NETGEAR WNDR3700 v4 wireless router User Manual

NETGEAR WNDR3700 v4 wireless router User Manual
Add to My manuals

Below you will find brief information for wireless router WNDR3700v4. The wireless router WNDR3700v4 is a dual-band gigabit router that provides fast and secure access to the Internet over a high-speed digital subscriber line (DSL). It is compatible with all major DSL Internet service providers, lets you block unsafe Internet content and applications, and protects the devices that you connect to your home network.

advertisement

Assistant Bot

Need help? Our chatbot has already read the manual and is ready to assist you. Feel free to ask any questions about the device, but providing details will make the conversation more productive.

NETGEAR WNDR3700v4 User Manual | Manualzz

N600 Wireless Dual Band Gigabit

Router WNDR3700v4

User Manual

October 2015

202-11005-08

350 East Plumeria Drive

San Jose, CA 95134

USA

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Support

Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Conformity

For the current EU Declaration of Conformity, visit

http://kb.netgear.com/app/answers/detail/a_id/11621.

Compliance

For regulatory compliance information, visit

http://www.netgear.com/about/regulatory

.

See the regulatory compliance document before connecting the power supply.

Trademarks

© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

2

Contents

Chapter 1 Hardware Setup

Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Attach the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Verify the Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 2 Getting Started with NETGEAR genie

Router Setup Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Gather ISP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Wireless Devices and Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Types of Logins and Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Use NETGEAR genie after Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Dashboard (Basic Home Screen). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Join Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Manual Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Wi-Fi Protected Setup (WPS) Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

NETGEAR genie App and Mobile genie App. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Chapter 3 NETGEAR genie Basic Settings

Basic Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Internet Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Internet Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Attached Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

ReadySHARE Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Wireless Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Change WPA Security Option and Password . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Guest Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Guest Network Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

3

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Chapter 4 NETGEAR genie Advanced Home

NETGEAR genie Advanced Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

WAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

LAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Use the Router as a DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Address Reservation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Optimize Internet Gaming with Upstream QoS . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Create a QoS Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Create a QoS Policy for Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Create a QoS Policy for Online Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Create a QoS Policy for a Router’s Ethernet LAN Port . . . . . . . . . . . . . . . . . . 48

Create a QoS Policy for a MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Edit or Delete an Existing QoS Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Wi-Fi Multimedia Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Chapter 5 Storage

ReadySHARE Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

File-Sharing Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Storage Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Add or Edit a Network Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Storage Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Specify Approved USB Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Connect to the USB Drive from a Remote Computer . . . . . . . . . . . . . . . . . . . . . 62

Access the Router USB Drive Remotely Using FTP. . . . . . . . . . . . . . . . . . . . . . . . 62

Chapter 6 Security

Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Block Services (Port Filtering). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Chapter 7 Administration

Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

View Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Wireless Settings (2.4 GHz and 5 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

4

N600 Wireless Dual Band Gigabit Router WNDR3700v4

View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . . . . . . . 75

Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Set Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Password Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Chapter 8 Advanced Settings

Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Restrict Wireless Access by MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Wireless AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Wireless Repeating Function (WDS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Set Up a Repeater Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Port Forwarding and Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Remote Computer Access Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Port Triggering to Open Incoming Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Port Forwarding to Permit External Host Communications . . . . . . . . . . . . . . 89

How Port Forwarding Differs from Port Triggering. . . . . . . . . . . . . . . . . . . . . 90

Set Up Port Forwarding to Local Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Edit or Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

USB Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Universal Plug and Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Auto Detect Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Auto Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

6to4 Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Pass Through . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Fixed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Chapter 9 Troubleshooting

Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

5

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Internet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Wireless 2.4 GHz and 5 GHz LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Appendix A Supplemental Information

Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

6

1.

Hardware Setup

G e t t i n g to k n o w yo u r ro u te r

1

The N600 Wireless Dual Band Gigabit Router WNDR3700v4 provides an easy and secure way to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL). It is compatible with all major DSL Internet service providers, lets you block unsafe Internet content and applications, and protects the devices (computers, gaming consoles, and so on) that you connect to your home network.

If you have not already set up your new router using the installation guide that comes in the box,

this chapter walks you through the hardware setup.

Chapter 2, Getting Started with NETGEAR genie

, explains how to set up your Internet connection.

This chapter contains the following sections:

Unpack Your Router

Hardware Features

Attach the Stand

Position Your Router

Cable Your Router

Verify the Cabling

For information about ReadySHARE features in your product, see

Chapter 5, Storage

, and visit

www.netgear.com/readyshare

.

For more information about the topics covered in this manual, visit the support website at

http://support.netgear.com

.

7

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Unpack Your Router

Your box should contain the following items:

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Router stand

AC power adapter (plug varies by region)

Category 5E (Cat 5E) Ethernet cable

Resource CD

Installation guide with cabling and router setup instructions

Hardware Features

Before you cable your router, take a moment to become familiar with the label and the front and back panels. Pay particular attention to the LEDs on the front panel.

Front Panel

The router front panel has the status LEDs and icons shown in the figure. The Wireless and

WPS icons are buttons.

Power

Internet

2.4 GHz

5 GHz

LAN Ports

(1–4)

Figure 1. Front panel LEDs and icons

USB

Wireless

WPS

Hardware Setup

8

N600 Wireless Dual Band Gigabit Router WNDR3700v4

The following table describes the LEDs, icons, and buttons on the front panel from left to right.

Icon

Power

Internet

Description

Solid amber. The unit is starting up after being powered on.

Solid green. The router is ready to use

Off. Power is not supplied to the router.

Blinking green. The firmware is corrupted. Visit

www.netgear.com/support

.

Blinking amber. The firmware is upgrading, or the Restore Factory Settings button was pressed.

Solid green. An IP address has been received; the routerready to transmit data.

Solid amber. The Ethernet cable connection to the modem has been detected.

Off. No Ethernet cable is connected to the modem.

2.4 GHz

5 GHz

LAN

USB

Solid green. The 2.4-GHz wireless radio is operating.

Off. The 2.4-GHz wireless radio is off.

Solid blue. The 5-GHz wireless radio is operating.

Off. The 5-GHz wireless radio is off.

Solid green. The LAN port has detected a 1 Gbps link with an attached device.

Solid amber. The LAN port has detected a 10/100 Mbps link with an attached device.

Off. No link is detected on this port.

Solid green. The router has accepted the USB device.

Blinking green. The USB device is in use.

Off. No USB device is connected, or the Safely Remove USB Drive button has been clicked and it is now safe to remove the attached USB device.

Wireless button

Pressing this button for over one second turns on and off the wireless radios.

On. The 2.4-GHz and 5-GHz wireless radios are on.

Off. The 2.4-GHz and 5-GHz wireless radios are off, and the 2.4 GHz and 5 GHz

LEDs are off.

WPS button Pressing this button allows you to use Wi-Fi Protected Setup (WPS) to add a wireless device or computer to your network (see

Wi-Fi Protected Setup (WPS) Method

on page 19. The WPS LED blinks for 2 minutes during this process.

Hardware Setup

9

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Back Panel

The back panel has the On/Off button and port connections as shown in the figure.

USB port

Power input

Four Ethernet WAN port On/Off button

LAN ports

Figure 2. Back panel

Label

The label on the bottom of the router shows the Restore Factory Settings button, login information, MAC address, and serial number.

Login user name and default pasword

Serial number

Restore Factory Settings

Figure 3. Label on router bottom

WiFi Network Name (SSID) nd Network Key (Password)

MAC address

See

Factory Settings

on page 116 for information about restoring factory settings.

Hardware Setup

10

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Attach the Stand

For optimal wireless network performance, use the stand (included in the package) to position your router upright.

1.

Orient your router vertically.

2.

Insert the tabs of the stand into the slots on the bottom of your router as shown.

Place your router in a suitable area for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers).

Position Your Router

The router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range. For best results, place your router:

Near the center of the area where your computers and other devices operate, and preferably within line of sight to your wireless devices.

So it is accessible to an AC power outlet and near Ethernet cables for wired computers.

In an elevated location such as a high shelf, keeping the number of walls and ceilings between the router and your other devices to a minimum.

Hardware Setup

11

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Away from electrical devices that are potential sources of interference, such as ceiling fans, home security systems, microwaves, computers, or the base of a cordless phone or

2.4-GHz cordless phone.

Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal.

With the antennas in a vertical position to provide the best side-to-side coverage or in a horizontal position to provide the best up-and-down coverage, as applicable.

Cable Your Router

The installation guide that came in the box has a cabling diagram on the first page. This section walks you through cabling with detailed illustrations.

1.

Connect the router, the computer, and the modem.

2.

Turn off and unplug the modem. If your modem has a backup battery, remove it as well.

DSL or cable

Modem

Internet

3.

Locate the Ethernet cable (1) that connects your computer to the modem.

1

2

Hardware Setup

12

N600 Wireless Dual Band Gigabit Router WNDR3700v4

4.

Disconnect the cable from the modem (2). You will connect it to the router later.

5.

Locate the Ethernet cable that came with the NETGEAR product. Securely insert that

Ethernet cable into your modem and into the Internet port of the router (3).

3

6.

Locate the cable you removed from the modem in step 2. Securely insert that cable (4) into a LAN port on the router such as LAN port 1.

4

7.

Your network cables are connected, and you are ready to start your network. It is important that you start your network in the correct sequence (first power on the modem, and after it finishes starting up, power on the router).

Verify the Cabling

Verify that your router is cabled correctly by checking the router LEDs. Turn on the router by pressing the On/Off button on the back.

The Power LED lights amber when the router is turned on.

The LAN port LEDs light green for each computer that is cabled to the router.

The 2.4 GHz N/G-Band LED is lit, and the 5.0 GHz N-Band LED is lit.

The Internet LED is lit. If it is not, make sure that the Ethernet cable is securely attached to the router Internet port and the modem, and that the modem is powered on.

Hardware Setup

13

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Verify that the LAN LEDs (1 through 4) are lit for any computers cabled to the router by an Ethernet cable.

Hardware Setup

14

2.

Getting Started with NETGEAR genie

Co n n e c t i n g t h e ro u te r

This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter.

This chapter contains the following sections:

Router Setup Preparation

Types of Logins and Access

Use NETGEAR genie after Installation

Upgrade the Firmware

Dashboard (Basic Home Screen)

Join Your Wireless Network

NETGEAR genie App and Mobile genie App

2

15

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Router Setup Preparation

You can allow NETGEAR genie to automatically set up your router, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.

Use Standard TCP/IP Properties for DHCP

If you set up your computer to use a static IP address, you need to change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Consult the documentation that came with your computer or operating system for instructions about how to do this.

Gather ISP Information

If you have DSL broadband service, you might need the following information to set up your router and to check that your Internet configuration is correct. Your Internet service provider

(ISP) should have provided you with all of the information needed to connect to the Internet. If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in.

Make sure that you have the following information:

The ISP configuration information for your DSL account

ISP login name and password

Fixed or static IP address settings (special deployment by ISP; this is rare)

Wireless Devices and Security Settings

Make sure that the wireless device or computer that you are using supports WPA or WPA2 wireless security, which is the wireless security supported by the router.

Types of Logins and Access

Different types of logins have different purposes: It is important that you understand the difference so that you know which login to use when.

Router login logs you in to the router interface from NETGEAR genie. See

Use

NETGEAR genie after Installation

on page 17 for details about this login.

ISP login logs you in to your Internet service. Your service provider has provided you with this login information, typically in a letter. If you cannot find this login information, contact your service provider.

WiFi password. The preset SSID (WiFi network name) and preset WiFi password for your router are unique. This information is on the label on the bottom of your router.

Getting Started with NETGEAR genie

16

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Use NETGEAR genie after Installation

When you first set up your router, NETGEAR genie automatically starts when you launch an

Internet browser on a computer that is connected to the router. You can use NETGEAR genie again if you want to view or change settings for the router.

1.

Launch your browser from a computer or wireless device that is connected to the router.

2.

Enter http://www.routerlogin.net in the web browser address bar.

A login window displays.

admin

********

3.

Enter admin for the router user name and password for the router password, both in lowercase letters.

Note:

The router user name and password are different from the user name and password for logging in to your Internet connection. See

Types of

Logins and Access

on page 16 for more information.

Upgrade the Firmware

When you set up your router and are connected to the Internet, the router automatically checks for you to see if newer firmware is available. If it is, a message is displayed on the top

of the screen. See

Upgrade the Firmware

on page 70 for more information about upgrading

firmware.

Click the message when it shows up, and click Yes to upgrade the router with the latest firmware. After the upgrade, the router restarts automatically.

CAUTION:

Do not try to go online, turn off the router, shut down the computer, or do anything else to the router until the router finishes restarting and the

Power LED has stopped blinking for several seconds.

Getting Started with NETGEAR genie

17

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Dashboard (Basic Home Screen)

The Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the six sections of the dashboard to view more detailed information. The left column has the menus. You can use the Advanced tab to access more menus and screens.

Language

Menus

(Click the

Advanced tab to view more)

Dashboard

(Click to view details)

Help

Figure 4. Basic Home screen with dashboard, language, and online help

Home. This dashboard screen displays when you log in to the router.

Internet. Set, update, and check the ISP settings of your router.

Wireless. View or change the wireless settings for your router.

Attached Devices. View the devices connected to your network.

Parental Controls. Download and set up parental controls to prevent objectionable content from reaching your computers.

ReadySHARE. Manage storage on USB devices that you connect to the router USB drive.

Guest Network. Set up a guest network to allow visitors to use your router’s Internet connection.

Advanced tab. Set the router up for unique situations such as when remote access by IP or by domain name from the Internet is needed. See

Chapter 8, Advanced Settings

. You need a solid understanding of networking protocols to use this tab.

Help & Support. Visit the NETGEAR support site to get information, help, and product documentation. These links work once you have an Internet connection.

Getting Started with NETGEAR genie

18

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Join Your Wireless Network

You can use the manual or the WPS method to join your wireless network.

Manual Method

With the manual method, you choose the network that you want and enter its password to connect.



To connect manually:

1.

On your computer or wireless device, open the software that manages your wireless connections. The wireless software scans for all wireless networks in your area.

2.

Look for your network and select it.

The preset SSID (wireless network name) and preset WiFi password are on the router label. If you changed these settings, look for the network name that you used.

3.

Enter the router password and click Connect.

Wi-Fi Protected Setup (WPS) Method

Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect.

Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA wireless security.



To use WPS to join the wireless network:

1.

Press the WPS button on the router.

2.

Within 2 minutes, press the WPS button on your wireless device, or follow the WPS instructions that came with the device.

The WPS process automatically sets up your wireless computer with the network password and connects you to the wireless network.

Getting Started with NETGEAR genie

19

N600 Wireless Dual Band Gigabit Router WNDR3700v4

NETGEAR genie App and Mobile genie App

The genie app is the easy dashboard for managing, monitoring, and repairing your home network. See the NETGEAR genie App User Manual for details about the genie apps.

Retrieve wireless password

About genie

Language

Menu

Dashboard

(Click to view details)

Support

The genie app can help you with the following:

Automatically repair common wireless network problems.

Have easy access to router features like Live Parental Controls, guest access, Internet traffic meter, speed test, and more.

The genie mobile app works on your iPhone, iPad, or Android phone:

Phone status

Log in to the router

Search NETGEAR support

Information about genie mobile app and the connected router

Getting Started with NETGEAR genie

20

3.

NETGEAR genie Basic Settings

Yo u r I n te r n e t co n n e c t i o n a n d n e t wo r k

This chapter contains the following sections:

Basic Home Screen

Internet Setup

Attached Devices

Parental Controls

ReadySHARE Storage

Basic Wireless Settings

Guest Networks

3

21

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Basic Home Screen

The genie Basic Home screen is shown in the following figure:

Internet Setup

The Internet Setup screen is where you view or change basic ISP information.

You can use the Setup Wizard to detect the Internet connection and automatically set up the router. See

Setup Wizard

on page 34.



To view or change the basic Internet setup:

1.

From the Home screen, select Internet. The following screen displays:

Scroll to view more settings

NETGEAR genie Basic Settings

22

N600 Wireless Dual Band Gigabit Router WNDR3700v4

The fields that display in the Internet Setup screen depend on whether your Internet connection requires a login.

Yes. Select the encapsulation method and enter the login name. If you want to change the login time-out, enter a new value in minutes.

No. Enter the account and domain names, only if needed.

2.

Enter the settings for the IP address and DNS server. The default settings usually work fine.

If you have problems with your connection, check to make sure that the settings in this screen match the information from your ISP.

3.

Click Apply to save your settings.

4.

Click Test to test your Internet connection. If the NETGEAR website does not display within

1 minute, see

Chapter 9, Troubleshooting

.

Internet Setup Screen Fields

The following descriptions explain all of the possible fields in the Internet Setup screen. The fields that display in this screen depend on whether tan ISP login is required.

Does Your ISP Require a Login? Answer either yes or no.

These fields display when no login is required:

Account Name (if required). Enter the account name that your ISP provided. This might also be called the host name.

Domain Name (if required). Enter the domain name that your ISP provided.

These fields display when your ISP requires a login:

Internet Service Provider Encapsulation. ISP types. The choices are PPPoE, PPTP, or

L2TP. If you are not sure, check with your ISP.

Login. The login name that your ISP provided. This login name is often an email address.

Password. The password that you use to log in to your ISP.

Idle Timeout (In minutes). If you want to change the login time-out, enter a new value in minutes. This setting determines how long the router keeps the Internet connection active after there is no Internet activity from the LAN. A value of 0 (zero) means never log out.

Internet IP Address.

Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.

Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP assigned. The gateway is the ISP router to which your router will connect.

Domain Name Server (DNS) Address. The DNS server is used to look up site addresses based on their names.

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.

NETGEAR genie Basic Settings

23

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

Router MAC Address. The Ethernet MAC address that the router uses on the Internet port.

Some ISPs register the MAC address of the network interface card in your computer when your account is first opened. They accept traffic only from the MAC address of that computer.

This feature allows your router to use your computer’s MAC address (this is also called cloning).

Use Default Address. Use the default MAC address.

Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. You have to use the one computer that the ISP allows.

Use This MAC Address. Enter the MAC address that you want to use.

Attached Devices

The Attached Device screen shows all computers or devices that are currently connected to your network.



To go to the Attached Devices screen:

From the Basic Home screen, select Attached Devices.

Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network.

# (number). The order in which the device joined the network.

IP Address. The IP address that the router assigned to this device when it joined the network. This number can change if a device is disconnected and rejoins the network.

MAC Address. The unique MAC address for each device does not change. The MAC address is typically shown on the product label.

Device Name. If the device name is known, it is shown here.

You can click Refresh to update this screen.

NETGEAR genie Basic Settings

24

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Parental Controls

The first time you select Parental Controls from the Basic Home screen, your browser goes to the Parental Controls website. You can learn more about Live Parental Controls or download the application.



To set up Live Parental Controls:

1.

Select Parental Controls on the Home (dashboard) screen.

Live Parental Controls uses free OpenDNS accounts. If you do not have one, you can create one now.

2.

Log in to manage Parental Control settings.

3.

Click either the Windows Users or Mac Users button.

4.

Follow the onscreen instructions to download and install the NETGEAR Live Parental

Controls Management utility.

NETGEAR genie Basic Settings

25

N600 Wireless Dual Band Gigabit Router WNDR3700v4

After installation, Live Parental Controls automatically starts.

5.

Click Next, read the note, and click Next again to proceed.

You are prompted to log in or create a free account.

6.

Select the radio button that applies to you and click Next.

If you already have an OpenDNS account, leave the Yes radio button selected.

If you do not have an OpenDNS account, select the No radio button.

After you log on or create your account, the filtering level screen displays:

NETGEAR genie Basic Settings

26

N600 Wireless Dual Band Gigabit Router WNDR3700v4

7.

Select the radio button for the filtering level that you want and click Next.

8.

Click the Take me to the status screen button.

Parental controls are now set up for the router. The dashboard shows Parental Controls as enabled.

ReadySHARE Storage

You can view information about a USB storage device that is connected to the router’s USB port here. From the Basic Home screen, select ReadySHARE to display the USB Storage

(Basic Settings) screen:

To work with storage, leave the Basic radio button selected. This screen displays the following:

Network/Device Name. The default is \\readyshare.

Available Network Folders. The folders on the USB device.

Share Name. You can click the name shown, or you can type it in the address field of your web browser. If Not Shared is shown, the default share has been deleted and no other share for the root folder exists. Click the link to change this setting.

NETGEAR genie Basic Settings

27

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Read Access and Write Access. Shows the permissions and access controls on the network folder: All – no password (the default) allows all users to access the network folder. The user name (account name) for All – no password is guest. The password for admin is the same one that you use to log in to the router. By default, it is password.

Folder Name. Full path of the network folder.

Volume Name. Volume name from the USB storage device.

Total Space and Free Space. Shows the current utilization of the storage device.

Edit. Click the Edit button to edit the Available Network Folders settings.

Safely Remove USB Drive. Safely remove the USB device attached to your router.

You can click Refresh to update this screen. For more information about USB storage, see

Chapter 5, Storage

.

Basic Wireless Settings

The Wireless Settings screen lets you view or configure the wireless network setup.

The router comes with preset security. This means that the Wi-Fi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory.

You can find the preset SSID and password on the bottom of the unit.

Note:

The preset SSID and password are uniquely generated for every device to protect and maximize your wireless security.



To view or change basic wireless settings:

NETGEAR recommends that you do not change your preset security settings .

If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.

If you use a wireless computer to change the wireless network name (SSID) or other wireless security settings, you are disconnected when you click Apply. To avoid this problem, use a computer with a wired connection to access the router.

NETGEAR genie Basic Settings

28

N600 Wireless Dual Band Gigabit Router WNDR3700v4

1.

Select Basic > Wireless to display the Wireless Settings screen.

The screen sections, settings, and procedures are explained in the following sections.

2.

Make any changes that are needed and click Apply to save your settings.

3.

Set up and test your wireless devices and computers to make sure that they can connect wirelessly. If they do not, check the following:

Is your wireless device or computer connected to your network or another wireless network in your area? Some wireless devices automatically connect to the first open network (without wireless security) that they discover.

Does your wireless device or computer show up on the Attached Devices screen? If it does, it is connected to the network.

If you are not sure what the network name (SSID) or password is, look on the label on the bottom of your router.

Wireless Settings Screen Fields

Region Selection

The location where the router is used. Select from the countries in the list. In the United

States, the region is fixed to United States and is not changeable.

Wireless Network (2.4 GHz b/g/n and 5 GHz)

The b/g/n notation references the 802.11 standards of conformance for the 2.4-GHz radio frequency.

Enable SSID Broadcast. This setting allows the router to broadcast its SSID so wireless stations can see this wireless name (SSID) in their scanned network lists. This check box is

NETGEAR genie Basic Settings

29

N600 Wireless Dual Band Gigabit Router WNDR3700v4

selected by default. To turn off the SSID broadcast, clear the Enable SSID Broadcast check box and click Apply.

Enable Wireless Isolation. If this check box is selected, wireless computers or devices that join the network can use the Internet but cannot access each other or access Ethernet devices on the network.

Name (SSID). The SSID is also known as the wireless network name. Enter a 32-character

(maximum) name in this field. This field is case-sensitive. The default SSID is randomly generated, and NETGEAR strongly recommends that you do not change this setting.

Channel. This setting is the wireless channel the gateway uses. Enter a value from 1 through

13. For products in the North America market, only channels 1 through 11 can be operated.

Do not change the channel unless you experience interference (shown by lost connections or slow data transfers). If this happens, experiment with different channels to see which is the best.

Mode. Up to 130 Mbps is the default setting for the 2.4-GHz network, which allows 802.11n,

802.11g, 802.11b wireless devices to join the network. Up to 300 Mbps is the default setting for the 5-GHz network, which allows 802.11na and 802.11a wireless devices to join the network. Up to 54 Mbps supports up to 54 Mbps.

Security Options Settings

The Security Options section of the Wireless Settings screen lets you change the security option and passphrase. NETGEAR recommends that you do not change the security

option or passphrase, but if you want to change these settings, this section explains how.

Do not disable security.

Change WPA Security Option and Password

You can change the security settings for your router. If you do so, write down the new settings and store them in a secure place for future reference.



To change the WPA settings:

1.

On the Wireless Settings screen, under Security Options, select the WPA option you want.

2.

In the Passphrase field that displays when you select a WPA security option, enter the network passphrase (password) that you want to use. It is a text string from 8 to 63 characters.

NETGEAR genie Basic Settings

30

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Guest Networks

Adding a guest network allows visitors at your home to use the Internet without having your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n



To set up a guest network:

1.

Select Basic > Guest Network.

2.

Select any of the following wireless settings:

Enable this wireless network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile.

Enable SSID Broadcast. If this check box is selected, the wireless access point broadcasts its name (SSID) to all wireless stations. Stations with no SSID can adopt the correct SSID for connections to this access point.

Allow guest to access My Local Network. If this check box is selected, anyone who connects to this SSID has access to your local network, not just Internet access.

Enable Wireless Isolation. If this check box is selected, wireless computers or devices that join the network can use the Internet but cannot access each other or access

Ethernet devices on the network.

3.

Give the guest network a name.

The guest network name is case-sensitive and can be up to 32 characters. You then manually configure the wireless devices in your network to use the guest network name in addition to the main SSID.

4.

Select a security option from the list. The security options are described in

Guest Network

Wireless Security Options

on page 32.

5.

Click Apply to save your selections.

NETGEAR genie Basic Settings

31

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Guest Network Wireless Security Options

A security option is the type of security protocol applied to your wireless network. The security protocol in force encrypts data transmissions and ensures that only trusted devices receive authorization to connect to your network. Wi-Fi Protected Access (WPA) has several options including pre-shared key (PSK) encryption.

This section presents an overview of the security options and provides guidance on when to use which option. It is also possible to set up a guest network without wireless security.

NETGEAR does not recommend this.

WPA Encryption

WPA encryption is built into all hardware that has the Wi-Fi-certified seal. This seal means that the product is authorized by the Wi-Fi Alliance (

http://www.wi-fi.org/

) because it complies with the worldwide single standard for high-speed wireless local area networking.

WPA uses a password for authentication and to generate the initial data encryption keys.

Then it dynamically varies the encryption key. WPA-PSK uses Temporal Key Integrity

Protocol (TKIP) data encryption, implements most of the IEEE 802.11i standard, and works with all wireless network interface cards, but not all wireless access points.

WPA2-PSK is stronger than WPA-PSK. It is advertised to be theoretically indecipherable due to the greater degree of randomness in encryption keys that it generates. WPA2-PSK gets higher speed because it is usually implemented through hardware, while WPA-PSK is usually implemented through software. WPA2-PSK uses a password to authenticate and generate the initial data encryption keys. Then it dynamically varies the encryption key.

WPS-PSK + WPA2-PSK Mixed Mode can provide broader support for all wireless clients.

WPA2-PSK clients get higher speed and security, and WPA-PSK clients get decent speed and security. For help with WPA settings on your wireless computer or device, see the instructions that came with your product.

NETGEAR genie Basic Settings

32

4.

NETGEAR genie Advanced Home

S p e c i f y c u s to m s e t t i n g s

This chapter contains the following sections:

NETGEAR genie Advanced Home Screen

Setup Wizard

WPS Wizard

Setup Menu

WAN Setup

LAN Setup

Optimize Internet Gaming with Upstream QoS

Create a QoS Policy

Wi-Fi Multimedia Quality of Service

Some selections on the Advanced Home screen are described in separate chapters:

Storage. See

Chapter 5, Storage

.

Security. See

Chapter 6, Security

.

Administration. See

Chapter 7, Administration

.

Advanced Setup. See

Chapter 8, Advanced Settings

.

4

33

N600 Wireless Dual Band Gigabit Router WNDR3700v4

NETGEAR genie Advanced Home Screen

The genie Advanced Home dashboard presents status information. The content is the same as what is on the Router Status screen available from the Administration menu. The genie

Advanced Home screen is shown in the following figure:

This screen is also displayed through the

Administration menu.

Setup Wizard

You can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the genie screens that display the first time you connect to your router to set it up.



To use the Setup Wizard:

1.

Select Advanced > Setup Wizard to display the following screen:

2.

Select either Yes or No, I want to configure the router myself. If you select No, you are taken to the Internet Setup screen (see

Internet Setup

on page 22).

NETGEAR genie Advanced Home

34

N600 Wireless Dual Band Gigabit Router WNDR3700v4

3.

Select Yes and click Next.

The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. The following screen displays:

WPS Wizard

The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device, either press its WPS button or locate its

WPS PIN.



To use the WPS Wizard:

1.

Select Advanced > WPS Wizard.

2.

Click Next. The following screen lets you select the method for adding the WPS client (a wireless device or computer).

You can use either the push button or PIN method.

3.

Select either Push Button or PIN Number.

To use the push-button method, either click the WPS button on this screen, or press the WPS button on the side of the router. Within 2 minutes, go to the wireless client and press its WPS button to join the network without entering a password.

To use the PIN method, select the PIN Number radio button, enter the client security

PIN, and click Next.

NETGEAR genie Advanced Home

35

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Within 2 minutes, go to the client device and use its WPS software to join the network without entering a password.

The router attempts to add the WPS-capable device. The WPS LED on the front of the router blinks green. When the router establishes a WPS connection, the LED is solid green, and the router WPS screen displays a confirmation message.

4.

Repeat Step 2 and Step 3 to add another WPS client to your network.

Setup Menu

Select Advanced > Setup to display the Setup menu. The following selections are available:

Internet Setup. Go to the same Internet Setup screen that you can access from the dashboard on the Basic Home screen. See

Internet Setup

on page 22.

Wireless Setup. Go to the same Wireless Settings screen that you can access from the dashboard on the Basic Home screen. See

Basic Wireless Settings

on page 28.

Guest Network. This selection is a shortcut to the same Guest Network screen that you can access from the dashboard on the Basic Home screen. See

Guest Networks

on page 31.

WAN Setup. Internet (WAN) setup. See

WAN Setup

on page 37.

LAN Setup. Local area network (LAN) setup. See

LAN Setup

on page 40.

QoS Setup. Quality of Service (QoS) setup. See

Optimize Internet Gaming with

Upstream QoS

on page 43.

NETGEAR genie Advanced Home

36

N600 Wireless Dual Band Gigabit Router WNDR3700v4

WAN Setup

The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping on the WAN

(Internet) port.



To view or change the WAN settings:

Select Advanced > Setup > WAN Setup

The following settings are available:

Disable Port Scan and DoS Protection. DoS protection protects your LAN against denial of service attacks such as Syn flood, Smurf Attack, Ping of Death, Teardrop

Attack, UDP Flood, ARP Attack, Spoofing ICMP, Null Scan, and many others. This should be disabled only in special circumstances.

Default DMZ Server. This feature is sometimes helpful when you are playing online games or videoconferencing. Be careful when using this feature because it makes the firewall security less effective. See the following section,

Default DMZ Server

, for more

details.

Respond to Ping on Internet Port. If you want the router to respond to a ping from the

Internet, select this check box. Use this setting only as a diagnostic tool because it allows your router to be discovered. Do not select this check box unless you have a specific reason.

Disable IGMP Proxying. The IGPM Proxying feature lets a LAN computer receive the multicast traffic directed to it from the Internet. Selecting this check box prevents this from occurring.

MTU Size (in bytes). The normal MTU (maximum transmit unit) value for most Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. For some ISPs, you might need to reduce the MTU. This is rarely required. You should change the setting in this

field only if you are sure that it is necessary for your ISP connection. See

Change the

MTU Size

on page 39.

NAT Filtering. Network Address Translation (NAT) determines how the router processes inbound traffic. Secured NAT provides a secured firewall to protect the computers on the

NETGEAR genie Advanced Home

37

N600 Wireless Dual Band Gigabit Router WNDR3700v4

LAN from attacks from the Internet, but might prevent some Internet games, point-to-point applications, or multimedia applications from functioning. Open NAT provides a much less secured firewall, but allows almost all Internet applications to function.

Disable SIP ALG. The Session Initiation Protocol (SIP) Application Level Gateway (ALG) is enabled by default to optimize VoIP phone calls that use the SIP. The Disable SIP ALG check box allows you to disable the SIP ALG. Disabling the SIP ALG might be useful when running certain applications.

Default DMZ Server

The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation

(NAT). The router recognizes some of these applications and works correctly with them, but other applications might not function well. In some cases, one local computer can run the application correctly if that computer’s IP address is entered as the default DMZ server.

WARNING:

DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet. If compromised, the DMZ server computer can be used to attack other computers on your network.

The router usually detects and discards incoming traffic from the Internet that is not a response to local computers or a service that you set up in the Port Forwarding/Port

Triggering screen. Instead of discarding this traffic, you can have the router forward the traffic to one computer on your network. This computer is called the default DMZ server.



To set up a default DMZ server:

1.

On the WAN Setup screen, select the Default DMZ Server check box.

2.

Type the IP address.

3.

Click Apply.

NETGEAR genie Advanced Home

38

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Change the MTU Size

The maximum transmission unit (MTU) is the largest data packet a network device transmits.

When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path has a lower MTU setting than the other devices, the data packets are split or “fragmented” to accommodate the device with the smallest MTU.

The best MTU setting for NETGEAR equipment is often just the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs:

You have problems connecting to your ISP or other Internet service, and the technical support of either the ISP or NETGEAR recommends changing the MTU setting. These web-based applications might require an MTU change:

-

A secure website that does not open, or displays only part of a web page

-

Yahoo email

-

MSN portal

-

America Online’s DSL service

You use VPN and have severe performance problems.

You used a program to optimize MTU for performance reasons, and now you have connectivity or performance problems.

Note:

An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers.

If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications.

Table 1. Common MTU sizes

MTU

1500

1492

1472

1468

1460

Application

The largest Ethernet packet size and the default value. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches.

Used in PPPoE environments.

Maximum size to use for pinging. (Larger packets are fragmented.)

Used in some DHCP environments.

Usable by AOL if you do not have large email attachments..

NETGEAR genie Advanced Home

39

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Table 1. Common MTU sizes (continued)

MTU

1436

1400

576

Application

Used in PPTP environments or with VPN.

Maximum size for AOL DSL.

Typical value to connect to dial up ISPs.



To change the MTU size:

1.

Select Advanced > Setup > WAN Setup.

2.

In the MTU Size field, enter a value from 64 to 1500.

3.

Click Apply to save the settings.

LAN Setup

The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host

Configuration Protocol (DHCP) and Routing Information Protocol (RIP).

The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is:

LAN IP address. 192.168.1.1

Subnet mask. 255.255.255.0

These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings in the LAN Setup screen.



To change the LAN settings:

Note:

If you change the LAN IP address of the router, you are disconnected.

To use the router menus, you must use a browser to connect to the new IP address and log in again.

NETGEAR genie Advanced Home

40

N600 Wireless Dual Band Gigabit Router WNDR3700v4

1.

Select Advanced > Setup > LAN Setup to display the following screen:

2.

Enter the settings that you want to customize. These settings are described in the following section,

LAN Setup Screen Settings

.

3.

Click Apply to save your changes.

LAN Setup Screen Settings

LAN TCP/IP Setup

IP Address. The LAN IP address of the router.

IP Subnet Mask. The LAN subnet mask of the router. Combined with the IP address, the

IP subnet mask allows a device to know which other addresses are local to it, and which addresses have to be reached through a gateway or router.

RIP Direction. Router Information Protocol (RIP) allows a router to exchange routing information with other routers. This setting controls how the router sends and receives

RIP packets. Both is the default setting. With the Both or Out Only setting, the router broadcasts its routing table periodically. With the Both or In Only setting, the router incorporates the RIP information that it receives.

RIP Version. This setting controls the format and the broadcasting method of the RIP packets that the router sends. It recognizes both formats when receiving. By default, the

RIP function is disabled.

RIP-1 is universally supported. It is adequate for most networks, unless you have an unusual network setup.

RIP-2 carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting.

Use Router as a DHCP Server

Usually, this check box is selected so that the router functions as a Dynamic Host

Configuration Protocol (DHCP) server.

NETGEAR genie Advanced Home

41

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Starting IP Address. Specify the start of the range for the pool of IP addresses in the same subnet as the router.

Ending IP Address. Specify the end of the range for the pool of IP addresses in the same subnet as the router.

Address Reservation

When you specify a reserved IP address for a computer on the LAN, that computer receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to servers that require permanent IP settings. See

Address Reservation

on page 42.

Use the Router as a DHCP Server

By default, the router acts as a DHCP server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router. The router assigns IP addresses to the attached computers from a pool of addresses specified in this screen. Each pool address is tested before it is assigned to avoid duplicate addresses on the LAN. For most applications, the default DHCP and TCP/IP settings of the router are satisfactory.

You can specify the pool of IP addresses that can be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, define a range between 192.168.1.2 and 192.168.1.254, although you might want to save part of the range for devices with fixed addresses.

The router delivers the following parameters to any LAN device that requests DHCP:

An IP address from the range that you have defined

Subnet mask

Gateway IP address (the router’s LAN IP address)

DNS server IP address (the router’s LAN IP address)

To use another device on your network as the DHCP server, or to specify the network settings of all of your computers, clear the Use Router as DHCP Server check box and click

Apply. Otherwise, leave this check box selected. If this service is not enabled and no other

DHCP server is available on your network, set your computers’ IP addresses manually so that they can access the router.

Address Reservation

When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Reserved IP addresses should be assigned to computers or servers that require permanent IP settings.

NETGEAR genie Advanced Home

42

N600 Wireless Dual Band Gigabit Router WNDR3700v4



To reserve an IP address:

1.

In the Address Reservation section of the screen, click the Add button.

2.

In the IP Address field, type the IP address to assign to the computer or server. (Choose an

IP address from the router’s LAN subnet, such as 192.168.1.x.)

3.

Type the MAC address of the computer or server.

Tip:

If the computer is already on your network, you can copy its MAC address from the Attached Devices screen and paste it here.

4.

Click Apply to enter the reserved address into the table.

The reserved address is not assigned until the next time the computer contacts the router’s DHCP server. Reboot the computer, or access its IP configuration and force a

DHCP release and renew.

To edit or delete a reserved address entry, select the radio button next to the reserved address you want to edit or delete. Then click Edit or Delete.

Optimize Internet Gaming with Upstream QoS

Upstream Quality of Service (QoS) assigns a high priority to Internet traffic from your gaming system.NETGEAR recommends that only gamers enable the Upstream QoS feature. If you do not game and you turn on this feature, some applications might not perform as well as usual.



To enable upstream QoS:

1.

Launch a web browser from a computer or WiFi device that is connected to the network.

2.

Enter http://www.routerlogin.net.

A login window displays.

3.

Enter the router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

NETGEAR genie Advanced Home

43

N600 Wireless Dual Band Gigabit Router WNDR3700v4

4.

Select ADVANCED > Setup > QoS Setup.

5.

Select the Enable Upstream QoS (Optimized for Gaming) check box.

6.

Specify the maximum uplink bandwidth for your Internet connection:

If you know what your uplink bandwidth is, type it in the Uplink bandwidth Maximum field.

If you are not sure, click the Speedtest button.

Speedtest verifies the upstream speed of your Internet connection. The Uplink

bandwidth Maximum field displays the result of the test.

7.

Click the Apply button.

The router assigns a high priority to Internet traffic from your gaming devices to the

Internet.

Create a QoS Policy

You can give prioritized Internet access to the following types of traffic:

Specific applications

Specific online games

Individual Ethernet LAN ports of the router

A specific device by MAC address

To specify prioritization of traffic, create a policy for the type of traffic and add the policy to the

QoS Policy table in the QoS Setup screen. For convenience, the QoS Policy table lists many common applications and online games that can benefit from QoS handling.

Create a QoS Policy for Applications



To create a QoS policy for applications:

1.

Launch a web browser from a computer or WiFi device that is connected to the network.

2.

Enter http://www.routerlogin.net.

A login window displays.

NETGEAR genie Advanced Home

44

N600 Wireless Dual Band Gigabit Router WNDR3700v4

3.

Enter the router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Setup > QoS Setup.

5.

Click the Set Up QoS Rule button.

NETGEAR genie Advanced Home

45

N600 Wireless Dual Band Gigabit Router WNDR3700v4

6.

Scroll down to the bottom of the QoS Setup screen and click the Add Priority Rule button.

7.

From the Priority Category menu, if Applications is not already selected, select

Applications.

The page adjusts.

8.

From the Applications menu, select an Application.

The QoS Policy for field adjusts depending on which application you chose.

9.

From the Priority menu, select the priority for Internet access for this traffic relative to other applications and traffic.

The options are Low, Normal, High, and Highest.

10.

Click the Apply button.

The QoS Setup page displays.

11.

Click the Apply button.

Your settings are saved.

Create a QoS Policy for Online Games



To create a QoS policy for online games:

1.

Launch a web browser from a computer or WiFi device that is connected to the network.

2.

Enter http://www.routerlogin.net.

A login window displays.

3.

Enter the router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

NETGEAR genie Advanced Home

46

N600 Wireless Dual Band Gigabit Router WNDR3700v4

4.

Select ADVANCED > Setup > QoS Setup.

5.

Click the Set Up QoS Rule button.

6.

Scroll down to the bottom of the QoS Setup screen and click the Add Priority Rule button.

7.

From the Priority Category menu, select Online Gaming.

NETGEAR genie Advanced Home

47

N600 Wireless Dual Band Gigabit Router WNDR3700v4

The page adjusts.

8.

From the Online Gaming menu, select an online game.

The QoS Policy for field adjusts depending on which online game you chose.

9.

From the Priority menu, select the priority for Internet access for this traffic relative to other applications and traffic.

The options are Low, Normal, High, and Highest.

10.

Click the Apply button.

The QoS Setup page displays.

11.

Click the Apply button.

Your settings are saved.

Create a QoS Policy for a Router’s Ethernet LAN Port



To create a QoS policy for a device connected to one of the router’s Ethernet LAN ports:

1.

Launch a web browser from a computer or WiFi device that is connected to the network.

2.

Enter http://www.routerlogin.net.

A login window displays.

3.

Enter the router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

NETGEAR genie Advanced Home

48

N600 Wireless Dual Band Gigabit Router WNDR3700v4

4.

Select ADVANCED > Setup > QoS Setup.

5.

Click the Set Up QoS Rule button.

6.

Scroll down to the bottom of the QoS Setup screen and click the Add Priority Rule button.

7.

From the Priority Category menu, select Ethernet LAN Port.

NETGEAR genie Advanced Home

49

N600 Wireless Dual Band Gigabit Router WNDR3700v4

The page adjusts.

8.

From the Ethernet LAN port menu, select an Ethernet LAN port.

9.

From the Priority menu, select the priority for Internet access for this port’s traffic relative to other applications.

The options are Low, Normal, High, and Highest.

10.

Click the Apply button.

The QoS Setup page displays.

11.

Click the Apply button.

Your settings are saved.

Create a QoS Policy for a MAC Address



To create a QoS policy for traffic from a specific MAC address:

1.

Launch a web browser from a computer or WiFi device that is connected to the network.

2.

Enter http://www.routerlogin.net.

A login window displays.

3.

Enter the router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Setup > QoS Setup.

NETGEAR genie Advanced Home

50

N600 Wireless Dual Band Gigabit Router WNDR3700v4

5.

Click the Set Up QoS Rule button.

6.

Scroll down to the bottom of the QoS Setup screen and click the Add Priority Rule button.

7.

From the Priority Category menu, select MAC Address.

The page adjusts.

8.

If the device to be prioritized appears in the MAC Device List, select its radio button.

NETGEAR genie Advanced Home

51

N600 Wireless Dual Band Gigabit Router WNDR3700v4

The information from the MAC Device List populates the policy name, MAC Address, and

Device Name fields. If the device does not appear in the MAC Device List, click Refresh.

If it still does not appear, fill in these fields manually.

9.

From the Priority menu, select the priority for Internet access for this device’s traffic relative to other applications and traffic.

The options are Low, Normal, High, and Highest.

10.

Click the Apply button.

The QoS Setup page displays.

11.

Click the Apply button.

Your settings are saved.

Edit or Delete an Existing QoS Policy



To edit or delete a QoS policy:

1.

Launch a web browser from a computer or WiFi device that is connected to the network.

2.

Enter http://www.routerlogin.net.

A login window displays.

3.

Enter the router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Setup > QoS Setup.

5.

Click the Set Up QoS Rule button.

6.

Select the radio button next to the QoS policy that you want to edit or delete.

7.

To remove the QoS policy, click the Delete button.

8.

To edit the QoS policy, click the Edit button and edit the policy.

9.

Click the Apply button.

Your settings are saved.

NETGEAR genie Advanced Home

52

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Wi-Fi Multimedia Quality of Service

Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes wireless voice and video traffic over the WiFi link. WMM QoS is automatically enabled for the router.

WMM QoS prioritizes wireless data packets from different applications based on four access categories: voice, video, best effort, and background. For an application to receive the benefits of WMM QoS, both it and the client running that application must have WMM enabled. Legacy applications that do not support WMM and applications that do not require

QoS are assigned to the best effort category, which receives a lower priority than voice and video.



To disable WMM QoS:

1.

Launch a web browser from a computer or WiFi device that is connected to the network.

2.

Enter http://www.routerlogin.net.

A login window displays.

3.

Enter the router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Setup > QoS Setup.

5.

Clear the Enable WMM (Wi-Fi multimedia) settings (2.4 GHz b/g/n) check box.

6.

Clear the Enable WMM (Wi-Fi multimedia) settings (5 GHz b/g/n) check box.

7.

Click the Apply button.

Your settings are saved.

NETGEAR genie Advanced Home

53

5.

Storage

A cce ss i n g a n d co n f i g u r i n g a U S B s to ra g e d r i ve

5

This chapter describes how to access and configure a storage drive attached to your router. The

USB port on the router can be used to connect only USB storage devices like flash drives or hard drives. Do not connect computers, USB modems, CD drives, or DVD drives to the router USB port.

This chapter contains the following sections:

ReadySHARE Access

File-Sharing Scenarios

Storage Basic Settings

Storage Advanced Settings

Safely Remove a USB Drive

Media Server

Specify Approved USB Devices

Connect to the USB Drive from a Remote Computer

Access the Router USB Drive Remotely Using FTP

For more information about ReadySHARE features, visit

www.netgear.com/readyshare

.

54

N600 Wireless Dual Band Gigabit Router WNDR3700v4

ReadySHARE Access

ReadySHARE lets you access and share or a USB drive connected the router USB port. (If your USB device has special drivers, it is not compatible.) When you connect the USB device, it might take up to 2 minutes before it is ready for sharing.

Note:

If your USB device has a power supply, you must use it when you connect the USB device to the router.



To access the USB device from Windows:

The readyshareconnect.exe file is available to download here:

www.netgear.com/readyshare.

You can use any of these methods:

Select Start > Run. Enter \\readyshare in the dialog box and click OK.

Open a browser and enter \\readyshare in the address bar.

Open My Network Places and enter \\readyshare in the address bar.



To access a USB device from a Mac:

1.

Select Go > Connect to Server.

2.

Enter smb://readyshare as the server address.

3.

Click Connect.

File-Sharing Scenarios

You can share files on the USB drive for a wide variety of business and recreational purposes. The files can be any computer, Mac, or Linux file type including text files, Word,

PowerPoint, Excel, MP3, pictures, and multimedia files. USB drive applications include:

Sharing multimedia with friends and family such as MP3 files, pictures, and other multimedia with local and remote users.

Sharing resources on your network. You can store files in a central location so that you do not have to power up a computer to perform local sharing. In addition, you can share files between Macintosh, Linux, and Windows computers by using the USB drive as a go-between across the systems.

Sharing files such as Word documents, PowerPoint presentations, and text files with remote users.

A few common uses are described in the following sections.

Share Photos

You can create your own central storage location for photos and multimedia. This method eliminates the need to log in to (and pay for) an external photo-sharing site.

Storage

55

N600 Wireless Dual Band Gigabit Router WNDR3700v4



To share files with your friends and family:

1.

Insert your USB drive into the USB port on the router either directly or with a USB cable.

Computers on your local area network (LAN) can automatically access this USB drive using a web browser or Microsoft Networking.

2.

If you want to specify read-only access or to allow access from the Internet, see

Storage

Advanced Settings

on page 59.

Store Files in a Central Location for Printing

This scenario is for a family that has one high-quality color printer directly attached to a computer, but not shared on the local area network (LAN). This family does not have a print server.

One family member has photos on a Macintosh computer that she wants to print.

The photo-capable color printer is directly attached to a PC, but not shared on the network.

The Mac and PC are not visible to each other on the network.



To print photos from a Mac on the printer attached to a PC:

1.

On the Mac, access the USB drive by typing \\readyshare in the address field of a web browser. Then copy the photos to the USB drive.

2.

On the PC, use a web browser or Microsoft Networking to copy the files from the USB drive to the PC. Then print the files.

Share Large Files over the Internet

Sending files that are larger than 5 MB can pose a problem for many email systems. The router allows you to share large files such as PowerPoint presentations or .zip files over the

Internet. FTP can be used to easily download shared files from the router.

Sharing files with a remote colleague involves the following considerations:

On the FTP site, the person receiving the files uses the guest user account and enters the password. (FTP requires that you type something in the password field.)

Be sure to select the FTP (via Internet) check box in the USB Storage (Advanced

Settings) screen. This option supports both downloading and uploading of files.

You can enable the HTTP (via Internet) option on the USB Storage (Advanced Settings) screen to share large files. This option supports downloading files only.

Storage

56

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Storage Basic Settings

You can view or edit basic settings for router a USB storage device attached to your router.



To go to Storage Basic Settings:

Select Basic > ReadySHARE.

By default, the USB storage device is available to all computers on your local area network

(LAN).



To access your USB device:

1.

Click the network device name or the share name in your computer’s network folders list.

2.

For SMB://readyshare, click Connect.

Note:

If you logged in to the router before you connected your USB device, you might not see your USB device in the router screens. If this happens, log out and then log back in.

Storage

57

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Add or Edit a Network Folder

1.

Select Basic > ReadySHARE, and click Edit.

2.

Specify the changes that you want to make:

To add a folder, click Create Network Folder.

To edit a folder, select its radio button and then click Edit.

3.

You can use this screen to select a folder, change the share name, or change the read access or write access from All – no password to admin.

The user name (account name) for All – no password is guest. The password for admin is the same one that is used to log in to the router. By default, it is password.

4.

Click Apply for your changes to take effect.

Storage

58

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Storage Advanced Settings

You can set up the device name, workgroups, and network folders for your USB device.



To go to USB Storage (Advanced Settings):

On the USB Settings screen, click the Edit button to display the following screen:

You can use this screen to specify access to the USB storage device.

Network Device Name. The default is readyshare. This is the name used to access the

USB device connected to the router.

Workgroup. If you are using a Windows workgroup rather than a domain, the workgroup name is displayed here. The name works only in an operating system that supports

NetBIOS, such as Microsoft Windows.

Access Method. The access methods are described here.

Network Connection. Enabled by default, this connection allows all users on the LAN to have access to the USB drive.

HTTP. Enabled by default. You can type http://readyshare.routerlogin.net/shares to access the USB drive.

HTTP (via Internet). Disabled by default. If you enable this setting, remote users can type http://<public IP address/shares> (for example, http://1.1.10.102/shares) or a

URL domain name to access the USB drive over the Internet. This setting supports file downloading only.

FTP. Disabled by default.

FTP (via Internet). Disabled by default. If you enable this setting, remote users can access the USB drive through FTP over the Internet. This setting supports both downloading and uploading of files.

Storage

59

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Available Network Folders

You might need to scroll down to view this section of the screen:

Share Name. If only one device is connected, the default share name is USB_Storage.

You can click the name shown, or you can type it in the address field of your web browser. If Not Shared is shown, the default share has been deleted and no other share for the root folder exists. Click the link to change this setting.

Read Access and Write Access. Shows the permissions and access controls on the network folder: All - no password (the default) allows all users to access the network folder. The password for admin is the same one that you use to log in to the router.

Folder Name. Full path of the network folder.

Volume Name. Volume name from the USB storage device.

Total Space and Free Space. Shows the current utilization of the storage device.

Safely Remove a USB Drive

To remove a USB device safely, select Storage > Basic Settings, and click the Safely

Remove USB Drive button. This takes the drive offline.

Media Server

By default, the router is set up to act as a ReadyDLNA media server. This setting lets you view movies and photos on DLNA/UPnP AV–compliant media players, such as Xbox360,

Playstation, and NETGEAR’s Digital Entertainer Live.

To view these settings, select Advanced > USB Storage > Media Server.

By default the Enable Media Server check box and the Automatic (when new files are added) radio button are selected. When these options are selected, the router scans for media files whenever new files are added to the ReadySHARE USB hard drive.

Storage

60

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Specify Approved USB Devices

For more security, you can set up the router to share approved USB devices only. You can access this feature from the Advanced Setup menu on the Advanced tab.



To set up approved USB devices:

1.

Select Advanced > Advanced Setup > USB Settings. The following screen

displays.

2.

Click the Approved Devices button. The USB Drive Approved Devices screen displays:

This screen shows the approved USB devices and the available USB devices. You can remove or add approved USB devices.

3.

To add an approved USB device, select it from the Available USB Devices list and click

Add.

4.

Select the Allow only approved devices check box.

5.

Click Apply so that your change takes effect.

If you want to work with another USB device, first click the Safely Remove USB Device button for the currently connected USB device. Connect the other USB device and repeat this process.

Storage

61

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Connect to the USB Drive from a Remote Computer

To connect to the USB drive from remote computers with a web browser, use the router’s

Internet port IP address. If you are using Dynamic DNS, you can type the DNS name rather than the IP address. You can view the router’s Internet IP address from the dashboard on the

Basic Home screen or the Advanced Home screen.

Access the Router USB Drive Remotely Using FTP



To connect to the router’s USB drive using a web browser:

1.

Connect to the router by typing ftp:// and the Internet port IP address in the address field of Internet Explorer or Netscape Navigator. For example:

ftp://10.1.65.4

If you are using Dynamic DNS, you can type the DNS name rather than the IP address.

2.

Type the account name and password for the account that has access rights to the USB drive. The user name (account name) for All – no password is guest.

3.

The directories of the USB drive that your account has access to display. For example, you could see: share/partition1/directory1. You can now read and copy files from the USB directory.

Storage

62

6.

Security

Ke e p u n wa n te d co n te n t o u t o f yo u r n e t wo r k

6

This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network.

This chapter includes the following sections:

Keyword Blocking of HTTP Traffic

Block Services (Port Filtering)

Schedule Blocking

Security Event Email Notifications

63

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Keyword Blocking of HTTP Traffic

Use keyword blocking to prevent certain types of HTTP traffic from accessing your network.

The blocking can be always or according to a schedule.

1.

Select Advanced > Security > Block Sites.

2.

Select one of the keyword blocking options:

Per Schedule. Turn on keyword blocking according to the Schedule screen settings.

Always. Turn on keyword blocking all the time, independent of the Schedule screen.

3.

In the keyword field, enter a keyword or domain, click Add Keyword, and click Apply.

The keyword list supports up to 32 entries. Here are some sample entries:

Specify XXX to block http://www.badstuff.com/xxx.html.

Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov.

Enter a period (.) to block all Internet browsing access.



To delete a keyword or domain:

1.

Select the keyword you want to delete from the list.

2.

Click Delete Keyword and then Apply to save your changes.



To specify a trusted computer:

You can exempt one trusted computer from blocking and logging. The computer you exempt has to have a fixed IP address.

1.

In the Trusted IP Address field, enter the IP address.

2.

Click Apply to save your changes.

Security

64

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Block Services (Port Filtering)

Services are functions that server computers perform at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number. This number appears as the destination port number in the transmitted IP packets. For example, a packet that is sent with the destination port number 80 is an HTTP

(web server) request.

The service numbers for many common protocols are defined by the Internet Engineering

Task Force (IETF at

http://www.ietf.org/

) and published in RFC1700, “Assigned Numbers.”

Service numbers for other applications are typically chosen from the range 1024 - 65535 by the authors of the application. Although the router already holds a list of many service port numbers, you are not limited to these choices. Usually, you can determine this information by contacting the publisher of the application or the relevant user groups or news groups.

The Block Services screen lets you add and block specific Internet services by computers on your network. This is called service blocking or port filtering. To add a service for blocking, first determine which port number or range of numbers the application uses.



To block services:

1.

Select Advanced > Security > Block Services.

2.

Select either Per Schedule or Always to enable service blocking, and click Apply. If you selected Per Schedule, specify a time period in the Schedule screen as described in

Schedule Blocking

on page 67.

Security

65

N600 Wireless Dual Band Gigabit Router WNDR3700v4

3.

Click Add to add a service. The Block Services Setup screen displays:

4.

From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined.

5.

If you know that the application uses either TCP or UDP, select the appropriate protocol. If you are not sure, select Both.

6.

Enter the starting and ending port numbers. If the application uses a single port number, enter that number in both fields.

7.

Select the radio button for the IP address configuration you want to block, and enter the IP addresses. You can block the specified service for a single computer, a range of computers with consecutive IP addresses, or all computers on your network.

8.

Click Add to enable your Block Services Setup selections.

Security

66

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Schedule Blocking

You can specify the days and time that you want to block Internet access.



To schedule blocking:

1.

Select Advanced > Security > Schedule to display the following screen:

2.

Set up the schedule for blocking keywords and services.

Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes, or select Every Day to select the check boxes for all days.

Time of Day to Block. Select a start and end time in 24-hour format, or select All

Day for 24-hour blocking.

3.

Select your time zone from the list. If you use daylight savings time, select the

Automatically adjust for daylight savings time check box.

4.

Click Apply to save your settings.

Security

67

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Security Event Email Notifications

To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often.



To set up email notifications:

1.

Select Advanced > Security > E-mail.

2.

To receive email logs and alerts from the router, select the Turn E-mail Notification On check box.

3.

In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration screen of your email program. If you leave this field blank, no log and alert messages are sent.

4.

Enter the email address to which logs and alerts are sent in the Send to This E-mail Address field. This email address is also used for the From address. If you leave this field blank, log and alert messages are not sent.

5.

If your outgoing email server requires authentication, select the My mail server requires

authentication check box. Fill in the User Name and Password fields for the outgoing email server.

6.

You can have email alerts sent immediately when someone attempts to visit a blocked site, and you can specify that logs are sent automatically.

If you select the Weekly, Daily, or Hourly option and the log fills up before the specified period, the log is emailed to the specified email address. After the log is sent, the log is cleared from the router’s memory. If the router cannot email the log file, the log buffer might fill up. In this case, the router overwrites the log and discards its contents.

7.

Click Apply to save your settings.

Security

68

7.

Administration

M a n a g e yo u r n e t wo r k

7

This chapter describes the router settings for administering and maintaining your router and home network. See

Remote Management

on page 98 for information about upgrading or

checking the status of your router over the Internet. For information about monitoring Internet traffic, see

Traffic Meter

on page 107.

This chapter includes the following sections:

Upgrade the Firmware

View Router Status

View Logs of Web Access or Attempted Web Access

Manage the Configuration File

Set Password

69

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Upgrade the Firmware

The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the genie screens when new firmware is available for your product.

You can use the Check button on the Router Upgrade screen to check and update to the latest firmware for your product if new firmware is available.



To check for new firmware and update your router:

1.

Select Advanced > Administration > Firmware Upgrade to display the following screen:

2.

Click Check.

If new firmware is available, the router finds it.

3.

Click Yes to update and locate the firmware you downloaded (the file ends in .img).

WARNING:

When uploading firmware to the router, do not interrupt the web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, it could corrupt the firmware.

When the upload is complete, your router restarts. The upgrade process typically takes about 1 minute. Read the new firmware release notes to determine whether you need to reconfigure the router after upgrading.

Administration

70

N600 Wireless Dual Band Gigabit Router WNDR3700v4

View Router Status

To view router status and usage information, select Advanced Home or select

Administration > Router Status to display the following screen:

Router Information

Hardware Version. The router model.

Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware.

GUI Language Version. The localized language of the user interface.

LAN Port.

MAC Address. The Media Access Control address. This is the unique physical address that the Ethernet (LAN) port of the router uses.

IP Address. The IP address that the Ethernet (LAN) port of the router uses. The default is 192.168.1.1.

DHCP Server. Identifies whether the router’s built-in DHCP server is active for devices on the LAN.

Administration

71

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Internet Port

MAC Address. The Media Access Control address, which is the unique physical address that the Internet (WAN) port of the router uses.

IP Address. The IP address that the Internet (WAN) port of the router uses. If no address is shown or the address is 0.0.0, the router cannot connect to the Internet.

Connection. This shows if the router is using a fixed IP address on the WAN. If the value is

DHCP Client, the router obtains an IP address dynamically from the ISP.

IP Subnet Mask. The IP subnet mask that the Internet (WAN) port of the router uses.

Domain Name Server. The Domain Name Server addresses that the router uses. A Domain

Name Server translates human-language URLs such as www.netgear.com into IP addresses.

Show Statistics Button

On the Router Status screen, in the Internet Port pane, click the Show Statistics button to display the following screen:

Figure 5. System up time and poll interval statistics

System Up Time. The time elapsed since the router was last restarted.

Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the screen displays:

Status. The link status of the port.

TxPkts. The number of packets transmitted on this port since reset or manual clear.

RxPkts. The number of packets received on this port since reset or manual clear.

Collisions. The number of collisions on this port since reset or manual clear.

Tx B/s. The current transmission (outbound) bandwidth used on the WAN and LAN ports.

Rx B/s. The current reception (inbound) bandwidth used on the WAN and LAN ports.

Up Time. The time elapsed since this port acquired the link.

Poll Interval. The interval at which the statistics are updated in this screen.

To change the polling frequency, enter a time in seconds in the Poll Interval field, and click

Set Interval.

Administration

72

N600 Wireless Dual Band Gigabit Router WNDR3700v4

To stop the polling entirely, click Stop.

Connection Status Button

On the Router Status screen in the Internet Port pane, click the Connection Status button to view connection status information.

Figure 6. View connection status information

The Release button returns the status of all items to 0. The Renew button refreshes the items. The Close Window button closes the Connection Status screen.

IP Address. The IP address that is assigned to the router.

Subnet Mask. The subnet mask that is assigned to the router.

Default Gateway. The IP address for the default gateway that the router communicates with.

DHCP Server. The IP address for the Dynamic Host Configuration Protocol server that provides the TCP/IP configuration for all the computers that are connected to the router.

DNS Server. The IP address of the Domain Name Service server that provides translation of network names to IP addresses.

Lease Obtained. The date and time when the lease was obtained.

Lease Expires. The date and time that the lease expires.

Wireless Settings (2.4 GHz and 5 GHz)

The following settings are displayed:

Administration

73

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Name (SSID). The wireless network name (SSID) that the router uses. The default name for

5 GHz ends in -5G to distinguish it from the 2.4-GHz network.

Region. The geographic region where the router is being used. It might be illegal to use the wireless features of the router in some parts of the world.

Channel. Identifies the operating channel of the wireless port being used. The default channel is Auto. When Auto is selected, the router finds the best operating channel available.

If you notice interference from nearby devices, you can select a different channel. Channels

1, 6, and 11 do not interfere with each other.

Mode. Indicates the wireless communication mode: Up to 54 Mbps, Up to 217 Mbps

(default), or Up to 1300 Mbps.

Wireless AP. Indicates whether the radio feature of the router is enabled. If this feature is not enabled, the Wireless LED on the front panel is off.

Broadcast Name. Indicates whether the router is broadcasting its SSID.

Wireless Isolation. Select this check box only if you want to prevent wireless connections to the router.

Wi-Fi Protected Setup. Indicates whether Wi-Fi Protected Setup is configured for this network.

Administration

74

N600 Wireless Dual Band Gigabit Router WNDR3700v4

View Logs of Web Access or Attempted Web Access

The log is a detailed record of the websites you have accessed or attempted to access. Up to

256 entries are stored in the log. Log entries appear only when keyword blocking is enabled and no log entries are made for the trusted user.

Select Advanced > Administration > Logs. The Logs screen displays.

The log screen shows the following information:

Date and time. The date and time the log entry was recorded.

Source IP. The IP address of the initiating device for this log entry.

Target address. The name or IP address of the website or news group visited or to which access was attempted.

Action. Whether the access was blocked or allowed.

To refresh the log screen, click the Refresh button.

To clear the log entries, click the Clear Log button.

To email the log immediately, click the Send Log button.

Administration

75

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Manage the Configuration File

The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.

Back Up Settings



To back up the router’s configuration settings:

1.

Select Advanced > Administration > Backup Settings to display the following screen:

2.

Click Back Up to save a copy of the current settings.

3.

Choose a location to store the .cfg file that is on a computer on your network.

Restore Configuration Settings



To restore configuration settings that you backed up:

1.

Enter the full path to the file on your network or click the Browse button to find the file.

2.

When you have located the .cfg file, click the Restore button to upload the file to the router.

Upon completion, the router reboots.

WARNING:

Do not interrupt the reboot process.

Erase

Under some circumstances, you might want to erase the configuration and restore the factory settings. For example, you might want to do this if you move the router to a different network.

You can use the Restore Factory Settings button on the router (see

Factory Settings

on page 116), or you can click the Erase button in this screen.

Administration

76

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Erase sets the user name to admin, the password to password, and the LAN IP address to

192.168.1.1, and enables the router’s DHCP.

Set Password

This feature allows you to change the default password that is used to log in to the router with the user name admin.

This is not the same as changing the password for wireless access. The label on the bottom of your router shows your unique wireless network name (SSID) and password for wireless access (see

Types of Logins and Access

on page 16).



To set the password for the user name admin:

1.

Select Advanced > Administration > Set Password.

2.

Type the old password and type the new password twice in the fields on this screen.

3.

If you want to be able to recover the password, select the Enable Password Recovery check box.

4.

Click Apply so that your changes take effect.

Password Recovery

NETGEAR recommends that you enable password recovery if you change the password for the router’s user name of admin. Then if you forget the password, you can recover it. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.



To set up password recovery:

1.

Select the Enable Password Recovery check box.

2.

Select two security questions and provide answers to them.

3.

Click Apply to save your changes.

When you use your browser to access the router, the login window displays. If password recovery is enabled, when you click Cancel, the password recovery process starts. You can then enter the saved answers to the security questions to recover the password.

Administration

77

8.

Advanced Settings

C u s to m i ze yo u r n e t wo r k

8

This chapter describes the advanced features of your router. The information is for readers with advanced networking knowledge who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed.

This chapter includes the following sections:

Advanced Wireless Settings

Wireless AP

Wireless Repeating Function (WDS)

Port Forwarding and Port Triggering

Set Up Port Forwarding to Local Servers

Set Up Port Triggering

Dynamic DNS

Static Routes

Remote Management

USB Settings

Universal Plug and Play

IPv6

Traffic Meter

78

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Advanced Wireless Settings

Select Advanced > Advanced Setup > Wireless Settings to display the following screen:

Scroll to view more settings

The following settings are available in this screen:

Enable Wireless Router Radio. You can completely turn off the wireless portion of the wireless router by clearing this check box. Select this check box again to enable the wireless portion of the router. When the wireless radio is disabled, other members of your household can use the router by connecting their computers to the router with an Ethernet cable.

Enable 20/40 MHz Coexistence. This is for the 2.4 GHz band only. The 20/40 MHz coexistence function is enabled by default when the wireless mode is set to Up to 300 Mpbs

(40 MHz), which is required for Wi-Fi certification. This check box is grayed out if the wireless mode is set to Up to 130 Mbps.

The router can run in either 40 MHz mode or 20 MHz mode when the wireless mode is set to

Up to 300 Mbps. When the Enable 20/40 MHz Coexistence check box is selected, the router runs in 40 MHz mode unless there is another nearby WiFi network in the area already running in 40 MHz mode or there is a wireless access point on the secondary channel. If that happens, the router runs in 20 MHz mode to coexist with that network.

If you want the router to always run in 40 MHz mode, clear this check box and click Apply.

Note:

The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options are reserved for wireless testing and advanced configuration only. Do not change these settings.

Advanced Settings

79

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Transmit Power Control. You can change the transmit power of each wireless radio. A lower setting for transmit power reduces the power consumption of the router but also reduces the wireless coverage.

Turn off wireless signal by schedule. You can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town.

WPS Settings.You can add use Wi-Fi Protected Setup (WPS) to join the wireless network.

See

Wi-Fi Protected Setup (WPS) Method

on page 19.

Router's PIN. You can use this number to join the wireless network using WPS from a computer or wireless device. The Router’s PIN has to be enabled for you to do this.

Enable Router's PIN. You can configure the router's wireless settings or add a wireless client through WPS using the router's PIN only when the PIN is enabled.

Auto Disable PIN. Selecting this check box causes the PIN to stop working after the number of failed PIN connections that you specify.

This setting protects the router from a brute force attack. If the PIN is disabled automatically, it remains disabled until the router reboots or you log in to the router and change the setting by selecting the Enable Router's PIN check box and clicking the Apply button.

Keep Existing Wireless Settings. Leave this check box selected so that the wireless settings stay the same when a wireless computer or device uses WPS to join the network.

If you clear this check box, and someone uses WPS to join the network, the wireless

SSID and WPA2 or WPA password are automatically changed to random values. In addition, if this option is selected, some software such as Network Explorer on Windows

Vista might not detect the wireless network.

Wireless Card Access List. Click the Set Up Access List button display the Wireless Card

Access List screen. You can restrict access to your network to specific devices based on their

MAC address.

Restrict Wireless Access by MAC Address

You can set up a list of computers and wireless devices that are allowed to join the wireless network. This list is based on the unique MAC address of each computer and device.

Each network device has a MAC address, which is a unique 12-character physical address, containing the hexadecimal characters 0–9, a–f, or A–F only, and separated by colons (for example, 00:09:AB:CD:EF:01). Typically, the MAC address is on the label of the wireless card or network interface device. If you do not have access to the label, you can display the

MAC address using the network configuration utilities of the computer. You might also find the MAC addresses in the Attached Devices screen.

Advanced Settings

80

N600 Wireless Dual Band Gigabit Router WNDR3700v4



To restrict access based on MAC addresses:

1.

On the Advanced Wireless Settings screen, click the Setup Access List to display the

Wireless Card Access List.

2.

Click Add to add a wireless device to the wireless access control list.

The Wireless Card Access Setup screen opens and displays a list of currently active wireless cards and their Ethernet MAC addresses.

3.

If the computer or device you want is in the Available Wireless Cards list, select that radio button; otherwise, type a name and the MAC address. You can usually find the MAC address on the bottom of the wireless device.

Tip:

You can copy and paste the MAC addresses from the Attached

Devices screen into the MAC Address field of this screen. To do this, use each wireless computer to join the wireless network. The computer should then appear in the Attached Devices screen.

4.

Click Add to add this wireless device to the Wireless Card Access List. The screen changes back to the list screen.

5.

Add each computer or device you want to allow to connect wirelessly.

6.

Select the Turn Access Control On check box.

7.

Click Apply.

Wireless AP

You can set up the router to run as an access point (AP) on the same local network as another router.



To set up the router as an AP:

1.

Select Advanced > Advanced Setup > Wireless AP.

Advanced Settings

81

N600 Wireless Dual Band Gigabit Router WNDR3700v4

2.

Select the Enable Access Point Mode check box.

3.

Scroll down to view the bottom half of the screen to display more instructions.

4.

Use an Ethernet cable to connect the Internet port of this router to a LAN port in the other router.

5.

Select the check box for the IP address setting that you want to use:

Get an IP address dynamically from the other router. The other router on the network assigns an IP address to this router while this router is in AP mode.

Fixed IP address (not recommended). Use this setting if you want to manually assign a specific IP address to this router while it is in AP mode. Using this option effectively requires advanced network experience.

6.

Click Apply.

Wireless Repeating Function (WDS)

You can set the router up to be used as a wireless access point (AP). Doing this enables the router to act as a wireless repeater. A wireless repeater connects to another wireless router as a client where the network to which it connects becomes the ISP service.

Advanced Settings

82

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Wireless repeating is a type of Wireless Distribution System (WDS). A WDS allows a wireless network to be expanded through multiple access points instead of using a wired backbone to link them. The following figure shows a wireless repeating scenario.

Base station access point

Figure 7. Wireless repeating scenario

Repeater access point

Note:

If you use the wireless repeating function, you need to select either

WEP or None as a security option in the Wireless Settings screen.

The WEP option displays only if you select the wireless mode Up to

54 Mbps in the Wireless Settings screen.

Wireless base station. The router acts as the parent access point, bridging traffic to and from the child repeater access point. The base station also handles wireless and wired local computers. To configure this mode, you have to know the MAC addresses of the child repeater access point.

Wireless repeater. The router sends all traffic from its local wireless or wired computers to a remote access point. To configure this mode, you have to know the MAC address of the remote parent access point.

The router is always in dual-band concurrent mode, unless you turn off one radio. If you enable the wireless repeater in either radio band, the wireless base station or wireless repeater cannot be enabled in the other radio band. However, if you enable the wireless base station in either radio band and use the other radio band as a wireless router or wireless base station, dual-band concurrent mode is not affected.

Advanced Settings

83

N600 Wireless Dual Band Gigabit Router WNDR3700v4

For you to set up a wireless network with WDS, both access points must meet the following conditions:

Both access points have to use the same SSID, wireless channel, and encryption mode.

Both access points have to be on the same LAN IP subnet. That is, all the access point

LAN IP addresses are in the same network.

All LAN devices (wired and wireless computers) are configured to operate in the same

LAN network address range as the access points.



To view or change the Wireless Repeating Function settings:

Select Advanced > Advanced Setup > Wireless Repeating to view or change wireless repeater settings for the router.

Scroll to view more settings

The following settings are available:

Enable Wireless Repeating Function. Select the check box for the 2.4-GHz or 5-GHz network to use the wireless repeating function.

Wireless MAC of this router. This field displays the MAC address for your router for your reference. You need to enter this MAC address in the corresponding Wireless Repeating

Function screen of the other access point you are using.

Wireless Repeater. If your router is the repeater, select this radio button.

Repeater IP Address. If your router is the repeater, enter the IP address of the other access point.

Disable Wireless Client Association. If your router is the repeater, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed.

Advanced Settings

84

N600 Wireless Dual Band Gigabit Router WNDR3700v4

-

If you are setting up a point-to-point bridge, select this check box.

-

If you want all client traffic to go through the other access point (repeater with wireless client association), leave this check box cleared.

Base Station MAC Address. If your router is the repeater, enter the MAC address for the access point that is the base station.

Wireless Base Station. If your router is the base station, select this radio button.

Disable Wireless Client Association. If your router is the base station, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed.

Repeater MAC Address (1 through 4). If your router is the base station, it can act as the

“parent” of up to four other access points. Enter the MAC addresses of the other access points in these fields.

Set Up the Base Station

The wireless repeating function works only in hub and spoke mode. The units cannot be daisy-chained. You have to know the wireless settings for both units. You have to know the

MAC address of the remote unit. First, set up the base station, and then set up the repeater.



To set up the base station:

1.

Set up both units with the same wireless settings (SSID, mode, channel, and security).

The wireless security option must be set to None or WEP.

2.

Select Advanced > Advanced Setup > Wireless Repeating Function to display the

Wireless Repeating Function screen.

Scroll to view more settings

Advanced Settings

85

N600 Wireless Dual Band Gigabit Router WNDR3700v4

3.

Select the Enable Wireless Repeating Function check box and select the Wireless Base

Station radio button.

4.

Enter the MAC address for one or more repeater units.

5.

Click Apply to save your changes.

Set Up a Repeater Unit

Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station.

Note:

If you are using the WNDR3700v4 base station with a non-NETGEAR router as the repeater, you might need to change additional configuration settings. In particular, you should disable the DHCP server function on the wireless repeater AP.



To configure the router as a repeater unit:

1.

Log in to the router that will be the repeater.

2.

Select Basic > Wireless Settings and verify that the wireless settings match the base unit exactly. The wireless security option must be set to None or WEP.

3.

Select Advanced > Wireless Repeating Function, and select the Enable Wireless

Repeating Function check box and the Wireless Repeater radio button.

4.

Fill in the Repeater IP Address field. This IP address must be in the same subnet as the base station, but different from the LAN IP address of the base station.

5.

Click Apply to save your changes.

6.

Verify connectivity across the LANs.

A computer on any wireless or wired LAN segment of the router can connect to the

Internet and share files with any other wireless or wired computer or server connected to the other access point.

Port Forwarding and Port Triggering

By default, the router blocks inbound traffic from the Internet to your computers except replies to your outbound traffic. You might need to create exceptions to this rule for these purposes:

To allow remote computers on the Internet to access a server on your local network.

To allow certain applications and games to work correctly when your router does not recognize their replies.

Your router provides two features for creating these exceptions: port forwarding and port triggering. The next sections provide background information to help you understand how port forwarding and port triggering work, and the differences between the two.

Advanced Settings

86

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Remote Computer Access Basics

When a computer on your network needs to access a computer on the Internet, your computer sends your router a message containing the source and destination address and process information. Before forwarding your message to the remote computer, your router has to modify the source information and create and track the communication session so that replies can be routed back to your computer.

Here is an example of normal outbound traffic and the resulting inbound responses:

1.

You open a browser and your operating system assigns port number 5678 to this browser session.

2.

You type http://www.example.com into the URL field, and your computer creates a web page request message with the following address and port information. The request message is sent to your router.

Source address. Your computer’s IP address.

Source port number. 5678, which is the browser session.

Destination address. The IP address of www.example.com, which your computer finds by asking a DNS server.

Destination port number. 80, which is the standard port number for a web server process.

3.

Your router creates an entry in its internal session table describing this communication session between your computer and the web server at www.example.com. Before sending the web page request message to www.example.com, your router stores the original information and then modifies the source information in the request message, performing

Network Address Translation (NAT):

The source address is replaced with your router’s public IP address. This is necessary because your computer uses a private IP address that is not globally unique and cannot be used on the Internet.

The source port number is changed to a number chosen by the router, such as

33333. This is necessary because two computers could independently be using the same session number.

Your router then sends this request message through the Internet to the web server at www.example.com.

4.

The web server at www.example.com composes a return message with the requested web page data. The return message contains the following address and port information. The web server then sends this reply message to your router.

Source address. The IP address of www.example.com.

Source port number. 80, which is the standard port number for a web server process.

Destination address. The public IP address of your router.

Destination port number. 33333.

5.

Upon receiving the incoming message, your router checks its session table to determine whether there is an active session for port number 33333. Finding an active session, the

Advanced Settings

87

N600 Wireless Dual Band Gigabit Router WNDR3700v4

router then modifies the message to restore the original address information replaced by

NAT. Your router sends this reply message to your computer, which displays the web page from www.example.com. The message now contains the following address and port information.

Source address. The IP address of www.example.com.

Source port number. 80, which is the standard port number for a web server process.

Destination address. Your computer’s IP address.

Destination port number. 5678, which is the browser session that made the initial request.

6.

When you finish your browser session, your router eventually detects a period of inactivity in the communications. Your router then removes the session information from its session table, and incoming traffic is no longer accepted on port number 33333.

Port Triggering to Open Incoming Ports

In the preceding example, requests are sent to a remote computer by your router from a particular service port number. Replies from the remote computer to your router are directed to that port number. If the remote server sends a reply to a different port number, your router does not recognize it and discards it. However, some application servers (such as FTP and

IRC servers) send replies to multiple port numbers. Using the port triggering function of your router, you can tell the router to open additional incoming ports when a particular outgoing port originates a session.

An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you have to also allow incoming traffic on port 113 to reach the originating computer.” Using steps similar to the preceding example, the following sequence shows the effects of the port triggering rule you have defined:

1.

You open an IRC client program to start a chat session on your computer.

2.

Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router.

3.

Your router creates an entry in its internal session table describing this communication session between your computer and the IRC server. Your router stores the original information, performs Network Address Translation (NAT) on the source address and port, and sends this request message through the Internet to the IRC server.

4.

Noting your port triggering rule and having observed the destination port number of 6667, your router creates an additional session entry to send any incoming port 113 traffic to your computer.

5.

The IRC server sends a return message to your router using the NAT-assigned source port

(as in the previous example, say port 33333) as the destination port. The IRC server also sends an “identify” message to your router with destination port 113.

Advanced Settings

88

N600 Wireless Dual Band Gigabit Router WNDR3700v4

6.

Upon receiving the incoming message to destination port 33333, your router checks its session table to determine whether there is an active session for port number 33333.

Finding an active session, the router restores the original address information replaced by

NAT and sends this reply message to your computer.

7.

Upon receiving the incoming message to destination port 113, your router checks its session table and learns that there is an active session for port 113, associated with your computer.

The router replaces the message’s destination IP address with your computer’s IP address and forwards the message to your computer.

8.

When you finish your chat session, your router eventually senses a period of inactivity in the communications. The router then removes the session information from its session table, and incoming traffic is no longer accepted on port numbers 33333 or 113.

To configure port triggering, you need to know which inbound ports the application needs.

Also, you need to know the number of the outbound port that will trigger the opening of the inbound ports. Usually, you can determine this information by contacting the publisher of the application or the relevant user groups or news groups.

Note:

Only one computer at a time can use the triggered application.

Port Forwarding to Permit External Host Communications

In both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the

Internet to initiate a connection to a server computer on your network. Normally, your router ignores any inbound traffic that is not a response to your own outbound traffic. You can configure exceptions to this default rule by using the port forwarding feature.

A typical application of port forwarding can be shown by reversing the client-server relationship from the previous web server example. In this case, a remote computer’s browser needs to access a web server running on a computer in your local network. Using port forwarding, you can tell the router, “When you receive incoming traffic on port 80 (the standard port number for a web server process), forward it to the local computer at

192.168.1.123.” The following sequence shows the effects of the port forwarding rule you have defined:

1.

The user of a remote computer opens a browser and requests a web page from www.example.com, which resolves to the public IP address of your router. The remote computer composes a web page request message with the following destination information:

Destination address. The IP address of www.example.com, which is the address of your router.

Destination port number. 80, which is the standard port number for a web server process.

The remote computer then sends this request message through the Internet to your router.

Advanced Settings

89

N600 Wireless Dual Band Gigabit Router WNDR3700v4

2.

Your router receives the request message and looks in its rules table for any rules covering the disposition of incoming port 80 traffic. Your port forwarding rule specifies that incoming port 80 traffic should be forwarded to local IP address 192.168.1.123. Therefore, your router modifies the destination information in the request message:

The destination address is replaced with 192.168.1.123.

Your router then sends this request message to your local network.

3.

Your web server at 192.168.1.123 receives the request and composes a return message with the requested web page data. Your web server then sends this reply message to your router.

4.

Your router performs NAT on the source IP address, and sends this request message through the Internet to the remote computer, which displays the web page from www.example.com.

To configure port forwarding, you need to know which inbound ports the application needs.

Usually, you can determine this information by contacting the publisher of the application or the relevant user groups or news groups.

How Port Forwarding Differs from Port Triggering

The following points summarize the differences between port forwarding and port triggering:

Port triggering can be used by any computer on your network, although only one computer can use it at a time.

Port forwarding is configured for a single computer on your network.

Port triggering does not require that you know the computer’s IP address in advance. The

IP address is captured automatically.

Port forwarding requires that you specify the computer’s IP address during configuration, and the IP address can never change.

Port triggering requires specific outbound traffic to open the inbound ports, and the triggered ports are closed after a period of no activity.

Port forwarding is always active and does not need to be triggered.

Set Up Port Forwarding to Local Servers

Using the port forwarding feature, you can allow certain types of incoming traffic to reach servers on your local network. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

Use the Port Forwarding screen to configure the router to forward specific incoming protocols to computers on your local network. In addition to servers for specific applications, you can also specify a default DMZ server to which all other incoming protocols are forwarded.

Before starting, determine which type of service, application, or game you want to provide.

Find out the local IP address of the computer that will provide the service. The server computer has to always have the same IP address.

Advanced Settings

90

N600 Wireless Dual Band Gigabit Router WNDR3700v4



To set up port forwarding:

Tip:

To ensure that your server computer always has the same IP address, use the reserved IP address feature of your WNDR3700v4 router.

1.

Select Advanced Setup > Port Forwarding/Port Triggering to display the following screen:

Port Forwarding is selected as the service type.

2.

From the Service Name list, select the service or game that you will host on your network. If

the service does not appear in the list, see

Add a Custom Service

on page 91.

3.

In the corresponding Server IP Address field, enter the last digit of the IP address of your local computer that will provide this service.

4.

Click Add. The service appears in the list in the screen.

Add a Custom Service

To define a service, game, or application that does not appear in the Service Name list, first determine which port number or range of numbers the application uses. Usually, you can determine this information by contacting the publisher of the application or the relevant user groups or news groups.



To add a custom service:

1.

Select Advanced > Advanced Setup > Port Forwarding/Port Triggering.

2.

Select Port Forwarding as the service type.

Advanced Settings

91

N600 Wireless Dual Band Gigabit Router WNDR3700v4

3.

Click the Add Custom Service button to display the following screen:

4.

In the Service Name field, enter a descriptive name.

5.

In the Protocol list, select the protocol. If you are unsure, select TCP/UDP.

6.

Specify the port settings:

External Starting Port and External Ending Port. These are the starting number and ending number for the public ports at the Internet interface. For single port forwarding, number in the External Starting Port and External Ending Port fields can be the same. The range is from 1 to 65534.

Use the same port range for Internal port. This check box is selected by default. If you want to use different ports, clear this check box and specify the internal ports.

Internal Starting Port and Internal Ending Port. These are the starting number and ending number for the ports of a computer on the router’s local area network (LAN).

These are private ports. The router calculates the internal ending port.

7.

In the Internal IP Address field, enter the IP address of your local computer that will provide this service.

8.

Click Apply. The service appears in the list in the Port Forwarding/Port Triggering screen.

Edit or Delete a Port Forwarding Entry



To edit or delete a port forwarding entry:

1.

In the table, select the radio button next to the service name.

2.

Click Edit Service or Delete Service.

Application Example: Making a Local Web Server Public

If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server.

Advanced Settings

92

N600 Wireless Dual Band Gigabit Router WNDR3700v4



To make a local web server public:

1.

Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation. In this example, your router always gives your web server an IP address of 192.168.1.33.

2.

In the Port Forwarding/Port Triggering screen, configure the router to forward the HTTP service to the local address of your web server at 192.168.1.33. HTTP (port 80) is the standard protocol for web servers.

3.

(Optional) Register a host name with a Dynamic DNS service, and configure your router to

use the name as described in

Dynamic DNS

on page 95. To access your web server from

the Internet, a remote user has to know the IP address that your ISP assigned. However, if you use a Dynamic DNS service, the remote user can reach your server by a user-friendly

Internet name, such as mynetgear.dyndns.org.

Set Up Port Triggering

Port triggering is a dynamic extension of port forwarding that is useful in these cases:

More than one local computer needs port forwarding for the same application (but not simultaneously).

An application needs to open incoming ports that are different from the outgoing port.

When port triggering is enabled, the router monitors outbound traffic looking for a specified outbound “trigger” port. When the router detects outbound traffic on that port, it remembers the IP address of the local computer that sent the data. The router then temporarily opens the specified incoming port or ports, and forwards incoming traffic on the triggered ports to the triggering computer.

Port forwarding creates a static mapping of a port number or range to a single local computer. Port triggering can dynamically open ports to any computer that needs them and can close the ports when they are no longer needed.

Note:

If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance (a feature in Windows XP), you should also enable

Universal Plug and Play (UPnP) according to the instructions in

Universal Plug and Play

on page 99.

To configure port triggering, you need to know which inbound ports the application needs, and the number of the outbound port that will trigger the opening of the inbound ports.

Usually, you can determine this information by contacting the publisher of the application or the relevant user groups or news groups.



To set up port triggering:

1.

Select Advanced > Advanced Setup > Port Forwarding/Port Triggering.

Advanced Settings

93

N600 Wireless Dual Band Gigabit Router WNDR3700v4

2.

Select the Port Triggering radio button to display the port triggering information.

3.

Clear the Disable Port Triggering check box if it is selected.

Note:

If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled. However, any port triggering configuration information you added to the router is retained even though it is not used.

4.

In the Port Triggering Timeout field, enter a value up to 9999 minutes.

This value controls the inactivity timer for the designated inbound ports. The inbound ports close when the inactivity time expires. This is required because the router cannot be sure when the application has terminated.

5.

Click Add Service to display the following screen:

6.

In the Service Name field, type a descriptive service name.

7.

In the Service User list, select Any (the default) to allow this service to be used by any computer on the Internet. Otherwise, select Single address, and enter the IP address of one computer to restrict the service to a particular computer.

8.

Select the service type, either TCP or UDP or both (TCP/UDP). If you are not sure, select

TCP/UDP.

9.

In the Triggering Port field, enter the number of the outbound traffic port that you want to cause the inbound ports to open.

10.

Enter the inbound connection port information in the Connection Type, Starting Port, and

Ending Port fields.

Advanced Settings

94

N600 Wireless Dual Band Gigabit Router WNDR3700v4

11.

Click Apply. The service appears in the Port Triggering Portmap table.

Dynamic DNS

If your Internet service provider (ISP) gave you a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain

Name Servers (DNS). However, if your Internet account uses a dynamically assigned IP address, you do not know in advance what your IP address will be, and the address can change frequently. In this case, you can use a commercial Dynamic DNS service. This type of service lets you register your domain to their IP address and forwards traffic directed at your domain to your frequently changing IP address.

If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic

DNS service does not work because private addresses are not routed on the Internet.

Your router contains a client that can connect to the Dynamic DNS service provided by

DynDNS.org. First visit their website at

http://www.dyndns.org

and obtain an account and host name that you configure in the router. Then, whenever your ISP-assigned IP address changes, your router contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your router at http://hostname.dyndns.org.

On the Advanced tab, select Advanced Setup > Dynamic DNS to display the following screen:



To set up Dynamic DNS:

1.

Register for an account with one of the Dynamic DNS service providers in the Service

Provider list.

2.

Select the Use a Dynamic DNS Service check box.

3.

Select the web address of your Dynamic DNS service provider.

For example, for DynDNS.org, select www.dyndns.org.

4.

Type the host name (or domain name) that your Dynamic DNS service provider gave you.

5.

Type the user name for your Dynamic DNS account. This is the name that you use to log in to your account, not your host name.

6.

Type the password (or key) for your Dynamic DNS account.

7.

Click Apply to save your configuration.

Advanced Settings

95

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Static Routes

Static routes provide additional routing information to your router. Typically, you do not need to add static routes. You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets on your network.

As an example of when a static route is needed, consider the following case:

Your primary Internet access is through a cable modem to an ISP.

You have an ISDN router on your home network for connecting to the company where you are employed. This router’s address on your LAN is 192.168.1.100.

Your company’s network address is 134.177.0.0.

When you first configured your router, two implicit static routes were created. A default route was created with your ISP as the gateway, and a second static route was created to your local network for all 192.168.1.x addresses. With this configuration, if you attempt to access a device on the 134.177.0.0 network, your router forwards your request to the ISP. The ISP forwards your request to the company where you are employed, and the request is likely to be denied by the company’s firewall.

In this case you have to define a static route, telling your router that 134.177.0.0 should be accessed through the ISDN router at 192.168.1.100. In this example:

The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134.177.x.x addresses.

The Gateway IP Address field specifies that all traffic for these addresses should be forwarded to the ISDN router at 192.168.1.100.

A metric value of 1 works since the ISDN router is on the LAN.

Private is selected only as a precautionary security measure in case RIP is activated.



To set up a static route:

1.

Select Advanced > Advanced Setup > Static Routes, and click Add to display the following screen:

2.

In the Route Name field, type a name for this static route (for identification purposes only.)

Advanced Settings

96

N600 Wireless Dual Band Gigabit Router WNDR3700v4

3.

Select the Private check box if you want to limit access to the LAN only. If Private is selected, the static route is not reported in RIP.

4.

Select the Active check box to make this route effective.

5.

Type the IP address of the final destination.

6.

Type the IP subnet mask for this destination. If the destination is a single host, type

255.255.255.255.

7.

Type the gateway IP address, which has to be a router on the same LAN segment as the router.

8.

Type a number from 1 through 15 as the metric value.

This value represents the number of routers between your network and the destination.

Usually, a setting of 2 or 3 works, but if this is a direct connection, set it to 1.

9.

Click Apply to add the static route.

Advanced Settings

97

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Remote Management

The remote management feature lets you upgrade or check the status of your WNDR3700v4 router over the Internet.



To set up remote management:

1.

Select Advanced > Advanced Setup > Remote Management.

Note:

Be sure to change the router’s default login password to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.

2.

Select the Turn Remote Management On check box.

3.

Under Allow Remote Access By, specify the external IP addresses to be allowed to access the router’s remote management.

For enhanced security, restrict access to as few external IP addresses as practical.

To allow access from a single IP address on the Internet, select Only This

Computer. Enter the IP address that will be allowed access.

To allow access from a range of IP addresses on the Internet, select IP Address

Range. Enter a beginning and ending IP address to define the allowed range.

To allow access from any IP address on the Internet, select Everyone.

4.

Specify the port number for accessing the management interface.

Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management interface. Choose a number from 1024 to 65535, but do not use the number of any common service port.

The default is 8443, which is a common alternate for HTTPS.

5.

Click Apply to have your changes take effect.

6.

When accessing your router from the Internet, type your router’s WAN IP address into your browser’s address or location field followed by a colon (:) and the custom port number. For example, if your external address is 134.177.0.123 and you use port number 8443, enter

https://134.177.0.123:8443 in your browser.

Advanced Settings

98

N600 Wireless Dual Band Gigabit Router WNDR3700v4

USB Settings

For added security, the router can be set up to share only approved USB devices. See

Specify Approved USB Devices

on page 61 for the procedure.

Universal Plug and Play

Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.

If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications such as instant messaging or remote assistance (a feature in Windows XP), you should enable UPnP.



To turn on Universal Plug and Play:

1.

Select Advanced > Advanced Setup > UPnP. The UPnP screen displays.

2.

The available settings and information in this screen are:

Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration.

The default setting for UPnP is disabled. If this check box is not selected, the router does not allow any device to automatically control the resources, such as port forwarding

(mapping), of the router.

Advertisement Period. The advertisement period is how often the router broadcasts its

UPnP information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points have current device status at the expense of additional network traffic. Longer durations can compromise the freshness of the device status, but can significantly reduce network traffic.

Advertisement Time to Live. The time to live for the advertisement is measured in hops

(steps) for each UPnP packet sent. The time to live hop count is the number of steps a broadcast packet is allowed to propagate for each UPnP advertisement before it disappears. The number of hops can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which is fine for most home networks. If you notice that some devices are not being updated or reached correctly, then it might be necessary to increase this value.

Advanced Settings

99

N600 Wireless Dual Band Gigabit Router WNDR3700v4

UPnP Portmap Table. The UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the router and which ports (internal and external) that device has opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address.

3.

Click Apply to save your settings.

IPv6

You can use this feature to set up an IPv6 Internet connection type if genie does not detect it automatically.



To set up an IPv6 Internet connection type:

1.

Select Advanced > Advanced Setup > IPv6 to display the following screen:

2.

Select the IPv6 connection type from the list. Your Internet service provider (ISP) can provide this information.

If your ISP did not provide details, you can select IPv6 Tunnel.

If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use.

If your Internet connection does not use PPPoE, DHCP, or fixed, but is IPv6, select

Auto Config.

For more detailed information about Internet connection types, see the following sections.

3.

Click Apply so that your changes take effect.

Advanced Settings

100

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Auto Detect Fields

In the IPv6 screen, when you select Auto Detect from the drop-down list, the following screen displays.

The Connection Type field indicates the connection type detected. The following fields are also included in this screen:

IPv6 LAN Setup

Router’s IPv6 Address on WAN. The IPv6 address acquired for the router’s WAN (or

Internet) interface. The number after the slash (/) is the length of the prefix, which is also roughly indicated by the underline (_) under the IPv6 address.

Router’s IPv6 Address on LAN. The IPv6 address acquired for the router’s LAN interface.

The number after the slash (/) is the length of the prefix, which is also roughly indicated by the underline (_) under the IPv6 address.

IP Address Assignment. You can select how you want to assign IPv6 address to the devices on your home network (the LAN). You can select either DHCP Server or Auto

Config to assign an IPv6 address. Using DHCP Server might pass more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. Auto Config is selected by default.

Use This Interface ID. You can enable this option and specify the interface ID that you want for the IPv6 address for the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address.

IPv6 Filtering

When the connection type is not IPv6 Pass Through or Disabled, the router starts the SPI firewall function on the WAN interface. The router creates connection records and checks every inbound IPv6 packet. If the inbound packet is not destined to the router itself is unexpected, or the packet is not in the connection record, the router blocks this packet. This

Advanced Settings

101

N600 Wireless Dual Band Gigabit Router WNDR3700v4

function has two modes. The default is Secured mode, which checks both TCP and UDP packets. For Open mode, the checking is applied only to the UDP connection.

Auto Config

In the IPv6 screen, when you select Auto Config from the drop-down list, the following screen displays.

The following fields are included in this screen:

DHCP User Class. Most people do not need to fill in this field, but if your ISP has given you a specific host name, enter it here.

DHCP Domain Name. This is not needed for most connections. You can type the domain name of your ISP. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, you would type

xxx.yyy.zzz as the domain name.

If your ISP provided you with a domain name, type it in this field. For example, Earthlink

Cable might require a host name of home, and Comcast sometimes supplies a domain name.

This is the domain name for the IPv6 connection. Do not enter the domain name for the IPv4 connection here.

The other settings are the same as Auto Detect mode. See

IPv6 LAN Setup

and

IPv6

Filtering

on page 101.

Advanced Settings

102

N600 Wireless Dual Band Gigabit Router WNDR3700v4

6to4 Tunnel

In the IPv6 screen, when you select 6to4 Tunnel from the drop-down list, the following screen displays.

The following fields are included in this screen:

Remote 6to4 Relay Router. The remote relay router to which your router creates the 6to4 tunnel. If your ISP provides the address of its own relay router, you can put it here. You can also leave the setting as Auto and the router uses any remote relay router that is available.

The 6to4 tunnel connection needs the IPv4 Internet connection to be working first.

The other settings are the same as for Auto Detect mode. See

IPv6 LAN Setup

and

IPv6

Filtering

on page 101.

Pass Through

In this mode, the router works as a Layer 2 Ethernet switch with 2 ports (LAN and WAN

Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets.

Advanced Settings

103

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Fixed

In the IPv6 screen, when you select Fixed from the drop-down list, the following screen displays.

The following fields are included in this screen:

IPv6 Fixed WAN Setup

IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router’s WAN interface.

Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway, which is supposed to be on the router’s WAN interface.

Primary and Secondary DNS Server. The DNS servers that resolve IPv6 domain name records for you. If these fields are not specified, the router uses the DNS server configured

for the IPv4 Internet connection on the Internet Settings screen. (See

Internet Setup

on page 22.)

IP Address Assignment. You can select how you want to assign IPv6 addresses to the devices on your home network (the LAN). You can use either DHCP Server or Auto Config to assign IPv6 address. Using DHCP Server might pass more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. Auto Config is used by default.

IPb6 Fixed LAN Setup

IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router’s LAN interface.

Advanced Settings

104

N600 Wireless Dual Band Gigabit Router WNDR3700v4

DHCP

In the IPv6 screen, when you select DHCP from the drop-down list, the following screen displays.

The following fields are included in this screen:

User Class. Most people do not need to fill in this field, but if your ISP has given you a specific host name, enter it here.

Domain Name. This is not needed for Internet connections. You can type the domain name of your ISP. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, you would type

xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field.

(For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name.)

This is the domain name for the IPv6 connection. Do not enter the domain name for the IPv4 connection here.

The other settings are the same as for Auto Detect mode. See

IPv6 LAN Setup

and

IPv6

Filtering

on page 101.

Advanced Settings

105

N600 Wireless Dual Band Gigabit Router WNDR3700v4

PPPoE

In the IPv6 screen, when you select PPPoE from the drop-down list, the following screen displays.

The following fields are included in this screen:

Login. This is usually the name that you use in your email address. For example, if your main mail account is [email protected], then you would put JerAB in this field.

Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your full email address when you log in. If your ISP requires your full email address, type it in this field.

Password. Type the password that you use to log in to your ISP.

Service Name. If your ISP provided a service name, enter it here. Otherwise, you can leave this field blank.

Connection Mode. This specifies when the router should establish the PPPoE connection.

Currently the connection mode is always on to provide a steady IPv6 connection. The router never disconnects the connection, and in case the connection is broken (such as if the modem is turned off), the router establishes the connection right after the PPPoE connection is available.

The other settings are the same as Auto Detect mode. See

IPv6 LAN Setup

and

IPv6

Filtering

on page 101.

Advanced Settings

106

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Traffic Meter

Traffic metering allows you to monitor the volume of Internet traffic passing through your router’s Internet port, set limits for traffic volume, and get a live update of traffic usage.



To monitor Internet traffic:

1.

Click Advanced > Advanced Setup > Traffic Meter to display the following screen.

Scroll to view more settings

2.

To enable the traffic meter, select the Enable Traffic Meter check box.

3.

If you would like to record and restrict the volume of Internet traffic, select the Traffic

volume control by radio button. You can select one of the following options for controlling the traffic volume:

No Limit. No restriction is applied when the traffic limit is reached.

Download only. The restriction is applied to incoming traffic only.

Both Directions. The restriction is applied to both incoming and outgoing traffic.

4.

You can limit the amount of data traffic allowed per month by specifying how many Mbytes per month are allowed or by specifying how many hours of traffic are allowed.

5.

Set the traffic counter to begin at a specific time and date.

6.

Set up traffic control to issue a warning message before the monthly limit of Mbytes or hours is reached. You can select one of the following to occur when the limit is attained:

The Internet LED flashes green or amber.

The Internet connection is disconnected and disabled.

7.

Set up Internet traffic statistics to monitor the data traffic.

8.

Click the Traffic Status button for an update on Internet traffic status on your router.

9.

Click Apply to save your settings.

Advanced Settings

107

9.

Troubleshooting

9

This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at

http://support.netgear.com

for product and contact information.

This chapter contains the following sections:

Quick Tips

Troubleshoot with the LEDs

Cannot Log In to the Router

Cannot Access the Internet

Changes Not Saved

Incorrect Date or Time

108

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Quick Tips

This section describes tips for troubleshooting some common problems.

Sequence to Restart Your Network

Be sure to restart your network in this sequence:

1.

Turn off and unplug the modem.

2.

Turn off the router and computers.

3.

Plug in the modem and turn it on. Wait 2 minutes.

4.

Turn on the router and wait 2 minutes.

5.

Turn on the computers.

Power LED

Check the Power LED to verify correct router operation.

If the Power LED does not turn off within 2 minutes after you turn the router on, reset the

router according to the instructions in

Factory Settings

on page 116.

Check Ethernet Cable Connections

Make sure that the Ethernet cables are securely plugged in:

The Internet LED on the router is lit if the Ethernet cable connecting the router and the modem is plugged in securely and the modem and router are turned on.

For each powered-on computer connected to the router by an Ethernet cable, the corresponding numbered router LAN port LED is lit.

Wireless Settings

Make sure that the wireless settings in the computer and router match exactly.

For a wirelessly connected computer, the wireless network name (SSID) and wireless security settings of the router and wireless computer need to match exactly.

If you set up an access list in the Advanced Wireless Settings screen, you have to add each wireless computer’s MAC address to the router’s access list.

Network Settings

Make sure that the network settings of the computer are correct:

Wired and wirelessly connected computers need to have network (IP) addresses on the same network as the router. The simplest way to do this is to configure each computer to obtain an IP address automatically using DHCP.

Troubleshooting

109

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Some cable modem service providers require you to use the MAC address of the computer initially registered on the account. You can view the MAC address in the

Attached Devices screen.

Troubleshoot with the LEDs

After you turn on power to the router, the following sequence of events should occur:

1.

When power is first applied, verify that the Power LED

2.

After 2 minutes, verify the following:

The Power LED lights solid green.

The Internet LED lights.

The 2.4 GHz and 5 GHz LEDs light.

lights.

The LEDs on the front panel of the router can be used for troubleshooting.

Power LED Is Off or Blinking

Make sure that the power cord is securely connected to your router and that the power adapter is securely connected to a functioning power outlet.

Check that you are using the 12V DC, 5A power adapter that NETGEAR supplied for this product.

If the Power LED blinks slowly and continuously, the router firmware is corrupted. This can happen if a firmware upgrade is interrupted, or if the router detects a problem with the firmware. If the error persists, you have a hardware problem. For recovery instructions, or help with a hardware problem, contact technical support at

www.netgear.com/support.

LEDs Never Turn Off

When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the

LEDs stay lit, there is a fault within the router. If all LEDs are still lit 1 minute after power-up:

Cycle the power to see if the router recovers.

Press and hold the Restore Factory Settings button to return the router to its factory settings as explained in

Factory Settings

on page 116.

If the error persists, you might have a hardware problem and should contact technical support at

www.netgear.com/support

.

Internet LED Is Off

If the Internet LED does not light, check the following:

Make sure that the Ethernet cable connections are secure at the router and at the modem or computer.

Troubleshooting

110

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Make sure that power is turned on to the connected modem or computer.

Be sure that you are using the correct cable.

When connecting the router’s Internet port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. This cable could be a standard straight-through Ethernet cable or an Ethernet crossover cable.

Wireless 2.4 GHz and 5 GHz LEDs Are Off

If these LEDs stay off, check to see if the Wi-Fi On/Off button on the router has been pressed. This button turns the wireless radios in the router on and off. The 2.4 GHz and 5

GHz LEDs are lit when the wireless radio is turned on.

Cannot Log In to the Router

If you cannot log in to the router from a computer on your local network, check the following:

If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section.

Make sure that your computer’s IP address is on the same subnet as the router. If you are using the recommended addressing scheme, your computer’s address should be in the range of 192.168.1.2 to 192.168.1.254.

If your computer’s IP address is 169.254.x.x, recent versions of Windows and Mac OS generate and assign an IP address if the computer cannot reach a DHCP server. These autogenerated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the router, and reboot your computer.

If your router’s IP address was changed and you do not know the current IP address, clear the router’s configuration to factory defaults. This sets the router’s IP address to

192.168.1.1. This procedure is explained in

Factory Settings

on page 116.

Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using

Internet Explorer, click Refresh to be sure that the Java applet is loaded.

Try quitting the browser and launching it again.

Make sure that you are using the correct login information. The factory default login name is admin and the password is password. Make sure that Caps Lock is off when you enter this information.

If you are attempting to set up your router as a replacement for an ADSL gateway in your network, the router cannot perform all gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information. NETGEAR does not support such a configuration.

Cannot Access the Internet

If you can access WNDR3700v4 router but not the Internet, check to see if the router can obtain an IP address from your Internet service provider (ISP). Unless your ISP provides a

Troubleshooting

111

N600 Wireless Dual Band Gigabit Router WNDR3700v4

fixed IP address, your router requests an IP address from the ISP. You can determine whether the request was successful using the Router Status screen.



To check the WAN IP address:

1.

Start your browser, and select an external site such as

www.netgear.com

.

2.

Access the router interface at www.routerlogin.net.

3.

Select Administration > Router Status.

4.

Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP.

If your router cannot obtain an IP address from the ISP, you might need to force your cable or

DSL modem to recognize your new router by restarting your network, as described in

Sequence to Restart Your Network

on page 109.

If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following:

Your Internet service provider (ISP) might require a login program.

Ask your ISP whether it requires PPP over Ethernet (PPPoE) or some other type of login.

If your ISP requires a login, the login name and password might be set incorrectly.

Your ISP might check for your computer’s host name.

Assign the computer host name of your ISP account as the account name in the Internet

Setup screen.

Your ISP allows only one Ethernet MAC address to connect to Internet and might check for your computer’s MAC address. In this case, do one of the following:

-

Inform your ISP that you have bought a new network device, and ask them to use the router’s MAC address.

-

Configure your router to clone your computer’s MAC address.

If your router can obtain an IP address, but your computer is unable to load any web pages from the Internet:

Your computer might not recognize any DNS server addresses.

A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically, your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, reboot your computer, and verify the DNS address. You can configure your computer manually with DNS addresses, as explained in your operating system documentation.

Your computer might not have the router configured as its TCP/IP gateway.

If your computer obtains its information from the router by DHCP, reboot the computer, and verify the gateway address.

You might be running login software that is no longer needed.

If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router. You might need to go to

Troubleshooting

112

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Internet Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection.

Changes Not Saved

If the router does not save the changes you make in the router interface, check the following:

When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost.

Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache.

Incorrect Date or Time

Select Security > Schedule to display the current date and time. The router uses the

Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day.

Problems with the date and time function can include the following:

Date shown is January 1, 2000. The router has not yet reached a network time server.

Check that your Internet access is configured correctly. If you have just finished setting up the router, wait at least 5 minutes, and check the date and time again.

Time is off by one hour. The router does not automatically sense daylight savings time. In the Schedule screen, select the Automatically adjust for daylight savings time check box.

Wireless Connectivity

If you are having trouble connecting wirelessly to the router, try to isolate the problem.

Does the wireless device or computer that you are using find your wireless network?

If not, check the 2.4 GHz and 5 GHz LEDs on the front of the router. They should be lit. If they are not, you can press the Wireless button on the front of the router to turn the routers wireless radios back on.

If you disabled the router’s SSID broadcast, then your wireless network is hidden and does not show up in your wireless client’s scanning list. (By default, SSID broadcast is enabled.)

If your wireless device finds the network but you cannot join the network, check to make sure that your wireless device is compatible with the network that you selected (2.4 GHz or 5 GHz).

Does your wireless device support the security that you are using for your wireless network (WPA or WPA2)?

Troubleshooting

113

N600 Wireless Dual Band Gigabit Router WNDR3700v4

If you want to check the wireless settings for the router, use an Ethernet cable to connect a computer to a LAN port on the router. Then log in to the router and select Setup >

Wireless Settings (see

Wireless Settings Screen Fields

on page 29).

Note:

Note: Be sure to configure both sections (for 2.4 GHz b/g/n and

5 GHz a/n) on the Wireless Settings screen and to click Apply if you make changes.

Wireless Signal Strength

If your wireless device finds your network, but the signal strength is weak, check these conditions:

Is your router too far from your computer, or too close? Place your computer near the router, but at least 6 feet (1.8 meters) away, and see if the signal strength improves.

Is your wireless signal blocked by objects between the router and your computer?

Troubleshooting

114

A.

Supplemental Information

This appendix includes the following sections:

Factory Settings

Technical Specifications

A

115

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Factory Settings

You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Restore Factory Settings button on the router for at least 5 seconds.

The router resets, and returns to the factory configuration settings shown in the following table.

Table 2. Factory default settings

Feature

Router login

Internet connection

Local network

(LAN)

Firewall

User login URL

User name (case-sensitive)

Default behavior

www.routerlogin.com or www.routerlogin.net

admin

Login password (case-sensitive) password

WAN MAC address

WAN MTU size

Use default hardware address

1500

Port speed

LAN IP address

Subnet mask

DHCP server

AutoSensing

192.168.1.1

255.255.255.0

Enabled

DHCP range

Time zone

192.168.1.2 to 192.168.1.254

Pacific time

Time zone daylight savings time Disabled

Allow a registrar to configure this router

Enabled

DHCP starting IP address

DHCP ending IP address

192.168.1.2

192.168.1.254

DMZ

Time zone

Disabled

GMT for WW except NA and GR, GMT+1 for GR, GMT-8 for NA

Disabled Time zone adjusted for daylight savings time

Inbound (communications coming in from the Internet)

Disabled (except traffic on port 80, the HTTP port)

Outbound (communications going out to the Internet)

Enabled (all)

Source MAC filtering Disabled

Supplemental Information

116

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Table 2. Factory default settings (continued)

Feature

Wireless

Firewall

Wireless communication

SSID name

Default behavior

Enabled

See router label

Security

Broadcast SSID

Transmission speed

Country/region

RF channel

Operating mode

WPA2-PSK (AES)

Enabled

Auto

*

United States in the US, otherwise varies by region

6 until region selected

2.4 GHz b/g/n: Up to 130 Mbps

5 GHz a/n: Up to 300 Mbps

Inbound (communications coming in from the Internet)

Disabled (bars all unsolicited requests)

Outbound (communications going out to the Internet)

Enabled (all)

*. Maximum Wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.

Technical Specifications

Table 3. WNDR3700v4 router specifications

Feature

Data and routing protocols

Power adapter

Dimensions

Weight

Operating temperature

Operating humidity

Electromagnetic Emissions

LAN

Description

TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB

North America: 120V, 60 Hz, input

UK, Australia: 240V, 50 Hz, input

Europe: 230V, 50 Hz, input

All regions (output): 12V DC @ 1.5A, output

1.1 in. x 6.89 in. x 4.68 in. (28 x 175 x 119 mm)

0.5 kg (1.2 lbs)

0° to 40° C (32º to 104º F)

90% maximum relative humidity, noncondensing

FCC Part 15 Class B

VCCI Class B

EN 55 022 (CISPR 22), Class B C-Tick N10947

10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45

Supplemental Information

117

N600 Wireless Dual Band Gigabit Router WNDR3700v4

Table 3. WNDR3700v4 router specifications (continued)

Feature

WAN

Wireless

Radio data rates

Data encoding standards

Maximum computers per wireless network

Operating frequency range

802.11 security

Description

10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45

Maximum wireless signal rate complies with the IEEE 802.11 standard. See the footnote for the previous table.

Auto Rate Sensing

IEEE 802.11n

IEEE 802.11n, IEEE 802.11g, IEEE 802.11b 2.4 GHz

IEEE 802.11n, IEEE 802.11a 5.0 GHz

Limited by the amount of wireless network traffic generated by each node

(typically 50–70 nodes).

2.4 GHz

2.412–2.462 GHz (US)

2.412–2.472 GHz (Japan)

2.412–2.472 GHz (Europe ETSI)

5 GHz

5.18–5.24 + 5.745–5.825 GHz (US)

5.18–5.24 GHz (Europe ETSI)

40-bit (also called 64-bit) and 128-bit WEP, WPA-PSK, WPA2-PSK, and

WPA/WPA2 Enterprise.

Supplemental Information

118

advertisement

Key Features

  • Dual-band gigabit router
  • Fast and secure internet access
  • DSL compatibility
  • Content filtering
  • Device protection

Frequently Answers and Questions

What is the difference between a dual-band router and a single-band router?
A dual-band router can operate on two different frequencies, 2.4GHz and 5GHz. The 2.4GHz band is more crowded and slower, while the 5GHz band is less crowded and faster. A single-band router can only operate on one frequency, typically 2.4GHz.
How do I set up my router?
You can set up your router using the NETGEAR genie software, which is included on the Resource CD. You can also set up your router manually using the web interface.
What are the features of the NETGEAR genie software?
The NETGEAR genie software allows you to manage your router's settings, such as the wireless network name and password, parental controls, and guest access. It also provides tools for troubleshooting and monitoring your network.

Related manuals

Download PDF

advertisement

Table of contents