TEC B-680 Series Maintenance Manual
The TEC B-680 Series is a thermal printer designed for high-performance label printing. It features a robust construction and a variety of options, including a cutter module for automatic label dispensing and a strip module for ribbon application. The B-680 Series is ideal for applications requiring reliable and efficient label printing, such as shipping, logistics, and manufacturing.
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TEC Thermal Printer B-680 SERIES Maintenance Manual Document No. EO18-33006 Original Apr., 2000 (Revised ) PRINTED IN JAPAN WARNING! Follow all manual instructions. Failure to do so could create safety hazards such as fire or electrocution. NOTES: 1. Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performance and operation. 2. Failure to follow manual instructions or any unauthorized modification, substitution or change to this product will void the limited product warranty. EO18-33006 TABLE OF CONTENTS Page 1. UNPACKING ...................................................................................................... 1- 1 1.1 PROCEDURES ........................................................................................... 1- 1 1.2 CHECKS ..................................................................................................... 1- 1 2. MAJOR UNIT REPLACEMENT .......................................................................... 2- 1 2.1 REPLACING THE CPU PC BOARD ........................................................... 2- 2 2.2 REPLACING THE PS UNIT ........................................................................ 2- 3 2.3 REPLACING THE STEPPING MOTORS AND BELTS .............................. 2- 4 2.4 REPLACING THE RIBBON MOTORS ........................................................ 2- 5 2.5 REPLACING THE PRINT HEAD ................................................................ 2- 5 2.6 REPLACING THE PLATEN ........................................................................ 2- 6 2.7 REPLACING THE ROLLER BELT AND FEED ROLLER ........................... 2- 7 2.8 REPLACING THE MEDIA SENSORS ........................................................ 2- 9 2.9 REPLACING THE I/O PC BOARD ............................................................. 2-10 2.10 REPLACING THE EXP I/O PC BOARD .................................................... 2-12 2.11 REPLACING THE CENTRO PC BOARD .................................................. 2-12 2.12 PERIODIC MAINTENANCE PROCEDURE ............................................... 2-13 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT ........................ 3- 1 3.1 CUTTER MODULE (B-4208-QM) ............................................................... 3- 1 3.2 STRIP MODULE (B-4908-H-QM) ............................................................... 3- 4 3.3 PCMCIA PC BOARD (B-8700-PC-QM) ...................................................... 3- 5 4. MECHANISM DESCRIPTION ............................................................................ 4- 1 4.1 CUTTER DRIVE .......................................................................................... 4- 1 5. TROUBLESHOOTING ........................................................................................ 5- 1 6. DIAG. TEST OPERATION .................................................................................. 6- 1 7. ONLINE OPERATION ........................................................................................ 7- 1 7.1 RESET OPERATION .................................................................................. 7- 1 7.2 DUMP MODE .............................................................................................. 7- 2 8. PROGRAM DOWN LOAD .................................................................................. 8- 1 8.1 OUTLINE OF FEATURES .......................................................................... 8- 1 8.2 SOFTWARE INSTALLATION ..................................................................... 8- 1 8.3 FIRMWARE DOWNLOAD .......................................................................... 8- 4 CAUTION: 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual. Copyright © 2000 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN EO18-33006 1. UNPACKING 1.1 PROCEDURE 1. UNPACKING 1.1 PROCEDURE 1) Open the carton. 2) Unpack the accesories from the carton 3) Unpack the side pads (L)/(R) and the printer from the carton. 4) Place the printer on a level surface. Owner’s Manual Left/Right Side Holders Holder Shaft Unpacking Procedure Holder Base Media Holder Thumbscrew (M-4x6) Accessory Board Power Cord Print Head Cleaner Side Pad (L) Side Pad (R) Thermal printer Carton Fig. 1-1 1.2 CHECKS 1) Check for damage or scratches on the machine. 2) Confirm that none of the accessories are missing. NOTE: Keep the carton and side pads for later transport. 1-1 EO18-33006 2. MAJOR UNIT REPLACEMENT 2. MAJOR UNIT REPLACEMENT 2. MAJOR UNIT REPLACEMENT WARNING! Disconnect power cord before replacing important parts. CAUTION: 1. NEVER separate the ribbon motors from the attaching plate (bracket), because doing so will change their adjustment. (See Fig. 2-7) 2. NEVER remove the two screws painted red on the side of the print block. 3. NEVER remove screws unless directed to do so in this manual. Removing screws may change pre-set adjustments. 1) 2) 3) 4) Turn the power off. Open the right side and top covers. Remove the six screws (FL-4x6, B-4x6 and B-3x8) to detach the left side cover. Remove the (B-3x8) screw to remove the bottom plate. Top Cover Screw (FL-4x6) Screw (B-4x6) Right Side Cover Screw (B-3x8) Left Side Cover Screw (B-3x8) Bottom Plate NOTE : Fig. 2-1 Instructions to open the top and right side covers and to remove the left side cover are omitted from each removal/installation procedure provided below. ■ Lubrication CAUTION: 1. Lubrication: During parts replacement 2. Kinds of oil: FLOIL G-488: 1 Kg can. (Parts No. 19454906001). 3. Do not spray the inside of the printer with lubricants. Unsuitable oil can damage the mechanism. All machines are generally delivered in their best condition. Efforts shoud be made to keep them that way. Lack of oil, or the presence of debris or dust, may cause an unexpected failure. To maintain in optimal operating condition, periodically clean the machine and apply the proper kinds of oil to each part in which librication is needed. Although the frequency of lubrication varies according to how often the machine is used, as a minimum it is necessary to lubricate before any part becomes dry. It is also necessary to wipe off excessive oil or it will collect dirt. 2-1 EO18-33006 2. MAJOR UNIT REPLACEMENT 2.1 REPLACING THE CPU PC BOARD 2.1 REPLACING THE CPU PC BOARD CAUTION: Replace only with the same type and rated fuse for continued protection against risk of fire. 1) Disconnect the 3 harnesses from CN2, CN5, and CN7 on the CPU PC Board. CN2 CN5 CN7 CPU PC Board Fig. 2-2 2) Remove the 3 screws (SM-3x5 and SM-3x6) to detach the CPU PC board. SM-3x6 Screw SM-3x5 Screw CPU PC Board Fig. 2-3 3) Replace the CPU PC board and reassemble in the reverse order of removal. CAUTION: Be careful when replacing the CPU PC board, since a non-resettable counter (IC15) is installed on this board. (Refer to section 6.2.1 Maintenance Counter Printing.) If this counter should be reset, replace IC15. 2-2 EO18-33006 2. MAJOR UNIT REPLACEMENT 2.2 REPLACING THE PS UNIT 2.2 REPLACING THE PS UNIT CAUTION: Replace only with the same type and rated of fuse for continued protection against risk of fire. 1) Disconnect the PS cable from CN2 on the I/O PC board. 2) Remove the two screws (FL-4 x 6) to detach the PS unit. Pushing the AC power inlet from behind will ease the removal of the PS unit. 3) Disconnect the PS cable from the PS unit. PS Cable Screw (FL- 4x6) CN2 I/O PC Board I/O PC Board PS Cable Screw (FL- 4x6) PS Unit Fig. 2-4 4) Replace the PS unit and reassemble in the reverse order of removal. Insert the PS cable into the notch A . 2-3 EO18-33006 2. MAJOR UNIT REPLACEMENT 2.3 REPLACING THE STEPPING MOTOR 2.3 REPLACING THE STEPPING MOTOR 1) Remove the 4 screws (FL-4x6) to detach the front plate. Platen Belt Feed Roller Belt Screw (FL-4x6) Front Plate Screw (FL-4x6) Screw (FL-4x6) Fig. 2-5 2) Disconnect the cable from CN14 on the I/O PC board. 3) Remove the two screws (SM-4x8), take the two belts off the pinion gear, and remove the stepping motor. CN14 Stepping Motor I/O PC Board Screw (SM-4x8) Fig. 2-6 4) When replacing the stepping motor, place the platen belt around the pinion gear first, then the feed roller belt, so that the partition is positioned between the two belts. Press down on the stepping motor with 3.5 Kg – 300 g force and secure it so the platen belt and feed roller belt have no slack, are engaged ,and evenly tense. 5) Reassemble in the reverse order of removal. 2-4 EO18-33006 2. MAJOR UNIT REPLACEMENT 2.4 REPLACING THE RIBBON MOTORS 2.4 REPLACING THE RIBBON MOTORS CAUTION: NEVER separate the ribbon motor from the attaching plate because doing so will change their adjustment. 1) Detach the connector and remove the two SM-3x5B screws to detach the ribbon motors. Connector (Red) FLOIL G-488 FLOIL G-488 Attaching Plate Ribbon Motor Dowels Screw (SM-3x5B) Riboon Motor Screw (SM-3x5B) Attaching Plate Connector (Black) Fig. 2-7 2) Replace the ribbon motors, then align the dowels to attach the ribbon motors. Reassemble in the reverse order of removal. 2.5 REPLACING THE PRINT HEAD CAUTION: 1. NEVER touch the element when handling the print head. 2. NEVER touch the connector pins to avoid damage to the print head by static electricity. 3. NEVER remove the two screwws painted red on the side of the print block. NOTE: This procedure can be done without removing the left side cover. 1) Remove the two (B-4x4) screws to detach the head cover plate. 2) Pull right to remove the front shaft. Screw (B-4 x 4) Head Cover Plate Fig. 2-8 Front Shaft 2-5 EO18-33006 2. MAJOR UNIT REPLACEMENT 2.6 REPLACING THE PLATEN 3) Turn the head lever counterclockwise to lift the print head. 4) Remove the head fixing screw and pull out the print head. 5) Disconnect the two cables and remove the print head. Connector Print Head Head Lever Head Fixing Screw NOTE: Connecter Fig. 2-9 Never remove the bracket. 6) Replace the print head and reassemble in the reverse order of removal. 7) Refer to page 6-49 and clear the maintenance counter. 8) Refer to page 6-54 and perform a test print. 2.6 REPLACING THE PLATEN 1) Remove the front plate. (Refer to Fig. 2-5.) 2) Loosen the two screws (SM-4 x 10C) securing the stepping motor. 3) Remove the (FL-4 x 6) screw to detach the platen positioning plate. 4) Take the platen belt off the platen pulley, move the platen fully to the right and remove the platen from the left end. Platen Belt Screw (FL-4 x 6) Platen Pulley Platen Platen Positioning Plate Fig. 2-10 5) Replace and install the platen, then place the platen belt around the platen pulley. 6) Install the platen positioning plate. 7) Press down on the stepping motor with 3.5 Kg – 300 g force and secure it so the platen belt and the feed roller belt have no slack, are engaged and evenly tense. 8) Reassemble the remaining parts in the reverse order of removal. 2-6 EO18-33006 2. MAJOR UNIT REPLACEMENT 2.7 REPLACING THE ROLLER BELT AND FEED ROLLER 2.7 REPLACING THE ROLLER BELT AND FEED ROLLER 1) Lower the pinch roller lever. 2) Remove the white screw to detach the ribbon end sensor plate. 3) Remove the FL-3 x 5 screw, cut the cable band and remove the head-up switch. 4) Detach the connector of the ribbon end sensor. 5) Removal the pinch roller block. Cable Band Connector FL-3 x 5 White Screw Pinch Roller Block Notch Ribbon End Sensor Plate Stud Head-Up Switch Pinch Roller Lever Fig. 2-11 NOTE: Fit both sides of the studs into the notches when installing the ribbon end sensor plate. 6) Remove the four E-rings (E-5), pinch roller holder, bush, pinch roller washer, and then roller belt. E-ring (E-5) E-ring (E-5) Bush Pinch Roller Holder Pinch Roller Washer Roller Belt Fig. 2-12 2-7 EO18-33006 2. MAJOR UNIT REPLACEMENT 2.7 REPLACING THE ROLLER BELT AND FEED ROLLER 7) Remove the two (FL-4x6) screws and detach the media plate. 8) Remove the two (FL-4x6) screws and detach the media guide unit. 9) Loosen the two (SM-4x10C) screws securing the stepping motor. 10) Remove the two screws to detach the feed roller positioning plate. 11) Take the feed roller belt off the feed roller, move the feed roller fully to the left and remove the feed roller form the right end. Roller Pulley Feed Roller Belt Feed Roller Feed Feed Roller Positioning Plate Stud Notch Media Guide Unit Screw (FL-4x6) Screw (FL-4x6) Media Plate Fig. 2-13 NOTE: Fit both sides of the studs into the notches when installing the media guide unit. 12) Replace and install the feed roller, place the feed roller belt around the feed roller pulley. 13) Install the feed roller positioning plate. 14) Press down on the stepping motor with 3.5 Kg – 300 g force and secure it so the platen belt and the feed roller belt have no slack, are engaged and evenly tense. 15) Reassemble the remaining parts in the reverse order of removal. 2-8 EO18-33006 2. MAJOR UNIT REPLACEMENT 2.8 REPLACING THE MEDIA SENSOR 2.8 REPLACING THE MEDIA SENSOR CAUTION: 1. When using the fixed sensor, line up the feed gap sensors between the upper and lower sensors. 2 When shipped from the factory, the black mark sensor is positioned at the center of the effective print area and the feed gap sensor is located 10 mm left of center as viewed from the front. 1) Detach the 4 connectors from the fixed/movable media sensors. 2) Remove the two screws (FL-3 x 4) and the sensor holder to detach the media sensor unit. 3) Turn the knob of the sensor shaft clockwise and remove the movable media sensor. 4) Remove the E-ring (E-3) from the sensor shaft and detach the lower fixed media sensor. Media Sensor Unit Knob Fixed Media Sensor E-ring (E-3) Movable Media Sensor Media Guide Plate Screw (FL-3x4) Connecter Connecter Fig. 2-14 5) Remove the white screw to detach the media guide plate. 6) Remove the two SM-3 x 6B screws, then unclamp and detach the upper fixed media sensor. Screw (SM-3 x 6B) Upper Fixed Media Sensor Media Guide Plate White Screw B Clamp Fig. 2-15 7) Replace the fixed/movable media sensors and reassemble in the reverse order of removal. 2-9 EO18-33006 2. MAJOR UNIT REPLACEMENT 2.9 REPLACING THE I/O PC BOARD 2.9 REPLACING THE I/O PC BOARD 1) Disconnect the 13 harnesses from CN1 to CN3 and CN5 to CN14 on the I/O PC board. (See Fig. 216) 2) Remove the two SM-3x5 screws and one SM-4x8 screws from the I/O PC board. Remove the I/O PC board from the printer by releasing it from the locking supports. (See Fig. 2-17) 3) Replace the I/O PC board with a new one and reassemble in the reverse order of removal. I/O PC Board (Parts Side) Printer (Left Side) CN14 CN13 CN12 CN8 CN10 SM-3x5 Screw CN7 CN9 Locking support CN11 CN6 CN3 CN5 SM-4x8 Screw SM-3x5 Screw Fig. 2-17 CN2 CN1 Fig. 2-16 2-10 I/O PC Board EO18-33006 2. MAJOR UNIT REPLACEMENT 2.9 REPLACING THE I/O PC BOARD Sensor Adjustment After replacing the I/O PC board or changing ribbon type, be sure to adjust the sensors in the following procedure. Ribbon End Sensor 1) Set the ribbon so that the ribbon end sensor can detect the ribbon. Then turn on the power. NOTE: Use TOSHIBA TEC-approved ribbon (TTP-110). 2) Measure the voltage between TPRETR pin on the I/O PC board and the printer inner plate (GND) with a oscilloscope, and adjust the voltage to 3.0–0.2V by turning VR1 on the I/O PC board. 3) Set the ribbon end portion (not ink portion) so that the ribbon end sensor can detect it. Measure the voltage again. If it is over 0.4V, re-adjust the voltage from step (2) again. 4) After the adjustment is successfully made, turn off the printer and reassemble the left side cover. I/O PC Board (Parts Side) VR1 TPRETR Pin Fig. 2-18 Black Mark Sensor Refer to the adjustment procedure for the black mark sensor (Section 6.5.2) which is adjusted by key entries in system mode. Feed Gap Sensor Refer to the adjustment procedure for the feed gap sensor (Section 6.5.3) which is adjusted by key entries in system mode. 2-11 EO18-33006 2. MAJOR UNIT REPLACEMENT 2.10 REPLACING THE EXP I/O PC BOARD 2.10 REPLACING THE EXP I/O PC BOARD (1) Remove the two SM-3x6 screws to detach the EXP I/O PC board from the rear cover. (2) Disconnect the harness from CN1 on the EXP I/O PC board. EXP I/O PC Board CN1 SM-3x6 Screw Harness Fig. 2-19 (3) Replace the EXP I/O PC board with a new one, then reassemble in the reverse order of removal. 2.11 REPLACING THE CENTRO PC BOARD (1) Refer to Section 2.10 to detach the EXP I/O PC board. (2) Remove the two SM-3x6C screws to detach the CENTRO PC board from the rear cover. (3) Disconnect the harness from CN1 on the CENTRO PC board. CENTRO PC Board SM-3x6C Screw CN1 Harness Fig. 2-20 (4) Replace the CENTRO PC board with a new one, then reassemble in the reverse order of removal. 2-12 EO18-33006 2. MAJOR UNIT REPLACEMENT 2.12 PERIODIC MAINTENANCE PROCEDURE 2.12PERIODIC MAINTENANCE PROCEDURE All machines are generally delivered in their best condition. To maintain optimal operating condition and help gain maximum performance and life of machines, we would recommend you to conduct periodic maintenance. Doing this is also effective in preventing unexpected troubles and avoiding wasteful system down, by which more benefit is produced to your customers and greater reliance is placed on the product quality. Please refer to the following general maintenance procedure and perform periodic servicing. NOTE: Before starting the periodic maintenance, be sure to read carefully and understand the Service Manuals, especially warnings, cautions and adjustment. 1. Ask and operator or a manager about any machine trouble. 2. Check the run distance on the maintenance counter. 3. Unplug the power cord, and then open the printer cover. 4. Clean the inside of the printer. 1) The entire inside of the printer should be cleaned. 2) Wipe the platen and the feed roller with a cloth moistened with alcohol. 3) Clean the print head elements with a print head cleaner. (Please instruct your customers to clean them daily.) 4) Clean the sensors. 5) Remove paper debris or label glue from the media path. 5. Apply FLOIL G-488 to the specified parts. 1) Apply grease to the cutter unit using a soft cloth. Grease Grease Clutch Arm Fig. 2-21 2-13 EO18-33006 2. MAJOR UNIT REPLACEMENT 2.12 PERIODIC MAINTENANCE PROCEDURE 6. Confirm that the problem occurs as reported, and then take corrective action. 7. Replace the following parts periodically, if necessary. The following table shows approximate product life for each part. NOTE: No. Part Name Part No. Standard Interval of Replacement 1 Ribbon Motor FMBB0030501 FMBB0030502 730 Km 2 Cutter Unit (Option) GFM-0065001 1,000,000 cuts 3 Platen FMBC0045501 50 Km 4 Feed Rooler FMBC0044601 50 Km The above values of the cutter life are obtained on condition that the periodically maintained cutter is used with TOSHIBA TEC-approved supplies by the proper method described in the manuals. 8. Confirm each part adjustment. Make any necessary adjustments. 9. Conduct the following tests and make sure that there is no problem. 1) 2) 3) 4) 5) 6) Print test with TOSHIBA TEC-specified media and ribbon. (Print tone, print head position, etc.) Paper skew Print start position adjustment (Horizontal: Media position, Vertical: Sensor adjustment/ Adjustment by issuing commands) Communication test Abnorma noise Confirm that there are not any other errors. 10. Mount the printer cover. 11. Clean the outside of the printer. 12. Fill out a report form. Hand it to the manager and obtain a signature. 2-14 EO18-33006 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 3.1 CUTTER MODULE (B-4208-QM) 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT WARNING! Make sure to unplug the power cord before installing any optional equipment. 3.1 CUTTER MODULE (B-4208-QM) NOTE: This module cannot be used together with the B-4908-H-QM strip module. Remove the strip module if it has been attached to the printer. Description Q'ty/Unit Description Q'ty/Unit Cutter Unit 1 Cutter Attaching Screw 2 Cutter 1 Screw (FL-4x6) 2 Cutter Harnes 1 Screw (SM-4x6C) 1 Cutter Support 1 Cleaner 1 1) Open the right side cover and the top cover. (See Fig. 2-1.) 2) Remove the left side cover. (See Fig. 2-1.) 3) Remove the front plate. (See Fig. 2-5.) 4) Remove the screw (SM-4x8B) and two connectors to detach the operation panel. 5) Attach the cutter support to the main frame with the two screws (FL-4x6). Main Frame Screw (SM-4x8B) Screw (FL-4x6) Operation Panel Connector Connector Cutter Support Screw (FL-4x6) Fig. 3-1 3-1 EO18-33006 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 3.1 CUTTER MODULE (B-4208-QM) 6) Install the cutter unit with the attached four screws (cutter attaching screw, SM-4x6C and FL-4x6). 7) Connect the cutter harness to CN1 on the cutter I/F PC board through the opening of the cutter unit. Cutter Unit Screw (SM-4x6C) Cutter Unit Connector (CN1) Opening Cutter Attaching Screw Screw (FL-4x6) Cutter I/F PC Board Fig. 3-2 Cutter Harness 8) Connect the cutter harness to the CN4 on the I/O PC board. I/O PC Board Cutter Unit CN4 Fig.3-3 Cutter Harness 9) Mount the cutter cover with the two screws. Screw Cutter Cover Fig. 3-4 Cutter Attaching Screw 3-2 EO18-33006 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 3.1 CUTTER MODULE (B-4208-QM) 10) Mount the operation panel and the left side cover on the printer. 11) Close the top and right covers. 12) After reassembly is complete, perform a test print to confirm that the cutter works properly. If the print start position becomes misalign when media is fed in the reverse direction, fine adjust the back feed value using the Back Feed Fine Adjustment procedure in diag. mode. NOTE: Removed Parts Q'ty/Unit Removed Parts Q'ty/Unit Front plate 1 Screw (FL-4x6) 3 Adjusting the Cutter Guide Plates After replacing the cutter unit the following adjustment procedure should be employed to prevent paper jams. 1. Attach the cutter guide plate A with two SM-4 x 6C screw so that the fixed cutter is positioned 0.1 mm to 0.4 mm above the bottom of the cutter guide plate A. 2. Attach the cutter guide plate B with two FL-4 x 8 screws so that there is a clearance of 0.5 mm between the cutter guide plate A and cutter guide plate B using a clearance gauge. Screw (SM-4 x 6) Cutter Guide Plate B 0.5 mm Fixed Cutter 0.1 ~ 0.4 mm ■ Retain the parts that are removed during installation of the cutter unit. They will be required when the printer is modified to a standard type. Screw (FL-4 x 8) Cutter Guide Plate A 3-3 Fig. 3-5 EO18-33006 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 3.2 STRIP MODULE (B-4908-H-QM) 3.2 STRIP MODULE (B-4908-H-QM) NOTE: This module cannot be used together with the B-4208-QM cutter module. Remove the cutter module if it has been attached to the printer. Description Q'ty/Unit Strip Unit 1 Strip Harness 1 1) Open the right side cover and the top cover. (See Fig. 2-1) 2) Remove the left side cover (See Fig. 2-1) 3) Remove the front plate (See Fig. 2-5) 4) Remove the operation panel (See Fig. 3-1) 5) Connect the strip harness to the CN2 on the PWM PC board through the opening of the strip base. 6) Install the strip unit to the printer with the four FL-4 x 6 screws removed in STEP 3. 7) Connect the strip harness to the CN4 on the I/O PC board. 8) Connect the strip sensor harness to the CN15 on the I/O PC board. Screw (FL-4 x 6) Screw (FL-4 x 6) Strip Harness PWM PC Board I/O PC Board CN15 CN4 CN2 Strip Base Opening Strip Unit Strip Harness Screw (FL-4 x 6) Strip Sensor Harness Fig. 3-6 9) Mount the operation panel and the left side cover on the printer. 10) Close the top and right covers. 11) Refer to Section 6.4 of the Maintenance Manual to load the label and make a test print to check forproper strip issue. If not, refer to Section 6.3.2 of the Maintenance Manual to adjust the strip position. 3-4 EO18-33006 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 3.3 PCMCIA PC BOARD (B-8700-PC-QM) 3.3 PCMCIA PC BOARD (B-8700-PC-QM) Description Installation Manual PCMCIA PC Board SM-3x8 Screw Ferrite Core PCB Holder Plate Q’ty/Unit 1 1 4 1 1 1) Turn the power off. 2) Open the right side and top covers (See Fig. 2-1). 3) Remove the six screws (FL-4x6, B-4x6 and B-3x8) to detach the left side cover. (See Fig. 2-1). 4) Remove the two FL-3x5 screws to detach the blind plate. Blind Plate FL-3x5 Screw Rear Cover Fig. 3-7 5) Detach the three harnesses from CN2, CN5 and CN7 on the CPU PC board. CN2 CN5 CN7 Harness CPU PC Board Fig. 3-8 3-5 EO18-33006 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 3.3 PCMCIA PC BOARD (B-8700-PC-QM) 6) Fix the PCB holder plate to the CPU PC board with the SM-3x8 screw so that the PCB holder plate aligns with the PCB support plate. PCB Holder Plate PCB Support Plate CPU PC Board SM-3x8 Screw Fig. 3-9 7) Connect the CN51 on the PCMCIA PC board to the CN9 on the CPU PC board. 8) Fix the PCMCIA PC board with the three SM-3x8 screws on the CPU PC board and the PCB holder plate. PCB Holder Plate CPU PC Board SM-3x8 Screw PCMCIA PC Board Fig. 3-10 SM-3x8 Screw 9) Return the three harnesses to CN2, CN5, CN7 on the CPU PC board. 10) Attach the ferrite core to any cable attached to a PCMCIA PC board (Example LAN card) that may be inserted into the card slot. Place the ferrite core as close to the PCMCIA card as possible. 11) Reassemble the left side cover in the reverse order removal. 3-6 EO18-33006 4. MECHANISM DESCRIPTION 4.1 CUTTER DRIVE (CUTTER MODE) 4. MECHANISM DESCRIPTION 4.1 CUTTER DRIVE (CUTTER MODE) The printer supplies DC + 27 V to the cutter motor to rotate it and the clutch counter clockwise. The arm swings like a pendulum and moves the fixed slide cutter up and down to make a cut. Micro Switch Fixed Cutter Slide Cutter Slide Cutter Cutter Motor Clutch Cutter Motor Arm Fig. 4-1 After making a cut, the arm turns the micro switch off and the cutter home position is detected. When the cutter does not return to the home position because of a paper jam, an error occurs and the next piece of paper will not be cut. Micro Switch Fixed Cutter Slide Cutter Screw (P-4x12) Clutch Slide Cutter Cutter Motor Clutch Arm Screw (S-3x4) Cutter Motor Fig. 4-2 Open Close Timing chart +27 MOTOR CHOME Micro Switch Cutting (one cycle) 4-1 Open EO18-33006 4. MECHANISM DESCRIPTION 4.1 CUTTER DRIVE (CUTTER MODE) 4.1.1 Replacing the Cutter Arm and Clutch If a moving portion of the arm or the clutch is distorted by wear, purchase the following part from TEC Parts Dept. and replace them. Doing so will prolong the cutter life. Part No.: ZBA-1464001 Part Name: Arm and Clutch Kit NOTES: 1. Apply grease when replacing the parts. (Refer to Fig. 2-21) 2. Cutter unit components except above are unavailable. 3. Please purchase 10 sets or more at one order. ■ Replacing procedure 1. Remove the P-4x12 screw to detach the arm. (Refer to Fig. 4-2) 2. Remove the S-3x4 screw to detach the clutch. (Refer to Fig. 4-2) NOTE: When removing the S-3x4 screw, use a straight hex wrench. 3. Secure the new clutch with the S-3x4 screw so that the screw is perpendicular to the section of the D-cut power shaft of the cutter motor. Clutch S-3x4 D-cut power shaft of the cutter motor 90 Fig. 4-3 4. Turn the power on and move the clutch to the home position. 5. Insert a 2.8 mm thick clearance gauge between the fixed and rotary cutters (right end) and secure the new arm with the P-4x12 screw. A clearance gauge must be made of plastic or something which will not damage the cutter edge. Clearance Gauge Fixed Cutter (t=2.8 mm) Rotary Cutter Fig. 4-4 6. Activate the cutter and check that the clutch is in the home position (indicated by the following figure). If it is not, do over from step 3. 35 - 45 Clutch Fig. 4-5 4-2 EO18-33006 5. TROUBLESHOOTING 5. TROUBLE SHOOTING 5. TROUBLESHOOTING Problems Power does not turn ON. 1. 2. 3. 4. LED or LCD does not light. Poor printing Printer does not print Dot missing Cause Input voltage to the printer is not within the rated voltage. (Check by CN1 on the PS unit.) Output voltage from the printer is not within the rated voltage. (Check that the voltage between Pin 4 and Pin 6 (GND) of CN1 on the PS unit is 27 V. And check that the voltage between Pin 11 and Pin 6 ( GND) is 5 V.) No voltage to the I/O PC board. (Check that the voltage between Pin 1 and Pin 5 (GND) of CN2 on the I/O PC board is 27 V. And check that the voltage between Pin 11 and Pin 10 (GND) is 5 V.) Failure of CPU PC board. Solution • Replace the power cable orpower inlet. • Replace the PS unit. • Replace the power harness. • Replace the CPU PC board. 1. Failure of the LED board/LCD • Replace the LED board/LCD. 2. Failure of the LCD/LED harness 3. Failure of the CPU PC board • Replace the LCD/LED harness. • Replace the CPU PC board. 1. The print paper is of poor quality. • Use the media approved by TOSHIBA TEC. • Clean the print head. 2. Dirty print head 3. The head lever fastens the print • Fasten the head lever completely. head incompletely. • Replace the print head. 1. Print head failure 2. Connection of the print head con- • Connect the harness completely, or replace the harness. nector is incomplete,a bad contact, or broken wires. 3. Failure in rewinding/feeding of the • Replace the ribbon rewind motor, ribbon feed motor or I/O PC ribbon. board. • Replace the CPU PC board. 4. Failure of the CPU PC board • Check the program. 5. Failure of the software • Replace the printer cable. 6. Failure of the printer cable 1. 2. 3. 4. Broken print head element Broken print head cable wires Failure of the CPU PC board Failure of the I/O PC board. 5-1 • • • • Replace the print head. Replace the print head harness. Replace the CPU PC board. Replace the I/O PC board. EO18-33006 5. TROUBLESHOOTING 5. TROUBLE SHOOTING Problems Cause Solution Blurred print 1. Poor media quality. 2. Dust is on the media. • Use only TOSHIBA TEC specified media. • Clean the print head and remove any dust from the media. Ribbon wrinkle 1. Poor ribbon quality 2. Ribbon is not rewound or fed smoothly. • Use only TOSHIBA TEC specified ribbon. • Replace the ribbon rewind mo tor or ribbon feed motor. Ribbon end error 1. Poor ribbon quality • Use only TOSHIBA TEC specified ribbon. • Refer to page 2-3 to adjust the ribbon end sensor. • Replace the ribbon end sensor. • Replace the I/O PC board. 2. Improper voltage applied to the ribbon end sensor 3. Failure of the ribbon end sensor 4. Failure of the circuit which controls the ribbon end sensor. Label feed failure 1. Paper is not set properly. 2. Paper of poor quality 3. Improper adjustment of the feed gap sensor or black mark sensor. 4. Threshold is improper. 5. Failure of the feed gap sensor or black mark sensor 6. Labels cannot be stripped off the backing paper or the backing paper with labels cannot be wound properly. 7. The cutter mechanism is not installed properly. 8. Failure of the stepping motor Communication error 1. Failure of the communication cable 2. Failure of the RS-232C connecter 3. Failure of the communication connector 4. Failure of the PC or application software 5. Failure of the CPU PC board 5-2 • Set the paper properly. • Use paper approved by TOSHIBA TEC. • Re-adjust the sensor. • Set the threshold. (Refer to Owner’s Manual.) • Replace the feed gap sensor or black mark sensor. • Replace the strip feed motor or I/ O PC board. • Install the cutter mechanism properly. • Replace the stepping motor or I/O PC board. • Replace the cable. • Replace the connector. • Replace the connector. • Modify the program. • Replace IC2 (MC145407). If the trouble is not solved, replace the CPU PC board. EO18-33006 TABLE OF CONTENTS Page 6. DIAG. TEST OPERATION ........................................................................6- 1 6.1 OUTLINE OF THE DIAG. TEST OPERATION ................................ 6- 1 6.2 SELF TEST MODE ..........................................................................6- 3 6.2.1 Maintenance Counter Printing ............................................6- 3 6.2.2 Automatic Diagnostic Printing .............................................6- 8 6.2.3 Head Broken Element Check .............................................6-14 6.3 PARAMETER SETTING MODE .....................................................6-15 6.3.1 Feed Length Fine Adjustment ............................................6-17 6.3.2 Cut/Strip Position Fine Adjustment .................................... 6-18 6.3.3 Back Feed Length Fine Adjustment ...................................6-19 6.3.4 X Axis Fine Adjustment ......................................................6-24 6.3.5 Print Tone Fine Adjustment ...............................................6-26 6.3.6 Character Code Selection ..................................................6-27 6.3.7 Font Zero Selection ............................................................6-28 6.3.8 Baud Rate Selection ..........................................................6-29 6.3.9 Data Length Selection ........................................................6-30 6.3.10 Stop Bit Selection ...............................................................6-31 6.3.11 Parity Selection ..................................................................6-32 6.3.12 Transmission Control Mode Selection ............................... 6-33 6.3.13 Language Selection for LCD Message ..............................6-34 6.3.14 Auto Forward Wait in Cut Mode ......................................... 6-35 6.3.15 Head up ON/OFF Setting in Cut Mode ..............................6-36 6.3.16 Ribbon Saving Module Selection .......................................6-37 6.3.17 Control Code Selection ......................................................6-38 6.3.18 Ribbon Type Selection .......................................................6-40 6.3.19 Ribbon Motor Drive Voltage Fine Adjustment ....................6-41 6.3.20 Strip Wait Status Selection ................................................6-42 6.3.21 FEED Key Function Selection ............................................6-43 6.3.22 Threshold Manual Fine Adjustment for the Black Mark Sensor .............................................................6-44 6.3.23 Threshold Manual Fine Adjustment for the Feed Gap Sensor ...............................................................6-45 6.3.24 Kanji Code Selection ..........................................................6-48 6.3.25 Euro Font Code Selection ..................................................6-49 6.3.26 Auto Print Head Broken Element Check ............................ 6-50 6.3.27 Centronics I/F ACK/BUSY Timing Selection ...................... 6-51 6.3.28 Web Printer Function Selection ......................................... 6-52 6.3.29 Media Sensor Selection .....................................................6-53 EO18-33006 (Revision Date: Apr. 25, 2002) Page 6.4 6.5 6.6 6.7 6.8 TEST PRINT MODE ....................................................................... 6-54 6.4.1 Normal Test Print ............................................................... 6-54 6.4.2 Process Test print .............................................................. 6-60 SENSOR SETTING MODE ............................................................6-62 6.5.1 Thermistor Check (Read only) ........................................... 6-62 6.5.2 Black Mark Sensor Adjustment .......................................... 6-63 6.5.3 Feed Gap Sensor Adjustment ............................................ 6-64 6.5.4 Paper End Setting for Black Mark Sensor ......................... 6-65 6.5.5 Paper End Setting for Feed Gap Sensor ........................... 6-66 RAM CLEAR MODE ....................................................................... 6-67 6.6.1 Maintenance Counter Clear ............................................... 6-69 6.6.2 Parameter Clear .................................................................6-71 IP ADDRESS SETTING MODE ...................................................... 6-72 BASIC SETTING MODE .................................................................6-74 EO18-33006 (Revision Date: Apr. 25, 2002) 6.1 OUTLINE OF THE DIAG. TEST OPERATION 6. DIAG. TEST OPERATION 6. DIAG. TEST OPERATION 6.1 OUTLINE OF THE DIAG. TEST OPERATION In system mode the diag. test operation is used to diagnose the printer and to set the parameters by using the [FEED], [RESTART] and [PAUSE] keys on the operation panel. Diag. test operation (Type I) is started from the power off state and the parameter setting (Type II) is started while the printer is on-line or printing. For further details, please refer to the corresponding pages. NOTE: Every size in this manual is written in millimeter. To obtain the size in inch, divide by 25.4. ■ Type I Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C Press the [RESTART] key. Press the [FEED] key. < 2 > P A R A M E T E R Press the [RESTART] key. < 3 > T E S T < 4 > S E N S O R Press the [FEED] key. Press the [FEED] key. A D J U S TM E N T Press the [RESTART] key. Press the [FEED] key. C L E A R Press the [RESTART] key. < 6 > I P S E T P R I N T Press the [RESTART] key. < 5 > R A M V1 . 0 A Press the [FEED] key. A D D R E S S Press the [RESTART] key. Press the [FEED] key. < 7 > B A S I C Press the [RESTART] key. Press the [FEED] key. ■ Self Test Mode (See page 6-3) Data from the maintenance counter and automatic diagnosis are printed on the media. ■ Parameter Setting Mode (See page 6-15) Fine adjustment of the feed length, cut/strip position, back feed length, X axis, print tone, thresholds of the black mark sensor and feed gap sensor, ribbon motor drive voltage, and selection of character code, font zero, baud rate, data length, stop bit, parity, transmission control mode, language of LCD message, auto forward wait and head up ON/OFF in cut mode, ribbon saving module, control code, ribbon type, strip wait status, feed key function, kanji code, EURO font cod, Centronics I/F ACK/BUSY timing, Web printer, and auto print head broken element check are available in this mode. ■ Test Print Mode (See page 6-54) Print condition and test print type (slant line, characters and bar code) are selectable. ■ Sensor Setting Mode (See page 6-62) A thermistor check and the adjustment of the black mark and feed gap sensors are available in this mode. A transmission check is made to both a print head thermistor and an environmental temperature thermistor. ■ RAM Clear Mode (See page 6-67) Data from the maintenance counter is cleared and parameter setting is initialized in the RAM clear mode. ■ IP Address Setting Mode (See page 6-72) Host IP address, Printer IP address, and Gateway IP address settings are available in this mode. ■ BASIC Setting Mode (See page 6-74) Setting the BASIC specification and trace specification to be enabled/disabled, and displaying the program file/data file are available in this mode. 6-1 EO18-33006 6. DIAG. TEST OPERATION 6.1 OUTLINE OF THE DIAG. TEST OPERATION In system mode the [FEED], [RESTART] and [PAUSE] keys function as described below. Key Name [FEED] key [RESTART] key [PAUSE] key Function Used to start the system mode as a [PAUSE] key does. Used to select the parameter mode or to fine adjust the parameters in the negative direction ( - ). Used to select the parameter mode or to fine adjust the parameters in the positive direction (+) Used to start the system mode as a [FEED] key does and to select the parameter mode. Used as an enter key. ■ Type II The parameter setting such as feed length fine adjustment or cut/strip position fine adjustment can be changed while the printer is on-line or printing. Pressing the [PAUSE] key causes the printer to enter parameter setting mode. Reset mode is provided for this procedure to cancel the steps which follow the [PAUSE] key without turning the power off. Power on O N L I NE Press the [PAUSE] key. (See NOTE 1.) P AU S E 5 Press the [PAUSE] key. Hold down the [RESTART] key for more than 3 seconds. (See NOTE 2.) Indicates the number of remaining media when the [PAUSE] key is pressed. < 1> R E SE T (See NOTE 3.) Press the [FEED] key. < 2> P A RA ME TE R S E T Press the [FEED] key and [RESTART] key Press the [PAUSE] key. at the same time. Refer to Section 6.3 Parameter Setting Mode for the following procedure. Press the [RESTART] key. NOTES: 1. Pressing the [PAUSE] key during printing causes the printer to pause printing and show the number of remaining media. 2. If the [RESTART] key is released within 3 seconds, the printer will resume printing because the [RESTART] key is activated. 3. Since the reset is performed when terminating this mode, the printer cancels the remaining media and returns to on-line mode. This reset will not clear the changed parameter settings. 6-2 EO18-33006 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE 6.2 SELF TEST MODE In self test mode the printer status is printed in two types of sample print. 6.2.1 Maintenance Counter Printing The data from 1 to 53 on a sample print is printed. This data is the printer status and the value set in the parameter setting mode. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG N OST IC V 1. 0 A Continued on Section 6.2.2 Automatic Diagnostics Printing. Press the [PAUSE] key. R IB B O N Press the [PAUSE] key. TR A N SM IS SIV E Select the ribbon type from those at the right by pressing the [FEED] key or [RESTART] key. Press the [PAUSE] key. M AI N T EN AN CE NO RIBBON (No ribbon : Thermal direct) TRANSMISSIVE (Transmissive ribbon : Thermal transfer) NO TRANS. (Non-transmissive ribbon : Thermal transfer) CO U N TE R Press the [PAUSE] key. C HE C K IN G & P RI N T I N G The printer is checking or printing the status The result of the self test is printed. After printing, the initial display will be shown. NOTES: 1. If the maintenance counter printing results in an error, the printer will display the error message and stop printing. The error status can be cleared by the [PAUSE] key, however, the display will return to the initial display “<1> DIAG. V1.0A”. Printing is not automatically resumed after the error is cleared. 2. Both label and tag paper can be used for printing. 6-3 EO18-33006 (Revision Date: Apr. 25, 2002) 6.2 SELF TEST MODE 6. DIAG. TEST OPERATION ■ Sample Print [Print Condition] • Preset count • Print speed • Sensor • Printing method • Supply length • Issuing mode : : : : : : 1 4"/sec. No sensor Thermal transfer 140 mm Batch printing (without rewinder) (1) (2) (3) (4) (5) (6) (7) TL FEED FEED PRINT CUT HEAD U/D RIBBON SOLENOID 1.1 km 1.1 km 0.5 km 96 32 3h 0h (8) (9) (10) 232C ERR SYS ERR PW FAIL 255 0 0 (11) (12) THRESHOLD (R) THRESHOLD (T) 1.0 V 0.7 V (13) (14) (15) (16) (17) (18) (19) (20) (21) (22) (23) (24) (25) (26) (27) (28) (29) (30) (31) (32) (33) (34) (35) (36) (37) (38) (39) (40) (41) (42) FONT [PC-850] CODE [AUTO] RIBBON STATUS SPEED DATA LENG. STOP BIT PARITY CONTROL MESSAGE FORWARD WAIT HEAD UP CUT RIBBON SAVE SENS POSI FEED KEY KANJI EURO CODE AUTO HD CHK WEB PRINTER HOST IP ADDR PRTR IP ADDR GATE IP ADDR SUBNET MASK TTF AREA EXT CHR AREA BASIC AREA PC SAVE AREA SOCKET PORT BASIC BASIC TRACE [0] [PC] FEED CUT BACK TONE (T) TONE (D) RBN (FW) RBN (BK) [KEY] FEED CUT BACK TONE (T) TONE (D) RBN (FW) RBN (BK) X ADJ. [TRANS] [ON] [9600] [8] [1] [EVEN] [XON+READY AUTO] [ENGLISH] [OFF] [OFF] [ON] [CENTER] [FEED] [TYPE1] [B0] [OFF] [OFF] [192.168.010.010] [192.168.010.020] [000.000.000.000] [255.255.255.000] [704 KB] [128 KB] [64 KB] [64 KB] [ON] [08000] [OFF] [OFF] 6-4 +2.0 mm +0.0 mm +0.0 mm +0 step +0 step -10 +0 (43) (44) (45) (46) (47) (48) (49) +0.0 mm +1.0 mm +0.0 mm +0 step +0 step -8 +0 +0.0 mm (50) (51) (52) (53) (54) (55) (56) (57) Fig. 6-1 EO18-33006 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE 1) Maintenance Counter # Item (1) Total media distance covered (2) Media distance covered (3) Print distance (4) (5) (6) (7) Count Condition Range Counted when the feed motor drives to feed, print and issue the 0.0 to 3200.0 media. (Counted also during ribbon save operation and back km feed.) [See NOTE 2.] 0.0 to 200.0 km Counted while printing. (Feeding and issuing media, and ribbon 0.0 to 200.0 km saving operation are not counted.) [See NOTE 2.] Counts every cut. [See NOTE 3.] Cut count 0 to 1000000 times Head up and down count Counts every up and down of the print head using the solenoid 0 to 2000000 for ribbon save operation. (Up+Down=1 count) [See NOTE 3.] times Ribbon motor driving time Counts when the ribbon motor drives to feed, print and issue the 0 to 2000 media. (The driving time is not counted during ribbon saving hours operation, but is during back feed.) [See NOTE 4.] Counted during ribbon saving operation. [See NOTE 4.] Solenoid driving time 0 to 1000 hours (8) RS-232C hardware error Counted when a parity, overrun or framing error occurs. [See 0 to 255 times NOTE 5.] count (9) System error count Counted when a zero-dividing error occurs or undefined command 0 to 15 times is retrieved. (10) Momentary power failure Counts the number of times the power restores while the CPU is 0 to 15 times busy after reset. count NOTES: 1. Item from (2) through (10) are initialized to “0” after RAM clear. 2. If the distance is 5.5 m or less, it is rounded down and no data is added to the memory at power off. 3. If the count is 31 counts or less, it is rounded down and no data is added to the memory at power off. 4. If the driving time is 27 sec. or less, it is rounded down and no data is added to the memory at power off. 5. When a sent command results in an error, the same number as the data capacity of the command is counted by byte. 2) Parameters # Item (11) Threshold manual fine adjustment for the black mark sensor (12) Threshold manual fine adjustment for the feed gap sensor (13) Character Font zero (14) Control code (15) Ribbon type Contents 0.0V to 4.0V 0.0V to 4.0V PC-850: PC-851 PC-1252 LATIN9 PC-852: PC-855 PC-1253 Arabic PC-857: PC-1250 PC-1254 PC-8: PC-1251 PC-1257 0: No slash used. 0: Slash used. AUTO: Automatic selection ESC LF NUL: ESC LF NUL mode { l }: Mainframe mode 1B 1C 1D: Manual TRANS.: Transmissive ribbon NON TRANS.: Non-transmissive ribbon 6-5 EO18-33006 (Revision Date: Apr. 25, 2002) 6.2 SELF TEST MODE 6. DIAG. TEST OPERATION # (16) Status (17) (18) (19) (20) (21) (22) (23) (24) (25) (26) (27) (28) (29) (30) (31) (32) (33) (34) (35) (36) (37) (38) (39) Item Contents Strip wait status is not sent to the PC. Strip wait status is sent to the PC. 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps 1: 2: Baud rate 2400: 4800: 9600: 19200: 38400: Data length 7: 7 bits 8: 8 bits Stop bit 1: 1 bit 2: 2 bits Parity NONE: None ODD: ODD EVEN: EVEN Transmission control code XON/XOFF: XON/XOFF READY/BUSY: READY/BUSY (DTR) XON+READY AUTO: XON/XOFF+READY/BUSY (DTR) XON/XOFF AUTO: XON/XOFF READY/BUSY RTS: RTS Language selection for LCD message ENGLISH:English GERMAN:German FRENCH: French DUTCH: Dutch SPANISH:Spanish JAPANESE: Japanese ITALIAN: Italian Auto forward wait in cut mode ON:Available OFF: Unavailable Head up in cut mode ON:Available OFF: Unavailable Ribbon saving module ON:Available OFF: Unavailable Sensor Position CENTER: Fixed Type Sensor EDGE: Movable Type Sensor Feed key function FEED: feeds one label PRINT: prints image buffer on one label Kanji code type TYPE 1: Windows code (Not supported QQ/QP models) TYPE 2: Original code Euro font code 20H to FFH Auto print head broken element check ON:Available OFF: Unavailable Web printer function ON:Available OFF: Unavailable Host IP address ***.***.***.*** Printer IP address ***.***.***.*** Gateway IP address ***.***.***.*** Subnet mask ***.***.***.*** True type font registration area size 0 KB to 896 KB (units of 64 KB) External character registration area size 0 KB to 896 KB (units of 64 KB) BASIC file store area size 0 KB to 896 KB (units of 64 KB) PC saving area size 0 KB to 896 KB (units of 64 KB) 6-6 EO18-33006 (Revision Date: Apr. 25, 2002) 6.2 SELF TEST MODE 6. DIAG. TEST OPERATION # Item (40) Socket port number (41) BASIC interpreter setting (42) BASIC interpreter trace setting (43) (50) (44) (51) (45) (52) (46) (53) (47) (54) (48) (55) (49) (56) (57) Feed length fine adjustment (PC), (KEY) Cut/Strip position fine adjustment (PC), (KEY) Back feed length fine adjustment (PC), (KEY) Print tone fine adjustment (Thermal transfer) (PC), (KEY) Print tone fine adjustment (Thermal direct) (PC), (KEY) Ribbon take-up motor driving voltage fine adjustment (PC), (KEY) Ribbon feed motor driving voltage fine adjustment (PC), (KEY) X axis fine adjustment Contents ON: Available OFF: Unavailable Port No. 0 to 65535 ON: Available OFF: Unavailable ON: Available OFF: Unavailable -50.0 mm to +50.0 mm -50.0 mm to +50.0 mm -9.5 mm to +9.5 mm -10 step to +10 step -10 step to +10 step -15 step to +0 step -15 step to +10 step -99.5 mm to +99.5 mm 6-7 EO18-33006 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE 6.2.2 Automatic Diagnostic Printing The data from 1 to 0 on a sample print is printed. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NOS TIC V 1.0 A Press the [PAUSE] key. R IB BO N T R A N S M I S S I VE Select the ribbon type from those at the right by pressing the [FEED] key or [RESTART] key. Press the [PAUSE] key. A UT OM AT IC NO RIBBON (No ribbon : Thermal direct) TRANSMISSIVE (Transmissive ribbon : Thermal transfer) NO TRANS. (Non-transmissive ribbon : Thermal transfer) DIAG NO STI C Press the [PAUSE] key. C HE CK IN G & PRI NT ING The printer is checking or printing the status The result of the self test is printed. After printing, the initial display will be shown. NOTES: 1. If the automatic diagnosis printing results in an error, the printer will display the error message and stop printing. The error status can be cleared by the [PAUSE] key, however, the display will return to the initial display "<1> DIAG. V1.0A". Printing is not automatically resumed. 2. Both label and tag paper can be used for printing. 6-8 EO18-33006 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE ■ Sample Print [Print condition] • Preset count • Print speed • Sensor • Printing method • Supply length • Issuing mode : : : : : : 1 4"/sec. No sensor Thermal Transfer 59 mm Batch printing (without rewinder) (1) PROGRAM (2) BOOT (3) (4) (5) (6) (7) FONT KANJI EEPROM DRAM CARD (8) (9) SENSOR1 SENSOR2 (10) EXP.I/O B-880 01APR2000 V1.0A FMRM0058201: 1A00 B-880 01APR2000 V1.0A FMRM0058401: 8500 5600 8900 OK 16MB SLOT 1 ATA SLOT 2 LAN 00000000,00000000 [H] 20 C [A] 22 C [S] 25 C [R] 4.2V [T] 2.5V [RANK]7 NG Fig. 6-2 NOTE: The symbol " " in " C" may not be printed depending on the type of character code. (1) PROGRAM ROM Check PROGRAM B-880 01APR2000 V1.0 A FMRM0058201 : 1A00 Checksum Part No. of ROM or software Revision No.: Space or A to Z Software version No. Model name Program area (2) BOOT Check BOOT B-880 V1.0 01APR2000 A FMRM0058401 : 8500 Checksum of Boot area Part No. of ROM or software. Revision No.: Space or A to Z Software version No. Model name Boot area (3) Font Check FONT 5600 Checksum of Font area Font area 6-9 EO18-33006 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE (4) Kanji Check KANJI 9D00 Checksum of BITMAP Kanji ROM Kanji area (5) EEPROM Check EEPROM OK OK: Data in the check area can be properly read/written. NG: Data in the check area cannot be properly read/written. EEPROM (Backup Memory) (6) DRAM Check DRAM 16MB Capacity of DRAM System/Painting memory (7) PC card Check CARD SLOT 1 SLOT 2 ATA LAN ATA: LAN: FSH: NO: ATA card is inserted. LAN card is inserted. Flash memory card is inserted. Unformatted ATA card/Flash memory card or no card is inserted. Slot PCMCIACard NOTES: 1. Software version No., part No. of ROM and checksum vary according to the software version of PROGRAM ROM. 2. The last two digits of the checksum are usually 0. 3. When the kanji ROM is not installed, the checksum becomes “0000” 4. When selecting the Diag. Test operation, pressing the [RESTART] and [FEED] keys at the same time restores the display to the system mode menu. 6-10 EO18-33006 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE (8) Sensor 1 Check SENSOR1 00000000, 10110011 Fixed to 1. Fixed to 1. Cutter home potion switch status 0: Home position 1: Other position Rewind full sensor status 0: Normal 1: Excess Slit sensor #1 (take-up) status 0: The detecting point is positioned outside the slit. 1: The detecting point is positioned inside the slit. Slit sensor #2 (feed) status 0: The detecting point is positioned outside the slit. 1: The detecting point is positioned inside the slit. Fixed to 0. Strip sensor status 0: Without label 1: With label Fixed to 0. Fixed to 0. ■ Print status content description of each sensor/switch Sensor/Switch Print status content description Cutter home position switch Indicates whether the cutter is at the home position or not. Rewind full sensor Indicates whether the media is wound to peak capacity on the builtin take-up spool or not. Slit sensor #1 (take-up) Slit sensor #2 (feed) Controls ribbon motor rotation by detecting the slit on the ribbon take-up motor and the ribbon feed motor. Indicates the position of the slit sensor. Strip sensor Indicates the existence of label in strip mode. When no label is detected (0), the subsequent label is issued, when a label is detected (1), the subsequent label will not be issued until the current label is removed. 6-11 EO18-33006 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE (9) SENSOR 2 Check SENSOR2 [H] 20 C [A] 22 C [S] 25 C Heat sink temperature sensor status: 25 C, 80 C, 90 C Environmental temperature thermistor status: 0 to 86 C If it is undetectable, “- - C” is printed. Print head thermistor status: 0 ~ 86 C [R] 4.2V [T] 2.5V Feed gap sensor status: 0.0 ~ 5.0V Black mark sensor status: 0.0 ~ 5.0 V [RANK 7] Print head resistance rank: 0 ~ 15 Print Head Resistance Rank Resistance Rank 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Average resistance (ohm) 1432 - 1454 1409 - 1431 1385 - 1408 1361 - 1384 1337 - 1360 1314 - 1336 1290 - 1313 1266 - 1289 1242 - 1265 1219 - 1241 1195 - 1218 1171 - 1194 1147 - 1170 1124 - 1146 1100 - 1123 1076 - 1099 6-12 EO18-33006 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE (10)EXP. I/O Check EXP. I/O OK Loopback test OK: The circuit has no problem. NG: The circuit has a problem or loopback jig is not attached. Expansion I/O PC board For the loopback test, connect a jig as shown below and check HIGH output / HIGH input and LOW output / LOW input. Connector: FCN-781P024-G/P GND Vcc Fig. 6-3 6-13 EO18-33006 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE 6.2.3 Head Broken Element Check The printer automatically performs the head broken element check. The result of the head broken element check is indicated in the display. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO STI C V1 .0 A Press the [PAUSE] key. Press the [FEED] key twice. T HE R M AL H EA D C HEC K Press the [PAUSE] key. C HE C K IN G N OR MA L EN D H EA D ER RO R (See NOTE 1 and 2.) Press the [PAUSE] key. NOTES: 1. If the head broken element check results in ‘HEAD ERROR’, the print head must be replaced after referring to Section 2.5 Replacing the Print Head. 2. After replacing the print head, clear the maintenance counter as described in Section 5.6.1 and perform a test print in Section 6.4 TEST PRINT MODE. 6-14 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3 PARAMETER SETTING MODE The following items are set in the parameter setting mode. The values set in this mode are printed on the sample print of the maintenance counter. Setting procedure and functions are provided below. Power off Press the [PAUSE] key. Turn on the power while holding down the [FEED] key and [PAUSE] key. F OR W AR DL WAI T 0O FF Press the [PAUSE] key. < 1> D I AG NO ST I C V1 . O A H E A D I U PO C U T TY O FF Press the [FEED] key. Press the [PAUSE] key. < 2> P A RA ME TE R R IB B O N O S A VE S E T Press the [PAUSE] key. Press the [PAUSE] key. F EE D AD JU ST + 1 0. 0 m m C OD E A DJ US T + 1 2. 0 m m R IB B O N A D J. - 3. 0 m m R IB BO N A D J US T + 5 0. 0 m m AD JU ST <T > AD JU ST <D > + 3 CO DE T HR E SH OL D T HR E SH OL D K AN J I 8 8b i t s E UR O D DD D D 1 b it < BA K> E V EN < < < 1. 4V TY P E1 C OD E B 0H C HK HA K> E O FF A CK / B USY Y TY P E T Press the [PAUSE] key. E EA U T O W EB E P R IN T ER E N G L O FF Press the [PAUSE] key. Press the [PAUSE] key. R T Press the [PAUSE] key. Press the [PAUSE] key. L CD E SH OL D < < < 1. 0V CO D E A UT O T HD Press the [PAUSE] key. X ON + R EAD Y PE R Press the [PAUSE] key. Press the [PAUSE] key. A D J F E E D Press the [PAUSE] key. Press the [PAUSE] key. P AR I T Y 1 Press the [PAUSE] key. 9 6 00 b p s S TO PO BIT D D T Y PE F EE D U KE YY PE Press the [PAUSE] key. D AT A O LE NG . -3 Press the [PAUSE] key. 0 S PE E D < BA K > Press the [PAUSE] key. P C- 8 5 0 FO NT - 1O Press the [PAUSE] key. + 5 Press the [PAUSE] key. Z ER O AD J S TA T U S Press the [PAUSE] key. F ON T < FW D > Press the [PAUSE] key. Press the [PAUSE] key. T ON E AD J R IB B O N Press the [PAUSE] key. T ON E TR A N S Press the [PAUSE] key. Press the [PAUSE] key. X N ON Press the [PAUSE] key. Press the [PAUSE] key. B AC K A FE ED E S C, L F, N U L Press the [PAUSE] key. Press the [PAUSE] key. C UT T YP ON E N G L I SH S EN S P OS I R C E N T ER Press the [PAUSE] key. 6-15 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE ■ Parameter Setting Mode Table Mode Name FEED ADJUST CUT ADJUST BACK FEED ADJUST X ADJUST TONE ADJ. <T> (Thermal transfer printing) TONE ADJ. <D> (Thermal direct printing) FONT CODE ZERO FONT SPEED DATA LENG. STOP BIT PARITY XON+READY LCD FORWARD WAIT HEAD UP CUT RIBBON SAVE CODE RIBBON RIBBON ADJ <FWD> (Ribbon feed motor) RIBBON ADJ <BAK> (Ribbon feed motor) STATUS TYPE FEED KEY THRESHOLD R THRESHOLD T KANJI CODE EURO CODE SENS POSI Function Using this parameter the feed length is fine adjusted. Using this parameter the cut position or strip position is fine adjusted. Using this parameter the back feed length from the cut/strip position to the home position is fine adjusted. This setting is used to finely adjust print position in the X axis. Using this parameter the print tone is fine adjusted. The longer the print pulse width, the darker the print tone becomes. The shorter, the lighter the print tone becomes. The character code either PC-850 or PC-8 is selected. The font zero either 0 or 0 is selected. Baud rate of the serial interface is selected. Data length of the serial interface is selected. Stop bit of the serial interface is selected. Parity of the serial interface is selected. Transmission control mode of the serial interface is selected. Language which displays LCD message is selected. Auto forward wait in cut mode is selected. When idle for 3 seconds or more after cutting, the printer automatically feeds the paper 10mm forward. Print head up in cut mode is selected. If a back feed is performed when this parameter is ON, it is done while the print head is up. (Available only when the ribbon saving module is installed and the ribbon save mode is ON.) The ribbon saving module is selected. Be sure to set this parameter to ON when using the ribbon saving module. The command code out of AUTO, ESC/LF/NUL, or { I } is selected. Ribbon type either transmissive or non-transmissive is selected. Using this parameter the torque of the ribbon motors is fine adjusted. Whether or not the strip wait status (05H) is sent in response to the status request command from the PC is selectable. The [FEED] key function is selected. FEED: feeds a piece of paper PRINT: prints image buffer on a piece of paper. The threshold of the black mark sensor is manually fine adjusted. The threshold of the feed gap sensor is manually fine adjusted. Kanji code either Windows code or original code is selected. (Not supported by QQ/QP models.) EURO code is selected from 20H to FFH. The media sensor position is selected. CENTER: Fixed EDGE: Movable 6-16 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE Mode Name AUTO HD CHK ACK/BUSY WEB PRINTER Function Auto head broken element check is selected. ON: When the power turns ON, the auto head broken element check is performed. OFF: When the power turns ON, the auto head broken element check is not performed. Using this parameter sets the Centronics I/F ACK/BUSY timing. The Web printer is selected. 6.3.1 Feed Length Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 .0 A Press the [FEED] key. < 2> P A RA ME TE R S E T Press the [PAUSE] key. F EE D AD JU ST + 1 0. 0m m Press the [FEED] or [RESTART] key to adjust the feed length. (See NOTE 1.) [FEED] key: Pressing the [FEED] key one time is a -0.5 mm change, up to -50.0 mm. (See NOTE 2.) [RESTART] key: Pressing the [RESTART] key one time is a +0.5 mm change, up to +50.0 mm. (See NOTE 2.) Press the [PAUSE] key. Press the [FEED] key and [RESTART] key at the same time. Continued on Section 6.3.2 Cut/strip position fine adjustment. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. Max. fine adjustment –50.0 mm = Key fine adjustment value (–50.0 mm) + PC fine adjustment value (–50.0 mm) When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed. 3. A changed feed value is stored in memory by pressing the [PAUSE] key. 6-17 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.2 Cut/Strip Position Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. < 2> PA RA ME TER S ET Press the [PAUSE] key twice. F EE D AD JU ST + 12. 0m m [FEED] key: Pressing the [FEED] key one time is a -0.5 mm change, up to -50.0 mm. (See NOTE 2.) [RESTART] key: Pressing the [RESTART] key one time is a +0.5 mm change, up to +50.0 mm. (See NOTE 2.) Press the [FEED] or [RESTART] key to adjust the feed length. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. Press the [PAUSE] key. Continued on Section 6.3.3 Back feed length fine adjustment. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. Max. fine adjustment –50.0 mm = Key fine adjustment value (–50.0 mm) + PC fine adjustment value (–50.0 mm) When the value reaches the maximum, the value remains unchanged even if a subsequent fine adjustment is performed. 3. A changed cut/strip position value is stored in memory by pressing the [PAUSE] key. 4. When using label with length of less than 38 mm, calculate the cut position fine adjustment value using the expression provided on page 6-21. 6-18 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.3 Back Feed Length Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 .0 A Press the [FEED] key. < 2> P A RA ME TE R S E T Press the [PAUSE] key 3 times. B AC K FE ED A D J. - 3. 0m m [FEED] key: Pressing the [FEED] key one time is a -0.5 mm change, up to -9.5 mm. (See NOTE 2.) [RESTART] key: Pressing the [RESTART] key one time is a +0.5 mm change, up to +9.5 mm. (See NOTE 2.) Press the [FEED] or [RESTART] key to adjust the feed length. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. Press the [PAUSE] key. Continued on Section 6.3.4 X axis fine adjustment. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. Max. fine adjustment –9.9 mm = Key fine adjustment value (–9.5 mm) + PC fine adjustment value (–9.9 mm) When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed. 3. A changed back feed value is stored in memory by pressing the [PAUSE] key. 6-19 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE Feed Length Fine Adjustment Example + 0.0 mm Feed Direction A A A A ■ Fig. 6-4 - 10.0 mm A A A A - 10 mm Fig. 6-5 + 10.0 mm ■ A A A A + 10 mm Fig. 6-6 Cut Position Fine Adjustment Example Print Head Cut Position + 0.0 mm Tag Paper Feed Direction Black Mark + 12.0 mm Platen Fig. 6-7 - 12 mm Fig. 6-8 - 12.0 mm + 12 mm Fig. 6-9 6-20 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE ■ When using a label with a length of less than 38 mm : Case 1 Conditions: Issue command [ESC]XS, feed command [ESC]T and eject command [ESC]IB are received. Label pitch: 38.0 mm or less, with cut, feed gap sensor, cut position fine adjustment value –10 mm or less, and issue mode set to C (cut). When the above conditions are all met, the issue operation in cut issue mode is as follows: 1 Head lifted > 2 Forward feed to the cut position > 3 Head lowered 5 Head lifted > 6 Backfeed to the home position > 7 Head lowered. > 4 Cut Case 2 Generally the minimum label length which is available in cut mode is 38.0 mm. When using a label with a length of less than 38 mm, the edge of the label may be caught on the print head during back feed to the print start position after cutting the label gap, causing a improper print start position. In this case set the cut position fine adjustment value after calculating the value using the following formula so that the unprinted label returns to the correct print start position. However, use of this method will leave one or two printed label(s) between the print head and the cutter. Feed or print the label(s) to remove them. (a) Formula for cut position fine adjustment value Cut position fine adjustment value = (the number of labels left between the print head and the cutter) x (span of label) = (32.8 mm/label length) x (span of label) * Omit the decimals of the value obtained by dividing 32.8 mm by the label length for one unit. (example) Span of label : 30.0 mm, Label length : 24.0 mm (32.8 mm/30.0 mm) x 30.0 mm = 1 x 30.0 mm = +30.0 mm (b) Example Print Head Position Cut Position 1 Idling 2 Printing the first label (A) is completed. 3 Label A is fed to the cut position and the front gap is cut. 4 Label B is fed in the reverse direction to the print start position. 5 Printing the second label (B) is completed. 6 Label B is fed to the cut position and the front gap is cut. 7 Label C is fed in the reverse direction to the print start position. 8 To take away label B, label (C) is fed. 9 Label B is fed to the cut position and the front gap is cut. 0 Label D is fed in the reverse direction to the print start position. 32.8 mm A A A A A B B B A B B C C B C C D C D C Fig. 6-10 B B B A B D Print Satrt Position 6-21 > EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE ■ Strip Position Fine Adjustment Example Print Head Label + 0.0 mm Platen Backing Paper Fig. 6-11 Strip Shaft Print Head + 3.0 mm + 3.0 mm Platen Backing Paper Fig. 6-12 Strip Shaft Print Head - 3.0 mm - 3.0 mm Platen Backing Paper Fig. 6-13 Strip Shaft NOTE: The print stop position when printing the label in strip mode varies according to label length for the strip mode printing stops so that the edge of the strip shaft is 4 mm from the middle of the gap. This is because the gap length is programmed as 2 mm. When the gap length is 5 mm or more, the effective print length should be set to the value obtained by subtracting 2 mm from the label pitch, that is, set the gap length to 2 mm. If the print format hangs over the gap as a result, correct the print start position. If the print stop position is improper, refer to Section 6.3.2 and make a fine adjustment. 4 mm 3 mm Label 2 mm Platen Strip Shaft Backing Paper 6-22 Fig. 6-14 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE + 0.0 mm Feed Direction Back Feed Length Fine Adjustment Example A A A A ■ Fig. 6-15 Print start position -3.0 mm Fig. 6-16 -3.0 mm A A A A +3.0 mm A A A A +3.0 mm 6-23 Fig. 6-17 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.4 X Axis Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. < 2> PA RA ME TER S ET Press the [PAUSE] key 4 times. X A DJ US T + 50. 0m m [FEED] key: Pressing the [FEED] key one time is a -0.5 mm change, up to -99.5 mm. (See NOTE 2.) [RESTART] key: Pressing the [RESTART] key one time is a +0.5 mm change, up to +99.5 mm. (See NOTE 2.) Press the [FEED] or [RESTART] key to fine adjust the print position along the X axis. (See NOTE 1.) Press the [PAUSE] key. Press the [FEED] key and [RESTART] key at the same time. Continued on Section 6.3.5 Print tone fine adjustment. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. Max. fine adjustment –99.5 mm = X axis value When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed. 3. A changed X axis is stored in memory by pressing the [PAUSE] key. 6-24 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE ■ X Axis Fine Adjustment Example Feed direction Top down printing X Y ABC + 0.0 mm Y Fig. 6-18 X Bottom first printing -50.0 mm -50.0 mm ABC Fig. 6-19 + 50.0 mm +50.0 mm ABC Fig. 6-20 NOTES: 4. The X axis fine adjustment is performed to fine adjust the X axis of the drawing in the left or right direction. 5. Adjust the X axis in the effective print range. (After the value reaches the coordinate “0”, the value remains unchanged even if the subsequent fine adjustment is performed in the negative direction.) 6. X axis fine adjustment cannot be used in self test mode or test printing. 6-25 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.5 Print Tone Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. < 2> PA RA ME TER S E T Press the [PAUSE] key 5 times. T ON E AD JU ST <T > (Thermal transfer printing fine adjustment) + 3 [FEED] key: Pressing the [FEED] key one time is a -1 steps change, up to -10 steps. (See NOTE 2.) [RESTART] key: Pressing the [RESTART] key one time is a +1 steps change, up to +10 steps. (See NOTE 2.) Press the [FEED] or [RESTART] key to adjust the feed length. (See NOTE 1.) Press the [PAUSE] key. (See NOTE 3.) T ON E AD JU ST <D > (Thermal direct printing fine adjustment) + 5 [FEED] key: Pressing the [FEED] key one time is a -1 steps change, up to -10 steps. (See NOTE 2.) [RESTART] key: Pressing the [RESTART] key one time is a +1 steps change, up to +10 steps. (See NOTE 2.) Press the [FEED] or [RESTART] key to fine adjust the print tone. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. Press the [PAUSE] key . Continued on Section 6.3.6 Character code selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed print tone value is stored in memory by pressing the [PAUSE] key. 3. Fine adjustment value equals to the sum of the values set by the PC command and system mode (key operation) and each max. value is –10 step. However, the upper limit of the adjustment value is decided according to the print speed to protect the print head. If the set value exceeds the following upper limit, it is automatically corrected to the proper value. Print Speed 3” / sec. 4” / sec. 8” / sec. Thermal Transfer +10 step +5 step +2 step 6-26 Thermal Direct + 10 step + 5 step + 2 step EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.6 Character Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. < 2> PA RA ME TER S ET Press the [PAUSE] key 7 times. F ON T CO DE PC- 85 0 Select either chracter code with the [FEED] key or [RESTART] Key.(See NOTE1.) Press the [FEED] key and [RESTART] key at the same time. • PC-8 • PC-857 (MS-DOS/Turkish) • PC-852 (MS-DOS/Latin 2) • PC-850 (MS-DOS/Latin 1) • Arabic • LATIN9 • PC-1257 (Windows/Baltic Rim) • PC-1254 (Windows/Trukish) • PC-1253 (Windoes/Greek) • PC-1252 (Windows/Latin 1) • PC-1251 (Windows/Cyrillic) • PC-1250 (Windows/Latin 2) • PC-855 (MS-DOS/Cyrillic) • PC-851 (MS-DOS/Greek 1) Press the [PAUSE] key . Continued on Section 6.3.7 Font zero selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed font code is stored in memory by pressing the [PAUSE] key. 6-27 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.7 Font Zero Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. < 2> PA RA ME TER S ET Press the [PAUSE] key 8 times. Z ER O 0 FO NT Select either zero font with the [FEED] key or [RESTART] key. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. 0 (without slash) 0 (with slash) Press the [PAUSE] key . Continued on Section 6.3.8 Baud Rate Selection NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed zero font is stored in memory by pressing the [PAUSE] key. 6-28 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.8 Baud Rate Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. < 2> PA RA ME TER S ET Press the [PAUSE] key 9 times. S PE ED 9 600 BP S Select baud rate with the [FEED] key or [RESTART] key. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. 38400 BPS 19200 BPS 9600 BPS 4800 BPS 2400 BPS Press the [PAUSE] key. Continued on Section 6.3.9 Data Length Selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed baud rate is stored in memory by pressing the [PAUSE] key. 6-29 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.9 Data Length Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. < 2> PA RA ME TER S ET Press the [PAUSE] key 10 times. D AT A LE NG . 8 bt s Select data length with the [FEED] key or [RESTART] key. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. 8 bits 7 bits Press the [PAUSE] key. Continued on Section 6.3.10 Stop Bit Selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed data length is stored in memory by pressing the [PAUSE] key. 6-30 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.10 Stop Bit Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. < 2> PA RA ME TER S ET Press the [PAUSE] key 11 times. S TO P BI T 1 bi t Select data length with the [FEED] key or [RESTART] key. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. 2 bits 1 bit Press the [PAUSE] key. Continued on Section 6.3.11 Parity Selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed data length is stored in memory by pressing the [PAUSE] key. 6-31 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.11 Parity Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 .0 A Press the [FEED] key. < 2> P A RA ME TE R S ET Press the [PAUSE] key 12 times. P AR I T Y E VE N Select parity with the [FEED] key or [RESTART] key. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. EVEN ODD NONE Press the [PAUSE] key. Continued on Section 6.3.12 Transmission Control Mode Selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed parity is stored in memory by pressing the [PAUSE] key. 6-32 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.12 Transmission Control Mode Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. < 2> PA RA ME TER S ET Press the [PAUSE] key 13 times. X ON +R EA DY A UT O Select Transmiddion Control Mode Selection with the [FEED] key or [RESTART] key. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. XON/XOFF AUTO: XON/XOFF mode (XON at power on, XOFF at power off) XON+READY AUTO: XON/XOFF+READY/BUSY (DTR) mode (XON at power on, XOFF at power off) READY/BUSY: READY/BUSY (DTR) mode (No XON at power on nor XOFF at power off) XON/XOFF: XON/XOFF mode (No XON at power on nor XOFF at power off) READY/BUSY: READY/BUSY (RTS) mode (No XON at power on nor XOFF at power off) READY/BUSY RTS: RTS mode (No XON at power on nor XOFF at power off) Press the [PAUSE] key. Continued on Section 6.3.13 Language Selection for LCD Message. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed transmission control mode is stored in memory by pressing the [PAUSE] key. 6-33 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.13 Language Selection for LCD Message Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [PAUSE] key. < 2> PA RA ME TER S ET Press the [PAUSE] key 14 times. M ES SA GE ENG LI SH Slect a language to display the LCD maessage with the [FEED] key or [RESTART] key. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. • • • • • • • ENGLISH ITALIAN JAPANESE SPANISH DUTCH FRENCH GERMAN Press the [PAUSE] key. Continued on Section 6.3.14 Auto Forward Wait in Cut Mode NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed language is stored in memory by pressing the [PAUSE] key. 3. A changed language is not cleared by a parameter clear. 6-34 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.14 Auto Forward Wait in Cut Mode Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 .0 A Press the [FEED] key. < 2> P A RA ME TE R S E T Press the [PAUSE] key 15 times. F OR W A RD OF F W AI T Select auto forward wait with the [FEED] key or [RESTART] key. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. OFF: Unavailable ON: Available Press the [PAUSE] key. Continued on Section 6.3.15 Head up ON/OFF Setting in Cut Mode. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed data length is stored in memory by pressing the [PAUSE] key. 6-35 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.15 Head up ON/OFF Setting in Cut Mode Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. < 2> PA RA ME TER S ET Press the [PAUSE] key 16 times. H EA D UP OF F C UT OFF: Head up is OFF Select head up ON/OFF setting ON: Head up is ON with the [FEED] key or [RESTART] key. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. Press the [PAUSE] key. Continued on Section 6.3.16 Ribbon Saving Module Selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed data length is stored in memory by pressing the [PAUSE] key. 6-36 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.16 Ribbon Saving Module Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. < 2> PA RA ME TER S ET Press the [PAUSE] key 17 times. R IB BO N O N SA VE OFF: The ribbon saving module is not used. Select ribbon saving module ON: The ribbon saving module is used. with the [FEED] key or [RESTART] key. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. Press the [PAUSE] key. Continued on Section 6.3.17 Control Code Selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed data length is stored in memory by pressing the [PAUSE] key. 6-37 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.17 Control Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. < 2> PA RA ME TER S ET Press the [PAUSE] key 18 times. C OD E ES C, LF, NU L AUTO : (Automatic selection) ESC, LF, NUL : (Manual selection) { ,|, } : (Manual selection) MANUAL : (control codes should be specified.) Select control code with the [FEED] key or [RESTART] key. (See NOTE 1.) When "MANUAL" is selected, go to (A) on the next page. (B) Press the [FEED] key and [RESTART] key at the same time. Press the [PAUSE] key . Continued on Section 6.3.18 Ribbon type selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed control code is stored in memory by pressing the [PAUSE] key. 3. When “AUTO”, “ESC, FL, NUL”, or “{ ,I, }” is selected, be sure to select the Non-transmissive ribbon in the ribbon type selection operation. 4. When “MANUAL” is selected be sure to specify all the control codes 1 to 3. Failure to do this disables selection of “MANUAL”. 6-38 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE (A) C OD E MA NU AL Change the control code. Press the [PAUSE] key. C ON T RO L C O D E 1 1 B Set the control code 1. (equivalent to ESC, {.) 0 A Set the control code 2. (equivalent to LF, .) 00 Set the control code 3. (equivalent to NUL, }.) Press the [PAUSE] key. C O N T RO L C OD E 2 Press the [PAUSE] key. C ON T RO L C OD E3 Go to (B) on the previous page. NOTE: Refer to the following the selection of the control codes 1 to 3. (RESTART) C ON T R OL (FEED) C OD E 1 (RESTART) C ON T R OL (FEED) C OD E 1 (RESTART) C ON T R OL C OD E 1 0 0 (FEED) C OD E 1 (RESTART) C ON T R OL 0 1 (FEED) (RESTART) C ON T R OL O 2 F F (FEED) C OD E 1 6-39 F E EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.18 Ribbon Type Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 .0 A Press the [FEED] key. < 2> P A RA ME TE R S E T Press the [PAUSE] key 19 times. R IB B O N N ON TR AN S Select either ribbon type with the [FEED] key or [RESTART] key. (See NOTE 1and 2.) Press the [RESTART] key. (See NOTE 3.) Transmissive ribbon Transmissive: With ribbon Non-transmissive: Ribbon end Non-transmissive ribbon Transmissive: Ribbon end Non-transmissive: With ribbon Press the [PAUSE] key. Continued on Section 6.3.19 Ribbon Motor Drive Voltage Fine Adjustment. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. Non-transmissive (NON TRANS.) ribbon cannot be used so the ribbon type must be set to transmissive (TRANS.) ribbon. 3. A changed ribbon type is stored in memory by pressing the [PAUSE] key. 6-40 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.19 Ribbon Motor Drive Voltage Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO STI C V1 .0 A Press the [FEED] key. < 2> P A RA ME TER S E T (Ribbon feed motor voltage fine adjustment) Press the [PAUSE] key 20 times. R IB B O N AD J < FW D > -1 0 Press the [FEED] or [RESTART] key to fine adjust the feed motor voltage. (See NOTE 1.) [FEED] key: [RESTART] key: Pressing the [RESTART] key one time is a +1 steps change, up to 0 steps. (See NOTE 2.) Press the [PAUSE] key. (See NOTE 3.) R IB B O N AD J < BA K > - 3 Press the [FEED] or [RESTART] key to fine adjust the rewind motor voltage. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. Pressing the [FEED] key one time is a -1 steps change, up to -15 steps. (See NOTE 2.) (Ribbon take-up motor fine adjustment) Pressing the [FEED] key one time is a -1 steps change, up to -15 steps. (See NOTE 2.) [RESTART] key: Pressing the [RESTART] key one time is a +1 steps change, up to 0 steps. (See NOTE 2.) [FEED] key: Press the [PAUSE] key. Continued on Section 6.3.20 Strip Wait Status Selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. Max. fine adjustment -15 steps = Key fine adjustment value (-15 steps)+PC fine adjustment value (-15 steps) When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed. 3. A changed motor voltage value is stored in memory by pressing the [PAUSE] key. 4. One step corresponds to 5% of the standard voltage and up to 75% of the voltage can be decreased. 6-41 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.20 Strip Wait Status Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. < 2> PA RA ME TER S ET Press the [PAUSE] key 22 times. S TA TU S TY PE 1 [FEED] key: Status type 2: A strip wait status is sent. [RESTART] key: Status type 1: A strip wait status is not sent. Press the [FEED] or [RESTART] key to select the strip wait status. (See NOTE 1.) Press the [PAUSE] key. Press the [FEED] and [RESTART] key at the same time. Continued on Section 6.3.21 Feed key Function Selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. When the status type 1 is selected, the printer will send (00H) in response to the status request command sent from the PC while a label stays at the strip sensor (when idling, after feeding, or all printing finished). When the status type 2 is selected, the printer will send (05H) in response to the status request command sent from the PC while a label stays at the strip sensor (when idling, after feeding, or all printing finished.) If the status request command is sent during printing, the printer will always send (05H) regardless of the setting. 6-42 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.21 FEED Key Function Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 .0 A Press the [FEED] key. < 2> P A RA ME TE R S E T Press the [PAUSE] key 23 times. F EE D KE EY Y P F EE D FEED: PRINT: feeds a piece of paper prints image buffer on a piece of paper. Select Feed key Function with the [FEED] key or [RESTART] key. (See NOTE 1.) Press the [FEED] and [RESTART] key at the same time. Press the [PAUSE] key. Continued on Section 6.3.22 Threshold Manual Fine Adjustment for the Black Mark Sensor. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed data length is stored in memory by pressing the [PAUSE] key. 6-43 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.22 Threshold Manual Fine Adjustment for the Black Mark Sensor Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. < 2> PA RA ME TER S ET Press the [PAUSE] key 24 times. T HR ES HO LD R 1 .0 V Press the [FEED] key or [RESTART] key to fine adjust the threshold for the black mark sensor manually. [FEED] key: Pressing the [FEED] key one time is a -1.0V change, up to 0.0V. [RESTART] key: Pressing the [RESTART] key one time is a +1.0V change, up to 4.0V. Press the [PAUSE] key . Press the [FEED] key and [RESTART] key at the same time. Continued on Section 6.3.23 Threshold Manual Fine Adjustment for the Feed Gap Sensor. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed threshold fine adjustment value is stored in memory by pressing the [PAUSE] key. 6-44 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.23 Threshold Manual Fine Adjustment for the Feed Gap Sensor Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. < 2> PA RA ME TER S ET Press the [PAUSE] key 25 times. T HR ES HO LD T 1 .4 V Press the [FEED] key or [RESTART] key to fine adjust the threshold for the black mark sensor manually. [FEED] key: Pressing the [FEED] key one time is a -1.0V change, up to 0.0V. [RESTART] key: Pressing the [RESTART] key one time is a +1.0V change, up to 4.0V. Press the [PAUSE] key. Press the [FEED] key and [RESTART] key at the same time. Continued on Section 6.3.24 Kanji Code Selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed threshold fine adjustment value is stored in memory by pressing the [PAUSE] key. 6-45 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE • How to Calculate Threshold Fine Adjustment Value If the following cases occurred, threshold value for the paper sensors should be fine adjusted after referring to the next page. Case 1: When using tag paper, the black mark and the print area are distinguished from each other by the 1.5V or more difference of sensor output voltage. If a low-sensitive sensor is installed in the printer, it may not detect 1.5V or more difference between the black mark and the print area. This may cause the printer to feed over one and a half tags, and then stop with “PAPER JAM” displayed. Case 2: The presence and lack of label are distinguished from each other by the reflective sensor voltage. When the voltage is more than 1.5V, it is regarded as the presence of paper. And less than 1.5V is regarded as the paper end. If a low-sensitive-sensor is used, 1.5V or more may not be detected at the backing paper since the reflectance of backing paper is low. In such case, more than 5mm-long gap is regarded as the no paper. And trying to print or feed the label when the sensor stops at the gap results in a NO PAPER error. This problem tends to occur when using labels with thin backing paper. Case 3: If the reflective sensor’s output voltage when detecting no paper is 1.5V or more, the sensor does not recognize the actual paper end during printing. Accordingly, the printer continues to print despite of the paper end. This problem may occur on printers of which the resistors on the CPU PCB have been changed according to the Technical Information #SVM7A1010/1 (issued on April 16, 1997). Case 4: When using perforated fanfold labels, the transmissive sensor mistakes the perforation on the gap for a print area, resulting in a PAPER JAM error. Case 5: When using such a particular label stock that a black mark is printed on every two or three gaps, the sensor detects three different voltages at the label, unmarked gap and black mark, respectively. The sensor cannot distinguish the unmarked gap from the black mark, so the printer stops with displaying “PAPER JAM”. 6-46 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE NOTE: The following operation cannot be performed unless the sensor type is changed by the issue command or feed command. (1) Using the sensor adjustment in Diag. mode, measure the sensor voltage at the following four points. Label: Print area Backing paper Tag paper: Print area Black mark Example: [REFLECTIVE] 2.8V [TRANSMISSIVE] 4.1V (2) Using the following formula, calculate the threshold from the measured voltage: When using labels (transmissive sensor): Threshold = (Max. voltage at the backing paper) - (Voltage at the print area) - 0.7V e.g.) 2.0V = 4.2V - 1.5V - 0.7V When using perforated labels (transmissive sensor): B A Threshold = (Max. voltage at the backing paper) - Min. voltage at the backing paper 2 A Min. voltage at the backing paper 2 e.g.) 2.2V = 4.4V - (2.8V/2) - (1.6V/2) When using labels with black marks (reflective sensor): D C Threshold = (Min. voltage at the print area) - (Min. voltage at the black mark) 2 e.g.) 0.4V = (1.5V - 0.7V)/2 Backing Paper Label (4.4V) Label Black Mark Backing Paper Perforation Label gap (2.8V) (0.7V) 6-47 (1.5V) EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.24 Kanji Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 .0 A Press the [FEED] key. < 2> P A RA ME TE R S E T Press the [PAUSE] key 26 times. K AN J I C OD E TY PE 1 TYPE 1: Windows code TYPE 2: Original code Press the [FEED] key or [RESTART] key to select the Kanji code. Press the [PAUSE] key . Press the [FEED] key and [RESTART] key at the same time. Continued on Section 6.3.25 Euro Font Code Selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed Kanji code is stored in memory by pressing the [PAUSE] key. 6-48 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.25 Euro Font Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. < 2> PA RA ME TER S ET Press the [PAUSE] key 27 times. E UR O CO DE B0 H Press the [FEED] key or [RESTART] key to select the Euro font code. FFH [RESTART] [FEED] 20H Press the [FEED] key and [RESTART] key at the same time. Press the [PAUSE] key. Continued on Section 6.3.26 Auto Print Head Broken Element Check. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed Euro font code is stored in memory by pressing the [PAUSE] key. 6-49 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.26 Auto Print Head Broken Element Check Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. < 2> PA RA ME TER S E T Press the [PAUSE] key 28 times. OFF: A UT O HD C HK OF F ON: Auto print head broken element check is not performed. Auto print head broken element check is performed. Select auto print head broken element check with the [FEED] key or [RESTART] key. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. Press the [PAUSE] key. Continued on Section 6.3.27 Centronics I/F ACK/BUSY Timing Selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed data length is stored in memory by pressing the [PAUSE] key. 6-50 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.27 Centronics I/F ACK/BUSY Timing Selection Choose the ACK/BUSY timing type 1 or type 2. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. TYPE 1 < 2> PA RA ME TER BUSY S ET ACK Press the [PAUSE] key 29 times. T1 T1 T1 T2 T2 T2 TYPE 2 A CK /B US Y TYP E 1 BUSY ACK Select centronics I/F ACK/BUSY timing with the [FEED] key or [RESTART] key. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. T1: About 0.7µ micro sec. T2: About 5µ micro sec. Press the [PAUSE] key. Continued on Section 6.3.28 Web Printer Function Selection NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed data length is stored in memory by pressing the [PAUSE] key. 3. Select type1 when using ECP + DMA mode. 6-51 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.28 Web Printer Function Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO STI C V1 .0 A Press the [FEED] key. < 2> P A RA ME TER S ET Press the [PAUSE] key 30 times. W EB P RI NT ER OF F OFF: Unavailable ON: Available Select web printer function with the [FEED] key or [RESTART] key . (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. Press the [PAUSE] key. Continued on Section 6.3.29 Media Sensor Selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed Euro font code is stored in memory by pressing the [PAUSE] key. 6-52 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.29 Media Sensor Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key. < 2> PA RA ME TER S ET Press the [PAUSE] key 31 times. S EN S PO SI CEN TE R CENTER: Fixed Type Sensor EDGE: Removable Type Sensor Select web printer function with the [FEED] key or [RESTART] key . (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. Press the [PAUSE] key. Continued on Section 6.3.29 Media Sensor Selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed Euro font code is stored in memory by pressing the [PAUSE] key. 6-53 EO18-33006 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE 6.4 TEST PRINT MODE Test print mode contains normal test print and process test print. 6.4.1 Normal Test Print Eight kinds of test prints are provided in the test print mode. When performing the test print, 7 parameters should be set. The default parameter at power on is as below: • ISSUE COUNT : 1 • PRINT SPEED : 4"/sec. • SENSOR : Transmissive sensor • PRINT TYPE : Thermal Transfer • TYPE : Batch (without cut) • LABEL LENGTH : 76 mm • PAPER FEED : Feed Operating procedure for the test mode is provided below. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key twice. From C on the next page. < 3> TE ST P RIN T Press the [PAUSE] key. P RI NT Press the [FEED] key and [RESTART] key at the same time. C ON DIT IO N Select “Print Condicton” by pressing the [PAUSE] key. ISSUE COUNT PRINT SPEED SENSOR RIBBON TYPE LABEL LEN. PAPER FEED Set the print count I SS UE Press the [FEED] key or [RESTART] key. (See NOTE 1.) To A. C OU NT To be continued on B of the next page. 6-54 Press the [RESTART] key. Continued on section 6.4.2 Process Test Print. EO18-33006 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE From B of the preceding page. Set the print count from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2.) Press the [PAUSE] key. (See NOTE 3.) Set the print speed P RI NT S PE ED 5000 1000 500 100 50 10 5 3 1 (Print count 5000) (Print count 1000) (Print count 500) (Print count 100) (Print count 50) (Print count 10) (Print count 5) (Print count 3) (Print count 1) To C of the preceding page. 4 inc h/ s Select the print speed from those at the right by pressing the [FEED] key or [RESTART] key. Press the [FEED] key and [RESTART] key at the same time. 8 inch/sec. 4 inch/sec. 3 inch/sec. Press the [PAUSE] key. (See NOTE 3.) Set the sensor type S EN SO R Press the [FEED] key and [RESTART] key at the same time. To C of the preceding page. T RAN SM ISS IV E Select the sensor type from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2 and 4.) NONE (consecutive form) Press the [FEED] key and [RESTART] key at the same time. REFLECTIVE (black mark sensor) TRANSMISSIVE (feed gap sensor) To C of the preceding page. Press the [PAUSE] key. (See NOTE 3.) Set the ribbon type R IB BO N N O RIB BO N Select the ribbon type from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2, 5 and 9.) Press the [PAUSE] key. (See NOTE 3.) To be continued on B of the next page. TRANSMISSIVE (Transmissive ribbon: Thermal transfer) NO TRANS. (Non-transmissive ribbon: Thermal transfer) NO RIBBON (No ribbon: Thermal direct) Press the [FEED] key and [RESTART] key at the same time. To C of the preceding page. 6-55 EO18-33006 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE From B of the preceding page. Set the issue mode type T YP E [S ] NO C U TT IN G Select the issue mode type from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2.) Press [PAUSE] key. (See NOTE 3.) [S] Standard mode (Batch printing without cut) [C] Auto-cut mode (Issue and cutting) [H] Strip mode (On-demand printing without cut) Press the [FEED] key and [RESTART] key at the same time. To C of the preceding page. Set the label length L EN GT H 7 6m m Select the label length from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 5 and 6.) 999 (Label length 999 mm) 998 (Label length 998 mm) 997 (Label length 997 mm) ~ L AB E L 7 6 5 (Label length 7 mm) (Label length 6 mm) (Label length 5 mm) Press the [PAUSE] key. (See NOTE 3.) Press the [FEED] key and [RESTART] key at the same time. Set the media feed P AP E R To C of the preceding page. F E ED Select the media feed from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2.) FEED: Paper feed No FEED: Paper no Feed Press the [PAUSE] key. (See NOTE 3.) Press the [PAUSE] key. (Feed one media.) To be continued on B of the next page. 6-56 Press the [FEED] key and [RESTART] key at the same time. To C of the preceding page. EO18-33006 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE From B of the preceding page. < 3> TE ST P RIN T Press the [PAUSE] key. P RI NT C ON DIT IO N From A of the preceding page. Select the test print from those at the right by pressing the [FEED] key or [RESTART] key. A designated number of test prints are issued when pressing the [PAUSE] key. (See NOTE 8.) < 3> TE ST SLANT LINE (1 DOT) SLANT LINE (3 DOT) CHARACTERS BAR CODE NON-PRINTING FACTORY TEST PATTERN Process test line print AUTO PRINT (TRANS.) : Process test print/Transmissive sensor AUTO PRINT (REFLECT.) : Process test print/Reflective sensor Press the [FEED] key and [RESTART] key at the same time. P RIN T Press the [PAUSE] key. NOTES: 1. When there is no change to the print condition, select one of the test print options to issue the test print. 2. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 3. A selected print condition is activated when the [PAUSE] key is pressed. 4. When the feed gap sensor is selected, the gap between labels becomes 3mm long. 5. A label size greater than the image buffer length cannot be designated. The image buffer length differs according to memory size. If designated, the printer prints in the image buffer, or the printer stops because of an error. 6. Pressing the [FEED] key changes the label length -1 mm, pressing the [RESTART] key changes +1 mm. 7. When an error occurs during a test print, the error message is displayed and printing is stopped. The error is cleared by pressing the [PAUSE] key and the display shows “<3> TEST PRINT”. Printing is not automatically resumed after the error is cleared. 8. When the space area is 20mm at the print speed of 3"/sec., and 8"/sec., the printer automatically enters ribbon saving print mode. (only when the ribbon saving module is set to ON at the thermal transfer print) 6-57 EO18-33006 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE 9. All fine adjustment values except for the X axis fine adjustment are also available at a test print. 10. The print speed of 4"/sec. is applied to the thermal direct print only. Even if the print speed of 4"/sec. is selected for the thermal transfer print, the printer performs at 3"/sec.. ■ Test Print Sample • Slant line (1 dot) Fig. 6-21 • Slant line (3 dot) Fig. 6-22 • Cahracters Fig. 6-23 6-58 EO18-33006 6. DIAG. TEST OPERATION • Bar code Fig. 6-24 • AUTO PRINT Fig. 6-25 6-59 EO18-33006 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE 6.4.2 Process Test Print In the process test print, the test print is automatically performed under the following conditions. Parameter setting and print tone fine adjustment value is ignored. • • • • • • • • OPERATION : ISSUE COUNT : PRINT SPEED : SENSOR : One label feed, 3-dot slant line print, bar code print, character print 5 labels each 8 inches/sec. Transmissive sensor (feed gap sensor) or reflective sensor (black mark sensor) RIBBON : Transmissive ribbon TYPE : Batch (without cut) LABEL LENGTH : 76 mm PRINT TONE FINE ADJUSTMENT VALUE :+0 Operating procedure for the test mode is provided below. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C From C on the next page. V1 .0 A Press the [FEED] key twice. < 3> TE ST P RIN T Press the [PAUSE] key. P RI NT Press the [RESTART] key. To A of the preceding page. C ON DIT IO N Press the [RESTART] key. After feeding one label, slant lines (3 dots) are printed on 5 labels. A UT O PR IN T(R EF LEC T. ) Press the [PAUSE] key. [Bar codes are printed on 5 labels.] Press the [FEED] key and [RESTART] key at the same time. To be continued on B of the next page. To C of the preceding page. 6-60 EO18-33006 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE From B of the next page. A UT O PR IN T(R EF LEC T. ) Press the [PAUSE] key. [Characters are printed on 5 labels.] < 3> T E ST P RIN T Press the [PAUSE] key. From A of the preceding page. A UT O PR IN T(T RA NS. ) Press the [PAUSE] key. After feeding one label, slant lines (3 dots) are printed on 5 labels. A UT O Press the [FEED] key. and [RESTART] key at the same time. To C of the preceding page. PR IN T(T RA NS. ) Press the [PAUSE] key. [Bar code are printed on 5 labels.] A UT O PR IN T(T RA NS. ) Press the [PAUSE] key. [Characters are printed on 5 labels.] < 3> T E ST P RIN T 6-61 Press the [FEED] key and [RESTART] key at the same time. To C of the preceding page. EO18-33006 6. DIAG. TEST OPERATION 6.5 SENSOR SETTING MODE 6.5 SENSOR SETTING MODE Thermistor check and black mark/feed gap sensor settings are provided in the sensor setting mode. The value set in this mode is printed as data of sensor 2 in Automatic diagnosis printing in self test mode. 6.5.1 Thermistor Check (Read only) Thermistor check should be performed to check the environmental temperature and print head temperature after the excess head temp. error occurs or batch printing is performed for a long time. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 .0 A Press the [FEED] key three times. < 4> S E NS OR A D JU S TM EN T Press the [PAUSE] key. [ HE A D ]2 .5 V [ AI R ]2 .0 V [HEAD] 20 [AIR] 22 Thermistor status Environmental Press the [PAUSE] key. Thermistor status Print head [ S] 4 0 °C [S] 40 Thermistor status Press the [FEED] key and [RESTART] key at the same time. Heat sink NOTE: 1. Since the thermistor is supervised every 200 ms while displaying the status, the display could vary. 6-62 EO18-33006 6. DIAG. TEST OPERATION 6.5 SENSOR SETTING MODE 6.5.2 Black Mark Sensor Adjustment Black mark sensor setting should be performed after replacing the CPU PC board or changing the tag paper to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key three times. < 4> SE NS OR Press the [FEED] key and [RESTART] key at the same time. AD JU STM EN T Press the [PAUSE] key twice. The former value is displayed. [ RE FL EC TI VE] 2. 8V Black Mark Set the tag paper so that the black mark sensor can detect the white part of the tag paper. (See NOTE 1.) Holding the [FEED] key or [RESTART] key down until an asterisk ( * ) is displayed. (More than 3 seconds.) Ex) [ RE FL EC TI VE] 3 .8 * Tag paper Black Mark White part Black Mark Sensor Align the white part of the TOSHIBA TEC specified tag paper with the black mark sensor. (See NOTE 2.) Indicates the completion of adjustment. Press the [PAUSE] key for Feed Gap Sensor Setting. NOTES: 1. Make sure to adjust the black mark sensor using the white part of the tag paper as a criterion. Though an adjustment can be performed with the black mark, it may cause a paper jam error. 2. Pressing the [PAUSE] key validates the sensor adjustment. The value of the sensor is displayed up to 5.0 V. 6-63 EO18-33006 6. DIAG. TEST OPERATION 6.5 SENSOR SETTING MODE 6.5.3 Feed Gap Sensor Adjustment Feed gap sensor setting should be performed after replacing the CPU PC board or changing the label to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 .0 A Press the [FEED] key three times. < 4> S E NS OR A D JU S TM EN T Press the [FEED] key Press the [PAUSE] key three times. and [RESTART] key at the same time. [ TR A N SM IS SI V E] 2. 3V The former value is displayed. Label Set the label so that the feed gap sensor can detect the backing paper (no label). (See NOTE 1.) Backing Paper ,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,, Feed Gap Sensor Holding the [FEED] key or [RESTART] key down until an asterisk ( * ) is displayed. (More than 3 seconds.) Ex) [ TR A N SM IS SI V E] 4. 1V * Align the backing paper of the TOSHIBA TEC specified label with the feed gap sensor. (See NOTE 2.) Indicates adjustment complete. Press the [PAUSE] key for Paper End Setting for Black Mark Sensor. NOTES: 1. Make sure to adjust the feed gap sensor using the backing paper with no label as a criterion. Though an adjustment can be performed with the label, it could cause a paper jam error. 2. Pressing the [PAUSE] key validates the sensor adjustment. The value of the sensor is displayed up to 5.0 V. 6-64 EO18-33006 6. DIAG. TEST OPERATION 6.5 SENSOR SETTING MODE 6.5.4 Paper End Setting for Black Mark Sensor Paper end setting should be performed after replacing the CPU PC board or changing the tag paper to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key three times. < 4> SE NS OR AD JU STM EN T Press the [FEED] key Press the [PAUSE] key four times. and [RESTART] key at the same time. 4. 3V [ PE L EV EL .R] The former value is displayed. Remove any paper from the sensor detecting area. Holding the [FEED] key or [RESTART] key down until an asterisk ( * ) is displayed. (More than 3 seconds.) Ex) [ PE L EV EL .R] 4. 3V * (See NOTE.) Indicates the completion of adjustment . Press the [PAUSE] key for Paper End Setting for Feed Gap Sensor NOTE: Pressing the [PAUSE] key validates the sensor adjustment. The value of the sensor is displayed up to 5.0 V. 6-65 EO18-33006 6. DIAG. TEST OPERATION 6.5 SENSOR SETTING MODE 6.5.5 Paper End Setting for Feed Gap Sensor Paper end setting should be performed after replacing the CPU PC board or changing the label to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 .0 A Press the [FEED] key three times. < 4> S E NS OR A D JU S TM EN T Press the [FEED] key Press the [PAUSE] key five times. and [RESTART] key at the same time. 4. 8V [ PE L EV EL .T ] The former value is displayed. Remove any paper from the sensor detecting area. Holding the [FEED] key or [RESTART] key down until an asterisk ( * ) is displayed. (More than 3 seconds.) Ex) [ PE L EV EL .T ] 4. 8V * Press the [PAUSE] (See NOTE.) Indicates the completion of adjustment . NOTE: Pressing the [PAUSE] key validates the sensor adjustment. The value of the sensor is displayed up to 5.0 V. 6-66 EO18-33006 6. DIAG. TEST OPERATION 6.6 RAM CLEAR MODE 6.6 RAM CLEAR MODE In RAM clear mode, various data written on the EEP-ROM can be initialized. There are two clear functions; Maintenance counter clear and parameter clear in the parameter setting mode. After referring to the following table specify and clear or initialize the data. ■ RAM Clear Mode Table Mode Name NO RAM CLEAR Function If you enter the RAM clear mode by mistake, specify this mode to escape from the RAM clear mode without executing RAM clear. MAINTE. COUNTER CLEAR After replacing the print head, cutter module, ribbon feed/rewind motor, solenoid and CPU PC Board, clear the maintenance counter. The following data will be cleared to zero. Confirmation can be made through the maintenance counter procedure in self test mode. (See NOTE 1 and 2.) Item Initial Value Media distance covered 0.0 km Print distance 0.0 km Cut count 0 time Head up and down count 0 time Ribbon motor driving time 0 hour Solenoid driving time 0 hour Take-up Motor driving time 0 hour RS-232C hardware error count 0 time System error count 0 time Momentary power failure count 0 time PARAMETER CLEAR This clear should be employed when initializing the following parameters to the settings before shipment. Confirmation can be made through the automatic diagnostic procedure in self test mode. (See NOTE 1 and 2.) Item Feed length fine adjustment (PC) Cut/strip position fine adjustment (PC) Back feed length fine adjustment (PC) Print tone fine adjustment (Thermal transfer) (PC) Print tone fine adjustment (Thermal direct) (PC) Ribbon motor drive voltage fine adjustment (Take-up) (PC) Ribbon motor drive voltage fine adjustment (Feed) (PC) Feed length fine adjustment (KEY) Cut/strip position fine adjustment (KEY) Back feed length fine adjustment (KEY) Print tone fine adjustment (Thermal transfer) (KEY) 6-67 Initial Value 0.0 mm 0.0 mm 0.0 mm 0 step 0 step 0 0 0.0 mm 0.0 mm 0.0 mm 0 step EO18-33006 6. DIAG. TEST OPERATION 6.6 RAM CLEAR MODE Function Mode Name PARAMETER CLEAR Item Print tone fine adjustment (Thermal direct) (KEY) Ribbon motor drive voltage fine adjustment (Take-up) (Key) Ribbon motor drive voltage fine adjustment (Feed) (Key) X axis fine adjustment Threshold manual fine adjustment for the black mark sensor Threshold manual fine adjustment for the feed gap sensor Character code selection Font zero selection Control code selection Ribbon type selection Strip wait status setting Baud rate Data length 0 0.0 mm 1.4 V 1.0 V PC-850 "0" (without slash) Auto. Trans. 1 QQ /JAType QP/JA Type XON/XOFF+READY/ QQ Type READY/BUSY DTR mode English English QP Type Transmission control mode 0 9600 bps 8 bits 7 bits 1 bit None EVEN QP/JA Type QP Type Stop bit Parity Initial Value 0 step BUSY mode Language Selection for LCD QP Type Message QQ Type Auto forward wait in cut mode Head up ON/OFF setting in cut mode Ribbon saving module selection Auto print head broken element check [FEED] key function selection Status response Label pitch Effective printing length Effective printing width Print type Sensor type OFF OFF OFF OFF feeds a piece of paper ON 76.2 mm 74.2 mm 170.6 mm Thermal Transfer Transmissive sensor (Feed gap sensor) Feed Speed 6-68 4 inch/sec. EO18-33006 6. DIAG. TEST OPERATION 6.6 RAM CLEAR MODE Function Mode Name Item PARAMETER CLEAR Issue mode Initial Value Standard (Batch printing without Cut) PC save automatic calling Kanji code EURO font code Web printer function selection Media Sensor Selection ON TYPE 1 B0H OFF Fixed Type NOTES: 1. Total media distance covered (TL FEED) and the adjustment value for the sensors cannot be cleared. 2. Data stored on the flash memory card cannot be cleared with this procedure. To clear data on the flash memory card, send the format command to initialize the card. For details, refer to the External Equipment Interface Specification. 3. For data to be cleared in the RAM clear mode, refer to the RAM clear mode table. 4. After RAM clear is performed, the threshold setting value will turn to the default (0). When using pre-printed labels, be sure to set the threshold after referring to the Owner's Manual. 6-69 EO18-33006 6. DIAG. TEST OPERATION 6.6 RAM CLEAR MODE 6.6.1 Maintenance Counter Clear Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 .0 A Press the [FEED] key four times. < 5> R A M CL EA R Press the [PAUSE] key. Press the [PAUSE] key. N O R A M CL EA R Press the [FEED] key. (or press the [RESTART] key twice.) Press the [FEED] M A I N T E C O U N T E R C L E A R key and [RESTART] key at Press the [PAUSE] key. the same time. C OM P L ET E Turn off the power (See NOTE 1) NOTE: 1. Confirm that “COMPLETE” is displayed, then turn the power off. 6-70 EO18-33006 6. DIAG. TEST OPERATION 6.6 RAM CLEAR MODE 6.6.2 Parameter Clear Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 .0 A Press the [FEED] key four times. < 5> RA M Press the [PAUSE] key. Press the [PAUSE] key. RA M N O CL EAR CL EAR Press the [FEED] key twice. (or press the [RESTART] key.) P AR AM ET ER CL EA R Press the [PAUSE] key. * ** Press the [FEED] key and [RESTART] key at the same time. Q P TY PE ** * Select type with the [FFED] key or [RESTART] key. Press the [PAUSE] key. QP: RAM clear for QP type QQ: RAM clear for QQ type JA: RAM clear for JA type Select the QP or QQ type. C OM PL ET E Turn off the power (See NOTE 1) NOTE: Confirm that “COMPLETE” is displayed, then turn the power off. 6-71 EO18-33006 (Revision Date: Apr. 25, 2002) 6.7 IP ADDRESS SETTING MODE 6. DIAG. TEST OPERATION 6.7 IP ADDRESS SETTING MODE Host IP Address, Printer IP Address, Gateway IP Address, SUBNET mask and Socket Port setting are available in this mode. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 .0 A Press the [FEED] key 5 times. Continued from B on the next page. < 6> I P A DD RE S S Press the [PAUSE] key. Select one item with the [FEED] key or [RESTART] key. A to set the socket port, go to the next page. H OS T IP HOST IP ADDRESS PRINTER IP ADDRESS GATEWAY IP ADDRESS SUBNET MASK SOCKET PORT A DD R ES S Press the [PAUSE] key. 0 00 . 0 00 .0 00 . 00 0 Enter each value with the [FEED] key and [RESTART] key. Pressing the [PAUSE] key after setting all values selects other item. Press the [FEED] and [RESTART] key at the same time. Pressing the [PAUSE] key allows you to set or change the value of the leftmost 3 digits. Each time the [PAUSE] key is pressed, the setting moves to the next 3 digits to the right. 0 00 . 0 00 .0 00 . 00 0 O 0 00 . 0 00 .0 00 . 00 0 O Press the [PAUSE] key. Press the [PAUSE] key. 0 00 . 0 00 .0 00 . 00 0 O [FEED] key: Pressing the [FEED] key one time is a -1 change, up to 0. (See NOTE.) [RESTART] key: Pressing the [RESTART] key one time is a +1 change up to 255. (See NOTE.) NOTES: 1. 0 to 255 are set into each IP address setting value. 2. The factory-set initials for each parameter setting are as follows: Parameter HOST IP ADDRESS PRINTER IP ADDRESS GATEWAY IP ADDRESS SUBNET MASK 0 00 . 0 00 .0 00 . 00 0 O Press the [PAUSE] key. Initial 192. 168. 10. 10 192. 168. 10. 20 0. 0. 0. 0 255. 255. 255. 0 6-72 EO18-33006 (Revision Date: Apr. 25, 2002) 6.7 IP ADDRESS SETTING MODE 6. DIAG. TEST OPERATION A S OC K E T Continued from A on the previous page. P O R T Socket communication port setting. Press the [PAUSE] key. P OR T OF F -- - - - Select "PORT ON" or "PORT OFF" with the [RESTART] key or [FEED] key. ON: OFF: P OR T A ON C0 80 0 0 When "PORT ON" is selected, a port number is displayed. Pressing the [PAUSE] key allows the port number setting. O Available Unavailable Press the [PAUSE] key. P OR T ON 0 80 0 0 O Enter the 5th digit of the port number with the [FEED] key or [RESTART] key. [FEED] key: Press the [PAUSE] key. P OR T ON 0 80 0 0 O Press the [PAUSE] key. P OR T ON 0 80 0 0 O Press the [PAUSE] key. B Pressing the [FEED] key on time causes a -1 change, up to 0. [RESTART] key: Pressing the [RESTART] key one time causes a +1 change, up to 9. Pressing the [PAUSE] key allows the 4th digit setting. Repeat this procedure unitl the 1st digit setting has been completed. After setting the 1st digit, press the [PAUSE] key to return the display to "<6>IP ADDRESS". Go to B on the previous page. 6-73 EO18-33006 (Revision Date: Apr. 25, 2002) 6.8 BASIC SETTING MODE 6. DIAG. TEST OPERATION 6.8 BASIC SETTING MODE Setting the BASIC specification and Trace specification to be enabled/disabled, and displaying the program file, data file, and area file are available in this mode. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG N OS T IC V 1. 1 Press the [FEED] key 6 times. Continued from < 7> B A M SI C C on the next page. S Press the [PAUSE] key. B AS I A C ENA BL E BASIC specification selection mode O A To browse the BASIC files or to select the trace specification, go to the next page. Press the [PAUSE] key. B AS I C O FF BASIC specification OFF O Press the [RESTART] or [FEED] key. B AS I C O N O BASIC OFF or BASIC ON is selected each time the [RESTART] or [FEED] key is pressed. BASIC specification ON Press the [PAUSE] key. NOTE: This function is available on the machine V.1.1 or later. 6-74 EO18-33006 (Revision Date: Apr. 25, 2002) 6.8 BASIC SETTING MODE 6. DIAG. TEST OPERATION A Continued from A on the previous page. Press the [RESTART] key. MA I NTEN A NC E F IL E BASIC File Browser B Press the [PAUSE] key. 0 O .B AS TA E ST C O Program File is displayed. Press the [RESTART] key. 0 1 T E ST .D AT O Data File is displayed. Data files in the BASIC file area are displayed each time the [RESTART] key is pressed. 0 O TA E ST. CB AS O Press the [PAUSE] key. C Go to C on the previous page. B Press the [RESTART] key. T R ACA E ET TI NG S C O Trace specification selection mode Press the [PAUSE] key. T R AC E O FF O Press the [RESTART] or [FEED] key. T R AC E O N O Press the [PAUSE] key. C Trace specification OFF TRACE OFF or TRACE ON is selected each time the [RESTART] or [FEED] key is pressed. Trace specification ON Trace specification selection is completed by pressing the [PAUSE] key. Go to C on the previous page. 6-75 EO18-33006 7. ON LINE OPERATION 7.1 RESET OPERATION 7. ON LINE OPERATION 7.1 RESET OPERATION This operation restores the printer to the initial status. • Sample operation Power On O N The printer is in stand-by or printing. L I NE Press the [PAUSE] key. The printer enters the pause state. P AU S E Press and hold the [RESTART] key for at least 3 seconds. < 1> R E SE T A reset menu is displayed. Press the [PAUSE] key. O N The printer is restored to the initial state. L I NE NOTES: 1. If the [RESTART] key is released within 3 seconds in the pause state, the printer will resume printing without displaying the reset menu. 2. If the [RESTART] key is released within 3 seconds in the error state, the printer will remain in error. However, in case of a communication error or command error, the printer will restore to the initial status. 7-1 EO18-33006 (Revision Date: Apr. 25, 2002) 7.2 Dump Mode 7. ON LINE OPERATION 7.2 Dump Mode Receive buffer data of RS-232C I/F, Centronics I/F, Network I/F, and BASIC Interpreter are dumped in this mode. Communication data and Network connection can be checked. Power On O N The printer is in stand-by or printing. LI NE Press the [PAUSE] key. The printer enters the pause state. P AU SE Press and hold the [RESTART] key for at least 3 seconds. A reset menu is displayed. < 1> RE SE T Press the [RESTART] key twice. A dump mode menu is displayed. < 3> DU MP M OD E Press the [PAUSE] key. B UF FE R R S -2 32 C Select receive buffer with the [FEED] key or [RESTART] key. BASIC 2: Press the [PAUSE] key. N OW RS-232C: NETWORK: CENTRO: BASIC 1: RS-232C receive buffer Network I/F receive buffer Centronics I/F receive buffer BASIC Interpreter (I/F Interpreter buffer) BASIC Interpreter (Interpreter Printer buffer) Receive buffer data is printed. After that, the display restores the dump mode menu. P RI NT IN G .. . 7-2 EO18-33006 (Revision Date: Apr. 25, 2002) 7.2 Dump Mode 7. ON LINE OPERATION Receive buffer data is printed on the following condition. ■ Sample Print [Print condition] • Print width: 4.2" • Sensor: No sensor • Print speed: 4"/sec. • Print method (Thermal transfer/Thermal direct) which is in used is applied. • 24-byte data is printed on one line. 53 43 24 3D 43 48 0A 00 1B 3A 2B 24 30 31 32 30 5E FF 01 0B 3C 2C 12 40 23 31 32 33 34 2C 31 2C 34 2C 41 0A 00 1B 20 45 89 00 30 30 30 31 2C 34 45 67 3B 2C 0A 00 0D 30 7B 3C FF 24 30 31 32 30 2E 9F 31 34 31 33 22 45 20 4F 3D 2C 21 22 23 24 2C 30 41 42 43 44 5B 21 26 73 06 13 4C 3F 32 33 67 32 4C 4A 50 12 33 34 35 36 2C 43 44 45 2C 0A 00 45 4C A4 BB 45 34 23 67 90 90 2C 34 35 36 37 2D 63 57 52 3B 79 97 56 5B 66 45 30 31 32 33 34 70 12 2C 34 53 76 5F D4 CC A3 26 78 35 70 7B 65 34 35 36 2C 40 0A 00 40 Feed direction Receive buffer size RS-232C: Centronics I/F: Network I/F: BASIC 1: BASIC 2: 10K bytes (427 lines) 10K bytes (427 lines) 8K bytes (342 lines) 4K bytes (171 lines) 4K bytes (171 lines) NOTE: When an error occurs on printing, an error message is displayed and the printing stops. Pressing [PAUSE] key releases the error and restores the display to “<3> DUMP MODE”, however an auto reissue is not performed after that. 7-3 EO18-33006 8. PROGRAM DOWN LOAD 8.1 OUTLINE OF FEATURES 8. PROGRAM DOWN LOAD This section provides step by step instructions on how to setup and download the firmware to the B-682 thermal printer. The firmware download will be made from a Personal Computer via the RS-232C interface and centronics interface of the printer. 8.1 OUTLINE OF FEATURES The software for performing the program download will allow the download of the Firmware (Boot Program, Application Program, and Character Generator) from the provided FDK. The software will be run on a standard PC and communication to the B-682 thermal printer will be via the RS-232C interface and the centronics interface. Firmware Download - The Boot Program, Application Program, and Character Generator are installed into the B-682 printer’s Flash memory prior to being shipped to the customer. However, if specications should change at a later date, this software will allow downloading firmware updates to the B-682 printer. 8.2 SOFTWARE INSTALLATION Before you can communicate from your PC to the B-682 printer, you must first copy the “Install Program for B-NX” from the two FDKs provided to the hard disk of your PC. Example SETUP DISK (1/2) Install Program for B-NX 25th June 1999 FMRM00XXXXX V001.001 Copyrigth 1999 TOSHIBA TEC CORPORATION All Rights Reserved Fig. 8-1 8.2.1 System Requirements System IBM Compatible PC running Windows 95® or Windows 98®. (Note: Windows 3.1 is not supported) Note: Windows 95 and Windows 98 are registered trademarks of the Microsoft Corporation. Installed memory of 16MB minimum (32MB recommended) Available Hard Disk space of 10MB Interface The RS-232C interface and centronics interface. 8-1 EO18-33006 8. PROGRAM DOWN LOAD 8.2 SOFTWARE INSTALLATION 8.2.2 Setup Setup Disk Make sure that you have all two diskettes available of the “Install Program for B-NX”. (Refer to the Fig. 8-1 in paragraph 8.2 on the preceding page). Installation Procedure 1. While running Windows 95 or Windows 98, insert Setup Disk (1/2) into the PC floppy drive. 2. Click on the START button then highlight RUN and click on RUN. 3. When the RUN display appears, as in Fig. 8-2, type in A:\SETUP and click on OK. Fig. 8-2 4. When requested, insert Setup Disk (2/2). Fig. 8-3 5. After all the files have been copied, the following message screen will automatically appear. Click on OK to continue. Fig. 8-4 8-2 EO18-33006 8. PROGRAM DOWN LOAD 8.2 SOFTWARE INSTALLATION 6. After click OK in the previous screen, the following message screen appears. Click on the button to accept the directory or change the directory if desired. Fig. 8-5 7. The following program group selection menu will appear. Click on the CONTINUE button. Fig. 8-6 8. When the install process is completed, the following screen display will appear. Click on the OK button to end the installation. Fig. 8-7 8-3 EO18-33006 (Revision Date: May 11, 2001) 8.3 FIRMWARE DOWNLOAD 8. PROGRAM DOWN LOAD 8.3 FIRMWARE DOWNLOAD The following paragraphs give the download procedure that the firmware is copied onto the PC hard disk before being transferred to the printer. First copy the download file (*.ROM) to the hard disk. If the file format of the file installed onto the FDK is “:.EXE”, double-click on it to decompress into “:.ROM” file. If it ever becomes necessary to upgrade the firmware in the B-682 printer you will be supplied with a floppy disk containing the latest firmware revision similar to that shown in Fig. 8-8 below. Firmware FDK (Main) Firmware FDK (Boot/CG) B-682-QQ/QP FIRMWARE(MAIN)V1.0 PROGRAM: N990624A. ROM 25th June 1999 FMRM0058201: BC00 V001.000 Copyrigth 1999 TOSHIBA TEC CORPORATION All Rights Reserved B-682-QQ/QP FIRMWARE(BOOT/CG)V1.0 BOOT: N990521A. ROM FMRM0058401: B200 C/G: BN-CG. ROM FMRM0051701: 2B00 V001.000 25th June 1999 Copyrigth 1999 TOSHIBA TEC CORPORATION All Rights Reserved Fig. 8-8 NOTES: 1. Check the current firmware version and checksum by performing the self-diagnostic printing in the System Mode. If the current firmware and checksum are equal to those you just try to download, do not perform a downloading. 2. Prior to program files copy connect the B-682 printer to your PC with the Centronics I/F cable. Cancel the network pass allocated to LPT 1 of the PC. Failure to do this will disable you from firmware download. 3. If the file format of the file installed into the FDK is "*.EXE", click it twice to decompress into "*.ROM" file. 1. Turn on the printer power by the following procedure. Power Off Turn on the power while holding down the [FEED] key and [PAUSE] key and [RESTART] key. D OW NL OA DE MOD ES ET A download mode menu is displayed. Select the download mode or download mode 2 at the right by pressing the [FEED] key or [RESTART] key. DOWNLOAD MODE DOWNLOAD MODE 2 8-4 EO18-33006 (Revision Date: May 11, 2001) 8.3 FIRMWARE DOWNLOAD 8. PROGRAM DOWN LOAD 2. Turn on the PC power and start up Windows. 3. Click on the START button to access the program menu. 4. Highlight “Programs” then highlight “TOSHIBA TEC” and click on B-NX Series Download Program as shown in the screen display of Fig. 8-9 below. Fig. 8-9 5. As soon as you click on B-NX series download program, the screen will change to the initial screen of the Program Loader as shown in Fig. 8-10 below. Fig. 8-10 8-5 EO18-33006 (Revision Date: May 11, 2001) 8.3 FIRMWARE DOWNLOAD 8. PROGRAM DOWN LOAD 6. Select the drive, directory, file name, extension, and applicable PC port for the firmware to be installed. (The following shows that C:\Program Files\TOSHIBA TEC\BNXDL\(N400310A.ROM will be downloaded by using LPT1 port.) Port selection COM1 COM2 LPT1 Drive selection Directory selection File name selection Extension selection Fig. 8-11 7. Through the following procedure, you can set the default device and pass. (1)Click on “Setting” menu on the upper left of the initial screen of the Program Loader. (2)After clicking on the “Open setting Menu” in the previous screen, the B-NX series Download Program setting display screen will appear. Fig. 8-12 8-6 EO18-33006 (Revision Date: May 11, 2001) 8.3 FIRMWARE DOWNLOAD 8. PROGRAM DOWN LOAD Setting the default pass 1) Click on the “search” button. 2) Highlight the desired directory. 3) Click on the “select” button. 4) To end the default pass setting, click on the OK button. The selected pass will be displayed as a default afterward. Fig. 8-13 Setting the default device 1) Highlight desired device. 2) To end the default device setting, click on the OK button. The selected device will be displayed as a default afterward. Fig. 8-14 NOTES: 1. Communication parameters for COM1 and COM2 are fixed as follows. Baud Rate: 9600 bps Parity: None Stop Bit: 1 bit 2. A device selection is possible on the main screen display of Fig. 8-11, however, that setting will be cleared when the screen is terminated. 8-7 EO18-33006 (Revision Date: May 11, 2001) 8.3 FIRMWARE DOWNLOAD 8. PROGRAM DOWN LOAD 8. Execution of Download to Printer (1)Highlight the file to be downloaded and click on the RUN button. Fig. 8-15 (2)The following screen will appear. Fig. 8-16 (3)Click on the Yes button to begin the download. At this time the LCD on the B-680 printer changes from “DOWN LOAD MODE” to “NOW LOADING...”. Fig. 8-17 NOTES: 1. If "NOW LOADING..." does not appear, finish the download program, turn the printer power off, then retry from Step 1). 2. When "NOW LOADING..." is displayed and the downloading is in progress, never turn the pritner power off or disconnect the cables. Even if a wrong file is downloaded by mistake, never stop downloading. After treminating the downloading, download the correct file. 8-8 EO18-33006 (Revision Date: May 11, 2001) 8.3 FIRMWARE DOWNLOAD 8. PROGRAM DOWN LOAD (4)After about 10 seconds the following screen indicating the firmware is downloaded will apper. Fig. 8-18 NOTES: 1. If an error occurs on the PC or printer in the middle of downloading, retry from connection of the printer to the PC. 2. If the PC hangs up or a power failure occurs, retry from connection of the printer to the PC. (5)When the firmware download is completed, the screen will be changed to the following. Fig. 8-19 8-9 EO18-33006 8. PROGRAM DOWN LOAD (Revision Date: May 11, 2001) 8.3 FIRMWARE DOWNLOAD (6)After a few seconds the LCD on the printer will change from “NOW LOADING...” to “ON LINE”. The printer will reboot automatically. NOTE: When the program install rate indicator on the PC returns to 0% after it reached 100%, and when the printer is in the ONLINE Mode, the downloading terminates successfully. After successful termination of the downloading, perform the following: • Turn the pritner power ON while pressing and holding the [FEED] and [PAUSE] keys to enter the System Mode. • Confirm that the correct version of the software is displayed on the LCD. • Perform a self-diagnostic printing and confirm that the correct version of the software has been downloaded. (7)Click on the END button to finish the download. NOTES: 1. Only download command is available on downloading. 2. In the "DOWNLOAD MODE", the firmware may not be downloaded from some kinds of PC. In this case, use the "DOWNLOAD MODE2". (Centronics Interface ACK-BUSY timing is different between "DOWNLOAD MODE" and "DOWNLOAD MODE2".) 8-10 ">
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Key features
- Thermal printing technology
- High print resolution
- Multiple print modes
- Cutter module (optional)
- Strip module (optional)
- PCMCIA PC Board (optional)
- Robust design
- Easy maintenance
Frequently asked questions
Disconnect the power cord. Open the right side and top covers. Turn the head lever counterclockwise to lift the print head. Remove the head fixing screw and pull out the print head. Disconnect the cables and remove the print head. Replace the print head in reverse order. Clear the maintenance counter and perform a test print.
After replacing the cutter unit, adjust the cutter guide plates to prevent paper jams. Attach cutter guide plate A so the fixed cutter is positioned 0.1-0.4 mm above the plate. Attach cutter guide plate B with 0.5 mm clearance between the two plates.
Lubricate the printer periodically, especially before parts become dry. Apply FLOIL G-488 to specified parts. The frequency of lubrication depends on how often the printer is used.