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Maintenance and Service

Guide

HP Compaq nc8000 Business Notebook

HP Compaq nw8000 Mobile Workstation

Document Part Number: 333954-005

October 2006

This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly procedures.

© Copyright 2003, 2004, 2006 Hewlett-Packard Development Company,

L.P.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. Intel and Pentium are trademarks or registered trademarks of

Intel Corporation or its subsidiaries in the United States and other countries. SD Logo is a trademark of its proprietor. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Compaq nc8000 Business Notebook

HP Compaq nw8000 Mobile Workstation

Fifth Edition: October 2006

First Edition: September 2003

Document Part Number: 333954-005

Contents

1 Product Description

1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–13

1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–16

1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–17

1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–18

1.6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–31

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–2

2.2 Using Diagnostics for Windows . . . . . . . . . . . . . . . . 2–7

2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–10

Maintenance and Service Guide iii

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics Kit Components . . . . . . . . . . 3–9

3.4 Miscellaneous Cable Kit Components . . . . . . . . . . 3–10

3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–11

3.6 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

3.7 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–14

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

iv Maintenance and Service Guide

Contents

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5

5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.5 MultiBay Device . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12

5.6 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13

5.7 Integrated Smart Card . . . . . . . . . . . . . . . . . . . . . . . 5–15

5.8 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17

5.9 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

5.10 Memory Expansion Board . . . . . . . . . . . . . . . . . . 5–22

5.11 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23

5.12 Mini PCI Communications Board. . . . . . . . . . . . . 5–24

5.13 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27

5.14 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29

5.15 LED Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . 5–31

5.16 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33

5.17 Security Module (TPM) . . . . . . . . . . . . . . . . . . . . 5–34

5.18 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–35

5.19 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–38

5.20 Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41

5.21 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42

5.22 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44

5.23 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–46

Maintenance and Service Guide v

Contents

6 Specifications

A Connector Pin Assignments

B Power Cord Requirements

C Screw Listing

Index

vi Maintenance and Service Guide

1

Product Description

The HP Compaq nc8000 Business Notebook and HP Compaq nw8000 Mobile Workstation offer advanced modularity, an

Intel® Pentium® M processor with 64-bit architecture, an ATI

MOBILITY RADEON 9600 Pro graphics controller with 128 or

64 MB of discrete video memory, and extensive multimedia support.

HP Compaq nc8000 Business Notebook and

HP Compaq nw8000 Mobile Workstation

Maintenance and Service Guide 1–1

Product Description

1.1 Models

Notebook model information is shown in Tables 1-1 through 1-3.

Configuration code LY2Z applies to all models of the

HP Compaq nc8000 Business Notebook. Configuration code

MDBZ applies to all models of the HP Compaq nw8000 Mobile

Workstation.

Table 1-1

HP Compaq nc8000 Business Notebook and HP Compaq nw8000 Mobile Workstation

Model Naming Conventions

2

3

Cnc

Key

1

1

Key

P 170 U5 80 Y

2 3

Description

Brand/Series designator

4 5 6

Gg

7

C = HP Compaq

10

8

P

9

Options

XXXXXX-XXX nc = nc8000 nw = nw8000

10

Processor type

Processor speed

4

5

6

Display type/ size/resolution

Hard drive size

Optical drive designator

P = Intel Pentium M

170 = 1.70 GHz

160 = 1.60 GHz

U = UXGA

S = SXGA+

X = XGA

80 = 80 GB

60 = 60 GB

D = DVD-ROM

Y = DVD+RW/R and

CD-RW Combo

Drive

150 = 1.50 GHz

140 = 1.40 GHz

5 = 15.X-inch

40 = 40 GB

W = DVD/CD-RW

Combo Drive

1–2 Maintenance and Service Guide

Product Description

Table 1-1

HP Compaq nc8000 Business Notebook and HP Compaq nw8000 Mobile Workstation

Model Naming Conventions (Continued)

Key

Key

7

Cnc

1

P

2

170

3

Description

Integrated communication/ wireless device

U5

4

80

5

Y

6

G = Combination modem +

GB NIC

N = None

Gg

7

10

8

P

9

XXXXXX-XXX

10

Options b = 802.11b

d = 802.11a/b/g g = 802.11a/b +

Bluetooth® i = 802.11b +

Bluetooth j = 802.11g +

Bluetooth k = 802.11a/b +

Bluetooth m = 802.11a/b/g +

Bluetooth p = Bluetooth

8

9

RAM

Operating system

10 = 1.0-GB

25 = 256-MB

51 = 512-MB

P = Microsoft® Windows® XP Professional

2 = Microsoft Windows 2000

10 SKU#

Maintenance and Service Guide 1–3

Product Description

Table 1-2

HP Compaq nc8000 Business Notebook Models

These HP Compaq nc8000 Business Notebook models feature the following:

Dual point (pointing stick and TouchPad) pointing device

128-MB discrete video memory

8-cell, lithium ion (Li-Ion) battery pack

3-year warranty on parts and labor

Cnc8000 P 170 U5 60 Y Gm 51 P

Asia Pacific

Belgium

Denmark

France

Germany

Greece

Italy

DQ617A UUF

DQ617A UUG

DQ617A ABY

DQ617A ABF

DQ617A ABD

DQ617A AB7

DQ617A ABZ

Japan

The Netherlands

Norway

Portugal

Sweden/Finland

United Kingdom

United States

DQ617A ABJ

DQ617A ABH

DQ617A ABN

DQ617A AB9

DQ617A AK8

DQ617A ABU

DQ617A ABA

Cnc8000

Germany

Italy

Japan

P 160 S5 40 D Gm 51

DQ618A ABD

DQ618A ABZ

DQ618A ABJ

P

United Kingdom

United States

DQ618A ABU

DQ618A ABA

1–4 Maintenance and Service Guide

Product Description

Table 1-2

HP Compaq nc8000 Business Notebook Models (Continued)

These HP Compaq Business Notebook nc8000 models feature the following:

Dual point (pointing stick and TouchPad) pointing device

64-MB discrete video memory

8-cell, Li-Ion battery pack

3-year warranty on parts and labor

Cnc8000 P 170 X5 60 W Gm 51 P

DH918U ABA French Canada

Cnc8000 P

Belgium

Denmark

Europe

France

Germany

Greece

Iceland

Italy

DH918U ABC United States

160 S5 40 W Gj 51 2

DJ242A UUG

DJ242A ABY

DJ242A ABB

DJ242A ABF

DJ242A ABD

DJ242A AB7

DJ242A A2M

DJ242A ABZ

The Netherlands

Norway

Portugal

Spain

Sweden/Finland

Switzerland

United Kingdom

DJ242A ABH

DJ242A ABN

DJ242A AB9

DJ242A ABE

DJ242A AK8

DJ242A UUZ

DJ242A ABU

Maintenance and Service Guide 1–5

Product Description

Table 1-2

HP Compaq nc8000 Business Notebook Models (Continued)

Cnc8000 P 160 S5 40 D Gn 51 P

Asia Pacific

Australia

Belgium

Brazil

Czech Republic

Denmark

Europe

France

French Canada

Germany

Greece

Hong Kong

Hungary

Iceland

India

Israel

Italy

Japan

Japan English

Korea

DN889A UUF

DN889A ABG

DN889A UUG

DN889A AC4

DN889A AKB

DN889A ABY

DN889A ABB

DN889A ABF

DN889A ABC

DN889A ABD

DN889A AB7

DN889A AB5

DN889A AKC

DN889A A2M

DN889A ACJ

DN889A ABT

DN889A ABZ

DN889A ABJ

DN889A ACF

DN889A AB1

Latin America

The Netherlands

Norway

People’s

Republic of China

Poland

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

DN889A ABM

DN889A ABH

DN889A ABN

DN889A AB2

DN889A AKD

DN889A AB9

DN889A ACB

DN889A ABV

DN889A AKN

DN889A ABE

DN889A AK8

DN889A UUZ

DN889A AB0

DN889A AKL

DN889A AB8

DN889A ABU

DN889A ABA

1–6 Maintenance and Service Guide

Product Description

Table 1-2

HP Compaq nc8000 Business Notebook Models (Continued)

Cnc8000 P 160 S5 40 D Gn 51 2

Asia Pacific

Australia

Belgium

Brazil

Czech Republic

Denmark

Europe

France

French Canada

Germany

Greece

Hong Kong

Hungary

Iceland

India

Israel

Italy

Japan

Japan English

Korea

P Cnc8000

Belgium

Denmark

Europe

France

Germany

Greece

Iceland

Italy

DN890A UUF

DN890A ABG

DN890A UUG

DN890A AC4

DN890A AKB

DN890A ABY

DN890A ABB

DN890A ABF

DN890A ABC

DN890A ABD

DN890A AB7

DN890A AB5

DN890A AKC

DN890A A2M

DN890A ACJ

DN890A ABT

DN890A ABZ

DN890A ABJ

DN890A ACF

DN890A AB1

Latin America

The Netherlands

Norway

People’s

Republic of China

Poland

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

160 S5 40 W Gj

DJ241A UUG

DJ241A ABY

DJ241A ABB

DJ241A ABF

DJ241A ABD

DJ241A AB7

DJ241A A2M

DJ241A ABZ

51 P

The Netherlands

Norway

Portugal

Spain

Sweden/Finland

Switzerland

United Kingdom

DN890A ABM

DN890A ABH

DN890A ABN

DN890A AB2

DN890A AKD

DN890A AB9

DN890A ACB

DN890A ABV

DN890A AKN

DN890A ABE

DN890A AK8

DN890A UUZ

DN890A AB0

DN890A AKL

DN890A AB8

DN890A ABU

DN890A ABA

DJ241A ABH

DJ241A ABN

DJ241A AB9

DJ241A ABE

DJ241A AK8

DJ241A UUZ

DJ241A ABU

Maintenance and Service Guide 1–7

Product Description

Table 1-2

HP Compaq nc8000 Business Notebook Models (Continued)

Cnc8000 RP 150 U5 60 W Gj 51 P

Europe DU250S#ABB

Cnc8000 RP 150 X5 40 D Gi 25 P

People’s Republic of China

DT818P#AB2

Cnc8000 RP 150 X5 40 D Gp

Belgium

Czech Republic

Denmark

Europe

France

Germany

Greece

Hungary

Iceland

Israel

Italy

The Netherlands

DJ244A#UUG

DJ244A#AKB

DJ244A#ABY

DJ244A#ABB

DJ244A#ABF

DJ244A#ABD

DJ244A#AB7

DJ244A#AKC

DJ244A#A2M

DJ244A#ABT

DJ244A#ABZ

DJ244A#ABH

25 2

Norway

Poland

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

Cnc8000 RP 150 X5 40 D Gp

Belgium

Czech Republic

Denmark

Europe

France

Germany

Greece

Hungary

Iceland

Israel

Italy

The Netherlands

DJ243A#UUG

DJ243A#AKB

DJ243A#ABY

DJ243A#ABB

DJ243A#ABF

DJ243A#ABD

DJ243A#AB7

DJ243A#AKC

DJ243A#A2M

DJ243A#ABT

DJ243A#ABZ

DJ243A#ABH

25 P

Norway

Poland

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

DJ244A#ABN

DJ244A#AKD

DJ244A#AB9

DJ244A#ACB

DJ244A#ABV

DJ244A#AKN

DJ244A#ABE

DJ244A#AK8

DJ244A#UUZ

DJ244A#AB8

DJ244A#ABU

DJ243A#ABN

DJ243A#AKD

DJ243A#AB9

DJ243A#ACB

DJ243A#ABV

DJ243A#AKN

DJ243A#ABE

DJ243A#AK8

DJ243A#UUZ

DJ243A#AB8

DJ243A#ABU

1–8 Maintenance and Service Guide

Product Description

Table 1-2

HP Compaq nc8000 Business Notebook Models (Continued)

Cnc8000 RP 150 X5 40 W Gi 25 P

People’s Republic of China

DT819P#AB2

Cnc8000 RP 150 X5 60 W Gb

Taiwan DT815P#AB0

Cnc8000 RP 150 Y5 40 D Gb

25

25

P

P

People’s Republic of China

DS814P#AB2

Cnc8000 RP 150 Y5 40 W Gi 51 P

People’s Republic of China

DT817P#AB2

Cnc8000 RP 150 Y5 60 W Gi 51 P

United States DH936U#ABA French Canada

Cnc8000 RP 150 Y5 60 W GN 51 H

Europe DU256S#ABB

Cnc8000 RP 150 Y5 60 W Gb

Korea

Cnc8000

Asia Pacific

Belgium

Denmark

France

Germany

Greece

Italy

Japan

P 140

DT807P#AB1

X5 40 D

DQ616A UUF

DQ616A UUG

DQ616A ABY

DQ616A ABF

DQ616A ABD

DQ616A AB7

DQ616A ABZ

DQ616A ABJ

51 P

Gi 25 P

The Netherlands

Norway

Portugal

Spain

Sweden/Finland

Switzerland

United Kingdom

United States

Cnc8000 P

French Canada

140 X5 40 D Gn 25

DH917U ABC United States

P

DH936U#ABC

DQ616A ABH

DQ616A ABN

DQ616A AB9

DQ616A ABE

DQ616A AK8

DQ616A UUZ

DQ616A ABU

DQ616A ABA

DH917U ABA

Maintenance and Service Guide 1–9

Product Description

Table 1-3

HP Compaq nw8000 Mobile Workstation Models

These HP Compaq nw8000 Mobile Workstation models feature the following:

Dual point (pointing stick and TouchPad) pointing device

128-MB discrete video memory

TPM security card

8-cell, Li-Ion battery pack

3-year warranty on parts and labor

Cnw8000 P 170 U5 60 Y Gd 10 P

Asia Pacific

Australia

Hong Kong

Japan

Korea

DU536P UUF

DU536P ABG

DU536P AB5

DU536P ABJ

DU536P AB1

People’s

Republic of China

Taiwan

DU536P AB2

DU536P AB0

10 P Cnw8000 P 170 U5 60 W Gk

United States DQ857A ABA

Cnw8000 P 160 X5 60 W Gp

Australia DS864P ABG

Cnw8000 P 160 X5 60 W Gp

Australia DS865P ABG

51

51

P

2

1–10 Maintenance and Service Guide

Product Description

Table 1-3

HP Compaq nw8000 Mobile Workstation Models (Continued)

These HP Compaq nw8000 Mobile Workstation models feature the following:

Dual point (pointing stick and TouchPad) pointing device

128-MB discrete video memory

8-cell, Li-Ion battery pack

3-year warranty on parts and labor

Cnw8000 P 170 U5 60 Y Gd 10 P

DU535P AB2 Australia

Hong Kong

Japan

Korea

DU535P ABG

DU535P AB5

DU535P ABJ

DU535P AB1

People’s

Republic of China

Taiwan

Cnw8000 P 170 U5 60 Y Gn

Asia Pacific

Australia

Belgium

Europe

France

French Canada

Germany

Italy

Japan

Korea

Hong Kong

DN912A UUF

DN912A ABG

DN912A UUG

DN912A ABB

DN912A ABF

DN912A ABC

DN912A ABD

DN912A ABZ

DN912A ABJ

DN912A AB1

DN912A AB5

51 P

Latin America

People’s

Republic of China

Spain

Sweden/Finland

Switzerland

Taiwan

United Kingdom

United States

Cnw8000 P 170 U5 60 Y Gn

Asia Pacific

Australia

Belgium

Europe

France

French Canada

Germany

Italy

Japan

Korea

Hong Kong

DN913A UUF

DN913A ABG

DN913A UUG

DN913A ABB

DN913A ABF

DN913A ABC

DN913A ABD

DN913A ABZ

DN913A ABJ

DN913A AB1

DN913A AB5

51 2

Latin America

People’s

Republic of China

Spain

Sweden/Finland

Switzerland

Taiwan

United Kingdom

United States

DU535P AB0

DN912A ABM

DN912A AB2

DN912A ABE

DN912A AK8

DN912A UUZ

DN912A AB0

DN912A ABU

DN912A ABA

DN913A ABM

DN913A AB2

DN913A ABE

DN913A AK8

DN913A UUZ

DN913A AB0

DN913A ABU

DN913A ABA

Maintenance and Service Guide 1–11

Product Description

Table 1-3

HP Compaq nw8000 Mobile Workstation Models (Continued)

Cnw8000 P 170 U5 60 W Gm 51 P

Asia Pacific DU534P UUF

Cnw8000 P 170 U5 60 W Gd 10

Asia Pacific DU535P UUF Japan

Cnw8000 P 170 U5 60 W Gd 10

P

2

Japan DU530P ABJ

Cnw8000 P 170 U5 60 W Gd 51 P

Japan

Cnw8000

Europe

France

Germany

Italy

P 170

DU531P ABJ

S5 60 W

DQ556A ABB

DQ556A ABF

DQ556A ABD

DQ556A ABZ

Gk 51 P

Japan

United Kingdom

United States

P Cnw8000 P 170 X5 60 W Gm 51

Asia Pacific DU532P UUF

51 Cnw8000 P 160 X5 60 W Gi

People’s Republic of China

DT821P AB2

P

Cnw8000 P 150 X5 60 W Gm 51

Asia Pacific DU533P UUF

51 Cnw8000 P 150 X5 60 W Gi

People’s Republic of China

DT820P AB2

P

P

Cnw8000 P 170 U5 60 W Gm 10

French Canada DH919U ABC United States

P

DU529P ABJ

DQ556A ABJ

DQ556A ABU

DQ556A ABA

DH919U ABA

1–12 Maintenance and Service Guide

Product Description

Table 1-3

HP Compaq nw8000 Mobile Workstation Models (Continued)

Cnw8000 P 170 U5 60 W Gg 51 P

Belgium

Europe

France

Germany

Italy

DJ294A UUG

DJ294A ABB

DJ294A ABF

DJ294A ABD

DJ294A ABZ

Spain

Sweden

Switzerland

United Kingdom

Cnw8000 P 160 S5 40 W Gn 51 P

French Canada DH920U ABC United States

DJ294A ABE

DJ294A AK8

DJ294A UUZ

DJ294A ABU

DH920U ABA

1.2 Features

■ Intel Pentium M 1.7-, 1.6-, 1.5-, and 1.4-GHz processors, all with 1024-KB L2 cache and 400-MHz processor side bus, varying by notebook model

■ 15.1-inch UXGA (1600×1200), SXGA+ (1400×1050), or

XGA (1024×768) TFT display with over 16.7 million colors, varying by notebook model

■ ATI MOBILITY RADEON 9600 Pro graphics controller with 128 or 64 MB of video memory, varying by notebook model

■ 80-, 60-, or 40-GB high-capacity hard drive, varying by notebook model

■ 256-MB DDR Synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB

■ Microsoft® Windows® 2000 or Windows XP Professional, varying by notebook model

■ Full-size Windows 98 keyboard with integrated numeric keypad

■ Dual point (TouchPad and pointing stick) pointing device, with TouchPad on/off button and light

Maintenance and Service Guide 1–13

Product Description

Integrated Secure Digital (SD) Memory Card flash media slot

Integrated 10/100/1000 BASE-T Ethernet local area network

(LAN) NIC with RJ-45 connector

Integrated wireless support for Bluetooth® LAN and Mini

PCI 802.11a/b/g LAN devices

Support for fixed optical drive and MultiBay device

Support for two Type II/Type III PC Card slots (one integrated) with support for both 32-bit (CardBus) and 16-bit

PC Cards

External 65-W AC adapter with power cord

8-cell Li-Ion battery pack

HP PremierSound audio

Support for the following optical drives:

24X Max DVD/CD-RW Combo Drive

24X Max DVD+RW/R and CD-RW Combo Drive

8X Max DVD-ROM Drive

24X Max CD-ROM Drive

1–14 Maintenance and Service Guide

■ Connectors:

SD Card

Infrared

Two Type II PC Card slots

RJ-11 (modem)

RJ-45 (NIC)

Two Universal Serial Bus (USB) 2.0

S-Video

Parallel

Serial

External monitor

DC power

Docking

IEEE 1394 digital

Microphone

Stereo speaker/headphone

Product Description

Maintenance and Service Guide 1–15

Product Description

1.3 Clearing a Password

If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear the CMOS memory:

1. Prepare the notebook for disassembly (refer to Section

“5.3 Preparing the Notebook for Disassembly” for more

information).

2. Remove the real time clock (RTC) battery (refer to Section

“5.16 RTC Battery”

).

3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the notebook.

5. Connect AC power to the notebook. Do not reinsert any battery packs at this time.

6. Turn on the notebook.

All passwords and all CMOS settings are cleared.

1–16 Maintenance and Service Guide

Product Description

1.4 Power Management

The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features:

Standby

Hibernation

Setting customization by the user

Hotkeys for setting the level of performance

Lid switch standby/resume

Power/standby button

Advanced Configuration and Power Management (ACPM) compliance

Maintenance and Service Guide 1–17

Product Description

1.5 External Components

The external components on the front and right side of the notebook are shown below and described in Table 1-4.

Front and Right-Side Components

1–18 Maintenance and Service Guide

Product Description

Table 1-4

Front and Right-Side Components

Item Component

1

2

Stereo speakers (2)

Display release latch

3

4

5

6

7

8

9

10

11

Function

Produce stereo sound.

Opens the notebook.

Mute button

Volume control buttons

PC Card eject buttons Eject an optional PC Card or smart card

(if a smart card reader is installed) from the top or bottom PC Card slot.

Audio line-out jack Connects optional powered stereo speakers, headphones, headset, or television audio.

Microphone jack

Mutes the system volume. The button lights up when volume is muted.

Increase and decrease system volume.

Press the volume up button (on right) to increase sound. Press the volume down button (on left) to decrease sound.

PC Card slots

Secure Digital (SD) slot

MultiBay

Connects an optional monaural microphone.

Support optional Type I, Type II, or Type III

32-bit (CardBus) or 16-bit PC Cards.

In select notebooks, one PC Card slot can be replaced with a factory-installed smart card reader.

Accepts SD Memory Card and

MultiMedia Cards.

Infrared port

Supports an optional MultiBay device, such as a drive or battery pack.

Provides wireless communication between the notebook and an optional

IrDA-compliant device.

12 RJ-11 jack Connects a modem cable.

Maintenance and Service Guide 1–19

Product Description

The external components on the rear and left side are shown below and described in Table 1-5.

Rear and Left-Side Components

1–20 Maintenance and Service Guide

Product Description

Table 1-5

Rear and Left-Side Components

Item Component

1 USB connectors (2)

Function

Connect USB 1.1- and 2.0-compliant devices to the notebook using a standard

USB cable.

The bottom connector is a self-powered

USB connector. It can be used to connect

USB 1.1- and 2.0-compliant devices to the notebook using a standard USB cable, and connect an optional External MultiBay to the notebook using the External

MultiBay-powered USB cable.

2 1394 connector Connects a device that requires high bandwidth, such as a digital camera or other video or audio device.

Maintenance and Service Guide 1–21

Product Description

8

9

4

5

Table 1-5

Rear and Left-Side Components (Continued)

Item Component

3 Power connector

Function

Connects an AC adapter or an optional

Automobile Power Adapter/Charger or

Aircraft Power Adapter.

Serial connector

Parallel connector

6

7

S-Video out jack

External monitor connector

RJ-45 jack

Intake vents (2)

Connects an optional serial device.

Connects an optional parallel device, such as an external diskette drive or a printer.

Connects an optional S-Video device, such as a television, VCR, camcorder, overhead projector, or video capture card.

Connects an optional external monitor or overhead projector.

10

11

12

Security cable slot

Optical disk drive

Battery bay

Connects a network cable.

Enable airflow to cool internal components.

Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, can block airflow.

Attaches an optional security cable to the notebook.

The purpose of security solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen.

Reads and records CD and DVD media.

Holds the primary battery pack. The battery pack ships outside the notebook.

1–22 Maintenance and Service Guide

Product Description

The notebook keyboard components are shown below and described in Table 1-6.

Keyboard Components

Maintenance and Service Guide 1–23

Product Description

3

4

7

8

Item Component

1

2

Windows logo key fn key

5

6 caps lock key f1 through f12 function keys num lock key

Internal keypad

Table 1-6

Keyboard Components

Cursor control keys

Application key

Function

Displays the Windows Start menu.

Executes frequently used system functions when pressed in combination with a function key or the esc key.

Enables capital alphabetic character lock.

Execute indicated system functions when pressed in combination with the fn key.

Enables numeric lock and the internal keypad.

Can be used like the keys on an external numeric keypad.

Move the cursor around the screen.

Displays shortcut menu for items beneath the pointer.

1–24 Maintenance and Service Guide

Product Description

The notebook top components are shown below and described in

Table 1-7.

Top Components

Maintenance and Service Guide 1–25

Product Description

5

6

7

Item Component

1 Intake vents (2)

2

3

4

8

9

Power button

Quick Launch buttons (3)

Num lock light

Caps lock light

Scroll lock light

Display lid switch

Pointing stick

Microphone

Table 1-7

Top Components

Function

Enable airflow to cool internal components.

Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, can block airflow.

When the notebook is:

Off, press and release to turn on the notebook.

In Standby, press and release to exit

Standby.

In Hibernation, press and release to exit

Hibernation.

If the system has stopped responding and

Windows shutdown procedures cannot be used, press and hold for five seconds to turn off the notebook.

Enable you to access common functions with a single keystroke.

On: Num lock is on or the embedded numeric keypad is enabled.

On: Caps lock is on.

On: Scroll lock is on.

If the notebook is closed while on, turns off the display.

If the notebook is opened while in

Standby, turns on the notebook

(resumes from Standby).

Moves the pointer and selects or activates items on the screen.

Allows for audio input.

1–26 Maintenance and Service Guide

Product Description

Top Components (Continued)

Maintenance and Service Guide 1–27

Product Description

Item Component

10 MultiBay light

11

12

Drive light

Table 1-7

Top Components (Continued)

Battery light

Function

On: A drive in the MultiBay is being accessed.

On: One of the following integrated drives is being accessed:

Hard drive

Fixed optical drive

On: A battery pack is charging.

Blinking: A battery pack that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking more quickly.

13 Power/Standby light On: Power is turned on.

Blinking: Notebook is in standby.

The power/standby light also blinks when a battery pack that is the only available power source reaches a critical low-battery condition. The light turns off when the system enters hibernation or shuts down.

14 Wireless on/off light On: An integrated wireless device has been enabled.

15

16

17

Left and right

TouchPad buttons

TouchPad

Left and right pointing stick buttons

Function like the left and right buttons on an external mouse.

Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling and double-clicking.

Function like the left and right buttons on an external mouse.

1–28 Maintenance and Service Guide

Product Description

The external components on the bottom of the notebook are shown below and described in Table 1-8.

Bottom Components

Maintenance and Service Guide 1–29

Product Description

4

5

6

7

8

9

Item Component

1 MultiBay

2

Table 1-8

Bottom Components

Function

MultiBay release latch

Supports an optional MultiBay device, such as a drive or battery pack.

Allows removal of the MultiBay drive.

3 Bluetooth compartment Holds a Bluetooth device.

Bluetooth is not available in all countries.

10

Docking connector

Optical disk drive

Serial number

Battery pack release latch

Battery bay

Hard drive cover latch

Hard drive

Connects the notebook to an optional port replicator.

Reads and records CD and DVD media.

Identifies the notebook.

You need this number when calling customer support.

Releases the primary battery pack from the battery bay.

Holds the primary battery pack.

Battery pack ships outside the notebook.

Releases the cover on the hard drive bay.

Holds the primary hard drive.

1–30 Maintenance and Service Guide

Product Description

1.6 Design Overview

This section presents a design overview of key parts and features of the notebook. Refer to

Chapter 3, “Illustrated Parts Catalog”

to identify replacement parts, and

Chapter 5, “Removal and

Replacement Procedures” for disassembly steps.

The system board provides the following device connections:

Memory expansion board

Mini PCI communications devices

Hard drive

Display

Keyboard, TouchPad, and pointing stick

Audio

Intel Pentium M processor

Fan

PC Card

MCD modem

Bluetooth wireless LAN

Ä CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm

(3-inch) clearance on the left and right sides of the notebook.

The notebook uses an electrical fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software applications.

Exhaust air is displaced through the ventilation grill located on the left side of the notebook.

Maintenance and Service Guide 1–31

2

Troubleshooting

Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

Maintenance and Service Guide 2–1

Troubleshooting

2.1 Computer Setup and Diagnostics

Utilities

The notebook features two system management utilities:

Computer Setup—A system information and customization utility that can be used even when your operating system is not working or does not load. This utility includes settings that are not available in Microsoft Windows.

Diagnostics for Windows—A system information and diagnostic utility that is used within the Windows operating system. Use this utility whenever possible to:

Display system information.

Test system components.

Troubleshoot a device configuration problem in

Windows XP Professional or Windows XP Home.

It is not necessary to configure a device connected to a USB connector on the notebook or to an optional HP Port Replicator.

Using Computer Setup

Information and settings in Computer Setup are accessed from the File, Security, or Advanced menus:

1. Turn on or restart the notebook. Press F10 while the

F10 = ROM-Based Setup message is displayed in the lower left corner of the screen.

To change the language, press F2 .

To view navigation information, press F1 .

To return to the Computer Setup menu, press esc .

2. Select the File, Security, or Advanced menu.

2–2 Maintenance and Service Guide

Troubleshooting

3. To close Computer Setup and restart the notebook:

❏ Select File > Save Changes and Exit and press enter .

– or –

❏ Select File > Ignore Changes and Exit and press enter .

4. When you are prompted to confirm your action, press F10 .

Selecting from the File Menu

Select

System Information

Save to Floppy

Restore from Floppy

Restore Defaults

Ignore Changes and Exit

Save Changes and Exit

Table 2-1

File Menu

To Do This

View identification information about the notebook, a Port Replicator, and any battery packs in the system.

View specification information about the processor, memory and cache size, and system ROM.

Save system configuration settings to a diskette.

Restore system configuration settings from a diskette.

Replace configuration settings in Computer

Setup with factory default settings. Identification information is retained.

Cancel changes entered during the current session, then exit and restart the notebook.

Save changes entered during the current session, then exit and restart the notebook.

Maintenance and Service Guide 2–3

Troubleshooting

Selecting from the Security Menu

Select

Setup Password

Power-on Password

DriveLock Passwords

Password Options

(Password options can be selected only when a power-on password has been set.)

Device Security

System IDs

Table 2-2

Security Menu

To Do This

Enter, change, or delete a Setup password.

The Setup password is called an administrator password in Computer Security, a program accessed from the Windows Control Panel.

Enter, change, or delete a power-on password.

Enable/disable DriveLock; change a DriveLock

User or Master password.

DriveLock Settings are accessible only when you enter Computer Setup by turning on (not restarting) the notebook.

Enable/disable:

QuickLock

QuickLock on Standby

QuickBlank

To enable QuickLock on Standby or

QuickBlank, you must first enable

QuickLock.

Enable/disable:

Ports or diskette drives*

Diskette write*

CD-ROM or diskette startup

Settings for a DVD-ROM can be entered in the CD-ROM field.

Enter identification numbers for the notebook, a

Port Replicator, and all battery packs in the system.

*Not applicable to SuperDisk LS-120 drives.

2–4 Maintenance and Service Guide

Troubleshooting

Selecting from the Advanced Menu

Select

Language

Boot Options

Device Options

Table 2-3

Advanced Menu

To Do This

Change the Computer Setup language.

Enable/disable:

QuickBoot, which starts the notebook more quickly by eliminating some startup tests.

If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.

MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.

Enable/disable the embedded numeric keypad at startup.

Enable/disable multiple standard pointing devices at startup. To set the notebook to support only a single, usually nonstandard, pointing device at startup, select Disable.

Enable/disable USB legacy support for a

USB keyboard. When USB legacy support is enabled, the keyboard works even when a Windows operating system is not loaded.

Set an optional external monitor or overhead projector connected to a video card in a Port

Replicator as the primary device. When the notebook display is set as secondary, the notebook must be shut down before it is undocked from a Port Replicator.

Maintenance and Service Guide 2–5

Troubleshooting

Select

Device Options

(continued)

Table 2-3

Advanced Menu (Continued)

HDD Self Test Options

To Do This

Change the parallel port mode from

Enhanced Parallel Port (EPP, the default setting) to standard, bidirectional EPP, or

Enhanced Capabilities Port (ECP).

Set video-out mode to NTSC (default), PAL,

NTSC-J, or PAL-M.*

Enable/disable all settings in the Intel

SpeedStep window. When Disable is selected, the notebook runs in Battery

Optimized mode.

Specify how the notebook recognizes multiple identical Port Replicators that are identically equipped. Select Disable to recognize the Port Replicators as a single

Port Replicator; select Enable to recognize the Port Replicators individually, by serial number.

Enable/disable the reporting of the processor serial number by the processor to the software.

Run a quick comprehensive self test on hard drives in the system that support the test features.

*Video modes vary even within regions. However, NTSC is common in North

America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and

PAL-M, in Brazil. Other South and Central American regions can use NTSC,

PAL, or PAL-M.

2–6 Maintenance and Service Guide

Troubleshooting

2.2 Using Diagnostics for Windows

When you access Diagnostics for Windows, a scan of all system components is displayed on the screen before the diagnostics window opens.

You can display more or less information from anywhere within

Diagnostics for Windows by selecting Level on the menu bar.

Diagnostics for Windows is designed to test HP components. If

HP components are tested, the results might be inconclusive.

Obtaining, Saving, or Printing

Configuration Information

1. Access Diagnostics for Windows by selecting Start >

Settings > Control Panel > Diagnostics for Windows.

2. Select Categories, then select a category from the drop-down list.

To save the information, select File > Save As.

To print the information, select File > Print.

3. To close Diagnostics for Windows, select File > Exit.

Maintenance and Service Guide 2–7

Troubleshooting

Obtaining, Saving, or Printing Diagnostic

Test Information

1. Access Diagnostics for Windows by selecting Start >

Settings > Control Panel > Diagnostics for Windows.

2. Select the Test tab.

3. In the scroll box, select the category or device you want to test.

4. Select a test type:

Quick Test—Runs a quick, general test on each device in a selected category.

Complete Test—Performs maximum testing on each device in a selected category.

Custom Test—Performs maximum testing on a selected device.

◆ To run all tests for your selected device, select the

Check All button.

◆ To run only the tests you select, select the

Uncheck All button, then select the check box for each test you want to run.

5. Select a test mode:

Interactive Mode—Provides maximum control over the testing process. You determine whether the test was passed or failed. You might be prompted to insert or remove devices.

Unattended Mode—Does not display prompts. If errors are found, they are displayed when testing is complete.

2–8 Maintenance and Service Guide

Troubleshooting

6. Select the Begin Testing button.

7. Select a tab to view a test report:

Status tab—Summarizes the tests run, passed, and failed during the current testing session.

Log tab—Lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test.

Error tab—Lists all errors found in the notebook, along with the corresponding error codes.

8. Select a tab to save the report:

Log tab—Select the Save button.

Error tab—Select the Save button.

9. Select a tab to print the report:

Log tab—Select File > Save As, and then print the file from your folder.

Maintenance and Service Guide 2–9

Troubleshooting

2.3 Troubleshooting Flowcharts

Table 2-4

Troubleshooting Flowcharts Overview

Flowchart Description

2.1

2.2

“Flowchart 2.1—Initial Troubleshooting”

“Flowchart 2.2—No Power, Part 1”

2.15

2.16

2.17

2.18

2.11

2.12

2.13

2.14

2.19

2.20

2.7

2.8

2.9

2.10

2.3

2.4

2.5

2.6

“Flowchart 2.3—No Power, Part 2”

“Flowchart 2.4—No Power, Part 3”

“Flowchart 2.5—No Power, Part 4”

“Flowchart 2.6—No Video, Part 1”

“Flowchart 2.7—No Video, Part 2”

“Flowchart 2.8—Nonfunctioning Port Replicator”

“Flowchart 2.9—No OS Loading”

“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”

“Flowchart 2.11—No OS Loading, Hard Drive, Part 2”

“Flowchart 2.12—No OS Loading, Hard Drive, Part 3”

“Flowchart 2.13—No OS Loading, Diskette Drive”

“Flowchart 2.14—No OS Loading, CD- or DVD-ROM Drive”

“Flowchart 2.15—No Audio, Part 1”

“Flowchart 2.16—No Audio, Part 2”

“Flowchart 2.17—Nonfunctioning Device”

“Flowchart 2.18—Nonfunctioning Keyboard”

“Flowchart 2.19—Nonfunctioning Pointing Device”

“Flowchart 2.20—No Network/Modem Connection”

2–10 Maintenance and Service Guide

Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Go to

“Flowchart 2.2—No

Power, Part 1”

.

Y

Y

Y

Y

Y

Beeps,

LEDs, or error messages?

N

Check

LED board, speaker connections.

All drives working?

Is there video?

(no boot)

Is the OS loading?

Is there sound?

N

Y

Go to

“Flowchart 2.6—No

Video, Part 1”

Keyboard/ pointing device working?

N

Go to

“Flowchart 2.9—No

OS Loading”

Y

N

Go to

“Flowchart 2.15—No

Audio, Part 1”

Y

Connecting to network or modem?

End

N

N

N

Go to

“Flowchart

2.17—Nonfunctioning Device”

Go to

“Flowchart

2.18—Nonfunctioning Keyboard”

or

“Flowchart

2.19—Nonfunctioning Pointing

Go to

“Flowchart 2.20—No

Network/Modem

Connection”

Maintenance and Service Guide 2–11

Troubleshooting

Flowchart 2.2—No Power, Part 1

No power

(power LED is off).

Remove from

Port Replicator

(if applicable).

N N

Power up on battery power?

*Reset power.

Power up on battery power?

Go to

“Flowchart 2.3—No

Power, Part 2”

Y Y

N N

Power up on AC power?

*Reset power.

Power up on AC power?

Go to

“Flowchart 2.4—No

Power, Part 3”

Y Y

Y

N

Power up in

Port

Replicator?

Done

*NOTES:

1. On some models, there is a separate reset button.

2. On some models, the notebook can be reset using the Standby switch and either the lid switch or the main power switch.

1. Reseat the power cables in the Port Replicator and at the AC outlet.

2. Ensure that the AC power source is active.

3. Ensure that the power strip is working.

Y N

Done

Power up in Port

Replicator?

Go to

“Flowchart

2.8—Nonfunctioning

Port Replicator”

2–12 Maintenance and Service Guide

Flowchart 2.3—No Power, Part 2

Continued from

“Flowchart 2.2—No

Power, Part 1”

Visually check for debris in battery socket and clean if necessary.

Y

Power on?

N

Y

Check battery by recharging it, moving it to another notebook, or replacing it.

N

Power on?

Done

Done

Y

Replace power supply

(if applicable).

Power on?

N

Go to

“Flowchart 2.4—No

Power, Part 3”

Done

Troubleshooting

Maintenance and Service Guide 2–13

Troubleshooting

Flowchart 2.4—No Power, Part 3

Continued from

“Flowchart 2.3—No

Power, Part 2”

Plug directly into AC outlet.

Y

Power LED on?

N

Reseat AC adapter in notebook and at power source.

Y

Power on?

N

N

Power outlet active?

Y

Replace power cord.

Y

Power on?

N

Done

Done

Try different outlet.

Internal or external AC adapter?

External

Internal

Go to

“Flowchart 2.5—No

Power, Part 4”

N

Y

Replace external

AC adapter.

Power on?

Done

Done

2–14 Maintenance and Service Guide

Flowchart 2.5—No Power, Part 4

Continued from

“Flowchart 2.4—No

Power, Part 3”

Open notebook.

N

Loose or damaged parts?

Close notebook and retest.

Y

N

Power on?

Y

Done

Reseat loose components and boards and replace damaged items.

Replace the following items (if applicable) in the order given. Check notebook operation after each of the following two replacement steps:

1. Internal DC to DC converter, processor, and system board*

2. Internal AC adapter

*NOTE: Replace these items as a set to prevent shorting out among components.

Troubleshooting

Maintenance and Service Guide 2–15

Troubleshooting

Flowchart 2.6—No Video, Part 1

No video.

Stand-alone or Port

Replicator?

Port

Replicator

Go to

“Flowchart 2.7—No

Video, Part 2”

*NOTE: To change from internal to external display, use the hotkey combination.

Stand-alone

Y

Internal or external display*?

External

Adjust brightness.

Internal

Adjust brightness.

A

N

Video OK?

Done

Press lid switch to ensure operation.

Y Y

Video OK?

Done Video OK?

Done

N

Y

Check for bent pins on cable.

Video OK?

N

N

Replace the following one at a time. Test after each replacement.

1. Cable between notebook and notebook display (if applicable)

2. Inverter board (if applicable)

3. Display

4. System board

N

Try another display.

Internal and external video OK?

Replace system board.

Y

Done Done

2–16 Maintenance and Service Guide

Troubleshooting

Flowchart 2.7—No Video, Part 2

Continued from

“Flowchart 2.6—No

Video, Part 1”

Remove notebook from Port

Replicator, if connected.

Adjust display brightness.

Check brightness of external monitor.

N

Video OK?

Go to “A” in

“Flowchart 2.6—No

Video, Part 1”

Y

N

Verify that notebook is properly seated in Port Replicator, and check for bent pins on cable and for secure monitor connection.

Y

Video OK?

Done

Adjust external monitor display.

N

Video OK?

Try another external monitor.

Y

Y

N

Internal and external video OK?

Go to

“Flowchart

2.8—Nonfunctioning

Port Replicator”

Done

Done

Maintenance and Service Guide 2–17

Troubleshooting

Flowchart 2.8—Nonfunctioning Port Replicator

Nonfunctioning

Port Replicator.

Reseat power cord in Port

Replicator and power outlet.

Check voltage setting on Port

Replicator.

Reseat monitor cable connector at

Port Replicator.

N

Port

Replicator operating?

Y

Remove notebook, reseat all internal parts, and replace any damaged items in

Port Replicator.

Done

Reinstall notebook into Port

Replicator.

N

Port

Replicator operating?

Y

Done

Replace the following Port Replicator components one at a time. Check notebook operation after each replacement.

1. Power supply

2. I/O board

3. Backplane board

4. Switch box

5. Port Replicator motor mechanism

2–18 Maintenance and Service Guide

Flowchart 2.9—No OS Loading

No OS loading.*

Reseat power cord in Port

Replicator and power outlet.

No OS loading from hard drive,

go to “Flowchart 2.10—No OS Loading, Hard Drive,

Part 1”

Troubleshooting

No OS loading from diskette drive, go to

“Flowchart 2.13—No OS Loading, Diskette

Drive”

No OS loading from CD- or DVD-ROM drive, go to

“Flowchart 2.14—No OS Loading, CD- or

DVD-ROM Drive” .

No OS loading from network, go to

“Flowchart 2.20—No Network/Modem

Connection”

*NOTE: Before beginning to troubleshoot, always check cable connections, cable ends, and drives for bent or damaged pins.

Maintenance and Service Guide 2–19

Troubleshooting

Flowchart 2.10—No OS Loading, Hard Drive, Part 1

OS not loading from hard drive.

Y

Nonsystem disk message?

Go to

“Flowchart 2.11—No

OS Loading, Hard

Drive, Part 2”

N

Reseat external hard drive.

Y

OS loading?

Done

N

N

Boot from

CD?

N

Y

Check the Setup utility for correct booting order.

Y

Boot from diskette?

Go to

“Flowchart 2.13—No

OS Loading, Diskette

Drive”

N

Boot from hard drive?

Change boot priority through the Setup utility and reboot.

Y

N

Done

Boot from hard drive?

Go to

“Flowchart

2.17—Nonfunction ing Device”

Y

2–20 Maintenance and Service Guide

Troubleshooting

Flowchart 2.11—No OS Loading, Hard Drive, Part 2

Continued from

“Flowchart 2.10—No

OS Loading, Hard

Drive, Part 1”

Reseat hard drive.

N

Y

CD or diskette in drive?

1. Replace hard drive.

2. Replace system board.

Hard drive accessible?

Y

Done

N

Remove diskette and reboot.

Run FDISK.

Y

Boot from hard drive?

Done

N

Y

Boot from diskette drive?

N

Go to

“Flowchart 2.13—No

OS Loading, Diskette

Drive”

N

Hard drive accessible?

Y

Done

Go to

“Flowchart 2.12—No

OS Loading, Hard

Drive, Part 3”

N

Hard drive partitioned?

Create partition, then format hard drive to bootable

C:\ prompt.

Y

N

Hard drive formatted?

Y

Format hard drive and bring to a bootable

C:\ prompt.

Y

Notebook booted?

N

Go to

“Flowchart 2.12—No

OS Loading, Hard

Drive, Part 3”

Load OS using

System Restore CD

(if applicable).

Maintenance and Service Guide 2–21

Troubleshooting

Flowchart 2.12—No OS Loading, Hard Drive, Part 3

Continued from

“Flowchart

2.11—No OS

Loading, Hard Drive,

Part 2”

System files on hard drive?

N

Install OS and reboot.

Y

Virus on hard drive?

Y

Clean virus.

OS loading from hard drive?

Y

Done

N N

Y

Run SCANDISK and check for bad sectors.

Diagnostics on diskette?

Replace hard drive.

N

N

Can bad sectors be fixed?

Replace hard drive.

Run diagnostics and follow recommendations.

Y

N

Fix bad sectors.

Boot from hard drive?

Replace hard drive.

Y

Done

2–22 Maintenance and Service Guide

Troubleshooting

Flowchart 2.13—No OS Loading, Diskette Drive

Y

OS not loading from diskette drive.

Reseat diskette drive.

OS loading?

Done

N

Y

Nonsystem disk message?

N

N

Boot from another device?

Y

Y

Diskette drive enabled in the Setup utility?

N

Y

Is diskette drive boot order correct?

N

Change boot priority using the Setup utility.

Go to

“Flowchart

2.17—Nonfunctioning Device”

N

Bootable diskette in drive?

Install bootable diskette and reboot notebook.

Go to

“Flowchart

2.17—Nonfunctioning Device”

Enable drive and cold boot notebook.

Clear CMOS.

Refer to

“Section

1.3 Clearing a

Password”

for instructions.

Y

Check diskette for system files.

Try different diskette.

N

Nonsystem disk error?

Y

1. Replace diskette drive.

2. Replace system board.

Y

OS loading?

Done

N

Maintenance and Service Guide 2–23

Troubleshooting

Flowchart 2.14—No OS Loading, CD- or

DVD-ROM Drive

Y N

No OS loading from

CD- or

DVD-ROM Drive.

N

Disc in drive?

Y

Bootable disc in drive?

Install bootable disc and reboot notebook.

Install bootable disc.

Try another bootable disc.

N

Boots from

CD or DVD?

Y

Reseat drive.

Done

Y

Boots from

CD or DVD?

N

Y

Booting from another device?

N

Y

Booting order correct?

N

Done

Go to

“Flowchart

2.17—Nonfunctioning Device”

Clear CMOS.

Refer to

“Section

1.3 Clearing a

Password” for

instructions.

Correct boot order using the Setup utility.

Go to

“Flowchart

2.17—Nonfunctioning Device”

2–24 Maintenance and Service Guide

Troubleshooting

Flowchart 2.15—No Audio, Part 1

No audio.

Turn up audio internally or externally.

Audio?

N

Y

Done

N

Notebook in

Port Replicator

(if applicable)?

Y

Go to

“Flowchart 2.16—No

Audio, Part 2”

Undock

Internal audio?

N

Go to

“Flowchart 2.16—No

Audio, Part 2”

Y

Replace the following Port Replicator components one at a time, as applicable.

Check audio status after each change.

1. Port Replicator audio cable

2. Audio cable

3. Speaker

4. Port Replicator audio board

5. Backplane board

6. I/O Board

Y

Go to

“Flowchart

2.17—Nonfunction ing Device”

N

Audio?

Done

Maintenance and Service Guide 2–25

Troubleshooting

Flowchart 2.16—No Audio, Part 2

Continued from

“Flowchart 2.15—No

Audio, Part 1”

Audio driver in OS configured?

N

Reload audio drivers.

Y

Y

Correct drivers for application?

N

Load drivers and set configuration in OS.

Connect to external speaker.

Y

Audio?

N

Audio?

Y

Replace audio board and speaker connections in notebook

(if applicable).

N

1. Replace internal speakers.

2. Replace audio board (if applicable).

3. Replace system board.

Done

2–26 Maintenance and Service Guide

Troubleshooting

Flowchart 2.17—Nonfunctioning Device

Nonfunctioning device.

Reseat device.

Y

Clear

CMOS.

Reattach device.

Close notebook, plug in power, and reboot.

Unplug the nonfunctioning device from the notebook, and inspect cables and plugs for bent or broken pins or other damage.

N

Any physical device detected?

Y

Fix or replace broken item.

Replace hard drive.

Go to

“Flowchart 2.9—No

OS Loading”

N N

Device boots properly?

Replace NIC.

If integrated NIC, replace system board.

Device boots properly?

Y

Done

Replace diskette drive.

Done

Maintenance and Service Guide 2–27

Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard not operating properly.

Y

Connect notebook to good external keyboard.

N

External device works?

Reseat internal keyboard connector

(if applicable).

N

OK?

Y

Replace system board.

Replace internal keyboard or cable.

Y

Done OK?

N

Replace system board.

Done

2–28 Maintenance and Service Guide

Troubleshooting

Flowchart 2.19—Nonfunctioning Pointing Device

Pointing device not operating properly.

Y

Connect notebook to good external pointing device.

N

External device works?

Reseat internal pointing device connector

(if applicable).

N

OK?

Y

Replace system board.

Replace internal pointing device or cable.

Y

Done OK?

N

Replace system board.

Done

Maintenance and Service Guide 2–29

Troubleshooting

Flowchart 2.20—No Network/Modem Connection

No network or modem connection.

Y

Network or modem jack active?

N

Replace jack or have jack activated.

Y

Digital line?

Connect to nondigital line.

N

N

NIC/modem configured in OS?

Reload drivers and reconfigure.

Y

N

Disconnect all power from the notebook and open.

OK?

Replace NIC/modem

(if applicable).

Y

Y

Reseat NIC/modem

(if applicable).

OK?

N

Done

Done

Replace system board.

2–30 Maintenance and Service Guide

3

Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers.

3.1 Serial Number Location

When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.

Serial Number Location

Maintenance and Service Guide 3–1

Illustrated Parts Catalog

3.2 Notebook Major Components

3–2

Notebook Major Components

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1

Spare Parts: Notebook Major Components

Spare Part

Number

3

4

2a

2b

2c

2d

2e

2f

Item Description

1 Display assemblies

5

15.0-inch, UXGA+, TFT

15.0-inch, SXGA+, TFT

15.0-inch, XGA, TFT

Miscellaneous Plastics Kit, includes:

Left and right display hinges

RTC battery

Mini PCI communications board shield

Bluetooth cover

Battery bezel

Hard drive cover

Not illustrated:

Notebook feet (4)

LED switch cover

Keyboards (include pointing stick)

Brazil

Czech

Republic

Denmark

Europe

France

French

Canada

Germany

Greece

Greece - Blk

Hungary

Iceland

International

Israel

Italy

341520-201

341520-221

341520-081

341520-A41

341520-051

341520-121

341520-041

378539-151

373646-151

341520-211

341520-DD1

341520-B31

341520-BB1

341520-061

Japan

Korea

Latin America

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

Top cover (includes TouchPad and speaker)

345060-001

345059-001

345058-001

345066-001

345063-001

341520-291

341520-AD1

341520-161

341520-091

341520-131

341520-251

341520-171

341520-BA1

341520-071

341520-B71

341520-BG1

341520-AB1

341520-281

341520-141

341520-031

341520-001

345061-001

Maintenance and Service Guide 3–3

Illustrated Parts Catalog

3–4

Notebook Major Components (Continued)

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1

Spare Parts: Notebook Major Components (Continued)

Item Description

Miscellaneous Cable Kit, includes:

Spare Part

Number

345056-001

8

9

10

6a

6b

7

11

12

Modem cable

Bluetooth cable

Modem board

Fan assembly

Heat sink (includes grease)

Memory expansion boards, 333-MHz

1024-MB (1.0-GB)

512-MB

256-MB

Processors (include thermal grease)

Intel Pentium M (Banias) processor, 1.7 GHz

Intel Pentium M (Banias) processor, 1.6 GHz

Intel Pentium M (Banias) processor, 1.5 GHz

Intel Pentium M (Banias) processor, 1.4 GHz

Intel Pentium M (Dothan) processor, 1.5 GHz

Intel Pentium M (Dothan) processor, 1.6 GHz

Intel Pentium M (Dothan) processor, 1.7 GHz

Intel Pentium M (Dothan) processor, 1.8 GHz

Intel Pentium M (Dothan) processor, 2.0 GHz

System boards (include thermal grease)

With 128 MB of video memory

With 64 MB of video memory

13

*

Trusted Platform Module (TPM)

Integrated smart card

*Not illustrated.

325521-001

345065-001

345067-001

336579-001

336578-001

336577-001

340165-001

319777-001

319776-001

319775-001

359636-001

356596-001

356597-001

345857-001

353395-001

349206-001

345064-001

345856-001

379336-001

Maintenance and Service Guide 3–5

Illustrated Parts Catalog

3–6

Notebook Major Components (Continued)

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1

Spare Parts: Notebook Major Components (Continued)

Item Description

14 Mini PCI communications boards

Spare Part

Number

15

16

17

18

19

20

*

802.11a/b/g LAN NIC

802.11b/g LAN NIC

802.11b W500 modem board (for use in Japan)

802.11b wireless LAN (MOW)

802.11b wireless LAN (ROW)

802.11b/g wireless modem (MOW)

802.11b/g wireless modem (ROW)

Optical drives

24X Max DVD+RW/R and CD-RW Combo Drive

8X Max DVD-ROM Drive

24X Max DVD/CD-RW Combo Drive

24X Max CD-ROM Drive

MultiBay devices

1.44-MB diskette drive

24X Max CD-ROM Drive

8X Max Slim DVD+RW/R and CD-RW Combo Drive

4X Max Reg DVD+RW/R and CD-RW Combo Drive

Base enclosure (includes optical drive shield, hard drive shield, and four notebook feet)

Bluetooth board (includes Bluetooth cable, item 6b)

Hard drives (includes hard drive bezel and frame)

80-GB

60-GB

40-GB

60-GB

5400-rpm

5400-rpm

5400-rpm

7200-rpm

Battery pack, 8-cell, 4.4 Wh, Li-Ion

(all models)

(all models)

(all models)

(nw8000 only)

Battery pack, 8-cell, 4.8AHR

325525-001

325526-001

339742-291

345641-001

345640-001

368247-001

368248-001

349242-001

349241-001

349243-001

349240-001

241995-001

228746-001

251292-001

344256-001

345062-001

348277-001

345632-001

345631-001

345630-001

345855-001

338669-001

360663-001

Maintenance and Service Guide 3–7

Illustrated Parts Catalog

Table 3-1

Spare Parts: Notebook Major Components

Item Description

*Not illustrated.

Spare Part

Number

3–8 Maintenance and Service Guide

3.3 Miscellaneous Plastics

Kit Components

Illustrated Parts Catalog

Miscellaneous Plastics Kit Components

Table 3-2

Miscellaneous Plastics Kit Components

Spare Part Number 345066-001

Item Description

1 Left and right display hinges

4

5

2

3

RTC battery

Mini PCI communications board shield

Bluetooth cover

Battery bezel

6

7

Hard drive cover

Notebook feet (4)

* Integrated smart card bezel

*Not illustrated.

Maintenance and Service Guide 3–9

Illustrated Parts Catalog

3.4 Miscellaneous Cable Kit

Components

Miscellaneous Cable Kit Components

Table 3-3

Miscellaneous Cable Kit Components

Spare Part Number 345056-001

Item Description

1

2

Bluetooth cable

Modem cable

3–10 Maintenance and Service Guide

3.5 Mass Storage Devices

Illustrated Parts Catalog

Mass Storage Devices

Table 3-4

Mass Storage Devices

Spare Part Number Information

Item Description

1 Hard drives (includes hard drive bezel and frame)

80-GB 5400-rpm

60-GB 5400-rpm

40-GB 5400-rpm

60-GB 7200-rpm

(all models)

(all models)

(all models)

(nw8000 only)

Spare Part

Number

345632-001

345631-001

345630-001

345855-001

Maintenance and Service Guide 3–11

Illustrated Parts Catalog

Table 3-4

Mass Storage Devices

Spare Part Number Information (Continued)

Spare Part

Number Item Description

2 Optical drives

24X Max DVD+RW/R and CD-RW Combo Drive

8X Max DVD-ROM Drive

24X Max DVD/CD-RW Combo Drive

24X Max CD-ROM Drive

3 MultiBay devices

1.44-MB diskette drive

24X Max CD-ROM Drive

8X Max Slim DVD/R+W and CD-RW Combo Drive

4X Max Regular DVD/R+W and CD-RW Combo

Drive

349242-001

349241-001

349243-001

349240-001

135233-001

228746-001

251292-001

344256-001

3–12 Maintenance and Service Guide

Illustrated Parts Catalog

3.6 Miscellaneous

Table 3-5

Spare Parts: Miscellaneous (not illustrated)

Description

Spare Part

Number

AC adapters

90-W, PFC

65-W

Carrying cases

Leather top load, Samsung

Leather top load, SG

Nylon top load, Samsung

Nylon top load, SG

Nylon entry level

Port replicators

Advanced Port Replicator

Common Port Replicator

Power cords

239705-001

239704-001

325817-001

325817-002

325815-001

325815-002

325814-001

339096-001

339097-001

Australia

Brazil

Denmark

Europe/Middle

East/Africa

Israel

246959-011

246959-201

246959-081

246959-021

246959-BB1

Italy

Japan

Korea

Switzerland

United Kingdom

United States

246959-061

246959-291

246959-AD1

246959-AG1

246959-031

246959-001

Screw Kit (includes the following screws; refer to

Appendix C, “Screw Listing” for more information

on screw specifications and usage.)

Torx T8M2.0×6.0 screw

Torx T8M2.0×4.0 screw

Torx T5M2.5×4.0 screw

Torx T8M2.0×3.5 screw

345057-001

Phillips PM3.0×3.5 screw

Phillips PM1.5×4.0 screw

Phillips PM1.5×3.0 screw

M2.0×10.0 alignment pin

Maintenance and Service Guide 3–13

Illustrated Parts Catalog

3.7 Sequential Part Number Listing

Table 3-6

Spare Parts: Sequential Part Number Listing

Spare Part

Number

228746-001

239704-001

239705-001

241995-001

246959-001

246959-011

246959-021

246959-031

246959-061

246959-081

246959-201

246959-291

246959-AD1

246959-AG1

246959-BB1

251292-001

319775-001

319776-001

319777-001

325521-001

325525-001

Description

24X Max CD-ROM drive

65-watt AC adapter

90-watt, PFC, AC adapter

Diskette drive

3-wire power cord - United States

3-wire power cord - Australia

3-wire power cord - Europe, Middle East, Africa

3-wire power cord - United Kingdom

3-wire power cord - Italy

3-wire power cord - Denmark

3-wire power cord - Brazil

3-wire power cord - Japan

3-wire power cord - Korea

3-wire power cord - Switzerland

3-wire power cord - Israel

8X Max Slim DVD+RW/R and CD-RW combo drive

Intel Pentium M (Banias) processor, 1.4-GHz

Intel Pentium M (Banias) processor, 1.5-GHz

Intel Pentium M (Banias) processor, 1.6-GHz

Modem board (includes cable)

802.11a/b/g LAN board mini PCI communications board

3–14 Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-6

Spare Parts: Sequential Part Number Listing (Continued)

Spare Part

Number

325526-001

325814-001

325815-001

325815-002

325817-001

325817-002

336577-001

336578-001

336579-001

338669-001

339096-001

339097-001

339742-291

340165-001

341520-001

341520-031

341520-041

341520-051

341520-061

341520-071

341520-081

341520-091

Description

802.11b/g LAN board mini PCI communications board

Nylon, entry level

Nylon, top load, Samsung

Nylon, top load, SG

Leather, top load, Samsung

Leather, top load, SG

Memory expansion board, 333 MHz, 256-MB DDR

Memory expansion board, 333 MHz, 512-MB DDR

Memory expansion board, 333 MHz, 1024-MB DDR

Battery pack, 8-cell, 4.4 Wh, Li-ion

Advanced Port Replicator

Simple Port Replicator

802.11b W500 modem board (for use in Japan) mini PCI communications board

Intel Pentium M (Banias) processor, 1.7-GHz

Keyboard (including pointing stick) - United States

Keyboard (including pointing stick) - United Kingdom

Keyboard (including pointing stick) - Germany

Keyboard (including pointing stick) - France

Keyboard (including pointing stick) - Italy

Keyboard (including pointing stick) - Spain

Keyboard (including pointing stick) - Denmark

Keyboard (including pointing stick) - Norway

Maintenance and Service Guide 3–15

Illustrated Parts Catalog

Table 3-6

Spare Parts: Sequential Part Number Listing (Continued)

Spare Part

Number

341520-121

341520-131

341520-141

341520-161

341520-171

341520-201

341520-211

341520-221

341520-251

341520-281

341520-291

341520-A41

341520-AB1

341520-AD1

341520-B31

341520-B71

341520-BA1

341520-BB1

341520-BG1

341520-DD1

344256-001

345056-001

345057-001

Description

Keyboard (including pointing stick) - French Canada

Keyboard (including pointing stick) - Portugal

Keyboard (including pointing stick) - Turkey

Keyboard (including pointing stick) - Latin America

Keyboard (including pointing stick) - Saudi Arabia

Keyboard (including pointing stick) - Brazil

Keyboard (including pointing stick) - Hungary

Keyboard (including pointing stick) - Czech Republic

Keyboard (including pointing stick) - Russia

Keyboard (including pointing stick) - Thailand

Keyboard (including pointing stick) - Japan

Keyboard (including pointing stick) - European

Keyboard (including pointing stick) - Taiwan

Keyboard (including pointing stick) - Korea

Keyboard (including pointing stick) - International

Keyboard (including pointing stick) - Sweden/Finland

Keyboard (including pointing stick) - Slovenia

Keyboard (including pointing stick) - Israel

Keyboard (including pointing stick) - Switzerland

Keyboard (including pointing stick) - Iceland

4X Max Reg DVD+RW/R and CD-RW combo drive

Miscellaneous Cable Kit

Misc Screw Kit

3–16 Maintenance and Service Guide

Illustrated Parts Catalog

345063-001

345064-001

345065-001

345066-001

345067-001

345630-001

345631-001

345632-001

345640-001

345641-001

345855-001

345856-001

345857-001

348277-001

349206-001

349240-001

349241-001

Table 3-6

Spare Parts: Sequential Part Number Listing (Continued)

Spare Part

Number

345058-001

345059-001

345060-001

345061-001

345062-001

Description

Display assembly, 15.0-inch, XGA, TFT

Display assembly, 15.0-inch, SXGA+, TFT

Display assembly, 15.0-inch, UXGA+, TFT

Top cover (includes TouchPad and speaker)

Base enclosure (includes optical drive shield, hard drive shield, and four notebook feet)

LED switch cover

System board (includes 64-MB discrete video memory)

Fan assembly

Misc Plastics Kit

Heat sink

40-GB (5400-rpm) hard drive

60-GB (5400-rpm) hard drive

80-GB (5400-rpm) hard drive

802.11b wireless LAN (ROW) Wireless LAN card

802.11b wireless LAN (MOW) Wireless LAN card

60-GB (7200-rpm) hard drive (nw8000 only)

Trusted Platform Module (TPM)

Intel Pentium M (Dothan) processor, 1.8 GHz

Bluetooth wireless communications board

System board (includes 128-MB discrete video memory)

24X Max CD-ROM Drive

8X Max DVD-ROM drive

Maintenance and Service Guide 3–17

Illustrated Parts Catalog

Table 3-6

Spare Parts: Sequential Part Number Listing (Continued)

Spare Part

Number

349242-001

349243-001

353395-001

356596-001

356597-001

359636-001

360663-001

365438-001

368247-001

368248-001

373646-151

378539-151

379336-001

Description

24X Max DVD+RW/R and CD-RW combo drive

24X Max DVD/CD-RW combo drive

Intel Pentium M (Dothan) processor, 2.0 GHz

Intel Pentium M (Dothan) processor, 1.6 GHz

Intel Pentium M (Dothan) processor, 1.7 GHz

Intel Pentium M (Dothan) processor, 1.5 GHz

Battery pack, 8-cell, 4.8AHR

60-GB (7200-rpm) hard drive (includes bezel and frame)

802.11b/g modem board (MOW) mini PCI communications board

802.11b/g modem board (ROW) mini PCI communications board

Keyboard (including pointing stick) - Greece Bk

Keyboard (including pointing stick) - Greece

Integrated smart card

3–18 Maintenance and Service Guide

4

Removal and Replacement

Preliminaries

This chapter provides essential information for proper and safe removal and replacement service.

4.1 Tools Required

You need the following tools to complete the removal and replacement procedures:

Magnetic screw driver

Phillips P0 screw driver

Torx8 screw driver

Torx7 pin bit screw driver

Some computer models have two Torx7 with pin security screws

(M2.0×4.0) securing the Mini PCI communications board to the computer. A T7 pin bit screw driver is required to remove the

Mini PCI communications board on these computer models.

Refer to Section 5.12, “Mini PCI Communications Board,” for more information on removing Mini PCI communications boards.

5.0-mm socket for system board standoffs

Flat-bladed screwdriver

Maintenance and Service Guide 4–1

Removal and Replacement Preliminaries

4.2 Service Considerations

The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic Parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.

Apply pressure only at the points designated in the maintenance instructions.

Cables and Connectors

Ä CAUTION: When servicing the notebook, ensure that cables are placed in their proper locations during the reassembly process.

Improper cable placement can damage the notebook.

Cables must be handled with extreme care to avoid damage.

Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

4–2 Maintenance and Service Guide

Removal and Replacement Preliminaries

4.3 Preventing Damage to

Removable Drives

Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions:

■ Before removing or inserting a hard drive, shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the notebook on, then shut it down.

■ Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in the drive. Ensure that the optical drive tray is closed.

■ Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

■ Handle drives on surfaces that have at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE: Handle With Care.”

Maintenance and Service Guide 4–3

Removal and Replacement Preliminaries

4.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal life cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.

4–4 Maintenance and Service Guide

Removal and Replacement Preliminaries

4.5 Packaging and Transporting

Precautions

Use the following grounding precautions when packaging and transporting equipment:

■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.

■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.

■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.

■ Place items on a grounded surface before removing them from their containers.

■ Always be properly grounded when touching a sensitive component or assembly.

■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.

■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Maintenance and Service Guide 4–5

Removal and Replacement Preliminaries

4.6 Workstation Precautions

Use the following grounding precautions at workstations:

■ Cover the workstation with approved static-shielding material (refer to

Table 4-2

).

■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■ When using fixtures that must directly contact dissipative surfaces, use only fixtures made of static-safe materials.

■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■ Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.

4–6 Maintenance and Service Guide

Removal and Replacement Preliminaries

4.7 Grounding Equipment and

Methods

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, connect a wrist strap with alligator clips.

■ When standing, use foot straps and a grounded floor mat.

Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one-megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

Other grounding equipment recommended for use in preventing electrostatic damage includes

Antistatic tape.

Antistatic smocks, aprons, and sleeve protectors.

Conductive bins and other assembly or soldering aids.

Nonconductive foam.

Conductive tabletop workstations with ground cords of one-megohm resistance.

■ Static-dissipative tables or floor mats with hard ties to the ground.

Field service kits.

Static awareness labels.

Material-handling packages.

Nonconductive plastic bags, tubes, or boxes.

Metal tote boxes.

Electrostatic voltage levels and protective materials.

Maintenance and Service Guide 4–7

Removal and Replacement Preliminaries

Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.

Table 4-1

Typical Electrostatic Voltage Levels

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

10%

35,000 V

Relative Humidity

40% 55%

15,000 V 7,500 V

12,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

5,000 V

800 V

700 V

4,000 V

5,000 V

20,000 V

3,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

Packing PCBs in foam-lined box 21,000 V

A product can be degraded by as little as 700 V.

11,000 V 5,000 V

Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Table 4-2

Static-Shielding Materials

Use

Bags

Floor mats

Floor mats

Voltage Protection Level

1,500 V

7,500 V

5,000 V

4–8 Maintenance and Service Guide

5

Removal and Replacement

Procedures

This chapter provides removal and replacement procedures.

There are 62 screws in eight different sizes that must be removed, replaced, and loosened when servicing the notebook. Make note of each screw size and location during removal and replacement.

Refer to Appendix C, “Screw Listing” for detailed information on

screw sizes, locations, and usage.

Maintenance and Service Guide 5–1

Removal and Replacement Procedures

5.1 Serial Number

Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook.

Serial Number Location

5–2 Maintenance and Service Guide

Removal and Replacement Procedures

5.8

5.9

5.10

5.11

5.12

5.13

5.4

5.5

5.6

5.7

5.14

5.15

5.16

5.17

5.18

5.19

5.2 Disassembly Sequence Chart

Use the chart below to determine the section number to be referenced when removing notebook components.

Section

5.3

Disassembly Sequence Chart

Description

# of Screws

Removed

Preparing the notebook for disassembly

Battery pack

Hard drive

0

1 to remove

4 screws and

2 alignment pins to disassemble

Notebook feet 0

MultiBay device

Bluetooth board

Integrated smart card

Optical drive

Keyboard

Memory expansion board

Modem board

Mini PCI communications board

Heat sink

Processor

LED switch cover

RTC battery

Security Module (TPM)

Display assembly

Top cover

1

4

18

0

1

0

1

1

0

0

3

0

2

2

5

Maintenance and Service Guide 5–3

Removal and Replacement Procedures

Section

5.20

5.21

5.22

5.23

Disassembly Sequence Chart (Continued)

Description

Speaker

TouchPad

Fan assembly

System board

3

4

4

# of Screws

Removed

6

5–4 Maintenance and Service Guide

Removal and Replacement Procedures

5.3 Preparing the Notebook for

Disassembly

Before you begin any removal or installation procedures:

1. Save your work, exit all applications, and shut down the notebook. If you are not sure whether the notebook is off or in hibernation, briefly press the power button. If your work returns to the screen, save your work, exit all applications, and then shut down the notebook.

2. Disconnect all external devices connected to the notebook.

3. Disconnect the power cord.

Maintenance and Service Guide 5–5

Removal and Replacement Procedures

Spare Part Number Information

Battery pack, 8-cell, 4.4 Wh, Li-Ion

Battery pack, 8-cell, 4.8AHR

338669-001

360663-001

4. Remove the battery pack by following these steps: a.

Turn the notebook upside down with the front facing you.

b.

Slide and hold the battery release latch 1 toward the back of the notebook.

c.

Use the notch in the battery pack to slide the battery pack to the right 2.

d. Remove the battery pack.

5–6

Removing the Battery Pack

Maintenance and Service Guide

Removal and Replacement Procedures

5. Remove the battery bezel by sliding it down and off of the battery pack.

The battery bezel is included in the Miscellaneous Plastics Kit, spare part number 345066-001.

Removing the Battery Bezel

Reverse the above procedure to install the battery pack and battery bezel.

Maintenance and Service Guide 5–7

Removal and Replacement Procedures

6. Remove the hard drive by following these steps:

Spare Part Number Information

Hard drives (includes hard drive bezel and frame)

80-GB 5400-rpm

60-GB 5400-rpm

40-GB 5400-rpm

60-GB 7200-rpm

(all models)

(all models)

(all models)

(nw8000 only)

345632-001

345631-001

345630-001

345855-001 a.

Turn the notebook upside down with the front facing you.

b.

Remove the T8M2.0×6.0 hard drive cover screw 1.

c.

Slide and hold the tab on the hard drive cover to the left 2.

d. Swing the right edge of the hard drive cover up and to the left 3.

The hard drive cover is included in the Miscellaneous Plastics

Kit, spare part number 345066-001.

5–8

Removing the Hard Drive Cover

Maintenance and Service Guide

Removal and Replacement Procedures e.

Use the Mylar tab 1 to slide the hard drive to the right 2 to disconnect it from the system board.

f.

Lift the hard drive straight up to remove it 3.

Removing the Hard Drive

Maintenance and Service Guide 5–9

Removal and Replacement Procedures g. Remove the two T5M2.5×4.0 screws 1 and the two PM3.0×3.5 screws 2 that secure the hard drive to the hard drive frame.

h. Use a 4.0-mm socket to remove the two M2.0×10.0 alignment pins 3 that secure the hard drive to the hard drive frame.

i.

Remove the hard drive 4 from the hard drive frame.

j.

Remove the hard drive connector 5 from the hard drive.

5–10

Disassembling the Hard Drive

Reverse the above procedure to assemble and install the hard drive.

Maintenance and Service Guide

Removal and Replacement Procedures

5.4 Notebook Feet

The notebook feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number

345066-001. The feet attach to the base enclosure as illustrated below.

Notebook Feet Locations

Maintenance and Service Guide 5–11

Removal and Replacement Procedures

5.5 MultiBay Device

Spare Part Number Information

1.44-MB diskette drive

24X Max CD-ROM Drive

8X Max DVD+RW/R and CD-RW Combo Drive

24X Max DVD+RW/R and CD-RW Combo Drive

135233-001

228746-001

251292-001

344256-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

).

2. Turn the notebook upside down with the left side facing you.

3. Slide and hold the MultiBay release latch toward you 1.

4. Use the notch in the MultiBay device to slide the device out of the MultiBay 2.

5. Remove the MultiBay device.

5–12

Removing a MultiBay Device

Reverse the above procedure to install a MultiBay device.

Maintenance and Service Guide

Removal and Replacement Procedures

5.6 Bluetooth Board

Spare Part Number Information

Bluetooth board (includes cable) 348277-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

).

2. Turn the notebook upside down with the left side facing you.

3. Remove the T8M2.0×6.0 screw 1 that secures the Bluetooth cover to the notebook.

4. Lift the cover straight up to remove it 2.

The Bluetooth cover is included in the Miscellaneous Plastics Kit, spare part number 345066-001.

Removing the Bluetooth Cover

Maintenance and Service Guide 5–13

Removal and Replacement Procedures

5. Disconnect the Bluetooth cable from the Bluetooth board 1 and the system board 2.

The Bluetooth cable is included with the Bluetooth board and is also included in the Miscellaneous Cables Kit, spare part number

345056-001.

6. Remove the two PM1.5×3.0 screws 3 that secure the

Bluetooth board to the Bluetooth cover.

7. Remove the board from the cover 4.

5–14

Removing the Bluetooth Board

Reverse the above procedure to install the Bluetooth board.

Maintenance and Service Guide

Removal and Replacement Procedures

5.7 Integrated Smart Card

Spare Part Number Information

Integrated smart card 379336-001

The integrated smart card is located in the bottom PC Card slot.

1. Prepare the notebook for disassembly (refer to

Section 5.3

).

2. Remove any PC Card or spacer from the top PC Card slot.

3. Using a flat-bladed tool, pry the smart card bezel off of the notebook 1. The bezel releases from the notebook with a small amount of force.

4. Remove the bezel from the notebook 2.

Removing the Smart Card Bezel

Maintenance and Service Guide 5–15

Removal and Replacement Procedures

The integrated smart card bezel is included in the Miscellaneous

Plastics Kit, spare part number 345066-001.

5. Eject the smart card from the notebook using a flat-bladed tool to press the small metal eject tab 1 to the left of the smart card.

6. Remove the card from the slot 2.

5–16

Removing the Smart Card

Reverse the above procedure to install the integrated smart card.

Maintenance and Service Guide

Removal and Replacement Procedures

5.8 Optical Drive

Spare Part Number Information

24X Max DVD+RW/R and CD-RW Combo Drive

8X Max DVD-ROM Drive

24X Max DVD/CD-RW Combo Drive

24X Max CD-ROM Drive

349242-001

349241-001

349243-001

349240-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

).

2. Turn the notebook upside down with the right side facing you.

3. Remove the T8M2.0×6.0 screw 1 that secures the optical drive to the notebook.

4. Insert a paper clip or similar tool into the optical drive release hole to open the optical drive tray 2.

5. Use the optical drive tray to remove the optical drive 3.

Removing the Optical Drive

Reverse the above procedure to install the optical drive.

Maintenance and Service Guide 5–17

Removal and Replacement Procedures

5.9 Keyboard

Spare Part Number Information

Keyboards (include pointing stick)

Brazil

Czech Republic

Denmark

Europe

France

French Canada

Germany

Greece

Greece - Blk

Hungary

Iceland

International

Israel

Italy

Japan

341520-201

341520-221

341520-081

341520-A41

341520-051

341520-121

341520-041

378539-151

373646-151

341520-211

341520-DD1

341520-B31

341520-BB1

341520-061

341520-291

Korea

Latin America

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

341520-AD1

341520-161

341520-091

341520-131

341520-251

341520-171

341520-BA1

341520-071

341520-B71

341520-BG1

341520-AB1

341520-281

341520-141

341520-031

341520-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

).

2. Turn the notebook upside down with the front facing you.

5–18 Maintenance and Service Guide

Removal and Replacement Procedures

3. Remove the T8M2.×6.0 screw that secures the keyboard to the notebook.

Removing the Keyboard Screw

Maintenance and Service Guide 5–19

Removal and Replacement Procedures

4. Turn the notebook right-side up with the front facing you.

5. Open the notebook.

6. Slide the four tabs 1 on the top edge of the keyboard toward you.

7. Lift the rear edge of the keyboard up and swing it toward you 2 until it rests on the palm rest.

Releasing the Keyboard

5–20 Maintenance and Service Guide

Removal and Replacement Procedures

8. Release the zero insertion force (ZIF) connector 1 to which the pointing stick cable is attached and disconnect the cable 2.

9. Release the ZIF connector 3 to which the keyboard cable is attached and disconnect the cable 4.

Disconnecting the Keyboard Cables

10. Remove the keyboard.

Reverse the above procedure to install the keyboard.

Maintenance and Service Guide 5–21

Removal and Replacement Procedures

5.10 Memory Expansion Board

Spare Part Number Information

1024 MB (1.0 GB), 333 MHz

512 MB, 333 MHz

256 MB, 333 MHz

336579-001

336578-001

336577-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

).

2. Release the keyboard (refer to Section 5.9

).

3. Spread the retaining tabs 1 that secure the memory expansion board to the socket. The free end of the board rises.

4. Pull the board away from the socket at a 45-degree angle 2.

5–22

Removing a Memory Expansion Board

Reverse the above procedure to install a memory expansion board.

Maintenance and Service Guide

Removal and Replacement Procedures

5.11 Modem Board

Spare Part Number Information

Modem board 325521-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

).

2. Release the keyboard (refer to Section 5.9

).

3. Remove the two T8M2.0×4.0 screws 1 that secure the modem board to the notebook.

4. Lift up on the right side of the modem board 2 to disconnect the board from the system board.

Removing the Modem Board Screws

Maintenance and Service Guide 5–23

Removal and Replacement Procedures

5. Turn the modem board upside down 1.

6. Disconnect the modem cable 2 from the modem.

Disconnecting the Modem Board Cable

7. Remove the modem board.

Reverse the above procedure to install the modem board.

5.12 Mini PCI Communications Board

Spare Part Number Information

802.11a/b/g LAN NIC

802.11b/g LAN NIC

802.11b W500 modem board (for use in Japan)

802.11b wireless LAN (MOW)

802.11b wireless LAN (ROW)

802.11b/g wireless modem (MOW)

802.11b/g wireless modem (ROW)

325525-001

325526-001

339742-291

345641-001

345640-001

368247-001

368248-001

1. Prepare the notebook for disassembly (refer to Section 5.3).

2. Release the keyboard (refer to Section 5.9).

5–24 Maintenance and Service Guide

Removal and Replacement Procedures

Some computer models have two Torx7 with pin security screws

(M2.0×4.0) securing the Mini PCI communications board to the computer. A T7 pin bit screw driver is required to remove the

Mini PCI communications board on these computer models.

3. Remove the two T8M2.0×4.0 screws 1 that secure the Mini

PCI communications board shield to the notebook.

4. Lift up on the left side of the shield 2 and slide it to the left 3 to remove it.

The Mini PCI communications board shield is included in the

Miscellaneous Plastics Kit, spare part number 345066-001.

Removing the Mini PCI Communications Board Shield

Maintenance and Service Guide 5–25

Removal and Replacement Procedures

5. Disconnect the two antenna cables 1 from the board.

Make note of which cable connects to which terminal.

6. Spread the retaining tabs 2 that secure the Mini PCI communications board to the socket. The free end of the board rises.

7. Pull the board away from the socket at a 45-degree angle 3.

5–26

Removing the Mini PCI Communications Board

8. Remove the Mini PCI communications board.

Reverse the above procedure to install the Mini PCI communications board.

Maintenance and Service Guide

Removal and Replacement Procedures

5.13 Heat Sink

Spare Part Number Information

Heat sink (includes grease) 345067-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

).

2. Release the keyboard (refer to Section 5.9

).

3. Remove the five T8M2.0×4.0 screws 1 that secure the heat sink to the notebook.

4. Lift the front edge of the heat sink 2 to unseat the adhesive grip of the thermal grease on the processor.

5. Swing the heat sink in a counterclockwise motion 3 until the back of the heat sink 4 clears the notebook.

Removing the Heat Sink

6. Remove the heat sink.

Maintenance and Service Guide 5–27

Removal and Replacement Procedures

Carefully clean any thermal grease residue from the heat sink 1 and processor surfaces 2 each time you remove the heat sink.

Apply new thermal grease to both surfaces.

Removing the Thermal Grease From the Heat Sink and Processor

Reverse the above procedure to install the heat sink.

5–28 Maintenance and Service Guide

Removal and Replacement Procedures

5.14 Processor

Spare Part Number Information

Processors (include grease)

Intel Pentium M (Banias) processor, 1.7 GHz

Intel Pentium M (Banias) processor, 1.6 GHz

Intel Pentium M (Banias) processor, 1.5 GHz

Intel Pentium M (Banias) processor, 1.4 GHz

Intel Pentium M (Dothan) processor, 1.5 GHz

Intel Pentium M (Dothan) processor, 1.6 GHz

Intel Pentium M (Dothan) processor, 1.7 GHz

Intel Pentium M (Dothan) processor, 1.8 GHz

Intel Pentium M (Dothan) processor, 2.0 GHz

340165-001

319777-001

319776-001

319775-001

359636-001

356596-001

356597-001

345857-001

353395-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

).

2. Release the keyboard (refer to Section 5.9

).

3. Remove the heat sink (refer to

Section 5.13

).

Maintenance and Service Guide 5–29

Removal and Replacement Procedures

4. Use a flat-bladed screwdriver to turn the processor locking screw one-quarter turn counterclockwise 1.

5. Remove the processor from the system board socket 2.

Note that the gold triangle 3 on the processor should be aligned in the front left corner when you install the processor.

5–30

Removing the Processor

Reverse the above procedure to install the processor.

Maintenance and Service Guide

Removal and Replacement Procedures

5.15 LED Switch Cover

LED switch cover

Spare Part Number Information

345063-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

).

2. Turn the notebook upside down with the rear facing you.

3. Remove the T8M2.0×6.0 screw that secures the LED switch cover to the notebook.

Removing the LED Switch Cover Screw

Maintenance and Service Guide 5–31

Removal and Replacement Procedures

4. Turn the notebook right-side up with the front facing you.

5. Open the notebook.

6. Lift the left 1 and right 2 sides of the LED switch cover to disengage the cover from the notebook.

7. Remove the LED switch cover.

5–32

Removing the LED Switch Cover

Reverse the above procedure to install the LED switch cover.

Maintenance and Service Guide

Removal and Replacement Procedures

5.16 RTC Battery

The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 345066-001.

1. Prepare the notebook for disassembly (refer to

Section 5.3

).

2. Remove the LED switch cover (refer to

Section 5.15

).

3. Disconnect the RTC battery cable 1 from the system board.

4. Slide the RTC battery out of the clips in the top cover 2 and remove the battery.

Removing the RTC Battery

Reverse the above procedure to install the RTC battery.

Maintenance and Service Guide 5–33

Removal and Replacement Procedures

5.17 Security Module (TPM)

Spare Part Number Information

Security Module (TPM) 345856-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

).

2. Remove the LED switch cover (refer to

Section 5.15

).

3. Remove the PM3.5×3.0 screw 1 that secures the security card to the system board.

4. Lift the security module straight up 2 to disconnect it from the system board.

5–34

Removing the TPM Security Module

Reverse the above procedure to install the security card.

Maintenance and Service Guide

Removal and Replacement Procedures

5.18 Display Assembly

Spare Part Number Information

15.0-inch, UXGA, TFT

15.0-inch, SXGA+, TFT

15.0-inch, XGA, TFT

345060-001

345059-001

345058-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

).

2. Remove the keyboard (refer to Section 5.9

).

3. Disconnect the wireless antenna cables from the Mini PCI

wireless communications board (refer to Section 5.12

).

4. Remove the LED switch cover (refer to

Section 5.15

).

5. Disconnect the display cable 1 from the system board.

6. Remove the wireless antenna cables from the opening 2 and the clips 3 in the top cover.

Disconnecting the Display Cables

Maintenance and Service Guide 5–35

Removal and Replacement Procedures

7. Position the notebook with the rear facing toward you.

8. Remove the two T8M2.0×6.0 screws 1 that secure the display hinge covers to the notebook.

9. Remove the two T8M2.0×6.0 screws 2 that secure the display assembly to the notebook.

Removing the Display Screws

5–36 Maintenance and Service Guide

Removal and Replacement Procedures

10. Lift the display assembly straight up 1 to remove it from the notebook.

11. If necessary, remove the display hinge covers 2 from the display assembly.

The display hinge covers are included in the Miscellaneous

Plastics Kit, spare part number 345066-001.

Removing the Display Assembly

Reverse the above procedure to install the display assembly.

Maintenance and Service Guide 5–37

Removal and Replacement Procedures

5.19 Top Cover

Spare Part Number Information

Top cover (includes TouchPad and speaker) 345061-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

).

2. Remove the keyboard (refer to Section 5.9

).

3. Remove the LED switch cover (refer to

Section 5.15

).

4. Remove the display assembly (refer to

Section 5.18

).

5. Turn the notebook upside down with the front facing you.

6. Remove the 17 T8M2.0×6.0 screws that secure the top cover to the notebook.

5–38

Removing the Top Cover Screws

Maintenance and Service Guide

Removal and Replacement Procedures

7. Turn the notebook right-side up with the front facing you.

8. Remove the TM2.0×4.0 screw 1 near the fan that secures the top cover to the notebook.

9. Lift the front edge of the top cover 2 until the speaker cable 3, TouchPad cable 4, and microphone cable 5 are accessible.

Releasing the Top Cover

Maintenance and Service Guide 5–39

Removal and Replacement Procedures

10. Disconnect the speaker 1 and microphone cables 2.

11. Release the ZIF connector 3 to which the TouchPad cable is attached and disconnect the TouchPad cable 4 from the system board.

5–40

Disconnecting the Top Cover Cables

12. Remove the top cover.

Reverse the above procedure to install the top cover.

Maintenance and Service Guide

Removal and Replacement Procedures

5.20 Speaker

The speaker is included with the top cover, spare part number

345061-001.

1. Prepare the notebook for disassembly (refer to

Section 5.3

)

and remove the following components:

Keyboard (refer to

LED switch cover (refer to

Display assembly (refer to

Top cover (refer to

Section 5.9

)

Section 5.15

Section 5.18

Section 5.19

)

)

)

2. Turn the top cover upside down with the rear facing you.

3. Remove the five T8M2.0×4.0 screws 1 and one T8M2.0×6.0 screw 2 that secure the speaker to the top cover.

4. Remove the speaker 3 from the top cover.

Removing the Speaker

Reverse the above procedure to install the speaker.

Maintenance and Service Guide 5–41

Removal and Replacement Procedures

5.21 TouchPad

The TouchPad and bracket are included with the top cover, spare part number 345061-001.

1. Prepare the notebook for disassembly (refer to

Section 5.3

)

and remove the following components:

Keyboard (refer to Section 5.9

LED switch cover (refer to

Display assembly (refer to

Top cover (refer to

Speaker (refer to

Section 5.20

)

)

Section 5.15

Section 5.18

Section 5.19

)

)

)

2. Remove the three Torx T8M2.0×3.5 screws 1 that secure the TouchPad and bracket to the top cover.

3. Lift the left side of the bracket 2, then slide the bracket to the left.

5–42

Removing the TouchPad Bracket

Maintenance and Service Guide

Removal and Replacement Procedures

4. Remove the bracket.

5. Remove the TouchPad 1 from the top cover.

6. Release the ZIF connector 2 to which the TouchPad cable is attached and disconnect the cable 3.

Removing the TouchPad

Reverse the above procedure to install the TouchPad and bracket.

Maintenance and Service Guide 5–43

Removal and Replacement Procedures

5.22 Fan Assembly

Spare Part Number Information

Fan assembly 345065-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

)

and remove the following components:

Keyboard (refer to

Heat sink (refer to

LED switch cover (refer to

Display assembly (refer to

Top cover (refer to

Section 5.9

)

Section 5.13

Section 5.15

Section 5.18

Section 5.19

)

)

)

)

5–44 Maintenance and Service Guide

Removal and Replacement Procedures

2. Disconnect the fan cable 1.

3. Remove the T8M2.0×4.0 screw 2 that secures the fan assembly to the notebook.

4. Remove the fan assembly 3 from the notebook.

5. Remove the three PM1.5×4.0 screws 4 that secure the fan to the fan housing.

6. Remove the fan 5.

Removing the Fan

Reverse the above procedure to install the fan.

Maintenance and Service Guide 5–45

Removal and Replacement Procedures

5.23 System Board

Spare Part Number Information

System board with 128 MB of video memory

System board with 64 MB of video memory

Both system boards include thermal grease.

349206-001

345064-001

When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board:

Memory expansion boards (refer to Section 5.10

)

Modem board (refer to

Section 5.11

)

Mini PCI communications board (refer to Section 5.12

)

Heat sink (refer to Section 5.13

)

Processor (refer to

Section 5.14

)

Real time clock battery (refer to Section 5.16

)

Security card (refer to Section 5.17

)

1. Prepare the notebook for disassembly (refer to

Section 5.3

)

and remove the following components:

Keyboard (refer to Section 5.9

LED switch cover (refer to

Display assembly (refer to

Top cover (refer to

Fan (refer to Section 5.22

)

)

Section 5.15

Section 5.18

Section 5.19

)

)

)

5–46 Maintenance and Service Guide

Removal and Replacement Procedures

2. Remove the four T8M2.0×4.0 screws that secure the system board to the notebook.

Removing the System Board Screws

Maintenance and Service Guide 5–47

Removal and Replacement Procedures

3. Flex and hold the front right corner of the base enclosure out 1 to allow the system board to clear the base enclosure.

4. Lift the front edge of the system board 2 until the board clears the base enclosure.

5. Slide the system board toward you 3 to remove it from the notebook.

Removing the System Board

5–48 Maintenance and Service Guide

Removal and Replacement Procedures

6. If necessary, disconnect the modem cable from the system board and remove the cable.

The modem cable is included in the Miscellaneous Cables Kit, spare part number 345056-001.

Removing the Modem Cable

Reverse the above procedure to install the modem cable and system board.

Maintenance and Service Guide 5–49

6

Specifications

This chapter provides physical and performance specifications.

Table 6-1

Notebook

Dimensions

Height

Width

Depth

4.1 cm

32.6 cm

27.5 cm

1.61 in

12.83 in

10.83 in

Weight (with main battery pack and MultiBay weight saver)

2.95 kg 6.50 lb

Stand-alone power requirements

Nominal operating voltage (Li-Ion)

Maximum operating power

Peak operating power

14.4 VDC

60.0 W

65.0 W

Temperature

Operating (not writing optical drive)

Nonoperating

10°C to 35°C 50°F to 95°F

-20°C to 60°C -4°F to 140°F

Relative humidity (noncondensing)

Operating

Nonoperating

10% to 90%

5% to 90%, 38.7°C (101.6°F) maximum wet bulb temperature

Maintenance and Service Guide 6–1

Specifications

Altitude (unpressurized)

Table 6-1

Notebook (Continued)

Operating (14.7 to

10.1 psia)

Nonoperating (14.7 to

4.4 psia)

Shock

0 to 3,048 m

0 to 9,144 m

0 to 10,000 ft

0 to 30,000 ft

Operating

Nonoperating

40 g, 2 ms, half-sine

240 g, 2 ms, half-sine

Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures.

6–2 Maintenance and Service Guide

Specifications

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

Table 6-2

15.0-inch, UXGA, TFT Display

29.9 cm

22.8 cm

38.1 cm

Up to 16.8 million

250:1

140 nits typical

0.191 × 0.191 mm

1680 × 1200

RGB vertical stripe

Edge lit

80 × 25

6.5 W

11.8 in

9.0 in

15.0 in

+/- 85° horizontal, +15/-35° vertical typical

Maintenance and Service Guide 6–3

Specifications

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

Table 6-3

15.1-inch, SXGA+, TFT Display

29.9 cm

22.8 cm

38.1 cm

Up to 16.8 million

150:1

150 nits typical

0.218 × 0.218 mm

1400 × 1050

RGB vertical stripe

Edge lit

80 × 25

5.75 W

11.8 in

9.0 in

15.0 in

+/- 35° horizontal, +15/-35° vertical typical

6–4 Maintenance and Service Guide

Specifications

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

Table 6-4

15.0-inch, XGA, TFT Display

29.9 cm

22.8 cm

38.1 cm

Up to 16.8 million

150:1

150 nits typical

0.264 × 0.264 mm

1280 × 800

RGB vertical stripe

Edge lit

80 × 25

5.75 W

11.8 in

9.0 in

15.0 in

+/- 35° horizontal, +15/-35° vertical typical

Maintenance and Service Guide 6–5

Specifications

Table 6-5

Hard Drives

User capacity per drive

1

Dimensions

Height

Width

Weight

Interface type

Transfer rate

Synchronous (maximum)

Security

80-GB

80 GB

9.5 mm

70 mm

99 g

ATA-5

60-GB

60 GB

9.5 mm

70 mm

99 g

ATA-5

40-GB

40 GB

9.5 mm

70 mm

99 g

ATA-5

100 MB/s

ATA security

100 MB/s

ATA security

100 MB/s

ATA security

Seek times (typical read, including setting)

Single track

Average

Maximum

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

156,280,320 117,210,240 78,140,160 Logical blocks

2

Disk rotational speed 5400 rpm 5400 rpm 5400 rpm

Operating temperature 5°C to 55°C

(41°F to

131°F)

5°C to 55°C

(41°F to

131°F)

5°C to 55°C

(41°F to

131°F)

1

1 GB = 1,073,741,824 bytes.

2

Actual drive specifications may differ slightly.

Certain restrictions and exclusions apply. Consult the HP Customer Support

Center for details.

6–6 Maintenance and Service Guide

Specifications

Table 6-6

External AC Adapter

Weight

AC adapter

Power cord

Power supply

Operating voltage

Operating current

Operating frequency range

Maximum transient

0.29 kg

0.13 kg

90 to 264 VAC RMS

1.6 A RMS

47 to 63 Hz AC

4/50 kV

0.65 lb

0.29 lb

Table 6-7

6-cell, Li-Ion Battery Pack

Dimensions

Height

Width

Depth

Weight

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

Temperature

Operating

Nonoperating

Recharge time

System in Standby mode

System on (depending on system power consumption)

2.3 cm

6.3 cm

20.7 cm

0.39 kg

11.1 V

3.96 Ah

40 Wh

5°C to 45°C

-20°C to 60°C

2 to 3 hours

2 to 5 hours

0.90 in

2.48 in

8.15 in

0.86 lb

41°F to 113°F

-4°F to 140°F

Maintenance and Service Guide 6–7

Specifications

Table 6-8

24X Max DVD+RW/R and CD-RW Combo Drive

Applicable disc DVD-5, DVD-9, DVD-10

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R (read only)

CD Plus

Photo CD (single/multisession)

CD-Bridge

1.5 cm 0.59 in Center hole diameter

Disc diameter

Standard disc

Mini disc

Disc thickness

Track pitch

Access time

Random

Full stroke

Audio output level

Cache buffer

Data transfer rate

CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)

Multiword DMA mode 2

Startup time

Stop time

12 cm

8 cm

1.2 mm

0.74 µm

< 150 ms

< 225 ms

Line-out, 0.7 Vrms

128 KB/s

4.72 in

3.15 in

0.047 in

3,600 KB/s (150 KB/s at 1X CD rate)

1,500 KB/s (150 KB/s at 1X CD rate)

3,600 KB/s (150 KB/s at 1X CD rate)

10,800 KB/s (1,352 KB/s at 1X DVD rate)

16.6 MB/s

< 15 seconds

< 6 seconds

6–8 Maintenance and Service Guide

Specifications

Applicable disc

Table 6-9

24X Max DVD/CD-RW Combo Drive

DVD-5, DVD-9, DVD-10

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R (read only)

CD Plus

Photo CD (single/multisession)

CD-Bridge

1.5 cm 0.59 in Center hole diameter

Disc diameter

Standard disc

Mini disc

Disc thickness

Track pitch

Access time

Random

Full stroke

Audio output level

Cache buffer

Data transfer rate

CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)

Multiword DMA mode 2

Startup time

Stop time

12 cm

8 cm

1.2 mm

0.74 µm

< 150 ms

< 225 ms

Line-out, 0.7 Vrms

128 KB/s

4.72 in

3.15 in

0.047 in

3,600 KB/s (150 KB/s at 1X CD rate)

1,500 KB/s (150 KB/s at 1X CD rate)

3,600 KB/s (150 KB/s at 1X CD rate)

10,800 KB/s (1,352 KB/s at 1X DVD rate)

16.6 MB/s

< 15 seconds

< 6 seconds

Maintenance and Service Guide 6–9

Specifications

Applicable disc

Center hole diameter

Disc diameter

Standard disc

Mini disc

Disc thickness

Track pitch

Access time

Random DVD media

Full stroke DVD media

Random CD media

Full stroke CD media

Audio output level

Cache buffer

Data transfer rate

Max 24X CD

Max 8X DVD

Table 6-10

8X DVD-ROM Drive

DVD-5, DVD-9, DVD-10

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R (read only)

CD Plus

Photo CD (single/multisession)

CD-Bridge

1.5 cm 0.59 in

12 cm

8 cm

1.2 mm

0.74 µm

< 150 ms

< 225 ms

< 110 ms

< 200 ms

Line-out, 0.7 Vrms

512 KB/s

4.72 in

3.15 in

0.047 in

Multiword DMA mode 2

Startup time

Stop time

3,600 KB/s (150 KB/s at 1X CD rate)

10,800 KB/s (1,352 KB/s at 1X DVD rate)

16.6 MB/s

< 10 seconds

< 3 seconds

6–10 Maintenance and Service Guide

Specifications

Applicable disc

Center hole diameter

Disc diameter

Standard disc

Mini disc

Disc thickness

Track pitch

Access time

Random

Full stroke

Audio output level

Cache buffer

Data transfer rate

Sustained (16X)

Variable

Multiword DMA mode 2

Startup time

Stop time

Table 6-11

24X CD-ROM Drive

DVD-5, DVD-9, DVD-10

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R (read only)

CD Plus

Photo CD (single/multisession)

CD-Bridge

1.5 cm 0.59 in

12 cm

8 cm

1.2 mm

1.6 µm

< 150 ms

< 300 ms

Line-out, 0.7 Vrms

128 KB/s

4.72 in

3.15 in

0.047 in

2,400 KB/s

1,500 to 3,600 KB/s (10X to 24X)

16.6 MB/s

< 8 seconds

< 4 seconds

Maintenance and Service Guide 6–11

Specifications

Table 6-12

System DMA

Hardware

DMA

DMA0

System

Function

Available for audio

DMA1* Entertainment audio

(default; alternate = DMA0, DMA3, none)

Diskette drive DMA2*

DMA3 ECP parallel port LPT1

(default; alternate = DMA0, none)

DMA controller cascading (not available) DMA4

DMA5*

DMA6

Available for PC Card

Not assigned

DMA7 Not assigned

*PC Card controller can use DMA 1, 2, or 5.

6–12 Maintenance and Service Guide

Specifications

Hardware

IRQ

IRQ0

IRQ9

IRQ10

IRQ11

IRQ12

IRQ13

IRQ14

IRQ1

IRQ2

IRQ3

IRQ4

IRQ5

IRQ6

IRQ7

IRQ8

System

Function

System timer

Table 6-13

System Interrupts

Keyboard controller

Cascaded

COM2

COM1

Audio (default)*

Diskette drive

Parallel port

RTC

Assigned by operating system

Assigned by operating system

Assigned by operating system

Internal point stick or external mouse

Infrared

Primary IDE interface

IRQ15 Secondary IDE interface

PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10,

IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,

IRQ10, or none.

Maintenance and Service Guide 6–13

Specifications

I/O Address

(hex)

000 - 00F

010 - 01F

020 - 021

022 - 024

025 - 03F

02E - 02F

040 - 05F

044 - 05F

060

061

062 - 063

064

065 - 06F

070 - 071

072 - 07F

080 - 08F

090 - 091

092

093 - 09F

0A0 - 0A1

Table 6-14

System I/O Addresses

System Function

(shipping configuration)

DMA controller 1

Unused

Interrupt controller 1

Opti chipset configuration registers

Unused

87334 “Super I/O” configuration for CPU

Counter/timer registers

Unused

Keyboard controller

Port B

Unused

Keyboard controller

Unused

NMI enable/RTC

Unused

DMA page registers

Unused

Port A

Unused

Interrupt controller 2

6–14 Maintenance and Service Guide

I/O Address

(hex)

Table 6-14

System I/O Addresses (Continued)

System Function

(shipping configuration)

0A2 - 0BF

0C0 - 0DF

Unused

DMA controller 2

0E0 - 0EF

0F0 - 0F1

0F2 - 0FF

100 - 16F

170 - 177

178 - 1EF

1F0 - 1F7

1F8 - 200

201

202 - 21F

220 - 22F

230 - 26D

26E - 26

278 - 27F

280 - 2AB

2A0 - 2A7

2A8 - 2E7

2E8 - 2EF

Unused

Coprocessor busy clear/reset

Unused

Unused

Secondary fixed disk controller

Unused

Primary fixed disk controller

Unused

Joystick (decoded in ESS1688)

Unused

Entertainment audio

Unused

Unused

Unused

Unused

Unused

Unused

Reserved serial port

Specifications

Maintenance and Service Guide 6–15

Specifications

I/O Address

(hex)

Table 6-14

System I/O Addresses (Continued)

System Function

(shipping configuration)

2F0 - 2F7

2F8 - 2FF

Unused

Infrared port

300 - 31F

320 - 36F

370 - 377

378 - 37F

380 - 387

388 - 38B

38C - 3AF

3B0 - 3BB

3BC - 3BF

3C0 - 3DF

3E0 - 3E1

3E2 - 3E3

3E8 - 3EF

3F0 - 3F7

3F8 - 3FF

CF8 - CFB

CFC - CFF

Unused

Unused

Secondary diskette drive controller

Parallel port (LPT1/default)

Unused

FM synthesizer—OPL3

Unused

VGA

Reserved (parallel port/no EPP support)

VGA

PC Card controller in CPU

Unused

Internal modem

“A” diskette controller

Serial port (COM1/default)

PCI configuration index register (PCIDIVO-1)

PCI configuration data register (PCIDIVO-1)

6–16 Maintenance and Service Guide

A

Connector Pin Assignments

Table A-1

RJ-45 Network Interface

3

4

Pin

1

2

Signal

Transmit +

Transmit –

Receive +

Unused

7

8

Pin

5

6

Signal

Unused

Receive –

Unused

Unused

Maintenance and Service Guide A–1

Connector Pin Assignments

Table A-2

RJ-11 Modem

Pin

1

2

3

Signal

TX+ (ISDN modem)

TX- (ISDN modem)

Tip (modem)

Pin

4

5

6

Signal

Ring (modem)

RX+ (ISDN modem)

RX- (ISDN modem)

Table A-3

Universal Serial Bus

Pin

1

2

Signal

+5 VDC

Data –

A–2

Pin

3

4

Signal

Data +

Ground

Maintenance and Service Guide

Connector Pin Assignments

Pin

1

2

Signal

Ground (Y)

Ground (C)

Table A-4

S-Video

2

4 3

1

Pin

3

4

Signal

Y-Luminance (Intensity)

C-Chrominance (Color)

Table A-5

External Monitor

6

7

4

5

8

2

3

Pin

1

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

Ground analog

Ground analog

Maintenance and Service Guide

12

13

14

15

Pin

9

10

11

Signal

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock

A–3

Connector Pin Assignments

Table A-6

Audio Line-Out

2

3

Pin

1

Signal

Ground

Left audio out

Right audio out

Table A-7

Microphone

Pin

1

Signal

Audio in

Pin

2

Signal

Ground

A–4 Maintenance and Service Guide

Table A-8

Parallel

Connector Pin Assignments

11

12

13

7

8

9

10

5

6

3

4

Pin

1

2

Signal

Strobe

Data bit 0

Data bit 1

Data bit 2

Data bit 3

Data bit 4

Data bit 5

Data bit 6

Data bit 7

Acknowledge

Busy

Paper end

Select

20

21

22

23

24

25

16

17

18

19

Pin

14

15

Signal

Auto linefeed

Error

Initialize paper

Select in

Ground

Ground

Ground

+5VS

PTF

EXTFDD_VCC (+5V)

Ground

Ground

Maintenance and Service Guide A–5

Connector Pin Assignments

Table A-9

Serial

3

4

5

Pin

1

2

Signal

Carrier detect

Receive data

Transmit data

Data terminal ready

Ground

8

9

Pin

6

7

Signal

Data set ready

Ready to send

Clear to send

Ring indicator

A–6 Maintenance and Service Guide

B

Power Cord Requirements

The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 V AC.

The power cord included with the notebook meets the requirements for use in the country where the equipment is purchased.

Power cords for use in other countries must meet the requirements of the country where the notebook is used. For more information on power cord requirements, contact an HP authorized reseller or service provider.

Maintenance and Service Guide B–1

Power Cord Requirements

General Requirements

The requirements listed below are applicable to all countries:

■ The length of the power cord must be at least 1.5 m (5.00 ft) and a maximum of 2.0 m (6.50 ft).

■ All power cords must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord will be used.

■ The power cord must have a minimum current capacity of

10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country’s power system.

■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the notebook.

B–2 Maintenance and Service Guide

Power Cord Requirements

Country-Specific Requirements

Country

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Italy

Japan

The Netherlands

Norway

Sweden

Switzerland

3-Conductor Power Cord Requirements

Accredited Agency

EANSW

OVE

1

1

Applicable Note

Number

CEBC

CSA

DEMKO

FIMKO

UTE

VDE

IMQ

METI

KEMA

NEMKO

SEMKO

SEV

1

3

1

1

1

1

1

2

1

1

1

1

Maintenance and Service Guide B–3

Power Cord Requirements

3-Conductor Power Cord Requirements (Continued)

Country

United Kingdom

United States

Accredited Agency

BSI

UL

1

2

Applicable Note

Number

Notes

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm

2 conductor size. Power cord fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law.

The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm

2 conductor size. The wall plug must be a two-pole grounding type with a

Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

B–4 Maintenance and Service Guide

C

Screw Listing

This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 345057-001.

Maintenance and Service Guide C–1

Screw Listing

Table C-1

Torx T5M2.5×4.0 Screw mm

Color Qty.

Length Thread

Silver 2 4.0 mm 2.5 mm

Where used:

1

Two screws that secure the hard drive to the hard drive frame

(documented in Section 5.3

)

Head

Width

5.0 mm

Table C-2

Phillips PM3.0×3.5 Screw mm

Color Qty.

Length Thread

Silver 2 3.5 mm 3.0 mm

Where used:

2 Two screws that secure the hard drive to the hard drive frame

(documented in Section 5.3

)

Head

Width

4.5 mm

Table C-3

M2.0×10.0 Alignment Pin mm

Color Qty.

Length Thread

Silver 2 10.0 mm 2.0 mm

Where used:

3

Two alignment pins that secure the hard drive to the hard drive frame

(documented in Section 5.3

)

Head

Width

4.0 mm

C–2 Maintenance and Service Guide

Screw Listing

Torx T5M2.5×4.0 Screw, Phillips PM3.0×3.5 Screw, and

M2.0×10.0 Alignment Pin Locations

Maintenance and Service Guide C–3

Screw Listing

Table C-4

Torx T8M2.0×6.0 Screw mm

Color Qty.

Length Thread

Black 27 6.0 mm 2.0 mm

Where used:

1

One screw that secures the hard drive cover to the notebook

(documented in Section 5.3

)

2

One screw that secures the Bluetooth cover to the notebook

(documented in Section 5.6

)

3

One screw that secures the optical drive to the notebook

(documented in Section 5.8

)

4

One screw that secures the keyboard to the notebook

(documented in Section 5.9

)

5

One screw that secures the LED switch cover to the notebook

(documented in Section 5.15

)

6

Four screws that secure the display assembly and hinge covers to the

notebook (documented in Section 5.18

)

Head

Width

5.0 mm

C–4

Torx T8M2.0×6.0 Screw Locations

Maintenance and Service Guide

Screw Listing

Table C-4

Torx T8M2.0×6.0 Screw (Continued) mm

Color Qty.

Length Thread

Black 27 6.0 mm 2.0 mm

Where used:

Seventeen screws that secure the top cover to the notebook

(documented in

Section 5.19

)

Head

Width

5.0 mm

Torx T8M2.0×6.0 Screw Locations

Maintenance and Service Guide C–5

Screw Listing

Table C-4

Torx T8M2.0×6.0 Screw (Continued) mm

Color Qty.

Length Thread

Black 27 6.0 mm 2.0 mm

Where used:

One screw that secures the speaker to the top cover

(documented in

Section 5.20

)

Head

Width

5.0 mm

C–6

Torx T8M2.0×6.0 Screw Location

Maintenance and Service Guide

Screw Listing

Table C-5

Phillips PM1.5×3.0 Screw mm

Color Qty.

Length Thread

Black 3 3.0 mm 1.5 mm

Where used:

Two screws that secure the Bluetooth board to the Bluetooth cover

(documented in

Section 5.6

)

Head

Width

3.0 mm

Phillips PM1.5×3.0 Screw Locations

Maintenance and Service Guide C–7

Screw Listing

Table C-6

Phillips PM3.5×3.0 Screw mm

Color Qty.

Length Thread

Black 3 3.0 mm 1.5 mm

Where used:

One screw that secures the security card to the system board

(documented in

Section 5.17

)

Head

Width

3.5 mm

C–8

Phillips PM3.5×3.0 Screw Location

Maintenance and Service Guide

Screw Listing

Table C-7

Torx T8M2.0×4.0 Screw mm

Color Qty.

Length Thread

Pewter 20 4.0 mm 2.0 mm

Head

Width

5.0 mm

Where used:

1

Two screws that secure the modem board to the system board

(documented in Section 5.11

)

2

Two screws that secure the Mini PCI communications board and shield to

the system board (documented in Section 5.12

)

3

Five screws that secure the heat sink to the system board

(documented in Section 5.13

)

4

One screw that secures the top cover to the notebook

(documented in Section 5.19

)

Torx T8M2.0×4.0 Screw Locations

Maintenance and Service Guide C–9

Screw Listing

Table C-7

Torx T8M2.0×4.0 Screw (Continued) mm

Color Qty.

Length Thread

Pewter 20 4.0 mm 2.0 mm

Where used:

Five screws that secure the speaker to the top cover

(documented in

Section 5.20

)

Head

Width

5.0 mm

C–10

Torx T8M2.0×4.0 Screw Locations

Maintenance and Service Guide

Screw Listing

Table C-7

Torx T8M2.0×4.0 Screw (Continued) mm

Color Qty.

Length Thread

Pewter 20 4.0 mm 2.0 mm

Where used:

One screw that secures the fan assembly to the notebook

(documented in

Section 5.22

)

Head

Width

5.0 mm

Torx T8M2.0×4.0 Screw Location

Maintenance and Service Guide C–11

Screw Listing

Table C-7

Torx T8M2.0×4.0 Screw (Continued) mm

Color Qty.

Length Thread

Pewter 20 4.0 mm 2.0 mm

Where used:

Four screws that secure the system board to the notebook

(documented in

Section 5.23

)

Head

Width

5.0 mm

C–12

Torx T8M2.0×4.0 Screw Locations

Maintenance and Service Guide

Screw Listing

Table C-8

Torx T8M2.0×3.5 Screw mm

Color Qty.

Length Thread

Silver 3 3.5 mm 2.0 mm

Where used:

Three screws that secure the TouchPad and bracket to the top cover

(documented in

Section 5.21

)

Head

Width

5.0 mm

Torx T8M2.0×3.5 Screw Locations

Maintenance and Service Guide C–13

Screw Listing

Table C-9

Phillips PM1.5×4.0 Screw mm

Color Qty.

Length Thread

Black 3 4.0 mm 1.5 mm

Where used:

Three screws that secure the fan to the fan housing

(documented in

Section 5.22

)

Head

Width

3.0 mm

C–14

Phillips PM1.5×4.0 Screw Locations

Maintenance and Service Guide

Index

1394 connector

1–21

A

AC adapter spare part number

3–13

,

3–14

specifications

6–7

application key

1–24

audio line-out jack location

1–19

pin assignments

A–4

audio troubleshooting

2–25

B

base enclosure, spare part number

3–7

battery bay

1–22

, 1–30

battery bezel removal

5–7

battery light

1–28

battery pack release latch

1–30

removal

5–6

spare part number

3–7

, 5–6

specifications

6–7

Bluetooth board removal

5–13

spare part number

3–7 ,

5–13

Bluetooth cable illustrated

3–10

removal

5–14

Bluetooth compartment

1–30

Bluetooth cover removal

5–13

bottom components

1–29

C

cables, service considerations

4–2

caps lock key

1–24

caps lock light

1–26

carrying case, spare part numbers

3–13

CD-ROM Drive illustrated

3–11

spare part number

3–7

,

3–12

specifications

6–11

components bottom

1–29

front

1–18

keyboard

1–23

left-side

1–20

rear

1–20

right-side

1–18

top

1–25 ,

1–27

Maintenance and Service Guide Index–1

Index

Computer Setup

Advanced Menu

2–5

File Menu

2–3

overview

2–2

Security Menu

2–4

connector pin assignments audio line-out jack

A–4

external monitor connector

A–3

microphone jack

A–4

modem jack

A–2

monitor connector

A–3

network jack

A–1

parallel connector

A–5

RJ-11 telephone jack

A–2

RJ-45 network jack

A–1

serial connector

A–6

S-Video connector

A–3

Universal Serial Bus (USB) connector

A–2

connectors, service considerations

4–2

cursor control keys

1–24

D

design overview

1–31

diagnostics configuration information

2–7

test information

2–8

Diagnostics for Windows

2–2 ,

2–7

disassembly sequence chart

5–3

diskette drive

OS loading problems

2–23

spare part number

3–7

,

5–12

display assembly illustrated

3–2

removal

5–35

spare part numbers

3–3 ,

5–35

specifications

6–3 ,

6–4 ,

6–5

display lid switch

1–26

display release latch

1–19

DMA specifications

6–12

docking connector

1–30

drive light

1–28

drives, preventing damage

4–3

DVD+RW/R and CD-RW

Combo Drive illustrated

3–11

spare part number

3–7

,

3–12

specifications

6–8

DVD/CD-RW Combo Drive illustrated

3–11

spare part number

3–7

,

3–12

specifications

6–9

DVD-ROM Drive illustrated

3–11

spare part number

3–7

,

3–12

specifications

6–10

Index–2 Maintenance and Service Guide

Index

E

electrostatic discharge

4–4

,

4–8

external monitor connector location

1–22

pin assignments

A–3

F

f1 through f12 function keys

1–24

fan assembly illustrated

3–4 ,

3–6

removal

5–44

spare part number

3–5 ,

5–44

features

1–13

feet, locations

5–11

fn key

1–24

front components

1–18

G

grounding equipment and methods

4–7

H

hard drive connector

5–10

cover latch

1–30

disassembly

5–10

illustrated

3–11

location

1–30

OS loading problems

2–20

removal

5–8

spare part numbers

3–7

,

3–11

, 5–8

specifications

6–6

hard drive cover removal

5–8

heat sink removal

5–27

spare part number

3–5

,

5–27

hinge cover removal

5–37

I

I/O address specifications

6–14

infrared port

1–19

integrated smart card removal

5–15

spare part number

3–5

,

5–15

internal keypad

1–24

interrupt specifications

6–13

K

keyboard components

1–23

illustrated

3–2

removal

5–18

spare part numbers

3–3 ,

5–18

troubleshooting

2–28

L

LED switch cover illustrated

3–2

removal

5–31

spare part number

3–3

,

3–17 ,

5–31

left-side components

1–20

light

1–28

Maintenance and Service Guide Index–3

Index

Index–4

M

mass storage devices, spare part numbers

3–11

memory expansion board illustrated

3–4 ,

3–6

removal

5–22

spare part numbers

3–5

,

5–22

microphone

1–26

microphone jack location

1–19

pin assignments

A–4

Mini PCI communications board illustrated

3–4 ,

3–6

removal

5–24

shield removal

5–25

spare part numbers

3–7

,

5–24

Miscellaneous Cables Kit components

3–5

, 3–10

spare part number

3–5 ,

3–10

Miscellaneous Plastics Kit components

3–3

, 3–9

spare part number

3–3

, 3–9

models

1–2

modem board illustrated

3–4 ,

3–6

removal

5–23

spare part number

3–5 ,

5–23

modem cable illustrated

3–10

removal

5–49

modem jack location

1–19

pin assignments

A–2

modem, troubleshooting

2–30

monitor connector location

1–22

pin assignments

A–3

MultiBay

1–19

, 1–28

, 1–30

MultiBay devices illustrated

3–12

removal

5–12

spare part numbers

3–7 ,

3–12 ,

5–12

mute button

1–19

N

network jack, pin assignments

A–1

network, troubleshooting

2–30

nonfunctioning device, troubleshooting

2–18

, 2–27

notebook feet, locations

5–11

notebook specifications

6–1

num lock key

1–24

num lock light

1–26

O

operating system loading, troubleshooting

2–19

optical drive location

1–22 ,

1–30

removal

5–12 ,

5–17

spare part numbers

3–7 ,

3–12 ,

5–12 ,

5–17

Maintenance and Service Guide

Index

P

packing precautions

4–5

parallel connector location

1–22

pin assignments

A–5

password, clearing

1–16

PC Card eject buttons

1–19

PC Card slots

1–19

plastic parts

4–2

pointing device, troubleshooting

2–29

pointing stick

1–26

pointing stick buttons

1–28

port replicator spare part numbers

3–13

troubleshooting

2–18

power button

1–26

power connector

1–22

power cord, spare part numbers

3–13

power management features

1–17

power, troubleshooting

2–12

power/Standby light

1–28

processor illustrated

3–4 ,

3–6

removal

5–29

spare part numbers

3–5

,

5–29

Q

Quick Launch buttons

1–26

R

real time clock battery illustrated

3–9

removal

5–33

Maintenance and Service Guide rear components

1–20

release latch

1–30

removal preliminaries

4–1

procedures

5–1

replacement preliminaries

4–1

procedures

5–1

right-side components

1–18

RJ-11 telephone jack location

1–19

pin assignments

A–2

RJ-45 network jack location

1–22

pin assignments

A–1

S

Screw Kit contents

3–13

spare part number

3–13 ,

3–16

scroll lock light

1–26

Secure Digital (SD) slot

1–19

security cable slot

1–22

security card, illustrated

3–4 ,

3–6

security module removal

5–34

spare part number

3–5

,

3–17 ,

5–34

serial connector location

1–22

pin assignments

A–6

serial number

1–30

, 3–1 ,

5–2

service considerations

4–2

Index–5

Index smart card removal

5–15

spare part number

3–5 ,

5–15

speaker, removal

5–41

specifications

AC adapter

6–7

battery pack

6–7

CD-ROM Drive

6–11

display

6–3

, 6–4

, 6–5

DMA

6–12

DVD+RW/R and CD-RW

Combo Drive

6–8

DVD/CD-RW Combo

Drive

6–9

DVD-ROM Drive

6–10

hard drive

6–6

I/O addresses

6–14

interrupts

6–13

notebook

6–1

static shielding materials

4–8

stereo speakers

1–19

S-Video connector location

1–22

pin assignments

A–3

system board illustrated

3–4 ,

3–6

removal

5–46

spare part numbers

3–5

,

5–46

T

tools required

4–1

top components

1–25

, 1–27

top cover illustrated

3–2

removal

5–38

spare part number

3–3

,

5–38

TouchPad buttons

1–28

location

1–28

removal

5–42

TPM removal

5–34

spare part number

3–5

,

3–17 ,

5–34

transporting precautions

4–5

troubleshooting audio

2–25

Computer Setup

2–2

Diagnostics for Windows

2–7

flowcharts

2–10

keyboard

2–28

modem

2–30

network

2–30

nonfunctioning device

2–18 ,

2–27

operating system loading

2–19

overview

2–1

pointing device

2–29

port replicator

2–18

power

2–12

video

2–16

Index–6 Maintenance and Service Guide

U

Universal Serial Bus (USB) connector location

1–21

pin assignments

A–2

V

vent

1–22 ,

1–26

video troubleshooting

2–16

volume control buttons

1–19

W

Windows logo key, location

1–24

wireless LAN, spare part numbers

3–7

wireless on/off light

1–28

Index

Maintenance and Service Guide Index–7

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