Use and Care Manual

DIGITAL VIDEO SURVEILLANCE RECORDER

Instruction Manual

English Version 2.0

RETAIL

THE ECONOMICAL SOLUTION TO PROTECT YOUR HOME OR BUSINESS

INDUSTRY HOME

OUTDOOR

www.lorextechnology.com

Copyright © 2012 Lorex Technology Inc.

LH010 ECO BLACKBOX SERIES

Thank you for purchasing the ECO Blackbox Series Digital Video Surveillance Recorder.

This manual refers to the following models:

• LH014 (4-channel)

• LH018 (8-channel)

• LH016 (16-channel)

• LH016H (16-channel ECO Blackbox+)

For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at:

www.lorextechnology.com

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT

REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated

"dangerous voltage" within the products ' enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT

EXPOSE THIS UNIT TO RAIN OR MOISTURE.

CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE

OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.

NEED HELP?

CONTACT US FIRST

DO NOT RETURN THIS PRODUCT TO THE STORE

Please make sure to register your product at www.lorextechnology.com

to receive product updates and technical support.

2 Easy Ways to Contact Us

Online:

Product Support is available 24/7 including product information, user manuals, quick start up guides and FAQ’s at

www.lorextechnology.com/support

For all other matters, visit www.lorextechnology.com

By Phone:

North America:

Customer Service

(for warranty matters)

: 1-888-425-6739

(1-888-42-LOREX)

Tech Support

(for technical/installation issues)

: 1-877-755-6739

(1-877-75-LOREX)

Mexico: 001-800-681-9263, 001-800-514-6739

International: +800-425-6739-0

(Example: From the UK, dial 00 instead of +)

SEP 12 2012 - R14

VIEW YOUR WORLD™

VOIR VOTRE MONDE

MD

VEA SU MUNDO™

¿NECESITA AYUDA?

COMUNÍQUESE PRIMERO

CON NOSOTROS

BESOIN D’ASSISTANCE?

COMMUNIQUEZ D’ABORD

AVEC NOUS

NO DEVUELVA ESTE PRODUCTO A LA TIENDA

Por favor, registre su producto en www.lorextechnology.

com para recibir actualizaciones del producto y asistencia técnica.

Hay 2 maneras fáciles de comunicarse con nosotros:

En línea:

Apoyo al cliente está disponible 24/7, incluyendo información del producto, manuales para el usuario, guías de inicio rápido y preguntas más frecuentes en:

www.lorextechnology.com/support

Para todo lo demás, visite

www.lorextechnology.com

Por teléfono:

Norte América:

Atención al cliente

(para asuntos de la garantía)

:

1-888-425-6739 (1-888-42-LOREX)

Asistencia técnica

(para asuntos técnicos o de instalación)

:

1-877-755-6739 (1-877-75-LOREX)

NE RETOURNEZ PAS CE PRODUIT AU MAGASIN

Veuillez enregistrer votre produit sur le site www.lorextechnology.com afin de recevoir des mises à jour et le soutien technique pour votre produit.

2 façons simples de communiquer avec nous :

En ligne :

À votre disposition 24/7, le soutien pour les produits comprend les renseignements sur les produits, guides d’utilisation, guides de départ rapide et FAQ :

www.lorextechnology.com/support

Pour toutes les autres questions, visitez

www.lorextechnology.com

Par téléphone :

En Amérique du Nord :

Service à la clientèle

(pour tout ce qui concerne la garantie)

:

1-888-425-6739 (1-888-42-LOREX)

Soutien technique

(pour les questions d’ordre technique ou relatives à l’installation)

: 1-877-755-6739 (1-877-75-LOREX)

Mexico: 001-800-681-9263, 001-800-514-6739

Internacional: +800-425-6739-0

(Ejemplo: Desde el Reino Unido, marque el 00 en lugar del +)

Mexique : 001-800-681-9263, 001-800-514-6739

International : +800-425-6739-0

(par exemple : à partir du Royaume-Uni, composez le 00 au lieu de +)

SEP 12 2012 - R14

B E F O R E Y O U S TA RT

Please make sure to register your product at www.lorextechnology.com to receive product updates and technical support

THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION

LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS

We have developed user friendly products and documentation.

Please read the Quick Start Guide and User Manual before you

install this product.

Consumer Guides and Video Tutorials are available on our web

site at

www.lorextechnology.com/support

If you require further installation assistance, please visit

www.lorextechnology.com/installation

or contact a

professional installer.

Please note that once the components of this product have been

unsealed, you cannot return this product directly to the store

without the original packaging.

SEP 6 2012 - R8

AVANT DE

COMMENCER

ANTES DE

EMPEZAR

Veuillez enregistrer votre produit sur le site www.lorextechnology.com afin de recevoir des mises à jour et le soutien technique pour votre produit.

CE PRODUIT PEUT NÉCESSITER UNE

INSTALLATION PROFESSIONNELLE

LOREX S’ENGAGE À RÉPONDRE À VOS

BESOINS EN MATIÈRE DE SÉCURITÉ

Nous avons conçu et développé une documentation

et des produits extrêmement conviviaux. Veuillez

lire le Guide de départ rapide et le Guide

d’utilisation avant d’installer ce produit.

Des guides pour consommateurs et des tutoriels

vidéo vous sont offerts sur notre site Web :

www.lorextechnology.com/support

Si vous avez besoin de plus d’assistance pour

l’installation de ce produit, veuillez visiter le site

www.lorextechnology/installation

ou communiquez

avec un installateur professionnel.

Veuillez prendre note que lorsque vous avez déballé

les pièces et composantes de ce produit, vous ne

pouvez pas retourner celui-ci directement au

magasin sans son emballage original.

Cerciórese de por favor colocar su producto en www.lorextechnology.com para recibir actualizaciones y la información del producto y soporte técnico.

ESTE PRODUCTO PUEDE EXIGIR UNA IN-

STALACIÓN PROFESIONAL

LOREX SE COMPROMETE A SATISFACER

SUS NECESIDADES EN SEGURIDAD

Favor de leer la guía de instalación rápida y la

guía del usuario antes de instalar este product.

Puede conseguir las guías del consumidor y los

cursos en enseñanza video sobre el Internet

visitando

www.lorextechnology.com/support

Si necesita ayuda para la instalación, visite

www.lorextechnology.com/installation

o contacte

un especialista en instalaciones.

Favor de notar que una vez que los componentes

de este producto han sido removidos del

embalaje, no podrá devolver este producto

directamente a la tienda.

www.lorextechnology.com

VIEW YOUR WORLD™

VOIR VOTRE MONDE

MD

VEA SU MUNDO™

SEP 6 2012 - R8

Important Safeguards

In addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product.

General Precautions

1. All warnings and instructions in this manual should be followed.

2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water-dampened cloth for cleaning.

3. Do not use this product in humid or wet places.

4. Keep enough space around the product for ventilation. Slots and openings in the storage cabinet should not be blocked.

5. It is highly recommended to connect the product to a surge protector to protect from damage caused by electrical surges. It is also recommended to connect the product to an uninterruptible power supply (UPS), which has an internal battery that will keep the product running in the event of a power outage.

Installation

1.

Read and Follow Instructions

- All the safety and operating instructions should be read before the product is operated. Follow all operating instructions.

2.

Retain Instructions

- The safety and operating instructions should be retained for future reference.

3.

Heed Warnings

- Comply with all warnings on the product and in the operating instructions.

4.

Polarization

- Do not defeat the safety purpose of the polarized or grounding-type plug.

A polarized plug has two blades with one wider than the other.

A grounding type plug has two blades and a third grounding prong.

The wide blade or the third prong are provided for your safety.

If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

5.

Power Sources

- This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.

6.

Overloading

- Do not overload wall outlets or extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.

7.

Power-Cord Protection

- Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.

8.

Surge Protectors

- It is highly recommended that the product be connected to a surge protector. Doing so will protect the product from damage caused by power surges. Surge protectors should bear the UL listing mark or CSA certification mark.

9.

Uninterruptible Power Supplies (UPS)

- Because this product is designed for continuous, 

24/7 operation, it is recommended that you connect the product to an uninterruptible power supply. An uninterruptible power supply has an internal battery that will keep the product running in the event of a power outage. Uninterruptible power supplies should bear the UL listing mark or CSA certification mark.

Caution:

Maintain electrical safety. Power line operated equipment or accessories connected to this product should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.

v

Installation (Continued)

10.

Ventilation

- Slots and openings in the case are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface.

This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided and the product manufacturer’s instructions have been followed.

11.

Attachments

- Do not use attachments unless recommended by the product manufacturer as they may cause a hazard.

12.

Water and Moisture

- Do not use this product near water — for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.

13.

Heat

- The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.

14.

Accessories

- Do not place this product on an unstable cart, stand, tripod, or table. The product may fall, causing serious damage to the product. Use this product only with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with the product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.

15.

Camera Extension Cables

– Check the rating of your extension cable(s) to verify compliance with your local authority regulations prior to installation.

16.

Mounting

- The cameras provided with this system should be mounted only as instructed in this guide or the instructions that came with your cameras, using the provided mounting brackets.

17.

Camera Installation

- Cameras are not intended for submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.

Service

1.

Servicing

- Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

2.

Conditions Requiring Service

- Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A. When the power supply cord or plug is damaged.

B. If liquid has been spilled or objects have fallen into the product.

C. If the product has been exposed to rain or water.

D. If the product has been dropped or the cabinet has been damaged.

E. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation.

F. When the product exhibits a distinct change in performance. This indicates a need for service.

7.

Replacement Parts

- When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the product manufacturer can prevent fire, electric shock, or other hazards.

8.

Safety Check

- Upon completion of any service or repairs to this product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the product is in safe operating condition.

Use

1.

Cleaning

- Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

2.

Product and Cart Combination

- When product is installed on a cart, product and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the product and cart combination to overturn.

3.

Object and Liquid Entry

- Never push objects of any kind into this product through openings as they may touch dangerous voltage points or “short-out” parts that could result in a fire or electric shock. Never spill liquid of any kind on the product.

4.

Lightning

- For added protection of this product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product due to lightning and power line surges.

vi

NOTICES

FCC/IC Notice:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (which can be determined by turning the equipment on and off), the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

• Consult the dealer or an experienced radio or television technician for assistance

Modification:

Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the device.

Toute modification non approuvée explicitement par le fournisseur de licence de l'appareil peut entraîner l'annulation du droit de l'utilsateur à utiliser l'appareil.

RoHS:

This product is fully compliant with the European Union Restriction of the Use of Certain Hazardous

Substances in Electrical and Electronic Equipment ("RoHS") Directive (2002/95/EC). The RoHS directive prohibits the sale of electronic equipment containing certain hazardous substances such as lead, cadmium, mercury, and hexavalent chromium, PBB, and PBDE in the European Union.

This product has been certified and found to comply with the limits regulated by FCC, EMC, and

LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage.

However, it is imperative that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury.

In order to improve the features, functions, and quality of this product, the specifications are subject to change without notice from time to time.

www.lorextechnology.com

Product Information

Specification Sheets

User Manuals

Software Upgrades

Quick Start Guides

Firmware Upgrades vii

ECO Blackbox Series Features

Digital Video Recorder Features

• H.264 video compression

1

• Real time recording: 8/16ch: (360x240), 4ch: (720x240) resolution

• Pentaplex operation - View, Record, Playback, Back Up & Remotely Control the system simultaneously

• 24/7 100% Duty cycle hard drive pre-installed

• PTZ cameras supported (RS485)

• Accurate Time Stamps with NTP & Daylight Savings Time

Connectivity Features

2

• Exclusive LOREX Easy Connect Internet Set-up Wizard

• Instant Mobile Viewing on compatible Smart phones & Tablets

3

• PC and Mac Compatible (Internet Explorer & Safari browsers)

• Free LOREX DDNS (Dynamic Domain Name Service) for advanced remote connectivity at all times

• Instant email alerts with snap shot attachment

Blackbox is used solely as a marketing term and does not imply that the product can survive fire or extreme conditions. Use product in accordance with the instructions provided. All trademarks belong to their respective owners. No claim is made to the exclusive right to use the trademarks listed, other than the trademarks owned by Lorex Technology Inc. We reserve the right to change models, configurations or specifications without notice or liability. Product may not be exactly as shown.

1. Recording time may vary based on recording resolution & quality, lighting conditions and movement in the scene.

2. Requires a high speed Internet connection and a router (not included).

3. Smart Phone & Tablet Compatibility: iPad™, iPhone™, BlackBerry (supported model numbers: 9000, 9700,

9800), Android (version 1.5 & above), Windows Mobile (6.0, 6.5), Symbian 3rd & 5th generation phones. Mobile phone data plan is required (not included). Router port forwarding required. For the latest compatibility list check www.lorextechnology.com as new models become available in the market.

viii

ECO Blackbox+ Series Features

Digital Video Recorder Features

• H.264 video compression

1

• HDMI output (HDMI cable included for simple connection to HDTVs)

2

• Real time recording: 8/16ch: (360x240), 4ch: (720x240) resolution

• 960H (960x480) recording resolution capable

3

• Pentaplex operation - View, Record, Playback, Back Up & Remotely Control the system simultaneously

• 24/7 100% Duty cycle hard drive pre-installed

• PTZ cameras supported (RS485). Remotely control through App

• Accurate Time Stamps with NTP & Daylight Savings Time

Connectivity Features

4

• Exclusive LOREX Easy Connect Internet Set-up Wizard

• Instant Mobile Viewing on compatible Smart phones & Tablets

5

• PC and Mac Compatible (Internet Explorer & Safari browsers)

• Free LOREX DDNS (Dynamic Domain Name Service) for advanced remote connectivity at all times

• Instant email alerts with snap shot attachment

1. Recording time may vary based on recording resolution & quality, lighting conditions and movement in the scene.

2. HDMI output (1920x1080) for high definition multi-channel live viewing only. High definition recording not supported. Recording resolution is limited to a maximum of 960x480 per channel. Image quality and resolution is dependent on the type of camera connected to the DVR.

3. When used with 960H compatible cameras. DVR is backwards compatible and supports different camera inputs: standard resolution and 960H.

4. Requires a high speed internet connection and a router (not included).

5. Smart Phone & Tablet Compatibility: iPad®, iPhone®, BlackBerry (supported model numbers: 9800, 9700,

9000), Android (version 1.5 & above), Windows Mobile (6.0, 6.5), Symbian 3rd & 5th generation phones. Mobile phone data plan is required (not included). Router port forwarding required. For the latest compatibility list check www.lorextechnology.com as new models become available in the market.

ix

x

TABLE OF CONTENTS

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

DVR Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Front Panel (All Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

ECO Blackbox Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

4-Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

8-Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

16-Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

ECO Blackbox+ Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

16-Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Step 1: Connect the BNC Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Step 2: Connect the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Step 3: Connect the Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Step 4: Connect the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Step 5: Connect the Power Adapter and Power on the DVR . . . . . . . . . . . . . . . . . . . . . 6

Step 6: Verify Camera Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Step 7: Set the Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Default System Password & Port Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Quick Access to System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Connecting Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installation Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installing Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Connecting BNC Cameras to your DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Connecting and Removing BNC Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Mouse Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

16-Channel Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using the On-Screen Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using the Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Menu Bar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the Virtual Keyboard and Mini-Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using the Zoom Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using Picture in Picture (PIP) Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Configuring Daylight Savings Time (DST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using a NTP Server to set your System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

xi

Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Event Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Playback and Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Playing Back Recorded Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using the On-Screen Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Advanced Playback Controls (ECO Blackbox+ Series Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Finding Events in the Playback Bar (ECO Blackbox+ Series Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Controlling the Time Range of the Playback Bar (ECO Blackbox+ Series Only) . . . . . . . . . . . . . . . . . . 26

Using Zoom in Playback Mode (ECO Blackbox+ Series Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using Video Clip Backup (ECO Blackbox+ Series Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Backing Up Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Viewing Backed Up Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Converting Backed Up Video to AVI Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Managing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Enabling and Changing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configuring Custom Channel Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Changing the Position of the Channel Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Adjusting Camera Color Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Enabling Covert Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configuring the Time and Recording Time Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Configuring Sequence Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Changing the Video-out Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Adjusting Menu Transparency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Restoring the System’s Resolution if you see a Blank Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Adjusting the Video Margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Adding Privacy Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Creating a Custom Split-screen Display (ECO Blackbox+ Series Only) . . . . . . . . . . . . . . . . . . . . . . . . . 38

Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring Pre-recording Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring Backup File Duration (Pack Duration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring the Recording Schedule (Continuous and Motion) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Enabling Audio Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Configuring Recording Quality, Resolution, and Video Frame Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Searching for Video on the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Backing up Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using the Event Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using the Log Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Configuring Network Type: DHCP & Static IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Enabling Auto Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

xii

Changing the DVR’s Client and HTTP Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Adjusting Remote Connectivity Streaming Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Setting up Email Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Changing the Mobile Connectivity Port, User Name, and Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Configuring DDNS settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuring Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuring Alarm Settings (ECO Blackbox+ Series Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Configuring Hard Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Formatting USB Flash Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Changing Date Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Changing Time Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Changing the System Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Changing Video Output - NTSC & PAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Configuring Menu Time Out and Auto Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Adding Users & Changing the Admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Configuring the "Auto Reboot" feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Upgrading the System Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Restoring to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Restarting or Shutting Down the DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Configuring System Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Saving Your System Configuration to a USB Flash Drive (ECO Blackbox+ Series Only) . . . . . . . . . . . . 54

Loading a System Configuration from a USB Flash Drive (ECO Blackbox+ Series Only) . . . . . . . . . . . 54

Setting up your DVR for Remote Connectivity. . . . . . . . . . . . . . . . . . . . . . . 55

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Accessing your DVR within a Local Network (LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Step 1 of 3: Connect your DVR to the Local Area Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Step 2 of 3: Obtain the DVR’s Local IP Address and HTTP Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Step 3 of 3: Enter the DVR’s Local IP Address into the Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

To connect using the DVR’s Local IP Address on a PC: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

To connect to the DVR’s Local IP Address on a Mac: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Accessing your DVR Remotely over the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Step 1 of 4: Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Step 2 of 4: Create a DDNS Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Step 3 of 4: Enable DDNS on the DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Step 4 of 4: Enter the DDNS Address into the Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Lorex Client 11: Client Software for PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Connecting to your DVR using Lorex Client 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Remote Viewing Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Changing Viewing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Taking Screen Shots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Recording Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

xiii

Showing / Hiding Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Adjusting Sub-menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Changing the Save Directory of Screenshots or Recorded Video . . . . . . . . . . . . . . . 70

Changing the Format of Recorded Video (PC Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Configuring PTZ Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Video Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Video Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring Privacy Zone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Configuring Recording Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Configuring the Recording Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Configuring System Recording Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Configuring Basic Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Configuring the System Substream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Configuring Email Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Changing the Mobile User Name and Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Configuring DDNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Configuring Motion Detection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Configuring your System to "Beep" During Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Configuring Alarm Notifications (ECO Blackbox+ Series Only) . . . . . . . . . . . . . . . . . 83

Configuring Hard Drive Recording Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Configuring PTZ Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Configuring the System Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Changing the System’s Menu Time Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Configuring System User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Upgrading System Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Restoring Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Configuring Event Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Configuring Auto-Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Lorex Player 11: Playing Backed up Video on PC . . . . . . . . . . . . . . . . . . . . 90

Installing Lorex Player 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Running Lorex Player 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Lorex Player 11 Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

About the Advanced Config Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Lorex Player for Mac: Viewing Backed up Video on Mac . . . . . . . . . . . . . . 92

Lorex Player Mac Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Loading Individual Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Loading Multiple Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Mobile Apps: Accessing your DVR Using a Mobile Device . . . . . . . . . . . . . 94

Compatible Devices and Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

xiv

iPhone / iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Step 1 of 3: Downloading the App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Step 2 of 3: Configuring Lorex Mobile ECO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Step 3 of 3: Connecting to your DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Deleting Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Taking Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Changing Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Android

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Step 1 of 2: Downloading the App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Step 2 of 2: Configuring and Connecting to Lorex Mobile ECO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

BlackBerry

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Step 1 of 2: Downloading and Installing the App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Step 2 of 2: Configuring Lorex Mobile ECO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Connecting to the DVR through the Device List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Enabling APN on Your Blackberry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Windows Mobile

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Step 1 of 2: Downloading the App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Step 2 of 2: Configuring and Connecting to Lorex Mobile ECO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Symbian OS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Step 1 of 2: Downloading the App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Step 2 of 2: Configuring and Connecting to Lorex Mobile ECO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Appendix A: System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

ECO Blackbox Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

ECO Blackbox+ Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Appendix B: Connecting a PTZ Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Configuring PTZ Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Using the PTZ Menu (Local DVR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

PTZ Presets and PTZ Cruise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Setting PTZ Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Selecting PTZ Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Deleting PTZ Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Starting / Stopping PTZ Cruise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Appendix C: Connecting Additional External Monitors . . . . . . . . . . . . . . 113

Appendix D: Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Appendix E: Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Formatting the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Troubleshooting (Continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Troubleshooting Remote Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

xv

xvi

Getting Started

The system comes with the following components:

DVR (DIGITAL VIDEO RECORDER)

12V DC POWER SUPPLY

REMOTE CONTROL

(may not be exactly as shown)

USB MOUSE

ETHERNET CABLE HDMI CABLE (BLACKBOX+

SERIES ONLY)

INSTRUCTION MANUAL

QUICKSTART GUIDE

DOCUMENTATION CD

HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY

BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS.

CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM,

INCLUDING ALL COMPONENTS SHOWN ABOVE.

1

DVR Overview

Front Panel (All Models)

1

1

IR Sensor: IR receiver for the remote control.

LED Indicators:

PWR: Power LED.

HDD: Hard disk activity LED.

2

2

USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates.

ECO Blackbox Series

4-Channel

1 2 3 5 6 8

9

8-Channel

1

4

2 3

5

7

6 8

9

4 7

1

Video Input: Connect BNC cameras.

2 Video Output

: Outputs the DVR interface to a BNC connection. This allows you to see your mouse cursor and have full control of the system on a secondary monitor. To switch the

2

mouse and system interface between BNC and VGA monitors, press 0 three times on the remote control.

NOTE: Use a BNC to RCA adapter (not included) to connect the DVR to RCA inputs (i.e. for a TV connection).

3 Audio Input:

Input for 1 RCA audio-enabled camera (not included).

4

Audio Output: Output for 1 RCA audio channel (e.g. speakers).

5

VGA: Connect a VGA monitor (not included) to view the system interface.

6

LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.

7

USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates.

8

RS485: Connect compatible PTZ cameras (not included).

9 DC12V

: Connect the included AC power adapter.

16-Channel

1 2 4 5 6 8

9

10

3

7

1

Video Input: Connect BNC cameras.

2

Video Output: Outputs the DVR interface to a BNC connection. This allows you to see your mouse cursor and have full control of the system on a secondary monitor. To switch the mouse and system interface between BNC and VGA monitors, press 0 three times on the remote control.

NOTE: Use a BNC to RCA adapter (not included) to connect the DVR to RCA inputs (i.e. for a TV connection).

3 Audio Output

: Output for 1 RCA audio channel (e.g. speakers).

4

Audio Input: Input for 2 RCA audio-enabled cameras (not included).

5

VGA: Connect a VGA monitor (not included) to view the system interface.

6

LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.

7

USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates.

8

RS485: Connect compatible PTZ cameras (not included).

9

DC12V: Connect the included AC power adapter.

10 On / Off Switch

: Turns the DVR on or off.

3

4

ECO Blackbox+ Series

16-Channel

1

2

4 6

9 12

3 5 7 8 10 11

1

Video Input: Connect BNC cameras.

2

Video Output: Outputs the DVR interface to a BNC connection. This allows you to see your mouse cursor and have full control of the system on a secondary monitor. To switch the mouse and system interface between BNC and VGA monitors, press 0 three times on the remote control.

NOTE: Use a BNC to RCA adapter (not included) to connect the DVR to RCA inputs (i.e. for a TV connection).

3 Audio Output

: Output for 1 RCA audio channel (e.g. speakers).

4

Audio Input: Input for 4 RCA audio-enabled cameras (not included).

5

HDMI: Connect to an HDMI monitor or TV (not included) to view the system interface.

6

VGA: Connect a VGA monitor (not included) to view the system interface.

7

LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.

8 USB Port

: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates.

9

RS485/Alarm Block: Connect compatible PTZ cameras (not included) or alarm sensor devices (not included).

10

DC12V: Connect the included AC power adapter.

11 On / Off Switch

: Turns the DVR on or off.

12

IR EXT: Service only; not supported.

Basic Setup

Step 1: Connect the BNC Cameras

• Connect BNC cameras to the Video In ports on the rear panel of the DVR.

8-channel model shown

Push and twist the BNC connector clockwise to secure it to the BNC port.

Step 2: Connect the Mouse

• Connect a USB mouse (included) to one of the USB ports on the DVR.

8-channel model shown

Front panel

USB port

Rear panel

USB port

Step 3: Connect the Ethernet Cable

• Connect an ethernet cable (included) to the LAN port on the rear panel of the DVR. Connect the other end of the ethernet cable to a router on your network.

8-channel model shown

LAN port

Connect ethernet cable

5

Basic Setup

Step 4: Connect the Monitor

• Connect a VGA cable (not included) from the VGA port to the monitor.

OR

ECO Blackbox+ Series only: connect the included HDMI cable from the HDMI port to your

HDTV or monitor.

8-channel model shown

VGA

16-channel ECO Blackbox+ shown

HDMI port (featured on

ECO Blackbox+ only)

Step 5: Connect the Power Adapter and Power on the DVR

• Connect the included power adapter to the DC 12V port. Connect the other end of the power adapter to a wall socket or a surge protector.

16-channel models only: Turn the power switch to I to turn on the DVR.

• At startup, the system performs a basic system check and runs an initial loading sequence.

After a few moments, the system loads a live display view.

8-channel model shown

6

Connect power adapter

16-channel:

Connect power adapter and turn on power switch

Step 6: Verify Camera Image

• Power on the cameras, and then verify the camera video quality before mounting the cameras to a permanent location.

• Mount the cameras under a sheltered location. Always verify the outdoor rating of your camera before installing it in a permanent location.

Basic Setup

Step 7: Set the Time

• Set the system time and date for accurate video time stamps. Videos with inaccurate times may not be valid as surveillance evidence.

• For details on setting the system time, see “Setting the Date and Time” on page 18.

Default System Password & Port Numbers

By default, the system user name is admin and the password is 000000.

Passwords are disabled by default and are not required to access the Menu

Bar or Main Menu. However, you may be asked for a password to access certain functions. It is recommended that you enable passwords and create

your own password. For details, see “Managing Passwords” on page 31.

• The system requires a user name and password to log in to the system remotely using a computer or mobile device.

ALL the system port numbers below must be port forwarded on your router to log in to your system over the Internet or an internal network (LAN).

Local DVR user name and password:

• Username: ADMIN / Password: 000000

Default ports for remote access:

• Port 80 (HTTP port)

• Port 9000 (Client port)

• Port 1025 (Mobile port)

Remote connectivity (LAN & Internet) to the DVR:

• User Name: admin

• Password: none (left blank)

Mobile connectivity (e.g. iPhone) to the DVR:

• User Name: admin / Password: 0000

Quick Access to System Information

• To quickly open a window that displays vital system information, right-click, click the Main

Menu button (

), and then click System>Info.

ATTENTION

:

Do not make any changes to the MAC Address field. The MAC address has been preset at the factory, and is configurable for service purposes only.

7

Basic Setup

Connecting Cameras

ATTENTION

: Cameras differ in terms of installation or mounting instructions. Please see the documentation that came with your camera(s) for specific installation instructions.

Test the cameras before permanent installation. Plan where you will route the wiring for the camera and where you will aim the camera.

Installation Tips

• Mount the camera where the lens is away from direct and intense sunlight.

• Plan your cable wiring so that it does not interfere with power lines or telephone lines.

• Ensure that the camera wiring is not exposed or easily cut.

• Mount the camera in an area that is visible, but out of reach.

• Avoid pointing the camera at a glass window to see outside, as this may result in a poor image caused by glare from indoor / outdoor lighting conditions.

• Adjust the camera angle so that it covers an area with high traffic.

• In "high-risk" locations, have multiple cameras point in the same area. This provides camera redundancy if a vandal attempts to damage the camera.

Installing Cameras

1

Mount the camera(s) to the desired mounting surface according to the instructions that came with the camera(s). Choose a firm mounting surface.

NOTE: If you wish to mount cameras to drywall, it is recommended to use drywall plugs (not included).

2

Adjust the camera stand to ensure that the camera has a satisfactory view of the area you would like to monitor. Stand configuration depends on the mounting surface you have chosen

(see below for suggested stand configurations).

8

Table Mount

Camera model not be exactly as shown.

Wall Mount

Ceiling Mount

NOTE: There are two connection points for certain cameras. Secure the stand to the top thread for wall mounts or ceiling mounts. Secure the stand to the bottom thread for table mounts or wall mounts.

Secure to camera thread

Top thread

(Ceiling mount, Wall mount)

Bottom thread

(Table mount)

Camera model may not be exactly as shown.

Basic Setup

Connecting BNC Cameras to your DVR

1

Connect the male power connector on the BNC extension cable to the female power connector on the camera.

• Connect the BNC connector to the camera.

2

Connect the female power connector on the BNC extension cable to the power adapter.

3

Connect the BNC connector to one of the Video Input ports on the rear panel of the DVR.

4

Plug the camera power adapter to a power outlet.

Digital Video Recorder

(8-channel model shown)

BNC Extension cable

BNC

Female power connector

Male power connector

Connecting and Removing BNC Cables

BNC (Bayonet Nut Connector) is a special connector that locks on to the system port and cannot be accidently removed.

To connect or remove a BNC connector:

• Push the BNC connector firmly into the BNC port and simultaneously twist the connector clockwise to tighten.

• To remove a BNC connector from a BNC port, push and simultaneously twist the connector counter-clockwise to loosen the BNC connector.

9

Mouse Control

Mouse Control

The DVR is designed for mouse navigation. To use a USB mouse (included), connect the mouse to a USB port on the DVR.

8-channel model shown

Front panel

USB port

Rear panel

USB port

1

Use the mouse buttons to perform the following:

Left-Button: Click to select a menu option.

During live viewing in Split-screen View, double-click on a channel to view the selected channel in full-screen; double-click the channel again to return to Split-screen View.

2 Right-Button

:

• Click to open the Menu Bar (see “Using the

Menu Bar” on page 14).

• In menus, use the right-button to go back / exit menus.

3

Scroll-Wheel: No function.

1 2

3

10

Remote Control

Remote Control

You can also control the DVR using the included remote control.

1 Number Keys (1-0)

: Press to select the desired channel in Full-screen View. Press

1+0 for channel 10, 1+1 for channel 11, etc.

• : In Live Viewing Mode, press to open

Split-screen View. Press repeatedly to switch between split-screen viewing modes.

MENU: Press to open the Main Menu. In menus, press to go back / exit menus.

0: Press three times to switch the mouse and system interface between VGA and BNC monitors.

2

Navigation Cursors: Press to navigate menus.

• : Press to select menu items. In Live

Viewing Mode, press to access System

Information.

3

SUB MENU: Press to open the Menu Bar.

4

MUTE: Press to mute / un-mute audio during Live Viewing and Playback Mode*.

1

2

3

5

Playback Controls:

: In Playback Mode, press to fast forward

/ increase fast forward speed.

: In Playback Mode, press to rewind / *Audio capable cameras (not included) are required for audio recording and listen-in audio functionality.

increase rewind speed.

:In Live Viewing Mode, press to open the

TIP: When using the remote

Search Menu to select video for playback. control to enter password and camera titles, select the

• In Playback Mode, press to play video.

field using the navigation

: In Live Viewing Mode, press to start buttons, press , and then press the number buttons.

.

Sequence Mode.

• In Playback Mode, press to pause video.

Press repeatedly to step through video frames.

• : Press to stop recording. Password required; does not override scheduled recording.

• : Record: Press to resume recording after recording has been stopped.

4

5

11

Remote Control

16-Channel Remote Control

NOTE: This remote control is only included with the

ECO Blackbox 16-channel model (LH016).

1 REC:

Press to resume recording after recording has been stopped.

SEARCH: Press to open the Search menu.

Number Keys (1-0): In Live Viewing Mode, press to open the desired channel in Full-screen view. Press

1+0 for channel 10, 1+1 for channel 11, etc.

0: Press three times to switch the mouse and system interface between VGA and BNC monitors.

Display Mode: In Live Viewing Mode, press repeatedly to switch through split-screen viewing modes.

2x2 / 3x3 / 4x4: In Live Viewing Mode, press to open the corresponding Split-screen View. Press repeatedly to change channels shown in split-screen.

AUTO: Press to start / stop Sequence Mode.

1

2

3

2 Navigation Cursors

: Press to navigate menus.

ENTER: In menus, press to confirm selections.

• In Live Viewing Mode, press to access System

Information.

4

5

3

MENU/ESC: Press to open the system menu. In menus, press to go back / exit menu.

MUTE: In Live Viewing and Playback Modes, press to mute / un-mute audio.

4 Playback Controls

:

FWD: In Playback Mode, press to fast forward / increase fast forward speed.

REW: In Playback Mode, press to rewind / increase rewind speed.

PLAY: In Playback Mode, press to play / pause video.

• In Live Viewing Mode, press to open the Record

Search Menu.

5

PTZ Controls:

Z+/Z- : Adjust camera Zoom.

F+/F- : Adjust camera Focus.

I+/I-: Adjust camera Iris.

PTZ: Opens the PTZ menu.

STOP: In Playback Mode, press to pause playback.

• In Live Viewing Mode, press to stop recording.

Password required; does not override scheduled recording.

SLOW: In Playback Mode, press to play video in slow motion. Press repeatedly to change slow motion playback speed.

PAUSE/FRAME: In Playback Mode, press to pause. Press repeatedly to view recordings frame by frame.

12

Using the On-Screen Display

Using the On-Screen Display

Use the system’s graphical on-screen display to navigate menus and configure options and settings.

1. Date & Time

M

C

2. Record Status

3. Channel number /

Channel Title

C C

1

Date & Time: Displays the date and time on the system.

2

Record Status: Displays the current recording status of the system: C=continuous (normal recording); M=motion recording; A=alarm recording (ECO Blackbox+ Series only).

3

Channel number / Channel title: Displays channel number or channel title. To rename the

channel number to a title, see “Configuring Custom Channel Names” on page 35.

Tip:

If you can’t see your mouse cursor on screen:

Press 0 on the remote control three times to switch the mouse and system interface between VGA and BNC monitors.

Press 0 three times to switch the mouse and system interface between VGA and BNC monitors

13

Using the On-Screen Display

Using the Menu Bar

The Menu Bar allows you to access the Main Menu and control basic functions of the DVR.

To access the Menu Bar:

1

Right-click or move the mouse cursor to the bottom of the screen to access the Menu Bar.

14

Main Menu

Lock

Split screen

PTZ Zoom

Search Menu

Start / Stop

PTZ Cruise

PIP1X1 PIP1X2

Sequence

Start/Stop

Recording

Volume

Menu Bar Icons

Main Menu: Opens the Main Menu.

Lock: Click to Lock the Main Menu unless the password is entered. Lock icon is not visible unless passwords are enabled.

Split Screen buttons: View the DVR in 4-way, 9-way (8/16-channel models only), or 16-way

(16-channel models only) Split-screen Mode.

PTZ: Opens the PTZ controls.

Start / Stop PTZ Cruise: Start or stop the PTZ cruise function.

Zoom: Opens digital zoom. Must be in Full-screen Mode*.

Record Search: Opens the DVR Search Menu. This allows you to search for video recorded on the DVR.

Start / Stop Recording: Start or stop DVR recording on all channels. Password required; does not override scheduled recording.

Start / Stop SEQ: Start or stop Sequence Mode. In Sequence Mode, DVR automatically switches between channels every few seconds.

PIP 1X1: Enable Picture in Picture Mode with 1 camera in full screen and 1 in a small window*.

PIP 1X2: Enable Picture in Picture Mode with 1 camera in full screen and 2 in small windows*.

Volume: Adjust the DVR volume (audio-capable cameras required, not included).

*Zoom and PIP Modes are not supported on the 16-channel model of ECO Blackbox

(LH016).

Using the On-Screen Display

Using the Virtual Keyboard and Mini-Keyboard

You can input numeric or text values using the on-screen virtual keyboard. You will need to use the Virtual Keyboard when entering your User ID and Password. The Virtual

Mini-Keyboard is used to input numeric values, such as the time and date.

To use the Virtual Keyboard:

1

Using the mouse, click on an option or field, such as the User ID and Password fields (if passwords are enabled).

• The Virtual Keyboard opens.

Virtual Keyboard

• Click Shift to switch between upper and lowercase letters.

• Click



to move the cursor between letters.

• Click to Backspace/Delete.

• Click Enter to enter your selection.

• Click ESC to close the virtual keyboard.

To use the Virtual Mini-Keyboard:

1

Using the Mouse, click on an option or field, such as the Time or Date fields.

• The Virtual Mini-Keyboard opens.

Virtual Mini-Keyboard

• Click to enter your selection.

15

Using the On-Screen Display

Using the Zoom Mode

Zoom Mode allows you to zoom in on an image while viewing your cameras live. This can be useful if you want to get a closer look at a situation.

NOTE: Zoom Mode is not supported on the 16-channel model of ECO Blackbox (LH016).

To use the Zoom Mode:

1

In Live Viewing Mode, select the channel you want to zoom in on in full-screen (double-click the channel if you are in a Split-screen View).

2

Right-click to open the Menu Bar and select the Zoom button ( ). A Zoom icon appears on the screen.

3

Click and drag on the area of the screen you would like to enlarge. The image zooms in on the selected area.

Click and drag to zoom in on an area

Zoom icon

Click and drag inside the box to move the zoom area

Right-click to exit and select a different zoom area

• The box in the lower right-hand corner shows the entire camera picture with a black box around the zoomed-in area.

• Click inside the box and drag to move the zoom area.

• Right-click to exit and select a different zoom area. Right-click again to exit Zoom Mode and return to Live Viewing Mode.

16

Using the On-Screen Display

Using Picture in Picture (PIP) Mode

Picture in Picture (PIP) Mode allows you to view one channel in full-screen while viewing up to two other channels.

NOTE: Picture in Picture Mode is not supported on the 16-channel model of ECO Blackbox

(LH016).

To use Picture in Picture Mode:

1

Right-click to open the Menu Bar and select the PIP1X1 button ( ) or PIP1X2 button ( ).

PIP1X1 shows 1 channel in full screen and 1 other channel; PIP1X2 shows 1 channel in full screen and 2 other channels.

Click inside the main viewing area to change the full-screen channel

Click inside the white bar and drag to move the smaller channels

Click inside the smaller channels to change the channel

• Picture in Picture Mode opens.

• To change the full-screen channel, click anywhere in the main viewing area.

• To change the smaller channels, click inside the channel.

• To move the smaller channels around the screen, click inside the white bar and drag.

• Right-click to exit and return to Live Viewing Mode.

17

Setting the Date and Time

It is highly recommended to set the date and time when first setting up your system.

Inaccurate time stamps may render your footage unusable for court evidence.

To set the date and time:

1

Right-click or move your mouse to the bottom of the screen to open the Menu Bar and click the Main Menu button ( ).

2

Click System.

Press on the Mini-Keyboard after you have entered the Date or Time

3

Configure the following:

Date: Click inside the field and enter the month, date, and year.

• Time: Click inside the field and enter the time.

(Optional) Date Format: Use the drop-down menu to select MM/DD/YY or, DD/MM/YY, or

YY-MM-DD.

(Optional) Time Format: Use the drop-down menu to select 12HOURS or 24HOURS.

(Optional) DST: Click the Setup button next to DST to configure automatic Daylight Savings

Time adjustments.

(Optional) NTP: Click the Setup button next to NTP to synchronize your DVR’s time and date with a Network Time Protocol (NTP) time server. Lorex provides a free NTP service that automatically updates your DVR’s time for Daylight Savings Time.

NOTE: A constant internet connection is required for the NTP server feature to function.

4

Click Apply to save your settings.

18

Configuring Daylight Savings Time (DST)

If your region observes Daylight Savings Time (DST), follow the instructions below to configure your DVR to automatically update the time when the clock updates.

To enable automatic DST adjustments:

1

Click the DST Setup button.

DST Setup

2

Configure the following:

Daylight Saving Time: Select Enable.

Time Offset: Select the number of hours the system should move forward or backward when

DST occurs.

Daylight Saving Time Mode: Select Week or Date. This allows you to select whether DST should begin and end at the beginning of the week or on a specific date.

Start Time, End Time: Enter when DST starts and ends.

Select Enable

Configure DST

Settings

3

Click Apply to save your settings.

19

Setting the Date and Time

Using a NTP Server to set your System Time

A NTP (Network Time Protocol) server syncs your system time with an online time server.

Lorex provides a free NTP service that allows your DVR to automatically update the time for Daylight Savings Time.

NOTE: A constant Internet connection is required to use the NTP feature.

To enable NTP:

1

Right-click to open the Menu Bar and click the Main Menu button ( ).

2

Click System. Beside NTP, click Setup.

NTP Setup

3

Configure the following:

Enable: Select Enable.

Server Address: Select ntp.lorexddns.net (recommended) as the time server or select another time server.

Time Zone: Select your region’s time zone.

Select Enable

Select ntp.lorexddns.net

Select your Time Zone

Click Update Now to connect to the server

Click Apply to save your settings

4

Click Update Now to connect to the time server.

5

Click Apply to save your settings.

20

Recording

Recording

By default, the system is set to immediately record video from connected cameras in

Continuous Recording Mode.

.

C

Recording—Continuous: Normal, continuous recording.

You can set the system to stop recording once the hard drive is full, or to continually record

by overwriting previously recorded data. For more details, see “Configuring Hard Drive

Settings” on page 49.

Event Recording

The system also includes motion recording:

M

Recording—Motion: The system records when motion is detected by the camera.

Recording Audio

The system can also record audio for 1, 2, or 4 channels (depending on model). You must have audio-capable cameras (not included) or self-powered microphones (not included) in order to record audio on the system.

For details, see “Appendix D: Recording Audio” on page 114.

21

Playback and Backup

Playback and Backup

You can view and back up recorded video on the system through the Search Menu.

Playing Back Recorded Video

To playback a specific date and time:

1

Right-click to open the Menu Bar and click the Record Search button ( ). The Record

Search tab opens.

2

Configure the following:

CH: Select the channel you wish to search. Select All to search all channels.

Search Date: Enter the month, date, and year you wish to search for video.

Playback Time: Enter the desired time you wish to search for video.

Search

Date

CH

Playback

Time

3

Click Play to select the exact time specified in Replay Time.

4

Select the channel or channels you want to playback and click Play.

Select channels to playback

22

Playback and Backup

To search for recorded footage on the DVR:

1

Right-click to open the Menu Bar and click the Record Search button ( ). The Record

Search tab opens.

2

Configure the following:

CH: Select the channel you wish to search. Select All to search all channels.

Search Date: Enter the month, date, and year you wish to search for video.

3

Click the Search button. Your search results appear in the calendar. In the top portion of the calendar, results are shown for each day in the month. In the bottom portion, results are shown for each hour in the selected day.

Days in the selected month

Hours in the selected day

Search results:

Green: Continuous recording

Red: Motion recording

Grey: No recording

4

Click on a date in the calendar to see the video available for that date.

5

Click on the hour of the video you want to playback.

6

Select the channel or channels you want to playback.

7

Click Play to begin playback.

23

Playback and Backup

Using the On-Screen Playback Controls

1

Move the mouse slightly to display the on-screen playback controls. You can also use the playback control buttons on the remote control.

Playback controls

Reverse playback

Slow Motion

Fast Forward

Play

Pause / Frame by Frame

• Click the playback controls to play, pause, fast forward, rewind, and slow down playback.

• Drag the slider to adjust the volume (audio capable camera required, not included). Click

Mute to mute the audio.

• Click X to quit playback and return to the Search Menu.

24

Playback and Backup

Advanced Playback Controls (ECO Blackbox+ Series Only)

The ECO Blackbox+ has advanced playback controls that allow you to see when you have recorded footage and motion events on your cameras. They also allow you to use digital zoom in playback mode or take backups from short video clips.

Different playback controls appear depending on the number of cameras you have selected to playback. All available controls appear when you playback from a single camera.

Playback cursor (click and drag to select playback time)

Start time of footage shown in bar

Slow

Rewind Play

Pause

Zoom

Fast

Forward

Available video footage

Green: Continuous recording

Red: Motion or alarm recording

Mute

Video clip backup

End time of footage shown in bar

Exit playback

Show playback time controls

Change range of time shown in playback bar

To use the advanced playback controls:

1

Move the mouse slightly to display the on-screen playback controls. You can also use the playback control buttons on the remote control.

• Click the playback controls to play, pause, fast forward, rewind, and slow down playback.

• Click X or right-click to quit playback and return to the Search Menu.

Finding Events in the Playback Bar (ECO Blackbox+ Series Only)

The advanced playback controls show the time and type of video footage available.

Continuous recordings are shown in green and motion or alarm recordings are in red.

NOTE: Motion detection or alarms must be enabled for each channel before they will be

highlighted, see “Alarm” on page 47 for details.

When up to four channels are selected for playback, multiple channels are shown.

Video footage from up to 4 channels is shown in multiple bars

If more than four channels are selected, one bar is shown that combines all the selected channels. This means that video available on any selected channel will be shown in the bar.

25

Playback and Backup

Controlling the Time Range of the Playback Bar (ECO Blackbox+ Series Only)

The time range is the start and end times of the footage displayed in the Playback bar. By default, the Playback bar displays recordings recorded on the day selected for playback

(from 00:00~24:00). You can change the time range to narrow in on a specific time.

To control the time range of the Playback bar:

1

During Playback mode, click to open the time range controls.

Click to open time range controls

2

Click 30m, 1H, 2H, or 24H to select a time range. For example, if 30m is selected, the

 playback bar will show 15 minutes before to 15 minutes after the currently playing time.

OR

• To create a custom time range, click . The button will become colored. Move your mouse to the time you where you would like the range to start and click. Then, move your mouse to the time you where you would like the range to end and click. The start and end times will be replaced by the 1st and 2nd times that you clicked on.

Using Zoom in Playback Mode (ECO Blackbox+ Series Only)

You can use Zoom in Playback Mode. This is useful if you need a closer look at recorded video.

NOTE: Zoom is only available when a single channel is selected for Playback.

To use zoom in playback mode:

1

Open Playback mode with only one channel selected. For details, see “Playing Back Recorded

Video” on page 22.

2

Click to open Zoom.

NOTE: Playback controls are not available when Zoom is activated. If you want to pause the video before you zoom, you will have to pause it before entering Zoom.

26

Playback and Backup

3

Click and drag on the area of the screen you would like to enlarge. The image zooms in on the selected area.

Click and drag to zoom in on an area

Zoom icon

Click and drag inside the box to move the zoom area

Right-click to exit and select a different zoom area

• The box in the lower right-hand corner shows the entire camera picture with a black box around the zoomed-in area.

• Click inside the box and drag to move the zoom area.

4

Right-click to exit and select a different zoom area. Right-click again to exit Zoom Mode and return to Playback Mode.

Using Video Clip Backup (ECO Blackbox+ Series Only)

Video clip backup allows you to select a duration of video during playback mode and save it to a USB flash drive (not included).

NOTE: Video clip backup is only available when a single channel is selected for Playback.

To create a backup video clip:

1

Connect a USB flash drive (not included) to one of the USB ports on the DVR.

2

Open Playback mode with only one channel selected. For details, see “Playing Back

Recorded Video” on page 22.

3

Click the clip backup button ( ) to start your backup at the current playback time.

Click to select the start and stop times

4

When you want the backup clip to stop, click again.

TIP: You can use fast forward or click-and-drag the video cursor to select the stop time for the clip. This is useful because it allows you to backup longer segments of video without having to watch the whole video each time. You must have enough space on your USB flash drive to save the file.

27

Playback and Backup

5

A confirmation window appears, showing information about the backup file you are about to create. Click Backup to confirm. Wait for the file to be saved.

Backup

For details on viewing backed up video, see “Lorex Player 11: Playing Backed up Video on

PC” on page 90 or see “Lorex Player for Mac: Viewing Backed up Video on Mac” on page 92.

Backing Up Video

You can back up video to a USB flash drive (not included) connected to the DVR.

To back up video:

1

Connect a USB flash drive to one of the USB ports on the DVR.

2

Right-click to open the Menu Bar and click the Record Search button ( ).

3

Click the Backup tab.

4

Configure the following:

Search Date: Enter the desired month, date, and year

Search Time: Enter the time range you wish to search.

CH: Select the channel you wish to search. To search all channels, select All.

Type: Select the type of recording you wish to search. Choose from All, Continuous (or

Normal), or Alarm.

5

Click Search. A list of videos populate in the window.

Click the BAK checkbox to select video to back up

Click Backup

28

Playback and Backup

6

Click



to scroll through the list of videos. The videos are named by time. Videos are

"packed" into 15 minute - 60 minute increments.

7

Click the BAK checkbox beside the video you wish to back up.

8

Click Backup. Wait for the backup to finish before removing the USB memory drive.

NOTE: To change the duration of how often a file is "packaged", see “Configuring

Backup File Duration (Pack Duration)” on page 39.

Viewing Backed Up Video

To view the downloaded video, you must install the Lorex Player software.

For details on viewing backed up video, see “Lorex Player 11: Playing Backed up Video on

PC” on page 90, or see “Lorex Player for Mac: Viewing Backed up Video on Mac” on page 92.

Converting Backed Up Video to AVI Files

The DVR saves its backup files as proprietary video files. To share these files, you must convert them into .AVI files. Note that the AVI generator can also back up audio from audio-enabled cameras.

To install the AVI converter:

1

Insert the software disc in your computer’s CD/DVD rom drive.

NOTE: You may also download the AVI Generator for free from www.lorextechnology.com

.

2

Locate the AVI Generator software from the CD installation wizard.

3

Follow the on-screen instructions to install AVI Generator.

To start the AVI Generator:

1

Double-click the AVI Generator shortcut on the desktop ( ).

29

Playback and Backup

2

Click Open and then locate the backed up video file on your hard drive.

Open

3

Select the desired file format (.264 , h.264, All File) that you wish to search for. Click Open.

Open

4

Click Start to convert and save the file in the default save folder.

• Or click Save As to select a desired save folder, then click Start to convert the file.

Save As

Start

5

Locate the file in the folder you selected in step 4.

30

Managing Passwords

Managing Passwords

ATTENTION:

By default, the system user name is

admin

and the password is

000000

. Passwords are disabled by default and are not required to access the Menu Bar or Main Menu. However, you may be asked for a password to access certain functions.

By default, you do not need to enter a password to access the system using the browser-based remote software.

When you first startup your system, you are technically logged in as the ADMIN (system administrator) account. The system supports the following account types:

ADMIN—system administrator: has full control of the system, and can change both administrator and user passwords and enable/disable password protection.

USER—normal user: only has access to live viewing, search, playback, and other functions.

You may set up multiple USER accounts with varying levels of access to the system.

For security reasons, it is highly recommended to enable passwords on your system. If you enable passwords, you must select a 6-digit ADMIN password. By default, the system

password is disabled.

Enabling and Changing Passwords

You can change the system password of the ADMIN and the USER from the Users menu.

To enable the admin password:

1

Right-click to open the Menu Bar and click the Main Menu button ( ).

2

Click System and select the Users tab.

3

Select the checkbox beside admin to change the admin password, then click the Edit button.

Select checkbox beside admin

Edit

31

4

Configure the following:

User Name: Enter the desired admin user name.

Password Enable: Select Enable to enable system passwords.

Password: Enter your desired password.

Confirm: Re-enter the password.

5

Click Apply to save your settings.

Adding Users

You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.

To add a new user:

1

Right-click to open the Menu Bar and Click the Main Menu button ( ).

2

Click System> Users tab.

3

Select the checkbox beside User1 (or any other user), then click the Permission button.

Select checkbox beside "User1"

Configure Permissions

32

Managing Passwords

4

Select the menus and channels the user will have access to:

Select the menus that the user will have access to.

Select which channels will have access to:

Backup, Preview, Playback and PTZ Control.

5

Click Apply to save your settings.

6

Right-click and then click Edit.

7

Configure the following:

User Name: Enter the desired user name.

User Enable: Select Enable to enable the user account.

Password Enable: Select Enable or Disable to enable or disable the system from prompting you for a user or admin password during log in.

Password: Enter your desired password.

Confirm: Re-enter the password.

8

Click Apply to save your settings.

Now, you can log in to the system locally, or remotely using the user name or password you created. When logging into the system with a user account, the user will only have access to the menus you assigned.

33

Using the Main Menu

Using the Main Menu

To open the Main Menu:

• Right-click to open the Menu Bar and click the Main Menu button ( ).

NOTE: If passwords are enabled on the system, you need to enter the 6-digit numerical password to open the Main Menu.

1

Display: Configure display options (e.g. camera color settings, camera title, video output).

2

Search: Search for recorded video and log files on the system.

3

Alarm: Configure motion detection settings.

4

System: Configure system time and user accounts.

5 Record

: Configure recording settings and recording schedules.

6

Network: Configure system network settings (e.g. DDNS, email alert settings).

7 Device

: Configure PTZ settings, HDD recording mode, HDD format option.

8

Advanced: Configure system restart schedule, perform firmware upgrades.

34

Display

The display menu allows you to configure camera image settings and video output settings.

TIP: If you want to apply settings to all channels, use the "Copy To" drop-down menu, and select All. Click the Copy button to copy the setting across all channels.

Configuring Custom Channel

Names

1

Select the Live tab.

2

In the Channel drop-down menu, select the channel that you wish to rename.

Using the Main Menu

U-L: Upper left hand corner.

D-L: Lower left hand corner.

U-R: Upper right hand corner.

D-R: Lower right hand corner.

OFF/Disable: Do not display the channel name.

4

(Optional) Use the drop-downs next to

Copy to copy settings to another channel or all channels. Click the Copy button to copy settings.

5

Click Apply to save your settings.

Adjusting Camera Color Settings

1

Select the Live tab.

2

In the Channel drop-down menu, select the channel that you wish to configure.

3

Click the Setup button next to Color. The

Color Setup window opens.

Channel drop-down menu

3

Click the Name field. Use the Virtual

Keyboard to enter in the new channel name.

4

Click Apply to save your settings.

Changing the Position of the

Channel Name

1

Select the Live tab.

2

In the Channel drop-down menu, select the channel you would like to configure.

3

In the Position drop-down menu, select where you would like the channel names to appear:

4

Drag the slider to adjust the Hue,

Brightness, Contrast, and Saturation.

5

Click Apply to save your settings.

Enabling Covert Recording

Covert Recording blanks out the screen so that it seems as if the system is not recording. Covert channels are only visible when the admin account logs in using a remote computer or mobile device.

To enable covert recording:

1

Select the Live tab.

2

In the Channel drop-down menu, select the channel you wish to hide.

35

36

Using the Main Menu

3

In the Covert drop-down menu, select

Enable.

4

Click Apply to save your settings.

Configuring the Time and

Recording Time Display

To add/remove the time stamp in the system display:

1

In the Show Time and Record Time drop-down menus, select Enable or

Disable.

2

Click Apply to save your settings.

Configuring Sequence Time

Sequence time refers to the amount of time a channel appears on the screen before changing to a different channel when the DVR is in Sequence Mode. For example, when Sequence Mode is on, channel 1 is shown for several seconds before switching to channel 2.

To configure the sequence time:

1

Click the Output tab.

SEQ Dwell time

2

Click the SEQ Dwell Time field and enter the time channels remains on-screen before changing to another channel.

3

Click Apply to save your settings.

Changing the Video-out Resolution

1

Click the Output tab.

2

Click the drop-down menu beside VGA

Resolution and select the output resolution.

3

Click Apply to save your settings.

4

Right-click repeatedly to exit all menus.

The DVR prompts you to restart. Click OK.

5

The DVR restarts and asks you to confirm the new resolution. Click Yes to confirm or

No to revert to the old resolution. If you do nothing, the DVR will revert to the last selected resolution and restart.

Adjusting Menu Transparency

You can increase or decrease the transparency of the on-screen menus.

To adjust the transparency of on-screen menus:

1

Click the Output tab.

2

Drag the Transparency slider to adjust transparency.

3

Click Apply to save your settings.

Restoring the System’s Resolution if you see a Blank Screen

If you see a blank screen on your monitor after turning on your system, the DVR’s output resolution may be higher than what your monitor supports.

resolution (1024 x 768):

.

• Press and hold the Stop ( ) button on the remote control for 6 seconds. The resolution will be reset and the DVR will restart.

Using the Main Menu

Adjusting the Video Margin

If you connect your DVR to a BNC monitor, you can adjust the video margins.

NOTE: You must select the BNC output mode to adjust the margins. Press 0 on the remote control three times to switch the output mode between

BNC mode and VGA mode. When

BNC mode is selected, the mouse cursor appears on the BNC monitor.

To adjust the video margin:

1

Click the Output tab.

2

Click the Margin button.

3

Drag the sliders to the left or right to adjust the Left, Right, Top, or Bottom

Margin.

2

In the Channel drop-down menu, select the channel you wish to configure.

Privacy Zone

3

Configure the following:

Channel: Select the channel you wish to configure.

Privacy Zone: Select Enable to enable privacy zones or Disable to disable privacy zones.

Area Setup: Select the Area1~4 checkboxes to enable up to 4 privacy zones.

NOTE: 16-channel ECO Blackbox (LH016) supports only one privacy area per channel.

4

Click the Setup button next to Mask Area.

The Privacy Area setup screen opens.

4

Click Apply to save your settings and click

OK to confirm.

Adding Privacy Zones

A privacy zone allows you to block out portions of each channel with a black square.

ATTENTION

: Areas covered by privacy zones are not visible in recordings.

To configure a privacy zone:

1

Click the Privacy Zone tab.

Click and drag to move privacy zones

Click on the edge and drag to resize

• Click on a privacy area and drag to change its location.

37

Using the Main Menu

• Click on the edge of a privacy area and drag to resize a privacy area.

• Right-click when you are finished to exit.

5

(Optional) Use the drop-downs next to

Copy to copy privacy areas to another channel or all channels. Click the Copy button to copy privacy areas.

6

Click Apply to save your settings.

Creating a Custom Split-screen

Display (ECO Blackbox+ Series

Only)

You can create a custom split-screen display and re-arrange where channels are placed.

TIP: You can use the steps below to create a custom split-screen display on a secondary monitor connected to the

Video Out port. First, move the mouse and system interface to the Video Out monitor by pressing 0 three times on the remote control. Complete the steps, and then press 0 three times on the remote control again to return the mouse and system interface to the VGA or HDMI monitor. Your custom display will be saved on the secondary monitor.

To re-arrange the split-screen display:

1

Select the Output tab.

2

Under View Setup, select Enable. This lets you select and arrange the channels you want to show on the screen.

NOTE: Enabling View Setup disables your ability to change channels the normal way on the selected monitor.

You will need to disable View Setup to return to normal operation.

Select Enable

Select display mode

Click Vout Setup

3

Under View Mode, select the desired viewing mode: Single, Quad, Nine, or

Sixteen.

4

Click Vout Setup. A menu appears that allows you to select the arrangement of channels.

5

Click the drop-down menus to select which channels to show on the screen and the arrangement of channels.

Select the arrangement of channels on screen

6

Click Apply to save changes. Click Ok.

Right-click repeatedly to exit all menus and return to live viewing.

38

Using the Main Menu

Record

The Record menu allows you to configure recording settings, such as the recording resolution, recording schedule, and audio recording.

Configuring Pre-recording Settings

1

Select the Rec Para tab.

2

In the Channel drop-down menu, select the desired channel you wish to configure.

3

In the PreRecord drop-down menu, select

Enable to enable pre-recording or Disable to disable pre-recording.

4

Click Apply to save your settings.

Configuring Backup File Duration

(Pack Duration)

"Pack Duration" refers to the duration of a backed up file in the system. By default, a recording is "packaged" into

15 minute video files.

To change the DVR’s backed up file size:

1

Select the Rec Para tab.

2

In the Pack Duration drop-down menu, select the desired duration (15~60 minutes).

3

Click Apply to save your settings.

Changing the file size changes the duration of backed up files. For example, if you select 15 minutes as your file size, the system stores video files in 15 minute durations.

Configuring the Recording

Schedule (Continuous and Motion)

To configure the recording schedule:

1

Click the Schedule tab.

2

Configure the following:

Channel: Select the channel you wish to configure the schedule for.

Week: Select the day of the week you wish to configure.

3

Click inside the grid to configure the recording schedule:

• The recording schedule is arranged as a grid. Each row represents a recording type

(Continuous and Motion), and each box represents an hour.

NOTE: ECO Blackbox+ Series has an additional row for Alarm recording.

Sensor devices (not included) must be connected to the system to use

Alarm recording.

• Recording for each recording type is enabled during the selected hour when the box is filled in with the corresponding color. Recording for each recording type is disabled for the selected hour when the box is gray.

File Size duration

39

Using the Main Menu

4

(Optional): Use the top Copy and Copy To drop-down to copy the recording schedule to a specific day or all days. Click Copy to copy the schedule.

5

(Optional): Use the bottom Copy and Copy

To drop-down to copy the recording schedule to a specific channel or all channels. Click Copy to copy the schedule.

6

Click Apply to save your settings.

Enabling Audio Recording

Audio-capable cameras are required

(not included) for audio recording.

To enable audio recording:

1

Click the MainStream tab.

to select D1 unless you have cameras that are 960H-capable.

NOTE: If you change this setting, the DVR will restart when you save changes.

Blackbox+ Series Only: Under Mode, select D1 or 960H.

Select 960H only if you have 960H-capable cameras.

Audio checkbox

2

Beside the corresponding channel, select or deselect the checkbox under Audio to enable or disable audio recording.

3

Click Apply to save your settings.

Configuring Recording Quality,

Resolution, and Video Frame Rate

You can configure the recording quality, recording resolution and video frame rate for each channel.

To change the recording quality, recording resolution, and video frame rate:

1

Click the MainStream tab.

2

Blackbox+ Series Only: Under Mode, select D1 or 960H. 960H will enable larger, wide-screen formats, but it will decrease the number of Frames Per Second available for recording. It is recommended

Recording

Resolution

Recording quality

Frames per Second

3

Under the Quality drop-down menu, select from Good, Better, or Best to adjust the quality of recordings on each channel.

4

Under the Resolution drop-down menu, select the Recording Resolution for each channel: CIF (320x240), HD1 (720x240), or

D1 (720x480).

Blackbox+ Only: If 960H mode is selected, available options are 480x240, 960x240, or 960x480.

NOTE: The 16-channel Blackbox model

(LH016) supports C1F only.

40

Using the Main Menu

5

Under the FPS drop-down menu, select the number of frames per second you want the DVR to record on each channel.

6

(Optional) Use the Copy and Copy To drop-down menus to copy recording settings to one or all channels. Click Copy to copy recording settings.

7

Click Apply to save your settings.

NOTE: Increasing the resolution or quality settings will decrease the amount of

Frames per Second (FPS) the DVR can record. If you receive an error message when saving your changes, reduce the Resolution, Quality, or

FPS and try again.

Search

The Search menu allows you to search for saved video on your system for playback and backup.

Searching for Video on the System

1

In the main menu, click Search, or click the Search Menu button ( menu bar.

) in the

2

In the CH drop-down menu, select the channel you wish to search or select All to search all channels.

3

Click the Search Date field, to enter the desired month, date, and year you wish to begin searching for video.

Search Date

4

Click Search.

5

Click on a date in the calendar to see the video available for that date.

Click a date to see video available

Click a time to play video from that time and date

41

Using the Main Menu

6

Click on the hour of the video you want to playback.

7

Select the channel or channels you want to playback.

Backing up Video Files

You can back up video files on your USB flash drive.

To back up video files:

1

Perform a search.

2

Insert a blank USB flash drive into one of the USB ports.

3

Click on the desired date you wish to back up.

4

Click the Backup button. A list of files appears in the Log menu.

8

Click Play to begin playback.

Video Playback Controls

Move the mouse slightly to display the on-screen playback controls. You can also use the playback control buttons on the remote control or front panel of the system.

Use the video control buttons to manipulate video playback

• Drag the slider to adjust the volume (audio capable camera required, not included).

Select the box to mute the audio.

• Click X to quit playback and return to the

Search menu.

Backup

5

Click the checkbox under BAK next to the file you want to backup.

6

Click the Backup button to begin copying the video files to your flash drive.

NOTE: You will need the Lorex Player

(included on the CD) to view the saved files.

Using the Event Search

Event Search allows you to find videos that are marked as "Alarm" or

"Continuous" recording type. This allows you to quickly and easily sort though videos that only have alarm attributes.

NOTE: Videos are not marked as Alarm unless continuous recording is turned off and motion settings are enabled.

42

To perform an Event Search:

1

Click the Event Search tab.

Using the Main Menu

Using the Log Search

A log search allows you to search system event logs.

To perform a Log search:

1

Click the Log tab.

2

Configure the following:

Search Date: Enter the Month, Date, and

Year.

CH: Select the channels you wish to search.

Search Time: Enter the time range you wish to search.

Type: Select the recording type you wish to search for.

3

Click Search. A list populates with videos.

2

Configure the following to perform a Log search:

Log Type: Select the log type you wish to search under. Choose from Alarm (i.e. motion events), Operation (i.e.

Configuration changes, Setup), or All.

Start Time: Enter the time you wish to begin searching.

End Time: Enter the time you wish to end searching.

3

Click Search.

4

(Optional) Click the Backup button to backup system logs to a USB flash drive

(not included).

4

Perform one of the following:

Play video: Click on the desired file.

Back up a file: Connect a blank USB flash drive to your system. Select the BAK checkbox beside the desired file name.

Then, click the Backup button.

43

Using the Main Menu

Network

The Network menu allows you to configure the system’s DDNS and network settings.

Configuring Network Type: DHCP &

Static IP

The system has the ability to operate in

DHCP mode and Static IP mode.

DHCP allows the router to assign an IP to the DVR. Static IP mode fixes the IP of the DVR. Fixing an IP of the DVR ensures that the IP will not change.

To configure DHCP and Static IP settings:

1

Select the Network tab.

2

In the Type drop-down menu, select DHCP or Static. If you select DHCP, the router automatically assigns an IP to your DVR.

3

Click Apply to save your settings.

4

Right-click until you exit all menus. You will be prompted to restart.

Enabling Auto Port Forwarding

Auto Port Forwarding allows the DVR to open required ports on your router. This feature only works on certain router models. If the Auto Port Forwarding feature does not work on your router, it is recommended to use the Auto Port

Forwarding Wizard (PC only), located on the software CD. You may have to manually open the port on your router.

To Enable Auto Port Forwarding:

1

Select the Network tab.

2

In the Auto Port Forwarding drop-down menu, select Enable or Disable.

3

Click Apply to save your settings.

Changing the DVR’s Client and

HTTP Port

The DVR’s Default Client port is 9000.

The default HTTP port is 80. You must port forward the Client Port and HTTP port to your router for remote access.

To change the default Client port and

HTTP port:

1

Select the Network tab.

Select DHCP or Static

If you select Static, click the field beside IP

Address, and enter in the IP address of your choice.

• Enter your custom Subnet Mask,

Gateway, DNS1 and DNS2 using the mouse.

• You must assign the IP in your router that you wish to make static. For example, if you assign 192.168.2.89 as the static IP in the DVR, you must assign 192.168.2.89 in your router as a static IP as well. Consult your router’s user’s manual for details.

44

Using the Main Menu

2

In Client Port, enter the desired Client

Port (default: 9000).

Client Port & HTTP Port fields

NOTE: 9000 is represented as "09000."

3

In HTTP Port, enter the desired HTTP Port

(default: 80).

4

Click Apply to save your settings.

5

Right-click to exit all menus. You will be prompted to restart.

Adjusting Remote Connectivity

Streaming Rates

You can adjust the data streaming rate

(also called the SubStream) when you connect to the system remotely. If you want to conserve bandwidth, select a lower frame rate and bitrate.

NOTE: Setting your system to stream with a lower frame and bitrate may cause the video to appear choppy or slow.

To adjust the SubStream settings:

1

Click the SubStream tab.

2

Configure the following beside the desired channel:

Video: Select Enabled or Disabled. If you select Disabled, you will not be able to view the channel when connecting remotely to the system.

FPS: Select the desired frames per second.

Bitrate/Quality: Select the desired video bitrate.

Audio: Select or deselect the checkbox to enable or disable the system from streaming audio when viewing the system remotely.

3

Click Apply to save your settings.

Setting up Email Notification

The system can send email notifications when it detects motion.

To set up email notification:

1

Click the Email tab in the Network menu.

2

From the Email drop-down menu, select from:

• Default: Uses the Lorex email server to send out alarm notifications. This is the recommended selection.

Enable: Uses custom email server settings.

Disable: Disables email notification.

45

Using the Main Menu

If you want to use Lorex’s email server

(recommended):

1

In the Email drop-down menu, select

Default.

Select Default

Sender Password: Enter your email server’s password.

Receiver Email: Enter the recipient’s email address.

Interval: Enter the interval the DVR waits before sending a new email notification.

2

Click Apply to save your settings.

Changing the Mobile Connectivity

Port, User Name, and Password

To connect to your DVR using a mobile device, you must complete the entire remote setup process described in

“Setting up your DVR for Remote

Connectivity” on page 55.

Use the steps below to change your

Mobile Port or the user name and password used to connect with a mobile device.

To configure mobile connectivity settings:

1

Click the Mobile tab.

2

In the Sender Email field, enter the email address of the sender. This can be any email address of your choice.

3

In the Receiver Email field, enter the email address you want the DVR to send alarm notifications to.

4

In the Interval drop-down menu, enter the

Duration the DVR must wait before

 sending out a new notification. 

For example, if you select a 3 minute interval, the DVR will send out email notifications every 3 minutes until the DVR stops detecting motion. The DVR will only send out notifications when it detects motion triggers.

5

Click Apply to save your settings.

If you select "Enable", and want to use your own email server:

1

Configure the following:

SSL: Select ON/OFF to enable/disable

Secure Socket Layer protocol.

SMTP Port: Enter your SMTP address.

SMTP Server: Enter your SMTP Server.

Sender Email: Enter the sender email address. This can be any address of your choice.

2

If you want to change the user name and password used to connect to the DVR using a mobile device:

• Under User Name, enter a new user name. Under Password, enter a new password.

• By default, the user name is admin and the password is 0000 to connect with a mobile device.

3

To change the Mobile port, click the field beside Mobile Port to enter a new port.

46

Using the Main Menu

• The default Mobile port is 1025. This must be port forwarded on your router to enable remote access. Note that 1025 is represented as "01025".

4

Click Apply to save your settings.

Right-click until you have exited all menus.

You will be prompted to restart.

Configuring DDNS settings

You must create a DDNS account and enter your DDNS settings into the DVR before you can remotely connect to your system.

For details on creating a DDNS account,

see “Setting up your DVR for Remote

Connectivity” on page 55.

To configure DDNS settings:

1

Click the DDNS tab.

Alarm

The Alarm tab allows you to configure Motion Detection settings.

Configuring Motion Detection

Configure motion settings to determine the area you wish to monitor for motion events, and the outcome if a motion event occurs.

To configure motion settings:

1

Select the Motion tab.

2

Configure the following:

DDNS: Select Enable

Server: Select LOREXDDNS (default).

Domain Name: Enter the Domain name/

URL Request you received in the email after registering for DDNS.

User Name: Enter your DDNS User Name.

Password: Enter your DDNS Device password.

3

Click Apply to save your settings.

NOTE: Please allow 10~15 minutes for the

DDNS servers to update with your new DDNS address before attempting to connect.

2

Configure the following:

Channel: Select the channel you wish to configure.

Enable: Select Enable or Disable to activate or deactivate motion recording.

Area: Click the Setup button to configure the area of the screen that detects motion.

Drag mouse cursor over desired area

Click and drag the mouse cursor to configure motion detection areas. Motion detection is enabled in red areas and disabled in transparent areas. Right-click to exit.

47

Using the Main Menu

Sensitivity: Select motion sensitivity. The greater the number, the greater the sensitivity.

Show Message: Select the checkbox if you want the system to display a system message when an alarm triggers.

Buzzer: Select the duration the system will "beep" when motion is detected. Or select OFF to disable the "beep" during motion events.

Send Email: Select the checkbox if you want the system to send email notifications if an alarm triggers. Email notifications must be configured.

Record Channel: Select the channel you wish the DVR to record during motion recording.

Full Screen: Select the Full Screen check box so that the system goes into full screen mode when motion is detected.

Post Recording: Enter the post recording duration (the time the system continues to record after a motion event occurs).

3

Click Apply to save your settings.

Configuring Alarm Settings (ECO

Blackbox+ Series Only)

The Alarm settings menu allows you to configure how the system behaves when an external alarm device (not included) is triggered.

To configure the Alarm tab:

1

From the Alarm menu, click the Alarm tab.

2

Configure the following:

Alarm In: Select the channel you wish to configure.

Alarm Type: Select the alarm type of the device. Choose from N/O (normally open),

N/C (normally closed).

Alarm Out: Select the checkbox to enable the system’s alarm block to trigger a connected external alarm.

Latch Time: Enter the duration the alarm continues to trigger after the event ends.

Show Message: Select the checkbox if you want the system to display a system message when an alarm triggers.

Buzzer: Select the checkbox to enable the system to "beep" if an alarm triggers.

Send Email: Select the checkbox if you want the system to send email notifications if an alarm triggers.

Post Recording: Select the duration the system continues to record as an event after the alarm trigger ends. For example, if you select 30s (30 seconds), the system continues to record for 30 seconds after the alarm trigger ends.

Full Screen: Select the Full Screen check box so that the system goes into full screen mode when motion or an alarm trigger is detected.

3

Click Apply to save your settings.

48

Using the Main Menu

Device

The Device menu allows you to configure hard drive and PTZ settings and format a USB flash drive

(not included).

• For details on connecting PTZ cameras

(not included), see “Appendix B:

Connecting a PTZ Camera” on page 110.

Configuring Hard Drive Settings

To format the hard drive:

ATTENTION

: Formatting the HDD erases

all data

on the hard disk. 

This step cannot be undone.

1

Select the HDD tab.

3

In the Overwrite drop-down menu, select

Auto. (recommended), or select the desired duration the hard drive should retain its data.

NOTE: If overwrite recording is enabled, the system’s hard drive automatically re-writes the hard drive’s oldest content (first in first out).

4

Click Apply to save your settings.

Formatting USB Flash Drives

ATTENTION

: Formatting a USB flash drive erases

all data

on the drive. 

This step cannot be undone.

1

Insert a USB flash drive (not included) into one of the USB ports on the DVR.

2

In the Main Menu, Device>HDD.

3

Click Format USB, then click OK. Wait for formatting to complete.

2

Click the checkbox under Select to choose the drive you wish to reformat.

3

Click Format HDD.

4

When the warning window appears, enter the admin password (default: 000000) and click Apply. Wait for the system to format the hard drive.

To set the hard drive recording mode

(loop recording or linear recording):

1

Select the HDD tab.

2

Select the checkbox beside the hard drive you wish to configure.

49

Using the Main Menu

System

The System tab allows you to configure the system time and user accounts.

• For instructions on how to set the system time, including how to setup automatic

Daylight Savings Time adjustments or

NTP, see “Setting the Date and Time” on page 18.

Changing Date Format

You can change the way the system displays the time (i.e. Month, Day, Year)

To change the date format:

1

Select the General tab.

2

In the Date Format drop-down menu, select the desired format. Choose from

MM/DD/YY (Month, Day, Year), YY/MM/DD

(Year, Month, Date), or DD/MM/YY (Day,

Month, Year).

3

Click Apply to save your settings.

Changing Time Format

You can change the way the system displays the date and time format (i.e

6:00 pm or 18:00).

To change the time format:

1

Select the General tab.

2

In the Time Format drop-down menu, select 12 Hour or 24 Hour.

3

Click Apply to save your settings.

Changing the System Language

1

In the Language drop-down menu, select your desired system language.

2

Click Apply to save your settings.

3

Right-click until you exit the menu. Follow the on-screen instructions to restart your system.

Changing Video Output - NTSC &

PAL

To change the video output:

1

In the Video Format drop-down menu, select NTSC or PAL.

2

Click Apply to save your settings.

Configuring Menu Time Out and

Auto Logout

The Menu Time Out setting allows you to configure how long the system menu will remain on the screen during inactivity. If passwords are enabled, it also configures the Auto Logout time, which allows the system to lock itself after a set duration of inactivity.

To configure Auto Logout:

1

Select the General tab General. In the

Menu Time Out drop-down menu, select the desired time before the system locks itself.

2

Click Apply to save your settings.

NOTE: You will need your system’s user name and password to unlock the system.

Adding Users & Changing the

Admin Password

• For details on changing admin and user

passwords, see “Managing Passwords” on page 31.

• For details on creating User accounts, see

“Adding Users” on page 32.

50

Viewing System Information

• Click the Info tab.

ATTENTION

:

Do not make any changes to the MAC Address field. The MAC address has been preset at the factory, and is configurable for service purposes only.

Using the Main Menu

Advanced

The Advanced menu allows you to update system firmware, load system defaults.

Configuring the "Auto Reboot" feature

Auto Reboot allows the system to restart during a specified time and date.

Restarting the system every so often ensures system stability.

To enable the Auto Reboot feature:

1

Select the Maintain tab.

2

Configure the following:

Auto Reboot: Select Enable or Disable to activate or deactivate the Auto Reboot feature.

Reboot: In the drop down menu, select how often the system restarts. Choose from Every day, Every Week, or Every

Month. Enter the desired day and time you want the system to restart.

3

Click Apply to save your settings.

51

Using the Main Menu

Upgrading the System Firmware

Firmware upgrades can provide improved functionality to your DVR.

When firmware upgrades become available, you can download them for free from www.lorextechnology.com

.

To upgrade the system firmware:

1

In your web browser, visit www.lorextechnology.com and search for the model number of your DVR (check the label underneath your DVR for the model number). Download the free firmware upgrade if one is available.

2

Extract the firmware into a blank USB flash drive. The firmware should be in a folder named dvrupgrade.

Ensure that this is the only folder in the USB drive.

3

Insert the flash drive into one of the USB ports on your DVR.

4

Right-click to open the Menu Bar and click the Main Menu button ( ).

5

Click Advanced.

6

Click Firmware Update.

Restoring to Factory Default

Settings

Restoring to factory default settings reverts any setting changes you have made to their original settings. This does not affect the recordings saved on the DVR. You can reset a single menu, or all menus.

To load system defaults:

1

Right-click to open the Menu Bar and click the Main Menu button ( ).

2

Click Advanced. Then click Load Default.

3

Select the menus that you wish to restore to default settings, or click All to restore the entire system to default settings.

Firmware Update

7

Follow the on-screen instructions to update the firmware. Do not remove the

USB flash drive or power off the DVR

during the firmware update. Wait for the system to reboot.

52

NOTE: It is recommended to leave the

Network menu unchecked when restoring the system to factory defaults. If you restore the Network menu, you will need to redo remote connectivity setup to access your

DVR over the Internet.

4

Click Apply.

5

When the warning window appears, click

OK to restore your settings.

6

Click OK to return to the menu.

Using the Main Menu

To configure system warnings:

1

Click the Events tab.

7

Right-click until you have exited all menus.

The DVR prompts you to restart.

Restarting or Shutting Down the

DVR

To restart or shut down the DVR:

1

Right-click to open the Menu Bar and click the Main Menu button ( ).

2

Click Advanced.

3

Click Reboot or Shut Down.

Reboot / Shut Down

4

Follow the on-screen instructions to restart or shut down your system.

Configuring System Warnings

The system can send out email notifications if it detects system abnormalities. For example, the system can send out a warning if the hard drive is low on storage.

2

Configure the following:

Event Type: Select the event that triggers the system to send out a notification.

Choose from Disk No Space (low hard drive space), Disk Error (hard drive error), or Video Loss.

Enable: Select Enable or Disable to activate or deactivate the system from sending out notifications.

Show Message: Select the checkbox for the system to display an error message when an event occurs.

Send Email: Select the checkbox for the system to send out email notifications when a system error occurs. Please note that email notifications must be configured.

Buzzer: Select the buzzer (system beep) duration when the system detects a system error.

3

Click Apply to save your settings.

53

Using the Main Menu

Saving Your System Configuration to a USB Flash Drive (ECO

Blackbox+ Series Only)

The DVR allows you to save your current system configuration to a USB flash drive (not included). This is useful if you want to backup your current settings.

NOTE: This function only saves settings created in system menus. It does not save or backup any video.

To save your system configuration to a

USB flash drive (not included):

1

Insert a USB flash drive (not included) into one of the USB ports.

2

Right-click to open the Menu Bar and click

Main Menu (

).

3

Click Advanced and select the Maintain tab.

4

Click Save Settings. Wait for the system to save your settings.

Loading a System Configuration from a USB Flash Drive (ECO

Blackbox+ Series Only)

1

Insert a USB flash drive (not included) that contains a saved configuration to a USB port. See above for details on how to save your DVR configuration.

2

Right-click to open the Menu Bar and click

Main Menu (

).

3

Click Advanced and select the Maintain tab.

4

Click Load Settings. The DVR will load the saved settings from the USB flash drive and then restart.

Click to save all system settings to a USB flash drive

54

Setting up your DVR for Remote Connectivity

Setting up your DVR for Remote Connectivity

The system features a built-in browser-based software that allows you to access your system remotely over your local area network (LAN) or over the Internet using Internet

Explorer

®

(PC) or Safari

®

(Mac). There is also a client software for PC provided on the CD

(see “Lorex Client 11: Client Software for PC” on page 66 for details).

Remote Viewing Client

For details on navigating the remote viewing interface, see

“Remote Viewing Interface” on page 67.

System Requirements

Prior to using Lorex Web Client, make sure your system meets or exceeds the following system requirements:

Description Requirement

CPU

Operating

System

Pentium

®

4 or above

Windows XP/Vista/7/8

Mac OSX 10.6.6 and above (Intel processors only)**

Memory

Video

256 MB RAM or greater

16 MB of video memory

Network (LAN)

10/100 BaseT Network

Network (WAN)

384 Kbps upstream*

*High-speed Internet service is recommended when using DVR Netviewer.

Browser

Internet Explorer 7 or later (PC) / Safari 6.0 and above** (Mac)

NOTE: If a user connects to the system remotely, there may be slow performance when accessing the system locally. This is normal, and not a malfunction.

** For the latest compatibility list, check www.lorextechnology.com, as new software versions are released to the market.

55

Setting up your DVR for Remote Connectivity

Accessing your DVR within a Local Network (LAN)

You can connect to your DVR through Internet Explorer through the local area network

(LAN). It is recommended to confirm connectivity over a local network before setting up your DVR for Internet connectivity.

NOTE: To complete the steps below, your computer must be on the same network as your DVR.

NOTE: Except where noted, the instructions below are the same for PC and Mac.

Step 1 of 3: Connect your DVR to the Local Area Network

1

Power off your DVR by disconnecting the power adapter.

2

Connect an Ethernet cable (included) to the LAN port on the rear panel of the DVR. Connect the other end of the Ethernet cable to an empty LAN port (usually numbered 1~4) on your router.

3

Reconnect the power adapter to power the DVR back on.

8-channel model shown

INTERNET

(not required for local viewing)

ROUTER

(Not Included)

COMPUTER

(Not Included)

Step 2 of 3: Obtain the DVR’s Local IP Address and HTTP Port

1

Right-click and then click the Main Menu button(

System Information window.

)>System>Info to open the

DVR IP address

HTTP Port

56

Ethernet Cable (included)

Setting up your DVR for Remote Connectivity

2

Write down the IP Address and HTTP Port number of the DVR.

• A local IP looks something like this: 192.168.5.118. Note that single digit numbers appear as three digits. For example, "005" is the same as "5".

• Write down the port number beside HTTP Port.

Step 3 of 3: Enter the DVR’s Local IP Address into the Browser

Follow the steps below to confirm connectivity over a local network on a PC or Mac.

To connect using the DVR’s Local IP Address on a PC:

1

Open Internet Explorer.

NOTE: If you are connecting using Internet Explorer 9, you must use the 32-bit version. From the Start Menu, click Internet Explorer. Do not click Internet Explorer (64-bit).

32-bit Internet

Explorer

2

Enter http://, the IP address of the DVR, colon, and the HTTP port number of the DVR (e.g. http://192.168.5.118:80) into the address bar. You must include the HTTP port number of the

DVR after the address.

Example (Connecting to a Local IP Address using Internet Explorer):

http:// Colon

Local DVR IP Address

HTTP Port number

57

Setting up your DVR for Remote Connectivity

3

An attention bar prompts you to install ActiveX® plug-ins. You must install the ActiveX® plug-in to connect to your DVR. Click inside the attention bar, and select Install this Add-on

for All Users on This Computer to install the plug-in.

Click inside the attention bar

Select Install this Add-on for All Users on This Computer

• If you are connecting using Internet Explorer 9, the attention bar appears on the bottom of the screen. Click Allow to install the plug-in.

Attention Bar in Internet Explorer 9

Click Allow

4

Under User Name and Password, enter the DVR’s username and password. By default, the username is admin and the password is left blank.

5

Click Login to log into the system.

NOTE: If you are having difficulty logging into your system using Internet Explorer, it is recommended to use the Client Software provided on the CD or as a free download from www.lorextechnology.com

. For instructions, see “Lorex Client 11: Client Software for

PC” on page 66.

To connect to the DVR’s Local IP Address on a Mac:

1

Open Safari.

2

Enter http://, the IP address of the DVR, colon, and the HTTP port number of the DVR (e.g. http://192.168.5.118:80) into the address bar. You must include the HTTP port number of the

DVR after the address. A page appears to prompt you to install a plug-in.

Example (Connecting to a Local IP Address using Safari):

http://

Colon

Local DVR IP HTTP Port number

58

3

Click Download to download the plug-in for Safari.

Setting up your DVR for Remote Connectivity

Click Download

4

Click the downloads button ( ) on the top-right corner of Safari. Right-click

SurveillanceClient.dmg in the downloads list and select Open. A web plugin folder appears.

Right-click

SurveillanceClient.dmg and click Open

5

Double-click SurveillanceClient and follow the on-screen instructions to install.

6

Quit Safari (right-click the Safari icon in the dock and select Quit) and then restart

Safari.

Right-click Safari and click Quit

7

Enter http://, the IP address of the DVR,

colon, and the HTTP port number of the

DVR (e.g. http://192.168.5.118:80) into the address bar, as shown above.

8

Enter the DVR username and password to log in to the system. By default, the username is

admin, and the password is left blank.

Accessing your DVR Remotely over the Internet

Setting up remote connectivity allows you to view your DVR from any computer or compatible mobile device with Internet access.

NOTE: Except where noted, the instructions below are the same for PC and Mac.

To set up remote connectivity with your DVR, you must:

1

Port forward the HTTP, Client, and Mobile ports (default: 80, 9000, and 1025) on your router to your DVR’s IP address.

2

Create a DDNS account.

3

Enable DDNS on the DVR.

4

Test the remote connection by entering your DDNS address in a web browser.

59

Setting up your DVR for Remote Connectivity

Step 1 of 4: Port Forwarding

You must port forward the HTTP, Client, and Mobile ports (default: 80, 9000, and 1025) on your router before you can remotely connect to your system. There are several methods to port forward your router:

• Use the Lorex Easy Connect Auto Port Forwarding Wizard (PC only) to port forward the required ports (see CD for details). For instructions on how to use the Easy Connect Wizard, see the Easy Connect manual on the CD.

• Manually port forward the required ports on your router to your DVR’s IP address by following your router manufacturer’s instructions. For more information on port forwarding, see the reference guides on www.lorextechnology.com

.

NOTE: If the above ports are not forwarded on your router, you will not be able to access your system remotely.

Step 2 of 4: Create a DDNS Account

Lorex offers a free DDNS service for use with your system. A DDNS account allows you to set up a web site address that points back to your local network. This allows you to connect to your system remotely. You must create a DDNS account in the same network as your

DVR.

To setup your free Lorex DDNS account:

1

In your browser, go to http://www.lorexddns.net

and click Step 1.

Click Step 1

60

Setting up your DVR for Remote Connectivity

2

The My Lorex account login screen opens (if you are already logged in, skip to step 4). Create a new account or log into an existing account. To create a new account, fill in the required fields on the right and click Create Account.

Enter your account Information and click Create Account

Click Create Account

3

Click Warranties to register your product for warranty.

Click Warranties

NOTE: Warranty registration is required to register for DDNS.

4

The Warranty page opens. Click Activate Warranty to register your product for warranty.

61

Setting up your DVR for Remote Connectivity

5

Under Your Address, select an address or click Enter a New Address to create a new address.

Fill in your address information and click Create Address.

Enter your address information

Click Create Address

6

Fill in the warranty registration form with your product and purchase details. Check the sticker underneath your DVR for the Product Model Number and Serial Number. Click Save

Warranty.

Select your address or enter a new address

Enter your product and purchase details

Click Save Warranty

62

Setting up your DVR for Remote Connectivity

7

A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a New

DDNS.

Click Set Up a New DDNS

8

Configure the following:

Select your product warranty

Enter a Device Name of your choice

Enter the product’s

MAC address

Enter the web site address that will be used to connect

Click Save

Product Warranty: Select the product warranty you created in the previous steps.

Device Name: Enter a name for your device. You can enter your name, business name, or anything of your choice. This is used to identify this device in your list of activated DDNS accounts that appears anytime you visit the DDNS page.

MAC Address: Enter the MAC address of your Lorex product. Right-click and then click the

Main Menu button(

)>System>Info to find your MAC address. A MAC address is a permanent, unique 12-digit address used to identify a device on a network.

MAC Address

63

Setting up your DVR for Remote Connectivity

URL Request: Enter the web site address that will be used to connect to your Lorex product.

For example, if you enter

tomsmith

, the address to access your video will be 

http://tomsmith.lorexddns.net

9

Click Save to register your product for DDNS. A confirmation email will be sent to the email address used to register for My Lorex.

You will need this information to enable remote access to your system. Record your information below:

Domain name/URL Request:

DDNS User Name:

Device DDNS password:

Step 3 of 4: Enable DDNS on the DVR

To enable DDNS in your DVR:

1

Right-click to open the Menu Bar and click the Main Menu button (

2

Click Network and select the DDNS tab.

).

3

In the DDNS drop-down menu, select Enable. Beside Server, select LOREXDDNS (default).

tomsmith tsmith01

******

Select Enable

Domain Name: Enter Domain name/URL Request

User Name: Enter DDNS User Name

Password: Enter DDNS Device password

Example of entering DDNS information in the DDNS setup menu

4

Under Domain Name, enter your Domain name/URL Request from the confirmation email that was sent after you created your DDNS account.

5

Under User Name, enter your DDNS User Name that was emailed to you after DDNS registration.

6

Under Password, enter your DDNS Device password that was emailed to you after DDNS registration.

7

Click Apply to save your settings.

64

Setting up your DVR for Remote Connectivity

Step 4 of 4: Enter the DDNS Address into the Browser

NOTE: Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.

To access your DVR remotely, enter the DDNS address that you created earlier into

Internet Explorer (PC) or Safari (Mac). The DDNS address must include http:// , the name of your DDNS URL, followed by .lorexddns.net, a colon, and then the HTTP port number of

your DVR.

For example:

http://

.lorexddns.net

Colon

Domain name/URL Request

Example of a DDNS address

HTTP Port number

http:// tomsmith .lorexddns.net

:80

DDNS Domain name created by you

Colon

Web Server Port number

Once you have entered your DDNS address into Internet Explorer or Safari, enter the DVR user name and password at the login screen and click Login.

NOTE: To log in remotely, the default user name is admin. The password is left blank.

NOTE: If you are having difficulty logging into your system using Internet Explorer, it is recommended to use the Client Software provided on the CD or as a free download from www.lorextechnology.com

. For instructions, see “Lorex Client 11: Client Software for

PC” on page 66.

65

Lorex Client 11: Client Software for PC

Lorex Client 11: Client Software for PC

Lorex Client 11 is a client software for PC that allows you to connect to your DVR on a PC and view your cameras from anywhere in the world.

NOTE: Before you can connect to your DVR over the Internet, you must complete port forwarding

and DDNS setup. For details, see steps 1, 2, and 3 under “Accessing your DVR Remotely over the Internet” on page 59.

Connecting to your DVR using Lorex Client 11

1

Insert the software CD that comes included with the system. Open the CD and click DVR

Software>Lorex Client Software - PC. Follow the on-screen instructions to install Lorex

Client 11.

OR, download the Client Software for PC from www.lorextechnology.com

.

2

Once installation is finished, double-click the Lorex Client 11 icon (

The DVR login screen appears.

3

Configure the following:

) from the desktop.

IP Address: Enter the DDNS address or local IP address of your DVR.

• The DDNS address must include the URL Request you created when you registered for

DDNS, followed by .lorexddns.net. For example, if your URL request is

tomsmith

, enter

tomsmith.lorexddns.net

.

• The DVR's local IP address can be obtained by right-clicking and then clicking the Main

Menu button (

) >System>Info (an example of a local IP address is

192.168.5.11

)

User Name: Enter the DVR's username. The default user name is admin.

Password: Enter the DVR's password. By default, the password is left blank.

Client: Enter the Client Port number of your DVR. By default, this is 9000.

4

Click Login to access your DVR. Lorex Client 11 connects to your DVR and streams live video from your cameras. The interface for Lorex Client 11 is identical to the web client interface

used when you connect to your DVR using Internet Explorer. For details, see “Remote Viewing

Interface” on page 67.

66

Remote Viewing Interface

Remote Viewing Interface

Upon login, the Live tab opens. The Remote Viewing interface is the same on PC or Mac.

1

2

7

6

3 4 5

1

Navigation Tabs: Allows you to access the following tabs:

Live: Watch live video.

Playback: View saved video footage.

Remote Setting: Configure system and networking options.

Local setting: Configure where local files are stored on your hard drive.

Logout: Exits remote viewing.

2

Active Channel List: Displays channels that are currently live.

67

Remote Viewing Interface

3

Viewing options:

• : Click to open all connected channels.

• : Click to close all connected channels. Note that the system continues to record when you close channels remotely.

• : Previous page.

: Next page.

: Click to open the selected channel in full screen view.

• : Click to select the desired split-screen viewing options.

4 Split screen viewing

: Click the desired viewing mode.

5

Mute: Click to mute audio.

6 Main Screen

: Main display screen for live viewing and playback. You can also drag the screens to any desired position.

7

PTZ Controls: PTZ (Pan, Tilt, Zoom) control for connected PTZ cameras (not included).

Changing Viewing Modes

You can change the number of channels that the system displays simultaneously (i.e.

Split-screen Mode, Single-channel Mode, etc.)

To change the DVR’s viewing mode:

• Click one of the following: .

• If the controls are not shown, click .

Taking Screen Shots

The system can take screen shots of a selected channel during live playback.

To take a screen shot of a channel:

1

Click beside the desired channel to capture an image.

68

Remote Viewing Interface

2

A pop-up window opens on the bottom left corner of the window. Click Preview to view the image or Folder to show the image in the save folder.

If you receive an error taking a screen shot:

You may receive an error when taking a screen capture. This is caused by an Internet

Explorer security setting.

To reduce the security setting in Internet Explorer:

1

Click on Tools>Internet Options. (In IE9, click the gear icon on the top-right corner).

2

Click the Security tab.

3

De-select Enable Protected Mode.

4

Click Apply to save your settings.

5

Refresh Internet Explorer.

Recording Video

You can record video footage directly onto your local hard drive. Once the video is in your hard drive, you can back up the video footage onto recordable media such as USB memory keys and blank CD/DVD media.

To record video:

1

Click next to the channel that you wish to capture video from.The video will record to the default save directory.

2

Click to stop video recording.

Showing / Hiding Channels

The Active Channel List is a convenient way to show / hide the cameras that display in the main viewing window.

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Remote Viewing Interface

To show or hide video in the main video window:

1

Click beside the channel number to show a channel. Click again to hide the channel.

Click here to show or hide video

Adjusting Sub-menu Options

The sub-menu option gives you quick access functions such as viewing video bit rate, and viewing video in its original aspect ratio.

To open the sub-menu:

1

Right-click on a desired channel. A sub-menu opens.

2

Click on one of the following:

Show Bit rate: Displays video bit rate.

Original Proportions: Displays live video in its original proportions.

Changing the Save Directory of Screenshots or Recorded Video

1

Click the Local Setting tab.

2

Click beside the desired category to browse for a save directory.

Local Setting tab

Browse button

70

Remote Viewing Interface

3

Select the desired save directory, and then click OK.

4

Click Save to save your changes.

Changing the Format of Recorded Video (PC Only)

You can change the format of recorded video saved using Remote Surveillance. This allows you to directly backup footage from your DVR as an .avi file. This does not affect the format of video files that are backed up locally on the DVR (i.e. using a USB flash drive).

NOTE: This feature is not available via Mac.

1

Click the Local Setting tab.

2

Under File Type, select the file format you would like to use when saving video (264 or avi).

Local Setting tab

File Type

Interval

3

(Optional) Under Interval, select the maximum length (in minutes) for video saved on the remote computer.

4

Click Save to save your changes.

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Remote Viewing Interface

Configuring PTZ Settings

The system supports remote PTZ controls for compatible PTZ cameras (not included).

• For details on connecting PTZ cameras to your system, see “Appendix B: Connecting a PTZ

Camera” on page 110.

To control the PTZ settings on the DVR:

1

From the Live tab, double-click to select the channel the PTZ camera is connected to.

2

Use the PTZ control panel to control the pan, tilt, zoom, focus, and iris control of the camera.

Direction keys:

Click to pan and tilt the camera

Zoom, Focus, and Iris settings

On-screen PTZ Controls:

Click the button to enable / disable on-screen PTZ controls. Click inside the display area to pan and tilt the camera

Speed Slider:

Increase or decrease the pan and tilt speed

Preset:

Use the Preset tab to configure camera presets. Once your PTZ camera is in the desired angle, press the + button to add the setting to the Preset

Cruise:

Use the Cruise tab to add desired PTZ cruise options

Video Tab:

Use the Video tab to configure the

PTZ camera’s video quality.

Drag the slider to adjust settings

72

Remote Viewing Interface

Video Playback

Video playback allows you to watch video that has been saved in the DVR’s hard drive.

To playback video:

1

Click the Playback tab.

Playback tab

2

In the calendar window, click the desired month, year, and date.

Select month and year

Select date

3

Under the Type drop-down menu, select the desired recording type you wish to search for

(Continuous, Alarm, or All).

4

Select the channels you wish to search. Check Synchronous playback to play all selected channels at the same time.

Select recording type

Select channels

Click Month or Day

5

Click the Search button.

4

Click Play to begin playback.

73

Remote Viewing Interface

Video Playback Controls

Playback window

Video content

Drag the line left or right to select the playback time

Download content

Video slider

Volume

Pause

Step

Forward

Play

Stop

Stop all video

Screen Capture

Step Forward: Plays video frame by frame. Click the Step Forward button to advance the video by 1 frame.

Video Slider: Drag the slider control the playback speed.

Download Content: Allows you to download recorded videos to your computer hard drive. To download video, click the channel you want to back up and click the Download content button.

A list of files appears. Select the files you want to back up and click Start Download.

Configuring Display Settings

1

Click the Remote Setting tab, and then click Display>Live.

74

Remote Viewing Interface

2

Configure the following:

Channel: Select the channel you want to modify.

Name: Enter the channel name if you want to re-name the channel

Position: Select the position of where the title appears in the channel.

Covert: Enable or Disable covert recording. Covert recording will hide the channel on the

DVR’s local display. You will see be able to see the channel when you log in remotely.

Show Time: Select Enable or Disable to show or hide the time on the DVR’s local display.

Record Time: Select Enable or Disable to show or hide the record time on the remote display.

3

Click Save to apply your settings.

Configuring Privacy Zone Settings

ATTENTION

: Areas covered by privacy zones are not visible in recordings.

You can blank out a certain portion of the channel with a black box.

To configure a privacy zone:

1

Click the Remote Setting tab, and then click Display>Privacy Zone.

2

In the Channel drop-down menu, select the channel you wish to configure.

3

Select the Privacy Zone checkbox to enable privacy masking.

4

Drag your mouse cursor over the areas you wish to black out. A red box indicates the area that is masked (blocked out).

Drag mouse over desired area

• To remove a privacy area, click on the red box, then click the Delete button.

5

Click Save to apply your settings.

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Remote Viewing Interface

Configuring Recording Parameters

To configure system recording parameters:

1

Click the Remote Setting tab, and then click Record>Rec Parameters.

2

Configure the following:

Channel: Select the channel you wish to configure.

Record: Select Enable or Disable to start or stop system recording.

Pack Duration: Select the duration of each saved file on the system. For example, if you select

15 minutes, then every file will contain 15 minutes of footage.

Pre-record: Select whether to enable or disable pre-recording.

3

Click Save to apply your settings.

Configuring the Recording Schedule

To configure the recording schedule:

1

Click the Remote Setting tab, and then click Record>Schedule.

2

Configure the following:

Channel drop-down menu: Select the channel you wish to configure.

Week: Select the day of the week you would like to apply the settings to.

The recording schedule is arranged as a grid. Each row represents a recording type

(Continuous and Motion), and each box represents an hour.

76

Remote Viewing Interface

3

Click the recording grid, and select the type and duration of recording.

ECO Blackbox+ Series Only: An additional row is shown in the chart for Alarm recording.

Alarm recording requires external alarm devices (not included).

4

(Optional) Use the top Copy and Copy To drop-down to copy the recording schedule to a specific day or all days. Click Copy to copy the schedule.

5

(Optional) Use the bottom Copy and Copy To drop-down to copy the recording schedule to a specific channel or all channels. Click Copy to copy the schedule.

6

Click Save to apply your settings.

Configuring System Recording Quality

1

Click the Remote Setting tab, and click Record>MainStream.

2 ECO Blackbox+ Series Only:

Under Resolution Mode, select D1 or 960H. It is recommended to select D1 unless you have 960H-capable cameras, as D1 will provide a higher number of total frames per second (FPS) for recording. If you change the Resolution Mode setting, the system will restart once you save your changes.

3

Configure the following:

Channel: Select the channel you wish to apply the settings to.

Resolution: Select the desired recording resolution.

FPS (Framerate): Select the desired recording frame rate. Note that higher frame rates require greater bandwidth consumption during remote viewing.

Audio: Select whether you want the system to record audio (audio cameras required, not included).

4

Click Save to apply your settings.

77

Remote Viewing Interface

Configuring Basic Network Settings

The basic network menu allows you to configure the network protocol type (DHCP or

Static), UPnP and mobile phone login information.

To configure basic network settings:

1

Click the Remote Setting tab, and click Network.

2

Configure the following under Basic Configuration:

Type: Select between DHCP or Static. If you select Static, you can edit the IP address, Subnet

Mask, Gateway, and DNS settings.

Auto Port Forwarding: Select Enable or Disable to enable or disable the Auto Port Forwarding feature.

3

Click Save to apply your settings.

Configuring the System Substream

You can adjust the data streaming rate (also called the SubStream) when you connect to the system remotely. If you want to conserve bandwidth, select a lower frame rate and bitrate.

NOTE: Setting your system to stream with a lower frame and bitrate may cause the video to appear choppy or slow.

To configure the system’s substream:

1

Click the Remote Setting tab, and click Network>SubStream.

78

Remote Viewing Interface

2

Configure the Substream settings:

Channel: Select the channel you wish to apply the settings to.

Resolution: Select the desired recording resolution.

FPS (Framerate): Select the desired recording frame rate. Note that higher frame rates require greater bandwidth consumption during remote viewing.

Bit Rate: Select the desired video bit rate.

Audio: Select whether you want the system to record audio (audio cameras required, not included).

3

Click Save to apply your settings.

Configuring Email Notification Settings

To configure email notification settings:

1

Click the Remote Setting tab, and click Network> Email

2

In the Email drop-down menu, select Default to use the default Lorex email server

(recommended) or select Custom to use your own custom SMTP email server.

If you want to use Lorex’s email server (recommended):

1

In the Sender Email field, enter the email address of the sender. This can be any email address of your choice.

2

In the Receiver Email field, enter the email address you want the DVR to send alarm notifications to.

3

In the Interval drop-down menu, enter the Duration the DVR must wait before sending out a

 new notification. 

For example, if you select a 3 minute interval, the DVR will send out email notifications every

3 minutes until the DVR stops detecting motion. The DVR will only send out notifications when it detects motion triggers.

4

Click Save to save your settings.

If you select "Enable", and want to use your own email server:

1

Configure the following:

79

Remote Viewing Interface

SSL: Select ON/OFF to enable/disable Secure Socket Layer protocol.

SMTP Port: Enter your SMTP address.

SMTP Server: Enter your SMTP Server.

Sender Email: Enter the sender email address. This can be any address of your choice.

Sender Password: Enter your email server’s password.

Receiver Email: Enter the recipient’s email address.

Interval: Enter the interval the DVR waits before sending a new email notification.

2

Click Save to save your settings.

Changing the Mobile User Name and Password

You can change the User Name and Password used to connect to the system with a mobile device.

To change the mobile user name and password:

1

Click the Remote Setting tab, and click Network>Mobile.

2

Under User Name, enter the desired mobile user name (default: admin).

3

Under Password, enter the desired mobile password (default: 0000).

NOTE: The user name and password applies only to mobile devices connecting to the system.

4

Click Save to apply your settings.

NOTE: The DVR may reboot after the settings are changed.

80

Configuring DDNS Settings

To configure DDNS settings:

1

Click the Remote Setting, and click DDNS.

Remote Viewing Interface

2

Configure the following:

DDNS: Select Enable or Disable.

• In the Server drop-down menu, select LOREXDDNS.

Domain Name: Enter your Domain name/URL Request from the confirmation email that was sent after you created your DDNS account.

User name: Enter your DDNS User Name that was emailed to you after DDNS registration.

Password: Enter your DDNS Device password that was emailed to you after DDNS registration.

3

Click Save to apply your settings.

Configuring Motion Detection Settings

To configure motion settings:

1

Click the Remote Setting, and click Alarm>Motion.

2

Configure the following motion recording parameters:

• Channel: Select the channel you wish to apply the settings to.

Enable: Select this checkbox to enable motion recording.

Sensitivity: Select the desired motion detection sensitivity. The greater the value, the greater the motion sensitivity.

81

Remote Viewing Interface

Buzzer: Select OFF to disable the buzzer when the system detects a motion event or select the duration of the buzzer after the system detects a motion event.

Click and drag to configure motion detection areas

Red: Motion detection enabled

Clear: Motion detection disabled

Full Screen: Select the checkbox so that the channel goes into full screen mode when motion is detected.

Enable Record: Select to enable system recording when motion is detected.

Post Recording: Select the post-recording time after a motion event occurs.

Record Channel: Select the channels that should record during a motion event.

Show Message: Select the checkbox to enable the system to display a warning message during a motion event.

Send Email: Select the checkbox for the system to send a email notification during a motion event.

3

Drag your mouse cursor in the window to select the desired area to monitor the channel for motion.

4

Click Save to apply your settings.

Configuring your System to "Beep" During Motion

You can set your system to "beep" during motion. This is useful to notify you if someone enters or exits an area.

To configure the system to "beep" during motion:

1

Click the Remote Setting tab, and click Alarm>Motion.

2

In the Channel drop-down menu, select the channel you wish to configure.

3

Select the Enable checkbox.

4

Beside the Buzzer drop-down menu, select the "beep" duration or select OFF to disable the

"beep."

5

In the video window, select the area you wish to monitor for motion.

6

Click Save to apply your settings.

Result: The system beeps when it detects motion, and a green "M" icon appears. The green

"M" icon indicates that the system is only detecting motion, but not recording. To have the system record motion events, enable motion recording in the recording calendar (Remote

Setting tab>Record>Schedule).

82

Remote Viewing Interface

Configuring Alarm Notifications (ECO Blackbox+ Series Only)

Configure the settings for alarm devices (not included).

To configure alarm notifications:

1

Click the Remote Setting tab, and click Alarm >Alarm.

2

Configure the following:

• Alarm In: Select the channel that you wish to configure.

Alarm Type: Select the alarm type N/O (normally open), N/C (normally closed), of select OFF.

Buzzer: Select the "beep" duration when an event occurs.

Latch Time: Select the desired latch time when an alarm triggers.

Show Message: Select the checkbox so that the system displays a warning message during an alarm recording.

Send email: Select the checkbox for the system to send out email alerts during an alarm recording.

Full Screen: Select the checkbox to enable the system to go into Full-screen View when an alarm triggers.

Alarm out: Select the checkbox to enable alarm out devices to activate.

Enable Record: Select the checkbox to enable system recording when an alarm triggers.

Post Recording: Select the desired post recording time after an alarm triggers.

Record Channel: Select the channels that the system should record during an alarm trigger.

3

Click Save to apply your settings.

83

Remote Viewing Interface

Configuring Hard Drive Recording Mode

To configure the hard drive recording mode:

1

Click the Remote Setting tab, and click Device>HDD.

Overwrite drop-down menu

2

In the Overwrite drop-down menu, select Auto to enable the hard drive to record in loop mode. Loop mode allows the system to record continuously. When the hard drive is full, the

 system deletes the oldest footage (first in, first out).

You can also select a desired amount of days or hours the system should retain data. For example, if you select 30 days, the hard drive will begin to overwrite itself after 30 days. Note that hard drive size determines the duration of hard drive recording.

3

Click Save to apply your settings.

Configuring PTZ Parameters

The system is capable of manipulating PTZ cameras (not included) that are connected to the system. Please note that you will need PTZ information from the PTZ manufacturer’s

users guide. For details on connecting a PTZ camera to your system, see “Appendix B:

Connecting a PTZ Camera” on page 110.

To configure PTZ settings:

1

Click the Remote Setting tab, and click Device>PTZ.

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Remote Viewing Interface

2

Configure the following:

Channel: Select the channel that the PTZ camera connects to.

Protocol: Select the protocol of the PTZ camera*.

• Baud Rate: Select the baude rate of the PTZ camera*.

Data Bit: Select the data bit rate of the PTZ camera*.

Stop Bit: Select the stop bit rate of the PTZ camera*.

Parity: Select the parity settings of the PTZ camera*.

Cruise: Select Enable or Disable*.

Address: Select the address of the PTZ camera*.

*Consult the PTZ camera’s instruction manual for protocol and configuration details

3

Click Save to apply your settings.

Configuring the System Time and Date

To configure the system time and date:

1

Click the Remote Setting tab, and click System>General.

2

Configure the system format and time:

System Time: Enter the desired system time and date. An on-screen calendar appears when you click the date.

Date Format: Select the desired format the date is displayed in.

Time Format: Select between 12 hour or 24 hour time formats.

3

Select DST to enable daylight savings time, or NTP to sync the time with a NTP time server.

NOTE: Using the NTP feature requires that your DVR have a constant Internet connection.

Changing the System’s Menu Time Out

To change the system’s time out menu:

1

Click the Remote Setting tab, and click System>General.

2

In the Menu Timeout drop-down menu, select the duration the menu stays on screen before disappearing.

3

Click Save to apply your changes.

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Remote Viewing Interface

Configuring System User Accounts

You can add user accounts on the system.

To configure the user accounts menu:

1

Click the Remote Setting tab, and click System>Users.

2

Configure the following:

• Click the desired user you wish to configure (i.e. user1).

User name: Enter the desired user name.

Password: Enter the desired user password.

Confirm: Re-enter the user password.

Active: Select Enable or Disable to activate or de-activate a user account.

Password: Select Enable to require a user password when users log on.

3

Select the menus that the user will have access to.

4

Click Save to apply your settings.

86

Select the menus users will have access to

Viewing System Information

To view system information:

1

Click the Remote Setting tab, and click System>Info.

Remote Viewing Interface

Upgrading System Firmware

To upgrade the system firmware, download the latest firmware from the system’s product page at www.lorextechnology.com

.

To upgrade the system firmware:

1

Download and extract the file to your computer’s desktop.

2

Click the Remote Setting tab, and click Advanced>Firmware upgrade.

3

Beside Upgrade File Path, click the browse button (

Open.

). Locate the firmware, and click

4

Click Start to begin the firmware upgrade.

5

Follow the on-screen instructions to complete the firmware upgrade.

NOTE: Your system may have to restart after a firmware upgrade.

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Remote Viewing Interface

Restoring Default Settings

To restore the system’s system defaults:

1

Click the Remote Setting tab, and click Advanced>Load Default.

2

Select the menus that you wish to restore to factory defaults.

3

Click Save to restore system defaults for the selected items.

Configuring Event Settings

The Event Settings tab allows you to configure how the system behaves when a system event occurs (e.g.hard drive error, video loss). This is useful if you want your DVR to notify you if there is a potential system problem.

To configure the system event settings:

1

Click the Remote Setting tab, and click Advanced>Events.

2

Configure the following:

Event Type: Configure the type of event that triggers the system to send an alert.

Enable: Select Enable to activate the system to notify you if an event occurs.

Buzzer: Select OFF to enable/disable the system buzzer or select the duration of the system buzzer after an event occurs.

Show Message: Select the checkbox to enable the system to display a warning message when an event occurs.

Send Email: Select the checkbox to enable email notifications. Email notification must be enabled.

3

Click Save to save changes.

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Remote Viewing Interface

Configuring Auto-Reboot

Auto-reboot allows the system to restart automatically at a set time or date. This improves system stability.

To configure Auto Maintain:

1

Click the Remote Setting tab, and click Advance>Maintain.

2

Click the Auto Reboot drop-down menu, and select Enable or Disable to activate or deactivate the auto-reboot feature.

3

Under Reboot, select how often you want the system to reboot and the time you want the system to reboot.

4

Click Save to apply your settings.

89

Lorex Player 11: Playing Backed up Video on PC

Lorex Player 11: Playing Backed up Video on PC

Lorex Player 11 allows you to view your backed up video files from your DVR on your PC.

NOTE: To view backed up video files on Mac, see “Lorex Player for Mac: Viewing Backed up

Video on Mac” on page 92.

Minimum System Requirements

• Intel Pentium 4 or above

• Microsoft Windows XP/ Vista / 7 / 8

• 256 MB Ram

• 16 MB video memory

Prerequisites

• Back up video files from the DVR to your local hard drive.

Installing Lorex Player 11

1

Insert the software CD that comes included with the system.

2

Click DVR Software>Lorex Player - PC. Follow the on-screen instructions to install Lorex

Player 11.

Running Lorex Player 11

1

Double-click the Lorex Player 11 ( ) icon on the desktop.

2

Click the Open File to load a single video file. Click the

button next to it to load a folder with backed-up videos.

Open File

Open Folder

3

Select the file and click Open.

• If you are opening a folder, click Add.

4

Double-click the file in the list on the right to begin playback.

90

Lorex Player 11 Interface Overview

Video Window

Lorex Player 11: Playing Backed up Video on PC

Click here to open the

Advanced Config menu

Add file

Remove file

Delete file

Hide/reveal playlist

Rewind

Open File

Play

Previous

File

Next

File

Stop

Fast Forward

Snapshot button

About the Advanced Config Menu

The Advanced Config menu allows you to select where the screen captures are stored.

To open the Advanced Config menu:

1

Click the button.

2

Click Select to change the snapshot save folder. Then select the folder and click OK.

Select

3

Click OK to save changes.

91

Lorex Player for Mac: Viewing Backed up Video on Mac

Lorex Player for Mac: Viewing Backed up Video on Mac

Lorex Player for Mac allows you to view your backed up video files.

To install Lorex Player Mac:

1

Go to www.lorextechnology.com

and search for the model number of your DVR (look at the label underneath your DVR for the model number).

2

Navigate to the product page for your DVR model and download Backup Player for MAC.

3

Extract the file and double-click the Lorex Mac Player installer (.pkg) file. Follow the on-screen instructions to install the software.

Launching Lorex Player Mac:

• Click the Lorex Player Mac icon ( ) in the Dock or in your Applications List in Finder.

Lorex Player Mac Interface

Video playlist

Video window

92

Video slider

Hide video playlist

Play

Frame by frame

Stop

Fast forward

Rewind

Volume slider

Load new file

Load folder

Looped playback

Clear playlist

Remove selected file

Lorex Player for Mac: Viewing Backed up Video on Mac

Loading Individual Video Files

To load files saved onto your hard drive:

1

Click the Load new file button ( ).

2

Browse and select the desired file. Click Open to add the file to the video playlist.

NOTE: The default save directory is in your Home folder/dvr.

Double-click file to begin playback

3

Double-click the video file in the playlist to begin playback.

Loading Multiple Video Files

You can load an entire folder of video files.

To load multiple video files saved onto your hard drive:

1

Click the Load folder button ( ).

2

Select the desired folder you wish to add to the playlist. Click Open to add all the videos in the folder.

Double-click file to begin playback

3

Double-click the video file in the playlist to begin playback.

93

Mobile Apps: Accessing your DVR Using a Mobile Device

Mobile Apps: Accessing your DVR Using a Mobile

Device

You can remotely view camera streams from your DVR on compatible mobile phones and tablets.

NOTE: Port forwarding is required before you can connect to your DVR using a mobile device.

Different features are available on each mobile viewing device and application.

Compatible Devices and Platforms

Platform Supported Versions and Devices

iOS iOS v. 4.0 and higher iPhone/iPod Touch iPad (1st generation and above)

Android Android v. 1.5 and above

BlackBerry 9000, 9700, 9800

Symbian

Windows

Mobile

3rd and 5th generation models v.6.0, 6.5, touch screen models only

Note:

Windows Phone 7 is not currently supported

App Name

Lorex Mobile Eco

Lorex Mobile Eco

Lorex Mobile Eco

Lorex Mobile Eco

Lorex Mobile Eco

Get App From

Apple App Store

Google Play Store www.lorextechnology.com

www.lorextechnology.com

www.lorextechnology.com

For the latest device compatibility list, visit www.lorextechnology.com

Before you Begin

You will need the following before you can start viewing on your mobile device:

Your DVR’s DDNS address:

Before you can connect with a mobile device, you must complete the setup process for remote viewing to obtain your DDNS address and enable DDNS on your DVR. Complete all the steps

under “Setting up your DVR for Remote Connectivity” on page 55.

The Mobile Port Number of your DVR:

The Mobile Port (default: 1025) must be port forwarded before you can connect using a mobile device. To find your Mobile port, right-click, click the Main Menu button ( click System>Info and look under Mobile Port.

), and then

NOTE: For details on port forwarding, see the Easy Connect manual on the CD or the resources on www.lorextechnology.com

.

Mobile ID / Password

ID PASSWORD

The mobile user ID and password of your DVR:

See the table on the right for the default mobile access user ID and password.

admin 0000

94

Mobile Apps: Accessing your DVR Using a Mobile Device

iPhone / iPad

Use the Lorex Mobile ECO application to connect to your DVR on the iPhone or iPad.

NOTE: Resolution is scaled up for the iPad screen.

System requirements

• iOS version 4.0 and above.

!

You must port forward the mobile port (default: 1025) on your router before you can

connect to your system using

a mobile device (e.g. iPhone, iPad)

For the latest device compatibility list, visit www.lorextechnology.com

Prerequisites

• An iTunes account (requires valid credit card number).

NOTE: Your credit card will not be billed when downloading the Lorex Mobile Eco App.

Step 1 of 3: Downloading the App

1

Install Lorex Mobile ECO from the App Store.

NOTE: For support on downloading or installing iPhone/iPad apps, consult your iPhone/iPad user’s manual or www.apple.com

for support.

Step 2 of 3: Configuring Lorex Mobile ECO

1

Touch the Lorex Mobile ECO icon (

2

Touch

).

to open the Device List menu and then touch Add.

Add

95

Mobile Apps: Accessing your DVR Using a Mobile Device

3

Enter the following:

Device Name: Enter the name of your system. This can be any name of your choice.

Address: Enter the DDNS address of the DVR (e.g.

tomsmith.lorexddns.net

)

1

.

Port: Enter the Mobile Port number of the DVR (default: port 1025).

User ID: Enter the mobile access user ID of the DVR

(default: admin).

Password: Enter the DVR’s mobile access password

(default: 0000)

Max Channel: Enter the number of channels of the DVR

(4, 8 or 16).

4

Touch the OK button and then touch the Back button.

Step 3 of 3: Connecting to your DVR

1

In Quad View, touch the plus button (+).

+

button

• If a channel is already selected, touch

then touch + to select another channel.

2

Touch the name of your DVR. Select the channel that you want to display in the selected space.

96

1. Some routers may prevent you from connecting to your DVR using a DDNS address on a local network. If you are unable to connect, try disabling WiFi on your mobile device and attempt to connect using the 3G or mobile network. If you need to use WiFi, use the DVR’s internal IP address to connect.

Mobile Apps: Accessing your DVR Using a Mobile Device

• The selected channel appears in the quad screen display.

Touch the name of your DVR.

Select the desired channel.

The channel appears in quad

TIP: Double-tap the channel to view video in full screen.

3

Repeat steps 1~2 as required for the remaining channels.

Deleting Accounts

• From the Device List, swipe your finger on beside your device name. The Delete button appears. Touch the Delete button to remove the device.

Taking Snapshots

You can take a picture of the selected channel. The images save into your Photos directory.

To take snapshots:

• Touch the camera button ( ).

Camera button

97

Mobile Apps: Accessing your DVR Using a Mobile Device

Changing Channels

• Touch the button repeatedly to display channel 1~4, 5~8, 9~12, 13~16.

Touch here to change quad view channels

Interface Overview

1

Add Device: Touch to add a DVR channel.

2

Channel List: Touch to view channel in full screen.

3 Pan & Tilt camera

(PTZ only).

4

Zoom in/out (PTZ only).

5 Focus

(PTZ only).

6

Iris (PTZ only).

7

Disconnect: Disconnects channel.

8

Snapshot: Takes an image of the channel.

9

Setup: Touch to enter the setup menu.

10

Channel button: Touch to change the quad channel numbers (Ch 1~4, 5~8, 9~16).

11

System info: Display system information.

Channel 5~8

98

Mobile Apps: Accessing your DVR Using a Mobile Device

Android

Use the Lorex Mobile ECO application to connect to your DVR on an Android smartphone or tablet.

NOTE: The instructions below may differ depending on the model of your Android device.

System requirements

• Android v. 1.5 and above.

!

You must port forward the mobile port (default: 1025) on your router before you can

connect to your system using

a mobile device (e.g.

Samsung Galaxy S, HTC

Incredible S)

For the latest device compatibility list, visit www.lorextechnology.com

Step 1 of 2: Downloading the App

1

Install Lorex Mobile ECO from the Google Play Store.

NOTE: For support on downloading or installing Android apps, consult your Android device’s user’s manual or the manufacturer’s support site.

Step 2 of 2: Configuring and Connecting to Lorex Mobile ECO

1

Open the Lorex Mobile ECO (

2

Touch the Settings button (

) app from the applications list.

) to open the Device List and touch Add.

Touch Add

Settings

99

Mobile Apps: Accessing your DVR Using a Mobile Device

3

Configure the following:

DVR Title: Enter a name for your DVR of your choice.

• Server: Enter the DDNS address of the DVR (e.g.

tomsmith.lorexddns.net

)

1

.

• Port: Enter the DVR’s Mobile Port number (default:

1025).

User Name: Enter the mobile access ID (default: admin).

Password: Enter the DVR password (by default: 0000).

Max Channel: Enter the number of total channels your

DVR can support (e.g. 4, 8, or 16).

4

Touch OK. Touch the Back button.

5

In Quad View, touch +. Touch the name of your DVR and select the channel you would like to display in the space in Quad view.

Touch

+

Touch the name of your DVR

Then, touch the channel you want to add

Touch the arrow to change your DVR details or delete a DVR

Viewing Controls

PTZ Controls

(PTZ camera required, not included)

Play

Settings

Screenshot

Next 4 channels

Previous 4 channels

100

1. Some routers may prevent you from connecting to your DVR using a DDNS address on a local network. If you are unable to connect, try disabling WiFi on your mobile device and attempt to connect using the 3G or mobile network. If you need to use WiFi, use the DVR’s internal IP address to connect.

Mobile Apps: Accessing your DVR Using a Mobile Device

BlackBerry

Use the Lorex Mobile ECO application to connect to your DVR on a Blackberry smartphone.

!

You must port forward the mobile port (default: 1025) on your router before you can

Prerequisites:

• Blackberry 9000, 9700, 9800

• Blackberry Desktop Software

• Obtain your Blackberry’s APN (Access Point Name)

connect to your system using

a mobile device (e.g.

Blackberry 9000) from your service provider, and enable APN on your Blackberry

NOTE: For the latest device compatibility list, visit www.lorextechnology.com

Step 1 of 2: Downloading and Installing the App

NOTE: For support on downloading or installing BlackBerry apps, consult your BlackBerry’s user’s manual or www.blackberry.com

for support.

1

Go to www.lorextechnology.com

, and search for the model number of your DVR (look at the label underneath the DVR for the model number).

2

Navigate to the product page for your model and download the appropriate app for the

BlackBerry. Extract the contents of the .zip file to a folder.

3

Connect the Blackberry to your computer using a USB cable.

4

Open Blackberry Desktop Software.

5

Click Applications. Wait for the applications list to populate.

Applications

Blackberry Desktop Software

101

Mobile Apps: Accessing your DVR Using a Mobile Device

6

Click Import Files.

Import Files

Apply

7

Locate the folder where you extracted the install files. Select the install file (ends in an .alx extension) and then click Open to install the file.

8

Click Apply to complete the installation.

Wait for the installation to complete.

Step 2 of 2: Configuring Lorex Mobile ECO

1

Locate the app in your BlackBerry and open Lorex Mobile ECO ( ).

2

In the Setting window, enter the following:

Title: The name of your system. This can be any name of your choice.

Address: Enter the DDNS address of the DVR (e.g.

tomsmith.lorexddns.net

)

1

.

Port: Enter the Mobile Port number of the DVR (by default, port 1025).

No. of CHs: Select the number of channels of your DVR.

User ID: Enter the mobile access user ID of the DVR (by default: admin).

Password: Enter the DVR’s mobile access password (by default: 0000):

My DVR tomsmith.lorexddns.net

Select number of channels

Select 3G or WiFi

3

Click the Login button to log in to the DVR.

102

1. Some routers may prevent you from connecting to your DVR using a DDNS address on a local network. If you are unable to connect, try disabling WiFi on your mobile device and attempt to connect using the 3G or mobile network. If you need to use WiFi, use the DVR’s internal IP address to connect.

Mobile Apps: Accessing your DVR Using a Mobile Device

Connecting to the DVR through the Device List

1

In the Device List, select and open the name of the account you created.

Controls

Select channel you wish to view

Play Settings

PTZ controls

Full

Screen

Snapshot

Adjust channel view:

Click repeatedly to view channel 9 or greater.

Click repeatedly to view the PTZ controls.

Enabling APN on Your Blackberry

In order for Mobile View to run, you must enable APN (Access Point Name) on your

Blackberry. Contact your service provider for your Blackberry’s APN name.

NOTE: The instructions below may differ based on the model of your Blackberry smartphone. For support related to enabling APN, please contact your smartphone service provider.

103

Mobile Apps: Accessing your DVR Using a Mobile Device

To enable APN:

1

Press the Menu button ( ) and open the Options menu.

Opening the Options folder

2

Select Advanced Options > TCP/IP

Options folder

Opening APN settings menu

3

Select the checkbox beside APN Settings to enable APN.

Example

APN address

Enabling APN settings

4

Beside APN, enter your APN. You must obtain the APN from your local service provider.

5

Exit to save your settings.

104

Mobile Apps: Accessing your DVR Using a Mobile Device

Windows Mobile

System requirements

• v. 6.0, 6.5 (touch screen models only)

• Windows Phone 7 is not currently supported

NOTE: For the latest device compatibility list, visit www.lorextechnology.com

NOTE:

!

You must port forward the mobile port (default: 1025) on your router before you can

connect to your system using

a mobile device (e.g. Windows

Mobile Smartphone)

Step 1 of 2: Downloading the App

1

Go to www.lorextechnology.com

, and search for the model number of your DVR (look at the label underneath your DVR for the model number).

2

Navigate to the product page for your model and download the appropriate app for Windows

Mobile devices.

3

Download and install the app on your Windows Mobile phone.

For support on downloading or installing Windows Mobile apps, consult your Windows

Mobile’s user’s manual, or www.microsoft.com/windowsphone for support.

Step 2 of 2: Configuring and Connecting to Lorex Mobile ECO

1

Open the Lorex Mobile ECO (

2

Click the Setting button.

) app on your phone.

Setting

3

Configure the following:

User Name: Enter the mobile access user ID of the DVR (default: admin).

Password: Enter the mobile access password (by default: 0000).

IP: Enter the DDNS address of the DVR (e.g.

tomsmith.lorexddns.net

)

1

.

1. Some routers may prevent you from connecting to your DVR using a DDNS address on a local network. If you are unable to connect, try disabling WiFi on your mobile device and attempt to connect using the 3G or mobile network. If you need to use WiFi, use the DVR’s internal IP address to connect.

105

Mobile Apps: Accessing your DVR Using a Mobile Device

Port: Enter the DVR’s Mobile Port number (by default, port 1025).

Auto Connect check box

4

Select the Auto Connect checkbox and then click Ok.

5

From the Server window, select the DVR account you created. Click OK to connect to the DVR.

Select the name of your DVR

Symbian OS

System requirements

• 3rd and 5th generation models

NOTE: For the latest device compatibility list, visit www.lorextechnology.com

!

You must port forward the mobile port (default: 1025) on your router before you can

connect to your system using

a mobile device (e.g.Symbian

Smartphone)

Step 1 of 2: Downloading the App

1

Go to www.lorextechnology.com

, and search for the model number of your DVR (look at the label underneath your DVR for the model number).

2

Navigate to the product page for your model and download the appropriate app for Symbian devices.

3

Download and install the app on your Symbian-based phone.

• For support on downloading or installing Symbian OS apps, consult your Symbian device’s user’s manual or the manufacturer’s support site.

106

Mobile Apps: Accessing your DVR Using a Mobile Device

Step 2 of 2: Configuring and Connecting to Lorex Mobile ECO

1

Open the Lorex Mobile ECO ( ) app on your phone.

2

Click the Settings button ( ).

Play

Settings

3

Configure the following:

IP: Enter the DDNS address of the DVR (i.e

tomsmith.lorexddns.net

)

1

.

Port: Enter the DVR’s Mobile Port number (by default, port 1025).

User Name: Enter the DVR’s user name (by default: admin)

Password: Enter the DVR password (by default: 0000)

Alias: Enter a DVR name of your choice

4

Save your settings. From the main viewing window, press the play button to connect to the

DVR.

1. Some routers may prevent you from connecting to your DVR using a DDNS address on a local network. If you are unable to connect, try disabling WiFi on your mobile device and attempt to connect using the 3G or mobile network. If you need to use WiFi, use the DVR’s internal IP address to connect.

107

Appendix A: System Specifications

Appendix A: System Specifications

ECO Blackbox Series

108

As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation.

E&OE

ECO Blackbox+ Series

Appendix A: System Specifications

As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation.

E&OE

109

Appendix B: Connecting a PTZ Camera

Appendix B: Connecting a PTZ Camera

You can connect RS-485 PTZ cameras (not included) to the RS485 ports on the rear panel.

To connect a PTZ camera to the system:

1

Connect the Transmit+ (TX+) Cable to the + side of the RS485 port on the rear panel.

2

Connect the Transmit- (TX-) Cable to the - side of the RS485 port on the rear panel.

3

Connect the video cable to a BNC port.

8-channel model shown

BNC

TX+

TX-

Configuring PTZ Settings

Before you can use the PTZ controls, you must enter your camera’s PTZ protocol details into the DVR.

Prerequisite:

• Obtain the PTZ protocol details for your camera. Check your camera’s instruction manual for details.

To enter PTZ camera settings in the DVR:

1

Right-click to open the Menu Bar and click the Main Menu button ( ).

2

Click Device and select the PTZ tab.

110

Appendix B: Connecting a PTZ Camera

3

Configure the following according to your PTZ camera’s specifications:

Channel: Select the channel the PTZ camera is connected to.

Protocol: Select from Pelco-D or Pelco-P

Baud rate: Select the PTZ camera’s baud rate

Data Bit: Select from 5~8 data bits.

Stop Bit: Select from 1 or 2 stop bits.

Parity: Select from None, Odd, Even, Mark or Space.

Cruise: Select Enable to enable PTZ cruise.

Address: Enter the PTZ camera’s address

Use the Copy To drop-down menu to copy the

PTZ settings to multiple channels.

4

Click Apply to save your settings.

Using the PTZ Menu (Local DVR)

To control the PTZ camera locally on your DVR:

1

Select the channel that the PTZ camera is connected to.

2

Right-click and press the PTZ button ( ). Enter the system password. The PTZ menu opens.

3

Use the on-screen PTZ controls to control the camera.

Channel:

Select the channel the PTZ camera connects to.

Speed Slider:

Increase or decrease the pan and tilt speed

Direction keys:

Click to pan and tilt the camera

Click the + and - symbols to adjust the camera Zoom,

Focus and Iris settings

Camera Pre-set controls

111

Appendix B: Connecting a PTZ Camera

PTZ Presets and PTZ Cruise

You can set preset positions for your PTZ cameras. You can also use PTZ cruise to have the camera automatically cycle through presets.

Setting PTZ Presets

1

Using the PTZ controls, move the camera into position.

2

(Optional) In the Time field, select the number of seconds the camera will remain in that position during PTZ cruise before going to the next position.

3

Click Set to set the preset. The Total and No. field will automatically increase. The Total field shows you the total number of created presets, and the No. field shows you the number of the preset you are currently creating.

Total Number of presets

Go To Preset

Preset number

Time shown before changing

Set Preset

Save Presets

Clear Preset

4

Complete the steps above to create additional presets as needed. Press Save when you are finished to save all created presets.

Selecting PTZ Presets

1

In the No. field, select the number of the preset you would like to select.

2

Click Go to to go to the preset.

Deleting PTZ Presets

1

In the No. field, select the number of the preset you would like to delete.

2

Click Clear to delete the preset and click Save to save your changes.

Starting / Stopping PTZ Cruise

When PTZ cruise is enabled, the camera will cycle through saved presets. You must set and save presets to use PTZ cruise.

To start / stop PTZ cruise:

1

Right-click to open the Menu Bar and click the Start Cruise button ( ). Enter the system password. The camera will cycle through PTZ presets.

• To stop the PTZ cruise, right-click to open the Menu Bar and click the Stop Cruise button ( ).

Enter the system password.

112

Appendix C: Connecting Additional External Monitors

Appendix C: Connecting Additional External Monitors

Use the Video Output ports (BNC) on the rear panel of the system to connect an external monitor(s). This is useful if you need to monitor the system from a second location (e.g. a back office).

The mouse and system interface are shown on either the VGA or BNC monitor. Press 0 on the remote control three times to switch the mouse and system interface between VGA and

BNC monitors.

8-channel model shown

PRIMARY MONITOR (VGA)

(Not Included)

VGA cable

BNC cable

BNC cable

BNC to RCA adapter

To connect the DVR to a television using RCA cables, connect a BNC to RCA adapter (not included) to the

VIDEO OUTPUT port.

EXTERNAL MONITORS

(Not Included)

ECO Blackbox+ Series Only: the DVR can simultaneously display the system interface on monitors connected to the HDMI and VGA ports.

ECO Blackbox+ Series Only: Connect one monitor to the VGA port and one to the HDMI port to display the system interface on both monitors.

113

Appendix D: Recording Audio

Appendix D: Recording Audio

The system can also record audio for up to 1 channel (4/8-channel models), 2 channels

(16-channel model), or 4 channels (16-channel ECO Blackbox+ only). You must have audio-capable cameras (not included) or self-powered microphones (not included) in order to record audio on the system.

Connecting Audio Cameras

8-channel model shown

Connect an RCA audio cable from the camera into the corresponding Audio INPUT port

To enable audio recording:

1

(4/8-channel models): Connect the BNC video cable from the camera to the BNC Video

INPUT port marked 1.

(16-channel model): Connect the BNC video cable from the camera to BNC Video INPUT port

1 or 2.

(16-channel ECO Blackbox+): Connect the BNC video cable from the camera to the BNC

Video Input port 1~4.

2

Connect the RCA audio cable from the camera to the corresponding Audio INPUT.

3

Right-click to open the Menu Bar and click the Main Menu button (

4

Click Record and select the MainStream tab.

).

Check Audio to enable audio recording on each channel

5

Ensure the Audio checkbox is checked next to the channel the audio-enabled camera is connected to.

6

Click Apply to save your changes.

114

Appendix E: Replacing the Hard Drive

Appendix E: Replacing the Hard Drive

The system comes with a pre-installed 3.5" SATA hard drive. You can expand the hard drive capacity with a single replacement hard drive up to 2 terabyte (TB).

NOTE: It is recommended to use surveillance or security-certified hard drives, which are designed to be reliable over long periods of time while recording 24/7. Security-certified hard drives are available at www.lorextechnology.com

Removing the Hard Drive

Make sure that the power cable has been disconnected before changing the hard drive.

To remove the hard drive:

1

Remove the screws from the side panels (1x per panel) and from the rear panel (x3) of the cover.

2

Gently slide the cover away from the rear panel and lift off. Be careful of sharp edges.

3

Disconnect the power and data cables.

4

Carefully turn the DVR over and loosen the hard drive screws (x4). Do not remove the hard

drive screws or the hard drive will fall and potentially damage the DVR.

Loosen the hard drive screws.

Do not remove the hard drive screws

115

Appendix E: Replacing the Hard Drive

5

Carefully flip the DVR back over. Slide the hard drive to the left (if looking at the DVR from the front) and then lift the hard drive out of the DVR.

Slide the hard drive to the left and then lift it out of the DVR

Replacing the Hard Drive

To replace the hard drive:

1

Insert 4 hard drive screws into bottom the hard drive and tighten them 1/2 of the way.

Insert the hard drive screws (4x) into the hard drive and tighten them 1/2 way

2

Place the hard drive with the power and data connectors facing left (if looking at the DVR from the front) and then slide the hard drive to the right.

Place the hard drive in the DVR with power and data connectors facing left and slide to the right

Hard drive power and data connectors

3

Reconnect the power and data cables. Each cable can only be connected one way.

116

Appendix E: Replacing the Hard Drive

4

Carefully turn the DVR over and tighten the hard drive screws (4x).

Tighten the hard drive screws

5

Carefully turn the DVR back over. Replace the cover, tucking the lip of the cover at the front panel.

6

Replace the screws on the side and rear panels of the cover.

Formatting the Hard Drive

If you replace the pre-installed hard drive, it

must

be formatted in order to function properly with the system.

ATTENTION

: Formatting the HDD erases

all data

on the hard disk. 

This step cannot be undone.

To format the hard disk:

1

Right-click to open the Menu Bar and click the Main Menu button (

2

Click Device.

).

3

Click the checkbox under Select to choose the drive you wish to reformat.

Select checkbox

4

Click Format HDD. Enter the system password.

5

When the warning window appears, click OK. Wait for the system to format the hard drive.

NOTE: You will notice that the size of the HDD and the free space are not the same. The system uses a portion of the disk space for the operating system and initialization. This is common in all security DVRs as well as computer hard drives.

117

Troubleshooting

Troubleshooting

When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Lorex Technical Support:

Error Possible Causes Solutions

• System is not receiving power, or is not powering up

• Cable from power adapter is loose or is unplugged

• Cables are connected, but system is not receiving sufficient power

• 16-channel only: Power switch is set to OFF (•) position

• Confirm that all cables are connected correctly

• Confirm that the power adapter is securely connected to the back of the unit

• Confirm that the system is powered on (LED indicators on the front should be ON)

• If the unit is connected through a power bar or surge protector, try bypassing the bar and connecting the power directly to the wall outlet

• Confirm that there is power at the outlet:

• Connect the power cable to another outlet

• Test the outlet with another device (such as a lamp or phone charger)

• Confirm that the power switch is in the ON (

I

) position

• Remote control is not detected by the system

• Battery in the remote control is drained

• Install two fresh AAA alkaline batteries in the remote control

• Hard drive is not detected by the system

• There are no batteries in the remote control

• IR sensor on DVR is blocked or does not have line of sight to the remote control

• Hard drive cables are loose or not properly connected

• Ensure there is line of sight between the remote control and the IR sensor

• Remove the housing and check that hard drive cables are firmly connected

• There is no hard drive in the system

• Hard drive is full

(0%) and the unit is no longer recording

• Overwrite is not enabled

• Open the housing and install a 3.5" SATA hard drive. Make sure to format the drive after installing.

For details, see “Appendix E: Replacing the Hard

Drive” on page 115

• From the Main Menu, select DEVICE

>

HDD

>

.

Select Auto under Overwrite

118

Troubleshooting

Troubleshooting (Continued)

Error Possible Causes Solutions

• There is no picture on monitor/TV after connecting it to the

DVR

• Monitor/TV not detected by DVR • Power off the monitor/TV and DVR. Power on the monitor/TV, and then power on the DVR

• Input channel for DVR not selected on monitor/TV

• Video cable is loose or has become disconnected

• Resolution selected is too high for the monitor/TV

• On the monitor/TV, select the input channel the

DVR is connected to monitor/TV

• Press and hold the Stop button ( the default resolution (1024 x 768)

.

) on the remote control for 6 seconds to restore the DVR to

• Firmly connect the mouse cable to the USB Mouse port on the front panel

• Mouse not detected by system

• Mouse cable is not firmly connected to the system

• Mouse is not connected to the system

• System needs to be reset

• There is no picture on selected channels

/ camera picture is not being displayed

• Camera cables are loose or have become disconnected

• The image on the

DVR appears, but does not have sound

• Audio cables are loose or have been disconnected

• Power off the system (disconnect power cable).

Firmly connect a USB mouse to the USB Mouse port on the front panel of the system. Reconnect the power cable to the DC 12V port on the rear panel.

• Check the camera video cable and connections

• Disconnect and reconnect the cable at the system and at the camera

• Try moving the camera to another channel or use another cable

• Check the AUDIO Input connections to the DVR

• Volume on external speakers

(not included) is low or off

• Increase volume on external speakers (not included)

• The beep at startup is normal • The system beeps at startup

• The system beeps during motion detection

• I am not receiving email notifications

• Motion detection is enabled and the alarm buzzer is activated

• Open the Main Menu and click Alarm>Motion. In the Buzzer drop-down, select Off. Click apply

• Email notification is disabled

• Default setting is disabled, but you have not entered your own

SMTP information

• Ensure you have configured email notification. For

details,see “Setting up Email Notification” on page 45.

• If you want to use your own SMTP server, deselect the Default box, and enter your SMTP Server address, Port, User name, and Password in the respective fields

119

Troubleshooting

Troubleshooting Remote Connections

Error Possible Causes Solutions

• Cannot connect to the

DVR on a local network

• Cannot connect to the

DVR over the Internet

• DVR not connected to router • Connect an Ethernet cable from the DVR LAN port to your router, and then restart the DVR by disconnecting and reconnecting the power adapter

• DVR and computer not on same network

• Ensure your DVR and computer are connected to the same router

• If your computer is using a WiFi network, try connecting it to the router using an Ethernet cable

• Ports not forwarded

• DDNS account not created

• Port Forward the HTTP port (default: 80), Client

Port (default: 9000), and Mobile Port (default: 1025) on your router. For details on port forwarding, see the Easy Connect manual on the CD or the reference guides on www.lorextechnology.com

• Follow the instructions under “Step 2 of 4: Create a DDNS Account” on page 60

• DDNS not enabled on DVR

• DDNS address not entered correctly

• Follow the instructions under “Step 3 of 4: Enable

DDNS on the DVR” on page 64

• If connecting through client software, enter the

URL request from the confirmation email and then

.lorexddns.net. (For example, tomsmith.lorexddns.net

)

• In Internet Explorer or Safari, enter http://, the

URL request from the confirmation email, and then

.lorexddns.net, colon, and HTTP port (for example,  http://tomsmith.lorexddns.net:80 )

• Cannot connect to the

DVR using a mobile device

• DVR has not been configured for Internet connection

• Mobile Port has not been forwarded

• IP address used from outside internal network

• Ensure you have followed all the steps in “Setting up your DVR for Remote Connectivity” on page 55.

See above to troubleshoot remote connections

• Forward the Mobile Port (default: 1025) on your router. For details on port forwarding, see the Easy

Connect manual on the CD or the reference guides on www.lorextechnology.com

• Use the DDNS address to connect to the DVR using a mobile application

• Router is blocking DDNS connection from internal network

• Turn off WiFi connection and attempt to connect using 3G or mobile network

120

EXPAND AND CUSTOMIZE YOUR SYSTEM

WITH A FULL RANGE OF CAMERAS & ACCESSORIES

Specialty Cameras Wireless Cameras Dome Cameras

Digital Video Recorders Monitors Simulated Cameras

Security Hard Disc Drives Extension Cables Accessories

www.lorextechnology.com

1 - 8 8 8 - 4 2 - L O R E X ( 1 - 8 8 8 - 4 2 5 - 6 7 3 9 )

SEP 6 2012 - R16

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