Botany Classic Spa USER MANUAL

Botany Classic Spa USER MANUAL
Botany Classic Spa
USER MANUAL
1
Contents
Important safety instructions ..................................................................................................................... 3
Warnings ........................................................................................................................................................ 3
Hyperthermia .................................................................................................................................................. 4
Information to assist you locating the spa ................................................................................................ 4
Outdoor locations ........................................................................................................................................... 4
Location considerations .................................................................................................................................. 4
Spa base ........................................................................................................................................................ 5
Water supply…................................................................................................................................................ 5
Electrical safety .............................................................................................................................................. 5
Electrical installation ................................................................................................................................... 5
Wiring diagram ............................................................................................................................................. 6
Electrical connection point location ................................................................................................................ 6
Important usage warnings – non warranty faults ........................................................................................... 7
Water treatment ............................................................................................................................................. 7
Filling your spa with water – avoiding air locks .............................................................................................. 7
Filters ............................................................................................................................................................. 7
How to remove your spas filters ................................................................................................................ 8
Hardcover use................................................................................................................................................ 8
Caring for cedar & synthetic cabinets ............................................................................................................ 8
Empty spa warning ........................................................................................................................................ 8
Using the drain – Draining the spa............................................................................................................. 9
Turning jets on & off ...................................................................................................................................... 9
Waterfall control handle – Air control handles – Main Diverter………………………………..……….…………9
My spa is too hot in summer……………………………………………………………………...…………………..9
Operating your botany classic spa ..................................................................................................... 10-11
Setting the time…………............................................................................................................................... 12
Setting the cycle cleaning ............................................................................................................................. 12
Setting the cycle heating …........................................................................................................................... 13
Turning on the heater manually ..................................................................................................................... 14
Turning on the hot water massage pump ...................................................................................................... 14
Turning on waterfall & feet jets ................................................................................................................... 14
Turning on the LED lights .............................................................................................................................. 14
Frost prevention system ............................................................................................................................... 14
Ozonator ....................................................................................................................................................... 14
Troubleshooting ........................................................................................................................................ 15
Aqua Pulse Spas Warranty ............................................................................................................. 16-17-18
Botany Classic Warranty Card ...................................................................................................................... 19
2
IMPORTANT SAFETY INSTRUCTIONS
Your physiological response to hot water is very subjective and depends on your age, health and medical
history. If you don’t know your tolerance to hot water or experience dizziness, headaches or nausea you
should exit the spa immediately and cool down.
WARNINGS
Children in and around the spa should be supervised at all times by a responsible adult.
1. Use caution when entering or exiting the spa, where practical install a safety grab bar or handrail
and set of stairs with non-slip tape on the stair treads (cease use of the stairs immediately if the grip
tape is not in tact). Turn off all the jets before entering or exiting the spa to improve visibility while
entering or exiting the spa. Remember that wet surfaces can be slippery.
2. Do not allow anyone to submerge their head under the water.
3. Do not use the spa unless all suction guards are installed to prevent body and hair entrapment. Do
not sit in front of or on top of the suction fittings or skimmer. This will obstruct proper circulation of
the water and may result in personal injury.
4. Never operate the spa pumps without having all suction and return lines open.
5. Always keep the hardcover installed and locked when the spa is not in use.
6. Never allow anyone to sit or stand on the hardcover.
7. People using medications and or having any adverse medical history should consult a physician
before using the spa.
8. People with infectious diseases should not use the spa.
9. Do not use the spa if you are under the influence of alcohol or drugs.
10. Do not consume alcohol or drugs while using the spa.
11. Pregnant women should consult a physician before using the spa.
12. As prolonged immersion in water temperatures in excess of 38°C (100°F) may damage your health,
we recommend measuring the water temperature with an accurate thermometer before entering the
spa. We also recommend establishing lower temperatures and shorter periods of use for users who
may be affected by hot water temperature.
13. In order to avoid the possibility of hyperthermia (heat stress) occurring it is recommended that the
average temperature of spa-pool water should not exceed 38°.
14. Do not use the spa immediately following strenuous exercise.
15. You must use a Licenced Electrical Contractor to connect the spa to power.
16. The power should be supplied through a residual current device (RCD) having a rated residual
operating current not exceeding 20mA.
17. If your power supply cable is damaged switch the spa off at the residual current device inside your
houses meter box, contact a Licenced Electrical Contractor to replace the cable.
18. Live parts and connections must be inaccessible to any person in the spa.
19. Earthed appliances must be permanently connected to fixed wiring.
20. Do not permit or use electric appliances (such as lighting, telephone, radios, televisions etc.) within
2 meters of the spa, unless the appliance is rated at 12VDC or less.
21. Parts incorporating electrical components except remote control devices must be located or fixed so
that they cannot fall into the spa.
22. Test the GFCI (Ground Fault Circuit Interrupter) or residual current device (RCD) monthly.
23. If water is leaking from the spa stop using the spa and turn it off at the RCD in the meter box until a
qualified technician has resolved the problem.
24. Do not leave the spa empty for any period of time, this can cause terminal damage to the spa.
25. Post emergency phone numbers for Police, Fire Department and Ambulance at the nearest phone.
26. Install a CPR Resuscitation chart within easy view of the spa.
27. Check with your local council to see if you require a building & fencing permit for your spa.
3
HYPERTHERMIA
Since your spa can be set to reach temperatures of 40°C (104°F) users should be aware that extended
submersion in water that exceeds normal body temperature can lead to hyperthermia. Hyperthermia occurs
when the internal temperature of the body reaches several degrees above the normal body temperature of
37°C (98.6°F). The symptoms of hyperthermia include drowsiness, lethargy and an increase in the internal
temperature of the body. The effects of hyperthermia include:






Unawareness of impending hazard
Failure to perceive heat
Failure to recognize the need to exit the spa
Physical inability to exit the spa
Foetal damage in pregnant woman
Unconsciousness resulting in the danger of drowning
If you feel any of the symptoms of hyperthermia safely exit the spa immediately. Please note that the use of
Alcohol, Drugs or Medication can significantly increase the risk of Hyperthermia.
INFORMATION TO ASSIST YOU LOCATING THE SPA
The following information will assist you in choosing the right location for your spa. When making your
decision always remember that spas can be enjoyed all year round, indoors or out regardless of the
climate. Many spa owners report that their favourite seasons are the cooler winter months while others
enjoy using their spa in the warmer summer months.
OUTDOOR LOCATIONS
For a variety of reasons outdoor locations are a far more popular choice, some of the reasons include:





Limited indoor space
Delivery complications due to door openings, stairwells etc
Desire for an outdoor entertainment area
The spa is being installed adjacent to an existing or planned swimming pool
Concerns over splashing water inside the home.
For those who choose an outdoor location, spa operating temperatures can be adjusted to match the
season. In colder months many owners will operate their spa in the range of 36-38°C. During warmer
months an operating temperature of 26-28°C will provide a refreshing retreat.
LOCATION CONSIDERATIONS
Contact your local council to determine if a building permit is necessary and for information on
applicable bylaws (distance from property lines, buildings, fencing requirements etc.). If you are doing
any excavating contact Dial before You Dig on 1100 to ensure that there are no underground lines.
Locate the spa where possible within close distance of a door to the house, this will maximize potential
winter use. Ensure that your pumps, controls, drain-valve and thermal probe are easily accessible and
protected. If possible, locate the spa where you will enjoy some privacy. If this is not possible a partial
privacy or wind partition or proper placement of the optional cover lifter should provide adequate privacy.
Make sure your spa is positioned so that access to the equipment compartment and side panels will not
be blocked. Blocking access to any side panel on the spa will render the spa unserviceable.
4
SPA BASE
Your spa needs a good solid foundation supporting the whole base of the spa. The foundation on which
your spa sits must be able to support the weight of the spa the water in it and the weight of its users. If
the foundation is inadequate the spa may shift, this will cause stress to the shell which may lead to the
shell cracking. Damage caused by an inadequate or improper foundation is not covered under
warranty. It is the responsibility of the spa owner to provide a proper foundation for the spa. A spa
containing both water and people is extremely heavy, if you are installing the spa onto decking or any
other elevated structure you must consult a structural engineer to ensure that the structure will support
the weight of the spa. Ideally the spa should be installed onto a concrete base at least 4” thick with
reinforcing steel inside the slab. If you are installing your spa indoors ensure that your choice of flooring
is impermeable to water. Ensure that water drains away from the spa protecting the cabinet and
electrical components from water damage. Do not place any item underneath the spas base to level
the spa this will cause stress to the shell which may lead to the shell cracking. Damage caused by
packing under the spas fibreglass base is not covered under warranty.
WATER SUPPLY
Spas do not require a permanent water supply however there must be a water supply and hose within
reach in order to fill the spa. A hose is also used for emptying the spa via the bottom drain or by using a
submersible pump if the bottom drain is not accessible.
ELECTRICAL SAFETY
Do not place your spa within 3 metres of overhead power lines.
ELECTRICAL INSTALLATION
You will need a suitable electrical supply to run the spa.
The Botany Classic Spa requires a 15Amp Power Connection. Your Licenced Electrical Contractor can
hardwire the spa straight to the meter box in your house or they can install a 15Amp dedicated power point
and make a power lead from the spa to the power point.
ALL ELECTRICAL CONNECTIONS REQUIRE YOUR LICENCED ELECTRICAL CONTRACTOR TO
INSTALL THE APPROPRIATE SIZED RCD IN THE HOUSES METER BOX.
It is the responsibility of your Licenced Electrical Contractor to ensure the Residual Current Devise is installed
at the correct mA required by the law.
When appointing an electrician to prepare your spas electrics check that they are suitably qualified and
licenced to do so. Do not attempt to install the spas electrics yourself if you are not a fully Licenced Electrical
Contractor. The spa must be wired on its own fused circuit back to your household meter box. The spa should
not be sharing power supply with any other appliances.
If your spa is being hardwired, we recommend you install a Rotary Isolation Switch so that the spa can be
isolated from the power supply in an emergency or for service work. This is simply a rotary on/off switch but
should be sited more than 2 metres away from the spa so that users cannot be in the spa whilst operating
the switch.
5
3 Pin Plug
Rotary Isolation Switch
ELECTRICAL CONNECTION POINT LOCATION
If you have chosen to hardwire the spa your Licenced
Electrical Contractor will locate the electrical connection
point here, unscrew and remove the cabinet panels
directly underneath the spas touch pad.
6
IMPORTANT USAGE WARNINGS – NON WARRANTY FAULTS
Spas are extremely delicate products and require regular maintenance. Below we will list a number of
common causes of problems which are not covered under warranty. Should we ever need to visit you to
repair your spa you will be charged the full cost of a repair if we found that the cause was the result of poor
maintenance or customer negligence. Paying full attention to the issues below will help to reduce the risk of
damage to your spa.
WATER TREATMENT
One of the most crucial aspects of spa maintenance is water treatment. Improper water balance of Lithium,
Peroxide, pH, Alkalinity or Calcium will cause damage to the spa surface, pumps, jets, heaters, headrests
and fittings. If we find improper water balance in your spa, these parts will not be covered under warranty.
Please note that your spas headrest and filter box face are sensitive to chemical exposure and will discolour
immediately if you over sanitize the water or allow them to float in the water, this will not be covered under
warranty. Do not clean the spas headrests or filter box face with the spas water only use fresh tap water to
clean the headrests and filter box faces. If you are sanitizing the spa on a once a week program it is
recommended to remove the spas headrest on the day you sanitize the spa and replace them a day later to
avoid over exposure to your sanitiser. Different chemical packs have different methods of caring for the
water. You will need to refer to the user guide that came which your chosen chemical pack for exact details
on how to treat your water. We recommend that you have the spa water tested weekly at a Pool & Spa Store
to gain accurate results of the water chemistry. Use the results to go home and balance your spas water from
the user guide supplied with your chemical pack. DO NOT FOLLOW THE POOL OR SPA STORES
RECCOMENDATIONS ON BALANCING THE WATER AS THEY WILL NOT BE SUPPLING YOU WITH THE
REQUIRED CHEMICAL LEVELS FOR YOUR SPA. Test history should be kept as a reference as the test
history will be required in the event of a warranty claim. It is a requirement of the Warranty Terms to keep a
printed monthly test result of the water chemistry from a professional pool & spa store. Your warranty will be
made void if you cannot show the results of monthly water chemistry history printed from a recognisable
professional Pool & Spa Store.
USE OF BROMINE TABLETS or BIGUANIDE WILL VOID YOUR SPAS WARRANTY.
FILLING YOUR SPA WITH WATER – AVOIDING AIR LOCKS
The correct way to fill your spa with water is to remove the spas filters
and place your hose inside the filter box. Be sure to remove the fitting
off the hose to prevent it from falling into the spas plumbing. Placing the
hose inside the spas main seating area may cause a build-up of air
inside the plumbing creating an air lock. Air locks can cause damage to the spas pumps and heater.
Damaged caused by an air lock will not be covered under warranty. To avoid this problem ensure you fill up
the spa through the filter box. You can tell if you have an air lock by turning on the pumps, if no water
appears to circulate through the system it is very likely that you have an air lock. To resolve this problem,
loosen the unions at the side of the suction end of the pump until water begins to flow through. Alternatively
contact the store of purchase for advice on other ways to remove an air lock.
Note: Please ensure the drain fitting is closed before filling the spa, see instructions on page 8 for how to
remove the spas filters.
FILTERS
Before you use the spa, please make sure the plastic wrap has been removed from the filters.
Poor filter conditions are one of the biggest causes of faults that are not covered under warranty. Poor filter
conditions allow particles to roam in the spas water. These tiny particles can cause damage to the spas
components. One of the first things our technician will check when visiting your spa is the condition of your
filters. If we find your filters are in poor condition your repair will not be covered under warranty.
We recommend that you soak your spas filters in filter cleaner every week. You should also replace your
spas filters every 12 months. It is advised to purchase a spare set of filters at the time of ordering your spa
and alternate between the two sets each week to make the cleaning process easier. Only soak the filters in
the recommended Filter Cleaner.
7
HOW TO REMOVE YOUR SPAS FILTERS
WARNING: Be careful not to force the filter face past the waterfalls attached to the spa as this can break the
waterfall fittings, if you apply a small amount of pressure to push the filter face away from the waterfall fitting
as you remove the filter face you will clear the waterfall fittings without causing damage.
Remove the flat head screw in the filter box face and dispose of it. Do not reinstall the screw.
1.
Lift the face plate off the filter box vertically until it separates away from the filter box.
2.
Remove the leaf catcher by sliding it
horizontally towards the centre of the spa.
3.
You will see the filters inside the filter box,
to remove them turn the handle on the top
of the filter anti-clockwise until you can lift
the filter out of the filter box.
4.
To reinstall the filters, reverse these steps.
Do not overtighten the filters, they only need to be
lightly screwed in. Overtightening the filters will
break the filter and is not covered under warranty.
HARDCOVER USE
Your spas hardcover must be locked to the spas cabinet when the spa is not in use. Leaving the cover off
exposes your spa to the elements which can cause damage to the spas acrylic and fittings, it also allows
leaves, dust etc. to enter your spa. Debris in the spa can cause blockages or damage to the equipment, if
our technician finds items such as leaves or dirt inside your spa your repair will not be covered under
warranty.
CARING FOR CEDAR CABINETS
Wood skirting has a tendency to hairline crack, fade and lose its like-new appearance with time. You should
re-oil your spa’s skirting once every three months. Lightly sand the surfaces to remove any chemical stains
and smoothen rough surfaces, re-oil the wood surfaces using a suitable decking or outdoor furniture oil. Do
not use varnishes, shellacs or surface sealants. Warranty on Cedar spa skirting is only valid if regularly oiled.
CARING FOR SYNTHETIC CABINETS
Do not use any chemicals to clean your synthetic cabinet. The best way to clean your cabinet is to regularly
wipe it down with a micro fibre cloth and fresh water. Where possible try to keep the cabinet from being
exposed to the sun as this can cause colour fade in the cabinet and can also cause the cabinet to shrink if
exposed to extreme heat. Fading and shrinking of the cabinet are not covered under warranty.
EMPTY SPA WARNING
Your hardcover must always be on the spa when not in use, and the spa must always be filled with water. An
empty spa on a hot day will cause melting, crazing, discolouration and blistering in the spas acrylic and
fittings. This can happen within 10 minutes of the spa being emptied. Your warranty will be made void if you
leave the spa empty for any period of time.
8
USING THE DRAIN
When the drain fitting is pushed in, the drain is closed. When the drain fitting is pulled fully away from the
fibreglass base the drain is also closed, which allows you to install the supplied hose connection.
When the drain is pushed half way between both closed positions, it will
open and start to drain the water.
DRAINING THE SPA
NOTE: When planning on draining the spa, make sure you refill and
reinstall the hardcover straight away. The spa must always be filled with
water. An empty spa on a hot day will cause melting, crazing,
discolouration and blistering in the spas acrylic and fittings. This can
happen within 10 minutes of the spa being emptied. Your warranty will be
made void if you leave the spa empty for any period of time.
1.
2.
3.
4.
Attach the supplied hose fitting.
Connect your garden hose.
Put the drain fitting half way between the two closed positions.
When finished draining the spa push the drain fitting back in.
TURNING JETS ON & OFF
The larger jets in your spa can be turned on or off. Turning the jet face clockwise will turn the jet on which
will allow the water to flow through the jet. Turning the jet face anticlockwise will turn the jet off stopping the
water from flowing through the jet. The smaller jets in your spa can not be turned on and off, they will always
remain on.
WATERFALL CONTROL HANDLE
Your waterfall control handle is the small black handle nearest to your spas digital touch pad. To turn on your
waterfall turn on the manual heating button and set the temperature button above the current water
temperature, then turn the handle clockwise. To turn off the waterfalls turn the handle anticlockwise until they
stop running. This handle only needs to be lightly turned when controlling the waterfalls, turning this handle
too far either way will cause it to break and will not be covered under warranty.
AIR CONTROL HANDLES
The air control handles are the smallest handles on the topside of the spa and are found next to each recliner
in the spa. These handles control the amount of air coming from the jets, which will increase the water
pressure if they are turned anticlockwise and will decrease the water pressure if they are turned clockwise.
This handle only needs to be lightly turned, turning this handle too far will cause it to break and will not be
covered under warranty.
MAIN DIVERTER
The main diverter is the largest black handle on the spas top edge. This handle is used to divert the water
flow from one side of the spa to the other. This handle should not be turned while the pump is running, turning
this handle with the pump running can break the handle which is not covered under warranty. This handle
only needs to be lightly turned with the pump off, turning this handle too far either way or with the pump on
will cause it to break and will not be covered under warranty.
MY SPA IS TOO HOT IN SUMMER, THE TEMPERATURE OF THE WATER IS HIGHER THAN I HAVE SET
During summer there may be times when the spas water exceeds the set temperature. This is not a fault in
the spa it is simply the ambient air temperature causing this. To combat this problem, you can use ice to cool
down the water.
9
OPERATING YOUR BOTANY CLASSIC SPA
• Your spa has two modes of operation, Standby and Active modes.
• To switch between Standby and Active modes press
• The spa will display ‘---’ to indicate that the spa is in Standby mode.
Please Note: The Blue buttons will only operate when the spa is in Standby mode and the
Black buttons will only operate when the spa is in Active mode.
BUTTON
FUNCTION
MODE
Changes Between Active
& Standby Modes
N/A
Sets Cycle Cleaning and
Filtration
Standby Mode Only.
Sets Heating Cycle
Standby Mode Only.
Sets Fahrenheit or
Celsius
Standby Mode Only.
Sets Temperature
Active Mode Only
No Function
Active Mode Only
Turns on LED Lights
Active Mode Only
10
OPERATING YOUR BOTANY CLASSIC SPA
BUTTON
FUNCTION
MODE
Turns on Water Jets 1
Active Mode Only
No Function
Active Mode Only
No Function
Active Mode Only
No Function
Active Mode Only
Turns on Heater for Manual
Heating
(Jets 1 must be off)
Active Mode Only
Starts Cycle Cleaning
Active Mode Only
11
SETTING THE TIME
When turning on the spa for the first time you will need to set the clock time.
To set the clock time the spa must be in Standby mode.
Please ensure the spa is in Standby Mode (---). The three horizontal dashes must be displayed.
Press the
button to enter the time setting mode.
The hour and minutes will begin to flash on the display.
Press the
and
buttons to adjust the time, the time is set in a 24 hour clock.
Once the desired time is selected wait for 5 seconds.
The hour and minutes will remain static once this has completed.
SETTING THE CYCLE CLEANING
In order to keep your spa clean you need to set the cycle cleaning. This feature will automatically turn on all
of the spas jets temporarily to purge the spas water and then will run the spas filter for the set period of time.
You must run this feature for a minimum of 4 hours every day. Once the spa has finished the cycle cleaning it
will return to standby mode.
To set the 4-hour cleaning cycle ensure the spa is in Standby Mode (---)
Now press
Now enter the time of day you want the spa to begin the cycle cleaning, using a 24-hour clock.
To adjust the time, press the
and
buttons.
Once you have selected an appropriate time press
Now enter the duration for which you want the spa to cycle clean.
To adjust the duration, press the
Which will read 4:00.
and
buttons, you must set at least a 4-hour period.
Once you have selected an appropriate duration press
Now press the
This symbol
button.
will now appear on the display panel to indicate that cycle cleaning has been set.
12
SETTING THE CYCLE HEATING
If you intend to keep the spa at a set temperature use the preheating function at the same time you run your
cleaning cycle, the spa will return to standby mode once finished preheating
Ensure the spa is in Standby Mode (---)
Press
Now enter the time of day you want the spa to begin preheating using a 24hour clock. (Use the same time set for the cleaning cycle).
To adjust the time, press the
and
buttons.
Once you have selected an appropriate time press
Now enter the duration for which you want the spa to preheat
(Use the same time you have set for the cleaning cycle)
To adjust the duration, press the
like 4:00.
and
buttons and set at least a 4-hour period, which will look
Once you have selected an appropriate duration press
Now set the temperature you want the spa to preheat too.
Press the
button to adjust the temperature to the desired temperature.
Now press this
button an ‘on’ sign (see below) will now be displayed next to the time which indicate
that the preheating has been set.
13
TURNING ON THE HEATER MANUALLY
Ensure the spa is in Active Mode.
Press this
button to turn on the heater manually.
We recommend to use this feature when you first fill the spa. Allow up to 12 hours for the spa to reach the set
temperature. Do not turn on jest 1 as this will turn the heater off.
TURNING ON THE HOT WATER MASSAGE PUMP
Ensure the spa is in Active Mode.
Press this
button to turn on the hot water pump.
To turn off the hot water pump press the same button again.
This pump will automatically turn itself off after a set amount of time running, if it turns off while you are in the
spa you can press the same button to make it run again.
TURNING ON WATERFALL & FEET JETS
The waterfall and feet jets will only run whilst the spa is heating, once the desired heat is reached the
waterfalls and feet jets will not run. The waterfall is adjustable with the topside fitting next to the spas touch
pad, please make sure you turn the fitting to the closed position when you finish using this feature.
You don’t want the waterfall running while your spas hardcover is on.
Do not overtighten this fitting, it only needs to be lightly turned to turn the waterfall off.
TURNING ON THE LED LIGHTS
Ensure the spa is in Active Mode.
Press this
colours.
button once to turn on the lights, the lights will now alternate between a number of
To hold a particular colour press this
button a second time.
To turn the lights off press the button a third time.
FROST PREVENTION SYSTEM
If the temperature of the spas water drops below 5°C the spa will switch on the heater until the spa reaches
the temperature of 8°C.
OZONATOR
The spas ozonator will automatically turns itself on and off when required, there are no adjustments you are
able to make.
14
TROUBLESHOOTING
Symptoms
Possible Cause(s)
Possible Resolutions
No Power
MCB Switch off
Inadequate wiring of power to spa
Fuse blown in control box
RCD Tripped
RCD Connected Improperly
Check MCB
Consult electrician
Replace fuse
Reset
Consult electrician
No Circulation
Impeller clogged Water
level too low
Access and clean Top
up water
RCD Repeatedly Tripping
Power Supply
Short in Grounding
Check power supply is adequate
Consult your electrician.
Jet Surge
Water level too low
Pump suctions are blocked
Top up water
Clear the suctions
No Heat
Heater is not switched on
Water level is too low
Heating element is damaged
Turn on heating (See Manual)
Top up the water
Contact seller
Noisy Motor
Damaged or worn bearings
Low voltage
Low water level
Frozen pump
Contact seller
Check electrical supply
Top up the water
Thaw out
Display Panel Not Working
Poor connection
Unplug and reconnect the cable
Pump doesn't turn on
No power to the pump
Low water level
Air Lock
See “No Power” above
Top up the water
See “Air Lock” in user’s manual
Thermometer button
flashes when the Heat
Button is
pressed
Not enough pressure to the
circulation pump
Operate the circulation pump for a
few minutes before turning on the
heater.
UNLESS YOU HAVE THE APPROPRIATE ELECTRICAL LICENCE DO NOT OPEN THE SPAS
COMPUTER BOX, PLEASE CONTACT THE STORE OF PURCHASE FOR DETAILS OF A LICENCED
CONTRACTOR.
15
AQUA PULSE SPAS WARRANTY
Our spas are designed to last a lifetime. Our spas are individually built and are not simply rolled off a conveyor
belt. We take great pride in the quality of our spas, they go through a number of quality checks before they
reach you.
In the event that your spa has a defect please consult your store of purchase. It may be that you can take
simple steps to restore your spa to working order and if so we will give you instructions by telephone on how
to do this. If this is not possible and there is a defect in materials or workmanship, then for as long as the defect
is covered by this warranty we will send a replacement part to you. Whilst we endeavour to keep spare parts
in stock it is not possible to keep all. We may have to order the required part from our manufacture before we
can send it to you.
Most replacement parts can be fitted by you and we can provide advice on how to do this. If we plan to send
you a replacement part for you to fit, we reserve the right to ask you to return the original defective part to us
for examination prior to us sending you the replacement part. If the part is not defective because of defects in
materials or workmanship or is not covered by this warranty, we reserve the right to charge you for the cost of
the replacement part. It is the customer’s responsibility to pay for any freight charges involved to receive or
return parts being claimed under warranty.
16
The following warranties are offered by Micragel Pty Ltd Trading as Aqua Pulse Spas ABN 96 078 814 007.
This warranty is offered subject to the conditions and exclusions as follows. The warranty is in addition to any
compulsory statutory warranties which may apply to this product.
Special Condition:
12 Months labour support, within 30kms of Aqua Pulse Spas at Unit 2/3333 Pacific Hwy Sacks Creek, for
warranty repairs is included from the original date of purchase on your receipt, non-warranty work will be
charged and payable to the attending technician. Travel time past 30kms will be charged at an hourly rate to
and from the site location of the spa.
Ten years on Spa Shell:
The spa shell is warranted against water loss due to defects in materials or workmanship for ten years from the
original date of purchase limited to the supply of parts only excluding labour.
Five years on Acrylic:
The Acrylic surface is warranted against water loss due to defects in materials or workmanship for five years
from the original date of purchase.
Your hardcover must always be on the spa when not in use, and the spa must always be filled with water. An
empty spa on a hot day will cause melting, crazing, discolouration and blistering in the spas acrylic and
fittings. This can happen within 10 minutes of the spa being emptied. Your warranty will be made void if you
leave the spa empty for any period of time.
Five years on Jet Faces:
The jet faces are warranted against defect in materials and workmanship for a period of five years. Jets must
be returned to your local Aqua Pulse Spas dealer for inspection and replacement is limited to the supply of
parts only.
Two years on Pump Motors:
The pump motors are warranted against defects in materials or workmanship for two years. Pump Impellors,
capacitors and seals are not covered under this warranty. Parts must be returned to your local Aqua Pulse
Spas dealer for inspection and replacement is limited to the supply of parts only excluding labour.
One year on Control Box & Heater:
The control box & heater are warranted against defects in materials or workmanship. Heaters are not covered
under this warranty if the cause of failure is due to poor water chemistry. Parts must be returned to your local
Aqua Pulse Spas dealer for inspection and replacement is limited to the supply of parts only excluding labour.
One year on plumbing:
The plumbing is warranted against defects in materials or workmanship for one year and is limited to the supply
of replacement parts only excluding labour. Tightening of barrel unions is not covered under this warranty.
One year warranty on the following items:
Ozone unit, Air Blower, Synthetic Cabinet and Support frame. These items are warranted against defects in
material or workmanship for one year. Parts must be returned to your local Aqua Pulse Spa dealer for inspection
and replacement is limited to the supply of parts only excluding labour.
Other warranties:
DVD players, stereos and all entertainment equipment are warranted for one year and are limited to the supply
of replacement parts only excluding labour. Replaceable service items such as LED lights, lighting looms, light
switches, waterfalls, waterfall control handles, headrests, water diverters, air control handles, aroma therapy
fittings, hardcovers, fuses, bulbs, pressure switches, external drain fittings, pump seals, pump impellors, pump
capacitors, O rings, filter lids and filters are not covered unless faulty at time of delivery and must be reported
within seven days of the delivery to receive a warranty claim which is limited to the supply of replacement parts
only excluding labour.
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Conditions and exclusions:
This warranty will be made void if any of the following occurs:
• Damages caused in delivery or collection to the spa.
• Failure to install the spa on a hard level surface.
• Subsidence in the ground around the spa.
• Incorrect water management or improper chemical use or the use of bromine or biguanide.
• Foreign materials or the build-up of solids in the water, plumbing and or pump(s).
• The filters or plumbing are dirty or blocked.
• The spa is heated above 40 degrees Celsius.
• Damage caused by over exposure to direct sun light.
• The spa shell has been exposed to the sun without water covering all the chair jets.
(You must fill your spa with water as soon as it is delivered)
• The electrical wiring is connected by a non- Licenced Electrical Contractor.
(Electrical receipt may be required in the case of a warranty).
• Failure to provide a separate electrical circuit for the spa.
• Failure to connect the legally required Residual Current Devise for the power supply.
• The use of any extension leads.
• Electrical blow out voltage spikes or operation of the spa at 10 volts above or below 240 volts.
• The spa is misused, neglected or abused.
• Acts of god.
• If there is any unauthorised maintenance, alterations, modifications or repairs.
• Failure to follow the requirements and specifications of the manufacturer.
• The spa is moved from its original position by non-qualified spa removalists.
• The spa is used for commercial purposes.
• Failure to provide monthly water chemical test history results from a recognizable Pool & Spa Store.
Coverage of the warranty:
Aqua Pulse Spas offers this warranty to all new Aqua Pulse Spas purchased from an authorised dealer
throughout Australia. This warranty can-not be transferred or assigned and is only valid to the spa while it is
owned by the original purchaser.
For the warranty to be valid the warranty card must be completed by the original purchaser and received
by Aqua Pulse Spas within 14 Days of delivery.
After one year from the original date of purchase any claims relating to this warranty will be treated on a prorata
basis over the period covered by the relevant warranty section.
If the purchaser lives more than 30kms from Aqua Pulse Spas at Unit 2/3333 Pacific Hwy Slacks Creek, there
will be a charge for travel and transportation costs in the event of a warranty.
If the spa requires onsite repairs the purchaser must provide full access to the spa for warranty service. The
spa must have 700mm clearance on all sides for the attending technician to gain access. Failure to have access
will result in warranty work not being able to be completed. If the spa requires an off-site repair or replacement
all freight, electrical work, removal and replacement costs shall be paid by the customer.
It is the sole discretion of Aqua Pulse Spas to choose to repair or replace a defective spa or parts. Where Aqua
Pulse Spas chooses to repair or replace a spa a substitute product of equal or greater value may be used.
Limitations:
This warranty excludes any oral or implied undertakings. Aqua Pulse Spas or its agent will not be liable for any
incidental or consequential losses or injury including but not limited to, any building related costs. Under no
circumstances shall the liability to Aqua Pulse Spas be greater than the amount paid for the product by the
customer.
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Botany Classic Warranty Registration
Store of Purchase:
Date of Invoice:
Invoice Number:
Customer Name:
Customer Address:
Customer Phone Number:
Customer Email:
Date of Delivery or Collection:
Spa Serial Number:
I hereby agree to the terms and conditions of this warranty and understand the conditions,
exclusion and limitation.
Customer Signature:
Date:
Please post filled in form with photo copied original receipt to:
Aqua Pulse Spas
PO Box 358
Beaudesert QLD 4285
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