SCHOTT ColdVision CV-LS, A20980/6000K, A20980/3000K, A20980/RGBW, A20980/400NM, A20980/850NM ColdVision Light Source User Manual
The ColdVision CV-LS is a high intensity LED light source intended for use with fiber optic illuminators. This light source has state of the art light output and a simplified user interface with versatile remote control abilities. The ColdVision CV-LS is compatible with all standard ColdVision Series light guides. Optimal performance is achieved when coupled with larger bundles diameters, 9-14mm.
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SCHOTT ColdVision Light Source
User Manual Version 0.2
October 2015
SCHOTT North America, Inc.
122 Charlton Street, Southbridge, MA 01550-1960
Phone: (508) 765-9744, Fax: (508) 765-1299
Email: [email protected]
Website: http://moritex.com/products/mv/light_sources
Table of Contents
Table of Contents
Document # CV-LS User Manual Version 0.2 Page 2
Table of Contents
Document # CV-LS User Manual Version 0.2 Page 3
Table of Contents
Document # CV-LS User Manual Version 0.2 Page 4
Safety Information
Safety Information
Introduction
Read these instructions carefully and look at the equipment to become familiar with the device before operation. The following special messages may appear throughout this manual to warn of potential hazards:
CAUTION
equipment damage.
CAUTION indicates a potentially hazardous situation which, if not avoided, can result in injury or
Electrical equipment should only be installed, operated, serviced, and maintained only by qualified personnel. SCHOTT North America assumes no responsibility for any consequences arising out of the use of this material.
Intended Use
The ColdVision Light Source (CV-LS) is a high intensity LED light source intended for use with fiber optic illuminators. This light source has state of the art light output and a simplified user interface with versatile remote control abilities. The CV-LS is compatible with all standard ColdVision Series light guides. Optimal performance is achieved when coupled with larger bundles diameters, 9-14mm.
The CV-LS currently has the following options available:
• A20980/6000K (Cool White Light Source)
• A20980/3000K (Warm White Light Source)
Additional configurations available (minimum quantities and lead times may apply):
• A20980/RGBW (RGBW Light Source)
• A20980/400NM (400NM UV Light Source)
All of these product models have industry leading light outputs, with the Cool White Light Source model topping 150W EJA halogen lamp levels. Solutions with other wavelengths, including 4 channel combinations, can be produced to match specific customer application requirements.
Document # CV-LS User Manual Version 0.2 Page 5
Safety Information
The CV-LS has many advanced features including:
• Ethernet, RS232, and USB (Virtual RS232) [Backwards compatible with the LLS 3]
• Ethernet [Robust binary interface for accelerated communications]
• Analog Controls [0-5V standard input]
• Digital Controls [0-24V standard input]
• Triggered or Continuous Strobe [up to 10KHz]
• 25 microsecond rise time on strobe pulses
• Auto sensing inputs with control lockouts via command interfaces
• Web interface for control, user management, remote upgrade, etc
Details of the features are covered in the CV-LS Technical User Manual.
Scope
This manual is designed to provide users with the technical information needed to operate the CV-LS.
The units described in this manual are:
• A20980/6000K (Cool White Light Source)
• A20980/3000K (Warm White Light Source)
• A20980/RGBW (RGBW Light Source)
• A20980/400NM (400NM UV Light Source)
• A20980/850NM (850NM NIR Light Source)
Validity
SCHOTT North America cannot be held responsible for any errors in this manual. Please contact us if you have any suggestions for improvements, modification, or corrections.
No part of this document may be reproduced in any form, or by any means, without prior authorization of SCHOTT North America.
The data, photos, and illustrations within this document do not in any way imply a contractual obligation of any kind. SCHOTT North America reserves the right to modify our products in line with our policy of continuous development. The information in this document may be modified without notice and should not be interpreted as binding on SCHOTT North America.
Document # CV-LS User Manual Version 0.2 Page 6
Safety Information
Symbols
Symbols used on this product or in this manual are described in the following table:
Symbols Description
Read the manual before operating the unit.
Caution: Surface may be hot.
Certified by Intertek. See Certification section on page 9 for compliance information.
European Declaration of Conformity
RoHS Compliant, also known as Directive 2002/95/EC
Compliant with the Waste Electrical and Electronics Equipment/Restriction of the Use of
Certain Hazardous Substances in Electrical and Electronics Equipment (WEEE/RoHS)
Recycling directives
Operational Temperature Range: 0C – 45C
Operational Humidity Range: 5% - 95% Noncondensing
DC Power Input
Related Documents
Title of Document
CV-LS Technical User Manual
CV-LS Data Sheet
Reference Number
Document # CV-LS User Manual Version 0.2 Page 7
Safety Information
Product Related Warnings
All relevant local safety regulations must be followed when installing and using this product. For safety reasons, and to ensure conformity with assembly standards, only the manufacturer is authorized to repair the components.
CAUTION
Never look directly at the LED output when on. LEDs have a very high luminance that can cause eye injury. Do not look at beam with optical instruments.
Use Ultraviolet (UV) protective goggles when using a UV light source.
CAUTION
Light absorbing materials have the physical property of converting incident light into heat. Damage may occur to heat sensitive or flammable light absorbing materials. To avoid such thermal damage and the potential danger of fire or burns, please adhere to the following instructions:
1. Do not cover the light guide exit.
2. Do not place any part of your body in the light output path.
3. When illuminating heat sensitive or flammable light absorbing objects (e.g. in microscopy), special care must be taken to keep an appropriate distance between the light guide and the object(s). Special care must also be taken to select a suitable lamp brightness level in order to avoid thermal damage to the object(s).
4. To avoid unnecessary strain on biological tissue caused by illumination with visible light, reduce the brightness and duration of illumination to the absolute minimum level required.
5. Do not cover the front or rear vents when operating the unit. Air flow must be unrestricted to allow full light output and maintain life of the LED.
6. Use only power cords with appropriate connectors for secure use.
7. Disconnect power cord when unit will be left unused for long periods of time.
8. Do not use this unit near any liquids, or in an area with excessive moisture.
9. Do not place flammable materials on or near the unit.
10. Use only standard glass cleaners. Do not use solvents, petroleum distillates, or any volatile or flammable liquids or foams.
11. Never spill liquid on the unit.
12. Do not service the unit beyond what is described in this manual. Return the light source to an
authorized service center. For a Return Material Authorization (RMA), see page 26.
Document # CV-LS User Manual Version 0.2 Page 8
Safety Information
Cleaning
Both the housing and the front and back plates have a durable finish which should retain its original luster for many years. Cleaning the exposed areas with a commercial glass cleaner will help to maintain the finish.
Before beginning, remove the cord from the light source. Wipe the exposed areas of the housing and front and back plates with either a soft cloth or a paper towel, moistened with a commercial glass cleaner.
CAUTION
Do not use detergents, excess water, treated cloths, harsh cleaning or flammable agents or sprays. If fluid spills into the interior, let the unit dry thoroughly before using. Periodically, any visible dust accumulation should be removed using a vacuum or commercially available can of compressed air.
Certifications
The ColdVision Light Source conforms to the provisions of the following European directives:
• 2006/95/EC (Low Voltage Directive)
• 2004/108/EC (EMC Directive)
• 2012/65/EU (RoHS)
The illumination systems observance of the basic requirements set forth in the directives mentioned above is verified by technical documentation and in full compliance with the standards listed below:
Category
EMC
Safety
Photo-biological
Assembly Location (Plant 3540)
SCHOTT de México, S.A. de C.V.
Carretera México-Veracruz Km.349 Venta Parada,
Amatlán de los Reyes, Veracruz México 94946
Phone: +52 (271) 7166-316
Website: www.schott.com/pharmaceutical_packaging
Standards
IEC 61326-1:2012
FCC CFR47 Part 15B:2015
Japan Deviations
CENELEC EN 61010-1:2010
UL 61010-1:2012
CAN/CSAC22.2#61010-1:2004
IEC 62471:2006
Document # CV-LS User Manual Version 0.2 Page 9
Safety Information
Liabilities
Any warranty implied under State Law shall be limited to one year from original date of delivery to the original purchaser. Specifically excluded from SCHOTT liability is damage resulting from acts of any deity, malicious mischief, vandalism, riots, wars, improper installation, or neglect in the operation or maintenance of the unit or misunderstanding of the properties of the unit. Under no circumstances shall
SCHOTT be liable for consequential or other damages of any kind, losses or expenses in connection with, by reason of the use, or inability to use, of this unit for any. The stated warranty provides the purchaser with specific legal rights, which vary from state to state. Some states, for example, do not allow exclusion of consequential damage.
Downloads
All data sheets, manuals, firmware updates, and example software can be downloaded at:
http://moritex.com/products/mv/light_sources
Comments
We welcome your feature requests and comments about this document.
You can reach us by e-mail at [email protected]
Document # CV-LS User Manual Version 0.2 Page 10
Light Source Operation
Light Source Operation
General Operation
The CV-LS has a simplified user interface for easy startup and operation. To use the light source in normal operation, press the Power Switch and adjust the intensity control knob.
The Digital Input pins on the rear Multiport can be used to strobe the LED in 200µs increments. This pin can be controlled with just a contact closure switch between the Digital Input pin and GND pin, or driven low from a digital control pin. The default behavior of this pin is Active Low. When the pin is driven low or connected to GND, the LED will shut down.
More advanced controls over the light source are available through any of the digital interfaces, and are
documented in the Technical User Guide (See the Downloads section on page 10).
CAUTION
Because of eye hazards, units outside the visible spectrum require a contact closure on the Digital Input pins of the Multiport to turn the LED on. The user is required to supply sufficient interlocks on this pin to protect the user from exposure to UV and Infrared (IR) light.
Unit Operating Modes
Mode Selection
There are operational modes that can be easily selected by only using the front knob and power button on the unit. These modes allow a simplified use of the unit without the more advanced techniques
of the unit, when held down, has the following sequence:
• 0 to 2 seconds: No Effect (LED ring light will remain in the same state)
• 2 to 6 seconds: Mode Select (LED ring light will flash ten times per seconds)
• 6 to 10 seconds: Save Current Settings (LED ring light will flash two times per second)
• >10 seconds: Soft Reset (LED ring light will flash one time per second)
The mode selections are different depending on the type of device you have. See the other sections on
Single Channel Devices and Quad Channel Devices below.
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Light Source Operation
Save Current Settings
Once you have the state of the device to a point you would like to restore on power up, hold the button for 6 to 10 seconds to “Save Current Settings”. Upon next power up of the unit, it will return to the last saved settings.
Single Channel Devices
Single channel devices, such as the Cool White (A20980/6000K) and Warm White (A20980/3000K), have three operational modes:
• Home (0% knob position): This mode limits the fan to its minimum speed, and the LED output to
70% of maximum. This is the default mode, and can be used in any setting where low noise and vibration from the fan is critical. In this mode, the unit should not be used in an ambient temperature above 25C. Operating in this mode only, the unit complies with Class B Radiated
Emissions limits.
• Industrial (50% knob position): This mode limits the fan to 25% of its maximum speed, but increases light output to 100% of maximum. This mode can be used when more light output is needed, but with slightly higher fan noise and vibration. In this mode, the unit should not be used in an ambient temperature above 25C.
• Heavy Industrial (100% knob position): This mode allows the fan to run at 100% of its maximum speed, and allows light output to 100% of maximum. This mode offers the most cooling of the
LED and will allow the unit to operate up to its maximum operational temperature of 45C. It will also extend the life of the LED at cooler ambient temperatures.
Quad Channel Devices
Quad channel devices, such as the RGBW (A20980/RGBW) have 6 operational modes. The mode descriptions below will be referencing the RGBW units, but can apply to any custom combination of four channels.
• Common Channel (0% knob position): This mode sets a scalar that is applied to all 4 channels.
This mode is used to dim a channel mixture set by the other modes.
• Channel 1 (20% knob position): This mode controls the Red channel and sets its intensity.
• Channel 2 (40% knob position): This mode controls the Green channel and sets its intensity.
• Channel 3 (60% knob position): This mode controls the Blue channel and sets its intensity.
• Channel 4 (80% knob position): This mode controls the White channel and sets its intensity.
• Demo (100% knob position): This mode cycles through every combination of Channels 1-3 (Red,
Green, and Blue) to demonstrate all the possible colors that the unit can generate.
Document # CV-LS User Manual Version 0.2 Page 12
Light Source Operation
Single-Color Control Example
One common use of the RGBW unit is a single color light source, where the user only needs a single color at a time, but may need to change between colors. Use the following sequence to achieve this type of operation:
1. Press and hold the button for more than ten seconds. The LED ring light will be blinking once per second.
2. Release the button to return to factory defaults.
3. Turn the knob to the 100% position. This will set the common channel to 100%.
4. Press and hold the button for two seconds. The LED ring light will start blinking ten times per second.
5. Once the LED ring light is blinking ten times per second, turn the knob to the desired channel.
See the available modes above, IE 20% position for Red.
6. Release the button before six seconds has elapsed. This will change the channel and the corresponding color will turn on. Note: If the button was held for more than six seconds, the
LED ring light will start blinking two times per second. Releasing the button at this time will
only save the current settings, not change the channel.
7. At this point, the unit will act as a single channel light source of the selected color.
8. You can press and hold the button for six seconds (the LED ring light will be flashing two times per second), then release to store this operating mode.
9. To change to a different color unit, turn the knob to 0% to disable the current channel.
10. Follow steps 4 through 7 to select a new channel.
Multi-Color Control Example
A second common use would be to set a color mix using multiple channels, then dimming the pre mixed color. Use the following sequence to achieve this type of operation:
1. Follow the instructions to set up the unit for a single color.
2. Set the knob at the intensity for that color to mix with another.
3. Follow steps 4 through 7 of the Single-Color Control Example section above to select a new
channel (the first channel should still be active at the intensity you last set).
4. Repeat for as many channels as you would like to mix.
5. Once the target color mix is achieved, set the unit back to the common channel (0% point of the knob) to dim the color with the knob.
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Light Source Operation
Unit Mounting
The CV-LS comes pre-installed with four rubber feet on threaded posts. These are suitable for using the unit on a flat surface to provide vibration reduction and keep the unit from slipping. These feet are secured using light weight thread locker to keep them from unscrewing during use.
To mount the unit using these threaded holes, the feet can be removed without damaging the unit. It is normal, due to the thread locker, for removal of the feet to require some amount of force.
Factory Resets
There are two forms of factory resets available. Both can be accessed through different methods.
Soft Reset
The soft reset will restore factory settings to the unit. This can be achieved by first applying power to the unit, then holding the Power Switch for 10 seconds. Upon release, the unit will restore factory settings and reboot. Note: This will also reset network settings.
The soft reset can also be accessed through the digital interfaces and is documented in the Technical
User Guide (See the Downloads section on page 10).
Hard Reset
The hard reset will restore factory firmware and factory settings. This can be achieved by first removing power to the unit. While holding the Power Switch, apply power to the unit, and continue holding the
Power Switch for five seconds.
The Indicator light will come on for a five second interval. Release the Power Switch at any time within this interval for the unit to perform a hard reset.
If the Indicator starts flashing twice per second, the five second interval has elapsed. Go back to the
beginning of the Hard Reset section.
Once the Indicator light starts flashing 10 times per second, the unit is restoring the factory firmware.
When the Indicator light stops flashing, the hard reset is complete.
Reset Failures
If at any point you have issues restoring the unit to factory settings, see the Return Material
Authorization (RMA) section on page 26 for additional instructions.
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Product Specification
Product Specification
Environment
Operational Temperature
CV-LS: 0C to 45C.
Power Supply: -30C to 50C.
There are temperature sensors on the LED module and PCB. Readings are accessible through software interfaces. Software controls will not allow the LED to be driven over its maximum operating temperature and will automatically dim the LED to prevent damage.
Storage Temperature
CV-LS: -25C to 85C
Power Supply: -40C to 85C
Humidity
CV-LS: 5% to 95% Non-Condensing
Power Supply: 20% to 90% Non-Condensing
Mechanical
Weight (Typical)
CV-LS: 1.8 lbs
Power Supply: 1.7 lbs
Packing Materials: 1 lbs
Total Shipping Weight: 4.5 lbs
Document # CV-LS User Manual Version 0.2 Page 15
Product Specification
Physical Dimensions (Inches)
The following diagram shows the physical dimensions of the CV-LS.
Figure 1: CV-LS Dimensions (Inches)
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Product Specification
Front Panel Description
The front of the unit is where the manual controls for use by an operator exist. This is also the exit point for the light, as well as the ventilation direction for air exiting the LED heat sink. These vents should never be impeded, as it may result in reduced light output.
CAUTION
The nose cone and surrounding area may become hot at high light output. Under certain user settings, these surfaces may become hot enough to burn the operator. Always handle these surfaces accordingly.
Vent Outputs
Fiber Optic
Thumb Screw
Output
Control Knob
Power Switch
/ Indicator
Label
Vent Outputs
Figure 2: CV-LS Front Panel Description
Description
Heated air from the LED will vent out of these slots. They must remain unobstructed to maintain full light output.
This thumb screw is used to retain fiber optic cables inserted into the nose cone.
Fiber Optic Thumb
Screw
Output Control
Knob
Power Switch /
Indicator
This knob allows for overall adjustment of the LED light output.
This switch can be used to enable/disable the LED on the unit. The LED indicator ring will turn on when the LED is enabled, or flash if there is an error with the unit.
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Product Specification
Rear Panel Description
The back of the unit is where power is supplied, all remote control interfaces are connected, and the air intake vents for LED cooling are located. All ports on the back of this unit are locking connectors for industrial use.
CAUTION
The vent slots on the rear panel supply air to cool the LED. Insure adequate air flow to vents at all times.
Vent Inputs
Multiport
Top Port
Ethernet Dual
10/100 Switch
USB Virtual
RS232
DC Power
Input
Multiport
Bottom Port
Figure 3: CV-LS Rear Panel Description
Label
Vent Inputs
DC Power Input
Ethernet Dual 10/100
Switch
USB Virtual RS232
Description
Air is pulled into these vents to cool the LED.
The included AC/DC power supply will plug into this locking connector.
The dual Ethernet port is a built in 10/100 Ethernet Switch. Either port can be used to connect the unit to a network. The second port can be used to chain units off the same network port.
This port will be detected as a RS232 port and can be used in any software
that would normally connect to RS232. (See the Downloads section on page
Multiport Top Port
This connector contains CH 2 to CH 4 analog and digital inputs, as well as the native RS232 TX and RX pins.
Multiport Bottom Port This connector contains CH 1 analog and digital inputs, fault output, DC power input, 5V output, and GND connections.
Document # CV-LS User Manual Version 0.2 Page 18
Product Specification
Multiport Pin Details
Name
+24V
GND
CH X Analog
CH X Digital
Fault
+5V Ref
RS232 RX
RS232 TX
Voltage Range
18V to 28V
Earth Ground
0V to 5V
Open Collector (24V Max)
5V Output Reference
-30V to +30V
-5V to +5V
Figure 4: CV-LS Multiport Description
0V to 24V (Contact Input)
Notes
Power connection must be a low impedance source.
Current ramp rate can be as much as 4A in 25µs.
When powering the unit through the multiport, at least one GND pin should be connected to Earth
Ground through a low impedance path.
Controls the intensity of the LED channels.
Pin is pulled up internally; a contact closure can be used to create a low signal.
Signal will be pulled low when a fault exists.
Voltage rail can be used to power potentiometers for analog inputs.
Data input to the device.
Data output from the device.
Document # CV-LS User Manual Version 0.2 Page 19
Product Specification
Electrical
Input
CV-LS: 18-28VDC / 5A Max
Power Supply: 85 – 264 VAC, 47 – 63 Hz, 120W
CAUTION
All wiring to the Multiport terminal block signal lines must be rated to 30V/200mA. The +24V and GND pins must be rated for at least 50V/5A. Temperature rating of all wiring should be greater than 70C. The
Multiport terminal block is rated for 16-28 AWG solid or stranded wire.
CAUTION
The CV-LS must have an Earth Ground connection for EMC Compliance.
Users must adhere to one of the following:
• Use the included AC/DC power supply. Third prong must be connected to Earth Ground.
• One of the GND pins in the Multiport Connector must be connected to Earth Ground.
Redundant Power Inputs
The CV-LS can be powered through either the Multiport terminal block or the DC Power Input. Both of these inputs are isolated from the other through a load sharing circuit built into the CV-LS. This means the user can supply power through both interfaces without damaging either supply, allowing for redundant supply inputs.
Document # CV-LS User Manual Version 0.2 Page 20
Product Specification
Replacement Parts
Multiport Terminal Blocks
Würth Elektronik (Part # 691 364 300 008)
Power Supply
Mean Well USA (Part # GS120A24-R7B)
Fiber Optic Thumb Screw
McMaster Carr (Part # 94567A300)
Rubber Feet
McMaster Carr (Part # 9541K8)
Accessories
Locking USB Cable
Sentech USB (Part # CBL-PD203MBS-2M)
US Power Cable
TRC Electronics (Part # 3271V86)
EU Power Cable
TRC Electronics (Part # 2171H576)
UK Power Cable
TRC Electronics (Part # 210A71H576)
Document # CV-LS User Manual Version 0.2 Page 21
Product Specification
LED Information
Light output is measured using a SCHOTT fiber optic light guide, Ø 13 mm active, length 1 m (A08051.40 bundle).
LED Light Output will vary slightly with LED temperature. Please allow time for the temperature to equalize to achieve stable light output. This can take several minutes at maximum fan speed settings.
A20980/6000K
Minimum Luminous Flux: 1300 lumens.
The 6000K model is classified as a Type 1 LED Product. Do not stare into the beam. LED output is through the front nosepiece of the unit. Please follow all safety and operational guidelines to ensure safe operation of the unit.
Figure 5: Typical relative spectral power vs wavelength (6000K model)
Document # CV-LS User Manual Version 0.2 Page 22
Product Specification
A20980/3000K
Minimum Luminous Flux: 900 lumens.
The 3000K model is classified as a Type 1 LED Product. Do not stare into the beam. LED output is through the front nosepiece of the unit. Please follow all safety and operational guidelines to ensure safe operation of the unit.
Figure 6: Typical relative spectral power vs wavelength (3000K model)
A20980/RGBW
Minimum Luminous Flux: 130 lumens (Red), 250 lumens (Green), 70 lumens (Blue), 400 lumens (White).
The RGBW model is classified as a Type 1 LED Product. Do not stare into the beam. LED output is through the front nosepiece of the unit. Please follow all safety and operational guidelines to ensure safe operation of the unit.
Document #
Figure 7: Typical relative spectral power vs wavelength (RGBW model)
CV-LS User Manual Version 0.2 Page 23
Product Specification
A20980/400NM
Minimum Luminous Flux: X lumens.
CAUTION
The 400NM model is a UV light source and can cause damage without proper eye protection. Connect interlocks to Digital Inputs on the Multiport terminal block to engage light output.
The 400NM model is classified as a Type 1 LED Product. Do not stare into the beam. LED output is through the front nosepiece of the unit. Please follow all safety and operational guidelines to ensure safe operation of the unit.
Figure 8: Typical relative spectral power vs wavelength (400NM model)
Document # CV-LS User Manual Version 0.2 Page 24
Product Specification
A20980/850NM
Minimum Luminous Flux: X lumens.
The 850NM model is classified as a Type 1 LED Product. Do not stare into the beam. LED output is through the front nosepiece of the unit. Please follow all safety and operational guidelines to ensure safe operation of the unit.
Figure 9: Typical relative spectral power vs wavelength (850NM model)
Document # CV-LS User Manual Version 0.2 Page 25
Return Material
Authorization (RMA)
Return Material Authorization (RMA)
Troubleshooting
If you are unsuccessful at resolving the following conditions, contact SCHOTT North America or your sales representative.
CAUTION
Do not attempt to repair the Light Source Removing the cover will void the warranty.
Problem
Indicator LED on front panel does not light up.
Indicator LED on front panel is ON continuously, but LED output is dark.
Indicator LED blinks
Communications over Ethernet not possible even though network jack lights are flashing.
Reason/Measure
Check for power connected to the Light Source.
Check polarity settings in software.
Fault exists. Use software interface to query reason.
Ensure the Ethernet communication settings are correct.
Technical Support
If the Troubleshooting section does not resolve your issue, contact technical support at:
If technical support cannot help you resolve your issue remotely, you may need to return your unit under an RMA number. Technical support may suggest you elevate your RMA request to the engineering level. Make sure to mark this on your form to receive this service (additional fees may apply).
Document # CV-LS User Manual Version 0.2 Page 26
Return Material
Authorization (RMA)
Service and RMA Policy
Fill out the form on page 28 and contact customer support to receive an RMA number. Every field must
be complete to send a unit in for repair. If any field is left blank, is not descriptive, or a problem is not reproducible, the repair technician will only repair the unit to pass our factory functional tester. If your problem is intermittent, you need to provide enough detail that the repair technician can replicate the issue to be able to repair it.
Any service required for any reason must be performed by SCHOTT or a SCHOTT authorized service representative. All services outside the warranty will be performed at the purchaser’s request, according to normal service charges in effect at the time.
To return any item, whether for warranty repair or chargeable servicing, your RMA number must be clearly visible on the shipping label. All shipping charges must be prepaid.
SCHOTT guarantees all warranty repairs will be completed within two weeks of receipt. All units will ship prepaid using our shipping method of choice. Alternate shipping methods will be shipped freight collect.
Warranty and Liabilities
SCHOTT warrants our light sources to be free from defective workmanship and materials. If, within two
(2) years from shipment date, any product and/or part thereof are determined by SCHOTT to be defective, we will repair or replace it with new or reconditioned product and/or part.
Warranty is void if:
• We determine the product has been subjected to neglect or misuse, or has been installed following procedures not in accordance with our instruction manual.
• Unauthorized repairs or modifications have occurred.
• The warranty seal has been broken or the serial number label has been altered.
Our obligation is limited to repair or replacement. We will not be held responsible for consequential damages, transportation, installation, adjustment or other expenses arising in connection with our products or parts. This warranty is in lieu of all other statements or guaranties, written or implied, by
SCHOTT or SCHOTT authorized representatives.
Document # CV-LS User Manual Version 0.2 Page 27
Return Material
Authorization (RMA)
RMA Request Form
Note: All fields must be complete to receive and RMA number from customer service. When describing your problem, please include any information on which interface you are experiencing problems with, what you have tried to fix the issue, how to replicate the problem, etc.
Customer Information
Name
Return
Shipping
Address
Phone
CV-LS Information
Serial Number
Describe your problem.
Note: “Doesn’t work” is not sufficient for us to diagnose your issue!
Document # CV-LS User Manual Version 0.2 Page 28
Contact
Information
Contact Information
Repair Location
Lighting and Imaging
SCHOTT North America, Inc.
122 Charlton Street
Southbridge, MA 01550
Phone: (508) 765-9744
Fax: (508) 765-1299
Website: www.us.schott.com
Customer Support
Moritex North America
6862 Santa Teresa Blvd.
San Jose, CA 95119, USA
Phone: (408) 363-2100
Fax: (408) 363-9980
E-Mail: [email protected]
Website: www.moritex.com
Technical Support
E-Mail: [email protected]
Document # CV-LS User Manual Version 0.2 Page 29
advertisement
Key Features
- Ethernet, RS232, and USB
- Analog Controls
- Digital Controls
- Triggered or Continuous Strobe
- Auto sensing inputs with control lockouts
- Web interface for control, user management, remote upgrade
