Owner`s manual
Refrigerator
user manual
This manual is made with 100 % recycled paper.
imagine the possibilities
Thank you for purchasing a Samsung product.
Free Standing Appliance
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Contents
SAFETY INFORMATION ……………………………………………………………… 2
SETTING UP YOUR FRENCH DOOR REFRIGERATOR ………………………… 9
OPERATING YOUR FRENCH DOOR REFRIGERATOR ………………………… 19
TROUBLESHOOTING ………………………………………………………………… 39
Safety information
SAFETY INFORMATION
CAUTION
Before using your new Samsung French Door
Refrigerator, please read this manual thoroughly to
ensure that you know how to operate the features
and functions that your new appliance offers safely
and efficiently.
This appliance is not intended for use by persons
(including children) with reduced physical,
sensory, or mental capabilities, or those who lack
experience and knowledge, unless they have been
given supervision or instruction concerning the use
of the appliance by a person responsible for their
safety.
Because the following instructions cover various
models, the characteristics of your refrigerator may
differ slightly from the refrigerator described in this
manual.
If you have any question, contact us at
1-800-SAMSUNG or find help and information
online at www.samsung.com.
Hazards or unsafe practices that may result in
minor personal injury or property damage.
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions carefully.
Unplug the power plug from the wall
socket.
Make sure the refrigerator is grounded to
prevent electric shock.
Call the contact center for help.
Note.
Important safety symbols and
precautions:
WARNING
Hazards or unsafe practices that may result in
severe personal injury or death.
These warning symbols are here to prevent
injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe
place for future reference.
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WARNING
CRITICAL INSTALLATION
WARNINGS
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• This refrigerator must be properly
located and installed in accordance
with the instructions in this manual
before you use it.
Connect the power plug in the proper position
with the cord hanging down.
If you connect the power plug upside down, the
wire can get cut off and cause a fire or electric
shock.
When moving the refrigerator, be careful not to
roll over or damage the power cord.
This constitutes a fire hazard.
Make sure that the power plug is not crushed
or damaged by the back of the refrigerator.
Keep the packing materials out of reach of
children.
There is a risk of death from suffocation if a
child puts the packing materials on his or her
head.
The appliance must be positioned so that the
plug is accessible after installation.
Failing to do so may result in an electric shock
or fire due to electric leakage.
You need to remove all the protective plastic
film before you initially plug the product in.
If your refrigerator comes with fasteners used
to level the doors, keep them out of reach of
children.
Do not let children play with them.
There is a risk of death from suffocation if a
child swallows a fastener.
SAFETY INFORMATION
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• Do not install the refrigerator in a damp
location or place where it may come in
contact with water.
Deteriorated insulation on electrical parts may
cause an electric shock or fire.
Do not place this refrigerator in direct sunlight
or expose it to the heat from stoves, room
heaters, or other appliances.
Do not plug several appliances into the same
multiple power strip.
The refrigerator should always be plugged into
its own individual electrical outlet which has a
voltage rating that matches the voltage listed
on the refrigerator’s rating plate.
This provides the best performance and
also prevents overloading of house wiring
circuits, which could cause a fire hazard from
overheated wires.
If the wall socket is loose, do not insert the
power plug.
There is a risk of electric shock or fire.
Do not use a power cord that has cracks or
abrasion damage along its length or at either
end.
Do not bend the power cord excessively or
place heavy objects on it.
Do not twist or tie the power cord.
Do not hook the power cord over a metal
object, place a heavy object on the power
cord, insert the power cord between objects, or
push the power cord into the space behind the
appliance.
When moving the refrigerator, be careful not to
roll over or damage the power cord.
This may result in an electric shock or fire.
Never unplug your refrigerator by pulling on the
power cord.
Always grip the plug firmly and pull straight out
from the outlet.
Damage to the cord may cause a short-circuit,
fire, and/or electric shock.
Do not use aerosols near the refrigerator.
Using aerosols near the refrigerator may cause
an explosion or fire.
Do not install this appliance near a heater or
inflammable material.
• Do not install this appliance in a humid, oily,
or dusty location , or in a location exposed to
direct sunlight or water (rain, etc.).
• Do not install this appliance in a location where
gas may leak.
- This may result in an electric shock or fire.
• The refrigerator must be safely
grounded.
- Always make sure that you have grounded the
refrigerator before attempting to investigate or
repair any part of the appliance.
Power leakages can cause severe electric
shock.
• Never use gas pipes, telephone lines, or other
potential lightning attractors as an electrical
ground.
- Improper use of the grounding plug can result
in a risk of electric shock.
If it is necessary to use an extension cord, use
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only a 3-wire extension cord that has a 3-blade
grounding plug and a 3-slot receptacle that will
accept the plug on the appliance.
The marked rating of the extension cord should
be AC 115-120 V, 10 A, or more.
If a grounding adapter is used, make sure the
receptacle box is fully grounded.
• Plug the power plug into the wall socket firmly.
Do not use a damaged power plug, damaged
power cord, or loose wall socket.
- This may result in an electric shock or fire.
• If the power cord is damaged,
have it replaced immediately by the
manufacturer or one of its service
agent.
• We strongly recommend you have a qualified
technician or service company install the
refrigerator.
- Failing to do so may result in an electric shock,
fire, explosion, problems with the product, or
injury.
WARNING
CRITICAL USAGE WARNINGS
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CAUTION
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INSTALLATION CAUTIONS
• Allow sufficient space around the
refrigerator and install it on a flat
surface.
- If your refrigerator is not level, the internal
cooling system may not work correctly.
- Keep the ventilation space in the appliance
enclosure or mounting structure clear of
obstructions.
• Allow the appliance to stand for 2 hours after
installation.
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When installing the refrigerator, make sure both
legs contact the floor for secure installation.
Legs are located at the bottom back of freezer
door.
Insert a flathead screwdriver and turn it in the
direction of the arrow until it is level.
Always balance the load on each door.
Overloading a door may cause the refrigerator
to fall, causing physical injury.
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• Do not insert the power plug into a wall
socket with wet hands.
Do not store articles on the top of the
appliance.
When you open or close the door, the articles
may fall and cause personal injury and/or
material damage.
Do not insert hands, feet or metal objects (such
as knives, etc.) into the bottom or the back of
the refrigerator.
This may result in an electric shock or injury.
Any sharp edges may cause a personal injury
Do not put a container filled with water on the
refrigerator.
If spilled, there is a risk of fire or electric shock.
Children should be supervised to ensure that
they do not play with the appliance.
Keep fingers out of “pinch point” areas.
Clearances between the doors and cabinet are
necessarily small. Be careful when you open
the doors if children are in the area.
Do not let children hang on the door.
A serious injury may occur.
Do not let children go inside the refrigerator.
They could become trapped.
Do not insert your hands into the bottom area
under the appliance.
Any sharp edges may cause personal injury.
Do not let children step on a drawer cover.
The drawer may break and cause them to slip.
Do not overfill the refrigerator with food.
When you open the door, an item may fall out
and cause personal injury or material damage.
Do not touch the inside walls of the freezer or
products stored in the freezer with wet hands.
This may cause frostbite.
Never put fingers or other objects into the water
dispenser hole, ice chute, or ice maker bucket.
It may cause personal injury or material
damage.
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• If the interior or exterior LED lamp has gone
out, please contact your nearest service center.
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• Children should be supervised to
ensure that they do not play with the
appliance.
Keep fingers out of “pinch point” areas.
Clearances between the doors and cabinet are
necessarily small.
Be careful when you open the doors if children
are in the area.
Do not let children hang on the door.
A serious injury may occur.
Do not let children go inside the refrigerator.
They could become trapped.
Bottles should be stored tightly together so that
they do not fall out.
This product is intended only for the storage of
food in a domestic environment.
If a gas leak is detected, avoid any naked
flames or potential sources of ignition, and air
the room in which the appliance is standing for
several minutes.
Do not touch the appliance or power cord.
Do not use a ventilating fan.
A spark may result in an explosion or fire.
Use only the LED Lamps provided by the
manufacturer or its service agents.
SAFETY INFORMATION
• Do not use or place any substances sensitive
to temperature such as inflammable sprays,
inflammable objects, dry ice, medicine, or
chemicals near or inside the refrigerator.
• Do not keep volatile or inflammable objects
or substances (benzene, thinner, propane
gas, alcohol, ether, LP gas, and other such
products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in fire or explosion.
• Do not store pharmaceutical products, scientific
materials, or temperature sensitive products in
the refrigerator.
- Products that require strict temperature
controls must not be stored in the refrigerator.
• Do not place or use an electrical appliance
inside the refrigerator, unless it is of a type
recommended by the manufacturer.
• Do not stand on top of the appliance or place
objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal
objects, etc.) on the appliance.
This may result in an electric shock, fire,
problems with the product, or injury.
Do not put a container filled with water on the
appliance.
- If spilled, there is a risk of fire or electric shock.
• Do not use mechanical devices or any other
means to accelerate the defrosting process,
other than those recommended by the
manufacturer.
• Do not damage the refrigerant circuit.
• Do not spray volatile material such as
insecticide onto the surface of the appliance.
- As well as being harmful to humans, it may also
result in an electric shock, fire, or problems with
the product.
• Never stare directly at the UV LED lamp for long
periods of time.
- This may result in eye strain due to the
ultraviolet rays.
• If the refrigerator emits a burning smell
or smoke, unplug the refrigerator
immediately and contact your
Samsung Electronics service center.
• If you experience difficulty changing a non-LED
light, contact a Samsung service center.
• If the product is equipped with LED Lamps, do
not disassemble the Lamp Covers and LED
Lamps yourself.
- Please contact your service agents.
• If dust or water enters the refrigerator, unplug
the refrigerator and contact your Samsung
Electronics service center.
- There is a risk of fire.
• Do not attempt to repair, disassemble,
or modify the appliance yourself.
• Do not use any fuse (such as cooper, steel wire,
etc.) other than a standard fuse.
• If your appliance needs to be repaired or
reinstalled, contact your nearest service center.
- Failing to do so may result in an electric shock,
fire, problems with the product, or injury.
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CAUTION
USAGE CAUTIONS
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• When the Outer Door is opened wider
than normal (more than 105°), the Inner
Door can scrape against the inner
portion of the Outer Door.
Do not open the Inner Door when the Outer
Door is open. Close the Outer door so that the
Handle Latch catches on the Inner Door, and
then open the Inner and Outer Doors together.
When you close the Outer Door, make sure you
hear the “click” sound of the latch catching on
the Inner Door.
Do not re-freeze frozen foods that have thawed
completely.
Do not place carbonated or fizzy drinks in the
freezer compartment.
Do not put bottles or glass containers in the
freezer.
When the contents freeze, the glass may break
and cause personal injury.
Use only the ice maker provided with the
refrigerator.
Have the refrigerator’s water supply installed by
a suitably qualified person and connected only
to a potable water supply.
To operate the ice maker properly, water
pressure of 20 ~ 125 psi (138 ~ 862 kPa) is
required.
If you will be away from home for a long period
of time (on vacation, for example) and won’t
be using the water or ice dispensers, close the
water valve.
Otherwise, water leakage may occur.
If you won’t be using the refrigerator for a very
long period of time, (3 weeks or more) empty
the refrigerator, unplug it, close the water valve,
wipe excess moisture from the inside walls,
and leave the doors open to prevent odors and
mold.
• Service Warranty and Modification.
- Any changes or modifications
performed by a 3rd party on this
finished appliance are not covered
under Samsung warranty service, nor is
Samsung responsible for safety issues
that result from 3rd party modifications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a
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plastic bag, the refrigerator can be over cooled.
If this cooling period lasts too long, the water
filter may break and cause water leakage.
If the refrigerator is disconnected from the
power supply, you should wait for at least five
minutes before plugging it back in.
If you have a long vacation planned or do not
intend to use the refrigerator for a long period of
time, (3 weeks or more) empty the refrigerator,
pull out the power plug, close the water valve,
wipe excess moisture from the inside walls,
and leave the doors open to prevent odors and
mold.
Letting the refrigerator run long periods of time
without using it can cause the insulation to
deteriorate and may cause a fire.
To get the best performance from the product:
Do not place food too close to the vents at the
rear of the appliance as it can obstruct free air
circulation in the refrigerator compartment.
Wrap food up properly or place it in airtight
containers before putting it into the refrigerator.
Do not place glasses, bottles, or carbonated
beverages in the freezer.
These items may freeze and break.
Broken glasses, bottles, and beverage
containers can cause injury.
Please observe maximum storage times and
expiration dates of frozen goods.
There is no need to disconnect the refrigerator
from the power supply if you will be away for
less than three weeks.
However, if you will be away for more than
three weeks, remove all the food, unplug the
refrigerator, close the water valve, wipe excess
moisture from the inside walls, and leave the
doors open to prevent odors and mold.
Fill the water tank and ice cube trays with
potable water only (tap water, mineral water, or
purified water).
Do not fill the tank with tea or a Sports drink.
This may damage the refrigerator.
Do not strike or apply excessive force to any
glass surface.
Broken glass may result in a personal injury
and/or property damage.
• If the product is flooded, make sure to
contact your nearest service center.
There is a risk of electric shock or fire.
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CAUTION
WARNING
CLEANING CAUTIONS
CRITICAL DISPOSAL WARNINGS
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• Use a clean, dry cloth to remove any
foreign matter or dust from the power
plug blades.
Do not use a wet or damp cloth when
cleaning the plug.
Otherwise, there is a risk of fire or electric
shock.
• Before cleaning or performing
maintenance, unplug the appliance
from the wall socket.
Failing to do so may result in an electric shock
or fire.
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WARNING
• This product contains chemicals known to
the State of California to cause cancer and
reproductive toxicity.
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• DANGER : Risk of child entrapment.
Before you throw away your old
refrigerator or freezer:
Take off the doors and door latch.
Leave the shelves in place so that children
cannot easily climb inside.
Children trapped inside a refrigerator can hurt
themselves or suffocate to death.
Please dispose of the packaging material from
this product in an environmentally friendly
manner.
Ensure that none of the pipes on the back of
the appliance are damaged prior to disposal.
R-600a or R-134a is used as a refrigerant.
Check the compressor label on the rear of
the appliance or the rating label inside the
fridge to see which refrigerant is used for your
refrigerator.
If this product contains flammable gas
(Refrigerant R-600a), contact your local
authority in regard to safe disposal of this
product.
When disposing of this refrigerator, remove the
door/door seals and door latch so that small
children or animals cannot become trapped
inside.
Children should be supervised to ensure that
they do not play with the appliance.
If trapped inside, the child may get hurt or
suffocate to death.
Cyclopentane is used in the insulation. The
gases in the insulation material require a special
disposal procedure. Please contact your local
authorities in regard to the environmentally safe
disposal of this product.
Keep all packaging materials well out of the
reach of children, as packaging materials can
be dangerous to children.
If a child places a bag over his or her head, the
child could suffocate.
SAFETY INFORMATION
• Do not spray water directly on the
inside or outside the refrigerator.
- There is a risk of fire or electric shock.
• Do not use a hair dryer to dry the inside of the
refrigerator.
• Do not place a lighted candle in the refrigerator
to remove bad odors.
- This may result in an electric shock or fire.
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Saving Energy Tips
ADDITIONAL TIPS FOR
PROPER USAGE
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• In the event of a power failure, call the local
office of your Electricity Company and ask how
long it is going to last.
- Most power failures that are corrected in an
hour or two will not affect your refrigerator
temperatures. However, you should minimize
the number of door openings while the power
is off.
- Should the power failure last more than 24
hours, remove and discard all frozen food.
• If a key is provided with refrigerator, the keys
should be kept out of the reach of children and
not be kept in the vicinity of the appliance.
• The appliance might not operate consistently
(frozen contents can thaw or temperatures
can become too warm in the frozen food
compartment) when sited for an extended
period of time in a location where ambient
air temperatures are constantly below the
temperatures for which the appliance is
designed.
• Do not store food which goes bad easily at low
temperature, such as bananas and melons.
• Your appliance is frost free, which means there
is no need to manually defrost your appliance.
This will be carried out automatically.
• Temperature rise during defrosting complies
with ISO requirements.
But If you want to prevent an undue rise in the
temperature of frozen food while the appliance
defrosts, wrap the frozen food in several layers
of newspaper.
• Any increase in the temperature of frozen food
during defrosting can shorten its storage life.
• Do not re-freeze frozen foods that have thawed
completely.
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Install the appliance in a cool, dry room with
adequate ventilation.
Ensure that it is not exposed to direct sunlight
and never put it near a direct source of heat (a
radiator, for example).
Never block any vents or grilles on the
appliance.
Allow warm food to cool down before placing it
in the appliance.
Put frozen food in the refrigerator to thaw.
You can then use the low temperatures of the
frozen products to cool food in the refrigerator.
Do not keep the door of the appliance open for
too long when putting food in or taking food
out.
The shorter the time the door is open, the less
frost build-up you’ll have in the freezer.
Provide sufficient clearance to the right, left,
back, and top for air circulation when installing
the refrigerator. This will help reduce power
consumption and keep your energy bills lower.
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Setting up your French Door
Refrigerator
GETTING READY TO INSTALL
THE REFRIGERATOR
B
SETTING UP
A
Congratulations on your purchase of this Samsung
French Door Refrigerator.
We hope you enjoy the state-of-art features and
efficiencies that this new appliance offers.
E
D
C
Selecting the best location for the
refrigerator
Width “B”
35 6/8” (908 mm)
Height “C”
68 7/8” (1749 mm)
Overall Height “D”
70” (1777 mm)
Depth “E”
37 7/8” (963 mm)
2” (50 mm)
125°
125°
62 1/8”
(1578 mm)
13 2/8”
(335 mm)
35 3/4” (908 mm)
4 6/8” (122 mm)
2 3/8” (61 mm)
49 3/4” (1263 mm)
Important: Make sure that you can easily move
your refrigerator to its final location by measuring
doorways (both width and height), thresholds,
ceilings, stairways, etc.
The following chart details the exact height and
depth of this Samsung French Door Refrigerator.
RF30HB*
35 1/2” (901 mm)
54 3/8” (1383 mm)
If the refrigerator does not have enough space, the
internal cooling system may not work properly.
If your refrigerator has an ice maker, allow extra
space at the back for the water line connections.
When you install the refrigerator next to a fixed
wall, you need a minimum clearance of 3 ¾”
(95 mm) between the refrigerator and wall to allow
the door to swing open.
Model
Depth “A”
30 7/8”
(785 mm)
Choose:
• A location with easy access to a water supply.
• A location without direct exposure to sunlight.
• A location with a level floor.
• A location with enough space for the
refrigerator doors to open easily.
• A location that provides sufficient space to the
right, left, back, and top for air circulation.
• A location that allows you to move the
refrigerator easily if it needs maintenance or
service.
• Do not install the refrigerator where the
temperature will go below 50 ºF (10 ºC).
• Do not locate the refrigerator where it may
become wet.
Each measurement based on the design
dimension, so it may differ depending on
the measuring method.
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ACCESSORIES AND REQUIRED
TOOLS
CAUTION
When moving your refrigerator
The following accessory is included with your
refrigerator:
To prevent floor damage, be sure the front
adjusting legs are in the up position (above the
floor).
Refer to ‘Adjusting the Level’ in the manual (on
page 15).
Fastener
Flat-blade screw
driver(-)
Control Lever
Required Tools (Not provided)
You need the following tools to complete the
installation of your refrigerator:
Flooring
For proper installation, you must place this
refrigerator on a level, hard surface that is the
same height as the rest of the floor. This surface
should be strong enough to support a fully loaded
refrigerator.
To protect the finish of the flooring, cut a large
section of the cardboard carton and place it under
the refrigerator where you are working. When
moving the refrigerator, you need to pull and push
it straight forwards or back. Do not wiggle it from
side to side.
Philips
screwdriver (+)
Flat-blade screw
driver (-)
Pliers
Allen wrench
(3/16”) (5 mm)
Socket wrench
(13/32”) (10 mm)
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REMOVING THE REFRIGERATOR
DOORS
1. Remove 3 screws holding down the TOP
TABLE ( 1 ) and separate the connected wires.
(1)
SETTING UP
For some installations you need to remove the
fridge and freezer drawers so you can move the
refrigerator to its final location.
Do not remove the doors/drawer if you don’t need
to. If you do not need to remove the refrigerator
doors, go to Adjusting the Level on page 15.
If you need to remove the doors. continue below.
Before removing the door/drawer, make sure you
read the following items:
With the door opened
WARNING
Disconnect power to the refrigerator before
removing the doors or drawers.
• Be careful not to drop, damage or
scratch the doors/drawers while
removing them.
• Use care when you remove the doors/drawers.
The doors are heavy and you could injure
yourself.
• Reattach the doors/drawers properly to avoid:
- Moisture from air leakage.
- Uneven door alignment.
- Wasting energy due to improper door seal.
2. Disconnect two connectors ( 2 ) on the left side
door. To remove the water coupler from the
hinge, twist and pull it from the hinge.
Remove the water line ( 3 ) while pressing the
marked part ( 4 ) of the water line coupler.
(2)
Red Clip
(1/4")
(3)
(4)
Disassembling the refrigerator doors
CAUTION
WARNING
Be careful not to drop and scratch the doors while
removing them.
If a red clip is on the coupler, you must remove it
before removing the tube.
3. Pull and remove the hinge lever ( 5 ). Remove
the ground screw ( 6 ) attached to the upper
left door hinges with a philips screwdriver (+).
Remove the upper left and right door hinges
( 7 ).
(5)
(6)
(7)
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4. Lift the door straight up to remove.
REATTACHING THE
REFRIGERATOR DOORS
To reattach the fridge doors after you have moved
the fridge to its final location, assemble the parts in
reverse order.
1. The Water Line must be fully inserted into the
center of the transparent coupler (Type A) or the
Guide Lines (Type B) to prevent water leakage
from the dispenser.
5. Remove the screw ( 8 ) attached to the
lower left and right door hinges with a philips
screwdriver (+).
Remove the 2 hex head bolts ( 9 ) attached to
the lower left and right door hinges with an allen
wrench (3/16”).
Remove the lower left and right door hinges
( 10 ).
2. Insert the clip in the install pack, and then
confirm that it holds the line firmly.
Type A
Dispenser
Center of Transparent
coupler
(10)
(8)
clip A (1/4”)
(6.35 mm)
(9)
Type B
The Guide Lines
clip A (1/4”)
(6.35 mm)
Allen wrench
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5. Lift up the Flex door from the rails.
DISASSEMBLING THE FLEX
DOOR
1. Take out the Flex Zone ( 1 ) by lifting it up.
(1)
SETTING UP
2. Take off the cover ( 2 ) with the harness using a
flat head screwdriver (-).
(2)
3. Press the locking tab and separate the Wire
Connector.
RE-ASSEMBLING THE FLEX
DOOR
To reattach the flex door after you have moved the
fridge to its final location, assemble parts in reverse
order.
CAUTION
When reassembling the Flex Door, be sure to
reconnect the wire harness. If the wire harness is
not reconnected, the Flex Room does not work.
4. Remove 1 hex head bolt from each side with a
socket wrench (10 mm).
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DISASSEMBLING THE FREEZER
DOOR
5. Holding the top of the Freezer Drawer, pull it
out all the way, and then remove it from the rail
system.
1. Take out the upper drawer by lifting it up.
2. Remove the freeze room guard ( 1 ) by lifting
the guard up.
CAUTION
Be careful not to scratch or dent the sliding rail by
letting it strike the floor.
(1)
3. Take out the lower basket ( 2 ) by lifting the
basket up from the rail system.
CAUTION
Make sure that you mount the freezer basket in the
right position when removing / installing the freezer
door. Failing to do so may result in the door not
opening or closing properly.
(2)
4. Press the fixing hook of the rail system.
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RE-ASSEMBLING THE FREEZER
DOOR
To reattach the drawer after you have moved
the fridge to its final location, assemble the parts in
reverse order.
CAUTION
Both control levers must be touching the floor
to prevent the refrigerator from tipping over and
causing personal injury or property damage.
Make sure the refrigerator is level so that you can
make final adjustments. Use a level to test if the
refrigerator is level both side to side and back to
front. If the refrigerator is not level, you will not
be able to get the doors perfectly even, which
may cause moisture condensation and increased
energy bills. Below is an example of how to level
the refrigerator if the left side of the refrigerator is
lower than the right side.
SETTING UP
ADJUSTING THE LEVEL
CAUTION
If the refrigerator is installed on an uneven floor, it
may tilt. To prevent this, adjust the control levers
on both front legs so that they contact the floor
firmly.
If the right side is lower, perform the same
procedure, but with the right control lever.
How to adjust the level
1. Open the freezer drawer and remove the lower
basket.
2. Insert a flat-blade screwdriver (-) into a notch on
the left control lever, and then turn it counterclockwise to level the refrigerator.
(You turn the lever clockwise to lower the
refrigerator and counterclockwise to raise it.)
It is difficult to remove the cover leg
front from the refrigerator, so we do not
recommend making small adjustments
with the control lever.
Instead, refer to the next page for the best
way to make minor adjustments to the
doors.
flat-blade screwdriver (-) Control Lever
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MAKING MINOR ADJUSTMENTS
TO THE DOORS
A leveled refrigerator is necessary for getting the
doors perfectly even.
For leveling instructions, review the previous
section on leveling the refrigerator.
Fixed part
MAKING MINOR ADJUSTMENTS
BETWEEN OUT DOOR AND IN
DOOR
After raising the out door, insert the supplied SHIM
HINGE MIDDLE in the gap between the OUT
DOOR and the HINGE-SHAFT.
Adjustment
part
The left door is fixed.
To make minor adjustments between
doors, adjust only the right door.
1. Pull out the freezer drawer ( 1 ) to reveal the
lower hinge ( 2 ).
SHIM HINGE MIDDLE are enclosed with
the refrigerator.
The thickness of RING is 0.04” (1 mm).
2. Insert a philips screwdriver (+) ( 3 ) into the shaft
( 4 ) of the lower hinge.
CAUTION
3. Adjust the height by turning a philips
screwdriver (+) ( 3 ) clockwise ( DOWN ) or
UP
counterclockwise ( ).
Keep the Rings out of the reach of children and
make sure that children do not play with them or
put them into their mouths.
(2)
(4)
(1)
(3)
(3)
When you turn a philips screwdriver (+)
counterclockwise (
), the door will
move up.
4. After adjusting the doors, insert the supplied
fastener ( 6 ) using a pliers ( 5 ) in the gap
between the hinge-grommet ( 7 ) and the lower
hinge ( 8 ). The number of fasteners you’ll need
to insert depends on the gap.
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INSTALLING THE WATER
DISPENSER LINE
Cold water line
Water line installation kit
Pipe clamp
Shut off valve
Connecting the water supply line to the
refrigerator
SETTING UP
A water dispenser with a filter is one of the helpful
features on your new refrigerator.
To help promote better health, the water filter
removes unwanted particles from your water.
However, it does not sterilize the water or destroy
microorganisms. You may need to purchase a
water purifying system to do that.
The water line also connects to the ice maker.
For the ice maker to operate properly, water
pressure of 20 ~ 125 psi (138 ~ 862 kPa) is
required.
If the refrigerator is installed in an area with low
water pressure (below 20 psi), you can install a
booster pump to compensate for the low pressure.
After you have connected the water line, make
sure the water storage tank inside the refrigerator
is properly filled.
To do this, press the water dispenser lever until the
water runs from the water outlet.
There are several items that you need to purchase
to complete this connection.
You may find these items sold as a kit at your local
hardware store.
Use Copper Tubing
Use Plastic Tubing
• ¼” copper tubing
• ¼” compression nut
(1pc)
• Ferrule (2pc)
• ¼” plastic tubing
→ Molded end (Bulb)
• ¼” compression nut
(1pc)
Water line installation kits are available at
extra cost from your dealer.
We recommend using a water line
installation kit that contains copper tubing
and a ¼” compression nut.
Connecting to the water supply line
Refrigerator
1. First, shut off the main water
supply.
Plastic Tubing
(Assembled)
Compression Nut
(1/4”) (Assembled)
2. Locate the nearest cold water drinking line and
install the pipe clamp and shut off valve.
Compression
Fitting (Assembled)
Molded end
(Bulb)
Ferrule
(Not supplied)
Compression
nut (B) (1/4”)
(Not supplied)
Cold water line
Copper tubing
(Not supplied)
or
Plastic tubing (B)
(Not supplied)
Pipe clamp
Household water supply line
Shut off valve
3. Connect the water line installation kit to the
shut off valve.
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1. Connect the household water line to the
assembled compression fitting.
- If you are using copper tubing, slip the
compression nut ( B ) (not supplied) and
ferrule (not supplied) on the copper tubing (not
supplied) as shown.
- If you are using plastic tubing ( B ), insert the
molded end (Bulb) of the plastic tubing ( B ) into
the compression fitting.
CAUTION
Do not use without the molded end (Bulb) of the
plastic tubing ( B ).
2. Tighten the compression nut ( B ) onto the
compression fitting.
Do not over-tighten the compression nut ( B ) .
3. Turn the water on and check for any leakage.
If you find water drops or leakage in the
connection areas, turn off the main water
supply. Check the connections and, if
necessary, tighten.
4. Flush 1 gallon of water through the filter before
drinking or using the water from the refrigerator.
(Flush approximately 6 minutes.)
To flush, press a large glass or cup against the
water dispenser lever.
Fill the glass, empty it into the kitchen sink after
it is filled, and then repeat.
COMPLETING THE SET UP
Now that you have your new refrigerator installed
in place, you are ready to set up and enjoy the
features and functions of the appliance.
By completing the following steps, your refrigerator
should be fully operational.
1. Make sure your refrigerator is in an appropriate
location with reasonable clearance between it
and the wall. Refer to installation instructions in
this manual.
2. Once the refrigerator is plugged in, make sure
the interior light comes on when you open the
doors.
3. Set the Temperature control to the coldest
temperature and wait for an hour.
The freezer will get slightly chilled and the motor
will run smoothly.
Reset the refrigerator and freezer to the
temperatures you want.
4. After you plug the refrigerator in, it will
take a few hours to reach the appropriate
temperature.
You can store food and drinks in the refrigerator
after the temperature is sufficiently cool.
5. After you turn on the refrigerator, let the ice
maker make ice for 1 to 2 days.
Over that period of time, throw out the first 1 or
2 buckets of ice the freezer makes to ensure all
impurities have been removed from the water
line.
If condensation or water drops appear
on both sides of the fridge door’s central
part, turn the Energy Saver mode off after
removing the condensation.
(See the explanation of the Energy Saver
button in “Using the Control Panel” on
page 19.)
Only connect the water line to a drinkable
water source.
If you have to repair or disassemble the
water line, cut off 1/4“ of the plastic tubing
to make sure you get a snug, leak-free
connection.
You can test the water line quickly using a
paper cup. Under normal conditions, the
water dispenser can fill a 5.75 oz. (170 cc)
cup in about 10 seconds.
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Operating your French Door
Refrigerator
USING THE CONTROL PANEL
(4)
(2)
(5)
(3)
(6)
(10)
(7)
(1)
Energy
Saver
(9)
The Freezer button serves two purposes:
- To set the Freezer to your desired
temperature.
- To turn the power freeze function on
and off.
OPERATING
(1)
(2)
Freezer
(Hold 3
sec for
Power
Freeze)
1. To set the Freezer temperature
Touch the Freezer button to set the Freezer
to your desired temperature. You can set
the temperature between -8 °F (-23 °C)
and 5 °F (-15 °C).
(8)
Touching this button turns Energy Saver
mode on and off. When you turn Energy
Saver on, the Energy Saver icon lights.
Turn Energy Saver off and the icon goes
off. The Energy Saver function’s factory
setting is “ON”. If condensation or water
drops appear on the doors, turn the
Energy Saver mode off.
2. Power Freeze function
Touch and hold this button for 3 seconds
to decrease the time needed to freeze
products in the Freezer.
It can be helpful if you need to quickly
freeze easily spoiled items or if the
temperature in the freezer has warmed
dramatically (For example, if the door was
left open).
When you use this function, the energy
consumption of the refrigerator will
increase.
Remember to turn it off when you don’t
need it and return the freezer to your
original temperature setting. If you need to
freeze large amount of food, activate the
Power Freeze function at least 20 hours
before you put the food into the freezer.
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(3)
Alarm
(Hold 3
sec for
Filter
Reset)
The Alarm button serves two purposes:
- To turn the door open alarm on and off
- To reset the water filter life indicator.
1. Door Alarm Function
If the door alarm is set to On, an alarm
beeps if any refrigerator door is left open
for more than three minutes. The beeping
stops when you close the door. The door
alarm function is pre-set to On in the
factory. You can turn it off by pressing and
then releasing the Alarm button. You can
turn it back on in the same fashion. The
icon lights up when the function is on.
When the Door Alarm function is on and
the alarm sound is triggered, the Door
Alarm Icon will blink while the alarm
sounds.
2. Water Filter Life Indicator Function
After you replace the water filter, touch and
hold this button for 3 seconds to reset the
water filter life indicator. When you reset
the water filter life indicator, the Filter icon
on the panel turns Off. The Filter icon will
turn red to let you know it is time to change
the water filter after six months (about 300
gallons). Some areas have large amounts
of lime in their water, which causes the
water filter to clog more quickly. If this
is the case in your area, you will have to
change the filter more frequently than every
six months.
(5)
Fridge
(Hold 3
sec for
Power
Cool)
The Fridge button serves two purposes:
- To set the Fridge to your desired
temperature.
- To turn the Power Cool function on
and off.
1. To set the Fridge temperature, press
the Fridge button.
You can set the temperature between
34 °F (1 °C) and 44 °F (7 °C).
2. Power Cool function
Touch and hold this button for 3 seconds
to decrease the time needed to cool
products in the Refrigerator. It can be
helpful if you need to quickly cool easily
spoiled items or if the temperature in
the fridge has warmed dramatically (For
example, if the door was left open).
(6)
Ice Off
(Hold 3
sec for
Child
Lock)
(4)
Lighting button serves two purposes:
Lighting
- To turn the dispenser light on and off
(Hold 3
- To switch the temperature units
sec for ºC
between ºC and ºF
↔ ºF)
1. Light Function
Touching the Lighting button turns on the
Dispenser LED lamp in continuous mode
so that it stays on continuously. The button
also lights up. If you want the Dispenser
lamp to come on only when some one
uses the dispenser, press the Lighting
button to turn the continuous mode off.
The Ice Off button serves two purposes:
- To turn the Ice maker on and off
- To turn the Child Lock Function on and
off.
1. Ice Off Function
If you don’t want to make more ice, press
the Ice Off button.
2. Child Lock Function
Touch and hold this button for 3 seconds
to lock the display, the Flex Zone panel,
and the dispenser buttons so the buttons
can not be used.
When the Child Lock is on, the refrigerator
does not dispense ice or water even if you
press the Dispenser Lever.
The child lock icon lights up to indicate
you’ve activated the child lock function.
Press 3 seconds to unlock.
2. To switch the temperature units
between ºC and ºF,
Touch and hold this button for 3 seconds
to select the temperature display you want.
Each time you press and hold the button,
the ºC and ºF temperature modes alternate
and the ºC or ºF icon lights up, indicating
your selection.
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(7)
Cubed Ice
(8)
Crushed Press the Cubed Ice or Crushed Ice
button to select the type of ice you want
Ice
dispensed.
Each time you press the button, the cubed
and crushed ice modes alternate and
(Cubed)
the Cubed or Crushed ice icon lights up,
indicating your selection.
( 10 )
Water filter usage
Filter Icon This icon lights up when you need
to change the filter, usually after the
refrigerator has dispensed about 300
gallons of water (after about 6 months).
The icon will blink red for several seconds
when you open or close the door. After you
install the new water filter, reset the filter
indicator by touching and holding the Hold
3sec for Filter Reset button for 3 seconds.
(Crushed)
(9)
Ice Off
Icon
The Ice Off icon lights when you press the
Ice Off button (6) and turn the Ice-Maker
off.
We recommend you stop ice
making if the following occur:
- There is enough ice in the ice
bucket.
- You want to save water and
energy.
- Water is not being supplied to
the refrigerator.
Cooling
Off Mode
If the ice maker function is ON, and
the water line is not connected,
there will be a water valve noise
from the back of the unit. If this
occurs, press the Ice Off (Hold
3sec for child lock) button for less
than 3 seconds until the Ice Off
Indicator ( ) illuminates.
OPERATING
- If water is not dispensing or
dispensing slowly, you need to
replace the water filter because
the water filter is clogged.
- Some areas have large amounts
of lime in their water, which
causes the water filter to clog
more quickly.
- North American (US, Canada) Models
Only ;
Cooling Off mode (also called Shop mode),
is designed for use by retailers when they
are displaying refrigerators on the shop
floor. In Cooling Off mode, the refrigerator’s
fan motor and lights work normally, but
the compressors do not run, and the
refrigerator and freezer do not get cold.
To start Cooling Off mode, touch and hold
the Energy Saver button and the Freezer
button for 5 seconds during normal
operation. The refrigerator chime sounds
and the temperature display flashes OFF.
To cancel Cooling Off mode, touch and
hold the Energy Saver and the Freezer
buttons again for 5 seconds.
To save electricity, the Panel Display turns off
automatically under the following conditions:
When no button has been pressed, when no
doors are open, or when no Dispenser Lever
has been pushed.
However, the icon indicating your cubed
or crushed ice selection will stay on. When
you press a button, open a door, or push a
Dispenser Lever, the Panel Display will turn on
again.
All function keys, except Energy Saver and
the Cubed and Crushed keys will become
operational after you remove your finger from
the button you pressed.
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CHANGING THE WATER FILTER
(2)
WARNING
(3)
To reduce risk of water damage to your property
DO NOT use generic brands of water filters in your
SAMSUNG Refrigerator.
USE ONLY SAMSUNG BRAND
WATER FILTERS. SAMSUNG is not
legally responsible for any damage,
including, but not limited to, property
damage caused by water leakage
from the use of a generic water filter.
3. Insert the new filter into the filter case ( 4 ).
(4)
(Red)
SAMSUNG Refrigerators are designed to work
ONLY WITH SAMSUNG Water Filters.
The Filter light turns red to let you know when it is
time to change your water filter cartridge.
To give you time to get a new filter, the red light
comes on just before the capacity of the current
filter runs out.
Changing the filter on time provides you with the
freshest, cleanest water from your refrigerator.
4. Push the filter, and then turn it clockwise until
it locks.
• If you have trouble inserting the water
filter because of high water pressure,
shut off the water supply valve.
To change the water filter, follow these steps:
1. Shut off the water supply. Then, turn the water
filter ( 1 ) about 1/4 turn, counter-clockwise.
2. Pull the water filter ( 1 ) from the case filter ( 2 ).
(2)
(1)
• To change the water filter more easily,
shut off the water supply valve.
• Sometimes, it is hard to disassemble the water
filter because impurities in the water cause it to
stick. If you are having difficulties, grip the water
filter firmly and pull it hard.
• When you pull the water filter, a little water
can leak from the opening. This is normal.
To minimize the water leaks, keep the filter
cartridge horizontal when you pull it.
• To prevent overflow, empty the water filter tray
( 3 ) and dry around the filter case ( 2 ).
• The locked symbol should be lined up with the
indicator line.
5. Touch and hold the “Alarm / hold 3 sec for
Filter Reset” button ( (Filter Reset) ) for about
3 seconds to reset the water filter.
The color of the indicator ( ) changes from
red to off.
6. If you turned off the water supply, turn it back
on.
For a replacement water filter, visit your
local home Improvement center or visit
Samsung’s parts distributor on line at:
http://www.samsungparts.com
Be sure the replacement water filter has
the SAMSUNG logo on the box and on the
water filter.
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Removing any residual matter inside the
water supply line after installing the water
filter.
1. Turn ON the water supply if you turned it off
when you installed the water filter.
3. Additional flushing may be required in some
households.
4. Open the Refrigerator door and make sure
there are no water leaks coming from the water
filter.
The pressure of the water supply coming out of a
reverse osmosis system going to the water inlet
valve of the refrigerator needs to be between 35
and 120 psi. (241 and 827 kPa)
If a reverse osmosis water filtration system is
connected to your cold water supply, the water
pressure to the reverse osmosis system needs to
be a minimum of 40 to 60 psi. (276 to 414 kPa)
If the water pressure to the reverse osmosis
system is less than 40 to 60 psi (276 to 414 kPa):
• Check if the sediment filter in the reverse
osmosis system is blocked.
Replace the filter if necessary.
• Allow the storage tank on the reverse osmosis
system to refill after heavy usage.
• If your refrigerator has a water filter, it may
further reduce the water pressure when used
in conjunction with a reverse osmosis system.
Remove the water filter.
OPERATING
2. Run water through the dispenser until the water
runs clear (approx. 6 to 7 minutes).
This will clean the water supply system and
remove air from the lines.
Reverse Osmosis Water Supply
IMPORTANT:
If you have questions about your water pressure,
call a licensed, qualified plumber.
Be sure to flush the dispenser thoroughly,
otherwise water may drip from the
dispenser.
This means that there is still air in the line.
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Controlling the fridge temperature
CONTROLLING THE
TEMPERATURE
Basic temperature of Freezer and
fridge compartments
The basic and recommended temperatures of the
Freezer and Fridge compartments are 0 °F and
37 °F (or -18 °C and 3 °C) respectively.
If the temperature of the Freezer and Fridge
compartments are too high or low, adjust the
temperature manually.
Controlling the Freezer temperature
Recommend Temp (Fridge) : 37 °F (or 3 °C )
The fridge temperature can be set between 34 °F
and 44 °F (or between 1 °C and 7 °C) to suit your
particular needs.
Press the Fridge button repeatedly until the desired
temperature is shown in the temperature display.
The temperature will change by 1 °F (or 1 °C) with
each press. See below.
Fahrenheit : 37 °F ➞ 36 °F ➞ 35 °F ➞ 34 °F ➞
44 °F ➞ 43 °F ➞ 42 °F ➞ 41 °F ➞ 40 °F ➞ 39 °F
➞ 38 °F ➞37 °F.
Centigrade : 3 °C ➞ 2 °C ➞ 1 °C ➞ 7 °C ➞ 6 °C
➞ 5 °C ➞ 4 °C ➞ 3 °C.
Recommend Temp (Freezer) : 0 °F (or -18 °C )
The Freezer temperature can be set between -8 °F
and 5 °F (or between -23 °C and -15 °C) to suit
your particular needs.
Press the Freezer button repeatedly until the
desired temperature is shown in the temperature
display.
The temperature will change by 1 °F (or 1 °C) with
each press. See below.
Fahrenheit : 0 °F ➞ -1 °F ➞ -2 °F ➞ -3 °F ➞
-4 °F ➞ -5 °F ➞ -6 °F ➞ -7 °F ➞ -8 °F ➞ 5 °F ➞
4 °F ➞ 3 °F ➞ 2 °F ➞ 1 °F ➞ 0 °F.
Centigrade : -18 °C ➞ -19 °C ➞ -20 °C ➞
-21 °C ➞ -22 °C ➞ -23 °C ➞ -15 °C ➞ -16 °C ➞
-17 °C ➞ -18 °C.
Keep in mind that foods such as ice cream may/
melt at 4 °F (or -15.5 °C).
The temperature display will move sequentially
from -8 °F to 5 °F (or from -23 °C to -15 °C).
The temperature control process for the Fridge
works just like the Freezer process.
Press the Fridge button to set your desired
temperature.
After a few seconds, the Fridge will begin adjusting
towards the newly set temperature.
This will be reflected in the digital display.
• The temperature of the Freezer or Fridge
may rise when you open the doors too
frequently, or if a large amount of warm
or hot food is placed inside.
• A rise in temperature may cause the digital
display to blink. Once the Freezer and
Fridge temperature return to their normal set
temperatures, the blinking will stop.
• If the blinking continues, you may need to
“reset” the Refrigerator. Try unplugging the
appliance, wait for around 10 minutes and then
plug the power cord back in.
• If there is a communication error between the
Display and Main Controller, the Convertible
Display light may blink. If the blinking continues
for a long period of time, please contact a
Samsung Electronics Service Center.
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Maintaining the Ice Bucket
USING THE COLD WATER AND
ICE DISPENSERS
Push the appropriate button to select
what you want dispensed.
Using the ice lever ( 1 )
Place a glass underneath the
ice dispenser and push gently
against the dispenser lever with
your glass.
Make sure the glass is in line with
the dispenser to prevent the ice
from bouncing out.
(1)
(2)
OPERATING
NO ICE
Select this if you want
to turn ice maker off
• To clean the ice bin/bucket, wash with a mild
detergent, rinse well, and dry thoroughly it. Do
not use harsh or abrasive cleaners or solvents.
• Ice is made in cubes. When you select
“Crushed”, the ice maker grinds the ice cubes
into crushed ice.
• When you select Cubed Ice after using the
Crushed Ice mode, a small amount of residual
crushed ice might be produced.
• The ice cubes generated by the rapid ice
making process will look white, which indicates
they were generated normally.
• If you need a large amount of ice and the ice
maker is making ice cubes quickly, move ice
cubes from the refrigerator ice bin to the freezer
ice bin to open up space in the refrigerator ice
bin. The ice maker will then make additional ice.
• If ice doesn’t come out, pull out the ice bucket
and press the test button located on the right
side of ice maker. See the illustration below.
• Do not press the test button continuously when
the tray is filled with ice or water. Water may
overflow or ice may jam the bucket.
Making Ice
Using the Water lever ( 2 )
Push the Water lever dispenser ( 2 ) gently with
your glass. Water will be released from the
dispenser.
• If you push the water and Ice lever at
about the same time, the dispenser
operates only the option you actually
selected or pushed first.
• Please wait 1 second before removing
the cup after dispensing water to prevent
spills. Do not pull out the lever dispenser
after dispensing ice or water. It comes
back automatically.
Using the Ice & Water Dispenser together
• To fill the ice bucket to maximum capacity after
installation, follow these steps:
1. Allow your refrigerator to operate and cool
down for 24 hours (or 1 full day).
- Waiting 24 hours will allow your ice maker to
cool properly.
2. Dispense 4 to 6 ice cubes into the glass.
3. After 8, and then 16 hours, dispense a full glass
of ice.
• To test the ice maker, press the Test button
on the ice maker. You will hear the refrigerator
chime (ding-dong). When the chime sounds,
release the Test button.
• The chime sounds automatically again to let
you know the ice maker is working well.
To get Ice and water, push the Ice lever ( 1 ) first
for ice, then move your glass down and press the
water dispenser lever ( 2 ) for water.
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Using the ice off Function
Check the water level
When you select the Ice Off mode, remove all ice
cubes from the bucket.
If you leave the ice cubes in the bucket, the ice
cubes may clump together, making it difficult to
remove them.
To remove the ice bucket, lift up the bottom, and
then pull out. To put the bucket back in, push the
bucket straight back until you hear a click.
Test button
If you do not push the ice bucker firmly
into place, ice in the bucket can melt.
CAUTION
• If you want to remove a large number of ice
cubes without removing the ice bucket, turn
off the ice maker, remove the ice maker’s front
cover, and then carefully remove the ice cubes.
Replace the ice maker’s front cover when you
are done. Note that the ice cubes in the ice
maker can spill out over the drawer.
• Do not put food in the ice bucket. If you store
food in the ice bucket, the food can strike the
ice maker when you open or close the door,
causing damage to the ice maker.
• Note that the ice cubes in the ice bucket may
spill out over the drawer when you remove the
ice bucket from the drawer.
If this occurs, be sure to pick up the ice cubes
that spilled out of the drawer.
• If a power failure occurs, ice cubes may melt
then freeze together when the power comes
back on, causing the dispenser to stop
working.
To prevent this problem, after a power failure, pull
out the ice bucket and discard the residual ice or
water.
If you use all the ice at once, you must
repeat Steps 2 and 3 under Ice Making.
However, only wait 8 hours before
dispensing the first 4 to 6 ice cubes.
This will replenish the ice cubes and
ensure maximum ice production.
If the bucket does not fit, turn the helix 90 degree
(see the last illustration on the right, below) and try
again.
CAUTION
• The inside of the ice bucket stays cold when it
is operating.
Do not reach deep inside the ice bucket.
• Use only the ice maker provided with the
refrigerator.
• Have a suitably qualified person install and
connect the water supply line to the refrigerator.
• Connect the water supply line to a potable
water supply only.
• To operate the ice maker properly, water
pressure of 20 ~ 125 psi is required.
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Water clouding phenomenon
Going on vacation...
If you are going on a long vacation or business trip
and won’t use the water or ice dispensers for a
long time:
OPERATING
• Close the water valve. Otherwise, water
leakage may occur.
• Remove all food.
• Unplug the refrigerator.
• Wipe excess moisture from inside and leave
the doors open. Otherwise, odor and mold may
develop.
All water provided to the refrigerator flows
through the core filter which is an alkaline
water filter.
In the filtering process, the pressure of
the water that has flowed out of the filter
is increased, and the water becomes
saturated with oxygen and nitrogen.
When this water flows out into the air, the
pressure plummets and the oxygen and
nitrogen get supersaturated, which results
in gas bubbles.
The water may temporarily look misty or
cloudy due to these oxygen bubbles.
After a few seconds, the water will look
clear.
Ice Maker Do’s and Don’ts
• Do not put your fingers, hands, or any other
unsuitable objects in the chute or ice-maker
bucket.
- It may result in personal injury or material
damage.
• Never put your finger or any other objects in the
dispenser opening.
- It may cause injury.
• Do not try to disassemble the ice maker.
• Do not wash or spray the ice bucket with water
while it is in the refrigerator.
Remove it to clean it.
CAUTION
When you insert the Ice maker tray, be sure that
the tray is well centered at the entrance.
Otherwise, the tray may get stuck.
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PARTS AND FEATURES
Review the illustration below to become more familiar with the parts and features of your refrigerator.
Light
Refrigerator
FF Ice-Maker
Slide-Shelf
Foldable-Shelf
2 Step FoldableShelf
Door Bins
Slide-Shelf
Vertical Hinged
Section
Cylinder Cover
(Option)
Vegetable & Fruit
Drawers
Flex Zone
Auto Closer
Lightt
Auto Closerr
Convertible Room
Water Filter
Auto Pull Out Drawer
Guard
Freezer Drawer Bin
Freezer
When closing the door, make sure the Vertical Hinged Section is in the correct position to avoid
scratching the other door.
If the Vertical Hinged Section is reversed, put it back to the right position and close the door.
Moisture may appear at times on the Vertical Hinged Section.
The door handle may become loose over time. If this happens, tighten the bolts found on the
inside of the door.
If you close one door with too much force, the other door may open.
When the door opens, the interlock switch automatically turns off the auger motor in the ice
maker for safety reasons.
If the interior or exterior LED lamp has gone out, please contact your service agent.
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USING FLEX ZONE
The Flex Zone is a full-width drawer with an
adjustable temperature control. You can use the
Flex Zone for large party trays, deli items, wines,
pizzas, beverages, or miscellaneous items. There
is a temperature sensor which lets you adjust the
amount of cold air allowed into the Zone. The
control buttons are located on the cap door center.
OPERATING
1. When “Wine/Party Dishes” is selected, the
temperature of the Flex Zone will be kept
around 42 °F (5 °C). This feature helps keep
food fresh for a long time.
2. When “Deli/Snack” is selected, the
temperature of the Flex Zone will be kept
around 37 °F (3 °C). This feature helps keep
food fresh for a longer time.
3. When “Cold Drink” is selected, the
temperature of the Flex Zone will be kept
around 33 °F (1 °C). This feature helps keep
drinks cold and refreshing.
4. When “Meat/Fish” is selected, the temperature
of the Flex Zone will be kept around 29 °F
(-1 °C). This feature helps keep meat or fish
fresh for a longer time.
Examples of food items you can store in the Flex
Zone by temperature setting.
Temperature Selection Button
• Press the Temp button repeatedly until your
desired mode is lit.
• Each time you press the Temp button, you
change the mode in this order: Meat/Fish
mode (29 °F (-1 °C)), Cold Drinks mode (33 °F
(1 °C)), Deli/Snack mode (37 °F (3 °C)), Wine/
Party Dishes mode (42 °F (5 °C)). Initially, the
Cold Drinks mode is selected. The refrigerator
will adjust the temperature in the Flex Zone
automatically to the temperature you selected.
• The Flex Zone Temp. Display may change
depending on the number of items inside,
where they are located, the ambient
temperature, and how often the door is
opened.
Wine
Party
Dishes
Deli
Snacks
Cold
Drinks
Meat
Fish
• wine
• pineapples
• bottled
water
• steaks
• cocktails
• lemons
• juice
• cold cuts
• cakes
• biscuits
• soft drinks • bacon
• cheeses
• potatoes
• beer
• chili dogs
Fruit and vegetables may be damaged if
stored under the “Meat Fish” setting.
Do not store lettuce or other leafy produce
in the Flex Zone.
CAUTION
Do not store glass bottles in the Flex Zone under
the “Cold Drinks” or “Meat/Fish” setting.
If they freeze, they can break and cause personal
injury.
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RECOMMENDED LOCATION FOR
THE FOLDABLE SHELF
( 3 )
( 1 )
The Foldable Shelf folds up from the center, giving
you more storage area for tall items without your
having to re-arrange the shelves.
• Install the Foldable Shelf on the right side of the
refrigerator.
• If you install the Foldable Shelf on the left side, the ice
maker will prevent the shelf from folding completely.
• To use, push the front portion of the shelf back gently
so that the shelf folds up from the middle.
Recommended
Location
( 2 )
touch
CAUTION
Do not adjust a bin full of food.
Remove the food first.
To remove dust from the bins, remove the guard
and wash in water.
REMOVING THE REFRIGERATOR
ACCESSORIES
1. Door Bins
• Door Bins ( 1 )
- To remove : Simply lift the bin up and pull
straight out.
- To relocate : Slide it in above the desired
location and push down until it stops.
• Door Bins ( 2 )
- To remove : Take the right side of the bin out
by lifting it at an angle along the guide, and then
take the left side out by pulling it from the door.
- To relocate : Slide it into the original location
and push down until it sticks.
CAUTION
Injuries can occur if large bottles in the bottom
door bins fall over when you open the doors. Open
the doors carefully.
Injuries can occur if the door bins are not
firmly connected to the doors.
Do not allow children to play with the bins.
Sharp corners of the bins may cause
injury.
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How to use the Multi Supporter
1. When not in use, leave the Multi Supporter
flipped over as shown in the diagram.
OPERATING
CAUTION
When the Outer Door is opened more than normal
(more than 105°), the Inner Door can scrape
against the inner portion of the Outer Door.
2. Flip the Multi Supporter to position ( 1 ) to
prevent items from falling out and over.
(1)
3. Flip the Multi Supporter to position ( 2 ) to use it
as a divider.
(2)
CAUTION
• Do not open the Inner Door when the Outer
Door is open. Close the Outer door so that the
Handle Latch catches on the Inner Door, and
then open the Inner and Outer Doors together.
• When you close the Outer Door, make sure you
hear the “click” sound of the latch catching on
the Inner Door.
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2. Tempered Glass shelves
CAUTION
-
To remove : Tilt up the front of the shelf in the
direction shown ( 1 ) and lift it up vertically ( 2 ).
Pull the shelf out.
-
To re-install : Tilt the front of the shelf up and
guide the shelf hooks into the slots at a desired
height. Then lower the front of the shelf so that
the hooks can drop into the slots.
After sliding the foldable shelf in and folding it, the
Shelf Front can be removed for your convenience.
If you use the self without removing the Shelf Front,
be careful. The Shelf Front can separate from the
rest of the shelf.
4. Vegetable & Fruit Drawers
(1)
(2)
• Door Bins
Before removing the drawers, remove door bins
first as shown below.
CAUTION
The Tempered Glass shelves are heavy.
Be especially careful when removing them.
-
To remove : Simply lift the bin up and pull
straight out.
-
To remove : Take the right side of the bin out
by lifting it at an angle along the guide, and then
take the left side out by pulling it from the door.
3. Foldable Shelf
-
To remove : After removing the Shelf Front, lift
up the Shelf and remove it.
-
To re-install : Hook the Shelf on the Angle
Frame, and then re-attach the Shelf Front to the
Foldable Shelf.
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• Tilt up the front of the drawer and pull it straight
out. Then, move the drawer slightly in the
direction of the arrow and pull it out of the
refrigerator. See the illustration below.
When the Flex Zone or LED lighting is not
working, check the connectors [ ( 1 ), ( 2 )
shown below ] for cracks or leaks.
1. Disassemble the Flex Door. Refer to page 13
for disassembly instructions.
2. Open the cover rail cap with a flat-head screw
driver to examine the connectors.
OPERATING
(2)
-
To re-install : Insert the drawer into the frame
rails, and then push back into place.
Slide each bin in above the desired location,
and then push down until it stops.
CAUTION
The drawers need to be removed before the glass
shelf above them can be lifted out.
5. Flex Zone
-
To remove the Flex Zone : Pull the Flex door
out to full extension. Lift the Flex Zone up,
pulling it to your body with both hands.
-
To re-install the Flex Zone : Open the Flex
door to full extension. Tilt the front of the Flex
Zone up, place the back of the Flex Zone onto
the rails, and then lower the front until the whole
Zone rests on the rails.
(1)
Using the doors
Ensure that the doors close all the way and are
securely sealed.
When the refrigerator door is only partially open, it
will automatically close. If the door is opened more
than its auto close range, it will remain open. You
must close it manually.
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REMOVING THE FREEZER
ACCESSORIES
CAUTION
1. Freezer Room Guard
- To remove : Remove the freezer room guard
( 1 ) by lifting the guard up.
- To relocate : Push down until the guard ( 1 )
locks into place.
You can scratch the side of the bin if you twist it
left or right when disassembling or re-assembling
it.
CAUTION
Do not allow babies or children to go inside the
freezer drawer.
They could damage the refrigerator and seriously
injure themselves. Do not sit on the freezer door.
The door may break. Do not allow children to climb
into the freezer drawer.
(1)
2. Super Extended Drawer
- To remove : Pull the drawer out to full
extension. Tilt up the rear of the drawer, and
then lift straight out.
- To re-install : Place the drawer onto the rails
( 4 ) by tilting it up.
Lower the drawer into place until it is horizontal,
and then slide the drawer ( 3 ) in.
CAUTION
Do not remove the divider.
WARNING
If trapped inside, children can be injured or
suffocate to death.
(4)
(3)
3. Freezer Drawer
- To remove the freezer drawer : Pull the
freezer drawer out fully. Tilt up the rear of the
bin, and then lift it out to remove.
- To re-install the freezer drawer : Place the bin
into the rail assembly, and then push closed.
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CLEANING THE REFRIGERATOR
Caring for your Samsung French Door Refrigerator
prolongs the life of the refrigerator and helps keep
the refrigerator free of odor and germs.
CAUTION
Do not spray water directly on the refrigerator.
Use a clean, damp cloth to clean.
CAUTION
Cleaning the Interior
Do not use benzene, thinner, or Clorox for
cleaning.
They may damage the surface of the appliance
and may cause a fire.
OPERATING
Clean the inside walls and accessories with a mild
detergent, and then wipe dry with a soft cloth.
You can remove the drawers and shelves for a
more thorough cleaning.
Just make sure to dry drawers and shelves before
putting them back into place.
CAUTION
You can erase the printed letters
on the display if you apply stainless
cleaner directly to the area where the
letters are printed.
Cleaning the Ice / Water Dispenser
Cleaning the Exterior
Wipe the control panel and digital display with a
damp, clean, soft cloth.
Do not spray water directly on the surface of the
refrigerator.
The doors, handles, and cabinet surfaces should
be cleaned with a mild detergent and then wiped
dry with a soft cloth.
To keep your appliance looking its best, polish the
exterior once or twice a year.
Push down one end of the tray dispenser and
remove it.
Wipe the Ice / Water Dispenser with a clean, soft
cloth.
CAUTION
When using the crushed ice
selection from the dispenser some
residual ice chips may start to collect
in the ice chute. To prevent that
residual ice from melting and running
out of the chute, you should clean
out the residual ice when you see it
start to collect in the ice chute.
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Cleaning the Rubber door seals
If the rubber door seals are dirty, the doors may
not close properly, and the refrigerator will not
operate efficiently. Keep the door seals free of
dust or stains by cleaning the doors with a mild
detergent and damp cloth.
Wipe dry with a clean, soft cloth.
CAUTION
Do not clean the refrigerator with benzene, thinner,
or car detergent.
These substances could cause a fire.
Cleaning the rear side of the
refrigerator
To keep cords and exposed parts free of dust and
dirt accumulation, vacuum the rear side of the
refrigerator once or twice a year.
(1)
CAUTION
Do not remove the back cover ( 1 ).
You could suffer an electric shock.
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FOOD STORAGE TIPS
Foods
Refrigerator
Freezer
Storage Tips
DAIRY PRODUCTS
Butter
Milk
2-3 Weeks
1-2 Weeks
Wrap or cover tightly.
Not recommended
Check date code. Most milk and similar products
are sold in date-coded cartons that indicate a
products’s peak freshness. Re-seal with cap or
wrap tightly. Do not return unused portions to
original container.
Cream Cheese, cheese
food, and cheese spread
2-4 Weeks
Not recommended
Hard Cheese (unopened)
3-4 Months
6 Months
Hard Cheese (opened)
2 Months
Not recommended
Cottage Cheese
10-15 Days
Not recommended
Cream
7-10 Days
2 Months
Sour Cream
2 Weeks
Not recommended
Cream Dips (opened)
1 Week
Not recommended
Yogurt
10-14 Days
Not recommended
Frozen Yogurt
na
2 Months
Eggs (uncooked)
3-4 Weeks
Not recommended
Check date code. Store eggs in coldest part of
refrigerator and in their original container.
Eggs (cooked)
1 Week
Not recommended
Store in covered container
Leftover egg dishes
3-4 Days
Not recommended
Store in covered container
Apples
1 Month
Not recommended
Bananas
2-4 Days
Not recommended
Peaches, Melons, Pears,
Avocados
3-5 Days
Not recommended
Berries and Cherries
2-3 Days
12 Months
Apricots
3-5 Days
Not recommended
Grapes
2-5 Days
na
Pineapple (un-cut)
2-3 Days
Not recommended
Pineapple (cut)
5-7 Days
6-12 Months
Citrus
1-2 Weeks
Not recommended
Store uncovered.
Juice
6 Days
Not recommended
Check date code and re-seal in original container.
Do not return unused portions to original container.
Frozen Juice
Thawing only
12 Months
Check date code. Do not re-freeze.
Fatty Fish (mackerel, trout,
salmon)
1-2 Days
2-3 Months
Lean Fish (cod, flounder,
etc)
1-2 Days
6 Months
Frozen or Breaded
na
3 Months
Keep in original wrapper and store in coldest
part of refrigerator. Package in vapor-proof and
moisture proof wrap for freezer. Freeze at 0 ºF (or
-18 °C ). Thaw in refrigerator or check date code.
Freeze in original packaging.
Check date code. Keep all cheese tightly packed
in moisture proof wrap
OPERATING
6-9 Months
Check date code. Most yogurt, creams, and
similar products are sold in date-coded cartons
that indicate a product’s peak freshness. Re-seal
or cover tightly. Do not return unused portions to
original container.
Check date code. Keep covered.
EGGS
FRESH FRUITS
If storing in refrigerator, do not wash fruit before
storing. Store in moisture resistant bags or
containers. Wrap cut fruits. Some fruits darken
when refrigerated.
FISH AND SHELLFISH
Fish
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Foods
Refrigerator
Freezer
Storage Tips
Shellfish
Shrimp (uncooked)
1-2 Days
12 Months
Crab
3-5 Days
10 Months
Cooked Fish or Shellfish
2-3 Days
3 Months
Chops
2-4 Days
6-12 Months
Ground
1 Day
3-4 Months
Roast
2-4 Days
6-12 Months
Bacon
1-2 Weeks
1-2 Months
Sausage
1-2 Days
1-2 Months
Steak
2-4 Days
6-9 Months
Poultry
1 Day
12 Months
Lunch meat
3-5 Days
1 Month
Meat
2-3 Days
2-3 Months
Poultry
2-3 Days
4-5 Months
Ham
1-2 weeks
1-2 Months
To freeze, package in vapor-proof and moistureproof container.
MEAT
Fresh, Uncooked
Check date code for use. Store in coldest part
of refrigerator in original packaging. Package in
moisture-proof and vapor-proof container for
freezing. Recommended refrigerator temperature
33 ºF to 36 ºF (or 1 °C to 2 °C ) and freezer temperature 0 ºF to 2 ºF (or -18 °C to -16 °C )
Cooked
Check date code for use. Store in coldest part
of refrigerator in original packaging. Package in
moisture-proof and vapor-proof container for
freezing.
Sources:
American Meat Institute Foundation. 1994. Yellow pages: answers to predictable questions consumers
ask about meat and poultry. American Meat Institute Food Marketing Institute. 1999. The food keeper.
Food Marketing Institute, Washington, D.C. Freeland-Graves, J.H. and G.C. Peckham. 1996. Foundations
of food preparation, 6th ed. Prentice-Hall, Inc. Englewood Cliffs, NJ. Hillers, V.N. 1993. Storing foods at
home. Washington State University Cooperative Extension, Pullman, WA. Publ. EB 1205.
National Restaurant Association. 2001. Be cool-chill out! Refrigerate promptly. National Restaurant
Association Education Foundation¼s International Food Safety Council, Washington, D.C. USDA. 1997.
Basics for handling food safely. U.S. Department of Agriculture, Food Safety and Inspection Service,
Washington, D.C.
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Troubleshooting
SOLUTION
The refrigerator
does not work at
all or it does not
chill sufficiently.
• Check that the power plug is properly connected.
• Check if the set temperature on the digital display is warmer than the freezer or fridge
inner temperature. If it is, set the refrigerator colder.
• Is the refrigerator in direct sunlight or located near a heat source?
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
The food in the
fridge is frozen.
•
•
•
•
You hear unusual
noise or sounds.
• Check that the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
Try moving the back of the refrigerator at least 2 inches from the wall.
• Was anything dropped behind or under the refrigerator?
• If you hear a “ticking” sound from inside the refrigerator, this is normal. It occurs
because various parts contract or expand in response to temperature changes in the
refrigerator interior.
• If it sounds as if something is hitting something else inside the refrigerator, this is
normal. The sound is caused by the compressor operating at high capacity.
The cabinet-door
sealing area of the
appliance is hot
and condensation
is occurring.
• Some heat is normal as anti-condensators are installed in the vertical hinged section
of the refrigerator to prevent condensation.
• Is the refrigerator door ajar? Condensation can occur when you leave the door open
for a long time.
Ice Maker is not
producing ice.
•
•
•
•
You can hear water
bubbling in the
refrigerator.
• This is normal. The bubbling comes from refrigerant circulating through the
refrigerator.
There is a bad
smell in the
refrigerator.
• Check for spoiled food.
• Foods with strong odors (for example, fish) should be tightly covered.
• Clean out your freezer periodically and throw away any spoiled or suspicious food.
Frost forms on
the walls of the
freezer.
• Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Allow sufficient space between the stored foods for efficient air circulation.
• Is the freezer drawer closed properly?
Water dispenser is
not functioning.
•
•
•
•
Check if the set temperature on the digital display is too low.
Try setting the refrigerator to a warmer temperature.
Is the temperature in the room too low? Set the refrigerator warmer.
Did you store the food which is juicy in the coldest part of the refrigerator? Try moving
those items to the other shelves in the fridge instead of keeping them in the colder
areas or bins.
TROUBLESHOOTING
PROBLEM
Did you wait for 12 hours after installation of the water supply line before making ice?
Is the water line connected and the shut-off valve opened?
Did you manually stop the ice making function?
Is the freezer temperature too warm? Try setting the freezer temperature lower.
Is the water line connected and the shut-off valve opened?
Has the water supply line tubing been crushed or kinked?
Make sure the tubing is free and clear of any obstruction.
Is the water tank frozen because the fridge temperature is too low?
Try selecting a warmer setting on the Digital display.
• Is the Child Lock on?
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PROBLEM
SOLUTION
Auto close system
does not work with
the freezer door.
• Is there an imbalance between the right and left parts of the door?
• Open and close the door smoothly 1~2 times. After you do this, the auto close
system usually works properly again.
• Try opening the door smoothly to avoid unbalancing the right part and the left part of
the door.
Condensation or
water drops forms
on both sides
of fridge door’s
central part.
• Condensation or water drops may form if the humidity is too high while the
refrigerator is operating.
• If condensation or water drops appears on both sides of fridge door’s central part,
turn the Energy Saver mode off after removing the condensation.
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Warranty (USA)
WARRANTY ON SAMSUNG REFRIGERATOR
LIMITED WARRANTY TO ORIGINAL PURCHASER
This Samsung brand product, as supplied and distributed by Samsung Electronics America, Inc. (Samsung) and
delivered new, in the original carton to the original consumer purchaser, is warranted by Samsung against manufacturing
defects in materials and workmanship for a limited warranty period of:
One (1) year Parts and Labor on Refrigerator
Five (5) years Parts and Labor on sealed Refrigeration system only*
Ten (10) years Parts and Five (5) years Labor on Digital Inverter Compressor
(*Compressor, evaporator, condenser, drier, connecting tubing)
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the
United States. To receive warranty service, the purchaser must contact Samsung for problem determination and service
procedures. Warranty service can only be performed by a Samsung authorized service center. The original dated bill of
sale must be presented upon request as proof of purchase to Samsung or Samsung authorized service center.
Samsung will repair or replace any part found to be defective, at our option and at no charge as stipulated herein, with
new or reconditioned parts during the limited warranty period specified above. All replaced parts and products become
the property of Samsung and must be returned to Samsung. Replacement parts and products assume the remaining
original warranty, or ninety (90) days, whichever is longer.
In-home service will be provided during the warranty labor period subject to availability within the contiguous United
States. In-home service is not available in all areas. To receive in-home service, the product must be unobstructed
and accessible from floor level to service personnel. If during in-home service repair cannot be completed, it may be
necessary to remove, repair and return the product. If in-home service is unavailable, Samsung may elect, at our option,
to provide for transportation of our choice to and from a Samsung authorized service center. Otherwise, transportation to
and from the Samsung authorized service center is the responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal,
noncommercial use of this product, and shall not apply to the following, including, but not limited to: damage which
occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered
product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other
acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications,
installations, repairs, external plumbing and leaks, external wiring, circuit breakers, fuses or connectors not supplied and
authorized by Samsung, or which damage this product or result in service problems; incorrect electrical line voltage,
fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance
and environmental instructions that are covered and prescribed in the instruction book; loss of food due to spoilage;
consumable items including filters and light.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO
WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS
WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY
PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG.
SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR
OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE
USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE
CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE
PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE
FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER
AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE
OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE
OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights, which vary from state to state.
To obtain warranty service, please contact Samsung at:
SAMSUNG CUSTOMER CARE CENTER
Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660
1-800-SAMSUNG (1-800-726-7864) and www.samsung.com
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If your refrigerator needs service
Do not hesitate to call any Samsung Authorized Service Center nearby giving them your name, address and telephone
number when your product is not functioning properly.
Warranty Information (CANADA)
Limited Warranty for Original Purchaser
This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred to as SECA) against
manufacturing defects in material or workmanship for the following periods:
Labor : 1 years (in-home)
Parts : 1 years
Inverter Compressor : 10 years
SECA further warrants that if this product fails to operate properly within the specified warranty period and the failure is
due to improper workmanship or defective material, SECA will repair or replace the product at its option.
In-home service is not available in all areas. Contact us to find out if in-home service is currently available in your area by
using the contact information at the back of this warranty.
All warranty repairs or part replacements must be performed by a SECA Authorized Service Center. (To find the nearest
SECA Service Center, call 1-800-SAMSUNG (7267864) or visit our web site at www.samsung.com/ca)
Obligation to the Original Owner
The original dated sales receipt must be retained by the customer and is the only acceptable proof of purchase.
It must be presented to a SECA Authorized Service Center at the time service is requested before warranty services are
rendered. On all carry-in models, transportation to and from the Authorized Service Center is the responsibility of the
customer.
Exclusions of the Warranty
This warranty does not cover damage due to accident, fire, flood, and/or other Acts of God, misuse, incorrect line
voltage, improper installation, improper or unauthorized repairs, commercial use, or damage that occurs during shipping.
Customer adjustments which are explained in this owners manual are not covered under the terms of this warranty.
This warranty will automatically be voided for any unit found with a missing or altered serial number.
This warranty is valid only on products purchased and used in the Canada.
Samsung Electronics Canada Inc. 2050 Derry Road West, Mississauga, Ontario L5N 0B9 Canada
Customer Care Center 1-800-SAMSUNG (726-7864)
Customer Care Center Fax. 1-866-436-4617
If you have any questions or comments relating to Samsung products,
please contact the SAMSUNG customer care center.
Samsung Electronics Canada Inc. 2050 Derry Road West, Mississauga, Ontario L5N 0B9 Canada
TEL : 905-542-3535 FAX : 905-542-3835
1-800-SAMSUNG (726-7864)
www.samsung.com/us/support
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memo
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Scan the QR code* or visit
www.samsung.com/spsn
to view our helpful
How-to Videos and Live Shows
* Requires reader to be installed on your
smartphone
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG
customer care center.
Country
U.S.A
CANADA
Contact Center
1-800-SAMSUNG
(726-7864)
Web Site
Subsidiaries office address
www.samsung.com/us/support
Samsung Electronics America, Inc.
85 Challenger Road Ridgefield Park,
NJ 07660
1-800-SAMSUNG www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
(726-7864)
DA68-03030A-03.indb 44
Samsung Electronics Canada Inc. 2050
Derry Road West, Mississauga, Ontario
L5N 0B9 Canada
2015. 2. 10.
3:45
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