Quick Setup Guide Troubleshooting

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Quick Setup Guide Troubleshooting | Manualzz

Quick Setup Guide

Congratulations! We are excited to welcome you to the next generation of smart technology. Get started here:

Smartphone Zmodo

Camera

WiFi internet connection.

You will need:

A smartphone (Android™ (v.2.3 or newer) or iPhone , iPad , iPod touch (v6 or newer) ), a Zmodo camera, and a WiFi internet connection.

Smartphone Zmodo camera

Power adapter

Power outlet

Step 1

Place your Zmodo camera where you would like to use it, making sure that there is a strong WiFi connection, and plug it into a power outlet using the provided power adapter.

Connect your smartphone to your WiFi network.

Zsight

Step 2

Download the Zsight App from the

Google Play Store or the Apple App Store.

Open the app and sign up to create a free Zsight account.

Click “+” icon on top right corner, choose

“SmartLink” and follow the on-screen instructions to complete the setup process.

www.zmodo.com

Troubleshooting

Having difficulty? Please try our troubleshooting section for common issues.

1.How to view my camera from PC?

Method 1: View on webpage via MeShare Cloud Platform

Go to website https://user.meshare.com/ on your browser and login with your Zsight user ID. You shall then see your device list on the webpage.

(User ID can be registered on Zsight APP or MeShare Cloud Platform)

Method 2: View your camera with PC Zviewer software. (This works only when your PC is on the same local area network as your camera).

Download and Install PC Zviewer from, http://surveillance.zmodo.com/support-software.

Launch PC Zviewer and login with default ID admin with password 111111. Select LAN Search and click Search. You shall then see all the cameras in your LAN. Click Add to add them into your list. Go back to Live Video to view your cameras.

2.Why it says “the device has been added”?

One camera can only be bundled with one user account. If you see this, it means your camera has been bound to another user ID.

If that ID was your old Zsight account, please log into the Zsight App with it.

You should see the camera in your device list. Hold and delete the camera from your list. Then your device is free to be added to any user's device list again.

If you forgot your original account ID or password, or you've never added the camera with any user account before. Please contact customer service for unbinding. You will be required to offer the device ID.

3.How to reconnect my camera to Internet if it's disconnected or my network environment changed?

On the back of camera, there is a small hole with RESET button inside.

Use a pin to reset the camera by holding the button till the indicator light starts blinking green.

Make sure your mobile device is connected to your WiFi. Launch the Zsight

App, click the “+” icon on the top right corner, choose “SmartLink”. Then follow the on-screen instructions.

Connect facebook.com/zmodo twitter/zmodo

Camera LED Guide

Solid green

The camera is powering on.

Blinking green

The camera is ready for Smartlink setup.

Solid blue

The camera has successfully connected to the WiFi network.

Blinking blue

The camera is connecting to the

WiFi network. Please do NOT turn off or unplug the camera.

Solid red

The camera can't connect to the WiFi. Why?

You may have entered the password incorrectly. Try re-entering your WiFi password.

You may not have a working internal connection. Check to see if your router is connected to the Internet. Try resetting your camera by pressing the reset pinhole on the back of the camera. Hold the button until the light turns blinking green. Then begin the setup procedure again.

Quick Start Guide

Next-Gen HD Wireless Camera

?

Having difficulty?

Please visit our support page for more instructions, troubleshooting, and other resources: http://www.zmodo.com/supports

Connect facebook.com/zmodo twitter/zmodo

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