Oxygen MTB-X Owner's Manual
Oxygen MTB-X is an electric bicycle that combines pedal power with electric assist for a smooth and efficient ride. With a top speed of 15.5 mph and a range of up to 50 miles on a single charge, it's perfect for commuting, running errands, or exploring new trails. The 3 front and 8 rear gears provide a wide range of options for tackling different terrains, while the front and rear disc brakes ensure safe and controlled stopping.
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MODEL:-
MTB
-
X
White
BICYCLE SERIAL NUMBER:-
B B S
BATTERY SERIAL NUMBER:-
FW
DATATAG ID:-
Matte Black
Register your OXYGEN
Warranty online at oxygenbicycles.com/ support/register-a-bike
PURCHASE DATE:-
/ / 20
DAY MONTH YEAR
Register your DATATAG online at datatag.co.uk/cycle/validate.php
DATATAG ETCH NUMBER:-
2
IMPORTANT PLEASE READ THIS MANUAL FULLY BEFORE USE
For your safety and to ensure a long and trouble free life of your Oxygen bicycle, check the operation of brakes, lights, bell and gears, and check tyre pressures are correct.
Also check all fasteners, including quick release mechanisms, before every ride.
Thank you for purchasing an
OXYGEN
Electric Bicycle
With care and correct usage your bicycle will give many years of service.
Important
PLEASE CHARGE THE BATTERY
BEFORE FIRST USING THE BICYCLE
Even though the battery indicator will show charge this cannot be relied upon until the battery has had the initial full charge.
3
PACKAGE
CONTENTS
1 ELECTRIC BICYCLE
1 BATTERY with 2 Keys
1 BATTERY CHARGER with UK Mains Lead
1 MANUAL
1 WARRANTY CARD
1 DATATAG Regiistration Certificate
Contents
Parts Identification ............................................ PAGE 4
Battery Care & Charging ................................... PAGE 6
Using the Power Assistance ............................. PAGE 8
Programmable Functions .................................. PAGE 15
Cycle Computer Functions ............................... PAGE 20
Standard Bicycle Functions .............................. PAGE 22
Troubleshooting................................................. PAGE 25
Datatag ............................................................. PAGE 26
Maintenance Schedule ..................................... PAGE 28
Special Battery Features ..............................
PAGE 30
Warranty ........................................................... PAGE 32
Specifications ................................................... PAGE 34
Certificate of Conformity ................................... PAGE 35
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3 7 5 5 4
1 8
OPTIONAL HALF-
GRIP THROTTLE 6
9 10
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7
8
9
14
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5
6
3
4
1
2
PARTS IDENTIFICATION
We continually strive to ensure that we provide you with the best possible products, therefore
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE
LCD (Display)
Gear Selector (3 front)
Rear Brake Lever
Front Brake Lever
Motor Cutout Switch
Gear Selector (8 rear)
Bell
Gear Indicator
Battery Security Lock
Battery Power Switch
Battery Power Meter
Charging Socket
USB Power Socket
Fuse 30A
Battery
16
17
18
19
20
21
22
23
24
25
26
27
28
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30
Battery Serial Number
Suspension Adjuster
Seat Height Adjuster
Bicycle Serial Number
Forks Lockout Lever
Rear Hub Motor
8 Spd Shimano Gears
Motor Connector
3 Spd Chainwheel
Datatag Visible ID
Front Tyre 28 x 2.25
Front Disc Brake
Controller Box
Rear Tyre 28 x 2.25
Rear Disc Brake
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DISPLAY
POWER
SWITCH
1
SERIAL NUMBER
LABEL ON END OF
BATTERY
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14
LEFT SIDE VIEW
OF BATTERY
11 RIGHT SIDE VIEW
OF BATTERY
13
15
4
17 18 20
5
21 22 23 24
25
BOTTOM OF
SEAT TUBE
19
S/N 1234BBS567
26 27 28 29 30
BATTERY CARE & CHARGING
Your Oxygen Electric Bike uses a Lithium battery for it's power and the following points will directly affect battery life and performance.
Storage
Batteries do not like to be stored in very hot or very cold conditions or to be subject to conditions of high moisture. They also do not like to be left in a fully discharged state. If Lithium batteries are left flat for an extended period they may no longer be functional.
• Store your battery between 15º C and 25º C
For Your Safety in a dry area. (The conditions found in a normal domestic house).
• Keep battery away from children
• If your MTB-X is not in use for an extended period it is imperative that you charge the battery before storage and then charge the battery once a month to prevent deterioration.
Charging
Lithium batteries do not like to be left discharged.
It is good practice to recharge as soon as is reasonably possible after the battery goes flat.
We recommend charging after every ride, that way your electric bike is always ready for your next outing.
• Do not charge at temperatures below 0º C
• Do not dismantle
• Do not pierce or crush
• Do not immerse in liquid
• Do not expose to temperatures over 60ºC
• Do not short circuit the battery connections
• Do not leave unattended whilst charging
• Do not sleep near a battery that is charging
• Switch off the battery before charging, using switch located on the side of the battery.
• Battery can be charged on or off the bike.
• Always make sure the battery and charger are on a non-flammable, dry surface away
Failure to adhere to these
Battery Care instructions can allow the battery to deteriorate and may pose a serious risk of Fire from sources of heat, humidity and flammable materials.
Removing the Battery
• Do not cover the battery or charger whilst charging.
To remove the battery, turn off at the switch located on the side of the battery and then
• Only use the charger unlock by turning the key anti-clockwise to the supplied with your battery.
unlock position.
• Even if not in use recharge
Slide the battery upwards using the handle your battery a minimum of provided taking care to hold the battery firmly once a month.
and then lift away from the holder.
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Using the Charger
Two types of battery charger are used for the MTB-X. (Only one will be supplied). Both have a charge light which will display RED when charging and change to GREEN when the battery is charged.
The alternative type charger also has a second light which shows RED when mains power is applied.
• Ensure the battery is switched off.
• Plug the charging lead into the battery.
The charging lead plugs into the charging socket located beneath the rubber cover on the side of the battery casing. It can only be inserted one way.
• Plug the charger into the mains socket and switch on at the wall outlet.
• The lights on the charger will illuminate after a few seconds.
When charging is complete the RED charge light will change to GREEN. May take up to 6 hrs for flat battery.
• Once charged, switch off at the wall outlet and unplug.
• Disconnect the charging lead from the battery and replace the cover over the charging socket.
The battery does not have to be completely discharged before it is recharged. The
Lithium battery has no "memory" and therefore can be charged at any time. It is perfectly acceptable to recharge the battery after a short ride so that the battery is fully charged before the next ride.
IMPORTANT
Plug the charger into the battery before switching on at the mains.
Similarly, switch off at the mains before unplugging the charger from the battery.
DO NOT LEAVE PERMANENTLY
CONNECTED
NOTE: If the battery is charged and the charger left switched on for an extended period the alternative type charger will enter a low power state, indicated by both the RED and ORANGE/
GREEN LEDs flashing slowly.
Switch off and unplug as above.
Usage
Your OXYGEN Electric Bicycle can be used as a normal pedal cycle by simply not switching on the battery.
(or using in Zero
Assist - see below)
Display Information Areas
FUNCTION
TYPE
CYCLE
COMPUTER
ASSIST
LEVEL
8
Buttons
POWER
UP
DOWN
DATA AREA
/ASSIST LEVEL
BATTERY
STATUS
POWER
USAGE
Display Information Areas
ELECTRIC BICYCLE FUNCTIONS
Switching On
To use under electric power, switch on at the switch on the side of the battery, which will show blue when
ON, then press the POWER button on the handlebar LCD display for 2 seconds.
GLOWS BLUE
WHEN ON
Control Buttons
By means of the three buttons, MODE, UP and
DOWN, on the handlebar mounted display unit, the various functions of the power controller and
Cycle Computer can be utilised.
See the following sections for details.
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Switching Off
To turn off the LCD and the power to the bike, press and hold the POWER button for
2 seconds.
If the power is left on for an extended period and the bike is not used, then the power will automatically be turned off.
Battery Meter The LCD shows the charge remaining in the battery in the lower right of the display. The indicators will gradually go out as the battery power is used up. Refer to the table below for details.
BATTERY METER DISPLAYS THE CHARGE REMAINING IN THE BATTERY
SYMBOL
DISPLAYED
CHARGE
REMAINING
FLASHING
70 - 100%
50 - 70%
30 - 50%
15 - 30%
0 - 15%
BATTERY IS
EXHAUSTED AND
SHOULD BE
RECHARGED AS
SOON AS POSSIBLE
Display Backlighting - Night Mode
The LCD has a backlight for night time use. This is switched on by pressing and holding the UP button.
To turn the backlight off, again press and hold the UP button.
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Speed Display
The top right large digits will normally display the current speed of the bicycle. For the UK market this is set to show miles per hour
(MPH). The display is accurate to about 10% when the wheel size is correctly calibrated and the tyre inflated as per the manufacturers recommendations.
Power Usage
During normal use the display will also show the amount of power
(WATTS) being used by the motor.
This is shown in the lower right of the display.
Pedal Assistance
There are 5 levels of pedal assistance available from the motor.
Using the UP and DOWN buttons you can select from Level 2 (ECO), to Level 6 (BOOST). The motor will then be activated upon pedalling. There is a rotation sensor located near the crank which senses when the pedals are being used.
LEVEL
PEDAL ASSISTANCE FROM THE MOTOR
RANGE (up to) EXAMPLE OF USAGE
25 miles
28 miles
32 miles
Provides maximum power when negotiating hills and head winds.
Great when needing to simply get from
A to B as fast as possible.
Great for commuting to work.
Normal Use Mode.
These are the levels to use for everyday cycling. Gives good performance whilst maximising usable range per charge.
Best for Leisure Use.
40 miles
50 miles
Use these lower power levels when negotiating busy cycle paths and crowded areas. Also use when setting off and gradually increase through the levels for a smoother performance.
Ideal for negotiating obstacles.
Please remember that the above values are provided as a guide.
Due to manufacturing tolerances the performance may vary.
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Weather and terrain will affect the performance. In hilly areas, or when the bike is heavily loaded, there will be a significant increase in the power used from the battery and hence the range will decrease accordingly. A lightly loaded bike will achieve higher performance levels. (These results were obtained by test riders in optimal conditions - 75kg rider, level ground, no wind).
The MTB-X, by its very nature as an off-road model, is likely to exhibit much lower distances when used on rough terrain and trails. With significant loadings and steeper hills it is wise to keep an eye on the battery meter during your ride.
LEVEL
THROTTLE CONTROL OF THE MOTOR
PERFORMANCE
Variable
Power
Delivery
EXAMPLE OF USAGE
In this mode the power will be controlled by the throttle alone, (where fitted) and the pedal rotation sensor will be turned off.
NO MODE DISPLAY
Great for everyday use when you want exercise, help is only a quick twist away.
No Assistance - Normal Pedal Bicycle
If the assistance level is set to ZERO, then the motor will not be turned on. Your Oxygen MTB-X will now act and feel like a normal bicycle. This is useful when you are feeling fit at the start of a journey or using your bike for exercise purposes. Power is still only a button press away.
Assisted Walking Mode (PUS)
Your Oxygen MTB-X has a Walk Assist
Mode. This is designed to propel the bike under power at a low speed of 6 km/h (4
MPH) and is ideal to help you when pushing the bike up steep hills. It is not designed for prolonged use or whilst riding.
THEN HOLD
BS EN15194 Compliance
The Oxygen MTB-X is compliant with BS EN15194.
For the British market, the addition of a throttle control has rendered this not compliant in some countries.
● You are recommended to seek advice from the relevant authorities in the country you are visiting before travelling.
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Programmable Functions
As delivered the MTB-X is set up to use straight away in the most popular configuration, but there are a number of functions which can be tailored to suit the individual rider. These are user set as per the following sections.
User Settings
To enter the User Settings press and hold the UP (+) and DOWN (-) buttons together for 2 seconds.
Press the Mode (M) button to select the desired function and use the Up and
DOWN buttons again to select the required value. A long press of the Mode button will activate the setting and return to normal bike display .
TOGETHER
Four settings are available to the user:-
1.
Trip Clear
2.
Backlight Level
3.
Wheel Size
4.
Maximum Speed
When in the settings mode the display will show SET in the bottom right of the display.
Use of these settings is explained on the following pages.
Resetting the Trip
To reset the TRIP Distance and Trip Time at the start of a journey, simply press and hold the UP and DOWN buttons simultaneously, and hold for 2 seconds.
Average Speed and Maximum Speed reset automatically on power down.
TOGETHER
TO CONFIRM RESET
The display will now change to the next settings mode
The Odometer distance displays the total distance travelled by the bicycle since leaving the factory and cannot be reset.
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Backlight Contrast
The backlight of the display can be set to one of three values. level
3 is the brightest, level 2 medium and level 1 is the lowest setting.
Adjust to suit for night time riding.
To change the level use the UP and
DOWN buttons. The display will show the level at the top right of the display.
OR
When the desired level is reached, press the MODE button to accept and move to the next settings menu.
TO CONFIRM SETTING
The display will now change to the next settings mode
Wheel Size
This menu is for setting the size of the wheel and tyre combination so that the speed disaplay is accurate.
If you change the tyres then it may be necessary to change this value.
The 27.5 x 2.10" tyres fitted to the MTB-X as supplied require a setting of 26 in
Replacement tyres may require a setting of 700c or 28 in for best accuracy.
DEFAULT
OR
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TO CONFIRM SETTING
The display will now change to the next settings mode
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Maximum Speed
The maximum speed of the bike when under power can be set lower than that supplied. The readings are in km/h and can be set in the range as below. This is useful if you want to limit the assistance power for novice or cautious riders.
OR
Valid values are from 12 to
25 km/h ( 7.5 to 15.5 mph).
TO CONFIRM SETTING
The display will now return to the first settings mode (Trip Clear)
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19
20
21
22 km/h MPH
12
13
14
15
7.5
8.0
8.7
9.3
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24
25
14.3
14.9
15.5
9.9
10.6
11.2
11.8
12.4
13.0
13.7
PLEASE NOTE:
The maximum speed has been set internally during manufacture to 25 km/h (15.5 mph) as per the EU and UK legal requirements.
SETTING VALUES ABOVE 25 WILL HAVE NO EFFECT
TO EXIT
SETTINGS
The changes you made in the four screens will be saved and the display will return to normal operating mode
THIS ACTION CAN BE PERFORMED FROM ANY OF THE SETTINGS SCREENS
CYCLE COMPUTER
The MTB-X has useful Cycle Computer functions built in. There is a built in sensor and pickup located in the rear hub which activates the speed and distance readings.
Initial Display (SPEED)
When first turned on the display shows the
Speed (in MPH) in the top right.
The assistance level
(PAS) is set to the lowest level, (1 ECO).
Display Sequence
To change the display to show the Average Speed, simply press the MODE button. Repeat to show the other available functions as shown below. The display will eventually return to SPEED display.
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Current Speed in MPH
Average Speed since last reset
21
Trip Time since last reset
Maximum Speed since last reset
Trip Distance in Miles
Total Distance in Miles
(Cannot be reset)
STANDARD BICYCLE FUNCTIONS
Gears
The MTB-X is provided with 24 speed Shimano Altus gears. To change gear you use the right and left handlebar mounted Quick
Shift selectors.
The left side controls the three chainwheel gears and the right side controls the eight rear wheel cassette gears. Lower numbers relate to lower gear ratios. An indicator window shows the selected gear.
SQUEEZE to change UP
To increase the gear simply pull/squeeze the upper lever with your index finger.
To decrease the gear push the lower lever away from you with your thumb.
You must be pedalling forwards as you change gears.
PUSH to change DOWN
Suspension
The MTB-X is provided with front suspension forks and a rear "floating" arm.
The forks can be "locked" to provide a firm ride by use of the locking lever on top of the right fork.
The rear suspension is adjustable by use of the rotating collar at the top of the coil spring. Tightening the spring tension,
(compressing it to make it shorter), will stiffen up the suspension.
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Braking
To stop, release the throttle and pull the brake levers. The MTB-X is fitted with disk brakes.
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Bell
A bell is incorporated into the left hand (rear) brake lever. It is designed to be operated with the left index finger.
BELL lever
Side Stand
To put the bicycle on its stand:-
1) While holding the bicycle upright, push the stand downwards to its full extent.
2) Lean the bicycle over onto the stand.
Make sure bicycle is on solid ground.
Do not sit on the bicycle whilst the stand is down. It is designed to take the weight of the bicycle and not the additional weight of the rider.
All other operation of your Oxygen Electric Bike is as per a normal pedal cycle.
Quick Release fittings for Seat Height Adjustment
With the locking lever in the loose position, tighten the nut until finger tight. The final tightening is done by moving the lever to the locked position. To undo move the lever to the loose position to enable height adjustment.
Loose
Locked
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TROUBLESHOOTING
Diagnostic Error Messages
The display can also show diagnostic information in the event of a malfunction.
If an error occurs the display will show a code as in the example shown. Make a note of the error number and turn off the bicycle power at both the LCD and the battery switch. After 2 minutes turn on the power again. If the code re-occurs contact your dealer for assistance.
Datatag is fitted as standard to your Oxygen MTB-X
Electric Bike
We believe that there are many advantages to having the system fitted. Our customers often worry about the possibility of theft and
Datatag has a proven track record as a deterrent. There are other benefits too, including cheaper insurance as major insurers offer reduced premiums for Datatagged bikes.
How it Works
Datatag UV “Stealth” PRO Cycle System including Datadots ®
The Datatag UV “Stealth” PRO Cycle System is ideal for Oxygen
Electric Bicycles and is a Police Preferred Crime Prevention
Product. The system protects your bicycle frame, forks and battery, plus the Datadots® are used to mark many of your electric and non-electric cycle components. The system includes the following state-of-the-art technology:
“Stealth” UV Etching
The system contains 3 UV “Stealth” Etches to permanently mark the frame, forks and battery.
The unique, almost invisible UV etching system, forms a major part of the risk deterrent and subsequent identification. These “stealth”
UV etches don’t visibly mark your cycle paintwork!
Ultimate TE Label
The specially designed Datatag tamper evident labels contain a unique cycle identification number and QR code.
They warn off any potential thieves and are both attractive and impossible to remove without damage.
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A quick scan of the QR code displays the
Make & Model of the bike but does not display any personal information. Police can obtain further information via their linked PNC systems.
Datadots ®
A superior microdot identification system developed for ease of use. The Datadots ® can be applied to any surface, and we have chosen strategic places on major components, thus making it virtually impossible for the criminals to locate and remove them all.
You must remember to register your Datatag as soon as possible, preferably within 48 hours of purchasing your bike.
Register your Datatag
Visit www.datatag.co.uk/cycle and look for the PRO Cycle
System Registration button.
If you do not have internet access, speak to your dealer for help with registration.
You will need the two codes printed on the Datatag Registration
Certificate included with your bike. The Unique Cycle Visible ID
Number, found on the label attached to your frame, and the
Datatag Stealth Etch Code marked on the frame, forks and battery.
(Only visible in UV light). You also need the bike Serial Number.
This is a separate registration system to our Oxygen Bike Warranty
Registration.
MAINTAINANCE SCHEDULE
Maintaining your bicycle ensures you’ll get the most out of every ride and out of the entire life of your Oxygen electric bike. How much of your bike’s maintenance you can do yourself will depend on your knowledge, skill, experience and whether you have the necessary tools for the job.
Beyond this manual, it is good to consult your Oxygen dealer for advice if you are at all unsure about any of the procedures described. Normal maintenance is not covered under the warranty and this service may be chargeable.
Before every ride
● Mechanical safety checks, (see notes on page 2). Use a fully charged battery. Visual inspection for damage.
After every ride (or WEEKLY)
● Clean the bike, including chain rings and sprocket. Clean and lightly oil the chain and gears.
● This must be carried out after every ride in dusty, marine or winter conditions due to the salt laden atmosphere.
Every 20 - 30 hours of riding (or MONTHLY if sooner)
● Squeeze the brakes and rock the bike to check for any looseness of the headset or brake mechanisms with each forward or backward movement. If any are loose, have your dealer check it.
● Lift the front wheel and turn handlebars left and right to check for tightness of steering. If tightness is detected it may be necessary to lubricate bearings and/or adjust the headset.
● Check and adjust the brakes, replace if worn out.
● Squeeze spokes in adjoining pairs between your thumb and index finger.
They all should have the same tension. Have your dealer re-spoke or true the wheel if necessary.
● Check cables for rust, kinks and fraying, have your dealer replace them if necessary.
● Check bottom bracket for play and adjust if necessary.
● Check wheel bearings for play and adjust/lubricate if necessary
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After 3,000 miles (5,000 km) (or YEARLY if sooner)
● Hub motor and general inspection
We recommend you arrange to have a thorough inspection of your bicycle by an
Oxygen dealer. This includes opening up the hub motor to inspect and lubricate the gears.
Tyre Pressures
The tyres should be pumped up to within the range stated on the sidewall. This should be regularly checked as running with the correct pressures will ensure maximum range from the battery.
Repairing a punctured tyre
If you have a punctured tyre, we recommend that you get a specialist to carry out the repairs. You can always of course consult a specialist and carry out the repairs on your own if you are confident that you have the necessary skills.
As there are no electronic components on the front wheel, its removal follows standard procedures as with normal bicycles.
Removing the Rear Wheel
If you need to remove the rear wheel, for example, to replace the rear tyre, then the motor can be unplugged to aid disassembly.
The plug is located on the lower rear arm of the frame as shown, (Left).
MOTOR
PLUG
Remember to ensure that the cable is suitably secured to the bicycle frame upon re-assembly.
Take care when re-assembling the plug to ensure that the two arrows are aligned correctly.
Be mindful of the assembly sequence of washers, nuts and spacers.
SPECIAL BATTERY FEATURES
Battery Meter
The battery has a useful meter located on the right side. This is handy when the battery is not fitted to the bicycle as it gives an indication of resting charge level.
To operate the meter, press and hold the power check button and the LEDs will light to show an approximation of the remaining charge in the battery.
The Battery Switch, (located on the right side of the battery), must be switched to the ON position to operate the meter. The switch illuminates in blue when the power is on.
60% to 100%
Charged
30% to 60%
Charged
10% to 30%
Charged below 10%
Charged
Resting Charge Level is only an indication of power in the battery at rest.
A more accurate indication is given on the handlebar mounted display when the bike is under load.
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Battery Fuse
If the battery will not operate or charge correctly, firstly switch off the battery and check the battery fuse (rated 30A) located on the side of the battery beneath the rubber cover. Use a small screwdriver to lever out the cover if necessary.
Battery Fuse
30A Blade Type
(Automotive)
Battery USB Socket
On the right side of the battery, next to the charging socket, is located a standard USB socket. This can be used as a power supply for small USB powered devices such as mobile phones and cameras. It is primarily intended as an emergency power supply should your devices on-board battery run low. It is not designed for long term usage as a power supply.
To use the socket, lift up the rubber cover and plug in the USB lead then turn on the main battery power switch. Ensure that the power is switched off before unplugging the USB lead.
Note:
This is an output source and should not be connected to a
USB charger.
Please consider the environment before disposing of any part of your
Oxygen Electric Bike.
The Battery Pack contains
Lithium and Special
Consideration should be given to its safe disposal.
Your Local Authority should have the necessary facilities in place.
If you prefer you may take your original battery to Oxygen for recycling.
Never dispose of batteries in a fire or subject to puncture or crushing.
WARRANTY CONDITIONS
The following warranty conditions are in addition to your legal rights.
Requirements for Warranty
As the suppliers, we guarantee against possible material or construction defects.
Provided the following conditions are satisfied :
● Please retain your receipt as this is your proof of purchase and entitlement to Warranty. The guarantee starts on the date of purchase.
● Warranty is non transferable and applies only to the original owner.
● The Frame of your new Oxygen MTB-X is guaranteed for 3 years from date of purchase.
● The Motor and Electronics are guaranteed for 2 years from date of purchase.
● Other main cycle parts have a warranty of 1 year.
● The battery is covered for 1 year as standard. (Extension available).
Exclusions from Warranty
● When the bicycle is used negligently or results in damage due to traffic accident.
● Damage ascribed to normal wear and tear.
● Poor maintenance, or modifications that no longer complies with regulations or original technical specifications.
● Damage due to external causes.
● The bicycle is put up for hire.
● The battery pack is used incorrectly or tampered with. This also applies during charging.
● Compensatory costs arising from damages or accidents.
● Cost incurred by loss of the bicycle’s usage.
Brake blocks/pads, tyres, lights and cables etc. are considered as consumables and replacements are available from Oxygen or may be obtained from your local cycle shop.
In the event of a Warranty claim
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● In the event of warranty repairs becoming necessary you should return your bicycle to your Authorised Oxygen Dealer, (where you originally purchased your MTB-X).
● Original defective parts that are sent to the manufacturer for assessment will be replaced by the same or equal value part.
● Delivery and collection charges are not included. These are borne by the owner.
● Oxygen Electric Bikes Limited exclusively makes the decision whether or not the warranty applies.
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Battery Warranty Terms & Conditions
1. Warranty is void if Warranty Label is removed or tampered with.
**
2. Owner must ensure that battery is not left in a fully discharged state.
**
3. Battery must only be charged with the charger supplied.
**
4. Battery must be put on charge and charged fully at least once per calendar month, even if the bike is not used.
**
5. Warranty is not transferrable.
6. In the unlikely event of a battery failure, the battery must be returned to
Oxygen for testing. If upon testing it is found that the above conditions have not been met then the warranty will not apply and the cost of replacement and carriage will be payable by the Customer. If the battery is found to be defective and the warranty conditions have been met, then a replacement will be provided and the remaining term of the original warranty will apply. (The replacement may be a new or refurbished battery at the discretion of Oxygen Electric Bikes Limited.)
Warranty Upgrade Offer
Register your bike for a free upgrade to 2 year battery warranty (Subject to Terms & Conditions).
Extended Battery Warranty Terms & Conditions
A free upgrade to a 2 year battery warranty is offered for purchasers registering their Oxygen MTB-X. This is in addition to the standard warranty listed in the manual.
This offer is only valid if the Warranty Registration is completed and returned to OXYGEN within 28 days of purchase.
This offer applies to FW serial numbered batteries only.
(Those bearing a pair of FW type warranty labels).
** Important Notice
Inside most of our batteries there is a data recorder built in to the battery management system (BMS). This data recorder, when coupled to our computer software system, records the following information:a) The total number of times the battery has been charged.
b) The maximum interval between charges (Days).
c) The number of days since the last charge.
This information will be used when deciding the validity of a warranty claim.
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Technical Specification MTB X
35
www.oxygenbicycles.com
Oxygen Electric Bikes Limited
Goldthorpe Industrial Estate
Commercial Road
Goldthorpe
South Yorkshire
S63 9BL
Phone: 01709 886677
----- USER MANUAL MTB-X - ISSUE 1 - ©2015 Oxygen Electric Bikes Limited -----

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