9080).
Access through a firewall
Use port forwarding to access
SMTP (25),
Stream Port (9090),
HTTP (80),
Doman Data Port (9060),
FTP (20, 21),
Log Download Message Port (15507),
OMNI (2809),
Log Download Data Port (9080)
HTTPS (443),
RTSP (554, 8554.)
Note: Please refer to Port Forwarding Section for more details.
Warnings / Precautions
If the Server and a VMS client reside on separate subnets, please set up gateway,
VLAN, or cross-subnet routing to bridge surveillance traffic. Please consult with
a network administrator for problems with network setups. A VMS client needs
to be rebooted when network settings are changed.
33
3.4. Port Forwarding
Port forwarding is a name given to the combined technique of:
1. Translating the address and/or port number of a packet to a new
destination.
2. Possibly accepting such packet(s) in a packet filter (firewall).
3. Forwarding the packet according to the routing table.
To illustrate its concept, two computers on the Internet that communicate with
each other using TCP/IP or UDP/IP protocols(though the process is not limited to
these) utilize ports to identify the opposite connection points of each other where
the data packets supposed to go to. In order to communicate, each computer
knows the port of another computer (in addition to IP address) and sends the data
to that port. Port forwarding forwards these ports in such a way that when one
computer sends data to the specific port of another computer, the data is actually
sent to a different port. This allows remote computers to connect to a specific
computer or service within a private LAN.
In a typical residential network, nodes obtain Internet access through a DSL or
cable modem connected to a router or network address translator (NAT/NAPT).
Hosts on the private network are connected to an Ethernet switch or communicate
via a wireless LAN. The NAT device's external interface is configured with a public
IP address. The computers behind the router, on the other hand, are invisible to
hosts on the Internet as they each communicate only with a private IP address.
When configuring port forwarding, the network administrator sets aside one port
number on the gateway for the exclusive use of communicating with a service in
the private network, located on a specific host. External hosts must know this port
number and the address of the gateway to communicate with the network-internal
service.
When used on gateway devices, a port forward may be implemented with a single
rule to translate the destination address and port. The source address and port are,
in this case, left unchanged. When used on machines that are not the default
gateway of the network, the source address must be changed to be the address of
the translating machine, or packets will bypass the translator and the connection
will fail.
34
3.4.1. Port Forwarding for Accessing VMS Server
To enable port forwarding for accessing VMS Server, please follow the steps below:
1. Do Router Port Mapping for VMS/NVR Server
Go to VMS Setup > Network > Port Mapping in VMS after it is installed.
35
A Router Port Mapping window will prompt for entering port numbers. Please put
in the numbers as listed below:
Stream Port: 9090
Login: Port: 2809
Doman Data Port: 9060
Log Download Message Port: 15507
Log Download Data Port: 9080
2. Open Ports on the Router
Host Ports: The private ports that the internal VMS/NVR Server use, which are
unchangeable.
Global Ports: The public ports for remote clients to connect to the internal
VMS/NVR Server. The Global ports are changeable, but the simplest way is to
make them the same with the host ports.
36
Please open the listed ports on your router:
(When the option “Enable Automatic Upnp Mapping” is selected, this step can be
skipped.)
Port(Host/Global Port)
Protocol Port Number
Domain Message Port
UDP
9050
Domain Data Port
TCP
9060
Login Port
TCP
2809
Stream Port
TCP
9090
Log Download Message Port
TCP
15507
Log Download Data Port
TCP
9080
Note: Camera port (default: 80) and stream port (default: 6002) for accessing
cameras should be opened while VMS/NVR Server and the cameras and are
not in the same LAN.
37
Chapter 4. Installation
4.1. Before You Start
4.1.1. Checklist for Operating Environment
Users need to prepare the following devices to set up the surveillance system.
Network Video Recorder
NVR5000 series
IP Camera
Network
Network Cameras (such as CAM2441)
Existing LAN, Switch, Router or Hub
(please see the Network Topology below)
Hard Drives
Storage
Note: The hard drives should be purchased separately.
4.1.2. Checklist for Network Topology
Make sure you have the right switch/hub for your environment. Either of the
following options will work.
Existing LAN
Router
Switch/Hub
Common Topology
LAN Switch with DHCP Server
LAN Switch with build-in DHCP Server
No DHCP Server(refer to the Note below)
Reference Product
Office LAN
D-Link DIR-130
D-Link DES-1108
Note: For devices without DHCP Server function, please refer to Configuring DHCP
Service Section.
38
4.2. Slide Rail
4.2.1. Slide Rail Kit Contents
The following table shows all accessories that came with the slide rail kit.
Item
Description
Quantity
01
Mounting bracket assembly, left-side
1
02
Mounting bracket assembly, right-side
1
03
Inner glides
2
04
Flathead screws #6-32 L4
6
05
Truss head screws M5 x9.0mm
8
06
M5 cage nuts
4
07
M5 x 25mm
4
08
M6 x 25mm
4
09
#10-32 x 25.4mm
4
3
1
2
4
7
5
8
6
9
4.2.2. Installation Procedure
39
1. The installation begins with determining the installation position (front and
rear rack positions) and M5 cage nut (5) insertion location.
Front rack posts
Unit boundary
06 3U, M5 cage nut position
05 M5 x 9.0mm
06 2U, M5 cage nut position
Unit boundary
Rear rack posts
05 M5 x 9.0mm
40
2. Adjust the length by loosening the four screws on the slide rail. Secure the
slide rails to front and rear posts using truss head screws. Tighten the four
screws on the slide to fix the length.
05 M5 x 9.0mm
Inner glide rail
05
M5 x 9.0mm
3. Attach inner glides to BOTH sides of the enclosure using flathead screws #632 (8)
08 #6-32
4. With the assistance of another person, lift and insert the enclosure onto the
slide rail. Make sure the inner glides on both sides of the enclosure meets
the inner glide rail. Secure the enclosure with M5 or M6 screws from the
front.
41
4.2.3. Removing the Enclosure
* Prior to removing the enclosure, power down your system (stop all I/O
actions, please refer to Users’ manual) and all hard drives have been
removed!
*
It is strongly recommended that two people work together on this
procedure.
To remove the enclosure, make sure the system has been turned off, all cables
have been disconnected and all hard drives have been removed. Gently pull the
system out on the slide rail until it has reached it’s full extension on the rail, a
hook (in blue) can be located on the left side of the enclosure, gently push down
in the direction of the blue arrow to disengage the enclosure from the slide rail
and pull out the enclosure.
42
4.3. Hard Drives Installation
Hard disk drives are purchased separately. When selecting hard disk drives (HDD),
HDD manufacturers always urge users to choose enterprise/surveillance grade
drives for 24/7 surveillance operations to ensure system stability. The surveillance
hard drives on our Approved Vendor List (AVL) are engineered to work continuously,
withstand high-temperature fluctuations and equipment vibrations found in any
typical surveillance application. To reduce errors occurred on your RAID data and
the chance of the recording performance being affected, it is highly recommended
to use HDDs listed on our Approved Vendor List (AVL) to ensure reliability. Find the
AVL on our web page: http://www.surveon.com/support/hardware.asp
4.3.1. Prerequisites
Capacity (MB/GB): Use hard drives that have the same capacity and rotation speeds.
RAID arrays use a “least-common-denominator” approach meaning the maximum
capacity used in each drive for comprising a logical configuration is the maximum
capacity of the smallest drive. Profile: The enclosure drive bays are designed for
3.5-inch wide x 1-inch pitch hard drives.
Drive Interface Type: The enclosure accommodates SATA-II (3Gbps) or SATA-III
(6Gbps) hard drives.
Note: The hard drives and drive trays should only be installed into the system after it
has been mounted into a rack cabinet. If the hard drives are installed first, the
system will be too heavy to handle and the possible impact during installation
may damage your hard drives.
Users MUST install at least ONE hard drive into slot 1 to setup the system. It is
strongly recommended to install at least TWO hard drives upon initialization!
OS hard drives: Enclosure slots 1 & 2 are for OS dedicated hard drives. It is
recommended that the two hard drives are of the same brand, capacity, rotational
speed and model.
43
RAID Configuration: Below is a list of the level of fault tolerance for different RAID
levels:
RAID Level
Max. No. of Failed Drives without Data Loss
0
No fault tolerance. 1 drive fails and the data is lost.
1
1 (mirrored pair)
5
1
6
2
SAS / SATA hard drive for storage: It is recommended to use hard drives that are
of the same brand, capacity, rotation speed and same model in an enclosure. RAID
arrays use a “least-common-denominator” approach meaning the maximum
capacity used in each drive for comprising a logical configuration is the maximum
capacity of the smallest drive. Profile: The enclosure drive trays are designed for
3.5-inch wide x 1-inch pitch hard drives.
Note: Hard drives dedicated for OS will have certain storage capacities that are
unavailable for use towards the total storage capacity.
WARNING
Make sure all enclosure tray slots are filled a hard drive tray (with or with a hard drive) as an
empty tray slot may affect the airflow efficiency of the enclosure!
The hard drives should only be installed into the system AFTER the enclosure has been rack
mounted as the combined weight will be too heavy to handle.
Handle hard drives with extreme care and observe all ESD prevention methods when installing
drives.
Only use screws supplied with the system package. Longer screws may damage the hard drives
or its trays.
44
4.3.2. Hard drive Designation
The general alignment is from left to right and/ or top to bottom in numeric order
as shown below.
Hard Drive
Hard Drive
Hard Drive
Hard Drive
Slot 1
Slot 2
Slot 3
Slot 4
Hard Drive
Hard Drive
Hard Drive
Hard Drive
Slot 5
Slot 6
Slot 7
Slot 8
Hard Drive
Hard Drive
Hard Drive
Hard Drive
Slot 9
Slot 10
Slot 11
Slot 12
Hard Drive
Hard Drive
Hard Drive
Hard Drive
Slot 13
Slot 14
Slot 15
Slot 16
WARNING
Tray numbering sequence is important because if any faults occur to disk drives, you
need to identify the location of the faulty drive(s). For example, if you mistakenly
remove 2 drives from a RAID5 logical drive, data will be lost.
45
4.3.3. Installing Hard Drive to the Tray
To remove the tray from the enclosure, press the release button and gently pull out
the tray.
Place the hard drive into the drive tray. Make sure the hard drive is oriented that
the drive’s interface connector is facing the open side of the drive tray and its label
side facing up. Adjust the drive’s location until the mounting holes in the drive
canister are aligned with those on the hard drive. Secure the drive with four (4)
supplied 6/32 flathead screws.
Type I Tray
Type II Tray
46
4.3.4. Installing the Drive Tray into the Enclosure
Once the hard drives have been installed in the drive trays, the drive trays
are ready to be installed into the system.
With the tray bezel open, insert the installed hard drive and tray into the
enclosure. Once inserted, close the tray bezel.
Use a small flathead screwdriver to rotate the tray bezel lock from the
unlock position to the lock position.
47
4.4. Connections
4.4.1. System Connections for Initialization
Note: Make sure you have at least installed ONE hard drive into the system.
It is strongly recommended to install at least TWO hard drives upon
initialization!
The system connection requires the user to
(1) Connect an Ethernet cable from the system to a switch / router
(2) Place the CD that came with the system into your PC’s CD-ROM
(3) Connect an Ethernet cable from the “SAME” switch / router to the PC
(4) Connect the power cable(s) to the system and to a power outlet
(5) Press the power button / switches to start up the system
48
4.4.2. System Connections for Initialization
A SAS host link cable is included per JBOD. If you need to purchase other cables
or if you need other cable(s) of different length, please contact your vendor.
The cable features include: 28AWG x 8 pair, 100ohm, black, UL approved, leadfree, 50cm, 120cm, or 170cm cable lengths, and connectors that can be secured
to chassis using thumb screws or latching mechanism.
WARNING
All SAS cables are sensitive and must be handled with care. To prevent interference
within a rack system, the cable routing path must be carefully planned and the cables
must not be bent.
Please contact your vendor for a list of compatible components!
49
The following illustration is the recommended JBOD expansion connection; the
maximum of JBOD expansion connection is up to 7 sets.
50
4.4.3. Status LED When Powered-on
1. Attach the power cable to the power socket (blue rectangles).
2. Press the power switch (blue circle).
3. When turned on, the service LED should remain off while the rest of the status
LEDs on the front panel should light up green to indicate normal operation.
51
4.5. Logging into NVR5000 Series
The Local Client will prompt for the following information after the NVR5000 Series
system is powered on:

Username: The username of the domain, which is always admin.

Password: The password of the domain. Default password is admin.

Auto Login: Check this option and you do not have to input the username and
the password again when logging in next time.
Click Login after the password is entered.
52
4.6. Run the Install Wizard
When you run the NVR5000 series for the first time, you need to go through the
following steps within the Install Wizard after logging in.
1. Welcome: Use the dropdown list to select the language for the VMS. Click
“Next” to go to the next step Confirm the number of your hard drives.
53
2. Confirm the number of your hard drives: the system will auto detect the number
of installed hard drives.
Check if the detection result is correct, if yes, click ”Yes and proceed” or “Next”
to go to the next step Recording plan.
If the detection result is not as expected, click ” No and shutdown”. Shutdown the
system and make sure all the drives are installed properly. After checking, restart the
system to run the install wizard.
Contact your system administrator, if this error keeps happening.
54
3. Recording plan: Select the best storage configuration for the system. See the
following table for reference.
RAID Level
RAID
Non-RAID
RAID 1
Description
No protection, but maximum
capacity.
Best protection. Your data will be
mirrored.
Min.
HDD Used
HDD
for Storage
2
All of HDDs
2
Half of HDDs
Use 1 disk to store the parity
RAID 5
function data to provide fault
3
tolerance.
Used 2 disks to store the parity
RAID 6
function data to provide fault
tolerance.
4
HDD number
minus 1
HDD number
minus 2
Please seek for professional help, if you are not sure how to select the RAID level.
55
3.1. Default recording behavior: Select the best recording method. When Always
recording is selected, every image will be recorded. When Motion recording is
selected, only motion detected images will be recorded, and approximately 25~60%
storage can be saved according to the levels of motion detection sensitivities you have
set.
Click “Next” to go to the next step Time.
56
4. Time: Time setup should be done correctly; otherwise some of the functions will be
affected. Set up the time zone before setting up the time.
Note: Date/Time should be set correctly before recording.
57
4-1. Time synchronization: There are options to choose from.

Time synchronization can be applied to all connected cameras.

You can also make this NVR as time server so that the time synchronization can
be applied to all the connected devices.

You can have the time on the system to be synchronized with the NTP time server.
Click “Next” to go to the next step Basic settings.
58
5. Basic Settings: You can change or use the default password.
Check the “Use Default Password” option, if you wish to keep the default password.
If you want to change the password, input a new password and confirm the newly
created password.
Note: The system will restart when the server name is changed.
Click “Next” to go to the next step Network.
59
6. Network: Different network settings can be applied to 2 LANs if there are 2 LANs on
the system. It is recommended to select “Auto detect”, since the system will detect
if there is any DHCP server available. If yes, it will assign an IP address.
You also can select “Use fixed IP” to input the IP address of this NVR and make this
NVR as a DHCP server. After selecting, input the relevant information and check
“Enable DHCP service on this NVR” to confirm the setting.
Warning: Make sure that only 1 DHCP server is activated in your system,
otherwise it may cause network errors.
Note: You can also change the network settings, once you’re logged in to the
Local Client. Go to Setup > Network > DHCP Server for the network configuration.
Click “Next” to go to the next step Summary.
60
7. Summary: This page shows the setting results you have set so far. Check if the
results are what you wished for. If not, click on the items to go back the items you
wish to modify and set up again.
After clicking “Next”, the wizard will start to initialize your system and go to the
next step Progressing.
61
If you wish to set up the local display, you can click this item and go to the Local
display page.
Local display: Select the best method for your scenario to have a balanced resource
usage for the quality of recording and local display.
Note: The system will restart when the setting is changed.
62
8. Progressing: After clicking “Next” on the summary page, the wizard will start to
initialize your system. This act will take a few minutes to complete. Once it is done,
the system will reboot automatically.
9. All complete: All the necessary settings are done. Click “Finish” to close this
window and the system will be directed to the VMS. You can modify and configure
more settings later in the setup page.
9-1. Camera detection: The system will detect the cameras in the same LAN.
Click the detection result to go to the next step Add camera.
63
Click “Finish” to close this window. You can add cameras later in the setup page.
10. Add camera: The detected cameras will be shown here. Select the cameras you
wish to add and click “Add selected” to add the selected cameras.
Click “Rescan” to detect the cameras again.
Click “Finish” to close this window. You can also add cameras later in the setup page.
64
After the wizard installation is done, you will see the Live View page from the
Local Client.
65
Chapter 5. Basic System Settings
5.1. Storage Management
1. To access the information about the drives configured in your Server, click Setup
to bring out VMS Setup window and then select Recording to see and click
Storage option for Storage Manager.
66
2. All available Logical Drives, as well as their sizes, free space, and status will
appear.
Click target drive and then Setting to set the log and location for
saving the video recordings.
3. Click the target drive first and then Settings. In “General” tab, click Check.
4. Choose the RAID level, and then click Create Logical Drive to create the RAID
configuration. The system supports recording to ISCSI and NAS.
67
5. In “IP Storage” tab, you can authenticate targets by clicking CHAP to setup CHAP.
\

Add: Clicking Add and input the required information to add more targets.

Delete: Clicking Delete to delete the selected.

Refresh: Clicking Refresh to refresh.

Target: Click Targets to see the setup result.
6. In “NAS” tab, you can add NAS in as the video storage.
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Clicking Add and input the required information to add NAS as the video storage.
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5.2. Adding Cameras to the Server
Cameras can be added to the Server in two ways: via an automatic scan or by
manually inputting the camera information.
5.2.1. Automatic Scan for Cameras
Right-click on the “Default Group” area to bring out the setting menu and select
Scan For Camera.
1. The system will respond by beginning an automatic scan. Once the scan is
complete, the cameras that can be added to the Server will be displayed.
Information available for each camera will include:
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
Name – The default camera name (Make/Model)

Status – The camera will display New if it has not been added to
this Server, otherwise it will display Assigned.

IP Address

MAC Address

Vendor - Including ACTI, Afreey, AXIS, Arecont, BOSCH, Dahua,
Dynacolor, EDIMAX, EverFocus, HIKVISION, IQinvision, JVC, LG,
Panasonic, Surveon, and ONVIF.

Model
2. To add a camera to the system, check the box by the camera entry. You may
also check the Select All box at the bottom of the window to select all the
cameras found.
Enter the username and password, and press Apply Selected. Click OK to
add the selected cameras to the Server.
The following windows will prompt for validation.
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5.2.2. Manually Adding Cameras
Right-click on the “Default Group” area to bring out the setting menu and select
Add Camera to manually add a camera to the Server.
2. In the camera window fill out the following information:

IP Address

Camera Port – This value will automatically populate with the
default value for the Vendor and Model selected.
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
Vendor - Including Including ACTI, Afreey, AXIS, Arecont, BOSCH,
Dahua, Dynacolor, EDIMAX, EverFocus, HIKVISION, IQinvision, JVC,
LG, Panasonic, Surveon, and ONVIF.

Stream Port – This value will automatically populate with the
default value for the Vendor and Model selected.

User Name – This value is not always required.

Password – This value is not always required.

Camera Name – It is recommended you change this value if you
have more than one camera of this make/model.

Camera Description
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5.3. Setting Recording Schedule
5.3.1. Recording Schedule
Click
to bring out VMS Setup window and select Record and then
Schedule.
1.
The schedule grid corresponds to every hour in the week. Click on one of
the 4 recording methods and then click on the grid area to “paint in” the
method for the corresponding hour.
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2.
Click the Apply button to apply the schedule and OK to exit the dialog.
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5.4. Setting up Live View
An important part of monitoring your surveillance network is to have the right views
so that you will have the optimum viewing angle to discern a situation.
The default view setting is 4x4.
From the Camera List, you can click and drag each camera into separate frames.
The camera output will be displayed in the frame.
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Chapter 6 Live View
Live viewing is a crucial part of any surveillance system. Having the right view can
be the crucial difference between catching an event as it happens and missing it
altogether. VMS provides powerful tools to manage the viewing experience to help
ensure that monitoring personnel are always on top of any event.
6.1. Live View Window Overview
The live view window is split into 10 distinct parts:
1.
Live View / Playback Selection Tabs – Allows users to choose live view
and playback mode.
2.
Camera List – Lists all the connected cameras.
3.
Snapshot – Take a snapshot of the current camera image.
4.
Volume Control – Control the volume.
5.
Microphone – Enable/Disable the microphone functionality.
6.
Live View Control – PTZ functions, including Preset, Auto Pan, and Patrol
for PTZ-enabled cameras.
7.
System Health Diagnosis – Displays RAID problems, disk failure, service
problems, fan/power failures.
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8.
Log - This area contains all the logs. system, video, storage, network
status information.
9.
Details – List all the detailed logs for review, query and export.
10. Alarm – When triggered, the icon will flick with a red colored alarm
.
11. System status - This area contains system, network, camera, recording
status information.
12. Button Area - This area contains the buttons to change views, enter the
full screen mode, go to the next/previous page, go home and auto page
flip between pages.
Full screen mode
Viewing screen modes
Auto page flip between pages
When there are more than 1 live
view page, click these buttons
to go to the next / previous
page.
Select this icon to have better
views for fisheye camera
E-map
Send to the Secondary Display
PAP View
Select according to the way your
fisheye is installed to have a best
viewing result, Ceiling Mount,
Table/Floor Mount or Wall Mount.
The distorted hemispherical
image of the fisheye camera can
be converted into a
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conventional rectilinear
projection
, a split-
window
, a 4 split-
window
with 3 enlarge
windows and 1 original image
window,
an enlarged
window and the original fisheye
view
.
Date and time
Signed in User Account
Logout
About contains version and
product information
Enclosed with the user manual
Setup button
Shutdown button
13. Main View Area – This area contains the actual video feed(s).
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6.2. View Setup
6.2.1. Switching Between Different Screen Divisions
Creating and Using New Screen Divisions
When a view is created, it has a default screen division setting, however when using
the view, it may be useful to change the number of screen divisions. This does not
create a different view, but divides the existing view into a new set of divisions.
To perform this function within the view, simply click the button corresponding to
the view that you want to use. The buttons are located in the area above the main
view window.
After you have clicked on the desired view, the cameras will be divided into
separate pages in the selected view; the formula is 36/selected view number. For
example, a one view will have a 36 pages of views and a 1+5 view will be 36/6, 6
pages of views.
Auto-flipping Pages
When multiple pages of screen divisions exist, you may choose to automatically flip
between the pages by clicking on the
button. Clicking the button again will
end the automatic flip function.
Screen Division Page Use
The page number is displayed to the right of the view buttons. Clicking on the
arrow button to the right of the page number or clicking on the current screen
partition button will scroll through the pages in order. Clicking on the arrow button
to the left of the page number will scroll through the pages in reverse order.
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Fisheye View
Click the Fisheye button in the button area when using a fisheye camera. This will
bring out a selection of views for fisheye camera to have better view results.
Select according to the way your fisheye is installed to have a best viewing result,
Ceiling Mount, Table/Floor Mount or Wall Mount.
Icon
Description
Reference
conventional rectilinear
projection, panorama view
split-window, horizontal
view
4 split-windows: 3 enlarged
view windows and 1 original
fisheye window.
Place the different colored
boxes in the original fisheye
window on the upper right
corner to have detailed
views projected on the other
viewing windows.
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1 enlarged view window and
1 an original fisheye window.
Place the colored box in the
original fisheye window on
the upper right corner to
have a detailed view
projected.
original fisheye view
E-map
Click the E-map button in the button area to open an existing E-map or create an Emap.
When there is an existing E-map, the E-map will be shown as below. You can click
the set camera on the map to see its surroundings. If there is an alarm, the set
camera on the E-map will begin flicking and you can have a better idea where the
event took place.
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When there is no E-map stored, the system will ask you to add an E-map. Follow
the steps below to create an E-map.
1. Prepare layout drawings or a map of the area being surveyed.
2. Click the Add button to bring out the Add Map window.
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3. Click the Browse button to open a windows dialog. Select your map and
click the Open button. The drawing will be stored in the Server.
4. Enter a name for the map in the Map Name field.
5. Click Save. Once successfully added, an E-map node will appear.
6. Go to the Camera List tab to drag and drop the cameras to the desired
location on the E-map to complete the E-map creation.
For camera relocation, click
to select the cameras and then the
selected camera can be moved.
Go to VMS Setup > System > Map Editor in the setup to add another E-map
or any further setups.
Secondary Display
Click the Secondary Display button in the button area when you have the second
monitor, the view will be sent to the secondary display.
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6.3. Functionality Within Views
Right clicking an active window will cause a function list to appear. These are
settings and functions that can be changed within the live-view window.
6.3.1. Digital Zoom
Digital zoom increases the view size without increasing resolution. The digital zoom
function can be used within any panel (even in full screen mode) with the following
steps:
1. Right-click the panel that zoom is required on, and select Digital Zoom to
activate the function. A picture-in-picture showing the whole screen
framed by a yellow box will appear.
2. Use the mouse scroll to zoom into the center of the image. Scrolling forward
will zoom in, scrolling backward will zoom out. Click the corners of the box
and drag to the area of interest. The main picture will show the digitallyzoomed output, while the picture and picture will display the entire view.
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6.3.2. Instant Playback
The instant playback function gives users the ability to instantly playback up to 45
minutes of video. Right-click the video panel that playback is required on, and
select Instant Play > [Time Length] to activate the function. A popup will open
with the desired playback. Time lengths available are dependent on, and will not
exceed the pre-alarm recording time set in Pre/Post Recording .
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The following table explains the buttons:
Snapshot
Audio volume
Time range can be set when viewing the
playback.
Full frame mode
Key frame mode
Saves video clips/Exports selected clips
Clear all the Cue-Ins and Cue-Outs
Set Cue-In marker for clip start
Set Cue-In marker for clip end
Automatic reply the clip.
(From Cue-in to Cue-Out)
Play backwards
Starts video playback
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Pause video playback
Stops video playback.
Jumps to the previous frame
Jumps to the next frame
Jumps to the previous segment
Jumps to the next segment
The play speed can be adjusted from 1x to 8x.
6.3.3. Manual Recording
When recording schedules are set, it may be necessary to manually record a video
stream, even when the schedule does not specify for recording. In this case rightclick the panel that recording is required on, and select Manual Record > [5, 10 or
30 minutes] to activate the function. The camera will record the stream for the
amount of time specified.
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6.3.4. Others
Image Settings
Camera image settings can also be accessed by right-clicking the panel containing
the camera video and selecting Others > Image Settings.
1. Adjust the following sliders to change the camera image:

Brightness – The overall lighting level of the image. This value can
be used to boost or reduce the apparent lighting of the image.

Saturation – The overall color intensity of the image. This value can
be used to boost or reduce overall color intensity.
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
Contrast – The lighting difference between dark and light areas of
the image. This value can be used to boost or reduce apparent
differences in lighting.

Hue – The color cast of the image. This value can be used to
compensate for colored lighting or other color casting.

Sharpness – The edge contrast of the image. This value can be used
to make the picture appear clearer.
2. Click OK to save your changes.
3. Click Copy Settings to have the same settings applied to other cameras.
Once Copy Settings button is clicked, the following window will appear.
Select the cameras you’d like to have the same settings applied to save
time.
Note: Camera Image Settings can also be configured by right-click the camera entry
in the Camera List below the Live View, then click Image > Image.
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Insert
Image overlay
The panel can be replaced with a user overlay.
To overlay an image on top of a panel:
1. Right-click the panel and choose Others > Insert > Image. The system will
prompt you to choose an image file.
2. Choose an image file, valid image types are JPEG, BMP, TIF, PNG. Click Open
to open the file.
3. The image will be displayed in the panel. Click the red X in the top-right
corner to close the image.
HTML Overlay
The HTML overlay function allows simple integration of web applications in the VMS
by replacing one or more panels of the screen with an active browsing window. To
overlay an HTML form or website on top of a panel:
1. Right-click the panel and choose Others > Insert > HTML.
2. In the field, enter a URL or the path containing the HTML form. You may
also choose to click Browse and choose an HTML file.
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3. The HTML or website will be displayed in the panel. Click the red X in the
top-right corner to close the image.
Send to Large Channel
When the view with different sizes is selected, views in smaller divisions can be
switched to the larger division. To perform this action, right-click the panel
corresponding to the camera and choose Others > Send to Large Channel.
Reconnect
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In some cases it may be necessary to manually reset the connection to a camera.
To perform this action, right-click the panel corresponding to the camera and
choose Others > Reconnect.
Remove the Camera
The Cameras can be removed by clicking Others > Remove Camera.
Keep Video Length-Width Ratio / Resize to Fit Window
The image can be set as the length-width ratio or resize to fit window by clicking
Others > Keep Video Length-Width Ratio / Resize to Fit Window.
Object Counting (can only be set via remote client)
Object Counting result can be displayed (if it has been set) by clicking Others >
Object Counting.
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6.4. Full Screen View
6.4.1. Entering Full Screen View
From any view, you can switch to full screen mode by clicking on the full screen
button located above the main viewing window. Optionally you may also choose to
view a single frame in full screen mode by double clicking on the frame.
6.4.2. Exiting Full Screen Mode
To exit full screen mode, hit the ESC key on your keyboard.
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Chapter 7. Server Setup
This section deals with Server setup procedures.
7.1. Server Settings
7.1.1. General Server Settings
The following sections deal with Server settings that can be configured under the
Server Settings menu.
1. Click
to bring out VMS Setup window and select System and then select
General Server Settings.
2. A tabbed window will appear providing the following configuration tabs: Storage
Quota and Time Settings.
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 Storage Quota
In the Minimum Free Space field, the Minimum space required for storage is
shown. The storage will be last for 30 days. Click on the items in the Position
section and use the Up and Down buttons to change the storage priorities.
 Time Setup
To set the server time click on the number you wish to change and enter a
value. Click OK to preserve the setting. The default time is set according to
the real-time clock on server.
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 Time Synchronize
To synchronize the system time with the external server, check the
option ”Automatically synchronize time with external server” to enable this
functionality. And input the IP address of the external server in the External
Server field.
Check the option “Make this NVR as an NTP server” to enable this functionality.
And check the option “Apply to all camera” to make this NVR as an NTP server
and to have camera time and NVR time synchronized.
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7.1.2. To perform Notification Setting
1. Click
to bring out VMS Setup window and select Alarm and then
select Email Notification or SMS Notification.
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2. Click Email Notification tab to continue.
SSL: Tick this option to enable SSL (Secure Sockets Layer) and to enhance
security.
Server Address: You may either enter the URL (such as smtp.abc.com) or IP
address of the SMTP server that the Server will use to deliver E-mail
notifications. The SMTP server configured here must support Unicode
Transformation Format-8 (UTF-8) encoding.
E-mail Receiver: Enter one or more E-mail addresses in the Recipients:
field. These address(es) will receive notifications from the Server. Multiple
addresses can be entered by separating individual addresses with semi colons “;”.
E-mail Sender: Enter a valid E-mail address in the field. This address will be
the default sender listed in E-mails sent from the Server.
Need Account Check: Tick this option to check.
Username: Enter the user name for the Server email account in the
Username field.
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Password: Enter the password for the Server email account in the Password
field.
(Optional) Click Test to send a test message to the E-mail addresses listed.
Conditions: Select a condition from the dropdown list to send out an email
notification.
E- Mail Title: Enter the subject of your notification E-mails, e.g., Serverxxxsite1notification in the field.
E- Mail Content: Enter a short message in the large field to describe the
Server or a surveillance network.
3. Click the SMS Notification to continue.
Contact Number: Enter the phone numbers that will receive SMS
notifications. Be sure to include the area code, e.g., “86”, in front of phone
numbers. Use commas, “,” to separate individual phone numbers.
(Optional) If a SIM PIN is required, enter the PIN code in the PIN field. Note
that applying incorrect PIN code may disable your SIM card.
Note: To change the PIN code, remove the SIM card from your GSM modem. Use
a cell phone to change the PIN code and then re -install SIM card into the
GSM modem. Changing PIN codes is not recommended because a
configuration failure may disable your SIM card.
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SMS Content: Type a simple description to include in the outgoing SMS
messages
(Optional) Click Test to send a test message to the phone numbers listed.
Click the Apply button to apply the changes.
Click the OK button to exit E-mail/SMS settings.
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7.1.3. Scheduling Recording
Click
Schedule.
102
to bring out VMS Setup window and select Recording and then
The schedule grid corresponds to every hour in the week. Click on one of the 2
recording methods and then click on the grid area to “paint in” the method for
the corresponding hour.
1.
Click OK to save the settings and exit the dialog.
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7.1.4. Storage Management
1. To access the information about the drives configured in your Server, click
to bring out VMS Setup window and then select Recording to see and click
Storage option for Storage Manager.
2. All available Logical Drives, as well as their sizes, free space, and status will
appear.
Click target drive and then Setting to set the log and location for
saving the video recordings.
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3. Click the target drive first and then Settings. In “General” tab, click Check.
4. Choose the RAID level, and then click Create Logical Drive to create the RAID
configuration. The system supports recording to ISCSI and NAS.
5. In “IP Storage” tab, you can authenticate targets by clicking CHAP to setup CHAP.
\
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
Add: Clicking Add and input the required information to add more targets.

Delete: Clicking Delete to delete the selected.

Refresh: Clicking Refresh to refresh.

Target: Click Targets to see the setup result.
6. In “NAS” tab, you can add NAS in as the video storage.
Clicking Add and input the required information to add NAS as the video storage.
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7.1.5. Pre/Post Recording
Video streams are constantly processed and cached in memory. The Server can
trace back and preserve video/images from several minutes before and after the
occurrence of an alarm.
Click
to bring out VMS Setup window and select Recording and then select
Pre/Post Recording .
The following pop-up window will appear:
In each of the boxes enter values for the Pre and Post Recording times from 1 to
300 seconds (default is 300 seconds). Click the OK button to finish the process.
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7.1.6. Individual Schedule
Schedules can be set for individual camera. Click
to bring out VMS Setup
window and select Recording and then select Individual Schedule.
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The following pop-up window will appear:
The schedule grid corresponds to every hour in the week. Click on one of the 2
recording methods and then click on the grid area to “paint in” the method for the
corresponding hour. Click OK to save the settings and exit the dialog.
Click Copy Settings to have the same settings applied to other cameras.
Once Copy Settings button is clicked, the following window will appear. Select the
cameras you’d like to have the same settings applied to save time.
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Chapter 8. Camera Setup
This section deals with Camera setup procedures. These options can be accessed by
right-clicking the Camera entry in the Camera List below the Live View.
8.1. Adding Cameras
Cameras can be added to the Server in two ways: via an automatic scan or by
manually inputting the camera information.
8.1.1. Automatic Scan for Cameras
To begin an automatic scan for cameras:
Right-click on the Default Group to bring out the setting menu and select Scan for
Cameras.
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1. The system will respond by beginning an automatic scan. Once the scan is
complete, the cameras that can be added to the Server will be displayed.
Information available for each camera will include:

Status – The camera will display New if it has not been added to
this Server, otherwise it will display Assigned.

Camera Name – The default camera name (Make/Model)

Vendor - Including ACTI, Afreey, AXIS, Arecont, BOSCH, Dahua,
Dynacolor, EDIMAX, EverFocus, HIKVISION, IQinvision, JVC, LG,
Panasonic, Surveon, and ONVIF.

Model

IP Address

Username

Password

Http Port

Stream Port

MAC Address
2. To add a camera to the system, check the box by the camera entry. You may
also check the Select All box at the bottom of the window to select all the
cameras found.
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Enter the username and password, and press Apply Selected. Click OK to
add the selected cameras to the Server.
3. (Optional) Double-click any camera entry to bring up the camera detail
page. From this page you may change the following information:

IP Address – Changing this value will affect connectivity.

Camera Port – The web access port, default is 80.

Vendor – Changing this value will affect connectivity.

Model – Changing this value will affect connectivity.

Stream Port – Default is 6002.

User Name – This value is not always required.

Password – This value is not always required.

Information

Camera Name – It is recommended you change this value if you
have more than one camera of this make/model.

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Camera Description
8.1.2. Manually Adding Cameras
To manually add a camera to the Server:
Right-click on the camera to bring out the setting menu and select Add
Camera.
2. In the camera window fill out the following information:

IP Address – Changing this value will affect connectivity.
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
Camera Port – The web access port, default is 80.

Vendor – Changing this value will affect connectivity.

Model – Changing this value will affect connectivity.

Stream Port – Default is 6002.

User Name – This value is not always required.

Password – This value is not always required.

Information

Camera Name – It is recommended you change this value if you
have more than one camera of this make/model.

Camera Description
8.1.3. Managing Group
To edit, add, and delete a group, click
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to bring out the editing window.
Add a group
1. Use the Shift button on the keyboard to select multiple cameras from the
Default Group.
2. Click Add Group to add the selected ones as a group.
3. The system will ask for a group name. Input a group name and click OK.
Rename the group
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1. To rename a group, click
on the group you’d like to rename to bring out
the editing window.
2. Input a new group name and click OK.
Delete the group
1. To rename a group, click
on the group you’d like to delete.
8.1.4. Search camera
Input the query in the search box and click
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to search from the added cameras.
8.2. Camera General Settings
8.2.1. General Camera Settings
Camera general settings include network connectivity settings, as well as basic
camera name, description and icon settings.
1. Right-click the camera entry and select Camera Settings > General Camera.
Or click
to bring out VMS Setup window and select Camera and then select
General Camera.
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Select a specific camera for general setting.
There are two ways to specify the IP address for the camera.

If you wish to automatically assign an IP address to the camera,
use DHCP services.

If you wish to assign a fixed IP, select Fixed IP Address, and
provide an IP address for the camera in the IP Address field. The
Subnet Mask will be shown together with the IP address.
1. You may continue by editing any of the following options:

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Subnet Mask – a logically visible subdivision of an IP network.

Camera Port – This value will automatically populate with the
default value for the Vendor and Model selected.

Stream Port – This value will automatically populate with the
default value for the Vendor and Model selected.

Camera Name – It is recommended you change this value if you
have more than one camera of this make/model.

Camera Description
2. Click OK to save your changes.
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8.2.2. Edit Camera
1. Right-click the camera entry and select Camera Settings > Edit Camera for
settings to the selected camera.
Or click
Camera.
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to bring out VMS Setup window and select Camera and then select Edit
Select a specific camera for editing.
2. In the Permissions section, enter a valid username in the User Name field and
password in the Password field.
Note: The system will not perform an active check on the username and
password. Setting an incorrect username or password may affect camera
connectivity and configurability.
3. Changing the Camera Model and Vendor
In certain situations it may be necessary to change the Vendor or Model
information for the camera. To perform this operation:
3.1. Select the new Vendor and Model from the respective drop-downs.
3.2. Click OK to save your changes.
Note: Setting an incorrect vendor or model may affect camera connectivity.
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8.2.3. OSD Settings
On cameras with OSD capabilities, these capabilities can be configured within the
server. To configure the information for the on-screen display:
1. Right-click on the specific camera and select Camera Settings > OSD to bring
out the OSD settings menu.
Or click
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to bring out VMS Setup window and select Camera and then select OSD.
Select a specific camera for OSD settings.
2. Choose any of the following options:

Show Name - Displays the input text on video.

Show Date – Displays the camera date.

Show Time – Displays the camera time.

Click Copy Settings to have the same settings applied to other
cameras.
3. Once Copy Settings button is clicked, the following window will appear. Select
the cameras you’d like to have the same settings applied to save time.
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8.2.4. Privacy Mask Settings
Privacy masks can be added on the video:
1. Right-click on the specific camera and select Camera Settings > Mask to bring
out the privacy mask settings menu.
Or click
to bring out VMS Setup window and select Camera and then select
Mask.
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Select a specific camera for Privacy Mask settings.
1. Click the New Region button to create a new privacy mask overlay,
denoted by a border.
2. Click and drag the overlay to move the overlay around the screen. Click
and drag one of the six dots on the border to resize and reshape the
overlay. If multiple windows are present, the window being edited will
have a red border.
3. Repeat these steps to create up to three windows. Click OK to save the
privacy mask.
The masked areas will be shown in black on the live view screen after the
mask is saved.
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8.3. Camera Image and Quality Settings
8.3.1. Camera Image Settings
To configure camera image settings:
Right-click the specific camera entry and click Image > Image.
Or click
to bring out VMS Setup window and select Camera and then select
Image.
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Select a specific camera for image settings.
Note: You must be logged into the camera before changing settings or else the
operation will fail.
1. Adjust the following sliders to change the camera image:

Brightness – The overall lighting level of the image. This value can
be used to boost or reduce the apparent lighting of the image.

Saturation – The overall color intensity of the image. This value can
be used to boost or reduce overall color intensity.
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
Contrast – The lighting difference between dark and light areas of
the image. This value can be used to boost or reduce apparent
differences in lighting.

Hue – The color cast of the image. This value can be used to
compensate for colored lighting or other color casting.

Sharpness – The edge contrast of the image. This value can be used
to make the picture appear clearer.
2. Click OK to save your changes.
3. Click Copy Settings to have the same settings applied to other cameras.
Once Copy Settings button is clicked, the following window will appear. Select
the cameras you’d like to have the same settings applied to save time.
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8.3.2. Advanced Video Settings
1. Right-click the specific camera entry in the Camera List below the Live View,
then click Image > Advanced Video.
Or click
to bring out VMS Setup window and select Camera and then select
Advanced Camera.
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Select a specific camera for advanced camera settings.
Note: You must be logged into the camera before changing settings or else the
operation will fail.
2. Select a video encoding method from the Encoding Method drop-down.
Encoding methods will vary by camera type, but common ones include:

MJPEG

H264
3. Select a video resolution from the Resolution drop-down. Supported
resolutions will vary by camera.
4. Select the Select the maximum video frame rate from the Maximum Frame
Rate drop-down.
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5. From the Quality section, choose one of the following:

Fixed Bitrate – The camera image quality will be adjusted within a
fixed bitrate selected in the dropdown. Dropdown values will vary
by camera.

Fixed Quality – The camera bitrate will be adjusted to meet the
quality selected in the dropdown. Dropdown values will vary by
camera.
6. Click Copy Settings to have the same settings applied to other cameras.
Once Copy Settings button is clicked, the following window will appear. Select
the cameras you’d like to have the same settings applied to save time.
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8.4. VI Setup
1. Right-click the specific camera entry in the Camera List below the Live View,
then click VI Setup.
Or click
to bring out VMS Setup window and select VI.
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Select a specific camera for VI Setup.
8.4.1. Camera Motion Detection
Camera motion detection involves using the camera hardware to analyze the video
feed and detect motion in specified areas.
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Configuring and Editing Detection Windows
To configure a new detection window:
1. Right click the camera entry in the Camera List below the Live View, and
click VI Setup > Camera Motion Detection.
Note: You must be logged into the camera before changing settings or else the
operation will fail.
2. If a new window is desired, enter a name in the New Window Name field
and click the New button. Up to 3 detection windows can be set for
each camera. The current window will be highlighted.
3. Click and drag the window border of a window to resize or reshape the
window.
4. Click the interior of a window to drag it to the desired position.
5. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Percentage - Adjusts the amount of the window that must change
before an event is triggered.
6. Click Apply to save the changes and OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1.
Right click the camera entry in the Camera List below the Live View,
then highlight and click the VI Setup > Camera Motion Detection
option.
2.
Click the X at the top right corner of the window to delete the window.
3.
Click OK to save the changes and exit the popup.
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8.4.2. General Motion Detection
Automatically detect the moving target entering the security area. When it moves, an
alarm will be triggered.
Enabling or Disabling a Detection
1. Right-click the camera entry in the Camera List below the Live View, then
highlight and click the VI Setup > General Motion Detection option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
Configuring and Editing Detection Windows
1. Right-click the camera entry in the Camera List below the Live View, and
click VI Setup > General Motion Detection.
2. If a new window is desired, click the New Region button to create a new
window. Up to 3 detection windows can be set for each camera. The current
window will be highlighted with a green border.
3. Click and drag the white dots along window border of a window to resize or
reshape the window.
4. Click the interior of a window to drag it to the desired position.
5. Adjust the sliders: (Settings will be applied to all existing windows)
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
Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Trigger Threshold - Adjusts the amount of change allowed before
and event is triggered.
6. Click OK to save the changes and exit the popup.
Testing Detection Windows
1. Right-click the camera entry in the list of the Live View, then highlight and
click the VI Setup > General Motion Detection option.
2. Click Save Reference Image to have a reference image saved and the
system will use this saved image to compare with the live recording image
to see if there is any different; when the 2 images are different, the alarm
will be triggered.
3. Click the Begin Simulation button enable test detection. During testing a
red border will appear around any moving objects detected.
4. Click End Simulation to end the simulation.
5. Click OK to exit the popup.
Deleting a Detection Window
1. Right-click the camera entry in the Camera List below the Live View, then
highlight and click the VI Setup > General Motion Detection option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
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8.4.3. Tampering Detection
Tampering detection involves using the software to determine when the camera has
been improperly moved or redirected.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Camera List below the Live View, then
highlight and click the VI Setup > Tampering Detection option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
Configuring Tampering Detection
To configure a new detection window:
1. Right-click the camera entry in the Camera List below the Live View, and
click VI Setup > Tampering Detection.
2. Adjust the sliders:

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Trigger Threshold - Adjusts the amount of change allowed before
an event is triggered.
3. Click OK to save the changes and exit the popup.
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Testing Tampering Detection
To test a detection window:
 Right-click the camera entry in the Camera List below the Live View, then
highlight and click the VI Setup > Tampering Detection option.
 Click Save Reference Image to have a reference image saved and the
system will use this saved image to compare with the live recording image
to see if there is any different; when the 2 images are different, the alarm
will be triggered.
 Click the Begin Simulation button enable test detection. During testing a
red border if tampering is detected.
 Click End Simulation to end the simulation.
 Click OK to exit the popup.
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8.4.4. Forbidden Area Detection
Forbidden area detection involves using the software to analyze the video feed and
immediately detect any object in specified areas.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Camera List below the Live View, then
highlight and click the VI Setup > Forbidden Area Detection option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Camera List below the Live View, and
click VI Setup > Forbidden Area Detection.
2. If a new window is desired, select Define Detection Zone and click the New
Region button to create a new window. Up to 3 detection windows can be
set for each camera. The current window will be highlighted with a border.
3. Click and drag the white dots along window border of a window to resize or
reshape the window.
4. Click the interior of a window to drag it to the desired position.
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5. If an object size has not yet been defined, select Define Object and click
the New Region button to create an object box.
6. Click and drag the corners of the object box to define the minimum size of
objects that will be detected.
7. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Interval - Adjusts how much time between each check of the
forbidden area.
8. Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Camera List below the Live View, then
highlight and click the VI Setup > Forbidden Area Detection option.
2. Click Save Reference Image to have a reference image saved and the
system will use this saved image to compare with the live recording image
to see if there is any different; when the 2 images are different, the alarm
will be triggered.
3. Click the Begin Simulation button enable test detection. During testing a
red border will appear around any objects detected in the forbidden area.
4. Click End Simulation to end the simulation.
5. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Camera List below the Live View, then
highlight and click the VI Setup > Forbidden Area Detection option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
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8.4.5 Intrusion Detection
Intrusion detection involves using the software to analyze the video feed and detect
intrusion larger than a certain size.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Camera List below the Live View, then
highlight and click the VI Setup > Intrusion Detection option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Camera List below the Live View, and
click VI Setup > Intrusion Detection.
2. If a new window is desired, select Define Detection Zone and click the New
Region button to create a new window. Up to 3 detection windows can be
set for each camera. The current window will be highlighted with a border.
3. Click and drag the white dots along window border of a window to resize or
reshape the window.
4. Click the interior of a window to drag it to the desired position.
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5. If an object size has not yet been defined, select Define Object and click
the New Region button to create an object box.
6. Click and drag the corners of the object box to define the minimum size of
the intrusion that will be detected.
7. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration (Sec) - Adjusts how much time an object is missing before
an event is triggered.
8. Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Camera List below the Live View, then
highlight and click the VI Setup > Intrusion Detection option.
2. Click Save Reference Image to have a reference image saved and the
system will use this saved image to compare with the live recording image to
see if there is any different; when the 2 images are different, the alarm will
be triggered.
3. Click the Begin Simulation button enable test detection. During testing a
red border will appear if any intrusion found.
4. Click End Simulation to end the simulation.
5. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Camera List below the Live View, then
highlight and click the VI Setup > Intrusion Detection option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
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8.4.6. Virtual Fence
Virtual fence involves using the software to create a fence-crossing detection of the
demanding object.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1.
Right-click the camera entry in the Camera List below the Live View, then
highlight and click the VI Setup > Virtual Fence option.
2.
Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3.
Click OK to save the changes and exit the popup.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Camera List below the Live View, and
click VI Setup > Virtual Fence.
If a new window is desired, select Directions and click the New Region
button to create a new window. The current window will be highlighted with
a one/two-way arrow (blue means “in”, green means out”)
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2. Click and drag the white arrows along the window border around the
one/two-way arrow to resize the space between the fences/adjust the
length of the fences.
3. Turn the window border with the orange arrow to change the directions of
the fences.
4. If an object size has not yet been defined, select Define Object and click
the New Region button to create an object box.
5. Click and drag the corners of the object box to define the minimum size of
the fence-crossing objects that will be detected.
6. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration (Sec) - Adjusts how much time between each check for the
fence-crossing.
7. Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Camera List below the Live View,
then highlight and click the VI Setup > Virtual Fence option.
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2. Click Save Reference Image to have a reference image saved and the
system will use this saved image to compare with the live recording
image to see if there is any different; when the 2 images are different,
the alarm will be triggered.
3. Click the Begin Simulation button enable test detection. During testing
a red border will appear if a object goes missing.
4. Click End Simulation to end the simulation.
5. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Camera List below the Live View,
then highlight and click the VI Setup > Virtual Fence option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
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8.4.7. Missing Object Detection
Missing object detection involves using the software to analyze the video feed and
detect missing objects larger than a certain size.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Camera List below the Live View, then
highlight and click the VI Setup > Missing Object Detection option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Camera List below the Live View, and
click VI Setup > Missing Object Detection.
2. If a new window is desired, select Define Detection Zone and click the New
Region button to create a new window. Up to 3 detection windows can be
set for each camera. The current window will be highlighted with a red
border.
3. Click and drag the white dots along window border of a window to resize or
reshape the window.
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4. Click the interior of a window to drag it to the desired position.
5. If an object size has not yet been defined, select Define Object and click
the New Region button to create an object box.
6. Click and drag the corners of the object box to define the minimum size of
the missing objects that will be detected.
7. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration (Sec) - Adjusts how much time an object is missing before
an event is triggered.
8. Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Camera List below the Live View, then
highlight and click the VI Setup > Missing Object Detection option.
2. Click Save Reference Image to have a reference image saved and the
system will use this saved image to compare with the live recording image to
see if there is any different; when the 2 images are different, the alarm will
be triggered.
3. Click the Begin Simulation button enable test detection. During testing a
border will appear if a object goes missing.
4. Click End Simulation to end the simulation.
5. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Camera List below the Live View, then
highlight and click the VI Setup > Missing Object Detection option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
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8.4.8. Foreign Object Detection
Foreign object detection involves using the software to analyze a video feed and
detect objects that do not belong.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Camera List below the Live View, then
highlight and click the VI Setup > Foreign Object Detection option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Camera List below the Live View, and
click VI Setup > Foreign Object Detection.
2. If a new window is desired, select Define Detection Zone and click the New
Region button to create a new window. Up to 3 detection windows can be
set for each camera. The current window will be highlighted with a border.
3. Click and drag the white dots along window border of a window to resize or
reshape the window.
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4. Click the interior of a window to drag it to the desired position.
5. If an object size has not yet been defined, select Define Object and click
the New Region button to create an object box.
6. Click and drag the corners of the object box to define the minimum size of
objects that will be detected.
7. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration - Adjusts the amount of time before an object triggers an
event.
Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Camera List below the Live View, then
highlight and click the VI Setup > Foreign Object Detection option.
2. Click Save Reference Image to have a reference image saved and the
system will use this saved image to compare with the live recording image
to see if there is any different; when the 2 images are different, the alarm
will be triggered.
3. Click the Begin Simulation button enable test detection. During testing a
red border will appear around any foreign objects detected.
4. Click End Simulation to end the simulation.
5. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Camera List below the Live View, then
highlight and click the VI Setup > Foreign Object Detection option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
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8.4.9. Tailgating Detection
This functionality is currently available for remote client only.
Tailgating detection involves using the software to analyze the video feed and
detect a tailgating object crossing over the restricted area.
Note: Tailgating Detection can also be configured by clicking Camera List > Video
Analytics > Tailgating Detection in the VMS Console.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Device Browser, and click VI Setup >
Tailgating Detection.
2. If a new window is desired, select Define Dividing Line and click the New
Region button to create a new dividing line. Only 1 dividing line can be set
for each camera.
3. Click and drag the created dividing line to the desire position and direction.
4. If an object size has not yet been defined, select Define Object and click
the New Region button to create an object box.
5. Click and drag the corners of the object box to define the minimum size of
the objects that will be detected.
6. Adjust the sliders: (Settings will be applied to all existing windows)
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
Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Waiting Time (Sec) - Adjusts how much time an object is tailgating
before an event is triggered.
7. Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight and click
the VI Setup > Tailgating Detection option.
2. Click the Begin Simulation button enable test detection. During testing a
red border will appear if any intrusion found.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Dividing Line
To delete a new dividing line:
1. Right-click the camera entry in the Device Browser, then highlight and click
the VI Setup > Tailgating Detection option.
2. Highlight the dividing line.
3. Click the Clear button to delete the line.
4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Device Browser, then highlight and click
the VI Setup > Tailgating Detection option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
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8.4.10. Go In/Out Detection
This functionality is currently available for remote client only.
Go in/out detection involves using the software to analyze the video feed and
detect a go in/out object crossing over the restricted area.
Note: Go In/Out Detection can also be configured by clicking Camera List > Video
Analytics > Go In/Out Detection in the VMS Console.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Device Browser, and click VI Setup > Go
In/Out Detection.
2. If a new window is desired, select Define Detection Zone and click the New
Region button to create a new window. Only 1 detection window can be set
for each camera.
3. Click and drag the white dots along window border of a window to resize or
reshape the window.
4. Click the interior of a window to mark the restricted line; once clicked, the
clicked line will turn red.
The red lines are the boundaries.
Up to 8
boundaries can be set.
5. If an object size has not yet been defined, select Define Object and click
the New Region button to create an object box.
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6. Click and drag the corners of the object box to define the minimum size of
the objects that will be detected.
7. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration (Sec) - Adjusts how much time an object is missing before
an event is triggered.
8. Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight and click
the VI Setup > Go In/Out Detection option.
2. Click the Begin Simulation button enable test detection. During testing a
red border will appear if any intrusion found.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Device Browser, then highlight and click
the VI Setup > Go In/Out Detection option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Device Browser, then highlight and click
the VI Setup > Go In/Out Detection option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
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8.5. PTZ Settings
In cameras equipped with any combination of pan, tilt or zoom (PTZ) functionality,
these settings are used to configure the PTZ functions.
8.5.1. PTZ Settings
The PTZ settings deal with the software PTZ control panel. These settings adjust
how much the camera will pan, tilt, zoom, and focus with each control panel input.
Note: You must be logged into the camera before changing settings or else the
operation will fail.
1. Right-click the specific camera with the PTZ functionality and click PTZ
Setup > PTZ.
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Or click
to bring out VMS Setup window and select Camera and then select PTZ.
Select a specific camera for advanced camera settings.
Note: You must be logged into the camera before changing settings or else the
operation will fail.
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2. Adjust the following sliders to increase and decrease the following
speeds: (The higher the value, the higher the speed) Unsupported
features on specific cameras will be grayed out.

Auto Pan Speed – The speed which the camera will pan between
the mechanical stops when the Auto Pan function is activated.

Pan Speed – The distance the camera will pan to each side.

Tilt Speed – The distance the camera will tilt up and down.

Zoom Speed - The distance the camera will zoom near or far.

Focus Speed - The amount the camera will focus forward or
backward.
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8.5.2. PTZ Preset Settings
Certain preset pan/tilt/zoom values can be saved in order to move the camera
quickly to a point of interest. To configure camera PTZ preset settings, right-click
the specific camera with the PTZ functionality, then highlight and click PTZ Setup
> Preset option.
Or click
Preset.
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to bring out VMS Setup window and select Camera and then select
Select a specific camera for advanced camera settings.
Note: You must be logged into the camera before changing settings or else the
operation will fail.
The popup will display the camera output, as well as a Position Setting pad.
Note: You must be logged into the camera before changing settings or else the
operation will fail.
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Adding a Preset
1. Use the directional pad to move the camera view. Use the center “home”
button to return the camera to the default zeroed view.
2. Once the camera reaches the point where a preset is desired, type a name
into the Preset Point Name field.
3. Click the Add a preset point to add the preset to the list. Click OK exit the
menu, or you may continue to add/delete additional presets.
Deleting a Preset
To delete a preset, simpy highlight the preset and click the Delete button. Click
the Yes button to confirm deletion. Click OK exit the menu, or you may continue to
add/delete additional presets.
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8.5.3. PTZ Patrol Settings
In cameras with PTZ functionality, one camera can be used to survey a large area.
This can be done automatically using the patrol functionality. This function
basically moves the camera between preset points in a fixed pattern. To configure
camera patrol settings:
1. Right-click the specific camera with the PTZ functionality, highlight and
click the PTZ Setup > Patrol.
Or click
to bring out VMS Setup window and select Camera and then select
Preset.
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Note: You must be logged into the camera before changing settings or else the
operation will fail.
Select a specific camera for advanced camera settings.
Note: You must be logged into the camera before changing settings or else the
operation will fail.
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1. On the right side of the popup there will be a list of preset points that are
defined for the camera. Use the >> button to add the points to the patrol
list in the order that they are to be viewed. Points can also be removed by
highlighting them and clicking on the << button.
2. Select the length of time the camera will dwell at each preset point before
continuing from the Dwelling Time (Sec) dropdown.
3. Select one of the following:

Stop Time – The camera will stop the number of minutes specified
in the box between patrol sessions.

Continuous Patrol – The camera will not stop between patrol
sessions.
4. Check the Active box to activate the patrol list.
5. Click the OK button to save the patrol list and exit the popup.
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8.5.4. On-screen PTZ Controls
Cameras equipped with Pan-Tilt-Zoom functionality can be controlled directly
within the local client software. These controls can be seen in the live view screen.
Once your mouse hovers over the gray index marked by a red box below, you’ll see
a PTZ panel. Use the PTZ panel to perform PTZ related functionalities.
Note: (1) The camera to be controlled must be selected by highlighting it (clicking
its output window) in the main view window.
8.5.5. Directional Pad
Pan and Tilt
The pan and tilt functionalities can be controlled with the directional pad.
Clicking the right or left arrow will pan the camera by one step in the direction
clicked. Clicking the up or down arrow will tilt the camera by one step in the
direction clicked. Clicking diagonal arrows will combine the pan and tilt action of
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the adjacent arrows. Clicking on the Home icon, located at the center of the pad,
will re-center the camera.
8.5.6. Functional Buttons
Home
One position can be set as the Home position. Click on Home button to go to the
Home position. Clicking on the Home button will re-center the camera.
Preset
The camera may have preconfigured viewpoints, or presets configured. To switch to
one of these presets, click the Preset button and select the preset.
Auto Pan
The camera will start or stop pan between the mechanical stops.
Patrol
In cameras with PTZ functionality, one camera can be used to survey a large area.
This can be done automatically using the patrol functionality.
Zoom
The zoom on a camera can be controlled with the + and – buttons located inside the
direction pad. Pressing the + button will increase zoom distance by 1 step. Pressing
the – button will decrease zoom distance by one step.
Focus
The focus on a camera can be controlled with the + and – buttons located beside
the Focus box. Pressing the + button will increase focus distance by 1 step. Pressing
the – button will decrease focus distance by one step.
ESC
Use ECS button to go back to the original view.
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8.6. Deleting a Camera
1. Right-click the camera entry you wish to remove to bring out the options
popup. Highlight and click the Delete Camera option.
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8.7. Optimizing a Camera
Optimizing the camera resets the camera so that it will correspond to the settings
on the Server. To perform this operation:
1. Right-click the camera entry you wish to remove to bring out the options
popup. Highlight and click the Optimize option.
Or click
to bring out VMS Setup window and select Camera and then select
Optimize.
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Select a specific camera for advanced camera settings.
Note: You must be logged into the camera before changing settings or else the
operation will fail.
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Chapter 9. Alarms and Events
This section will guide the user through the detection setup and digital Inputs for
detecting alarm conditions, the setup of digital outputs and alarm popups and
notifications, as well as the setup of alarm rules and schedules.
9.1. Alarm Rules
VMS Client provides robust alarm handling features.
To access these features click
to bring out VMS Setup window and select Alarm
and then Rules.
In the Alarm Rules, you can combine the alarm trigger conditions with action items
such as event notification, video recording, and/or camera movements. Multiple
alarm rules can be created using the following elements:
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Alarm handling in the VMS is divided into 4 distinct phases:
1. Rule: An alarm rule combines conditions with corresponding actions.
2. Condition: The condition is the triggering event for the alarm such as
Motion/Video loss/Sensor Input/Clock Alarm, etc.
3. Action: Specifies steps and actions that can be undertaken when an alarm is
triggered.
4. Schedule: Allows the user to schedule the application of specific alarm rules.
This is useful in cases such as applying rules to non-office hours.
9.1.1. Adding an Alarm Rule
1. Click the New button.
2. Enter a short description for the new rule in the Add Rule field.
3. Choose conditions and actions. Click the …... button in the alarm field to
set up a schedule for the rule. These selections are described in the
following sections.
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4. Click the Save button to save the rule.
Conditions
The follow alarm conditions can be set to trigger the alarm:
When configuring a camera, a detection area can be specified for the following
detections: General Motion Detection / Foreign Object Detection / Forbidden Area
Detection / Intrusion Detection / Go In/Out Detection / Missing Object Detection /
Tampering Detection / Camera Motion Detection / Virtual Fence / Tailgating
Detection.
After the detection area is specified, detection can be activated and an alarm
handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with General
Motion Detection active.
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From this menu, click the checkboxes next to the cameras that have General
Motion Detection configured. Optionally, check the All Cameras check box to use
all the cameras available. Click the OK button to exit the menu.
Sensor Input
The alarm is triggered by a sensor input. For example this may include doorway
entry sensors that are connected to the camera system. Clicking on the Detail
button will pull up the Sensor Input Settings menu, listing all the cameras. From
this menu, click the checkboxes next to the cameras that will be used to trigger the
Alarm. Optionally, check the All Cameras check box to use all the cameras
available. Click the OK button to exit the menu.
Clock Alarm
When a preset time is reached, the alarm is triggered. The Clock Alarm is triggered
only on the day it is configured. Clicking on the Detail button will pull up the Clock
Alarm menu.
From this popup select the hour and minute the alarm will be triggered. Click the
OK button to exit the menu.
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Disk Error
The alarm is triggered when a disk drive failure occurs.
Video Loss
When video input is lost, the alarm is triggered. Clicking on the Details button will
pull up the Video Loss Settings menu, listing all the cameras. From this menu, click
the checkboxes next to the cameras that will be used to trigger the Alarm.
Optionally, check the All Cameras check box to use all the cameras available. Click
the OK button to exit the menu.
Actions
The following alarm actions can be taken when the alarm is triggered:
Event Log
The system issues event messages when the alarm is triggered.
PTZ Control
When the alarm is triggered, a Pan-Tilt-Zoom action can be set to slew the camera
to a particular position. For example, clicking on the Action button brings up the
PTZ Action Settings menu. In this menu:
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1.
Choose a camera from the list.
2.
Select a preset point from the Pan to Preset dropdown that the camera
will pan to.
3.
Select the preset that the camera will return to from the Restore Presets
dropdown.
4.
Specify a duration that the camera will stay at the Pan to Action preset
before returning to the Restore to Preset using the Duration slider. Click
Apply to save the settings.
5.
Click OK to exit the menu.
Recording Controls
When the alarm is triggered, the system records video onto the storage. Clicking on
the Action button will pull up the Recording Settings menu.
Use the checkboxes within to select cameras that will be recorded. Optionally,
check the All Cameras check box to use all the cameras available. Click the OK
button to exit the menu.
E-Mail
When the alarm is triggered, an E-Mail will be sent. Checking this option will
bring up the E-mail Settings menu.
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SSL: Tick this option to enable SSL (Secure Sockets Layer) and to enhance
security.
Server Address: You may either enter the URL (such as smtp.abc.com) or IP
address of the SMTP server that the Server will use to deliver E-mail
notifications. The SMTP server configured here must support Unicode
Transformation Format-8 (UTF-8) encoding.
E-mail Receiver: Enter one or more E-mail addresses in the Recipients:
field. These address(es) will receive notifications from the Server. Multiple
addresses can be entered by separating individual addresses with semi colons “;”.
E-mail Sender: Enter a valid E-mail address in the field. This address will be
the default sender listed in E-mails sent from the Server.
Need Account Check: Tick this option to check.
Username: Enter the user name for the Server email account in the
Username field.
Password: Enter the password for the Server email account in the Password
field.
(Optional) Click Test to send a test message to the E-mail addresses listed.
Conditions: Select a condition from the dropdown list to send out an email
notification.
E- Mail Title: Enter the subject of your notification E-mails, e.g., Serverxxxsite1notification in the field.
E- Mail Content: Enter a short message in the large field to describe the
Server or a surveillance network.
Alarm Sound
When the alarm is triggered, the system will play an audible alarm sound. Clicking
on the Action button will pull up the Warning Sound menu, listing available sounds.
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Video Popup / E-Map
When the alarm is triggered, a popup video appears on the local client.
Clicking the Action button will pull up a menu.
SMS
When the alarm is triggered, an SMS message will be sent. Checking this option will
bring up the SMS Settings menu.
Note: Drivers for supported GSM/GPRS modems have already been installed on the
server. Currently, only the WaveCOM-M1206B is supported. Use COM1 on the
Server to connect to a GSM modem.
1. In the Contact Number field, enter the phone numbers that will receive SMS
notifications. Be sure to include the area code, e.g., “86”, in front of
phone numbers. Use commas, “,” to separate individual phone numbers.
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2. Use the slider bar to select a delay between the occurrence of an event and
SMS message delivery.
3. (Optional) If a SIM PIN is required, enter the PIN code in the PIN field. Note
that applying incorrect PIN code may disable your SIM card.
Note: To change the PIN code, remove the SIM card from your GSM modem. Use a cell
phone to change the PIN code and then re -install SIM card into the GSM
modem. Changing PIN codes is not recommended because a configuration
failure may disable your SIM card.
4. In the SMS Content field, type a simple description to include in the
outgoing SMS messages
5. (Optional) Click Test to send a test message to the phone numbers listed.
6. Click the Apply button to apply the changes.
7. Click the OK button to exit SMS settings.
Relay Output
When the alarm is triggered, a signal will be relayed to an external source such as a
light switch, siren, or other external link. Clicking on the Action button brings up
the External Relay Settings menu. In this menu:
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1.
Choose a camera from the list.
2.
Select an output port to relay to.
3.
Select output duration, from 0 to 60 seconds.
4.
Click the OK button to exit the menu.
Alarm Scheduling
When the alarm is created, click the ……button located in the scheduling column of
the alarm listing to bring up the Alarm Rule Schedule menu. This displays a table
with the days of the week as the columns, and hours as the rows, allowing the user
to schedule the alarm on exact hours.
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From this menu, use the following steps to schedule the alarm:
1.
Choose the rule that you wish to apply the schedule to.
2.
Click the Enable or Disable button to bring up a “paintbrush.”
3.
Click the cursor on the table to “paint” in a schedule. You may click
and drag to paint a wide area.
For example, if you wish to disable the alarm on Tuesday at 6pm, you would click
the box Tuesday-18:00. Disabled time periods are highlighted in yellow.
Click the OK button to apply the changes and exit the menu.
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9.2. Event Log
The event log is a comprehensive repository of all the events that occur on the
system. You can find the event log on the left corner of the live view page. Click on
the Details button to see the View Log window.
Or click
to bring out VMS Setup window and select System > Log Viewer. The
Log Viewer window will display.
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The view log splits into three types, System, concerning with individual modules,
Event, concerning with cameras and Operation, concerning with users.
9.2.1. Exporting a Log
If log entries exist, they may be exported by clicking on the Export Log button at
the bottom of the View Log screen. This will open a dialog box, which prompts
users to choose a location, and fill in a name for the saved log. Fill out the location
and filename information and click OK to save the log file.
9.2.2. Searching the Event Log
Within the View Log screen, click the Query button to bring out the Query Log
dialog box.
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Within this dialog, users may choose to narrow the search to the three major event
types by selecting the checkbox beside the event type:
System
These are errors that occur within individual system modules. In the corresponding
selection box, the user can specify a severity (debug, warning, error and fatal in
increasing severity) of the event. The user may also choose to search all of the
severities.
Event Type
These include errors that occur with cameras. Events include motion detection,
video loss, sensor input, clock alarm, disk error and RAID failure. The user may also
choose to search over all these types.
Operation
These events include the console startup and stop, system usage, and other events
that occur during system operation.
Module Name
The corresponding subfield for System Type is Module Name. In this selection box,
the user can specify a module to search for errors on. The user may also choose to
search over all modules by choosing All.
Device Name
This subfield contains a list of all the cameras installed on the system. The events
can be further narrowed to focus on a single camera by choosing it, or the search
can be done over all cameras by choosing All.
User Name
Using the User Name subfield a search can be narrowed down to an individual user.
This selection list contains all the users configured on the system. All the users can
be included by selecting All.
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Performing a Search
To perform a search of the log files:
1. If desired, narrow the search by selecting an event type and subfield to
search over. More than one event type can be searched.
2. Choose a start date and an end date to search over using the calendar dropdowns.
3. If desired, click Select time and select an hour and minute for the start and
end times to further narrow the search.
4. Click the Query button. The results will show in the main View Log Screen.
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9.2.3. System Alarm View
When there an alarm occurred, the alarm icon will flash. Click on the flashing
Alarm button on the left corner of the Live View page to see and manage the
alarms.
NOTE: The VI detection should be set beforehand and the Video Popup/E-Map
should be enabled to activate this functionality. Go to VMS Setup > Alarm > Rule >
Action > Video Popup/E-map to activate this functionality.
The following window will appear. Click on the flashing camera model to see the
detailed information. And click on the video footage and use the icons to play
the video.
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The following table explains the buttons:
Snapshot
Audio volume
Time range can be set when viewing the
playback.
Full frame mode
Key frame mode
Saves video clips/Exports selected clips
Clear all the Cue-Ins and Cue-Outs
Set Cue-In marker for clip start
Set Cue-In marker for clip end
Automatic reply the clip.
(From Cue-in to Cue-Out)
Play backwards
Starts video playback
Pause video playback
Stops video playback.
Jumps to the previous frame
Jumps to the next frame
Jumps to the previous segment
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Jumps to the next segment
The play speed can be adjusted from 1x to 8x.
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9.2.4. Overall Status
See the overall status on the left corner of the Live View page. Red light indicates
something is not right while the green light shows everything is ok.
System Status
Hover over the System Status Icon to see the CPU and Memory usage.
Network Status
Hover over the Network Status Icon to see the network status.
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Camera Status
Hover over the Camera Status Icon to see the camera status and see which one is
out of order.
Recording Status
The overall recording status is shows as green or red.
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Chapter 10 Search and Playback
In many cases, such as investigations or for reference purposes, it may be useful to be
able to replay video streams. The Server has the ability to store video from the IP
cameras, as well as playback and export this video information.
10.1. Introduction
Note: You must be logged into a server to access playback functionality.
Click on the Playback tab in the live view screen.
The VMS has 3 distinct playback functions:

Time Search – Plays back according to a time period specified by the user.

VI Search – Applies VI functionalities to a recorded video stream.

Event Search – Searches the video stream for distinct events.
Note: Event Search is recommended rather than VI Search, since VI Search uses
more bandwidth.
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10.2. Time Search
10.2.1. Creating a Time Search
Specified Time
Use the arrows, calendar and time boxes to specify a specific period for
search/playback.
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10.2.2. Use of Various Views Selection
Users have the option of viewing the fisheye view or up to 16 recorded video
streams at once, or just one stream at a time. Either of these options can be
chosen by clicking on corresponding button in the button area above the main view
screen. In both cases functionality and operation is the same.
10.2.3. Camera Selection
Once a time period has been selected, the cameras available for each period will
be listed in the Camera List. These cameras can then be dragged into one the
search/playback box(es).
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10.2.4. Timeline
After choosing the cameras to view, the timeline for the camera is displayed below
the video window.
The timeline window displays a graphic representation of the video information
available for the camera on the date and timeframe you have chosen in the Select
Date window.
The timeline will, at most, show a period of a little more than 3 hours. If the
timeframe that you desire to view is larger than this, the remaining portion of the
timeline can be viewed by using the scrollbar located beneath the timeline.
The amount of time displayed in the timeline can also be adjusted using the slider
located next to the scrollbar. Sliding the indicator toward the right will cause a
smaller amount of time to be displayed along the length of the timeline.
10.2.5. Playback
Once a timeline has been loaded, you may choose the point to begin playback. This
is done by clicking the timeline. After selecting the start point you may start
playback.
To start playback of a camera’s video feed, ensure that the video is selected.
Select feeds by clicking the corresponding pane, timeline, or camera name. Once
you have selected a camera, you may use the buttons to control the playback.
Playback time is denoted above the control buttons.
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Note: The system may take a while to buffer the video before playback starts. A
status line above the timeline will indicate portions that have been buffered.
Jumping to unbuffered points in the video will cause the system to display an
error message.
Clicking on a selected portion of the timeline will cause playback to jump to the
point that you have clicked on. You must start playback separately for each feed
you wish to view.
The following table explains the buttons:
Sync all the views to play videos from the same
period of time. While in the Sync mode, the view
cannot be changed.
Async, undo syn, different views can be selected.
Snapshot
Audio volume
Time range can be set when viewing the playback.
Full frame mode
Key frame mode
Saves video clips/Exports selected clips
Clear all the Cue-Ins and Cue-Outs
Set Cue-In marker for clip start
Set Cue-In marker for clip end
Automatic reply the clip.
(From Cue-in to Cue-Out)
Play backwards
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Starts video playback
Pause video playback
Stops video playback.
Jumps to the previous frame
Jumps to the next frame
Jumps to the previous segment
Jumps to the next segment
The play speed can be adjusted from 1x to 8x.
Capturing Screenshot
1. Click the Snapshot button located in the button area.
The snapshot will be stored in the USB device. Please have your USB device
ready.
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Capturing Video Clip
1. Make sure that the video clip is playing.
2. When the beginning of the segment to be captured is reached, click the Cue
In button.
3. When the end of the segment to be captured is reached, click the Cue Out
button.
4. A popup window will appear for confirmation.
5. Click Yes when confirmed. Click No and redefine the Cue-In and Cue-Out.
6. The video will be stored in the USB device. Please have your USB device
ready.
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10.3. Backup Search
10.3.1. Creating a Backup Search
Specified Time
Use the arrows, calendar and time boxes to specify a specific period for
search/playback.
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10.3.2. Use of Various Views Selection
Users have the option of viewing the fisheye view or up to 16 recorded video
streams at once, or just one stream at a time. Either of these options can be
chosen by clicking on corresponding button in the button area above the main view
screen. In both cases functionality and operation is the same.
10.3.3. Camera Selection
Once a time period has been selected, you can select the source driver and the
cameras available for each period will be listed in the Camera List. These cameras
can then be dragged into one the search/playback box(es).
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10.3.4. Timeline
After choosing the cameras to view, the timeline for the camera is displayed below
the video window.
The timeline window displays a graphic representation of the video information
available for the camera on the date and timeframe you have chosen in the Select
Date window.
The timeline will, at most, show a period of a little more than 3 hours. If the
timeframe that you desire to view is larger than this, the remaining portion of the
timeline can be viewed by using the scrollbar located beneath the timeline.
The amount of time displayed in the timeline can also be adjusted using the slider
located next to the scrollbar. Sliding the indicator toward the right will cause a
smaller amount of time to be displayed along the length of the timeline.
10.3.5. Playback
Once a timeline has been loaded, you may choose the point to begin playback. This
is done by clicking the timeline. After selecting the start point you may start
playback.
To start playback of a camera’s video feed, ensure that the video is selected.
Select feeds by clicking the corresponding pane, timeline, or camera name. Once
you have selected a camera, you may use the buttons to control the playback.
Playback time is denoted above the control buttons.
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Note: The system may take a while to buffer the video before playback starts. A
status line above the timeline will indicate portions that have been buffered.
Jumping to unbuffered points in the video will cause the system to display an
error message.
Clicking on a selected portion of the timeline will cause playback to jump to the
point that you have clicked on. You must start playback separately for each feed
you wish to view.
The following table explains the buttons:
Snapshot
Audio volume
Time range can be set when viewing the playback.
Full frame mode
Key frame mode
Saves video clips/Exports selected clips
Clear all the Cue-Ins and Cue-Outs
Set Cue-In marker for clip start
Set Cue-In marker for clip end
Automatic reply the clip.
(From Cue-in to Cue-Out)
Play backwards
Starts video playback
Pause video playback
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Stops video playback.
Jumps to the previous frame
Jumps to the next frame
Jumps to the previous segment
Jumps to the next segment
The play speed can be adjusted from 1x to 8x.
Capturing Screenshot
1. Click the Snapshot button located in the button area.
The snapshot will be stored in the USB device. Please have your USB device
ready.
Capturing Video Clip
1. Make sure that the video clip is playing.
2. When the beginning of the segment to be captured is reached, click the Cue
In button.
3. When the end of the segment to be captured is reached, click the Cue Out
button.
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4. A popup window will appear for confirmation.
5. Click Yes when confirmed. Click No and redefine the Cue-In and Cue-Out.
6. The video will be stored in the USB device. Please have your USB device
ready.
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10.4. VI Search
A VI search involves applying VI to existing recorded video in order to locate a
specific event or action. To access the VI search, click the VI icon next to the
fisheye icon in the button area.
10.4.1. Creating a VI Search
Time Selection
Use the arrows, calendar and time boxes to specify a specific period for
search/playback. Once a date is selected, clicking on the boxes will allow you to
specify a specific period to search/playback in 10 minute increments.
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Camera Selection
Once a time period has been selected, the cameras available for each period will
be listed in the Camera List. These cameras can then be dragged into one the
search/playback box(es).
Select a camera to perform the VI search on by clicking its entry. This will
display an initial thumbnail of the camera output.
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Setting New Search Criteria
To create a New VI search, follow directions in the following sections to set up the
VI search.
1.
New in the playback control.
2.
Select an Event Type.
3.
Define the Sensitivity and the Trigger.
4.
Search Type

Search All – Finds all events within the search range that trigger the
VI set up.

Search Step – Finds the first event that triggers the VI, then stops.
The next event can be found by repeating the same search.
5.
Click Search to begin the VI Search.
6.
Click Save to save the VI search. The system will prompt you for a name.
Saved VI searches can also be retrieved using the Search for dropdown
or by clicking the Next button.
7.
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Click New Search, when there are more searches to do.
10.4.2. Using the Search Results
Selecting the Result
Search result thumbnail(s) will be displayed in the results box.
Clicking the thumbnail will select the detection instance. The following information
fields are available for each instance:

Camera Name – The camera used to capture the video.

Event Time – The time the event occurred.

Event Type – The type of VI detection that the event triggered.

Label – A user-defined label (optional).

Updated – The last time the event was updated.
Result Playback
Once a result is selected by clicking on it, playback can be started by double clicking on
the thumbnail. Alternatively, you may right-click the thumbnail and click Play. A ten
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minute clip containing the event will begin playing, with the start time synchronized with
the start of the event.
The following functions are available for playback:
Snapshot
Audio volume
Time range can be set when viewing the playback.
Full frame mode
Key frame mode
Saves video clips/Exports selected clips
Clear all the Cue-Ins and Cue-Outs
Set Cue-In marker for clip start
Set Cue-In marker for clip end
Automatic reply the clip.
(From Cue-in to Cue-Out)
Play backwards
Starts video playback
Pause video playback
Stops video playback.
Jumps to the previous frame
Jumps to the next frame
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Jumps to the previous segment
Jumps to the next segment
The play speed can be adjusted from 1x to 8x.
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10.5. Event Search
An Event search involves searching for multiple tagged events over one more
cameras. To access the Event search, click the Event Search icon next to the VI
Search icon in the button area.
10.5.1. Creating an Event Search
Time Selection
Use the arrows, calendar and time boxes to specify a specific period for
search/playback. Once a date is selected, clicking on the boxes will allow you to
specify a specific period to search/playback in 10 minute increments.
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Camera Selection
Once a time period has been selected, the cameras available for each period will
be listed in the Camera List. These cameras can then be dragged into one the
search/playback box(es).
Select a camera to perform the Event search on by clicking its entry. This will
display an initial thumbnail of the camera output.
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Setting Event Search Criteria
1. Selecting Ignore will search for all labels. Choose an Event Type and/or a
Label to search for.
2. Click Search to begin the search. Results will display in the Search Results
panel.
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10.5.2. Using the Search Results
Selecting the Result
Search result thumbnail(s) will be displayed in the results box.

Camera Name – The camera used to capture the video.

Event Time – The time the event occurred.

Event Type – The type of VI detection (if any) that the event triggered
(optional).

Label – A user-defined label (optional).

Updated – The last time the event was updated.
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Result Playback
Once a result is selected by clicking on it, playback can be started by double clicking on
the thumbnail. Alternatively, you may right-click the thumbnail and click Play. A ten
minute clip containing the event will begin playing, with the start time synchronized with
the start of the event.
Synchronize Playback can show you results of different cameras in the same period of
time via dragging the cameras you’d like to compare to the view area.
Label can be added as Mark, Check, Clear and Suspicious.
The following functions are available for playback:
Snapshot
Audio volume
Time range can be set when viewing the
playback.
Full frame mode
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Key frame mode
Saves video clips/Exports selected clips
Clear all the Cue-Ins and Cue-Outs
Set Cue-In marker for clip start
Set Cue-In marker for clip end
Automatic reply the clip.
(From Cue-in to Cue-Out)
Play backwards
Starts video playback
Pause video playback
Stops video playback.
Jumps to the previous frame
Jumps to the next frame
Jumps to the previous segment
Jumps to the next segment
The play speed can be adjusted from 1x to 8x.
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10.6. Fisheye Search
10.6.1. Creating a Fisheye Search
Specified Time
Use the arrows, calendar and time boxes to specify a specific period for
search/playback.
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10.6.2. Camera Selection
Once a time period has been selected, the cameras available for each period will
be listed in the Camera List. These cameras can then be dragged into one the
search/playback box(es). Select a fisheye camera for a fisheye search.
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10.6.3. Use of Various Views Selection
Select according to the way your fisheye is installed to have a best viewing result,
Ceiling Mount, Table/Floor Mount or Wall Mount.
Icon
Description
conventional rectilinear
projection, panorama view
split-window, horizontal
view
4 split-windows: 3 enlarged
view windows and 1 original
fisheye window.
Place the different colored
boxes in the original fisheye
window on the upper right
corner to have detailed
views projected on the other
viewing windows.
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Reference
1 enlarged view window and
1 an original fisheye window.
Place the colored box in the
original fisheye window on
the upper right corner to
have a detailed view
projected.
original fisheye view
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10.6.4. Timeline
After choosing the cameras to view, the timeline for the camera is displayed below
the video window.
The timeline window displays a graphic representation of the video information
available for the camera on the date and timeframe you have chosen in the Select
Date window.
The timeline will, at most, show a period of a little more than 3 hours. If the
timeframe that you desire to view is larger than this, the remaining portion of the
timeline can be viewed by using the scrollbar located beneath the timeline.
The amount of time displayed in the timeline can also be adjusted using the slider
located next to the scrollbar. Sliding the indicator toward the right will cause a
smaller amount of time to be displayed along the length of the timeline.
10.6.5. Playback
Once a timeline has been loaded, you may choose the point to begin playback. This
is done by clicking the timeline. After selecting the start point you may start
playback.
To start playback of a camera’s video feed, ensure that the video is selected.
Select feeds by clicking the corresponding pane, timeline, or camera name. Once
you have selected a camera, you may use the buttons to control the playback.
Playback time is denoted above the control buttons.
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Note: The system may take a while to buffer the video before playback starts. A
status line above the timeline will indicate portions that have been buffered.
Jumping to unbuffered points in the video will cause the system to display an
error message.
Clicking on a selected portion of the timeline will cause playback to jump to the
point that you have clicked on. You must start playback separately for each feed
you wish to view.
The following table explains the buttons:
Snapshot
Audio volume
Time range can be set when viewing the playback.
Full frame mode
Key frame mode
Saves video clips/Exports selected clips
Clear all the Cue-Ins and Cue-Outs
Set Cue-In marker for clip start
Set Cue-In marker for clip end
Automatic reply the clip.
(From Cue-in to Cue-Out)
Play backwards
Starts video playback
Pause video playback
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Stops video playback.
Jumps to the previous frame
Jumps to the next frame
Jumps to the previous segment
Jumps to the next segment
The play speed can be adjusted from 1x to 8x.
Capturing Screenshot
1. Click the Snapshot button located in the button area.
The snapshot will be stored in the USB device. Please have your USB device
ready.
Capturing Video Clip
1. Make sure that the video clip is playing.
2. When the beginning of the segment to be captured is reached, click the Cue
In button.
3. When the end of the segment to be captured is reached, click the Cue Out
button.
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4. A popup window will appear for confirmation.
5. Click Yes when confirmed. Click No and redefine the Cue-In and Cue-Out.
6. The video will be stored in the USB device. Please have your USB device
ready.
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Chapter 11. VMS Setup
11.1. Camera
Click
to bring out VMS Setup window and select Camera to set the camera
related settings.
11.1.1. Edit Camera
The Edit Camera allows you to configure camera settings such as camera vendor,
model and permission to access the cameras. See Chapter 8.2.2. Edit Camera for
more details.
11.1.2. Advanced Camera
Advanced Camera allows you to configure the encoding method, resolution,
maximum frame filter and the quality. See Chapter 8.3.2 Advanced Video Settings
for more details.
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11.1.3. General Camera
General Camera allows you to configure the camera connection. See Chapter 8.2.1
General Camera Settings for more details.
11.1.4. Image
Image allows you to configure the camera image quality. See Chapter 8.3.1 Camera
Image for more details.
11.1.5. PTZ
PTZ allows you to configure the PTZ cameras. See Chapter 8.5 PTZ Settings for
more details.
11.1.6. Preset
Preset allows you to configure the PTZ presets.
See Chapter 8.5.2 PTZ Preset
Settings for more details.
11.1.7. Patrol
Patrol allows you to configure the PTZ patrol.
See Chapter 8.5.3 PTZ Patrol
Settings for more details.
11.1.8. OSD
OSD allows you to configure the OSD overlay, such as camera name, date, time to
show on the view. See Chapter 8.2.3 OSD Settings for more details.
11.1.9. Mask
Mask allows you to configure the privacy mask settings. See Chapter 8.2.4 Privacy
Mask Settings for more details.
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11.1.10. Optimize
Optimize allows you to configure the camera to the default settings. See Chapter
8.5.4 Optimize a Camera for more details.
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11.2. External
Click
to bring out VMS Setup window and select External to set the external
devices related settings.
11.2.1. I/O Box
You can add I/O Box to have other external devices connected to the NVR to
respond when there triggered.
Add
Click I/O box to see this setup page and click Add.
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1. In the resulting screen fill out information for the new I/O Box:

IP address

I/O Box Port

Vendor: select from the drop-down list

Model: select from the drop-down list

Device Name: create a name for this device

User Name: input the username

Password: input the password
2. Click OK to add the new I/O Box.
3. After verification, the added I/O box will be shown on the list.
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Edit
Click I/O box to see this setup page and click Edit.
The editing page appears.
1. In the resulting screen edit information for the selected I/O Box:

IP address

I/O Box Port

Vendor: select from the drop-down list

Model: select from the drop-down list

Device Name: create a name for this device

User Name: input the username

Password: input the password
2. Click OK to complete the editing.
3. After verification, the edited I/O box will be shown on the list.
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Delete
Click I/O box to see this setup page and select the I/O box you’d like to delete and
then click Delete.
11.2.2. Joystick
CH Products IP Desktop USB Joystick is supported for PTZ camera control. Connect
the joystick controller to the USB port. The Joystick Settings Window will prompt
after clicking Joystick. In this window, functions of each button are listed.
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Button
Number
Function
1
Resets all the settings, including page auto-flipping and
different screen divisions.
2
Switches on/off the functionality of switching between preset
viewpoints.
3
Goes to the view of the previous camera.
4
Goes to the view of the next camera.
5
6.
7
8
9
10
11
12
Starts auto pan.
Stops auto pan.
Manually records the video streams.
Pops up an instant playback for five minutes.
Brings up the full screen view.
Captures a snapshot.
Increase the zoom distance.
Decrease the zoom distance.
You may reset the functions by choosing within the dropdown list.
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11.2.3. UPS
The system can connect to an UPS (Uninterruptible Power Supply) device to ensure
continuous recording and survive power outages. Connect the UPS device to the USB
port and input the required UPS IP Address and click Connect. Once the UPS device
is connected successfully, the manufacture, the model, the serial number, and the
estimated protection time will be shown.
UPS settings
Click enable and select one of the following options.

Turn off the system when power of the UPS remains XX %. (define the
percentage)

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Turn off the system when power of the UPS remains XX min. (define the time)
11.3. VI
Click
to bring out VMS Setup window and select VI to set the VI related settings.
11.3.1. Camera Motion Detection
Camera motion detection involves using the camera hardware to analyze the video
feed and detect motion in specified areas. See Chapter 8.4.1. Camera Motion
Detection for more details.
11.3.2. General Motion Detection
Automatically detect the moving target entering the security area. When it moves,
an alarm will be triggered. See Chapter 8.4.2 General Motion Detection for more
details.
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11.3.3. Tampering Detection
Tampering detection involves using the software to determine when the camera has
been improperly moved or redirected.
See Chapter 8.4.3 Tampering Detection for
more details.
11.3.4. Forbidden Area Detection
Forbidden area detection involves using the software to analyze the video feed and
immediately detect any object in specified areas. See Chapter 8.4.4 Forbidden
Area Detection for more details.
11.3.5. Intrusion Detection
Intrusion detection involves using the software to analyze the video feed and detect
intrusion larger than a certain size. See Chapter 8.4.5 Intrusion Detection for more
details.
11.3.6. Virtual Fence Detection
Virtual fence involves using the software to create a fence-crossing detection of the
demanding object. See Chapter 8.4.6 Virtual Fence Detection for more details.
11.3.7. Missing Object Detection
Missing object detection involves using the software to analyze the video feed and
detect missing objects larger than a certain size. See Chapter 8.4.7 Missing Object
Detection for more details.
11.3.8. Foreign Object Detection
Foreign object detection involves using the software to analyze a video feed and
detect objects that do not belong. See Chapter 8.4.8 Virtual Foreign Object
Detection for more details.
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11.3.9. Tailgating Detection
Tailgating detection involves using the software to analyze the video feed and
detect a tailgating object crossing over the restricted area.
See Chapter 8.4.9
Tailgating Detection for more details.
11.3.10. Go In/Out Detection
Go In/Out detection involves using the software to analyze the video feed and
detect a go in/out object crossing over the restricted area. See Chapter 8.4.10 Go
In/Out Detection for more details.
11.3.11. General Setting
Set the frame interval here. The system loading will increase as the frame interval
increases.
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11.4. Recording
Click
to bring out VMS Setup window and select Record to set the recording
related settings.
11.4.1. Schedule
A Recording Schedule can be created to apply to an entire Server. See Chapter
7.1.3 Scheduling Recording for more details.
11.4.2. Storage
Opens the Storage Manager that allows you to configure storage settings. See
Chapter 7.1.4. Storage Management for more details.
11.4.3. Pre/Post Recording
The Server can trace back and preserve video/images from several minutes before
and after the occurrence of an alarm. See Chapter 7.1.5 Pre/Post Recording for
more details.
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11.4.4. Individual Schedule
A Recording Schedule can be created to apply to a specific camera. See Chapter
7.1.6 Individual Schedule for more details.
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11.5. Alarm
Click
to bring out VMS Setup window and select Alarm to set the alarm related
settings.
11.5.1. Rule
In the Alarm Rules, you can combine the alarm trigger conditions with action items
such as event notification, video recording, and/or camera movements. See
Chapter 9.1. Alarm Rules for more details.
11.5.2. Email Notification
When the alarm is triggered, an E-Mail will be sent. See Chapter 9.1.1. Adding an
Alarm Rule for more details.
11.5.3. SMS Notification
Configures the SMS setting. See Chapter 9.1.1. Adding an Alarm Rule for more
details.
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11.5.4. Digital I/O Settings
Allows you to configure digital I/O port settings.
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11.6. Account
Click
to bring out VMS Setup window and select Account to set the account
related settings. In this session, accounts and their authorities can be edited, added,
and deleted.
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11.6.1. Accounts
The Account List provides the following information about each account:

Account Name

User Group – Type for this user.

Status – This shows if the user is disabled or enabled.

Description – A simple description of the user.
Add Account
To add an account to the domain:
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4. Click the Add button at the bottom of the Account List screen.
5. In the resulting screen fill out information for the new account:

Username

User Group – Select a user type for this user. There are four options:
o
Administrator – This group has complete management privileges,
including account and VMS/Server management rights.
o
Power User – This group has complete account management rights,
but does not have many VMS/Server configuration rights.
o
User – This group has no configuration rights and limited
VMS/Server performance statistics.
o
Viewer – This group is limited only to viewing, and has no access
to configuration or performance statistics.

Password / Confirm Password – The password must be typed twice for
confirmation purposes.

Description – A simple description of the new user.
6. Check the Disable User box to disable this account.
7. Click Ok to add the new account. The account will appear in the Account
List.
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Editing an Account
To edit an account to the domain:
1. Access the Account List node in the VMS Setup.
2. Select the account that you wish to edit by clicking on the account.
3. Click the Edit button at the bottom of the Account List screen.
4. In the resulting screen change any of the following account information:

User Group – Selects a user type for this user. There are four options:
o
Administrator – This group has complete management privileges,
including account and VMS/NVR Server management rights.
o
Power User – This group has complete account management rights,
but does not have many VMS/NVR Server configuration rights.
o
User – This group has no configuration rights and limited
VMS/Server performance statistics.
o
Viewer – This group is limited only to viewing, and has no access
to configuration or performance statistics.

Password/Confirm Password – If changed the password must be typed
twice for confirmation purposes.

Description – A simple description of the user.
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5. If desired check the Disable User box to disable this account.
6. Click Ok to save the changes to the account. If the account description,
user group or status changes, it will be reflected in the Account List.
Changing an Account Password
In addition to editing the password from using the Account List editing function, the
password for the current account can also be changed by clicking the Change
Password at the lower left corner of Account List Window.
This will display a dialog that allows you to enter and confirm a new password.
Deleting an Account
To delete an account to the domain:
1. Access the Account List node in the VMS Setup.
2. Select the account that you wish to delete by clicking on the account.
3. Click the Delete button at the bottom of the Account List screen.
4. When prompted to confirm deletion click Yes to delete the account. The
deletion will be reflected in the Account List.
Note: The Admin account cannot be deleted.
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11.6.2. Account Authority Settings
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11.7. Network
Click
to bring out VMS Setup window and select Network to set the network
related settings.
11.7.1. NVR Settings
Users can change both the setting of the stream port and the IP address by editing
the Server.
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11.7.2. Web Server
For users who want to use the Web Client/Mobile Client, please fill in the following
information for the Web Server settings.
Note: (1) User may just keep the default settings in the Web Server. (2) Do not set
the Web Server Port as these port numbers – 8080 (Web Stream Port), 9090
(NVR Stream Port), 2809 (NVR Server Login Port), 7735 (TV Wall Port (2.5.0)),
7734, 1024, 9010 (Domain Broadcast Port), 9030 (Domain Client Message
Port),
9040
(Domain
Console
Message
Port),
9050
(Domain
Local
Communication Port), 9020 (Domain Remote Communication Port), 9080
(Domain Local Log Data Download Port), 9081 (Domain Remote Log Data
Download Port), 9060 (Domain Local Data Port), 9061 (Domain Remote Data
Port), 15507 (Domain Local Log Message Download Port), 15503 (Domain
Remote Log Message Download Port), 15501 (Domain Remote Log Upload
port), 15505 (Domain Local Log Upload Port), 40000 (NVR Broadcast Port),
50000 (NVR Message Port).
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11.7.3. Multiple LAN
Multiple network cards can be supported. Their information is listed as below:
Click the “Edit” to set the Network Card to DHCP Auto-Configuration or Fixed IP.
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11.7.4. DHCP Settings
The VMS has built in DHCP server functionality. Although this function is disabled by
factory default, it should be turned on in the event that there is no DHCP service
available. When enabled, the VMS will assume DHCP Server duties and assign
addresses within the range specified.
Note: You may skip this step if you have separate DHCP service. Most routing
devices will have DHCP capabilities.
1. Fill in the following information:

IP Address Range – The range of addresses to be assigned. The first IP
address should be lower than the second IP address.

Subnet Mask

Router – The router IP

Domain Name – The DNS IP
Note: The DHCP service should be attached to a network card.
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11.7.5. DDNS Setting
DDNS (Dynamic Domain Name Server) is a protocol that enables the camera to
maintain a static connection address, even when its IP changes. Access using this
feature is disabled by default.
Connecting using DDNS requires registration on third-party websites for DDNS
services. Select desired DDNS service website, check the Enable DDNS option, and
fill in valid user name and password. You can then access the camera through the
registered domain name.
11.7.6. Port Mapping
A Router Port Mapping window will prompt for entering port numbers. See Chapter
3.4.1. Port Forwarding for Accessing VMS Server for more details.
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Stream Port: 9090
Login: Port: 2809
Doman Data Port: 9060
Log Download Message Port: 15507
Log Download Data Port: 9080
2. Open Ports on the Router
Host Ports: The private ports that the internal VMS/NVR Server use, which are
unchangeable.
Global Ports: The public ports for remote clients to connect to the internal
VMS/NVR Server. The Global ports are changeable, but the simplest way is to make
them the same with the host ports.
Please open the listed ports on your router:
Port(Host/Global Port)
Protocol Port Number
Domain Message Port
UDP
9050
Domain Data Port
TCP
9060
Login Port
TCP
2809
Stream Port
TCP
9090
Log Download Message Port
TCP
15507
Log Download Data Port
TCP
9080
Note: Camera port (default: 80) and stream port (default: 6002) for accessing
cameras should be opened while VMS/NVR Server and the cameras and are not in the
same LAN.
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11.8. System
Click
to bring out VMS Setup window and select System to set the system
related settings.
11.8.1. General
Server settings can be configured under the General Server Settings menu. See
Chapter 7.1.1. General Server Settings for more details.
11.8.2. Advanced
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Settings concerning display and recording profile, dual stream recording, and view
layout can be configured here.
11.8.3. Display Resolution Settings
Shows the monitor resolution, and allows you to change its setting.
11.8.4. Language
NVR 3000 Series supports the following languages: Dutch, English, German, Italian,
Japanese, Korean, Persian, Russian, Simplified Chinese, Spanish, Traditional
Chinese, and Turkish.
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11.8.5. Map Editor
E-map can be configured here. See Chapter 6.2.1. E-map for more details.
11.8.6. Log Viewer
Log can be viewed under the View Log menu. See Chapter 9.2. Event Log for more
details.
11.8.7. Optimize Settings
Once click on the option “Optimize now”, a confirm window will pop up. This
action will apply to all cameras connected.
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11.9. Maintenance
Click
to bring out VMS Setup window and select Maintenance to set the
maintenance related settings.
11.9.1. Stream Status
From here you can see all the stream information, such as channel, camera name,
codec, resolution, FPS, and bit-rate.
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11.9.2. Upgrade
Upgrading can be done here. Have the USB with the upgrade patch file connected
to the system. And then click the Rescan button. The upgrade patch file in the USB
will be read and the upgrading can begin.
Once the upgrade is done, the system will reboot to update the settings.
11.9.3. Import/Export
The following types of configuration/setup files can be imported/exported to the
Server:
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
Server Configuration

View Configuration

E-map Configuration

System Information

Account List
Importing Parameters
To import parameters into the Server:
1. Select the item that you wish to import by clicking on the item type.
2. Click the Import button. A windows explorer dialog will appear.
3. Select the file to import from the file explorer, and click Open to import the
file.
4. Click OK to confirm import. The Server will require a restart before
imported configurations and files are applied.
Exporting Parameters
To export parameters into the Server:
1. Select the item that you wish to export by clicking on the item type.
2. Click the Export button. A windows explorer dialog will appear.
3. Input a filename and select the export path in the file explorer, and click
Save to export the file.
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11.9.4. License
Extra supported channels can be added by purchasing licenses.
1. Click Browse under Information Storage Address, and enter a file name for
exporting the existing channel information.
2. Click Extract. The *.info file will be stored to the selected path or to the
default path usually your desktop.
3. Provide the extracted file to your distributors or dealers to acquire the license
information. And they will return the license file (“License Key+Channel
Number.lis”) for you to add the channels.
4. After receiving the license file, go back to the Local Client Console under
setting and click ADD to upload your “xxx.lis” file from the online registration
to the VMS add-on channels (License).
5. Check the License Management to make sure if the channels are added
successfully. Once your purchased channels are added on, click “OK” to confirm
and leave this page.
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11.9.5. System Backup
The video recordings can be backed up to USB HDD devices and ISCSI. But it is not
allowed to use the ones for recording to back up.
Add a Backup Schedule
Go to the Maintenance > System Backup. Click Add to bring out the Add task
window.
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Add Task Window:

Select the cameras or check the option Select all to set backups.

Input a Task Name.

Select a Task Mode: once, once a day, once a week, or once a month.

Select a start time and an end time.

Select a backup driver.

Click OK to confirm the setting.
When the system is running the backup tasks, you’ll see an icon on the upper right
corner of the liveview page. Click on the icon
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to go to the backup setup page.
Edit a Backup Schedule
1. Go to the Maintenance > System Backup. Select the Task you’d like to modify
and click Edit to bring out the Edit task window.
Note: Only tasks in the waiting status can be edited. For completed or operating
tasks, users can only delete them from the list.
Edit Task Window:
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
Modify the selected cameras.

Modify a Task Name.

Modify the Task Mode: once, once a day, once a week, or once a month.

Modify the start time.

Modify the backup driver.

Click OK to confirm the change.
Stop a Backup Schedule
1. Go to the Maintenance > System Backup. Select the Task you’d like to stop and
click Stop.
Note: Only tasks in the waiting or running status can be edited. For completed
tasks, users can only delete them from the list. Once the task has been stopped, it
cannot be resumed or edited. For tasks in the stop status, users can only delete them
from the list.
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Delete a Backup Schedule
1. Go to the Maintenance > System Backup. Select the Task you’d like to delete
and click Remove.
11.9.6. Clear SCC Data
Allows you to clear the SCC /VMS data on the Domain Server.
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11.9.7. Remote Assistant
This functionality can be used for the technician to have a remote view and
controls over your system to determine if there is any problem.
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Chapter 12. Remote Web Client and
SPhone Client for Simple Use
(Optional)
For remote users, there are 3 methods for viewing.
1.
Remote Client: install Remote Client on remote PCs for live view and playback.
2.
Web Client: use the browser IE (Internet Explorer) and input the IP address of
the camera for live view and playback.
3.
Mobile Client: install the Sphone Client app on iOS or Android mobile devices
for basic live viewing.
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12.1. Software Installation for Remote Control
12.1. Installing the VMS
Note: For NVR5000 series, users have to install VMS Client on remote PC(s) when
distant live viewing and playback are needed.
1. Insert the VMS/IPCAM CD-ROM. The CD should auto run. If it does not, open
the CD manually and double-click autorun.exe. The menu below will be
displayed.
Click VMS Suite to start the installation.
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2. Choose a setup type from Typical and Advanced. Then Click Next when you
are satisfied with your selection.
You may choose to install among the following while Advanced Setup Type is
selected:

VMS Server Suite – Includes the VMS Server and Local Domain
Server, VI Server and VMS Client.

VI Server

VMS Client

Web Server
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3. The confirmation screen will display. Click Install. A progress bar will
display, indicating installation progress.
4. When installation is finished, an informational screen will display. Click
Finish to complete installation.
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5. The system will prompt for a restart. A restart is required before the VMS
will function correctly. You may choose to immediately automatically restart
your computer, or restart your computer later. Clicking Finish will apply your
choice.
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12.2. Starting the VMS Client
To start the software, click Programs > VMS Suite > VMS Client under the Windows
Start menu.
The software will prompt for the following information:

Access Method – Directly Access or Internet Port Forward.

Type – Choose VMS.

Server – The IP address for the VMS/NVR Server. You can click Search
button to obtain it. For users of port forwarding, it should be the IP
address of the router.

Port – The Login Port for port forwarding - 9050. It should be set under
Server > Other Tasks > Port Mapping after the first login.
Note: (1) Please refer to Port Forwarding Section for more details. (2) SCC does not
support port forwarding functionalities.

Username – The username for the domain, which is always admin.

Password – The password for the domain. Default password is admin.
Click Login after the password (and port number) is entered.
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After logged in, you’ll see the following images.
For VMS Remote Client configurations, please refer to the VMS User Manual.
12.2.1. Logging out
The Client can be logged out of all the Servers configured on the system by pressing
the Logout button on the upper right hand corner in the GUI. Logging out of
individual servers can be achieved by double clicking the server entry and clicking
the Yes button on the confirmation screen.
Note: (1) If the system becomes unresponsive, users can force shutdown the system
(press and hold the power until the system shuts down). This should only be
done when the system is unresponsive!
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12.3. Starting the Web Client
Launch Microsoft Internet Explorer 7.0 (or above) and enter your VMS Server IP
address + “/webclient” in your web browser’s URL location, e.g.
http://172.18.6.9/webclient to download the Web Client application.
Note: Please check the web server settings in the VMS Setup first.
After the Web Client installation is done, a login window will pop up.

Username – The username for the domain. Default username is
admin.

Password – The password for the domain. Default password is admin.

Language –Options for the interface languages.
Click Login after the username and password are entered.
After logging in, the live view page will be displayed on the web browser.
12.3.1. Checking the Software Version
Users can see the software version at the lower left corner of the window after logging in.
12.3.2. Use of 1x/4x views
Users have the option of viewing up to 4 recorded video streams at once, or just
one stream at a time. Either of these options can be chosen by clicking on
corresponding button in the button area above the main view screen. In both cases
functionality and operation is the same.
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12.3.3. PTZ Control
Cameras equipped with Pan-Tilt-Zoom functionality can be controlled directly
within the Web Client. These controls can be found in the PTZ Control window
within the live view screen.
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12.3.4. Playback Settings
1
2
3
Users can select the (1) time and (2) camera, and then use the (3) time line and
playback control panel to do the playback.
Note: For more details of PTZ Control and Playback Control, please refer to PTZ
Control and Playback sections in this chapter.
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12.4. Installing and Starting the SPhone Client
on iOS Devices
12.4.1. Installing the SPhone Client (Optional)
Download the SPhone Client from App Store on the iPhone desktop.
12.4.2. Starting the SPhone Client
Note: Please check the web server settings in the VMS Setup first.
After the SPhone Client installation is done, a login window will pop up.

Address: The IP address for the VMS/SMR Server.

Port: The login port for SPhone Client. Default port number is 80.
Note: The port number should be the same with the web server port.

Username – The username for the domain. Default username is
admin.

Password – The password for the domain. Default password is admin.
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Click Connect on the upper right corner after the port, username and password
are entered.
12.4.3. Checking the Software Version
Users can see the software version at the lower right corner of the window
after logging in.
12.4.4. Functionalities on the SPhone Client
Live View
After logging in, you will see the Live View images. The default is 6 channels per
page.
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You can click on any channel you’d like to see or manage to have a single view on
your device.
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Icon Descriptions
Icon
Function
Use the Back icon to go back to the previous page.
Use the snapshot icon to take a snapshot of the current view.
After tapping this icon, there’ll be a drop-down list for you to
select a camera to view or manage.
Use the playback icon to view the recorded video from the
current camera.
Use the PTZ icon to perform a Pan, tilt, zoom functionality.
After tapping the PTZ icon, you’ll also see a Preset icon. Use the
Preset icon to monitor the set preset points.
Presets should be made beforehand. Refer to the Chapter 8 for
PTZ Preset settings.
Tap the icon to see the camera digital input/output status.
Tap the icon to see a detailed information
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Playback
After tapping on the Playback icon ,
you’ll see the image below.
Use the icons on this page to set the date/time to search for the specified videos
and use the Previous/Next, Play/Pause icons to view the recorded videos.
PTZ/Preset
After tapping the PTZ icon, you’ll also see a Preset icon. Use the Preset icon to
monitor the set preset points.
Presets should be made beforehand. Refer to the Chapter 8 for PTZ Preset settings.
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DI/DO
Tap this icon to see the camera digital input/output status.
Data Input1
Data Input 2
Data Output1
Info
The icon
can be used to check the detailed information of each camera
as follows.
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
NVR Server: The VMS/SMR Server name

IP Address: The IP address for the VMS/SMR Server

Resolution: The video resolution of the camera

Quality: The video quality of the camera

Frame Rate : The frame rate of the camera
12.5. Installing and Starting the SPhone Client
on Android Devices
12.5.1. Installing the SPhone Client (Optional)
Download the SPhone Client from App Store on the Android phone desktop.
12.5.2. Starting the SPhone Client
Note: Please check the web server settings in the VMS Setup first.
After the SPhone Client installation is done, a login window will pop up.

Server Name: The VMS/SMR Server Name

Address: The IP address for the VMS/SMR Server.

Port: The login port for SPhone Client. Default port number is 80.
Note: The port number should be the same with the web server port.

Username – The username for the domain. Default username is
admin.

Password – The password for the domain. Default password is admin.
Click OK icon after the port, username and password are entered.
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12.5.3. Checking the Software Version
Users can see the software version. Tap on the About Us on the upper right corner of the
window after logging in.
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12.5.4. Functionalities on the SPhone Client
Live View
After logging in, you will see the Live View images. The default is 6 channels per
page.
At most 6-channel live view can be displayed in the same page.
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You can click on any channel you’d like to see or manage to have a single view on
your device.
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Icon Descriptions
Icon
Function
Use the Back icon to leave this page.
Use the snapshot icon to take a snapshot of the current view.
After tapping this icon, there’ll be a drop-down list for you to
select a camera to view or manage.
Use the playback icon to view the recorded video from the
current camera.
Use the PTZ icon to perform a Pan, tilt, zoom functionality.
After tapping the PTZ icon, you’ll also see a Preset icon. Use the
Preset icon to monitor the set preset points.
Presets should be made beforehand. Refer to the Chapter 8 for
PTZ Preset settings.
Tap the icon to see the camera digital input/output status.
Tap the icon to see a detailed information
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Playback
After tapping on the Playback icon ,
you’ll see the image below.
Use the icons on this page to set the date/time to search for the specified videos
and use the Previous/Next, Play/Pause icons to view the recorded videos.
PTZ/Preset
After tapping the PTZ icon, you’ll also see a Preset icon. Use the Preset icon to
monitor the set preset points.
Presets should be made beforehand. Refer to the Chapter 8 for PTZ Preset settings.
284
DI/DO
Tap this icon to see the camera digital input/output status.
Data Input1
Data Input 2
Data Output1
Info
The icon
can be used to check the detailed information of each camera
as follows.

NVR Server: The VMS/SMR Server name

IP Address: The IP address for the VMS/SMR Server

Resolution: The video resolution of the camera

Quality: The video quality of the camera

Frame Rate : The frame rate of the camera
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Chapter 13. SurveOne (Optional)
SurveOne is a smart web-based system health check tool. The health of the overall
systems, including NVRs, cameras, and storage is constantly monitored to achieve the
system stability. SurveOne can also simplify setup allowing users to copy the
hardware configurations and apply them to other devices to save time and efforts.
For easy maintenance, the 3 level-classified real-time event logs, critical errors,
errors and warnings, help users to take action efficiently, and thus mitigate risks and
reduce losses.
13.1. Installation
Once you have the software file, click to install and follow the installation steps.
The system will warn you that you’ll need to have the administrator privilege as
install on Window 7.
After confirmation, you can start the installation.
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1. The installation wizard started. Click Next.
2. Accept the terms in the license agreement and click Next.
287
3. Accept and click Next.
4. See if there’s any information you’d like to change, if not click Next.
288
5. Select the setup type, typical or custom and click Next.
If you are not sure which one to select, it is recommended to select Typical.
6. See if you’d like to change the destination folder, click Change, if not click Next.
289
7. Click Install to start the installation.
8. When the installation wizard completed, click Finish.
290
9. Then the SurveOne Installation Wizard will start. Click Next.
10. Input the port which is not occupied and click Next.
291
11. Select the setup type, Typical or Advanced and then click Next.
If you are not sure which one to select, it is recommended to select Typical.
12. Start to install the SurveOne.
292
13. Once the installation is complete, click Finish.
14. Restart your computer to activate the changes. Click Finish to exit.
15. After the installation is done and your computer is restarted. On your desktop
you’ll find an IE browser icon with SurveOne on it. Double click this icon to log in to
the SurveOne and start monitor the overall system status.
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13.2. Login
Log in to SurveOne:
1.
Go to http://127.0.0.1:XX (XX is the port you have setup in the installation
wizard.)
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2.
Input the default username and password, admin and admin.
3.
Click LOGIN.
13.3. Overview
Real-time System Status Information - The overall status of NVRs, cameras, and
storage is displayed graphically, allowing users to grasp how the systems are at a
glance.
13.3.1. NVR Status
NVR status is classified into 3 groupings, Healthy, Warning and Error. Click on the
status to see the details.
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13.3.2. NVR List
After clicking on the status, the system will take you to the NVR List to see the
detailed NVR status with information such as NVR name, model, IP address, channels
and status.
Click on the
to see the details of the NVR, including name, model, IP address,
channels, status, version, record days, and VI counts.
296
Click on the
Click
to remove the NVR.
and fill out the pop-up form to add NVR.
13.3.3. Camera Status
Camera status is classified into 3 groupings, Connected, Events, and Disconnected.
Click on the view all to see the details.
297
13.3.4. Camera List
After clicking on the view all, the system will take you to the Camera List to see the
detailed Camera status with information such as camera name, model, IP address,
and status. Cameras under different NVR will be listed separately.
13.3.5. Events Status
NVR and camera event logs are presented in real-time and classified into 3 groups:
critical error, error, and warning, for easy management.
298
13.3.6. Event Log
After clicking on the Latest Events, the system will take you to the Event Log to see
the detailed event status with information such as source, severity, date/Time and
Event.
With classified event logs, users can identify which event needs to take
actions first and which not to respond to the situations more quickly and efficiently.
Use the drop-down list to filter the specific event, such as All, Normal, Warning,
Error, Critical Error, you’d like to search and click Search or Export.
Click Export, the log you’re looking for will be copied to the notebook as shown
below.
299
Click on the number on the upper right corner to jump to the corresponding page to
see the log.
13.3.7. Client List
See the client information such as the client IP address and the client version here.
13.3.8. Account List
See the account information such as the account list and the status here.
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13.4. Monitor
As long as there is network connectivity, users can easily monitor the system status
locally or remotely and ensure the consistent stability.
13.4.1. NVR
Device
See the connected NVR information including CPU, memory, and disk throughput
graphically.
Click on the
to bring out the following chart to learn the details.
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Network
See the network status graphically.
Storage
See the storage status including disk volume, space information graphically.
302
13.4.2. Camera
See the connected camera information including camera name, model, IP address,
resolution, frame rate, bit rate, and status here.
Click on the
to see more details, such as camera name, model, IP address,
resolution, frame rate, bit rate, codec, and firmware version.
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13.5. Workflow
Designed for easy configuration, deployment and maintenance, SurveOne allows users
to do one-time setup. Users can simply copy the NVR or camera configurations and
apply them to new devices to ease the complicated setup process. The configurations
can also be saved as backup and restored when needed.
13.5.1. NVR
Enable Web Server / DDNS
304
Web Server
Follow the instruction flow on the right. Users can set up the Web server/DDNS here.
Click Enable to activate the functionalities. You can also click Advanced Setting to
fill in further information.
Enable the Web Server and click Advanced setting to fill in the following information
for the Web Server settings to use the Web Client/Mobile Client.
305
Note: (1) User may just keep the default settings in the Web Server. (2) Do not set
the Web Server Port as these port numbers – 8080 (Web Stream Port), 9090
(NVR Stream Port), 2809 (NVR Server Login Port), 7735 (TV Wall Port (2.5.0)),
7734, 1024, 9010 (Domain Broadcast Port), 9030 (Domain Client Message
Port),
9040
(Domain
Console
Message
Port),
9050
(Domain
Local
Communication Port), 9020 (Domain Remote Communication Port), 9080
(Domain Local Log Data Download Port), 9081 (Domain Remote Log Data
Download Port), 9060 (Domain Local Data Port), 9061 (Domain Remote Data
Port), 15507 (Domain Local Log Message Download Port), 15503 (Domain
Remote Log Message Download Port), 15501 (Domain Remote Log Upload
port), 15505 (Domain Local Log Upload Port), 40000 (NVR Broadcast Port),
50000 (NVR Message Port).
DDNS
DDNS (Dynamic Domain Name Server) is a protocol that enables the device to
maintain a static connection address, even when its IP changes. Access using this
feature is disabled by default. Connecting using DDNS requires registration on thirdparty websites for DDNS services.
Check the Enable DDNS option and click Advanced setting to fill in valid user name
and password. You can then access the device through the registered domain name.
306

Click Back to Workflow Selection to go back to the previous setting page.

Click Reset to reset settings on this page.

Click Run to execute the setups now.
Back Up Configuration
Follow the instruction flow on the right. The configurations can be saved as backup
and restored when needed to save time and effort.
1. Select Backup or Restore.
2. Select path to save the configurations.
3. Select which device you’d like to save its configurations.

Click Back to Workflow Selection to go back to the previous setting page.

Click Reset to reset settings on this page.

Click Run to execute the setups now.
307
NVR Multiple IP Setup
Follow the instruction flow on the right. Multiple IP addresses are supported. You can
select the Obtain IP Address Automatically or Assign the following IP Address and
input detailed information for each NVR.

Click Back to Workflow Selection to go back to the previous setting page.

Click Reset to reset settings on this page.

Click Run to execute the setups now.
308
13.5.2. Camera
Copy Configuration to Multiple Cameras
Follow the instruction flow on the right. The configurations can be saved as backup
and restored when needed to save time and effort.
Note: The source camera and the target camera should bear the same model and
version.
309
1. Select the source NVR and the cameras under this NVR.
2. Select the target NVR and the cameras under this NVR.

Click Back to Workflow Selection to go back to the previous setting page.

Click Reset to reset settings on this page.

Click Run to execute the setups now.
Backup Configuration
Follow the instruction flow on the right. The configurations can be saved as backup
and restored when needed to save time and effort.
310
1. Select Backup or Restore.
2. Select path to save the configurations.
3. Select which device you’d like to save its configurations.

Click Back to Workflow Selection to go back to the previous setting page.

Click Reset to reset settings on this page.

Click Run to execute the setups now.
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13.6. Event Log
See the detailed event status with information such as source, severity, date/Time
and Event here. With classified event logs, users can identify which event needs to
take actions first and which not to respond to the situations more quickly and
efficiently.
Search
Use the drop-down list to filter the specific event, such as All, Normal, Warning,
Error, Critical Error, you’d like to search and click Search or Export.
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Export
Click Export, the log you’re looking for will be copied to the notebook as shown
below.
Click on the number on the upper right corner to jump to the corresponding page to
see the log.
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