Epson SureColor SC-P400 User's Guide

User's Guide

CMP0038-01 EN

SC-P400 Series User's Guide

Copyrights and Trademarks

Copyrights and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

EPSON, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION, UltraChrome, and their logos are registered trademarks or trademarks of Seiko

Epson Corporation.

PRINT Image Matching

™

and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation.

All rights reserved.

Microsoft

®

, Windows

®

, and Windows Vista

®

are registered trademarks of Microsoft Corporation.

Apple

®

, Macintosh

®

, Mac OS

®

, OS X

®

, iPad

®

, iPhone

®

, iPod touch

®

, iTunes

®

, and ColorSync

®

are trademarks of Apple Inc., registered in the U.S. and other countries.

Intel

®

is a registered trademark of Intel Corporation.

Adobe

®

, Photoshop

®

, Lightroom

®

, and Adobe

®

RGB are registered trademarks of Adobe Systems Incorporated.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

Copyright © 2015 Seiko Epson Corporation. All rights reserved.

2


Contents

Contents

Copyrights and Trademarks

Introduction

Important Safety Instructions. . . . . . . . . . . . . . . . . 5

When choosing a place for this product. . . . . . . . 5

When setting up this product. . . . . . . . . . . . . . . 5

When using this product. . . . . . . . . . . . . . . . . . . 6

Using the printer with a wireless connection. . . . 6

When handling the ink cartridges. . . . . . . . . . . . 6

Warning, Cautions, Notes and Tips. . . . . . . . . . . 6

The symbols on the product. . . . . . . . . . . . . . . . 7

Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Inside. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Back. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . 10

Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . 11

Realizing High Resolution. . . . . . . . . . . . . . . . . 11

Superior Ease of Use. . . . . . . . . . . . . . . . . . . . . 11

Notes on Usage and Storage. . . . . . . . . . . . . . . . . . 13

Installation space. . . . . . . . . . . . . . . . . . . . . . . 13

Notes when using the printer. . . . . . . . . . . . . . . 13

Notes when not using the printer. . . . . . . . . . . . 13

Notes on handling ink cartridges. . . . . . . . . . . . 14

Notes on handling paper. . . . . . . . . . . . . . . . . . 15

Introducing the Supplied Software. . . . . . . . . . . . . 16

Contents of the Software Disc. . . . . . . . . . . . . . 16

Summary of the Printer Driver. . . . . . . . . . . . . 17

About Epson Easy Photo Print. . . . . . . . . . . . . . 18

About Epson Print CD. . . . . . . . . . . . . . . . . . . 18

Basic Operations

Loading Cut Sheets. . . . . . . . . . . . . . . . . . . . . . . . 19

Loading Paper into the Auto Sheet Feeder. . . . . 19

Loading Fine Art Media. . . . . . . . . . . . . . . . . . 20

Loading Thick Paper. . . . . . . . . . . . . . . . . . . . . 21

Loading and Removing Roll Paper. . . . . . . . . . . . . 23

Loading Roll Paper. . . . . . . . . . . . . . . . . . . . . . 23

Cutting Roll Paper. . . . . . . . . . . . . . . . . . . . . . 24

Removing Roll Paper. . . . . . . . . . . . . . . . . . . . . 24

Ejecting Roll Paper when Paper Runs Out

During Printing. . . . . . . . . . . . . . . . . . . . . . . . 24

Loading and Removing CDs and DVDs. . . . . . . . . 25

Loading CDs and DVDs. . . . . . . . . . . . . . . . . . 25

Removing CDs and DVDs. . . . . . . . . . . . . . . . . 26

Basic Printing Methods. . . . . . . . . . . . . . . . . . . . . 27

Printing (Windows). . . . . . . . . . . . . . . . . . . . . 27

Printing (Mac OS X). . . . . . . . . . . . . . . . . . . . . 28

Canceling Printing (Windows). . . . . . . . . . . . . 29

Canceling Printing (Mac OS X). . . . . . . . . . . . . 30

Canceling Printing (Control Panel). . . . . . . . . . 30

Printable area. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

The Printed Area for Cut Sheets. . . . . . . . . . . . . 31

The Printed Area for Roll Paper. . . . . . . . . . . . . 31

Printed Area for CDs and DVDs. . . . . . . . . . . . 32

Power Saving Settings. . . . . . . . . . . . . . . . . . . . . . 32

Using the Printer Driver(Windows)

Displaying the Settings Screen. . . . . . . . . . . . . . . . 33

From the Start Button. . . . . . . . . . . . . . . . . . . . 33

Displaying Help. . . . . . . . . . . . . . . . . . . . . . . . . . 34

Click the Help Button to Display. . . . . . . . . . . . 34

Right-click on the item you want to check and display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Customizing the Printer Driver. . . . . . . . . . . . . . . 35

Saving various settings as your Select Settings

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Saving media settings. . . . . . . . . . . . . . . . . . . . 35

Rearranging display items. . . . . . . . . . . . . . . . . 36

Summary of the Utility Tab. . . . . . . . . . . . . . . . . . 37

Uninstalling the printer driver. . . . . . . . . . . . . . . . 39

Using the Printer Driver(Mac OS X)

Displaying the Settings Screen. . . . . . . . . . . . . . . . 40

Displaying Help. . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using Epson Printer Utility 4. . . . . . . . . . . . . . . . . 40

Starting Epson Printer Utility 4. . . . . . . . . . . . . 40

Epson Printer Utility 4 Functions. . . . . . . . . . . . 40

Uninstalling the printer driver. . . . . . . . . . . . . . . . 42

Printing Varieties

Auto Correct Color and Print Photos

(PhotoEnhance). . . . . . . . . . . . . . . . . . . . . . . . . . 43

Correct color and print. . . . . . . . . . . . . . . . . . . . . 45

Borderless printing. . . . . . . . . . . . . . . . . . . . . . . . 48

Types of Borderless Printing Methods. . . . . . . . 48

Supported Media Sizes for Borderless Printing

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Setting Procedures for Printing. . . . . . . . . . . . . 49

3


Contents

Enlarged/Reduced Printing. . . . . . . . . . . . . . . . . . 51

Fit to Page/Scale to fit paper size. . . . . . . . . . . . 52

Fit to Roll Paper Width(Windows only). . . . . . . 53

Custom Scale Setting. . . . . . . . . . . . . . . . . . . . . 53

Multi-Page Printing. . . . . . . . . . . . . . . . . . . . . . . 55

Manual Double-Sided Printing(Windows only)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Cautions when Performing Double-Sided

Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56


Poster Printing (Enlarge to cover several sheets and print - Windows only). . . . . . . . . . . . . . . . . . 57


Joining the output paper together. . . . . . . . . . . 59

User-defined Paper Sizes/Custom Paper Sizes. . . . . 62

Banner printing (on roll paper). . . . . . . . . . . . . . . 64

Layout Manager(Windows only). . . . . . . . . . . . . . 66


Saving and Calling Layout Manager Settings. . . . 68

Printing from a Smart Device. . . . . . . . . . . . . . . . 69

Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . 69

Color Management Printing

About Color Management. . . . . . . . . . . . . . . . . . . 71

Color Management Print Settings. . . . . . . . . . . . . 71

Setting profiles. . . . . . . . . . . . . . . . . . . . . . . . . 72

Setting color management with the applications

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Setting color management with the printer driver

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Color management printing by Host ICM

(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Color management printing by ColorSync

(Mac OS X). . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Color management printing by Driver

ICM(Windows only). . . . . . . . . . . . . . . . . . . . . 75

Maintenance

Adjusting the Print Head. . . . . . . . . . . . . . . . . . . . 77

Checking for clogged nozzles. . . . . . . . . . . . . . . 77

Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . 78

Ink Density Optimization. . . . . . . . . . . . . . . . . 79

Correcting Print Misalignment (Print Head

Alignment). . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Replacing Ink Cartridges. . . . . . . . . . . . . . . . . . . . 80

Ink Cartridge Product Numbers. . . . . . . . . . . . 80

How to replace. . . . . . . . . . . . . . . . . . . . . . . . . 81

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . 84

Cleaning the Outside of the Printer. . . . . . . . . . 84

Cleaning the Inside of the Printer. . . . . . . . . . . . 84

Problem Solver

Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Normal operation. . . . . . . . . . . . . . . . . . . . . . . 85

Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . 89

You cannot print (because the printer does not work). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

The printer sounds like it is printing, but nothing prints. . . . . . . . . . . . . . . . . . . . . . . . . . 90

Print Quality/Print Results. . . . . . . . . . . . . . . . 91

Unable to Feed or Eject Paper. . . . . . . . . . . . . . 93

Paper Jams when Printing from the Auto Sheet

Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Jammed Fine Art Media. . . . . . . . . . . . . . . . . . 95

Jammed Thick Paper, CD or DVD. . . . . . . . . . . 95

Roll paper jam. . . . . . . . . . . . . . . . . . . . . . . . . 96

Others. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Appendix

Supported Media. . . . . . . . . . . . . . . . . . . . . . . . . 97

Epson Special Media. . . . . . . . . . . . . . . . . . . . . 97

Commercially Usable Papers. . . . . . . . . . . . . . 100

Transporting the Printer. . . . . . . . . . . . . . . . . . . 103

Preparing the Printer for Transport. . . . . . . . . 103

After Transport. . . . . . . . . . . . . . . . . . . . . . . . 103

Specifications Table. . . . . . . . . . . . . . . . . . . . . . . 104

Standards and Approvals. . . . . . . . . . . . . . . . . 105

Where To Get Help

Technical Support Web Site. . . . . . . . . . . . . . . . . 107

Contacting Epson Support. . . . . . . . . . . . . . . . . . 107

Before Contacting Epson. . . . . . . . . . . . . . . . . 107

Help for Users in North America. . . . . . . . . . . 107

Help for Users in Europe. . . . . . . . . . . . . . . . . 108

Help for Users in Australia. . . . . . . . . . . . . . . 108

Help for Users in Singapore. . . . . . . . . . . . . . . 108

Help for Users in Thailand. . . . . . . . . . . . . . . . 108

Help for Users in Vietnam. . . . . . . . . . . . . . . . 109

Help for Users in Indonesia. . . . . . . . . . . . . . . 109

Help for Users in Hong Kong. . . . . . . . . . . . . . 110

Help for Users in Malaysia. . . . . . . . . . . . . . . . 110

Help for Users in India. . . . . . . . . . . . . . . . . . 110

Help for Users in the Philippines. . . . . . . . . . . 111

4


Introduction

Introduction

Important Safety

Instructions

Read all of these instructions before using the printer.

Also be sure to follow all warnings and instructions marked on the printer.

When choosing a place for this product

❏ Place this product on a flat, stable surface that is larger than this product. This product will not operate properly if it is tilted or at an angle.

❏ Avoid places subject to rapid changes in temperature and humidity. Also keep it away from direct sunlight, strong light, or heat sources.

❏ Avoid places subject to shocks and vibrations.

❏ Keep this product away from dusty areas.

❏ Place this product near a wall outlet where the plug can be easily unplugged.

❏ When storing or transporting the printer, do not tilt it, stand it on its side, or turn it upside down.

Otherwise, ink may leak from the cartridges.

When setting up this product

❏ Do not block or cover the openings in this product's cabinet.

❏ Do not insert objects through the slots. Take care not to spill liquid on this product.

❏ This product's power cord is for use with this product only. Use with other equipment may result in fire or electric shock.

❏ Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as copiers or air control systems that regularly switch on and off.

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

❏ Use only the type of power source indicated on the product's label.

❏ Use only the power cord that comes with this product. Use of another cord may result in fire or electric shock.

❏ Do not use a damaged or frayed power cord.

❏ If you use an extension cord with this product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

❏ Do not attempt to service this product yourself.

❏ Unplug this product and refer servicing to qualified service personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the cabinet damaged; the product does not operate normally or exhibits a distinct change in performance.

❏ If you plan to use the printer in Germany, observe the following:

To provide adequate short-circuit protection and over-current protection for this printer, the building installation must be protected by a 10 or 16 amp circuit breaker.

❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.

❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

5


Introduction

When using this product

❏ Do not put your hand inside this product or touch the ink cartridges during printing.

❏ Do not move the print head by hand; otherwise you may damage this product.

❏ Always turn the product off using the Power button on the control panel. When this button is pressed, the Power light flashes briefly then goes off. Do not unplug the power cord or turn off the product until the Power light stops flashing.

Using the printer with a wireless connection

❏ Do not use this product inside medical facilities or near medical equipment. Radio waves from this product may adversely affect the operation of electrical medical equipment.

❏ Keep this product at least 22 cm away from cardiac pacemakers. Radio waves from this product may adversely affect the operation of cardiac pacemakers.

❏ Do not use this product near automatically controlled devices such as automatic doors or fire alarms. Radio waves from this product may adversely affect these devices, and could lead to accidents due to malfunction.

❏ Use up the ink cartridge within six months of installation for best results.

❏ Do not dismantle the ink cartridges or try to refill them. This could damage the print head.

❏ Do not touch the green IC chip on the side of the cartridge. This may affect normal operation and printing.

❏ The IC chip on this ink cartridge retains a variety of cartridge-related information, such as the ink cartridge status, so that the cartridge may be removed and reinserted freely. However, each time the cartridge is inserted, some ink is consumed because the printer automatically performs a reliability check.

❏ If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust, and store it in the same environment as this product. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink supply port or surrounding area.

❏ Do not remove or tear the label on the cartridge; this can cause leakage.

❏ Install the ink cartridge immediately after you remove it from its package. If you leave a cartridge unpacked for a long time before using it, normal printing may not be possible.

❏ Store ink cartridges with their labels facing upward.

Do not store cartridges upside down.

When handling the ink cartridges

❏ Keep ink cartridges out of the reach of children and do not drink.

❏ If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.

❏ Shake new ink cartridges four or five times before opening their packages.

❏ Do not shake ink cartridges after opening their packages; this can cause leakage.

❏ Use the ink cartridge before the date printed on its package.

Warning, Cautions, Notes and

Tips

War ning:

Warnings must be followed to avoid serious bodily injury.

Caut ion:

Cautions must be followed to avoid damage to this product or bodily injury.

6


Introduction

c

Imp orta nt:

Notes contain important information on the operation of this product.

Note:

Tips contain useful tips or supplement on the operation of this product.

The symbols on the product

The symbols on this Epson product are used in order to ensure safety and proper use of the product and to prevent danger to customers and other persons, and property damage.

The symbols indicate the meaning below. Be sure that you completely understand the meaning of symbols on this product before using it.

Stand-by

7


Printer Parts

Front

Introduction

Inside

A

Printer cover

Open in the event of a paper jam or when replacing ink cartridges. The cover is normally closed when the printer is in use.

B

Output tray

Ejected paper is collected here. Extend the tray when using the printer.

C

Front manual feed tray

Open when inserting thick paper or the CD/DVD tray.

D

Control panel

U

“Control panel” on page 10

E

Auto sheet feeder

Automatically feeds paper.

F

Edge guide

Move left or right depending on the size of the paper that you want to load. This prevents paper being fed at a slant.

G

Paper support

Supports paper to prevent it from falling forward or backward.

A

Ink absorber

Absorbs ink that bleeds past the edge of the paper during borderless printing.

B

Ink check light

The light for the affected ink cartridge lights or blinks when the cartridge is running low or needs to be replaced, or when other ink-related errors occur.

The display is the same as the ink light in the control panel.

U

“Lights” on page 85

C

Cartridge cover

Open when replacing ink cartridges.

U

“Replacing Ink Cartridges” on page 80

D

Print head

Fires ink via high density nozzles while moving left and right to print. Do not move the print head by hand.

8


Back

Introduction

A

AC inlet

Connects the power cable.

B

Airflow vents

Prevent the build-up of heat inside the printer.

C

USB port

Connects the USB cable.

D

LAN port

Connects the LAN cable.

E

Roll paper edge guide

Move left or right to match the width of the roll being loaded. This prevents paper being fed at a slant.

F

Roll paper feeder

Paper feed slot for roll paper printing.

U

“Loading Roll Paper” on page 23

9


Introduction

Control panel

❏ Press after printing on roll paper to print a cut line and feed the paper to position where it can be easily cut.

Press again after cutting the paper to return the end of the roll to the printing position.

❏ Press for three seconds or more to eject roll paper or fine art media (rear manual feed) from the back of the printer.

G

H

light (ink light)

Lights or blinks when ink cartridges are running low or need to be replaced, or when other ink-related errors occur.

U


A

P

button (power button)

Turns the power on and off.

B

Wi-Fi button (Wi-Fi button)

Adjust settings for connection to wireless LANs.

U

Network Guide (PDF)

C

D

I

button (paper button)

❏ Feed and eject paper. There is normally no need to press this button, as paper is fed and ejected automatically. If the printer runs out of paper or a jam occurs, press this button after addressing the issue to cancel the error and resume printing.

❏ Press during printing to cancel printing.

E

button (network status sheet button)

Press for three seconds or more to print a network status sheet.

U

H

Network Guide (PDF)

button (ink button)

❏ The print head moves to the ink cartridge replacement position. Press again after ink cartridge replacement to return the print head to the right-hand side of the printer.

❏ Press for three seconds or more to start head cleaning.

H

I

light (paper light)

Lights or blinks when the printer is out of paper or a

I

P

light (power light)

The printer's operational status is indicated by a lit or flashing light.

On : The power is on.

Flashi : An operation or a process is in progress.

ng

U


Off : The power is off.

J paper jam occurs.

Network light

Light or blink to indicate network status or network-related errors.

U


If both the lights are off, the printer is not connected to a network.

F

M

button (roll paper button)

10


Introduction

Printer Features

This ink jet color printer supports A3+ paper.

The main features of this printer are described below.

Realizing High Resolution

Enhancing Creative Expression with Rich Color

Reproduction

Epson UltraChrome Hi-Gloss2 ink technology provides high-resolution printing to meet professional needs.

Balanced Color Reproduction Using Epson LUT

Technology

Using Epson LUT Technology realizes the following while ensuring an excellent balance among these parameters. This makes consistent color reproduction possible.

(1) Reduces color inconsistencies due to differences in lighting

(2) Reproduces fine gradations

(3) Reduces graininess

(4) Increases the gamut of colors for rich color reproduction

5760

× 1440 dpi Maximum Resolution, 1.5 pl

Minimum Ink Dot Size

Print beautiful photographs with little graininess.

Long life prints

Pigment inks maintain more beautiful and more vibrant prints over a long period of time since their high water and ozone resistance and high light fastness prevent the inks from being broken down by light and ozone in the air.

Consistent color reproduction

The Ink Density Optimization feature periodically operates to eliminate inconsistencies in ink density within each cartridge. Consistent color reproduction is consequently possible even with ink cartridges that have been left unused for extended periods.

U

“Ink Density Optimization” on page 79

Superior Ease of Use

Equipped for Wireless LANs

The wireless LAN feature that comes standard with the printer allows wireless printing from computers and compatible Wi-Fi devices.

Note:

You may find print speeds to be insufficient on some wireless networks or when printing at A3 or other sizes that involve large volumes of data. A physical connection is recommended if consistent print speeds are required.

Borderless printing function

You can print with no margins for all directions with both auto expand or retain size print settings.

U

“Borderless printing” on page 48

Also included is a poster printing function that allows you to join the output paper together when performing borderless printing in order to create large posters and calendars.

U

“Poster Printing (Enlarge to cover several sheets and print - Windows only)” on page 57

Freely placing print data made by various applications using Layout Manager

This function allows you to place multiple print data made by different applications freely on one sheet to create posters and display articles.

U

“Layout Manager(Windows only)” on page 66

Support for a Wide Variety of Paper Types

EPSON offers a wide variety of special media for high-quality printing. The printer can also print on thick paper, roll paper, and inkjet-compatible CDs and

DVDs. These media types can be loaded as described below.

11


Introduction

❏ Cut sheet

Cut sheets are fed into the printer from the auto sheet feeder.

U

“Loading Paper into the Auto Sheet Feeder” on page 19

❏ Roll paper

Fed from the supplied roll paper holder, which is installed on the back of the printer.

U

“Loading and Removing Roll Paper” on page 23

❏ Cut sheet (fine art media)

Load using the supplied rear manual feed guide.

U

“Loading Fine Art Media” on page 20

❏ CD/DVD

Use the supplied CD/DVD tray to load CDs and

DVDs from the front manual feed tray.

U

“Loading and Removing CDs and DVDs” on page 25

❏ Cut sheet (thick paper)

Load from the front manual feed tray.

U

“Loading Thick Paper” on page 21

12


Introduction

Notes on Usage and

Storage

Installation space

Make sure that you secure the following space, clear of any other objects, so that paper ejection and consumable replacement are not obstructed.

See the "Specifications Table" for the external dimensions of the printer.

U

“Specifications Table” on page 104

requirements are met. For more details, see the manual supplied with the paper.

Also, when operating in dry areas, air conditioned environment, or under direct sunlight, maintain the appropriate humidity.

❏ Capping may not occur (the print head is not positioned on the right-hand side) if the printer is turned off during a paper jam or when an error occurs. Capping is a function for automatically covering the print head with a cap (lid) to prevent the print head from drying out. In this case, turn on the power and wait a while until capping is performed automatically.

❏ When the power is on, do not remove the power plug or cut the power at the breaker. The print head may not be capped properly. In this case, turn on the power and wait a while until capping is performed automatically.

❏ Do not open the printer cover or the front manual feed tray while the printer is operating (while the P light is flashing). Failure to observe this precaution could damage the printer.

* When printing on thick paper, leave a space of at least 320 mm behind the printer.

Notes when using the printer

Note the following points when using this printer to avoid breakdowns, malfunctions, and print quality decline.

❏ When using the printer, observe the operating temperature and humidity range described in the

"Specifications Table". U


Even when the conditions above are met, you may not be able to print properly if the environmental conditions are not suitable for the paper. Be sure to use the printer in an environment where the paper's

Notes when not using the printer

If you are not using it, note the following points when storing the printer. If it is not stored correctly, you may not be able to print properly the next time it is used.

❏ When storing the printer leave the ink cartridges installed and keep the printer level. Do not tilt or invert the printer or stand it on end.

❏ If you do not print for a long time, the print head nozzles may become clogged. We recommend that you use the printer periodically to prevent the print head from clogging.

❏ If the paper is left in the printer, the roller of the paper presser may leave a mark on the surface of the paper. This can also cause wavy or curled paper resulting in paper feeding problems or the print head could be scratched. Remove any paper when storing.

13


Introduction

❏ Store the printer after confirming that the print head has been capped (the print head is positioned at the far right). If the print head is left uncapped for a long time, the print quality may decline.

Note:

If the print head is not capped, turn the printer on, and then turn it off.

❏ Before storing the printer, close the printer cover, output tray and paper support. If you are not using the printer for a long time, put an anti-static cloth or cover on the printer to prevent dust. The print head nozzles are very small. They can become clogged easily if fine dust gets on the print head, and you may not be able to print properly.

❏ If the printer has been left unused for an extended period, check that the print head nozzles are not clogged before resuming printing. Perform head cleaning if the print head is clogged.

U

“Checking for clogged nozzles” on page 77

Notes on handling ink cartridges

Note the following points when handling ink cartridges to maintain good print quality.

❏ As part of the initial ink charging process performed after purchase, some ink is used to fill the print head nozzles to the tips and ready them for printing. As a result, the first ink cartridges installed after purchase will print fewer pages than subsequent cartridges.

❏ We recommend storing ink cartridges in a cool, dark place, and using them before the expiry date on the package. Use cartridges within six months of opening.

❏ Do not open the ink cartridge package until you are ready to install it in the printer. The cartridge is vacuum packed to maintain its reliability.

❏ If you move ink cartridges from a cold place to a warm place, leave them at room temperature for more than three hours before using the ink cartridge.

❏ Make sure you remove the yellow tape before installing. If you install without removing the tape, you may not be able to print properly. Do not remove any other film or labels. Otherwise, ink could leak.

❏ Do not touch the IC chip in the ink cartridge. You may not be able to print properly.

U


❏ Install ink cartridges into all slots. You cannot print if any slot is empty.

❏ Do not replace ink cartridges when the printer is off.

Do not move the print head by hand; otherwise, the printer may be damaged.

❏ Do not turn off the printer during ink charging. Ink charging may not complete normally, making the printer unable to print.

❏ Do not leave the printer without ink cartridges installed or turn the printer off during ink cartridge replacement. If the print head (nozzles) dries, you may not be able to print.

❏ Because the green IC chip contains the cartridge's own information such as the remaining ink level, you can still reinstall and use the ink cartridge after removing it from the printer. Note, however, that you may not be able to reuse ink cartridges that contained very little ink when they were removed from the printer. Some ink may also be used to ensure reliable operation when the cartridges are reinserted.

❏ Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges.

❏ To maintain the quality of the print head, this printer stops printing before ink cartridges are completely expended.

❏ Although the ink cartridges may contain recycled materials, this does not effect printer function or performance.

❏ Do not dismantle or remodel ink cartridges. You may not be able to print properly.

❏ All colors of ink are used during ink cartridge replacement, head cleaning, and other non-printing maintenance operations to ensure that the print head remain in good condition.

❏ Depending on the paper type and print quality settings, colored inks may also be used for high-density blacks in monochrome or grayscale printing.

14


Introduction

❏ You cannot use the cartridges that came with the printer for replacement.

Notes on handling paper

Note the following points when handling and storing the paper. If the paper is not in good condition, print quality may decline.

Check the manuals supplied with each paper.

Notes on Handling

❏ Use Epson special media under normal room conditions (temperature: 15 to 25C; humidity: 40 to

60%).

❏ Do not fold the paper or scratch the surface of the paper.

❏ Avoid touching the printable surface of the paper with your bare hands. Moisture and oils from your hands can affect print quality.

❏ Paper may be wavy or curled if the temperature and humidity change. Be careful not to scratch or soil the paper, and flatten it before loading it in the printer.

❏ Do not wet the paper.

❏ Do not throw away the paper packaging as you can use it for storing the paper.

❏ Avoid locations that are subject to direct sunlight, excessive heat, or humidity.

❏ Keep paper in their original package after opening, and keep them in a flat place.

Notes on handling printed paper

To maintain long lasting, high quality print results, note the following points.

❏ Do not rub or scratch the printed surface. If they are rubbed or scratched, the ink may peel off.

❏ Do not touch the printed surface; the ink may peel off.

❏ Make sure the print outs are completely dry before folding or stacking; otherwise, the color may change where they touch (leaves a mark). These marks will disappear if they are separated immediately and dried; however, they will remain if not separated.

❏ If you put the print outs in an album before they are completely dry, they may be blurred.

❏ Do not use a dryer to dry the print outs.

❏ Avoid direct sunlight.

❏ Prevent color distortion while displaying or storing the print outs by following the instructions in the paper's manual.

❏ To keep your printouts from discoloring, store them in a dark place, away from high temperatures, high humidity, and direct sunlight.

Note:

Typically, print outs and photos fade over time (color distortion) due to the effects of light and various constituents in the air. This also applies to Epson special media. However, with the correct storage method, the degree of color distortion can be minimized.

❏ See the manuals supplied with Epson special media

for detailed information on handling the paper after printing.

❏ The colors of photos, posters, and other printed

materials appear different under different lighting conditions (light sources

*

). The colors of print outs from this printer may also appear different under different light sources.

* Light sources include sunlight, fluorescent light, incandescent light, and other types.

15


Introduction

Introducing the Supplied Software

Contents of the Software Disc

The following Windows only software can be found on the supplied software disc.

See http://epson.sn

for Mac OS X or if you do not have a disk drive.

You need to install the printer driver to use this printer.

For details on each software see Network Guide (PDF) or the online help.

Software Name

Printer Driver

Adobe ICC profiles

Epson Easy Photo Print

Epson Print CD

EpsonNet Setup

EpsonNet Print

EPSON Software Updater

Summary

U

“Summary of the Printer Driver” on page 17

Use as input profiles when required for color management.

Print selected photos quickly and easily.

U

“About Epson Easy Photo Print” on page 18

With this software, you can design labels for music, photo, or movie CDs and DVDs and print them directly on the discs. You can also design and print CD and DVD jackets.

U

“About Epson Print CD” on page 18

With this software, you can configure various network settings for the printer from your computer.

With this software, you can perform direct TCP/IP printing when the computer and the printer are connected via a network.

This software connects to the Internet and checks if there are any updates available and installs them.

16


Introduction

Summary of the Printer Driver

The main functions of the printer driver are described below.

❏ Converts print data received from applications into printable data and sends it to the printer.

❏ Allows the user to specify print settings such as the media type and paper size.

Windows

❏ Allows the user to execute printer maintenance functions to maintain print quality, and check the printer's status and so on.

Windows

You can save these settings. This allows you to easily import or export these saved settings.

U

“Customizing the Printer Driver” on page 35

Mac OS X

You can easily import or export printer driver settings.

U

“Summary of the Utility Tab” on page 37

Mac OS X

17


Introduction

About Epson Easy Photo Print

Epson Easy Photo Print allows you to easily print photos in a variety of layouts. You can correct or adjust images while viewing the print preview. You can also add frames to photos and then print. See the help provided with the software for details on usage.

Note:

You need to install the printer driver to use this software.

Starting in Windows

❏ Windows 8.1/Windows 8

Enter the software name in the search charm, and then select the icon displayed.

❏ Except for Windows 8.1/Windows 8

Click the start button, and then select All Programs

(or Programs) - Epson Software - Easy Photo

Print

.

Starting in Mac OS X

Select Go - Applications - Epson Software - Easy Photo

Print

.

About Epson Print CD

Epson Print CD allows you to design labels for music, photo, or movie CDs and DVDs and print them directly on the discs. You can also print jackets for CD and DVD cases. See the help provided with the software for details on usage.

Note:

You need to install the printer driver to use this software.

Starting in Windows

❏ Windows 8.1/Windows 8

Enter the software name in the search charm, and then select the icon displayed.

❏ Except for Windows 8.1/Windows 8

Click the start button, and then select All Programs

(or Programs) - Epson Software - Print CD.

Starting in Mac OS X

Select Go - Applications - Epson Software - Print CD -

Print CD

.

18


Basic Operations


B

Open and fully extend the paper support.

Loading Cut Sheets

The method for loading cut sheets varies with the thickness of the paper. Three methods are available.

❏ Auto sheet feeder: 0.08 to 0.3 mm

❏ Rear manual feed (fine art media): 0.3 to 0.7 mm

❏ Front manual feed (poster board): 0.7 to 1.3 mm

See below for information on the paper that can be loaded using each method.

U

“Supported Media” on page 97

c

Important:

If the paper is wavy or curled, flatten the paper before loading it in the printer, or use new paper. If wavy or curled paper is loaded, this printer may not be able to recognize the paper size, feed the paper, or print correctly.

We recommend that you return the paper to its original package and store it flat, and take it out of the package just before you use it.

C

Open and fully extend the output tray.

Loading Paper into the Auto

Sheet Feeder

A

Turn on the printer.

19



D

Load the paper vertically with the printable side face up.

B

Open and fully extend the output tray.

E

Grasp and slide the edge guide to fit it to the width of the paper.

Paper is fed when you send a print job.

C

Move the rear roll paper edge guide all the way to the right.

Loading Fine Art Media

Use the supplied rear manual feed guide to load fine art media.

A


Note:

If the roll paper holder is currently in place at the rear of the printer, remove it before proceeding.

20



D

Attach the supplied rear manual feed guide to the back of the printer.

Align the triangles on the rear manual feed guide with the triangles on the printer and insert the tabs into the matching slots.

F

Slide the paper in until it stops and keep it lightly held in this position for about three seconds.

The paper will be fed into the printer automatically.

Note:

To eject the paper from the rear of the printer

without printing, press the M button for three

seconds or more. Remove the paper and press the M

button again to clear the flashing (error) of the I

light.

E

Match the edge guide to the width of the paper and insert one sheet.


Loading Thick Paper

Thick paper is ejected from the rear of the printer once during loading. Leave a space of at least 320 mm between the rear of the printer and the nearest wall.

A


c

Important:

Do not open the front manual feed tray or load thick paper while the printer is operating.

Failure to observe this precaution could damage the printer.

21


B

Open the output tray.

Do not pull out the tray extension.


F

Match the edge guide to the width of the paper and align the trailing edge with the triangles at the left and right sides of the tray.


C

Open the front manual feed tray.

D

Move the edge guide all the way to the left.

E

Insert one sheet of thick paper.


c

Important:

Be sure to load the paper from the front.

Loading paper from the rear could damage the printer or cause a malfunction.

22



Loading and Removing

Roll Paper

Loading Roll Paper

Using the supplied roll paper holder, position the paper at the rear of the printer.

A

B




E

Attach the roll paper holder to the rear of the printer.

Align the triangles on the roll paper holder with the triangles on the printer and insert the tabs into the matching slots.

C

After confirming that the end of the roll paper is cut straight across, insert the supplied roll paper holder into the ends of the roll.

If the end of the roll paper is not cut straight across, trim it straight before proceeding.

F

Lightly insert the roll paper into the rear roll paper feeder and match the edge guide to the width of the paper.

D

Move the roll paper edge guide at the back of the printer all the way to the right.

Note:

Remove the rear manual feed guide if it is currently in place at the rear of the printer.

G

Slide the roll paper in until it stops and keep it lightly held in this position for about three seconds.

The paper will be fed into the printer automatically.

H

Open the printer cover and look down into the printer to check that the paper is not being fed at a slant.

If the roll paper is fed at a slant, remove the roll paper and then load it again.

23



U

“Removing Roll Paper” on page 24

Press the M button again to return the end of the roll to the printing position.

To remove the roll paper:

Press the M button for three seconds or more to eject the roll paper from the rear of the printer.

Turn the knob on the roll paper holder to take up the excess paper, and then remove the paper and press the M button again to clear the flashing

(error) of the I light.

Cutting Roll Paper

Use scissors or other cutters to cut the print results from the roll when printing is complete.

A

Press the M button when printing is complete.

The printer will print a cut line and feed the paper.

Removing Roll Paper

A

Press the M button for three seconds or more.

The roll paper is ejected from the rear of the printer.

B

Turn the knob on the roll paper holder to take up the ejected paper.

B

Cut the paper along the cut line.

C

Press the M button to clear the flashing of the I light.

Ejecting Roll Paper when Paper

Runs Out During Printing

To prevent roll paper from falling to the floor it is not automatically ejected when the roll paper runs out during printing.

C

Do one of the following.

To continue printing on roll paper:

24



Hold the roll paper, and then press the I button.

Loading and Removing

CDs and DVDs

A special application is required to print on CDs and

DVDs. Use the supplied Epson Print CD application.

Since the data currently being printed is deleted, you need to reprint this job.

Loading CDs and DVDs

Use the supplied CD/DVD tray to load CDs and DVDs.

A


c

Important:

Do not open the front manual feed tray or load the CD/DVD tray while the printer is operating. Failure to observe this precaution could damage the printer.

B



C

Open the front manual feed tray.

D

Move the edge guide to the left.

25



E

Place a disc on the CD/DVD tray supplied with printable side up.

Press the disc down in the center to secure it in place.

c

Important:

Use the CD/DVD tray supplied with the printer. Using a different tray could damage the printer, tray, or disc or cause printer malfunction.

G

Slide the CD/DVD tray in straight and align the triangles on the CD/DVD tray with those on the front manual feed tray.


F

Place the leading edge of the CD/DVD tray in the front manual feed tray and adjust the edge guide to match the width of the CD/DVD tray.

c

Important:

❏ If the edge guide is not adjusted before the

CD/DVD tray is fed into the printer, the tray may not be fed straight and the rollers may touch the surface of the disc. Note that data stored on the disc may not be readable if the surface of the disc is damaged.

❏ Be sure to load the paper from the front.

Loading paper from the rear could damage the printer or cause a malfunction.

Removing CDs and DVDs

A

Remove the CD/DVD tray when printing is complete.

B

Close the front manual feed tray.

c

Important:

❏ Do not turn the printer on or off while the

CD/DVD tray is inserted. Failure to observe this precaution could damage the printer.

❏ Store the CD/DVD tray flat. Malfunction

could result if the tray is curled or deformed.

26



Basic Printing Methods

This section explains how to print and how to cancel printing.

D

Set the Media Type, Color, Print Quality,

Source

and other settings according to the paper loaded in the printer.

Printing (Windows)

You can make print settings such as paper size and paper feed from the connected computer and then print.

A

Turn on the printer, and load the paper.

U

“Loading Cut Sheets” on page 19

U


U

“Loading CDs and DVDs” on page 25

B

When you have created the data, click Print from the File menu (or click Print).

E

Make sure you select the same Page Size or Size as you set in the application.

After making the settings, click OK.

C

Make sure your printer is selected, and then click

Preferences

or Properties to display the settings screen.

F

When settings are complete, click Print.

27



The Progress Bar is displayed, and printing starts.

B

When you have created the data, from the File menu of the application, click Print and so on.

Screen while printing

The following screen is displayed when you start printing, and the Progress Bar (the computer's processing status) is displayed. On this screen you can check the remaining ink level, product numbers for the ink cartridges, and so on.

C

Click Show Details at the bottom of the screen.

An error message is displayed if an error occurs or an ink cartridge needs replacing while printing.

Printing (Mac OS X)

A

Turn on the printer, and load the paper.

U


U


U

“Loading CDs and DVDs” on page 25

For Mac OS X 10.6.8, click the arrow ( ) to make settings on the Page Setup screen.

Note:

If items on the Page Setup screen are not displayed on the Print screen, click the File menu - Page

Setup

and so on in the application being used.

28



D

Check that this printer is selected, and then set the paper size.

Select the paper size, borderless printing options, and paper source in the Paper Size menu.

You can also cancel a print job. Also, if an error occurs while printing, a notification message is displayed.

E

Select Print Settings from the list, and then set each item.

Canceling Printing (Windows)

When the computer has finished sending data to the printer, you cannot cancel the print job from the computer. Cancel on the printer.

When the Progress Bar is displayed

Click Cancel.

When the Progress Bar is not displayed

A

Click the printer icon on the Taskbar.

Set the Media Type, Color, Print Quality and other settings according to the paper loaded in the printer. Normally, you can print correctly just by setting items in the Print Settings screen.

F

When settings are complete, click Print.

The printer icon is displayed in the Dock while printing.

Click the printer icon to display the status. You can check the progress of the current print job and the printer status information.

B

Select the job you want to cancel, and then select

Cancel

from the Document menu.

When you want to cancel all jobs, select Cancel

All Documents

from the Printer menu.

29



If the job has been sent to the printer, print data is not displayed on the following screen.

B

Select the job you want to cancel, and then click

Delete

.

If the job has been sent to the printer, print data is not displayed on the following screen.

When printing on thick paper, CDs and DVDs, or roll paper, perform the following operations.

When printing on anything else, operations are now complete.

❏ Thick paper, CD or DVD

When the I light flashes, remove the thick paper,

CD or DVD, and then press the I button.

❏ Roll paper

To prevent the canceled print image and the next print image from overlapping, press the M button.

A cut line is printed, and the roll paper is fed forward.

When printing on thick paper, CDs and DVDs, or roll paper, perform the following operations.

When printing on anything else, operations are now complete.

❏ Thick paper, CD or DVD

When the I light flashes, remove the thick paper,

CD or DVD, and then press the I button.

❏ Roll paper



Canceling Printing (Control

Panel)

Canceling Printing (Mac OS X)

When the computer has finished sending data to the printer, you cannot cancel the print job from the computer. Cancel on the printer.

A

Click the printer icon in the Dock.

Note:

You cannot delete print jobs which are in the print queue on the computer. See "Canceling Printing (Windows)" or

"Canceling Printing (Mac OS X)" for information on deleting print jobs from the print queue.

When printing from the auto sheet feeder or when printing on fine art media

Press the I button.

The print job is canceled even in the middle of printing.

It may take a while before the printer returns to ready status after canceling a job.

When printing on thick paper, CD or DVD

Press the I button.



30



When the I light flashes, remove the thick paper, CD or DVD, and then press the I button.

When printing on roll paper

Press the I button.





Printable area

The printable area is shown in gray in the illustration below. Note, however, that owing to the design of the printer, print quality will drop in the areas with hatching.

The arrow in the illustration indicates the direction of the ejected paper.

c

Important:

The width of the margins may vary somewhat depending on how the paper is loaded and its elasticity.

The Printed Area for Cut Sheets

Normal printing

Borderless printing

* 2

*1 20 mm in the case of thick paper.

*2 Thick paper is not supported.

The Printed Area for Roll Paper

Normal printing Borderless printing

31



* When the print job is continuous, this is 0 mm.

Printed Area for CDs and DVDs

Note:

The supplied Epson Print CD application supports a minimum internal diameter of 18 mm and a maximum external diameter of 120 mm. When printing on CDs and DVDs, check the dimensions of the discs' printable area before selecting the internal and external diameter.

Power Saving Settings

The printer comes with an auto power off function for power saving. The printer turns off automatically if there are no errors, no print jobs being received, and no control panel or other operations being performed for more than the specified amount of time. You can choose the elapsed time before the printer is automatically turned off from 30minutes, 1h, 2h, 4h, 8h, and 12h.

Set the auto power off function in the utility.

Windows U


Mac OS X U

“Epson Printer Utility 4 Functions” on page 40

About Power Management using Power Off Timer

You can adjust the time before Power Management is applied.

Any increase will affect the printer's energy efficiency.

Please consider the environment before making any changes.

32


Using the Printer Driver(Windows)

The printer driver setting screen is displayed.

Using the Printer

Driver

(Windows)

Displaying the Settings

Screen

You can access the printer driver in the following ways:

❏ From Windows applications

U

“Printing (Windows)” on page 27

❏ From the Printer icon

Make the necessary settings. These settings become the default settings of the printer driver.

From the Start Button

Follow the steps below when specifying common settings among applications or performing printer maintenance, such as Nozzle Check or Head Cleaning.

A

Open the Printers or Printers and Faxes folder.

For Windows 8.1/Windows 8/Windows 7

Click Start (or Settings) - Control Panel, and then click View devices and printers (or Devices

and Printers

) from Hardware and Sound (or

Hardware

).

For Windows Vista

Click , Control Panel, Hardware and Sound, and then Printer.

B

Right-click your printer icon, and click Printing

preferences

.

33



Displaying Help

You can access the printer driver help in the following ways:

❏ Click Help

❏ Right-click on the item you want to check and display

Right-click on the item you want to check and display

Right-click the item, and then click Help.

Click the Help Button to Display

By displaying help, you can use the contents page or keyword search to read the help.

34



Customizing the Printer

Driver

You can save the settings or change the display items as you prefer.

Note:

You can save the settings as a file by clicking Export. You can share the settings by clicking Import to import the saved file on another computer.

Saving various settings as your

Select Settings

You can save all of the setting items in the printer driver.

A

Set each item for the Main screen and the Page

Layout

screen that you want to save as your Select

Settings.

B

Click Save/Del. in the Main or Page Layout tab.

Saving media settings

You can save the items of the Media Settings on the

Main

screen.

A

Change the Media Settings items on the Main screen.

C

Enter a name in the Name text box and click

Save

.

B

Click Custom Settings.

You can save up to 100 settings. You can choose a setting you have registered from the Select Setting list box.

35


C


Enter a name in the Name text box and click

Save

.

A

Go to the Utility tab and click Menu

Arrangement

.

You can save up to 100 settings. You can choose a setting you have registered from the Media Type list box.

Note:

You can save the settings as a file by clicking Export. You can share the settings by clicking Import to import the saved file on another computer.

B

Select Edit Item.

Rearranging display items

To display frequently used items right away, you can arrange Select Setting, Media Type, and Paper Size as follows.

❏ Hide unnecessary items.

❏ Rearrange in an order of most frequent use.

❏ Arrange in groups (folders).

C

Order or group items in the List box.

❏ You can move and order items by dragging and dropping.

❏ To add a new group (folder), click Add

Group

.

❏ To delete a group (folder), click Delete

Group

.

36



❏ Drag and drop unnecessary items to Not

Display

.

Summary of the Utility

Tab

You can perform the following maintenance functions from the printer driver's Utility tab.

Note:

When Delete Group is performed, the group

(folder) is deleted, however the items in the deleted group (folder) remain.

D

Click Save.

Nozzle Check

Print a nozzle check pattern to check if the print head nozzle is clogged. If the printed pattern is blurry or spaced out, perform head cleaning to clear the clogged nozzles.

U


Head Cleaning

Perform head cleaning if you notice banding or gaps in the print results. Head cleaning cleans the surface of the print head.

U

“Head Cleaning” on page 78

Print Head Alignment

If the print results appear grainy or out of focus, perform

Print Head Alignment. Print Head Alignment corrects print head gaps.

U

“Correcting Print Misalignment (Print Head

Alignment)” on page 80

Ink Density Optimization

Eliminates inconsistencies in ink density within the cartridges for consistent color reproduction.

U


37



EPSON Status Monitor 3

You can check the printer's status, such as the remaining ink level and error messages, from the computer's screen.

Menu Arrangement

You can arrange items by, for example, listing Select

Setting

, Media Type, and Paper Size options by frequency of use. U

“Rearranging display items” on page 36

Export or Import

You can export or import all of the printer driver settings. This function is useful when you want to make the same printer driver settings on multiple computers.

Driver Update

Visit the Epson website to check whether there is a driver newer than the currently installed version. If a new version is found, the printer driver will be updated automatically.

Monitoring Preferences

You can select the error notifications displayed on the

EPSON Status Monitor 3 screen, or register a shortcut for the Utility icon to the Taskbar.

Note:

If you select the Shortcut Icon on the Monitoring

Preferences

screen, the Utility shortcut icon is displayed on the Windows Taskbar.

By right-clicking the icon, you can display the following menu and perform maintenance functions.

EPSON Status Monitor 3 starts when the printer name is clicked from the displayed menu.

Print Queue

You can display the list of all waiting jobs.

On the Print Queue screen, you can view information on the data waiting to be printed, delete and reprint these jobs.

Printer and Option Information

You can change auto power off and the Auto Ink

Density Optimization settings.

Speed and Progress

You can set various functions for printer driver basic operations.

38



Uninstalling the printer driver

Follow the instructions below to uninstall the printer driver.

c

Important:

❏ You must log in with an Administrator

account.

❏ In Windows 7/Windows Vista, if an

Administrator password or confirmation is requested, enter the password and then continue with the operation.

A

B

Turn off the printer, and unplug the interface cable.

Go to the Control Panel and click Uninstall a

program

from the Programs category.

Note:

You can also remove the Epson Network Utility by clicking the Utility tab and selecting the Epson

Network Utility

.

Note, however, that the drivers for any other Epson printers you may be using may also access the

Epson Network Utility. Do not remove the Epson

Network Utility if you are using other Epson printers.

E

Follow the on-screen instructions to continue.

When the delete confirmation message appears, click Yes.

Restart the computer if you are reinstalling the printer driver.

C

Select Epson SC-P400 Printer Uninstall and click Uninstall/Change (or Change/Remove/

add or remove

).

D

Select the target printer icon, and then click OK.

39


Using the Printer Driver(Mac OS X)

Using the Printer

Driver

(Mac OS X)

Using Epson Printer Utility

4

You can perform maintenance tasks such as Nozzle

Check or Head Cleaning by using Epson Printer Utility

4. This utility is installed automatically when you install the printer driver.

Displaying the Settings

Screen

The display method of the printer driver setting screen may differ depending on the application or the OS version.

U

“Printing (Mac OS X)” on page 28

Displaying Help

Click in the printer driver setting screen to display

Help.

Starting Epson Printer Utility 4

A

B

Click the Apple Menu - System Preferences -

Print & Scan

(or Print & Fax).

Select the printer, and then click Options &

Supplies

- Utility - Open Printer Utility.

Epson Printer Utility 4 Functions

You can perform the following maintenance functions from Epson Printer Utility 4.

40



EPSON Status Monitor

You can check the printer's status, such as the remaining ink level and error messages, from the computer's screen.

U


Nozzle Check

Print a nozzle check pattern to check if the print head nozzle is clogged. If the printed pattern is blurry or spaced out, perform head cleaning to clear the clogged nozzles.

U


Head Cleaning

Perform head cleaning if you notice banding or gaps in the print results. Head cleaning cleans the surface of the print head to improve the print quality.

U


Print Head Alignment


Print Head Alignment. Print Head Alignment corrects print head gaps.

U



Printer and Option Information

You can change auto power off and the Auto Ink

Density Optimization settings.

U

“Power Saving Settings” on page 32

U




41



Uninstalling the printer driver

Uninstall the target printer driver before re-installing or updating the printer driver.

Use the "Uninstaller" to uninstall the printer driver.

Acquiring the "Uninstaller"

Download the "Uninstaller" from the Epson website.

http://www.epson.com/

Uninstalling

When acquiring the "Uninstaller", check the procedure for uninstalling provided on the website.

42


Printing Varieties


Example of Adobe Photoshop CS5

Open the Print screen.

Select Color Management and then Document.

Select Printer Manages Colors as the Color

Handling

setting, and then click Print.

Auto Correct Color and

Print Photos

(PhotoEnhance)

The printer driver for this printer comes with the Epson proprietary function PhotoEnhance that makes the most efficient use of the color reproduction area, corrects image data to improve colors before printing.

By using PhotoEnhance, you can correct photo colors to match the subject types such as people, scenery, or night view. You can print color data in sepia or black and white. Colors are automatically corrected simply by selecting the print mode.

Note:

It is recommended that you use images with a color space of sRGB.

Making Settings in Windows

A

When using applications featuring a color management function, specify how to adjust colors from these applications.

When using applications without a color management function, start from step 2.

Depending on the type of the application, make the settings following the table below.

Applications Color Management

Settings

Printer Manages Colors Adobe Photoshop

CS3 or later

Adobe Photoshop

Lightroom 1 or later

Adobe Photoshop

Elements 6 or later

Other applications No Color Management

B

Display the Main screen in the printer driver, select PhotoEnhance for Mode, and click

Advanced

.

U


Note:

For information on the operating systems supported by each application, visit the distributor's website.

43



C

On the PhotoEnhance screen, you can set effects to apply to the print data.

See the printer driver help for more details on each item.



Handling


D

Check other settings and start printing.

Note:

If you want to keep PhotoEnhance enabled in the

Mode

setting, display the printer driver's settings screen from the printer icon, and then make settings.

U

“From the Start Button” on page 33

B

Display the Print dialog, select Color Matching, and click EPSON Color Controls.

U


Making Settings for Mac OS X

A




Settings


CS3 or later

Adobe Photoshop


Adobe Photoshop

Elements 6 or later




Note:

When using Adobe Photoshop CS3 or later, Adobe

Photoshop Lightroom 1 or later, or Adobe

Photoshop Elements 6 or later, make sure you perform step 1, otherwise you cannot select EPSON

Color Controls

.

44



C

Select Print Settings from the list, select

PhotoEnhance

for Color Settings, and click

Advanced Color Settings

.

D

Choose the effects that will be applied to the print data in the Advanced Color Settings screen.


E


Correct color and print

The printer driver automatically and internally corrects colors to match the color space. You can select from the following color correction modes.

❏ EPSON Standard (sRGB)

Optimizes the sRGB space and corrects the color.

❏ Adobe RGB

Optimizes the Adobe RGB space and corrects the color.

❏ EPSON Vivid

Processes colors to produce standard hues.

Note that if you click Advanced when one of the above color processing options is selected, you can fine-tune

Gamma, Brightness, Contrast, Saturation, and color balance for the selected option.

Use this option when the application in use does not have a color correction function.


A





Settings


CS3 or later

Adobe Photoshop


Adobe Photoshop

Elements 6 or later


Note:



45






Handling


C

If you opted to display the Color Controls screen in Step 2, adjust settings as desired.


B

Display the printer driver Main tab and select

EPSON Standard (sRGB)

, Adobe RGB, or

EPSON Vivid

for Mode.

U


To adjust settings manually, click Advanced to display Color Controls.

Note:

You can adjust the correction value by checking the sample image on the left side of the screen. You can also use the color circle to fine-tune the color balance.

D



A



Set color management to Printer Manages

Colors

for the following applications.

Adobe Photoshop CS3 or later

Adobe Photoshop Elements 6 or later

Adobe Photoshop Lightroom 1 or later

In other applications, set No Color

Management

.

Note:




46





Handling


D

Display the Advanced Color Settings screen for color correction.

Select Print Settings from the list, and select

EPSON Standard (sRGB)

, EPSON Vivid, or

Adobe RGB

for Color Controls under Color

Settings

. When adjusting the parameters manually, click Advanced Color Settings.

B

Display the Print screen.

U


C

Select Color Matching from the list, and then click EPSON Color Controls.

E

Make the necessary settings.


Note:

When using the following applications, make sure you perform step 1, otherwise you cannot select

EPSON Color Controls

.

❏ Adobe Photoshop CS3 or later

❏ Adobe Photoshop Lightroom 1 or later

❏ Adobe Photoshop Elements 6 or later

F


47



Borderless printing

You can print your data without margins on the paper.

The types of borderless printing you can choose vary as shown below depending on the media type.

Cut sheets: No margins for all edges

Roll paper: No margins for the left and right

When performing left and right borderless printing, margins appear on the top and bottom of the paper.

Values for top and bottom margins U “Printable area” on page 31

Borderless printing is not available for poster board or

CDs and DVDs.

Types of Borderless Printing

Methods

Two options are available for borderless printing: Auto

Expand and Retain Size.

Choose either option when printing on cut sheets.

Settings for roll paper are automatically adjusted as follows.

❏ Roll paper: Auto Expand

❏ Roll paper (banner): Retain Size (Windows only)

Auto Expand

The printer driver enlarges the print data to a size slightly larger than the paper size and prints the enlarged image. The sections which are beyond the paper edges are not printed; therefore, resulting in borderless printing.

Use settings such as Page Layout in the applications to set the size of the image data as follows.

❏ Match the paper size and page setting for the print data.

❏ If the application has margin settings, set the margins to 0 mm.

❏ Make the image data as large as the paper size.

Retain Size

Create the print data larger than the paper size in the applications to produce borderless output. The printer driver does not enlarge the image data. Use settings such as Page Layout in the applications to set the size of the image data as follows.

❏ When printing on cut sheets, create print data that is larger than the actual paper size by 5 mm (10 mm in total) at the top, bottom, left, and right so that it extends slightly over the paper size.

❏ When printing on roll paper, create print data that is larger than the actual paper size by 5 mm (10 mm in total) at the left and right so that it extends slightly over the paper size.

❏ If the application has margin settings, set the margins to 0 mm.

❏ Make the image data as large as the paper size.

❏ There is no need to increase the top and bottom sizes for roll paper.

Select this setting if you want to avoid image enlargement by the printer driver.

Cut sheet

48



Roll paper

Setting Procedures for Printing


A

When the printer driver's Main screen is displayed, you can configure various settings required for printing such as Media Type,

Source

, Size, and Paper Size.

U


Supported Media Sizes for

Borderless Printing

The following media sizes are supported for borderless printing.

Supported paper sizes

A4 (210 x 297 mm)

A3 (297 x 420 mm)

A3+ (329 x 483 mm)

Letter (8½ x 11 in.)

28 x 43 cm (11 x 17 in.)

100 x 148 mm

9 x 13 cm (3.5 x 5 in.)

10 x 15 cm (4 x 6 in.)

13 x 18 cm (5 x 7 in.)

13 x 20 cm (5 x 8 in.)

16:9 wide size (102 x 181 mm)

20 x 25 cm (8 x 10 in.)

254 x 305 mm (10 x 12 in.)

279 x 356 mm (11 x 14 in.)

30 x 30 cm (12 x 12 in.)

A4 roll paper (210 mm wide)

A3+ roll paper (329 mm wide)

B

Select Borderless, and then click Expansion.

You can not choose the expansion amount when

Roll Paper

or Roll Paper (Banner) is selected for

Source

.

Depending on the media type, the print quality may decline or borderless printing cannot be selected.

U


49



C

Select Auto Expand or Retain Size as the

Method of Enlargement

. If you select Auto

Expand

, set how much of the image goes beyond the edge of the paper as shown below.

Max

Mid

Min

Sizes larger than A4:

Approximately 3 mm past the top,

4.5 mm past the bottom, and 3.5 mm past the left and right edges

A4 or smaller (excluding 100 x 148 mm, 9 x 13 cm/3.5 x 5 in., 10 x 15 cm/

4 x 6 in.):


4mm past the bottom, and 2.5mm

past the left and right edges

100 x 148 mm, 9 x 13 cm/3.5 x 5 in., 10 x 15 cm/4 x 6 in.:

Approximately 1.3mm past the top,

2.5mm past the bottom, and 2.5mm


½ of Max

¼ of Max

XXXX (Sheet Feeder - Borderless (Auto

Expand))

XXXX (Sheet Feeder - Borderless (Retain Size))

XXXX (Roll Paper - Borderless)

XXXX (Re.-FineArt-Borderless, Auto Expand)

XXXX (Re.-FineArt-Borderless, Retain Size)

Where XXXX is the actual paper size, such as A4.

If items on the Page Setup screen are not displayed on the Print screen due to the application being used, display the Page Setup screen and then make settings.

Note:

Choosing Mid or Min decreases the image enlargement ratio. As a result, margins may appear at the edges of the paper depending on the paper and printing environment.

D



A

Open the Print screen and select the paper size from the Paper Size option, and then select a borderless printing method.

U


The selections for borderless printing methods are displayed as shown below.

B

If Auto Expand is selected for Paper Size, set how much of the image goes beyond the edge of the paper in the Expansion screen.

Select Page Layout Settings from the list. The following shows how much the image will be larger than the paper edges.

Max

Mid

Min

Sizes larger than A4:



A4 or smaller (excluding 100 x 148 mm, 9 x 13 cm/3.5 x 5 in., 10 x 15 cm/

4 x 6 in.):


4mm past the bottom, and 2.5mm


100 x 148 mm, 9 x 13 cm/3.5 x 5 in., 10 x 15 cm/4 x 6 in.:

Approximately 1.3 mm past the top,


½ of Max

½ of Max

50



You cannot choose the expansion amount when

Roll Paper is selected for Paper Size.

Enlarged/Reduced

Printing

You can enlarge or reduce the size of your data. There are three setting methods.

❏ Fit to Page printing

Automatically enlarges or reduces the image to fit the paper.

Note:

Choosing Mid or Min decreases the image enlargement ratio. As a result, margins may appear at the edges of the paper depending on the paper and printing environment.

C

Select Print Settings from the list, and then set the Media Type.

❏ Fit to Roll Paper Width (Windows only)

Automatically enlarges or reduces the image to fit the width of the roll paper.

D


❏ Custom settings

You can specify the enlargement or reduction ratio.

Use this method for a non-standard paper size.

51



Fit to Page/Scale to fit paper size


A

When the printer driver's Page Layout screen is displayed, set the same paper size as the data's paper size in Page Size or Paper Size.

U



A

Open the Print screen, select Paper Handling from the list, and then check Scale to fit paper

size

.

U


B

Select the size of the paper loaded in the printer from the Output Paper list.

Fit to Page

is selected for Reduce/Enlarge.

B

Select the size of the paper loaded in the printer as the Destination Paper Size.

Note:

When performing enlarged printing, clear the

Scale down only

check box.

C


C


52



Fit to Roll Paper Width

(Windows only)

A

Display the printer driver Main tab and select

Roll Paper

for Source.

U


B

Display the Page Layout tab and choose a Page

Size

that matches the page size used in the document size.

D

Select the width of the roll paper loaded in the printer from the Roll Width list.

C

Select Reduce/Enlarge and click Fit to Roll

Paper Width

.

E


Custom Scale Setting


A

When the printer driver's Page Layout screen is displayed, set the same paper size as the data's paper size in Page Size or Paper Size.

U


B

C

Select the Output Paper option that matches the size of paper loaded in the printer.

Select Reduce/Enlarge, click Custom, and then set the Scale to value.

Enter a value directly or click the arrows to the right of the scale box to set the value.

53



Select the scale within a range of 10 to 650 %.

B

Enter the scale.

D



A

When the Print screen is displayed, select the size of the paper loaded in the printer from the Paper

Size

list.


U


C


54



Multi-Page Printing

You can print multiple pages of your document on one sheet of paper.

If you print continuous data prepared at A4 size, it is printed as shown below.


A

When the printer driver's Page Layout screen is displayed, select the Multi-Page check box, select

N-up

, and then click Settings.

U


Note:

❏ In Windows, you cannot use the Multi-Page

printing function when performing borderless printing.

❏ In Windows, you can use the reduce/enlarge

function (Fit to Page) to print the data on different sizes of paper.

U

“Enlarged/Reduced Printing” on page 51

B

In the Print Layout screen, specify the number of pages per sheet and the page order.

If the Print page frames check box is selected, page frames are printed on each page.

C


55




A

When the Print screen is displayed, select Layout from the list, and then specify the number of pages per sheet and so on.

U


Manual Double-Sided

Printing

(Windows only)

You can easily print on both sides of the paper by printing out all even numbered pages and then flipping those pages over and reloading them manually to print the odd numbered pages.

Note:

You can print frames around arranged pages using the Border function.

B


Cautions when Performing

Double-Sided Printing

When performing double-sided printing, note the following points.

❏ Use paper that supports double-sided printing.

❏ Depending on the paper type and the print data, ink may seep through to the back side of the paper.

❏ Double-sided printing is supported with the auto sheet feeder only.

❏ Performing successive double-sided print jobs can soil the inside of the printer with ink. If the printed paper is soiled by ink on the roller, clean the printer.

Note:

You can save even more paper by combining this printing method with printing multiple pages on a single page.

U

“Multi-Page Printing” on page 55


A

Load paper in the auto sheet feeder.

U


B

When the printer driver's Page Layout screen is displayed, select Double-Sided Printing.

When Roll Paper is selected as the Source setting, you cannot select Double-Sided

Printing

. In this case, set the Source first from the Main screen.

56



U


Note:

❏ You can set the Binding Edge and Binding

Margin

by clicking on Margins. Depending on the application, the specified binding margin and the actual print result may differ.

Poster Printing (Enlarge to cover several sheets and print - Windows only)

The poster printing function automatically enlarges and divides the print data. You can join the printed sheets to create a large poster or calendar. Poster printing is available up to 16-fold (four sheets by four sheets) of normal printing size. There are two ways to print posters.

❏ Borderless poster printing

This automatically enlarges and divides the print data and prints without margins. You can make a poster just by joining the output paper together. To perform borderless printing, the data is expanded so that it extends slightly over the paper size.

Enlarged areas that exceed the paper are not printed. Therefore, the image may misalign at the joins. To join the pages precisely, perform the following poster printing with margins.

❏ Select Folded Booklet to print out as a booklet.

In the example figure shown below, the pages that appear on the inside when the page is folded in two (pages 2, 3, 6, 7, 10, 11) are printed first.

❏ Poster printing with margins

This automatically enlarges and divides the print data and prints with margins. You need to cut the margins and then join the output paper together to make a poster. Although the final size is slightly smaller since you have to cut off the margins, the image joins fit precisely.

C

D


When the odd pages have finished printing and the on-screen guide appears, reload the paper as instructed, and then click Resume.

57




A

Prepare the print data using applications.

The printer driver automatically enlarges the image data when printing.

B

When the printer driver's Page Layout screen is displayed, select the Multi-Page check box, select

Poster

, and then click Settings.

U


D

Select borderless poster printing or poster printing with margins, and then select any pages that you do not want to print.

When borderless is selected:

Select Borderless Poster Print.

C

In the Poster Settings screen, select the number of pages you want in the poster.

Note:

If Borderless Poster Print is grayed out, the selected paper or the size does not support borderless printing.

U

“Supported Media Sizes for Borderless

Printing” on page 49

U

“Supported Media” on page 97

When with margins is selected:

Clear Borderless Poster Print.

58



Note:

Regarding the size after joining together:

When Borderless Poster Print is cleared and printing with margins is selected, the Print Cutting

Guides

items are displayed.

The finished size is the same whether or not Trim

Lines

is selected. However, if Overlapping

Alignment Marks

is selected, the finished size is smaller with an overlap.

E


Joining the output paper together

The steps for joining the output paper together differ between borderless poster printing and poster printing with margins.

Borderless poster printing

This section describes how to join four printed pages together. Check and match the printed pages, and join them in the order indicated below using an adhesive tape on the back of the sheets.

59



Poster printing with margins

When you select Overlapping Alignment Marks, the following marks are printed on the paper. See the procedures below to join the four printed pages together using the alignment marks.

B

Lay the upper left sheet on top of upper right sheet. Lineup the X marks as shown in the illustration below, and temporarily fasten them using an adhesive tape on the back.

C

While two pages are overlapping, cut them along the alignment mark (vertical red line).

D

Join the left and right sheets together.

Use an adhesive tape to stick the backs of the sheets together.

The following describes how to join four printed pages together.

A

Cut the upper left sheet along the alignment mark (vertical blue line).

E

F

Repeat steps 1 to 4 for the lower sheets.

Cut the bottom of the upper sheets along the alignment marks (horizontal blue line).

Note:

The alignment marks are black for black-and-white printing.

60



G

Lay the upper sheet on top of the lower sheet.

Lineup the X marks as shown in the illustration below, and temporarily fasten them using an adhesive tape on the back.

J

After joining all of the sheets together, cut the margins along the outer guide lines.

H

While two pages are overlapping, cut them along the alignment marks (horizontal red line).

I

Join the upper and lower sheets together.

Use an adhesive tape to stick the backs of the sheets together.

61



User-defined Paper Sizes/

Custom Paper Sizes

You can also print on paper sizes that are not already available in the printer driver. User-defined paper sizes that have created and saved as described below can be selected using the application page setup option. If your application supports creating user defined sizes, follow the steps below to select the same size that was created in the application, and then print.

Front manual feed (poster board)

Width Windows: 203.2 to 329 mm

Mac OS X: 89 to 329 mm

Length

* Windows: 254 to 15,000 mm

Mac OS X: 55 to 15,240 mm

Roll paper

Width 89 to 329 mm

Length



* The paper length can be longer if the application supports banner printing. However, the actual print size depends on the application, the paper size loaded in the printer, and the computer environment.


A

When the printer driver's Main screen is displayed, click User Defined.

U


c

Important:

❏ Although the printer driver allows you to

choose paper sizes larger than the size that can be loaded into the printer, they may not print correctly.

See the following for information on the paper sizes supported by this printer.

U

“Supported Media” on page 97

❏ The available output size is limited depending

on the application.

The printer driver supports the following paper sizes.

Auto sheet feeder

Width 89 to 329 mm

Length



Rear manual feed (fine art media)

Width Windows: 210 to 329 mm

Mac OS X: 89 to 329 mm

Length

* Windows: 279.4 to 15,000 mm


B

In the User Defined Paper Size screen, set the paper size you want to use, and then click Save.

❏ You can enter up to 24 single-byte characters for the Paper Size Name.

❏ The length and width values for a pre-defined size close to the desired custom size can be displayed by selecting the appropriate option in the Base Paper Size menu.

62



❏ If the length and width ratio is the same as a defined paper size, select the defined paper size from Fix Aspect Ratio and select either

Landscape

or Portrait for the Base. In this case, you can only adjust either the paper width or paper height.

B

Click +, and then enter the paper size name.

C

Enter the Width and Height for the Paper Size, and enter the margins, and then click OK.

You can set the page size and printer margins depending on the printing method.

Note:

❏ To change the paper size you saved, select the

paper size name from the list on the left.

❏ To delete the user-defined size you saved, select

the paper size name from the list on the left, and then click Delete.

❏ You can save up to 100 paper sizes.

C

Click OK.

You can now select the new paper size from the

Paper Size

or Page Size menu in the Main tab.

You can now print as normal.


A

When the Print screen is displayed, select

Manage Custom Sizes

from the Paper Size list.


U


Note:

❏ To change the contents that you saved, select

the paper size name from the list on the left of the Custom Paper Sizes screen.

❏ To duplicate the user-defined size you saved,

select the paper size name from the list on the left of the Custom Paper Sizes screen, and then click Duplicate.

❏ To delete the user-defined size you saved, select

the paper size name from the list on the left of the Custom Paper Sizes screen, and then click

-

.

❏ The custom paper size setting differs

depending on the operating system version.

See your operating system's documentation for details.

D

Click OK.

You can select the paper size you saved from the

Paper Size pop-up menu.

E

Open the Paper Size menu and select the paper size saved using the Custom Paper Size dialog.

63



F

Select Print Settings and choose a paper source in the Page Setup menu.

The paper sources available depend on the custom page size.

You can now print as normal.

Banner printing (on roll paper)

You can print banners and panoramic pictures if you create and set print data for banner printing in your application.

There are two ways to print a banner.

Printer Driver Source

Roll paper

Supported Applications

Document preparation software, image editing software, and so on

*

Roll paper (Banner) Applications that support banner printing

* Create print data at a size supported by the given application while maintaining the printing length and width ratio.

The printer driver supports the following print sizes.

Available Media Sizes

Width 89 to 329 mm

Length

* Windows: Max. 15,000 mm

Mac OS X: Max. 15,240 mm

* The paper length can be longer if the application supports banner printing. However, the actual print size depends on the application, the paper size loaded in the printer, and the computer environment.

64




A

In the printer driver's Main screen, select Media

Type

.

U


B

Select Roll Paper or Roll Paper (Banner) from the Source list.

C

Select an option for Size that corresponds to the size of the document created in the application.

Select User Defined Paper Size to specify a non-standard paper size.

U

“User-defined Paper Sizes/Custom Paper

Sizes” on page 62

Note:

If you are printing from applications that support banner printing, you do not need to set User

Defined Paper Size

if you select Roll Paper

(Banner)

as the Source.

D

Scale the output as desired.

U

“Enlarged/Reduced Printing” on page 51

Note:

If you are printing from applications that support banner printing, you do not need to adjust the scale if you select Roll Paper (Banner) as the Source.

E

Make sure the Optimize Enlargement check box is selected.

Note:

❏ You can only use Roll Paper (Banner) when

printing from applications that support banner printing.

❏ Selecting Roll Paper (Banner) sets the top and

bottom margins of the paper to 0 mm.

F


65




A

When the Print screen is displayed, select the size of the data created with the application in Paper

Size

.


U


Layout Manager

(Windows only)

The Layout Manager function allows you to place multiple pieces of print data created in different applications on the paper freely and print them at once.

You can create a poster or display material by placing multiple pieces of print data where you like. Also,

Layout Manager allows you to use paper effectively.

B


The following is a layout example.

Placing multiple data items

66


Placing the same data



A

B

C

Check that the printer is connected and ready to print.

Open the file you want to print in your application.

Select Layout Manager in the Main tab of the printer driver and choose an option for Size that matches the size of the document created in the application.

U


Placing data freely

Placing data on roll paper

67

Note:

The option selected for Size is the size used in the

Layout Manager

. The actual printing paper size is set in the screen in step 7.

D

Click OK. When printing with an application, the Layout Manager screen opens.

The print data is not printed, but one page is placed on the paper of the Layout Manager screen as one object.

E

Leave the Layout Manager screen open and repeat steps 2 to 4 to arrange the next pieces of data.

The objects are added to the Layout Manager screen.



F

Arrange the objects on the Layout Manager screen.

You can drag objects to move and resize them, use tool buttons and the Object menu to align and rotate objects on the Layout Manager screen.

You can resize and replace whole objects in the

Preference or Arrangement Settings screens.

See the Layout Manager screen help for more details on each function.

G

Click File - Properties, and make print settings on the printer driver screen.

Saving and Calling Layout

Manager Settings

You can save the Layout Manager screen arrangement and setting contents to a file. If you need to close your application in the middle of a job, you can save it to a file and then open it later to continue your work.

Saving

A

B

C

On the Layout Manager screen, click File menu and then Save as.

Enter the file name, select the location, and then click Save.

Close the Layout Manager screen.

Opening saved files

A

Right-click the utility icon ( ) in the Windows taskbar and select Layout Manager from the menu that appears.

The Layout Manager screen is displayed.

If the utility icon does not appear in the Windows taskbar U


B

C

On the Layout Manager screen, click File menu and then Open.

Select the location and open the required file.

Set Media Type, Source, Size (Page Size for roll paper), and so on.

H

Click the File menu on the Layout Manager screen, and then click Print.

Printing starts.

68



Printing from a Smart

Device

Using Epson iPrint

Epson iPrint is an application that allows you to print photos, websites, documents, and so on from smart devices such as smartphones and tablets.

Using Epson iPrint

Start Epson iPrint on your smart device, and then select the item you want to use on the following home screen.

The following screen may be changed without prior notice.

You can install Epson iPrint on a smart device from the following URL or QR code.

http://ipr.to/d

69

A

B

C

The home screen displayed when the app starts.

Displays the printer settings, FAQ, and so on.

Displays the Select Printer and Settings screens.

Once you have selected the printer, you do not need to select it again.



D

E

F

G

Select the item you want to print, such as photos, documents, or websites.

Displays the screen where you can make print settings such as the paper size and paper type.

Displays the selected photo or document.

Starts printing.

Note:

❏ From the Epson iPrint home screen, you can install a

variety of apps such as Epson Creative Print.

❏ When printing from the Document menu in iOS on

iPhones, iPads, and iPod touches, send the document using the iTunes file sharing function before you start Epson iPrint.

70


Color Management Printing

Color Management

Printing

About Color Management

Even when using the same image data, the original image and the displayed image may look different, and the printed results may look different to the image you see on the display. This occurs due to the difference in characteristics when input devices such as scanners and digital cameras capture colors as electronic data, and when output devices such as display screens and printers reproduce colors from the color data. The color management system is a means to adjust differences in color conversion characteristics among input and output devices. As well as applications for image processing, each operating system is equipped with a color management system, such as ICM for Windows and ColorSync for Mac OS X. Windows has ICM, and

Mac OS X has ColorSync as the color management system.

In a color management system, a color definition file called a "Profile" is used to perform color matching between devices. (This file is also called an ICC profile.)

The profile of an input device is called an input profile

(or source profile), and of an output device, such as a printer, is called a printer profile (or output profile). A profile is prepared for each media type in this printer's driver.

The color conversion areas by the input device and the color reproduction area by the output device differ. As a result, there are color areas that do not match even when performing color matching using a profile. In addition to specifying profiles, the color management system also specifies conversion conditions for areas where color matching failed as “intent”. The name and type of intent vary depending on the color management system you are using.

Color Management Print

Settings

You can perform color management printing using this printer's printer driver in the following two ways.

Choose the best method according to the application you are using, the operating system environment, the aim of the print out and so on.

Setting color management with the applications

This method is for printing from applications that support color management. All color management processes are carried out by the application's color management system. This method is useful when you want to obtain the same color management print results using a common application among different operating system environments.

U

“Setting color management with the applications” on page 72

Setting color management with the printer driver

The printer driver uses the operating system's color management system and carries out all color management processes. You can make color management settings in the printer driver using the following two methods.

❏ Host ICM (Windows)/ColorSync (Mac OS X)

Set when printing from applications that support color management. This is effective in producing similar print results from different applications under the same operating systems.

U

“Color management printing by Host ICM

(Windows)” on page 73

U

“Color management printing by ColorSync

(Mac OS X)” on page 74

❏ Driver ICM (Windows only)

This allows you to perform color management printing from applications that do not support color management.

U

“Color management printing by Driver

ICM(Windows only)” on page 75

You cannot match the colors on the printed results and display by color management between the input device and the printer. To match both colors, you need to perform color management between the input device and the display as well.

71



Setting profiles

Settings for the input profile, printer profile, and intent

(matching method) vary between three types of color management printing since their color management engines are used differently. This is because color management usage differs between the engines. Make settings in the printer driver or application as described in the following table.

Driver ICM

Windows)

Host ICM

Windows)

ColorSync

(Mac OS X)

Applications

Input profile settings

Printer

Driver

Applicatio ns

Applicatio ns

Applicatio ns

Printer profile settings

Printer

Driver

Printer

Driver

Printer

Driver

Applicatio ns

Intent settings

Printer

Driver

Printer

Driver

Applicatio ns

Applicatio ns

Printer profiles for each paper type that is needed when performing color management are installed with the printer's printer driver.

You can select the profile from the printer driver's settings screen.

U

“Color management printing by Driver

ICM(Windows only)” on page 75

U

“Color management printing by Host ICM

(Windows)” on page 73

U

“Color management printing by ColorSync (Mac

OS X)” on page 74

U

“Setting color management with the applications” on page 72

Setting color management with the applications

Setting color management with the applications Print using applications with a color management function.

Make the color management settings in the application and disable the printer driver's color adjustment function.

A

Make color management settings in the applications.




Select Photoshop Manages Colors as the Color

Handling

setting, select the Printer Profile and the Rendering Intent, and then click Print.

B

Display the printer driver's settings screen

(Windows) or Print screen (Mac OS X).

Make printer driver settings.

For Windows

U


For Mac OS X

U


72



C

Set color management to off.

For Windows

Select Off (No Color Adjustment) for Mode on the Main screen.

Setting color management with the printer driver

Note:

In Windows 7 and Windows Vista, Off (No Color

Adjustment)

is selected automatically.

For Mac OS X

Select Print Settings from the list, and then select

Off (No Color Adjustment)

as the Color

Settings

setting.

Color management printing by

Host ICM (Windows)

Use image data in which an input profile has been embedded. Also, the application must support ICM.

A

Make the settings for color adjustment using the application.



Settings


CS3 or later

Adobe Photoshop


Adobe Photoshop

Elements 6 or later


Note:




D


73





Handling


To change the profile, select Show all profiles at the bottom.


B

Select ICM for Mode in the printer driver Main tab, and then click Advanced.

U


D



ColorSync (Mac OS X)

Use image data in which an input profile has been embedded. Also, the application must support

ColorSync.

Note:

Depending on the application, color management printing by ColorSync may not be supported.

A

B

Disable the color management functions in the application.

Display the Print screen.

U


C

Select Color Matching from the list, and then click ColorSync.

C

Select Host ICM.

When Epson special media is selected from

Media Type

in the Main screen, the printer profile corresponding to the media type is automatically selected and displayed in the

Printer Profile Description

box.

74



D



Driver ICM

(Windows only)

The printer driver uses its own printer profiles to perform color management. You can use the following two color correction methods.

❏ Driver ICM (Basic)

Specify one type of profile and intent for processing the entire image data.

❏ Driver ICM (Advanced)

The printer driver distinguishes the image data into the Image, Graphics, and Text areas. Specify three types of profiles and intents for processing each area.

When using applications featuring a color management function

Make the settings for color processing using the application before making printer driver settings.


Applications

Adobe Photoshop CS3 or later

Adobe Photoshop


Adobe Photoshop

Elements 6 or later

Other applications

Color Management

Settings

Printer Manages Colors

No Color Management

Select Color Management and then Document. Select

Printer Manages Colors

as the Color Handling setting, and then click Print.

A

Select ICM for Mode in the printer driver Main tab, and then click Advanced.

U


Note:




B

From ICM Mode in the ICM screen, select

Driver ICM (Basic)

or Driver ICM

(Advanced)

.

If you select Driver ICM (Advanced), you can specify the profiles and intent for each image such as photos, graphics, and text data.

Intent

Saturation

Explanation

Keeps the current saturation unchanged and converts the data.

75



Intent

Perceptual

Relative

Colorimetric

Absolute

Colorimetric

Explanation

Converts the data so that a more visually natural image is produced. This feature is used when a wider gamut of color is used for image data.

Converts the data so that a set of color gamut and white point (or color temperature) coordinates in the original data match their corresponding print coordinates. This feature is used for many types of color matching.

Assigns absolute color gamut coordinates to the original and print data and converts the data.

Therefore, color tone adjustment is not performed on any white point (or color temperature) for the original or print data. This feature is used for special purposes such as logo color printing.

C


76


Maintenance

Maintenance

Adjusting the Print Head

You need to adjust the print head if white lines appear in your print outs or if you notice the print quality has declined. You can perform the following printer maintenance functions for maintaining the print head in good condition to ensure the best print quality.

Carry out appropriate maintenance depending on the print results and situation.

Checking for clogged nozzles

This function checks for clogged nozzles in the print head. If the print head nozzles are clogged, print results may include banding or unusual colors. Should you notice such phenomena, check for clogged nozzles and perform head cleaning if clogged nozzles are found.

U


Head Cleaning

Perform head cleaning if you notice banding or gaps in the print results. Head cleaning cleans the surface of the print head to improve the print quality.

U




U


Adjusting the print head position (Print Head

Alignment)


Print Head Alignment. The Print Head Alignment function corrects print misalignments.

U



If the check pattern appears faint or contain gaps, the nozzles are clogged. Perform head cleaning to clear any clogged nozzles.

Nozzle checks can be performed using either of the following methods. Load plain A4 paper in the auto sheet feeder. This feature is not available for other feeding methods.

❏ From the computer

❏ From the control panel

From the computer

Explanations in this section use the Windows printer driver as an example.

Use Epson Printer Utility 4 for Mac OS X.

U

“Using Epson Printer Utility 4” on page 40

A

Place regular A4 paper in the auto sheet feeder.

U


B

Click Nozzle Check from the Utility tab in the printer driver's Properties (or Print Settings) screen.

Follow the on-screen instructions.

Checking for clogged nozzles

Print a nozzle check pattern to check if the print head nozzle is clogged.

From the control panel

A

Place regular A4 paper in the auto sheet feeder.

U


77


Maintenance

B

C

Turn the printer off.

Press the P button while pressing the I button.

The printer will turn on and print a nozzle check pattern.

D

Check the results.

Example of clean nozzles

There are no gaps in the nozzle check pattern.

Example of clogged nozzles

If any segments are missing in the nozzle check pattern, perform head cleaning.

❏ If the nozzles are still clogged after you have performed around four cycles of nozzle checks and head cleaning, turn the printer off, wait for at least six hours, and perform a nozzle check and head cleaning again. Leaving the cartridges undisturbed for a period of time may allow the ink that is causing the clog to dissolve.

If the nozzles are still clogged, contact your dealer or

Epson Support.

Performing head cleaning

Head cleaning can be performed using either of the following methods.

❏ From the computer

❏ From the control panel

From the computer


Use Epson Printer Utility 4 for Mac OS X.

U


A

Click Head Cleaning from the Utility tab in the printer driver's Properties (or Print Settings) screen.

Head Cleaning

Notes on head cleaning

Note the following points when performing head cleaning.

❏ Clean the print head only if print quality declines; for example, if the printout is blurry or the color is incorrect or missing.

❏ Head cleaning uses ink from all ink cartridges. Even if you are using only black inks for black and white printing, color inks are also consumed.

B


Head cleaning takes about three minutes.

From the control panel

Press the H button for three seconds or more to start head cleaning. The process takes about three minutes.

78


Maintenance


Eliminates inconsistencies in ink density within the cartridges for consistent color reproduction. The print head is moved left and right to uniform the ink density.

This operation does not consume ink.

By default, the function that periodically performs this operation automatically (Auto Ink Density

Optimization) is set to On. We normally recommend that this setting is left as On.

See the following when changing Auto Ink Density

Optimization settings.

U

“Adjusting Auto Ink Density Optimization

Settings” on page 79

If Off is selected for Auto Ink Density Optimization, perform Ink Density Optimization once a week.

U

“Performing Ink Density Optimization” on page 79

Adjusting Auto Ink Density

Optimization Settings


Use EPSON Printer Utility 4 for Mac OS X.

U


A

Click Printer and Option Information from the

Utility

tab in the printer driver's Properties (or

Print Settings

) screen.

B

Select On or Off for Auto Ink Density

Optimization

.

C

Click OK to close the dialog.

Performing Ink Density Optimization



U


A

Click Ink Density Optimization in the Utility tab of the printer driver Properties (or Print

Settings

) dialog.

79

B


Ink Density Optimization takes 30 seconds.

Do not open the printer cover or the front manual feed tray while the P light is flashing

(while the printer is operating).


Maintenance

Correcting Print Misalignment

(Print Head Alignment)

Because there is a small distance between the print head and paper, misalignment may occur due to humidity or temperature, the inertial force of the print head's movements, or by moving the print head bidirectionally. As a result, print results may appear grainy or out of focus. When this happens, perform

Print Head Alignment to correct the print misalignment.

This operation is performed from the computer.



U


A

Load A4-size EPSON Photo Quality Inkjet Paper into the auto sheet feeder.

U


B

Click Print Head Alignment from the Utility tab in the printer driver's Properties (or Print

Settings

) screen.


Replacing Ink Cartridges

Ink color

Photo Black (PK)

Cyan (C)

Magenta (M)

Yellow (Y)

Red (R)

Matte Black (MK)

Orange (OR)

Gloss Optimizer (GO)

SC-P405

Ink color

Photo Black (PK)

Cyan (C)

Magenta (M)

Yellow (Y)

Red (R)

Matte Black (MK)

Orange (OR)


SC-P407

Ink color

Photo Black (PK)

Cyan (C)

Ink Cartridge Product Numbers

The following ink cartridges can be used with this printer. (As of May 2015)

For the latest information, see the Epson Web site.

SC-P400

Product number

T3241

T3242

T3243

T3244

T3247

T3248

T3249

T3240

Product number

T3121

T3122

T3123

T3124

T3127

T3128

T3129

T3120

Product number

T3271

T3272

80


Maintenance

Ink color

Magenta (M)

Yellow (Y)

Red (R)

Matte Black (MK)

Orange (OR)


SC-P408

Ink color

Photo Black (PK)

Cyan (C)

Magenta (M)

Yellow (Y)

Red (R)

Matte Black (MK)

Orange (OR)


Product number

T3273

T3274

T3277

T3278

T3279

T3270

Product number

T3251

T3252

T3253

T3254

T3257

T3258

T3259

T3250

How to replace

If one of the installed ink cartridges is expended, printing cannot be performed. If an ink low warning is displayed, we recommend replacing the ink cartridge(s) as soon as possible.

If an ink cartridge runs out while printing, you can continue printing after replacing the ink cartridge.

However, when replacing ink during a print job, you may see a difference in color depending on the drying conditions.

c

Important:

Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of nongenuine ink. The use of non-genuine ink may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic printer behavior.

Information about non-genuine ink levels may not be displayed, and use of non-genuine ink is recorded for possible use in service support.

The following procedure uses Yellow ink as an example.

You can use the same procedure to replace all ink cartridges.

A

B

Make sure the printer is on.

Open the printer cover.

Note:

When an ink cartridge requires replacement, the ink check light for affected cartridge will light.

81


C

Press the H button.

The print head moves to the ink cartridge replacement position.

Maintenance

c

Important:

Do not touch the parts indicated in the illustration. You may not be able to print properly.

D

Open the cartridge cover.

E

Holding the new cartridge as shown, shake it four or five times and then remove it from the package and peel off the yellow tape only.

When shaking the cartridge and removing the yellow tape, hold the cartridge with the yellow tape facing up.

Note:

You may hear a rattling sound from inside the cartridge when it is shaken.

F

Remove the ink cartridge that will be replaced.

Hold the cartridge by the hooks and lift it straight up.

If the cartridge does not come out easily, pull harder.

c

Important:

Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges.

82


G

Insert the new ink cartridge.

Push the cartridge in until it clicks into place.

Maintenance

J

Press the H button.

Ink charging starts. Charging takes about three minutes.

Charging is complete when the P light stops flashing and remains on.

Repeat steps 5 to 7 to replace other ink cartridges.

c

Important:

Install ink cartridges in all slots. You will not be able to print if ink cartridges are not installed in all slots.

H

Close the cartridge cover.

I

Close the printer cover.

83


Maintenance

Cleaning the Printer

Clean the printer periodically (about once a month) to keep it in good condition.

Cleaning the Outside of the

Printer

A

B

C

Remove any paper from the printer.

Turn the printer off and unplug the printer.

Carefully remove dust and other foreign matter using a soft cloth.

Stubborn stains can be removed with a cloth that has been dampened with water containing a small amount of a neutral cleanser and then thoroughly wrung out. The printer should then be dried by wiping it with a dry cloth.

c

Important:

Do not use volatile cleansers such has benzene, thinner, or alcohol. Failure to observe this precaution could result in discoloration or deformation of the printer.

B

Insert A3 or A3+ plain paper or a cleaning sheet into the auto sheet feeder.

Plain paper:

If the paper is smaller than A3 or A3+, only the area corresponding to the size of the paper will be cleaned.

Cleaning sheet:

Remove the protective covering from the cleaning sheet and place the sheet in the auto sheet feeder. Adhesive tape is located beneath the protective covering. Do not touch the adhesive tape or attach it to other objects.

C

Press the I button to feed the paper through the printer (feed and eject).

Plain paper:

Continue feeding paper through the printer until no ink smudges are detected.

Cleaning sheet:

Feed the paper through the printer three times.

Cleaning the Inside of the Printer

Clean the rollers by passing (feeding and ejecting) one of the following types of paper through the printer.

Plain Paper

If the print results are scratched or smudged, there may be dirt on the rollers. Pass (feed and eject) plain paper through the printer to remove dirt from the rollers.

Cleaning sheet

If a cleaning sheet is provided with the Epson special media, you can pass (feed and eject) it through the printer to clean the rollers when plain paper fails to produce the desired results.

See the manual supplied with the paper for more information.

A


84


Problem Solver

Problem Solver

Lights

The lamps blink or light to show the status of the printer. Follow the instructions in the table below if an error occurs.

A

Network light

B

Power light

C

Paper light

D

Ink light

Normal operation

Power light

On

Status

The printer is on and ready to print.

Flashing

Network light

Left side flashing

One of the following:

❏ The printer is starting up after being turned on.

❏ The printer is shutting down after being turned off.

❏ Ink Density Optimization is in progress.

❏ Ink cartridges are being replaced.

❏ The printer is checking the network connection.

❏ Head cleaning is in progress.

❏ The printer is receiving data or printing.

❏ A firmware update is in progress.

Power light

Flashing

Status

The printer is receiving data or printing while connected to an Ethernet or wireless LAN.

85


Problem Solver

Network light

Left side on

Right side on

Flashing (both)

Flashing

(alternately)

Status

Wireless LAN is operative.

Ethernet LAN is operative.


❏ WPS (PIN code) entry is in progress.

❏ Preparing firmware update


❏ Setting up push button auto setup (AOSS/WPS)

❏ Starting up the printer after turning on

Errors

Ink-Related Errors

Ink light

On

Flashing

Status

One of the ink cartridge is expended or one of the cartridges is not installed.

What to do

Install a fresh ink cartridge.

U


Re-install the ink cartridge.

The printer fails to detect a new ink cartridge after installation.

A wrong ink cartridge is installed.

One of the ink cartridges is running low.

Install a correct ink cartridge.

Ready a new ink cartridge.

Paper-Related Errors

Paper light

On

Status


❏ Paper or CD/DVD is not loaded

❏ CD/DVD tray is not loaded correctly

❏ Multiple sheets of paper were fed at the same time.

The roll paper has run out.

What to do

Insert the paper correctly and press the

I

button.

Press the I button while holding the roll paper.

86


Problem Solver

Paper light

Flashing

Status

The printer cover is open.

Paper or the CD/DVD tray is jammed.

Printing was canceled while printing on thick paper, CD or DVD.

The source selected in the printer driver does not match the actual source.

You tried to print a nozzle check pattern using a feeding method other than the auto sheet feeder.

What to do


Remove jammed paper as described in the following sections.

U

“Paper Jams when Printing from the

Auto Sheet Feeder” on page 94

U

“Jammed Fine Art Media” on page 95

U

“Jammed Thick Paper, CD or DVD” on page 95

U

“Roll paper jam” on page 96

Remove the thick paper, CD or DVD, and then press the I button.

Match the source selected in the printer driver to the actual source.

Press the I button.

U


Network-Related Errors

Network light

Right side flashing

Status

An error occurred during push button auto setup (AOSS/WPS).

An attempt was made to connect to a wireless network while the printer was connected to an Ethernet LAN.

What to do

❏ Adjust settings and try again.

The wireless LAN access point must also be in setup mode. You can also try moving the printer closer to the wireless LAN access point (try for a distance of about 3 m or less).

❏ Another wireless device in the same area is also attempting to connect using push button auto setup (AOSS/

WPS). Try again after a short wait.

End the connection to the Ethernet LAN before adjusting wireless settings.

Other Errors

Paper light

Flashing (both)

Ink light Status

An unrecoverable error has occurred.

What to do

Turn printer off and then on again.

87


Problem Solver

Flashing

(alternately)

Paper light Ink light Status

The printer's ink pads are at the end of their service life.

The front manual feed tray is not in the correct position.

What to do

The printer's ink pads are not user serviceable. Contact your dealer or Epson Support to request a replacement. The printer can not be used until the pads have been replaced; this prevents the ink from overflowing.

The time between replacements varies depending on how often the printer is used.

When printing on CDs, DVDs, or thick paper, open the front manual feed tray and position the disc or paper correctly.

The front manual feed tray should be closed when printing on other media.

88


Problem Solver

Troubleshooting

You cannot print (because the printer does not work)

The printer does not turn on.

o

Is the power cable plugged into the electrical outlet or the printer?

Make sure the power cable is securely plugged into the printer.

o

Is there any problem with the electrical outlet?

Make sure your outlet works by connecting the power cable for another electric product.

o

Press and briefly hold the P button.

Cannot Print

o

Confirm the printer operation.

Print a nozzle check pattern.

U


If a nozzle check pattern is printed, the printer has not malfunctioned. Check the following.

U

“Cannot Print from the Printer Driver” on page 89

If the nozzle check pattern is not printed correctly, the printer may require repair.

Contact your dealer or Epson Support.

Cannot Print from the Printer Driver

o

Is the cable plugged in properly?

Make sure the printer's interface cable is securely plugged into the correct terminal of the computer and the printer. Also, make sure the cable is not broken nor bent. If you have a spare cable, try connecting with the spare cable.

o

Does the interface cable specification match the specifications for the computer?

Make sure the interface cable specifications match the specifications for the printer and the computer.

U


o

Is the interface cable connected directly to the computer?

If you use a printer switching device or extension cable between the printer and the computer, you may not able to print depending on the their combinations. Connect the printer and the computer directly with the interface cable and check if you can print normally.

o

When using a USB hub, is it being used correctly?

In the USB specification, daisy-chains of up to five USB hubs are possible. However, we recommend that you connect the printer to the first hub connected directly to the computer. Depending on the hub you are using, the operation of the printer may become unstable. If this should occur, plug the USB cable directly into your computer's USB port.

o

Is the USB hub recognized correctly?

Make sure the USB hub is recognized correctly on the computer. If the USB hub is recognized correctly, unplug all of the USB hubs from the computer's USB port, and then connect the printer's USB interface connector directly to the computer's USB port. Ask the

USB hub manufacturer about USB hub operation.

o

Is the printer icon listed in the Devices and

Printers, Printers, or Printers and Faxes folder

(Windows)?

If the printer icon is not listed, the printer driver is not installed. Install the printer driver.

o

Does the printer port setting match the printer connection port?

Check the printer port.

Click the Ports tab in the printer driver’s Properties screen, and check the Print to the following

port(s).

❏ USB: USB xxx (x stands for the port number) for the USB connection

❏ Network: The correct IP address for the network connection

If it is not indicated, the printer driver is not installed correctly. Delete and reinstall the printer driver.

U

“Uninstalling the printer driver” on page 39

o

Is the printer added to the printer list? (Mac

OS X)

Click the Apple Menu, the System Preferences folder, and then the Print & Fax folder.

If the printer name is not displayed, add the printer.

89


Problem Solver

You cannot print under the network environment.

o

Connect the printer directly to the computer using a USB cable, and then try to print.

If you can print via USB, there are some problems on the network environment. See the Network Guide

(PDF). If you cannot print via USB, see the appropriate section in this User's Guide.

The printer has an error.

o

Check the lights in the control panel.

U


The printer stops printing.

o

Is the status of print queue Pause? (Windows)

If you stop printing or the printer stops printing because of an error, the print queue enters a Pause status. You cannot print in this status.

Double-click the printer icon in the Devices and

Printers, Printers, or Printers and Faxes folder; if printing is paused, deselect Pause Printing in the

Printer menu.

o

Is printing paused? (Mac OS X)

Display the screen to check the print status for the printer being used, and check that the job has not been paused.

(1) Click the Apple Menu, the System Preferences folder, and then the Print & Fax folder.

(2) Double-click the paused printer.

(3) Click Resume Printer.

Your problem is not listed here.

o

Decide whether the trouble is caused by the printer driver or the application. (Windows)

Perform a test print from the printer driver so that you can check that the connection between the printer and computer is correct and the printer driver settings are correct.

(1) Make sure that the printer is turned on and in ready status, and load A4 or larger paper.

(2) Open the Devices and Printers, Printers, or

Printers and Faxes folder.

(3) Right-click the target printer icon, and select

Properties.

(4) On the General tab, click the Print Test Page button.

After a while the printer starts to print a test page.

❏ If the test page is printed correctly, the connection between the printer and computer is correct. Go to the next section.

❏ If the test page is not printed correctly, check the items above again.

U

“You cannot print (because the printer does not work)” on page 89

The "Driver Version" shown on the test page is the version number of the Windows internal driver. This differs from the Epson printer driver version that you installed.

The printer sounds like it is printing, but nothing prints

o

Did you replace ink cartridges while the printer was off?

If ink cartridges are replaced when the printer is off, the printer will be unable to correctly determine the ink level, with the result the ink lights may fail to turn on when the cartridges require replacement and the printer may fail to print normally. Be sure to follow the procedure described in this manual when replacing ink cartridges.

U


90


Problem Solver

o

Has the printer been left unused for a long time?

If the printer has not been used for a long time, the nozzles may have dried up and have been clogged. If the printer has been left unused for an extended period, check that the print head nozzles are not clogged before resuming printing. If the nozzles are clogged, perform head cleaning.

U


Print Quality/Print Results

Print quality is poor, uneven, too light, or too dark.

o

Are the print head nozzles clogged?

If the nozzles are clogged, specific nozzles do not fire ink and the print quality declines. Try printing a nozzle check pattern.

U


Perform print head cleaning if the nozzles are clogged.

U


o

Was Print Head Alignment performed?

With bidirectional printing, the print head prints while moving left and right. If the print head is misaligned, ruled lines may be misaligned accordingly. If vertical ruled lines are misaligned with bidirectional printing, perform Print Head Alignment.

U



o

Are you using a genuine Epson ink cartridge?

This printer is developed for use with Epson ink cartridges. If you use non-Epson ink cartridges, the prints may smear, or the color of the printed image may be changed because the remaining ink level is not correctly detected. Be sure to use the correct ink cartridge.

o

Are you using an old ink cartridge?

The print quality declines when an old ink cartridge is used. Install a fresh ink cartridge. We recommend using the ink cartridge before the expiry date printed on the packaging (within six months after installing in the printer).

o

Are the Media Type settings correct?

Print quality will be affected if the paper currently loaded in the printer does not match the Media Type selected in the printer driver Main tab (Windows) or

Print screen (Mac OS X). Be sure to match the media type setting with the paper that is loaded in the printer.

o

Is Off selected for Auto Ink Density

Optimization?

Inconsistencies may develop in the density of the ink inside the cartridges when Off is selected for Auto Ink

Density Optimization. Perform Ink Density

Optimization.

U

“Performing Ink Density Optimization” on page 79

We normally recommend that you select On for Auto

Ink Density Optimization.

U

“Adjusting Auto Ink Density Optimization

Settings” on page 79

o

Is print speed currently prioritized over print quality?

Print quality may decline slightly if priority is given to speed using Print Quality - Quality Options in the printer driver. For better quality prints, choose settings that assign priority to quality.

o

Was color management performed?

Perform color management.

U

“Color Management Printing” on page 71

o

Have you compared the printing result with the image on the display monitor?

Since monitors and printers produce colors differently, printed colors will not always match on-screen colors perfectly.

o

Is there enough ink?

The print quality may decline when the ink is low. We recommend replacing the ink cartridge with a new one. If there is a difference in color after replacing the ink cartridge, try performing head cleaning a few times.

The amount of ink remaining can be viewed in the

EPSON Status Monitor window.

Windows: U


Mac OS X: U

“Epson Printer Utility 4 Functions” on page 40

91


Problem Solver

o

Are you printing with PhotoEnhance (auto print quality adjustment)?

PhotoEnhance optimally enhances data that lacks appropriate contrast or saturation for clear results when printing. As a result, colors in images printed with PhotoEnhance may differ from those displayed on screen.

U

“Auto Correct Color and Print Photos

(PhotoEnhance)” on page 43

o

Did you print a photograph or other color image on plain paper?

The type of paper used for color printing has a large effect on the quality of the results. Choose a paper

(including special medias and plain paper) according to your intended purpose.

o

Did you print on the wrong side of the paper?

Special medias have a back (non-printable) side. Place the front (printable) side on top.

The color is not exactly the same as another printer.

o

Colors vary depending on the printer type due to each printer's characteristics.

Because inks, printer drivers, and printer profiles are developed for each printer model, the colors printed by different printer models are not exactly the same.

You can achieve similar colors with the same color adjustment method or the same gamma setting by using the printer driver.

U

“Color Management Printing” on page 71

The print is not positioned properly on the paper.

o

Have you specified the print area?

Check the print area in the settings of the application and the printer.

o

Is the paper size setting correct?

If the Paper Size setting in the printer driver and the size of the loaded paper do not match, the print may not be where you want it, or part of it may be cut off. In this case, check the print settings.

Vertical ruled lines are misaligned.

o

Is the print head misaligned? (in bidirectional printing)

With bidirectional printing, the print head prints while moving left and right. If the print head is misaligned, ruled lines may be misaligned accordingly. If vertical ruled lines are misaligned with bidirectional printing, perform Print Head Alignment.

U



The printed surface is scuffed or soiled.

o

Is the paper too thick or too thin?

Check that the paper specifications are compatible with this printer. For information about the media types and appropriate settings for printing on paper from other manufacturers or when using RIP software, see the manual supplied with the paper, or contact the dealer of the paper or the manufacturer of the RIP.

o

Is the paper creased or folded?

Do not use old paper or paper with folds in it. Always use new paper.

o

Is the paper wavy or curled?

Cut sheets may be wavy or curled due to changes in temperature or humidity which may result in paper jams or a decline in print quality. Flatten paper before loading it in the printer.

o

Is the print head scuffing the paper?

Paper may be wavy or curled if the temperature and humidity change. If this happens or when using thick paper, the print head may scuff the paper. Adjust printer driver settings as described below.

Windows:

Open the Utility tab, click Speed and Progress, and select Thick paper.

Mac OS X:

Select the printer from System Preferences - Print &

Scan, select Options & Supplies - Options, and then set Thick paper to On.

o

Is the inside of the printer dirty?

There may be dirt on the rollers. Pass (feed and eject) paper through the printer to clean the rollers.

U

“Cleaning the Inside of the Printer” on page 84

92


Problem Solver

The paper is creased.

o

Are you using the printer at normal room temperature?

Epson special media should be used at normal room temperature (temperature: 15 to 25 C, humidity: 40 to

60 %). For information about paper such as thin paper from other manufacturers that requires special handling, see the manual supplied with the paper.

Too much ink is fired.

o

Are the Media Type settings correct?

Make sure that the printer driver's Media Type settings match the paper that you are using. The amount of ink to be fired is controlled according to the media type. If the settings do not match the paper loaded, too much ink may be fired.

o

Did you shake the ink cartridge before installing it in the printer?

The printer uses pigment inks, which require that the ink inside the cartridge be mixed before the cartridge is installed.

U


Margins appear in borderless printing.

o

Are the settings for the print data in the application correct?

Make sure that the paper settings in the application are correct as well as in the printer driver.

U


o

Are the paper settings correct?

Make sure that the paper settings of the printer match the paper that you are using.

o

Have you changed the amount of enlargement?

Adjust the amount of enlargement for borderless printing. Margins may appear if you set the amount of enlargement to Min.

U


o

Is the paper stored correctly?

The paper may expand or contract if it is not stored correctly so that margins appear even when borderless is set. See the manual supplied with the paper for more information on the storage method.

o

Are you using paper that supports borderless printing?

Paper that does not support borderless printing may expand or contract while printing so that margins appear even when borderless is set. We recommend using paper that is designed to support borderless printing.

U


Unable to Feed or Eject Paper

o

Is the paper loaded in the correct position?

See the following for the correct paper loading positions.

U


U

“Loading and Removing Roll Paper” on page 23

U

“Loading and Removing CDs and DVDs” on page 25

If the paper is loaded correctly, check the condition of the paper that you are using.

o

Is the paper loaded in the correct direction?

Load cut sheets vertically. If the paper is not loaded in the correct orientation, the printer will not recognize the paper or feed it correctly, resulting in errors.

U


o

Is the paper creased or folded?

Do not use old paper or paper with folds in it. Always use new paper.

o

Is the paper damp?

Do not use paper that is damp. Also, Epson special media should be left in the bag until you intend to use it. If it is left out for a long time, the paper curls up and gets damp so that it does not feed properly.

o

Is the paper wavy or curled?

Cut sheets may be wavy or curled due to changes in temperature or humidity which may result in the printer being unable to recognize the paper size correctly. Flatten the paper before loading it in the printer, or use new paper.

93


Problem Solver

o

Is the paper too thick or too thin?

Check that the paper specifications are compatible with this printer. For information about the media types and appropriate settings for printing on paper from other manufacturers or when using RIP software, see the manual supplied with the paper, or contact the dealer of the paper or the manufacturer of the RIP.

o

Are you using the printer at normal room temperature?

Epson special media should be used at normal room temperature (temperature: 15 to 25 C, humidity: 40 to

60 %).

o

The rollers inside the printer may be dirty.

If a cleaning sheet is provided with the paper, pass

(feed and eject) it through the printer to clean the rollers.

U

“Cleaning the Inside of the Printer” on page 84

o

Is paper jammed in the printer?

Open the printer cover of the printer and check that there are no paper jams or foreign objects in the printer. If paper is jammed, see below and clear the jammed paper.

A

Slowly pull the jammed paper from the printer.

Paper Jams when Printing from the Auto Sheet Feeder

To resolve the jam, follow the steps below: c

Important:

Do not use force. Attempting to forcibly remove jammed paper could damage the printer.

94


B

Open the printer cover and slowly pull the jammed paper out of the printer.

Problem Solver

A

B

Press the I button to eject the paper from the rear of the printer.

Pull the paper out from the back of the printer.

C

After removing the paper, close the printer cover and press the I button to cancel the error.

C

D

After removing the paper, press the I button to cancel the error.

If you are unable to remove the paper, turn the printer off and slowly pull the paper out from the back of the printer.

If the paper can not be pulled out from the back but can be removed from the front, pull the paper out from the front.

c

Important:

Attempting to forcibly remove jammed paper could damage the printer.

E

If you are unable to remove the paper, contact your dealer or Epson Support.

Jammed Thick Paper, CD or DVD

To resolve the jam, follow the steps below:

A disc is shown in the illustration, but the same procedure applies to poster board.

A

Pull the paper or disc out from the front.

D


Jammed Fine Art Media


95


Problem Solver

B

C

After removing the jammed item, press the

I

button to cancel the error.

If you are unable to remove the item, contact your dealer or Epson Support.

Roll paper jam


A

B

Press the I button to eject the paper from the rear of the printer.

Turn the knob on the roll paper holder to take up the excess paper.

Others

Color ink runs out quickly even when printing in the Black mode or when printing black data.

o

Color ink is consumed during the head cleaning process.

All nozzles are cleaned during head cleaning, using all colors of ink. (Even when Black mode is selected, the ink for all colors is consumed while cleaning.)

U


The Printer Shakes and Makes Noise

o

Wait for the current operation to end.

If the P light flashes while the printer shakes and makes noise, Auto Ink Density Optimization is in progress. Wait for the process to stop; this may take from 15 seconds to 3 minutes, depending on conditions.

U


C

D

Press the I button to cancel the error.

If you are unable to remove the paper, turn the printer off and slowly pull the paper out from the back of the printer.

If the paper can not be pulled out from the back but can be removed from the front, cut the paper at the roll paper feeder and pull the paper out from the front.

c

Important:

Attempting to forcibly remove jammed paper could damage the printer.

E


96


Appendix

Appendix

Supported Media

The following media can be used with this printer.

We recommend you use Epson special media for high-quality printing results. (As of May 2015)

Note:

For information about the media types and appropriate settings for printing on paper other than Epson special media or when using raster image processing (RIP) software, see the manual supplied with the paper, or contact the dealer of the paper or the manufacturer of the RIP.

The following shows the meaning of each item and items in margins.

❏ Media Type: Describes the media type selected in the printer driver.

❏ Size: Describes the size for cut sheet media or the width for roll paper.

❏ Capacity: Describes how many sheets can be loaded in the auto sheet feeder. For cut sheets only.

❏ Source: Describes the source from which paper is loaded.

❏ Borderless: Describes whether borderless printing is available.

❏ ICC Profile: Describes the ICC profile for the media. The file name of the profile is used as the profile name in the printer driver or the application.

Epson Special Media

Cut sheet

Premium Glossy Photo Paper

ICC Profile: SC-P400 Series Premium Glossy.icc

Media Type (Printer Driver)

Epson Premium Glossy

Size

13

× 18 cm (5 × 7 in)

10

× 15 cm (4 × 6 in)

A4

16:9 wide size (102

× 181 mm)

*

A3

A3+

* Depending on the area of purchase, this may not be available.

Capacity

30

20

10

Source

Sheet

Borderless

✓

97


Appendix

Photo Paper Glossy

ICC Profile: SC-P400 Series Glossy.icc


Photo Paper Glossy

Size

13

× 18 cm (5 × 7 in)

10

× 15 cm (4 × 6 in)

A4

Premium Semigloss Photo Paper

ICC Profile: SC-P400 Series Premium Semigloss.icc

Capacity

30


Epson Premium Semigloss

Size

10

× 15 cm (4 × 6 in)

A4

A3

A3+

Premium Luster Photo Paper

Depending on the area of purchase, this may not be available.

ICC Profile: SC-P400 Series Premium Luster.icc

Capacity

30

10

Capacity

10


Epson Premium Luster

Size

A3+

Photo Quality Inkjet Paper

ICC Profile: SC-P400 Series Photo Quality IJP.icc


Epson Photo Quality Ink Jet

Size

A4

A3

A3+

Capacity

100

50

Matte Paper-Heavyweight

ICC Profile: SC-P400 Series Epson Matte.icc


Epson Matte

Size

A4

A3

A3+

Capacity

30

10

Source

Sheet

Source

Sheet

Source

Sheet

Source

Sheet

Source

Sheet

Borderless

✓

Borderless

✓

Borderless

✓

-

Borderless

Borderless

✓

98


Appendix

Double-sided Matte Paper

ICC Profile: SC-P400 Series Epson Matte.icc


Epson Matte

Size

A4

Archival Matte Paper

ICC Profile: SC-P400 Series Archival Matte.icc

Capacity

1


Epson Archival Matte

Size

A4

A3

A3+

Watercolor Paper - Radiant White

ICC Profile: SC-P400 Series Watercolor Paper - Radiant White.icc

Capacity

30

10


Watercolor Paper - Radiant White

Size

A3+

Velvet Fine Art Paper

Depending on the area of purchase, this may not be available.

ICC Profile: SC-P400 Series Velvet Fine Art Paper.icc

Capacity

1


Velvet Fine Art Paper

Size

A3+

UltraSmooth Fine Art Paper

ICC Profile: SC-P400 Series Ultra Smooth Fine Art Paper.icc

Capacity

1

Capacity

1


UltraSmooth Fine Art Paper

Size

A3+

Photo Quality Self Adhesive sheets

ICC Profile: SC-P400 Series Photo Quality IJP.icc


Epson Photo Quality Ink Jet

Size

A4

Bright White Inkjet Paper

ICC Profile: SC-P400 Series Standard.icc

Capacity

1

Source

Sheet

Source

Sheet

Source

Sheet

Borderless

✓

Borderless

✓

Source

Rear - Fine Art

Borderless

✓

Source

Rear - Fine Art

Borderless

✓

Source

Rear - Fine Art

Borderless

✓

-

Borderless

99


Appendix


plain papers

Size

A4

Capacity

80

Roll paper

The largest paper length for guaranteed print quality is 483 mm.

Premium Glossy Photo Paper

ICC Profile: SC-P400 Series Premium Glossy.icc


Epson Premium Glossy

Size

329 mm (A3+)

Source

Roll Paper

Premium Semigloss Photo Paper

ICC Profile: SC-P400 Series Premium Semigloss.icc


Epson Premium Semigloss

Size

329 mm (A3+)

Source

Roll Paper

Source

Sheet

Borderless

✓

-

Borderless

Borderless

✓

Commercially Usable Papers

Specifications for paper other than Epson media that can be used in the printer.

c

Important:

❏ Do not use paper that is wrinkled, scuffed, torn, or dirty.

❏ Although plain paper or recycled paper other than Epson media can be loaded and fed in the printer as long

as it meets the following specifications, Epson cannot guarantee the print quality.

❏ Although paper other than Epson media can be loaded and fed in the printer as long as it meets the following

specifications, Epson cannot guarantee proper paper feeding and print quality.

100


Appendix

Plain paper (cut sheets) (thickness 0.08 to 0.3 mm (64 to 90 g/m

2

))

Media Type (Printer Driver) Size Capacity

Plain Paper A6 12 mm total thickness

A5

B5

A4

Letter

Legal

B4

A3

Non-standard sizes

Width: 89 to 329 mm

Length: 127 to 1,117.6 mm

5 mm total thickness

Source

Sheet -

Borderless

Thick paper (thickness 0.3 to 0.7 mm)

Media Type (Printer Driver) Size

See the manual supplied with the paper and adjust settings as appropriate.

A4

Letter 8 1/2

× 11

Legal 8 1/2

× 14 in

Half Letter (5 1/2

× 8 1/2 in)

US B (11

× 17 in)

JIS B4 257

× 364 mm

254

× 305 mm (10 × 12 in)

A3

Capacity

1

Source

Rear - Fine Art

-

-

Borderless

✓

✓

✓

*

*

*

A3+

279

× 356 mm (11 × 14 in)

30

× 30 cm (12 × 12 in)

Non-standard sizes

Width: 210 to 329 mm

Length: 297 to 483 mm

-

* Depending on the paper being used, this may not be supported. Contact the paper manufacturer for more details.

101


Appendix

Thick paper (thickness 0.7 to 1.3 mm)

Media Type (Printer Driver) Size

See the manual supplied with the paper and adjust settings as appropriate.

A4

Letter 8 1/2

× 11

Legal 8 1/2

× 14 in

Half Letter (5 1/2

× 8 1/2 in)

US B (11

× 17 in)

JIS B4 257

× 364 mm

254

× 305 mm (10 × 12 in)

A3

A3+

279

× 356 mm (11 × 14 in)

30

× 30 cm (12 × 12 in)

Non-standard sizes

Width: 203.2 to 329 mm

Length: 254 to 483 mm

Capacity

1

CD/DVD

Name

CD/DVD

CD/DVD

Premium Surface


A special computer application is required to print CDs and DVDs.

Use the supplied Epson Print CD application.

Size

12 cm

Capacity

1

Source

Front - Poster

Board

Source

CD/DVD

-

Borderless

-

Borderless

102


Appendix

Transporting the Printer

Follow the steps below when moving or transporting the printer. To protect the printer from shock and vibration, repack it in the original box using the original packing materials.

c

Important:

❏ Only hold the required area; otherwise, the

printer may be damaged.

❏ Move and transport the printer with ink

cartridges installed. Do not remove the ink cartridges; otherwise, the nozzles may be clogged and make it impossible to print, or ink may leak.

D

Fix the print head in place using ordinary tape.

When applying the tape, be careful not to touch the internal parts of the printer. Some tape may be difficult to remove if it is left in place for an extended period. Remove the tape immediately after transport.

Preparing the Printer for

Transport

A

B

C

Turn off the printer and remove all cables.

Remove any paper.

Open the printer cover.

E

F


Keeping the printer flat, pack it in styrofoam or other protective material and place it in the box.

After Transport

Before using the printer for the first time after transport, check that the print head is not clogged.

U


103


Appendix

Specifications Table

Printer Specifications

Printing method On-demand ink jet

Nozzle configuration

108 nozzles x 8 (Yellow, Magenta,

Matte Black, Red, Orange, Photo

Black, Gloss Optimizer, Cyan)

5760 x 1440 dpi Resolution

(maximum)

Control code ESC/P raster (undisclosed commands)

ESC/P-R

Paper feed method Friction feed

Temperature Operating: 10 to 35°C

Storage (before unpacking):

-20 to 60°C (within 120 hours at

60°C; within a month at 40°C)

Storage (after unpacking):

-20 to 40°C (within a month at 40°C)

Humidity Operating: 20 to 80% (without condensation)

Storage (before unpacking): 5 to

85% (without condensation)

Storage (after unpacking): 5 to 85%

(without condensation)

External dimensions

Storage dimensions: (W) 622 (D)

324 (H) 219 mm

Normal dimensions: (W) 622 (D) 797

(H) 418 mm

Printer Specifications

Weight Approx. 12.3 kg

(without ink cartridges and supplied accessories)

Interface High-Speed USB1 (for connection to computer)

Ethernet 10Base-T/100Base-TX

*

IEEE802.11b/g/n

* Use a shielded twisted-pair cable (Category 5 or higher).

Electrical

Input voltage range

Rated frequency range

Input frequency range

Rated current

Power consumptio n

Printin g

Ready mode

Sleep mode

Power off

100-120 V

Model

AC 90-132 V

50-60 Hz

49.5 - 60.5 Hz

0.6 A

Approx. 20

W (ISO/

IEC24712)

Approx. 4.4

W

Approx. 1.3

W

Approx. 0.15

W

220-240 V

Model

AC 198-264V

0.3 A

Approx. 20

W (ISO/

IEC24712)

Approx. 4.4

W

Approx. 1.3

W

Approx. 0.3

W

Network

Wireless

LAN

Wired LAN

Standard:

Security:

Frequency

Band:

Communicatio n Mode:

Standard:

IEEE 802.11b/g/n

WPA-PSK (TKIP/AES)

WPA2 compliant, WEP

(64/128bit)

2.4 GHz

Infrastructure, ad hoc

*

Ethernet 100BASE-TX/

10 BASE-T

* IEEE802.11n is not supported.

104


Appendix

Ink Specifications

Type

Pigment ink

Use by date

Print quality guarantee expiry

Storage temperature

Special ink cartridges

Yellow, Magenta, Matte Black, Red,

Orange, Photo Black, Gloss

Optimizer, Cyan

See the date printed on the package (at normal temperature)

Six months (after opening the package)

Uninstalled:

-20 to 40°C (within a month at 40°C)

Installed:

-20 to 40°C (within a month at 40°C) c

Important:

❏ The ink freezes if left at below -15°C for a long

time. If the ink does freeze, leave it at room temperature (25°C, no condensation) for at least three hours before use.

❏ Do not refill the ink.

Supported operating systems

Windows Vista/Windows Vista x64

Windows 7/Windows 7 x64

Windows 8/Windows 8 x64

Windows 8.1/Windows 8.1 x64

Mac OS X 10.6.8/10.7.x/10.8.x/10.9.x/10.10.x

Note:

For the latest information on supported operating systems, access the site at:

Address: http://www.epson.com/

Standards and Approvals

U.S. model:

Safety

EMC

UL60950-1

CAN/CSA-C22.2 No.60950-1

FCC Part 15 Subpart B Class B

CAN/CSA-CEI/IEC CISPR 22 Class B

This equipment contains the following wireless module.

Manufacture: Marvell Semiconductor Inc.

Type: WLU6117-D69 (WLU6117-D69 (RoHS))

This product conforms to Part 15 of the FCC Rules and

RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding.

Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

European model:

Low Voltage Directive

2006/95/EC

EMC Directive

2004/108/EC

R&TTE Directive

1999/5/EC

EN 60950-1

EN 62311

EN 55032 ClassB

EN 61000-3-2

EN 61000-3-3

EN 55024

EN 300328

EN 301489-1

EN 301489-17

EN 60950-1

EN 50566

Only indoor operation is permitted in France.

If used outside of own premises, general authorization is required in Italy.

Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting a non-recommended modification of the products.

Radio Equipment Information

105


Appendix

This product intentionally emits radio waves described as follows.

(a) frequency band in which the radio equipment operates; 2.4 to 2.4835 GHz

(b) maximum radio-frequency power transmitted in the frequency band in which the radio equipment operates; 20dBm (eirp power)

Australian model:

EMC AS/NZS CISPR32 Class B

Epson hereby declares that this product, Model B472A, is in compliance with the essential requirements and other relevant provisions of AS/NZS 4268. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.

106


Where To Get Help


❏ Your computer operating system name and version

❏ Names and versions of the software applications you normally use with your product

Technical Support Web

Site

Epson's Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your product documentation. If you have a Web browser and can connect to the Internet, access the site at: http://support.epson.net/

If you need the latest drivers, FAQs, manuals, or other downloadables, access the site at: http://www.epson.com

Then, select the support section of your local Epson

Web site.

Contacting Epson

Support

Before Contacting Epson

If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact

Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product.

Epson support will be able to help you much more quickly if you give them the following information:

❏ Product serial number

(The serial number label is usually on the back of the product.)

❏ Product model

❏ Product software version

(Click About, Version Info, or similar button in the product software.)

❏ Brand and model of your computer

Help for Users in North America

Epson provides the technical support services listed below.

Internet Support

Visit Epson's support website at http://epson.com/ support and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Dial: (562) 276-1300 (U.S.), or (905) 709-9475

(Canada), 6 am to 6 pm, Pacific Time, Monday through

Friday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply.

Before you call Epson for support, please have the following information ready:

❏ Product name

❏ Product serial number

❏ Proof of purchase (such as a store receipt) and date of purchase

❏ Computer configuration

❏ Description of the problem c

Important:

For help using any other software on your system, see the documentation for that software for technical support information.

107



Purchase Supplies and Accessories

You can purchase genuine Epson ink cartridges, ribbon cartridges, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, call

800-GO-EPSON (800-463-7766). Or you can purchase online at http://www.epsonstore.com

(U.S. sales) or http://www.epson.ca

(Canadian sales).

Help for Users in Europe

Check your Pan-European Warranty Document for information on how to contact Epson support.

Phone:

Fax:

1300 361 054

(02) 8899 3789

We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product documentation, type of computer, operating system, application programs, and any information you feel is required.

Help for Users in Australia

Epson Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information:

Your Dealer

Don't forget that your dealer can often help identify and resolve problems. The dealer should always be the first call for advise on problems; they can often solve problems quickly and easily as well as give advise on the next step to take.

Internet URL http://www.epson.com.au

Access the Epson Australia World Wide Web pages.

Worth taking your modem here for the occasional surf!

The site provides a download area for drivers, Epson contact points, new product information and technical support (e-mail).

Epson Helpdesk

Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the

Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here.

The Helpdesk numbers are:

Help for Users in Singapore

Sources of information, support, and services available from Epson Singapore are:

World Wide Web

( http://www.epson.com.sg

)

Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales

Enquiries, and Technical Support via e-mail are available.

Epson HelpDesk

(Phone: (65) 6586 3111)

Our HelpDesk team can help you with the following over the phone:

❏ Sales enquiries and product information

❏ Product usage questions or problems

❏ Enquiries on repair service and warranty

Help for Users in Thailand

Contacts for information, support, and services are:

World Wide Web

( http://www.epson.co.th

)

Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available.

108



Epson Hotline

(Phone: (66) 2685 -9899)

Our Hotline team can help you with the following over the phone:




Help for Users in Vietnam


Epson Hotline (Phone): 84-8-823-9239

Service Center: 80 Truong Dinh Street,

District 1, Hochiminh City

Vietnam

Help for Users in Indonesia


World Wide Web

( http://www.epson.co.id

)

❏ Information on product specifications, drivers for download

❏ Frequently Asked Questions (FAQ), Sales

Enquiries, questions through e-mail

Epson Hotline


❏ Technical support

Phone (62) 21-572 4350

Fax (62) 21-572 4357

Epson Service Center

Jakarta Mangga Dua Mall 3rd floor No 3A/B

Jl. Arteri Mangga Dua,

Bandung

Surabaya

Yogyakarta

Medan

Makassar

Jakarta

Phone/Fax: (62) 21-62301104

Lippo Center 8th floor

Jl. Gatot Subroto No.2

Bandung

Phone/Fax: (62) 22-7303766

Hitech Mall lt IIB No. 12

Jl. Kusuma Bangsa 116 – 118

Surabaya

Phone: (62) 31-5355035

Fax: (62)31-5477837

Hotel Natour Garuda

Jl. Malioboro No. 60

Yogyakarta

Phone: (62) 274-565478

Wisma HSBC 4th floor

Jl. Diponegoro No. 11

Medan

Phone/Fax: (62) 61-4516173

MTC Karebosi Lt. Ill Kav. P7-8

JI. Ahmad Yani No.49

Makassar

Phone: (62)411-350147/411-350148

109



Help for Users in Hong Kong

To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong

Kong Limited.

Internet Home Page

Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information:

❏ Product information

❏ Answers to Frequently Asked Questions (FAQs)

❏ Latest versions of Epson product drivers

Phone:

Fax:

603-56288288

603-56288388/399

Epson Helpdesk

❏ Sales enquiries and product information (Infoline)

Phone: 603-56288222

❏ Enquiries on repair services & warranty, product usage and technical support (Techline)

Phone: 603-56288333

Users can access our World Wide Web home page at: http://www.epson.com.hk

Technical Support Hotline

You can also contact our technical staff at the following telephone and fax numbers:

Phone:

Fax:

(852) 2827-8911

(852) 2827-4383

Help for Users in India


World Wide Web

( http://www.epson.co.in

)

Information on product specifications, drivers for download, and products enquiry are available.

Epson India Head Office - Bangalore

Phone: 080-30515000

Fax: 30515005

Help for Users in Malaysia


World Wide Web

( http://www.epson.com.my

)

❏ Information on product specifications, drivers for download

❏ Frequently Asked Questions (FAQ), Sales

Enquiries, questions through e-mail

Epson Trading (M) Sdn. Bhd.

Head Office.

Epson India Regional Offices:

Location

Mumbai

Delhi

Chennai

Kolkata

Hyderabad

Cochin

Coimbatore

Telephone number

022-28261515 /

16/17

011-30615000

044-30277500

Fax number

022-28257287

011-30615005

044-30277575

033-22831589 / 90 033-22831591

040-66331738/ 39

0484-2357950

0422-2380002

040-66328633

0484-2357950

NA

110



Location

Pune

Ahmedabad

Telephone number

020-30286000 /

30286001

/30286002

Fax number

020-30286000

079-26407176 / 77 079-26407347

Helpline

For Service, Product info or to order a cartridge -

18004250011 (9AM - 9PM) - This is a Toll-free number.

For Service (CDMA & Mobile Users) - 3900 1600 (9AM

- 6PM) Prefix local STD code

Help for Users in the Philippines

To obtain technical support as well as other after sales services, users are welcome to contact the Epson

Philippines Corporation at the telephone and fax numbers and e-mail address below:

Trunk Line: (63-2) 706 2609

Fax:

Helpdesk

Direct Line:

E-mail:

(63-2) 706 2665

(63-2) 706 2625 [email protected]

World Wide Web

( http://www.epson.com.ph

)

Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and

E-mail Enquiries are available.

Toll-Free No. 1800-1069-EPSON(37766)

Our Hotline team can help you with the following over the phone:




111

Epson SureColor SC-P400 User's Guide

Assistant Bot

User's Guide

Copyrights and Trademarks

Contents

Introduction

Important Safety

Instructions

When choosing a place for this product

When setting up this product

When using this product

Using the printer with a wireless connection

When handling the ink cartridges

Warning, Cautions, Notes and

Tips

The symbols on the product

Printer Parts

Front

Inside

Back

Control panel

Printer Features

Realizing High Resolution

Superior Ease of Use

Notes on Usage and

Storage

Installation space

Notes when using the printer

Notes when not using the printer

Notes on handling ink cartridges

Notes on handling paper

Notes on Handling

Notes on handling printed paper

Introducing the Supplied Software

Contents of the Software Disc

Summary of the Printer Driver

About Epson Easy Photo Print

About Epson Print CD

Basic Operations

Loading Cut Sheets

If the paper is wavy or curled, flatten the paper before loading it in the printer, or use new paper. If wavy or curled paper is loaded, this printer may not be able to recognize the paper size, feed the paper, or print correctly.

We recommend that you return the paper to its original package and store it flat, and take it out of the package just before you use it.

Loading Paper into the Auto

Sheet Feeder

Loading Fine Art Media

Loading Thick Paper

Do not open the front manual feed tray or load thick paper while the printer is operating.

Failure to observe this precaution could damage the printer.

Be sure to load the paper from the front.

Loading paper from the rear could damage the printer or cause a malfunction.

Loading and Removing

Roll Paper

Loading Roll Paper

Cutting Roll Paper

Removing Roll Paper

Ejecting Roll Paper when Paper

Runs Out During Printing

Loading and Removing

CDs and DVDs

Loading CDs and DVDs

Do not open the front manual feed tray or load the CD/DVD tray while the printer is operating. Failure to observe this precaution could damage the printer.

Use the CD/DVD tray supplied with the printer. Using a different tray could damage the printer, tray, or disc or cause printer malfunction.

CD/DVD tray is fed into the printer, the tray may not be fed straight and the rollers may touch the surface of the disc. Note that data stored on the disc may not be readable if the surface of the disc is damaged.

Loading paper from the rear could damage the printer or cause a malfunction.

Removing CDs and DVDs

CD/DVD tray is inserted. Failure to observe this precaution could damage the printer.

could result if the tray is curled or deformed.

Basic Printing Methods

Printing (Windows)

Printing (Mac OS X)

Canceling Printing (Windows)

Canceling Printing (Control

Panel)

Canceling Printing (Mac OS X)

Printable area

The width of the margins may vary somewhat depending on how the paper is loaded and its elasticity.

The Printed Area for Cut Sheets

The Printed Area for Roll Paper

Printed Area for CDs and DVDs

Power Saving Settings