XR5i v2 user`s guide

Industrial router XR5i
v2
20-06-15
USER’S MANUAL
LUCOM GmbH * Ansbacher Str. 2a * 90513 Zirndorf * Tel. 09127/59 460-10 * Fax. 09127/59 460-20 * www.lucom.de
USED SYMBOLS
Used symbols
Danger – important notice, which may have an influence on the user’s safety or the function
of the device.
Attention – notice on possible problems, which can arise in specific cases.
Information, notice – information, which contains useful advice or special interest.
GPL license
Source codes under GPL license are available free of charge by sending an email to:
[email protected].
Conel s.r.o., Sokolska 71, 562 04 Usti nad Orlici, Czech Republic
Manual issued in CZ, August 18, 2014
20-06-15
i
LUCOM GmbH * Ansbacher Str. 2a * 90513 Zirndorf * Tel. 09127/59 460-10 * Fax. 09127/59 460-20 * www.lucom.de
CONTENTS
Contents
1 Safety instruction
1
2 Product disposal instructions
2
3 Router description
3
4 Contents of package
4
5 Router design
5
5.1
5.2
5.3
5.4
5.5
5.6
5.7
5.8
Router versions . . . . . . . . . . . . . . . . . . . . . . .
Delivery identification . . . . . . . . . . . . . . . . . . .
Ordering codes . . . . . . . . . . . . . . . . . . . . . . .
Basic dimensions of plastic box . . . . . . . . . . . . . .
Basic dimensions of metal box . . . . . . . . . . . . . .
Mechanical dimensions and mounting recommendations
Removing from the DIN rail . . . . . . . . . . . . . . . .
Description of the front panel . . . . . . . . . . . . . . .
5.8.1 Status indication . . . . . . . . . . . . . . . . . .
5.8.2 Power connector PWR . . . . . . . . . . . . . . .
5.8.3 Ethernet port . . . . . . . . . . . . . . . . . . . .
5.8.4 PORT1 . . . . . . . . . . . . . . . . . . . . . . .
5.8.5 PORT2 . . . . . . . . . . . . . . . . . . . . . . .
5.8.6 USB Port . . . . . . . . . . . . . . . . . . . . . .
5.8.7 I/O Port . . . . . . . . . . . . . . . . . . . . . . .
5.8.8 Reset . . . . . . . . . . . . . . . . . . . . . . . .
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6 First use
21
6.1 Connecting the router before first use .
6.2 Start . . . . . . . . . . . . . . . . . . . .
6.3 Configuration . . . . . . . . . . . . . . .
6.3.1 Configuration over web browser .
6.3.2 Configuration over Telnet . . . .
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7 Technical parameters
7.1
7.2
7.3
7.4
5
5
6
7
7
8
10
11
12
13
14
16
16
17
18
20
21
22
22
22
22
23
Technical parameters of router . . . . .
Technical parameters of processor . . .
Technical parameters I/O port . . . . . .
Technical parameters of expansion port
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23
23
24
24
20-06-15
ii
LUCOM GmbH * Ansbacher Str. 2a * 90513 Zirndorf * Tel. 09127/59 460-10 * Fax. 09127/59 460-20 * www.lucom.de
CONTENTS
8 Recommended literature
25
9 Possible problems
26
10 FAQ
27
11 Customers support
29
20-06-15
iii
LUCOM GmbH * Ansbacher Str. 2a * 90513 Zirndorf * Tel. 09127/59 460-10 * Fax. 09127/59 460-20 * www.lucom.de
LIST OF FIGURES
List of Figures
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Contents of package . . . . . . . . . . . . .
Front panel XR5i v2F . . . . . . . . . . . . .
Front panel XR5i v2F SL . . . . . . . . . . .
Label XR5i v2F . . . . . . . . . . . . . . . .
Label XR5i v2F SL . . . . . . . . . . . . . .
Basic dimensions of plastic box . . . . . . .
Basic dimensions of metal box . . . . . . .
Cable routing . . . . . . . . . . . . . . . . .
Cable routing for SL version . . . . . . . . .
Space in front of connectors . . . . . . . . .
Space in front of connectors – SL . . . . . .
Default position of DIN holder . . . . . . . .
Removing from the DIN rail . . . . . . . . .
Front panel XR5i v2F . . . . . . . . . . . . .
Front panel XR5i v2F SL . . . . . . . . . . .
Power connector . . . . . . . . . . . . . . .
Connection of power supply connector . . .
Connection of power supply . . . . . . . . .
Ethernet connector . . . . . . . . . . . . . .
Connection of ethernet cable . . . . . . . .
Example of router connection . . . . . . . .
PORT1 cable connection . . . . . . . . . .
PORT2 cable connection . . . . . . . . . .
USB connector . . . . . . . . . . . . . . . .
Connection PLC to the router . . . . . . . .
Connection flash memory to the router . . .
I/O connector . . . . . . . . . . . . . . . . .
Connection of I/O cable . . . . . . . . . . .
Connection of input and output to the router
Router reset . . . . . . . . . . . . . . . . . .
Router connection . . . . . . . . . . . . . .
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4
5
5
5
5
7
7
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9
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11
13
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16
17
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18
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19
20
21
20-06-15
iv
LUCOM GmbH * Ansbacher Str. 2a * 90513 Zirndorf * Tel. 09127/59 460-10 * Fax. 09127/59 460-20 * www.lucom.de
LIST OF TABLES
List of Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
Router versions . . . . . . . . . . . . .
Delivery identification . . . . . . . . .
Ordering codes . . . . . . . . . . . . .
Front panel description . . . . . . . . .
Router status indication . . . . . . . .
Connection of power connector . . . .
Connection of Ethernet connector . . .
Connection of USB connector . . . . .
Connection of I/O port . . . . . . . . .
Description of reset and restart router
Technical parameters of router . . . .
Technical parameters of processor . .
Technical parameters I/O port . . . . .
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5
5
6
11
12
13
14
17
18
20
23
23
24
20-06-15
v
LUCOM GmbH * Ansbacher Str. 2a * 90513 Zirndorf * Tel. 09127/59 460-10 * Fax. 09127/59 460-20 * www.lucom.de
1. SAFETY INSTRUCTION
1. Safety instruction
Please, observe the following instructions:
• The router must be used in compliance with all applicable international and national laws
and in compliance with any special restrictions regulating the utilization of the router in
prescribed applications and environments.
• To prevent possible injury to health and damage to appliances and to ensure that all
the relevant provisions have been complied with, use only the original accessories.
Unauthorised modifications or utilization of accessories that have not been approved
may result in damage to the router and in a breach of applicable regulations. Unauthorized modifications or utilization of accessories that have not been approved may result
in the termination of the validity of the guarantee.
• The router can not be opened.
• It must not be exceeded by the maximum voltage 30 V DC power connector on the router.
• Do not expose the router to extreme ambient conditions. Protect the router against dust,
moisture and high temperature.
• The router should not be used at petrol stations of flammable and explosive materials.
We remind the users of the duty to observe the restrictions concerning the utilization
of radio devices at petrol stations, in chemical plants, or in the course of blasting works
in which explosives are used.
• When using the router in the close proximity of personal medical devices, such as cardiac
pacemakers or hearing aids, you must proceed with heightened caution.
• If it is in the proximity of TV sets, radio receivers and personal computers, the telephone
may cause interference.
• It is recommended that you should create an appropriate copy or backup of all the important settings that are stored in the memory of the device.
20-06-15
1
LUCOM GmbH * Ansbacher Str. 2a * 90513 Zirndorf * Tel. 09127/59 460-10 * Fax. 09127/59 460-20 * www.lucom.de
2. PRODUCT DISPOSAL INSTRUCTIONS
2. Product disposal instructions
The WEEE (Waste Electrical and Electronic Equipment: 2002/96/EC) directive has been
introduced to ensure that electrical/electronic products are recycled using the best available
recovery techniques to minimize the impact on the environment. This product contains high
quality materials and components which can be recycled. At the end of it’s life this product
MUST NOT be mixed with other commercial waste for disposal. Check the terms and conditions of your supplier for disposal information.
20-06-15
2
LUCOM GmbH * Ansbacher Str. 2a * 90513 Zirndorf * Tel. 09127/59 460-10 * Fax. 09127/59 460-20 * www.lucom.de
3. ROUTER DESCRIPTION
3. Router description
Industrial router XR5i v2 is used to a secure connection between two local area networks
(LANs) via two ETHERNET interfaces 10/100 and secured tunnel (IPSec, OpenVPN or L2TP).
The second option is to use this router for connecting two devices with different serial interface
(RS232, RS485, MBUS) alternatively I/O to the local network (LAN). In this configuration, the
communication device has an EHTERNET 10/100 and two interfaces that are equipped on
the user’s request.
XR5i v2 router is standardly equipped with one ETHERNET 10/100 port, one USB A (host)
port, one I/O port and two expansion ports. Users can select a second ETHERNET 10/100
port, serial interface RS232/RS485/RS422/MBUS, expansion port with SD card (SDH) or other
inputs/outputs (I/O). Industrial XR5i v2 router is supplied either in a plastic or metal casing,
based on the requirements of the customer.
Configuration is performed via web interface and protected by password. The router supports creation of VPN tunnels using technologies IPsec, OpenVPN and L2TP to ensure safe
communication. Web interface provides detail statistics about the router activities.
Other diagnostic functions ensuring continuous communication include automatic functionality inspection, or hardware Watchdog which monitors the status of the router. With the help
of a special window (start up script window) you may insert Linux scripts for various actions.
For some applications the key option to create several different configurations for one wireless router, the so-called profiles (maximum of 4), and the option to switch between them (for
example via binary input status, web interface, etc.) is essential.
The industrial router XR5i v2 has implemented SNMP protocol for remote management.
It is also possible to configure the network in bulk and use any additional software - VPN
SmartCluster configurator to easily configure a VPN or a program for monitoring routers in
the network R-SeeNet. Industrial XR5i v2 router is enhanced by the ability to create custom
functions easy integration of custom software modules.
Examples of possible applications
• security system
• monitoring
• vending and dispatcher machines
20-06-15
3
LUCOM GmbH * Ansbacher Str. 2a * 90513 Zirndorf * Tel. 09127/59 460-10 * Fax. 09127/59 460-20 * www.lucom.de
4. CONTENTS OF PACKAGE
4. Contents of package
Basic delivered set of router includes:
•
•
•
•
•
•
router,
power supply,
crossover UTP cable,
clip for the DIN rail,
installation CD containing instructions,
paper start guide.
Figure 1: Contents of package
Note: The router box and DIN mount are supplied in a metal case in the SL version.
The router can also be supplied as expansion accessories:
• Two expansion ports: RS232, RS485/422, MBUS, ETHERNET, CNT, WIFI, WMBUS or
SDH. Separation columns for mounting expansion boards are included.
20-06-15
4
LUCOM GmbH * Ansbacher Str. 2a * 90513 Zirndorf * Tel. 09127/59 460-10 * Fax. 09127/59 460-20 * www.lucom.de
5. ROUTER DESIGN
5. Router design
5.1
Router versions
XR5i v2 router is supplied in the following versions:
Box
XR5i v2F
Plastic
XR5i v2F SL
Metal
I/O
USB
PORT1
PORT2
ETH
Table 1: Router versions
Figure 2: Front panel XR5i v2F
5.2
Figure 3: Front panel XR5i v2F SL
Delivery identification
Trade name
Type name
Other
XR5i v2F
XR-5i-v2
Full version
XR5i v2F SL
XR-5i-v2
Full version in the metal box
Table 2: Delivery identification
Figure 5: Label XR5i v2F SL
Figure 4: Label XR5i v2F
20-06-15
5
LUCOM GmbH * Ansbacher Str. 2a * 90513 Zirndorf * Tel. 09127/59 460-10 * Fax. 09127/59 460-20 * www.lucom.de
5. ROUTER DESIGN
5.3
Ordering codes
Expansion port
Possible participation
Version without expansion port
Ordering code
XR5i v2F set
Version with Ethernet expansion port
PORT1
XR5i v2F ETH set
Version with RS232 expansion port
PORT1 a PORT2
XR5i v2F RS232 set
Version with RS485 expansion port
PORT1 a PORT2
XR5i v2F RS458 set
Version with MBUS expansion port
PORT1 a PORT2
XR5i v2F MBUS set
Version with CNT expansion port
PORT1
XR5i v2F CNT set
Version with WIFI expansion port
PORT2
XR5i v2F WIFI set
Version with WMBUS expansion port
PORT2
XR5i v2F WMBUS set
Version with SDH expansion port
PORT2
XR5i v2F SDH set
Table 3: Ordering codes
Second expansion port is written after first expansion port in the ordering code.
Example:
• Full version with Ethernet and RS232 port: XR5i v2F ETH RS232 set.
• Full version with Ethernet and RS232 port in metal cover:
XR5i v2F ETH RS232 SL set.
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5. ROUTER DESIGN
5.4
Basic dimensions of plastic box
Figure 6: Basic dimensions of plastic box
5.5
Basic dimensions of metal box
Figure 7: Basic dimensions of metal box
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5. ROUTER DESIGN
5.6
Mechanical dimensions and mounting recommendations
Mounting recommendations:
• possibility to be put on a work surface,
• DIN rail with clips CKD2 (ELPAC clip SL for metal version) are included.
For the most of applications with a built-in router in a switch board it is possible to recognize
two kinds of environments:
• no public and industry environment of low voltage with high interference,
• public environment of low voltage without high interference.
For both of these environments it is possible to mount router to a switch board, the following
there is no need to have examination immunity or issues in connection with EMC according to
EN 60439-1 ed.2:00 + A1:04.
For compliance of EN 60439-1 ed.2:00 + A1:04 specification it is necessary to observe next
assembly of the router to the switch – board:
• For every cables we recommend to bind the bunch according to the following picture, we
recommend for this use:
– Length of the bunch (combination of power supply and data cables) can be maximum 1,5 m. If the length of data cables exceeds 1,5 m or in the event of, the
cable leads towards the switch – board. We recommend installing over – voltage
protectors (surge suppressors).
– With data cables they mustn’t carry cables with reticular tension ∼ 230 V/50 Hz.
– All signals to sensors must be twisted pairs.
Figure 8: Cable routing
Figure 9: Cable routing for SL version
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5. ROUTER DESIGN
• Sufficient space must be left before individual connectors for handling of cables,
Figure 10: Space in front of connectors
Figure 11: Space in front of connectors – SL
• For correct function of the router we recommend to use in the switch-board earth-bonding
distribution frame for grounding of power supply of router, data cables and antenna.
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5. ROUTER DESIGN
5.7
Removing from the DIN rail
Default position of CPD2 holder (or CKD2 holder for SL version), which is used for mounting the router on a DIN rail, is shown in the following figure:
Figure 12: Default position of DIN holder
For removing from the DIN rail it is necessary to lightly push upward the router so that the
top part of the CPD2 holder (or CKD2 for SL version) hitched to the DIN rail get out of this rail
and then fold out the top part of the router away from the DIN rail.
Figure 13: Removing from the DIN rail
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5. ROUTER DESIGN
5.8
Description of the front panel
On the front panel is located:
Caption
Connector
Description
PWR
2-pin
Connector for the power supply adapter.
ETH
RJ45
Connector for connection into the local computer network.
PORT1
RJ45
Connector for expansion port RS232, RS458/422, MBUS,
ETHERNET or CNT.
PORT2
RJ45
Connector for expansion port RS232, RS485/422, MBUS,
WIFI, WMBUS or SDH.
USB
USB-A Host
Connector for connection of USB devices to the router. Supports devices with PL-2303 and FTDI USB/RS232 converters.
I/O
3-pin
Connector for connection of the binary input and output.
Table 4: Front panel description
Figure 14: Front panel XR5i v2F
Figure 15: Front panel XR5i v2F SL
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5. ROUTER DESIGN
5.8.1
Status indication
About router status inform four LED indicators on the front panel and on every port are two
LED indicators, which inform about port status.
Caption
Color
State
Description
PWR
Green
Blinking
On
Fast blinking
Router is ready
Starting of the router
Updating firmware
USR
Yellow
Function selected by user
OUT
Green
On
Binary output active
IN
Green
On
Binary input active
ETH
Green
On
Off
Selected 100 Mbit/s
Selected 10 Mbit/s
ETH
Yellow
On
Blinking
Off
The network cable is connected
Data transmission
The network cable is not connected
PORT
Green
Depends on the expansion port (see user’s guide of used port)
PORT
Yellow
Depends on the expansion port (see user’s guide of used port)
Table 5: Router status indication
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5. ROUTER DESIGN
5.8.2
Power connector PWR
Panel socket 2-pin.
Pin number
Signal mark
Description
1
VCC(+)
Positive pole of DC supply voltage (+10 to +30 V DC)
2
GND(-)
Negative pole of DC supply voltage
Table 6: Connection of power connector
Figure 16: Power connector
Power supply for router is required between +10 V to +30 V DC supply. Protection against
reversed polarity without signaling is built into the router.
The power consumption during receiving is 1,6 W. The peak power consumption during
data sending is 5,5 W. However, values of consumption can be increased, if some expansion
port is eqquipped. For correct operation it is necessary that the power source is able to supply
a peak current of 1 A.
Connector on the power cable connects into the power connector on the router head and
tightens locking screws (see figure below).
Figure 17: Connection of power supply connector
Circuit example:
Figure 18: Connection of power supply
The positive pole VCC is marked by a red socket on the power.
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5. ROUTER DESIGN
5.8.3
Ethernet port
Panel socket RJ45.
Pin
Signal mark
Description
Data flow direction
1
TXD+
Transmit Data – positive pole
Input/Output
2
TXD-
Transmit Data – negative pole
Input/Output
3
RXD+
Receive Data – positive pole
Input/Output
4
—
—
5
—
—
6
RXD-
Receive Data – negative pole
7
—
—
8
—
—
Input/Output
Table 7: Connection of Ethernet connector
Figure 19: Ethernet connector
ATTENTION! Port ETH is not POE (Power Over Ethernet) compatible!
Ethernet cable plug into the RJ45 connector labeled as ETH (see figure below).
Figure 20: Connection of ethernet cable
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5. ROUTER DESIGN
Example of the ETH router connection:
Figure 21: Example of router connection
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5. ROUTER DESIGN
5.8.4
PORT1
The PORT1 is equipped on customer’s request with one of the offered expansion ports:
• RS232
• ETHERNET
• RS485
• MBUS
• RS422
• CNT
Description and examples of expansion ports connection can be found in user’s guide for
corresponding expansion port.
PORT1 cable plug into the RJ45 connector labeled as PORT1 (see figure below).
Figure 22: PORT1 cable connection
5.8.5
PORT2
The PORT2 is equipped on customer’s request with one of the offered expansion ports:
• RS232
• RS485
• RS422
• MBUS
• SDH
• WIFI
• WMBUS
Description and examples of expansion ports connection can be found in user’s guide for
corresponding expansion port.
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5. ROUTER DESIGN
PORT2 cable plug into the RJ45 connector labeled as PORT1 (see figure below).
Figure 23: PORT2 cable connection
5.8.6
USB Port
Panel socket USB-A.
Pin
Signal mark
Description
Data flow direction
1
+5 V
Positive pole of 5 V DC supply voltage
2
USB data -
USB data signal – negative pole
Input/Output
3
USB data +
USB data signal – positive pole
Input/Output
4
GND
Negative pole of DC supply voltage
Table 8: Connection of USB connector
Figure 24: USB connector
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5. ROUTER DESIGN
Example of connecting devices with serial interface to the USB:
Figure 25: Connection PLC to the router
Example of connecting of USB flash disk to the USB:
Figure 26: Connection flash memory to the router
5.8.7
I/O Port
Panel socket 3pin.
Pin
Signal mark
Description
Data flow direction
1
BIN0
Binary input
Input
2
GND
Signálová zem
3
OUT0
Binary output
Output
Table 9: Connection of I/O port
Figure 27: I/O connector
The user interface I/O is for processing of binary input signal and to control (settings) of
binary output signal. Binary output is not switched to ground in the default configuration.
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5. ROUTER DESIGN
Maximum load binary output is 30 V / 100 mA. The constant current supplied by the binary
input is 3 mA.
Connector I/O cable connect into the I/O connector on the router head and tighten locking
screws (see figure below).
Figure 28: Connection of I/O cable
Circuit example of a binary input or output equipment with router:
Figure 29: Connection of input and output to the router
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5. ROUTER DESIGN
5.8.8
Reset
It is important to distinguish between reset and reboot the router.
Action
Router behavior
Invoking events
Reboot
Turn off and then turn on router
Disconnect and connect the power,
Press the Reboot button in the web
configuration
Reset
Restore default configuration and reboot
the router
Press RST button
Table 10: Description of reset and restart router
After green LED starts to blink it is possible to restore initial settings of the router by pressing button RST on front panel. After press button RST it is restoration of default configuration
and reboot (green LED will be on).
For pressing the RST button could be used a narrow screwdriver.
Figure 30: Router reset
We recommend to backup your router configuration (see Configuration manual), because
after reset router set configuration to the initial state.
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6. FIRST USE
6. First use
6.1
Connecting the router before first use
Before you give up the router, it is necessary to connect all components needed for the
operation of your applications and the SIM card must be inserted (see figure below).
The router can not operate without connected power supply.
Figure 31: Router connection
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6. FIRST USE
6.2
Start
The router is set up connecting the power supply to the router. The behavior of the router
can be modified by means of the web or Telnet interface, which is described in the configuration manual.
The power consumption during receiving is 1,6 W. The peak power consumption during
data sending is 5,5 W. However, values of consumption can be increased, if some expansion
port is eqquipped. For correct operation it is necessary that the power source is able to supply
a peak current of 1 A.
6.3
6.3.1
Configuration
Configuration over web browser
Monitoring of the status, configuration and administration of the router can be performed
by means of the web interface, which is available after insertion of IP address of the router
into the web browser. The default IP address of the router is 192.168.1.1. Configuration may
be performed only by the user "root" with initial password "root".
A detailed description of the router settings via the Web interface can be found in the configuration manual.
6.3.2
Configuration over Telnet
Monitoring of status, configuration and administration of the router can be performed
by means of the Telnet interface. After IP address entry to the Telnet interface it is possible to configure the router by the help of commands. The default IP address of the router
is 192.168.1.1. Configuration may be performed only by the user "root" with initial password
"root".
A detailed description of the router settings via the Telnet interface can be found in the configuration manual.
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7. TECHNICAL PARAMETERS
7. Technical parameters
7.1
Technical parameters of router
XR5i v2
Complies with standards
ETSI EN 301 489-1 V1.8.1,
EN 60950-1:06 ed.2 + A11:09 + A1:10
Temperature range
Function
Storage
-40 ◦ C to +75 ◦ C
-40 ◦ C to +85 ◦ C
Protection
Freely
In switch board
IP20
IP56
Supply voltage
Consumption
10 to 30 V DC
Without communication
Communication
1,6 W
to 5,5 W
Dimensions
42 x 76 x 113 mm (DIN lišta 35 mm)
Weight
XR5i v2 – 150 g
XR5i v2 SL – 280 g
User interface
7.2
ETH
Ethernet (10/100 Mbit/s)
USB
USB 2.0
PORT1
Ethernet (10/100 Mbit/s)
PORT2
On customer’s request
Table 11: Technical parameters of router
Technical parameters of processor
32b ARM mikroprocesor
Memory
512 Mb DDR SDRAM
128 Mb FLASH
1 Mb MRAM
Interface
Serial interface RS232
Ethernet interface 10/100 Mbit/s
USB 2.0 interface
Table 12: Technical parameters of processor
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7. TECHNICAL PARAMETERS
7.3
Technical parameters I/O port
I/O port
Input/Output
Binary input
Binary output
Reed contact with trigger level 1,3 up to 1,4 V
100 mA / max. 30 V
Table 13: Technical parameters I/O port
7.4
Technical parameters of expansion port
Technical parameters of the expansion ports are specified in separate manuals for expansion ports.
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8. RECOMMENDED LITERATURE
8. Recommended literature
[1]
[2]
[3]
[4]
[5]
[6]
[7]
[8]
[9]
[10]
[11]
[12]
Conel:
Conel:
Conel:
Conel:
Conel:
Conel:
Conel:
Conel:
Conel:
Conel:
Conel:
Conel:
Start guide,
Configuration manual,
User’s manual – Expansion port RS232,
User’s manual – Expansion port RS485/RS422,
User’s manual – Expansion port MBUS,
User’s manual – Expansion port CNT,
User’s manual – Expansion port ETH,
User’s manual – Expansion port WIFI,
User’s manual – Expansion port WMBUS,
User’s manual – Expansion port SD,
Application guide – Expansion port mounting,
Application guide – Programmer guide.
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9. POSSIBLE PROBLEMS
9. Possible problems
Some network cards are able to be set in situation, when it is not possible to connect the
router. It is possible to solve this problem in the following steps:
• hand by selection communication rates 10 MB/s in property network cards,
• connect router over switch,
• start computer only after finalizing the start of the router.
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10. FAQ
10. FAQ
-
I can’t get from internet on equipment, which is connected to router and I have NAT enabled.
• The device’s gateway has to be configured as the router.
-
Router resets itself, connection on Ethernet fails.
• It is necessary to use an antenna, which will be situated far from power supply.
-
I don’t get on web server at NAT.
• The remote http access of the router has to be disabled, default server address has
to be your web server and the gateway of the web server has to be the IP of router.
-
Connection fails on Ethernet or connection isn’t establishing.
• On ethernet interface of the router it is possible to switch auto negotiation off and
set a rate and duplex by hand.
-
DynDNS not function.
• In private APN not functional.
• If the same IP address is recorded in your canonic name as dynamically assign
address, it means that the operator is using NAT or firewall.
• NAT is possible to verify by the help of the ping on address of your server with static
IP address and by the help of the router address verify and address in ping.
• Firewall is possible to verify, for example by remote access on web interface.
• The operator doesn’t give out address DNS servers and without DNS server’s it
is impossible to connect to server dyndns.org. In log system will be this message:
– DynDNS daemon started
– Error resolving hostname: no such file or directory
– Connect to DynDNS server failed
-
IPSec tunnel is establishing but communication doesn’t function.
• Probably it is badly set up route conditionals of connected equipment or it is bad set
up GW.
-
FTP doesn’t function.
• Router doesn’t support the active FTP mode, supports the passive mode only.
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10. FAQ
-
RS232 doesn’t function.
• It is necessary to verify present the expansion port RS232.
• Verify present the expansion port RS232 in router configuration in menu „external
port“, or verify connection locally by the help Telnet-Hyper terminal.
-
L2TP or IPSec isn’t establishing.
• Verify the reason in the log system.
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11. CUSTOMERS SUPPORT
11. Customers support
You can find current information about this product on our website:
www.conel.com
Upkeep-advices:
• The SIM-card must be handled carefully as with a credit card. Don’t bend, don’t scratch
on this and do not expose to static electricity.
• During cleaning of the router do not use aggressive chemicals, solvents and abrasive
cleaners!
Conel Company hereby declares that the router narrated in this user’s guide fits all basic demands of directive 1999/5/EC (R&TTE).
Router fits values of coefficient SAR defined by association ICNIRP and values of "About protection of health before non-ionized radiation".
Declaration of conformity was issued and it is possible to find it on the Conel website (http://www.conel.com/download) 1 or at producer.
1
Please, use the following login information: Username – ConelFreeDownload, Password – coneldownload.
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