HP P5389A - Intel Pentium III-S 1.4 GHz Processor Upgrade Specifications

Maintenance and Service
Guide
HP Compaq nc8000 Business Notebook
HP Compaq nw8000 Mobile Workstation
Document Part Number: 333954-005
October 2006
This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly procedures.
© Copyright 2003, 2004, 2006 Hewlett-Packard Development Company,
L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel and Pentium are trademarks or registered trademarks of
Intel Corporation or its subsidiaries in the United States and other countries. SD Logo is a trademark of its proprietor. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Compaq nc8000 Business Notebook
HP Compaq nw8000 Mobile Workstation
Fifth Edition: October 2006
First Edition: September 2003
Document Part Number: 333954-005
Contents
1 Product Description
1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–13
1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–16
1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–17
1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–18
1.6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–31
2 Troubleshooting
2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–2
2.2 Using Diagnostics for Windows . . . . . . . . . . . . . . . . 2–7
2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–10
Maintenance and Service Guide iii
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics Kit Components . . . . . . . . . . 3–9
3.4 Miscellaneous Cable Kit Components . . . . . . . . . . 3–10
3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–11
3.6 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13
3.7 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–14
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7
iv Maintenance and Service Guide
Contents
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5
5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.5 MultiBay Device . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
5.6 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
5.7 Integrated Smart Card . . . . . . . . . . . . . . . . . . . . . . . 5–15
5.8 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17
5.9 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.10 Memory Expansion Board . . . . . . . . . . . . . . . . . . 5–22
5.11 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23
5.12 Mini PCI Communications Board. . . . . . . . . . . . . 5–24
5.13 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27
5.14 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29
5.15 LED Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . 5–31
5.16 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33
5.17 Security Module (TPM) . . . . . . . . . . . . . . . . . . . . 5–34
5.18 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–35
5.19 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–38
5.20 Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41
5.21 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42
5.22 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44
5.23 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–46
Maintenance and Service Guide v
Contents
6 Specifications
A Connector Pin Assignments
B Power Cord Requirements
C Screw Listing
Index
vi Maintenance and Service Guide
1
Product Description
The HP Compaq nc8000 Business Notebook and HP Compaq nw8000 Mobile Workstation offer advanced modularity, an
Intel® Pentium® M processor with 64-bit architecture, an ATI
MOBILITY RADEON 9600 Pro graphics controller with 128 or
64 MB of discrete video memory, and extensive multimedia support.
HP Compaq nc8000 Business Notebook and
HP Compaq nw8000 Mobile Workstation
Maintenance and Service Guide 1–1
Product Description
1.1 Models
Notebook model information is shown in Tables 1-1 through 1-3.
Configuration code LY2Z applies to all models of the
HP Compaq nc8000 Business Notebook. Configuration code
MDBZ applies to all models of the HP Compaq nw8000 Mobile
Workstation.
Table 1-1
HP Compaq nc8000 Business Notebook and HP Compaq nw8000 Mobile Workstation
Model Naming Conventions
2
3
Cnc
Key
1
1
Key
P 170 U5 80 Y
2 3
Description
Brand/Series designator
4 5 6
Gg
7
C = HP Compaq
10
8
P
9
Options
XXXXXX-XXX nc = nc8000 nw = nw8000
10
Processor type
Processor speed
4
5
6
Display type/ size/resolution
Hard drive size
Optical drive designator
P = Intel Pentium M
170 = 1.70 GHz
160 = 1.60 GHz
U = UXGA
S = SXGA+
X = XGA
80 = 80 GB
60 = 60 GB
D = DVD-ROM
Y = DVD+RW/R and
CD-RW Combo
Drive
150 = 1.50 GHz
140 = 1.40 GHz
5 = 15.X-inch
40 = 40 GB
W = DVD/CD-RW
Combo Drive
1–2 Maintenance and Service Guide
Product Description
Table 1-1
HP Compaq nc8000 Business Notebook and HP Compaq nw8000 Mobile Workstation
Model Naming Conventions (Continued)
Key
Key
7
Cnc
1
P
2
170
3
Description
Integrated communication/ wireless device
U5
4
80
5
Y
6
G = Combination modem +
GB NIC
N = None
Gg
7
10
8
P
9
XXXXXX-XXX
10
Options b = 802.11b
d = 802.11a/b/g g = 802.11a/b +
Bluetooth® i = 802.11b +
Bluetooth j = 802.11g +
Bluetooth k = 802.11a/b +
Bluetooth m = 802.11a/b/g +
Bluetooth p = Bluetooth
8
9
RAM
Operating system
10 = 1.0-GB
25 = 256-MB
51 = 512-MB
P = Microsoft® Windows® XP Professional
2 = Microsoft Windows 2000
10 SKU#
Maintenance and Service Guide 1–3
Product Description
Table 1-2
HP Compaq nc8000 Business Notebook Models
These HP Compaq nc8000 Business Notebook models feature the following:
■
Dual point (pointing stick and TouchPad) pointing device
■
128-MB discrete video memory
■
8-cell, lithium ion (Li-Ion) battery pack
■
3-year warranty on parts and labor
Cnc8000 P 170 U5 60 Y Gm 51 P
Asia Pacific
Belgium
Denmark
France
Germany
Greece
Italy
DQ617A UUF
DQ617A UUG
DQ617A ABY
DQ617A ABF
DQ617A ABD
DQ617A AB7
DQ617A ABZ
Japan
The Netherlands
Norway
Portugal
Sweden/Finland
United Kingdom
United States
DQ617A ABJ
DQ617A ABH
DQ617A ABN
DQ617A AB9
DQ617A AK8
DQ617A ABU
DQ617A ABA
Cnc8000
Germany
Italy
Japan
P 160 S5 40 D Gm 51
DQ618A ABD
DQ618A ABZ
DQ618A ABJ
P
United Kingdom
United States
DQ618A ABU
DQ618A ABA
1–4 Maintenance and Service Guide
Product Description
Table 1-2
HP Compaq nc8000 Business Notebook Models (Continued)
These HP Compaq Business Notebook nc8000 models feature the following:
■
Dual point (pointing stick and TouchPad) pointing device
■
64-MB discrete video memory
■
8-cell, Li-Ion battery pack
■
3-year warranty on parts and labor
Cnc8000 P 170 X5 60 W Gm 51 P
DH918U ABA French Canada
Cnc8000 P
Belgium
Denmark
Europe
France
Germany
Greece
Iceland
Italy
DH918U ABC United States
160 S5 40 W Gj 51 2
DJ242A UUG
DJ242A ABY
DJ242A ABB
DJ242A ABF
DJ242A ABD
DJ242A AB7
DJ242A A2M
DJ242A ABZ
The Netherlands
Norway
Portugal
Spain
Sweden/Finland
Switzerland
United Kingdom
DJ242A ABH
DJ242A ABN
DJ242A AB9
DJ242A ABE
DJ242A AK8
DJ242A UUZ
DJ242A ABU
Maintenance and Service Guide 1–5
Product Description
Table 1-2
HP Compaq nc8000 Business Notebook Models (Continued)
Cnc8000 P 160 S5 40 D Gn 51 P
Asia Pacific
Australia
Belgium
Brazil
Czech Republic
Denmark
Europe
France
French Canada
Germany
Greece
Hong Kong
Hungary
Iceland
India
Israel
Italy
Japan
Japan English
Korea
DN889A UUF
DN889A ABG
DN889A UUG
DN889A AC4
DN889A AKB
DN889A ABY
DN889A ABB
DN889A ABF
DN889A ABC
DN889A ABD
DN889A AB7
DN889A AB5
DN889A AKC
DN889A A2M
DN889A ACJ
DN889A ABT
DN889A ABZ
DN889A ABJ
DN889A ACF
DN889A AB1
Latin America
The Netherlands
Norway
People’s
Republic of China
Poland
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
DN889A ABM
DN889A ABH
DN889A ABN
DN889A AB2
DN889A AKD
DN889A AB9
DN889A ACB
DN889A ABV
DN889A AKN
DN889A ABE
DN889A AK8
DN889A UUZ
DN889A AB0
DN889A AKL
DN889A AB8
DN889A ABU
DN889A ABA
1–6 Maintenance and Service Guide
Product Description
Table 1-2
HP Compaq nc8000 Business Notebook Models (Continued)
Cnc8000 P 160 S5 40 D Gn 51 2
Asia Pacific
Australia
Belgium
Brazil
Czech Republic
Denmark
Europe
France
French Canada
Germany
Greece
Hong Kong
Hungary
Iceland
India
Israel
Italy
Japan
Japan English
Korea
P Cnc8000
Belgium
Denmark
Europe
France
Germany
Greece
Iceland
Italy
DN890A UUF
DN890A ABG
DN890A UUG
DN890A AC4
DN890A AKB
DN890A ABY
DN890A ABB
DN890A ABF
DN890A ABC
DN890A ABD
DN890A AB7
DN890A AB5
DN890A AKC
DN890A A2M
DN890A ACJ
DN890A ABT
DN890A ABZ
DN890A ABJ
DN890A ACF
DN890A AB1
Latin America
The Netherlands
Norway
People’s
Republic of China
Poland
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
160 S5 40 W Gj
DJ241A UUG
DJ241A ABY
DJ241A ABB
DJ241A ABF
DJ241A ABD
DJ241A AB7
DJ241A A2M
DJ241A ABZ
51 P
The Netherlands
Norway
Portugal
Spain
Sweden/Finland
Switzerland
United Kingdom
DN890A ABM
DN890A ABH
DN890A ABN
DN890A AB2
DN890A AKD
DN890A AB9
DN890A ACB
DN890A ABV
DN890A AKN
DN890A ABE
DN890A AK8
DN890A UUZ
DN890A AB0
DN890A AKL
DN890A AB8
DN890A ABU
DN890A ABA
DJ241A ABH
DJ241A ABN
DJ241A AB9
DJ241A ABE
DJ241A AK8
DJ241A UUZ
DJ241A ABU
Maintenance and Service Guide 1–7
Product Description
Table 1-2
HP Compaq nc8000 Business Notebook Models (Continued)
Cnc8000 RP 150 U5 60 W Gj 51 P
Europe DU250S#ABB
Cnc8000 RP 150 X5 40 D Gi 25 P
People’s Republic of China
DT818P#AB2
Cnc8000 RP 150 X5 40 D Gp
Belgium
Czech Republic
Denmark
Europe
France
Germany
Greece
Hungary
Iceland
Israel
Italy
The Netherlands
DJ244A#UUG
DJ244A#AKB
DJ244A#ABY
DJ244A#ABB
DJ244A#ABF
DJ244A#ABD
DJ244A#AB7
DJ244A#AKC
DJ244A#A2M
DJ244A#ABT
DJ244A#ABZ
DJ244A#ABH
25 2
Norway
Poland
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
Cnc8000 RP 150 X5 40 D Gp
Belgium
Czech Republic
Denmark
Europe
France
Germany
Greece
Hungary
Iceland
Israel
Italy
The Netherlands
DJ243A#UUG
DJ243A#AKB
DJ243A#ABY
DJ243A#ABB
DJ243A#ABF
DJ243A#ABD
DJ243A#AB7
DJ243A#AKC
DJ243A#A2M
DJ243A#ABT
DJ243A#ABZ
DJ243A#ABH
25 P
Norway
Poland
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
DJ244A#ABN
DJ244A#AKD
DJ244A#AB9
DJ244A#ACB
DJ244A#ABV
DJ244A#AKN
DJ244A#ABE
DJ244A#AK8
DJ244A#UUZ
DJ244A#AB8
DJ244A#ABU
DJ243A#ABN
DJ243A#AKD
DJ243A#AB9
DJ243A#ACB
DJ243A#ABV
DJ243A#AKN
DJ243A#ABE
DJ243A#AK8
DJ243A#UUZ
DJ243A#AB8
DJ243A#ABU
1–8 Maintenance and Service Guide
Product Description
Table 1-2
HP Compaq nc8000 Business Notebook Models (Continued)
Cnc8000 RP 150 X5 40 W Gi 25 P
People’s Republic of China
DT819P#AB2
Cnc8000 RP 150 X5 60 W Gb
Taiwan DT815P#AB0
Cnc8000 RP 150 Y5 40 D Gb
25
25
P
P
People’s Republic of China
DS814P#AB2
Cnc8000 RP 150 Y5 40 W Gi 51 P
People’s Republic of China
DT817P#AB2
Cnc8000 RP 150 Y5 60 W Gi 51 P
United States DH936U#ABA French Canada
Cnc8000 RP 150 Y5 60 W GN 51 H
Europe DU256S#ABB
Cnc8000 RP 150 Y5 60 W Gb
Korea
Cnc8000
Asia Pacific
Belgium
Denmark
France
Germany
Greece
Italy
Japan
P 140
DT807P#AB1
X5 40 D
DQ616A UUF
DQ616A UUG
DQ616A ABY
DQ616A ABF
DQ616A ABD
DQ616A AB7
DQ616A ABZ
DQ616A ABJ
51 P
Gi 25 P
The Netherlands
Norway
Portugal
Spain
Sweden/Finland
Switzerland
United Kingdom
United States
Cnc8000 P
French Canada
140 X5 40 D Gn 25
DH917U ABC United States
P
DH936U#ABC
DQ616A ABH
DQ616A ABN
DQ616A AB9
DQ616A ABE
DQ616A AK8
DQ616A UUZ
DQ616A ABU
DQ616A ABA
DH917U ABA
Maintenance and Service Guide 1–9
Product Description
Table 1-3
HP Compaq nw8000 Mobile Workstation Models
These HP Compaq nw8000 Mobile Workstation models feature the following:
■
Dual point (pointing stick and TouchPad) pointing device
■
128-MB discrete video memory
■
TPM security card
■
8-cell, Li-Ion battery pack
■
3-year warranty on parts and labor
Cnw8000 P 170 U5 60 Y Gd 10 P
Asia Pacific
Australia
Hong Kong
Japan
Korea
DU536P UUF
DU536P ABG
DU536P AB5
DU536P ABJ
DU536P AB1
People’s
Republic of China
Taiwan
DU536P AB2
DU536P AB0
10 P Cnw8000 P 170 U5 60 W Gk
United States DQ857A ABA
Cnw8000 P 160 X5 60 W Gp
Australia DS864P ABG
Cnw8000 P 160 X5 60 W Gp
Australia DS865P ABG
51
51
P
2
1–10 Maintenance and Service Guide
Product Description
Table 1-3
HP Compaq nw8000 Mobile Workstation Models (Continued)
These HP Compaq nw8000 Mobile Workstation models feature the following:
■
Dual point (pointing stick and TouchPad) pointing device
■
128-MB discrete video memory
■
8-cell, Li-Ion battery pack
■
3-year warranty on parts and labor
Cnw8000 P 170 U5 60 Y Gd 10 P
DU535P AB2 Australia
Hong Kong
Japan
Korea
DU535P ABG
DU535P AB5
DU535P ABJ
DU535P AB1
People’s
Republic of China
Taiwan
Cnw8000 P 170 U5 60 Y Gn
Asia Pacific
Australia
Belgium
Europe
France
French Canada
Germany
Italy
Japan
Korea
Hong Kong
DN912A UUF
DN912A ABG
DN912A UUG
DN912A ABB
DN912A ABF
DN912A ABC
DN912A ABD
DN912A ABZ
DN912A ABJ
DN912A AB1
DN912A AB5
51 P
Latin America
People’s
Republic of China
Spain
Sweden/Finland
Switzerland
Taiwan
United Kingdom
United States
Cnw8000 P 170 U5 60 Y Gn
Asia Pacific
Australia
Belgium
Europe
France
French Canada
Germany
Italy
Japan
Korea
Hong Kong
DN913A UUF
DN913A ABG
DN913A UUG
DN913A ABB
DN913A ABF
DN913A ABC
DN913A ABD
DN913A ABZ
DN913A ABJ
DN913A AB1
DN913A AB5
51 2
Latin America
People’s
Republic of China
Spain
Sweden/Finland
Switzerland
Taiwan
United Kingdom
United States
DU535P AB0
DN912A ABM
DN912A AB2
DN912A ABE
DN912A AK8
DN912A UUZ
DN912A AB0
DN912A ABU
DN912A ABA
DN913A ABM
DN913A AB2
DN913A ABE
DN913A AK8
DN913A UUZ
DN913A AB0
DN913A ABU
DN913A ABA
Maintenance and Service Guide 1–11
Product Description
Table 1-3
HP Compaq nw8000 Mobile Workstation Models (Continued)
Cnw8000 P 170 U5 60 W Gm 51 P
Asia Pacific DU534P UUF
Cnw8000 P 170 U5 60 W Gd 10
Asia Pacific DU535P UUF Japan
Cnw8000 P 170 U5 60 W Gd 10
P
2
Japan DU530P ABJ
Cnw8000 P 170 U5 60 W Gd 51 P
Japan
Cnw8000
Europe
France
Germany
Italy
P 170
DU531P ABJ
S5 60 W
DQ556A ABB
DQ556A ABF
DQ556A ABD
DQ556A ABZ
Gk 51 P
Japan
United Kingdom
United States
P Cnw8000 P 170 X5 60 W Gm 51
Asia Pacific DU532P UUF
51 Cnw8000 P 160 X5 60 W Gi
People’s Republic of China
DT821P AB2
P
Cnw8000 P 150 X5 60 W Gm 51
Asia Pacific DU533P UUF
51 Cnw8000 P 150 X5 60 W Gi
People’s Republic of China
DT820P AB2
P
P
Cnw8000 P 170 U5 60 W Gm 10
French Canada DH919U ABC United States
P
DU529P ABJ
DQ556A ABJ
DQ556A ABU
DQ556A ABA
DH919U ABA
1–12 Maintenance and Service Guide
Product Description
Table 1-3
HP Compaq nw8000 Mobile Workstation Models (Continued)
Cnw8000 P 170 U5 60 W Gg 51 P
Belgium
Europe
France
Germany
Italy
DJ294A UUG
DJ294A ABB
DJ294A ABF
DJ294A ABD
DJ294A ABZ
Spain
Sweden
Switzerland
United Kingdom
Cnw8000 P 160 S5 40 W Gn 51 P
French Canada DH920U ABC United States
DJ294A ABE
DJ294A AK8
DJ294A UUZ
DJ294A ABU
DH920U ABA
1.2 Features
■ Intel Pentium M 1.7-, 1.6-, 1.5-, and 1.4-GHz processors, all with 1024-KB L2 cache and 400-MHz processor side bus, varying by notebook model
■ 15.1-inch UXGA (1600×1200), SXGA+ (1400×1050), or
XGA (1024×768) TFT display with over 16.7 million colors, varying by notebook model
■ ATI MOBILITY RADEON 9600 Pro graphics controller with 128 or 64 MB of video memory, varying by notebook model
■ 80-, 60-, or 40-GB high-capacity hard drive, varying by notebook model
■ 256-MB DDR Synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB
■ Microsoft® Windows® 2000 or Windows XP Professional, varying by notebook model
■ Full-size Windows 98 keyboard with integrated numeric keypad
■ Dual point (TouchPad and pointing stick) pointing device, with TouchPad on/off button and light
Maintenance and Service Guide 1–13
Product Description
■
■
■
■
■
■
■
■
■
Integrated Secure Digital (SD) Memory Card flash media slot
Integrated 10/100/1000 BASE-T Ethernet local area network
(LAN) NIC with RJ-45 connector
Integrated wireless support for Bluetooth® LAN and Mini
PCI 802.11a/b/g LAN devices
Support for fixed optical drive and MultiBay device
Support for two Type II/Type III PC Card slots (one integrated) with support for both 32-bit (CardBus) and 16-bit
PC Cards
External 65-W AC adapter with power cord
8-cell Li-Ion battery pack
HP PremierSound audio
Support for the following optical drives:
❏
❏
❏
❏
24X Max DVD/CD-RW Combo Drive
24X Max DVD+RW/R and CD-RW Combo Drive
8X Max DVD-ROM Drive
24X Max CD-ROM Drive
1–14 Maintenance and Service Guide
■ Connectors:
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
SD Card
Infrared
Two Type II PC Card slots
RJ-11 (modem)
RJ-45 (NIC)
Two Universal Serial Bus (USB) 2.0
S-Video
Parallel
Serial
External monitor
DC power
Docking
IEEE 1394 digital
Microphone
Stereo speaker/headphone
Product Description
Maintenance and Service Guide 1–15
Product Description
1.3 Clearing a Password
If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear the CMOS memory:
1. Prepare the notebook for disassembly (refer to Section
“5.3 Preparing the Notebook for Disassembly” for more
information).
2. Remove the real time clock (RTC) battery (refer to Section
).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the notebook.
5. Connect AC power to the notebook. Do not reinsert any battery packs at this time.
6. Turn on the notebook.
All passwords and all CMOS settings are cleared.
1–16 Maintenance and Service Guide
Product Description
1.4 Power Management
■
■
■
■
■
■
■
The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features:
Standby
Hibernation
Setting customization by the user
Hotkeys for setting the level of performance
Lid switch standby/resume
Power/standby button
Advanced Configuration and Power Management (ACPM) compliance
Maintenance and Service Guide 1–17
Product Description
1.5 External Components
The external components on the front and right side of the notebook are shown below and described in Table 1-4.
Front and Right-Side Components
1–18 Maintenance and Service Guide
Product Description
Table 1-4
Front and Right-Side Components
Item Component
1
2
Stereo speakers (2)
Display release latch
3
4
5
6
7
8
9
10
11
Function
Produce stereo sound.
Opens the notebook.
Mute button
Volume control buttons
PC Card eject buttons Eject an optional PC Card or smart card
(if a smart card reader is installed) from the top or bottom PC Card slot.
Audio line-out jack Connects optional powered stereo speakers, headphones, headset, or television audio.
Microphone jack
Mutes the system volume. The button lights up when volume is muted.
Increase and decrease system volume.
Press the volume up button (on right) to increase sound. Press the volume down button (on left) to decrease sound.
PC Card slots
Secure Digital (SD) slot
MultiBay
Connects an optional monaural microphone.
Support optional Type I, Type II, or Type III
32-bit (CardBus) or 16-bit PC Cards.
✎
In select notebooks, one PC Card slot can be replaced with a factory-installed smart card reader.
Accepts SD Memory Card and
MultiMedia Cards.
Infrared port
Supports an optional MultiBay device, such as a drive or battery pack.
Provides wireless communication between the notebook and an optional
IrDA-compliant device.
12 RJ-11 jack Connects a modem cable.
Maintenance and Service Guide 1–19
Product Description
The external components on the rear and left side are shown below and described in Table 1-5.
Rear and Left-Side Components
1–20 Maintenance and Service Guide
Product Description
Table 1-5
Rear and Left-Side Components
Item Component
1 USB connectors (2)
Function
Connect USB 1.1- and 2.0-compliant devices to the notebook using a standard
USB cable.
The bottom connector is a self-powered
USB connector. It can be used to connect
USB 1.1- and 2.0-compliant devices to the notebook using a standard USB cable, and connect an optional External MultiBay to the notebook using the External
MultiBay-powered USB cable.
2 1394 connector Connects a device that requires high bandwidth, such as a digital camera or other video or audio device.
Maintenance and Service Guide 1–21
Product Description
8
9
4
5
Table 1-5
Rear and Left-Side Components (Continued)
Item Component
3 Power connector
Function
Connects an AC adapter or an optional
Automobile Power Adapter/Charger or
Aircraft Power Adapter.
Serial connector
Parallel connector
6
7
S-Video out jack
External monitor connector
RJ-45 jack
Intake vents (2)
Connects an optional serial device.
Connects an optional parallel device, such as an external diskette drive or a printer.
Connects an optional S-Video device, such as a television, VCR, camcorder, overhead projector, or video capture card.
Connects an optional external monitor or overhead projector.
10
11
12
Security cable slot
Optical disk drive
Battery bay
Connects a network cable.
Enable airflow to cool internal components.
Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, can block airflow.
Attaches an optional security cable to the notebook.
✎
The purpose of security solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen.
Reads and records CD and DVD media.
Holds the primary battery pack. The battery pack ships outside the notebook.
1–22 Maintenance and Service Guide
Product Description
The notebook keyboard components are shown below and described in Table 1-6.
Keyboard Components
Maintenance and Service Guide 1–23
Product Description
3
4
7
8
Item Component
1
2
Windows logo key fn key
5
6 caps lock key f1 through f12 function keys num lock key
Internal keypad
Table 1-6
Keyboard Components
Cursor control keys
Application key
Function
Displays the Windows Start menu.
Executes frequently used system functions when pressed in combination with a function key or the esc key.
Enables capital alphabetic character lock.
Execute indicated system functions when pressed in combination with the fn key.
Enables numeric lock and the internal keypad.
Can be used like the keys on an external numeric keypad.
Move the cursor around the screen.
Displays shortcut menu for items beneath the pointer.
1–24 Maintenance and Service Guide
Product Description
The notebook top components are shown below and described in
Table 1-7.
Top Components
Maintenance and Service Guide 1–25
Product Description
5
6
7
Item Component
1 Intake vents (2)
2
3
4
8
9
Power button
Quick Launch buttons (3)
Num lock light
Caps lock light
Scroll lock light
Display lid switch
Pointing stick
Microphone
Table 1-7
Top Components
Function
Enable airflow to cool internal components.
Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, can block airflow.
When the notebook is:
■
Off, press and release to turn on the notebook.
■
In Standby, press and release to exit
Standby.
■
In Hibernation, press and release to exit
Hibernation.
If the system has stopped responding and
Windows shutdown procedures cannot be used, press and hold for five seconds to turn off the notebook.
Enable you to access common functions with a single keystroke.
On: Num lock is on or the embedded numeric keypad is enabled.
On: Caps lock is on.
On: Scroll lock is on.
■
If the notebook is closed while on, turns off the display.
■
If the notebook is opened while in
Standby, turns on the notebook
(resumes from Standby).
Moves the pointer and selects or activates items on the screen.
Allows for audio input.
1–26 Maintenance and Service Guide
Product Description
Top Components (Continued)
Maintenance and Service Guide 1–27
Product Description
Item Component
10 MultiBay light
11
12
Drive light
Table 1-7
Top Components (Continued)
Battery light
Function
On: A drive in the MultiBay is being accessed.
On: One of the following integrated drives is being accessed:
■
Hard drive
■
Fixed optical drive
On: A battery pack is charging.
Blinking: A battery pack that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking more quickly.
13 Power/Standby light On: Power is turned on.
Blinking: Notebook is in standby.
✎
The power/standby light also blinks when a battery pack that is the only available power source reaches a critical low-battery condition. The light turns off when the system enters hibernation or shuts down.
14 Wireless on/off light On: An integrated wireless device has been enabled.
15
16
17
Left and right
TouchPad buttons
TouchPad
Left and right pointing stick buttons
Function like the left and right buttons on an external mouse.
Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling and double-clicking.
Function like the left and right buttons on an external mouse.
1–28 Maintenance and Service Guide
Product Description
The external components on the bottom of the notebook are shown below and described in Table 1-8.
Bottom Components
Maintenance and Service Guide 1–29
Product Description
4
5
6
7
8
9
Item Component
1 MultiBay
2
Table 1-8
Bottom Components
Function
MultiBay release latch
Supports an optional MultiBay device, such as a drive or battery pack.
Allows removal of the MultiBay drive.
3 Bluetooth compartment Holds a Bluetooth device.
✎
Bluetooth is not available in all countries.
10
Docking connector
Optical disk drive
Serial number
Battery pack release latch
Battery bay
Hard drive cover latch
Hard drive
Connects the notebook to an optional port replicator.
Reads and records CD and DVD media.
Identifies the notebook.
You need this number when calling customer support.
Releases the primary battery pack from the battery bay.
Holds the primary battery pack.
Battery pack ships outside the notebook.
Releases the cover on the hard drive bay.
Holds the primary hard drive.
1–30 Maintenance and Service Guide
Product Description
1.6 Design Overview
This section presents a design overview of key parts and features of the notebook. Refer to
Chapter 3, “Illustrated Parts Catalog”
to identify replacement parts, and
Replacement Procedures” for disassembly steps.
The system board provides the following device connections:
■
■
■
■
■
■
■
■
■
■
■
Memory expansion board
Mini PCI communications devices
Hard drive
Display
Keyboard, TouchPad, and pointing stick
Audio
Intel Pentium M processor
Fan
PC Card
MCD modem
Bluetooth wireless LAN
Ä CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm
(3-inch) clearance on the left and right sides of the notebook.
The notebook uses an electrical fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on the left side of the notebook.
Maintenance and Service Guide 1–31
2
Troubleshooting
Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.
Maintenance and Service Guide 2–1
Troubleshooting
2.1 Computer Setup and Diagnostics
Utilities
The notebook features two system management utilities:
■ Computer Setup—A system information and customization utility that can be used even when your operating system is not working or does not load. This utility includes settings that are not available in Microsoft Windows.
■
❏
❏
❏
Diagnostics for Windows—A system information and diagnostic utility that is used within the Windows operating system. Use this utility whenever possible to:
Display system information.
Test system components.
Troubleshoot a device configuration problem in
Windows XP Professional or Windows XP Home.
✎
It is not necessary to configure a device connected to a USB connector on the notebook or to an optional HP Port Replicator.
Using Computer Setup
Information and settings in Computer Setup are accessed from the File, Security, or Advanced menus:
1. Turn on or restart the notebook. Press F10 while the
F10 = ROM-Based Setup message is displayed in the lower left corner of the screen.
❏
❏
❏
To change the language, press F2 .
To view navigation information, press F1 .
To return to the Computer Setup menu, press esc .
2. Select the File, Security, or Advanced menu.
2–2 Maintenance and Service Guide
Troubleshooting
3. To close Computer Setup and restart the notebook:
❏ Select File > Save Changes and Exit and press enter .
– or –
❏ Select File > Ignore Changes and Exit and press enter .
4. When you are prompted to confirm your action, press F10 .
Selecting from the File Menu
Select
System Information
Save to Floppy
Restore from Floppy
Restore Defaults
Ignore Changes and Exit
Save Changes and Exit
Table 2-1
File Menu
To Do This
■
View identification information about the notebook, a Port Replicator, and any battery packs in the system.
■
View specification information about the processor, memory and cache size, and system ROM.
Save system configuration settings to a diskette.
Restore system configuration settings from a diskette.
Replace configuration settings in Computer
Setup with factory default settings. Identification information is retained.
Cancel changes entered during the current session, then exit and restart the notebook.
Save changes entered during the current session, then exit and restart the notebook.
Maintenance and Service Guide 2–3
Troubleshooting
Selecting from the Security Menu
Select
Setup Password
Power-on Password
DriveLock Passwords
Password Options
(Password options can be selected only when a power-on password has been set.)
Device Security
System IDs
Table 2-2
Security Menu
To Do This
Enter, change, or delete a Setup password.
The Setup password is called an administrator password in Computer Security, a program accessed from the Windows Control Panel.
Enter, change, or delete a power-on password.
Enable/disable DriveLock; change a DriveLock
User or Master password.
✎
DriveLock Settings are accessible only when you enter Computer Setup by turning on (not restarting) the notebook.
Enable/disable:
■
QuickLock
■
QuickLock on Standby
■
QuickBlank
✎
To enable QuickLock on Standby or
QuickBlank, you must first enable
QuickLock.
Enable/disable:
■
Ports or diskette drives*
■
Diskette write*
■
CD-ROM or diskette startup
✎
Settings for a DVD-ROM can be entered in the CD-ROM field.
Enter identification numbers for the notebook, a
Port Replicator, and all battery packs in the system.
*Not applicable to SuperDisk LS-120 drives.
2–4 Maintenance and Service Guide
Troubleshooting
Selecting from the Advanced Menu
Select
Language
Boot Options
Device Options
Table 2-3
Advanced Menu
To Do This
Change the Computer Setup language.
Enable/disable:
■
QuickBoot, which starts the notebook more quickly by eliminating some startup tests.
If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.
■
MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.
■
Enable/disable the embedded numeric keypad at startup.
■
Enable/disable multiple standard pointing devices at startup. To set the notebook to support only a single, usually nonstandard, pointing device at startup, select Disable.
■
Enable/disable USB legacy support for a
USB keyboard. When USB legacy support is enabled, the keyboard works even when a Windows operating system is not loaded.
■
Set an optional external monitor or overhead projector connected to a video card in a Port
Replicator as the primary device. When the notebook display is set as secondary, the notebook must be shut down before it is undocked from a Port Replicator.
Maintenance and Service Guide 2–5
Troubleshooting
Select
Device Options
(continued)
Table 2-3
Advanced Menu (Continued)
HDD Self Test Options
To Do This
■
Change the parallel port mode from
Enhanced Parallel Port (EPP, the default setting) to standard, bidirectional EPP, or
Enhanced Capabilities Port (ECP).
■
Set video-out mode to NTSC (default), PAL,
NTSC-J, or PAL-M.*
■
Enable/disable all settings in the Intel
SpeedStep window. When Disable is selected, the notebook runs in Battery
Optimized mode.
■
Specify how the notebook recognizes multiple identical Port Replicators that are identically equipped. Select Disable to recognize the Port Replicators as a single
Port Replicator; select Enable to recognize the Port Replicators individually, by serial number.
■
Enable/disable the reporting of the processor serial number by the processor to the software.
Run a quick comprehensive self test on hard drives in the system that support the test features.
*Video modes vary even within regions. However, NTSC is common in North
America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and
PAL-M, in Brazil. Other South and Central American regions can use NTSC,
PAL, or PAL-M.
2–6 Maintenance and Service Guide
Troubleshooting
2.2 Using Diagnostics for Windows
When you access Diagnostics for Windows, a scan of all system components is displayed on the screen before the diagnostics window opens.
You can display more or less information from anywhere within
Diagnostics for Windows by selecting Level on the menu bar.
Diagnostics for Windows is designed to test HP components. If
HP components are tested, the results might be inconclusive.
Obtaining, Saving, or Printing
Configuration Information
1. Access Diagnostics for Windows by selecting Start >
Settings > Control Panel > Diagnostics for Windows.
2. Select Categories, then select a category from the drop-down list.
❏
❏
To save the information, select File > Save As.
To print the information, select File > Print.
3. To close Diagnostics for Windows, select File > Exit.
Maintenance and Service Guide 2–7
Troubleshooting
Obtaining, Saving, or Printing Diagnostic
Test Information
1. Access Diagnostics for Windows by selecting Start >
Settings > Control Panel > Diagnostics for Windows.
2. Select the Test tab.
3. In the scroll box, select the category or device you want to test.
4. Select a test type:
❏ Quick Test—Runs a quick, general test on each device in a selected category.
❏ Complete Test—Performs maximum testing on each device in a selected category.
❏ Custom Test—Performs maximum testing on a selected device.
◆ To run all tests for your selected device, select the
Check All button.
◆ To run only the tests you select, select the
Uncheck All button, then select the check box for each test you want to run.
5. Select a test mode:
❏ Interactive Mode—Provides maximum control over the testing process. You determine whether the test was passed or failed. You might be prompted to insert or remove devices.
❏ Unattended Mode—Does not display prompts. If errors are found, they are displayed when testing is complete.
2–8 Maintenance and Service Guide
Troubleshooting
6. Select the Begin Testing button.
7. Select a tab to view a test report:
❏ Status tab—Summarizes the tests run, passed, and failed during the current testing session.
❏ Log tab—Lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test.
❏ Error tab—Lists all errors found in the notebook, along with the corresponding error codes.
8. Select a tab to save the report:
❏
❏
Log tab—Select the Save button.
Error tab—Select the Save button.
9. Select a tab to print the report:
❏ Log tab—Select File > Save As, and then print the file from your folder.
Maintenance and Service Guide 2–9
Troubleshooting
2.3 Troubleshooting Flowcharts
Table 2-4
Troubleshooting Flowcharts Overview
Flowchart Description
2.1
2.2
“Flowchart 2.1—Initial Troubleshooting”
“Flowchart 2.2—No Power, Part 1”
2.15
2.16
2.17
2.18
2.11
2.12
2.13
2.14
2.19
2.20
2.7
2.8
2.9
2.10
2.3
2.4
2.5
2.6
“Flowchart 2.3—No Power, Part 2”
“Flowchart 2.4—No Power, Part 3”
“Flowchart 2.5—No Power, Part 4”
“Flowchart 2.6—No Video, Part 1”
“Flowchart 2.7—No Video, Part 2”
“Flowchart 2.8—Nonfunctioning Port Replicator”
“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”
“Flowchart 2.11—No OS Loading, Hard Drive, Part 2”
“Flowchart 2.12—No OS Loading, Hard Drive, Part 3”
“Flowchart 2.13—No OS Loading, Diskette Drive”
“Flowchart 2.14—No OS Loading, CD- or DVD-ROM Drive”
“Flowchart 2.15—No Audio, Part 1”
“Flowchart 2.16—No Audio, Part 2”
“Flowchart 2.17—Nonfunctioning Device”
“Flowchart 2.18—Nonfunctioning Keyboard”
“Flowchart 2.19—Nonfunctioning Pointing Device”
“Flowchart 2.20—No Network/Modem Connection”
2–10 Maintenance and Service Guide
Troubleshooting
Flowchart 2.1—Initial Troubleshooting
Begin troubleshooting.
N
Is there power?
Go to
.
Y
Y
Y
Y
Y
Beeps,
LEDs, or error messages?
N
Check
LED board, speaker connections.
All drives working?
Is there video?
(no boot)
Is the OS loading?
Is there sound?
N
Y
Go to
Keyboard/ pointing device working?
N
Go to
Y
N
Go to
Y
Connecting to network or modem?
End
N
N
N
Go to
Go to
or
Go to
Maintenance and Service Guide 2–11
Troubleshooting
Flowchart 2.2—No Power, Part 1
No power
(power LED is off).
Remove from
Port Replicator
(if applicable).
N N
Power up on battery power?
*Reset power.
Power up on battery power?
Go to
Y Y
N N
Power up on AC power?
*Reset power.
Power up on AC power?
Go to
Y Y
Y
N
Power up in
Port
Replicator?
Done
*NOTES:
1. On some models, there is a separate reset button.
2. On some models, the notebook can be reset using the Standby switch and either the lid switch or the main power switch.
1. Reseat the power cables in the Port Replicator and at the AC outlet.
2. Ensure that the AC power source is active.
3. Ensure that the power strip is working.
Y N
Done
Power up in Port
Replicator?
Go to
2–12 Maintenance and Service Guide
Flowchart 2.3—No Power, Part 2
Continued from
Visually check for debris in battery socket and clean if necessary.
Y
Power on?
N
Y
Check battery by recharging it, moving it to another notebook, or replacing it.
N
Power on?
Done
Done
Y
Replace power supply
(if applicable).
Power on?
N
Go to
Done
Troubleshooting
Maintenance and Service Guide 2–13
Troubleshooting
Flowchart 2.4—No Power, Part 3
Continued from
Plug directly into AC outlet.
Y
Power LED on?
N
Reseat AC adapter in notebook and at power source.
Y
Power on?
N
N
Power outlet active?
Y
Replace power cord.
Y
Power on?
N
Done
Done
Try different outlet.
Internal or external AC adapter?
External
Internal
Go to
N
Y
Replace external
AC adapter.
Power on?
Done
Done
2–14 Maintenance and Service Guide
Flowchart 2.5—No Power, Part 4
Continued from
Open notebook.
N
Loose or damaged parts?
Close notebook and retest.
Y
N
Power on?
Y
Done
Reseat loose components and boards and replace damaged items.
Replace the following items (if applicable) in the order given. Check notebook operation after each of the following two replacement steps:
1. Internal DC to DC converter, processor, and system board*
2. Internal AC adapter
*NOTE: Replace these items as a set to prevent shorting out among components.
Troubleshooting
Maintenance and Service Guide 2–15
Troubleshooting
Flowchart 2.6—No Video, Part 1
No video.
Stand-alone or Port
Replicator?
Port
Replicator
Go to
*NOTE: To change from internal to external display, use the hotkey combination.
Stand-alone
Y
Internal or external display*?
External
Adjust brightness.
Internal
Adjust brightness.
A
N
Video OK?
Done
Press lid switch to ensure operation.
Y Y
Video OK?
Done Video OK?
Done
N
Y
Check for bent pins on cable.
Video OK?
N
N
Replace the following one at a time. Test after each replacement.
1. Cable between notebook and notebook display (if applicable)
2. Inverter board (if applicable)
3. Display
4. System board
N
Try another display.
Internal and external video OK?
Replace system board.
Y
Done Done
2–16 Maintenance and Service Guide
Troubleshooting
Flowchart 2.7—No Video, Part 2
Continued from
Remove notebook from Port
Replicator, if connected.
Adjust display brightness.
Check brightness of external monitor.
N
Video OK?
Go to “A” in
Y
N
Verify that notebook is properly seated in Port Replicator, and check for bent pins on cable and for secure monitor connection.
Y
Video OK?
Done
Adjust external monitor display.
N
Video OK?
Try another external monitor.
Y
Y
N
Internal and external video OK?
Go to
Done
Done
Maintenance and Service Guide 2–17
Troubleshooting
Flowchart 2.8—Nonfunctioning Port Replicator
Nonfunctioning
Port Replicator.
Reseat power cord in Port
Replicator and power outlet.
Check voltage setting on Port
Replicator.
Reseat monitor cable connector at
Port Replicator.
N
Port
Replicator operating?
Y
Remove notebook, reseat all internal parts, and replace any damaged items in
Port Replicator.
Done
Reinstall notebook into Port
Replicator.
N
Port
Replicator operating?
Y
Done
Replace the following Port Replicator components one at a time. Check notebook operation after each replacement.
1. Power supply
2. I/O board
3. Backplane board
4. Switch box
5. Port Replicator motor mechanism
2–18 Maintenance and Service Guide
Flowchart 2.9—No OS Loading
No OS loading.*
Reseat power cord in Port
Replicator and power outlet.
No OS loading from hard drive,
go to “Flowchart 2.10—No OS Loading, Hard Drive,
Troubleshooting
No OS loading from diskette drive, go to
“Flowchart 2.13—No OS Loading, Diskette
No OS loading from CD- or DVD-ROM drive, go to
“Flowchart 2.14—No OS Loading, CD- or
No OS loading from network, go to
“Flowchart 2.20—No Network/Modem
*NOTE: Before beginning to troubleshoot, always check cable connections, cable ends, and drives for bent or damaged pins.
Maintenance and Service Guide 2–19
Troubleshooting
Flowchart 2.10—No OS Loading, Hard Drive, Part 1
OS not loading from hard drive.
Y
Nonsystem disk message?
Go to
N
Reseat external hard drive.
Y
OS loading?
Done
N
N
Boot from
CD?
N
Y
Check the Setup utility for correct booting order.
Y
Boot from diskette?
Go to
N
Boot from hard drive?
Change boot priority through the Setup utility and reboot.
Y
N
Done
Boot from hard drive?
Go to
Y
2–20 Maintenance and Service Guide
Troubleshooting
Flowchart 2.11—No OS Loading, Hard Drive, Part 2
Continued from
Reseat hard drive.
N
Y
CD or diskette in drive?
1. Replace hard drive.
2. Replace system board.
Hard drive accessible?
Y
Done
N
Remove diskette and reboot.
Run FDISK.
Y
Boot from hard drive?
Done
N
Y
Boot from diskette drive?
N
Go to
N
Hard drive accessible?
Y
Done
Go to
N
Hard drive partitioned?
Create partition, then format hard drive to bootable
C:\ prompt.
Y
N
Hard drive formatted?
Y
Format hard drive and bring to a bootable
C:\ prompt.
Y
Notebook booted?
N
Go to
Load OS using
System Restore CD
(if applicable).
Maintenance and Service Guide 2–21
Troubleshooting
Flowchart 2.12—No OS Loading, Hard Drive, Part 3
Continued from
System files on hard drive?
N
Install OS and reboot.
Y
Virus on hard drive?
Y
Clean virus.
OS loading from hard drive?
Y
Done
N N
Y
Run SCANDISK and check for bad sectors.
Diagnostics on diskette?
Replace hard drive.
N
N
Can bad sectors be fixed?
Replace hard drive.
Run diagnostics and follow recommendations.
Y
N
Fix bad sectors.
Boot from hard drive?
Replace hard drive.
Y
Done
2–22 Maintenance and Service Guide
Troubleshooting
Flowchart 2.13—No OS Loading, Diskette Drive
Y
OS not loading from diskette drive.
Reseat diskette drive.
OS loading?
Done
N
Y
Nonsystem disk message?
N
N
Boot from another device?
Y
Y
Diskette drive enabled in the Setup utility?
N
Y
Is diskette drive boot order correct?
N
Change boot priority using the Setup utility.
Go to
N
Bootable diskette in drive?
Install bootable diskette and reboot notebook.
Go to
Enable drive and cold boot notebook.
Clear CMOS.
Refer to
for instructions.
Y
Check diskette for system files.
Try different diskette.
N
Nonsystem disk error?
Y
1. Replace diskette drive.
2. Replace system board.
Y
OS loading?
Done
N
Maintenance and Service Guide 2–23
Troubleshooting
Flowchart 2.14—No OS Loading, CD- or
DVD-ROM Drive
Y N
No OS loading from
CD- or
DVD-ROM Drive.
N
Disc in drive?
Y
Bootable disc in drive?
Install bootable disc and reboot notebook.
Install bootable disc.
Try another bootable disc.
N
Boots from
CD or DVD?
Y
Reseat drive.
Done
Y
Boots from
CD or DVD?
N
Y
Booting from another device?
N
Y
Booting order correct?
N
Done
Go to
Clear CMOS.
Refer to
instructions.
Correct boot order using the Setup utility.
Go to
2–24 Maintenance and Service Guide
Troubleshooting
Flowchart 2.15—No Audio, Part 1
No audio.
Turn up audio internally or externally.
Audio?
N
Y
Done
N
Notebook in
Port Replicator
(if applicable)?
Y
Go to
Undock
Internal audio?
N
Go to
Y
Replace the following Port Replicator components one at a time, as applicable.
Check audio status after each change.
1. Port Replicator audio cable
2. Audio cable
3. Speaker
4. Port Replicator audio board
5. Backplane board
6. I/O Board
Y
Go to
N
Audio?
Done
Maintenance and Service Guide 2–25
Troubleshooting
Flowchart 2.16—No Audio, Part 2
Continued from
Audio driver in OS configured?
N
Reload audio drivers.
Y
Y
Correct drivers for application?
N
Load drivers and set configuration in OS.
Connect to external speaker.
Y
Audio?
N
Audio?
Y
Replace audio board and speaker connections in notebook
(if applicable).
N
1. Replace internal speakers.
2. Replace audio board (if applicable).
3. Replace system board.
Done
2–26 Maintenance and Service Guide
Troubleshooting
Flowchart 2.17—Nonfunctioning Device
Nonfunctioning device.
Reseat device.
Y
Clear
CMOS.
Reattach device.
Close notebook, plug in power, and reboot.
Unplug the nonfunctioning device from the notebook, and inspect cables and plugs for bent or broken pins or other damage.
N
Any physical device detected?
Y
Fix or replace broken item.
Replace hard drive.
Go to
N N
Device boots properly?
Replace NIC.
If integrated NIC, replace system board.
Device boots properly?
Y
Done
Replace diskette drive.
Done
Maintenance and Service Guide 2–27
Troubleshooting
Flowchart 2.18—Nonfunctioning Keyboard
Keyboard not operating properly.
Y
Connect notebook to good external keyboard.
N
External device works?
Reseat internal keyboard connector
(if applicable).
N
OK?
Y
Replace system board.
Replace internal keyboard or cable.
Y
Done OK?
N
Replace system board.
Done
2–28 Maintenance and Service Guide
Troubleshooting
Flowchart 2.19—Nonfunctioning Pointing Device
Pointing device not operating properly.
Y
Connect notebook to good external pointing device.
N
External device works?
Reseat internal pointing device connector
(if applicable).
N
OK?
Y
Replace system board.
Replace internal pointing device or cable.
Y
Done OK?
N
Replace system board.
Done
Maintenance and Service Guide 2–29
Troubleshooting
Flowchart 2.20—No Network/Modem Connection
No network or modem connection.
Y
Network or modem jack active?
N
Replace jack or have jack activated.
Y
Digital line?
Connect to nondigital line.
N
N
NIC/modem configured in OS?
Reload drivers and reconfigure.
Y
N
Disconnect all power from the notebook and open.
OK?
Replace NIC/modem
(if applicable).
Y
Y
Reseat NIC/modem
(if applicable).
OK?
N
Done
Done
Replace system board.
2–30 Maintenance and Service Guide
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.
Serial Number Location
Maintenance and Service Guide 3–1
Illustrated Parts Catalog
3.2 Notebook Major Components
3–2
Notebook Major Components
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook Major Components
Spare Part
Number
3
4
2a
2b
2c
2d
2e
2f
Item Description
1 Display assemblies
5
15.0-inch, UXGA+, TFT
15.0-inch, SXGA+, TFT
15.0-inch, XGA, TFT
Miscellaneous Plastics Kit, includes:
Left and right display hinges
RTC battery
Mini PCI communications board shield
Bluetooth cover
Battery bezel
Hard drive cover
Not illustrated:
Notebook feet (4)
LED switch cover
Keyboards (include pointing stick)
Brazil
Czech
Republic
Denmark
Europe
France
French
Canada
Germany
Greece
Greece - Blk
Hungary
Iceland
International
Israel
Italy
341520-201
341520-221
341520-081
341520-A41
341520-051
341520-121
341520-041
378539-151
373646-151
341520-211
341520-DD1
341520-B31
341520-BB1
341520-061
Japan
Korea
Latin America
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
Top cover (includes TouchPad and speaker)
345060-001
345059-001
345058-001
345066-001
345063-001
341520-291
341520-AD1
341520-161
341520-091
341520-131
341520-251
341520-171
341520-BA1
341520-071
341520-B71
341520-BG1
341520-AB1
341520-281
341520-141
341520-031
341520-001
345061-001
Maintenance and Service Guide 3–3
Illustrated Parts Catalog
3–4
Notebook Major Components (Continued)
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook Major Components (Continued)
Item Description
Miscellaneous Cable Kit, includes:
Spare Part
Number
345056-001
8
9
10
6a
6b
7
11
12
Modem cable
Bluetooth cable
Modem board
Fan assembly
Heat sink (includes grease)
Memory expansion boards, 333-MHz
1024-MB (1.0-GB)
512-MB
256-MB
Processors (include thermal grease)
Intel Pentium M (Banias) processor, 1.7 GHz
Intel Pentium M (Banias) processor, 1.6 GHz
Intel Pentium M (Banias) processor, 1.5 GHz
Intel Pentium M (Banias) processor, 1.4 GHz
Intel Pentium M (Dothan) processor, 1.5 GHz
Intel Pentium M (Dothan) processor, 1.6 GHz
Intel Pentium M (Dothan) processor, 1.7 GHz
Intel Pentium M (Dothan) processor, 1.8 GHz
Intel Pentium M (Dothan) processor, 2.0 GHz
System boards (include thermal grease)
With 128 MB of video memory
With 64 MB of video memory
13
*
Trusted Platform Module (TPM)
Integrated smart card
*Not illustrated.
325521-001
345065-001
345067-001
336579-001
336578-001
336577-001
340165-001
319777-001
319776-001
319775-001
359636-001
356596-001
356597-001
345857-001
353395-001
349206-001
345064-001
345856-001
379336-001
Maintenance and Service Guide 3–5
Illustrated Parts Catalog
3–6
Notebook Major Components (Continued)
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook Major Components (Continued)
Item Description
14 Mini PCI communications boards
Spare Part
Number
15
16
17
18
19
20
*
802.11a/b/g LAN NIC
802.11b/g LAN NIC
802.11b W500 modem board (for use in Japan)
802.11b wireless LAN (MOW)
802.11b wireless LAN (ROW)
802.11b/g wireless modem (MOW)
802.11b/g wireless modem (ROW)
Optical drives
24X Max DVD+RW/R and CD-RW Combo Drive
8X Max DVD-ROM Drive
24X Max DVD/CD-RW Combo Drive
24X Max CD-ROM Drive
MultiBay devices
1.44-MB diskette drive
24X Max CD-ROM Drive
8X Max Slim DVD+RW/R and CD-RW Combo Drive
4X Max Reg DVD+RW/R and CD-RW Combo Drive
Base enclosure (includes optical drive shield, hard drive shield, and four notebook feet)
Bluetooth board (includes Bluetooth cable, item 6b)
Hard drives (includes hard drive bezel and frame)
80-GB
60-GB
40-GB
60-GB
5400-rpm
5400-rpm
5400-rpm
7200-rpm
Battery pack, 8-cell, 4.4 Wh, Li-Ion
(all models)
(all models)
(all models)
(nw8000 only)
Battery pack, 8-cell, 4.8AHR
325525-001
325526-001
339742-291
345641-001
345640-001
368247-001
368248-001
349242-001
349241-001
349243-001
349240-001
241995-001
228746-001
251292-001
344256-001
345062-001
348277-001
345632-001
345631-001
345630-001
345855-001
338669-001
360663-001
Maintenance and Service Guide 3–7
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook Major Components
Item Description
*Not illustrated.
Spare Part
Number
3–8 Maintenance and Service Guide
3.3 Miscellaneous Plastics
Kit Components
Illustrated Parts Catalog
Miscellaneous Plastics Kit Components
Table 3-2
Miscellaneous Plastics Kit Components
Spare Part Number 345066-001
Item Description
1 Left and right display hinges
4
5
2
3
RTC battery
Mini PCI communications board shield
Bluetooth cover
Battery bezel
6
7
Hard drive cover
Notebook feet (4)
* Integrated smart card bezel
*Not illustrated.
Maintenance and Service Guide 3–9
Illustrated Parts Catalog
3.4 Miscellaneous Cable Kit
Components
Miscellaneous Cable Kit Components
Table 3-3
Miscellaneous Cable Kit Components
Spare Part Number 345056-001
Item Description
1
2
Bluetooth cable
Modem cable
3–10 Maintenance and Service Guide
3.5 Mass Storage Devices
Illustrated Parts Catalog
Mass Storage Devices
Table 3-4
Mass Storage Devices
Spare Part Number Information
Item Description
1 Hard drives (includes hard drive bezel and frame)
80-GB 5400-rpm
60-GB 5400-rpm
40-GB 5400-rpm
60-GB 7200-rpm
(all models)
(all models)
(all models)
(nw8000 only)
Spare Part
Number
345632-001
345631-001
345630-001
345855-001
Maintenance and Service Guide 3–11
Illustrated Parts Catalog
Table 3-4
Mass Storage Devices
Spare Part Number Information (Continued)
Spare Part
Number Item Description
2 Optical drives
24X Max DVD+RW/R and CD-RW Combo Drive
8X Max DVD-ROM Drive
24X Max DVD/CD-RW Combo Drive
24X Max CD-ROM Drive
3 MultiBay devices
1.44-MB diskette drive
24X Max CD-ROM Drive
8X Max Slim DVD/R+W and CD-RW Combo Drive
4X Max Regular DVD/R+W and CD-RW Combo
Drive
349242-001
349241-001
349243-001
349240-001
135233-001
228746-001
251292-001
344256-001
3–12 Maintenance and Service Guide
Illustrated Parts Catalog
3.6 Miscellaneous
Table 3-5
Spare Parts: Miscellaneous (not illustrated)
Description
Spare Part
Number
AC adapters
90-W, PFC
65-W
Carrying cases
Leather top load, Samsung
Leather top load, SG
Nylon top load, Samsung
Nylon top load, SG
Nylon entry level
Port replicators
Advanced Port Replicator
Common Port Replicator
Power cords
239705-001
239704-001
325817-001
325817-002
325815-001
325815-002
325814-001
339096-001
339097-001
Australia
Brazil
Denmark
Europe/Middle
East/Africa
Israel
246959-011
246959-201
246959-081
246959-021
246959-BB1
Italy
Japan
Korea
Switzerland
United Kingdom
United States
246959-061
246959-291
246959-AD1
246959-AG1
246959-031
246959-001
Screw Kit (includes the following screws; refer to
Appendix C, “Screw Listing” for more information
on screw specifications and usage.)
■
Torx T8M2.0×6.0 screw
■
Torx T8M2.0×4.0 screw
■
Torx T5M2.5×4.0 screw
■
Torx T8M2.0×3.5 screw
345057-001
■
Phillips PM3.0×3.5 screw
■
Phillips PM1.5×4.0 screw
■
Phillips PM1.5×3.0 screw
■
M2.0×10.0 alignment pin
Maintenance and Service Guide 3–13
Illustrated Parts Catalog
3.7 Sequential Part Number Listing
Table 3-6
Spare Parts: Sequential Part Number Listing
Spare Part
Number
228746-001
239704-001
239705-001
241995-001
246959-001
246959-011
246959-021
246959-031
246959-061
246959-081
246959-201
246959-291
246959-AD1
246959-AG1
246959-BB1
251292-001
319775-001
319776-001
319777-001
325521-001
325525-001
Description
24X Max CD-ROM drive
65-watt AC adapter
90-watt, PFC, AC adapter
Diskette drive
3-wire power cord - United States
3-wire power cord - Australia
3-wire power cord - Europe, Middle East, Africa
3-wire power cord - United Kingdom
3-wire power cord - Italy
3-wire power cord - Denmark
3-wire power cord - Brazil
3-wire power cord - Japan
3-wire power cord - Korea
3-wire power cord - Switzerland
3-wire power cord - Israel
8X Max Slim DVD+RW/R and CD-RW combo drive
Intel Pentium M (Banias) processor, 1.4-GHz
Intel Pentium M (Banias) processor, 1.5-GHz
Intel Pentium M (Banias) processor, 1.6-GHz
Modem board (includes cable)
802.11a/b/g LAN board mini PCI communications board
3–14 Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-6
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number
325526-001
325814-001
325815-001
325815-002
325817-001
325817-002
336577-001
336578-001
336579-001
338669-001
339096-001
339097-001
339742-291
340165-001
341520-001
341520-031
341520-041
341520-051
341520-061
341520-071
341520-081
341520-091
Description
802.11b/g LAN board mini PCI communications board
Nylon, entry level
Nylon, top load, Samsung
Nylon, top load, SG
Leather, top load, Samsung
Leather, top load, SG
Memory expansion board, 333 MHz, 256-MB DDR
Memory expansion board, 333 MHz, 512-MB DDR
Memory expansion board, 333 MHz, 1024-MB DDR
Battery pack, 8-cell, 4.4 Wh, Li-ion
Advanced Port Replicator
Simple Port Replicator
802.11b W500 modem board (for use in Japan) mini PCI communications board
Intel Pentium M (Banias) processor, 1.7-GHz
Keyboard (including pointing stick) - United States
Keyboard (including pointing stick) - United Kingdom
Keyboard (including pointing stick) - Germany
Keyboard (including pointing stick) - France
Keyboard (including pointing stick) - Italy
Keyboard (including pointing stick) - Spain
Keyboard (including pointing stick) - Denmark
Keyboard (including pointing stick) - Norway
Maintenance and Service Guide 3–15
Illustrated Parts Catalog
Table 3-6
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number
341520-121
341520-131
341520-141
341520-161
341520-171
341520-201
341520-211
341520-221
341520-251
341520-281
341520-291
341520-A41
341520-AB1
341520-AD1
341520-B31
341520-B71
341520-BA1
341520-BB1
341520-BG1
341520-DD1
344256-001
345056-001
345057-001
Description
Keyboard (including pointing stick) - French Canada
Keyboard (including pointing stick) - Portugal
Keyboard (including pointing stick) - Turkey
Keyboard (including pointing stick) - Latin America
Keyboard (including pointing stick) - Saudi Arabia
Keyboard (including pointing stick) - Brazil
Keyboard (including pointing stick) - Hungary
Keyboard (including pointing stick) - Czech Republic
Keyboard (including pointing stick) - Russia
Keyboard (including pointing stick) - Thailand
Keyboard (including pointing stick) - Japan
Keyboard (including pointing stick) - European
Keyboard (including pointing stick) - Taiwan
Keyboard (including pointing stick) - Korea
Keyboard (including pointing stick) - International
Keyboard (including pointing stick) - Sweden/Finland
Keyboard (including pointing stick) - Slovenia
Keyboard (including pointing stick) - Israel
Keyboard (including pointing stick) - Switzerland
Keyboard (including pointing stick) - Iceland
4X Max Reg DVD+RW/R and CD-RW combo drive
Miscellaneous Cable Kit
Misc Screw Kit
3–16 Maintenance and Service Guide
Illustrated Parts Catalog
345063-001
345064-001
345065-001
345066-001
345067-001
345630-001
345631-001
345632-001
345640-001
345641-001
345855-001
345856-001
345857-001
348277-001
349206-001
349240-001
349241-001
Table 3-6
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number
345058-001
345059-001
345060-001
345061-001
345062-001
Description
Display assembly, 15.0-inch, XGA, TFT
Display assembly, 15.0-inch, SXGA+, TFT
Display assembly, 15.0-inch, UXGA+, TFT
Top cover (includes TouchPad and speaker)
Base enclosure (includes optical drive shield, hard drive shield, and four notebook feet)
LED switch cover
System board (includes 64-MB discrete video memory)
Fan assembly
Misc Plastics Kit
Heat sink
40-GB (5400-rpm) hard drive
60-GB (5400-rpm) hard drive
80-GB (5400-rpm) hard drive
802.11b wireless LAN (ROW) Wireless LAN card
802.11b wireless LAN (MOW) Wireless LAN card
60-GB (7200-rpm) hard drive (nw8000 only)
Trusted Platform Module (TPM)
Intel Pentium M (Dothan) processor, 1.8 GHz
Bluetooth wireless communications board
System board (includes 128-MB discrete video memory)
24X Max CD-ROM Drive
8X Max DVD-ROM drive
Maintenance and Service Guide 3–17
Illustrated Parts Catalog
Table 3-6
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number
349242-001
349243-001
353395-001
356596-001
356597-001
359636-001
360663-001
365438-001
368247-001
368248-001
373646-151
378539-151
379336-001
Description
24X Max DVD+RW/R and CD-RW combo drive
24X Max DVD/CD-RW combo drive
Intel Pentium M (Dothan) processor, 2.0 GHz
Intel Pentium M (Dothan) processor, 1.6 GHz
Intel Pentium M (Dothan) processor, 1.7 GHz
Intel Pentium M (Dothan) processor, 1.5 GHz
Battery pack, 8-cell, 4.8AHR
60-GB (7200-rpm) hard drive (includes bezel and frame)
802.11b/g modem board (MOW) mini PCI communications board
802.11b/g modem board (ROW) mini PCI communications board
Keyboard (including pointing stick) - Greece Bk
Keyboard (including pointing stick) - Greece
Integrated smart card
3–18 Maintenance and Service Guide
4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and safe removal and replacement service.
4.1 Tools Required
You need the following tools to complete the removal and replacement procedures:
■
■
■
■
Magnetic screw driver
Phillips P0 screw driver
Torx8 screw driver
Torx7 pin bit screw driver
✎
Some computer models have two Torx7 with pin security screws
(M2.0×4.0) securing the Mini PCI communications board to the computer. A T7 pin bit screw driver is required to remove the
Mini PCI communications board on these computer models.
Refer to Section 5.12, “Mini PCI Communications Board,” for more information on removing Mini PCI communications boards.
■
■
5.0-mm socket for system board standoffs
Flat-bladed screwdriver
Maintenance and Service Guide 4–1
Removal and Replacement Preliminaries
4.2 Service Considerations
The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
✎
As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Plastic Parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance instructions.
Cables and Connectors
Ä CAUTION: When servicing the notebook, ensure that cables are placed in their proper locations during the reassembly process.
Improper cable placement can damage the notebook.
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
4–2 Maintenance and Service Guide
Removal and Replacement Preliminaries
4.3 Preventing Damage to
Removable Drives
■
■
■
■
Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions:
■ Before removing or inserting a hard drive, shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the notebook on, then shut it down.
■ Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in the drive. Ensure that the optical drive tray is closed.
■ Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
■ Handle drives on surfaces that have at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE: Handle With Care.”
Maintenance and Service Guide 4–3
Removal and Replacement Preliminaries
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.
A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal life cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.
4–4 Maintenance and Service Guide
Removal and Replacement Preliminaries
4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and transporting equipment:
■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.
■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing them from their containers.
■ Always be properly grounded when touching a sensitive component or assembly.
■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Maintenance and Service Guide 4–5
Removal and Replacement Preliminaries
4.6 Workstation Precautions
■
■
Use the following grounding precautions at workstations:
■ Cover the workstation with approved static-shielding material (refer to
).
■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
■ When using fixtures that must directly contact dissipative surfaces, use only fixtures made of static-safe materials.
■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
■ Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
4–6 Maintenance and Service Guide
Removal and Replacement Preliminaries
4.7 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, connect a wrist strap with alligator clips.
■ When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one-megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
■
■
■
■
■
■
Other grounding equipment recommended for use in preventing electrostatic damage includes
■
■
■
■
■
Antistatic tape.
Antistatic smocks, aprons, and sleeve protectors.
Conductive bins and other assembly or soldering aids.
Nonconductive foam.
Conductive tabletop workstations with ground cords of one-megohm resistance.
■ Static-dissipative tables or floor mats with hard ties to the ground.
Field service kits.
Static awareness labels.
Material-handling packages.
Nonconductive plastic bags, tubes, or boxes.
Metal tote boxes.
Electrostatic voltage levels and protective materials.
Maintenance and Service Guide 4–7
Removal and Replacement Preliminaries
Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
Table 4-1
Typical Electrostatic Voltage Levels
Event
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
10%
35,000 V
Relative Humidity
40% 55%
15,000 V 7,500 V
12,000 V
6,000 V
2,000 V
11,500 V
14,500 V
26,500 V
5,000 V
800 V
700 V
4,000 V
5,000 V
20,000 V
3,000 V
400 V
400 V
2,000 V
3,500 V
7,000 V
Packing PCBs in foam-lined box 21,000 V
✎
A product can be degraded by as little as 700 V.
11,000 V 5,000 V
Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.
Material
Antistatic plastic
Carbon-loaded plastic
Metallized laminate
Table 4-2
Static-Shielding Materials
Use
Bags
Floor mats
Floor mats
Voltage Protection Level
1,500 V
7,500 V
5,000 V
4–8 Maintenance and Service Guide
5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are 62 screws in eight different sizes that must be removed, replaced, and loosened when servicing the notebook. Make note of each screw size and location during removal and replacement.
Refer to Appendix C, “Screw Listing” for detailed information on
screw sizes, locations, and usage.
Maintenance and Service Guide 5–1
Removal and Replacement Procedures
5.1 Serial Number
Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook.
Serial Number Location
5–2 Maintenance and Service Guide
Removal and Replacement Procedures
5.8
5.9
5.10
5.11
5.12
5.13
5.4
5.5
5.6
5.7
5.14
5.15
5.16
5.17
5.18
5.19
5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be referenced when removing notebook components.
Section
5.3
Disassembly Sequence Chart
Description
# of Screws
Removed
Preparing the notebook for disassembly
Battery pack
Hard drive
0
1 to remove
4 screws and
2 alignment pins to disassemble
Notebook feet 0
MultiBay device
Bluetooth board
Integrated smart card
Optical drive
Keyboard
Memory expansion board
Modem board
Mini PCI communications board
Heat sink
Processor
LED switch cover
RTC battery
Security Module (TPM)
Display assembly
Top cover
1
4
18
0
1
0
1
1
0
0
3
0
2
2
5
Maintenance and Service Guide 5–3
Removal and Replacement Procedures
Section
5.20
5.21
5.22
5.23
Disassembly Sequence Chart (Continued)
Description
Speaker
TouchPad
Fan assembly
System board
3
4
4
# of Screws
Removed
6
5–4 Maintenance and Service Guide
Removal and Replacement Procedures
5.3 Preparing the Notebook for
Disassembly
Before you begin any removal or installation procedures:
1. Save your work, exit all applications, and shut down the notebook. If you are not sure whether the notebook is off or in hibernation, briefly press the power button. If your work returns to the screen, save your work, exit all applications, and then shut down the notebook.
2. Disconnect all external devices connected to the notebook.
3. Disconnect the power cord.
Maintenance and Service Guide 5–5
Removal and Replacement Procedures
Spare Part Number Information
Battery pack, 8-cell, 4.4 Wh, Li-Ion
Battery pack, 8-cell, 4.8AHR
338669-001
360663-001
4. Remove the battery pack by following these steps: a.
Turn the notebook upside down with the front facing you.
b.
Slide and hold the battery release latch 1 toward the back of the notebook.
c.
Use the notch in the battery pack to slide the battery pack to the right 2.
d. Remove the battery pack.
5–6
Removing the Battery Pack
Maintenance and Service Guide
Removal and Replacement Procedures
5. Remove the battery bezel by sliding it down and off of the battery pack.
✎
The battery bezel is included in the Miscellaneous Plastics Kit, spare part number 345066-001.
Removing the Battery Bezel
Reverse the above procedure to install the battery pack and battery bezel.
Maintenance and Service Guide 5–7
Removal and Replacement Procedures
6. Remove the hard drive by following these steps:
Spare Part Number Information
Hard drives (includes hard drive bezel and frame)
80-GB 5400-rpm
60-GB 5400-rpm
40-GB 5400-rpm
60-GB 7200-rpm
(all models)
(all models)
(all models)
(nw8000 only)
345632-001
345631-001
345630-001
345855-001 a.
Turn the notebook upside down with the front facing you.
b.
Remove the T8M2.0×6.0 hard drive cover screw 1.
c.
Slide and hold the tab on the hard drive cover to the left 2.
d. Swing the right edge of the hard drive cover up and to the left 3.
✎
The hard drive cover is included in the Miscellaneous Plastics
Kit, spare part number 345066-001.
5–8
Removing the Hard Drive Cover
Maintenance and Service Guide
Removal and Replacement Procedures e.
Use the Mylar tab 1 to slide the hard drive to the right 2 to disconnect it from the system board.
f.
Lift the hard drive straight up to remove it 3.
Removing the Hard Drive
Maintenance and Service Guide 5–9
Removal and Replacement Procedures g. Remove the two T5M2.5×4.0 screws 1 and the two PM3.0×3.5 screws 2 that secure the hard drive to the hard drive frame.
h. Use a 4.0-mm socket to remove the two M2.0×10.0 alignment pins 3 that secure the hard drive to the hard drive frame.
i.
Remove the hard drive 4 from the hard drive frame.
j.
Remove the hard drive connector 5 from the hard drive.
5–10
Disassembling the Hard Drive
Reverse the above procedure to assemble and install the hard drive.
Maintenance and Service Guide
Removal and Replacement Procedures
5.4 Notebook Feet
The notebook feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number
345066-001. The feet attach to the base enclosure as illustrated below.
Notebook Feet Locations
Maintenance and Service Guide 5–11
Removal and Replacement Procedures
5.5 MultiBay Device
Spare Part Number Information
1.44-MB diskette drive
24X Max CD-ROM Drive
8X Max DVD+RW/R and CD-RW Combo Drive
24X Max DVD+RW/R and CD-RW Combo Drive
135233-001
228746-001
251292-001
344256-001
1. Prepare the notebook for disassembly (refer to
2. Turn the notebook upside down with the left side facing you.
3. Slide and hold the MultiBay release latch toward you 1.
4. Use the notch in the MultiBay device to slide the device out of the MultiBay 2.
5. Remove the MultiBay device.
5–12
Removing a MultiBay Device
Reverse the above procedure to install a MultiBay device.
Maintenance and Service Guide
Removal and Replacement Procedures
5.6 Bluetooth Board
Spare Part Number Information
Bluetooth board (includes cable) 348277-001
1. Prepare the notebook for disassembly (refer to
2. Turn the notebook upside down with the left side facing you.
3. Remove the T8M2.0×6.0 screw 1 that secures the Bluetooth cover to the notebook.
4. Lift the cover straight up to remove it 2.
✎
The Bluetooth cover is included in the Miscellaneous Plastics Kit, spare part number 345066-001.
Removing the Bluetooth Cover
Maintenance and Service Guide 5–13
Removal and Replacement Procedures
5. Disconnect the Bluetooth cable from the Bluetooth board 1 and the system board 2.
✎
The Bluetooth cable is included with the Bluetooth board and is also included in the Miscellaneous Cables Kit, spare part number
345056-001.
6. Remove the two PM1.5×3.0 screws 3 that secure the
Bluetooth board to the Bluetooth cover.
7. Remove the board from the cover 4.
5–14
Removing the Bluetooth Board
Reverse the above procedure to install the Bluetooth board.
Maintenance and Service Guide
Removal and Replacement Procedures
5.7 Integrated Smart Card
Spare Part Number Information
Integrated smart card 379336-001
✎
The integrated smart card is located in the bottom PC Card slot.
1. Prepare the notebook for disassembly (refer to
2. Remove any PC Card or spacer from the top PC Card slot.
3. Using a flat-bladed tool, pry the smart card bezel off of the notebook 1. The bezel releases from the notebook with a small amount of force.
4. Remove the bezel from the notebook 2.
Removing the Smart Card Bezel
Maintenance and Service Guide 5–15
Removal and Replacement Procedures
✎
The integrated smart card bezel is included in the Miscellaneous
Plastics Kit, spare part number 345066-001.
5. Eject the smart card from the notebook using a flat-bladed tool to press the small metal eject tab 1 to the left of the smart card.
6. Remove the card from the slot 2.
5–16
Removing the Smart Card
Reverse the above procedure to install the integrated smart card.
Maintenance and Service Guide
Removal and Replacement Procedures
5.8 Optical Drive
Spare Part Number Information
24X Max DVD+RW/R and CD-RW Combo Drive
8X Max DVD-ROM Drive
24X Max DVD/CD-RW Combo Drive
24X Max CD-ROM Drive
349242-001
349241-001
349243-001
349240-001
1. Prepare the notebook for disassembly (refer to
2. Turn the notebook upside down with the right side facing you.
3. Remove the T8M2.0×6.0 screw 1 that secures the optical drive to the notebook.
4. Insert a paper clip or similar tool into the optical drive release hole to open the optical drive tray 2.
5. Use the optical drive tray to remove the optical drive 3.
Removing the Optical Drive
Reverse the above procedure to install the optical drive.
Maintenance and Service Guide 5–17
Removal and Replacement Procedures
5.9 Keyboard
Spare Part Number Information
Keyboards (include pointing stick)
Brazil
Czech Republic
Denmark
Europe
France
French Canada
Germany
Greece
Greece - Blk
Hungary
Iceland
International
Israel
Italy
Japan
341520-201
341520-221
341520-081
341520-A41
341520-051
341520-121
341520-041
378539-151
373646-151
341520-211
341520-DD1
341520-B31
341520-BB1
341520-061
341520-291
Korea
Latin America
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
341520-AD1
341520-161
341520-091
341520-131
341520-251
341520-171
341520-BA1
341520-071
341520-B71
341520-BG1
341520-AB1
341520-281
341520-141
341520-031
341520-001
1. Prepare the notebook for disassembly (refer to
2. Turn the notebook upside down with the front facing you.
5–18 Maintenance and Service Guide
Removal and Replacement Procedures
3. Remove the T8M2.×6.0 screw that secures the keyboard to the notebook.
Removing the Keyboard Screw
Maintenance and Service Guide 5–19
Removal and Replacement Procedures
4. Turn the notebook right-side up with the front facing you.
5. Open the notebook.
6. Slide the four tabs 1 on the top edge of the keyboard toward you.
7. Lift the rear edge of the keyboard up and swing it toward you 2 until it rests on the palm rest.
Releasing the Keyboard
5–20 Maintenance and Service Guide
Removal and Replacement Procedures
8. Release the zero insertion force (ZIF) connector 1 to which the pointing stick cable is attached and disconnect the cable 2.
9. Release the ZIF connector 3 to which the keyboard cable is attached and disconnect the cable 4.
Disconnecting the Keyboard Cables
10. Remove the keyboard.
Reverse the above procedure to install the keyboard.
Maintenance and Service Guide 5–21
Removal and Replacement Procedures
5.10 Memory Expansion Board
Spare Part Number Information
1024 MB (1.0 GB), 333 MHz
512 MB, 333 MHz
256 MB, 333 MHz
336579-001
336578-001
336577-001
1. Prepare the notebook for disassembly (refer to
2. Release the keyboard (refer to Section 5.9
).
3. Spread the retaining tabs 1 that secure the memory expansion board to the socket. The free end of the board rises.
4. Pull the board away from the socket at a 45-degree angle 2.
5–22
Removing a Memory Expansion Board
Reverse the above procedure to install a memory expansion board.
Maintenance and Service Guide
Removal and Replacement Procedures
5.11 Modem Board
Spare Part Number Information
Modem board 325521-001
1. Prepare the notebook for disassembly (refer to
2. Release the keyboard (refer to Section 5.9
).
3. Remove the two T8M2.0×4.0 screws 1 that secure the modem board to the notebook.
4. Lift up on the right side of the modem board 2 to disconnect the board from the system board.
Removing the Modem Board Screws
Maintenance and Service Guide 5–23
Removal and Replacement Procedures
5. Turn the modem board upside down 1.
6. Disconnect the modem cable 2 from the modem.
Disconnecting the Modem Board Cable
7. Remove the modem board.
Reverse the above procedure to install the modem board.
5.12 Mini PCI Communications Board
Spare Part Number Information
802.11a/b/g LAN NIC
802.11b/g LAN NIC
802.11b W500 modem board (for use in Japan)
802.11b wireless LAN (MOW)
802.11b wireless LAN (ROW)
802.11b/g wireless modem (MOW)
802.11b/g wireless modem (ROW)
325525-001
325526-001
339742-291
345641-001
345640-001
368247-001
368248-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Release the keyboard (refer to Section 5.9).
5–24 Maintenance and Service Guide
Removal and Replacement Procedures
✎
Some computer models have two Torx7 with pin security screws
(M2.0×4.0) securing the Mini PCI communications board to the computer. A T7 pin bit screw driver is required to remove the
Mini PCI communications board on these computer models.
3. Remove the two T8M2.0×4.0 screws 1 that secure the Mini
PCI communications board shield to the notebook.
4. Lift up on the left side of the shield 2 and slide it to the left 3 to remove it.
✎
The Mini PCI communications board shield is included in the
Miscellaneous Plastics Kit, spare part number 345066-001.
Removing the Mini PCI Communications Board Shield
Maintenance and Service Guide 5–25
Removal and Replacement Procedures
5. Disconnect the two antenna cables 1 from the board.
Make note of which cable connects to which terminal.
6. Spread the retaining tabs 2 that secure the Mini PCI communications board to the socket. The free end of the board rises.
7. Pull the board away from the socket at a 45-degree angle 3.
5–26
Removing the Mini PCI Communications Board
8. Remove the Mini PCI communications board.
Reverse the above procedure to install the Mini PCI communications board.
Maintenance and Service Guide
Removal and Replacement Procedures
5.13 Heat Sink
Spare Part Number Information
Heat sink (includes grease) 345067-001
1. Prepare the notebook for disassembly (refer to
2. Release the keyboard (refer to Section 5.9
).
3. Remove the five T8M2.0×4.0 screws 1 that secure the heat sink to the notebook.
4. Lift the front edge of the heat sink 2 to unseat the adhesive grip of the thermal grease on the processor.
5. Swing the heat sink in a counterclockwise motion 3 until the back of the heat sink 4 clears the notebook.
Removing the Heat Sink
6. Remove the heat sink.
Maintenance and Service Guide 5–27
Removal and Replacement Procedures
✎
Carefully clean any thermal grease residue from the heat sink 1 and processor surfaces 2 each time you remove the heat sink.
Apply new thermal grease to both surfaces.
Removing the Thermal Grease From the Heat Sink and Processor
Reverse the above procedure to install the heat sink.
5–28 Maintenance and Service Guide
Removal and Replacement Procedures
5.14 Processor
Spare Part Number Information
Processors (include grease)
Intel Pentium M (Banias) processor, 1.7 GHz
Intel Pentium M (Banias) processor, 1.6 GHz
Intel Pentium M (Banias) processor, 1.5 GHz
Intel Pentium M (Banias) processor, 1.4 GHz
Intel Pentium M (Dothan) processor, 1.5 GHz
Intel Pentium M (Dothan) processor, 1.6 GHz
Intel Pentium M (Dothan) processor, 1.7 GHz
Intel Pentium M (Dothan) processor, 1.8 GHz
Intel Pentium M (Dothan) processor, 2.0 GHz
340165-001
319777-001
319776-001
319775-001
359636-001
356596-001
356597-001
345857-001
353395-001
1. Prepare the notebook for disassembly (refer to
2. Release the keyboard (refer to Section 5.9
).
3. Remove the heat sink (refer to
).
Maintenance and Service Guide 5–29
Removal and Replacement Procedures
4. Use a flat-bladed screwdriver to turn the processor locking screw one-quarter turn counterclockwise 1.
5. Remove the processor from the system board socket 2.
✎
Note that the gold triangle 3 on the processor should be aligned in the front left corner when you install the processor.
5–30
Removing the Processor
Reverse the above procedure to install the processor.
Maintenance and Service Guide
Removal and Replacement Procedures
5.15 LED Switch Cover
LED switch cover
Spare Part Number Information
345063-001
1. Prepare the notebook for disassembly (refer to
2. Turn the notebook upside down with the rear facing you.
3. Remove the T8M2.0×6.0 screw that secures the LED switch cover to the notebook.
Removing the LED Switch Cover Screw
Maintenance and Service Guide 5–31
Removal and Replacement Procedures
4. Turn the notebook right-side up with the front facing you.
5. Open the notebook.
6. Lift the left 1 and right 2 sides of the LED switch cover to disengage the cover from the notebook.
7. Remove the LED switch cover.
5–32
Removing the LED Switch Cover
Reverse the above procedure to install the LED switch cover.
Maintenance and Service Guide
Removal and Replacement Procedures
5.16 RTC Battery
✎
The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 345066-001.
1. Prepare the notebook for disassembly (refer to
2. Remove the LED switch cover (refer to
).
3. Disconnect the RTC battery cable 1 from the system board.
4. Slide the RTC battery out of the clips in the top cover 2 and remove the battery.
Removing the RTC Battery
Reverse the above procedure to install the RTC battery.
Maintenance and Service Guide 5–33
Removal and Replacement Procedures
5.17 Security Module (TPM)
Spare Part Number Information
Security Module (TPM) 345856-001
1. Prepare the notebook for disassembly (refer to
2. Remove the LED switch cover (refer to
).
3. Remove the PM3.5×3.0 screw 1 that secures the security card to the system board.
4. Lift the security module straight up 2 to disconnect it from the system board.
5–34
Removing the TPM Security Module
Reverse the above procedure to install the security card.
Maintenance and Service Guide
Removal and Replacement Procedures
5.18 Display Assembly
Spare Part Number Information
15.0-inch, UXGA, TFT
15.0-inch, SXGA+, TFT
15.0-inch, XGA, TFT
345060-001
345059-001
345058-001
1. Prepare the notebook for disassembly (refer to
2. Remove the keyboard (refer to Section 5.9
3. Disconnect the wireless antenna cables from the Mini PCI
wireless communications board (refer to Section 5.12
4. Remove the LED switch cover (refer to
).
5. Disconnect the display cable 1 from the system board.
6. Remove the wireless antenna cables from the opening 2 and the clips 3 in the top cover.
Disconnecting the Display Cables
Maintenance and Service Guide 5–35
Removal and Replacement Procedures
7. Position the notebook with the rear facing toward you.
8. Remove the two T8M2.0×6.0 screws 1 that secure the display hinge covers to the notebook.
9. Remove the two T8M2.0×6.0 screws 2 that secure the display assembly to the notebook.
Removing the Display Screws
5–36 Maintenance and Service Guide
Removal and Replacement Procedures
10. Lift the display assembly straight up 1 to remove it from the notebook.
11. If necessary, remove the display hinge covers 2 from the display assembly.
✎
The display hinge covers are included in the Miscellaneous
Plastics Kit, spare part number 345066-001.
Removing the Display Assembly
Reverse the above procedure to install the display assembly.
Maintenance and Service Guide 5–37
Removal and Replacement Procedures
5.19 Top Cover
Spare Part Number Information
Top cover (includes TouchPad and speaker) 345061-001
1. Prepare the notebook for disassembly (refer to
2. Remove the keyboard (refer to Section 5.9
3. Remove the LED switch cover (refer to
).
4. Remove the display assembly (refer to
).
5. Turn the notebook upside down with the front facing you.
6. Remove the 17 T8M2.0×6.0 screws that secure the top cover to the notebook.
5–38
Removing the Top Cover Screws
Maintenance and Service Guide
Removal and Replacement Procedures
7. Turn the notebook right-side up with the front facing you.
8. Remove the TM2.0×4.0 screw 1 near the fan that secures the top cover to the notebook.
9. Lift the front edge of the top cover 2 until the speaker cable 3, TouchPad cable 4, and microphone cable 5 are accessible.
Releasing the Top Cover
Maintenance and Service Guide 5–39
Removal and Replacement Procedures
10. Disconnect the speaker 1 and microphone cables 2.
11. Release the ZIF connector 3 to which the TouchPad cable is attached and disconnect the TouchPad cable 4 from the system board.
5–40
Disconnecting the Top Cover Cables
12. Remove the top cover.
Reverse the above procedure to install the top cover.
Maintenance and Service Guide
Removal and Replacement Procedures
5.20 Speaker
✎
The speaker is included with the top cover, spare part number
345061-001.
1. Prepare the notebook for disassembly (refer to
and remove the following components:
❏
❏
❏
❏
)
2. Turn the top cover upside down with the rear facing you.
3. Remove the five T8M2.0×4.0 screws 1 and one T8M2.0×6.0 screw 2 that secure the speaker to the top cover.
4. Remove the speaker 3 from the top cover.
Removing the Speaker
Reverse the above procedure to install the speaker.
Maintenance and Service Guide 5–41
Removal and Replacement Procedures
5.21 TouchPad
✎
The TouchPad and bracket are included with the top cover, spare part number 345061-001.
1. Prepare the notebook for disassembly (refer to
and remove the following components:
❏
❏
❏
❏
❏
Keyboard (refer to Section 5.9
Speaker (refer to
)
)
2. Remove the three Torx T8M2.0×3.5 screws 1 that secure the TouchPad and bracket to the top cover.
3. Lift the left side of the bracket 2, then slide the bracket to the left.
5–42
Removing the TouchPad Bracket
Maintenance and Service Guide
Removal and Replacement Procedures
4. Remove the bracket.
5. Remove the TouchPad 1 from the top cover.
6. Release the ZIF connector 2 to which the TouchPad cable is attached and disconnect the cable 3.
Removing the TouchPad
Reverse the above procedure to install the TouchPad and bracket.
Maintenance and Service Guide 5–43
Removal and Replacement Procedures
5.22 Fan Assembly
Spare Part Number Information
Fan assembly 345065-001
1. Prepare the notebook for disassembly (refer to
and remove the following components:
❏
❏
❏
❏
❏
)
5–44 Maintenance and Service Guide
Removal and Replacement Procedures
2. Disconnect the fan cable 1.
3. Remove the T8M2.0×4.0 screw 2 that secures the fan assembly to the notebook.
4. Remove the fan assembly 3 from the notebook.
5. Remove the three PM1.5×4.0 screws 4 that secure the fan to the fan housing.
6. Remove the fan 5.
Removing the Fan
Reverse the above procedure to install the fan.
Maintenance and Service Guide 5–45
Removal and Replacement Procedures
5.23 System Board
Spare Part Number Information
System board with 128 MB of video memory
System board with 64 MB of video memory
✎
Both system boards include thermal grease.
349206-001
345064-001
✎
When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board:
■
■
■
■
■
■
■
Memory expansion boards (refer to Section 5.10
Modem board (refer to
)
Mini PCI communications board (refer to Section 5.12
Heat sink (refer to Section 5.13
Processor (refer to
)
Real time clock battery (refer to Section 5.16
)
Security card (refer to Section 5.17
1. Prepare the notebook for disassembly (refer to
and remove the following components:
❏
❏
❏
❏
❏
Keyboard (refer to Section 5.9
)
5–46 Maintenance and Service Guide
Removal and Replacement Procedures
2. Remove the four T8M2.0×4.0 screws that secure the system board to the notebook.
Removing the System Board Screws
Maintenance and Service Guide 5–47
Removal and Replacement Procedures
3. Flex and hold the front right corner of the base enclosure out 1 to allow the system board to clear the base enclosure.
4. Lift the front edge of the system board 2 until the board clears the base enclosure.
5. Slide the system board toward you 3 to remove it from the notebook.
Removing the System Board
5–48 Maintenance and Service Guide
Removal and Replacement Procedures
6. If necessary, disconnect the modem cable from the system board and remove the cable.
✎
The modem cable is included in the Miscellaneous Cables Kit, spare part number 345056-001.
Removing the Modem Cable
Reverse the above procedure to install the modem cable and system board.
Maintenance and Service Guide 5–49
6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
Notebook
Dimensions
Height
Width
Depth
4.1 cm
32.6 cm
27.5 cm
1.61 in
12.83 in
10.83 in
Weight (with main battery pack and MultiBay weight saver)
2.95 kg 6.50 lb
Stand-alone power requirements
Nominal operating voltage (Li-Ion)
Maximum operating power
Peak operating power
14.4 VDC
60.0 W
65.0 W
Temperature
Operating (not writing optical drive)
Nonoperating
10°C to 35°C 50°F to 95°F
-20°C to 60°C -4°F to 140°F
Relative humidity (noncondensing)
Operating
Nonoperating
10% to 90%
5% to 90%, 38.7°C (101.6°F) maximum wet bulb temperature
Maintenance and Service Guide 6–1
Specifications
Altitude (unpressurized)
Table 6-1
Notebook (Continued)
Operating (14.7 to
10.1 psia)
Nonoperating (14.7 to
4.4 psia)
Shock
0 to 3,048 m
0 to 9,144 m
0 to 10,000 ft
0 to 30,000 ft
Operating
Nonoperating
40 g, 2 ms, half-sine
240 g, 2 ms, half-sine
✎
Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures.
6–2 Maintenance and Service Guide
Specifications
Dimensions
Height
Width
Diagonal
Number of colors
Contrast ratio
Brightness
Pixel resolution
Pitch
Format
Configuration
Backlight
Character display
Total power consumption
Viewing angle
Table 6-2
15.0-inch, UXGA, TFT Display
29.9 cm
22.8 cm
38.1 cm
Up to 16.8 million
250:1
140 nits typical
0.191 × 0.191 mm
1680 × 1200
RGB vertical stripe
Edge lit
80 × 25
6.5 W
11.8 in
9.0 in
15.0 in
+/- 85° horizontal, +15/-35° vertical typical
Maintenance and Service Guide 6–3
Specifications
Dimensions
Height
Width
Diagonal
Number of colors
Contrast ratio
Brightness
Pixel resolution
Pitch
Format
Configuration
Backlight
Character display
Total power consumption
Viewing angle
Table 6-3
15.1-inch, SXGA+, TFT Display
29.9 cm
22.8 cm
38.1 cm
Up to 16.8 million
150:1
150 nits typical
0.218 × 0.218 mm
1400 × 1050
RGB vertical stripe
Edge lit
80 × 25
5.75 W
11.8 in
9.0 in
15.0 in
+/- 35° horizontal, +15/-35° vertical typical
6–4 Maintenance and Service Guide
Specifications
Dimensions
Height
Width
Diagonal
Number of colors
Contrast ratio
Brightness
Pixel resolution
Pitch
Format
Configuration
Backlight
Character display
Total power consumption
Viewing angle
Table 6-4
15.0-inch, XGA, TFT Display
29.9 cm
22.8 cm
38.1 cm
Up to 16.8 million
150:1
150 nits typical
0.264 × 0.264 mm
1280 × 800
RGB vertical stripe
Edge lit
80 × 25
5.75 W
11.8 in
9.0 in
15.0 in
+/- 35° horizontal, +15/-35° vertical typical
Maintenance and Service Guide 6–5
Specifications
Table 6-5
Hard Drives
User capacity per drive
1
Dimensions
Height
Width
Weight
Interface type
Transfer rate
Synchronous (maximum)
Security
80-GB
80 GB
9.5 mm
70 mm
99 g
ATA-5
60-GB
60 GB
9.5 mm
70 mm
99 g
ATA-5
40-GB
40 GB
9.5 mm
70 mm
99 g
ATA-5
100 MB/s
ATA security
100 MB/s
ATA security
100 MB/s
ATA security
Seek times (typical read, including setting)
Single track
Average
Maximum
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
156,280,320 117,210,240 78,140,160 Logical blocks
2
Disk rotational speed 5400 rpm 5400 rpm 5400 rpm
Operating temperature 5°C to 55°C
(41°F to
131°F)
5°C to 55°C
(41°F to
131°F)
5°C to 55°C
(41°F to
131°F)
1
1 GB = 1,073,741,824 bytes.
2
Actual drive specifications may differ slightly.
Certain restrictions and exclusions apply. Consult the HP Customer Support
Center for details.
6–6 Maintenance and Service Guide
Specifications
Table 6-6
External AC Adapter
Weight
AC adapter
Power cord
Power supply
Operating voltage
Operating current
Operating frequency range
Maximum transient
0.29 kg
0.13 kg
90 to 264 VAC RMS
1.6 A RMS
47 to 63 Hz AC
4/50 kV
0.65 lb
0.29 lb
Table 6-7
6-cell, Li-Ion Battery Pack
Dimensions
Height
Width
Depth
Weight
Energy
Voltage
Amp-hour capacity
Watt-hour capacity
Temperature
Operating
Nonoperating
Recharge time
System in Standby mode
System on (depending on system power consumption)
2.3 cm
6.3 cm
20.7 cm
0.39 kg
11.1 V
3.96 Ah
40 Wh
5°C to 45°C
-20°C to 60°C
2 to 3 hours
2 to 5 hours
0.90 in
2.48 in
8.15 in
0.86 lb
41°F to 113°F
-4°F to 140°F
Maintenance and Service Guide 6–7
Specifications
Table 6-8
24X Max DVD+RW/R and CD-RW Combo Drive
Applicable disc DVD-5, DVD-9, DVD-10
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Bridge
1.5 cm 0.59 in Center hole diameter
Disc diameter
Standard disc
Mini disc
Disc thickness
Track pitch
Access time
Random
Full stroke
Audio output level
Cache buffer
Data transfer rate
CD-R (24X)
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
Multiword DMA mode 2
Startup time
Stop time
12 cm
8 cm
1.2 mm
0.74 µm
< 150 ms
< 225 ms
Line-out, 0.7 Vrms
128 KB/s
4.72 in
3.15 in
0.047 in
3,600 KB/s (150 KB/s at 1X CD rate)
1,500 KB/s (150 KB/s at 1X CD rate)
3,600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD rate)
16.6 MB/s
< 15 seconds
< 6 seconds
6–8 Maintenance and Service Guide
Specifications
Applicable disc
Table 6-9
24X Max DVD/CD-RW Combo Drive
DVD-5, DVD-9, DVD-10
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Bridge
1.5 cm 0.59 in Center hole diameter
Disc diameter
Standard disc
Mini disc
Disc thickness
Track pitch
Access time
Random
Full stroke
Audio output level
Cache buffer
Data transfer rate
CD-R (24X)
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
Multiword DMA mode 2
Startup time
Stop time
12 cm
8 cm
1.2 mm
0.74 µm
< 150 ms
< 225 ms
Line-out, 0.7 Vrms
128 KB/s
4.72 in
3.15 in
0.047 in
3,600 KB/s (150 KB/s at 1X CD rate)
1,500 KB/s (150 KB/s at 1X CD rate)
3,600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD rate)
16.6 MB/s
< 15 seconds
< 6 seconds
Maintenance and Service Guide 6–9
Specifications
Applicable disc
Center hole diameter
Disc diameter
Standard disc
Mini disc
Disc thickness
Track pitch
Access time
Random DVD media
Full stroke DVD media
Random CD media
Full stroke CD media
Audio output level
Cache buffer
Data transfer rate
Max 24X CD
Max 8X DVD
Table 6-10
8X DVD-ROM Drive
DVD-5, DVD-9, DVD-10
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Bridge
1.5 cm 0.59 in
12 cm
8 cm
1.2 mm
0.74 µm
< 150 ms
< 225 ms
< 110 ms
< 200 ms
Line-out, 0.7 Vrms
512 KB/s
4.72 in
3.15 in
0.047 in
Multiword DMA mode 2
Startup time
Stop time
3,600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD rate)
16.6 MB/s
< 10 seconds
< 3 seconds
6–10 Maintenance and Service Guide
Specifications
Applicable disc
Center hole diameter
Disc diameter
Standard disc
Mini disc
Disc thickness
Track pitch
Access time
Random
Full stroke
Audio output level
Cache buffer
Data transfer rate
Sustained (16X)
Variable
Multiword DMA mode 2
Startup time
Stop time
Table 6-11
24X CD-ROM Drive
DVD-5, DVD-9, DVD-10
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Bridge
1.5 cm 0.59 in
12 cm
8 cm
1.2 mm
1.6 µm
< 150 ms
< 300 ms
Line-out, 0.7 Vrms
128 KB/s
4.72 in
3.15 in
0.047 in
2,400 KB/s
1,500 to 3,600 KB/s (10X to 24X)
16.6 MB/s
< 8 seconds
< 4 seconds
Maintenance and Service Guide 6–11
Specifications
Table 6-12
System DMA
Hardware
DMA
DMA0
System
Function
Available for audio
DMA1* Entertainment audio
(default; alternate = DMA0, DMA3, none)
Diskette drive DMA2*
DMA3 ECP parallel port LPT1
(default; alternate = DMA0, none)
DMA controller cascading (not available) DMA4
DMA5*
DMA6
Available for PC Card
Not assigned
DMA7 Not assigned
*PC Card controller can use DMA 1, 2, or 5.
6–12 Maintenance and Service Guide
Specifications
Hardware
IRQ
IRQ0
IRQ9
IRQ10
IRQ11
IRQ12
IRQ13
IRQ14
IRQ1
IRQ2
IRQ3
IRQ4
IRQ5
IRQ6
IRQ7
IRQ8
System
Function
System timer
Table 6-13
System Interrupts
Keyboard controller
Cascaded
COM2
COM1
Audio (default)*
Diskette drive
Parallel port
RTC
Assigned by operating system
Assigned by operating system
Assigned by operating system
Internal point stick or external mouse
Infrared
Primary IDE interface
IRQ15 Secondary IDE interface
✎
PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10,
IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,
IRQ10, or none.
Maintenance and Service Guide 6–13
Specifications
I/O Address
(hex)
000 - 00F
010 - 01F
020 - 021
022 - 024
025 - 03F
02E - 02F
040 - 05F
044 - 05F
060
061
062 - 063
064
065 - 06F
070 - 071
072 - 07F
080 - 08F
090 - 091
092
093 - 09F
0A0 - 0A1
Table 6-14
System I/O Addresses
System Function
(shipping configuration)
DMA controller 1
Unused
Interrupt controller 1
Opti chipset configuration registers
Unused
87334 “Super I/O” configuration for CPU
Counter/timer registers
Unused
Keyboard controller
Port B
Unused
Keyboard controller
Unused
NMI enable/RTC
Unused
DMA page registers
Unused
Port A
Unused
Interrupt controller 2
6–14 Maintenance and Service Guide
I/O Address
(hex)
Table 6-14
System I/O Addresses (Continued)
System Function
(shipping configuration)
0A2 - 0BF
0C0 - 0DF
Unused
DMA controller 2
0E0 - 0EF
0F0 - 0F1
0F2 - 0FF
100 - 16F
170 - 177
178 - 1EF
1F0 - 1F7
1F8 - 200
201
202 - 21F
220 - 22F
230 - 26D
26E - 26
278 - 27F
280 - 2AB
2A0 - 2A7
2A8 - 2E7
2E8 - 2EF
Unused
Coprocessor busy clear/reset
Unused
Unused
Secondary fixed disk controller
Unused
Primary fixed disk controller
Unused
Joystick (decoded in ESS1688)
Unused
Entertainment audio
Unused
Unused
Unused
Unused
Unused
Unused
Reserved serial port
Specifications
Maintenance and Service Guide 6–15
Specifications
I/O Address
(hex)
Table 6-14
System I/O Addresses (Continued)
System Function
(shipping configuration)
2F0 - 2F7
2F8 - 2FF
Unused
Infrared port
300 - 31F
320 - 36F
370 - 377
378 - 37F
380 - 387
388 - 38B
38C - 3AF
3B0 - 3BB
3BC - 3BF
3C0 - 3DF
3E0 - 3E1
3E2 - 3E3
3E8 - 3EF
3F0 - 3F7
3F8 - 3FF
CF8 - CFB
CFC - CFF
Unused
Unused
Secondary diskette drive controller
Parallel port (LPT1/default)
Unused
FM synthesizer—OPL3
Unused
VGA
Reserved (parallel port/no EPP support)
VGA
PC Card controller in CPU
Unused
Internal modem
“A” diskette controller
Serial port (COM1/default)
PCI configuration index register (PCIDIVO-1)
PCI configuration data register (PCIDIVO-1)
6–16 Maintenance and Service Guide
A
Connector Pin Assignments
Table A-1
RJ-45 Network Interface
3
4
Pin
1
2
Signal
Transmit +
Transmit –
Receive +
Unused
7
8
Pin
5
6
Signal
Unused
Receive –
Unused
Unused
Maintenance and Service Guide A–1
Connector Pin Assignments
Table A-2
RJ-11 Modem
Pin
1
2
3
Signal
TX+ (ISDN modem)
TX- (ISDN modem)
Tip (modem)
Pin
4
5
6
Signal
Ring (modem)
RX+ (ISDN modem)
RX- (ISDN modem)
Table A-3
Universal Serial Bus
Pin
1
2
Signal
+5 VDC
Data –
A–2
Pin
3
4
Signal
Data +
Ground
Maintenance and Service Guide
Connector Pin Assignments
Pin
1
2
Signal
Ground (Y)
Ground (C)
Table A-4
S-Video
2
4 3
1
Pin
3
4
Signal
Y-Luminance (Intensity)
C-Chrominance (Color)
Table A-5
External Monitor
6
7
4
5
8
2
3
Pin
1
Signal
Red analog
Green analog
Blue analog
Not connected
Ground
Ground analog
Ground analog
Ground analog
Maintenance and Service Guide
12
13
14
15
Pin
9
10
11
Signal
+5 VDC
Ground
Monitor detect
DDC 2B data
Horizontal sync
Vertical sync
DDC 2B clock
A–3
Connector Pin Assignments
Table A-6
Audio Line-Out
2
3
Pin
1
Signal
Ground
Left audio out
Right audio out
Table A-7
Microphone
Pin
1
Signal
Audio in
Pin
2
Signal
Ground
A–4 Maintenance and Service Guide
Table A-8
Parallel
Connector Pin Assignments
11
12
13
7
8
9
10
5
6
3
4
Pin
1
2
Signal
Strobe
Data bit 0
Data bit 1
Data bit 2
Data bit 3
Data bit 4
Data bit 5
Data bit 6
Data bit 7
Acknowledge
Busy
Paper end
Select
20
21
22
23
24
25
16
17
18
19
Pin
14
15
Signal
Auto linefeed
Error
Initialize paper
Select in
Ground
Ground
Ground
+5VS
PTF
EXTFDD_VCC (+5V)
Ground
Ground
Maintenance and Service Guide A–5
Connector Pin Assignments
Table A-9
Serial
3
4
5
Pin
1
2
Signal
Carrier detect
Receive data
Transmit data
Data terminal ready
Ground
8
9
Pin
6
7
Signal
Data set ready
Ready to send
Clear to send
Ring indicator
A–6 Maintenance and Service Guide
B
Power Cord Requirements
The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 V AC.
The power cord included with the notebook meets the requirements for use in the country where the equipment is purchased.
Power cords for use in other countries must meet the requirements of the country where the notebook is used. For more information on power cord requirements, contact an HP authorized reseller or service provider.
Maintenance and Service Guide B–1
Power Cord Requirements
General Requirements
The requirements listed below are applicable to all countries:
■ The length of the power cord must be at least 1.5 m (5.00 ft) and a maximum of 2.0 m (6.50 ft).
■ All power cords must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord will be used.
■ The power cord must have a minimum current capacity of
10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country’s power system.
■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the notebook.
B–2 Maintenance and Service Guide
Power Cord Requirements
Country-Specific Requirements
Country
Australia
Austria
Belgium
Canada
Denmark
Finland
France
Germany
Italy
Japan
The Netherlands
Norway
Sweden
Switzerland
3-Conductor Power Cord Requirements
Accredited Agency
EANSW
OVE
1
1
Applicable Note
Number
CEBC
CSA
DEMKO
FIMKO
UTE
VDE
IMQ
METI
KEMA
NEMKO
SEMKO
SEV
1
3
1
1
1
1
1
2
1
1
1
1
Maintenance and Service Guide B–3
Power Cord Requirements
3-Conductor Power Cord Requirements (Continued)
Country
United Kingdom
United States
Accredited Agency
BSI
UL
1
2
Applicable Note
Number
Notes
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm
2 conductor size. Power cord fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law.
The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm
2 conductor size. The wall plug must be a two-pole grounding type with a
Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
B–4 Maintenance and Service Guide
C
Screw Listing
This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 345057-001.
Maintenance and Service Guide C–1
Screw Listing
Table C-1
Torx T5M2.5×4.0 Screw mm
Color Qty.
Length Thread
Silver 2 4.0 mm 2.5 mm
Where used:
1
Two screws that secure the hard drive to the hard drive frame
)
Head
Width
5.0 mm
Table C-2
Phillips PM3.0×3.5 Screw mm
Color Qty.
Length Thread
Silver 2 3.5 mm 3.0 mm
Where used:
2 Two screws that secure the hard drive to the hard drive frame
)
Head
Width
4.5 mm
Table C-3
M2.0×10.0 Alignment Pin mm
Color Qty.
Length Thread
Silver 2 10.0 mm 2.0 mm
Where used:
3
Two alignment pins that secure the hard drive to the hard drive frame
)
Head
Width
4.0 mm
C–2 Maintenance and Service Guide
Screw Listing
Torx T5M2.5×4.0 Screw, Phillips PM3.0×3.5 Screw, and
M2.0×10.0 Alignment Pin Locations
Maintenance and Service Guide C–3
Screw Listing
Table C-4
Torx T8M2.0×6.0 Screw mm
Color Qty.
Length Thread
Black 27 6.0 mm 2.0 mm
Where used:
1
One screw that secures the hard drive cover to the notebook
)
2
One screw that secures the Bluetooth cover to the notebook
)
3
One screw that secures the optical drive to the notebook
)
4
One screw that secures the keyboard to the notebook
)
5
One screw that secures the LED switch cover to the notebook
6
Four screws that secure the display assembly and hinge covers to the
notebook (documented in Section 5.18
)
Head
Width
5.0 mm
C–4
Torx T8M2.0×6.0 Screw Locations
Maintenance and Service Guide
Screw Listing
Table C-4
Torx T8M2.0×6.0 Screw (Continued) mm
Color Qty.
Length Thread
Black 27 6.0 mm 2.0 mm
Where used:
Seventeen screws that secure the top cover to the notebook
(documented in
Head
Width
5.0 mm
Torx T8M2.0×6.0 Screw Locations
Maintenance and Service Guide C–5
Screw Listing
Table C-4
Torx T8M2.0×6.0 Screw (Continued) mm
Color Qty.
Length Thread
Black 27 6.0 mm 2.0 mm
Where used:
One screw that secures the speaker to the top cover
(documented in
Head
Width
5.0 mm
C–6
Torx T8M2.0×6.0 Screw Location
Maintenance and Service Guide
Screw Listing
Table C-5
Phillips PM1.5×3.0 Screw mm
Color Qty.
Length Thread
Black 3 3.0 mm 1.5 mm
Where used:
Two screws that secure the Bluetooth board to the Bluetooth cover
(documented in
)
Head
Width
3.0 mm
Phillips PM1.5×3.0 Screw Locations
Maintenance and Service Guide C–7
Screw Listing
Table C-6
Phillips PM3.5×3.0 Screw mm
Color Qty.
Length Thread
Black 3 3.0 mm 1.5 mm
Where used:
One screw that secures the security card to the system board
(documented in
Head
Width
3.5 mm
C–8
Phillips PM3.5×3.0 Screw Location
Maintenance and Service Guide
Screw Listing
Table C-7
Torx T8M2.0×4.0 Screw mm
Color Qty.
Length Thread
Pewter 20 4.0 mm 2.0 mm
Head
Width
5.0 mm
Where used:
1
Two screws that secure the modem board to the system board
)
2
Two screws that secure the Mini PCI communications board and shield to
the system board (documented in Section 5.12
)
3
Five screws that secure the heat sink to the system board
)
4
One screw that secures the top cover to the notebook
)
Torx T8M2.0×4.0 Screw Locations
Maintenance and Service Guide C–9
Screw Listing
Table C-7
Torx T8M2.0×4.0 Screw (Continued) mm
Color Qty.
Length Thread
Pewter 20 4.0 mm 2.0 mm
Where used:
Five screws that secure the speaker to the top cover
(documented in
Head
Width
5.0 mm
C–10
Torx T8M2.0×4.0 Screw Locations
Maintenance and Service Guide
Screw Listing
Table C-7
Torx T8M2.0×4.0 Screw (Continued) mm
Color Qty.
Length Thread
Pewter 20 4.0 mm 2.0 mm
Where used:
One screw that secures the fan assembly to the notebook
(documented in
Head
Width
5.0 mm
Torx T8M2.0×4.0 Screw Location
Maintenance and Service Guide C–11
Screw Listing
Table C-7
Torx T8M2.0×4.0 Screw (Continued) mm
Color Qty.
Length Thread
Pewter 20 4.0 mm 2.0 mm
Where used:
Four screws that secure the system board to the notebook
(documented in
Head
Width
5.0 mm
C–12
Torx T8M2.0×4.0 Screw Locations
Maintenance and Service Guide
Screw Listing
Table C-8
Torx T8M2.0×3.5 Screw mm
Color Qty.
Length Thread
Silver 3 3.5 mm 2.0 mm
Where used:
Three screws that secure the TouchPad and bracket to the top cover
(documented in
Head
Width
5.0 mm
Torx T8M2.0×3.5 Screw Locations
Maintenance and Service Guide C–13
Screw Listing
Table C-9
Phillips PM1.5×4.0 Screw mm
Color Qty.
Length Thread
Black 3 4.0 mm 1.5 mm
Where used:
Three screws that secure the fan to the fan housing
(documented in
Head
Width
3.0 mm
C–14
Phillips PM1.5×4.0 Screw Locations
Maintenance and Service Guide
Index
1394 connector
A
AC adapter spare part number
,
specifications
application key
audio line-out jack location
pin assignments
audio troubleshooting
B
base enclosure, spare part number
battery bay
battery bezel removal
battery light
battery pack release latch
removal
spare part number
specifications
Bluetooth board removal
spare part number
Bluetooth cable illustrated
removal
Bluetooth compartment
Bluetooth cover removal
bottom components
C
cables, service considerations
caps lock key
caps lock light
carrying case, spare part numbers
CD-ROM Drive illustrated
spare part number
,
specifications
components bottom
front
keyboard
left-side
rear
right-side
top
Maintenance and Service Guide Index–1
Index
Computer Setup
Advanced Menu
File Menu
overview
Security Menu
connector pin assignments audio line-out jack
external monitor connector
microphone jack
modem jack
monitor connector
network jack
parallel connector
RJ-11 telephone jack
RJ-45 network jack
serial connector
S-Video connector
Universal Serial Bus (USB) connector
connectors, service considerations
cursor control keys
D
design overview
diagnostics configuration information
test information
Diagnostics for Windows
disassembly sequence chart
diskette drive
OS loading problems
spare part number
,
display assembly illustrated
removal
spare part numbers
specifications
display lid switch
display release latch
DMA specifications
docking connector
drive light
drives, preventing damage
DVD+RW/R and CD-RW
Combo Drive illustrated
spare part number
,
specifications
DVD/CD-RW Combo Drive illustrated
spare part number
,
specifications
DVD-ROM Drive illustrated
spare part number
,
specifications
Index–2 Maintenance and Service Guide
Index
E
electrostatic discharge
,
external monitor connector location
pin assignments
F
f1 through f12 function keys
fan assembly illustrated
removal
spare part number
features
feet, locations
fn key
front components
G
grounding equipment and methods
H
hard drive connector
cover latch
disassembly
illustrated
location
OS loading problems
removal
spare part numbers
,
specifications
hard drive cover removal
heat sink removal
spare part number
,
hinge cover removal
I
I/O address specifications
infrared port
integrated smart card removal
spare part number
,
internal keypad
interrupt specifications
K
keyboard components
illustrated
removal
spare part numbers
troubleshooting
L
LED switch cover illustrated
removal
spare part number
,
left-side components
light
Maintenance and Service Guide Index–3
Index
Index–4
M
mass storage devices, spare part numbers
memory expansion board illustrated
removal
spare part numbers
,
microphone
microphone jack location
pin assignments
Mini PCI communications board illustrated
removal
shield removal
spare part numbers
,
Miscellaneous Cables Kit components
spare part number
Miscellaneous Plastics Kit components
spare part number
models
modem board illustrated
removal
spare part number
modem cable illustrated
removal
modem jack location
pin assignments
modem, troubleshooting
monitor connector location
pin assignments
MultiBay
MultiBay devices illustrated
removal
spare part numbers
mute button
N
network jack, pin assignments
network, troubleshooting
nonfunctioning device, troubleshooting
notebook feet, locations
notebook specifications
num lock key
num lock light
O
operating system loading, troubleshooting
optical drive location
removal
spare part numbers
Maintenance and Service Guide
Index
P
packing precautions
parallel connector location
pin assignments
password, clearing
PC Card eject buttons
PC Card slots
plastic parts
pointing device, troubleshooting
pointing stick
pointing stick buttons
port replicator spare part numbers
troubleshooting
power button
power connector
power cord, spare part numbers
power management features
power, troubleshooting
power/Standby light
processor illustrated
removal
spare part numbers
,
Q
Quick Launch buttons
R
real time clock battery illustrated
removal
Maintenance and Service Guide rear components
release latch
removal preliminaries
procedures
replacement preliminaries
procedures
right-side components
RJ-11 telephone jack location
pin assignments
RJ-45 network jack location
pin assignments
S
Screw Kit contents
spare part number
scroll lock light
Secure Digital (SD) slot
security cable slot
security card, illustrated
security module removal
spare part number
,
serial connector location
pin assignments
serial number
service considerations
Index–5
Index smart card removal
spare part number
speaker, removal
specifications
AC adapter
battery pack
CD-ROM Drive
display
DMA
DVD+RW/R and CD-RW
Combo Drive
DVD/CD-RW Combo
Drive
DVD-ROM Drive
hard drive
I/O addresses
interrupts
notebook
static shielding materials
stereo speakers
S-Video connector location
pin assignments
system board illustrated
removal
spare part numbers
,
T
tools required
top components
top cover illustrated
removal
spare part number
,
TouchPad buttons
location
removal
TPM removal
spare part number
,
transporting precautions
troubleshooting audio
Computer Setup
Diagnostics for Windows
flowcharts
keyboard
modem
network
nonfunctioning device
operating system loading
overview
pointing device
port replicator
power
video
Index–6 Maintenance and Service Guide
U
Universal Serial Bus (USB) connector location
pin assignments
V
vent
video troubleshooting
volume control buttons
W
Windows logo key, location
wireless LAN, spare part numbers
wireless on/off light
Index
Maintenance and Service Guide Index–7
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