HP P5389A - Intel Pentium III-S 1.4 GHz Processor Upgrade Specifications

HP P5389A - Intel Pentium III-S 1.4 GHz Processor Upgrade Specifications
Maintenance and Service
Guide
HP Compaq nc8000 Business Notebook
HP Compaq nw8000 Mobile Workstation
Document Part Number: 333954-005
October 2006
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
© Copyright 2003, 2004, 2006 Hewlett-Packard Development Company,
L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel and Pentium are trademarks or registered trademarks of
Intel Corporation or its subsidiaries in the United States and other
countries. SD Logo is a trademark of its proprietor. Bluetooth is a
trademark owned by its proprietor and used by Hewlett-Packard Company
under license.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Compaq nc8000 Business Notebook
HP Compaq nw8000 Mobile Workstation
Fifth Edition: October 2006
First Edition: September 2003
Document Part Number: 333954-005
Contents
1 Product Description
1.1
1.2
1.3
1.4
1.5
1.6
Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–13
Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–16
Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–17
External Components . . . . . . . . . . . . . . . . . . . . . . . 1–18
Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–31
2 Troubleshooting
2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–2
2.2 Using Diagnostics for Windows . . . . . . . . . . . . . . . . 2–7
2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–10
Maintenance and Service Guide
iii
Contents
3 Illustrated Parts Catalog
3.1
3.2
3.3
3.4
3.5
3.6
3.7
Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2
Miscellaneous Plastics Kit Components . . . . . . . . . . 3–9
Miscellaneous Cable Kit Components . . . . . . . . . . 3–10
Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–11
Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13
Sequential Part Number Listing . . . . . . . . . . . . . . . 3–14
4 Removal and Replacement Preliminaries
4.1
4.2
4.3
4.4
4.5
4.6
4.7
iv
Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service Considerations . . . . . . . . . . . . . . . . . . . . . . .
Preventing Damage to Removable Drives . . . . . . . .
Preventing Electrostatic Damage . . . . . . . . . . . . . . .
Packaging and Transporting Precautions . . . . . . . . .
Workstation Precautions . . . . . . . . . . . . . . . . . . . . . .
Grounding Equipment and Methods . . . . . . . . . . . . .
4–1
4–2
4–3
4–4
4–5
4–6
4–7
Maintenance and Service Guide
Contents
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5
5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.5 MultiBay Device . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
5.6 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
5.7 Integrated Smart Card . . . . . . . . . . . . . . . . . . . . . . . 5–15
5.8 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17
5.9 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.10 Memory Expansion Board . . . . . . . . . . . . . . . . . . 5–22
5.11 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23
5.12 Mini PCI Communications Board. . . . . . . . . . . . . 5–24
5.13 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27
5.14 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29
5.15 LED Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . 5–31
5.16 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33
5.17 Security Module (TPM) . . . . . . . . . . . . . . . . . . . . 5–34
5.18 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–35
5.19 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–38
5.20 Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41
5.21 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42
5.22 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44
5.23 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–46
Maintenance and Service Guide
v
Contents
6 Specifications
A Connector Pin Assignments
B Power Cord Requirements
C Screw Listing
Index
vi
Maintenance and Service Guide
1
Product Description
The HP Compaq nc8000 Business Notebook and HP Compaq
nw8000 Mobile Workstation offer advanced modularity, an
Intel® Pentium® M processor with 64-bit architecture, an ATI
MOBILITY RADEON 9600 Pro graphics controller with 128 or
64 MB of discrete video memory, and extensive multimedia
support.
HP Compaq nc8000 Business Notebook and
HP Compaq nw8000 Mobile Workstation
Maintenance and Service Guide
1–1
Product Description
1.1 Models
Notebook model information is shown in Tables 1-1 through 1-3.
Configuration code LY2Z applies to all models of the
HP Compaq nc8000 Business Notebook. Configuration code
MDBZ applies to all models of the HP Compaq nw8000 Mobile
Workstation.
Table 1-1
HP Compaq nc8000 Business Notebook
and HP Compaq nw8000 Mobile Workstation
Model Naming Conventions
Key
Cnc
P
170
U5
80
Y
Gg
10
P
XXXXXX-XXX
1
2
3
4
5
6
7
8
9
10
Key
Description
Options
1
Brand/Series
designator
C = HP Compaq
2
Processor type
P = Intel Pentium M
3
Processor speed
170 = 1.70 GHz
160 = 1.60 GHz
150 = 1.50 GHz
140 = 1.40 GHz
4
Display type/
size/resolution
U = UXGA
S = SXGA+
X = XGA
5 = 15.X-inch
5
Hard drive size
80 = 80 GB
60 = 60 GB
40 = 40 GB
6
Optical drive
designator
D = DVD-ROM
Y = DVD+RW/R and
CD-RW Combo
Drive
W = DVD/CD-RW
Combo Drive
1–2
nc = nc8000
nw = nw8000
Maintenance and Service Guide
Product Description
Table 1-1
HP Compaq nc8000 Business Notebook
and HP Compaq nw8000 Mobile Workstation
Model Naming Conventions (Continued)
Key
Cnc
P
170
U5
80
Y
Gg
10
P
XXXXXX-XXX
1
2
3
4
5
6
7
8
9
10
Key
Description
Options
7
Integrated
communication/
wireless device
G = Combination
modem +
GB NIC
N = None
b = 802.11b
d = 802.11a/b/g
g = 802.11a/b +
Bluetooth®
i = 802.11b +
Bluetooth
j = 802.11g +
Bluetooth
k = 802.11a/b +
Bluetooth
m = 802.11a/b/g +
Bluetooth
p = Bluetooth
8
RAM
10 = 1.0-GB
25 = 256-MB
51 = 512-MB
9
Operating system
P = Microsoft® Windows® XP Professional
2 = Microsoft Windows 2000
10
SKU#
Maintenance and Service Guide
1–3
Product Description
Table 1-2
HP Compaq nc8000 Business Notebook Models
These HP Compaq nc8000 Business Notebook models feature the following:
■ Dual point (pointing stick and TouchPad) pointing device
■ 128-MB discrete video memory
■ 8-cell, lithium ion (Li-Ion) battery pack
■ 3-year warranty on parts and labor
Cnc8000
P
170
Asia Pacific
Belgium
Denmark
France
Germany
Greece
Italy
Cnc8000
Germany
Italy
Japan
1–4
P
160
U5
60
Y
Gm
51
P
DQ617A UUF
DQ617A UUG
DQ617A ABY
DQ617A ABF
DQ617A ABD
DQ617A AB7
DQ617A ABZ
Japan
The Netherlands
Norway
Portugal
Sweden/Finland
United Kingdom
United States
S5
Gm
40
D
DQ618A ABD
DQ618A ABZ
DQ618A ABJ
51
DQ617A ABJ
DQ617A ABH
DQ617A ABN
DQ617A AB9
DQ617A AK8
DQ617A ABU
DQ617A ABA
P
United Kingdom
United States
DQ618A ABU
DQ618A ABA
Maintenance and Service Guide
Product Description
Table 1-2
HP Compaq nc8000 Business Notebook Models (Continued)
These HP Compaq Business Notebook nc8000 models feature the following:
■ Dual point (pointing stick and TouchPad) pointing device
■ 64-MB discrete video memory
■ 8-cell, Li-Ion battery pack
■ 3-year warranty on parts and labor
Cnc8000
P
170
French Canada
Cnc8000
Belgium
Denmark
Europe
France
Germany
Greece
Iceland
Italy
P
X5
60
W
DH918U ABC
160
S5
40
W
DJ242A UUG
DJ242A ABY
DJ242A ABB
DJ242A ABF
DJ242A ABD
DJ242A AB7
DJ242A A2M
DJ242A ABZ
Maintenance and Service Guide
Gm
51
P
United States
Gj
51
DH918U ABA
2
The Netherlands
Norway
Portugal
Spain
Sweden/Finland
Switzerland
United Kingdom
DJ242A ABH
DJ242A ABN
DJ242A AB9
DJ242A ABE
DJ242A AK8
DJ242A UUZ
DJ242A ABU
1–5
Product Description
Table 1-2
HP Compaq nc8000 Business Notebook Models (Continued)
Cnc8000
P
Asia Pacific
Australia
Belgium
Brazil
Czech Republic
Denmark
Europe
France
French Canada
Germany
Greece
Hong Kong
Hungary
Iceland
India
Israel
Italy
Japan
Japan English
Korea
1–6
160
S5
40
D
DN889A UUF
DN889A ABG
DN889A UUG
DN889A AC4
DN889A AKB
DN889A ABY
DN889A ABB
DN889A ABF
DN889A ABC
DN889A ABD
DN889A AB7
DN889A AB5
DN889A AKC
DN889A A2M
DN889A ACJ
DN889A ABT
DN889A ABZ
DN889A ABJ
DN889A ACF
DN889A AB1
Gn
51
P
Latin America
The Netherlands
Norway
People’s
Republic
of China
Poland
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
DN889A ABM
DN889A ABH
DN889A ABN
DN889A AB2
DN889A AKD
DN889A AB9
DN889A ACB
DN889A ABV
DN889A AKN
DN889A ABE
DN889A AK8
DN889A UUZ
DN889A AB0
DN889A AKL
DN889A AB8
DN889A ABU
DN889A ABA
Maintenance and Service Guide
Product Description
Table 1-2
HP Compaq nc8000 Business Notebook Models (Continued)
Cnc8000
P
160
Belgium
Denmark
Europe
France
Germany
Greece
Iceland
Italy
P
40
D
DN890A UUF
DN890A ABG
DN890A UUG
DN890A AC4
DN890A AKB
DN890A ABY
DN890A ABB
DN890A ABF
DN890A ABC
DN890A ABD
DN890A AB7
DN890A AB5
DN890A AKC
DN890A A2M
DN890A ACJ
DN890A ABT
DN890A ABZ
DN890A ABJ
DN890A ACF
DN890A AB1
Asia Pacific
Australia
Belgium
Brazil
Czech Republic
Denmark
Europe
France
French Canada
Germany
Greece
Hong Kong
Hungary
Iceland
India
Israel
Italy
Japan
Japan English
Korea
Cnc8000
S5
160
S5
40
W
DJ241A UUG
DJ241A ABY
DJ241A ABB
DJ241A ABF
DJ241A ABD
DJ241A AB7
DJ241A A2M
DJ241A ABZ
Maintenance and Service Guide
Gn
51
2
Latin America
The Netherlands
Norway
People’s
Republic
of China
Poland
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
Gj
51
DN890A ABM
DN890A ABH
DN890A ABN
DN890A AB2
DN890A AKD
DN890A AB9
DN890A ACB
DN890A ABV
DN890A AKN
DN890A ABE
DN890A AK8
DN890A UUZ
DN890A AB0
DN890A AKL
DN890A AB8
DN890A ABU
DN890A ABA
P
The Netherlands
Norway
Portugal
Spain
Sweden/Finland
Switzerland
United Kingdom
DJ241A ABH
DJ241A ABN
DJ241A AB9
DJ241A ABE
DJ241A AK8
DJ241A UUZ
DJ241A ABU
1–7
Product Description
Table 1-2
HP Compaq nc8000 Business Notebook Models (Continued)
Cnc8000
RP
150
Europe
Cnc8000
RP
150
RP
RP
Belgium
Czech Republic
Denmark
Europe
France
Germany
Greece
Hungary
Iceland
Israel
Italy
The Netherlands
1–8
W
Gj
51
P
X5
40
D
Gi
25
P
Gp
25
2
DT818P#AB2
150
X5
40
D
DJ244A#UUG
DJ244A#AKB
DJ244A#ABY
DJ244A#ABB
DJ244A#ABF
DJ244A#ABD
DJ244A#AB7
DJ244A#AKC
DJ244A#A2M
DJ244A#ABT
DJ244A#ABZ
DJ244A#ABH
Belgium
Czech Republic
Denmark
Europe
France
Germany
Greece
Hungary
Iceland
Israel
Italy
The Netherlands
Cnc8000
60
DU250S#ABB
People’s Republic
of China
Cnc8000
U5
150
X5
40
D
DJ243A#UUG
DJ243A#AKB
DJ243A#ABY
DJ243A#ABB
DJ243A#ABF
DJ243A#ABD
DJ243A#AB7
DJ243A#AKC
DJ243A#A2M
DJ243A#ABT
DJ243A#ABZ
DJ243A#ABH
Norway
Poland
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
Gp
25
DJ244A#ABN
DJ244A#AKD
DJ244A#AB9
DJ244A#ACB
DJ244A#ABV
DJ244A#AKN
DJ244A#ABE
DJ244A#AK8
DJ244A#UUZ
DJ244A#AB8
DJ244A#ABU
P
Norway
Poland
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
DJ243A#ABN
DJ243A#AKD
DJ243A#AB9
DJ243A#ACB
DJ243A#ABV
DJ243A#AKN
DJ243A#ABE
DJ243A#AK8
DJ243A#UUZ
DJ243A#AB8
DJ243A#ABU
Maintenance and Service Guide
Product Description
Table 1-2
HP Compaq nc8000 Business Notebook Models (Continued)
Cnc8000
RP
150
People’s Republic
of China
Cnc8000
RP
150
RP
150
RP
150
RP
150
RP
150
Europe
Cnc8000
RP
150
X5
60
W
Gb
25
P
Y5
40
D
Gb
25
P
Y5
40
W
Gi
51
P
Y5
60
W
Gi
51
P
DH936U#ABA
French Canada
Y5
GN
51
H
Gb
51
P
Gi
25
P
60
W
DH936U#ABC
Y5
60
W
DT807P#AB1
P
140
X5
40
D
DQ616A UUF
DQ616A UUG
DQ616A ABY
DQ616A ABF
DQ616A ABD
DQ616A AB7
DQ616A ABZ
DQ616A ABJ
Asia Pacific
Belgium
Denmark
France
Germany
Greece
Italy
Japan
Cnc8000
P
DU256S#ABB
Korea
Cnc8000
25
DT817P#AB2
United States
Cnc8000
Gi
DS814P#AB2
People’s Republic
of China
Cnc8000
W
DT815P#AB0
People’s Republic
of China
Cnc8000
40
DT819P#AB2
Taiwan
Cnc8000
X5
P
French Canada
140
X5
40
D
DH917U ABC
Maintenance and Service Guide
The Netherlands
Norway
Portugal
Spain
Sweden/Finland
Switzerland
United Kingdom
United States
Gn
25
United States
DQ616A ABH
DQ616A ABN
DQ616A AB9
DQ616A ABE
DQ616A AK8
DQ616A UUZ
DQ616A ABU
DQ616A ABA
P
DH917U ABA
1–9
Product Description
Table 1-3
HP Compaq nw8000 Mobile Workstation Models
These HP Compaq nw8000 Mobile Workstation models feature the following:
■ Dual point (pointing stick and TouchPad) pointing device
■
■
■
■
128-MB discrete video memory
TPM security card
8-cell, Li-Ion battery pack
3-year warranty on parts and labor
Cnw8000
P
170
P
170
United States
Cnw8000
Australia
1–10
Y
U5
60
W
Gd
10
P
DU536P AB2
People’s
Republic
of China
Taiwan
DU536P AB0
Gk
10
P
Gp
51
P
Gp
51
2
DQ857A ABA
P
160
Australia
Cnw8000
60
DU536P UUF
DU536P ABG
DU536P AB5
DU536P ABJ
DU536P AB1
Asia Pacific
Australia
Hong Kong
Japan
Korea
Cnw8000
U5
X5
60
W
DS864P ABG
P
160
X5
60
W
DS865P ABG
Maintenance and Service Guide
Product Description
Table 1-3
HP Compaq nw8000 Mobile Workstation Models (Continued)
These HP Compaq nw8000 Mobile Workstation models feature the following:
■ Dual point (pointing stick and TouchPad) pointing device
■ 128-MB discrete video memory
■ 8-cell, Li-Ion battery pack
■ 3-year warranty on parts and labor
Cnw8000
P
170
P
170
Y
P
Asia Pacific
Australia
Belgium
Europe
France
French Canada
Germany
Italy
Japan
Korea
Hong Kong
U5
60
Y
DN912A UUF
DN912A ABG
DN912A UUG
DN912A ABB
DN912A ABF
DN912A ABC
DN912A ABD
DN912A ABZ
DN912A ABJ
DN912A AB1
DN912A AB5
Asia Pacific
Australia
Belgium
Europe
France
French Canada
Germany
Italy
Japan
Korea
Hong Kong
Cnw8000
60
DU535P ABG
DU535P AB5
DU535P ABJ
DU535P AB1
Australia
Hong Kong
Japan
Korea
Cnw8000
U5
170
U5
60
Y
DN913A UUF
DN913A ABG
DN913A UUG
DN913A ABB
DN913A ABF
DN913A ABC
DN913A ABD
DN913A ABZ
DN913A ABJ
DN913A AB1
DN913A AB5
Maintenance and Service Guide
Gd
10
P
DU535P AB2
People’s
Republic
of China
Taiwan
Gn
51
DU535P AB0
P
Latin America
People’s
Republic
of China
Spain
Sweden/Finland
Switzerland
Taiwan
United Kingdom
United States
Gn
51
DN912A ABM
DN912A AB2
DN912A ABE
DN912A AK8
DN912A UUZ
DN912A AB0
DN912A ABU
DN912A ABA
2
Latin America
People’s
Republic
of China
Spain
Sweden/Finland
Switzerland
Taiwan
United Kingdom
United States
DN913A ABM
DN913A AB2
DN913A ABE
DN913A AK8
DN913A UUZ
DN913A AB0
DN913A ABU
DN913A ABA
1–11
Product Description
Table 1-3
HP Compaq nw8000 Mobile Workstation Models (Continued)
Cnw8000
P
170
Asia Pacific
Cnw8000
P
170
P
170
P
170
P
170
P
170
Asia Pacific
Cnw8000
P
160
P
150
P
P
French Canada
1–12
60
W
Gd
10
P
U5
60
W
Japan
DU529P ABJ
Gd
10
2
U5
60
W
Gd
51
P
S5
60
W
Gk
51
P
DQ556A ABB
DQ556A ABF
DQ556A ABD
DQ556A ABZ
Japan
United Kingdom
United States
X5
Gm
51
P
Gi
51
P
Gm
51
P
Gi
51
P
Gm
10
P
60
W
DQ556A ABJ
DQ556A ABU
DQ556A ABA
X5
60
W
X5
60
W
DU533P UUF
150
People’s Republic
of China
Cnw8000
U5
DT821P AB2
Asia Pacific
Cnw8000
P
DU532P UUF
People’s Republic
of China
Cnw8000
51
DU531P ABJ
Europe
France
Germany
Italy
Cnw8000
Gm
DU530P ABJ
Japan
Cnw8000
W
DU535P UUF
Japan
Cnw8000
60
DU534P UUF
Asia Pacific
Cnw8000
U5
X5
60
W
DT820P AB2
170
U5
60
W
DH919U ABC
United States
DH919U ABA
Maintenance and Service Guide
Product Description
Table 1-3
HP Compaq nw8000 Mobile Workstation Models (Continued)
Cnw8000
P
170
60
W
DJ294A UUG
DJ294A ABB
DJ294A ABF
DJ294A ABD
DJ294A ABZ
Belgium
Europe
France
Germany
Italy
Cnw8000
U5
P
160
French Canada
S5
40
W
DH920U ABC
Gg
51
P
Spain
Sweden
Switzerland
United Kingdom
Gn
51
United States
DJ294A ABE
DJ294A AK8
DJ294A UUZ
DJ294A ABU
P
DH920U ABA
1.2 Features
■
Intel Pentium M 1.7-, 1.6-, 1.5-, and 1.4-GHz processors,
all with 1024-KB L2 cache and 400-MHz processor side bus,
varying by notebook model
■
15.1-inch UXGA (1600×1200), SXGA+ (1400×1050), or
XGA (1024×768) TFT display with over 16.7 million colors,
varying by notebook model
■
ATI MOBILITY RADEON 9600 Pro graphics controller
with 128 or 64 MB of video memory, varying by notebook
model
■
80-, 60-, or 40-GB high-capacity hard drive, varying by
notebook model
■
256-MB DDR Synchronous DRAM (SDRAM) at 333 MHz,
expandable to 2.0 GB
■
Microsoft® Windows® 2000 or Windows XP Professional,
varying by notebook model
■
Full-size Windows 98 keyboard with integrated numeric
keypad
■
Dual point (TouchPad and pointing stick) pointing device,
with TouchPad on/off button and light
Maintenance and Service Guide
1–13
Product Description
1–14
■
Integrated Secure Digital (SD) Memory Card flash media slot
■
Integrated 10/100/1000 BASE-T Ethernet local area network
(LAN) NIC with RJ-45 connector
■
Integrated wireless support for Bluetooth® LAN and Mini
PCI 802.11a/b/g LAN devices
■
Support for fixed optical drive and MultiBay device
■
Support for two Type II/Type III PC Card slots (one
integrated) with support for both 32-bit (CardBus) and 16-bit
PC Cards
■
External 65-W AC adapter with power cord
■
8-cell Li-Ion battery pack
■
HP PremierSound audio
■
Support for the following optical drives:
❏
24X Max DVD/CD-RW Combo Drive
❏
24X Max DVD+RW/R and CD-RW Combo Drive
❏
8X Max DVD-ROM Drive
❏
24X Max CD-ROM Drive
Maintenance and Service Guide
Product Description
■
Connectors:
❏
SD Card
❏
Infrared
❏
Two Type II PC Card slots
❏
RJ-11 (modem)
❏
RJ-45 (NIC)
❏
Two Universal Serial Bus (USB) 2.0
❏
S-Video
❏
Parallel
❏
Serial
❏
External monitor
❏
DC power
❏
Docking
❏
IEEE 1394 digital
❏
Microphone
❏
Stereo speaker/headphone
Maintenance and Service Guide
1–15
Product Description
1.3 Clearing a Password
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear the CMOS memory:
1. Prepare the notebook for disassembly (refer to Section
“5.3 Preparing the Notebook for Disassembly” for more
information).
2. Remove the real time clock (RTC) battery (refer to Section
“5.16 RTC Battery”).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the notebook.
5. Connect AC power to the notebook. Do not reinsert any
battery packs at this time.
6. Turn on the notebook.
All passwords and all CMOS settings are cleared.
1–16
Maintenance and Service Guide
Product Description
1.4 Power Management
The notebook comes with power management features that
extend battery operating time and conserve power. The notebook
supports the following power management features:
■
Standby
■
Hibernation
■
Setting customization by the user
■
Hotkeys for setting the level of performance
■
Lid switch standby/resume
■
Power/standby button
■
Advanced Configuration and Power Management (ACPM)
compliance
Maintenance and Service Guide
1–17
Product Description
1.5 External Components
The external components on the front and right side of the
notebook are shown below and described in Table 1-4.
Front and Right-Side Components
1–18
Maintenance and Service Guide
Product Description
Table 1-4
Front and Right-Side Components
Item
Component
Function
1
Stereo speakers (2)
Produce stereo sound.
2
Display release latch
Opens the notebook.
3
Mute button
Mutes the system volume. The button lights
up when volume is muted.
4
Volume control
buttons
Increase and decrease system volume.
Press the volume up button (on right) to
increase sound. Press the volume down
button (on left) to decrease sound.
5
PC Card eject buttons
Eject an optional PC Card or smart card
(if a smart card reader is installed) from the
top or bottom PC Card slot.
6
Audio line-out jack
Connects optional powered stereo
speakers, headphones, headset, or
television audio.
7
Microphone jack
Connects an optional monaural
microphone.
8
PC Card slots
Support optional Type I, Type II, or Type III
32-bit (CardBus) or 16-bit PC Cards.
✎
In select notebooks, one PC Card
slot can be replaced with a
factory-installed smart card
reader.
9
Secure Digital (SD)
slot
Accepts SD Memory Card and
MultiMedia Cards.
10
MultiBay
Supports an optional MultiBay device, such
as a drive or battery pack.
11
Infrared port
Provides wireless communication between
the notebook and an optional
IrDA-compliant device.
12
RJ-11 jack
Connects a modem cable.
Maintenance and Service Guide
1–19
Product Description
The external components on the rear and left side are shown
below and described in Table 1-5.
Rear and Left-Side Components
1–20
Maintenance and Service Guide
Product Description
Table 1-5
Rear and Left-Side Components
Item
Component
Function
1
USB connectors (2)
Connect USB 1.1- and 2.0-compliant
devices to the notebook using a standard
USB cable.
The bottom connector is a self-powered
USB connector. It can be used to connect
USB 1.1- and 2.0-compliant devices to the
notebook using a standard USB cable,
and connect an optional External MultiBay
to the notebook using the External
MultiBay-powered USB cable.
2
1394 connector
Connects a device that requires high
bandwidth, such as a digital camera or
other video or audio device.
Maintenance and Service Guide
1–21
Product Description
Table 1-5
Rear and Left-Side Components (Continued)
Item
Component
Function
3
Power connector
Connects an AC adapter or an optional
Automobile Power Adapter/Charger or
Aircraft Power Adapter.
4
Serial connector
Connects an optional serial device.
5
Parallel connector
Connects an optional parallel device, such
as an external diskette drive or a printer.
6
S-Video out jack
Connects an optional S-Video device, such
as a television, VCR, camcorder, overhead
projector, or video capture card.
7
External monitor
connector
Connects an optional external monitor or
overhead projector.
8
RJ-45 jack
Connects a network cable.
9
Intake vents (2)
Enable airflow to cool internal components.
Ä
10
Security cable slot
To prevent overheating, do not
obstruct vents. Using the notebook
on a soft surface, such as a pillow,
blanket, rug, or thick clothing, can
block airflow.
Attaches an optional security cable to the
notebook.
✎
The purpose of security solutions
is to act as a deterrent. These
solutions do not prevent the
product from being mishandled or
stolen.
11
Optical disk drive
Reads and records CD and DVD media.
12
Battery bay
Holds the primary battery pack. The battery
pack ships outside the notebook.
1–22
Maintenance and Service Guide
Product Description
The notebook keyboard components are shown below and
described in Table 1-6.
Keyboard Components
Maintenance and Service Guide
1–23
Product Description
Table 1-6
Keyboard Components
Item
Component
Function
1
Windows logo key
Displays the Windows Start menu.
2
fn key
Executes frequently used system functions
when pressed in combination with a
function key or the esc key.
3
caps lock key
Enables capital alphabetic character lock.
4
f1 through f12 function
keys
Execute indicated system functions when
pressed in combination with the fn key.
5
num lock key
Enables numeric lock and the internal
keypad.
6
Internal keypad
Can be used like the keys on an external
numeric keypad.
7
Cursor control keys
Move the cursor around the screen.
8
Application key
Displays shortcut menu for items beneath
the pointer.
1–24
Maintenance and Service Guide
Product Description
The notebook top components are shown below and described in
Table 1-7.
Top Components
Maintenance and Service Guide
1–25
Product Description
Table 1-7
Top Components
Item
Component
Function
1
Intake vents (2)
Enable airflow to cool internal components.
Ä
2
Power button
To prevent overheating, do not
obstruct vents. Using the notebook
on a soft surface, such as a pillow,
blanket, rug, or thick clothing, can
block airflow.
When the notebook is:
■ Off, press and release to turn on the
notebook.
■ In Standby, press and release to exit
Standby.
■ In Hibernation, press and release to exit
Hibernation.
If the system has stopped responding and
Windows shutdown procedures cannot be
used, press and hold for five seconds to
turn off the notebook.
3
Quick Launch
buttons (3)
Enable you to access common functions
with a single keystroke.
4
Num lock light
On: Num lock is on or the embedded
numeric keypad is enabled.
5
Caps lock light
On: Caps lock is on.
6
Scroll lock light
On: Scroll lock is on.
7
Display lid switch
■ If the notebook is closed while on, turns
off the display.
■ If the notebook is opened while in
Standby, turns on the notebook
(resumes from Standby).
8
Pointing stick
Moves the pointer and selects or activates
items on the screen.
9
Microphone
Allows for audio input.
1–26
Maintenance and Service Guide
Product Description
Top Components (Continued)
Maintenance and Service Guide
1–27
Product Description
Table 1-7
Top Components (Continued)
Item
Component
Function
10
MultiBay light
On: A drive in the MultiBay is being
accessed.
11
Drive light
On: One of the following integrated drives is
being accessed:
■ Hard drive
■ Fixed optical drive
12
Battery light
On: A battery pack is charging.
Blinking: A battery pack that is the only
available power source has reached a
low-battery condition. When the battery
reaches a critical low-battery condition, the
battery light begins blinking more quickly.
13
Power/Standby light
On: Power is turned on.
Blinking: Notebook is in standby.
✎
The power/standby light also
blinks when a battery pack that is
the only available power source
reaches a critical low-battery
condition. The light turns off when
the system enters hibernation or
shuts down.
14
Wireless on/off light
On: An integrated wireless device has been
enabled.
15
Left and right
TouchPad buttons
Function like the left and right buttons on an
external mouse.
16
TouchPad
Moves the pointer and selects or activates
items on the screen. Can be set to perform
other mouse functions, such as scrolling
and double-clicking.
17
Left and right pointing
stick buttons
Function like the left and right buttons on an
external mouse.
1–28
Maintenance and Service Guide
Product Description
The external components on the bottom of the notebook are
shown below and described in Table 1-8.
Bottom Components
Maintenance and Service Guide
1–29
Product Description
Table 1-8
Bottom Components
Item
Component
Function
1
MultiBay
Supports an optional MultiBay
device, such as a drive or battery
pack.
2
MultiBay release latch
Allows removal of the MultiBay
drive.
3
Bluetooth compartment
Holds a Bluetooth device.
✎
Bluetooth is not available
in all countries.
4
Docking connector
Connects the notebook to an
optional port replicator.
5
Optical disk drive
Reads and records CD and DVD
media.
6
Serial number
Identifies the notebook.
You need this number when calling
customer support.
7
Battery pack release latch
Releases the primary battery pack
from the battery bay.
8
Battery bay
Holds the primary battery pack.
Battery pack ships outside the
notebook.
9
Hard drive cover latch
Releases the cover on the hard
drive bay.
10
Hard drive
Holds the primary hard drive.
1–30
Maintenance and Service Guide
Product Description
1.6 Design Overview
This section presents a design overview of key parts and features
of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures” for disassembly steps.
The system board provides the following device connections:
Ä
■
Memory expansion board
■
Mini PCI communications devices
■
Hard drive
■
Display
■
Keyboard, TouchPad, and pointing stick
■
Audio
■
Intel Pentium M processor
■
Fan
■
PC Card
■
MCD modem
■
Bluetooth wireless LAN
CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm
(3-inch) clearance on the left and right sides of the notebook.
The notebook uses an electrical fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on
automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on
the left side of the notebook.
Maintenance and Service Guide
1–31
2
Troubleshooting
Å
WARNING: Only authorized technicians trained by HP should
repair this equipment. All troubleshooting and repair procedures are
detailed to allow only subassembly/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
Maintenance and Service Guide
2–1
Troubleshooting
2.1 Computer Setup and Diagnostics
Utilities
The notebook features two system management utilities:
■
Computer Setup—A system information and customization
utility that can be used even when your operating system is
not working or does not load. This utility includes settings
that are not available in Microsoft Windows.
■
Diagnostics for Windows—A system information and
diagnostic utility that is used within the Windows operating
system. Use this utility whenever possible to:
❏
Display system information.
❏
Test system components.
❏
Troubleshoot a device configuration problem in
Windows XP Professional or Windows XP Home.
is not necessary to configure a device connected to a USB
✎ Itconnector
on the notebook or to an optional HP Port Replicator.
Using Computer Setup
Information and settings in Computer Setup are accessed from
the File, Security, or Advanced menus:
1. Turn on or restart the notebook. Press F10 while the
F10 = ROM-Based Setup message is displayed in the lower
left corner of the screen.
❏
To change the language, press F2.
❏
To view navigation information, press F1.
❏
To return to the Computer Setup menu, press esc.
2. Select the File, Security, or Advanced menu.
2–2
Maintenance and Service Guide
Troubleshooting
3. To close Computer Setup and restart the notebook:
❏
–
Select File > Save Changes and Exit and press enter.
or –
❏
Select File > Ignore Changes and Exit and press enter.
4. When you are prompted to confirm your action, press F10.
Selecting from the File Menu
Table 2-1
File Menu
Select
To Do This
System Information
■ View identification information about the
notebook, a Port Replicator, and any battery
packs in the system.
■ View specification information about the
processor, memory and cache size, and
system ROM.
Save to Floppy
Save system configuration settings to a diskette.
Restore from Floppy
Restore system configuration settings from
a diskette.
Restore Defaults
Replace configuration settings in Computer
Setup with factory default settings. Identification
information is retained.
Ignore Changes and Exit
Cancel changes entered during the current
session, then exit and restart the notebook.
Save Changes and Exit
Save changes entered during the current
session, then exit and restart the notebook.
Maintenance and Service Guide
2–3
Troubleshooting
Selecting from the Security Menu
Table 2-2
Security Menu
Select
To Do This
Setup Password
Enter, change, or delete a Setup password.
The Setup password is called an administrator
password in Computer Security, a program
accessed from the Windows Control Panel.
Power-on Password
Enter, change, or delete a power-on password.
DriveLock Passwords
Enable/disable DriveLock; change a DriveLock
User or Master password.
✎
Password Options
(Password options can be
selected only when a
power-on password has
been set.)
Enable/disable:
■ QuickLock
■ QuickLock on Standby
■ QuickBlank
✎
Device Security
DriveLock Settings are accessible only
when you enter Computer Setup by
turning on (not restarting) the notebook.
To enable QuickLock on Standby or
QuickBlank, you must first enable
QuickLock.
Enable/disable:
■ Ports or diskette drives*
■ Diskette write*
■ CD-ROM or diskette startup
✎
System IDs
Settings for a DVD-ROM can be
entered in the CD-ROM field.
Enter identification numbers for the notebook, a
Port Replicator, and all battery packs in the
system.
*Not applicable to SuperDisk LS-120 drives.
2–4
Maintenance and Service Guide
Troubleshooting
Selecting from the Advanced Menu
Table 2-3
Advanced Menu
Select
To Do This
Language
Change the Computer Setup language.
Boot Options
Enable/disable:
■ QuickBoot, which starts the notebook more
quickly by eliminating some startup tests.
If you suspect a memory failure and want
to test memory automatically during startup,
disable QuickBoot.
■ MultiBoot, which sets a startup sequence that
can include most bootable devices and media
in the system.
Device Options
■ Enable/disable the embedded numeric
keypad at startup.
■ Enable/disable multiple standard pointing
devices at startup. To set the notebook to
support only a single, usually nonstandard,
pointing device at startup, select Disable.
■ Enable/disable USB legacy support for a
USB keyboard. When USB legacy support
is enabled, the keyboard works even when
a Windows operating system is not loaded.
■ Set an optional external monitor or overhead
projector connected to a video card in a Port
Replicator as the primary device. When the
notebook display is set as secondary,
the notebook must be shut down before it is
undocked from a Port Replicator.
Maintenance and Service Guide
2–5
Troubleshooting
Table 2-3
Advanced Menu (Continued)
Select
To Do This
Device Options
(continued)
■ Change the parallel port mode from
Enhanced Parallel Port (EPP, the default
setting) to standard, bidirectional EPP, or
Enhanced Capabilities Port (ECP).
■ Set video-out mode to NTSC (default), PAL,
NTSC-J, or PAL-M.*
■ Enable/disable all settings in the Intel
SpeedStep window. When Disable is
selected, the notebook runs in Battery
Optimized mode.
■ Specify how the notebook recognizes
multiple identical Port Replicators that are
identically equipped. Select Disable to
recognize the Port Replicators as a single
Port Replicator; select Enable to recognize
the Port Replicators individually, by serial
number.
■ Enable/disable the reporting of the processor
serial number by the processor to the
software.
HDD Self Test Options
Run a quick comprehensive self test on hard
drives in the system that support the test
features.
*Video modes vary even within regions. However, NTSC is common in North
America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and
PAL-M, in Brazil. Other South and Central American regions can use NTSC,
PAL, or PAL-M.
2–6
Maintenance and Service Guide
Troubleshooting
2.2 Using Diagnostics for Windows
When you access Diagnostics for Windows, a scan of all system
components is displayed on the screen before the diagnostics
window opens.
You can display more or less information from anywhere within
Diagnostics for Windows by selecting Level on the menu bar.
Diagnostics for Windows is designed to test HP components. If
HP components are tested, the results might be inconclusive.
Obtaining, Saving, or Printing
Configuration Information
1. Access Diagnostics for Windows by selecting Start >
Settings > Control Panel > Diagnostics for Windows.
2. Select Categories, then select a category from the
drop-down list.
❏
To save the information, select File > Save As.
❏
To print the information, select File > Print.
3. To close Diagnostics for Windows, select File > Exit.
Maintenance and Service Guide
2–7
Troubleshooting
Obtaining, Saving, or Printing Diagnostic
Test Information
1. Access Diagnostics for Windows by selecting Start >
Settings > Control Panel > Diagnostics for Windows.
2. Select the Test tab.
3. In the scroll box, select the category or device you want
to test.
4. Select a test type:
❏
Quick Test—Runs a quick, general test on each device
in a selected category.
❏
Complete Test—Performs maximum testing on each
device in a selected category.
❏
Custom Test—Performs maximum testing on a selected
device.
◆
To run all tests for your selected device, select the
Check All button.
◆
To run only the tests you select, select the
Uncheck All button, then select the check box for
each test you want to run.
5. Select a test mode:
2–8
❏
Interactive Mode—Provides maximum control over
the testing process. You determine whether the test was
passed or failed. You might be prompted to insert or
remove devices.
❏
Unattended Mode—Does not display prompts. If errors
are found, they are displayed when testing is complete.
Maintenance and Service Guide
Troubleshooting
6. Select the Begin Testing button.
7. Select a tab to view a test report:
❏
Status tab—Summarizes the tests run, passed, and failed
during the current testing session.
❏
Log tab—Lists tests run on the system, the number of
times each test has run, the number of errors found on
each test, and the total run time of each test.
❏
Error tab—Lists all errors found in the notebook, along
with the corresponding error codes.
8. Select a tab to save the report:
❏
Log tab—Select the Save button.
❏
Error tab—Select the Save button.
9. Select a tab to print the report:
❏
Log tab—Select File > Save As, and then print the file
from your folder.
Maintenance and Service Guide
2–9
Troubleshooting
2.3 Troubleshooting Flowcharts
Table 2-4
Troubleshooting Flowcharts Overview
Flowchart
Description
2.1
“Flowchart 2.1—Initial Troubleshooting”
2.2
“Flowchart 2.2—No Power, Part 1”
2.3
“Flowchart 2.3—No Power, Part 2”
2.4
“Flowchart 2.4—No Power, Part 3”
2.5
“Flowchart 2.5—No Power, Part 4”
2.6
“Flowchart 2.6—No Video, Part 1”
2.7
“Flowchart 2.7—No Video, Part 2”
2.8
“Flowchart 2.8—Nonfunctioning Port Replicator”
2.9
“Flowchart 2.9—No OS Loading”
2.10
“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”
2.11
“Flowchart 2.11—No OS Loading, Hard Drive, Part 2”
2.12
“Flowchart 2.12—No OS Loading, Hard Drive, Part 3”
2.13
“Flowchart 2.13—No OS Loading, Diskette Drive”
2.14
“Flowchart 2.14—No OS Loading, CD- or DVD-ROM Drive”
2.15
“Flowchart 2.15—No Audio, Part 1”
2.16
“Flowchart 2.16—No Audio, Part 2”
2.17
“Flowchart 2.17—Nonfunctioning Device”
2.18
“Flowchart 2.18—Nonfunctioning Keyboard”
2.19
“Flowchart 2.19—Nonfunctioning Pointing Device”
2.20
“Flowchart 2.20—No Network/Modem Connection”
2–10
Maintenance and Service Guide
Troubleshooting
Flowchart 2.1—Initial Troubleshooting
Begin
troubleshooting.
N
Go to
“Flowchart 2.2—No
Power, Part 1”.
Is there
power?
Y
N
Check
LED board,
speaker
connections.
Beeps,
LEDs, or error
messages?
N
Y
Go to
“Flowchart
2.17—Nonfunctioning Device”
All drives
working?
N
Y
Go to
“Flowchart 2.6—No
Video, Part 1”
Is there video?
(no boot)
N
Keyboard/
pointing
device
working?
Y
N
Y
Go to
“Flowchart 2.9—No
OS Loading”
Is the OS
loading?
N
Y
Connecting
to network
or modem?
N
Is there
sound?
Go to
“Flowchart
2.18—Nonfunctioning Keyboard”or
“Flowchart
2.19—Nonfunctioning Pointing
Go to
“Flowchart 2.20—No
Network/Modem
Connection”
Y
Go to
“Flowchart 2.15—No
Audio, Part 1”
Y
Maintenance and Service Guide
End
2–11
Troubleshooting
Flowchart 2.2—No Power, Part 1
No power
(power LED
is off).
Remove from
Port Replicator
(if applicable).
N
N
Power up
on battery
power?
Go to
“Flowchart 2.3—No
Power, Part 2”
Power up
on battery
power?
*Reset
power.
Y
Y
N
N
Power up
on AC
power?
Power up
on AC
power?
*Reset
power.
Y
Go to
“Flowchart 2.4—No
Power, Part 3”
Y
Y
Power up in
Port
Replicator?
Done
*NOTES:
1. On some models, there is a separate reset
button.
2. On some models, the notebook can be
reset using the Standby switch and either
the lid switch or the main power switch.
N
1. Reseat the power cables in the Port Replicator
and at the AC outlet.
2. Ensure that the AC power source is active.
3. Ensure that the power strip is working.
Y
Done
2–12
N
Power up
in Port
Replicator?
Go to
“Flowchart
2.8—Nonfunctioning
Port Replicator”
Maintenance and Service Guide
Troubleshooting
Flowchart 2.3—No Power, Part 2
Continued from
“Flowchart 2.2—No
Power, Part 1”
Visually check for
debris in battery
socket and clean
if necessary.
Y
Done
Power on?
N
Check battery by
recharging it,
moving it to
another notebook,
or replacing it.
N
Replace
power supply
(if applicable).
Power on?
Y
N
Done
Power on?
Go to
“Flowchart 2.4—No
Power, Part 3”
Y
Done
Maintenance and Service Guide
2–13
Troubleshooting
Flowchart 2.4—No Power, Part 3
Continued from
“Flowchart 2.3—No
Power, Part 2”
Plug directly
into AC outlet.
Y
Power LED
on?
Done
N
Reseat AC adapter
in notebook and
at power source.
Y
Power on?
Done
N
External
N
Try different
outlet.
Power outlet
active?
Y
Internal or
external AC
adapter?
Replace external
AC adapter.
N
Internal
Go to
“Flowchart 2.5—No
Power, Part 4”
Replace
power cord.
Power on?
Y
Y
Done
Power on?
Done
N
2–14
Maintenance and Service Guide
Troubleshooting
Flowchart 2.5—No Power, Part 4
Continued from
“Flowchart 2.4—No
Power, Part 3”
Open
notebook.
Y
Reseat loose
components and
boards and
replace damaged
items.
Loose or
damaged
parts?
N
Close
notebook and
retest.
N
Power on?
Y
Done
Replace the following items (if applicable) in the
order given. Check notebook operation after each
of the following two replacement steps:
1. Internal DC to DC converter, processor, and
system board*
2. Internal AC adapter
*NOTE: Replace these items as a set to prevent
shorting out among components.
Maintenance and Service Guide
2–15
Troubleshooting
Flowchart 2.6—No Video, Part 1
No video.
Port
Replicator
*NOTE: To change from internal to
external display, use the hotkey
combination.
Go to
“Flowchart 2.7—No
Video, Part 2”
Stand-alone
or Port
Replicator?
Stand-alone
Internal or
external
display*?
Y
Adjust
brightness.
A
Adjust
brightness.
Press lid
switch to ensure
operation.
Y
Y
Done
Video OK?
Done
N
Internal
External
Video OK?
Done
Video OK?
N
N
Replace the following one at a time. Test after each replacement.
1. Cable between notebook and notebook display (if applicable)
2. Inverter board (if applicable)
3. Display
4. System board
Check for bent
pins on cable.
N
Video OK?
Y
Try
another
display.
Internal and
external
video OK?
Replace
system
board.
Y
Done
2–16
N
Done
Maintenance and Service Guide
Troubleshooting
Flowchart 2.7—No Video, Part 2
Continued from
“Flowchart 2.6—No
Video, Part 1”
Remove
notebook from Port
Replicator,
if connected.
Adjust
display
brightness.
Check brightness
of external
monitor.
N
Y
Go to “A” in
“Flowchart 2.6—No
Video, Part 1”
Video OK?
Y
Done
Video OK?
N
Verify that notebook is properly
seated in Port Replicator, and check for
bent pins on cable and for secure
monitor connection.
Try another
external
monitor.
Y
Video OK?
Y
Internal
and external
video OK?
Done
N
Done
N
Adjust external
monitor display.
Maintenance and Service Guide
Go to
“Flowchart
2.8—Nonfunctioning
Port Replicator”
2–17
Troubleshooting
Flowchart 2.8—Nonfunctioning Port Replicator
Nonfunctioning
Port Replicator.
Reseat power
cord in Port
Replicator and
power outlet.
Check voltage
setting on Port
Replicator.
Reinstall
notebook into Port
Replicator.
Y
Reseat monitor
cable connector at
Port Replicator.
Port
Replicator
operating?
N
Y
Port
Replicator
operating?
N
Remove
notebook, reseat
all internal parts,
and replace any
damaged items in
Port Replicator.
2–18
Done
Done
Replace the following Port Replicator
components one at a time. Check notebook
operation after each replacement.
1. Power supply
2. I/O board
3. Backplane board
4. Switch box
5. Port Replicator motor mechanism
Maintenance and Service Guide
Troubleshooting
Flowchart 2.9—No OS Loading
No OS
loading.*
Reseat power
cord in Port
Replicator and
power outlet.
No OS loading from hard drive,
go to “Flowchart 2.10—No OS Loading, Hard Drive,
Part 1”
No OS loading from diskette drive,
go to “Flowchart 2.13—No OS Loading, Diskette
Drive”
No OS loading from CD- or DVD-ROM drive,
go to “Flowchart 2.14—No OS Loading, CD- or
DVD-ROM Drive”.
No OS loading from network,
go to “Flowchart 2.20—No Network/Modem
Connection”
*NOTE: Before beginning to troubleshoot, always
check cable connections, cable ends, and drives
for bent or damaged pins.
Maintenance and Service Guide
2–19
Troubleshooting
Flowchart 2.10—No OS Loading, Hard Drive, Part 1
OS not
loading from
hard drive.
Y
Go to
“Flowchart 2.11—No
OS Loading, Hard
Drive, Part 2”
Nonsystem
disk message?
N
Reseat
external
hard drive.
Y
OS loading?
Done
N
N
Boot
from
CD?
N
Y
Go to
“Flowchart 2.13—No
OS Loading, Diskette
Drive”
Boot
from
diskette?
Check the Setup
utility for correct
booting order.
Y
N
Change boot
priority through
the Setup utility
and reboot.
Boot
from
hard drive?
N
Y
Boot
from
hard drive?
Done
Go to
“Flowchart
2.17—Nonfunction
ing Device”
Y
2–20
Maintenance and Service Guide
Troubleshooting
Flowchart 2.11—No OS Loading, Hard Drive, Part 2
Continued from
“Flowchart 2.10—No
OS Loading, Hard
Drive, Part 1”
Reseat
hard drive.
N
1. Replace hard
drive.
2. Replace system
board.
CD or
diskette in
drive?
Y
Hard drive
accessible?
Y
Done
N
Remove
diskette and
reboot.
Run FDISK.
Y
Boot
from
hard drive?
N
Done
N
Create partition,
then format hard
drive to bootable
C:\ prompt.
Hard drive
partitioned?
Y
N
N
Go to
“Flowchart 2.13—No
OS Loading, Diskette
Drive”
Boot
from diskette
drive?
Hard drive
formatted?
Y
Y
Format hard drive
and bring to
a bootable
C:\ prompt.
N
Y
Hard drive
accessible?
Y
Notebook
booted?
Done
Go to
“Flowchart 2.12—No
OS Loading, Hard
Drive, Part 3”
Maintenance and Service Guide
N
Load OS using
System Restore CD
(if applicable).
Go to
“Flowchart 2.12—No
OS Loading, Hard
Drive, Part 3”
2–21
Troubleshooting
Flowchart 2.12—No OS Loading, Hard Drive, Part 3
Continued from
“Flowchart
2.11—No OS
Loading, Hard Drive,
Part 2”
N
System
files on hard
drive?
Install OS
and reboot.
Y
Y
Y
Virus
on hard
drive?
OS
loading from
hard drive?
Clean virus.
N
Done
N
Y
Run SCANDISK and
check for
bad sectors.
Diagnostics
on diskette?
Replace
hard drive.
N
N
Can bad
sectors
be fixed?
Run diagnostics
and follow
recommendations.
Replace
hard drive.
Y
N
Fix bad
sectors.
Boot from
hard drive?
Replace
hard drive.
Y
Done
2–22
Maintenance and Service Guide
Troubleshooting
Flowchart 2.13—No OS Loading, Diskette Drive
Y
OS not loading
from
diskette drive.
OS
loading?
Reseat
diskette drive.
Done
N
N
Y
Install bootable
diskette and
reboot notebook.
Bootable
diskette
in drive?
Nonsystem
disk message?
N
Y
N
Check diskette
for system files.
Try different
diskette.
Go to
“Flowchart
2.17—Nonfunctioning Device”
Boot
from another
device?
Y
Y
N
Diskette
drive enabled
in the Setup
utility?
1. Replace diskette
drive.
2. Replace system
board.
Nonsystem
disk error?
Enable drive
and cold boot
notebook.
N
Y
Y
Y
Is diskette
drive boot
order
correct?
Clear CMOS.
Refer to
“Section
1.3 Clearing a
Password” for
instructions.
Change boot
priority using
the Setup utility.
Go to
“Flowchart
2.17—Nonfunctioning Device”
N
Maintenance and Service Guide
OS
loading?
Done
N
2–23
Troubleshooting
Flowchart 2.14—No OS Loading, CD- or
DVD-ROM Drive
Y
No OS
loading from
CD- or
DVD-ROM Drive.
N
Bootable
disc in
drive?
Disc
in drive?
Y
N
Install
bootable disc.
Install bootable
disc and
reboot
notebook.
Try another
bootable disc.
Y
Boots from
CD or DVD?
Done
N
Y
Reseat
drive.
Boots from
CD or DVD?
Done
N
N
Go to
“Flowchart
2.17—Nonfunctioning Device”
Booting
from another
device?
Y
Y
Booting
order
correct?
N
Clear CMOS.
Refer to
“Section
1.3 Clearing a
Password” for
instructions.
Go to
“Flowchart
2.17—Nonfunctioning Device”
Correct boot
order using
the Setup utility.
2–24
Maintenance and Service Guide
Troubleshooting
Flowchart 2.15—No Audio, Part 1
Y
Turn up audio
internally or
externally.
No audio.
Audio?
Done
N
Y
Notebook in
Port Replicator
(if applicable)?
N
Go to
“Flowchart 2.16—No
Audio, Part 2”
Internal
audio?
Undock
N
Y
Replace the following Port Replicator
components one at a time, as applicable.
Check audio status after each change.
Go to
“Flowchart 2.16—No
Audio, Part 2”
1. Port Replicator audio cable
2. Audio cable
3. Speaker
4. Port Replicator audio board
5. Backplane board
6. I/O Board
Y
Go to
“Flowchart
2.17—Nonfunction
ing Device”
Audio?
Done
N
Maintenance and Service Guide
2–25
Troubleshooting
Flowchart 2.16—No Audio, Part 2
Continued from
“Flowchart 2.15—No
Audio, Part 1”
N
Audio
driver in OS
configured?
Reload
audio drivers.
Y
N
Correct
drivers for
application?
Load drivers and
set configuration
in OS.
Y
Connect to
external
speaker.
N
Audio?
Y
Replace audio
board and
speaker
connections
in notebook
(if applicable).
Y
Audio?
Done
N
1. Replace internal speakers.
2. Replace audio board (if applicable).
3. Replace system board.
2–26
Maintenance and Service Guide
Troubleshooting
Flowchart 2.17—Nonfunctioning Device
Nonfunctioning
device.
Reseat
device.
Unplug the nonfunctioning device from the notebook,
and inspect cables and plugs for bent or broken pins
or other damage.
Y
Clear
CMOS.
Any physical
device detected?
Fix or
replace
broken item.
Replace hard drive.
Go to
“Flowchart 2.9—No
OS Loading”
N
Reattach device.
Close notebook,
plug in power,
and reboot.
N
Device
boots
properly?
N
Replace NIC.
If integrated NIC,
replace system
board.
Y
Device
boots
properly?
Y
Done
Maintenance and Service Guide
Replace diskette
drive.
Done
2–27
Troubleshooting
Flowchart 2.18—Nonfunctioning Keyboard
Keyboard
not operating
properly.
Connect notebook
to good external
keyboard.
N
Replace
system
board.
External
device
works?
Y
Reseat internal
keyboard
connector
(if applicable).
N
Replace internal
keyboard or
cable.
OK?
Y
Y
Done
OK?
Done
N
Replace
system
board.
2–28
Maintenance and Service Guide
Troubleshooting
Flowchart 2.19—Nonfunctioning Pointing Device
Pointing device
not operating
properly.
Connect notebook
to good external
pointing device.
N
Replace
system
board.
External
device
works?
Y
Reseat internal
pointing device
connector
(if applicable).
N
Replace internal
pointing device
or cable.
OK?
Y
Y
Done
OK?
Done
N
Replace
system
board.
Maintenance and Service Guide
2–29
Troubleshooting
Flowchart 2.20—No Network/Modem Connection
No network
or modem
connection.
N
Network
or modem jack
active?
Replace jack or have
jack activated.
Y
Y
Connect
to nondigital
line.
Digital
line?
N
Y
N
NIC/modem
configured
in OS?
Reload
drivers and
reconfigure.
Done
OK?
N
Y
Disconnect all
power from
the notebook
and open.
Replace NIC/modem
(if applicable).
Y
Reseat NIC/modem
(if applicable).
OK?
Done
N
Replace
system
board.
2–30
Maintenance and Service Guide
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the
notebook serial number and model number located on the bottom
of the notebook.
Serial Number Location
Maintenance and Service Guide
3–1
Illustrated Parts Catalog
3.2 Notebook Major Components
Notebook Major Components
3–2
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook Major Components
Spare Part
Number
Item
Description
1
Display assemblies
15.0-inch, UXGA+, TFT
15.0-inch, SXGA+, TFT
15.0-inch, XGA, TFT
345060-001
345059-001
345058-001
Miscellaneous Plastics Kit, includes:
2a
2b
2c
2d
2e
2f
Left and right display hinges
RTC battery
Mini PCI communications board shield
Bluetooth cover
Battery bezel
Hard drive cover
Not illustrated:
Notebook feet (4)
3
LED switch cover
4
Keyboards (include pointing stick)
Brazil
Czech
Republic
Denmark
Europe
France
French
Canada
Germany
Greece
Greece - Blk
Hungary
Iceland
International
Israel
Italy
5
345066-001
341520-201
341520-221
341520-081
341520-A41
341520-051
341520-121
341520-041
378539-151
373646-151
341520-211
341520-DD1
341520-B31
341520-BB1
341520-061
345063-001
Japan
Korea
Latin America
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
Top cover (includes TouchPad and speaker)
Maintenance and Service Guide
341520-291
341520-AD1
341520-161
341520-091
341520-131
341520-251
341520-171
341520-BA1
341520-071
341520-B71
341520-BG1
341520-AB1
341520-281
341520-141
341520-031
341520-001
345061-001
3–3
Illustrated Parts Catalog
Notebook Major Components (Continued)
3–4
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook Major Components (Continued)
Item
6a
6b
Description
Spare Part
Number
Miscellaneous Cable Kit, includes:
345056-001
Modem cable
Bluetooth cable
7
Modem board
325521-001
8
Fan assembly
345065-001
9
Heat sink (includes grease)
345067-001
10
Memory expansion boards, 333-MHz
1024-MB (1.0-GB)
512-MB
256-MB
11
Processors (include thermal grease)
Intel Pentium M (Banias) processor, 1.7 GHz
Intel Pentium M (Banias) processor, 1.6 GHz
Intel Pentium M (Banias) processor, 1.5 GHz
Intel Pentium M (Banias) processor, 1.4 GHz
Intel Pentium M (Dothan) processor, 1.5 GHz
Intel Pentium M (Dothan) processor, 1.6 GHz
Intel Pentium M (Dothan) processor, 1.7 GHz
Intel Pentium M (Dothan) processor, 1.8 GHz
Intel Pentium M (Dothan) processor, 2.0 GHz
12
336579-001
336578-001
336577-001
340165-001
319777-001
319776-001
319775-001
359636-001
356596-001
356597-001
345857-001
353395-001
System boards (include thermal grease)
With 128 MB of video memory
With 64 MB of video memory
349206-001
345064-001
13
Trusted Platform Module (TPM)
345856-001
*
Integrated smart card
379336-001
*Not illustrated.
Maintenance and Service Guide
3–5
Illustrated Parts Catalog
Notebook Major Components (Continued)
3–6
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook Major Components (Continued)
Spare Part
Number
Item
Description
14
Mini PCI communications boards
802.11a/b/g LAN NIC
802.11b/g LAN NIC
802.11b W500 modem board (for use in Japan)
802.11b wireless LAN (MOW)
802.11b wireless LAN (ROW)
802.11b/g wireless modem (MOW)
802.11b/g wireless modem (ROW)
15
Optical drives
24X Max DVD+RW/R and CD-RW Combo Drive
8X Max DVD-ROM Drive
24X Max DVD/CD-RW Combo Drive
24X Max CD-ROM Drive
16
325525-001
325526-001
339742-291
345641-001
345640-001
368247-001
368248-001
349242-001
349241-001
349243-001
349240-001
MultiBay devices
1.44-MB diskette drive
24X Max CD-ROM Drive
8X Max Slim DVD+RW/R and CD-RW Combo Drive
4X Max Reg DVD+RW/R and CD-RW Combo Drive
241995-001
228746-001
251292-001
344256-001
17
Base enclosure (includes optical drive shield, hard
drive shield, and four notebook feet)
345062-001
18
Bluetooth board (includes Bluetooth cable, item 6b)
348277-001
19
Hard drives (includes hard drive bezel and frame)
80-GB
60-GB
40-GB
60-GB
5400-rpm
5400-rpm
5400-rpm
7200-rpm
(all models)
(all models)
(all models)
(nw8000 only)
345632-001
345631-001
345630-001
345855-001
20
Battery pack, 8-cell, 4.4 Wh, Li-Ion
338669-001
*
Battery pack, 8-cell, 4.8AHR
360663-001
Maintenance and Service Guide
3–7
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook Major Components
Item
Description
Spare Part
Number
*Not illustrated.
3–8
Maintenance and Service Guide
Illustrated Parts Catalog
3.3 Miscellaneous Plastics
Kit Components
Miscellaneous Plastics Kit Components
Table 3-2
Miscellaneous Plastics Kit Components
Spare Part Number 345066-001
Item
Description
1
Left and right display hinges
2
RTC battery
3
Mini PCI communications board shield
4
Bluetooth cover
5
Battery bezel
6
Hard drive cover
7
Notebook feet (4)
*
Integrated smart card bezel
*Not illustrated.
Maintenance and Service Guide
3–9
Illustrated Parts Catalog
3.4 Miscellaneous Cable Kit
Components
Miscellaneous Cable Kit Components
Table 3-3
Miscellaneous Cable Kit Components
Spare Part Number 345056-001
Item
Description
1
Bluetooth cable
2
Modem cable
3–10
Maintenance and Service Guide
Illustrated Parts Catalog
3.5 Mass Storage Devices
Mass Storage Devices
Table 3-4
Mass Storage Devices
Spare Part Number Information
Spare Part
Number
Item
Description
1
Hard drives (includes hard drive bezel and frame)
80-GB 5400-rpm
60-GB 5400-rpm
40-GB 5400-rpm
(all models)
(all models)
(all models)
345632-001
345631-001
345630-001
60-GB 7200-rpm
(nw8000 only)
345855-001
Maintenance and Service Guide
3–11
Illustrated Parts Catalog
Table 3-4
Mass Storage Devices
Spare Part Number Information (Continued)
Item
Description
2
Optical drives
Spare Part
Number
24X Max DVD+RW/R and CD-RW Combo Drive
8X Max DVD-ROM Drive
24X Max DVD/CD-RW Combo Drive
24X Max CD-ROM Drive
3
MultiBay devices
1.44-MB diskette drive
24X Max CD-ROM Drive
8X Max Slim DVD/R+W and CD-RW Combo Drive
4X Max Regular DVD/R+W and CD-RW Combo
Drive
3–12
349242-001
349241-001
349243-001
349240-001
135233-001
228746-001
251292-001
344256-001
Maintenance and Service Guide
Illustrated Parts Catalog
3.6 Miscellaneous
Table 3-5
Spare Parts: Miscellaneous (not illustrated)
Spare Part
Number
Description
AC adapters
90-W, PFC
65-W
239705-001
239704-001
Carrying cases
Leather top load, Samsung
Leather top load, SG
Nylon top load, Samsung
Nylon top load, SG
Nylon entry level
325817-001
325817-002
325815-001
325815-002
325814-001
Port replicators
Advanced Port Replicator
Common Port Replicator
339096-001
339097-001
Power cords
Australia
Brazil
Denmark
Europe/Middle
East/Africa
Israel
246959-011
246959-201
246959-081
246959-021
246959-BB1
Italy
Japan
Korea
Switzerland
United Kingdom
United States
Screw Kit (includes the following screws; refer to
Appendix C, “Screw Listing” for more information
on screw specifications and usage.)
■
■
■
■
Torx T8M2.0×6.0 screw
Torx T8M2.0×4.0 screw
Torx T5M2.5×4.0 screw
Torx T8M2.0×3.5 screw
Maintenance and Service Guide
■
■
■
■
246959-061
246959-291
246959-AD1
246959-AG1
246959-031
246959-001
345057-001
Phillips PM3.0×3.5 screw
Phillips PM1.5×4.0 screw
Phillips PM1.5×3.0 screw
M2.0×10.0 alignment pin
3–13
Illustrated Parts Catalog
3.7 Sequential Part Number Listing
Table 3-6
Spare Parts: Sequential Part Number Listing
Spare Part
Number
Description
228746-001
24X Max CD-ROM drive
239704-001
65-watt AC adapter
239705-001
90-watt, PFC, AC adapter
241995-001
Diskette drive
246959-001
3-wire power cord - United States
246959-011
3-wire power cord - Australia
246959-021
3-wire power cord - Europe, Middle East, Africa
246959-031
3-wire power cord - United Kingdom
246959-061
3-wire power cord - Italy
246959-081
3-wire power cord - Denmark
246959-201
3-wire power cord - Brazil
246959-291
3-wire power cord - Japan
246959-AD1
3-wire power cord - Korea
246959-AG1
3-wire power cord - Switzerland
246959-BB1
3-wire power cord - Israel
251292-001
8X Max Slim DVD+RW/R and CD-RW combo drive
319775-001
Intel Pentium M (Banias) processor, 1.4-GHz
319776-001
Intel Pentium M (Banias) processor, 1.5-GHz
319777-001
Intel Pentium M (Banias) processor, 1.6-GHz
325521-001
Modem board (includes cable)
325525-001
802.11a/b/g LAN board mini PCI communications board
3–14
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-6
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number
Description
325526-001
802.11b/g LAN board mini PCI communications board
325814-001
Nylon, entry level
325815-001
Nylon, top load, Samsung
325815-002
Nylon, top load, SG
325817-001
Leather, top load, Samsung
325817-002
Leather, top load, SG
336577-001
Memory expansion board, 333 MHz, 256-MB DDR
336578-001
Memory expansion board, 333 MHz, 512-MB DDR
336579-001
Memory expansion board, 333 MHz, 1024-MB DDR
338669-001
Battery pack, 8-cell, 4.4 Wh, Li-ion
339096-001
Advanced Port Replicator
339097-001
Simple Port Replicator
339742-291
802.11b W500 modem board (for use in Japan) mini PCI
communications board
340165-001
Intel Pentium M (Banias) processor, 1.7-GHz
341520-001
Keyboard (including pointing stick) - United States
341520-031
Keyboard (including pointing stick) - United Kingdom
341520-041
Keyboard (including pointing stick) - Germany
341520-051
Keyboard (including pointing stick) - France
341520-061
Keyboard (including pointing stick) - Italy
341520-071
Keyboard (including pointing stick) - Spain
341520-081
Keyboard (including pointing stick) - Denmark
341520-091
Keyboard (including pointing stick) - Norway
Maintenance and Service Guide
3–15
Illustrated Parts Catalog
Table 3-6
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number
Description
341520-121
Keyboard (including pointing stick) - French Canada
341520-131
Keyboard (including pointing stick) - Portugal
341520-141
Keyboard (including pointing stick) - Turkey
341520-161
Keyboard (including pointing stick) - Latin America
341520-171
Keyboard (including pointing stick) - Saudi Arabia
341520-201
Keyboard (including pointing stick) - Brazil
341520-211
Keyboard (including pointing stick) - Hungary
341520-221
Keyboard (including pointing stick) - Czech Republic
341520-251
Keyboard (including pointing stick) - Russia
341520-281
Keyboard (including pointing stick) - Thailand
341520-291
Keyboard (including pointing stick) - Japan
341520-A41
Keyboard (including pointing stick) - European
341520-AB1
Keyboard (including pointing stick) - Taiwan
341520-AD1
Keyboard (including pointing stick) - Korea
341520-B31
Keyboard (including pointing stick) - International
341520-B71
Keyboard (including pointing stick) - Sweden/Finland
341520-BA1
Keyboard (including pointing stick) - Slovenia
341520-BB1
Keyboard (including pointing stick) - Israel
341520-BG1
Keyboard (including pointing stick) - Switzerland
341520-DD1
Keyboard (including pointing stick) - Iceland
344256-001
4X Max Reg DVD+RW/R and CD-RW combo drive
345056-001
Miscellaneous Cable Kit
345057-001
Misc Screw Kit
3–16
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-6
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number
Description
345058-001
Display assembly, 15.0-inch, XGA, TFT
345059-001
Display assembly, 15.0-inch, SXGA+, TFT
345060-001
Display assembly, 15.0-inch, UXGA+, TFT
345061-001
Top cover (includes TouchPad and speaker)
345062-001
Base enclosure (includes optical drive shield, hard drive
shield, and four notebook feet)
345063-001
LED switch cover
345064-001
System board (includes 64-MB discrete video memory)
345065-001
Fan assembly
345066-001
Misc Plastics Kit
345067-001
Heat sink
345630-001
40-GB (5400-rpm) hard drive
345631-001
60-GB (5400-rpm) hard drive
345632-001
80-GB (5400-rpm) hard drive
345640-001
802.11b wireless LAN (ROW) Wireless LAN card
345641-001
802.11b wireless LAN (MOW) Wireless LAN card
345855-001
60-GB (7200-rpm) hard drive (nw8000 only)
345856-001
Trusted Platform Module (TPM)
345857-001
Intel Pentium M (Dothan) processor, 1.8 GHz
348277-001
Bluetooth wireless communications board
349206-001
System board (includes 128-MB discrete video memory)
349240-001
24X Max CD-ROM Drive
349241-001
8X Max DVD-ROM drive
Maintenance and Service Guide
3–17
Illustrated Parts Catalog
Table 3-6
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number
Description
349242-001
24X Max DVD+RW/R and CD-RW combo drive
349243-001
24X Max DVD/CD-RW combo drive
353395-001
Intel Pentium M (Dothan) processor, 2.0 GHz
356596-001
Intel Pentium M (Dothan) processor, 1.6 GHz
356597-001
Intel Pentium M (Dothan) processor, 1.7 GHz
359636-001
Intel Pentium M (Dothan) processor, 1.5 GHz
360663-001
Battery pack, 8-cell, 4.8AHR
365438-001
60-GB (7200-rpm) hard drive (includes bezel and frame)
368247-001
802.11b/g modem board (MOW) mini PCI communications
board
368248-001
802.11b/g modem board (ROW) mini PCI communications
board
373646-151
Keyboard (including pointing stick) - Greece Bk
378539-151
Keyboard (including pointing stick) - Greece
379336-001
Integrated smart card
3–18
Maintenance and Service Guide
4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and safe
removal and replacement service.
4.1 Tools Required
You need the following tools to complete the removal and
replacement procedures:
■
Magnetic screw driver
■
Phillips P0 screw driver
■
Torx8 screw driver
■
Torx7 pin bit screw driver
computer models have two Torx7 with pin security screws
✎ Some
(M2.0×4.0) securing the Mini PCI communications board to the
computer. A T7 pin bit screw driver is required to remove the
Mini PCI communications board on these computer models.
Refer to Section 5.12, “Mini PCI Communications Board,” for
more information on removing Mini PCI communications boards.
■
5.0-mm socket for system board standoffs
■
Flat-bladed screwdriver
Maintenance and Service Guide
4–1
Removal and Replacement Preliminaries
4.2 Service Considerations
The following sections include some of the considerations that
you should keep in mind during disassembly and assembly
procedures.
you remove each subassembly from the notebook, place the
✎ As
subassembly (and all accompanying screws) away from the work
area to prevent damage.
Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.
Cables and Connectors
Ä
CAUTION: When servicing the notebook, ensure that cables are
placed in their proper locations during the reassembly process.
Improper cable placement can damage the notebook.
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables
tear easily.
4–2
Maintenance and Service Guide
Removal and Replacement Preliminaries
4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the notebook, damage to a
removable drive, or loss of information, observe the following
precautions:
■
Before removing or inserting a hard drive, shut down the
notebook. If you are unsure whether the notebook is off or
in hibernation, turn the notebook on, then shut it down.
■
Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive. Ensure that the optical
drive tray is closed.
■
Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
■
Handle drives on surfaces that have at least one inch of
shock-proof foam.
■
Avoid dropping drives from any height onto any surface.
■
After removing a hard drive, an optical drive, or a diskette
drive, place it in a static-proof bag.
■
Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■
Avoid exposing a drive to temperature extremes or liquids.
■
If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and
label the package “FRAGILE: Handle With Care.”
Maintenance and Service Guide
4–3
Removal and Replacement Preliminaries
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases the discharge
contains enough power to alter device parameters or melt silicon
junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge might not
be affected at all and can work perfectly throughout a normal life
cycle. Or the device might function normally for a while, then
degrade in the internal layers, reducing its life expectancy.
4–4
Maintenance and Service Guide
Removal and Replacement Preliminaries
4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
■
To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
■
Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■
Keep electrostatic-sensitive parts in their containers until
the parts arrive at static-free workstations.
■
Place items on a grounded surface before removing them
from their containers.
■
Always be properly grounded when touching a sensitive
component or assembly.
■
Store reusable electrostatic-sensitive parts from assemblies in
protective packaging or nonconductive foam.
■
Use transporters and conveyors made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.
Maintenance and Service Guide
4–5
Removal and Replacement Preliminaries
4.6 Workstation Precautions
Use the following grounding precautions at workstations:
4–6
■
Cover the workstation with approved static-shielding
material (refer to Table 4-2).
■
Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
■
Use conductive field service tools, such as cutters,
screwdrivers, and vacuums.
■
When using fixtures that must directly contact dissipative
surfaces, use only fixtures made of static-safe materials.
■
Keep the work area free of nonconductive materials, such as
ordinary plastic assembly aids and Styrofoam.
■
Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these items
only at static-free workstations.
■
Avoid contact with pins, leads, or circuitry.
■
Turn off power and input signals before inserting or
removing connectors or test equipment.
Maintenance and Service Guide
Removal and Replacement Preliminaries
4.7 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a foot
strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm ±10% resistance in the ground cords. To
provide proper ground, wear a strap snugly against the skin
at all times. On grounded mats with banana-plug connectors,
connect a wrist strap with alligator clips.
■ When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one-megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes
■ Antistatic tape.
■ Antistatic smocks, aprons, and sleeve protectors.
■ Conductive bins and other assembly or soldering aids.
■ Nonconductive foam.
■ Conductive tabletop workstations with ground cords of
one-megohm resistance.
■ Static-dissipative tables or floor mats with hard ties to
the ground.
■ Field service kits.
■ Static awareness labels.
■ Material-handling packages.
■ Nonconductive plastic bags, tubes, or boxes.
■ Metal tote boxes.
■ Electrostatic voltage levels and protective materials.
Maintenance and Service Guide
4–7
Removal and Replacement Preliminaries
Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.
Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
✎
A product can be degraded by as little as 700 V.
Table 4-2 lists the shielding protection provided by antistatic bags
and floor mats.
Table 4-2
Static-Shielding Materials
Material
Use
Voltage Protection Level
Antistatic plastic
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
4–8
Maintenance and Service Guide
5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are 62 screws in eight different sizes that must be removed,
replaced, and loosened when servicing the notebook. Make note
of each screw size and location during removal and replacement.
Refer to Appendix C, “Screw Listing” for detailed information on
screw sizes, locations, and usage.
Maintenance and Service Guide
5–1
Removal and Replacement Procedures
5.1 Serial Number
Report the notebook serial number to HP when requesting
information or ordering spare parts. The serial number is located
on the bottom of the notebook.
Serial Number Location
5–2
Maintenance and Service Guide
Removal and Replacement Procedures
5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be
referenced when removing notebook components.
Disassembly Sequence Chart
Section
Description
5.3
Preparing the notebook for disassembly
Battery pack
Hard drive
# of Screws
Removed
0
1 to remove
4 screws and
2 alignment pins
to disassemble
5.4
Notebook feet
0
5.5
MultiBay device
0
5.6
Bluetooth board
3
5.7
Integrated smart card
0
5.8
Optical drive
1
5.9
Keyboard
1
5.10
Memory expansion board
0
5.11
Modem board
2
5.12
Mini PCI communications board
2
5.13
Heat sink
5
5.14
Processor
0
5.15
LED switch cover
1
5.16
RTC battery
0
5.17
Security Module (TPM)
1
5.18
Display assembly
4
5.19
Top cover
18
Maintenance and Service Guide
5–3
Removal and Replacement Procedures
Disassembly Sequence Chart (Continued)
Section
Description
# of Screws
Removed
5.20
Speaker
6
5.21
TouchPad
3
5.22
Fan assembly
4
5.23
System board
4
5–4
Maintenance and Service Guide
Removal and Replacement Procedures
5.3 Preparing the Notebook for
Disassembly
Before you begin any removal or installation procedures:
1. Save your work, exit all applications, and shut down the
notebook. If you are not sure whether the notebook is off or
in hibernation, briefly press the power button. If your work
returns to the screen, save your work, exit all applications,
and then shut down the notebook.
2. Disconnect all external devices connected to the notebook.
3. Disconnect the power cord.
Maintenance and Service Guide
5–5
Removal and Replacement Procedures
Spare Part Number Information
Battery pack, 8-cell, 4.4 Wh, Li-Ion
Battery pack, 8-cell, 4.8AHR
338669-001
360663-001
4. Remove the battery pack by following these steps:
a. Turn the notebook upside down with the front facing you.
b. Slide and hold the battery release latch 1 toward the
back of the notebook.
c. Use the notch in the battery pack to slide the battery pack
to the right 2.
d. Remove the battery pack.
Removing the Battery Pack
5–6
Maintenance and Service Guide
Removal and Replacement Procedures
5. Remove the battery bezel by sliding it down and off of the
battery pack.
battery bezel is included in the Miscellaneous Plastics Kit,
✎ The
spare part number 345066-001.
Removing the Battery Bezel
Reverse the above procedure to install the battery pack and
battery bezel.
Maintenance and Service Guide
5–7
Removal and Replacement Procedures
6. Remove the hard drive by following these steps:
Spare Part Number Information
Hard drives (includes hard drive bezel and frame)
80-GB 5400-rpm
60-GB 5400-rpm
40-GB 5400-rpm
60-GB 7200-rpm
(all models)
(all models)
(all models)
(nw8000 only)
345632-001
345631-001
345630-001
345855-001
a. Turn the notebook upside down with the front facing you.
b. Remove the T8M2.0×6.0 hard drive cover screw 1.
c. Slide and hold the tab on the hard drive cover to the
left 2.
d. Swing the right edge of the hard drive cover up and to
the left 3.
hard drive cover is included in the Miscellaneous Plastics
✎ The
Kit, spare part number 345066-001.
Removing the Hard Drive Cover
5–8
Maintenance and Service Guide
Removal and Replacement Procedures
e. Use the Mylar tab 1 to slide the hard drive to the right 2
to disconnect it from the system board.
f.
Lift the hard drive straight up to remove it 3.
Removing the Hard Drive
Maintenance and Service Guide
5–9
Removal and Replacement Procedures
g. Remove the two T5M2.5×4.0 screws 1 and the
two PM3.0×3.5 screws 2 that secure the hard drive to
the hard drive frame.
h. Use a 4.0-mm socket to remove the two M2.0×10.0
alignment pins 3 that secure the hard drive to the hard
drive frame.
i.
Remove the hard drive 4 from the hard drive frame.
j.
Remove the hard drive connector 5 from the hard drive.
Disassembling the Hard Drive
Reverse the above procedure to assemble and install the
hard drive.
5–10
Maintenance and Service Guide
Removal and Replacement Procedures
5.4 Notebook Feet
The notebook feet are adhesive-backed rubber pads. The feet are
included in the Miscellaneous Plastics Kit, spare part number
345066-001. The feet attach to the base enclosure as illustrated
below.
Notebook Feet Locations
Maintenance and Service Guide
5–11
Removal and Replacement Procedures
5.5 MultiBay Device
Spare Part Number Information
1.44-MB diskette drive
24X Max CD-ROM Drive
8X Max DVD+RW/R and CD-RW Combo Drive
24X Max DVD+RW/R and CD-RW Combo Drive
135233-001
228746-001
251292-001
344256-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Turn the notebook upside down with the left side facing you.
3. Slide and hold the MultiBay release latch toward you 1.
4. Use the notch in the MultiBay device to slide the device out
of the MultiBay 2.
5. Remove the MultiBay device.
Removing a MultiBay Device
Reverse the above procedure to install a MultiBay device.
5–12
Maintenance and Service Guide
Removal and Replacement Procedures
5.6 Bluetooth Board
Spare Part Number Information
Bluetooth board (includes cable)
348277-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Turn the notebook upside down with the left side facing you.
3. Remove the T8M2.0×6.0 screw 1 that secures the Bluetooth
cover to the notebook.
4. Lift the cover straight up to remove it 2.
Bluetooth cover is included in the Miscellaneous Plastics Kit,
✎ The
spare part number 345066-001.
Removing the Bluetooth Cover
Maintenance and Service Guide
5–13
Removal and Replacement Procedures
5. Disconnect the Bluetooth cable from the Bluetooth board 1
and the system board 2.
Bluetooth cable is included with the Bluetooth board and is
✎ The
also included in the Miscellaneous Cables Kit, spare part number
345056-001.
6. Remove the two PM1.5×3.0 screws 3 that secure the
Bluetooth board to the Bluetooth cover.
7. Remove the board from the cover 4.
Removing the Bluetooth Board
Reverse the above procedure to install the Bluetooth board.
5–14
Maintenance and Service Guide
Removal and Replacement Procedures
5.7 Integrated Smart Card
Spare Part Number Information
Integrated smart card
379336-001
✎ The integrated smart card is located in the bottom PC Card slot.
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Remove any PC Card or spacer from the top PC Card slot.
3. Using a flat-bladed tool, pry the smart card bezel off of the
notebook 1. The bezel releases from the notebook with a
small amount of force.
4. Remove the bezel from the notebook 2.
Removing the Smart Card Bezel
Maintenance and Service Guide
5–15
Removal and Replacement Procedures
integrated smart card bezel is included in the Miscellaneous
✎ The
Plastics Kit, spare part number 345066-001.
5. Eject the smart card from the notebook using a flat-bladed
tool to press the small metal eject tab 1 to the left of the
smart card.
6. Remove the card from the slot 2.
Removing the Smart Card
Reverse the above procedure to install the integrated smart card.
5–16
Maintenance and Service Guide
Removal and Replacement Procedures
5.8 Optical Drive
Spare Part Number Information
24X Max DVD+RW/R and CD-RW Combo Drive
8X Max DVD-ROM Drive
24X Max DVD/CD-RW Combo Drive
24X Max CD-ROM Drive
349242-001
349241-001
349243-001
349240-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Turn the notebook upside down with the right side
facing you.
3. Remove the T8M2.0×6.0 screw 1 that secures the optical
drive to the notebook.
4. Insert a paper clip or similar tool into the optical drive release
hole to open the optical drive tray 2.
5. Use the optical drive tray to remove the optical drive 3.
Removing the Optical Drive
Reverse the above procedure to install the optical drive.
Maintenance and Service Guide
5–17
Removal and Replacement Procedures
5.9 Keyboard
Spare Part Number Information
Keyboards (include pointing stick)
Brazil
Czech Republic
Denmark
Europe
France
French Canada
Germany
Greece
Greece - Blk
Hungary
Iceland
International
Israel
Italy
Japan
341520-201
341520-221
341520-081
341520-A41
341520-051
341520-121
341520-041
378539-151
373646-151
341520-211
341520-DD1
341520-B31
341520-BB1
341520-061
341520-291
Korea
Latin America
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
341520-AD1
341520-161
341520-091
341520-131
341520-251
341520-171
341520-BA1
341520-071
341520-B71
341520-BG1
341520-AB1
341520-281
341520-141
341520-031
341520-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Turn the notebook upside down with the front facing you.
5–18
Maintenance and Service Guide
Removal and Replacement Procedures
3. Remove the T8M2.×6.0 screw that secures the keyboard to
the notebook.
Removing the Keyboard Screw
Maintenance and Service Guide
5–19
Removal and Replacement Procedures
4. Turn the notebook right-side up with the front facing you.
5. Open the notebook.
6. Slide the four tabs 1 on the top edge of the keyboard
toward you.
7. Lift the rear edge of the keyboard up and swing it toward
you 2 until it rests on the palm rest.
Releasing the Keyboard
5–20
Maintenance and Service Guide
Removal and Replacement Procedures
8. Release the zero insertion force (ZIF) connector 1 to which
the pointing stick cable is attached and disconnect the
cable 2.
9. Release the ZIF connector 3 to which the keyboard cable is
attached and disconnect the cable 4.
Disconnecting the Keyboard Cables
10. Remove the keyboard.
Reverse the above procedure to install the keyboard.
Maintenance and Service Guide
5–21
Removal and Replacement Procedures
5.10 Memory Expansion Board
Spare Part Number Information
1024 MB (1.0 GB), 333 MHz
512 MB, 333 MHz
256 MB, 333 MHz
336579-001
336578-001
336577-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Release the keyboard (refer to Section 5.9).
3. Spread the retaining tabs 1 that secure the memory
expansion board to the socket. The free end of the board rises.
4. Pull the board away from the socket at a 45-degree angle 2.
Removing a Memory Expansion Board
Reverse the above procedure to install a memory expansion
board.
5–22
Maintenance and Service Guide
Removal and Replacement Procedures
5.11 Modem Board
Spare Part Number Information
Modem board
325521-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Release the keyboard (refer to Section 5.9).
3. Remove the two T8M2.0×4.0 screws 1 that secure the
modem board to the notebook.
4. Lift up on the right side of the modem board 2 to disconnect
the board from the system board.
Removing the Modem Board Screws
Maintenance and Service Guide
5–23
Removal and Replacement Procedures
5. Turn the modem board upside down 1.
6. Disconnect the modem cable 2 from the modem.
Disconnecting the Modem Board Cable
7. Remove the modem board.
Reverse the above procedure to install the modem board.
5.12 Mini PCI Communications Board
Spare Part Number Information
802.11a/b/g LAN NIC
802.11b/g LAN NIC
802.11b W500 modem board (for use in Japan)
802.11b wireless LAN (MOW)
802.11b wireless LAN (ROW)
802.11b/g wireless modem (MOW)
802.11b/g wireless modem (ROW)
325525-001
325526-001
339742-291
345641-001
345640-001
368247-001
368248-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Release the keyboard (refer to Section 5.9).
5–24
Maintenance and Service Guide
Removal and Replacement Procedures
computer models have two Torx7 with pin security screws
✎ Some
(M2.0×4.0) securing the Mini PCI communications board to the
computer. A T7 pin bit screw driver is required to remove the
Mini PCI communications board on these computer models.
3. Remove the two T8M2.0×4.0 screws 1 that secure the Mini
PCI communications board shield to the notebook.
4. Lift up on the left side of the shield 2 and slide it to the
left 3 to remove it.
Mini PCI communications board shield is included in the
✎ The
Miscellaneous Plastics Kit, spare part number 345066-001.
Removing the Mini PCI Communications Board Shield
Maintenance and Service Guide
5–25
Removal and Replacement Procedures
5. Disconnect the two antenna cables 1 from the board.
Make note of which cable connects to which terminal.
6. Spread the retaining tabs 2 that secure the Mini PCI
communications board to the socket. The free end of the
board rises.
7. Pull the board away from the socket at a 45-degree angle 3.
Removing the Mini PCI Communications Board
8. Remove the Mini PCI communications board.
Reverse the above procedure to install the Mini PCI
communications board.
5–26
Maintenance and Service Guide
Removal and Replacement Procedures
5.13 Heat Sink
Spare Part Number Information
Heat sink (includes grease)
345067-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Release the keyboard (refer to Section 5.9).
3. Remove the five T8M2.0×4.0 screws 1 that secure the heat
sink to the notebook.
4. Lift the front edge of the heat sink 2 to unseat the adhesive
grip of the thermal grease on the processor.
5. Swing the heat sink in a counterclockwise motion 3 until
the back of the heat sink 4 clears the notebook.
Removing the Heat Sink
6. Remove the heat sink.
Maintenance and Service Guide
5–27
Removal and Replacement Procedures
clean any thermal grease residue from the heat sink 1
✎ Carefully
and processor surfaces 2 each time you remove the heat sink.
Apply new thermal grease to both surfaces.
Removing the Thermal Grease From the Heat Sink and Processor
Reverse the above procedure to install the heat sink.
5–28
Maintenance and Service Guide
Removal and Replacement Procedures
5.14 Processor
Spare Part Number Information
Processors (include grease)
Intel Pentium M (Banias) processor, 1.7 GHz
Intel Pentium M (Banias) processor, 1.6 GHz
Intel Pentium M (Banias) processor, 1.5 GHz
Intel Pentium M (Banias) processor, 1.4 GHz
Intel Pentium M (Dothan) processor, 1.5 GHz
Intel Pentium M (Dothan) processor, 1.6 GHz
Intel Pentium M (Dothan) processor, 1.7 GHz
Intel Pentium M (Dothan) processor, 1.8 GHz
Intel Pentium M (Dothan) processor, 2.0 GHz
340165-001
319777-001
319776-001
319775-001
359636-001
356596-001
356597-001
345857-001
353395-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Release the keyboard (refer to Section 5.9).
3. Remove the heat sink (refer to Section 5.13).
Maintenance and Service Guide
5–29
Removal and Replacement Procedures
4. Use a flat-bladed screwdriver to turn the processor locking
screw one-quarter turn counterclockwise 1.
5. Remove the processor from the system board socket 2.
that the gold triangle 3 on the processor should be aligned
✎ Note
in the front left corner when you install the processor.
Removing the Processor
Reverse the above procedure to install the processor.
5–30
Maintenance and Service Guide
Removal and Replacement Procedures
5.15 LED Switch Cover
Spare Part Number Information
LED switch cover
345063-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Turn the notebook upside down with the rear facing you.
3. Remove the T8M2.0×6.0 screw that secures the LED switch
cover to the notebook.
Removing the LED Switch Cover Screw
Maintenance and Service Guide
5–31
Removal and Replacement Procedures
4. Turn the notebook right-side up with the front facing you.
5. Open the notebook.
6. Lift the left 1 and right 2 sides of the LED switch cover
to disengage the cover from the notebook.
7. Remove the LED switch cover.
Removing the LED Switch Cover
Reverse the above procedure to install the LED switch cover.
5–32
Maintenance and Service Guide
Removal and Replacement Procedures
5.16 RTC Battery
RTC battery is included in the Miscellaneous Plastics Kit,
✎ The
spare part number 345066-001.
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Remove the LED switch cover (refer to Section 5.15).
3. Disconnect the RTC battery cable 1 from the system board.
4. Slide the RTC battery out of the clips in the top cover 2 and
remove the battery.
Removing the RTC Battery
Reverse the above procedure to install the RTC battery.
Maintenance and Service Guide
5–33
Removal and Replacement Procedures
5.17 Security Module (TPM)
Spare Part Number Information
Security Module (TPM)
345856-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Remove the LED switch cover (refer to Section 5.15).
3. Remove the PM3.5×3.0 screw 1 that secures the security
card to the system board.
4. Lift the security module straight up 2 to disconnect it from
the system board.
Removing the TPM Security Module
Reverse the above procedure to install the security card.
5–34
Maintenance and Service Guide
Removal and Replacement Procedures
5.18 Display Assembly
Spare Part Number Information
15.0-inch, UXGA, TFT
15.0-inch, SXGA+, TFT
15.0-inch, XGA, TFT
345060-001
345059-001
345058-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Remove the keyboard (refer to Section 5.9).
3. Disconnect the wireless antenna cables from the Mini PCI
wireless communications board (refer to Section 5.12).
4. Remove the LED switch cover (refer to Section 5.15).
5. Disconnect the display cable 1 from the system board.
6. Remove the wireless antenna cables from the opening 2 and
the clips 3 in the top cover.
Disconnecting the Display Cables
Maintenance and Service Guide
5–35
Removal and Replacement Procedures
7. Position the notebook with the rear facing toward you.
8. Remove the two T8M2.0×6.0 screws 1 that secure the
display hinge covers to the notebook.
9. Remove the two T8M2.0×6.0 screws 2 that secure
the display assembly to the notebook.
Removing the Display Screws
5–36
Maintenance and Service Guide
Removal and Replacement Procedures
10. Lift the display assembly straight up 1 to remove it from
the notebook.
11. If necessary, remove the display hinge covers 2 from the
display assembly.
display hinge covers are included in the Miscellaneous
✎ The
Plastics Kit, spare part number 345066-001.
Removing the Display Assembly
Reverse the above procedure to install the display assembly.
Maintenance and Service Guide
5–37
Removal and Replacement Procedures
5.19 Top Cover
Spare Part Number Information
Top cover (includes TouchPad and speaker)
345061-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Remove the keyboard (refer to Section 5.9).
3. Remove the LED switch cover (refer to Section 5.15).
4. Remove the display assembly (refer to Section 5.18).
5. Turn the notebook upside down with the front facing you.
6. Remove the 17 T8M2.0×6.0 screws that secure the top cover
to the notebook.
Removing the Top Cover Screws
5–38
Maintenance and Service Guide
Removal and Replacement Procedures
7. Turn the notebook right-side up with the front facing you.
8. Remove the TM2.0×4.0 screw 1 near the fan that secures
the top cover to the notebook.
9. Lift the front edge of the top cover 2 until the speaker
cable 3, TouchPad cable 4, and microphone cable 5 are
accessible.
Releasing the Top Cover
Maintenance and Service Guide
5–39
Removal and Replacement Procedures
10. Disconnect the speaker 1 and microphone cables 2.
11. Release the ZIF connector 3 to which the TouchPad cable is
attached and disconnect the TouchPad cable 4 from the
system board.
Disconnecting the Top Cover Cables
12. Remove the top cover.
Reverse the above procedure to install the top cover.
5–40
Maintenance and Service Guide
Removal and Replacement Procedures
5.20 Speaker
speaker is included with the top cover, spare part number
✎ The
345061-001.
1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
❏
Keyboard (refer to Section 5.9)
❏ LED switch cover (refer to Section 5.15)
❏ Display assembly (refer to Section 5.18)
❏ Top cover (refer to Section 5.19)
2. Turn the top cover upside down with the rear facing you.
3. Remove the five T8M2.0×4.0 screws 1 and one T8M2.0×6.0
screw 2 that secure the speaker to the top cover.
4. Remove the speaker 3 from the top cover.
Removing the Speaker
Reverse the above procedure to install the speaker.
Maintenance and Service Guide
5–41
Removal and Replacement Procedures
5.21 TouchPad
TouchPad and bracket are included with the top cover, spare
✎ The
part number 345061-001.
1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
❏
Keyboard (refer to Section 5.9)
❏
LED switch cover (refer to Section 5.15)
❏
Display assembly (refer to Section 5.18)
❏
Top cover (refer to Section 5.19)
❏
Speaker (refer to Section 5.20)
2. Remove the three Torx T8M2.0×3.5 screws 1 that secure
the TouchPad and bracket to the top cover.
3. Lift the left side of the bracket 2, then slide the bracket to
the left.
Removing the TouchPad Bracket
5–42
Maintenance and Service Guide
Removal and Replacement Procedures
4. Remove the bracket.
5. Remove the TouchPad 1 from the top cover.
6. Release the ZIF connector 2 to which the TouchPad cable is
attached and disconnect the cable 3.
Removing the TouchPad
Reverse the above procedure to install the TouchPad and bracket.
Maintenance and Service Guide
5–43
Removal and Replacement Procedures
5.22 Fan Assembly
Spare Part Number Information
Fan assembly
345065-001
1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
5–44
❏
Keyboard (refer to Section 5.9)
❏
Heat sink (refer to Section 5.13)
❏
LED switch cover (refer to Section 5.15)
❏
Display assembly (refer to Section 5.18)
❏
Top cover (refer to Section 5.19)
Maintenance and Service Guide
Removal and Replacement Procedures
2. Disconnect the fan cable 1.
3. Remove the T8M2.0×4.0 screw 2 that secures the fan
assembly to the notebook.
4. Remove the fan assembly 3 from the notebook.
5. Remove the three PM1.5×4.0 screws 4 that secure the
fan to the fan housing.
6. Remove the fan 5.
Removing the Fan
Reverse the above procedure to install the fan.
Maintenance and Service Guide
5–45
Removal and Replacement Procedures
5.23 System Board
Spare Part Number Information
System board with 128 MB of video memory
System board with 64 MB of video memory
✎
349206-001
345064-001
Both system boards include thermal grease.
replacing the system board, ensure that the following
✎ When
components are removed from the defective system board and
installed on the replacement system board:
■ Memory expansion boards (refer to Section 5.10)
■ Modem board (refer to Section 5.11)
■ Mini PCI communications board (refer to Section 5.12)
■ Heat sink (refer to Section 5.13)
■ Processor (refer to Section 5.14)
■ Real time clock battery (refer to Section 5.16)
■ Security card (refer to Section 5.17)
1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
5–46
❏
Keyboard (refer to Section 5.9)
❏
LED switch cover (refer to Section 5.15)
❏
Display assembly (refer to Section 5.18)
❏
Top cover (refer to Section 5.19)
❏
Fan (refer to Section 5.22)
Maintenance and Service Guide
Removal and Replacement Procedures
2. Remove the four T8M2.0×4.0 screws that secure the system
board to the notebook.
Removing the System Board Screws
Maintenance and Service Guide
5–47
Removal and Replacement Procedures
3. Flex and hold the front right corner of the base enclosure
out 1 to allow the system board to clear the base enclosure.
4. Lift the front edge of the system board 2 until the board
clears the base enclosure.
5. Slide the system board toward you 3 to remove it from the
notebook.
Removing the System Board
5–48
Maintenance and Service Guide
Removal and Replacement Procedures
6. If necessary, disconnect the modem cable from the system
board and remove the cable.
modem cable is included in the Miscellaneous Cables Kit,
✎ The
spare part number 345056-001.
Removing the Modem Cable
Reverse the above procedure to install the modem cable and
system board.
Maintenance and Service Guide
5–49
6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
Notebook
Dimensions
Height
Width
Depth
4.1 cm
32.6 cm
27.5 cm
1.61 in
12.83 in
10.83 in
Weight (with main battery pack and MultiBay weight saver)
2.95 kg
6.50 lb
Stand-alone power requirements
Nominal operating
voltage (Li-Ion)
Maximum operating
power
Peak operating power
14.4 VDC
60.0 W
65.0 W
Temperature
Operating (not writing
optical drive)
Nonoperating
10°C to 35°C
50°F to 95°F
-20°C to 60°C
-4°F to 140°F
Relative humidity (noncondensing)
Operating
Nonoperating
10% to 90%
5% to 90%, 38.7°C (101.6°F)
maximum wet bulb temperature
Maintenance and Service Guide
6–1
Specifications
Table 6-1
Notebook (Continued)
Altitude (unpressurized)
Operating (14.7 to
10.1 psia)
Nonoperating (14.7 to
4.4 psia)
0 to 3,048 m
0 to 10,000 ft
0 to 9,144 m
0 to 30,000 ft
Shock
Operating
Nonoperating
✎
6–2
40 g, 2 ms, half-sine
240 g, 2 ms, half-sine
Applicable product safety standards specify thermal limits for plastic
surfaces. The notebook operates well within this range of
temperatures.
Maintenance and Service Guide
Specifications
Table 6-2
15.0-inch, UXGA, TFT Display
Dimensions
Height
Width
Diagonal
29.9 cm
22.8 cm
38.1 cm
Number of colors
Up to 16.8 million
Contrast ratio
250:1
Brightness
140 nits typical
11.8 in
9.0 in
15.0 in
Pixel resolution
Pitch
Format
Configuration
0.191 × 0.191 mm
1680 × 1200
RGB vertical stripe
Backlight
Edge lit
Character display
80 × 25
Total power
consumption
6.5 W
Viewing angle
+/- 85° horizontal, +15/-35° vertical typical
Maintenance and Service Guide
6–3
Specifications
Table 6-3
15.1-inch, SXGA+, TFT Display
Dimensions
Height
Width
Diagonal
29.9 cm
22.8 cm
38.1 cm
Number of colors
Up to 16.8 million
Contrast ratio
150:1
Brightness
150 nits typical
11.8 in
9.0 in
15.0 in
Pixel resolution
Pitch
Format
Configuration
0.218 × 0.218 mm
1400 × 1050
RGB vertical stripe
Backlight
Edge lit
Character display
80 × 25
Total power
consumption
5.75 W
Viewing angle
+/- 35° horizontal, +15/-35° vertical typical
6–4
Maintenance and Service Guide
Specifications
Table 6-4
15.0-inch, XGA, TFT Display
Dimensions
Height
Width
Diagonal
29.9 cm
22.8 cm
38.1 cm
Number of colors
Up to 16.8 million
Contrast ratio
150:1
Brightness
150 nits typical
11.8 in
9.0 in
15.0 in
Pixel resolution
Pitch
Format
Configuration
0.264 × 0.264 mm
1280 × 800
RGB vertical stripe
Backlight
Edge lit
Character display
80 × 25
Total power
consumption
5.75 W
Viewing angle
+/- 35° horizontal, +15/-35° vertical typical
Maintenance and Service Guide
6–5
Specifications
Table 6-5
Hard Drives
80-GB
60-GB
40-GB
80 GB
60 GB
40 GB
9.5 mm
70 mm
99 g
9.5 mm
70 mm
99 g
9.5 mm
70 mm
99 g
ATA-5
ATA-5
ATA-5
100 MB/s
ATA security
100 MB/s
ATA security
100 MB/s
ATA security
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
Logical
blocks2
156,280,320
117,210,240
78,140,160
Disk rotational speed
5400 rpm
5400 rpm
5400 rpm
Operating temperature
5°C to 55°C
(41°F to
131°F)
5°C to 55°C
(41°F to
131°F)
5°C to 55°C
(41°F to
131°F)
User capacity per drive1
Dimensions
Height
Width
Weight
Interface type
Transfer rate
Synchronous (maximum)
Security
Seek times (typical read, including setting)
Single track
Average
Maximum
11
GB = 1,073,741,824 bytes.
drive specifications may differ slightly.
Certain restrictions and exclusions apply. Consult the HP Customer Support
Center for details.
2Actual
6–6
Maintenance and Service Guide
Specifications
Table 6-6
External AC Adapter
Weight
AC adapter
Power cord
0.29 kg
0.13 kg
0.65 lb
0.29 lb
Power supply
Operating voltage
Operating current
Operating frequency range
Maximum transient
90 to 264 VAC RMS
1.6 A RMS
47 to 63 Hz AC
4/50 kV
Table 6-7
6-cell, Li-Ion Battery Pack
Dimensions
Height
Width
Depth
Weight
2.3 cm
6.3 cm
20.7 cm
0.39 kg
0.90 in
2.48 in
8.15 in
0.86 lb
Energy
Voltage
Amp-hour capacity
Watt-hour capacity
11.1 V
3.96 Ah
40 Wh
Temperature
Operating
Nonoperating
5°C to 45°C
-20°C to 60°C
41°F to 113°F
-4°F to 140°F
Recharge time
System in Standby mode
System on (depending on
system power
consumption)
Maintenance and Service Guide
2 to 3 hours
2 to 5 hours
6–7
Specifications
Table 6-8
24X Max DVD+RW/R and CD-RW Combo Drive
Applicable disc
DVD-5, DVD-9, DVD-10
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Bridge
Center hole diameter
1.5 cm
0.59 in
12 cm
8 cm
4.72 in
3.15 in
Disc thickness
1.2 mm
0.047 in
Track pitch
0.74 µm
Disc diameter
Standard disc
Mini disc
Access time
Random
Full stroke
< 150 ms
< 225 ms
Audio output level
Line-out, 0.7 Vrms
Cache buffer
128 KB/s
Data transfer rate
CD-R (24X)
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
Multiword DMA mode 2
3,600 KB/s (150 KB/s at 1X CD rate)
1,500 KB/s (150 KB/s at 1X CD rate)
3,600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD
rate)
16.6 MB/s
Startup time
< 15 seconds
Stop time
< 6 seconds
6–8
Maintenance and Service Guide
Specifications
Table 6-9
24X Max DVD/CD-RW Combo Drive
Applicable disc
DVD-5, DVD-9, DVD-10
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Bridge
Center hole diameter
1.5 cm
0.59 in
12 cm
8 cm
4.72 in
3.15 in
Disc thickness
1.2 mm
0.047 in
Track pitch
0.74 µm
Disc diameter
Standard disc
Mini disc
Access time
Random
Full stroke
< 150 ms
< 225 ms
Audio output level
Line-out, 0.7 Vrms
Cache buffer
128 KB/s
Data transfer rate
CD-R (24X)
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
Multiword DMA mode 2
3,600 KB/s (150 KB/s at 1X CD rate)
1,500 KB/s (150 KB/s at 1X CD rate)
3,600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD
rate)
16.6 MB/s
Startup time
< 15 seconds
Stop time
< 6 seconds
Maintenance and Service Guide
6–9
Specifications
Table 6-10
8X DVD-ROM Drive
Applicable disc
DVD-5, DVD-9, DVD-10
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Bridge
Center hole diameter
1.5 cm
0.59 in
12 cm
8 cm
4.72 in
3.15 in
Disc thickness
1.2 mm
0.047 in
Track pitch
0.74 µm
Disc diameter
Standard disc
Mini disc
Access time
Random DVD media
Full stroke DVD media
Random CD media
Full stroke CD media
< 150 ms
< 225 ms
< 110 ms
< 200 ms
Audio output level
Line-out, 0.7 Vrms
Cache buffer
512 KB/s
Data transfer rate
Max 24X CD
Max 8X DVD
Multiword DMA mode 2
3,600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD
rate)
16.6 MB/s
Startup time
< 10 seconds
Stop time
< 3 seconds
6–10
Maintenance and Service Guide
Specifications
Table 6-11
24X CD-ROM Drive
Applicable disc
DVD-5, DVD-9, DVD-10
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Bridge
Center hole diameter
1.5 cm
0.59 in
12 cm
8 cm
4.72 in
3.15 in
Disc thickness
1.2 mm
0.047 in
Track pitch
1.6 µm
Disc diameter
Standard disc
Mini disc
Access time
Random
Full stroke
< 150 ms
< 300 ms
Audio output level
Line-out, 0.7 Vrms
Cache buffer
128 KB/s
Data transfer rate
Sustained (16X)
Variable
Multiword DMA mode 2
2,400 KB/s
1,500 to 3,600 KB/s (10X to 24X)
16.6 MB/s
Startup time
< 8 seconds
Stop time
< 4 seconds
Maintenance and Service Guide
6–11
Specifications
Table 6-12
System DMA
Hardware
DMA
System
Function
DMA0
Available for audio
DMA1*
Entertainment audio
(default; alternate = DMA0, DMA3, none)
DMA2*
Diskette drive
DMA3
ECP parallel port LPT1
(default; alternate = DMA0, none)
DMA4
DMA controller cascading (not available)
DMA5*
Available for PC Card
DMA6
Not assigned
DMA7
Not assigned
*PC Card controller can use DMA 1, 2, or 5.
6–12
Maintenance and Service Guide
Specifications
Table 6-13
System Interrupts
Hardware
IRQ
System
Function
IRQ0
System timer
IRQ1
Keyboard controller
IRQ2
Cascaded
IRQ3
COM2
IRQ4
COM1
IRQ5
Audio (default)*
IRQ6
Diskette drive
IRQ7
Parallel port
IRQ8
RTC
IRQ9
Assigned by operating system
IRQ10
Assigned by operating system
IRQ11
Assigned by operating system
IRQ12
Internal point stick or external mouse
IRQ13
Infrared
IRQ14
Primary IDE interface
IRQ15
Secondary IDE interface
✎
PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10,
IRQ11, or IRQ15. Either the infrared or the serial port may
assert IRQ3 or IRQ4.
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,
IRQ10, or none.
Maintenance and Service Guide
6–13
Specifications
Table 6-14
System I/O Addresses
I/O Address
(hex)
System Function
(shipping configuration)
000 - 00F
DMA controller 1
010 - 01F
Unused
020 - 021
Interrupt controller 1
022 - 024
Opti chipset configuration registers
025 - 03F
Unused
02E - 02F
87334 “Super I/O” configuration for CPU
040 - 05F
Counter/timer registers
044 - 05F
Unused
060
Keyboard controller
061
Port B
062 - 063
Unused
064
Keyboard controller
065 - 06F
Unused
070 - 071
NMI enable/RTC
072 - 07F
Unused
080 - 08F
DMA page registers
090 - 091
Unused
092
Port A
093 - 09F
Unused
0A0 - 0A1
Interrupt controller 2
6–14
Maintenance and Service Guide
Specifications
Table 6-14
System I/O Addresses (Continued)
I/O Address
(hex)
System Function
(shipping configuration)
0A2 - 0BF
Unused
0C0 - 0DF
DMA controller 2
0E0 - 0EF
Unused
0F0 - 0F1
Coprocessor busy clear/reset
0F2 - 0FF
Unused
100 - 16F
Unused
170 - 177
Secondary fixed disk controller
178 - 1EF
Unused
1F0 - 1F7
Primary fixed disk controller
1F8 - 200
Unused
201
Joystick (decoded in ESS1688)
202 - 21F
Unused
220 - 22F
Entertainment audio
230 - 26D
Unused
26E - 26
Unused
278 - 27F
Unused
280 - 2AB
Unused
2A0 - 2A7
Unused
2A8 - 2E7
Unused
2E8 - 2EF
Reserved serial port
Maintenance and Service Guide
6–15
Specifications
Table 6-14
System I/O Addresses (Continued)
I/O Address
(hex)
System Function
(shipping configuration)
2F0 - 2F7
Unused
2F8 - 2FF
Infrared port
300 - 31F
Unused
320 - 36F
Unused
370 - 377
Secondary diskette drive controller
378 - 37F
Parallel port (LPT1/default)
380 - 387
Unused
388 - 38B
FM synthesizer—OPL3
38C - 3AF
Unused
3B0 - 3BB
VGA
3BC - 3BF
Reserved (parallel port/no EPP support)
3C0 - 3DF
VGA
3E0 - 3E1
PC Card controller in CPU
3E2 - 3E3
Unused
3E8 - 3EF
Internal modem
3F0 - 3F7
“A” diskette controller
3F8 - 3FF
Serial port (COM1/default)
CF8 - CFB
PCI configuration index register (PCIDIVO-1)
CFC - CFF
PCI configuration data register (PCIDIVO-1)
6–16
Maintenance and Service Guide
A
Connector Pin Assignments
Table A-1
RJ-45 Network Interface
Pin
Signal
Pin
Signal
1
Transmit +
5
Unused
2
Transmit –
6
Receive –
3
Receive +
7
Unused
4
Unused
8
Unused
Maintenance and Service Guide
A–1
Connector Pin Assignments
Table A-2
RJ-11 Modem
Pin
Signal
Pin
Signal
1
TX+ (ISDN modem)
4
Ring (modem)
2
TX- (ISDN modem)
5
RX+ (ISDN modem)
3
Tip (modem)
6
RX- (ISDN modem)
Table A-3
Universal Serial Bus
Pin
Signal
Pin
Signal
1
+5 VDC
3
Data +
2
Data –
4
Ground
A–2
Maintenance and Service Guide
Connector Pin Assignments
Table A-4
S-Video
4
3
2
1
Pin
Signal
Pin
Signal
1
Ground (Y)
3
Y-Luminance (Intensity)
2
Ground (C)
4
C-Chrominance (Color)
Table A-5
External Monitor
Pin
Signal
Pin
Signal
1
Red analog
9
+5 VDC
2
Green analog
10
Ground
3
Blue analog
11
Monitor detect
4
Not connected
12
DDC 2B data
5
Ground
13
Horizontal sync
6
Ground analog
14
Vertical sync
7
Ground analog
15
DDC 2B clock
8
Ground analog
Maintenance and Service Guide
A–3
Connector Pin Assignments
Table A-6
Audio Line-Out
Pin
Signal
1
Ground
2
Left audio out
3
Right audio out
Table A-7
Microphone
Pin
Signal
Pin
Signal
1
Audio in
2
Ground
A–4
Maintenance and Service Guide
Connector Pin Assignments
Table A-8
Parallel
Pin
Signal
Pin
Signal
1
Strobe
14
Auto linefeed
2
Data bit 0
15
Error
3
Data bit 1
16
Initialize paper
4
Data bit 2
17
Select in
5
Data bit 3
18
Ground
6
Data bit 4
19
Ground
7
Data bit 5
20
Ground
8
Data bit 6
21
+5VS
9
Data bit 7
22
PTF
10
Acknowledge
23
EXTFDD_VCC (+5V)
11
Busy
24
Ground
12
Paper end
25
Ground
13
Select
Maintenance and Service Guide
A–5
Connector Pin Assignments
Table A-9
Serial
Pin
Signal
Pin
Signal
1
Carrier detect
6
Data set ready
2
Receive data
7
Ready to send
3
Transmit data
8
Clear to send
4
Data terminal ready
9
Ring indicator
5
Ground
A–6
Maintenance and Service Guide
B
Power Cord Requirements
The wide range input feature of the notebook permits it to operate
from any line voltage from 100 to 120 or 220 to 240 V AC.
The power cord included with the notebook meets the
requirements for use in the country where the equipment is
purchased.
Power cords for use in other countries must meet the
requirements of the country where the notebook is used. For more
information on power cord requirements, contact an HP
authorized reseller or service provider.
Maintenance and Service Guide
B–1
Power Cord Requirements
General Requirements
The requirements listed below are applicable to all countries:
B–2
■
The length of the power cord must be at least 1.5 m (5.00 ft)
and a maximum of 2.0 m (6.50 ft).
■
All power cords must be approved by an acceptable
accredited agency responsible for evaluation in the country
where the power cord will be used.
■
The power cord must have a minimum current capacity of
10 amps and a nominal voltage rating of 125 or 250 V AC,
as required by each country’s power system.
■
The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of
the notebook.
Maintenance and Service Guide
Power Cord Requirements
Country-Specific Requirements
3-Conductor Power Cord Requirements
Country
Accredited Agency
Applicable Note
Number
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
Italy
IMQ
1
Japan
METI
3
The Netherlands
KEMA
1
Norway
NEMKO
1
Sweden
SEMKO
1
Switzerland
SEV
1
Maintenance and Service Guide
B–3
Power Cord Requirements
3-Conductor Power Cord Requirements (Continued)
Country
Accredited Agency
Applicable Note
Number
United Kingdom
BSI
1
United States
UL
2
Notes
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm2
conductor size. Power cord fittings (appliance coupler and wall plug) must
bear the certification mark of the agency responsible for evaluation in the
country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law.
The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm2
conductor size. The wall plug must be a two-pole grounding type with a
Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
B–4
Maintenance and Service Guide
C
Screw Listing
This appendix provides specification and reference information
for the screws used in the notebook. All screws listed in this
appendix are available in the Miscellaneous Screw Kit, spare part
number 345057-001.
Maintenance and Service Guide
C–1
Screw Listing
Table C-1
Torx T5M2.5×4.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
2
4.0 mm
2.5 mm
5.0 mm
Where used:
1 Two screws that secure the hard drive to the hard drive frame
(documented in Section 5.3)
Table C-2
Phillips PM3.0×3.5 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
2
3.5 mm
3.0 mm
4.5 mm
Where used:
2 Two screws that secure the hard drive to the hard drive frame
(documented in Section 5.3)
Table C-3
M2.0×10.0 Alignment Pin
mm
Color
Qty.
Length
Thread
Head
Width
Silver
2
10.0 mm
2.0 mm
4.0 mm
Where used:
3 Two alignment pins that secure the hard drive to the hard drive frame
(documented in Section 5.3)
C–2
Maintenance and Service Guide
Screw Listing
Torx T5M2.5×4.0 Screw, Phillips PM3.0×3.5 Screw, and
M2.0×10.0 Alignment Pin Locations
Maintenance and Service Guide
C–3
Screw Listing
Table C-4
Torx T8M2.0×6.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
27
6.0 mm
2.0 mm
5.0 mm
Where used:
1 One screw that secures the hard drive cover to the notebook
(documented in Section 5.3)
2 One screw that secures the Bluetooth cover to the notebook
(documented in Section 5.6)
3 One screw that secures the optical drive to the notebook
(documented in Section 5.8)
4 One screw that secures the keyboard to the notebook
(documented in Section 5.9)
5 One screw that secures the LED switch cover to the notebook
(documented in Section 5.15)
6 Four screws that secure the display assembly and hinge covers to the
notebook (documented in Section 5.18)
Torx T8M2.0×6.0 Screw Locations
C–4
Maintenance and Service Guide
Screw Listing
Table C-4
Torx T8M2.0×6.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
27
6.0 mm
2.0 mm
5.0 mm
Where used:
Seventeen screws that secure the top cover to the notebook
(documented in Section 5.19)
Torx T8M2.0×6.0 Screw Locations
Maintenance and Service Guide
C–5
Screw Listing
Table C-4
Torx T8M2.0×6.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
27
6.0 mm
2.0 mm
5.0 mm
Where used:
One screw that secures the speaker to the top cover
(documented in Section 5.20)
Torx T8M2.0×6.0 Screw Location
C–6
Maintenance and Service Guide
Screw Listing
Table C-5
Phillips PM1.5×3.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
3
3.0 mm
1.5 mm
3.0 mm
Where used:
Two screws that secure the Bluetooth board to the Bluetooth cover
(documented in Section 5.6)
Phillips PM1.5×3.0 Screw Locations
Maintenance and Service Guide
C–7
Screw Listing
Table C-6
Phillips PM3.5×3.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
3
3.0 mm
1.5 mm
3.5 mm
Where used:
One screw that secures the security card to the system board
(documented in Section 5.17)
Phillips PM3.5×3.0 Screw Location
C–8
Maintenance and Service Guide
Screw Listing
Table C-7
Torx T8M2.0×4.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Pewter
20
4.0 mm
2.0 mm
5.0 mm
Where used:
1 Two screws that secure the modem board to the system board
(documented in Section 5.11)
2 Two screws that secure the Mini PCI communications board and shield to
the system board (documented in Section 5.12)
3 Five screws that secure the heat sink to the system board
(documented in Section 5.13)
4 One screw that secures the top cover to the notebook
(documented in Section 5.19)
Torx T8M2.0×4.0 Screw Locations
Maintenance and Service Guide
C–9
Screw Listing
Table C-7
Torx T8M2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Pewter
20
4.0 mm
2.0 mm
5.0 mm
Where used:
Five screws that secure the speaker to the top cover
(documented in Section 5.20)
Torx T8M2.0×4.0 Screw Locations
C–10
Maintenance and Service Guide
Screw Listing
Table C-7
Torx T8M2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Pewter
20
4.0 mm
2.0 mm
5.0 mm
Where used:
One screw that secures the fan assembly to the notebook
(documented in Section 5.22)
Torx T8M2.0×4.0 Screw Location
Maintenance and Service Guide
C–11
Screw Listing
Table C-7
Torx T8M2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Pewter
20
4.0 mm
2.0 mm
5.0 mm
Where used:
Four screws that secure the system board to the notebook
(documented in Section 5.23)
Torx T8M2.0×4.0 Screw Locations
C–12
Maintenance and Service Guide
Screw Listing
Table C-8
Torx T8M2.0×3.5 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
3
3.5 mm
2.0 mm
5.0 mm
Where used:
Three screws that secure the TouchPad and bracket to the top cover
(documented in Section 5.21)
Torx T8M2.0×3.5 Screw Locations
Maintenance and Service Guide
C–13
Screw Listing
Table C-9
Phillips PM1.5×4.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
3
4.0 mm
1.5 mm
3.0 mm
Where used:
Three screws that secure the fan to the fan housing
(documented in Section 5.22)
Phillips PM1.5×4.0 Screw Locations
C–14
Maintenance and Service Guide
Index
1394 connector 1–21
A
AC adapter
spare part number 3–13,
3–14
specifications 6–7
application key 1–24
audio line-out jack
location 1–19
pin assignments A–4
audio troubleshooting 2–25
B
base enclosure, spare part
number 3–7
battery bay 1–22, 1–30
battery bezel removal 5–7
battery light 1–28
battery pack
release latch 1–30
removal 5–6
spare part number 3–7, 5–6
specifications 6–7
Bluetooth board
removal 5–13
spare part number 3–7,
5–13
Maintenance and Service Guide
Bluetooth cable
illustrated 3–10
removal 5–14
Bluetooth compartment 1–30
Bluetooth cover removal 5–13
bottom components 1–29
C
cables, service considerations
4–2
caps lock key 1–24
caps lock light 1–26
carrying case, spare part
numbers 3–13
CD-ROM Drive
illustrated 3–11
spare part number 3–7,
3–12
specifications 6–11
components
bottom 1–29
front 1–18
keyboard 1–23
left-side 1–20
rear 1–20
right-side 1–18
top 1–25, 1–27
Index–1
Index
Computer Setup
Advanced Menu 2–5
File Menu 2–3
overview 2–2
Security Menu 2–4
connector pin assignments
audio line-out jack A–4
external monitor connector
A–3
microphone jack A–4
modem jack A–2
monitor connector A–3
network jack A–1
parallel connector A–5
RJ-11 telephone jack A–2
RJ-45 network jack A–1
serial connector A–6
S-Video connector A–3
Universal Serial Bus (USB)
connector A–2
connectors, service
considerations 4–2
cursor control keys 1–24
D
design overview 1–31
diagnostics
configuration information
2–7
test information 2–8
Diagnostics for Windows 2–2,
2–7
disassembly sequence chart
5–3
Index–2
diskette drive
OS loading problems 2–23
spare part number 3–7,
5–12
display assembly
illustrated 3–2
removal 5–35
spare part numbers 3–3,
5–35
specifications 6–3, 6–4,
6–5
display lid switch 1–26
display release latch 1–19
DMA specifications 6–12
docking connector 1–30
drive light 1–28
drives, preventing damage 4–3
DVD+RW/R and CD-RW
Combo Drive
illustrated 3–11
spare part number 3–7,
3–12
specifications 6–8
DVD/CD-RW Combo Drive
illustrated 3–11
spare part number 3–7,
3–12
specifications 6–9
DVD-ROM Drive
illustrated 3–11
spare part number 3–7,
3–12
specifications 6–10
Maintenance and Service Guide
Index
E
electrostatic discharge 4–4,
4–8
external monitor connector
location 1–22
pin assignments A–3
F
f1 through f12 function keys
1–24
fan assembly
illustrated 3–4, 3–6
removal 5–44
spare part number 3–5,
5–44
features 1–13
feet, locations 5–11
fn key 1–24
front components 1–18
G
grounding equipment and
methods 4–7
H
hard drive
connector 5–10
cover latch 1–30
disassembly 5–10
illustrated 3–11
location 1–30
OS loading problems 2–20
removal 5–8
spare part numbers 3–7,
3–11, 5–8
specifications 6–6
hard drive cover removal 5–8
Maintenance and Service Guide
heat sink
removal 5–27
spare part number 3–5,
5–27
hinge cover removal 5–37
I
I/O address specifications
6–14
infrared port 1–19
integrated smart card
removal 5–15
spare part number 3–5,
5–15
internal keypad 1–24
interrupt specifications 6–13
K
keyboard
components 1–23
illustrated 3–2
removal 5–18
spare part numbers 3–3,
5–18
troubleshooting 2–28
L
LED switch cover
illustrated 3–2
removal 5–31
spare part number 3–3,
3–17, 5–31
left-side components 1–20
light 1–28
Index–3
Index
M
mass storage devices, spare
part numbers 3–11
memory expansion board
illustrated 3–4, 3–6
removal 5–22
spare part numbers 3–5,
5–22
microphone 1–26
microphone jack
location 1–19
pin assignments A–4
Mini PCI communications
board
illustrated 3–4, 3–6
removal 5–24
shield removal 5–25
spare part numbers 3–7,
5–24
Miscellaneous Cables Kit
components 3–5, 3–10
spare part number 3–5,
3–10
Miscellaneous Plastics Kit
components 3–3, 3–9
spare part number 3–3, 3–9
models 1–2
modem board
illustrated 3–4, 3–6
removal 5–23
spare part number 3–5,
5–23
modem cable
illustrated 3–10
removal 5–49
Index–4
modem jack
location 1–19
pin assignments A–2
modem, troubleshooting 2–30
monitor connector
location 1–22
pin assignments A–3
MultiBay 1–19, 1–28, 1–30
MultiBay devices
illustrated 3–12
removal 5–12
spare part numbers 3–7,
3–12, 5–12
mute button 1–19
N
network jack, pin assignments
A–1
network, troubleshooting 2–30
nonfunctioning device,
troubleshooting 2–18, 2–27
notebook feet, locations 5–11
notebook specifications 6–1
num lock key 1–24
num lock light 1–26
O
operating system loading,
troubleshooting 2–19
optical drive
location 1–22, 1–30
removal 5–12, 5–17
spare part numbers 3–7,
3–12, 5–12, 5–17
Maintenance and Service Guide
Index
P
packing precautions 4–5
parallel connector
location 1–22
pin assignments A–5
password, clearing 1–16
PC Card eject buttons 1–19
PC Card slots 1–19
plastic parts 4–2
pointing device,
troubleshooting 2–29
pointing stick 1–26
pointing stick buttons 1–28
port replicator
spare part numbers 3–13
troubleshooting 2–18
power button 1–26
power connector 1–22
power cord, spare part
numbers 3–13
power management features
1–17
power, troubleshooting 2–12
power/Standby light 1–28
processor
illustrated 3–4, 3–6
removal 5–29
spare part numbers 3–5,
5–29
Q
Quick Launch buttons 1–26
R
real time clock battery
illustrated 3–9
removal 5–33
Maintenance and Service Guide
rear components 1–20
release latch 1–30
removal
preliminaries 4–1
procedures 5–1
replacement
preliminaries 4–1
procedures 5–1
right-side components 1–18
RJ-11 telephone jack
location 1–19
pin assignments A–2
RJ-45 network jack
location 1–22
pin assignments A–1
S
Screw Kit
contents 3–13
spare part number 3–13,
3–16
scroll lock light 1–26
Secure Digital (SD) slot 1–19
security cable slot 1–22
security card, illustrated 3–4,
3–6
security module
removal 5–34
spare part number 3–5,
3–17, 5–34
serial connector
location 1–22
pin assignments A–6
serial number 1–30, 3–1, 5–2
service considerations 4–2
Index–5
Index
smart card
removal 5–15
spare part number 3–5,
5–15
speaker, removal 5–41
specifications
AC adapter 6–7
battery pack 6–7
CD-ROM Drive 6–11
display 6–3, 6–4, 6–5
DMA 6–12
DVD+RW/R and CD-RW
Combo Drive 6–8
DVD/CD-RW Combo
Drive 6–9
DVD-ROM Drive 6–10
hard drive 6–6
I/O addresses 6–14
interrupts 6–13
notebook 6–1
static shielding materials 4–8
stereo speakers 1–19
S-Video connector
location 1–22
pin assignments A–3
system board
illustrated 3–4, 3–6
removal 5–46
spare part numbers 3–5,
5–46
T
tools required 4–1
top components 1–25, 1–27
Index–6
top cover
illustrated 3–2
removal 5–38
spare part number 3–3,
5–38
TouchPad
buttons 1–28
location 1–28
removal 5–42
TPM
removal 5–34
spare part number 3–5,
3–17, 5–34
transporting precautions 4–5
troubleshooting
audio 2–25
Computer Setup 2–2
Diagnostics for Windows
2–7
flowcharts 2–10
keyboard 2–28
modem 2–30
network 2–30
nonfunctioning device
2–18, 2–27
operating system loading
2–19
overview 2–1
pointing device 2–29
port replicator 2–18
power 2–12
video 2–16
Maintenance and Service Guide
Index
U
Universal Serial Bus (USB)
connector
location 1–21
pin assignments A–2
V
vent 1–22, 1–26
video troubleshooting 2–16
volume control buttons 1–19
W
Windows logo key, location
1–24
wireless LAN, spare part
numbers 3–7
wireless on/off light 1–28
Maintenance and Service Guide
Index–7
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